Case studies supplement theoretical discussions. 595.460 Introduction to Project Management or 595.461 Technical Group Management, completed or taken concurrently. Fortier, Williamson 595.760 Total Quality Management Quality management is developed as an integrated system of management for organizational improvement. Case studies of technical organizations and government agency experiences describe adapting quality management in diverse organizations to improve the performance of products and services in satisfying customer needs. Students draw upon theory and practice, recent journal articles, multimedia presentations, and their own work experiences in tailoring applications of the material to their work place.
Guest speakers discuss real-world examples of the various aspects of quality management.
Students participate in highly interactive classroom discussions based upon these materials and assignments. This course requires a final applied research paper. 595.460 Introduction to Project Management, 595.461 Technical Group Management, or permission of the student s adviser and the instructor. This course covers the rationale, policies, and procedures governing the acquisition management of large systems. Particular attention is paid to the respective roles and interactions of the customer project manager and the supplier project manager.