It is a very effective way of communicating because it is a written record of the information and can be referred to at any time. Also detailed information can be accurately given and a memo can reach a large number of people at the same time. Letter Writing Business letters involve people. Even though the business letter may come from an organisation, a person still writes the letter and a person receives the letter. Therefore, it is important that letters written within organisations should be the kind of letter a person would like to receive.
Business letters aim for a particular action or outcome.
A letter written with a view to how the receiver will feel when he or she reads it can only benefit the chances of a positive response. Writing A written report helps make the reader better informed on a subject. It may make some good recommendations for the reader to act on. A report plays an important role in most large organisations to help management make decisions by providing them with the necessary information. It is a permanent written record.