This data is aggregated into subunits, functions, processes, and data matrices. From this information, conclusions are drawn about the organization-wide information systems requirements. The CSF approach interviews a smaller number of top managers who are asked to identify their goals and the objectives essential to those goals. The last step is to designate systems that are needed to deliver these critical success factors. Describe each of the four kinds of organizational change that can be promoted with information technology.
Information systems change means changes in jobs, skills, management and organization.
See question 1. 5. A business process is a set of logically related tasks performed to achieve a defined business outcome. Business reengineering, changes a business process to improve speed, service and quality. It serves to reorganize work flows, combining steps to cut waste and eliminating repetitive, paper-intensive tasks, sometimes eliminating jobs as well. Business reengineering can be used to reshape how the organization carries out its business, even the nature of the business itself.