Databases in both MS Access and MS SQL Databases with access through Shell Firewall, from within Shell's intranet. As with any new venture there will be many bugs and false starts. Some problems, however, can be anticipated. We found that when we actually detailed a game plan with target dates for completion, we accomplished more in less time. All expectations were understood, and participants were made accountable for their contributions and work product.
All protocols are in a written on-line form and are revised as necessary.
The best example of the need for a written protocol was in the area of document preparation. Without appropriate guidelines and rules, the identity or context of a document can be easily lost. We learned to ensure that a unique identifier is assigned to each collection. Within a court system the case number is the easiest identifier to recognize and the least likely to be duplicated. We attempted to use case style as an identifier, and were amazed at the number of duplicates.