Some may never make it. Salaff s research into the efficacy of teleworking has also produced some interesting findings. While conventional thinking suggest that the personality of the worker will determine whether they are well suited to teleworking, Salaff thinks this perspective is too narrow. By definition, teleworkers will experience little direct contact with others and Salaff has found that the nature of the work is a greater determiner of job satisfaction that the personality of the worker. She categorizes work into cool jobs and hot jobs.
Cool jobs are routine and involve minimal problem solving and creativity.
These can be easily accomplished by one individual and are ideal for teleworkers. Teleworking companies must develop new methods to support these employees, but companies rarely understand they need to encourage people to use their social capital. Consequently, teleworking provides less support for people with hot jobs. As the number of people teleworking continues to increase, Salaff s research in this area will continue to gain importance.