It retrieves the correct documents Very difficult to configure, documentation is very poor. Has peculiar case sensitivity - doesn't always find pages containing words in a different case. Only searches the site it is running on, would like it to also search other web sites that I specify. Seems to be case sensitive. Total control over design of query screens and report formats.
Categorization is manual and labour-intensive.
A simple search is not necessarily the answer to finding a specific technical answer within a large volume of information. That is, the tool consolidates a search, but most searches return too many results. 3 Robot Crawling is slow. Swish is nice, free, does one server well. Swish can only cover our one server, and I want to index about 20 throughout the School of Medicine.