Armed with this information, e-commerce site owners can proactively address performance and availability concerns on their site well before customer satisfaction is damaged. Compuware s ability to provide user experience monitoring provides our customers with an understanding of the strengths and weaknesses of their website on a daily basis, said Larry Freed, Vice President of Compuware Divisional Practices. We ve made it very easy for a customer to begin receiving daily reports from Digital Test Solutions. Generally, we can begin testing a customer s website as quickly as one business day from their first call to us. There are two levels of Digital Test Solutions.
Basic service provides an hourly performance check of one transaction through a website.
The Plus service includes checks of up to five different transactions through the site and searches for any occurrence of more than 50 web site errors, including orphaned or broken links, missing page titles and missing attributes. Compuware productivity solutions help 14,000 of the world's largest corporations more efficiently maintain and enhance their most critical business applications. Providing immediate and measurable return on information technology investments, Compuware products and services improve quality, lower costs and increase the speed at which systems can be developed, implemented and supported. Compuware employs more than 15,000 information technology professionals worldwide.