In order to respond to aspects related to security, technological tools have been developed such as cryptography, firewalls and digital certificates. The lack of confidence stems, in part, from time asymmetry and information asymmetry. In effect, even if Internet does reduce the time for some transactions to be completed, most real world transactions require some form of movement of goods or services, thereby introducing time asymmetries in the process of exchange of assets between transacting parties. This situation imposes certain limitations on knowledge of the product and, therefore, uncertainty regarding its quality or that of the vendor.
Confidence is pervasive in all the client relationship process.
Without the appropriate level of confidence, the exchange of information between individuals and organizations will be limited. Gallen , Switzerland. All rights reserved. Developed and maintained by the NA Team . Send comments and questions regarding content to the NetAcademy Editors .