The integrated database tracks clients and cases across the Department. There are over 32,000 client records in the system, information on over 230,000 individual services. The database itself occupies over 1.3 gigabytes of storage, and includes 988 database tables. It has reenginered the way information can be accessed on clients. This automation has relieved workers of burdensome paper work, increasing the time spent for direct client service.
Information is at the fingertips of the workers.
This system fosters the sharing of consistent information across the four divisions in the Deparment and it also enables the integration of case plan development and review. Restructuring of the child abuse risk assessment tool from 29 pages to 8 computer screens and from 5 hours to 2 hours for completion. Secretary Eichler conducted an initial review of the Deparment which produced recommendations for reengineering of the Deparmtne to improve services to children and their families. A key recommendation was to develop a new management information system to support workers and the clients they serve. The purpose of this federal program is to encourage states to develop computerized chidl welfare tracking systems to improve the effeciency of services to children and their families.