Telephone Service Center Provides first level helpdesk function, processes service orders, assigns cable facilities and dispatches technicians for voice service and data transport in the metropolitan Lansing area. A high speed, Ameritech-managed, digital network that connects distant state offices to Lansing. This system will be the backbone for remote video and Voice over IP systems. E-mail Maintenance and administration of the GroupWise software primary server. Firewall For providing secure access to and from the Internet.
Directory Provides the E-mail directory for state employees.
Internet Access Primary Gateway to the Internet from within the state networks and access from the Internet to the state s web sites. List Server Automated E-mail system used to disseminate information to a selected individual or group. Network Monitoring Quality of Service oversight of both the legacy and IP data networks. Network Security Constant monitoring for detection of state network intrusions by unauthorized persons. Moves, Adds and Changes Telephone and data drop installation and maintenance for agencies that are supported by the Department of Management and Budget Telecommunications Services.