You can't do that online. Online counseling is not for everyone. Both practitioners and clients must be comfortable with written communication. So far, only one institution, the Pacific Graduate School of Psychology, has begun training psychologists in how to provide mental health guidance online. On the Internet people communicate in a different way.
People feel more comfortable getting right into their issues quickly.
A lot of them aren't counseling savvy. It's not like they've been to three or four therapists and they're trying you out. They just think life is ending and there's nothing good out there. That's the most fulfilling part to me. I'm getting people who might never have gone to counseling out in the world.