None had malfunctioned in the previous months of test. Control Data Corp. But by the time the cause was discovered, delays had mounted and other difficulties had arisen. Taken individually, none would have caused the ensuing disaster. Together, they doomed the system. At the same time, the bank decided to move the main staff 30 miles away.
Key people quit and morale sank.
Another section of staff was told they would be moving from Los Angeles to San Francisco, with many losing their jobs. The bank's first public acknowledgement of the problems came in July 1987. The bank announced further costs and then the trans- fer of the accounts in January 1988. I cannot understand. The service is provided by telephone.