The insurance company considers the full value for all parts glass, rubber, metal and labour charges. Submit the final bill for damaged parts that have been replaced and the stamped receipt for payment made to the workshop. Once the car has been repaired, you need to make the payment as per the final estimate and submit the final estimate and stamped receipt to the insurance company for settlement of the claim. The repaired car is surveyed again by an insurance surveyor and only then you can take delivery of your car. Usually smaller claims are processed within a period of 2 weeks.
Bigger claims involve more procedures at the insurance company's office and thus take longer.
The procedures involved in claiming insurance are not complicated and cumbersome, as many people perceive them to be. Timely action and awareness about procedures can help you get what your policy promises you, faster. If your car is stolen, you need to inform about the same to the nearest police station and your Insurance Company immediately. You also have to intimate about the stolen car and missing documents to the concerned registering authority where the car was initially registered. Obtain a duplicate RC Book from the RTO office immediately In case of thefts the settlement of Insurance claim takes longer as the RTO and the police is given a reasonable period of time to recover the stolen vehicle.