Note the following re-write. It could be said that most children with whom we work and live are diamonds in the rough. Sparkling talents, skills and dreams often wait to be seen underneath even the most guarded child. This is the final installment in a series of four articles examining focus groups. Make sure, up front, that you explain that disagreement is valued and welcome.
Every group has a dominant and submissive person.
The key is to balance them and draw out the quiet one. Start by asking some non-threatening questions and allow the person to open up from there. It's key for the facilitator to remain objective. I can't stress this enough. If the facilitator is too close to the subject, it can be difficult to be effective.