Your manners mean business Most business people can readily accept that soft skills like business etiquette behaviors are increasingly important in creating a culture of respect and service for clients. The Etiquette Ladies believe good manners belong in the workplace as well as at the supper table. This month marks the debut of their first book Power Suit, Power Lunch, Power Failure. Here's an excerpt from the introduction.
Good manners are good business.
Take the quiz As we enter the twenty first century, the guidelines for social conduct have changed. Patience is growing thin. The 90's tolerance for rudeness and apathy for the rules of social conduct is being replaced by an expectation of common courtesy, decency and respect. In Good Company is a full service etiquette and protocol company which provides training and education in the form of private consultations, workshops and speaking engagements. The In Good Company partnership was formed as a result of growing personal and professional interest in etiquette by both Karen Mallett and Lewena Bayer.