Enter eligibility determinations on each client. Update changes and eligibility information as needed. The database can also be used to generate a variety of correspondence to the applicants. Consult the ADA Regional Eligibility Database User Manual for more information. A copy of the manual should be on file at every local broker or operator's office.
Information is stored in the applicant's file on local operator's computer.
This information travels by telephone lines from local transit offices to the MTC office in Oakland. The MTC computer returns this consolidated information by phone to the computers at each of the transit operator or paratransit provider sites. Any new or changed regional information is reflected in the new eligibility file. Because the nine counties operate under a regional process a visitor applying for ADA paratransit service in one area is entitled to service provided by all transit operators in the region. Section 37.127 of the ADA Requires that each transit entity having a complementary paratransit system provide service to visitors from out of town on the same basis as is provided to local residents.