Emphasis is placed on enhancing patient care, facilitating registration and dismissal, reducing the Spanish-speaking patient's fear and anxiety, and improving patient involvement in dental procedures. No prior knowledge of Spanish is necessary. Training includes patient registration, payment issues, taking patient's history, determining chief complaint, diagnosis, laboratory procedures, explaining and performing treatments, and follow-up procedures. No prior knowledge of Spanish is necessary. In addition to workplace Spanish language, this program provides transcultural training for nurses and future nurses.
Emphasis is placed on enhancing quality of patient care.
No prior knowledge of Spanish is necessary.