Dr. Jekyll, a genteel and circumspect physician, is obsessed with the idea that people have two personalities and, by extension, two physical beings. After a great deal of experimentation he discovers a mixture of chemicals that transforms him into his evil alter ego, Mr. Hyde. Eventually he loses his ability to control the transformations and commits suicide. Dr. Jekyll allowed himself to be overwhelmed by the dark side of his personality, and paid a dear price for it. This may seem like a rather extreme analogy.
Poor design does create difficulties for all web users.
The Design Issue Web design is a big issue. And users with the latest hardware and software available to them don't necessarily want all the bells and whistles, either. But we also want people to come back for a repeat visit. We can't let the pizzazz overpower the content. Web pages aren't worth the time and effort put into them if no one will visit the site.