I'll come on to training shortly. But let me explain where I think we are going on the role of the Personal Adviser. The Connexions Service needs practitioners with a range of skills and expertise to fulfil a number of roles. We do not expect any one person to be a miracle worker, nor to have such a thin veneer of knowledge that young people soon catch them out. Some of you may have heard my nursing analogy.
Nurses belong to a single profession.
They have a common set of skills, but then go on to develop different types and levels of expertise attracting different levels of pay. Some are nursing auxiliaries, some become health visitors, others are trained to do minor surgery. Some work in hospitals, some in general practice. One particular role which resonates is that of triage nurse who assesses and arranges treatment in order of urgency. Let's not get too hung up on the specifics of this.