Explain SAP and illustrate its application to E where relevant. The answer starts with Section 4.5 of the text. E is not a competitive business but it now operates in an environment where its citizens are seen as customers to be served in a climate of efficiency and cuts. There are possibly few strengths worth noting, other than the fact that Councils have been operating for many years. The weaknesses are evident following the chaos of the merger.
Decentralisation is a goal.
Organisational Issues . This is a critical issue for E . Skills and competencies are also lacking in the organisation. IT Strategy . E has inherited a variety of systems and there is a lack of a good integrated communication platform.