Now, this is not a multiple-choice test. An HR professional, thinking and acting as a true business partner, would evaluate the list and select the one that has a positive impact on business results and plays to all audiences. Stakeholders, senior management, and business unit managers are focused on making good investments. Conversely, an HR investment that is based on lower quality concepts, tools and techniques will probably have a lower probability of success and less, if any, positive impact on business results. For example, let s assume HR is partnering with the business to improve the performance of the sales organization.
HR owns improving the existing performance appraisal criteria.
When HR speaks in terms of understanding and managing investment risk, it gives HR the opportunity to talk to senior management and business unit managers in their terms, enhancing the partnership. One way is to use some of the existing Internet-based tools. These are tools that you do not have to build, you just have to find them and use them. For example, I completed a project where the challenge was to measure job satisfaction. I found a high quality questionnaire in one day.