A kid was brought in one day who was extremely angry at the administration. Secretaries deal with everything from mundane as mail sorting to being the communication between students, parents, staff, and administration. They are hostesses, they meet and greet visitors, and they are the first impression many people get of the school. They never can. They have to constantly be juggling 50 things at a time while maintaining a level of extreme decorum.
Human relations is paramount in their job.
Gainous believes the secretaries are under-appreciated and indispensable. Many people see them only as receptionists. We all take them for granted. Biggs, Minot, and Johnson all concur that students are one of the main reasons they love working here. In fact, Minot says, it's usually the parents who don't understand or appreciate how hard they are working.