A practical guide on franchising in government. This new concept is an intiative of the National Performance Review. The book is drawn from the first annual conference on franchising in government. The book is writtern by pioneers in cross-servicing and edited by two leaders in productive government movements.
Contributors come from government, the private sector and academia.
The NPR also proposes to end staff support operations' monopolies in agencies by giving managers a choice in finding the best service value for the dollar. Franchise funds are based on a revolving fund which provides working capital needed during the start-up phase of operations. However, franchise fund agencies are expected to cover costs of operations without receiving subsidies from their parent agencies. What is unique about these agencies is that they are allowed to keep their revenues and roll them over to the following year's budget. By broadening the market for their services, they will be able to generate more revenue which can then be used to enhance human resources and to upgrade facilities.