This way you can track all of the equipment employees have installed, when new employees come on, moves, changes, and network problems, Y2K compliancy, etc. You'll find that due to the similarities in supporting both internal employees and external customers, some vendors sell to and have customers in both areas. This is simply crucial. You need complete control over the panic buttons. This must be very simple to set up and maintain.
Key word searches.
From there, of course, the knowledge base should expand with system use. The importance of the Web. This is getting bigger and bigger. Inc. AlterNetix is a leading provider of Internet Solutions for the Front Office. Automated Help Desk Technical Support Tools Solutions for software development and technical support.