Before we get started, let s define communication. Ask participants to break up into three groups and ask each group to come up with a working definition of communication. The process of communication is present whenever two or more people are together. Nonverbal communication is conveyed through facial expressions, body movement, eye gaze, and how one dresses. The paralinguistic aspect of communication includes the tone of voice, speed of speech, and loudness of speech.
Communication is an unwritten contract between and among people.
That contract presumes that as communicators, we will honestly try to be sincere, effective, and efficient in the ways we express ourselves. However, many times when communicating with someone, we are not sure about the other person s intention and meaning. Many times we express ourselves in contradictions.