If the site does not have a privacy policy, you may not want to do business with them. Review the return, refund, shipping and handling policies before making a purchase. Think about what you can do to resolve a problem before you order. Check to see if the site has security protection. Avoid having your credit card information kept on file for future use.
Most problems occur when hackers break into the database of a company.
Print and keep good records. Make sure you have the company name, mailing address and telephone number. Copy warranty and return information. Print a copy of your order before logging off. For more information, contact your local Colorado State University Cooperative Extension office .