We need to shift from an episode of care to serving the health of the community. Advances in technology have meant an increasing move to outpatient care and reduced need for hospital beds. Sinnott noted that 65 percent of all St. Francis' surgeries are done on an outpatient basis, up from 40 percent five years ago. Although there will always be a need for high-quality acute care, overall health improvements should decrease the demand. St. Francis plans to research community health needs and health care purchasing habits .
People feel they have a right to health care.
A former social worker, Sinnott tells insurers to treat patients as if they're a member of the family. To administrators, he provides resources and encourages an entrepreneurial mindset. The rules are changing, but if we can navigate through that, there's an opportunity for a lot of creativeness. The award that Glasgow Medical Center's Ambulatory Surgery Center has met nationally recognized standards of quality health care set by the Chicago-based accrediting organization. We think accreditation is very important and has helped us to improve the quality of care we provide.