In order to ensure the best usage of electronic products, publishers can work together with librarians to provide items they need to help users. Traditional materials are still needed, such as posters and hard copy guides although such guides should be brief and to the point. Other simple devices are also useful, such as shelf strips to notify where hard copy items are also available online. Some online guides are available, but often they can be too detailed and intricate, providing too many options, and so do not encourage use of the product. Such a guide should have a simple starting screen, as the initial steps on how to get in and search should be easy and quick.
Demonstrations are useful as a tool to ensure best usage of electronic products.
And they should be geared to both academics and students, bearing in mind the different levels of experience. Libraries need feedback on the use of electronic products, and this should be qualitative feedback. Statistics do not show how useful the product has been. Comments from users in the library do not provide this information, as generally if received, these tend to be negative - arising when users have had problems. Quick and easy online feedback would be a helpful feature for electronic products.