Knowledge and compassion for different ethnic cultures. Able to do the paradigm shift. Health and dental benefits are available for employee only. Yes for promotion. In-house hiring available first before opening tot he public.
Further education is encouraged to the staff.
Role models are needed for such deaf consumers. Often it is best for the interpreter to make a voice call to have a steady dialogue, advocacy and providing available services for an interview, etc. At times I can discuss with hearing people via the relay. It's a skill. One needs to be brief and to the point to get a smooth dialogue.