The Worksmartdoc E-Newsletter provides physicians, practice managers and medical office staff with information and services designed to simplify the medical office and increase awareness of future opportunities being presented through technologies such as the Internet and wireless and handheld computing. Please do not hesitate to contact me if you have comments or suggestions about any aspect of this Newsletter. Quick Tips - by Don Price 2. The Palm as a Clinical Tool - by Dr. Jay Mercer 5.
Most physicians expend a lot of energy focusing on staff mistakes.
First thing Monday morning, meet briefly with the staff and go over this list. This will give them the incentive to try to exceed what they did well last week. The suggestion box should be used for staff to present new ideas or to react to something immediately if the office manager is not available. All suggestions should be put down in point form, with at least two solutions, if possible. Ask the staff to evaluate how well the cleaning is being done in the areas in which they work.