Goleman also talks about programs that have been effective in schools in teaching emotional intelligence, which in turn reduced school disturbances. The underlying research is brought together to explain why and how to start children on the path to a anti-violent life style. Although this book is not the latest it is still the best place to start studying the steps in the process of mediation and negotiation.
Easy reading makes it a joy to dig into even after a hard day at the office or with the kids.
This is an outstanding textbook style book on mediation. This book questions some of the mediation approaches which place almost exclusive emphasis on the process of coming to a settlement. The Abusive Personality by Donald Dutton,1998. Both books are written by researchers and are based on research but in a way that will not turn off the less scholarly among us. Each is developing similar, but different, ways to classify men who are abusive to their intimate partner.