Provide proactive assistance to newcomers and their families. Assess the needs of the newcomer and family. Tailor the service and be responsive to the customer.
Good sponsorship is quality customer service.
Here are some pointers about being responsive and making the newcomer feel like an important part of the team. This is considered an official call which can be placed through the station. Tell the newcomer who to call if you are going TDY or will be otherwise unavailable for a period of time. Don't despair if this is your first time as a sponsor . There is plenty of help available.