Six people design and develop WBT and maintain the intranet Web site where courses are offered. The interviewee s work focuses on developing courses on how to sell the company s products and services to businesses.
Courses thus support the company s international sales force.
This is referred to as career pathing. During their training, learners use the same technologies that they sell to customers, thus linking technology-based training with organizational objectives. WBT allows learners to share their knowledge with other learners in the system. The program recognizes the importance of knowledge sharing , especially among employees at remote locations, such as the sales staff. Learning styles should be considered when teaching workforce skills , such as problem solving, to college students.