In a university as large as U.S.C., there exists a myriad of problems which stem from a variety of causes. Problems that are reported are documented and investigated to determine the source. When the source is identified, steps are taken to remedy the problem. There are several kinds of complaints reported across campus. Drinking Water Quality Drinking water complaints often involve two factors, aesthetics and taste.
Aesthetics refer to the appearance of the water which can be discolored as a result of particulates.
The taste of water is sometimes enhanced by either chemical additives, or made distasteful by contamination. All complaints regarding water quality are referred to Dr. William Wells, Certified Industrial Hygienist for the University. According to Dr. Wells, the University receives 15-20 calls per year in regards to drinking water. All complaints are handled in a prompt and systematic manner. Water samples are taken from the areas of interest and tested for both particulates and EPA reported water contaminants, such as chemicals and metals.