Medicaid will not pay for nursing home charges unless this Unit has authorized payment. Through the County's Ombudsman Program, information is provided about nursing homes, payment methods, and residential rights. A regular presence is maintained in all DuPage County nursing home facilities. Problems and complaints are investigated and resolved. The Division also publishes a directory of long term care facilities in DuPage County with information on how to select a nursing home.
Ombudsman represents and advocates for nursing facility residents.
A booklet of nursing facilities in DuPage County and the surrounding area is available from Senior Citizen Services. The service is available to all persons over the age of 60 at no cost. Elder Abuse and Neglect Program DuPage County Human Services, Senior Citizen Services responds to all reports of suspected abuse of persons over the age of 60 in DuPage County and works to help resolve the abusive situation. Elder abuse includes physical abuse, emotional abuse, financial exploitation, neglect, confinement and sexual abuse. In 1995 there were 124 reports of abuse in DuPage County.