We will accept hire bookings up to six months in advance. The more notice you give us, the more likely it is we will have what you want as we are adding to our stock all the time. You may, as many clients do, pay the full hire fee in advance.
Freight is the responsibility of the client.
We will deliver in the Sydney metro area for an extra charge. If a costume is unavailable on the day you require it, you can join our standby list. You will be notified when the costume you have requested becomes available by cancellation, refusal ,or non collection and you are next in the queue. You will also be notified and have first refusal if we build additional costumes to meet demand, the normal course of action if time and resources are available. Sometimes a costume becomes available only at the last minute by cancellation or non collection.