The IVR has recently been enhanced. Information is available 24 hours per day. The nurse aide's social security number or assigned identification number is needed to obtain the Directory status. Several telephone lines are available to take incoming inquiries.
Callers are limited to ten inquiries per telephone call.
Spell the last name. State date of birth. State date the nurse aide was entered on the Directory. State the type of program resulting in entry on the Directory. State date of last competency test completion.