A decision-support system that lets people analyze the learning that's going on in an organization and respond to it. And, ability to deliver, administrate, and track learning through one system. Skill-gap analysis, authoring and integrating the whole system into other company systems. There are mechanisms for delivering the actual learning. A logic layer where decisions are being made based on learning and a data layer that is keeping track of learning, scores, etc.
LMS costs are on the raise.
First 3 years between 500,000 and 1 million. LMS can offer almost an immediate return in sound learning mgt. Applied Materials was able to save 2 million dollars. Most compelling returns have to do with regulated industries where there are laws to comply with. Skills tracking was a big part of that.