They sell a wide range of services, from insurance to wireless, to long distance, to centrex lines, etc. Skip Summerville says it s very important that your name appear early on all the search engines Yahoo, AltaVista, etc. Future plans include upgrading their entire ordering system and partnering with companies, mostly service providers, that will earn additional revenue. There s a learning curve, so the earlier you get in, make mistakes, and fix them, the sooner you ll have a system that fits your business and your customers. The Internet is a great equalizer a small dealer can have the same offering as a massive competitor.
Independents do well because they own relationships.
N.C. In 1997, OSS received the Choice Award from Internet Shopper magazine for having the best office supply Website on the Internet, beating out the likes of Viking, Office Depot, and other major players. Quite an honor when you realize the site opened for business in April 1996. Pope is proud of his offering, which allows a customer to log on and see open orders, invoice history, usage by department or location, summary billings, spreadsheets, etc. OSS is capable of accepting payment electronically, but most customers pay by check. The company advertises its online service on TV and radio, in magazines, and in the local business press.