Individual IGA stores will fax information or purchase requests to H.Y. Louie. Even the warehouses use FACSys as a tool for H.Y. Louie's inventory system. Quick ROI H.Y. Louie has identified some very specific areas of cost savings due to FACSys. There were previously two full time positions dedicated to managing faxes. Since FACSys has been implemented, one of those employees has been freed to do data entry.
Employees can send out their own faxes right from their desktops with only a few key strokes.
With the elimination of incoming faxes on stand-alone machines, the other full time employee who was responsible for manual routing is now available for other administrative responsibilities. Plus, there is all of the time saved from not having to deal with the manual fax process. Using stand alone fax machines was far too labor intensive for H.Y. Louie. Netcare has always been extremely helpful. They are tolerant, patient, and knowledgeable.