At the first roundabout take the first exit on the left to Steeton. This is Station Road. Drive over the railway bridge and the call centre is the second entrance on your right. One security barrier will be raised during working hours. Drive down the driveway, which eventually curves to the left, and there is car parking at the front of the main office block for around 20 cars.
Entrance is through the glass doors at the top of the steps.
The train service is on the Airedale line. Depart the train from either direction at the Steeton - Silsden station. Walk up the steps to join Station Road and turn left. Cross over the road and the call centre is the second entrance on your right. Using the footpath, walk down the driveway which eventually curves to the left.