Customer wants to better understand the options for the automatic routing of received faxes.
This TechNote outlines all of the known methods for handling the automatic routing of received faxes. One of the problems with computer-based facsimile that was never anticipated by the developers of the original fax standard was the need to be able to route incoming faxes to the appropriate user on a computer system or network. Faxes arrive at a fax machine with no electronic addressing information and only a typed or handwritten name on the cover sheet. There are several methods available or proposed for the routing of received faxes. They are listed below along with some of their advantages and disadvantages.