They need to develop a more coherent approach towards establishing and communicating equivalent national market surveillance techniques and intervention methods. They also need to resolve problems quickly, without confrontation and without always necessarily involving the Commission. Market surveillance is a necessary complement to having placed the responsibility for pre-market product conformity on economic operators. They are supposed to fulfil the essential requirements and work to the conformity assessment procedures before placing the product on the market. But of course that alone is not enough.
Manufacturers are only human and they sometimes get it wrong.
Member States' arrangements for market surveillance, that is after the product has been placed on the market, must be more effective in picking up discrepancies and dealing with them. It is not always easy to balance the different needs of citizens and economic operators. If requirements are applied too rigidly we can end up with excessive costs to industry and miss the target of a job-creating regulatory environment. If they are not enforced enough, protection levels may be inadequate and risk bringing products and businesses into disrepute when accidents occur. Coherence Notwithstanding the principle of subsidiarity, coherence within and between the Member States is absolutely essential.