SPOC will also answer usability or implementation questions during normal business hours. To transfer out of SPOC's voice mail to the receptionist, just press ' 0 ' .
SPOC duty rotates among the systems programming staff on a weekly basis.
The current SPOC can be determined by logging on to Wylbur through Technet and issuing the ' tech spoc ' command. Or, if you are using Microsoft Outlook, you can view the SPOC calendar posted on the UCS Exchange E-mail server.