I was lost. Between 1945 and 1994, television moved into 97 percent of all homes. It converts our major corporations into vehicles for social progress, because they fulfill our individual wants for security and material well-being, while satisfying society's need for ever greater national wealth. Otherwise, it's hard to say what management actually is and what it does. It is certainly not a precise set of skills, a body of knowledge, or a bundle of business techniques that apply to all companies.
Management is what management does.
It consists of prevailing practices, attitudes, and approaches that business leaders take toward their needs. In this sense, it is always self-serving. These words triggered many fitful nights, weeks, and months. I was lost. Back in 1995, I could not answer the challenges Samuelson had thrust at me, and I could not answer the questions his book raised.