Responsibility Human Resources is responsible for drafting and documenting the employee satisfaction index policy and program to be submitted, via the QMG for review and CEO approval. The Human Resources will implement and administer our employee satisfaction index program. Each Functional Area Manager will identify area specific employee satisfaction index requirements. Human Resources will provide technical assistance and training resources. All associates are strongly encouraged to provide recommendations and suggestions for employee satisfaction index improvement.
Exit interviews are mandatory for all employees.
The QMG will receive all responses of the questionnaires to identify opportunities for improvement. We do this to improve our customers level of satisfaction with our product. Engineering and Quality will provide technical assistance and training resources. Sales will record and evaluate complaints for possible adverse impacts on the organization.