This year, I have written a book on weekends, maintained this Web page, ground out a series of white papers on technical issues, written several byliners, produced a statistical study and run faster than usual. It's time to get away from details of network security, the arcana of Internet marketing infrastructure and questions about human capital. It's time to get reconnected. See you around Nov. 28. Reporters have deadlines.
Agencies have deadlines.
Clients wanted it yesterday. One of the mysteries of a service business is that clients rarely set reasonable deadlines. It's not because they don't want to, although I have had clients that took pleasure in barking orders. All organizations suffer from friction, the human version of the physical process. As you know, friction generates heat and slows a body in motion.