The Creative Play Center is a free, supervised child-care facility for the siblings of patients and for the children of volunteers, up to age 8. The Bear Phone , located in the 2nd floor Day Surgery waiting area, is a service provided by The Children's Hospital. Free long-distance calls up to 5 minutes long can be placed to anywhere in the continental U.S. from the Bear Phone. 7 p.m. Parents can inform their family members in other parts the country about the status of their child without worrying about long-distance phone bills. For local calls , a free phone is located in the main lobby next to the Information Booth.
Pay phones are available near the elevators adjacent to the main lobby.
Translators Spanish-English translators for hospital translation are available during business hours. Translators for other languages may be provided with advance notice. Financial Aid Emergency financial assistance is available through the Association of Volunteers to help families for the short term. These funds are very limited, therefore, restrictions must be placed on the distribution of this assistance. For longer term financial assistance, please contact the appropriate Medicare or Medicaid agency.