We will be happy to come out, measure it, photograph it, and pursue it from there. That may result in turning the matter over to the Oregon Department of Justice, which could ultimately mean criminal penalties for fraud. Another concern this year involves pellets used in heating stoves. Labels on the bags containing pellets state the quantity in terms of weight. If anyone has a concern about a possible disparity between the label and the actual weight, the Measurement Standards Division of ODA wants to hear about it.
Consumer education is important when it comes to firewood purchases.
As part of ODA's Web Page on the internet, the Measurement Standards Division has it's own site with a section dedicated to firewood purchases. In addition to information on the legal requirements of selling firewood, viewers can obtain other useful facts such as the heating value of the various species of wood that might be purchased. Despite inspections and laws designed to protect consumers, most of the responsibility lies with the buyer. Make sure you understand what is going on and just how much you received at the time of delivery.