The list of software programs that may cause problems is unmanageable. There are more than 250,000 programs available for download from one Internet site alone. The time limits for repair were so short that manufacturers would have little recourse except to replace a computer outright. The bill ignored the purchase of used equipment. The requirement that manufacturers provide an expert witness would increase litigation costs, which would be passed on to consumers.
Consumers already have an opportunity to shop for the warranty coverage they desire.
The costs associated with the program would mean fewer computers donated to nonprofit organizations and schools. The law would impose unnecessary burdens on computer retailers, who would face increased training costs for cashiers and salespeople. Increased costs of coverage would mean more expensive computers. Consumers who caused the problem would shift blame to manufacturers, leading some manufacturers to limit or eliminate the amount of troubleshooting support. The measure would lead to more frivolous lawsuits.