Be sure to include a description of the damage, your name, telephone number, order date and invoice number. Make note of the condition at the time it is received and call us. All obvious visual defects and missing items must be reported within 30 days of shipping date. Obvious visual defects and missing items not reported within 30 days of shipping date do not qualify for repair or replacement under product warranty, and will be repaired or replaced at customers' expense. We've done our best to be sure that the color samples displayed on our web site are accurate representations.
Colors can vary slightly.
If an exact color match is required, contact us by e-mail to receive information about receiving product samples. Keep in mind that samples can still have minimum color variations as stated by the manufacturers. This is true with all window covering manufacturers. Since we are not able to determine in advance which patterns will be discontinued, please be advised that patterns may be discontinued at any time without notice. When your order is placed, you may purchase by Visa or Mastercard.