International shipment varies depending on country, also please be advised that the customer is responsible for customs, duties and taxes.
Customer pays for their shipping costs.
Perishable items, i.e. dog, cat, bird and small animal foods and treats are non-refundable. All returned items must be in new condition, with its original packaging for a full refund. We do not refund any shipping charges. Please write the reason for your return, as well as your phone number, on the back of a copy of your invoice. Your order will be processed and shipped minus any back orders.