Work Orders can be printed immediately, queued to print later, or queued for dispatch, with each company able to specify the default for their operation. If dispatched via telephone, selection is on-line and the work order never needs to print. Produce detail invoices to your customers, with a detailed description of the service performed. A complete history of all work orders is kept. When a customer calls, the person taking the call can quickly review past work orders and parts used.
Analysis reports and inquiries quickly give the information needed to make decisions.
Billings and costs are available by item, customer, technician, etc. Service Dispatch and Scheduling tracks the locations of your technicians. Assign work orders to a technician, update the work order as complete and assign another, schedule technician time-off, etc. On-screen display of each technician and their current location. Easy pop-up displays to update their status.