A scorecard is about communication - not control. To that end, it allows focused execution of well - aligned objectives that in turn influence behaviour throughout a business. The balanced scorecard methodology provides the framework for clear thinking, a methodological cascading process that involves each department within the organisation. The end game is the development grared for performance management. Perhaps it is time to take a closer, more strategy view, of things that are, that should be and that will be.
Balance is the key.
Gary Tan is regional account manager at Gentia Software Asia Pacific Pte Ltd.