Tell them about what a nightmare it is like for an honest customer to unravel a web of bogus or forged checks or unauthorized charges. Ask them to put themselves in the shoes of an honest customer whose credit card or checks have been used in an illegal manner. Unless the clerk understands what's really at stake, looking at an I.D. is just one more meaningless, time-consuming chore. Biometrics will help, but it will be a while before they are in widespread use. Until then, the human element is the weakest link in the chain protecting us against fraud.
Education is like vitamins, fortifying that human element and making it stronger.
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