The respondents mouse-click to indicate preference and reasons for that preference. Multiple voting is prevented. Tom acknowledged limitations, such as that many lack access to the internet, and the survey is not random. The King County DDES Permit Center handles land use and building permits, said Kenneth Dinsmore and Greg Borba. Counter staff use GIS, and permitting has been automated since 1989.
Customers have access to two on-site terminals.
The Permit Center charges applicants hourly fees. Fees are estimated. Appeal hearings are non-billable. Applicants often cancel or don't show up for appointments, but this provides slack time for other work. The Applicant Services Center serves applicants, the Review and Inspection Center comprises interdisciplinary review teams, and the Public Response Center serves potential developers, concerned citizens, etc.