Verbal orders for immediate shipment are accepted when accompanied by a valid purchase order number. Please remember that no order can be processed unless we have a purchase order number provided by authorized personnel. When your order is placed and scheduled for shipment, our Customer Service Representative will verbally confirm the order specifications with you and give you a Sales Order Number. No order is processed unless a Sales Order Number is issued. Please retain it and refer to it if you need to subsequently change your order specifications.
Orders are non-cancelable as of the day prior to shipment or surgery.
They also can provide you with delivery schedules and costs. For technical information, ask to speak to a member of our technical staff.