Most of us swear at our computers at one time or another. And that is an interesting delema, because computers do exactly as they have been told. And it's people who tell computer what to do. She was mad, angry and very unhappy and shouting at us, while being totally uncooperative. She was mad because we weren't putting out the fire, but at the same time, she wouldn't tell us where the fire was.
Problems are sometimes hard to track down, even for the most experienced person.
But in all cases, the problem has to be defined before it can be solved. Maybe that works in her home, but it won't work on the internet. What this lady didn't understand, we think, is that the links she was trying to get to were probably not on our domain, and would have shown up this way had she known more about what she was doing. We want to know about these problem links too, as we don't want dead links, but it is beyond our power to do anything about someone elses pages that aren't working or have been deleted or moved. Act like a spoiled child, and no one will help you.