Quality Corrugated Tubing Q uality is a team effort. The Quality System Manager, the Quality Supervisor, and a staff of dedicated Quality Technicians reinforce the company-wide commitment to quality. Our Quality System Manager is responsible for developing, instituting, and maintaining the quality standards that allow CTI to compete in the global market, and that have helped CTI to achieve ISO 9001 certification. Our Quality Control Supervisor works on the floor training the Quality Technicians, ensuring that products remain within very tight tolerances, and constantly checking to see that our customers are getting the highest quality product possible. Through their constant vigilance, and the teamwork of every other employee, CTI can guarantee high-quality products to all of our customers.
Quality is our primary concern from the minute the order is taken.
Our representatives take careful orders, noting all tolerances, specifications, and any other information, to ensure that our customers get the product they want. Once the required information has been assembled, the order goes to production or, if it is a new item, on to product development. Next, it enters into the pre-production phase where inventory levels of finished product and raw materials are checked. Only resins from certified suppliers are used. When the resin arrives it is checked to make sure it is free from impurities before being released for use by production personnel.