ProjectorSuperStore must be notified within 30 days from your return authorization date if you have sent us product and have not received credit. Signed proof of delivery to our facility will be required before we can begin our research. Requests received over 30 days from your return authorization date may cause your credit to be forfeited. To ensure a speedy and accurate credit, Customer Service will provide a Returns Authorization Packing List with the RMA number referenced to use as your shipping label. Returns must be shipped freight prepaid, collect shipments will be considered an unauthorized return and will be sent back to you at your expense.
Customer is responsible for shipping charges and risk of loss on all return shipments.
We highly recommend using a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring your return shipment. Please note all additional return conditions stated below, as applicable to your return. Any manuals, cables etc.