I am about to leave England for six weeks, so I call Cambridge Cable to tell them to please deactivate my line and keep the phone number for me, since I will be returning in August. I leave with a light heart. I come back in August to a room which is mine for only two months. Something about just having to put the switch through on the computer system, since my current room is also already wired. So I wait a day.
Line is still dead.
So I call back, and ask what the problem is. Finally a guy tells me that it's because I haven't paid my bill. He tells me the line will be switched on in 15 minutes. I'm starting to lose my patience, and I'm leaving for Italy in less than a week. I was so shocked I didn't even try to stop him.