While using technology is essential, conducting business more efficiently is the main point. More than anything else, electronic commerce is about change. It is a process of continuous improvement. It is using e-mail, electronic funds transfer, EDI, websites, and other computer technologies to improve business performance. Companies need rational economic reasons to change.
Electronic commerce is about speed and flexibility.
It s about using these inherent characteristics of telecommunications and computer technologies to conduct business, increase profits, and gain a competitive advantage. The information contained in the document is what s important. Its rapid delivery is the goal, which is why fax machines are in almost every office. The information is delivered in seconds rather than days. Shorter delivery times enable a company to maintain a smaller inventory and, therefore, reduce inventory costs.