Intermedia customers can download their copy of Virtual WebTrends through their Control Panel . However, selecting Webtrends from the CP will erase previously crunched stats. This does not affect the raw log files, and they will remain intact. Previously crunched stats will be lost, but the raw logs remain intact. If you decide to switch back to mkstats later, a 24 hour waiting period is required before stats crunching is resumed.
Customers can receive unlimited and free technical support for trial and registered versions.