Note that even if it is set to No, non-printing patient totals are still included in the statement summary and their transactions can be processed. Check your statement closing date, Any transaction activity after the date shown are excluded from a statement. Diagnosis codes don't print beneath every service.
Diagnosis codes print just once on a statement.
You processed a batch statement run, then immediately generated another batch statement run. The totals are the same but some of the services and associated payments and adjustments are missing. At the end of processing the first batch run, zero-balance transactions were marked as processed. Processed, zero-balance transaction groups do not appear in either single or batch detailed statements.