When their first two 3600s arrived, one of them had clearly been damaged in shipping. However, once the disk mounts were replaced, the machine fired up and worked fine, with the exception of a funny noise from the fan which could never quite be eliminated. The first 3600 arrived at the Austin SMBX office in a moving van without a liftgate. This was quite a sight - a big new several hundred pound machine rolling down this narrow ramp, with burly guys alongside trying to get a grip on it and stop it. They didn't get it stopped until it was off the ramp, but somehow it didn't fall over.
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