Constraints need to be understood, So the issue is that you only have two staff people and cannot spare anyone for this follow-up team. Perhaps rather than give up the follow-up plan, one of the other programs' representatives could agree to represent your group as well. If that's possible, you could meet with that person and explain your program's interests. Conflict deriving from these sources can generally be resolved with little difficulty, particularly if it is addressed as soon as it appears. It is important to understand the emotional responses that may be called forth in meetings, and to have some ideas about how to respond to them in a positive and supportive way.
People remain eminently human at work, and emotions do play a part in people's behavior.
Facilitators need effective ways to recognize emotionally-based conflict and to ensure that it can be managed. Most important, facilitators need to learn to resist their own emotional responses when participants have reacted emotionally, a reaction that may be expressed toward the facilitator, regardless of the real focus of the participants' frustration. The Construction Of The Human Brain Put simply, the human brain has three parts. The third part is the limbic system which lies between and connects the two brains, allowing us to move between one brain and the other. When people operate out of their dinosaur brain, they appear, and sometimes are irrational at least temporarily.