For domestic orders, we ship via a 2-3 day delivery service and in most cases, fill orders within ten working days. For California orders, please add the appropriate sales tax. All prices quoted are in U.S. dollars. Prepayment is always appreciated. In the unlikely event that we have sent you a defective tape, we will gladly replace it at no charge.
Customer is responsible for shipping the defective tape to our office.
For almost 20 years, our videos have proven to be effective educational tools in many different settings. But if you find that the video you ordered absolutely does not meet your needs, it can be returned. Delivery charges are not refundable. If you use a delivery service which requires a street address, please contact us for that information. For grass roots and low-income users, please write us with your special requests for discount rates.