Complainants allege receiving a billing for services which they had previously refused.
Commission Staff recommended a finding of probable cause. All persons so testifying will be subject to cross-examination by the parties. The issue at the hearing is whether Western committed an unlawful or unreasonable act, rate, practice or omission and, if so, what relief would be appropriate. The hearing shall be an adversary proceeding conducted pursuant to SDCL Chapter 1-26. All parties have the right to be present and to be represented by an attorney.