Amount of learning, is the knowledge, skills, and abilities that the trainees acquired from the program. Behavioral change, refers to the trainees' behavior on the job that has been affected by the training program. Second, we measure the performance change by productivity change. Third, conduct pre and post training testing. Forth, the change in business bottom line profits.
Measurement is only as good as the records that are dept.
Records not only are useful for purposes of substantiating claims, but they are important for long-term comparisons. How training helps one team this year versus its effect on teams during previous sessions. Always use statistical analysis to show that the gains are statistically significant and are not simply due to chance improvement. The ability to make those all important comparisons and to substantiate them in concrete terms, can help managers know when adjustments, or even new strategies, may be needed. Bibliography Filipczak, Bob.