Paper Mill has gone beyond the spirit of law, making its premises fully accessible and comfortable, offering the disabled audience independence as theatergoers. Paula Terry, Director, Special Constituency Office of the National Endowment for the Arts. An infra-red listening system is available to patrons with hearing impairments during all performances to assist them with amplification and clarity. The system makes use of lightweight headsets, without wires or cables. Patrons can sit anywhere in the theatre and use the headsets, which have adjustable volume controls.
Headsets are available at the concession stand in the lower lobby prior to the performance.
A major credit card or driver's license is required as collateral. Infra-red system may not operate effectively for those sitting in the first three rows of the orchestra. Infra Red headsets may not available at some Paper Mill concerts and children's theatre shows. Sign-interpreted performances are offered for two performances of each musical and one performance of each play. Upon request, children's theatre performances are also interpreted.