Even Microsoft s own 30 million member HotMail E-mail service is run on a version of Unix because Windows NT is not up to the biggest jobs. Windows NT cannot handle larger scale jobs, even Microsoft has realized this as they continue to use a version of Unix for their HotMail E-mail service. Companies are not willing to wait for Windows 2000 because it is already 2 years behind schedule and there is no telling when it will be released.
Companies are in a rush to take advantage of the Internet.
Waiting for Windows 2000 would only put them in the rearview mirror of other companies who chose to use an already available and reliable operating system. Thus, Aspect has not locked themselves into any one maker s software. When Microsoft releases Windows 2000, they have to show how much better of system it is than Windows NT, and it s capability to handle large scale operations, to regain it s edge on the market. Competitors need to focus consumers attention on Windows NT s weaknesses and how their system overcomes those faults. They need to do it now while Microsoft s hold on the market has weakened to gain momentum in the marked and the trust of consumers to keep them as customers.