Internet services are available in most sites or are currently being developed. All sites have access to television, primarily terrestrial, with some designated for staff use only. All sites provide services to Adult Learners free of charge with the exception of Internet access. No library site participating in the survey pays copyright fees for providing services to users. Training Resources for training are, in the main, low or non-existent.
Few sites have a training officer.
Most sites, however, provide training to their staff in the use of information technology. Library customers are shown how to use the technologies that are available to them, although this is at a very basic, practical level. The Likely Future Situation Respondents at most library sites envisage developing their Internet services. Some sites are currently in a phased programme of upgrading and extending their existing computer facilities. A county reserve collection of literacy and numeracy learning tools which will be available to libraries, tutors and groups will be developed by one library authority.