Record the warranty expiration date when the invoice is processed. Permit return authorization over the phone or require formal approval on each return request with a notice sent to the consumer. Functions of the WRA module provide printed notification of authorization and return shipment packing lists. Because the structure of all WRA files facilitate the use of report utilities, no other printed reports are included. To provide ease of data entry, codes are used throughout the WRA Module.
Codes define valid return reasons, authorizations, credit information, and disposition.
You set up these codes through the normal CMS code setup process. During data entry, you can either enter the code or select from a list of valid codes.