You may wish to use the worksheets to indicate how you plan to answer the questions asked. For example, if you decide to identify key customer needs, the short-term plan might indicate, on a copy of the worksheet, what the team is planning to do to identify and prioritize customer needs, and when it expects to accomplish various activities. See also p. 13 of this chapter. The concept of a planning table is provided below. When Description of each activity Reason each activity is being undertaken Tools and techniques that will be used to accomplish this activity People who will work on this activity Dates this activity will be started and completed An example of a planning approach is sketched below.
Brainstorm approaches to the next steps in the improvement process.
Discuss how these approaches might realistically be accomplished. Refer to the class notes and the workbook. Discuss with your class mates and with the TA and professor. Determine the activities that must be accomplished. Brainstorm activities that must be accomplished.