The main factors in successful outreach programs are planning and follow-through. If you create an outreach plan and communicate consistently, you will see change. Trotta encourages us, Think big. At the outset you may run up against some skepticism, but I have found that nothing convinces people like success. This will become your key that opens doors to cooperation and funding.
Evaluation is a critical step.
Get feedback by observing the partner contacts and customer contacts. You want to get a feel for whether or not your library services are meeting needs. Ask the customers and partners if their needs are being met. One good way to get this feedback is to solicit success stories from them. Try to get outcome information.