We do not pay for return shipment, but we will ship the replacement item for free. Due to the fact that all of our systems are custom built, there is no return on systems. Their quality is guaranteed. No items may be returned burnt or with defects caused due to improper handling or installation. Refunds or credits will be minus the restocking and shipping fee.
All returns require a return merchandise authorization number.
Returns are usually shipped to our Texas branch. We guarantee no returns on opened software. Storage devices are eligible for replacement only. Some manufacturers require that products be returned directly to them. These include Toshiba and Creative Labs among others.