I make no money from this site but spend countless hours emailing with devastated families that are in need of emotional support. I only wish I had the knowledge to give them the legal advice they need. State adoption licensing divisions do not have any legal authority even if they had the resources to investigate a complaint they do not have any authority to bring a law complaint against an agency. What I have seen over the years is adoption agencies open and close at the drop of a hat. They close one place and move to another state to open again under another name.
Many agencies change states and names often.
Some agencies don' t even try to get licensed and are not found out unless a family reports them. And if they are called on by state licensing division they just close up and move to another state. In our case we were lucky to find an attorney that would take our case. We filed a law complaint against this agency for fraud and unethical practices. After 2 years we settled out of court.