The dispatcher will then evaluate the call, render any assistance they can by telephone, and dispatch and coordinate responding police patrols. All emergency 'blue phones' and emergency elevator phones are linked to this center. It also serves as an alarm reception center. As well as maintaining alarm panels of our own, all independent alarm companies will alert us first to calls received within our call for service area. In addition to all these police duties, our communication center serves as a campus information and assistance center when the primary NAU switchboard is closed.
Dispatchers routinely find ways to give assistance to a wide variety of callers.
Whether using the university emergency police line 523-3000, or being transferred from the 911 center, we ask caller to try to follow some important steps so we can help you better and faster. Please take the time to read the section below. You won't forget the number, and programming the number invites accidental dialing of the number. This needlessly burdens the dispatchers and system with non-emergency calls. Choose any emergency contact outside the area that will be affected by the disaster.