If patrons pay too quickly without searching, the items are likely to be found and returned after payment. Libraries are following different procedures for requesting payment from other libraries. Please try to enter a note that is clear to everyone in the two-line space. If more lines are used it takes extra steps to read the note. Take enough time for message screens to display.
Libraries have different policies on deleting expired patrons.
Patty Hankey can run a report listing expired patrons for each agency. There is interest in a system patron purge.