There are a lot of women out there who may think that if you call the Hotline, you have to come into Shelter. I like to think of it as a place that you can call just to talk, if that's what you need. Rose, Iona and the other Hotline advocates try to make callers feel comfortable. My goal is to get callers to talk, to give them a sense of security. If they are comfortable calling whenever it's safe, the Hotline can be an enormous service.
Callers can call back as many times as needed.