Always check with your hotel for messages. If you need to change your pick-up time, inform Charlotte Timms, Lisa Davis, or Sean McCoy, not the bus or another delegate. Bus drivers are instructed to wait no more than 5 minutes past the appointed pick-up time. If bus drivers wait more than five minutes, the entire schedule is thrown off. If you miss your scheduled pick-up call the Physically Challenged Office.
Good communication is the key to good service.
Be sure you understand exactly where the bus will meet you. Please be on time, and keep schedule changes to a minimum. Principles Concerning Transportation Services Equipment Specialty equipment varies from city to city. NEA will use equipment specially designated for Physically Challenged and try to avoid transit buses with lifts. Under no circumstances will NEA use school buses for Physically Challenged delegates.