It is of strategic interest to make sure that all downstream customers are connected to the Internet at all time and link congestion is within acceptable limits. Internet Thailand offers the widest range of physical connections to choose. These circuits are at all times monitored for connectivity and traffic flow, with the whole process being fully automated. Should a circuit go down, Internet Thailand's Network Operations Center, which is manned around the clock, will initiate a predefined corrective procedure with the circuit vendor. The customer would be notified once the line is back up again, or if an extended outage is anticipated to fix the problem.
Downstream customers receive a traffic report on a monthly basis.
For corporate customers, Internet Thailand offers consulting services ranging from a basic executive orientation to an Internet seminar or web server development and administration, or intermediate courses on network administration, up to the advanced courses on traffic optimization and network security. For information or content providers, Internet outage, either between the site and the ISP or between the ISP and the Internet backbone, means a loss of business opportunity. Internet Thailand continuously keeps track of international traffic usage and make sure that free bandwidth is always available to customers. Not only does it provide what you need from a dependable ISP, but Internet Thailand has been selected to provide Internet services for some of Thailand's most prestigious organizations. When it comes to a permanent connection to the Net, Internet Thailand is the most experienced provider ,with an impressive list of accomplishments.