This will be achieved though a major outsourcing contract with EDS and its partners which is, by the way, the largest government contract awarded to a single private company. The decision by the Navy and Marine Corps to so wholeheartedly embrace the digital economy is a perfect example of where things are going. Once information is digitized people, and organizations, have the freedom to perform their jobs anywhere, anytime, anyway. To be successful in the digital economy we must all embrace speed, imbed innovation, digitize everything. That s why the fourth, and final, imperative for success in the digital economy is establish trust .
Consumers have a growing desire for intimacy.
Customers want you to know them as they know themselves, but at the same time keep their information private and secure. Customers are demanding more responsiveness from suppliers. They want you to know what they want, almost before they do themselves. The way to do that is by building digital wisdom. Digital wisdom is gained by continuously learning more about clients through each interaction.