The telephone is answered twenty-four hours a day with immediate referral to clinical staff for emergency and crisis calls. Prior to initial interview, clients complete personal history, insurance, and financial disclosure forms. Client advocates match counselors with emotional issues and faiths and facilitate diagnostic intake. Our staff affirms the importance of trust, confidentiality, and family preservation throughout the counseling relationship. The average client experiences 13 forty-five minute sessions over the treatment life cycle.
Former clients refer relatives and friends frequently.
While the Center primarily serves residents of metropolitan Kansas City, both Missouri and Kansas, clients are referred from throughout the Midwest. Our main office is in the Bunker Hill Building, just west of the Country Club Plaza. We enjoy a covered parking area and we can be easily accessed by low cost public transpiration. We have satellite offices in eastern Jackson County, Missouri and at the Overland Park Christian Church in Johnson County, Kansas. A newsletter highlighting various psychological issues and trends is mailed to over 3,000 persons.