Incumbents provide secretarial support to a caseworker, counselor, technician, or administrative official, and or performs clerical tasks of increasing difficulty and complexity as training and experience are acquired during the traineeship. Although tasks may be assigned by a technical, professional or administrative employee, the formal lines of supervision is generally through a higher level secretarial clerical employee of the office.
Positions usually involve significant client and public contact.
Promotion to the full class level is possible, but not automatic, after one year of pertinent experience and with a satisfactory or better performance rating. In a trainee status, provides secretarial and clerical support services in a district office administering programs or delivering services to the public. May enter data into department computer systems. Types a variety of memoranda, forms, documents, letters, reports or tables. Provides a variety of office support services such as handling the mail, ordering supplies, reception services, filing and duplicating.