The shop, open daily from 10 am to 5 pm, and on Saturday mornings, fronts on Dawson Street, the principal book thoroughfare in Dublin. The Friendly, just inside the porch, is open to members of the public from 12 pm to 2.30 pm from Monday to Friday. It provides light snacks for the weary shopper or tourist, and a friendly and informal atmosphere for anyone that wishes to escape from the bustle of the city for a few minutes. It is staffed by volunteers. The Bereavement Counselling Service meets on Monday and Wednesday evenings from 7.45 pm to 9.45 pm.
Counselling is on a one to one basis.
Each session last one hour only. There is no charge. The counsellors, though voluntary, have received professional training. The location of the church at business hours and convenient to bus routes makes it a particularly popular venue. The Association meets in the parish hall on the first Thursday of the month.