The supervisor approves any deviations from established procedures and spot checks work for accuracy and compliance with guidelines. Guidelines are both written and oral and provide specific instructions and procedures to be followed. Instructions are easily memorized and little interpretation is necessary. Situations not covered by specific guidelines are referred to the supervisor. The work involves a variety of mail processing and filing duties.
Procedures differ according to the type of mail processed and the category of materials filed.
The purpose of the work is to provide efficient mail service to units serviced and to facilitate the work of others who require periodic access to files and materials. The promptness and accuracy of the work affects the general efficiency of the units serviced. Contacts are with coworkers, employees in the units serviced, and with Postal Service employees. Contacts are for the exchange of information related to daily work. Work requires long periods of standing, walking, stooping, reaching and pulling.