A label on the bottom of the unit has the model number, W10120, and a date code from 9722 to 9848 in black print. Labels with red or gold print are not part of the recall. Consumers should stop using these water distillers immediately and should call West Bend to get free pickup and repair of the water distillers. In addition, the company will return each repaired water distiller with three free charcoal post filters and an additional year warranty. File A Complaint Tell us if you've had a similar experience.
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