In a world where the definition of communication now seems to be technology , you might be forgiven for thinking that communication skills should have become an exact science by now. Modern communication tools do indeed make our lives easier, yet with all the tools imaginable we still manage to mis-communicate more often than we care to admit. A hurried or abbreviated message gets misinterpreted and important information is lost or misunderstood.
Effective communication has other important benefits besides accuracy.
It promotes understanding, motivation and ultimately productivity. When a leader is able to share her vision or desired outcome with her team through mutual respect and use of good verbal skills, she sets the stage for success. By inviting the teams input and participation, she is more likely to gain support for her goals and the strategy to achieve them. A man with an acute pain in his right ear went to the doctor. After waiting almost an hour, the doctor gave him a thorough examination and informed him that he had a bad ear infection and needed medication immediately.