Respondents confirmed that their companies currently integrate voice and data solutions for end-customer companies. The panel, whose composition mirrors the North American channel universe of 93,500 solution provider organizations, includes companies of all sizes. The findings reflect the fact that small businesses have the most to gain from productivity-boosting tools such as handhelds and wireless devices. Vertical-market focus also plays an important role. Reality surveyed its IT Research Panel, whose members are involved in IT products ranging from systems and networking to electronic commerce and peripherals.
Panelists represent companies of all sizes, from enterprise to entrepreneur-level.