It is important that your employees perceive you as their leader, not as a boss. Every individual needs positive reinforcement on a continuing basis. You must be approachable so that employees feel they can talk to you about problems or make suggestions. These include communications, conflict management, hiring and firing, your expectations versus worker performance, etc. Or, b. You are only managing yourself - and possibly your spouse and children.
Good communications are critical to good working relationships.
It influences the hiring process. It pervades the training, motivation and performance of your workers. It influences whether workers require discipline and whether they continue to work for you. Good communication involves five basic elements. The sender - the person sending the message.