This is how we handle information VTech Industries, Inc. We use this information to measure the number of visitors to the different sections of our site, and to help us make our site more useful. Generally, we intend to delete this information after one year. This information may be used by VTechKids, its parent company, VTech Industries, Inc. and other affiliated companies to help provide products and services that meet our customer needs.
All information captured is stored in a secure environment and is kept confidential.
It will not be shared with outside third parties. So, if your communication includes sensitive information like your bank account, charge card, or social security number, and you prefer not to use one of our secure online complaint forms, contact us by postal mail or telephone rather than email. Our Consumer Services Department is open from 8 a.m. to 4 p.m. Central Time. We will seek parental consent before collecting any personally identifiable information. If we do collect it, parents may request information on the type of data being collected, view their child's information and, if they choose, prohibit us from making further use of their child's information.