When WCC receives a request for services, either by telephone or work request, it is assigned one of the following four priorities. ESA is defined as maintenance work that if deferred, would cause or perpetuate a safety hazard, or disrupt the activities of the University s students, faculty, staff, and administration. Urgent Dispatch Urgent Dispatch requests are handled expeditiously, but not immediately because no safety hazard or potential disruption to activities exist at the time the call is made. Major Work Scheduled PFM s first priority is the maint enance of University facilities and grounds. Specific blocks of labor hours are committed e ach week for preventive maintenance.
Additional time is allocated for regular maintenance tasks.
PFM makes every attempt to schedule and complete work in timely manner without disrupting any University activities. Larger projects must be scheduled during a break period, such as in the spring, winter, or summer, when disruption will be minimal. Minor Scheduled Work Minor Schedule work may involve one or more of PFM s craft groups. This work is performed after the commitments to the other priority types are satisfied.