This training gives a manager skills to spot problems before they occur and deal with them before the situation becomes too dangerous or requires police involvement. This is a basic premise of Community Oriented Policing and Problem Oriented Policing. By addressing the root causes of crime in rental property, there is less crime, fewer calls for police service, and more available time for officers to be proactive in fighting crime. If a property is run down, it says the management does not care about the property. Illegal activity may be tolerated if the manager is not operating legally.
Many applicants have a history of eviction for drugs, illegal activity, or non-compliance.
The program teaches managers how to obtain credit checks and background checks using local credit reporting agencies and sound management techniques. using rental agreements as one of the best ways to inform tenants about rules and causes for eviction. Rental agreements are standardized and are enforced equally to all persons to avoid discrimination. Many property managers are unaware of illegal activity that occurs on their property. The training addresses how to identify what is suspicious, and how to report it. Emphasis is given to gang and drug activity.