The IT press reports what it is told, and spends too little time getting a balanced or even real view. When we speak of IT resources, we are talking about something that can be managed. When we speak of the people and their intellectual assets and experiences, we are in a different realm. This difference leads to the need for a new definition of the knowledge space. We need to define the 'assets' here.
Personal knowledge is an asset.
People can be encouraged or discouraged from expanding their knowledge or looking for new solutions. In other words, they can be managed to the extent only that human interaction can be managed. The environment created to facilitate sharing, in turn, can be managed. The processes impacted by the knowledge created can be modeled, defined, and managed to assure that it accurately reflects practice over time. Technology, however, is not a creator of knowledge but a facilitator of its retention, storage, and usability.