This is technical work conducting testing and analysis of all elements of the telecommunications network, including power, communications equipment, software, lines, modems, and terminals. Work involves monitoring network resources and in performing corrective action when necessary.
Emphasis is placed on gaining technical expertise.
Each task is performed according to detailed instructions, written or oral. Assignments are usually for a short duration and when completed are usually checked for accuracy, adherence to instructions and established regulations, as well as the worker's rate of performance. Where the work is usually repetitive and the employee works from detailed instructions, the difficulty is usually limited to accuracy and speed. This level involves simple analysis of data, identification of easily distinguishable facts and recognition of differences in related situations. Workers at this level exercise limited independent judgment in determining methods or procedures to be used in making minor decisions.