They are the repository of much of the knowledge and skill base that makes the firm competitive. No company can be successful with a detached and unmotivated work force. The strategic benefits include greater employee loyalty and commitment to business goals, a way to drive cultural and behavioral change, a stronger corporate image for key stakeholders, better access to labor markets and improved customer relationships. When employees don't have the information they'd need to help protect the company's proprietary information, the company loses one of the best front-line defenses of information security. And this is just one area of business management, not including other areas such as productivity, morale, customer service, turnover, etc.
Friction decreases productivity in all areas.
Other studies have linked even higher percentages of absenteeism, turnover or decreased productivity to poor managerial skills and miscommunications between employees or employees and their supervisors. This information provides food for thought rather than counsel specifically designed to meet the needs of your organization or situation. Please use it mindfully. The most effective leadership and communication plans are those that have been tailored to meet your unique needs, so don't hesitate to get individualized assistance from a qualified adviser. The sources above are shared in good faith and assumed to be valid, though Ivy Sea cannot guarantee the accuracy of reporting from the non-ivy Sea sources referenced.