Barbara Rivera, SAP s vice president for public sector and education, concurs. The government wants to replace legacy systems, which are not integrated, with COTs solutions. Her group started seeing interest in logistics, HR and payroll systems across civilian and DOD agencies in 1999. We see the demand for COTs constantly, says Bob North, St. Paul, Minnesota-based Lawson Software's vice president, public sector. Clearly, the federal market is a replacement market, continues North, referring to legacy systems.
HR is a huge driver.
Using Lawson software, the U.S. House of Representatives was able to replace seven HR subsystems with one full HR Suite, which bring efficiencies and cost-savings. North predicts that the next step will be to connect citizens to the federal government in every way. There s no turning back, he says. In response, leading ERP vendors are becoming more aggressive and more Internet-centric. This increased competition may be good for government.