If a full train evacuation is necessary, a rescue train will be pulled up along side the train that is experiencing the emergency. The train crew will secure an evacuation board at the exit doors to serve as a walkway between the two trains. On very rare occasions, passengers may be evacuated to track level by means of evacuation ladders. In either case, crew members will guide you through the evacuation safely. LIRR train crews know how to handle emergencies and train evacuations.
Every crew member is given a refresher training course once every two years.