Orders cancelled within that 30 day period will result in a forfeited deposit. No refunds or credits will be issued for items returned earlier than your return date. An itemized receipt will be sent to you.
All items meet government safety standards.
Due to the high volume of traffic, we are unable to offer you a delivery time, even an approximate one. If your delivery is scheduled for a time before your check-in, we sometimes obtain a key from your rental agency in order to make the delivery. This does not mean we guarantee delivery prior to your arrival. If you are renting a home privately, we may have to wait until after you arrive to deliver your order. Detailed pickup instructions will appear on your delivery tag.