Re-assign Problem Reports to the appropriate staff member. Tracks the Problem Report through investigation, resolution, and verification. Simply choose the specified events such as when a case is assigned to you or when a reported problem is solved. Emails are sent automatically when the events occur. There are no fees to pay or software to install.
Administrator can limit the amount of information available to users.
With hosted applications all the installation is done by us, so you can save valuable IT resources that would normally be used to install a licensed software application. All upgrades of our applications are free to our customers. There are no fees to pay or software to install. We will have your evaluation site up and running within a couple of hours. Once you have setup your evaluation site, go through the entire application to see the entire range of features and functions that will benefit your business and to see what changes could be made to best fit your business needs.