Learn how to use the many various styles of leadership to effectively manage a wide variety of situations and employees. STP107 - Developing Job Standards and Setting Reasonable Performance Standards Practice the art of writing measurable job performance standards for your staff. Discover how the use of action verbs can benefit both you and the people you supervise. STP108 - Effective Decision Making Walk through the steps needed to reach a decision and how to effectively communicate that decision to the individuals affected by it. And how to live with one you can't sell.
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