Sustaining the network successfully depends on a number of factors. The following list of critical components is drawn from the experiences of existing networks across the country. Guide 21 provides more detail and examples for these types of documents and policies and guidelines. Ongoing communication and coordination essential for maintaining an efficient and successful organization. Guide 19 provides helpful suggestions for communications.
Coordination has to occur between partners, information providers, users, volunteers, etc.
Overlooking the work of coordination and communication, even as a CIN is in the planning stages will shortchange sustainability in the long term. Providing quality services critical to sustaining members or users. Quality means you deliver what you say you will deliver and that you communicate with users about failure as well as success. It means commitment to the purpose of the CIN and to the users. Nurturing relationships with information providers, partners and potential partners is critical to building and sustaining a viable partnership base.