It is staffed by Nancy Westra and Becky Born and guided by an Advisory Committee. The key elements to the program are establishing clear expectations of the automation skill base that is necessary to do a job, and then providing both classroom and individualized instruction tailored to meet the needs of the employee in meeting their Proficiency level goal. We have developed two modules which include an evaluation of basic Macintosh proficiency and basic Word proficiency. They determine an employee's current skill and provide a teaching mechanism by giving the correct answer to questions missed. The program is currently implemented with new employees.
Any current employee is also welcome to participate.
Once a proficiency level has been determined, a specific trianing track is developed. Our lending library provides further support with books, videos and computer based training. Mac Essentials is the first seminar series developed in support of the proficiency project. It covers all the essential tasks you should know to use the mac most effectively. I have more confidence.