Through the system, family advisory councils and direct family consultation have formed the basis for many successful innovations. The Children's Hospital of Philadelphia Philadelphia, Pennsylvania Juliette Schlucter is the coordinator of Family-Centered Care Initiatives at The Children's Hospital of Philadelphia. She combines her business background with her experience as a parent of two chronically ill children to focus on organizational infrastructure and training that support effective collaboration between families and healthcare professionals. William E. Schwab, M.D. Professor and Director of Clinical Operations Department of Family Medicine University of Wisconsin Madison, Wisconsin William E. Schwab, M.D., is a professor at the University of Wisconsin Department of Family Medicine and director of Clinical Operations for its multiple ambulatory care sites. A nationally recognized leader in medical education in the area of caring for children with special healthcare needs, he is a frequent speaker and consultant.
Families are an integral part of the organization and the caregiving team.
This session will explore ways to foster family involvement, the challenges you may face, and the benefits your organization will experience. Executives must lead the family-centered care effort and create and sustain a culture that encourages resource investment in programs and services that support this philosophy. Drawing from personal experience, Rivest will highlight the key milestones and defining strategies that led to the necessary cultural change in his organization. In all likelihood, your efforts will meet with varying levels of physician support and resistance. To move forward, however, you must turn skeptics into advocates and count physician leaders among your most vocal supporters.