Trouble calls that come to Network Services via the HelpDesk receive top priority. Calling support personnel directly or leaving voicemails can be counter productive since HelpDesk calls are assigned to the appropriate areas. Faculty and staff network connections can be obtained by logging a call with the HelpDesk at x3555. Students in residence halls can get network connections through the CampusNet program. Please contact Telecommunications x6471 for pricing.
All connections are active in the residence halls.
The Campusnet service is free to use for the month of September. Network Services charges a fee for providing and installing network cards in computers and printers. Because of this cost, we recommend that you purchase the network card with the computer or printer. In this case, the card can be installed and configured free of charge. Computing Support has an excellent guide on how to change Novell NDS, Email, Falcon, and Raven passwords .