Products are sold with manufacturer's warranty. BPI Supply makes no warranty and will assume no liability for damages resulting from the use of any consumable in any manufacturer's equipment other than the vendor's warranty. We grant credit for returns only if the product and the packaging are in resellable condition. The cost to return the product will normally be the return freight charge. If the return is a result of our error, we will issue a call tag.
Returns are subject to restocking fees.
We cannot give credit on any product when either the product or the manufacturer's boxes have been written on or otherwise marked in any way. All product must be shipped in protective outer boxing. All freight is F.O.B. St. Louis, Missouri. Our goal is to ship by the quickest, most cost-effective means available. To arrange for customer pick-ups, please provide us with an individual's name, specific room number or location, and business hours.