Costs are important but secondary. Information Payoff , Pg 80, Paul A Strassmann Information Systems, The Missing Ingredient . . . Knowledge of how to use the capability. The hidden costs are large The key messages . . . If you are an IS person, be very careful that managers are aware of the full cost of a proposed system.
Managers become upset if they discover the hidden costs after the event.
IS costs are perceived by many to be excessive. However, they may not be the main issue. To state the obvious, ensuring that IS projects generate benefits significantly greater than the project costs is much more important than just managing costs. This course is designed to provide you with a knowledge of how to do that. They grow and grow.