If someone had a big hand in the disaster, hopefully he will be shipped off to a small atoll near Greenland. Problems will be faced. New strategies and early warning systems will be developed. Not only will new and better systems be installed but new leaders will emerge from the smoke and din of crisis. If you are in business long enough, one day you will have a real crisis or unforeseen disaster to manage.
All crises are shocking and upsetting.
Whatever caused the crisis, you will suddenly be facing monetary loss, a career in jeopardy, perhaps angry customers and employees, even reporters who are questioning your competence. It's too late for an ounce of prevention and you're not sure yet what the cure is. Don't panic and don't allow others to panic. Events may be unfolding rapidly and all your employees running for the life boats. What you have to do is take charge, no matter what the circumstances are, begin to manage your company's reaction to the problem and redirect events in a more positive way.