The changing dynamics of how we communicate are reflected in the renewed interest in dialogue, in storytelling and in scenario-building. Different perspectives are presented, and listened to, as information that is added to the whole conversation, not as differences that need to be solved at that moment. In dialogue, storytelling and scenario-building, people define the larger context as much as possible to see connections, to hear different realities and to find common ground. Seeing the bigger picture changes how we interact. Different alternatives are considered and explored when we have a better understanding of how complex and connected issues are.
Conversations create a medium for networking as points of view and information are exchanged.
Issues are re-defined, based on new information and different viewpoints. In this way, communication brings out the collective wisdom of a community as people share their stories, their knowledge. New possibilities, new realities are created through conversations. Content means the facts or information we are giving. Sentiment is how we feel about what we are saying.