Reports should supply information on time and material studied for each student and for groups of students. LabManager is a freeware application for both PCs and Macs that manages a computer center checkin and waiting list. Making the database requires some skill with database management software. I suggest that you hire a computer science student to do the job. A much simpler database than the one described above is all that is necessary to manage a catalog of materials in the center.
Hard drives are full, often full of random downloads or of multiple copies of the same software.
Key files or even applications are missing or are not findable. Find out what arrangements your institution has made to site license antivirus utilities so that they are available at low or no cost. If it hasn't done so, it should. And ask what means the institutions is using to distribute the updates that keep antivirus utilities working properly. They essentially 'lock up' most areas of the computer so that changes can be made only in a specified area, usually in a specified folder.