Information technology is key to improving service delivery.
Citizens are looking for similar services in the public sector to those they enjoy in the private sector. The National Audit Office welcomes recent initiatives designed to improve Information Age Government. We have published new website guidelines which will help drive up standards of our sites by improving design, navigation and accessibility across Government. The National Audit Office is on the Internet. The Comptroller and Auditor General, Sir John Bourn, is the head of the National Audit Office employing some 750 staff.