Service surfaces as the top area for improvement among adult college students. IOWA CITY, IA A Noel-Levitz student satisfaction survey of more than 4,000 adult college students from nearly 30 colleges and universities across the country identifies the service adult students receive on campus as the area most in need of improvement. Both groups also are highly satisfied with safety issues and the quality of classroom instruction.
Adults appear to expect better service on campus than traditional college students, however.
Hours of operation for the bookstore. Timely responses to complaints. The ability to access information without getting the run-around. Assistance from an academic advisor with applying academic major to career goals. Options within their program of study.