The number to ring is 0870001 0174. A Business Travel and Reservations account service is also available for UK and continental travel. Reservations are only made in connection with certain ticket types - details available on enquiry. A light refreshment trolley is available on some trains.
All accommodation is non-smoking.
No charge is made. Connex reserves the right to restrict the carriage of bicycles on any train when the safety and comfort of customers may be affected or causes delays to trains. Please enquire or check notices at your station at which you start your journey for details of the Penalty Fares policy in operation. Disabled Peoples Protection Policy is available from Customer Services at the address at the head of the page. Connex Customer Charters are available in person from principal stations or by contacting Customer Services at the address at the head of the page.