As software-intensive organizations increasingly recognize the need for guidance in seamlessly introducing new software tools and technologies, many practitioners are discovering they lack the skills necessary to champion successful adoptions. INTRo is a Web-based resource that guides software professionals through technology change management through organizational and technological assessments, proven practices, and methodologies that foster learning.
INTRo goes further by providing a greater level of detail, content, and support for users.
Using INTRo, an organization can introduce new software tools and technologies by following a series of structured and informative process steps, tutorials, tips, checklists, and sample process outputs. The model emphasizes the importance of sharing information and disseminating knowledge practices throughout an organization in order to develop more lasting and complete business solutions. Further, INTRo addresses change across the dimensions of process, technology, people, and culture. While typical change models tend to focus on one or two dimensions, INTRo provides a more customized method across multiple variables. As interactive learning and collaborative practice were integral to developing INTRo, Levine hopes to stimulate an online community around the use of INTRo by developing a Web-based forum for users to share lessons and explore alternative approaches to technology adoption.