Their flexible, scalable solutions combine technology, analytics, and strategy to reduce support costs and dramatically improve customer satisfaction. Integrated Development Enterprise Integrated Development Enterprise, Inc. was founded in 1997 to develop the first software solution for managing product development. The IDenterprise solution brings the development process to the web browser, automating project management, pipeline analysis, portfolio optimization, resource allocation, and the application of best practices. PRTM cofounder Michael McGrath is the founder of Integrated Development Enterprise. The Performance Measurement Group was formed in 1998 by PRTM to provide a new benchmarking model to subscribers, offering them more accessibility and the ability to enter data sets and receive data reports online.
Companies can subscribe to one or both series.
Other series in customer service and support and marketing and sales will be offered in later years.