Customer will be responsible for all shipping and insurance charges for any returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the merchandise for reasons stated above, you will be responsible for any loss or damages. Please allow 14 days from when we accept your return to issue credit back to the credit provided on the original order. We love our customers and handle each order personally with the care and attention you should expect when making purchases through our store. Since we are in business because of our customers, we try and resolve any problems or concerns that may develop during the purchase process.
Customer is responsible for all carrier Shipping charges on the return.
For TV's, projections screens, LCD monitors, camcorders, digital cameras, and DVD players, there is a 5-day return policy. All other above conditions apply. Any returns mailed to us without a pre-approved RMA code may be refused without notice, automatically returned, and a handling fee assessed. An RMA code is good for 10 days. Your RMA number must be printed clearly on the outside of the RMA packaging to ensure proper RMA expediting.