Orders may be placed and tracked online, making customer access to the products and information they need faster than ever. Our customers know that every time they use the Web, they are saving money and time. That s why online sales are growing so fast, said Don Louis, director, E-Commerce, power systems, Rockwell Automation. Buyers can place orders through one terminal. Customer Service can view status of orders without calling the buyer.
Engineering can access information for customer orders.
Everything about this Rockwell project is right. The company employs about 40,000 people at more than 450 locations serving customers in more than 80 countries.