Help is available to all undergraduates.
The help is confined to topics covered by the Common Student Computing Environment, although the support staff will use discretion in providing help on other topics, if they have relevant expertise and time available. There is an emphasis on students being assisted to help themselves, rather than supplying answers. This is for good educational reasons. The undergraduate support service will not answer questions related directly to course work assignments or assessments. Student queries will be dealt with on a first come first served basis at any on the Support desks in the drop-in clusters.