HostingTech takes look at what a few companies have accomplished in automation, and what they foresee in the near future. With increased managed services, Quadrix expects revenue to increase.
Automation is also in the plans to improve efficiency, as opposed to slicing staff.
It's important for us to keep our staff challenged with new things to consider and new problems to solve. We need to empower them to put problems to bed quickly using automated procedures and computer-aided solutions, so that the staff is not focused on rote tasks. They're primarily intended to make sure that the interviewee really wants to join our staff, that the staff can be in the trenches, knee-deep in trouble with this person. Both centers can withstand hurricane winds of 150 mph. Within the next 18 months, the company expects to hire an additional 125 employees and install up to 20,000 servers.