I was the second person in line at the Arrowhead Pond box office when a concert when on sale, but my tickets ended up being on the Terrace Level.
All tickets come from the pool of tickets in the computer.
Once the event is on sale, the only way to check the availability online is through the Ticketmaster web site. Q. I purchased tickets through Ticketmaster with my credit card and had the tickets placed in Will Call. I will not be attending the event and would like someone else to pick up the tickets. Please have the credit card that you used to purchase the tickets, with you when you call Ticketmaster. Make a photocopy of the credit card you used to purchase the tickets.