Average cost and time for the easiest typical, average, and worst typical leak case were identified. Company and contractor crew performance were quantified. Responses indicated that crews were doing well and that geographic makeup had minimal impact on pinpointing. The analysis suggests that utilities may be able to use better training resources and to focus the training more effectively. Gas detector concerns focused on improved durability and usability, wider ranges, and faster response.
Appendixes provide a glossary of terms and the survey questionnaire.
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