Don't view it as a negative force in human interaction, but as part of the normal progression of communication and relationships. It's one of the best tools the manager has to advance working relationships. In this lively and engaging session, you'll learn to confront the myths of conflict and defuse the emotional content of conflict situations. Get specific skills to help you use conflict to improve communication and advance relationships.
Sabotage makes workplace productivity and morale nosedive.
Learn how to identify sabotage, confront a saboteur, and create a collaborative workplace. Based on Judith's books, Woman to Woman 2000 - Becoming Sabotage Savvy in the New Millennium and The Briles Report on Women in Health Care. Whether your boss is a nurse manager, director, chief nurse executive, or chief operating officer, these real-life examples and strategies ring true. At This session learn simple, effective communication strategies and conflict resolution techniques that can help you enhance your own mediation skills and give you the tools to help your middle managers handle difficult employees, field employee concerns, and preserve organization integrity. TX Look at turf battles and organizational politics from a humorous and entertaining perspective based on Peg C. Neuhauser's book Tribal Warfare in Organizations.