In Kentucky a referral service is provided which attempts to place those potential members who inquire with sources of credit union service. This is accomplished by either directing groups to credit unions which are expanding to serve such groups, assisting in the organization of new credit unions or helping find a credit union for an individual. The Credit Union Support Team does this in a number of ways and in a variety of areas To serve credit unions adequately, the Credit Union Support Team provides consulting services, research and information, and customized training. Team members strive to address credit union needs by offering the programs and services that help credit unions remain successful in today's competitive marketplace. The consulting function acts as an extension of the league to individual credit unions and is a vital communication link between the league and the credit unions.
Consulting services are available to member credit unions upon request.
Team members offer on site assistance, providing credit union personnel and volunteers the training and advice they need to face the challenges of today's marketplace. Credit unions by their nature are not alike. In order to address the changing needs of both the large and small credit unions, the Credit Union Support Team has developed a variety of fee based programs to meet individual credit union needs. In the area of research and information, the League provides ready access by telephone for the credit unions so they have direct contact to Team members on a daily basis. This gives credit unions immediate and accurate answers to questions on operational, policy, technical, regulatory and education issues.