Their conflicting positions will aggravate those perceptions. The business world is a complex interconnected network. A dispute between two parties will have a ripple effect on communications, productivity and other aspects of these network relationships. In many cases , people have concerns or objections about using mediation despite its benefits. It is important to clarify, understand and deal with these in a direct and meaningful way.
Mediation requires communication and negotiation between disputing parties.
That's what mediation is for. A mediator's primary responsibility is to help parties overcome or deal with hostility. The mediator does that by helping parties resolve conflict and by structuring the negotiation to permit constructive communications and problem solving in cases where conflict would otherwise prevent it. Despite the best of intentions, conflicts will escalate. The effect of a power difference in a conflict situation is largely a matter of how people perceive and respond to it.