Everyone was in shock. He normally was intense, short with words and a bit abrasive. Yet everyone respected his competence. Production went sideways with this new jovial person in charge. This does not mean you don't have to improve.
Competence goes hand and hand with life long learning.
It does mean that trust and competence are more important than being a good joke teller. In future articles we will discuss several other elements of the ideal environment. Trust is composed of two elements, competence and keeping commitments. This again becomes a belief based on observation of your actions, not words. One of the easiest ways to ruin the moral in an office is to come in late, not tell anyone in advance, and force everyone else to scramble to cover for you.