Managers and business owners will appreciate this software's outstanding feature to price ratio and it's effectiveness on helping you achieve your business goals . Easy Issue Entry - Intelligent Dropdowns menus speed data entry for help desk agents.
Customizable screens offer quick navigation.
Organized Issue Display - Customizable Hotlist displays issues you want to see. View assigned calls by fields you define. More Organization Options - View important issues at all times with the Status Bar. File Attachments keep files attached to issues for easy retrieval. Issue Resolution Tools - Knowledge base stores known problems and resolutions.