Privacy is the cornerstone of banking, the heart of our relationship with customers. And nowhere do these two goals come together more clearly than in protecting our customers' financial information. All of these raise privacy concerns. In most customer studies, banks come out pretty high on one measurement of good service. Our customers trust us with their money and their financial information.
Banking is about trust.
We've worked hard to earn it. We must work hard to keep it. Embrace technology, preserve trust. Here's what we can do. The ABA has put together a checklist to help bankers evaluate if they have the right level of data protection measures in place.