Background checks and physical examinations are recommended for staff. Go buy the tools to do the job. The school-age program should be fun and challenging. It should enhance children's educational and social skills. Proper staffing and programming will make the difference.
Every good gardener has an almanac.
Have a detailed Parent Handbook that covers every contingency. From opening times to sick policies, cover everything a parent should know about your program. The rest involves set up, public relations, and registration. Quality preparation does work, even if you aren't a gardener. Stan Bienick is Executive Director for the Cherokee Center for Family Services, a Department of the Cherokee Boys Club, Inc., Eastern Band of Cherokee Indians.