Etc., etc., etc. Step 2 Stick with last names unless you are told to use first names. Step 3 Let the prospective employer dictate the pace of the interview. They have trouble letting go of the control when they are on the opposite side of the desk. If you are one of those people be careful.
Good interviewers expect people to know which side of the desk they are sitting on.
Carefully take control of the interview but be alert to give control back to the interviewer if they come to life. This is where your interview preparation and mock interviews comes into play. Explain how you made a difference at your most recent employers. Why you did things and how you feel you can contribute to this hotel or company. Tell them how your earlier training and background have prepared you for this position.