The Ministry for the Public Service is responsible for formulating and implementing reforms. Performance indicators are used in responsibility centers but the quality varies. Some ministries and agencies have developed formal measurement systems which are actively used. Each service is to set up qualitative targets as well as quantitative. There is increasing emphasis on service quality measures.
Financial measures are important in the more formal measurement systems.
The Ministry of Public Facilities has been the leading ministry in allocating costs to outputs. The need to link financial management reforms to performance measurement is well understood. Performance reports have not necessarily been available to the public, but the development is towards making them more available. Financial performance is reported in annual reports. Performance contracts of responsibility centers have performance information.