Requirements for repair due to in-service difficulties is practically nonexistent, due the redundancy and high reliability technology used in the design and construction of submarine cable systems. Maintenance technicians are on standby 24 hours per day at Anchorage, Nedonna Beach and Hillsboro. They are ready for call-out in the event of an interruption to service on any of the terrestrial segments. The segments from Anchorage to Whittier, and Nedonna Beach to Hillsboro are buried routes securely located alongside railroad track with very low external threat. Hillsboro to Seattle is located mostly alongside local highway.
All terrestrial segments are within short travel times of maintenance facilities.
WCI Cable can arrange to have inter-network transport for traffic carried on NorthStar. Please provide us with your destination and capacity requirements and we will provide you with a quotation on that service. Using the latest available technologies NorthStar will offer Packet Transport services at a later date, following initial commercial service with Private Line Sonet bandwidth services. Initial planned services will provide high capacity Packet transport for private networks, ISPs, and carriers. Other services will follow.