Service to Northampton and Hadley also is free during the school year. The PVTA provides disabled passengers with more than a break on the cost of a fare. Most routes are wheelchair accessible, and 92 percent of the PVTA fleet is equipped with wheelchair lifts. Wheelchair accessible buses are denoted on the side and rear of the bus by the international access symbol, as well as on the bus schedule. The front, side-facing seats in all buses, known as courtesy seats, are reserved for individuals with disabilities and senior citizens.
Federal law mandates that accessible public transportation be available to all.
If you're unable to ride the bus due to a disability, you still can qualify for van service by filling out the PVTA's Americans with Disabilities Act application. Trips can be scheduled up until the day before the service is needed or as early as 14 days in advance. T he PVTA has a few obvious rules. Your ability to use the PVTA effectively may depend somewhat on your knowledge of the area. I phoned the Information Center to ask about a bus trip from East Longmeadow to Springfield.