While a residential White Pages information system gives out phone numbers for a given person's name and address, Yellow Pages information deals with entries of enterprises of all different categories. Like this, callers can retrieve any type of Internet content or use any available Internet service they like. The required information on the page can either be presented as synthesized speech or as pre-recorded audio. The mailbox can be accessed via the Internet or, without a PC, via the telephone. Messages can be played, deleted, and forwarded by voice command.
Callers can also send replies in the form of voice recordings.
Voice mails can be handled by the same system, as unified messaging control. Philips Speech Processing is the world's leading provider of speech recognition and natural language understanding technology. No matter what type of application or no matter what business our customers are in - Philips speech technology helps them to reduce costs and improve service. Within the SpeechSolutions Design Centers Philips has an experienced team of professional consultants with combined expertise from various areas such as speech recognition and understanding technology, dialog design, linguistics, human factors and system integration. These experts support our partners and customers all over the world in development of natural language and TrueDialog applications, such as Voice Portals, Directory Assistance, and Customer Care.