We knew that some of them would be intimidated by the computerized geometry and inspection equipment they were now going to be trained to run, in addition to the machining equipment. An inspection-requirements sheet accompanies each work order, specifying how frequently parts must be measured. The metrology equipment is housed in air-conditioned enclosures within each machining cell, to keep dust and humidity to a minimum.
Operators have the responsibility to shut down their operation completely if there is a problem.
We did have some older workers who couldn't get past the intimidation factor, but as we trained more people, the ones who didn't know how to operate the computers yet were jealous of the ones who could. I think almost everyone enjoys playing with computers. I think that, as our workforce gets younger, we will see more and more new hires who are like that. The new responsibilities have required the company to assess mathematical skills in prospective hires before they move on to the next round of interviews.