You don't need a separate Transfer Card or coins. Insert card first, then coins. To exchange your full fare card for a new one, add value at a station farecard machine within 60 days before expiration date. No refunds or exchanges on expired cards. There is currently no method for determining accessibility of bus stops prior to attempted use.
Information regarding accessibility of bus routes is spotty and often incorrect.
Current regional maps have no information regarding accessibility of routes. RTA Travel Information Services is not a reliable resource. Inadequate stop announcements are reported by the visually impaired and deaf communities. Since riders with disabilities formed a coalition to monitor this problem as it relates to the visually impaired and blind community, some improvement has been noted. PACE's fixed route securement system includes the mandatory restraint of mobility devices with straps or tie-downs.