Pastel has grown to become a hugely successful accounting software organisation with more than 200 employees around the world. The company's products are sold in 37 countries and there are versions available in eight languages with two more in development, he says. Because the software is so versatile, powerful and cost-effective, we have built up a significant customer base. Pastel is the dominant software developer in South Africa. It has created an organisation covering many areas, including training, support and consulting.
Pastel is a compulsory second-year course in many tertiary institutions.
Corrigan says one of the company's goals is to expand its range of software. CRM systems allow companies to create and maintain relationships with their customers. While having good customer relations may sound like basic business sense, it's not always easy to achieve. Our first module will be for call centres and will handle incident and message logging as well as escalations. The company also has call centres in Cape Town and Durban.