May search prisoners as required. Incumbent has contact with police officers, emergency and service organizations, other City employees, and the general public. Effective handling of contacts is required as employee is expected to deal effectively and courteously with the public. Incumbent is responsible for ensuring that departmental and city policies, procedures, rules and standards are followed. Employee is accountable for the quality of work performed, and is expected to use good judgment in dealing with emergency calls and the public.
Incumbent works primarily indoors, except when assigned to perform parking enforcement duties.
Work may involve stressful situations where speed and accuracy are extremely important. Incumbents are assigned to shift work and rotate through various assignments such as dispatch, parking enforcement, property and evidence, crime prevention, reception counter and data analysis. Work may often involve stressful situations in dealing with negative and antagonistic individuals. Ability to interpret and enforce parking regulations. Ability to handle multiple work requests under pressure and with frequent interruptions.