112 Business Communications Course Description Provides knowledge and application of written and oral communications found in business situations.
Letters Set up a business letter in an acceptable style.
Develop acceptable skills to produce clear, complete, concise, accurate, and courteous messages. Plan and write letters that will maintain goodwill by using the you-attitude, a positive tone, and the active voice. Envelopes Address envelopes according to postal regulations. Fold letters and insert them into envelopes correctly. Memoranda Write an effective interoffice memorandum.