By capturing their attention, you are more likely to get a speedy response. Contracts, insurance policies and other lengthy documents can be made more understandable by highlighting the important information with color. Customers will spend less time tying up your customer service representatives with confusing questions, increasing your operation's overall efficiency. Improperly completed forms and applications can bog down data entry and customer service departments. Highlighting important information and instructions can help customers fill out forms correctly the first time.
Executives have little time as it is.
Speeding the time it takes to locate and understand important information can significantly improve your company's efficiency. That means less non-essential time and more billable time. Improving the ease with which documents can be identified, sorted and filed can reduce the number of people assigned to the task. That can mean real cost savings during peak seasons when temporary help is brought on board. Administrative personnel can spend less time looking for information and more time performing critical tasks if the information is easier to find.