Keywords User Interface Design, Usability Engineering, E-mail. This workshop addresses the user interface design and usability issues of e-mail. E-mail has become a major mode of communication within and far beyond the technical community. These messages range from personal messages to professional announcements, contributions to mailing lists, and even advertisements.
Many people find it difficult to keep up with, and track of, their on-line correspondence.
If the increase over the next ten years matches the increase of the last ten, we might receive thousands of e-mail messages per day. That is more than one message per half minute, per working day. The time to address this problem is now, before the problem gets even worse. Unfortunately, many users have little control over the amount of e-mail they receive. This one-day workshop will be comprised of 15 participants, solicited from relevant mailing lists and newsgroups.