Leaders must be able to communicate clearly and effectively in formal and informal situations to ensure their message is understood.
Communication relies on the capabilities of the speaker and the listener.
There is no guarantee that everyone will get the same information because of differences in listening abilities, but your delivery of information can be enhanced by confidence and competence. Other factors such as an outgoing personality and the desire to convince, talk and work with people will affect the way your message is received by the audience. Here are five points on which to work when preparing to speak in public. Eye contact . This makes the listener feel a part of your presentation.