This service would be subject to reasonable service extension policies, including customer contributions for certain extensions. Universal energy service. Universal service at reasonable rates should be a primary goal of the state. Universal energy service should be supported through a non-bypassable mechanism. Attention to the needs of residential consumers.
Electric service is a basic necessity.
Any transition to a retail competitive market must address the needs of residential and small business consumers, and in particular, low-income consumers. There must exist fair and non-discriminatory mechanisms for all consumers to participate in a competitive market, without undue complexity in options or procedures. In situations where a competitive market cannot operate, residential consumers must have access to reliable, low-cost service. There should be an opportunity for extensive public input into the ultimate structure of the industry. In addition, the public must be fully educated as to the impact of industry restructuring on electricity service.