Formal training beyond a high school diploma of one to two years, two years of college coursework, or Associate's degree or equivalent. Less than six months or equivalent. Error would extend beyond the position's college or unit. Assist others, provide or obtain cooperation for task completion, handle confidential information. Conduct straightforward business, obtain or provide general factual information, handle confidential information.
Activities specifically focus on an entire field and generally on related areas.
Responsible for making some decisions which require consideration of various criteria. Decisions are usually within limits prescribed by established policies or the supervisor. Under general supervision, proceed alone on regular tasks, referring questionable situations to the supervisor. Provide standard responses to inquiries. Use business or technical programs for data input or word processing to create documents or reports.