Our brand vision is to partner with customers to develop lifetime relationships. By focusing on access, customization and ease of use we create a level of service that few companies can match. And we will earn lifelong relationships with customers. We have responded with the 3 brand tenets of access, customization and ease of use. Access, customization and ease of use will be a shorthand language to help customers make their way through choices in the financial services marketplace.
Access is appealing, it's unique and it is welcomed by today's consumers.
Let's return to the corners of the triangle. Performance is what we do. At Nationwide Financial, we have been doing many things right all along. We're easy to use. Nationwide Financial has a new Internet site and customers have electronic access to their account information.