See index for additional references. 658.562 G116m George, Stephen. New York, Wiley, 1992. What It Is, How It's Won, How to Use It to Improve Quality in Your Company . New York, McGraw-Hill, 1992.
Book call no.
H325b Mahoney, Francis Xavier. New York, American Management Association, 1994. 658.562 M214t Steeples, Marion Mills. Homewood, IL, Business One Irwin, 1992. Committee on Science, Space and Technology.