Not all people help them. Some enjoy tormenting newbies, calling them names and insulting members of their families. And people really can be hurt. Even if it is just chat. Yeah, you're not as big and bad as you think because you can show off a plethora of swear words.
Any idiot can type up four letters and laugh.
It really takes guts to stick up for the new one and help him out. But, oddly, the patch fixed it, and now the Image Intensifier and Cloaking Vision modes work normally. Now I have no need to throw flares like a drunken 30-year old at a Fourth of July party down on the Guadeloupe River. What I'm talking about is people who use patches for purposes of evil, not good. Many because they've beaten the games already on their own, and want to try something new, others because they just can't win in single player.