Eventually they realize alcoholism is a disease to which you can never concede enough. So they come to Sue Klosterman, who gathers a group of generally five to seven people in her office. Sometimes the alcoholic's parents are present. Sometimes her children are. Close friends come.
Employers can play a key role.
Once the family housekeeper was the turning point. The alcoholic is invited. He or she knows who will be there. Then, one by one, we go around the room, and they all tell the person they want him to get help. The session is smooth, well-rehearsed and lasts about an hour.