However, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges. If the exchange is of lesser value, we will need permission to credit your credit card for the original order and place a new order. In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacement merchandise. Currently we accept orders that ship to the United States, Canada as well as all international orders.
Customers are responsible for paying customs and import duties.
Bamboo Inc. cannot determine in advance what these fees will be. For more information please contact your local customs office. In order to keep prices low and offer a large selection of the latest styles, we have chosen to not print a catalog at this time. We are committed to protecting your privacy. At Bamboo, Inc., we are committed to protecting your privacy.