There is an integrated case management social services delivery system that is accessible to public agency staff with confidentiality safeguards. A group purchasing plan offers reduced costs on goods and services to all public interest groups in the community - not just the larger institutions. Public decision-making is an open process. Everyone is encouraged to participate in whatever form they feel comfortable. There are specialised opportunities for those with low literacy skills.
All public records are available online.
Broadband access is deployed appropriately. The community understands which applications require broadband and which can be implemented at conventional dial-up speeds. Initial content on this site developed by Terry Grunwald and David Wilcox of Making the Net Work .