You are required to write to the creditor within 60 days of the bill s date, with your name and account number, as well as the date, amount and nature of the error. Explain why you believe the item is an error, and do not send payment for the disputed amount. Credit card companies usually have 30 days to respond and 90 days to resolve the problem. As a cardholder, you also have the legal right to withhold payment for defective merchandise as long as you have made a good faith effort to resolve the problem with the merchant. For detailed instructions check your credit card bill or cardholder agreement.
Credit cards are convenient and easy to use and abuse.
By following the advice of CPAs, you can get back on track and remain in control of your credit cards.