Our client satisfaction survey shows that most clients are very satisfied with the service they receive from us. We put out a call for proposals according to a pre-determined schedule.
Any interested agencies can submit a proposal.
They will go through two stages of evaluation. First, in prequalification , we assess whether agencies can meet our mandatory requirements for the services. If agencies pass that phase, they are invited to submit a complete proposal showing how they can meet our quality standards. An evaluation committee, made up of CCAC staff, clients, caregivers, and community partners, evaluates all proposals. The evaluation committee evaluates and scores the proposals on how well they meet the CCAC's quality standards.