No matter what industry you are in, you are faced daily with issues that need to be resolved. If you are a manufacturer it might be defects that result in scrapped material. and lost customers. If you are a software developer it might be coding errors in a released product which are affecting current or potential customers. If you are a service provider it might be incomplete information that resulted in a missed deadline. If you are managing risks and want to have an auditable way to record and manage incidents.
Many issues occur again and again.
The first step in resolving and reducing these profit wasters is to keep track of them, so that the scope of the problem is better understood. Corrective action can then be put in place, and monitored to ensure that costs are under control. ZeroDefect goes far beyond recording and tracking problems. Custom todo lists keep everyone on top of their own unresolved problems. Management reports provide timely information instantly based on the most up to date information.