These new sites will not be stored in your local cache and if your network connection is not working you will get an error message when attemping to view them. NetID's and passwords are case sensitive. If there is an outage with one of the ITS systems that effect email, it will be posted on the ITS System Status web page. Large comm ercial services are very heavily used at times. Their service is distributed, so the connection experience in one city or region is not the same as in others.
Performance can vary hourly.
Yale cannot influence or troubleshoot the behavior of non-Yale netw ork connections. Sometimes they can offer alternative connections or performance advice. Try reconnecting at different times. Sometimes, shutting down your machine, then restarting and reconnecting can produce a better connection. Change to Internet Explorer 5 or Netscape 4.7x as your browser instead of AOL's.