It refers to the many means of resolving disputes outside the courts. Sometimes parties find help through private means such as community mediation, facilitation, or counseling services. At other times the assistance of legal counsel can enhance the effectiveness of an ADR process. MARS panels include mediators from a variety of backgrounds. Potential litigation costs may be high.
Litigation can add stress to an already stressful situation.
Litigation may polarize the parties, making resolution more difficult. Litigation may take longer. Parties may want a confidential, private forum. Parties may want to maintain control over the outcome. The parties may want to be heard.