The principal will investigate the complaint and reply in writing, generally within 10 business days. If the parents are dissatisfied with the principal's decision, they may appeal in writing to the AG program specialist within five business days of the receipt of the principal's decision at P.O. Box 2513, Winston-Salem, N.C. 27102. The AG program specialist will meet with the parent, review the student's records and the evaluation data, talk with the student's teachers and prepare a written report and decision generally within 15 business days. If the parents are dissatisfied with the AG specialists decision, they may appeal to the Board of Education by submitting a formal grievance appeal form to the school attorney at P.O. Box 2513, Winston-Salem, N.C. 27102. A hearing will be provided within 30 days before a three-member panel of the Board in accordance with the Student and Parent Grievance Procedure, Policy 5145 .
Mediation serves as an attempt to resolve the problem rather than going into a formal hearing.
Mediation, however, cannot be used by either party to delay a formal due process hearing or other legal procedure. Following the hearing, the administrative law judge shall make a decision that contains findings of fact and conclusions of law. Notwithstanding the provisions of Chapter 105B of the General Statutes, the decision of the administrative law judge becomes final, is binding on the parties, and is not subject to further review under Article 4 of Chapter 150B of the General Statutes.