I also think I'm almost as nervous now as I was then. Built to Last, written by James Collins and Jerry Porras, is about the successful habits of visionary companies based on research out of the Stanford University Graduate School of Business. It is about sustained greatness throughout changing times. The book was recommended to me by the new President of the American Red Cross - a wonderful organization in need, as she has said, of reinvigoration. As the book describes, it is what you feel in your gut.
Experts attain an almost intuitive knowledge and confidence.
It's an instinct. OUR ideology is instinctive. Visionary organzations distinguish their timeless core values and enduring purposes from the operating principles and business strategies, which MUST be changing constantly in a changing world. ANA's visionary first President, Isabelle Hampton Robb, at the third annual convention held in May of 1900, proposed waiving the organization's first constitution. These bylaw revisions were not adopted until 1904.