Verbal Quality Description 1. Volume of voice should be neither too loud nor too soft. Voice quality should fluctuate up and down rather than maintain a constant tone. The duration of a response should be sufficiently long to deliver the intended message. Table 5.2 Nonverbal social-interpersonal skills Social Behavior Examples 1.
Eye contact Looks at person when talking or listening.
Interpersonal distance Stands an appropriate distance from other person when speaking or listening. Physical appearance Wears clothing that is in style and is appropriate for the occasion. Also has hair style that is similar to same age, non-handicapped peers. Hygiene Maintains neat and clean appearance by bathing regularly, using deodorant, brushing teeth, shaving, and combing hair. Cooperative work and play Participates willingly with other people in completing household chores and work assignments.