The Team will continue to discuss ways in which we can work to provide coverage under such circumstances. Several times throughout the year as we attempted to gather data, we were unsuccessful in getting information from some of the branch libraries. Penny Page's presence on the team facilitated whatever conversations we had about the branches and it is hoped that in the next year, new initiatives which might take place will be inclusive of the branches to a greater extent. We have remained aware of the developments for a centralized telephone reference system and await word of further news. In June, a new voice-mail system was installed at the Douglass Library.
Continued discussion needs to be happen.
In the coming year, these arrangements should be evaluated and modified as needed. LSM and Kilmer will begin to determine what accommodations they might make in the directions of the recommendations.