They want to be part of a winning team. We also have a monthly meeting with all of our employees. It's the news, weather and sports event. We try to keep it fresh. We sprinkle it with congratulations and recognize individuals who have gone the extra mile.
People really look forward to the meeting.
They really get the feeling that they are all part of the company and know what is going on. Every quarter, a senior officer of Michigan Millers rewards an agency that earns the company's Most Valued Agent award by spending an afternoon at the agency doing whatever the agency wants done. And he lived up to his promise. He weeded the agency's flower bed, vacuumed, made an ice cream run and, yes, he even did windows. And I learned a lot by being there.