Schroeder said he has helped hundreds more over the phone. Even a Russian Brigade computer required the help of Schroeder and his crew. The problems affecting computers in Bosnia are varied and unusual compared to computer problems back in Germany or in the United States. Problems range from non-functional hard drives to faulty monitors to sticky keyboards. It shorted out the board inside the computer.
Dust is perhaps the biggest enemy of computers in the field.
Dust gets into the computer and affects the circuitry, drives, monitors and keyboards. It shorts the electronics. Unfortunately, dust is everywhere and threatens every major computer system in use by the Army. All it takes is some care. If people cared about their computers, they would not have many problems.