Guided tours can often be arranged but only by application in advance.
Guide books are on sale in English, French and German.
On the ground floor of the Castle are Shops in the sunny Victorian kitchens, offering a large selection of gifts for sale, and nearby, the self-service restaurant selling cream teas, refreshments, a hot dish of the day and snacks. There is a tea kiosk adjacent to the car park, open according to weather conditions. Lavatories are located in the Tea Garden, adjacent to the car park, and on the ground floor of the Castle. The Greenhouses with traditional and exotic plants are open and the Kitchen Gardens , with organically grown vegetables may be viewed. New flower gardens are being established.