The TOD Program is a good candidate for SEA measures because it has well established goals and objectives - a cornerstone for effective SEAs. It also has some measurement activity under way. Thus far, the program s performance measures have been centered on making estimates about the effectiveness of projects that will be completed in future years. As the program matures, managers will need enhanced SEAs to document and evaluate the extent to which the program's mission, goals and objectives are accomplished. It will be important to document and promote not only the program's potential benefits, but how fully these benefits materialize after projects are completed.
Recommendations Continue to develop a clear and cohesive measurement framework.
Simplify the measurement process by focusing on TOD's most important objectives and prioritizing effectiveness measures. Update data used to measure performance, including critical base-line data on completed projects, and define the method, frequency and reliability of data collection. The entire report is available in .pdf format. For information on Access.