NEI will provide on-site User Support for Applications and Technical Support. Applications Support provides for on-site assistance in problem solving, new requirements definition, and optimal system utilization. Technical user support provides a point of contact knowledgeable in the total spectrum of hardware, communications, and associated software, to provide guidance and solutions to users experiencing problems. The machines on your network are often contacted by other machines for good reasons, such as exchanging e-mail, sharing files, and browsing Web sites. But some contact may not always be good.
Hackers try to attack machines and networks for a variety of reasons.
They use their own tools and applications, to gain access and wreak havoc. They also use tools designed for good, like vulnerability scanners, to find out where networks are vulnerable and then use their hacking tools to gain access. It's hard to tell if a scan is friendly or unfriendly until it's too late. NEI uses the latest available tools to identify attacks, and scans on your system. Our tools will monitor common services such as FTP, Telnet, SMTP, HTTP, POP3 and IMAP2 to name a few.