All clients are required to purchase an appropriate account level. If you use more hours than are included in your account level in any one month, you will be asked to pay the difference in price between accounts to upgrade to the appropriate account level for that month. Failure to pay the difference in price between accounts will result in equivalent time value removed from the end of the account. Clients who demonstrate a pattern of increased usage will be asked to purchase an account appropriate to their usage level upon renewal. All user accounts are subject to our Acceptable Use Policy 12.
Online time is counted from the time of authentication to the time of disconnection.
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