They may be overloaded with work at a particular time of the year, or they may need to replace an employee for a temporary period. After you have phoned them send them a list of your services, professionally printed. If you have friends who work in large companies, ask them to put in a good word for you. It is also a good idea to place an advertisement in the local newspaper. If you take pride in your work, and show your customers respect, your business will grow by word of mouth.
Customer service is very important in all businesses.
Do not underestimate the power of one person. Even if you are typing up someone's resume who has been unemployed for a long time, remember that he or she could be the link to your next client. There is a need for secretarial services. Do not be dismayed by the amount of competition you may be facing. Many secretarial businesses start for a few months and then shut down as they expected their customers to find them.