An operator's duties include welcoming newcomers and explaining the room and its terms, asking newcomers to introduce themselves, providing information and references about autism for those genuinely interested in the subject, maintaining a friendly, supportive athmosphere, and if necessary removing disruptive or inappropriate visitors. New visitor refuses to introduce themselves. New visitor fails to respond to operator inquiries or directions. Failure to type in English when repeatedly asked. New visitors who private message others without first introducing themselves on channel.
Mistakes do occur.
If we've made a mistake, we want to fix it. Thank you for your cooperation in making this a nice, friendly chat. We hope that these guidelines will make the channel safe for everyone.