It eliminates some people from putting off repairs. Customers can wait for repairs and relax in a clean, comfortable waiting-room area, an attractive option, especially to his female customers. We try to make them feel comfortable while they're here. Male or female, no one likes a dirty, run-down shop. You don't go back to a place like that.
Customers feel more comfortable when they're getting names they know and trust.
Again, it's all about image, and it's all about the customer. That's why I'm in business. Click here to send a message to the editor.