Let FSAP staff know you are making the referral, and explain your concerns. What Supervisors Should Avoid 1. Avoid diagnosing the problem. Avoid discussing the employee's problem with anyone except your supervisor, the Personnel Office, or FSAP staff. Ignoring the problem will delay facing the issue, and most problems continue to deteriorate unless confronted.
Early referral provides a better chance for successful recovery.
What Happens at the FSAP FSAP staff listen, help clarify issues, suggest referral resources for ongoing assistance and treatment, and encourage the employee to follow through with resources and strategies in order to resolve the problem. It is important to let employees know of your support and to provide time for appointments. Confidentiality All contacts with the FSAP are confidential. Records do not go into medical or personnel files. If an employee gives permission, the FSAP counselor may inform the supervisor of the FSAP contact.