Don't get stuck Most businesses end up leasing rather than buying color copiers because of the expense. But it's best not to invest in a lease that exceeds 36 months. The technology changes rapidly, and you don't want to limit your flexibility to obtain a better, faster, or less expensive model. Get references Be sure to get references from the dealers you are considering, and call them. Ask about installation, user training, repairs and routine service calls to check that the dealer does the job right.
Color copiers tend to get almost four times more service calls than black and white copiers.
This could be because users have higher demands and are less tolerant of specks on their color copies than they would be for their black and white copies. Make sure you get a guarantee in writing as to how soon your service calls will receive a response. The McGraw-Hill Companies Inc. All rights reserved.