There is no secret, really, but rather four specific steps for you to follow. An in-depth study, conducted by Harvard University, reveals that, in this country, skill accounts for 15 percent of the reason an individual lands a job, excels on the job or earns a raise or promotion. The only factor that accounts for the remaining 85 percent of the reason for job success is attitude. The right attitude is so essential in the world of selling. We tend to buy from people we do like and so do our customers.
Good grooming is an outward manifestation of a good attitude.
Product Knowledge Fire protection customers of the '90s demand that knowledgeable sales people have answers to their questions. Winning salespeople have the answers because they have done their homework by reading, researching and studying within their field. If so, meet the demands of today's tough competition by doing your product knowledge homework. I read the newspapers on a regular basis. In the birth announcement section, I have read about many women who give birth to girls and boys.