Abstract A study investigated the usefulness of an online writing lab, Smarthinking, in a college writing tutorial program. A total of 97 anonymous responses were received to a survey of students and writing center tutors. Findings suggest that while Smarthinking provides good editorial service, the educational value for developing writers using such a program may be minimal. Additional research is needed to develop an interactive, explanative, in-depth online tutorial aspect for programs like Smarthinking. Contains 26 references.
Appendixes contain survey instruments, interview questions, and graphs of data.