The COO organization wanted the procurement and development of these computer systems to be planned, standardized and controlled to ensure efficiency and reduce costs. A process to review and approve new purchases of hardware and software was needed. This new process provides the necessary controls to maintain standardized, efficient systems. It also helps us question the need for each purchase and ensures it supports our core business and benefits the company. We need to act like we would if we were spending our own money.
Employees fill out a request form and submit it for approval.
The improved use of our resources that comes from standardizing this process is a big benefit. It's a proven way to eliminate unnecessary duplication and to lower costs. Any utility company that expects to thrive in a more competitive environment must do all it can to maximize its resources and to lower costs. It is just one of the process areas we're working to standardize. Then he found out his request had been denied because his group already had three laptops, which he didn't know about.