Good customer service isn't just lip service for independent business products professionals. Distributors pride themselves by going above and beyond to do business exactly the way your company wants to do business. Independent distributors specialize in helping businesses of all sizes. They have experience working with local businesses that are just getting off the ground as well as national corporations with multiple locations. Because they serve clients in a variety of industries, they can use expertise gained in one industry to solve problems within your company.
Independent distributors can help out in a crisis.
Independents help their clients avoid inventory shortages and other emergency situations. If, however, a situation occurs beyond anyone's control, independents can assist you with rush orders, emergency consultations and trouble-shooting. Independent distributors are local businesspeople. Doing business with an independent distributor strengthens the local economy. They employ local people and support community causes right in your area.