Clients can enter a program either voluntarily or mandatorily.
The reason for entering affects how clients will view services and must be considered by staff serving them. A few issues related to Mandatory Participants 1. This enforcement philosophy may be counter to your own agency's philosophy, but staff must know what the TANF policies are and how to deal with them in the program. Even at the up- front stage. WtW programs want to get and keep participants in until they are ready to make it on their own.