The ship is attractive and well maintained.
Captain is great, but cruise director and staff average at best.
Dining logistics and dining room service need attention. Cabin service was great but service elsewhere was quite variable. Dining service ranged from excellent to mechanical to rude, depending on who served your table. Buffet lines were always cramped. Freestyle cruising works well for informal folks like us, but service suffers because tips are allocated to a pool, not to individuals.