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Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. Section 258 of the Telecommunications Act of 1996 makes it unlawful for any telecommunications carrier to change a consumer's telephone carrier except in accordance with the Commission's verification procedures. Any carrier that violates these procedures is liable to the subscriber's authorized carrier for all charges collected. With today's action, the Commission resolved the vast majority of the remaining open slamming issues.