Overall, the 1999 filing season has gone remarkably well. Overall, IRS return processing has gone smoothly, but it has not been problem-free. Electronic Filing . The 1040 tax booklet finally stresses e-filing. IRS public service announcements and marketing material are good.
PINs reduce the burden of mailing and enable e-filing to be nearly paperless.
We consider the test successful and hope it can be expanded. We also assisted the IRS by distributing 500 of its excellent public service announcements promoting the child credit to local TV stations with whom we place our ads. But most problems were resolved quickly. At one point, our e-filing traffic was rerouted because of processing delays to another service center. We found the IRS staff responsive and diligent.