In the New Testament the common people flocked to the Jesus of Bethlehem and Nazareth. His graceful ways brought healing to the sick, plus new teachings concerning how one ought to live. He talked about a new life. This lostness is inward. It is indicative of our sin.
Every human being has it.
All of us have a portion of this pain. None of us escapes it. We experienced several services using the new liturgies. The service was built around the theme of God's healing power. A healing service was designed for the healing of inner pain.