Many businesses choose to hire third parties to design and maintain their web presence.
That s a totally cool solution but you, the business owner, manager or employee must handle the email. No one outside your company knows as much about your business as you do, and only you can control the quality and speed of your email response. Instead teach the client how to handle email effectively and make it part of the contract. Create a guest book or give away modest prizes once a month selected from among those who register to receive mailings from your company. Send out a regular newsletter keeping customers informed about new products and special deals.