Enable Action to be taken by you and your key resources. The output of a strategic planning session with Visionstream is a shared sense of mission and understanding of what needs to be done to move your business ahead. We will recommend that the actions plans be treated as projects that we are pleased to remain engaged in as project managers of simply advisors to review progress and recycle the planning effort to as to ensure you continue to think strategically. Loyalty Planning Methodology Planning for improved customer loyalty with Visionstream will not be about reward programs. It will be about understanding your customer base and managing it with the same diligence as an investment portfolio.
Every customer is an investment.
The fact is that not all customers are created equally. Some customers cost you more money than you will receive back from them over time. This erodes your profitability and we believe that Profit is not a dirty word. It is the reason businesses exist. The key to superior profits is high loyalty driven by completely satisfied, core customers who feel that they get superior value.