Project Tracking and Reporting Give clients access to current project plans, schedules, milestones and status. Report labor hours and other costs from anywhere and make it immediately avialable to your clients through the web. Show actual hours and costs to date against estimates and budgets and avoid the customer relations problems caused by suprise overruns. Show current accounts receivable status for your projects and accounts. Discussion Forums Support clients with a threaded discussion forum.
Forums can be open to anybody or restricted by account or project.
Allow your clients to open topics. Track and record dialogs and discussions for immediate support and future reference. Build a library of frequently asked questions and answers. Reduce customer support costs. Provide a convenient and responsive forum for questions and issues to be aired.