The future is digital, he says. It is also analog. It is wireless and it is also wired. He points to bookstores as an example. There will be people who want to go to bookstores, drink cappuccino, and be with other book lovers.
Paper is an amazingly efficient and cost-effective display medium.
The wrong question is how do we get rid of all paper. The right question is what should be on a paper document versus a digital document, explains Burrus. And World Customers want options. They want the familiar as well as the latest technology. Although you may prefer to do your banking online and to use ATMs, your mother may want to visit a teller.