When you are ready to send the file to us, place it on the IBM-compatible medium of your choice. Other easy media include ZIP or JAZ disks, Iomega Ditto-compatible tapes, Syquest tapes, and CD if you have an optical writer. Submitting on floppy diskettes is not recommended unless the file size does not exceed the capacity of a single disk. If your file does not meet these specifications, we will still do our best to process your information, although our response time may be longer. If your data proves to be totally incompatible, we will return the disks to you and assist you in correcting the file structure.
Raw data is analyzed by computer, but is never printed, distributed, modified, or sold.
The output of our analysis never specifies patient names, and can be customized to exclude physician and payor names in exchange for coded indexes. I ve never done anything like this before. Support is available from both your software vendor and from Rocket Science. Your software vendor should not have any technical problems, but they may have questions about specifics of our file format. This way, technical problems are identified and corrected early on.