The company has shown an impressive performance with its training and Omanisation plans. Some 680 staff have completed training programmes. In 1993, the first batch of four Omani pilots graduated to fly Boeing 737 aircraft. At the same time, certificates were awarded to four Omani engineers who had been trained in Australia. 27 pilots have now completed their training and 29 are being trained as engineers.
Great emphasis is placed on training and safety.
Emergency situations are simulated and exercises conducted with the medical and emergency services. In 1998, a new air traffic control system was installed at Seeb and an agreement was signed for the modernisation of the runway lighting system. Omani employees are also given customer service courses at the National Training Institute. 19 trainees passed their 11-month course in November 1998 and obtained their NVQs. In 1997, a recovery plan, which aimed at restructuring the airline by selling 17 aircraft and cutting out uneconomic routes was successful.