A panel of three arbitrators hears each case. Hearings are held on weekdays during normal business hours and usually last from two to four hours. Arbitrators should be available to conduct hearings an average of two to three days per month, depending upon the caseload in their area. Hearings are held in the regional offices of the Attorney General and may also be held at other nearby vicinities.
All hearings are open to the public.
Arbitrators are appointed to the board by the Attorney General for an initial term of one year, and may be reappointed for subsequent terms of up to two years. If a vacancy occurs during the term, it may be filled at any time. When travel away from their headquarters is required, arbitrators are reimbursed for expenses according to state and departmental travel policies. A legal background, automotive technical experience, a background in engineering, experience or training in alternative dispute resolution or general experience in reviewing and analyzing information are helpful qualifications. Applicants are interviewed and are subject to a background check by the Florida Department of Law Enforcement prior to appointment.