This warranty covers hardware components only. Software, drivers, maintenance, and configuration are not covered. Warranty work must be determined by one of our technicians before an RMA can be issued or any work can be performed. In that event, you MUST contact us within 7 days of receipt of the DOA item. We will not accept any item returned to us without a valid RMA and are not responsible for your shipment.
Products damaged in shipping are the responsibility of the shipping agent.
Please visit our Tech Support Area if you are having problems with a product - we may be able to assist you more quickly or you may find your answer is already there.