HumanaDental customers can access coverage information online and print enrollment forms from the site. Members can also use the site to find a dentist close to their homes. A key feature of the Humana Dental site is the Plan Summaries System, which allows agents to create customer-specific plan summaries. Once the agent has selected the type of plan and the state and county where the customer is located, he or she can customize the plan summary with such information as deductible levels and whether certain services are included in the plan. The agent can then print the plan summary or save it to disk.
Agents can also submit quote requests through the Web site and receive a response via email.
We're pleased that we're able to extend that heritage of innovation to our new HumanaDental Web site. We've long offered our agents a toll-free number to request quotes, so quoting via the Internet is a logical extension of that service. Stored in Portable Document Format, the HumanaDental forms can be printed or saved to disk. HumanaDental members can visit the site to find a dentist or dental specialist who participates in HumanaDental plans. With the click of a button, they can generate a map and detailed driving directions to the provider's office.