Dilbert compares logical thinking to current management practices and the results are humorous antidotes that highlight the shortcomings of traditional management methods. Our goal is to take 'Dilbert' out of technical organizations. Managing organizations is basically conflict resolution. If there is no conflict, there is no management role. Management is to resolve conflicts in resources, time, money and policy in clear, understandable and creative ways.
Communication is probably an engineer's biggest shortcoming.
And yet, it is critical to the success of any organization. Establishing a common goal and attaching individual performance to the achievement of the goal is impossible without communication. We need to communicate the right information at the right time. Students learn how to create communication plans that demonstrate how a proposed action will change reality from what it is to what is desired. Students learn to focus on communicating capability and not just progress.