In the event of account deletion, any previous balance would still be due on your account. Should collection activities become necessary, customer will be responsible for paying all fees associated with said activity. All cancellations must be made via the cancellation page . Because of our 30 day money back guarantee, cancellations made within the first 30 days are eligible for a refund. You can cancel at any time, without notice.
Any fees paid to that point, however, are non-refundable.
If you cancel beyond the 30-day guarantee, or have your account deactivated as a result of an AUP violation, any balance on the account will become due at time of cancellation. It is customer's responsibility to provide verifiable logs of downtime. We will also not be liable for time where a user's site is suspended for non-payment. InterSurge Internet will not be liable for any lost revenues during your down time. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning.