Representative Stephen Horn, R-CA, Chairman of the House Subcommittee on Government Management, Information, and Technology, announced today a hearing to examine a management philosophy that could help to improve the efficiency and effectiveness of the Federal Government. In this environment, organizations must adapt or perish.
Competitiveness depends on management.
The private sector has proven remarkably adept at organizational flexibility. The public sector has been distinctly less successful at changing with the times. At this hearing we will learn about Total Quality Management, which has helped many organizations become more efficient and effective in a very competitive environment.