The remaining chapters in Part III explore the dangers and opportunities presented by a mediation approach to resolving interpersonal conflicts. The dangers posed by increasing use of mediation include difficulties in monitoring quality standards and the privatization of conflicts which have an important social component. Opportunities for expanding the use of mediation include expanding its use in managing staffconflicts, in the rehabilitation of violent criminals, and teaching mediation skills in elementary and secondary schools. Chapter Ten explores the potential of mediation to transform and heal human relationships. The author presents a humanistic mediation model, designed to enhance mediation's transformative potential.
Humanistic mediation draws on a healing paradigm, as opposed to a problem- solving paradigm.
Further appendices present professional standards for social work mediators, and resources for technical assistance and mediation training. Mediating Interpersonal Conflicts describes the process and uses of mediation, and argues for the transformative potential of mediation. While it does describe mediation techniques, it focuses on the spirit, attitudes and basic beliefs which underlie effective mediation.