For example, DHL started with just some marketing material online and some contact details. Now, you can order a pick-up or track parcel deliveries online. Maybe, maybe not. You would not think a flower shop could do well, but a well known chain of flower shops take hundreds of thousands of pounds in online orders. These orders are automatically routed to the correct agent, by eMail or fax, and the delivery is made.
Lets slow down a minute.
These are your first steps onto the Internet. We don't run until we can walk. Lets look at what you need to at least get your presence known on the Internet. Your top priority. Even if you are not planning a site for six months, get you name now, so no-one else can.