This document is about some of the things you can do if you are not satisfied with your legal practitioner. If you are concerned about the costs your legal practitioner has charged, you should listen to the tapes Legal practitioner's Costs and Disputing Legal practitioners' Costs. If you have a complaint about your legal practitioner, whatever the reason, the important thing is to do something about it promptly.
Many complaints stem from a failure of communication between the client and the legal practitioner.
If you let your legal practitioner know about your concern at an early stage, you may be able to resolve the problem without disrupting the progress of your case. However, if you are still not able to resolve the problem, Victorian Lawyers RPA Ltd may be able to assist you. Victorian Lawyers RPA Ltd is a professional organisation established by an Act of Parliament, and it is the regulatory body of legal practitioners in Victoria. If you want to make a complaint about a legal practitioner, Professional Standards is the department of Victoria Lawyers RPA Ltd which will deal with your complaint. If you have a complaint against your legal practitioner, first discuss it with your legal practitioner.