Although fewer employees reported that poor supervision was a problem in 1993 compared to 1992, those who did so tended to also report less satisfaction and more stress. Supervisors and, among commissioned employees, higher ranking officers, reported more of a COP orientation. Employees voicing support for COP find their work more motivating and satisfying and report stronger attachment to the Department than do employees with less of a COP orientation. Employees expressing more support for COP report lower levels of stress. Recruitment efforts targeting individuals with a COP orientation should lead to a workforce with higher levels of motivation and satisfaction, and a stronger attachment to the Department.
Corporals score low on the motivating potential scale and on job satisfaction.
Among males, corporals, detectives, and sergeants report higher levels of stress. Staff within the Dispatch and Records units scored lower than other non-commissioned employees on job motivation and job satisfaction scales. Job satisfaction tended to decline with years of service and age. For male employees, stress increased with age. In contrast, female stress levels declined with age.