An intranet to improve employee communication and efficiency. Solution Features Companywide memos, health-plan guides, phone directories, and news about the company and banking industry are online. Online discussion groups let employees talk about bank-related issues and activities.
Employees can submit travel expense forms online.
It has grown so rapidly that it now employs a staff of 22,500. It offers a full range of financial services, from checking accounts to securities investments, mainly through Banco Internacional's 1600 branches in Mexico and offices in New York City, the Cayman Islands, and Madrid. Based on Netscape SuiteSpot server software, the site is enabled to deliver the bank's monthly magazine, numerous promotions, and annual report. Facilitating employee communication and improving productivity, the intranet helped the company decisively address the challenges imposed by its rapid growth while flexibly meeting unanticipated demands. Staff relied heavily on faxes between offices to bridge disparate computing environments, resulting in frustration and inefficiency due to waiting for turns at fax machines.