In most cases, when a freight company is used to deliver your merchandise to a local terminal, it may not be the same company that offers residential delivery. Therefore, when your merchandise arrives at the freight terminal, it may be transferred to a local delivery service. Residential delivery services are not necessarily responsible for taking items off the lift gate and bringing them into your home or garage. Some local delivery services may offer to do this for you at no charge, others may offer to do this for a fee which you can pay them directly at the time of delivery is you so choose. Cancellations may only be made via e-mail, no other method will be accepted.
Payment is charged in full at the time the order is placed.
If your merchandise is not in our stock a special order will be placed immediately, thereby guaranteeing the price you were quoted. The lead times quoted are approximate. Although, in most cases, you will receive your merchandise before the end of the lead time, back orders may occur which will delay the shipment of merchandise. If you do not have an e-mail address to receive confirmation, the terms and conditions are posted on the home page of our website and where no dispute was made within 72 hours of your order, your acceptance of the terms and conditions is assumed.