Work at this level consists of using one or more types of software to create or edit a variety of standard documents requiring differing procedures and functions. Incumbent must use judgement and make choices from established alternatives. Actions taken depend on the source of information, type of assignment, or situation. The purpose of the work is to perform specific, recurring tasks required to maintain electronic records, or produce a variety of clerical activities in support of individuals within the organizational unit. The services and work performed facilitate the work of the originators of the material.
Contacts are with employees at various levels throughout the organization.
Contacts are for receiving assignments and instructions, discussing additions or revisions, receiving or giving information, and clarifying terminology. The work is primarily sedentary, requiring no special physical demands. The work is performed in a typical office setting.