I am a season-ticket holder from Day 1 and have never been called by anyone in the ticket department about upgrading, adding or even renewing my seats. While concession prices are comparable with other pro franchises, they are still high.
Many teams allow fans to bring their own food into the stadiums.
But the Rays continue to search fans' handbags and coats lest someone dare bring in a bottle of water. Other teams do a great job of bringing in and recognizing groups on the message board. The Rays must not feel groups are important because even when they have groups, they keep it a secret to the rest of the fans. The Rays never announce the attendance unless it is above 30,000. Most teams announce the good crowds with the bad.