Many travelers love to watch the landscape drift past far below.
The famous first flight of the Wright Brothers at Kitty Hawk forecast the future in more ways than one. It lasted only 12 seconds and covered little more than 100 feet and the luggage never showed up. Far too many of today's travelers have experienced that feeling. We wish you would use good management and technology to return our bags to us at our destination every time. Instead, you lobby Congress to sharply limit your liability when you route our bags to the point of no return in some mysterious hub in the sky.