If the results are shown to be incorrect, your payment will be refunded in full. If, for example, you order a search for a phone number at a particular address, and we find out that no phone line is connected to that address, such finding is your result. You will be charged the regular fee for this type of search. We suggest that you check for the existence of the expected result prior to placing your order whenever possible. No dispute or appeal will be considered and no refund issued after the 40 day period.
All searches are completely confidential.
We will never make our clients' information available to a third party. We do not contact the owners of phone numbers searched. The owner has no way of knowing about the search or who ordered it. For credit card payments and verification, we employ the services of ibill - Internet Billing Company, Inc . Your credit card information will be transmitted via a secure server.