Reference staff meeting to introduce concept of the desk review process. Information and studies describing the process should be made available to staff. Appoint departmental committee to study and evaluate the potential for implementation in the existing library setting. Additional subcommittees may be appointed later to handle related tasks. When a positive consensus is reached, prepare a proposal to the library administration outlining the process.
Administrative support is critical to the program's success.
Conduct comprehensive literature review on related topics. Survey libraries using the desk review process and gather documentation from existing programs. Conduct staff meetings jointly with manager to brainstorm appropriate desk performance and criteria. Staff and manager critique criteria. Conduct user survey based on criteria established and review results.