For us, 1by1 provides the fielding horsepower. A large part of this is due to the 1by1 software. What is nice is that they do not take a CATI approach. DiStefano also liked the interview customisation features and the way that Results incorporates a lot of 'clientside' validation as Java applets, which reduces the number of server calls, so that the interview runs quickly from the respondent's point of view. But DiStefano advises caution with web surveys.
Every respondent is richer, smarter and thinner on the web.
It is just as well that 1by1 also offers an excellent integrated CATI solution. Tim Macer writes as an independent specialist in software for market research. All rights reserved. Reproduced with permission.