Within one business day of your unit's arrival at our Service Center, you will receive a report describing the problem, what repairs are required, and when the unit will be returned. For most instruments, we can do this within four hours of receipt. One of our coordinators will be assigned to follow your job from start to finish to ensure continuous work flow. We pay expedite charges to sub-tier contractors and suppliers as needed. If available, a loan instrument is provided.
All labor is included.
All parts used to restore your equipment are included. Return shipping is included.