These monthly figures pertain to complaints which were received but not referred as formal complaints by the complaints resolution officers. Some of these complaints may ultimately be referred to the formal complaints system, at which time they will be either opened as formal complaints or dealt with as not disclosing unethical conduct. Such referrals do not normally occur within the same month as the initial contact is made. To date in 2000 the program has managed 1,357 complaints and inquiries, compared with 1,549 during the same time frame in 1999. The members of the Practice Advisor's Office, Barry Vogel and Paul McLaughlin will travel anywhere in Alberta for personal meetings with members where appropriate.
All contacts are strictly confidential, and services are free.
Call us any time. The Mentor Program operates out of the office of the Practice Advisor. A caller identifies the area in which he or she requires help and is given the names and phone numbers of two mentors. The areas of law covered by the Mentor Program are Family Law, Criminal Law, Wills and Estates, Real Property, and Civil Litigation. The mentors are experienced counsel in their areas.