You will have 5 to 10 days from the date you receive the alert to reschedule the appointment before the notice is sent to the client. ACES send Notice 0006, Termination of Benefits for the Assistance Unit around 10 days prior to the review end date for all assistance units that had an appointment scheduled and did not have a review initiated. Refer to the ACES monthly production schedule each month to find out the exact date notices are mailed to the client. Once the review is initiated, you have control over the case. ACES will not automatically redirect benefits or send termination notices for cash assistance.
ACES requires that verification codes be re-entered in the appropriate fields.
Re-enter all required verification codes. Update this field when all requested verification is received and eligibility for assistance is re-established. If the client does not turn in the requested information by the due date, redirect the benefits and send the termination notice for cash assistance. ACES will terminate and notify food assistance households appropriately. If none are found, ACES will allow the worker to confirm the eligibility results.