A key role is to help firms work through the 'red tape' of government at all levels. The Parking Clerk supervises and coordinates the processing of parking notices. The Parks and Recreation Department is responsible for managing a variety of recreational activities for all ages throughout the year. This department also represents the city in the construction, operation, maintenance, and repair of all park areas and facilities. It is the responsibility of the Personnel Department to provide guidance on human resource policy development and implementation, staff orientation, maintenance of job evaluation programs, coordination of labor relations issues and maintenance of personnel records and benefits administration.
Personnel is also responsible for all civil service and employment matters.
The Planning Department is responsible for administering Holyoke's Zoning Ordinance and Subdivision Control Regulations. The Department also prepares special studies on planning issues, including open space, traffic circulation and housing. As custodian of the City's Master Plan and Official Zoning Map, the Department is able to answer any questions you may have about potential developments. To insure the best value for City tax money spent, all municipal purchases are coordinated through the Purchasing Department. A public bidding process allows local businessmen to be aware of and compete for large City purchases.