UK Online reserves the right to amend this procedure without notice in exceptional circumstances. In the event of a query, customers should initially contact the Webmaster at UK Online by email, letter, fax or telephone. Issues may be raised to the Operations Manager, and finally to the Managing Director. The Managing Director's decision on an issue is final. Liability UK Online is not liable for any material placed on its Web servers by anybody other than an employee of UK Online Limited or its designated agent working on behalf of UK Online.
Customers are solely liable for the content of their own Web sites.
Account holders are liable for the content of all Web sites belonging to child or subsidiary accounts. By placing material on a UK Online Web server, the customer agrees to absolve UK Online from any and all liability for any action arising from its content or presentation. UK Online does not normally monitor customers' Web sites. However UK Online may at any time inspect the site and UK Online will not notify the customer that the site has been inspected unless action is required by either party. Personal customers Personal customers are defined as all customers with an account other than a business account.