This information is not backed up as part of our ordinary operational backup procedures, i.e., there is no storage of this information after two weeks. Except as needed to diagnosis problems and operate our email system, this information is not shared with anyone. The contact information is used to contact you if we are having problems and we believe you need to be informed directly. The financial information is used for billing purposes only. Contact information is stored on the server and each customer has the ability to immediately update this information on-line.
Financial information is stored off-line only.
Customers may submit changes to this information that require one business day to take effect. We keep logs for an indefinite period regarding some of the events related to the operation of a customer's elists. The information we keep is as follows. When a message is distributed to an elist the time, date, and Message-ID header of the message are recorded. When a message fails to be delivered to a subscriber the time, date, and subscribed address is logged as part of the failed mail processing we provide.