All orders will be shipped within 72 hours of order placing, assuming stock is on hand. Delivery time will be confirmed on special orders. Neil Pryde Maui insures shipments for full replacement value to the customer. It is the customer's responsibility to file any shipping damage claims directly with Federal Express, or the Postal Service. Shipping upgrades are available, at the customer's expense.
Customers pay freight on all returns.
International shipping - Shipping costs quoted by our shopping cart are an estimate only. Quotes apply to Japan and Europe usually. Other countries can be more expensive. Shipping costs will be confirmed and pre-paid in full. Merchandise is shipped by U.S. Postal Service, with 2 to 6 week delivery time, or Steven's Air Transport, with 7 to 14 day delivery service.