A unique feature of the book is that each chapter has exercises that can be completed by the reader. An answer key also is provided at the end of each chapter. Although no index is provided, the table of contents informs the reader of all topics discussed in each chapter. A glossary of common American phrases is included. This item has two sections, one for writing and the other for speaking.
Appendices provide sample letter, memos, and short papers.
Topics covered include using illustrations, developing a good writing style, and rehearsing presentations. An index is provided. Other guides for more specific topics include the Guide to Company Research and the Guide to Industry Research . All Rights Reserved.