Computer software may be returned if un-opened or defective. Audio cassettes, and videos may be returned or exchanged only if the product is defective. Your postage on returns or exchanged will be reimbursed only if they are a result of our office error. Please insure your return package to protect yourself against loss. Phone call verification of your impending return or exchange will help to assure prompt handling once your package is received in our office.
Customer satisfaction is our goal.