There was a study done in the late 1950's that confirms what any parent knows by experience. Babies are programmed by nature to smile because they respond to human interaction. The study reminds me of how important communication is at any age.
Adults also respond to a smiling face instead of a frowning face.
It is my contention that so many problems could be solved, and so many relationships improved, if people would simply learn to communicate better. This is particularly so if your manner of communication is under girded with Christian love. Let me give you four areas where I see good and poor communication at work. This is as much true in the church as it is in our personal relationships. Either too many words or too few words alienate people.