How Electricity Works There are three parts to your electric service - generation, delivery and retail sales.
Generation is the actual production of electricity.
It can be generated through a variety of ways, but most ways create steam to turn a turbine to make electricity. Once the electricity is produced, it is delivered across the poles and wires along the highways and in your neighborhood to your home or business. With Texas Electric Choice, you are choosing the company that sells electricity at retail. Your current electric utility will continue to deliver it to you over the same poles and wires. Electric customers should contact their selected Retail Electric Provider about power outages.