Medical information will not be shared. Responsible use of information provides customer benefits. Financial institutions have procedures designed to maintain accurate and complete information. Financial institutions respond to customer requests to correct information in a timely manner. Financial institutions help protect customers against criminal use of their information.
Financial institutions have procedures to prevent unauthorized access to customer information.
Sharing information within the family of companies improves customer service. Disclosure of information outside the family of companies is restricted. Account numbers are not provided outside the family of companies for marketing purposes. We expect that financial institutions will adopt the guidelines as further evidence that they value the trust their customers have placed in them. The ABA brings together all categories of banking institutions to best represent the interests of this rapidly changing industry.