By JEFF LEVY Windows users see file management being handled by Windows Explorer or My Computer and might conclude that Windows uses separate programs to organize files. In fact, Windows Explorer and My Computer are the same program, Explorer.exe. Not everyone is a good candidate for doing his or her own taxes. Even the most user-friendly tax preparation software is best suited for those with relatively simple returns or those who are willing to spend some time reading about tax law. Taking a computer in for repairs or upgrades ranks right up there with a root canal.
Costs can spiral out of control and the box can get stuck in the shop for days.