Ideally, the plan should specify both the data sources you would utilize and the sequence in which they would be used.
Data based upon people is gathered via meetings, interviews, questionnaires, or observation.
Chris Tomlin, the head of human resources development, has asked you to develop and present a plan for assessing the training needs of the sales associates who circulate within the stores. These workers are supposed to advise customers and help them find products. Tomlin has noted a marked increase in customer complaints about the sales associates and feels that they aren't using basic selling techniques effectively. You are group of senior teachers at Triton High School in San Pablo County. Randolph Longstreet, the principal, has set aside funds for training parents to work as teaching assistants.