We bill for 8 hrs per day and 20 days per month. This means that you will be charged for 180 days of consulting during the 9-month period. Finally, any authorized overtime or conversion of the 15 days to work days would be charged at the standard rate. The first month is due on contract signing. From that point forward, payment is due at the beginning of each month.
Authorized overtime is calculated at the end of each month and billed accordingly.
Any other net adjustments will be calculated and billed at the end of the contract. SetFocus is confident that our consultants will perform at the highest levels. In fact, representatives from SetFocus will be in contact with you throughout the consulting period to make sure that things are going well. However, if a client should feel that things are not working out, we have a resolution process which calls for the client to let us know of the problem. SetFocus then has one month to resolve the problem, replace the individual, or refund the client's fee.