The number of business plans needed no longer has an impact on the timing of plan development, a key capability as the company acquires more properties. Standard Web and client-server technologies simplify remote access and also make it easy for the IS staff at company headquarters to backup the updated central database each day. We can define different access rights for each user, making the system very secure. In fact, Falk notes, Home Properties is already planning to use the MetaSage platform to create 10 more applications. A significant number of the new applications will make use of the integrated 'master database' that MetaSage creates by accessing legacy systems.
Response time is incredible.
They've always been there when we've needed them, and we consider this a true partnership. Its great to work with a company that wants the best solution which may not necessarily be the path of least resistance. They are able to get the big picture in a short period of time. They can absorb how we currently do things, what our frustrations are and what the perfect solution would be. They then take their mix of theory and experience and create a practical solution that works for us and may be applicable across industries.