If it's something inappropriate and unsolicited, request of the message's source that they delete your child's email address from their database. If this becomes an ongoing problem, complain to your Internet service provider. Chat users have the ability to Ignore specific chatters, which helps to prevent any one chatter from becoming an ongoing problem for your child. Additionally, you can control the language your child sees with the Language Filter. Also explore the options provided by moderated chats.
Inappropriate messages are uncommon in moderated chats.
If there are any problems, an email to the moderator usually takes care of the offender immediately. Additionally, whether moderated or not most chat rooms have an email address you can use to complain about someone offensive, and many allow you to block incoming messages from a specific user. All Rights Reserved.