It reads the languages of various computer systems, culling all documents, graphics, video and audio into a single database, bringing the same type of computer automation to the shop floor that has long been available in administrative and design operations. When you're talking airplanes, this is no minor flight of fancy. Noncomformance is a huge financial drain when you are building something as complex as an airplane. We estimate that about 15 to 20 percent of revenues can go into resolving problems. In June, Delta Air Lines joined a growing number of clients now using Shop Excellerator software.
Commercial airlines are justifiably cautious.
If you screw up maintenance of an airplane, you court disaster. West explained that Delta wanted to replace itsr old computer systems. The airline found few companies that could update computer systems, as well as install a software system to digitize and streamline its maintenance process. It involved replacing approximately 300 different computer systems for the airplane manufacturing company, employing 87,000 mechanics. In aerospace, there are tough problems in a tough environment with tough customers.