A QuickEStore announces a powerful new e-commerce development application. ProVision Workbench is an integrated business and object modeling tool that lets you expand your business vision into business and IT solutions. ETrade's online trading infrastructure now banks on a Java-based infrastructure to deliver high availability and reliability. Find out why.
Customer service is the name of the game for e-commerce sites.
And it's even more important for Web-based businesses. But today's customer-relationship management products fall short. Forrester Research reports that less than 2 percent of companies today have a unified view of their customers across sales, marketing and customer-service channels. Online commerce takes new steps with the Java Electronic Commerce Framework. This month, in our continuing coverage of the Java APIs, we will reveal the details behind Sun's online commerce strategy.