An MLS professional holds a library degree from a graduate library school accredited by the American Library Association or an equivalent certificate from a state that awards such certificates. In the case of combined libraries, the director of each library holds an MLS from an ALA accredited program. The library provides an orientation for new employees, including a review of the personnel policies and procedures manual. View Tip Sheet for Standard 17. The library supports the staff's continuing education and professional activities, allocating funds for continuing education activities.
All professional librarians attend at least one continuing education event per year.
The library provides annual continuing education opportunities for its staff in customer service techniques or allows staff to attend, on work time, customer service workshops at other sites. Library staff has access to Internet mail for communication and professional development. Staff has the opportunity to learn to use new equipment and technology, including new databases and software. The library has at least one computer dedicated for staff use only. A Handbook of Positive Approaches to Negative Behavior.