This is something the wise and successful businessperson knows. The technology of 100 years ago was amazing at its time but it still required the human connection. 100 years from today we ll use technology that will make our latest MP3 files and miniature chips in cellular phones look like 12th century crossbows. It is the relationship that you have with the customer that matters most. Yes, this is more important than the price.
Price can bring in a transaction.
It can work for a short time but it is the long-term relationships that you establish that will keep customers coming back again and again. Jeff Bezos was Time Magazine s Man of the Year because of the changes that he brought to our way of life. The company has focused on helping customers to feel comfortable to purchase not only books, but CDs, videos, GIFts and now even furniture. The profits are in the picture and will come in the future. Dell computers are not always the cheapest computers.