If a program crashes, don t despair and don t panic. There are many things you can do to recover from the crash. If the problem is in a Microsoft program and the steps I suggest in this chapter fail, Microsoft Technical Support can help you get on your feet again. Software can t hurt hardware. You re not going to break your computer when you try to recover from a crash.
Bugs are glitches within a program.
Most programs have at least one or two minor bugs. You can learn to deal with them. Then let the software company know about them so that they ll be fixed. Improper installation of either hardware or software is a major cause of computer problems. Sometimes all you need to do is uninstall, and then reinstall, the program or the piece of hardware to solve the problem.