All staff members should be taught to use the network. The more widely-trained your community inside and outside the school walls, the better use it will make of the network. In this section you will discuss components of an effective training program and some examples of instructional projects which can be conducted over the Internet. During the last session you discussed the roles and responsibilities of the support staff.
Ongoing maintenance is a critical part of a well-functioning network infrastructure.
You provided the Ongoing Support Subcommittee with input as to what you believe are appropriate policies for security and acceptable use. Network technologies and the associated concepts can be difficult for many people to grasp, but good training can make them much more accessible. It is important that you go beyond simply exposing your staff to networks in a formal classroom setting. You must work with them until they understand how they personally can benefit from the technology and until have the know-how to do so. The most effective means of getting users off to a solid start is by offering hands-on training.