He says more than half of the calls that come in are either non-emergency, or calls that have nothing to do with police business. Many times people can be referred to other city agencies. The problem this causes is that it takes officers off their beats to respond to many of these calls. That means less officers on the streets when a real emergency arises. Branson says people should use the administrative lines to the police department for non-emergencies.
People can file police reports over the phone with a sworn officer.
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