The 'human element' pervades all aspects of life in Mexico, from simple everyday interaction, right up to legal and governmental issues. This can seem daunting to most foreigners who come from countries where the law has become more and more pervasive throughout society, both in the public and in the private domain, often leaving little room for subjective digression. This is not the case in Mexico, where there are certainly very detailed laws concerning all facets of life, but where one can always count on there being a very subjective interpretation of these laws on the part of enforcers, and also on the part of those who live under those laws. Of course, culture shock need not be so dramatic, nor so shocking. In fact it can be pleasant.
Mexican people stand out for their politeness and courtesy.
There is almost no social interaction which doesn't begin with a 'good day' and a smile and end with a 'thank you' and a smile. Every foreigner is charmed by Mexican culture and the warmth and hospitality of Mexican people. Politeness even extends right down to the grammar of the language, with Mexicans being very fond of using diminutives. However, there's one important detail. A 'yes' doesn't always mean 'yes'.