Campus computer policy committee was talking about certain communication efforts that had been made for the campus. A unit technology representative with actual power was to meet with the CIO to make decisions for the campus. This thing has been around for two years and one faculty member said that they had never heard of it. Yes, this could be our fault. It could be that the faculty member was completely out of the loop.
Communication needs to be more complete.
Sue I think the help desk has stalled communication. Paul A Academic Computing has to sign my equipment order even though I have to do all the vendor inquiry. Sue When we brought the help desk on, we removed all Academic Computing staff from the phone book so they couldn t be contacted. Paul G A proper functioning Help Desk should work well. The basic reason for having a single phone number is to continue service when one person is missing.