GroupWise is Escondido's messaging system of choice. In fact, it's now a necessity in order to do your job here, since all of our meetings, conference rooms, and resources are scheduled city-wide via GroupWise. Everyone uses it. With GroupWise, city employees can fax from any computer, receive faxes directly into their e-mail, access their mailboxes from home or anywhere on the Internet, and send messages via the Internet. Even pagers are routed through the Novell messaging product.
Alerts go through the pager gateway automatically.
Lines include T1 and ISDN connections, and the city also has a US Robotics modem bank where users can dial into the network, via a gateway and GroupWise. Although we've just begun using NAL, we already consider it one of our saviors because of how much time it saves. Not perfect yet, it's still pretty close, and we're using it more and more often. The sheer size of today's integrated networks, sometimes involving thousands of machines, necessitates a product like NAL that can automate application fixes and upgrades. Escondido also has a need for security.