We are here to escape. We are not an internet helpdesk. You have been warned. Most people reading this group will have a pet computer system that they prefer to all others, and another system or systems that they hate above all others. Frequently one person's favorite system is another's least favorite.
All hardware is flawed.
If you haven't learned that yet, then you haven't been in tech support very long. So feel free to put down whatever hardware or software you want, but please be careful not to stray into advocacy wars. These are ultimately divisive and distract us from our real enemies. Also, discussion of what is the best tool for anything other than a LART is probably not terribly related to recovering from tech support. As such, many of the basic rules of nettiquette apply.