Receive and respond to incoming calls. Responsible for filing assigned claims and incoming correspondence. Pull claim folders and forward to other departments. Updating computer with the claim location. Pull non-active claims and transferring to archive department.
Initiate calls to customers for purpose of selling a newspaper subscription.
Monitor the calls and verify sales made by the sales staff. Calculate sales made and hours worked for each shift. Respond to customer complaints and resolve issues. Receive and transfer incoming calls. Input daily sales on database.