Enter order header Step 2. Enter an order item Step 3. The first part of your work order is the order header. There are three contact people on a work order. In some departments the three may be the same person.
Email is usually the easiest and the most unique.
The contact ID is internal to CNS system, but if you know it, as you may after entering a few work orders, you can enter it. When you submit the work order header we will look for each contact in our contact table. The next time you enter an order, click on the 'Load Contact Info from Defaults' button to load the contact information into the form automatically. Each department is allowed up to five default settings. If your department already has 5 defaults set, you will be prompted to delete one of the existing sets before being allowed to create a new one.