It is a strictly nonprofit, goodwill initiative to enhance the front line delivery of support and services in the federal sector for the Nation.
All federal government help desks and call centers are eligible.
Registration must be done by a federal employee. If your help desk or call center is operated under contract, a government POC should complete the registration. Each federal help desk or call center should register only once. However multiple operations at the same site should register separately. The profile data collected will be shared with every member in a format which can be used to identify and contact other members for the exchange of information, contacts and best practices.