Sourcing Guides Sourcing Guides Index Articles 1-10 of 25 Microsoft. Microsoft has committed itself to a new direction with the announcement of Microsoft. Outsourcing user support functions is not new. Traditionally, however, only very large organizations could afford to outsource hardware maintenance and help desk functions.
Consultants come in many colors.
Pick the right one - you're a hero. Hire the wrong one - you're a dunce. Spin the wheel and anything goes. Here's a short survival guide based on 20 years of consultant-watching. What providers of managed firewall services won't mention are the problems.