Investigates complaints, conducts compliance reviews and provides technical assistance and outreach to health and human services institutions, agencies or organizations which are recipients of Federal financial assistance provided by the Department of Health and Human Services to ensure compliance with civil rights law. Assignments involve the investigation of possible race, color, national origin, disability, age, sex or religious discrimination under various legal authorities. Assignments at this level involve single and multi-issue, and systemic complaints, Medicare reviews and compliance reviews. Incumbent receives independent assignments and also serves as a team member in more complex and major compliance reviews.
Interviews recipients spokespersons and other employees, and others to obtain relevant evidence.
Provides technical assistance to recipients, and other interested parties in situations where precedents or guidelines are established. Ensures that the case file is complete and fully supportive of findings in those cases assigned. Prepares a comprehensive investigative report that disposes of all disputed facts, and incorporates the correct interpretation of legal and administrative precedents which include novel or controversial cases. Prepares a letter of findings setting forth conclusions and factual bases in a persuasive manner. Assists higher grade staff in the investigation of highly complex cases by performing assigned segments.