On occasion, the receipt may be provided upon pick-up or delivery of the item as the value may be determined by a visual inspection. After refurbishment, the item is then ready for reuse. This is where we rely almost exclusively on the input from professionals on the health care team. Occupational therapists, physiotherapists, rehabilitative therapists and social workers are essential resources on the front line to the acquisition of the equipment. These individuals know the client and the client's limitations, are educated in the assessment process and know the equipment on the market.
Equipment is rented or sold and available through a variety of interest-free payment terms.
We are delighted that municipal social services also utilize this program. It is important to remember that if clients are negligent in payment, the life of the program and the ability to help others is threatened. While we are flexible in many ways, we ask that the client be responsible in all ways.