You receive documentation on a floppy disk as well as a manual. Further documentation is available on MultiTech's website. The only things missing from this package are the telephony niceties. If you have Windows 98 and a USB port, you can greatly benefit from this modem. It won't take up a precious PCI or ISA slot and you get the benefits of a USB device.
Installation is painless.
The modem is fast. You're covered by a long warranty. If you meet the two requirements then this modem is worth your considerations. Try the Help section. Pester Heather via email .