Because labor management involves getting things done through people, the labor manager must communicate with employees. The effectiveness of the communication will directly influence labor management success and labor turnover. Verbal exchanges are important but more is required. Writing, pictures, charts, posters, smiles, frowns, handshakes, shrugs, grunts, nods, gestures and even silence are means of communication. Communication can be ineffective.
Effective communication involves being understood and getting desired results.
Part of a labor manager's communication success involves being sensitive to communication barriers. The sensitivity may involve using words employees understand, encouraging them to ask questions, and avoiding harsh criticism of those who do not understand. Farm workers typically are paid less than nonfarm workers with comparable skills and job responsibilities. However, increasing cash wages isn't the answer to all compensation problems. Employers who depend solely on pay increases to keep key employees are likely to be disappointed with the results.