This technical course is for quality assurance personnel interested in applying statistical process control concepts. Materials covered include statistical methods for use in quantitative approaches to quality assurance and reliability including basic algebraic notation and formulation, functions, graphical analysis, probability laws, measures of central tendency and dispersion, frequency distributions, sampling plans and risks, control charts, and process capability studies. This course provides basic and comprehensive details of quality control concepts for those new to or already in the manufacturing field.
Areas covered include quality costs, product liability, reliability and acceptance sampling.
Techniqes of using production charts, graphs and tables are covered to emphasize quality improvement with manufacturing sampling. Actual case studies and current manufacturing quality issues and concerns will be studied. This survey course is a study of ISO 9000, the quality standard established by the International Standard Organization, as it applies to the manufacturing industry. Materials covered will include the ISO 9000 documents and selected references on the topic. Special emphasis will be placed on the advantages of implementing an ISO 9000 Quality System in an industrial manufacturing environment.