In the finance business, there are many technology drivers. In this competitive environment, finance companies are constantly seeking to improve their processes of serving their customers. Because finance companies can not compete against banks due to their higher interest rates, finance companies have to please their customers in different ways. For example, finance companies try to offer an easy and quick way to obtain money, and finance companies must offer a personalized service. To begin, the finance company has to analize its customer needs and it also has to develop an efficient system to satisfy these needs.
Computers play an important role in the business operations.