An agreed-upon process for solving problems. Recognition of specific roles in the process. Mutual trust that the process is just and fair. Well defined, clear boundaries. Shared commitment to work together toward a solution.
Educators are trained professionals.
Educators and parental perspective may justifiably differ. Educators have multiple time commitments. Be ready to be heard by educators. Be ready to listen to educators. Hold discussion with educators at a time and place that permits full and confidential exploration of the issues.