No View Results Pellegrini is chief operating officer of Tenzing, the company that's developing the onboard Internet service for Air Canada and Cathay Pacific Airlines. Bomenblit is the editor of the Corporate Travel Newsletter.
Road warriors are really an important market for the airlines and the most lucrative customers.
But Tenzing engineers on board were the first to admit getting connected to the onboard server was not as simple as a terrestrial dial-up access. Different operating systems and myriad laptop configurations kept several engineers busy before and during the flight. Air Canada plans testing the beta version of its product on five of its 767-200 aircraft until May 15 to work out improvements for the inflight connection. Hugues Simard, vice president of development for Quebecor New Media, briefly surfed the cached sites on the Tenzing server. Sometimes I need to get information, articles that were written on certain things, and if I get it while I'm flying it would save me a lot of time.