Craig Johnson is currently an independent Field Service Engineer Consultant retained by Bede Scientific located in Portland, Oregon. His past employers have been QualMark Corporation, Confer Tech International, University of Illinois, Lucent Technologies, Storage Technologies and Raytheon. In addition to the staff based in Denver, you may be called or visited by one of our regional sales representatives. Attendees are Bede's permanent or contract service agents, and are located in California, New York, Texas, Wisconsin and Mexico as well as Denver. We offer a variety of service contracts, from a simple and inexpensive annual preventative maintenance visit to a comprehensive contract with all visits, parts and labor included.
All service contracts carry the incentive of discounts on our software products.
We keep a comprehensive stock of spare parts in our Denver center, and can normally offer next-day delivery. We also offer annual service courses for customers who wish to take responsibility for their own service support. The Bede Lab suite of analytical and scientific software includes programs for fitting and simulating diffraction and reflectivity profiles from layered materials according to the best dynamical scattering theories. Programs for the direct analysis of rocking-curves and photoluminescence spectra for compound semiconductor analysis are also available. Matthew, Keith Bowen, Kevin Matney and Brian Tanner, Bede's Science Director, have all contributed greatly to the original scientific development of many of the techniques now widely used for X-ray characterization.