Rates are set by administrative rule of the City Manager, pursuant to rate setting criteria in Chapter 3 of the City Code .
Class of service refers to container type.
Commercial service is for containers 1 yard and above. Residential customers pay the cost to provide residential service and commercial customers pay the cost to provide commercial service. This policy prevents support from commercial profits for residential service costs, a scenario not uncommon in other jurisdictions. Past advisory groups, including a Council committee in 1992, have supported this approach as a way to preserve existing, local haulers and help ensure that those who generate waste bear their own costs. Residential service is more labor intensive and more costly to provide.