Read the Jose's Authentic Mexican Restaurant case and come to class prepared to discuss the questions at the end of the case. I will again ask for volunteers to present the quality improvement tools they used to assess the situation. In this session, we will discuss the process orientation that has become the prevalent way of thinking about an organization's operations. Exhibits 6 and 7, analyze the current defective rates and process control in R2. Read Yankee Fork and Hoe Company and be prepared to discuss question 1 in class.
Forecasts drive almost all operations planning.
In this session, we will briefly discuss several types of forecasting methods, then will concentrate on time-series forecasts. Now give a rough estimate of the average number of runs that occurred during the year, considering all products. Blanchard Importing and Distributing is an old case, but a good one for our purposes. You should also develop forecasts for 1992 based on time-series methods. We will also briefly discuss the theory of constraints.