For the first time in history, researchers may easily discover what the public thinks of certain companies and their products or services. The resources below assist in finding public opinion. 22 May 2000. Read our research tip for discovering prior email communications. Read consumer complaints.
Consumers select a company and detail the nature of their complaint.
Companies may respond. Researchers may search for complaints by company name, keyword, or industry. 28 August 2000. This site solicits consumer opinion about online computer vendors, and then rates a company accordingly. It also reproduces the questions asked.