Just when it seemed that all was lost, your boss dropped by to thank you for doing a terrific job on an assignment that you are rather proud of. Suddenly, your troubles were replaced with the personal satisfaction of being recognized for a job well done.
Little things mean a lot for people who are working hard for their companies.
A television set from the company, for example, will sit in front of the family for years. He send baskets of food to new employees and managers get a week a year with their families at the company condo in Florida. The company has also installed mini-refrigerators for some offices. Each month, employees can order bottled water, juices, and soda for themselves. During the busiest times of the year, executives at the Cigna Group, an insurance company headquartered in Hartford, Conn., personally push coffee carts around the office, service drinks and refreshments to their front-line partners.