They said a supervisor would call me back. I would appreciate any help you could offer. I was going to have to call them again and get the same response. It hasn't helped my digestive system either. Well, Mr. B., we have other reports about Sears that will give you some idea of how concerned they are about treating their customers fairly.
Life is very simple in Small Claims.
You don't need a lawyer and the only expense is a small filing fee. Bring your documents to court showing that you have been charged for an item you didn't receive and there is a good chance you will be awarded a full refund of the purchase price, the interest you have paid and the filing fee. You could also contest the charge with the bank that issues your Visa but these days most banks have so little regard for their customers that it's not likely they will go to bat for you. We recommend Small Claims. Com is provided by ConsumerAffairs.