Gone are the days when the traditionalists are at home, and everyone who is not a Boomer reports to a Boomer. In today s complex mix of generations Traditionalists also report to Boomers and Boomers report to Generation Xers. Trends toward later retirements mean that traditionalists are still happy working and Generation Xers are quickly moving into positions of power and influence where they are supervising members of older generations. Companies are beginning to recognize that the changing demographics of the workplace can affect morale and productivity. Companies like Pitney Bowes have incorporated an intergenerational component to leadership training.
Executives experience how different generations react and interact with each other.
Chairman and CEO Michael Critelli also focuses on opening the channels of communication by encouraging employees of all levels to email questions and comments to him. The company has also focused on creating a more fun working environment to address the needs of incoming generations. Pitney Bowes also strives to match people with their jobs and to ensure that they are continuously challenged. Lucent Technologies instituted a training center called IdeaVerse that focuses on creativity. Another company created what they call generational play grounds, from Cafe.