During the course of employment at Concordia University, there may arise a job-related problem that an employee feels should be corrected. The employee is to bring the problem first to the attention of his or her supervisor. If the problem is not resolved to the employee's satisfaction, the problem is to be presented to the department head or to the area vice president. The goal of these discussions is to resolve the problem. The staff welfare committee may also be consulted as a resource for resolution of a problem.
Any employee has the right, without prejudice, to initiate a grievance procedure.
Grievances which arise from a specific occurrence must be presented in writing not later than five working days after the occurrence. Any grievance not presented in writing within the five working day time limit shall be deemed withdrawn and ineligible for subsequent hearing. The grievance or appeals process should be initiated only after all other approaches to resolving a disagreement or grievance have been exhausted. If an employee decides to initiate the grievance or appeals process, the employee must complete a grievance filing form, available in the human resources office. The grievance is to be as specific as possible in describing the nature of the grievance.