Firms must maintain high levels of client satisfaction, adhere to practice composition guidelines, submit to recertification and follow a progressive code of ethics to maintain their memberships. Unlike many loose legal groups, CLA takes pride in asking firms to leave who cannot maintain these standards. This allows clients using CLA member firms the comfort of knowing their legal work will be handled reliably and consistently around the world. CLA members are locally based, independent law firms with full-service, commercial law practices. In almost every case, only one firm has been selected in each market.
Members are subject to ongoing client satisfaction evaluations.
CLA developed the industry's first Systems and Procedures Review program to further enhance member quality.