The Freeserve Promise Freeserve has created the Marketplace to provide you with a wide choice of on-line shopping from a variety of retailers who have been carefully selected by Freeserve because of their product offering, and their commitment to customer service and high product quality. The Freeserve Promise reflects the importance Freeserve attaches to the quality of our on-line shopping offer to our customers and is designed to protect Freeserve users whilst shopping at Freeserve's Marketplace. All our retailers have signed up to and have agreed to abide by our code of practice and privacy statement. Any serious breach of the Freeserve Promise by any of our retailers will lead to that retailer being removed from the Marketplace. All disputes in the first instance should be taken up with the store concerned.
Every merchant lists their contact details at the bottom of every page on their store.
Every merchant on Marketplace has passed a credit check by Worldpay, a leading specialist Internet payment processor. Only WorldPay sees your credit card details. Marketplace stores never see your credit card details.