With the Readi System, you will lower your costs for leading edge technology with our ASP per customer pricing by giving you the option to outsource billing and customer care thus leaving you time for your more critical business processes. The Readi System allows you rapid access to comprehensive customer data by CSR s and field service staff. The Readi System makes it easy for you to view, mine, and extract value from customer data across all components of a relationship. The Readi System offers a Web-based, easy to use EBPP solution that will save you money and increase the satisfaction and loyalty of your customers. Anywhere Anytime Through our Web-based product offerings, the Readi System gives you the power to provide your customers with instant online access to their accounts.
Customers can pay their bills and order products and services online in a secure environment.
Customer Service Representatives can modify and manage customer accounts online through a Web browser. The Readi System provides complete customer history. It stores a comprehensive customer history, allowing you to improve your level of service and develop targeted marketing to attract customers. Access to historical information including contract information, multiple premise information, and payment, charge, and consumption history all make it easier to respond to customer information requests. The Readi System automatically records payment information and then processes and applies payments in real time.