You don't need to pay for lessons. You don't need to go buy a big program or anything. Most of the time you just need to get a book from the library. If you have Internet access, you can usually learn everything there too. I would say be very patient and don't get too annoyed at people who don't read your site all the way through.
Patience is probably the most important thing.
Well, a lot of people, quite honestly, they ask dumb questions that are already answered on the page. Or, I just get fed up with having too much work to do. I would say that the kids should be taught how to use computers, just a little bit. You know, how to use a word processor and spreadsheet. All the basic stuff like that.