It provides techniques you can use to enhance the user experience. One big picture strategy you can use is to place your customer's needs at the center of your Web strategy. Why everybody designs Web sites incorrectly This book is based on observations of usability tests web about 400 users using many different Web sites or last six years. Also drawn from his 10 years of usability work in online information systems, and hypertext before the advent of the Web. In traditional GUI design the programmer controls the navigation interface.
Flexibility is key.
Put your logo on every page linked to your home page. Design pages their work on small screens and self-optimize for different display devices. Response Times Usability studies have shown that fast response times are the most important design criterion for Web pages. Speed is paramount. Use meaningful ALT text Simplify complex tables as they display slower.