Consumers rarely, if ever, saw these discounts.
Consumers deserve honest, up-front information from businesses.
The suit alleged that PSN misrepresented the true nature of any discounts the consumer would receive on retail items such as furniture and electronics by being a member of PSN's buyer's club. After consumers purchased the membership and attempted to use it, they learned that representations during the initial solicitation were false, and that the savings, if any, were far less than represented. The Attorney General's office has received 30 complaints on PSN from consumers throughout Texas. Consumers were told to then call PSN to receive their prize. Once they were on the phone, a PSN representative then told them to come to the store for a brief tour in order to redeem their prize.