If a cross-connection is found, service will be terminated. The customer is responsible for connecting his line to the meter. Only one residence or business may be served through a meter. Any additional connection will result in termination of service. Meters are read and billed once a month.
Billing starts once the meter has been installed.
If the meter reading is right, and the meter is working properly, the customer is responsible for determining the cause for the high usage and must pay the charges as billed. In some cases, leak adjustments are available. You will still receive a bill each month stating your charges, and payment is automatically made on the due date stated on the bill. All bills are due upon receipt and past due after the date posted on the bill. Service will be terminated on any account which is two months past due.