Therefore, the outlet must be located according to Chapter 11. However, if the electrical wiring inside the wall is being changed, usability by an individual with disabilities is not affected. Thus, that work is not considered an alteration that affects usability. An alteration must affect the usability of an area of primary function . The U.S. Department of Justice's Title III Technical Assistance Manual further clarifies this definition as including customer service areas and employee work areas , such as offices.
New flooring is installed throughout a store.
The flooring affects the usability of the area because it affects whether or not a person in a wheelchair can travel in the store. The new flooring must comply with accessibility requirements. Remodeling a store's public rest room is proposed. The remodeled rest room must comply with the accessibility requirements in OSSC Section 1113.2. However, no additional work is required because the rest room is not an area of primary function of the store.