The safety management team measures training and reviews performance of Eastman contractors. It helps Eastman to assess possible new uses, misuses, and knowledge of significant adverse HSE effects of Eastman products. Customers are surveyed and asked to rate Eastman compared to other suppliers. The surveys include an assessment of Eastman's health, safety, and environmental performance as a supplier. Eastman uses this information as a benchmarking opportunity.
Distributors There are distributor audits to evaluate a variety of quality issues including safety.
If a gap is detected, the distributor is notified and is required to correct the problem. Eastman sales representatives are trained to make observations of distributor's health, safety, and environmental practices. Suppliers Eastman visits suppliers to learn about the safe handling of hazardous raw materials and to evaluate supplier safety processes. Sites provide feedback to the corporate purchasing group about supplier's performance, including their safety performance. If there are non-conformance issues including safety, suppliers are advised, required to determine a root cause, and must demonstrate corrective action.