In 1980 the company began to export its products to Taiwan, Singapore, Malaysia, and Saudi Arabia. Occasional shipments also go to Europe. In 1987 the company received the Gold Star American Award for Quality, and in 1989 the National Upakarti Award for Industry Leadership from the Indonesian government. The company's supply of raw material comes from farmers' fields and gardens, and from collections of wild plants from the forest, in roughly equal parts. Cultivation includes both monocropping and intercropping systems.
Farmers growing medicinal plants for the company receive a fixed price for their crop.
The price is set, with a contract-like agreement, when the farmers start planting to supply materials to the company. Jamu Air Mancur maintains a 7-ha garden for research purposes about 30 km away from Solo, where important and endangered species are grown. The Purchasing Division of the company works with the Agricultural Department, Forestry Department, and the farmers to ensure a steady supply of raw material for production. Based on SAM, varieties are being tested for the best cultivation and post-harvest management methods. In this effort, the company cites improved wastewater treatment standards and air effluent reduction measures at several of its plants.