They are used on a walk-in basis the rest of the time. The open lab is always available for walk-in use. This lab is managed by Jeff Anderson . Alden Library ISL Alden ISL, located in Room 259 and 260 on the second floor of Alden Library, provides 69 Windows computers, and 16 Macintosh computers. One Macintosh computer is connected to a Mustek color scanner.
Laser printing is available from all computers and is provided at no charge.
Both the Computer Services Center and Alden Library ISLs have student program advisors on duty during the hours that the lab is open. Advice services include helping to resolve problems in using computer hardware and software, but do not extend to tutoring in the use of software or the academic subject at hand. Computer Services provides training seminars for those needing to learn how to use particular software packages. The student program advisors work with the user to identify the problem and discover its solution. The student program advisors are typically hired in their first or second year at the University and continue until they graduate, so average experience levels are good.