These Frequently Asked Questions are intended to give you general assistance. Or Contact Us by e-mail. Copayment amounts are set by the health plan offered by your employer. You pay the copayment for the category in which your medication is listed. The cost of drugs varies widely, even though several different medications may be used to treat the same condition.
Generic drugs offer the most savings and therefore have the lowest copayment.
Brand-name drugs cost more and therefore have a higher copayment. How to tell what drugs are covered Because drug coverage varies by employer plan, please refer to your plan's summary of benefits for complete information. Our participating pharmacies include major chains as well as local drug stores. Use our online Provider Directory to locate the participating pharmacies nearest you. When you return home, just contact the Customer Service number on your ID card for information about reimbursement.