Is involved in Extension activities in these areas. Has special interest in credit and women's financial knowledge and decision-making. Also is interested in long-term care financing.
Research includes consumer bankruptcy, credit reporting and privacy, and credit cards.
Credit Research Center is the only academic research center in the country devoted to the study of economic issues related to consumer and mortgage credit. Regulatory agencies, legislatures, the credit industry, consumer groups and courts use its findings. Research focuses on the economics of the financial services industry, particularly markets for consumer credit and insurance. Is a member of board of trustees for the National Foundation for Consumer Credit, has served as associate editor for Journal of Retail Banking, and is co-author of the monthly newsletter Consumer Trends for the International Credit Association. Member of the board of the Federal Reserve Bank of Chicago since 1991.