Every successful company knows the importance of getting timely employee input.
But, if yours is a company of any substantial size, you realize that it can be a logistical nightmare printing and distributing a paper survey and then of course, compiling the data as it comes in. Traditionally this method suffers from low response rates, slow turnaround, and is most definitely more expensive than the alternatives. Such was the case for a major banking chain for their locations in Texas. The standard practice for years was to distribute a paper survey to all of the nearly 4000 Texas employees throughout the state. Upon completion, the surveys were gathered at the various banking centers and ultimately forwarded to one location for data-entry and report generation.