Empowerment is key. The only way to ensure that organizations get the best thinking people have to offer, is to create an environment where people feel free to do their best work. Thoughts on Empowerment by Rick Maurer People are empowered when they are given the authority and responsibility to make decisions affecting their work with a minimum of interference and second guessing by others.
Empowerment is an overused and under-practiced term.
When people are empowered they bring their minds to work. They are engaged in making decisions that affect their part of the business. They take responsibility for their actions. They work free from the petty bureaucratic hassles that diminish value and waste time. They add value to the organization by embracing the principles of quality and service.