Bank tellers , who perform similar duties but work in financial institutions, are discussed elsewhere in the Handbook . They must count their banks to ensure they contain the correct amount of money and adequate supplies of change. At the end of their shifts, they once again count the drawers' contents and compare the totals with sales data. An occasional shortage of small amounts may be overlooked, but in many establishments, repeated shortages are grounds for dismissal. In addition to counting the contents of their drawers at the end of their shifts, cashiers usually separate and total charge forms, return slips, coupons, and any other noncash items.
Cashiers also handle returns and exchanges.
They must ensure that merchandise is in good condition and determine where and when it was purchased and what type of payment was used. After entering charges for all items and subtracting the value of any coupons or special discounts, cashiers total the bill and take payment. Acceptable forms of payment include cash, personal check, charge, and debit cards. Cashiers must know the store's policies and procedures for each type of payment the store accepts. For checks and charges, they may request additional identification from the customer or call in for an authorization.