You need a lawyer who will provide personal service to you and will be available to talk with you when you need answers. Most of all don't let yourself be pressured. Finally, if you are injured in an accident and you get a call from someone who says that they can get you a doctor and a lawyer to help you, get their name and telephone number. What that person is doing is illegal. If it happens, call your local district attorney's office and make a complaint.
Law firms are specialized business professionals.
Most of us don't know how to remove an appendix. We wouldn't even try. A personal injury case can be just as complicated in its own way. The good news is that lawyers who handle personal injury cases only charge you for their results. The lawyer doesn't get a fee unless you get a recovery.