The functionally based operational, information and technical architectures were sufficiently flexible to change and expand as increased demands were place on them. Plain English business rules controlled through a configuration management board are an efficient way to obtain mutual understanding between users and developers and insure requirements are met. Some states had automated reporting systems with their subordinate elements in place. Most did not. 19 states and 8 agencies requested copies of the ICRS software.
Budget is always on the critical path.
The GSA Single Point of Contact was very helpful in both the stand up and close down of the Center.