Games like these teach people to watch key numbers and learn how to improve. Donnelley s Northeastern Division has even established a Small Games Council to oversee employee game-playing. And the games continue. At the moment, for instance, pressmen in one of the company s modules have devised an auto-race format pegged to press performance. If a press crew beats its production goals for the month, its car moves around the track so many laps.
Cars lose laps for certain levels of spoilage.
The machinists and electricians in a press s support group are like its pit crew, says Eric Bergstrom. They all know which press is their press and some even know how many laps ahead or behind their press is. It is in the fact that its parts reinforce one another. Business-literacy training is reinforced by scoreboards. The importance of numbers on the scoreboards is reinforced by a bonus system.