Corporations dedicated to implementing a standardized handheld program should seriously consider incorporating handheld devices into their overall management strategy. Getting a handle on a mobile device program starts with taking a detailed inventory of the handheld devices your employees are using. It is important to inventory not only the system requirements of each device but also the specific need of each job or department. To work properly and efficiently, some applications require upgrades or replacements of devices. Determine the hardware requirements necessary to access the information.
Different devices are better equipped to handle different types of data access.
A Palm Pilot's sizable screen is better suited to provide a sales representative with critical information regarding customer accounts, for example, whereas a smart phone, with its small screen, is better for accessing contact information. Each device being used should be properly configured for supporting each employee's or department's specific job functions. For example, each device a company supports needs to be compatible with and able to access the software it will deploy. If employees purchased their own handheld devices, determine how your company will support their equipment. But it is difficult to control which devices people purchase on their own.