32 5.2 Forget PIMs. Contact managers and information managers aren't just for personal use anymore. These 17 products can help workgroups better manage information. Though the core features of contact managers have changed little, enhanced workgroup features combined with e-mail and Internet integration are creating whole new possibilities.
Information managers vary widely.
At one end of the spectrum are flexible solutions that tend to be more difficult to use but powerful. At the opposite end are products that mimic paper-based organizers and typically are easier to use. We transferred data from the five top-selling packages to all 17, and the results were surprisingly mixed. From the August 1997 issue of PC Magazine .