We installed new firewalls and other security measures as soon as we decided to switch to the new cable connections, Winn stated. Terry McGrath of Data Systems believes the expanded network will provide a new level of information access to county staff. One of the most important and obvious benefits of the new system is increased employee productivity, McGrath stated. Each improvement in data access means better productivity and customer service. These connections are 20 times faster than the network used before, he stated.
Any staff function using communications technology operates much more efficiently now.
COA is an international, independent accrediting body for social and behavioral healthcare services. Their approval covered all Mental Health programs and procedures including the Enrichment Center and New Life Clubhouse. The accreditation process included review of organizational procedures in the areas of finance, human resources, risk management, and quality improvement. It addressed these procedures in service areas such as counseling, employee assistance, substance abuse treatment, health service, and other behavioral healthcare. During the site visit, clients were interviewed, home visits were conducted, and office procedures were closely monitored.