If there are additional costs for retrieving full text, describe the pricing for this service. Discount pricing is based on one contract and one billing address. Branding will be at the Customer level. The discounts are guidelines and will vary by title. A category level for a given month is defined by the total dollar volume purchased by the customer over the previous 12-month period.
Individual libraries can define their specific book requirements.
All eBooks have a 15-day return policy. The Access Fee is associated with the continual upgrade and maintenance of the technology, bandwidth, the escrow of eBooks, and the access to eBooks. NL offers two options with respect to payment of this access fee. Customer can choose one of the two options at contract signing. The Access Fee is an annual fee starting one year from the month that the initial license fee for the eBook was paid.