EOD information is analyzed to verify that your system has sufficient capacity and is operating within specifications. Smart Sentinel keeps you up and running. Smart Sentinel monitors your system to insure that you have the newest software release installed, and informs the WFS help desk if an update is available. Smart Sentinel combines several modules working in unison to monitor WFS Payment Processing Solutions. Some modules work across all WFS products, others are specific to a particular solution.
Additional modules are in development.
When an alert condition is detected, Smart Sentinel creates a support call at the help desk and sends an email notification to you. You can specify up to three email addresses to receive alert notifications. With Optima, daily CAR Statistics are available as a printed report. Smart Sentinel can extract data from the report. Using this data, the CAR Statistics Monitor provides monthly reports to insure that CAR is tuned optimally, has not changed recently and meets specifications for accuracy and throughput.