Several hundred packages are mailed out each month, according to Sandy Christian, vice president and manager of the bank's relocation department. Among the welcome goodies is a free checking account and safe deposit box for one year. SunTrust recently ran a promotion courting new customers by offering account transfer assistance and waiving fees on six different checking accounts until 2000. I personally like to have money at both ends of the rope. With that in mind, most large banks don't rely on in-branch visits to close accounts.
Customers can process their requests through the bank's telephone call center.
If a check bounces in the old account, the customer can ask that the fees be extracted from the new account. The North Carolina-based bank recently completed a merger with Bank of America and now boasts 4,854 banking centers and 14,000 ATMs from California to the East Coast. If you decide to switch to another bank product, there is not a fee. They can cash checks, talk to the teller and we have 1-800 telephone call centers, to put you in touch wherever you are. Fleet's funds availability policy says the bank will clear local checks within two business days and non-local checks within three business days.