The Institute faculty Continuing support for Institute graduates Learning themes Making business dialogue work Talk is not cheap. We talk together to understand complex situations, consider options, and make choices. The quality of business dialogue depends on the working relationships among individuals and groups.
Reactive relationships form a system that inhibits progress on business issues.
Each of us has characteristic ways of responding that both enable and constrain our effectiveness. Within the unseen structures of our relationships we can unwittingly become part of the problem rather than the solution. Case studies and exercises enable you to practice applying key concepts. Casework in small groups guided by a senior faculty member. Cases written in advance by participants are learning material for reflecting on reasoning and behavior and for discovering and practicing new possibilities.