Otherwise books will be obtained to order - a process which takes on average about ten days. If we expect a long delay for whatever reason, we'll e-mail you to let you know and to check that you want your order recorded. UK orders are then despatched by Royal Mail or Parcelforce. Foreign orders are sent by Airmail. UK and European parcels take about a week to arrive.
Parcels going further afield take on average about two weeks.
Like private customers, institutions can use our site's facilities to place orders directly - quoting their Account Reference. Alternatively, they may prefer to download title information and send us orders in their normal way - ie by post, fax, edi etc.