At the same time, the problem may not be so obvious. Once a problem is recognized, the mediator meets with the people involved, individually and in confidence, to find out how they perceive the problem and what the options are. Do nothing and ignore the issue. Some problems can not be solved within reasonable limits. Accept that nothing will be done.
Many problems cease to be important as time passes.
Look for minor adjustments that will cause the problem to no longer be important. Look for significant, but painless, changes that will solve the problem's significant issues. Accept significant, painful changes. Face the problem head on devote significant resources to solving the problem. Look for an alternative solution.