The Project Manager from ITIL interacts on a regular basis with the Technical Contact designated from the client. Regular communication is through fax and e-mail. Telephonic conversations are kept to the minimum. Progress reports are sent to the client on a regular basis. This helps to keep the project on track and any issues or problems are sorted right when they occur.
Client can conduct mid-term reviews at our office.
Our engineers facilitate installation and acceptance testing at client's office. All rights reserved worldwide.