If you do not speak English, the best way to do this is to request that interpreters be present when you deal with the service providers or to ask them for translated material which exists on brain injury in your language. The Role of the Health System and Health Professionals People with traumatic brain injury will have a high level of contact with the health system and health professionals. In part, the success of the recovery process will depend on the ability of the health professionals and the client and their families to work together. All will need to work together to set recovery goals and work towards these goals. The Health System and the individual health professionals are duty bound to provide service regardless of the cultural or linguistic background of their clients and their families.
Most health systems have policies on access and equity and anti-racism.
It is your right to know about these policies such as access to interpreters. So feel free to ask about them. The Role of Interpreters Interpreters are trained professionals who are bound by the rules of confidentiality existing in the health system. They cannot talk to anyone else about what they have interpreted for you in meetings with donors or other health workers. They also have special training and understanding of medical terms that are used and how to translate them into your language ensuring the greatest possible accuracy for the information you receive.