If you feel outside contractors will give you a lower cost, or if the situation is one we are not equipped or trained to handle, you may request to have the work bid out. If so, please mark the appropriate box on the Service Request, and Facility Operations will handle the details. All such work will be awarded to the lowest responsible bid if it is within 10 percent of the Facility Operations estimate and meets University standards and specifications. Information on these services is discussed in the Facility Operations Handbook.
Every effort is made to provide routine services within the needs of the requesting department.
If time is important, please indicate so on the service request, or to the Service Center in what ever means of communication you use. Try to be explicit with the information you give. Most complaints should be directed to the Service Center at 351-2446. If they cannot be handled there immediately, they will be referred to the proper person. Please do not hesitate to question a charge to your account.