In the absence of the required service manual or schematics, expertise, or test and repair equipment, CCR may return equipment to the customer without service. Under these circumstances, customers must repair the equipment elsewhere at their own expense. All campus units are strongly urged to consult with CIS to ensure that the required service manuals, repair facilities, and expertise are available before purchasing equipment. Priority 4 - Other eligible equipment. Installations CCR personnel are available to assist UHM academic units in the installation of instructional equipment in classrooms and laboratories, as time, resources, and expertise are available.
Academic units are responsible for purchasing all parts and supplies neccessary.
On-Site Services Equipment items that are impractical to transport to CCR because of size or installation status may be repaired or maintained by CCR staff on site, upon request and in accordance with the priority schedule above. Parts and supplies will be charged against the customer's annual limit. CCR may require that transportation be arranged by the customer if heavy bulky test or repair equipment must be moved to the site. Repair Time CCR will make every attempt to repair eligible equipment in a timely manner. CCR and CIS are not responsible for delays caused by difficulty in obtaining parts.