Everything that drives this business comes from relationships. So every service we offer is geared toward making our customers feel comfortable that we are doing a good job and trust that they are in a rewarding relationship. Still, we never forget that this is a competitive environment. We have to be on our toes at all times. We have to innovate and maximize every resource toward breeding and raising the most competitive racehorse.
Communication is the key to any relationship, from a marriage to a business relationship.
And so not only do we need to take good care of the animals and offer good advice, we need to communicate at the highest level. When anyone comes to Three Chimneys, they are going to get straight answers, they are going to get complete answers and they are going to get a commitment from us to perform at the highest level we know.