However, pressured margins and slow growth in profitability have somewhat diluted the excitement. But travel operators are optimistic. We believe that the tourism business is coming of age and a great amount of acquisitions and mergers are going to create professionalism and growth in the tourism industry. The Internet is a factor, according to analyst Shah. The travel scene in India is very competitive.
Customers are very discerning and educated.
Hence, better services have come into focus. Margins have come under some pressure and, with the spread of the Internet, are likely to head downward in the future. However, given the fact that the economy is on a sustained growth path, the prospects for both inbound and outbound travel appear to be very good. All Rights Reserved.