Case studies and exercises will be used to practice completing forms both manually and electronically for each program. This course is designed to provide practical study and advanced training in using Office 2000. Emphasis is placed on developing insights into the responsibilities of the information processing center including staff, personnel qualifications, and human relations. The course also includes information processing alternatives, equipment and needs surveys, organization and implementation of information processing, and management and control of information processing functions. Emphasis is placed on the expanding duties of an administrative assistant including time management, business composition, human relations skills, and information retrieval for the business office.
Continued importance is placed on verbal, nonverbal, and written communications.
Office planning, environment, etiquette, and protocol are other topics covered, and a variety of specialized office documents are prepared. This course has been revised since the previous semester. This course is a continuation of BOS 157. Advanced word processing and document preparation concepts and skills using Microsoft Word version 2000 in a Windows operating system are covered. This course is also offered in a self-paced format.