More than 40 frequently used forms and topics are available. More will be added weekly. Eichstadt says that the new Benefits AnswerLine will be good for people who work unusual schedules, do not have access to e-mail or the Web, or whose schedules do not enable them to go to one of the four Benefits Offices. The Benefits AnswerLine uses interactive voice technology provided by the Health System's TeleCare program. The Medical Campus HRD Employee JobLine also shares this resource.
Access is available only through a touch-tone phone.
A greeting and a series of prompts will guide individuals to the information they want.