This handout is an introduction to the concept of assertiveness . It is not intended to replace assertiveness training. What it will do is provide some information about the nature of assertiveness and how it differs from other methods of dealing with people. Most people confuse assertiveness with aggression or getting my own way . True assertiveness, however, is much more than that.
Assertiveness considers the rights and needs of everybody .
It assumes that everyone is equal . Because of this assertiveness can be thought of as a method of increasing choices for everyone . When we are unhappy with a situation we have at least four choices. If we are happy to accept the situation then all well and good. If not then we must choose one of the other three options.