Products to buy, articles to read, trips to plan, music to listen to, discussions in which to participate, and so on. Intranets, on the other hand, provide information and tools specifically and exclusively for the internal needs of a company. Document management is one of the most common uses of the intranet. Documents are found by either browsing through a directory tree or searching by key words or phrases. Intranets are also frequently used to provide group and facility scheduling.
Intranets can also be a great storehouse for training materials.
New employees with intranet access may view training materials, complete course work electronically, or even watch training videos that are broadcast on the intranet. Electronic collaboration is well-suited to intranets. An intranet, with a document management system, real-time messaging, whiteboard applications and other collaboration tools can change all that. The possibilities are really endless. They can include online help desks and service requests, project management and tracking, online submission of travel and expense reports.