Keep this in mind when you design your web site. You do not want to lose people because your Web site is not user-friendly. Again, notice the design and layout. Lots of great information. Easy to search and navigate.
Graphics are small, so they download fast.
No reverse type. Good use of space on the page. The home page has a lot going on right away so you get a feel for the great content on the site. When you purchase a book, they keep a record and make recommendations for other books when you come back to the site. Their customer service is fantastic.