Today, Trinity Assembly has a thriving outreach to gays, led by the two women who came for help. A person troubled by homosexuality is taking a tremendous risk in opening up to you as a pastor. They have everything to lose, but they are usually desperate. This is a counseling appointment that can have a life-long impact on them, depending on your attitude. It's not so much what you say, but how you say it.
Attitudes speak louder than words.
Some Christians fear that a sympathetic, compassionate response will somehow be construed as an acceptance of a person's sinful lifestyle. It's better to initially err on the side of compassion. Next, deal with the behavior. Christians who are struggling with homosexuality usually need to begin by getting their actions in line with God's Word. They are trapped in sexual sin, and they need help in escaping a syndrome of immorality.