In the broadest sense of the word, it encompasses everything from federal employees to hospital workers and school teachers. PMRC has started research concerning the size of the public sector in the broadest sense of the term. In May 1996, PMRC completed Review and Analysis of Recent Changes in the Delivery of Government Services, a report prepared for the Deputy Ministers' Task Force on Service Delivery Models. This document provides an overview and analysis of recent federal government initiatives introduced to enhance the cost-effectiveness of the services it provides. By looking back at the experience of the past five years we were able to discern key trends in the area of service delivery and identify important issues that will have to be addressed if government is interested in adopting alternative methods of service delivery.
Plans are now underway to begin a monograph series focusing on reforming government.
This series will be based on the recommendations and conclusions detailed in our report prepared for the Deputy Ministers' Task Force on Service Delivery Models.