Employees sometimes have personal problems that impact work performance or general well-being.
Almost any problem can be successfully treated, providing identification is early and referral is made for appropriate care. The EAP provides confidential and professional brief counseling, assessment, and referral for employees who seek assistance for personal concerns. The EAP is voluntary, confidential, and free of charge. Ideally, the EAP hopes to provide a way to solve problems before they affect job performance. If job performance has already been affected, an employee's participation in the program will neither cause nor avoid any corrective action.