Adequate proof of age and identity of an individual in Illinois is a document issued by a federal, state, county or municipal government including, but not limited to, a driver's license, a selective service card or an Armed Services identification card. It is unlawful for any person under 21 years of age to show or present false or fraudulent written identification or use identification other than his or her own to order, purchase, attempt to purchase, receive or service alcoholic beverages. Lost and Found When an article is found in the hotel, it is turned into the Lost and Found Department and kept there for 30 days. If the item is unclaimed after 30 days, it is returned to the person who located the item. The Hotel Assistant Manager's office is open 24 hours daily.
Guests are responsible for all shipping charges to return any claimed articles.
If a guest requires emergency medical assistance, they will be transported by the Chicago Fire Department Paramedics to Northwestern Memorial Hospital, which is the nearest emergency medical facility to the hotel. Each guest room is equipped with a mini-bar for your convenience. The bar contains miniature bottles of liquor, beer, soda, wine and snacks. Mini-bars are restocked on a daily basis and charged to your account upon consumption. If you need assistance or have additional questions, please call the Servibar Department at extension 6552.