Learn how to earn and maintain it. Biography James Cathcart has been a consultant for Franklin Covey for over four years. He has done extensive work with corporate, education, government and military organizations all across the United States and Canada. He received his education on sociology and organizational behavior from Brigham Young University. His focus on business ethics and principle-centered leadership has contributed significantly to his value as a Franklin Covey consultant.
Every individual possesses the ability to influence others.
The ability to do so, and do it well, defines our attitude. Attitude provides access to valued customer service, professional advancement, and self-development. Attitudes are powerful and speak with many tongues. Through this presentation, John Alston provides strategies for attitude development with an understanding of what makes one attitude more important than another. He stresses learning how to operate oneself, and ways of directing the human spirit in the face of life's bittersweet contingencies.