Authorized customers can initiate support calls that are instantly routed to the appropriate Stratus support engineer, and can access and review issue-logging history for authorized sites. Customers can also use the eCAC's access control tools to build their own multi-vendor support queue. Different computing environments require different levels of service. New program choices and uplifts let end users tailor service and support to their needs, at prices very competitive with equivalent levels of service from other vendors. Program Pricing Stratus is pricing its service programs to compete aggressively against comparative programs from competitors.
Pricing is for annual service agreements.
About Stratus Computer Stratus Computer offers the world's most proven range of continuously available computer platforms, application solutions, professional services, and technologies for mission-critical business operations. Stratus serves customers worldwide, focusing primarily on financial services, retail, travel, electronic commerce, healthcare, public safety and gaming industries. Many of Stratus' customers are highly visible industry leaders such as prominent U.S. securities firms, major credit card companies, the largest stock exchange in Asia, the largest options exchange in the world, and 15 out of the world's 20 largest banks.