Or , you can change your return date with any partner office in Europe. Any cancellations must be made in writing and advised to Council Travel Group Services . Please include a letter explaining the group that you were travelling with, a phone number where we can reach you, and an address where the refund can be sent. If you lose your tickets, you must contact Council Travel Group Services immediately. You will be advised on the procedures while overseas for replacement tickets.
All charges incurred due to a lost or stolen ticket are the responsibility of the passenger.
You will receive your tickets between 2 and 3 weeks prior to your departure. Please make sure the address that you put on the reservation form is the address that you will be during this time. There will be a signature required for delivery. These tickets are NOT e-tickets. You will have a paper ticket.