Our objective is to satisfy customers by offering the highest level of parts availability in the industry. To accomplish this goal, Kenworth operates a system of eight Parts Distribution Centers in the U.S., Canada, and Mexico. Customers may purchase parts via the Kenworth Dealer Network. The locations of our Parts Distribution Centers enables Kenworth to provide one-day, overnight shipping service to most dealers in the U.S., Canada, and Mexico. Remember, some Kenworth dealers can distribute your parts orders via their outside parts salespeople and parts delivery staff.
Many dealerships offer regular parts runs as part of their customer service.
This is especially helpful to customers who may be 30 miles or more from the nearest dealer location. Check with your local dealer for information on this added-value service.