Generally, new students, faculty and staff are automatically issued an account on a Tufts University electronic mail system. The particular system is determined by your program or department affiliation. I am unable to successfully login to my email account. You may have typed your password incorrectly or used the wrong case.
Passwords are usually case-sensitive.
Make sure you do not have the Caps Lock key on. If an incorrect password is entered three times consecutively, the system will automatically place a lock on the account. This is a security measure taken by the system to protect all University account holders against unauthorized access. Once your account is locked, you must fill out a form to request that the account be unlocked. An account can also have an administrative lock placed on it.