The action team holds regular meetings to evaluate all of the suggestions that come from the causal analysis meetings. The action team decides which suggestions to implement, how to implement them, and who will handle implementing them. Some suggestions involve developing or enhancing a tool. Others involve changing a process or getting training for personnel. The action team publishes results from all of their actions in a publicly-accessible repository, in addition to highlighting key results in the organizational newsletter.
Feedback is a very important part of the defect prevention process.
First, developers need to know that management takes their comments seriously and that they can influence changes in the development environment. Second, the developers need feedback to keep them up to date on current process changes and on what errors other developers discover, so that they do not make the same mistakes themselves. At this meeting, the lead discusses the process for the stage so that each developer knows how to perform the tasks required in the phase. This list is a compilation of errors which occur frequently during this stage of development. Finally the scheduling details for the phase are laid out.