It is recommended that you call the specific department for up to date information. Your primary care provider needs to refer you to therapy. Referrals from physicians outside of the VA can not be accepted. Upon receipt of the consult, the therapy department will schedule you for an appointment either by phone or by mail. At the present time documentation of therapy services is accomplished either in the computer or as a paper document.
All documentation is placed in the Veteran's medical record.
A VA physician needs to complete a consult request for the item that is needed.