CA is extending its strengths in systems and applications towards the network, with a clear focus on business priorities. The SLM Option measures, collects and imports performance and SLA data from a wide range of sources including SNMP agents, CA Performance agents, event and application logs, and more. This breadth of data sources results in the most accurate service reports available. This Option can import and export service information with ease, uniting service level management with other existing infrastructure and business management applications. Easy to Use and Understand.
All administration is done through a highly intuitive, Web-based interface.
Reports can be accessed via any browser, anytime and anywhere. Flexible Reporting and Configuration. Reports can be easily customized to present service-level data by day, hour, deviation from plan, and more. The SLM Option's distributed data collection and measurement architecture makes it a fully scalable solution for any size network. Service Incidents Highlight.