In American terms we subscribe to reform practices. I would appreciate it if anyone who knows of agencies either in the US or Israel which run such programs to send the information to me be return email or surface mail to the address below. An opportunity came along for a much larger and more prestigious congregation and he went. In two years the new congregation didn't renew his contract. The moral of the story is that different sets of people, in different regions are looking for very different characteristics in their rabbi.
Large congregations have a broader variety of activities and many have multiple rabbis.
To some extent, this is achieved in larger congregations by havurot. The perception of coldness in a large congregation is generally real, but to be expected. In some places, temple's facilities are designed for a specific number of families and like a country club, there is a waiting list to get in. In small congregations, the membership committee includes greeters and follow up people because they need new members both socially or economically. However, if the average member did not like them, they would surely vote with their feet.