Going with an ISP that does charge for setup means it will be more expensive to switch later if you're not satisfied. This isn't a concern if you're switching providers, but if you're connecting for the first time you'll want the process to be as streamlined as possible. The most helpful ISPs will mail you a CD-ROM disc that automates the process of installing software and establishing an account. Many ISPs provide some Web space for free, generally ranging from one megabyte to 10 megabytes. If you plan to create a business Web site, find out the fees involved.
Prices here vary widely.
Some ISPs offer it 24 hours a day seven days a week, while others do so for only limited hours during the work week. A shell account can be helpful in collecting your e-mail if you travel. As your portal to cyberspace, your ISP plays a big part in your on-line experience. Make the right decision now and you won't have to look around again later. Reid Goldsborough is a syndicated columnist and author of the book Straight Talk About the Information Superhighway.