Human resources are, after all, only human.
The divisions that once segregated concerns of the home from those of work are yielding to such societal shifts as dual-career baby boom couples who must serve as caregivers for both their children and aging parents. Internal stressors such as an addiction, depression or financial pressure continue to erode individual ability as well. Whatever their nature, personal issues come to work with the person. Workplace statistics are humbling, particularly for those in positions of power who aim to be accommodating to the needs of their workforce but whose ultimate accountability to the bottom line must prevail. Factors that have nothing to do with job descriptions have everything to do with job performance.