All the information you need to get started is at your fingertips. The first step is to set up accounts in your banking software to represent your SunTrust accounts and then enable them for PC Banking. Contact a SunTrust eBanking Specialist at your earliest convenience. To help support you better, please be at your computer with the software running and have available a description of any error messages you may have received. PC Banking uses toll-free numbers, so there will be no phone charges associated with using this service.
Information is updated daily.
If you try to get data a second time it will give you a dialogue box telling you to try again the next day. The first time you download data, you should be able to retrieve all transactions which have cleared your SunTrust account since the last hard copy of your statement. Subsequent downloads will show transactions which have cleared since your last download. There are two ways that transactions can go with online bill payment. If the merchant is not able to receive electronic transfers of funds, then payments will be made by check.