How It Works Electronic commerce can be both simple and complex, depending on how you approach it. If you hire experienced designers to set up and implement your store, it will obviously be easier and more expensive. You have to think of eCommerce as a management dream. Imagine not having to pay employees to be there all day, checking out customers, storing items, and so forth.
Customers still go in, pick their items, and then go check out.
Well, instead of making the customer walk down aisle after aisle, the customers can search for the product and instantly find exactly what they want, get descriptions and extra information about each item, and go through the checkout lane without waiting in line. A single manager could update the store layout or handle financial services all from his or her home computer. It is a simple fact. People really don't like having their credit card numbers stolen from an invisible thief. It makes them paranoid and unwilling to ever go near the store where they were e-robbed.