Our Call Centres are a fast paced dynamic environment where flexibility is the key. Leadership experience, strong decision making ability, excellent communication skills, flexibility to work shifts. Knowledge of call centre operations and French bilingualism an asset. Strong communication, excellent telephone manner, flexibility to work shifts, computer literacy, ability to multi task, good problem solving and keyboarding skills.
French bilingualism is an asset.
Able to manage medium to large scale, complex projects in a team environment. Manage the technical aspect of complex and critical client server business applications. This will include identifying and defining the business requirements, analyzing and designing the architecture and system, to integrate the hardware, software, network and control components. You will conduct and coordinate the user acceptance tests, prepare documentation and deliver user training. This individual will direct the activity of technical teams working on assigned development and maintenance projects.