In the past, management was easy. The way was clear. There were few complications. We had to maintain production, serve customers, stay profitable and maintain market share. We still have do all those things, but, somehow it's more complex, less clear.
Customers have more choices than ever before.
Employees are less responsive to direction, less likely to be controlled. Let's take a look at how traditional organizations are evolving from the industrial revolution to new, organic models. In a networked world, managers are expected to create strong relationships, high-performance teams and collaboration in competitive, divisive and isolating cultures. Following the industrial revolution, we built organizations that reflected our understanding of the world. We applied the Newtonian model, logic and absolute truths as the basis for the models that we used.