Church Secretary Church Media Librarian Events Curriculum Outlines Download the series you are interested in for 2001-2002. Screening Application You will need Adobe Acrobat Reader to view these documents. If you haven't taken time to examine your communication environment at work, consider the different factors of personality types and ways to resolve conflict. Extroverts think out loud. Extroverted people derive their energy from talking and being with other people.
Introverts find their energy in quiet introspection.
Conflict often arises when type and giftedness are not understood and appreciated. We are different in everything from our personal histories to our world views. As I was interviewing my secretary friends on this topic of communication, one commented about a minister with whom she had worked. This is called first-party conflict management. This response is appropriate when you need to initiate the conversation in any of this example or others you experience.