But connecting the different systems and offering electronic medical records has stalled, in part, because of how fragmented the health-care market is and the hodgepodge of computer systems used. Privacy concerns are another hindrance, since a problem with linking networks is ensuring the confidentiality of information, such as HIV-test results. Headway is being made. Clearly, consumers are being heard. Startups already are stepping into the void left by hospitals and doctors who shun the Web.
Consumers use a personal identification number or password to visit the site.
Julie Klapstein has already seen the benefits of Lexant's other services. The CEO of PhyCom Corp., a health-care software maker based in Kirkland, Wash., used Lexant's DoHealth service, which provides news and links to medical databases. It's consumerism in health care. It's people taking charge of their own health,'' says Klapstein. In a piecemeal fashion, the Net is bringing health care into the 21st century.