In fact, Mitch was doing his best to encourage Dustin to do the right thing. One important thing to learn about businesses, and it does seem that Dustin is sufficiently oriented this way that he needs to know all about it, is that in business you need to be independent. You need to be able to do for yourself what needs to be done. If that means to get in there and read the documentation, so be it. If that means to hire a temporary contractor to do the work, so be it.
Businesses succeed both ways.
What Dustin was asking for wasn't simple advice. It was for someone else to go look up the answer for him. Most likely Dustin didn't realize that, or didn't realize that you're not independent if you keep operating like that. Teachers and mentors generally do not tolerate those who totally lean on them for everything. They do not because they know that such behaviour does not produce anything but someone that is dependent on others at all times.