When you contract with Summit to handle your move you get award-winning service from beginning to end. After the initial estimate with a sales representative an in-house relocation coordinator will handle all aspects of your move. You can contact your relocation coordinator at any time to get up to the minute information on the status of your household goods. With this single point of contact you can be assured there will not be any confusion of who to call to get a question answered or an issue resolved. Whether you are moving locally, nationally or internationally you can count on Summit for a professional move.
Communication is the key to a successful relocation.
Knowing what's important to our customers allows our team of relocation coordinators to provide personalized attention to each transferee. Summit relocation coordinators have single responsibility for coordinating all aspects of a move. Our relocation coordinators are familiar with each individual move and have immediate access to all prior conversations and specifics pertaining to each relocation. The Summit customer service process includes continual monitoring of all aspects of the move with the transferee as well as with our dispatchers and drivers. Prompt, accurate responses to inquiries and service requests, as well as efficient and positive problem resolution are the foundations of our service commitment.