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If concealed damage is discovered, make a written request for inspection by the carrier's agent within 15 days of the delivery date and file a claim with the carrier. Spherical Concepts, Inc., nor Sunrise Business Products, Inc., assume any responsibility for merchandise returned without an authorization number from the factory. Claims for loss or damage should be made directly with the delivery carrier. Defective merchandise may be returned to Spherical Concepts, Inc., only with prior authorization. Always ask about quantity discounts.