The system is being developed in a multi-step process that includes extensive stakeholder input. The state will have access to information on the system and about the system. For example, a caseworker could search to determine that a new client has an open or closed Food Stamp case. Access to case-specific information will be determined by established security and protocol. Supervisors can read the cases of all the workers in their unit.
Administrators can read all the cases of the units over which they have administrative authority.
Or, when there is a change of venue, you can transfer the entire case file electronically to the new county, and the worker there would see the whole case. While the system is technically paperless, users are likely to continue to rely on paper to some extent, based on their own preferences to the extent possible. Yes, printing is an option. Yes, users can review the reports first. The CBMS system will have edits for each field, defined by end users during the design process.