If substitution is necessary, it MUST be of equal value. Timely delivery - floral gifts are important emotional statements using Flowers as the medium. Timely delivery is of the utmost importance. If a Florist is out of a particular decorative element such as a basket or vase, a similar one of equal or greater value will be used. Our Florists will pay close attention to design elements such as size, style, color balance, and when substitution is necessary, similarly shaped flowers will be used.
Freshness is very important.
This is why substitution is allowed, because of regional differences in availability, florists are allowed to use what they have the best and freshest varieties of. Creativity - our network and experience has allowed us to mark exemplary florists who we can trust to interpret your emotional statement with all of the above elements. We have handled many thousands of long distance flower deliveries, and have many happy returning customers. We are Florists first, marketers second. We KNOW Flowers and we KNOW Florists.