The class covers each system component and defines its role in the overall e-Learning network. Upon completion of the course, students will have a clear understanding of the hardware and software products used to effectively operate, administer, and troubleshoot the total e-Learning solution. Students learn in a lab that simulates a distance learning studio and remote site environment.
Labs give students hands-on experience troubleshooting and testing remote site equipment.
Upon completion of the course, students will be able to use the best practices learned to configure, set up, and troubleshoot remote sites. Students learn the necessary steps for successful configuration and administration of the KND network management system. The class is conducted at a customer facility using the customer's physical network. Upon completion of the course, students will be able to use KND to manage their e-Learning networks. Students interface directly with the engineering and support experts and collaborate with other peers.