New business models, such as ecommerce and ASPs, are keeping IT services vendors very busy and Japanese companies confused.
Japanese companies are unable to grasp their IT needs when facing business changes and challenges.
Accordingly, IT services vendors are faced with clients that do not have a clear vision of what their needs are, and therefore client expectations become difficult to manage. The Japanese economy showed a vague sign of recovery in 1999. The Japanese economy is not making a strong recovery and will continue to experience uncertainty in 2000. Nonetheless, IDC expects the Japan IT services market to continue its growth, lead by the business sector. Opportunities in the Japan IT services market lie in the outsourcing area.