Policy Making Implication for Primary Health Care Organizations and Programs Health care organizations have been slow to develop and implement policies and structures to guide the provision of interpretation and translation services. In the absence of policy, structures and fiscal resources, the burden of such services remain at the practitioner and consumer level. The following checklist is designed to assist primary health care organizations in developing policies, structures, practices and procedures that support linguistic competence. The NCCC makes a distinction between the two terms and has provided the following definitions. Translation typically refers to the written conversion of written materials from one language to another.
Interpretation is the oral restating in one language of what has been said in another language.
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