Under no condition, condemn them for their stories. If you wish to email them regarding helping you or your vet with a similar problem, you may do so. But it takes a lot sometimes to admit you have made a mistake, but then to come back and repeat their story, is even harder. With gliders being so new to the veterinarians and so few knowing how to diagnosed let alone treat the problems, many times the glider dies. With that we have the adding, of people not wanting to let go after their death for necropsy's, so we all could learn more.
Gliders have a tendency to hide their illnesses, in the wild, an ill glider is a dead one.
So many times the window between symptoms and death is very small, as little as only a few hours. Seemingly healthy gliders, up playing , gliding, and running, and only a few hours later finding them dead on the bottom of the cage. We all can not stress enough how important it is to have a vet you can call at any time day or night. Since gliders are nocturnal, you may only see the onset of symptoms in the middle of the night when they are up playing. Please do not self diagnose this illness, as it may very well make things worse.