See our Frequently Asked Questions on this CD-ROM series. Interpersonal Effectiveness, for team leaders, supervisors and managers, will improve your team building, conflict management, customer relations and other interpersonal skills. The Potential is Yours introductory course for entry level users. Learn about Culture Cultural contrasts are a real challenge in the multicultural and global workplace, creating both opportunities and barriers. Value and Manage Diversity Diversity brings new ideas, experiences, perspectives, etc., to individuals, teams and organizations.
Diversity is approached from personal, interpersonal and organizational perspectives in the series.
It will help individuals, teams, and organizations to perform to a fuller capacity. Work relationships are approached from personal, interpersonal and organizational perspectives in the series. Performance Related Energy Participants will begin to understand how diversity, relationship and cultural patterns impact performance related energy in the workplace. Participants will begin to actively manage dynamics that affect potential, and thereby improve customer and employee relations, increase creativity and innovation, and prevent costly losses at all levels. Provide a flexible and cost effective tool to empower organizations, teams and individuals to perform to their fullest potential.