Teaching them assertive ways to deal with anger and peer pressure on an ongoing basis is the focus of the peer mediation program. The mediator's role is to hear both sides of the dispute and to overcome emotions that may block a settlement. Mediators do not try to determine wrong or right. They only help the disputants reach a settlement that will work for both parties involved. Children are becoming agents of social change, not social control.
Disputants have the opportunity to tell their side of the story.
Asking what each person wants. Disputants need to say what they want to do about the conflict before they can work on solutions. Finding solutions and writing the agreement. Disputants can now come up with an agreement that will work for all parties involved. Then a written agreement is signed.