It is the customer responsibility to go through the policy before making a purchase. If these numbers do not match. The items whose serial numbers do not match will be shipped back to the customer at the customer's expense. When returning a product for RMA, the RMA number you were given when you requested service must be clearly marked on the outside of the box. All shipments must be prepaid.
Physical damages void all warranty.
All return merchandise must be received by us before a replacement can be sent out. No Cross Shipment Available. RMA numbers are valid for 10 days after being issued. Any items that are defaced or physical damaged by end-users. Merchadise returned for credit or refund must in complete and factory origional condition.