Every manager faces the challenge of educating staff while maintaining productivity.
When your team is spread across North America, product updates and staff growth lead to travel expenses for traditional training - and the challenge is that much greater. Travel expenses were enormous, and classes hard to schedule. Right after we completed a products update classroom session, we found that there were new members coming on board and they would need the exact same knowledge. Anywhere custom solution with Quest Track management software was the solution. Jim's team now trains online, in the field, maintaining productivity.