The County IT budget is partially financed through a chargeback to the agencies, a process which is not clearly understood. Slide 6 of 28 Agencies do not understand the method or algorithms used to determine the budgeted amount.
Agencies feel the fees are too high.
Agencies are not clear what services they are receiving for the money. The County IT budget is partially financed through a chargeback to the agencies, a process which is not clearly understood.