By contrast, employees who feel safe can embrace change without fear of punishment if they make mistakes. Many people operate with the belief that being perfection-oriented optimizes performance, but that's a myth, Samuel explains. Outside the business world, recovery systems are standard procedure, says Samuel. Sports teams practice recovery plays for those inevitable times when players drop the ball. Theater companies have recovery systems in place in case someone forgets a line or the set malfunctions.
Medical teams know what they'll do if something goes wrong during a procedure.
Recovery systems lead to greater accountability, Samuel insists, because people feel safer taking action, and action keeps organizations growing and flourishing. Jacquelyn Lynn left the corporate world more than 14 years ago and has been writing about business and management from her home office in Winter Park, Florida, ever since. Inc. All rights reserved.