Having many different methods of learning available in the organisation. Providing individuals with opportunities to develop the skills necessary for the future. Giving all team members the opportunity to develop their coaching skills. Giving individuals enough time for learning and development. The extent to which managers genuinely encourage and sustain learning which results in improved performance.
Managers see their role as facilitating and coaching rather than control and monitoring.
Managers actively supporting their staff's continuous learning and development. Managers encouraging everyone to take responsibility for decisions about their own work. Managers supporting individuals in trying out new ways of doing things. Areas for improvement Managers encouraging individuals to find out how other parts of the organisation have gone about solving problems they currently face. Managers providing their staff with opportunities to observe and learn from them at work.