We look for definable standards that are monitored and enforced. It is important that user representation contributes to the setting and monitoring of standards. Performance indicators should include levels of user satisfaction, and should be published. We are in an age in which a nation's prosperity depends on a well-educated workforce. Education, literacy, and lifelong learning are government priorities.
Libraries have an important role to play at pre-school and every other age.
The Secretary of State's street corner universities can be effective only if properly funded. Funding the the public library service is a good investment. It brings returns on capital in terms of the quality of the workforce. Even the present run-down service is well used and much valued. Libraries are good value for money, and lack of them causes additional burdens elsewhere - education, social services, etcetera.