In order to maintain a high level of expertise, Transwave installers and technicians regularly participate in vendor training programs and seminars as new products, or revisions of existing products, are introduced. Field engineers and installers arrive on-site in fully equipped service vehicles carrying a full range of test equipment, spare parts, and customer specific system operation and maintenance documents. We provide project management and installation supervision as well as complete turnkey system installations year round. From the top of the World Trade Center to the remote regions of Siberia, our personnel provide the types of services our customers have come to depend on. Preventative maintenance programs and schedules are based on customers individual requirements, industry standards, FCC regulations and manufacturer recommendations.
Corrective maintenance is incorporated in our standard maintenance functions.
This provides customer savings in the form of timely response to restore systems and repair of failed equipment. All programs provide both preventative and corrective services, and can be customized to meet your specific requirements. Priority service coverage offered five days per week, Monday through Friday, 8am to 5pm, exclusive of holidays observed by Transwave. Extended Service Coverage. Priority service coverage is extended to seven days, twenty four hours per day to accommodate non-standard business hours or special needs.