We are open from 8 a.m. to 5 p.m., Monday through Friday. The turn on or turn off will take place between 8 a.m. and 5 p.m. on the scheduled day.
Customers remain responsible for all water used until service has been taken out of their name.
If you are a property owner in the City of Tempe, no deposits are required. Deposits are credited to your bill after 13 consecutive on-time monthly bill payments. If you stop service before your deposit has been refunded, it will be credited to your final bill. The monthly Municipal Services Statement you will receive from the City of Tempe includes charges for water, sewer, and refuse services. Applicable taxes and governmental impositions which are assessed on water consumption will be added.