The general experience is that such an offer is rarely taken, but the offer itself suggests that this medical practice does care. The personal touch A common practice is for the doctor to wait for the patient in his or her room, while the receptionist directs the patient to the room. A much more positive and confidence-building encounter would be for the doctor to meet the patient in the waiting room. Such an encounter usually resolves any residual dissatisfaction the patient may feel from waiting. During consultation While the doctor may need to exert control over the consultation, the patient has a need to be heard.
Impatience is a strong negative force in building or maintaining any relationship.
The need to disclose risks is borne out of the fact that the risk taker is the patient. He or she must be given the opportunity to understand at least the existence of the risks and therefore the corresponding opportunity to decide whether or not to take the risks. The law in Rogers enforces this principle, but recognises emergencies and therapeutic privilege as exceptions. Risks do not have to be described in specific detail. With the latter example, remember the women on contraceptive pills, and remind them that their pills may not get absorbed and are therefore ineffective.