The absence of a specific benchmark at a particular level for other kinds of work does not preclude a position being evaluated to that grade level. Occupations at this level involve structured work in support of office operations. Clerical work is performed in accordance with established policies, procedures, or techniques. The work requires knowledge of an organization's rules, some degree of subject matter knowledge, and skill in carrying out the full range of clerical assignments. Positions at this level normally require at least one year of substantive general office, administrative, or clerical experience.
Incumbents follow accepted practices in resolving non- recurring problems and meeting deadlines.
Work is reviewed for accuracy, format, etc. Supervisor is kept informed of work progress. Contacts at the GS-5 level are typically limited to agency personnel to obtain and provide information of a procedural nature. Positions at this level require the exercise of analytical ability, judgment, discretion, and personal responsibility, and the application of a substantial body of knowledge of principles, concepts, and practices applicable to administrative and program issues or studies. This kind of work is typically a service function which supports the Agency's mission or program.