At the same time, community and policy work informs and enhances direct services with clients . Workers provide community education programs through information sessions, displays and information stalls. If you are interested in having a worker talk to your groups or class about particular issues for example the Bureau services, tenancy or consumer law, settlement issues for new arrivals, or financial counselling, contact the particular Bureau worker for information or to arrange a session. We will remain absolutely committed to social justice, to equity, and the provision of high quality services. All people are unique and should be valued equally by society.
People have a right to self-determination.
Society should address inequalities and injustices to provide maximum benefit to all. People have the right to use the language in which they can best express themselves. The idea of the Bureau was first discussed at a public meeting in 1969. A door knock survey was held of 15,000 local residents to establish what sort of services were needed and whether people would be willing to volunteer. Right from the start the needs of migrants and their willingness to volunteer was an integral part of the Bureau.