Visionaries have been predicting this for years, but a glance at the growing number of players in voice and natural language processing underscores the trend. Command mode is when a user says words linked to commands that are then interpreted and executed. This mode might be used to navigate menus in applications or activate macros. Each word is recognized independently and processed by the recognition software, then passed to the operating system or active application as a command. In dictation mode, the computer transcribes what a person says into a word processing document, e-mail or other application, adding appropriate punctuation and spelling to the words based on context.
Dictation is a more difficult computing function than command mode.
The software needs to know a larger set of words and has to distinguish between words that have multiple meanings i.e. to, too, two. In other words, disparate customer-care information systems are linked together. Front and center customer functions such as sales, marketing, call centers, and online support work together to enhance customer satisfaction and build a relationship that fosters repeat sales. This newsletter is copyright 1999 by Linux Stock News and all rights are reserved. Please read our disclaimer .