Nobody denies the technical quality of Banyan's products.
Furthermore, Banyan had an open market window of several years as the only major NOS vendor fielding an enterprise-scale directory, before Novell got into the act with Novell Directory Services. Of course, only recently have users begun to recognize the value of directory services for managing users and network resources. Banyan did not respond to requests for comment. The vendor regularly incensed its third-party partners by failing to apprise them of its plans and then fielding directly competing products. Banyan was even stingier than Microsoft when it came to denying third-party partners access to its APIs and source code, Warner Music's Luca says.