I just read your story regarding telecommunication companies and how little has changed as a result of the 1996 telecommunications act.
Competition is good when the demand is high.
However competition is not good for the customer when the demand is low and the reason many elements of the telecom act have not been implmeneted is because one size does not fit all. Telephone companies have already realized that customer relations is important and that the price-value factor is the key to success. Telephone companies are making great strides in becoming a one stop shop for all your telecom needs so that prices can be more competitive. However, telephone companies are highly regulated even with deregulation going on. Diskeeper Get Max System Performance.