COD orders are shipped UPS Ground only. Purchase Orders Written Purchase Orders will be accepted from city, state and federal agencies. We must have an original, signed Purchase Order before shipment can be made. Our normal method of shipping is UPS Ground. UPS Next Day, Second Day and Three Day shipping are available as well as Federal Express and Parcel Post.
Equipment is packed very carefully.
Please provide us with a full address. UPS cannot deliver to a Post Office box. Inc. Defective Items Defective items should be returned to Lentini Communications, Inc. or the Manufacturer for Warranty Repair or Replacement, at our option. Lentini's will return it via UPS Ground or First Class Mail at our expense. New Equipment Returns Products are not sold for evaluation.