He is working in the areas of understanding human collaborative work, and in developing methodologies for user-oriented work with Lotus services and products. Michael is also serving on the Lotus Diversity Advisory Group. The most valuable part of Michael's training was assisting religious and voluntary groups in conflict clarification and conflict resolution. The formal part of Michael's background includes a Ph.D. in Cognitive Psychology from Rutgers University. It is an outgrowth of our HCI Research Group.
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