The high standards set for the Cabinet on behalf of Kentucky's taxpayers will guide strategies and assist in establishing goals and objectives. Commitment to Employees and the Services they Provide. The Cabinet recognizes that its employees are its greatest asset and they should be encouraged and empowered to use their creativity and resourcefulness in fulfilling the Cabinet's mission. Only through teamwork, training and education can staff ensure adequate response and efficient delivery of service. Commitment to Flexibility and Effectiveness in Serving Taxpayers.
Flexibility is essential to accommodate today's rapidly changing world.
Taxpayers expect greater efficiency and responsiveness from government. Budgetary and efficiency needs as well as expectations from executive, legislative and judicial branches of government demand quicker and more accurate research and data as it impacts the tax structure. In addition, the need to effectively interact with federal, state and local government officials is becoming increasingly important. Commitment to Assisting the Taxpayer. The Cabinet will improve its efforts to educate and inform taxpayers of their responsibilities to timely file and pay obligations.