My client realized she was spending so much time handling day to day crises that she wasn't listening to what her employees were saying. Dorr's client did not have job descriptions for her employees. This situation led to confusion over responsibilities. She was frustrated by the daily challenges of keeping her employees motivated. It was little wonder her employees were dissatisfied and unhappy.
Few employees leave without good reason.
Know why they are leaving and what changes they would recommend to make the company a better place to work. They're are so focused on bringing new recruits through the front door that they neglect the dissatisfied workers leaving through the back door. In what may appear to be a chicken and egg consideration, often the best way to keep qualified employees is to hire truly qualified employees. Rachel Pulis, Business Development Specialist at the Moses Lake SBDC, said she is currently working with a business owner who experienced a high level of turnover in one specific position. Business owners should concentrate on their process for selecting employees.