We maintain the trust of our customers and employees by making decisions based on facts, in an honest, straight forward manner. We promote the welfare, safety and integrity of all our employees afloat and ashore. We recognize the individual and team efforts of our employees. The quality of our services is the degree to which they meet the needs of our customers. Bay strives to meet the needs of its customers through a continuous process of quality improvement.
All employees are responsible for quality improvement.
Education and training are vital to the quality improvement process. Our quality goals are accomplished through team effort of ashore and afloat personnel. Bay is dedicated to maintaining a safe, healthy and efficient workplace for all workers. The safety of personnel is the primary consideration in every instance. All employees maintain the Bay Safety Policy and participate in its implementation.