Over the past few years, nearly every business became an e-business. In fact, the term, e-business is almost a clich . Every company does business on the web. Most firms allow their customers to buy goods online and handle basic, or repetitive transactions such as purchasing inside of secure, internet-based trading communities. However, business is more than just transactions.
Business is about trust, relationships, and delivering long-term, sustained value.
Those companies that make this next step are delivering greater speed, consistency, and quality to the delivery of goods and services. In addition, they are building a very powerful competitive weapon based on the ability to tap into and leverage the combined intellectual capital of their employees, customers and partners. Collaboration Affordable Corporate networks and the Internet are the basis for conducting core business processes and for creating, storing and sharing a vast amount of information. Price and speed are no longer barriers to complex information exchange. The next model of conducting business over the web, sometimes called Collaborative Commerce or c-business, will be driven by seamless integration of business process automation, relationship management, and business collaboration.