Knowledge is 'information' enriched with experiences of people and the application of it to different contexts. A company which knows how to manage knowledge will find its intellectual capital consistently evolving and will leverage knowledge for business advantage because of it's inherent strengths in having to apply what is already invented. Intranets are definitely a solution for knowledge management. Intranets should be interactive. There should be sticky-ness in intranets.
Any Intranet is as good as the content and the interactivity it provides.
The audit assists in determining communication program effectiveness, weaknesses and needs keeping in mind the medium of the internet. A recommendation to use the technology for an Internet site or Intranets is made only when client needs will be served. These are the new media vehicles of the internet. Newsgroups and other public arenas contain the most targeted and sought-after audiences for web sites because of the high communication activity among members of the groups.