Excellent faculty are available to students. Faculty provide students ample opportunities for such contact and encourage students to meet and interact with them. Excellent faculty listen attentively to what students say. They are sensitive to non-verbal and verbal cues and are careful in their analysis of a student's written work. They pay attention to student feedback in critiquing and improving their own performance.
Excellent faculty are responsive to students' needs.
They realize that students, in addition to requiring academic support, often need encouragement and individual attention as they try to adjust to the varied demands in their lives. These faculty can provide legitimate and appropriate responses to students' needs. They are careful to maintain a professional approach in all of their interactions with students. Excellent faculty are fair in their evaluations of students. They maintain objectivity and follow carefully the evaluation criteria provided in the syllabus at the beginning of each term.