They may target all women in a program or only those who are past due for a service. Reminders may take the form of letters, postcards, phone calls, or a combination of the three. Performance feedback to providers. This feedback may be in the form of performance indicators to encourage providers to improve the delivery of preventive care. Performance measures can be computed for a medical service area, a group of providers, or individual providers.
Feedback includes performance information on other providers for comparison.
Financial incentives for providers. Some programs link financial compensation to providers' performance. Office staff reminders and procedures. Some programs use reminders, such as flowcharts and stickers placed in medical charts, or standardized office procedures to flag unmet needs for preventive care. The breast and cervical cancer screening programs we studied illustrate how managed care plans and associated medical group practices integrate health promotion and disease prevention activities in health care delivery.