Telephone is probably still the best way to ask a general question.
Faxes are extremely handy for illustrating the specifics of a situation.
See our Training Schedule for more information. Or start a local user group of your own. You may leave an after-hours phone message which will be returned the next business day. You can also send us faxes or e-mail any time. While we come very close to achieving this goal on all calls, we do occasionally run into problems that prevent us from calling you back within that time.