Internet News Internet Investing Internet Technology Windows Internet Tech. Same idea, except type ati11 for Lucent based modems. NA OK Noise levels above 250 is a general indication of bad phone lines. We've sometimes solved this problem by having the user remove Fax machines or any thing else connected to the line and try again.
Fax machines are the bane of modem quality.
Robbed-Bit signaling is another major problem, found quite often on rural lines. We've walked the user through this program, explained the results and had them contact their Telco to help with line quality issues. Surprisingly, Telco's will respond rapidly if the customer complains about Fax machine errors, go figure. Beyond that, if nothing else works, we recommend the customer try another local ISP, and if that works, we'll transfer the account balance to the competition. Keeps the customer happy.