If parts are in stock, they will be shipped per the customer's request date. If parts are not in stock, deliveries will be scheduled per supplier lead times and factory manufacturing cycle times. Additionally, if at the time the spare parts are ordered the original manufacturer is no longer able to supply them, CPI Satcom Division will propose an appropriate substitute. All prices quoted by CPI Satcom Division for substitute parts will include any redesign costs associated with providing compatible parts, assemblies and equipment. Maintenance Agreements CPI offers Product Maintenance Agreements which can be customized to meet your individual requirements.
Agreements can include maintenance, installation and emergency provisions.
Contact your Customer Support Representative. On-Site Installation Assistance CPI offers customer site installation assistance. For more information, contact your Customer Support Representative. Training CPI offers training classes at CPI Satcom Division Service Centers or at the customer's site. For more information, contact your Customer Support Representative.