This project analyzes the response of five representative travel agencies in the Portland, Oregon metropolitan area to the on-line information issue. Additionally, an experiment is conducted comparing the process of booking five domestic trips by the traditional travel agency method and by new on-line travel sources. A review of several major on-line travel service providers is included. Sources from America OnLine, CompuServe, and the Internet feature Eaasy Sabre, Worldshopper, United Connection, American AAcess, TraveloCity, and major airline web sites. Recent studies conclude that American workers are losing their competitive edge, in part due to inadequate training.
Problem solving and communications skills are particularly lacking.
The bandwidth constraints of the Internet require a careful balancing of media in order to provide the learner with a rich and rewarding experience. This project demonstrates sophisticated instructional methods using the World Wide Web to provide effective training when and where needed. This paper presents Network-Based Surveys as a unique tool category for the collection of survey data, one that can stand alongside paper questionnaires, telephone surveys, and personal interviews. A model of NBS is developed depicting its design, delivery, and analytic methods. Simpson Many companies are establishing sites on the World Wide Web.