For example, if you keep a personnel file constantly updated, this file can be imported into RapidReach at regular time intervals, or whenever it has been changed, so that you don't have to update both databases. Most databases will allow you to export or save to a text file, which RapidReach can import. The phone server should however be installed on a client to the file server, in the current version of RapidReach. In the coming 32-bit version it will be possible to install the phone server on a file server. Access levels in RapidReach are based on functionality, not on data.
Different users can access different functions of the system.
In a future version there will be a feature limiting user access to only authorized scenarios. When calling to activate a scenario, you are prompted to enter a User ID number and Password before you can select a scenario and activate it. If the scenario you select only contains one common message for all people and groups called, it is played for you on the phone, and you are given the opportunity to record a new one, if the pre-recorded message is not suitable. You can access the screens, enter and change information according to your user access level, and activate and monitor call-outs. You cannot hear or play messages.