All processes, regardless of their complexity, conform to this definition, with the more complex processes usually taking several inputs at different stages in the processing cycle and possibly generating more than one output. In reality, process outputs are usually specified in terms of an end product or service but it is the process which ensures the timely delivery of that end product or service and its conformance to pre-defined quality standards at a price which is acceptable in the marketplace. The 1990's has seen the need to move away from product thinking and re-focus on the process.
Business processes represent the basis upon which all business entities create wealth.
Every business has its core processes which are the essential contributors to competitive advantage and upon which the realisation of strategic goals is heavily dependent. Core processes are related to core competencies and, under normal circumstances, are NOT candidates for outsourcing. This includes all elements from the point at which an input initiates the process to the point at which the output leaves the process or at which the process itself is completed, whichever is the latter. Definition and understanding is essential before processes can be properly mapped and quantified. Provides understanding of the nature and tendency of element commonality within and across process family groups.