All that matters is the result, getting the job done well. The truth is that there is no interim step. There are no rewards for good intentions. As an agent you can t pay the mortgage with good intentions. I believe all agents desire to sell the homes that they have listed.
All agents intend to do the best job for their clients.
But we only get paid for the result. We provide for our families based on the results we achieve. I have never heard of anyone referring an agent based on the fact that the agent was nice when the result wasn t achieved. The fact that you are a nice person is a bonus that your client will appreciate when the job is complete. Focus on doing the steps to ensure that you achieve the result that the client hired you to accomplish.