Reasons to turn to the Employee Assistance Program Services offered by PENN-Friends EAP are designed to encourage faculty and staff to seek help with problems early on, before they significantly affect daily life or job performance, or to get help when challenges suddenly become unmanageable. The intake counselor also may offer other resources related to your situation. Emergencies will be handled immediately. Other issues will be handled by a call back by the counselor as soon as possible but no later than within 24 hours of your initial call. During this call, you will arrange for a convenient time to meet.
Appointments are available within one week unless an emergency requires immediate attention.
After selecting the online services link on PENN-Friends website, you will be asked for information specific to Penn and our contract for services. Please see literature distributed on campus for information about how to sign on for these services. Or you can use the online program described above. You may be referred outside the EAP for additional assistance at any time during the counseling experience. This will be coordinated with your available health plan coverage.