Initial telephone line problems with the new circuit was resolved just after installation. The Internet provider then replaced a defective router. The defective intermittent router was discovered on September 9 and was replaced on September 11. There were problems with a telephone circuit wire that was not connected properly. This was far more than anticipated.
Analysis also shows that a great deal of downloading of large files is taking place.
The new router that was specified by the Internet service provider could not handle this amount of traffic.