Organization-wide programs to teach and monitor increased civility. Organizational stress reduction programs. Human resource hotlines. For individuals, referrals to the company's employee assistance program, or a counselor or therapist. Sometimes it's hard to tell.
Incivility can spiral toward violence in a flash, or so it seems.
Civility is serious business. It's up to each one of us to be aware of what's happening, for ourselves and others around us.