The signs must be written in English as well as every other language for which the consultant offers assistance. Each language must have its own sign, which must be at least 11 inches by 17 inches in size. You may cancel your contract within three business days and get your money back for services not performed. Each sign also must include a list of all service fees and costs. The Department of Consumer Services enforces Chicago's Immigration Assistance Ordinance.
Bilingual staff is available, and all information is kept confidential.