For residents, RAs are the student's first contact for any questions, comments or concerns. Students need not be present for the maintenance staff to work on repairs in their rooms. This policy is in accordance with the Residence Life Handbook. Emergency Emergencies are situations which pose an immediate threat to personal safety, or of major damage to buildings, equipment, or other property. The Facilities Management Office handles emergencies immediately.
Examples are water main breaks, major electrical power failures, or someone trapped in an elevator.
For these types of situations, contact the RA on duty or the Residence Hall Administrator. Rush Urgent situations pose a threat to personal injury, equipment damage, loss of research, or a serious disruption of University operations. Whenever possible, rush Work Orders are handled on the day they are received. For these types of situations, contact the RA on duty or Residence Hall Administrator. Routine Work Orders for immediate tasks that do not pose a threat to life, property, research, or of serious disruption to the operation of the University are regarded as Routine Work Orders.