But Naser Nofal said he could only get her a three-piece wall unit that a store employee cracked upon delivery. Like he's doing me a favor. It's just gotten to the point of them jerking me around. Kaled Naser asserted that most of the complaints are bogus, with customers claiming they received damaged goods, suing for their money back, and then keeping both the cash and the merchandise. We wouldn't have problems in Tarrytown or Yonkers.
Customers recount a different experience.
First, they paid in cash. If they wanted to pay with a check, they said they were told that it would delay delivery. This is what happened to Elizabeth Anthony, who said store employees drove her to the bank so she could get cash rather than give them a check. After paying, customers were then given delivery dates, which they said were missed, sometimes as many as four times. If a delivery was made at all, the goods were often damaged or not what was ordered.