Life organizes around identity. A system will change to preserve itself. Our need to belong is so strong that we will change if we think it preserves us. People resist change because they can't see themselves in the change. Life seeks what works, not what's right.
Life tinkers itself into new possibilities.
Organizations are living systems. Leaders who believe that most people are creative realize that you don't talk about compliance and conformity, policies and procedures in a world that seeks newness and diversity, Wheatley adds. Diversity is not something to manage - it's what life is. You evoke people's desire to produce quality work. No one wants to do a bad job.