Bidders may be requested to submit a list of references that will be contacted to verify bidders ability to service the equipment specified. Only the ability to service exact or updated models will be accepted. Contact names and phone numbers will be required. Service will be from date of award through August 31, 2000. Maintenance service must be performed by factory trained and qualified technicians.
All replacement parts used in the repairs are to be new or refurbished.
Separate purchase orders will be issued for each unit listed. Rates must cover all costs associated with the maintenance service including labor, repair parts, drum and travel. Vendor will invoice the user agency on a quarterly basis for the copier maintenance and any excess copy charges over the specified allowed by vendor in each unit's base price. In the event of termination, prorated reimbursement for remaining maintenance service that was prepaid will be due to Texas Agricultural Experiment Station. If a copier will be out of service for more than 24 hours, the department may request a loaner copier of equal or greater specifications.