Cesar continually picks at Shelly for failing to meet budgets and deadlines, and Shelly, in frustration, responds that the division is performing as well as market conditions permit. Shelly doesn't feel trusted by Cesar, and Cesar is losing confidence in Shelly. Cesar needs to find a way to communicate more frequently with Shelly, both to deal with Shelly's frustration and to find ways to focus on the bottom line. Interestingly enough, this company is now belly-up. But turnover is high, morale is low, and business is declining.
Management is at a loss concerning what they can do differently.
This management team of ten men appears to be composed of clones. With two exceptions, all have the same profile. This team needs to identify a couple of high O, high A, and low C staff members to attend all meetings and make them consider alternatives to their current management practices. Because they have a high margin product, they need to spend some money on consultants and listen carefully to the recommendations. This team's profile is geared for efficiency but doomed to fail because it lacks the renewing energy of new ideas and openness to change.