A new contract was ratified on November 17. The workers are also in the process of ironing out a policy on overtime. They do important work, work others are unwilling to do. They deserve our respect. Respect has been hard to come by.
Low wages lead to staff shortages that, in turn, result in employees forced to work overtime.
It is not uncommon for Winchester, who is a diabetic, to work overtime every day of the week. It's not fair to the staff or our clients. Winchester goes beyond the call in other ways as well. She helps her clients gain employment at grocery stores and upholstery shops, even bringing some to her home for the holidays. They need encouragement just like anybody else.