Bring resources and users together to make it easy for them to accomplish their tasks, and do business efficiently and economically. Help them to help each other. Their success is our success. Don't overestimate our product and its capabilities. Don't underestimate the competition.
Every package is as good as the artist who knows how to use it and it can always improve.
Redefine Customer Service 1. Develop products and documentation that instruct and educate users. Teach them how to use our products to their best ability. Make it easy for our customers to communicate with us, find help and upgrade their products. Constantly strive to add value to our products.