At Northeast Pool Store we are committed to your satisfaction. We offer our customers a 30 day guarantee on each and every product we sell that is returned with an authorized, approved return form . You must return any item in its original condition and packaging for a prompt refund or exchange within 30 days of order's arrival. Any handling fees, normal or expedited freight charges are nonrefundable.
All products carry the warranty of the original manufacturer.
Contact information for product manufacturer's can be located by clicking on factory links . All items must be sent freight prepaid and insured for full purchase price. We strongly recommend shipping via UPS or the U.S. Postal Service's insured service so your return shipment can be tracked. C.O.D. returns will be automatically refused. Items returned without proper authorization will be returned to you without hesitation and at your expense.