They are a fun bunch. If you take a close look at their picture in today's Golden Years section, you will see them laughing merrily. Peggy McCracken is an Enterprise writer and editor whose column appears each Tuesday. Don't disturb the Internal Revenue Service. It is extremely difficult to get through.
Most calls end in busy signals.
For those lucky enough to get a live employee on the line, there's the wonderfully reassuring fact that the IRS frequently gives incorrect answers to even basic tax questions -and saying you did only what the IRS told you to do is not an accepted legal defense in an audit or in tax court. It's very difficult to reach any destination or plot a course for reaching any destination if you have no idea where you are. Virtually every reader will recognize the logic in that opening sentence. There are many people who try to go places and have no idea where they are at many stops along the way, however. Research conclusively proves that, everything else being equal, the salesperson who keeps records on why he did or did not sell a prospect will sell substantially more merchandise than the salesperson who does not keep records.