Any student who believes that he or she has been unfairly treated by an academic or administrative decision has the right to seek redress through the grievance procedures. Confidentiality relating to grievances is assured at all times. A grievance is deemed to have been resolved when the aggrieved party lodges a written withdrawal of the grievance, with the consent of the other party or a settlement has been agreed to in writing by the parties. A new university policy on student academic grievance has been adopted by Council and the full policy is published elsewhere in this publication.
Information is also available from faculty administration offices on each campus.
Procedures have been put in place to facilitate confidential resolution of grievances with a minimum of delay and formality for any student who believes that he or she has a grievance against the faculty, where procedures for the resolution of that grievance are not provided for by other means. Such grievances may include, but are not limited to, equal opportunity complaints, complaints related to access and conditions, and complaints related to teaching or support services, or provision of faculty facilities. These procedures do not relate to discipline or sexual harassment matters which are covered by special university procedures. Following receipt of the advice from the student grievance committee, the dean must advise the parties involved in writing of the outcome within five working days. The chairperson of the committee must monitor the settlement for up to six months after resolution to ascertain whether the desired effect has been achieved and may recommend to the dean that further steps be taken.