Multiple respnses allowed. Network Associates Inc. Magic total Service Desk Browser-based, customizable enterprise support software includes desktop, network and event management. Primus Solutions SolutionSeries Web pack Software.
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SANs are also more reliable, the theory goes, because storage components and servers become swappable parts, easily replaced if a server goes down. Likewise, if storage goes down, a hot backup is waiting to pick up the load. Data sharing is compromised by incompatible file systems and data formats across disparate operating systems. Management tools that configure and back up heterogeneous SANs are sorely lacking. Support is limited for storage devices and servers from multiple vendors.