My building had a sewer back-up last week, and all my belongings in my storage locker were ruined. I keep waiting for someone to come clean them, but no one has. As horrible as a sewer back-up is, the unfortunate reality is that your personal belongings are still your personal belongings, and our technicians cannot clean them for you. Sewer back-ups are another good reason to have Renter's Insurance. You can prevent some damage in these instances by elevating the items you keep in your locker.
Many people use plastic shelving units.
We also try to provide wooden palettes for new move-ins. If you'd like a palette, call Maintenance, and we'll try to secure one for you. You can also do your part to help prevent sewer back-ups from happening in the first place. The plumbing requires care not only from our staff, but from our residents as well. I can't pay my rent on time this month.