Mail filtering via programs such as procmail is not supported. Ftp and web service are included. Cgi-bin executions are supported. Specific problem reports, pointing out a problem at a2i, are accepted. Most other customer service requests are answered by referring user to standard documentation.
All customer service is provided to a single contact person.
Due to personnel changes we currently have no support staff that are familiar with Macintosh-specific issues. 30 M disk space is included. No assurance of disk backups. This is a package that must include at least two accounts. This is the key account that will be used for all billing.