Please ensure the item is packaged properly for shipping. In the event that the item has been damaged in transit, return your purchase within 7 days of receipt for a prompt exchange. Picnic products and non-custom chair covers are returnable . All other items are not returnable except for defective items or items damaged in transit . Returns must be made within 14 days of receipt and are subject to the return policies of the manufacturer.
All returns are to be handled by the procedures below.
The quality of our products is critical and we appreciate your comments. Once submitted, we will contact you regarding shipping instructions and the address to return the item. Except for damaged or defective items, return shipping costs are paid for by you and are not refundable. Keep a record of your shipment until you have received credit or replacement merchandise. Any questions about our products should be e-mailed to Customer Service .