All staff members, prior to beginning their first contract, have a complete orientation to the service, as well as thorough reference checks from previous employers and national and provincial police checks. They have demonstrated a complete understanding and acceptance of our professional policies and procedures. Educational tutors are college and university graduates. They have been chosen based on their experience, academic interests and specialties and their caring approach to working with children and youth. Our Service Directors are available to parents to discuss their particular requirements, as well as the special needs of their children.
Attention is paid to any medical, dietary or mobility needs.
The Service Directors are also available to our staff members, at all times, to ensure that the agreed-upon plan of care is strictly maintained and that any safety issues are addressed immediately and directly. Patti MacKenna , CYC, BA, MA, has over twenty years experience working with children and their families. Patti also teaches parenting workshops and offers assistance to parents on a national parent help line. Email Patti Dahla MacKenna , E.C.E., brings a background in early childhood education as well as a broad base of experience working in the tourism industry. After obtaining her E.C.E. in British Columbia she worked with special needs children and acted as a chaperone to young actors in major theatrical productions.