It can be a mind-boggling experience. In the Welfare centre we have an advanced housing adviser who can inform you of your rights. When it comes to repairs some landlords can be slack. Stand up for yourself. You can force them to do repairs.
Landlords have a duty to keep the house in good repair so that it is liveable.
Don't let your landlord pull the wool over your eyes, you have more rights than you think. If you are having problems the Welfare Centre will advise and support you.