Enhancing Customer Value - Driving customer service that sets an agency apart from competitors. Outcomes Based Services - Designing programs that produce outcomes using disease management and care maps. Administrative Ethics - Dealing with ethical dilemmas pertinent to home care management and managers. Strategic Planning - Using the planning process to create a proactive agency management style and culture. Managed Care Basics - Contracting and working with Case Managers to meet patient needs.
Elder suicide is a serious problem which stands to get worse as the older population grows.
Someone age 65 or over completes suicide every 90 minutes. Suicide among the elderly increases with age and correlates with gender and race. White males over age 85 complete suicide at almost six times the national average. Elder suicide is most rampant among the fastest growing aged cohorts. Elder suicide is under-reported.