Rent increases are linked to capital value of work chosen by the tenant. Customers can choose all or nothing. Oldest unmodernised property come first. Local builders tender bi-annually. Between 15-20 are selected using competitive pricing, financial status, customer satisfaction, health and safety and equal opportunities.
Customers choose individual contractors.
Contractors are allowed a week for each element and a disturbance payment is paid. Laundry and lounge facilities are provided in a Show Home. I understand York Council is to be considered for Beacon Status and would like to offer my company's support. I can say with conviction that we have found York Council to be the most professional and committed local authority we have dealt with bar none. The refurbishment projects we have undertaken for them have, I believe, been particularly successful.