She is the 1997 recipient of the American Association of Law Libraries ' highest honor, the Marian Gould Gallagher Distinguished Service Award. She continues to be a dynamic speaker and prolific writer on such topics as private law library management, presentations and training. That kind of thinking becomes a self-fulfilling prophecy. When handouts are not designed well, they do get trashed. By contrast, quality handouts are used and ensure that your presentation is remembered favorably.
Handouts help people to recall and apply the details that tend to ebb away with time.
The scenario plays out like this. To the rescue, a laminated job aid passed out as handout. The mind processes new information at different speeds depending on the medium. The answer is that presenters convey much more than words when they speak and more readily connect emotionally with an audience than via writing. The spoken word makes a connection and tells a story.