The most commonly reengineered function was cheque distribution. Reengineering and new technologies have proven successful in reducing costs and alleviating administrative burdens in the payroll process. Automating the payroll process The study revealed that some payroll processing functions have not been automated. Companies that have implemented ESS use tools such as interactive voice response and Web-enabled systems to allow employees to access their information. Other ways that companies are using technology to provide information to their employees are plant floor kiosks and workflow technology.
Mail remains the most common method of communicating with employees.
A few organizations are leveraging e-mail to communicate with their employees, but they are facing both workforce and cultural barriers that may limit the initiative. Recently, Ford Motor Company announced that it was providing each of its employees with a PC for home use, along with Internet service at a nominal fee. Error correction Approximately 10.5 per cent of payroll processing time is spent correcting errors, even though the average error rate is only 3 per cent. Clearly, this is caused by the complexity of the payroll process. Companies with a lower error correction time have a simplified payroll process.