We are currently facing periods of 3-4 hours when everything works, but then we have downtime of 2 hours. We have reported this fault to YourCommunications and await a response. Our first throughts was of failure of our own Radius equipment, but this has proved to be working correctly. This was down to human error with our new radius servers. 0845 radius is currently down.
Engineers are aware and working on the problem.
We would like to inform users of planned downtime of our 0845 lines as we bring our 2nd and final phase of upgrades online. This will take place at 11.00am on September 21st. We expect lines to be down for about 15 minutes while numbers are switched and pointed at new modem chassis platform. It now appears that we had a configuration problem with one of our mail servers, as such we have discovered that 288,000 emails have been stuck unknowingly. Mostly these are made up of Vispa Internal membership newsletter and error return messages etc, but some personal stuff may of also been archived.