The ERM market is highly fragmented. There are also companies like Extensity that focus on automating employee processes. That's because ERM doesn't seem as mission-critical as CRM and ERP applications. Still-tight labor markets and the Internet are driving demand for ERM applications. The Internet provides the means to automate business processes and enable self-service.
Businesses also struggle to find quality talent and make workers more productive.
ERM applications let employees focus on the revenue-generating parts of their job, while reducing time spent on administrative tasks. Spinner remains bullish on the ERM opportunity, as businesses focus more on their employees. That's been our focus. Over the last few months, as people see the next wave of automation, as they've automated the back-office and customer systems, now is the opportunity to manage the life cycle of the employee. Mike Trigg plans on learning more about the ERM market, and respectfully requests that you come along for the ride .