After the map loads, you can right click with the mouse to use the navigation keys. You can also save the file for viewing offline as it is quite large and you don't want to download it each time to use it. Once it is saved on your hard disk, you should be able to double click it with your mouse to launch the viewer. We modify and update it periodically so you may want to check back for updates. Once the map is loaded, you can copy sections of it to word or emails etc.
Control is downloaded and installed.
This can take from several minutes to a half an hour depending on your connection speed. Once the installation in complete, you will see a .DWF file below. Call if you have any further questions.