Particular components favoured by the network operator can be incorporated within a customised adaptation of the system. The centre of the management system is the communication platform, which must be very flexible as it is used so often. A large number of applications and solutions exist for this. Communication between individual applications takes place over internal interfaces. This enables the operator to centrally administer large volumes of critical data, for optimising network performance and service provisioning.
Analysis takes place through continuous supervision and summary statistics.
The data is collected over SNMP and is read from data files. When exceeding threshold values, alarms are generated at the central management platform. Alarm-management is absolutely necessary for the reliable achievement of target service levels. Besides the interpretation of occurring problems, the Telenet network and service management system offers extensive service and performance reports. These reports can also be made accessible for customers over a secured web-portal.