These job descriptions on this site are provided as examples of job descriptions that have worked to meet requirements for the management responsibility aspect of the ISO 9000 standard. They are not intended to meet all aspects relating to Equal Opportunity Employment Laws or other specialized purposes. Job Descriptions Job descriptions are one of those items that people who have not been initiated via a Lead Auditor Course or more painfully, by an audit, do not do because they don't see the term job descriptions in the ISO 9000 Standard. There are a number of inter-related reasons a Registrar's Auditors expect them. This is one of those items where you either create job descriptions or put a number of employee's job responsibilities as they relate to quality into your procedures.
Job descriptions are about the most un-fun task a manager or human resources person ever has to do.
While job descriptions are very useful for determining compensation levels, identifying quality responsibilities and being used as specifications for finding new employees, writing them can be dull, dull, dull. From a quality system implementation stand point, I have found it easier to put the job descriptions in the Human Resources Department as stand alone documents and keep them out of the procedures. Resumes on file also help show prior experience to auditors, where current training is not available, however, the appropriate job skills exist. The most direct way I know of to get the task completed is to get the person or persons responsible for supervising the employees to write the descriptions. They know what the job, educational and quality requirements are for those who work for them.