Today, it is no longer appropriate to compromise one objective for another. Managers often do not know where to turn when they need help in managing change. And ironically, they do not necessarily know into which category they fall. It achieves dramatic mission performance gains from multiple customer and stakeholder perspectives. It is a key part of a process management approach for optimal performance that continually evaluates, adjusts, or removes processes.
Business processes are the lifeline of any organization.
To be highly effective, an organization must optimize its business processes in line with its mission and strategic priorities. For most organizations, achieving this optimization requires major changes in policies, procedures, organization structure, management philosophy, and use of technology. Most managers are accustomed to functional units and activities which can virtually stand alone. BPR calls for a much different view. The process orientation crosses the boundaries between organizational subunits or functions and often crosses organizational boundaries as well.