Before any of this information can be used, it must be verified by the project team as still applicable. Think of the information that the ratings represents as information for possible team development.
Feelings depend on behaviors and behaviors can be changed.
Try to keep in mind that you are not being rated. Spend your time trying to understand your data rather than trying to rationalize causes for the low ratings. All surveys, inventories, and questionnaires are flawed. First, teams should look at their ratings for each Characteristic and identify first order strengths and opportunities. Second, teams should examine each item within each Characteristic to look for second order strengths and opportunities for improvement.