When department directors, Cindy Tomazich , Inpatient Services, and Elaine Anderson , Outpatient Services, were asked why they thought UPMC Passavant Physical Therapy was given this honor, personal attention was at the top of the list. Patients and their family members have commented to her about the professionalism and genuine concern exhibited by the Physical Therapy staff. Ms. Anderson thinks that it is the experienced staff and customer service that help in the department.
Personal attention is given to all our patients.
I hear from our clients often that our staff takes the time to address all of their questions and gives them direction to manage their condition.