Monthly newsletters and annual reports are made public. Services hours are made to be convenient to the community. Staff are forbidden to process their own relatives. PSOs deal with clients appointment only. Staff and Board attend annual planning meetings.
Board meets quarterly.
Band Council, Board and Administration roles are clearly defined. Important decisions involving the community are derived by consensus. Survival Development Team addresses important cultural issues. Through ICOR involved with key organizations in community planning. Maintain case files for each client.