When all the games are over, the participants make lists of what they did and how they felt doing it. Then they make lists of workplace habits and interactions brought to mind by the games. Hirsch asks each member of the group to commit to changing those work habits they now might consider unproductive. One workaholic says he'll get his work done by five p.m. and walk out the door. His boss one-upps him by committing to ring the bell at five and kick everybody out.
Participants make requests of each other, too.
When the day is done, Hirsch goes out for drinks with a few workshoppers and then heads home. He transcribes his notes from the day, including a list of employees' commitments and requests to send to his client in the morning. Just before climbing into bed, Hirsch checks email and an online improvisation newsgroup. It's a small, almost incestuous group, and tonight there's been mention of a workshop Hirsch had recently conducted in Texas. Feedback is everything.