Laptops carry the manufacturer's warranty only and are not subject to the district's extended service charge. The vendors include this on-site or depot warranty service cost in their price for the new units. Schools should contact the vendor directly at the numbers shown for repair during the initial on-site warranty period. The current computer vendor's warranty is described below. Three year on-site parts and labor for all computers and monitors only .
Laptops carry a three year manufacturer's warranty only.
Batteries for all Laptops have only a 1-year replacement warranty. A copy of the Invoice from Apple is required by these companies for repair. Prior to calling the vendor, please contact your LAN Resource Team as many times the problem maybe software related. If you encounter difficulties reaching the vendor or resolution, please contact the Computer Repair department for assistance. We will work with you and the vendor to reach a resolution.