When two or more neighbors are in disagreement about an issue, a council member's job is to help people find a solution. The council member will consult with all of the people involved, with any city departments that might know about the situation and with his or her staff. Besides meeting with citizens to discuss neighborhood issues, council members also meet with business owners. Business is good for the city, so council members often meet with business owners who might want to move to Phoenix. Council members talk about all of the services the city offers and find solutions to any problems the business might have.
Council members know that citizens also have solutions.
Council members spend a lot of their time visiting schools, neighborhood associations and local events. Talking to citizens about what is going on in Phoenix gives council members a chance to hear what citizens think about issues such as crime in their neighborhoods, where to put a new park or how to expand the public transportation system.