Marilynne Geiffert, the unit's director, remarks that there has been an increase in breaches due to carelessness and oversights. Geiffert doesn't believe these breaches are malicious. Institutions or agencies don't keep staff as briefed on confidentiality policies as they should. Confidentiality policies and procedures aren't well known. Employees forget to follow the protocol.
Corrections sees the largest number of complaints, which makes sense given the situation.
Privacy is one of the first things you lose when you go into the prison system. All the advocates I spoke with had several anecdotes to illustrate the problem. For example, inmates are sent to particular parts of the prison during the day. They are let out of their cells and go into a bullpen. An HIV-positive inmate on protease may be sent to the hospital daily to get his or her medications.