This module addresses the functions of leadership and management, their definitions, and how they differ, yet complement each other.
Emphasis is on the present and future issues of concern to first-level leaders.
Management and leadership styles in directing, delegating, motivating, and empowering others are reviewed with a focus on the diversity of the work force. The importance of ethical standards in the business community will be presented and discussed. Participants will determine their own particular style of leadership and apply that to specific case situations. Overall Objective To further develop within the participants the behaviors necessary for effective leadership, an understanding of the management system, and the ability to enhance and apply one s own personal leadership style by using the skills and knowledge presented throughout the module. Upon completion, participants will have an understanding of the importance of communication in today s world.