Clicking on the Guide button in the Procedures brings up the related page within the User Guide. Clicking on the links within the User Guide will access other performance support material. All information appears in the right frame while the Process remains in the left frame. If users lack the experience to use the procedures, they can access a tutorial for each process from the User Guide. Commentary Section Users can also access the Commentary section, which contains specific information entered by users.
Commentary captures users experience involving exceptional or extenuating circumstances.
Posting Commentary Users can post Commentary any time and all postings are placed onto the website immediately. By allowing users to enter their experience into the Commentary section, this fosters an environment that facilitates the development of best practices and knowledge sharing. Where appropriate, best practices migrate from the Commentary section to the User Guide. There are links within the User Guide that take users directly to background papers and Corporate Policy that contain the rationale behind procedures and business guidelines. When accessed through the Workflow section, all of the elements within the User Guide appear in the right frame, while the original workflow Process for each scenario remains in the left frame, so that users can return to this process at any time.