It appears that no support beams have been destroyed, but the house cannot be secured by locking the front door. My partner and I consult. Great, there is insurance. Surprising how many times that is not the case. The family is new to the city and does not have friends with whom they can stay until the insurance can be worked out.
Mother is in a panic again.
Her purse with her money, credit cards and identification was in the living room. The children's mood duplicates, then triplicates, that of their mother. One child has glued her arms around my neck, the other child is hugging my leg. We advise the mother that the Red Cross will help out this weekend until the insurance agent comes through on Monday. The mother calms, and the kids loosen their grip.