In a company facing considerable business pressure where radical action may be needed - then unilaterally decided management action is likely to be the dominant approach. In such circumstances there may be fear and reticence to try something new without the boss's authority. The learning company and quality management go hand in hand. Continuous improvement is emphasised always learning and doing better. The persuasion and urging of business conversations is evident in this language.
External stakeholders have access too as an ingredient in the partner, client-server relationship.
People are encouraged to manage their own learning and development. Individuals need be able to take time out from the demands of always pushing learning forward. Other important aspects of their life may rightfully consume attention. Thus the PBB proviso is that those working on specific developmental issues will be known. Support and guidance is needed.