Use disability claim system to manage and pay claims while meeting all service, timeframe, and productions standards. Regularly exercise independent judgement in interpreting information. Forward claims on to more senior Case Managers if the complexity of the claims exceed the responsibility and authority guidelines. Successful candidates will have an associates degree or bachelor's degree or equivalent business experience. As our customer's first line of communication with Liberty Mutual, your ability to provide quality customer service will ensure high customer satisfaction, growth, and retention of business.
Position provides counseling and assistance to customers on their insurance needs.
Processing policyholder change requests and assisting sales representatives are daily functions of the job. An Associate's degree or equivalent training. A minimum of 2-3 years of related work experience, superior communication and interpersonal skills are required. Bilingual a plus. Excellent salary and benefits package.