Programs need to be open-ended and comprehensive with the objective emphasizing individual welfare. Each of us faces a variety of challenges and problems in our daily lives. While most difficulties can be resolved personally, there are some problems which will persist over a period of time either constantly or intermittently. When these problems become too much to handle, they can affect personal happiness, family relations, performance at work and general health. Help in dealing with these problems can result in higher job satisfaction and performance, increased self-esteem, improved personal and interpersonal relationships, better coping skills and less need for sick leave.
Early identification is the key for a program.
Serious problems do not go away by themselves. Without help, problems will usually get worse. Since and employee's personal well-being and job performance can be affected by problems of a spouse or a dependent, this program is available to members of the immediate family. Family problems can usually be corrected before they affect the employee's personal health or job performance. Without assurances of confidentiality from all participating groups, an EAP would be ineffectual.