We also trained everyone who interfaces with the business processes. According to Singer, the investment was worth every penny. It used to take weeks for a patient's PCP to get information about the patient's hospital stay. Now they have that information immediately and can follow up with patients as soon as they're discharged. Meanwhile, it helps us make more money through faster payment of claims, greater accuracy, more referrals, and reduction of costs.
Doctors can now check each other's billing, making it more accurate.
A difference in reimbursement of five to ten percent is huge and goes right to the bottom line. Over the next 12 months, I expect our business to double, due partially to this technology.