Mitchell says that in today's society, the Gospel is so watered down that no one is actually lost and in need of being saved. Rick Ross is a deprogrammer or exit counselor from Phoenix that rehabilitates those who have been brainwashed or otherwise abused by cults or other groups and has worked with dozens of former Potter's House members. Steve Schoner was a dedicated member of the Potter's House for 10 years before his trying separation from the church caused him to think differently. Schoner felt that as a church member you were not allowed to go against the pastor and you were pounded with a military-like regime. Schoner believes that they use overwhelming psychological pressure and ask for a great deal of commitment.
Exhaustion is a technique to keep people in church.
From that point on Schoner began to drift away from the church. He felt that the church looked at ex-members as nonbelievers who would go to hell. The Potter's House then sued Schoner and several other former members for harassment, illegal blocking of church, and several other offenses. Schoner believes the church found a judge with a sympathetic Christian Coalition ear. When asked if he thought the Potter's House limits relations to those outside of church Mitchell responded that one should ask any church member.