She looked at me like I'd just dropped down from another planet because she expected to be harangued. There's such a poverty of praise in organizations. So another aspect of leadership is the praise, if it's meaningful. In other words, we perpetuate our vision and values by living them. There are so many crises of management, of everyday life, of change.
Every business has words for it, and they are all economic words.
The creative organization should never be comfortable. Maybe it's the optimism of the entrepreneur or the rebel, but leaders find a seam of meaning. It's a matter of managing that tension and remaining hopeful and creative. So I want to be heard. George Bernard Shaw, when he talked about the nature of his life, said it was like holding onto a flame, seeing how strong that flame can burn, and then passing it on.