Family Service Center EAP staff serve only as consultants. Managers and supervisors make the decisions each step of the way. There are five steps in making a job performance referral. It is important to realize that this is a team process. The referring manager or supervisor works with USC's Human Resources staff and with Family Service Center EAP staff through each step.
Confidential consultation is available with or without a referral.
For further assistance contact Human Resources' Employee Relations Office at 777-7550. Return to the Top Return to the Supervisor Guidelines Index Return to the EAP Index Updated 1 June 1998. Maintained by Debra Allen for the Division of Human Resources .