EnergyFlow withholds all information pertaining to the user in the office and only grants authorized employees access to the personally identifiable information when it is needed to perform a specific job. All EnergyFlow employees are notified about the importance that EnergyFlow places on its user's privacy. In addition to the employee protection and the SSL encryption, all data including personally identifiable information are stored on servers which are kept in an extremely secure environment. After more than five tries, the credit card will be locked and the User will not be allowed to use it. Once the billing address matches, it is locked and the User cannot modify it.
All transactions occur offline.
The User schedules a transaction for a certain date or dates for a certain amount to pay for a mailpiece or mail batch. EnergyFlow runs the transactions in specific batches determined by date. EnergyFlow will make two deposits for 99 cents or less into the User's account. The user initiates a bank transaction without an associated mailpiece. After funds are received the entire amount will be placed in the User's EnergyFlow Account Balance to be used to pay for mailing and payment services.