When a person gives advice to a friend, he does it politely. I don't force friends to respond to my suggestions, even if I'm quite sure I'm right. That is true of God, as well. He never forces himself or his ideas on me. He is gentle, and, as a gentleman, he respects my freedom.
Persons help each other deal with trouble.
Likewise, God helps me just that way. I am a person and God treats me that way. It does not necessarily mean that we communicate in a conversation. Moses did, apparently, but I don't. He has done most of his talking to me through the Bible.