Image Dynamics warranty is a 90 day MMX warranty. No loss replacement warranties are provided by Multi Media Xpress. Most items can be shipped directly to the manufacturer for repair. If you prefer, simply ship the item to us, and we will handle it for the first 30 days free of charge. The consumer is responsible for all shipping charges for warranty repair.
All sales are final.
This is NOT always possible. It will be at the discretion of our supplier to provide a new unit, or repair the unit. Unit must appear to be brand new to qualify for replacement, otherwise our repair policy will apply. You must email us for a Return Authorization Number before returning any item. Shipping charges are non-refundable.