Members may express disappointment with the lack of progress. They can feel angry about goals, tasks, and action plans. Consider a retreat to address the feelings and concerns in the group. Implement selective abandonment to refocus the group. Clarify expectations of behavior among group members in and out of meetings.
Dissatisfaction is replaced by harmony, trust, support, and respect.
Group members are more open and willing to provide feedback. Invite a critical friend to work with the group. Monitor and regularly update group norms. Group members work collaboratively and interdependently, show confidence in accomplishing tasks, share leadership responsibilities, and perform substantive work. Ensure the group continues to learn together.