Customers can access technical assistance in a variety of ways.
NASA Glenn Research Center's Commercial Technology Office can locate the appropriate experts at the field center to assess and address specific questions or problems, and can arrange consultations with such individuals or teams. The NTTC and the RTTC's also provide varied degrees of business and marketing consulting. All exploratory interactions and proprietary information, which are adequately identified as containing proprietary information, exchanged with NASA personnel are considered confidential.