If a disability prevents you from dialing local or regional toll calls yourself, you are exempt from added costs of having an operator dial calls for you. Contact your local Verizon business office for more information. If a disability makes it impossible for you to look up numbers in the telephone book or physically restricts you from dialing a telephone number, you are eligible for exemptions from local directory assistance charges. Contact your local Verizon business office for more information.
Discounts vary by state.
When you move, change your number or disconnect your text telephone service, you may choose to have the calls forwarded directly to your text-telephone with no recorded message by requesting Call Direct from you local Verizon business office. Call Direct is available at no cost during the Basic Referral Period. Call your local Verizon business office for more information. Verizon offers Braille monthly telephone bills. Please contatc your local Verizon business office for more information, or to request a Braille bill.