That means we shop carefully and buy from a mix of sources to ensure reliable, low-cost natural gas. Our 28,000-mile distribution system is connected to five interstate pipelines, each originating in the major gas producing areas in North America. Access to multiple pipelines gives us the flexibility to provide our customers with reliable, competitively priced natural gas supplies. Large underground storage aquifers that lie beneath northern Illinois' farmland also contribute to our price advantage. Effective gas purchasing strategies and cost controls at every level of operation enable us to offer customers low rates and reliable gas supplies.
Low rates give natural gas a competitive edge over alternative fuels.
Our Customer Service representatives are available 24 hours a day, every day, to answer your questions. When you call on a touch-tone phone, you'll have the option of performing many of your own transactions through our automated Customer Service system or talking directly to one of our Customer Service representatives. Customers with rotary phones just need to stay on the line and one of our Customer Service representatives will help you.