Every consumer has the right to file a complaint against a master plumber.
If a violation did occur, the board may issue a reprimand, or revoke or suspend the license of the master plumber. The Board may impose monetary penalties or take other appropriate action. During disciplinary proceedings, licensees may be represented by an attorney and are given the right to demonstrate their compliance with the law. Once the board has taken action against the licensee, he or she has the right to appeal the action. You will be notified, in writing, when the complaint is resolved.