Few programmes have satellite receivers, which makes the extensive use of satellites for educational purposes difficult. The methods of communication most often used for teaching support activities are the telephone and written correspondence. Financial aid is not generally offered to users. The support services that are most used, centrally and at branch offices, are libraries. Computers are mostly used for administrative purposes.
Few programmes use computers to prepare and grade exams or for academic research.
Facsimiles are used only moderately. Regarding what they perceive to be the most positive features of their programmes, the majority cited the capacity to access isolated populations and the flexibility in their application. The quality of the materials, the methods of training the personnel and the methods of communication were frequently mentioned as the aspects of the programme needing improvement. This data bank should be constantly fed with information. When planning future activities, and when considering the additional use of computers, take into account that institutional branch offices have already been established and, often, these offices already possess the necessary equipment.