PAA 390 covers all of these areas. In particular, however, it helps you tackle formal and informal communications, and communications that are internal and external to the organization. This course is valuable for public management majors and minors. Strunk, William, and E. B. White. The Elements of Style.
Any edition is fine.
A Handbook for Writers of Dissertations, Theses, and Term Papers. A good dictionary. As described and posted on the course web site. It is important that you have access to a computer with Internet access and a web browser. See the bottom of the initial web screen for login instructions.