Only trained and authorized persons shall be permitted to operate a powered industrial truck. Operator Training program should center around the company's policies, operating conditions and trucks. The operator training program should NOT be condensed for those claiming previous experience. Content of the program should emphasize safety of stock, equipment, operator and other personnel as well as explain the reasons behind the rules. It should also cover the equipment functions, operating limits, name plate, center of gravity, stability, etc.
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Operator shall be evaluated in theoretical knowledge and hands-on performance. Training and refresher courses required. Not to exceed every 2 years. When accident or incident occurs. When there is some change, such as new equipment or a modification or a change in regulation.