If you can genuinely answer No to both questions, then by default the nonperformance is probably a talent issue. A nontalent becomes a weakness when you find yourself in a role where success depends on your excelling in an area that is a nontalent. Regardless of what the employee wants, the manager s responsibility is to steer the employee toward roles where the employee has the greatest chance of success. This means doing away with the Peter Principle. It also means recognizing that one rung on the corporate ladder doesn t necessarily lead to another.
Great managers believe that every role performed at a level of excellence is valuable.
The authors say that every role should be measured and rewards established for reaching or exceeding goals. Great managers excel at giving performance feedback. If you would like to talk about how you serve your employees and your customers, give us a call or click on one of our names below.