If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt exchange, refund, or credit. Most items may be Exchanged or Returned for a full refund within 7 days. Shipping and handling fees are not refundable. Additional shipping charges apply on exchanges. For your protection and due to Health Regulations, all sales are final on Lingerie, Costumes, and Closeout Items.
All sales are final on adult novelties.
Credits will only be issued to the charge card used in the original order A credit will be issued within one week once we receive your return. Please allow up to two billing cycles for a refund to appear on your credit card statement. We consider all transaction valid unless otherwise instructed. You will be notified immediately once we ship the items ordered.