The EAP represents a commitment by the state and Employee Benefits Division to improve the well-being of state employees through a program that can provide assistance in addressing personal difficulties. Administrators, managers, and supervisors may recommend that employees use EAP services when personal problems interfere with job performance. A counselor will explore your concerns by phone, identify possible solutions, and if appropriate, meet with you in person or refer you to appropriate additional resources. Whether the problem is resolved in consultation with the EAP counselor or with an outside service provider, EAP staff will provide follow-up service to be sure that you are satisfied with the assistance provided and that an effort is being made to resolve your concern. No one will know, unless you request and authorize the EAP to release this information.
All services are completely confidential.
EAP services are provided as a benefit to all state employees. There is no charge for the EAP assistance. If a referral is necessary for ongoing counseling, hospitalization, or the resolution of other problems, the costs of these services will become your responsibility. Your health insurance will sometimes cover such charges, but you should consult with the medical health vendor first before incurring any expenses if you want to try and get insurance to cover it. You may call EAP between 8AM and 5PM, Monday through Friday, to discuss a concern or to request an appointment.