Many of the enhancements required by us, became standard e.ssential features. We fine-tuned it tremendously. Infinium users can use their existing Infinium password. There are three ways to create a requisition. First, a user can pick from a catalog using a shopping cart concept.
Most catalogs have pictures that explode to a detailed view.
Only catalogs for strategic vendors are available, sometimes we split them within a vendor by commodity. To prevent too many catalogs being presented to a user, we make a pre-selection based on the business unit in which the user works. Plus, for users that don't have access to the Intranet or a PC, we have implemented software that can recognize a hardcopy document. Previously we had roughly five people dedicated to processing phone calls, email and fax messages. We have been able to cut that down to three and we haven't even fully rolled this out yet.