If you receive an error code, refer to the error message information in your Machine documentation and follow the instructions provided. If you suspect a software problem, consult the documentation of the operating system or application program. If you did not register your Machine with IBM, you may be required to present proof of purchase to obtain warranty service. In order for IBM to assist you quickly and efficiently, please have the following information ready when you call. Also, if possible, be with your Machine.
Examples are keyboards, memory, or hard disk drives.
IBM ships CRUs to you for replacement by you. No, the parts IBM or your reseller replaces become its property and the replacement parts become yours. For additional information contact IBM or your reseller. If you do not register your Machine with IBM, you may be required to present proof of purchase. Local IBM support can be reached by telephone.