Without training in sexual harassment, your company could find itself on the losing end of a sexual harassment lawsuit. A Y2K ready employee has the necessary emotional intelligence to manage their own anger and communicate with others productively. It only takes one manager or employee, who is not able to control their emotions, to send employees to the Internet looking for new jobs. Decrease everyone s stress levels by providing anger management and communication training. A Y2K ready employee is able to provide customer service that keeps the customer and the customer s money.
Every company is really a service-orientated company and every buyer is a customer.
It is therefore important that your employees have the skills necessary to resolve customers complaints with style and personal tact. Without vital customer service skills, you will be loosing valuable customers and revenue. K compliant by providing training in sexual harassment, anger management, and customer service. The information on this site is not intended to serve as a replacement for professional legal advice or psychological counseling. The author specifically disclaims any and all liability arising directly or indirectly from the use or application of any information contained on this web site.