The last step is to designate systems that are needed to deliver these critical success factors. Describe each of the four kinds of organizational change that can be promoted with information technology. Information systems change means changes in jobs, skills, management and organization. See question 1. 5. A business process is a set of logically related tasks performed to achieve a defined business outcome.
Business reengineering, changes a business process to improve speed, service and quality.
It serves to reorganize work flows, combining steps to cut waste and eliminating repetitive, paper-intensive tasks, sometimes eliminating jobs as well. Business reengineering can be used to reshape how the organization carries out its business, even the nature of the business itself. Traditional automation automates the business process as it is in order to speed up existing tasks, while rationalization of procedures changes some procedures largely within the framework of traditional business functions, eliminating obvious bottlenecks and making operating procedures more efficient. Business reengineering tries to streamline processes that transcend traditional functions. Identify the processes to be redesigned.