On- line service providers should work with domestic law enforcement authorities as well as with their international counterparts to stem the transmission of illegal content. Meanwhile, on-line service providers will need to deal appropriately with complaints about prohibited content. Both parties will encourage international cooperation between law enforcement authorities to prevent, investigate and prosecute illegal activities on the Internet and the use of electronic commerce for criminal purposes. Both parties believe good administration will be promoted by governments pursuing excellence in the on-line delivery of government services and information. This should be done in a way that reflects the needs of citizens and minimises bureaucratic processes.
Governments can act as role models and market catalysts in developing the on-line economy.
Both parties acknowledge that policy development in all areas of Internet governance should comprehensively engage industry interests. The Internet succeeds in great measure because it is a decentralised system that encourages innovation and diversity in information services. Where possible, market mechanisms that support competition and consumer choice should drive the management of the Internet. This will lower costs, promote innovation, encourage diversity and enhance user choice and satisfaction. Both parties will support moves in international fora that may assist in further strengthening of on-line intellectual property protection.