To request a file to be reloaded from a back up tape you can jump directly to the online request form, Requesting a Restore of Lost Files . The Computer Center is changing its backup schedule for its network and compute servers. Weekend backups are still not provided at this time. The software used to perform backups is also changing. Upon the arrival and installation of new backup software that was recently ordered, the Computer Center plans to enable automated backups on the network server, seven days a week.
All incremental backups are currently available for at least two weeks before the tapes are reused.
The full backups are kept for a period of six weeks before they are overwritten. Users are reminded that every six weeks a full backup of each system is performed and is retained in storage indefinitely. Blank copies of the form are located in the Ready Room, S318. Once the form has been completed, it should be turned in to the Computer Room Operator, who will attempt to reload the file as soon as possible. For assistance, call the Operator at ext.