Most stress management programs focus solely on lifestyle approaches like diet and exercise. The genuine care employees receive directly affects their quality of work and the customers know whether care is a catchy ad slogan or a sincere company attitude. Trends in Total Quality and Empowerment Increasingly, trend analysts are pointing to a paradigm shift occurring in business and recognizing that education and training must be made available to organizations to empower their managers and employees to meet the challenges and rapid changes. Organizations are groups of people working together, using shared resources to achieve related purposes. The basis of organizational quality, productivity, and high performance is people, not assets or things.
People control and govern all other dimensions of the organization.
Innovative organizations will include the highest quality education and training systems. It's really a matter of creating a joint venture between the head and heart to gain individual, team and corporate empowerment, enabling individuals and teams to become aware of their internal energy leaks and plug them so they can move on. Only when people learn to manage their inner business, can they achieve another level of efficiency and empowerment, significantly increase productivity, and finally get a grip on stress so that health care costs return to an acceptable level. Copyright 1993 Dan Bishop. All rights reserved.