The tax instructions list the code numbers for available TeleTax subjects. Callers can also use the system's voice prompts to select a topic. The texts of the TeleTax messages are also available through IRS TaxFax and the IRS Web site. They must provide the social security number, filing status and expected refund amount from the tax return. If the return has been processed, the system tells when the refund is scheduled to be sent.
Refund information is updated each weekend.
More than 15 million of TeleTax's 20 million calls so far this year have been for refund information.