Checklist Refer to this checklist for possible solutions to your technical problem before you call for help. Although some of these possible solutions appear trivial, they are often overlooked. Check off those problems you have attempted to solve. This will be useful when requesting repair. Make sure all cables are securely attached.
Computer seems to be powered on, but the monitor screen is blank or black.
Be sure the monitor is securely connected to the computer and to a power outlet and that the power light is on. Move the mouse to deactivate a blank screen saver. Computer light is on, but it does not start up properly. Be sure there isn't a diskette in the computer's floppy drive. Turn the computer off, wait 15 seconds and turn it back on again.