The Internet is a fantastic way to have an international business with minimal investment.
Many companies spend a lot of money to automate the entire customer interaction process.
As your products become more specialized, the larger your requirements will be for providing the opportunity for your customers to conveniently interact with you. The more convenient the interaction is, the stronger your relationship with the customer will become. This convenience is not limited to the purchasing process. You need to have specialized technical services, order tracking and customer service that exceed what your competitors are offering, or else your business life on the Internet will be very short and unsuccessful. Start by asking yourself these two questions.