Together these programs allow the families seeking shelter to overcome their past dependencies and traumas. Phase I of the process is crisis stabilization and includes domestic violence and substance abuse treatment and Phase II provides supportive services. Phase III is the transitional phase, which includes vocational, educational and housing services. Phase IV provides aftercare to help families maintain self-sufficiency. Intensive intake screenings and bi-weekly case assessments allow staff to identify the individual needs of each family member and craft a program to meet those needs.
Families can remain in residence for up to one year.
Facilities are provided by the Owensboro Housing Authority and a health clinic and education are conducted by the local Health Department. Local colleges and universities involve their graduate social workers in the programs and also participate in the training and education programs for the shelter residents. Two local shelters work under a cooperative agreement for resident referrals. Children under the age of five are enrolled in a structured daycare program similar to the Head Start program and after-school programs are designed for older children. Children are closely monitored by the case management team that deals with the educational, social, and emotional aspects of their lives.