Now, one of the warehousemen starts and ends the communications process. Information is uploaded to the host computer and new information downloaded to the mobile computers in about half the time of the previous system. The touch screen and the faster processor make generating invoices faster and make it easier to calculate discounts. Now the discount for each product is on the invoice. He says the Norand 6100s are even making it easier to sell customers on adding new products or increasing their inventory level of current items.
Customers are more concerned about profit.
They want to know which are their low-profit items. Now, we can deliver that information and use our ability to do so as a selling technique. By accessing customer history information on the unit, says Poczekaj, Euclid drivers can show customers their current order level and show them when they consistently run out before the next delivery. The driver can convince the ten-case customer he needs five more cases, or show him that by taking two more cases he is entitled to a discount. It all adds to my volume and it makes the customer happy.