It defines good from poor practices. There is an introductory narrative concerned with the reviews we perform on the men and women and the lack of connection to employee appraisals. Thereafter, there are a series of scales with questions that guide the reviewer in making decisions about the quality of the care provider and his or her understanding of the caregiving art. Healthy caregiving environments can only be maintained by constant vigilance. As with Instilling, Examining contains scales with true-life questions that guides the examiner into the very heart of caregiving practices.
Abuse contaminates life, and emotionally responsible caregiving prevents abuse.
Nothing else works. Providers have supervisors, but periodically, we create new organizational mechanisms, quality assurance, for example. Managers can re-invent, or they can teach their organizations emotionally responsible caregiving, the entire organization, top to bottom, neophyte and veteran, supervisor and case manager, secretary and behaviorist, administrator and the last person hired for the third shift. Nothing else works. Care by self-control produces stress.