As a software development company, owner Michael Hart realized embracing the Internet would allow him to run his business faster and better. Our objective to this day is to provide Michael with the expert advise and experience to utilize the Internet to benefit DBA Software and its customers. Trained DBA staff members update the web site continually, each owning their own sections of the web site Staff have the ability to build the technical support section, update training class schedules, upload version updates and send emails to lists of each user group. As the web site is enhanced more customers are using it find the information they need. Customers request and receive product demos, updates and information automatically.
Customers receive updates and product information automatically via email.
Consultants have found centralization of information critical in offering DBA's product to their customers. Customers have found the web site invaluable in finding the right consultant. And DBA has found the web site to be the most effective place to foster the network of independent consultants that support their products. Today, DBA continues to work with NIT to build applications that improve their business and improve their customer and consultant relations. Next Case Study Complete Client List Web Marketing Application Suite Released.