No matter how hard you work to provide exceptional service to your customers, you can only be as good as the people you hire. The quality of the experience your customers and guests enjoy is determined in large measure by the ability and willingness of your employees to do their jobs. Whether it's seasonal staff or permanent employees, your ability to attract and hire good people has tremendous influence over your success and continued growth. There has been an explosion in the number of companies and related industries that are competing for the same high-quality potential employees that you are trying to recruit. Never before has the competition to recruit from a dwindling pool of potential candidates been so fierce, yet there has also been a shift in work ethic over the last few years.
Employees define job satisfaction very differently today than ever before.
The best way to avoid problems is not to hire them. Increasing the number of possible employees from which to select is one way to increase your chances of choosing quality employees. When the potential hiring pool is small, you are forced to hire whoever is available. When the pool is large, you can hire the best available. One of the most beneficial strategies you can implement to increase the pool of availability is to consider alternative recruiting sources.