The ACA invites comment of the revised draft Customer Service Guarantee and accompanying guide. The new CSG Standard is required to be in place by 30 June 2000 and will replace the current Standard which has been operating since 1 January 1998. The ACA has released a discussion paper on the issue of related parties for eligible revenue purposes. The ACA invites interested parties to make submissions on this issue. A detailed statement in support of this view is now available.
Details are available in a discussion paper.
The discussion paper provides background material and outlines the issues which the ACA believes will be central to the NRSP Forum. The ACA is seeking submissions from the public on the proposed changes. Written submissions must be lodged with the ACA by no later than 26 April 2000. A draft set of Business Rules is available for industry and public comment. This discussion paper provides background information considered relevant to the investigation, identifies issues for potential consideration, and poses important questions.