This process will allow the Department to provide better customer service to the public and regulated entities. The Office provides assistance to those new major construction, development and remediation projects, which are complex in the number, variety and timing of permits required to initiate and complete their projects. A project team, comprised of permitting and compliance and enforcement staff, will review permits, identify any additional pollution prevention measures that may reduce costs and improve the efficiency of the facility, and provide compliance assistance to new and existing facilities. Once the permits are issued, an environmental overview document is prepared which summarizes requirements for compliance monitoring, record keeping and reporting according to a designated compliance schedule. An environmental overview site visit is then conducted by the project team, who review the document with the facility, to provide multi-media compliance assistance.
Regular inspections follow the initial environmental overview site visit.