However, while such automated methods are rapid and convenient, they cannot identify all accessibility issues.
Human review can help ensure clarity of language and ease of navigation.
Invite people with disabilities to review your documents. Expert and novice users with disabilities will provide valuable feedback about accessibility or usability problems and their severity. You should also solicit feedback from customers on an ongoing basis about your site and its usefulness. You can do this by creating a feedback form on your site, or giving users a special e-mail address just for such feedback. It helps to let people know that you are open to their experience on your site.