The payment of duties or tariffs may be required before the order is released. A valid license for the importation of certain foreign-made products may also be required before shipment can be made, especially on larger orders. Under the worst conditions, restricted or illegal products may be seized by customs authorities, or other government officials, and you may be summoned to appear before proper authorities of the destination country to give an explanation. In the event that your order is returned to us by customs, we may charge your account for any additional and unexpected shipping costs incurred to recover the merchandise. Such charge may exceed the value of the merchandise.
All returns are subject to our inspection and ultimate acceptance.
You may send your return back to us at any time within 30 days from the date of purchase. We take extreme pride in the expediency and efficiency of our warehouse staff. If we made the error, then, of course, we will make it right at no additional cost to you, and we thank you in advance for your patience with us. We treat your error as a return. If, upon the initial opening your order, you discover damaged merchandise, please contact Customer Service immediately.