Providing training to the teachers on how to use the technology. Teachers must know how to use the technology to be more efficient and to assist their students in their learning. Otherwise, the technology will not be used. Planning is essential to insure that MSU is headed in the right direction to support students, faculty and staff. Since working in ItS, I didn't realize the level of planning and testing that occurred with our IS unit.
Planning is important to insure that our users needs are met.
In fact, ITS must be way ahead of our users because of th time that it takes to implement some technologies. Listen to the users. Don't let the hard-core technology people develop the plan by themseleves. Of course, the technology people are extrememly essential to technology advancement. However, the user should drive the technology rather than the technology driving the user.