Consumer protection enforcement is another top enforcement priority for the Commission and our Telecommunications Consumers Division. Our Field Offices have been a great help in this area as well. Under the leadership of Cathy Seidel, Colleen Heitkamp and Kurt Schroeder, we've given additional meaning to the Chairman's zero tolerance policy for slammers. Slamming enforcement has been stepped up considerably. More importantly, major carriers have agreed to significantly alter their business practices to reduce slamming and they're starting to work more cooperatively with us to solve the problem.
Consumers are the winners.
We've also been taking strong action on other consumer protection issues - for example, junk faxes and misleading long distance advertising. The bottom line is that we simply aren't going to tolerate flagrant violations of the Communications Act and our rules and orders. Let me talk a bit about fairness. Those of you who know me from my 12 years in the General Counsel's office know that I have a passion for being fair and careful. While getting results is important to me, I can guarantee you that regulated companies are going to get a fair hearing before the Enforcement Bureau.