Our success lies in a formula that includes rapid response, early intervention and constant communication, and coordination of quality care that remains cost-effective. KNS management teams are on the job fast. Kemper National Services' Field Care Management team combines to speak more than 20 languages and includes more than 300 registered nurses dispersed throughout the United States to decrease response time and provide immediate direction. KNS' management teams maintain communication with employees, employers, medical providers and claims adjusters to help facilitate complete understanding and participation in the rehabilitation process. Education - KNS care managers provide recovering employees with proposed treatment plans as well as information about the disabilities and the importance of complying with the recovery plans.
Employees learn how to accommodate limitations and maximize remaining abilities.
The KNS empowerment approach encourages employees' participation in recovery planning sessions by requesting their input on practical, cost-effective strategies to best utilize any modifications and special accommodations that may be necessary to help them return to productivity.