Just like accounting, training is a cost of doing business and one way or another, you end up paying for what the training department does. When you ask most trainers how much a course will cost, they reply with depends on what you want. Try this approach, ask the trainer how much it will cost to take your employees off the job and put them in his classroom for half a day. The situation creates a constant tension between trainers and managers who cannot afford to let their people go to training. Ill-trained employees are costing the managers money .
Managers feel there is to much classroom training.
He likens training to surgery which is expensive and invasive intervention and not always the best remedy for what ails you. Training departments will want to begin with a need analysis, diagnosing the problem. But, a step that could be eliminated if you have already figured out the problem. As a manager, know that training is the answer to the problem. Most managers know little about training , they attend classes on leadership, problem solving and costs.