Check pockets of clothing. Feel plastic-wrapped items to be sure nothing is concealed inside. Have a supervisor demonstrate this initially and observe frequently to be sure employees are following policy. In a larger retail operation, covert video surveillance might be considered to monitor operations at a particular cash register. We will go into more details on this in an upcoming column, but for now suffice it to say that a video camera can be hidden above a drop ceiling or in other locations where it will get a view of the activity at the register.
Management can monitor operations in real time, or they can be recorded for later review.
A more sophisticated system will tie into electronic cash registers and display the register's activity on a video screen side by side with that of a camera focused on the goods. A system like that makes it easy to see if everything is kosher. Tape recorded evidence can be used to justify whatever disciplinary actions you take, or can be used in prosecution. That's all for now. Consider what we've covered here and make sure you're not affected.