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Description Provide technical assistance and training to system users.
Investigate and resolve computer software and hardware problems of users. Answer clients' inquiries in person and via telephone concerning the use of computer hardware and software, including printing, word processing, programming languages, electronic mail, and operating systems. A minimum of two to four years of work-related skill, knowledge, or experience is needed for these occupations. Education Most of these occupations require a four- year bachelor's degree. No institutions found.