Remember that we can't tell anyone anything that they aren't willing to hear. Stop, invite their point of view and listen. Your assumptions might be wrong. Lastly, ask for what you want to be different in the future. Susie, I'd appreciate it if in the future we could voice differences of opinion without getting upset.
Feedback can be a wonderful and appreciated gift.
Learn to give it often. Helpful Hints Match the time and intensity of the feedback to the level of concern. Give feedback as soon after the incident as possible and in time to allow for correction. You'll be more successful to the extent that you allow for the possibility that your feedback might be incorrect or off-base. About the author Christopher M. Avery, Ph.D. speaks out at conferences and corporate events about how smart, competitive and independent thinkers work together most productively.