Again, an important element of this mindframe is that design does not exist in isolation but is essentially an interactive and iterative process focused on the softmachine itself - people. Moreover, we have to remember that design is no accident, but a mirror of its age. In the holistic context, we need to understand how people fit into the complex infrastructure of service provision and uptake - as exemplified by the schematic Diagram 1 below. Diagram 1 3. It gives false hope to marginalised groups who may understand it even less than the so-called expert.
Designers generally lack understanding of the demand side.
Professionals rarely like to admit ignorance about multidisciplinary and multi-level issues which can create problems. One instance is the fact that designers rarely understand the relevance of service considerations. The City as Locus Right now, the fastest urbanisation in history is underway throughout the world. The key role of design for all on public service development has been well illustrated in various studies of the city as locus of applied design and technology. Cities need a social technology, which helps to solve social problems - a technology which utilises design for all principles and is characterised by simplicity, flexibility, low cost and accessibility.