But TQM is a concept that can have value in schools. The fact that it came from business and industry should not disqualify TQM from being used in schools. After all, many would argue that schools are in place to prepare students to function in society, and business and industry are important parts of the society that the students will graduate into. Much of the growth of secondary school came about as a result of the industrial revolution and the need for educated workers for industry. Perhaps schools should follow the lead of industry and adopt a method of improving the quality of output to the school environment.
Information is the critical resource of the future.
Not least, the evolutionary view of organizational change helps managers recognize that the baest source of adaptive advanteage lies in the company's workers who will create new behaviors as selection pressures demand. The case for evolutionary organizational change. The more experiments you make the better. Deming's work is predicated on the belief that everyone is intrinscially motivated to learn and that no one wants to fail. Most organizations, however, are designed with the opposite in mind.