One major area is customer service and support, whereby on-line product customization or reduced personnel time can be substantially beneficial. Organizations are also finding that the use of collaboration tools via the Net can spur enhanced development and production. Some examples include merely generating one or two more products per year, resulting in millions of dollars in new revenue. Stop thinking of the Internet as an expense and start looking at how it can enhance the business. Lack of security.
Few organizations have a well-articulated network security plan or the ability to implement one.
Imagine leaving your shop floor or building unlocked. Now imagine that every nefarious person in the world is a few keystrokes away from your corporate jewels. Organizations must understand their risks and address them properly. Using the Inter-net without a clear plan is like buying a warehouse full of equipment without knowing what it will do for the enterprise. Someone must be responsible for coordinating strategies and tactics regarding the Internet.