Efforts are underway to reach the goal of calls answered in 20 seconds or less. The Yale Faculty Practice is pleased to announce the recruitment of Ms. Judy Harris as the new Yale Faculty Practice Compliance Officer. Judy Harris joins the YFP with an extensive track record in medical services auditing and fraud and abuse investigation in the health insurance industry. As part of the YFP's commitment to full compliance with teaching physician billing regulations, Ms. Harris will facilitate the development of the YFP's compliance plan and monitoring process. Yale Practice spoke recently with Ms. Harris regarding her initial objectives for the compliance effort.
Physician education is essential.
The first step is underway including the creation of a comprehensive communication plan for attendings, residents and support staff that will include a training package and a fraud alert newsletter. Our goal is to keep ou r physicians informed on a timely basis and to support them in maintaining full compliance through a steady supply of information and compliance tools. Gaining acceptance of the absolute importance of documentation is essential to reach full compliance. In the next 6 months, our educational program will be in place. The full compliance program will be implemented later this summer.