The Limited Product Warranty commences on the purchase date appearing on the purchase receipt. If Simple Technology Technical Support determines that the Product is DOA, Simple Technology will accept the return of the Product. Subject to the preceding limitations, including the Warranty Period, the sole and exclusive warranty will be the repair and replacement of the Product or refund of current market value, with remedy and value to be determined solely by Simple Technology. State and local laws may apply. Product may be returned directly to Simple Technology only by first contacting the Technical Support Department.
Authorized returns are to be shipped prepaid and insured, and packaged properly to prevent damage.
The original purchase receipt must accompany the return Product to establish the Warranty Period. Simple Technology will not be responsible for the lost data, regardless of cause, recovery of lost data, or data contained in any return Product. Product that arrives damaged in shipment, without an RMA number, or without the required purchase information, will be returned at your cost without repair or replacement. Simple Technology cannot be responsible for returning such items. All Products require careful packaging.