Put in writing the category you need-and submit it with your rent check. If you increase your hours of need, you can do this monthly. If you need to downgrade your category, you must have been in the higher category at least three months. Then you can sign up for the lesser category. In other words, yon can not sign up for 55 hours of use for one month, then go back to the 25 hours of the next month, then go back up again the next month.
Most companies have busier months than other months.
Our categories are priced to be fair and save you some costs for kitchen use. Please don't try to be unfair in abusing this system, We are trying to create a friendly kitchen to work in, together.