The management has changed several times and with each change so has the focus on reliability. This sends confusing signals to the employees, which affects the behavior. You will not see this with most safety efforts. Most companies have defined the safety role of each department. This means that you have been educated in what to do when certain incidents occur and have been well prepped in safety proaction.
Reliability demands the same structure and role identification.
This means that if you are a process engineer and a mechanic asks for your input on a problem you know exactly how you should help and supply the appropriate information. You should also be well versed in how to be proactive on the job. This is truly a behavioral change as well as a major paradigm shift. I believe that if we were serious about reliability we would model the safety support effort in our reliability structure. Mark came to RCI from Phillip Morris where he supervised operations in cigarette manufacturing.