We will use utmost caution in packing these plants. We guarantee all plants to be healthy and true to name at time of sale. If there is a problem upon receipt of the order, please notify us immediately for a prompt resolution. If a loss is reported to us within 30 days of the plant's receipt and proper care has been taken, we will replace it or issue a credit for the price of the plant at our discretion. We cannot be responsible for the future growth of the plant after leaving the nursery, as local environmental conditions will prevail.
Plants become the property of the purchaser upon delivery to the carrier.
We cannot be responsible for delays, damage or loss in transit. Any claims should be filed immediately with the carrier, and you must keep the plants and the shipping container. In any case we are not liable for more than the original cost of the plants. Please check your packing slip carefully for any discrepancies. We must be notified immediately of any problems.