Instructions are available for each task.
The work requires little or no judgement or decision-making. Incumbents may be required to perform simple data entry tasks. The incumbent is responsible for an end product consisting of a series of tasks and for recognizing and referring problems or errors to the supervisor. Another typical assignment is as receptionist, answering calls, greeting callers, conveying standard information, taking messages, and referring callers to other individuals or offices. Work typically requires knowledge of standard office and administrative procedures and basic organizational skills.