In addition, secretaries operate office equipment such as facsimile machines, photocopiers, and telephone systems. General office clerk is usually an entry-level office job. Since the duties of general office clerks may include a combination of bookkeeping, typing, office machine operation and filing. Information clerks and receptionists greet customers, guests and other visitors. Most information clerks use general office equipment such as multiline telephones, fax machines and personal computers.
Receptionists answer questions from the public and provide information about the organization.
Record clerks maintain and update records, ranging from payrolls to information on the shipment of goods to bank statements. Typists and word processors usually set up and enter reports, letters, mailing labels and other text material. Typists make neat, typed copies of materials written by other clerical, professional or managerial workers. Electronic research technicians specialize in accessing information electronically, identifying pertinent research and formatting it for situational analysis. They search the Internet, online public and proprietary databases for information, news, other research, and data.