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This is the ideal solution for Lotus customers who face the challenge of maximizing availability while minimizing risks such as administrative time and costs. This allows companies to add new technologies and manage them immediately, without taking the time to develop new tools. Ultimately, employees can concentrate on their core competencies which results in lower operating costs and increased revenue for the company. Our customers expect 100 percent uptime. They expect that we will know more about the applications than they do, and that we will find and fix problems proactively.