The Z-World corporate culture is defined simply by the daily interactions between and within department personnel.
Every employee understands that teamwork allows everyone to achieve more.
Quality is a team effort, and the extraordinary is accomplished by setting high standards and executing daily responsibilities with winning attitudes. The Customer Service Department is the front line at Z-World, assisting customers with pricing, delivery, and shipment questions, and providing valuable support to the sales staff. Each CS representative is cross-trained to handle sales orders and quotations for both US and International customers. Return of materials for repair or exchange are given the sign of approval by the Customer Service Department, which then follows up with a resolution. Sales Z-World sales personnel come from diverse backgrounds, and common characteristics make them a cohesive and productive sales team.