Since 1992, the Superintendent has given institutions the opportunity to provide feedback with respect to the examination process and the conduct of the examination in a post-examination questionnaire.
Maine is one of the few states that has such a process.
Although informal, the Bureau of Banking has also employed a process for resolving disputes relating to examination findings, conclusions, and recommendations. The purpose of this bulletin is to formalize the process and communicate that process to the industry. The request may be made orally or in writing before, or shortly after, the conclusion of the examination. The Deputy's review will consist of a review of examination workpapers and other documentation, review of procedures and application of examination policies, discussions with the EIC, and discussions with senior management. The Deputy Superintendent and the EIC will meet with senior management to convey the results of his review.