We will advise you on what sorts of documentary or other forms of evidence may be needed to support your claims. If you are being harassed by journalists we will advise you on what steps should be taken to protect your privacy. Where appropriate we may seek legal advice on your behalf or put you in touch with a media lawyer to take forward your case. With your consent we may put you in touch with others who have had similar experiences. We will treat everything you say to us, or provide us with, in confidence, and release such information to third parties only with your permission.
Complainants normally take priority over all other commitments.