Claims and authorized returns must be made within 10 days of receipt of goods. Returns will not be accepted without prior authorization and a Return Authorization Number. Order changes must be submitted in writing and will only be accepted within 30 days from date of order, but a minimum of 60 days before the shipping date. Orders placed within 60 days of shipping cannot be changed without prior approval. Wooden Ships of Hoboken is a granted a one week grace period from the order completion date.
All bills are payable in full within the specified terms indicated on the invoice.
If your account is turned over to a collection agency or attorney for collection, or in the event of default, all collection, legal expenses and reasonable attorney fees will be paid by the debtor. Collection and legal expenses shall include, but not be limited to all costs of filing legal process, service of Summons and Complaints, witness fees, collection fees and attorney fees. The courts of the county and state of Wooden Ships of Hoboken, Inc. , will have jurisdiction over any legal proceedings.