Process alters the correspondence between the meanings intended by the sender and those constructed by the receiver. Each new medium imposes special requirements on the ways messages are formulated. Governs the speed and convenience with which message transmission takes place. Influences the ways in which receivers reconstruct meaning from what is sent to them. Business calls during business hours.
Return calls promptly.
Identify yourself quickly. Voice mail Short voice mail message. Don t include too many menus. Fax Legal documents. Keep them short, if possible.