However, many factors affect the actual value of the benefits this method offers. Pre-checking allows the server to assign a charge account to the check at opening. Members can be identified by last name, account number, or guest room number. This feature can be helpful in assuring that the correct account is assigned to each check. If there is difficulty in identifying an account, the issue becomes evident early in the process and allows plenty of time to make the correct identification.
Many systems now offer pop-up photos of members to assist with identification.
For clubs where tradition dictates that members need not be identified up front, account verification has little value. For clubs experiencing problems with suspended members or checked-out guests attempting to charge, this feature can be an important control tool. When the member's account is identified, the associated member preferences are displayed for server reference. As with member verification, clubs that traditionally do not require member identification up front will find this feature of little value. Theoretically fewer trips equates to more time on the floor and better member service.