The company has also set up a toll-free telephone number to assist online customers with their questions. That margin is expected to widen this year, when 62 percent of all transactions will be handled via the Internet, ATMs and by telebanking methods. Fleet is very aggressive with online banking technology. Boston-based Fleet operates 56 branch banks in Maine. In general terms, online banking allows customers to view savings and checking accounts and move money between those accounts.
Customers can also see which checks have been cashed and can correspond with the bank by e-mail.
More sophisticated online banking, suited for automatic bill paying and business applications, may require personal computer software. A monthly fee also may be assessed in these instances. Local banks also are joining the personalized computer banking craze. The arrangement at Gardiner Savings Institution, however, differs from KeyCorp and Fleet since access to it is not through a Web site. We provide you with software that you load into your PC, and you connect through an 800 number.