Englewood Cliffs, NJ, Prentice-Hall, 1987. 823 G621g Harrington, H. James. New York, McGraw-Hill, 1987. The Strategy Game . New York, McGraw-Hill, 1993.
Book call no.
Cleveland, American Quality Foundation, 1991. Book call no. Clinton, NJ, New Win Publications, 1991. Covers employee participation, process improvement, benchmarks, consensus decision making, etc. Book call no.