The children's program workers are required to have knowledge of child development and positive parenting. The line also serves as Tennessee's statewide Domestic Violence Hotline. Volunteers answer the line in their homes through a call diverter system for two six-hour shifts each month. Volunteers must be 21 years of age and participate in a 16-hour training. Parent Pathway is an early-intervention program providing support and education to parents with newborns who are considered at risk for abuse or neglect.
Contact is maintained through home visits, phone calls, and mailings for at least three months.
Volunteers must be 21 years of age and participate in a 16 hour training. Join, or form, a Community Council which helps to expand the reach of PCAT programs by coordinating volunteers and services in various regions of the state.