Your first major step to take to develop the communications skill is to realize that the most important tool we have to work with is words. When we get past basic food clothing and shelter good words can be the most important thing in our lives. It seems that we never get enough of them.
People find it a lot easier to be critical of one another.
They find it easier to bring out a persons faults than to bring out their good points. This becomes such an ingrained habit that many people find fault with themselves. Instead of thinking of all of their great skills, good qualities and good habits they find it easier to be critical of themselves. They never give themselves a pat on the back. They never think of all of the good things that are happening in their lives.