Shipping and handling charges for instruments related parts, and consumables are prepaid by Heska, but actual freight charges will be charged to the customer and added to the invoiced amount. For diagnostic service orders, refer to the Heska Diagnostic Order Form for transportation charges. Generally, all non-refrigerated products are shipped via ground transportation by common carrier. All refrigerated products are shipped with ice packs to arrive within 48 hours after shipment from the distribution center. These products should be cool when received by the customer.
Customers are responsible for providing prompt temperature control upon delivery.
Special Handling Heska products shall be delivered in accordance with good commercial practice for domestic shipment. Actual costs of any special or expedited shipping and handling requested by the customer will be invoiced to and paid by the customer. Shipping and handling charges will be included, where applicable. Terms of Payment Heska will generate an invoice upon shipment of each order, which is due, and payable 30 days after the invoice date. A monthly summary statement of account activity will be generated on or about 10 days after the end of each month.