The way you have to be in the airline business is 'ready, fire, aim' because if you take to much time aiming, you never get to fire. You have to strike quickly with blinding speed . if you don't do it, someone else is going to. Customers have given us some tremendous ideas. Employees have given us some tremendous ideas as well. You ought to be with your people enough that they are comfortable to just pop on in and give you their ideas.
Greatness is the dream of many but the achievement of few.
What it takes is ambition - the unique human energy that primes our efforts and shapes our achievements. James Champy and Nitin Nohria, two renowned business scholars have observed great achievers both past and present in many fields and they have found that careers of ambitious people follow a predictable path - the arc of ambition. Everyone travels along the arc - some rise and others fall, some underachieve and others overextend. By striking a balance you can achieve your full potential. This book then is for everyone with a dream - it is a support tool for understanding the value of ambition, striking a true balance, reaching your potential and achieving your destiny whatever it may be.