So finden Sie zu uns Customer Services Manager Customer Services Manager Reporting to the Vice President and General Manager of Global Customer Service, the Customer Service manager will be responsible for leading and driving customer service excellence in Germany. The Customer Service manager should possess vision, good judgment and have the ability to prioritize projects in a fast-moving environment. This individual should also be an effective problem-solver and a good listener.
International experience is a plus.
The Customer Service manager will also have a dotted line responsibility to the Country manager of Germany. The successful candidate will set the highest expectations and be service driven. As a member of the senior Customer Service management team, the successful candidate must possess strong leadership skills with a focus on the growth and development of subordinates. He or she must have excellent communication skills since the ability to inspire, respect, trust and instill confidence throughout organization and among customers is paramount. Recruiting and hiring of customer service staff.