Items must be returned in original packaging in the same condition as when they left the store. Any alteration of condition will result in assessment of restocking fee. If you have a problem with a used instrument or amplifier you purchased from us, we will repair it at no charge to you during the 90-day warranty period. In the rare instance that we are not able to repair an item, we will replace it or refund your full purchase price. This warranty excludes abuse, neglect, normal playing wear, strings and loudspeakers.
All new merchandise is covered by the manufacturer s warranty.
Our purpose is to help musicians make better music by providing them with equipment that meets their needs. Our experienced staff can help you define your needs, make suggestions about what kind of gear to try, and help you learn how to use the gear we sell. We are always happy to answer questions about what we sell and if we don t know the answer, we ll do our best to find out. We believe we sell the best equipment we can find for the most reasonable prices we can afford. We want you to be satisfied with your dealings with us so you will come back to us again and again.