We are constantly aware of this when selecting printed materials for library shelves. However, we must be aware of some of our African students, whose second language is French. Then too we must also look to the needs of our Asian students. A lot to consider when purchasing reference material. Our staff is ready, poised to help, to deliver.
Books can be the answer.
Browsing the catalog from our data base offers a meaningful solution in some cases. All these possible and good remedies toward discovering the answer need some sort of common denominator and that is the questioner's ability to use the tools available. Not as easy as you may think. The problem most often is that the staff is so stretched out that it does not have all the time the patron often needs, especially when it comes to the computer. Perhaps one third of the faculty and one third of the student body is interested in the reference service of the library.