It also is increasingly helpful for those wishing to enter the hotel and motel industry to speak a foreign language fluently. Advancement for information clerks generally comes about either by transfer to a different, more responsible occupation or by promotion to a supervisory position. The more skills, experience, and additional training an employee possesses, the better their advancement opportunities in most establishments. Receptionists, interviewers, and new accounts clerks with typing or other clerical skills may advance to a better paying job as a secretary or administrative assistant. In the airline industry, a ticket agent may advance to lead worker on the shift.
Additional training is helpful in preparing information clerks for promotion.
In the lodging industry, clerks can improve their chances for advancement by taking home or group study courses in lodging management, such as those sponsored by the Educational Institute of the American Hotel and Motel Association. Positions such as airline reservation agent or hotel and motel desk clerk offer good opportunities for qualified workers to get started in the business. In many industries, a college degree may be required for advancement to management ranks. Job Outlook Overall employment of information clerks is expected to increase faster than the average for all occupations through the year 2005. In addition to the many openings that will occur as businesses and organizations expand, numerous job openings for information clerks will result from the need to replace experienced workers who transfer to other occupations or leave the labor force.