Bonding Through Common Complaint Beyond the usual list of technical difficulties such as inadequate focus, incomplete tracking, and reliance on our own perceptions of customers, we are having trouble forming truly collaborative teams. The conversion to a team mentality is difficult because effective teams must be predicated on trust. Unfortunately, many organizations are perceived by their workforce as untrustworthy. If any of your answers reveal a shortcoming, you could be at the beginning of a rich expansion for yourself and your Quality initiatives. When you execute, that is.
Habit dies hard only when recognition is denied, or visible implementation is delayed.
When we deny our need to change, others trust us less, for the good reason that we are not then trusting ourselves. Try a Quick Experiment in Actualizing Quality Pick one area from your responses where you could demonstrate change today. Track the implementation for 48 hours. Consciously acknowledge those who are helping you learn. This tiny step furthers the marriage between trust and Quality.