Information acquired from students will not be given to anyone at any time without the written permission of the student. Extensive instructional programs are offered to assist students in the use of information technology, and help with other specialized reference material is provided at the Librarians' Desk. A Special Services Resource Room provides equipment such as microcomputers with voice output and large print readers. Students and faculty may also access, either in person or through the facility of Erindale's Document Delivery Service, the extensive collections of the many other libraries in the University's library system. As well, Erindale's Interlibrary Loan Service provides a connection to the resources of the International academic and research community.
All new students face academic and personal challenges as they seek to succeed in university.
To aid new students, Erindale College has developed a series of support programs through the efforts of a team approach called Quality Service to Students. The QSS group is composed of student leaders, staff and faculty who meet monthly to plan events and to discuss issues concerning student life. In June, students, who have been offered admission, are invited to attend a Symposium on Success session where they are introduced to a wide range of services and to staff and students with whom they will be involved as students at Erindale. Small Group Counselling Sessions are held during the summer to develop some of the themes introduced at Symposium. The office also publishes the College Calendar and Timetable and Registration Booklet.