Now access dacEasy Point of Sale. Now try going to the sales register area. Check to make sure the proper template is being used. For the 40 column receipt printers we recommend the 43rec40.FMT or 4694rec. For 80 column printers the Receipt.
FMT template is the default.
This will happen if they have a 40 column printer setup as an 80 column printer. Make sure the Columns field is set to 40. Also check the port that it is pointing to. The last step is to see if that printer driver is installed in Windows. DacEasy tests barcode printing on barcode printers only.