Up until now, an ASP was incapable of assuming the ownership of a process. The marketplace gave birth to the BSP, a vendor that provides an Internet enabled standard business process. A BSP takes on the full responsibility for the entire business process, providing more than just the technological solution. However, if these firms want Portera to handle their time keeping, billing and accounting, they can had over the process to the firm, too. The BSP has the capability to send out invoices and manage the accounts receivable, retaining ownership of the process.
ASPs base their success on their technological savvy.
They know how to update applications, provide help desk support, create interfaces, run data centers and insure access. This is a different skill set than assuming responsibility for a process. That is the challenge for the ASPs who want to become BSPs. They must acquire the process expertise to assume responsibility for the process. They, after all, know how to own a process.