For a nominal charge, we will replace a torn head or lacing. Please include the packing slip you receive with your shipment. Indicate clearly the reason for the return. Items returned will be promptly repaired, replaced or exchanged. We ship by UPS unless other arrangements are requested.
Delivery is usually five business days or sooner on the West Coast.
For faster delivery, we can ship your order by first or second day air, at an additional charge. We ship UPS ground , which generally takes 5 to 7 business days. These are minimum rates, actual shipping may be more for such items as hides, ceremonial drums, etc, as well as multi-box orders. Please contact us for rates. These prices may be more, if dimensional weight is more.