Computers monitor all aspects of the order processing function to include communication with carriers and customers. Orders are accepted in all forms to include Internet and batch computer transmissions. Custom programs are developed in-house at Fill It to connect with proprietary customer computer systems and protocols, even mainframe protocols. Data is converted to customer usable formats for return transmissions. All computer data is backed up twice daily.
All systems are redundant.
Any system outage results in that application being restarted on a backup system without delay. Fill It follows one standard when evaluating new technology .