Programs and providers are finding more and better ways to satisfy clients' needs and raise the quality of services while using resources more efficiently. Improving quality offers many benefits. Contraceptive use is safer and more effective. Information and services are more accessible.
Clients make informed decisions and are more satisfied.
Providers find their work more rewarding. The public has a more positive view of health care and its providers. Principles for Good Quality Applying the lessons of the quality movement in industry and medicine, programs have created approaches that suit reproductive health care in developing countries. Client-centered care provides what clients everywhere want respect, understanding, fairness, accurate information, competence, convenience, and results. The best care helps clients achieve their own reproductive goals.