Just managing poses its own set of stresses. I run a 24-hour program, including holidays and weekends. It's hard to keep that schedule balanced to keep the safety level up. Those safety issues can be significant. We have had clients that we know something happened, and all of a sudden they're trying to throw the stereo through the window at a staff member.
Immediate actions are essential for both the clients and the workers.
People stressors are not the only ones Mansell faces. The water main breaking at midnight, for example. There is always something going on with the physical properties or with the clients. One of the stress relievers in Mansell's life is her co-workers. I'm lucky to be a member of a great team.