It makes the email more personal. Thank them for their help. People start to feel unappreciated if you don't take the time to thank them for their efforts. A quick thank-you note goes a long way, and you'll be more likely to get help in the future if you need it. It's all in the interests of developing a good business relationship.
Customer service is undoubtedly a vital part of any business.
Most good netrepreneurs realize this, and they strive to be as helpful as they can. That way you're more likely to get your help, and the netrepreneur feels appreciated. Angela is the editor of Online Business Basics , a newsletter for eBusiness beginners. To get fresh articles delivered to your mailbox, please subscribe to our articles announcement list. You'll get no more than 1 article a week, and you can unsubscribe at any time.