This workshop is designed to assist local groups in learning how to develop a vision, mission, and detailed action plans to accomplish future goals. Facilitation of the strategic planning process is also available, as is assistance in the drafting of various components of a strategic plan. This workshop is designed to show how a local economy works and how one might use an understanding of the local economy to identify general development strategies. The workshop helps participants to apply a general local economic framework to their community. The program trains community volunteers to identify ways to encourage business survival and growth.
Faculty are available to provide participant training, analyze data, and prepare formal reports.
This workshop focuses on the delivery of superior customer service. Participants define customer service in the context of their agency, organization, or business, and develop plans for improvement. This workshop focuses on basic principles of marketing. It is tailored to meet the specific needs of the participant agency, organization or business. The way we work is changing with a growing number of people working from home.