Performance Now offers several levels of password protection, restricting unapproved access to confidential information without hindering accessibility for authorized users. In implementing Performance Now, Evans made sure to offer adequate training. I want all users to understand that Performance Now is not only a measuring tool, but a coaching tool as well. At the Port of Oakland, Performance Now has been well received by managers and employees. Managers find it easier to provide their employees with meaningful feedback, and the goal setting and coaching features support them in their efforts to manage performance on a daily basis.
Employees appreciate the fact that the system is finally standardized, consistent, and fair.
Evans believes it has. And Performance Now has met another important goal established by the team. Performance Now has met all our needs, including some major security issues. It's easy to customize and has given us the consistency that was lacking before. The Port views its performance management system as a continuous improvement project - and they plan to make use of Performance Now's customizing features to continue tailoring review forms and performance criteria to the evolving needs of specific divisions.