My institution has a subscription to an online journal, but some readers are not able to see the full text of articles and are prompted for a user name and password. The IP address for your machine is not being recognized by our computer. To correct this problem make sure the IP address of the person trying to access the online journal is registered in the HighWire access control system. If that person send feedback to through the journal feedback button we can determine what IP addresses is needed. Readers with institutional online subscriptions gain access to journals through IP addresses.
Access is open and use is unlimited for all authorized institutional readers.
An institution's designated subscription manager registers all needed IP address for institutional access. A list is available of institutions providing usage reports. We have a question about remote access. We have a new system that authenticates remote users by IP address range. All users of the authentication system are affiliated with our main campus, a single site according to the definition on your web site.