Federal regulations require borrowers to attend an exit interview.
These are held in mass prior to graduation time or can be conducted individually in the Student Loans and Collections Office. Filing a mail forwarding order with the Post Office does not fulfill your obligation under this clause. You must submit properly and fully completed, certified forms for requesting deferment, postponement, or cancellation, on a timely basis. You must contact The Office of Student Loans and Collections before the due date of any payment that you are unable to make. This enables the office to assist you in determining possible payment alternatives, if necessary.