M any retail locations have jam-packed inefficient warehouses that have clear heights of 12 to 16 feet. This situation is one that has traditionally challenged material handling technology. Today's packaging methods present additional problems in storage and handling for these retailers who may not have land to expand or can't comfortably finance a warehouse expansion. The result is often characterized by furniture that is awkwardly stacked several units high.
Labor costs are excessive and safety is compromised.
Damage and related service costs distract management from their primary warehouse and delivery mission. Customer service problems increase. Another factor that has created problems for warehouse managers is today's labor force. When I first worked in a Pennsylvania warehouse in the early 60's, the benchmark warehouse worker could be compared to Hulk Hogan. Today's workforce is maturing and physical capabilities vary from person to person.