Each chapter in Part II examines a contemporary application of mediationto a particular area of conflict. Chapter Three explores communitymediation. Chapter Four looks at school mediation. Chapter Five examines the use of mediation in divorce and child-custodydisputes. Chapter Six explores the use of mediation in child-parentconflicts.
Chapter Seven discusses victim-offender mediation.
Chapter Eight describes the use of informal mediation for staff conflict in human services. Each chapter concludes with a brief discussion of research findings in that area, and an examination of unresolved issues for the use of mediation for that type of conflict. The remaining chapters in Part III explore the dangers and opportunities presented by a mediation approach to resolving interpersonal conflicts. The dangers posed by increasing use of mediation include difficulties in monitoring quality standards and the privatization of conflicts which have an important social component. Opportunities for expanding the use of mediation include expanding its use in managing staffconflicts, in the rehabilitation of violent criminals, and teaching mediation skills in elementary and secondary schools.