Based on our experience, this rarely happens. But, if a bidder backs out, we will report them to the auction site and post negative feedback. Those bidders will then be prohibited from bidding on our future auctions. We will also contact the second highest bidder and offer the item to them. Heartland Services is not responsible for failed payment.
All sales are final unless the buyer feels misled.
It is up to the buyer and seller to resolve any disputes. We urge you to be upfront and honest with the item description. Heartland Services will provide contact information to each party to resolve the dispute. All rights reserved.