The company is aiming its product at large businesses, focusing on the telecommunications, pharmaceutical and health, financial services, and manufacturing industries. Intraspect sells its products directly and through resellers and system integrators. In a typical portal application, users subscribe to the information they need, working collaboratively with that information within business processes. A major differentiator for Intraspect is its collaborative approach to content management. An organization's knowledge workers create the hierarchies and add the content-unlike many other systems, which assign these responsibilities to an administrator or knowledge manager.
Groups can also establish their own set of contexts.
Organizations can choose from a wide variety of knowledge-management applications, ranging from centrally controlled catalog servers to highly distributed group memories. The system is also very flexible, letting users subscribe to only the portions of the group memory that are vital to their tasks. Moreover, administrators can perform all their management tasks remotely, via the Web. Intraspect is tightly integrated with the desktop environment, including applications such as Microsoft Office and most E-mail systems. However, the system doesn't make full use of the operating system's capabilities.