Seeking assistance is often the first positive step you can take towards making changes in your life. An initial assessment of your situation may resolve the problem or you may be referred to an outside resource. When additional counseling is recommended, we will work with your insurance company to assure you the best quality service and most appropriate referral. In every situation, the EAP counselor will follow through to ensure that you are satisfied with the results. A. Employees and their family members are eligible to use the EAP services.
Family members can call directly.
A problem which confronts one member of the family almost always becomes a problem which affects other members as well. Confidentiality will be maintained at all times. A. Confidentiality and comfort are of the utmost importance in the program. The location of the EAP assures privacy during counseling sessions. Only you and the counselor will know of your involvement in the program, unless you have given written permission.