We still have basic skills to learn. New technologies for both instructional and administrative applications are being introduced in the marketplace continuously. With our current level of commitment, our training efforts cannot keep pace. Many technical positions within the university cannot be filled at current salary levels. Skill sets for today s web technology are more difficult and replacing the knowledge of long-time staff members is problematic and expensive.
Considerable overlap exists on available training within the university.
At the same time, a number of critical areas are completely ignored. For example, a number of areas offer training on Microsoft Office products and limited web development. At the same time, little or no training is available on, for example, SAS, which is used quite extensively by graduate students and faculty. Almost no local training is available for campus development groups. Also, there is little opportunity for renewing skills or having access to an outside expert for advice and tricks of the trade.