TLKMuck's Administration is made up of four persons, all doing separate jobs and functions. He is a valuable source of information on African animals. Some of the help staff members and Wizards talk not only english but also another language. So if really needed, we can talk in English, French, German and Spanish. On the MUCK, feel free to chat, page or MUCKmail any, or all, of the above people.
Most players are usually willing to help newbies.
OOCC is strictly OOC, no roleplaying is intended to take part there - for the simple reason that OOCC complex is not part of the jungle. Another useful resource is the 'news' section. You can consult this very FAQ, and other bulletings, mostly from the Wizard staff.