The wear and tear of flying between Illinois and Texas to help care for his ailing grandparents, their ranch and their lumber business finally got to Todd Purifoy. I told the company that I'd hang around for a month or two or however long it took to train a new person, but that I'm going to have to leave. But International Truck didn't want to let him go. He was too good at handling the company's worldwide Windows NT e-mail system. So Purifoy's manager packed up, flew to Dallas and scouted out a field office to which Purifoy could relocate.
Data undersells the move, however.
Not only did the company devise the plan, he says, but it also paid for an Integrated Services Digital Network line to Purifoy's Dallas home. Purifoy, who had been at International Truck for about one year when this happened in 1998, says he was surprised and grateful. And now he's dog-loyal. But none remotely interest me because of the things that International Truck has helped me do. That's what you call a successful information technology retention program.