In the typical design and construction process, individual users don t have a vehicle to analyze their own personal performance and capture lessons learned for the next job. Exchange of personal lessons learned that are captured typically occurs informally by word-of mouth among colleagues. In this corporate learning approach, personal experience is extracted directly during design and construction activities. Lessons learned, success stories, and good work practices identified by experienced staff members, can then be shared throughout the organization.
Project managers create review phases for each project.
Reviewers and clients conduct design reviews and submit potential lessons learned. The designer evaluates review comments that then become part of revised plans and specifications. Discipline specific Lessons learned POC s determine if a pending item has a real impact on operations, is factually or technically correct, and application to a specific process or component. A complete history of every comment and designer evaluation is provided with names, telephone numbers, and email addresses so that users can easily identify, and follow-up on critical issues. Designers and reviewers are actually talking with one another.