Whether you're looking to hire trainers or be hired, this article is for you. The sometimes strange adventure of hiring 24 computer trainers. Our challenge wasn't much different from that of hiring full-time employees except that the wrong recruit could do a lot of damage quickly. Before they were through, Mr. Ferguson and his then-manager, Mary Lou Hamilton, interviewed more than 60 candidates. I think our record was 18 in one day.
Powers examines the behaviors associated with being an exemplary trainer.
His book addresses such questions in depth and even includes a chapter on how to select a trainer. We used his guidelines extensively. Interviews R Us Mr. Ferguson and Ms. Hamilton sat down together and identified the specific technical and presentation skills they required. They also tackled the thorny question of exactly how to uncover evidence of these desirable traits during an interview. A 13-point Interview Outline which Mr. Ferguson and Ms. Hamilton used consistently to guide them through the process.