In order to receive full credit, your purchase must be returned with shipping pre-paid. Any discrepancies could result in a delay, partial or full forfeiture of your credit. Any discrepancies could result in a delay or complete forfeiture of your credit. We inspect every item that is breakable before we pack it. Items that are damaged after you received it shall not be returned and can not be refunded or exchanged.
Items damaged by the shipping company are subject to an insurance claim.
If you receive a damaged carton you must inform the shipping company immediately. No return or exchange for Halloween Express merchandise. The German Marketplace is confident in the quality of our products. All items must be in original condition with all packing material. Remember to include your packing slip from the original order.