Conference call administrators will be able to create, activate, fulfill and maintain Sprint Personal Conferencing accounts. Management reports, such as billing and usage, are also an integral part of this Web-enabled audio conference application and can be accessed in real time. Fully managing an account via the Internet without placing a call to Sprint - reduces the time needed to change an account or operate a call, resulting in more efficient and productive service. Sprint is responding to the overwhelming customer demand for self-manageable services through a Web portal. Companies are striving to improve communications and the effectiveness of their distributed employees, partners, suppliers and customers.
Increased demand is inevitable.
In addition to the Web-enabled features, Sprint Personal Conferencing is introducing IVR enhancements, which will provide the conference chairperson with greater control over calls and knowledge of participants. This roll call system will also enable the chair to disconnect a participant who either refuses to provide an identity or should not have been included in the call. Also, the chair will now be able to transfer chair functionality and control to another participant, allowing the chair to leave momentarily without ending the call. All Rights Reserved. Send us your site comments and service suggestions.