The Armstrong Model for team-based organization offers substantial operating benefits and unique design features over the traditional structure and management operating system. The model optimizes its strength by capturing the full value of an organization's human resources, improving communications, establishing collective decision-making as the norm and by creating a total organization focus on achieving customer satisfaction. Teams at every level contribute to accomplishing company goals. Measures are developed to identify continual progress in attaining the top management's vision and achieving goals. The design utilizes team decision-making throughout the organization to improve decisions.
Management control is delegated to teams at all levels of the organization.
Responsibility, authority, and accountability are matched with where work is performed. Because employees at all levels are empowered to make decisions, a sense of ownership permeates the entire company. Waste is dramatically reduced as teams implement ideas and plans to make things better. The Armstrong Model employs positive motivation and reinforcement as the means of achieving company goals. This frees people to use their talents and to take risks for needed breakthrough improvements fueled by new ideas and controlled experimentation.