IDRC reportedly has a stronger inbound call business, which is important since that segment delivers better profits. The deal should add to earnings in FY99. Still, we're talking about a teleservices company with a minimum of 34 million shares outstanding. Add in debt, and TeleSpectrum sports an enterprise value of half a billion dollars. Yet, even the best teleservices firms haven't shown the ability to generate such profits.
Managerial talent is worth a premium, but telemarketing remains an essentially low-margin business.
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