Complaints can be filed with the Kansas City Fair Housing Center. These complaints are investigated and when there is cause found to believe discrimination occurred, a hearing is held to resolve the complaint. Individuals found guilty of discrimination in housing may be fined and are given direction on how to change their way of doing business. Private fair housing groups, like the Kansas City Fair Housing Center, are also able to provide education about the fair housing law, investigate complaints, and assist persons throughout the formal complaint process. Private fair housing groups also offer referrals to private attorneys for individuals wishing to exercise their right to file their fair housing claim in federal or state court.
Education is important for two reasons.
First, it is important for people to know that this country promised, over 125 years ago, that all citizens should have equal rights and opportunities in housing. Secondly, it is also important that people understand what constitutes illegal housing discrimination and what they can do if they encounter such a problem. Housing providers and those involved in housing transactions need to know what practices are discriminatory so that they are able to do good business. When people know the requirements of the laws, they are better able to comply with those laws. Enforcement activities are important because housing discrimination continues to occur in communities across the country.