People are right.
Computers are tools, and most people buy them in order to accomplish tasks, whether those tasks are looking at things on the Web, reading email, composing documents, doing accounting, playing games, etc. To the extent that a tool makes it easier to accomplish the task at hand, it is a good tool. A tool that makes it more difficult to accomplish the task at hand, or that requires extensive change to one's way of thinking, is bad. This is an elementary concept that has applied to all tools for thousands of years. Computers are no different in this respect.