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To facilitate the continuous improvement of FHWA's programs, processes, and products in response to customer needs. Strategic Planning and Quality. Initiates quality self- assessments, program evaluations, and system and process improvements to continually improve the quality of programs, products, and services. Supports the Leadership Team in the development of the Annual Performance Plan and supports the Administrator in the preparation of the Annual Performance Agreement. Provides guidance to the CBUs, SBUs, and field offices on techniques and practices for tracking Strategic Plan initiatives and measuring progress.