I had the configuration changed and the problem solved in 5 minutes. They really know their stuff. As IT professionals, we need to take our cue from Starbucks and Cisco. Don't serve your customers a lukewarm cup of oily sludge. Robert Currier has been in data networking for more than 15 years, the last five as director of data communications at Duke University.
Currier is an accomplished writer, public speaker, and photographer.
His credits include product reviews in Network World, features in PC Computing, and photographs in the Chronicle of Higher Education.