LAIP needs action now, in order to pave the way for future. All parties need to remember the differences between problem identification and resolution. The SLSC has been heavily involved in problem resolution. Service days should not be used for this purpose. They review all outages, get explanations and arrange credits.
All parties have instant feedback, know what's happening, and where they stand.
Once again, LASG approved in principle the proposal to hire an additional staff person. Glyn will take it to Chris Haile and they will act upon it expeditiously. Diana reiterated that LASG may edit the proposal further if desired. No further work was done in this area on Thursday. Glyn requested that the group take the drafts and study them in preparation for the next meeting.