We expected a recession in the operating system business, but not enough to set off a slowdown in Office. And Office has de-accelerated from 25 percent growth over the past two years to less than 10 percent. Web applications are uniquely suited to remote access and service since they run easily over ubiquitous Internet connections and require little, if any, client-side software installation. Companies sign up to use an ASP's server, open a Web page containing the application, and start working. Services are usually paid on a monthly subscription basis.
Information is the core component of true value.
It provides a baseline for companies to measure their effectiveness against and to make decisions about investing in technology. This study provides the foundation for identifying best practices in messaging and collaboration.