But remember, you must be courteous and enthusiastic. Demonstrate a sincere interest in being of assistance to the prospect. Ask the caller to make an appointment to see the property. A good technique is to offer one or two available times. If neither is convenient for the individual, ask him to suggest a time.
Nothing is more aggravating than making an appointment and then being stood up.
If your prospect fails to show, call him back to make another appointment, or if he is not in the area, send a brochure or other marketing literature. Use a Call Review Checklist For your own benefit, use a simple checklist after each call to determine if you're making the most of each telephone opportunity. Keep these lists as a record of your progress. Copyright 1995-1997 ServiceProbe. All Rights Reserved.