The new correctional facility is very much a part of the community today. An active Community Advisory Board helps the facility to select deserving projects for its outside inmate crews. The crews, under Correction Officer supervision, paint and do repairs to local fire halls, churches and libraries. They help local highway departments with brush removal and related activities. They also work regularly in five state parks, including Cedar Point State Park which occupies the strip of land between the prison and the St. Lawrence.
Inmates also serve the community from inside the fence.
Vocational horticulture shop students provide flowers to brighten the main streets of the local villages. Other inmates build picnic tables and make posters and signs. This job was first given to prisoners during Cape Vincent's alternate correctional facility days. In 1998, the facility's staff and inmates were honored with a Community Service Award presented by the Cape Vincent Chamber of Commerce. An ice storm in January of that year created havoc through a swath of land extending from Lake Ontario north and east into Maine and Canada.