They are there to supply an integrated view of how the mobile work force can be motivated to stick around and make the company's goals reality. Some companies now put both new and old employees through team-building programs as intensive as boot camp. Such innovations form an integral part of the CPO's domain. Emotional growth comes from mutual respect among workers, facilitated by open lines of communication throughout the company. Emotional learning is attained when employees feel they can learn from their colleagues and be challenged to higher-level personal ethics and behavior.
Intellectual safety means that even junior staff members feel comfortable sharing ideas.
Physical comforts include pleasant and safe working environments, but also attractions such as access to public transportation, affordable housing and restaurants, health clubs and other facilities that make the work experience whole. Finally, of course, employees need to have all that's needed to do an A-plus job, which includes the appropriate technology and the right administrative or operational support. All this demands the attention of the CPO, who helps blend people's motivation with the business model. Ideal candidates may not come from the traditional HR team. They may be topflight managers known for inspiring, motivating, training and retaining staff.