US Internet Technologies will not be liable for billing errors after two months if you have not notified the Billing Department. This fee plus any chargeback taken from our account by the credit card company must be paid in full in order to keep your account active. It is important that you keep your billing information up to date. Please notify US-IT of any changes in your address, phone number or, if paying by credit card, your credit card number and expiration date. US-IT asks that all users check their email at least on a weekly basis.
Email is the primary means of communication with our customers.
In most cases we will make every attempt to contact you via email if we have any payment problem with your account. We will also use email to notify you of any scheduled service outages or other information that may be of importance to our customers. US Internet Technologies does not warrant, that the numbers listed on our access number page are local non charge calls from every users location. You should verify with your local phone company the toll status of your nearest local dialup location. Please note they must inform us when they call that you sent them.