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If concealed damage is discovered, make a written request for inspection by the carrier's agent within 15 days of the delivery date and file a claim with the carrier. Failure to adequately describe such external evidence of damage may result in the carrier refusing to honor a damage claim. The form to file such a claim is provided by the carrier. Brokerage fees and GST Tax will be added to your invoice. Replogle, Inc., nor Sunrise Business Products, Inc., assume any responsibility for merchandise returned without an authorization number from the factory.