All direct care staff must receive certification in first aid. An annual training plan must be developed that includes the topics covered by the orientation. Background check Licenses may be denied based on a criminal conviction of any board member, owner, or staff if the act that caused the conviction would cause harm to a resident if repeated. Providers must include the results of a criminal history check in each employee's personnel file. Monitoring The Department of Health shall make at least annual inspections.
Complaints are to be reviewed and investigated by the appropriate state agency.
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