Training should be a top priority while on duty, although as always, assisting patrons takes priority.
Certification requires demonstrated proficiency in certain competencies.
The training is assignment based, but STAs should not hesitate to ask each other and their supervisors for guidance and assistance. Supervisors will meet with STAs on a regular basis, usually weekly or biweekly. Competencies are changed and assignments revised periodically, based on changes in the field of computing as well as on software, hardware, and networking capabilities at the College. For instance, at the time this is being written, the College is about to introduce GNAV, which will be added to the list of competencies. Each of the following categories has several areas of competency associated with them.