Great for self-managed or quality teams. Participants learn how to use meetings to produce specific business results. Skills include setting agendas, staying focused, building inclusion and consensus, resolving conflict, reaching real commitment, distributing and following accountabilities and gaining buy-in. This course addresses managing change proactively to renew focus, trust and contribution. Application to downsizings, reorganizations, and mergers.
Participants learn the impact of change on people, communication and trust.
They develop strategies to promote open communication and avoid rumors and them vs. us conflicts. They learn skills to rebuild trust and renew commitment to setting and achieving new performance goals. The Course of Action is specifically designed for use in the business context. It achieves business results by exploring both personal and professionally related issues and barriers which influence our thinking, our decisions, our style, the way others react to us, and particularly those mechanisms that cause us to hesitate to make decisions - a major source of personal and organizational stress and ineffectiveness. One of the elements of the course's success is the highly efficient process that moves you through examination, understanding and resolution very quickly.