Technical Alerts - proactive bulletins that caution you about potential critical bugs or problems. Product Upgrades shipped on demand. We make effective and timely communications with our clients a priority. To help achieve this objective, Xtime Support provides technical alerts to client-designated authorized users. These proactive bulletins act as cautions about potential bugs and application problems.
Alerts also communicate information on product upgrades and bug fixes.
Premium Technical Support for Managers Xtime's Premium Support Plan for Manager Users is designed for partners that require direct support for their Manager User population. Xtime's Premium Technical Support for Managers offering, guarantees an extended user base with direct support from Xtime technical experts. Live phone support and e-mail assistance are both available to these users 7 days a week. Access to training resources relevant to Manager functionality as well as Employee User guides are also available on-line. Telephone Support for all level issues.