Please take a minute to go over this setting to make sure it is correct. Fidelity bills one month in advance for your Internet access. Therefore, if you signed up on January 1, you would not receive a bill until the month of February. The bill will reflect charges for January and February. If you are an hourly usage customer, then the hourly charges will be billed from the twenty-first of the month through the twentieth of the following month.
Bills are due upon receipt and delinquent after twenty-one days.
Credit card payments are entered during the billing month. Fidelity Networks will not mail billing notifications. If request for disconnection is made by phone, a service order number is mandatory for confirmation of service billing termination. Copyright 1999, Fidelity Networks. All Rights Reserved.