If you experience an interoperability problem, you call Sun. Sun determines the source of the problem and works with you and the other vendor until the problem is solved. Spend less time chasing down answers and solve complex interoperability issues more quickly. Sun performs a skills assessment of up to 10 staff members. By measuring your employees against job-specific skills profiles, Sun is able to create a customized curriculum for each person.
Human error is a leading cause of downtime.
The skills assessment helps you identify skill gaps and give your staff precisely the training they need. You can also receive proactive e-mail alerts. Updated daily, SunSolve Online provides you with the latest support solutions. Software patches Through the SunSolve knowledgebase, you have access to all applicable software patches. Fast access to the same patch database used by Sun's support engineers.