This number is representative of many different cultural and racial groups. Each of the Association's member organization is operated by an Executive Director, reporting to that organization's Board of Trustees. NCA is managed by a Board of Trustees comprised of a representative from each member center and of corporate and civic volunteers from the community at large. Executive Director of the Association, Joseph R. Garcia, Jr. is assisted by managing directors in the areas of strategic planning, new program development, contract management, early childhood services, health services, and finance and fundraising development. In the past five years, NCA's Member Centers have struggled to accommodate an increasing demand for service, providing more than 95,000 Cuyahoga County individuals with child care , out of school meals programs , youth and elderly services , job training , education , drug prevention , and health and mental health programs .
Many centers are also active in housing , economic development , and home improvement programs .
NCA is committed to working in collaboration with many public and private Greater Cleveland organizations and institutions to enhance and further our mission while addressing problems of mutual concern. Overall, NCA coordinates, supports, generates, monitors and cultivates centers in the settlement house tradition.