This text addresses the core issues and concerns of intercultural communication by introducing a group of general skills in Chapter 1 and emphasizing both the concepts and the skills of communicating interculturally throughout the text.
Features Includes a balanced treatment of skills and theory.
The skills focus is framed by the presentation of the conceptual aspects of culture and communication. Provides a framework for understanding intercultural communication. Focuses on personal experiences. Students' narratives and the authors' personal experiences are incorporated throughout the text to highlight particular aspects of intercultural communication. Presents the material in a student-friendly way.