In the beginning, there was no trust between govt. Operators and ISPs. Morocco has tried to add Internet access to the universal service obligations. All ISPs now similar in range of prices. The difference is in the quality of service.
Access is still a problem - lack of computers, computer illiteracy.
Need to create a synergy between government and private sector in rural areas. Lobbying, pressure, building dialogue on Internet access is the Moroccan way. Action plan on use of technology in Morocco. Have been working for poor for 20 years. Aim is to promote collaboration.