Any required on-site engineering services are available at the current billable list price. This program takes Cabletron Standard Warranty and extends it for the period of one year. Cabletron will repair all products covered under warranty at no charge when returned a Cabletron factory depot. If a product cannot be repaired, it will be replaced at no charge. Cabletron will cover freight charges to return the product or it's replacement to the customer.
Firmware upgrades are available at the current billable list price.
Software upgrades are available at the current billable list price. Any required on-site engineering services are available at the current billable list price. If the trouble notifications are made after 4pm the shipment will leave Cabletron on the next business day, for arrival the day after. Please note, that certain remote areas may be subject to geographic limitations. In order to ensure the highest level of operability, LANCare clients will receive firmware upgrades and bug fixes on a priority basis.