Make it easy for people to do business with you. Run your company for the convenience of your customers, not yourself. The doors are open, the lights are on and people are at work for a reason. The real profits of business come after you have made the first sale. If you can get people to come back, and they start making referrals, you have started the true profit cycle.
Restaurants open up the kitchen for all to see.
To the chef, cooking a meal is commonplace, and nothing special. But people love to be amazed and when given a chance to see a show, they will line up to do so. Surely there is something in your business that will amaze your customers. You can make major league progress in your business by implementing tools to measure your business. This works in human resources, sales, marketing, finance, production and customer service.