Incumbents in this class manage the data processing functions for agencies in a regional center including meeting with various directors to determine needs, supervision the installation of hardware and software, performing system configurations, and providing supervision, training and guidance for data processing staff. Hiring agencies may identify additional related skill and requirements as preference in making hiring and promotion decisions. Incumbents perform a wide range of data processing tasks at a working level and with independence in an agency where the resident DP system is not large enough to justify specialists. Agencies will have multiple unique platforms.
Incumbents perform applications and systems programming, installation and maintenance.
Uses IS languages. Hiring agencies may identify additional related skills and requirements as preference in making hiring and promotion decisions. Incumbents in this class provide basic technical support for users on agency systems, troubleshot hardware and software problems, provide individual and group instruction on software applications and hardware usage, perform basic system maintenance functions, evaluate new hardware and software, and may install hardware and software. Hiring agencies may identify additional related skills and requirements as preference in making hiring and promotion decisions. Incumbent performs supervisory or project lead tasks in a Correctional Institution while performing user data processing systems needs analysis and creating data processing program solutions to the needs of end users by coding computer instructions in computer languages applicable to resident hardware to fulfill the purpose of the date processing system.