We will want to buy many items on the Net but still prefer the physical experience for some purchases. Stores like Circuit City show the way it will be done. You can browse their site and select the electronics or home appliance you want. You can do your research and learn a lot without entering the store. Then you can order the item and pick it up at your local store.
Buyers get the convenience and satisfaction of research and inquiry.
They also get the peace of mind that if something goes wrong they have a physical store in town for remedies. No matter how much technology does for us, we still want that human experience and touch. More concern about privacy and security. With all our information out on the Internet, we'll be more concerned about keeping secret information secret. It will be as security has always been, a continual leap frog game.