Strategy occurs when members' follow hidden agendas. Neutrality occurs when members are indifferent. Superiority occurs when some members feel better than others. A supportive climate allows group productivity. By acting in the following ways, members can ensure a positive group atmosphere.
Description involves sharing one's feelings without assigning blame.
Taking a problem orientation means collaborating to find a solution. Spontaneity means open and honest communication. Empathy tells others you understand their thoughts and feelings. Equality means valuing others' opinions. B. Problem-solving effectiveness can be enhanced by knowing some of the special techniques that have been developed by small group experts.