In the very near future, the Electronic Media Department will be able to send and receive e-mail via the internet. When this is made available, your internal EM Associate will notify you by sending an e-mail to you. This section applies to providers who file Blue Shield or Medicare Part B claims using the HCFA-1500 format. Electronic Media Reminders Electronic audit trails are available for hospitals, physicians, and dentists . Please contact your software vendor if you are interested.
Confirmation is sent through either electronic audit trails or paper audit trails.
Please call if you have not received your paper audit trail within ten working days of transmission. This section applies to all Preferred Dentists filing their claims electronically. We have instructions that will correct these problems that can be mailed out to you prior to upgrading. Upgrading with these instructions will help you avoid any delays in electronic claims submission. Otherwise, you may encounter problems reformatting your claims file and transmitting your claims electronically to Blue Cross and Blue Shield of Alabama.