Air Canada announced today that it has developed an Internet booking product that will enable the public and travel agents to make bookings at the click of a mouse. Called Cyber Ticket Office, Air Canada's Internet booking product is a first for an airline in Canada. Field testing is now under way to ensure optimal functionality and reliability when the Cyber Ticket Office opens its virtual doors to the public in October 1997. Customers then have the option of entering the system by creating their own travel profile to speed up future bookings, or simply enter as a guest to view product offerings. From there, customers are prompted to check flight availability for specific time, date and city pair, request fare quotes and actually book flights.
Customers can also select seat preferences, meal preferences and other special needs.
Payments for bookings can be performed on-line through a secure browser. Air Canada's current commission rates will apply for travel agencies. The newly-designed website is easier to navigate, faster to download and now features arrivals and departures information as well as historic information on the past 60 years of Air Canada.