The survey is important to AWWA, emphasized Hoffbuhr. Providing resources and activities of value is key to a membership organization, and hearing members opinions and needs allows AWWA to focus improvements on areas of most importance and impact for its members. This furthers a successful relationship between the organization and the individual member, he said. The survey focuses on issues important to the members, for example, the cost of products, conferences, and membership and the quality of information according to source and topic. Those who received this year s survey are urged to return it by the due date, June 30.
Answers are confidential and only used in tabulation with other responses.
The results will be analyzed in July and August. Then for the next six to ten months, AWWA will implement changes in response to the survey. In a related move, a staff survey team is working to coordinate AWWA s technical surveys. These are also of prime importance because they demonstrate baseline data, common practice, and trends in drinking water science, policy, and operations.