Pick a coach that matches your organization's personality and industry type, with a plan that matches your goals. Step 4 - Start a Productivity Patrol . Post activity performance measures throughout the company. To get results, activity and business process performance measures must be defined with positive and negative consequences linked to the achieving the targets. Step 5 - Listen to your customers .
People like to hear success stories.
Especially if they are examples from someone they know and respect. Have your supplier or customer share their ABC excitement with your employees. Discuss how you and they could mutually benefit by using ABC to synchronize processes, benchmark common activities, eliminate waste, and grow both businesses. The only thing worse than having a failed ABC Pilot Project is completing a successful ABC Pilot Project and watching it stall out . Don't be an ABC dropout and let your hard work go to waste.