Giving a consent is a an act of reasoning and deliberations after balancing the good and evil. The consent is obtained after explanation and reasonable understanding of facts and not by hiding facts or mis-representation of facts. Consent should be informed and preferably in writing. In such situations if it is a genuine and real emergency, the child can be managed even without con- sent. The neighbors consent doesn t have legal validity.
Documents can be friend as well as foe of medical personnel.
Documents are property of hospitals and should be produced on written requests only. Documents carry confidential information of patients and should be released with consent. Well maintained documents may be helpful in most of the cases of negligence. Care should be exercised to ensure that documents are clean, complete, chronological, comprehensive, correct and without manipulations. A complainant can be consumer himself, any beneficiary, voluntary consumer organization or Government.