The foundational strategy of Birmingham Works is client-centered case management. Every Birmingham Works participant is assigned a case manager to serve as a mentor and motivator with sustainable employment as the goal. A case manager's duties may range from assessing the job training needs of a participant to arranging for facilitative, barrier reducing services. Birmingham Works case managers help participants develop plans that will lead to viable work opportunities and self- sufficiency. Community Based Centers Case managers are based in neighborhood centers throughout Birmingham and Jefferson County.
Centers serve as a nucleus for client services and case management.
Another unique program strategy is the coordination and development of community services. The final strategy of the comprehensive Birmingham Works program is the creation and maintenance of a viable Workforce Clearinghouse . The Workforce Clearinghouse is a city and countywide effort of the social service and business community to establish viable partnerships that will move welfare transitioners into private sector jobs.