Electronic mail is ubiquitous on the business desktop. Email enabling business applications is a way to extending the reach of the Enterprise and building relationships with customers. Another primary area of email enablement is in the IT systems infrastructure.
Email is the only notification method that is global in reach.
All of these client interfaces are inadequate for eCommerce and IT infrastructure uses because of their poor performance and reliability. Email in eCommerce Using email in eCommerce to build relationships with customers and suppliers means integrating SMTP email capability directly into your RPG and CL applications. Significant events in the supply chain and customer relationship require that email be generated to the individuals who need to know. This level of application integration requires a highly reliable set of application enabling APIs and services. Townsend offers a variety of solutions for enabling applications for eCommerce electronic mail.