Formal training beyond a high school diploma of 6 months to one year's duration or equivalent. More than two, but less than four years or equivalent. Error would extend beyond the position's department. Conduct straightforward business, obtain or provide general factual information, handle confidential information. Deal with confidential information such as grades, financial records, etc.
Activities specifically focus on an entire field and generally on related areas.
Responsible for making some decisions which require consideration of various criteria. Decisions are usually within limits prescribed by established policies or the supervisor. Under very general supervision, resolve most questions, accomplish most tasks alone. Keep the supervisor informed of progress. Provide a non-standard response or prepare written material that requires some research.