It was suggested that the meeting include a few demonstrations from states that have developed electronic application processes. It also was suggested that a representative from the Health Care Financing Administration be present to answer technical questions. The Office of the Attorney General in Virginia has given its approval for outreach workers to confirm documentation for application verification. Local sites do not want to be held responsible for quality control errors if they are allowed to verify documentation. Donna Cohen Ross responded to Virginia's inquiry about whether local outreach workers will be held responsible for errors.
Applicants still have to sign the application saying that the information is correct.
Appropriate training of staff would help to alleviate errors. Copyright 2000 Southern Institute on Children and Families. All rights reserved.