This tool does not debug script code or determine if the product is functioning properly. Version 1.1 reports on dll version numbers to facilitate problem resolution. Additionally we have compiled the Common Tech Support Questions page. The most common problems and solutions can be found there. Please check the News Page to see if your problem has been fixed already and an update available before contacting support.
All support is handled via email per the following instructions.
We ask that you please consult the online product documentation and Common Tech Support Questions before contacting tech support. Then provide the information requested below. If you own a license for the product you need help with and you want an expedited response, your tech support message subject line should begin with your registration code followed by a concise description of the problem or error you are having. Messages from customers with this format will be handled first. Any messages lacking this format will be treated as evaluation support requests and will handled as soon as we can.