A well-functioning team, an extraordinary team, knows what that goal is, both in the long term as well as the short term. Another facet of an extraordinary team is something I call shared roles. I also believe in open and clear communication, from both the speaker s side and the listener s side, and in providing feedback. You also need to create an environment that allows for participation and where people can say what needs to be said. Another facet of extraordinary teamwork is what I call effective decision-making.
Extraordinary teams use several different ways to make decisions.
If one person has all the information and the project has a short-term fuse, then one person can make that decision but then let everybody else know. Or maybe it might be that we need a unanimous decision. Or maybe sometimes the team leader or a team member can just delegate it and say, Here, just handle it. So it s about using an appropriate range of decision-making behaviors. Paralleled along with that is that conflict is managed constructively and not shied away from.