Time is also an important element in participation. A role can be played by retirees who are experts but a long- term solution would be to bring in a younger cohort of participants for standards activities. Communication Effective communication linked to problem in the lack of participation. Need to market benefits of the standards system. Concrete steps need to be taken to convey to senior levels that participation by employees on standards committees is integral to the activities and mandates of many organizations.
Consumers often have unrealistic expectations about the standards and what they represent.
Greater use of performance standards can be an important vehicle for addressing consumer concerns. Coordination and Governance Multi- faceted problem. Not one particular organization responsible. SCC to be responsibility for facilitating and organizing this coordination. PTAC members need to recognize the importance of their roles.