In the short term, as we consolidate our recent acquisitions, we will continue to pursue smaller fill-in opportunities that offer attractive synergies and growth potential. Each of our business platforms has a mandate to achieve eBusiness leadership on a sound financial basis. To summarize our four priorities - we're aiming for solid future growth and top quartile performance in all areas. We have a strong market position, a well-diversified business and geographic base, a strong and balanced risk profile and a focused North American strategy. I'd now like to speak about the importance of customer relationship management.
Clients expect proactive suggestions about products that best meet their individual needs.
To do this, we've spent more than 20 years refining our customer information systems. We also measure the levels of customer satisfaction, benchmark those levels against our North American peers, and use the rankings to help us determine staff incentives. In addition to targeting strong financial results and customer satisfaction, we believe in good corporate citizenship. Many of our community activities are listed in the latest Royal Bank Financial Group Community Report, which you can pick up as you leave today. Lastly, in terms of regulatory and related developments, there are a couple of items that are positive for our industry.