Always use the 'European IP Address Space Request Form' to request address-space. Supporting notes can be found in 'Supporting Notes for the European IP Address Space Request Form'. The ticket-number must be referenced in all subsequent messages related to this request. The ticket-number remains valid until the request has been handled.
Every new request gets a new ticket-number.
RIPE NCC distribution robot checks the request for syntax errors. The syntax checking robot will check the requests for inconsistencies and will prompt you to fix them before the request can be passed on to the hostmasters waitqueue. The NCC distribution robot will send you an acknowledgement which will provide you with the ticket-number and information about the errors the requests contains. Registry fixes errors and resubmits RIPE-219 using the original ticketnumber. Always use the same ticketnumber when replying to an ongoing request.