Whatever you do, don't get too comfortable with the version of GraphicConverter you're using, as Lemke is constantly revising GraphicConverter to add new formats and features. Before too long, he'll send you an email notifying you that an upgrade is ready. He's so prolific that some customers wonder if he ever has time to sleep. This, Lemke tells us, is his secret to success. I keep GraphicConverter as shareware because I want the direct contact with my customers.
Feedback is important because a lot of the new features are based on customer research.
Some customers send in their wish lists, he says, and others send in the file format details and the documentation he needs to update the product. His constant finger on the customer pulse allows him to keep GraphicConverter a cutting-edge application. In addition to standard selection and drawing tools, GraphicConverter lets you add comments to images. Multiple views of images provide quick access to any part of an image. As a programmer, Lemke also finds that Mac OS X saves him time because it's easier to discover software bugs as he writes.