If you say you are going to do something, do it. It is important for staff to model the kind of behavior they expect to see duplicated by offenders. The indiscriminate use of foul language by staff can only detract from the professional image staff must try to maintain. There is inherent value in self-improvement programs such as education, whether or not these programs are related to recidivism. Offenders need legitimate opportunities to enhance their self-esteem.
Offenders are to be treated respectfully and with basic dignity .
Staff can treat offenders respectfully without compromising the essential element of professional distance. Be courteous, polite and professional in all dealings with offenders , regardless of their behavior. Staff cannot , because of their own insecurities, lack of self esteem or concerns about their own masculinity, condescend or degrade offenders. Some offenders are very intelligent or knowledgeable. Don't be threatened but rather capitalize on their skills.