The VoiceXML revolution is just beginning. Work still remains to further improve scalability, efficiency and density, and even to agree on a common interpretation for every tag and attribute in the specification. A VoiceXML Case Study By Rachel McConnell and Bryan Michael City CarShare is a San Francisco nonprofit company whose mission is to reduce the number of cars in the city through shared ownership.
Members can reserve a car through the website or by calling the office.
Because of their limited resources and the need to service their members around the clock, a VoiceXML application is the perfect solution for them. Go to the article Be sure to visit the Archives to read articles from past issues of VoiceXML Review. All rights reserved.