These macs are distinct from the rest of the workroom macs and are to the right and behind the workroom entrance. The AV Manager can assist you in making an AV Mac reservation. If you need help accessing any server on the campus network, a consultant on duty will gladly assist you. The consultant on duty will let you know if that server appears to be down or only your own access privileges are not working. If only your own access the problem, you will be to directed the Help Desk.
Consultants are able to immediately repair some problems that occur on workroom macs.
Consultants are asked to attempt to resolve most computing problems that are phoned in to the workroom at x4332. If the consultant on duty cannot resolve the problem, he or she is asked to complete a problem tracking form. Once this form is filled out, we have the best chance of finding a solution to your problem and getting this information to you. It can be reached from any mac on the campus network. The Canon printer fee is 10 cents a page for black and white and 50 cents a page for color.