I also have attorneys calling with various questions. I help maintain files for each individual for the courts. When we go in, we check for accuracy and make sure documents that are supposed to be in the files are present. I have to be accurate, have good spelling, grammar, typing, computer skills, people skills, and vocation skills. If you have some legal background that s great.
Legal verbiage is very different from any other verbiage.
Be open to learning, asking questions, and accepting training. I love my job. I love the people that I work with. The job that I do is very important. And if your records aren t accurate, it can really mess up somebody s life.