The words used in a message carry more meaning than nonverbal cues. Nonverbal messages can be interpreted with a great deal of accuracy. Messages are especially difficult to decipher when the verbal and nonverbal codes contradict each other. Nonverbal communication is always unintentional. Select the most accurate statement.
Eye contact is a learned reaction.
Prolonged eye contact suggests fear or stress. Eye contact should always be very brief. Nonverbal cues, including eye contact, have identical meanings in most cultures. She arranges the office so that workers have their own completely partitioned spaces. She arranges chairs for a meeting in a semicircle.