In a world of rapid technological innovation, managers must focus more carefully on helping workers manage the stress of their work. They must also take advantage of the wealth of information at their disposal to motivate, coach, and counsel workers rather than try to control them more stringently or police them. Managers will need to develop their technical competence in order to gain workers respect. Workers must constantly learn and adapt to changing technology so that organizations can remain competitive. Managers must grapple with the challenge of helping workers adapt and make an effective use of new technologies.
Managers can take several actions to help employees adjust to changing technology.
The workers participation in early phases of decision making regarding change is very important. Technological changes are essential for earnings growth and for expanded employment opportunities. The adoption of new technologies is a critical determinant of U.S competitiveness in the global marketplace. Malcolm Baldridge Award Motorola provides electronics equipment, system components, and services for markets throughout the world. Motorola is a large manufacturing organization that has been recognized for excellence with the Malcolm Baldridge National Quality Award.