IT Services provided to a corporation by an external agent or corporation, above and beyond the services provided by an internal IS team. Includes IT consulting, implementation services, operations management, IT training and education, processing services, and IT support services. These expenses cannot be attributed to a vendor and are therefore termed Internal spending. Does not include the external expenditure of products and services acquired from an external agents or corporations, as this is included separately in the external portion defined above. The general and administrative expenses of a business that cannot be directly allocated to a particular product or department.
Internal overhead includes people and facilities.
Capital depreciation is taken as an annual expense from the operating budget. Brings together expenditures by businesses, household, government, and educational on Public network Equipment, Private Network Equipment and Telecommunications Services. Includes Switching, Transmission, and Mobile Communications Infrastructure. Telephone Services, Mobile telephone services, Switched data and leased line services, and Cable TV services.