After all, you're trying to get this beast going. You don't want to have even MORE of your time wasted reading ads. I felt that there could have been a better, clearer description of all software and a setup module that would allow you to select all of the various included programs that you wanted to install in one single operation. As it is, you must go back to the main menu each time you want to instant one of the included applications. The manual is not arranged very logically.
Information is much too scattered about.
Since this was my first fax machine, I was a little put off by the fact that I was asked to fax without the instructions explaining HOW to fax. After all, not everyone knows how to use a fax machine. And I would not call the MFC9100C an intuitive machine by any stretch. It takes a considerable investment of study to learn how to use all of it's features. Once learned, however, that investment of your time becomes well worth it.