The format of the paper will be guided by the outlines provided in the Tour Summary on pages 235-252 of Plant and Service Tours in Operations Management . The paper should describe the operational characteristics of your organization by referring specifically to details in your organization's environment depicting each characteristic suggested in the Tour Summary outline. You may wish to discuss the concepts with other individuals within your organization to verify your understanding of the concepts and their application in your organization. The text of the paper should be no more than 10 single-spaced pages. In addition, a limited number of exhibits may also be included.
Operations management is about process design and control.
Therefor, it is desired that you use the concepts of the course to improve the discipline of your personal process. You are expected to have done the assigned reading prior to coming to class, and to have prepared any assigned problems and cases. It is important that you practice your thinking of the material by working problems. Assignment questions and problems are found on a separate page of the syllabus. You are responsible for timely performance of these assignments.