CRI - Case Management Services General Information Case Management Community Living Crossings at CRI Deaf Treatment Employer Services LifeWorks Vocational Services Home Case Management Services About the Program Case management provides individuals with a comprehensive approach to treatment so that they can lead productive, fulfilling lives. Initially, each individual is assigned a professionally trained case manager who evaluates the person's situation, discusses options available with the person, consults with others on behalf of the person, and determines which resources are most appropriate. The case manager serves as an advocate and monitors the individual's progress, constantly tailoring treatment or assistance to meet the person's needs. When individuals with severe mental illness request help or are referred to CRI by the Mental Health Access Point, they enter our program called Primary Community Support Service, which is also known as Case Management. Case Management's mission is to minimize psychiatric hospitalization and to maximize the individual's quality of life in the community.
Case managers work with a team to evaluate an individual's needs and strengths.
By working together, the team can provide coordinated services, which meet long term and emergency needs. Case Management is customized to meet each person's individual needs and services are based on what the case manager and each individual decide will most likely promote long term independence. Case managers are trained and experienced in understanding resources such as Social Security benefits, medical benefits, housing resources, and vocational as well as in understanding psychiatric illnesses and how they can impact a person's needs in the community.