In many circumstances, law librarians are privy to highly confidential discussions concerning clients. All these situations demand the utmost of confidentiality and trust on the part of librarians. By virtue of their pivotal position within a law firm, librarians must keep their collective ear to the ground. Not only must they be intimately familiar with all print and electronic resources, but they must be the bearers of knowledge with respect to what research is being conducted by which practice groups. Librarians act as human knowledge hubs, keeping track of documents like briefs and learning materials, so as to minimize overlap when new requests are initiated.
Librarians play a key role in helping new recruits develop a sense of belonging.
Perhaps they require a firm's newsletter or legislative updates. Law firm librarians must apply diplomatic skills while responding efficiently and confidentially to client requests.