Appointments or cancellations should be made at least 18 hours in advance using email. Email appointments and cancellations must be used since they document and date your request, and can be made at any time. Currently individuals may sign up for time on either instrument up to three weeks in advance. If a user does not have email, an appointment can be made by telephone at 747-2011 or in person at MRB 3.124. However, the availability of the flow cytometry operator for phone conversations or direct interaction is often limited by ongoing work that cannot be interrupted.
Email is clearly the best method.
Individuals are requested to notify Mark Griffin at least 18 hours in advance if they do not plan to use the time that they have reserved. A late cancellation is one occurring later than 18 hours in advance of the appointment. A no-show is a failure to contact the Flow Lab at all, and not showing up for an appointment. The late-cancellation fee is equal to the instrument setup charge. A no-show charge is equal to the setup fee PLUS the hourly rate times the number of hours reserved.