It is achieved in an organisation or institution only as a result of an unrelenting and vigorous insistence on the highest standards of performance. It requires an unswerving expectancy of quality.
Excellence is contagious.
It infects and affects everyone in the organisation. It charts the direction. It establishes the criteria for planning. It provides the zest and vitality to the organisation. Once achieved, excellence has talent for permeating every aspect of the life of the organisation.