But the tools to do all of this are here today. Twenty years ago most of us would have thought it patently absurd to believe that PCs would take over enterprise computing. Today we wonder how we could have been shortsighted. The same trend that drove PCs into the mainstream is also driving the Internet. Connectivity creates a single point of access to all of the information that workers need to get their jobs done.
Intranets do more by delivering both the work and the tools to the worker.
Henry Ford would recognize their significance in a heartbeat, as would any Smart Company. He is a recognized international authority on the subject of knowledge management, workflow and technologies for business process redesign. The Book Smart Companies - innovative firms in which the nurturing of the unique contributions of each individual employee is leading to unprecedented success. Adapted for IDM with permission of the author. Copyright 2001 INT Media Group, Incorporated All Rights Reserved.