English varies from country to country. Spanish varies between Spain and countries in Central and South America. Speaking different languages creates confusion and misunderstanding. A person that speaks a second language well may not know healthcare terminology in the second language. When I was learning French in Albertville, France, I became ill with severe headaches.
Illness decreases a client's ability to communicate in a second language.
Translators, although necessary, may add another layer uncertainty to the communication between healthcare providers and care recipients. Both verbal and non-verbal listening skills are necessary for today's professional. Education in cultural sensitive skills should be part of every health care program. Higher education institutions offer cultural anthropology, intercultural studies, foreign language, cross-cultural ministries, or similar courses. An objective of courses like these is to help a person gain an understanding of similarities and differences between groups of people.