If you're after a special interest DVD, i.e. music, sport, games, etc, then this is the place to go. Clean design, and free delivery. Obviously care about customer service. If goods are out of stock, despatch will be within 14 business days. Not as good as we'd expect from the video giants, but useable.
Prices are great and delivery is free.
Alphabetical listings of DVDs, a new release schedule, and that's about it. Pretty basic for Blackstar, but still great customer service. Come on guys get it together. Check out their main site here for great deals on videos. Claims to have a complete UK listing of DVDs.