Everybody in the system, including students who park in surface lots, benefited from the construction of the garages. And, the zone parking in the structures is available to students at night and on weekends, just like the zone parking in the surface lots. University policy requires that everyone register vehicles that they operate on campus. The fines were set high at the suggestion of students, in consultation with student groups and the University Committee on Traffic and Parking. The idea was to discourage people from risking a ticket and getting towed.
Fines are self-inflicted.
Sometimes, our officers and customer service representatives are in a position to be able to call before a tow truck is summoned. Sometimes, they are not. Sometimes, tow trucks are not available, so our only recourse is to call. In certain lots, there is pressure from commuters for available spaces, even early in the morning. In other lots, there is less pressure.