In addition, schools can easily monitor usage of the system with custom management reports that provide details on all outbound and inbound calls. These reports indicate the status of all calls - whether connected to parents, answering machines or inoperable numbers. They also give officials an indication of peak calling patterns, allowing for better systems management. This system is designed so that each school has a ParentLink server, whether their voice system is a KSU, PBX or Centrex. The voice server connects to the LAN for Internet access and the phone switch or Centrex lines for voice access.
Every school administrator has to deal with communication issues between the home and school.
AS is an automated system that calls or e-mails parents with attendance information and provides inbound access for parents and students to complete attendance records over the phone or through the Internet. Because all of this is automatic, schools can greatly reduce the amount of time, effort and money that their staff expends on these tasks if performed manually. With AS parents are no longer unaware of attendance problems. Frequently, schools are blamed for their students' poor attendance. Parents claim they would have done something if they had only known there was a problem.