Here is a list of some of our most frequently asked questions. For a list of customer service and order related questions, please go to our Customer Service FAQ . First and foremost, we are an actual shop, not just some Web site with no physical identity. We've been in business at 1502 Pacific Avenue in the heart of downtown Santa Cruz since 1993, catering to our customers' needs. Secondly, we support the boardsport community by sponsoring a team of highly talented surfers, skaters, and snowboarders, as well as contests, music shows and school events.
Real shops equal real service.
To be quite frank, no other surf shop on the Web can provide you with the same level of service and products that Pacific Wave can. Click here for more detailed information on Pacific Wave's security features . Pacific Wave respects your right to privacy on and off of the internet. Pacific Wave will never rent, sell, loan or give your email address to another company. For more information on the secure nature of our shopping cart and order form check out our page on security .