The International Journal of Systems Science is preparing a special issue on Intelligent Product Support Systems. The special issue on Intelligent Product Support Systems will include papers that will present major new results and associated supporting theories based on research and applications involving intelligent product support. Products, defined in the broadest sense, include equipment from the aerospace, automotive and transport industries, and biological, medical, chemical and process control systems. Of particular interest are complex products with long life cycles, time critical and safety critical systems, and condition monitoring.
Product support consists of everything necessary to allow the continued use of a product.
Product support includes user training, technical documentation, help lines, servicing, spare part ordering, maintenance management and any support to performers on the job. Both full research papers and short communications articles will be published that describe significant contributions to the theory and applications of engineering systems. Full papers should be submitted within 1 month of the acceptance of the abstract.