Make sure that the services continue to be appropriate and effective. In this way, the case manager provides support, advocacy and monitoring of the person's individual situation. Case management will continue as long as there is a requirement for that level of support. For example, the case may be closed once the person has achieved all the goals outlined in their General Service Plan. Information Kept by Disability Client Relevant personal information that is shared with a Disability Client Services worker is kept either electronically or on an individual paper file.
All information is confidential and stored securely.
If this information is required by another person or organisation, authority to release the information must be provided by the individual or their parent or guardian. The person has the right to know what information is on their file and can ask to see their file at any time. For More Information For more information about Disability Client Services, contact the Regional disability office of the Department of Human Services nearest to where the person with a disability is living. Ask to speak with the Disability Client Services Intake Worker. Return to Publications index .