The Complainant alleges that his phone does not always work, sometimes only working a few hours per day. U S WEST repairmen have been out on numerous occasions to fix the problem but it continues to re-occur. The clarity is so bad that people cannot understand him. Repair service kept taking the complaints but no one fixed the problem.
Phone is still noisy.
I pay just as much for service as the people in cities do. Why shouldn't I get the same good service. U S WEST stated that it had not had the time to review the problem yet. The Commission voted unanimously to find probable cause. The undersigned hereby certifies that this document has been served today upon all parties of record in this docket, as listed on the docket service list, by facsimile or by first class mail, in properly addressed envelopes, with charges prepaid thereon.