Us Please, contact us if you have a problem with anything we have sent you. Please read about some of the more common return problems below. We use very heavy leather. Our products are generally MUCH heavier in feel and thickness than what you find in stores. If you have a small dog, you will probably not want our products.
Leather is a natural product.
We use the highest quality harness leather, no seconds or cast-off are used to make your products. Variations in color and texture WILL occur in the products we make for you, but we make every possible attempt to make sure that the products we send you look great. We cannot color match across orders, as we cannot guarantee that the color from one hide to another will be the same. We will color match within the order that you send. This means that if you order a collar and lead today, and you order the same color, they will both come from the same section of the same hide, but if you order a collar today and a lead next week, they may not be an exact match.