Almost 90 per cent of rural women delivered at home, compared to 80.5 per cent in urban areas. The assessment also revealed a high percentage of deficient or missing registration of important data, as well as abnormal findings. Governorate, district and facility management teams have been trained in how to use service standards and to monitor and improve the quality of essential service provision. Facilities have been renovated, well-equipped management teams organised and trained and service providers trained to a level of clinical skill mastery. People are simply not used to the concept of quality and medical doctors are barely trained.
Clinical performance is only one of two main types of quality criteria.
The other is consumer ratings, or consumer satisfaction, information that looks at healthcare units from the consumer's point of view. There are few studies on this issue, however, in developing countries, especially for government-run health facilities. The study came up with some interesting results. The experiment proved that patient satisfaction is necessary in health facilities if we really aim at quality. Many experts agree that family healthcare should be a high priority.