Please check all your email accounts and if you have not received the email by the following morning please leave us an email. Keep in mind that before we can help you we must receive the order as well. To determine which version you have select About on the Help menu. Q. I purchased a previous version of one of your products. All minor updates to our products are free.
Major versions are available at a special upgrade price to licensed users.
See our upgrade page for more information or to purchase an upgrade. After your system is back in working order all you need to do is download and install a new copy of the software, then enter your registration information into the software. You should have a copy of your registration information printed from when you originally placed the order. You can download another copy of the software from our download page. Be sure to download the major version that you are registered for.