Telephone Hotline BBB Members have a private 'member-only' telephone access number, which ensures you quick, priority service. A toll-free number is provided for members in long distance areas. The BBB, when advised of misleading or questionable advertising, will investigate the ad and will seek corrections from the advertiser. Our intent is to assist the business in meeting current guidelines having current rules and guidelines available and to address any questions through private voluntary methods. Advertising that is accurate is believable.
Believable advertising is a good investment.
Bad advertising destroys consumer confidence and wastes the advertisers money. The BBB works to self regulate advertising making it more effective for the business by being more believable to the public. Single copies are free, quantities at a substantial discount. Solicitations Control Everyone in business gets constant calls or requests for donations. A BBB staff member will investigate any unfamiliar offer at your request, any time.