This integration will most effectively increase the efficiency of the PSAP because it will allow the operators to leverage the capabilities of each system into a single easy to use and highly effective user interface. The goal of this integration is to not simply put everything on one screen but to combine the functionality of each system into a more useful interface and to provide new functionality that more readily addresses the challenges of PSAP communications. What most vendors refer to as integration is more accurately described as an interface. Simply connecting two or more systems together for the purpose of transferring or sharing data is not integration.
Integration involves more than simply sharing data.