By answering these questions you can determine whether the problem is with the physical printer, the print spooler, your application, or your file. If you can send print jobs from different applications, then you know that it isn't something general about your environment but something more specific to the application and so on and so forth. After you've done all of this, let your administrator know what you have tried to do about the problem including all the checks you have made. Be exact as you can in your description and pay attention to detail. Don't be embarrassed about telling the administrator about guesses you have made and unsuccessful tries you made to fix the problem.
Any information is better than no information at all.