Before a supervisor becomes committed he must be convicted. This should be done through policy deployment which is a process through which goals and the action plans to achieve them are in support of, and consistent with the top-level corporate mission, strategic guidelines and objectives. The last and final element that I will talk about is recognition. Recognition should be provided for both suggestions and achievement, for teams and individuals. Employees strive to get recognition for themselves and their teams'.
Recognition can come in many different ways, places, and times.
Award Banquets Detecting and recognizing contributions takes effort on the part of supervisors, but the paybacks are great for these actions. As people are recognized there can be huge changes in self-esteem, productivity, quality and the amount of effort exerted to the task at hand. Recognition is greatest when it is immediately following an action an employee has performed. In conclusion you can see that these elements are key in ensuring the success of TQM within an organization and that the supervisor is a huge part in developing these elements in the workplace. Without these five elements the business entity will not be financially successful.