They need managers because they're expanding or they need to fill holes in the staffing at their existing stores. That goes double for managers, who endure the daily burden of keeping the store or their department together. Nobody in a retail organization has a stronger impact on success or the lack thereof, than a manager. In the store or the warehouse, the right manager can transform a dull, drab workplace into a vibrant one where people are excited about their work. With the proper support from the owners or senior management, managers make the difference between retail vigor or business rigor.
Managers are the ones who drive the business.
To a large degree, they determine success or failure. At the same time, you should know that many retailers, furniture and otherwise, are out there looking for good managers, and few if any of those retailers would give a second thought to hiring your best managers. If you're like most furniture retailers, you are probably not paying enough attention to this critical component of your business. All the more reason why, once we have a creative person we trust on board as a manager, we must do everything reasonably possible to keep him or her from jumping ship. From this perspective, it is reasonable to provide a combination of competitive benefits, managerial autonomy and a clearly defined set of goals with an accountability system.