Assessing and rewarding performance. Offering the right jobs for the right people. Giving employees a stake in the business. These are the key responsibilities of a loyal employer. While we use the long-term approach at UPS, I said at the outset of my talk that there should be no guarantees.
Loyalty is a two-way street.
We've talked about responsible employers. Well, first, flexible employees take charge of their own careers. Although a good company will offer tools to succeed, it is the employee's responsibility to pick up those tools and start using them. In other words, it is the employee's duty to stay employable in an era where lifetime employment is no longer guaranteed. That means taking training seriously.