Learn about how other DOTs are dealing with PM issues, especially communication. Identify ways of improving PM in a DOT structure. Dave thinks that the most important thing in implementing project management is dealing with the organization's culture through effective communication. The emphasis on communication is because he beliefs that success in project management is dependent on the perceptions of project management. Ohio actively markets and sells project management within the organization.
Customer relations is very critical.
Ohio DOT has taken a proactive approach in training for project management by providing a mobile 48 foot semi-trailer, having 16 PCS, that takes the classroom to the students. Ohio trains approximately 2500 district people every year. Going out to the districts helps to keep training cost and expenses down. There are changes occurring within project management and within the Department. Ohio produces monthly newsletters to keep everyone informed.