These specific results clearly shed light on the challenge MVS mainframe shops face in finding and managing time for failure recovery. A contributing factor to recovery time constraints is the method in which failure instances are resolved. As it related to the utilization of tools required for application and system recovery, only 56 percent of survey respondents reported diligent use. Only 15 percent of the organizations took time to read the native dump, while 51 percent said they rarely or never used the information. Although in some cases it may be the only option available, Newport Group believes taking an application out of production only compounds the time constraints IT shops have in trying to resolve failures.
Agents are goal-driven functionality that come alive when the proper conditions occur.
They stay pretty invisible and light on system impact, if they stay in communication with other agents and base functionality. It's like having an immune cell in the bloodstream of your computer system. It's there when you need it, but it floats free until then. In conducting multiple recent focus groups, InCert Software has uncovered that many organizations often do not fix a problem when it occurs. Due to time constraints, they instead eliminate the offending transaction and delay the fix for a later date.