They meet with managers from other departments to coordinate activities. Some of the employees that managers supervise are the people who price goods and place them on display. Other workers include people who organize shelves and keep track of inventory. In addition to the above duties, managers work with customers. They may greet them as they enter the department and help them find products.
Managers try to keep customers happy.
Occasionally, managers have to help sales workers deal with angry customers. Sales and service managers have administrative duties as well. These include reviewing inventory and sales records. In addition, managers must coordinate advertisements. Sales and Service Managers is in the Marketing, Sales, and Promotion Career Cluster.