Instead, they will be implemented without delay. Such presumptive agreement also has a subtle influence upon Council members. They recognize that the company trusts them to come up with credible solutions which are fair to everyone involved- and that they have a clear responsibility to meet that trust. Flexibility to tailor the approach for each case The Council's problem solving process recognizes that each case features unique circumstances, characteristics and personalities and thus presents peculiar challenges. The ability to tailor its process to each case's distinct features is one of the Council's greatest strengths and distinguishes it from most other processes for resolving employee concerns.
Flexibility also increases opportunities for creative, practical and useful solutions.
The Council hires outside experts to be part of the resolution. The Council partners with the company's employee concerns office to resolve the issues. The Council partners with employees and managers involved in the case in developing the actual resolution of the issues. These different approaches and the possibilities for blending them underscore the fact that each case is unique and that a flexible process is essential in order to resolve the issues. Council membership is voluntary.