The Ottawa Central Ambulance Communication Centre. The Ottawa Citizen Online. Report on Ambulance Response Time Released Friday 13 November 1998. Monday 14 December 1998. Sunday 20 December 1998.
Editorials -Streamline the dispatch system.
Tuesday 22 December 1998. Letters - Gloucester fire dispatch superior. Wednesday 23 December 1998. Union member blames old equipment for slow ambulance dispatch. The Ottawa Sun.