The journalism credibility problem is defined by the areas where the public and the press agree about the problems, and also by the key points on which the public and the press judge press performance differently. In brief, here are six lessons learned from this research. The public and the press agree that there are too many factual errors and spelling or grammar mistakes in newspapers. Both put the major blame on deadline pressures. Small errors undermine public confidence in the press, and the public finds lots of them in the paper.
Journalists spot even more.
As far as the public is concerned, there's no excuse for errors. Journalists have a variety of explanations - mostly it's a matter of rushing to publish and being overworked. Corrections are one remedy. When the public sees corrections in the newspaper, most feel better about the paper's credibility. In the competition with television, the public believes that newspapers have higher standards of accuracy and are less profit-driven.