The Candidates for this demanding position is college educated and must have a minimum of 3 years of sales experience in new media, advertising or publishing environment with outstanding written and oral presentation skills in Japanese and English. You have outstanding presentational skills and the ability to listen. When the project starts you must translate these projects meaningfully to both clients and coworkers through. This position also requires a good level of strategic marketing and branding experience combined with excellent structural and organizational skills. Ability to learn constantly is essential.
Computer skills a necessity.
Use support resources to research and resolve open calls. Identify and document issues from calls, trouble tickets, e-mail and server usage for future FAQs. Assist in the redesign and ongoing development of our hosting services and support pages. Technical Support requires strong problem-solving and interpersonal communication skills, as well as the ability to multitask with a smile. Programming skill in PERL and database understanding is a definite plus.