The appeals process is intended to address individual concerns related to job evaluation results. I would like to answer several sample questions in order to help reduce some confusion and misunderstanding about the JEF project. I am reasonably familiar with Tom's workload. He spends most of his day sorting mail and routing phone calls. Why is his job a grade 75 while our receptionist, who does similar tasks, has a job grade of 73.
Job design varies widely across the university system.
Tom may perform many routine tasks, but he may also be responsible for other higher level tasks for the department, such as purchasing functions, maintaining the budget, and processing travel. The university must be able to hire and compensate employees for all the tasks their job requires. Some smaller departments or organizations design jobs which have multiple tasks that require a diverse level of skills to perform the job. The resulting grade for that job may be higher than for a job that only requires the lower level tasks. Sally always goes out of her way to help others when their workload is overwhelming.