Body language displays an individual's attitudes, emotions and feelings.
It can be displayed by behaviors such as relaxed arms, folded arms, gesturing warmly, body tense, eye contact, yawning, relaxed posture, and fidgeting. There are two reasons why body language is important. First, people are more likely to remember what they see rather than what they hear. Second, people can lie with words, but body language and facial expressions are more honest. When a persons body language and words are consistent we believe them.