Client Services Training would like to introduce a new service to all UT Southwestern departments. We call it the Training Contract. Training Contracts are convenient, cost-effective and fully customizable to any client's needs. Contracts are convenient because the client can count on having a trainer available during the contract hours every contract period, and all contract support is handled at the customer's site by a MOUS-certified trainer. With a contract, a department pays for the entire contract time in advance, so its employees never have to worry with invoices or payment details.
Contracts are cost-effective for many reasons.
Departments can reduce their down-time by confronting software issues during their contract period, before the problem becomes chronic. Trainers work with each department to minimize workflow interruptions and keep office productivity at a maximum. Client Services will work within department budgets to maximize the effectiveness of any time used during contract periods. The structure of the time spent during a contract period is largely up to the client. Scheduled contract times may be used for software support and development, or as an enhancement to structured classroom training.