The division reviews plans and issues permits to install railroad scales and above ground scales used for commercial truck weighing. The Department has prepared information of interest to service station owners about the new law on Below Cost Gasoline Pricing. This document reviews the law and explains how it will be enforced. For station owners who want to file a complaint, we have prepared a Complaint Form which must be filled out and faxed or mailed to Weights and Measures. The most common complaints involve gasoline pump accuracy.
Most complaints involve the net weight or measure of packaged foods and other consumer commodities.
Petroleum product quality, including octane levels and labeling, water in gasoline, and other problems. We will accept complaints by telephone, fax or in writing. You must be able to provide complete information about the problem, including the identity of the product purchased and the name and address of the business where the product was purchased. For gasoline complaints, we need to know the specific gas pump as well.