Potential users a enquirers from business, industry and other sectors seeking information on potential suppliers, customers, competitors and markets.
Business information remains a niche market for public libraries to exploit.
It also offers, despite the cost of some of the materials, good value for money, since the resources promote economic regeneration and serve an unusually wide range of users. All except the smallest authorities are in a position to offer a core collection and service libraries, backed by a more comprehensive provision with specialised staff at one or more central points. At all levels successful delivery is heavily dependent on the quality of staffing. Most enquiries for business information are ideally suited to telephone, fax or e-mail exchanges which ensure that centrally held resources are widely accessible.