This can be done by contacting either by phone, fax or E-mail, the SOLS office responsible for your requests. The SOLS office will check on the request and report the status. J. Lost or Damaged Materials Material becomes the responsibility of the borrowing library from the time it leaves the lending library's premises until checked back in by the lending library, regardless of the method of shipment. If lost material is not found within the time allotted by the lending library, charges should be paid as quickly as possible. This may include replacement, processing and service charges levied by the lender.
Damage is to be paid for at the level set by the lending library.
This instruction must be passed on to the patron. The borrowing library is responsible for any damage resulting from photocopying. SOLS will only pursue items from charging institutions with the pre-authorization from the requesting library. SOLS will then invoice your library for the charges. Where and how to send ILL requests to SOLS Interloan requests can be received by SOLS in a number of ways.