So, decide beforehand what EI elements will make the difference in your place of work and focus on them using real world examples where possible. The importance of emotional intelligence should be emphasised, not just once, but continuously. It is not a separate quality from such factors as energy, willingness to work hard, expanding knowledge bases, and so on. Emotional intelligence is embedded in all areas of life and work. Therefore the principles should be reinforced, if only tacitly, in all development programmes.
Initial training starts people on the road to greater emotional intelligence.
This can rapidly add to the value of the organisation's emotional capital. To sum up, emotional intelligence is being able to harness emotions effectively, so that they play a role in business success. It is not emotionally intelligent to allow the heart to rule the head. It is no better to allow the head to rule the heart. The heart and the head must each play an intelligent role so that business relationships and business projects can both improve, side by side.