A. Your Cisco sales representative will need to do the processing of your trade-in and order. Incentive Program is a two-step process. Immediately after your Cisco sales representative generates an account manager approved quote using the CTMP calculator, the associated quote number can be assigned to an offsetting order. Cisco does not require the return of the TCC cards before the credit can be used. Cisco will invoice for TCC cards not returned within 45 days of the offsetting order's ship date.
Extensions are available.
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