The Complainant alleges that his phone does not always work, sometimes only working a few hours per day. U S WEST repairmen have been out on numerous occasions to fix the problem but it continues to re-occur. The clarity is so bad that people cannot understand him. Repair service kept taking the complaints but no one fixed the problem.
Phone is still noisy.
I pay just as much for service as the people in cities do. Why shouldn't I get the same good service. U S WEST stated that it had not had the time to review the problem yet. The Commission voted unanimously to find probable cause. However, the Complainant is unable to attend the hearing on that date, thus the hearing shall be cancelled and rescheduled at a later time.