We also used VisualPM to write another program that takes a text file exported from a Palm Pilot and updates the hours in Projeca. It then extracts current customer, project, and client lists and updates back to the Palm Pilot. Projeca is a great product that is backed by a knowledgeable, professional staff. It is proving to be a reliable source of actual costs for our contract performance, overhead and leave management information for our Systems Integration business. Projeca was by far the most feature rich and the package that was the most reasonably priced.
Customer services is superior.
Every time I call, I get immediate response. If Tenrox doesn't know the answer, they go out of their way to get the answer. His conversion of the database was expedient flawless. Additionally, after the conversion, he continued to assist me with the connectivity issues. I came to Sunterra from a World Class Support Organization, and as an experienced support analyst, I can attest to the value of such an employee.