Learn to identify what you want to see as an outcome. Ask directly for it. Make your expectations clear. Remember, these letter writing principles apply to all situations you are dealing with. It can be equally effective when dealing with education, medically, mental health, and other social service agencies as well.
Letters make communications clearer.
B. Document what was said to you, or what you said. C. Document agreements or disagreements. D. Justify your stand. E. State your change of mind since your last discussion or meeting. F. Apologize when you may have been out of line.