The problem that causes tension and mobilizes to problem solving responses. Failure of this responses to re-establish equilibrium or balance. People go through different stages, the tendency is to stay in the stage, rather to move forward. This tension creates crisis.
Accidental crisis is precipitated by unexpected losses.
These are emotionally hazardous situations. People who may be prompt to crisis for something that is happening in their lives. Sensitivity to subtle signs of distress. I get the feeling you have a burden on your mind. Use questions carefully to focus on conflict areas rapidly.