All the vendors on the short list were given the chance to revisit their scores. Then the team did the arithmetic. It was relatively painless, and there was a complete absence of argument. The winner almost matched the perfect example in its ability to process a certain number of transactions at a certain speed with a certain service level. If the answer is yes, then the objective is a want , not a must .
Decision analysis means time saved, a vital benefit.
One head of strategic architecture at a bank Friedrich works with looks to save one hour per week for 170 people, which adds up to an additional four people on staff on an annual basis if successful. Kepner-Tregoe is working on a software product to help support decision analysis. Asked to recall a decision that went bad, Friedrich mentions a company that applied decision analysis to choosing a software supplier. The RFP also provides a visible process and a decision history. The team received 11 responses and quickly cut them down to seven alternatives.