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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. These rules are designed to reduce telecommunications fraud such as slamming and cramming by making telephone bills easier for customers to read and understand, and thereby making such fraud easier to detect and report. We hereby deny these petitions. The rules adopted in the TIB Order originally were to take effect on July 26, 1999.