Action items are to-do's assigned to attendees at the meeting. Record the task, the person responsible and the date agreed upon to complete the task. All decisions that may affect future choices of the group should be recorded. New issues raised at the meeting but not resolved there should be recorded so they can be carried over to a future meeting. If you use a public recorder, he or she can create a space on a shared display for each topic on the agenda and capture participants' comments about that topic.
People appreciate having their comments displayed in a way that is visible to everyone.
In fact, you may notice the group's attention turn toward the shared display and that participants begin to ask the recorder to link ideas or capture other points that might have been missed. When this happens, you've created a genuine shared space. What to do with the record. Conventional minutes are often distributed as is. When you create a visual group memory, you may want to summarize the information for distribution and post it to an intranet site.