On the other hand, if the mistake or omission was yours we will expect you to take responsibility for that mistake or omission. However, many people have never ordered a completely custom-imprinted item and a few of them have expectations that differ from what is possible in this kind of undertaking. Placing such a custom order is a responsibility to be taken seriously. We take our responsibility seriously and we want to be certain that our customers enter into the process with accurate expectations. That's enough on the responsibilities of ordering custom made stuff.
Lets move along to the fun part.