As a field, it started in labor management and human relations. Conflict Resolution Approach Explain that different cultures have different assumptions and approaches to conflict resolution. The following assumptions about conflicts and their resolutions are based on Western perceptions and approaches. However, many of the listed assumptions can be applicable to non-Western cultures or contexts. Conflict is not necessarily evil or a failure of an existing system.
Conflict can have constructive or destructive outcomes.
Conflict is a part of all relationships. Conflict is caused by many different kinds of events. People are not problems. Clear and explicit expectations are a part of the resolution process. Conflict can be positive.