The waitress then takes the top piece of bread off his sandwich and uses the edge of the table to scrape the mayo off before placing it back on to the plate. I have seen that commercial and a few others with the same theme a thousand times. The sad thing is, I can't remember what product or service they are trying to sell. Sadder still is the fact that those commercials are very true to life. It seems no matter where you turn, the idea of customer service is disappearing at an astonishing rate.
Good service is now the exception instead of the norm.
Things are getting to the point to where it is now assembly line service. Questions, comments, complaints and good 'ol common courtesy or small talk is not allowed. This is especially true in the food service industries. It is even more of a problem on this campus. The truth is I have, but not quite this way.