You used an incorrect email or telephone number and we were unable to verify the purchase. You must always use your correct email or telephone number. Generally, we attempt to contact you by email or telephone to notify you of the excessive charges and Account blockage, however, we may have been unable to contact you. If you believe that this is the problem, please Contact Us and will we increase your purchasing power. If you are unsure as to the reason for decline, please Contact Us and we will provide you with further details.
All sales are final, unless there is an unlikely interruption or unusual problem with our system.
We are honest and we expect that you are too. All claims will be investigated fully and if a credit is due, your Account will be credited. If there is a problem with your system, our technical department is available to assist you so that you may use the system as intended so please do not request a credit merely because it doesn't work. To report a problem, please Contact Us with the complete details and the date and time of error or problem. Please allow several days for a response.