We are enhancing our service offerings to add convenience for our customers, while improving operational efficiency, said Dave Bucci, sr.
Customers can easily initiate and monitor service calls at their own convenience.
This service also allows them instant access, which may significantly reduce the number of status queries via telephone. Designed with industry standard security, it offers access only to authorized users. Diebold has committed a tremendous amount of resources to building a service and support organization dedicated to achieving total customer satisfaction. Replacing existing dial-in communication methods, the new solution from MDSI will enhance Diebold s service delivery process by providing the company s customer service engineers with the latest in wireless communications for accessing information. All rights reserved.