The TTC and the Works Department install more benches at bus stops and shelters. Locations should be identified with the assistance of the Seniors' Assembly. The TTC develop an accessibility map which would plot out trips between stations that are accessible and link them with accessible bus routes. A geriatrician be added to the Wheel Trans review panel to assess the needs of aging seniors who do not need mobility devices except for canes. The ability to challenge the decision of the Wheel Trans review panel be addressed.
Many seniors are unclear about the criteria and their rights.
They have a fear about speaking out and many do not speak English easily. The review panel should offer community locations, perhaps at seniors' centres, community or recreation centres. The panel should be prepared to provide services in languages other than English, with notices that reflect that service. Community bus routes be expanded and the TTC staff work with the community to develop, support and promote these routes. The City champion the Community Transportation Action Program that is vital to the transportation needs of a number of sectors, and promote efficient use of community agency vehicles.