The range was from strongly disagree to strongly agree. Each bar graph will show a comparison between the 1997 and 1998 surveys. Lab assistants are available when you need help. Lab assistants are easily identifiable. Lab assistants are knowledgeable about software problems.
Lab assistants are knowledgeable about hardware problems.
Lab assistants explain the problem so that you can correct problems yourself in the future. Computer performance is good. Computers and printers are up to date. The lab facilities category remains consistent between the 1997 and 1998 survey. The comfort of the chairs and the temperature of the labs appear to be an area of concern for many students.