There is nothing worse than a company that can't fix their own products. There is simply no excuse for Digitech's incompetance. Very straightforward operation and programmability. Delay is clean and the noise gate works fairly well. Sometimes the sound sounds a bit overprocessed though.
Clean tube sounds nice.
I had this unit for about a year without problems. Then it started cutting out on me. I sent it back and they worked on it. They fixed the original problem but created a new set of problems. Clean sound isn't clean anymore.