You can download the online formal complaint form . With informal complaints, a BCS investigator works as a mediator between the parties in order to resolve the complaint. This process is much less time consuming and usually results in a quicker resolution to the case. P.O. Box 3265, Harrisburg, Pa. 17105-3265 and explain the problem. Complaints against utilities are confidential and not available for public inspection.
Consumers can also submit an online taxi complaint .
Obtaining Information Consumers can review files in the Harrisburg office. There is also a kiosk with a public computer available to use for research. You can use the public computer to assist you. When requesting to see a particular document, please provide the file docket number or date of a specific order. Copies of officially filed documents can be obtained at the cost of 75 cents per copy.