There is a link to NSHR for notification of incidents and recognition is given for standardizing codes in this regard. Good procedures are in place for preventing and responding to clients who are prone to wandering. A process is under way to complete fire alarm and fire door upgrades across the region. This is being done in conjunction with fire department representatives. Emergency power sources were upgraded and tested as part of Y2K planning.
Procedures are in place for the immediate shut down of systems.
All sites have developed protocols for dealing with incidents that pose a harmful or criminal threat such as hostage taking, bomb threats and aggressive behaviour. Sites also have established guidelines for dealing with missing client situations, including monitoring clients prone to wandering. This team is using numerous indicators which are outcome based. Results are evaluated and communicated and recognition is given for improving communication to front line workers in this regard. Completion and full implementation of the disaster plan is the team s number one priority, and indicators will be monitored to ensure that this is accomplished, including the education of staff.