The NADA says that the average technician spends one hour per day at the parts counter. Service pricing guides eliminate the need for technicians and parts counter personnel to get involved in the pricing process. The service advisor also spends much less time on calculating prices and can focus on what we want him to be doing - asking the customer for the order and providing excellent service. The ADP Hayes-Ligon Service Pricing Guides are compiled under the direction of a team consisting primarily of former service and parts managers with approximately 400 years of combined experience. The guides can be provided in the form of software that can roll the estimate to an appointment or work order and can automatically check parts availability.
Dealers can also use the product stand-alone on a personal computer or obtain paper pricing guides.
Updates for both software and paper guides are provided on a monthly basis. ADP Dealer Services Group provides turnkey systems to more than 18,000 auto and truck dealers and manufacturers throughout the United States, Canada and Europe. ADP Dealer Services Group is the third largest business unit of Automatic Data Processing, Inc. Inc. For more information contact ADP Dealer Services 1950 Hassell Road, Hoffman Estates, IL 60195.