The computer applications program is for students who want to use the computer as a tool of productivity. The General Education courses in conjunction with specialized courses for each track provide a broad foundation and sharpen the student's skills in preparation for entry or advancement in today's workplace. The administrative support technology track provides students with the skills necessary to attain an administrative assistant or office support staff position.
Emphasis is on building skills in computer applications software and office production duties.
Interpersonal skills, business ethics, and communications are also an integral aspect of this track. The help desk technology track provides students with essential background to serve as help desk support staffers for computer applications. Emphasis is on hardware and software troubleshooting, user training, production of documentation, and help desk operation. This track includes advanced customer relations skills as they apply in a help desk environment. Upon completion of the certificate, students will be able to apply for positions as entry-level dispatchers.