Information Technology customers are urged to make sure that they are running the latest version of the software and have the latest virus definitions. This will list what version of VirusScan you have, what engine you are running, and what DAT files are installed. Affected machines run extremely slow due to excessive processor power usage by the VirusScan software. It is the recommendation of both McAfee and the Information Technology Division that computers must have the latest DAT, or virus definition files, installed in order to circumvent the problem and to fix computers that have already been affected. The same patch that is available for all versions of VirusScan works to combat the problem with Windows NT 4, but the service must be stopped through the Task Manager before new components are added.
Instructions follow below.
Please note that in order to fix the problem on a Windows NT computer, you must have administrative access. The following fix may also work faster if the machine is running in VGA mode. Net stop mcshield Press enter, and the computer will immediately start the process of shutting the application down. It may take several minutes for the computer to stop the process entirely. In addition, you may get messages that either the application is not responding or that it has stopped.