They often fail to devote adequate attention to training employees. For that reason, the training department will definitely want to put ERP users through formal training. They should be trained on Standardization of Item codes and naming conventions that are going to be followed. These naming conventions should be familiar to those end users so that rollover time can be minimized. Go beyond the basics Experts also report that many firms cut corners in training end users on ERP systems.
Informal training works in an office environment where everyone is in close proximity.
But if you're a supervisor and you have a geographically spread out area like a warehouse or a plant floor, you might have people 200 to 300 yards apart. So you can only fix one problem at a time. That's why there's value in formal training. In a lot of training scenarios, they teach people how to do the basics, but they run into problems that might come up. So, if users know all the ins and outs of a J.D. Edwards ERP package, you'll still have to teach them to use a SAP system.