The National Policy Association is an organization composed of business, labor, and academe. The committee of which I am a member is concerned with the issue of U.S. competitiveness in world markets. One of the issues is the quality of the U.S. workforce and how this affects our competitiveness. McDonald's has developed a process of training that includes not only the fundamentals of what is needed on any job, but also focuses on human relations and problem solving skills. Another result of globalization has been the trend to bigness.
Big companies tend to be more efficient and able to market their products more broadly.
Big companies have more buying power. It is no wonder that General Motors is trying to outsource its parts manufacturing. Competitors have already outsourced their parts manufacturing. Years ago, our company had thousands of customers. Now there are only a few very big ones.