C-VAN drivers are unable to assist with unoperable electrical equipment. Battery operated equipment must be in good working condition. Passengers who are able to transfer to seats are encouraged to do so. All ambulatory passengers must be seated when the bus is in motion, and everyone is required to wear a seat belt. Mobility equipment must be in good working order, clean and free of noxious odors.
Personal hygiene is important for the health and safety of others.
Please be considerate of others. Secure packages under seat. Please be flexible when requesting a pick up time. C-VAN dispatchers cannot guarantee your trip will not be affected by traffic delays, weather conditions or unprepared riders. Please do not schedule your appointments too close together.