That's what is so exciting. We are showing up in more ways than one. We sell them a sofa, or a recliner and we stop there. We believe them when they tell us that is all they need. Older consumers may need to put their feet up due to swelling ankles, and just everyday aches and pains.
Obesity is at an all time high.
Doing the same things over and over again and expecting different results. It was wonderful for customer relations and for repeat business. After a brief introduction and asking for a minute of their time, I explained that I knew that their consultant had already contacted them. I was calling to find out about their shopping experience with us. People were amazed.