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We need to have our Web site up and running at all times of the day, for access from any part of the world. BMC Software gives us the confidence that we can give our users the optimal performance and availability. We are committed to providing solutions that address our customers' toughest problems and we will continue to support worthy organisations such as AlertNet. The home pages of AlertNet, including Reuters' latest disaster-related news, are open to the public. The rest of the Web site is restricted to members of the relief community for the exchange of information, some of which may be confidential.