I nitial and ongoing assessment and care-planning processes are comprehensive. It is noteworthy that each new resident receives a mobility assessment from the physiotherapist. In addition, a nutritional risk profile is developed. R esident choice is evident. There is an impressive number and variety of social, recreational, and therapeutic programs that reflect the wide variety of resident needs.
C are and service delivery is enhanced by a group of carefully selected and trained volunteers.
It is suggested that consideration be given to attaching selected volunteers directly to the care teams. This could further enhance their effectiveness. S taff provide sensitive care and support to families and residents who are faced with terminal illness. Staff training and approaches to providing palliative care are noted favorably. It is particularly noteworthy that pain is assessed at each care conference.