Sixty percent think it's about the same. When asked their biggest concern, the leading issue was the speed of mail delivery, mentioned by just over a third. The cost of stamps was mentioned by about one in 10, as was counter service. Forty percent said they had no concerns. Despite competition from companies such as Federal Express and UPS, almost two-thirds said they use the post office to send packages.
Postal officials say business users are more likely than other people to use the competing services.
That track record is no small accomplishment for an operation that handles 41 percent of the world's mail volume, more than 650 million pieces of mail every day, officials say. If there's any area the Postal Service, with its 800,000 employees, acknowledges needing work, it's in labor relations. But the final product is generally appreciated. Just to try it, I started a Howard Family list. For those of you who are unfamiliar with lists, it is a group of people that can send their messages to one central email address and it goes out to all those that subscribe to the list.