If proper goal setting, coaching and feedback are done periodically, then the results of the performance evaluation will not be a surprise. Supervisors understand and communicate how the goals of the organization directly impact the employee's job and performance. Supervisors see performance appraisal, training and development and career pathing as interrelated and essential for the organization's success. High performance is rewarded appropriately. Mediocre performance is not rewarded.
Good managers are honest, fair and caring with all employees.
They remember to listen and promote 2-way communications. Good managers know that turnover costs are high. They know that to retain employees, development and training are essential. Supervisors understand that following the policies and guidelines for performance management is critical for successful defense in a legal setting.