Passes, tickets and vouchers must be returned for refunds. Travelers are responsible for ensuring that they have all necessary visas and appropriate travel documents prior to their departure from North America. Trip cancellation insurance is strongly recommended.
Most trains offer a choice of smoking or non-smoking accommodations.
If a product is ordered at short notice, REG will charge an additional fee for overnight delivery service. Responsibility and Liability REG acts only as a booking agent. Citizens of United Kingdom are not eligible to purchase BritRail Passes. The railway official will enter the first and last date of validity on the pass. This must be done before boarding a train, bus.