That means we are in business to serve you, not shareholders in another town. This contains information on various aspects of the operation of your utility. Our office maintains a list of agencies and programs which provide financial assistance or financial counseling. Low-income customers may also qualify for fuel assistance. To learn how you may apply, please contact your local county department of social services.
Eligibility depends on family size and income.
Our personnel are available to evaluate and negotiate the reconnection of service and our service personnel are available to restore service 24 hours a day. A charge is made for the reconnection of all services and the charge is higher for reconnections done after normal working hours. Although we try to provide uninterrupted electrical service, circumstances beyond our control can cause electrical power failures. It is important for the utility to be informed when electrical service is interrupted. Please call us if you feel it is the utility's system problem or have questions when outages do occur.