Everyone accepted this as just the way things were. We are using this public network for private purposes. New technologies are required. There is a new interaction between social and technical, with trust a critical element. Private trust in a public network takes on new meaning and requires new technology.
Network governance is forced to explore new avenues.
Assurance of quality of service becomes increasingly important, and will require new social and technical responses. This broad knowledge map has been tested in presentations to a large number of professionals. A special series of tutorials was mounted for the Canadian Information Processing Society. Having a valid broad perspective is important. Our knowledge map provides that valid broad perspective.