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Organisations need to be assured that they get the highest possible service levels for the best price. There are very few bodies protecting e-business standards compared to other more traditional industries. OnSite is the only programme that extends the promise of Application Service Assurance to the Web and e-business environments. Charter members of BMC Software OnSite include Applicast, Corio, Interliant, Motley Fool and Navisite. T l communications France customers now have the guarantee that they will be provided with the highest level of service available.