Many claims require an inspection to properly investigate and assess the damage or loss.
Whether or not an inspection is required will be determined when you report a loss, or during the initial contact with the claim representative. If an inspection is required, a member of our Field Services Division will set up an appointment to meet with you and inspect the damages. In many instances, we can prepare a damage estimate and issue you a settlement check at this time. Investigation All losses require an investigation to determine if we are allocating all applicable coverage to your loss. The extent and type of investigation is determined by many factors, and will be explained to you at the onset of the investigation stage.