As you listen, you will have questions about what you hear. At an appropriate moment, ask your questions to clarify information and to show that you are interested in the speaker. Do not take control of the conversation. When the speaker touches on something of particular interest to you, it is always tempting to interrupt and ask about that item. Often, this results in deflecting the speaker from his or her agenda and onto yours.
Good listeners let the speaker control the direction of the conversation.
Make a mental note of your question and ask it later when the speaker has made all the points he or she intended to make. Don't spend your listening time thinking of what you will say when it's your turn to speak. If you're composing your response, you are not listening to the speaker fully. Reflect back what the speaker has said. In some situations, such as when you want to encourage the speaker to continue, reflect back what the speaker has said.