The surest way to obtain current information on VA benefits and claims procedures is to call the nearest VA regional office.
Counselors can answer questions about benefits eligibility and application procedures.
They make referrals, when necessary, to other VA facilities, such as medical centers and national cemeteries. To assure that accurate information and courteous responses are given to the public, VA supervisory personnel occasionally monitor telephone calls. No record is kept of the caller's name, address, claim or telephone number. Local phone numbers of VA regional offices in 50 states, the District of Columbia, Manila and Puerto Rico are listed in the back of this book, along with the commercial phone numbers of all VA facilities. VA facilities also are listed in the federal government section of telephone directories under Department of Veterans Affairs.