In these situations, owners might find it helpful to see the full text of the technical service bulletins that cover particular vehicle problems. It is possible to get the full text of a TSB from both of these sites, but you have to pay for this information. We uncovered a third alternative for those seeking complete bulletins. The Bat Auto site offers several forums, some for vehicle owners and others just for mechanics. Best of all, if you fill in the site's online request form with the details of a TSB summary, Murray will gladly send you the full text of the TSB at no charge.
Donations are optional.
Murray has worked as a field mechanic for the Oregon Department of Transportation since 1980, so the Bat Auto site is a side project, as it is for the other mechanics. A lot of us are fleet mechanics, and it doesn't matter to us if someone makes money off a repair or not. Further, as many Town Hall participants have noted, many dealerships are guarded with the contents of service bulletins. They're not making any money, so they would just as soon nobody knows. Finally, TSBs often include part numbers, which makes it easy for people to make their own repairs and thus, save money, Murray said.