Applicants who have applied to the program from a location away from the immediate vicinity of the university fail to get the necessary requirements for the actual programs. In addition, the education personnel who are assigned to answer questions from the applicants via phone were not at all qualified to offer any sort of assistance due to their obvious lack of knowledge in regards to the program. As an example, I had several initial questions regarding the requirements specific to my elementary education program. However, my questions were not thoroughly answered until I had an appointment with a CSUN education program adviser who provided me with the information necessary for me to correctly schedule courses. This pertinent information was provided for me three days prior to the Fall semester.
Inconsistency is also a serious problem with the elementary education program.
During my application process, I was granted several transfer credits that would apply to the credential program. This event not only directly affected my course selection, but also affects my financial aid and length of enrollment in the program. Whether or not my undergraduate credits were honored, this last-minute decision was another example of the department of education's inability to effectively recruit and consult incoming students. Had I known these circumstances prior to accepting an enrollment offer here at CSUN, I can honestly say that I would not be here today. The lack of the department's organizational and interpersonal skills to communicate effectively has changed my attitude toward the program as a whole.