We are always communicating. We cannot avoid communicating. The listener must always check perception with intention. Communication is complex. Improved communication skill reduces stress.
Communication involves both attitudes and skills.
Skill in listening is learned young. Actual training is in anti-listening. Listening Skills Listening is the most basic advising skill. The elements of listening behavior include eye contact, body language, verbal responses, and vocal tone. Looks like something may be troubling you.' 2.