Unlike other growing businesses on the Future 50 List, finding employees hasn't been a problem. Keeping them working at Phoenix isn't difficult either, Hetherton said. He cites the company's flat organizational structure as a reason turnover is so low. Phoenix is an employee-managed business, meaning there aren't management hierarchies. There is no quality assurance committee, no production control group and no engineering staff.
All employees are at the same level.
If Phoenix awards bonuses, it is to all employees, not just a few. Employees must work together to earn rewards. This setup works to the company's advantage in a number of ways, Hetherton said. Employees don't compete against each other, and instead run the company on their own. That's our greatest accomplishment as a business.