Much of the technology can lead to higher on-time delivery rates. The following discussion focuses on some of the latest technology in use by motor carriers and how this technology can assist the risk manager in the loss control process. Satellite Systems Onboard communication systems can gather data via satellites and are used by numerous motor carriers. These systems allow supervisors and dispatchers to keep track of drivers and trucks on a continuous basis and can keep track of the following types of data. They provide much the same type of information as satellite systems but are not as effective in parts of the country where there is limited cellular activity.
Many carriers issue cell phones to each driver.
These cell phones are the lifelines between the truck driver and the outside world. By using cell phones, drivers can relay information about a truck's location, necessary repairs, the status of a load, and emergency situations. As with satellite communication technology, common sense should dictate use. Cell phones should not be used while driving. For many motor carriers, these may eventually replace the notoriously unreliable paper logbooks now used to enforce the law.