Technicians took off the e-mail function. Access to e-mail can be blocked. Terminals can be modified to allow sending but not receiving e-mail. An interactive learning center is on the second floor. No e-mail option is available in the reference area.
Patrons sometimes try to enable e-mail through Netscape.
The laboratory in the reference area is more open allowing better monitoring of activity. Reference terminals time out users to turn over terminals. The use of laptops is encouraged in the reference area. Library users can be restricted to services available only in the library. Terminal conversions can be used to sneak a computer lab into the reference area.