From the Enhanced 911 system, assistance can be sent even if the caller does not know their address, or is unable to speak. The main telephone lines also come into the Communications Center, requiring Communications Officers to be familiar with all divisions of the Sheriff's Department. Additionally, many people depend on these officers for other information not always directly related to the Sheriff's Department. In 2000, over 8,775 Enhanced 911 calls were received. These calls, along with the radio communications from the police squads are given the highest priority.
Emergency calls range from the simple cut finger to the person suffering from a heart attack.
Patrolling squad cars call in driver's license, registration and wanted person warrant checks. Responding to these types of radio calls is important as they can involve individuals who may pose a serious threat to a police officer's safety. Cellular Telephone 911 calls also saw an increase in 2000. This type of call is becoming more commonplace as cellular telephones become even more widely used.