For example, showers were designed so you don't have to get your hair wet. Spa therapists all have international beauty qualifications and are hired because they have a passion for what they do. The goal of the spa is to provide relaxation and enjoyment. Felicity says that's why they don't offer any painful treatments such as waxing. You can't be relaxed if you are in pain.
All spa treatments start with a soak in the alkaline pools.
This loosens the muscles so much that deep muscle, shiatsu, and acupressure massages cannot be done or they would leave bruises. Felicity's three year plan for the spa includes the addition of a white mud menu, a full aromatherapy menu, watsu, waterbalancing, pilates, and yoga. The name comes from Aix les Bains in France where it originated and it is essentially a massage given under a Vichy Shower. I had been instructed to soak in the alkaline pools for about a half hour. There was a private pool in the women's area for those who do not wish to use the co-ed pools outside.