WorldTracer Services suite of industry applications is a comprehensive airline information management system for mishandled property that sets the standard for baggage and cargo services worldwide. By incorporating multi-system functionality into a single product, WorldTracer is flexible, fully integrated, and easy to use. Co-sponsored by SITA and IATA, WorldTracer was introduced to assist in the rapid recovery of misrouted passenger baggage, allowing information exchange within a given airline as well as between airlines worldwide. Today WorldTracer consists of distinct service modules for tracing and management of baggage and cargo along with extensive reporting capabilities. These modules allow for full customization of baggage handling requirements and cargo service.
Customer feedback plays an integral part in determining future system development for all modules.
An active user group consisting of airlines and handling agents worldwide, meets annually to prioritize enhancements and exchange views on baggage and cargo industry trends. With some 300 customers, WorldTracer has achieved a global presence providing airlines and their agents, at over 2,200 airport locations, with a standard worldwide industry baggage tracing and cargo service. WorldTracer Services suite of industry applications demonstrates our commitment to meeting customer needs and serves as an example of how SITA is growing and expanding in partnership with our customers. Baggage Tracing WorldTracer Tracing is a highly effective yet easy to use baggage tracing system providing continuous tracing for up to 100 days. It incorporates IATA rules and recommendations concerning baggage tracing.