If a customer were to call several days before arriving in at Park City Mountain Resort and ask about the lift ticket prices, they would not receive a price. They set it each morning based on what they feel the traffic will bear. Park City Mountain Resort practices the absolute opposite of customer service. The most basic service any business can offer a customer is their prices. Park City Mountain Resort saves all convenience and consideration for themselves.
Customers come last.
My recommendation is to bypass Park City Mountain Resort and drive up the hill to Deer Valley where they act like they appreciate your business and go out of their way to provide real customer service. Or, stop at The Canyons and experience a new world of skiing with thousands of acres of expert and tree skiing as well as some of Utah's longest and most extensive cruising terrain. If you are a snowboarder, or traveling with one, you'll have to stick with The Canyons since Deer Valley is reserved only for skiers. The best way to encourage good customer service is to vote with your feet and go to the resorts, airlines, restaurants and hotels that provide good customer service and value for money. If customers continue to meekly put up with poor service, they will only get more of the same or even lesser service.