Consultants are knowledgeable about DoIT products and services, and maintain knowledge of the client's business.
Consultants provide personalized proactive product knowledge to clients.
Instead, they help the client identify opportunities for strategic IT solutions and act as a broker with the DoIT technologists for the client. To satisfy this role, the consultants maintain a broad general knowledge of all DoIT products and services and are knowledgeable of the clients' instructional, research, administrative, and business needs and their strategic plans. Consultants assist the client in reviewing the alternatives proposed by technologists, provide benefits analysis, and assist in priority setting of the clients' IT projects. Academic Support Academic Support Strategic Consulting is responsible for direct client contact with opinion leaders in campus academic units. Included are the Chancellor, schools, colleges, centers, institutes, faculty, libraries, and the Dean of Students.