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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. Operator has attempted to justify its CPST rate increase through a benchmark showing on FCC Form 1240. In this Order we address Operator's Revised Refund Plan and the reasonableness of the Operator's CPST rate effective August 1, 1997. We first address Operator's Revised Refund Plan.