Effective Communication by Lori Feldt Introduction People often spend more time communicating than performing any other task on a daily basis. No matter what career path you choose, the ability to communicate is essential. You must be able to share your thoughts with others to generate ideas and work together when performing tasks. As a manager, being able to communicate is very important.
Managers are the middlemen between top management and employees.
They must be able to communicate to both. If the communication skills are lacking, the organization will be lacking in efficiency. Once a person has determined that a message must be communicated to others, the communication process begins. This person, known as the sender, must encode the message so it can be transmitted to the receiver. The encoding process includes selecting the appropriate words to use whether it is spoken or written.