This class is distinguished from lower-level Records Clerks by the responsibility for Citywide records retention, retrieval, and form control programs, and the complexity of records maintained. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Practices and procedures of records management system. Modern office practices, procedures, and equipment. Microfilming and photographic systems.
Forms control procedures.
Laws and ordinances related to the maintenance of official City records. Practices and principles of effective supervision. Plan, organize, and supervise employees who perform records management duties. Make effective supervisory and administrative decisions according to laws, policies, and procedures. Explain technical information in clear and simple language to non- technical personnel.