Variations in line quality are typically the culprit for low connection rates. Line quality differs from region to region and it may be a problem with the lines or modem at the other end of a particular call. Try making the connection from their location. If you encounter the same low connection rates, the problem may be resulting from impairments along the lines running to the local telephone company or within your home or office. Your telephone company or a private consultant may be able to help.
Dropped connections can occur when there is a sharp decrease in line quality during a call.
Modems will switch to rates as low as 4800 bps to compensate for these changes. Your user name for connection purposes always ends in ppp, don't use your e-mail name here. 1994 - 2000 Global Telecom Inc. Microsoft, MS, Windows, and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation. All other trademarks are the sole property of their respective owners.