Whether you choose the Info. Maintenance and updates happen automatically. With the Purchase Plan, there is an initial purchase price, and then an annual maintenance fee. Updates are installed by your Information Services department. On-line Help Manuals become virtually unnecessary.
Help is sponsor specific and field specific.
The screens are linked to the sponsors own on-line information and the institution specific tables are preset by the system and module administrators so they are current and accurate. This eliminates stray pieces of paper and binders of instructions. The information is immediately available to the user whether they are in their office or working from home. Net result is a better use of time and effort. The Internet Service Plan Instant Updates and Revisions Enhancements made to the system are made directly to the InfoEd server with no action needed by the user.