You may know someone who you feel may need the assistance of a Counselor. You may also need to contact Campus Security. Keep the individual with you while you talk with the Counselor who may suggest that you walk the individual over to CAPS to ensure that they come. If it is not an emergency, then have the individual contact CAPS to schedule an appointment with a Counselor. If the individual is unsure about what to do, and they want to speak with a Counselor, you can call and make the appointment for them.
Counselors can also provide faculty or staff consultations.
This means that if you need an off campus counseling referral, assistance with how to handle a student or help dealing with your own personal issues, the counseling staff can provide you with these services.