Remember, we hear only what we want to hear and remember only part of what we heard. Good listening can improve both the content and quality of what we hear and remember. A good leader is good listener. A good listener may be or may not be a leader. But a good listener is usually popular which is an important step in becoming a leader.
People like to be around someone who listens well.
You and I can improve our listening habits. It will take concentration and hard work. Our listening habits are the results of years of often-unconscious behavior. We are given two ears, but only one mouth. This is because God knew that listening was twice as hard as talking.