For instance, if a program is operating at capacity, the client will have to wait for the next available bed or counseling slot. During this crucial period, the client may need additional reassurance to remain motivated about entering treatment once the space becomes available. The wait to get into treatment can be a formidable barrier to recovery and often both the professional and the client become disheartened and may decide to defer treatment to another time. Later, alcohol or drug use may precipitate a crisis for the client and once again the professional will attempt referral to substance abuse treatment. The sooner the client is placed on the waiting list, the sooner he or she will get into treatment.
Most providers are delighted to work in collaboration with a professional clinical referral source.
This includes participating in case conferences, collaborative treatment planning and other joint case management activities. It is important, however, to discuss your expectations with the provider clearly and concretely. Because of strict regulations regarding confidentiality, the provider will not discuss the client without the client's written consent. If there is a need to confer with the substance abuse staff, send a copy of a release of information signed by the client with the referral papers. Also, if written progress reports are needed, it is wise to give the provider as much lead time as possible, since most providers lack the resources to respond to your request immediately.