Integration of reverse logistics services improves supply chain efficiencies with increased truck and return load capacity, lower disposal costs and more control over product return flows, providing companies, particularly retailers, with a significant competitive advantage. With today s automated technology, IM-Logistics can significantly decrease the cost of handling returns, said Terry Tysseland, senior vice president of U.S. operations, Ingram Micro. Our new reverse logistics center provides a level of automation that is unparalleled not just in the technology industry, but throughout the business world. Customers will benefit from better operating efficiency and profitability, and an enhanced end-customer experience. The system s continuous operation eliminates costly downtime and allows flexibility in scheduling daily replenishments to maximize peak-hour performance.
Customers also benefit from lower off-hours shipping costs.
Since the system does not require waiting for data batches to follow a product s progression through the DC, customer service questions can be addressed as they arise. This capability provides substantial transportation savings for IM-Logistics customers. In today s complex business environment with multiple channels to market, our customers need strategic management and design of logistics programs that integrate efficiently into their overall business processes, Terrell said. IM-Logistics offers the project planning and management expertise that can create successful supply chain solutions. Combining IM-Logistics services with that of industry leaders like Digital River allows customers to get products into the hands of the right people at the right time.