You must have your original invoice. All packaging, manuals, warranty card, power supplies, cables, etc. Must be included and in new condition. Adjustments will be made for any damages. You must call or email us for a return authorization.
Equipment is shipped in manufacture's sealed boxes.
In some instances we do have to open boxes either to add upgrades, include items, insert invoices, etc. On occasion we repackage products returned by customers within the 30 day return period. The buyer will be informed and extra discounts offered for their consideration. These items carry all applicable manufacturer's warrantys. Please allow 10 days for the bank to process wire transfers.