The straightened tip of a large paper clip can be inserted into this hole and used to press against the internal eject mechanism forcing the diskette to eject. Don't try to force paper out of the printer. This may damage it. The printer must be opened, the paper properly removed, then reset. Ask the classroom monitor for assistance.
Chances are the ink cartridge is dry.
See the classroom monitor to install a new cartridge. The toner is low or needs redistributing. See the classroom monitor to remove the cartridge and redistribute the toner or install a new cartridge. Enjoy this facility. Critical listening is an invaluable part of your training.