They were accustomed to 10 inch, one hundred-pound handouts from the AHLA meetings and they let us know of their dissatisfaction. Several lawyers sent me long scathing letters about how they felt. If there had been a law against bonehead moves we would have been sued. The disasters make for great reading but many things did go well. One of the most significant things that went right was Brent Saunder s involvement in the start up.
Every group needs someone to push hard and think big things.
Brent is a big thinker. The most rewarding professional experience I have ever had was watching all of these people working together. Everybody contributed something at some time. Even the most inexperienced and quiet members uttered a statement at some point in time that changed the course of events and significantly improved our chance for success. Building bridges Another significant achievement has been the bridge we have built between the government and health care.