Managers can regularly monitor what people learn from others and how they share worthy ideas with management. Use technology as a catalyst to support networks and the internal search for best practices, but don't rely on it as a solution. A combination of new information technology tools can support employees. But technology tools cannot create their own market. Leaders need to consistently and continuously spread the message of sharing and leveraging knowledge for the greater good.
Leaders can encourage collaboration across boundaries of structure, time, and function.
Sign up for free e-newsletters . All rights reserved. Read our User Privacy Policy .