High-performance organizations define outcomes and focus on results. Starting form this vision or mission statement, high-performance organizations define specific outcomes that they will achieve to accomplish their mission. Defining these outcomes requires the involvement of the stakeholders. Measures of performance are developed and communicated in a timely way to the entire workforce. High-performance organizations empower their employees.
Employees are the vital core of a high-performance organization.
To reach high performance, employees are empowered to apply their skills, creativity, ability to adapt to change, and capacity to be continuous learners to achieve the organization mission. Employees are empowered to form alliances and working relationships based on their interest in meeting the outcomes and mission of the organization. They are not limited by organizational boundaries. High-performance organizations institute new processes to motivate and inspire people to succeed. In high-performance organizations, employees are encouraged to collaborate and develop new and decentralized approaches to achieving the desired outcomes.