Since may 1998, everyone in England, Scotland and Wales who is on mains gas has been able to choose from up to 22 gas supply companies. Gas companies can now also sell electricity to their customers. Similarly electricity companies can also offer gas. Information for consumers on gas competition and choosing a supplier is available from Trading Standards Department .
Calls are free.
Transco can also be contacted for enquiries about Gas Mains location, streetworks and the pipe and meter serving any property. If you have a problem with your gas company, complain directly to the company first. If you do not get a satisfactory response, then contact the Gas Consumers Council on 0645 060708. Electricity Supply Competition was introduced into the domestic electricity market in 1998 and will be completed in1999. Electricity companies can now also sell gas to their customers.