Rugged winters demand 4-wheel drive trucks. The elevation here is 2,000 feet, and every way you go is up. We normally have 100 to 110 inches of snow a year. If a customer has a special request, Teter calls on larger dealers in Parkersburg and Charleston for help. If I want a special vehicle, they let me have it, and we just take a day to go get it.
Nobody has to go anywhere else for service.
About anything a mechanic would need is right there in the garage at Harman. New cars are very technical and we have all the test equipment, everything necessary to repair those cars, from air conditioning to computers. Our guys are well trained. They've been here 25 and 30 years, most of them. That's where he started.