The product has workflow capabilities, though they're the kind of essential, limited ones we call routing. Overall, administration is solid but unexceptional. The tabbed dialog box is a typical interface most administrators will not find surprising. DocsFusion Server exposes several objects to the NT Performance Monitor, so administrators can better track system performance using NT utilities. Authoring forms from scratch or from templates with t he graphical forms painter tool is straightforward, logical, and quick.
Documentation is acceptable, well-organized and indexed.
The architecture of a document-management system, more than anything else, determines how well the system can scale to handle the growing needs of an enterprise. Though this architecture provides advantages in terms of searching and supporting offline users, it limits the scalability of the system. With the release of the CyberDocs 2.0 Web client and DocsFusion Server, PC Docs has introduced a true three-tiered computing model. This is a welcome improvement and should help boost the system's scalability. DocsFusion Server manages all database connections and executes all queries and other processes for CyberDocs' thin clients, so you don't need high-powered workstations to run CyberDocs.