Almost complete lack of Australian news coverage. Seriously, sometimes the response time is very slow. It is one of the most difficult places on the net to log on to. I would use it more often if only I could Log on. Do you need more lines in, or a faster server, or more clever ways of packaging data for transmission down telstra lines.
Hotspots are sometimes dreadful.
In the real world no-one knows that it even exists. Try advertising it. Too slow Slow Telneting to libraries. Slow access Slowness, but I guess that is not your fault. It is frequently a bit slow.