To further ensure the quality of our service delivery and to increase your confidence. Our help desk management system will issue regular reports comparing actual service levels to those agreed on prior to implementation.
Multilingual support is available in English, French, German and Spanish through the U.K. help desk.
Depending on your needs, we can assist in the coordination of all required resources, including advising on the procurement of hardware and software necessary to operate our solutions. Our project managers will be available to support you through all phases of the project, including assessment, start-up, and implementation. We also offer several types of service documentation, including policies and procedures manuals.