Sometimes it's not enough to dust - sometimes you must polish. Robbie does this intuitively. One of the things that he and I work on together is the intuitive part of management. If you are taught something as technique, you lose it. You need to learn it as a recipe.
Few people understand both the forefront of technology and the best ways of working with people.
The managing of this all-important 'and' means developing in people a respect for both the technical and the social aspects of work. Or making space for a coffee room even when you're squeezed for space. The other day, Robbie was talking about wanting to build a cloister at TDV, a quiet place with shadows as well as light. Elizabeth Barrett Browning wrote about how, while vacationing in Italy, she longed for the gray skies of England. Robbie wants to be able to switch from talking about investment opportunities to talking about a beautiful solution to a story problem - and to make that movement with grace.