Systems and procedures of employee selection. Secondary emphasis on the application of learning principles to employee training. An analysis of the impact of attitudes, motivation, personality, and learning processes on an individual's use of goods and services. Topics range from work motivation to organizational theory. Other areas of focus include leadership, job attitudes, job design, and organizational climate.
Instruction employs didactic lectures, modeling, class exercises, and student role-playing.
Examination and application of methods for measuring behavior in naturalistic settings, including sampling methods and graphic displays of data for purposes of problem identification and progress monitoring under treatment conditions. Concepts and methods of consultation are introduced. Practicum experience in the administration and interpretation of standardized tests of ability, with emphasis on psychological report-writing. Secondary emphasis on major and contemporary theories of intelligence and their applications in measurement instruments. A consideration of major personality theories, with an examination of their implications for application and research.