I didn't have the heart to tell him that a pastor who had served this church a few years before had told me that this church had the weakest leadership of any church he had ever served. Only a few could lead here was his opinion. Building leadership is a never finished process. Good coaches know what type of player each position on the team requires. Learning the people pool from which your leadership will be drawn is one of your most difficult tasks as a minister.
Every member is like a book on the shelf in the library.
You've got to know them. Know their needs. Know their abilities. Then you can be the pastor of this church. He was a wise man.