The individual must have a clearly defined need that can be better dealt with via a computer. For instance, a simple dairy ration balancing program, if shown to a farmer as responding to his need, can be a turning point for the farmer. Finally, we must try to keep our balance as we're helping people deal with their needs. We must keep in mind that for many needs the answer might lie in areas other than computers. We must be aware of this and work to be true to the people we're trying to help.
Computers can be such a big part of answers to problems.
However, without a need there's really no need for an answer. We must learn to listen to the people we're trying to help and to respond to what they're saying.