If you believe that your hub port is disabled, you can try and re-enable it using this page. More Information Connections to the ethernet service are provided by something called a network hub .
Hubs have several ports, and each port provides a connection to a single user.
On occasion, the port which provides your ResNet connection may become disabled, or turned off. You can use this page to turn your port back on. In addition to your subscription period coming to an end, your port can become disabled for security reasons. The first time you use your ResNet connection, the hub you're connected to notes your MAC address. If at a later time, it sees a different MAC address coming from your port, the hub will automatically disable the port to prevent other people from using your connection.