It has four engineers in the process today and expects to train and certify an additional three next year. Although these costs are high, Romick notes they are not necessarily prohibitive, especially relative to other technologies. As a comparison, the company estimates the expense and opportunity cost of Cisco training and certification is approximately four times higher than Microsoft, yet Microsoft Windows 2000 Server is considered as the foundation for all HBR business solutions. In addition to the training and certification cost, the company purchased two new servers for its development lab. However, the company considers this investment a sunk cost for its lab and not a specific investment in its Windows 2000 Server business.
Individuals are important.
They want to be on top of the latest technology. There is a higher esteem for system engineers with Windows 2000 Server on their business card. Microsoft has described a clear and distinct path for moving customers to Windows 2000 Server. Now we re dangerous because we know exactly what Windows 2000 Server is going to do for our clients. You have to be sensitive to the impact that this technology migration will have on the client s staff.