This month s subject, Effective Nurse Leaders Communicate from the Heart, is definitely a key for retaining staff. Lack of communication with supervisors made the top ten list of why nurses leave their jobs. If you think about it, many conflicts result from miscommunication or no communication. In my search to figure out why nurses leave their jobs, one of the top ten reasons they gave was a lack of communication with their boss. Then it hit me without effective communication, not much CAN go right.
Communication is the foundation for just about every aspect of leadership and relationships.
If you don t tell them, they won t know. Or you may assume that because YOU know something, everyone else knows, too. If an employee misunderstands a policy, an instruction, or an event, that can lead to a crisis. Remember, perception is reality. So, it s up to you to ensure that good communication is a priority on your unit.