Consultants may be familiar with these applications but do not strive to obtain in-depth knowledge about them. Consultants may be able to answer questions, suggest strategies for resolving problems, or suggest other sources of assistance, for example, user groups, expert users, and bulletin board services. CIS provides training on a much lesser scale than for fully supported applications, consisting mainly of self-paced instructional materials or online tutorials where available. CIS may have copies of vendor documentation for reference, but does not develop or maintain local documentation. Student consultants will be familiar with accessing the software on the servers and general use of equipment but do not consult on the use of the software or its use in courses.
Instructors are responsible for developing any local documentation.
CIS does not provide any consulting, local documentation, or training. Support is provided by the software vendor or through user groups. View a list of software available to the Brown community and associated support levels.