A VoiceXML Case Study By Rachel McConnell and Bryan Michael City CarShare is a San Francisco nonprofit company whose mission is to reduce the number of cars in the city through shared ownership.
Members can reserve a car through the website or by calling the office.
Because of the company's limited resources and its need to service their members around the clock, a VoiceXML application is the perfect solution. In this month's column, Jeff Kunins answers another batch of reader-submitted questions. All rights reserved. IBM and VoiceGenie become the first Forum members to roll out their VoiceXML Forum Portal Pages. These pages provide key links to VoiceXML information on each company's external web site.