Had this happened once, even twice, I'd have shrugged it off, but it happened three times. I thought you might want to know. Thank you for your time. Not only were they very apologetic, but very grateful that I called to make them aware of the situation. People in charge place a lot more importance on a complaint made by those who act humbly, logically, and with civility.
Management has to deal with screamers all day long.
By positioning yourself politely apart from the negative crowd, you increase your chances dramatically of receiving satisfaction. For comments, questions, or to subscribe to our email service, please send us your email address here . The ideas and methods described in this website were developed under unique situations. Since these siuations cannot be duplicated, you may get different results. Use and application of any of the site's content is at the user's own risk.