This excludes special orders. All seasonal items are subject to availability, especially during off season. Please order early. No responsibility will be accepted for goods shipped through the US Mail at the customer s request. Failure to notify of any damage or shortage within this time frame may result in loosing the right to compensation Videotapes and books are non-returnable.
Edible goods are non-returnable.
Items must be returned to us within 15 days of the invoice date , undamaged, and in undamaged packing. If the item is damaged or used, we will not accept the return. All specialty orders are non-returnable . Please note, faxed or mailed orders will take longer to process than orders placed over the internet. If you need your order quickly it is highly recommended to place your order online, as such orders are generally shipped from our warehouse within 1 to 2 business days.