This is a very common response of many managers and CEOs in the United States today. It is not be be expected.
Business seems to be going well and the economy is reported to be in excellent shape.
In many cases, profits have reached their all time high and PE ratios are at historic levels. As a result many put their responsibility to review, challenge and think though their strategy. In addition, many companies have become sidetracked with other techniques and approaches, such as quality control, zero defects, visioning and soon. I have seen many companies focuses much on maintaining the status quo and capitalizing on short term profitability, that they literally harvested their position and were unable to adapt to market, competitive and technological changes. An analogy is theChicago Bulls.