Information on the latest trends, techniques and ideas. Practical case studies on the industry. A variety of topics on process improvement and business development. This course outlines the processes and procedures required to ensure that an IT service organisation provides the services its customers and users need. This month - we define eBusiness and dicuss the lessons learnt by Dot Com crash survivors.
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Using e-Business to gain competitive advantage and grow. A lawyer examines Microsoft's claim that the General Public Licence is a trap for businesses. Advertisement 7 Inside Queues for Cube Eager fans queued up to be the first to buy a Nintendo GameCube in Japan. Speech interface Tablet PCs will be available next year, but natural speech user interfaces are still a decade away, Microsoft chairman Bill Gates says.