Refund Administration Fee is levied while affecting the refund for unutilized tickets. The details can be obtained from the Indian Airlines offices and travel agents. Passengers are requested to keep their tickets in safe custody, as no refund is permissible against lost tickets. However, for international travel where passport control is possible, duplicate tickets can be issued after completion of certain formalities. Validity of Tickets Our domestic tickets, issued on normal fare, are valid for one year from the date of issue.
International tickets are valid for one year from the date of travel on the first leg of journey.
Validity of tickets issued on concessional basis and special fares may be different as governed by the rules applicable to that particular concession. Failure to reconfirm at least 72 hours prior to departure may result in cancellation of already confirmed space. Check-in Procedures Passengers are required to report at the Airport 60 minutes prior to departure for domestic flights except at certain hyper sensitive airports like Jammu, Leh and Srinagar where the reporting time is 120 minutes before departure. On international flights, passengers should report 150 minutes before departure to enable completion of certain pre-embarkation governmental formalities like customs and immigration. Check-in counters for domestic flights close 30 minutes prior to departure for Economy class and 20 minutes prior to departure for Executive class.