Also, by partnering with IS Operations we gave them exposure to the Directory Server throughout the process to bring them up to speed more quickly. This allowed a fairly seamless transition and avoided many obstacles as Directory Server moved from an Architecture product to a production system. User Community Pilot groups were used to evaluate the UI and functionality.
Online help is provided on all UIs.
No web-based training was created for any of the UIs that were deployed. Training PeopleSoft performed in-house training on the new user interface for any personnel unfamiliar with the PeopleSoft products.