It's a pointed but pertinent question, afterall experience is grounded in personal truth and wisdom, opinion is untested personal theory awaiting experience. Asking it of ourselves and of others encourages leadership by example and not by theory. We must earn the respect of our children by our example. Wise words applicable in all situations.
Integrity is more than walking the talk.
Integrity is walking the talk that gives goodness and value to others. Integrity is the integration of body, mind and soul. I am sorry. Today's difficult employee or customer relationship may be the result of yesterday's action. Acknowledging and amending past 'professional sins' is the only way to move the relationship forward.