Call-light use has been reduced 49 percent because staff members anticipate residents' needs. The CNA can toilet him in time. He has a CNA who serves as a staffing coordinator and has no need of marketing or PR personnel. The pay isn't high at Crestview. Haider screens potential aides with a written exam that requires a 90 percent or higher score, yet he still has a waiting list of employee applicants.
Job descriptions are history.
You may be taking residents to Dairy Queen or hanging a wallpaper border in someone's room. Give residents what they want Giving residents what they want is the basis of The Ideal Nursing Home program. That's the beauty of it and that's why it works. Residents get up and go to bed when they want. The buffet and menus in the dining room broaden their choices of when and what to eat.