The curriculum for Sunday school is changed unexpectedly. Someone sits in the wrong pew. The order of worship is switched around. A person may then get mad, quit coming to church and then get even madder because no one noticed. People might then talk about the pastor or the choir director or the board or the youth minister and how he or she is the cause of all the problems.
Blame is assigned.
Sides are chosen. Conflict erupts with surprising fury. Creating a Healthier Church is about learning to see the church as an emotional system and how and why emotional systems function the way that they do. The book is also about learning how family system theory applies to yourself. Family systems theory is, in short, a theory about human behavior.