Systems that once took a year to install must now be operational in three to eight months. Our goal is to turn business problems into business solutions as quick as we can and bring them to market as quick as we can, without burying ourselves in technology. Our goal is to keep our customers' loyalty not only in the Carolinas, but around the world, as our company grows. A comparison between old and new DB2 structures might take a day and a half. With a BMC Software solution, Duke's IT staff can complete the task in 30 minutes.
Data integrity is better, too.
The number of errors in production has been greatly reduced. BMC provides us with the capability to analyze problems quickly, get them fixed and get applications back up and into production as soon as possible. BMC sends customer representatives in to show us how to use their solutions. It's very intuitive. We're up to speed in hours versus days.