Class B Complaints are generally less serious violations of Department policy, rules and regulations. These may include improper language, inadequate service, excessive force without injury requiring treatment, and negligent damage or loss of property. Other complaints are classified as Administrative Complaints. Anyone making a complaint will receive a reply letter with notification of the outcome of the investigation. The Austin Police Department is committed to rewarding officers and employees for commendable actions and service.
Commendations become a part of the employee's personnel file.
Citizen Oversight in the Internal Affairs Process Civil Service law controls the release of information to the public regarding the details of Internal Affairs Investigations. Therefore, in order to assure residents that these confidential investigations are thorough and fair, a review process involving citizens outside the Department is currently being designed. While the specific form of the review process has not yet been determined, the goal is to provide citizen input and oversight for more serious allegations investigated by Internal Affairs. The Police Oversight Focus Group, a committee comprised of citizen activists, City officials, and representatives of the Austin Police Department is currently meeting to establish the form and responsibilities of such a review board. Privacy Statement 2001 City of Austin, Texas .