The Better Business Bureau, Inc. promotes and implements dispute resolution programs and procedures that enhance the ability of the community to resolve problems of various kinds. Currently, we are serving the Juvenile Court of Summit County and the Domestic Relation Court of Portage County . The rapid expansion of our Dispute Resolution Division promises an energetic and involved future as we promote the creative resolution of disputes in our community. The parties are encouraged to participate in collaborative problem solving The cost is significantly less than litigation. A hearing date and time is set and a trained neutral is assigned to hear the case.
Every effort is made at the hearing to work out a settlement that both parties can accept.
In each case a written settlement or award is provided to the parties. Services are based on a sliding scale. Hearings and files are private. People who agree to mediation want to resolve the problem cooperatively. The BBB offers the very best quality training programs on the topics you can trust the BBB to know the most about.