We work closely with you to identify the contents of the tables and parameters, including professionally recorded messages, that will allow us to tailor the system to your specific needs. As long as our required network and telephone connections are available, you can expect to be live the first day we come on-site. The rest of the time is spent training your staff and providing support and monitoring of the system. The system can be located anywhere there is access to available phone lines and power supply. Anywhere a network connection is available.
Most systems reside in the computer room where access to backup power is available.
Our Customer Service Department will work very closely with you to determine the requirements for you facility prior to installation. Detailed testing of phone and Ethernet connections are also completed prior to shipment. Once you have set up all the required parameter and voice recording settings, the system basically runs on it's own. Review of reports and statistics are all that is normally required. It is recommended that you run a complete system backup at least every quarter.