Click here to go to a separate web page for more information. All users with affected boards should either fix the boards in the field, or return the boards to Pangolin so they can be fixed.
Full details are below.
The photo below shows two chips on the QM2000 board, in locations U341 and U351. The problem was caused by a supplier who changed a part's specifications without notifying Pangolin. The chips can no longer handle the voltage normally supplied by the QM2000. Over time, the chips may fail. The color problem may subside temporarily if there is some activity within LD or Showtime, such as moving a slider or playing a show.