Here are some details of the major training projects we've worked on over the last few years. It provides the information users need when they need it and at the depth they need it. It uses these to guide users through a web site and online products.
New topics are easy and quick to develop and deploy and updates are very simple at any time.
The result was lots of errors and lost time by recruits and support staff. An interesting challenge - an effective solution Working with EPA staff, we put together a simple online training package to show people how to use the Network and where things were. Next we created a system which recognises new recruits the first time they log in anywhere on the Network and forces them through it. Once they finish, they have full access rights. And support when they need it Learners can return to the training at any time then to refresh their knowledge.