Most conflicts have both integrative aspects and distributive aspects.
Integrative aspects concern the continuing relationship of the parties and how they feel about each other. The distributive aspects concern who gets what and how much. Often in a business dispute, the positions of the parties will be softened considerably by brining to bear on the discussion, directly or indirectly, the personal relationship of the parties. However, regardless of the emphasis, the mediator's approach and structuring of the process may vary depending on whether the emphasis is on integrated or distributive aspect. At some point, the expectations of the parties about their continuing relationship after the resolution of the immediate dispute should be considered.