Call contact person for more information. Entry of current claim and past week are allowed. Sunday night checkwriting encourages claimants to call on Sunday. Local number available for two major metropolitan areas. 800 number available for all others.
Extensive training is very necessary.
Programs should be kept as small as possible for better manageability and reusability. Most problems come with integrating VRU to mainframe. Clearly identify all requirements and changes so that everyone understands. Compaq servers with Novell. Zenith workstations running under Windows with USI Documetrix software, Jukebox running with APT NOSS software.