He expects SBS to install 200-300 Web banking sites by the end of this year. Jimmy believes banks should embrace Internet banking with a well-planned approach that is fast, but sure. Some banks underestimate the importance of the interface to their core banking software. Plus real-time accessibility is an issue. Apparently SBM has struck the right Web chord with its customers since they have signed up 1,600 customers in about three months and their customer base continues to increase.
Internet banking is further along in reality then ATMs at a similar stage.
However Internet banking itself needs to offer more. A consumer will need to be able to buy their car and homeowner insurance online from the bank, shop loans, plan college expenses, retirement, etc. Familiarity with the Web fueled by online trading, chat, e-mail, online shopping, greater Internet access savvy users. Making it an easy experience to do banking and transactions. Chris Martin says he wants customers to come to SBM Web site and do all their banking with them.