Boston San Francisco New York London Silicon Valley Get the inside scoop on discussions with thought leaders from around the world. EBags president and CEO Jon Nordmark wants his employees to fly like eagles, but structuring his growing company to cultivate teamwork and creativity over the long term is a constant challenge.
Decisions have to be made so much quicker.
We need people who don't need a lot of direction. Protecting eBags's startup culture is more difficult now that he's managing 107 employees. I could talk directly to someone in customer support or pick up the phone and be a customer-service representative. His biggest concern is making sure the company, which sells luggage, briefcases, handbags, and other products over the Web, has the goals, recognition, and communication systems in place to retain his talented staff. What he's not worried about is the market correction.