Table groups will analyze the case and present their findings to the class. The Vice President of Sales provides his thoughts on the subject.
Facilitator summarizes the module.
Performance management Case study of a performance appraisal. Working in teams of three, individuals will pick their top performer and a middle performer, and present their performance strategies for that individual. Day Two Difficult employee situations. A series of mini-cases that explore frequently encountered situations that can affect sales performance. Management involvement and coaching.