Works under general guidelines, using his or her own judgment and initiative in the preparation of system design specifications. Capable of analyzing and auditing existing systems for efficiency. This includes, but is not limited to responding to specific telephone inquiries, technical support requests, and documenting FAQ's as specified by the client. Works under general guidelines, using his or her own judgment and initiative in responding to systems support requirements. Develops test plans and documents test results.
Assists end users in running the testing the system, and performs help desk duties.
An individual with experience in writing and maintaining documentation for software development organizations. This person is skilled in writing and maintaining end user documentation for software applications, is familiar with and has developed and maintained documentation on software life-cycles, and is skilled in other areas of supporting software products both in the technical and administrative arenas. Maintenance, Repair, Support Plan NF Consulting Services guarantees that all services performed will be of professional quality, conforming to generally accepted data processing practices. Any work produced by NF Consulting Services which is determined by the Client and NF Consulting Services to be of less than professional quality will be corrected by NF Consulting Services free of charge. This guarantee is limited to rework of the unsatisfactory product free of charge to the original specifications and to the amount of effort expended on the original work product.