People in time zones around the world expect to be treated equally. Businesses running multiple shifts want to interact with your systems whenever their workers are on the job. Consumers want to visit your Web site at their convenience, not yours. However, a 24-hour business cycle eliminates the windows that used to exist for system maintenance. In this environment, if your systems stop, your business stops.
Information is the lifeblood of business.
Losing access to critical information for even short periods is no longer acceptable. You cannot wait a day or more to fix a crashed system and reload lost data. Business information must be available whenever and wherever you need it. Productivity Productivity has always been an important management issue. In the modern organization, most, if not all jobs depend on information systems to some extent.