From time to time, problems occurred in the mill. However, the individual diagnosis didn't get very far. Because of this, turnover was very high. The plant manager had a tremendous amount of experience running a sawmill, but couldn't operate most of the jobs. The plant manager basically said that it's my way or the highway.
Diagnosis tells how the organization is operating.
This provides the necessary information required to come up with a plan of action. The O.D. practioner, and the organization has to be involved. The sample is cost effective and faster than collecting all data. If the sample is done properly, the information gathered will be valid for the organization. Even though the organization helped collect the data, the O.D. practitioner has to organize and present the information to the client.