TSS has a service level agreement . We put together this reference of the most commonly used features in Composer, and how to use them. FAQ Our Frequently Asked Questions file about Composer and one-button publishing. This document explains its features and how to use them. The Internet is full of help of various kinds for every possible computer user.
Many vendors offer help for their customers.
Check the materials that came with your product, or search for the venor's web site for details. There are hundreds of newsgroups on computer topics of almost every imaginable variety. Most are in comp.