Wheelchairs are available to transport guests to their seats. There are seven passenger elevators to transport guests to all levels of Gund Arena. For guests who are hearing impaired, amplification devices can be borrowed from the Guest Services booth on the Main Concourse for use during an event. A drivers license or ID is required. Amplification devices are operable from any seat in the arena.
All private suites have full restroom facilities that are accessible.
Telephone banks throughout the arena are accessible to guests in wheelchairs and are also equipped with assisted listening volume control. TDD phones are available at most telephone locations. Water fountains throughout the arena are wheelchair height accessible. The Gateway North Garage and Gateway East Garage are two parking garages located on the Gateway complex. Each parking garage has a limited number of designated spaces to accommodate vehicles with the appropriate international handicap access symbol.