The driver is not allowed to provide change. On an interstate shipment, if the billed charges are more than the nonbinding, written estimate, you are liable for the estimate, plus 10 percent of the balance at the time of the delivery. Any amount remaining to be paid is due in 30 days. Generally, your belongings will be transported in a van along with those of other families moving in the same general direction. This helps to keep your costs down.
Delivery is made on any one of several consecutive days agreed to before the move began.
If you desire delivery on a specific date, ask your mover about the special conditions of this arrangement. The mover is required to notify you by telephone, telegram, or in person if either pickup or delivery will not be on schedule. Make sure you understand how you will be contacted for the specific delivery time. Get in touch with the mover's agent at the destination and make certain he has your current phone number. If you cannot be reached at your destination upon arrival of the van, the mover may place your shipment in storage to avoid delay of shipment for the other families whose household goods are also on the van.