Sandra Mingail Web Managing Editor Millions of commercial transactions take place on the Internet.
Businesses deal with suppliers and customers.
Sales of goods and services span legal jurisdictions and cultural divides. This growing trend for online commerce has spurred the need for resolving inevitable disputes that arise between merchants, suppliers and customers. One of the most common types of disputes to date are over domain name and trademark infringement. But other complaints are sure to surface. Late delivery, inferior merchandise quality, failure to pay and misrepresented services are potential areas of conflict.