When your business is small it may be easy to keep the details organized without computers. These systems force the person to go to them for information, which is counter productive to human nature. We all want to live our lives and have the information we need be sent to us, wherever we are. Cell phones are very popular because they are convenient, forwarding your calls to any location. Managers have real time access to the health of the business.
Customers have real time access to the status of the orders.
Think about the retail company with 4 stores that, needs to install one central system to manage all the sales, inventory, purchasing and accounting issues. Think about the manufacturer that sells custom goods through distributors World Wide and needs to install one central system to control production, communication and delivery issues. Think about schools that can teach children during the day and have them do homework at home on the same software they use in the classroom. Think about the benefits of a countywide work force development system that centralizes access to government benefits for employees and matches corporate employment opportunities with qualified candidates.