CIC is designed to help operators focus on important network events, offering a combination of alarm processing rules, filtering, customizable alarm viewing, and partitioning. Operating at the service and network levels. By integrating alarms and events from multiple technologies and vendors into a single environment, operators only have to learn and use one platform for troubleshooting and diagnostics.
Automation helps reduce the amount of manual effort required to resolve problems.
Consolidates fault data from multivendor multitechnology systems enabling efficient and timely resolution of network problems and reduced operations cost. The interface is highly customizable to suit a network manager's specific viewing requirements. Highly customizable event correlation engine Empowers operators to interpret data while event-triggered actions can be configured to respond to certain behaviors automatically. This can then trigger user-defined actions such as execution of autodiagnostic scripts. The mechanism facilitates guaranteed trap delivery to ensure receipt and processing of every trap.