Post installation support is provided by customer or distributor, factory trained, technicians and engineers. Avtec also provides direct factory assistance and troubleshooting via dial-up modem. Screen configuration databases are selectable in English, Spanish, and Portuguese. Distributor inquiries from qualified companies are welcome. From deep water in the Atlantic to deep water in the Pacific, thousands of ships annually transit the 50 miles of the Panama Canal.
Communications is vital throughout the process.
Harbor Masters at both sides queue and prioritize waiting ships for PCC pilots to guide the transit through the locks and the waterway. Since the canal is a one lane road with bi-directional traffic, precise coordination is paramount for safety and efficiency. A 192 port DSPatch system with 24 operator workstations control all telephone and radio circuits involved with vessel traffic. Venezuela Corpoven Corpoven, one of Venezuela's state owned petroleum companies, operates two Avtec systems. The main system, in Caracas, is located at the Gas Transmission Control Center.