There will be a shared response to alarms problems Security Services Department will provide assistance and information about false alarms Building administrators and Facilities Services managers will support the timely correction of alarm problems as needed. Security Services Department will direct the electronic security vendor to immediately correct any electronic system problems that cause false alarms. Security Services Department and or facilities services will inspect the problem location to determine if the problem is electronic or mechanical. Door hardware is in disrepair. Door continuously propped open.
Hardware locking mechanism needs repair.
Security Services Department will provide a recommendation for the correction of the condition or behavior causing the false alarms. Once the false alarm condition has been identified and the appropriate corrective notifications are made, the Security Services Department will continue to monitor this alarm activity for corrective action. The Security Services Director has the authority to disable the alarm point until appropriate repairs are completed. Security Services Department is responsible for all security system programming, maintenance and system malfunctions. Building administrators and managers are responsible to ensure that facility conditions support the proper operation of electronic security systems.