Recommended Performance Indicators See section on Staff Training and Development for Implementation Guidelines and indicators related to staffing patterns. Protocols for level of care decisions for Latino consumers. Distinction and equivalence of services for Latino consumers. Specialized protocols for prevention of symptom relapse and reduction of recidivism for Latino consumers. Culturally and linguistically competent literature on prevalent psychiatric disorders, medical treatment options, and pharmacological interventions distributed to all Latino consumers and families.
Consumers receive services by cultural healers, when appropriate.
Comparable to overall population served and decreasing over time. Recognition of ethnicity.