Today, however, the demands of the competitive marketplace are driving businesses to even tighter and tougher standards. The virtual office phone is forwarded to the cellular phone so as to make sure not to miss calls from prospective customers. But that's only one side of the story. The other side is the use of touchpoints and interactive technology for cash management, monitoring International currency exchange rates and managing trade finance. Alerts and reminders can be sent across any device.
Employees can access their records anywhere, anytime.
Capital acquisition requests are executed in hours, not days. Speech recognition is commonplace. Benefit package options are changeable up to midnight by phone or Web. It is true that the demand for more and more personalized information will only continue at a faster and more aggressive pace. Communication devices or touchpoints are just now coming of age.