Borders is the next store on the list.
In this series of case studies, we will discuss why eCommerce has such industry transforming potential and what the prospects are for the established market leaders. For background reading, you should look over the web site that I have prepared on the forces affecting Technological Entrepreneurship . I also like this article from Business Week that captures the flavor of eBusiness in a humorous fashion. As we discuss the cases we would be remiss not to note that the Gartner Group has already released a report criticizing the response of most industries to eBusiness or eCommerce and providing some cautionary tales. Accounting is also an issue.