The DNS servers are used to connect domain names with IP addresses of the various servers and networks that make up Microsoft's web presence. The mistaken configuration change limited communication between DNS servers on the Internet and Microsoft s DNS servers. This was an operational error, and not the result of any issue with Microsoft or third-party products nor the security of our networks. Microsoft regrets any inconvenience caused to customers due to this issue. At approximately 5 p.m. Pacific time, Microsoft removed the changes to the router configuration and immediately saw a massive improvement in the DNS network.
All sites are currently available to customers.
Again, Microsoft apologizes for the inconvenience. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. All rights reserved.