Expansion of NaTel local access network continues. NaTel also maintains its own point of interface in Cedar Rapids. The installed plant owned and operated by NaTel makes it possible for customers to benefit from circuits that are entirely digital, with the highest possible quality, performance, reliability and lowest possible cost. If a cable fails or is cut, the signals instantaneously and automatically continue in the other direction. This combination of fail-safe reliability with route diversity and high performance is only available in Fairfield from NaTel.
Local technicians are in constant pager and cellular telephone contact.
In the rare instance of an outage, NaTel techs are paged immediately to correct any problems as they arise. If one provider has a problem, sites can be reached through the other. Users are able to reach anywhere on the Internet with fewer network hops. To achieve this, NaTel is working closely with the city of Fairfield, Maharishi University of Management, and community leaders.