Getting the story right, with full, accurate information which takes equitable account of all aspects of the event or issue, stands, as the American Society of Professional Journalists recognises, ''at the very heart of journalism''. This belief is reflected in almost every European code of journalism practice. Accuracy is not just a matter of getting ''the facts'', however. Facts need to be cross-checked. Claims should be supported by evidence.
Misinterpretation needs to be avoided.
Context has to be provided. All these dimensions of publishing or broadcasting ''the facts'' are acknowledged in various European media and journalism codes. They are also established as ideals. This handbook of case studies looks at the ways in which journalists in a multicultural Europe meet these ideals at the crucial point where majority and minority communities should be communicating with each other. Of course, not all journalists fulfil all their obligations all the time.