Also, I'd love to find some software that would handle the information internally and create the function sheets. We can do 150 for a wedding reception. Although things are picking up in our area, our location makes us a weekend house. We do very well Friday thru Sunday but the week nights are quiet, especially in winter. They promote to manager with little training and it's make or break.
Good service requires good management.
Good management requires commitment and training. An investment in management training will build business, reduce turnover, and cut cost of goods. More money, greater stability, less stress. Until they make that investment they will be nothing more than a convenience store. Maybe that's all they want.