The lab and HelpDesk are located in Room 105 on the first floor of the Harden Learning Resources building. The HelpDesk provides support for NMU issued software and computers, including TLC notebooks to students, faculty, and staff.
Help is available via email, telephone, walk-in service and the helpdesk website.
Our staff is committed to attaining the highest level of quality and integrity in all relationships with its customers, the students, faculty, staff, and retirees at Northern Michigan University. The Help Desk is dedicated to continually improving the services and support we provide to the university community. The HelpDesk supports NMU owned and leased IBM ThinkPads and Windows compatible computers. Limited support for other systems may be provided or referred to other service providers on campus as available. The HelpDesk strives to give the best service and may not be able to handle all of your questions immediately, but questions involving supported software and applications that cannot be answered right away, will be forwarded to the appropriate support personnel.