Services are performed in compliance with standards of equality, impartiality, efficiency, and transparency. The Consular office affords protection to Italian nationals whose basic rights have been violated or who have been arrested or otherwise detained. It also provides emergency assistance in locating family members, in estate and property proceedings taking place outside Italy, and in returning the remains of deceased Italians. Identification cards or other personal documents cannot be issued or renewed.
Consular funds are public monies and, as such, are subject to rigorous controls.
In no case are they to be used for private purposes. In exceptionally urgent or critical situations when time constraints make it impossible to transfer private funds from Italy the Consular office may provide Italian nationals with a limited amount in the form of a loan that they must repay to the Treasury, basically for the purpose of returning to Italy. This Consular office is committed to providing full and complete information on its services and the corresponding turnaround times and fees. The public may request a fee and processing time schedule from this office. Turnaround times for processing documents are calculated from the moment all of the required documentation has been submitted.