Give all system users the name and number of your monitoring station and I.D. in case the alarm sounds. Keep your security system instruction book, monitoring station's name and phone number handy. Call your monitoring station if you change your phone number, get a pet, plan to sell or remodel your home, or test your system. The police respond thinking there is an emergency. False alarms can lead neighbors to ignore your alarm if it goes off repeatedly.
Routine maintenance can greatly reduce false alarms.
Also, call your security company if your system doesn't seem to be working correctly or before you do any remodeling. Remember your security I.D. code. Find out if there really is an intruder or fire and respond appropriately 3. If the alarm activation was accidental, carefully disarm your system per your system's instructions. After you've reset the system, wait for your monitoring station to call you.