But most of all, members reap the benefit of their credit unions' success. The credit union is not in business to make a profit. There are no outside stockholders whose interest is in making money at the expense of the customers. But as times change, so do credit unions. When new financial service needs surface, credit unions find ways to satisfy those member needs.
Credit unions remember their mission.
Credit unions respond to financial emergencies as well. Credit unions also ease the financial burdens members face due to circumstances beyond their control. For example, credit unions offered loan extensions, emergency loans, interest-free loans, and financial counseling to workers furloughed during the federal budget battle. Defense credit unions work to make sure that in wartime or while on peacekeeping missions, American troops and their families have adequate financial services during their tours of duty. Going the extra mile is common for credit unions.