Mr. Jarrett voiced his concern that this is an ongoing problem and he has been continually told by CAT that the problem will be addressed. If the problem still exists without any resolution by the driver or consumer, then the ACAT Committee should step forward with recommendations to solve the problem. Mr. Simmons stated that calling stops are especially crucial for the visually impaired. Once a rider misses his stop, he has to get off in an unfamiliar area and walk back 6 or 7 blocks to wherever he wants to go. The purpose of calling the stops is that you do not have to rely on the driver to tell you where to get off.
Every stop has to be an important stop.
Otherwise you cannot be having a pole or bus sign. If drivers were asked by management to call all the stops they will. Mr. Lapsley asked Joe about CAT's requirements for drivers to announce stops. Mr. Turcotte stated that operators are given a list of major stops or transfer points which all operators know. The ADA requirement is that operators call out the major stops.