We present this award to the franchisees that keep their eyes fixed on the horizon. They are always looking at what's working and through their commitment are willing to take that success to the next level. Their store is merchandised well with current and adequate inventory and offers any and all services necessary to help their business thrive. The beauty of giving proper customer service is that it truly does increase your sales. We have witnessed these franchisees in action.
Every customer is greeted.
Every customer is offered individualized attention. And they offer suggestive selling at it's best. Where the customer doesn't feel like they are merely being sold, as the staff member has shown an active interest in the customer and their party. This translates to more dollars in their register through add on sales, again proving the profitability of customer service. This store successfully meets those guidelines.