Just be sure to prepare an action list noting who will be responsible for the answer, and the date that the person will provide the information. Note, in writing, any dates and actions that are relevant to the customer. Schedule your next customer meeting before you leave the office. And finally, even if the meeting was a perhaps just a wee bit combative, smile, shake hands, and thank him for his time. Excellent meeting skills separate the men from the boys, and the women from the girls.
Meetings are a critical part of any successful business effort.
And while you may never love conducting meetings, you can learn to hold meetings that count. Conducting professional, effective, interesting meetings will give you and your business a competitive advantage. The best compliment I've ever received from my customers was how much they enjoyed meeting with me.