The vendors of e-business solutions have not been successful in helping current and prospective clients understand their options. There is confusion regarding to what extent e-business solutions should be short or long term. There is uncertainty in the market regarding selecting the correct vendor from among the Web developers, system integrators, business process specialists, management consultants, ad agencies, consumer marketing agencies and VARS all claiming to offer the optimum e-business solution. There may also be confusion about how and what to communicate to vendors so that they may provide appropriate solutions. Desktop Innovations' approach to the market Desktop Innovations believes that e-business success requires that companies deal with both technical and business challenges simultaneously.
Full integration is the only long-term solution.
Desktop Innovations relieves clients of the necessity of having to do all the thinking about who they are and what they do and the burden of effectively presenting themselves to both Desktop and to their current and prospective customers. In the case of a Web site, Desktop's design is based on effective interpretation and transformation of a client's capabilities into the unique language and functionality of a successful interactive Web site. An optimum computing and communications infrastructure, especially the Web site, must always be a work in progress. For this leading bar code printer manufacturer, Desktop Innovations developed a SATO partners extranet, sales lead, customer service and technical support knowledge base management systems and provided integrated e-commerce support. Metrotech - Sunnyvale.