SIPC coverage is not the same as FDIC insurance protection and does not insure against a decrease in value of a particular investment. Never invest in a product that you don't understand. Be sure you have enough information before making an investment. Ask questions until you are satisfied. Understand the risks involved in your investment.
Investments always entail some degree of risk.
Select a sales representative who understands your financial objectives by interviewing two or three to compare experience, education, and professional background. Try to resolve your complaint directly with an officer of the bank before involving an outside agency. Financial institutions value their customers and most will be helpful. If you are unable to resolve the matter with the financial institution, use the following guidelines to determine where to direct your complaint. If your complaint is about a financial institution or an employee of the financial institution, contact one of the federal agencies listed below.