The computer automatically issues a Call Tag for the return and assures prompt and accurate attention when it arrives. Dealers then have a month prior to actual purchase to sell this item. Should they choose to return the item in the 30 day period, we have a hassle-free, no questions asked return policy. The toll free number is listed with every national magazine ad we create. Consumers see the ad, call the number, and are referred to a hobby store in their area.
Consumers also receive a free brochure on the item that appeared in the ad.
Dealers are automatically listed in our Customer Link system through purchases of exclusive product. Dealers can retrieve the names, addresses and phone numbers of everyone who has been referred to their shop - an excellent aid in creating a mailing list. On this program, points are automatically earned for every exclusive purchase. Points convert to dollars when dealers advertise Great Planes exclusive product. Further, as a service to Kyosho heli customers, we have an established Helicopter Support and Service Hotline.