If your job requires that you carry on phone conversations while simultaneously operating your computer or other equipment, you may be a good candidate for a headset. Cradling a telephone handset between your ear and shoulder is usually uncomfortable, even with a shoulder rest. Tension and soreness can build up in your neck, shoulder, and upper back. If prolonged, this tension and soreness may result in repetitive strain injuries. Types Headsets are either the headband type that goes over the top of the head, or a type that hangs on the ear.
Most models come with a quick- disconnect button.
If your work area is noisy, you may want to consider a headset with a noise-cancelling microphone. All headsets require an adapter, whether you use an analog or ISDN telephone. Telecommunications has tested several headsets from different vendors to find the best products for MIT clients. Criteria were comfort, durability, clarity in voice transmission, and a fair price. A list of recommended headsets is available in the Telecommunications Customer Service Center in E19-741.