Case managers within a managed care environment should have a masters in any of the areas listed. They must also have at least two years of counseling experience supervised by a licensed practitioner. As with most programs, EAPs go through phases and fads that are popular and work best with the time. The current phase of employee assistance is employee enhancement and executive coaching. Employee enhancement is a overall concept that provides stress management, smoking cessation and weight management classes.
Brown bag seminars on job burnout and dealing with difficult people are also popular now.
Executive coaching provides more consultation than therapy for their clients, and places less of a strain on employees seeking services. Conclusion EAPs have evolved from an optional alcohol recovery program to a complex, essential employee benefit. As you can see, EAPs do great things for companies. The company will cut costs in production and training new employees. Companies will reap the benefits of a healthier and happier workplace.