Do not guess at the full form of the periodical title. Use the full form as found in the front of the index or abstract used or copy it exactly as found in your source of reference. Incomplete and inaccurate requests cause delays in processing. If the work is a book, give author, title, place, date and page number. COST There is usually no charge for books.
Lending libraries do, however, charge for providing photocopies of journal articles.
The subsidy applies only to faculty, students, staff, and visiting scholars. It may take up to 3 to 4 weeks for books to arrive, however periodical articles are normally received within 1 week. The period may be longer if material is requested from another country. Material for faculty and staff is sent to the individual's department at the university unless a cash payment is required. Patrons are notified by e-mail whenever possible when their material arrives.