Back in the comfort of her own office, Miles added another crucial facet of measuring return on investment . Returning them is still a fair measurement for return on investment. Miles epiphany on the parity between profit and values goes beyond simple return on investment. No matter how large or small it is, every organization stands for something. A business without its own vision stands as a monument to chaos.
Empowerment means little or nothing without guidelines for using power.
Miles finds those guidelines and the organization's vision in its culture. She says the Disney World employees only impressed Bub because their workplace culture rewarded and reinforced that kind of behavior. Her leadership program helps organizations match their processes to the desired culture. Disney practices working with a clear and simple vision in mind. Every manager who aspires to be a leader should invest the time and other resources required to earn the benefits that a clear vision affords the workplace .