We will replace or refund any lost package that is sent via Express Mail. Express mail is more expensive, but is faster and has tracking numbers. We guarantee your items will arrive and there is NO RISK using Express mail. This is an administrative decision - Our options are to stop shipping internationally, or to let the buyer assume all risk if they choose regular air mail. Most boxes do arrive safely using this option, but some do get lost.
Express mail is usually only a few dollars more than air mail and well worth the expense.
We will purchase a 'Certificate of Mailing' for each box sent by regular air mail. This certificate proves we have shipped the order. We do the best we can to properly and securely label each box, but we cannot control what happens once the box is moving through various postal systems. We are sorry for any inconvenience, we want to continue to serve our international customers, but must do so in a way that does not result in continuous monetary losses from reshipping or refunding lost packages. The following table can be used to estimate shipping costs.