Our Code of Ethical Conduct for our employees states, and our employees are trained to understand, the importance of confidentiality and privacy of client information. We take appropriate corrective action to enforce employee compliance with our procedures regarding the privacy of client information. Bay View maintains physical, electronic, and procedural safeguards that comply with federal standards to guard non-public client information. While Internet Banking transactions are securely transmitted, e-mail is not transmitted via secure lines. Therefore, information such as account numbers and transaction information, which clients wish to keep confidential, should not be emailed to Bay View, as we cannot reasonably guarantee e-mail privacy over the unsecured portion of the Internet.
Clients always have the option of mailing any information they wish to keep confidential.
Maintaining Accuracy of Information Bay View strives to ensure that the information it maintains about its clients is accurate, current and complete. Procedures are in place to respond in a timely manner, to client requests regarding inaccurate information.