There are times when huge conventions fill the hotel, potentially snatching up all the best tee times, spa appointments, and court reservations. To better cater to its vacationers, Marriott established a Guest Services desk whose staff calls guests 14-21 days in advance of arrival offering to make the same kinds of appointments or reservations for them, including tennis. It's called Guest Experience, and if for some reason you haven't heard from them, give the hotel a call and set up whatever you need in advance. Instruction was very professional and consistent. The pros' healthy sense of humor added to the fun of this experience.
Facilities give players a variety of playing surfaces, including grass, and are well-maintained.
Each session is geared to a specific part of the game, and the instructor always finds a way to improve YOUR game immediately. They focused on every level of player and everyone seemed to get a lot out of each clinic. Jim did an excellent job of providing a great group lesson with a wide range of skill levels. My buddies, the golfers, became believers immediately. On top of that, we spent some time on the Sportwall.