Students use basic communication strategies and terminology to engage in interactive communication processes. Students learn factors that influence effective workplace communication and reasons communication failure. Basic organizational communication theories are introduced. They are subject to cancellation if there are insufficient enrollments. In the event a course is cancelled, students have the option of applying fees paid to another course or receiving a refund.
Fees are subject to change.
Courses and locations may be added and changed as needs arise. To earn the Old Dominion University certificate, students must complete all courses and the accompanying certification exams. Certificates are constantly updated to meet industry needs and therefore are subject to change. Not all courses are offered every session but all courses for most certificates will be offered within approximately a 12-month period.