For the Business Partner, this brought additional sales of servers, and profitable software and services business too. The result was an order for more than 8,000 Network Stations deployed across 1,300 branches nationwide. Support Net's philosophy is to view each customer's product request as part of a solution whose many components create a larger, more profitable opportunity for the Solution Provider. Support Net's structure ensures a fast response, with the opportunity for value-add being identified before the customer makes the buying decision. When a total solution is proposed, the pricing of individual components becomes less sensitive.
End users are always worried about costs, especially when large networks are involved.
It's easy to install, and the IBM Network Station Manager software is a powerful tool for centralizing management and containing costs. Without doubt, the Network Station offers a fast path to growth in our server business. In this way, the thin client helps Support Net's whole business grow. We make our experts available to advise Business Partners on specific customer situations. When a thin client solution is attractive, we help develop the business case and make a competitive proposal.