Missed sessions are normally deducted from the total number you have been allocated. If your counsellor has to reschedule a meeting, they will aim to give you maximum notice and agree and alternative time with you. This will not affect the number of sessions you are entitled to. It is important to avoid alcohol or drugs, other than prescribed medication, before a counselling session. Being yourself, and giving full attention to the counselling process will help you get the most out of it.
Confidentiality is very important to the success of the counselling process.
Without confidentiality most people find it difficult to trust enough to talk openly about themselves and their problems. Your counsellor will not reveal any details of your sessions either to your tutors, employers, friends, family, or any other third party. There are exceptions to this rule If there are concerns you may be a danger to yourself or others. Whenever possible your counsellor will normally discuss this with you first and include you in the decision to contact a third party. If you yourself wish the counsellor to reveal information.