It is important that members of a group communicate freely with each other. It's important that these transactions be kept open or complementary. Crossed or blocked transactions result in people talking at one another with no real communication. As a result, information is not exchanged.
Information is received through hearing, seeing, feeling, tasting, and smelling.
We also receive powerful messages through facial expressions, body language, an individual's general appearance, costume, etc. The more ways we use to gather information, the better the information is received, understood. Most people store the information they receive in their memories. The memory can be supported with notes, sketches, written references, and similar techniques. Retrieving or recalling information is important.