Major clients include local, regional, national, and international authorities, non-profit institutions as well as commercial organizations. ITS projects are designed and executed in close collaboration with clients and are based on their particular needs and wishes. ITS has facilities for data collection and management designed to support the preparation, implementation, and evaluation of policy processes. When seeking quality improvement, policy-makers can choose from several support instruments. Relevant considerations in this choice include the reliability of instruments, as well as their potential practical contribution to policy-making.
Instruments based on scientific conceptualizations can contribute to enhancing quality.
ITS has vast experience of supporting policy-making processes through undertaking research, providing consultancy, developing educational and information programmes, and carrying out data collection and management. Thousands of projects have been carried out for hundreds of clients in dozens of different policy areas. As a result of this expertise and by responding to the demands of the market, ITS has evolved into a research Institute that operates on a scientific basis while, at the same time, being client-oriented. Subject areas ITS is able to provide swift and effective analyses of problems related to various policy areas. Areas in which ITS has developed special expertise are outlined below.