Define purpose and values 2. Define key relationships 3. Define success 4. Measure and communicate performance 5. Reward and reinforce Characteristics of an inclusive approach Inclusive companies have vision.
Inclusive companies have mutually beneficial business relationships.
Operating from their purpose and values, they build relationships with stakeholders that are best suited to fulfilling their envisioned future and that also allow the stakeholders to fulfil theirs. Inclusive companies have a success model. An inclusive approach and your company An inclusive approach prompts each company to ask itself why it exists, what it has to do to succeed, which relationships are crucial and what it needs to measure in order to sustain success. Only when your organisation has answered these questions can you be clear about how to inspire your colleagues and how to measure success. More details of this book can be found in 'Publications' the Centre for Tomorrow's Company.