They seem to have shed some of the superiority complex that used to characterize interaction with IT personnel. Thank you for the fine job that all of you are doing. The tech support folks at GC are a rare breed. The overall attitude is very positive and supportive. The general workshops dont help them, mainly because they get hoplessly lost right off the bat, and then feel they are holding others back if they ask questions.
Lets try to find a way to let individuals sign up for personal assistance in technology.
Were fortunate that the administration has made the funds available for us to our have excellent computer network. With the help and support of this department I have gone from being totally illiterate to mildly illiterate and that is saying a lot. The personnel in the OIT area are helpful, encouraging, and enthusiastic. They hear my concerns, and actually do something about them if it is necessary. They make me feel that my small triumphs are really important.