The widespread use of computers in hotel operations such as reservations, accounting, and housekeeping management is making some familiarity with computers essential. Hotel managers must be able to get along with all kinds of people, even in stressful situations. They need initiative, self-discipline, and the ability to organize and direct the work of others. They must be able to solve problems and concentrate on details. Other hotels may help finance the necessary training in hotel management for outstanding employees.
Most hotels promote employees who have proven their ability.
Large hotel and motel chains may offer better opportunities for advancement than small, independently owned establishments, but relocation every several years often is necessary for advancement. The large chains have more extensive career ladder programs and offer managers the opportunity to transfer to another hotel or motel in the chain or to the central office if an opening occurs. Career advancement can be accelerated by completion of certification programs offered by the associations listed below. These programs generally require a combination of course work, examinations, and experience. Job Outlook Opportunities to enter hotel management are expected to be good for persons who have college degrees in hotel or restaurant management.