If you don't see something you need, just ask, we may be able to get it for you. Fri 10am to 4pm Sat. If you have called All Creatures lately, you may have noticed that we have a new phone system. We want to route our phone traffic and therefore decrease your waiting time if you are on hold. Currently, we have six phone lines, five voice and one shared by fax, and internet.
Client calls in a vet hospital can be overwhelming.
Since some calls involve emergencies and urgent pet care needs, it's no wonder we struggle so hard to keep up with our phone lines. We intend to utilize our voice mail and web site to try to keep pace with the needs of our growing client base, and to find better solutions for managing our records and utilize the Internet as much as possible. Next month a consultant who works with veterinary software will be here for two days to help us better maximize its use. Many clients are taking advantage of doctor's e-mail for communication. E-mail messages are always answered buy are usually only checked twice daily by our doctors.