Invest in research and development . Though some IT projects are obvious, many come from an exploratory interaction with new technologies or innovative uses of old technologies. The basic starting point for this research is trade shows, reading, and learning how other industries besides yours address certain problems. Remember that the bar code was invented to address checkout at a supermarket, not improving the efficiency of building a car. Form strategic alliances .
Alliances can be trade associations that work closely together.
Deliver highest quality of internal service . The goal for IT should never be to have a showcase of the latest technologies in order to impress business colleagues. The focus should be building an organization that can effectively support an organization's ability to do its job. Quality of service encompasses both timeliness and usefulness. Recruit quality staff .