This protects users' investment in their current IVR systems, yet allows existing systems to be upgraded to provide faster access to required information. Integrate NLSA with your development and runtime environments. Deploy the SAI on the same platform as your IVR system or in a distributed mode. The Embedded SAI can access multiple SAI data files to deploy different applications, on a small scale, on either a Windows NT, Windows 95, or UNIX platform. In distributed mode, the SAI can be running on a different platform from your IVR system.
Distributed mode is best for a large-scale deployment.
The system is scalable, easily modified, and can be monitored from a single point by the NL Operator Display. The hardware and software requirements to implement the NLSA software. It allows telephone callers to talk through a mortgage quote, providing a conversational dialog with the caller.