The province-wide call centre for employment standards inquiries should be fully operational by the fall of 1999. An environment that makes Ontario workplaces among the safest in the world, where employers and employees prevent injury and illness. Rate of lost-time injuries resulting from workplace accidents. Commitments Fair pay and working conditions. Rate of compliance with the Employment Standards Act and the Pay Equity Act .
Baseline data is required to establish targets and standards.
Effective and accessible service to clients. Turn-around time for completed employment standards investigations. Conclude 70 per cent of cases within 60 days. Conclude 70 per cent of cases on average within 75 days. Develop and implement new customer service contract.