Under the Time and Materials Maintenance Plan, customers pay for labor and parts.
Labor is set at a flat rate depending on the vendor and equipment being serviced.
Please note that an LPO or requisition does not have to be prepared to have your equipment repaired under the Time and Materials portion of the contract. The department's budget will be charged based on the approved authorization of the price quote. Time and Materials calls shall be responded to by the next business day from the time of the service call. Contractor shall provide a written estimate for all repairs on a time and material basis if requested during the initial service call. The contractor shall provide the requesting department with a price quote to perform the work requested and the quote shall be provided at no cost to the University if the department accepts the quotation.