Document Server 2001 provides users with many services such as topic classification, reader comments, voting and event driven document-tracking features. An effective document management system can help to facilitate this by creating shared knowledge bases, provide distributed access across the world, streamline document production and improve workflow. Therefore, it is vital that documents be handled and managed efficiently.
Many organisations claim that information is their number-one asset.
However, most suffer from information overload, resulting in inefficiency throughout the organisation. Studies indicate that less than 2 percent of desktops around the world have document management systems. The other 98 percent of users spend enormous amounts of time looking for documents instead of retrieving documents quickly for the information they need. In many cases due to the inability to find documents, users don't even bother to look. This results in a lower efficiency and quality of service and impaired decision-making.