Management-trackers spend a lot of time figuring out how to get other people to do what they want. Expert track people spend that same time trying to figure out what it is they want from other people. Artisans spend the time completing the work that needs to be done. Blindspots Experts often get blindsided by other people. To experts, people are unpredictable.
Experts typically think others think and act just like they themselves do.
If an expert is honest or hard-working, he assumes everyone else will also have those qualities. Experts often feel shocked and betrayed when other people's behavior doesn't fall in line with expectations. To managers, people are often predictable. Management-trackers can usually correctly assess how people will respond when given bad news. Management track people can see trouble coming-at least if that trouble relates to how people are feeling or what they are likely to do.