This is the first time the three facilities are seeking accreditation together. The organization passes a series of evaluations based on the level of quality of service it provides to its clients.
National standards provide an assessment tool to measure performance.
It is an intensive process involving many employees who work in teams to determine how the organization is achieving excellence in service to its clients, and identify areas that may need beefing up. It is a process selected by organizations committed to continuously improving quality of service. These standards are goal statements that organizations endeavour to achieve. Each goal statement includes a number of criteria that support it. The AIM Program includes a seven-point rating scale and a risk assessment.