They may also e-mail comments on proposed regulations or research the Internal Revenue Manual, the Code, or tax regulations. Users can find lists and order numbers of the 144 forms and instructions available, as well as the 147 tax information topics, in the tax instruction booklet. Or they can have the system fax an index of available products. TaxFax completed more than 500,000 faxes the first two months of 1998, nearly double this period last year. The tax instructions list the code numbers for available TeleTax subjects.
Callers can also use the system's voice prompts to select a topic.
The texts of the TeleTax messages are also available through IRS TaxFax and the IRS Web site. They must provide the social security number, filing status and expected refund amount from the tax return. If the return has been processed, the system tells when the refund is scheduled to be sent. Refund information is updated each weekend. More than 15 million of TeleTax's 20 million calls so far this year have been for refund information.