Corporations are busier than ever spreading technology through departments and business units. What's more, the cross-functional systems are at the heart of the companies' IT strategies. More than a third of those surveyed say the enterprise implementation is the most important systems-development initiative underway at their companies. Anything that reaches customers in some way. The top five functions targeted for enterprise applications are customer service, sales, distribution, inventory management, and logistics.
Infrastructure is on the minds of IT decision-makers everywhere.
Respondents to the CSC survey in North America, Europe, Asia, and the Pacific regions all reported that developing and enhancing information networks within their companies was the most important infrastructure improvement initiative they had underway. That crackling heard within corporations is the sound of new connections being made. Nearly one-third of those polled reported that they are busily linking departments or divisions electronically. Those results mirror the findings of CIO's recent editorial survey. In addition, interest in intranets jumped threefold from the previous year.