The search for excellence in contract management is arguably one of the most pressing challenges for the Australian Public Service. With the move to greater outsourcing of programs, public sector agencies must equip themselves with a range of skills, knowledge and experience to ensure that contract management is efficient and effective. However, as identified by Auditor-General performance audits, the quality of contract management is at times inadequate and can lead to poor outcomes for both the Commonwealth and contractor', said Mr Charles. The Department of Employment, Workplace Relations and Small Business will respond to criticisms by Drake Jobseek regarding the management of the employment service contract.
Drake claims that the interpretation by contract management personnel is variable.
The schedule of groups appearing at the hearing is shown overleaf . The inquiry terms of reference can be found at the committee's website.