In their simplest form, organisation and role alignment activities will ensure that the University has the right people, in the right place at the right time in order to make the transition to the new operating environment. These activities, facilitated by RICMaT and in consultation with managers and impacted staff, will continue to identify position and structural changes required to support the new business processes and roles. Inputs to these activities include the results of the audience analysis exercise and impact assessment deliverables. The organisation and role alignment activities will commenced in April 2001 and will continue through the deployment of PeopleSoft Student and Financials across the University. The University is committed to improving the performance of its human resources which, when combined with the new technology, will produce the expected organisational benefits of implementing PeopleSoft.
Instruction is provided in the form of user manuals, screen cams and communications.
The principal mode of instruction is coach-facilitated training. Typically training is delivered in a classroom situation and based on a walk through of business scenarios that are consistent with real-life situations. The Production Support Helpdesk will provide users within the University with telephone or email access to expert advice and guidance from project team members.