Establish a new full-time faculty position for instruction and information literacy. Focus on staff expectations, needs, and skills in the provision of library services and resources. That can be accomplished with existing resources 1. Initiate and implement a survey to identify current and future needs of the University Libraries' faculty and staff that affect the provision of library services and report findings to the Libraries' Administrative Council. Develop and implement strategies to increase awareness by The University of Memphis' Administration regarding the need to increase funds for the University Libraries' Operating Budget.
Funding is needed to support programs and services to meet the library users needs.
Initiate and implement a survey to determine the needs and expectations of library users and report findings to the Libraries' Administrative Council for their use in future planning. Develop, conduct, and coordinate training programs for the University Libraries' faculty and staff to assure essential competency in library services and to promote a service-oriented attitude toward all users. Promote the sharing of ideas and responsibilities among the University Libraries' faculty and staff to improve the workplace environment and morale. Promote meaningful and effective communication, at and among all levels, within the University Libraries, to sustain an open informed and cooperative environment. Continue to implement appropriate adaptive technology procedures and provide assistance to users with special needs.