The OIS has authorized COAs to obtain this information via phone, fill it in for seniors, and resubmit the applications to Consultec. If your staff has the time and resources to contact these seniors, it will be a great help, but in the end it is the responsibility of the senior to complete a new application. Anyone who asks for this is lying like a dog. Please report any similar incidents first to the police, then to Trey Harrison at Consultec. Hopefully this is an isolated incident and we can nip it in the bud.
All comments are welcome.
If this is required, the website will walk you through the process of obtaining these free downloads. We do strongly encourage that the COAs submit their applications online as far as it is feasible to do so. Refer to page 7, number 4 under Exclusions in your SilverxCard Eligibility Training Manual. According to the State, Total Income should be considered any income before reductions are taken out for Medicare B Premiums. We understand this may affect applications already completed.