2.We avoid conflict of interest. Prior to reaching an agreement with the client, we discuss openly and honestly any possible conflict of interest, personal bias, prior knowledge of the organisation or any other matter which may be perceived as preventing us from maintaining our neutrality. We do this so that, together, we may make an informed decision about proceeding and to prevent misunderstanding that could detract from the success or credibility of the group, the client or ourselves. We refrain from using our position to secure unfair or inappropriate privilege, gain or benefit. We respect the needs and culture of the group, designing interventions to take them from where they are to where they want to be.
Groups come together for a variety of reasons.
How the group will work together is a conscious decision by the group and requires agreement and commitment by each individual group member. We assist the group to establish a clear, workable definition of the processes that will be effective in the culture within which they function. We design thinking frameworks that provide the group the opportunity to achieve sustainable results. If the group decides it needs to go in a different direction, our role is to help the group move forward, balancing the intent of the original goals with the needs of the participants. We create an environment of respect and safety where all participants can speak freely.