If you get disconnected while taking the test, your credit card will not be charged. However, your answers will be lost. If you get disconnected, go to the start of the test process, re-submit your credit card and mailing information, and begin again. You will be asked to provide your social security number. If you successfully complete the test, your social security number will become your Section 609 certification number.
Most students prefer using their social security number since it is an easy number to remember.
If you do not want to use your social security number, an arbitrary certification number can be assigned to you. However, the temporary EPA approved document you can print out after passing the exam will not include your assigned certification number. This document will typically be mailed the next business day after you take the on-line test. If you fail the test, a list of the questions missed will be displayed following the exam to help you study for retaking the test. However, you will not be told the answers to the questions you missed.