Tech. is their source for a resolution. It is the Com. Tech.'s duty to listed to the caller and assess what the best solution may be. Tech. may refer them to another agency or department or if a police response is needed, the Com. Tech. writes a run.
Citizens call when there is an imminent danger to life.
The Com Tech. evaluates these calls for Police action or the Fire Department to respond. Typically, calls on these lines are of a more serious nature, such as, someone has been shot, robbed, stabbed, having a heart attack, stroke, etc. These calls are handled in much the same way as those on non-emergency phones. Main Channel Dispatching The City of Columbus is divided into four quadrants, giving the radio room four 'zones'. Each zone has approximately 5 precincts and each precinct may have up to 8 cruisers.