It has been my experience in this industry that workforce stability with low employee turnover follows enlightened leadership. Enlightened leaders do more than simply manage or direct drivers, owner-operators and the staff that supports them. Instead they inspire, coach, encourage and guide. They earn consensus by working as part of the team, providing resources to get the job done, then getting out of the way and letting their people perform. Enlightenment arrives when leaders elevate their game to a higher level.
Intellect kicks in.
Head and heart take over for the hands. Vision a clear perspective on how the future can affect the organization replaces gut feeling. With a deeper understanding of the big picture, enlightened leaders become more creative, and their creativity stimulates those around them. They share information and insights, helping others see the big picture and giving them the opportunity to do great things . . . to learn and grow and to make a difference themselves. They begin to perceive that they can make a difference too, making their work as drivers, dispatchers, mechanics or support personnel a lot of fun.