Your resort is in Bermuda but your reservation office is in New York. You want your customers to be able to contact either location, and get the same reservation information from both offices. Following a guest's departure, information from that stay will be communicated to the CRES for long-term maintenance and analysis. From a property's viewpoint, the interface provides the user with the same system-wide guest recognition and activity history as is maintained in the Central office.
Analysis is available on demand in real-time.
At the same time, this can afford a cost effective approach to integration of third-party CRES providers and Internet access, as well as providing a focal point for GDS management.