Every organization begins the deployment of a new messaging system with certain expectations.
Creative Networks, Inc. recently conducted a survey of organizations that have deployed Microsoft Exchange. We asked them about their expectations with regard to the investment of time in various activities related to deploying Exchange. We found the expectations that most organizations had prior to the actual implementation and deployment of the system were met. We asked organizations to compare their expectations to the reality of the implementation and rollout, in terms of work to the users that had thus far been migrated to the new system. In the next newsletter , we'll examine the reasons why implementation and rollout take longer than expected.