Handling conflict using the feel, felt, found method. This method is mostly used while the employee is in conflict with a customer in the workplace. It allows the customer to be reassured that he or she is right regardless if they are at fault. The employee uses this method along with tones in the voice to calmly handle the situation without any conflict. In a sense the feel, felt, found method is a benefit to the other party, the customer.
Flexible scheduling seems to be a growing issue in the workplace.
Women are the majority of employees that are n favor of flex time in the workplace. It allows the individual to accomplish the same amount of work in more somewhat scattered and irregular hours. Because of the increase in competition many smaller companies are willing to take experienced people and offer flex time as an incentive. It puts the individual in a better bargaining position due to the rise in alternative scheduling. Peacemakers are the actual mediators of conflict in the workplace.