Restaurants aren't going to get better unless the dining public lets the industry know that they're not going to get away with indifferent service and poorly prepared food. You're spending good money to eat out. You deserve value for your dollar. And you deserve to be treated with respect. Hey, you never know what goes on in a kitchen.
Food safety is of utmost importance to the restaurant industry.
But we've all heard of the things that happen in the kitchen, so I understand your concern. In fact, there's a new book out written by a chef in New York who details all the odd, crazy and disgusting things that happen in restaurants and in restaurant kitchens. Or turn your stomach, or both. Especially in Hartford and on the shoreline. Costa del Sol in Hartford, which I mentioned previously, has a charming outdoor area.