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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. Inc. Request for Emergency Relief from the Multiple Address Systems Application Freeze, DA 99-1966, released on September 22, 1999. Itron asserts that the MAS application freeze is causing a hardship to the manufacturers and users of AMR systems by denying utilities a full range of options for satisfying their meter reading requirements. According to Itron, the application freeze will prevent utilities from serving their customers with maximum efficiency and may in some instances, force utilities to reduce the level of service provided.