Always trying to use compensation in the form of bonuses at the end of the year, because we experience the same kind of motivation when we try to diet. The impact is so far away from the activity or the behavior in terms of timing that it's real hard for us to realize the value of being on a diet. The best way to do it is, don't react to the sour attitude. . . . When you first stop reacting to his behavior, he actually will act out more, but eventually, he will stop. The behavior will become extinct because he's not getting any feedback that causes him to continue the behavior.
All behavior is consequence-based.
And if you want to make a good behavior extinct, you can do that, too, by not reacting to him. So if you never give him any incentive or never pat him on the back or never give him any feedback, this is how good employees turn bad. Without feedback, you're dead in the water. That behavior will become extinct. Employees need to be more motivated than ever, because there's a latent potential that's there that has to pick up for the people that are being laid off. . . .