A printed slip is provided. This has now been addressed with the provision of the self-service issue machines in the Main and Darwin Libraries. We are currently considering extending loan periods during vacation. However, the fines would remain to ensure that books that were needed by other users are returned. This was recently reviewed and fines levels have been adjusted.
Fine levels are higher for high demand books, but lower or the same for other books.
This can be done by phone or online. Other issues are also referred to Estates and Buildings where appropriate, but may be the subject of considerable resource implications. The temperature in the Main Library usually lags behind the external temperature by about 24 hours. This could not be resolved without major additional resource. In the Law Library, the 2 complaints were about over-heating, and users were told they could turn down radiators, or open windows.