But we can't worry about numbers as such an important criterion. But when students need us the most is when we're the most stretched. Library staff intimidates new students. Perhaps they would benefit from more peer instruction, especially in Porter. Peers have also been used in Kinetics, with variable success.
Concerns relate to poor or incorrect information.
We put a lot of energy into poorly attended sessions. Faculty has indicated that they would prefer not to use scheduled class time on general Library or Information skills sessions. But, students don't use unscheduled time for library. Add value to learning environment of students regarding information resource needs. Attend to university and student goals.