There is, however, little new budget to spend fixing problems. It is unclear who will handle this area. An issue that is yet to be resolved is whether departments will be charged for Y2K consultation services. Richard Jones is working on this form with Bob Fryberger. When a draft is complete, Ken will forward this draft to Deborah.
Desktops are another area of concern for campus.
All desktops must be checked to make sure they will work properly when the date switches to 2000. Ken will pass onto Deborah the methods ITS used to choose our Y2K representatives so that she can use this information to help other departments choose theirs. Ken would like for ITS to clarify how abuse cases are handled so that ITS staff and external customers know whom to contact. Senior managers discussed the fact that ITS needs to have a coherent policy not only for ResNet cases, but also for other instances as well. Also, there needs to be cooperation between campus departments.