Good employee communication can result in information about workplace problems so they can be identified and handled appropriately. Employee communication must be used throughout a whole organization. For example, an organization can not just use downward communication or communication that is brought on by superiors down to subordinates. An organization must also use upward communication or communication that is brought on by subordinates up to superiors. The Communication Process First, communication is a process of sending and receiving messages with attached meanings.
Communication is referred to as a process to emphasize that it is always changing, always in motion.
Communication begins with a source. The source encodes an intended meaning into a message, and a receiver, who decodes the message into a perceived meaning. A message is a signal or combination of signals that serves as a stimulus for a receiver. In today's world, the source needs to encode the message so that the receiver can understand it. Encoding is the process of translating an idea or thought into a message consisting of verbal, written, and nonverbal symbols, or some combination of them.