Unlike some resellers that are satisfied with providing only fulfillment services, Government Acquisitions has grown an average of 25 percent annually since its inception in 1989 by offering a full range of services from custom integration to help-desk support. Working with its government clients throughout the entire technology lifecycle, Government Acquisitions has established itself as an expert in providing custom solutions and ensured a high ratio of repeat business. We are a high-touch kind of company that strives to reach out to the customer at every event. Federal customers become easier to work with.
Business model depends on value-add solutions.
By providing services that are impractical for large manufacturers to offer, Government Acquisitions has found a market category that allows it to weather the ups and downs of government buying cycles. It's important for us to make ourselves different from our manufacturers and OEMs. One way the company sets itself apart is by assigning each account to a specific technical support person, who gets to know the client's needs in much the same way sales personnel do. The result is a system that makes servicing accounts more effective and helps create long-term relationships that are key to repeat business. Gateway Inc. The huge direct-sales specialist steers most government business that requires custom configuration to Government Acquisitions, which then tailors a solution to meet the customer's needs.