How often you check a patient's benefit information using BenefitCheck depends on what you are looking for. If you are looking for a simple benefit breakdown, then checking once yearly should suffice.
Most groups keep the same plan design from year to year.
If a group does change its benefits, it usually does so on its anniversary date. You should also check whenever you know of a patient changing jobs. Our BenefitCheck database is linked to patient-level information. Because most groups offer more than one dental plan, offering just group benefit information would provide you with incomplete information. A. BenefitCheck displays COB information that we have on file, which is received during initial enrollment, through updates and on submitted claim forms.