You have younger people who are really familiar with the software and if you don't have exactly what they want, they aren't interested. And then you have people who are not really familiar with any of the technology. They need to be introduced to the technology on a very basic level. So there are different approaches to marketing the lab depending on what group you're talking about. Mr. Newsome sees part of his role as building a disability friendly culture on campus.
Diversity is a big issue at Maryland, in the libraries in particular.
Disability is a form of diversity, so that feeds into it. You want to build a culture where people who may be reluctant to disclose because they don't want to be stigmatized will find it easier to share their accommodation needs with you. People who have obvious disabilities are somehow pushed through that door without having to consider one way or the other. So I think we probably catch those with obvious disabilities. They are much more accustomed to demanding what they need.