Mediation has been shown to be from 60-80 percent effective in reaching durable settlements of workplace conflicts. If you elect to go to mediation, and the other party agrees to mediate, you do not lose your rights in any complaint or grievance forum which you have timely elected. If the mediation is successful, and you reach settlement, that settlement is completely enforceable. If the mediation is not successful, you simply return to the appropriate process at whichever point in that process you elected mediation. For more information about mediation or other services offered by the Program, contact the ADR Program Manager at Mary.
All calls are confidential.
I strongly encourage you to use this resource when you reach an impasse in a workplace dispute. The early resolution of conflicts by the disputants themselves will add to our capacity to serve the American public.