I WAS a fan of Microsoft Win95, but since I've used IE5 and Win98, I've decided to try out Linux, use Win95, and stick with other browsers, using IE4 for backup to my other browsers. At least they're trying. I've never had the upgrade problems with Netscape that I've encountered with IE4 and IE5. If Microsoft had its way, we'd all be using their product and never even venture beyond the mindset that something else could suit us better. I suppose you could say that the best part of Microsoft is that it's motivated people, like me, to try something different because I'm tired of all the 'bugs' I have to deal with when they release a new version.
Every company makes errors.