The Water and Sewer Department is dedicated to providing quality, reliable, customer-convenient water and sewer service that represents extraordinary value. This service includes supplying and distributing quality water and collecting and treating wastewater. The department's utility operations are supported by revenues from the sale of water and sewer services.
Revenues are partly dependent upon weather conditions which affect consumption and thus income.
Department activities include pumping and purifying water, maintaining the water distribution and wastewater collection systems, treating wastewater, managing facilities and planning for future needs, all with the most efficient and responsible use of financial resources. The Water Utility produces, treats and distributes approximately 20 billion gallons of water per year to its customers. Wichita water consumption rates are driven primarily by system growth as well as weather conditions. The Sewer Utility collects and treats approximately 14.5 billion gallons of wastewater per year from its customers. These rate increases are made necessary by debt service coverage restrictions in bond covenants.