If the notice protocol requires freeform text to make the notice complete, the user selects the F13-note option. This will open the NOTE screen and display the default notice type ACES is sending to the client. There are 12 available lines for the user's remarks. ACES returns to the previous screen and the user continues the steps necessary to complete the case action. Notices are always mailed from the central office in the overnight batch process.
Local reprints are available the next day.
The user may choose or notice protocol may requires the notice be suppressed and a letter generated. The user selects the F15-lett option to open the DMEN screen. The User selects 'Letter Generation' and enters the Letter Type. See F1 in the Letter Type field for available letters. Local reprints are available the next day.