Counselors offer reflective listening, empathy, support, and assistance with problem solving.
Callers turn to the Parental Stress Line when they feel all alone with no one to turn to.
We provide connection and support. I really needed someone to talk to. I feel much better now. PCS Volunteer Telephone Counselors also provide information and referral services on the United Way's First Call for Help. Counselors assist callers by using our computerized database of services to provide information and refer callers to agencies that can help.