The mean satisfaction rating for Purchasing is 3.75 exemplary. Comments for improvement in training point to greater clarity and for technical information with less complexity. Specific areas of interest for training are on purchases through state contract vendors and in purchasing through special accounts. Mean satisfaction score is 3.5. Comments describe interest in greater efficiencies for order status information and for the delivery process.
Individuals describe ideas for online and near-real time order status capability.
Historically Underutilized Businesses . Finding a vendor on the web site has an importance ranking of 3.4 with a satisfaction score of 3.3. Mean satisfaction score is 3.4. Comments give no compelling sense of community concern or enthusiasm with any facet of HUB activities. There appears to be a low perception of value in the Master Bidders' web site.