Calif. Caseworkers enter vital statistics, such as Social Security numbers, family histories and work histories, then select from a list of potential services and run the eligibility module. Aion Execution System runs the eligibility check. To keep information shared among the seven departments from compromising an individual's privacy, residents select the information they want kept confidential. So people administering food stamps, for example, can't access a person's request for an HIV test. A social worker there would know someone is active with another division but wouldn't have access to the data.
Confidentiality is guarded at the caseworker and supervisor levels.
People seeking benefits see the same social worker on each visit. Only the caseworker and direct supervisor have authority to read or to update client data. Delaware's technical design is similar to that of the Fairfax County system. 20 Compaq Computer Corp. ProLiant 4500 servers, each with a 133-MHz Pentium, 64M RAM and 10G hard drive, running Microsoft Windows NT Server 4.0. We'll use the distributed power of the PCs and servers to edit the online data.