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You can also update your mailing list preferences when you are logged in. Do not add any leading zeros to your user id. If his address was Box 27541, John's password would be js27541 . Your first and last names are the same as they are registered on ScheduleMaster. Keep in mind that your name might be William Smith, but it may be in the system as Bill Smith, or your name might be John David Smith and your name might be in the system as David Smith.