The dog isn't going to reject her, is completely devoted to her, will do what she wants it to do. Holm rescued Scout at the pound about eight years ago. If Holm at the time saved the dog's life, one could say that now the pooch has returned the favor. It provides her with the support that she needs to go about her daily business. But Holm still finds it hard to go about her business, as 48 Hours discovered while following her and Scout with a hidden camera.
Federal law requires public places to allow service dogs, but some employees still seem confused.
After one grocer confronted Holm and declared that no dogs are allowed, Holm explained that Scout is a service dog. She was told to speak to the manager. Holm said it's been difficult because people don't understand. That's where Niego, the dog trainer, can lend a hand. So she makes sure therapy dogs behave in public.