Things such as telephone assistance and ongoing software maintenance are taken for granted. They should not be. Third party add-ons. Too often, a certain feature is proposed through a third party. Customers should make certain that a solid interface exists and that it will be upwardly compatible and supported.
Most vendors offer methodologies designed to speed and simplify implementations.
Although these methodologies may be quick, they are definitely not easy. The typical approach is to offer pre-set software parameters for an industry with little or no opportunity to change these templates. This is not always the most cost-effective method. In a public class, you cannot get into the specifics of your company s issues. It is generally advantageous to schedule customized education using your own equipment and part numbers co-taught by a person who is deeply involved in your implementation from the start.