Generation21 reserves the right to close the conference upon reaching capacity. For organizations that qualify for a full refund for the First Annual Users Conference, Generation21 must receive written cancellation on or before March 15, 2001. Telephone cancellations are not accepted. No refunds will be granted for cancellations received after this date. Participant substitutions are permitted.
Registrations are on a space-available basis only.
Generation21 reserves the right to substitute a speaker or cancel a session if the named speaker is unavailable to make the presentation. Generation21 further reserves the right to close or cancel the conference at any time prior to its presentation due to reaching capacity, insufficient registrations, or for any other reason. Generation21 cannot be held responsible for any other expense incurred by participants as a result of no space available or cancellation.