In many ways, we get to set the tone in a situation by the ways in which we communicate. Alexander Graham Bell said all minds are like radio stations - constantly broadcasting and receiving messages. We give credit to animals, especially dogs and horses for being able to perceive fear and other emotions in human beings. People can sense emotions in you too. You have the power to create the environment of good will by your thoughts and expectations.
People tend to react to our level of energy and attitude.
As humans, we match and mirror each other. Take the lead.