Consider It a Free Gift Thousands of people receive unordered merchandise in the mail each year. Fortunately, if you are the recipient of an unordered package, you do not have to pay for the merchandise.
Federal laws prohibit mailing unordered merchandise to consumers and then demanding payment.
Unfortunately, some less than reputable companies may send unordered merchandise and then attempt to collect from you. Here are answers to some of the frequently asked questions we get from consumers who have received unordered merchandise. A. No to both parts. You have no legal obligation to notify the sender of your intention to keep the shipment as a free gift. If you receive billing notices for the unordered merchandise, or if the sender threatens to send the bill to a collection agency or tarnish your credit history, write a letter to the company stating that you never ordered the item and have a right to keep the merchandise as a free gift.