Handling Requests Handling Requests Requests come to data management in several forms including data, software development, analysis and technical assistance.
First priority is given to the standard support functions like maintenance of long-term data.
It doesn't take many requests for a small data management organization to be overwhelmed. As the project continues to grow, it is necessary to implement procedures to deal with these requests. A request tracking program has been implemented that helps the data management personnel to deal with requests for information, analysis, etc. It allows them to work more productively towards the requests that are assigned. The pilot system of handling requests doesn't hinder anyones access to data or analysis tools - it should provide a fair and systematic way to deal with requests and track their progress.