RMA numbers must be obtained within 7 days of receipt of the product, and the product must be received within 10 days of the RMA's issuance. RMA numbers cannot be extended or reissued. To obtain an RMA from uBid please submit your claim by filling out the appropriate template by clicking here. The only exception is on memory Add-Ons. If the memory price in effect at the time of the auction close is greater than stated, uBid will upon request accept a cancellation.
Customers are responsible for shipping and proof of delivery on all returns.
Please retain all tracking information from the shipper until you have been credited. No unauthorized returns will be accepted by uBid. All returns must be in original condition, including packaging, documentation, warranty cards, manuals and accessories. Any missing items will be subject to a replacement charge. All Rights Reserved.