New ODIN hardware must meet NSTL standards. NSTL was selected by the Government to establish the minimum system requirements for each seat type. These parameters are reviewed and updated each quarter. Generally yes, although platforms can be enhanced through the Catalog. If the proper seat type and service level have been ordered, it is extremely unlikely that the refresh system will be less capable than the existing seat.
Maintenance is provided on all hardware provided as part of the standard seat.
The customer can delay refresh if the scheduled refresh impacts the customer.