On others, it was near impossible to uncover the shipping costs or find out if an item was in stock before you bought it. Here is more on the offenders . This past year saw an explosion of applications using the browser as their interface of choice . I don't really know, but expect more applications to make use of the web in new and interesting ways this year. That's my list of trends and predictions.
Fedex stock goes insane.
As an aside, large, secure drop-boxes for home delivery of all kinds goods become a consumer product you buy at Home Depot. Rubbermaid will make them. A major corporation or online media property will have its web-collected customer data stolen by a disgruntled accounting clerk or IT department grunt. It leaves some people bankrupt and gets national attention. Lawsuits to eight figures as a result.