Information means opportunity to optimize yield management. Your customers and your bottom line will benefit. See what the Director of Front Office at The Caribe Royale has to say about Passkey ResDesk Passkey ResDesk is designed to make the convention housing process work much more effectively for everyone involved. It's a flexible, innovative service that virtually eliminates today's convention housing problems for hotels. Based on advanced Internet and database technology, Passkey ResDesk is used by housing managers at convention and visitors bureaus and third-party housing providers before cutoff to automate and streamline processing of attendee hotel reservations and managing blocks of hotel rooms.
Hotels then use the same system after the meeting cutoff date through the day of arrival.
Thus Passkey ResDesk becomes your discretionary group inventory management system after cutoff. Passkey ResDesk is flexible enough to handle the unique policies of a particular hotel, meeting, or destination, while remaining easy to use, so you can focus on your job - serving your guests and optimizing room occupancy. Help meeting attendees make an informed hotel choice by providing detailed information on the Internet about your property Work with other industry participants to reduce attrition and improve your bottom line Provide accurate meeting history information to meeting planners Seamlessly transfer group reservation data from Passkey ResDesk to your property management system coming soon. Whether the attendee reserves using Passkey over the Internet or through a call center, information is stored in the same centralized database. From the moment reservations open, you can monitor reservation activity.