Applications to management, finance, and marketing. Introduction to forecasting, examining alternative models and their application to a variety of business applications. Topics include trend analysis, moving averages, exponential smoothing, adaptive models, multiple regression and correlation, time series analysis. Development of the basic concepts and procedures associated with a quality control system. Extensive use is made of modeling and statistical inference in monitoring and evaluating performance quality control functions.
Emphasis is placed on the management aspect of the quality control system.
Both microcomputers and cases are used. Advanced study of selected topics in the management of operations in manufacturing and service industries. Examination of integrated systems of production and contemporary topics of automation, technological change, and group technology. Cases and a group project complement lectures. Aspects of productivity, technology, new processes, materials, products, equipment, and facilities.