All accounts are subject to a setup fee. This fee is listed on the Services Page of our web site. All fees must be paid within 10 days of account activation. Account activation is defined as once the account is created on our network. All future invoices are due within 15 days of the new billing period.
All fees are non-refundable.
Inc. Invoices are distributed via email. Software BerkshireNet may or may not provide software to access the service at BerkshrieNet's sole discretion. While BerkshireNet strives to provide top quality service and may provide free software, software is not included in BerkshireNet's account or setup fees. Should BerkshireNet be forced to refer an account to collections or to court, the customer is responsible for any fees caused by such action, and such fees will be added to the total bill due. Credit Card Disputes BerkshireNet strives to provide clear and concise accounting of charges and will work with the customer to resolve any discrepencies.