Hold fewer, shorter meetings for Busters. Younger nurses have an aversion to lengthy meetings. They want information delivered quickly without chitchat so they can get back to work. They're suspicious of Boomers who don't get to the point immediately or present it forcefully. Many Boomers perceive the abrupt attitude of Buster colleagues as rudeness.
Delegate work in a way that draws on each group's strengths.
On a cross-generational team, the team leader should encourage the Busters to do the research and Boomers to process information. With their strong grasp of technology, Busters understand how to gather resources and can show Boomers the shortcuts to mastering new systems. Boomers typically are stronger in situations that require a knowledge of how hierarchies work, so they can help Busters avoid political pitfalls. Encourage members of each group to help each other develop new strengths. Right now, Boomers have the power of mass and the Busters have the clout of scarcity.