Classification was made for the properties of each category. Rows 7 and 8 are IT infrastructure design properties - IT configurations and data integration. Rows 9 and 10 are organizational properties - organizational inertia and corporate evolution. Rows 11 and 12 are environmental properties - customer satisfaction and customer involvement. Rows 13 and 14 are resource commitment properties.
Future plans are to generate trinary propositions.
Classification of Organizations in terms of TQM, BPR, and empowerment factors. Classification of Organizations in terms of TQM, BPR, and empowerment factors. Managed empowerment refers to the ability of the IS project management team to facilitate employee empowerment and involvement in major project decisions. Zero-defects management refers to a specific strategy to increase total quality in products and services. A key strategy for zero-defects management is to place mechanisms along the process path to facilitate low defect rates.