In addition, we've been able to add value to our products simply by changing packaging systems. As part of our effort to better serve the specialty markets, we're expanding our presence in countries around the world. This international perspective gives us new insight into how our products can improve business for our customers. For instance, aquatic plant managers from Brazil and India can get ideas from a lake project in Florida. Providing our customers with more than just products.
Most companies view customer service as a function of the sales force.
But at SePRO, everyone takes a role in customer service. To product specialists who return phone calls from home on weekends. To office professionals who understand the difference between a herbicide and a fungicide. We view customer inquires on our 800 number as a top priority. Because we're committed to proper usage of our products, we also offer our customer an extensive list of sales support materials.