Consistently meets deadlines and obligations. Initiates, communicates, and manages change activities. Creates an environment where timely and high quality information flows smoothly and effectively between staff, departments, and customers. Encourages open expression of ideas by showing genuine interest in others' feelings and concerns. Plans and organizes a realistic course of action for self and others to accomplish specific objectives.
Delegates work to staff according to their level of skill and experience.
Promotes an environment where staff learn from mistakes. Reviews and manages budgets taking corrective action when needed. Develops feasibility studies for capital projects or increase in expenditures. Selects highly qualified staff. Identifies, clarifies, and researches problems to find the best solution.