Following the recommendations of a business and government task force, the new TMD will be operated by an existing private sector transportation management association. Commuter Services has been the lead agency charged with implementing this initiative. Additional areas of the County have been recommended by the Planning Board as potential TMD locations. Specific services offered by Commuter Services include providing on-site, staffed visits to employees to personally explain travel options. The section's headquarters at Lee Plaza in downtown Silver Spring serves as a sales outlet for transit fare media.
Employers receive technical assistance in developing traffic mitigation plans.
The section staffs a business, education, and citizen advisory group to the Department Director called Keep Montgomery County Moving. Carpooling is two or more persons sharing the ride. If your schedule permits you to carpool, then the Commuter Services Office will assist you with forming a carpool. Commuter Services has over 1,600 names of people either looking for a pool or needing additional riders. Vanpooling is six to fifteen people sharing the ride between home and work in a van.