If your dispute involves merchandise or services, try to resolve the situation with the clerk or the manager. If you are still unable to rectify the situation, try going to county court. Small claims courts resolve disputes involving claims for small debts and accounts. Court fees are small, and you often get your filing fee back if you win your case. In most cases, you will not need a lawyer to represent you in court, but you may retain court counsel if desired.
Judges often make allowances for consumers.
Rulings, however, follow strict court procedures. These cases fall within the claims division of the county court and procedures are simplified. Defendants are served with a copy of the complaint and summons. They have 20 days to respond. If the defendant responds within 20 days, the plaintiff will request a trial date before the judge.