Many issues occur again and again. The first step in resolving and reducing these profit wasters is to keep track of them, so that the scope of the problem is better understood. Corrective action can then be put in place, and monitored to ensure that costs are under control. ZeroDefect goes far beyond recording and tracking problems. Custom todo lists keep everyone on top of their own unresolved problems.
Management reports provide timely information instantly based on the most up to date information.
An activity log records all the actions taken in resolving issue and provides historical review. Email notifications can be sent automatically to alert key people of important problems. Screen labels and drop down lists can be customized to suit the language your organization is familiar with. Custom fields can be added to capture company specific information. View and modify access to information can be restricted to authorized users.