It describes a method for drawing Causal Loop diagrams. About the Story 3. Links, S's and O's Drew's Note on section 4 5. In 7 chapters this article describes a practice theory for Organizational Learning that can integrates learning and action to achieve superior results. Chapters 1 through 3 describe the theory.
Later chapters focus on examples of application.
Zones 1 and 2 in Detail 5. Zones 3 and 4 in Detail 6. Using the Matrix to Describe Typical Group Patterns 7. A description of Organizational Learning in 1000 words or less in terms that any employee could understand. Again, this is a model that was developed jointly with clients, as a way for us to explain to ourselves what we were doing.