We address a true business need. Our business model is well thought out and makes sense, and with the proper alliance we can become very successful. Or in plainer terms, volume is the key. If millions of people opt in to this service the company will succeed and there will be a lot fewer corporate headaches. Ebay is the only loser.
Customers also have the option to offer an appropriate reward for each item.
He feels that most people who are inclined to return such items will do so without the extra prod. Besides, many people will want to make the returns anonymous. So this makes it easy. And if most people are honest, we are all busy. So if it becomes too hard to return something we might not bother.