We seek to prove the truth, whatever it may be. We also cannot guarantee what we will find in a given time period. What you pay for is our time in pursuit of an answer to your most pressing genealogical problems according to your priorities. To minimize traveling expenses for any particular client, projects from more than one client will be grouped together and thus shared, unless an individual client specifically requests quick results. The time charged includes not only the time it takes us to consult with you, analyze your problem and research the records, but also the time it takes us to travel to a research site and to organize and report the results to you.
Any travel time required is additional.
You are not responsible for any work we do beyond what you have paid for or agreed to pay for. In some cases, we will spend additional research time to solve a particular problem because we are already at a particular research site, but you will not be charged for that time unless you wish to continue the research. We will write you a research progress report telling you what we have done in the time allotted. The report will include what records we researched, what we learned and what the options are for continuing research. We will make copies of all pertinent records and also send copies to you.