Business phones need to be answered in a professional manner. There is nothing worse than screaming kids or a mother screaming at her children to be quiet during a telephone call. Even if you are calmly explaining why your child has to wait, don't do it while someone listens on the other end of the telephone. Turn off the bell on your business phone during times you are spending with your children. When there is too much household noise or distractions let the answering machine or voice mail take your messages.
Return calls when the house is quiet and under control.
If you are speaking on the telephone and an interruption happens, put the call on hold while you solve the problem. Be consistent and stop problems before they start. Gentle rules for work times are appropriate and necessary. An infant's needs must be met immediately, but even slightly older children need to know that you don't always get what you want at the exact time you want it. Make sure your business phone looks very different from your home phone so that when your children see that phone to your ear they will know that you should not be interrupted.