The Company Florida Water Services operates 150 water and wastewater treatment plants divided into five customer service regions throughout the state of Florida. The main facility is located in Orlando, Florida.
Frame relay offers speed, reduced overhead, and a streamlined flow of information.
However, many companies migrating to frame relay experience problems with managing network connections. Richard Arthur, Senior Systems Engineer for Florida Water Services, faces challenges common to Information Systems managers. For example, if someone on the WAN in south Florida is linked to Orlando and the line goes down, the work stops. The immediate benefits increase control and significantly reduce costs. By doing so, we've avoided the need to purchase very expensive programs involving database replication.