Life is hard.
After all, it kills you. This is unacceptable. The past few weeks alone, what was barely adequate online access has been reduced to even slower connections, and those are on the days when I CAN connect. No, I will not re-install AOL, check my modem settings, or contact the phone company, all of which I have done time and again at your suggestion. It is unfortunate that you have decided to raise the rates for a poorly accessible online service.