Auto-assign and route new problems. Complete audit trails are automatically recorded. Simple administration through the Web. Online context-sensitive help on every page. Data views are automatically based on a user s role.
Home pages show personal to-do lists and assigned work.
Complete control over multiple levels of user access is provided to the record and field level. Optionally share filtered data with your customers. Fits nicely in to existing systems and processes. All fields may be linked to external systems. Customization, professional services and training are all available from Sesame.