Yet too often metrics that measure one dimension of success conflict with metrics that measure another. Poorly designed performance metrics can lead to unwise decisions or produce sub-optimal employee behavior. For maximum results, performance metrics must bring departmental goals and individual motivation into alignment with business strategy. It is particularly valuable to those, such as business unit managers, general managers, corporate strategists, senior human resource professionals, information technologists, and chief financial officers, who are responsible for overseeing the design or implementation of performance metrics. Cross-functional teams with responsibility for design and implementation of performance metrics will find the program especially beneficial.
Discounts are available to organizations with multiple enrollments.
This workshop draws on the expertise of renowned Kenan-Flagler faculty members, from three different business discipline. Robert Bushman, Ph.D. , teaches economics and accounting. His areas of expertise include information economics, executive compensation, organizational structure and international corporate governance. He is especially interested in the interrelationship of performance measures in firms. Dan Cable, Ph.D. , teaches and conducts research in Human Resources Management.