Conflict resolution uses sociology, history, economics, political science, psychology and many other fields to help us analyze conflict to figure out more clearly what the issues are and what's causing conflict. Conflict resolution really stresses trying to find a solution where everyone wins.
Conflict is a normal part of living.
Another way that teenagers can use communication skills is through problem-solving techniques that can be applied to everyday life. This enables teenagers to examine the problem, rather than attack the person. There are a lot of racial and cultural tensions in high schools. A lot of schools are dealing with that by using diversity training, another aspect of conflict resolution where different groups get together and explain how they feel. A lot of conflict resolution work is preventative, looking at ways conflicts can be prevented or contained so that if it's between two people, it doesn't spread.