The 10 bays all feature easy ceiling access to electrical power and air. Soon to be added will be a pneumatic tire changer, which will provide quicker and better service. The comfortable employee lounge features a refrigerator and microwave, showers and lockers. The service department was also designed with the customers in mind. Although insurance restrictions prevent customers from being in the service area, there is a viewing window to allow them to watch their bikes being serviced.
Customers also have a modern lounge to wait in while their toy is in the service department.
The area features a nine-screen video wall, a snack area and even telephone access where customers can plug in their laptop computers. That feature was designed specifically for California Highway Patrol officers who bring the BMW police bikes in for service. When they come in for service, the officers can stay in contact with their headquarters. Should your bike require a part they don't have in stock, which is unlikely, it's available overnight. Then the BMW training starts.