Overview The control function provides supervisors with opportunities to improve systems on a continuous basis. An emphasis on coaching and counseling can prevent discipline problems. For example, poor performance due to low ability or inadequate training, learning problems, drug and alcohol dependency, physical or mental illness, marginal health, or disability respond much better to coaching and counseling than to punitive measures. However, disciplinary action as a behavioral control technique is necessary when self-discipline breaks down.
Effective discipline can eliminate ineffective employee behavior.
An employee should be disciplined when he or she chooses to break the rules or is not willing to perform the job to standards. Discipline is corrective actions taken by a supervisor when an employee does not abide by organizational rules and standards . Disciplinary Problems Common categories of disciplinary problems are attendance , poor performance , or misconduct . Attendance problems include unexcused absence, chronic absenteeism, unexcused or excessive tardiness, and leaving without permission. Poor performance includes failure to complete work assignments, producing substandard products or services, and failure to meet established production requirements.