Once you've received your password, you can change it yourself at any time. We suggest that you keep your customer number and password in a safe place for future ordering. You can track any order placed with us, regardless of whether you placed the order online, by phone, by fax, or by mail. Generally delivery is from 8-14 days, but may extend beyond this if items are on backorder or is not a drop ship item such as Bleachers, Scoreboards, etc. Usually accounts are credited within 21 days but during extreme times this may be extended.
Invoices are available once an item is shipped.
For prepay customers that don't receive an invoice, an order confirmation is available. This is dependent on the size of the order, availability of product, and number of vendors involved. On inventory items a projected ship date is available. On vendor items, we must call the vendor and request a potential ship date. Catalogs are available upon request.