Our legal services average out to about 4 cents per employee per month. Of course your utilization rates and the range of our services utilized by your counselors will affect this number. Our program is based on the fee for service model giving the EAP absolute control over cost. The proposal addresses this issue in detail. EAP counselors are called upon to resolve a broad range of problems.
Many problems have a legal or financial dimension.
Another problem arises when the counselor does not, or cannot verify that the legal or financial piece of the needed counseling service was received. If it is not completed, the counseling treatment may never be brought to closure. EAP management is very careful about its credentialing procedure in selecting the professional counselors who provide services in the EAP's name. The attorneys and financial counselors providing services should be selected as carefully. This network is accessed for telephone consultations by an EAP counselor for use by EAP clients.