Hello, customer,this is not voice mail. It used to be that four staff members per week had to be on -call at their desks to take general phone calls. But in fact, the receptionist often had to track down the right staff members, calls got answered by voice mail, or the call went to someone who was not scheduled to take calls that day. The receptionist now sends general calls to those lines only. Staff members schedule themselves to work in the phone room, which prevents schedule conflicts while ensuring that two people are always available to answer calls.
Information given over the phone is more consistent and reliable.
Amy Bohler Implemented in 1997. For more information, call Chris Budich at 937-6083. None of the 54 hydrogeologists in the division are trained statisticians, yet they must evaluate statistical information. This created confusion, inconsistent response, and lot of time and effort spent trying to evaluate plans. The group initially recommended that a professional statistician be hired.