The administrator is a powerful user who has access to all commands, and who could go as far as shutting the system down in the case of an emergency.
Facilitators receive more training than do regular users, and are given more power and control.
For example, they are able, in situations of abuse, to take immediate action, including using the kill command, which removes the abuser from the talker. The facilitators on the Athabasca University talker are student volunteers. The student facilitators are John Mair, Dan McKay, Charity Bartlett, Karen Stauffer, and Roderick Costain. If you enjoy conversing on the talker, like helping others, and are willing to volunteer an hour a week, you may be interested in becoming a facilitator. Contact John for more information.