The words are different, the tone is different, the attitude is different, and the tools are different. . . It will be collaboration, not communication that will ultimately have the greatest impact on the future. He distinguishes collaboration by the genuine desire of the participants to solve a problem or create something new. Individuals that are cooperating, communicating, or coordinating are not collaborating. They are instead in the process of sharing information, ideas and time with each other while maintaining their respective autonomy, goals, processes, resources and policies.
Collaboration goes further.
When and Why Participate At the heart of collaboration is the need to solve a problem, create, or discover something. What is needed are ideas, reactions, comments, insights, and questions from others. Also important is the recognition that collaboration adds value to one's own ideas and perspectives. Collaboration indicates mutual dependence. Not all interactions should be collaborative or need to be.