Barbara Kreighbaum, an order-entry clerk, has worked for TradeNet for more than 12 years. She has nothing but good things to say about the company. I think we're really a family. Mertz tries to distinguish the company by giving customers extras. For example, TradeNet includes fliers for distributors in its orders.
Distributors use the fliers to get customers to order products.
Moisant said the materials make her job easier. But Mertz knows he has to constantly innovate to stay ahead. He and his machinists continually make improvements on the production equipment they create. To that end, Big Bertha is about to be retired by a smaller, more efficient machine. Little Bertha, as it's called, takes up half as much space and can produce erasable message boards with half as much labor.