However, if they choose to sell outside their current service area, they must allow others to sell within their area. The municipal electric utilities have decided not to participate in competition at this time, which means they will retain their customer base. The charges from the electric supplier will be recorded on that bill. Electric suppliers must disclose the means by which they generate or produce electricity. These minimum percentages increase over time.
Customers can change their electric suppliers at any time.
However, if a customer wants to leave a supplier and return to standard offer service, the customer must stay on the standard offer for a 12-month period after returning. If you tell a telemarketer to take your name off its list, that telemarketer is not allowed to call you again. You can also write to Direct Marketing Associates, a service to which marketers voluntarily subscribe, to remove your name. This low-income protection remains in place for hardship customers who qualify. All the current protections remain in place and are extended to include all electric suppliers.