We anticipate the future to be increasingly electronic, in terms of accessing legal information. We already see considerable problems arising in the short term. Folio Views software differences between version 3.1 and version 4. We have no knowledge of the migration schedules of the various publishers from 3.1 to 4. This impacts on our training, and our commitment to providing a one-search interface to our lawyers.
Information overload is a current and continuing problem.
Publishers do not have an indepth knowledge of how their products are used by lawyers. It is therefore difficult for them to design and structure products to be most effective. Some technical possibilites prove impractical in business. One example is bookmarks. Publishers are competing in a small market.