If you are having difficulties receiving items from your H.M.O., call your H.M.O. Special Needs Unit and ask if a prior authorization is needed. If you need a prior authorization, ask your doctor for one. Check the updated list of Approved Prior Authorization Requests . Learn more about Medical Necessity and how it is determined. 214 and leave a message.
All calls are confidential.
Liberty Resources is committed to helping consumers with H.M.O. problems. If you were denied services that you received under the old Medical Assistance system, or are experiencing any other problems, you have the right to appeal. For advocacy purposes, DLP is also keeping records on the calls that are received about H.M.O.'s. Liberty Resources, Inc. will document consumers' concerns and keep confidential records as proof of system-wide problems. 214 and leave a message.