Regularly questioning your delegates about your course material encourages them to listen actively. To make sure they continue to listen actively, give full consideration to each of their replies. Ask for commitment Set exercises to make sure that your delegates are committed to your ideas. Practice will teach them the value of your ideas. Try to illustrate with personal examples.
Nothing helps an audience to understand as well as personal stories.
I remember hearing an experienced communications trainer graphically telling his delegates about his first meeting with an extremely sociable person and how he felt that personal information was being sucked out of him, and he was unable to stop talking. It was his own story, and all the delegates shared his feelings of surprise and exhaustion and understood what the trainer meant when he talked of different personality types. Your delegates will always warm to you if you can reveal your own feelings and weaknesses. It can be difficult to do so. For this reason, your delegates will respect your courage.