That doesn't always happen. Separate life-safety issues from continuity of daily life issues. Every business has an economic incentive to do some work and make the turn. Not all governmental services are mission critical. Pick the important things.
Emergency management has to look at it from the standpoint of outcomes.
The urban centers may be more vulnerable than the outlying areas, since people in rural areas are somewhat accustomed to service interruptions. Y2K creates an enormous opportunity. We are moving from technological fixes to contingency plans. There are 1,300 mission-critical systems identified across the state. Ninety-seven percent of those systems have been fixed.