Copies of the Customer Charter are available by the visitors' register. HAD has a microprinter reader and a photocopier fitted with a cradle for tightly bound documents and published works. The majority of maps have been filmed on to aperture cards, which can be copied in part on the microprinter reader, or whole copies can be ordered through the Department's photographic service . Consequently maps are not copied on the photo- copier. HAD runs its own photographic service, copying black and white and colour.
Reproduction fees are payable.
HAD has its own search service undertaken by a contractor. The search service standards and prices are covered in the Record Search leaflet. HAD also runs a conservation service available to other local authorities, institutions and private individuals. There is no loan collection of local history items, but the slide collection is available for loan to local people and institutions. HAD has published postcards, greeting cards, facsimile maps and books as part of Hackney Council and in conjunction with commercial publishers.