Creating E-Customer Loyalty Read why the most important focus must be on building customer relationships when doing business on the Internet. A Web-enabled supply chain means better performance and reduced cost. Lessons from the Past Making the Internet a more secure place may simply be a matter of first looking backwards before looking toward the future. Canadian companies are failing to capitalize on the e-business revolution because they don't understand the technology. E-Business heralds big, and sometimes confusing, changes for Canadian retailers.
Business is perched on the precipice of profound change in Canada.