Online Customer Service and Support with Livefluence - e.magination network, llc. Your customers access support from any page within your site that features the customer service link.
Customers simply click on the link.
A pop-up window prompts customers for their name, and an automatic greeting is created to introduce them to the customer service representative with the least number of active support sessions. 1 of 2 The customer service representative is alerted to the customer request both by an audible sound and a pop-up window on the computer screen. All customer support sessions are logged and can be monitored by the administrator for quality control. Additional reporting is available to administrators. To learn more, visit the Livefluence site .