New York, Doubleday, 1990. Book call no. An Approach to Understanding and Consulting in Organizational Culture . Boulder, CO, 1994. Jr. White Plains, NY, Quality Resources, 1992.
Book call no.
The Quality Dimension as a New Element of the Organizational Model. Benson, P. George and others. Belohlav, James A. Developing the Quality Organization. Five conditions underlie the development of high-performance, quality organizations. To implement TQM effectively, quality must be valued by everyone.