He also says that cooperation between the intermodal parties needs to be enhanced. While many intermodal executives have concerns about how well the industry will continue to perform, their primary solace lies in the promise of improved information. Specifically, they believe increased automation and better information systems are critical to maintaining the industry's viability. Naturally, the Internet has quickly emerged as the best facilitator for improved information and communication flows, and many companies are designing systems to address the challenges confronting the intermodal industry. Shippers, carriers, customers, and suppliers can use the transportation platform to work together in a networked community.
Confusion occurs in the handoff of information.
While there are other companies with similar products on the market, one was launched largely in response to the 1996 trucker strike. The company is a data exchange that gives trucking companies access to information on container availability at marine terminals. More than 18 West Coast terminals use the service. It's designed as a central clearinghouse for terminals to post information on container availability, road closures, and terminal congestion to help dispatchers better schedule their drivers. It seems almost certain that the intermodal industry will encounter some challenges in the near future.