Pharmacists honour the autonomy, values and dignity of each patient Guidelines for interpretation Pharmacists provide their patients with information that is truthful, accurate and understandable so that the patients are able to make informed choices about their health care. Pharmacists are committed to provide care which is sensitive to, but not prejudiced by, race, religion, social or marital status, gender, sexual orientation, age or health. Pharmacists respect the informed decisions of competent patients who choose to refuse treatment or services and live at risk. Pharmacists respect the dignity of patients with diminished competence and seek to involve them, to an appropriate extent, in decisions regarding their health. Pharmacists respect and protect the patient's right of confidentiality.
Pharmacists keep confidential all information acquired in the course of professional practice.
Pharmacists respect the rights of patients to receive pharmacy products and services and ensure these rights are met. Guidelines for interpretation Pharmacists who object, as a matter of conscience, to providing a particular pharmacy product or service must be prepared to explain the basis of their objections to pharmacy management, not the patient. Pharmacist who object, as a matter of conscience, to providing a particular pharmacy product or service have a responsibility to participate in a system designed to respect a patient's right to receive pharmacy products and services. The system must be pre-arranged to enable the patient to obtain the product or service in a timely and convenient manner, minimizing suffering to the patient. Pharmacists have a duty, through communication and co-ordination, to ensure the continuity of care of patients during pharmacy relocation or closure, job action, natural disasters or situations where continuity of care may be problematic.