Each day, Cisco and its customers demonstrate that networks and use of the Internet can profoundly and beneficially modify a company's work modes. Whatever its size, the company that follows this model becomes capable of making strategic use of the information and communication for creating and developing sustainable interactive relationships with its customers and partners. Access to company information for all the relevant services enables a competitive tool to be made of the computing network. A systematic model of information access has proved itself to be more efficient and reactive than the traditional model, where information is dispensed in dribs and drabs. More still, Cisco has also developed marketing advantages in the areas of customer assistance, order processing and delivery times.
Cisco is a genuine success story.
Since the delivery of its first product in 1986, the company has become the world leader in Internet network solutions, ranking first or second in market share for the majority of segments where it is present. In terms of stock market capitalisation, Cisco is one of the largest companies in the world.