They allow expeditious resolution. It s not quick. The Board has limited resources and meets every other month, so investigations and review of reports may take two to four months. Investigations involving multiple allegations and lots of witnesses may take even longer. Unfortunately, the Board often has a backlog of cases waiting for hearing.
Complaints are confidential.
Anyone inquiring as to whether a complaint has been filed against a licensee or applicant will be told that such information cannot be provided. Investigation reports and the information gathered as part of investigations are confidential.