Recognize and include staff in communications intended for the public. Resolve inequity between faculty and staff raises. Provide salary increases on a regular basis, with no postponement. Have proactive compensation program, rather than reactive one. Set merit increases on basis of achieving clear annual goals.
Goals can be individual or team-based.
Provide funding for a replacement person while an employee is training. Provide cafeteria style benefits. In Arizona, the governor gives awards to teams at the University of Arizona. Have the Chancellor be more visible and demonstrate more interest in staff. When people use bilingual skills in their job, pay them more.