She works under very poor working conditions and management should address these problems and get better equipment. There are a few concerns about the contracts. The two major issues were merit pay and salary formula. Barry McGrutter sees no improvements. Robert Parks does not agree with the accident provision.
Any avoidable accident can be chargeable.
A driver's A or B rating can easily be changed to a C rating. Ellen Murray feels that drivers need more respect and should be treated in a fair manner. She commented that schedules need improving, there should be an increase in work rules, an increase in staffing, and the driver's need for sick leave. Serafin Verdugo wants to see more buses and a complete fleet. The same goes for more manpower.