We recently have spent quite a good deal of time and money redesigning and manufacturing plastic basins. It was a challenge to increase the thickness of the rim on the basins. It took some time to find a manufacturer who was willing to meet our quality expectations. After continual shopping, we did find a supplier who met the challenge. We feel we now have a very high quality basin.
Delta prides itself on the quality of all our products.
This is just an example of the many steps we take with all our goods to make sure they meet our top standards. With so many kit parts, Delta must have quite a job keeping them all in stock. We do try to keep backorders to a minimum. Our inventory system has some great forecasting features programmed in with necessary lead times on all materials. Sometimes the demand from the field overwhelms us for a short time.