As previously mentioned, Vern Feeney has provided additional assistance over the last 3 months. Vern's assistance has been greatly appreciated, with a substantial number of applicants being interviewed by him. Vern has focussed on applications which are of high quality in terms of the applicant and the presentation of the application. This has meant that many of the top quality applicants have been able to be processed quickly. We intend to continue to explore ways of maintaining this additional service to clients.
Fast tracking is designed to assist in providing a quality service to premium applicants and agents.
It is provided in addition to the normal service offered to all clients. As such applicants should not consider themselves disadvantaged if they are not considered for fast track. By offering fast track processing, all clients move through the processing queue more quickly. As from 1 January 1999, applications will be short-listed for fast tracking at time of application. In the meantime, you are invited to submit by 18 December 1998 the details of any applications which you think may be worthy of fast tracking.