We encourage you to visit Hawthorne Management Consulting Inc. often to see what new books they've selected for you. If you have a question about an order you've placed, please don't hesitate to contact us. All prices are subject to change without prior notice. All orders must be accompanied by payment, company purchase order or, if a government entity, Form DD1556. Purchase orders or DD1556 forms must be received in writing or by FAX prior to shipment.
Prepayment is required on all foreign orders.
Non-member customers may take volume discounts off the list price. Members may take volume discounts off the member price. Returns EMP offers a full money-back guarantee on books returned undamaged and in unused condition within 45 days of invoice date. Publications may be returned for credit for a full year after date of invoice provided they are unmarked and resalable condition. To receive credit, please enclose a packing list, reason for return, and a copy of the original invoice.