He is also a noted FBI psychological profiler. The Cuban-Americans showed great restraint. According to Ressler, in no way could the standoff between the family and the federal government be considered a hostage situation. Negotiations have to be exhausted before the government escalates. According to impartial mediators, negotiations were continuing.
Force is a last resort.
Reno has still not explained what time constraint demanded risking lives with force. Reno's deception was a dangerous precedent. Though negotiations were ongoing, Reno deceived the Miami family by sending in armed agents. Her deceit and failure to negotiate in good faith will set a dangerous precedent, according to Ressler. In the future, if there is a real hostage situation involving Cuban-Americans in the Miami area, they will not believe the government during negotiations, and this could lead to disaster.