One benefit of success that Landmark can pass on directly to its customers is continuing investment in data quality. The data has now been accumulating for almost six years and it shows. This may convince their bankers, but we doubt if it cuts much ice with our customers. At present, Landmark's ability to relate every piece of information in its database to the individual property that is the subject of an enquiry is unique. It depends on holding Ordnance Survey's large scale mapping of the whole of Mainland Britain in our database and using that as our base layer of data.
Any search based on smaller scale mapping is by definition less precise.
This is a key differentiator for Landmark's Home Envirosearch. In five years of delivering reports to a demanding professional customer group, Landmark has never been sued in respect of any of the thousands of environmental reports it has produced in that time. However, we maintain an insurance policy providing 5 million of cover. Home Envirosearch is the culmination of a long process of consultation, led by Geoff Offen, who previously worked for the Coal Authority, where he led the team that produced the Mining Report, required by the Law Society for houses sold in Coal Mining areas. Home Envirosearch was developed to meet that specification.