Wholesale customers are guaranteed prompt replacement or refund of defective product, upon its return, and other terms will be as specified in the purchase agreement. We often answer the order line ourselves, but in order to take your orders 24 hours a day, we must use an answering service. Please do not hesitate to get in touch with us for more information about anything we handle. We would love to hear from you at any time about our products and our business. People work very hard on these productions, and send them out, and almost never get to hear applause, laughter, boos or hisses.
Every response is very welcome.
If you have any question about LodesTone, about your order, or any kind of problem, please contact us directly. We'll do whatever is in our power to help you and fix problems.