If we do not provide the information, service and product they are looking for in this short period of time, they will click to our competitor's site and we might even lose their bookmark. And the answer might be co-ownership of the customer through the Digital Value Chain. In other words, more than one entity in the value chain can claim that customer. Compared to the traditional paradigm, there is a dramatic reduction in transaction costs, and an increase in the efficiency of transactions. And the type of delivery does not limit these advantages.
All distribution channels are potentially viable.
Redefine the scope of your markets beyond your individual borders. Pay more attention to the development and the formation of human capital. Assure that privatization results in a truly competitive environment that lowers the cost of access to the infrastructure. Avoid erecting unnecessary barriers to electronic commerce, to harmonizing regulations, and to simplifying customs and tax collection processes. Promote open technology infrastructures that create exchange communities where no single player dominates the others.