The sender was not one of our clients, so it is not cloaked under our confidentiality policy. While those others rob you blind. By the way you lost a loyal customer. This is a very good example of how not to deal with disappointment. Probably not - the last report I heard was that there were 86 different brands of BBQ sauce on the market, many of which are well known and established in the marketplace.
Buyers are very busy people with a multitude of responsibilities.
Few, if any, buyers have time to waste in chit chat or in listening to long detailed histories about the development of an invention or new product. Be brief, professional and to the point in presentations, conversations and correspondence. Because they are busy, buyers favor multi-product firms. The busier the buyer, the higher the one product hurdle . Understand that you are at a definite disadvantage with only one or two products to sell.