Many times you will find the Admissions Representative sitting with a patient in one of the waiting rooms taking care of necessary paperwork that would otherwise be accomplished in the admissions office. Everyone smiles in the halls and takes a moment to say hello. Work areas are neat. In fact, the entire environment reminds you of home or of being in a very nice hotel. Employees give you their full attention and work hard to help put you and your family at ease.
Communication is a key ingredient to our success.
In fact, we have two individuals dedicated to enhancing communication with the patient and family members during a surgical procedure. We make sure that someone checks in with you periodically to let you know how everything is going. We make sure that each patient gets a chance to meet the nursing staff who will assist during the procedure. The last thing the patient remembers before surgery is the smiling faces of the care team. Guestrooms are designed so that the patient looks and feels his or her best in a cozy bedroom setting.