It is the public's will, not theirs, that will most often be controlling. Our legislators and leaders, with their addiction to special-interest money and power, have forfeited their right to our trust. The insider system, with its focus on partisan combat and subservience to powerful lobbyists, could use a bit of fresh air now and then. As revolutions go, this one is likely to be both more pacific and more constructive than most. Of course voters make mistakes and are often turned from good sense by racism, bigotry, and prejudice.
Demagogues make a good living off the gullible.
Ultimately our experience with direct democracy will lead voters to see the wisdom of ceding back to those who are more experienced a measure of the power the Internet has given the general public. Eventually, chastened and humbled, our elected leaders may find the pendulum swinging back in their direction. But not anytime soon. Whether direct Internet democracy is good or bad is, however, quite beside the point. It is inevitable.