The most frequent reason for leaving was the need for more space. The former tenants employ an average of 14.6 workers. About one-half of the firms have fewer than five employees. The Incubator Experience Low costs, especially low rent, and the availability of support services were the two reasons for locating in the incubator most often mentioned by the respondents. Other important factors were the location of the incubator and the quality of the facilities.
Incubators offer their tenants a wide variety of services.
Duplicating and telephone answering were the services most often rated important or very important. Other highly rated services provided by the incubators were receptionists, conference rooms and mail services. The opportunity to network with other tenants was also valued by many firms. Of services not provided by the incubators, better computer support was the most frequently requested. An overwhelming majority indicated that they were either satisfied or very satisfied with their experience in the incubator.