Organizational characteristics are a resource and include more than culture. Organizational characteristics are a resource and include more than culture. Even from the limited perspective of culture, it is a resource. But when characteristics are described as those principles and practices that differentiate one organization from another, the importance as a resource is even more profound. The business unit infrastructure elements are equally important and determine the viability of the resources.
Infrastructure plays a major role in business performance.
The utilization and viability of resources depend on the supporting infrastructure. Guiding principles , policies and practices, and management attitudes determine how people respond to the organization's purposes, objectives, and strategies. The breadth of management expertise and knowledge provides the underlying understanding for effective decision support and decision making. As A Resource Technology as a resource is effective only if it is applied to some specific activity and within the confines of a particular infrastructure. The same is true for every other element of the resources.