Individual developers can run a prioritized report of their assigned issues anywhere, anytime, thanks to FootPrints' web-based design. FootPrints' email notification feature allows team members to quickly communicate with one another about important issues. When a new bug or suggestion is entered into the project, the whole team automatically receives an email with the details. Team members can write a quick suggestion back to FootPrints, sometimes cutting down hours or even days to the resolution of an issue. The complete history of the issue is automatically tracked by FootPrints, so there is no need to worry about deleted emails or instructions.
FootPrints also makes it easy for the development team to collaborate with our other departments.
Customer support team members, for instance, can easily escalate feature requests and verified bugs to the development team, allowing the two departments to work together to service our customers and improve our product line as a whole. FootPrints For Quality Assurance Our Quality Assurance team manages the entire testing and verification process with new features for our software products, and is also responsible for maintaining code and fixing bugs as they arise. With FootPrints, all testing activity is easily and thoroughly tracked. The QA team has customized the FootPrints project fields to create specific categories of bugs and features, identify module affected, verify status and more. Managers and team members easily generate custom reports to track progress during, between and after all testing phases.