Communications can be the key to effective leadership. An effective leader is an effective communicator. People cannot be led if they cannot understand what the leader says, means, or expects. Clear direction is a critical dimension of organizational climate. When people understand the mission, values, standards, and expectations of the organization, they can do what needs to be done.
Communication is defined as the process by which information is passed from one person to another.
Sounds easy, everyone can communicate, but the key is to learn how to communicate successfully. There are three easy steps to successful communications. These steps constitute what is called the Hierarchy of Effective Communication. This sounds easy, too, but think about all the times that a message is never initiated. There isn't enough time in the day.