In short, it is critical to have a firm grasp on what you want to do with your business. Turn your vision into a formal plan that details growth plans. Avoid letting your business grow haphazardly. Using an employee assessment tool such as the Prevue Assessment can help managers get a better handle on what they are all about and how they might need to adjust their behavior to better suit the environment they work in. Seriously Too many managers dismiss employee suggestions or ideas without giving them proper consideration.
Employees work in the middle of the processes and with customers every day.
They see and hear a lot and often have a better perspective of what needs to be done to enhance productivity, morale, processes, profits, etc. It is important to openly encourage employees to come forward with their suggestions and to feel that they are a part of the decision making process. This occurs with managers as well and needs to be monitored carefully. However, once the meeting is over, there is often a tendency for the employee to dismiss the directive or desire expressed by the manager. This is often a result of poor accountability and follow up as well as having marginal employees that don't take their responsibilities seriously.