Each year, a team of student technicians are hired to support your ResNet connection. This team operates the ResNet help desk, installs your Ethernet cards and software, and are there to answer your questions. When you submit a service request, a technician will be assigned to assist you.
Every effort is made to provide efficient services to residents.
We offer several ways of obtaining assistance with your ResNet connection. Many questions may be answered in the pages of our Web site. If you wish to be contacted by a technician for help over the phone by appointment, submit a service request along with a description of your needs through your ResNet account . Your request is assigned to the next available technician who will contact you by phone. Our ResNet Help Desks are staffed with technicians who can answer many of your questions, or guide you to the proper resources.