This course creates interactive multimedia applications and applets for the Internet using web-specific languages. Emphasis is placed on audio, video, graphic, and network resources and various file formats. Upon completion, students should be able create an interactive multimedia application or applet for the Internet. CIS 110 or CIS 111. This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies.
Emphasis is placed on technical support management techniques and support technologies.
Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems. This course introduces the various navigational tools and services of the Internet. This course covers effective network management. Topics include network file system design and security, login scripts and user menus, printing services, e-mail, and backup. Upon completion, students should be able to administer an office network system.