People contacting Drinksense will be looking for a variety of help and support. For some people, telephone contact will be the most appropriate service - enabling them to gather information and talk through their concerns. Anyone who is concerned about their drinking or who feels they might have a drink related problem can contact the Service for further information, support or an initial assessment interview. The Service is also available for relatives and carers of people with alcohol related problems. Referrals can only be accepted with consent of the client.
Counselling involves regular individual appointments with a trained counsellor.
The aim of counselling is to enable clients to develop a greater understanding of their alcohol use and how it relates to their situation, and to construct positive ways forward. Each session lasts for a maximum of one hour. For others a range of intervention may be necessary to address more complex associated problems. All staff working within the Service are trained professionals. The Service is confidential.