This allows customers to continue leveraging the best technologies and services from the industry leaders, with the integration and support previously available only through a single-vendor solution. Back to Top 2. Back to Top 3.
Engineers report to one manager who takes accountability for resolution of escalations.
The engineers use common support processes and tools to resolve complex, interoperability problems involving the three companies' products. Each company represents industry leadership in their respective market. This VOS Initiative is unique to the industry because leading technology companies have combined both products AND services to deliver an integrated solution, previously available only with the limitations of a single vendor. For the first time, support and consulting personnel from these three companies will be able to co-deliver services and the Database Platforms combine hardware, software and services to create a thoroughly tested database configuration. With our combined technical expertise and superior products, customers can maximize system availability, while enabling a rapid response to business growth.