This paper describes how usability testing was used to validate design recommendations. The results show a need for navigational aids that are related to the particular website and located beneath the browser buttons. Laurie Kantner and Stephanie Rosenbaum. This paper describes the strengths and weaknesses of two usability assessment methods frequently applied to web sites. The discussion not only compares the two methods, but also discusses how an effective usability process can combine them, applying the methods at different times during site development.
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This site is a collection of links about human factors, user interface issues, and usable design specific to the web. User and Task Analysis for Interface Design . JoAnn T. Hackos and Janice C. Redish. Task analysis is an important aspect of user interface design, insuring that the end product is usable and practical. Written by task analysis experts, this book is the first book that provides full-length coverage of task analysis, and discusses the methodologies behind it.