This means that if you are typing even one letter wrong, the system will deny you access. Go back and read the instructions that we sent you with your passwords and then try typing them in again exactly as you see them. Typing them wrong is the most common mistake subscribers make. If this still fails to work for you, please contact us and we will re-send the original email.
Lines get clogged or crossed, computers fail.
Please be patient. If all else fails we are happy to issue you a new password to the site as long as you are a current subscriber. And remeber, try to keep this email somewhere handy where you can get to it easily in the future for help accessing our system.