But before jumping in with both feet, there are a few rules of etiquette to be followed, especially in the business context. Remember, it's best not to e-mail any message you don't want to become public knowledge. Even if you have an e-mail password, this is not always foolproof. Some companies monitor e-mail messages. The next person to use your computer may have a great time going through your e-mails.
Messages are very traceable.
Save your own neck and that of your business. It is best not to use the bold and italics in messages, as some systems don't receive these well. Be careful when using sarcasm. Always proofread a message before sending it to make sure what is being said is clear, correct and professional. Even one misspelled word can reduce credibility.