Each lawmaker's office is organized differently. Though principally concerned with local matters, the district or state director can be an excellent conduit for conveying your views on national issues to the lawmaker. Getting to know the district or state director can be important to establishing a relationship with the lawmaker. The appointments secretary is the keeper of the lawmaker's calendar. Get to know this staff member if you want to get to know the lawmaker.
Legislative assistants are issue specialists.
If a lawmaker has attained substantial seniority on a committee or subcommittee, his or her work on issues within the panel's jurisdiction may be handled by committee or subcommittee staff, who are experts on the issues they cover. Though employed by the committee or subcommittee, these staffers will be responsive to constituents of the lawmaker. Have the lawmaker's Administrative Assistant introduce you to them. These workers may be in Washington, district, or state offices. Whatever the arrangement, case or project staff usually work closely with the district or state director.