It entails the setting up of a personnel department with appropriate job descriptions. It provides instruction in training, employee pay schedules, and personnel policies and procedures. Chapter Eight discusses personnel management techniques in more detail. It explains the hiring process that finds job candidates and assists you in selecting the most qualified person. It also describes legal employment agreements to protect your business.
Chapter Nine presents a supervisory system for the support staff to maximize employee productivity.
It includes how to run a staff meeting, make job performance evaluations, and resolve performance problems. It also contains valuable methods for employee discipline and termination which legally safeguard the employer. Many pet groomers stay one person businesses because of their fear or dread of having employees, but with knowledge like ours many have become employers and reaped the rewards of a growing business. Chapter Ten makes the pet grooming salon a safe environment for people and pets. By following its safety program a pet salon will gain a valuable reputation for professional, humane pet care services.