Not so with Mercantile, which was by far the oldest firm on the magazine's Top 50. The company was founded in 1884 and ranks as the state's oldest commercial printer, according to the New Castle Business Ledger's annual Book of Lists. That is not the whole story, he is quick to add. DuPont Co. In addition to printing labels and other materials Mercantile had also acquired an ability to produce the artwork necessary in printing containers for ag-related products. In this area of printing, things can get complicated.
Artwork can pass through several hands before a box or other container is printed.
Turnaround times were often lengthy. That began to change as DuPont in the early 1990s began to look for ways to cut costs and reduce response times. Mercantile also began to develop flowcharts on the process of producing and moving those files around. It also involved building closer relationships. That's where the flow charts come in.