We remain content neutral, bringing objectivity to the process. Generally, facilitators remain content neutral during a facilitated session. We practice stewardship of the process, while participants bring content knowledge and their expertise to the discourse. When our content knowledge could add clarity to the discussion, or prevent damage to the effectiveness of the process, or unblock the group s progress, we share this knowledge in a responsible and objective manner, being clear with the group about what we are doing. We maintain confidentiality of information.
Facilitators observe confidentiality of both client and group information.
Therefore, we do not share information about a client within or outside of the client s organisation, nor do we report on group content, or the individual opinions or behaviour of members of the group without consent. 8.We are responsible for continuous improvement of our facilitation skills and knowledge. As facilitators, we continuously learn and grow. We seek opportunities to improve our knowledge and facilitation skills to better assist groups in their work. We remain current in the field of facilitation through our practical group experiences and ongoing personal development.