The surveyors, not the hospital, should choose the records to review. All survey results must be made public, posted in the hospital and available on the Internet. Front-line health care workers should be given the opportunity to tell surveyors what's really going on in the hospital. Bottom line practices are threatening the quality of our health care system. The Joint Commission can be an ally in the fight for quality but only if it changes.
Health care is too important to be left in the hands of the current inspection system.
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