Carriers have direct knowledge of their drivers' qualifications. Dealings with special students requires special training. We recommend contractors and drivers must conduct and record evacuation and other safety drills for passengers on all their vehicles. We recommend that each driver receive a drivers' handbook outlining all expectations and procedures of the carrier company with regards to the operation of a school buses upon hiring. The right bus for the right student.
Dispatchers are aware that drivers are on route.
The driver should he told about any medical or other condition a passenger may have, and information about such medical condition should be provided to the driver in writing. When asked by School Boards to provide such information, parents should also be asked to consent to the provision of the information to drivers. We recommend school boards require that the carriers of school children have a direct relationship with the drivers of the school buses. There should be no intermediary between the carrier and the driver. We recommend that Chrysler Canada Limited investigate the issue of discoloration in the insulator block behind the heater blower motor switch.