The agency also has an ESOP, so employees who remain with the agency can become owners. That's been a real concern. Fortunately, we're big enough to provide opportunities for movement. We've already had several people who moved from marketing to producing, as well as other career path moves in other departments. Ladis adds that the marketplace requires agencies to increase their services.
Customers know more and demand more.
You've got to stay one step ahead of the competition these days, and it's getting tougher. Everything's moving much faster. We keep trying to differentiate ourselves and to attach ourselves to more and more parts of the clients' business. We have 12 other top associates who are owners. They think the agency is a good investment.