Appeal An applicant or participant in Arizona Works is entitled to a fact finding hearing to contest an adverse action. A person must provide a written request for a fact finding hearing within 5 working days after the date of receipt of the notice of adverse action. The Grievance Officer issues a written hearing decision no later than 60 days after the date of the request for appeal. An applicant or recipient may seek administrative review of the finding hearing decision under A.R.S Title 41, Chapter 6, Article 10, and may seek judicial review under A.R.S. Title 12, Chapter 7, Article 6. Individuals who live in the Arizona Works area and who are in need of child care services other than TANF related child care or who are not eligible for TCC continue to have their eligibility for services determined by the ADES Child Care Administration.
Diversion is intended only for new applicants.
Individuals already receiving Cash Assistance may be able to access funds to overcome barriers through supportive service funds. In most instances diversion payments are made to third parties to secure services or goods for clients. When this is not feasible, diversion payments are made directly to the client. Diversion payments do not count against the lifetime benefit limit for the participant. The prorated amount will be subtracted from the monthly Arizona Works grant.