Patterson promptly composed a rambling, enraged and bilious e-mail to office employees, threatening bloody murder to all and sundry. He threw an empirial tantrum, online. Your few employees, customers and suppliers will very promptly cut you and your pretensions down to size. You win by persuasion and leadership, not e-mail terrorism. Corporate managers slash away at employee benefits as if the executives before them were wastrels . . .
Employees feel less loyal to a company, companies feel less loyal to an employee.
There are no manipulative games to be played between you, at the expense of your employees. Loyalty to and from your employees is still not only possible but essential. By continuing to foster such loyalty, you enjoy a key advantage over the corporate employers Fraser portrays. Now, see how lucky you were. In a recessionary business climate, that's a great habit to have.