The physician reviews the referral form to make sure that the information entered by RS is correct. Changes are made if necessary. Physician then signs referral form. If necessary, physician or nurse will make copies of pertinent records or laboratory reports to be sent with referral form to patient. The signed referral form along with patient chart is then brought back to RS by the nurse.
RS then makes two additional copies of the referral form.
One is sent to the patient. The other sent to the specialist. She also FAXes a copy to the insurance company. For urgent referrals, RS calls and FAXes the referral forms to all parties concerned. Having done all the above, some form of follow-up is necessary.