While GTEI has the resources to bring together a top-notch commerce hosting business, it is still one of those giants that seems to have difficulty connecting fingertip to toe. Audits and evaluations are allowed, but there are several areas that customers or customer representatives aren't allowed to view. GTEI's own BBN organization conducts security evaluations, which occur about once a year. Specific evaluations, such as those for facility security and ensuring patch installation, are conducted monthly. When customers share responsibility for managing firewall services, GTEI will scan up to five network perimeter devices quarterly at no charge or can scan monthly as an upgrade.
Customers can also choose to manage their own configuration changes.
Mass. That center is staffed by 60 dedicated and full-time security experts. GTEI tracks administrative activities through a trouble-ticketing system. GTEI's monitoring of these records is limited to reviews of significant events. Some employees are bonded, but not most. Contractors are used in GTEI data centers and may enter without escort.