This warranty provides complete coverage on all hardware, parts and labor. If any component proves faulty it will be replaced or repaired. Items NOT covered by the warranty include batteries, ribbons, software and printer cartridges. Notebook batteries, that are included in our refurbished systems, are sold as is. All items are shipped by FedEx and are fully insured for your protection against damages.
All items are subject to availability.
Every effort will be made to deliver to you a computer system that will be reliable during and beyond our warranty coverage. Packages returned without an RMA number will be refused. Your RMA number cannot be re-issued or extended. It is very important to have the RMA form posted on the outside of a returned package and to include the original invoice and a second copy of the RMA number with your FedEx or UPS airway bill in order to properly process any exchange or credit. That is why our website security is unmatched on the Internet.