We maintain a shop time consistent with reliable service and seasonal load levels. Requests for delivery by a particular date are given special attention and every effort is made to meet your delivery date if possible. Rush charges may be foregone, depending on the amount of time involved and the work load at the time. We cannot guarantee delivery by a specific date because of parts considerations and the general provisions of Murphy's Laws.
Delays are most common with very new or very old equipment.
This is for one to two day service. The fee is not charged unless we are able to complete the repair within two days of receiving the item. If the parts necessary for the repair are not in stock, we will notify you of the best course of action. We try to maintain as complete of a parts inventory as is practical. However, we are not able to stock complete parts supplies for all the models encountered.