As agents enter data, the system pre-fills many areas of the forms based on an individual agency database. You can quote surety and fidelity premiums to your clients while you have them on the phone or when you're in their office. You can process a transaction in just minutes. And since this is an Internet-based system, it can be used anytime, anyplace. The service also supports endorsement, cancellation and reinstatement transactions and includes a direct electronic mail connection to the agency's bond underwriter.
Bonds are often renewal business.
This has been a tremendous change to us. Less than a year ago, we were doing it all on paper, sending applications in by fax and updating our files by mail. We were only just experimenting with an internal e-mail system. Now, we have a true single-entry system. We enter the account information once to search for rates and when we have what we want, we can go directly to issuance.