Water records may be mailed or e-mailed to us. The sewer fees are recalculated every July. We send an insert with the July bill to remind our customers that there is a sixty-day period to apply for an appeal. A dye test is needed to verify connection to the sewer system. Occasionally there is no record of a finalized sewer permit on file, because the permit was not recorded, not obtained, or not inspected.
Many lenders require proof of connection to the sewer.
Without a finalized permit on file with Pima County a dye test is the only other form of proof. We ask that you give us two weeks leeway to get the dye test set up and performed. Our schedule is dependent on operations workload and emergencies come first. If you are gone for longer than a month, as our winter visitors are, then contact us with the dates of your absence and we will bill for the Administrative Fee, only. When you are in residence here the bill will be based on your established winter usage.