Provided in-house support for Mac, Unix, PC systems. Upgraded phone system to Lucent Partner Adv. Courses include Innovative Web Servicves, Lab. in Software Engineering, Managerial Psychology Lab. Active member of the National Honor Society. Added phone based web navigation along with fax back.
Live team seminars with demos and tutorials.
Added memory optimizations and error checking. Updated system and re-trained factory staff on use. Presented reports with analyzations of downtime. Created database and SQL for customer complaints. Generated database reports for contractor overtime.