With out support for Java and JavaScript, you miss our presentation. Again, if you are seeing this, you are viewing this page incorrectly. 8 a. m. to 5 p.m. The City's Utility Billing Office was relocated from City Hall to 1201 North Western Avenue in August of 1996.
Customers can stop in to pay bills or talk to the staff during normal working hours.
Drop boxes for City utility payments are located in the City Hall lobby, the west side of Dakota Avenue across the street from City Hall, outside the front door of the Utility Billing Office, the HyVee grocery stores at 49th Street and Louise Avenue, 26th Street and Sycamore Avenue, and 33rd Street and Minnesota Avenue and the Sunshine grocery store on East 10th Street. The City's Water Meter and Utility Maintenance crews are housed at this building located at 668 West Algonquin Avenue. From here, crews are dispatched for activities including water meter installations and replacements, and are also on call to emergencies such as water main breaks. Billing The Billing section is responsible for the billing, collection, and customer service functions of the utilities. The department generates all bills and processes all payments for the water, sewer, and light departments.