To find out, InformationWeek invited four representatives from different industries to address these issues during the recent InformationWeek Conference. Here are some highlights of the discussion, which was moderated by Clinton Wilder , a senior writer for InformationWeek who covers Internet commerce and online services.
Electronic business can cause a lot of disruptions in an organization.
My job is to make the disruption happen as fast as possible, and, at the same time, to be sensitive to the human aspects. For example, we have a disproportionate number of people involved in the accounts payable matching area. One of the initiatives we're taking with our vendors is to move toward Web-based electronic data interchange, to reengineer the way we reconcile accounts payable. As a result, some of the individuals within the organization are being disintermediated. While I work to make the transition happen quickly, I also try to find opportunities for the people who are impacted.