For every single class that Bill teaches, he offers an optional one hour independent study to help students with the class and their communications skills. Some students use these funds to present papers at professional meetings. Bob Pois noted that he wouldn't greet the communication revolution with enthusiasm. The advance or decline of cybertechnology won't help problems of student writing and class discussion. There is no magical way to deal with the problems.
Good papers are rather rare.
He gives students every opportunity to rewrite their work. In smaller classes, students have to write drafts, preferably two. He encourages shy students to have their classmates read their work to the group. Bob uses lots of small groups to encourage communication. Students can present arguments to each other.