The helicopters are operated in such a way that in the unlikely event of an engine failure while hovering over a ship, they can fly away on the remaining engine. The Service 24 hours 7 days per week in virtually all weather, within 100 nautical miles of Cape Town. It is possible to extend the range from Cape Town in emergencies by refueling on the coast, such as at Agulhas or Columbine, and flying offshore from these places. It is also possible to extend the range offshore up to 200 NM by carrying special ferry tanks. The Crew Are highly qualified and experienced.
All pilots are instrument rated and are considered leaders in the world, in poor weather flying.
Cabin attendants are qualified flight engineers. Vessels have been serviced in relative winds up to 70 knots. Where only one flight is required, the ship will be serviced at this point. These flights are normally between 10 and 25 minutes each depending on range. A rendezvous may be selected anywhere within helicopter range.