The insurers being sued strongly deny any plot to avoid paying. Dr. Don Young represents the insurance industry and says with 5 billion claims a year, there are bound to be some honest mistakes, especially with most doctors still filing on paper instead of electronically. We've been working very hard over the last 1 to 2 years to deal with that problem. Harper says United forced him to resign after he blew the whistle. United calls him a disgruntled ex-employee who's trying to get a better severance package.
Harper is now in arbitration with the company.
But he says that's small change compared to the millions insurance companies can make by cheating doctors and patients.