There are several critical steps to take when developing your action plan. Don't forget to talk often with the customer groups who may want to buy your products and service. Seek out help where you need special skills or expertise. When developing your action plan, talk to individuals such as your banker and accountant to determine if your books are helping you manage your business. Contact SBA via their web page, local district office, or Help Desk for further assistance.
Information is available in the form of booklets, books, and on the Internet.
This information can be found in Additional Resources. Evaluating yourself or where you are on a continual basis is crucial when developing an action plan. Remember, for successful growth you must manage the changes. Periodically, put your business in front of a mirror. Managing a business is a constant learning process in which you should continually reassess your assumptions about the business, its performance, and all other aspects inside and outside of the business.