This paradox is a central dilemma impacting our ability to lead teams through change. We will explore precisely where resistance to change comes from, how it leads to self-limitation and exactly what steps are most effective in converting resistance to change to positive action towards a more desirable future. As well, we will outline a process for buy-in on major change initiatives that helps ensure real commitments are achieved. We believe teams are the best vehicles for driving real change, tapping our people's creative contributions and sustaining high performance. Yet we are frustrated when we see teams bogging down, in conflict, falling short of the mark.
Conflict is inevitable in high performance teams.
How it's handled determines whether it derails performance and morale or leads to breakthrough solutions and increased synergy. The changes impacting organizations present unprecedented challenges to leaders. Customers are more demanding, competition is keener, the work force is more diverse, the shelf life for solutions is shrinking. Loss of control is rampant. Leaders need to let go rather than to hold on.