A number of departments give Web site addresses for more information. This recommendation was not examined in the audit. Establish clear and concrete statements of the performance expected from their lines of business. While statements of commitments and expected results have become more clear, they are seldom concrete. Departments are often not selective in what they report, overwhelming the reader with activity and output information.
Few departments provide analyses on how their activities and outputs contribute to an outcome.
Only a few departments report performance gaps, and fewer identify reasons or remedial actions. Provide, where appropriate, an indication of the strengths and weaknesses of reported information and their implications for the reported performance. Performance reports do not adequately discuss data or information limitations. Accuracy of information was not assessed, but internal audit policy is now being revised to include provision of assurance. The Treasury Board Secretariat is co-ordinating advice and feedback, but definitions and usage are inconsistent.