By Bob Allen Many times lately customers have called me to repair a faucet they've bought at a showroom or Home Center only to find out that the parts for these faucets are not stocked by our suppliers, nor by the Home Center or Showroom where they purchased it. Or that the place of purchase denies responsibility for warranty claims. Retail Showrooms lean more toward the high end decorative fixtures.
Many customers like to choose their faucets to match doorknobs cabinet pulls, etc.
This is where showrooms shine. Such is the case with A-Ball Plumbing Supply. We spend many hours with the end user so the plumber does not have to. The type of customer we have has very specific wants and many custom needs. This is especially true when the customer has 100 year old plumbing and wants to maintain the integrity of the style but have reliable fixtures.