Guest Service Representative Juneau Guest Service Representative Juneau Provide customer service to Cruise West guests.
Ensure guests receive hotel key packets of general information and orientation.
Arrange and sell optional excursions to guest. Provide exceptional service meeting and exceeding guest expectations. Contact airlines, vendors, hotels, taxi services, or whatever a guest needs. Make or confirm reservations, and get any other information as needed. Verify all arrangements including all special guest service request with attention to personal details.