Modems A modem is a device used to connect two computers by allowing them to communicate with each other over a telephone line. Purchasing a modem involves several choices. There are additional features available with your modem, which vary with the price. Your modem may not function as quickly as the packaging advertises.
Phone lines vary in quality depending on factors such as age and electrical interference.
This will also affect connection speed If you feel that neither of these reasons is responsible for a slow connection, you can contact the Help Centre at 737-4595. They will attempt to diagnose the problem.