This forward lean is ever so subtle and easily accomplished whether sitting or standing. T is for touch. As you introduce yourself, shake your patient's hand in a warm and friendly manner. In addition to the nonverbal message the handshake sends, you will learn a lot about the patient's psychological state. All are clues that may save you time.
E is for eye contact.
Eye contact is probably the most important nonverbal communicator after smiling. If you maintain eye contact with your patients 85 percent of the time, you will be branded as an expert communicator and physician in the patient's view. Eye contact conveys that you are paying attention to the individual, not being distracted by the chart or your notes or something else on your mind. The point is to help the patient feel you are connecting with them, not staring them down. N is for nod.