C Restore system or user files as needed. B Maintain network connectivity and manage the print spooling and queueing of all 48 printers and plotters. C Instruct users on basic use of our printers and plotters. F Evaluate and advise on the purchase of new printers and plotters. A Install computers, disk drives, memory, tape drives, printers, upgrades, controller cards, etc.
E Make other technical documentation and manuals available.
A Respond to trouble calls to IGPP help line from Macintosh users. 2 Analyze software problems and correct them. C Perform backups and restores using Retrospect Remote. D Provide electronic mail support using Eudora. E Provide dialin support using ShivaNet Manager.