Not all restrooms in the museum are accessible. Moderately accessible restrooms are located adjacent to the cafeteria on the lower level, in the Palm Court Cafe next to the Ice Cream Parlor on the first floor and near the Center Court on the second floor. A public TTY is available on the second floor, in the vestibule at the Mall entrance. One telephone at the Constitution Avenue entrance is accessible to wheelchair users. Three telephones at the Mall entrance and one telephone at the Constitution Avenue entrance offer amplification.
All water fountains are accessible.
Audio description tours can be arranged for any exhibition. Two weeks advance notice is required to arrange for interpreters or for audio-descriptive tours. The brochure is available at the information desks on the first and second floors. The time it will take to fulfill a request will depend on the length of the text being requested and current availability. Accessibility features are marked on the museum's floor plan.