Evaluate what skills are critical to each position in your organization. Put a training plan in place that addresses critical skills against skill gaps of employees. But before committing to specific training programs make sure you evaluate the effectiveness of the programs. Among the most effective types of training are individaul and team mentoring programs designed to provide hands-on training tailored to the specific skill gaps of the individuals involved. Understanding what is needed and fitting programs to those needs is very important.
Every business experiences problems.
These can be employee problems, strained customer relationships, product or service deficiencies or a host of other problems. The key to how much damage any of these problems inflict on the business is a function of how well and how quickly you or your managers deal with them. Unfortunately too many companies let problems slide and they don't get dealt with properly or at all. Ultimately, not dealing with problems quickly and expediently can lead to business failure or at least severe turnaround issues. When a problem occurs, get all the facts you can and make an objective and customer-oriented decision about how to deal with it.