It's at 60 percent. If I don't do something about this, I can predict that I'll die in a month or two. I have to figure out what I'm going to do about it. You might reduce the load or increase the capacity. Sounds like the customer might be first to tell you the site is having problems.
Capacity planning sounds tricky for fast-growing companies.
If you're growing very fast, then your working capital is being generated as you go. If your growth rate glitches, you suddenly run out of working capital, and you go out of business instantly. This is one of the problems dot-coms are having. As soon as you have a slight down-turn or negative press or something like that, everything collapses so fast, you have nothing to run on. It sounds as though a glitch that goes down or up can cause problems.