The principal models open dialog, thoughtful reflection, and data-based decision making. A culture of high intellectual quality . Leaders in the most successful schools actively support a culture of inquiry by constantly scanning and bringing new ideas and people to the teachers to help them reflect on their teaching practice or develop new skills. They support action research by teachers, and make connections with promising sources of new information outside of the school. The management of conflict .
Conflict is inevitable in a learning community, which is based on dialog, reflection and debate.
In this environment, leaders provide a safe forum for discussion, reinforcing the values of the community, and exhibit tolerance for ambiguity as new ideas are tried, tested and revised in the school. An inclusive community . It is imperative that leaders include all of the members of the school in the leadership function. Usually, this means bringing important issues and topics to the group for deliberation, but sometimes it means seeking out non-participators for their insights and contributions. Such actions are designed to promote consensus and assure that all viewpoints are included and valued in the decision-making process.