Based on interviews with over 100 staff in 20 institutions. The impact of managerialism on academics and collegiality are assessed. Collection of papers which mainly address issues of TQM and ISO9000 implementation. Explores ways to achieve and improve on high standards in teaching, support and learning processes, which make for strong intellectual formation among students. Practitioner text, with practical exercises, for academic staff who help students to study.
Author argues that academic development is part of personal development.
Contains articles on TQM, quality assurance procedures and enhancement of teaching and learning. Outlines the purposes and procedures of quality audit and quality assessment and the relationship between the two. Demonstrates that, although employment prospects for top positions are not necessarily improved by having a period of temporary study abroad, access to careers with considerable European and international dimensions is made easier. Provides a guide for the design of systems of external quality assessment. Examines the notion of professionalism in higher education teaching and assesses whether it can be classified as a profession.