Only one in five could claim to have carried out change that was sustainable, on time and had real impact. Another one in five achieved none of the three. AT Kearney believes that most change managers take a naively simplistic view of organisational life. A company, says AT Kearney, is not the simple economic entity of the textbooks. AT Kearney found that few companies engage their people at all these levels.
Executives overestimate the economic and institutional dimensions and underestimate the others.
In the case of the political dimension, they usually deny its existence altogether. Given that the speed and extent of change are increasing all the time, this is a worrying result. Action on one or two dimensions is not sufficient. Companies which master this transformation model put themselves in possession of a basic survival kit for unpredictable, fast-changing times. Those that put to sea without it, beware.