More information follows.
Pricing and ordering information, and guarantee, are at the bottom of this document. Also interspersed are brief testimonials by former mediation participants, which, unlike many such testimonials, focus solidly on what worked in the process rather than their satisfaction with the process or its results. Mention is made of some of the wide range of disputes that can be resolved by mediation, but the overall purpose is more to give the watcher a sense of the process and, especially, the protections that it offers for its participants. Thus strong emphasis is placed on confidentiality, safety, the nonbinding effect of interim proposals, the fact that access to the courts is not compromised by participation, and the opportunity to explore ideas that would have to be suppressed in an adversary setting for fear of opening doors to an adversary. While there are many useful introductory tapes on mediation, this is one of the most effective, especially in the way it demonstrates the breadth of opportunities that mediation offers and the clarity with which it presents a balanced view of its advantages and disadvantages.