Sometimes this can be difficult, since it takes time and effort to learn to communicate well with any one person. Usually there are hot spots, sensitive issues, past problems, all of which must be successfully navigated in conversation. But, knowing that problem solving, resolving conflicts and building teams can all be accomplished through effective communications, it is critical to try to build those bridges in the workplace. This indicates a certain extraordinary attentiveness, not just to what is stated explicitly, but to what is implicit as well. It means paying attention to context, body language, mood, values and aspirations.
All good leaders have the ability to communicate their goals.
To make sure your audience is really hearing you, you must try to understand and empathize with them on a somewhat deeper level, to know how to articulate your goals in a way which will resonate with them, based on their individual value system. One example of the kinds of contrasts which can exist among workers lies in the generational gap among those who work side by side in the same organization or company. The past four generations of American workers, as well as many of us within those generations, have sharply different world views, values, seminal events and worksyles and one must manage the inherent conflicts between them. Generations At Work written by Rob Zemke Bob Filipczak, and Claire Raines draws sharp differences in the mind- sets of different generations. In essence, the Veterans are the patriotic generation, traditional, hard working, they resist change and see work as more structured and hierarchal.