Simple in-house tuning can boost site performance in that case. Tom McAlister, director of IT and strategy at Ameritrade, said he uses Mercury to load-test his network before it goes into operation. Keynote Service Xchange lets users receive site performance and diagnostic data within a matter of hours. The new automated service is available for free to customers who already have a Keynote service. Yura Wang, Keynote's product marketing manager, said the new service builds on Keynote's ServiceCenter, a portal where customers can check account information and any recent statistics on their sites.
Companies can preset testing to take place at certain times.
For instance, an IT manager can log in once and map out test times and parameters for the next six months. Smith said that he uses Keynote Service Xchange to show his own customers the performance of Speedera's content delivery service.