Special group concessions may apply. This officer will ensure group bookings are made and that Stations and train crews are aware of travel details. In addition, Citytrain has School Liaison Officers, who are available, at no cost, to visit schools and advise children on all aspects of rail travel and safety awareness. SMU and IMU trains do not have door handles, these doors are opened by push button release with the IMU trains an internal swing and slide door open mechanism. Stand clear of internal door opening mechanism and external door opening.
Doors close automatically.
Do not attempt to exit or enter while doors are closing. To further enhance passenger safety, QR Citytrain has installed an automatic announcement system on all electric passenger trains to advise passengers that the doors are about to close. Citytrain operates several types of trains, and door safety instructions vary. Please ensure you familiarise yourself with the instructions displayed on the panel on the doors. In an ongoing programme, Citytrain Stations are being equipped with public telephones and emergency security phones.