The systems view is essential to organizational success. The way the parts of an organization fit together is just as important to getting outstanding results as the parts themselves. Rapid, continuous change is the new order of the day. More people have more access to more information than ever before. Information will continue to expand at a breathtaking rate, leading to an increasingly competitive world.
Informed cooperation is central to getting consistently outstanding results.
Wanting to cooperate is a good starting point, but knowing how is far more important. Rapid change means everyone must continuously update their ability to cooperate. The future belongs to learners. Competitive advantage in the information age will accrue to those organizations in which people learn fast and apply what they learn faster than the competition.