Hours at the Creyts Road and Lake Lansing health centers will be extended to 7 p.m., Monday through Thursday. Currently, Cedar Street is the only center with evening hours. Urgent care will be offered at one of the health centers on Saturdays. Sunday hours, which are now available at Cedar Street, will not be offered. The centers will continue to offer on-site surgical evaluations and minor procedures, but will no longer perform any surgeries that require general anesthesia.
Consolidation is the first step toward the centers' long-term success.
BCN is planning investments into programs to improve patient satisfaction, the centers' d cor and information systems. We will send group decision-makers in the Lansing area a letter within the next two weeks letting them know of the changes. Please share this information with your appropriate staff.