It is the policy of People's Bank to comply with the letter and the spirit of the fair lending laws, including the Fair Housing Act, Equal Credit Opportunity Act, Community Reinvestment Act, and the Home Mortgage Disclosure Act. People's Bank's Fair Housing Policy Statement expresses our commitment to promote fair housing choice and, in making available residential real estate transactions, not to discriminate against any person on the basis of race, creed, color, national origin, ancestry, sex, marital status, age, lawful source of income, family status, learning disability, physical or mental disability, or sexual orientation. Distribution of Banking Services People's Bank provides a broad range of consumer banking services, individual and business credit products, residential mortgages and construction loans to meet the changing needs of our diverse marketplace, including low-income neighborhoods. Bank personnel are available at all offices to explain the types of credit that we offer, interview loan applicants, provide assistance in completing loan applications and counsel loan applicants.
Bilingual employees are available to assist customers at our urban branch locations.
Customers also may bank via the Internet any time of day, no matter where they are. The department makes mortgage calling officers available to serve customers' diverse needs. In addition, a sales support team provides training and seminars for banking personnel, real estate agents and the public. The center provides services ranging from initial counseling and training to loan financing. The WBC is the only one of its kind in the country and represents a partnership between a bank and a non-profit organization, the Entrepreneurial Center of the Hartford College for Women.