The supportive processes can be clustered on the bottom one-half of the sheet. The answers to these questions reveal that there are several processes at work to generate what you produce. Some of them are linked to each other. Return to the Quality Library. Go to the top of the page.
Inputs come from internal as well as external sources.
The answer to this question builds knowledge of the needs, skills, materials or goods that regularly enter your system and which form the beginning point for your work. Return to the Quality Library. Go to the top of the page. List suppliers of patients, goods, manpower. Sometimes the same person or department can be a supplier as well as a customer of the process.