Initial training was excellent and taught at our user competence level. Advanced training and users group meetings have been quite useful and valuable. The support staff is very helpful. When we call with a problem or need advice, the MBS staff always make us feel like we are important to them. They recognize that we are retailers, not technical support people.
Customer support is definitely one of the company's strengths.
MBS Systems is continuously updating and improving their software. This is a big plus in the fast paced, highly competitive world of retailing - especially when your customers are college students with ever changing needs and wants. Supply Co. We have been using Missouri Book Systems software since 1984. We continue to see efficiency and customer service gains through our use of MBS products. We firmly believe that without MBS we would be considerably less competitive.