All items under manufacturer's warranty must be registered and serviced through their warranty agreements. All Byte Me Computers parts carry a 30 day money back guarantee, less shipping and handling. Absolutely no refunds after 30 days. Absolutely no refunds on special order items. Shipping and handling charges are never refundable.
Customer is responsible for all legal and collection fees.
A valid RMA number, a completed pre-authorized return form, and a description of the problem must accompany all returned merchandise. All RMA's must be shipped in appropriate packaging, freight pre-paid, by a major carrier. Customers unfamiliar with appropriate packaging materials and procedures need to contact Byte Me Computers for instructions. COD's and returns without RMA number will be refused. Returns in envelopes will be refused and all warranties and claims will be voided.