The only hard part is remembering to use them. Within individual applications, there are usually multiple kinds of help you can get in various ways. Almost every application has a Help Facility that responds to the F1 key. There is also a Help menu in the menu bar at the top of each application's window, which may list several different kinds of help offered by the software. There are plenty of places you can go for help.
Departments employ LSPs.
They are computing professionals who specialize in helping people with their technology problems. If your department has an LSP, that person's name and contact information should be listed on the front of this document. Even if your department doesn't have an LSP, you should have help close at hand in the form of your Premium Desktop contact. The Premium Desktop contact, whose name and contact information are also listed on the front of this document, may be able to help you directly with your computer problem. As a member of the U.Va.