Make efforts to meet other parents who might become your friends. In order to get support you need to give support. Listen with interest to their situation. Then request they spend equal time listening to yours. Call your local hotline and tell your story.
Many communities have it phone bank staffed with volunteers trained to be supportive listeners.
Make a list of questions. Before calling, get as much information as you can from other sources. Find out whom you need to talk to . Check who is the appropriate person and ask for him or her by name. If the person isn't in, leave a message or find out when he or she will return and call back.