I m visiting Seattle soon. Simply click the Shopping Basket to add a title to your order. We gladly reserve forthcoming titles for you, and of course, you are not billed until the actual order is shipped to you. Nonstocked titles are ordered daily from local and national distributors, as well as regularly from publishers. This could mean shipping within a few hours to several weeks, which we can apprise you of by e-mail or phone.
Every shipment contains a Hassle-Free Return Form.
Follow the directions on the form to make a return. Shipping costs are determined by the actual cost of United Parcel Service or postage by the United States Postal Service, or the actual international rates when shipping out of the United States of America. We never charge a handling charge, and we gladly refund any overbilling due to auto-calculation. If your shipping costs have been decreased since your original order, it is because we have adjusted the amount originally calculated. Simply enter the e-gift certificate serial number and amount in the payment box.