Setup fees charged for all new accounts and major account changes are non-refundable. All pricing is guaranteed for the term of pre-payment. We reserve the right to change prices at any time, unless other terms have been agreed upon. Overdue accounts are subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies us in writing for a request for termination of services.
All payment is in U.S. currency.
We reserve the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and we will refund any unused portion. Due to security concerns, all account cancellations by customer must be done in writing via US mail or fax with a valid signature of the primary contact of the account, account name, and reason for cancellation. Phone requests will not constitute acceptance of any cancellation. In the case of a refund,p ayment will be made by company check within 15 days of receipt of cancellation.