They establish common goals. They make an effort to inject humor into the workplace. They maintain a balanced corporate power structure. They resolve issues without forcing a consensus. Without conflict, groups lose their effectiveness.
Managers often become withdrawn and only superficially harmonious.
A more academic version of this article will appear as a chapter in the book entitled Strategic Decisions, edited byVassilis Papadakis and Patrick Barwise and published by Kluwer Academic Publishers in September 1997. For a list of related readings by the authors, click here. All rights reserved .