A banker who has a good understanding of your business can be a wealth of information to guide you to smart decisions. As briefly highlighted in the beginning, another factor to consider in your decision is whether the bank is a national or a regional chain. Although this should not be weighed as importantly as bank specialization, it still deserves attention. It makes sense that a locally-headed bank would do more for local business than a national bank whose chain of command initiates from five states away. The turnover in national banks tends to be higher than that in regional institutions.
Branch managers being transferred from one location to another is commonplace.
Another good choice would to be to find a small, independent bank. Such a bank may have only one location that is owned by a longtime resident of the community. Here you have an opportunity to build a very personal relationship with the actual decision makers. Regardless of what others may say to the contrary, most people weigh personal impressions in the decision process. These types of relationships give you the opportunity to put personal charisma to work for you.