The client modules support multiple user languages. Usage of the system within intranets is protected from the outside world by the organisation's firewall. Inter-organisational messages are protected using for instance the PGP format. It handles the different phases within a trade transaction in a situation where the seller and the buyer have already chosen each other, and have a common, agreement based business relationship. From the user point of view, the central component of the system is the OsiCon workflow control module, which maintains action lists for users.
Actions often involve handling of some electronic form.
The user may also browse status records and logs of those workflow process instances where he is participating. All old versions of the handled documents in different steps of the processes are easily accessible for auditing. The system guides the user to access the correct WWW form and controls that the user input satisfies the integrity constraints defined for the form. The forms offered by the system are especially designed for the different roles of the users in the administrative processes. The forms are the basic interfaces via which an end user participates in trading processes.