Telephone support Our staff of skilled technicians is available to answer your software questions. If you have purchased the complete system from Aphelion, we will also be available to answer questions related to the computers, network, peripherals, and the operating system.
Aphelion prides itself on our reputation for service and support.
This reputation comes, in part, as a result of adequate support staffing levels and prompt attention to each incoming call. Two service plans are available for service and support. Our Premium support plan provides service and support during our business hours. Our Extended Hours support plan provides 24 hour support. An added benefit of the plan is that all updates and new revisions of the software system are provided to the customer as they are released.