They know they can only develop appropriate action plans based on what is really going on. They also are careful about assumptions. They ask questions to determine what the customer really wants and needs. Real professionals never guess, they ask their customer and listen to the facts. They want to produce results for their customers, their company, and themselves.
Professionals are problem solvers.
They don t make excuses, but rather determine the actions they need to execute to accomplish their goals. They know that talk is talk, and actions speak louder than words. Sales professionals know their reputations are dependent on their integrity and honesty. They know their success is based on their ability to meet their commitments to their customers, their company, and themselves. The principles are very clear, but very demanding.