Training Should Open with a Bang . Immediately, training should be fun and involved. In the School Model, learning is not usually related to fun. Schank does not agree with this. Trainees Should Be Learning From the World's Best .
Computers allow expertise within the organization to be captured, preserved, and distributed.
It's Better to Train the Many Rather than the Few . Organizations can gain the competitive edge by improving jobs performed by lots of people. Andersen Consulting Schank utilizes Andersen Consulting as an example through which to implement all of the approaches introduced in previous chapters. Anixters Again, Schank utilizes real companies, Diamond, and Anixters to support his theories. These are smaller companies in which his methods were applied and successful.