These pages provide detailed information you may need to help you understand the changes and charges on the new bill, including the various line items that break down the total bill into its various components. This rate reduction was made possible by Rate Reduction Bonds. The resulting savings were passed along to small customers in the form of the rate reduction. Right now, those rates are frozen through a transition period that can end no later than March 31, 2002. After the transition period and rate freeze end, rates are expected to drop again as competitive market forces take effect.
Customers have freedom of choice.
Instead of buying electricity from only your utility company, you can search the marketplace for a better deal, or for a different product. Or you may find a supplier that offers other services you want. Consumer protection has also been built into state law.