All orders are shipped Priority Mail. Orders will be shipped out, Monday thru Friday, from our factory within 48 hours, if all items are in stock. Unless due to an error on our part, customer is responsible for return shipping on all returns. Returns will only be accepted with an authorization number from Candle-Escents Factory.
All orders leave our factory in excellent condition.
Report all damages and file claims with your post office or other carrier. We accept MasterCard, Visa and Discover cards. Shipping and handling charges will be added to your order. Your credit card will not be charged until your order has been shipped. Prices are subject to change at any time without notice.