The benefit of these teams, according to Wunsche, is the collaboration of expertise from a broad range of areas in real-time. He says these teams work very well in the area of new product development but can also be applied to all sorts of business projects where speed and competitive advantage are key. In a well designed team, you could accomplish the incentive for sharing knowledge and not have to actually tick-box a form each time you find out someone has shared information. It would be virtually impossible to do that. Phase two' requires companies to do some business soul searching and move forward with a re-focused effort.
Many companies see knowledge management as a really daunting challenge.
I've heard comments like 'we can't possibly do it all. Well, the short answer is, you start with what's important to you. Copyright 1997,1998,1999 De Vos Consultancy. All rights reserved.