All credit card payments can be made over the phone or in person at Flare Net's main office. Busy Signals Policy Flare Net makes no guarantee that you will not experience a busy signal while calling our service. However, to minimize the chance we maintain a specific ratio of modems to customers. Our policy is to have one modem available for every 10 paid accounts. Cancellation Policy Customers may cancel their Flare Net Internet service via phone, email, or in person at our main office.
Cancellations are effective upon the receipt of the notice.
Refunds are available for any unused months remaining on a customer's account at the time of cancellation. No refunds are made for the current month of service. From time to time, Flare Net management may communicate important information and changes regarding our service to our members. It is important that all members monitor their primary email account on a regular basis to receive that information, which may include over due billing notices, access number changes or additions, special offers to subscribers, or important notices regarding service disruptions. In most cases, this information is reprinted on our web site, however that should not be used as a substitute for the email communications.