Rapid Survey enables publishers to create surveys for distribution to end users easily, and collects and reports on user feedback to these surveys. The publishing interface is a dynamic HTML form. The BackWeb e-Accelerator presents the surveys to end users using a graphical interface, consisting of either a BackWeb Flash or an HTML form. Users can respond to surveys even if they are offline. Survey publishers can view responses to their own surveys, and both publishers and users can view responses to other publishers' public surveys as long as they have the appropriate access rights.
Publishers can also export survey results to a delimited file for use in other applications.
Market Intelligence provides automated retrieval of data from the Internet and corporate data sources. Administrators can use BackWeb tools to create custom Web and Perl Automation agents that scan the Web to collect and deliver content to users automatically.