The Home Office sets standards and inspects this Brigade every year to see that we are maintaining them. The Chief Fire Officer publishes an annual report detailing the previous year's performance and we provide performance information to the Audit Commission. Findings of our questionnaires and the Home Office inspection are presented to the Public Protection Committee and together with the annual report are available for inspection at main public libraries. We constantly aim to achieve our standards and to improve the services we provide. If you have any comment about the service you have received, we would like to hear from you.
All correspondence is dealt with in strictest confidence.
We will acknowledge receipt of your comment immediately. In all cases either a full reply or an indication of when a full reply can be provided will be given within 15 days of receipt. Be aware of the dangers from fire. Fit smoke detectors at home and test them at least once a month.