The fundamental reason this classification exists is to plan, develop, coordinate, and administer the various programs and activities of the Community Services, Senior Services or General Services Divisions. Work requires the application of advanced administrative techniques in directing and participating in a wide variety of human services activities.
Incumbents work with a variety of private, public, health, welfare, and educational agencies.
Work involves the use of initiative and independent judgment with in the framework of established policies and procedures. Supervision is exercised over a large staff of supervisory, professional, paraprofessional, and clerical employees engaged in the planning, implementation, and operation of community and senior services programs. General supervision is received from the Human Services Director and performance is evaluated through conferences, reports, and results achieved. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Principles and practices of social service program planning.