Nearly one-fourth of dealers have used the Internet to access industry information, whereas about 10 percent of designers and facility managers have done so.
Frequent users are less likely to be found among facility managers.
Web browsers are by far the most common means of discovering sites, at least among designers and facility managers. In another finding, respondents indicated they are most likely to use the Internet for gathering information about office furniture manufacturers and products and least likely to use it for business transactions like specifying furniture and responding to queries.