The board resolves warranty disputes arising under the Lemon Law between consumers and manufacturers of new motor vehicles. There are 10 regional boards located in Orlando, West Palm Beach, Fort Lauderdale, Pensacola, Tallahassee, Jacksonville, Orlando, Miami, Fort Myers, Tampa and St. Petersburg. Arbitration hearings are conducted in these cities or in nearby vicinities. A panel of three arbitrators hears each case.
Hearings usually last two to four hours and are conducted during normal business hours.
Arbitrators should be available at least two days each month. A legal background, automotive technical experience, a background in engineering, experience in reviewing and analyzing information are helpful qualifications. The attorney general's office is an equal opportunity employer and seeks to have the board's composition reflect the rich diversity of Florida's population. Completion of an arbitrator application form is required for consideration. Applications for the term commencing May 1 must be received by March 31.