Look to see how interested your potential hire is in you, and in working for you. Finally, many salespeople need a good tool for follow-up. Because many are less organized, or simply because your store is very busy, it becomes difficult to keep track of one's customers and therefore impossible to follow-up. In choosing this tool, make sure that it is easy to use, and incorporates as much tracking as possible for the different actions of follow-up, i.e. incoming and outgoing calls, as well as letters. Additionally, make sure that as a manager, you both endorse and encourage the use of such a tool.
Managers are there as leaders.
If you do not motivate and encourage and lead as a manager, you will have no one who will follow you. And you should not blame those who do not follow a leader who had spoken no words. Ted Rubin is President of DealerUps, Inc., a company dedicated to developing software solutions for dealerships that wish to increase their effectiveness through technology and process improvement. Ted has direct, and extensive experience in all facets of dealership sales and service management.