First speak with a DTP Micro technician in order to help pinpoint the nature of the problem. A detailed description of the problem. If on-site warranty applies, provide your location and contact details 5. Return defective product in its original shipping box. Customer must call and receive a valid Return Merchandise Authorization number 2.
Customer pays for return freight and insurance.
DTP Micro reserves the right to repair or replace defective parts with like products of equal or better quality than original parts. 9am - 5pm PST and someone from our sales staff will work with you to tailor a solution to your exact needs. Copyright 2000 DTP Micro Systems. All rights reserved.