Now, he's got a startup of his own and plans to use the Net to revolutionize the video-rental business. While so far his operation is limited to lower Manhatten, he wants it to be the Domino's Pizza of movie rentals with outlets from coast to coast. Videotapes, Park thinks, might be the perfect product for Internet commerce. Kozmo is about giving the server instant gratification. You Surf, We Deliver Home delivery is his hallmark.
Mail order is too slow.
His army of bicycle-riding couriers will deliver anywhere in lower Manhattan. For returns, he's scattered 15 drop-off boxes in coffee shops around town. Soon Park says he'll expand to the rest of the city. Kozmo's inventory is impressive. His stockroom features thousands of tapes stacked from floor to 12-foot ceiling.