The ServiceLine is open 9.00 am - 5.30 pm Monday to Friday.
Contact is made via telephone, email or fax.
Outside working hours, messages may be left on voicemail and will be dealt with as soon as possible. 2 or 3 staff are on duty equipped to handle most Computing Services related queries. You will often get an immediate answer, but some problems may require more time - we use a problem management system to ensure these receive the appropriate attention. The only area not handled by the ServiceLine is forgotten passwords. For security reasons, these must be dealt with in person at a HelpDesk.