The Club was never in such jeopardy. It was not making enough money, true, but it was never in mortal danger as Disney was. But Disney is a much younger company its executives were very young and therefore change was much easier to introduce. The brand was an icon, but the Paris theme park was not established or rooted in France. Club Med is already an icon, albeit a French icon, which means that here at our Paris HQ change has been a little more difficult to digest.
People are fearful and they are right to be.
Because I am introducing a real Cultural Revolution within Club Med. Our great difficulty is to make two apparently conflicting objectives mix. To maintain creativity and spontaneity on the one hand whilst at the same time managing with a lot of rigour and discipline. We can t let the managers take over creativity, any more than we can allow our artists to run the company. We have introduced a number of changes but the truth is that we are just at the beginning of the real Revolution.