Current employees have spent years with the company and know their products. It takes years to develop product knowledge and company culture. New skills often take only months to develop, starting with training and then practice. Therefore, it is often more cost-effective to retrain current employees than to hire new employees who might have the new skills, but not the product knowledge, an understanding of the company culture, or company loyalty and support. Employees who know the business can help an organization prosper.
Dedicated employees are valuable resources.
They have a personal stake in the company, and they want it to succeed. Experienced trainers will justify their existence by giving the company s management accurate performance indicators to evaluate their effectiveness. Evaluating your training department provides information that enables the company to plan for effective training. Fearing what will happen if you cannot justify the need of your training department is plenty of reason for listing evaluation high on a trainers priority list. Maintaining an effective evaluation process becomes more and more important every day.