Four No Shows within a month may be cause for suspension. The direct cancellation phone number is 350-1099. Follow the recorded voice instructions to leave your cancellation. You should have your Buckeye card ready to show the drivers when they arrive to pick you up. However, we do not lend these chairs out.
All guide dogs can ride with their owner.
This covers sight, hearing, and mobility support dogs. A passenger in danger of losing service will be sent a letter as a warning notice. Additionally, the return trip is immediately cancelled for those who do not show for their pick up. Cancellations are not counted as no-shows if the cancellation is made at least two hours prior to your pick up. A cancellation made within one hour before your pick up will be counted as a no-show.