Your firm might be required to certify in the near future.
Every organization exits to accomplish value - added work.
The work is accomplished through a network of processes. These processes include sales, marketing, product design, production, warehousing, delivery and human resources. ISO 9000 sets minimum quality standards that these processes and the network of processes must meet. The minimum standard focuses on doing the right things the first time, on time, every time, and always to the customer's satisfaction. ISO 9000 is a quality system standard.