Delivery Delivery DSMZ-cultures are delivered in response to written orders to laboratories. In cases an import permit is needed to import biological material into the customers country, the permit should be enclosed with the order. All orders should specify both the name and the DSMZ accession number of the required culture to avoid errors and delay.
Customers receiving cultures from the DSMZ are responsible for their proper handling.
Any dispute that may arise as to the validity, effectiveness, interpretation, and execution of this contract shall be settled in accordance with German law. The competent court is Braunschweig. Cultures are delivered by mail. To avoid storage over the weekend cultures are usually sent on the next Monday after arrival of the request. A lack of material may result in prolonged times for delivery of two to four weeks.