The mission of this project was to display customer trouble calls on a map-based viewer for operations managers, dispatchers and field crews throughout this electric utility's service area. Trouble calls displayed in OVS change rapidly over time in comparison to the other data. Trouble calls are always being added and cleared, and they can also come in very large quantities during a major outage. The OVS application includes data entered by the user . Service notes and comments can be entered using OVS and associated with a particular trouble call or customer.
NaviGate users have complete control over data layers displayed in the map window.
The NaviGate screen features access to selected views which contain specific layers of interest. In addition, individual layers can be selectively turned on or off in the map display window. Copyright 1999, Gatekeeper Systems.