If we charge them, we do so only on sales and credit transactions. This fee is assessed when a transaction must be reversed by the processing bank, typically because of a cardholder dispute. When fairly assessed, these fees cover a multitude of services up to and including the cost to issue a monthly statement and provide help desk support. Card-issuing banks will verify the billing address on a credit card at the time of authorization if a merchant is capable of making the request and does so. If you process any refunds at all, then this pricing policy is important.
Many providers charge on gross sales.
At least one extremely high-profile provider, amazingly, charges on gross sales plus refunds, in effect collecting discount fees on refunds twice. All rights reserved. Please read our Privacy Statement . For further information, contact us .