That is to say, no one will be added to the network unless five other dealers can vouch for them. Meyer and Mast, who are married to each other, use their personal connection as an asset. If you want to fly off to Europe to see the piece, they will make arrangements. Then there is the standard return guarantee along with the lifetime assurance of authenticity. That is to say, if it turns out the piece is fake two years down the road, they will refund your money.
All dealers sign a certificate of authenticity which arrives with the piece.
They were frustrated that auction houses don't guarantee pieces and wanted to set themselves apart. We targeted five venture capitalists on Sand Hill Road in Silicon Valley, went out there and didn't come back until it was finished. We called the CEOs of the firms we liked, and made our decisions from there. People have the idea that when they buy from auction houses they get a good deal. That's not always true.