Today, with phones, faxes, e-mail, and Internet messaging, the pace of business is accelerating. There's more information all the time. But information doesn't necessarily translate into knowledge. Knowledge exchange is about a higher level of communication, a level of communication that leads to real collaboration. Researchers working on the next generation of the Internet, Internet 2, have set a goal of matching human bandwidth with communications bandwidth.
Human beings think and speak in real time.
Despite what many industry pundits maintain, knowledge workers are going to require the latest and greatest in multimedia computers if they are going to be able to leverage Internet collaborative tools. Direct connection and security for outside connections. Knowledge exchange involves collaboration with lots of different people, many of whom are outside our organizations. In the future, IT organizations are going to have to support direct connection by an increasing number of outside knowledge workers. To make this happen, IT security will have to provide more sophisticated mechanisms to make sure people can do what they need to do while information remains protected.