Among those are the development of an Electronic Information Access and Management Center to coordinate the digitization of material from our collections, conservation of damaged and deteriorating material in our Conservation Lab, and the offering of programs to both the academic community and the public. Library users access the media distribution network on 50 workstations and in 22 group viewing rooms in the main area, in two classrooms adjacent to the main area, in the auditorium and the gallery, and in 31 seminar rooms located throughout the library. Services include the media library, the student laptop loan program, the faculty laptop loan program, smart classrooms and the distance learning videotape collection. The Education Library in Room 205 Dickey Hall and the Communications Reading Room on the first floor of the Grehan Journalism Building are also affiliated by subject discipline with the William T. Young Library. The library staff continues to solicit feedback from the users of our services in order to serve them better.
Customer service is our primary concern in looking at possible changes in service.