However, if the module is unable to reconnect to the database, this error will eventually lead to the error 'Program halted. I receive the error 'Program halted. This error is the result of one of two different problems. Either one of WebGate's modules has lost contact with the WebGate database, or there is some corruption in the WebGate database. If the WebGate module that reports this error is running on the same computer as the WebGate database file, there is most likely corruption in the WebGate database.
Corruption is caused by one of the following conditions.
The WebGate service manager should be stopped by clicking on the pager icon in the Windows system tray and then choosing 'Quit' or 'Stop' from the popup menu. All of the above should be done before shutting down or restarting the computer that WebGate is running on. Not following these procedures can in some cases cause database corruption. Please refer to the section 'File version problems' in the 'Troubleshooting' chapter of the WebGate help file for more details. Bad or out-of date operating system files.