Their job is to intervene and address client issues and problems. These officers have been trained to undertake a proper analysis of issues and problems as they arise, and respond to the clients. If a matter requires more in-depth examination, officers are trained to follow up their analysis with a written response to the client within seven to ten days and also provide a report to the head of department or facility. I am a public service nurse working in a hospital. In order that the RHAs fulfill their mandate effectively, so that the population can benefit maximally from the decentralisation of the public health care system, it is necessary that the staff at all public health institutions come under the authority of the RHAs.
All nurses are to be invited to join the employ of the RHAs with an enhanced remuneration package.
When you transfer, all your leave and other benefits that you are entitled to in the public service will be honoured. All nurses will be eligible for pensionable employment with the RHAs and all your past benefits in the public service will be preserved for pension purposes. On transfer, you will automatically join the RHA contributory pension fund with enhanced benefits. Under the RHA Act, your bargaining union is vested with the power to continue representing you. The NHSP also outlines the strategies being used to improve service delivery and shift the focus from secondary, tertiary, curative care to primary level preventive care.