Commerce, IBM DB2 Universal Database and IBM HTTP Server. Interestingly, more than 65 percent of the 70 million monthly hits to the Web site are from Internet users in the United States. There is substance in that claim. A confidence well-founded, he says, because of the great care the company has taken in ensuring online security. It's the reason we selected the IBM e-business solution.
Customers are obviously convinced.
The result is quality customer service at a low cost. We have personnel responding to customer queries around the clock. This is much cheaper than setting up a call center help line. Indeed, the impact of this personalized service on the bottom line was evident immediately. Shoppers can listen to 50-second snippets of a music score before they place an order.