Successful mediation avoids a time consuming investigation and achieves a prompt resolution of the charge. The majority of mediations are completed in one session, which usually lasts for one to five hours. Mediation is fair. Mediators are neutral third parties who have no interest in the outcome. Their role is to help the parties resolve the charge.
Mediation is a confidential process.
The sessions are not tape-recorded or transcribed. Notes taken during the mediation are discarded. Mediation avoids lengthy and unnecessary litigation.