Application of principles of cross-cultural involvement. A study of methods used in assessing communication behavior in organizations, preparing intervention techniques, and evaluating communication effectiveness. A study of the processes of intersocial stimulation and their consequences. The application of psychological principles to business and industrial problems. Development of analytic, decision-making, and intervention skills for negotiation and mediation.
Emphasis is on contingent skills for effective intervention as a neutral third party in disputes.
Conceptual understanding of negotiation and mediation as well as ethical considerations are included. Active participation in simulations and other class activities is expected. An introduction to research methods and their application to research problems. Observation and analysis of human behavior in small groups. In-depth study of various concepts in organizational psychology.