By the end of 1996, every Nova Scotian will use 911 to contact police, fire and ambulance services in an emergency. Calls made within Annapolis, Digby, Yarmouth, Shelburne and Queens County will be handled by trained call takers at the RCMP telecommunications centre in Yarmouth. When a call is made to 911, the computer screen in front of the trained call taker displays the caller's name, address and telephone number. It will instantly identify the emergency services closest to the person in need, speeding up the delivery of assistance. The database is updated every 24 hours to ensure accuracy.
Government is all about improving the lives of citizens.
As implementation manager, we want to continue to ensure the system is the best and this is why we're committed to quality assurance, whether it pertains to the network, the database or the call takers.