After we send you the confirmation, we will get your order prepared to ship. When it ships, we'll let you know your order is on its way and keep track of it for you. The next thing you know, UPS will be there with your new glass art. After you have received your hand blown glass, we'll send your FREE GIFT separately. If for any reason you are not satisfied with the glass, you may return it to us for exchange or full refund, within 30 days, in the condition it was received.
Returns are easy too.
If you have any questions, comments, concerns we're here for you. When you are going through the ordering process, on the second page you have the option of choosing overnight delivery. For international purchases and shipping information, please E-mail us. At the very least, please leave us a message and we will get back to you as quickly as we can. There are lots of reasons why we may not be in 'on camera,' not the least of which is that we are probably making even MORE coffee.