Under the Workforce Investment Act 1. Determine job openings and locations in businesses and industries. Customized training can take place concurrently or consecutively to employment. Customized training may be paid for by WIA and the employer. In all phases of the job matching, skill upgrading and customized training, case managers will provide all supportive services, follow-up services and tracking to ensure job retention and wage increase.
Case managers are the key players and facilitators in the process of job placement and retention.
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