The hidden ministry of the people needs to be brought into the light. In practice, the church rewards institutional activities and gives little attention to men's and women's daily ministry in their workplaces, in their homes and during times of recreation. Church-related ministries are known, recognized, supported, encouraged. Yet there are many works of ministry in the world that, if known, would spark many more.
Many laity have a deep sense of service, of being servant.
One good reason stems from their devotional lives centered in the corporate worship of the church. That ritual of giving and receiving is at the heart of the Eucharist. A second good reason has to do with people's perception about the life of Jesus. Many understand Jesus as servant. And they have appropriated this image for their own lives.