Gives routine information in response to inquires. Operates a variety of office machines, including postage scale, postage meter, copier, typewriter, adding machines and computer terminal. Maintains adequate supplies for assigned area. Standard office procedure. Correct English usage, spelling, grammar and punctuation.
Emphasis Handle a variety of telephone calls with tact, diplomacy and discretion.
Receive and give information over the telephone or in person in a courteous manner. Operate the switchboard at a central facility. Perform a variety of clerical work involving use of independent judgment and requiring accuracy and speed. Additional skills needed Understand and carry out oral and written directions. Maintain cooperative working relationships with those contacted in the course of work.