Orientation and program training will be provided for newly hired staff as needed. The remedial training program for Income Maintenance staff will continue. Appropriate staff will be trained on the use of newly completed and approved computer forms. There are plans to develop and deliver training on Medicaid and the FamilyCare Program. Another program will focus on Food Stamp Corrective Action.
Cultural diversity is under consideration as the focus of Civil Rights training.
The Legal Department opens and reviews Agreement to Repay cases for collection by reviewing Superior Court complaints and worker referrals and institutes litigation in cases involving agreements to repay. The judgment project maximizes recovery monies by garnishing the wages of former recipients with the establishment of judgments and orders for wage execution. Pleadings protect this agency's interest in the federal Bankruptcy Court when clients seek to discharge their civil and criminal overpayments and judgments. The Legal Department represents the agency at fair hearings before the Office of New Jersey Administrative Law. Fair hearings often concern housing-related issues from the Social Services Department and referrals from the Medical Assistance Units for individuals who have been denied Medicaid benefits for nursing home care.