Persistence is what most patient advocates prescribe to overturn a denial.
Health care is a business, and you have to be an informed, assertive consumer. There are common explanations for why a proposed treatment is denied or why an insurance company refuses to pay for a treatment already performed. Payment may be refused for pre-existing conditions or service outside of the health care network. The unit helps consumers with a variety of health care issues, from denials of care to billing hassles. Statistics compiled by Pennsylvania's Department of Health show that persistence can help.