The RSB does not issue or renew the visitor's or work permits of refugee status applicants. The applicant should make a written statement of their circumstances and the reason why they fear returning to their home country. It is helpful to the RSB if this takes the form of a chronology of events. The statement and any supporting documentation should be translated preferably by a professional translation service and submitted together with the original or a certified copy of the foreign document. In all cases, the name and contact details of the translator should be stated on the translation.
Interpreters play an important part in the interview process.
You, as the representative, will often require an interpreter in your own dealing with your client, and for translation purposes. We recommend you obtain the services of a professional interpreter. For the RSB interview, RSB arranges the interpreter and pays their fee. If your client has any special needs, for example, speaks a rare dialect, please raise this before the interview with the RSB officer assigned to the case. You should ascertain who is included in the refugee status application, and where they are living.