The Museum operates a Road Train shuttle service to and from York City centre. The Road Train is equipped with a lift to enable two people in wheelchairs to travel at any one time. Visitors can catch this Road Train at St. Wilfrid's church near the Minster on the outward bound and it will return you to the same place after your visit. The concessionary rate for disabled people is 1.00 pounds. The current admission price for registered disabled visitors is 3.90 pounds and official carers are admitted free of charge.
Guide dogs are also very welcome.
Entrances The Museum has automatic doors at both Entrances, the front Entrance known as the City Entrance has level access. From the visitor car park Entrance there is a stair lift and also an elevator for wheelchair visitors to access the Great Hall. At the City Entrance there is a public telephone suitable for use by those who have impaired hearing. At both Entrances there are large print boards indicating where the main exhibits and facilities are located. Right' clear print guidelines.