Things that fill spaces of time, that turn negatives into positives. Guest instructors, such as Karen MacNeil, author of The Wine Primer and faculty member at CIA at Greystone, are invited to conduct training courses. Ongoing training for The Olive Garden employees is new, says Theresa Willings, director of front-line employee training and development. And it's not easy to make sure it's happening regularly. Daily preservice sessions might concentrate on upcoming specials, such as making the perfect pasta.
Managers go for free, the rest of the staff is invited to attend at half price.
To understand the generosity of spirit embodied in fiestas. It's also time for Rick and me to spend more time with everybody. It's just a lot of fun.