We studied how three businesses in the same industry implemented search on their Web sites by comparing experiences using a customer scenario. We tell you about the search engine vendors who powered these searches and how business decisions regarding implementation of the search engine changed the customer experience. We tell you what worked and what didn t, and we present a list of criteria and questions to guide you through your company s own search implementation. In the past, searching for information on the Web has been a brute-force effort because HTML does not provide Web pages with the structure necessary to permit intelligent, informed searching or querying. The use of XML and XML-based search engines will simplify finding information that meets search criteria.
Many businesses regard information as their secret sauce.
Making e-business content a competitive advantage promises to be a Herculean effort that will overwhelm those with incomplete strategies and weak architectures. We predict that B2B catalog firms will quickly learn the tricks of the trade from the e-market pioneers. Multisupplier B2B catalog firms were the forerunners of e-markets. This report examines how MRO e-markets stack up relative to commonly offered buyer value propositions. Through tables and charts, we describe the capabilities of MRO e-markets.