Email support is for OUR own clients only.
Yes, certainly there was hype and in many cases, hoax. But there were real problems associated with the date issues, even if computers and imbedded chips continued to function and simply just roll right along. Only time will tell whether or not some serious problems were really averted by those who acted and acted early enough to update their hardware and software. That's not a question that's easily answered. Our clients receive service contracts which include our phone numbers for service and support.