Help Desk staff and student consultants help with software packages, operating systems, magnetic tapes, diskette conversions, recovery, and debugging techniques. Specialized consulting is available in the areas of statistics, graphics, word processing and document preparation, communications, electronic mail, networks, and vector computing.
Consultants also provide limited technical assistance in the selection of hardware and software.
Help Desk staff can be reached at 924-3731. If the Help Desk staffer has difficulty with a caller's question or problem, they will consult other full-time staff members and will return the customer's call as quickly as possible. The goal of the Help Desk is to provide knowledgeable computing assistance in a timely and courteous manner.