Faculty and staff may check out videos and manuals on the software available on campus. You may also attend any of the free short courses which are offered each month. Maintenance support is provided for university-owned computers, printers, and selected terminals. To obtain help, you should contact the Help Desk in the User Support Center in KT206 . Each call will be assigned a priority based on the severity of the problem.
Highest priority is given to fixing malfunctioning machines and correcting software access problems.
New software installations and other tasks that are not time-sensitive are given the lowest priority. To ensure equipment compatibility, especially if connecting to the campus network, you should contact the Help Desk before configuring or purchasing any devices. Don't attract hackers. Always follow the procedure to log off the Network before leaving your workstation for the day. Before you can log off, you must first close all of your applications.