View the 1999 report . This study examines the public's life insurance needs, financial goals, knowledge of life insurance products, ownership, and opportunities to buy life insurance. It also explores consumer attitudes toward the concept of life insurance, life insurance companies, and agents. Reports are free to participants only for Hong Kong, Malaysia, the Philippines, Singapore, Taiwan, and Thailand. Similar studies are planned for Indonesia, China, and India.
Reports are available for Malaysia , the Philippines , and Thailand .
This report examines issues related to persistency and replacement of business, including company practices with agents, managers, and orphan policyholders, and both external and internal replacement. The report addresses what companies perceive to be the major causes of a persistency problem, as well as what steps they are taking to improve persistency. It covers the types of individuals who succeed, what agents do and how they describe their job, and why the agent's job offer is rejected by individuals who are likely to succeed. Reports are available for Hong Kong , the Philippines , Singapore , Taiwan , and Thailand . A report for Malaysia will be available in 2000.