The full range of work activities includes processing mail, maintaining files and records, scheduling and arranging appointments, providing budget support, processing of documents and records, gathering data, preparing standard reports, and interacting with and solving problems for work unit customers and staff. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Assignments are usually of narrow scope and may involve completing a component of a project. Typically no lead responsibilities, but may assist in training new staff members in procedures and coordination work activities of less experienced individuals. Accountability is usually limited to own work assignments.
Assignments involve limited use of discretion, judgment, and innovation.
Policies and procedures are regularly referenced and applied. Assignments involve establishing and maintaining working relationships with others within and outside of the work group. Working knowledge of English grammar, spelling, and punctuation. Ability to use standard office equipment. Ability to use standard work processing and related computer software packages.