Being quiet, shy, or unsure makes a certain impression. So does babbling on and on about yourself. Knowing yourself includes knowing how you are being perceived. So be aware of your appearance, eye contact, posture and body language, your nervous habits and your speech patterns. A client can also glean an impression of your character and ethics from minimal interaction.
Clients also look for energy and passion or the absence of it.
They notice how well you listen. Start now Knowing yourself, really getting to your essence, can be difficult. The following exercises will help and make a difference to your business. Write down who are you right now. Write at least 100 words, and be honest rather than complimentary.