The low-threshold service model allows SEPs to make and maintain contact with clients who may be in urgent need of supportive care. Enrollment Enrollment is anonymous, but programs will make a unique identifier code for participants. This code contains letters from their name and numbers from their birthday, but the full name is not recorded anywhere. No address or other contact information is required. SEPs use letters from the participant's name so that the code can easily be reconstructed if the card is lost.
Participants receive an enrollment card when they enroll.
The card contains their anonymous unique identifier, and states that they are lawfully entitled to possess syringes from the program. Participants are advised to carry the card whenever they are carrying their syringes. Each program has its own enrollment process. A person can be enrolled at as many programs as they choose, and use the services of different programs as often as they choose. Exchange Participants with used syringes can exchange them for new, sterile syringes.