Due to the specific needs of our customers, Special Orders cannot be returned. Please call and ask our sales department for further information. Larger items and heavy shipments are arranged through a motor freight and specialist carriers at affordable prices.
All goods leave our shipping dock in good condition.
Goods that are damaged in transit are the responsibility of the carrier. Open all packages pon receipt. You should notify the carrier immediately of any damage and should keep all packaging materials and paperwork for inspection. Please call us as soon as possible if you have any problems. If we have made a mistake we want to rectify it as soon as possible.