There were customers that were more of a challenge and you forced yourself to spend more time with them. They were the ones that when they left you knew, somehow, they would be back to see you again. Now maybe it's age, mine that is, but retail seems somewhat discounted. Maybe it's because people seem to be shopping more for discounts than before. And sales seem to be more the norm than just on special occasions.
Competition is fierce.
My old store now has constant sales. Recently while trying on Levi's in one of our three mall department stores, I discovered that they had inadvertently hung their shuttered doors backwards. When I reported this little fact to the salesperson, I was told that it had been that way, as they had been told of this before, since their opening. The only one that seemed to care was the teen-aged boy trying on Levi's too. So it's almost the year 2000 and we haven't quite figured out that consumers want it all.