Another theme that will grab your landlord's attention is the potential for injury. A hole in the stairway carpeting could cause someone to trip and fall, making the landlord liable for the injury. Landlords are also sensitive to security issues, so be sure to point out any security risks created by your problem, such as a broken lock or faulty hallway light. Finally, if the problem affects other tenants, be sure to emphasize that. If your oral and written requests are ignored, contact a mediation service, which will invite the landlord to meet with you and a trained mediator.
Many communities offer free or low-cost mediation services as an alternative to going to court.
A professional mediator may be able to help you and your landlord reach an agreement. Some minor problems may violate local building or housing codes. Call the agency that enforces these codes in your area to find out. Officials at the agency should be able to explain whether or not your problem in fact violates local or state codes, and may be able to take action against your landlord. Keep in mind, of course, that reporting your landlord won't likely improve your relationship, which may be important to you if you want to stay in your unit for some time.