We brief IT Operations, User Support and Network Services on the type and level of support they need to provide to support the University's administration systems and the users. We aim to provide a reliable, secure, compatible and expandable hardware platform for the principal University's administration software as listed above. We house the central servers in the Machine Room. We ensure that the central hardware is covered by maintenance agreements in collaboration with IT Operations and Support. We provide advice on the specification of PC's and printers in departments based on our knowledge of the central systems and the functionality specification of the department.
Departments are responsible for purchasing PC's and printers required to access and use the systems.
We aim to provide comprehensive, reliable and compatible software relevant to the needs og the University, and as specified by the commissioning departments. System development expertise to enhance functionality as required by users through the commissioning departments. Data back-up security on a regular basis using standard data processing techniques 4. Controlled, selective and monitored access to the software systems. Installation of new releases updates and patches 6.