Stage 1, Phase 0 and Phase 1 will be completed during the current biennium. The 1 st two modules are scheduled for pilot in February, 2001. Hospital sites will be included to add value. Approximately 250 staff and 57,000 clients are estimated to be involved in the pilot. There are 22 modules in all.
Contractors are currently in place for project management, and planning and issue management.
The technical framework will be completed by the Phase 0 vendor. The TDHS MIS Director is heavily involved in this. The first two components will be awarded to the same vendor, but the other two components can be bid separately. A change center is not a full-service office but addresses changes in services that can be handled over the telephone if the client so desires. Legislative staff have visited the regional office and change center in San Antonio and the contrast between the two offices was significant.