Note, however, that this life cycle is not universal. You are the number one member of the Bill Gates fan club. You own an autographed copy of a book that was ghostwritten by Bill Gates. In short, you are a Microserf. Your world-view begins to sour as you encounter a growing number of annoyances with Microsoft products.
Icons keep jumping around the desktop unpredicatably.
You spend 30 minutes one day idly searching for an obscure configuration option in the Control Panel. Slowly but surely, you begin to have doubts about the quality of Microsoft software. Then, the Microsoft Network, to which you have dutifully subscribed since 1995, begins to double bill your credit card. You attempt to rectify the problem, but are stymied by the burgeoning bureaucracy of Microsoft's Customer Support Department. Nevertheless, you wish something could be done for some of the annoyances in Windows.