Attorneys and staff members can use the software concurrently, and billing information can be shared across the firm as desired. Basic timekeeping functions are typically free, while more sophisticated functions, such as automatic invoicing and electronic bill presentment and payment, may cost a few dollars per user. Because these applications are completely Web-based, the software resides with the provider, not the user. Timekeepers access the provider's Web site, log onto their accounts and perform whatever functions they choose. They can access the software with any computer that has a Web browser and Internet connection, from the office, home, a hotel or even an airport.
Hosted applications are easy to use because they have to be.
Unlike traditional practice-management software, hosted applications cannot provide manuals, training sessions or user groups, so they have been built from the ground up to be intuitive. By maintaining complete, real-time invoicing information, a hosted application can streamline billing cycles from a few days to a few hours. In addition, the software can monitor accounts receivable, even notifying a firm of an overdue invoice via e-mail. The addition of a feature that allows the client to both view and pay online shortens the payment cycle even further. Users can also monitor activity across clients and matters and manage budgets quickly and easily.