Mean satisfaction score is 3.4. Comments give no compelling sense of community concern or enthusiasm with any facet of HUB activities. There appears to be a low perception of value in the Master Bidders' web site. Training classes have descriptions that suggest a need for more offerings at both the Downtown and ITC sites as well as for a higher level of quality. Materials Management .
Comments describe a positive community view and a perception of continuing improvement in services.
Ideas for improvement and observations are varied.