The problem may be a misunderstanding that can be corrected. If any such problem cannot be resolved, the attorney has a duty to explain the differences to the client. Most satisfied clients are willing to make referrals. The time immediately following the successful completion of a legal matter is when to ask that client for a referral. It is strongly recommended that the client be asked for a referral prior to using the client's name.
Few clients like to make referrals without their permission.
The development and maintenance of a referral network is an excellent technique for marketing a practice and obtaining legal business from attorney and non-attorney sources. A successful referral base will require work and take time to establish, as well as patience and persistence. Legal matters are referred every day. Most referrals go to those attorneys who have worked to establish and maintain their referral network. All Rights Reserved.