They don't see themselves as others see them. For this reason, they don't understand the impact their actions have on others.
Feedback is essential to improving performance.
Also when someone gets feedback from only one person they often discount it as only one opinion. The individual also rates themselves. Subsequently, the individual receives a confidential report that details a gap analysis between self-perception and the perceptions of others. Insight GOLD is the world's first fully integrated family of assessment, planning and development software . Every step of the process and all the resources you need are provided in the program.