Professionals are people trained in a field but expected to do things that they are not trained for. The key to improving the libraries' role on this campus is working with the faculty. If they see the value in our service, so will the rest of the campus. Encouraging each other is important. Supporting the leader is important.
Professionals are professionally active in meaningful ways.
An organization's publications are an important communication about the organization. Small improvements in service are good. We are all here to make things easier for our users. We are all here to serve the needs of our customers. I'm likely to focus on the practical and not the theoretical.