About the program Operation HELP is a program established by PPL in 1983 to provide emergency financial aid to needy families so they can pay their home heating bills. Funding for Operation HELP comes from PPL, its customers, its employees and retirees. A network of 16 community groups and social service agencies across eastern and central Pennsylvania administers the program, interviews applicants and distributes funds.
Assistance is provide one time annually, and all payments are sent directly to energy vendors.
You can help There are several ways to contribute , even if you're not a PPL electric service customer. How the donations are used All donations to Operation HELP are tax deductible and are used to assist needy families for energy-bill assistance. To assure that the funds are used properly, a financial audit is conducted annually for each administrating agency by a Certified Public Accounting firm. PPL also reviews each agency's recordkeeping procedures annually. Registration does not imply endorsement.