Access offers designated users a safe, straightforward gateway to confidential documents. Software house Open Text uses its intranet as a backbone for smoother workflow and secure document management. Time devoted to client support has dropped from 80 percent to zero. Since 1994, Sandia's intranet has offered employees online access to phone and service directories, manuals and legacy databases that track project budgets. Now the intranet is the primary source of company communication, and Sandia is developing engineering, workflow, parts-sharing and training applications for delivery on the Web.
Engineers easily can reuse code while a push news service keeps staff better informed.
Besides offering the standard corporate news and scheduling functions, SGI maintains an online requisition form, an extranet for manufacturing subcontractors, and human resources and benefits self-service applications. This site, which introduces mini-intranets to each HUD field office, is intended to improve information available to employees and to evaluate distance learning. HUD reports that the site has improved morale and increased productivity. The MarketPlace Insider indexes and provides quality controls for about 30 Unisys Web servers. These intranet pages serve as a conferencing, workflow and promotional site for the Unisys Product Information Department, providing reports on such topics as emerging technologies and the department's best practices.