The industry is looking at supercertification and other alternatives. Innovative programs for developing frontline workers boosted productivity at GTE and Digital Equipment Corporation. They also garnered a 1997 ASTD Excellence in Practice Award.
Industry analysts disagree, but most think such tools are evolving quickly.
Read about the dramatic improvements you can expect in the next few years. In a knowledge economy, intellectual capital is valuable currency. You can bank on corporate universities to serve as learning laboratories for testing new educational tools to keep employees knowledge fresh. How To Design Online Surveys By Susanne E. Gaddis You can collect valuable data via the Web by using surveys designed to deliver online. Here are the basics.