Meanwhile, war has erupted between the guardians of the system and the interventionists. We call this problem solving. Even if you think you know how it's done, think again. Use techniques of collaborative, creative design to see the system from different vantage points. Build a working model of the current system that replicates the conditions you see.
Creativity is the elimination of options.
So generate some optional ways of seeing the system and its components. Work until you can see the truth in everyone's viewpoint. This means building models of these viewpoints. Then, maybe you can assemble components of the viewpoints together to get a more robust map of the system and conditions than you could by clinging only to your own opinions. Be careful not to merely derive a list of anti-conditions.