Employees are encouraged to share knowledge as well as reuse existing knowledge. Coaching and training in learning and sharing practices will probably be necessary. This may be a very difficult task if the organization's culture does not currently share information. This objective is currently difficult, but will probably become more accepted as knowledge management becomes more widely used. Impacts Knowledge management can be a positive impact on an organization.
Knowledge management can improve research and development, sales, and production.
For example, the amount of redundant research can be reduced by allowing employees to retrieve and store project design documents. As a result, the product can be completed sooner and a competitive advantage is more likely to be gained in the market. In addition, storing and sharing information about past sales and presentations will allow employees to easily and quickly generate similar product sales to other clients. Detailed customer knowledge will enable the organization to better serve the client as well as gain a more diverse set of clients. One of the largest impacts of knowledge management will be on the culture of the organization.