Responses should be anonymous to assure confidentiality and candor. It's important for college grassroots managers to learn if individual participants feel, for instance, that training or issue communications could be strengthened in particular ways or that other aspects of the program need attention. Personal interviews or focus groups could elicit much the same information, though without confidentiality unless an outsider is brought in to conduct the study. Based on these inputs, periodic formal audits of the grassroots program can explore the validity of criticisms and recommend appropriate modifications. Don't view your program as if it came down from the mountain on graven stone tablets-, constructive changes to strengthen it should be continually considered to keep it germane, timely, dynamic, and effective.
Effective communications is ultimately what a good grassroots program is all about.
Earlier and subsequent sections of this manual cover pertinent communications topics. This section discusses techniques to communicate issues information to program participants. Give them time to learn each issue and understand it. Try to identify emerging issues and report their development from time to time. Keep issue communications factual and objective.