This mini-faq was set up to answer the most frequant questions of the users. Verify the extension of your file, so that it does not have a .ged or .gw extension.
All programs have gedcom exports.
Read the users manuel of your program. The size of your GedCom file should be smaller than 2 Mb. I sent a zipp file, but it has not been taken into account. Verify that this file has only one document and that it complies with the formats accepted by GeneaNet. Check that the file is not protected by a password If you have a Macintosh, compress your file into a .zip format.