The terms of the agreement were not disclosed. Acordia has 3,860 team members including 780 agents, while Wells Fargo Insurance has 1,654 team members including 140 agents. As a national leader in distributing a broad array of financial products, the acquisition of Acordia enhances our distribution capabilities and brings us closer to reaching our goal of having our insurance, trust, and brokerage businesses contribute 25 percent of our income, says Wells Fargo president and CEO Dick Kovacevich. Here s how it works. When the bill is available, the financial services organization or portal sends an e-mail to the consumer containing bill summary information, a link to bill details and a pay button.
Consumers can pay based on the summary information and link to the biller site to view bill details.
When the consumer clicks pay, his or her identity is authenticated at the financial services organization or portal s secure site before the payment is validated and settled with the biller. Mixed Review for CRM CRM remains crucial to enable most financial organizations to compete effectively, says Gartner Research. While there are remarkable similarities across financial industry sectors, CRM manifests itself somewhat differently in each, and each is at a different CRM maturity level. In general, the banking industry is viewed as further along than the other industry sectors, and is ready to make the transition from tactical point solutions to more strategic enterprise initiatives. Gartner forecasts a shift toward enterprise-wide CRM strategies or, at a minimum, strategies that cross the major business lines of retail and corporate banks.