Callers can ask to remain anonymous.
Since the hotline was launched by Ontario Labour Minister Jim Flaherty in Ottawa in December 1998, to kick off the new construction industry program, Fairness is a Two-Way Street , it has received hundreds of calls. Response team members listen to caller concerns and ensure action is taken. Posters and billboards have made the public aware of the hotline. The hotline and response team ensure better co-ordination of enforcement and other activities so that Ontario workers, construction companies and truckers get fair access to work in Quebec. Complaints are dealt with by the Ontario Ministry of Education and Training which is responsible for labour mobility issues.