No more stacks of paper everywhere. There' s often no second chance to make a First impression - optimize your telephone moments. Utilize them everywhere. Be sincere and honest on the phone. Good ethics create lasting customers.
People are tired of the same old sales lines.
Be direct and helpful. If you bill your time by the hour, be sure to setup minimums. Think of each software package as an office employee. Don't ignore your software documentation. Those who actually read it make less costly mistakes and learn to automate their offices faster.