Click for example. We found that the search engine was easy to use, and that it brought relevant results. Click for example. Click here for example. Notice that Microsoft has placed all the categories on the Exchange Server page onto the left navigation bar.
Information is easily accessible.
The search is in a more prominent position, giving users a search option wherever they happen to navigate. For the site's enormity, we found that it escorted us to shopping information efficiently. It attempts to let users customize content based on their goals and, that failing, places the search tool in a prominent and consistent place. For the majority of broad scope searches we found the engine to be adequate, although we realize that digging up a specific piece of technical support information is a different category of search altogether. Related links Customer Insites is a Silver Spring, Md., firm that provides measurement services and technologies for Web sites to improve online experience.