Internet News Internet Investing Internet Technology Windows Internet Tech. We hang up on really rude people and close their accounts.
Life is too short to endure that.
Beware of some of the advice here till you know more of the results of that advice. A couple of them were down to signing up 2-3 people a day. Really static, maybe managing to replace the cancelations. Believe it or not, I am working to triple our sign up rate, and our user base. A lot of ISP's are killing themselves trying to do what you list.