Answer the call and help if possible, if not inform caller that a ticket will be created, and someone will assist as soon as possible. Make sure to notify Liz of any deliveries. If you have a pager, wear it during regular business hours.
Batteries are in the refrigerator.
If you page someone, make the message short, but descriptive. If you know someone is in a very important meeting, do not page them. Post all meetings and leave time so that everyone can use this tool effectively in planning meetings etc. Again, this is so we can more effectively use this tool as a scheduler and to locate employees when needed. As a courtesy to our fellow workers vacation is to be approved by supervisor, prior to absence.