In addition, you experienced additional unnecessary internal costs, which reduces your profit margins. Compensate department heads on the documentation of each process for which they are responsible 2. Each supervisor is compensated on the testing the procedures or processes as documented, including the interface points. Immediately address and solve problems or misunderstanding of procedures. Give each new hire a departmental overview and where they fit into the overall organization.
Employee training is an effective communication device.
It insures the employee knows what is expected of him or her and how they will be measured or monitored for future opportunities. Employees who know what to expect and know their tasks are more willing to provide feedback to management when they see a problem developing. Without proper training, a problem will not be recognized and can fester, possibly resulting in a larger issue once it is discovered. After all, if the employee doesn t know any better, how can they be expected to report the situation. New companies must manage their margins closer than ever since they often are under-cutting existing companies in order to gain market share.