A 10 page paper discussing Apple's continuing story of management shortcomings. Bibliography lists 10 sources. This comprehensive 14 page paper consider what is meant by TQM, how it may be implemented and what it will mean in terms of commitment to customers, processes, employees and the use of data. The bibliography cites 20 sources. This 5 page paper explains why leaders such as David Koresh and Charles Manson had so much power over their followers.
Charismatic authority is defined and explored along with the motivation of such leaders.
The propensity of ordinary people to join cults is also addressed. Bibliography lists 5 sources. Bibliography lists 3 sources.