A Grievance Hearing Panel is the college's settlement process of last resort and the dispute must meet additional criteria for one to be assembled. The CRO also coordinates and administers the duties necessary to assure a smooth and timely continuance of the process. CRO Coordination and Administration Guidelines should be prepared by a designee of the President in consultation with the Agenda Committee. These guidelines should be reviewed and updated periodically by the President's designee in consultation with the Agenda Committee. Neither written agreements to settle by any of the disputants nor record of the facilitation is required.
Facilitation can go on as long as the disputing parties feel that it is beneficial.
There is no limit on how many facilitators are brought in or how often they are changed. Facilitation does not prohibit any participant from later carrying the dispute to other processes in this policy should the dispute fail to be settled. Facilitators, upon request, may obtain guidelines in the art of good facilitation from the CRO, but the CRO may not participate in the discussions unless specifically asked to do so by the disputants. The CRO should be notified of the outcome of this process. B. Mediation Mediation is a confidential structured process where trained mediators act as impartial third parties in formal, scheduled negotiation sessions to arrive at mutually acceptable settlement agreements which may be written down and signed by all parties.