Crash parts are exterior sheet metal and plastic body parts, such as hoods, doors, fenders and bumper components, most frequently damaged in vehicle accidents. Genuine crash parts are those made by your vehicle manufacturer or its authorized representatives, and are the same as the parts used on new vehicles. Imitation crash parts are unauthorized copies of vehicle manufacturer parts. Those that have been tested have been found to be of questionable quality. Most consumers want genuine crash parts for repairs, but few are aware that imitations may be used and even fewer are invited to participate in the selection process.
Insurance companies control or influence the majority of crash parts purchase decisions.
Most collision repairers prefer to work with genuine crash parts but, because they are independent on insurance company referrals, are reluctant to question parts selections by insurers. Closely check your repair estimate before authorizing repairs. If imitation crash parts have been selected for repairs and you are uncomfortable with that choice, ask that genuine replacement crash parts be used. Be aware that if your insurer does not authorize use of genuine parts, you may be asked to pay any cost difference between genuine and imitation crash parts. Your insurance company may elect to settle your claim directly with you prior to having repairs made.