The county agency decides the applicant cannot get help. The county agency providing the applicant with assistance or services reduces or stops them. The state agency denies the applicant a specific medical service. A hearing referee, who has not been involved in the decision the applicant is appealing, will look at the facts in the case. He or she will look at the evidence and hear arguments by the applicant and the county agency.
Every effort is made to get all information needed to arrive at a fair decision based on the law.
The hearing may be conducted by telephone unless the applicant objects. The Frequently Asked Questions About State Appeal Hearings page has information about how to request a hearing. The DHS Appeals and Regulations Division is responsible for coordinating the agency's rulemaking projects. Division staff ensure that the public has a chance to participate in the development of rules and also ensures that the department complies with state laws governing the rulemaking process. This document informs the public of the status of the agency's current rulemaking projects and is updated monthly.