They are pleased with the quality of my work. Well, no, they are not missing the point. Management is all about the relationships people have with those they work with. That is the beginning and end of management. It' s not about having technical expertise, special sales talents or a commanding presence.
Management is about understanding people.
Unfortunately, many managers either don' t know this, or choose to ignore it. By doing so, they are crippling their own effectiveness. Got to have trust Executive coach Diane Tracy and career counselor William Morin see this as a common pitfall among managers. The authors offer a seven-point process for gaining that credibility. At the same time, the vast majority of workers report that they receive little or no constructive feedback from managers.