It works on an open access, sit and wait, basis and visitors should allow for about an hours wait and an hour to speak to the advisor. Appointments can be arranged for special cases, where clients are in full time employment or who have special care needs. Go back to Contents Advice Given Huddersfield CAB is incredibly efficient in its use of funds and is needed to an increasing extent. About 50 highly skilled and unpaid part time volunteers reporting to 5 paid staff advise 17,000 clients a year and answer 11,000 telephone enquiries. Volunteers are highly and continuously trained and include retired professionals, students, housewives, job seekers and people unable to work for health reasons.
Advice is confirmed in writing and checked by a senior adviser.
The level of client satisfaction can be measured by client motivation, the CAB frequently has 20 clients waiting up to three hours, and it takes about 3 weeks to get an appointment. Contents Advice Offered Huddersfield CAB offers initial advice on almost every problem area. Volunteers Volunteers include retired professionals, students, housewives, job seekers and people unable to work for health reasons. They need to be able to commit about two days per week for at least twelve months in order to justify training effort and costs. There is no pay but travelling expenses can be claimed.