All this revolution stuff is just hype. At times like these, we would all do well to recall Mao Zedong s reply to the reporter who asked him for his opinion regarding the long-term impact of the French Revolution. The former Chinese Prime Minister thought for a moment and replied, Its much too soon to tell. John Hagel, the e-business visionary is convinced the truth is the opposite. In the recently published book, Digital Capital, Don Tapscott, David Ticoll and Alex Lowy point to the signals of the new world of Internet Commerce.
Customers have more power than ever before they state.
If Tide stops washing whiter than white, everyone will find out faster than fast. And customers have collective power, they explain. MP3 illustrates how customers can go out of control and change the course of an industry. Bring it closer to home. Two years ago.