More tips 1 Layout . 2 Introduction . The heading identifies the main idea of your letter and efficiently helps your reader to focus. Noun phrases are normally used but selecting the appropriate noun phrases is not easy and should not be underestimated. 3 Body .
Letters written at the workplace are basically informative, polite and concise.
No one is interested in a detailed account of your problems. Each sub-topic is clearly contained in a paragraph. 4 Closing . The final section of the letter attempts to infer from the contents above and if possible, solve the problem by specifying what needs to be done. The complimentary close which follows, normally depends on whether the reader is referred to by name.