This does not indicate, however, the actual error made by the user, nor does it indicate the possible correct procedure to be used. The Authorized Autodesk Dealer and Autodesk Systems Centers provide primary support for the product. Extensive online support is provided through Autodesk's web site . Additional support is available by using direct telephone support programs. No written documentation provided, except a small installation instruction leaflet in the CD-ROM case.
Excellent documentation exists in the program, and additional documentation is provided on-line.
The program is free, and it does a good job, if used correctly. This software is an excellent value, considering its inclusion at no additional charge in the AutoCAD 14 package. The program is well suited for use by users transitioning to AutoCAD 14 from a previous AutoCAD version. Its use by novice CAD users, under the direction and with the guidance of an AutoCAD Learning Assistance experienced educator, can provide good results, however, the users must be cautioned and guided past the various content errors. Not all of these systems are equipped with the required multimedia components, and may not be capable of making full use of the multimedia elements of the program.