We are first choice to customers who demand high quality, competitive pricing and unsurpassed customer service. The desire to continually improve on existing services and stay a market leader led the Vancouver Branch lab to seek ISO9002 registration. Instills confidence in customers by advertising that a registered quality system is in place. Continually improves on performance, coordination, consistency and productivity.
Places focus on future business objectives and customer expectations.
Achieves and maintains quality service to meet our customer's stated and implied needs. Maintains market share by staying competitive and opens up new market opportunities. From here, a cloning procedure will take place to gain registration for the branch labs offshore. Documented procedures have already been distributed to many of the branch labs. Work has also commenced toward ISO Guide 25 accreditation, which is specific to mineral analysis.