Your personal tutor in your academic department will often be your first point of contact if you are experiencing any difficulties.
All departments encourage students to maintain regular contact with their personal tutors.
The Student Counselling Service is open to all students in the University. It has a minicom, and students who are unable to access the service's 2nd floor premises are offered appointments in a nearby building with level access. The counsellor for deaf students in the Access Unit is supported in that role by the Director of the Counselling Service. The Students' Union has a Disability Officer, who is elected annually by students, and represents the interests of disabled students through the Union to the University. There is also a Student Welfare Adviser, and the Union is currently reviewing its welfare provision.