Teams are formed only when needed. They do not have to be tightly controlled by management and are empowered to take action. Controls are set collectively. Team members, project managers and customers routinely and continually collaborate. Employees participate in goal setting and defining how work should be accomplished.
Organizations are flatter and more flexible.
Layers of managers are reduced and exist only if they add value to a product or process. Change is seen as a normal process. Change management strategies become institutionalized. Customers assume a larger role in monitoring and contributing to quality throughout the lifecycle of the project. Schedule and progress information for the project is enhanced through the inclusion of meetings minutes, monthly status reports and a project diary.