I have been the cardroom manager on more than 30 cruises, and have employed a zero-tolerance abuse policy on every cruise. I make that same announcement at the welcome-aboard party. The players respect that and live up to the rules that they know will be enforced. Managers and players should not tolerate abuse in their games. I should add here that things have changed for the better in the past years.
Most players do act properly, and good behavior is contagious.
In fact, I still get emotional every time I think of it. Your beliefs about women's tournaments have been misunderstood at times. Eleven are wonderful because they actually do introduce women to poker in a manner that is not intimidating. I want women to come into the poker world and it is my pleasure to be a host and speaker at these types of events. In other words, I support the events that truly attract new female players.