The audio tapes offer common sense advice to the caller experiencing a variety of problems or basic information on many everyday family topics. The FYI line is a non-threatening, anonymous way for individuals to seek help 7 days a week and 24 hours a day. If the caller wants to speak directly to a YCC counselor, they can interrupt the tapes at any time and be connected to the main YCC telephone line.
Detailed instructions are available over the telephone.
This number is a local call in Duval County. There is no charge for using the FYI line except normal long distance toll charges. There are many helpful topics for both parents and youths.