8km south-east of the City by road and a short 400m walk from the Malvern railway station. The Melway street directory reference is 59 B10. Heartbeat House has beds for seven people in four rooms. There are two bathrooms, a shared lounge room and a fully equipped kitchen which has a refrigerator, microwave oven, gas stove and utensils. No food is provided but there are extensive shopping facilities nearby and a wide range of restaurants and takeaways can be found within easy walking distance.
Laundry facilities are available on the premises.
The spacious garden setting and home-style atmosphere of Heartbeat House is very reassuring to friends and relatives, many of whom find themselves alone in an unfamiliar city at a stressful time.