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The Customer, a research project that explores the power of customer-centric innovation. BMC Software was ranked 49 th in the study released yesterday. Our solutions are focused on providing today's leading companies with the most comprehensive solutions and services for them to provide service level management. We constantly strive to be a leader in meeting or exceeding customers needs with innovative technology. For the Innovation 100 selection, companies had to show innovative uses of technology to help companies move from reacting to anticipating customer needs - perhaps even before customers are aware of those needs.