12 Knowledge seeks community. Knowledge wants to happen, just as life wants to happen and both want to happen as community. Nothing illustrates this principle more than the explosive growth of the Internet. Communities of knowledge are so powerful that they now involve people in conversation with each other all over the globe. 13 Knowledge travels on language.
Language is the verbal blueprint of our experience.
Without a word or a language to describe our experience we cannot communicate what we know. Every mode of knowledge travels on a different language. Language initiates us into a particular world of experience. For example, traditional management uses the language of statistical control, inspection, and balance sheets. Expanding organizational knowledge means we must expand the languages we use to describe our work experience.