The textbook is also a reference book which they should keep. And they should make use of technology. For example, use spellcheckers to catch mistakes. I showed the fax form I have created for a fictious company. I said the details of the assignment would be posted on the WWW page for this class by Wednesday.
Faxes have the forms of internal memorandums.
That is, they generally have From, To, Subject, and Date lines. Like in-house documents, they assume a level of familiarity. The role of signature in e-mail. It is the most personal touch in a letter. I showed my WSU signature file and my Dokkyo one.