Don't allow a VP to park in the wrong place unless a part-time clerk can also get away with it. Even small things can rub folks the wrong way at delicate times. Any small kindness or courtesy you can offer, as long as it's consistent and genuine, will count in your favor. Change the physical environment. Many behavioral scientists working with dysfunctional families recommend that the family paint or redecorate when they are breaking an unproductive pattern.
Companies can realize the same benefits.
Make it known that you will listen to grievances, but are especially interested in listening to people who have an idea for a solution. Whining is necessary, but only useful to a point. People who can suggest a change, and see some action come out of it, will feel much more positive about the company and their position within it. There are no magic formulas for turning around a corporate culture that's gone South, but consistently positive actions and time are the best remedy. All rights reserved.