Although this is already recognized under EO 98, Mr. Pio De Roda said some government agencies still don't use the TIN as a reference number. The issue about the confidentiality of information also hinders efforts to share databases in government, said Mr. Pio De Roda. A key requisite to the government's move toward e-governance is the willingness of the people to change. The government consultant said e-governance is really about the government giving utmost focus on its customers, which are basically its citizens and the businesses that need to transact with the government. He said government is starting to operate more like a business enterprise.
Government agencies are also enterprises.
She explaiend that the pressure coming from the large majority of the population demanding more efficient services from government is a force that would be difficult to ignore.