The system books the available and qualified therapists based on daily and weekly schedules. Resources such as massage rooms, therapy tubs, facial and body treatment rooms are all user defined. Optima Oscar uses the latest concepts of help desk and guest services. One extension telephone number is all that the guest needs for housekeeping, maintenance problems or just some directions to the nearest post office. The system helps the operator to follow up all guests requests, and confirm guest satisfaction.
Management can easily and quickly track weak spots and repeating faults in the hotel.
The system guarantees an immediate reduction in guest complaints by significantly reducing response time.