Students and College employees are now part of an educational institution whose commitment to the client and to quality service is paramount. NBCC-Saint John is proud of its continued commitment of excellence to its clients. This seems to be a very easy question, but in fact quality is as each of us defines it. For some it's how well work is provided, for others it describes the availability of options and choices. Increasing consumer knowledge and experience, combined with stringent economic times, has created worldwide demand for value.
Consumers compare and demand best value in service and products for themselves today.
The International Organization for Standardization established in 1987 the 9000 series for quality assurance. This series identifies standards which when met ensure uniform quality in service and products. ISO 9000 is respected and recognized internationally as a baseline assurance of quality systems. It provides customer confidence that services received will be from an organization that practices and adheres to the ISO 9000 quality assurance standard. This assurance is considered paramount in ensuring the viability and competitiveness of businesses today.