They also check arrival and departure times and make seat assignments. If necessary, agents plan lodging, car rentals, tours, or cruises. If agents have been to the area, then they may tell clients about the weather, restaurants, and tourist attractions. Agents also advise international travelers on customs regulations, passports and visas, and money exchange rates. Travel agents use computers to get information and to keep up with frequent changes in travel schedules.
Agents occasionally consult timetables, travel manuals, and rate books for more information.
Some travel agents specialize in international travel. In small offices, travel agents may type travel schedules, estimate costs, and perform other clerical duties. In larger firms, these duties are done by office assistants rather than travel agents. Travel agents who plan conventions and meetings are sometimes called meeting planners. Agents often base recommendations on their own travel experiences.