No returns will be accepted without prior authorization and none will be accepted more than 30 days after receipt of the merchandise. Factory defects are covered by the terms of the manufacturers warranties and can only be exchanged for identical equipment. We do not accept returns on books, star charts, closeouts, opened software, or special orders. All returns must be accompanied by a detailed description of the reason for the return. Returns without such description may be subject to additional time and labor fees if we have to set up and operate the product to determine the reason for the return.
All returns are less freight.
Determining the compatibility of components or their fitness for their intended use is the responsibility of the buyer. If you have questions about the usability of any accessories with your telescope, we strongly urge you to e-mail or call us to confirm their compatibility before ordering. Items ordered in error will be subject to the return policy outlined above. 680 S.W. 24th Ave. Inc. All rights reserved.