During one research project he read many letters from clergy and their families, some of which left him weeping. Over and over, they'd write things like, 'We're totally alone. We can't talk to anyone about what's going on in our lives or the pressure we're under. The big pressure is for pastors to be ready and available to handle each and every crisis, no matter how minor. But it's a problem if the pastor spends too much time at family events or on prayer retreats.
Church members expect well researched, practical and, preferably, entertaining sermons.
But it's a problem if the pastor spends too much time studying and writing. The clock is always ticking. Pastors can't be shepherds if people expect them to be superheroes. He preached the Bible, not his feelings and experiences. This has more to do with life in an era of mass-media confessions than solid teaching or evangelism.