We believe that leaders must spend time focusing on the culture, building and improving the culture. As an example, the Culture and Resource Team at Phillips Plastics Corporation includes the CEO of the organization, the CEO of support services, the vice president of marketing and sales and other executives. These leaders meet twice a month and spend time working on issues related to the culture. Elevated Communications High performing organizations like Phillips Plastics Corporation bring the communication process to a whole different level. There is an understanding that communication breakdowns damage relationships and effect the bottom-line.
All internal communications are an opportunity to reinforce the core values.
The planning, timing and quality of all of Phillips Plastics internal communication media and methods are indeed at a higher level than most organizations. It also means providing access to people at all levels. At Phillips Plastics Corporation, ongoing profit and loss statements are predominantly displayed in company lunchrooms and discussed openly in team meetings and in company publications. Production statistics are posted by each workstation on the factory floor. This instant feedback tells everyone how well equipment and processes are performing The Phillips communication methods also enhance the highly decentralized function of the 19 different locations.