Many cannot understand reality. It's as if everyone's flipped. Widespread Communication Failures. At Level IV, active listening simply doesn't work with the opposition. Sometimes it doesn't work with the support, either.
Emotions are so high that people are driven by self-guided principles.
Many of these are irrational. Some are destructive. You can try to talk with people but often it is of no visible immediate effect. Because virtually no one is listening. There are several reasons why they aren't listening.