Saper, who spoke first, defined the issues. Disease is a biological process. Illness is a subjective experience of disease. It's physical, spiritual and social. To cure is to eradicate.
Healing is more complex.
To help patients in the healing process, Saper asks them about religious and spiritual beliefs, conscious and unconscious fears, and how they cope with their limitations. The experience is holy. Stress and burnout are just unprocessed grief and loss. She listens to Jewish music to and from work. This runs through all of my daily life.