The full content of this week's magazine, summarized article by article.
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To subscribe to the magazine, click here . Being a phone company used to be so simple, but the Internet has changed all that. By Kathy Wilhelm with Ben Dolven, Chester Dawson, Song Jung A and Becky Gaylord. Two years after the European Union created a single market for telecoms services, the former monopolies still dominate local phone services. But new and more nimble entrants are forcing them onto the defensive in the rapidly growing Internet and mobile-phone fields.