Guidelines may not address all circumstances or cover every type of problem. The employee is expected to deviate from, interpret, and adapt the guidelines to correct conditions that are not specifically covered. The work involves a wide range of operating problems and error conditions and is compounded by recurrent changes in the operating systems and constantly changing production procedures. Work involves a wide range of conventional and unconventional operating and problem solving conditions. The results of the problem solving and testing work affect the efficient operation and productivity of the computer system and contribute to the effective and efficient introduction of new and revised processing capacities.
Contacts are with employees in the immediate unit, vendors, and software personnel.
The work requires extended periods of standing, walking, stooping or carrying heavy loads of paper and tape weighing up to 50 pounds.