Mental Health 9 of 10 Listening Skills Being able to listen is just as important as being able to talk.
Effective communication occurs when the listener receives a message accurately and thoughtfully.
The listener is aware of the thoughts and feelings that are being expressed and reflects them back to the talker for confirmation or clarification. Good listening is necessary for making and keeping healthy relationships. So you think she was unfair. Good listeners do not interrupt or change the subject until the talker indicates she or he is finished expressing the thought or feeling. Permission is granted to reproduce for educational non-commercial uses if this message is shown.