This is where religion comes in. Religion is the instruction manual provided from God to us on how we build our good character. You can still be of good character to your fellow human beings. There are many who would think that a person who is driving an expensive car has a right to be rude and crude. So much so, that we have people spending most of their income on expensive cars , and consequently, do not have enough left for rent and must live in their car.
Civilization is discussed, but is equated with technology.
I fight a lonely battle here telling people that a person's worth is more determined by his character and values than by his wealth. We know that every child is born of nature, but it is his parents' task to raise him on nature. About the people described in the article, I am sure that none of their parents ever taught them how to behave properly. For some reason, parents think that their children will learn respectable behavior from society, and when they don't, the parents get frustrated. People often misbehave because their parents neglected them and now they will do anything to catch other people's attention, as in this case.