The user simply dials Loopback's number and can immediately determine if their system is operating properly. Loopback answers all of these user's questions. With Loopback, testing is just a phone call away. Any user who can dial up a remote system can perform the test, eliminating the need to wait for technical support prior to initial testing. And, Loopback provides the single, simple test which will allow typical users to validate basic functionality of their system without having to rely on technical involvement from others.
Any problems mean long delays and requires strong technical support.
Support is expensive and often wasted since technical assistance is required to determine the difference between user error and actual hardware problems. Loopback has permanent loops available and calls can bonded up to 23 channels. Now, with Loopback, users and technical personnel can access a simple test facility by making a call. No elaborate configuration is needed. No additional people are needed to help run the test.