It's no longer a we-they thing. It's always our decision. Before it was more likely to turn angry. The pastors don't have to pretend they are the experts with all the right answers. Wisdom is shared by all in the body.
Faith also takes a more contemplative approach to congregational meetings.
Members gather for large-group presentations, break into small groups for prayer and discussion, and then share their struggles and insights with the whole group. Congregational meeting attendance has improved as a result. We heard from people we wouldn't have heard from otherwise, not just the very brave or very opinionated. But you have to give up control of the outcome and ask what God is calling us to do. When we've done this we've been surprised by what happened.