As we continue to revamp our architecture and systems using Java technology, partnerships with companies like IBM will only help us to achieve our business goals. Enable the infrastructure at all levels for e-commerce.
Flexibility has to be built-in to support new product development.
Support cost reduction initiatives for core business process. To meet the above objectives, Standard Life needed to establish a corporate technical direction that could be applied across the various LOB applications. It also meant to consolidate middleware, application server, and development tools such that development and operational areas were consistent in their approach, while allowing speedy response to business demands. Standard Life recognized early on, as part of its architecture review, that in the future it would be necessary to design applications to support multiple channels to the customer. Most applications are offering the self-service capability to the users, augmenting and enhancing the capabilities offered by current phone and mail processes.