Given convenience and 24-hour access to a representative, prospective applicants not actively searching for a job will be more likely to inquire. High volumes of response can be handled in a short period of time, accelerating your decision making process. We use a mixture of Touch-Tone options, recorded information and live representatives to provide rapid, cost effective call management and screening. This recorded information includes detailed descriptions of open positions and requirements of each posted job. When a caller is ready to apply they are connected with a representative.
Callers are satisfied, abandoned calls are minimized and total call length is significantly reduced.
Effective Questionnaires Leading-edge software allows us to more accurately match your screening criteria and identify individuals whose background meets your requirements, and gather important information not available in a resume. Reporting Summary reports can be customized to meet criteria, such as media source, position or geographical location. We download updated information daily from the call center to a private database and deliver it to you in customized report format.