In order to provide adequate opportunity to implement and test the latest alternative products for their networks, Cisco typically provides our customers a six month window from the time of the End of Sale Announcement to the end of orderability of the product. This window of time also allows customers to evaluate their network needs and place any last-time purchases. Customers with these service contracts are entitled to free software updates, 24-hour phone support through the Technical Assistance Center, and advance replacement hardware for repairs. Comprehensive maintenance customers also receive onsite service. Customers who do not have a maintenance contract can purchase software updates and hardware repair services from Cisco to meet their specific needs.
All specifications are subject to change without notice.
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