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NTT Comware will offer BMC Software's SiteAngel subscription-based service, which now is also available localized in the Japanese language. It can be accessed from any location via the Internet and is platform and browser independent. SiteAngel has been set up in NTT Comware's Data Center in Tokyo, Japan where it simulates the customer's experience at specified time intervals and provides information on response status and availability in the form of charts and graphs. We chose SiteAngel because it enables businesses to measure service level agreements against Web site performance and availability, thereby dramatically improving customer satisfaction. They have selected SiteAngel after evaluating several other tools in the market.