Assertion is based on respect for yourself and respect for the other person. You express your preferences and defend your rights in a way that also respects other people's needs and rights. Such compromises respect the basic integrity of both people, and both get some of their wishes satisfied. This approach to assertion helps you avoid the temptation of using assertion to manipulate others in order to get what you want. Manage difficult people situations.
People are fascinating and fun most of the time.
They're also perplexing and frustrating to deal with sometimes - an eternal mystery in their complexity. One way to sort out the maze of difficult people situations you encounter is to recognize that most problems stem from people's inability or unwillingness to act assertively. When you recognize the types of situations that stem from aggressive, passive aggressive, and passive modes of behavior, you've taken the first step in resolving difficult people situations. Maintaining good mind is the key to maintaining your balance in difficult people situations. You need to recognize the difficulty and deal with it but not pulled into negative viewpoints or contracting emotions.