Findings Controls over parking receipts are not adequate to keep parking attendants or their supervisors from stealing or to detect theft, if it is happening. Parking contractors are not conducting onsite observations and audits required by their contracts, and managers are not enforcing these agreements.
Controls improve once parking revenues enter the system, but some problems exist here, too.
Some employees are allowed to park without charge in one of the Convention Center lots. Recommendations Establish a management system at the Convention Center to supervise and monitor its parking contractor to ensure that parking revenues are properly controlled. Require parking contractors to make and document the lot audits and attendant surveillances required by their contracts. Charge employees a market-based monthly fee to park in the leased lot. Hire a consultant to help develop appropriate revenue controls for the new Convention Center parking facility.