By consolidating information from applications on both sides of the firewall, Commander helps companies shield their customers from the resource constraints and congestion that occur within their complex geographically distributed Web site infrastructures. Commander represents a significant broadening of our product line and will change the way companies manage the Internet operations that affect their employees, customers and business partners. Each module is designed to provide a core capability required for total service level control. Monitor performs resource monitoring of sites using Resonate's Central Dispatch or Global Dispatch traffic management products. Reporter collects and maintains historical statistics and reports about site service levels.
Controller provides policy-based automated site control.
Commander Monitor allows site managers to continually observe client connectivity and access, as well as the performance and availability of site resources including Web, application and database servers. When problematic events are detected, such as inaccessible file servers or network congestion, they can be tracked and forwarded to Controller for automatic action. Commander Controller is based on a sophisticated policy engine that enables managers to establish predefined rules or actions based on the business objectives of the site. Corrective actions invoked by Controller include a variety of scripts and programs that automatically schedule traffic away from overloaded Web servers, redirect requests to back-up or alternate content servers when they fail or become too busy, restart failed applications or server processes, or establish preferential services under constrained resource conditions. Commander Reporter captures site performance information for historical charting and trend analysis.