The truth is, poor sales is not the most common culprit when a product bites the dust. This is not to say that every time we drop a product, it's just a matter of time before it returns. But when a truly popular product, or group of products, goes by the wayside, you can be sure we're working on a problem. That time, a relatively quick solution came as a welcome surprise. It was back in production within 4 months time.
Ambers are another example.
There were excellent reasons for this change, and we've seen many benefits as a result. One thing we didn't see, though, was the problem it would give us with amber glass. Rather than get into the chemistry and mechanics of it, let's just say that after three disastrous attempts at amber production since then, we've reduced our standard amber product line by six items. Ambers are a staple in this industry, and we're sadly aware of that. With regard to any products we discontinue, you have a say in the matter.