Most people don t see themselves as others see them. Feedback from others is essential to learning. However, one person s feedback is rarely enough for most people. People want feedback to be thorough and credible when considering the difficult task of changing behaviors. Peers, coworkers, direct reports and customers usually have more detailed information about how employees do their jobs.
Benefits Creates data for individual development planning.
Provides a way for coworkers to express feedback. When consistent feedback comes from many different sources, it is convincing. Feedback from 360 degrees signals opportunities to learn. Practice skills for giving better and more meaningful feedback. It is usually not the best tool for evaluating what gets done performance results which in most cases are quantifiable and better measured by other means.