No pets allowed with the exception of service animals. Anyone violating these rules will be denied future trips. Driver Assistance Policy Drivers only provide assistance to passengers requiring the use of the wheelchair lift or boarding the van, but not with getting to and from the door of their home or destination. Packages Policy Riders are allowed to bring aboard small packages that do not interfere or do not jeopardize the safety of passengers or driver. Drivers do not assist in carrying packages.
All vans are wheelchair accessible and have room to transport two persons using wheelchairs.
Vans have a maximum of capacity of eleven passengers. Do not leave messages at this number. Service cancellations due to severe weather would be announced on WCCO AM radio and this voice mailbox.