We couldn't wait for San Jose to get its online system up and running. Mr. Warren had high praise for the system which enables him to process a building permit in minutes instead of days or weeks. It's pretty much self-explanatory. Mr. Warren's company applies for about 1000 building permits per year and he said he is looking forward to the day when permits from all municipalities can be processed online. We still have to go down to City Hall to get our permits there.
Contractors can issue their own building permits in the time it takes to fill in the form.
They love it. It also frees our staff to service other areas that weren't getting proper attention before. In what is believed to be the first ever program for a civic government to issue permits via the Internet since California legalized digital signatures in January, contractors and homeowners can apply online for 22 different building permits where a technical review is not required. These permits are regularly issued for work such as roofing, piping, and water heater replacements. More than 15,000 of these permits are issued annually.