Our merchandise is new unless specified and is covered by a manufacturer's warranty. Please indicate your invoice number and the item to be returned to the customer service agent. You are responsible for all return shipping charges including insurance as well as the return shipping of the new item. If the item is defective and is being replaced with the same item we will ship the new one to you at no charge. Merchandise that is received damaged, marked, with missing packaging, etc will not be accepted.
Buyer is responsible for all shipping costs.
We will not issue refunds. All orders take 1 to 10 business days to ship but may take less time, depending on location. If an item is out of stock, you will be contacted via email or telephone. You will have an opportunity to cancel the order or make changes. Special order items might take up to 14 days.