By being flexible and open-minded, they encourage others to join in and be part of a collective effort. They listen and foster two-way communication. Value and support people. People want to make a difference, to be proud of their results and to be recognized for what they do. Leaders help to create an environment which satisfies these needs, builds on diversity and allows people to contribute to their fullest.
Leaders recognize other people's contribution to common goals.
All public servants can display leadership at their own level by cultivating those values, communicating them to others and acting on them. Leaders keep on learning, support learning opportunities for others, and are willing and able to adapt to the changes renewal brings. There is a wealth of resources available to help you get your own workplace renewal initiative under way. Any one of the documents included with this toolkit makes a good starting point for discussions on human resources issues with your work team. In addition to an improved mutual understanding about what matters most to your team, discussions like these can lead to action plans and decisions that can change the way you and your team work, for the better.