Additional states are under consideration by both organizations.
As a program manager, Humana WCS will provide sales, marketing, underwriting and administrative services on behalf of Hanover in selected states. Products will be sold to businesses through independent insurance agents. Administrative services include policy services, premium billing, claims administration, managed health care services, loss control, litigation and fraud management. The new arrangement complements Humana WCS' highly valued and successful relationships with ZC Insurance Company in Florida and Reliance National in Georgia, Missouri, North Carolina, Oklahoma, and Tennessee. For these insurance companies, Humana WCS provides services similar to those now being offered to Hanover.