Commitment to team learning . Recognizing that businesses are bound by invisible fabrics of interrelated actions, which often take years to fully play out their effects on each other. Understanding that because we are part of that fabric, it is hard to see the whole pattern of change. People often have potential leverage they don't exercise because they focus only on their own decisions and ignore how their decisions affect others. It is important to address the underlying causes of behavior at a level that patterns of behavior can be changed.
Leverage comes from new ways of thinking .
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