Doorkeepers greet guests at the hotel front door, open the door for them, and hail taxicabs. They may provide information to guests. Bellhops escort newly arrived guests to hotel rooms. They assist guests with small luggage. They explain specific features about the room, such as operating the television.
Bellhops provide information about hotel facilities and local points of interest and entertainment.
They deliver messages, provide room service, and pick up laundry for cleaning. Baggage porters deliver luggage to and from hotel rooms using a hand truck. Porters often set up rooms for conferences and meetings. They may supply guests with travel information, such as bus routes, schedules, and rates. Porters escort guests to their rooms when the bellhop is busy.