But speed measurements aren't enough, Ruddy says. Our carrier site was two to three clicks down. Ruddy recommends a balanced approach to Web site design. As useful as today's Web site performance monitoring tools are, there's room for improvement. Web sites are looking for more detailed diagnostic information to isolate problems as well as automated tools for fixing them.
Nobody has that capability yet.
Gassman says the most promising approach is the use of agents in browsers and Web applications that automatically measure performance from the user perspective. These agents would integrate with network management platforms and policy engines that can fix problems once they are detected. Feedback Tell us your thoughts on this article or the issues raised in it. When you click Submit, you'll be taken back to this article. Links to additional resources .