By Elizabeth H. Klampert Elizabeth H. Klampert is the Director of Library Services for the Association of the Bar of the City of New York. Ms. Klampert was formerly a litigator for five years, specializing in professional liability litigation. She received both her BA in English and MLS from the University of Washington in Seattle. She received her JD at the Benjamin N. Cardozo School of Law in New York. In this month's column, I've got several areas to cover and may have a rant or two, as well.
F irst up.
Given the clientele we serve here at the Association, I thought it might be a good idea to see what the solo attorneys are concerned about and then how we might be able to assist them better with their research. Well, this group struggles with technology issues as much as we do. Trying to practice law in the face of technological glitches is, ahem, a challenge, to say the least. Very recently, one attorney posted to the list, expressing great frustration with software that doesn't work. But he also stressed that consumers have a responsibility to let these companies know that their products are lousy and, further, that we won't put up with their sloppiness and disregard for quality.