Technologies is pleased to offer the Spare in the Air extended support program for the Web Technologies range of server appliances. The Spare in the Air is a simple, effective program which provides expedited hardware replacement in the event that you experience a hardware failure during the term of the contract. Benefits Replacement unit is sent within 24 hours of customer request.
Downtime is kept to a minimum.
If the problem is due to hardware failure, the program will be initiated, and within 24 hours, a replacement unit will be sent. Technologies will send an Advance Replacement and the customer can return the original unit to us within 30 days or the customer credit card will be charged. The customer keeps the Advance replacement. Web Technologies does not offer software repair or data restoration services, so always backup your data. Each Spare in the Air contract is tied to a specific serial number of a Cobalt product.