I have been told that, at the end of the day, the customer really only wants to be able to flick a switch and the lights come on. At the end of the month he or she wants to receive an electricity bill that's reasonable and stable. Certainly, it will be our mutual job to ensure that customers believe this state of affairs will continue, and that we achieve it. There is, however, much more to this issue. It isn't just about the lights coming on.
Electricity affects our personal, social and economic well-being.
Next steps must be carefully thought through to safeguard our province's finances as well. In summary, customers will want to be reassured that any transformation is a careful one. That the hands guiding this change are sure and steady. That safety and environmental regulations are respected. And that rates will at least be stable and not increase.