The oCTAVe process manager software toolset is a major player in a CPI environment. The oCTAVe software is used for existing method process mapping and, following tool application, modelling of solutions for implementation. There are many natural causes for process performance slippage - people do not follow standard procedure, facilities and equipment are poorly maintained, management lose interest, increased demand strains capacity, additional balances and checks are introduced at the request of local management and tend to become part of the permanent processing fabric, etc. Also, competitors achieve new standards of excellence and forge ahead in the competition stakes.
Factors change in ways which render a process incapable of performing as required.
These may include customer requirements, labour costs, energy costs, material costs and availability, government regulations, and many others. The effect is the same. If any of the above happens there are two choices - try BPR again or accept the status quo, both are expensive in their own ways and BPR is time consuming. This means that competitors will have to stretch even harder and consume additional human and financial resources in order to compete on favourable terms. The process owner should take the responsibility for on-going process management in a CPI environment.