A website will live or die on it. And with the advent of commerce on the internet, it is easy to see why. Even if you can bring thousands of visitors to your site, they'll never actually buy anything unless you can complete the sales process and close the deal. In a traditional retail environment, once your customer is lined up at the cash register you can be fairly confident that you will complete the sale. Technology has upped the ante.
Customers expect intelligent information.
And they expect an immediate response. This information exchange has become the key issue for corporate communications today. To be successful, we must focus our best talents on the design and management this process. Because the best way to hit your customer's hot button, is to show them how fast you can respond, when they hit yours.