Insubordination is a common problem in the workplace.
It is generally thought to be disrespectful conduct toward supervision or the failure to follow a supervisor's instructions. You have the right to take disciplinary steps against an insubordinate employee. But before those steps are taken, a supervisor or manager should give the employee ample opportunity to reconsider his position. Ordinarily, it is important to give employees one or more warnings about insubordination before taking severe disciplinary action. Some flexibility with respect to insubordination may be in order if the employee has a legitimate reason for refusing to carry out the request.