If auto-billed to a credit card the charges may be run at anytime during the month they are due. The user may cancel anytime before the charges have been run, without paying for the period due, but once charges are run they cannot be reversed. If other forms of payment are used the payment must be received before 5 pm CT on the last business day of the month. The user may cancel anytime before this payment deadline, with no additional charges, but once payment has been made or the deadline has passed the charges cannot be reversed. If payment is not received before this time the dial-up privilege will be temporarily suspended pending receipt of payment.
Payments are due at the first of the month.
It is best not to wait until the last minute, before the deadline to pay, and take a chance on missing the payment. Payment must be made through the end of the period in which you cancel. If you have paid for service beyond the current period the charges for that time cannot be reversed. Those of you who have credit card billing should cancel 30 days early to make sure your charges for the next period do not get ran. Charges that have been ran cannot be reversed.