Below it the table of contents, linking directly to introductory chapters. More information about PDF files. Holistic approach , acknowledging hygiene, water and sanitation as a human right, and relating it to human development, the elimination of poverty, environmental sustainability and the integrated management of water resources. Committed and compassionate leadership and good governance , changing long-accustomed roles, leading to new responsibilities of authorities and institutions to support households and communities in the management of their hygiene, water and sanitation, and in being accountable to users as clients. This site is maintained by IRC International Water and Sanitation Centre .
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