Plus, some staffers are feeling a little cavalier, secure in the fact that they are sorely needed. They don't feel they need to extend themselves. Another factor, says Welsch, is all the legislation that has made it easier for people to take scheduled time off. I think that translates into people thinking it's OK to take unscheduled time as well. Figuring out how to combat this new trend could be critical to your business's survival, particularly since the labor shortage shows no signs of abating.
Life sometimes gets in the way of work.
The list of acceptable reasons should include things like having to attend a school play or community meeting. If your employees aren't afraid to be honest, they'll tell you in advance that they need time off. Then you can make the necessary adjustments so work still gets done. Also, see where you can change your policies. Big corporations are falling over themselves with work-life programs.