But if the business is to improve, I have to improve. And the same holds true for his company, he said. With more than 220 employees, Strategic is adding new faces almost daily. But many of the ones still around are veterans. Shook is especially proud of that.
Employee retention is a major factor in the company s success.
Number two, train and develop those people. Number three, promote and retain those people. Number four, let your people and the business evolve. Your model has to be evolving, he added, if you have been listening to your customers. The elder Shook, now 80, was a p-47 Thunderbolt squadron commander in World War II and later flew in Korea before entering private business.