Let's talk about expense accounts, because I think that is an interesting example. If you go into big companies that have 20,000 employees filling out monthly expense reimbursements, they may have just two people auditing those reimbursements. They're doing it all electronically, and only the gross exceptions are being examined by humans. It's all a part of electronic commerce or electronic business. But if you go into our accounting department, there is a room full of people auditing expense accounts.
Government needs to look at the expense versus the return.
If large companies can conduct most of that process electronically, then state governments ought to be looking at doing the same thing. I think the technology is out there now to do this. It's just a matter of finding the resources. The bigger problem is implementing the cultural changes that allow us to conduct electronic government in the first place. The average taxpayer can probably enunciate the difference between city, county, state and federal government, but in a lot of other ways it's all just government.