Pragmatism and talent for improvisation are considered keys to success. Protocol, rules and organization are often ignored. Negotiations usually take time and patience. Don t rush them. Italians may misinterpret this as a weakness.
Italian companies are fast to identify and exploit a niche without doing an in-depth study.
Strategic plans are rarely written and are never long term. Meeting style is unstructured and informal. Formal presentations are not common. Business decisions are often made and agreed to privately before meetings. Meetings may be staged to exhibit eloquence, personality and status.