Fast, affordable solution for managing tech support issues. Used in schools for over 3 years. Knowledge base reduces support cost and online ticket submission makes it easy to submit tickets. It's easy to use and can be setup in minutes. All you need is a web browser and Internet access.
Log calls, track calls, build a knowledge base, create report, and more.
The application is hosted at TriActive's NOC and accessible via a secure Web browser. With an Internet Browser and access to the Internet, askKEWi can be accessed immediately from anywhere in the world. LBE Web Helpdesk minimizes the number of calls that your helpdesk receives by allowing your users and operators to create and monitor their own helpdesk jobs using a standard web browser. Full audit trail of all actions carried out. Easy to use and flexible.