Every effort is made to assure the rights and privacy of all parties involved. Formal Grievance Procedure. Generally, someone files a formal grievance when attempts at resolving the complaint informally fail. The process is designed to protect all parties to the complaint. It is activated with a written complaint to the appropriate person listed in The Policies and Procedures statement.
Confidentiality is maintained at every step of the process.
While every effort will be made to resolve the problem within the college environment, legal action is an option available to all parties of the complaint.