Consultants answer questions, make referrals, and troubleshoot computer problems either on the phone or in person to University faculty, staff, and students. On-Site Consultants can set their own hours, but are required to work a minimum of 10 hours per week. Significant experience in machine troubleshooting methodology is recommended, but not required. The ability to interact positively with clients who may have minimal technical background is also required. Computer problems may be hardware or software related, and consultants are expected to continually expand their computing knowledge base while on the job.
Informal training is available, though self-initiated learning is encouraged.
CCSO is an equal opportunity employer.