They may be tracking lousy consumer experiences at your dealership. Your letter may help them take action to prevent future complaints. Finally, be sure to accurately document your experience at the local dealership, and include names, dates and copies of repair receipts when appropriate. We can't afford to lose any more listeners. Survey Results See repair costs for thousands of cars, spot problem areas, check dealer satisfaction ratings, and read personal comments from over 200,000 Car Talk visitors.
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