Communities and organizations. Tools for the practitioner . A modular structure . The toolkit consists of a series of modules to help you identify and address the issues your communities and your organization are likely to face. Modules focus on specific activities and challenges in community development, such as launching a community, developing a distributed community, designing a performance appraisal system for community participation, measuring the value of knowledge, or designing a companywide community-based knowledge strategy.
Community development is subtle and complex .
The toolkit provides a framework, advice, tools, and templates intended to guide your actions and spark your thinking so you can respond to the subtleties of community development. It is not a substitute for your expertise. Using the toolkit is an active and creative process, which is enhanced by participation in a community of users. It establishes a common language and a shared baseline of experience to facilitate discussion of community-development issues. This shared context helps participants compare notes and learn from each other.