Should any problems occur, Keystone Connect will make every effort to ensure that services are restored in a timely manner. Keystone Connect may occasionally require new registration and account information by Customer to continue this service. In addition, Customer shall notify Keystone in writing or by e-mail of any changes in the account information, such as address or phone number. Keystone Connect also requires updated credit card information from those customers choosing this method of payment one month prior to the card expiration date. We strongly recommend you send this information by mail.
All accounts described below are for personal, access.
Note that signing on with more than one concurrent user session through our modem pool is explicitly prohibited, as is lending or giving your account password to others, outside of your immediate family living in the same place of residence. The person who opens the account is the Primary Accountholder and is responsible for the actions taken by any user of the account. Keystone Connect recommends that any authorized user of an account read and understand these Terms of Service before using said account. Keystone Connect reserves the right to change the terms and conditions by notifying Customer in writing or by email at least 30 days in advance of the effective date of the change. Use by the Customer after the effective date constitutes acceptance of the new terms and conditions.