Participants Receptionists, sales staff, customer service staff, retail assistants and medical staff. Speaking well is a key asset in the workplace.
Communicating clearly is a key business tool for everyone, regardless of job level.
Failure to communicate well creates misunderstanding and can lead to loss of business. This highly practical workshop deals with word and letter sounds, highlighting particular problem areas for the Singapore context. It aims to increase participants fluency and confidence in the everyday business environment. It demonstrates ways to control pace and stress for maximum clarity and understanding. It shows the importance of intonation in creating interest and variety for the listener.