Today a company that sells music CDs in the U.S., for example, may have one supplier, thousands of customers, a single Internet service provider and a web center with 10 servers. Meanwhile, customers keep on browsing and ordering, and suppliers keep checking inventories and posting shipment notifications. The company web site must be kept running and meeting at least a minimum acceptable service level for these audiences. Growth on this scale, which involves many entities with highly diverse systems, can no longer be managed by a hodgepodge of distinct point tools such as web-site managers, firewall managers and outside monitoring services. The user needs a comprehensive solution that changes as his business imperatives change, that supports not just specific devices or applications but every element of the extranet, and that won't just indicate a problem but will pinpoint its cause and activate appropriate control mechanisms to solve it.
M takes a top-down approach to problems.
It views the management environment first from the transaction level where the problem has its ultimate impact and then drills down to the service or device causing the problem. Key Components of the FrontLine e. M Architecture The FrontLine e. M server software resides on a web server at the user's site. The FrontLine e.