Novell Host Printer enables mainframe documents to be printed on any of the network-attached printers. With Magic Helpdesk, employees key in their computer problems and the software automatically routes the complaint to the appropriate support person. The software also tracks the number of calls and how quickly the staff responds. Xtend connects the switchboard to the computer system. When people want to reach a hotel guest or employee, the operator can access information from one terminal rather than transfer the call to several other people.
Guests can call one central operator and request room service or other information.
Hewlett-Packard Co. OpenView helps identify the location of a malfunctioning workstation. Whatley plans to set up an intranet in a month or so. We've compiled information on red hot content delivery networks from Akamai, Cidera, Digital Island, and iBeam. Remote-Office Firewalls Article Guide Full Chart Customize Chart Product Directory Search Find more Buyer's Guides . During Technology Exchange New York, Network Computing Real-World Labs LIVE will demonstrate mobile computing and wireless connectivity solutions.