To help agents use their existing technology resources more effectively. To provide better, more accessible training, with our available resources. To determine if we could successfully conduct technology related training using distance technology. With these goals in mind we set about conducting a in-depth evaluation. Half of those registered receive a pre-workshop questionnaire.
All workshop participants receive a similar questionnaire at the conclusion of the last day.
These questionnaires were designed to determine the participants knowledge and skill about each session prior to and again after the workshops. The questionnaires also asked about perceptions and attitudes about electronic technology use and the use of distance learning technology for professional development training. The participants were self-selected meaning only those who registered were included in these evaluations. Later in the spring we did an evaluation with a control group.