We will waive the following fees upon acceptance of the Debt Management Plan. We prefer to have the fair share amount deducted or billed. Referrals are made at the first sign of financial trouble. We will contact the agency, not the customer, after two consecutive payments are missed. We remove accounts from collectors' inventories so they are not penalized for cooperating with NFCC member agencies.
Key personnel handle all correspondence.
Collection agencies or attorneys working with our accounts have been instructed to cooperate with NFCC member agencies or we recall the accounts. We will send a letter of support to the customer who chooses to repay debt through a Debt Management Plan. We offer the customer the opportunity to reapply for credit with us when the Debt Management Plan is completed.