Please allow 7 - 10 days. Most orders are processed the same day received. Orders are shipped via UPS, USPS First Class or Priority Mail or, Fed Ex Ground unless otherwise instructed. Rates apply to Continental U. S. only. Email for rates on foreign shipping.
Carriers are liable for damages that occur in shipping.
Inspect all packages upon arrival. If any damage is found, note details on invoice, save original carton and packing materials, notify carrier, and the manufacturer, and return promptly. Specify Credit, Exchange or Refund. Most cage parts damaged in shipping can be replaced without returning the cage. If a cage must be returned, a call tag must be issued within 48 hrs.