Over 6 years of technical and managerial experience with an emphasis in telecommunications and ecommerce solutions. Extensive experience in billing solutions, application development and full life-cycle methodology. Present Managing Consultant, Bell Atlantic - Project manager and operations director for the implementation of a production Call Center utilizing a newly developed Billing and Customer Care software system. In the span of 12 months, role has evolved from requirements gathering to implementation and business process reengineering.
Current phase is field deployment.
Incumbent directly supervised an 8 person team in this effort, which was responsible for testing more than 3000 modules encompassing over 500,000 lines of code in under 6 months. Leads proposal team through composing and delivery to prospective clients. Bell Atlantic January 1997 - June 1998 Team Lead, Environment Support and Configuration Management. Managed code migration from System Test through Integration and User Acceptance Testing to production. Team Lead, Integration and SystemTesting and Planning.