Call for information on all AARP programs, services or publications. The Better Business Bureau provides reliability reports to consumers about local and national companies. The Bureau also provides arbitration for consumers who are experiencing problems with new and use vehicles. The Gray Panthers is an elder advocacy and educational organization working for social change by addressing issues such as national health care, housing, environment, education, and peace. MassPRO is a federally designated peer review organization that conducts utilization and quality of care review for the Medicare population.
Contact MassPRO to appeal a denial of hospital coverage.
It also provides representation to those inappropriately denied coverage for needed medical services. Massachusetts law defines elder abuse as acts or omissions resulting in serious physical or emotional injury to an elderly person. The Massachusetts Executive Office of Elder Affairs has designated its State Home Care Agencies for the provision of protective services. Reports can be made to either the main 24 hour hotline or to the State Home Care Agency in your area. Physicians, medical interns, dentists, coroners, podiatrists, osteopaths, licensed psychologists, nurses, registered physical and occupational therapists, socials workers, family counselors, probation officers, police officers, firefighters, emergency medical technicians, and executive directors of homemaker and or licensed home health aide agencies are mandated to report elder abuse under this law.