After this initial training, employees can move to the various courses offered by each college. The deans decide the course offerings for their college. These components offer a variety of resources to support self-directed learning. Together, the entire process sends the message to employees that they are responsible for their own learning. First, there is a multi-rater feedback program.
Every employee is asked to participate and can select whom to use as raters.
A summary report of the review results is presented directly to the employee. The reports are distributed to recipients in a meeting conducted by a specialist from the Learning and Development Department. In that meeting, the specialist notes that the results of the report are confidential and do not have to be shared with that employee's boss. In addition, the specialist explains how to read the report and interpret the information so that the employee can constructively use the information. McColgan points out that his multi-rater feedback review process was initially designed to stand apart from the customary performance appraisal process, in large part so that the anxieties and stresses of the latter would not infect the former.