Ask to see what rights were granted. If a license was granted, not merely implied, make certain that sufficient rights were granted. For example, a web development company does not necessarily have the right to digitize a logo created by a third-party graphic design firm. Always keep in mind that an ounce of prevention is worth a pound of cure. Consider whether you really want to arbitrate disputes, rather than litigate them.
Many people feel that arbitration is less costly than litigation and in many cases that is true.
However, there are drawbacks to arbitration. Arbitrators do not need to know or understand the law nor do they need to follow the rules of evidence. Arbitrators also have a tendency to want to split the baby in half and give everyone something. Most troubling of all is the inability to appeal the arbitrator's decision except in very limited situations. Online contracts can also be the source of headaches.