We provide both on-site factory repair services and depot level, factory authorized repair services. As a warranty service provider, Omnipro provides warranted repairs on most equipment. Warranty repairs can be provided at a customer's facility or at an OmniPro location. OmniPro is an authorized reseller and warranty service provider for most tier-one microcomputer equipment manufacturers. Our premium on-site technical support program provides customers with immediate access to resolve problems quickly and effectively.
Customers can also contact our help desk for immediate assistance.
Depot Level Repair OmniPro's factory authorizations enable us to perform quality repairs in a very time efficient fashion. We operate depot level repair centers specializing in repairing and returning tier-one manufacturers' equipment quickly and effectively. The hot spare parts inventory is stocked based on the customer's specifications, configurations and needs. It provides immediate access to complete operational systems equivalent in specification to systems in use at customer's premises and provide and excellent method of minimizing downtime, loss of productivity and costs, in case of machine downtime. Customer On-site Spare Parts Inventory OmniPro can manage and maintain the inventory to ensure the proper parts are accounted for and available to the customer when needed.