This story shows the value of great customer service. Just do it. Let the audience decide for themselves how effective your presentation was. Most likely, they will appreciate your sincere efforts to communicate. In addition, if you have prepared and rehearsed, your presentation will go quite smoothly.
Communication is a prime responsibility of every leader.
When you speak well, you inspire others. Start with a plan, rehearse your presentation, and then be yourself. The audience is waiting for you to succeed. His innovative presentations inform, inspire, and entertain. He has a Ph.D. in chemical engineering and 20 years of experience working for major corporations.