Honors all warranty and non warranty repairs. Turn around time average is two weeks. We do provide an expedite service for a nominal fee. We provide Maintenance contracts on all equipment that is out of warranty. Out of warranty time is 2 years on Test equipment and 3 years on Transmission products.
All charges are a flat rate.
Most all the equipment is updated to the latest Engineering revision level unless the customer has special requirements and prefers the older revision. All procedures in Customer Service meet the ISO 9001 standard. Only For Further 700 Series Tech. We provide Technical Support on all 700 Series Hand Held Test Equipment. Technical Support Non 700 Series For Further Non 700 Series Tech.