Depending on weather and service conditions, Metro-North employees will be on hand to answer questions about service and, if necessary, alternative means of travel. Our goal is to provide you with the best and safest service possible given the circumstances, and our objective will be to return to regularly scheduled service as soon as possible. We present the following important phone numbers. Always watch your step. Slush can change to ice in a matter of minutes.
Ice tends to form more quickly on platforms than on many other walking surfaces.
Even if the platform looks clear, icy patches may remain. Always use stair handrails. Water dripping from overcoats, umbrellas, and boots can glaze over with the slightest temperature drop, making stairs very slippery. A firm grip on a handrail can prevent serious injury. Always watch for slippery conditions, even after you board your train.