The key to life is communication. People cannot, not communicate. Many people think that because they have a mouth and because they know how to talk, they know how to communicate. In reality, this is not true. Good communication skills take practice and are typically not taught in our individualistic culture.
Good communication contains as much listening as it contains talking.
A good communicator understands the way a message is sent and the way it is received. An exceptional communicator understands all the things that can go wrong between the sending and the receiving. Understanding how communication works and practicing the art of communication gives anyone an edge in an increasingly global community. Studying human communication means studying the process mentioned above as well as studying how humans define themselves through communication. Communication defines our reality and our perceptions.