From theoretical and empirical work in the social and natural sciences, some key principles have been identified that provide a foundation for understanding conflict. Awareness of these principles facilitates effective management of conflict.
Conflict is a natural part of life.
It is a normal outcome of human interaction in the face of unlimited wants and limited resources. Conflict is not necessarily good or bad. Its absence does not ensure happiness or success. Recognizing, accepting, and understanding different perceptions is important for successful management of conflicts. Effective communication is central to the constructive management of conflict.