Thirdly, they developed a desktop organizer complete with procedures and examples of documents identified as problem areas. Processing time for the approval of fiscal documents has been cut in half. Everyone had their own technique for filing which worked great for individuals, but proved terribly difficult when one person had to find information that had been filed away by someone else. There was a strong consensus that the office needed a single easy, accurate filing method for everyone to use. The team developed a new set of guidelines and assembled them into an easy-reference guidebook.
Internal customers are very satisfied with the new system.
Jeff Steers Implemented in 1996. The system worked well on paper, but in real life, tracking was difficult, and payments were not always timely or accurate. This allows the Division to prepare a package for Fiscal and better track the movement of paperwork through Fiscal and to the Auditor s Office. The improved tracking capability improves EPA s ability to respond to inquiries from external customers. Local health departments are receiving more timely and accurate reimbursement for the inspections they conduct.