A detailed supplement to procedures, which is beneficial when training new employees, or to ensure that existing employees carry out the detailed requirements of the job. These are to be kept at the section level. New Services and Products Developed - development of policies is an integral part of the development of new services and products. Management and Improvement Process Changes - Management changes and other changes in the department can prompt the need for new policies. Managers are responsible for ensuring that policies are written, reviewed and updated for their sections.
Policies are to be reviewed regularly and updated where required.
If a policy changes in the interim, it must be updated on the web immediately. Approval of policies comes from the relevant source - Manager of the Section, Director of Facilities Management, QIP Steering Committee or elsewhere eg. Responsibility Action Manager and Section Staff Identify issues that require a policy. Write draft policy ensuring that key words for searches are identified and definitions of terms are supplied where required. Make necessary changes.