Our highly qualified, carefully trained operators answer the phone with the name of your practice, because our computer-driven system matches incoming calls to clients. Additionally we provide help desk services to research sites, patients and medical professionals.
Emergency calls are triaged and linked, patched or paged to doctors on call for additional service.
Screening Services Our sister organization, Phone Screen, provides additional services for clinical trials in the pharmaceutical industry. We know how to get the message to you, per your instructions. Our on-line message storage system archives your messages. Our fail-safe alphanumeric sequencing of pages allows you to make certain you've received all your messages, because we number them for you. We offer various methods of message taking and multiple options of message delivery.