I wanted to declare right then that I'd never come back. He didn't care. It's not his restaurant. It's a small link in a big, convenient chain. I knew I'd be back, maybe even before the week was over.
Bad service seems inescapable.
Last month, I had to buy a new tire for my SUV before leaving town. Two businesses near my home said they could not get the work done until midafternoon the day I was leaving. I needed to be on the road sooner. I called around until I found a place that vowed it could have a new tire on before noon. I explained that I lived a few miles away, so I'd be there in 15 minutes.