Whether applied to new technology, new practices of management, new customer strategies or business operations, everyone in the company is expected to have a thirst for knowledge that will contribute to the capability of the company to be of service to its customers. Everyone in the company is expected to read, study, attend seminars, and otherwise devote serious time to learning. Sharing knowledge is more important than having it. All members of the company seek to share knowledge with each other, with customers, and with other communities of interest where the knowledge can add value to another person s work. We strongly encourage this practice in every internal way, and will discourage in every way attempts to hoard information.
Healthy conflict contributes positively to corporate success.
Constructive debate and the introduction of alternative points of view in formulating company decisions are viewed as positive and healthy signs of involvement in the company. As applied to product development, corporate practices, strategies, or any part of business operations, the company seeks to include all members of the staff who can make a contribution to a more informed decision. Every new idea deserves careful consideration. We encourage each member of the staff to create new ideas and to articulate them to others. No new idea will be rejected without thoughtful consideration and every new idea will be respected for its originality.