The actual reporting interface is not as rich as that of a native Windows program, but it has all the important options. The reports show the amount of time each program was in the foreground. It also shows how many keystrokes and mouse clicks were registered in that program, which may be an effective proxy for whether the person was actually using the program. But there are many other reports that you might want to run, and having the data reside inaccessibly in SQL Server may be frustrating. There are some other weaknesses.
Insight reports on programs by their process names.
And while Insight can monitor which Web sites Internet Explorer users visit, it cannot say what pages Netscape Navigator users have visited. This could be a serious problem for some companies, although the number of Netscape users has decreased significantly. By putting the data into a real database, Insight takes monitoring software to a level unmatched by other products. If you need this capability and have a large number of users to manage, Insight is your choice. ZDNet and ZDNet logo are registered trademarks of ZD Inc. Content originally published in Ziff Davis Media publications is the copyrighted property of Ziff Davis Media.