Approves, codes, and processes all applications, verifying authenticity in order to detect possible signs of fraud, irregularities in identification information or numbers, and alterations. Performs checks to verify information, status of drivers nationwide, as well as vehicle ownership. May visually inspect vehicle identification number of vehicle being registered. When application cannot be processed, explains in detail to applicant what is required to complete application. Collects all fees, processes applications electronically, and validates appropriate documents.
Balances receipts at the end of the day.
Examines applications received by mail and processes as appropriate. Determines inconsistencies or inadequacies in vehicle or owner data and returns for proper documentation. Interacts with the Traffic Ticket Center, Alcohol and Drug Abuse Division as well as other states to assist in reinstating operator licenses. Performs related duties as required. Employees must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money.