Once the facility is full, attendants direct employees to certain locations where employees leave their cars and ignition keys, and receive a claim ticket. Vehicle keys are locked by the parking attendant. As self-park spaces open up, stacked cars are moved into them. When employees who turned their keys over to an attendant depart, they present their claim ticket and attendants give back the keys and remove any blocking vehicles. At least one attendant remains at each lot until 1 a.m.
Handicapped parking is retained at or close to current locations.
Employees and visitors with disabilities who have the appropriate tags or placards can park in the visitor lots for free. The entire parking system is being monitored and evaluated on a regular basis. These are being evaluated to provide the basis for any modifications of the system. ORS has also developed a questionnaire for all NIH employees. This is intended to solicit input on the parking system, and to assess the potential of various parking and commuting alternatives, incentives and management strategies to reduce parking demand and improve the quality of life on campus for employees coming to work, visitors doing business, and patients seeking medical treatment.