Each of these subsidiaries offers a unique dining experience for the guest, along with singular menu items. By offering several different concepts for the guest to try, and providing menu diversity and items for the health-conscious diner, Landry's seafood restaurants is quickly catching up to Darden Restaurants. This is a very important segment in the evolution of the dining establishment. If you give your employees the tools for success, such as good training, the proper supplies, a comfortable team and coach, and the proper menu knowledge, the confidence that they gain from such tools alone can set them up for success. Having been employed with Meagher for a number of years, I feel inclined to agree with him.
Confidence is the key when dealing with the guests, which, at times can be intimidating.
However, when one knows the contents, prices, and descriptions of all of the items on the menu, and has teammates and management to back them up should things go wrong, the employee has the potential to soar above the competition, aiding the company along a little bit at a time with every delighted guest. Kim stone, senior service manager at Red Lobster in Joplin, Mo, offered advice on building employee morale. The two best things that a manager can provide for an employee are consistency and clarity. What Stone means by this expands on the previous statements of Joe Meagher. Competitive wage rates are also important, but I believe that positive influence form the manger is the most important element pertaining to job satisfacton.