Diamond members will not be upgraded to Regency Club on award stays. An upgrade to a Regency Club room is based on availability at check-in. This access is not available at Park Hyatt Hotels outside the U.S., Canada and the Caribbean, at Hyatt Resorts worldwide or during award stays. This benefit does not apply if the member's stay is pursuant to a group sales contract or volume discount. Diamond members will be guaranteed a room for personal use when a reservation is made at least 72 hours prior to arrival based on local hotel time and guaranteed with a valid credit card.
All reservations are subject to hotel guarantee and cancellation policies.
This guarantee is valid for one standard guest room and is subject to the hotel s prevailing rate and reservation requirements. This guarantee is not valid at Hyatt Resorts or when using complimentary Gold Passport hotel awards or during extraordinary room demand. Hyatt Travel Partner Awards and promotional awards do not apply. In order to transfer an award a Gold Passport Award reservation must be made by the Gold Passport member redeeming the award. Once award booking is transferred, the award booking is then not transferable and may be used only by the individual in whose name the award has been transferred.