Your software suite will be maintained by collage staff. This high level of service and support can be offered only to those in the leasing program. About a month before the lease runs out, IBM Credit Corp will be in contact with the college about the cost of the buy out. The buy out will be expressed as a percentage of the original cost. While technology is rapidly changing especially in the computer environment, you will be supplied with the most current versions of software for your use as well as a late or current model laptop computer.
Flexibility is the key.
By giving the student access from their current location whether this is in the classroom, student center, or home. All students will attend a care and use orientation session when they receive their computer. Short courses and workshops will be offered for anyone seeking further training or additional assistance. A Help Desk staffed by ITS professionals are available to solve problems and answer questions. The Help Desk will do whatever is necessary to manage minor repairs and service, as well as exchange computers in need of more serious repairs.