This service allows DoD customers to update certain pay information by using a personal computer to access the pay system via the Internet or by using a touch-tone telephone via an Interactive Voice Response System. The Defense Finance and Accounting Service will offer another Internet capability. The option of using forms or routinely receiving hard copy Leave and Earning Statements will remain available. Access to the system is controlled via the use of Social Security Number and a Personal Identification Number.
Letters assigning temporary PINs to customers are on their way.
Netscape Navigator versions 3.0, 4.01 or higher, Microsoft Internet Explorer version 4.0 or higher, or Netscape Communicator. After accessing the system, menus will guide customers through desired transactions. After the customer has made changes, the system will ask the customer to confirm the action and then tell them when the change will be reflected on the pay record. Customers who prefer the existing system of making pay changes will still be able to visit their local accounting and finance office or customer service representative to submit hardcopy forms.