If change is inevitable, it seems to come more slowly in the laboratory. Inc. According to Campbell, this change is being driven by a growing disparity between the technological have s and have- not s in Campbell s words, those who are still using the old green screen and those who have gone to Windows. He admits that while many of the old systems are expensive and often proprietary, they also have proven to be very reliable. Scott Bagwell agrees.
Labs are focused on getting tests in and getting results out.
It s a heads-down environment, he explains. MA-based Psyche Systems Corp. Everybody is asking for Web features, he notes. Clients want to offer their physicians order entry and reports-reading on the Web. The growing use of the Internet in healthcare has raised a number of questions concerning not only privacy, but also how to keep information moving through the system while controlling access to it. In the lab, this presents a major challenge, says Campbell.