Cancellation of an account paid three months in advance by credit card will be made effective the 1st of the following month, and the remainder of the months' credit will be refunded to the credit card. If the amount at that point leaves the customer owing a balance, Camalott will write off that amount. Cancellations must be in writing via fax, e-mail, or snail mail, or requested in person. We cannot prorate or discount accounts that have been inaccessible due to tech support difficulties . All unlimited accounts are due by the first of each month, and late by the 5th.
All limited accounts are due upon receipt of the statement.
As a courtesy, we send an e-mail notification to all unlimited accounts unpaid by the 5th and all limited accounts unpaid by the 19th. If we do not receive a response by the date specified in the e-mail, service will be interrupted. In most cases you may specify a date for payment. If we receive a notification from you for payment by a certain date, and payment does not arrive by the date you specify, service will be interrupted. We cannot prorate or discount accounts that have been inaccessible due to non-payment. 5.