And because quality is job one, and manufacturers are competing on the basis of their warranties, the consumer always is assured that any noncomformities he does discover will be remedied. A noncomformity may include a number of relatively minor defects whose cumulative total adds up to a substantial impairment. For a majority of people the purchase of a new car is a major investment, rationalized by the peace of mind that flows from its dependability and safety. A substantial noncomformity may include a failure or refusal to repair the goods under the warranty. Substantial Non Conformity and Lemon Laws often define what may be considered a substantial impairment.
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