All groups must check in no later than 30 minutes before showtime. We cannot guarantee seating for additions to your group at any time after the original reservation is made. Cancellations or changes in the total number of your group must be made at least 5 school days prior to your visit. No changes may be made after this time. You will be charged for the total amount of your reservation on the day of arrival.
All shows start on time.
We will not delay any show for any reason. If your group is late for its showtime, we will make every effort to reschedule you. This number can be found on your confirmation letter. We cannot guarantee seating for additions to your group at any time after the original reservation is made. Cancellations or changes in the total number of your group must be made at least 5 school days prior to your visit.