Employees with dependents can have an additional number of sessions for the rest of their family. Coverage can ceases upon termination of active employment. An employee who has been receiving counselling should be permitted a two session continuance. This will allow for an orderly referral to a private or community based resource. The provider should ensure that psychologists can provide personal counselling at locations accessible to all staff.
Employees can choose male or female counsellors and in a predominant language of the region.
Counselling takes place at the office of the psychologist. The offices are discrete and accessible by both public transportation or automobile. In emergencies, employees will get help immediately, anytime of any day. Employees attend their initial counselling session within one week of the initial contact. This lets them start resolving their problems quickly.