Accessibility of management, not buddy-buddy . Information is shared with the work force through an honest and open communication process. Everyone understands what is happening and why. Lines of communication are shortened where possible and the decision making traditionally bound by the bureaucratic chain of command are avoided. The staff has clarity about who does what and why.
Management sees worth in the work force.
Perceives them as a team working together and achieving more as a cohesive entity. Staff are treated by management as adults and spoken to as such. Staff are consulted and brought into the problem solving process and share the feelings of success in their achievements. There is a supportive work environment between leaders, management and staff, and between staff members. This is identified by mutual respect and loyalty.