The tax, once added to the charge, was unspecified as to what State Tax I was paying. I had to figure it out myself. That shouldn't be necessary. On the Internet, you can't assume anyone has the slightest idea where your business is located. In fact, it's sometimes damned hard for the average user to ever figure out.
Location is almost meaningless on the globe-girdling Net.
If you don't tell people where you are, they might never know. People ought to buy things, and share personal information, only on a basis of full disclosure by the seller. This really isn't a small issue. I set about making a case for change. I needed to talk to the parties involved, I needed to know what the rules and laws really are, and I wanted to alert people to my concerns.