The NetRatings survey reports that 40 percent of home users rely on America Online for Internet service, with another 3 percent using CompuServe. In addition, PC World editors judged customer satisfaction, problem resolution, phone and e-mail responsiveness, and online help for each provider. This information may be interesting for those of you contemplating a change in Internet Service Providers. The number one best reason for leaving AOL is that your junk email problems will virtually disappear. The mac users among you may find that some of these ISPs don't do good mac user support.
Costs also vary according to how much competition exists in a given market.
IBM Internet Connection Fast access, easy setup, personal web pages. Uninspiring site, no good support 2. No ISDN 3. Sprint Internet Passport Fast, nice chat rooms, good support Limited 56k, no personal web pages 6. Uneven performance, poor phone support 8.