The concept can be compared to a well-documented franchise manual in the corporate community. The manual provides consistency, guides the staff and improves confidence of the leadership and staff. Because the manual is a dynamic document, it will change with input, experiences, trends and resources. It differs from an operations manual because its purpose is to continually improve the association. You are invited to share your association best-practices at this site.
Every association has effective systems, some document, some inherent.
Similar to a business or franchise, they should be documented for consistency and successive leadership and staff. Often, this is not the case in nonprofit organizations. The Best-Practices Project is the collection of association operations, procedures and systems that have been successful in an organization willing to share with others.