He said InterAction gets around this. He said when he types in a potential client's name, he instantly finds out if any partners have a relationship with a person or an organization. The company has 260 clients. Interface in January launched a Web-based version of its product that can allow staffers to check on the database online. By year's end, it will launch technology to enable its customers to access the data via wireless devices.
Clients also can go online to check in on the status of a project.
The system can be set up to recognize the client when he checks in and invite him to, say, a golfing event or wish him happy birthday. They can leverage relationships that they didn't even know existed. Copyright 2000, Digital Chicago Inc.