At Ferrara Fire Apparatus, Inc., the customer is considered to be a very valuable asset. FFA listens to its customers and is, therefore, able to devise many of the innovative ideas available on the market today. To this end, Ferrara Fire Apparatus, Inc., is the only fire apparatus manufacturer in the country that provides its customers a 24-hour emergency hotline for warranty and service. Service after the sale is a mainstay at Ferrara. Everything built by Ferrara is designed to be easy to use, easy to service, and tough enough to give many years of dependable service.
Every product is backed with the best warranties in the business.
Additionally, Ferrara's dealer network spans across the United States, Canada, and internationally with successful sales and service centers throughout. Ferrara service their customers with the acquisition of top quality personnel from across the fire service industry. The future looks very bright for Ferrara and its team. In the design of the Holden, Louisiana facility, Chris Ferrara left no reason for doubt that Ferrara Fire Apparatus, Inc., was to play a major role in the future industry of fire service. With Chris' keen focus on marketing advantages and his aggressive approach to unsurpassed service and integrity, and quite simply, giving the customer what they want, he continues to research the market in search of development of future designs and new production concepts.