Bank of America will not give extensions or exceptions to the bank Credit Bureaus reporting policy. If you have any questions, please call Rose Butler at 358-0184. Account holders are reminded that when an account becomes more than 61 days past due, the account will be suspended until paid in full. Pre-suspension letters will continue to be sent to all account holders at the 45 day and 55 day past due points. If payment for the undisputed principal amount has not been received prior to 61st days from the closing date on the statement of account in which the charge appeared, the account is placed in suspension.
Account holders are responsible for keeping their account up to date.
If you have any questions please call Rose Butler at 358-0184. As many of you are probably aware by now, it has been difficult to get through to the NationsBank Government Customer Service Unit. Due to the large volume of calls from individuals at all the Government Agencies trying to activate their Travel Cards, you may be on hold for as long as 20 minutes. See the Questions and Answers page for the following issues. What to do if a former employee receives a new travel card.