They go to the bathroom and do not wash their hands, and no one tells them to. Hot food gets to the patients cold, and cold food arrives at room temperature. Trucks that take food to the patients are not washed, and most of the time carry roaches, and old food that has fallen from trays. Refrigerators are out of order and have been for almost a year, no one cares to repair them. The refrigerators that are used are never cleaned.
Many aides refuse to wear uniforms, and work in their dirty street clothes.
The department is managed by three ladies, and they don't seem to care. The problems have been brought up to them, it goes on deaf ears. Most of the meats are undercooked, or over cooked. For breakfast many times just a boiled egg and half a bagle is served on a dish. And also the same problem in the employees cafeteria in the nurses residence building.