Obtain names, addresses and telephone numbers of witnesses, if available. If an injury has occurred, document or photograph the injury to the resident and the scene where it occurred. Tell the victim's personal physician exactly how the injury occurred and describe all symptoms and complains, however small or insignificant they may seem at the time. Get receipts for all expenses relating to the accident. Even the best facilities, however, need to be monitored and regulated.
Governments can provide checks and balances.
There are many cases where nursing homes that have long lists of violations filed against them by past residents are still open and operating. It is best to visit the facility and your loved one as often as possible. The more you understand how a nursing home operates, the better prepared you will be to deal with problems if and when they arise. As a legal guardian or other interested party, it is up to you to know the facts and ask questions. You could make a difference not only for your loved one, but for other residents as well.