Each year you have the right to vote for the representatives who will serve on the cooperative's board of directors . The board of directors sets policies that determine how Wake Electric operates. Wake Electric's Service Rules and Regulations are a part of the Service Agreement between the cooperative and the Member. These rules and regulations list requirements for the cooperative to provide electric service and for you the member-consumer to receive electric service. We take pride in providing you with quality service.
Quality service is our most important product.
You have the right to electric service if you establish satisfactory credit and provide the cooperative with necessary and reasonable access to your property for your electric service and that of neighboring property. The cooperative will endeavor to fully explain all means of establishing credit. You have 25 days after the billing date shown on your electric bill to pay your electric bill. After 25 days, the bill will be considered past due and a late charge will be added to your account. The cooperative will notify you with the next month's bill that you have a past due account.