Daily contact is maintained with our agency network and entire fleet by a nationwide telecommunication network. Our Coast to Coast customer service representative has direct access concerning the status report of your shipment and will keep you updated until delivery Due to the advantageous size of Coast to Coast, each and every customer is treated as an individual, not just some other registration number as most larger firms will refer to you. This is yet another part of our TQC program which makes communication avai lable to you as easy as a phone call.
Drivers check in regularly with their dispatchers, who record the contact on a computer network.