By NRA's count, that means the industry will need about 515,000 managers by 2006. Experts say smart restaurants need to move quickly to lure good employees. And they need an impressive package of incentives to keep them. The market moves that quickly. And you've got to put your best foot forward.
Companies can attest to the payoffs of perks.
Calif.-based The Cheesecake Factory, which operates 26 casual dining restaurants, has an aggressive program to lure good help and a lucrative plan to keep them. Very few were getting fired. Notorious for long hours and frantic schedules, the industry is a tough one that expects a lot from managers. Some say those expectations are getting tougher. You have to have more people skills now.