This is technical and clerical work supporting the operation, maintenance and installation of information processing equipment, software, applications and procedures on a departmental level. Employees in this class participate in the research and development of office support information or decentralized data processing systems and perform various tasks designed to insure effective and efficient record keeping, data collection and report generation.
Employees have direct access to the system and support a variety of applications independently.
Work differs from that of an Information Systems Specialist in that the scope of work performed is broader and independent analysis and work decisions are made on technical matters at the higher level. This level requires any unusual problems or deviations from standard practices be referred to a supervisor or technical employee for resolution. Assignments are made orally or in writing and work is reviewed through observation of results obtained, conferences and periodic reports or evaluations. Formats data into graphic reports, operates digital plotters to generate reports and graphs, develops methods of cross-referencing documents and systems to provide audit trails and coordinates or conducts activities required to record data for documentation and reporting purposes. Coordinates overall maintenance of records using manual and systematized techniques and performs clerical functions such as budget, inventory control, purchasing requests, preparing correspondence and maintaining departmental records and files.