You can change the skin at any time by clicking 1 button. Dapper Desk helps you organize your customer support requests. Better organization helps to ensure that your customers do not get lost in the day to day shuffle of running your business. No software to download for you or your customer. Complete time tracking keeps the customers and techs informed as to how long tickets are open and the total time from beginning to end.
Customers can vote their satisfaction or dissatisfaction after their ticket has been answered.
Dissatisfied votes generate an email to the administrator of Dapper Desk so you can contact the customer as a follow-up. Dapper Desk is configured to page you when your customers enter tickets into the ticketing system. Works with any two-way email pager.