The role of Dispatch and dispatcher is an essential link for building new bridges of trust within the community, especially in our Department where Community Policing is our belief.
Dispatchers provide a myriad of services to the citizens of our community.
If you have an emergency or crime to report, we are generally the first contact you have with the responding agency. Often, we are the only contact you may have with our agency. Our job requires us to obtain from you the information we need to best serve you and to meet your needs. We need this information to properly assess the incident and to resolve it, whether through a police officer, the fire department or via another city, state or federal agency or perhaps a private business. This information can be critical to those responding to the incident and, while sometimes seeming like an intrusion or delay, actually enhances the services rendered and provides for responder safety.