We never disseminate any customer info to a third party. Items that, by IWS's determination, have been used, worn, laundered, or damaged by the customer will not be accepted for credit. Such items will be returned to the customer at their expense. All original packaging, tags, cases, including enclosed papers, must be returned with merchandise. Be sure to enclose the original receipt or a photocopy.
Customer is responsible for shipping costs associated with exchanges.
Surfboards, skateboard decks, and ladies swimwear may not be returned under any circumstances. Defective items will be exchanged or repaired within 30 days at our expense, if in our judgement they do not show signs of excessive wear or abuse. After 30 days we will accept no returns. If an item carries a manufacturers warranty, the item must be sent back to the manufacturer.