In many protracted and deep-rooted conflicts, apology and forgiveness are essential for reconciliation and conflict resolution.
Apology is often a difficult step, as it requires acknowledging guilt.
However, the lack of apology suggests to the other side that its opponent thinks that its behavior was appropriate. This creates the fear that the opponent's unjust or violent behavior will continue. An apology is a signal, more than anything, that the opponent regrets its actions and wants to rebuild a new relationship on a stronger foundation. Forgiveness is also critical for reconciliation. Yet the need for revenge or punishment can delay or even prohibit the resolution of a conflict, as fear of retaliation can keep an opponent from accepting guilt and apologizing.