When co-workers trust you, they want to work with you. When clients or consultants trust you, they want to do business with you. Leadership is a value that should be developed in all members of a firm. Active participation in trade and professional organizations and associations, and in community affairs can help identify and develop your personnel's leadership potential. Making presentations at meetings, publishing papers, and coaching co-workers can help develop leadership qualities.
Dedication means always giving more than people expect.
Following the same practice in the office creates a solid team effort, and that in turn creates a richer, more rewarding work environment. Some years ago, a struggling, young partnership had been courting a major client. When a job finally came their way, the firm's partners miscalculated their estimate. The client recognized the mistake and offered to make up the loss. The partners steadfastly refused the offer, saying the mistake was theirs and they would live with it.