Another worker is cleaning the inside of a used car to prepare it for delivery. You can't afford to make mistakes. After you've signed on the bottom line, sales people check over your new car for any scuffs, nicks or scratches. Any problems are listed on a paper, says Billy Moffitt, service adviser. Any options, such as pin-striping, different stereo systems, tinted windows or fog lights, are added as well.
Cars also are road-tested to make sure there are no problems.
Each car gets a full tank of gas before you take it home. Finally, each vehicle is detailed and given a thorough polishing inside and out. The total process can take up to two hours, Martin says. The dealership first checks out cars and trucks when they are unloaded from the car carriers. At that time, they are inspected for any damage and to make sure all the factory options are installed and working properly.