The quality of the water supplied by the Company in 1995 has been generally very good. Other failures were for hydrogen ion and PAH and the Inspectorate will obtain a commitment from the Company to carry out improvement works. The graph above shows the continued good water quality over the past five years. The Company, as it must, plans to improve the quality even further. It has given legally binding commitments to take steps to minimise problems with lead and improve its water mains.
Lead arises largely because water picks up lead from consumers' lead pipes.
The Company is installing treatment to reduce this tendency. Colour, manganese, iron and turbidity arise from old water mains and the Company is replacing or repairing these. The improvements for lead will be completed by September 1997, but work on the mains will extend beyond this date. If you want more detailed information about quality of drinking water in your local area please contact the Company. Their telephone number is 0345 461324.