Please note that TDF can never offer refunds for performances that occur as scheduled, nor does TDF exchange tickets. If you are holding tickets for performances sheduled during a snowstorm, please contact the theatre directly to see if the performance is being held as scheduled. If it is and you cannot attend because of weather-related difficulties, please contact the theatre. All orders are entered into a computer on receipt and all checks deposited immediately, regardless of the date ordered. No, orders cannot be changed or cancelled once they are mailed to TDF because we have no way to put our hands on your order among the thousands waiting to be filled.
All orders are final and there are no exchanges or refunds.
Tickets are mailed from this office based on the performance date we are able to give you, not the date we receive your check . Tickets are mailed 7-10 days before the performance date assigned to you. Delivery times will vary depending on the efficiency of your local Post Office. Please keep a record of all dates ordered, because there is no way to find your order and tell you for which date you will receive tickets. We cannot send you more as they are printed with the offers, however you may use photocopies and there is an order form for download here .