If you don't want to employ the services of a consultant to set up your small business network, then buying a complete networking kit and configuring it yourself is another option. We invited usability testers with a basic knowledge of networking to investigate two such kits, to find out if this is an alternative worth considering. Help We asked our testers to rate the quality and type of help materials provided.
Kit contains only a very small amount of documentation, which was difficult to follow.
In contrast, the NetGear solution offered a good set of instructions and greatly helped our testers to complete their tasks. When configuring these two kits, we asked testers to record any problems that they encountered and how long they took to fix. Both networking solutions caused our testers problems when it came to installing network card drivers, however, the Bay Networks solution provided the better quality components. At a glance The main differentiator between these two products was the quality of help information. Nortel Network's NetGear products provided clear diagrams and descriptions, which impressed our testers.