We will refund the full amount of your purchase less shipping and handling charges. Dutailier Gliders are a fine piece of furniture. From their computer designed motion to their unique ball bearing system that are tested to 6 million cycles. The Vermont solid maple and Appellation oak are knurled, glued and locked at the joints and finished with hand wiped, non-toxic finishes. The fabrics are Scotch-guarded against spills.
All cushions meet California high fire retardant standards.
We have the most secure server software available so this is not a problem, but if you prefer, you can order on our toll free number. If calling please be aware that we a retail store and the most knowledgeable person might be tied up with a customer and might have to call you back. Also if you have questions it might be better to email us so we have time to give you the most knowledgeable answer. But if in doubt, just call. We carry parts for Dutailier Glider Chairs.