The completed application will be automatically submitted to GB Micro's Customer Service Department. A separate RMA Application Form must be used for CPUs. An RMA Approval form will be sent to you via return e-mail or fax. RMA numbers are valid for 10 business days from date of issue. Product returned to GB Micro without a valid RMA number, with an expired RMA, freight collect or C.O.D. will be returned to sender freight collect.
Defective product is subject to testing.
Stock returns and order discrepancy returns must be in resale condition, complete, unopened, clean, undamaged, without markings or stickers and in original boxes. Product must be properly packaged with shielded bags and packing material. GB Micro is not responsible for unauthorized returns or damages caused in transit due to improper packaging or transporter negligence. GB Micro Electronics reserves the right to amend this policy without prior notice and to refuse any request to issue credit for product returned.