This knowledge is apparent in training and the whole volunteer program gains respect when the trainer really knows the big picture and the little picture, too. Training is only a means to an end. Volunteer managers can mistakenly seen training as a measurement of their worth. They count volunteers trained, the number of sessions, or the array of training topics as ends, rather than means. The purpose of training is to send capable, confident, and skilled volunteers to task assignments.
Effective training is one means to have that happen.
Involve the right people. The administration, staff, and volunteers in any organization are the most appropriate people to guide training decisions. They are also, the right people to involve in presenting parts of the training. By recognizing and including others in training, the volunteer manager enhances respect for the overall program. Including others in the decision making means they know what is happening and are more connected to the success of the program.