Gift box and wrapping are not available for all items. Gift baskets will be wrapped decoratively at no charge. Return and Exchanges Understandably, all sales are final on handpainted and personalized items. However, if any item is received damaged or defective, please make a claim to us within 10 days of receipt. Upon authorization, the items may be returned in new condition and in its original packaging for exchange or store credit.
Customer is responsible for shipping and related shipping costs.
Cancellations and Changes Cancellations and changes must be made by the close of the same business day you place your order. All prices and transactions are in U.S. Dollars. At Present Matters we want you to shop with confidence. That's why we offer you a secure shopping site. All personal and credit card information is thoroughly encrypted for your protection.