Use appropriate language. Send brief, concise, and complete messages. Watch your body language. This is why it is so important to be careful with your body language and how others perceive it. Whenever two of more persons communicate face to face there are always some nonverbal messages being sent.
Nonverbal messages are also a way to strengthen what is said.
A manager that is impressed by an employees work and likes to give the employee praise for his or her work will enhance his or her show of praise through nonverbal actions, including smiling or seeming energetic about the employee's good work. There are four types of formal communication consisting of downward, horizontal, diagonal, and upward communication. Downward communication deals with the assigning, describing, and directing of tasks to employees by managers. Horizontal communication, which is becoming very important in the work place in today's companies, is when peers, work groups, and other departments communicate with each other. Informal includes two different forms, grapevine and social gatherings.