Behaviors are the specific actions or reactions made by a person within the environment. It involves the what of leadership influencing people s actions. The behavioral level of leadership has to do with the specific behavioral activities that the leader and his or her collaborators must engage in. The specific behaviors that people actively participate in, such as tasks and interpersonal interactions, often serve as the primary evidence for organizational goals. Much of the focus of leadership has traditionally been on the level of behavior.
Capabilities guide and give direction to behavioral actions through a mental map, plan or strategy.
The level of capabilities relates to the how of leadership influencing people s minds. Capabilities have to do with the mental strategies and maps collaborators develop to guide their specific behaviors. Simply prescribing behaviors does not insure that tasks will be accomplished and goals reached. The function of the level of capabilities is to provide the perception and direction necessary to achieve particular objectives. Beliefs and Values provide the reinforcement that supports or inhibits capabilities and behaviors.