It minimizes support costs by sharing resources among agencies, and utilizes the existing State information technology infrastructure. Capture can be done either through scanning printed material, or capturing electronic documents such as word processing documents, spreadsheets, or graphics. Most agencies will want to purchase their own equipment and scan documents at their office. Printed document capture is accomplished using FileNet s Panagon software on a PC connected to a scanner. Electronic documents are captured using FileNet s IDM Desktop software.
Agencies are responsible for all aspects of capturing their documents.
Storage of documents is accomplished by creating an image of the captured document on the Centralized Imaging Server. Agencies have secure access to the Centralized Imaging Server. This means agencies can establish different levels of access by type of user and by type of document. ITSD is responsible for maintaining the Centralized Imaging Server including backup and disaster recovery of data and 24-hour monitoring. Retrieval of documents is accomplished through a customized Internet web page.