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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. CC Docket No. The Improved TRS Order expands the kinds of relay services available to consumers and requires improvements in the quality of relay services, based on our ten years of experience with TRS and changes in available technologies. Section 225 defines relay service to be a telephone transmission service that provides the ability for an individual with a hearing or speech disability to engage in communication by wire or radio with a hearing individual in a manner functionally equivalent to someone without such a disability.