If you've read the Scoop the last couple of days, you got to read about some unfortunate incidents which began when Little Suicidal Stevie got in a little over his head while working on a computer. Matt and I have been doing computer work for years, and we've picked up a few things along the way. Matt and Ramon's Tips On How To Be An Effective Computer Geek 1. Check hardware and software settings, reseat cables, shake the monitor and then reboot.
End users like to be treated with arrogance and contempt.
This assures them that you know what you're doing. When explaining something to an end user, be sure to use as many technical terms possible. He keeps trying to access inappropriate web sites and it is messing up computers all over our network. When users ask you what caused their problem, and you get tired of blaming them and the boss, tell them that it was the result of some things some ex-employee did right before he left. Always carry something when you're walking through the halls.