With our commitment to Innovation, we refuse to passively accept the status quo, but aggressively re-evaluate established ideas and methods. We continuously streamline our organization. We redesign procedures and reposition people to better utilize their skills and expertise to the benefit of our customers. We examine old ideas with a fresh eye to make our company more efficient, more flexible, and more responsive to customer needs. By developing long-term relationships with our clients and heeding their concerns, we develop unique solutions to their specific needs.
Field research guides the evolution of our systems.
As an example, we have worked closely with GTE Telephone Operations Headquarters to build innovations into our product, expanding the scope of IRIS , our alarms management system. One of the areas we were looking for improvement was in reporting capability for business operations. IRIS handles a lot of information, not all of it geared just to customer satisfaction, but also to how you run your business. We are always alert for such opportunities to improve the usefulness of our products. With our ground-breaking advances, we forge a path into the future for others to follow.