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BMC understands mail and messaging applications are true business-critical tools throughout today's enterprise environments. Server also uniquely monitors instant messaging services, chat services and data conferencing services. Server supports Microsoft Exchange 2000 cluster services providing enhanced availability and scalability. Clustering links multiple computer systems together to handle variable workloads or to provide continued operation in the event that a system fails. At the completion of diagnosis, a root-cause event is communicated to administrators through a central console along with the potential effect of the failure.