Custom orders are excluded. Please include a copy of your invoice. No merchandise will be accepted without that number. All items will be inspected before any final decisions are made on credits. The returns department retains full discretion on granting full or partial refunds, exchanges, or in-store credits.
All special orders are non-refundable.
All skates or other items that are returned and qualify for a refund in accordance with these terms will entitle the purchaser to a credit issued to the same credit card account that was charged in the original purchase. Shipping Charges Shipping charges are not refundable. You must then return it unused in the original packaging with a copy of the invoice. Please ship all returns back to the same address from which it was shipped.