A questionnaire is administered to determine conflict styles. The advantages and disadvantages of each style will be discussed. Group interaction will provide further appreciation and understanding of conflict management styles and resolution. Becoming a leader requires building trust and inspiring a vision that others will want to follow. Skills that make an effective leader include decision making, coaching for performance, strategic assessment, personal effectiveness, organizational savvy, motivating others, giving and receiving feedback, building teams, risk taking, influencing skills, delegation, leading change, and conflict resolution.
Leadership is an art that requires self-confidence, creativity, and the courage to take action.
Designed for business executives and upper management personnel. Basic communication skills are covered in this module. Every day we are faced with managing ourselves and effectively working with others. Knowing how to cope and work with a difficult person is a valuable skill. Many times we place premature judgment and use limiting methods to interface with others.