Formal training beyond a high school diploma of one to two years, two years of college coursework, or Associate's degree or equivalent. More than two, but less than four years or equivalent. Error would extend beyond the position's department. Assist others, provide or obtain cooperation for task completion, handle confidential information. Conduct straightforward business, obtain or provide general factual information, handle confidential information.
Activities specifically focus on an entire field and generally on related areas.
Responsible for making some decisions which require consideration of various criteria. Decisions are usually within limits prescribed by established policies or the supervisor. Under very general supervision, resolve most questions, accomplish most tasks alone. Keep the supervisor informed of progress. Provide standard responses to inquiries.