When employees are informed they can begin to solve problems. Keeping financial data secret is a damaging policy that many companies keep in place. My partner and l had to learn how to manage by the numbers if we were to survive. Joining a trade association that consisted of business people just like us was the answer. BTA and trade associations like them make a great effort to educate the membership.
Education is the primary reason for many dealers to belong to an association.
I know that many of you have attended many programs throughout the years, but things change and you must stay current. The successful dealers take the necessary education to learn what's happening in the marketplace and to meet new friends that can help them transition into new products. When I was a child, I remember our minister admonishing the parents of the congregation not to just send their children to church on Sunday, but to bring them to church. I, in turn, admonish you owners to not only send your managers to training and education but to attend class with them. You will find the synergy of being with your managers truly gives you a return on your investment of time and money that is immeasurable.