Nevertheless, even if the only ability one has to help is limited to assistance in locating support elsewhere, the effort needs to be made in a calm, non-inflammatory manner. Technical Competence Information technology is evolving at such a rapid pace that maintaining technical competence is an ever-escalating challenge. Technical competence also means doing quality work, e.g., work done completely and done right the first time. The University shares equally in the pursuit of technical competence by working to provide necessary resources to enable IR staff to achieve and maintain necessary technical competencies. That does not mean that responsibility or authority should be compromised in the process.
Innovation usually requires thinking outside conventional bounds.