Generates reports for utilization and cost savings with custom reporting available. Generates authorization letters to providers for EAP and managed care services. Re-prices insurance billings for payment by the Plan Administrator under managed care. Creates follow-up reports to ensure all cases are handled expediently. Each open case carries a date sensitive code to ensure that action is completed in a timely manner.
Interface provides services nationwide for large and small businesses.
Interface works with many Plan Administrators in managing the mental health portion of their clients' health plans. Interface's average turnaround time for reviewing and re-pricing insurance claims is less than 3 business days. Interface's program is a full broad-brush EAP including counseling, legal, financial, and other assistance on a nationwide basis. Interface maintains a high client retention rate with positive growth every year since inception. In over 10 years of operations, Interface has never had any legal action brought against the organization.