You ve just entered the world of web-based training. In a perfect world . Communication flows freely between supervisors and employees and among coworkers. Everyone is willing to listen to what others have to say. Supervisors always clearly explain to employees what is expected of them and treat them fairly.
Employees always agree with their supervisors, and there are no misunderstandings.
If problems do arise, employees feel comfortable voicing their concerns. Coworkers seldom disagree on issues, but when they do, they talk openly about what s bothering them without being disrespectful or overly emotional. There is never any dishonesty, mistrust, anger, or fear. Unfortunately, this is not a perfect world. Therefore, the University Complaint Process offers a systematic means of opening channels of communication between supervisors and employees or among coworkers in an effort to address certain work-related issues that cannot be resolved on an informal basis.