The new unit in the bureau is titled the Application Process Control Unit and is currently staffed by some staff members of the former Operations group - Laurie Pichnarcik, Steve Willett, Mei Lee and Ralph DeParolisa from the maintenance and development group. This new unit is now managed by Bill Hardin. Attached you will find an organization chart which will assist you when communicating with the staff of the Bureau. As part of the reorganization an internal review of the services that the Operations unit provided to Departments was undertaken. This review of services has resulted in both an internal reassignment of some duties and several procedural changes.
Departments are responsible for managing their transactions in the suspense file.
For departments with interfaces, Comptroller staff had taken a very detailed role which, given the experience with interfaces, need not continue. Please be advised effective November 14, 1997. This procedure has become a more time consuming process and has additional risk associated with the transport of the tape from your office to ours and then to the ITD Chelsea data center. This method would eliminate the courier service, significantly lower the risk associated with tape handling and allow you to schedule the file transfer at a time most convenient to you. In addition to the above, ITD has announced the development of a new service for departments who exchange data electronically between systems.