Other resources which need to be identified are location, market place, organization structure, sources of cash flow, and financial statements. Location refers to the area in which the company will be located, industrial, commercial, retail, professiona l parks or areas. Location also refers to the market, and access to its customers. Also, the identification of customers and vendors to provide the co mpany with outlets into the market place. Location and market place are discussed fully in the sub-section of the business plan called the marketing plan.
Organization structure is extremely important to a business.
The structure will determine the management style of the business. Remember, Smith Company stated that Customer Service was of prime concern. Since this is the case, the company should be st ructured following the concepts of TQM, Total Quality Management. Customer service, then relate s to how each entity reacts and treats each other. Organizational structure will also determine the companies code of ethics, dress code, personnel policy, labor relations.