Control is the process of monitoring activities to ensure they are being accomplished as planned and of correcting any significant deviations. There are three different approaches to designing organizational control systems. A. Market control is an approach that emphasizes the use of external market mechanisms to establish the standards used in the control system. B. Bureaucratic control is an approach that emphasizes organizational authority and relies on administrative rules, regulations, procedures, policies, standardization of activities, and other administrative mechanisms to ensure that employees exhibit appropriate behaviors and meet performance standards. C. Clan control is an approach to designing control systems in which employee behaviors are regulated by the shared values, norms, traditions, rituals, beliefs, and other aspects of the organization's culture.
Control is important since it serves as the final link in the functional chain of management.
The control process is the process of measuring actual performance, comparing it against a standard, and taking managerial action to correct deviations or inadequate standards. A. Measuring is the first step in the control process. How we measure can be shown by four common sources of information that managers use. Written reports 2. What we measure is probably more critical than the how.