The key is to discern what is expendable to our profession and what is essential. I am reminded of the wisdom of Saint-Exupery s Little Prince . It is only with the heart that one can see rightly. What is essential is invisible to the eye. Technical challenges can be resolved by finding the right tool, such as discouragement of lawyer jokes, a civility code, or an inspiring public relations video.
Adaptive work requires a probing of deeply held attitudes as a condition for a change of heart.
At a time when legal information is available to all through the Internet, increasingly the demand is for creativity in problem solving, rather than citing the precedent. Major shifts are occuring in what clients need, want and demand. We must grieve the losses. We are no longer the sole resource for legal information. In many ways our special role is being challenged.