The availability of more information is increasing the complexity of decision-making, driving the necessity to ensure the right information is available when and where it is needed. Knowledge-Centric Organizations connect people and deliver them the right information at the right time for decision and action. They also learn constantly, innovate continuously, make quality decisions faster, reduce product and service cycle times, and accomplish their missions more productively. The bottom line is a high performance enterprise, encompassing the individual, team and organizational levels.
Many organizations are primarily knowledge-driven.
They take in data and information and produce either a product or service. In producing a product or service, they use their own, and others', knowledge and information. Much of the knowledge in an organization is embedded in the minds of employees. Past experience and internal learning create processes, insights, methodologies, know-how and understanding, that, in a very real sense, represent what the organization is and how it adds value. Since knowledge is the most basic of all core competencies, its recognition, creation, application, and management become a vital concern for managers and leaders.