Greater potential flexibility in design and thus in use, in comparison with paper documents. Generally, Web documents can free both writers and users up from having to approach documentation in a linear or monolithic manner. Beginners and the more experienced may be able to use the same documentation. The documentation also tends to appear less cumbersome or intimidating than do long paper documents. Multiple simultaneous user access, not limited by the number of physical copies or subscription terms.
Format facilitates the inclusion of images.
More difficult to lose than paper, once a document is bookmarked at a workstation. If someone does lose track of it, all that is needed is to forward the URL again. The system can crash. Less familiar than print. Requires a certain amount of technical training to prepare and update, or a commitment of time by someone with that training.