If requesting an extension via e-mail, please include the service address, name on the account, and social security or driver's license number on the account for verification. Customers who receive Social Security income or Aid to Families with Dependent Children may receive assistance to pay for heating cost. The check would be made out to the customer and the appropriate utility company, and must be endorsed by both. This program is administered by the State of California. Info Line is a service of the Information and Referral Federation of Los Angeles County, a non-profit agency funded by the Los Angeles County Department of Public Social Services and the United Way of Los Angeles.
Information is available in Spanish, as well as English.