As with most of the hosted solutions, setup is straightforward. When you rent an application, you receive an e-mail confirmation indicating your administrator user name, your password, and the URL for your site. You can't alter the site's appearance other than to add a logo to the home page or navigation frame, but the interface is easy to use and quick to load.
Administration is simple for single applications but unnecessarily complex for more than one.
The administrator defines who can access the application, but if you're using multiple applications, there is no way to import user profiles between applications. Though this is a huge headache, most small workgroups will need to rent only one application. Each new member automatically receives an e-mail invitation that includes the workgroup URL, a user name, and a password. The hierarchical views are easily expanded or collapsed, giving you the feel of a Lotus Notes client. A nifty group e-mail button lets your existing mail client address a message to all or selected team members.