Best Practices in Performance Management Dick Grote, who served as subject matter expert in a national benchmarking study on performance appraisal, found that performance appraisal is the primary tool organizations are using to force culture change. His insights and other findings are here. This author believes that the days of the traditional performance appraisal performed by a boss to a subordinate are over. Feedback from internal and external customers and reporting staff provides more accurate, useful information to improve work. Current Legal Issues in Performance Appraisal Book chapter by Stanley B. Malos, J.D., Ph.D. which emphasizes legal issues the HR professional must face as she develops the organization's performance management system.
Chapter also discusses emerging issues including workplace violence.
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