It doesn't damage the floors. The shops tried Freeze Guard last year experimentally, and were pleased by its success. But I didn't. It surprised me. Even after working at the shops for 32 years, the winter still holds surprises for Vercande.
Employees watch the forecasts and radars, but nothing is ever guaranteed.
Vercande said if an area has not been cleared by noon, it was probably missed and the shops should be notified. However, usually when customers notice a spot hasn't been cleared, by the time they check it again it has. This occurs because the employees leave from Madison Street and plow outwards to their routes. They try not to jump from spot to spot, and if they see snow they are expected to have their plow or broom down. Vercande plowed himself for 14 years, and when he retires in April he'll look forward to not dealing with the chaos a white Christmas can bring.