This excludes major holidays. Refunds are not based on a customer's ability to connect to or use the service, fitness for any purpose, etc. Please read our Acceptable Use Policy for more details. Any extra email or full accounts billed under your username Refunds, if due, will be made according to the policy as stated above. Please be aware that you are responsible for any usage charges up to the cancellation date.
All email is deleted upon account termination.
Cancellations can not be retroactive and take 24 hours to process. Accounts 60 days overdue will be deleted. Accounts 90 days overdue will be referred to collection. Credit card accounts whose charges are declined will be disabled until another form of payment is arranged. Unresolved accounts will be deleted after 30 days.