I am on call every day, all day, all night, whenever and wherever. I unplug toilets during games. I pull tarp off the field after rain delays. You have to have a passion for sports if you're in this business. In addition to hard word, managers need to focus on marketing and customer service to attract fans.
Family entertainment is the operative phrase.
Minor league ticket prices need to inexpensive, the food good, the bathrooms clean, and the promotions appropriate for kids. According to Roy Englebrecht, who is senior vice president of the Piranhas, an arena football team in Anaheim, California, the quality must be there. We don't operate in a minor league fashion. We have to prove to people they should equate us with the major leagues. We never want to take anything away from the game, but we feel that we've failed if we don't make fans laugh a dozen times a night.