Attendance at a training course is mandatory prior to issuance of bankcard. This training course covers purchases of appropriate items and identifies items inappropriate for purchase. Cardholder responsibility is emphasized as it relates to use of the card and conformance to current regulations and bankcard contract requirements. Training information is updated on a continual basis as changes occur. Cardholders that have attended training are kept advised of changes to regulations, procedures, and contract requirements via e-mail or paper mail as appropriate.
Additional training is provided in accordance with the scope of the change to implement.
Training information is also available via the Internet. Training materials are distributed to all new cardholders during the training session including the Bankcard Program User Manual which contains information on what can and cannot be purchased. Special Considerations A Web version of the Bankcard Program User Manual is also available and includes hyperlinks to the most current sensitive item listing, restricted item guidance, checklist for bankcard purchases, tax exemption form, and bankcard charge dispute forms. 1C. Set dollar limits on transaction amount and total purchases. Single purchase and monthly limits are preset by the banking institution when each card application is submitted.