But Bruce Springsteen, well, he's amazing. He came with his whole family. He was wonderfully kind and gentle. Our staff tried to locate the ring that she hurled on the floor. The security videotape of that incident must be a collector's item.
People have an idea that catering to celebrities is hard because they are so demanding.
We are trained to meet demands. That's the business we're in. You don't have to adapt to a great hotel. A great hotel should adapt to you. But celebrities must have some special requests .