Antecedent variables include supportive climate, conflict handling style, team size and time spent with the team. These key process skills are highly predictive of both team performance and team satisfaction. Our service benchmarks your teams with all of the teams in our database and gives a comparative score on your team's management practices, problem solving skills and conflict handling skills. This diagnostic survey helps to pinpoint where your teams are performing very well, as well as identifying areas for improvement. Surveys are administered to team members and aggregate results are presented directly to the team leader for sharing with the team.
All results are confidential.
We appreciated the powerful transfer learning activities that helped us understand our work environments. As skilled facilitators, they really took us into deep reflective learning. Carol is a professor of change management and OD and teaches masters level students in the Industrial Relations and Business Schools. Carol has presented to many conferences, universities, and businesses in Canada and abroad. She enjoys working with clients to implement teams successfully.