This tutorial module will introduce you to the domain of Workflow - a rapidly growing field which is concerned with with assisting the user with tools, technologies, and protocols to complete work.
Engineers deal with designing systems, ususally systems of some complexity.
Universities teach how to proceed with this design. However, the systems produced by engineers are not only composed of machines or information processes. The user must be in the system, although there is currently considerable confusion as to where to put the user in software design. Workflow views software and computers as tools used to assist the user. The methodologies we describe in this module will help engineers designing software systems to more effectly position the user within their systems and offer a glimpse of the future in building software.