Items which are insured, but damaged in shipping must be reported to Legacy Lace within 3 days. You may go to the Post Office and make the claim for damages yourself. Customer must pay for shipping to return an item. Legacy Lace will only pay return shipping if an item has a been sent in error. We do not accept packages sent to us C.O.D. Upon receiving the returned merchandise, we will refund your money, or if you prefer, you may request an exchange.
Insurance is optional, and is recommended .
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