This 6-tape series covers such topics as listening skills, expressing feelings, speaking in clear messages, negotiating to resolve difficult conflicts, taking a time out when angry, and coping with an angry partner. This two-video series will show you how to present your ideas more clearly, accurately and persuasively in today's intensively interactive workplace. It will help you head off conflicts and resolve those that do occur. As you become a stronger communicator, your self-esteem will grow and others will respond to you more positively.
Ineffective communication can lead to distrust or misunderstanding.
These 6 tapes will help you learn to communicate more effectively with the people in your life by listening more attentively, facilitating self-disclosure by others and by yourself, confronting others and coping with conflict. This video will help couples improve their communication skills. It presents such typical communication problems as arguing, withdrawing, blaming, and shrugging, and shows techniques for better communicating between any two people. See description under Assertiveness . Two of America's communication experts provide practical techniques and strategies necessary to conduct a winning conversation in any business or social situation.