In 1999, the Servicing Centers handled over 6.5 million calls and processed over 2.7 million letters and customer e-mails. All of this was accomplished while holding ourselves to the highest standards in customer care, accuracy and timeliness. For many student loan borrowers, an education loan is their first borrowing experience. Sallie Mae offers current borrowers online access to accounts. Find out how to best manage your account and communicate with Sallie Mae regarding account issues.
Calculators are also available to help borrowers determine the best funding options.
Borrowers having difficulty making payments can receive guidance on how to side-step serious credit and legal issues. Take advantage of this site's online applications and forms center. Determine the amount of student loan interest that is deductible for tax purposes. Sallie Mae also offers lifelong support for a lifetime of learning. Increasing numbers of people are returning to class part-time or taking classes online to satisfy career development needs.