Periodically, the professional organizations release further educational requirements. The prosthetist must successfully complete those training sessions in order to maintain their certification. Also, many of the component manufacturers offer training sessions in the installation, specifications and applications of their particular components. A common misconception is that an amputee who is also a prosthetist will provide better service or a better product. That is just not true.
Incompetence comes in all shapes and sizes.
I personally have had many run ins with prosthetists who are more concerned with my accepting the term patient than they are with the satisfaction of the client. If you are treated rudely or your questions are not answered to your satisfaction at any time, then you can bet that this behavior will continue. Remember, you are the boss in this situation. If there are many people waiting to be seen, then this indicates another level of lack of respect for the client. Of course, sometimes situations happen where you will have to wait and this is to be expected, but if the situation is chronic, you may want to consider taking your business elsewhere.