As our Web hosting business grew, it became clear to us that current Web log post-processing solutions were insufficient for our needs. Additionally, we had little real-time insight into how the sites on our system were being accessed. To create customized reports for each of our customers, we had to make one pass through the log file for each customer, and each pass took a number of minutes. Worse yet, the problem was growing geometrically, since adding a new customer added another pass through the log file, plus made the log file bigger. To address these issues, we created LogDoor.
Customers can now access reports, on a daily as opposed to monthly basis, directly over the Web.
LogDoor's live summary window allows us to simply glance over at our Web servers to get a good feeling for the way the sites on our server are being accessed. Which ones are the most popular, which ones have the most errors, when a new site is accessed for the first time, etc. LogDoor's reporting AppleScript capabilities have allowed us to integrate the product directly with ServerStat, automatically producing detailed monthly postprocessed reports for each customer who desires it. No monthly processing time. A tremendous simplification of our monthly accounting and reporting procedures.