Our primary motivation is to help organizations use the criteria as a self-assessment tool. A lot of organizations need to start out with a simpler tool, so we offer multiple tools they can use. Our goal is to help organizations move to the next level. I was asked to come here to change how government did business. In state government, with all the political changes, few political figures have any management background.
Most politicians come from a lobbying or a legal background.
We need to identify some of the organizations in the private sector and look at their best practices. In the last three or four years, government has started to take notice because of privatization, competition, outsourcing, agency mergers, and getting rid of useless functions. All of a sudden, government had to compete like the private sector. The council is not a state-centric organization. Government makes up about half of our applicants.