For example, ISC performs the base service or coordination out of allocated costs, with direct charges for the product itself. Example services User guides for standard campus products. Here, ISC provides the base documentation. Schools, units, or individuals pay the costs of customization and distribution. The Guide to Elm at Penn and the PennNet Passport fall into this category Bring training to Penn for local support providers ISC coordinates and maintains relationships with external training vendors.
Local units pay for the training itself.
Highlighted Principles Support local providers Leverage existing resources Services and activities with significant local provider support components. Finally, we wish to make the point that the approaches identified were selected to keep the discussion focused on services for local providers. This said, we also realize that there are a number of campus wide efforts which have a significant impact on local support providers but which are considerably broader in scope. Site licensing, for example, falls into this category. In keeping with the 'link accountability and responsibility' principle, we have listed a number of areas which need to maintain strong established links with the community of local support providers.