The phones which stutter when there are no new messages and the complexity of the process in which many buttons must be punched have prompted complaints. In accessing the mailboxes, Huddleston says that if every student had their own extension number, the process of entering mailboxes would be much simpler. However, the adding of approximately 600 new extensions is not feasible at present. Voicemail at Rhodes is free to all students in the Rhodes community, even though several other colleges and universities charge fees for mailboxes. The universal usage of the system is convenient for both students and faculty.
Commuters also enjoy the benefits of mailboxes.
There is no way for commuting students to have stutter notification, but they are encouraged to call the system periodically to check for messages. If a student does not know or has forgotten his or her voice box number, this information can be found in Faces on-line.