HAL 2000 tracks and documents all patient and caregiver calls. Further, it assists the nurse with proven guidelines that will help determine the appropriate level of care. This software is ideal for hospitals, health plans, large physician-based group practices, and governments that offer demand management services to a particular community or a member population. Many organizations worldwide are using the MDS HAL 2000 software, including the National Health System in the United Kingdom which covers 59 million people from their 23 regional call centers. Reporting has never been easier.
Many standard reports are available.
Customized reports can either be developed by MDS or by using Crystal Reports. Nurses can work remotely from multiple locations or can tele-commute from home. Data or patient demographic information can be easily integrated from an existing information system. The Administrative Modules makes it easy for your System Administrator to modify and add key information. Run multiple call centers or databases from the same system.