Internal audit reports are available and acted on. Revenue generation meets targets set. There is access for people with disabilities. There is clear sign-posting. Bathrooms and washing areas are clean.
Essential drugs are available and appropriately used.
Adverse clinical incident monitoring. Monitoring of patient perceptions. There are many indicators of performance and only a few are listed below. For some indicators, information will be easy to obtain but for other measures specific processes will need to be put in place. Eastern Cape Assessment Tool of priority management and clinical functions.