Taking advantage of a person's illiteracy, handicap, or inability to understand the terms of a sale. Selling goods or services that substantially exceed the usual selling price. Selling goods or services when the supplier knows the consumer can't afford them. Knowingly selling goods or services to a consumer who is unable to receive substantial benefit from the purchase. Automobiles More than one third of all consumer complaints received each year by the Attorney General's Office are about automobiles.
Concerns range from questionable sales practices to unauthorized or unneeded repairs.
When buying an automobile, the best advice is to shop around for the best car, the best price, the best warranty, and the best financing. Doyour homework by reading consumer publications and evaluating your planned purchase with someone you trust. In addition, be sure to read and understand the sales contract and written warranty before you sign. Perhaps one of the best ways to protect your car investment is to educate yourself on your rights as a consumer. Ohio's lemon law and your rights when you buy a new car with defects that have not been repaired after a reasonable opportunity.