Review the following Frequently Asked Questions page for assistance with MetaLink registration problems. I have forgotten my password. My CSI number does not allow me to register for Metalink.
CSI numbers are unique support identifiers given to each customer with a current support contract.
Follow the First-time user steps. I have forgotten my password. If you have forgotten your password, you may have it automatically reset for you. Your password will be automatically generated and emailed back to you. If you have moved from one company to another and wish to still access Metalink, you will need to register again, with a CSI number licensed to your new employer.