Heritage Hall of Big Stone Gap has 180 beds and a staff of 170. Hospice Hospice is a kind of care designed to provide support for patients in the final phase of terminal illness and for their families. Hospice Choice, Inc., of Norton is a non-profit organization that provides pain management, symptom control, comfort measures, and quality of life to Southwest Virginia residents. It is staffed by a physician, nurses, a social worker, a spiritual counselor, a volunteer staff, and home health aides. Support is available 24-hours a day.
Bereavement counseling is available to surviving family members.
The Southwest Virginia Regional Cancer Center , which opened in August 1995, offers comprehensive out-patient cancer treatment to patients who have been diagnosed and referred to the facility by their physicians. It is a cooperative venture by St. Mary's Hospital in Norton, Wellmont Lonesome Pine Hospital in Big Stone Gap, Wise Appalachian Regional Hospital formerly in Wise, and others. The center provides a team approach to cancer therapy and provides chemotherapy, radiation therapy, gynecological oncology consultations, continuing medical education for local physicians, and access to new therapies being researched at major cancer centers. By providing in-home care for individuals, home health agencies enable the patient to be in familiar, comfortable surroundings and have the companionship of the family and friends. Services provided are skilled nursing care, personal care aids, physical therapy, speech therapy, and case management through a social worker.