He's also a top salesperson who often turns his speaking engagement clients into Mackay Envelope customers. They lead families, friends and coworkers. They are leaders because they make choices for others. But, organizational authority doesn't really make a manager a leader. True leadership relates to being able to motivate people and being respected and trusted by them.
Managers get people to do their jobs.
Leaders get people to do their best. I flashed back to my Ford days when one of my salespeople told me that I was the best manager for whom he'd worked. When something went wrong, you'd asked what WE could learn from it. All rights reserved.