You may not, however, have information deleted from your medical record. After you request a change in your medical record, the health care provider must make the change or explain the refusal in writing. This explanation must also describe any appeals process, if the health care provider offers one. If they refuse to make the requested change, you have the right to insert in your record a written statement explaining why you disagree with the information in the record. If you tried without success to get your medical records, don't give up.
Help is available.