Performance appraisals of existing staff, review of office supplies, external services to develop alternative sources for such, and documentation of office procedures can be done prior to the onset of trouble. Sharing problems by delegation of responsibilities across the whole office structure allows for execution of the participatory process. Solve the Problem Before it Occurs The best time to deal with difficulties is before they turn into dilemmas. Anticipate problems in your firm by asking key staffers to point out potential obstacles to efficiency and effectiveness, then develop contingency plans to handle each potential crisis. You can do this performing an objective review of office operations.
Performance appraisals help pinpoint problems with existing staff.
Examine each position for cross training opportunities that will help you develop back-up support. As a result, other staff members will be able to fill in to cover absences due to illness or during vacation or peak periods, giving you time to interview and train a replacement while still getting the work out. Cross training reduces your problem potential when a key staffer leaves unexpectedly and also encourages staffers to acquire new skills and abilities that enhance personal and professional growth. Review your office resources, supplies and outside services. Develop alternatives for your suppliers, service sources, and in-house equipment.