This course begins with a study of basics of management-communications, motivation, change management, leadership, human resources, organizational design issues, and labor relations. It then looks at the development of technical skills in the areas of problem solving, decision making, productivity measurement, resource allocation and performance measurement. The course is taught with an applied focus and utilizes a case study approach. Major topics include schools of management thought, the managerial role, motivation, leadership, conflict management and negotiation, communication, power and politics, strategic management and alliances, organizational change and performance, managerial ethics, and career management. This course will provide an in-depth understanding of the concepts and applications of strategic management as applied to the health care sector.
Course focuses on management and leadership of health and human services organizations.
Students will be expected to learn analytical and cognitive concepts regarding strategic management and apply them to critically analyze situational case studies. Students will also gain greater oral and written skills through discussions and formal presentations of case material. The course is taught via a case study approach. Progressive long-term care is viewed as a continuum encompassing medical and social services positioned to optimize independent living. Relevant experience from other highly developed countries is presented.