Additionally, those who desire faster access also want faster connections. He has also found that although all Dell products meet their desired quality level across the board, certain countries interestingly have higher quality. Asia has higher quality product than the U.S. and Michael Dell attributes part of this to a paucity of U.S. MBA students in the entering manufacturing. Others have tried and failed. Dell attributes this to the people it hires and its efficiency.
Competitors have similar sized workforces and revenues, but much lower margins.
Further, there are plenty of competitive threats, but they are more likely to come from someone new than someone old. He went on to say that the real thrill is in seeing his business and employees develop and grow around the world. The first two or three years of a company s life are the most critical. Michael Dell believes in giving b-school students substantial responsibility and letting them take big risks. Michael Dell says he lives in fear.