Because this is not always easy, benchmarking can be used as a basis for creating ideas. The new process design is determined and step six involves implementing the reengineered process. Reengineering seems like the simple solution for companies in need of change. There are set rules to follow, and a six-step process to follow when engaging in reengineering. However, it is not an easy task.
Many companies try to change their entire organization in one giant step.
For success, organizations should begin their reengineering efforts with small, manageable aspects of the business and build on initial success. When a company determines that reengineering is needed, it must consider not only the reengineering process, but also the reactions to the process. Different people involved in the process will react in different manners. It is important to realize this and to be able to help the people deal with their reactions. They believe that organizations tend to be good at planning and orchestrating the technical and structural aspects of change, but are poor at guiding and supporting the human side associated with change.