It has to be planned. It will not happen just because computers and a network were installed. Resources have to be made available. Employees need time to learn new ways and practice them and they need to be trained by competent people. They need the tools that are right for them.
Employees have to be rewarded when they adapt to the new culture and change their behavior.
Developing the appropriate appearance and consistency for documents that are viewed on and printed from the Web is an important and non-trivial task. Printed versions must be printed from the Web and not typed separately. It takes a lot of planning to design a directory system so that each employee who contributes content to the Web site has convenient access, security, and accountability. The choice of tools is important. The need to develop user buy-in to both tools and process is just as important in this management application as in others.