The organization has a timely process for filling vacant positions to prevent an interruption of program services or disruption to organization operations. The organization has a process for reviewing and responding to ideas, suggestions, comments and perceptions from all staff members. The organization provides opportunities for employees' professional development and training with their job skill area and also in such areas as cultural sensitivity and personal development. The organization maintains contemporaneous records documenting staff time in program allocations. The organization has a clearly defined purpose of the role that volunteers have within the organization.
Job descriptions exist for all volunteer positions in the organization.
The organization has a well-defined and communicated volunteer management plan that includes a recruitment policy, description of all volunteer jobs, an application and interview process, possible stipend and reimbursement policies, statement of which staff has supervisory responsibilities over what volunteers, and any other volunteer personnel policy information. The organization follows a recruitment policy that does not discriminate, but respects, encourages and represents the diversity of the community. The organization provides appropriate training and orientation to the agency to assist the volunteer in the performance of their volunteer activities. Volunteers are offered training with staff in such areas as cultural sensitivity. The organization is respectful of the volunteer's abilities and time commitment and has various job duties to meet these needs.