Each GOES spacecraft utilizes a solar array that converts sunlight into electricity in order to power the satellite. Each day during the eclipse season the sun is blocked by the Earth and sunlight is not available to the GOES solar array. Therefore, the energy needed to power the instruments is not available and the instruments are powered off. There is typically a 0-3 hour outage of imagery each day as GOES progresses through eclipse season. The maximum outage of 3 hours will occur at or near the equinox.
Many factors can figure into a slow response from the web site.
Probably the most important of these is Internet congestion. Daytime and especially evening hours can be busy times for Internet usage, resulting in slow connections or long wait times to complete connections. Your ISP may be congested with too many users logged on at once. Your ISP's capacity may be reaching its limits. In general, our sites exhibit fast response times.