Are they always needed. Changes in business processes often have an impact on staffing. Customization used to be more of a solution. There has been great variation in the amount of information staff have received. Better process need to be developed for providing the appropriate information to the appropriate staff.
Communication needs to be more coordinated.
As more UW System campuses implement PeopleSoft SA, integration issues will surface. Identified issues should be addressed by ad-hoc teams chartered by the ISIS management team. The Associate Academic Committee should select the management team, to include equal representation from academic and administrative units, and the Provost or a designee. Rob Seltzer, Director of Undergraduate Admissions, suggested that ISIS Phase II be provided full-time staffing.