The goals and the methods are very much the same. With recent advances in technology, libraries will be more involved in the development of information resources from the materials that are unique to their collection, particularly historical materials that may be preserved indefinitely through digitization. Integrating technology into traditional library service requires that all levels of staff be properly trained and have adequate documentation to assist customers at the point of need. Training programs in all types of electronic tools and resources are critical in maintaining an informed and competent library staff, for today's technology and for the future developments as well. Technology can provide cost-effective strategies for managing a wide range of staff duties, freeing up staff time for direct work with the public.
Computers can also facilitate library use by persons with disabilities.
Investments in new technology need to be followed up with appropriate feedback and evaluation tools to insure that we are serving our staff and customers in the most effective manner. Electronic information resources are the new frontier in library services, effectively creating a global community with selection and development for local needs. The new technologies, services, and resources must be effectively communicated to the public to increase awareness, usage, and support of the library. The Internet and other tools that transparently access data across diverse computer platforms provide new opportunities for cooperation across the street and around the world. These electronic bridges make access to information more affordable and efficient and bring the library into people's homes and offices.