Leaders are willing to listen. Strong leaders know that listening to others helps them in two ways. First, by hearing what others say, their own vision for the future can be clarified, modified, and intensified. Second, when leaders listen respectfully, even to criticisms, they not only gain additional insight, but often receive the support of the speaker. When leaders listen, people rally around.
Leaders are persistent.
When leaders fall, they get back up. Most effective leaders faced disappointments on the road to success. Yet they rose up and moved ahead. Leaders respond positively to negative situations. They respond positively, creatively, and energetically to negative situations.