Feedback soon after a task is completed reinforces the desired performance behavior. Incentives must be attainable. Management must educate and train employees so they can see how their performance affects desired outcomes. Employees must believe the goals are attainable. Use appropriate performance measurements.
Management needs to select criteria that can be monitored and linked to employee incentives.
Anticipate the incentive message and employee actions. Weigh all the possible outcomes, including employee reaction. Display on-going performance information. Post data regularly, such as charts and milk processor data, for all to see how the dairy is progressing. In the last 15 years, much has certainly been accomplished scientifically.