A customer service representative is stationed in the Customer Service Area to provide both instruction and assistance. The Customer Service Area of the Division of Vital Records is a smoke-free facility and is equipped to meet the needs and expectations of our customers. Applications for certified copies of birth, death, marriage, and divorce are available in the Customer Service Area. An application must be completed and reviewed by a customer service representative before a request for a certified copy can be processed. A customer service representative will review the completed application for completeness, review identification of the person requesting the record, and validate the fees associated with the services being provided.
Adequate information is required before a thorough search of the statewide indexes can be conducted.
If the record being requested is located, the first certified copy is issued at no additional cost. If the record is not located, a certified statement attesting to the fact will be issued. Identification of the person requesting the search is required. If identification is not available, the customer service representative will assist these customers in completing additional documentation. This page was last updated on September 3, 2000.