SMCC has made dramatic improvements in access though the implementation of infrastructures over the last three years. With increasing access comes increasing training and support needs. These support issues, especially user and instructional support, are crucial and more important in many ways than equipment. Creating a learning environment with technology involves more than providing hardware and software. Technology infrastructure, both wiring and network, is up to date.
Infrastructure is present in the ceiling but is needed in internal classroom outlets.
SMCC has significant faculty and staff training needs. Web-based interfaces will become standard in the workplace and in the learning environment. The new High Tech Learning Center, available in 18 months, and the new Guadalupe Learning Center will provide additional opportunities for technology access. Migration from District legacy systems to client-server applications will impact both technology and training needs. Existing support resources are not sufficient to meet current needs.