Be sure to sign the back of your tickets. We suggest you use certified or registered mail. The Virginia Lottery is not responsible for lost or stolen tickets. Losing a lottery ticket is like losing cash. Protect yourself by signing the back of your tickets, and include your address and Social Security number.
Lottery tickets are bearer instruments.
Unless signed, anyone who has the ticket can file a claim. A computer randomly places winning tickets into packs of Scratcher tickets during the manufacturing process. The lottery randomly distributes these ticket packs around the state. Because of this system, players in all parts of the state have an equal chance of winning Scratcher prizes. All information is entered manually, and is subject to human error.