AES Technology - Company Policies AES Policies Return Policies Returns for refund must be made within 30 days for new items and within 5 working days for used items. The only exception is for merchandise paid for by personal check whereupon there will be a mandatory waiting period of 14 days from the date of purchase. Warranty, unless otherwise specified on the receipt, will be one year for new items and 30 days for used items, from original date of purchase.
Complete system builds receive a three year parts and a two year labor warranty.
OEM AMD Processors only have a 10 day warranty, however retail processors still have their full one year warranty. Items will be repaired or replaced at AES' discretion. Shipping AES does not ship products outside the United States.