Universities and colleges will also make offers in different ways. Some places will make you an offer over the phone and others will say that they will consider your case and write to you. Make sure you understand which system each institution operates and take a note of this. You MUST be truthful about your exam results as universities and colleges will check them. If a student makes a false claim about their results, this is fraud and they will be disqualified from making an application in Clearing.
Phone lines tend to be incredibly busy.
Most universities and colleges will have a web site and an email address through which you can send your details and you might find it less frustrating to do this. You will probably need to send a doctor's note or a letter from the school to confirm your situation. When you receive offers from universities and colleges, take time to consider them carefully. When you have decided which offer you would like to accept, you need to make a formal application to that university or college. You should NOT send your CEF to a university or college without contacting them first.