The conference seeks original and competitive papers that deal with service management. All papers will be subject to a double blind refereeing process. Papers are accepted in English or French. Deadline for receipt of submissions is September 30, 2000. The conference calls for original papers, written in English or in French.
Authors are free to subsequently publish their paper in any journal of their choice.
References are to be listed alphabetically at the end of the text following the American Psychological Association style. Journal of Today's Tourism . Registration fees include meals, coffee breaks, cocktail and a copy of the proceedings.