At other times, the cause is uncertain but life becomes difficult, out of control and intolerable. Under excessive stress, hasty decisions may be taken and regretted. Counselling can help to clarify thoughts and feelings, enabling more considered decisions to be made. Do not expect Advice, easy answers or platitudes. In counselling the person is helped to work through problems through increased awareness and understanding, to find their own solutions and is supported in carrying them through.
Initial contact is directly with the co-ordinator.
Others may encourage referrals on the understanding that that person is free to choose whether or not to use the service. No feedback is given to anyone suggesting a referral without specific agreement. A first appointment would normally be offered within a week of initial referral. Appointments are within the working day, but arranged flexibly to allow for varied shift and attendance patterns. Appointments are normally for 50 minutes.