Providing a Strategic Impact Information systems that have a strategic impact on a business help create a competitive advantage for the business. Main Approaches for Gaining a Competitive Advantage n Cost leadership having lower production and operating costs that the competitors. Differentiation providing products or services that are unique so the customer wants to purchase from the business. Focus focusing on a niche to provide products or services designed for a specific segment of the market. Innovation means developing new ways of operating or managing a business.
Growth means expanding the products or services provided by the business.
Business Alliances means forming groups of businesses that work together. An Electronic Commerce System is an information system that provides e-commerce capabilities for an organization. Providing a reduction in the cost of transactions. Providing unique, customized products for its customers. Providing customer access 24 hours every day.