Under the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access. We may also occasionally use the information we collect to notify you about major functionality changes to the store, offers or news which we believe you may be interested in. You can check the status of your order by clicking the UPS tracking link on the left hand navigator bar in the store. This facility will be available to you once you have received your UPS tracking number, which we will email you on dispatch of your order. Most book orders are sent by UPS although we use a different company to effect same day delivery in London.
Costs vary according to delivery address, speed of delivery and weight of book.
Our system calculates and displays the dispatch charges for your transaction on the checkout page. We will also be happy to refund the delivery charge if the return is as a result of our error or the item is faulty but in this instance your first call should be to your local UPS representative. Therefore we strongly recommend that you use a recorded delivery service to guarantee refund. For the avoidance of doubt our returns policy does not apply to magazines or multiples. Our powerful search engine makes it very easy to find what you are looking for.