Loose talk may act as a guide, as target feedback is to a guided missile. The target in this case is the thinking and feeling of people. However, it is important to remember and take into consideration that the people of the community are also in process of changing as they are exposed to different ideas and opinions. Two-way contacts are most productive for change. When an individual's thoughts and feelings are verbalized to make sense to himself, he desires to get the same across to his listeners.
Opinions have a way of getting into the process.
Hear them out. A study committee member is a source of the desired information. A citizen may want to present new information he or she considers reliable to the committee. If he is heard when he contacts the study committee, his dignity is respected. Both citizens and committee members increase their understanding of the issue through this process of interaction.