Because libraries have long supported literacy programs by providing space and collections the public has come to associate this program with their public library. In eastern Kentucky, a thirty year old worker in jeopardy of losing his factory job because he could not read turned to his local public library. Not only did he learn to read but he retained his job throughout layoffs and can now proudly read stories to his daughters. Libraries provide vital medical information not only to health care professionals, but also to local consumers. An elderly couple was able to find information about a new surgical procedure, and locate a physician to perform the procedure, by using the University of Kentucky's Chandler Medical Center Library.
Libraries support small businesses in their local communities.
Libraries support individuals seeking employment by providing equipment, materials, and assistance. Libraries provide their users access to books on writing resumes and study guides for various civil service and federal job placement tests that prepare them for new jobs and promotional opportunities. A citizen in south central Kentucky was able to fill out a job application form using a typewriter at his local public library. While the examples mentioned above are exemplary, unfortunately they do not represent the situation throughout the commonwealth. Despite the best efforts of all concerned, many libraries of all types still have unmet needs.