This establishes that there is no right answer, and that different patients have different styles. Also this question establishes that a patient may ask for something different during the next conversation. Sharing the information. Decide on the agenda before you sit down with the patient, so that you have the relevant information at hand. However, an appropriate agenda will usually focus on one or two topics.
Long lectures are overwhelming and confusing.
Remember to translate medical terms into English, and don't try to teach pathophysiology. Responding to the patients feelings. If you don't understand the patient's reaction, you will leave a lot of unfinished business, and you will miss an opportunity to be a caring physician. Planning and follow-through. At this point you need to synthesize the patient's concerns and the medical issues into a concrete plan that can be carried out in the patient's system of health care.