Although she has had unexpected surprises, Johnson said she enjoys her job. The students are friendly to her, and there is a pleasant atmosphere. Johnson said some office departments can get stuffy but that working at a residence hall is casual. When she applied at Drake, the secretarial position ended up being a receptionist position. The front-desk receptionist gets the same days off from school, although she works during fall break.
Receptionists work under a nine-month contract.
They have the summers off and receive benefits, although they don't get paid during the summer.