If the item is shrink wrapped, it can not be returned for full credit if opened. Damaged items must be returned prior to receiving a credit or items in exchange. This is necessary so that we can determine how to prevent damage in the future or to contact our suppliers to let them know of problems with their products. Credits to credit cards may be made electronically and credits to checks are made by mail in US funds. A nominal fee may be charged for returns that received free shipping even if all returned items are in original condition and the tags are attached.
Customers are responsible for any postage to return items.
We are not responsible for items lost due to incorrect shipping addresses or failure of customer to pick up or otherwise arrange to receive the orders. Make sure you provide the correct addresses. Postage paid is not refundable for returned items. We may offset any refund by a nominal postage for items returned if postage was not paid for the order when placed.