If you have insured your item, we will mail you the original insurance receipt. You may take the receipt to your local Post Office and file for an insurance reimbursement. We are not able to file for you. For any mail that are not insured, we can not be responsible for delivery by the Postal Service. If your item is lost by the Post Office and it is not insured we can not replace it.
Costume jewelry can last for many years with the correct care.
First of all, never wash rhinestone jewelry. If the rhinestones should get wet, dry them carefully and let the piece air dry thoroughly before storing it again. Never use commercial cleaners on rhinestones. A light buffing with a soft cloth should adequately clean most pieces. After each wearing, gently wipe off dirt and perspiration before storing.