A true leader will be a customer. He or she will go to a store, call the 800 number, purchase a product on-line, use the product at home. Leaders continuously recruit. A leader is open to talent, interest and energy. Leaders dream about their work.
Leaders never stop thinking about their work, even while sleeping.
Their dreams involve their business, products, employees and customers. Before major events, leaders dream about the presentation for the next day. Thanks again for a great article. I am a Career Columnist for my website. Too often we see good bright managers who hold the top positions in their organizations unable to rise out of the morass of either politics or procedures or perennial evaluations of prudent financial risk taking.