By Janice Brand You might be friendly with some of your competitors, but you've still got to keep tabs on them.
Business is business.
You know they're out there. In your mind, you can hear them tapping away at their laptops while you've shut down for the night. Fact is, they're probably sending emails and making phone calls to your clients right now. This means knowing what they're up to, what they're charging, who they're getting work from and how. You might even be friendly with some of your competitors, but you've still got to keep tabs on them.