Both modes of operation are supported by Flexx and can be accessed by the customer through e-Commerce. Complete status checks, payments and change requests can be entered via the Web. Invoicing or credit card charges can be set to automatically recur on a regular basis specific to the products purchased. Methods include e-mail, fax, and secure order information access. Give your customers the choice and increase satisfaction while maintaining simplified fulfillment processing internally.
Customers can place orders on-line, in a secure, easy, and fast environment.
Web orders are immediately available on-line to your order fulfillment staff. This integration not only eliminates errors, it also ensures the fastest response possible. Web orders show up internally through the quotation system. These 'quotes' can then be fully reviewed by your staff prior to approval and shipping. This not only ensures high speed ordering, but also provides a point of review to ensure consistent quality and customer care.