Since all product development engineers and most inside sales people also service outside sales territories, they know the tools, the industry, and the answer to just about any question. They also take steps to expedite rush orders the day of receipt, thus helping distributors and tool-users meet their own service obligations. The secret of Reed's continuing, increasing success can be attributed to its corporate culture of excellence and the quality of its company associates, who are individually committed to exceptional performance and service. With participative management and profit-sharing for all, Reed people, products, and service will get even better in the future. At 105 years young, Reed is very progressive and will continue to improve its customer offerings throughout each of its next 100 years.
Catalogs are also available in Spanish and German.
Local distributors provide local stock, thereby reducing tool users' need for inventories, or for costly delays in getting the tools needed. Local distributors provide information on both existing and newest quality tools produced by reputable manufacturers.