Such horrors need never happen-if both customer and outsourcer know how to structure their relationship and stick to the rules. Bill Zucker, a lawyer with years of experience in both litigation and technology, has been involved in managing legal risk and dealing with supply relationships. He led a lively discussion about approaches and terms for structuring, negotiating and implementing productive and mutually satisfying outsourcing relationships. Some consider it potentially revolutionary while others dismiss it as another Internet fad. Last year, Groove Networks, Inc., a Massachusetts company founded by Lotus Notes creator, Ray Ozzie, introduced its P2P offering to widespread critical acclaim.
ASPs promise fabulous benefits.
But more and more we're hearing troublesome reports about disappointed companies and disgruntled ASPs. Vance Loiselle, ASP Director of Business Operations, for Breakaway Solutions, led this December 2000 Roundtable which focused on the ins and outs of effective and productive ASP solutions, and our readers were stimulated to participate in lively discussion that was both challenging and instructive. Flush with funding, today's hotshot entrepreneurs can be difficult to work with. As CIO, you may find yourself playing a key role in somebody else's high-stakes drama. Investors, who want this Internet venture to really work, put their faith in people like you because you understand what needs to be done.