The Call Center only hires the most qualified and competent employees. Each operator must complete a comprehensive 6 week training program. All operators are also monitored and required to complete ongoing training. The Call Center also has supervisors on site 24 hours per day. These recordings are stored for 1 year and are easily retrieved if there is every a problem.
All employees also have medical benefits.
Our employees are our number one asset. Our operators verify all message information with every caller. Our shift dispatcher reviews all messages. We can even record your message live into a voice mail. All answering services must place callers on hold.