Linda says that you hire for attitude and train for skill. The attitude usually allows a person to learn at a faster rate. Jim from LLU says that it also may be helpful to look at females. Jon Nash notes that it is hard to find time to train it is easier to do it yourself. Linda continues that it is good to treat employees like family and make them feel like they are apart of the action and have a piece of the company.
Good leadership is really the key to keeping the employees.
At the top is breakthrough planning, quality teams, daily management all controlled with Continuous Quality Management. These are responsible for moral. It helps to focus on systems. How to improve the systems and illuminate problems. We are now learning that we need to listen to those who are sticking out their necks.