Governments need to put more cash in, need to hire more personnel and need to support those personnel. Besides the resource barrier, silo mentalities still exist and still contribute to the haphazard feel of some government Web sites, West added. There certainly are turf battles that have made it difficult for there to be uniform and consistent standards across agencies. There's no question that's a problem of e-government. Finally, West noted, the inherent limitations of government contributes to a dearth of streamlined government Web sites.
Government is set up to accomplish a lot of different things.
The result is often chaos and messiness, and so we shouldn't be surprised that, in the short term, e-government takes on those qualities. Inc. All Rights Reserved.