Users at Newcastle do not have this luxury but have an array of different interfaces, workstations and various passwords required for different databases. The WWW pages of the UIUC were much more developed with greater content than Newcastle The catalogues posed considerable differences, the UIUC user had to jump around from a fairly difficult automated catalogue and card catalogue while Newcastle users had access to a relatively easy WWW GEAC catalogue. However, in terms of coverage the UIUC catalogue gave users access to statewide holdings. When a Newcastle user wished to access other local catalogues, they have to search each catalogue individually. Services It is impossible to discuss all aspects of library services in this paper, therefore, I have highlighted below some of the main commonalties and differences in services.
Faculty has to pay for overdue books.
UK users see the availability of seating in libraries as a high priority. It was interesting to see the use of the smartcard facility, which has been introduced at some UK universities but not at Newcastle. New ways of document delivery was an issue for both libraries which were looking at alternative ways and suppliers of document delivery and particularly interesting to see that UIUC were considering using the British Library Document Supply Centre. Users in the UK expect to pay for their inter-library loans and there is a limit to the number, which they may have without incurring an additional fee. US users had greater expectations in the length of the library's opening hours.