Employees are not always sufficiently trained in the basic skills necessary to perform their jobs. Employees are not always sufficiently cross-trained to provide value beyond their immediate specialization. Expand and focus on training courses that will provide or enhance administrative employees core skills. Develop training that will provide cross-functional experience to maximize the value provided by administrative staff. Develop career paths that are closely linked to individual development and demonstrated performance.
Employees lack motivation and incentive to attend training.
Employees do not attend a sufficient amount of training programs, either internally or externally provided. Provide flexible working arrangements or days off to attend personal development training. Link career progression to personal and professional development and demonstrated job performance. Performance appraisals are inconsistently applied throughout the University. In general, they are viewed as a formality, not a tool to facilitate improved performance.