Hopefully, parents have heard about us through the mailing we send each fall, or at Orientation. They'll urge their student to call for an appointment at Student Health. The kit also features a Student Health Service Self-Care Guide, so they can find out whether their symptoms warrant a Cambus trip to the clinic or simply a long nap and some orange juice. Student Health Center now requires appointments. In previous years, students walked in when they felt ill, which sometimes resulted in long waits to see a physician.
Appointments help to make the wait much shorter.
But this was a big adjustment for center staff. When the new system was put into place, the volume of telephone calls outran the center's staffing at first, Khowassah says. That situation is lessening now. The whole continuum of medical care is readily available at Iowa. If students need help that goes beyond Student Health Center's resources, they may use all the resources of the University of Iowa Hospitals and Clinics as well, she points out.