Mistakes are inevitable. But it is important that the individual not be equated with their behavior. The authors suggest beginning sentences with 'I' and then completing them by describing how you currently feel. The other person can then either accept or reject what is being communicated without feeling that they are being judged. In most situations, statements about yourself do not tend to foster or maintain bad will.
College exerts a tremendous influence on students in a number of ways.
Not to over dramatize, but in a very real sense the future of civilization society depends on how well succeeding generations are able to realize their inherent potential. One way to help facilitate students' potential is through the provision of an experience that fosters internal motivation. In order to mature appropriately, students must be able to see the value of doing something for its own intrinsic benefit as opposed to the praise or rewards that it may precipitate. The satisfaction must come from doing the work, not from the finished product. In attempting to bring about constructive change, it is always desirable to understand the feelings and attitudes that underlie specific behaviors.