Many times we use these students to speak to the freshman orientation classes which gives the new students and incentive to request a mentor. The math instructors all tell us to send them the students with math phobias and we do. We work at placing a student with a mentor in their career choice or someone they already have as an instructor. This helps the student and the instructor. I look forward to watching this page for mentoring program ideas and loved the resource list.
Labels often change over the years, for better or worse.
In my 66 years of life on the Earth I have seem many attempts to euphemize or mask poor performance in school or on the job. Relatedly, various means of improvement have been publicized. The bottom line however is that of substance or achievement. I work part of my time in a Unit with few permanent staff and much teaching is delivered by partner institutions and bought-in experts. This means that it is very difficult to run a traditional style personal tutoring system for our students.