Domino's ISO accreditation in the UK was the first for any company in our industry, and we followed that by being the first also in the USA, and more recently, in China. All our subsidiaries now have ISO accreditation or are actively seeking it. We have also established our own formal standard for Field Service. All our distributors as well as subsidiaries are audited regularly to this Standard and are required not only to meet high performance levels but to show a continuing process of improvement. Our aim is to ensure that all Domino's customers throughout the world experience the same high quality of support and service.
Formal standards are important but they are only a framework on which a quality policy stands.
All our staff receive regular quality training. Improvement objectives and performance awards are part of our culture. Domino's Company-Wide Quality Improvement programme is high regarded and is open to our suppliers and to managers from the local business community. Our Environmental Policy We will ensure that every aspect of our activities is conducted in accordance with sound environmental practices. Our collective task is to ensure that we continually improve the environmental impact of our total global activities.