My bank manager failed to appreciate my needs and made no attempt to understand my business. In these days of economics built on credit, the business manager needs to have some form of long term security in relationships with financial institutions. A suddenly withdrawn overdraft, or a refusal to provide support during a lull in cash flow can often compound what is already an extremely difficult time for a manager. Building a business is a long-term project that benefits the entire community, and should be supported by that community. It is difficult enough during stable times, but nearly impossible with rapidly moving financial goal posts.
Business people have a right to feel angry.
The banks and financial institutions throw huge sums away backing the non-productive takeovers of our speculative gamblers, meanwhile allowing smaller businesses that would contribute to our economy to fail. I would like to see a new type of financial institution spring up. One with managers who have been there and done that, and who are prepared to do more research before pulling the pin or saying 'No'.