Counselors ought to respond to the feelings of the client rather than attending solely to the content. What the client says is content. I suppose if I did find one I'd just bungle it again. This reaction puzzles and concerns you. Emphasis is on content rather than feeling.
Every day there is something new to do.
There must be 10 different activities going on at any one time around here. He's really crumby. His degree is from a non accredited school. Purpose is to recapitulate, condense, and clarify. And at 2 or 3 points during the session and at the close of the session, restate in your own words the feelings and perceptions that the client has been communicating.