You may buy AUPs until the credit expiration date. I'm having problems listening to the audio samples on the web site. You must have Real Player installed on you computer to listen to the samples. If you are on a network, the network firewall may also prevent listening to the samples. We suggest you contact your network administrator.
All programs have different expiration dates.
You'll find this information listed on Course Details pages. If the program you ordered has more that 18 video tapes, just check for additional layers in the box. We'll need to know the program number and the tape number that you are missing. Yes, it must be completely finished before it's submitted. No, return the test to the sponsor.