You can add fields of almost any type, and using the Arrange Fields option, you can determine on which screen and where on the screen new fields display. Various tools will sort, group, and find the information you need. You can conduct multifield searches of accounts, contacts, deals, and tasks, though you can't search through notes or history fields as you can with GoldMine. The powerful Profile feature lets you save and reuse filters and place new records in profiles automatically based on criteria. This can be used throughout the service, even for impromptu e-mail distributions.
Roles determine whether users can create, edit, delete, or view within a particular feature.
And Territories limit access based on the territory to which an account belongs. But you can't overlay multiple calendars, nor can you search for other users' free time. You can assign tasks to other members of your team and track assigned tasks separately. The powerful Radar tool provides a dynamic view of deals in the pipeline. Resembling a radar screen, it indicates each deal's dollar value, probability of closing, and current sales stage.