INLS 213 User Perspectives . . . In particular, make note of any anxieties, frustrations, enjoyments, barriers, facilitators, etc. Alternatively, if you have trouble with the Introspection, think back into the recent past to a situation that didn't work as well as you would have liked it to work. Information and information needs.
Information needs and uses.
You will frequently see references to this and other think pieces as well as her empirical work. This piece is one of the most frequently cited in our field. The measurement and evaluation of library services. The effects of accessibility and convenience on library use. Think about your own information seeking strategies as you use some information system or service or perform some task.