You will not be charged extra for the replacement file. I do not know enough about computers to do this. If you are uncomfortable with downloading files from the Internet, simply register for the traditional paper workbooks. Prices and shipping options are available starting with our Registration Information page. If you have already registered and paid for the electronic version and you decide within 30 days of registering that you want paper workbooks instead, we can apply the charges from the electronic version toward the tuition for the paper version.
Detailed instructions are in each course.
To claim the credits, return a passing test by mail, fax, email or from our On-line Answer Sheet . Answers can be submitted from the On-line Answer Sheet on our website. A printable answer sheet is available as a PDF by downloading this Adobe Acrobat file . If you are a member of the Academy of General Dentistry, please note your AGD Number on the answer sheet and we will also send a report directly to them at no extra charge. I need to know my results right away.