Certain things are right at certain stages of development, then you move up the learning curve. We have the challenges of systems, differences in technology. Home Shows were once a big part of our mix. They helped to build our reputation and visibility. Now we only do a couple a year.
Education remains possibly the most vital element.
The last one was in Las Vegas, part of the employee bonus system. I take 12 people with me each year to the NHFA Convention where there are training sessions in specialized groups. Dennis still holds the Chairmanship of the NHFA Education Committee, as well now as the Chairmanship of the 2002 NHFA Convention at Orlando, Florida. Stoney Creek's employee roster stands at 90. We pay the best wages in the industry for a 36-hour week, salary plus a bonus based on a 10 point system only one of which is increased sales.