Many guests commented favourably. In an effort to go back to basics, CEM gets its clients to examine their purchasing procedures. The hotel has since sent a letter to all its suppliers asking them to produce a list of their environmentally responsible products for future use by the hotel. Xerox, for instance, responded positively by offering to supply recycled paper suitable for use by the hotel's photocopier. Chlorine-free chemicals were found for the hotel's dishwashers.
Negotiations continue with other hotel suppliers.
CEM continues to meet with the Parkroyal Environmental Education Strategy Committee. The back service corridor had a single door, left open all day for ease of making deliveries. Water Installation of water efficient roses has halved water consumption from 26 litres of water per minute to 13 litres of water per minute. Reduced flow has the added benefit of also reducing the energy required to heat the hot water. One of the hotel's three boilers is planned to be shut down.