If you need to run one of these services - please contact us so we may be aware of the reasons why it is necessary. Special circumstances may warrant permission being given. The current maximum web space available is 10 Megabytes. If the account was a single month Unlimited Access account, and that account was terminated after using in excess of 30 minutes NO refund will be given. If the account has been used less than 30 minutes and we are unable to get your computer on our service, a full refund would be given.
All refunds are dependent on the amount of service provided.
Telephone technical support will be considered in the amount of refund given. Some computer systems may require that our technicians provide support. All services must be prepaid. The contracted hours must be used in the current calendar month. These hours cannot be carried forward.