To find out solution of your problem, please read FAQ first. Question Program does not work at all, please advise. Answer Please uprgade modem driver. Answer Please uprgade modem driver. Active Phone Server are because of driver.
Program uses modem driver to access modem's voice features.
So, in order to get above programs working, you should upgrade modem driver. There is a bug in modem driver. Also very often modem sends a noise instead of voice data. They promised to fix bugs, but still there are no upgrades available.