By this he meant that Russians don't understand their role in government, because they never had a role. Four hundred years of czars and communist dictators never created true citizenship. Without citizens, you can't have democracy and capitalism. Which is that nation's problem today. And which is why the United States and other democracies prosper.
Citizenship means more than merely claiming a nation as one's own.
Citizenship demands responsibility. A nation of the people and by the people requires that the people not be passive. This is why we must be patient with Russia, some of our Arab allies, and many of the African nations. The learning process need not take eight centuries, but neither can it happened overnight. What will help Russia's sense of citizenship along will be an advanced world capitalism and widespread, instant communications.