You don't know what he or she might do. That comment seemed so natural. But as I thought about its implications, I realized how much has changed over time. Angry drivers weren't a big problem. But now angry outbursts are so much a part of our lives that we almost expect them.
Hateful words are common on TV and radio shows.
Students and teachers get into heated arguments. People who don't even know each other trade insults in public places. Athletes and fans shout in irate tones at sporting events. We live in an age of rage. A calm, reasoned approach can stop anger in its tracks.