You can choose the support program to suit you.
Chancery offers telephone support and web based support.
Web support includes online Solutions Knowledge base, remote diagnostics, software updates, user group discussions and customer forums. Additionally, you can purchase consulting services, as well as training sessions held either at your location, or Chancery's in Vancouver, Canada. Solution Providers, local to your area also offer training packages. If your district has 3 or more SIS or Library Pro sites, you qualify for the Help Desk Support program. This program gives you a discount on standard support rates.