Additionally, through the use of expiration dates, usage analysis, and a simple ratings engine, Field. Wowing the Customer. At the same time, key information downloaded to a handheld or wireless device also ensures that a sales rep has quick and easy access to key data at a customer site or on the road. Conjoin s ratings engine. First creates a powerful feedback loop between the sales force and the marketing team by providing a feedback bar for sales people to rate content.
Marketing can easily track and analyze which content is valued and used most often by the field.
This ratings engine, in conjunction with the content lifecycle management features, ensures that all content is kept current, relevant, and valuable to users. Over time, the marketing team can become a much better supplier of product to sales as their customer.