DHL maintains its position as the world s leading international air express network by continually expanding its network of offices, hubs and services, and by offering superior service through a well-trained and dedicated work force. On an average day, more than 260 thousand DHL shipments are sent to destinations throughout the world. Inc. Bruce Hochstadt, MD, Principal Thomas Weisel Partners Ruby Holder, Vice President ING Barings LLC Daren Marhula, CFA, Sr. The gas and electric utility industry is undergoing radical change worldwide as a result of ongoing restructuring and deregulation. Business complexity has increased as utility processes are performed by both utility and non-utility participants.
Customers have an ever-increasing number of energy supply and service choices.
Activity-based costing, management, and budgeting methods are vital for determining the degree to which processes from energy production to energy service delivery to the customer generate financial value. The 1990 s have been an unprecedented era of investment by companies in information technology primarily because of the introduction of R-3 software and the need to replace antiquated legacy systems with modern platforms. The last half of the decade has also produced a mania of merger activity as companies strive to be the company within their business sector to add the most shareholder value. At the same time, the investment community is focusing in on growth in shareholder value to determine where to place their confidence. Companies attempting to identify and measure what increases shareholder value understand that an effective information technology platform is the essential starting point to enable a world class performance measurement program to be built.