Industry self-regulation will assist in the promotion of content labelling. Industry will need to deal appropriately with complaints about prohibited content. Both Governments encourage international co-operation between law enforcement authorities to prevent, investigate and prosecute illegal activities on the Internet and the use of electronic commerce for criminal purposes. Government Services and Information Good administration should be promoted by governments pursuing excellence in the online delivery of government services and information. This should be done in a way that reflects the needs of citizens and minimises bureaucratic processes.
Governments can act as role models and market catalysts in developing the information economy.
Government's effective use of electronic payment systems will enhance business and user confidence. To this end, both Governments should encourage the private sector to promote mutual co-operation in technology. Governments should encourage developments in authentication technologies, including public key and other technologies, to facilitate trade through the use of secure electronic exchanges of permits and licences. As part of that process, systematic authentication systems for governments should be developed, built, and implemented. Both Governments recognise the value of, and should continue to support, international co-operation in electronic delivery of government services.