It was time for a change. And the union encourages companies to replace uniforms every two years. For three months the committee surveyed flight attendants to find out how they wanted to look and feel on the job. Flexibility and comfort are critical, because the job requires bending, stretching and pushing 250-pound carts. Attention was paid to every detail.
People are personal about their clothing.
One person loves it, the next hates it. We did everything we could to make sure the flight attendants would love their uniforms. Women played with the collars until they got them right. They increased the length of the zippers to accommodate long hair. There's a hidden pocket in the shirt just big enough for keys.