In Atlanta, every police call results in an incident report, and every car crash ends with an accident report. City law requires that these documents be made available quickly to residents and insurance companies.
City law is blind to paper glut.
Faced with the need to hire 70 additional people to process the paper, police administrators turned to the city's Bureau of Management Information Systems and its director, John A. Cuffie. It Was APD deals with a plethora of paper. About a thousand incident and accident reports arrive at the downtown Police Annex every day. Reports average a dozen pages each, so APD clerks deal with over 4 million sheets of paper annually. Soon after an incident or accident, insurance companies and residents can request access to these documents.