The computer allows management to schedule cast members more tightly, track how long it takes them to change positions, and detect if anyone is taking too long or too many breaks. Unlike previous experiments, Disney knows the system can work. At Disney World, cast members go to their attraction and scan their ID through a computer. Cast members go to their computer-assigned position and stay there until they are bumped by another cast member. Next, instead of bumping the next cast member in the old rotation, just-bumped cast members walk back to the computer and scan their ID again.
Cast members continue the process throughout their assigned shift.
With rotations, Disneyland cast members now average about three breaks and a lunch per eight-hour shift. That process keeps cast members from becoming bored or fatigued in any one spot. It was always explained to other lines of business that attractions cast members get an extra break during the day and used rotations because it was the safest way to operate the attractions. It also kept the hosts and hostesses fresh and willing to present the best show possible. Certainly some attractions enjoy luxurious breaking schedules, while others wouldn't become less safe by reducing operators breaks.