Performs work of moderate difficulty operating a variety of communications equipment and receiving and sending information regarding law enforcement activities and emergency services requirements. Requests for information are received from law enforcement personnel, the media, and private citizens, and may concern criminal activities, verification of criminal history records, driving records, and vehicle registration. Positions may operate equipment to enter and retrieve criminal justice information. Supervision typically is not a factor for this class. Work affects law enforcement activities and services provided within a State Police Division, and may influence statewide or interstate law enforcement operations.
Effective actions assist in the provision of appropriate law enforcement or emergency services.
Unsatisfactory performance may result in the loss of life, destruction of property, and the loss of goodwill. Working skill in keyboarding and communications equipment adjustment. Certified as a dispatcher in accordance with standards set by the Department of Criminal Justice Services. Certified as a Virginia Criminal Information Network Operator by standards set by the Federal Bureau of Investigation. An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience.