The designation elevates the employee's over-all worth.
Education is expensive, especially when the employee has to go out of town.
Asked what was a realistic time frame for commercial lines CSRs to move from the starting base salary range to the highest base salary range, views were mixed. No one said less than four years or ten years or more. I have one major complaint. New CSRs are hired at the same or a higher salary because of the amount of years they have been in the business. This is more of a deterrent than an incentive.