Contributions should be relevant, sound, in good taste, objective, coherent, concise, and nonrepetitious.
Diversity is welcome.
You may respond to him directly. Perhaps you called some organization on the phone, possibly a bank to obtain your account balance, or the Motor Vehicle Bureau with a question about car registration, and you heard, not a real live person, but a recorded voice. The voice told you to push particular buttons on your phone to obtain particular kinds of information. VRSs have come into wide use in the past few years. The systems are computer-based.