Customer Information Services hours are between 7 am and 5 pm Pacific Standard Time. I have returned the product sent on trial. All shipments arrive within 5 to 10 days. Prepayment is required for all international shipments and the courier charge will be added to the subscription price. Please contact us to receive Wire Transfer information.
All invoices issued to customers outside of Canada are in U.S. funds.
We will bill you in U.S. funds. If you are located within Canada, you may return the item to our North Vancouver office. This address appears on each invoice for your convenience. To ensure proper credit, enclose the invoice that was sent with the product. Collect shipments will not be accepted.