Introduces students to peripheral equipment theory and troubleshooting. Students will investigate computer printers, including laser and the xerographic process. Skills are developed through classes in mechanical and electronic theory, supported by lab equipment investigation. Hands-on lab supported by theory discussions where the principles taught in CST 152 are studied and analyzed as they apply to computers and computer peripherals. Concepts in logic, circuitry, troubleshooting and component replacement procedures are taught to prepare students for entry-level computer repair employment.
Course covers hardware and software applications.
Introduction to proper telephone use, conversational skills and sales techniques from a technical standpoint.