But it s also a non-profit organization and they had to watch their pennies. Michelle Phillips, vice president of marketing and administration for Teleco Mississippi, said there are telecommunications products on the market that are future proof. There are a lot of customers that get boxed in, said Phillips. Most small to medium business owners start by looking under Telecommunications in the Yellow Pages, said Seabrook. Larger businesses may hire a consultant, but that s no guarantee you re not just getting a box.
Customers are the best representation of that.
Get on the Internet for information. Check out specialized focus groups. Interview candidates for the job, just like you would interview potential employees. Find out with whom a vendor partners. Determine the number of phone lines you ll need based on the use of those lines.