No one is in charge, papers float from one department to another. Communication between departments are lacking and competition is enormous. Technology has caused product life cycles to diminish rapidly. Companies want to have a competitive advantage, but do not meet consumers needs. In the past, people did not have a choice, but now they do.
Managers have a misconception that all consumers are similar, and purchase the same products.
This is no longer true. People want customized products of quality at an affordable price. Therefore, it is imperative to reform these corporations to be flexible, efficient, integrated, and a person in charge of making sure combined tasks are performed.