Please be prepared to present the credit card used for purchase and a photo ID when picking up tickets. ZooFriends memberships are not valid for entry into the Amphitheatre and concert tickets are not valid for entry into the Zoo. The Amphitheatre is an outdoor theater that has no covered areas or designated seating. Gates open one hour prior to the concert and there is no access to the Amphitheatre through the Zoo's front gate. Once you are inside the gates, there is no re-entry.
Concerts go on rain or shine.
In the event of a cancellation, please return or mail in the tickets to the place of purchase for a full refund. Several concession stands will be set up during the concert, serving a variety of food and beverages, including beer. Security will be checking for these items at the gate. The Amphitheatre is handicapped accessible and there is handicapped parking located on the west side of the Amphitheatre. The Amphitheatre is located south of the Zoo at the corner of Martin Luther King and Meyers.