Responding to your letter today, I join Jack and the whole team in wishing you good health. Your favorable comments on SDS are encouraging for keeping after the dream of better knowledge tools, which necessarily requires a balance between personal and organizational aspects of our lives.
Accounting provides a double entry model for verifying accuracy.
So, we need a way to get after it. SDS uses the process of writing up the record and creating alignment as a double entry process for verifying the accuracy of impressions from conversation and performing tasks. Feedback, using the legal practice of notice, is another part of checking alignment so that adjustments can be made before people are delayed or injured through mistake, i.e., lack of alignment. This works because most actions are preceded by communication. If communication is not aligned with requirements, commitments and objectives, then action that occurs hours, days, months or years later will not be aligned either.