If the Service Center does not respond to your inquiry within a reasonable time, consider that your request has gotten lost in transmission and re-submit it. Meeting the deadline and confirmation of receipt is crucial. There are only so many seats available and it is first come - first served. Upon arrival, please read and fill out the forms supplied to you by the Service Center and return them to the File Manager on duty before leaving. During review, DO NOT unclip, remove staples, or take binders or folders apart.
Fees vary for other size pages.
Checks only are accepted and are made payable to Commonwealth of Massachusetts . Arrangements can be made to have files sent out to a copy service. And this is recommended for any large documents. There are always several people here during file review needing to use the machine and DEP staff has priority of it's use. A fee may be billed to your company for appointments which are not appropriately canceled.