Refunds are provided for products that are defective and returned. A credit is issued to your account for any other product returns. Lab-packs, site licenses, and network versions are not returnable. Credit will not be issued for shipping and handling charges. Products are not accepted for return after 90 days from the original invoice date.
All parcel carriers are acceptable.
The shipper and shipping method are your choice. However, we strongly suggest you also insure and ask for certified delivery. Products which are lost or damaged in return shipment are not the responsibility of Projected Learning Programs. Returns after 90 days from date on your receipt are not accepted. You may click here for to view and print a return form.