An important tool in resolving conflict is peer mediation. A teacher or student mediator, seeing a dispute, walks up to them and offers help. If both parties agree to mediation, they then meet with two student mediators in a mediation room, usually under a coach's supervision. Be willing to try to settle their differences. The mediators' job is to listen without making any judgment and assist in formulating an agreement, which may be oral or written.
All proceedings are strictly confidential.