Duncan's already pulled off one of his sister's bows. The less-sociable dogs are kenneled in cages made of wood because Kirkpatrick doesn't like stainless steel. Her customers, she adds, are fussy and willing to drive far and spend heavily for the best service. Once, someone had me do a mohawk on a golden retriever. You know, you do creative things.
Dogs get any indulgence satisfied.
We paint their nails. We brush their teeth. When we started the business, I said I don't want any walls. She also uses a massagelike bathing system with an adjustable sprayer. The dogs go limp with pleasure, she says.