The fourth step, do it, means exactly that. If you have the solution to the problem, put it to work. According to the authors, this entails mustering the commitment and the courage to follow through with the solution, even if it involves a lot of risk. Starting this afternoon, don't walk past a shoddy product or service without comment and action . . . The Tao of Leadership.
All journeys begin with a single step.
It's up to you to take it. There isn't any wizard out there. Argues for getting results through individual and organizational accountability, and tells how to coach it. An old idea that is gaining new champions. The title says it all.