It runs in the Microsoft Windows NT operating system on standard Intel-based PCs. If you want to use your existing map database, Global Software Corporation can have your map data converted to a Global Dispatch-compatible format. For communities that do not yet have GIS capability, we also offer map production services. Our map conversion and production services are based on the population of your community, which makes them affordable to even the smallest towns and counties. How frequently you update your map data really depends on the growth rate of your county.
Quarterly updates are generally sufficient.
Global Dispatchs advanced graphics capabilities allow users to shape and define response zones by using a mouse to simply draw boundaries on a map displayed on screen. To eliminate manual data entry, addresses are automatically geocoded upon creation or modification of a response zone. Changes to response zones are made in the same way. Through Crystal Reports, it produces a variety of standard management reports, including call history by unit, crewmember, date, time, nature, station, district or dispatcher. The customer can define virtually unlimited additional reports using any combination of collected data.