Without passwords, information is shared extensively. Anyone has access to project budgets and schedules, not to mention the firm's financial information and each other's salaries. Every now and then there's a problem, but it's rare. The partners attribute this to the fact that salary adjustments and performance reviews are not connected. Salary adjustments and bonuses are given twice each year.
Bonuses reflect the effort put forth by an employee.
Thus, everyone gets the message that there is value to extra effort. Performance is reviewed cyclically, too, but the process is very informal. Nothing is documented. Johnson and Zurowski meet each employee individually over breakfast or lunch to discuss that person's performance and goals. But really anytime is an okay time to talk.