The Total Quality Management certificate is designed to equip students with a working knowledge of continuous quality improvement principles. The program prepares graduates to participate effectively as managers in a company that has implemented the concepts of continuous quality improvement. Another objective is to teach managers and prospective managers how to use the concepts, techniques and tools of continuous quality improvement in the work environment. All of the credits earned in acquiring the Total Quality Management Certificate can be applied toward the A.A.S. degree in General Business.
Admission requires a high school diploma or equivalent, with one year of mathematics.