Knowledge of the laws concerning child abuse and how those affect pastoral conversations. Skills in mediating disputes. Skills in active listening, counseling, referral, and group leadership with children, adolescents, adult family members, and staff. Knowledge of bereavement processes and pastoral skill in relating to grieving persons. A respect for the confidentiality of pastoral conversations and the vulnerability of persons seeking help.
Crisis intervention skills with children and adults.
Spiritual assessment skills. Basic knowledge of terminology and care for major illnesses, injuries and syndromes most commonly treated in one's healthcare setting. Skills in training, supervising, and ministering to pastoral volunteers. Skills in teaching children, adolescents, and adult family members. Skills in preparing and conducting in-service education for staff.