Mediation is a non-adversarial way to resolve conflict.
This process enables the parties to create their own best solutions. Mediation is cooperative, respectful, flexible, confidential, constructive, informal, based on a win-win system, empowering, future focused, creative, educational, communicative, problem solving, long range, fair, time limited, and in most cases, less expensive than the court and the adversarial system. No one really has the exact answer to this question. The magic of mediation is that the process is respectful toward everyone involved. Several people are more likely to find an answer to a problem than one person alone.