Heavy goods vehicles are carried on special wagons with a separate passenger coach for the drivers. Terminals and shuttles are well-equipped for disabled passengers. Passenger Terminal buildings contain duty-free shops, restaurants, bureaux de change and other amenities. The journey through the tunnel takes approximately 35 minutes from platform to platform and about one hour from motorway to motorway. Services run every day of the year.
Motorists pass through customs and immigration before they board, with no further checks on arrival.
Fares are charged according to length of stay and time of year. There are also many promotional deals available, especially outside the peak holiday seasons. Tickets may be purchased in advance from travel agents, or from Eurotunnel Customer Services in France or the UK with a credit card. Eurolines runs a daily coach service from London to Brussels, with an onward connection to Luxembourg by train.