On this topic Newsletters E-commerce in the Enterprise. Priceline turns to IT to aid customer service White Papers Internet Consumer Services . That changeover has been phased in since April. Worldspan, a reservation service used by travel agents, continues to perform order fulfillment for Expedia and is responsible for checking on product availability. Expedia's new ESP platform allows customers to choose from an average of 400 itinerary combinations for each roundtrip domestic air ticket search.
Customers can sort by a variety of preferences.
In addition to new search capabilities, travelers can also build their own air and hotel packages at discounted prices, rather than choose from a static selection of packages. It's dynamically building air and hotel packages. Running on Windows NT, Expedia plans to eventually upgrade to Windows 2000. Jessica Davis is an editor at large in InfoWorld's news department. Click to Download.