If an account reaches 60 days past due, it could be turned over to a collection agency or an attorney for collection. Big Net South may terminate service until all fees are paid to Big Net South. If Big Net South does not immediately terminate service it in no way forfeits that right to terminate it when necessary. If a credit card charge is declined for any reason, service could be interrupted immediately until the charge is accepted or the account is paid current by some other method. Big Net South is under no obligation to resubmit the credit card charge after receiving notification of a declined charge.
Customers are responsible for their fees regardless of their use of the system.
Big Net South may seek the service of various collection agencies for excessively overdue accounts. Big Net South reserves the right to back bill any customer for services used, but not billed. Set-up fees, if any, are not refundable. Big Net South will terminate system access for the customer at the time the customer requests cancellation of service. Big Net South reserves the right in its sole discretion to terminate any subscriber's service.