This requires that governments implement rigorous publishing processes to ensure the complete reliability of the content it publishes. Whereas a private publisher may publish less so as to reduce costs, a government is expected to provide all the relevant details. Government content should be widely accessible to all its citizens. This requires that much of it be published not just on the Web, but in print as well. Government also needs to provide human-assisted support to citizens who are confused, or can t find what they are looking for.
Government has a duty to preserve the content it creates.
This is a major problem for digital media, in that digital formats tend to degrade much faster than print formats. Top 5.2 Egovernments must publish more Traditionally, governments stored the vast majority of content they created, with only a fraction of that content getting published to the wider public. However, over the last ten years a major trend towards a greater freedom of information has emerged. Around the world, governments are enacting freedom of information legislation. In the past 20 plus years, the FBI has handled over 300,000 requests and over six million pages of FBI documents have been released to the public in paper format.