They predict a major investment in e-business over the next 5 years. In order for business to meet the challenge of this new technology quickly enough, company web designers and engineers will need help. This help will be in the form of training workshops, recruitment of new key personnel and the acquisition of high-end support software tools. There are a number of such tools that fall under the general category of Business Process Management software. Within a company orders or other tasks can be managed via an intranet interface.
Companies can conduct financial transactions and other commerce online.
At the highest level of IT integration a company can use its IT resources to manage inventory and perform other activities involving database management tasks. Economies of scale apply to e-business, as well. As more IT functions are integrated into e-business solutions, the return on investment rises dramatically. Even in 1997, the ROI for database access integration was more than triple that of simple Web publishing. The superior tools available today only strengthen that trend.