Sometimes when you are working on Valise or trying to get to Valise, suddenly there is no response.
Internet is a very complicated beast.
There are many parties involved. If any one of the links in the chain is broken, you will encounter some delay or no response for a while. It is very un-likely that both sites are down at the same time. You simply try back in a few hours everything will be back to normal. We have planned plenty of capacity for the Valise server.