The promotional products manager, Aaron Montavon, searches for the right pen for a client. One that is relatively inexpensive, yet has the look and feel of a Mont Blanc. Tina Keith handles research for a marketing plan she must present to a client in a few days. Dennis Keith coaches her on the plan before leaving on a 1-day trip for a client meeting. Demetra Pappas, creative director, is busy working on a snazzy Web site for a client.
Afternoons mean brainstorming meetings.
A handful of employees, usually Tina Keith, the relevant account manager, a production manager and Pappas, gather in the conference room. Meetings are restricted to an hour to keep ideas fresh. A four-foot fake cactus dominates one corner of the room. The wacky decor makes everyone smile and think about having fun. The atmosphere at Phoenix is fast-paced, even frenzied at times.