Yes we are, because we have made decisions for our people and, ergo, we do not have consumers who are informed. We have allowed subsidized behavior. People get prescription drugs but do not take them. And we allow that kind of nonsense to flow through the system. So if we have to have a villain, business is the villain.
Business has to use what it has learned in quality purchasing and apply it to health care.
We need to pay them more. We are going through annual enrollment right now. We have put out tons of information on providers. Look at providers' records. So we can try to educate employees, and yet we have gotten them so entrenched in cost that it is very difficult.