They will be able to submit properly produced PDF files without extensive training. They will be able to check balances and pay bills. Now comes the challenge. The tools are here now. What we saw in Chicago at PrintImage 2000 was up and running.
Quick printers can put it in their shops today.
The only obstacle is that the printer has to go out and sell the Internet services. Customers will have to be sold on the advantages of the Internet. Just having a Web site isn't going to be enough. A quick printer will have to combine current marketing efforts with the new Internet tools. Marketing on the Web is just one part of the selling puzzle.