Subscribe to our bi-weekly newsletter. This article describes the challenges of capturing user website behavior and the recording methods that usability specialists at Tec-Ed have developed. Kantner, Laurie and Stephanie Rosenbaum. This paper describes the strengths and weaknesses of two usability assessment methods frequently applied to web sites. The discussion not only compares the two methods, but also discusses how an effective usability process can combine them, applying the methods at different times during site development.
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Khan, Kushal and Craig Locatis. The Effects of Link Display and Link Density on Information Retrieval From Hypertext on the World Wide Web . This study investigated information retrieval from hypertext links on the web. Ten Questions About Information Architecture . This document answers 10 questions about information architecture and information architects, including who they are, how they got there, what they do, and why in the web world.