Think of it as an auditory bulletin board of information that callers can easily access from anywhere at any time. It can be used as a way to streamline departmental and campus communications while significantly diminishing the call load of your department. As the name implies, no messages from callers can be left in this mailbox thus eliminating the task of checking for messages everyday. The Listen Only mailbox is very feature rich and offers lots of benefits. Features A single Listen Only mailbox can hold up to as many as 25 separate listings or events.
Callers hear a continuous stream of information without interruption.
You can erase a single listing in the mailbox while the remaining listings are left intact. This greeting precedes the series of listings which reside in the mailbox. For example, you can record a greeting which can be used to give callers information about their playback control options. Callers can also reach the mailbox by being transferred to it by someone in your department. Select to have your Listen Only mailbox in operation at all times, or only when your line is busy or unanswered, or you can opt to manually invoke it whenever you like.