Others are sure to have raised the topic you are interested in, somewhere in this vast archive of web discussions. Detailed searches can be done with Deja News' 'Power Search' . You can connect to 'public' newsgroups at Deja News and use one of the newsgroups to post a question. These are often answered by a knowledgeable Microsoft MVP volunteer. Company' newsgroups .
Many Companies have their own newsgroups and web support sites.
They are usually monitored by company staff and can be a fast way to link to someone there who can help directly. Microsoft's 'Knowledge Base' . Look in one of Microsoft's many FAQs Frequently Asked Questions . Microsoft's 'Web Response '. If you have a computer in the USA or Canada, you can register and make use of Microsoft's ' Standard No-Charge Web Response '.