Yet they needed the kind of synchronization no paper system or simple contact manager could provide. After considering basic contact management solutions such as Microsoft Outlook, the company contacted Wintec, a Multiactive Business Partner, who recommended Multiactive's Maximizer Enterprise sales and customer management software and its companion MaxExchange automated synchronization package. Now, McDonough has 40 people using Maximizer Enterprise, with 25 remote users keeping in sync using MaxExchange. That includes customers, vendors, and any other business contacts. There were immediate tangible benefits once McDonough had Maximizer Enterprise up and running.
People spend much more time at their desks instead of going through file cabinets.
Communications between offices have been much improved. The most dramatic result has been with our outside salespeople. They are much better informed than under our old system, because they use laptops and remote access to stay up to date with what is going on with their customers. Mr. Galatas knows that automating McDonough's customer management with Maximizer Enterprise and MaxExchange was the right move. We are much more efficient as a result of using Maximizer Enterprise.