Within 15 to 20 years, workers without a skill set will be doomed to poverty. More and more people will need a college education or very good skill training in vocational schools. Features unrelenting, continual change. It's the rule, not the exception. Business models are changing and will continue to change.
Firms can grow quickly, but they can go out of business or downsize just as fast.
Requires a company to be fast and flexible so that it can better target new markets. This means more choices for consumers. Has caused companies to form partnerships and joint ventures because there's so much competition. Yesterday's competitor is today's partner. As this section went to press, FedEx and The U.S. Postal Service were discussing a strategic alliance, hoping to leverage each other's strengths to improve both companies' business.