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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. In this Order on Reconsideration, the Commission has modified the framework it will use to combat slamming in two important respects, both of which I support. Departing from its previous approach, which required the preferred carrier to refund to the consumer any overpayment the consumer may have paid the slamming carrier, the new approach permits the preferred carrier to keep the full amount of charges paid by the subscriber to the slamming carrier. And, to protect the consumer who has paid the slamming carrier more than he otherwise would have paid his preferred carrier, the Order requires the slamming carrier to remit to the authorized carrier a payment that reflects the amount of the consumer's overpayment, which the authorized carrier will then convey to the consumer.