For example, Microsoft Office XP will be a major upgrade as far as user experience is concerned. The idea brought out in good humour is that Office XP will be so easy to use, it makes office assistants redundant. Last seen, Clippy was running a campaign at this site . On a more serious note, Microsoft has adopted tough stands on emerging standards, for which they have earned both praise and criticism. This is despite the fact that Microsoft is one of the lead members of the group that is developing Bluetooth.
Experience is the operating word.
If there is just one thing that Windows needs to upgrade, it is the user experience, which for the most part, has been terrible with many blue screens of death flashed at unsuspecting users. Here's where the good ends and the bad begins. Xerox experienced three major network outages and they believe it was directly traceable to the installation of the Windows XP beta. Consequently, they have banned the beta across the company. This hardly sounds like the experience Microsoft was talking about.