There is a focus on centralized IT leadership coupled with decentralized flexibility and empowerment in the agencies. The challenges ahead include the creation of an overall technical architecture focused on data management and infrastructure, the establishment of partnerships enabling agencies to be proactive in meeting citizen requirements, the development of policies, procedures and a governance model that provides the overall charter for IT management within the County. The following chart is called the Power Pyramid. Overall, the County is operating at level 1 where there is a strong emphasis on infrastructure. The County is beginning to address level 2.
Plans are in place to initiate new processes and commit to change.
The IT organization needs to continue to establish partnerships with management, agencies, and citizens to become an integral part of the business process to successfully meet the future demands.