However, if you would prefer an exchange or full refund, you may return your item within 30 days of its shipment. We accept returns for refunds or exchanges on all diamonds, jewelry, and watches. If a piece engraved by Blue Nile was not engraved with the letters specified in your order, we will send you a new item engraved with the correct letters. Items will only be accepted if they are returned with all of the original packaging materials and documentation, as specified below. Returns shipped from outside the United States cannot be accepted.
Exchanges are simple.
You can return your diamond, jewelry item, or watch within 30 days of shipment from Blue Nile, to exchange it for another selection. You can apply this credit to the purchase of any other selection of your choice. If you have any questions about our return procedure, please don't hesitate to contact us . Blue Nile merchandise is very valuable and requires that we take special precautions in shipment. Secure your diamond or jewelry inside the original jewel box or bag.