Make telephone contact for payment of past due accounts.
Index accounts in excess of their credit line and makes telephone contact for proper reductions.
Correspond with customer when telephone contact cannot be made. Demonstrated social skills. Monitor all accounts in excess of their credit limit and control them by cancellation and restricted card lists. Perform necessary research to locate customers who have moved, changed jobs, etc. Properly document all collections actively i.e. telephone numbers, promises, employment, real estate, bankruptcy, etc.