Each new purchase of a Campus, Department, or Lab license includes one year of Software Maintenance. During this period, you will automatically receive all software updates as they become available. Annual renewal of Maintenance for each of these types of licenses ensures that you will continue to receive automatic shipments of the latest software updates. Each new purchase of individual licenses includes 60 days of Software Maintenance. Annual Maintenance can be purchased either at the time of the original order or near the end of the 60-day warranty period, thus ensuring the continuation of all software updates throughout the service period.
Documentation is provided in an online format.
Full, hardcopy documentation is available for a reasonable fee. There is no charge to transfer a license to another machine or platform. However, licenses to be transferred must be under a current Maintenance contract. All software updates will automatically be shipped. For your convenience, software updates also can be downloaded from Research Systems' Web site.