Evaluations are tricky because humans are tricky.
We blend together facts and feelings and projections. Because our meaning-making minds are so Powerful, we sometimes lose perspective and make reports that are less than accurate. What Rob shows you is how to use the tool of these five steps to increase your chances of discovering and sharing the truth in a way that meets you personal and business needs. Rob has a Master's Certificate in Dispute Resolution and Communications. He has been a radio and television talk show host at the University of Hartford.