Courtesy Calls - Entergy attempts to contact every customer by phone the day before they are scheduled to have their power cut off. While, in many cases, the reminder results in quick payment of the bill in full, qualifying customers are offered payment extension or delayed payment options. This is for customers who depend on the care of others. This is a series of options for customers who are away from their homes for extended periods. Options include Draw Draft, prepayment and forwarding bills to another address.
Customers can customize their billing and payment options to accommodate their individual needs.
This program assists customers who are dependent upon life support systems. Special consideration is given to these customers when normal disconnection of service would have occurred and in restoration of service following a power outage. Legal Information . Privacy Policy . 1998 - 2001 Entergy Corporation, All Rights Reserved.