Each person you need to be involved in the change is, for the most part, in one of these stages. Their concern can be directed in either direction from the main stage, but it is the main stage that you must identify and to which you must initially respond. A simple, informal interview process can get you the information you need to determine where people fit. As you talk to your people, listen to what they say and get in touch with the emotions they are expressing through nonverbal language. If you read them right, you'll be able to place them in one of the stages below and then respond to them appropriately.
Awareness is the first stage.
Here the person exhibits little concern about or involvement with the change. Informational is the second stage. Here the person has a general awareness of the change and interest in learning more detail about it is indicated. The person seems to be unworried personally and is interested in the substantive aspects of the change. Personal is the third stage.