Write when the lawmaker does something that deserves approval. A word of appreciation will create a more favorable light for the next communication. On occasion, if you know your lawmaker well enough, you may call to express your views. Jot down the ideas you wish to convey to your lawmaker ahead of time. Don't be put off when a secretary answers the phone or refers you to a member of the staff.
Lawmakers depend on staff to handle many constituent phone calls.
Ask your lawmaker's position on the issue. If your lawmaker agrees with you, thank him or her for talking with you and encourage his or her continued support. If the lawmaker is undecided or against your position, discuss his or her concerns factually. Be polite but firm. You are a constituent, but do not threaten with the power of your vote.