This way we have the capacity to see not only the numbers, but also the non-financial aspects of the business. Currently 100 people have access to Ascom's balanced scorecard, which will be expanded to all 900 people in the Division. Plans are currently underway to extend the balanced scorecard to all divisions of Ascom. One of the most significant benefits of the balanced scorecard at Ascom is the enhancement of the company's work culture. You can't tell people that their compensation depends on the result of the business unless you are ready to share the results with them, and not just at the end of the year.
Employees can feel like they are involved in the business.
Upon implementing the balanced scorecard, we not only extended the bonus, but did away with the time clock. We are now giving people the responsibility to do their job, and allowing them to do it their own way. The idea is to encourage them to want to make the company successful. Nangle advises other business leaders considering implementing a balanced scorecard to avoid complication at all costs. Our goal was to keep it simple, and we were able to do that.