An open line of communication allows both the doctor and our laboratory managers to establish what works best for each individual client. Commitment simply stated is our dedication to ensuring that you receive your case on time with no surprises. This commitment begins from the moment a case is unpacked in our laboratory. Any questions or concerns that we may have regarding the case will lead to a call to your office. We want to make sure we are planning and working together, avoiding any potential problems.
Consistency is the key to making communication and commitment successful.
It all starts with the materials that are used in out laboratory. By using the highest quality materials available and the most advanced technologies we are able to provide an environment that allows our technicians to thrive. With each step of the fabrication process, quality control checks are implemented and each technician signs off on their case. Our department heads review each case before it leaves the laboratory for invoicing, and finally, before the case is packed up a qualified RDT performs a final inspection. Every case includes a case evaluation form which when returned are reviewed by our managers and discussed with our team.