Dedicated service gives customers the highest level of support available at all times with a specialized team that is intimately familiar with the customer s network and business. As part of the service, Williams provides reports on how a customer s network is functioning, the types of trouble tickets, if any, that may be open, and the types of alarm calls the NCC receives. In addition, Williams proactively monitors the customer s network to identify any potential for service interruption. If any faults or degradation is identified, Williams takes immediate measures to protect against an outage, notify the customer should an outage occur and deploy someone to remedy the situation. Williams, through its subsidiaries, provides a full range of communications and energy services.
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Portions of this document may constitute forward-looking statements as defined by federal law. Although the company believes any such statements are based on reasonable assumptions, there is no assurance that actual outcomes will not be materially different. Any such statements are made in reliance on the safe harbor protections provided under the Private Securities Reform Act of 1995. Additional information about issues that could lead to material changes in performance is contained in the company s annual reports filed with the Securities and Exchange Commission.