A practical seminar to help you learn practical strategies for resolving conflicts and dealing with anger. Loss of time, money, production, efficiency and morale are the costs of unresolved conflict. Employees with unresolved conflicts lose interest in their work, make needless mistakes, distract and upset others, and can even become physically ill.
Conflicts are inevitable.
But anger, grudges, hurt and blame are not. The fact is, most conflicts can be resolved fairly easily, without shouting, competition or anger. Even better, you can solve conflict in a way that actually benefits all concerned. In one day, you'll learn a system of psychologically sound techniques proven to work in a variety of situations. You'll be able to focus more on your work, instead of your anger.