Customer Care is available to help answer any questions you may have about your account and resolve any issues arising that pertain to the site. After completing the online registration form, you will be contacted by a FuelSpot representative to help you complete the process, which consists of signing a Service Agreement executed between your company and FuelSpot. Once FuelSpot receives a signed copy of this Service Agreement, a username and password to the Trade and Exchange will be issued to you. A training session will then be scheduled for you, to ensure proper use of the system to maximize the benefits of online trading. Optional demonstrations are available prior to completion of the Service Agreement.
Registered users create trades to be posted at the rack market.
They may choose to post firm prices, or trades to be negotiated further. If a trade in the market is firm, and fulfills a user's requirements or matches a user's supply, the user may click the Accept button, and confirmations are sent to both parties. If the trade is not firm, the trade proceeds via negotiations through a private chat feature within the private market. In order to trade on FuelSpot, you must first register . The Knowledge Base is an information resource categorized by subject, with published answers and solutions for each topic.