Feedback has shown that users appreciate the improved quality of information. Council tax payers in Broxbourne receive an extra birthday card on their 75th and 80th birthdays - from the Borough Council's Council Tax and Benefits Service. These are the ages at which residents become eligible for enhanced pensioner payments. The cards are an easy, user-friendly way of passing on an important message. Reports that are readable, attractively presented and comply with legal requirements are now eligible for a new award - the 'Newham GovMark'.
All entrants receive feedback showing how they can improve.
The scheme is promoted through logos on headed notepaper, posters and articles in the staff newspaper. A panel meets quarterly to consider all suggestions. Individuals who suggest implemented ideas can win up to 250, and ideas that can't be used may merit a 25 encouragement award. The awards are presented by the Chief Constable and receive coverage in the local press. Leicestershire Constabulary has a range of effective schemes to help beat crime, encourage neighbourhood watch and spread safety messages to children.