People were overwhelmed by the people who were coming aboard. Norm s people voluntarily teach each other, rules are something that you assign. It is more difficult to garden norms than design rules. The people on line in this communication environment are new to it. The problem of addressing the norms is a big one.
Every virtual community has social contract.
You set out the rules at the beginning, or they emerge from people dealing with transgressions. 4 On-line communities cannot exist without people cooperating and contributing. Some of them go on for a long time because some people have a need for conflict and enjoy it. It is fine for those places to exist. There is no need to make a moral judgment.