EZ Duplication will only exchange for defective products at our discretion. No refund for any broken seal, opened, scratched, damaged products . All refunds receive an EZ Duplication credit toward a future purchase only. No credit returns after 30 days of purchase date . On all returns and exchanges, the merchandise and all original packaging material must be in new condition and must include all accessories supplied with product by manufacturer.
Customer is responsible for all shipping related charges .
All merchandise ship back to customer will be sent by UPS ground unless customer pay for the additional cost for faster delivery service. All items on our web are covered under the manufacturer's warranty, against defects in material and workmanship. Customer will have to contact manufacturers directly for such service. If applicable, EZ Duplication will repair or replace defective merchandise at our discretion. Customer is responsible for related shipping charges.