No matter who the caller is, we have a very refined program of criteria that we plug into the computer pertaining to each caller and the referrals that come up based on that criteria specifically will help that caller. Our service is available 24 hours and is entirely staffed by volunteers. We are always needing volunteers to serve on the helpline. It is very rewarding and life changing service. The help-line has been in existence for over 16 years.
Alcohol is still the main drug of choice of callers.
Marijuana and cocaine remain a big problem as well, especially for youth. There is no experience necessary to volunteer. We provide comprehensive training and we have great snacks, too. One stipulation is that recovering people need to have 6 months of continuous sobriety. Oh yes, every call that comes in on the help-line is entirely confidential.