My goal is to treat each and every runner in a manner that is better than any other race. I would like the average Boston Marathon runner to be treated as well as another race treats an elite athlete. To do this we spend thousands and thousands of dollars on the Athletes' Village and other parts of the race infrastructure. But to give the runner the best possible experience, we do not do that. That goes for all aspects of the race.
Every event is local in a sense, because it has to be held somewhere.
But the fact is that Boston is an international event that the best runners from all over the world want to run. My suggestion to anyone who has a concern is to write to us and we will address it. This is a delicate issue. We have had countless sessions on this very topic. We are fortunate that we were not up against it this year.