Supervisors are asked to pass this information on to staff as it becomes available. If she is not available, a call should be placed to 4-4700. This number is answered 24 hours a day. In either case, as much detail as possible should be provided. Emergencies include someone stuck in an elevator or any other potentially dangerous situation, or active water leaks and similar situations which must be addressed immediately.
Facilities is responsible for responding to email and telephone requests.
For Butler Library Tony Arevalo is usually first to respond. If he cannot fix the problem, he informs Facilities, and an appropriate mechanic is assigned to the problem. Steps to address the problem range from a simple repair, to having to order parts, to calling in specialists.