Our purpose is to promote the interests of Scottish consumers, with particular regard to those people who experience disadvantage in society. While producers of goods and services are usually well-organised and articulate when protecting their own interests, individual consumers very often are not.
Consumers benefit from efficient and effective services in the in the public and private sector.
Service-providers benefit from discriminating consumers. The SCC's Chairman and Council members are appointed by the Secretary of State for Trade and Industry in consultation with the Secretary of State for Scotland. The present Chairman is Graeme Millar. Martyn Evans, the SCC's Director, leads the staff team. The SCC assesses the consumer perspective in any situation by analysing the position of consumers against a set of consumer tests.