Through 1997, NCS Pearson processed millions of ballots for selecting a long distance carrier in Mexico. In 1999, NCS Pearson Argentina signed a multi-year service agreement with Argentina s telephone carriers. Services provided under the five-year contract include the creation, management and maintenance of the database of long distance subscribers and providing extensive database management, and call center services for the processing and verification of all end users long distance subscriber selection. Order Processing and Direct Mail Intake Mexico and Worldwide - The Mexico division of a worldwide cosmetics company processes 16,000 orders a day using NCS Pearson imaging technology. Throughout the world, orders are scanned using NCS Pearson imaging systems to capture optical mark bubbles and hand-written numbers.
Documents processed include subscriptions, promotions, and sweepstakes entries.
Increasingly, product registration, customer satisfaction, and employee surveys have become a source of critical data for organizations of all sizes. Australia - McDonalds Restaurants uses NCS Pearson systems to collect data and provide statistical reports of customer survey data from drive in and in store facilities. Germany - One survey organization uses NCS Pearson services to process worldwide customer satisfaction surveys of new Mazda car owners. NCS Pearson translates the questionnaires, prints the booklets, processes the returns, and conducts the telephone follow-up. NCS Pearson supplies the system, forms and hardware support services.