There's a difference between data, information and knowledge. Information is about taking data and putting it into a meaningful pattern. Knowledge is the ability to use that information. Data, information and knowledge are not interchangeable concepts. Organizational success and failure can often depend on knowing which of them you need, which you have and what you can and can't do with each.
Government has to change the way it does business to be successful.
It must become adept at making decisions faster, providing superior service, gaining business insights and improving business performance. As the world's leading vendor of KM solutions for e-business, Cognos knows how to make its customers successful. It knows that KM is more than just implementing software. Cognos offers the tools you need to implement your KM strategy but realizes that you need more than just technology. Cognos understands that government doesn't achieve KM by merely installing software and building a portal.