Long check-in counter lines top the list of annoyances, closely followed by rental offices far from the airport. Once again, we do acknowledge that the layout of many airports requires car rental offices to be located far from the terminal. In our next survey, we will ask a question on the positive changes car rental companies have made. We find these statistics interesting in that lately we have been finding travel to be very stressful. For instance, parking lots are more crowded, shuttle buses are slow, there are long walks to gates, and there are more people than ever waiting in line at newsstands and eateries, in addition to flight delays and cancellations.
Many travelers know how to make travel less stressful.
They travel late in the morning or early afternoon, book nonstop flights, do not travel on Friday nights, pack light, and they take advantage of private airport parking lots. These are all methods that make travel less stressful. Once again, the Omega World Travel Internet and Fax Travel Poll was conducted during June and July 2000. There were almost 800 responses to the Poll, which was conducted by fax to Omega business travelers and corporate travel managers and on the Internet at the Omega Web site to Internet users from the general public who visited the Web site and responded to the Poll. The Fax survey and the Internet survey were identical.