It works by integrating information from airlines about the planes and passengers with air traffic data that shows where the plane is. Meanwhile, ORNL has also proposed to the FAA creating a kiosk at airports that could tell travelers why their plane is late. Turk said he didn't know about the proposal and couldn't comment. Rome believes that if travelers know why their flights are late they would be less upset. A computer at the kiosk could explain that the crew was stuck in Minneapolis or the plane used for that flight was held up at LaGuardia.
Information helps everyone.