You can get advice from the Tribunal office about whether your dispute is in that category. Remember, mediation is a voluntary process which will only be arranged where all parties have agreed to join in. Much more time is allocated for mediations, generally a minimum of 3 hours. The Tribunal Member or Conference Registrar's role in a conference is to preside and guide, but in a mediation the Mediator is neutral and does not give guidance or instruction. Mediation can enable a case to be settled quickly.
Mediation is confidential.
Many people feel more comfortable in this environment, and this can make negotiation more open and agreeable. Mediation offers a method of dispute resolution which allows the parties maximum input into the process of seeking resolution. Ask the Client Service Officer at the local Tribunal office for more information. Ask the Member or Registrar who conducts your first conference about mediation and hearings. They can answer any questions you may have about your case, but remember they cannot give you legal advice, or an opinion, about your likelihood of success.