These types of cultural differences make conflict resolution education especially important in the ESL classroom. Teachers who plan to help their students become conflict literate need to become aware of their own views about conflict. There are four key ideas in conflict literacy that teachers should understand and should help their students understand. The Unavoidability of Conflict Conflicts are an inevitable part of life. They reflect the complex and sometimes inconsistent wants, values and expectations of individuals and groups.
Conflicts can occur on different levels.
Interpersonal conflicts occur between strangers, acquaintances, friends, parents and children. It is a rare day for most of us when we do not experience some conflict, even if it is only a trivial one. As for intergroup and international conflicts, the media report these on a daily basis. There are conflicts between groups within countries and conflicts between countries and regions. These conflicts may be ethnic, racial, political, economic, ideological or religious in nature.