These dealt with real-life situations they and the other field pastors would experience. As long as we are human, we will always have conflict. But it is vital for Christians to seek resolution to their differences. When a conflict goes unresolved, dissension will increase among members of that congregation. Churches have divided over minor issues because they did not resolve conflict in its early stages.
Mediation allows the two parties to listen and talk to each other.
Many times the two parties are not able to resolve their conflict privately. Sometimes our members are afraid to talk to the pastor with whom they have the conflict. There should be another level to seek reconciliation. We have different personalties that effect how we relate to others. I learned also that the conflict is not as important as the relationship between the two parties.