This category includes trade and export financing, project financing and syndicated lending. Electronic financial services covers services to individuals, businesses and institutions through networks of banking machines, debit and credit cards, telephone banking centres and the Internet. Fiduciary services refers to all services provided when acting as a trustee or agent and the performance of services such as record-keeping, custodial and performance evaluation services for personal trusts, pension funds, corporate and institutional investments and group Registered Retirement Savings Plans. Net interest income is the difference between interest income and interest expenses. Interest income covers all interest from loans, titles and deposits of deposit-accepting intermediaries.
Interest expenses cover interest paid on deposits, subordinated debentures and other interest costs.
Non-interest income covers all sources of revenue other than interest income. Examples include revenue from brokerage and other securities services, credit services, trading income, deposit and payment services charges, mutual fund management, card services, foreign exchange, insurance, securitization revenues and trans-sectoral income. Value of services produced is the sum of net interest and non-interest income. This is not to be confused with service charges. Consumer demand for highly flexible and convenient channels of distribution, such as automated teller machines, debit and credit cards, telephone and computer banking services, fuelled the expansion in electronic financial services.