Adult Services staff at each branch will be responsible for answering email questions on a rotating basis. In the first month of the new format, West Wyandotte staff answered local questions as well as questions from St. Louis, Minnesota, Indiana, Virginia, and even as far away as Spain. Many of the questions were about the library and local history, and the average response time was within 24 to 48 hours. The email reference service is featured on the Adult Services Ready Reference section of the library's homepage on the Internet. The site includes information on what types of requests may be handled via email and how to submit a question by email, including a helpful form and direct email access.
Donations Add Up The library benefits from many donations, large and small, throughout the year.
These gifts include money, time, and materials donated with little fanfare by patrons and staff. All donations are greatly appreciated and go a long way toward helping the library provide the best possible services and programs for the public. Shawn also donates her time as a member of the Edgar Wolfe Literary Award Committee, along with committee members Tom Brown, Helen Folsom, Phylis Hancock, Teri Hunter, Brenda Bennett Pike, Meredith Schraeder, and Marguerite Wolfe. The table will be placed near the front steps to the library. The Friends of the Library Program Committee donated a new urn-style coffee pot to be used for special events and receptions at the library.