Evaluates progress and results. Supervises a group of employees typically involving interviewing, orienting, training, and providing technical guidance. 54 Interviews, hires, orients, and trains students or lower level employees. Teaches laboratory techniques and instrumentation to graduate students, research faculty, and laboratory support staff. Counsels them on technical problems.
Delegates work to staff according to their level of skill and experience.
Consistently provides feedback to staff about job performance and opportunities for advancement. Recognizes staff for their contributions. Treats internal and external customers with courtesy and respect. Serves as the main contact with outside research laboratories, vendors, and technical representatives. Models and reinforces customer service behaviors.