Training Staff supplementation for coverage during times of absence or heavy workload System expansion planning Product rollouts Network Service Agreement Network Service Agreements are designed to maintain the critical network software and maximize functional up-time of your firm's network servers. A manufacturer's warranty is included in the price of every product you purchase. Each manufacturer's warranty period may differ. OSS can provide a Hardware Maintenance Agreement that will provide additional service above and beyond the original warranty. A hardware maintenance agreement provides for the timely dispatch of a qualified technician to diagnose and replace failed system hardware components.
Programs vary as to hours of coverage and contracted response time.
X 24 hours per day.