Processing time is the standard 48 hours, but we can provide a rush option for most of the services if required. Unfortunately we cannot lend items to non-registered customers. If you have a long list of references and you want copies of some, or all, of the articles, just send us your list. The articles will be processed as a batch and the items sent to you in one package. And, if you need to get material to someone else in your organisation, we can arrange to send the copies direct to them.
Courier is charged at actual cost.
Courier delivery is free if 10 or more items are delivered as part of the same order. Our prices vary according to the service used, the urgency of the request and the delivery method. There is no charge for handling unsatisfied requests. For more details, please see our UK and Ireland , International or US price list. As a non-registered customer, you can only pay by credit or debit card.