Even if there is no phone number, there may be directions on the packaging to follow for returning items with which you aren't satisfied. If neither of these outlets work, it may be time to call in the government. There are many different agencies that are responsible for monitoring products sold in this country whether or not they are made here. The following list appeared in the Tufts University Health and Nutrition Letter, September 1998, Vol. Contact the regional office first before attempting to talk to anyone at the government headquarters.
Phone numbers are in the phone book under United States government.
To report complaints about hazards from products used around the house like toys, appliances, tools, chemicals, or cribs. The last resort after calling the company or manufacturer, the Better Business Bureau or the Attorney General's office in your state for complaints about warranties or fraud. The number should be in your area phone book. The number should be in your local phone book under the state government listings. The number should be listed in the phone book under the city or town government listings.