Our mission is to design and deliver training that meets our clients' needs. We will provide clients with the skills, knowledge and motivation to enable them to act effectively and efficiently to improve their productivity and quality performance. Our measure of success is the extent to which our clients' performance improves. The prime focus of BNPC training programmes is to enable participants to make a change in the workplace. This objective is achieved through creating optimal learning conditions and providing follow-up support.
Programmes are highly intensive but strongly participant-centred.
The training approach is geared to be as interactive and participative as possible, and participants learn from each other as well as from the presenter. Case studies, videos, small group activity, role-plays, site visits and group discussions are used in creating and maintaining an interactive learning environment. Presenters also make use of the lecture method, largely in the presentation of new concepts. A particular feature of the BNPC training methodology is facilitating the application of knowledge gained from the programmes in the workplace. Project work is used to link the training to the workplace, thus creating conditions where it can have an impact.