There are currently two companies with contracts through the Chancellor's Office for PC's. These are Inacom and Dell. Inacom will sell IBM, HP, and Compac. Since our campus is already a Dell support site, Dell is looking very good for our campus. They have been interested in working with us and training our technicians.
Gateway is still available as well.
Repairs for Dell and Gateways appear to be about the same and maybe even fewer on Dell. Dell has agreed to let us have motherboards on hand for repairs. Concern was expressed over the need to provide support for donated machines. It was noted that if we agree to accept donated machines then we should be prepared to support them. It was also noted, however, that it is unrealistic to expect us to be able to repair all machines.