I think you'll agree there are few management topics scarier than workplace violence. It makes both the boss and the employee uneasy. Bosses and employees like a friendly place to work. Annual performance reviews happen only once a year.
Many companies now have no-smoking policies.
According to the answer key, D is the aggressive answer. For resources about preventing workplace violence, see the related links section below. On a lighter note, many of you have written in with suggestions for great management books. Several folks recommended this title. Related links Melissa Shaw is managing editor of Network World.