CIMS forces leaders to give those responsible for data, authority over the data. Total quality means continual improvement of production processes to reduce production costs, improve products and satisfy customers. CIMS provides workers at all levels with a quick and easy means to review, evaluate and improve their production processes. Poor information control, maintenance and distribution are deterrents to quality production. By maximizing the quality and quantity of available information, CIMS users build better, more dependable and consistent products.
Happy workers work better and faster and build better products.
By empowering workers, giving them control over their own information and access to organization-wide information, CIMS ensures involvement and raises morale. Self respect grows as individuals learn what the organization is accomplishing and see their part in it. Communication, which makes teamwork possible, improves when everyone has the same information. Centralized, LAN-based data control reduces the risk of misinformation. TQL recognizes that the people in the trenches have the best understanding of their own processes, know the faults and have the solutions.