Given the key role played by local representatives, the importance of occasional personal visits from company representatives as well as prompt, responsive handling of communications, cannot be overstated. After a firm business relationship has been established, local distributors and agents generally expect to be extended an offer to visit the foreign company's plant facilities and head offices in order to become more acquainted with the company's personal and operating techniques. Although capitalizing and privatizing, Bolivia's economy remains heavily public-sector oriented until those processes are completed. Businesspeople should be prepared to deal with government officials and their procedures. Exporters or shippers should adhere to the instructions of the Bolivian importer.
Corruption exists in both government and business.
Foreign companies should exercise the utmost care and discretion in their business dealings. The official language in Bolivia is Spanish and travelers should acquaint themselves with basic words and phrases. In addition, learning about the local culture can be advantageous and impressive. When meeting a Bolivian counterpart, a handshake is customary, between both sexes. Good female friends kiss both cheeks and good male friends often hug and shake hands.