There can be a lot of information given in a short period of time. We help people hear each other. Sometimes patients and families don't understand the doctor or nurse, but they are afraid to ask questions. A lot can get lost. When a patient comes through the ER doors, it may be their first experience in the medical system.
People feel helpless.
The chaplain explores those feelings. When people feel heard, they can get in touch with their own inner strength and beliefs. When we look at Christ, we see that He met people where they were and fulfilled their need. He treated everyone with dignity and compassion. Volunteer chaplains extend spiritual care Hospitalization can be a very traumatic experience for patients.