You'll learn a system of psychologically sound techniques. The skills you'll learn are proven to work on a variety of conflicts. Best of all, your new skills and outlook will help you relieve the tensions, anxieties and fears that often come with conflict. You and your colleagues will learn how to make conflict a healthy part of your organization. You'll see how.
Conflict produces change.
Conflict is often the first step for getting rid of outdated procedures, revising rules and regulations, and fostering innovation and creativity. Conflict leads to unity. Addressing rather than suppressing conflict opens the lines of communication. And it makes people feel like they're part of a team that care. Conflict promotes compromise.