May 1999 Select WP05FS01 . Several decades ago, Professor Bartlett of Cambridge University conducted experiments where a message is passed from one person to another in a room full of people. Similar misinterpretations plague aviation.
Language makes for difficulties in the cockpit.
The most obvious are the use of non-standard phraseology and the risk of misunderstanding by random conversations in the cockpit. Further experiments by Cambridge researchers show that oral instructions are only 61 percent understood. Also, they demonstrated that departures from standard forms of communication have contributed to many accidents. Standardization is the essence of flight safety and safety on the airport surface. Our airports are increasing in traffic and congestion on the ground as well as in the skies around them.