Prior to each inspection we try to be as specific as possible about the methods we use to judge services and their impact. They are national standards, which are being used by inspectors within the health boards and at the Department of Education and Science. The standards address what is provided, how this is managed and delivered and, the impact of these on the people who use the services. The standards are available to anyone with an interest and we expect they will inform health boards and others when developing standards for their own management and practice. Making Judgements Judgements about the quality of services are essential to our work.
Inspectors use their experience and expertise in making judgements.
Reports Our reports are accessible to the public. They make findings and recommendations about services provided against agreed standards. Clear statements are made in reports about what is good about a service which has been inspected and what needs to be improved. A draft report is submitted to each children s residential centre that has been inspected for a factual accuracy check before it is issued. Finalised reports are sent to the chief executive officers of the relevant health board for distribution to health board members and staff.