Completed jobs, ad jobs in production may not be canceled. Please read carefully and contact factory immediately with corrections. Orders will be processed and billed as per information on order acknowledgement. Any changes made to an order after receipt at factory must be confirmed in writing. Other variances may occur from product density, packaging, and dimensional shipping weight based on carrier guidelines.
All merchandise becomes the customer's property upon delivery to the carrier.
Lost shipment claims must be made in writing within 10 days of the ship date. Damaged shipment claims must be made directly with the carrier. They are not intended to reflect or imply endorsement of the products by the companies the imprints represent and are not available for sale to anyone other than the parties expressly authorized by the owner of such design. Wood colors may also vary. Imprint quality on your order depends upon the artwork supplied with it.