Also, since corporate knowledge sharing typically requires written, rather than verbal communication, technical writing skills currently are a very valuable asset. You may be called upon to help train content providers who will contribute to your corporate knowledge base. Content providers needn t become technical writers, but they certainly will benefit from some technical writing and content design skills. Again, you may need to enlist management support for this task because most companies reward individuals for having information, not sharing it with others. Like many good ideas, the premise is simple, but execution is difficult.
Information exists around any organization in many forms.
Hard drives, diskettes, tapes, databases, print documents, e-mails and human experts all contain information and potentially valuable knowledge. In most organizations, the issue is not the amount of information, but the accessibility of it. Your organization could begin a knowledge management initiative to capture, organize and index this content into a central repository, or knowledge base. The content modules can then be assembled in various ways to build new prefabricated deliverables quickly and inexpensively. In this system, the content and containers, Web page templates are used to expedite the creation and publishing of business information.