So-called 'diversity training' is often helpful but is tricky to manage. It is important to communicate the fact that the purpose of training is not to assign blame but to improve how people work together. One area to consider is not judging others based on their accents, which reflect linguistic origin but not intelligence. Training is one way to address these challenges, but experts say it's just the beginning. At Oak Ridge National Laboratory, a U.S. Department of Energy facility in Oak Ridge, Tenn., managers are required to go through diversity training .
American man comes to work with a cornrow hairstyle.
They would read into it a hostile attitude that isn't necessarily there. It's not intentional, it's just ignorance. Diversity consultants say that some problems can be caused by one or two managers. If they don't change, I recommend termination. The second is learning how other people communicate.