He is the author of The Newbie's Guide to The Microsoft Network and has managed forums and hosted live chat events for Internet newcomers. He is an accomplished trainer and public speaker, demonstrating a unique ability to translate complex technical issues into layman's terms and to troubleshoot system problems in person, by phone, and over an Internet connection. If you are using a Java-compatible browser to view this page, you'll want to check out the Java version of the Netdictionary. Test your network etiquette knowledge with the Netiquette Quiz, a fun Java applet. You need a Java-compatible browser to run this applet.
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