It does not relieve you of any past obligations and charges. If you default, you agree to pay zNET's reasonable expenses, including attorney and collection fees, incurred in enforcing its rights under these Terms and Conditions. Prepaid accounts and setup fees are not refundable for any reason if account is terminated. Any changes in billing information, including account cancellations, must be received by zNET 7 business days before your account anniversary date in order to take effect for that month's billing cycle. No charges will be reviewed after 60 days.
Configuration is limited to one computer and one user per account.
Email is monitored continuously and phone calls are returned within 24 hours. Focus is on connectivity to our system and email for the software in our starter kits. A call back within 24 hours is guaranteed but most calls are returned within a few hours. Email is answered promptly with extended hours. Each technician will check messages and than make return calls.