Voice Mail Systems Voice mail is another word for a glorified answering machine.
Businesses use voice mail systems to act as their receptionist all across the country.
Although voice mail has its place within the industry, as a stand alone answering service, it will not provide the personal service many businesses are looking for. Capable of many unique applications, voice mail systems provide solutions to many other needs. While a standard mailbox set-up would resemble an answering machine, multiple mailboxes within a voice mail system can act as extensions for a business, and channel information into several different departments. There are two ways to use voice mail with CadCom equipment. First, you could automatically record the conversation between your operator and Dan's caller.