The team learns the techniques while using them, developing skill and their project together. When you have a design in progress, but want to be sure it works, we can help you validate your design with users, identify problems and strong points, and iterate the design to improve it. In a single week, this gives your design team a quick check on the viability of a product in the market and ensures that any show-stopping problems are identified and the team can start on fixes. We help you integrate Contextual Design into your standard development process. We train coaches to lead teams through the process, tailoring it as necessary to fit with the existing practice of your organization.
Coaches learn the process and the team dynamics that make it work.
We make the organization self-sufficient, training skilled coaches, and providing materials, so new projects can be started at any time. We teach courses in Contextual Design, our process for gathering and using customer data. We hold open courses regularly, and are also available to teach them internally. Internal courses may be followed by one day of consulting to help specific projects plan how to apply Contextual Design in their own situation.