If the equipment has not been collected and payment made in full 12 months after completion of servicing the IT Department reserves the right to dispose of the goods to offset any monies owing to the IT Department for servicing and storage of the equipment. The customer shall fully indemnify the IT Department and the University of Canterbury against any claim arising from the exercise of the right of disposal herein. An IT staff member must sight proof of payment for servicing, before goods can be taken away. Liability Equipment is stored and serviced, on Campus, at the owner's sole risk. Whilst every effort will be made to safeguard equipment and to protect data, the IT department will not be liable for the loss of software or data during the course of service.
Data backup is the responsibility of the customer.
The IT department will not be held responsible for the repair of undisclosed pre-existing faults at the time of servicing. The customer will be advised, where possible and applicable, if an undisclosed fault is found which adversely affects the servicing or operation of the equipment. Where the IT Department would otherwise be subject to the provisions of the Consumer Guarantees Act 1993 and where such services are supplied for business purposes, the customer agrees and acknowledges that the services will be supplied to the customer for business purposes in terms of sections 2 and 43 of the Consumer Guarantees Act 1993 and that the provisions of the Consumer Guarantees Act 1993 will not apply to the said customer. The IT Department acknowledges the terms of the Privacy Act 1993. Any information held concerning any customer or obtained during the course of servicing will be held pursuant to the principles contained within the Act.