The question and answer pair become part of the database to be searched and appears on the archived questions tab for that category. This section is only available to administrators via a password-protected login and a hidden login page. Options include edit, keep, send, and delete. Edit allows administrators to change a category and subject heading as well as edit the question. Administrators can then keep the question internally for a local group or send it to an external group.
Administrators can navigate through the questions by using the next and previous questions buttons.
Question Queue - These are questions that are kept internally. They will show up on the screen for an internal expert who has selected that category. Categories - Administrators can edit, add, or delete categories, topics and subtopics. In addition to actual questions and answers going through the system on an ongoing basis, administrators can also add entries here by filling in a question and an answer and then submitting the information. Editing is also available.