Companies can extend access to customers, allowing them to check their own order status, thus reducing administrative costs and improving service. The cross-platform capability of Netscape ONE is especially useful here, because even if a particular business can standardize on a single platform, it can't predict or control every platform that its partners and customers will use. The AppFoundry program helps change the paradigm of application development and deployment. The time required to build these applications is remarkably short. Organizations can customize them easily in a matter of days or weeks.
Companies can now adjust applications to changing business conditions in ways never possible before.
No longer do businesses have to deploy separate C-code executables on thousands of desktops, and then redeploy them every time they need a change. These apps are deployed once on the server and immediately made available to everyone on the network. Subsequent updates also need to be made only once. The changes in terms of distribution and use don't stop there. Now instead of users needing to find and open applications, the applications can literally come to the users.