The wireless industry continues to grow by leaps and bounds. But not all growth within the wireless segment is welcomed.
Fraud continues to rise, costing the wireless industry billions of dollars annually.
Rather than accepting a certain level of fraudulent call activity, wireless operators can use the Nortel SuperSleuth system to accurately monitor individual subscriber profiles and detect both telltale signs of fraud, such as multiple overlapping calls from the same phone number or calls of extremely long duration. Frequent calls to particular destinations determined by the operator to be associated with fraudulent or illegal activity as well as more complex frauds can be detected by the Nortel SuperSleuth system. The Nortel SuperSleuth system, a switch and technology independent system, establishes individual calling profiles for subscribers and analyzing customer data records in near real time for evidence of possible fraudulent activity. The operator's analysts are alerted when apparent fraudulent calling patterns are detected. SuperSleuth's neural network-based subscriber profiler mimics the learning patterns of the human brain and can differentiate between apparent fraudulent use and seemingly similar but valid phone use.