Modify Profile Information - Customer profile modifications can be made including addresses, telephone numbers, email addresses, and billing preferences. Customized Reporting - Customized reporting is available via tailored benchmarking reports, revenue reporting, cost center reporting, customer statistics, and simple custom reporting. Keeps track of all contracts awarded and pending to the utility company. Multiple Premise Information - Includes tracking information for customers with multiple residences. Payment History - Details the payment history for each customer.
Authorized clients can adjust account payment information when necessary.
Charge History - Details complete charge history including any late or over due charges to the account. Adjustment History - Includes details on all adjustments that have been made to the account. Consumption History - Provides all customer usage or consumption data since the time that the account was opened. Pending Charges - Details all pending charges against the utility accounts. Overflow Payment Tracking - Details and prints all over payment to customers.