Customer Choice Choose Your Own Electricity Supplier Welcome to our Electric Customer Choice website. Here you can learn how to choose an electricity supplier other than Pacific Gas and Electric Company by signing up for Direct Access Service. If you decide that Direct Access Service meets your needs, you can contact one or more electric energy service providers for more information. Although customers will purchase their electricity from an ESP under direct access service, Pacific Gas and Electric Company will continue to deliver the electricity through its transmission and distribution systems.
Any electric customer can take advantage of direct access service.
Your ESP will also inform you of any billing and metering options available to you. An ESP is an individual or company that contracts directly with its customers to provide electric supplies. ESPs may serve only selected markets, such as large commercial and industrial customers, or all customers including residential. However, a list of ESPs is included with this package for your convenience. ESPs are marketing their services throughout Pacific Gas and Electric Company's service territory.