But we won't. We are too busy. We have other things to do. We have a life to live and can't be burdened with worrying about mom and dad. Quality care is not met like this.
Every patient is different.
Having worked as a volunteer in seven nursing homes, I have seen all sorts of neglect, abuse and demeaning treatment on the part of staff. I have investigated cigarette burns on the arms of residents, choke marks, and all sorts of vicious behavior by staff. In one home, supported by hospitals with religious affiliations, the medical director quit because he couldn't stand the treatment of folks. The same facility has gone through six administrators and four DON's in the last four years. The good nursing home is the exception, not the rule.