Implements agency rules, regulations and policies in supervising an agency program or organizational unit.
Coordinates work of subordinate employees to ensure accuracy of product.
Participates in program development by summarizing and reporting data relevant to program operations. Coordinates unit or program work flow and establishes operational procedures and work methods. Conducts regular group and individual conferences with staff to provide direction, including evaluating employee work performance on an annual basis. Errors at this level result in incomplete assessments or misleading recommendations causing a disruption of agency programs or policies. Requires direct supervision of programs or of employees doing work which differs from the supervisor, including disciplining employees, solving personnel problems, recommending hiring and firing employees, and developing work methods.