Basic knowledge of recording sales, purchases, cash receipts, and cash payments. This second-level course provides experience in filling insurance claim forms for a variety of types of insurance, additional practice using the MediSoft software system, and customer service training. The course will begin with a review and further practice in diagnostic and procedural coding. Students gain considerable practice in filling out claim forms, both on paper, and on the computer using the interactive CD-ROM accompanying the text. One such community is the American college or university, where professors use a different style of expression than students and expect them to respond accordingly.
Placement is determined by a writing proficiency test.
This course is designed to develop the communication skills needed in the business world. Topics include customer service skills, telephone communication, and basic writing skills as well as grammar and usage. The importance of communicating effectively and of overcoming barriers to communication is emphasized. This course teaches students how to prepare letters, memos, email correspondence, and reports. Emphasis is placed on business writing style, tone, and content.