Quality of life issues, such as hours of work, family time, manageable workloads, control over one's career and some sense of job security, will become the main management issues of the 21st century. If good people feel they owe their employer nothing they will go elsewhere. There must a willingness to listen to all business partners and employees as well as shareholders. Blue Circle, for example, listened to its workers when it agreed to a reduction in wages rather than staff numbers. This must be communicated plainly.
Fathers expect to see their children awake.
There is nothing new in this approach - it is just one that has not truly been a matter of corporate policy for decades. He is the founding President of the British Academy of Management and currently chairs their Fellowship Committee. He has been a temporary Adviser to two UN bodies, the World Health Organisation and the International Labour Organisation. PricewaterhouseCoopers refers to the individual member firms of the worldwide PricewaterhouseCoopers organisation.