The number of seats per Amtrak Cascades Talgo train varies depending upon customer demand and train operations requirements. When feasible, seat capacity is adjusted to maximize ridership and revenue. However, enhanced safety and reduced travel times are benefits of these articulated trains. The number of available seats can range dramatically, from slightly more than 100 to slightly less than 300. Trains have recently been reconfigured to add seats to more popular schedules and reduce available seats on less popular schedules.
Customer satisfaction remains among the highest in the nation.
Convincing people to sample Amtrak Cascades service remains important. This means that on more than half of the days of the year at least one train is completely full and potential customers are being turned away. Fridays, Saturdays, Sundays, days surrounding holiday weekends and the summer are the most busy. At least one train was full on all but four days in August 1999.