In this course you will learn to identify common behavior patterns and techniques for dealing with all kinds of situations. You will also be given a framework to help you inventory and gauge your own level of assertiveness. This course will help you to demonstrate confidence and to assert yourself appropriately in the workplace. Through videotaped role playing, you will have the opportunity to try out various types of behavior and to assess their effectiveness.
Class size is limited to maximize skill building.
This course has a strong emphasis on building confidence through the development of assertiveness skills. If your main interest is developing and practicing your presentation skills , refer to our Public Speaking course.