Norfolk Southern's Transportation department is directed by a vice president. Reporting to this vice president are two assistant vice presidents and three general managers who are responsible for Norfolk Southern's Eastern, Western and Northern regions. The general managers oversee all train and yard operations, for nine operating divisions.
Every division is led by a superintendent.
The Western Region consists of the Illinois, Lake, Kentucky, Tennessee and Alabama divisions. The Eastern Region consists of the Virginia, Piedmont, Pocahontas and Georgia divisions. The Northern Region consists of the Harrisburg, Pittsburgh, and Dearborn divisions. The Transportation department is responsible for safe and economical operations of trains and yards. It also oversees operation of all NS stations and terminals and strives to provide customers with the highest quality of rail transportation.