We never get it right, we just keep iterating to get closer. Fast Company included the author's email address on all articles from early on, and they learned a lot from reader feedback. Change hurts, indecision kills. Tap the global brain pool. There are smart people in more places than the region where your company is.
Companies build their own coffins, and become victims of their own success.
Alan was at a conference where John Chambers, head of Cisco, was speaking. Since Cisco had just that day become the highest market cap company, everybody asked him questions. Fast to market. Time to learning. Speed with which you spread ideas within your organization.