Someone probably knows every answer, tried what you want to do, or can give advice. A discussion group paves the way for sharing expertise that would otherwise go untapped. Real-time chat Chat, instant messaging, etc. works with groups of 5 or less. On the plus side, chat is great for instant answers. In a short time, you ll learn how to guide the comments to keep them on track.
Instant messaging is hot.
On the minus side, the fastest typist wins. Multiple threads can get tangled if you can t lead everyone down the same path. And, it s not permanent. Even the best intentions to archive the chat can be dashed by an inadvertent click. It s habit.