Exams may be scheduled from one working day before the exam date to six weeks prior to the exam. Microsoft requires that you accept the terms of a nondisclosure agreement before taking your certification exam. You will also need to complete a brief demographic survey before taking the exam. All cancellations must be made through the testing vendor at least one day in advance of the exam. You must then take the exam within one year of payment.
Full refunds are available any time after registration and before taking the exam.
No refunds are given after you have taken the exam. You will be provided with a scratch pad that must be turned in at the end of the exam. You will also have to leave any electronic devices such as phones or pagers with the proctor of the exam. Sybex recommends that you visit the Web site of the sponsoring organization for the latest information prior to signing up for any exams. Sybex is an independent entity from Microsoft Corporation, and not affiliated with Microsoft Corporation in any manner.