Organizational Dialogue helps organizations when change in the status quo threatens morale. Interviews with representatives of departments or different interest groups and structured dialogue results in building cooperation in the organization through understanding and improved lines of communication. Client or Customer Service Problem Solving helps when product or service complaints grow and normal quality assurances fail. With an outside, neutral perspective, problems are investigated and recommendations are made to restore good faith and reduce negative public exposure. Karen Joffe respects the sensitive nature of personal and organizational conflict.
All sessions are confidential unless participants request otherwise.