A macro view of learning in an organizational context is the focus of this course. Students will concentrate on the processes through which the organization as a system learns, unlearns, changes, and disseminates information. Organizational learning theories address the processes and barriers of gathering, using, developing, and retaining knowledge in organizations.
Learners collect and analyze data to provide solutions to enhance organizational effectiveness.
The design and implementation of training programs are investigated in this course. Topics discussed include instructional design techniques, designing effective programs, program planning and marketing techniques, conducting needs assessments, and evaluating training programs. Several models for design and delivery of programs will be explored with opportunities to practice program design. This course provides students with knowledge and skills needed to evaluate the impact and return on investment of HRD efforts. Instruction will focus on how to plan and conduct systematic evaluations of HRD efforts, including the choice, development and use of various tools for measuring the individual, group, and organizational change.