This information outlines the general nature of the flight attendant position and is not meant to be a comprehensive inventory of all duties, responsibilities and qualifications that are required of all employees within this job classification. The flight attendant position involves performing and assisting with both safety and customer service-related duties. In an emergency, flight attendants must be prepared to provide direction and assistance through leadership and crew coordination in accordance with government and company regulations. You must be able to operate mechanical equipment, aircraft doors and window exits, evacuation slides, life rafts and fire extinguishers. You will interact with a diverse group of customers and crew members as part of your job.
Flight attendants work in the confined spaces of aircraft aisles and galleys.
A flight attendant is in continuous contact with the public. Care and assistance to ill, injured and incapacitated customers may also be required, including the administration of first aid in compliance with government and company regulations. As a US Airways flight attendant, you must perform your duties in a courteous and professional manner. You are responsible for providing the highest level of customer service to both our internal and external customers. Your behavior, appearance and professionalism define US Airways' standards of excellence.