Harry Hart Seattle Josh, I'm sitting here at work, looking at my surfer calendar, planning to use my suit you fixed. You worked with me in getting the correct fit, color and density that I wanted. You also got the suit to me exactly when I needed it with free shipping, cool extras and a personal note. All this at a great price. I live in Seattle and work in the Hotel industry.
Customer service is our top priority.
We have Nordstrom, REI, and Eddie Bauer as nationally recognized for outstanding customer service. I want to tell you that your customer service was exceptional and I was thoroughly impressed. You and I have had sparatic conversations regarding clothing, surfboards and travel destinations over the last 10-12 years. In fact, in 1989, my brother and I were so impressed with Cleanline that we volunteered to distribute fliers for your shop around Seattle. The point being that, I am sure you have had the same types of interactions with countless other surfers, yet with the Rip Curl wetsuit purchase, I felt like we were old friends.