When prompted for your account number, begin your UMI account number with 'um'. If you do not have a deposit account or wish your institution or company to be invoiced, type 'umi1'. For existing accounts, prearranged volume discounts apply. Articles can be delivered to an Ariel workstation. The InfoStore answers calls from 8 a.m. to 5 p.m. Pacific Time.
Document delivery is their primary business.
First class mail. A photocopy is sent the same or next business day. A photocopy is sent by overnight courier. Orders are shipped within 8 business hours from the time of receipt. Users should be aware that extenuating circumstances can sometimes cause a delay in delivery.