Recipients include mostly private companies, as well as some cities, towns and federal, state and local agencies. Each party's settlement contribution will be calculated based on hazardous waste manifests documenting shipments made to the site. EPA has a dedicated hotline to assist the letter recipients in obtaining more information. A voice mail box is available to leave a message outside of operating hours or if the Hotline is busy. Due to the large volume of requests for information anticipated, individuals should allow up to three business days for a response.
Information is also available at the site repository.
A 1997 investigation determined that the site posed a threat to human health and the environment and therefore warranted an EPA short-term cleanup action. The National Oil Services Site is located at 16-20 Elm Street in West Haven, CT and is situated on the west shore of the West River, adjoining New Haven Harbor and Long Island Sound. National Oil Services operated a waste oil storage, treatment, transfer, recycling and disposal facility from 1982 to 1997, at which point, after a number of years of attempting to bring the company into compliance, the Connecticut Department of Environmental Protection ordered operations to cease. The property owner evicted National Oil Services and its subsidiary business, Atlantic Environmental Laboratory. Prior to vacating, National Oil Services filed for bankruptcy.