A nonmember broker or nonmember salesperson shall not be entitled to invoke the arbitration facilities of the Association of Realtors . In filing a request with the Association, be very specific. Please try not to be emotional. A well constructed, thought-out request works best and will form the argument around which entitlement will be decided. Do not involve ethics disputes in your statement.
Ethics involve a separate process as noted on the previous page.
Attach copies of any and all pertinent documents, such as listing agreements, purchase and sale agreements, addenda, closing papers, etc., that you have. Any statement from witnesses in this case should be notarized and enclosed. Non-notarized statements will not be given the same weight as notarized statements. Do not mention in your paperwork any prior offers of monetary settlement that were negotiated with the other party even though they were not accepted. If the Association declines to arbitrate the matter, your deposit will be returned.