New channels can be created instantly to host conferences or group discussions. Technical support and expertise are available on-line for immediate response. MindAlign is easy to use. Training is minimal and first-time users are quickly exchanging information. Channels automatically display a history of last messages and files posted, so users quickly catch up to the conversation flow.
Business features effectively manage the information stream.
ChannelDock allows simultaneous monitoring of numerous channels. Visual or audio alerts can be triggered whenever content is captured, or filters can work quietly and unobtrusively until users are ready to review the information. MindAlign has a suite of administrative tools accessed via ChatWeb . The automatic archiving function, BackChat , maintains content records, retrievable by date and time, as well as channel statistics. ChannelManager allows for easy, delegated administration of user access and communities.