You may have wondered how you can improve your facility, services, program, department, unit, or organization, and to achieve your strategic goals and objectives. Or you may wonder how to apply basic principles to your specific situation. The purpose of this Section is to provide the basic information to help you do this. This is followed by a list of major questions that will be addressed by the topics in this Section. The contents of this Section will be expanded gradually over time.
Highlighted items are most likely to be linked to more detailed content.
Refer back periodically for issues of interest. The environment of care a. Using this knowledge to influence performance 2. Changing role of medical leadership 3. Identifying obstacles to change and improvement 4.