In general, contact the Operations Center for information about restrictions or necessary permits. The City ordinance prohibits connecting drain spouts or drain pumps to your sanitary sewer building lines. Unpolluted waters should be routed to stonn drainage systems. Misdemeanor charges and monthly surcharges are enforcement actions which are available to the Department. Water customers should contact the water department for advice on the best way to fill home swimming pools.
Most customers fill their pools from their existing water meter.
Due to the chlorine and chemicals used, pool water is contaminated and must be disposed through the City's sanitary sewer system for treatment and discharge. Sewage charges are applied to all pool applications unless you qualify for an exemption. Qualifications for exemptions are determined by the Water Department Director. First, do not run any water into your fixtures and call the Water and Sewer Department's Operations Center or the emergency response number. It could be a problem with a City sewer line.