It's your responsibility as a manager to flex to your employees, not the other way around. By understanding your employees' needs and values, you will build trust and rapport. Some of his staff members perceive him as abrupt and closed to their input. One of his employees needs more time to process information and wants support and time with his manager to discuss ideas. Give employees what they need to do the job.
Different tasks require different skill sets.
Help your employees do better, and more satisfying, work by assessing their abilities to perform individual tasks. Ken Blanchard, coauthor of The One Minute Manager, calls this Situational Leadership . For example, Maria has been a nurse at a skilled nursing facility for 10 years. When the Balanced Budget Act cuts forced the facility to transfer respiratory duties to the nurses, she had to learn to intubate patients. Because Maria had so much nursing experience, her manager, Tracy, gave her this new duty with no training or practice.