In addition, the URLs used to access your data at Cosential are all preceded with https instead of http, which also indicates that a secure connection is being maintained for data access from Cosential. Cosential has built redundancy into all its systems in order to minimize system failures. All components of the Cosential system are proactively monitored and managed so that faults are detected before system outages occur. Cosential realizes that there may occasionally be system outages due to issues beyond our control. Therefore, we have established numerous escalation procedures to notify the proper personnel in the event of a system outage in order to remedy the situation as quickly as possible.
Cosential service is available on a monthly, quarterly, annual or multi-year agreement.
Cosential accepts payments through major credit cards, such as Visa, MasterCard, and American Express, check, or automatic bank transfer. Payments for customization services or additional services may be handled through service agreements with a Cosential account manager. Customer support is available to assist you with your organization setup, administrator functions or general user questions.