Employees are often relieved and much more responsive to counseling and support when it is offered early. Timely and concerted action gets the best results. Recommendations Agencies should share successful techniques for designing and supplying proactive performance support, particularly in situations where new technologies and job duties are being introduced. Agencies should share successful early intervention practices. A performance-based action is a legal process that has specific requirements.
Many supervisors have concerns about their personal liability.
Most supervisors need some moral and emotional support to get through what will never be a pleasant part of their job. Some agencies have streamlined their own internally-imposed agency processes. Every effort should be made to improve the governmentwide process for taking performance-based actions where possible, while maintaining employee protections. The Administration should pursue changes to the performance management laws that will simplify the process for removing poor performers while preserving due process protections. Agencies should share successful practices for giving managers and supervisors the support that leads to successful resolutions.