The first reason was poor service, but the second reason was the company's business practices. These examples and studies indicate that greedy, ruthless behavior is not the most profitable. The evidence clearly demonstrates that good ethics shows up on the bottom line. While being ethical can be challenging, it can do more personal, professional, and financial good for you than just give you a sound night's sleep. Occasionally, the Commission office receives anonymous inquiries.
Many times there is confusion on the part of the person making the inquiry or the situation.
Many times the circumstances behind the situation are not as they appear after Commission staff has looked into the matter. If the individual making the inquiry, sending the advertisement or whatever would identify himself or herself, the Commission staff could report the findings to that person. Being unable to contact the person making the inquiry can leave that person thinking that nothing was done. All inquiries are kept confidential. Therefore, if you have a concern, please include a way for Commission staff to contact you.