Well Listening is as important as talking.
Listeners encourage speakers to express themselves through nonverbal messages, words and phrases.
Effective listening occurs when the listener receives a message accurately and thoughtfully. The listener is aware of the thoughts and feelings that are being expressed and reflects them back to the speaker for confirmation or clarification. If the listener needs clarification, questions are asked. Good listening helps people make and keep healthy relationships. Listening skills help people understand what others think and feel.