Consumer Protection Unit personnel made 71 presentations to 3002 people throughout the state. In addition, Consumer Protection Unit staff talked with thousands of Idaho residents during the Western Idaho, Canyon County, and Twin Falls County Fairs. The Consumer Protection Unit prepared and distributed thousands of folders with consumer information targeted toward a variety of groups, including senior citizens and high school seniors. All of the Consumer Protection Unit's written materials are available through the Attorney General's internet homepage. Tipsheets cover a variety of topics, including telephone solicitors, automobile repairs, mail fraud, Idaho's Lemon Law, construction fraud, and charitable donations.
Consumers can also read Idaho's consumer protection laws and learn how to file a consumer complaint.
The Consumer Protection Unit provides all educational efforts at no cost to taxpayers. Money from civil penalties, fees and reimbursed costs is deposited into the consumer protection account. Funds from this account pay for all educational activities. The new legislation targets these practices and provides remedies for violations. Both measures were enacted by the Legislature and signed into law by the Governor.