If the problem is not resolved immediately by phone, a technician will be quickly dispatched to work on the problems. Each lab has the Microsoft Office suite installed, as well as virus-checking and security software. The World Wide Web and E-mail access is readily available from all lab machines. These lounges are accessible by the dorm residents of those buildings twenty-four hours per day. Gonzaga and Joques are scheduled to receive lounges during the summer of 2000, with two additional lounges planned each summer, until there is a lounge in each dorm.
Many academic departments run department-specialized computer labs.
These labs are maintained by the local academic department, not the central computing organization, and provide majors with specific computer programs applicable to their areas of study. There are more than 10 department run labs that house over 200 computers. Fairfield has made and continues to make a substantial investment annually in its voice, video, and data infrastructure. The entire campus is linked via fiber optic cable, to each desktop, to each 'pillow', and in many classrooms and research labs. Fairfield's video capacity includes cable access to classrooms and to dorm rooms, and includes foreign language broadcasts and educational programming.