Unless otherwise specified, all domestic orders will be shipped via the least expensive surface method. Overseas orders will be shipped via the least expensive air service. Please inform us at time of ordering if you prefer an alternate method of shipping. Shipping and handling fees will be applied to your invoice. Shipment dates, based on ElectroChem's discretion, are subject to production limitations and facility schedules, and therefore are not guaranteed.
Buyer is solely responsible for notifying the carrier of any damage or loss in transit of goods.
All returned products require a return authorization prior to shipping. Please contact us for your return authorization. Products will not be accepted until ElectroChem has assigned a return authorization number. Customers have 7 calendar days to report any missing items from their order and 15 calendar days to report any defects in their order. Defects must be described in writing.