These assisted Narconon management to isolate specific problem areas in delivery and correct or improve the quality of the program. Staff training enhancements in the area of detecting clients not qualified for the Narconon program. Increased follow-up contact with graduates to help them stay off drugs and apply what they gained from Narconon to their everyday lives. Weekly then monthly calls from staff helped clients through minor difficulties before they turned into major ones. An important factor in judging the success of any program is whether or not it can keep its clients.
Retention can refer to both the number of days at a facility and the amount of work completed.
The most important point as regards retention is whether the client completed the program. Within this population, program completion did vary by drug of abuse. There are 123 graduates of the full program in this study population. For the 48 graduates who have been interviewed, results indicate a marked improvement in criminal behavior. The average for this follow-up group was less than one day after the program.