Good leaders also understand that the way we make the world a better place to live is through service of others. In business, we serve our customers. In a hospital, the staff serves the patients. In a university, the teachers and the administration serve the students. For that service to work long term, it must be mutually beneficial.
Good leaders seek out and create as many win-win relationships as possible.
Good leaders understand that for their team to make the greatest contribution, the members of the team must feel good about being part of the team and, most importantly, they must be self-fulfilled in their work. I'd like to share with you five principles of self-fulfillment that are important for good leaders to practice and teach. The first principle of self-fulfillment is trust. You cannot have a self-fulfilling relationship with any other human being unless that relationship is based on trust. You have to trust the people that you work for, the people you work with, and the people that work for you.