Video tape with an introductory segment and 18 scenarios depicting hospitality service and management situations used throughout the program for video-assisted learning. Paragon provides a high-quality printed original of this workbook with permission to reproduce for training purposes, or we'll produce them for you. This program has been designed to raise the level of professionalism of all hourly associates. As with the Hospitality Leadership program, all exercises allow for customization to each hotel's specific procedures and environment. Instructor's Guide with suggested timing for each activity or segment, visual enhancements and training contents.
Instructors also receive printed originals for overhead transparencies.
Video tape with an introductory segment and 11 scenarios depicting hospitality service situations. Available in English and Spanish dialogue, as well as a version dubbed in Creole. Paragon provides a high-quality printed original of this handout with permission to reproduce for training purposes, or we'll produce them for you.