Conduct five public forum listening sessions to identify constituencies and issues. Prepare a regional profile of trends, strengths, weaknesses and strategic issues. Conduct a statistically valid survey of public opinion regarding services and service delivery. Conduct five public forum visioning sessions to identify service needs and preferences.
Consultants prepare recommendations for effective ways to deliver services citizens demand.
Consultants evaluate cost effectiveness of alternative deliver options. Conduct five to seven public community forums to receive input on options. Consultants evaluate range of service delivery options capable of responding to citizen needs. Assess autonomy vs. cost-efficiency and assess means of transition for any shift in services. Conduct a public community forum to share results of the entire study.