Insight reports on the survey approach, what it set out to discover and the main findings, as well as showing how Infineum is already acting on the results with the aim of significantly increasing the percentage of customers who are completely happy with their supplier-customer relationship. The main points of his speech are covered, detailing Scheele's views on the current problems and progress towards achieving 'tested once, accepted everywhere'. Larry Smith of Infineum finds out. Labelling requirements for the category will begin at the same time on a global basis. But getting this far has proved a monumental task, involving much hard work from the industry.
Insight takes a look at what's been involved.
Read our legal notice .