First he believed that one must produce in small quantities with limited capital expenditures. Second, he believed, like Henry Ford, that customers are first. Third, he believed people are intellectual assets. Fourth, he believed that it was crucial to eliminate waste. Finally, he believed it all begins and ends on the shop floor.
Beliefs are one thing and results are sometimes another.
Dr. Arlie Hall is an adjunct professor for the Center for Robotics and Manufacturing at the University of Kentucky's College of Engineering. All rights reserved. Inc. The Lane Report is a trademark of Lane Communications Group. All other trademarks are the property of their respective owners.