We had the painful experience of one of the critical data server completely destroyed due to physical accident in May-1999. Although most data was recovered from our backup facility within 24 hours, we found it not satisfactory performance and received tons of complaints from our customers. We understand that no matter how low priced is the service, when the service cannot be accessed it is doomed to be useless. For example, when your modem cannot connect due to busy signals, or when you can connect at 40Kbps but have only 10K download speed or even lower. If that figure is exceeded, we will immediately add lines.
Additional bandwidth is installed if that figure is exceeded.
We will provide graphical display of our bandwidth and line utilisation on this web site shortly.