Every project has the potential of involving equal partners in a bilateral process. LightLab maintains the policy that the laboratory will undertake any form of testing that may be requested within its sphere of competency. When NATA endorsement is requested by the client, testing undertaken shall be performed in accordance with the methods and terms of registration listed by NATA for the laboratory. All testing not requiring NATA endorsement shall be conducted either in accordance with a recognised specification, or otherwise by close consultation with the client. In the latter case, the client will be made aware of the limitations and significance of the results obtained.
Reference is made to the laboratory terms of registration.
The continuing development of the LightLab Sciences Laboratory facilities is constantly under review, in order to investigate ways of achieving shorter turn around times, greater accuracy, and quality results for our Clients. All reports published by the laboratory are well formed, be they published as a printed report or electronically. Electronic reports will be signed digitally with the laboratory digital signature that is current at the time of publication. The signature ensures the document cannot be modified without detection after release and ensures the document will be retained in its entirety. The staff of LightLab Sciences regard our fine reputation as a quality provider of service as an important asset.