Problem Solving Successful goal achievement requires strategizing methods for gathering information, negotiating supports and overcoming obstacles. Techniques for enhancing clients' problem solving skills for effective self-management are also explored in the course. The emphasis of this module is on preparing learners to assist clients to access career opportunities. The main components of the course cover the theoretical background of employment trends and career counseling, developing tools and techniques to work with client needs, and effectively utilizing agency and community resources. The focus of this module is on using a variety of public education techniques to inform the public about agency services and potential employment and learning opportunities.
Learners use their own agency resources as a source of presentation information.
This module focuses on developing awareness of the policies and legislation that impact on and influence the roles and responsibilities of the organization. Through an examination of government human resource programs and contribution agreements, learners understand and apply the legislative and policy framework that guides their practice. This module focuses on project implementation including project delivery and evaluation. An essential activity of this course is the evaluation of a project and development of an evaluation report. Program Design and Development Planning for employment is a key element of employment development activities.