Our goal is to provide quality customer service to the citizens of Daytona Beach. We are responsible for all monthly billing and collection of water, sewer, solid waste, recycling and storm water accounts. In addition, our Meter Services section provides all maintenance, meter changes, meter reading and meter testing for all of the 23,000 plus meters in the City. We are located on the ground floor of City Hall, Room 176. An advance security deposit with picture identification is required.
Interest is paid on deposits and credited to the account annually.
All water meters are read and customers are billed monthly based upon a cycle billing procedure. Payments can be made in person at City Hall, paid in the night depository located at City Hall or can be mailed. When paying your bill, please ensure your copy of the payment stub is included with your payment or bring in the entire bill when paying at City Hall. This will help us serve your more efficiently. To Discontinue Service Notification should be made in writing to discontinue utility services with the city.