Items that do not have shipping included must be estimated prior to ordering. Small items with shipping included are shipped via UPS ground insured with signature required. These pieces will be marked carefully so that reassembly is easily accomplished. We only do this in cases where the piece would be too large for shipping assembled. If your order states UPS delivery, then you may check your web invoice for tracking number and ship date details.
Delivery is to curb only . . .
If you wish to have indoor delivery, you must specify this in the Special Instructions portion of the order form. There is an additional charge for indoor delivery that will be quoted to you . Even with indoor delivery, driver is not required to unpack and place item. The reason for this is that most people are willing to carry items into the house themselves, and this results in a significant cost savings to you. In the interests of getting the best shipping prices for our customers, we have found that this works best for all concerned.