Whenever possible, a breach of confidentiality would be discussed with you before any action was taken. The actual form filling takes about 50 minutes but you will be given further appointments to make sure you get the chance to ask any questions you may have, or talk about anything troubling you. If you decide to opt for a service other than ours, you will be helped, if necessary, to make contact with that organisation. If you choose counselling, day care or group work at one of our centres, you will be allocated a counsellor, day care appointment or group as soon as there is one available. You may not necessarily see the same counsellor as the one who assessed you.
Counselling is a kind of help.
It provides an opportunity for you to talk things through with someone who will listen to you carefully and sympathetically, and who will not judge you in thinking of ways to solve your problems or to live with them. Counselling is available to individuals and each session lasts about an hour and a review is held at least every sixth session to ensure that you are getting the service you need. A wide range of counsellors are available to you and they are all trained to a high standard. Counsellors have to complete a training course which is run according to nationally agreed standards. After a probationary period, counsellors start seeing people at one of our centres under close supervision.