A third of the organization is not familiar with personal computerization in a major way. They would be asking for training, which we're trying to provide. Fortunately, we've developed a culture where we expect big initiatives, where you realize the payoff is huge if you implement more aggressively than competitors. This is a tough one. It does change your life.
Leadership is involved, too.
We have to live it ourselves. We can't ask people to change if we don't change first. We have friendly competition within GE and that's one reason GE gets there a little quicker. We do compete with one another. We each want to show we're embracing a value initiative faster than the other guy and have friendly competition, help each other.