They learn quickly to find their own paths and use the net selectively. There are over 300 ISPs in Italy but a large part of the business is concentrated in a few large ones. It seems to be causing considerable confusion and increasing the number of people why try and quit. Another major change is the attitude of business. Large companies are beginning to understand that they must take the internet much more seriously and that they don't know how to handle it.
Diagnosis is the first step in any effective treatment.
The spreading of embarrassment and discomfort is very good news indeed. The more we understand that we have a serious problem, the sooner we shall begin to solve it. And if business understands what the net is really about, sooner or later so will the government. A summary of the discussion in the panel session at CFP2000 was reported in Wired online on April 7, 2000.