Eye contact with the listener is inconsistent. The speaker lacks facial expressions. The speaker's appearance distracts from the message. Lack of eye contact is obstructing to the information exchange. Volume is appropriate for the listener and the occasion.
Articulation is consistently distinct and clear.
Presentation is free of any mispronunciations. Pauses are used to accent and enhance the impact of the message. Notes, if used, are used effectively. Volume is generally appropriate for the listener and the occasion. Articulation is distinct and clear, and pronunciation for the most part is correct, but an occasional lapse in one of these characteristics is noticeable.