This suggests that males, who are generally less likely to seek help than females, reach out when the problem is more severe. Lives in a caravan park in an isolated location. KHL counsellors are supported by an extensive database of relevant welfare and support services. Counsellors have the option of referring callers to another service if they feel the support would be beneficial. The most common referrals were to community health centres, and various family and youth services.
Callers can also contract with a counsellor to call back and discuss their problems further.
KHL plays an important role for young people wanting to talk about loneliness and being home alone. Counsellors support and encourage callers to fully explore issues which enable them to make informed decisions about their situation. The anonymity and confidentiality of the service provides a safe environment for young people to freely and openly discuss their concerns. Loneliness in adolescence . John Wiley, New York.