Approximately half of the dial-up customers are home users. Speeds are still slow for international access as the connections go via South Africa. Com is a recent private initiative to provide information to members of various private sector organisations, and has an electronic database of companies to assist in creating business networks. Most Namibian sites are too slow with heavy emphasis on graphics. There is also very little updating done to these sites.
Further training is made available by colleges, but no uniform system of accreditation is in place.
Under this regime, two international call centres have been established. The Investment Centre within the Ministry of Trade and Industry does not presently have the capacity to specifically promote e-commerce investments. The government has the technology to become an e-user as most government ministries are connected to an intranet, but this will require changes in the procurement and tendering process. Namibia has to aim to become an international provider of goods and services by utilising the internet. An example is the creation of a national database of transport providers and the goods they are carrying available in real time.