Our account representatives choose to sell a product because they use it, they understand it, and they are willing to stand behind it. When you place an order by phone, you will talk to the same person who may have answered an email. We know that we need to give you a reason to use our website. The Web allows us to deliver high quality products to our customers at great prices, and with the personalized service that our customers deserve. Of course we do.
Items can be out of stock and packages can simply disappear while being shipped.
It doesn't happen very often, but it happens. When your purchase arrives at your door, we want it to be better than you expected. No sale is final until you are satisfied.