Over 85,000 rides are provided annually. Any person, who is unable, as the result of a physical, visual or mental disability, to board, ride or exit a Centro bus without the assistance of another person. Any person, who could use the Centro bus service but the route they wish to travel does not have an accessible bus. Any person with a disability, who has a specific impairment-related condition that makes it impossible for them to travel to a Centro bus stop.
All eligibility is on a trip by trip basis.
Centro bus routes must be operating at the needed time of travel. Syracuse, and at the downtown information booth located at Fayette and Salina Streets. The earlier you can phone-in your request, the better. Requests are taken at least one day in advance, and no more than 14 days before the day you wish to travel. On weekends and holidays all trip requests will be taken by the answering machine.