As a result, the workplace is increasingly multicultural. Those skills are increasingly important as the American work force expands to include a wide variety of cultures.
Culture is a set of learned attitudes, behaviors, and the other things that comprise a way of life.
You ll find many ways of life represented in the workplace. Depending on your experience with and exposure to different cultures, your comfort zone with different groups can expand or contract. The challenge to today s employer is to ensure that its work force s diversity is a source of strength, not one of conflict. Communication Styles Miscommunication is a major source of intercultural discomfort and conflict. Communication verbal, written, and nonverbal goes beyond what s said, written, or expressed.