The order form will ask for your phone number, both at home and at work. If we have any questions, we will call you to clarify. If you are ordering for more than one person, please fill out a separate order form for each person so that we can properly size them. Our exchange and return policy is very liberal. We will cheerfully exchange merchandise or refund your money on any merchandise returned, provided it has not been used, abused or altered, or had tickets removed.
Embroidered items are non-returnable, with the exception, of course, of an error on our part.
If you need to exchange for a better fit, please call us for assistance. Place a flat ruler across top of head to wall. Measure from that point down to floor.