He works with thousands of sales reps each year helping them get more businesses by phone. Using the phone in sales is only difficult for people who use outdated, salesy, manipulative tactics, or for those who aren't quite sure what to do, or aren't confident in their abilities. Art's audiences always comment how he simplifies the telesales process, making it easily adaptable for anyone with the right attitude.
Art is a prolific producer of learning resources on selling by phone.
While the Others are Screened Out. Art's how-to ideas and tips appear regularly in the print and electronic media. He also conducts extensive research to customize his programs, listening to tapes of actual sales calls of client reps in order to learn the language of the industry, company, and strengths and weaknesses of sales reps and strategies. Art's programs range from one-hour to several days depending on the needs and requirements of the company or association. Or Build Your Own Program From These Specific Modules and Topics Clients typically are able to pick and choose the topics they want covered in their programs.