Listen to the victim's words so the child feels heard. Show faith and confidence in the child. Ask your supervising intern for guidance. These thoughts lead the child to react without understanding what occurred or how to best deal with the situation. Following hot thoughts tend to add to the problem.
Cool thoughts help the child slow down and think rather than speed up and act.
Perspective Taking Explain to the child that before you both can decide how to handle the problem with another person, you first need to understand how the other person was thinking or why he or she acted in a particular manner. Ask the child to find clues as to why they think the other person felt a certain way. Tell child that they can get clues by looking at faces or asking questions. Role-play with the child, switch roles and tell the other's perspective. Choosing a Path Help the child to determine which path offers the best solution to the problem.