Any shipment requiring a proof of delivery must be communicated to the Customer Service Organization within 3 months from the date of the invoice. Failure to communicate this request within these guidelines will cause any deduction for this shipment to be disallowed. Any deduction for nondelivery of product must be made within 15 days of the invoice and be accompanied with your debit memo. Failure to provide this information within these guidelines will result in your deduction being disallowed. Calls to the Customer Service area are routinely monitored in order to provide you with the quality customer service you have come to expect from US Surgical.
All sales are final.
However, we realize that it is sometimes necessary for our customers to return product. Only products purchased directly from United States Surgical will be accepted for return. United States Surgical will issue credit after full inspection and acceptance of the returned merchandise. Credit will not be issued for any product returned that is damaged or beyond our corporate expiration policy. United States Surgical will dispose of product received in this condition.