If a cancellation is made more than 21 days before the beginning of the course, the school will refund the total amount except the deposit, which can be applied to a future course within 12 months after the original course starting date. If a cancellation is made up to 15 days before the beginning of the course, the school retains the amount of a 2-week course. Up to this date, the school accepts the replacement of the registration by another person. For cancellations at a later date, the school retains up to the amount of a 4-week course. If cancellation is made after the course has been started, the full course fees are forfeited, i.e. no refunds will be made.
Courses begin only on the published dates.
There can be no refund for students who begin their booked courses late, or leave before the end of a session, or miss lessons. Lessons are held from Monday to Friday and can take place either in the morning or in the afternoon. Lessons are not held and not refunded on national and local public holidays. On the rare occasions the school is unable to provide the accommodation requested, it will offer alternatives. Accommodation is available from the Sunday evening before the beginning of the course to Saturday midday at the end of the course.