However, the majority of the current active duty force face retired pay reduced to forty percent of the average of their highest three years of base pay along with reduced inflation protection for the rest of their lives. A welcome and highly visible bright spot for the military community is the resale system. The Exchanges The Exchange systems have worked vigorously to improve customer service, merchandise selection, and pricing. They have reached out to their customers and asked what they wanted. As a result, they now sell items comprising a major part of the American resale scene.
Exchanges work hard to be the place military members and their families want to shop.
A place where they are warmly welcomed and offered assistance, and where they can be confident that they'll receive value for their money. Exchange profits from service member's purchases are vital to the military community's support structure of MWR activities. Long waits in line have been reduced and the stores are brighter and more pleasant places to shop. Shelves are better and more consistently stocked with products, while managers are visible and stores are staffed with friendly and helpful personnel. DECA listens to its customers and is responsive within the bounds of available resources.