In too many cases, technology is sprinkled like so much salt on top of a pork chop. The next step, according to Williamson, is making sure that information gets distributed to those who need it. Just as we change what computers can do, so must we change what we do with computers. Williamson cited examples of companies that have already achieved improvements as a result of re-engineering. In his concluding remarks, Williamson said that conquering the challenges American businesses face is tied not only to new ways of doing business but to new ways of using knowledge technology.
Global business is increasingly a complex web of alliances and partnerships.
I'm optimistic that American business has the vision and the will to do what has to be done. NCR is a registered trademark of NCR Corporation. All rights reserved.