They want to converse with everybody. People can become quickly overwhelmed. Then, one of two things can happen. They either suffer from having to do an ever more onerous chore, or they stop replying to anyone but an inner core of associates. The key to changing information from being an unwanted overload to being a valuable resource is good information management practice.
Most expert practitioners believe that classification and ordering add value to an information base.
Simply by clustering information about similar topics, it is possible to see and reflect on threads of interpersonal communication from a higher perspective making it possible when required to rise above the confusion. As for the time problem, the good news is that like in many professional activities, lay people can learn to do the bulk of the work, very quickly. Most good practice is based on common sense and uses natural human skills, such as the ability to categorise and distinguish levels of generality. Suddenly information which was safely out of reach in places like libraries is available directly from the desktop. The drawback is that searches can either swamp users with much too much information, or completely miss what the user is looking for.