The Intuitive Manager. Little, Brown and Company, 1986. Intuition can be an important tool for program and business managers. Formal methods of determining needs aren't discredited, but Rowan argues that it's a misconception that good analysis and good outcomes are synonymous. The former means the problem has been diagnosed correctly, but this analysis doesn't automatically produce good results.
Intuition needs to be understood, nurtured, and trusted to be a positive tool.
Several of the recommended procedures may be of use to Extension educators in problem solving. Concentrate on what's unique about the situation. Redefine the problem frequently. Be aware of gaps in your knowledge of the situation. Make connections between diverse factors and consider many alternatives simultaneously.