Expert systems can eliminate routine costs and reduce major maintenance costs. With expert systems, similar events are handled the same way. Expert systems will make comparable recommendations for 'like' situations and are not affected by recent or primary effects. Expert systems provide permanent documentation of the decision process. An expert system can review all the transactions or possibilities.
Information is available sooner for decision making and action.
The expert system works 24 hours a day, all year long. The expert system can encompass the cumulative expertise of many human experts. Critical new tool for managers and a proactive answer to expertise attrition.