When Brunet first joined the Nortel team his mandate was to search for ways to extend existing paper-based documentation and training materials for both the Enterprise and Broadband product groups. Digital content creation and a means to disseminate that content over an Ethernet-based network soon became a primary focus. When we learned about Web-based video server technology, we could see the potential of technology to dramatically reduce the costs involved in traditional training methods while making information more readily accessible at the same time. Nortel believed text-based information was not an effective way for these people to communicate. They wanted to change to multimedia.
Brunet is a self-described digital content creator.
He is responsible for producing both multimedia-based technical documents as well as training support material which is passed on to sister groups to be used in classroom settings. The appeal of video streaming to the desktop is that users no longer have to worry about getting their hands on a copy of a video cassette or VCR in order to view material. Rather, they can access videos on an as-needed basis right from their desktop. With video, we learn hands-on. For example, Brunet has produced video assets entitled PassPort Installation and PassPort Overview to aid in servicing clients using Nortel's Magellan PassPort switching technology.