New Millennium, New Opportunities Outsourcing, one of the major growth industries of the 90's, is maintaining its rate of expansion in the new Millennium. Companies have tried outsourcing in many areas and are sold on its benefits. The top payoffs that companies look for, according to polls conducted by the Outsourcing Institute, are cost reductions, improved company focus and access to outsourcers' world-class capabilities. Outsourcing suppliers need to be committed to quality, as that is the most important factor companies cite when looking for an outsourcing supplier.
Companies understand their own responsibilities in making an outsourcing relationship work.
They cite the two most important factors needed to make outsourcing successful to be the companies' need to understand their own goals and objectives, and to have in place a company vision and plan. One operational area where companies have been particularly pleased with the benefits of outsourcing is payroll processing. Ceridian has been one of the pioneers in providing accurate and cost-effective outsourcing services to process customers' payrolls. There is plenty of room for payroll services to grow, as just 37 percent of U.S. employees are now paid through service bureaus, and even fewer in Canada and the United Kingdom. Ceridian has operations in all of these locations, and offers payroll solutions geared to large, medium and small businesses.