More than any other channel of communications, the human voice is the most revealing. The inclination of patients to regard their doctor as kind and caring frequently can be traced to how the doctor sounds when talking. Linguistic iatrogenesis, therefore, should be taken seriously. Assign the words you use and the way you say them a very high priority. In a bygone era, something called a bedside manner was held in very high esteem.
Legend has it that the most potent therapeutic agent in health care is the doctor.
And the message could deliver either a curse or a cure. As a professor of communication, Dr. Eisenberg is frequently asked to speak at meetings and conventions. All Rights Reserved, Dynamic Chiropractic, 2001.