Freddy Gutierrez is admitted to our emergency department. His medical situation grave, he requires emergency surgery. Anxiety levels heighten as they await his prognosis following surgery. Because Freddy's situation is under investigation by law enforcement, he's provided an alias name to protect his right to privacy and those who might cause further harm. Hours pass and phone calls to the operating room ensue.
Delays create more anxiety and frustration.
Finally, the doctor meets the family at the lobby and tells them the bullet lodged in his brain was removed, but permanent damage seems likely. The family is stunned. A family suffering from hopelessness is about to be born. The problem is that it's still early, and they wish to see Freddy. The secretary is overwhelmed with matters related to working in this kind of setting and tells Freddy's cousins they cannot see him.