So we believe that progressing to the next level of CMM maturity will continue to reap benefits for us. The hardest internal obstacles in the move from Level 3 to Level 5 have been misconceptions and a lack of understanding. Senior management buy-in. SEPG support for process improvement across the organization. But this is not all that process improvement requires.
Many activities support process improvement.
Training that facilitates the implementation of new processes and metrics is necessary. These new processes and metrics must be used consistently across the organization. We require monthly program review packages with both reports and metrics. Our software quality engineers monitor both product and process. Metrics are monitored across the organization and senior management measures projects via these metrics.