Investors look for low commissions, investor resources, and quality customer service.
Customers can find two of the three listed criteria above just about anywhere but will not find excellent customer service from any online firm. Our new innovative Customer Service Help Desk, powered by Sitebridge will allow customers to interact with a live customer service representative over the Internet by chatting in real-time. This software will allow the customer service representative to walk or navigate a customer through our website by pushing the needed page or pages to the customers desktop while the customer watches. This software will help alleviate problems associated with customers new to the Internet. We understand that many of our customers do not have a total understanding of the mechanics of the markets and it is our goal to educate those customers and hold their hand through the learning process.