He worked with them in intensive, highly interactive sessions where they examined their perceptions, behaviors and beliefs. Then working collaboratively with the team leader, he devised a plan that individually and collectively addressed these issues. Initial research showed that employees needed a clearer definition of their roles, upgrading of their skill base and trust needed to be reinforced. As a result of coaching and training, in teamwork and diversity for both leaders and employees, roles are now clearly understood, service is significantly enhanced and safety has improved. If an individual is not working effectively, it affects the team, and team effectiveness directly drives the bottom line.
Nothing exists in isolation.
People tend to compartmentalize quickly, to our detriment. Not only can making money and individual fulfillment coexist, it s difficult to have one without the other. The teams Clyde has helped build consistently exceed their goals. Their improved performance means improved product quality and customer service. That usually translates into profits for his clients.