If so, this telephone company slammed you, and that's illegal.
Consumers have a right to file a complaint when they have been slammed by a telephone company.
It depends on whether you paid the bill containing the slamming charges. You must pay any charges for service beyond 30 days, but only at your authorized rate. The FCC and a number of states have joined together to enforce the FCC's new rules in order to obtain compensation for people who are victims of slamming. To find out where to send your complaint, call the FCC's Consumer Center, listed below, or log-on to the FCC's web site. If these sources show that your state has notified the FCC that it intends to administer the new slamming rules, then send the complaint to your state.