We will make every effort to expedite shipping, however, as all items are special ordered all sales are final. Severe penalties apply for orders cancelled within 4 weeks of placing your order. Our refund and exchange policy is dictated by our manufacturers and suppliers as we do not stock merchandise. Certain merchandise is NOT returnable such as masks, makeup, wigs, undergarments, video tapes or recordings. All ot her requests for refunds for ANY reason must be requested via email and approved by our manufacturer or supplier.
All Sales Are Final.
Please inspect your merchandise upon receipt and contact us immediately upon any discrepancy. No adjustments will be made for ANY reason, including those above if your request is not received within five days of our shipping date.