The maintenance of records is essential for all cities, counties, state and federal governments.
Records span over many years and include minutes from meetings, ordinances and resolutions.
Frequently, historical records need to be accessed from as far back as ten or twenty years ago. Retrieving this information has been a manual and tedious process. With a manual filing system, the Clerk could rely on nothing but an extremely good memory to locate the correct documents. New Berlin is a medium-sized city of about 35,000 located west of Milwaukee, Wisconsin. With nothing but a manual system in place, Bill often had to rely on his experience and memory of past events to locate references as a starting point to locate records.