This allows the user to personally view service information or modify the configuration of the equipment such as user names and passwords without having to understand the complexities of routing technology. No requirement to call service desks, no waiting while an update is made, and importantly - no possibility for error. The provider of the service may also customize this web to carry the provider's specific branding, a totally unique concept within a user interface. A library of Java applets is available for the Service Managed Gateway family. No more wading through masses of indecipherable data records.
Active applets take the data and display it in whatever format the user requires.
Standard applets are available to enable call logging, dial-up cost control, xDSL line quality and identifying traffic profiles giving information relating to network usage. Data is converted to information by using a format appropriate to the type of user. No changes are required to user PCs in order to gain shared access to the Internet.