Yet the majority of mangers and supervisors don't take full advantage of this golden opportunity or even miss it entirely. This simple omission creates a negative drag on performance. Back to Survey On to the Solution . Not being acknowledged when you have put yourself out to do a good job is de-motivating. Back to Survey On to the Solution 7.
Conflict is a daily occurrence.
Many people, however, shy away from directly confronting a conflict situation. That is often because their experience has shown them that their interventions are unlikely to significantly improve the situation, and may even make it worse. When a group does not have a way to handle conflict its effectiveness dies. Back to Survey On to the Solution 8. One person's behavior can make a whole department of people miserable.