Still, the IAB, as an industry group, is hopeful that self-regulation will win out. Kaiser Permanente violated the patient confidentiality of hundreds of members last week when e-mails containing sensitive medical information, names and home phone numbers were mistakenly sent to the wrong people, Kaiser officials disclosed yesterday. In a glitch that raises privacy concerns, a programming error occurred August 2 at a Maryland Web site server facility that Kaiser uses for its online service. Kaiser On-Line lets members ask for medical and pharmaceutical advice and schedule appointments. All rights reserved.
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