Training Technorth Family Learning Centre offers a free, four week course for unemployed Leeds residents over the age of 18 looking to work in a Call Centre or related occupation. The training develops existing IT skills, offers familiarisation with telecommunication equipment and offers the opportunity to practise and improve telephone skills.
Help is also available with jobsearch, customer service and interview skills.
It offers an extended work experience placement with a local company plus training leading to nationally recognised qualifications and the offer of an interview, should a suitable vacancy arise with the placement provider. Lone parents have found the Job Placement Programme particularly successful in leading to permanent employment.