It is now possible to earn six distinct certificates in Continuous Improvement by completing courses offered by the Los Rios Community College District and The Training Source. The new format requires completion of only one fundamental course prior to enrolling in any of the advanced courses. Each course combines theory and application and can be custom designed to meet specific organizational needs.
All courses qualify for college credit upon completion.
The fundamental course, Management 1, focuses on the philosophy of the late Dr. W. Edwards Deming, and his now famous 14 points and System of Profound Knowledge. The remaining courses specialize in the four areas of Profound Knowledge. For those who want to know how to properly use statistics, surveys, and design new quality processes. For those who want to implement continuous process improvement for best internal and external customer service. For those who want to know how to establish, support, and lead teams within their organization.