Covers the benefits, entitlements, and compensation for military and civilian service. Teaches the material using basic terms that are easy for family members to understand and use. Provides instruction on the traditions, customs, courtesies, and protocol of the military community. Students learn how to make their communication skills more effective by using paraphrasing, parroting, and feedback. The class members complete one paraphrasing exercise and one parroting exercise.
Instruction develops better listening skills by focusing on listening behaviors.
Two practical exercises are conducted and handouts are distributed at the end of the class. Classroom instruction examines the characteristics necessary to become an effective leader. Students participate in practical exercises featuring three case studies and receive materials to retain. Course instruction describes successful ways to become an advisor, coach, and mentor. The class completes exercises illustrating advising, coaching, and mentoring.