They react in unpredictable ways. Their communication skills or style is different from yours. They don't listen to you. The Solution People who are difficult to deal with are often the very same people who are best able to help or hinder your projects and ideas. If you refuse to deal with difficult people, and deal only with those who are friendly, cooperative, and share your philosophies and communication style, you may have a much more peaceful worklife, but unfortunately you will also give up a lot of opportunities to really shine- to collaborate with the best skill sets or get backing from the most insightful, powerful people.
Intensity can go both ways.
The best collaborations are much more likely to come from your strongest opponent than from someone who is congenial but weak or apathetic. In Perspective Chances are, you've been a dragon yourself at one time or another, and chances are this particular dragon isn't actually out to get you, no matter how things may seem at the moment. He's out to get what he wants, and whoever gets in the way is likely to get roasted. It's nothing personal. Although you need not take things personally, you should take things seriously.