In both cases, mileage will be credited to your account after partner verification as a qualifying rate for mileage credit. Members only may travel with a companion and all Award travel must be made together on the same dates, flights and class of service. Yes, if your favourite hotel is both a partner and participates in the programme. Again, plan ahead by contacting the hotel directly to confirm this. Contact the hotel directly and be sure to inform them that payment will be in the form of a Royal Orchid Plus Award Certificate.
Hotel partners reserve the right to limit room availability and impose embargo periods.
Complete the Award Request section on the reverse side of your statement. Return this by post or fax to the Members Service Centre and allow three weeks to receive your Certificate by mail. Yes, if you wish to claim a Car Rental Award the procedure is exactly the same. In addition, you can request an Air Travel Award Certificate on THAI for yourself, or as a gift to an immediate family member. All Certificates are valid for one year from the date of issue and all air travel, accommodation or car rental must be completed before the Certificate expiration date.