It helps very much if a student will put his or her complaint in writing and send it to the merchant, company, etc. Have a friend with good English skills review the letter or bring it by the Student Legal Advisor's office. It is often helpful to send a copy of your letter to consumer protection agencies, such as the Texas Attorney General, the Better Business Bureau or the Federal Trade Commission. We can provide these addresses as well. Insurance Claims International Students frequently have difficulty with insurance matters.
Liability insurance is required for everyone who drives an automobile in Texas.
Don't assume a friend's car is insured, ask to see documentation. If you have difficulty getting an insurance company to pay a claim, file a complaint with the State Board of Insurance. The Student Legal Advisor's Office can also provide you with the State Board of Insurance address. The State Board will investigate your claim. Student Health Insurance is another area in which you need to be careful.