This reference may be achieved by notifying your regular contact of the conflict and seeking resolution with them. You can do this by calling the CBF or completing the attached form. You can also contact the NECA Adviser to discuss how best to resolve the dispute. When to use Phase B Sometimes, conflict which cannot be resolved by negotiation escalates. A dispute is a conflict which has escalated to the point where the parties have become entrenched or the difference appears irreconcilable.
Disputes cost everyone time and money and are damaging to relationships.
The CBF will provide you with a list of options available under Phase B of Circuit Breaker and will discuss these options with you. Phase B provides for the use of qualified, experienced and independent people to assist in resolving the dispute. Choosing a Process Choosing the appropriate dispute resolution process may avoid or significantly reduce the cost and delays associated with traditional court proceedings. This enhanced communication increases the chances that the parties will resolve the dispute themselves. The role of the neutral party in this instance is to make a determination on the respective merits of the competing claims.