Everyone expressed surprise when the results were shared. After a few smiles, the mood turned serious. They wanted to know more . The rest of Malaysia's managers should too. High Performance Equation Managers throughout Malaysia should look broadly to find all the most tangible and promising ways of regaining the high performance edge.
Individuals are the basic building blocks for high performance in any organization.
If a country's institutions are to perform better, the people who make them run must possess the right abilities, work hard at their tasks and have the necessary support. This potential abounds in Malaysia. It is there for the asking. Unfortunately, managers can get misdirected in their productivity improvement strategies. When performance is down, it is easy to blame the individuals involved for poor ability or insufficient effort, and to underestimate the influence of environmental inadequacies such as limited support.