1,300 managers were interviewed in UK, USA, Hong Long and Singapore. Focus Group activity also formed an essential part of the study process. A lot of data collected during the study has not yet been analysed. The survey also showed that nearly half feel they need to collect information to keep up with colleagues. The cost to business Time is wasted.
People spend too much time looking for information.
Factors such as the holding of files in different software formats and the speed of the internet at critical times of day contribute to this. They find it difficult to develop strategies for dealing with the information they retrieve. It is interesting to imagine the potential increase in productivity if all distractions were removed. The human costs The study identified for the first time that information overload contributes to stress. Two out of three respondents associated information overload with tension with colleagues and loss of job satisfaction.