A motor carrier is confronted every day with new faces. This is a chance for managers at all U.S. Steel facilities to talk to truck drivers and to thank them for their service. Some shippers have put in shower facilities for drivers. Reid also suggests giving drivers easy access to a telephone. But it's a two-way street.
Drivers also have an obligation to project the image of the company for which they're hauling.
Outsourcing trucking logistics at Weirton and Timken Many steel companies contract out operations such as slag-handling and recycling. Now they're beginning to outsource their trucking needs as well. Manufacturers started outsourcing more of their logistics four or five years ago. Much of the new interest is from steel companies. Pacific Great Lakes Logistics in Cleveland manages Trico Steel's deliveries.