A publisher adds E-mail addresses to phone book listings. The Index, and reactions to the Communications Decency Act. NAA urges the USPS to deal fairly with all its customers as Congress picks up the pace on postal issues. A wire service shares civic-minded success stories. A customer-service program doubles as an incentive plan.
Papers play roles in primaries conducted among kids.
Technology stars at Operations SuperConference . Newspapers don't air the bad news about their business, says Washington Post Ombudsman Geneva Overholser. The Sacramento Bee's James Green tells how his strategic-resource department helped the newsroom and marketing department produce an important story. Copyright 1996, Newspaper Association of America. All rights reserved.