This is in line with the work of Dr. William Bridges and others who have studied the new workplace composed of more valuable workers who are expected to produce more than in the past. The competence and adaptability of workers usually doesn't refer to a specific isolated skill. Technical skills generally refer to a set of attitudes and aptitudes rather than knowledge of a particular software or e-mail system, for example. What employers seek is the ability to learn the latest technical information in a given field, the desire to learn, and the recognition and acceptance that continuous upgrading of these skills will be necessary. People skills mean the ability to get along well with one's co-workers and to generally be able to function within a team environment.
Employers know that ongoing conflict can lead to inefficiency and wasted effort.
Communication skills refer to reading, writing, and speaking abilities as used in the workplace. These are skills, which are essential in virtually any field, and they are certainly not being eliminated due to advances in technology. Even e-mail users must be able to compose an effective memo, letter, or meeting agenda. For example, to complete job assignments, members of any team must enter the workplace with the ability to participate, question, reason, and lead. Negotiation and compromise are also part of teamwork.