Have personal and organizational goals, but also goals for manager-employee relationship. How communication is affected by how decision-making power is shared and how supportive supervisors and workers are toward each other. Climate is changeable.
Effective managers have characteristics that make their communication successful.
Supportive, credible, approachable, confident and honest. Demonstrates communication that is frank, respect, empathy and calm. Rely on each other to get the job done. Manager holds all power. Neither supervisors or workers have much power.