We impress upon our staff that they are an extension of your company and must meet or exceed your requirements in a positive, non-intrusive way with your customers, clients or prospects. We have over 500 telemarketers working in our call centers, seven days a week.
Every employee is paid an hourly wage along with quality production bonuses.
We have found this allows for a higher level of professionalism, with no high-pressure sales. Remember, we are an extension of your company. Our supervisory staff meets at the beginning of every shift to discuss the progress of each program. They are consistently available to all telemarketers to aid and assist in production. Our supervision ratio is 1 supervisor to 8 telemarketers, and senior management is present on site daily, seven days a week, twelve hours a day.