Clients were interested in the filtering and editing process and copyright issues. The feedback that the Library has received has exceeded our highest expectations. Our clients are pleased with the interface and the quality of the news coverage. We kept the paper press packages in circulation for one week following the launch of the electronic news but had little need for a formal transition period. There were no tears following the termination of the paper packages because the Intranet is the perfect vehicle for distributing this type of news information.
Every new project offers a few lessons.
I would advise those librarians undertaking a similar project to include any interested IT or network staff in the set-up. While the Library remains the key player in this service, it may also have an impact on user support and server administrators. The news is archived indefinitely. Therefore, the IT department must allocate adequate storage space on an appropriate server. Secondly, people are often hesitant in handling yet another new icon on their desktops.