And if just one of our members votes against admitting a new person, that person doesn't get in. The vote has to be 100 percent positive. A new member must be receptive to the organization's objectives. Simply put, the members of a 20 Group are all in it to help each other. But a member must be willing to throw open his financial books to other members and share every detail of his or her business, even down to how many shop towels they buy.
Members periodically visit a fellow member's shop and examine every detail of that business.
Then they make recommendations as to how that business can improve. And they follow up on their recommendations to be sure they get implemented. They know exactly how each other is doing. And they're in constant communication. Members really are helpful to each other, he believes.