Mike until now, payroll has not kept history information whereas the new system will. Mike also mentioned that part of the problem is the direct deposit of paychecks. Working group just started meeting. John Collins - group has had 2 meetings. Group still trying to define its charge, needs to understand Duke's economics - it is important to understand not just the technology, but also its benefit.
Group needs input of ITAC and others.
Economics will play a major role here. Change has to be tempered by client demands and associate costs, both direct and indirect, as well as perceived versus real benefits. John - yes Betty Leydon sites the example that Cisco views Lucent as its biggest competitor. John - ATM didn't take over the world. We would like to avoid going down dead end roads such as that.