Data requests processed by personnel within the climate center are typically completed within 72 hours.
Data are free whenever a full service request can be answered by phone.
Otherwise, full service requests carry a processing fee. All requests which are forwarded to private sector users by mail, Email, or facsimile will be charged a service fee. Rush and super rush order fees apply only to those requests that are placed ahead of existing orders. Super rush generally applies to those situations where the user requires climate data immediately. Scientists are defined as personnel with a PHD education level, while staff have a B.S. or M.S. education level.