A spirit of cooperation and teamwork exists in my immediate work unit. Teams are used to accomplish organizational goals, when appropriate. Employees in different work units participate in cross-functional teams to accomplish work objectives. Recognition and rewards are based on merit. Creativity and innovation are rewarded.
Employees receive training and guidance in providing high-quality customer service.
In the past 2 years, the productivity of my work unit has improved. In the past 2 years, I have been given more flexibility in how I accomplish my work. Employees are required to report the hours they work on a daily basis. Corrective actions are taken when employees do not meet performance standards. For these questions, the following chart shows the percentage of favorable responses from your agencies along with the favorable percentage governmentwide and in private industry.