A good leader inspires trust and confidence, and as a result enables staff to achieve superior performance, personally and for the company. This program will provide you with the tools and practical applications that will help to increase your effectiveness as a respected leader. Materials and information presented in each session will directly relate to the project. All modules represented in this program will be held, and all class meetings will be held on the dates specified, but the order of the modules is subject to change. A final schedule will be distributed at the first class meeting.
Communications Skills Practicing excellent communication behaviors is key to being a trusted leader.
In this module we will develop and begin to practice behaviors that leaders use in their communication with everyone they meet. Speaking so you are heard, remembered, and respected Goal Attainment Your success as a leader is measured by your ability to lead people where they need to go. Establishing clear goals and providing direction are very important to the success of any work team. In this module we will develop behaviors that leaders use to pass a clear vision to staff, enabling them to attain superior performance. Making extreme success an everyday occurrence Benchmarking Benchmarks are a critical part of improving performance.