They will use expert knowledge and get to it more quickly the next time it's needed. We believe, in fact, that if they worked out loud, we would hear comprehensible fragments of English or German. Ways of Storing Knowledge Knowledge has been entrusted to today's computers. It's impart in painful fashion, through the ingenuity of countless programmers. But programmers are software experts, not knowledgeable in the overwhelming diversity of uses to which computers can be put.
Programmers are interpreters, critically positioned between the expert and the computer.
This interpretative process, ironically, is the subject of very little formal programmer training. We argue that object oriented programming makes some headway in improving software usability, but that the improvements are overblown. Tomorrow's computers will be engaged in direct dialogue with experts. They will be patient but unrelenting in their attempt to learn what the expert can teach. Above all, the new computers will do this in our native tongue, not theirs.