All merchandise is carefully hand-packaged and leaves our store in pristine condition.
We ship via the U.S. Postal Service whenever possible. If you are dissatisfied with your purchase, you must call or e-mail us within two weeks of reciept. We do not give refunds on any merchandise. If an item does not function, fit, or arrives broken, we will give you instructions for its return, and exchange it for another of the same item. Items with cellophane wrapping or safety seals, including books, tarot decks, collectible card decks, runesets, and bottles of essential oil, are NOT returnable once the cellophane or seal has been opened.