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BMC Software, of Houston, TX, is a worldwide developer of software that monitors, manages and optimizes business-critical applications and data. Trinity optimizes IT service integrity with its ability to diagnose the root cause of an IT problem and its impact on both IT and the business. Trinity also provides the necessary operations workflow to correct an IT problem as well as online service reporting capabilities. Trinity s unique dynamic enterprise modeling technology automatically isolates IT problems, their impact on IT resources, users, services and business operations in a dynamically changing environment. As a member of BMC s PDN, Avesta can offer BMC Software customers access to problem determination solutions not previously available to them.