The starting point is to ensure that managers have the tools they need to create an environment that will attract and retain committed employees. One of the reasons team training may seem to fall short of the mark, is because it is viewed as an event, rather than an on-going process. Learning to work together and to communicate takes time, as well as practice. That is why many efforts at management or leadership training fail to achieve lasting behavioral change. People don't change their behavior as a result of a two or three day training event.
Communication is vital to successful training and teamwork.
The workstyles of people who are employed in health care are varied. Motivation can be different for doctors than nurses, administrators, or support staff. Everyone wants the same outcome, but why they want it and how they go about getting it are markedly different. And, those differences don't stop with employees. Patients and their families don't come in cookie-cutter packages either.