It is important to stress that the majority of end-users are located on Continental Europe, hence this article concentrates primarily on German, Swiss, Dutch, French and Spanish suppliers on the web. In general, documents are located and purchased in the country where the requestor lives, but of course the selection process is not always quite so simple. This represents not only a more cost-effective approach, but also ensures maximum speed of delivery as far as hardcopy requests are concerned. We also notice that this method allows us to gain credibility and confidence with our European customers. There are numerous vendors on the web and the following list of document suppliers is drawn from what we have developed over the last two years of servicing our corporate clients.
All suppliers have three things in common.
Firstly, they allow the requestor to purchase online. Secondly, the ordering form accommodates a separate billing and shipping address. Acting as a broker service, we instruct our suppliers to deliver the document in the chosen format directly to the end-user, while the bill is sent to ourselves. Although this might appear to be a simple process, our past experiences have taught us otherwise. The system itself contains 4 major databases.