Challenges the status quo and champions new initiatives. Identifies and implements a change model during transition. Solicits and incorporates feedback from staff, customers, and supervisors into own performance review. Meets with staff to jointly develop an action plan to improve own leadership performance. Develops a professional development plan to address ongoing learning needs.
Builds trust with others through own actions and follow through on commitment.
Protects confidential information. Demonstrates sound business ethics. Gives individual attention when listening. Effectively demonstrates use of electronic communication including telephone and electronic mail. Prepares written material that follows generally accepted rules of style and form, is original and appropriate for the audience, and accomplishes intended purpose.