It's a huge undertaking. Today's Motorola University consolidates every training organization within the corporation worldwide, including manufacturing and operator training. The effect has been to double the number of MU employees and its budget, says Jim Austgen, who came on board as vice president and Chief Operating Officer in October. Each region has a director and a team of curriculum design and delivery experts. Motorola University will be the brand on which they'll focus.
Activities vary based on regional needs.
For instance, in Europe, MU regularly brings together executives from across the continent to craft cohesive business strategies and action plans. In Asia, the emphasis is on establishing relationships and long-term strategies for growth. In Latin America, the businesses need assistance in managing expansion. Organizationally, that makes this corporate university one of five service companies within Motorola, along with such groups as compensation and benefits, foodservice and security. It means anticipating those needs and increasing the customer's understanding of what may be possible.