Our technical support is among the best in the industry. You can also browse the technical information for some solutions to common issues. See the Order information page for the particular version of interest for details. I plan to upgrade to Windows NT or Windows 2000 eventually. The revision list on File-Ex is pretty long.
All programs have bugs.
We choose to correct an error when it is reported rather than storing them up and releasing all of the fixes in a single update. In addition, we occasionally receive enhancement requests from users which are implemented in the program as new features. There's a certain feature I wish the program had. Yes, we can do custom programming on a contract basis. Also, we keep a wish-list of enhancement ideas for future reference.