The WCB is provided with the authority to review compensation payments and, if warranted, increase, decrease, suspend or terminate benefits. Benefits will continue to be suspended until the client attends to the appointment, returns to medical treatment, or resumes participation in vocational rehabilitation. Where a missed appointment or failure to attend medical treatment or a rehabilitation program is with good reason, appropriate substantiation will generally be required. Payment will be provided for a period of up to four weeks, depending on the severity of the case.
Good reason is defined as a circumstance or matters beyond the client's control.
Such reasons would be similar to the type of reason accepted by an employer as a proper excuse for absence from work, such as illness, death in the family, severe weather limiting travel, etc.