Online training and education can come in many forms and flavors. Some are simply electronic delivery of static material. Some provide material and limited instructor resources for questions or clarifications. We believe learning happens when we learn together, from each other.
Many classes have two instructors for rapid and personal response.
Pre-class surveys to allow instructors to tailor and design the class to fit that particular group of students' needs. Individual attention and coaching for each participant. Encouragement of high levels of interaction and knowledge sharing between students and instructors for learning community formation. Conference calls and chats to provide multi-modal interaction opportunities. Hands-on practice by having students form into teams and work with actual projects.