Participants in DRC's Executive Leadership program research and benchmark with correctional agencies nationally as they develop team recommendations for solving problems or addressing issues within the department. Quality improvement strategies empower staff at all levels of an organization. Quality improvement requires moving from the traditional stovepipe organization models to flattened hierarchies with teams and information flowing through all levels. Staff develop the ability to address a variety of problems rather than being confined and inhibited by strict job titles and descriptions. This fosters creativity and breaks down traditional divisions which impede communication.
Electronic mail provides equal access to all staff.