Young shatters the stereotype of a pit boss as a tough, bulldog sort of guy with bulging biceps.
Gamblers never expect a woman.
The police may be called, the cheater's picture taken, and the person escorted out with instructions never to return. But problems are rare. Young sees her job as a customer relations position. She greets people and asks them about the service they receive. She knows many players by name, the names of their kids and what happened at their latest soccer game.