The fact that a consumer receives a favorable award through the CSLB arbitration program does not mean that a surety company must pay the consumer from the proceeds of a contractor's license bond. Advantages of Arbitration Advantages to Both Parties Arbitration is fast. It takes approximately 120 days to resolve a dispute. Arbitration provides an informal setting to resolve a dispute. Arbitrators hearing the cases are experts trained in hearing construction matters.
Arbitration is binding.
An award may be enforced in court. If the contractor fails to comply with the award, the contractor's license may be suspended or revoked. Advantages to the Contractor Under current legal action disclosure laws and policies, a complaint filed against a contractor will not be disclosed to the public unless the contractor fails to comply with the award and the license is suspended. A contractor's license will not be suspended or revoked on a complaint allegation referred to arbitration unless the contractor fails to comply with the arbitrator's award. Points to Remember about Arbitration Arbitration is voluntary.