There is no guarantee that any intervention is going to correct a behavior that is causing problems with some or all of the group. Some behaviors are used by individuals for specific reasons, which they may very well not want to change, because the outcome pleases them or meet their own needs. More about direct intervention Direct intervention is a difficult process and requires a great deal of friendliness and empathy. Many facilitators feel uncomfortable or unable to intervene and choose not to. If you know you are having problems that need intervention but do not feel confident enough to do a direct intervention, you can use an outside mediator such as a family counselor to work with ineffective individual behaviors.
Groups have differing expectations of their members and their commitments to the group.
Asking a group member to make personal behavioral changes for the betterment of the group may be outside the charter or responsibilities of the group. There is fine line here sometimes between doing group facilitation work and personal counseling and therapy. Your commitment as a facilitator is to the group, and you need to be carefully decide how much personal work you can and want to do with individual members. Check your inferences In the process of observation you may make an inference that a particular behavior means a particular thing. It is important to check your inferences.