Mediation is a process by which a neutral mediator helps facilitate a resolution to a problem.
This is a process of compromise. Unlike a judge or an arbitrator, a mediator cannot force an agreement or issue a ruling against one side. There is a final agreement only if both parties can agree with the mediator's help. If an agreement is reached, it is reduced to writing, signed by all parties, and then becomes a contract. Mediation is free or relatively inexpensive.