It did not matter if he was at home, on vacation, at another client, or in the office, his return phone calls, courtesy, professionalism and problem solving were always top notch . Charles also has an ability to verbalize issues and solutions with all levels of individuals, whether technical or non-technical. He was able to communicate in a manner that made us feel comfortable that he knew what the problem was and how to solve it. However, one of the most amazing attributes of Charles Martin is his ability to document his work. Being a CPA, I am very accustomed to documentation and detail.
Documentation is very important in accounting and in software consulting.
His detailed documentation proved to be a life raft on several occasions. It requires a high level of professionalism and understanding of the big picture to take the time and effort to document as did Charles. Finally, we not only considered Charles as our trusted advisor but as our friend. Charles, all of us at TTI would like to tell you that your efforts and contributions to TTI, Inc. are appreciated and applauded. All rights reserved.