Central also contains a knowledge management component featuring employee profiles, threaded discussion groups and a variety of libraries. MediaOne plans to save even more as the number of workgroups using the library is expected to triple by the end of the year. Anytime, anywhere, employees can access development tools, view a course catalog, see schedules and training histories, or participate in Web-based training. Including partner offerings, more than 600 courses are available on the NCRU Online Campus. And because products are being brought to market earlier, revenues and earnings have increased.
Employees can also partake in company forums and threaded discussions on hot topics.
Users can request equipment service, register for training and contact the help desk through the site. No longer does this organization have to rely on hard copies and e-mail to share information internally. A-Net went live in September 1999, and provides users with access to such features as calendars, weekly activity reports, administrative documents and computer support.