In other words, if an appropriate doctor is available within close proximity to a person's home, the NWRC cannot authorize transportation to a doctor out of the area, even if the person might prefer it. Transportation provided includes a variety of modes in order to appropriately meet individual needs. The NWRC has a variety of contract arrangements with many transportation vendors to provide MAA transportation. After hours or on the weekends an answering machine will take messages and provide information about requests for upcoming trips. People are asked to call at least 48 hours before their medical appointment.
All calls are toll free.
When making a request, people will provide information to NWRC MAA telephone screeners about their Medicaid eligibility, type of trip needed, and other transportation resources available. NWRC screeners will then authorize and arrange the lowest cost, most appropriate form of transportation for the particular trip requested. Contact us about MAA Transportation.