OTC's authorization process guarantees that users who call Output Technology directly with service or repair requests are referred to expert, local ARCs who maintain the spare parts needed to respond quickly. Any field engineer or repair technician is invited to train on OTC printers, but we encourage attendees to become ARCs by offering attractive discounts on the training itself, and on ancillary materials and parts. Organizations can be OTC-authorized on one, some, or all of the company's printer product lines by a combination of contractual agreement, training, and parts kit stocking. In 2000, we will offer four multi-day training sessions. Each day of a session is dedicated to a printer model family, so attendees can train on all or part of the Output Technology product line.
Every attempt is made to provide one printer for every two students on all days.
OTC trainers recommend students bring a basic toolkit for use during training. Click here for a suggested list of tools. Travel, accommodations, and expenses in Spokane are the responsibility of the student. Click here for accommodations and directions. Authorized Repair Center contracts must be completed, training fees paid, and spare parts kits purchased prior to training.