Poor people see the lack of improvement in their living conditions as a sign that reconciliation is not happening. Here in Grabouw there is no reconciliation. The municipality does not care for us. People's water taps are closed if they do not pay rent. Rubbish is not removed from the squatter camps.
Housing is part of reconciliation.
Job skills are tools for reconciliation. People who struggle financially tend to perceive efforts to make them pay for services as an act of hostility. Where there is no mercy, there is no reconciliation. Those who feel wronged demand an apology. No person can always be right.