After updating the settings in my application, my webcam stopped refreshing. Most likely, the settings were updated while the webcam show was running. The sudden change in the settings can interupt the show and have it stop refreshing, even if it seems that the show is still running in your software application. At this point, you will need to stop the show, close and restart the SpotLife 6.x or Logitech QuickCam 5.x software application, then restart the show to have the files updated correctly. Please contact SpotLife Support via the online Email Support Form for assistance.
Image quality is effected by many factors.
Lighting and movement can effect the overall quality of your broadcast if your PC camera is not designed to capture images with lots of movement and poor lighting. Also, the broadcast can be effected by the time intervals that you set. Too low a setting will have the software attempting to update the image too fast and can cause a degrade in quality. More information on image quality and tips to make the most of your Refreshing Webcam show are located at our Broadcasting Tips help pages. SpotLife is absolutely committed to providing the best customer service and support possible.