These materials should consist of any information needed to support the product. Software quality testing of the escrow deposit is available upon request of the licensee. For more information, please go to Software Testing . Upon receipt of the deposit materials, DSI will notify each party via certified or registered mail that the materials are being held in one of our high security, climate-controlled media vaults. DSI will contact each party throughout the year to encourage product updates for the purpose of ensuring the integrity of the deposit materials.
All parties receive notice of major account activity via certified or registerd mail.
The End-User is protected by an escrow agreement that allows it to safeguard its investment in licensed technology. By relying upon a DSI escrow agreement, the End-User decreases the risk of a business interruption due to the developer's inability to provide continuing support. DSI consults with many licensee and end-user organizations during the escrow process to ensure a usable deposit, a sound agreement and effective services to provide a secure and effective escrow arrangement. All modifications and custom agreements reviewed on the same day to avoid delays to your licensing cycle Future modifications to existing agreements accepted if you require changes Billing Support Customized billing arrangements Reminders of billing renews sent prior to billing Multiple currency payment options available, including via credit card Service Support All account activity available via our exclusive on-line account summary forms. Deposit updates notification sent via certified or registered mail Unmatched experience in processing escrow releases.