Meters are read and billed once a month. Billing starts once the meter has been installed. If the meter reading is right, and the meter is working properly, the customer is responsible for determining the cause for the high usage and must pay the charges as billed. In some cases, leak adjustments are available. You will still receive a bill each month stating your charges, and payment is automatically made on the due date stated on the bill.
All bills are due upon receipt and past due after the date posted on the bill.
Service will be terminated on any account which is two months past due. If a check is returned again after being redeposited, the amount of the check will be charged back to the customer's account and payment must be made by cash, money order, or cashier's check within three business days of notification in order to avoid termination of service. After an account is closed, a final bill will be mailed within five days. Any unpaid balance will then be submitted to the South Carolina Department of Revenue for collection from the customer's South Carolina state tax refund. Residential rate applies to usage over 1000 gallons.