My connection isn't working. First, shut down your computer and restart it. If this doesn't work, check to be sure your cable is still connected to the back of your computer and the data jack. Next see if there are lights on the network card. If none of this fixes it note any error messages and call ResNet at 622-3050.
Help is always available.
They'll even set up an appointment to come to your room to work on your connection. I forgot my IP and current hall network information and can't find my installation manual. You can use our online ID Lookup feature, available to students on the EKU network only. ResNet offers a Knowledgebase which contains over 100 common computer questions and answers.