It seems counterintuitive that a company in India could cooperate closely enough to help these companies with their logistics operations or with setting up internet shopping malls. Yet what seem like handicaps for Infosys are often sources of strength, according to Narayana Murthy, its chairman and chief executive. Having multiple teams working on problems seems more complex, and it is. As an added benefit, multiple teams result in software delivered more quickly. Infosys' history and culture are hardly typical of India.
Indian business is full of lethargic dynasties.
Again, what seems like a disadvantage has been turned into a crucial ingredient of success. The future looks good. When the economy slows, to cut expenses, firms tend to outsource. Its competitors, U.S.- based Sapient and Cambridge Technology Partners, are bigger, but Infosys can continue to draw on a deep well of cheap Indian programmers. And its experience in India should benefit the company in its push into Eastern Europe and Latin America, as Infosys moves to 24-hour global software production.