This is helpful as a reference and possible evidence of an illegal housing practice. Ask for the location of all vacancies and the date you can move in. Pay close attention to the information being given to you and ask for clarification of anything you do not understand. If you are denied housing, mortgage lending or reasonable accommodation and suspect discrimination, ask for the reason in writing. If a written reason is not provided, write down what you are told.
Documentation is a key part of proving a case.
Record a detailed account of your experience and ask the person with you to do the same. These brochures explain what property managers and mortgage lenders can and cannot do when showing, renting, selling or financing homes and apartments. The brochures also provide instructions for filing a complaint if you feel you have been a victim of housing discrimination. The Equal Opportunity Department investigates all housing discrimination complaints filed with the city of Phoenix and helps consumers resolve disputes or initiate legal proceedings when conciliation is unsuccessful.