One encounter she told, I will never forget. She was sitting in the entrance area, when a lady next to started talking and asked for a recipe for oxtail soup, which my wife readily supplied. A few days later at the same location she met the same lady, who promptly burst out crying. I must have appeared to you a fool, asking for that recipe , she said. Familiarise yourself with other cultures by listening, observing as well as reading.
Communication is more than providing information.
Ensure that it reaches the person to whom the message is directed and that the information is understood. The main question, as I perceive it, is the positive response to the need to work towards a more tolerant, multicultural society. Once that perception becomes part of our community s thinking, we have to consider a plan of action in accordance with your personal area of interest, experience and opportunity. Our task, yours and mine, is to explore what we can undertake on an organisational and individual basis. As hospital manager, I sometimes filled in to take out meals on wheels.