Performs work of considerable difficulty, operating a variety of communications equipment, and receiving and sending information regarding law enforcement activities and emergency services requirements. Requests for information are received from law enforcement personnel, the media, and private citizens, and may concern criminal activities, verification of criminal history records, driving records, and vehicle registration. Positions in this class receive requests for assistance and dispatch the appropriate law enforcement personnel or emergency service assistance. Receives direction from a State Police Sergeant or higher level State Police authority. Work affects law enforcement activities and services provided within a State Police Division, and may influence statewide or interstate law enforcement operations.
Effective actions assist in the provision of appropriate law enforcement or emergency services.
Unsatisfactory performance may result in loss of life, destruction of property, and the loss of goodwill. Certification as a dispatcher in accordance with standards set by the Department of Criminal Justice Services and as a Virginia Criminal Information Network Operator in accordance with standards set by the Federal Bureau of Investigation. An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for this education and experience. This class replaces the State Police Lead Communications Operator class.