By Heath H. Hewel Interact Commerce Corp.'s SalesLogix 2000 is a perfect example of how sales force automation tools have grown remarkably more advanced over the past several years, evolving from simple contact management applications into robust, multitier systems that scale to meet the needs of an ever-expanding market. SalesLogix2000 is a true midtier package and requires real planning and management. Whereas Maximizer recommends working through a VAR, SalesLogix 2000 practically demands it. You see a lot of information packed into a single window, presenting an almost overwhelming amount of data right away. Once you become accustomed to the interface, however, working with SalesLogix2000 will be a snap.
Contact management is both powerful and simple.
All aspects of the system are account-based, meaning that you create a company record and all contact records associated with the company. When you view an account's information, you see all of the data on the top half of your screen, with all of the contacts for that account in a grid on the lower half. When viewing a form, tabs on the lower half of the screen let you drill down into more detailed data, much like with GoldMine . Opportunity management is also powerful and without complexity. Within a matter of minutes, you can track all of the data you desire regarding any single opportunity.