The relationship between the pet owner and the veterinarian is built on trust. Many pet owners will have multiple pets in their lifetime. Yet, there is always the unexpected illness or unavoidable death of a pet. Sooner or later we all must die. Many people do not know how to handle death in any form, either human or pet.
Humans bury humans because they have to, humans bury pets because they want to.
A person will, over a lifetime, own 3 or more pets. Therefore, success as a businessperson, the veterinarian must be aware and treat the after care of pet death much differently than they did 5-10 years ago. Modern society has provided traditional methods of handling the death of a human. Unlike the family doctor, the veterinarian and staff have been given the task of providing the methods of final disposition of after death care of a client's pet. How the after death care of one pet is treated by the clinic will affect future service of other pets the owner may have with that clinic.