Such an expanded role is essential in a world that is out of balance, which most of us suspect intuitively without knowing what to do about it. Provides an organized way to broaden employee understanding of the enterprise, brainstorm performance indicators and develop a proactive plan. Contains practical tools for insuring a two-way dialogue and placing employee responsibility on achieving objectives. This process frees employees for self-management and control, thus unleashing the potential of individuals and the business as a whole. Airborne Hydraulics couldn't carry out their drastic transformation process until they stopped to learn communication skills.
Nothing works unless such glue is present.
The power of communication skills to enable people's personal transformation is highlighted, along with other critical skills, such as giving and accepting feedback. Getting here, however, usually means many lessons about how authority conflicts affect our relationships. This little talked-about subject is basic to personal growth and central to opening up communication channels in the workplace. We must deal with power issues and control if we are to free people and organizations to achieve their potential. Can be used either outside or inside the workplace.