This gives us the ability to sort and handle freight efficiently, Asmus said. Loose pieces kill you. Customers will be able to use standard FedEx software to calculate pricing and prepare shipping documents. No air bill or bill of lading is required. Pricing will be distance-based, and volume discounts will apply.
Customers can track shipments over the Internet or by calling the company.
FedEx will offer two money-back guarantees. One applies if the company cannot locate a shipment within 30 minutes, the other if a shipment is late. One-day service is guaranteed by noon.