He was very upset and very angry and he wanted to post a message warning others that this was a cheating company. So we contacted the Chinese company and the guy said everything was ready to be exported, but the commodity Inspection Bureau wouldn't let the shoes leave China because the quality was too bad. So it was a misunderstanding and we helped the two sides to talk again and they became loyal friends. We are receiving over 200 emails a day. Every email we answer.
People even ask how to reboot their computers and reconfigure their computers.
A lot ask for electronic help and within two hours we try to send an email back. Yes, we have a plan, but it's probably too early to be talking about this. We need to expand very quickly, globally. But as I always say, Alibaba is still just a baby and it is too early to prepare the wedding banquet. So technological solutions to financial transactions, so banking, forwarding, shipping, that sort of thing.