Give the complete address, including any building name or number, apartment or unit number and nearest cross street. The accuracy of all telephone numbers and addresses must be verified again by the dispatcher. Remain calm and give direct answers to all the questions asked. Speak slowly and clearly. You will be asked additional questions so the dispatcher can send the right type of help.
All questions are important.
Understanding what happens when a 911 call is placed will help the system run more efficiently and will bring you the emergency service you need in the shortest possible time.