They include new features such as a detailed borrower account history, an on-line repayment plan and payment due date change option, an interactive deferment and forbearance determination feature, and much more.
All options are immediately available and accessible from the home page - no searching required.
It's servicing at your fingertips. We have updated the demonstration web site you currently have available to you. The demonstration site is an exact replica of the Servicing web site including all of the improvements implemented March 25th. Listed below are test accounts for you to use in accessing this site. You may update borrower information, change repayment plans, or request a deferment or forbearance as you navigate through the site.