I have identified three levels of resistance. It is the world of thinking and rational action. Level 1 is the world of presentations, diagrams, and logical arguments. Level 1 may come from lack of information, disagreement with the idea itself, lack of exposure, or confusion. Many make the mistake of treating all resistance as if it were Level 1.
Blood pressure rises, adrenaline flows, pulse increases.
It is uncontrollable. Level 2 can be triggered without conscious awareness. LeDoux states that the emotions, not the intellect, are the basic survival mechanism of all living organisms. They are what warns us of danger and allow us to take action instantly, before our conscious mind even knows what's going on. Imagine talking to your team about a proposed restructuring.