Discover techniques to better understand customer needs. Leadership and Team Building Understand the difference between leadership and management. Appreciate the characteristics and styles of effective leaders. Delegate more effectively. Understand and handle the stages of team development.
Operations Establish meaningful operation performance metrics.
Improve operations cycle times and increase asset utilization. Enable maximum customer service at minimal inventory levels To the top Module 2 - Improving Distributor Profitability and Customer Focused Marketing Improving Distributor Profitability Acquire the tools and techniques to improve asset utilization and return more net profit. Understand income statements, balance sheets and key financial ratios. Put profit first in your planning. Utilize methods of increasing profitability through increasing sales and reducing expenses.