Roseville Electric customers can be affected by planned and unplanned power outages. This year scheduled outages have occurred when Roseville Electric crews performed routine maintenance and upgrades of the electric distribution system. When an outage is scheduled, Roseville Electric notifies all customers who may be affected. Since we've been upgrading the system, the number and length of unplanned outages has significantly decreased. Sonny McCraw, Electric Superintendent Unplanned outages are caused by storms, when contractors dig into underground lines and from other isolated problems, such as transformer failure or metallic balloons in the lines.
Crews are available around the clock to respond to problem calls and restore power.
Know how to safely change a fuse and reset your circuit breaker. Have emergency supplies on hand, such as a flashlight, portable radio, and plenty of extra batteries. If you or a family member are dependent upon life support or medical equipment and an outage is causing a life threatening emergency, please call 911. Trained emergency medical personnel are ready and available to assist you during an outage or at any time. Check your circuit breakers to see if the problem is within your home.