With staff able to start their working day without first commuting to the office, clients and customers experience improved contact and response times . Small improvements in contact and response times lead to large improvements in client retention and value. . With less traffic on the road, less smog in the air, and lower demands for urban office space, existing green spaces and heritage buildings can be preserved. The value of existing real estate will increase and those who still travel to the CBD will find a more attractive office environment . . With the spread of telework, new markets and services can be promoted but only by those who have credibility in the new market, i.e. those who have demonstrable experience of telework.
Enterprises can also take advantage of time zones and improve their service to overseas markets. .
With better response times, better service, lower costs, and happier, more motivated staff who have long experience with the company, enterprises are seeing improvements in their ability to compete in rapidly changing markets . Such a competitive edge would be hard to gain in any other way. . The company that implements telework can claim great rewards in the ' corporate citizenship ' stakes. The company will be 'doing its bit' to cut traffic, CBD power consumption, and so on. It will be 'demonstrating mastery of the new technologies'.