With your questions, complaints, suggestions, and compliments, we can maintain and improve the service we provide. All feedback is handled in a prompt, courteous and professional manner with an attempt to resolve any identified problems. Feedback and survey forms are collected and reviewed by the Director and the Quality Improvement Committee. If sufficient information is provided, every effort is made by the Director to contact the inidividual directly as soon as possible.
All feedback is taken seriously and thoroughly evaluated.
Upon review of the forms, the Director and Management Team discuss and initiate corrective action, as appropriate.