A librarian will return the call within 24 business hours. Since it is difficult to anticipate specific requests, patrons are encouraged to call in advance if special assistance is needed. New students, faculty and staff are encouraged to contact both the Library Reference Department and the Office of Disability Services in advance of their arrival on campus if special library accommodations are needed. Lending Services staff will also assist individuals with the retrieval of materials from both the circulating and reserve collections, and photocopying. A wheelchair-accessible photocopier is available in the Periodicals Department.
Most library photocopiers can make enlarged copies of documents.
Reference Service Reference staff provide individualized reference and research assistance by appointment, via e-mail and, in person, at the reference desk. Reference staff will assist in the use of the Library's Online Catalog and electronic reference databases. A copy of all library brochures and instructional handouts can be provided on disk upon request and many are already accessible on the Library Web page. An Optelec video magnification system is located in the Periodicals Department. The magnification is approximately 4x to 100x.