University of Phoenix The Quality Management for Performance Excellence program examines and applies concepts used in managing organizational change.
Courses emphasize a wide variety of topics relating to leadership and change.
Students complete six courses in this credit-bearing program of study. The program reviews topics in social fields, organizational alignment, managerial approaches, team building and development, quality management, lean production, strategic planning, the Malcolm Baldridge National Quality Award, and more. In addition, the capstone course, Advanced Statistical Process Control, is customized to meet the needs of participating, organizations and integrates computer technology into the curriculum, grounding students with the latest in statistical process control. Participants also learn about the Shewart-Deming Paradigm, feedback control, and process capability. MGT 324 Utilizing Malcolm Baldrige Criteria for Performance 3 credits MGT 325 Advanced Statistical Process Control 3 credits 2000, University of Phoenix.