The developer of emergent groupware who realizes that technology is only one of the many determinants of organizational change concentrates instead on refining and inventing new technological artifacts. The software simply focuses on solving the problem of sharing text in real time. Unlike the direct or diffuse technological impact view of determinism and emergence, purposeful behavior by humans is considered the main source for change within the constraints and affordances of technology. Rational actor groupware will tend to rely heavily on the capabilities of human actors. It is charming but unrealistic to suppose that we can build systems that change people's behavior to other than ways they want to behave.
Montage is highly customizable and based on a specific user model.
Privacy and quality of life issues were important design considerations. The congruence of a world view with research, organization, and design can indicate the potential for success and failure. For example, using a lab experiment to study an emergent system may yield distorted results since the system was not built to address a specific question. For example, the rational actor may be better suited for large scale systems where the downside of mismatch is costly. The study of system world view based on the classification and characteristics developed in this paper suggests the following conclusions.