It's very important you have the unloading operation well organized before the truck arrives. It's a lot of work and requires a lot of help. The trucks are tall, and the buckets are very heavy. Strong laborers are required. I also require a member from every ordering family to supply a strong body to help off load.
Groups send several.
We also try to get more than a 4-5 hours notice by maintaining close contact with the head office when delivery is immanent. Children MUST be WELL supervised during the unloading operation as they can be hurt if buckets fall. I can't stress enough the need to be aware of the different packaging available. Be aware that some church groups won't do a Saturday delivery. They need to understand that trucks are delivered any day, any time.