With Auto and Home Insurers Nine out of 10 Americans say they are satisfied with their auto or home insurance company. About three in ten say they shopped for automobile insurance in the past year. In similar studies conducted in the 1980's, about four in 10 Americans shopped for auto insurance in the past year.
Fewer people shop for home insurance than auto insurance.
One in five say that they shopped for either homeowners or renters insurance in the past year. The study is based on a national survey of 1,997 American adults and was conducted by Roper Starch Worldwide, Inc., a public opinion firm based in New York City. New information sources are also emerging for consumers in the insurance marketplace. Statistics show that conditions in many U.S. cities relating to vandalism, theft, crime and other factors make auto and home insurance more costly there. The Insurance Research Council is an independent nonprofit organization founded by leading property-casualty insurers to provide timely and reliable research information to all parties involved in public policy issues affecting insurance companies and their customers.