I am interested in web-based information systems. I could send you a copy if you are unable to find it at the library. I would be happy to send it to you in about 3 weeks when I return to the US from teaching in Portugal. It can also require more inter-group cooperation. Most are using an experimental, prototyping approach.
Content is really much more important than formats and technical rendering, as people see it.
In addition, I have come across some interesting material on web design processes. For example, there's this company in Boston, Cambridge Technology Partners, who have adapted RAD to the web design environment. Finally, I've found some interesting articles on the consequences for Systems Development from web customizing and architecture. There are inminent shifts in the way organizations function as the World Wide Web becomes the predominant way that people gain access to computer applications and information. Many organizations are positioning themselves to take advantage of the Web's fledgling form of ubiquitous access.