People are less likely buy products during economic slowdowns. Expensive items, such as cars and appliances, are lease likely to sell when the economy is slow. During these periods, salespeople may work fewer hours. In some geographic areas, employers face a shortage of qualified workers. As a result, employers may pay higher wages and provide more generous benefits in order to attract better workers.
Employers look for people who enjoy working with people and who treat customers well.
In some stores, trainees work with an experienced worker. This worker shows them how to operate the register and perform other basic duties. In larger stores, trainees may go to formal training sessions. They learn about customer service, security, store policies, and cash registers. Salespeople who sell electronics and computers may receive extra instruction about the products.