At home and at work, ordinary people with computers and Internet access can perform feats of research, remote commerce, and mass communication unbelievable just a few years ago. Consumers can now choose the best product values from companies anywhere in the world. Government is adopting the Internet as a cost-effective way to provide information and deliver services. As computers get cheaper and the Internet gets faster and more reliable, many more people are buying computers and joining the online community. But the likelihood of a low-income, minority or rural resident NOT having access is increasing relative to other citizens.
Cost is certainly a big factor, despite rapidly declining prices.
But some are not participating in the digital revolution for other reasons they may be hampered by language, cultural, or disability barriers. Some have concerns about information privacy, child safety, and the reliability of Internet transactions. Others may be intimidated by the technical aspects of computer ownership and operation. Educating the next-generation workforce for highly skilled jobs is vital to our success in global economy. Improving access to health care and other vital public service are also of key importance.