You can also report a sewer back-up online by filling out the online form at the bottom of this page and describe the situation. The City will then inspect the site to determine the problem. The Customer Service Section of Public Works will determine if the problem is the City's responsibility or the resident's. If the back-up is caused by the sewer main, the City will work to correct the problem. Residents in areas prone to frequent sewer back-ups are encouraged to install a check valve to prevent basement flooding.
Contractors can provide details on installing check valves.
Other Enter the location of the problem that you are reporting. Please Be Specific. Optional Information Please provide this information if you would like to follow up on the status of your service request.