Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the invoice. In return for the above policy, no reduction shall be made on the published holiday prices if pound sterling improves in value against foreign currencies. This contract is made on the terms of these booking conditions which are governed by English law and both parties shall submit to the jurisdiction of English Courts at all times. AITO members ensure that their brochures clearly and accurately describe the holidays and services offered. AITO members listen to their customers and welcome suggestions for improving standards.
All customers receive a post-holiday questionnaire.
AITO members are committed to high standards of personal service, maintained by the thorough training of employees. AITO takes care to ensure that all members comply with current UK Government Regulations regarding the protection of clients' money. AITO has strict membership criteria which must be satisfied before new companies are allowed to join. All members must adhere to a rigorous Code of Business Practice which governs their operational conduct. AITO is committed to raising the level of environmental awareness within the industry.