And they put them on a system that didn t work. So when people went to someone s home, they couldn t access the pipes, and they had to re-invent the handwritten records. The people had to meet and they had to try to find people who remembered where the pipes went. It was very tactile, tacit, contextual knowledge. Speak to plumbers.
Houses are different.
Pipes are different. Anyone who knows work like that knows what I m talking about. They had to reinvent the whole thing. And they d meet and have coffee, every morning. I think John used to know about that one.