This means that we must all hate bureaucracy and mediocrity, and we must pay attention to detail. Quality literally means providing something that is the best, not just better than most. We must all be leaders, not just managers. Managers do things right. Leaders do the right thing.
Leaders energize, invigorate, stimulate, teach, mentor, support, coach, encourage, and inspire.
So don't suppress or manage your subordinates. We must all understand and exploit our competitive advantage, especially in this fiercely competitive environment. Our competitive advantage must be quality, cost, speed, differentiation, and creativity. Our competitive advantage is the proper exploitation of our film library, our legendary name and logo, and our people. But the ultimate competitive advantage lies in our ability to learn, and to rapidly transform that knowledge into action.