Try to ask questions that will facilitate discussion. Avoid questions that require a yes or no answer. Don't ask leading questions. Keep the questions open ended so that the employee has the opportunity to speak freely. Be sure to ask only job-related questions.
Listening skills are essential in an interview.
It is important to let the applicant speak without being interrupted. Remember, the purpose of the interview is to obtain as much information as possible. While applicants are speaking, watch their body language and facial expressions. These expressions will provide you with additional insight about what is being discussed at the time. Legal Matters Federal law regulates the types of questions that can be asked during an interview.