This can result in poor employee morale and external customer dissatisfaction. Employees value time. If time is not used wisely, employees may feel that they are wasting their time. They get into a mode of reacting, rather than responding to problems. This will produce solutions that place the organization at risk of legal exposure.
Conflict affects performance and goal achievement in the organization.
Managers need to be involved in the solutions and preventions of conflict. Performance Improvement Counseling should be considered a positive action. Employees need to know how they are doing. It is management's responsibility to constructively communicate performance that is good, as well as performance that needs improvement. Role of Ethics Disagreements often arise from differences in philosophy of values and ethics.