Participants indicate on the Information Inventory the three most important types of environmental information that EPA should be providing. This group overwhelmingly replied that they require better information on environmental regulations on many levels. These information needs, as well as improvements to the process of acquiring information and assistance, are repeated throughout the discussion. Some group members suggest industry-specific contacts they can call at EPA who understand the regulations and compliance information specific to industries such as auto repair, dry cleaning, and electroplating. The Internet was chosen most frequently.
All participants have computer access at home and at work, and indicate high levels of usage.
However, participants indicate in the discussion that they find the EPA Web site difficult to navigate, and suggest industry-specific pages that describe the relevant and new regulations. Participants also chose printed materials as a secondary preference. Their discussion indicates that they would like to receive printed materials and announcements about new regulations and guidance through their associations. Finally, participants say that special industry-specific phone numbers and contacts would also be useful. This group is predominantly concerned with acquiring and understanding regulatory information and updates and is less concerned about timeliness.