To resolve this issue, use the appropriate methods. Clean Boot the Computer Clean boot your computer. To do this, use the appropriate method for your version of Windows. Windows 98 Click Start , and then click Run . In the Open box, type msconfig , and then click OK .
Items Click OK .
When you are prompted to restart the computer, do so. 95 Restart the computer. Disable any anti-virus or disk tool programs installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program. Quit all running programs except Explorer and Systray.