N.C. He gives seminars, runs annual sales meetings, and conducts training programs on selling and customer service. The company wants loyal customers to ensure a solid customer base and long-term growth. Until they decide, companies will continue to measure how satisfied the customer is. I can deliver an army of satisfied customers or an army of loyal customers to your door.
Loyalty is hard to achieve and harder to measure.
Well, as far-fetched as this sounds, that's close to the formula. Your nurturing determines how strong they are devoted to you. Creating a corps of ambassadors Customers who act on your behalf to build your business. Customers acting like salespeople, customer service people, PR people, advertising people, stockholders, and owners of your business. Double your business with loyal customers referring new customers.