Once leaders have rapport with people, they both use logic and emotion to support them. They then use figures, facts and statistics to present logic of their ideas. This includes being with a good sense of right and wrong. This is expanded to ethical behavior as well. When leaders are honest and trustworthy, they can expect the same from their employees.
Effective leaders hear what others have to say and emphatize with their issues.
They walk in others' shoes by listening and caring. These attributes are critical to achieving such results as increased quality and productivity. The effective leader has tremendous opportunity to improve employee relations, trust and ultimately the bottom line. Let me show you how you can use them to your advantage. A leader must be a master of self before leading others.