Livingston County Library L R Technology Innovation is not hard to find in the library. On a table just outside the director's first-floor office are the two computers that offer public access to the Internet and the World Wide Web.
Libraries have different ways of determining what their users want.
Some conduct surveys or study census data to determine a community's characteristics and needs. In Livingston County, the mechanism is less scientific, but no less reliable in its reflection of community desires. The library director makes an effort to interact with community members and takes part in community events. She also serves users directly as the titular reference department. But her level of familiarity with the community makes all the difference.