The current e-business challenge is designing solutions that offer value in a usable way.
Humans get tired, humans get lazy, humans make mistakes.
That's life, and mistakes make life interesting. Mistakes can lead to new inventions, new technology. The Internet is fueled by content. Quality content publishing can never be fully automated. Entering data into a secure Internet site allows collaborators anywhere in the world to enter data through identical computer screens, as long as they are authorized through the security system.