Performance-based leaders develop this desire in people by removing obstacles that prevent employees from having these lines of sight. In most cases, the four biggest ownership obstacles are mindset , skill , system and structure obstacles . Leaders use their heads. Keep the two separate, lest anything interfere with productivity. Leaders are supposed to set the objectives and make the plans.
Leaders are accountable for the organization's performance.
They are supposed to solve the big problems, field key customer complaints, channel and control information, make the decisions. The leader is the center of the organization. People bring this type of leader their problems. And the leader obliges. So employees keep bringing their problems.