Marten says she has succeeded because she has customized programs for clients while keeping the programs interactive, with lots of audience participation. You have to be flexible. Had I stayed with my mindset of just doing children, I would have missed some of the better challenges. And the more you know about how to act and what to expect in a given situation, the more comfortable you can be. There's always a swarm of people afterward to pepper Marten with questions, Rogers says.
Common sense prevails.
Both are acceptable, but be sensitive to the culture around you. And being available to clients is key, Marten says. I get calls at all times of the day. I always encourage clients to give me a call. Once, at 7 in the morning, a client called to find out what to do with her formal gloves during dinner.