Exceptions to our cancellation policy will only be made upon review of a completed Exception Form, documented unavoidable circumstances and immediate notification having been given to the reservations office. Rafting Policy Wildwater Ltd. has an excellent safety record, but rafting is not without risks. Wildwater's permitting agencies require all trips to meet specific equipment, first aid and equipment standards. Type V life jackets must always be worn on the river and helmets are required on most of our whitewater trips. Safety procedures are explained in detail before and during your trip and it is every rafter's responsibility to adhere to these procedures.
Every participant is required to sign a waiver of liability prior to going on their rafting trip.
Managing agencies require basic first aid and CPR for all our first year guides and Advanced First Aid and CPR for all guides with more than 1 years experience. Wildwater Ltd. prohibits use of alcohol or illegal drugs before a trip or while on the water, prohibits harmful conduct or interference of any kind with safety, and requires participants to inform Wildwater of any pre-existing medical condition or use of prescribed medicines. Wildwater reserves the right to remove any individual from a trip, with no refund, if these policies are not followed.