Although we do not have an automated tracking system available to our customers, you may call us during our business hours for an update. Occasionally, we may contact you to clarify order details. Pre-owned videos are generally about half the cost of new videos. We guarantee the picture quality of each of our used videos to be as good as a new one. All used tapes are cleaned and checked for defects prior to shipping.
All information provided by our customers is kept strictly confidential.
We take pride in providing high quality, personal service. We don't use extensive order forms or send impersonal replies. We personally respond to our customers via e-mail within 24 hours, including weekends. We wish we could tell you, it varies like all searches for collectible items. When possible, we will indicate the rarity of the movie.