Mentor and provide support and direction to establish good communication within and between groups, build teamwork, and coordinate delivery of services into seamless operation. Give general instruction to project staff with a description of desired outcomes. Build and maintain project management skills sufficient to control the overall scheduling of personnel in the department and, with the approval of the Director of Administrative Services, direct manpower allocation to accomplish the objectives of the Organizational Performance group. Has direct and key involvement in the performance management system, having responsibility for performance management of direct reports and overview accountability for indirect reports. Evaluates performance of direct reports on basis of feedback, periodic observations, status reports, and group productivity.
Evaluations are subject to higher-level manager review.
Recommend and implement disciplinary measures. Hold authority to prepare and present written reprimands to those under his or her supervision with the approval of the Director of Administrative Services. Coach those employees who require coaching without review by higher authority. Provide discipline according to prescribed training and guidelines for minor infractions, but recommendation for formal disciplinary action must be taken to next level in order to decide appropriate action for repeated or serious infractions. Implement disciplinary action once decided upon.