Your Technology Philosophy must follow this principle. The Aggressively Proactive stance carries the highest risk, and greatest possibility of gain - like making your competitors irrelevant. An aggressively proactive business reengineers its processes around new technologies, allowing it to do business in new ways. A business taking a Cautiously Proactive stance employs a mix of custom and standard technologies to reengineer some functions, simply automates other existing functions and just leaves some alone. The Reactive stance is primarily concerned with keeping up, and compliance with outside requirements.
Computers never save money.
If rearranging the deck chairs on the Titanic makes you feel better about the outcome, go for it. The section Avoiding Technology Failure touches on the importance of management commitment from the very highest levels. Whichever philosophy you choose, follow-through is absolutely essential for success. Without real commitment at the top, you might as well not start. Computers don't reduce costs - never have.