Post office employees are responsible for ensuring that the supporting documents are included and that the application form is completed in full before forwarding the application to the Passport Office. There are 14 postal offices which were targeted in the initial phase of this pilot project. A variety of payment methods are available including cash, debit card or credit card. Once entitlement has been confirmed, applicants will receive their passports by courier within 7 working days. There is no extra cost for the mailback service.
All postal outlets provide access to disabled persons.