The individual in this position must be a self-starter who enjoys dealing with people and has the interpersonal skills to function in a team environment. The individual must be articulate, organized, efficient and able to perform the job with a sense of urgency. Furthermore, must be able to make unsupervised decisions. Occasional overtime may be required. Liberty Mutual Group, a leader in Managed Disability, is now accepting resumes for Group Disability Claims.
Positions are available in many of our Claims offices.
The Disability Case Manager will supervise a unit of Disability Claims Case Managers to ensure timely and appropriate case management of claims of moderate and most complexity. Provide immediate mentoring and feedback to staff, address claimant-level service issues with both claimants and local employer representatives. Assist senior managers in addressing larger workflow and staffing issues within unit. Supervisory or team leader experience preferred but not required. Demonstrated customer service, mentoring, leadership, organizational, problem solving, and advanced case management skills required.