With this in mind the Centre runs the Shopmobility service which is free of charge and available to all customers. Electric and manual wheelchairs as well as electric scooters are available from Shopmobility located outside the Northern multi-storey at the rear of the Virgin Megastore. These are available throughout the Centre. Additional facilities are available in Fenwick, John Lewis and Pizza Hut. There are escalators and lifts throughout the Centre.
Many stores also have in store lifts.