Author your FAQ content as an XML document Your first step is to author your content as an XML document. XML is best described as the universal format for data on the Web. XML allows you to create human-readable custom document formats to describe content and data in a manner that's independent from how the end user will view or consume the data. Covering all of the details of XML is beyond the scope of this article. Just like any other XML document, FAQ.XML creates a tree hierarchy of elements and their sub-elements.
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Another question goes here. The answer goes here. You can also use one of the many free XML editors available for download from various Internet sites. XML Notepad displays the hierarchy of a valid or well-formed XML document using a collapsible outline control. Figure B shows our FAQ.XML document opened with Microsoft XML Notepad.