Reset the modem pushing the power button to switch it off and pushing it again to switch it on. If the modems do not connect , report the problem to the WCSN . Look at the monitor of the unix server. If there is no response to the keyboard , then the unix server has probably crashed or hung. After about 15 seconds, press Control-C to interrupt the ping.
Any problems still being experienced are a result of higher-level service problems.
Login to the unix server, and try to ping the IP address of your fileserver, eg. Try accessing the WWW from a workstation. Other problems If you cannot isolate the problem using the above guide, gather as much information as possible about the situation, and report the problem with all details. Reporting faults Please report faults as soon as possible after going through the above procedure and finding the cause of the problem.