As compared to WWU graduates as a whole, Human Service graduates are more satisfied with their major. The Human Service program serves a student population less served by the university as a whole, including more students of color, older students, and more transfer students. Students express confusion upon the entry of the program, including confusion about obtaining an internship and financial aid. The teaching load for full-time faculty is inconsistent with teaching loads for other Woodring faculty. Orientation of faculty is inadequate.
Employers rate gradates as needing better speaking and writing skills.
The overall recommendation is that the Human Services faculty and staff continue to provide the high quality academic program while improving consistency in administrative practice.