Processes Our success is based on innovation and technology leadership. We make optimal use of resources and adhere to defined processes. Processes and systems are understood and developed with input from those responsible for execution. We use tools, technology and processes best suited to sustain our competitive advantage. We take time to listen and ensure understanding.
Information is shared to maximize understanding, commitment and ownership.
Communication is clear, timely, honest, accurate and takes place directly between concerned parties. We constructively offer and accept feedback. We maintain a high-calibre workforce. We attract and retain people with the best qualifications, skills, aptitudes and attitudes that match our long-term requirements and work culture. We are trained and qualified to be proficient in our jobs.