If there is paperwork that is associated with the repair, please send this to school. We want ot keep track of all repair work. This CD includes the program TechTool Deluxe which will help you determine if you have a hardware problem. If a specific hardware problem can not be identified - see the software section below. Software problems are not covered by our warranty.
Computer runs very slowly.
It is very difficult to provide information here about troubleshooting the variety of software related problems that could occur. Our easiest and most efficient solution would be to use the CLC's Install Disk to erase and reformat your computer at home. Request one from Glenn. Please see the How to Use the CLC Install Disk page also located on the CLC web site. Finally, if you are still stuck, are uncertain whether you have a hardware problem, or cannot resolve a software problem, call Glenn.