Includes guidelines for every credit union, regardless of size. Includes post-robbery instructions, identity cards, weapons recognition chart, height markers, various signs, and an instruction booklet. Useful for other frontline staff like member service representatives. Can serve as a template to assist in training and writing policies. Beginning with an overview of security issues, it covers cash handling, counterfeiting, money laundering, check fraud, scams affecting members, internal security, robbery and other emergencies.
Chapters contain real life examples and self-test activities.
A great companion to the Credit Union Teller Handbook. Security Security in credit unions is a topic that will always need to be addressed. Credit union employees need to follow procedures in order to insure the safety of themselves, the members, and the credit union. This STAR video covers everything from proper opening procedures to identifying fraud. This tape is a must for all credit unions.