Encryption provides a secure means to protect your information as it passes over the Web to our servers. Our servers and other technical infrastructure are protected from network intrusion using firewalls and other means. Our employees and contractors have occasional, legitimate needs to access our data servers for purposes of system troubleshooting and maintenance. We ensure that such access is granted only to those who have such needs. All such individuals have signed confidentiality agreements with Medem and are continually made aware of their obligations regarding user information.
Access is controlled via preassigned user accounts that require multiple levels of authentication.
All staff are periodically trained regarding security protection of their personal workstations. Physical Site Security. The facilities that house our servers, network devices, backup data storage media, and other equipment and information are physically secured and attended. Access is strictly limited to only those individuals who require it for a legitimate purpose. Policies and Procedures.