This work involves responding to telephone callers and greeting visitors to a department or division. Work includes responding to questions, taking messages, referring callers, and opening and distributing incoming mail.
Discretion is required when giving or receiving information.
Records calls in a manner designated to relay messages and to provide a permanent record. Opens, logs, sorts, and distributes the division s or department s mail. Enters and retrieves computer data. Separates law book billing invoices and places books shelves. Provides forms and information to callers, mailing them if requested.