SANDi Plus also speech-activates unified messaging. Running on Windows 2000 and NT, SANDi Plus can play nice with over 37 major PBX brands. And it integrates with CRM and email systems. Well, we're just as guilty as anybody writing about ambitious ACD software and hardware that costs thousands of dollars per seat. It also can operate in unintelligent round-robin mode, if you so desire.
Agents can place intercom calls, and transfer calls to each other as well as to an outside number.
There are lots of voicemail systems out there. BraVo II offers practically everything a small business would require on top of phones for a fully functional, professional system. Besides its multilingual capacities, BraVo II features an automated attendant to answer calls or serve as an overflow operator during peak times. There's custom-prompt recording, allowing menus and submenus to be created as needed. The product also has a tidy cleanup feature that maximizes storage efficiency depending on usage and call flow.