Customer loyalty means more repeat business and less money spent on obtaining new customers. One way to keep your customers coming back for more is by making them smarter shoppers. Enhanced product information is a critical factor in educating your customers. It's not enough to have the name, price and a thumbnail jpeg of your products. Click on any of the drugs listed in their pharmacy section, and you' ve got access to medication usage and directions, cautions, and possible side effects.
Customers can also submit new questions for a prompt, personal response.
Once the trust has been established, you can be sure they'll come back for more. Discussion List Interact with other ecommerce professionals. If you have any comments or suggestions on this site, please feel free to send an email to ECommerce Guide's Managing Editor . Corp. All Rights Reserved.