Business Planning Business Planning Business Plans are prepared by all City departments outlining their approach to service delivery. Departmental Business Plans are intended to work hand in glove with the city's Corporate Plan.
Business plans explain how that transition occurs.
The process is iterative in that the Business Planning cycle and the Corporate Planning cycle feed into one another on an ongoing basis. Departmental Business Plans create the link between policy and action. The Plans establish a departmental vision, together with the designation of roles, goals and performance indicators for each service. The Business Plan provides the necessary information to allow a department to assume greater accountability for the deployment of its resources and the results it achieves. In 1998, six City Departments participated in a pilot program to prepare their first Business Plan.