When they do speak to him, it is only to criticize. Harold was so upset he didn't ask her to elaborate. The manager said they would review the situation in a month. Harold fears he is being set up for dismissal. Work groups are like families, Mr. MacDonald says.
Different groups have different social systems.
But that's not the case. In his old department, rules were likely more formal. In the new setting, they may be unwritten. Harold has to figure out how to be successful in the new environment. When he cools down, he should seek his manager's advice on how to work in the department, and he needs to develop a plan to deal with her concerns.