This insures a prompt, timely investigation while the event is in progress. When complaints are dispatched, Inspectors proceed directly to the area of the suspected source to determine the cause of the complaint. Inspectors attempt to ascertain the specific origin of the emissions and whether or not a violation of air district regulations has occurred. If so, enforcement action will be taken. Inspectors will contact each complainant and will confirm odor complaints in the presence of the complainant whenever possible.
Experienced inspectors are often able to quickly determine the likely source of emissions.
Complainants are contacted as expeditiously as possible under the circumstances at the time of investigation. For significant incidents, groups of Inspectors and Supervising Inspectors may be dispatched. Public Nuisance Occasionally, the District receives a number of complaints which are confirmed to a particular plant or facility. This may result in a determination that the facility is creating a public nuisance. The California Health and Safety Code and District regulations prohibit emissions of air contaminants which cause nuisance or annoyance to a considerable number of people, or that present a threat to public health, or damage to property.