Some of the methods used to motivate employees are, numerical quotas, slogans and exhortations, annual performance reviews, pay for performance and stakeholder efforts. Many companies use more that one of these methods. They are usually a guarantee of inefficiency and high cost. A person to hold a job, meets a quota at any cost, without regard to damage to the company. Workers make quotas at the expense of quality.
Managers accept lack of quality, because it is the price of the quota system.
Quotas make a quality system impossible to implement. Got to make a real effort in this area this week. They have an error rate that is allowed, in order to make a production quota. This is right out of the 1960's. Has anyone mentioned that each one of those errors is a customer, a customer who's life or business may be effected by this error rate .