Customer Focus . This is the underpinning of Agency planning. Budget and Planning Post-Mortems . Planning and budget process improvements for the next annual cycle are identified as a result of these meetings. Change is hard, but the more you involve and communicate, the more quickly change occurs.
Executives are busy with near term management.
It is important to make the strategic management process as painless as possible so they can also effectively focus on the long term staff involvement and support is key. Since they will be held accountable, they need to be involved. In order for performance to be used to manage, there needs to be a tie-in to systems and budgeted resource allocation. Coordination is needed at the Executive and staff levels. Must have Executive ownership and involvement.