It is up to the library to contact Infomart, Globe Information Services, and Cedrom SNI to provide them with a detailed list of keywords that they then use to design news filtering queries. This is the longest and most difficult segment of the implementation process. The queries must be edited and reworked several times before the news received is an accurate reflection of specific interests. We chose to have filtered news delivered by category. We found this to be an ideal option because it makes it possible for news items covering similar issues to be displayed together.
Clients then have the option of reading only the categories applicable to their areas of interest.
Despite the filtered feed, approximately 45 minutes of editing is required each morning before the news can be mounted on the Intranet. This editing involves the removal of similar articles from different papers reporting on the same event, and any items that are irrelevant, despite meeting the search criteria. As with any new service, launch preparation and promotional activities are important. We ran our news service for approximately two weeks before posting the news live on the Intranet. This proved to be a wise move as it gave our consultants the time to provide excellent training and allowed us to build a small archive of news so that our clients would have something to search when we launched our service two weeks later.