The Customer means any person, firm or company ordering or purchasing Product or Service from the Company. Staff means Directors of the Company, employees of the Company and any hired or contract personnel whilst in the execution of Company business. Service means the provision of a facility, or the execution of a task by Staff. Software means one or more programs, capable of operating on a computer, processor, or controller. Hardware means physical, electrical and mechanical items.
Infrastructure means the physical or virtual connection of devices or electrical signals.
Accessory means any item designed to work with or be used in conjunction with Hardware, Software, Firmware, Service and Infrastructure. Product means any Software, Hardware, Firmware, Accessory and Infrastructure provided by the Company. Invitation to Treat means the process of disseminating Product and Service information to an existing or prospective Customer. Offer means the Customer process of agreeing to order or purchase Product or Service from the Company. Acceptance means the Company process of agreeing to supply Product and Service to a Customer.