I am based at our world headquarters in Miamisburg, OH where I assist customers over the phone with questions they have regarding their accounts. Lexis-Nexis customers are professionals in the legal, business, government, and academic markets. They expect high quality service for all of their research needs. I was trained for two months before taking calls and continue to learn the details of our products, how our print system works, and how to provide top quality service to internal and external customers. Customer Service is a team based organization.
Diversity plays a part in everyday business.
We have 8,000 employees worldwide and service customers in more than 60 countries. If anyone has any questions or is interested in any employment opportunities feel free to email me at Allison. I give presentations to partners regarding work status and productivity and evaluate my peers based on professional guidelines learned in 475. It pretty much goes without saying that I am always working in teams and rely on its members to accomplish goals and objectives. Teams also force me to accept greater and more challenging roles than I would have ever imagined.