They redistribute decision-making authority from management to workers who are often organized into groups or teams. Workers are given both the authority to make decisions previously restricted to management and the opportunity to develop the skills necessary to make these decisions. Jobs in the new workplace call for a greater variety of skills and a greater degree of responsibility. By organizing workers into teams, employees learn not only a particular task but gain an understanding of the complete production or service process. A flatter management structure with a transformed role for the manager replaces authoritarian management control.
Managers become leaders and facilitators, rather than dictators.
Workers, through their unions, are entitled to a decision-making role at all levels of the enterprise. For example, workers gain a role in strategic decisions about the implementation of new technologies and changes in products and service the company provides. Having a long term interest in their jobs, workers bring a long-term perspective beneficial to the firm. Rewards from the reorganization of work are distributed equitably between labor and management. This implies a negotiated settlement guaranteeing income and employment security, to the extent possible.