Librarians will profit from this field by learning to communicate in multicultural environment for the sake of disseminating information, the core of their profession. Librarians need to know some tips when dealing with other cultures. If the librarian does not understand the customer, this does not mean that the customer reciprocally does not understand the librarian. Dealing with multiculturalism can cost the library management time, effort, and money. Nevertheless, the problem appears to be bigger than it really is.
Librarians don t have to read all the publications that deal with multiculturalism.
Learning many languages is good, but not necessary. In public libraries, community assessment can help the decision of what language some librarians ought to know. Librarians should be trained where it is needed, to be confident when communicating with people from diverse cultures. In the age of the Internet, a good website with a dynamic database about the issues of language and multiculturalism could be a good solution. If libraries sponsor this kind of project, it will be cost effective.