Business And Administrative Communication New to the 5th Edition Technology is always changing and this coverage is a major focus for the 5th edition.
Coverage occurs in text, in sidebars, in opening profiles, and in the exercises.
In addition students will find at least 1 URL per chapter with a screen shot and the reason why it's been included. It's not just a list of websites. There is also a Visit Our Web Site icon to bring the web deeper into the book. Actual screen shots of e-mail and word processing messages are also included to help students become familiar with electronic messages. Most chapter-opening profiles are new to this 5th Edition.