Although she preaches to others to turn to Him in love and trust, it is hard to see how anyone could truly love and trust Him, because He seems both helpless and also cruel. I believe that Jesus died on the cross for the sins of the whole world, and that He is the Savior of the whole world. If people are still suffering for sins which Jesus already died for, then God is unjust, and Jesus died in vain. God is light, and in Him is no darkness at all. God is love.
Love never fails.
Based upon my personal observations, I believe she was not mentally stable. I would concur with Evelyn Uyemura that Ms. Baxter is perhaps projecting her fears and not expressing reality at all. The kind of church she attends certainly would feed her fears.