Then the technicians usually cut you short before resolving the problem. I am stuck with a computer that works intermittently as it feels like doing and the Proteva people that say it is not their problem and Video Personalities which say the same. Neither company wants to accept the resposibily of repairing this computer. I hope this note will discourage others from purchasing Proteva brand computers so they will not have to deal with all the hassles that we have been through. File A Complaint Tell us if you've had a similar experience.
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