All returned CDs require a return authorization number prior to their return. To acquire a return authorization, email customer service identifying the CD and order with a description of the defect. Note that all returned CDs must be in the same condition as when they were received, including the jewel box and liner notes. Should money have to be returned for some reason, your account will be charged the returned amount. Please email us with the details and all changes will be implemented within 24 hours.
Email is acceptable.
It is our intent to operate this secure processing system with integrity and full faith for the benefit of our buying customers. We expect timely shipping and response to any customer situation. In the end, if we satisfy our music customers, then we will all prosper and further the cause of independent music and electronic commerce. By completing this application, your are accepting its terms and agreement. We look forward to doing business with you.