Once approved, your return will be assigned an authorization number. This return authorization number must accompany your return. You are responsible for paying for the return shipping charges. Returns must be made in the original cartons with proper packing. All products must be returned within 30 days from the date of the return authorization.
Credit is issued after the product is returned to the factory and inspected.
If the product is damaged there will be additional charges. You are also responsible for return shipping charges and the product must be returned in the original shipping box. They are custom made specifically for the brand of printer you order and will not fit another printer. Verify the inside and outside dimensions listed are correct for your printer. If you cancel an order that has already shipped you will be charged the freight charges to your location.