There is no fax or walk-in service available. Although every effort is made to return CORI data as quickly as possible, please allow up to two weeks for processing. The CHSB has been authorized by statute to charge a fee for CORI requests. Each request, or group of requests, must be accompanied by a check or money order made payable to the Commonwealth of Massachusetts. Cash payments are not accepted.
All fees are non-refundable.
If you are not a government agency, are already CORI certified, and meet all three of the requirements listed below, you may request a fee exemption from this agency. You must specifically address all three of the criteria listed in a writing and enclose any and all documentation that supports the request, including but not limited to, relevant brochures, application forms, and tax returns. Any requests that do not meet the requirements, or are deemed incomplete or insufficient will be returned. Governmental agencies are exempted from the fee charged to CORI certified organizations. Private entities that merely have contracts with the government or receive government funding will not necessarily be considered governmental agencies.