Schedules meeting with me. User calls and wants to talk to Support Manager about terrible help at support desk. Tell them manager is about to go into a meeting. Most involve fame implements in third-world countries with moderate to heavy political and social turmoil. By and by, I ask if he's aware of new bug which searches e-mail archive database and puts all emails referring to furry handcuffs and photos of Bambi Boombags on corporate Web site.
Meeting is adjourned.
Offer to show him mainframe corporate PBX system sometime. Show him server room, wiring closet, and tech library. Tell him to quit whining, Notes runs the same in both color and monochrome. Tell him I'll go create a new ID for him. Set minimum password length to 64 characters.