TotalSpeed will assume that if we do not hear from you stating otherwise, we will repeat the normal service cycle of the last expired billing period. The account will be shutdown if payment has not been received within 40days of the due date. All accounts paid for by Credit Card or Debit Card method will be shutdown 5 days following the due date if account is denied or not allowed to be processed for any reason. Billing, including your full name, user name, password, and the reason why you would like your service to be cancelled, at least 10 days before the next billing cycle. Any refunds will be in the form of a check, allowing 30 days for delivery.
All refunds are subject to approval.
All first month refund requests must received on or before the 20th day of service to allow for account cancellation. This is for verification of billing information and address only. The customer is responsible for any charges that are produced if not following these rules. In other words, there will be no refunds or refunded credit. TotalSpeed Communications all rights reserved.