Citizen Complaint Forms Created and distributed throughout the city to encourage feedback on all levels of contact and service within our department. This new position was created for conducting internal affairs investigations and supervising our background investigators. This position will be instrumental in the selection of future employees, as well as maintaining the integrity and ethical standards of those within our organization. Advertisements in The Independent These ads, in the form of articles, have been public service messages designed to help the public better understand some of the services available at the police department. Feedback has been actively encouraged in these ads, but to date only positive responses have been received.
Every patrol officer is supplied with recording devices to use when contacting the public.
While a valuable educational tool, they also serve as a record of conversations so that a transcript can be made if required by a citizen or departmental complaint or concern. Video cameras have been mounted on a few vehicles, and more will be added as funds allow, for the same purpose. Summary The Santa Rosa Police Department has been grateful for the opportunity of self-evaluation that the Commission on Human Rights hearings afforded. We have been recognized for many of our efforts, such as receiving the James Q. Wilson award for Excellence in Community Oriented Policing in 1999. We recognize, however, that striving for growth and establishing partnerships within the community we serve are responsibilities that do not end with the announcement of an award, or when media scrutiny turns elsewhere.