A credit check will determine your deposit amount. New customers establishing accounts over the phone must send in the deposit within 10 days.
Interest is paid on the security deposit and is credited monthly to the utility bill.
The utility deposit is refunded when good credit has been established for 23 consecutive months. The amount shown on the monthly utility bill is due when rendered and becomes delinquent after 21 days. At this point, a late fee is charged to the account. Advance payment of anticipated utility bills is also an option for those who may be out of town or unable to meet their due date for other reasons.