These services are integrated in a way that minimizes delay and inconvenience. SPAG focuses on reaching rural, isolated, frail, low-income and minority elderly by targeting services for people in the greatest economic and social need. SPAG's public awareness campaign, in English and Spanish, includes contact with the media, speaking engagements, public service announcements, promotional materials, brochures, and TV and radio interviews. Assistance is also available with entitlement benefits and in obtaining legal counsel for those who cannot afford to hire an attorney. Benefits counseling includes assistance with Medicare claims and appeals, Medicare supplement insurance, Social Security, Medicaid, Food Stamps, disability, and long term care insurance.
Bilingual volunteers assist elderly clients with document preparation.
This includes health, financial, housing and legal problems. Additional programs focusing on aid to frail elderly that SPAG helps fund are the Senior Companion Program, which operates a Homemaker I project in seven rural counties through Caprock Community Action Association, and Adult Day Care through the Adult Day Activity and Health Center, serving Lubbock County. Many of the elderly receiving these services suffer from Alzheimer's Disease. The Long Term Care Ombudsman program also assists frail elderly, specifically those residing in nursing homes. This program advocates residents' rights through coordinated efforts of the nursing home staff, residents, families and the Texas Department of Human Services, Long Term Care Regulatory Division.