Or they may dismiss the views of others as inferior to their own. Faced with this condescending attitude, coworkers and subordinates may become fearful of presenting new views and decide to withhold their knowledge. Leaders have the right to give orders, but to give the right orders. To make the right decisions leaders depend on the knowledge and trust of others. The effective leader today is not one who knows every thing but one who knows where to find everything.
Effective leaders work with their employees in two modes of organization.
A production mode and a knowledge mode. The production mode is for well-structured, routine physical or low level mental work. Adding purchases at the checkout counter or working on an assembly line is well-structured work. In the knowledge mode you do not rely on hierarchy and the formal power structure. You can also use a blend of these two modes.