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Technical Support Submit a request for technical support. Reporting solutions for large and multi-offices Compatibility with TaxACT Preparer's Edition software. Now, please contact Refunds Now directly. Place your order for TaxACT 2001 Preparer's Edition today and be among the first to be notified that the Preview and Final Editions are available. Shipping includes a Preview CD sent in October via first class mail and all Final Editions sent via US Priority Mail.