The product is improved, but we have been struggling with the slow performance. Hear all about the gory details at the CIC WebCT Issues meeting December 5. After spending some time attempting to determine the best streaming media technology option, we decided to offer all major options. The service brings together hosting, training, help desk, self-service and technical support. It also integrates with services of multiple existing production centers on campus.
Academic customers receive the service free of charge.
Inspired by the University of Chicago s beautiful facility, we are working with our major undergraduate library to create an appealing study and gathering space for students. We are also negotiating with our student unions to reconceptualize and relocate our 24-hour student computing lab from the main information technology building to one of our unions. Students are provided with intensive technology training in preparation for competitive careers and leadership in the IT field, in addition to comprehensive academic support in preparation for University admissions. The Academy represents one remedy for bridging the digital divide in a local context and contributes to the expansion of the UW- Madison admissions pipeline. At least 15 students are recruited annually, and retained through high school graduation.