Hospitality Communications Hospitality Communications provides the students with the opportunity to apply the writing principles of effective business communications. The course allows students to explore job search techniques, and is designed to assist students in developing confidence and skill when making individual oral presentations, communicating in group situations and interacting in the workplace. This course will provide students with essential skills in the use of standard office computer applications. Students will focus on the use the computer as a tool for communicating information. Managing Housekeeping Operations Introduces the student to professional housekeeping operations.
Emphasis is placed on Housekeeping, maintenance and laundry procedures.
In a guestroom simulation, students are trained in correctly appointing, maintaining and inspecting the guestrooms and public areas of a hotel. This is part of a series of courses designed to provide the student with an understanding of the front office cycle through manual and computerized simulation. Course skills focus on all components of the reservation cycle. As well, guest relations and up-selling techniques will be explored. This is course two of two in a series designed to provide the student with an understanding of the front office cycle through manual and computerized simulation.