Whatever your disability, you will find ways to travel to work, stores, sports events, concerts, movies and medical appointments. Paratransit is alternate transportation that is provided for people who are unable to use mass transit. This means that if you can't use stairs, you can use ramps or elevators at these stations to get from the street to the subway platforms and back again. We are in the process of installing signs, warning strips at platform edges and TTY telephones that will make it easier for people who have vision impairments or who are deaf to also use these stations. The bus operator will ask other customers to change seats if they are occupying these seats when you need them.
All buses also have four additional courtesy seats for people who are elderly or disabled.
If you can't climb stairs, kneelers and lifts on all of our buses may enable you to ride. The kneeler lowers the steps at the front of the bus. Any group of 10 or more may request a demonstration of the lift at a designated meeting site. Bus operators announce major stops and transfer points. If you can't see street signs, please ask the bus operator to tell you when the bus has arrived at the stop where you want to get off.