But now the chickens have come home to roost. Today I'd like to talk with you about the convergence we are seeing in the global financial industry and about the inevitability of the change it is driving. Because that change makes sense. Convergence is driven by many factors. But these drivers will have no economic impact unless consumers purchase the result.
Great companies have a deep understanding of their customers.
Hope that they can make time stand still or even turn back. Hope that if customers buy Revlon products, they will reflect Revlon's stunning models. Porsche's mystique was missing in the 914. And it didn't sell. In America, a car crazy country if there ever was one, Cadillac is having great problems appealing to the younger market.