The membership card remains the property of Club Arcadian and must be surrendered on demand in any case of use or attempted use contrary to these terms and conditions. Arcadian Hotels reserve the right to change or substitute awards without notice. Arcadian Hotels also reserve the right to change the list of properties participating in Club Arcadian without notice. The redemption of all awards is subject to allocation and availability and must be preceded by a prior confirmed booking with the hotel. The hotel reserves the right to charge the full appropriate rate should a member attempt to redeem an award without a prior confirmed booking.
Members have the facility to nominate a third party when requesting award vouchers.
Once issued, a voucher can only be redeemed by the named bearer and is not transferable. Arcadian Hotels may change the basis on which Club Arcadian points are awarded at any time without prior notice. Club Arcadian points are awarded for spend on accommodation, food and beverages. Points may be awarded in conjunction with other special offer promotions at the individual hotel's discretion. The maximum number of points awarded for any one transaction shall not exceed 450 points.