Server reports summarize the health of servers monitored by VitalAgent clients. We recommend installing IIS once the system is in production mode. VitalHelp chronicles each client's transaction history, providing a cleanly organized log of network, server and application problems. The group frame displays all active clients sorted by application, and color codes their current status. The active events log shows the status of current events, the number of times each problem has been seen and the ticket number assigned to each problem.
Quick diagnosis is available by double clicking on an event.
The VitalHelp console supplies a rich suite of test tools, including a packet-capture feature. Administrators can retrieve the client network configuration as well as run traceroutes and DNS queries. The supplied settings for alarm thresholds are very sensitive. Getting started Installing VitalSuite was a snap. We followed the documentation and encountered no major difficulties.