Ten years ago there was no Phone Center. Demands on this area continue to grow rapidly, but we have no room to add even one more Phone Center Rep. Since the late 1980s we've added new ways for members to do business with the CU, by computer, the Internet, automated Telephone Teller, ATMs everywhere on the planet. Each of those systems has required increased staff to run and program these time saving technologies. Our Information Systems department is out of room.
Machines are jammed together, and programmers are working in hallways.
We are committed to the technology that allows us to meet your needs economically and efficiently wherever you are, and whenever you want. But more room is essential to that commitment. Our popular member meeting room and The Investment Center are only two more examples of the clear need for more space. We'll do our best to minimize the inconvenience to you, and we promise you continued top quality service during the project. Please grant us your patience as we build.