Provide staff to respond to email and phone requests for help in locating online resources. Provide frequently requested FOIA documents online. Provide suggested reading levels for online documents. Catalogue standard information products according to a common reference system. Catalog all documents approved for publishing before it is released.
Libraries establish small information repositories for community groups.
Libraries offer real-time reference service to users of their web pages and databases. Highlight hot topics using web sites and local news stories. Most community members don't go to the library to obtain environmental information. The distribution of computer work stations to low-income areas is needed to address the Digital Divide. Many people lack computer literacy needed to retrieve online information.