Every place has an off-night.
Every person has an off-night.
I think that's a given. Unfortunately, as the saying goes, you only have one chance to make a first impression. And, when that a restaurant's off-night happens on my first impression, bad reviews get written. I've been to Penny's Noodle Shop a few times, but only at their location on Diversey. For the most part, the food was affordable and good.