Dust or dirt has contaminated the print head. Make sure that the media in the tray is clean and streak-free. Make sure that the ribbon is clean. Elsewhere contact the Kodak office nearest you. If the condition persists, service is required.
Multicolored spots appear on prints.
Clean the printer and the surrounding area. Move the printer away from ventilation ducts or open doors. Elsewhere contact the Kodak office nearest you. Smudges, smears, and fingerprints have caused irregularly shaped and colored areas to appear on the print. Fingerprints or other oils have contaminated the paper or ribbon.