My name is Scott Mosko, and I am the owner of The Bicycle Doctor . Having worked in many of Atlanta's top bicycle shops since 1987, I decided to start my own bicycle business in 1993. As a student at The Georgia Institute of Technology , I ran the business while completing my undergraduate and master's degrees in electrical engineering. In today's retail and service world, the customer is usually forgotten.
High profits are the most important goal of companies.
What they fail to realize is that if they give the best service possible, the profits will come naturally. My goal is to make absolutely sure that each customer is completely satisfied with the service they have received. Although mail order businesses provide a valuable service in today's society, they cannot provide the knowledge base of a true bicycle shop. They cannot install the parts they sell, and they are usually across the country when there is a problem. Personalized Service is the Answer I deal with each customer personally, and their individual needs are assessed.