To establish formal information systems and informal communication channels to facilitate communication between people in the same hierarchical level and at different hierarchical levels. Manufacturing and Production, which is employing people, machines, and procedures to produce a product or service. Finance and Accounting, which obtains funds for the business and keeps track of current financial transactions such as orders, purchases, and payroll. Sales and marketing, which sells the product or service at a profitable price by analyzing the needs and desires of customers. Human resources, which recruits, hires, trains, and retrains qualified people to work for the business.
Business processes are any series of interrelated activities, which have a defined output.
Hiring an employee is an example of a business process. Senior management, which makes long-range decisions about what products and services to produce. General or middle management, who carry out the programs and plans of senior management by supervising employees. Production and service workers, who actually produce or create the products or services of the firm. Businesses need their surrounding external environment to provide customers as well as knowledge, resources, and support.