The City of Chicago's Immigration Assistance Ordinance protects individuals from becoming victims of unfair and deceptive practices by immigration consultants. The Department of Consumer Services have prepared information that explains the laws that protect immigrants and what should be looked for when obtaining assistance from an immigration consultant in Chicago. The Department enforces this ordinance and accepts complaints against immigration consultants for investigation.
All information is kept confidential.
The Consumer Protection Division investigates consumer complaints involving grocery and retail stores, motor vehicle repair shops, valet parking services and other businesses. It also inspects for accuracy and certifies gas pumps and scales used by businesses. The Department of Consumer Services is responsible for protecting the rights of consumers in Chicago. The issuance and recording of vital statistics such as birth certificates, marriage certificates and death certificates are maintained by county clerks throughout the Chicago area. Information on how to obtain copies of these records can be obtained from the following areas of the County Clerk websites for events that occurred in their respective jurisdictions.