The Quality Control Program is a system designed to prevent both error and fraud in the Unemployment Insurance Program. The review consists of examining employer records, agency actions, and the records and statements of the selected claimants.
Claimant eligibility is investigated.
Claimant work-search contacts are verified. Employer payroll records are verified. All actions and records of the job service center relative to each claim are also examined. A team of qualified personnel are working on the Quality Control Program staff. They were very carefully screened before they were selected for the project and received intensive training after selection.