We have an incredibly diverse group of clients. L yman agreed. I think the company is successful because the matching process allows people to learn about one another before deciding to be roommates. Since it was founded 32 years ago, the company has matched over 100,000 roommates. E ach new client completes an application containing over 35 questions, allowing the Matching Roommates staff to understand each client's individual needs.
Clients then receive lists with information about other clients who meet their criteria.
For example, Norton said, if a client only wants to live with a non-smoking woman who has no pets, she'll only be given contact information for people who meet that criteria. T his, he said, is why referral services give people an advantage over using classified ads. When you're listed in papers like the Globe or the Phoenix with the above criteria, he said that people will call who don't meet your requirements. You might be contacted by a man who chain-smokes and has three large dogs. But here, people have much more control over who sees their listing.