The results are evaluated by CLS and the client and, if changes are needed, appropriate authorizations are obtained and revisions performed. After a period of full scale implementation, a Summative Evaluation can be performed to help evaluate the effectiveness of the training and to locate any areas needing improvement for future updates. Key evaluation measurement points along the way consist of client sign-off of each deliverable which minimally occurs at the end of each phase of the project. CLS typically warrants its application projects for 90 days. Following this, a client can purchase additional support on an annual basis.
Most courses require some updating over time as requirements change.
These can be accomplished at a minimum of cost. CLS can aid organizations to become self sufficient in utilizing proper instructional techniques and appropriate tools for the development of effective courseware. If the client desires to train its own staff to maintain, update and produce CBT courses, CLS can structure the support phase to include client enablement activities that are designed to move the client from their present skill level to that necessary for self sufficiency. Copyright 1999, Computer Learning Systems, Inc.