Dispatchers often find themselves having to repeat or confirm information. And while a dispatcher and field unit clarify the difference between Senate Street and Synott Street, all other communications are placed on hold. Using wireless data eliminates this confusion by placing directions or, better yet, an interactive map right in front of the driver. And, since data can be encrypted, all communications are secure. Everyone can access information on demand, be it medical records, DMV reports, warrant information or routing instructions.
Officers can be proactive, checking vehicles or suspicious persons without burdening a dispatcher.
Wireless data solutions also eliminate the need for manual reporting. Public safety users have unique needs that must be addressed in their communication products. Primary among them are ruggedness, reliability and quality. In the mobile policing environment, products must be able to continue working in extreme environments that include high levels of vibration and shock, wide temperature ranges, varying humidity, electromagnetic interference and voltage and current transients. Emergency workers need to be confident that their equipment will continue to support them in all situations.