A maintenance dream - little or no problems. The bike usage isso high and the racks are always so full, that we can't even market them. When our buses were at the Atlanta Olympics, everyone wanted to know about our racks and we proudly recommended your bike racks to other transit agencies. We have 3 bike racks in use at present. We have had no problems.
Customers find the racks easy to operate.
Dennis Jensen, General Manager Duluth Transit Authority Duluth, Minnesota that met all the criteria for our bikes on buses program. The rack is widely accepted by the public for its ease of operation and independent loading feature, but more importantly it isaccepted by our drivers and maintenance personnel for its compatibility with our daily operations and maintenance procedures. Robert Flor, Market Development Planner King County Department of Metropolitan Service Seattle, Washington Seattle Metro's experience with the Sportworks' bicycle rack has been very positive. Our customer's are enjoying the racks and we are seeing an increase in mutimodal trips. We also have appreciated the close and enthusiastic support that we have received from the Sportworks staff as the bicycle program has taken off.