Cooks do not wear, hats, or hair nets, nor gloves. Kitchen is filthy, mice running all over, roaches everywhere, freezers are filthy, food is left uncovered in the walk in refrigerators. Ovens are not cleaned, grease for frying not changed. Trayline area where food is served to patients the aides are filthy, do not wash hands, do not wear gloves, or hairnets. They go to the bathroom and do not wash their hands, and no one tells them to.
Hot food gets to the patients cold, and cold food arrives at room temperature.
Trucks that take food to the patients are not washed, and most of the time carry roaches, and old food that has fallen from trays. Refrigerators are out of order and have been for almost a year, no one cares to repair them. The refrigerators that are used are never cleaned. Many aides refuse to wear uniforms, and work in their dirty street clothes. The department is managed by three ladies, and they don't seem to care.