Few have ever had training in this touchy subject, and doing it can sometimes lead to unexpected and unwanted consequences. This targeted lesson was designed to help people learn why they should be more willing to give feedback to others and also how to effectively offer it to their co-workers. In this lesson people will learn principles and skills to improve the quality and value of the feedback they give to others. Coaching is no longer a role reserved for managers. In a team-based environment, everyone can and should be a coach.
Most people already participate in coaching conversations.
The purpose of this targeted lesson is not to get people started with coaching, but to help them expand their coaching efforts. Coaching is about getting work done through others by helping them grow. Employees who demonstrate the ability to get work done through others are much more likely to be seen as top performers by both their peers and their supervisors. This targeted lesson teaches people how to build the skills, confidence, commitment, and self-sufficiency of others. Assessment is a core feature of any performance management or personal improvement effort.