Here are some hints to help deliver it with a chance for the best results. Think about the image that you want to create. Imagine yourself presenting the bad news but leaving the person to whom you are reporting with the idea that you are in control, honest, and willing to acknowledge errors. Then present yourself and your information with an eye to creating that image. Keep it impersonal .
Bad news can sometimes cause negative reactions in the recipient.
The person, for example, might become defensive or hostile. One way to reduce that reaction is by choosing words and descriptions that are impersonal and non-threatening. Have your facts intact. When there is bad news be prepared, or better yet, be over prepared to answer any and all questions. Run through the list of who, what, why, where, when, and how much.