Racal's deep understanding of the railway industry means that we have been able to develop and deploy innovative mobile services that help train operators compete more effectively in the privatised market. Rail customers enjoy the unique advantage of being part of a closed community of users that has direct access to Racal's rail voice network. The Racal Cellular service is being used to provide train and freight operating companies with a flexible communications platform that can significantly improve operating efficiency and allow the introduction of new working practices. Using the short messaging service, EWS depot supervisors can contact traincrew who are available for duty but at home, to be alerted at least 12 hours before their services are required. The fully managed service also enables train crews to contact their depots for assistance in the case of emergencies.
Itemised billing is free on either a monthly or quarterly basis.
Based on Vodafone's Corporate World Extension service, IMex allows business users to operate their handsets as if they were fixed extensions on the corporate network. Racal Telecom provides a full range of managed telecommunication services including voice, data, Internet, messaging, mobile cellular and multi-media communications to organisations primarily in the transportation, Government, retail, financial services and manufacturing sectors. Customers benefit from standard features such as quarterly management statistics, a single point of ordering and access to a national network of installation centres. As one of the largest corporate holders of mobile telephones in the UK, Racal's consumption of network airtime means it can offer a fully managed service at competitive rates whilst also providing the widest choice of handsets and accessories at high-street prices. The migration from analogue technology to Vodafone's GSM service also overcomes security problems, the principal one being the cloning of phones through the interception of users' personal identification required to authenticate calls.