On the basis of this case study, we can say that the ISSP process is a learning experience, and it will be different in each organization as there are many differences between organizations. We have identified some important issues that should be investigated further by IS researchers in the future. Even though an ISSP process should take a long range view, it is a dynamic process that will be affected by many factors. IS strategic planners should be aware of the factors affecting the process, and they should constantly monitor the effects on the ISSP process. This will permit them to quickly identify problems and find the appropriate solutions.
References are available from first author.