So many Web companies are struggling. Because we're delivering a value proposition that can't be delivered any other way. If you can do business any other way, you should. Books were far and away the best category. This volume defined the opportunity.
Consumers keep demonstrating that they value authoritative selection.
But the largest physical bookstore in the world has only 175,000 titles. We have 1.1 million titles. There's no way you can build a store to handle 1.1 million titles. And you can't offer our selection in a catalog. The only way to build a 1.1 million-title bookstore is on the Web.