Product Comparison Upgrading Product Support FAQ Ordering Pricing Licensing Order Form Resellers Other Customer Comments Join our Mailing List Privacy Policy Feedback About LBE Links Search Free MS Outlook Toolbox Web Help Desk LBE Web Helpdesk is operated entirely through your web browser and is designed to be used by both your support staff and your customers. Your customers can create and monitor their own jobs, reducing the number of calls to your support staff. Customers are limited to updating and creating their own Helpdesk Jobs - they can't see anyone else's data. Your Helpdesk staff can use it on-site as well as in your office.
Knowledge base allows customers to solve their own problems.
Easy to customize - show your own branding on every page. LBE Web Helpdesk does all this yet still maintains a simple, clear and easy to understand interface. Your staff will be using it with the minimum of training. If you wish you can also rent our Web Helpdesk system, including all web hosting fees - the quick and easy solution for busy support managers.