It's not obvious by looking at their resume. Lead Better - Create simple, collaborative environments conducive to leadership. Create moments of leadership where people are able to solve problems on the spot. Mutual respect - don't undermine each other. Treat patrons as an extension of our company.
Risk taking culture - do it with integrity and to benefit the organization.
John treats us like peers. If he treated us like employees we'd be out of here. He asks our advice. He gives us power and resources then sets the sales targets incredibly high, which keeps us challenged. He is an adhesive force, keeping us working together and not flying apart.