Words are written, spoken, and heard Tone is heard and felt. Body language is seen and felt. Properly combined they can communicate understanding. Talk about the differences between a translator and an interpreter. Practice examples of the above.
Good communicators treat themselves and others with respect.
Lessons for Week Five Give three examples of misunderstandings. To communicate well, we must first understand others. Name five ways you can seek the intent. Before you allow yourself to get hurt or angry, seek the intent with which the words or actions were offered. A wrap-up of all elements of shared expectations.