Program participants will learn MS Word, Excel, Windows, word processing, ten-key applications, typing, data entry, record keeping, office procedures and receptionist training. Work behaviors are addressed for the student to be competitive in the labor market. The program emphasizes developing student self-esteem. Externships give students the added confidence that they can succeed in the business world. Students receive instruction in Windows, Excel, Quickbooks, MS Word, computerized data entry, accounting concepts and accounting cycles.
Graduates find good jobs in an exciting career which has great potential for promotion.
A 20-24 week program designed to prepare people for medical front office careers. This 8-12 week training program is designed for individuals interested in working with the public in a customer service capacity for a retail store. This practical training takes place at the various Goodwill Stores in Santa Cruz and Monterey Counties. The curriculum includes learning computerized cash register operations, check cashing and credit card verification procedures, stocking and inventory rotation, visual merchandising, customer service and sales techniques, as well as opening and closing procedures. Successful graduates of this program find jobs as cashiers, sales and stock clerks and other customer service related positions.