Product lifecycles are measured in months not years. Customers are more technically savvy and demanding.
Intense competition involves both product and price.
Customer service drives on-line information access before, during and after the sale and is the single largest contributor to brand loyalty. Documentum content management solutions for powering e-business bring tremendous advantages to global high tech organizations. Plus, they can help companies exploit the Web to give clients and business partners access to accurate product information as it changes, and then link this content to relevant business processes when necessary. All rights reserved.