Internet users have responded very favorably to e-mail newsletters. Prepare a customer-service feedback form This is a widely used function on many business sites. What better way to find out what visitors want from you than to ask them. People like to be asked their opinions and appreciate an organization that not only cares to find out what they think, but responds positively to what they asked for. This is a terrific form of communication and is very cost-effective.
Employees are always reachable by email.
Gain a New Customer Base With worldwide access, your site will allow you to reach markets that were not with in your boundaries. With Internet exposure, your company or organization will be viewable by literally millions of people.