Disagree Strongly Disagree 1. Examinations are conducted without placing an undue burden on the company. Time-frames of examinations are reasonable. Headquarters staff are accessible. Headquarters staff provides timely and accurate feedback and answers.
Correspondence regarding routine business matters is handled in a prompt and effective manner.
Excellent Good Fair Poor 2. Disagree Strongly Disagree 3. When responding to your inquiry, the staff provided a timely and appropriate response. The headquarters staff acted in a professional manner. Disagree Strongly Disagree 6.