I. Guiding Principles Guiding Principles 1. Principle of Cultural Competence Cultural competence includes the attainment of knowledge, skills, and attitudes to enable administrators and practitioners within systems of care to provide effective care for diverse populations, i.e., to work within the person's values and reality conditions. Whenever possible and appropriate, the services adapt self-help concepts from the minority culture, taking into account the significant role that mothers and fathers play in the life of the Latino consumer. Care A community based system of care includes a full continuum of care. The costs of a managed health care delivery system are best maintained through the delivery of effective, quality services , not by cutting or limiting services.
Effective systems provide individualized and tailor-made services.
They emphasize outcome-driven systems and positive results. The system includes an emphasis on managing care, not dollars . It recognizes that dollars will manage themselves if overall care is well managed. Principle of Natural Support Natural community support and culturally competent practices are viewed as an integral part of a system of care which contributes to desired outcomes in a managed care environment. Latino, as well as other ethnic minorities, generally conceive of family much more broadly than mainstream individuals .