ASH obtains, manages, and uses information to enhance and improve individual and organizational performance in patient care, governance, management, and support processes. Conduct a continuous program of recruitment, education, and professional development for staff that is individualized, based on competency assessment, and designed to promote staff retention and diversity. ASH maintains an environment that fosters self-development and continuous learning in support of the organization's mission. The program begins with the definition of the qualifications, competencies, and staffing needed to carry out the organization's mission for each of the positions in all of the hospital's units. Managers then assess the competencies of their employees to determine the training and educational requirements.
Managers are responsible to assess, train, and develop the employees they supervise.
The Human Resources Department monitors this program and develops, coordinates, and executes recruitment strategies, employee orientation and training, morale building, and other strategies to promote retention and diversity of staff. Maintain a dynamic organizational improvement program that is driven by the principles of continuous quality improvement and focused on patient and organizational outcomes, customer satisfaction, and sound business practices. The organization designs processes well and systematically measures, assesses, and improves performance to improve patient health outcomes. The key to this process is the acquisition of quality feedback from patients, families, staff and the communities served.