The point we are talking about is generosity. If we are not generous and always measure the result of what we do, we will adopt the sales-oriented approach. Such behavior is annoying rather than effective. If we are just too generous to those mean and selfish people who view business as a zero-sum game, our business will surely end someday. Therefore, generosity is not just a common sense, it is also an investment portfolio to determine what market and customers to serve.
Many Asian people view business as a personal favor to their friends and relatives.
A generous customer is one who does not assess his vendors based on those subtlety and does not view his vendors from an unequal position. Corporate egoism is indeed quite common both in the East and West. This is one of the main reason for poor learning and quality. The publisher is not liable for any loss or damage for the information published in this website. Mr. Ricky W.O. Lau of 'IT Concept' except those stated otherwise.