Upon completion, students should be able to enter and manipulate data from the end-user mode. CIS 110 or CIS 111 or OST 137. Upon completion, students should be able to write programs which create, update, and produce reports representative of industry requirements. CIS 130 and CIS 152. This course creates interactive multimedia applications and applets for the Internet using web-specific languages.
Emphasis is placed on audio, video, graphic, and network resources and various file formats.
Upon completion, students should be able create an interactive multimedia application or applet for the Internet. CIS 110 or CIS 111. This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.