Shopping carts are an important part of your business image. How clean you maintain the carts and keep them in perfect running order indicates to the customer how well you will take care of them. Before a customer arrives at your business location, he may see your company vehicle. The vehicles also present your business image. Keep them clean and well polished, even if that means a visit to the car wash three times a week.
Any business can create a positive and powerful image.
It takes time, care and dedication. The ultimate payoff however is a first impression with the customer that indicates your business has created a climate of customer care. In short, your physical presentation may just determine how successful your business is and will be. All Rights Reserved. Eileen O. Brownell is President of Training Solutions, a Chico, CA based firm.