Call Detail Recording allows companies to monitor and analyze call patterns and usage in their system. Messaging services enhance communications and productivity and enable business transactions across multiple time zones. The system includes such features as multiple personal greetings, automated attendants, outcalling for message notification, and multiple language support. Connecting to the backplane provides direct access to interfaces such as time slots, signaling mechanisms, and power feeds. Bypassing analog ports and digital conversions provides a more efficient, higher quality call storage process.
Customer service is a key differentiator for most businesses.