If the employee does not wish to request that an independent party be appointed, the employee can ask that the complaint be reviewed by successive levels of management culminating in the Chancellor's decision. All complaints proceed through a review by the department head. Certain issues can proceed to arbitration. The Vice Chancellor makes a decision based on the facts contained in the report. If an independent party is not appointed, the Vice Chancellor makes a final decision based on an internal investigation.
All complaints proceed through a review and response by the department head.
Only certain issues can proceed to arbitration, as identified in the policy. If the employee is not satisfied with the department head's response regarding a non-arbitrable issue, the employee may request that a fact finder be appointed to investigate the complaint and prepare a fact finding report. The responsible Vice Chancellor or designated Step II reviewer will issue a final decision based on the facts contained in the report. If a fact finder is not appointed, the Vice Chancellor or designated Step II reviewer will issue a final decision based on her review of the complaint. If the employee is not satisfied with the department head's response regarding an arbitrable issue, the responsible Vice Chancellor or designated Step II reviewer will prepare a written response to the complaint.