In my discussions with admission officers and enrollment managers, only a handful of institutions have assigned retention issues to a specified administrative unit.
Institutional research is a key to reducing student attrition.
Rensselaer Polytechnic Institute, under the guidance of Lee Wilcox, has been successful in using financial aid incentives as a retention tool. DePauw University has been systematically studying and improving its retention rates for students of color. Unfortunately there are few institutional success stories in this area. This entire site protected by copyright. All rights reserved.