Government has to be the leader and catalyst of change. The aim is for a safe, efficient, and accessible transportation system. The test of all transportation service in any mode will be the overall performance, end to end. Optimal performance will require attitudinal change. Service providers readily blamed other service providers along the chain for failures in the past.
Intelligent transport is another segment to be embraced in order to improve performance.
It is not simply a matter of e-commerce being a new means of recording the transactions of a business. The manner in which businesses operate has to change to realize the benefits that e-commerce can bring. Small to medium businesses have yet to embrace e-commerce because they are not convinced of its benefit. Intelligent transportation requires intelligent management to recognize the savings and advantages it can bring. Reciprocity is essential.