Sherill Carrington, Manager of Marketing and Communications DePelchin Childrens Center is an agency in Houston with over 300 employees and 15 locations throughout the state. DePelchin provides a wide variety of programs and services designed to aid children and families in crisis including counseling services, parenting programs, adoption, foster care, emergency shelters and transitional living. This United Way organization has experienced tremendous growth over the past five years.
Growth is the good news.
However, with growth comes the challenge of managing the more complex communications demands of a larger organization. It was becoming increasingly difficult to distribute information throughout this large organization. Face to face communication between staff had declined. DePelchin struggled over a year to develop an Intranet solution. They initially hoped to utilize internal staff by using an HTML editing tool but in the end, the staff was just too busy.