Many have supervisory tasks as well as or instead of the job for which they were hired. As a result of automation, different tasks have switched to different departments to insure better workflow. Training is essential with any automation project and reclassification. Staff development and all types of continuing education need to be promoted. Whether the training is in house or not, a majority, if not all the staff need some additional staff development.
All staff needs to be comfortable with any new automation.
Different people have opposing views on the effect of automation on the evaluation process. At some institutions, the employee evaluation process has become more formal. At other libraries, flexibility and adaptability are seen as primary qualities in employees. Judith Wild was the facilitator and Rebecca Mugridge was the recorder. Most people had complaints about their systems' keyword searching and more than one system have different searching mechanisms for the public and the staff.