Most adjusters have huge pending caseloads plus a constant influx of new cases. They have to move cases or they will drown in an ocean of work. Help the adjuster move your case to a conclusion. Keep your case near the top of the stack. Most adjusters really want to move their caseloads.
Most adjusters care about settlements.
Help the adjusters help themselves. You get only one opportunity to make a first impression with the adjuster. On first contact, get the adjuster s full name. If appropriate, ask the adjuster what her friends call her and ask if you may address her by that name. Likewise, provide your nickname or first name.