The software is built to allow telecom and Internet service providers to get to market quickly and start receiving revenues from new services in an optimal manner. Interestingly enough, Portal Software has used its prior experience as an ISP to develop technology that works. Further, Infranet allows companies to data mine its subscribers in real time, so as to measure the success of marketing initiatives. With this information, service providers can quickly fine-tune pricing or product offerings. The software has built-in fraud detection and credit limits.
Customers can easily access their billing, thus reducing customer service costs.
The company also has another product called Infranet FreeServ, which is targeted to free ISPs. Basically, the software allows these ISPs to bill for ancillary services, as well as help capture demographic information and track user activities. Portal Software has been smart in striking alliances with Andersen Consulting, PricewaterhouseCoopers, Cisco, Hewlett-Packard, Microsoft, Oracle and Sun Microsystems. These companies provide a great source of referrals. The company is also showing impressive financial results.