Each of these topics will be examined through lecture, in-class exercises, videotape, simulation, and homework assignments. My objective is to create a learning environment that combines theory and practice to develop an understanding of the material presented. Operations Management is about understanding the mechanisms by which customers are provided with a product or a service. To fully understand operations it is useful to visit a production facility. The tour will take approximately one hour and will be done during class time.
Homework is divided into problem sets and memo writing exercises.
You must complete 12 of the 14 problem sets. You must also complete 12 of the 16 memo assignments. Problem assignments may be completed by hand or using the computer templates provided. Memo assignments must be completed in a standard business memo format and must not exceed one page in length. A sample memo is provided on page 30 of your textbook.