In the 1990s he began applying control theory to management. Control theory provides a framework of why and how people behave. It is concemed with the phenomenological world of the client and stresses the subjective way in which clients perceive and react to their world from an internal locus of evaluation. Behavior is viewed as our best artempt to get what we want. It is a short-term approach focusing on the present, it stresses a person's strengths.
Clients learn more realistic behavior and thus achieve success.
Dr. Eric Berne Transactional Analysis Therapy Transactional analysis originated by Eric Berne in the 1950s, is contractual and decisional in its approach to treatment.