It was incredibly timely for our small company in the architectural glass world. We have quadrupled our business in two and half years and are training all of our people to think and act as leaders. Leaders are people. They are not any more special than any other person. They are just charged with providing the leadership that engages others.
Leaders are PART of the organization.
They are not above it or better than it. In other words, Leaders are no better or more special than anyone else in any way. They have their purposes and roles to fulfill and contribute just like every other member of the organization, and their importance is no greater than any other contributor. Leaders ask questions. Generals and Admirals seem to universally possess the gift of asking simple questions demonstrating they know how things should be going.