Please call for authorization before returning merchandise. Shipping charges are not refundable. In order to ship our packages within 24 hours, they are immediately sent to the shipping department. Therefore, it is not possible to add to your order. To prevent credit card fraud, we are required to ship all credit card orders to the card holders address .
Most items have a manufacturer's warranty, which is passed directly to the customer.
Direct Sports has no control over the terms or contents of the warranty. Items that do not have a warranty are clearly noted. Many companies prefer that you deal with them directly. If you have a defective item, we will be happy to assist you in receiving a refund or replacement as quickly as possible. If your item is defective and the replacement is in stock, we will try to replace it as soon as possible.