The Intranet is a very inexpensive means for distributing intelligence. The costs of storing large volumes of information have dropped dramatically KM needs to be tightly integrated with desktop office suites because that is where the information originates and where it is viewed. Everyone has spreadsheets and documents with valuable information. PowerPoint presentations are the standard for communicating analysis and recommendations at the manager and executive levels. KM will succeed when data analysis is merged with other formats of information.
Integrated analysis provides real knowledge.
Currently most systems are either document or data oriented, this is not how decision makers think. Ease of use is critical. The Web is setting the standard for what is effective and what isn't.