You will hear a short introduction. When asked, enter the 3-digit number of the selection you wish to hear. Based on the information you chose, you may have the opportunity to order a form or a fact sheet about your subject. You will always have the chance to return to the beginning of the system and choose another selection as well. Here's a sample call for you to try.
Most retirees are very interested in the schedule for mailing retirement checks.
You will hear a short introduction. Listen to the schedule recorded by one of our Client Services counselors. When you are finished, you can hang up or hold to return to the beginning of the system to make another selection. The part of BIL the Division is happy about is that you will not be put on hold or frustrated by busy signals just to obtain simple information such as check mailing dates. You can call anytime, any day.