A panel attorney will review personal documents, such as, leases, insurance policies or sales contracts at no charge. He or she will also explain the terms of the documents and answer specific questions. Wills at no charge or for a small fee. Twenty to thirty percent discount off of regular hourly rates or flat fees on most additional services, such as, real estate closings, traffic tickets and divorces. Written fee agreements specifying what services the attorney will perform, how much it will cost and how it will be billed.
Members complete a form to evaluate the lawyer and the services performed.
If there is a disagreement with the panel attorney over fees or other matters, the plan will attempt to resolve the dispute through an informal grievance, process or mediation. All matters are handled between the member and the panel attorney on a strictly confidential basis.