App developers create interactions. Complex stuff requiring years of training and committment to very very hard work in a competitive world. People who manage systems or networks or websites or groups of users, customizing the systems, building applications out of system functions and commercial apps. They're at the front line. They understand the human systems.
Every organization is different.
Lots of secretaries fit into this category. They have the time and the patience to learn, and they understand the organizational issues. Librarians turn out to be big end-user script writers too. They connect the two worlds. At the intersection of any scriptable product and script writers, we need people who have a systems background, deep talent and committment, people who are driven to learn and grow.