The product code is the identification of the specific Exam Master product you have received. It is found on the packaging your CD arrived in, which is usually a CD envelope . The product code should be recorded for safe keeping for future reference during problem solving, as well as for unlocking by email or by telephone. We suggest you write it down in the provided space at the front of your User's Guide . The computer ID number is the unique identification number that is generated by your specific computer.
Every computer has a different computer ID number.
This is the basis of your unlock code. You will need to provide that number to unlock your questions via email or telephone. We also recommend that you write down this number for safe keeping in the supplied space in your User's Guide . When you first start up Exam Master, the Exam Master screen will show you what your computer ID number is. The Exam Master program is the only way to access that number.