To prove to administrations that our work is valuable. To evaluate our services. Set aside time to sample Pocket statistics Random samples Use other service staff for counting reference statistics. This is a communication issue with administration. Academic Library Performance has sample surveys.
Administration sometimes avoids funding programs.
ILL statistics are often combined with reference statistics. The more people at the reference desk, the higher the number of statistics. These statistics may be used for collection development. Count statistics for a reason. Do statistics on a given topic or piece of equipment, eg. request for a certain newspaper.