We offer only web-based courses. They understand that Web-based classes can be challenging at first, but they have the knowledge and experience to help make every student's transition into the virtual classroom a smooth one. The Online Help Desk - The Online Help Desk provides readily accessible information and answers to frequently asked questions. Email Support - Students can email the Help Desk anytime. As a policy, our Help Desk responds to emails within 24 hours.
Response time is generally faster than that.
Our average response time is currently less than 6 hours. Not only can we help make putting courses online easier with our course building services, but we have substantial expertise in online instructional design for creating pedagogically sound courses. The Course Development Department's knowledge in regard to making course content available online saves instructors considerable time and effort. We also ensure that the technologies used within a course work across all browsers and platforms within our technical requirements. This includes using available technologies to meet the needs of learners with disabilities.