Among Top 5 Web Sites North Carolina Co-op site was chosen for its ability to conduct business online with its customers. Blue Ridge stood out because of their ability to conduct business online with their customers, according to the evaluation. Blue Ridge also provides a lot of energy savings information and tips. Its monthly newsletter and annual report are viewable via the Web site. Co-op members have the option of paying by electronic check or with a credit card.
Members can check to see if their bill has been paid as well.
It's all secure, the co-op contracted with a security firm to be sure its members' transactions are safe. The co-op plans a big ad campaign with information about the online service advertised on billboards, in newspaper ads, bill stuffers and news releases, as well as in its member newsletter. TMLP was presented with the award at APPA's Customer Connection Workshop held recently in California. APPA, a service association for community and state-owned electric utilities based in Washington, DC, conducts the Annual Report contest to encourage and recognize excellence in communication. Annual Report entries were grouped according to the company's gross revenues.