Studies have been primarily targeted to fortune 1000 to 5000 companies. This is a 20 year old Non Profit Organization and access to the reports is by membership, members receive unlimited assess to the best practices databas e. The database is accessed on the Web and searches are based on words or term searches.
Members can receive articles, summaries, or detail studies.
They also have publications on the shelf and conferences and chat lines where members pose questions and receive answers. For a fee they have information specialist who can perform refined detail research. Members pay by the hour. They also provide specialized Benchmarking. Benchmarking studies require 4 months and they train employees in how to do Bench marking.