Today, your IT systems must be up and running at all times. Even planned outages can negatively impact you and your customers. Web-based businesses cannot expect their customers to wait for a system to come back online.
Customers can move their business to competitors with the click of a button.
Given this business impact, IT professionals need to ensure high availability levels of their critical business systems. The frequent introduction of new technologies continues to increase the demands placed on your IT support staff, while available resources grow increasingly scarce. Often, it is difficult to decide what type of high availability program should be implemented and how it should be managed. IBM High Availability Services can help meet your global business and e-business objectives, while continuously improving customer satisfaction and maximizing employee productivity. Together, we can analyze your business, processes and procedures, as well as your current and target availability levels, to optimize performance and help improve availability.