It's a war in finding, contacting, questioning, screening, selecting, stealing, and retaining the best possible workforce. If you're not in the battle, then you're losing the war. Performance Management CEOs, CFOs, and executive officers either admire or despise me for the simple fact that I profess all organizations, despite the business make-up, need only one goal. To stay in business. You concentrate on performance.
Departments can have separate strategies toward achieving the one goal.
Managers can have varying interpretations of the importance of the one goal. Without argument or obstacle. Train to the one goal, and consistency will follow. A training foundation is crucial for organizational success. Caught wearing a stuffed shirt and tie as few times as is possible, Ed Zimmerman has served the noble profession of consultative management since 1988, both from the retail and corporate perspective.