America Online, Compuserve, and Prodigy have entered into an agreement with the Federal Trade Commission to settle complaints of abusive billing and marketing practices. AOL also must run a consumer education campaign to let people know about the dangers of electronic payment systems and customers rights to dispute automatic payments. Time Warner is pulling the plug on its interactive TV pilot in Orlando.
Analysts believe the test run proved too costly for the company.
Cable and phone companies have scaled back their plans to install the high speed cable to the home necessary for such systems. Benton Foundation, 1997. The Headlines are highlights of news articles summarized by staff at the Benton Foundation. While factually accurate, the often informal tone of the summaries does not represent the tone of the original articles.