Be sure to measure your performance. All the FAQs You'll get the same questions over and over from customers. Make it easy for them to help themselves. If you have customer services reps, interview them. They're your best sources for finding out what customers are asking.
Customers can then get answers to most of their questions quickly.
This keeps them happy and saves you a bundle of money. The FAQ posts should link from every page and should be distributed as written copy to all customer service staff and anyone who answers the company's phones and e-mail. Above all, if you haven't begun planning for holiday customer service, don't delay. If you want your banners to sell better, visit BannerTips. Save time and effort when you have to create your next banner.