IDC's survey indicates the primary reason companies are purchasing thin clients is because of their reliability. The second most important factor in their decision is ease of use, followed by performance.
End users expect thin clients to be reliable, easy to use, and good performers.
A strong message from our data is that vendors of thin clients need to pay attention to reliability. IDC's survey indicates the reasons companies purchase thin clients vary by company size. IDC asked respondents what brand came to mind when they heard the term thin clients. Citrix was the number-one response. It also shows the money and years of development and marketing Citrix has devoted to thin clients have paid off.