A relationship of trust and confidence between members of the Sheriff's Department and the community they serve is essential to the successful delivery of law enforcement service. Department members must initiate enforcement action, exercising their best judgment, in a lawful and impartial manner while meticulously respecting the rights of all persons. We recognize that occasionally department members may take, or fail to take, action which is perceived as improper, inappropriate or unwarranted.
Citizens have the right to complain about such matters and are encouraged to do so.
For that reason, and in compliance with Section 832.5 of the California Penal Code, the department has a procedure for handling complaints. The procedure guides department members relative to receipt, investigation a nd appropriate disposition following the investigation. The procedure provides for fair and expeditious handling of complaints, subjecting a department member to corrective action when necessary, but protecting them from criticism when their actions are proper. It is desirable that you come to the Sheriff's Department where your complaint can be received during a personal interview. However, complaints may be made by telephone or mail.