Groupware technology has great but untapped potential to streamline and improve the group and documentation activities that are paramount in quality management efforts. Guidance is give in this article on how to use groupware in support of quality management procedures. Communicating key measures throughout an organization. A division of Honeywell is noted for its ability to communicate key measures throughout the organization. First, key business drivers are identified, then goals and measures are linked to them at every level.
Communication revolves around goals with each employee's actions linked to company-wide goals.
A continuous improvement control board is used to drive the strategic priorities down through all levels of the organization. Understanding the differences between committees and teams. There are basic differences between the team approach and the committee approach. Participation on committees was a means of giving employees a voice and bringing people together to share ideas on a particular project or for a special purpose. The committee approach has been superseded by the concept of shared management and teams have been encouraged in order to work collaboratively using team problem-solving techniques.