This seminar is a common sense approach to effectively modify the behavior of problem employees. The participants use critical incidents and other scenarios to assess their personal strategies for change.
Nothing is more frustrating to a manager than an employee with a bad attitude.
These are the employees who are seldom a true discipline problem, but are a serious morale problem with their constant whining and undermining of your leadership This seminar is designed to help supervisors deal with whiners, complainers and other poor performers. They will also learn how to stop the cancerous spread of attitude problems across your department. B.S.B.A. Babson College, M.B.A. Columbia University.