Outside of the United States, Gage sells through exclusive national distributors. Gage personnel are frequent visitors to its distributors. Gage also holds frequent training sessions at Gage in Montreal in order to keep the distributors and representatives fully informed about Gage products. Customer Support Gage has a team of dedicated customer support specialists who answer the questions of current and prospective customers. These specialists, with the help of Gage's Automated Contact Tracking Facility, answer the initial inquiries of new customers and assure that questions are properly answered.
Gage also provides a toll free telephone and fax line to facilitate communications with customers.
Gage's prompt attention to customer needs has resulted in a high rate of customer satisfaction and this has helped Gage's reputation. OEMs work with Gage on a long term basis because they need a reliable, long term strategic supplier who will provide the required product and support. OEMs such as disk drive manufacturers, automobile companies, video disk manufacturers and television equipment manufacturers are actively incorporating Gage products in their facilities. We will work closely with them, customizing our product, if necessary. We will do our utmost to make sure that OEMs can complete their projects on-time.