Your personal information is confidential. We never rent, sell or exchange e-mail addresses or home addresses. Allow up to a week for engraved items. During the holidays allow up to two weeks for engraving. Should that time frame change, we will make every effort to contact you regarding your shipment and order.
Orders are processed six days a week, however there is no shipping on weekends or holidays.
We ship UPS from the Master Craftsmen Shop in Williamsburg, Virginia. Please be sure you are providing us with a complete and correct street address. Shipping to PO Boxes, APOs and FPOs is only available through the US Postal Service. Additional shipping time should always be allowed during peak holiday periods. We will advise you if this changes in the future.