Includes who should be an entrepreneur, guidelines for starting a new business, basic legal consideration, and approaches for obtaining capital and credit. The functions required to successfully manage and finance a small business are presented. A variety of topics include staffing a small business, purchasing and supplier relations, consumer credit policies, and the financial and administrative controls necessary to minimize business risk. The regulatory environment facing small business is included along with techniques for planning growth. A practical approach to interviewing techniques with emphasis on role plays and case studies.
Coverage includes employment, disciplinary, counseling, and performance appraisal interviews.
An introduction to personnel administration including an overview and discussion of employment, equal employment opportunity, job evaluation, training, performance appraisal, compensation, benefits, personnel planning, labor relations and other related topics. Introduces basic understanding of the functional areas of logistics management and their interrelationships. The purchase and use of transportation services as related to the firm's logistical mission is emphasized. The evolution of past and current regulatory and promotional policies is explored. The determination and utilization of freight rates are examined.