The SF-36 is used to measure outcomes. There are high rates of participation and claims costs are tracked. There is a long-term corporate commitment and a variety of program offerings. Benchmarks have been developed to evaluate results. There is documented change in a few risk factors.
Employees are very satisfied with the program.
There are good savings and workers compensation data. External and positive review by Johnson and Johnson was conducted in 1992. Evaluation data is sometimes sketchy. Medical claims for the company is quite favorable but it is not possible to pinpoint factors which contribute to positive results and estimated cost-savings. The evaluation plan was not felt sufficiently rigorous to absolutely document cost-savings by some reviewers.