The customized services will let insurance companies migrate customers to electronic billing and payment. The services will also let insurance companies cross-sell other insurance products to their customers who receive and pay bills via an electronic model.
Customers can modify their coverage and receive policy information electronically.
Nationwide Insurance and Omaha Property and Casualty Insurance are already using the Billing and Receivable Services components of EDS' new offering. The companies are using the services to process remittance payments for flood-insurance programs. The introduction of the new services came one day after the company announced a major reorganization. Plano, Texas-based EDS will organize itself into five geographic regions instead of the industry units it has today for marketing, selling, and delivering products and services to its clients. More than 800 million wireless users are expected by 2004.