Transferring a Call Placing a Call Handling Calls There are many ways to answer, dial, and direct calls with Cisco WebAttendant. You can use the mouse, PC keyboard keys and numeric keypad, a combination of mouse and numeric keypad, or the Cisco IP Phone associated with Cisco WebAttendant to perform these functions. When the call is answered and the caller is connected, the SL button changes to solid light blue. Use any one of the following methods to answer a call.
All methods achieve the same result and can be used interchangeably.
Click or double-click the flashing yellow SL button. Press the A key on your PC keyboard while the yellow SL button is flashing. Press the line button with the incoming call on the Cisco IP Phone. All methods achieve the same result and can be used interchangeably. Press the Del key on the numeric keypad on the right side of your PC keyboard.