Aside from the generation gap in Internet use, the public s chief concern about e-government is security. The public s anxiety about e-government security, however, is not a concern about government it stems from a much broader perception of security problems on the Internet. While the business and nonprofit sector is not as concerned as the general public is about security, it is still a top concern. Government officials also express some concern about security, both as a threat to the security of people s personal information and as the chief impediment to developing e-government. Privacy is also a significant concern among the public but not at the same level as is security.
Government needs to recognize the challenge of the digital divide.