Salary is included if the attendant is not a member of the client's family. Standby time is not included. One parent or guardian may qualify as the attendant if the parent or guardian must receive medical instructions to meet the client's needs. Reimbursement may be made to the client, to a second party or to the client and second party jointly. If payment is made for transportation provided by a State agency or a non-profit organization, only the actual costs or billed charges are authorized.
Prior authorization is required for continuous routine taxi service.
Recipients must use the most reasonable and economical mode of transportation available, or transportation shall not be reimbursed. Prior authorization is required for special bus services, taxi service, non-specialized van transportation, and specialized van transportation. In the case of an urgent medical care need, if the recipient has no other way of getting needed care, Department staff may authorize taxi service when it is a reasonable and safe mode of transportation. The Department may deny reimbursement for multiple trips in a day unless the client can demonstrate why multiple trips were necessary. The local office supervisor can authorize advance payment for use of personal transportation, overnight stay costs, or both, if the provider verifies the medical appointment, and the client would be unable to obtain the necessary medical services without an advance.