Who are, in fact, at the next level of acceptance before most businesses are even thinking about implementing the latest technology. Whose expectations are always rising. In brief, you must minimize the gap between customer expectation and customer experience. And to do that, you must invest in the infrastructure tools that help you satisfy your customers not just entertain them. Promises of system availability, reliability, and security must be kept.
Consumers have to be incredibly loyal to keep trying.
At that point of impact, customers are lost or gained. Often for good. Privacy Policy Stock data provided by Stockpoint and its data suppliers.