Filing a Claim Information for Filing a Claim 1. A claim is a demand in writing for a specific or determinable amount of money which contains sufficient information to identify the shipment received by the carrier within time limits specified in the Bill of Lading contract.
Limitations differ on shipments originating in Canada.
Be sure to clearly indicate on the claim form the name and complete address of the claimant. BILL Include the original paid freight bill or a signed statement verifying freight charges have been paid in full of the shipment against which the claim is filed. For a claim to be concluded, all freight charges must be paid. The original must disclose all discounts and allowances, if any. A clear photocopy of the complete original invoice is acceptable.