Computer is still dead. Not allowed to troubleshoot by Compaq, we wait on hold for about 45 minutes. I took the phone from the onsite techs hands, after explaining to rain man that we just replaced the card, silence. I suggested that he send me everything, main board, cpu, memory, and power supply. The tech replaced both the motherboard and power supply.
Computer is still dead.
I say, and send the correct motherboard too. Another 30 minutes waiting for the supervisor to tell him about the wonderfull service I'm getting. The parts are late, but eventually get here. Only the cpu shows up. I still have the wrong motherboard.