Secondly , amendments were made to the Act affecting the existing transfer and discontinuance, level of service and net salvage value provisions in order to facilitate the transfer of branch lines to community-based short lines. Finally , changes were made to the FOA process to address problems identified by shippers, carriers and the Agency. The Agency strives to play a valuable and fair role as regulator in Canada's transportation sectors. We help providers and users of transportation service resolve disputes efficiently outside the court system. The Agency continues to work closely with its clients and remains committed to constantly building on its transportation knowledge base.
Communications is an important part of our activities.