Gain expertise in planning to influence others. Improve your interpersonal influence skills. Manage the process of interpersonal influence more effectively. Apply interpersonal influence to facilitate conflict resolution. Your Seminar Experience Will Cover Interpersonal Communication Build trust and rapport, ask the right questions and find common ground.
Persuasive Communication Listen actively and persuade with evidence.
Reciprocity Principle Use Create equitable exchanges, recognize creativity value and build an influence credit account. Interpersonal Influence Awareness Develop better awareness of organizational and interpersonal dynamics. Interpersonal Influence Tactics Learn practical ways to manage relationships and persuade logically. Influence Planning Focus on needs and identify potential currencies. Influence Strategies Choose your strategy based on awareness and develop your position.