HP OpenView's IT Service Management Solution. The new Inbound Email integration makes it possible for users to register service calls at the ITSM Help Desk via e-mail in the ITSM database. ITSM registers e-mail based service calls automatically and keeps the initiator of the call informed of the service call progress also via email. Onyx Announces Outsourcing Strategy Onyx Software announced its strategy to deliver multiple outsourcing options for Onyx Front Office and named four partners with offerings currently available. Onyx Front Office is now available to customers on a hosted basis with offerings that include both mortgage and leasing options.
Customers can also choose onsite or remote server management.
Baan's new Instructor-led training via the Internet. All Rights Reserved. The information contained herein has been obtained from sources believed to be reliable. Real Market is a registered trademark.