If part of the player's rank is unreadable because of the scroll-bar or they have a clan name you can check their rank by holding your mouse over the player's name. You can also check the name of their clan by holding your mouse over the clan's acronym. To send a private message to a person or to multiple people highlight their name by clicking on it and type your message. Remember to UN-highlight when done. In both the Main chat window and with private messages you may send an 'action' or 'emote' by typing a message and clicking the 'Smiley Face' at the right side of the input line.
Buttons There are many buttons that can intimidate and confuse people new to online gaming.
There is a solitary button in the upper-right of the screen that has two circulating arrows. So many games are created and canceled, and, so many people come and go if WOL was to update the list every second the lag would be unbearable so it only updates every few seconds. The refresh button can be used to refresh the lists manually, useful when waiting for a game that your friend created to show up in the list. At the far right end of the input line is another solitary button that is used for sending 'actions' to the chat window. The button with the solider and magnifying glass is the Find Game button.