Arkansas Department of Human Services, Division of Economic and Medical Services, Office of Community Services, is responsible for the program. However, applications are taken statewide at various locations by Community Action Agencies, during specified application periods. The local agencies also determine eligibility according to the program guidelines and make assistance payments. The payments are made by local agencies directly to home energy suppliers in most situations.
Assistance is available as a one-time payment to the energy supplier for eligible households.
Home energy emergency situations are a necessity at this time. Local agencies operate many application offices across the state. You should apply at the application office nearest to your home in the county where you live. If you do not know where to apply, contact your local agency. All interested in applying for Crisis Intervention must call for an appointment and will be told what information is needed.