Good way to share with our colleagues province-wide. Ability to track subject requests province-wide provides the opportunity to develop information resources tailored to patron needs and also has potential for guiding future collection development policies. Plan to implement province-wide in the next year. One stop reference service for the province. Maintain and develop the service as one of a suite of library service options.
Next step is real time reference.
Recommend a pilot project, possibly using Netcaster. Develop Links to instruct users on how to do research, etc. Pitch Ask Us as positive response to need for suitable sites for children professional, qualified, covered by Public Libraries Act. Continue to track developments in the field of digital reference, including development of digital reference management software. All using the same resources has implications on collection development policies.