The NBL Information Services Group reorganized its leadership structure by consolidating the Coordinating Team and the Steering Group into one. The NBL wide Reference Manual is under preparation. This is an experimental program designed to provide seamless information services by all New Brunswick libraries. The initial phase of implementation is limited exchange of librarians working at reference desks other than their primary sites. The exchange began in the spring semester, 2000.
Internet based reference service training models are under construction.
New Brunswick Libraries centralized telephone service has been under development and is targeted for implementation in early summer of this year. Held a joint meeting with the NBL Reference Associates in December at Douglass Library and provided input for the D21 plan for Douglass. Collected reference desk hours for New Brunswick libraries for fall and spring semesters and posted these on the NBL webpage.