MOREnet provides optimization of circuit mappings to maximize video port utilization and performance. Customer must schedule videoconferences and related data. Customer must notify MOREnet five working days in advance of conference and pay associated fees. Fees to be determined. MOREnet provides MCU port utilization reports and billing.
Customer is responsible for performance planning.
Troubleshooting MOREnet provides troubleshooting support to customers with H.323 videoconferencing problems. Customer must follow applicable troubleshooting documents to eliminate local hardware and infrastructure problems before contacting MOREnet. Customer provides a SPOC to assist in troubleshooting.