And while we encourage them to be diligent, we also encourage our students to be understanding when delays occur on our end. In addition, sometimes lessons are held up by the Internet. As you know, the Internet is a huge conglomerate of computers connected by telephone lines. Everyone knows that computers can have problems. Sometimes messages get held up or become lost due to computer problems.
Computers can also get busy signals, wrong numbers, etc., just like people do on the telephone.
I apologize for the inconvenience, but sometimes there simply is nothing we can do about this. So the best thing students can do to help speed up return of their lessons is to give us a correct email address. After that, we do ask for your patience. If more than a week has passed since you submitted a lesson, please send us an email and we will see what can be done to find your lesson. As a general rule our policy is that we send out materials only online and by email.