This course provides extensions to basic statistical inference with an emphasis on using the techniques for business decision making. Typical topics covered include analysis of variance, simple and multiple linear regression, forecasting, and nonparametric statistics. Established computer software is used, when appropriate, to assist in the learning process. Quantitative techniques useful in analyzing and solving problems, encountered in production and operations management. Quantitative techniques useful in resources management, production planning, scheduling transportation, location analysis, project management budgeting, staffing, and other areas will be examined.
Emphasis is on modeling problems and interpreting computer generated solutions.
This course will introduce the basic tools of quallity and the quality planning tools widely used by organizations in the U.S. and around the world. Emphasis will be placed on understanding how the tools are implemented to aid in quality improvement. Examples of successful and unsuccessful applications will b epresented. This course focuses on planning, assuring, controlling, and managing the quality efforts within a manufacturing or service organization. The critical elements of implementing a successful quality management program are discussed.