When you have a question, first check the program's built-in help information. Both RTG Bills and RTG Timer have extensive help right in the program. Next read the Frequently Asked Questions . This can be useful if you want to show us a problem with a bill, for example. We receive faxes as e-mail attachments anyway, so you won't get higher priority.
Faxes are just harder to read and harder to reply to.
Finally, you can write to us. Our policy is to contact all RTG Bills customers who have supplied an e-mail address. If you have changed your e-mail address or fax number since you purchased RTG Bills, or if you did not supply that information at the time of purchase, please notify us. The easiest way to send the information is by using our online Customer Contact form. If you have changed e-mail addresses, it would be helpful to include your old address in the Comments box.