In his book Future Shock , futurist Alvin Toffler warned that the rapid pace of technological advancements would soon outstrip our ability to adapt to them. As we move into the Information Age, change has become a part of the fabric of our society. Nowhere is change occurring faster than on the Internet. Twenty years ago, if you didn't have a five-year plan you were considered a fool. In today's climate of rapid change, you're considered a fool if you do.
Internet time presents a unique set of challenges for government agencies.
Countless ru les and regulations bog down every agency, causing even the simplest decisions to take weeks if not months. It's like running a marathon with a monkey on your back. And I'm not talking about one of those cute baby chimpanzees they put on the cover of Ranger Rick magazine. I'm talking about a 200-pound, snarling, hissing gibbon. You can't accept credit card payments.