They support us because an ethical marketplace is in everyone's best interest. The BBB reports on both members and non-members. We apply the same standards of reporting on all companies, whether they are members or not, but our reports do state whether or not a business is a member. The BBB does not report on individual or business credit information. BBB reports contain basic company information, such as principal officers and nature of business, whether the company had any complaints and how they responded to them, and when the Bureau opened it's file.
All information is based on the company's performance during the past three years.
The BBB does not endorse or recommend any company, product or service. This is to retain the public trust in our unbiased neutrality. Upon request, we can provide a list of member companies in a certain business category. There are more than 150 BBBs in the US and Canada. Each local BBB maintains records for businesses located in their own service area.