Prices, setup fees and discounts may vary. Also, make sure you tell them whether you have a Windows operating system or a Mac operating system . . . Technical Support Make sure that the ISP has technical support available at no additional cost. Also, make sure that the support will be available when you need it. If you want to develop your own home page find out if there is an additional charge for server space and downloading.
Email Addresses Find out how many email addresses the monthly fee covers.
Local Access You should not have to pay to connect with the ISP so make sure the number you will call is a local one. If the ISP does not have a local number, you may want to choose another. If you prefer one over the other be sure to choose an ISP that uses the one you like. Make sure to ask how many users the ISP has per modem.