Thomas Stewart, an editor at Fortune , weaves the genesis of intellectual capital with flair and historical insights. Stewart explains the long-building pressures that are making the tenets of intellectual capital attractive. His book provides compelling trends, anecdotes and guidelines for executives, startups and knowledge workers struggling to discover the secrets of intellectual capital. A Systems Approach to Quantum Improvement and Global Success by Michael J. Marquardt - Based on extensive observation of the practices at top learning organizations around the world, this guide bridges the gap between the commitment to learning and actually implementing it in an organization. Trainers see show to systematize the learning process with a 17-component model for the learning organization.
Case studies demonstrate the success of learning companies in five different economic sectors.
This work predicts the business implications of companies operating in a well connected world. Some of the relevant concepts developed in Real Time include a new meaning to company branding that is based on the experience of the user not the press activity of the vendor. The ideas offered in this book have profound implications for the future of customer support. In the information age, all business will become service businesses. A powerful tool for developing strategic vision, this book reveals how to navigate the future by applying the intuitive skills used by artists and musicians.