The management believes that true improvement comes from employee involvement. Continuous improvement was first used by U.S. companies, but really caught on with the Japanese. It has become the most important factor in Japanese companies operational approach. There are many tools involved in continuous improvement. These tools are discussed more in-depth here.
Every organization has their own plan for continuous improvement.
In this article, I will discuss how organizations can pick better improvement projects, and how total quality management and continuous improvement have benefited the U.S. Navy. I will also discuss how the Workers Compensation Research Institute is trying to implement their own continuous improvement measurements. Picking Improvement Projects One of the most vital elements of continuous improvement is the improvement project itself. To make continuous improvement work, the organization must pick improvement projects that will help increase output. These changes must also benefit the customer.