This learning of new terms could be particularly relevant in our three scenarios since knowledge of the lingo associated with harassment, safety and financial management would prepare users to speak with more authority about the subject. Terminology can be taught or knowledge of terms can be tested through a game such as an adaptation of bingo or a crossword puzzle. A competent job analysis provides clear insight into the work performed by the target population. It identifies the knowledge, skills and attitudes required to perform the job or jobs. But our three scenarios are education-related, not training oriented.
Job analysis does have a role in developing an education program for our three scenarios.
In designing an instructional program about harassment, safety, financial management, or for that manner, any other similar workplace area, it is important that the instructional material be anchored in the work performed. Although not actually teaching job-related knowledge, skills, or attitudes that will improve performance, workplace education is nevertheless providing information about the working milieu. Therefore information conveyed will be better understood and more easily transferred to the workplace, if it is couched in workplace terms and situations. For example, mock-ups of actual situations should be used in the instructional design. In the case of the safety training scenario, an actual situation would be an accident that had occurred in the workplace where the course is being taught.