Use Billing Privacy Employment Current Openings FAQ Contact Kiva Billing Policy v. 2.0 Compliance with this Billing Policy is considered a term and condition of Kiva's Acceptable Use Policy . Kiva reserves the right to modify this document at any time. Your monthly Internet access fee is invoiced and payable in advance. Kiva Networking bills on the 1st day of every month and payment is due on the 16th day of that month.
Invoices become overdue the day after the due date.
You may choose an invoice method when you sign up for an account. E-mail invoicing will automatically be chosen for residential accounts if you do not specify otherwise. However, you may change that billing method at any time by calling the Kiva Billing Department. Failure to pay your balance for two consecutive months may cause your account to be disabled. If Kiva is unable to collect on your balance, we reserve the right to send your account balance information to a qualified collection agency following a final notification sent by mail to your billing address.