Direct control of claims handling, safety and loss programs. Personalized attention to members' individual needs and problems. This program was developed to help protect California's fairs from uncontrollable revenue losses during fair time. Annual fees are determined by the amount of coverage requested. This policy, obtained by CFSA through a commercial resource and available to all fairs, covers all risks except earthquakes to real property.
Centralized claims handling provides the convenience of one address and one main phone number.
All claims information is consolidated on one computer database for easy access. Since the establishment of CFSA's in-house claims program, over 2,300 liability and 4,783 workers' compensation claims have been handled. Not only didn't fairs pay on cases that didn't warrant payment, they sent a signal to lawyers and their clients that the fair industry isn't an easy target for claims without merit. Even with the ever-changing legislation in workers' compensation, resulting in increased benefits to injured workers, our aggressive claims handling system, including medical management and early investigation, has successfully kept total loss dollars down. In 1994, the Division of Fairs and Expositions contracted CFSA to assist in fair contract reviews.