They are responsible for tracking and understanding policy developments at the state and national levels.
Managers are responsible for the leadership and management of the office.
They must be able to simultaneously manage multiple short and long term projects. Further, they must be able to set priorities and delegate work assignments, develop and motivate employees, as well as evaluate employee performance. They support and ensure a goal setting process for each employee. Managers must have the ability to evaluate information objectively. They are also required to communicate effectively both within the office and with external customers.