In fact, in the minds of consumers, the bifurcation has all but disappeared. The study also showed how desperately consumers want the separation between the offline and online experience to disappear. If you excel in your physical location, you must also excel online. If you do one well but not the other, the image of your entire organization is in jeopardy.
Customers know that.
Now it's time for merchants to catch up. Our Site's Privacy Disclosures E-Commerce Alerts are issued by Bennett Gold, Chartered Accountants as situations develop. Bookmark this site and check back often. Get WebTrust Working For Your Site. In accordance with Title 17 U.S.C. Section 107 and The Berne Convention on Literary and Artistic Works, Article 10, the news clippings on this web site are made available without profit for research and educational purposes.