Quality is everybody's responsibility, therefore if the implementation is organised as a project, the individuals within the company will take responsibility for their part. This means that the role of the project manager or leader is as much as a facilitator and trainer, as the man with responsibility for all the activities within the system. These activities should be managed by the project manager or leader, often implemented by managers within the company, under the approval of the Chief Executive. The Chief Executive is ultimately the project leader. Time frame of the project is likely to be about 12-16 months, dependent upon the size of the company, the resources utilised and the company's other objectives.
Projects often fail because off beat planning and implementation.
Appropriate ISO 9000 training To successfully implement the ISO 9000 QMS in the organisation two distinct types of training needs must be addressed. First, a training program must be developed to familiarise the entire organisation with the registration objective, the standards, and the registration process. Second the training element of the ISO 9000 standard itself should be fully implemented. The training element requires that all the personnel should be thoroughly trained in all the aspects of the QMS for which they have responsibility. In addition, training plans must be developed and training records of all the employees must be maintained for all employees.