This should be a service that's out there. This runs counter to the way they've always done business. But doing business the old way had its drawbacks. For example, when US Airways Inc. was recently threatened with a flight attendants' strike, Delta agreed to honor USAirways electronic tickets and brought in 30 programmers to create a link between the two systems, said Weeks. Doucette said that's the kind of inefficiency that Global ET was designed to avoid.
Maintenance is one of the biggest IT costs on the airline side.
Final coding and unit testing of Global ET is expected to be completed this summer, Doucette said. Click here to learn more. Find out at a free Windows XP launch event starting 10.25.01. Computerworld Inc. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Computerworld Inc. is prohibited.