This course develops basic skills in business usage of punctuation, spelling, capitalization, number and abbreviation styles, word division, grammar, and proofreading as they relate to the preparation of business letters, memorandums, etc. This course will be offered in daytime during the spring semester and on rotating basis in evening schedule. OT 113 or departmental approval. This course is designed to familiarize students with the capabilities of a Medical Practice Management software program. Students will use a computer program to maintain patient files, store treatment information, match CRT and diagnosis codes with treatment procedure and charges, create insurance claim forms, follow the claims until they are reimbursed, and perform related tasks.
Emphasis is placed on administrative practices and procedures used in a business office.
Topics include personal development, interpersonal relations, customer service, telephone techniques, filing, and business etiquette. This course reviews basic mathematical operations and presents typical business applications while offering instruction and practice in the proper use of electronic calculating equipment. OT 133 or departmental approval. Provides training in the transcribing of mailable documents from recordings using a microcomputer. Emphasizes proofreading skills and other aspects of producing accurate letters and transcripts.