This page contains answers to some common questions. If your question is not addressed here, please visit Support to send us your query. When installing Classified I get an error message. I renamed the Classified download file and now I get an error installing Classified. I've installed Classified but the help file won't open.
Card sorting is a technique used both to create and evaluate structures.
One of the main benefits of using card sorting when creating structures is that no technical expertise is required. This means you can have representative users of your product carry out the exercise. When it comes to testing, card sorting enables you to test a structure without actually building it. Instead, you hand participants cards with the names of items printed on them, and track their actions as they attempt to find the location of the item on a sheet of paper, booklet or similar. Unfortunately, evaluations are labour intensive and error-prone, which is why Classified was created.