The Department of Social Services conducts investigation of complaints of care of children and follow-up treatment plans to correct the problems. The Department of Social Services provides day care payment for children of certain low-income parents and trains day care providers to be competent in their roles as professional providers of care. This facility provides secure residential detention and community supervision of juveniles charged before juvenile courts in the Roanoke area. Placements are by court order only. Children stay in the residential program six to eight months, where they work on specific goals and receive individual, group, and family counseling.
Residents attend public schools.
The program is designed to make intervention with status offenders, runaways and other children in crisis, in order to keep them with their families and in the community. It is available to accept referrals 24 hours a day, seven days a week. Residents are accepted into the program by parental permission or court order. Program residents continue to attend school and receive individual, group and family counseling. Children remain in the custody of their parents.