Unofficial AOL Email FAQ - Dropped Mail AOL Dropped Mail Unofficial FAQ Part of the Unofficial AOL Email FAQ . Occasionally, mail sent from an ISP to any AOL address never arrives, and no error is received by the sender. Discussion All things being equal, mail sent from the Internet to AOL should arrive in minutes, hours at most. However, there are some cases where AOL will silently delete a message without delivering it or transmitting an error back to the sender.
Email is a complicated mechanism.
It should never be assumed this is happening until a series of other possibilities have been eliminated. First, make sure that the person or mailing list sending the messages are unable to get through to any AOL members. If so, AOL could simply be blocking the entire ISP, vice-versa, or there could be some type of technical error preventing proper flow of mail. Finally, make absolutely sure that the sender is not receiving errors. Many AOL members make use of Mail Controls , which can be accidentally configured in such a manner so as to block mail.