Performance Level Guarantee - You need to know what policy and procedures the provider has in place to guarantee throughput on their backbone. You need to know what reports can be provided regarding the vendor's backbone network throughout the State if possible. Growth - How will they handle your growth needs and can the bid price be extended for additional bandwidth needs in thefuture. However, the question should be asked and it is important to understand the vendor's network configuration throughout the State. Back Door Allowability - If a fee is required, it must be noted by the provider.
All campuses have a mission to their community.
Terminal Server must have login and password security. Billing - This service might be billed back to the customer. If that is the case, an accounting system must be available. Training for your technicians and customers.