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The Siebel software, which links field agents in real time to an Oracle database for synchronized sales data, is the lifeline of the sales force. BMC Software is also using EDM to deploy and manage RealNetworks' RealPlayer, Microsoft Outlook, Picture Talk from Picture Talk, Inc. and McAfee VirusScan, and plans to automate the management of additional applications in other areas of the global company with Novadigm technology. Our technical group is based in Houston, but our user community is literally all over the world. Novadigm technology, quite simply, lowers the cost of doing business by automating application management across our distributed systems while increasing the availability and reliability of software. Our patented differencing technology makes the most of these users' unpredictable connections and limited modem bandwidth and our desired-state adaptability proactively adjusts software to user configuration changes without administrative intervention.