They're asking for crash info and for us to send configs and other files. This is stuff that should have been done before release. They rushed in to compete with Triple Play, and released a horrible product. I have not been able to get a full game complete without a blue screen or system crash, so I really can't say. It even crashes in simulation mode, so again, hard to evaluate fairly on gameplay merit alone.
Graphics are so-so.
Players are still not fluid, ball disappears, choppy scanning, not very refined. Again, too many bugs, check out the message boards for full details. They didn't even really get the sound right. There are a lot of sound effects, and the ambience is quite nice, but the announcers seem to talk in broken phrases as opposed to a complete sentence. I know own the Sega Dreamcast and the PS2.