Special payments to salespeople, for instance, will be lowered in April. GM is hoping to avoid class-action lawsuits, but will almost certainly face some individual dealer lawsuits, Lovejoy said. NADA and GM are investigating ways to mitigate dealers' potential tax bill on the payments they receive. In the meantime, dealers like Starling are trying to carry on. But it's hard to go into the dealership every day, seeing the products and the people, and shift your focus.
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