When you wish to receive technical support only for one particular problem we recommend our case support service. You only need to purchase a case support when you need help for a special subject and do not have to commit for a longer period or a certain number of support requests. This service is valid for 12 months after purchase and provides unlimited technical support via email, phone and fax on all working days during our standard office hours. In addition, this service guarantees that you always receive the latest versions of your Raining Data products as we will ship all updates and upgrades to you automatically and free of charge. Raining Data Customer Service representatives are available to provide assistance per the following schedule.
All times listed are subject to change.
For our D3 or mv. This number is located on the colored sheet of paper in the D3 package. For Omnis software support, please have your serial number to hand. This Marketing Bulletin contains information on the End User Support Guide. Contact Webmaster Copyright 2001, Raining Data.