Every employee has an impact on quality.
We believe that total customer satisfaction involves more than just providing products that comply with customer specifications and expectations. The cornerstone of our corporate goal is total customer satisfaction which will be earned through our dedication to providing products with exceptional quality, reliability and performance. It is our goal to deliver these products on time and to specifications. It is also our goal to not only meet, but to exceed customer expectations. Upon employment with the company, new employees will receive a copy of our quality policy with instruction and training with respect to the meaning of our quality policy.