The register is open to the public. We can provide basic information on licence holders free of charge, including the commencement date of a licence, type of activities covered, and the authorised trading names and main business address of the licence holder. This information can be given over the phone. If you wish to access the public register, please give as much detail as possible, such as full personal and business names and addresses, to help us carry out an accurate search of the register. Or you can visit in person between 10am and 4pm.
Fees are charges for certain services.
These can be paid by cheque or postal order, or, for visits in person, by cash. An account facility is available for customers who regularly consult the register. The text of the Consumer Credit Act is not currently available on the Internet, but you can buy copies of the legislation directly from The Stationery Office or through main bookshops. From time to time he is required to advise the Secretary of State for Trade and Industry on these issues. In order to do this, the Office keeps in contact with the credit industry and consumer bodies and maintains a dialogue with the Department of Trade and Industry about regulatory reforms.