Ward visiting times will vary from ward to ward and hospital to hospital. If for a particular reason a visitor cannot access the designated times, please discus this with the nurse in charge. Visitors should inform staff of their arrival and departure from the ward. Children are usually not be allowed on the ward, exceptions to this must be discussed with the nurse in charge prior to any visit being arranged. In order to protect the privacy of all clients, staff do not give information over the telephone, to friends and relatives without the prior consent of the client.
People are always welcome to make enquires in person on the ward with the clients permission.
The Charter sets out your rights and the standards of service you can expect. You have the right to be told before you go into hospital whether it is planned to care for you in a mixed ward for men and women. In all cases, you can expect single sex washing and toilet facilities. If you would prefer to be cared for in single sex accommodation your wishes will be respected wherever possible. There may be some cases, particularly emergencies, where a hospital cannot provide single sex accommodation.