Dicomp contacts Policy Damaged Merchandise All software products are examined and verified to be in perfect condition when packed. Regardless of the appearance of the carton, any software received in a damaged condition has sustained this while in transit and must be reported at once to the carrier. Contact the carrier to report any damage.
All sales are final unless defective.
Defective products may be exchanged within 30 days. The item to be returned must be packed in the original product box, with all paperwork, and then packed in your own shipping carton. By breaking the case seal, installing, accessing or otherwise using the software, you agree to be bound by the terms of this policy. If you do not agree to these terms, do not break the case seal, install or use the software product. USA Sales Taxes ArtVision shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California.