The book Electronic Mail by Jacob Palme gives a comprehensive survey of the electronic mail area.
Information is given about both technical and user aspects.
He has been involved with the development of the KOM, PortaCOM, SuperKOM and Web4Groups electronic mail and groupware systems and has written several textbooks in the computer area as well as five crime novels. SW1E 5XA, United Kingdom. Updates with news since 1995 is available on the web .