The fundamental, easily accomplished tasks outlined in the exercises can give the student quickly achievable successes and provide the positive reinforcement necessary to continue. There are chapters that address time management, and personal productivity tools such as word processing, databases, spreadsheets, and presentation software. The book is filled with healthcare specific Web sites and examples for the reader to explore. Here and there are quick tips such as how to cite Internet resources in bibliographics and how to determine how many pages an Internet document will produce if you desire a paper copy. Hutchinson also devotes a chapter to Ethics, Law, and Responsibility, which addresses etiquette, standard of care, and copyright.
Few books address the question of what to do when things go wrong.
The Workbook devotes an entire chapter to troubleshooting and covers items such as defragmenting a hard drive using Scandisk, and searching Microsoft's and ZDNet's troubleshooting areas. A large number of pages are dedicated to specific health care sites that may prove useful to the new Internet explorer. The appendices offer a number of readings in the bibliography and an extensive glossary. This is a book for beginners who like a clearly delineated map when encountering a new experience such as the Internet. It would serve an instructor well as a resource for their own lesson plans, and even those who have been using the Internet for some time may find a new tip or two.