The comments, if any, received from the Public Enquiry are used by the Technical Body to decide on whether changes should be made to the draft before it is sent to the NSOs for their consultation and establishment of national position for the vote. Parallel ETSI ES and ETSI TS processing is also possible, but the time gain in this case is less pronounced. The processes, tasks and procedures of the ETSI Secretariat is governed by the Secretariat's Quality Management System. Requirements are given by the Technical Working Procedures, complemented by annually reviewed objectives for the process elements operated by the SMS department. Deliverable quality is a many-faceted concept, ranging from absence of spelling and document layout mistakes to acceptance as a useful standard in the marketplace.
Cost is also difficult to estimate.
It is estimated that the total cost for the ETSI standardizaton activities is of the order of 10 times the budget for the ETSI Secretariat. Process costs are only followed on the level of SMS activities in relation to the Technical Organization. Production, i.e. the process output at three stages in the Adoption process, viz. These two types of reengineering have lead to substantial process performance improvements, in particular over the period since 1994.