If you've verified your tables of contents on the Web but there are no recent updates, try clicking on Reload or Refresh in your Web browser. If this does not help, there may be a problem at our end. In this case, please contact the Product Help Desk. However, you will only be charged for the number of titles in your profile, not for the number of updates which you receive. Please note that there are no refunds issued for deactivating a title.
Billing takes place monthly.
Clients are charged for all new titles added to their Profile, plus all active titles that have come up for renewal in the billing period. Billing takes place monthly. You will be charged for all new titles you have added to your Profile in the previous month, plus all titles which are active and which have come up for renewal in the previous month. Please note that ALL active titles will be renewed automatically after one year on the anniversary date that the title was first added to your Profile. There is no difference in price, as you are billed per title.