Also, the home intravenous therapy program has been expanded to include CAD pumps. Formal and informal referral networks are established and include an emergency referral form for clients being sent by general practitioners and the medical clinics. A trauma referral service and standardized triage process are in place to ensure quick access and assessment for these clients. Clinical consultants are accessed as required. A clinical resource nurse position is being established to assist with ensuring consistency in quality of care and service.
Nurses communicate with clients and families and provide orientation on an ongoing basis.
Informed consent processes include implied, written, and full explanations regarding tests, invasive procedures, blood products, and any studies that are under way. Intervention education is offered and clients and families are given a choice in this regard. A wide range of informative handouts and instructional pamphlets are available. The pharmacist will assist where necessary. Other disciplines such as the social worker, psychiatry and home care assist with discharge planning as required.