In addition, the following extended service and maintenance programs are available for purchase to cover your hardware and software support needs. We arrange for a replacement unit to ship for next-day delivery. A UPS shipping label is provided for your convenience. DRI covers all shipping charges. If the failed unit is not returned within 5 business days, you are billed for the replacement cost of a new unit.
Program is subject to product, volume, and geographical constraints.
You ship your equipment to our repair depot for maintenance and repair. All shipping costs are your responsibility. You receive second business day on-site maintenance service. You receive next business day on-site maintenance service. You receive four business hour, on-site maintenance service.