So you've probably used up any excess capacity. That compares with 8 percent revenue growth from 1998 to 1999. Without the Y2K scare, the entry and PC numbers would have been stratospheric. Our cover story on analyzing Web data shows the Web is growing up. E-commerce's future belongs to companies that can incisively analyze gobs of data.
Brand building is the name of the game.
Slowly, if at all. No dot-com I know is reporting healthy profits. However, the endgame will be won by the companies that can best read individuals' minds to deliver what they want before they realize they want it. It's possible that someday a Web site will consider it a defeat if consumers had to proactively find a product on their own. Let me know in the talkback below.