The Constitution of International Stereo Centre is based on the beliefs of achieving outstanding business performance by empowering all individuals working in the company to above average personal performance and to share a commitment to making the company the leader in the industry.
All staff believe that the customer is the most important entity of the company.
Service based on quick action to solve customer problems with a goal to make every customer totally happy. All sales staff are empowered to deal directly with problems without bureaucratic inefficiencies unless extraordinary circumstances exist. Decisions regarding customer exchanges and refunds shall be based on common sense rather than specified time limits, and what any reasonable person might expect to be a solution to a problem. Customers shall never be taken for granted. Sales staff will make each customer aware of the benefits of the products and services offered by International Stereo Centre.