The project manager must follow a conflict resolution model and be able to cope with finding the resolution and with stress. How well the project manager handles these situations is one measure of his or her maturity and experience. The Project Manager must be able to identify the project's stakeholders and create linkage between all the stakeholders and the project expectations. Every aspect of good Project Management processes and tools can be added to this list. Project Management processes include planning, estimating, scheduling, tracking, controlling, measuring, and re-engineering.
Every destination deserves a plan to get there.
It is critical for the success of any project to draw a clear distinction between scope and work and to develop a better understanding of each. Helping the customer sponsor agree upon the overall blueprint for managing the project is a vital part of understanding and developing the real project requirements and is the key to project success. In addition to understanding the 'what' of the project, the 'how' of the project is a critical success factor. Too many projects fail because the stakeholders did not understand and agree upon the overall blueprint for managing projects. Project definition enables stakeholders to understand and agree upon the goals, responsibilities, assumptions, and success criteria before the project begins.