OR Unnecessary items clutter your store. Your store has everything that your customer needs. They send their friends. Your rules were unclear or incomplete. Pets sold at your store tend to die within three days.
Customers demand refunds.
Your rules need some work. Your customers are often confused and important information is missing. Your rules are good but sometimes the pet owners have to call your toll free help line for additional information. Your rules are clear and complete. The pets that you sell have a great survival rate.