This week's massive recall of Firestone Wilderness AT tires has Ford dealers scrambling to fill orders from worried customers in the Shoals. I've been doing a lot of talking to older people who are scared. I want to assure them that it is not a situation to panic.
Customers can expect to be put on a waiting list for at least a couple of weeks, dealers say.
We're putting customers on a list. When we get tires, we will call them and put the tires on. Steve Williams Ford Lincoln Mercury in Lawrenceburg, Tenn., placed an order for 300 tires before the recall, which hasn't arrived, said Gerald Morrison, service manager. The dealer will order more tires on top of the 300. We're going ahead and booking appointments in the first week of June.