All its systems are based on the Internet and each one is integrated with the others. Few companies in Asia can do this. But it is only a matter of time when all of us will be working for an e-business. Companies and employees can get a peek at tomorrow by looking at how bigboXX operates today. Winterhalder taps on his keyboard.
Figures come up on the computer screen.
Those sites are not connected to the internal systems. So when a customer makes an order, an employee must print it out and ring the warehouse to see if the items are available. If some are not, he informs the customer by phone or e-mail. Sometimes, the company delivers the order even without some of the items. Website customers link directly to bigboXX's systems.