P.E. In 1983, the Charlotte City Council and the Board of County Commissioners consolidated the City Building Inspection Department with the County Building Standards Department. In keeping with his commitment to the pursuit of excellence to flatten the organization and to streamline processes, in 1995, the County Manager, Gerald G. Fox, merged the Building Standards and the Engineering Departments to create the present department. Today, the department is led by a Leadership Team committed to exceptional quality service. Our mission is to protect the public health, safety, and welfare while delivering services that exceed customers' expectations for efficiency, effectiveness, and adaptability. Exceptional quality service is the standard.
Customers are every employee's number one priority.
Treat all customers as you would like to be treated. Seek to discover the needs of the customer, then try to exceed those needs. Provide customers with accurate information in a timely manner. Seek feedback from customers as to the quality of the service you provide. This page is maintained by Sheila Sommers.