Additional services in the package include links to popular business directories and search engines, a free banner exchange programme, and ongoing phone and email support to help you get the most out of your site. You can change product details or price whenever you want and you also have the freedom to upgrade to trading online. If you feel that you, and your customers, are ready to do business online then the ultimate ebusiness solution is to set up an online store. And you need to be able to set up a customer service department to deal with problems, late deliveries, refunds and exchanges - the details of which must be displayed clearly on the website. But the most important issue is security.
Consumers are still nervous about buying online and stories of credit card fraud abound.
So you not only have to be sure that you've found a secure way of processing credit and debit card transactions - you also have to communicate this to the customer. Clearlybusiness offers an ecommerce add-on to its Business Website solution. This will allow you take credit or debit card payments online and leave the hassle of sorting, and securing, the transaction to us. The only additional charge is a 4.5 per cent service charge on credit card payments and a 50p surcharge on debit card payments. Relevant features 1.