But effective employee relations is much more than recognition dinners. It's an ongoing process that takes time and effort to achieve. Building employee and management relationships involves intangibles such as communication, trust, ethics, morals, fairness, beliefs, expectations, conflict resolution, career counseling, career development and leadership. The consequences of poor employee relations are all too apparent in some organizations. If you find high employee absenteeism, high employee turnover and union organization efforts, you may find management that pays little or no attention to employee relations.
Many businesses claim to pay attention to employee relations.
But their efforts often fall short because of a failure to concentrate on these important factors. Lack of trust between management and employees can have widespread effects that negatively impact such things as communication, productivity, goal achievement and conflict resolution. No favoritism is shown. However, this does not mean that superior performance goes unrewarded and lackluster performance is unchecked. Employees act on what they perceive or believe.