All because they don't know how to handle customer complaints effectively. You can find the time to succeed in meeting your goals. You can find the time to be everything your customers demand. Collecting Your Debts Keeping the cash flowing is vital. In a tougher environment many more customers are slowing their payments or refusing to pay.
Businesses can fail because the failure of others ripples down the line.
Getting and Keeping Customers Customer satisfaction is no longer enough. Our customers are now more demanding and more sophisticated. They know they have a choice. Most organisations are making noise rather than music. This is because everyone, however well intentioned, is singing their own song.