When you call our RMA department and one of our representatives issues you an RMA number, the representative must be assured that you are attempting to try the solutions given. While we understand that you wouldn't intentionally send in an item under warranty that was good, it is imperative that all steps of diagnosis are attempted before sending your product in under warranty. We do not offer warranties on components separately from whole systems. If you suspect that the logic board is bad in your computer, you must return the entire computer. Many times, when something goes bad, there may be multiple items that can seem to be one item, or vice versa.
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ICN not responsible for typographical or clerical errors.