Cost of missing cartons and accessories will be charged to the customer. Defective Karaoke players and Accessories will be exchanged for identical ones within 15 days after you receive your purchase. Only defective discs may be exchanged for the exact identical discs up to 15 days after receiving your purchase.
Customers are responsible for return shipping costs for returns and exchanges.
Before sending back to us any merchandise for return, please call or email us. All Returns must be accompanied by a copy of receipt.