F. Emergency numbers should be used after business hours for emergency situations only. G. Use these numbers for questions regarding pick-up and disposal of household items. If your bill shows a water turn-off date, your account is seriously delinquent. Your water service may be shut off on or after that date unless payment of the prior balance is received in the Business Office at 146 South High Street Room 211 prior to the Turn-off date. Please allow five business days for mail payments to be processed.
Accounts are subject to charges for meters that are lost, stolen, or tampered.
Our service workers do not collect or accept payment or promise of payment at your home or business. We developed NEW ideas to increase the number of customers we could help. We purchased NEW software to help us answer your questions and concerns about your accounts. We re-designed a NEW bill to help you to be a more informed consumer. We KNEW we could find ways to better serve our customers as we approached the NEW century, and we have.