Most problems in healthcare, or in any business for that matter, are the result of malfunctioning work systems, rather than people. The UWMC Department of Quality Improvement acts as an advocate for this philosophy. The UWMC has developed a multidisciplinary collaborative model for improving our services. Our activities are data-driven and systematic in design. Improvement of services are meticulously planned and tested.
Assessments are subject to stringent data statistical analysis.
Once the assessments have passed muster, they are communicated to the hospital community and implemented. Implementations are checked periodically to see if they are actually proceeding as planned in a cost-effective manner.