Every manager has to deal with performance, attitude, behavior or other employee problems.
There are too many managers and supervisors that seem to want to ignore or minimize the problems, however. For the sake of other employees, managers should deal with problems as they arise. Ignoring the problem can lead to disgruntled co-workers and it sends a message to employees that they can underperform or act inappropriately. One of the key roles of a manager is to help employees learn how to become better employees. When a problem arises with an employee that requires a manager to have a discussion with the employee, the manager must become a coach and a counselor.