Normal response time is within 3 business days. Response is by mail or fax per your request. The name and address of the audit firm, the name of the First Union customer for whom the audit is being prepared, and the signature of the customer authorizing the information to be released are required. Audit reponses are mailed directly to the requesting audit firm or CPA via U.S.Mail. RMA Statement Of Principles for the Exchange of Credit Information 1.
Confidentiality is the cardinal principal in the exchange of credit information.
The identity of inquirers and sources should not be disclosed without their permission. All parties involved in the exchange of credit information must base inquiries and replies on fact. The purpose of the inquiry and the amount involved should be clearly stated. If the purpose of an inquiry involves actual or contemplated litigation, the inquirer should clearly disclose this fact. Proper identification should be provided in all credit communications.