ITS help publications have detailed instructions on a variety of topics. If you can't find the answer to your question, you can send a message from there to request one. If you are on campus and purchased your computer from the Campus Computer Store , you should take advantage of our Onsite Service plan. The ITS HelpDesks have front-line technical support staff and basic printed documentation to help you. ITS regularly offers free non-credit computing workshops and seminars to Queen's students, staff, and faculty.
Computers are available for use at many public and semi-public computing sites on campus.