If an opinion is requested, it can be given, but prior to offering the opinion the facilitator announces that she or he is stepping out of the neutral role. At no time should a facilitator make a decision for the group. A facilitator leads the meeting in an informal manner. Humor is helpful in providing a relaxed atmosphere. A positive attitude is essential, as is uncritical recording of ideas from participants.
Facilitation requires agency support staff.
Minutes must be taken. A site for the meeting must be selected. Agency representatives typically attend to provide responses to participants' questions. In some instances, an agency needs to carefully explain its position or analysis, requiring staff to be available. Material needs are minimal, but a quiet meeting room is mandatory.