A lab web site is now maintained on a regular basis, and prominently displayed in the computer labs. The Annual Satisfaction Survey was distributed again, but the return rate was very low and the information obtained was not useful. The department newsletter, Plugged-In , was published three times, with very good response from readers. Results of these tests were communicated to responsible departments through their Vice Presidents. Many Banner and Oracle patches were applied to achieve compliance in mission-critical systems.
Compliance continues to be a moving target, as defined by various vendors.
Several patches and upgrades were applied to College communications systems, particularly the telephone, voice mail, and email systems. College progress toward compliance was reported in detail, several times, to CCHE, auditors, and other agencies. Technology Master Plan. An institutional planning team, the Technology Master Planning Task Force, was formed this year to develop a College-wide plan for technology. The Task Force identified five major areas of emphasis, and specific goals and priorities in each area, as presented in the following table.