Calls usually get right through.
Even when a call must be returned, users rarely have to wait more than an hour for a response. And because PSS is a small company, you get to talk to the most knowledgeable person - Gene, the programmer. If paying for FundRaiser over time , the cost of PSSupport is included in the payments. This way, those who use more support pay a little more for it, which we think is fair, and allows us to keep our costs down for everyone. Upgrading Users may upgrade from one program to another without loss of data or money.