Automotive clients include Ford, Toyota, Nissan and other major Pacific Rim Automotive names. Safariland sells not only to the North American market, but to international markets as well. Distribution takes place through a network of nearly 200 dealers in over 40 countries throughout Asia, Africa, the Americas, Australia, Europe, and the Middle East. For Safariland, it's easy to understand how communication is a major function of doing business with departments world wide. Safariland prefers using e-mail and fax over voice media to communicate with its' dealers and sales representatives around the world due to the inconvenience of multiple time zones.
Fax is used to disseminate new product information, product specifications and sales programs.
With technology advancing and customers demanding more, Safariland turned to award winning FACSys Fax Messaging Gateway Server from Optus Software, Inc. to improve its global communications. Safariland needed a complete messaging solution. FACSys enabled them to complete many of their communication goals and enhanced the use of other software investments. They wanted to maintain a single address group, which includes e-mail and fax. Using FACSys and e-mail, employees do not have to be concerned about the numerous steps in sending out documents produced in MS Word or Excel.