We need to continue pushing the envelope. Pat Carmody , Electrical Commodity Manager, New England Power Service Business Transformation Management Skills for the Future presents a CEO's view of current changes in the utility industry, future directions the industry is likely to move, and an assessment of critical skills that will be required for success. As the kickoff presentation for the course, this topic also sets the tone for what top management expects to come out of a learning experience that prepares key leaders for the future. Leading Organizational Change develops skill in dealing with major changes in the business environment facing the utility industry. Lessons from other industries, levels and pacing of change, forces causing change, and effective leadership and management of innovation are all addressed.
Participants evaluate successful change management.
Dan Smith , DecisionOne Corporation Culture Clash in Mergers and Acquisitions focuses on the people aspects of bringing companies together. Dan Smith , DecisionOne Corporation Managing the New Workforce explores the dramatic changes in today's utility workforce. Mergers and acquisitions, as well as recruitment, are building an employee base with diverse professional backgrounds and creating a need to manage and build on this diversity. Dan Smith , DecisionOne Corporation Executive as Communicater addresses how communication can motivate your employees and maintain morale, thus increasing productivity and positively impacting your bottom line. This segment focuses on the importance of communications and your role as a communicator.