Distributor-Builder Relationship Each will demand more of the other. Online delivery status. Other interactive product-based utilities. Enhanced information availability will help distributors do their job better. Online Time study software with predefined machine attribute calculators which are always up to date, will allow a distributor to easily do time studies for each machine in the line.
Prospects often request machine tolerance data.
Providing static accuracy guarantees in an interactive format would be an easy utility to provide. Builders should build an archive of user case histories when proprietary information isn't involved. They should encourage distributors to contribute to this database. Distributors should encourage builders to participate in machine tool and machine tool related Internet communities. Forrester Research, states focused communities on the Internet will attract the most buyers.