Whenever our employees are in the field, they are there to provide a valuable service to you. Having actual meter readings means NPC doesn't have to estimate your usage, meaning your bills reflect your actual electric usage. We need your help to keep them safe as they go about their work. It's up to you, the homeowner and NPC customer to take the responsibility to restrain your dog when the meter reader arrives. Just check your bill for your next scheduled meter read date, and be ready to lock up Fido while the meter reader works.
Locked gates are another impediment.
Again, being aware of the meter read date will allow you to unlock your gates long enough to give our employees access to your meter-to which they are entitled by law. Please don't let trash or other household items impede access to your meter. Our employees carry NPC identification that includes their photograph and employee number. If you have any doubts about someone claiming to be a NPC Company employee, call us with the representative's number for verification. If you ask for an identification badge and one is not produced, do not admit the individual.