Best Small Cos. Napster's short life epitomized the entire dot-com tribulation that we've recently witnessed. Combining the power of a smartcard with the Social Security system could curb growing crime of identity theft. The only way to eliminate spam is to make it completely illegal to use as a direct marketing tool. A lawsuit against the New York Times for freelance writers challenges noncompensation for electronic rights.
New software promises to monitor workers' stress levels by reading e-mail.
Bet on employees striking back. Microsoft isn't the only company that makes office software. Cheap and free alternatives exist. A new initiative promises to streamline a company's ability to understand and model its business process. Personal video recorders have managed to avoid comparison to MP3 devices as mechanisms for theft.