There are six key areas to address. Negotiating a great deal isn't the only important part of technology contracts.
Contract management is essential.
When you're negotiating an IT contract, add an invoice dispute provision to your list of objectives. Having it in the contract is handy when you believe your vendor may have made a billing mistake. Questioning an invoice should be your right. If you decide to allow remedy limits in a contract, make sure they're high enough to provide significant incentives for the vendors to perform the contracted service levels. Here's a checklist to help get the best possible deal.