Patient account representatives can help you do the right things for your patients and improve your practice's bottom line. . . . Our current health care system gives physicians and their patients a lot to be unhappy about. Our health care financing system commoditizes medicine by reducing the physician-patient relationship to transactions. Decreasing reimbursement pressures physicians to see more patients in less time. As a result, everyone complains about being rushed.
Physicians complain about patients who present laundry lists of problems.
Patients complain about physicians dismissing their concerns and not answering their questions. . . . Subscribe to The Responsive Practice Report. The Responsive Practice web site. Jack Valancy Consulting . All rights reserved.