Such incentives can inspire reps that had written off the entire month, or had planned on using up vacation days. This focuses their attention back on the business. The organization makes no reference to providing incentives to non-sales employees. The allocation of incentives to sales and non-sales force employees depends on the individual organization. Personally, I feel as if programs that offer incentives to the entire workforce are a great way of fostering company loyalty and keeping all employees focussed on departmental and organizational goals.
Dependability can be a rewarding experience.
HRMagazine , Dec 1997 v42 n12 pp. Quality counts - right in your wallet. Training your staff to cross-sell. America's Community Banker , Nov 1996 v5 n11 pp.