In arbitration, your complaint is heard by an impartial third party who issues a decision after hearing both sides. Arbitration hearings are not held in courtrooms and formal legal procedures are not followed. You may be represented by an attorney, but it is not necessary. If you lose in arbitration, you cannot bring a lawsuit in court over the same matter. An arbitrator's decision is legally binding and can be enforced the same as a court judgment.
Arbitration is usually faster, more convenient and less costly than going to court.
There are no juries, and lawyers are not allowed to represent either party. Therefore the process is quicker and less expensive than District Court. Small Claims Court actions must be started within three years of the disputed transaction. Small Claims Court handles only claims for money. For example, the Court can require an auto repair shop to refund money to you, but cannot force the shop to make free repairs on your car.