Concurrent logins of the same account are not permitted. Processes run by your account must be run interactively. Unattended processes will be terminated. Bots and spamming are not allowed. Distribution of account information TIES does not sell or distribute names, phone numbers or e-mail addresses of our subscribers.
All information is kept confidential.
Back to top Refund policy Requests for refunds must be made in writing to the Internet Service Department. Setup and software fees will not be refunded. Refunds will be prorated based on 12 months. As with telephone service, refunds will not be granted based on nonuse by the subscribers unless reported technical problems prevent the subscriber from using the service. All problems must be reported immediately to the TIES help line.