Up to 50 cases can normally be placed on one pallet. If you want to determine shipping costs by truck using a carrier of your choice we will be happy to provide you with the ZIP code of the warehouse we will be shipping from. Be sure to add about 30 lbs. Mugs will be shipped to you in the same cases they are packed in for shipment from China. We cannot be responsible or breakage during shipment to you.
All sales are final.
For orders of 5 cases or more you might want to consider having them delivered by truck, since that just about eliminates breakage. We recognize that occasionally you will not be able to use the merchandise you ordered due to order cancellation or your customer changing his mind or simply an item ordered in error. The merchandise must be returned in the same packing used to ship it to you. If the return is for any other reason than defective material then you are responsible for shipping costs. If you consider the material to be defective we will give instructions when you call us prior to returning the merchandise.