This is a common occurrence for Netscape users and is easily remedied by clearing the browser's disk cache. If you can access your account Control Panel, but cannot access your account via FTP, the FTP configurations may be incorrect. Check the activation notice sent to you via email when the account was first set up. If you changed your password and it doesn't seem to be working, contact support to reset your password. This program will take about 15-20 minutes to generate a report.
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