Help files, or online help files for review, field test, system tests, as required. Acts as part of a product development team to write documentation that support introduction or release of OCLC products. In consultation with manager, establishes schedule with milestone for review. Submits and reviews electronic files of documents for publication on the Web.
Initiates review and usability testing.
Master's degree in library and information science or equivalent knowledge of library operations gained through work experience. An excellent understanding of library processes and terminology. Experience with electronic documentation such as on line help systems and documentation for the World Wide Web. Online Computer Library Center, Inc. is an equal opportunity employer. OCLC maintains an ongoing commitment to equal opportunity and affirmative action, and seeks to sustain a diverse workplace.