We involve multiple people in the planning process, trying to develop a consensus. We want to have people who share our vision and the best way is to have them involved in developing that vision. In addition, we share all the information that we legally can, including financial information, with our people. That's how you get the buy-in from the employees to support our goals and participate to the extent that they can. We obtain an evaluation by an outside source that is shared with everyone.
People buy in to a clear vision and want to be associated with a winner.
By sharing the information with them, they know where we are and that we are successful and they've been part of that. It's proven to be a real motivator. He notes that this became absolutely imperative as the agency grew. With 21 producers, you can't depend on them all to do the same thing. The auditing process makes certain we don't miss a coverage and that it is properly priced.