Organization 2005 also represents a radical rethinking of IT within the company. The remaining 3 percent are still in corporate IT, says Garrett. Our teams have IT people working side by side with the business people. The IT people are helping build the business with the salespeople. The agents are leading cultural and business change by helping teams work together more effectively through greater use of IT, in particular, real-time collaboration tools.
Analysts applaud the company's proactive stance.
Successful companies can't sit still. They must continually reinvent themselves in order to stay competitive in an ever-changing environment. Investments in technology are needed to do that. A recent example of the increased use of collaborative technology is a product called Swiffer, a dust sweeper with disposable cloths electrostatically charged to attract dust, dirt and other household allergens. In the past, when a product was introduced, it might have taken years for it to be available worldwide.