Emphasizing Work Even before Texas Works was officially launched, DHS leaders understood that state and federal welfare reform would require the agency to re-evaluate how it serves Texans in need. Following the teleconference, staff implemented significant changes including sending strong work messages and discussing time limits with clients. While the Newton teleconference got employees and clients talking about time limits and work, agency leaders decided to step up efforts by launching Texas Works, one of the state's most aggressive work initiatives ever.
Emphasis is placed on personal responsibility and setting an example for one's children.
Helping families receive regular child-support payments and other assistance. Working in partnership with families, local communities, and other agencies to assist clients. Providing cash assistance and food stamp benefits to eligible families as they work toward independence. Ensuring that everyone who comes into a Texas Works office has the opportunity to learn about alternatives and resources that will lead them to self-sufficiency. Providing accurate, timely, and courteous service.