Emergency operators provide the vital link to police, fire and paramedic aid ,to callers in need. Craig Petit oversees the daily operations of the Division. In addition to utilizing the Emergency Medical Priority Dispatch System, the division employs the National Crime Information Center, a nationwide database that offers immediate information on driver's licenses, missing persons, criminals and the like. Designed to link law officials across the country, dispatchers are able to obtain data based on deputies' queries.
Dispatchers also can automatically denote patrol requests, alerting officers of postings.
With a few keystrokes, they can provide information on the residents' medical background or special needs, too. Also, in compliance with the Americans with Disabilities Act, the center purchased two TDD devices and plans to add two more. These enhancements provide invaluable links for the hearing impaired to the 911 center. As of June 30, the center's 20 dispatchers have responded to 19,140 emergency and non-emergency calls since Jan. 1, 1999.