Analyze network metrics and other tools to recognize trends. Provide user training and support. Provide on-line documentation. Provide users with procedures for frequently encountered network functions. Establish a SLAC Network User Group as a communications tool.
General strategies Support a limited set of products, protocols, and vendors.
Prefer to buy products versus develop solutions. Limit the number of protocols, standards, and vendors supported in the network. Outsource services where cost-effective. Provide ongoing training for network staff. Work with management for more effective purchasing procedures.