But the system is confusing. Eventually, organizers hope 211 will become standard across Florida and the nation. The service began this month in Brevard County, and other Florida counties are expected to follow, said Cathryn Rowdon, director of First Call for Help of Pasco County, and a member of a statewide board studying the matter. Pasco and Hernando county organizers are discussing plans for 211 service in those counties. A news conference is scheduled for Monday to announce Pinellas and Hillsborough's plans.
Local agencies hope that generates more publicity.
She's enthusiastic about the concept, however.