Routes charts to various other departments, as required, within the designated time frames, and labels charts for routing. Maintains various chart tracking systems, documenting charts entering and leaving the department, as necessary. Handles, and refers as appropriate, telephone calls and walk-in requesters, e.g. visitors, patients, physicians requesting medical record information, correspondence information, birth certificate information and microfilms. Retrieves data and prints reports from the computer system regarding patient numbers, hospital visit history, census reports and other requested information. The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.
Incumbents perform other related duties assigned.
Specific duties and responsibilities may vary based upon departmental needs. Six months general clerical experience performing CRT data entry and filing, preferably in a medical records or health care related function. Ability to learn medical terminology. Ability to operate routine office equipment such as photocopy and FAX machines, personal computer and peripherals, and paper sorter. Oral and written communication skills are necessary to work with hospital staff both internally and externally in a courteous and effective manner when responding to requests.