Her job is challenging, she says, but so is life in India. I come from the Northeast, and I'm used to efficiencies and accessibility to things. Even though this is a large metropolitan area, it's still backward in many ways. There are a lot of contrasts when you come here. The population is highly educated and technology is here, but there are rickshaws and taxis.
Carts drawn by oxen and cows roam all over the roads.
There are people dressed in Western clothes and those wearing saris. I work all of the time, and I like what I'm doing. Right now, the core of our business is training. Even though there are a lot of call centers starting up in India, there's not a lot of knowledge about them. When you hire people to work for this industry, it's not like hiring an engineer or someone that's going to manage your network.