Update - We did a telephone survey to all the providers in the first part of the pilot. Survey results were all very positive. There were a few suggestions relating to Dakota County policies that we will review and consider.
Providers feel the invoice form is easy to use and they are getting payments quicker.
As a result of the pilot, we have made a few changes to the logic the computer uses to make calculations, revised some of the screens we use for verification, and made a few small changes to the invoice form. All these changes will make the system work even better and more effectively. We are adding two more financial workers to the pilot in September since we added an additional 100 cases. The impact of adding the centers and additional cases will be assessed in September. At this time we are tentatively planning for full implementation effective with the November 1 invoice period.