Assists with direct sales to ensure maximized occupancy. Hires, trains, and develops all property employees. Responsible for property budget and expense control. Ensures guest satisfaction and profit maximization. Ensures guest satisfaction.
Maintenance -Oversees property maintenance of grounds, building facilities and guest rooms.
Responsible for daily cleaning and upkeep, preventative maintenance, small repair and tasks, special projects, and communicating larger maintenance needs to the General Manager. Ensures quality control and guest satisfaction. Housekeeper -Ensures guest rooms are cleaned to ESA operational standards. Ensures guest room cleaning is completed within specified ESA time frames per guest type. Ensures quality control and guest satisfaction.