If you cancel within these 48 hours no fee is charged. If you reservation is less than 1 week in advance, then the fee is deducted immediately on confirmation. You can changes the dates of your reservation at no charge, subject of course to the hotel having rooms available. If you change from one hotel to another, then it is counted as a new reservation. To make a reservation, you must click I accept on our reservations agreement , and then complete either the secure on-line reservations form, or our fax form.
All reservations require a valid credit card.
Once we have received confirmation from the hotel, we send you a reservation number and a link to view the details of your reservation. Our forms contain the Hotel name and address in English and Japanese, as well as hotel Telephone Number and Fax number. It also contains all the details of your reservation. In all cases, you pay you hotel charge directly to the hotel. You do not pay the room charge to the Japan Hotel Network.