Despite many difficulties, complete all deliveries and installations on schedule. District Manager, Field Engineering. Took over district with high turnover, low morale, and a poor reputation for customer service. Reduced response time from six hours to two hours. Completed all installations on time.
Maintained customers satisfaction during extremely low downtimes.
Maintained and serviced on-board aircraft computer systems. Supervised five-man team. Advised graduate student in analysis if incomplete factorial experiments on factors affecting the forcing of flower bulbs. Assisted graduate student in the utilization and interpretation of regression equations of stream flow. Designed experiment, appropriate test and sample size for comparing methods of moisture content determination in seeds.