If your order exceeds the value of the gift voucher then you are required to make a payment to settle the remaining balance prior to the despatch of our goods. If your order is lower than the value of the gift voucher you will receive a credit balance for use against future orders. Confirmation of the remaining balance will be sent by email or mail. No postage costs are applied for the delivery of gift vouchers. As our online system requires customers to select shipping costs you will receive an immediate refund of shipping charges when your is being processed.
All gift vouchers have are valid for one year from the date of issue.
Allowing ample time for selecting gifts from our online store. You may enter a brief message on the notes section during the order process. The Chocolate Web reserves the right to remove offensive and inappropriate messages. If you would like a different value gift voucher other than the above just send an email with your preferences. You can also add any special notes you may require regarding your order.