If you are kind and polite, you will be able to create more because your instructor will enjoy your presence.
Flattery is the worst kind of trickery.
Ben must have been speaking of diplomats and their relations. One must beware of the unspoken things that are hidden behind a courteous front. The other guy very well might be trying to stab you in the back when you are distracted by his words. It makes people happy and life easier. If more people were courtious today, the world wouldn't have as many problems.