We try to keep current with these legislative changes. But we don't have an individual who is charged with going over to the legislative offices, and following our legislation that should concern us because it is about teacher retirement. We have no counseling services available. And we have no computations available for the cost of benefit, or the purchase of service credit, unless you are actually retiring in that given year. In the past year, we've had another issue, which is some major telephone problems.
Additional problems are parking and curtailment of walk-in hours.
I feel the answer is simple. It will take money and it will take people. We can use technology, and kind of reconfigure some of the resources that we have. But clearly, counseling is a personnel issue. But you need that person at the other end of that line to communicate with, back and forth, to reach some good decisions.