Direct Access allows each person that communicates with the customer to log calls and list follow up actions for all to see. With one view of the customer, your organization will know what is going on with each customer all the time. Additionally, this central directory of customer information can be used by mail merge programs to send out advertising, promotions or thank you letters. Print Itineraries and Vouchers Customers like to see what they have booked. Direct Access prints out two levels of detail for customers - itineraries and vouchers.
Itineraries show all reservations made by a customer on one convenient form.
Vouchers are round specific and extremely detailed, providing information such as course address, rate, tee time, coupons and any special course terms or details. You can customize both itineraries and vouchers to meet your specific needs. Stay on Top of Course Changes and Updates Golf rates change with the seasons. Direct Access provides a convenient interface to quickly modify rates, modify course attributes and add offline courses. Special rates that you may have negotiated with the golf courses are easily plugged in along with seasonal variations.