Either as an employee or running their own business. As far as it goes, nothing. But it makes too large a claim for the role of information. It oversimplifies how knowledge is created and transferred, and how work gets done. It also ignores management s ability to use information technology to consolidate control in an organization.
Empowerment goes both ways.
Well, Brown and Duguid suggest that information technology s enthusiasts don t honor the difference between information and knowledge. Think of it this way. You consider the source. And so on. Knowledge is information with a context, which includes the person or people who have it.