Most security companies operate 24-hours a day. Supervision should be provided at all times. As a customer you deserve to have a well-trained representative of the security company answer and respond any time you call. Answering services cannot make decisions for security companies. A 24-hour a day radio and telephone communication system should be an integral part of any security company.
All security companies have similar fixed costs in terms of doing business.
Payroll expenses, insurance costs, maintenance and overhead are just some of the factors which help determine the price a security company charges for its services. If a security company charges too low of a price for its services costs are being cut somewhere, possibly at the expense of the customer and the service which they have been promised. The old adage You get what you pay for is just as true in the security industry as it is in all other business. .