Without clear definitions, revenue reporting, market shares and forecasts become confused-many vendors now attribute all their revenues to ebusiness engagements, forcing the need for clarity. In addition to last year's ecommerce services forecast, the report's remit extends into the other logical components of ebusiness services spending-forecasts are included for eCRM services and eSupply chain services. National and vertical market sizing analysis provides a breakthrough in the understanding of the European ebusiness services market. The survey was intended to gauge the dynamics of the market need for mobile solutions. The data will identify emerging trends in the Mobile solutions market and highlights the path that European organizations will follow in the wireless world.
Image governs attitudes, relationships and behavior towards selected service providers.
They recognize that persuasion based on facts is never as powerful as persuasion based on image. Taken alongside the skills and attributes customers are demanding from prospective service providers, IDC can determine which type of service provider can win engagements in a crowded marketplace. Winning new business depends upon it. In line with most other areas of industry, it is those players with the largest resource that are best known. Compaq, IBM, EDS, CSC spend considerable energy in getting their message across through advertising, sponsorship, tradeshows and the like.