Keep the victim warm and comfortable and stay with them. Notify the employee's supervisor. Do not hang up until told to do so by the dispatcher. Notify your supervisor or emergency coordinator. Smoke contains toxic fumes and can be deadly.
Containment is vital to prevent panic and injuries.
Employees should only attempt to extinguish small fires that can be safely contained. Dispatch messengers to meet and direct the Fire department to the fire. Alert Emergency Team to prepare for possible evacuation and to notify nearby offices. If necessary evacuate the building. Should make arrangements for everyone to meet at a designated spot so everyone can be accounted for.