There can be situations where the employee is not really clear about the scope or content of the job. Different understandings of the job will affect how each participant evaluates performance. Come to agreement about responsibilities. Research has shown that on the average a supervisor and employee have 75 percent agreement on what the job responsibilities are. Time spent reaching agreement on what is expected can result in a huge payoff in desired results without an increase in the effort exerted.
Employee goes first.
This allows the supervisor to react to what is said and add other comments. If the employee is reluctant to begin talking, the supervisor may have to suggest a subject for discussion. The employee should have adequate time to respond. The supervisor should not feel obligated to fill all silences with talking. Listen and communicate.