While most customers are generally kind, we do get those that think we are their servants, and can say anything that they like to us. One day, when I was still a new employee, a customer came in wanting coffee and donuts. I was still not used to serving people quickly and couldn t quite handle the cash register yet. I turned around to ask what other kind of munchkins he wanted, when he decided to get an attitude because we had just run out of the chocolate munchkins he wanted. At this point I felt like throwing the munchkins at him, not because he got an attitude, but because he came in the store with one already.
Customers coming in with an attitude is another annoyance of serving the public.
They come in expecting us to mess up their order. The public has to understand that if you come in with a good morning, and a happy face, most likely your order will be fine. Since I ve become a donut selling, coffee spilling employee, I have a new appreciation for people who serve and listen to people whining as a living. Now when I go to restaurant, I have a take your time attitude. I may complain to my parents if the service is too slow, but never to the employees.