Despite occasional setbacks, digital government projects now appear firmly on the road to fulfilling their promise of making civil and political processes more accessible than ever.
Government transcends all sectors in a society.
It provides not only the legal, political, and economic infrastructure to support other sectors, but also exerts significant influence on the social factors that contribute to their development. Digital government, as a result, has the potential to profoundly transform citizens' conceptions of civil and political interactions with their governments. Unlike commercial service offerings, digital government services must in most societies be made accessible to all. Consequently, human factors, geography, organization, ontologies, security, data quality, and other issues must all be dealt with in ways possibly more complex than other application domains require. By 1995, Minitel provided more than 26,000 government services.