Steve Kraus, who works with clients on business planning and process redesign, wants to live down that reputation. He works differently - and uses a different title to describe what he does. When most consultants start a project, they look at what the company thinks it needs. We do that because our number-one goal is to produce clear, measurable, and recognizable results. We find that small steps will eventually produce big results.
People get really interested and involved when they can see results early in the process.
Those results spur them on. Projects that really demonstrate the ability to effect change. We helped a bank cut its processing time in half.