Keys To Creating A Highly Successful Website by James Low 1. Offer Excellent Customer Service Always reply to your emails within 12-24 working hours. With the advent of faster communication tools, your visitors expect fast answers too.
First impression counts.
This is especially true for small online businesses or new startups. If your site takes too long to load on a 56K modem, your visitors will click the stop button and move on to another site. They don't have much frills on their site and they make full use of small tables and colors to deliver a fast loading site. If you use a broadband connection, test your site with a 56K modem. Minimize the Frills I have visited sites with their homepage comprising one single large table which takes forever to load.