The activities of the communications center relate to satisfying the immediate needs of the department in the course of daily and emergency situations. The center maintains a Standard Operating Procedures manual, which provides detailed guidelines when performing telephone, radio, and teletype functions. The center employs 13 personnel. One sworn sergeant who oversees the daily operations, one training coordinator who is responsible for all training and 11 public safety dispatchers. The center is operational twenty-four hours a day.
Dispatchers handle incoming calls for police service and after-hour public works emergencies.
Dispatchers are responsible for monitoring four radio channels along, with keeping accurate status of all officers. Dispatchers operate several computer systems retrieving criminal histories, warrants, driver license status, vehicle and article registrations and court information. Our communications personnel handle approximately 500 telephone requests for information per day. Shift differential is paid to those who work evening and midnight shifts. 96 hours or 12 sick leave days are provided annually.