Technology will be used to allow information about clients to be shared between all partners within a WAN structure and, with the future development of a state One-Stop technology infrastructure, through an Internet based system. The SID software allows shared case notes for co-clients. The WAN structure and the SID software with their built-in security levels insures the confidentiality of this data. Sharing is restricted to only those partner agencies to whom a customer indicates on a common release of information form. Future developed databases will allow for the secure sharing of information through the Internet.
Internet provides access to other sites providing vocational information.
The Customer Direct Access Browser provides ease of access to the information for services or an informed self-referral. The use of technology is demonstrated in training and workshop curriculum. UI claimants will have access to job listings through the Benefit Hotline once the system is available statewide. Internet-based systems allow employers to input their own information and job orders. Internet-based workshops, seminars and other communication forums such as chat rooms and message boards may be available.