All this information makes it possible for Coke to develop better marketing plans across many countries and to develop very targeted new products to suite local customer preferences. India Inc. is also being driven towards IT empowerment. Companies like Gillette India, Arvind Mills etc. are rapidly developing their information technology systems. 3.0 IT and Management Information technology systems are primarily enterprise-wide systems which encompass corporate mission, objectives, attitudes, believes, values, operating styles and of course the people, who make the organization. From the IT perspective every organization is divided into four different levels.
Every organization has some core activities.
People doing these core activities form an operating group. Operating groups are not departments, they are the group of people who work on a business process and are primarily interested in the outcome of the process. These core activities when performed together, deliver value to the customer. At operating group level, it should act as a support system. Information technology ties processes and make them more effective.