As e-commerce applications become more prevalent, call centers play a key role in the transition. ClearView delivers a single platform to address service requests - in ANY format. In addition to the space, power, and maintenance savings, the embedded IN server has the ability to accept Dialogic hardware, which shares the Harris switching fabric's time slots. This represents significant savings, eliminating the need to double up on ports. Architecturally, ClearView is a modular system that scales from a single shelf of 256 ports up to a potential of 10,000 non-blocking time slots.
Full redundancy is available.
The company provides a wide range of products and services for commercial and government communications markets such as wireless, broadcast, government systems, and network support. The company has sales and service facilities in nearly 90 countries.