Others might go to conflict resolution or a support group. There are case coordinators who continue to stay involved with the student. The Center works on a case management model where several providers may see one student through several different points of entry, but the providers meet and talk about what needs to be done. Systems training is helpful in this respect. Providers may have to work with several significant individuals and larger systems in a student's life.
Counseling can, at times of identified risk, be mandatory.
Mock says he wishes it could be mandatory for parents at times too. The students are right there. But with parents, they are one removed and it can be harder to get them to understand that they have a role. The parents have to give permission for their child to obtain services at the Health Center. Each year, a consent form is sent home with each student along with an information package on the Center's services.