Today's business marketplace means staying in touch with your customers and with the business remote offices. This means making the information in the office available to the field and service personnel. Instant access to inventory records, database information, schedules, field reports, and other processing are only a few business applications where access to information is critical to successful enterprises. Sales staff can place orders instantly while meeting in the customers office. Customer support can be contacted immediately to respond to sensitive customer problems.
Governmental personnel can complete permit and inspection processing at the building site.
The connection is made using wireless technologies, such as, cellular telephone or mobile radio, as well as, dial-up access or physically connecting to a network and allowing access to the business computer system where information is stored. When this portable computer is returned to the office, the data is moved from the portable device to the business computer without additional human intervention. This process speeds the entering of information and provides an additional level of integrity by screening the information while the source is readily available. The technology used to connect the portable computing devices to a business computer is called wireless communications technology. Wireless technology for computer communications has only developed in the past few years.