It help us, the students, to understand how J.I.T. fits in a complicated production system like Toyota's. We have to realize that automakers face a great challenge. A motor vehicle contains thousands of parts, many or most of which automakers obtain from outsiders. To maintain productivity and quality at high levels, automakers like Toyota must implement highly advanced systems like J.I.T. production. This site is interesting because it shows the relationship between J.I.T. and customer service.
Impact is a firm that help achieve and measure success.
Impact will help design distribution modules that will help improve customer service. The benefit obtained from this site are the well explained abstract after each step. It describes in a short and clear manner the definition of each steps necessary to improve customer service, and the way Impact can help their customers. Kanban is another issue that is brought about. This site does just that so it will be beneficial to take some tine into understanding all of the aspects.