The two dilemmas are related in that there is a ceiling present in each situation. A response applicable to both situations focuses on the fact that every firm can become even more efficient and effective provided they are willing to review their operations and their training. A whole new set of rules are required and, consequently, a whole new approach to training. And, again, the sense of accomplishment derived from training in new approaches functions in place of the sense of achievement that comes from promotions. Clearly, upgrading of skills and training are two extraordinary tools of the modern business owner and manager.
Employees know what's out there.
They know that the efficiently run company stands the best chance of surviving. And, that frequently means few opportunities for promotion. And, succession planning also functions to ensure that the company has the right horses to pull along the wagon.