By Gail Dutton deally, performance-appraisal software streamlines the evaluation process, reduces paperwork, and encourages objectivity. But the gains aren't givens. Managers have to spend some time tailoring the systems to their own workforces. The problem, Drumm says, is that many software programs have a generic set of questions that too often aren't customized for the jobs being evaluated. It doesn't have to be that way.
Anecdotal reports tend to focus on speed and objectivity.
It's easier, faster and uses less paper. Now reports can be completed in one day. As a result, Becker says that more appraisals are completed on time. For managers, many of whom are uncomfortable giving feedback, performance-appraisal software helps to pinpoint areas that need improvement and to communicate the information to their staffs. The survey also found that only 34 percent were satisfied with their developmental planning.