Make sure your modem is firmly connected to the computer. If your computer was moved recently, the modem may not be plugged in as securely. The Courier's default configuration allows 28,800 connections with other V.34 and VFC modems. The upgrade is free and the latest code revision can improve performance. The upgrade is free and the latest code revision will improve performance.
Dropped connections can occur when there is a sharp decrease in line quality during a call.
V.34 modems will switch to rates as low as 4800 bps to compensate for these changes. If the loss of quality is extremely severe, they will drop the connection. VFC connections can only switch rates down to 14,400 bps. If you connect using VFC and line quality drops below that allowable for a 14,400 connection, the modems will disconnect. If this occurs frequently for a particular call, disable VFC before calling that modem again.