Their pre-class assignment involved a lot of work by the training schedulers. Each participant checked out and rode a cycle for a specified number of hours. By the time they got to their quality improvement classes, they had experienced real user problems and they came to the first class fired up with solution ideas. As a result of their experience, they were open to learning and ready to apply the tools and concepts that were taught. Rather than solely forcing requirements or pushing mandated solutions, they generate discussion and ideas from the trainees.
Adult learners are much more attuned to the present rather than the dim, distant future.
Attractive guides and aids reinforce learning and provide proof of the company s quality mission. Progressive companies continually improve their training strategies to better foster compliance, reward competence and inspire improvement thinking. If you are successful, everyone involved wins.