Job request is brought to the Printing and Design Office. A customer service representative receives job from customer. The customer service representative discusses with customer a job completion due date based on the appropriate timeline and the needs of the customer. Customer service and graphic supervisor process job request. A customer service representative enters the job into our database by which we track each job throughout all stages of production.
Designer reviews the job.
A designer reviews the job, all instructions, and accompanying materials. Designer completes the job and submits it to an editor. Completed job is closed. The editor approves the final version and closes the job in the database. A customer service representative notifies the customer that the job has been completed.