The vast majority of problems seem to occur while using Explorer . Be patient and don't cancel the download. After about four minutes, Explorer should resume downloading, but it may not work in all cases. If you correctly followed the download instructions, your version is already 128-bit. Try again when it's less busy.
Busier times are usually in the evenings and on weekends.
The 128-bit version is available to U.S. and Canadian citizens or permanent residents only. Double check that you've entered a complete and valid phone number. Finally, be sure that the area code, postal code, and province that you enter on the form correspond. You can disable cookies after your new copy of the Netscape software has been downloaded successfully.