If you feel that a student is in crisis and needs to be seen immediately, all you need to do during office hours is to call and ask to speak to one of the professional staff. We will make sure that a student in crisis is seen as quickly as possible and will follow-up with students to ensure their safety at all times. The staff of the Center also welcomes any opportunity to provide direct assistance to any faculty or staff member of the University. If you have any concerns about personal issues or concerns about family or friends, we are available for consultation and ready to provide referrals to appropriate community resources. Any and all information that students share with us remains confidential with the very limited exceptions, e.g. when they represent a clear and present danger to themselves or others.
Confidentiality is a basic requirement of trust in counseling and necessary to ensure it's success.
Our files are separate and are not shared with any other office or personnel within the University. This confidentiality is safeguarded by our professional codes of conduct and by law. University officials are both cognizant of this requirement and strict regarding our compliance. At times, this may pose problems when faculty refers students to us and out of concern, follow-up to find out how a student is progressing. As professionals, we need to obtain a student's permission to discuss anything regarding treatment and the very fact that they may be in treatment.