If the firm does the testing, it may not be able to provide you with a truly unbiased third-party evaluation. We offer private seminars in basic usability principles and always provide an initial consultation visit before starting a project. Contact us for more information. However, sometimes we may be working on other large projects and there could be a short waiting list. If your project is time-sensitive, we can discuss a way to still meet your schedule even if we are very busy.
Privacy is our number one concern.
We never disclose any of the work we perform for you to others. We also respect the privacy of the users who assist us in testing your site and we will not release any information that would identify them. The bulk of our usability specialists are based in downtown Atlanta, GA office. However, we have other specialists in San Francisco and New York City. We often travel for projects and are available anywhere in the world.