But bigger pipes are only part of the answer. The outsourcer can determine if a pipe is broken and knows how to reroute the data around the breaking point so data transfer remains seamless for the user. The company manages its networks from client support centers around the world. The support center in Singapore will provide the proactive management of the Acer Global Network. Its network management professionals can determine in advance if a problem is brewing and intervene before the client experiences any difficulty.
Most problems occur when client usage pushes the upper limits of the network capacity.
The benchmark for network uptime is in excess of 99.5 percent. The systems that process credit cards have an uptime of almost 100 percent because these clients want redundancy. Reliable performance, as well as predictable costs and advanced technology, are the main advantages of network outsourcing. Maloney says corporations like to outsource their networks because they don't want to worry about its engineering complexities. For example, a networking specialist at a bank can only rise so far in the corporate hierarchy because networking is not the bank's core business.