Billing Procedures Customers will receive a mailed invoice with a remittance each month. Each invoice will be mailed out with 14 days to pay it. The customer is expected to send cash or a check for the full amount, with remittance, before the printed due date. All customer accounts will be automatically renewed each month unless Matrix Technologies receives a written cancellation notice. Delinquent Payments Matrix Technologies bills its customers on a monthly basis.
Payment is due by the date on the remittance.
All accounts more than 30 days past due will be suspended. If an account that has been suspended reaches 60 days past due, it will be canceled and be given to collection. Refund Policy Matrix Technologies gives no refunds on any amounts paid if the account is terminated for violation of the terms of service or acceptible use policy. Matrix Technologies will give a refund on fees paid if the customer chooses to cancel their service with Matrix Technologies. This refund will be pro-rated to the amount of service already given for that month.