Hope opens doors where despair closes them. Hope discovers what can be done instead of grumbling about what cannot. Hope draws its power from a deep trust in God and in the basic goodness of mankind. Hope regards problems, small or large, as opportunities. Hope sets big goals and is not frustrated by repeated difficulties or setbacks.
Hope accepts misunderstanding as the price for serving the greater goods of others.
Hope is a good loser because it has the divine assurance of final victory. Thou shalt avoid using unnecessary words, adjectives, phrases, etc. Thou shalt stick to the facts. X. Thou shalt record your message in a professional, progressive voice with kindness and hospitality. Get someone else to record if necessary, one with a pleasant voice.