It is time to collaborate. And who are our colleagues in this part of the educational process - faculty, administrators and support people. The responsibilities of faculty, administrators and support staff couldn't be more different. Understanding of these roles is critical to the successful use of technology. Faculty want access to the technology they need and it must be reliable.
Administrators have an eye on the university's mission and goals.
They have the onerous task of justifying increasing technology expenditures at a time of limited resources. Technical and instructional support people need to be up on the needs of both groups. They will become the mediators, explainers, and doers. And a triumvirate is born. Communication and enterprise are the foundations for successful collaboration.