General Information and Conditions Please read carefully the General Information and Conditions that follow. They limit our liability and that of the air carriers providing your transportation. In addition, they outline the terms and conditions under which DER will operate. Rates are guaranteed upon acceptance of deposit, except in the case of a date change that involves a seasonal rate change.
All reservations are subject to availability.
After a reservation has been made, DER will provide a confirmation normally within 24-72 hours. If the desired service is not available, DER will attempt to provide a suitable alternate for the passenger. The passenger then must meet the deposit requirements. Failure to do so will result in the release of the reservation space. Reconfirming of space released will be subject to a check of new availability, and no guarantee may be made that the previous space will be available.