We should register empathic and reassuring reactions to others when they are sharing themselves with us. We should clarify the message that is being delivered, trying always to understand accurately the meaning of others. In the role of listener we should offer only suggestions and never directions. As listeners we should avoid all blocks to communication. We should explicitly thank those who have shared themselves with us.
Good communication requires that the communicators spend special or quality time together.
Touching is an important form of communication. We must be ready to apologize when an apology is appropriate and helpful. We must avoid a buildup of tension. At times of crises in communication we will need to use special approaches. Whether speaking or listening, the motive of the good communicator must always be love.