It's a nearly foolproof system that allows case officers to know not only where the offender is calling from, but also whether or not he or she is personally making the call. This allows the officer to focus his or her attention on those offenders who need it most. VoiceTrack provides complete documentation on each subject enrolled in the system. All data is routinely downloaded from the host computer to the remote terminal, making it quickly available to the case officer. Enrollment Screen and Schedule Screen - Enrolling a subject into the VoiceTrack system is as easy as filling out the data file screen.
Information includes the subject's personal information and daily schedule.
The case officer then assigns specific call-in times and locations, random paging or both. Next, the subject creates a voice template by recording his voice on the host computer via telephone. All offender and schedule dates are on a single page for easy modification. Exception Report Screen and Client Detail Screen - The Exception Report provides a quick view of those subjects who failed voice verification, location authorization or failed to call in at all. This allows the case officer to identify problem offenders for immediate action or attention.