The objective of the course is personal discovery and affirmation through examination of one's strengths. Problem analysis and evaluation techniques are presented. Students are shown methods for defining, researching, analyzing, and evaluating a problem requiring solution within their work or avocational environment. Specific statistical information covered in the course includes identifying and measuring objectives, data collection, working with significance levels, analyzing variance, and constructing questionnaires. This course is a study of group behavior and how group functioning affects organizational effectiveness.
Emphasis is placed on decision making and resolving conflict in groups.
Students develop strategies for efficient and productive group management and determine which tasks are best handled by groups or individuals. Students examine the formal and informal functions of organizations and diagnose an agency or organization based on a systems model. This analysis will be applied to students' work-related applied research projects. This course investigates communication and relationships in creating a productive work environment. Effectiveness in personal and social relationships is also covered through readings and exercises concerning non-verbal communication, constructive feedback, dealing with anger, and resolving conflict.