In the absence of evidence to the contrary, there is a risk that program administrators may assume that counseling is not necessary. No one will deny that we live in an increasingly complex society where career problems are embedded in people's lives. Therefore, with most clients, counselors must address the total picture in order to be effective with the career counseling presenting problem. Clients expect this and that is why their expectations change during counseling. We need to move to a different model for delivering counseling services.
Individual counseling is ineffectual in meeting the broad scope of client needs.
More emphasis should be placed on group work, evaluation, mentoring, coaching, working with third parties, and marketing services. Further, all levels of an organization should be involved in determining client needs, planning programs to address those needs, and providing support to counselors in delivering services. Counselors need more leadership if they are to function effectively. The federal department of Human Resources Development, and some provincial government departments, have provided leadership in developing good career information materials and new tools for use in career and employment counseling. This must continue.