Inc. An early childhood educational consulting firm based in Atlanta, Georgia, Quality Assist specializes in pre-kindergarten program evaluation and teacher training. After experiencing steady growth for several years, Quality Assist was struggling to maintain efficiency and the close-knit environment that is central to its corporate culture. Its rudimentary computer network wasn't just unreliable, it couldn't even begin to support the communication, information management, and collaboration that Quality Assist wanted to implement in order to serve its growing client base. Summit installed Small Business Server in April 1998, and Quality Assist has been reaping benefits ever since. E-mail has dramatically improved communication, robust file sharing enables employees to collaborate on projects, and everyone in the office has simultaneous, secure Internet access.
Efficiency is up across the board.
Small Business Server fits with our long-term business strategy of finding new technologies that allow the staff to be more efficient. Addressing Needs through Careful Research When Mason started at Quality Assist in February 1998, implementing a new computer network was an early priority. Frequent network outages brought everybody to a standstill. Some of the printers were shared but because of the frequent network problems, you often couldn't get to a printer. Quality Assist also needed to overhaul communications.