Your eyes tell you that two people aren't touching if they're in different rooms or cities. On the physical level, that's true. The same is true with knowledge. The intuition recognizes that there is no wall or distance between you and any knowledge important to you. Another way of understanding this is by looking in a pool of water at night.
Every person has a pool of intuition within.
When you learn to calm its surface, you can see the reflection of anything, no matter how far, simply by looking within. As long as I have your name, your voice, your choice of words in a letter or e-mail to focus on, I can see you. You are then as close as if you were in the same room. A good reading requires that we both participate. The more aware you are of the issues and questions that you have, the more effective the reading.