The reasons may not be obvious and students may think the shift is simply a cost cutting or labor saving device. Even if the instructor's assumptions are accurate, the advantages of the system may not be clear to the students. Provide students with strategies for using the technology effectively. Keep lines of communications between your students and yourself open. Check to see if students are using the program as you had intended and what improvements can be made.
Formative evaluations can be a useful tool here.
The data from the focus groups that is the basis for this report, has also been of assistance to the faculty requesting the research. It is better to find out about problems early and try to deal with them, then let the negative attitudes become entrenched, making a positive learning experience unlikely. Keep the focus on the instruction and not the technology. Innovation by its nature is a difficult, high-risk activity. In most areas, where innovation has be successful, it is often not that way immediately.