No formal policy has been developed on 360-degree assessment. OPM supports the use of multiple raters as an effective method of assessing performance-both for developmental and appraisal needs. Research has shown that a 360-degree assessment or appraisal process provides more accurate, reliable, and credible information. In addition, the use of customer input as part of a 360-degree assessment is one of the more common methods of evaluating courtesy to the public. Agency Policy .
Agencies can develop internal policy regarding the use of multiple sources of assessment input.
Given the prohibited personnel practices statutes, agencies would do well to include as part of the training for employees who will be providing rating input reminders of their obligations under sections 2302 and 3303 of title 5, United States Code.