In fact, it took the guesswork out of the review process. While it did not make the review process easier when Phyllis had to present a negative review, it did give her the confidence she needed to help assure she was making an accurate judgment. In addition, it ensured that Phyllis was accountable for a portion of her responsibilities. As a manager, it is important to document significant personnel issues within 24 hours of the time it transpired. Even if you're not a manager, information in your annual review and assessment should be taken seriously.
Leaders use accurate feedback to improve and rectify circumstances within their control.
Effective leaders ask for help and assistance when and where they need it. A nurse manager cannot be expected to be a specialist in every area. And it is not hard for adroit leaders to obtain help, because they have built and maintained a support system. The key relates back to a thinking skill already mentioned. The leader must work at establishing this support system before the need arises.