Campus diversity and tolerance for differences are positive values. Mediation is an informal process available to willing parties. CERT believes that disputants should voluntarily want to participate in mediation. We work under a Co-Mediator model in providing two trained, neutral peers to provide structure to the conversation, clarify issues and promote a constructive environment for solving problems and reaching understanding. Again, mediation is a voluntary process.
All discussions are confidential.
The process is structured to facilitate mutually acceptable solutions. Resolutions agreed upon by both parties are more likely to endure. Mediation opens new channels of communication and helps participants deal with future conflicts. CERT provides mediation. The coaches help the student understand their past conflict behaviors and help them to re-evaluate more effective approaches to managing their conflicts.