LIA B ack in the late 1960s as the war in Vietnam was starting to wind down, the Paris Peace Talks were initiated. I remember having high hopes that the war would soon be over. But I was dismayed to find that these talks were put on hold. The negotiating parties couldn't agree on the shape of the conference table they would be using for their talks. The real reasons behind that absurd discussion would eventually be resolved and the talks would lead to the end of the war.
History now focuses on that result.
I also prefer to focus on results. Results are what is needed when it comes to the delivery of new and better technology solutions for our distribution system. Put simply, if we are to compete in today's economy, we must have results. And this is what ACT, our Agents Council for Technology, is all about. Under the leadership of my predecessors, IIAA Presidents Bill Houston and Bill Greenwood, we are in fact achieving results.