We classify claims according to the level of exposure they present and establish reporting procedures that reflect the exposure presented by each claim, working closely with our clients to develop a reporting system tailored to their needs and preferences. For example, we provide some clients detailed reports for more serious claims and less detailed, bordereaux reports on claims with lower potential exposure. We examine the insured's internal processes and procedures to determine whether they created an unreasonable risk that the claim would occur. We use this information to assist the insured in its own loss prevention and provide the underwriter with pertinent information concerning the insured's potential exposure. Many clients find this information also helps them identify opportunities to create and market new insurance products.
Claims reflect trends in the law and society.
We have created a database of loss information, organized by type of claim and insured, to track claims experience for our clients.