It is one reason why Best Western has enjoyed enormous growth and success. What Hazard said would be a nice turnabout is if franchisors agree to friendly change, but he frets that it will take the threat of a concerted franchisee effort by franchisors' best franchisees to negotiate fairness and redress the imbalance. We have nothing to lose except our chains by demanding fairer franchise agreements and a relationship that makes rhetoric and reality more closely coincide. That's because it showed that individual character and integrity count. It no longer fears disgruntled customers who can't take their business elsewhere.
Ability counts more than gender, ethnicity or sexual orientation.
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