Knowledge of medical terminology. Ability to interact pleasantly with patients and patient's family, physician, physician office staff and hospital staff in scheduling of exams and department customer relations. Knowledge of procedures performed in medical imaging required. Must also have excellent verbal communication and customer service skills. Typing skills, proofreading as well as professional telephone skills are required.
Past experience working in an office environment is preferred.
Two years experience in healthcare patient financial services, healthcare registration services or experience in collections at a bank, finance company or collection agency required. Knowledge of basic medical terminology preferred. Knowledge of computers and other equipment used in patient financial services. Excellent customer service skills. Ability to work productively as part of a team.