The item or a nil response will be sent within 48 hours of the request being made by the initiating library otherwise mutually agreed. The Library Express courier will be used to deliver books, microfilm, audiovisuals and articles. The courier will also be used to send back a library's books returned by a patron in error to another library, and for correspondence between libraries. Fax transmission or other electronic delivery methods are acceptable methods of delivery where mutually agreed upon by the borrower and the lender. Standard bibliographic description in accordance with ILL code is required.
Inadequate information means the item loses priority treatment.
Requests for known items only will be accepted. Charges for photocopying may be assessed in accordance with the lending library's needs and policy. Individual libraries are responsible for ensuring all Library Express participants are aware of charging policies and for making appropriate arrangements for invoicing and payment. The only limits on the number of pages photocopied will be those defined by copyright law. Existing local library policies regarding interlibrary local service, including client eligibility and loan periods will be in effect during the project.