For most claims , promptness of the first indemnity payment is measured by computing the number of days from the day following the date of injury or last day of work, whichever is later, to the day the first indemnity payment is made. For instance, if the injury occurred on December 1, the indemnity payment should be made by December 15 in order to be considered timely. In cases in which the first period of lost time is 3 days or less, followed by a period of intervening work that is followed by another period of lost time, computation begins with the last day worked which triggered eligibility for payment for the first period of lost time. Overall, performance is slightly below the standard for the year but is being met for the past 3-year period. The drop is not due due to any one carrier or pattern.
Individual insurers continue to be monitored.
Corrective and enforcement actions are taken as necessary. The overall claimload is dropping a little and performance at this relatively high standard may be getting harder to meet because of the decrease in overall claims volume.