Cotton's World of Water does not sell, give or rent the names and address of our customers. Cotton's World of Water is proud to offer a 24 hour LIVE operator to take orders and messages. If you have any questions, leave a message and a time with the operator and we will get back to you. Your order will be shipped within 48-72 hours, you will be notified if that is not the case which is unlikely. All US orders are shipped by Priority Mail, US Postal Service, and should be received within 3 days.
Express shipping is available.
Any defective product we will reship another upon return of original. If you do not like a product and wish to return, it must be done in a reasonable time after purchase. You will receive the purchase price refunded. We have been in business over 50 years on Cape Cod Massachusetts.