We encourage both sides to talk face to face, listen, and make a genuine attempt to understand each other's views before going to arbitration. First you should try talking things out on your own with the other party. If you do not succeed in reaching a settlement, we will assign a mediator to assist you in your communications. We believe that mediation aids in achieving productive student landlord relationships and generally reduces controversies more than arbitration or litigation. If mediation fails to bring about a settlement, an arbitration panel may hear both sides and render a decision.
Arbitration is a private and informal adjudicatory process similar to a court.
The arbitrators make a decision which is legally binding and enforceable upon the parties. The hearing is much less formal in procedure than a court, but each party has the right to present proofs and arguments as in a court of law. In arbitration the disputants give up the power to create their own solution and place resolution of their problem in the hands of the arbitrators. A three-member panel consisting of one of each of the three types of arbitrators is assigned to an arbitration hearing unless the parties agree otherwise or unless the expedited rules apply. The arbitration clause in the rental agreement is the provision of a contract by which parties agree that their housing disputes arising in the future will be submitted to arbitration.