At first, the Depot was strictly an outreach. In August 1995, there was a great need for a thrift shop. It was necessary to keep the service open, because there was no money coming in. The addition of a thrift shop was more than just a financial benefit. It also provides reasonable clothing and other everyday items to people in need.
Different agencies call on the Depot for help.
Some of these agencies include The Red Cross, The Coalition Against Domestic Violence, Public Aid, DCFS, and churches in the community. These agencies refer most of the clients that the Depot serves. People also come in from the community shelter. The Depot also has an outreach for families in emergency. They provide these families with dishes, blankets, and clothing.