HMOs include hostels, guest houses, bedsits, houses converted into flats and shared flats. HMOs must have an adequate means of escape in case of fire. They must also have adequate cooking and personal washing facilities, be in reasonable repair and properly managed. They also provide information on housing co-operatives and associations, eligibility for home improvement grants and other matters. In general, housing associations do not accept direct applications.
Housing associations provide rented housing to people applying to the council for housing.
If you apply for housing from the council, you may be offered a home provided by a housing association. If you pay rent or council tax you may qualify for help, particularly if you are on a low income or getting Income Support. Claims for housing benefit and council tax benefit should be made to the Benefits Section. There is also a benefits reception point at 301 Ruislip Road, Greenford. The benefit office addresses and telephone numbers are listed below.