Online payments Online payments are the most complex type of business transaction. Before implementing online payments, you must consider issues such as credit card transactions and fees, security, sales tax, etc. Enhancing democracy Digital democracy , as it is sometimes called, is the most difficult level to attain. There are now a few examples of digital democracy. Your ultimate goal in eGovernment should be to improve democracy.
Digital democracy can simply be a means for citizens to communicate electronically with government.
E-mail addresses or mailtos or surveys are often incorporated into a government's website. You can foster citizen intercommunication by allowing citizens to discuss public issues online. Chat rooms are one means of communication where a moderator and public official participate at scheduled times and discuss predetermined topics with citizens. You could also allow citizens' comments to be automatically posted to the website. Some editing may be necessary to ensure that these comments are appropriate.