Work with OIS staff on projects which cross multiple platforms or are broad enough in scope to involve the expertise of several OIS staff members. Work with vendors to determine appropriate solutions. Contribute to OIS analysis and design projects and assume responsibility on these types of projects. Work with OIS and College staff to suggest changes in business processes and systems resulting in improved efficiency and effectiveness of those systems to meet our mission, strategic goals and business needs. Develop, document and complete plans for projects that are large in scope, technically complicated, or projects that have a significant impact in time or effort on users.
Determine user needs through knowledge of data, tables and applications.
Collaborate with other staff as needed to achieve College's mission and goals. Prvides network support and perform routine tasks associates with maintaining College servers, monitoring performance on the network. Answer a wide range of user questions and resolving problems related to use of servers and the network. Train and coach peers and users on operating systems and netowrking concepts. Serve as an expert resource to others on system administration concepts and tools.