Actually, I agree with this. The discussion so far has placed the standard of compentency far too high. Appropriate software brings the compentency level down to where the people who use the list can run the list. No piece of software is a substitute for understanding the basics.
Good software is sufficient to get the job done.
There are other people tasked with that job. For a site where a single person owns the machine and installs the sofware, then I agree with you. Lists are for general people, not just the techies. You don't need a college degree to flip hamburgers. Sorry, wrong answer.