One method requires administrators to create accounts for each XtndConnect user. Anywhere, would be useful and would allow managers to add users. The other time-saving method authenticates users against user lists held by Notes or Exchange. Setting up the product was more difficult than necessary as support for the configuration process was thin. A large variety of options exist to customise the synchronisation tasks.
Administrators can limit data to be synchronised by size, date, content and other criteria.
XtndConnect synchronises data from ODBC-compliant databases to handhelds. Administrators can create separate groups for synchronisation actions, so that mobile employees receive only relevant data. The data transfer can use 128bit encryption. This sort of freedom from desktop PCs is useful to handheld users, particularly those wishing to use intermediate-size portable devices, such as Psion's Series 7 or IBM's z50, in lieu of a laptop. Administrators will appreciate XtndConnect's comprehensive handheld reporting features, which provide information on the battery and memory state of connected devices as well as detailed information on their physical characteristics and operating systems.