The purpose of the Regional Transit Connection Discount Card program is to provide eligible individuals with fare discounts as mandated by state and federal law. Click here for RTC Discount Card description and eligibility requirements . This service is provided with state, local and VTA funds. Paratransit service is provided with either taxis or accessible vans. Drivers may assist customers from the door of their pick-up location and into the paratransit vehicle, and from the paratransit vehicle to the door of their final destination.
Drivers provide assistance to customers to assure safe and user-friendly service.
Customers may use service animals and mobility devices to assist them. Please see our Paratransit Services for Eco Pass Participants page for more information. Go to Top Eligibility Service is provided to persons whose temporary or permanent disabilities prevent their independent use of bus or light rail facilities and vehicles. Paratransit service may also be used by eligible customers for connection with bus and light rail services. This applies to persons who are able to use bus and light rail services, but whose disabilities prevent independent travel to or from bus and light rail stops.