All subject matter is appropriate for servers, bartenders, managers, and others who are involved in serving or supervising those who serve alcohol at your establishment.
Additional information is included for managers and trainers in a special section.
Approximate presentation times for each section are listed at the beginning of the section, but times may vary. Optional Activities expanding the scope of the basics and allowing role-playing and discussions are included if you have more time. The exam should be given immediately following the seminar and takes about an hour to complete. Instructions for the exam are included.