All computers in the sites have floppy diskette drives. Some computers also have ZIP drives installed. On your desktop is an icon with a question mark. By clicking on this icon you can find answers to many frequently asked questions. If you get stuck on a certain software program, you can always check out the manual.
All sites have the manuals to almost all the software availible.
Just go to the help counter for assistance. If you're still having difficulty using the services in the computing sites you can talk to a Computing Assistant. You'll know who they are by their nametags. Just go up to them and ask them a question. They're here to help you with general site services.