To be complete, forgiveness requires compensation for both the material loss and the damaged personal respect. If the wrong cannot be made right, some compensation or other symbolic gesture that has meaning to the wronged person needs to be negotiated. Third, a new agreement must be reached about how similar matters will be handled in the future. Even when regret is expressed and amends made, restoring trust requires an understanding of a good way to handle similar situations. An evil act is more than a mistake, more than the damage done by people who suffer broken relationships because they do not know how to negotiate forgiveness.
Evil is the intentional attempt to succeed at the expense of someone else.
Evil comes from knowingly doing harm, or ignoring the damage, or continuing to benefit at the expense of another person. All human beings make mistakes, often from ignorance and sometimes with negative intent, but the power to act rightly is always before us. Spirituality is consciousness of infinite interrelatedness. Felix Adler 42.