Full of the nuts and bolts of the rooms division, articles focus on such varied things as how to handle a cranky guest, take care of a marble floor, control energy costs, increase revpar and much more. There are pages of information for front office, housekeeping, reservations, telephone, laundry, guest services, human resources, risk management, engineering, energy, and purchasing.
Every issue is full of information that can be used immediately by rooms staff.
The Rooms Chronicle makes a difference in the performance of rooms division staff members. The Rooms Chronicle has no peer TRC is THE magazine of the rooms division. Online with your comments and suggestions.