Mott's is NOT responsible for delivery delays caused by Customs. Mott's will place a customs form. The actual invoice will be mailed separately to the customer. It is the responsibility of the customer to claim a value to their own customs service and pay any associated duty. Mott's is not responsible for taxes, duties, or brokerage fees on customers orders.
Customers are responsible for all duties, taxes and brokerage fees on all orders.
Mott's is NOT responsible for delivery delays caused by Customs. All shipments sent Via U.P.S., Fed Ex, Airborne Express, or other private carrier are automatically insured. If anything ever happens to a package shipped via U.P.S. or FedEx, the claim is usually handled within a few days and replacement items can be shipped out within a week. Also, items which are shipped via U.S. Express Mail are automatically insured and loss or damage claims are usually processed very quickly. Orders shipped via U.S. Mail Parcel Post are NOT automatically insured.