We live in a world where we can implement same day delivery, which is faster than email from many corporations. Yes, I have experienced these email issues. But, I am not alone as I have seen so many others with the same problems. Some corporate employee simply decided to throw it out, to brush it off into the trash. Let's take a look at one option.
Corporations ought to have special email software, installed on the mail server and client machines.
We need a company to develop such software that can be used with the general public as well. When email is sent from a customer or other person, it is delivered to the mail server. Here is where the special software has an influence. A confirmation of receipt is sent to the sender, noting the time and date. When the email is read, another confirmation is sent to the sender.