By acting in the following ways, members can ensure a positive group atmosphere. Description involves sharing one's feelings without assigning blame. Taking a problem orientation means collaborating to find a solution. Spontaneity means open and honest communication. Empathy tells others you understand their thoughts and feelings.
Equality means valuing others' opinions.
B. Problem-solving effectiveness can be enhanced by knowing some of the special techniques that have been developed by small group experts. By knowing how to use the standard agenda, group members can follow an orderly pattern in thinking about problems. The first step is to identify a problem clearly b. The second is to analyze it by identifying restraining and helping forces. The third step involves clearly understanding the criteria they will use to judge solutions.