Users wonder which information, if any, they can trust. HTML authors in particular have a vested interest in building up the perception of the Web, and their own Web site in particular, as a reliable worthwhile information source. There is little point in adding to the dross which is already there. Poor writing undermines confidence in the value of the information presented and poor quality information reflects on the institution from which it is issued.
Affirmative answers mean that there is some hope for quality.
A negative answer probably means that you might as well forget it. An evident failing of many Web sites is lack of maintenance of the data. In this volatile and rapidly changing environment, the natural process is for information to go out of date. Without monitoring, the integrity and reputation of even the most well constructed Web sites gradually drains away in the course of time. To offer information effectively, authors must set in place a system of regular scrutiny of documents.