So I sent him a certified letter. It was pleasant and the the point. You are right. Mike doesn't take calls and he doesn't respond to certified mail either. Who can blame him.
People tend to strap on a little more arrogance with a larger pay check.
Human nature, easy to figure. I wrote Frank Kelly a letter. Frank is the Attorney General in the state of Michigan. He tries hard to protect consumers on a limited budget. You can read the entire text of the letter I also sent a copy of the letter to the local news media.