This time frame may be adjusted for unusual situations. A series of collection letters should be sent if payment is not received from the billings. Telephone contact is recommended if no explanation or payment is received in response to billings or collection letters. Accounts in default upon which the institution is unsuccessful in collection through the above procedures may be referred to a collection agency. Accounts in default with other state agencies should be referred to System Administration for further collection activity, regardless of size.
Collection costs are the responsibility of each institution.
A GPO budget increase will be allotted to each institution to cover collection fees paid to private vendors on academic fee accounts. Requests for write off should include name, amount, term account for, and statement why account should be written off without being referred to a collection agency. Requests for write off should include name, amount, term account for, and statement why that account has been returned by a collection agency as uncollectible. Accounts may be adjusted for charges made in error without regard to the above provisions. The withholding of official and unofficial transcripts will continue to apply to students whose accounts receivable have been written off.