Priority consideration will be given to electronic inquiries over inquiries made via fax and mail. WEBTech Notes, a searchable database for postings made in Administrative Notes and Administrative Notes Technical Supplement, dating back to 1991. A downloadable version of WEBTech Notes in .dbf format is also available on the Federal Bulletin Board. Also provides a password protected form for libraries to submit corrections for their directory information via GPO Access. The electronic inquiry form may be accessed from the askLPS home page.
All inquiries receive an immediate response acknowledging receipt of the inquiry.
LPS staff attempt to answer the inquiries as quickly as possible. LPS's goal is to respond to each inquiry within ten business days. When the question requires an answer from another agency and LPS does not receive a response within the ten-day period, LPS will send the inquirer an interim reply. Inquiries received via askLPS will be given priority status for research over inquiries submitted via fax, telephone, or regular mail. Focusing on askLPS as the primary route for inquiries should help LPS to track the inquiries as they arrive, and should also minimize the duplication of effort to research inquiries.