Give residents what they want Giving residents what they want is the basis of The Ideal Nursing Home program. That's the beauty of it and that's why it works. Residents get up and go to bed when they want. The buffet and menus in the dining room broaden their choices of when and what to eat. They can have refrigerators and microwaves in their rooms.
Bathing is dictated by the resident's personal preference.
Bennett thought so highly of the facility after visiting that she had her own grandmother, a resident in another nursing home, put on the waiting list. It's definitely a model nursing home. But The Ideal Nursing Home program goes beyond choices in daily routines by finding out what residents need and want to make them more satisfied. If someone's not eating well, the staff will ask why. If three activities are going on and someone's in his room looking unhappy, we'll find out why.