Thanks for being so upfront with everything, and I hope it all gets worked through. You are a great company with an almost tangible heart. I know many people who started out on hotmail because it was the hacker or warez d00d 'thing to do', and who have now changed to yahoo at my urging. It's NOT behaving, so I gave up.
Life is too short.
I got tired of waiting for hotmail to come back up. So I switched over to Valise. Comparing Hotmail to Valise is like comparing Chevrolet with Mercedes-Benz. I just wanted you to know how much I like Valise mail. I've also tried hotmail, but I think Valise is much better.