The CSAR Web pages are the primary source of information on all aspects of the CSAR service. Requests for additional information should be made to the Helpdesk. I can't log into the systems. Please first check the status page on the Web. Scheduled maintenance is normally Tuesday evenings and will be advertised via email and on the systems.
Any downtime can affect all systems due to the cross-mounting of file space.
Helpdesk support on simple or unanticipated problems is completely free of charge.