CO is a resource for the IEC community and I want to make sure that everybody knows about it and uses that resource. For Amit, the CO is working to give the community enough of the right tools to meet its own goals while ensuring that there are the appropriate quality checks on the standards being produced as well as on the processes used to produce them. That is, all technical committees must work in the same way when preparing IEC standards. This also means that the things we require of one TC will be the same for all TCs. While monitoring standards production, Amit believes real work needs to be done to improve the means of identifying exceptions in the standardization process, when a work item is late, too complicated, or cannot be handled by the TC because of other commercial or technical interests.
Communication is the name of the game.
We need to enhance the listening part of communication. We have to understand what the market wants and we have to be much more responsive to the commercial and non-commercial communities we serve. They must be satisfied with what we deliver. But while Amit believes that CO's role must be to listen to what the IEC community wants and expects, the IEC CO and management should, in parallel, be listening to what commercial and governmental entities want. Communication is the name of the game.