Managers can only lead if they know their department thoroughly and perform competently . Leadership cannot last without integrity, self-sacrifice and example . It demands two-way communication . They prefer to share goals and be consulted about the direction of the department. They want to be reassured that their work in the department is important for Canada.
Leadership is participative, competent, unselfish, communicative and visionary.
Leaders are motivated by concern for the organization, its clients and the welfare of the nation. I believe that what I see in the Correctional Service's program of organizational renewal is most consistent with this general view of the new management. I have followed the evolution of management at the Correctional Service of Canada for the past 10 years, from my vantage points at Treasury Board, the PCO, and now the Management Centre. I know you have a very tough job to do which will not be made easier by management fads or slogans. I am convinced, however, that the approach you are taking, based on a clear statement of mission and values, has the potential to make your work easier.