Effective people must show creativity in using resources available and in finding other resources. Effective people must be judicious about what information is used, and smart about using it. They must get information summarized and communicated quickly, simply, easily. Constructive confrontation is a process by which team members who disagree do so openly and honestly, yet then commit to whatever decision is made. In communicating, it's not so much what one says, but how they say it.
Effective communicators crystallize powerful ideas to their essence.
The power of persuasion is highly valued. Effective people must manage such situations, know how to do effective damage control, learn from the situation, and move on. Even the CEO may use the same bathroom. After all, people are people, and one must be prepared to take advantage of opportunities, wherever and whenever they present themselves. B e aware of the wonder around you.