Variety requires incumbent to identify necessary steps involved in each process. The employee determines the corrective action to be taken after considering the problem, type of equipment, possible causes, and past experience in operating such equipment. The operation of the equipment facilitates the work of others within the organization and contributes to the overall effectiveness of the operation. Performance of the work affects the quality and timeliness of the service. Contacts are primarily with co-workers in the immediate and support units and immediate supervisor.
Contacts are for the exchange of information regarding the work.
Typically, the incumbent is seeking specific instructions not covered in the guidelines. The work requires frequent bending, stooping and walking, carrying items such as magnetic tapes, trays of forms, reports, paper, etc. Bins of work are pushed to other locations. The work is performed in a light industrial setting or computer environment, with moderate risks and discomforts such as high noise levels, unusually cool climate, and exposure to inks, chemicals, toner and paper dust. More care required to avoid accidents than needed in the usual office environment.