When Silence Equals the Sell . I'm sorry to say it has come to this. Modern marketers have realized that no one pays attention anymore. And, instead of trying to think about how to fix this problem for the long term, they have decided to produce the numbers for the short term - and treat the customer like an enemy in the process. That fire you see in the distance is customer loyalty.
Marketing is now adversarial conflict.
Peace with honor isn't an option - you'd have needed to reply long ago. Yahoo News - Debate Over Digital Signatures . Electronic signatures that would add an authentication code to online claims may provide a needed technical standard for the insurance industry. In processing medical payments, the longstanding promise of computer networks has been their ability to convey insurance claims and other billing records, without need of the paperwork and documents that can be delayed in the mail or waylaid in some bureaucrat's file drawer. But for Peter Waegemann, that promise is a threat to insurance companies, hospitals, doctors and government agencies unless the parties in an electronic transaction can be sure of one another's identities.