We'll acknowledge your complaint within 7 days and inform the action taken within 30 days. We'll also keep a record of all the complaints received and action taken. Better Please make your payments well in advance to avoid long queues. Please protect your energy meter from damage. Inform us when the meter is stuck up or burnt out or when there is a damage.
Electricity is precious.
Please don't waste or misuse it. When the EB officials come over to your premises for inspection, cooperate with them to carry out their duty. Please renew worn-out wiring in order to avoid accidents. We try to minimize shut downs and breakdowns. However please remember that they are unavoidable.