Many state agencies use their web pages to offer an array of links to external Internet resources. When offered in areas of agency expertise, these links can be invaluable to the public who look to the government for an impartial assessment of information. In many cases, this can be likened to bibliographies produced and distributed as a normal business practice. If an agency chooses to provide this type of link, they are encouraged to include a disclaimer. Any of these criteria may provide an overwhelming reason to either select or reject a specific resource.
Resources can be useful either for original information or as access tools, or both.
This is not necessarily a reason to reject a site however this aspect should be clearly indicated to the user. Any dead link should be removed or replaced. Any resource which has changed substantially and is deemed to no longer meet the selection criteria should be removed. Any resource may also be replaced by a comparable resource which better meets the selection criteria. Agencies are urged to adopt some formal process for reconsideration in the event a complaint is registered.