Because we live in a digital era. No one knows that more than IT managers. Waiting for connectivity is no longer an option. Down time for employees due to lack of connectivity means delayed time to market for the company overall. First of all, it means non-stop coordination among service teams.
Employees often place multiple requests with different individuals to ensure timely delivery.
With IT services, there's oftentimes a greater reliance on outside service providers to stay current with the latest technology. The responsibility to coordinate the products and services of the various external providers falls on the IT manager. The content of outside service providers must be accurate and current so detailed interaction processes must be developed. With RequestCenter, IT managers can electronically design the IT services offered by a group or company. This revolutionary new software tool makes the delivery of services faster, more reliable, and fun.