Cops believe that they can push employees to perform and that they can motivate with fear. Following the cop model, many people try to force their staff to perform and expect this approach to work. I don't know if the cop model ever really worked although I will grant you that there was a time when we could more easily get away with it. In fact, being a cop is seldom effective in the long run because it is an external and not an internal force and does not properly address the human factor. In the age of service, a more appropriate management style is coaching.
Coaches look for strengths.
Coaches see what talent they have to work with and devise a game plan to win with the skills they have available. Coaches realize that the talent resides in the players and if the players do not develop to their full potential the team will never reach its full potential. Coaches understand that motivation is found internally not externally. The best coaches do not try to force people to do anything they do not want to do. Donald I. Smith, former football coach, longtime industry leader and Professor at Washington State University has always taught that the coach makes the difference.