A survey of theories and practices associated with quality management. Topics include current quality management practices, tools and procedures for continuing improvement processes, the team approach to quality management, introduction of quality management practices in an organization, and transfer of quality management skills and procedures to customers and suppliers. MBA program elective course. An advanced course using concepts of strategic management. Integrates the functional areas of an organization, develops analytical skills, and enhances communication skills.
Emphasis is given to the formulation and implementation of strategy in world markets.
Proper form must be submitted to the Director of the MBA Program at least two weeks before the beginning of the semester.