Although club executives were unaware of any clubs having implemented this concept, research was done on a variety of different types of incentive plans. After receiving information on those plans, club executives began tailoring a system that would meet the specific needs of the private club environment. The most detailed discussions in the planning stages of the program centered on two objectives. The first objective was to determine a schedule of rewards that would act as effective incentives for increased dining by club members. The second objective was to define the formal terms and conditions that would guard the club against abuse of the program.
Members can also earn bonus points by participating in designated special club events.
At any given time after a certain amount of points have been accumulated, the member may redeem these points in any form of reward they choose by filling out a redemption request form. The program will run for three years, with a deadline for accumulating and redeeming points. Each month, members are appraised of their progress on their club statement. This is clearly itemized as Accumulated Points, Redeemed Points, and Current Point Balance. Because the club was pioneering this program, without reference to results in other club environments, they were careful to consider the implications and guard against possible member abuse.