Kevin felt this was desirable, because when people do come to the store, they are serious buyers as opposed to lookers. The projections developed for the loan application were met for the first year, and the business has grown sinse. Kevin was able to review several different computer hardware and software applictions and advises people to pick the best and grow into it. Kevin says a real key to his business is customer service. Even though they don't have direct competition like they did when they started, there is always the threat of competition.
Customer service is the only way to maintain the edge needed.
Kevin says he's constantly asked by people how he started and willingly refers to the Small Business Development Center that helped him. All rights reserved. Web site by Inlet .