Accordingly, the most successful managers are those who can motivate and train employees to deliver a quality product in a carefree atmosphere. A substantial part of management compensation is based on bonuses tied to sales and profit goals. Managers with good people skills thus tend to be the most highly compensated. Hooters thrives on promotion. Hooters believes in constantly keeping its name and product before the public.
Managers have broad individual authority in their promotional programs.
Good ideas and good execution leads to more customer traffic and larger bonuses. In few other companies do managers have more tools for marketing and more opportunity to use them than with Hooters. Hooters demands consistency. We purchase the highest quality food products and serve them with quality tested cooking methods. For all of our concerns about food quality, however, we believe that customers come back because we exceed their expectations about a certain type of experience.