Your e-mail address is NOT required anywhere in the OnePass pages. Individual information you supply through the OnePass Web site area follows the same standards as member information supplied through phone or mail. From time to time, individual information may be shared with OnePass partners in order to provide members with more opportunities to earn miles and other benefits associated with OnePass membership. Examples include online FAQs and the Letters section of the Continental Magazine. Personally identifiable information will only be published if Continental has the user's explicit permission.
All feedback is reviewed.
Individuals may be contacted by Continental if requested by the user, or if Continental feels contact is warranted by the message. Both aggregate and individual comments are used to help improve Continental Airlines and other Continental products and services. For security and audit purposes, all contact information is archived. Aggregate information may at times be shared with Continental partners and other third parties. Aggregate information includes items like demographic information, domain names, and other site traffic information, but does not include personally identifiable information.