Weekend hours are vary by events. Will Call tickets are available at the Box Office 2 hours prior to the event. Individuals must present the actual credit card, a picture ID and the confirmation number. The Will Call Window is located at the Box Office on the street level on the W. Jefferson side of the building. There are no refunds on any Red Wings tickets purchased.
All sales are final.
Playoff ticket refunds will be issued for any unplayed games in the postseason. These refunds will be issued in the form of a check refund or a credit towards next years's season tickets. Two designated smoking areas are roped off outside the east and west gates of the arena. You will need your ticket stub for re-admittance. No detachable lenses over 54mm Cameras with lenses under 54MM are allowed into Joe Louis Arena on game day.