During the past year, CSD has endeavored to make the administration of networked lab PCs easier and more effective by implementing Novell's ZENworks 2 software product.
Application management includes customized software distribution and metering.
Software metering enables UNB to accurately gauge the actual usage of software and adjust license agreements accordingly. Workstation management includes hardware and software inventories and the policy-based management of PCs. Controlling lab PC policies would go a long way toward ensuring that the next student to sit at a particular machine would get a properly configured and working PC and not modifications made by the previous student. ZENworks remote management features keep students productive by preventing or quickly resolving desktop PC problems that might otherwise puzzle or disrupt them. Administrators and Help Desk personnel can remotely troubleshoot problems through a secure, easy to navigate solution that is not slowed down by network traffic.