For us, it starts off when people come into our company. Those are the rules of how we want to work together. We try to articulate the sort of environment that we want to have. That s a key tool for us, all buying into a common set of principles and beliefs and many of the things I ve expressed, the notion of teamwork and mutual respect and all that are articulate in our principles. That s one tool I think is important.
Many companies have their mission or guiding principles.
That s one tool that s critical. Another tool that is critical is real key communication tools, keeping everybody informed so that they feel like they know what s going on, they feel like they re part of the important decisions being made. This is where the executive team spends a lot of time communicating in the form of executive messages that go out to the company on a fairly regular basis. That's a very important and effective tool. Also, informal tools that we have are company gatherings where people can just rub shoulders and get to know each other.