It is important to consider the consequences of the communication behavior that you choose. This important step fosters effective communication and can often prevent an unwanted confrontation. For example, as a nurse manager, you find that raising your voice at a colleague is the best means to getting his or her attention. But you probably will have to work more aggressively following this interactive behavior technique to gain any desired trust and respect from this colleague and others who may have overheard the interaction. Remember that communication competence is assigned to each of us by another person.
Communication is an essential part of our everyday personal and professional lives.
It is a skill that we must never take for granted and one which we must continually work at to increase our understanding and effectiveness. Learn the four steps to assessing communication effectiveness and continually review and practice them. When Giants Learn to Dance. Health communication and interpersonal competence. Essays to Commemorate the 75th Anniversary of the Speech Communication Association.