However, attitude change may be easier when incongruent information is made highly salient. Complex people tend to search for more different kinds of information when faced with a decision problem. They are often less certain after a decision, especially if verification is unavailable. Complex individuals are better strategic planners due to consideration of more information, from more perspectives, and greater flexibility in considering alternatives. They usually develop more inclusive long range goals, consider wider range of implications, and develop more complex develop strategies.
Complex persons are more effective at a communication-dependent task.
Flexibly complex persons are able to generate more novel, unusual, and potentially remote views and actions. Leaders are generally more complex but must be able to be flexible across situations as the environment changes. They are also high integrators in which they are able to relate complex patterns of many elements. When the problem requires a rapid and simple response. When the environment or organizational culture is incompatible with complexity.