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Almost every company encounters situations where predictive modeling and analysis of changes in business usage or hardware are key elements in problem solving and more importantly in problem prevention. Whether trying to rapidly eliminate the overload that almost shut down a new payroll system or developing a marketing campaign aimed at driving 50 percent more traffic to a Website, accurate prediction of optimum system resources is critical to a business' success. Most people would do some analysis and guesswork, but by using BMC Software's products, we know exactly. By layering in the tools, we are able to understand what the impact will be on all of our systems. Living without BMC Software was like living in the dark.