But this isn't academia. So make sure your leadership, not your educational specialists, define results measures. Define your goals, link them to learning, and measure outcomes against them. It really isn't. Personally, I've always liked the way Jack Walch of G.E. puts it.
Business is simple.
It's very simple. People who try to make it complex get themselves all wound around. Yet there is one aspect to all of this that, while not complicated, is exceedingly difficult. For it deals with that critical transition from accumulation of knowledge to actual application. It entails creating the kind of non-threatening and encouraging corporate environment where people are willing to apply what they learn.