CAM-I, at its heart, is an organization that defines and disseminates processes for creating knowledge. All of our efforts - Target Costing, Process Management, Performance Management, ABC and ABM are at their core, processes for making explicit what was previously invisible in organizations. The new knowledge that our processes create enables companies and workers to learn more about their own efforts and therefore work smarter, and to share and combine their information with other workers to create whole new products and market opportunities. We are a major driver and contributor to the ability of organizations to compete successfully in the information age. Yet as we pioneer in these areas we struggle along with everyone else to discover the generic processes for knowledge creation and use.
Many companies have best practices in some aspects of innovation and knowledge management.
The work group is looking to experts, planning research, experimenting with information technology, etc. to understand and frame a strategy framework for the management of knowledge. The framework will include core principles, guidelines and elements for the necessary dialogue in the member companies. The work of the knowledge management group will be to develop a template for making our unique contribution to the general discussion, while creating a practical resource for the member organizations. The charter of the group is the development of the conceptual model and best practices for the development and integration of an inclusive and effective performance measurement and reward system. The work group believes that every CAM-I organization has issues in measuring performance in support areas such as legal, computers, human resources, accounting, research and development, etc.