Focus is developing interpersonal skills needed by effective employees and managers in well-run organizations. Course content includes motivation, communication, teamwork, conflict management, decision-making, and leadership.
Experiential methodology involves simulations, cases, and role plays.
Examines theories and common practices in staffing the organization, training and developing employees, and compensating employees. Both union and management perspectives are covered as well as the role of government regulation in the workplace. International and computer applications of human resource management are discussed. 3 cr. hrs. This course surveys the field of marketing research, which is defined as all activities that provide information to guide marketing decisions.