Metra has modified rail cars and made accessible most of its busiest train stations along the lines to accommodate individuals with hearing, vision, and mobility disabilities. Train service for customers with disabilities spans all six counties in metropolitan Chicago. The highliner cars on the Electric District are equipped with roll-on bridge plates that cover the gap between the vestibule and the highlevel platforms. The number of customers utilizing this accessible equipment continues to increase. Each accessible car has three wheelchair areas for riders who prefer to remain in their chairs.
Customers can also transfer to standard seats.
Metra currently has 116 fully accessible stations and 39 partially accessible stations which meet some but not all of the ADA requirements. Customers who use wheelchairs at partially accessible stations will be able to access train platforms from the street. These stations are designated as partially accessible so as not to deter customers from facilities which may be useable. Customers should call ahead to check the level of accessibility at stations they plan to use. The process of converting Metra into an accessible mode of public transportation has been completed.