Often, the solution they propose does not fully address the business's needs. Why do I want to use this particular product or method. The answer is a good starting point for the consultant. In this way, you leave room for a better solution an d lessen the risk that you have improperly diagnosed your problem. Let your consultant know how the problem fits into the big picture.
Computers represent only one part of business operations.
You want to get a solution that fits into the rest of your business. Listen in computer terms, understand in business terms. You should determine what impact the proposed changes will have on your business. Unless you communicate what you want on both levels, you can get a technically correct solution that is useless in the context of your business. Keep asking questions until you and the consultant are both clear on these two levels.