The site license is free to an institution of higher education when at least one teacher adopts it for classroom use. We like to encourage a minimum of 4 classes using Connect, but this is not enforced in any way. An instructor adopts Connect for classroom use, and places an order with the bookstore, just like for any other textbook, for student user manuals . Each manual contains a data disk and a unique network-access ID number that a student will need in order to use Connect. We supply technical and user support, for network technicians and instructors only , at no charge.
All bug fixes and subsequent upgrades are also free .
Additionally, each instructor will receive a free Instructor's Guide that contains both pedagogical suggestions and explanations of how to use Connect. Students can take as many Connect classes as they want throughout their college career at no additional cost. The license number is good for as long as they need access to Connect. Each student buys from Norton a single-user, nontransferable license number. But we are used to buying site licenses, so the software is free to the student.