Call for details. It is our desire that your biologicals arrive in good condition. When ordering biologicals, please consider shipment time and weather conditions. Feel free to ask your Customer Service Representative for biological shipping options. Special Orders Special orders are welcome.
All special orders require prepayment in full.
Returns on Regular Special Orders will be considered on an individual basis. Customized Special Orders may not be returned. Our backorder policy is to ship your order as completely as possible within 48 hours and to cancel any unshipped items unless you request otherwise. Damages, Shortages, Returns and Refunds If you receive merchandise that is damaged, please keep it in the original carton and notify us as soon as possible. We will assist you in making a claim with the carrier.