Email Saves Money Chapman's first newsletters went out by fax, but connecting to clients around the globe was wildly expensive. For a while he offered his subscribers a choice, fax or email, but as of this year, he'll use only email.
Email nearly makes collecting from the occasional deadbeat a non-issue, too.
While he does make calls when a bill is months overdue, he doesn't worry much about the rare client who doesn't pay. Besides, many of his clients have deep pockets.