I have recently upgraded to 6.0 and am glad I did. With the great new features like ReplyMan, it's like getting two products for the price of one. I'm a 'newbie' at direct e-mailing. Extractor's sales staff were very patient and kind in answering all of my questions concerning the software and even general direct e-mail itself. Because of all of the calls we've been getting, I've been forced to hire new employees.
Extractor is simply the best.
I can't figure out why I get so much more product for my dollar than with those other packages. Now I get that ability inside the same package. What a deal. The key features I was looking for was usability, speed and cost. Extractor excels at all three.