Vehicles can be returned outside the normal office hours but only with a previous agreement with the rental office. Charges will applied, based on the normal reopening hours. If the vehicle keys are not returned, the rental will be considered on-going until client hands over a statement of loss or theft. In case of loss or theft of the keys there will be an extra charge of 300.000 Lit. Vehicles have to be returned in the same conditions and with the same equipment.
Clients are responsible for the use and ordinary maintenance of the vehicle.
Any limitation of responsibility falls in case of total theft and in case keys are not returned. In case of need the Client can obtain a replacement vehicle from all the renting locations depending on the availability. The substitution will normally be made with a car of the same group. A fee of Lit. 100.000 will be applied in case the customer cancels the rental without a 48 hours prior notice.