Your meter is always read on the same working day but not necessarily the same day of the month. Your meter will not be read on a Saturday, Sunday, or Holiday. Your deposit is returned to you after you have paid on time for twelve consecutive months. If you move out of our service area, the deposit is returned to you after the final bill is paid. Payment for final bills must be received by the 12 th of the month .
Every bill discloses a current amount due and a delinquent amount due.
The delinquent amount due is the amount owing if your payment is not received by the current due date. We will not read your meter again until you inform us that you are back. You must notify us at least one day in advance for us to read your meter. All requests for locations must be made by calling the above toll free number at least 48 hours before digging begins.