Classes in the program provide expertise in using software applications and in supporting users of such applications. An introduction to computer hardware and essential communications and problem solving skills are included. The Information Technology field is growing two times faster than any other section of the economy. A recent Department of Labor study indicates that more than a million new IT jobs will be created in the United States by the year 2005. There is a critical shortage of qualified IT professionals.
Excellent opportunities exist with both large and small companies and in the public sector.
Students completing the Applications Support certificate option will be prepared for positions such as Help Desk Analyst, Technical Support Specialist, Computer Support Technician and Customer Support Analyst in businesses and agencies in the public and private sector. Equivalent course work or experience will be evaluated for possible substitution. The program begins fall quarter of each year.