The Internet can be an efficient and cost effective way to market your business and expand your reach to a global market. Chapters or Canadian Tire would be examples of B2C web sites. An example of B2B businesses would be sites that sell business forms, software or or other products directly to other businesses. Examines the issues and options for setting up an e-commerce site. Don Tapscott Companies that are using the Internet to its best advantage go beyond web pages and e-commerce sites to using technology to enhance and improve their operations.
Process integration is vital to e-business.
If a sale comes into a business it should trigger an appropriate response in the company s sales, accounting, inventory management and distribution systems. At the present time most companies don t have fully integrated processes. This can result in delays and inefficiencies which the customer of today will not tolerate. What is needed is a commitment to enterprise-wide improvements. The task may seem onerous and overwhelming but the benefits can be significant in cost savings, improved service delivery and elimination of duplication and errors.