Unable to connect via modem or data service line. Check Hardware a.
Ensure modem is connected and powered on.
Ensure that all hardware connections are firmly connected by disconnect and then reconnect cable from both at wall jack and computer connection. Check any adapters to ensure nothing is loose. Check Software Settings a. Ensure that Port, Baud, Data Bits, Parity, and Stop Bit are set properly. After the telephone number is dialed, you should hear the telephone ring.