Exceeding the Standard Chicago Title Field Services leads the way in training. We meet with our network of independent field representatives, provide them with training materials and make them aware of the requirements of our customers and the industry. We assign an individual from our Client Services Department to serve as your liaison, handling questions, inquiries, orders and follow-up. Our Quality Control staff constantly monitors our field representatives and maintenance contractors to ensure that their work meets Chicago Title Field Services' stringent quality and time requirements. We utilize a tiered structure of representatives in each area to provide adequate coverage and a prompt response.
Computer programs help identify discrepancies between reports filed for the same property.
Our staff then contacts the appropriate field representatives to clear up any discrepancies before reporting the information to customers. Our staff's attention to detail has allowed Chicago Title Field Services' average turnaround time and contact ratio to consistently exceed industry standards. Put very simply, all Chicago Title Field Services employees and associates recognize that, as a service business, our primary concern is you . We operate with an advanced IBM UNIX-based computer system, capable of interfacing with our customers' network, PCs or service bureau computers. We can also communicate via tape, diskette, fax, modem, CD ROM, Internet, telephone or mail.