I manage a 1200 user network, and a 73 user network, in different buildings, using different settings, programs etc. It takes time. I would hope, that if you found bugs yourself, you would do the right thing, and help the company responsible develop a patch. Observers will take you to the same place. I want to promote this new get paid to surf program.
Facts are stubborn, but statistics are more pliable.
Together we can do anything. A once great place that is failing and needs major reform.