However, we too have the right to be selective in the vendors we select and we trust that you can understand that a company may be hesitant to do business with its competitors. What Home Depot really is worried about is its customers going straight to the manufacturer and bypassing Home Depot. Going head to head with Home Depot won't be simple for any company. Stanley Tools, for one, has scrapped its e-commerce plans in the face of Home Depot's threat. Sometimes, all a customer wants is to buy something and use it right now.
People are still willing to pay more for superior service, even online.
Although low prices might bring customers to a site, discounts alone won't necessarily keep them there or convince them to return. Online, a store that provides complete information from a variety of sources can be more valuable than a single site that provides only its own or partial information. Online comparison shopping is available at a wide range of sites. Some claim to scan 50 million products. Each of these services is powered by shopping bot software.