On the down side, writing the scripts can be daunting to those not technically inclined. No support for logic to hide ineligible answers to interviewers' questions Entering open-ended text is laborious niggles with Entryware include the lack of support for quota checks and the ability to conditionally hide answers to questions as you can in most CAPI packages. There is no analysis capability, but it exports data and labels in SPSS format for analysis. For interviewers, responses are entered on screen with a stylus. Single and multiple questions appear as Easy to carry, easy to use and a battery life of days not hours tickboxes, with a scroll bar for long lists of answers.
Numeric questions incorporate a simple number 'keypad' on screen which is easy to use.
It is really only openended questions that cause a problem. Parks Canada is currently experimenting with two Entryware Palm devices for visitor surveys to National Parks in the Atlantic region. It is enjoying a modest increase in response rates because the interview process appears more interesting to interviewers and respondents. It makes it a lot more streamlined. The staff in the field are appreciative of it and we're getting good feedback.