The Library and Information Commission would take the lead in submitting a report on deposit and archive issues to the next meeting of the User Group. Appeals and Complaints Procedur e HMSO tabled a draft discussion document on a proposed complaints procedure. It was agreed that the document could be circulated to others outside the Group to canvass a wider selection of views. The areas of complaint that should be dealt with by HMSO and the section on unsatisfied complaints needed clarification. Class Licence A draft one page licence has been prepared by the group.
Discussions continue on the draft.
It will be circulated to all members of the User Group prior to discussion at the next meeting. The possibility of the two groups liaising was aired. In order to provide opportunity for all views to be aired, minority or otherwise, the Group supported full discussions open to all at the next meeting. HMSO to confirm an HMSO contact point on the draft class licence. The group s aim is to produce a draft charter to open up discussion in the main Group.