Half need additional voice-only channels. More channels are being dedicated to data-only. Alternate voice and data channels offer flexibility. Half can patch across channels. Laptops are replacing mobile data terminals, although use of both is growing.
Agencies plan to expand use of wireless data applications.
Use of advanced technology services will triple if budgets allow. State agencies and large agencies are most likely to use voice and data security measures. Agencies rate voice and data security as essential but do not use them daily or weekly. Knowledge and Training Joint training that uses communications equipment builds confidence. Small agencies are less familiar with recent initiatives.