He spoke of the difference between the appearance of dogs in submissive and aggressive postures. His prescient insights were precursors to the formulation of modern day theories with which we are all familiar such as body language. After twelve years of research, he came to the conclusion that as a measure of solely cognitive skills IQ missed key factors accounting for success. The concept of EI suggests an array of non-cognitive capabilities, competencies, and skills that influence one's ability to succeed in coping with environmental demands and pressures. This method has been used by large corporations, sports teams and the military to improve efficiency.
Many consultants find it useful in determining job readiness with the chronically unemployed.
EQi has an application in high-stress work environments.