Don't give up. If someone is problem oriented, invite them to be a part of the solution. Acknowledge the contributions of citizens. Make sure people know that their efforts have made a difference. Provide ongoing communication with volunteers.
Regular contact is critical to maintaining effective working relationships.
Be willing to make lots of personal phone calls and to write personal messages. Neighborhoods Online is a resource center for people working to build strong communities throughout the United States. Its aim is to provide fast access to information and ideas covering all aspects of neighborhood revitalization, as well as to create a national network of activists working on problems that affect where we live.