20000728 Library Services for Distance Learners Article questioning why library services for distance learners have not kept pace with technological developments. Each institution is categorised as academic, governmental, public, or special, with an indication of software employed. Library Services for Distance Education Collection of resources related to the provision of library services to distance learners. Offers guidelines, examples of the implementation of library services for distance education, an annotated bibliography, and links to electronic mailing lists and special interest groups. 20001206 Public Services Quarterly Journal dealing with issues relating to information technology used in public services.
Articles address user expectations, quality of service, use of resources and cost effectiveness.
Abstracts available online from 1995 onwards. A Manifesto Searchable full text of a 1992 book about changing library services, and the uses of technology in the redesigning process. Chapter titles include The Paper Library, the Automated Library, and The Electronic Library. 20000513 Resource Based Learning and the Impact on Library and Information Services Discussion of the role of LIS in, and the effect of, the shift to resource based learning. Reference Service in the Digital Environment Article which aims to provide a perspective on the information seeker in the digital environment as one whose need for a personalised, human-delivered reference service is greater than ever.