European history will not record this as a NATO action. You are absolutely correct that Yugoslavians will remember America as the monster aggressor. Information is the ultimate weapon. The problem in America is a cultural one demanding quick solutions. We want the McDonald's drive through war at 450 MHz.
Information builds tempo slowly, requiring weeks, months, years.
Soviet Communism took 70 years to implode. Technology has improved our ability to transfer information power faster and more broadly, but the ultimate receiver is still a human being. Most American executives now struggle with prioritization of information from ever increasing sources. Imagine the confusion that will exist among the technologically less sophisticated citizens of the world. My answer is patience and information that is clear, purposeful, and consistent across the spectrum.