In addition, Nicola Valley Institute of Technology offers a First Nations Social Work Diploma in conjunction with the UCC and a bachelor's degree in social work in conjunction with UVic. Social workers require empathy and should be able to establish rapport with a wide range of people. At times they require mediation and negotiation skills. Technical skills in the area of child protection and an awareness of the needs of mentally and physically disabled people in social service settings are vital. For more advanced positions, supervisory and management skills are needed.
Most social workers have a standard work week.
However, they may work some evenings and weekends to meet with clients, attend community meetings and handle emergencies. Some, particularly those employed by non-profit agencies, work part time. Social workers spend most of their time in an office or residential facility, but also may travel locally to visit clients or meet with service providers. While satisfying, the work can be emotionally draining. Understaffing and large caseloads add to the pressure in some agencies.