KiwiHost has a range of co-ordinated programs providing successive steps in customer service training. KiwiHost programs are developed in New Zealand for New Zealanders. Over 160,000 New Zealanders and 30,000 organisations have participated in KiwiHost workshops since 1991 - because KiwiHost works. Anyone was has customer contact, either face to face or by telephone. They will find the programs provide valuable service skills and tools.
Internal relationships benefit too - a happy team is a winning team.
In most cases yes. However, you should discuss this with your local KiwiHost office who will put you in touch with an appropriate provider. KiwiHost programs are designed to encourage active participation through the use of interactive videos. All videos are produced in New Zealand. To maximise the benefit that each participant takes from the workshop, numbers are strictly limited.