Please allow 2-4 weeks for credit. You must write your RMA number on the outside of the package. The RMA number is good for only one item and must match the item authorized for return. Do not ship your return in the item product box, you must use a shipping carton and sufficient packaging materials to prevent damage in-transit. Special order merchandise is non-returnable unless error is on part of Seller.
All merchandise is inspected and carefully packed for shipment before leaving our warehouse.
The freight carrier accepts liability when the shipment is tendered for delivery. Do not discard any packaging materials, as a UPS representative will need to inspect the damaged item and packaging materials. Any external evidence of lost or damaged cartons must be noted on the Freight Bill of Lading at the time of delivery, followed by filing a claim with the freight carrier within 10 days of the delivery date. Do not discard any packaging, as the carrier will need to inspect any damage. Any discrepancies between quantities or items ordered and quantities or items received must be reported to Seller within 24 hours of receipt of your order.