How I Will Benefit Countless amounts of money are lost every day to commercial airlines throughout the world due to fraudulent activity.
Estimates run into millions of dollars.
Competition in the airline industry is fierce and no company can afford to allow revenue to be diluted. Consequently, it is essential for front line staff to be armed with the skills to detect and report suspect behavior. This course will enable participants to identify weak areas of which all airlines must be aware to prevent fraud. Their increased knowledge will aid in conducting in-house campaigns against fraudulent activity, which in turn, protects company revenues and raises job satisfaction among employees. Who Should Attend Supervisors and managers from ticketing desks.