Each insurer, agent or administrator, upon receipt of an inquiry from the division with respect to a complaint filed with the division concerning any matter other than a claim shall, within 20 working days after receipt of the inquiry, furnish the division with an adequate response to the inquiry. The division will not consider an acknowledgement of the receipt of an inquiry to be an adequate response to the inquiry. An insurer, agent or administrator who has received such an inquiry may request an extension of time, not to exceed 20 working days, to submit an adequate response. The request for an extension must set forth the reasons why an adequate response cannot be provided within the specified period and must be furnished to the division within 20 working days after the insurer, agent or administrator received the inquiry. Commissioner means the commissioner of insurance.
Division means the division of insurance of the department of business and industry.
As used in this section, agent has the meaning ascribed to it in NRS 683A.030. Agent has the meaning ascribed to it in NRS 683A.030. Financial planner means an agent or broker who has successfully completed a course of instruction required for designation as a financial planner by a recognized professional association of financial planners. Agent has the meaning ascribed to it in NRS 683A.030. Cash dividend means the current illustrated dividend which can be applied toward payment of the gross premium.