Work performed under broad guidelines which include all administrative directives in the form of rules, policies and rprecedents. Often independently determines work methods and tasks. Work reviewed for meeting objectives. Consequence of Error Little or no impact from errors. Mistakes easily rectified by co-workers.
Errors can impact efficiency of own functional unit as well as customer satisfaction.
Mistakes are reversible but not easily rectifiable causing lost staff time. Failure to achieve results may cause delays in program schedules and incur an additional allocation of resources. Significant impact from errors made. Errors affect entire unit or program and may damage perception of unit credibility. Mistakes can cause unit disruption and have adverse impact on external agencies.