Serve the partner as a customer. The final solution must be an extranet without compromise. Drive information to the decision-maker. An extranet must provide a central means to measure progress, performance, and popularity. Business units deploying applications need to understand which extranet content and applications are most successful.
Companies have diverse partners and a wide range of user groups.
Those groups have very different application needs and requirements, from simply viewing static information on a Web site to dynamic interaction with more robust enterprise applications. A company's business goals will dictate the type of extranet it implements. An extranet must accommodate this wide range of needs. An extranet must accommodate a wide range of user constituencies and extranet needs. Customer service and communication are also critical parts of the mix.