Though the security of Internet shopping has proven to be the safest way to remotely purchase goods and services, some people prefer to fax, mail or phone-in their order. Please be advised that we can not guarantee the security of fax, mail or phone-in orders due to the complete lack of security. All other services in which we request your personal information are also held in strict confidence. We do not share, sell or otherwise release your personal information to others. All parts guaranteed to be free of Manufacturer's defects in workmanship and materials, excluding breakage of glass panels.
Lifetime Warranty applies to the original purchaser only, with proof of purchase.
Safety goggles should be worn when installing a pet door. Before installing the pet door in a wall you should check to be sure you will not cut into any electrical wires, gas lines, or water pipes that may be hidden in the wall. To get a refund on your purchase simply ship the door back to us with you receipt and a short note as to why you wish to return the door. We will confirm receipt of the door after it arrives and promptly credit your credit card. We suggest insuring the door for the price you purchased it for.