Verbal statements . Nonverbal messages .
People pay particular attention to behavior that is negative or unexpected.
Define social schemas and explain their role in person perception. Social schemas are organized clusters of ideas about categories of people. When a social schema is activated, it usually influences your perception of a person. Explain the difference between snap judgements and systematic judgments. Snap judgments are those made on the basis of only a few bits of information and preconceived notions.