I suggested they get a combination printer, scanner, and fax. That s right it has to be connected to a computer. Here rests the problem. People aren t working at computer stores because of the great potential for stock-options. So when the salesman said the machine has been initialized you can bet your bippy that ain t so and you would be correct.
Customer buys machine.
Takes it to the office, sets it up and nothing. Customer calls me and tells me to get down here and get this thing working. I go to the customer s office, call Hewlett-Packard, and tell them exactly what the machine is doing, nothing, and they tell me it hasn t been initialized. They tell me how to initialize the machine and we part friends. The customer suggested we return the machine to the store, Circuit City, and have them initialize the machine.