A process that would have taken my customer service staff some time to review and process, took us one minute. Consequently, we are a much better business partner and have seen our business more than double over the first few months of operation. Bac-Tech's mapping capabilities sell a lot more compasses. According to Olsen, Peregrine gained another big benefit from using an ASP solution. In order for all our trading partners to use the solution, we had to work out some serious mapping issues.
Mapping is a very tedious process.
Because I rent my application from an experienced ASP, I get all the mapping expertise I need as part of the solution. We now have experienced programmers handling our mapping dilemmas. They have the kind of expertise that would take us years to build. And my own small IT staff can focus on running the rest of the business. Backpacking in the savings.