The catalogs average 96 pages with over 700 products in each edition. Lillian Vernon is well known for offering unique merchandise with exceptionally good values. In Fiscal 2000 the Company received more than 4.6 million orders. During that period there are 5,500 employees, with 1,400 representatives in the Telemarketing Department. Lillian Vernon was a pioneer in offering personalized merchandise by mail.
Personalized products allow our customers to make a personal statement at a reasonable cost.
Lillian Vernon's corporate headquarters is located in Rye, New York, a suburb of New York City. There are 13 Lillian Vernon outlet stores in Virginia, New York, South Carolina, and Delaware. The company also operates seasonal call centers in Las Vegas, Nevada and New Rochelle, New York. According to an Opinion Research Poll, more than 49 million American adults are familiar with the Lillian Vernon name. Lillian Vernon has become a household name, recognized as part of popular American culture and featured on numerous television programs including David Letterman, Conan O'Brien, Jeopardy, Northern Exposure, and Roseanne.