PEP also works with the federal government on preparedness initiatives, such as the National Earthquake Support Plan, and provides emergency planning advice and assistance to industry. Response PEP maintains a 24-hour Emergency Coordination Centre. Through a toll-free number, agencies and individuals can report incidents, such as floods, earthquakes, landslides, industrial accidents, lost persons, oil spills, marine accidents and so on. In a typical year, more than 100,000 calls are received. PEP monitors every incident report through to its resolution to ensure that all identified needs are met.
Local governments can also access advice and assistance directly from their PEP regional office.
Recovery Recovery programs help restore communities and the environment after an emergency or disaster. PEP may coordinate recovery efforts with various agencies, as required. PEP is also responsible for administering the Disaster Financial Assistance Program, designed to replace or restore items essential to a home, livelihood or community. Volunteers registered with their local emergency program are supported by PEP through training, Worker's Compensation Board coverage, third party liability insurance and some direct funding. PEP also has numerous volunteer recognition programs, including an annual award ceremony.