This paper argues that the case study approach to doing MIS studies can be rigor as traditional methods. This paper argues that past research did not demonstrate that user involvement is beneficial. Rethinking the concept of user involvement . In this section, it will be argued that quantitative studies of user participation in design should be explicit as to whether they employ emic or etic operations. The next section will argue for the usefulness of the concepts in interpretative studies.
Involvement is therefore an emic property.
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