Do NOT be insulting. A reasonable well worded description of events and request for resolution creates a huge advantage when using our service. Remember, an unresolved case will be posted in perpetuity for all to comment upon.
Few things are more satisfying than to see a dispute resolved.
It releases tension. It creates a winning environment. Both parties walk away happy. We have had resolutions that occurred in less than 6 hours. The goal is to get you a satisfactory resolution to your complaint.