From the Customer Service Managers in the stores to the Corporate Executives in the Home Office, each employee has diverse and unique talents and abilities that help Things Remembered grow every day. Things Remembered believes that if a company has happy, loyal, dedicated workers, that dedication and positive energy will transfer to customers in order to create long-lasting relationships. Our stores offer a wide range of the finest quality gifts that can be personalized with embroidery, engraving or etching. North Jackson, Ohio is home to our distribution center. The distribution center fulfills orders from our mall stores, electronic orders from our online store, as well as orders from Things Remembered Direct, our catalog and direct sales division.
Customer service is handled from the distribution center too.
Our Home Office is located in Highland Heights, Ohio, minutes east of Cleveland. Here, more than 120 employees work diligently to make sure Things Remembered gives its customers exactly what they want and need. In addition to offices, conference rooms and computer labs, a full size model of both a kiosk and an inline store are used for layout and planning by our merchandising and marketing groups. This feature allows our creative personnel to constantly improve the stores that will serve our customers in the future. The Key to Our Success - Company History Our founder, Joseph Cole, grew up in poverty during the Great Depression.