Deviations from principles must be halted at once. We must not wait for employees to ask us to help them understand what is occurring between them and consumers. Advanced abuse prevention study is available for managers, supervisors, rights officers, quality assurance specialists, case managers, which they can apply wherever consumers are provided services. New mechanisms for old problems Providers already have quality control mechanisms, but periodically, they create new organizational mechanisms. Managers can re-invent, or they can teach their organizations emotionally responsible caregiving, the entire organization, top to bottom, neophyte and veteran, supervisor and case manager, secretary and behaviorist, administrator and the last person hired for the third shift.
Abuse is a two dimensional problem.
It is an interplay of personal and organizational forces. Knowing this, we must address both issues. Let me be more specific. The anger impulse elicits an abusive act when an oft-repeated sequence is replayed in the caregiving environment. Employees who are in conflict with their own beliefs are susceptible to anger spikes.