Internet Purchases Return Policy 1. Returned products must be in their original packaging. Only products in new unused condition can be returned for credit.
Customers returning products are responsible for all return freight charges.
All items must be shipped freight prepaid to the Wiha USA Distribution Center. Items returned under warranty will be for exchange only, no credit will be issued. Warranty replacements are subject to inspection for misuse prior to being replaced. If an obsolete tool is returned under warranty it will be replaced with a similar tool of equal or greater value. Your warranty replacement tools shipped back to you will be prepaid and freight free.