After 30 days, you must contact the manufacturer according to the product warranty. So you want to exchange your projector for another model - no problem. Projector People also offers a seven-day exchange program with no restocking fee. You also cover freight and insurance for full value for returning the first projector and shipping the second unit. Exchanged projectors require RMA numbers and shipment by 2nd day freight, insured.
All sales are final on upgraded purchases.
Be in the original shipping carton with all original packing material. For Items Damaged During Transport Projector People endeavors to use reliable and reputable carriers, but occasionally shipping damage does occur. Resolving the problem of transit damage or loss depends on the cooperation of all parties. Inspect all shipments upon arrival. If damage or loss is apparent upon delivery, do not accept the shipment until you make a notation of the damage on all copies of the carrier's pro bill and have the driver sign all copies to acknowledge the notation.