If purchased, the non warranty exchange unit carries a 90 day limited warranty. When you purchase a non warranty exchange unit you will be issued an RMA number to return the defective unit. If the defective unit is not returned within 60 days then the customer will be invoiced for the full retail value of the exchange equipment. It is very important that the customer also return the old power supply with the defective unit because often the problem is with the power supply not the unit. If the customer plugs a new unit into the old power supply they may damage the new unit.
Equipment is rented on a monthly basis with no partial month rentals.
DCB must receive rental equipment in house by the end of the monthly rental period or the next months rental charge will be due. An RMA number must accompany returned rental equipment. You will be issued this number when you order the rental equipment. Rental equipment must be returned complete with manual, cables, power supply and carton. All shipping charges are the responsibility of the customer.