Many of the enhancements and innovations in Small Business Server 2000 were made as a result of collaboration with small-business technology providers. With Small Business Server 2000, technology providers can offer tremendous value to their small-business customers by delivering a comprehensive networking solution and set new standards of customer service by using the new monitoring and remote support tools. Curt Hicks, president of Center for Computer Resources LLC in Berkley, Mich., said Small Business Server 2000 will revolutionize the way he and his clients do business. With Small Business Server 2000, I will be able to significantly increase my customer base and continue to deliver a high-quality, customized solution that meets and exceeds customers' needs and expectations. New shared fax service allows users to send faxes from their desktop through a multiple shared fax modem or interface.
Administrators can configure calling times, priorities and manage the fax queue.
One integrated setup installs and configures the operating system, all application components and service packs. The setup includes disk space, system compatibility and dependency checking. And administrators can easily deploy virtually any software application to Small Business Server-based client machines. Windows Terminal Services in remote administration mode gives administrators complete control of servers from their offices off-site. Technology providers can use Internet connections to perform maintenance and diagnose or fix problems remotely.