It is packed with examples of how knowledge communities bring tangible benefits to organizations. I thoroughly enjoyed this book. Leaders who desire to catch a glimpse of the future should read Smart Business. Botkin sees us moving from the information economy of number crunching to the knowledge economy of connecting. The author explores building knowledge communities, knowledge businesses, and knowledge management systems.
Key topics are business, organization, management, culture, learning and leadership.
This is a fascinating assessment of today's and tomorrow's economy and businesses, putting emphasis on future trends. It will make a sure-fire connection with each and everyone fascinated with, and oriented to, the future.