Opened or partially used merchandise will not be accepted for return credit. RMA forms are available in either PDF format or MS Word format . Boxes without an RMA on the shipping label will not be accepted. Products cannot be accepted if their original boxes are marked, damaged, written upon, or stickers or labels of any type placed upon them. After inspection and acceptance, credit returns may be subject to a restocking fee .
All freight expenses incurred are to be paid by the customer.
No credit will be issued on freight, handling charges or special fees. No returns on non-stock, custom or special orders. All accepted product that is not within Office Zone's policies will be returned to the customer, freight collect, or held for a customer issued call tag. Office Zone will not be responsible for unclaimed product left over 45 days. See Packaging Guidelines for additional information on how to package returns.