My first arrived broken, in fact. Scans are fair at best, but OK for most home scanning. The bundled Precision Scan Lite software is nifty and quite useable, although not as flexible as I would like. Now, the bad. The software and drivers for this scanner are good when they work, but they seldom work.
Installation often fails.
Updates from the HP site help little, and HP tech support is the worst I have ever seen. They can't even make the light go off on their scanner, even with patches. I couldn't recommend this scanner unless it were a gift. Corp. All Rights Reserved.