This includes wireless Internet access, pagers with built-in Net access, and most importantly, more broadband technology. Virtually the entire U. S. has Internet connectivity. In the vast majority of cases, the Net can be reached by a local call. There are now some 6000 plus ISPs that provide Internet access. But the Internet still is far from its real potential to make e-commerce viable and a vital part of society.
Internet connections are still far too slow.
Video applications to enhance sales, telemedicine, distance learning, high capacity connections to allow firms in remote areas to send sophisticated marketing, graphics and even architectural packages to clients and other firms are not possible on today's Internet. High-speed connections are needed for this but for most businesses, they are far too expensive. According to a Morgan Stanley study, women, African Americans, Latinos and rural citizens lag behind the rest of the country in Internet access, although they make up the highest percentage of new users. This is despite the fact that large companies like Ford are beginning to require all of their suppliers to go online. Further, the quality of Internet connections and service is far too spotty.