Each complex has an apartment supervisor who can help you with questions about moving in and out, the apartment and complex, the University, and the Kalamazoo community. They oversee activity within the complex and often act as a liaison between the residents and WMU Apartments Office. Their student and family responsibilities sometimes require them to be out of the area, and therefore they cannot always be reached. They do have voice mail service and you can leave a message at the number listed below. You are issued at least one key when you sign your lease.
Families generally receive two keys.
Single students each receive one key. Extra keys for family members are available from the office. Each key opens the main apartment door and mailbox. When you move out, the same number of keys with the same key numbers must be returned as were issued. If you lose a key, both the apartment and mailbox locks are changed, new keys are issued and you will be charged to cover the replacement cost.