A connection to the Internet involves many variables including computer, modem, phone plugs, extension cords and of course phone line. A successful connection will be made when all the these variables meet a standard that will permit the transfer of data from yourself to us and visa versa. A happy medium between the two is the best advice we can give and our technicians are on hand to show you where to adjust these settings. The wet season is a testing time for both ISP's and their members.
Lightning causes minute pinholes in the ground.
In turn, rain seeps into the ground around the phone line infrastructure causing noise and disturbance in the lines. As you know, phone lines are a network themselves. A problem in one region may mean a problem for every area bypassing or connecting via the problem struck region. Some areas may even experience total cut of connectivity. In general, the further away from the main phone exchange, the more prone you become to line deficiency.