Our instructors are certified by the State of Wisconsin Technical College system to be networking instructors. I cannot state categorically that they will all have Novell certificate. Contact with the instructors will be through the Internet and that our goal is to have all contacts responded to within 24 to 48 hours. We will also have a list server for students to discuss issues on an ongoing basis. This class is Internet based with no hands on labs.
All contact is made with the instructor through the Internet.
CBT or computer-based training is not for everyone. We have optional textbooks for all our CBT classes, but they will not be required. When you are ready to take a test in the certification curriculum, you must schedule the exam. To schedule the exam, it is generally easiest to contact Sylvan Prometric directly. Most exams will give you your results immediately upon completion of the exam.