Problem Definition Problem Definition Vossen's current network problem is their unacceptable throughput. The current network is not achieving the desired performance for the amount of traffic that is put through the system daily. This is causing many crashes. When this sytem crashes, this is down time for the employees.
Idle employees cost the company money in both wages and productivity.
Also, the system crashing is detrimental because valuable data is lost every time the system goes down. Another problem with the system is the lack of speed. The current system does not allow all employees to access the system simultaneously. When employees use the system, there is extreme delays in screen switching and information transfers. At peak points of the day, employees are sometimes unable to even enter the network due to jammed up lines.