Please see the disclaimer , which applies only to transgenics made by DNA microinjection. ES cell injection can be performed for anyone, regardless of their institutional affiliation. Tom Fielder is the primary contact for all questions regarding the progress of individual services. Normally, you will be notified by email at each stage of the job - when injections have been scheduled, when pups are born, and when shipments are scheduled. Feel free to contact Tom at any time.
Email is the most reliable medium of communication.
Julie Underwood may also be able to answer questions about genotyping and shipping. The success of the project does not seem to be heavily dependent on which technique is used, but rather how carefully it is done. The final step should consist of filtration through a 0.45 or 0.2 micron filter. It is rare that a preparation will be concentrated enough to read accurately on a spectrophotometer. The final dilution will be made by the TMF prior to injection.