Today TIA has 700 members, all of whom pledged to adhere to a national code of ethics. We maintain a peer review panel to review complaints about our members. In the 20 months that I have been the executive director of TIA, we have received two complaints about members. Both of these were resolved by the peer review panel in the carriers favor. During this same period, we received nearly 60 complaints about non-members.
Most carriers know that transportation intermediaries bring value to the transaction.
Using the right intermediary, however, is important. That s where TIA can help. Our code of ethics is intended to protect shippers and carriers. In addition to the code of ethics, TIA members maintain a high commitment to continuing education. This listing is open to shippers and carriers for free.