I reach this conclusion for three reasons. First, the Reverse Directory Assistance service includes adequate measures to protect customers privacy. Second, this service is already widely available. At least nine internet sites offer this service today. Third, approving this service will help protect the jobs of California directory assistance operators.
Directory assistance is the most labor intensive telecommunications service.
Why should we prevent California workers from providing a service that is already available from many other firms, most of which use workers from other states. In summary, we have the facts that we need to act today. Approving this service is good for California consumers and workers. We need no elaborate hearings to reach this conclusion. I ask your support for C-1a.