The user then follows the index link to the image to retrieve the remaining information. It is possible that future Images Online collections that possess some inherent order may be browsable rather than searchable. The MrSID technology allows us to extract and send over the Internet just that portion of an image you want to see, rather than requiring that you download the entire image first. Our U.S. Federal Census collection is scanned from microfilm acquired from the U.S. National Archives and Records Administration. The film itself is thoroughly cleaned and then scanned at high resolution.
Computers adjust contrast and brightness settings during scanning to maximize legibility.
The images also undergo a rigorous quality control process whereby a skilled staff views each image, adjusts settings if necessary, and either approves the image or schedules it to be scanned again. If this is the case, please communicate with our customer support representatives and our electronic production staff will examine the image in question for possible re-scanning. Please have ready the URL of the image page in question. Please feel free to give us your feedback about our Images Online projects. Ancestry offers two ways to interact with our customer support representatives.