Most people probably feel the same way.
Not only can you better judge the person's reaction to your words, it is the most effective means by which to communicate your message. One of the best examples of this is our annual Washington trip. Each year a delegation of our members travels to Washington to lobby Congress on the national issues important to our organization and industry. The dates for this year's event are May 6-9. In this column, I have provided you with a tentative schedule of activities for this year's trip.