People with serious brain disorders and their families have access to necessary treatment, services and supports shown to be effective. Consumer and Family Involvement Consumers and family members are involved in all aspects of the treatment system serving them, from oversight, monitoring and evaluation, to partnering in their own treatment decision-making. Survey of consumers and family members about their view of their involvement in their own treatment. Treatment, services, and systems provide care in such a way so as to promote the best quality of life desired and possible for a consumer. Survey of consumers about their view of whether the treatment system they are involved in promotes recovery, is satisfying to them, etc.
Consumers have a right to be protected from abuse and have meaningful access to due process.
Number, type, and outcome of grievances and appeals. Severe mental illness is treated as an illness and disability rather than as a crime. Effective state and local councils on offenders with mental impairments. Survey of consumers asks about the responsiveness, sensitivity, and attitudes of their treating professionals. State tracks number of individuals with severe mental illnesses treated in a given time frame and that reflects a reasonable estimate of the number of individuals expected to live in the catchment area.