The information that companies can track includes the status of an incident, what resources may be needed, the location and availability of those resources and who will account for their use. Then the company can use that information to manually redeploy resources as needed. The Los Angeles Emergency Preparedness Department has had the eTeam product in full-blown production since last year, said general manager Ellis Stanley. The software is used to link 100 computers in the city's emergency operation center with 30 department centers, including the fire and police departments, airports, and parks and recreation. Stanley's department utilizes eTeam to track information such as where police are deployed, what shift is coming on, where fires are burning and whether there are hazardous materials near those fires.
Firewalls keep the information secure.
And eTeam gives Stanley the ability to set policy on which employees can access what data. Administration and logistics employees work to verify that information is legitimate and not redundant before it is entered into the eTeam system. The department has six NT servers. The IT manager needed to install eTeam on each server and specify what users can do. Toyota of North America uses eTeam to link 3,500 employees in 14 buildings in its corporate campus, Walton said.