The Internet is fast becoming the convenient place to shop, giving shoppers an easy alternative to traveling to the malls to make their purchases. From its humble beginnings as a simple Web site selling books at Canadian prices, Chapters Online now boasts more than 262,000 unique customers. In September 1999, Chapters Online became one of the first publicly-traded online retailer in Canada. Cisco technology is making the difference. This is particularly evident in the extraordinary success of Chapters Online, a company taking full advantage of the next wave of Internet technology to become a leading entertainment and leisure destination for Canadian online shoppers.
Customers get what they want, when they want it, quickly and easily.
Maximum uptime is crucial, as is the ability to scale and distribute our load in a safe and secure environment. With a bulletproof solution in place based on highly-reliable technology from Cisco, Chapters Online is able to cut maintenance costs drastically. We have never had a major outage, guaranteeing the best in customer service to online shoppers everywhere. With a Cisco solution in place, we have been able to facilitate massive uptime by efficiently balancing loads across servers, thus protecting ourselves against any one failure. For example, if one of our Web servers crashes, it doesn't appear to the online community as if we have gone offline.