It is preferred that submissions use the prescribed format, but others can be accepted as well. First line indented 0.25 inches using paragraph formatting, not tabs. We reserve the right not to use any or all graphics submitted. The broad focus of any article should concern the application of process improvement, reengineering, change management, or benchmarking. The goal of a specific topic article should be either to share creative and innovative activities, or to present a thought-provoking piece to provide a starting point for rethinking how services are provided.
Articles can address any aspect of health care delivery or military medical issues.
Specific clinical or technical advice should be avoided unless you have the expertise to provide this type of information. Literature sources must be cited appropriately. Authors should avoid being directive. This newsletter does not establish policy. We share ideas, activities, and thoughts for people to consider when establishing or revising programs.