Our new Auto Track system will provide all the information you need to track your package. Tracking Information we be available 12 hours after the order is shipped. Orders placed before 12 noon PST are shipped the same day provided the items ordered are in stock and pending credit card verification and approval. This does not represent a guarantee. We are not responsible for delays.
All racquet manufacturers provide a full one-year warranty against manufactured defects.
If a racquet purchase from the Tennis Company appears to have a defect, the racquet must be returned to the manufacture for inspection. The final decision concerning replacement belongs to the manufacturer, not the Tennis Company. If we send in the racquet for the replacement process will take 4-5 weeks. Several manufacturers including Wilson and Prince allow the customer to deal direct, reducing the the replacement process to 2-3 weeks and saving money on shipping. Head is the only manufacturer that will not ship directly back to the customer.