The Lifeline subscriber wears a small personal help button on a neck chain or a wrist strap. The personal help button works around the clock from anywhere in the home. One of the responders is immediately contacted and sent to the home to provide help. When the responder arrives, he or she contacts the Response Center to report the situation. If necessary, emergency medical assistance can be summoned.
Every case is monitored until resolved.
This includes equipment, maintenance, instruction in its use, and a 24-hour link to the Response Center. Mercy Iowa City Lifeline is supported by volunteers and by contributions to the Mercy Hospital Foundation. Parking for Mercy Hospital services and events is available for a nominal fee in Mercy Medical Plaza parking ramp, directly across the street from the hospital and accessible by skywalk.