Staff of the office must work to understand their customers requirements and current and anticipated administrative needs. Preparations must be made to meet future needs as well. Staff must demonstrate professionalism and integrity and strive for continuous improvement. Statement of Department Philosophy Quality is the first priority for the Office of the Registrar. Quality means showing a helpful, friendly attitude, getting our work done in a timely way, and doing it correctly.
Efficiency is integral to quality.
The Office of the Registrar puts a premium on service and we will continually strive to improve our services. Our staff will be pleasant to our student, faculty, staff, and alumni customers in person, on the telephone, and in correspondence. Every effort will be made to include cordiality with efficient, quality service. We wish to be known as an office which can get things done, as an office with a positive attitude. We believe timeliness is important and customer time is valuable.