This can be attributed to a number of factors. The first factor is the companies failure to reduce racial tension in the company. Even though the goal of diversity training is to promote better awareness between groups, certain groups still feel hatred towards each other. These programs don't provide a broad understanding of diversity differences to help overcome racial issues. A second factor to poor diversity training programs is poor design and implementation.
Many companies have out of the box video tapes and prepared speeches ready for their programs.
If managers don't take the time to put forth a good effort, employees will not see a need to incorporate the teachings into their work life. Along with this is the companies commitment to financially back these programs. It is not a free pass and because of this some companies are not wasting their valuable money on it. The third aspect to failure is the companies failure to sponsor other cultural change venues with their diversity programs. These venues can include a mentoring system, minority recruitment practices, and incentive plans.