When an employee attends a session, he adds information about the class and its usefulness into the skills database so that next time, prospective students can get insights in advance. Many glean information the old-fashioned way. When Miller was looking for leadership training, he talked with peers in other IT shops. I look at the quality of presenters. I also try to assess how experienced they are in the space where the training is being focused.
Barnes takes notes during sessions about where to apply skills or information on the job.
Fayen says if she comes away with one useful thing, the training was worth it. She looks for new insights from employees. Good ones teach me something I can use. Kathleen Melymuka is Computerworld's senior editor, management. Click to Download.