Some people might say anything to get your business. Most are honest, some are not. Is this place interested in your happiness and desires or do they see so many people that individual needs aren't considered. And there are many options to choose from in getting what you want. Everyone is pretty much aware of the cruise ships and for some they are a perfect way to see Alaska.
Cruise Ships cover quite a bit of territory and are on a very regimented schedule.
Nights are spent traveling and a few hours each day are usually spent in a town, where you can go shopping or do a quick tour offered in town. Your view of things will be from several stories up and quite a ways off in most cases. Tour Boats also are on very strict schedules but usually visit a few more remote places than the cruise ships can. They are good for people who want a little more outdoor activity, most offering kayaking and shore hikes in guided groups of twelve. There might be thirty-sixty or more other people on board.