The capabilities of GIS go far beyond mapping wires, pipes, and valves. GIS can help design and coordinate the construction of new facilities or the upgrade of existing ones. Companies operating under less extreme conditions benefit from spatial management of the delivery infrastructure. GIS-based outage management applications help companies respond to interruptions in service. These applications locate the source of the interruption, determine its cause, dispatch workers to repair the problem, and monitor the status of repairs.
Improved maintenance translates into more satisfied customers.
Emergency preparedness can also take the form of risk assessment. Creating multiple scenarios using GIS lets companies arrive at the best possible decision given all factors. Streamlining Business Practices GIS can assist companies in optimizing business processes as well as delivery systems. The tight integration of GIS with enterprise planning software makes spatial data and equipment and notification information readily available. ESRI continues to supply cutting-edge spatial data management technologies for the energy industries.