There is a saying that justice delayed is justice denied. This is as true in communications as it is anywhere. A problem with formal proceedings is that they can be lengthy, taking years before resolution. When a small ISP has to confront a large telephone carrier, this difference can mean death. Even where the complaint of the ISP is justified, a delayed formal process can go on so long that the small business is bankrupt prior to gaining relief.
Larger corporations can ride out the storm using the depth of their financial resources.
Being responsive to this and other concerns, the FCC has implemented a new rocket docket for formal complaints. This goes along with the major restructuring at the FCC, placing all enforcement activities that had occurred in different offices within the agency in one Enforcement Bureau. With the new rocket docket, an individual filing a formal complaint can request expedited treatment. If granted, this proceeding will be set on a calendar with deadlines in order to resolve it within 60 days. This is good news for businesses that would suffer from lengthy litigation.