Once they have finished, assemble them back into one group and discuss the exercise. Ask for real life examples of positive reinforcement and other reinforcers that might have seemed like positive reinforcement. Break the class into small groups again. Using the Practical Exercise section listed in the later part of this guide, have the learners create a positive reinforcement example for each idea listed. After they have created their examples, bring the small groups back together and discuss their work.
Extrinsic rewards consist of pay raises, promotions, and other symbols of recognition.
Intrinsic rewards are not given by someone in management, but relate to the job itself and the pleasure and sense of accomplishment that it gives the employee. Rewards must be tied directly to behavior that the manager wants repeated. The employees must know rewards are available and know how to get them. Rewards should be administered as soon as desired behavior is present. And employees should be rewarded only for what they themselves have done.