Includes those research and analytical methods most frequently applied in governmental decision-making. A practical introduction to database management programs. Considers issues relating to effective computer management, including computer ethics, security, needs assessment and training. Prior working knowledge of personal computer operating systems, word processing, and spreadsheet programs is needed. An examination of innovative management processes and procedures in local, state or national governmental agencies.
Emphasis is on initiatives that result in cost savings or enhance accountability and services.
Topics vary by semester. An introduction to the application of total quality management in government. Considers personnel recruitment, examination and promotion procedures in light of collective bargaining, affirmative action, and employee productivity and performance evaluation. Introduces students to concepts, principles and procedures of governmental accounting. Links budgeting to program management, accounting, financial reporting and auditing.