This message is being mailed to all customers, to our internal mailing list called visi-announce, and posted to our internal newsgroup visi.announce. The reason for the additional T1 is two fold.
First reason is for redundant connectivity to the Internet.
Second reason is to add bandwidth. Unfortunately, the seconds of downtime turned into about 40 minutes after we found that some bad cables and a misconfigured hub. This prevented most of our network from even talking to each other, let alone out onto the rest of the 'net. Once we fixed the bad cabling and found the misconfiguration of the hub, everything was back online. This was fixed about 5 minutes after we were notified.