Ask to see the permit. This permit is your guarantee that the work will be inspected and that the professional is responsible for the work performed. Filing a Complaint While the majority of licensees conduct themselves as true professionals, the Division of Professional Licensure will take action against those who fail to maintain acceptable standards of competence and integrity. In many cases, complaints are made by dissatisfied consumers - but, dissatisfaction alone is not proof of incompetence or sufficient grounds for disciplinary action. Cases are evaluated on the basis of evidence.
Evidence includes the contract, the electrical permit and cancelled checks.
The more written evidence presented, the stronger the complaint. If you have a serious complaint against a licensed electrician or systems technician or contractor, call or write the Division's Office of Investigations and ask for a complaint form.