What we can't admit in today's accepted framework is that people are assets. That's not the way they're categorized - and it's worse than that. They're categorized as expenses. And, it's worse when it comes to customers. Customers don't exist anywhere in today's accepted framework.
Revenues are from the sale of a product or service.
So, customers are invisible. Bottom line, what's different is not just that our sources of value are different, but the new assets are measured the wrong way, which, in turn, forces businesses and investors to make the wrong decisions. But you and I know better. Now that's either a rounding error, or that's a really incredible business model. Examples are AOL, Yahoo, Excite or Amazon.