We accept our limits, but we can also be more modest, more humble, and have a space for mystery. Venture capitalists, institutional investors, and moneyed angels are scratching their heads. I have seen that again and again, and they are two different phenomena. Information has to do with what is present and can be asserted. Communication has to do with our successful living together.
Communication has to do with the intentional coordination of actions.
And I believe that what the Web has produced, and this industry is producing, is shifting the space of communication. There are communities that could not be formed before. Four years is a long time in an industry that likes to move at warp speed. However, Flores' simple distinction in 1997 still helps us recognize and comprehend the source of uncertainty so that we can focus our intelligence on riding out the waves, rather than falling off into the deep blue sea. Age of Convenience Flores describes three phases in the relationship between business and technology.