The system does experience high busy signal rates on certain days. Public demand is greatest early in the month when checks are delivered, Mondays, and the day after a holiday. Avoiding these busy times, if you can, will help us provide better service. Local Telephone Service Local Social Security offices can also be called directly. Phone numbers are posted on each office's home page.
Appointments are available for telephone and in-person interviews.
They are not required except to complete an application for benefits by telephone. Our offices are open Monday through Friday except for national holidays . While not required, appointments are available at all of our offices and for many of the scheduled visits in the communities. Applications completed by telephone are sent for review and signature, and returned by mail. Requesting information, providing evidence to establish entitlement, and reporting changes that may affect entitlement can also be handled by mail.