The full summary, however, gives me the date and county, thus allowing me to purchase only the relevant detail records. A KnowX representative tells me that pricing is subject to change at any time and as feedback is coming in from users, plans are already on the drawing board to offer more pricing options. To purchase a discount package or a detail record one must register online and provide credit card information for payment. Qualifying companies can set up an account and receive a monthly bill. Although Client ID information can be entered, presently there is no provision to have multiple logons and passwords per single billed entity.
Customer support is entirely via e mail and one of the big factors in keeping their costs low.
I am told that email support is staffed 20 hours per day and so far all of my messages have been responded to very quickly, within a few hours. In certain instances KnowX can be the most efficient means to a public record. However, when time is an issue or the searched subject results in many hits, other services may be the better choice. I still like the CDB Probe searches for the ease in searching a comprehensive database very quickly. There is a nominal charge for the probe search itself, but like KnowX, one can then view summary results and pay only for the detail that is selected.