Helping someone in person is one thing, but doing it over the phone is another all together. I pushed the wrong button. Don't do anything that I don't tell you to do and we will fix the problem. We sometimes get so anxious to do it right and do it now that we fail to hear what the instructions are. Without following the correct procedures, we will most often fail.
Christians are like that.
We know how to push a few buttons. After all, we have been operating the keyboard of life for all these many years now. We know that there is a right way and a wrong way. And, we most often think we know the right way. You are not doing it correctly.