Written reports are too time consuming and most people require a timely response. If you have any specific questions or concerns, please list them in your cover letter. This should include any questions regarding the medical report or something in the video which may be of concern to you. If you need a response within a specified period of time, please be sure to state this clearly in your cover letter. Sometimes items may become lost or damaged in transit, and you will have your originals for safekeeping.
Color photographs DO duplicate well using a color photocopier.
If you do not have access to facilities that duplicate videotapes or a color photocopier, you therefore have to send the originals, you must enclose a prepaid, self-addressed mailer if you want the materials returned. Please include extra postage if you have requested informational materials. Occasionally we receive a videotape that has been damanged in transit. General turnaround time is one to three business days, but reviews may take up to a week - depending on schedules, staffing, and number of videos to be reviewed. However, the cost for physical examinations, tests, etc. performed in our clinic are your responsibility.