Exposureto a high level language is also included. Principles of Quality Management. Thiscourse addresses a strategic, structured approach to the design and developmentof quality management programs in manufacturing and services. Both theanalytical and the behavioral aspects of quality management are addressed. Topics include the strategic importance of quality to organization successand the importance of customer orientation and human resources managementin a total quality management program.
Emphasis is on processes for scheduling, budgeting, andcontrolling projects.
The selection and application of project managementsoftware are addressed. Other topics include project organizational structures,qualifications and roles of the project manager, project leadership, teambuilding, and the management of conflict and stress in projects. IB 8090or consent of instructor. Thiscourse is intended to serve both as a capstone to the international businessprogram and as an elective for advanced management students. It examinesthe major policy and operational questions facing international firms todayand in the years to come.