Content over technology. Instructional design will be the answer and is gaining credibility. Using instructional designers will help us get to the context. Find content that can integrate seamlessly with LMS in a reasonable budget. Need to continue tracking that LMS provides, who's using e-learning, how, etc.
Customized content is key.
Templated solutions are attractive, but need to be customizable, tailored to the organization. Design methodology is getting more compressed and more specific, not just knowledge, but sharing. We need new structures for this. PDAs, portable, current, on-time. Tracking and systems behind the learning.