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Consumers deserve to be treated with honesty and fairness.
Slamming is changing a consumer's phone service without permission. In its settlement, LDC also agreed to cease all telecommunications marketing in Florida for three years, and to resolve all current and future customer complaints associated with its past marketing practices. The PSC initiated proceedings against LDC when numerous complaints were filed alleging that LDC representatives targeted employees unauthorized to make telecommunications service changes on behalf of their company. It was also alleged that LDC misrepresented itself using various names. In a separate ruling, the PSC voted to cancel the pay telephone certificate of a company that violated Commission rules.