Working on innovative projects 5. Using quality systems, manuals and instructions 6. Activities mentioned in the literature, which were not found in the research, were exchanging knowledge through job rotation, benchmarking, scenario and simulation techniques, eliciting knowledge, and business-process redesign. Factors enhancing or inhibiting knowledge Many were discovered and they divided into three categories - working activities, the organisation, and attitudes. The authors looked more at the tactical level than the strategic and found activities and conditions likely to promote good knowledge management.
Innovation stimulates creativity and motivation, but it also brings risks.
And no organisation can be innovative in all projects and it must make a choice - if it wishes to lead the market it will be more innovative. This means that it puts less effort into knowledge documentation and transfer than the other two since they need to ensure that all their employees have the same knowledge - if one leaves then another can take their place. Individuals are sometimes rewarded for possessing their knowledge rather than sharing it. If an organisation wants to maximise the profit of common knowledge, then it has to choose sharing rather than shielding knowledge and rewards must reflect this. Access our Management Styles Archive or follow the links below to focus on specific management disciplines.