Clients changing very quickly. Generation X employees plentiful. Politically difficult for meaningful Federal legislative action. Client relations more important than ever. Teaming and partnering between firms more important than ever.
Insurers understand the industry fairly well and are starting to participate in new ways.
The basic principles of professional integrity are more important than ever. Information technology most significant tool in our box. The current marketplace has both the best and worst clients that have ever needed the services of this industry. Strategists Vs arms and legs. Vs niche organizations.