Joe Flower writes . . . I had to laugh about your Sprint experience - in part because I had exactly the opposite experience. I had no intention of becoming a Sprint customer, but I got slammed . . . I had heard of slamming before, but the experience left me amazed. Sprint goes on my very short list of companies I will never buy from if I have any alternative.
Life is too short to test out whether that was a fluke or a pattern.
Jock Gill writes . . . I made a mental note always to watch out for trends that could render my job obsolete. So far I haven't found it. But I'm still looking over my shoulder and will until I no longer need or want to be employed. Art Kleiner writes . . .