The Role of Managers Managers should be confronted with their responsibility to create an atmosphere conducive to learning. Managers should take an interest in the career aspirations of employees and empower them to develop new skills. Change in management style requires involvement from Deputies and it is recommended that Deputies communicate their expectations of this role to all Departmental managers when the CFSI Strategic Leadership course begins later this year. Traditionally, most managers have not attached to HR issues all the attention which was required. Given the complexity of the modern workplace, this approach is no longer acceptable.
Managers have primary responsibility for the guidance of employees under their authority.
They have to communicate with their staff, provide them with feed back on their performance, and complete annual appraisals. They also need to be attentive and responsive to their employees' career aspirations. Some managers have and demonstrate these skills and behaviours. Many others don't and that is why training in these areas need to be improved. The CFSI has already taken the lead in developing a Leadership Course and in looking into reinforcing the HR components of various management courses they offer.