Anyone may report a licensee's misconduct to the Board staff by filing a written complaint. Complaint forms are available from the Board office upon request or can be downloaded from this web-site.
Complaints are confidential.
Those complaints describing possible violations of the laws that govern cosmetology are assigned to a specially trained investigator who conducts an inquiry into the allegations. The IRC is made up of one individual chosen by the Board, the chief investigator, legal counsel, and the Board Administrator. They evaluate the investigation results, provide direction, and decide if disciplinary action is necessary. The Hearing Officer will conduct a disciplinary hearing and receive evidence from the State and the alleged violator. The Hearing Officer will make a determination as to the guilt or innocence of the alleged violator and will issue a recommendation to the full Board.