Despite all the talk of how the Internet aids an exchange of information, the key factor is not technology but people. If there is a real person on the other end, your experience as a consumer will be much better. But at least we received a generic acknowledgment that the message was received that referred us to party's online platform. And that was quickly followed up with a real person replying to our message. I found myself more interested in how well parties responded to our needs than what they might actually say about the issues.
Nobody bases their vote on every single plank in a party's platform.
Everybody understands email. Some might say that it's too simple a test to base your vote on. But it's much the same as going to an all-candidates meeting. Now they just have to stop thinking of how to use it to broadcast their propaganda to us and concentrate more on receiving ours. And that can make Canadian voters feel uninspired, apathetic and lazy.