Managers were asked to follow through with educational sessions for all employees by May 1, 1998. Our goal is to ensure everyone is familiar with our compliance policy and reporting mechanisms. Everyone s cooperation in this educational exercise is needed. In an effort to improve shuttle service from the Medical Center to parking areas, an extra departure time has been added to the evening schedule. Thanks go to University Transportation for being responsive to requests.
Good communication is vital in a high stakes business such as health care.
Crossed messages or incorrect information does more than cause confusion and frustration for staff members it can affect the care of patients. Sorting out what s important to us becomes a challenge. Managers can help by deciding who needs what information. Managers have difficulty getting feedback from employees. Employees have trouble getting answers from their superiors.