In criminal justice work from time to time, complaints, grievances, and even criminal accusations come up against employees or the whole department.
Complaints come in a variety of forms.
Most complaints are relatively minor, involving employee sarcasm or discourtesy. Others are about sexual harassment or racism. Others involve excessive use of force, from putting the handcuffs on too tight to giving somebody a pummeling. Some complaints are secondary, meaning that someone is expressing a complaint on behalf of someone else. Others are anonymous, and still others come in the form of harassing phone calls or nuisance reports.