We would gladly fix them if we could, but no matter how much we'd like to help the manufacturers will not release any parts or training materials. If you'd like us to try though, you can always call with a good description of the problem and we will try to help in any way we can. Turnaround time for printers is generally 3 to 5 days, depending on availability of parts. We will call you when the repair is done however you are welcome to call while it's here to check the status of the repair. We have a 90-day warranty for any labor that we perform.
Parts usually carry their own warranty.
For more information on our warranty, visit the Policies section of our web site. You'll never need to make an appointment to bring any equipment in, although it's always a good idea to call before you drop something off with us just to make sure that any replacement parts are available. Drop-ins are repaired on a first come, first serve basis and we will make every effort to work with you to get the job done as soon as possible. If you are working with a very specific time frame we will set aside time for you. Just call in advance and we'll be able to schedule you in.