As a final definition, some have described their personal clicking experience as a thunderbolt, a surge. There's a wonderful seismic word, tsunami, meaning a gigantic ocean wave caused by an earthquake or volcano. When a trainer and a group of agents click, agents grasp and understand the concepts that have been delivered. But that isn't where the concept of clicking ends. To get agents clicking, it is usually best to end the training session with an inspirational story.
Inspiration has the unique ability to breed self-motivation.
Presenting a brief story after information has been delivered will give the agent the ability to mix hard facts just learned with individual emotions that together will heighten their performance. Trainees want life lessons as well as work lessons. Trainers will often collect stories describing the success of individuals who persisted and achieved lofty goals in spite of hardships, setbacks, lack of talent or physical attributes. Stories can be readily found in biographies of scientists, athletes, inventors, adventurers or campaigners for human rights. Relating to agents how others have overcome their challenges inspires them to look at their situation in a new light.