We've gotten some really great ideas that way. Involving customers in product design assures big wins in market share down the line. I can't get no satisfaction. Despite the current hysteria over home shopping, there is far more value to be had from the net than immediate sales. If we valued the highway system only in terms of the saleable goods passing over it, he said, we'd be missing a lot.
Commerce is far more than selling.
It's about creating a living environment in which the full spectrum of human activity can emerge and evolve. Then and only then do you get a healthy economic ecology. The piece was about MTV losing market share through aggressive merchandising. And that audience is telling MTV to take a flying leap via the online services. We're not as dumb as you think, oh corporate giant.