The Office of Risk Management will then review the claim and determine after investigation if the department is to be compensated for the loss. Departmental property claims are adjusted within the coverage guidelines of the University's property insurance policy. Before a department is reimbursed for their damages, the replacement items must be purchased or repair work must be completed. Coverage is not provided for personally owned items of employees. This includes shipments or deliveries of personal items to employees at the workplace.
Any employee receiving personal property at the workplace does so at their own risk.
Student Property Boston University does not insure the personal property of its students and will only consider reimbursement in those instances in which the University is responsible for the damage. No theft claims will be reimbursed. When a student's property becomes damaged, and the student feels that the University is responsible, the student should notify a Residence Life Senior Staff member. The Office of Risk Management will then review the claim and determine after investigation if the student is to be compensated for the loss. The student should not throw out damaged property unless authorized by the Resident Assistant or the Office of Risk Management.