We currently do not allow IRC or IRC bots to be operated on our servers. All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of pre-payment. Any account not brought current within 15 days of bill or exceeding this time frame in any way is subject to suspension.
All payment is in U.S. currency.
If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees and overages. Setup fees are refundable only if the account order is canceled prior to activation. No refund is available after the 30th day. No refunds will be given once the second half of the contract term has begun. This policy does not apply to any additional services such as overages, additional disk space, additional pop accounts, etc.