Individuals order by telephone with MasterCard or VISA, or by mailing a personal check and order form. Continental U.S. orders shipped surface UPS unless instructed otherwise. Allow three weeks for delivery. Out of stock items will be shipped as they become available. To consider a book for a college course, write for an examination copy.
All returns require prior office permission.
Returns accepted within 30 days of shipping or invoice date, whichever is later, provided materials are in saleable condition . Opened packages not accepted. Professional books may be returned up to 6 months from invoice date, but only half of quantity ordered may be returned if request is received more than 30 days after invoice date. All returns credited at purchase price, less applicable fees. Inc. All returns must be shipped prepaid.