Welcome to your new-world hotel room. Happily, many hoteliers are taking frequent travelers' wishes to heart and are re-designing rooms to suit. The company is installing high-speed access, which should be available at all properties in the fall. Miller says determining customer preference is a science with Marriott International. Tucked away in the basement of company headquarters are hotel rooms where designs are tested.
Hoteliers clearly value frequent travelers, and are courting their business.
Hopefully, that means business travelers can look forward to hotel environments where productivity is truly enhanced. All Rights Reserved. Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations and Trademarks . Please read the Privacy Statement of American Express Publishing.