The Crisis Centre is almost entirely volunteer driven. The operators on the Distress Line in our Call Centre are drawn from a pool of 300 intensively trained volunteers, who may then go on to be our volunteer facilitators to the high schools in our community. Whether you have the time to help out with a special event, perform some volunteer office duties, or commit to four hours a week for a year on the Distress Lines, The Crisis Centre will welcome your interest in becoming one of our valued volunteers. There are volunteer opportunities for you at The Crisis Centre. The Crisis Centre offers learning experiences and skill development opportunities.
Excellent training is provided in all areas.
No experience is necessary. We provide crisis intervention, psychological first aid and resource information on our 24 hour distress line. Our Distress Line service is only made possible through the on-line presence of our more than 300 volunteers, and without the volunteers there would be no Distress Line service. Our volunteers undergo a rigorous training program which involves over sixty hours of classroom training before they are ever allowed on the lines, twenty hours of monitored calls, and a further twenty hours in classroom review prior to being allowed on the lines, alone. This is the most detailed training available in the country, and explains why our program is recommended to social science students by professors at both of our major universities.