Corporations will manage these types of services, but let carriers implement and deliver them. With traditional retailers finding it less urgent to become e-tailers, providers that built networks to support online commerce must find some other way to make money off these new networks, says Berge Ayvazian, president of The Yankee Group. Service providers had been gearing their networks for a very high growth rate of IP and commerce-related services. Hosted enhanced services. If an enterprise customer needs a customized SAP platform, it might do well to hit up a service provider to write the application for them.
Carriers are hungry enough to work at bargain prices.
As they scratch and claw for customer dollars, service providers will cease network construction in an effort to cut expenses and shore up the bottom line, Ayvazian says. And some experienced carriers formerly insignificant in the U.S. will become major players. The Deutsche Telekoms, the France Telecoms, the NTTs that by now have been able to acquire substantial assets domestically, they're going to have to be viewed by customers as part of the domestic market. All service providers, not just the new ones, face the same tough environment. What's odd about this time is there isn't any David and Goliath story here.