If a server crashes, it automatically causes a two minute dead period for connecting calls. Even with a well-designed server, you can expect the time between crashes to be once every 90 or more days, inconveniencing all the users online. Early adopters of these systems should first assure that the servers can handle the load being put on them. Then, if a server appears to be having problems, pick a quiet time at night to reboot, to limit disruption to users. Networks running at high utilization levels may also adversely affect stability.
Overloaded networks are more likely to drop packets reducing voice quality.
While the technology is not bulletproof, it is rapidly improving, and the current issues can easily be minimized with careful planning and monitoring. This page has been viewed times since January 14, 2000. Corp. All Rights Reserved.