The same in Germany. The same in France. This pattern, he said, has been reflected in Ogden's performance. The European labor relations picture is also different, with more statutory protections for workers. As we develop in each country in Europe, we have to start from the ground up.
Every country is different.
An advantage here, he said, is the experience that American Airlines has acquired in Europe. In Britain, passenger numbers at most airports tend to be small by the standards of the big American hubs. This profile, said Chris Ireland, general manager of cargo for U.K. independent Servisair, creates its own stresses. It means that you have to form relationships not with just one big carrier, but with a number of carriers who may only operate one or two flights a day. Agents must spend a lot of their time chasing business.