All claims must be submitted within 30 days of occurrence and must be authorized by The Merrimac Group. The Merrimac Group reserves the right to replace devices with refurbished units of like kind and quality. Net account must be in good standing in order for the coverage to be effective. We cannot offer the service at this time to subscribers using the purchase order billing option. This program does not insure against damage covered under any manufacturer's or supplier's warranty or service contract.
Coverage is limited to device replacement only.
Intentional, fraudulent, dishonest, or criminal acts committed by you or parties having an interest in the covered property are also not covered. There is no cash paid, reimbursement to subscriber, or upgrades allowed. Please note that this coverage is also immediately terminated if you discontinue your Palm. Net service . The Hartford Fire Insurance Company may cancel the coverage by notifying Palm.