We asked management to explain why this practice is allowed to continue and what corrective measures will be introduced to ensure consistency. This question was also raised by our OP Committee representatives. Our concern is that it is either very general or it is not being adhered to. Reports produced by I.A.D. and the P.S.C., usually contain each allegation being investigated, the witnesses interviewed, the finding by the investigator for each allegation investigated and recommendations to the delegated management representative that is charged with reviewing the report. There has never been a joint study conducted on this issue or an independent third party involved to assess the inherent risk and danger associated with the Customs environment.
Employees see the exercise more as an extended selection process rather than as a training exercise.
We have been told that the bar is being raised for Customs Officers. As a result, recruits are being fired if and when they fail to demonstrate that they have all the required competencies.