If a customer is eligible, assistance will be sent directly to the electric company to help pay ongoing bills. The customer is required to participate in a budget billing payment plan to receive this benefit. The total benefit will be deducted from an estimate of the customer s total annual bills and the balance is divided into 12 even monthly payments. This benefit is available once a year. Customers who live in subsidized housing where heat is included in the rent may also be eligible for help.
Applications are also available at local energy assistance offices.