The Centre will define its role in delivering employment support services and in providing education to staff and employers about employment issues and barriers. Social support is vital to the well being of the Centre's clients and is an area that needs to be developed. The Centre can support social integration through its programs and through ensuring that clients are connected to appropriate community-based programs. Demonstrating understanding of the important role of social networks in the quality of life for clients will be important. Families are crucial support and care providers whose needs should be addressed by the Centre.
Income support is a fourth determinant of health.
The Centre's approach to service delivery will be to recognize the needs of clients for adequate income and to ensure that clients receive their entitlements. In addition to the provision of services related to these four areas, the Centre may play other roles to foster understanding and service development. Innovative research and education to staff and others including service providers will augment understanding. Acting as a catalyst and an advocate for the improvement and development of new services will enhance the system's capacity and quality. The Implementation Plan will outline the processes that will clarify how the Centre will carry out these roles.