Smart companies are always looking for ways to do more with less. CTI technology allows your business to leverage the power of computing, networking and telephony.
Competition is fierce, so every advantage counts.
Take a look around and find out how Sprint's CTI solutions can make your business leaner, faster and more customer-friendly. Computer Telephony Integration is a broad term covering a range of different platforms, technologies and services. In a nutshell, CTI refers to the exchange of commands and messages between computers and telephone equipment. CTI automates several functions, which in turn increases the number of calls your agents can handle, which, of course, increases productivity and saves your business time and money. This application enables a computer to recognize touch-tone dialing or spoken words.