When an agency is unable to fill an entire class, courses may be sponsored in cooperation with other nearby transit agencies. All courses, except Preparing for Senior Management, can be customized for transit agencies planning to offer multiple sessions. For more information about scheduling these courses, call one of the course managers listed below. Changing to Supervision Changing to Supervision is a one day training course designed exclusively for newly promoted supervisors to help facilitate their transition into the world of transit management. Supervisors who attend the course will better understand what it means to be a supervisor and will learn new strategies for dealing with common challenges and the skills they need to succeed.
Registration forms are available.
The course is built around twelve basic competencies needed to be an effective supervisor. Brief discussions of important concepts are immediately followed by practical applications. Registration forms are available. Changing to Middle Management is a two-day course for new middle managers who must adjust to changes in their work as they move up in their organization. Through class discussions, exercises, simulations, and self-assessment, participants sharpen critical skills and develop action plans to increase their effectiveness on the job.