The best leasing agents will advise you to bump the rate when the market changes, even when it might cost them a commission or make the deal more difficult to close. All companies provide some level of engineering services. Significant operating cost savings can be realized through improved energy management, lighting retrofits and other cost-saving ideas. Having a detailed preventive maintenance program prolongs the useful life of equipment and minimizes future capital outlays. Achieving these savings requires talented chief engineers, sophisticated systems, depth of resources and a corporate culture that demands a strong engineering team.
All companies claim to have the best people.
We select our people carefully, requiring property managers to be college graduates. We train our people extensively, through Prentiss Properties University, PPU Boot Camps and industry programs. Exceptional property management and leasing covers its cost many times over. Exceptional service pays dividends in terms of meeting owners' expectations, creating higher value in leases, lowering operating costs, improving building services, increasing tenant satisfaction and tenant retention, and having better on-site representation. To restate the popular belief, property management and leasing services are a commodity, except when they are performed exceptionally well.