IS should clearly be involved in the strategic planning process. Good IT leadership. In many organizations, one of the roles of the CIO is to reduce the cost of doing business. Good IT leaders do more than just reduce costs, however. The role of corporate culture.
Corporate culture can impact the effectiveness of IT utilization.
This is particularly true for small to midsize enterprises that grow quickly or over time. Processes are often broken, and while both business and IS complain about one another, little is done to fix the process, widening the gap between them. They want little or nothing to do with the business they serve. Although this approach may have worked in the 1980s, it will hinder the ability of an organization to achieve alignment. These are just a few of the factors that can affect the ability of a company to achieve strategic alignment, but they demonstrate that the strategic alignment process within an organization is likely to be a slow and time-consuming process.