If you do not have the invoice, put your name and address on a note with the package. Please be sure to indicate whether a replacement, exchange, credit, or refund is desired. Insure the package with the U.S. Postal Service or the carrier of your choice. Refunds will only be for the amount of the merchandise returned. Strictly Animals gladly accepts VISA, Mastercard, American Express and Discover.
Checks drawn on U.S. banks and money orders in U.S. funds are always welcome.
All pieces are shipped UPS or USPS with insurance as soon as payment is received. Buyer pays shipping charges. Backorders We will notify you via email within 48 hours of placing your order if an item is temporarily out of stock. We will then give you an estimation of when the item will be shipped.