Sameday service is guaranteed if requested before 2 p.m. Customers must request in writing that service be terminated. This can be accomplished through the fax machine, or by a simple visit to the customer service department. Same day service is promised if the request is made prior to 2 p.m. Payments are accepted in our service center located at 901 S. Jackson Street, at the drive-up window located in the front of the service center, by mail, or at a number of banks throughout town.
Bank drafts are also available.
For more information talk to our customer service department. The first bill will be mailed about 10-15 days after power is turned on to the home. We provide the residents of Tullahoma with electricity, water and wastewater services. We are a distributor of TVA power, and our rates are among the lowest in the country. Our water is purchased from the Duck River Utility Commission and we own and operate the city's wastewater plant.