Ross has interviewed survivors and liberators, visited death camps and slave labor camps, read Holocaust literature and published many articles. His collection of original documents continues to grow. Eventually these documents will be donated to the Holocaust Museum in Washington, D.C. but until then, he uses them to illustrate his lectures. Ross sees the Holocaust as the natural result of the kind of bureaucracy that carries out orders and never asks questions. But he still sees widespread evidence of bureaucratic indifference, noting that requests for aid to troubled nations often sit on diplomats' desks for months and even years on end, eliciting no response.
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