Lower-level employees answer to operational managers, who oversee their daily work. Many firms have several layers of frontline and middle managers. Such supervisors are responsible for managing the functions of an organization. They set project goals, make hiring decisions, settle staff disputes, and ensure that deadlines are met. Operational managers report to department heads who set policy and determine the goals of their divisions.
Department heads answer to the executive officer who controls their area of specialty.
Executive officers work together to set the goals and policies of a corporation. Their work is overseen by the general manager or president, who supervises the entire organization. Above them is the CEO, the highest- ranking manager. The CEO is held accountable for all aspects of the business. However, the CEO still has to answer to the board of directors.