Discs are guaranteed to play, or they will be replaced or refunded upon return. Currently, I send orders packed three CDs to a jewel case. Spindles and jewel cases are only used for packing material. Inside Canada, orders usually arrive in seven days. To the US, orders take from seven days to twenty days, and average about two weeks.
European orders can take as long as eight weeks.
Once the invoice is paid Billpoint will notify me and I can ship the next business day. Even a felt pen may deteriorate the information layer over time due to the chemicals used. I do not recommend using labels on the CDs. If you do put an adhesive label on the disc, never try to remove it. Labels will degrade the archive life of your CD in most cases.