The major conclusion that can be drawn from this study is that this method is a useful and insightful way to monitor user experience. Roberts-Witt, Sarah L. Practical Taxonomies . This article provides advice for building a knowledge classification system that categorizes all the information the organization chooses to track in a logical manner so that it can be reliably accessed by anyone in the organization. Robertson, George and et al. Using Spatial Memory for Document Management .
Registration is required.
Critical Reviews of Corporate Websites, WebBusiness . Each month, the author takes on a commercial web site that isn't up to par and gives his suggestions for improvement. Rosenfeld, Louis and Peter Morville. Information Architecture for the World Wide Web . This book introduces the user to the emerging field of information architecture.