Owned by the Sunshine Music Group, Music By Mail is based in Palm City, Florida. By Mail's About Me page and current auctions on eBay. Provide your buyers with a variety of payment methods. Disclose all terms of sale in your listings to avoid problems. Well-designed ads encourage bidding.
Errors reflect poorly.
Use Auction Manager and Auction Manager Pro to automate redundant tasks. When we noticed that some sellers were beginning to gouge buyers due to the demand, we responded by lowering our price and increasing the amount of copies we had available through Dutch auction and threw in free shipping. We had a customer who contacted us two weeks after a sale to inquire about its status. After notifying the buyer that it already had been shipped, we told the buyer to contact us in a week to begin a trace if the buyer hadn't received it. Another week went by and we get a notice from eBay that there was a fraud charge placed against us, which totally was baffling, as we hadn't heard from them.