Write a list of ISO 9000 terms and terms related to quality The ISO 9000 standards contain terms specific to these standards and terms which may not be part of the vocabulary of everyone in your company. It is helpful to distribute a list of ISO 9000 terms and terms related to your quality system so that everyone uses the same terminology. 70 hours Locate a list of ISO 9000 terms. Duplicate that list on a computer file. Add terms and definitions for words that relate to your quality system that someone new to your company may not know.
Companies report that they frequently add to the list of terms.
It is likely that you will want to add terms that relate to your company's documentation and to your specific industry. Use the diskette file to edit the Glossary and add terms. Provide auditors with audit materials Auditors should have a copy of all forms used for the audit. This will save photocopying time for the person who manages the audit. This product contains instructions for preparing an Auditor's Guide Book for each auditor that contains the Auditor Training Course and all audit materials.