Hi folks, I would like some help from the members of this group on the following problem.
Loan applications come into a bank.
They are processed first by a manager and clerks, then sent to underwriters who do their bit of work on it, and then send it back to the branch, where it is processed by the manager and clerks. There are several ways in which the various jobs can be sequenced. What i am trying to do is optimize this system for a given set of x managers, y clerks and z underwriters. Thus, basically, this is pretty similar to a job-shop scheduling process. Our library has a plethora of papers, but unfortunately, I do not have the time to go throw them all.