First Federal customers must first Apply for Online Banking to be able to access their accounts online. To apply, click on the Apply for Online Banking at the login screen.
Applications take two business days to process.
Check to make sure the CAPS lock button is off to input your password correctly. Password creation requires the ending balance from your last statement or your last deposit. If you are trying to create a password on the same day you deposited money and it's not working, try the prior deposit. Create a new one by clicking on the New User Password Setup button. Your User ID is your 9-digit Social Security number.