This course offers an overview of the travel and tourism industry, to multiple travel careers and an in-depth look at four specialized career opportunities. The specialized career opportunities take advantage of present professional skills with insight on how to transfer these to a particular travel career path. The student will experience a hands-on approach to the multiple and diverse responsibilities of alternative careers.
Direction is provided on how to pursue careers through advanced study or employment opportunities.
TRA 120 Travel Reservations 2 Credits Travel professionals, business travel planners and sophisticated travelers can master the building blocks of modern travel as they acquire knowledge of the travel products and distribution systems. This course covers air travel, car reservations, hotel accommodations, tour packages and cruises. This course provides the basics of customer service, business etiquette, telephone communication, sales styles, client styles, sales processes, sales components and travel sales in the context of the leisure travel market as well as business and professional travel. Knowledge of such reservations systems is necessary for travel professionals. On-line courses for Sabre, Apollo, World Span and Amadeus are also available.