General use covers ease of use in performing such tasks as file management, note-taking, updating contact lists and address books, creating To Do lists, and taking notes on a memo pad. Systems rated excellent also offer mobile communications. Systems rated excellent in handwriting recognition have no-training and training scenarios, as well as great accuracy.
Communications reflects the unit's capability to synchronize data with a desktop.
Its communications via a modem or IR port were also tested. A system rated excellent will also have fax, cellular, and e-mail capabilities.