Of course, emergencies and high occupancies may mean you won't get your room choice when you check in. If that happens, we will place you in an available room until the one you requested becomes available. Smoking is prohibited in any area of the interior of the hospital. McAllen Medical Center encourages that all valuables be left at home. In the event that is not possible, we provide a vault in the cashiers office for the safe keeping of money, jewelry. and other items of value.
Every patient has the right to always expect fair treatment and compassion under all circumstances.
Every patient, regardless of race, religion, sex, age or handicap is entitled to the highest level of personalized care and equal treatment. Every patient has a right to confidentiality of a11 medical examinations, treatment, and records of medical and personal information. Every patient has the right to refuse any treatment or test to the extent permitted by law. Every patient has the right to retain personal dignity and can expect sensitivity from our hospital staff regarding personal feelings and respect for privacy. Patient Responsibilities Patients are responsible for providing to the best of their knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, advance directives and other matters relevant to their health care.