QueVision alerts you when those limits are exceeded, such as when you have too many calls in queue or a service call is running too long. With a reader board, your agents instantly see call center statistics, needs, and successes. You have direct contact with your agents without interrupting their work. Virtually all interaction with QueVision can be done with a mouse. Windows graphical interface is easy to learn and easy to use.
Installation is quick and simple.
Using QueVision with your Vision ACD increases personnel efficiency, improves service, and brings a more human touch to your call center. Contract your Teltronics representative today to arrange for a demonstration. You can monitor information on each screen by quarter hour, hour, shift, or day. Inc. All rights reserved.