Members need to know they have a right to complain. We can not stress how important the Chain of Command. This is a great opportunity for a chain of command commercial. When CAP squadron commanders employ, teach, and are responsive to chain of command principles, the system works. Not all squadrons are created equal and some CAP members will never be satisfied.
Complaints can come in all sizes, shapes and flavors.
IGs ask if the chain of command has been attempting resolution but the principle of accountability allows people to seek other avenues of redress. All corporate employee matters are referred to the Headquarters Personnel Directorate. Sexual harassment and discrimination are illegal. Publish this policy at least annually. Reprisal is also illegal.