Amongst us we have probably sailed most of the places in the world, and we believe more than strongly in customer service. We also spend a good deal of our time tracking down hard to find but useful publications, and keeping up a phenomenal database. It is probably the largest descriptive database in the English language. The end result is that YOU will always be an informed customer. We like our customers to tell us when we've missed something, or acquaint us with books and other information they have discovered on their travels.
Customers are our most cherished resource.
If you are overseas by all means email us - you will find that we reply promptly. We have an excellent membership program. However our relationship with our customers and the level of service we give is what really matters to us. In this increasingly impersonal age we think that is very important. By the way, we respect and appreciate your business, we do not under any circumstances, sell or rent your name, phone number or other information, all of which is kept on secure internal computers only.