Individuals needing U.S. immigration information can now avoid standing in long lines.
Through the U.S. Immigration and Naturalization Service and Datatrac, a leading government contractor, much immigration information is now available by telephone. This includes obtaining INS forms, locating the nearest INS offices, getting answers to basic immigration questions and, in some cases, getting the status of their applications for immigration benefits. An interactive voice menu guides a caller through the possible selections, both in English and Spanish. Live assistance is available anytime from 8 a.m. to 6 p.m., Monday through Friday. Customers can get information anytime of the day or night by using a touch-tone phone to enter their zip code and responding to the recorded questions.