No More Headaches Subscriptions are a major part of our business and an activity in which we have extensive experience. We have strong links with the Association of Subscription Agents which keeps us in touch with new trends and ideas from the publishing and library world. Our sophisticated system is designed to handle a wide range of customer requirements.
Customers can order, claim and check on status through our web site.
We process all claims, usually on the day of receipt. We aim to get an answer from the publisher straight away. We also send you a claim report and customers are asked to confirm that the problem has been solved. We also provide a checklist each year which states the standing orders customers currently have with Everetts and allows them to make any changes, cancellations or additions. To reduce administration, the customer can opt for our consolidation service.