The main ATAF information desk has English-speaking staff, but if you make your enquiry by phone, you may not be so lucky. Here you can buy a variety of bus tickets, and get a booklet with details of all routes and the different tickets. Basic information on prices is also available in English. Daytime services Most ATAF routes run 5.30am-9pm with a frequency of between 10 and 30 minutes depending on the route. After 9pm, there are four night services.
Buses usually leave their departure point on time, but heavy traffic can cause delays en route.
If you are using a ticket for two consecutive journeys, stamp it on the first bus. Tickets are available on board, but cost double what they would during the day. It can be bought from the ATAF office at Santa Maria Novella station, or from any of the normal outlets displaying an Abbonamenti ATAF sign. All ATAF bus tickets must be bought in advance. When you board the bus, stamp the ticket in one of the machines, usually placed by the front and rear doors.