Believe it not, success hinges on competent communication.
Effective communication requires analytical listening, concise writing, and persuasive speaking.
It s not enough to know what you want to accomplish. You must also shape your presentation to meet the reader s needs and perceptions. This practical class will teach you to write concisely and to present materials convincingly. We will cover many types of business writing from the informative memo to the technical report. In addition, you will learn strategies to handle negative messages, difficult persuasive situations, and sales and fund-raising correspondence.