As the world's largest and leading software company, Microsoft develops innovative products that empower and enrich people's lives in the workplace, at school, and at home. Microsoft's investment in research and development relies heavily on customer feedback, which allows them to provide products for their customers' evolving needs. However, Microsoft does not rely only on its software products for its competitive edge. It also focuses on the highest standards of customer satisfaction. Trusting customer relationships are built on this constant, dedicated support.
Customers realize the relationship is on their terms and under their control.
Despite its large market share, BBL prides itself on being a neighborhood bank, offering its customers the best service possible. The resulting system is HomeBank Web, which lets customers log onto BBL's central systems, access account information in real time, request credit simulations, transfer funds, and carry out stock transactions. BBLs customers are able to do their banking on their own terms, whenever they want, using whatever method is best for them. Allegiance, a rapidly growing national provider of voice and data communication services, provides local, long distance, high-speed data transmission and Internet services. Allegiance aspires to excellence in customer care with a single, integrated view of its customers across the entire organization.