Claims for shortages or damage must be notified to us within seven days of receipt of goods, no claims will be considered if notified after that time. No unauthorised returns will be accepted. Returns must have written authorisation from The Shetland Times Ltd. or their representative. No books will be accepted back by us unless in mint condition. No single copy returns will be accepted.
Postage is charged on all overseas orders.
Our terms are strictly nett. No settlement discounts or other deductions may be made against amounts due on invoices which will be raised at retail prices less agreed trade discount. Payment for invoices raised during a month must be with us on or before the 28th day of the following month. The Shetland Times Ltd. reserves the right to withhold further supplies in the event of amounts being overdue, breach of any conditions of this agreement, or any other reason which at the discretion of the company warrants such action. The Shetland Times Ltd. reserves the right to charge interest above base rate on any overdue accounts.