Purchasing agents can use information from a failure analysis when writing bid specifications. Not only will they obtain the best price, but also, the hardware will be able to meet the demands of the service. The best people to use are degreed engineers. The best way to use maintenance engineers is to make RCFA their primary job function. Unfortunately, RCFA is not part of most colleges' course curriculum.
Intensive training is required.
There are numerous training courses available by some of the most knowledgeable people that are in the business of failure analysis. You can find them on the Internet. I was wondering how I was going to open my presentation and introduce these characters. I was the last presenter of the first day. The audience appreciated this lighter side of failure analysis because the comment got a good laugh.