Most of these Web site services as well as other services are also available by telephone, by visiting our office during normal business hours, or by writing to us. Generally, the same rules apply to you and to us whether we conduct business by way of the Internet, by telephone, in person, or in writing. The following rules apply specifically when doing business with us at this site. We comply with applicable Federal and Kansas laws relating to Internet security, privacy and confidentiality. We require under our Corporate Code of Conduct that our employees treat your personal and medical information as confidential.
Employees are subject to discipline for any breach of confidentiality.
We follow legally required and industry standards for maintaining the security of electronic data by way of this site. At this site, we provide claim payment information access only to the insured whose name and identification number appears on the identification card, including claim payment information for other persons covered under the same membership. Through means other than the Internet, we also provide information about claim payments to an alternate payee pursuant to a Qualified Medical Child Support Order or to a person who is otherwise authorized to act on behalf of a minor child covered under the membership or who is an adult child covered under the membership. We provide you with the ability to access other Internet sites that can provide you with information about a variety of health, wellness, and general interest issues. Further, any information provided on a linked site is not offered as medical or legal advice and should not be substituted for the advice of your physician or lawyer.