We offer a personal service and a quick response to all orders and enquiries. Further information on all of our titles is available on request if you cannot find sufficient information on our Web Site. We will make every effort to deal with orders efficiently and despatch them promptly. Our standard payment terms are 30 days from the date of invoice. Three copies of the relevant guide are provided free with each publication.
Guides are also available for purchase separately.
The electronic records will be made available free of charge. Delivery will be via floppy disc or our Web Site. If you acquire one of our titles in a particular medium which is then offered by us at a later date in a different medium, you may purchase that title in the alternative medium at a nominal price. Our publications are produced to the highest standards. Microform publications are produced on silver-halide film stock conforming to ANSI, AIIM and European standards of archival permanence.