The knowledge worker is not just an expense item on the balance sheet as in industrial age metrics, but an investment in a firm's intellectual capital and brain power. People are indeed a company's greatest asset. However human capital assets go home every night and voluntarily come back in the morning, carrying what they know. Much of this knowledge and intellect is in the form of hard to articulate tacit knowledge and experience. Corporations have to create environments for knowledge workers that elicit their passion and commitment.
Management needs to truly honour and value what they contribute.
They need to support informal communities of knowledge workers that collaborate and learn together. Continuous Learning is increasingly important as is the ability to unlearn . Using knowledge for Sense-Making . This seminar is designed for front line knowledge workers and for enlightened corporate managers and strategists. In the knowledge-based enterprise we are ultimately all knowledge workers.