When the program is full, clients may be placed on a waiting list, if desired. Upon acceptance into Project Help, clients undergo diagnostic testing to determine the types and extent of deficits. Clients are then given placements tests to determine their beginning point in an instructional program consistent with their levels of achievement. Individual tutoring takes place in project facilities. Tutoring fees are based on an hourly rate.
Limited assistance is available for needy clients.
Project Help is conducted four days a week, in accordance with the semester schedule at Western Michigan University.