Outstanding customer support makes tools stand out in the industry. All respondents surveyed indicated that their company provided excellent support. Some companies post courses for their instructors while others provide all of the templates and expect the instructor to upload, post and revise all content. What We Want and Need. Instructors and students want tools that are as easy to use as a word processor or spreadsheet.
Few tools have a spell checker and importing and exporting capabilities.
Companies who are developing strategic partnerships with management tools companies may meet these needs. Other Considerations and Issues From the Industry. In this new paradigm of course delivery, teaching and learning, data collection will be critical in measuring the success of thousands of courses in the coming years. The process of evaluation is ongoing. Many universities meet monthly to analyze data and feedback from students and instructors.