Leaders give everyone a cause. People enlist on behalf of a cause. They do the impossible for a cause. For a business, however, they just work.
Leaders focus on the soft stuff.
All of the stuff that was supposed to be too goo-goo to count in business. Yet, it's the stuff that real leaders take care of first. That's why leadership is an art, not a science. If leadership were just about hitting your numbers, about driving the troops to meet their quotas, then leadership would just be a math problem. But leadership is a human mystery.