Shared vision, mental models, team learning, personal mastery, and systems thinking Systems thinking 1. The Fifth Discipline Workbook from her office. Future making should be subversive. Imagination is the scarce commodity. Perspective is worth 50 I.Q. points.
Bottlenecks are at the top of the bottle.
Change is not the problem, engagement is. Victims must become activists. You can't see the end from the beginning. There are revolutionaries in every organization. Change steps Create a sense of urgency.