The on-site manager for the moving company will hold any mislabeled or misrouted boxes in one central area within the destination location. We will set up a Relocation Help Desk for the duration of the move. Help Desk personnel will log in the date, caller, location, phone and problem, then contact the appropriate expert to help resolve the problem. Log entries will not be closed out until the caller indicates the problem has been resolved. The Help Desk will be operational May 3 - May 20.
Every move requires flexibility and cooperation.
If you have a large amount of work or reference material, you are encouraged to coordinate with your colleagues for short-term solutions using shared resources. Our Phase II relocation plan will be challenging for everyone. The contract movers must move material efficiently to meet our ambitious relocation schedule. Accordingly, movers will only take direction from their On-Site Manager.