Wrote contracts for various work performed outside of contractual maintenance agreements. Kept IBM Marketing apprised of all changes that might affect present and future business. Sold the customer on the value of IBM services. Project management skills were used over the course of 4 years, to merge and integrate two large IDNX networks. Both networks were brought up to one Microcode and hardware level after installing multiple engineering changes.
Contracts are currently still active.
Microcode using IBM's Netview DM product. Project involved extensive problem solving and software support. 1985 - 1989 Developed, engineered and implemented Alarming Systems for ATM Networks. Analyzed large, multi-vendor data networks for implementation of IBM Network Services. Marketing support for Network Services, and provided technical presentations.