Legacy software will be supported at the discretion of facilities staff. Instructors must provide contact and technical trouble-shooting information. Software must not write to the file server. Software must not conflict with scheduled client maintenance. Software that meets these requirements becomes instructional supported software and has high priority in cases of trouble-shooting and allocation of staff resources.
Instructors are responsible for testing the software prior to the first scheduled class.
See the timeline requirements below. Existing supported software may become de-supported if it becomes incompatible, as hardware or system upgrades occur. Instructors will be notified in these instances. If the software does not meet the requirements outlined for supported instructional software it becomes non-supported instructional software. Instructional software which falls under this category does not receive technical support from facility staff.