Sony Wonder Technology Lab. People loved it. Maybe they loved it too much. When Lovering and his wife visited the place four years ago, the consultant was wowed by the technology but frustrated because so much of it was broken. There were just too many people playing on such delicate equipment.
Great technology is only great if it works.
Fitzsimmons hopes not. EMP's staff has performed all kinds of experiments to see how far the technology can be pushed. MEGs were dropped, Sound Lab pounded on, kiosks poked and prodded over and over. Then we give it to the general public and let them go at it. Things will break.