Team leaders practice ways to focus on the process and content of problem-solving sessions, encourage balanced participation, and build creative team solutions. Participants learn why the leader must simultaneously focus on the process of the session and the content of the problem, and they find out how to manage the flow of both. Participants learn how to contribute their ideas and encourage others to do the same. This unit shows participants how to contribute ideas and encourage others to do the same. Participants learn the value of achieving better solutions through cooperative action and of taking initiative in problem-solving sessions in order to make a difference in improvement.
Any delay closes the window of opportunity.
This workshop provides tools that enable leaders to solve problems proactively and gain others' commitment to solutions and decisions. Leaders will make high-quality, effective decisions and learn to recognize how personal bias, tunnel vision, and marginal commitment influence decisions. They explore the value of creating specific action plans and following up to keep plans on track. Participants explore 24 practical ways to simplify data analysis and stimulate creative solutions. Participants learn how to use measurement tools and techniques to solve problems and improve work processes.