The new Internet service evolved from a continuing commitment by SunExpress to provide Sun customers with quality products and fast, reliable service. In developing SunPlaza, SunExpress worked closely with customers, gathering suggestions and requests from focus groups, surveys, Web comments, and e-mail. This input was integrated into SunPlaza's design. For example, individuals may place orders for themselves if they are authorized by their company to do so. Alternatively, corporate buyers can place orders on behalf of other employees, who may select items for purchase from SunPlaza and then forward their lists to the buyers, mirroring standard corporate purchase requisition procedures.
Customers can also monitor the status of orders from their origin to final shipping.
Keeping this in mind, we designed SunPlaza to accommodate both types of corporate purchasing. Any number of individuals may register as Authorized Buyers to order online, or purchasing managers can order for employees across their organization. A Walk Through the Plaza Customers enter SunPlaza through the Sun home page. Once inside SunPlaza, they have secure, instant access to the information necessary to make purchasing decisions, conduct business transactions, and track the status of their orders. Anyone can view the complete online catalog of products and services, information about special promotions, ask questions, or give feedback.