Bank clerks process and track large volumes of banking transactions by compiling deposit, withdrawal and payment records, and by verifying and balancing automatic teller transactions. They may also process credit applications, such as mortgages. Insurance clerks handle insurance policies by setting them up, renewing and cancelling them. They also review policies for appropriate coverage, calculate payments and bill policy holders, and compile and maintain information about claims and rates. Other financial clerks may work with rental and other real estate transactions or with various types of securities, such as pension funds.
Collectors collect payments on overdue accounts and loans.
They have the additional responsibility of tracing debtors. This may mean gathering information from family and friends of debtors and talking to the debtors about the repayment of their debt. Previous related work experience, including customer service and interaction with the public, is beneficial. Office and business administration certificate and diploma programs with courses in bookkeeping and accounting are offered by most B.C. public colleges and university colleges. These programs prepare graduates for entry-level positions in both public and private enterprises.