Companies don't have a strategic incentive to spend millions on electronic commerce support systems. It's far more cost-effective to hire a company like CyberSource, whose business arrangements generally follow one of two models. The pricing models of CyberSource and other outsourcers are evolving, and they are growing like kudzu as the menu of services and products offered expands. Outsourcing intranet and Internet functions, as CTP's Frank points out, is a market that is just getting off the ground. And it's not coming down for a long, long time.
Help is On the Way L ike nature, the consulting and outsourcing industry abhors a vacuum.
Major technology consulting and outsourcing companies have rushed in to fill the enormous demand for Internet and intranet services. Here's a sampling of what some are offering. Or Pay Later Five questions to ask an outsourcer who promises to make your Web site transactional.