This can be used as a strong marketing tool. ISO is becoming a requirement to do business in many markets. Registered companies currently have an advantage over their competition. As registration becomes more common, this will shift and the unregistered companies will be at a disadvantage. Internal advantages Once registered, companies often find the greatest payoffs are internal as process experience continual improvement.
Firms also report improvements in order turnaround time, scrap and overtime.
Management is required to take action based on this information. These built-in systems also contribute to continual improvement by significantly reducing the reoccurrence of problems. Corrective actions issued must be addressed, the root cause determined, and action taken to prevent reoccurrence. Follow-up will make sure the action was effective. Internal Audits will evaluate the effectiveness of the system, and identify opportunities for improvements.