It's a pretty stupid idea to run an internet service 500 miles away from the actual equipment. Two disks in the Crosswinds RAID arrays failed, deleting millions upon millions of bytes of data of loyal Crosswinds users. Paid users, non-paid users, peoples' sites were simply deleted.
Crosswinds has no backups of any kind.
Excuse my language, but that's utterly, totally fucking ridiculous. It happened once before, when the servers mysteriously deleted peoples' files at random. I was willing to accept that as a fluke. But you have to learn from your fucking mistakes , and Crosswinds obviously hasn't done that. I once tried to pay for pop-up removal.