But, since the computer has infiltrated almost every workplace, the potential is present to not only minimize the tedium, but actually improve efficiency. Outcome Measures are the reciprocal or mirror image of the planning effort. Objectives are a subset of the Goal should be used to separate the various aspects or criteria that comprise a goal. We need to start with the Goal. Every Agency, indeed every system, has a Organizational Goal.
Most organizations explicitly state their goal.
Often it expressed in the organization's Mission Statement. Similarly, clients have goals to attain. The total of client Goals should represent the organization's goal. Depending on the organization, different terms may fit. Objectives speak to quality.