Starting sometime this fall, we will be communicate via e-mail with all our online ALSS members. We will use e-mail to connnunicate important changes or additions to our programming, such as program lengths, availability, program descriptions. This method will allow us to communicate more quickly and more efficiently than ever before regarding late-breaking changes to our satellite schedule. This email service will be particularly helpful for the ALSS members who use the preview privileges for recording telecourses, short courses, and audiovisual resource programs. We always want to know what our customers think so that we can better serve your needs.
Feedback is welcomed and encouraged.
Carol Swain is the Assistant Director of the Customer Support Center.