In addition, the tools diagnose problems, highlight areas of opportunity for improvement or stimlate discussion among management. Most diagnostics will provide you with methods for improvement and an action plan for implementating the changes. There are many kinds of diagnostics available.
Diagnostic tools can be simple or complex.
Some may be self administered, while some are carried out by a company's trained team. The more advanced tools will usually need a facilitator to administer, which would often be a consultant. Diagnostics come in various formats, however most are in the form of questions and answers. Although in the last two years the questions and answers form may have been partly or fully computerized, they are usually found in hard copies. The diagnostic you choose would depend on your time and availability, the price you can afford to pay, whether you want to do the diagnosis yourself or hire a consultant and whether you have a specific problem to address or just want to see how your company is doing.