The new recommendation on quality management in the social welfare and health care sector describes how quality management supports a high quality of services both in the public and private sectors. The aim is to foster the initiation and development of quality management in all areas of social welfare and health care. Prerequisites are created through education and research and through the participation of customer and professional organizations. The commitment of leaders and personnel is seen as a prerequisite for high quality. The management and systematization of external and internal processes can be developed using different methods and technics.
Information has a central role in the assessment and improvement of quality.
The new recommendation fine-tunes the first recommendation published in 1995. The reform work is based on versatile cooperation and hearings. For a wide range of related information, you might directly enter the International Reform Monitor 's data-base. If you want to obtain a good overview about the latest developments in Social Policy, Labour Market Policy and Industrial Relations in Australia, Austria, Canada, Denmark, Finland, France, Germany, Italy, Japan, Netherlands, Spain, Sweden, Switzerland, United Kingdom, and the United States, you can download the publications for free. Add new research Create personal PDF Click here to download or print your personal policy info selection in one PDF document Download the Brochure Click here to download or print our free online-publications .