He needs change agents. Under Smith, GM's top executives used the go-go 1990s to turn a sclerotic industrial dinosaur into a profitable automaker that's more successful in more parts of the world than its chief rivals. But that's not even close to being enough. The world is a far different place than when many of GM's senior executives started their rise to the top. Everything moves faster.
Competitors are better.
Market share is under pressure. Consumers are more brand-conscious, less loyal and have far higher expectations for their cars and trucks than their parents did. Wagoner knows all that. So do many of the employees, investors and competitors watching him. We welcome your comments .