If you use a microcomputer, ask a supervisor or co-worker for directions to access the ITG data network. Once you have accessed the primary menu, log on and off according to the following directions. Note the Terminal ID in case you require assistance. You can switch between these applications at the menu with the account-owner's name on the second line. Users must choose an application within two minutes or they will be signed off automatically.
Many applications have shorter time limits.
The host-based electronic mail system provides directories, messaging, bulletin boards, calendaring,scheduling and file transfer capabilities. If a reported problem is in the agency's applications software, it should be solved by agency data processing personnel. If requested by the agency, Customer Service or Technical Services personnel may be available to provide assistance in solving problems in an agency's application software. The agency will be charged at the standard application programming rate. Customers should be available when Technical Services and Customer Service are solving the problem.