We set our standards after talking to people who have used the courts. Wherever possible, we want to raise our standards through regular reviews, consulting those who use the courts, and by working in partnership with other agencies in the criminal justice system. Our service will be fair, irrespective of your race, ethnic origin, age, gender, religious beliefs, sexual orientation or any disability. All court users will be treated in the same professional manner. The main job of the courts is to resolve disputes and try criminal cases.
Independent judges are essential to ensure fairness.
That independence and the decisions made by judges and sheriffs are not affected by this Charter, which deals only with the administration of the courts. This is why we cannot look into claims that judicial decisions were wrong or unfair or that someone did not handle your case properly. You may have the right to appeal against the decision if you are unhappy with the outcome of your case. If you want to do so, you should get legal advice. Answering your questions Back to Top Court users have the right to be given clear information about where to go, whom to see and what to expect, and to have their questions answered.