Each van has an established schedule for routine servicing and maintenance. While every effort is made to keep all vehicles running at peak efficiency, at times vans may require overnight servicing. Loaner vans are available to vanpool drivers by reservation on a first come, first served basis for times when the vanpool's assigned van is out of service. There is no smoking in Pace vans.
Coverage includes liability to third parties for bodily injury and property damage.
The more vanpool members and the shorter the trip, the lower the fare. Fare Instrument Pace invoices vanpool passengers on a monthly basis payable by check, money order or certified check. Vanpool participants also have the option of paying their monthly fare via electronic transfer directly from their savings, checking or credit card account, eliminating the possibility of lost or late payments. Passengers who intend on using a Pace fixed route bus to get to or from a vanpool pick-up location can be issued a monthly Pace Commuter Club Card, valid not only on the authorized vanpool but also on Pace fixed route services Monday through Sunday. Some employers offer payroll deduction for fare payment after the vanpool is stable.