The software captures a large amount of information and generates numerous forms and reports without DePaul-specific programming. Not only is this process less time consuming, it's less costly in the long run. When universities are forced to customize software before implementation, they must invest significant additional programming time. In addition, future maintenance costs are high. When an updated version of the software is released, the university must again spend time and money to keep its customized features operating.
Customized software is also more likely to have problems that are difficult to correct.
The more unique alterations are made to the basic program, the harder it is for a software vendor like PeopleSoft to provide support. Customization has caused several schools to experience costly breakdowns and delays. DePaul is committed to implementing the basic system with as little customization as possible. Operationally, there will be changes based on what the software will allow users to do. For example, users can set up short cuts for many tasks using the windows-like interface.