Gary Poster, with essential assists from Galyn Norwood, Phiroon Phihakendr, Jose Quijada, Pavandeep Kalra. IBM and Wang Laboratories. After witnessing what happens when a company coasts on its reputation, he developed a strong set of business ideals and put them to work at Cisco. Chambers' unbending focus on customer service, aggressive employee recruitment and willingness to adopt the technology of other companies have met with success. As phone companies start to use Internet-style hardware, Cisco should profit from huge growth in its potential market.
Analysts expect success, rating it a strong buy.