The online presentation demonstrates how to use TAC product and technology support pages, software tools, as well as diagnostic and design tools. For example, one of the latest features covered in the training is an interactive tool that helps users narrow their search for technical content and knowledge documents contained on the TAC Web site. During the seminar, participants watch an online presentation while listening to an instructor live on the phone. Instructors are Cisco subject matter expert who will answer participants' specific network questions after the presentation.
Participants can address questions to subject matter experts who respond in real time via live chat.
For those who cannot attend live sessions, prerecorded sessions will be available on line in early April. The TAC plans to continue weekly sessions through year and may add sessions depending on customer demand. Cisco Systems Inc. All rights reserved. Important Notices and Privacy Statement .