They can help to deal with problems by building a trusting relationship with first-years. There has been positive feedbacks for pupils, teachers and parents. The system has been exceptionally successful this year. Peer mediation has also been introduced. Senior pupils are trained to deal with situations involving more than one pupil.
Mediators help to resolve disputes without involving teachers or parents.
Peer mediators provide a controlled environment where pupils can sort out their problems. Woodlands High did not have an indoor area for pupils at breaks and lunchtimes. Now Braes has a social area where pupils can spend time if it is cold or raining. There are food and drinks machines, and lockers to store belongings. These are all positive features of the school but there are also a few problems.