For information on how to get a Metro Senior ID or a Metro Disabled ID card, go to the ID page . For information on the MetroAccess application form, go the MetroAccess application information page Metro also has a range of features designed to make the system accessible to everyone. General accessibility features All bus and train operators and station managers receive training on the special needs of people with disabilities. Metro operates 165 elevators at its Metrorail stations.
All elevators have video cameras and emergency intercoms.
If an elevator is out of service, there will be an announcement in all stations. Metro Mobility Link provides information on elevators out of service, or information helpful for people with disabilities. For the blind or low-vision person There are Braille signs throughout Metrorail stations by elevator buttons. Synthesized voice enunciators are being added to elevators giving the station name and level of each stop. An external PA system on some trains identifies the train.