Travel managers also object to hotels calling the fee a surcharge, thereby bypassing rate negotiation or contract processes. One company directed its legal department to get involved. Others are flatly refusing to pay the fees. Still others are insisting that hotels reflect the surcharges in contract and RFP processes. This affects our bottom line, too.
Hotels say they re temporary, but it s been a year in markets like California.
Travel managers also complain they ve seen no initiative on the hotels part to conserve energy. Some chains, however, are being proactive. As these and other countermeasures settle in, WorldTravel will continue to monitor the surcharge outlook for our clients. A hotel may be within its rights to add a fuel surcharge to a negotiated rate. Instruct your travel planners to be alert to surcharges that may vary across states and even within the same hotel chain.