This program focuses on how to evaluate performance on an on-going basis, set realistic performance objectives, and conduct effective appraisal interviews. Participants will discover why performance improvement plans are so critical. We will explore the best ways to give and take feedback. How to analyze individual performance and write results oriented job descriptions may also be included. Participants will learn ways to ask employees to improve their performance in ways that produce results, not resentment.
Employee reviews can either be a powerful management tool or a morale-sucking waste of time.
The program covers the difference between problem solving and decision making, balancing logic and experience with creativity, and techniques for evaluating all of your options. David Quinlivan Team Building Building the skills required to function effectively as a team takes more than lecture and discussion. It takes actual situations where members can interact and learn how to be more successful in reaching team goals. You can't succeed as a one-person show. Providing excellent customer service is both challenging and rewarding.