To help prevent that, the UTP course uses only standard English words. The class exercises are your chance to showcase the UTP's credibility. Properly used, it makes their workdays much easier, with more free time and less firefighting, politics and stress. Eliminate any perception that their workload will be increased to eradicate these gains. Be sure to assist the attendees in using the UTP in their real work the first day after the course.
Nothing hurts adoption worse than a time gap between training and use.
The first few days, make sure to give the attendees a little extra time on each repair so they can feel comfortable learning to perform the 10 steps in their real work environment. If they're empowered to use the UTP in their daily work, within days their performance will skyrocket. Make the promise of a better work life real. Convey the fact that the benefits of UTP usage will be split between employer and employee. If the attendees perceive that the time saved will all be consumed by additional work thrown at them, they will have no stake in adopting a more productive troubleshooting process.