Permission to transfer strains imported under quarantine restrictions is necessary prior to supply. Cultures are supplied as freeze-dried ampoules, or as active or frozen cultures if necessary.
Cultures are packed and shipped in accordance with international postal and IATA regulations.
Orders for cultures must be on official laboratory or company order forms or letterhead. For security and safety reasons cultures will not be supplied for requests received by email or telephone inquiries, or via third persons. New customers should provide a statement describing their facilities and intended usage of the cultures requested. Cultures requiring PC 3 level containment will only be supplied to laboratories with approved PC 3 containment laboratories. The Collection acts as a reference centre for the identification of bacterial cultures for industry and research.