June 25, service disruptions US West spliced in a new cable south of downtown today. Six of our analog dialup lines went dead in the morning and are still not back in service at 4pm. Our OPX voice line is has also been out of service most of the day. The upside is that an old rotten cable is being replaced, and line failure rates should be further reduced. We have installed support for the v.90 56k protocol for testing purposes.
More details are available .
A T1 carrying 24 of our dialup lines failed due to a failed pair. This should resolve connection problems for customers north of Newport. US West turned up 12 new digital lines Wednesday afternoon. We had authentication problems for a few hours in the afternoon, and again for a few hours on Thursday. The problems were caused by authentication software that erronously looked in the wrong directory for username information.