Recommendation E The Office of Administrative and Personnel Management should establish a procedure to ensure that GM employees are changed to the GS pay plan when they are promoted. The Office of Administrative and Personnel Management should review all GM employees to determine whether any should be changed to GS status. If the Commissioners have no objection, the Office of the Comptroller should pay them bi-weekly through PTL, and make a manual adjustment every quarter. According to the Comptroller's Office, it processes about 40 salary garnishments each pay period, related to debt and tax collection, delinquent child support payments, and other court ordered levies. Currently, garnishments are handled by all technicians in the Payroll Section.
Garnishments can be fairly complex, since each state has different procedures.
Also, they involve sensitive information, and require coordination with the Office of the General Counsel, which receives the writ of garnishment. For these reasons, having one senior payroll technician handle all garnishments makes sense. The Comptroller's Office should consider assigning all garnishments to one senior payroll technician. These changes including health and life insurance updates, tax withholdings, and bond allotments. According to the Payroll Section, many employees call to complain that these changes are not timely.