Real Money Brook Hansen, part of BTR Power Drives, is a leader in electro-mechanical drive systems for the global industrial market. In the UK, Brook Hansen acquired four manufacturing sites, each producing a range of electric motors and each with their own distinct manufacturing and distribution systems. Customers that ordered motors in various sizes could end up with three separate orders and invoices. The driving force is customer service. We deal with resellers and with manufacturers of equipment.
Main industries are pumps and fans.
Our smallest motor costs 50 pounds and our biggest motor 30,000 pounds. The sales staff has to pass the order to the factory that makes the goods. This posed a problem. First of all the sales staff had to know which factory was making that specific motor and secondly they had to fill in an order form according to the specific instructions of that factory. We went looking around for various options.