Given the skills shortage and escalating costs in Europe and the United States, CSC's partnership with Cognizant is ideal. By subcontracting the application work to three partners, CSC is streamlining its processes, is managing a small number of relationships instead of many, and is assured the quality of work will be standardised. Working Methodologies - different countries and organisations have different ways of working. CSC is confident that the right methodologies and high standards are now in place in its chosen partner organisations. Communication and management - there are many project failures which are due to difficulties in communicating and managing projects across geographic divides.
Cultural differences increase the risk of misunderstandings and upsets.
CSC spent time with its chosen partners in the selection process to ensure this process was right. Client management - Application developers are motivated by solving problems. Client management attributes such as diplomacy, customer service and managing expectations are not naturally part of problem solving. Again, CSC worked to ensure the chosen partners work with and through CSC to deal with this side of a project effectively. About Computer Sciences Corporation CSC helps clients in industry and government use information technology to achieve strategic and operational objectives.