The customer punches in a personal identification number to gain access. Club messages are delivered, and the customer then chooses from a voice menu. Club managers will find the FSS an enhancement to their operations. An audit trail keeps track of scheduling as well as cancellations. Maintenance personnel can take the aircraft off the schedule for inspections and repairs.
Automatic backups protect the system from corrupt information.
The manager of the club can easily deactivate accounts, and deactivation can be tied to a number of conditions such as delinquency, non-proficiency or expired medical certificates. Managing the FSS is possible over the telephone, so handling the system is possible from anywhere. Club managers doubling as charter pilots use the versatility to stay on top of aircraft rentals back at the home base. The airplanes spend less time on the ground. The flying-companion search feature allows pilots to locate seats on flights, or to find other pilots to share costs.