Work is performed under the direction of the Social Services Operations Chief but with latitude for judgment and discretion within the bounds of statute and Agency policy. Supervision is exercised over district directors. Extensive interaction occurs with other department and agency staff.
Programs encompass child and juvenile services and permanency planning.
Participates in the hiring of district directors and other district supervisory personnel. Makes casework decisions, policy interpretations and policy exceptions that cannot be handled at the district level, including Social Services Review. Proposes policies and operating procedures and revisions as necessary or feasible. Recommends program or functional areas for staff training as well as specific staff for particular training opportunities. Participates in public relations activities designed to enhance public understanding of social services programs.