Embalmers may reshape and reconstruct disfigured or maimed bodies using materials, such as clay, cotton, plaster of Paris, and wax. They also may apply cosmetics to provide a natural appearance, and then dress the body and place it in a casket. Embalmers may maintain records, such as itemized lists of clothing or valuables delivered with the body and the name of person embalmed. Funeral directors also handle the paper work involved with the person's death. They may help family members apply for veterans' burial benefits, notify the Social Security Administration of the death, apply on behalf of survivors for the transfer of any pensions or annuities, and submit papers to State authorities so that a formal certificate of death may be issued and copies distributed to heirs.
Funeral directors are also responsible for the success and the profitability of their businesses.
Directors also strive to foster a cooperative spirit and friendly attitude among employees and a compassionate demeanor toward the families. Most funeral homes have a chapel, one or more viewing rooms, a casket-selection room, and a preparation room. Equipment may include a hearse, a flower car, limousines, and sometimes an ambulance. Most funeral directors are also trained, licensed, and practicing embalmers. Working Conditions Funeral directors often work long, irregular hours.