This will provide a good idea about how well the candidate works with people at all levels. A Job Well-Done Compensation among call center managers varies tremendously, depending on the center's size and the manager's responsibilities. Generally, the larger the call center, the higher a base salary the manager commands. But there is some common ground. Managers should receive a salary and a bonus plan commensurate with their experience.
Companies also can offer stock options and year-end profit sharing.
Once a business finds its ideal manager, reward alone may not be enough to secure his or her services. The candidate also must see that he or she is in a career-growth situation. The company should provide ongoing education through trade shows and seminars to assure that a manager grows professionally. Promotional opportunities to higher positions or larger call centers is another incentive. Compensation among call center managers varies tremendously, depending on the center s size and the manager s responsibilities.