PLUS is a sophisticated business management tool. It was designed to give you the power to better manage your telephony traffic by generating comprehensive reports for statistical analysis. All user or agent activity can be monitored, helping you manage your team. The deskboard can be positioned or resized to fit anywhere on your computer screen. Any number of tiles can be displayed across a variety of groups and individuals, even globally.
Current statistics help users or agents make better decisions on how to manage their resources.