With this course, your staff can make effective managerial, business, and operational decisions based on a thorough understanding of financial analyses. Includes how to analyze financial statements, identify costs, develop realistic budgets, forecast, plan cash flow, and more. Food and Beverage Controls Helps your employees take charge of the complexities of controlling food, beverages, labor, and sales income. Hospitality Industry Computer Systems Gives employees a thorough understanding of hospitality computer technology and the management of information systems. Features applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting.
Employees learn to improve efficiency while serving guests better.
472 Hospitality Sales and Marketing Build a top-flight sales team with creative, successful sales and marketing programs that really work. Features new ways to sell rooms and food and beverage services to business and leisure travelers, travel agents, and meeting planners. Industry pros give tips on sales programs and advertising strategies that worked for them, as well as suggestions for playing up the unique features of your property. Convention Management and Service Increase your property's convention and meeting business through improved marketing and better service. Your staff will learn how to address meeting planners' needs and concerns confidently, creatively, and effectively.