It has the ability to provide real and substantial savings to our members. They are set up to deal with large numbers of customers, having successfully established a service which has over a million Westpac Bank customers on its books. The ACTU has discussed the service with Westpac, who reported a high level of satisfaction with it. Our members in Queensland have been part of the scheme for many years. It has been a popular service amongst them.
NTEU members can access the service from anywhere in Australia for the cost of a local call.
They will be asked to provide their name, membership number and Branch. A leaflet is being distributed to all Branches and Members explaining the scheme. You should receive it sometime after Monday the 17th February 1997. Extra leaflets should be in the Branch Office by that date.