Creating systems, standards and check lists that handle routine tasks in routine ways, will always create more time for the nonroutine work design and problem solving. In addition to distinguishing between routine and nonroutine tasks, work processes may also be improved by looking for bottlenecks, wasted efforts, and blatant inefficiency. Take care to use technology effectively, thinking about what is appropriate for the size of your office and the work that you do. Create order out of chaos by using values, vision and ethics as management tools. These are known as conceptual controls and are more powerful than mere rules.
Firm leaders have the ability to shape their firm through modeling their vision, values and purpose.
By knowing what s important to you and by walking your talk, you can have a more powerful influence in leading you and everyone around you in the direction you want to go. However, since firm principals set the tone and model behavior, it is critical to be aware of your tendencies and habits. It has been said, Your habits are your destiny. Notice what you do over and over again and consider whether these behaviors are serving or not serving your purposes. Every person and organization has core competency and capabilities, but people and organizations also have what could be called core incompetence.