Facilitating online environments requires rigorous, explicit communication habits. We have coined the term boundaryless facilitation to describe our use of the full range of technology tools available for a group s needs. Table 1 compares the current frame of facilitation with the new boundaryless frame. Intimacy and learning can be created and enhanced through multiple channels. Multiple tools are most responsive to the range of individual styles and aptitudes for interacting and learning.
Facilitators respond with multiple strategies to meet their needs.
Orientation to people and use of technology am mutually exclusive, Facilitation is an ongoing, boundaryless process. Technology provides many tools to achieve people-oriented results. When goals aren t reached using technology, blame the technology. When goals aren t reached using technology, evaluate our design and facilitation, not just the technical tools. Learning to facilitate with computers is about learning boundaryless facilitation.