Choose the right expert at the right price, anytime day or night, at PC World Expert Help . Getting involved with a caring Internet service provider can lead to a wonderful relationship. For example, Amy Hurka-Owen of Mebane, North Carolina, loves her local Internet service provider, Intrex.net. She loves the way its support personnel jump to help her solve a problem, and she loves the fact that she's never gotten a busy signal. That hasn't stopped Hurka-Owen, who teaches at nearby Elon College, from thinking about dropping that ISP like a stone.
Cable is so much faster.
With Web pages now so graphical, I think we'll all be forced to go to higher speed and faster connections. But even though the higher cost may stretch her family's budget, Hurka-Owen can't get over the faster downloads and the way Web pages snap into place. Hurka-Owen has plenty of company. Millions of Web users are hungry for faster Internet speed, more reliable service, and better support. With the ISP picture mutating faster than a politician's positions in November, now's the time to see if you've got the right connections.