Techniques for conflict management include diagnosing the causes of the conflict, mediation, negotiation, and problem solving. Mediation involves helping the parties understand the possibilities, communicate effectively, and recognize opportunity for compromise. Negotiation provides a framework for finding a mix of compromises that will resolve the conflict. Well-understood rules and guiding principles can be particularly effective in conflict negotiation. Elicit information, brainstorming.
Facilitators often use nominal group process to elicit information from the group.
In this technique, a facilitator provides an opportunity for all group members to contribute to the discussion and share ideas. The results can be prioritized by voting methods in which all group members have equal influence on the results. Multi-voting, where each group member can vote for more than one choice or has multiple votes to distribute, can be very effective for complex decisions and help avoid forming factions within a group. Understand issues, resolve conflicts. Some limitations and considerations Effective group process takes time.