The experiment online and offline liaisons help the experiment, which may have more than 100 people actively engaged in data acquisition and analysis, speak to the Division with one voice. The experiment and the Computing Division liaisons negotiate major requests for resources. If the request doesn't conform to the general groundwork in the experiment's MOU, it may be necessary to write an addendum to the MOU or otherwise come to written agreement. Experimenters should familiarize themselves with their experiment's own procedures and methodologies and contact the experiment's liaisons before requesting unusual or large resources from the Computing Division. All equipment purchased by the Computing Division as part of an experiment's MOU comes from this pool.
Computer systems are usually pre-configured and delivered in place by the various hardware groups.
The MOU process specifies details of such installations. The Computing Division Office is located in the Feymann Computer Center and staff offices are in Feynman, Wilson Hall, and elsewhere. The Customer Support HelpDesk is located just inside the west door of the Feynman Computing Center. You and your supervisor must both sign initial requests for accounts. Subsequent requests can be submitted electronically.