Five Star is the highest recognition Daimler - Chrysler Motors Corporation can award its dealerships for excellence in customer service. As a Five Star dealership we are required to follow a strict set of training, facility and process requirements designed to put you, the customer, in charge. We want to know. We want to know. That is why you receive a Customer Survey.
Customer surveys are our report cards.
It is your opportunity to tell us what you really think about your Five Star experience at our dealership. When it comes to Five Star, you the customer are in the drivers seat. Daimler - Chrysler only grants this status to dealers who consistently meet Five Star score standards on Customer Surveys. Being a Five Star dealership means you will receive great service time after time. Continual employee education is required for a dealership to achieve and maintain Five Star statuses.