Specialized quality control work involving statewide payment of unemployment compensation benefits for the Department of Employment and Training. Duties involve the investigation and analysis of randomly selected cases of compensated weeks of unemployment. Incumbents generally operate with considerable independence of action and perform most duties in the field. Work is performed under the supervision of an administrative supervisor with minimal supervision.
Reviews claim documents and records for accuracy and adherence to existing procedure.
Interviews district and central office staff, claimants, and insured employers or other employers involved in claims under review. Makes on-site employer visits for document verification of claims. Determinations may involve overpayment and underpayment both fraud and nonfraud. May testify at appeal hearings. Identifies errors and recommends corrective action or additional staff training if needed.