Onset will contact you within one business day should items not be available for immediate shipment, and inquire as to whether you would like the available items to be shipped immediately or to be held and shipped as one complete order. In the event you select a partial shipment, shipping charges will apply to each shipment of the order based on the dollar amount of each shipment. Please refer to the shipping chart for rates. If you wish to alter or cancel an order, please contact us by telephone, e-mail or fax as soon as possible, and we will do our best to accommodate your request. The purchaser will pay for any and all unrecoverable costs resulting from the cancellation of an order after it has shipped.
Customer pays inbound and outbound shipping charges.
Onset reserves the right to charge a restocking fee for returns of unused products due to purchaser error or choice. All Onset data logger products and accessories are warranted to be free from defects in material and workmanship for a period of one year from the date of purchase. During the warranty period, Onset will, at its option, either repair or replace products that prove to be defective. This warranty is void if the Onset products have been damaged by customer error or negligence or if there has been unauthorized modification. Please direct all warranty claims to the place of purchase.