In addition, you will find our management commitments, a pledge made to all staff by the managers in Human Resources to guide our behavior. In the Appendix you will find our guiding principles. Familiarize yourself with these documents and all the material in this handbook. Ask your supervisor to clarify anything you don't understand. We are all expected to perform our duties while providing excellent service to our customers.
Customer service is our highest priority.
Campus looks to us for direction, and we are committed to modeling the highest standards of service in everything we do. Human Resources staff work in many offices across campus. You may be required to do business with these offices, and you will receive inquiries from the public and other departments about their services. Check the department telephone and e-mail lists for the names and numbers of staff who work in each office. These lists are updated regularly and can be found in the Copyarea of the I drive.