Other firms have limited need for future dates and therefore may not be fully aware of the problem. All components must be tested together to confirm that all interfaces are working correctly. This is a massive coordination effort that may include different packages, environments, vendors, clients, etc. The potential for business liability resulting from Year 2000 computer problems is significant. As a result, the failure or slow-down of a single link in a production and distribution chain can generate multiple levels of harm and liability.
Possible scenarios are easy to imagine.
The retailer, in turn, may be left unable to meet its prior supply obligations. Each party in this chain of events may have a legal claim against its predecessor in the chain. Retail businesses, including the financial services industry, risk the greatest disruption from Year 2000 computer problems due to the number of potential individuals who would be affected. Lost or inaccurate account balances, incorrect interest charges, and errant notices of default could result from Year 2000 computer problems. Similarly, providers of consumer services, including utilities, telephone service and cable television, could face a multitude of small claims resulting from Year 2000 related failures.