In addition, Dell custom installed and certified 1050 desktops for Carnival's fleet of 14 ships. Through the DellPlus service program, Dell factory-installed a specific software image on each desktop that corresponded with the appropriate ship. The desktops were then delivered directly to each ship ready to be installed. The DellPlus program really helped us to meet our deadline for rolling out the desktops in addition to helping us lower the cost and time involved in the project. With the installation of desktop computers on Carnival's cruise ships, ship personnel can now provide guests increased convenience and service.
Crews can help guests organize their day trips while the ship is docked in their port cities.
They can also access the latest weather reports online, keep track of inventory and order provisions while at sea. Dell also supports internal business operations at Carnival's corporate headquarters in Miami. Results Carnival continues to distinguish itself as a leader in the cruise industry by offering the first Internet booking agent and a fleet of cruise ships fully-equipped with the latest technology. Since the launch of Carnival's online reservation engine, travel agents and consumers have embraced online booking and visits to the Carnival web site have increased by over 200 percent. Carnival's staff now has instant access to updated travel information and can respond even faster to their guests' needs.