As the country's largest self-insured employer, the Federal government is uniquely situated to find the best ways to take care of people affected by workplace injuries. OWCP will improve service to claimants by enhancing the role of employers and claimant representatives in assisting workers, reporting disability promptly, and making work available early. As OWCP provides better information to customers and stakeholders through improved technology, agencies and unions can play a role in relaying accurate, timely information between injured workers and OWCP and making all employees aware of safety and compensation issues. OWCP can also help agencies provide appropriate light duty job opportunities and effectively manage compensation costs. National and local reengineering and reinvention teams will continue to share the work of planning and implementing change.
Injured workers return to work as soon as is medically appropriate.
Increase timeliness of notice of injury and claim submission by employing agencies. Improve the quality of claims adjudication as measured by accountability review. The program, Federal agencies, and Federal unions work jointly to improve the delivery system and ensure a cost-effective federal employee benefit program. Increase the basic program inquiries which can be answered accurately by agency and employee representatives. Increase the number of OWCP projects which seek to improve FECA services through positive relationships with customers and stakeholders.