Each multiple character entry is stamped with the time, date, and name of the user who entered the item. In the AR System, an end user is the person who is responsible for notifying support staff of problems and service requests by submitting ARs. The AR System allows you to set up an electronic mail handler so that users can submit ARs through email if they do not have access to a User Tool or if the AR server is inaccessible. Exporting is useful if you want to share schemas with another server or generate mail templates. The AR System administrator can define filters that set fields to specified values, run independent system processes, send an interactive message to the user, notify the user when the state of an AR changes, or make an entry in an audit trail log.
Filters run on the server.
See also floating license, write license. Flashboards license Fixed or floating license that allows a user access to the AR System Flashboards product. If no floating license is available at the time of the user request, the user must wait until a license becomes available. See also fixed license, write license. FTS See full text search.