Data from several old computer systems supporting the former Tele-communications Department was updated and made consistent in order to load information about voice communication services into the new database. This should result in more accurate billing for departments. Where possible, the entity is the person using the service, matched via the phone book. Otherwise, the entity is the department being billed for the service.
Departments can also establish special-purpose entities for services such as phones in a laboratory.
The entity can be changed by using a new Communication and Network Services request form. It is also available for printing from the Voice Services web page. All requests for voice communication services should be transmitted via this new form. Acknowledgment will be sent via email, return fax, or campus mail. The bill contains a departmental summary, lists services by entity and contains more detail on services rendered.