Members submit their business queries online and receive individual mentoring and advice from a team of experienced professional consultants. Management Direct is accessible to members with a username and password. If you are interested in becoming a member please fill out our online application . If you are not a member you may view our Visitor Preview to see some selected material from Management Direct . The Balanced Scorecard is a model for measuring business performance, which looks at intangible assets such as customer satisfaction, as well as traditional financial measures.
Financial measures fall short because.
They focus on past performance and arrive too late to help prevent problems and ensure the health of the business. Avoid mutual misery with a clear job description Money is lost and time is wasted in every company every year because employers have not told employees what their job is. A proactive employer will take steps to ensure that a new recruit gets detailed information on what comprises his or her job. Whether he or she does it is another matter but the absence of a specific job description should never be a reason for poor or confused performance. A feasibility study is a comprehensive evaluation of your business idea to assess its viability.