The CTG Branch is collecting 'lessons learned' about various aspects of CTC from Government Departments and Agencies. Once cleared by the contributor, the write-ups will be published on our Website. The information to be included in the write-up is outlined below. Each lesson' should be no more than two pages in length and should preferably be provided to the CTG Branch in Word 6 format. Set out the focus, scope and timing of the initiative.
Key words Provide two or three key words or phrases describing the experience.
Contents Detail the situation and what transpired. The appropriate person in the organisation to whom further inquiries or requests can be directed.