Please try to have the route letter of the bus, the bus number, the time and location of the occurrence and the direction of travel by the bus. We need to know if we fall short of your expectations - it's the only way we can fix a problem. Fill out our on-line form or call our Customer Service Representatives with prompt and accurate reporting of a complaint. We want to resolve the issue as quickly as possible. Please try to have the route letter of the bus, the bus number, the time and location of the occurrence and the direction of travel by the bus.
All information is confidential.
Your report will be investigated and a response provided. We have established an on-line Customer Service Report as a means of speeding your comments to us so that we may improve our services to you. Fill out the form as completely as possible. Your name and phone number are especially important if we need to contact you for follow up information. Each day, drivers pick up articles left on their buses and turn them into the office.