Now in operation for a year, Billings has been very pleased with its success. The Pinkerton security officers like the new system. Previously, it was harder to determine who was and wasn't authorized. There was too much traffic. Now, of course, they are alerted to all unauthorized access attempts.
Employees appreciate the secure environment.
While the goal of the system was to secure the safety of Humana employees and building residents, the system has also had a significant impact on theft. The opportunity for unknown people to enter the building had virtually vanished. As a result of the project's success in Louisville, Billings decided to have Pinkerton manage the installation of security equipment in their newly acquired Jacksonville, Florida facility. The Jacksonville facility houses 1500 employees, and will have six optical turnstiles in operation by March, 1999. In Jacksonville, Pinkerton managed the entire project.