While HELP LINE volunteers complete a training program, we are not professionals, and so we focus on finding long-term services in the community for our callers, such as counseling services, medical services, drug treatment programs, and the like. The first semester you volunteer, you'll be completing a training program with a small group of UVA students. Training sessions meet one night a week, for three hours, for an entire semester. Active volunteers hold weekly shifts, which consist of manning the phones for 2-3 hours at the HELP LINE phone center, at a confidential location. Volunteers always have at least one shift partner in the HELP LINE phone center.
Interested students can sign up in the first two weeks of either semester.