The HCHV Program provides outreach to identify homeless veterans in the Western N.Y. region and preliminary linkage with appropriate VA and community resources to meet medical needs, mental health treatment needs, basic needs for food and shelter, and vocational rehabilitation needs. Case Management services are in place to follow veterans throughout the continuum of care including transition to independent living, Supported Housing, or HUD-VASH voucher program placement. Axis I diagnoses or psychosocial problems related to mental illnesses. Individual treatment plans are developed and based on Psychosocial, Occupational Therapy, Psychiatric, and Vocational Rehabilitation assessments. The program is open daily, Monday-Friday, and veterans attend on regular schedules from one to five days per week.
Lunch is provided and limited transportation is available.
These services are divided into Mobile Outreach Team and Residential Care Case Management Services, with referrals initiated primarily by the Behavioral Health Continuous Care Teams, but also from other VA clinics and the community. An individualized bio-psychosocial approach to assessment and treatment is used. Different levels of care are available and the level of care provided is determined based on the ongoing assessment of each veteran's status and treatment needs. Assessment interviews and tests are used to determine interests and aptitudes. Depending on vocational goals, experience and aptitudes, veterans may participate in either Incentive Therapy or Compensated Work Therapy.