This statement outlines our philosophy and the core principles that govern our relationships with our customers. Our revenues are derived almost entirely from customer subscriptions to our service, with the small balance coming from banner advertising on our site. We do not supplement our revenues by selling data about you, our customers, or your clients and customers. Although we will access information about you and your firm for billing, marketing and analysis purposes, we will never access your time and billing data, project data, or any other data concerning your clients and customers.
Client confidentiality is guaranteed.
Your time and billing data, project data and all other information about your customers is your property. In the unlikely and unfortunate event that we are forced to terminate your service we will allow you access to all of your data and provide you with methods to download your data so you can take possession of it. Your data is always yours and we hold this principle sacrosanct. To preserve your client confidentiality and your privacy, our software is engineered for maximum security at the lowest programming level. This means that even our engineers cannot access your data directly.