Its purpose is to assure that the contractor's total performance is in accordance with the terms and conditions of the contractual agreement. A. Contractor Compliance. The department or office for which a contract has been created or PO awarded has the primary responsibility for monitoring and ensuring the contractor's compliance with the terms and conditions of the award. It is essential, especially in a service contract, that the department personnel involved in the project be thoroughly familiar with the contract. Personal discussions with contractors concerning minor problems with performance usually are sufficient to achieve compliance.
Formal complaints are essential to the procurement file when default action is contemplated.
C. Default Actions. The affected office or department should address its concerns to the contracting officer who, if circumstances so warrant, will initiate default proceedings in accordance with state regulations. After reviewing such considerations, default action should proceed when it is determined to be in the best interest of the university. D. Invoice Processing. It usually stipulates that payment will be made only after satisfactory completion of all work and after receipt of an invoice prepared in a format acceptable to the university.