Sometimes customers can offer some great tips to organizations because they know what the customer wants better than anyone else. Without communication, information could not be delivered throughout the organization. Employees would never know how they were doing in the bosses opinion and businesses would never know if they were serving the customers needs properly. Customers like to be able to give feed back to organizations that provide services in order to help improve the service or to say congratulations if the organization is fulfilling the customers needs. It is also important that employees in an organization communicate with their manager in order to know whether they are doing good jobs.
Communication serves a very critical role in every organization.
Tips for Good Communication Effective communication requires skill in both sending and receiving information. All service providers must learn to be good communicators. Credibilitythose with whom you are communicating must be willing to believe you. If you make too many mistakes when talking to workers then they will question whether you really know what you are talking about. Contextemployees often criticize upper-level management for not understanding how things are done in the lower levels.