Even a small mistake may cause arbitration or a lawsuit 2 or 3 years after closing a transaction. The knowledgeable client. Your clients are educated, sophisticated, demanding. They hold you to a high standard of performance and excellence. Public access to information.
Clients now have access to information that at one time only Realtors had.
Now it is much easier to search for properties, tax information, demographics and listing agents. There is now easier access for properties for sale all over the world and agents in that area. Demand for service. Customers require knowledge, professionalism and immediate attention. They know if they don't get it from you they can find it elsewhere.