Volunteer Lay Counsellors undertake training conducted by Heart Support - Australia. The training focuses on listening skills, explorations of options and confidentiality. It also stresses the mandatory requirement that Lay Counsellors must not give medical advice. Walking programs are a very popular activity which many members organise and partake in. Branches work closely with health professionals to offer a walking program that assists people in regaining and maintaining their health after a diagnosis of a heart condition or surgery.
Many branches organise walks for their members on a regular basis.
Branches across Australia work with health professionals, the Heart Foundation and community groups to assist in cardiac rehabilitation programs at various levels, and assist in health promotion activities like Heart Week highlighting the benefits of a healthy lifestyle.