A Burger King in Thailand might serve different menu items than one in the United States. And the presenter for each different language will be a native of that particular country. This will allow crew members to focus on the message, rather than be distracted by regional differences. It covers everything from coaching to diversity training to change management to interpersonal skill development. It's not available on the Internet.
People still have to call into the help desk to get the programs installed on their computers.
On May 15, about 115 people logged on from the United States, Canada and Japan to hear Chief Executive Officer David Brandon speak about the direction of the company and to pose real-time questions. Domino's signed an agreement with a Boston-based software developer in May, with the goal of better connecting headquarters with its 1,825 franchisees worldwide through the Internet. As with most things computer-related, online training has its share of glitches. We'd need to track the number of hours they put in and pay them. It'd be neat, but the legal implications mean that our system could never support that.