Values ISTA has a high-performance culture that promotes individual, team and organizational success. The agency s values represent corporate and individual behaviour and define employees interactions with clients, suppliers and each other. The agency embraces the principles of employment equity and diversity. All individuals are treated with fairness, dignity and respect. Recognition is given to creativity, innovation and risk taking.
Emphasis is placed on excellence, initiative and leadership by example.
There is a strong belief in teamwork, good working relationships, strong partnerships and open communications. The need for a balance between work and personal life is respected. Employees strive for continuous improvement in quality and service. Best practices are considered when developing service delivery models. There is an escalating requirement for BC to diversify the economy and to compete globally.