The survey was conducted by Sirota Consulting of Purchase, New York at the initiative of Vice President for Administration Don Kassing in an effort to assess employee perceptions of the university and the quality of service it provides. The survey response will serve as a benchmark as the university uses this and other tools to make improvements in the performance of services. The survey polled employees on a variety of topics, including university leadership, department effectiveness, performance goals and direction, and rewards and recognition. On February 2 and 3, all managers will attend a three-hour workshop to assist them in understanding and interpreting the survey data. Managers will then meet with their departments to discuss the survey and to identify key opportunities for improvements.
Departments can form action plans based on their discussions.
Feedback from these activities will be forwarded up through university divisions to the vice presidents, who will share it with their entire divisions. All employees are encouraged to participate in the process and to provide feedback on the survey response. They will help us to understand what's behind the survey answers and to identify areas for improvement. In addition, each division may choose to set priorities based on the survey and department discussions. To find the new sections, scan the main menu and click on News and Information.