The products must be returned in new, resalable condition. You must include all packaging materials. Packaging materials must not be torn or damaged. All manuals and warranty registration cards must be unmarked. You must pay any return shipping expense.
Defective returns are for replacement or merchandise credit only, no refunds.
Most products will be shipped through UPS or the US Post Office. You must file shipping damage claims through the appropriate carrier within 15 days of receipt. No returns on seasonal products. Motorized Scooters are non-returnable. Motorized scooters are covered by the manufacturers warranty.