When the buyer calls a real estate agent or company off a sign in the yard of a home or an advertisement, or an open house or work with an agent whose company has the property listed, that agent and that company are working for the seller Seller Agency . They are bound by law to get the seller the best possible price and terms and not divulge any information to the buyer that would be contrary to the seller's best interest. This agent cannot legally negotiate on the buyer's behalf. It is also the duty of the seller's agent to tell the seller any information that you, the buyer, entrust to them. This includes any information that would weaken the buyer's bargaining position.
Dual agency is when an agent in the selling agent s office brings in a contract on the home.
Because both agents are working for the same broker, they cannot provide single agency representation. If the broker does not have a policy, you may want to reevaluate the agency you are using.