Multiple requests are queued and filled in the order they are placed. Once a copy is found to fill a request, it is sent to the requesting location and the customer is notified. When new book titles are requested, the Reserve Unit works with other Library units to identify incoming titles with outstanding requests. Interlibrary Loans Requests for items not owned by the D.C. Public Library may be filled via Interlibrary Loan. Interlibrary Loan is offered to persons who live, work attend school or own property in the District of Columbia.
Customers assume cost of postage, insurance and handling charges.
If the lending library charges a borrowing fee, that must be paid by the requesting customer. Materials cannot be requested from the Library of Congress. Materials obtained through Interlibrary Loan originating outside this circle of reciprocating libraries does not ciculate and must be used within the Library.