Every successful negotiation proceeds along a predictable path with a specific structure.
Learn how to be a masterful architect of that structure and how to recognize the indications which can knock you off course. Experienced negotiators and mediators have tricks and techniques they employ to move the process to an efficient and satisfying outcome. Learn about the most up to date literature in the field being produced at Massachusetts Institute of Technology, Harvard and Stanford programs for conflict resolution and negotiation. Come away from the evening with confidence in your enhanced skills and greater ability both to protect your client and yourself. Dispute Resolution Specialist Susan Davidson has over 20 years experience as a mediator and organizational facilitator.