The respected members of each group may have advice for bringing two conflicting groups together. Get Specific . Have conflicting employees specifically tell what behaviors and situations are a problem. What I'd like from you is When this happens, I feel 6. Get Honest with Yourself .
All people have their own personal bias, and managers are no different.
Managers may have their own preference on styles and positions. It is important that mangers deal with their own reactions, feelings, and ethnocentrism before helping to resolve a conflict. This way a manager may remain more objective in solving conflicts. How Would the Conflict be Solved in the Culture of the Other Party . As a manager it is important to know the styles and customs of all of their employees.