Contact Summation Technical Support for help with this process. If Summation is being moved to a different computer, the program should be installed, not copied. Copy case can be used to move the cases. If Copy Case is not an option, the method described in our Technical Support Fax for Copying Cases without Copycase should be employed to move the cases. Upgrading makes sure that you have the most current features available to you.
Many functions become much easier to perform with new or revised features.
The development staff is constantly resolving Environmental and other problems, and many issues may be resolved simply by upgrading. The Technical Support Department does not teach customers how to use the program. We also do not teach the use of the Windows operating system. Many resources are available for Microsoft training. Spend some time with the online tutorials, video clips, chapter 3 of the user manual, online help provided with product.