As a result, they feel they are underpaid and overworked. Overwork implies that the shortage of workforce. And underpaid mean that the workload is greater than the payment for it. Not only the conservative personalities cause the financial section to suffer, but also he has neglected the importance of team work. Team work means that two or more people who interact with an influence each other towards a common interest.
Financial section is actually a team work.
However, from the case, we can see that Jack doesn't manage his subordinates to be a team work. Instead, he looks them as labors. Then it just like a factory labor who is in the assembly line does a task within the instruction and guidelines. On the contrast, an effective team can facilitate cooperation and improve employee morale. So, team work can increase job satisfaction.