These web pages are still under construction . Please excuse the unfinished look and incomplete state. This page will change depending upon the frequency of questions from readers or if I have an interesting topic to discuss. EDI technology implemented without thought to the underlying business processes will not give the benefits expected by management and, hence, will be viewed as unsuccessful. Dramatic rethinking of the business in conjunction with the implementation of EDI concepts and technology can lead to substantial gains in trading partner satisfaction.
Competitive advantage is the watchword of any successful organization.
One way that organizations have typically attempted to obtain advantage over their competition, at least in the last 25-30 years, has been through the use of more powerful computing hardware and software. More recently, some enterprises have been finding new uses for computers. Rather than merely automating their business, they have developed new ways of doing business. We consider the benefits of using EDI and wonder why not all organizations are successful or as happy with the results as they thought they would be. The problem lies with implementing EDI concepts and tools without understanding the substantial changes to the business processes that could occur from its implementation.