As a result of this reform, DCAA can serve customers and obtain feedback on their services faster, helping to reduce the cycle time for negotiations. DCAA s new working paper process also supports DoD s efforts to improve the procurement process and will help achieve DoD s overall goal to become paperless by 2000. Garnishment Operations DFAS continues to reengineer the processes by which the Department garnishes the pay of its civilian and military personnel for child support, alimony, commercial debt, and divisions of retired pay. The consolidated garnishment operations process approximately 11,000 garnishment orders per month. These savings are attributable mostly to technological improvements, most notably the introduction of EDM and direct linkage to DoD pay systems.
Efforts are also underway to implement a system for electronic acceptance of court orders.
The Department continues to reengineer its management of travel by DoD personnel. The goal is a more efficient travel system that supports DoD requirements and provides excellent customer service. Procedures have been simplified and refined as a result of extensive analysis and pilot tests. Implementation of DoD s new travel processes will start in 1999 and extend over three years. Expanded use of electronic transfer to process reimbursements.