It might simply be hard to get. It took one installer all day to install the dish and get the system working. This is not efficient. I was told by the company that they expect a technician to do two installations a day and two site checks. Since the advent of DSL, satellite TV and cable modems, the market for site technicians has soaked up all the talent.
Any new company requiring truck-rolls to install gear have nobody to left to hire.
And if they can't do more than two a day per person you can be sure that this service will roll out slowly. Now is the time to get on the waiting list because few people know the service exists. My connection is delivering about 1.7 megabits per second downstream and 200 kilobits per second upstream. This is fine since most of what you do online is download Web pages and files. My SDSL will always be at that speed.