Political authorities can modernize their services and offer more efficient support to their citizens. Businesses and commerce can relate directly with their customers, empowering them with previously unavailable impact and commercial choice . Electronic commerce is the doing of business electronically. It is based on the electronic processing and transmission of data, including text, sound, and video. It encompasses many diverse activities, including electronic trading of goods and services, online delivery of digital content, electronic fund transfers, electronic share trading, electronic bills of lading, commercial auctions, collaborative design and engineering, online sourcing, public procurement, direct consumer marketing, and after-sales service.
Electronic commerce means many things to many people.