A very extensive collection from CMU's Institute for eCommerce web site. One of the earliest chatterbots. For decades, the Turing test for Artificial Intelligence has forced computers to mimic humans. Virtual Workforce for the Web. Talking about the business benefits of vReps doesn't compare to seeing them in action.
Natural language helps produce that.
You want to get to the information you need as quickly as possible. You don't want to dig through a bunch of results from a search engine. No matter how good of a Boolean query you make, you're still going to get a bunch of results back that you have to sort through. By Michael Leaverton. Natural Language Processing .