Working Knowledge examines how knowledge can be nurtured in organizations. Building trust throughout a company is the key to creating a knowledge-oriented corporate culture, a positive environment in which employees are encouraged to make decisions that are efficient, productive, and innovative. The book includes numerous examples of successful knowledge projects at companies such as British Petroleum, 3M, Mobil Oil, and Hewlett-Packard. Concise and clearly written, Working Knowledge is an excellent resource for managers who want to better harness the experience and wisdom within their organizations. Instead, it focuses on how best to leverage knowledge assets to create real economic value.
Most managers are interested in results.
This book shows how to demonstrate those results by driving knowledge assets more directly and visibly into the financial statements of the organization. The purpose of the book is to provide a rigorous financial framework for analysing the value that can be created and protected by investing in the knowledge assets of an organization. The valuation methodology presented in this book provides the tools you need to get the most from your firm's investment in knowledge management. Specifically, we will combine selected tools from value-based management and financial economics with proven and unique models from knowledge management to create a method for valuing knowledge strategies, KM programs, and specific KM projects. The book is written in four parts.