Supervisors must have an awareness of the organization if they are to effectively guide their employees to meet departmental and organizational goals. In this class, students will learn the importance of being familiar with an organization goals, policies, procedures and functional areas. Ideas and strategies for setting goals and assigning priorities, how to use supportive actions to reduce conflict and stress between individuals and departments also will be included. Completion of this course partially meets the requirements of a Certificate in Supervisory Development. A good leader is able to get work done with and through others while simultaneously winning their respect, confidence, loyalty and willing cooperation.
Leaders tend to also be good team builders.
Most supervisors would like their work group to act as a team, in that they help each other, minimize personality conflicts and work toward a common goal. This course will explore team building strategies, identify important group concepts and discover how to build effective work teams. Completion of this course partially meets the requirements of a Certificate in Supervisory Development. McCarthy Hall, rm. Supervisors need to be able to represent their employees' interests to upper management, while also communicating policies, goals and procedures from management to employees.