In addition, retrieval of individual customer information from the backup tapes is available as an optional service. Security Management Datastream recognizes the importance of security to its customers and implements applications and procedures to provide a secure environment. Firewalls - Datastream utilizes professional firewall systems to prevent malicious computer use and to protect Datastream's applications' data. Periodic testing and examination of the firewall rules is done to insure that security is maintained. In-depth intrusion detection logs are reviewed by Datastream.
Customer is notified and alerted of serious intrusion activity.
Emergency Response - Datastream has procedures in place to respond to emergencies in order to provide customers with the availability they expect. The security attack is repelled. The backup information was not corrupted before the attack was discovered. Proper security is provided while the recovery is taking place. Subscribers have access to log data if they are attacked via the Internet.