In answer to your email, that is a standard question at most of our locations, world wide. They need some type of contact for you, in case they need to reach you regarding the Hertz car. The answer is similar to the one provided by Avis, and Kamile did get back to me before the week was out. For the effort, Hertz also earns a B . A response similar to those from Avis and Hertz and apparently from a real person too.
Dollar gets a C .
Ten days in cyberspace is on the long side. What I got was a reservations agent who was left speechless when I put Joe's question to her. At the National counter in the San Jose airport, I did just that. Without hesitation Dianne told me that they ask renters where they are staying in case they leave things behind at the counter. The company would then know where to find them to return the articles.