These features used over time create a pictorial view of the process of social work practice in the agency. These views are valuable in the context of monitoring and promoting quality, productivity and financial viability. Without these modules and software the practice of social would be like driving around without a gas gauge on your car. With MedSWIS and the added modules the manager will know much of what there is to know about the qualities of the caseload and the costs of providing or not providing services in a given area or by a given worker. The manager would be able to determine where the complex cases are and which worker had sufficient skills and outcome history to handle the problems in various areas.
All details are well covered in the documentation.
This documentation provides added benefits which includes a careful consideration of those items tracked and measured to obtain maximum benefits for the manager and the department. This documentation was developed by practicing social workers skilled in medical social work, measures and productivity management and this expertise is very obvious as one reads through the MedSWIS manual. The manual clarifies those areas which can be measured and those improvements which can be sought after in the department. On screen are pull-down menus for help and to obtain the desired action within the program. The program is congruent with Windows' point and click technology of action selection.