In particular, the online tutors will not be able to provide extended help for students who have failed to acquire the basic ideas presented in their lectures. The online tutors are the ideal source for help when you have only one or two questions, perhaps about homework problems, or about some particular aspect of the topic your are struggling with. Also, as with any online activity, delays in communication may occur. Please be patient, and if other students have joined the session before you please wait your turn for assistance just as you would in an office or classroom setting. Tutoring sessions are recorded.
All students are responsible for their online behavior towards the tutor and other students.
Unacceptable behavior will be reported to the student's instructor and may result in disciplinary action under University regulations. Logging on to a session through a modem slower than 28.8kb, or any other act which tends to clog or impede the online session. Use of offensive language or symbols, including profanity and hate speech. Online tutors are authorized to eject students from a tutoring session at any time, at their sole discretion. Students are entitled to know the identity of their tutor, and should feel free to email him or her.