Emory is only providing access instructions and software.
All Internet access is provided by and is the responsibility of the physical provider.
Emory is here to help you in any way we can. There is excellent technical support, I have always spoken to a person with no voice mail. What type of internet account is it, ie. Including FTP, Gopher, Telnet, WWW, DNS, IRC chat, Remote login, Finger, News, and Email. We recommend the powerful and popular Netscape browser, or, Internet Explorer which comes with it.