On specific actions, all agreed that consumer associations have to keep their independence at all times. Mr Nymand-Christensen said that the European Commission is ready to help in order to further develop consumer associations. To conclude, one should note that consumer policy and consumer protection are omnipresent in society. The problems with which consumer associations in the applicant countries are confronted are the same as those in the European Union. The difference is in the solution to these problems and exchange of experiences play a vital role.
Consumer protection is the responsibility of governments and at the same time a citizen's right.
Consumer policy and consumer protection is also a new challenge for the applicant countries.