After all, a team oriented culture thrives on communication and cooperation, not on confrontation. Today, internal auditing no longer focuses on people, but on processes. It is a proactive method of problem prevention, which identifies whether processes are being followed accurately and efficiently and encourages employees to help each other. Virtually any employee can benefit from being an internal auditor. By performing internal audits on other departments or processes, employees can increase their understanding of the organization's vision and, in turn, improve processes in their own fields.
Auditors can design a non confrontational questionnaire for evaluating procedures.
Process owners then meet to discuss the findings and ways to address process inadequacies and prevent potential problems. It's a management trend that not only improves employee morale and productivity, but also boosts customer satisfaction and the bottom line. Its basis is simple, and one that companies like Sun Microsystems and AC Nielsen have discovered is easily adopted. When companies learn to manage all three elements, they thrive. Sun began the process by asking its employees which workplace issues were bothering them most.