All of the packages have friendly, useful interfaces. MYOB and Simply have useful To Do Lists which keep track of every time sensitive job - printing payroll, contacting customers, etc. MYOB is the only package that does not automatically save all transactions. Support is provided free for 30 days from your first call to an 800 number by QuickBooks Pro. Simply provides 90 days support, and MYOB offers 30 days, but users pay the phone charges.
All packages provide annual tech support and upgrades for an additional fee.
All have free faxback lines to provide answers to frequently asked questions, and all have Websites. Demos for MYOB are available on the Web. Finally, The Bottom Line states that MYOB is the best solution for businesses that need to track inventory. QuickBooks has the strongest database and the best setup routine. It is considered optimum for companies that need to track job costs and time and billing.