Look, we fix hard drives.
Hard drives are moving parts, they break.
That's the question we're asking ourselves right now. These are the kinds of questions people in business need to ask themselves, as the nature, the manner, in which things are delivered changes. And that's why I'm not in eighty cities right now. Because if I were to do it in our current model, I could be bankrupt in eight years with ten thousand people and have to fire half of them. All you really have in any company is its reputation.