Emotional competence is an essential part of professional practice.
All of us but especially doctors, nurses, lawyers, social workers, teachers and architects make decisions that affect other people, and provoke emotional reactions. Issues such as quality of service, compliance, cooperation and morale ultimately depend on how we manage our own and other's feelings. Use these screens to look at your professional practice and that of your colleagues'. Check out whether your emotional competence matches the demands of your professional role. In our culture, intellectual competence occupies centre stage.