Customer acknowledges that there is a 30 day minimum subscription period, which means no full or partial refund of the initial month's service fee and activation fee will be given if service is canceled within the initial 30 day subscription period. Additionally, all cancellations become effective at the end of the current billing period. All accounts will be billed on either a monthly, Semi-Annual or yearly basis. The billing period begins on the first or the fifteenth of the month. A billing statement is issued for that month's service fees plus, depending on the type of account you have, any surcharges incurred during the previous month.
All invoices are due and payable upon receipt.
Accounts will be suspended if a bad check is not paid in 5 days. Accounts in default are subject to current reconnection fees. Our staff is small and usually available during and beyond those hours, but we're not always able to answer the phone. If you call and get the answering machine, please leave a message. Our business is providing connectivity.