Substations come next because they convert the high-voltage power from the transmission lines into power you can safely use at home. Next come the distribution lines and tap lines. Distribution lines travel from the substations to neighborhoods and serve between 1,000 and 3,000 customers. Tap lines then feed into pockets of 20 to 300 homes. If power is restored to your neighbor down the block before you, it's likely that they are on a different distribution or tap line.
Crews then work to restore power to individual customers.
This task is usually the most time-consuming and often most difficult. Too Your safety during a power outage is important to us. In the House Never use kerosene or propane heaters inside without proper ventilation. They create dangerous fumes. Also, don't use charcoal in your house or garage.