This course is double-listed for both undergraduate and graduate students. Graduate students will be required to complete additional work that emphasizes theory and research over application. Thus they must demonstrate a higher level of learning than undergraduates. Introduction to the process and principles of writing manuals, with emphasis on user manuals. Students write and produce all or part of a manual.
Course includes study of structured writing.
This course is double-listed for both undergraduate and graduate students. Graduate students will be required to complete additional work that emphasizes theory and research over application. Thus they must demonstrate a higher level of learning than undergraduates. 2010 Study of the theory and practice of group interaction and teamwork as it applies to group process. Focuses on such topics as the function of roles in groups, conflict resolution, leadership in the small group, gender differences, listening and negotiation skills, and managing meetings.