H otel is a service industry. Good service includes security. A hotel with the best service but poor security would expose guests to crime risks and compromise reputation and goodwill. Singapore has an excellent reputation among tourists of being secure and safe.
Hoteliers are responsible for the protection of property and well-being of their guests.
We should not lower our guard against crime or be lulled into complacency that crime is under control. A crime can occur in any place at anytime to anyone when the elements of opportunity, target and offender coincide. Hotels have to assess the risks and place a comprehensive security system in place. Security is an essential investment and not an optional expenditure. C rimes can and do occur in both public and non-public areas.