The cost of tenant caused maintenance issues is charged back to the tenant. Did the disposal rust out over time or did an object fall into it and cause the damage. Competitive pricing and quality of service are the key factors in being chosen as an outside vendor. Community based vendors appreciate the ongoing business that can come from hundreds of managed homes and understand that every job is an opportunity to prove they want continued business. Our company receives no mark-up compensation and maintains an arms length business relationship with all community vendors.
Owners receive the original invoices from vendor services.
We recommend bidding out all expensive jobs and will help you do that. Sometimes owners have their own trusted vendors that they want to use for repairs. We welcome that. We check to see that community vendors are licensed, bonded and insured. There is great risk for an owner to use non-licensed and uninsured vendors.