In some parts of the country, buyers go to attorney's offices to sign closing documents on their new homes. Other areas have stand-alone title and escrow companies. And some, as in Northern California and elsewhere, combine both operations in one office. That is, every possible detail for closing your escrow is arranged in advance for the purchase of a home from that builder. There are pre-assigned escrow numbers, lender forms and emergency addendums on hand for use by the buyers and sellers.
Builders are generally very fussy over who they do business with in an auxiliary sense.
Whomever their buyers come into contact with is an important link in their chain. For this reason alone, you can bet that they will hold their escrow and title companies to a very high standard of service. Because this company is given all or a good part of their business, the builder looks to them to give their buyers a high priority. Many title companies have representatives that solicit builder business exclusively, working with them from land acquisition all the way through to the final closed escrow. This alone demonstrates how deep the loyalties may go between the two.