A certified registrar audits the company to determine compliance with applicable standards. Preparing for an ISO 9000 certificate is like going through a giant spring-cleaning exercise. Employees are instructed to familiarize the company employees with the ISO 9000 concepts and objectives. Consultant submits 26-page document of findings and recommendations. Company records descriptions of quality procedures and adds other procedures as recommended by the auditor.
Auditor reviews the manual, makes suggestions, and schedules an on-site visit in two to four months.
Auditor either grants or denies the ISO 9000 certification. If the certification is granted, the company celebrates. If the certification is not granted, the company and the auditor schedule a future on-site visit. Only a certified registrar can award ISO certification. To be a certified registrar, a company must be accredited, and its auditors must be certified.