Technologies is a cutting edge software development company focused on enhancing employee performance in today's rapidly expanding call center industry and other technology-based environments. Technologies utilizes an innovative approach to the entire performance appraisal process. With real time analysis of agent performance, call center managers are provided with the tool to evaluate and resolve performance-related issues before they become critical.
Employee satisfaction is increased, turnover is reduced while profitability is increased.
Corporate Possessing a broad knowledge of the call center industry, xPECT Technologies provides performance management systems that are in high demand by companies such as Budget Rent A Car, Martin Marietta, Ball Aerospace and Technologies Corporation, COBE Laboratories, Perrigo, Cumberland Swan, AIG, and Computer Task Group. Copyright xPECT Technologies, Inc. 1997-1998. All Rights Reserved.