There are risks in all of this. The way we have learned to handle difficult behaviors has come about as a result of trial and error - we do what works best for us. We need to challenge some of these assumptions of how we are supposed to behave in the face of disrespectful behavior while keeping in mind there are risks and that we are choosing our course of action. How we behave is central to any success we have in managing difficult behavior. We are more in a position to influence the outcomes than we think we are.
Most people have a way to counter disrespectful behavior by others.
We need to have a clear standard in our heads of the kinds of behaviors we consider rude, disrespectful, etc. so that we can know when to act. I will then treat others this way. OK, let's get to work. Take a minute and write down the most difficult behavior you might encounter at work. Now, in small group discussion I want you discuss your answers to each part with your colleagues and identify themes that run through the discussion.