Refunds will be granted for the following reasons. 1 Hour Hosting's servers have excessive down time 3. 1 Hour Hosting does not respond to e-mail or toll free phone support requests. Our customers are expected to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. The customer is expected to have a basic knowledge of how the Internet functions, the types of use which are generally acceptable, and the types of use which are to be avoided.
Common sense is the best guide as to what is considered acceptable use.
Illegality in any form, including but not limited to activities such as unauthorized distribution or copying of copyrighted software, violation of U.S. export restrictions, harassment, fraud, trafficking in obscene material, drug dealing, and other illegal activities. 1 Hour Hosting reserves the right to determine what constitutes net abuse. Users who spam via E-mail, newsgroups, etc. are not allowed on our web servers. It doesn't matter if you use our mail servers to spam or if your hire a company to send those mailings for you. After the first complaint, in a bulk e-mail situation from anyone, you will be removed and your account will be cancelled.