We do this to make sure that each separate package would not be within most international duty tax regulations. Smokeplanet cannot guarantee that no duty will have to be paid world-wide. Smokeplanet will not disclose any information of its clients to third parties and the data will not be used for advertising campaigns or any other promotional activities. It is to our discretion and only to reship any seized order at no extra cost to the client. All orders are being send from Spain and Smokeplanet delivers to any country in the world.
All orders are being send by certified mail which requires a signature at delivery.
When you are not at home during the delivery you will be able to collect the package at your local post office. Unfortunately we cannot inform you when the order will arrive exactly as the order cannot be tracked. Time of delivery may vary between 10 and 12 working days depending on the national post service and distance. When you order more than one carton than you will receive each carton separately. It is possible that you receive them on different days.