Press the line button with the incoming call on the Cisco IP Phone. All methods achieve the same result and can be used interchangeably. Press the Del key on the numeric keypad on the right side of your PC keyboard. You can place an active call on hold to take another incoming call or to check whether the intended recipient is available. Use any of the following methods to place a call on hold.
All methods achieve the same result and can be used interchangeably.
Right-click with the mouse over the active line. Click the HOLD button. Use the mouse to drag the active SL button onto the HOLD button. Use the Cisco IP Phone to place the call on hold. Use any of the following methods to retrieve the call.