In Building Successful Teams Thousands of American organizations are turning to teams as a way of improving productivity. Some team formation efforts actually pay off, but many more are only marginally successful. In this stage team members cautiously explore the goal and mission of the team, and the boundaries of acceptable behavior. During this stage a transition occurs from individual to team member status.
Members frequently test the leader.
Team members attempt to define the task and decide how it will be accomplished. They also begin to learn how to deal with problems. Often there are discussions of symptoms or problems not relevant to the task, and complaints about the organization. Whether facilitating the team yourself or advising the team leader, you should clarify the team's purpose and direction, help members get acquainted, and create a positive atmosphere. Help the team achieve early success by seeking opportunities for quick and visible results.