18 Provide the client with reports to keep client informed of the activity findings on the account. 19 Secure and segregate all collected assets from those of the operation of the law firm. 20 Disburse all collected assets to the client on a timely and regular basis. Never mislead any third person into the mistaken belief that the member represents the National Association of Retail Collection Attorneys. A member should observe the profession s technical and ethical standards, strive to continually improve competence and the quality of services, and discharge professional responsibility to the best of the member s ability.
Due care requires a member to discharge professional responsibilities with competence and diligence.
It imposes the obligation to perform professional services to the best of a member s ability with concern for the best interest of those for whom the services are performed and consistent with the profession s responsibility to the public. The maintenance of competence requires a commitment to learning and professional improvement that must continue throughout a member s professional life. It is the member s responsibility to undertake to achieve a level of competence that will assure the quality of the member s services meets the high level of professionalism required by these principles. Each member is responsible for evaluating whether education, experience, and judgment are adequate for the responsibility to be assumed, and to adequately supervise all professional activities.