Both sides can call witnesses to address the issue of suitability and to explain the incidents that form the basis for the permit denial. Each party can cross-examine witnesses. The board also questions witnesses, can ask questions at any time, and can request additional witnesses. The board can also compel the attendance of witnesses with subpoenas. At the end of the hearing, both parties make a closing statement.
Hearings are open to the public.
After hearing cases, the board goes into executive session to debate and vote. The board issues a brief decision letter that describes its findings and conclusions in a few sentences. It appears that both individuals and issuing authorities can appeal. The law lists specific criteria for obtaining a handgun permit. The law does not define suitability, which is left to an issuing authority's discretion.