Two Different Benefits CBA involves estimating two different kinds of benefits. First, CBA measures the direct value to those who use or who have access to the services being measured.
Economic scholars recognize a number of methods to determine the direct value of services.
The SLPL study used three different ways to assess the direct benefits of library services. Each is explained later in this paper. Those users benefited directly from those services. Hence, they received direct benefits. The second part of determining value in cost-benefit analysis is when economic researchers estimate the indirect benefits or societal benefits from the services being studied.