Like any office, there is information here and there are people available to help you. There are two categories of assistance. You may find that you are able to help yourself by browsing through this Web site and picking up information that is helpful to you in dealing with your dispute. If this does not help you, you can ask for the assistance of one of the online ombudspersons. These are persons who have considerable experience in dispute resolution and who will communicate with you about what strategies might be appropriate.
Further information is available by clicking here .
The project is primarily interested in disputes arising out of some online activity. Please feel free to look at our Table of Disputes, or contact us directly if you feel that an ombudsperson's skills applied over a network might be of assistance in your dispute . We do not envision any cost to users. Check out the Project Administration . If you provide us with information about your dispute , an ombudsperson will be assigned and will probably contact you via e-mail.