If a request is written, your denial may be written. If the request is oral, the denial may be oral. However, after receiving an oral denial, the requester has five business days to ask for a written statement of reasons for the denial. You must provide the person with facilities comparable to those used by the employees of your institution. You may also impose fees for reproduction, transcription, photographing, mailing and shipping, as long as those fees do not exceed the actual, necessary and direct cost for those activities.
Electronic records are public records.
A. Contact Campus Legal Counsel or the Office of General Counsel.