Citizens can currently pay a parking ticket via PAN and reserve and pay for Parks facilities. Many businesses are requiring their trading partners to adopt EDI as a condition of doing business. EDI offers electronic ordering, invoicing, payment and a host of other types transactions. The purchasing module of the Summit system will be EDI compliant and is expected to improve our ability to manage the acquisition of goods and services. While electronic access to information is neither appropriate nor desired in many situations, it is clearly a tool which significantly expands the ability to effectively serve constituents.
Electronic access is a major avenue to improve services which the public demands.
The City must strive to be more aware of the opportunities to improve services by making information available electronically, and obtain the training, equipment and infrastructure needed to do so. Web technologies and strategies continue to be very dynamic and regular review of this portion of our IT Agenda is particularly important. Access to information via PAN and the InWeb has developed into a practical, and often superior alternative to traditional means of publishing. Those producing written information should be given tools that allow for publishing on PAN and the InWeb. Information of interest to the public should continue to be made available on PAN and information of interest internally should continue to be made available on the InWeb with links to PAN where appropriate.