Introduces the diagnosis-intervention cycle. Practice using the cycle to intervene using ground rules for effective groups. Intervening on logic. Extends the diagnosis-intervention cycle to facilitation that focuses on the content of the arguments people offer. Reconstructing logic, reflecting on dueling logics, facilitating productive reasoning.
Role play practice rounds.
Contracting with clients. Faculty Robert Putnam is a partner and co-founder of Action Design. He consults to senior leadership groups to facilitate productive discussion of contentious issues and to help develop the understanding, skill, and quality of relationship to perform at a high level. He also conducts professional development workshops for change agents and for those who work in fast-paced, project focused environments. Bob is co-author of the book Action Science with Chris Argyris and Diana McLain Smith and has written several articles on reflective conversation, action science, and organizational learning.