The life blood of all financial business. Customer service will in future be enhanced by the use of free phone number and other value added services such as the integration of voice and data. There is plenty of evidence to suggest that Jersey fund managers are keeping up with the advances. It also has excellent IT support provided by local organisations. The postal and telecommunications services are being de-regulated, which is encouraging the availability of new services and price competition.
Costs compare favourably with any country.
I recall in the 1960's and 70's that Jersey's telephone links with the rest of the world often used to be cut by ships in the English Channel dragging their anchors in the Winter gales. This is now a thing of the past with the laying of multiple cables via different routes and the investment in microwave links. Statistics regularly show Jersey's electricity supply to be among the most reliable in the world. It may seem odd to draw attention to such matters in a financial review, but it is difficult for investors to have confidence in a finance centre whose services can be seriously interrupted by storm and tempest or by the general unreliability of its infrastructure. Summary It is not possible to point to one reason why Jersey continues to rank among the foremost fund management centres.