FMS is a product, not a fax service. Functionality Receiving Faxes FMS will take incoming faxes, convert them into MIME email messages with a TIFF-F attachment, and forward them to the appropriate user who will see his incoming faxes in the same inbox as his incoming email messages. With DID, you arrange with your phone company to have multiple phone numbers associated with your incoming FMS fax line. No wasted staff time routing or delivering faxes. And no loss of privacy.
Confidential faxes remain confidential.
Smaller offices that may not need the flexibility of a DID or ISDN solution for automated fax routing can use either email or web routing. With FMS any authorised user can use a web browser to view the first page of received faxes and quickly select the user the fax ought to be delivered to. Viewing faxes on a computer screen and selecting the recipient from a list is much faster than manually sorting and delivering faxes. So even on systems without automatic routing, incoming faxes can be handled much more efficiently than having someone empty the fax machine regularly or than having staff hover around the fax machine when expecting an incoming message. And because the fax is delivered by email, the recipient can be across the hall or across the continent.