Adjusters had difficulty determining where streets and houses were located before the hurricane hit. Broadband wireless could have let them access images and video showing city blocks before and after Andrew. You could forward a video display of how an area looked before the hurricane hit. We're doing a lot of planning right now for wireless. There are some really practical applications for our claims force and agents in the world.
Investigations are another application for video over wireless.
Insurance investigators frequently shoot video of people they are observing who are claiming bodily injury. The ability to transmit the video from the scene could boost efficiency. Omega Insurance Services is an investigative services vendor to the insurance industry. If I can send the video in real time, it gives me the opportunity to patch it through to somebody who can ID the person. Fargo adds that insurance companies frequently refuse to pay his firm for video of the wrong subject, so real-time confirmation would save time and money.