It was purchased as a turnkey system, set up by the vendor, Docutek.
Faculty now rely on it and it is considered to be one of the most important library services.
It also has a 'chat' feature, which is used by many classes. Scanned files are saved in pdf format, which although resulting in large files, are quick to create and have cross-platform compatibility. OCR was originally tried, but the required checking of content was too time-consuming. To mitigate the file size problem, large articles are broken down into smaller sections. Access to the Fordham eRes site is unrestricted, but course pages are password-protected.