Your insurance company promises to return your vehicle to its pre-accident condition after you're involved in a crash. You are certainly entitled to demand OEM parts after you crash your car, but your insurance company might not pay 100 percent of the repair bill if you do.
Companies say non-OEM parts are just as safe and effective as original manufacturer parts.
However, several class action lawsuits against major insurance companies call the safety of non-OEM parts into question. OEM parts are manufactured by the maker of your vehicle. Many insurance companies recommend cheaper non-OEM parts for the repair of damaged vehicles because it keeps insurance costs down. The industry sees non-OEM parts as quality replacements that are guaranteed and a perfectly reasonable alternative to OEM parts. CAPA ensures that quality standards are followed in making competitive crash parts and making sure parts bearing the CAPA quality seal are in compliance with these standards.