Each of these modems will be connected to the technician service port of the routing device and have a connection to a conventional phone line. Network Managers will then be able to dial into the remote routing equipment and perform rudimentary troubleshooting. Contain network costs by maximizing efficient use of costly WAN bandwidth. Have a means of holding vendors accountable. Improve efficiency of network problem recovery through immediate problem detection and notification, rapid faulty isolation, enhanced troubleshooting ability, and reference baselines of healthy network behavior.
Limit needs for additional staffing through automation of several tasks.
The following recommendations for campus investment are made in light of the explosive growth of all campus networks. Currently PSC has several components of moderately good management software and portable diagnostic tools. This proposal recommends that PSC install, as soon as possible, a dedicated, high performance workstation for running their management software tools. As their network grows, it will be necessary to invest in an upgrade to both hardware and software management tools. KSC currently has very limited management tools.