They confirm and validate proper referral documents and money letters as necessary. They personally interview patients in order to obtain complete demographic information that is later input into the Hospital's information system. After obtaining all necessary information, Pre-Registration staff members prepare the medical record file and needed orange plates for any diagnostic tests to be performed. The file is sent with the patient to the appropriate clinic on the scheduled appointment date. All patients must report to Pre-Registration prior to attending, or to book, their clinic appointment.
Patients can book appointments either by visiting the clinic or via telephone.
All appointments are scheduled through the linked computer system to facilitate matters for both staff and patients. The Family Medicine clinic is also responsible for pre-registering new employees and their eligible dependents. Patients are referred to the Addmission Section to schedule elective inpatient appointments or for direct admission.