The Bureau also houses all supplies used by the Department such as departmental manuals, bullet-proof vests, and office supplies. The Bureau has a printing room which provides all printing for the Police Department as well as the Montgomery Zoo, Parks and Recreations Department, City Warehouse, Montgomery Fire Department, City Hall and the Municipal Court. Communications Communications is responsible for answering all 911 calls and non-emergency calls for police service, and for the dispatching of all police calls. Communications is divided into three shifts which allows for 24 hour a day staffing. Communications Operators and Dispatchers use state of the art Aegis Computer Aided Dispatch software and mapping to track calls and police units.
Records also handles vehicle impounds.
Word Processing Word Processing is responsible for the transcription of statements, memorandums, investigative reports, and other narrative documents of the Police Department. The Radio Shop is responsible for the installation and maintenance of all the radio equipment used by the Police Department, Fire Department and other city departments which require two-way radios. The staff of Computer Services is responsible for the training of users and implementation of computer systems within the department. They also evaluate new products and do long range planning for the computer needs of the department.