Consumers are asked to report any bad shopping experiences on the Findshops Shopper Alert. Consumers may report busineses which provide good or bad services or products. All consumer feedback is complied and can be accessed by other consumers. In this way other shoppers may benefit from the experiences of other shoppers. Shoppers can view customer feedback on the Shopper Alert and check if any complaints have been registered about the merchant.
Honest merchants benefit through an increase in consumer confidence.
Merchants may also check the Findshops Shopper Alert to view details of consumer feedback for their stores.