As an E-Commerce development company, we spend a considerable amount of time consulting with our clients about their Internet needs. Because E-Commerce is so new, potentially revolutionizing, and so complex, companies are naturally concerned about competing effectively.
Fear is rampant.
In this environment, some web development firms, ISP's and software developers capitalize on people's fears to sell products and services of dubious value. Mass advertising tends to misrepresent the real impact and functionality of today's Internet, leading to skewed expectations on the part of newly emerging E-Commerce players. We take a long-term view in relationships with our clients. Since 1995, we have experienced an extremely high customer retention rate because we are honest with clients about what they need and perform top-quality work at a fair price. When we engage a new client, we fully expect to be performing services for them for 3-5 years minimum.