A request for returns must be made as soon as possible, accompanied by the appropriate invoice number and date of purchase. No special orders will accepted for return. Only credit memos will be issued for return merchandise. We do not issue refund checks for returns. Discontinued merchandise by the manufacturer cannot be returned or exchanged under any circumstances.
Defective merchandise is defective only by manufacturer's error.
Obsolescence, age, or pilferage does not constitute defective merchandise. Unless otherwise instructed, we will cancel all backorders. Any backorder older than 60 days will be cancelled.