Employees and physicians must understand that compliance is serious. Noncompliance can affect both the individual and the practice. The practice s viability depends on team effort to ensure compliance with laws, rules, and regulations. Clearly detail actions that will be taken in cases of noncompliance, and enforce them, if necessary. The loss of gainful employment from the practice should be included as a final disciplinary action.
Communication is the key to the success of a compliance program.
Identifying compliance issues should be seen in the context of ensuring high-quality patient care and billing appropriately for services provided. Employees should not be discouraged from asking questions and clarifying issues. Moreover, compliance should be a concern of all employees within the practice, including physicians. Try to communicate a philosophy of improvement through cooperation. And help employees understand compliance-related scenarios for example, develop training to help employees understand basic compliance actions that may be taken by the government, such as subpoenas, and the employees responsibilities in responding to them.