Choose the right expert at the right price, anytime day or night, at PC World Expert Help . Text printouts look attractive, with clean lines and smooth curves, though letters have the grayish-black look characteristic of HP's recent ink jets. A more serious flaw is the tiny white dots we detected inside larger letterforms where ink failed to cover the paper. The 960c does a wonderful job on graphics, printing gray-scales with excellent detail and realistic shading. HP's driver lets graphics pros choose to print gray-scales with only black ink or with a combination of color inks.
Color graphics have fine detail and subtle shading.
We also like the 960c's design. The online help files don't provide much enlightenment. The 960c's ink costs per page of text run to 3.6 cents, though color graphics price out at 11.2 cents. The prints don't look great with their dots rendered big enough for a fax machine to capture, but whoever gets your fax will be able to decipher it.