If you would like to get extra copies of the books for the individual courses you do not attend, just designate them at registration. Extra Books are not available for the certification tracks. If you must cancel, and have no one to replace you, your refund request must be in writing and postmarked no later than June 5, 2000. Direct your letter to the SANS Institute Conference Office SANS Registration Office 8902 Edgefield Drive Colorado Springs, CO 80920. No refunds will be given after June 5, 2000.
Internet access is provided in the terminal room.
The terminal room will be open from early morning to very late at night during the conference week. SANS provides the terminals and 10baseT drops for users bringing their own computers.