The co-location and Web hosting vendor has rolled out Managed Monitoring Service 1.0, a package of network applications aimed at IT managers who want to ensure their business applications and Web traffic are being overseen as promised. We need automated tools to make sure our CPUs are being utilized efficiently, he said. MMS leverages Computer Associates International Inc.'s Unicenter TNG network management app to offer customers a collection of policy and event-driven features, said Max Shoka, Exodus' product marketing manager. The capabilities gives IT managers advance warning of potential problems with their Web servers and other equipment managed at Exodus' data centers. MMS also supports real-time performance monitoring as well as hourly bandwidth monitoring.
Customers access performance data about their networks via Web browsers.
Zona Research Inc. analyst Jim Balderston said the advent of MMS will complement Exodus' business strategy and help mollify concerns some IT managers have regarding outsourcing. Exodus understands that the idea of outsourcing has a psychological resistance to it among some IT administrators, Balderston said. People want to hug their servers, so Exodus approaches that situation with the understanding that they have to deal with emotional factors when you try to convince companies to outsource their services. Basic MMS, which includes the HeadsUp monitor, real-time status reporting and historical bandwidth reports, is available for free to current Exodus customers.