Although accidents must be reported promptly to the WCB, if you are conducting an investigation, you can let the WCB know that you will be submitting further information. If you can accommodate a worker with alternate duties, let the WCB know up front. Studies have shown that employers who at least contact their injured workers immediately after an accident will reduce the duration, and thus the cost, of claims. Stay in close contact with your employee and the WCB to ensure that a return to work occurs as soon as possible. When an injured employee returns to work, let the WCB know immediately.
Disability management remains the key to reducing claim costs.
Arlinda Fontoura is a Calgary-based consultant specializing in WCB cost containment.