New work environments. More and more people are doing a larger and larger percentage of their work via telecommuting. Many of us have cell phones, wireless Internet and E-mail capabilities. It s very common these days to see people conducting business in airports, from their cars, and other previously inaccessible places. Focus on information and knowledge as corporate assets.
Information is the key to better products and increased profitability.
In the workplace you will be expected to work efficiently to gather, sort, store, and disseminate data. The Communications Model at the bottom of page 4 is of fundamental importance to your understanding of this entire course. While it could be static, it is more often something as simple as a spelling error that damages the credibility of the sender. Many distractions keep us from hearing what the speaker has to say. If we don t concentrate on what s being said, our minds may wander.