Also systems design, prototype discussion, testing, delivery, training and installation. We also recommend, install and support accompanying hardware, networking, and other peripherals and integration with legacy systems and other components. Systems are supported from an online help desk, which is manned by our industry specialists. A quality management system constantly monitors calls. Where call patterns vary from the norm a field engineer will analyse the pattern and advise the user.
Field engineers are available to carry out field support and hardware repairs.
Backup systems are available at short notice.