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We are proud that 2ndWave, by becoming an OnSite member, has committed that it will provide the highest quality of service level management to its customers. While a lot of people talk about delivering 24x365 availability, 2ndWave, with OnSite, will successfully provide unparalleled service to its clients. 2ndWave received OnSite certification by meeting stringent criteria for delivering and improving the end-users' quality of experience regarding performance and availability. About BMC Software One of the world's largest independent software vendors, BMC Software delivers the most comprehensive e-business systems management software with the fastest guaranteed implementation. This Service Assurance strategy enhances the availability, performance and recoverability of companies' business-critical applications.