Contacts frequently are in the context of formal meetings and conferences scheduled at the request of one of the participants and frequently require extensive preparation and presentations. Skilled management of confrontational questioning and responses are frequently required. The incumbent must maintain contacts and develop close working relationships in the development of policy and procedures for institutionalizing KM and operations improvement for DOD C3I via the programs and scope of the KM Program. The purpose of contacts is to introduce and establish agreement on general policies, procedures, objectives, and approaches for implementing KM throughout OSD C3I. Negotiation and development of internal DOD and external industry and academia partnerships are often required. In executing the DOD KM tasks, the incumbent exercises a leadership role in the coordination, definition, and implementation of OSD policy.
Persons contacted are often skeptical and resistant to change.
Effective team management and facilitation skills are required. Incumbent will convene and manage numerous teams simultaneously. The work requires little physical exertion other than walking and standing. Frequent exposure to computer monitors is required. The work is performed in an office setting involving everyday risks or discomforts that require normal safety precautions.