Mediation is an informal, but structured process in which a neutral third party, called a mediator,helps disputing parties work through and resolve problems. The mediator does not give legal advice and does not decide how the dispute should be resolved. Instead, the mediator guides the parties through a process where the issues are discussed, options for resolving the problem are generated, and mutually acceptable solutions for an agreement are considered. The parties control how the problem will be resolved. Mediators are trained state employees.
Any party can request mediation.
Once a request has been made to your agency coordinator or to the Commission on Dispute Resolution and Conflict Management,mediators are assigned who in turn contact all parties to schedule the mediation session. The mediator summarizes this information and assists the parties in defining the issues in the dispute, generates options for resolution of the dispute, and selects a mutually agreeable solution and helps draft a possible agreement. Because mediation is a voluntary process, any party may withdraw from the process at any time. Appropriate notice to the mediator and other parties is necessary. Participation in a mediation session does not affect an employee's right to file a formal complaint or grievance.