Through live interaction, a facilitator can provide closure by wrapping up the experience, responding to open issues, and beginning the process of transferring lessons learned to real-world situations. To drive home lessons learned, you may want to provide participants with a written review or ask them to forward questions to experts who can address work issues. A collective group summary with a live facilitator may also be helpful. When possible, it's best to adapt facilitation to meet the goals of the learning experience. Keep the conversation going, e-style.
Conversation draws people into learning.
When they interact, learners can help each other work through simulations, games, and other interactive exercises and transfer what they've learned to the workplace. E-learning can be especially effective when conducted as a team exercise. When two to four learners gather around a computer, they can discuss strategies and interact in much the same way as in a classroom. When that's not possible, it's important to incorporate other types of learner interaction throughout the experience. This is where e-learning developers should take a page from the games book.