Over 70 Hotline Volunteers answer telephone calls, provide HIV treatment information, and help callers understand HIV disease and treatment options. Hotline Operator training occurs 3 times a year at our home office in San Francisco. Dates for the next hotline training are noted above. Walk-ins are not permitted . The toll-free hotline receives more than 40,000 calls per year from a wide range of constituents from all the diverse communities affected by the AIDS epidemic.
All services are free of charge.
New Hotline Operators are asked to commit to at least one shift per week for a minimum of 6 months. Hotline shifts are during business hours Monday through Friday, and on Saturdays. Project Inform encourages women, people of color, lesbians and gay men, and individuals with disabilities, including HIV-related disabilities, to participate in this and all PI activities.