Third party warranties, if any, for software are contained in the license agreement that accompanies the software. Buyer agrees that it will be bound to such agreement. Shipping and handling charges are not refundable. For opened package with manufacturer guarantee, the customer should contact the manufacturer directly for service or exchange. Due to manufacturer policies, mediaOK cannot accept these returns for service or exchange.
All sales are final for auction and international orders.
A product sent to mediaOK without a RMA number will be returned to the sender unopened, at the sender's expense. RMAs are valid for only 15 days from issuance. No refund for unpacked software package. Manufacturer's warranties are vary by product category. Steps Obtain RMA number for return or exchange.