Please provide us with an email address by which we can respond to your requirements and confirm shipping arrangements and costs. Cassettes, CD's and giftware are subject to PST if shipped inside Manitoba or Saskatchewan. Orders shipped to International destinations may be subject to applicable duty and clearance charges, which will be the responsibility of the recipient upon delivery. We do not refund shipping charges. In keeping with the conditions of our stated Guarantee, you must notify us in advance that you would like to return or exchange a product, and the reason for your request.
Refunds are in the form of credit to the charge card number used in the original purchase.
In fact, there is a greater chance of having your credit card number intercepted by a third party when you use your credit card over the phone or in a restaurant or store. We will not rent or sell information about you to any third party. We limit the information we collect from you to a minimum, as necessary to provide outstanding products and service.