Hackman cited the work of his colleague Robert Ginnett, who researched the cockpit crew formation process. One point is at the beginning, during the team's formation. The second point at which a captain can strengthen a crew is at the midpoint, such as during a layover on a multiple-day trip, or midway through a transatlantic flight. The team, not the aircraft or the individual pilots, is at the root of most accidents and incidents. Hard crews are those that are kept together from flight to flight.
Airlines love to train.
But in terms of keeping the crews together, our findings have bounced off a steel plate. He described the case of a semiconductor manufacturing plant in Utah that became the most profitable plant company-wide because of initiatives implemented by the production manager. Yet headquarters fired the manager and eventually closed the plant. But espoused reasons like this one raise more questions than they answer.