Balances not paid by the 15th of the current month will be considered past due. Accounts that are past due may be disabled at our discretion. Delinquent accounts may be forwarded to an outside collections agency at any time. Any questions relating to billing or past due issues may be directed to our Customer Service Staff . Requests for modifications to an account, or anything that requires a charge or invoice, must be made either via the Online Interface or requested via e-mail sent to our Customer Service Staff.
All clients are responsible for backing up their own files separately.
We provide three levels of backup, the first two on disk, and the third on tape. Should the customer need to Restore Files from Backup found on the primary and secondary backups, there will be no charge. Copyright 2001 by MDWA Holdings, Inc. - All Rights Reserved.