Emphasis on basic front desk procedures, rooms division departmental functions and relationships, and hotel facilities development. HR356 Analyzes functions of housekeeping and maintenance departments within a hotel. Identification of various hotel design concepts and design characteristics are explored, as well as guest room layout and furnishing. Requires meeting times other than listed in order to meet course objectives. Focus on concept development and managerial decision making.
Course includes researching topics and writing at least three research papers.
Carries writing-intensive credit. Experiences to include selection of classic cuisines, meal promotion methods, budget development, personnel training, production, and service. Examination of procedures necessary to service the group once in-house. Visits to renowned operations will be included in the tour. A given topic may be offered under any special topic identity no more than three times.