University Directories home office is located in Chapel Hill, North Carolina. However our Sales Representatives work in the local markets in which we publish a directory. We can only guarantee placement for cover and divider page ads. Yellow page ads are placed in the category chosen at the time of the sale. We assign placement on the page giving priority to size then alphabetical by business name.
Pagination is automated so exceptions are unavailable.
We run the ad as is unless changes are returned to us. As a policy, we do not call advertisers to see if there are any changes to be made. Due to our production schedule and the cost involved in ad production, we do not allow cancellations. Fifty percent of our costs involved are used by he time the contract is sold and sent into us. We can certainly work out a payment plan, make changes to your advertisement or answer any other questions about your order, but cancellation is not possible.