I've been in this job for approximately 10 weeks now. I committed to myself to meet every player and to have an open door policy. To date, my team and I have consulted with more than a dozen U.S. or foreign carriers either in D.C. or at their headquarters and met with officials at more that a half-dozen airports. The aviation industry, in general, is a shy group. Unless you ask, you'll never hear an opinion.
Carriers are committed to helping each other, whatever the cost.
What's good for one is automatically good for another. There are no egos in the industry. I recognize these are only first impressions, which sometimes are not reliable. In all seriousness, I begin this job at an exciting time. More passengers are flying than ever, load factors are at historic highs, and the U.S. industry is the most competitive it has ever been.