At our discretion, the Kornreich Center sometimes provides support as well. Brief questions are usually answered without charge. More extensive technical support is billed at this hourly rate. Consumers receiving assistive technology systems involving multiple devices or complex devices may require training before they can be expected to use the devices effectively. When the need for training is anticipated, the Kornreich Technology Center evaluator includes recommendation for training at the same time as product recommendations.
All recommendations are estimates, as consumers vary widely in their rates of learning.
Consumers who have training needs may be accommodated even if they did not receive an evaluation at the Kornreich Center. We reserve the right, however, to decline to train a consumer in technology that we consider to be inappropriate for that consumer's needs and abilities. Attendance is billed at an hourly rate, plus travel time. When Kornreich Center staff must travel to do an onsite evaluation, provide training or technical support, or attend a meeting, travel time is billed. Instead, it covers the time the professional spends in traveling.