These surveys, as well as item databases, typically allow the company to compare its results with those of other organizations. Hay has the world's largest database of items that companies can use to compare their results with those of other companies. Scannable surveys typically allow for quicker and more cost effective data processing, especially for very large groups. Surveys can also be administered online through the Internet or network, faxed, or completed over a telephone. We use these categories to present the survey information in a way that will be most meaningful to management.
Communication regarding the survey is very important.
Employees need to know when the survey is coming, and what its purpose is. They also need to know how and when the results will be reported and used. A cover letter from the top manager in the company that provides employees with this information is typically included with the survey. Once the survey is developed, we will coach the client in administration procedures and emphasize the importance of confidentiality. We ask that the employee's name not be placed anywhere on the survey, and if possible, not on the envelope.