Remember, managers will be carrying out all their normal duties while engaged in an Action Learning programme. He or she may even spend sleepless nights worrying about it. It is most important that a client should be committed to the principles of Action Learning and be prepared seriously to consider accepting the manager's recommended solution. It needs a group of people - whether they be physicists, pit managers, bank managers or a mixture of all three. They all have their backs against the wall, in that they all need to find solutions to real and pressing problems.
History shows that people work best together when faced with some difficulty or threat.
Each member of the Set is as important as every other member of the Set and each has a contribution to make. They need to be able to support, advise and freely criticise one another. The Set also needs to be able to call on external experts and specialists when required, but not to have them thrust upon them. Each member of the Set takes on a firm commitment to get a useful piece of work done and to understand what is being learned in the process. Set working is widely credited with our highly successful completion rates.