The leader in payroll, human resources, benefits and payroll tax services. The organization maintains an entrepreneurial environment, whereby both client and employee satisfaction are paramount, and trust and teamwork forms the basis of its powerful culture.
Every employee is treated as a business partner, and employees are referred to as associates.
I am extremely proud of the accomplishments of ADP ICS, and our associates unwavering commitment to the delivery of world class customer service. The successful implementation of the Service Profit Chain creates a winning situation for associates, clients and shareholders. We view creativity, innovation and exceeding customer expectations as our company strategy. It is through the implementation of these practices that we continuously set new standards for customer satisfaction, and we are particularly proud of our many long-term client relationships and high percentage of repeat business. The quality standards the company has established with its customers, are so high that they significantly exceed the regulatory requirements, which guide the financial services industry.