Knowledge of assigned applications, sources, inputs, schedules, and outputs to perform production scheduling and quality control. Knowledge of documentation requirements to determine nature and availability of inputs, schedule constraints, and to develop documentation for new jobs or to improve setup or output. Knowledge of control languages to troubleshoot problems and suggest or devise remedies. Knowledge of operations techniques for shutting down or restoring systems. Supervisor assigns new jobs and priorities, and discusses potential delays due to late receipt of inputs, delayed program or software changes, etc.
Employee applies, or develops procedures for work control.
Finished work is reviewed for meeting deadlines and objectives. Guidelines include systems procedures, specifications for new requirements, and software documentation. Incumbent uses judgment to select appropriate guidelines, and modify procedures for new applications and new data sources. Some must cope with frequent software changes and their affect on processing. Performs problem-solving duties in response to changed input, output, production requirements, or user needs.