If we do that, it will be designed to maximize profits, not to the advantage of everyone. Okay, I am now stepping off my soapbox. I received a book to review about management techniques that I'd like to share with you. In the world we currently inhabit, one of the ways that you make more money as you grow older is to slip into a management position. This is largely a function of human resources, the group that keeps charts describing exactly how much salary each named position may be granted, regardless of reality or market forces.
Management is never easy.
We certainly weren't taught good techniques in school, and some of us chose to work with computers instead of people because it was easier. So when I started rereading this book and listening to the tape while I drove to the airport, I realized that this is the book that could help many people in their dealings with subordinates. The book is by Adele Faber and Elaine Mazlish. You might not recognize the authors, as they won't appear in the Business Week top-sellers list. The big focus of the book is learning how to listen and then basing your responses on what you have heard.