On the other hand, the debate over Microsoft demonstrates how much the public depends on this industry, and the strong potential for abuse. This vulnerability is only going to get worse. Suppose that the technology revolution has slowed to a crawl, or at least that there is nothing to push a major change in the operating system. Microsoft is faced with slacking demand, because no one feels the need to upgrade. So its programmers make arbitrary changes to the operating system to force upgrades.
Government interference is a direct consequence of someone achieving a monopoly position.
Because sometimes there are advantages to a single source of services or products. In computers, for example, there is lot to be said for a single operating system. Nice for them, but I wouldn't want to live there. We had a greater diversity of operating systems ten years ago, and I have not forgotten how difficult that was. Get a Mac.