Also, people can engage in behaviors designed to influence the information system that is gathering data during a given control period. Keep in mind that controls have both positive aspects and negative aspects. Methods of controlling people and operations can be quite different in foreign countries. The differences are seen primarily in the measurement and correction action steps of the control process. Also, technology's impact on control can be seen when comparing technologically advanced nations with those that are not as technologically advanced.
Ethical issues arise as managers design efficient and effective control systems.
We'll look at three specific ethical issues in employee control. A. Employee workplace privacy is one area in which ethical questions can arise. One area of hot debate is e-mail communications. Organizations need to have policies in place regarding e-mail usage and communicate these to all system users. B. Closely related to the issue of workplace privacy is the practice of computer monitoring of employee work performance and behavior on the job.