This is rarely the case for a person with a disability.
Planning is essential to minimise problems.
This section covers some of the general issues that people with disabilities face every day and also some areas that a person with a disability would expect a librarian to have some knowledge about when approached about library facilities and services. People with disabilities expect to be treated with the same respect as other individuals, regardless of their disability. Always speak directly to a person with a disability, even if they are with another person. If the person with a disability has a communication problem they will indicate this in a number of ways. They may point to the other person to speak on their behalf or they may write comments and perhaps expect written replies.