Long hours and the stress of dealing with hotel patrons result in high turnover. College graduates with degrees in hotel or restaurant management should have good job opportunities. A comfortable room, good food, and a helpful hotel staff can make being away from home an enjoyable experience for both vacationing families and business travelers. Hotel managers and assistant managers strive to ensure their guests will have a pleasant stay by providing many of the comforts of home, including cable television, fitness equipment, and voice mail. For business travelers, hotel managers make available meeting rooms and various equipment, including slide projectors and fax machines.
Hotel managers are responsible for the efficient and profitable operation of their establishments.
In a small hotel, motel, or inn with a limited staff, a single manager may direct all aspects of operations. However, large hotels may employ hundreds of workers, and the general manager may be aided by a number of assistant managers assigned to the various departments of the operation. Managers work with computer specialists to ensure that the hotel's computer system functions properly. Should the hotel's computer system fail, managers must ensure that guests' needs continue to be met. The general manager has overall responsibility for the operation of the hotel.