One means of ensuring adequate cash flow is building good relationships with specific people within client organizations, she says. The company's current growth plans include diversification into the staffing and training arenas. Company officials identified the demand for technically skilled personnel in many high-technology companies as well as within the government as a niche that needs to be filled. Their organization provides leadership coaching and development, human resources consultation and training, personnel selection systems and organizational assessments. The services are aimed at improving a company's ability to attract, develop, motivate, organize and retain the personnel needed to achieve and sustain a competitive level of competence.
New employees enter a position highly motivated.
To maintain this enthusiasm, they must have a clear definition of their responsibilities. While this can be accomplished with regular performance appraisals and reviews, many small companies do not have this system in place, she says, because companies and employees do not keep adequate documentation, and both owners and employees fear the entire process. In small organizations, owners do not want to upset workers, and employees might be afraid of job loss. However, Campbell contends that reviews conducted regularly several times a year diminish this fear. The greatest resources in the information technology field are people.