It is a framework for SAP and business process issues. It excludes academic areas because there is a need to first establish the framework, and we can then add other areas later. This framework is intended to assist in identifying and addressing problems. If you are able to fix something, do it. If you cannot solve a problem, it should be brought forward.
Business managers can handle operational problems.
Policy problems will need to be moved forward. A question was raised specific to mynulook. The response was that this will be addressed, and we will be notified. An example of how this chart may work is with Applications Development. At the same time, the computing side is working on a Lotus Notes Applications Team that will develop protocol for developing Lotus Notes applications.