At this point, our website was changed to reflect what I had discovered. I might have learned from the school of hard knocks, but nevertheless, I learned it and felt great about it. When you're talking to customers, whether it be in person, on the phone, email, promotional materials, or even from your website, you must always know that you have what it takes and you never give up. When you are confident and show it, your customers feel confident in you. Your confidence helps your customer feel secure in believing you.
Confidence builds credibility.
It proves that you have trust in yourself - something that your client has to have before he'll let you sell him anything. Confidence shows that your are a leader. Customers actually WANT a strong leader selling them, not a wishy-washy, weak person. When you're not, you're not. Don't believe that anything or anyone can break your hot streak.