In addition to processes for ensuring relevant, timely and accurate information, there is an emphasis on quality and teamwork regarding the use of information. Data analysts from various programs work together to integrate data that is formatted into a balanced score card report. There are processes for maintaining, storing and disposing of data and information. Access to and release of information have been improved through security mechanisms such as password protect and virus checking software. The inventory of technology, along with committee review of all capital project requests dependent on information technology, assist with ensuring consistency among sites.
Much effort is made to share information.
This is done externally through local newspapers, annual reports and regional newsletters, population health profiles, education sessions and open houses, and by participating on multi-jurisdictional committees and task forces. Internal processes include E-mail, automated scheduling applications, and Internet access. The team has embraced the concept and philosophy of continuous improvement and intends to develop indicators for monitoring quality improvement efforts. Priorities relate to further development of the comprehensive information management plan, processes for ensuring that quality initiatives improve health outcomes and corporate decisions, and centralized health records management. Efforts are under way to improve on-line access for all sites in response to the growing demand for remote access to data and application servers.