Residents have until July 15 to comment on BHA's proposal. Even though Kitsap County has never been home to a large call center, types of call centers have been around since the 1970s.
Call centers operate under a variety of businesses.
Mostly they are offices where customer service representatives either help callers who need help with a company's service, or they make telemarketing sales calls. At the time, people were uncomfortable giving credit-card information over the phone line. Now consumers are accustomed to talking to businesses over the phone. And the growth of the Internet has added to the type of services people try to access over their phone lines. It's led to a growth in call centers across the country.