I will always opt for training the person as opposed to merely hiring the skill. All employees should receive general training on the company, its history, organization and goals. In addition, skill-specific training should be conducted for employees who were hired with recognized skill deficits. It is estimated that the actual replacement cost of an employee is 2.5 times their salary. First you must have empathy and really care about your people.
Employees hate phonies and can spot one a mile way.
Second, don't use cliches and slogans to define yourself. Let your action define your style. When a new manager sits down and tells us his or her life stories and guiding principles, I worry. I assume more effort went into the speech than will ever go into helping us. That is leadership.