Order shipping status screens display shipping details along with tracking details from the shipping company used. The system displays a list of orders. The sales agent can sort orders by date, invoice number, cost, and other headings by simply selecting a column title. This file can be opened in a word processor, spreadsheet or database by user for further analysis. Representatives will only be able to view orders assigned to them.
All access require authentification and are logged for viewing by internal authorized personnel.
The system administrator can generate reports showing all activity for any given time period by any user. The system has many security options including VPN access, SSL access and more. TactiCom's application monitor simulates web user ensuring that all components are functioning correctly. Our monitoring systems automatically notify administrators and support personnel of problems via phone, e-mail and pager if a problem is found. All systems are hosted on redundant high bandwidth Internet connections, ensuring that multiple users can access your system site concurrently using high speed lines such as T1's, DSL and cable modems without performance degradation.