After six months at the top of The New York Times bestseller list, beleaguered cubicle-dweller Dilbert ranks as the most successful management guru of 1996. Here, he reflects on everything from mission statements to reengineering.
All good organizations have one.
If you 'do' something, other people get to criticize you . Good advice for managers. How the Process-Center Organization is Changing Our Work and Our Lives. Shifting from the former to the latter, argues Hammer, will dramatically change our organizations in the years ahead. Every Company and Career.