Wired West vol.
Intranets have the capacity to elevate an enterprise to a new plateau of innovation and success.
It is one of the great ironies that these technologies are often used to publish the administrivia of an organization like HR policies and information systems requests. Companies generate new revenue from insight and innovation - not in the better communication of and adherence to the rules. Many companies have found that the big pay-off from their Intranet is not coming as quickly as they had hoped. Indeed, far too many started their Intranet content strategies by loading the information that they had , rather than what they needed to achieve their strategic goals. Some had technology goals in the absence of a clear understanding of their need for strategic content.