Professional Values Professional values or points of view are working premises that IRM graduates must possess, explicitly communicate, and use on the job. Ultimately, what matters is how well the people in the organization use information resources. IRM students must take with them a strong user-perspective in terms of design, delivery, and evaluation of systems and services. IRM students must understand the value-added process and be able to analyze information, systems, and services in terms of how, where, and when they add value. IRM students are prepared to provide an integrated view of the organization and its relationship with customers and suppliers.
Information resources are prime drivers of organization change.
IRM students must know about change processes, sources of resistance, and methods of affecting change. As individuals training to be effective leaders and managers of information and technology, IRM students need to be firmly grounded in their commitment to ethical behavior in a professional context and have an appreciation for values of volunteerism and community-mindedness. As individuals training to be informed decision-makers and change agents, IRM students need to know techniques on initiating and leading change in organizations, and skills in effective interpersonal communication, written communication, public speaking, information presentation, persuasion, negotiation, and conflict resolution. Critical thinking Self-directed learning Problem identification and problem solving Evaluating research findings. An emphasis on teams and teamwork is increasingly evident in progressive organizations.