I assume that you know. Participants take turns testing whether the other knows something that the speaker assumes that he or she knows. Individuals share with each other their scores on self-assessment instruments in order to build understanding. They take turns on the bad news lists, paraphrasing, until they achieve a sense of closure. The facilitator brings in data about the individuals and the relationship, gathered from outside sources, such as bosses, peers, and subordinates.
Participants repeat in their own words what the other person is saying.
Reflection of feeling. Each person says what he or she resents about the other, explores the characteristic of the other that is simultaneously being admired, and then makes a request of the other. Participants diagnose the job expectations of each other and themselves. Participants share data that could seriously jeopardize the relationship. The individuals tell each other important facts about themselves.