If something is not known to be a fact, do not report it as a fact. Teach your soldiers to report matters exactly as they know them, based on what they see and hear. Ensure that all soldiers are completely informed on the mission. Communications is the means by which leaders get subordinates to understand and accomplish a mission. Communications may be verbal or nonverbal.
Communications involves the transfer of information from one person to another.
Each of these elements is a potential source of communication failure. By analyzing the component parts of the communication process, the leader has a better chance to communicate effectively. Good listening involves everything that is communicated to you both verbally and nonverbally. This means more than simply concentrating on what the other person is saying. It includes letting the other person know that you have heard him or her.