The vehicle was inaccessible to her and other individuals who use wheelchairs. But this holiday season, that has changed under an agreement reached yesterday between the Justice Department and the Chestnut Hill Atrium Mall. We hope all storeowners will realize the added business that persons with disabilities could bring. Larking notified the Justice Department after her 12-year old daughter, Lorelei, who constantly looks out for access problems, recognized the shuttle was inaccessible. My daughter said, 'uh, oh.
Disabled people are consumers too.
Title III of the ADA prohibits discrimination against persons with disabilities by public accommodations, such as shopping malls. Complaints about transportation involving services provided by state and local governments are investigated by the Department of Transportation. Today's agreement, however, involves a public accommodation and, as such, is the first involving transportation issues resolved by the Justice Department.