It is not disputed by the paper that the truth of the matter is that Mr Preston is seeking an order from the Family Court that he be permitted written and telephone contact with his son. He is not seeking any order that would require his son to visit him. The story published by the paper was written by a Melbourne journalist. The Advertiser did not check its accuracy. Mr Preston claims that he wrote a letter to the editor protesting the material included in the article but the paper says that it has no record of receiving the letter.
Papers are responsible for the accuracy of what they publish.
Here the information that forms the essential element of the story was wrong. The Advertiser is responsible for that and Mr Preston's complaint is upheld.