The chief executive's three promises have all been kept. Investors in People WPA achieved Investors in People recognition in April 1993 and was reaccredited in June 1996. Investors in People has helped WPA to gain a reputation for excellence among employees and customers alike. It has contributed to a significant reduction in staff turnover, and to fewer complaints and more compliments from customers. Good is never good enough.
Investment is a constant process and excellence requires constant hard work.
The only business goal of substance is the pursuit of quality in all that we do.