Carried out with customers in residence. There is joint responsibility ensuring satisfactory completion. Rent increases are linked to capital value of work chosen by the tenant. Customers can choose all or nothing. Oldest unmodernised property come first.
Local builders tender bi-annually.
Between 15-20 are selected using competitive pricing, financial status, customer satisfaction, health and safety and equal opportunities. Customers choose individual contractors. Contractors are allowed a week for each element and a disturbance payment is paid. Laundry and lounge facilities are provided in a Show Home. I understand York Council is to be considered for Beacon Status and would like to offer my company's support.