With a police officer behind her, the Northwest attendant worked up the courage to pick up the intercom. If you get in line again, we will try to book you on another flight. This is the story of a flight that never was, fights that never should have been and a business reputation that may never be the same.
Issues involve wages and working conditions.
They watch their DC-9 arrive from a previous flight. Then they listen in disbelief as the attendant announces a mechanical problem. They stare in horror as their plane is towed to a hangar. As the flight crew leaves the aircraft and enters through the gate, a group of female college friends from Canton press against them, blocking their exit. The pilot laughs nervously.