We don't play that role. When a consumer disputes information on a credit report, the credit agency contacts the creditor and passes along the consumer complaint. The creditor then checks its records and decides whether the data it furnished to the credit agency is correct. If the creditor stands by its information, the data stays on the consumer's credit report. The lonely battle Identity-theft victims are urged to contact creditors on their own.
Creditors receive heaps of consumer disputes from credit agencies every month.
Mixed in with complaints from identity-theft and fraud victims are protests from folks contesting negative, but accurate, credit information. The best way for fraud victims to stand out amid all these disputes is to contact creditors individually. The creditors were like 'We don't care. It was a drop in the bucket to them. Robinson had to threaten to sue several creditors before they would remove inaccurate information from her credit file.