To receive more specific information about NASD Regulation's arbitration or mediation facilities or the forms needed to begin the process, contact one of NASD Regulation's Dispute Resolution offices . A Comparison Of Mediation And Arbitration Mediation Arbitration Expedited negotiation. Parties preserve control of outcome. Parties relinquish control of outcome. Extensive preliminary discovery is often required.
Mediator helps the parties define and understand the issues and each side's interests.
Arbitrator listens to facts and evidence and renders a final and binding award. Parties able to vent feelings, tell story, engage in creative problem-solving. Parties present case, testify under oath. Joint and private meetings. Outcome formulated by the parties based on perceptions and needs of parties.