The library's about the size of your livingroom, yet it's suppoedly intended to serve 1200 to 1300 men. There are but a few hundred books, almost all old and often in bad repair. The collection of law books might be satisfactory for a boy scout camp, but it's worthless for a prison where men must try to litigate their criminal cases, cope with divorces, restitutions and occasionally seek legal protection from the abuses which are rampant in the prison. One of the worst features of the Smithfield library is the staff. The prisoners who work in a prison library are its heart.
Able prisoners can do a lot with a little.
At SCI-Smithfield, the prisoners employed in the library are carefully chosen so that they'll be worthless. They are a disgrace, instructed to frustrate patrons instead of helping them. Whatever Lupert may be, she's not a librarian. She is some kind of clerk who plays halfheartedly and with little obvious interest at being a librarian. She's without the educaiton, experience or interest to do a librarian's rather intellectually demanding job.