Families who have been denied services or do not believe their approved plans are adequate can appeal these decisions. The Department of Medical Assistance Services appeal process can only be started after an approval of a plan has been denied or approved and the plan is judged to be inadequate by family or guardian. Until we know the specifics of those procedures we will wait to judge. Your assigned Case Manager is the best source of information. They are however, experiencing the same lack of information you are.
Managers are in daily contact with key individuals around the State attempting to stay up to date.
As we have definitive information it is passed on to them. We will establish a Medicaid Waiver update on our Web sight. Please be patient with them. Remember that as you advocate your Case Managers are also stressed by these changes. The individual has been determined by the Department of Social Services to have been abused or neglected and needs immediate services.