Assist in the hiring, training, and evaluating of switchboard staff. Monitor switchboard operations. Monitor user greetings on voice messaging systems for professional image. Report to manager greetings that are inappropriate to the University's image. Assist manager in daily and long-range planning of department activities.
Functional supervision is exercised over technical staff.
A Bachelor's degree in Business Administration, Computer Science, or related area or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary. One to two years experience working in the telecommunications field.