This course is designed to provide a foundational understanding of the tourism industry, how it operates, and what the student s eventual role in the Industry will be. Students will gain an understanding of the roles of stakeholders in the tourism industry, and develop techniques to access and communicate tourism information. This exploration will lead to a provincial, regional and global perspective on the economic and social impact of tourism and tourism development to all eight sectors of this industry. This course will examine professionalism issues including teamwork and providing high quality service to guests. Cooperative Education Students will complete a 24-week work term between year one and year two.
Cooperative education is one of the most valuable and memorable experiences for students.
Students will have opportunity to work for major companies and properties across Canada, and internationally. An introduction to hospitality services marketing. Students will study the concept of marketing using services and tourism examples. The goal of this course is to help students develop an informed understanding of social organizations and of the ongoing issues in relationships between individuals, groups, and the organization. Issues such as diversity in the workplace and ethics will be examined.