With the resources of a powerful international organization, we foster a supportive, flexible culture that encourages participation, development and career advancement. We currently seek a dynamic individual to join us. The ability to work with all other members of the Case Installation Department to ensure that all small group renewals are processed timely and accurately essential. 233 N. Michigan Ave., 8th Flr. We promote a drug-free environment and are committed to diversity in the work place.
Positions are available in many of our Claims offices.
Operations Managers are responsible for the overall success of assigned disability claims office including appropriate claim decisions, meeting performance guarantees and standards and appropriate resource allocation across units. Must demonstrate ability to lead, devise and implement procedures, analyze technically complex subject matter, manage multiple priorities and projects, make decisions, problem-solve, negotiate conflict and communicate orally and in writing, to diverse audiences. Requires broad knowledge of disability products, and knowledge of insurance claims issues, policies, procedures as well as financial principles for managing financial liability. Demonstrated presentation and customer service skills are necessary. Experience interacting with large-sized companies and understanding of service issues preferred.