Signs clearly identify the location of bathrooms, nursery. Sunday school office, etc. Detailed building maps are available at the main entrance to assist guests in finding the various facilities and offices. Greeters are stationed at the entrance of your building to welcome all worshipers. These trained greeters offer a special welcome to guests and are in place at least fifteen minutes before worship begins.
Greeters receive annual refresher training in the art of effective listening and welcoming.
New greeters are recruited regularly and all greeters are taught to see this as an important ministry. Visitors and members of your congregation are encouraged to wear name tags. Consider using permanent name tags for members to save on cost. If you use permanent name tags, be sure visitors name tags are similar in appearance so they do not feel singled out. Your nursery is clean, well staffed and adequately equipped.