Interpersonal skills count in today's workplace. For example, if a manager is not expressing himself clearly, one day he states one opinion, the next day, he states another. His employees spend a lot of time trying to figure out his directions. Or, if a supervisor is unable to give feedback and avoids it, the employees are denied important information that would help them do their jobs properly or be in tune with the company's strategy. Active Training, Inc., provides an initial 15-hour program to give individuals tools and strategies to improve these skills.
Participants continue to work on their own.
These are all absolutely critical skills. If you don't develop the interpersonal skills of your workforce, you end up having to let a lot of employees go. Most large employers have some kind of communication skills training. But they don't pursue it in a way that these skills are linked together in a way that it's an intelligence.