By Reid Goldsborough Special to Government Technology C omputers Stink. That's the name of a book that crossed my desk a couple of weeks ago. The title made me laugh, but as I read through the book, I found myself nodding in agreement with the author, Jack Bellis.
Computers really do stink.
They're too difficult to learn and use, they lock up and break down too often, and they and cost too much. Sure, PCs and Macs provide us with enormous capabilities. But trying to tap into this richness can leave you sitting on the floor with big clumps of hair in your hands that you've yanked from your head. Although it has the worst quality and service record of the major manufacturers, the industry as a whole needs to clean up its act. According to the surveys, more than half of personal computer owners have experienced at least one problem with their machine, while 15 percent of all PCs needed service within the previous six months.