The interval between data updates is programmable by the user, and might be as short as a few minutes for data such as temperature or smog levels, or every half hour or hour for something like manufacturing process reports. Because users may want to publish data derived from unusual items of hardware or equip-ment, or in unique display formats, Io additionally offers engineering support services. It will provide these for use on any user's preferred Internet service provider - such as Demon, where the company's own demonstration is located. One of the key benefits of utilising commercial Internet services is that information providers are protected by the security built into commercial web servers, allowing them to get on with their job without worrying about hackers or industrial espionage. Io also offers a turnkey publishing service and will manage all aspects of real-time information publishing for a fixed monthly fee.
Discounts are available for multi-site requirements.