Topics include effectively interacting with co-workers and the public, telephone answering protocols, message taking, processing simple financial and informational documents, discipline and working habits, work ethics, appearance, attitude, professional etiquette and performing functions typical in today s offices. Advance skills and abilities needed in today s office. Topics include preparing minutes, setting agendas, scheduling meetings, travel and hotel arrangements, office management. Familiarity with Internet search engines and use of email systems. Basic keyboarding skills.
Emphasis is on the touch system, correct techniques, and development of speed and accuracy.
Word processing package such as English MS Word will be covered in detail covering formatting, production of letters, manuscripts, business forms, tabulation, legal documents, specialized software functions. Basic keyboarding skills. Emphasis is on the touch system, correct techniques, and development of speed and accuracy. Word processing package such as Arabic MS Word will be covered in detail covering formatting, production of letters, manuscripts, business forms, tabulation, legal documents, specialized software functions, and newsletters. Students will study fundamentals of indexing and filing, combining theory and practice by using a filing practice set.