When walking keep to well lit public places. Areas that may be safe during the day may not be at night and if you find yourself in an undesirable area, or one you are not sure about, head back the way you came. When driving, keep doors locked and never leave anything on display if the car is unattended. Park legally and in a well-lit place. Find out the number for emergency services in that country and also the location of the nearest British Government Representative.
British Consuls stand ready to protect the interests of Britons abroad.
This leaflet gives advice on how to avoid trouble, and tells you what help you can expect from a British Consul. Complete a complaint form if relevant, and take photos. If your holiday has already taken place and you have a complaint against a member, you can discuss your complaint with ABTA's Information Bureau who will talk you through the complaint. Otherwise the procedure is that you address your complaint to the tour operator. If you made your booking through a travel agent, your agent may be able to assist you with the complaint.