Most of these services can talk to you and provide support and information over the telephone, and will refer you to see a counsellor in person if you want to. You might feel nervous about ringing a service. If so, it might help to ring first with a few questions about who they are and how their service works, before you talk about your situation. If you want to, the counsellor on the phone can refer you to someone you can talk to face to face. If you are worried that a worker might not keep what you tell them confidential, ask them about their policy on confidentiality.
All services listed below are free.
There are services that provide online counselling or email assistance. They are listed below in the National section. Line Telephone counselling for children and young people. This service also provides support for Australians under 18 years old through email and online counselling. Check out their website for details.