This child, who is small in stature, stood at the end of the steps of this huge school bus and had to endure the wrath of an adult who is supposed to be an authority in her life. How sad that a person entrusted with our precious children is unable to control her anger and temper. It was not the fault of the child that she was mistaken in her choice of bus stops. Being an obedient child, she was only doing what she was told. Adults in authority over children should please remember that there is someone in the child's life who makes decisions for that child, and that the child is not able to handle the anger of an adult.
Children have enough stress in school, especially at a new school.
Please be kinder to children. They become what they have been exposed to. I called Laidlaw and was told that someone would call me back to discuss my complaint. I have yet to hear from them and am not really surprised. I hope the driver of that bus reads this letter and realizes that her attitude is wasted on a child.