They don't want to be told to work harder, regarding their children. They just don't want to hear it. They have more important things to do. Media want you to believe that everything comes easy, when it doesn't, so you'll buy more stuff. And, the government and media tell them exactly what they want to hear.
Kids are pretty resourceful people.
The woman only found out about it because other people saw her son on the evening news. It doesn't matter if you have two parents, one parent, whether you are with them all the time or not. Any child can go this way. No, instead, she turned him to the streets and the wolves. It just doesn't happen any other way.