I just used a peel-off tag. She admits that collaborating with her distributor is so seamless that she accidentally speaks as though she chose the specs alone. Other ways to sustain strong partnerships include regular contact and responsible troubleshooting. She prepares a report about Federated Mutual's upcoming document needs, and she and the distributor review issues such as timeliness and quality. They try to deal with it.
Good communication can save an account.
Though Borklund is giving the direct a second chance, he also seeks to outsource more projects to distributors, who have provided good troubleshooting for him in the past. They never blamed anything on their vendors. With a distributor, you're dealing with someone who'll be with you all the way. Federated Mutual's distributorship certainly fits that description-it has retained the firm's business for 10 years and recently closed a purchasing contract. Rita Tiefert is an assistant editor at FORM Magazine.