42 USC Section 654b. Printing and mailing payments to the proper party. Responding to parents who request payment information. SDUs may be operated by Child Support Agencies or private contractors. Private contractors may then use sub-contractors to perform various functions.
All payments are to be processed within two business days.
Three States received waivers of the requirement, and 12 have failed to meet the implementation deadline. The states experiencing the fewest problems implementing their SDUs took an incremental approach. This allowed managers to test procedures and equipment in small pilot projects before using the new procedures on a large number of payments. Many states experienced initial start-up problems. However, the severity of most problems diminished over time.