The paper is illustrated by three case studies, taken from different industries. You will require the free Adobe Acrobat plug-in to be installed on your computer to read this article. This survey closed on April 30, and the results of this recent survey are still being analysed. A summary will be provided in the next issue of M-News. The survey closes on June 30.
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Please feel free to tell others of this survey. Winning Root Cause Analysis Software. The first chapter of the book introduces the key concepts relating to Root Cause Analysis, and outlines the ProAct approach. The third to ninth chapters detail the ProAct approach, with the tenth chapter containing some details regarding the ProAct software which is available to support this process. The book concludes with some case studies outlining the findings and benefits that some organizations have obtained from applying the ProAct approach.