If you need to reach us you may contact us via the following means. We strive to provide the best service at a reasonable cost. If at any time you find you are unhappy with our service, please let us know. We cannot guarantee that each and every problem may be resolved to the complete satisfaction of all, but we can guarantee that we will try very hard. We are rarely available except for early morning and late evening Pacific Time.
Email works the best.
You may leave a message but if you do not want to be called between 10pm and 8am Pacific time then please use email. If you have any question please ask and we will try and answer as promptly as possible We attempt to grade all equipment fairly and accurately according to the standards below. Some times it is not possibile to be exact with a single grade and we will do everything in our power to explain the item in it's description. Should you receive an item which you find is not graded according to this standard, or for any reason you feel it is not acceptable, you may return it for a refund of all but the shipping charges . Equipment is new in mint condition with complete packaging including books and warranty cards.