For instance, Kaiser has embraced the computer. As Kaiser pioneered the managed care model many years ago, so shall they pioneer the inevitable move of providers into cyberspace. Not that Kaiser is doing this as an act of mercy. No, they are simply mature enough know that they must move forward or die, and experienced enough to know how to do it. They're too huge not to.
Innovation is essential.
So, they've gone paperless in Denver. A recent AP article described a highly functional pod of 16 medical offices where a computer in each exam room acts as the medical chart and offers up easy prescription writing and access to data. And they are committed to creating a functional web presence which will reduce their administrative costs while increasing patient access to information. Instead of being at the mercy of unknown backup-panel physicians, KP members see credentialed, highly qualified physicians whose job it is to ensure that the patient be cared for in keeping with Kaiser's promise of quality. The sooner they take control of their patients, the more they can guide the patient's care, which may include transfer back to Kaiser facilities when beds are available.