Give employees copies of their job descriptions and explain each area. At the same time, remind staff members that coworkers are part of the team. Although every singer was a star, not everyone had a solo. The world-wide popularity of the production was a result of cooperation and not competition. Have each member of your staff record several goals.
Goals are important to give people a sense of purpose, provide direction and help guide behavior.
How well your employees are trained significantly impacts their performance. Establish training objectives and criteria. Ensure that those who are training enjoy the process and are good at it. It's easy to discourage a new employee immediately by sending him or her to a coworker who resents training them, or is simply a poor trainer. Require trainees to produce some action or hands-on practice, and offer immediate, specific and positive feedback.