We currently do not support Windows 3.1. 15. The software has some incompatibilities with System versions below version 7.5, so we cannot recommend using it, nor do we support customers with those earlier System versions. Our system is fully compatible with Windows NT RAS technology, however, we do not train our support technicians in working with the Windows NT environment. Subscribers are welcome to connect to our system using an NT machine, but will not receive technical support with that operating system. Internet service via email, or in person at our store locations.
Cancellations are effective as of the receipt of the notice.
Refunds are available for any unused months remaining on a customer's account at the time of cancellation. No refunds are made for the current month of service. At the current time, customers can change their passwords only by phone. Password changes are made free of charge. Customers interested in changing their user names also must call and speak with a customer service representative.