Taking Corrective Action Learn to set standards and help workers meet them. Also learn to take action to improve performance when necessary. Conducting Team Meetings Learn the importance of each team member's information and how this information can be shared in the best way. Team Conflicts Master the tools for diffusing unproductive attitudes and rebuilding work strategies that are productive and take into account each team member's opinion. Shows how to build a relationship in which supervisors and their managers both achieve their goals.
Builds skills in identifying and planning ways to work together more effectively.
Managing Change Employees are often the best source of information and suggestions for improvement. Learn to use suggestions and make improvements. Problem Solving Skills Provides a four-step problem solving process that clarifies the critical path from symptoms to causes, solutions and action plans. Participating in Problem Solving Sessions Shows participants how to contribute their ideas and encourage others to contribute, thus achieving better solutions through cooperative action.