Replace timer motor. Reset time of day. Softener is not softening. Bypass valve is in the bypass position. No salt in brine tank.
Hot water is hard.
System may not be regenerating often enough Move bypass valve to service position. Add salt to brine tank above water level Replace seals, spacers, piston or distributor tube. Drain hot water tank and fill with soft water. Increase hardness setting. Unit uses too much salt.