This brochure explains the arrangements and also provides information on referral procedures. All counsellors are professionally qualified and experienced in helping working people solve their problems. The counsellors are available to discuss problems with you sympathetically, constructively and in strict confidence. Together you can discuss the nature of the problem and develop a course of action to overcome it. If you are unsure as to whether the counselling may be able to help you, you may ring and discuss this with the counsellor before making an appointment.
All counselling conducted is free to staff and their immediate family members.
In some situations the counsellor may suggest that further specialised assistance may be of benefit. The decision to accept this remains with the staff member. Every effort will be made to recommend a service that is either free, covered by health insurance or has a fee scale based on the staff member's ability to pay. Referral Staff may obtain assistance in several ways. Self referral Any staff member or their immediate family can contact OCAR for help with a problem.