Our staff strive to exceed customer expectations through prompt, professional services. Patient care and comfort are our top concerns. Patient Education Patient and family education are an integral part of the home care plan of care. Patients are better able to improve their health status if they are an active participant in their care. An in-depth home assessment is performed to instruct patients and families on care and home safety.
Education takes many forms.
It may be a clinical respiratory therapist instructing a mother how to administer nebulizer treatment to her child, or a pharmacist instructing a patient on medications and side effects, or a nurse teaching the family of a hospice patient how to provide quality of life and comfort to their loved one, or a delivery technician educating the patient on safe operation of an electric bed. Our multidisciplinary team delivers integrated home care services, working closely with the patient, family and the physician to provide the most appropriate care. Discharge planning begins with the first patient contact, which can often occur prior to hospital discharge. Staff provide a smooth transition from hospital to home, and continue education activities until the patient is able to manage home care independently. Access to Care One phone call to our central intake department provides access to all of our services.