It can be a sale to a new customer, a new product release, a successful recruit, a 3rd round raise, or an acquisition. Leadership is Leadership is inspiring your people to sincerely want to do their best work for you. If you treat your team with respect and take the time to teach them when they need teaching and praise them when they really deserve it, they will want to do their very best work for you. It's like when you had a great teacher in school and you worked extra hard to make sure that you earned that A, because his or her approval held weight. I've just finished reading your article and would like to contribute my thoughts to point 49.
Leaders are prepared to serve.
They will make a cup of tea for the tea lady because she has had a bad day. Or because she's always served others and no-one has ever served her. A Leader is sincere. I have thoroughly enjoyed your article and it seems that there are so many leaders out there who have lost touch with the people who work for them. The driver, the tea lady, the receptionist, the person who works in the canteen.