The W.A.T.E.R Fund is a program administered by the City of Houston designed to provide financial assistance to needy senior citizens. It is funded entirely through voluntary donations from customers, charities, and businesses. Individuals can help with contributions to the W.A.T.E.R. Fund by checking the box on their bill stub and including an extra dollar with their payment. Larger donations can be made by special arrangement.
Limited assistance is also available to low- income or disabled customers.
Single-family residential customers of 62 years of age or older may apply for exemption from penalties for late payment. Complete an application and submit photographic proof of age. Applicants must fill out a form and provide complete documentation of income, identity, residency, and disability of all current residents in the household. Most of the time is not necessary to visit our office. Requests for W.A.T.E.R. Fund assistance can be handled by mail or fax, and there are 13 locations which accept applications.