If you make a mistake don t enlarge it by blaming others. If you don t get the job you want, regroup, rethink, and reconnect. When catastrophe looms focus on using your brain, not your emotions. These are hard lessons to learn, but the closer you can come to learning them, the better for you and for those who depend on you. Civility and caring go hand in hand.
Civility is the grease that keeps the cogwheels of society from freezing.
In college, a student s concern for others is usually best demonstrated in private social situations. Someone with the nasty, selfish personality of the Tasmanian Devil can manage to get good grades. But in the world of work civility takes on a more all-encompassing urgency and the Golden Rule really does apply. Rudeness is seldom shrewdness. Like civility, caring comes from recognizing and responding to the needs of those who depend on you.