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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. The purpose of this inquiry was to address concerns raised in customer complaints regarding MCI WorldCom's casual billing practices. The staff and MCI have negotiated the terms of a Consent Decree that would terminate the staff's investigations. A copy of the Consent Decree is attached hereto and is incorporated by reference.