WA's DUA system has been used in actual disasters with excellent results. Worked with an employer representative group to develop new forms and reporting mechanisms for tax and wage information. Determined that signatures are not required on the tax form, which opened the door to new ways of transmitting information. The program outputs a password protected and compressed file that can be submitted via the internet or on a diskette. This product was shipped for use 2nd quarter to 5000 employers who requested the software.
Payment is by check or electronic funds transfer.
Customer involvement is crucial to the success of implementing changes of this magnitude. No one product can meet so many different customer needs - so target your product to the right group rather then try to develop a product that meets all customers needs. The system gives claims takers the ability to store partially completed transactions, and to examine previously entered data. Cells are pre-formatted to minimize the probability of errors in data entry. WA's DUA system has been used in actual disasters with excellent results.