Nagaraja Srivatsan, vice president of Digital Vision Labs for Edison, N.J.-based SeraNova, will be available to offer insight and advice on how companies can best integrate smart phones, PDAs and pagers into the enterprise. Price differences between Asian countries, European countries and the United States are our most sensitive issue, and we don't want to make it easy for customers to compare prices between countries. We are currently using IP address detection to channel customers to the correct country view, but it is sometimes a challenge to manage the database of IP addresses. You've raised one of the most thorny topics of being on the Internet.
Many companies have different price lists by region or nation.
These price lists are often governed by distributor agreements forged well before the Internet started to change the rules, so they can't be broken overnight. IP address detection, as you've found, is an uphill battle that is destined to get worse as the number of users explodes worldwide. There's no perfect answer, but it looks like you're on the right track by requesting a log-in to guide users to the appropriate content. The ticking time bomb here is that your customers aren't stupid. Now's the time to question whether your regional pricing is defensible based on the services that you provide and the real costs.