Bill Personalization and Notification Present multiple levels of information, from bill summaries to line item detail. Users can view past and present statements to discover spending trends. Parametric search capability lets users easily find critical information across present and past statements. Send email notification of new bills, overdue payments, or special offers. Customer Enrollment and Registration Templates can be customized to collect additional information about customers, such as hobbies, occupation, etc.
Customers can securely manage and update account information, thus minimizing support calls.
Includes reporting tools for tracking and analyzing membership activity. Targeted Marketing Use single or multiple user attributes contained in membership database as targeting criteria. Event-based relationship management captures and acts on user events, including registration, bill payment, and search. Launch multiple marketing actions, including sending targeted email displaying advertising banners or presenting a personalized page via a single user event. Define additional events and actions based on your business processes.