The exchange must review its revenue profile constantly. Transaction revenues are a rapidly diminishing item. Ongoing oversight is crucial. Exchanges must define value added services for its members, going beyond simple procurement. These could be in the area of inventory visibility, product collaboration, fulfillment or financial services.
Collaboration rules the day.
This is another critical management issue because most exchanges have a two-year breakeven timeline. If your exchange's model is static, it could well be still born. They were all technically perfect. It's the business model that was flawed, and gave way in the execution. Think of digital exchanges in those terms.