As study abroad programs take place all over the world, one of the important challenges is effective communication. With the rise of the Internet, faculty, staff and students are able to communicate by E-Mail as well as phone and fax. It is important that institutions are clear about students' access to communication and the cost abroad.
Many administrators go abroad with a cellular phone or get one abroad to ease communication.
In the event of a crisis, effective crisis management necessitates effective communication. It is helpful if students are able to have someone to communicate with 24 hours per day while abroad in case of a real or perceived emergency. This can be the program director, a 24 hour contact at the home campus, and 24 hour support services provided by many insurance companies for international travel support. Institutions should develop policies to assist with communicating with parents, guardians, spouses, or significant others prior to the program abroad and in case of emergencies.