MAY Security watchdog groups say free mail programs from Microsoft, Yahoo, and Excite are riddled with security holes. JUNE Air-safety equipment gives false altitude information to a Korean Air jet. It climbs, and nearly collides with a British Airways jet. A software glitch knocks out service on eBay for 22 hours, halting auctions of Beanie Babies. A problem in Hershey's enterprise software contributes to shipment delays of Halloween candy.
Customers continue to trade through branch offices and via phone.
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