Nameserver entries such as A and MX records must refer to local hosts and accounts only. Multiple custom domains may be used for receiving mail. Excellent customer service is provided. Problem reports about problems at a2i are promptly processed. Limited assistance is provided to solve problems even when they are in the customer's machine.
All customer service is provided to a single contact person.
Multiuser support is suitable especially for businesses, where the account user is not the one paying the bills, and we may need to be in contact with two or more different parties. It is also suitable for users who hire a consultant to set up their web site, if the consultant needs any direct support from us and is unable to rely solely on our online documentation. Due to personnel changes we currently have no support staff that are familiar with Macintosh-specific issues. 60 M disk space is included. User's directories will be on filesystems that are periodically backed up.