Although uninterrupted electrical service cannot be guaranteed, this medical information assists us in developing an effective response and restoration plan in the event of a power outage. Residents with medical conditions dependent on electrical service, are strongly urged to enroll in the Target Resident Program. A dispatcher is on duty 24-hours a day, seven days a week. In the event of an outage, it may be difficult to get through on this line as the dispatcher is calling out repair crews and answering calls from other residents. New water meters have remote readers which make it unnecessary for a monthly meter reader to enter the home.
Electric meters are generally outside.
Meter readers wear city identification cards on their uniforms. If you question their identification, do not let them into your home. Please restrain your dog when meter readers are in your area. Meters are read monthly and customers are billed monthly for all utility service. The City has the authority to cut off utility service for non-payment of bills.