The Twelve Steps and Twelve Traditions are guides for personal growth and group unity. The Twelve Concepts are guides for service. They show how Twelve Step work can be done on a broad scale and how members of a World Service Office can relate to each other and to the groups, through a World Service Conference, to spread Al-Anon's message worldwide. The Al-Anon Family Groups have delegated complete administrative and operational authority to their Conference and its service arms. The Right of Decision makes effective leadership possible.
Participation is the key to harmony.
The Rights of Appeal and Petition protect minorities and assure that they be heard. The Conference acknowledges the primary administrative responsibility of the trustees. The Trustees have legal rights while the rights of the Conference are traditional. The Board of Trustees delegates full authority for routine management of the Al-Anon Headquarters to its executive committees. Good personal leadership at all service levels is a necessity.