This column has been hard to write, but here goes. Listen and learn It took me a long time to learn the value of listening. As a consultant, I was forced to learn how to do it. And, it's made a difference. My thinking is more focused, my recommendations more precise and on-target, and I learn something new in the process each time.
Clients also appreciate it.
As a younger man, I was consumed with the power of my own voice. As a veteran, I've come to understand the wisdom that lies within the other party's voice. It's finally occurred to me that life is a constant learning process. It continues until we die. I still can't fathom those who retire to the golf course and allow their brains to atrophy.