The Centre's commitment to high-quality patient care, education and research is reflected in its very architecture. The chemotherapy day-care suite, for example, features an open fireplace and natural light that contribute to a homey, caring atmosphere. The systemic therapy program comprises staff at the cancer centre and at four community clinics in Brantford, Cambridge, St. Catharines, and Burlington. A major focus of the systemic therapy research effort is around investigational new drugs. Systemic treatment professionals are key members of the Centre's dedicated treatment team.
Management has an open-door policy and encourages participation in all aspects of decision making.
The Centre's strong emphasis on patient education also extends to its staff, who benefit from continuing education and professional development opportunities such as academic courses, weekly oncology rounds, lectures and staff meetings. It lies in the heart of North America's most prosperous industrial centre. The region is a cosmopolitan and multicultural community offering its residents exceptional artistic, cultural and educational opportunities including McMaster University and Medical Research Centre. In addition to its many contemporary attractions, the area is also rich in heritage. Historical points of interst include Dundurn Castle, with its priceless collection of 18th and 19th century antiques.