For the latter, all details on the printed forms must be supplied. If booking information is missing the request will not be processed. On receipt of a booking request, a confirmation letter stating courses and dates booked is sent out by the next working day. If a course is fully booked, then a place on the course at the closest alternative date will be offered. If there is no suitable alternative date, then the requester will be advised that they have been placed on a waiting list.
Courses start promptly at the advertised times.
We reserve the right to refuse admission to latecomers. On all practical courses, attendees have a dedicated computer for their exclusive use. Supporting materials are issued on all courses. All course attendees are invited to complete a Course Evaluation Form. Courses are run if there are a minimum of 5 bookings one week before commencemnet.