To be eligible for designation as a one-stop operator, entities must participate in a competitive application process. Failure to meet performance standards over a two-year period results in sanctions or reorganization. Individual service providers must reveal performance information and meet quality standards. State and local systems must develop measures for continuous improvement and customer satisfaction. Yes, because all training providers, including postsecondary educational institutions, must be certified as eligible according to criteria of the state or local workforce investment board.
Continued eligibility is decided annually by performance.
Governors have the option to add requirements so that training content meets employer standards or is industry-approved. The business role in setting policies for the system and for oversight should include authority over the quality of training providers. Providers must submit an application to the local workforce investment board. The Board sets the content of the application. The governor sets a procedure for the initial eligibility criteria and for creating the initial list of providers.