Administrators can add items to the navigation bar for quick access to firm resources. Each activity has a purge limit. This limit allows administrators to easily purge older activities that are no longer needed by the firm. Support staff can now show users that items are being worked on rather than just having an Active or Resolved status. Customizable outline entries can be created in the Support Manager module.
Administrators can add items to the navigation bar for quick access to firm resources.
Only support personnel can now fill out support statuses and anticipated completion dates. Administrators can add items to the navigation bar for quick access to firm resources. Save history tracking users can document and track revisions to all Knowledge Manager Items. Activities can now be created from within Knowledge Manager. Customizable outline entries can be created in the Time Entry module.