More than that, I believe that the best prospect is a satisfied client. Consultants should go out of their way to keep clients happy even if it means discounting their time. One should even look at what has been accomplished when sending out a bill and ask if the client got fair value. If you went down a wrong road and wasted a lot of time because of a mistake you made, it makes sense to reduce the number of hours on the invoice. And whenever a client questions an invoice, this is a strong signal that the client is not satisfied with something.
Immediate action is required in order to turn the client s attitude around.
Once when faced with such a situation, we told the client to pay whatever seemed fair from nothing to all and we would never invoice them for any difference. Includes lists of contracting agencies. This information was extracted from an article by Leslie Goff in the September 7 issue of ComputerWorld. MLF Trust and relationships on the job By Ian Jacobsen N inety percent of the people I know who have been fired lost their job because of their interpersonal relations, and many people choose to quit due to a mismatch of personal style. People go to school for years to acquire academic and technical knowledge, but life skills are shorted.