This is both good and bad. Good because it's easy to use, bad because it reloads all the junk you don't want. You get an 800 number for tech support. Of course, this is only good for easy newbie questions since they usually get it wrong on the tough questions. You get a pretty setup guide and box.
Cables are color coded for easy setup.
You get lots of mini books to read. I bought my first 'puter from Acer. I bought it to play games on. It had DOS 6.22 and Windows 3.1 on it. It was working fine yesterday.