We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We guarantee your satisfaction.
All products come with at least one full years manufacturers warranty.
This does not affect your statutory rights as a consumer. In the unlikely event that you should have a complaint of any kind, please put it in writing to the above e-mail address. We will acknowledge receipt of the complaint within 5 working days and action it accordingly. We will treat your complaint fairly, confidentially, and effectively and will keep you informed throughout the procedure. If you feel you have any suggestions which can improve our service please feel free to comment.