Training and consulting programs will prepare students, faculty, and staff to make full use of the university's information technology resources. 3.1 Indicator a. Means of Assessment Evaluation of CLE utilization by the Office of Teaching Effectiveness and Innovation, usability testing as class research projects, feedback from CLE Fellows, and CLE usage statistics. Use of Results 3.2 Indicator a. Means of Assessment Evaluation of overall student literacy by partnering with the College of Architecture, Arts, and Humanities and the College of Engineering and Science to incorporate the CLE into English 101 and Engineering 180. This will reach the majority of incoming freshmen. The CLE is in use by all students in English 101 and Engineering 180 within the first two weeks of the semester.
Faculty report minimal problems due to student computer illiteracy.
Students with problems are required to attend supplemental class sessions. Use of Results 3.3 Indicator a. Means of Assessment Survey of administrative offices to determine scale of utilization of available systems. Survey of customers of those offices. All system features are being used that could benefit the operation of the office. Customers of the office are satisfied with the competence of the office to respond to system-related questions.