Formal training beyond a high school diploma of 6 months to one year's duration or equivalent. More than two, but less than four years or equivalent. Error would extend beyond the position's department. Conduct straightforward business, obtain or provide general factual information, handle confidential information. Group leader who assigns work and determines priorities, supervises employees who perform similar work, or has full responsibility for students and temporary employees including recommendations for hiring and performance appraisal.
Activities specifically focus on an entire field and generally on related areas.
Responsible for making some decisions which require consideration of various criteria. Decisions are usually within limits prescribed by established policies or the supervisor. Under very general supervision, resolve most questions, accomplish most tasks alone. Keep the supervisor informed of progress. Provide standard responses to inquiries.