Unless under contractual obligation, customers have the right to cancel their account at any time, for any reason. If your account is suspended or interrupted, you are not relieved of the obligation to pay monthly account charges. Only a written notice to cancel this agreement relieves you of future charges. If you send us a written notice via email, we will contact you or your authorized representative by phone to confirm your decision to cancel this agreement. If you cancel this agreement, payments for pre-paid months beyond the current month shall be refunded unless under contractual obligation.
Dialup accounts are for interactive use.
Users must be at their computer while using their account unless downloading a file. Idle accounts will be logged out after 10 minutes of non use. The use of email-checkers, ping programs, IRC clients, or other programs or procedures designed to defeat the idle timeout will result in accounts being upgraded to a dedicated line or the account being terminated. Additional hours will appear on next month's bill. You may not resell this service or access to this service in any way unless prior arrangement has been made.