Tasks involve different work load requirements to process multiple programs, fluctuating input and output requirements, and special purpose equipment. The employee reviews each production request in relation to the resources required and available, schedules to be met, relationships among the jobs to be processed, and the nature of known problems with equipment resources and programs. The number and sequence of steps vary with each job to be processed, and the employee must be cognizant of these variable factors to accomplish scheduled workloads and to resolve problems by interpreting and applying standard procedures. The employee operates and controls a variety of computer and peripheral equipment, identifying and resolving equipment problems and processing conditions. She affects the efficiency of the workflow, quality of data processing production and services, and the adequacy of the products.
Contacts are with employees in the immediate unit, vendors, and software personnel.
Contacts are to exchange and discuss factual information or to explain established work methods, processes, and processing schedules. The work requires extended periods of standing, walking, stooping, or carrying heavy loads of paper and tape weighing up to 50 pounds.