These applications may also be included in a patient's admission packet or with itemized bills that are mailed to a patient after discharge from the hospital. Many hospitals publish brochures or pamphlets describing the availability of charity care and identifying the criteria for qualification. Some hospitals offer individual counseling at the time of pre-admission or during the collection process. Signs may be posted in English or other languages, explaining available charity care services. These are usually located in the admitting and emergency entrance areas of the hospital.
Hospitals also publish annual notices in local or area newspapers describing charity care programs.
Most public information procedures used by hospitals also fulfill requirements of the Hill-Burton program. Many hospitals no longer subject to Hill-Burton requirements still follow the procedures established under that program to inform the public about charity care available at their hospital.