To an extent this could be because the Internet users in India are actually a very minute proportion of the total population and estimating such small numbers is difficult. The second variable is the definition of Internet users used. Researchers should use the most commonly used definition of Internet users. Half are from SEC A, though SEC B and C have gained marginally. However in terms of the total time spent on the Internet by all users, work-related usage is half of the total usage time.
Email still dominates.
Entertainment and chatting are also significant when used for personal purposes. File transfers and information search are the other key work-related usages. However, we currently have no plans to include organizational usage within the scope of this study. Last year our reports were received very well. In fact many of the customers have already committed to our future reports as well.