The three assigned staff optometrists and four technicians construct six optometry care stations, designed to allow maximum flow of patients without imparting a feeling of an assembly line or mass-care environment. We emphasize patient privacy and intimacy with each provider was emphasized. To meet patient expectations, each patient is briefed during the scheduling of their appointment including instructions that contact lens services are not provided. This 1 day screening does not diminish AD access or increase AD appointment waiting times. Although this program has been in place since July 1997, the patient questionnaires have overwhelmingly declared satisfaction and appreciation for the access provided to them.
Inspectors identify potential best practices during the inspection process.
Further research upon return from the field determines if inclusion into the final report is appropriate.