Many managers have found that the increase in quality communication with employees has reduced their overall workload over time. Reduced interaction with coworkers also forces communications to be more direct and business-like. In all six groups supervisors and managers reported selecting telecommuters based upon their previous good performance. In the majority of cases, the telecommuting employee had to agree upon tasks to perform while telecommuting and this performance was monitored closely. When surveyed, coworkers repeatedly respond that telecommuting does not impede the office routine and that the program should be expanded.
Jobs are really just a collection of tasks.
Some tasks must be done at the office. Tasks which may be done away from the office are called telecommutable tasks. The amount of telecommuting an employee may do, depends on how many telecommutable tasks they have each week and whether the equipment required to accomplish those tasks is available. Telecommuting is an individual arrangement where responsibilities are restructured to maintain work group integrity. Those arrangements are created by confronting the concerns and working out solutions.