The quality improvement of management system is leadership, vision, and strategy is also important. Progress of organization is one of the final aims of total quality management system. Technology, speed, and flexibility, vitality are the means. Also ISO9000 and TQM means close relationship. 12 ISO9000 series is quality assurance model and also manage, perform, and verify is important thing on the ISO9000.
Conformance is also means.
TQM means quality management so building a quality in the process is most important. On the process and in the process is most important thing. Performance is also important. 13 Framework of TQM is like this. Lower label of base of methodology of TQM, I mentioned formally.