The majority of my time is spent administering my boss's calendar. He has meetings from early morning until late at night, and sometimes we just run out of time. I try to fit that in with a lot of field travel, which takes two or three days out of the calendar. So it's juggling the calendar, making travel arrangements, correspondence and all the phone calls in between. A large chunk of my time is also spent communicating through email.
Email is very good for a lot of reasons, but it's very time-consuming.
As anyone knows, if you go out for a few days, you come back and have 40 emails. It takes a lot of time, and you have to be very careful to make sure you get your wording right. Fortunately, Allstate has been wonderful, giving us training classes when we get new software. I was amazed when I started working for Allstate that they offer the training classes and opportunities they do for their employees. It's really a great asset.