But finding the right software application is not as easy as Szeto thought it would be. Like IT managers in many medium-sized companies, Szeto faces a dilemma. Pizza Hut's five-person tech department does not have the expertise to design the program Szeto requires, nor is there a suitable program in the marketplace. But they are designed for average users.
Few businesses are that average.
Szeto, for example, found that most programs were either technically unsuitable or unavailable in Chinese characters. The best way for medium-sized companies to obtain suitable software is to purchase a basic package and then hire a consultant to fashion the program to meet your particular needs. In other words, it is less costly nowadays. They advertise extensively in computer magazines. During the initial consultation, explain exactly what your firm requires.