Please specify how you would prefer to be contacted, e-mail, phone, fax, etc. Those without deposits will be notified according to the date on which the reservation was made. Upon notification the customer will be provided with several choices. Customers with deposits have priority with regards to selection of animals. After a reserved species has becomes available customers with existing deposits will be required to pay the balance due and may pick up or have the animal shipped.
Deposits made on animals are non-refundable.
If however for any reason 'CoolReptiles' is unable to deliver an animal on which a deposit has been made, that deposit will be reimbursed. Full payment must be received before the conclusion of the 14 day period before pick up or shipping may transpire. Non receipt of full payment, or failure to take possession of animals will result in the loss of deposit. At a later time we will accept Visa, Master Card. Quantity discounts may be available for certain species.