Learning from Leaders is an interactive, educational, inspiring forum that will address cultural change and provide tools for improvement in health care quality and enhanced patient safety. The morning features a thought-provoking and enlightening examination of patient safety leadership issues, while the afternoon will give you the opportunity to interact and discuss key issues. The afternoon will also highlight some Michigan leaders who will share what they are learning and what you can do to avoid mistakes they made along the way. The one thing everyone involved in patient safety agrees on is that blame and retribution are not the ways to effect meaningful change. Health care professionals need a work environment that allows staff to admit mistakes so problems can be identified and changed.
National reforms call for a culture of safety that supports learning from errors and near misses.
James Bagian, MD, will talk about ways to engage doctors, nurses, administrators, and all hospital staff in system improvement and relationship development. Bagian is a diplomate of the American Board of Preventive Medicine, with subspecialty certification in Aerospace Medicine, and a registered professional engineer. He chairs the VA Expert Advisory Panel on Patient Safety System Design. Bagian was a NASA astronaut for more than 15 years with extensive experience in aviation-related safety systems and human factors, and served as one of the lead investigators of the Challenger accident investigation. First, Do No Harm is a videotape designed to raise awareness, stimulate dialogue, and motivate change to enhance patient safety.