But managers of larger shows argue that the regional contractors don't figure into the mix because most are unable to service their huge logistical demands. Unfortunately, because of the size of our event, I'm really limited to two national contractors now. Prior to Freeman's expansion to the West, there really were no national companies. The expansion gives the industry the choice of two national companies. And our customers appreciate the consistency of a nationwide network.
Customers have more options now.
Customers certainly haven't lost any options. If Freeman had expanded and everyone else stayed the same, then there would only have been one super company and a lot of little companies. That would have been a legitimate cause for concern. But because GES responded with its own expansion, then it gives customers a choice of two national companies. Rittmaster also dismisses the anti-competition fears.