In other words, it makes the PBX a slave to the computer telephony PC processor, instead of the other way around. Unlike Mitel, VSR's computer doesn't put constraints on you. Just tell it how you want it to move your calling customers around. This card provides a virtual Mitel SuperSet 4 phone at each of its 4 ports. VSR used its knowledge of the internal working of the Mitel PBX to add functions normally available on a SuperSet 4 phone, but not previously available from an auto attendant.
Faster response translates into higher average port availability for the same number of ports.
This means COVoice can handle a higher inbound call volume than other systems with the same number of trunks. It checks its scheduling for any related conditions and only then processes the call. You can have any number of possible schedules. We could go on and on about the power of COVoice. We know first hand of its major strengths.