Everyone contributes to customer service in some way. The size of a company is often measured in terms of its total Sales or total Assets. Size is not a measure of efficiency or profitability. Changes in performance from year to year show trends. Sales and Net Income should go up.
Cash flow is the management of the flow of actual cash payments into and out of the company.
A company can be making a profit on paper, but still have cash flow problems if its customers are slow to pay the company's invoices. Match the following two financial statements with their items. Two companies with the same dollar amount of profit are performing equally well. Maybe CASH FLOW 7. A company usually gets paid on the same day it delivers a product to the customer.