Situations requiring immediate treatment for a sudden, serious and unexpected illness or injury, including services to alleviate severe pain associated with sudden, serious and unexpected illness or injury. Every patient has the right to compassionate care, free of judgment. Every patient has the right to the best and most up to date information and treatment we can provide. No information will be released without the patient's written consent. Every patient has the right to be seen in a timely manner.
Every patient has the right to expect clean and fully serviceable equipment and facilities.
Every patient has the right to feel comfortable and safe in the clinic environment. Every patient has the right to provide feedback to the Health Service regarding its operation. Every patient has the responsibility to follow recommendations. Every patient has the responsibility to attend follow-up appointments. Every patient has the responsibility to use prescription and over the counter medications according to instructions only, and to learn their side effects.