Where groups are not naturally appreciative, or where people are not specific about the qualities and talents they are appreciating, it is necessary for facilitators to do some structuring and enabling. The 'Success Store' provides a useful metaphor, especially if it captures people's imaginations. This is because symbols and imagery can capture qualities that are difficult to describe adequately in words alone. This is where appraisal exercises such as 'Gifts' can be particularly useful and powerful. Action Replays can be even more effective for highlighting and celebrating successes.
Replays tend to be most useful for celebrating a group success.
But replays can be directed in such a way that individual contributions to success are clearly highlighted and celebrated. You can track down details of the 'alternative' reviewing methods mentioned above via the search box on my home page or by searching the Tools for Change page. When trying out new reviewing exercises like 'Success Store', test the water with an abbreviated version. If the metaphor catches on, build on it - or encourage learners to do so. Keep an eye out for what's working well - and use it.