The mortgage rate a consumer gets, and even the decision on whether he or she gets credit at all, is based on a FICO credit score.
Most consumers don t understand what the figure means, much less how it s calculated.
Online lender E-Loan thinks that s wrong and says it won t play by those rules. The company takes a pro-consumer stance, saying that loan shoppers have a right to the information. The scores may also change overnight as new credit information enters the company s computers and is translated into the score. She also believes that E-Loans contracts do not prohibit the dispensing of information. Co. Should E-Loan s tactic work for any length of time, other mortgage sites will be pressured to do the same thing in the name of customer service.