UPS should pick up the damaged package or empty box and leave a call tag-pick up receipt and return the product back to Tech Data. Please keep this receipt for your records in case the product is not returned to Tech Data. A 15 percent restocking fee will be charged for stock balance returns exceeding 10 percent. Sealed product returns varies by manufacturer, but can up to 90 days from the date of our invoice. Some restrictions may apply, depending on individual manufacturers' policies.
Manufacturers reserve the right to limit stock balance returns on discontinued items.
Manufacturer policies are subject to change without notice. Computer systems, mass storage and memory products are limited to a 30 day return with serial number verification. Invoice numbers may also be required. Stock balance returns are not available for configuration product. To qualify for sealed product returns, products must be in resalable condition in new, clean, unopened, undamaged, original manufacturer packaging.