They Came In Search of Better Software. Reports can be produced in minutes. Pillsbury hopes to roll out the pilot program to 6,000 of its employees all over the world.
Consumers call in by the thousands daily with compliments or complaints.
In the past, the comments were typed into an electronic database and required specially trained staff to analyze. Reports came out weekly or monthly. NetStat can take the customer feedback, crunch the data, and spit it out to a Web page as a chart. Marketing staffers get instant insight into what customers like, and plants can adjust production accordingly. Equipment adjustments are tedious and time-consuming.