In the Bandwidth section check to make sure that the Normal Bandwidth and Maximum Bandwidth settings match your Internet Connection speed Playback difficulties can also be caused by network congestion. Try playing the content during times when Internet traffic is not at its peak. U.S. business hours and weekend evenings are peak times. Connections and playback will be better at other hours. If the audio sounds too fast, too slow, scratchy, or distorted, change the Performance settings in the Player.
Packet loss occurs when information is unable to successfully travel from one server to another.
Previous RealPlayers have interpreted lost information as rebuffering, hissing, crackles, and skips. RealSystem G2 is designed to minimize the effects of packet loss. In RealSystem G2, the RealEncoder creates streams of varying bandwidths. When a RealPlayer G2 connects to a RealServer serving the variable bandwidth content, the server detects the Player's connection speed and sends the best stream possible for that connection. As the Player's connection changes due to packet loss, the RealServer G2 sends lower bandwidth streams.