But if reason doesn't work, we resort to force. A local news account reported that the woman complained about the paper napkins and accused the crew of fabricating whale sightings. She was charged with criminal trespass when she refused to leave the ship. The cruise line arranged for bail, drove her to the airport and paid her way home, spokesman Tom Russell adds. It's not like we threw her on the beach.
Cruise lines differentiate between the disruptive and the merely difficult passenger.
And in some respects, the latter presents more of a headache. Chronic complainers cast a pall on everyone's experience, particularly on small ships. On a small ship, everyone knows everyone. On bigger ships, there are places you can go to get away. Carnival, a moderately priced line that attracts a younger clientele, rarely resorts to banishing a passenger midcruise, but it will, if necessary.