Pawnshop employees are trained in the latest customer service skills and sales contests take place like any other retail store. The National Pawnbrokers Association encourages giving back to the community and offers guidance to pawnbrokers on how to get involved. Pawnbrokers are also realizing the benefits of becoming active in city government. Educating city and state officials about the industry and the customers served continues to be a worthwhile but challenging endeavor. Working with law enforcement has always been an important part of operating a pawnshop.
Pawnshops comply with all federal, state and local regulations.