Recently they announced they were going to apply limits to the 'big' free users, and I paid little attention due to my limited use. Well, the skeptic in me proved justified a few days ago, when I was advised that because I am a big user, my service would be limited to early morning hours. More skepticism was immediately justified when even at 3 a.m., I was prevented from using Juno. But that may not happen. The company says it doesn't have any money.
Internet service is too important to be shut down without notice.
The PUC needs to play a stronger role in this industry.