Users must be educated on report content and interpreting information. As more information is made accessible the need to educate users increases. The University of Pittsburgh captures the questions posed by users and basis the content of their training on those questions. Everybody agrees on the need for training, however training large numbers of users with diverse needs is a major undertaking. Data quality improves through its use and understanding.
Integration requires a clear understanding of the business and the data required for it s operation.
One of the components of an information architecture is a map of the activities that support the business, the subject areas involved in the activity, and the attributes of each subject area. Relationships are noted between subject areas. This information which changes little over time becomes the basis for integration. Data are the components of information. Information is data assembled to form a meaningful message for the user.