These two concepts and diversity cannot be used interchangeably. The major difference between the terms is that managing diversity is voluntary while EEO and Affirmative Action is mandated by law. Making Diversity Work Diversity can be used as a valuable resource for a company. Employees with different backgrounds see situations with different perspectives. Having a diverse workforce allows companies to get a better overall perspective that may provide a better product or service for the customer.
Diversity can also be a valuable tool for an international company.
Being aware of global differences in business and interpersonal styles is important for international companies to succeed. Having a diverse workforce can only help a company in the international area. One such company that makes diversity work is Lucent Technologies . The company includes units that manufacture telecommunication networks, business communication systems, and other communication products. Lucent supports its employees with a wide range of employee networks.