There are 2 entrances. The main entrance faces the Simei MRT station and there is a gentle sloping ramp from the road to the entrance. The back entrance where the taxi stand is located, has a gentle sloping ramp to the pedestrian surface.
Directional signs are visible.
Two lots are reserved for the disabled at Basement 2 on the right side of the lift. Ramp is provided from lift to carpark. Autopaying Machine for Parking Available at Basement 1, Level 3 and 5. Buttons of the machines are placed too high. Lifts Accessible to the disabled.