The Company Siemens Information and Communication Networks Group is a leading provider of integrated voice and data networks, including a comprehensive portfolio of IP-based products and solutions for enterprises, carriers, and service providers. The Group has many years of experience in consulting, planning, installing and operating converged networks. ArsDigita impressed us with their ability to grasp both the scope and the details for the ShareNet service. ArsDigita was able to use the ACS to connect our salespeople worldwide, addressing our knowledge management needs immediately while also allowing us to scale as our organization grows. Power ICN sells telecommunications solutions to the world's leading telecommunications companies.
Deals are complex and require approaches closely tailored to different customers.
Improving an average sales pitch can easily have a million-dollar impact on ICN's bottom line. ICN needed a system that would tap its vast knowledge base and organize it for success. ICN also needed a central information repository, accessible from any location, for sharing knowledge about successful and unsuccessful sales, product updates, news, etc. ICN could then provide its sales force with the latest information to turn prospects into customers. Bulletin boards, news feeds, and other community-building features would add value to the site by enabling salesperson interaction and creating an informed and connected workforce.