Many attorney malpractice suits stem from an attorney's failure to communicate properly with a client. Providing frequent direct, understandable updates makes the client feel that the lawyer is working in the client's best interest and the case is progressing. Well-worded letters help clients comprehend the status of the case and the risks involved and reduce the chances that the client will be surprised by litigation developments. Informed clients are happy clients, and happy clients are repeat clients. Communicating with the judge.
Attorneys can also keep clients by producing favorable outcomes for their clients' cases.
Although many elements enter into a legal brief, an important element is writing quality. Here, human nature applies again. Judges spend a considerable amount of time reading briefs. Like everyone else, they appreciate material that is written in an interesting manner. During a seminar, an appellate judge once commented on the tediousness of reading so many briefs.