While each of the four are necessary, none is sufficient by itself to make a reformed delivery system. They must be based in the community in locations that people use in the community-for example, community centers, schools, shopping areas. They must also be accessible, culturally and linguistically. Service needs must be defined by the local community, and the defined services planned and monitored by a broad-based group of community representatives with the authority and responsibility for meeting the community's human services needs. Services need to be flexible and holistic .
Current services are categorical - one agency delivers one kind of service for one problem.
Clearly, this is not what clients need. The human services delivery system needs to be able to be flexible in a way that allows services to be designed that best meet the client's needs and, at the same time, holistically addresses these needs including prevention of problems. Services need to be family centered . Community human services coordination is built on client strengths rather than client pathology, and uses those strengths and resources in problem solving. The program and all persons involved in community human services need to be accountable .