We would like to get some details of your decision to sell your products directly to the consumer, and no longer wholesale your products to retailers. In fact many of the details will be decided when our customers tell us how we can best serve their needs. I look forward to a very fun and interactive relationship with our customers. I learn something from them everyday. That way for a few bucks they can have a reliable repair kit on hand.
Dealers are a great convenience, but no one sells parts in the backcountry or on the slopes.
So be prepared. Get to know ALL of your equipment and what it takes to maintain it. We will diligently stock parts for all of our products, even if the product itself is sold out for the year. Product information should be excellent. The website will be filled with info, and best of all, any breaking news will be emailed directly to our customers.