But, like every other profession, there are optional self-perceptions. The Pro Shop Manager also has options. Typical responsibilities include daily bookkeeping, inventory control, following up on the inevitable customer service issues that include, but are certainly not limited to, customer complaints, mistakes by front desk personnel, staff turnover challenges, and even making sure the bathrooms are clean. However, for the right person with a creative flair for displays and design, it may be perfect. The ideal pro shop manager is probably also a person who enjoys the challenge of creating events and promotions throughout the year and truly servicing their customers, by phone, newsletters, postcards, and emails.
Attitude is certainly a key.
However, it goes well beyond that. What we envision ourselves as, to a large extent, is what we can actually become. View yourself as an innovator and without doubt, you will become more creative and innovative. Recognize that you actually like making displays look wonderfully attractive, and you will undoubtedly think about and succeed in creating attention-grabbers. See yourself as an educator, and you will put more effort into learning more yourself and will share more with others.