Tightening up the culture change by analyzing what's happening, tuning measurements, doing more training and handholding as needed, etc. Bringing more functional groups on board, if the organization is large. The culture change must be checked on an ongoing basis. Potential negative cycles of mistrust or the old culture must be identified as quickly as possible and dealt with. Don't assume that the implementation is done when step 5 is completed.
Ongoing improvement requires ongoing commitment and ongoing work.
The TOC expert will be needed to point out and help remove roadblocks, and to provide encouragement that things are moving in the right direction. It could include periodic consultations or regular phone conversations. This can make it much easier, for several reasons, for new hires to be trained properly, and for refresher courses to be delivered. Inc. All other products mentioned are registered trademarks or trademarks of their respective companies. Inc. All rights reserved.