They limit our liability and that of the associate companies providing services purchased. Rates are guaranteed upon receipt of deposit, except in the case of a date change that involves a seasonal rate change.
All reservations are subject to availability.
After a reservation has been made, DER Travel Services will provide a confirmation normally within 24-72 business hours. If the desired service is not available, DER Travel Services will attempt to provide a suitable alternate for the passenger. The passenger then has 3 days to meet the deposit requirements. Failure to meet the deposit requirement will result in the release of the reservation space. Reconfirming of space released will be subject to a check of new availability, and no guarantee can be made that the previous space will be available.