I would have to say this phone is one of the worst. I DO NOT recommend this phone, I do recommend their T130. My wife's phone has the same problem, I was promised a T130 for my trouble, it never came. Samsung is aware of the hidden defect in this model. Instructions need slight improvement and simplification, but understandable overall Not perfect, but the best of the lot.
Flip cover prevents accidental activation - great feature.
Travel Charger well designed. Earpiece needs improvement. Find out how. 810, the high-tech dream machine.