In the situations mentioned above, the ombudsperson might aid by providing confidential assistance to help an individual decide whether and how to engage another person in a dialogue to negotiate a solution. The ombudsperson can also publicly intercede with others on behalf of the complaining person. For instance, the ombudsperson might informally investigate the circumstances underlying the performance evaluation and salary issue and discuss the matter with any of a number of individuals, including the supervisor, the human resources officer, the department chair or a dean. Finally, the ombudsperson might serve as an adviser to staff, students and faculty about their approaches to a situation. Mediation Services Mediation is available to staff, faculty and students through the Stanford Mediation Center.
Mediation is confidential.
The ombudsperson mediates and can also arrange for mediation with trained Stanford staff or outside professionals. Mediation is a process that fits relatively few situations, but can be extraordinarily effective in those situations where it is called for. The Mediation Center has mediated a number of cases and is available to everyone who would like to explore this option. The Ombudsperson's Office is pleased to serve the Stanford community, and can offer services in English and Spanish. Faculty appointment 4.