Project management applications are highly appropriate for regimented and structured processes in which users need to walk through a process step by step. However, most knowledge workers involved in professional services and client management work cannot depend upon rigidly structured processes to help them with the ever-changing, ad hoc issues, opportunities, and challenges they confront on a daily basis. According to the Gartner Group, more than 50 percent of work activities are undefined and are dynamically determined by employees based on the events and knowledge at hand. This involves the application of human intelligence and experience to evolving, real-time information to make decisions or reach solutions. WebSpace does not replace project management software, but focuses on the greater number of activities where there are no defined steps, processes or pre-determined outcomes.
Flexible collaboration is key to any true knowledge work.
However, many collaboration tools are inadequate for information reuse or knowledge management purposes because users are forced to use a structured taxonomy that does not match the user's individual workflow or organization methods. WebSpace also offers significant advantages over other leading team collaboration solutions due to its enterprise scalability and configurable capability for modeling unique work processes. WebSpace is the only product that allows users to combine personal information and team information.