Information on each of our divisions is available on the Web site, including contact numbers and e-mail addresses. This includes information on how to send an e- mail to Consumer Protection, Child Support, Crime Victims' Compensation and Public Information and Assistance. Much of the information on the Web site is also available in Spanish so that we can assist as many Texans as possible. Citizens who have consumer complaints can reference a large number of Consumer Protection brochures on a variety of topics including car repair, tenant rights, raffles and telemarketing. There is also an explanation of the voluntary dispute resolution service available to consumers and businesses.
Consumers wishing to file a complaint against a business can download a copy of our complaint form.
Clients of the Child Support Division and people needing to sign up for our services can download all of the necessary applications from the Child Support section. There are also a number of brochures with information on child support issues. This section also contains the widely publicized Evaders page which lists non-custodial parents who are running from their child support obligations. The Crime Victims' Compensation page contains information on eligibility requirements for compensation and how to apply. It also contains information on our Crime Victims' Institute, which studies the crimes committed in our state, and the Sexual Assault Prevention and Crisis Services Division, which trains law enforcement officials and medical personnel to effectively treat and deal with survivors of sexual assault.