Average daily consumption is approximately 6.5 million gallons for the system, and the Town's consumption is 3.1 million gallons. The Town has 117 miles of water mains, four booster stations and five water tanks, with a total capacity of 5.0 million gallons. The Blacksburg-VPI Sanitation Authority, of which the Town is also a member, operates one treatment plant at Stroubles Creek. Total capacity is 9.0 million gallons per day, with approximately 5.8 million gallons per day being treated. The Town owns 16 pumping stations and 107 miles of sanitary sewer.
Commercial deposits vary based on the size of the meter.
Deposits are refunded after one year of a good payment record, or upon closing of the account. Homeowners are responsible for maintenance of the lateral sewer pipe from their house to their property line.