Although attendance averages about 4 people, it provides a source of extended help and sharing. Web pages can be used as an outline or for an actual inservice presentation. The pages can be accessed by participants both during and after the presentation. These pages are an example of a web-based presentation. These tasks should be automated to the extent that networking and software allow.
Backups are the single most important preventive maintenance routine.
Trying to recover the only copy of an important damaged file can be both time consuming and expensive. Restoring a user's entire disk environment can be a nightmare. Whether you have written software in-house or configure commercial software for public use, changes must be debugged before they are installed across the site. Even minor changes can sometimes cause unexpected catastrophies when they have not been fully tested. Always try new software on one or two computers before installing it everywhere.