The service will enable residents to use the new technologies and develop new skills to enhance their potential and become active citizens. The service will strive to maintain high standards and value for money. All our customers can expect to be dealt with fairly and courteously. A complete revision of the Plan will be submitted in September 2001. Some of the key points included in the plan are set out below.
All libraries have books, talking books and videos.
A new Stock Management Policy has been adopted by the Council in 2000 to guide the provision of book stock and other materials, across the Borough. The Document can be downloaded from this website. The library staff are experienced and helpful. Librarians work in Teams to develop areas of service. Self-service terminals at all libraries provide access to the libraries' catalogue of stock and the Council's Community Information System.