The information gathered will permit the company to focus on weaknesses and make corrective changes. Again, the purpose of the program is not to set work standards or discipline workers. It is a broader set of tools. It is not necessary to present this to the employees. The data of productivity per hour and storage efficiency as a percentage gives the employees a good sense of the company s progress.
Management needs to relate the progress of each component individually as well as collectively.
The best way to accomplish this is to translate each function into a dollar value. Often, companies are not tracking the individual activities and costs by department. There may be blurred lines of responsibility and use of assets. A good metrics program forces every activity to be accounted for and quantified. A public company must make warehousing a profit center.