You will join a specialized team of Customer Service Executives in the execution of customer retention activities. Main responsibilities include the retention of customers and promoting customer loyalty through the provision of personalized service. You should possess at least GCE 'A' levels with minimum 2 years' sales or customer service experience. To succeed in this role, you should be a result oriented individual with a high level of initiative and drive. You should also have a pleasant personality and possess excellent communication skills.
Fresh graduates are welcome to apply.
Along with the basic requirements of receptionist and admin work, attending to walk-in customer's inquiries and collecting bill payments will also be part of the job scope. You will also be involved in processing of customers' requests through basic data entry. You should possess at least GCE 'O' level with minimum 2 years' relevant experience. You must have excellent interpersonal and communication skills to handle customer enquiries and service requests in an efficient and courteous manner. Basic computer and Internet knowledge is essential.