That information goes in the summary. Perhaps it's important that a good operations manager understand the particular industry for which the position in question is held. Perhaps they should have good communication and interpersonal skills, so that they can develop a cohesive team structure between various departments. I don't mean writing fiction, but writing their history as if it were a conversation, a tale of sorts. Their resume begins reading like a dialogue.
Every job is held in order to problem solve, from the receptionist to the company president.
Manage office operations and procedures for leading advertising firm. Schedule and coordinate client meetings and corporate appointments for Senior Advertising Director and Marketing Manager, assuring workable and productive daily schedules and activities are maintained. Manage multiple-line telephone system, providing fast and efficient service to inquiries of both established and potential clients. Position requires a detailed understanding of industry and client needs. Coordinate and maintain database and paperwork management, assuring records and schedules are accurate and consistently maintained.