Future-Proof the CRM Ecosystem. Furthermore, CRM must be extended into a set of enterprisewide business processes for handling partners, employees, and suppliers. META Group Inc. 208 Harbor Drive, P.O. Box 1200061, Stamford, CT 06912-0061. This publication may not be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without prior written permission. All rights reserved.
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