Consumers can also print package-return labels from their personal computers.
Introduced three years ago, FedEx NetReturn was the industry's first package-return technology and today it is widely used by many businesses. Because each label contains all the information necessary to initiate a return quickly and easily, businesses can process their returns more efficiently and consumers benefit by receiving their credits even faster. From a business using FedEx NetReturn, customers can request and receive an online return label that can be printed and attached to a package. The package can then be dropped off at any of 44,000 FedEx Express U.S. locations. If an end customer prefers FedEx NetReturn's original dispatch service feature, a package return can be initiated by simply contacting the merchant's customer service department, which quickly begins the return process.