The Legal Hotline Technical Assistance Project collects statistics from the statewide senior legal hotlines annually. In 1998, there were 17 such hotlines operating nationally and in Puerto Rico. The report contains detailed statistics on productivity, costs, staffing, casetypes and referral sources. Useful in determining the productivity of the Hotline. Hotline Intake System Study.
Comments are short and represent different perspectives on the question.
Also listed are the attendees, panelists and facilitators. This report, prepared by the Sterling Information Group, is a discussion document on implementing a statewide legal hotline intake system in Texas. The document is a thorough analysis of elements involved in establishing hotline intake systems, starting with the question of why implement a hotline and moving through financial questions and cultural concerns to suggestions of potential names. It contains research such as interviews with legal providers, published articles on general theory and application of hotlines for legal services together with a look at functioning hotlines. The report covers specific areas such as infrastructure, cost, and funding and discusses variables such as state-wide consolidated vs. regional intake.