Note, however, that the commission is only able to investigate a small proportion of the complaints it receives. If you want something done in a big hurry, it's sometimes better to go direct to the advertiser or the media. If writing to the advertiser, point our where you think the ad has failed or is in poor taste. This is a government regulatory body which has developed a number of codes of practice. The BSA only hears complaints that a specific code has been breached.
Individual codes are usually available free of charge.
Broadcasting Standards Authority Commerce Commission Race Relations Office Consumers' Institute of New Zealand. We would love some feedback on the site.