Exercises include an effectiveness survey, conflict scenarios, and an interactive discussion of a solution to a conflict. In this practice-oriented course, techniques will be applied for reduction of native regional accents. We focus on the International Phonetic Alphabet and how it enhances articulation of standard American English, thereby reducing accent. Diversity in the U.S. workforce has grown rapidly and the need to understand cultural patterns has become a necessity to effective communications and business transactions. You will learn the definition and origin of conflicts, cultural and gender differences, the use of understanding to facilitate differences, and discussions on cultural differences with the focus on similarities.
Emphasis is on how to express wants and needs clearly and to understand the needs of others.
Learn what impact your body language has on your audience. You will learn the selection of choice words for productive results, become aware of the different communication styles, and learn techniques for facilitating teams. The highest rated management development program in the history of software giant Oracle. Bury My Heart at Conference Room B takes an entirely different view of leadership. This workshop will show you exactly how to be a leader and, more importantly, why.