Make sure everyone knows the time and structure of the next session. It is important to determine the formalities and etiquette that will guide the distance education classes. Protocols will provide structure to students and instructors in an unfamiliar environment. Have people introduce themselves whenever they speak until the group recognizes voices. To establish protocol you can either dictate or use group consensus.
Consensus encourages student participation and greater commitment to any protocol established.
Many participants may be all alone at their locations, may never have used the equipment before and may be expecting something quite different from the experience. Humanizing techniques let individuals know that, even though they are separated by distance, their needs are important. Send a welcome letter before the first conference. Include program goals, suggestions for preparing for the first session, and some information about yourself along with a photograph. The more you know about your students the better you will communicate.