Click here for more. Despite uncertainty about the length and severity of the current national economic slowdown, public lodging companies have good reason to be optimistic as analysts turn bullish on the sector.
Call centers are large, open, quietly busy rooms filled with cubes.
In the cubes agents with headsets answer questions, verify confirmation numbers, give directions, eat Skittles and take reservations. Reservations people are very helpful for recreational travelers and vacationing resort guests. For these tourists, having a live person on the phone is mandatory. Conference organizers say they will bring back some popular elements of last year to mix with some new programs for this year, according to Frank Wolfe, executive vice president and c.e.o. of Hospitality Financial and Technology Professionals.