There are large demands for keeping the software up and running all the time. And customers are pushing us to scale and provide a greater return on their investment. Availability is a priority with NaviSite customers. It's really as simple as that. If their site is down, they are out of business.
Fast responsiveness is also critical for people browsing the Web or buying online.
If a search result does not come back in a matter of seconds or if the item featured in the catalog does not display quickly on the screen, customers will go elsewhere. If the site isn't performing well, the company loses customers. NaviSite makes every effort to keep its customers' sites up and running and to optimize performance, throughput and scalability. The BMC Software Solution NaviSite has made a great investment in developing skill sets and experience in how to scale sites, how to build high-availability systems and how to provide those systems and support for its customers. In addition, NaviSite has made a large investment in monitoring and management software so that it can always know what is happening on the customer's site.