General care and feeding. Most CLCS printers Maintains CLCS PC Support only maintained printers. Excludes some CLCS printers, those not attached to or served by PCs or Macs. Coordinates with ODIN to obtain service for ODIN maintained printers used by CLCS with PCs and Macs, including toner replacement CLCS personnel should refer to the CLCS PC Support web page to contact PC Support for help with any of the above listed systems. E-mail sent to CLCS PC Support is sent to all personnel in PC Support.
Email is the preferred method for submitting a support request, providing the data listed below.
It allows PC Support personnel to manage the workload effectively and efficiently. X.500 should have the most current phone and location info. PC Support can help you restore old files from those servers if the files were saved after November 30, 1998. If there is a need to restore older files, contact PC Support.