Assists you when you have a claim Is your consultant working with you as you determine your needs. Offers you a choice of insurance plans and programs. Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service. Can periodically review your coverage to keep up with your changing insurance needs. Treats you like a person, not just another number.
Customer satisfaction is the key to an independent agent's livelihood.
So, serving in your independent agent's most-important concern.