Going swimming, for example, will wear down the Eyebrowz powder but it will not totally come off unless rubbed. This way, you still get the benefit of having better shaped eyebrows and continuing to use a product that you're already familiar with and like. The Eyebrowz powder is a premium formulation. Should you use your own eyebrow makeup, you may first have to apply some moisturizing cream on the skin immediately around your eyebrows. Do this to ensure your powder lasts all day.
Customers can return product at any time for a full refund of the purchase price.
Opening the powder and trying the product does not affect your ability to receive a full refund. Shipping and handling charges are not refunded. We'll make every effort to work with you to get you some more acceptable shapes. That said, we'd like to reserve the right to limit the number of exchanges that can be made for a given order. Our thinking is that, out of each order for 4 stencils, hopefully 2 or 3 but at least 1 stencil will give a customer the look they are after.