Reference services are offered at reference desks in the WSU Libraries and by telephone or electronic mail .
Librarians also provide instruction , research consultation , and fee-based computer searches .
To send a reference question, fill out the Ask A Question Form . In addition to offering individual instruction at the reference desk, librarians offer classroom instruction to facilitate effective use of information resources. Instruction sessions vary from basic introductory classes to those focused on subjects or specialized resources, such as electronic databases and the Internet. Instruction may take place in the classroom or in the library. See the Library Classes and Special Events for a schedule of classes for the campus community.