For our security product customers, Intermedia offers technical support through the Intermedia Security Product Operations Customer Support Team. The 24-hour Intermedia Security Product Operations Customer Support phone number is given to all new customers. For our managed security product customers, Intermedia offers technical support and management through the Intermedia Security Management Center. The 24-hour Intermedia Security Management Center phone number is given to all new managed IntermediaSecure customers. Escalation Procedures See a copy of our escalation procedures.
Documentation Review the latest product documentation.
Customer Downloads Obtain a password from customer support, and then go here to obtain online software and upgrades.