As our valued customer, we do everything possible to insure your satisfaction. The first is to open and inspect every product before it is shipped.
Every product is guaranteed to be free of manufacturers defects in either workmanship or materials.
Please note, in leather handbags it is the nature of leather to have slight variations in color . Because you are making your purchase over the web we know you cannot touch or smell the product, and try as we may to show the true color and look, photography has it's limitations. Also different browsers and different monitor settings may show you a slightly different color. If you are dissatisfied for any reason with your purchase after inspection, simply replace the product into the original box, with the original packing materials. Copy our address onto a shipping label and place the RPA sheet into the box.