If your shell gets too hardened through the desire for survival, it will ultimately be an empty shell. Leaders must always stand on high ground. That gives the best view of the battlefield. You cannot afford to get pulled into the fray where things are down and dirty. While standing on high ground allows you to see across the distance, you cannot afford to distance yourself from your followers.
Leaders are only useful if they take the followers to the mountaintop, too.
That means putting your followers above yourself-the essence of the servant leader. Effective leaders must show remarkable maturity. They can't take things personally. They exhibit calm in calamity and grace under pressure. Good leaders must provide the adult supervision that organizations require.