Time frames longer than those above incur no charge, however requests need to be placed as early as possible. Product generation takes an additional 5 days for standard processing or 36 hours for priority processing. The STAR service reduces this whole process to just 12 hours after satellite reception. For Landsat and SPOT, a maximum of 5 acquisition attempts per order will be made until a successful acquisition occurs. Satellite programming for the STAR service is treated as a Priority Acquisition Request.
All acquisitions are subject to satellite availability and made on a best effort basis.
If an acquisition is unsuccessful no charge is made.