I forgot the password for my online booking. Please complete the customer service request form at the bottom of this page. Be sure to include your reservation number. In the description box, let us know that you forgot your password. We will reply with a password you can use.
Cancellation is simple.
Use your reservation number and password to inquire about your previously booked online reservation. You'll be presented with an option to cancel. It is very important to read the Terms and Conditions to see if any cancellation penalties apply and to find out the procedures for requesting a refund. I've already made an online booking. Click the link, enter your reservation number and password, and view your itinerary.