Contrasts e-commerce with traditional commerce and discusses how companies use the former to create new products and services and improve many other standard business activities. Discusses processes for returning electronically purchased merchandise. Project management terms, concepts, techniques, and tools ensuring that the various aspects of a project are organized and managed properly. Integration, scope, time, cost, quality, human resources, communication, risk, and procurement management. The beginning and the end of a project and the relationships among the major milestones and work products in the different phases.
Group work is required.
This simulation project tailors and applies principles and techniques learned in the first course to a specific type of project throughout its life cycle. Participants plan, organize, staff, manage, and produce each of the phases of key work products. They also learn how to use project management software. Group work is required. Copyright 2000 Northwestern University School of Continuing Studies 339 East Chicago Ave.