Logistics for planning events, including crowd control, special effects, lighting, decorations and audio. Procedures for conducting fairs, festivals, sporting events, and grand openings. Topics include building a simple Passenger Name Record on an airline computer reservation system, accessing availability, fares and miscellaneous related information. Travel Operations I. Continuation of the study of airline computer reservation systems. Emphasis on reserving cars and hotels, using queues, creating passenger profiles, interpreting air fares, rules and routing, and explaining these to a passenger.
Course includes a discussion on the many types of cruise lines and why they are so popular.
This course covers current issues and trends related to group tours. An overview of automated systems in the travel, exposition and meeting management industry. Commonly used software programs that assist professionals in performing daily operations in all three industries including use of the internet, meeting planning and exposition management software. Topics include food, beverage, and lodging management. Practical general training and experience in the workplace.