All in all, communication is important in all work initiatives. An interesting description of organizational communication is stated perceptively in a book by Gregory Bateson entitled Mind and Nature . His premise is that organizations are conscious entities in their own right. If information is not available, people make it up. Given the need for constant nourishing information, it is no wonder that poor communication inevitably appears so high on problem lists.
Employees know it is the critical vital sign of organizational health.
Covey, Stephen R., The Seven Habits of Highly Effective People , Fireside, 1990. Nation s Business , November 1995. Learning About Organization from an Orderly Universe , Berrett-Koehler Publishers, Inc. 1994. A joint product of the joint workgroup on implementation of the Government Performance and Results Act sponsored by the Inter-Agency Advisory Group of Federal Personnel Directors and the Chief Financial Officers Council.