Customer service drives our planning, decision making and use of resources. We listen to our customers and strive to be proactive in our pursuit of customer satisfaction. We commit to providing service that is safe, clean, reliable, courteous and of excellent value. Integrity Integrity means we are committed to fairness, honesty and trust. These qualities are essential to survival and growth as an organization and as a regional transit system.
Integrity drives individual and organizational accountability.
Employees are Metro. We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life. We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. Partnering Partnering is working together for the success of the organization and the beneficial growth of the region and its transportation network.