Diversity is a process of acknowledging differences through action. In organizations, this involves welcoming heterogeneity by developing a variety of initiatives at the management and organizational levels as well as at the interpersonal levels. More importantly, a culturally diverse organization recognizes, supports, values, and utilizes people's differences and similarities in support of the organization's objectives. People vary in many ways, some subtle and some not so subtle. While we also often have substantial similarities, each of us is ultimately unique.
Leaders can value differences as a source of strength and creativity for the organization.