The application of statistical methods to analyze data, study and monitor process capability and performance. It encourages team members to expand their thinking when creating solutions. Black Belts are full-time positions. The state of stability, normal variation and predictability. Process of regulating and guiding operations and processes using quantitative data.
Defects are costly to both customers and to manufacturers or service providers.
Eliminating defects provides cost benefits. Similar to Black Belt but not a full-time position. They also review and mentor Black Belts. Selection criteria for Master Black Belts are quantitative skills and the ability to teach and mentor. Master Black Belts are full-time postions.