The new assertiveness and knowledge won't go away To cope effectively, physicians must learn how each person wants to be treated, particularly in regards to degree and form of collaboration in the healing process. Be prepared to describe both sides of the medical issues which confront patients. Physicians have always known that there are two or more viewpoints on most issues. In the past, after making their own synthesis of the pros and cons, physicians often moved swiftly to recommend their preferred solutions for their patients. Today, many people demand a role in the decision-making process.
Effective communication is critical with such patients.
Of course, such empowerment doesn't automatically make the patient right. Physicians must often help persuade patients to do what makes sense. Mutually satisfying choices are best achieved through the use of well-phrased questions, logical reasoning, shared information, and patience on both sides. Try supporting patient interest in monitoring and treatment. While not every potential treatment is worthy of support, every patient's health is.