External consultants hired to run training for faculty and staff. Written documentation for e-mail for all faculty and staff. BIT sessions are already in place. College has had good luck with outside training and does not have the personnel to handle such training. Many faculty and staff members desire written reference materials.
External consultants cost more than inside trainers.
All faculty, staff, and students will have access to a secure graphical interface that allows for roaming users, ease of use and ability to send and receive attachments. The college would provide faculty and staff with technical support, training, and written documentation for both Netscape and Internet Explorer and will provide students with support, training and written documentation for Simeon. Alumni would be supplied with permanent e-mail addresses upon graduation from the College through the Brockport Foundation. Campus end users will benefit by having use of a graphical e-mail system that is easy to use, secure, allows for attachments, includes a directory, and can be accessed from more than one computer. PCs, Macs and Suns can use this solution. The hardware has already been purchased to handle new e-mail accounts.