Measuring user satisfaction with Linux OS Hansel Hello to all Linux users. I am currently completing my master degree in Information System and I need respondents from all Linux users. I have adopted a EUCS instrument to aid me in my research. The End User Computing Satisfaction instrument was formulated by Doll and Torkdazeh in 1988 and validated by confirmatory factor analysis. The questionnaire may appear a bit confusing but it has been proven an effective tool in measuring end user satisfaction.
All opinions are welcome.
Your help is critical to the completion of my degree. Assistance will be greatly appreciated.