With this you plug the headset into your computer and make the calls with your modem. Net2Phone is one company that provides this kind of service. Another useful tool for the home business professional is an accounting software program. Using this technology you can chart accounts receivable and payable, create and track invoices, manage your bank accounts, and even write checks directly from your computer. The complexity of your business and tax structure will determine how sophisticated your program needs to be.
Contact management is another essential element in presenting a professional image.
With a program such as Datebook Pro by Aldus, at the click of a mouse, you can retrieve a client's name, address, and phone number as well as any notes about product or service preferences. With these products, your business now has the technology to present a polished image. The phone rings and you know it is a client. When you answer it, you can instantly access all information about the client, and even bring up the last payment he made. You can then print out a follow up letter on your own letterhead while he is still on the phone, and enclose some sales projections in the envelope you just printed.