A drivers license or college ID is the usual identification. Ask the person if they have used our network and are comfortable with gaining access to cluster machines and e-mail. If they are new to our environment, invite them to stop at the help desk during the evening for instruction. Enter a callctr call to Phil for scheduling. We want new folks to get the best possible start.
Evening is usually better for uninterrupted instructional time.
AT this time, Phil Haskell is the only person who assigns these password over the phone. No one will ever fault you for refusing to assign a password over the phone. Keep the Help Desk Supervisor or Help Desk Manager informed when you leave. Note that the Supervisor may not always be able or willing to let you be away from the Help Desk. Clean up the Help Desk area when you leave.