A Help Line has been set up to provide guidance for external researchers needing assistance in tracking down information about the United Nations and its documentation. For further information contact the Data Base Manager . Reference Services Reference librarians are available to assist users in person or by telephone. Loans Most Library material may be borrowed by Secretariat staff, mission staff and delegates with a valid grounds pass. The normal loan period is two weeks.
Loans are renewable if no other loan request is pending .
Special Services Optical Disk Access To provide added access to the United Nations Optical Disk System , the full text database of United Nations documents, the Library has made available several terminals with dedicated access to the ODS in the Woodrow Wilson Reading Room. A number of workstations in the General Reference Reading Room are reserved for Internet access. Service is on a first come, first serve basis. For information, please contact the Chief, User Services . At present, this course is open only to delegates and staff of permanent missions.