Plus our Maintenance Skills Assessment and Training helps your company improve employees' skills in mechanical and electrical maintenance. In this segment, employees learn the skills required for managing or working in a team environment. This includes training in areas such as managing change, train-the trainer, and leadership. Emphasis is placed on identifying customers, service standards and markets. Customer Service - These programs teach employees the elements of quality service and highlights key customer expectations.
Employees identify their customers and learn strategies for enhancing service.
This portion of the training teaches employees about your company's products and services. Job Procedures - The training here covers specific job tasks and working methods such as records management, computers skills and office automation. In this segment, employees learn to enhance certain business skills such as writing, valuing cultural diversity, business ethics and creating a professional image. We understand that every company is unique. That's why we design training to meet the specific needs of your company.