With these modules Evolve covers the service chain - an analogy to the supply chain for manufacturing. Evolve positioned itself until now as a member of the PSA market, but since March it extended this market with global resource management and its optimization. Resources are definied not only as the own emplyees but also as contractors. With Portfolio Manager IT managers can track the status and performance of ongoing projects, it provides a strategic view of the whole project and serrvice portfolio.
Online scorecards support the user.
When the project is sold the Resource Manager helps to staff the projects and to optimize the utilization of your teams, while the Delivery Manager is used to control the financial side of your projects and services. Besides other improvements Evolve added with Evolve 4 two new modules, Contractor Manager and Knowledge Collaboration . The second new module, Knowledge Collaboration, offers functionality to build up and deploy intellectual property in your organization. The previous version of this product, ServiceSphere, was available as a product or as an ASP service directly from Evolve. With Evolve 4 this seems to be not longer possible.