The system administrator can configure a customized menu of voice storage commands so that LineMaster operators can command the attached voice storage machine with simple keystrokes. Voice Forward Service hours can be set for services that use live operators during limited hours, and want the voice unit to answer after hours. For those voice storage systems that support switch hook flash dialing for attendant revert, calls can be redirected from voice storage to an operator. Voice Check-in Using the voice forward feature above, callers can be given special DID numbers that allow them to bypass the operator when they wish to check voice mail for messages. Flag Certain voice systems will allow the LineMaster to know and display to the operators whether an account has voice messages waiting or not.
Clients can pick up and leave messages without operator assistance.
Operators can be in or out of the recording, Operators can break in on operator initiated recordings. Flexible Delivery Modes Most voice systems notify the client to pick up messages. Some voice systems have extensive dispatch lists and operator notification if not delivered. Operator Revert to Patched Lines Accounts can be programmed with unique phone numbers per account, such that when the system is unattended, calls go to voice mail and are handled there.