In 1998, the 100 Net Technology and Training Program hub on Clinton Avenue was established. The organization chose Arbor Hill because of its designation as a Federal Empowerment Zone, its low telephone penetration rate, and lack of viable businesses. Despite similar offerings, the 100 Net program does not compete with other Capital District training centers. The 100 Net program's mission is to ensure that the Capital Region's inner-city residents have both the education and training, and the resources to participate in the 21st century. Harris' goal is to turn the technology center into a comfort zone for the minority community.
Comfort zones are safe havens, providing security and positive nurturing environments.
To reach more people and expand the network of comfort zones, the technology center partners with 17 Capital District organizations. Further, the study showed that 46 percent of white households had Internet connections, compared to only 23.5 percent of black households. We make it real for the people by showing how it can apply to their lives. The 100 Net program's approach is to make technology non-threatening. Instructors are community residents.