Build Your Network Add Phibian to your network. Ignore Phibian 's future advice. Register for Free. Organizations become interested in ESs because an ES can increase productivity and supplement difficult to recruit, retain or expensive expert workforces. The basic idea behind an expert system is simple.
Expertise is transferred from an expert to the computer.
This knowledge is then stored in the computer. Users can call on the computer for specific advice. The computer can make inferences and arrive at a conclusion. Then, like a human expert, it advises the non-expert use and explains the logic behind the advice. Expert systems sometimes perform better than any single expert can.