All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes and are non-refundable . All pricing is guaranteed for the term of pre-payment. StarHost reserves the right to change prices at any time. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies StarHost in writing for a request for termination of services.
All payment is in U.S. currency.
Cancellation StarHost reserves the right to cancel service at any time. Calculation will be based on the normal monthly rate charged for the corresponding package at sign up plus any applicable sign up fees, whether paid or not. If cancellation is caused by customers violation of these policies, then no refund is due whatsoever. Customers can cancel service any time and be refunded any amount exceeding the pre-payment amount required to obtain a discount. Calculation will be based on the normal monthly rate charged for the corresponding package at sign up plus any applicable sign up fees, whether paid or not.