All orders are automatically confirmed by e-mail. Orders may also be acknowledged by phone to verify options, sizes, shipping and credit card authorization. Full manufacturer's warranties apply. Please notify us of damaged merchandise within 72 hours. Most products may be returned within 30 days of receipt.
Customers are responsible for securely shipping products returned to The Comfort Store.
Products should be returned in original packaging and new condition. Purchasers will be refunded their purchase price less the actual original shipping costs to the customer. Some products such as office chairs or furniture require disassembling in order to be returned. Opened, non defective pillows, wedges, bedloungers and soft goods are not returnable for reasons of health and hygiene. Non defective massage chairs are not returnable due to expense of repackaging and shipping.