Top leaders possess the ability to inspire, judgment, character, intelligence, empathy, charisma, and toughness. Their work entails vision, trust, listening, authenticity, integrity, hope, and, especially, the true needs of followers. This is not something one learns at a three-day retreat. It s a process that takes years and we ve yet to meet a leader anywhere who couldn t benefit from a little fine-tuning. Encourage their ideas.
Leadership is learned by doing.
By reaching out and trying new things to build self-confidence and improve your batting average. Clearly, leader development is a process, not an event. The real world is the laboratory. Regional managers must inspire their reports to innovate, to try new things, to experiment, to become more confident. Most of the progress will come from coaching and mentoring over time, not from traditional training.