If no time is promised, the company must ship your order within 30 days after receiving your request. The company must ask for an extension when it goes beyond those 30 days, thus giving you the option to cancel your order. Print a copy of your order and confirmation number and keep it for your records. Include the company s physical address, web address, and phone number in case you need to contact them again. If you think you may have a problem regarding an online purchase, make an appointment with the ASU Student Legal Assistance office.
Many companies use telemarketing as a tool to provide goods and services.
Some companies, however, use deceptive practices and misrepresent their products to promote sales. Both federal law and Arizona law govern some aspects of the telemarketing industry and protect you from telemarketing abuse. Telemarketers may not call-block their numbers. Arizona law limits automated random dialing. A telemarketer may not intentionally dial a cell phone or pager.