Shipping costs are charged to the requester. Laboratory staff will consult with users whenever there are problems, and will make suggestions on how to improve sequencing results. Please consult Qing Cao about volume discount. Provide primer and template at the appropriate concentration as outlined below. This allows us to repeat a sample in case of technical failure.
Excess template is returned to the user upon request.
It is helpful if you submit templates and primers in water in the concentrations listed below.