It's usually cheaper and easier to communicate over the Web, so you'd think everyone would. But in the case of sending a fax via the Internet, they're not. The hesitation is especially baffling when you consider results of a study by Gartner Group's Dataquest market researchers.
Companies expect their fax usage to increase over the next two years.
Clearly, many could save money by rerouting their fax transmissions over the Internet and intranets, using IP fax solutions. It's cheaper and faster than sending them over the public switched telephone network. Internet faxing services are popping up everywhere. Quality Over Quantity Consumers want better fax quality, not just faxing that is free or easily available, according to Dataquest's study. Consumers want to know just what they are investing in.