Training is an important element in increasing efficiency, according to the survey. Over 40 percent of those responding to the survey say their company offers no training to help employees handle increased responsibility. Only 13.5 percent of those responding say their company offers formal in-house training programs. Eleven percent said additional training was not required, while 2.4 percent indicated training was received but inadequate. Some of the themes cited by participants were improved working conditions, shorter workweek, more support staff, empowerment, training opportunities and less bureaucracy.
Information overload is also a problem effecting efficiency.
Many of those responding to the survey asked for support staff in order to improve efficiency. Copyright 2001 by Business News Publishing Co.