Customers are responsible for the revalidation of the AID account supporting their activity. Response suspenses are stated on the first page of the correspondence, dating 90 days from the preparation date of the computer- generated survey package. After 30 days, a survey response suspense reminder is automatically sent to the customer. The customer should keep the one carbon copy for the unit files. U.S. Army customers should contact the AID account manager for information on the survey action.
Questions occur about the completion and processing of the survey.
Nonresponse to the survey initiates automatic deactivation of an active account and AID shipments stop. The survey also includes the requirement that customers update all information applicable to the operational requirement for AID per paragraph 12-2. Reactivation of an AID account canceled as a result of nonresponse to the survey must be requested in writing and coordinated by the appropriate AID account manager. Reactivation is processed as if it were a new AID account.