Getting Help with Technical Problems Before sending us a message, consult the extensive Power Drawers Online Manual and this web site's Troubleshooting Section for answers to technical questions. Troubleshooting has answers to every support question we have been asked. If your question is not already answered in the Online Manual or on this website, use the Tech Feedback Form below. We can also be reached by email and fax if you have any difficulty using the Tech Feedback Form. Tech Support Feedback Form indicates a required field that must be filled in.
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We can't fix a problem unless we can reproduce it here. Since Power Drawers has been tested for thousands of hours on all supported Windows platforms, all known problems have been fixed. New problems are therefore unusual, so we really need specific instructions on how to make the problem occur with as much detail as possible. If telling us about a program error, crash or freeze, please copy the contents of otherShell.txt into the field below to help us reproduce and fix a reported error. If you do not receive an email confirming your message within one hour, try resubmitting your support question.