With a few mouse clicks, an administrator can view account activity, add and delete entries, review service reports, create new accounts and set service levels. Views are highly customizable for instance, accounts can be viewed by service or activity.
Administrators can also create specific views for individual users, customers and suppliers.
Through a graphic display, employees, managers and clients can see the service levels they are receiving, while suppliers can monitor the service levels they are delivering. Read the press release here . For more information on the iCan Launch click here .