The Tennessee Department of Commerce and Insurance offers insurance consumers their own section devoted to policyholder services including complaint mediation, informative seminars, toll-free hotlines, and a variety of health insurance guides. A special section devoted to fraud investigation and fraud abuse awareness is also at consumers disposal. Douglas Sizemore, Commissioner for the Department of Commerce and Insurance said.
Insurance can be a complicated product.
The department is here to help alleviate concerns through education and resolve issues through complaint mediation.