Take a clue from good listeners. Keep an open mind. A good listener doesn t feel threatened or insulted, or need to resist messages that contradict his beliefs, attitudes, ideas, or personal values. Try to identify and rationalize the words or phrases most upsetting to your emotions. Find an area of interest.
Good listeners are interested and attentive.
If we show some empathy, we create a climate that encourages others to communicate honestly and openly. Therefore, try to see the communicator's point of view. Hold your fire. Don't become over-stimulated, too excited, or excited too soon, by what the speaker says. Mentally arguing with a communicator is one of the principal reasons so little listening takes place in some discussions.