Occasionally restate what you hear the other person saying. This not only clarifies your understanding and insures you're hearing accurately, but also provides the other person with a chance to correct your take-away of his or her words. Don't send mixed messages. Don't say one thing and actually mean another. And, make sure that what you are saying is in sync with how you are saying it.
Every family has quarrels.
When this happens, family stress levels intensify. The techniques on the next page can help you resolve family conflicts more effectively. Cool down beforehand. Everyone involved needs to get their emotions under control before getting into a discussion. Otherwise the result will be a full-blown argument.