To start with, you will be required to be available at an allotted time to receive calls from nursing staff who may not be attending work that day, and then will be required to phone around for a replacement staff member, then enter it into a roster on excel and send back to the centre. A database of staff and their contact details was supplied and kept up to date for members to access. They are engaged by their clients to get the transcripts done. Several members have been engaged at different times to do tape transcripts. The client usually couriers the tapes to location of secretary.
Documents are of legal nature.
Client could sleep whilst the work was being done here in Australia. The time difference meant he was sending the files to us at the end of his day and they arrived at the beginning of ours. The cost was attractive to him too - with the charges being in Australian dollars. Client has been serviced since October 1997 and since referred other clients in France and South Africa for the same type of service. Similar work transference has been provided for US based clients also.