Action notes and review flags must be used in tandem in order to trigger the appropriate action when the item is discharged. One should not be used without the other. When action is required, a flag should be set and an indication of who is to perform the action should be included in the note. When this happens, use the flag that password security provides access to, regardless of the nature of the action to be performed. Action notes should be dated and initialed.
Clarity is more important than consistency of style.
Since staff from different departments have need to use the NOTE field, care should be taken to keep notes short yet meaningful.