Help systems, job aids, and EPSS systems all bear the stamp of traditional packaged solutions. Workers rely on the outside experts to diagnose the problem, determine the need, and develop and package the right solution. Learning moves back into the work context . Whereas instruction separates learning from performing, EPSS brings learning back to the daily work setting. This is preferable in many ways, because on the job, the need for learning or information is more immediate, and the benefits more tangible.
End users enjoy more control over access and use of the product .
Even though performance supports are externally developed, workers have increased control over their use. Some workers may make extensive use of an EPSS system, others may not. Some may prefer one resource over another. By their improved integration into the work environment, performance-support tools become more easily adapted by people doing their jobs. Network Systems Many training specialists are ready to stop right here.