Conflict Resolution Participants learn how to get past individual differences and reach important goals. This is done through training in effective speaking, describing differing points of views, identifying like goals, listing priorities, and choosing acceptable compromises without losing sight of the most important aspects of the situation. Challenges can keep us fired up and motivated to do our best. This presentation will help participants learn how to keep their creative juices flowing by understanding and using their most important characteristics. We will use real-life examples to illustrate how managers can help individuals to overcome obstacles and reach their potential.
Participants learn how to express their ideas effectively in a group setting.
Hands-on exercises will be used to demonstrate the strengths of individual team members, demonstrating the value of differing points of view. They will learn to solve problems and resolve conflict in a group. In addition participants will learn how to increase the positives in team relationships. This presentation focuses on the negative effects of anger, hostility, and cynicism. Participants will learn about their own levels of anger and how that affects their health and well-being.