Actually you don't have to use any Bell features. Each mailbox has its own private number and callers can call it directly. However, we recommend that callers be able to call you office directly and that your office personnel be able to transfer callers to VoiceLink through the use of central office features. In this manner, you can continue to answer calls with a live receptionist, then transfer calls to voice mail only if the caller wants to be transferred. Through these features, any time all of your lines are busy, or any time office personnel is unable to answer the call, calls will go to VoiceLink.
Callers can go to a company directory, or they can go to a general mail box.
A VoiceLink representative will place these orders for you. We have some employees who travel out of state. We provide a generic 800 number that anyone can call in on, enter their mailbox number, security code, and check messages. By pressing '0' callers can be directed to any phone number that is pre-programmed into the mailbox. We have many employees who travel.