Consider developing competency tests for training that incorporate training and monitoring of knowledge into one process. Assign personnel to be responsible for reading incoming information, such as Medicare bulletins, and updating the other staff as well as physicians. Determine how the updates will occur in a memo, meeting, or informal discussion, for example. Enforce disciplinary standards. Employees and physicians must understand that compliance is serious.
Noncompliance can affect both the individual and the practice.
The practice s viability depends on team effort to ensure compliance with laws, rules, and regulations. Clearly detail actions that will be taken in cases of noncompliance, and enforce them, if necessary. The loss of gainful employment from the practice should be included as a final disciplinary action. Communication is the key to the success of a compliance program. Identifying compliance issues should be seen in the context of ensuring high-quality patient care and billing appropriately for services provided.