Riverside Line pass riders who wish to order the 2 for 1 pass must mail in a completed order form by November 10. Passengers will pay for one pass but will get to use it for both November and December. Metrolink is offering the 2 for 1 pass program to compensate for the ongoing service delays passengers have experienced recently on the Riverside Line that is operated by Union Pacific Railroad. Passengers have been inconvenienced by service delays, signal outages and other operational breakdowns that have considerably reduced the line s overall on time performance. These service delays have been recurrent and unpredictable, said Metrolink Board Chairman Bill Davis.
Passengers deserve a break.
We need to recognize that there has been a degree of uncertainty they are going to arrive at their destination on time. The two-month special pass will be valid only on the Riverside Line, and will be sold through the mail, at the Union Station ticket window or through Metrolink s Corporate Pass Program. Passes purchased for use on the San Bernardino or Riverside Lines normally can be used on either line. The ticket vending machines will continue to sell monthly passes at the normal price during November and December that are valid on both the Riverside and San Bernardino lines. Metrolink is Southern California s regional commuter rail service and is in its seventh year of operations.