5 Most students were able to use the service after one group instruction session. 4 Most students were able to use the service after two group instruction sessions. 3 Most students who were able to use the service needed individual coaching. 2 Only high achieving students were able to use the service with a minimum of coaching. 1 Most students were not able to use this service at all.
Bilingual access is available.
Technical Overall ease of setup. I were able to click an icon or select a bookmark on the desktop and the online reference home page came right up. It was easy to save the results of a search. It was easy to print the results of a search. It was easy to e-mail the results of a search.