The Bank shall establish procedures to ensure that a customer's information is accurate, current, and complete in accordance with reasonable commercial standards and the Bank shall establish procedures to correct inaccurate information in a timely manner. The Bank shall limit employee access to personally identifiable information for those with a business reason for knowing such information. The Bank shall also educate and discipline its employees so that they will understand the importance of confidentiality and customer privacy. The Bank shall establish security standards and procedures to prevent unauthorized access to customer information. B. Confidentiality of Customer Records and Credit Files 1.
Confidentiality is the fundamental principle of the financial services business.
One aspect of your work at the Bank that will be emphasized again and again is the confidential nature of our business and a trust that we must never breach. As such, all Bank work is confidential. In your work you will learn many things about many people that must remain confidential. You must never reveal any information about the Bank's customers to friends, relatives, or other employees, unless your work requires it. The principle of privacy of customer information applies with equal force to both informal and formal communications.