KnowlixAuthor offers administration tools to check newly created support knowledge, add graphics, assign access rights and circulate content for approvals. KnowlixAuthor is ideal for maintaining the quality of internal knowledgebases and for preparing solutions to share with customers, prospects and partners outside of an organization. GoldMine Management Intelligence GoldMine Management Intelligence offers managers an easy way to monitor current business conditions. The Answer Wizard will also suggest related questions that support the original inquiry. GoldMine Manager's Console displays key business metrics in the Sales and Marketing or Service and Support environments.
Managers can monitor call volumes, sales quotas, or other vital activities in their departments.
Manager's Console also can respond automatically to pre-determined thresholds, alerting supervisors to problems or scheduling staff activities to resolve them. GoldMine Everywhere for the Palm VII Handhelds, and GoldMine Everywhere Thin Client. GoldMine FrontOffice 2000 provides a keyboard-full of tools to help your organization effectively manage every stage. By using the Sales and Marketing component of GoldMine FrontOffice 2000. Then, precisely targeted direct mail, email or faxes can be launched, as well as advertising in relevant publications.