Initially, the electronic business service will be available to customers in the United States and Canada. Eastman intends to expand the service globally. Our objective is to make it easier for our customers to do business with Eastman.
Customers can benefit by participation with ready access and constant availability.
The Customer Service Representative will still be there to provide the personal attention Eastman has long offered. The E-commerce site is a complimentary, online service that will give our customers convenient access to the information they require at the precise moment they need it, from account status to product and technical data. The addition of an electronic commerce extranet to the Eastman website provides customers with a secure link to enhanced online services and tools, such as a product information catalog, technical product help center, online site for business transactions, and personalized profile and account. After logging onto the website, registered users will be able to easily place purchase orders, review the status of previously placed orders, revise orders or verify the delivery status of railcar orders through railcar tracking. Visitors to the demo who register will receive a free gift and be eligible to win one of ten Dell computers.