You will know your reservation is confirmed when your computer displays a confirmation page with your reservation number. It may take several minutes to receive the confirmation page so please be patient. Remember to press the confirmation button only once, and do not stop the transaction prior to receiving your online confirmation. If you hit the stop button and then hit confirm again, you may end up with more than one reservation and double charges on your credit card. Once the reservation is made, you will receive a confirmation email from the vacation brand you purchased on the Online Vacation Mall.
Cancellation is simple.
Choose the Your Reservation section on the Online Vacation Mall. You will need your reservation number and the password you selected when making your reservation on the Online Vacation Mall. With this information you may inquire on a previously booked reservation. Once you have inquired about your reservation, you will have the option to cancel it. It is very important to read the Terms and Conditions to see if any cancellation penalties apply and to find out the procedures for requesting a refund.