All our equipment receives conditioned power to protect from damaging voltage spikes, brown-outs, and electromagnetic noise. Even during damaging lightning storms, our servers receive a steady, clean source of power. Backup power generators will automatically supply emergency power in the event of a total power outage. Concrete walls, floor, and ceiling further protect our data center in the event of a fire. Servers generate quite a bit of heat which is why we have four redundant commercial grade Liebert air conditioning units in each server room.
Cool temperatures allow our servers to operate at peak efficiency with enhanced reliability.
All customer data is backed up daily to our StorageTek 40 terabyte robotic archival storage system. In the event of a hard drive crash, we can install a new hard drive from our reserve supply while the server is still powered and running and restore the drive content from the tape backup. From a single location, our operators continuously monitor the entire network of StarVisor servers, including merchant sites, globally distributed transaction servers, payment processing partners and shipping engines. No other E-Commerce provider is committed to this level of merchant support and monitoring.