You usually only have to wait a few days for an appointment which you can make by phone or in person. If you can't wait there is a drop-in time every day during semester when a counsellor will see you without an appointment for a short time. In an emergency you will be attended to immediately. Students and Staff of the University of Melbourne and the Victorian College of the Arts are eligible to use the Counselling Service. Partners, family and friends can be included in the counselling sessions if you and the counsellor agree that it would be helpful.
Counselling is free for everyone who is eligible.
We can be consulted confidentially at any time about a student or staff member who is concerning you. Consultations by phone or in person are a regular part of our service and are frequently used by concerned staff, parents and friends. As it is a confidential service, however, we do not disclose information about whether any person is or has been a client. If you think a person you know would benefit from counselling, please see our tips on Referring People to the Counselling Service for more information. As this is a confidential service we do not disclose information without your consent to anyone about whether you have attended or what you have shared with us.