A few people will have accounts created for them. Most, particularly authors, must create their own accounts before submitting a paper. Connect to the web site. A blank user record will be immediately created and a form will appear for you to fill in. Enter a password made up of 5 or more characters, not all of which are alphabetic.
Forgotten passwords are by far the largest single source of e-mails to our help desk.
We will not be able to tell you your password, but with proper verification we can assign you a new one. Upon acceptance of the form, the password file will be updated and you will be forwarded to a second form requesting additional information about you. With some browsers and under certain conditions, you will not be offered this opportunity to login and you will get an error message. If this happens quit your browser and restart it . To fill in the the second form, follow the instructions for updating user information in Q12 .