We are also an authorized warranty service center for most Hewlett-Packard computers. Turnaround time for most equipment is generally 3 to 4 days, depending on availability of parts. Notebooks can sometimes run longer. We will call you when the repair is done but you're welcome to call while its here to check the status of your computer. We have a 90-day warranty for any labor that we perform.
Parts usually carry their own warranty.
For more information on our warranty, visit the Policies section of our web site. You'll never need to make an appointment to bring any equipment in, although it's always a good idea to call before you drop something off with us just to make sure that any replacement parts are available or that you don't need to bring anything special in with your computer. Drop-ins are repaired on a first come, first serve basis and we will make every effort to work with you to get the job done as soon as possible. If you are working with a very specific time frame we will set aside time for you. Just call in advance and we'll be able to schedule you in.