Under the Legal Services Society Act, information disclosed by LSS clients and appplicants is prvileged and must be kept confidential. Definitions General records contain the organization's operational and administrative records.
Personal records contain personal information about identifiable indivduals.
Fees may be assessed on requests for general information that require more than three hours of work. How to make an inquiry You can request routinely released information at your local legal aid office. Other requests must be made in writing to the Freedom of Information Co-ordinator at head office. You can write a letter or we can give you a form to fill out. Your request needs your signature and a date.