The Court believed that litigants were most concerned about the time it takes to resolve their cases. Consequently, the Court's immediate concern was with the efficient use of its resources. In contrast to this, practitioners believed that litigants were concerned more by their legal costs and the stresses of a Family Court dispute. Consequently what they valued most in listing was certainty, and a sense of control. Although what is most important to Family Court litigants cannot be resolved, for now, without question all of these issues concern litigants.
Litigation is a complex process, involving many participants.
It is important to recognise that no one perspective provides a complete view of it. It is also important that each participant recognise the perspectives and values of other participants. This leads on to the second point, about communication and collaboration. Communication and collaboration between the Court and practitioners Just as it is, in retrospect, obvious that Court and practitioner perspectives were different, it is also apparent that they exchanged little information about their perspectives. The implementation of the rolling lists system was accompanied by limited consultation, and some distrust between practitioners and the Court.