Problem Symptoms Connection Manager, available on the StrataView Plus Desktop, will not display IGX-8400 or IPX Frame Relay, Voice, or Data connections. Additionally, CiscoView will not be able to configure ports. ATM to Frame Relay connections are not affected by this anomaly. Background StrataView Plus collects and maintains database tables for various objects in an IGX, IPX, and BPX network for display in Connection Manager. These tables are updated periodically to maintain an accurate view of the network.
Information is collected on connections, internode trunks, ports, and lines.
Connection information is displayed in the Connection Manager application available on the StrataView Desktop. This problem results in the StrataView Plus database for Frame Relay, Data, and Voice connections not being re-populated after a switch software upgrade to 9.1 software. Network maintenance staff cannot view connection status via StrataView Plus Connection Manager. There are three workarounds available. Delete and add back the affected connections.