He thinks Motorola and Collab have a better idea. For the generation now entering the work world, IM is as central as e-mail and in some cases more so. What will make that possible is a common way of representing message metadata, message content, and component interfaces. This is a piece that I wish every examiner at the Patent Office would read.
Programmers look at how other programmers solved a problem.
It's the depiction of the problem solving process that is worthy of note.