The training provided supervisors and union officials with a common understanding of partnership, and the basics of the Federal labor relations program. The training covered the rights and responsibilities of both management and the union under the Federal program, as well as a discussion of the reasons for, and key concepts of, partnership, and how partnership can be a foundation for more effective organizational performance. By better understanding what their rights and responsibilities are under the labor relations program and understanding that these rights and responsibilities are not diminished by partnership, both parties can feel more comfortable in working in partnership. M Improved service to OPM employees regarding benefits. Leave and Earning statements were made available to OPM employees online via Employee Express.
Employees can now view and print current and recent statements from their computers.
We will continue to monitor this activity to prevent further erosion in the figure. Feedback from participants consistently indicated that people found the seminars to be well-presented and useful to them in making plans for the future. M Improved customer service to employees and managers who work in locations that do not have onsite HR staff by increasing access to information and training for employees. We funded and coordinated a variety of independent study courses for field employees, enabling them to participate in self-paced study and training from remote locations. We also conducted multiple visits to OPM's Pittsburgh Teleservice Center.