People rely on health insurance as a safety net in a time of crisis. The very notion of insurance is that the company providing it promises under certain conditions to pay for costs associated with medical illnesses or emergencies. But now, health plans are rejecting patient claims with alarming frequency, say claims processors. Wednesday's Early Show examines the trend with attorney Robert Tarver. Tarver explores the options for those whose claims have been denied by health insurance companies.
Healthcare costs can sometimes be devastatingly high.
It is for this reason that health insurance is such a necessity for American families. Companies report that many of their claims rejections have little or nothing to do with the substance of the claim, but are casualties of a faulty processing system. Mary Struthers heads a healthcare business solutions company that tries to recoup money from health insurers to pay the doctors. Daniel is a former claims processor who worked for two different health insurers. Tarver learned during his invesigation that claims processors often operate under a system that rewards the speedy processing of claims.