Not only will this alternative to hard copy statements be a cost saving, financial institutions have the ability to send statements whenever they choose and therefore do not have to rely on a mail house for distribution. This function is extremely practical as it allows customers to view their statements anywhere, any time. As some members will not have access to certain programs, this choice ensures all customers are able to open and therefore read their statements. Financial Institutions have the option of sending the emailed statement as a standard attachment or a self-extracting archive. Customers stipulate the password, which will be required upon receipt of the email in order to view the statement information.
Customers have the ability to customise the mail message subject title.
This will enable the recipient's email program to identify the email and automatically transfer it to a specific folder within the email program, if supported. Statement data is merged into a template to produce a professional statement format. If sending html-formatted statements, the option exists to embed graphic based advertising either within the html file or text based advertising in the email message. Although customers choose to have statements emailed in a certain format, the financial institution in the end has the last say. Financial institutions are therefore in a position to overrule any parameters set by their members where necessary.