The appeal centre in Belfast is open only when appeals are listed but is managed from Glasgow appeal centre. Glasgow appeal centre is open from 9.00am to 5.00pm each weekday. Hearings usually begin at 10.00am. You should arrive in good time to find out where your hearing is being held. The building is closed weekends and bank holidays.
Customers are welcome to bring refreshments for consumption in the snack bar.
Lancashire House is accessible by disabled customers. To ensure your visit is problem free please contact the Disabled Persons Liaison Officer at Glasgow who will ensure your specific needs are catered for. If you cannot be given an answer to your complaint right away, you will be told how long you will have to wait. You should not contact either of the above if your complaint is about the outcome of your appeal. You may have a right to appeal if you are unhappy with the Judicial decision.