We don t warehouse the rewards or get involved with shipping, says Webb. We only get involved when there s a problem. The company also provides technical support. The site s Motivation University contains how-to information for setting up programs and budgets. It also hosts forums and chat sessions on industry-related topics.
Incentives also figure into the company s online learning business.
According to Webb, clients buy courses from Motivationonline. To encourage them to complete the course by a certain goal date, clients can arrange for an employees to win points redeemable for gifts. The site is designed so that an incentive planner can set up an online contest in about 20 minutes. The company, which was launched in late 1998, also carries gifts planners can customize with logos. Custom online catalogs can be created for clients.