Assess satisfaction with support through annual customer satisfaction survey. Supports maintenance and development of cultural celebrations for minority student, staff and faculty populations. FY 1999 Continue support within Hopwood guidelines. Students must hold each other accountable for actions in the hall and help direct their environment. Communication with roommates, floormates and hallmates is essential for a good community environment.
More detailed assessment is planned.
Comments from Clinic comment cards have changed from predominately negative in FY 1994 to overwhelmingly positive in FY 1998. SHC receives a significant number of cards each month with positive comments about the Women s Clinic. Customer satisfaction surveys in 1995 and 1997 indicate that students rate SHC services as above average to excellent in most areas. Nonuser surveys conducted in 1995 and 1997 identified no specific problem areas. Most nonusers were not sick and did not need services.