People can only sit for 8 to 10 minutes. Plans are fighting among themselves because of the plan comparisons on line. The advocates project is providing decision making tools for minorities and their families. There is a lot of anxiety and frustration among these people. We have not found confidences among people on Medicaid and low income workers.
Plans are unreadable.
We've been monitoring a help line. When they are told to contact their primary care physician first, we are told that is crazy. It will be hard to explain health plans to them. We have seen what the quality is of the information. Don't worry, you're covered.