Put your complaint in writing. Clearly explain the problem and what specific action you want taken by the charity to resolve it. File your complaint with your local Better Business Bureau. Complaints about national charities can be directed to the Council of Better Business Bureau s Philanthropic Advisory Service. Complaints can also be filed with government agencies, such as your state attorney general's office.
Many states have consumer protection agencies and special offices to regulate charities.
In addition, the U.S. Postal Inspection Service investigates charges of false representation and violations of the mail fraud statutes. File a Complaint against a Charity with the Better Business Bureau, using this form. GuideStar is a searchable database of more than 620,000 nonprofit organizations in the United States. IRS rules and deductibility of charitable contributions can be found at the Better Business Bureau. An unbiased survey of charities.