That mark was reached within 45 days. That exceeds the five-year projection. Claims care coming in at a rate 40 percent higher than anticipated, McIntyre said, forcing TriWest to hire and train more staff. A second concern highlighted by the Colorado pullout involved patient referrals and information flow. Civilian doctors in the net can't order a test or refer a patient to a specialist without checking with the military hospital to see if it can handle the care in-house.
Patients become frustrated waiting for care.
Providers worry not only about patients but lawsuits. That wasn't being done early on. So I hated the kind of stuff these guys were going through. Without timely referrals or test results, they couldn't properly manage patient care. Change is coming, he said, although the details are still being negotiated.