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The mission of the VA Heart of Texas Health Care Network is to serve the needs of America's veterans by providing primary care, specialized care and related medical and social support services. To accomplish this mission, the Network needs to be a comprehensive, integrated health care system that provides excellence in health care and research, and needs to be an organization characterized by exceptional accountability and by being an employer of choice. The Heart of Texas Health Care Network provides telephone medical advice to veterans of VISN 17. Our service has bilingual capability and provides prompt, reliable and courteous answers to patients' questions. Veteran patients and their family members can contact the following toll free numbers to contact the health care system where they receive their health care to discuss medical concerns, access to care, medications or any health problems.