Buyer is responsible for providing complete and accurate address information to escrow and for immediately notifying escrow of any address changes. Buyer is also responsible for ensuring that they, or their agent, are available to receive or pick up merchandise from the shipping carrier in a timely manner. If shipping insurance was purchased and the merchandise was damaged during shipping, Buyer must immediately notify the shipping carrier and escrow via the online provisions for reporting damage on the Transaction page, before taking any further action. The shipping insurance provider will instruct the receiver on what to do with the merchandise. If the Seller did not purchase insurance, Seller is liable for repair or replacement cost of the merchandise.
Buyer is responsible for any damage to merchandise after receipt.
Escrow will hold funds until the shipping company issues a claims opinion, or until buyer and seller provide mutual instructions to escrow to disburse funds. 12.8 Return of Merchandise . Buyer and Sellers agree that neither i-Escrow nor Tradenable are responsible for the return of, or refund for, merchandise or services. If Buyer returns the merchandise to Seller, Buyer agrees to take responsibility for all shipping requirements pursuant to Section 12, as well as return shipping cost, and Seller agrees to take responsibility for all receiving requirements. The day the products are received is based on the shipment delivery date as indicated by the shipping carrier.