A review of the attached partial client list provides further insight to our ability to provide insurance services for some very large businesses operating out of the Twin Cities and around the world. Our primary support people for commercial lines are exceptionally strong by any standards. If we measure by education, which Dolliff encourages and funds, they average more than one professional designation each. In turn each designation requires several years of study to achieve. As impressive as this is, not all knowledge is found in a book.
Experience is perhaps the greatest teacher.
Therefore, it's especially significant that this same highly educated group of professionals also averages over twenty years each in the insurance business. Our clients have found this to be an extremely valuable combination. The fundamental purpose of insurance is to pay claims. If this is not done in a friendly, fair and timely fashion, we have failed. We believe that success in this area is critical and we have a person whose sole function is to facilitate the handling of claims between our clients and our carriers.