These orders are custom built to meet a specific customer's need and may not be canceled. The customer is responsible for the full payment of the order once a purchase order has been sent to Tech Data. OEM product cannot be returned. Refused orders may be subject to a cancellation fee. Failure to call Customer Service may result in credit refusal, and products will be returned to you at your expense.
Price protection is available only when provided by the manufacturer.
If provided returned products will be credited at the current price, or original price, whichever is lower and reflects price reductions announced by the manufacturers. Do not write addresses or RA numbers on the outside of the manufacturers' boxes. Products must be in resalable condition to receive credit Note store number on return address label All returns must be complete including all components, accessories, cables, software and manuals in the original shipment All returns must be received by Tech Data within 30 days from the date the RA number is issued. RA numbers are only valid for 30 days. Certain manufacturers may require that all DOA and defective products be returned directly to them, or they may limit the return time frame after purchase.