Implementation One of the key parts to the success of the Direct Outcome Solutions approach is the implementation of the program. Directo account enrollment is implemented through the Directo Training and Implementation Department. Once you have selected the primary and backup contacts from your staff, our training team will provide them with all the Directo product knowledge, process and procedures they will need for successful implementations. Your company will be provided with a CD-ROM for ongoing support, training, future implementations and new hires. You will be assigned a Directo Account Manager who will be responsible for all account maintenance and any customer service issues, providing customer service support for key contacts at each location.
Directo cardholders can access our toll free customer service with any cardholder questions.