Information is now a competitive advantage.
The costs of downtime often far exceed the cost of implementating a robust, highly available application. Consider the cost of downtime, which is typically measured in tens of thousands of dollars per hour in lost business. Plus, the cost of lost customer satisfaction and retention is immeasurable. Planned and Unplanned Downtime Key to the success of any availability solution is the careful consideration of planned and unplanned downtime. Without good change management procedures, planned downtime can extend longer than expected.