The involvement of a mediator can lead to a settlement in many cases where negotiations would have broken down Mediation can lead to a more satisfactory process and terms of settlement, with higher rates of compliance and customer satisfaction. Because mediation results in the parties examining their immediate grounds for dispute and the root causes of their conflict, they may find that their current and future relations are much improved. Arbitration can be used in any situation where the parties are legally capable of entering into an agreement to arbitrate. Many supply, purchase, sale or transaction contracts contain a clause which requires disputes to be decided by arbitration. Because arbitration is also consensual, anyone the parties agree upon may serve as an Arbitrator.
Arbitration provides a quick, effective way to get a final decision on a dispute.
Arbitration is more flexible than litigation. The parties can give the Arbitrator the power to decide issues that a court would refuse to decide. They can also agree to limit or expand the powers of the arbitrator. The parties can choose an Arbitrator who understands their business rather than taking the luck of the draw with a judge. In areas where the courts are crowded, and long waits for trials occur, it will be possible to use the NovaForum solution to resolve a dispute in hours, instead of waiting months for a trial date.