On-line medical control provides an important means of concurrent assessment of the EMT s evaluation and treatment. Feedback from receiving facilities is necessary to measure the appropriateness of providers' assessment and care. Retrospective evaluation Retrospective evaluation is the most time-consuming, most often practiced, and least valuable type of review. Information gathered retrospectively often is incomplete and inconsistent. Critique sessions Here, the medical director or designee periodically reviews selected runs of interest with the providers.
Discussion often surrounds the appropriateness of medical care and adherence to standards.
These sessions should be used as an educational vehicle to review standards, protocols, policies, and procedures. They also provide a great forum to solicit feedback on the practicality of certain standards in the field. An inquiry is a fact-finding process conducted when a weakness in an employee's performance is suggested. Review of the circumstances involved must confirm that the weakness was not system related. The inquiry may reveal that the weakness is related to suboptimal equipment, staffing, protocols, or policies.