Category 2 Accessible to wheelchair users travelling with assitance. Category 3 Accessible to a wheelchair user able to walk a few paces and up a maximum of three steps. The award by the Wales Tourist Board's Welcome Host scheme is to encourage the highest standard of customer care. This award is open to all offering hospitality and first class services. Welome Host badge holders or certificate holders are part of a tradition of service and friendlyness.
Holders can include hotel staff and other service providers.