If the agency does not have specific IR goals, the agency should develop IR-focused objectives, strategies, and action items to support overall agency goals. Definition Goals are broad, general statements of long-range purposes. A goal addresses issues by stating policy intention. IR Goals generally support the ends toward which agencies direct their efforts. Goals are not operational because they are not specific enough.
Goals stretch and challenge an agency, but they are realistic and achievable.
A large number of competing goals will be difficult to achieve. Goals should be prioritized. Goals should be short, generally no more than two sentences in length. Statutory citation should be provided for goals, when applicable. Goal development should include the identification of internal performance indicators to measure accomplishment of the goals.