A good example is the company s new electronic medical bill processing system for workers compensation and automobile liability medical bills. Corporate System's new service, eBillPro, leverages the Internet to electronically link the medical providers billing process to the medical bill adjudication and payment process. Designed to benefit both the provider and the carrier, eBillPro should greatly reduce processing and cycle time by eliminating mail delays and numerous manual processes. The company says that eBillPro enables the complete electronic processing of workers compensation and auto bodily injury medical bill because it also enables the electronic transmission and processing of all associated attachments, such as doctors reports, which are critical to the adjudication of these invoices. Omega Insurance Services provides another example of a traditional service organization's innovative use of the Internet.
Omega provides investigation and video surveillance of workers compensation claimants.
A client can assign cases and view status reports, final reports, and even photos and videos of claimants 24 hours a day on Omega's web site. Then, of course, pure information services are another natural for the Internet. Like IRMI, most of the traditional publishers of risk management and insurance periodicals and reference services are moving onto the Web in some form or fashion. While only 12 of the nearly 500 exhibitors advertised themselves as dot coms, the vast majority of the exhibitors I spoke with were offering or developing some type of ASP solution in connection with their products and services. I suspect this is only the beginning.