Employees of each administrative office or section of the court distribute a questionnaire to each individual with whom they have contact. Employees ask each respondent to complete the questionnaire and return it in the envelope provided. Questionnaires should be distributed for a specific time period to ensure that a sizable number have been given out. Data Analysis and Report Preparation . Responses are recorded by entering these number codes into a computer file and then tabulated using a computer software program.
Analysis is conducted in two steps.
First, each question should be examined to determine whether the respondent considers the court to be a source of unfair or unequal decisions. In general, the higher the percentage of court users that agree that the court acts without bias, the more the court meets Standard 3.3. Conclusions should not be drawn, however, without first analyzing the responses of various subgroups of respondents. These analyses are important for determining whether the opinions of some groups are underrepresented. For example, if most of the respondents are white males, the general analyses will reflect the opinions of this group.