If a van's ridership drops below an acceptable level, fares may be increased. Additionally, the University may elect to move the group into a different vehicle. It is in every passenger's best interest to help maintain stable Vanpool ridership, and to help recruit new riders as necessary. The passenger will be held responsible for, and will be required to comply with, any changes in Program rules, regulations, policies or procedures sent to the last address of record. All vanpools have a van binder containing necessary forms and instructions.
All passengers are to familiarize themselves with the contents.
Binders are updated continually with new information. Newsletters and memos are also placed on each van as necessary. Passengers are responsible to read these communications. Passengers who are University or UPMC Health System employees are required to pay their Vanpool fare by automatic payroll deduction as of August 1, 1999. Passengers will pay a fare from the 1 st day they ride until the automatic deduction takes effect.