Currently all Technical Support requests are being handled by email. In order to ensure the most timely response to your request please provide the information requested below. The more information we receive, the better prepared we will be to answer your question. Our customers are important to us, and we guarantee a response within 24 hours on regular business days. Requests received on a holiday or weekend day will be answered the following business day.
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Please fill out the form below to submit a Technical Support question, and we will respond to you as soon as possible. Indicates required field. I launched PocketChess on my Visor handheld Deluxe. I started a new game, Palm vs. Player. 3. After playing a few moves, I tried to edit the PGN info, but when I tapped on the new tag button, nothing happened.