We accept requests only through correctly filled in form on our site or in email in special cases. We guarantee reservation in the hotel selected by customer if there is room available or an alternative if accepted by the customer. If reservation is successful we send you a confirmation letter by email. Client has the possibility to check the reservation at any time by calling the hotel. Unfortunately - no.
Hotels require a credit card number to secure a reservation.
If the guest does not cancel the reservation within the cancellation notice period and does not arrive at the hotel, the hotel will or may charge the credit card for the first night's accommodation. Without a credit card the hotel risks being left with an empty room with no one to charge for it. Please refer to Cancellation Policy for more information. While the hotel has your credit card number, no immediate charge is made. Payment details are decided upon by the client upon arrival or departure at the hotel.