In the course of my work, I found a major problem with the way calls were being handled and the way lunch was being scheduled. Planning and communication are not possible with a dead horse or with people who don't like their job. Be there and be available. It is critically important that your assistant know where you are and how to get in touch with you. Make it a point to communicate first and last, meaning that you talk the first thing every morning and the last thing every afternoon.
Every good speech has a beginning and ending and every good day has one as well.
Assistants can be a major asset to any business, and can take the profits to a much higher level. However, in order for that to happen, you as THE BOSS must insist on incorporating good communication techniques and planning functions in your everyday business operation. This has been a fantastic month. I filled a composition book with notes, spent way too much money on tapes and books, but I made a giant stride to becoming the person I want to be. Tim is friend and fraternity brother from my college days at Virginia Tech, and from the very beginning, we were friends.