Designed route systems. Scheduled employees work schedules. Versed at assessing people's computer levels and teaching to that level. Excellent verbal, written, and computer language skills. Ability to be flexible in the classroom with different learning styles Extremely approachable and makes classroom a non-threatening environment.
Education is an art form.
Education in its purest form is simply the exchange of knowledge. Therefore, I believe for that exchange to occur, there must be at least two people. I try very hard to provide a setting where I can learn from my students as much as I am teaching them. I encourage communication in my classes for this reason. Naturally, I have experienced that this leads to an engaging and fun class environment.