A vicious cycle infects most businesses. Everyone's team is busy on projects, calls, tasks, and seems to be getting further behind. Ask anyone from the group how they are doing and the response is the same - we need more people or we need to give away some of this work. You sit back and watch them and for the most part they are truly busy. You know the boss will laugh you out of the office if you ask for more people.
Help is near.
Come find out how to see the work and the team from a different perspective. Hear how with a little work you can typically find a way to do more with less and have the team enjoy the work more. Learn how to be productive and not so busy. The ability to integrate an organization's knowledge base and CRM initiative will allow for a richer and relevant communication to customers to strengthen and enhance business relationships. Key issues discussed will be how a portal can be created to be delivered and available across any platform, how to personalize the content and applications to match the needs of the user to make effective real-time decisions based on customer need, how to integrate company information on a singular platform accessible by employees, clients, suppliers and business partners where access is determined based on security levels, and receive a better understanding of the endless applications of Intranets and Extranets.