Finally, community organizers would get mission critical customer feedback on the performance of their site and it's members, along with useful aggregate transactional and demographic data. The service will allow subscribing shopping portals to seamlessly provide consumer generated merchant ratings and reviews while strengthening their brand. Shopping site organizers can monitor their network 24 hours a day for reliability and customer satisfaction. Holiday shoppers will be able to view, consumer generated, reliability ratings that measure merchant performance in key areas, including management accessibility, safety of payment process, reliability of advertising claims, on-time delivery, customer support, refund policy, privacy practices, and comparative prices. Merchants reliability monitoring 24 hours a day seven days a week.
Consumers can easily access past customer experiences with a merchant.
Integrated privacy and reliability and customer satisfaction monitoring Ratings accessible in English, and Spanish. Merchants access customer feedback to increase consumer satisfaction. Members can customized surveys to receive specific customer feedback. Aggregate transactional and demographic data available for bench marking. There are number reasons to set up user generated ratings and review through ePublicEye. rather than developing it in-house.