Quality of Service State Emergency Service Units are community based to provide timely local response. State Emergency Service Officers are available to provide emergency management advice at State, Division and Local Level. Wherever possible, all units which are accredited for general rescue are equipped with call-out systems. If you require emergency assistance relating to a flood or storm, you should call your local State Emergency Service Unit by dialling 132500. Individual unit numbers are shown under S in the alphabetical section of your local Telstra white pagers directory.
Divisions are groupings of units based on natural threat areas.
Generally they are based on major river systems. Control of each Division is exercised by a Division Controller, who is supported by a Division Executive Officer and an Administrative Officer who are full-time officers. There are also volunteers on the staff of each Division Headquarters who assist in running operations and conducting training. State Emergency Service units are entirely volunteer. They are based on local government areas.