Includes traditionally underserved populations Alaskan Indians, and immigrants from Latin America, Asia, the Philippines and Guam. Educators and professionals. Clients include users, their families, school districts and disability groups. Individuals can try out equipment in ATLA's lab without charge and specialists can use the facilities to conduct evaluations. Training in the use and maintenance of assistive devices staff can also assist in making adaptations to equipment.
Equipment includes adapted toys, switches, communication devices, and environmental control devices.
ATLA has negotiated agreements with a number of manufacturers to sell only at the suggested retail cost and also resells used devices. Staff spend considerable time helping families negotiate the paperwork to get third-party payment from Medicaid, Medicare, or private insurers. Technical assistance to other nonprofits in the form of help with billing, shipping, dealing with manufacturers, marketing and other aspects of revenue-generating activities. Since Alaska has a small number of agencies providing technology-related services, ATLA has working relationships with nearly all of them, as well as school districts, the Department of Vocational Rehabilitation, and other public agencies. For example, ATLA maintains a contract with the local school district to provide repairs for the district's assistive technology devices.