A cross-reference is also considered a listing. Some directories have a separate blue pages section for governmental listings. An information or receptionist number should be listed first as directory assistance provides only the first number listed if the caller does not specify an office within the department. For prices, the agency telecommunications coordinator should contact the OTM Training and Development Specialist. There is a separate charge for advertising.
Any information appearing in the yellow pages is considered advertising.
Therefore, an agency that will be seeking advertising needs to submit the listing to OTM exactly as it will appear in the advertising. Your agency will benefit from listings in the public directories if the public needs to be able to contact your agency by telephone. Directories are updated on different dates throughout the year according to the telephone company's publication schedule. For each directory where an agency has listings, the agency TC is sent a request for update. The TC should note the response due date.