The crisis workers positive attitude about the clients abilities has a powerful suggestive impact on clients. Therefore, crises present a unique opportunity for change in the lives of the parents and children involved. During a period of intense crisis, when usual methods of coping fail, families become more open to new problem-solving approaches. Moreover, during this period of imbalance, they are willing to consider that change for the better is possible. This manual, while addressing principles and techniques of crisis intervention with child abuse or neglect cases, recognizes the interrelatedness of all forms of intrafamilial and societal violence.
Any situation involving suspected child abuse or neglect is a crisis.
Crisis intervention is a planned response that requires specialized roles, training, and supervision. This section has presented a brief overview of crisis.