We ship positive film unless you specify otherwise. If not prepaid, a charge is added to the invoice to cover postage, insurance, and handling costs. Air mail and other special handling available on request at additional cost. Material other than microforms are shipped FOB factory.
All sales are final.
Brookhaven microforms that are defective, damaged in transit, or shipped in error, may be returned for replacement, full credit, or full refund, if brought to our attention in writing within 90 days of the invoice date. Returns based on customer's error such as duplicate ordering will be considered if brought to our attention within 60 days of the invoice date. Please do not make any returns until you receive authorization from us. Returns will not be accepted without written authorization. All Brookhaven microforms are on safety base, silver halide film.