OTI System Updates . Please Check Back From Time to Time for Future Updates . OTI support and engineering depend on the gathering of information for the analysis and solving of problems on our network and along the path to the Internet. The majority of problems are picked up by our monitoring equipment and staff, but some problems are found by you, our customers. We welcome input from you.
Communication is the key to solving most technical problems.
If you have a problem, we need your login username, the number you were dialing into, and the time. This way engineering can check the logs and see what the problem may be. Also, OTI donated T-1 service, firewall and LAN engineering to the Harney County Library public access systems.