Here is an easy formula to follow. Partnerships Get your people together and work out their goals of working together and help them agree on key strategies to achieve these goals. A great way to achieve this is to help your people understand they are customers and suppliers of one another and there are key things that must be given and received in order for people to be satisfied and ultimately, loyal. My adage is what gets measured and rewarded gets done well. Customer satisfaction leads to loyalty.
Loyalty is the ultimate measure of performance.
Recognise and reward individuals when they give a star performance and do the same for teams when they excel. Measure and reward loyalty and you will receive loyalty. Our normal performance must be above every else's average if we are to be the best. Put systems in place to encourage and support individuals and teams to keep beating their personal and collective best. Individuals Recording the names of team members on plaques, cards, memos or whatever has greater value than just acknowledging individuals.