At least half sat down. Here's another thought on the myth of the cyber-shopping revolution. Those products which can be sold successfully by computer will tend to be products which men buy. Because the majority of computer users are male. As long as computer use continues to be dominated by males, cyberspace will not soon be a hot bed of retail activity.
Few men choose to shop, or enjoy shopping.
Most retailers assume good customer service is having a friendly, knowledgeable staff available to answer questions and greet people. But every customer is different and requires a certain type of service. Pat's mother, for example, likes a store with a good reputation, enjoys the relationship type of selling, and prefers sales people who really know their product, and will take time with her. Pat, on the other hand, demands an environment that is sensitive to her time constraints. Like many working mothers, she wants to get in and out of a store as quickly as possible, and needs to be able to shop late evenings and weekends.