We do not pick-up in the downtown Vancouver or downtown Toronto areas. Clients wishing to stay downtown Vancouver have the option of taking the Sky Train from Vancouver to the Surrey Station, where we will pick them up. Complimentary transfers are provided from Dorval and Mirabel Airport or airport area hotels only. We advise clients from overseas to overnight before pick-up of the rental vehicle in order to adjust to time changes. We will arrange this for the client if requested.
Multilingual staff is available at most rental stations.
Instruction manuals in English, French, German, Japanese, Italian and Dutch are supplied for the convenience of the client. The minimum age for qualified drivers is 25 years. Drivers must be in possession of a valid driver's license from his or her country of residence. An International driver's license is recommended but not required for travel in Canada. There will be no refund for unused propane and toilet chemicals.