Duties include managing eligibility and benefit status changes, answering plan questions on a customer hotline, resolving benefit problems, serving as a liaison with insurance carriers, and assisting in open enrollment for clients who outsource benefit services to Great Lakes Strategies. Requirements Qualifications include strong interpersonal and organizational skills, exceptional written and verbal communication skills, and strong problem solving and decision making skills. The ideal candidate will have the ability to administer policies and procedures, and the ability to work in a team environment. PC proficiency required, including word processing and spreadsheet experience. Great Lakes Strategies offers a competitive salary and a comprehensive benefits package.
Drug testing is a required step in the employment process.
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