I have some clients that have been with me from the beginning, and even more that have been with me for numerous years. These successful, long-term relationships can be attributed to my 'kill them with kindness' mindset. It is my firm belief that by earning a client's utmost trust you can build a strong foundation for a working relationship that will benefit both parties. By giving credit where credit is due, I have found people respect me as a person and my magazine. This integrity encourages people to recommend my services to their colleagues, which develops a strong network - something all successful companies must have.
Customer service is another essential feature for any successful company.
With prompt, polite response to all customer concerns, I find my clients are satisfied, cooperative and appreciative. A happy client means a successful Associate Publisher. I think is a very outstanding company with an active commitment to be progressive in both technolohy and marketing.