We will report results in sixty days, but many of the actions needed will begin well before the report appears. In general, I think that the Department of Education is characterized by very able and hard working people whose talents are often blocked by poor systems. There are too many priorities. There is too much focus on process, and not enough on results. Many information-based activities go on without modern information management tools.
Known problems await solution for too long.
The paper flow is massive. Little is invested in professional development for Department staff. And these are only some of the issues. These are, however, only the impressions of one person who is just starting to learn about the immense opportunities in New York. The Commissioner's Review will focus the experience and views of hundreds on the work at hand.