Otherwise UPS will not be able to honor your claim. We have a shopping cart available for your convenience, and also for you to be able to figure your own shipping. When ordering via phone, please have your order ready and complete. If picking up an order, please give us a notice of at least 24 hours. We do not accept COD orders.
All orders leave here in new boxes .
We do not take returns on any scent oil . Removal of the inner seal will void any warranty and we will not be able to replace the lost scent oil. Please call for a return number as soon as you discover the damaged product. Al return shipping charges are the responsibility of the customer. If we discover the damage or leakage was our fault, all shipping charges will be refunded to you upon proof of those charges via either receipt or copy of the same.