The second reason for the training is that people asked for it. It was clearly a win-win strategy. This workshop was designed to strengthen supervisors' skills in giving their staff information about job performance. The workshop helped supervisors understand the importance of feedback - positive feedback about good performance as well as constructive feedback about how individuals can improve their performance. Since all effective communication is a two-way process, the training also helped supervisors consider the importance of listening.
Good communication is good business, and communication skills can be learned.
I have learned that people have questions about Eyeball to Eyeball. In response to staff interest, I have invited the trainers, Kathy and Ray Bollerud, to conduct an information session for interested staff early next semester that will focus on business communication. This will be an opportunity for staff to learn about the Eyeball to Eyeball workshop, along with techniques for improving their own communication skills. Also neotropical migratory bird art and Sagendorph portraits by Meryman. KSC Surplus Store open.