The person's sales efforts will be supported from RSI's Quebec office. Responsibilities include product demonstrations, budget preparation, market assessments, sales projections and lead follow-up. Resort Systems Inc. is a public company in the hotel and resort industries and requires the qualified individual to be professional, well spoken, and have an ambition to succeed in a competitive environment. The individual will be working as a member of our technical support team. The client support position provides technical assistance to do with RSI's proprietary software and the SCO Unix operating system.
All support is done by phone, modems, and the Internet.
Another aspect of the job responsibilities are system installations and customer on-site training. This requires the person to be free and able to travel internationally. Excellent verbal and written communication skills, patience and an ability to discover hidden problems, real and perceived, while communicating with a client. Prior work experience within the hospitality industry is an asset. Good working knowledge of basic MS Office applications such as MSWord and Windows are a must.