Our customers are demanding instant access to us. A customer told me recently that he repeatedly called painters listed in the phone book until he found three who had a person answering. He hung up on the answering machines. Due to the increased value of real estate, many homeowners are being more particular about who works on their home. They want to deal with a known company with a proven track record, and not a few guys who threw together some ladders and made a painting company.
Customers now expect immediate access, or a least a very quick response.
The painter who waits until the end of the day to listen to his messages and finds out that someone wanted an estimate that day has already missed the boat. While this is by no means an exhaustive list, these skills are present in every painting company that endures for a long time and that earns a strong profit. Remember, it's not how much you make, but how much you keep that's important. Promotion is the magic that works for your company while you are doing something else. Every job sign that is displayed in front of a project is working for you while you are painting or managing.