This is the first time a national retailer has transitioned its rebate process onto the Internet. By streamlining this process and moving it online, both customers and manufacturers will be able to find, file and track their rebates with minimal hassle. The standard 10 to 12 week period that customers usually wait for their manufacturers' rebate checks is expected to be reduced by up to 50 percent. Staples is committed to outstanding customer service and this partnership will immediately bring our customers' experience to a new level.
Many customers think of getting a rebate check as a very slow-moving chore.
Headquartered outside Boston, Staples invented the office superstore concept and today is the largest operator of office superstores in the world. The company has over 46,000 employees serving customers through more than 1,000 office superstores, mail order catalogs, e-commerce and a contract business. It has approximately 200 employees.