There are no claims to file and a simple copayment is all you are responsible for at the time of your visit. Your PCP coordinates the majority of your health care needs. Generally, your PCP refers you to a specialist or hospitals associated with them. Referrals are hassle free and easy to obtain. If you or your family experience a medical emergency, seek medical attention at the nearest hospital or emergency room.
Prescription drugs are a covered benefit on the Viva Health Plan .
Prescriptions must be filled at a participating pharmacy or by our mail-order program. Located in your Caremark packet is a listing of participating pharmacies. Copayment amounts can be found in Attachment A of the Certificate of Coverage .