Sales Assistance presents a question and answer selection process to narrow down the range of product choices for each customer. This allows the catalog providers to embed the knowledge of their best sales and marketing personnel into the catalog. Customers can easily find the product or service that best suits their individual and unique need. Commerce's underlying technology allows for customized search methods to be added to further the product selection process to the variety of buying behaviors. These intelligent search methods are not exclusive.
Customers can go into and out of any method without the loss of collected information.
Commerce search functions are complemented by an on-line comparison function. Product Comparison facilitates the buyer's purchase decision by displaying only products that met all selection parameters. Shopping methods can also be tailored to specific shopper or buying groups. Backend Integration A group of tools are provided to facilitate the integration of Net. Commerce, version 3, with legacy systems and middleware.