Answer that urgent phone message from a neighbor who is concerned about crime and safety. Actively listen to recommendations for neighborhood improvements. Be a goodwill ambassador. Extend courtesy, respect, and good will to residents at neighborhood meetings and visitors to your community. Possess a can-do attitude.
Optimism is infectious when positive results are seen.
Encourage neighborhood support and volunteer participation with effective neighborhood programs and improvements. Anticipate neighborhood needs and residents concerns. Put a smile in your voice on the telephone. Respond to a neighbor's call of concern, or praise, with a friendly, caring disposition. Remember, residents arc calling you because you are a respected leader in your community.