A frantic call to the help desk doesn't help. The file is opened only once a month, and it's not showing up on the most recent archives. Desperate user calls training manager pilot fish.
Fish listens calmly, ponders and suggests another course of action.
File shows up. You must have an account to save, if not create one now . Computerworld Inc. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Computerworld Inc. is prohibited.