If you sustained losses or damage when Norfolk is declared a federal disaster area, you may be eligible for aid. Please have your Social Security Number, Address of damaged property, directions to the property and telephone numbers where you can be reached during the day. Help may include temporary housing or repairs, low-interest loans and grants. Victims must register with FEMA prior to seeking other assistance. The Red Cross helps families rebuild lives by providing assistance, including food, new clothing, temporary housing, medicines, occupational supplies and basic household items.
All services are free of charge.
Types of disaster loans include Home, Business Physical and Economic Injury. Bundled and bagged refuse will be collected at curbside during normal refuse collection days. If you have bulk items please follow normal collection procedures. If you have bulk items, please call 441-5813 to schedule a pick up. A representative from the department will be assigned to assist and expedite the permitting process for any disaster victim.