For example, if a person is planning a trip to Japan or Africa, we match the online customer with a destination specialist. The planning fulfillment is completed offline. Using travel specialists reassures customers when making high dollar vacation decisions.
Most customers like to receive voice confirmation when planning trips to unfamiliar destinations.
She believes the expertise of destination specialists will improve the travel experience. We are building a knowledge network by taking advantage of already established channels in the market. We are not only leveraging the travel specialists' experience, but allowing travel agencies to serve their clients more efficiently. Webb says ATDC provides the networking and community essential to start-up companies. Its programs and people are giving its companies the information when it is needed.