IC200 products are 90 days free from date of Maintenance Agreement purchase. InfoChannel Designer is 90 days free from software date of purchase. Customers covered under a current IC200 product Maintenance Agreement. Pricing will be calculated at time of the call. Multiple products can be prorated to one agreement.
Incident is defined as anything pertaining to a particular problem, question, or request.
Any subsequent emails, phone calls, onsite actions pertaining to that incident will be cover under the agreement. Please have credit card information available at time of your call. Print read first .