Some of the changes are accelerating prior trends. Others are really brand-new. But with e-business, the rewards for superior IT performance, and the penalties for IT failure, are greater than ever before. If you're shopping for services in this area - be aggressive and creative in getting appropriate SLAs. Partners are dispersed geographical buyer chains that change more quickly than ever before.
Buyers are geographically dispersed businesses, or even interest groups.
In this case, their central point of geographical contact is cyber-only. That's because the e-business infrastructure demands a more holistic view. This has profound organizational as well as software implications for the management industry. This is directly related to point four. Related links Dennis Drogseth is a director of Enterprise Management Associates and has extensive experience in network management platforms and products.