Balancing the short and long term. Insurance companies need to generate competitive returns to fund the investments in markets, businesses, technologies and people necessary to compete effectively in the emerging new world of financial services. Merger marathon to continue. Excess capacity will continue to drive consolidation in SA and world markets. The trick will be to get value out of the acquisitions.
Insurers are on the move into asset management and banking businesses.
The winners will be leaders that continue to recognise the need for change and inspire their organisations to welcome the challenge.