This course covers problems and instruction in human communications within a technical organization. 595.460 Introduction to Project Management or 595.461 Technical Group Management, completed or taken concurrently. This course is an introduction to financial and contract management for technical managers. An introduction to the principles of contract formation, highlighting the distinctive characteristics of contracting with the federal government is presented, as well as emphasis on a team concept for effective contracting and the role of the program manager as a key team member. Subcontract management, competitive negotiation techniques, contract financing, and cost reimbursement are also included.
Case studies supplement theoretical discussions.
595.460 Introduction to Project Management or 595.461 Technical Group Management, completed or taken concurrently. Fortier, Williamson 595.760 Total Quality Management Quality management is developed as an integrated system of management for organizational improvement. Case studies of technical organizations and government agency experiences describe adapting quality management in diverse organizations to improve the performance of products and services in satisfying customer needs. Students draw upon theory and practice, recent journal articles, multimedia presentations, and their own work experiences in tailoring applications of the material to their work place. Guest speakers discuss real-world examples of the various aspects of quality management.