A customer can register to receive email notification when the order is delivered. Dell provides a variety of customer services such as user support . User support are including non-technical support and technical support. Technical support help customers with the technical questions which related to their computers. The site provides some special feature and content to enhance its website business.
Customers also can request catalogs and email offers from the site.
There are also learning tools to help the customers to obtain information and answers from dell technicians. Dell also provides information on non-dell add on products to meet the customer convenience and then promoting sales for its computers. The site is very well organized and easy to understand and navigate. They have consistent menus and good headers and footers for most of the pages. They don't have a lot of the graphics to confuse the customers and take up a lot of the loading time.