Shipping method and production time are not the same. All blind and shade orders, unless otherwise noted take 7-14 days to fabricate. Once completed, they will be shipped by the method desired. IN other words, just because you selected Next Day Delivery, doesn't mean the shades will be made and shipped in one day. Products will be shipped per the desired shipping method when they are available to be shipped.
Free shipping is available based on the item ordered.
Shipments refused by customers who have never cancelled their orders in writing, will not be credited. Standard stock products such as basic rods, pillows, etc., will be billed to the credit card at the time of ordering to verify that funds are available. Custom made products are not stock items and thus cannot be resold to a second party to recover losses. Once your order has started the production process, it cannot be halted. Changes may be made to orders depending on the type of change.