They receive intensive training in para-counselling, suicide intervention, first aid, interpersonal and group skills. The Don is responsible for tutoring, for assisting and advising residence students, for maintaining reasonable levels of conduct, safety and security , and for encouraging residence activities events and programs. Many students balance family obligations with their studies. The University of Toronto is committed to fostering a family-friendly learning and working environment. Additional services include support groups and workshops such as Choosing Child Care that Works for Your Family, Financial Survival for Student Families, and Family Rights for Lesbians and Gays.
All services are free and confidential.
The Family Care Office has a resource centre containing practical material on family issues ranging from pregnancy and infant care to lesbian and gay parenting and caring for elderly family members. It also houses information on activities and facilities for student families on campus and in the community. The Chaplain at Victoria, Don Matheson, has special training in theology, psychology, counselling, and group work. Although Don is a minister and works from a Christian perspective, he is sensitive to, and respectful of, people of other faiths or of no faith. The International Student Centre promotes and supports international education as well as intercultural interaction and communication.