The most important thing about having goals is having one. A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. I love deadlines. I like the whooshing sound they make as they fly by. P. Adams Love doesn't make the world go round.
Love just makes the ride worthwhile.
I'm slowly becoming a convert to the principle that you can't motivate people to do things, you can only de-motivate them. The primary job of the manager is not to empower but to remove obstacles. A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort. If at first you don't succeed, you're running about average. I have just returned from Boston.