We believe it makes good business sense to offer quality products that provide real value to customers. Such products have a competitive advantage and generate repeat business. Our products have consistently won recognition for their excellence. In the prestigious annual awards sponsored by the newspaper The Australian , Jacaranda Wiley won the best Secondary Series award for Eshuys and Guest's English Power books one to four. The English Power series, Australia's best-selling English text series, is written for students in grades seven to ten.
Customer service is also central to our business philosophy.
During the year, the Ingram Book Company, the largest wholesaler of books in the United States, awarded Wiley the Platinum Partnership Level in its annual review of publishers. The Platinum Level is Ingram's top tier for recognition of superior customer support, fulfillment, and sales representation. Copyright Protection in a Digital Environment Wiley remains alert to, and actively involved in, the issue of copyright protection. There is growing awareness in Washington of the need to protect copyrights in cyberspace. Congress is considering legislation to clarify and strengthen existing protection for materials transmitted on networks, while copyright owners and users have begun discussions to develop guidelines for fair use in this area.