Well, not entirely. Remember that hosting companies live or die by the service that they provide, and that they too have made an investment in building their business. So if you're thinking of outsourcing your IT department, investigate a bit. Find a host with a history of satisfied customers, and make sure that the company's support staff is responsive, accessible, and knowledgeable.
Good support can mean affordable, professional help around the clock.
When you weigh in-house IT against a monthly dedicated server fee, there really isn't much reason to keep that clunky old computer room operating. In fact, the money you save could probably be used elsewhere, whether than means bolstering your own customer support or expanding the reach of your marketing campaign. Read more on Enterprise web hosting.