She determines the need for additional information and the interrelationships and effects of the relevant factors and existing conditions upon one another. The employee makes decisions by examining alternatives that require different and unrelated approaches. The employee applies rules and procedures to perform routine, repetitive assignments. The employee examines submitted forms to ensure all blocks are completed or provides factual information to clients. The work affects the timeliness, accuracy, and reliability of further personnel processes.
Contacts are primarily to give, receive, and clarify information.
They involve answering basic questions, providing standard instructions, and ensuring that all documentation is in order. Work is primarily sedentary, involving no special physical demands.