Due to our experience developed over thirty years we are also able to support our customers when required with advice on selection of the best system for their application, and with essential information about how to achieve the best design. This service can extend to training in the operation of membrane plant and optimisation of performance, as well as the provision of skilled staff for replacement of membranes or for other service requirements. For appropriate applications we can consider the development of customised membranes and housings. Our sister companies, PCI-Memtech in the UK, and PCI Membrane Systems Inc in the USA, are available to provide a full design and build service for customised crossflow membrane filtration systems.
Destructive testing is carried out on samples of every membrane batch.
Finished membranes are preserved and stored under carefully controlled conditions to prevent deterioration during storage. Computerised records and a bar coding system provide for complete traceability of each membrane produced, to facilitate confirmation of PCI's high quality standards. We pride ourselves on the level of technical support and reliability in service we can offer our customers. Downtime can be extremely expensive in any process, large or small so our commitment is to offer our customers a rapid delivery service for spare parts and a prompt response to a request for a service engineer. Our products are endorsed by a mechanical guarantee.