Some employers will hire workers who have a high school degree. However, most employers prefer workers who have some college training. Social work, sociology, and psychology often are acceptable areas of study. Many community colleges offer two-year degrees in human services, community service, or social work. Many colleges and universities offer four-year degree programs.
Experience can often substitute for training.
Employers value workers who have a strong desire to help others, patience, and understanding. Communication and time management skills are also important. In order to advance, formal education is often necessary. A bachelor's or master's degree in social work is often needed to advance to supervisor.