The cartridges are guaranteed to be free from defects in both material and workmanship from the original date of purchase for a period of one year or until the toner or ink is depleted which ever occurs first.
All cartridges are quality tested during the manufacturing process.
Additionally they are post-tested once assembly is completed. Advance exchange is a way of saving you money if you have an empty cartridge. Once we receive your empty cartridge we will ship you a remanufactured cartridge immediately. There are three ways to return your empty cartridge to us. We will send you the ARS Tag and all you have to do is affix it to your package then call UPS, take the package to the nearest UPS drop off center or give the package to a UPS delivery person.