Record of recent accomplishments in new market identification and analysis, long-term strategy development, product introduction and management. Career emphasis on market premiers of products utilizing interactive communications technology.
Background reflects innovation, judgment, strengths in goal setting and team building.
Oriented to business profitability, full use of available resources and customer satisfaction. Participated with teams to guide development of standardized metrics across multiple disciplines including all functional, first and second line directory publishing and sales processes. Responsible for delivering bottom line monthly and quarterly productivity reports and recommendations. Develop strategies for products to increase profitability and growth of customer base. Analyze, identify and recommend new markets appropriate for Pacific Bell Directory via new product introduction and market segmentation strategies.