An introduction to the various dimensions of effective business communication. Issues of purpose, audience, and style are covered. Information about current issues and trends in business communication is provided through coverage of communication productivity and technologies. An exposition of current issues and methods in creating, maintaining, storing, and revising technical information. Topics include the review of textual and online resources useful to technical communicators and the requirements for a professional portfolio.
Emphasis is on professional communication practices.
Assignments include oral presentations. A systematic approach to methods of preparing a document for publication or other disseminations. An overview of design goals that reflect specific readers and purposes is included. Assignments include working in teams to prepare competitive proposals in response to an RFP from the federal government. An examination of the seamless integration of text and the full spectrum of graphics used in communications.