I told him, 'If you made your bed, sleep in it,' or something to that effect. We don't do that kind of stuff. When it is on the level, though, personal shoppers go to great lengths to accommodate clients. Putting his trust in capable fashion insider Lila Frodesen has kept Terry Davidson, director of the Leo Kaplan Modern Glass Gallery, in tasteful threads. Often paid a commission based on total purchase, personal shoppers go the extra mile for their clients to seal a deal.
Clients often recite stories of their personal shopper coming through in the clutch.
Personal shoppers strive to make dressing in the morning as painless as possible. You wouldn't think a cardiac specialist would ever consider a fashion situation life or death, but sometimes the wardrobe flat lines. It was my son's bar mitzvah and my wife drove in to New York to pick up two preordered suits, but for some reason the store was closed. Believe it or not, the guy who is my personal shopper arranged to have the suits altered and sent to us in time for the big event. Clearly, that was way beyond his call of duty, yet it meant so much to us.