RMA Numbers are good for 30 days. Compatibility is not guaranteed. When cross shipping items, we will secure the funds with your credit card until we receive the defective item. Missing items subject to a restocking fee. Invoice required for any claims.
Credit is issued after all items have been received and verified.
Opened software and special order items such as custom cables are non-refundable and will only be replaced with the same item. This warranty is limited to the original purchaser and is not transferable. The products shall not have been previously altered, repaired, or serviced by anyone other than an authorized service person. Serial Numbers shall not have been altered or removed. The products shall not have been subject to accident, misuse or operated contrary to instructions contained in accompanying manuals.