Looking back to the twelve questions, the first six provide the detail for the catalyst role. Great managers differ from great leaders. Great managers look inward . They look inside the organization, into each individual, into the differences in style, goals, needs, and motivation of each person. They then work to release each person s unique talents into performance.
Great leaders look outward .
They look at competition, the future, and the various ways to move forward. They must be visionaries, strategic thinkers, and activators. The authors call these the Four Keys of great managers. Select for talent Talents are any recurring patterns of behavior that can be productively applied. The key to excellent performance is finding the match between your talents and your role.