Again, response time for repairs from T1 providers varies wildly. We will again assume that CricketNet has a good provider that usually respond to repair requests within one week, sometimes quicker. Assuming the problem is easily traceable, the fifth T1 may be back online in under one week. And if the problem is line damage in an unknown location, possibly two weeks. In the case of a CPX, the major risks include failed hard disks, or failed system board or processor.
Disk failure is by far the most common failure in a web cache, though it is still very rare.
Repair or replacement is covered for two years by the Swell Technology warranty. If CricketNet experiences a drive failure, they may choose to take the failed drive offline and run at reduced capacity until a new preformatted drive arrives from Swell a few days later. Or they may prefer to have the new drive installed by Swell, at no extra cost. They may also request a temporary replacement unit to put in place until their unit is returned or replaced. Shipping is also paid for by Swell.