Improves personal productivity in multi-vendor environments. Can be used in restricted environments, such as prisons, to provide 1 touch dialing on analog phones. Provides increased control for system administrators in restricted environments. Seven Digit DNIS for MAX Increases maximum allowable DNIS digits sent from Meridian 1 to Meridian Max. Previously, only the first four or last 4 DNIS digits were sent, now up to 7 DNIS digits can be sent to Meridian Max.
Increases call processing capabilities and reduces time to service in call center environments.
Maintains consistent call processing during peak traffic periods. Allows system administrators to help define required staffing and equipment resources. Brings display functionality to analog sets. Standardizes emergency dialing, improves emergency response time, and provides an integrated software solution for emergencies. Improves customer responsiveness for attendants, especially in emergency situations.