The manuals now have a consistent and professional look, regardless of who writes them. The contents of the manuals are predefined, and the writers no longer bother with formatting issues, since these have been settled. The Standard Operating Procedure ensures that manuals are complete and correct. Manuals are available when customer arrives for the Factory Acceptance Test, and are shipped with the isolator. The documentation process is consistent, predictable, and repeatable.
New text is captured for re-use and shared among all writers via the document library and database.
For example, Carlisle recently upgraded the control systems used in their isolators. Three standard document components were developed and added to the documentation system. The application engineers simply pick the proper one from the document checklist. About the Author Brady Wiseman is President of DocuScribe Inc., which specializes in document assembly software. A veteran of 18 years in the software field, Mr. Wiseman has extensive experience in database design and transaction processing.