Troubleshooting The following information consists of directions for getting help. Please use the suggestions and chart below to guide you in finding appropriate help methods. Problem Location Problem Nature Problem in a library - Contact library support. Report the problem to the library staff at the circulation desks or the reference desks. Please note the name of the computer that is having the problem.
Different labs maintain their own equipment.
Cannot access WebCT - If you have a password issued by your instructor, please contact the helpdesk. Contact information is located below. Contact your instructor if you do not have a password. If you use a different ISP, please contact their support service.