The greatest opportunities are created out of crisis.
Crisis forces people to change and change often brings new opportunity.
Chinese Proverb Business process improvements inevitable require change to an organization's structure and culture. Any significant change is likely to be disruptive. Consequently, business process improvements are likely to be disruptive to an organization's structure and culture. Enterprises that have attempted initiate process improvements while ignoring this syllogism have invariably failed. Therefore, organizational change management is one of the most critical responsibility in any program of process reengineering and improvement.