Credo Credo Customers Always do what is in the best interest of the customer. Customers have the power to keep us employed or the ability to make us irrelevant. They are our only true boss.
Communication Always listen.
Listen to the customer. They will always tell you what they need and how you can satisfy that need. Only after you understand the customer can you provide what is needed. Solving the problem or providing the product may not be what is needed. Keep everyone informed.