Learn how to define a situation and determine the proper strategy for addressing it.
Crucial information is written in clear business English.
Examine federal and state laws and regulations governing labor and employment. Be familiar with union guidelines. Focus on hot issues with Newsletter coverage of equal employment opportunity, job safety and health, labor statistics, and other labor-management concerns. Be aware of new statutes, regulations, cases, and policies affecting unions. Stay ahead of settlement trends with Grievance Guide summaries of arbitration decisions.