Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies for automobiles, homes and other properties. They may examine records and reports and consult with claimants, accident witnesses, doctors and other relevant individuals. Insurance claims examiners review, examine, calculate and authorize payments for automobile, fire, life, disability, dental and other claims investigated by insurance adjusters. They may ensure claims are valid and settlements made according to company practices and procedures. Education, Training and Experience People in this occupation must have a high school diploma.
Most recent entrants have a community college diploma or an undergraduate university degree.
They must complete a bachelor's degree, college diploma or some education after high school or have several years' experience as a clerk in a claims department or other general insurance experience. Independent adjusters require a provincial licence issued by the superintendent of insurance in the province or territory of employment. People in this group may gain professional recognition as an associate of the Insurance Institute of Canada by completing educational programs from the Institute or its provincial counterparts. This rate is among the lowest for technical, paraprofessional and skilled occupations and for occupations in the business, finance and administration sectors. Over the next five years, this outlook is not expected to change, as the number of job openings is expected to be matched by the number of qualified job seekers.