Remember what it was like to be a new employee. The way in which a telephone is answered conveys an image of the company. You should be polite, pleasant and courteous when answering the telephone. Even if you are in a hurry, try to appear calm and always be polite. When a co-worker is busy or absent from their desk, and their phone rings, someone else in the office should answer the phone.
Employers put always being late at the top of the list of undesirable traits in an employee.
Arrive on time every day and stay until your day's work is done. You should be punctual after lunch and break times too. You should not gossip or complain to your co-workers. Try not to tell your petty problems to those you work with. Family and best friends can help with these problems.