The Content Manager wanted an outside review of the site's usability. I looked at topics like terminology, navigation and readability. These changes were applied throughout the site, making it easier for readers.
Readability improvements Recent research shows that people scan on the Web.
This new design helps scanning by using bold text to highlight important fields in the descriptions. There is also less text, which makes it easier to find an interesting property. Clearer indication of where you are The original design did not clearly indicate what part of the site you were on. In the original design, it was in the middle of the page, now it is right over the menu, which helps to identify the page and the menu commands. Clearer terminology Wording changes make information on the site more accessible.