Many of these advice sites and software programs attempt to mimic the experience of sitting down with a human adviser, using conversational interviews to create your strategic profile and plan. When you have completed all of the questions, they basically crunch your answers and begin making suggestions and recommendations. It loses the feel for the business, the owner and the people. When they get serious about planning, they hire a human. Too often change gets treated as though it can be simply installed, managed and engineered.
People only support what they help create.
Get them involved and allow them to participate and they will go out of their way to ensure successful implementation. Your people are not really against change. They are against change being inflicted or imposed upon them. Give them a voice and let them be heard. After all, none of us is as smart as all of us together.