We ensure integrity and credibility in all financial areas. Completion Summer 99 b. . Based on results of research above, departmental philosophy, customer service concepts, and on principles of good business practice, develop comprehensive, measurable standards and expectations related to timeliness, accountability, service, and compliance with all applicable policy. Once standards and expectations have been developed and accepted, create and implement a system of measurement and assessment. Completion Fall 99 2.
Assess staff needs, departmentally, by unit, by staff position, and by individual.
99 b. Develop a matrix linking staff positions with related training necessary for successful completion of job functions. Update matrix with current abilities and weaknesses to identify key areas to target and share with staff Dir. Refer staff to University sponsored training, or develop and present training specific to our department s needs. Completion Fall 99 3. Reengineer processing and reporting systems and upgrade computer software systems related to accounting and budgeting.