Consistency - individuals have a strong desire to have their behavior seen as consistent with their agreements. Social Validation - individual choices of behavior is most often guided by the behavior of peers. Liking - individuals prefer to say yes to those people they like, identifying similarity will expedite rapport. Authority - individuals are guided in making their choices by the display of knowledge, power and experience of others. Scarcity - individuals have a more positive response when information on opportunities presented seem exclusive.
Effective communication is essential to achievement of business goals.
Preconceptions affect how we receive information on any topic. Negative preconceptions cause us to dismiss messages automatically because of their source or content. Becoming defensive when another persons offers a comment always reduces clarity of the communication. Never assume that by virtue of your position, status, training, or age you posses the ability to read minds. The warrior s code offers an ideal standard of behavior that emphasizes steadfast internal commitment.