Harvard Business School professor Robert Stobaugh talks about a new report on the subject and about what CEOs and their boards can do. This article covers a broad spectrum of KM topics, beginning with the attempt to define knowledge and by stressing the importance of linking knowledge management to corporate strategy. The article also provides a brief history of knowledge management and discusses various approaches to knowledge management. This paper covers a lot of ground, and serves as a KM primer. They pay lip service to the value of IT in transforming their companies, but when it comes to understanding the fundamentals, they throw up their hands or wear their illiteracy like a badge of honor.
Experts reveal five pitfalls to avoid when starting down the knowledge management path.
Knowledge is power, especially in the Internet age. That's why companies are trying to figure out precisely what their customers want and how to get it to them before the competition does. Trouble is, many of these costly, information-laden efforts are doomed. Professor Henry Mintzberg is one of the world's most influential teachers of business strategy. The smart leaders know the answer.