Over that period, if clients quit making payments on the fee, Harris quits representing them. Now, any accountant is glad to represent people in this way. What Harris has going for it is structure. It trains its people to make an initial connection with clients in its 300 offices around the country. Houston clients, who can contact the company only through its 800 number, meet a local consultant, who moves around the firm's five Houston-area locations.
More specialized work is done centrally.
That puts us in the position to give our clients a good cost and to make us a decent profit.