In store customer service starts with the way the store is planned and the stock laid out and replenished. Our customers want to be able to help themselves, without fuss, but want us to be on hand whenever they need help. The way we operate is geared exactly to this. The design, production, buying and merchandising teams and all other central functions are based at our head office in Ealing, West London. We are not a highly structured, committee type of business.
Careers can progress quickly.
We have a strong commitment to training throughout the business and our purpose built training school is close by our Ealing offices.