Multiple meters placed for the purpose of identifying water not discharged into the sanitary sewer are not considered for utility convenience and shall not be combined for billing. Meter readings from individually metered separate services shall not be combined for billing purposes. Buildings used in the same business, located on the same parcel and served by a single service may have the customer s water supply piping installed to a central point so that the volume can be metered in one place. The utility has the right to access to the customer's premises at all reasonable times for the purpose of installing, reading, inspecting, repairing or removing any meter, device or other equipment used in connection with providing electric, water or sewage service. The bill for electric, water or sewage service constitutes the sum of any fixed charge, plus billing for amount used or minimum billing.
Payments are due on the date specified on the bill.
The customer may be given a written disconnect notice for a past due bill 20 days after the bill is issued and unless payment or satisfactory arrangement for payment is made within the next 8 days, service may be disconnected pursuant to Chapter PSC 113 and 185 of the Wisconsin Administrative Code. If service is disconnected for non-payment of bill, a reconnection charge will be added to the service billing. When deferred payment arrangements are requested, such must be in written form. Verbal arrangements are not acceptable. A charge of one percent per month will be added to bills not paid within 20 days from date of issuance.