A company's values determines how it goes about pursuing its mission. It is important that we understand and conduct our business according to these values. Put into practice, these values become our guiding principles. We exist because of our customers. Therefore, our success lies in achieving complete customer satisfaction.
Customer satisfaction requires the timely delivery of equipment and services with superior value.
We will assure that we meet our customers needs through continuous quality improvement of our key processes involved in the design, manufacture and delivery of our products and services. Recognizing that our customers needs are constantly changing, we will embrace change as an opportunity to demonstrate competitive advantage through flexibility and adaptability. In delivering superior value products and services to our customers, we must promote excellence in everything that we do. We must build upon our employee-owned status to include taking ownership of each and every task we are involved in. Management will support in this effort by promoting and encouraging employee empowerment.