This phase is ongoing throughout the entire process. That is, it is performed during the analysis, design, development, and implementation phases. It is also performed after the learners return to their jobs. Its purpose is to collect and document learner performance in a training course, as well as on the job. The goal is to fix problems and make the system better, not to lay blame.
Evaluation is the process of determining the value and effectiveness of a learning program.
It uses assessment and validation tools to provide data for the evaluation. Control - Making links from training to organizational activities and to consider cost effectiveness. Research - Determining the relationships between learning, training, and the transfer of training to the job. Intervention - The results of the evaluation influence the context in which it is occurring. Power games - Manipulating evaluative data for organizational politics.