The ITD Directorate is responsible for the overall planning and management of the Division. The Network team is responsible for the University's network infrastructure and services. This includes the provision of a seamless interface to network services, regardless of location, minimal network downtime, non-intrusive access mechanisms, traffic management and network accounting.
Assistance is drawn from the other teams as required.
The primary responsibility of the Business Intelligence team is to provide strategic information for all levels of University management. The information is to provide the basis for better informed decision-making in both operational and strategic areas. The primary role of the team is Applications Development for the University's corporate systems, e.g. Student Records, Finance, Human Resource Management, Telephone and Library. The Telecommunications team is responsible for the planning, provision, maintenance and administration of the University's Telephone and Voicemail systems in Bundaberg, Emerald, Gladstone, Mackay and Rockhampton. Provision and maintenance of Standby and Uninterruptible power systems.