Other than a personal computer, no special equipment is necessary. The model contains areas for comments and for requests for additional information. A Dresser-Rand representative will contact the user and provide a password for access to the company's active dynamic system on simulation at the Control Systems' product development laboratory in Houston, Walker said. Remote monitoring holds vast potential for both clients and Dresser-Rand, Walker said. It facilitates the monitoring of clients' equipment.
Remote monitoring provides immediate turn-around for solving problems.
Historically, the client and Dresser-Rand would go to quite a bit of expense and time to even evaluate a problem. With Global Access MC, that difficulty is eliminated. We can evaluate the situation before a technician gets on a plane. Equipment and control engineers can examine the data in counsel with the client's staff experts. We can see some things, and log some events.