The mission of the Office of the Special Assistant to the President is to provide high quality technical and professional services to faculty, students and staff by developing programs and relationships with groups inside and outside the institution which support the management of, and enhance the effectiveness and image of the University. The Office of the Special Assistant to the President seeks to fulfill its mission and core processes while focusing on quality and customer service, continuous improvement, employee participation and involvement, cooperative trust and respect, equality, and data based decision making. Coordinate, track, and monitor university planning process. Coordinate university efforts to incorporate quality principles. Analysis of Current Status In general, the Office of the Special Assistant to the President is effectively fulfilling its mission of providing high quality technical and professional services to faculty, students and staff.
Efforts continue to be made within the division to improve the level of service being provided.
The division assessment cycle provides feedback regarding service areas in need of attention. Planning Efforts continue to be made to improve the long range planning being done at the University. These efforts are focusing on ways to assist in the development and use of plans at the department level. Moreover, in response to recommendations from the State Auditor, attention is being given to more effectively linking department plans to the University Plan and monitoring the progress of achieving goals and objectives throughout the University. The division's efforts at promoting diversity on the campus and in assisting in the recruitment and retention of a diverse faculty and staff have resulted in significant advancement in this area.