Freight charges on back orders shall be applicable. No credits for overcharges or returned stock shall be accepted outside the terms. Returned Goods RA-stock must be returned within 7 working days of RA Number being issued. Credits WILL ONLY be issued on goods where, the Vendor is notified within 7 Days of purchase that the goods are faulty and those goods are returned in the original packaging and accessories. Refunds shall be a credit on account of applicable invoice charge.
All goods being returned to the Vendor are to be sent at the Vendee's expense.
However warranty goods shall be returned to the customer at our expense via the courier of our choice. The warranty provided on all goods will be the manufacturers warranty only unless otherwise stated. All items carry warranty activated at time of invoice notification. This included any loss of data resulting from equipment failure. Manufacturers' charges related to voided time delays, handling warranty items shall be borne by Vendee.