TV news choppers swirl aloft with cameras in overdrive. The next day an agency representative knocks on the facility manager s door and explains that a hiker noticed dead fish in the creek.
Evidence links the fish kill to manure from the facility.
The story hits the papers as management and employees at the facility start to blame each other. Hindsight tells the owner that a good plan could have avoided the whole mess. The major contribution is to force management to think through some emergency scenarios. Don t limit the plan development exercise to those emergencies involving only spills of liquid manure. Some employees who normally are very calm and confident do not react rationally or helpfully during an emergency.