The various components are presented to the user in graphical representation, and are selected to define the functionalities of the service. Multi-domain management of telecom networks is a problem for many telecom operators. Interoperability of telecommunications services is not simply a question of getting all the switches and cables to work together. The management systems have to interwork as well, across both organisational and technical boundaries. A working implementation is being used to manage an ATM network in Iceland.
Agent technology figures prominently in a number of projects.
Conventional telecom service and network management architectures rely on a few centralised nodes, and are notoriously cumbersome when it comes to introducing new services. Mobile agents roam the network to execute various management functions and are well suited to the conditions found in mobile services environments. Mobile agents have also been used to build and manage virtual businesses. When activated, the system sends mobile agents into the network where they meet with other mobile agents at special Internet sites dedicated to searching, advertising and negotiation. In the event of a successful encounter, the mobile agent returns to the user s site with an electronic contract to sign.