This exceptional level of experience gives our team the confidence to source a solution to the full range of governance and legal queries that might arise in your school. The Professional Helpline operates to a service charter, giving you the reassurance of guaranteed response times. Indeed, even the most complex queries put to the Professional Helpline are usually answered that same day. If additional research is required, our staff will undertake that on your behalf. If new model policies or other guidance documentation is required, we will source the best solution to your problem.
Phoenix provides advice from nationally recognised specialists within the field of education.
Our members enjoy the high standards and prompt answers supplied by IRPC, part of the Croner Group, the providers of personnel and health and safety advice for Phoenix. In addition to a service that operates 24 hours a day, every day of the year, members have access to on-site personnel consultancy which can be used to address the key strategic priorities for your school. An audit of the roles and responsibilities of the support staff for example, or a review of senior staff salaries. Legal advice is provided by Winckworth Sherwood, one of the principal education and ecclesiastical law practices. Additional expert support is available through Chelstoke, the educational building consultants.