The Art of Alternative Dispute Resolution . In our litigious society, success can be defined as not having to sue anybody.
Conflicts are inevitable, and often act as a mirror of our own lives and attitudes.
Using the appropriate tool to address an issue helps us keep differences from escalating into problems. The methods described here are to help you understand your options so you can make informed choices. Negotiation Direct negotiations happen all the time. Here the facilitator is less involved than in other forms of ADR, such as mediation or arbitration. Mediation Mediation is a more structured process in which the mediator assists the participants to reach a negotiated settlement of their differences.