Below is a summary of major findings from the study and a selection of recommendations for the Local Code Enforcement Section's operation. Inspectors have from two to four weeks of backlog at all times. Inspectors are concerned about quality of inspections due to having to meet daily and monthly quotas. Time spent inefficiently in field due to homeowners or tenants not being home. Need for consistent, accurate data for inspectors to use in field.
Clerical personnel have no backlog, but are rushed on phone calls.
Greensboro has the lowest number of code enforcement inspectors among the four North Carolina cities. Flextime is used by two cities to combat the problem of people not being at home during working day. The following objectives should be applied to Local Code Enforcement instead of the existing objectives and quotas. These are output oriented instead of input oriented. 2,200 dwellings brought up to standard per year.