Fortunately, cooler heads prevailed, and the pilot approach was taken. Cooler heads are often found atop the necks of upper managers. Nothing beats asking the customer. Teamwork succeeds like nothing else. By listening and evaluating, we came up with the most viable process.
Perseverance is king.
Persistence and determination alone are omnipotent. We persevered, and we are getting there. He has been developing electronic systems for records management and library groups at ORNL since 1987. The most recent applications include web access to the library catalog, the ORNL publications database and a retrieval system for photographs and graphic images. Jeanne Dole is the group leader for the Oak Ridge National Laboratory's Publishing Services group.