Residents have the same care givers on a daily basis. There are enough staff at night and on weekends or holidays to care for each resident. The home has an arrangement for emergency situations with a nearby hospital. The family and residents councils are independent from the nursing home's management. Care plan meetings are held at times that are easy for residents and their family members to attend.
Examples are staff training programs and how long staff stay at the home.
If staff changes frequently, ask why. Good care plans are essential to good care. They should be put together by a team of providers and family and updated as often as necessary. V. Nutrition and Hydration Poor Best 1. There are enough staff to assist each resident who requires help with eating.