How they manage those dilemmas can have a significant impact on the success of the organization. Consider these five ethical dilemmas. The customer wants a refund. If you go to your supervisor, the customer's refund will be denied. If you act on your own authority, the customer will be satisfied, but you may get in trouble.
Quality is supposed to take precedence over everything else.
If you take the extra time you will miss your deadline. Your productivity results are a bit low this month. A fellow employee is being harassed at work and is afraid to say or do anything about it. You could even lose your job. You are working to correct a mistake that you boss doesn't know about.