Benefits Confirmed order information in real-time Gathered statistics on the performance of individual suppliers. Trade Supply seamlessly integrated with Electrocomponents legacy systems while enabling small suppliers to trade electronically using only a Web browser. To address these issues, it chose Kewill. Company Overview Electrocomponents, plc distributes 300,000 products to over 1.5 million customers in 160 countries worldwide, and has over 4,900 employees. Any electronics or electrical engineer, mechanic, service or maintenance person anywhere in the world can rely on one of its operating companies to supply parts, components, tools, and equipment.
Customers can order items using a catalog, CD-ROM or the Internet.
The company also owns distribution outlets in the UK, parts of Europe and around the world. In fact, these smaller suppliers comprised the majority of the supplier community, as well as the bulk of administrative costs for Electrocomponents. Every order and invoice had to be confirmed by fax or traditional mail. Back office staff had to manually key in order details into the company's internal systems. The process was time consuming, expensive and error prone.