Due to limited availability, a 6-9 month lead time may be necessary. Scheduled Weekend Service Customers may purchase weekend technical support coverage as needed for special projects scheduled over specific weekends or holidays during the year. Hours of support can be tailored to specific customer needs. The goal of this program is to better prepare participants for troubleshooting Rational products in their environment. Lectures are delivered by experienced support and software engineers.
Labs are hands-on and incorporate a mixture of case scenarios and troubleshooting.
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