To design the portal, University of Michigan requested information on the critical services needed by students and determined what the other stakeholders desired. They asked for input from critical departments. The system could continually expand and grow. The central integrator was the portal. The end user could pick and choose.
Every provider is on the front page.
They have multiple service applications. How it should look 3. What should be on it 4. When it should be changed A classified section was set up. It has been very effective and has reduced the amount of e-mail spam.