Use BACK on your browser to return to Job Search Results. Telephone Service Representatives in the Social Security Administration use a nationwide on-line computer system to provide advice and assistance to the general public about all Social Security Programs. This includes explaining regulatory provisions and informing individuals of the required or most advantageous actions to take to obtain benefits or fulfull obligations. A combination of education and experience may qualify you for this position. Applicant must have one year of specialized experience equivalent to the next lower grade, which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.
Experience is typically in or related to the work of the position described.
Experience in or related to the position of Contact Representative that equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Qualified applicants will be placed on a certificate of eligibles in preference order. This is a permanent, career-conditional appointment. This is a permanent, career-conditional appointment. Upon completing any required probationary period, the position will be permanent.