The survey is intended to collect information on the process you went through for a particular project. Collect Objective Project Information Opinions, intuitions, and judgments are not sufficient for the job we have accepted. What is needed is a firm foundation from which to understand and reason about the project. To move toward this foundation, you must begin to collect objective information regarding the project's process and product. The survey completed in step one lets you focus your perspective, now the data you collect and describe in this step lets you begin to focus your reasoning.
Hard data helps identify problem areas.
It is the problem areas that offer the greatest prospect for improvement. Furthermore, collecting data over multiple projects allows you to initiate activities in terms of comparing different projects. Finally, the use of hard data diminishes the use of intuition and conjecture. Now the issues are framed with numerical values that must be understood with respect to the process and product they describe. There are several approaches to communicating the results.