In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes GuterNet's terms of service a refund will not be issued in the event of a cancellation. Customers may cancel their account at any time. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.
Fees charged on a prepay basis are non-refundable.
Once the initial trial period has expired customers are not entitled to receive a refund unless the service is cancelled by GuterNet. GuterNet makes no warranties of any kind, expressed or implied for services we provide. GuterNet disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by GuterNet and its employees. GuterNet reserves the right to revise its policies at any time.