It also addresses the level of funding required to provide a suitable infrastructure, training and development if the government wishes to meet its goals. An outline and explanation of eJargon will be undertaken. This section will also deal with leading edge services and indicate what products and services are at prelaunch stages. The session also examines what types of new technology are available and how they will affect service delivery e.g. call centres, smart cards, interactive television etc. All delegates will receive a copy of a General Impact Study for local government.
Most authorities have a website.
The session will also provide delegates with examples of how websites are used in the USA to deliver best value services. Workshop A facilitated workshop that will enable delegates to develop an action plan, outlining how the authority should develop its eGovernment approach. 12.45 Plenary A feedback session when delegates report back on the issues they consider important. 13.00 Close and Informal Discussion over lunch. The seminar will be provided at the local authority s premises and last approximately 3 hours.