Include all correspondence with the unit. DO NOT include your own hardware such as non-Ramsey cabinets, knobs, cables, external battery packs and the like. Ramsey Electronics, Inc., reserves the right to refuse repair on ANY item in which we find excessive problems or damage due to improper customer trouble-shooting or repair methods. If you are not satisfied, you may return your unit with all the parts and instructions and proof of purchase to the factory for a full refund. The return package should be packed securely.
Insurance is recommended.
All Ramsey pre-assembled units were wired and tested at the factory. The very fact that your unit includes this new manual is your assurance that a team of knowledgeable technicians has field-tested it prior to shipping. If you need help, please read through your manual carefully. Ramsey products are covered by a one-year warranty from the date of purchase on parts and workmanship. Factory repair is available for products no longer covered by the warranty at a basic, flat repair fee.