We offer support limited to the parts that we install in your system for 30 days after installation. A. Sure, but you have to pay for it. Join our Customer Support Club. This is always more difficult because you can't bring it in. You may also need to seek the advice of a local repair technician as we advise you.
Few people do everything themselves.
A. Yes, but only locally. If you live in the Tampa Bay area drop in to see us. Stop by to get a quote on a new system. Bring your old box to evaluate trade or upgrade alternatives. Sorry, we don't have time for price shopping quotes by phone.