These changes will allow you, our customer, to communicate with a Technical Support Engineer when it is more convenient for you.
Development is underway to make technical support available via the web for all products.
Currently, we support a number of the Availability Products, which require a Login and Password. Technical Support for all other products via the web is available by completing and submitting the appropriate Web-based Support Form . The Legato Support Services Handbook provides useful information on how to work effectively with Legato s Technical Support staff.