General assistance in completing claim forms is available through HCPO specialists. These specialists are prepared to assist claimants in French, German, Hebrew, Polish, Russian, Spanish, and Yiddish. Once the claim form is completed, HCPO will process the claim and advocate on behalf of each Holocaust survivor or his or her heirs. All claims and information will be presented to the appropriate banks, insurance companies, organizations, and authorities in Europe with a request that a complete and thorough search be conducted. HCPO will maintain contact with these entities on a regular basis regarding the status of claims and all search efforts.
All assistance is free.
Claim forms are available through the above 800 number or by printing a claim form directly from the above web site. Although HCPO encourages the use of this process for names appearing on the dormant account lists, HCPO will accept bank claims from anyone experiencing difficulties due to the above deadline or for any other reason.