But it happens. And many times we are wide awake when the decision was made. At least we thought we were. Another way of putting it is that a Gap is the space between where you are and where you want to be. Let's look at Gaps first.
Gaps are mostly about choices.
For example, it might be an expectation Gap you need to fill - more schooling to meet a professional requirement, or a better paying job because of unexpected, uncontrollable expenses, and so on. In all cases Gaps are both challenges and opportunities. How we respond to them is, again, our choice. We can be upset and overwhelmed by a Gap or we can decide to meet it head on. Gaps at work can take the form of service and product performance issues.