Everything should be easy to find. Act on the knowledge that what customers value most are attention, dependability, promptness and competence. They just love being treated as individuals and being referred to by their name. When it comes to customer service, Nordstrom is a superstar, though Disney gives them a run for their money and Micsosoft is doing a bang-up job with their website. There will be no additional rules.
Guerrillas send postage-paid questionnaire cards and letters asking for suggestions.
They fix the trouble areas revealed and know well the relationship between proving their care and success. This week's Weekly Guerrilla can be found by clicking here . Server by Mindspring . Simply insert your own values between the double-quotes.