White boxes currently make up the greatest portion of desktop PCs than any single name brand. Compaq leads in servers and Hewlett-Packard dominates in peripherals, holding the lion's share of the colour and monochrome laser markets as well as the inkjet and scanner markets. HP is rated the top vendor in the multifunction peripheral market, along with Canon and Xerox. Eighty-four percent of SMBs currently have a local area network. 3Com dominates in hubs and switches.
Cisco is the top router of choice.
Windows NT is the networking operating system of choice for the majority of SMBs interviewed. Supplier Loyalty SMBs are a loyal group.