She was right. Caregivers are role models. Quit smoking, quit fretting, quit whatever you know you should quit. Demystify the process of a patient's care for him or her and the significant others while you maintain a sense of mystery. It can make all the difference in the quality and intimacy of your care.
Caregivers can never have too many insights on the human condition.
Humor Using humor to break tension and show compassion is wonderful. Using humor to humiliate and show hostility, stinks. Let your smile out. Caregivers CAN give too much. Be realistic, tolerant, and forgiving of your limits.