This course will prepare you, whether you want to use this as an entry-level to Rooms Division Operations or for a future in Senior Management. In addition, you can learn more about the industry and how to help your hotel excel in sales. These days, most hotel General Managers are from the Rooms Division The Trade and Commerce Program Conducting a career search with your newly acquired skills and education will put you out front with companies such as Federal Express, Kuehne Nagel, Panalpina, Port of Vancouver and all major airlines and shipping companies. The Canadian Institute of Traffic and Transportation project 500,000 jobs over the next 10-15 years in this 21st Century industry. Every industry has levels of expertise and responsibility.
Progression is a matter of additional training, experience, and, of course, good work habits.
Whatever it is, it is possible as long as you have the determination to overcome all obstacles and succeed. This is where most people begin their career in tourism. This level usually involves direct contact with tourists. Ticket and passenger agents, travel agents and tour wholesalers require special training and skills for entry. Key skills to know and develop include the ability to anticipate and respond to customers' needs, a good knowledge of local community attractions, history and complementary services such as shops and transportation, and the ability to sell yourself, the facility and the product.