The system can even be configured to ask different questions depending on the previous answers, to apply certain data entry rules, or to make real-time queries to the customer s database. The result is data that is as accurate as is humanly possible, but at a significantly lower cost. The completed record is then routed without delay to the right system or department for action. TalkForms is just as useful for your staff. Home health care workers can enter their progress notes right from their clients homes.
Insurance investigators can enter claims reports from the field.
Sales staff could enter contact information directly into a contact management system. The range of applications is limitless. More data quality with less effort Keep in mind that the data collected by TalkForms will be of higher quality. First, users will be more likely to complete the form because the process is faster and more convenient. And because phones are everywhere, users will enter data when it s fresh in their minds.