Please refer to your telephone instructions when you check-in. Your townhome will be expertly cleaned prior to your arrival, and again after your departure. A cleaning fee is required for each home. These rates vary per home, so please refer to the rate that is attached to your unit. Excessive departure cleaning will be deducted from your security deposit.
Renter is responsible for bagging all trash and cleaning all dishes prior to check out.
There will be an extra charge for dirty dishes and unbagged trash. You may arrange with your reservations representative for personal cleaning during your stay for an additional fee. We make every effort to ensure that all equipment within each rental is in working order. In the event of a breakdown, we will strive to repair it as soon as possible after being notified of a problem. We cannot guarantee that spas, air conditioners, fireplaces, televisions, appliances etc. will not break down during your stay and therefore no refunds or adjustments will be made for mechanical failure.