Incomplete or disassembled computers will be charged a reasonable additional surcharge to cover the cost of whole-system diagnostics and configuration. I reserve the right to reject any item submitted for service. Cracked laptop screens cannot be repaired. All repairs carry a one-year warranty. Most repairs are completed within 48 hours.
All repairs are flat-rated.
If your unit is not repairable, you pay nothing. It is important to understand that a Manufacturer's product warranty is limited. Generally this is limited to the computer's electronic parts. Software fixes and installations are not covered unless otherwise stated by the Manufacturer. Please be advised that it is the end user's responsibility to understand the impact of upgrades to the operating system, applications and utility software.