Shortcut buttons provide alternate routes. If a document is long, it has a table of contents with links to main sections so you don't have to scroll through the whole document. Useful content is not more than three clicks away from Home page. Links are accurately described and operate efficiently. Page titles are meaningful and consistent with the words used to link to the page.
Background is subdued and coordinates with text colors and graphics.
Pages load quickly. Pages display correctly. Text is easy to read. Background doesn't interfere with text. Graphics and multimedia have a purpose, add to the instructional value.