If a complainant deems that an air pollution problem is very serious, an ongoing problem, or there are other extenuating circumstances, a formal complaint may be filed with the agency. A formal complaint differs from an informal complaint in that they must be notarized, legal actions may be involved in the process, and notices of violation can be issued as a result of such complaints. A formal complaint form is available above or can be requested by phone and will be mailed.
Directions are clear in the formal complaint cover letter.
Formal complainants must agree to appear before a judicial hearings board or court. Odor complaints - The preceding guidelines for informal and formal complaints apply for odor complaints. In addition, the following procedures apply to odor complaints. The complainant must be a business person, renter, or home owner impacted at their place of residence or business. Drive-by complaints may be added to a file, but have no legal basis.