Constructive debate and the introduction of alternative points of view in formulating company decisions are viewed as positive and healthy signs of involvement in the company. As applied to product development, corporate practices, strategies, or any part of business operations, the company seeks to include all members of the staff who can make a contribution to a more informed decision. Every new idea deserves careful consideration. We encourage each member of the staff to create new ideas and to articulate them to others. No new idea will be rejected without thoughtful consideration and every new idea will be respected for its originality.
Every proposal deserves a response by management.
Everyone in the company is accountable for his or her commitments. We seek to create an environment where commitments are honored. It is up to the individual making the commitment to keep the other person or customer informed of factors that affect fulfillment, and to negotiate any necessary revisions of a commitment. A pattern of making commitments and not fulfilling them without such notice and renegotiation is a sign of failure in the company. Every person in the company can teach something to the rest of us.