Ability to work independently and as part of a team. Ability to manage shifting priorities with tight deadlines. Ability to maintain regular and predictable attendance. Ability to lift at least 20 lbs. Maintains computer records and documentation of all account activity.
Conducts skip trace searches.
Responds to telephone inquiries or refers inquires to relevant departments. Handles changing priorities and other duties as required. Two years customer service skills. Knowledge of Fair Debt Collection Practices Act. Effective verbal and written communication skills.