The Internet has revolutionised the way people live, work and play. Global markets have replaced local ones. New, virtual communities have sprung up.
Information is more freely available and more quickly accessible than ever before.
And customers are better informed. Of course, this environment of constant change is nothing new. What is new, is the accelerating speed of the change. Sucessful relationships with customers, suppliers, and employees are even more critical. Meaningful collaboration with partners is still vital.