Workload is not an emergency . Failure to allow workers on PCO to go home before eight hours if the work cleans up. If an accident occurs under those conditions involving an employee who did not refuse to work, that employee will be held responsible. The refusal of duties provision of our Contract will be used against the worker for discipline. It is our responsibility to refuse to work if we believe that the safety of the public, our co-workers, the Company or ourselves could be compromised.
Every worker is under considerable pressure to cut corners when the workload is so heavy.
Most disciplinary actions happen because workers are forced to take short cuts, forget to follow their routine or forget to enter information into their computers. Route studies have become routine in the field. All workers should keep daily journals noting arrival and departure times, customer contacts, and any variations from the normal routine. It's easier to remember specifics if you have documentation to refer to when asked to remember at a later date. It's important to pace yourself while working excessive overtime.