Cash assistance is viewed as one of many resources available to help a family rather than the only resource. Since efforts to link applicants with alternative resources are relatively new and not driven by a detailed set of policies we do not have sufficient information to describe and compare state approaches along a number of common dimensions. Thus, to examine how these programs work, we describe how several states have integrated efforts to link applicants with alternative resources into their eligibility determination process. JSP is primarily for people with a fairly stable source of income or the ability to find employment quickly. Time spent in JSP does not count towards the time limit on TANF benefits.
Caseworkers can also make referrals to community agencies and contact family members if appropriate.
In general, caseworkers do not make phone calls and instead provide the applicant with the information necessary to contact resources, e.g., information about the housing authority for housing needs, or the district transit authority for transportation assistance. JSP program was created to help individuals identify what resources and support systems other than TANF were available in their community. The CACs have a variety of local responsibilities including decision about how to support welfare reform and diversion programs. To assist with the mplementation of JSP, each CAC conducts a needs assessment of their community and develops a comprehensive resource guide for the caseworkers. However, families have the option to turn down participation in JSP and have their application for cash assistance processed.