Introduction Welcome to the world of high-speed cablemodems.
The type of cablemodem we use at RidgeNet is a General Instruments Surfboard. They are simply refering to your cablemodem. The boxes above should have been filled out by a representative of RidgeNet when you added your account. To clearify the above information, you now have two usernames on RidgeNet. The first, your Account Username , is used for almost every aspect of RidgeNet including e-mail, ftp, web, telnet, and regular modem dialups.