Our objective is to rank at the top of the industry in long-range earnings growth and return on equity. We want our people to enjoy their work and take pride in Protective, its mission and values. The keys to growth are resourcefulness, passion, and persistence. We are dedicated to long-term growth in sales, revenues, and profit, not only for our share owners but also because it contributes to personal growth and development of Protective people. We achieve growth through innovative marketing, superior service, and acquisitions.
Growth is critical for improving quality and serving people.
It is essential to maintaining a position of strength in our marketplace and attracting and retaining high caliber people. Five Cardinal Principles For Building Quality Focus on the customer. Equip, empower, and liberate people and trust their capability and willingness to improve quality. Concentrate on the long term, the whole process, and the team. Use statistical analysis to understand and continuously improve the process.