During annual review discussions, the cycle continues as goal-setting begins for the upcoming performance period. Completed reviews are signed and sent to the Personnel Department in Atlanta for review and record keeping. Consultants are encouraged to take 60 hours of classes each calendar year. In addition to KSA classroom training, professional development may also be accomplished through Internet-based courses, external seminars, task forces, special assignments and other avenues. KSA also sponsors a limited number of high performing staff as they pursue a master's degree.
Consultants receive coaching on project work and career advancement.
This coaching may be provided by project managers, peers, formal career coaches and practice leaders. Coaching may consist of instruction, corrective feedback, recognition and advice. KSA colleagues are encouraged to provide and receive coaching. Voluntary mentoring relationships are also a useful source of professional growth. Mentoring is a process whereby a seasoned professional helps a less experienced colleague achieve development goals.