Key points of intercultural communication When communications cause conflict, be aware that problems might have more to do with style or process than with content or motives. Learn to understand different communication styles you could even benefit through expanding your repertoire. Communicating across cultures requires extra effort.
Good communication requires commitment and concentration.
Although culture affects differences in communication patterns, there are many exceptions within each group depending on class, age, education, experience, and personality. Remember that communication is a process and that the process varies among cultures. Look at what might be getting in the way of understanding. Avoid jokes, words, or expressions that are hot buttons, such as those that are based on ethnicity, race, or gender. Use language that fosters trust and alliance.