Yet once they act, by calling for help, they can stop being victims and can begin to take some control over their situations. I don't want my employer to know I have a problem. EFR's EAP services are paid for by your employer, but all contacts with EFR are completely confidential. Records of your call and your counseling sessions are protected in a secure system. Within strict legal limitations, no one is given any information about your visit without your permission.
Legal limitations require mandatory reporting when danger is a threat.
I don't want anyone probing my mind. Psychoanalysis and psychiatric treatment are not what EAP counseling is about. Clients share what information they want to share. If you have EAP services available to you through your company benefit package, you have immediate access to a counselor. In most cases, your family members are eligible to contact your EAP themselves when they want confidential assistance in dealing with their problems.