The Agency is comprised of three divisions, which include Investigations, Hearings and Administration. Professional Investigators conduct the agency's investigations. They review the charges, contact the parties for information, apply the law to the facts, and make an initial assessment for the Executive Director to consider.
Licensed attorneys conduct the hearings for the agency.
The Hearing Officer or ALJ conducts a full evidentiary hearing of the issues and hears evidence presented by all parties. Witnesses are called, documents are presented and oral and written arguments are made before the hearing officer. At the close of the hearing, after closing arguments are made and the legal briefs have been fully considered, the ALJ reviews the facts and evidence, applies the law to the particular facts and drafts a Recommended Decision and Order. The agency General Counsel supervises the ALJ's. The Board reviews all cases issued by the Executive Director and the Hearing Officer.