Frequent use of headings, subheadings, and white space makes it easy to find information by scanning. Tables and bulleted lists are used where appropriate to eliminate wordiness and improve accessibility. Diagrams and illustrations are inserted logically wherever they are needed. The document contains all of the information necessary to meet its stated purpose. There are no gaps in information, especially in knowledge the reader needs to perform tasks.
All content is relevant to the defined purpose.
No unnecessary information is included. Consistency The same terms are used to mean the same things throughout. The same headings and subheadings are used consistently for similar pieces of information. The text is written in the present tense and, primarily, in the active voice. The text is written in simple, unambiguous language and is easy to read.