Next Step Guarantee, ordering and shipping information. Here you'll find answers to our most frequently asked guarantee, shipping and ordering questions. Don't forget to read our Tips on choosing your shoes.
Express shipping is available for certain items.
Just return your shoes unworn within 30 days for a full return or exchange. All of the white shoes on our site are dyeable , with the exception of the Kenneth Cole collection. All of our shoes and boots are available in both full and half sizes , as indicated on each product page. Copyright 1997 - 2001. All rights reserved.