These content errors may cause the first time user to experience abnormal frustration levels, and seem to indicate a lack of detailed testing on the part of the producers of the product. It is worth noting the overwhelming majority of content is error free, and it is unfortunate that most of the errors are found in the early tutorial lessons. This does not indicate, however, the actual error made by the user, nor does it indicate the possible correct procedure to be used. The Authorized Autodesk Dealer and Autodesk Systems Centers provide primary support for the product. Extensive online support is provided through Autodesk's web site .
Additional support is available by using direct telephone support programs.
No written documentation provided, except a small installation instruction leaflet in the CD-ROM case. Excellent documentation exists in the program, and additional documentation is provided on-line. The program is free, and it does a good job, if used correctly. This software is an excellent value, considering its inclusion at no additional charge in the AutoCAD 14 package. The program is well suited for use by users transitioning to AutoCAD 14 from a previous AutoCAD version.