Your Claim Filing Requirements Know your contractual obligations, including where to file claims, claim filing deadlines and your fee schedule. File claims to the correct claims filing address.
File claims with carriers in a timely manner.
File claims using a method that will document when the claim was received by the carrier. Keep records of your phone conversations and all written correspondence with each carrier regarding the status of a claim. Update your accounts receivables as soon as claim payments are received. If there is a genuine need to send a duplicate bill to a carrier, mark it clearly as a duplicate. A copy of the HCFA 1500 or UB-92 claim form submitted to the company for each patient and date of service.