Years ago one young student screamed at this adviser about the father. He won't understand. They had a great reunion. The student graduated cum laude three years later. One addendum to the above.
Many students now communicate with e-mail to the home.
It would be good for both the parents and the students to save hard copies of each message and file them away. It will make great reading ten or fifteen years down the road. Some options are available to complete courses either via the computer or television. However, this is not necessarily a good option for everyone. It is important for a student to know their learning style and, if using a computer is required, to be comfortable using a computer and have easy access to a computer.