Our near-term objective is to make relocation professionals aware of our many benefits so they can, in turn, make moving a less stressful and more economic experience for those they serve. We have our own trucks, driven by our company employees. Our customer service department handles some 6,000 moves per year. There are advantages in using a professional mover that aren't always apparent, especially to someone doing it for the first time. Driving a fully loaded, 16-foot truck across the country can be harrowing if you've never done it.
Damage also has to be considered.
Younger people may not have a lot to move, but they certainly don't want it broken, which can happen easily if you're inexperienced in packing and loading a truck. The moving industry has a damage claims ratio of 24.3 percent, according to the American Moving and Storage Association. This is for two reasons. Small moves are all we handle, so we have to do it better. Incidental and weather damage is thus eliminated.