Based on the nature and seriousness of the misconduct and any aggravating or mitigating facts, the panel may issue a reprimand, enter a suspension, or revoke a respondent's license. If a suspension is entered in excess of 179 days, or revocation is ordered, the Respondent must petition for reinstatement to the practice of law. Probation may also be issued in certain cases. The Board's decision can be appealed by leave to the Michigan Supreme Court. By far, the most common complaint that the Commission receives from clients relate to their attorney's failure to communicate and fee disputes.
Clients expect to be kept informed concerning the status of their matter.
Whether communication is maintained by direct contact or by mail, it is imperative that clients be regularly informed. Michigan Rule of Professional Conduct, 1.4 specifically requires that lawyers keep a client reasonably informed concerning the status of the client's matters. Requests for investigation which relate to fee disputes are also very common. Practicing attorneys often accept as much work as possible in order to increase revenues. Unfortunately, this can lead to the acceptance of more work than can be handled with the degree of professionalism required.