The new program will begin within 30 days. Incorrect billing to servicemembers for outstanding medical bills was a key issue at the first Military Family Forum at the Pentagon on May 31. Servicemembers in remote locations may contact any debt collection assistance officer who is convenient for them. These points of contact will be identified by the military Services prior to implementation of the program. Our servicemembers deserve assistance and relief from unwarranted collection actions resulting from unpaid medical claims.
Beneficiaries also can call claims processors using their toll-free telephone numbers.