Practice a decision making process that results in decisions being supported not sabotaged. Advantages for Organizations Makes organizational change and all other training, such as quality programs, more effective. Provides a permanent structure for continuous improvement of work relations. Empowers teams by establishing an authentic foundation for accountability. Creates improved customer satisfaction due to greater openness and communication.
Conflict becomes a puzzle for team members to solve creatively.
Improves productivity through developing personnel and improving relationships. Seminar is based on the FIRO theory, a widely accepted three-dimensional model developed by Will Schutz, Ph.D., for understanding and improving human relations. The following page contains Participants' Comments one month after the Seminar.