The process involves identifying any incomplete or deficient work that you observe and that the builder agrees to rectify. It is important to notice and document items needing attention and to get the builder's acknowledgment of the problems in writing. Your home inspector can also be present for the inspection and help you fill out the certificate. If the builder fails to fix or complete items noted on the inspection report within a specified period, you should notify the warranty provider in writing. The pre-occupancy inspection is a good time to ask the builder whether your new home comes with a maintenance manual, a practice that is becoming increasingly common.
Bookstores also have several such guidebooks for homeowners.
Ask for copies of any schedules you are missing, particularly any guides that describe what qualifies as a defect of workmanship and materials and a major structural defect. The onus is on you to call or write the warranty company sooner rather than later if you experience a problem or have questions about coverage, forms, deadlines, the builder's obligations, or your responsibilities. If a serious defect arises in your home or if youhave any questions that you do not feel have been satisfactorily answered, seek legal advice. Problems that arise after the warranty period are your responsibility. Problems that occur after the warranty ends become maintenance items rather than original construction defects.