Assesses individual performance and provides supervisor with input for annual performance evaluation. May supervise lower level technicians. Begins the process of gathering documentation by sending correspondence from the Division to medical and other sources identified by the applicant or beneficiary as having information relative to their medical, work, and functional conditions. Tailors correspondence to gather information regarding specific impairments alleged, type of claim, and alleged onset of disability. Reviews documentation for additional issues not initially identified.
Contacts applicant and physician to arrange medical examinations as appropriate.
Reviews completed disability claims for technical compliance, accuracy and completeness, and required signatures. Maintains quality assurance statistics for the Unit. Inspects cases to detect errors in process, inadequate documentation, and designation. Performs quality assurance reviews of work performed in the Unit and identifies problem areas. Devises methods to correct problems including remedial training of staff, modification of procedures, or processes.