Data in NetGenesis 5 is viewed with a browser-based interface. Other reports can be added as needed. NetGenesis also offers a variety of filters, which can be used to refine the data further. All NetGenesis users have their own secure log-on and personal folder. Users can place frequently needed reports in their folders for easy reach or store customized reports there.
Installation is typically a two-week process, although that can vary by the particular requirements.
One week is spent installing the software on the host server and one week customizing the reports to the company's unique needs. During that time, the NetGenesis representative helps the customer develop strategies and useful ways to track online visitors. NetGenesis offers courses that teach it reps how to expand the product's power. The NetGenesis Developers' Kit provides a way to bring new data into NetGenesis, while a tool called Activator ports NetGenesis data to other applications. NetGenesis does not currently perform data mining itself, but it provides a foundation on which data mining tools can operate.