Orders will be held for a maximum of 30 days from notification. Personal and business checks are accepted. No second party checks will be accepted. We ship UPS or common carrier, freight collect. Allow 4 to 6 weeks for delivery.
Custom cages, custom aviaries and special orders are non-refundable at any time.
All merchandise must be returned freight pre-paid within 14 days of receipt. All sales are subject to sales tax un- less legitimate and proper resale numbers are presented with the order. Out of state sales are not subject to sales tax. However, if the order is picked up in California, we must, by law, charge tax. Should there be a problem, a claim must be filed directly with the shipping company, preferably at the time of arrival or within 24 hours.