Although we adjusted the gas supply charge in December, the price we have paid for gas has been higher than what we have charged customers, he added. PPL resells the gas it buys from the wholesale suppliers to its customers at cost. By state law, natural gas distribution companies like PPL are not allowed to make a profit on the gas they purchase for customers use. We know that these sharp increases in the price of natural gas and the increased gas use because of the colder weather have a significant effect on a family budget, Sipics said. PPL offers several ways for customers to manage the higher bills.
Dirty heaters use more energy, so keep the heater s filter clean.
Also, reduce heat in unused rooms, move furniture so it doesn t block heating outlets and close draperies at night to keep heat in. Pennsylvania recently increased the income eligibility limits and extended the application deadline for its Low-Income Heat Energy Assistance Program. PPL Operation Share will be administered through a network of community social service agencies. The fund is supported by contributions from PPL s employees and customers that are matched by donations from the company.