One of the wonderful things about Touchy-Feely is that when you let yourself get known, you discover that other people find the real you more powerful than your persona. The post-heroic organization is marked by several qualities. It is more of a partnership than the old organization. We're in this together. It is an organization in which power extends not only up to the boss but laterally to peers and down to those on the next level of authority.
Responsibility is shared.
Implementation can occur anywhere in the organization. But it doesn't have to. It is an interactive partnership. There are several, says Bradford. First is that the organization is increasing the performance of a crucial asset.