Intraspect Knowledge Server 2.0 and Livelink 8.0 provide almost everything. Managing Docs nowledge management is more of a concept, a way of doing business, than it is a type of product. Gathering brings information and data into the system. Organizing associates items with subjects, giving them context.
Refining adds value by discovering relationships, performing synthesis, and abstracting.
Disseminating gets knowledge to the people who can use it in a form that makes it usable. By integrating the four processes, the solution should not only provide the data on which decisions are based, but also put it in context and distribute it to a large set of users. The most frequently missing connection in past knowledge-management solutions has been between the refining process and the other three factors. Knowing which processes a knowledge-management product supports will help you figure out what other ingredients you'll need. The two products we looked at, Intraspect Software Inc.'s Intraspect Knowledge Server 2.0 and Open Text Corp.'s Livelink Intranet 8.0, cover three of the four knowledge-management processes with their intrinsic technology, they leave out refinement but enable some human refinement processes.