With the advent of Exchange 2000 and its new features and enhanced collaborative qualities, the reliance upon Exchange is expected to increase significantly. Business requires that both back-end collaborative applications and communications be available 24x7.
Downtime now costs more than ever before, because customers demand immediate access.
Business hours on the Web have no down time, and if access is not available or slow, competitors are only a click away. Intelligent management is essential to maintaining complete availability and reliability. You can read this article in the printed edition of this publication. Inc. All Rights Reserved.