It's that simple. The best companies know what customers want because they talk with them. Customers are people. Businesses must build relationships with them. Customers aren't targets or segments.
Customers value communication and respect.
Word of Mouth sells software that helps customers get what they want from a company, and helps companies get what they need from their customers. Word of Mouth software creates a more accurate, valuable picture of your customer because the customer can tell you what information they want and how they want it delivered. Word of Mouth enhances and extends your current CRM approach. We focus on the dynamics of the customer relationship, providing tools and techniques that allow companies to converse with customers via newsletters, promotions and more across the Web, e-mail, wireless and direct mail. To view these documents, you may need to download and install the free Adobe Acrobat Reader .