Setup fees, if any, are charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of the pre-payment. Nemesis Software reserves the right to change prices at any time, unless other terms have been agreed upon. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Nemesis Software in writing for a request of termination of service. For security reasons, we cannot accept termination notices in e-mail.
All payment is in United States currency.
Cancellation Nemesis Software reserves the right to cancel service at any time. All of Nemesis Software's web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees, overages, long term agreements, or dedicated servers. Setup fees are refundable only if the account ordered is canceled prior to activation. No refund is available after the 30th day.