He said he had been trying to get off heroin and alcohol for the last 3-4 years and had been unsuccessful. He lived alone and was lonely. His friend had suicided. Counsellors have the option of referring callers to another service if they feel the support would be beneficial. The most common referrals were to community services, child protection agencies, child and youth mental health services, and community health centres.
Callers can also contract with a counsellor to call back and discuss their problems further.
One in five of the callers who rang about suicide chose to do this. Rang wanting to die. Said that his mum doesn't love him and that he wanted to get away from her. He said he felt like he didn't belong in his family. As part of this grant, KHL has been gathering extensive information on suicide related calls since 10 May 1998.