Electric and natural gas utilities are examining their competitive positions, analyzing threats and opportunities, and spending considerable time and resources determining how best to survive and even thrive in this new, highly competitive environment. Utilities are seeking ways to increase profitability in the face of shrinking margins on core services and increased competition. Growing business relationships with existing customers and attracting new customers is a way to accomplish this. One very successful strategy used by many utilities is to offer an expanded array of products and services through a retail services company also known as RetailCo.
Customers are willing to purchase additional services from their local utility.
If the local utility doesn't offer these services, there is a good chance a competing utility will. Once utilities make the strategic decision to be in the RetailCo business, you are faced with the complex decision of how best to accomplish this. Currently, there are over 4,500 electric and natural gas LDC systems in the United States. Our job is to help, guide, direct, assist, consult, argue, be a friend, neighbor, and confidant, and that independent voice which asks the hard questions to help you succeed. Now The window of opportunity is open wide.