Installation includes loading software on customer's server and on clients work stations. Installation includes all appropriate testing to assure software is functioning properly.
Installation includes troubleshooting to make software operate correctly.
Installation may require working with in-house technical personnel on the specific setup of the network and where to install the software. Consultant is responsible for converting data from existing systems into new system. Consultant is responsible for conducting software training for the customer. This includes covering capabilities of software as well as the general flow of information. This may require writing an outline of topics to cover as well as assisting the customer select which personnel to train.