Top management gets all the information it requires from internal as well as external sources. The trendsetters in BPO can provide you with a daily scorecard - for which you have selected the key performance indicators you wish to receive. Above all, BPO liberates businesses to focus on their core competencies. Through BPO Consider the competitive advantages of BPO to be a pyramid. At the base of that pyramid is the reliable and efficient handling of transactions.
Many companies handle transactions slowly, unreliably, and expensively.
Many have no idea that they handle their transactions slowly, unreliably, and expensively. Others may have an inkling, but lack hard information to support it. A BPO provider can make a quantitative assessment of the quality and efficiency of a company s transaction handling, and then make whatever improvements are necessary. The gap in transaction costs can be significant, a company can pay as much as six per cent of its revenue in finance costs, while others can pay as little as less than .5 per cent. In other words, the differences can be hugely significant to a company s bottom line.