A software change from 1.y.z to 2.y.z is considered a major software release. Major software releases may be sold and not included as part of previous hardware purchases or as part of ACT's Maintenance Programs. A minor software release may contain minor enhancements to the functionality of the products and may contain software problem fixes. Hardware compatibility is maintained with minor software releases. A software change from x.1.z to x.2.z is considered a minor software release.
Hardware compatibility is maintained with maintenance software releases.
A software change from x.y.1 to x.y.2 is considered a maintenance software release. Maintenance software releases are free of charge during the software warranty period and included as part of the Maintenance Programs as defined in the program. Repairs Under Warranty ACT products under warranty are either repaired or replaced, at ACT's option, within 10 days of receipt at ACT's authorized repair center. Repair parts requests for quantities of 2 to 5 parts are repair and returned within 20 working days. Repair part request for 6 parts or more are quoted based availability.