ACTU Workers' Line is a confidential information and referral telephone service, supported by the Australian trade union movement. ACTU Workers' Line professional staff will assist you with queries about what is fair in the workplace, whether your concern be about health and safety at work, rates of pay, or conditions at work.
All calls are confidential, and no action is taken without the consent of the caller.
Expert advice, for the cost of a local call ACTU Workers' Line staff have direct links to every union in Australia. Through ACTU Workers' Line, a caller can be transferred directly to the union which is the expert in their area of work without the need to make a separate call. In most cases, the Workers' Line staff will transfer callers to a specialist inquiries officer within the union. Callers can also choose to deal with Workers' Line staff who will investigate their query and provide information. Unlike other advice lines, ACTU Workers' Line is not only concerned with your minimum legal rights.