To register a complaint, students should file a complaint regarding the University to the department or division head having authority over the area relating to the complaint. An attempt to resolve the complaint should be made at each level before it is submitted to the next higher level. The Office of the Ombudsman is designed to provide a fair and effective means of stating a complaint to an impartial person who has investigative powers. This office is intended to be used only after normal channels have failed.
All information is held in strict confidence between complainant and ombudsman.
The ombudsman does not have authority to take disciplinary action, reverse decisions, or circumvent regulations. After hearing complaints, the ombudsman will recommend action or decide that complaints are unfounded or beyond the ombudsman's jurisdiction. After regular office hours, dial 123 on campus or 487-1230 off campus.