It was during his experiments with constituting effective work teams in the American Navy during the 1950s that Will Schutz evolved the FIRO theory. Following several years of research on the application of the theory, Schutz revised the theory in the 1980s. Inclusion refers to the behaviour of establishing and maintaining a degree of contact with people. Achieving a degree of influence and impact on others constitutes Control. Openness refers to the degree of sharing with others, one's inner thoughts and feelings.
Individuals vary in degrees in all the three behavioural orientations discussed above.
These interpersonal orientations of behaviour are underlain by deeper-level emotional orientations of interpersonal Significance, Competence and Likeability. How It Works Productivity is like a zipper. If you miss the catch at the bottom, the rest of the zipper is misaligned and easily torn apart. In human behaviour and work relationships, the catch at the bottom is the self concept or self-understanding. These are obviously undesirable outcomes.