Help is available over the telephone or by visiting Senior Services and is offered free to the public.
Counselors also conduct sessions in the home for homebound seniors.
In addition, counseling sessions are offered occasionally at hospitals, churches and other community sites. Some seniors need multiple visits, however, most questions and concerns can be solved with just a phone call to the agency. Counselors are trained in health insurance issues, Medicare and Medicaid law, regulations and related insurance products. We fill out and help file forms and answer questions. The very nature of Medicare and Medicaid programs makes them very inaccessible.