The tension between the efficient conduct of the project and the creation of a rich and pervasive learning environment around the LMS migration cannot be escaped. This tension will have to be managed with sensitivity to both sets of values. Excellent training in the use of the new LMS system will be needed for both library staff and readers. Participants on 13 April also described how the nature of LMS migration work will change over the course of the project. That is, while we are committed to perfecting our knowledge, we must sometimes act on imperfect knowledge.
Decisions become increasingly irreversible as the migration progresses in time.
Some significant parts of our work will be disciplined by contract performance requirements. Work groups should be constituted in ways that reflect the project values identified above as well as with regard to the expertise needed for the particular task. Assignments to work groups will reflect the need to engage both wide participation and to secure continuity of knowledge throughout the migration project. Work groups should be explicitly charged with advancing the project values appropriate to their tasks as well as with completing their substantive assignments. The results of such task work should be as widely communicated as possible, to foster organization-wide learning.