The 'Who's who' section at the front of the book could be used to focus each student on one particular character. Exactly what notes the students would be guided to write would vary with each unit. They are then asked to judge the chair's handling of the meeting against their own criteria. This is left to the next, 'Language skills', section which is based on the audio cassette. The visual element makes it easier to spot a person trying to interrupt, or when someone prevents interruptions.
Comfort uses silent viewing in order to concentrate on the participants' body language.
Here one participant has difficulty being heard. The same technique might have been used in other units, for example unit six, where one speaker dominates the discussion. Body language has important cultural implications too. She gives the example that proximity when people talk varies widely between cultures. Students might be asked to comment on the closeness of speakers in unit eight of the video, for example.