Due to the volume of complaints received, the investigation of your complaint may take some time to complete. The Board may dismiss the case if there appears to be no violation of the licensing law. A hearing may result in any of a number of different sanctions including probation, suspension, revocation or other appropriate action. The Board will notify you of the final action that is taken on your case. There is no set time frame.
Investigators try to process a complaint within six months.
If the investigator is able to readily obtain information, the investigation should proceed quickly. Caseloads and budget constraints may influence how quickly a case moves. There are many cases that take longer than six months. You should not rely on this time frame with your case. The agencies and offices listed below may be helpful to you if you wish to seek a refund or adjustment to the charges, or if the licensing board does not have jurisdiction over your complaint.