The need for sound industrial and labor-management practices is not limited to the United States. In a world experiencing rapid changes in economic growth, regional and global competition in trade and developments in technology, countries in all parts of the globe are increasingly aware that relationships between labor and management are a critical component in their ability to accommodate change.
Federal mediators are, by definition, experienced labor negotiators and problem solvers.
Over fifty years, they have a earned a unique reputation as third party neutrals with the ability to help disputing parties find common ground and reach agreements that both sides can accept. They are also skilled in helping workers and unions move adversarial workplace relationships toward more cooperative labor-management partnerships. These same capabilities in adapting innovative processes to diverse and often dynamic situations form the basis for the Service's success in working in other countries and cultures. Training in the United States and Abroad As a result, FMCS has become a leading international exporter of conflict resolution and mediation systems. While the primary mission of the Service remains promotion of improved labor-management relations in the United States, FMCS provides technical assistance to many other nations.