A mediator is a skilled neutral leader of the mediation conference. The mediator helps the parties communicate and explore options with the goal of reaching a mutually acceptable agreement. The mediator does not make decisions for the parties. The mediator does not determine who is right or who is wrong. The mediator leads the parties' in problem solving.
Mediation works for many reasons.
Mostly mediation works because the parties want to settle their differences instead of letting a Judge do it for them. No one knows their problems better than the parties actually involved. Therefore, they are the best persons to make the decisions. Litigation of differences is destructive. Litigation costs money, time, emotional effort, and stress.