Included is a thorough overview of the qualitative and quantitative methods used by managers in making the decisions needed to effectively and efficiently transform resource inputs into goods and services. Includes a thorough discussion of statistical quality methods including process control, acceptance sampling, and variance reduction. Explores Quality Function Development and the customer-focused implications of quality.
Emphasis is on concepts and their application.
Emphasis is on the interrelationships of these techniques and their applications. Includes a thorough examination of capacity and supply chain management. Also examines the theory of constraints as used to develop strategic competitive advantage. How material is received, handled, stored and moved and the type of control used in these activities is continually changing. It looks at how they have developed, their applications, advantages, and limitations.