If for no other reason, the legal system should be made more accessible to the consumer because to do so will increase public confidence in the justice system. The National Conference on Public Trust and Confidence in the Justice System's draft National Action Plan recognizes that lack of public understanding and poor customer relations with the public are among the top issues facing the institution of justice. Lack of access to resources and impenetrable and inefficient legal processes underlie much of the distrust. The Internet constitutes a great resource for transforming the generally inaccessible and baffling legal system. Chatham County's web site and the web site under construction for the Savannah Bar Association offer many of these services.
Courts properly consider juror education a priority.
It encourages education and support to alleviate some of the attendant misery of being snatched from your routine and dropped into a bewildering and intimidating environment accompanied only by similarly discombobulated participants. Although not without debate, the division of labor in the court system itself presents an intriguing means of making legal processes more accessible. Drug courts, which emphasize early intervention for rehabilitation, completion of education and community involvement, present society with an alternative to revolving door justice for drug users. Some legal scholars proffer the idea of a truly unified court system in which one court would have jurisdiction over all legal disputes, dispensing with the necessity of the panoply of courts now in existence in Georgia. One confounding aspect of the legal system is the difference in laws from state to state.