The greenhouse manager and crew workers can initiate problem solving armed with the combined knowledge of both of their needs. Third, our emotions get in the way regularly. Nothing kills creativity quicker than anger, pride, embarrassment, envy, greed, or other strong negative emotion. Anger is often an expression of fear, or lack of confidence in our ability to get want we think we want. Anger is very much self centered.
Emotional outbursts tend to escalate rather than solve a conflict.
If we can improve our ability to manage our emotions and respond without getting defensive, we have gone a long way toward creative negotiation. Fourth, we frequently fail to explore beyond the obvious solution like the sisters who split the orange in half. It helps to validate the other stakeholder s needs as a starting point in exploring creative solutions and as a way to reduce negative emotion. You need to get home by four today. Let s think of how we can get you home by four and get the animals fed, too.