First, check your method of payment. Both PayPal and e-gold provide logs of all the payments you have made. Go into these logs and make sure that the transaction went through. Without this we have no way of knowing who the money should be credited to. If you have checked your payment logs and the money did indeed make it to us, please send us an e-mail immediately.
All issues concerning monetary transactions have our highest priority.
We only accept payments via PayPal and e-gold. If you live in the U.S. you can use a credit card to add funds to your PayPal account and you can then pay us via PayPal. However, we do not currently take credit cards and we have no immediate plans to accept them. They are expensive. Setting up and maintaining a credit card processing account is costly on our end and of course, there are significant interest requirements on your end.