The manufacturers' warranty covers repair or replacement of defective parts, subject to the conditions set forth. To locate a service center near you, please refer to your product manual. Unused computer software may be exchanged for a different title, if unopened, with some exceptions. Defective computer software may be exchanged for same title only. Some software programs are not returnable to Alpha Sum Business Machines under any circumstance and must be returned to the manufacturer.
All Returns require an authorization number.
All returns are subject to inspection. We reserve the right to refuse any such returns. Pack the products into a shipping box with plenty of packing material, and tape securely. Any merchandise returned to us unauthorized will be refused. Sorry, we cannot accept COD or freight-collect shipments.