However, Datek doesn't offer as many research tools as Schwab or CSFBdirect, and Barron's criticizes this site for its cluttered design and mediocre portfolio reports. Securities is probably the most recognized name in the online brokerage arena, but it's not included in ConsumerSearch Fast Answers because none of our top reviewers give it top marks. Our Consensus Report shows how many times products are top-ranked by reviewers included in our All The Reviews Reviewed chart. If you're not comfortable making your own investment decisions, you may want to eschew online and discount brokers altogether and go instead to a traditional full-service brokerage. The huge amount of investment and financial advice available in print and online can be confusing and requires time to sift through and read.
Most online brokers experience periodic troubles.
Alternatively, if you have decided that an online brokerage is the way to go, experts say to consider getting two or more providers. Having multiple brokers serves as a safeguard if you want to make a trade while your primary broker is suffering a technical or hacker-induced glitch. Having multiple brokers also allows you to mix and match features for instance, you could do research at one site, but execute orders on another. Where To Get Your Questions Answered Planet Feedback is a service that allows you to either ask questions about products, or to seek help in disputes with manufacturers or vendors. Planet Feedback offers to intercede to help make sure the manufacturer pays attention to you.