In the US and other countries, dealer may have an obligation to notify the consumer customer of out of stock status and afford the customer the opportunity to rescind order if products are not delivered within a certain period of time. Does the manufacturer agree to drop ship to the dealer s customer. Does the manufacturer agree to drop ship to dealer s internet customers only in the dealer s territory, leaving the dealer responsible for out of territory sales. Is there a minimum inventory requirement for the dealer to sell on the internet. If the dealer is an agent, what are the commission, and order acceptance terms.
Manufacturer can require all dealers to be responsible for their own sales.
Manufacturer can require dealer responsible for the sale to contract with other dealers into whose territory the product is shipped to handle installation, service and warranty repairs. Manufacturer can administer a pass-over fee program to compensate dealer into whose territory the sales are made for the costs of installation, service and repair. Manufacturer can separate service entirely from dealer or distribution system. Manufacturer creates service centers or contracts with third parties to handle service for internet sales whether made by itself or by others. Warranty and disclaimers.