Starting over Once a customer has become accustomed to working a certain way, it's difficult to redefine the terms. But it is possible. Jan Aalberts, owner of the business consulting firm Sky House, said she had one business client who wrote all her customers a letter announcing that she was renegotiating everyone's contracts. Fledgling businesses put up with pushy people because they need the money. But by doing so they are helping create a losing situation, Aalberts said.
Good businesses know when to get rid of clients.
We don't need customers that are ruining our business. You can't afford to do that. We have compiled a list of agencies and resources that contains useful information for entrepreneurs.