I have no idea why they don't just release a patch. But their goal is to provide high quality customer service as well as a high quality game experience. So I'm not complaining. To read the FAQ click here to order a free new Disc 1 click here . If yours in not shipped please contact us and let us know.
Exile is now avialable it stores.
Soft is still in the process shipping some of the games. So, give it a couple days. It seems like they are shipping those order with a faster shipping method first, rather than the order at which they were received. There also seem to bea lot of suport issues with the game. EST Cyan has posted a new image from Mudpie on their games page.