Contributions should be relevant, sound, in good taste, objective, coherent, concise, nonrepetitious.
Diversity is welcome.
The result was that for 21 hours only about one call in three got through for 8 exchanges, according to a NYT spokesman. Between 12,000 and 14,000 customers were reportedly affected. The problems were eventually solved, but the spokesman said the actual cause was still not known. One way to find an interested reviewer is to send the problem to the person who filed the return originally. The file was totally invisible, but I noticed an unaccountable directory overflow.