Anne Kinderwater Border, Delaware '92, agrees, noting the convenience of the phonathon. Border's gift came after receiving a call from Todd Tenenbaum, Delaware '95. Gifts support colleges, academic departments, scholarship funds, athletic teams, student programs, the library and hundreds of other designations, according to Charles M. Forbes, vice president for development and alumni relations. The phonathon, according to Joseph W. Bradley, Delaware '79, '87M, director of annual giving, also brings in hundreds of address and employment updates. The phonathon is an excellent way to update records.
Callers know their role is more than fund raising.
You're conveying a sense of the University community and what's going on. Bradley says students are trained to listen carefully to alumni concerns so proper follow-up action will be taken. When they tell me they've had a negative experience, I try not to just let it go. I try to find out why they had a problem and see if we can help. Nicole Hollis, Delaware '98, a caller since last September, says she quickly learned that alumni questions and concerns, which are handled confidentially, vary widely.