There are many opportunities just waiting to be taken advantage of in the business and administrative support fields. Jobs range from tracking merchandise to assisting customers in opening bank accounts. Receptionists need people skills. This is the first person someone sees or talks to when he or she contacts an organization. Receptionists serve as representatives of the company and have to establish an excellent first impression.
Responsibilities vary according to the organization.
Medical receptionists, for example, may obtain personal or financial information from patients. Manufacturing, trade, government and real estate offices also employ a large number of receptionists. Because many receptionists work with the public, a professional appearance, a pleasant personality and a clear speaking voice are necessary. A high-school diploma or its equivalent is the most common educational requirement. Recommended training includes computers and word processing.