Monthly periods run from the date of signup to the same date in subsequent months. Yearly periods run from the date of signup to the same date in subsequent years. If a customer contravenes Metatank's terms of service a refund will not be issued in the event of a cancellation. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.
Fees charged on a prepay basis are non-refundable.
Customers are not entitled to receive a refund unless the service is cancelled by Metatank. Metatank makes no warranties of any kind, expressed or implied for services we provide. Metatank disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Metatank and its employees. Metatank reserves the right to revise its policies at any time.