All upgrade registrations must take place on or before this date to receive the free upgrade. The Packet OC-3 interface is referred to as pos in the configuration commands. If you purchased your equipment from a reseller or distributor, contact the reseller or distributor, who will arrange for the replacement hardware. If you purchased your equipment directly from Cisco Systems, fill out the following information and click the SendForm button at the end of the page. Once you have submitted the form, an RMA number and shipping instructions will be issued once Cisco acknowledges the purchase order.
Customers are responsible for properly labeling and packaging upgrades and prepay shipping to Cisco.
Any other means of shipment requested will be sent collect. Inc. Important Notices and Privacy Statement .