Case Management services are the hub of service provision. It is essential that training for case managers be on-going. It is essential that case managers have the authority to secure needed services. It is essential that caseloads are small enough so that case managers can be personally involved with knowing each person for whom they coordinate services and so they can be a rock-solid advocate on behalf of each person. Participants will be able to demonstrate their knowledge of the case management system and what services may be available.
Case managers coordinate services.
They help to gain access to social, medical, educational, and other needed services. People with disabilities and family members can be their own service coordinators with support. It is important that case managers see people and recognize their potential. Case managers must be knowledgeable. They must be strong advocates.