Technical Support Advent s technical support representatives go through a rigorous 10 week training and certification process in order to ensure that client s receive the best possible solutions and most knowledgeable assistance when they call in for phone support. The department is structured to facilitate the quick processing of support requests to better expedite the delivery of answers and solutions to clients. No matter what your project requirements, Advent s Professional Services team works together to provide the specific services you need to get the most from your system.
Many clients take advantage of our services on a recurring basis.
We can train new staff, install and implement the latest Advent product releases, or help automate your workflow. Like Advent s products, these services are scalable, which simply means they adapt to fit the specific needs of a firm no matter how large or small.