Unwavering commitment is one of the keys to success. Once we can celebrate measurable results, buy-in becomes much easier to obtain. First we need to begin a corporate wide initiative to transform our corporate culture to one of acceptance. Only then can we build effective teamwork and instill confidence in the process. Along with empowerment goes responsibility.
Accountability is delegated.
It is the journey that counts. For it to result in lasting success, we must focus on a few well-defined and meaningful priorities. Achieving and then sustaining our momentum will be a big part of the journey. Everyone will be trained to develop indicators to determine which elements are critical to our customers and then eliminate those pesky variations in performance that do not meet the specifications. By this time, it is very likely that some forward thinking individuals will come up with a new and exciting extension to Six Sigma which we may very well consider adding to our cache of Six Sigma road maps.