The company may be liable for damages caused by termination, like the cost of spoiled food, health problems or even motel costs. If your electric service is cut off without proper notice, you should contact your local legal services office, or a private attorney. You should keep careful records of your contact with the company. Whenever you talk with someone, make a note of the date, the name of the person you talked with and what they said. Common problems you might expect.
Most companies are reasonable in their billing and termination practices.
They will work with customers who try to pay their bills. However, some are not so fair and may violate the law in several ways. They may not give notice before termination or your right to a hearing. They may bill you for charges that you are not legally responsible for. If you are recently divorced and the utilities are in the spouses name, some companies allow the spouse to terminate service without telling you.