Also, division secretaries responsible for providing information to part-time instructors can now do so quickly and effectively through the broadcast messaging feature on the Message Center. This system is designed to answer commonly-asked questions and automatically transfers callers to their desired destination. In addition, callers can enter a staff member's four digit extension or spell by last name through an employee directory to be transferred directly to them. Callers can transfer to the operator if they need additional information or remain on the line for assistance if they are calling from a rotary phone. This system can improve communications capabilities for any size campus for a fraction of the cost of hiring additional staff.
Many colleges maintain numerous individual clubs and an active student government.
The club coordinators and student government officials often have difficulty communicating with students and faculty because in many cases they do not maintain offices nor do they have voice mail. Callers can leave messages for coordinators any time, day or night, and coordinators can retrieve messages any time from any touch-tone phone.