If no one is available, or they are assisting another caller, the system will move callers into voicemail. The voicemail system immediately notifies staff members by digital pager that there is a message waiting, and the call will be returned as soon as possible. Support call time is unlimited for a flat fee, and Visa and MasterCard are accepted for telephone technical support calls, and pre-paid call time is also available. Another option is submission of a question by electronic mail. Email submissions are free, however it may be difficult to provide complete information in an email correspondence.
Mail is answered as soon as possible.
The company's web site is also informative. The site features articles, information, and news from the user-side of the computer industry. The analysts ask that in all correspondence, please be sure to include a name, address, and telephone number, along with the message, so that they may determine the best response media for your question. Please call or email for further information. Ltd. Works with many companies to bring clients the best resources for support and consulting available.