Prisoners, people who are attending because they are forced to attend. Vacationers, who come to get away from work. Consumers, who attend to learn something specific. Consumers have a learning agenda for themselves and, 4. Adventurers, who like consumers want to learn, but have no specific learning agenda.
Adventurers are open to learning whatever is of value.
Department Heads should spend as much on the development of their staff as they are willing to spend on technology, equipment updates, and other essentials. Employee diversity produces innovation, new employee dynamics and work styles. Retaining talent is easier when people feel valued and included by the organization. Organizational liability for discrimination complaints and reduction of the risk of litigation. Enhances employee communication and synergy.