Expansion plans are anticipated which could require hiring full-time positions in 2001. We also want to expand our reserve staff of part-time employees to meet rising demand for our services. We are a major industrial center for the furniture and fiber optics industries. With a population of 130,000, our call volume is 14,500 per year and rising at a rate of seven to ten percent per year. We operate three divisions within the service which handle 911 response, scheduled transports, contract transports, in-service and new employee training, and our Community Training Center.
Comprehensive protocols allow our employees to utilize their skills and knowledge to their fullest.
A study of 12 lead EKG use in the field and our chest pain protocol done by our Continuous Quality Improvement Team was published in the March 2000 issue of the Journal of Emergency Medical Services Research Forum. Employee involvement in all aspects of our operations is encouraged. Full and part time employees can expand their career options with participation in programs such as special events teams, bike teams, neonatal transport services, public relations, marketing, research, and education. We also have a strong commitment to community service and sponsor annual events such as charity golf tournaments and Christmas parties for foster children. An annual awards banquet showcases our outstanding employees who receive Excellence in Action, Distinguished Service, and Employee of the Year awards.