All in my humble opinion, and sincerely respectful of Marcia, Mary Margaret and Christopher's points. It helps me gauge the consensus of the profession. That list was worth its weight in gold electrons. This alerts lurker publishers and anyone else who encounters the rep. Lastly, any rep solving a problem, or publisher improving a procedure or service deserves posted praise too.
Honey makes better bait than vinegar.
Let's keep it that way and not turn it into a forum for gripes.