He said of particular concern was the problem faced by retirees from the private sector in obtaining healthcare. They have been faithful contributors of Socso for more than 20 years but do not get anything in return when they retire. Economist Charles Santiago said although Socso had the means to come up with a comprehensive healthcare scheme for the seven million contributors and their family members, it had instead emphasised on strengthening and increasing its coffers, and improving its image. He said contributors were already angry for not getting anything upon their retirement. They don't get dividends, no-claim bonuses and cannot withdraw anything.
Employers fork out the larger portion of the contributions.
To people in Dinesh's position, Socso, despite being certified under ISO9002, does not mean a thing. It could not ease the pain and agony he went through. Santiago, who is head of Stamford Economic and Social Research, said Socso's investment policies should also be reviewed to bring about better benefits not only for members but also the 305,000 employers. With the cost of healthcare spiralling and salaries stagnated or reduced the concept of equitable access to healthcare can never be achieved under current circumstances. If Socso cannot play the major role of providing proper and effective healthcare, it should be disbanded.