But my friend Nina was a peach. She took my car to the garbage dump so that I didn't have to see it again. When the airport staff cannot find it, you go unhappily to your hotel room. Now you have to use the telephone for help. Yes, if you are friendly and polite.
Good manners are the key to success on the telephone.
You want the other person to understand you. Speak with a smile. People like to hear a pleasant voice. Always identify yourself right away. Finally, always thank the person you speak to.