After returning the equipment, Media Loan will request a refund of your deposit. Refunds are paid within four weeks. Due dates are noted on the Check-Out receipt. If a borrower renews a loan over the phone, they can come to Media Loan later for a receipt. Late charges are assessed starting the day after the due date on your receipt.
Late charges accrue until equipment is returned or reported lost.
A non-refundable service fee is also charged. Late charges and service fees are assessed per checkout, not per item and are not based on equipment value. Access may be restored following a meeting with Media Loan Staff, return of all equipment, and payment of charges. If equipment is two weeks late, Media Loan sends the borrower a letter stating that the equipment must be returned within a week or the borrower must contact Media Loan to arrange for return or replacement. Notification of Evergreen Police Services, 2.