Provides reference service to local government staff and on-line customers. Partners with government and community groups to develop local information resources. Oversees Inter-library Loan. Coordinates booking of meeting rooms in branches and Administrative offices. Publicity and news is handled for both the community and the staff of the library through all media, including newsletters, newspapers, radio and television.
All advertising is coordinated here.
The department is also responsible for photography, print communications and community programming. Customer requests, demographic and consumer information, and the media are examples of major factors that influence the selection of titles. The Resource Enhancement department seeks outside funding to augment library programs and services. Grant development and writing, sponsorships, individual, corporate and foundation giving are part of the department's fundraising activities for the library system. The department also acts as liaison to the Foundation for Baltimore County Public Library and branch Friends groups.