That's what this article is all about. Rapport is not an event, nor is it the result of a process. It is a process in itself. It's also not simple or easy to establish. However, it is very easy to lose.
Rapport is temporary, only good for a few seconds or minutes.
You can either build on that tiny time frame or break the rapport. If you have the skills, and are able to build on the initial rapport, you stand a chance of eventually establishing trust. More specifically, Ms. Adams must trust you to respect her and not take advantage of her. There are only two ways to establish rapport - verbally and nonverbally. Verbal rapport building.