The secret of success is seeing your work primarily as a service to others, and not as a means of personal gain .
Recent studies indicate people want quality customer service.
They also want to pay less for the services and products they receive. Business establishments in an attempt to meet the financial needs of their customers have lowered prices, cut staff, reduced training and focused on providing lower prices. Unfortunately, it is usually prompt and attentive customer service that suffers. Positive customer servicewill keep most people returning to a business more often then lower prices. Most people are willing to pay a little more if they receive quality service, find the establishment clean and inviting and have a positive shopping experience.