Estimates can be provided prior to initiating the research which can be conducted within specified budgets. Staff will refer clients to other libraries, government departments, institutions, industry bodies or agencies who have the required information. Professional Library staff will use internal and external databases to research a topic and provide references and documents for clients' use. This is a fee-based service and a charge is made for hourly staff time, preferential rates apply for members. There is an additional cost for the supply of documents, which varies according to their source.
Clients consult with the information professional so that their specific requirements are discussed.
The time required to meet individual requests will vary and you will be guided by staff, and searches may be conducted within a set amount of time or within a specified budget.