Help is available in many ways.
We cannot, however, respond to smoke signals, morse code or telepathy. If you keep on crashing, try to recall what you were doing and when. We have a staff of students who roam the library but tend to stick around the 24-h area near the desk. There are some simple ways that you could check first to find an application-question related question. Usually, there is a good deal of on-line help available right there.