Before calling, ask your System Administrator about the problem. Review your Chip's Tips folder as well as the section in the UC manuals on Common Support Calls. If you are calling to have us reconfigure an insurance company, just fill out the insurance company work sheet for it and fax that to us. Record both your question and your answer in a notebook that you or the members of your office can refer to later. Summary You need to make your office as efficient as possible.
Efficiency means achieving the desired result with a minimum of effort and cost.
Set time aside to think about better ways of doing things. Be patient when implementing changes.