Dependents under age 25, also covered by insurance, are included in the sponsor's membership. Consultation Certified lactation consultants are part of our commitment to provide excellent service for women and children. Consultants help get new families off to a great start through Women's Health Services . Consultants also assist in Mommy H Market , a special store for Moms located in the Vera West Women's Center . Consultations are free of charge and are available by appointment.
Consultants are also available for phone or e-mail inquiries.
The Patient Relations Department at Hendrick provides patient representatives who serve as facilitators in meeting the needs of patients, families and visitors. These patient representatives visit each newly admitted patient to inform them of services available through Patient Relations. On evenings and weekends, the charge nurse or the house supervisor is available for consultation and assistance. Patient satisfaction surveys are mailed to each patient requesting opinions and comments regarding the care and service received during their hospital stay. The Physician Relations and Recruitment Department serves as a liaison for the physician, their office staff and Hendrick Health System.