As mentioned above when discussing customer and consumer needs, product safety and quality are critical elements in the food and dietary supplement industry. ISO 9001 company registration demonstrates to a supplier that a company is committed to assure continuous safety and quality improvement in its products. An ISO certified company must maintain a comprehensive internal audit, program which is utilized to demonstrate to management and customers the effectiveness of its quality efforts. An ISO certified company provides a recognized effective quality management system that has been accepted for use by the U.S. and over eighty other countries around the world as an effective means to achieve product quality. An ISO 9001 certified company maintains documented, reviewed and approved product designs that meet applicable safety, regulatory and customer requirements.
Many companies say their products are high quality.
An ISO certified company must demonstrate it by receiving successful audits from an independent registrar. The registrar is governed by strict international codes and agreements that dictate their operating practices, their audit methods and their staff qualifications to perform company registration and certification. They must be completely independent from the company it reviews. Failure to maintain quality program requirements will lead to de-certification by the registrar. Using an ISO certified company to provide product needs to a supplier reduces the need for the supplier to perform extensive audit and review to determine what quality system is in place and is it being maintained.