Instant messaging has quite a following in home users.
But in fact, it has a great business use as well. One of the hottest Internet technologies today, instant messaging alerts users when their family, friends and colleagues are online and allows them to exchange messages in real-time. If you aren't already using this convenient and free technology in your business, it may be time to take a look. Instant messages could be your communication of choice. Unlike email, instant messages don't need to be downloaded from a mail server and then opened.