Shipowners merge and create larger and more efficient units, the way of doing business is changing towards more outsourcing, ICT technology is on its way into all aspects of shipping, and safety and environmental concern is entering the boardroom agenda. The old way of doing class business is due to change. DNV is itself implementing changes to reflect what is happening in the market. The recently signed Frame Agreement with Teekay Shipping is one of several proofs that we are on the right track. The agreement is not only about the core business such as classification and safety management, but includes consultancy services, fuel testing, emergency response service and training of Teekay staff.
Marketing is about developing and offering new and different value propositions to our customers.
We believe that the totality of DNV expertise and knowledge, available worldwide through maritime service centres and the Nauticus on board service concept, will be a central part of these value propositions. DNV is currently growing in the market, but not at the expense of quality and customer satisfaction. We are proud of having the lowest Port State Detention rate worldwide, and of being selected as Best Class Society in Asia. Copyright 2000 Det Norske Veritas .