The Seven-S model designed by McKinsey Management Consultants is used as the basis for a new Knowledge Management framework. This framework is used as the basis for this seminar. Knowledge must be managed correctly and linked to the strategic plan. The knowledge strategy is the long-term plan aimed at managing knowledge for competitive advantage. Knowledge-based enterprises rely on technological infrastructure and should support knowledge creation and knowledge sharing.
Leadership is one of the key enablers of knowledge management.
The differences between leadership and management are defined, and the contribution of each to the knowledge management process is described. The roles of the different key players, such as the chief executive officer, the information officer and the knowledge officer, are discussed. Knowledge management requires new skills for the creation and sharing of knowledge. Networking, asset building, motivation, communication and technology are some of the new skills required to enhance the flow of knowledge in an enterprise. New organizational structures are required when networks, multi-skilled teams and communities of practice replace the old hierarchical structures.