The deficiency of the literature on change is ironic, considering the many creative ways that change has been analyzed. The list of approaches and perspectives is extensive. However, little has been done to address it. These examinations tend to describe a change that has occurred, along with a selection of the environmental conditions surrounding it. It is quite clear what happened, but how it happened is rarely addressed.
Content refers to the details of the item actually being changed.
Context, which has internal and external components, includes issues such as environment, culture, structure and politics. Almost all studies of change address content and there are many excellent frameworks for understanding various aspects of context. However, little work has been done with process. This is unfortunate. An observer may know what the outcome was, but not understand how it was achieved.