I mprove customer focus and agency performance by using quality tools and techniques. This course can include all or part of the curriculum designed by Management Analysis staff and approved by the former Minnesota Quality College. The Quality Improvement modules are intended to be packaged and delivered to the client at their work site. Overall quality program design assistance provided by MAD, along with ongoing consulting to ensure that quality approaches are integrated into the fabric of your organization. Training modules from the curriculum approved by the former Minnesota Quality College.
Cost depends on the number of modules selected and the class size.