The national park does not have any parking lots, but parking is available within two blocks in lots owned by the city and private companies. There is also a pull off area just north of the Fordyce for loading and unloading passengers. An entrance ramp is located on the north end of the Fordyce porch. The information desk inside is the original bath registration desk of the Fordyce Bathhouse and is very high, but an adjacent Dutch door desk has been lowered to serve people in wheelchairs. At the information desk, printed information can be obtained and questions answered.
All brochures produced by the park are available in large print.
Blind visitors may borrow an audio tape of the park brochure. An elevator allows access to all floors today as it also did in historic times. For visitors who are temporarily disabled and need a wheelchair, the park has two available for loan. A driver's license is requested as security for borrowing a wheelchair. A theater on the ground floor has a captioned 17-minute movie that tells the story of the hot springs and their use.