A questionnaire has the answers set in amongst the questions, which can be unclear.
Advisers have to search the form for answers and important information can easily be missed.
Paper questionnaires have to include all questions and can appear impersonal and daunting if long. They are often improperly or incompletely filled out. If clients scan a questionnaire ahead to look at the questions which will be asked later, this can affect the answers they give. Advantages of a computer interview over a questionnaire Can automatically produce structured printouts A great advantage of a computer interview is that it can process information automatically into structured printouts. Only relevant questions are asked A computer interview can branch.