If you move to a new address, you have to write again to become a marketing mystery. For advice on situations not described here, you might want to try the Arbitration and Mediation Institute of Canada, in Ottawa. It provides training for chartered mediators, with its affiliated organizations, offers disputing parties a choice of arbitrators and mediators whose qualifications are most appropriate to their business or dispute. Taking legal action is the last resort but be aware that you may have to act within a certain time period depending on which statutes apply to your case. So it isn't always necessary to adopt commando consumer tactics when faced with a product, service or relationship problem.
Companies value their internal and external partnerships.
Professionals need to resolve client complaints. Consumer goodwill is good business. Not a bad deal. L.D. Cross is an award-winning business and lifestyle writer who lives in Ottawa. All Rights Reserved.