This skill affects every interaction and every relationship. The adhesive that binds a relationship is shared expectations, and these can only be achieved through communication. Award candidates have exhibited skills in effective communication, conflict resolution, persuasive thought, the understanding of others, and pure information transfer.
Candidates recognize that skilled communication enhances each interaction.
To have reached a shared understanding is to have communicated. The following is a teaching model of communication skills. Only use what you find meaningful. Words are written, spoken, and heard Tone is heard and felt. Body language is seen and felt.