Our SPA identifies precisely the goals your development programs are trying to reach. Using a proprietary series of quantitative and qualitative measures we track whether these goals are being achieved and identify the impact programs have on the determinants of profitability. For the first time you will able to measure the return on your investments in attorney development. There are a number of different ways we can help you measure the return on your investments in attorney development.
Measurement begins with tracking.
We track exactly what programs each attorney in your firm participates in. This information not only enables you to track CLE compliance more easily, but is also used to help you see the impact of your development programs. At this level we measure participant reaction to programs. We measure once immediately after the completion of programs and once three months later. Observer Reactions .