FirmLogic's commitment to its clients is firmly entrenched in the training and support that it provides. Products and services offered and endorsed by FirmLogic are backed by an experienced training department and support help desk. FirmLogic's installation and training teams provide support to FirmLogic's Financial and Practice Management System clients to achieve maximum product usage, understanding and performance. We also provide help desk phone support to facilitate software usability and to assist users when problems arise. Documentation guides users in learning the systems.
Consultants are available to guide litigation support and answer questions.
FirmLogic's consultants augment the training process and provide in-depth litigation support beyond the technical user support offered by FirmLogic's support help desk. Proposals detail specifics of our service level agreements, support and training systems.