Our time will always be an issue concerning your personal computer. As time permits will attempt to make ourselves available to you. I have found though that Co-Lin attracts some very bright students. You will find that your peers may know how to solve your problems. Hey, and never underestimate that guy up at the front of the class with the pocket protector.
Geeks are people, too.
And they generally know how to fix your computers. Befriend a geek. Also, you may check the discussion board to start a question. I have found that using a computer is the best way to access your account. Some have tried the psychic hotline, transcendental meditation, etc, but the best way to access your account is with a computer.