This nurse demonstrated compassion in her care. In addition to her skills and knowledge, she gave a part of herself to the ones she cared for. She increased her efforts around the Christmas holiday, enabling the patient to celebrate Christmas at home. She gave of herself above and beyond the demands of her position, by maintaining contact with the family after the death of their daughter. When this nurse describes the privilege of caring for this patient and her family as a reflection of the essence of nursing, she is mirroring the opinion of many expert nurses.
Nursing is far more that technical proficiency, and the accomplishment of tasks.
It is truly the human interaction with patients and their families which is the heart of nursing. This exemplar describes nursing at its best. The nurse in this case was clearly present for this patient and her family. She developed an open, honest, and supportive relationship. When the family needed information, she took the time to respond to their questions.