2 to 4 years of progressively responsible experience in work involving the application of relatively complex regulatory material along with extensive public contact, or other closely related experience, the lesser amount being acceptable if acquired in the performance of substantive visa work. At least two years of college level study is highly desirable. A thorough knowledge of applicable laws, regulations and procedures. Ability to draft reports and correspondence in English and Spanish. Ability to apply good judgement to evaluate evidence and apply complex regulations.
Ability use tact and good judgement in dealing with the public.
Ability to work under continuous pressure.