Logica has the systems integration skills to enable sales and marketing information to be combined with transactional information to provide a complete picture of each customer and the best ways to service their individual needs. We are a global partner to Siebel and work with a variety of other applications providers in call centre, customer contact, sales force automation, campaign planning and customer support solutions. To do this they need information technology to support their enterprise-wide operations. We deliver complete solutions that are integrated with legacy and other business critical systems. Use of such systems can significantly reduce costly inventory and harness the total resources in the enterprise to serve customers' demands more effectively.
Data warehouses can provide that business intelligence.
Logica recognises that to implement data warehouses that really add value to a business, the skills of capturing, cleansing and managing data are as important as the tools provided to build and interrogate the data. We provide consultants, designers and implementers who ensure that data warehouses are built to meet clearly defined business objectives, using the right business data and according to a proven Logica process. We implement a variety of data warehouse products and the associated business intelligence tools from leading suppliers such as Cognos and Business Objects for efficiently exploring the data once the warehouse has been established. Logica has found that implementing the right demand and supply planning tools, and then integrating them effectively with other ERP and supply chain applications, can make significant improvements to bottom line profit and customer satisfaction. We implement leading forecasting, planning and scheduling products, such as APO from SAP, Manugistics and i2 Rhythm .