To deliver the Telehealth vision, the Malaysian Government invites leading Malaysian and international companies to develop pilot applications that will be implemented over a five-year period. The MSC site will provide the ideal test environment due to its superior infrastructure, while the site outside the MSC will be representative of the rest of Malaysia in terms of infrastructure and other, including behavioural, constraints. This project involves the sourcing and development of information and educational materials followed by the construction of a generic database. Some innovations are expected within this delivery system, especially in capturing the attention of individuals. It will provide information and enhance the capability of healthcare providers.
Healthcare providers have to continuously upgrade their knowledge and skills.
The use of multimedia technology and networking will enhance this application. Relevant training programmes need to be sourced for the development of a content database. The critical success factors include the number and size of modules and the number of subscribers. Teleconsultation to connect healthcare providers in a multipoint manner to share opinions and for mutual support. The connectivity should enhance the work processes.