The individual presenting the concern is assured freedom from discrimination, coercion, restraint, or reprisal.
Confidentiality is maintained to the extent possible to protect all concerned.
All persons involved are informed of the purpose of the investigation and the manner in which it will be conducted. The material is then compiled and studied. Those against whom the complaint is addressed are invited to explain their side of the issue. The results of the investigation are made available to all parties involved. This does not always occur, and judgment must be used to evaluate the significance of undocumented complaints.