Likewise, there may be a temporary problem with the service on the other end. There are several excellent anti-virus programs available for purchase. Instructions from your anti-virus program will help you obtain and update those valuable files properly. Other than having a reliable anti-virus program installed, the best way to prevent virus infections on your computer is to use some common sense when opening email. There are many occasions when we receive email from an unknown person because we are receiving info from other sites or perhaps from a discussion group we have joined.
Chances are, they are ok to open.
It is NOT the responsibility of your ISP to prevent or remove viruses on your computer. Listed below are some Links to anti-virus program manufacturers. It certainly wouldn't hurt to check them out and read up on the more common viruses currently being circulated across the Internet. If you're still baffled, don't hesitate to call. Familiarize yourself with the glossary so you can feel more comfortable discussing this new-fangled technology with our Customer Service Representatives.