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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. Accordingly, this Order addresses the reasonableness of Operator's CPST rate increase effective July 1, 1997. If the Commission finds the rate unreasonable, it shall determine the correct rate and any refund liability. An LFA may not file a CPST rate complaint unless, within 90 days after such increase becomes effective, it receives more than one subscriber rate complaint.