An online form to update you're account if you've had a meter installed, the Multiple Dwelling Conservation Program, How to Read a Water Meter, and forms for residential water survey requests, meter installation reimbursement, refund or credit application, and customer registration. Go Risk Management Plan Summary DEP's hazard assessment, accident prevention programs, and emergency response programs for handling methane and chlorine. Go Grease Disposal Tips Guidelines to help keep our sewer system running properly and avoid service disruptions. Go Protect Your Water Meter and Pipes from Freezing Most water meters and pipes are in basements, crawl spaces, and other unheated areas, where cold winter temperatures could cause them to freeze.
Homeowners are responsible for protecting meters and pipes from freezing.
The Annual Water Supply Statement describing the New York City Water Supply and the quality of its water. Save hundreds of gallons a week by following these water saving tips.