It has a long, prodigious, and well documented history of promoting health and quality of life. Awareness of disinfection by-products is also an issue with a long track record. The industry has been working more than 20 years to find strategies to reduce THM development without compromising microbial protection. The utility can best serve the consumer and community with good information that encourages good policy decisions. With this information, the community can determine what level of confidence rate-payers are willing to support beyond that afforded by current practice or regulation.
New information brings new challenges.
Our capability to deliver a consistently safe water had to reach a high level before we could even become aware of some of the more subtle water quality issues that we now address. Make it known that THM levels can be minimized by boiling water for 1 min or by using a home treatment device that is officially certified by NSF International as effective for THM removal. Make know the relevant data of the study in question. Make known the THM occurrence in your water supply. The bottom line is communication.