Keep doors fully open or closed to prevent accidents. Offer to read written information for a person with a visual impairment, when appropriate. Don't assume the person will recognize you by your voice even though you have met before. Identify yourself by name, maintain normal voice volume, speak directly to the person, and maintain eye contact. Don't pretend to understand what a person with a speech disability says just to be polite.
Mobility Impairments Ask if assistance is required.
Do not remove a person's mobility aid, for example crutches, without the person's consent. When talking to someone who is in a wheelchair and the conversation continues for more than a few minutes, sit down or kneel to be eye level. This avoids neck strain and is much more positive. As service providers and advocates, psychologists and other mental health providers need to ensure that their services adequately meet legal and ethical obligations. Do not separate out or give unequal service to clients with disabilities unless you must do so to provide a service that is as effective as that provided to those without disabilities.