Under general supervision, the incumbent will perform professional level work related to adjusting personal injury and property damage claims against the City. The incumbents gather factual data, interview claimants and witnesses, prepare claim files and reports and negotiate settlements with claimants or their attorneys. The incumbent may represent the City and its departments in small claims court. Employ a variety of media in the collection of data, including oral interviews, photographs or slides, and audio or videotapes. Negotiate settlement of personal injury or property damage claims with claimants, adjustors and attorneys within prescribed limits.
Conducts follow up investigations on litigated cases.
Manage, organize and maintain complete and accurate claims files, conversation logs, closed files, various media and reports, and other office files. Prepare litigation referral reports, including research, analysis and recommended courses of action within mandated timelines. Drive a vehicle to investigate claims, to interview witnesses, and to attend court hearings. Represent the City in Small Claims Court. Assist attorneys during trial in locating and obtaining statements from witnesses as well as any other investigative assistance needed.