However if you have received the e-Holster as a gift or received it in some other way you will have to identify the original purchaser and after checking our records and that purchaser and the original purchase date are verified we will repair or replace the item free of charge. For the leather units, merely wiping with a clean, dry cloth should handle most maintenance. If needed, acquire a good quality saddle soap and follow the package directions for its use. Never force the drying of the pouches or harness by exposing to heat, etc. Let them dry naturally, perhaps with a fan blowing across them.
Heat can cause leather to shrink, crack, etc., just as with a fine pair of shoes or boots.
If the harness requires any maintenance, the same treatment should handle it. Anything is possible. And it is conceivably possible that a police or security person working under extreme conditions might think that your e-Holster system was for carrying a weapon. For that reason, common sense might dictate that you not wear the system in areas where high security might be a concern. It is when the e-Holster system is worn under a covering garment and an item of personal electronic equipment reached for suddenly or quickly that such a mistake might conceivably be made.