USU audits 5. Biannual Student Satisfaction Survey 6. Input from various forms of assessment are discussed in weekly staff meetings, training sessions, and annual retreats. Changes are proposed and endorsed by the staff in these meetings. Reorganization of Financial Aid Office resulted from past feedback.
Counselors now handle specific portions of the alphabet to give continuity in service to students.
All forms have been revised. Supplemental applications have clearer instructions. Financial Aid information is now available to student on the Internet. New brochures have been developed to address complicated or troublesome areas. Results from 1999-2000 survey.