As we all know, this seldom happens. They show up, they use minimal effort and energy, and there's hardly a trace of passion. Nobody truly wants it this way. It's time for a transformation. Leaders have two customers.
Companies go to great lengths to influence the customers that buy their products and services.
This happens because companies know they can't control their customers, At best, they can only influence them. Too often, people in leadership or power positions believe that they can control the people who work for them. Approach the people who work for you as customers to whom you are selling work. People work first for money. It provides people with a sense of security, options and some degree of control.