Industry will need to deal appropriately with complaints about prohibited content. On-line service providers should be expected to work with domestic law enforcement authorities as well as with their international counterparts to stem the transmission of illegal content. Both Governments encourage international cooperation between law enforcement authorities to prevent, investigate and prosecute illegal activities on the Internet and the use of electronic commerce for criminal purposes. Government Services and Information Good administration will be promoted by governments pursuing excellence in the online delivery of government services and information. This should be done in a way that reflects the needs of citizens and minimises bureaucratic processes.
Governments can act as role models and market catalysts in developing the information economy.
Governments' effective use of electronic payments systems will enhance business and user confidence. To this end, both Governments should encourage the private sector to promote the mutual cooperation in technology. Governments should encourage developments in authentication technologies, including public key and other technologies, to facilitate trade through the use of secure electronic exchanges of permits and licences. As part of that process, systematic authentication systems for governments should be developed, built, and implemented. Both Governments recognise the value of, and will continue to support, international cooperation in electronic delivery of government services through bodies such as the International Council for Information Technology in Government Administration, and through collaborative work such as the G7 Government Online Project.