Returns must be made within 14 days of purchase. Items may not be accepted without RMA number. Warranty or return items must be sent to Mass Multimedia freight prepaid. Mass Multimedia cannot accept any freight postage due. Warranty is void if items are shipped in other than original packaging.
All products come with a one year warranty including parts and labor unless otherwise specified.
Please allow 3 to 4 weeks with shipping time for warranty returns. Warranty items will be returned at our cost by UPS ground service within the United States. Faster shipment such as overnight service or international service can be arranged, at the customers expense.