If each enterprise employed only five additional people, this would effectively provide work for four million job seekers. This underlines the ability of franchised operations to make borderline stores profitable. There are many suitable areas for big business outsourcing, including manufacturing. Administrative and accounting departments provide other outsourcing opportunities. Internal audit functions, for example, can be outsourced.
Many companies also outsource their accounts functions.
Parker says there are also numerous potential benefits to companies from the outsourcing of after-sales service and customer care. These include increased productivity and profits for the corporate business, improved labour relations, retention of good staff, and the delivery of superior customer service. Budgeting is also made easier as overhead costs are minimised and more accurate forecasting is possible. As a result, he says, the head office of a large corporate is able to concentrate on the big picture and focus on core business functions. People assume that franchising is all about food, Parker says, but there are so many other opportunities waiting to be taken up by big business that would really work for them, and enable them to become drivers of our economy at the same time.