If you are an environmental manager, scientist, engineer, team leader, project manager, consultant, or office director, you know that communication can be as important as the technical quality of your work. You probably know that communication related to controversial issues can be unpleasant and difficult. This course covers actual examples where good intentions have been miscommunicated by someone's remarks or behavior, causing projects to fail and tempers to flare. Students learn how to prepare for meetings, inside and outside the office, and how to deal with the press. Experienced trainers and practitioners coach you as you master your communication skills and strategies and apply these skills to a situation or project directly from your current work situation.
Enrollment is limited. .