As more activities participate, DLA can leverage DoD purchasing power to reduce prices even further. Participation is expected to result in savings due to lower prices, reduced DLA and Service-held inventories, and reduced overall DoD maintenance supply support infrastructure costs. The success of this new business practice depends upon the Military Departments, DLA, and the MRO contractors building effective partnerships. Customers must be demanding participants whose desire is to reduce overall costs while improving the quality of service. Long-term best value contracts are the foundation of the program.
All contracts contain performance metrics and performance based options for contract renewal.
Customer feedback on contractor performance will be solicited. The MRO Program has significant potential for reducing infrastructure costs. Designate a high-level point of contact to oversee, evaluate, and recommend enhancements to the MRO Program throughout implementation. Identify facility maintenance sites, public work centers, civilian engineering departments, etc. Assist DLA in implementing the MRO Program by providing site information and local points of contact.