To ensure quality delivery, it is necessary that your count of boxes matches the bill of lading. If there are any shortages, it is imperative that this is noted on the paperwork that you are signing for, with the delivery company. Check all boxes for damage and sign accordingly. Make sure you keep a copy of this receipt, if a claim has to be made. If there is any damage or shortages delivered through common carrier, the claim needs to be made to the trucking company.
Customers are responsible for filing claims with common carriers.
Please do not instruct the carrier to return shipments, or customer will be subject to freight charges and restocking fees. This will not be credited back. All products will leave our location in good condition. Make all claims promptly. All damages must be declared within 10 days.