It contains up to date news, articles, columns, independent product reviews and relevant links. Customer Interface - is THE forum for customer contact center information. As a recognized source for information on new and evolving strategies and tactics, CI enables readers to have a better understanding of all call center applications. Some publications cover only the technology market, while others focus exclusively on the human resource angle. Only CI's editorial package covers all the bases, and responds to the news you need to efficiently and effectively operate your call center.
Every issue also includes regular columns, departments, listings and special reports.
Direct Magazine - Magazine of direct marketing management. Coverage of lists, brokers, postal issues, and database marketing. The first and leading European telebusiness magazine packed with full of information on the call centre industry. Visit our site for hundreds of articles, bulletin boards, latest jobs, diary and much more. All rights reserved.