They lose revenue. They lose customer satisfaction. New Business Opportunities in Mobile Data and Hosting Building on scalability, reliability and cost savings, Windows 2000 enables service providers to take full advantage of new areas of opportunity such as mobile data services and delivering software and other applications via the Internet. Active Directory makes it easier for service providers to support multiple clients or clients whose users rely on more than their home PC to communicate and navigate the Web, Koll said. It does so by centralizing the management of network users, allowing service providers to structure their networks and users into groups that are easier to manage.
Ease of use is where a service provider's business becomes visible to customers.
Interland plans to take advantage of these advances when it expands its business into application hosting. Malally says that a Windows 2000-based solution is the first offering the company intends to roll out. A lot of the applications customers look for are very rich. Windows offers these applications and allows us to handle them. In addition to its focus on developing and delivering great software, Microsoft has a strong focus on partnerships and initiatives for the service provider industry.