Damaged shipments from handling must be claimed with the freight carrier immediately. If any cartons are missing or damaged, be sure to note this on the frieght bill. This leaves you open to file a claim when you open and inspect the contents. If you notice concealed damage after the driver has left, keep all packing and call the frieght carrier to return and inspect the damage and file a claim. We will replace any product that has a defect in workmanship but, obviously we cannot be responsible for damages caused by freight carriers.
Every product comes with our satisfaction guarantee less shipping and handling.
If you are not happy after initial inspection with quality, materials, or workmanship, return in unused condtion in original carton within 7 days for exchange or credit toward next purchase. Unproperly boxed returns will be charged for damages if damages not reported in shipment. If damaged and returned we will replace the merchandise with another of the same product or equal value of merchandise. The choice is up to you. Unproperly boxed returns will be charged for damages.