Individuals who contact the Inspector General Hotline via electronic mail are not anonymous to Hotline staff and cannot be assured of confidentiality due to the non-secure nature of electronic mail systems. This toll-free number also is used for assessment collections outside the normal quarterly cycle. The Office of the Ombudsman researches questions and complaints from the general public, bankers and FDIC employees and responds in an impartial, confidential and timely manner. The FDIC Public Information Center maintains a collection of FDIC current and historical public documents and information. The Public Information Center staff provides reference services, in-house database research, publication and policy manual subscriptions, and document reproduction services.
Documents are available for on-site inspection and sale.
Inquiries are accepted by telephone, fax, letter, Internet or in person. Monday - Friday. The FDIC gathers data about branch deposits and trust operations for individual financial institutions and the banking industry. The FDIC publishes the data on the web in searchable databases, periodic reports, compilations of statistics and analyses. Verification of information about a vendor in the FDIC National Contractor System is faxed to the vendor upon request.