Compass supports client facilities with regular and frequent site visits from company executives and affiliated contractors in the areas of event booking, marketing and sales, financial management, operations, concessions, catering, and merchandising. This rigorous service schedule enables Compass staff to meet frequently with clients for reporting, problem solving, and direction setting. Compass maintains excellent relationships with regional promoters to ensure that client facilities are included on the tour itineraries of performers and attractions that are essential to a well rounded events schedule. Compass promotes this communication process by staging regular conference calls involving all parties in discussions of current problems, programming trends, and idea sharing. Once the budget and business plan are approved by the client, Compass and its affiliating contractors will maintain total accountability by providing accurate and timely reports, including monthly reports detailing facility activity, and annual operating reports summarizing the year financially, operationally and programmatically.
Compass seeks to develop long- term client relationships based on successful performance.
However, a client should never become locked into an unsatisfactory agreement. Therefore, Compass offers its clients the option of terminating a contract on as little as 120 days notice at the end of each year. Compass is dedicated to Fun, in the determined belief that patrons must be able to experience enjoyable, safe, exciting and entertaining events at Compass managed facilities if their patronage is to continue. Made by PC Technology in cooperation with Compass Facility Management. Copyright 1998-2001 PC Technology.