Beyond autonomy, it also involves sharing the appropriate information and knowledge that employees to do what is needed to help the organization meet its goals. The best way to examine the effectiveness of employee empowerment is through the introduction of Self-directed work teams . This continuous improvement mechanism has evolved in the workforce since 1950's. However, it has only been in the last decade that global competition has required a drive to dramatically increase worker participation, commitment, and brain power in the workplace. For several years to come organizations that have experimented, and developed successful self directed work teams, have experienced a great increase in quality, productivity, and customer service.
Quality is a standard, a goal, or a set of requirements.
Quality is a measurable goal, not a vague sense of goodness. It is a continual effort to improve rather than a set degree of excellence. It is a result. We cannot posses quality. We can only practice it.