Conducts quality assurance audits of treatment programs through program and facility reviews involving interviews with program staff and clients and reviews of program records and reports. Identifies deficiencies and recommends corrective measures to achieve compliance. Makes recommendations on program approval. Provides technical assistance, including grant submissions and obtaining funding to meet the specialized needs of women, adolescents, dual diagnosis patients, the elderly and people with disabilities. Participates in program development and planning, including revisions of treatment program standards.
Monitors adherence to standards.
Investigates complaints against counselors and facilities. Prepares a variety of reports and surveys. Oversees process for certification of substance abuse counselors. Interprets and provides assistance regarding rules and regulations governing counselor approval. Acts as liaison to Employee Assistance and Public Inebriate programs in assigned area.