Whether communication is maintained by direct contact or by mail, it is imperative that clients be regularly informed. Michigan Rule of Professional Conduct, 1.4 specifically requires that lawyers keep a client reasonably informed concerning the status of the client's matters. Requests for investigation which relate to fee disputes are also very common. Practicing attorneys often accept as much work as possible in order to increase revenues. Unfortunately, this can lead to the acceptance of more work than can be handled with the degree of professionalism required.
Clients expect their matters to be handled expeditiously and competently.
Rules 1.3 and 3.2 of the Michigan Rule of Professional Conduct require prompt and competent processing of client matters. Please make sure you follow the instructions. It is not necessary to cite legal authority or make legal argument when filing a grievance. Mail the completed form to the Attorney Grievance Commission. We cannot process unsigned complaints.