The WCB recognizes that those injured workers with special needs require additional, individualized services to maximize their recovery. To provide this service in a timely manner, WCB has arranged for a number of rehabilitation centres to treat injured workers, in a number of locations. Tertiary rehabilitation centres may add a pain management and psychosocial focus provided by in-house psychologists. Where a care provider feels a worker is at risk of delay of recovery and would benefit from referral to a rehabilitation centre, an assessment team will examine the worker for triage to the appropriate treatment level. The primary practitioner will receive a report detailing the recommendations with instructions regarding how to refer to that level of treatment.
Implementation is always at the discretion of the primary practitioner.