Training for care providers and raising skill levels are among the most crucial of elements in supporting and resolving crises, and can be a key to preventing future crises. Fifth, a consultant can train, counsel, and support the person presenting the problem behavior. This may be time-intensive and is often prohibitively expensive. Sixth, and finally, a consultant familiar with resources in the community can assist with the identification of relevant support services, such as drug and alcohol programs, therapists, psychiatric services, and respite for care providers. In most successful technical assistance efforts, the technical assistance person and the care providers have a collaborative, ongoing relationship with well-defined roles.
Close attention is paid to follow-up and evaluation.
Cultivation of this relationship is often a top priority throughout technical assistance efforts. Many actions can build this relationship, such as including care providers in planning and decision making, asking care provider opinions, and getting to know the care providers at least a little. A friendly, non-judgmental demeanor is of great assistance as well. In training situations, the trainer will provide assistance by raising the knowledge and skill level of care providers. Common training methods include lectures, workshops, demonstrations, mentoring, coaching, or media presentations.