Remember, not all ASPs are created equally and the differences can impact the overall capabilities of your applications. There are many things to look for in an ASP partner. You will need to find a partner with expertise and a proven track record in implementing, integrating and hosting financial applications. The ASP needs to understand the nature of your company and your business and be able to keep pace with your changing needs. The ASP needs to provide fast implementation and scalability, with fast response time in dealing with technical problems.
Accountability is crucial.
You need to know how quickly phone calls to the external support team would be answered. Ask how long the contract runs and the specific costs associated with integration, implementation and hosting. Investigate each guarantee for uptime and application access. As the trend continues toward outsourcing applications, you can look for increased speed and overall cost savings. The key to realizing these benefits lies in careful consideration of the points listed above.