The number, scale and physical size of the maps will need to be considered. Larger authorities may wish to consider using an image map of all or part of the area to allow visitors to navigate quickly to areas of interest, perhaps on a district basis. The maps should overlap to avoid routes stopping abruptly at administrative boundaries and adjoining maps. A map based system is by far the best way to present information and to illustrate the day to day changing circumstances. Avoid lists of paths where possible.
Information needs to be presented in a logical and accessible format.
Links should be clear and written in plain English. They should be placed in a position that avoids the visitor having to scroll though information to find the link at the bottom of the page. Maintain a link on each page back to the point where the visitor started. This will allow the visitor to orientate themselves within the site. Always provide an email address or preferably a phone number where the visitor can contact your authority.