Course Catalog Professional Dev. If you don't take care of your customers, your competition will be happy to do it for you. Description Mike Haskell has designed and delivered customer service programs for several top U.S. companies. This seminar is designed for small and medium sized companies with limited training budgets. Now your employees can learn the customer service skills that have built the reputations of world-class companies.
Customer service is more than the name of a department.
It is a characteristics of the company as a whole. Scott Bryant VP Customer Service L L Bean Student Requirements Employees of any business concerned with retaining customers. Be the first to post a review of the course you've already taken and share your experience with us all.