Dear Friend, As Director of Technology for the 1200-member travel consortium BTS Travel Network , I was amazed at the level of anxiety and concern on the part of travel agents over the emerging personal computer and Internet technologies.
Cost is always a big factor.
Almost every question I get asked involves how much a new technology will cost to implement, and whether it's worth the risk and expense. It's all the more amazing because in my nearly 20 years of computer consulting, I've found very little correlation between price and capability. At the heart of the matter, I believe people are scared partly because they don't have a basic grasp of technology fundamentals. The challenge is to get good, unbiased information. And much more We'll also provide some great networking opportunities.