Agency Accounts 1998-1999. Agency Accounts 1998-1999. Under the Employment Agencies Act 1973, The Secretary of State is empowered to make regulations concerning the conduct of private employment agencies. Complaints concerning the conduct of private employment agencies are received through a central telephone service and investigated by the Employment Agencies Standards Inspectorate of the Employment Relations Directorate. Approximately 10,000 calls were received in 1998 and 1,300 formal investigations initiated.
Many agencies deal with both placement and temporary employment.
The figures represent the totals for the placement and employment agencies combined. In order to compare the data between countries, you must be aware of the specific context of each country's Labour Administration System.