If you like what we do here, please click on our sponsor's banner. My password was lost and it took Datek 10 days to replace via overnight delivery.
Customer service is non-existant.
They are also rude and they will lie to you constantly. Over this ten day period I probably spoke with 12 reps. Also their hold time is 25 minutes at times. They are great as long as you never have to contact them. I think the additional trade money is worth it to go to another broker.