So once you have identified the Satir mode you are dealing with, if you like it, match it - if you want to reduce, use compute mode. E.g., if you want to really have a fight when someone blames you, blame them back. Otherwise go to cold, impersonal rationality and most people will shift. Sight - I see what you mean, etc. 2. Some of the tension that arises in communications comes from 1.
Complaints are inherently problems for two reasons.
First, they imply that the behavior is wrong. In place of complaints, Dr. Elgin recommends the three part message. Z should always be a real world consequence. We all speak the same language, except for ffff. Some other popular metaphors - the happy family, a proud ship sailing, the old west, the old south.