The urgency of addressing these items depends on the schedule of emergency work and the situation surrounding the problem. To increase timeliness of completeion, when reporting a work order to the desk, be sure to be as specific as possible about the nature and location of the work to be completed. The items of lowest priority are items that could be taken care of during routine maintenance plans. Examples of this type of work include loose baseboards or tack holes in the wall. This is not an exhaustive list of the type of work orders that the department responds to, but it is designed to provide an understanding of how your work is being taken care of.
Every effort is made to complete work orders within three days.
Delays to completion include the need to order parts or referral to another area of the University. If you have questions about the status of your work orders, you may contact the front desk of your residence hall or the Maintenance or Housekeeping department directly. On check-in to the residence halls you will be provided with an inventory card specifying the physical condition of your room. You should carefully record the repair condition of each item listed on the inventory card. Your advisor will check to confirm your assessment and both you and your advisor will sign the inventory chard to confirm the initial condition of your room.