We are here to provide an informal means of problem resolution if you have a University-related dispute. An Ombudsperson is not empowered to change a decision, but through i ntervention or a clarification of matters, information may emerge to assist in the resolution of the dispute. The University of Arizona Ombudsperson Committee is made up of students and employees from all University areas, nominated by their peers and appointed by the President, to provide an informal means of problem resolution to University-related disputes. People with problems, grievances, questions or complaints may contact any member of the Committee and ask that member to act as a facilitator on their behalf.
Contacts are confidential and there is no fee.
Ombudspersons may provide information, direct the affected party to the appropriate resources, and, if needed, provide an informal means of problem resolution for individual employees, students, and members of the public who have problems, grievances, questions or complaints regarding the University. Ombudspersons are not empowered to change a decision, but through their intervention, decisions have been changed and disputes resolved. If Ombudsperson intervention proves unsuccessful, and the parties proceed to formal hearing, the Ombudsperson will not disclose any matter discussed with either party. All information received by Ombudspersons is confidential and records created or received will not be released by the Ombudsperson. Ombudspersons will not testify or provide statements about cases in which they were involved to grievance or other committees.