It is uncertain whether the problems stem from lack of person-power or from organizational placement. Need for a definition of the current baseline of staff responsibilities was expressed. Design is then passed to Instructional Resources where images are created. The web page images are then emailed to CNP staff who install them on the web server, test results and clean up linkages as required. Staff in Public Affairs also read email messages directed to the campus webmaster and respond.
Problems seem to arise from a lack of staff time, rather than a lack of ideas for improvement.
Broken linkages, timeliness of updates and perceived weakness in the search engine were noted as problems. Issues regarding the inclusion of a campus mailing address, the organization of content and the diversity of perspectives contending for prominence surfaced. The possibility of outsourcing responsibility for web maintenance was mentioned. Some believe that it is becoming mission critical for recruiting new faculty and students. Others suggested that support needs to be dedicated to the task and funded.