University technical and user support is extremely limited. Assistance is available in the form of handouts provided for installation. Questions regarding the software portion of the installation should be directed to the Help Desk at 481-6030. The Help Desk's student consultants will do their best to obtain the answer to your questions. However, answers may not be available for every possible hardware configuration that can exist in home PCs.
Assistance is very limited on the dialin product due to staffing constraints.
Your understanding will be appreciated. Before beginning any installation procedures, you must have a functioning modem - you should consult with your PC vendor or a technical friend to get your modem functioning before beginning any of the configuration process. Support will NOT be provided for installation or configuration of home-based modems.