The women are either referred to the shelter by the municipality or contact the shelter themselves. Tampere municipality pays for each woman for a minimum of three days, whereafter a longer-term plan for each woman has to be drawn up. As soon as a woman moves in to the shelter she draws up a survival plan together with the staff. Among the staff are social instructors, psychiatric nurse and social workers altogether 30 persons including the volunteers. The local parish was involved in setting up the centre, which is built on Christian principle.
Christian counselling is available on request.
The shelter works in close co-operation with schools, the perish, police and medical services, and have client conferences where the individual client's needs and possibilities are discussed. The women's shelter is interested in exchange of experiences and information, and on methods for working with women who have experience of prostitution or trafficking.