Students and teachers can even connect to NovaNET from their homes to extend learning beyond the school day. Regardless of the point and method of access, all resources and information are immediately available. Schools can therefore implement NovaNET programs with the hardware and infrastructure that is in place even though they may not have the latest technology. Online delivery also helps NLI provide extremely responsive customer support. Users can access a NovaNET Educational Consultant directly from their computer without interrupting their current activity.
Additional support is provided with NovaNET's online chat and remote monitoring capabilities.
Our customer support has helped make NLI a respected name in education. With a direct link to all users, NLI's research and development team is also able to respond to users' needs. When system enhancements, new releases and upgrades are completed, they are immediately available to all users. However, the single-most important factor behind affecting schools' use of NovaNET is the impact it's having on their students. We work with each school to implement a program that is focused on their specific needs.