Secrets of Computer Geeks Secrets of Computer Geeks Remember that computers are totally literal - if you ask the PC to find the file jobs.doc , it won't find the file jobs.txt . If you ask for jobs. And if you're using a Unix system, looking for jobs.txt won't find the file if it's really named Jobs.txt .
Nobody knows everything.
Anybody who claims he does is lying. Some people know a lot about some particular thing, but they're going to need help with something at some point. So don't feel bad about needing help or additional information when your computer is acting weird or you can't get it to do something you need to do. Don't feel embarassed, and don't let any tech support person get away with being condescending. Acknowledge your limits, work to surpass them when necessary by learning new things, and ask for help when you need it.