I was greeted by the cheerful event coordinator, Hallie Silver, given a nametag with a very creative spelling of my name, and whisked off to check my coat. Although I was expecting a 4-hour presentation on dining, the room I entered was arranged for a presentation, with full breakfast service along the east wall. After meekly trying to make small talk with representatives from CSFB s Investment Banking Division, I was introduced to the event s presenter, Ms. Judy Bowman, of Protocol Consultants International. She shook my hand vigorously, expressing joy at meeting me and kindly thanked me for attending the seminar. During this brief interchange, Ms. Bowman was warm and confident, she maintained steady eye contact, and she oozed presence.
First impressions are what really count.
Well, according to Ms. Bowman, it s true. The first impression in a business setting is often the handshake. I ve even gotten it from men. And always, always wear a nametag on your right hand side. This is extremely important in conveying confidence and instilling trust.