They recognize the power they possess between themselves, and therefore want to contribute as well as draw from that resource. It was the first system to integrate voice and text together managed by the same database, thereby completely automating the workflow process. This concept is at the core of numerous features and benefits. All work returned by transcriptionists is reconciled automatically to ensure receipt of all files. All text files are automatically archived and sorted by account and user.
Clients have direct access to their own archived reports.
This reduces customer service inquiries. This is foundational to data mining applications that can be built. This prevents dictations from ever being lost and negates the need for a dictator to ever have to redictate a report. This eliminates manual handling and gives client total control of the process 24x7x365. Sophisticated tracking capabilities give clients control of monitoring status of every job, whether finished or not.