The city's Economic Development Department developed a program and operating manual to keep better records on projects and to provide the reporting required by management to track the success of economic development programs that attract jobs and investment. This improved reporting system enables staff to enter data as soon as available at his or her workstation. A variety of reports can be requested by employee, by assistance category, and by program.
Employees can keep track of visits, telephone calls, meetings and correspondence.
All information is date sensitive so reports can be generated for any period from one day to multiple years. Information on jobs, investments, land sales, and forms of technical assistance is maintained. This program is assisted as part of CDBG administration. This noteworthy system serves to illustrate how the city's highly skilled personnel look to new ways to improve operations and maintain record keeping for performance reporting. The EDD Contacts System is an excellent management tool and employment reporting system to gauge job creation and retention assisted under the CDBG, EDI, ECZ and Section108 Loan Guarantee programs that are used by the city to reach its economic development objectives.