Defective graphic product may be returned for a no charge replacement up to 3 years from original purchase. Shipments received with expired RMA numbers will be returned to the Customer at the Customer s expense. RMA numbers are valid for 15 days from issuance. Shipments received without an RMA number clearly marked on the outside of the box will be returned to the Customer at the Customer s expense. Return for credit to be used against purchases only no refunds of money will be issued at any time.
Policy is subject to change provided customer receives notice.
Where stated above that credit will be given, VisionTek reserves the right to determine the credit amount using the lower of the original invoice or the currently available price. Inc. All rights reserved.