Firefighters also are beginning to hand out booklets that answer fire victims' questions about what to do after a fire - such as how to deal with insurance companies, clean damaged furniture and gather important records. On a routine day, firefighters may change tires for stranded motorists or air up bicycle tires for neighborhood children. Fire trucks now carry cellular phones, and firefighters are authorized to assist those with car trouble, which is something they hadn't been allowed to do before. Calming influence When Pulido offered to bring clergy members to the fire that killed Antonia Canales, her family immediately accepted. Because the priests didn't have a ride, Pulido sent a fire department car to pick them up.
People go into a panic.
They don't know what to do, where to go. Benavides said the fire department's help made the fire on July 18 more bearable. Those firefighters did. They were part of it and that they responded so fast was a comfort. My mother got her last rites.