Only Praxis Alerts All Praxis. A sizable minority of patients would switch to a physician who used email. You wouldn t dream of it. There are good reasons to do so, however, not the least of which is that patients want to use this form of communication. And email offers real advantages that can enrich your practice.
Email solves two problems patients often complain about.
The first is the trouble patients have in communicating with physicians' practices. The frustrations of phone tag can be nearly eliminated by using email. It reduces paging at inappropriate times and your wasted calls to patients during their dinnertimes. Email may also increase the intimacy of the doctor-patient relationship. When there is urgency to a communication, of course, email is the wrong medium, a point that must be emphasized to patients.