The potential lenders that are contacted receive the request in the sequence specified in the request. For instance, most libraries do not loan reference books, rare books, or multi-volume sets. If the first lender in the sequence fails to fill the request, it is automatically sent to the next lender in line and continues on until the final lender acts upon it. If all five lenders are unable to fill the request, the request is returned to us as unfilled. The bottom line is that ILL normally takes 3-5 days to get an article and one week or more to get a book.
Lending libraries vary greatly in their loan policies and response time.
Obviously it costs the library a lot of money and time to provide ILL services. However, the Library tries to provide this service free of charge to faculty, staff and students associated with the Worrell Professional Center as long as the request is not unreasonably costly to the Library. Submitting a Request ILL request forms are available at the Reference Desk. On the form, please provide the author, title, volume number, page number, date of publication, and other information as appropriate to enable us to process your request. Requests may also be emailed to either Howard Sinclair or Ellen Makaravage .