Some solutions are specific to heritage platforms, pending future integration. These are also indicated in the solutions table below. CAS Solutions Solution Platform Description Market Technician's Tool Box Compaq Digital Comprehensive maintenance and product info on CD-ROMs. The depots inventory critical spare parts for Compaq servers and workstations for availability within 4-Hours of placing an order. Compaq Compaq s most comprehensive support program, designed for customers who maintain business-critical application environments in which there is very little tolerance for system downtime.
Customers receive unlimited parts exchanges and hardware telephone support on a contract basis.
Digital Compaq s most comprehensive support program, designed for customers who maintain business-critical application environments in which there is very little tolerance for system downtime. Customers receive extensive technical services, unlimited parts exchanges, the highest discount on parts, and hardware telephone support on a contract basis. Customers are also eligible to purchase Recover-All Service. It includes attractive discounts and prepaid freight for new and exchanged parts. Help Desk and need technical support services in addition to basic Parts and Parts Exchange.