The single organisation Preventive measures Contingency plans 2. Proactive actions about potential risks. Special situations because of Y2K. Contingency planning Support people and protect values 3. National crisis management Criminal activity Planned disturbances to society Undermine public confidence Collecting information Prepare decision making Public Confidence and visibility of actions Reliable information to the citizens is vital. It is a challenge to provide enough information in order to secure, that people can make informed decisions.
Informed citizens are less inclined to believe and act on rumours and misinformation.
Critical sectors must provide reliable information in a relevant context, but it is difficult to get this message accepted by the parties in charge. Many countries distribute information material. As an example the Netherlands has distributed 7 mill. Every household has been targeted. The political level must be well informed.