He doesn't even look at those orders when he gets them now. He just erases them. His next and related challenge was refused shipments. Merchants like himself, he found, have zero rights when it comes to overseas shipments. In fact, he indicated, any product that you, the merchant, choose to ship overseas might as well be thrown away if the customer decides to refuse the shipment.
Customers have the right to refuse shipment for any reason.
We've had customers refuse shipment because their countries imposed import taxes, for instance. Also, customers that refuse shipments will ultimately request a charge back making the entire transaction a complete loss for us, the merchant. We have no rights when this happens. Charge Backs When charge backs do occur, the credit card company doesn't call you. Instead they reach into your bank account and just grab the money.