Staff are available to respond to student crises or other concerns. Students may sign up for optional telephone, cable television and computer data connection services through the University. Each room is equipped with a telephone and voice mail is included with telephone service. Residents automatically receive telephone service unless specified otherwise. Cable and data sign up should have been completed on the roommate matching form.
Data connection includes unlimited Internet access, including an electronic mail account.
Student mail is delivered Monday-Saturday to post office boxes in the Coates University Center. Maintenance problems may be reported directly to the Physical Plant by calling their campus extension. Limited custodial services are provided. Custodians vacuum rooms and clean bathrooms once every two weeks. Students are expected to empty their own recyclable materials and trash.