They have the authority and power to influence change and the energy and enthusiasm for keeping the momentum alive. Initial contacts usually work best if they are between agency administrators. This follows protocol and allows the administrator to delegate the responsibility. It avoids the administrator hearing about the contact from someone lower in the agency, becoming suspicious and defensive, and scuttling the effort before it begins or initially putting it on bad footing. Failure to establish mutual goals and objectives is a major reason collaborations fail.
Collaboration rests upon the principle that each person has something to offer.
Begin by determining all the natural allies- individuals or groups who share the concern and support a similar position. Continue by seeking all types of persons, groups and social structures likely to be affected by the issue or position taken both affirmatively or negatively. Do not forget to include all potentially interested and civic-minded groups who might stand to gain indirectly by supporting the issue or constituents. The first thing one must know to work with another agency is what it is and does. Building upon existing efforts saves time, resources and creates strong working relationships.