A visitor to company headquarters might assume the last good thing done by anyone occurred eight months ago. So it was that when we opened the subject with Humphries, she had the June 3 Tony Awards ceremony fondly in mind. Sometimes but not always. What a terrible attitude. Over and over in the workplace, we hear that lack of appreciation is a big problem.
Employees say they get no strokes.
Managers say they try to tell their workers they're doing well, but the workers won't hear it. And when we cleared out a storage area here recently, we found a whole stack of plaques we'd been given. Various awards, cheap frames. The kind of thing you get when they think they have to give something to everybody. The problem is that while it's good to want to recognize people, doing it with something that has no real practical value isn't really a good solution.