More than 70 percent of Americans are covered by a private health insurance plan. The business community has led the way in creating quality measurements for health care plans. In addition to NCQA measures, many companies create their own performance standards or make use of databases of plan performance compiled by outside vendors. Businesses are becoming more involved in managing quality of care. Others bring managed care plans to quality improvement conferences to get them to work together to improve care.
Businesses get their employees directly involved in improving the quality of health care.
Businesses are addressing access to care and consumer satisfaction to improve quality. Companies are finding that consumer satisfaction improves with such simple steps as extending the time limits for referrals, putting referral software directly into more physicians' offices or allowing women to self refer to gynecologists. Innovations to increase long-term health outcomes are becoming part of many companies' approach to better care. Businesses' efforts to improve quality benefit everyone. This site is sponsored by the for more information on the Business Roundtable click here .