This makes the product very stable and allows for enhanced integration to client Database programs. The Quick Q 4.0 combined with Comdial's powerful Voice Mail systems and wide array of CTI products including Wide Open Office, Wide Open Group and Wide Open Call, creates a product second to none for any business large or small. Through our integration partners Telanet is able to provide you with a fully staffed inbound or outbound call centre to handle short or long term projects. Our call centre employs all the latest technology including web based applications and fax on demand service. Web-enabled call centre solutions allow clients to benefit from integrating their previously separate investments in call centre and Internet initiatives.
Agents now have the ability to answer questions and close sales in real-time.
Telanet call centre implementations provide market contact and customer interaction solutions specifically designed for today's large organizations operating formal call centres. Telanet Canada Inc. helps its clients to turn call centres into profit centres by turning every customer call into a potential sale. The Telanet Canada Inc. approach ensures solutions are consistent, robust, open, object-oriented, and scaleable. This approach has been used to develop and deliver powerful, functionally rich business solutions. Whether your call centre is just an idea or already established and growing Telanet can help you enhance or improve it.