The Umbrella Program has negotiated and leveraged additional ILS features onto our contracts and BPAs. For the ViViD contract we are also providing configuration management inventory control. We also serve on the departmental ILS integrated process team studying new methods of supporting equipment in various environments plus the challenge of rapid turnover in technology. The Umbrella Program seeks to provide superior customer service and added value through continual business practice reengineering. Other assorted activities include the Chips magazine published under the auspices and sponsorship of the Umbrella Program.
Chips has a combined hard copy and electronic readership of a half million people.
Chips can rightfully claim being the first magazine with electronic distribution. In the past one and a half years, the program's fee has decreased from a level of two to six percent down to one half to two percent. Customers are encouraged to relay IT requirements to the Umbrella Program. We'll be glad to help. When purchasing IT, customers should consider other factors besides end price.