For the lowest-paid workers it could be the difference between paying the bills or not. We have suggested merit bonuses that would be awarded for good work on top of base wages, so that a decent minimum is ensured. Since the merit pool of money is fixed, the more workers who do well on the reviews, the less money any single one of them receives. The growth in casual workers is due to the drop in student dining hall workers. In the fast paced and dynamic food services industry you need to have a flexible labor policy.
Casual workers do the same work as permanents.
There's no justification for their significantly lower wages and total lack of benefits. This is clearly wrong. Outsourcing is a management tool and something the university is experimenting with. It's harder to supervise staff who clean buildings on the periphery of campus, so that's why Monarch was hired to clean 18 buildings. The university will only outsource if an outside company can bring in skills or techniques the university doesn't have.