It's shown how everything today is customer-driven, and customers are driving others to our solution. Profitability these days is being able to provide value-added services. Information is crucial, and customers look to suppliers for solutions. Companies that understand this are the customers we look for. The ones that are technologically adept and provide services to their own customers are ideal.
Distributors have several options when choosing an operations software provider.
Most options include order entry, inventory control, forms management and accounting functions. There's only a handful of companies that are really providing back-end solutions, and that idea is where this system came from. The core product for which we originally built the system was business forms, so we know the industry very well. The industry is changing, and we're changing along with it. We saw the Internet's significance and knew we should tie in the operations system to e-commerce.