Complainant says she was joining friends in the hotel when she fell down a step which was not signed and fell out of her chair. Complainant says the manager said the new room had council approval. Complainant notes access throughout hotel is by steps. Access is only available via stairs and complainant cannot climb stairs.
Complainant requires access to attend classes.
Complainants claim respondent assured it premises were accessible but on arrival not all aspects of the exhibition were accessible, offices for use by exhibitors not accessible, ramp access did not comply, difficulties with access to toilet and kitchen facilities. Complainant alleges access issues with toilets, width of corridors. Body corporate has objected to use and appearance. Local council said complainant should make development application but bodycorp refuses to agree to application. Complainant is in receipt of a disability support pension and is a participant in CDEP scheme which is administered by respondent.