An enterprise can substantially reduce the costs in several areas. More incoming calls are answered on the first attempt, limiting costly long distance return call charges. Delivery of SMS messages eliminates the need for pager devices and services. Maintenance costs are lowered because less user 'moves, adds and changes' are needed. The Mobile Advantage Wireless Office system provides subscribers the advantages of a PBX while away from the desk.
Accessibility is simplified with a one number - one phone concept.
Options can be updated remotely via a web or telephone interface. Maintenance can be accomplished remotely, via the web. Enterprises increase their employee productivity while employees and their callers increase personal performance. By offering a system that enhances functionality and performance, more customers will be signing up for service. Similarly, churn is greatly reduced.