Managers building e-business enterprises learn the most from other managers doing the same thing.
Journalists and pundits are a dime a dozen. But there's nothing quite as credible as an e-business manager talking about his or her lessons learned in the trenches. I agree with those who say there are too many IT consultants who deliver far too little value and charge way too much. But I also believe there are a few who can bring unique insight to any IT strategy issue. That's because consultants who work with a variety of top-tier clients have the opportunity to put a problem or question you may be facing into perspective, to say whether other enterprises are struggling with the same issues and how they've coped.