Overview The information below is provided by the Upper Shore Workforce Investment Board. The Workforce Investment Office's function is to organize the delivery of employment-related services to the local community. It was the intent of Congress to move toward a more streamlined, seamless delivery of resources more efficient and less costly. Also to deliver better customer services.
Eligible customers can receive training vouchers.
Once an eligible individual works with a counselor to get the individual employment development plan, a training voucher may be completed detailing the local job goal and the training designed to meet that goal. Only those training vendors who have been approved by the Maryland State Higher Education Commission will be available to WIA eligible customers. The customer can get many resources without eligibility requirements. They may then be considered for intensive and training services. This additional preparation for the career or job a customer may be interested in helps to ensure a more efficient experience for the customer and the training agency.