We use psychological assessments through an independent firm. We are progressive with our assessment strategies but it depends very much upon the position. For instance, we have a Quark exam that we have developed for candidates applying in our graphics area. All of these methods are indicators but they are just pieces of the pie. They need to be used in combination with one another.
HR is a very dynamic field.
The model that a lot of companies are utilizing is HR as a business partner or consultant. I love the accountability and credibility piece of that. Recruiters now operate as an extension or arm of the HR department. Developing specialists in the HR field is a business model that works very well. For instance, we have a technical recruiting manager who recruits technical candidates, and a recruiter who specializes in sales.