People may send an electronic mail item requesting the address of someone within the organisation that post office serves. They may also request that some message be directed to someone in charge of some particular area. This function is performed with the help of the University's electronic phone book which contains individual's electronic mail addresses. This works well when the person's address is present. But if the person is not in the phone book or their electronic mail address is absent it becomes a very time consuming effort to notify someone within the relevant department of the initial request.
All departments have an electronic mail address where such queries can be directed.
These addresses are to be placed in the electronic phone book. The postmaster mail address must exist and be monitored on all mail server machines. Individuals or departments who have interests or responsibilities they wish to be publicly known have these listed together with an address that mail should be directed. Being able to quickly and efficiently deliver such messages is in the interests of the whole University. The electronic phone book is available generally on the Internet so the messages may be sent directly to those concerned.