The Step Two answer or decision by the vice president for student services will be final. If the grievance involves a dispute regarding the conduct or the requirements of a course, or of an academic program, a copy of the written decision issued by the vice president for student services will be provided to the Advisory Council on Disability Issues, to the dean and the department head in the school responsible for the affected course or academic program, and, when applicable, to the professor responsible for the course. If the situation can't be resolved then talk with your program specialist. Do this when you first become concerned. It is much easier to resolve the situation in the beginning.
Effective communication is the key.
To file a written grievance you must first file a written complaint within 45 working days of the incident or within 45 working days of the most recent incident where the behavior is of an ongoing nature. Your written statement must include a description of how you were treated unfairly because of your disability, the date of the event, names of people involved, and an explanation of what you did to try and resolve the situation. If this meeting does not resolve your grievance, Dean Akers will conduct an informal investigation of your complaint with the objective of resolving the grievance. You will receive a written response to your grievance within 30 working days of your meeting with Dean Akers. If you are not satisfied with his response, you may present your grievance to Dr. Tony Hawkins, the interim Vice President of Student Services within 10 working days after your receipt of Dean Akers decision.