The Inpatient Survey is conducted in cooperation with Press, Ganey Associates. The on-going survey of adult and pediatric inpatients began in September 1998. Patients and guardians of minors are asked to complete a questionnaire of approximately 60 standardized questions. Four reports are provided to the hospital yearly. The reports provide patient ratings of the admitting process, the patient's room, meals, nurses, physicians, tests, accomodations for family, and other aspects of the patient's experience.
Analysis is provided for the hospital overall and for individual nursing units.
The report also includes a comparison of patient ratings here with patient ratings of service at over 500 hospitals nationwide. The Medical Practice Survey is also conducted in cooperation with Press, Ganey Associates. The survey was reinstituted in September 1998. The survey is an ongoing random survey of patients who utilize medical practices connected with University Hospital. Patients are mailed questionnaires within 10 days of the visit.