Customer service deteriorates, little issues explode into giant problems, and prospective sales are lost. Fortunately for Microsoft Exchange adopters, Eastman Software and Optus, along with hardware partners Dialogic and IBM, have joined to build the ultimate solution for sharing and managing all types of messaging and non-messaging content. With this complete software and hardware solution, information intensive organizations can quickly and flexibly implement work management on the Exchange Server messaging platform. Messaging glut is squashed and transformed from pain to gain as knowledge workers spend more time contributing value and creating opportunities. Moreover, the robust architecture of WFX features full scripting, automation, and template capabilities.
Corporate developers can rapidly develop and customize solutions for the entire enterprise.
In addition to providing complete desktop fax send and receive capabilities to network users, FACSys fully integrates fax communications with Eastman Software's WorkFolder for Exchange. It enables incoming faxes to trigger any number of business processes. This eliminates the paper-based hassles associated with filing and sharing the enormous amount of actionable data businesses receive every day by fax. With WorkFolder scripting and FACSys' transmission functions, faxes can also be sent automatically to customers, suppliers and other business partners based on preset triggers. Your fax server platform investment can be fully leveraged across your entire heterogeneous network environment.