TiVo tuned into ClientLogic. A TiVo in Every ClientLogic Home For better interaction with TiVo customers and improved understanding of the technology's features, TiVo provides each ClientLogic associate with a version of the TiVo Personal TV service to use in their home. Given customers' multichannel expectations, it is critical to manage the relationship across every touch point, company officials said. In late April, ClientLogic announced it would provice e-mail and live chat services to the Bombay and New Delhi contact centers for vCustomer Corporation, which supplies outsourced customer management throughout India. Companies are faced with global customers demanding support options and timely responses, said Sanjay Kumar, vCustomer chief executive officer and founder.
Manhattan provides supply chain management and collaborates on e-commerce operations.
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