Sometimes, we also found ourselves trying to treat people for things that we really weren't comfortable treating them for on the phone. The decision to open the weekend clinic has proved to be a wise one. He also readily admits that the ability to schedule evening appointments and to offer care on the weekends is one of the practice's stronger selling points. Harris is quick to point out, however, that they do not micromanage, but work closely with department supervisors and the office manager. In an effort to avoid conflicts between the front and back offices, individual departments meet routinely with their supervisors, and then the supervisors meet to talk about common problems.
Every effort is made to offer competitive compensation packages to all staff.
Special measures are taken to make sure the providers don't burn out. If a provider is not on call, that means he or she is not on call. To make it in this business today, you have to make patients feel that they come first. In this type of work environment, it is much easier to fulfill the practice's commitment to provide the best possible care in a pleasant, respectful and friendly atmosphere. While meeting the challenges of successful family practice, Endwell Family Physicians has also managed to diversify.