Many performance indicators focus on activities. Effectiveness measures are especially important in evaluations, but intentions to measure effectiveness have not yet been fully met. There is an emphasis on service quality, particularly at the local government level. Autonomous agencies are required to provide financial statements using accrual accounting. Special methods have been developed for allocating costs to outputs.
Improved integration is an important objective in the coming years.
Performance information is published e.g. in financial statements and annual reports but is not always made publicly available. Performance information is to be included in annual reports and financial statements. Ministries are required to provide annual performance data in their budget estimates in order to inform the budget process. Performance contracts have performance information but are not publicly available. The Public Services Quality Monitoring System surveys the quality and efficiency of local government.