The FSAP also provides assistance in locating child and elder care. Packets of information, location assistance programs, and other resources are available from our office. The Referral Process Employees may refer themselves to the FSAP or may be referred by a supervisor. Sessions are available during the lunch hour and in the late afternoon or early evening. A supervisor should consider making an FSAP referral when an employee comes to him or her for help with a personal, professional, or performance problem, or in any case of possible substance abuse.
All referrals are optional, except in some cases regarding substance use in the workplace.
In this case, refusal to comply with the FSAP could lead to termination. The FSAP will notify the supervisor that the employee kept her or his appointment, but the nature of the problem will not be discussed. Supervisors who wish to refer employees to the program should contact the FSAP office before doing so to discuss with the counselor issues of confidentiality and the referral process. The FSAP sponsors frequent Supervisory Training sessions, which provide a detailed explanation of FSAP services, the referral process, and warning signs that an employee may need help. It is important to remember in referring employees to the FSAP that the supervisor should never ask an employee to share confidential information about her- or himself.