A tool to check TSR status, receive product news, and register for training. If your technical contacts have no user ID and password, they should request them from Customer Support during regular business hours. If your site does not have a support or maintenance contract, you can register for a contract that best suits your needs by contacting Customer Support. See How to Reach Us. The WindSurf website is continually evolving.
Information is updated daily, and new features are added regularly.
We encourage you to visit the site frequently to see what s new. Typically, a call center resentative handles your inquiry first. When your question requires engineering attention, the call center representative assigns it to one of our support engineers. Part of what makes Wind River Customer Support effective is our distributed organization, with support personnel based either in the field or at regional centers, closer to our customers and ready to handle your inquiries. The support engineer assigned to help you becomes your principal point of contact in our organization.