Some products carry a longer upgrade period. Please include your full name, address and the version and languages of Framework you are using so we may be find you on Framework's registered mail users or add you to the database . Top of page index. Contrary to what you may assume, and with all due respect for the latest trends in EMail technology, it is near to impossible to provide effective software support via electronic mail. If you are able to correctly describe your problem in writing, to narrow down all possibilities of misuse and faulty installation, and to logically eliminate potential causes of your trouble, you probably do not need support.
Direct questions are essential for sorting out problems and providing optimal solutions.
Notwithstanding, if you are requesting help regarding FRED code, badly formatted files, file or data conversion, you may need to send it to us. Top of page index. Top of page index. We ship via US mail by air, unless otherwise requested and approved by us. Internet delivery is available.