While Tigertronics does NOT provide support for sound card problems, we have listed a few troubleshooting tips here to help you with some of the most common problems. If you are unable to resolve a problem with your sound card, then you will need to contact your computer s manufacturer or a computer repair shop for help. You might have one of the volume controls muted, de-selected or set too low. If the volume controls look ok, then check your cabling. If you receive an error message when you click the Record or Play button, then you need to verify that all other programs that use the sound card are closed.
Problems can occur if more than one program tries to access the sound card at one time.
If all of the other sound card programs are closed and you still receive an error message when you click the Record or Play button, then your sound card or its drivers may not be installed correctly. Note that it is normal for the Play, Rewind and Fast Forward buttons to be disabled until after you have recorded a sound. Before you operate your SignaLink on the air, you will want to adjust the Receive and Transmit Audio levels. Incorrect adjustment of these levels can cause poor reception, over-modulation, or improper operation. This procedure will show you how to adjust your sound card and radio audio levels for optimum performance.