There are no retailers or other resellers adding unnecessary time and cost, or diminishing Dell's understanding of customer expectations. Dell offers its customers more powerful, more richly configured systems for the money than competitors. Every Dell system is built to order.
Customers get exactly, and only, what they want.
Service and Support. Dell uses knowledge gained from direct contact before and after the sale to provide award-winning, tailored customer service. Dell's efficient model means the latest relevant technology is introduced in its product lines much more quickly than through slow-moving indirect distribution channels. Inventory is turned over every 10 or fewer days, on average, keeping related costs low. Superior Shareholder Value.