17177, a copy of which is available to you at no charge. Tax Exemption Vendors shall not include state, local and federal taxes in any prices quoted to the City, with the exception of prices for the City Water Division. A tax exemption certificate will be furnished upon request. In order to receive payment for goods or services furnished to the City, submit an invoice to the requesting department at the invoice address shown on the purchase order, or in the contract document. The requesting department will authorize payment after delivery and acceptance of the goods or services, and after receipt of the vendor's invoice.
Finance issues a payment warrant to the vendor.
Vendors should direct questions concerning payment to the invoiced requesting department. All vendor complaints should first be submitted, in writing, to the Director of Contracts and Procurement, who will take prompt remedial action. The Director of Contracts and Procurement shall investigate the validity of the complaint and present the finding, in writing, to the vendor. If the vendor is dissatisfied with the Director of Contracts and Procurement remedies, he or she may then make an appeal to the department head of Administrative and Financial Services.