In cases where GSI is appointed, a Letter of Agency is issued designating either a staff person or a volunteer to act on behalf of the agency. The major advantage of this new system is that a successor guardian can be named without going back to court. It also makes it easier for the agency to collect fees or commissions in appropriate cases. Once appointed, the guardian is responsible for arranging for medical care, performing an inventory and taking control of the income and assets, notifying all interested parties of the appointment of a guardian, paying bills, and collecting debts as appropriate. Also, the guardian is responsible for moving the client to a safe and health environment or arranging services and goods needed to make the client's existing home safe and healthy.
Guardians visit the clients regularly and advocate for quality care on heir behalf.
Guardians submit annual reports to the court - a report on the condition of the client and a financial accounting. A court visitor will visit the ward annually at assess whether there is a continuing need for guardianship and to evaluate whether the quality of care is adequate. GSI staff members work with the volunteers to ensure that all requirements are met and the relationship is off to a good start. The development of a care pan ensures that the volunteer has a clear understanding of what the client needs.