As generations of products evolve, they become more complex and generally require larger product development teams. It is imperative that corporations take advantage of advanced technology to compete in today's environment. The use of computer-mediated communication systems can be instrumental in improving organizational competitiveness by providing additional communication tools.
Electronic mail is a tool that allows users to create and distribute electronic messages.
In addition to electronic messages, many systems allow users to transmit binary file attachments. These attachments may contain application programs, graphic images, audio clips, video clips, word processing documents, spreadsheets, and a variety of other types of files. Voice mail is similar to electronic mail in that it allows users to create and distribute messages, but today's systems only handle audio messages. Video conferencing is a system that allows users to see and speak to individuals at different locations. In addition to seeing and hearing other parties, modern video conferencing systems allow users to transmit computer files over the data connection.