If you have a Minnesota-licensed health plan, the telephone number to call for state help is listed on the back of your membership card and in your member handbook. Many employer-sponsored health plans are not regulated by the state of Minnesota. If you have this kind of plan, you will not have the phone number of a Minnesota state agency on your membership card or in your handbook. Call the member services number that is listed instead, or contact your employer directly. If you are enrolled in MinnesotaCare, Medical Assistance or General Assistance Medical Care, you are eligible for special assistance and a special appeals process.
Court action is also an option.
If you have this kind of plan, you will not have the number of a state agency on your insurance card. If you have questions about your coverage, your first step is to call your health plan's customer service number or your human resources contact.