Freedom to make mistakes, but correct mistakes early. Don't hide things. Don't hold onto data, it doesn't do you any good. Do the right thing, what is right, not who is right. Results count more than the process.
Every individual can make a difference.
Encourage individuality without stars. They don't have the employee of the day, the week, the month, the year. And that's the tough side of things, because we don't have special public rewards for individuals. When we have special recognitions, it's always a group or it's an event. And usually it's T-shirts and beer as opposed to lubricating people with money.