Discrimination at student and administrative levels affects psychological climate. Intergroup interaction is a factor. Communication is most important - needs to happen throughout students and administration. Lip service doesn't work. Prejudice is reduced when interracial contact is endorsed by authority.
Grad students live solitary lives.
Living arrangement is different from undergrads. There are no grad common areas. Dialogue needs to happen. Setting is important - there needs to be honesty, accessibility, not too staged. Grad student reluctance and apathy - hard to make community a priority for busy grad students.