The first hour is given free of charge. When designing computer software, a large proportion of the time is spent fixing things that don't work initially. Therefore, if we have missed something that does not work but should, it takes further development time for a fix. Consequently, if we are billing you on a time and materials basis we need to charge for this extra work. The alternative is for us to charge for bug fixes at outset, but then you may end up paying for work that is not required.
Most companies find their database needs evolve over time.
E.g. they need new reports, more information needs storing and modifications are required to the way information is viewed or entered. The database is completely flexible to meet your changing needs. We can do the vast majority over the Internet. You provide us with the modifications required and then we email you an updated database. This ensures a rapid turnaround so you get the added functionality faster.