So I am placing the risk on myself. If you plant your flower in mounded soil in your garden according to your gardening instructions and it dies before the second anniversary of your purchase, simply send the dead root back for a new flower, or a refund, whichever you like. Include a copy of your sales receipt with the order number and date. It's that simple. You will notice that many nurseries will not ship to certain states.
Plants are alive.
Many of our state borders do check plant material, and quarantine the plant for two or even three weeks. When this happens, if the flower is shipped in a pot with dirt, the likelihood that you will receive an unhealthy flower increases depending on the state in which you are located. The Magic Flower ships bare root much like a dutch bulb, or carrot. I use a zip lock bag so that should the root require inspection, the inspectors can see through the bag without opening it. This makes shipment very successful even if the shipment should accidentally get lost at the border inspection facility.