Few search engines can access information as efficiently as an information specialist using a well organized database. These are processes to send information to those who need it by push e.g. via email, according to user profiles. Verification and Quality. An effective information resource is one where information is validated and qualified. Feedback from users on relevance is used to maintain information quality.
Outdated information is archived.
Some of the most effective knowledge programmes have a knowledge centre, that combines business experts with information specialists. Summary Every year brings new technology solutions that can boost the effectiveness of knowledge processes. Our trend database has over 33 different categories. Examples include intelligent agents, text summarizing, thinking tools and conceptual mapping. Whatever the technology, the critical success factors for turning it into organizational knowledge and applying the seven strategic levers are invariably people and process related - systematic methods for organizing and managing information and knowledge, and due attention to the human, social and organizational aspects of knowledge creation and sharing.