When this happens, transportation companies hire fewer new workers and may even layoff workers. The work of ticket agents is being affected by technology. For example, at some bus and train stations, passengers can buy tickets from machines. People who have access to the Internet can buy airplane tickets. These types of advances are reducing the number of ticket agents who are needed.
Entry requirements for ticket agent jobs are minimal.
Many people who want to get into the airline industry or travel business often start as ticket agents. These jobs provide excellent travel benefits so many people want into the travel industry. Applicants for ticket agent jobs are likely to encounter strong competition because there are more applicants than there are job openings. Airline ticket agents must be at least 18 years old. Some airlines prefer applicants who have two years of college.