The course is limited to Baptist Regional Medical Center employees. There is no fee. This program is targeted to registered nurses, licensed practical nurses and social workers who need to meet the Kentucky Legislature's mandate to complete three hours of continuing education by June 30, 1999. This course introduces the causes and stages of conflict, and the leader's crucial role in guiding others toward an effective resolution. It enables leaders to recognize signs that conflict exists, assess each conflict situation to determine the appropriate level of involvement, and serve as a catalyst to encourage those involved in the conflict to achieve resolution.
Leaders learn the skills to both provide support and act as mediators.
This course helps participants learn how to have fun, both in the workplace and in their daily lives. The course covers the health benefits of laughter, how to separate your business and personal lives, and understanding your fears and how they are holding you back.