With access to accurate service information, repairs and assembly can be handled more efficiently. This reduces warranty costs and speeds up time to market, giving you a competitive edge. EDS Technical Documentation Services encompass a full spectrum of capabilities, including defining, creating, producing, managing, and distributing service information. Plus, our breadth of experience gives us the insight to recommend ways to correct specific problems, which can result in sizeable savings for your company. And by being able to correct problems more quickly, you can significantly improve customer service.
Every organization has unique needs.
We implement the solution architecture that best meets your requirements. We integrate the technology solutions using your current systems and repeatable processes. You get a custom-tailored solution with guaranteed results. A large U.S. automobile manufacturer faced a part-recall situation that affected more than 100,000 vehicles across multiple lines. The recalled part previously had not been serviceable, because a procedure was not available for removal of that specific part.