Better management of your parts pipeline. Understanding the core return process by customer and by technician. Providing you the information and reporting you need to improve the efficiency of the pipeline. Of equal importance to the ROI items mentioned above, our system also minimizes inventory losses and embarrassing mis-ship errors through a series of security and control mechanisms that virtually remove the possibility of human error or inventory shrinkage. The unique bar coded inventory ID allows each item to not only be tracked by specific part, but also to the receiving purchase order, current status, and location from receipt to return.
Inventory is secured in a guarded area with limited access.
Parts are pulled from the stocking locations using bar code reading wands. What is ordered is what is shipped. This control mechanism allows both the replacement part and its core to be tracked throughout the RMA process to assure proper core returns. You get a greater control of your inventory pipeline and the information you need for future purchases. Most of our clients are large companies that take advantage of Digital West's flexibility and ease of doing business.