Then, they can work with the staff to make improvements. Don't take out your frustrations on the desk clerk, wait person, or housekeeper. Take your complaint to the top. Of course, tip others at the time of service. Do call your hotel for reservations.
Most hotels have a toll-free information and reservation number.
The listing is alphabetical. This is the big downtown hotel, with a restaurant, bar and indoor pool. Some of the nicest meeting and convention facilities in Columbia. But good for families on vacation too. Parking in adjoining municipal parking garage.