Chances are, with 20 or more other students in the same class, you will not be the only one who is not really clear on the same thing. It is, however, important because it affects how the trainer and all in the class relate, hear, etc. Following the 3-4 simple rules of teleclass etiquette is not difficult, and makes all the difference in having the class be enjoyable and easy to hear and communicate or not. Sometimes hanging up and calling back, or changing phones or phone lines will solve the problem easily. If you cannot understand a part of your lesson, or if you are having a problem generally with a certain class, feel free to e-mail or call the trainer and explain your problem and ask them if they will help you.
All trainers have their names, numbers and e-mail addresses on the class roster.
Don't be shy about asking for extra help, just as you would in high school or college. The trainer is there to help you get the most from his or her class. All the trainers I have ever had have been MORE than willing and encouraging in having their students e-mail or call them if they are having problems with the teleclass materials. If you still are missing the same questions, e-mail your trainer for that class and ask them for help. All rights reserved.