The Update service uses and supports agents for Windows 95,98, NT and 2000, network and Linux. If a server goes down, network managers are notified via e-mail or pager. PatchLink HelpDesk is an Internet-based service that ties together IT staff from separate locations and lets them coordinate on troubleshooting. Sean Moshir, PatchLink's CEO, says his company's technology doesn't require corporations to open holes in their firewalls or build a VPN to access the services. The services can also be bought as software that can be installed on distributed corporate networks.
Customers can access their network statistics via a browser.
The service also includes preconfigured performance thresholds. If the thresholds are exceeded, network managers will be alerted via pager, e-mail, fax or an event console. Feedback Tell us your thoughts on this article or the issues raised in it. When you click Submit, you'll be taken back to this article. Why those new top-level domains aren't all they're cracked up to be.