Performance is monitored and reviewed regularly for effectiveness in meeting specific expectations.
Functional contacts include coworkers, computer product vendors, technical computing professionals, and nontechnical computer users. Provide instructional assistance on the use of network utilities and basic features of software application packages. Utilize spreadsheet and database software applications to track, manage, and present department information. Maintain technical reports pertaining to computer system configurations and problem reporting. Notify users of major system interruptions and provide users with information related to system changes.