The human is so busy working on the horse, that he doesn't allow the horse to learn. They need to quit working on the horse and start working on themselves. They might get it done, but they don't get it done with the horse in the right frame of mind. The horse usually gets the job done in spite of us , not because of us . You need to notice the horse making changes for the better.
Expression is extremely important.
The horse has body expression and mental expression. You must learn to read the horse's expression. The horse has multitudes of actions and reactions. They are all separate, yet inseparable. The horse will always tell you the facts.