The FCC's Enforcement Bureau will also take action against slammers. These new rules apply to slamming violations that occur on or after November 28, 2000. This is an unofficial announcement of Commission action. Release of the full text of a Commission order constitutes official action. If so, this telephone company slammed you, and that's illegal.
Consumers have a right to file a complaint when they have been slammed by a telephone company.
It depends on whether you paid the bill containing the slamming charges. You must pay any charges for service beyond 30 days, but only at your authorized rate. The FCC and a number of states have joined together to enforce the FCC's new rules in order to obtain compensation for people who are victims of slamming. To find out where to send your complaint, call the FCC's Consumer Center, listed below, or log-on to the FCC's web site. If these sources show that your state has notified the FCC that it intends to administer the new slamming rules, then send the complaint to your state.