Warming up to your non-IT IT boss Increasingly, supervisors and managers in charge of IT aren't from the ranks. Technology is technology.
Business is business.
And never the twain shall meet. Communication is key, and successful IT leaders say the best way to foster that is not to get your boss to feel your pain, but to understand a little about his. The thing to do is to revamp your thinking. Put yourself in their wing tips. There is a business initiative that has IT implications.