If you look at the tree below, InTouch Communications is represented by a green circle. You can tell this because it is outlined in red and a red line connects it to the top of the tree. They show the next and previous appointments, phone calls, and todos you have associated with the Current Contact. You can easily create a new event or edit an existing one by simply clicking on the appropriate box. Contact Groups are used to easily narrow down the number of people you are dealing with.
Any contact can be in any number of groups.
For example, someone in your downline could also be on your mailing list, both of which can be represented as groups. When you select a group, only people in that group will appear in the Contact List. If the contact has multiple phone numbers or addresses, you can select from these lists which one will appear. You can even have your modem dial the phone number for you at the click of a button. To add a contact to your downline, use the simple process of dragging a person from the Contact List and dropping them onto their sponsor.