Learn how to maintain your sanity in a high pressure, multi-tasking environment at this full day workshop jointly sponsored by Mesa State College Library, Mesa County Library District and the Pathfinder Library system. Held at the Mesa State College Center, Krey-Zeigel Room. The college will not be in session, so parking should be convenient. It's More Than Just a Smile Debra Wilcox Johnson, a regular presenter for the Soaring series, is always thinking about customer service. It is critical for developing good relationships with our customers and coworkers.
Customer service is more than just a smile.
It's about policies, collections, remote access, and working together. Join us for a fresh and entertaining perspective on why and how we serve customers in the library. Time and place to be announced. Efficiently The exquisitely dynamic nature of the World Wide Web demands that even the most clever of searchers continuously renew their strategies and refresh their thinking. Knowing how to dig deeply in the right places is not a skill learned easily or maintained without continual effort.