The answers to some common questions in this second of our 4-part series.
Customer service is crucial to the success of a business community.
The following are answers to what constitute good customer service. The service culture is often found in countries where customer service is part of business excellence. A career in the service industry is considered professional and service personnel hold it in high regard. My Pleasure to Serve The 'disservice culture', on the other hand, is found where the service career is considered dishonourable. Service personnel are not respected, and are not paid well.