Ma'am Instead, what analysts and customers are getting are vague responses to questions about site outages. Now I'm not calling for Jeff Bezos to come out and show us a schematic of the Amazon system, complete with arrows and charts. That would be overkill and of course, pose security risks, as would even a highly detailed explanation from the PR flacks. Still, the absence of solid explanations leaves people wondering. We simply don't know.
Conjecture rushes in to fill the vacuum created by a lack of facts.
The net result is that everyone is waiting for the other shoe to drop, for Amazon to go down again, maybe for a bit longer. I shudder to think what would happen if a shutdown occurred for any kind of extended period. Now, I have no reason to believe more shutdowns will happen and every reason to believe that Amazon is doing everything in its power to prevent that. Of course not. For its part, Amazon hasn't said any more than it's been forced to on the outages.