There is a significant amount of credit card fraud on electronic purchases every year. By only shipping to an address that we can verify as being yours, we add an additional level of security to your purchase. Once we have shipped to you at your billing address, a written letter either mailed or faxed to us with your release to ship to an alternative address is acceptable for future purchases. A Return Authorization number is requested from our Customer Service Department. The refund will be for hardware cost only.
All products come with their own warranty.
Please see the description of each product for information. Factory warranty means service is done at the factories' service locations.