They are not in favor of receiving or giving crucial feedback. There is little competition in the workplace to remain in agreement with co-workers. The selection of workers at a given workplace is based on various points. Training is considered highly theoretical, giving little structured programs. Family and friends are preferred due to trustworthiness.
Loyalty places a large part in what position an employee is in.
Promotions are based on loyalty to their co-workers, especially those of higher status. Given this information, changes on how we approach this project will occur. Not only changes to the way we approach them, but what we normally expect from our clients is also going to be different. Be prepared to do things in their manner to get this accomplished creating little aggravation and inconvenience.