FedEx mechanics are really on their own for the most part, so it's my job to give them the tools, training and support they need to accomplish their tasks. FedEx believes in empowering employees and investing in training programs. FedEx makes sure employees like me stay current with the industry. The company is very supportive, encouraging us to learn in order to grow our careers. One of the biggest benefits FedEx has reaped in return is access to information.
Information takes time to filter down through the truck community.
That's why knowing vendors on a first-name basis makes this information flow faster. TMC's Fleet Forum, for example, gets answers to the pressing problems facing fleet managers quickly and can end up saving them money. FedEx is a big believer in bonding with suppliers. The company formed strategic partnerships with major vendors about two years ago. The agreements last for three years and cover many aspects of the company's truck operations.