It speeds the service. For instance, Exxon Mobil project team might want to send a copy of their recent project to a team in Kuwait, they might do so by forwarding the project trough email, which would take only a couple of minutes. Another beneficiary from the Internet are banks that might conduct many online transactions. Businesses can plan, meet and work together through email, videoconference. Market Expansion Millions and Millions of people have access to Internet today.
Firms have a great chance to expand their marked by creating a web page.
It will both improve the service for their current customer but also reach greater market. Users now can bank online, shop online, read an article online and so on. Web provides great tools for feedback between the firm and its customers. For instance, Federal Express offers packaging tracking on their website. And this saves a lot of time than dialing a number on the phone.