Several Unisys call centers are testing Cisco ICM software with promising results. And the deployment of uOne in certain offices is creating plenty of excitement. The autoregistration feature saves us a lot of time and makes employees more efficient. Most of our customers test IP telephony first with a small deployment of 25 phones or so. When Cisco started rolling out its in-house IP telephony systems, it asked Unisys to perform design and installation at its own offices in Dallas and Richardson, Texas.
Cisco is one of our toughest customers because their expectations are so high.
Among the large Cisco IP telephone system contracts Unisys has won is with the Tangipahoa School District, Louisiana, which plans for 200 Cisco IP telephones in 31 schools and offices by the end of the 2000 to 2001 school year. Cisco ICM Software Unisys also offers extensive services for designing, installing, and maintaining call centers. Our customers want to deploy solutions that let them be more customer-friendly. Cisco and others have demonstrated that the features and functionality that call centers have come to rely on can be deployed effectively in an IP-based environment, and can yield the benefits of cost reduction, expanded customer contact channels, and greater system manageability. Inc. Important Notices and Privacy Statement .