An item may not be in stock. The Manager is not God. Do not expect a manager to fire someone, do not expect a million dollar refund because you feel you deserve one, do not expect sunshine on a rainy day. Many stores operate on a reward basis for outstanding customer service. Let the team know, it is in your best interest.
Furniture comes unassembled.
It also comes in a very large box. Do not buy furniture if you own a Volkswagon Bug or if you do not own basic tools for assembly. Technology becomes obsolete. Remember this fact about technology, everything changes rapidly. Be prepared to buy a future lemon today.