Comparison shopping for services can pay off. Services from competing providers often vary widely in what they offer, what they cost, and how satisfactory they are. A contract is a legal document and signing one is a promise to abide by its terms. The consumer has a right to insist on satisfactory service. City, state, and federal agencies regulate some services and can help consumers seek redress.
Professions often have voluntary regulatory boards.
Brainstorm ways of evaluating services. . Think of a new service you or your family have bought recently. Some students may not understand the difference between a product and a service. Then have volunteers explain how each is a service. Have students identify the major points in the article. .