Annual Maintenance Poor reception may also indicate that your phone is due for scheduled maintenance. We recommend diagnostic checkups every 12 months at strategically located Verizon Wireless Communications Stores or an Authorized Agent or Retailer. We are certified for most major manufacturers. Hills, bridges or tunnels can temporarily block wireless signals. Fog or inclement weather can also interfere with wireless communication.
Buds covering trees can block reception.
When they grow into leaves, the problems disappear. Raindrops clinging to pine needles after a heavy rain can also have a similar effect. When using your phone near a large body of water, your phone may pick up stronger signals from a wireless carrier across the water, causing your roam indicator to go on. If you re on the border of a service area, your signal will be more vulnerable. A cell may be temporarily out of service.