Read source code, RFCs, and manuals to answer questions related to the configuration and implementation of Wind River Networks software products. Write code to illustrate the use of API functions. Write technical articles, published as FAQ s on Wind River Networks Web site. Interact with Wind River Networks developers and support engineers from other Wind River business units to assist customers with problems that cut across product lines. PPP and SNMP are a plus.
Good people skills with excellent verbal and written communication skills.
Excellent problem solving skills and learning ability. 3687 Scranton, PA 18505-0687. Responding to incoming emails and telephone calls on the 800 lines. You will verify customer maintenance requests and forward new issues to support engineers through the call tracking system. To qualify for this position candidates will have strong verbal and written communication skills.