In an effort to improve shuttle service from the Medical Center to parking areas, an extra departure time has been added to the evening schedule. Thanks go to University Transportation for being responsive to requests. Good communication is vital in a high stakes business such as health care. Crossed messages or incorrect information does more than cause confusion and frustration for staff members it can affect the care of patients. Sorting out what s important to us becomes a challenge.
Managers can help by deciding who needs what information.
Managers have difficulty getting feedback from employees. Employees have trouble getting answers from their superiors. Communication must work both ways. Meetings are poorly planned or seemingly needless. If there is no burning issue, question the need for a meeting.