Nature of the Work Workers in this group are responsible for a variety of communications and recordkeeping operations in business and government. In general, they coordinate, expedite, and keep track of orders for personnel, equipment, and materials. Dispatchers receive requests for service and initiate action to provide that service.
Duties vary, depending on the needs of the employer.
Stock clerks receive, unpack, store, issue, and maintain an inventory. The inventory may be merchandise in wholesale and retail establishments, and equipment, supplies, or materials in other kinds of organizations. In small firms, they may perform all of the above tasks, as well as those usually handled by shipping and receiving clerks. In large establishments, they may be responsible for only one task. Traffic, shipping, and receiving clerks keep track of all incoming and outgoing shipments of goods transferred between businesses, suppliers, and customers.