All providers of direct or purchase services will use the policy and procedures outlined in this manual . County Offices may differ from the forms specified in this manual. The procedures to be followed and the instructions for completion of these forms will be included in the DHS Program Policy Manual.
Every person has the right to apply or re-apply for services.
No application or inquiry can be ignored by either providers or DHS representatives. An inquiry is simply a request for information about available services in the community. Services Families and individuals must be free to accept or reject services. Acceptance or rejection of a service shall not be a prerequisite for the receipt of any other SSBG services. No person will be prevented from participation, denied benefits or subjected to discrimination on the basis of age, religion, disability, political affiliation, veteran status, sex, race, creed, color or national origin.