Simply reporting that a certain function does not work is not sufficient. Windows programs may have several ways to access a feature. Information about the access path may expedite the resolution of the problem. When a student reports a problem, a faculty member should attempt to reproduce the problem. E-mail is the preferred method for reporting problems.
Computer laboratories are available for course work for enrolled students.
These labs have flexible hours and frequently have a person available to offer assistance. One of the features that comes with enrollment at ECU is individual access to the campus computer network. Each semester, enrolled students are given an account that will allow them to use computer laboratories. Word processing and electronic spreadsheets are typical of applications available to all students. One of the more popular uses of the campus network is electronic mail.