Pace University, New York, NY, recently published the following tips for effectively communicating with elderly patients. He or she may need extra time to become focused before beginning to process information. Sit face to face. Lip reading may be crucial. Minimize visual and auditory distractions, such as other people in the room, hand-held objects and background noise and activity.
Appropriate lighting is essential, especially for lip readers.
Be sure to reduce glare by turning down lights that are too bright, and avoid sitting in shadows. Speak slowly and clearly, maintain eye contact and keep your mouth visible. Speak loudly enough for the person to hear you, but don't shout. Be prepared to repeat or revise what you've said several times. Since the amount of information they can handle is reduced, stick to one topic at a time.