Make sure that if you change collection agencies, the account is only being worked on by one service. Choosing a professional collection service to manage delinquent accounts and other related tasks is a wise decision. The agency should represent your organization in a responsible and professional manner, and provide a satisfactory rate of recovery while maintaining your public image. This decision involves more that just giving your business to the lowest bidder - it requires careful consideration. Consider the following qualifications and credentials when choosing a collection service.
Membership is an indication of professional integrity.
An agency cannot guarantee results on any specific date, but will often estimate an average recovery rate that one can expect. The agency should promptly notify you when it discovers a consumer who is a hardship case and recommend a proper procedure to follow. When the time comes to turn delinquent accounts over to MAD Collection Agency, bussinesses can be assured that we will give the finest possible collection service. ACA's Code of Ethics deals with client relationships and is significant to credit grantors. Conduct should reflect the integrity of fellow collectors.