Upon completing the session, the system issues a receipt to the client and the session is logged by the system into the client's permanent record. The average client takes about one to two minutes to complete the check-in process. Each kiosk is a molded plastic shell surrounding a steel frame. Internal components are mounted in a steel rack. A locking door provides service access.
Internal fans regulate air circulation and a filtration system controls dust.
The kiosk structure is ergonomically designed to allow easy screen access. Attention was given to screen position and height to allow handicapped persons access and to be compliant with the 1992 Americans with Disabilities Act. Ambient light and screen reflections are controlled by recessed bezels with light blocking sides. Two loudspeakers are directed down and across the user area to control ambient sound and to provide semi-privacy. PhoneCheckIn CheckIn also offers the optional feature of allowing reporting via telephone using prompts with keypad and voice responses.