If we did it right, it would be a big way of building our brand. The service was launched in June 1995 and now reaches more than 200,000 people a week through the Website and an e-mail newsletter. Mr McGovern thinks Nua's measurement of the size of the Net is a fair assessment and a natural trend has appeared. Its latest figures estimate 179m were online worldwide by June 1999. The Leisure Society, the paperless office never came, the promise of technology has never been fulfilled.
Customer relationships are so important.
Supermarkets, for instance, own their customers, but the worldwide brands they sell have given up their right to interact with their consumers and have put themselves in a weak position. Amazon was always in the business of owning relationships not selling books. The BBC is not responsible for the content of external internet sites.