If you're not thinking of it as a business, don't do it. You won't last. The processes all cover the process of selling. Most people think that businesses are basically a place to park the wheelbarrow that gets filled with easy money each day. They didn't do the homework before the test and they flunked.
People are the means and the immediate point of the business.
Customers come to get what you offer and employees deliver what the customers want. Any break in the chain slows or stops the process. No money for you. Employees should be carefully chosen, well trained, appropriately paid, and generally treated fairly. That costs money in training time, blunders, and attitude problems.