Conflict resolution is a start to making peace.
The fact of the matter is that what works in one social setting may not work in another, not at least until people express feelings, learn to listen actively, and agree on ways to be able to live together while understanding these differences. The shift from pursuing our own agendas to responsive interaction, as Pepinsky states, suggests we are better off, for starters, to target ways in teaching people how to behave rather than punishing those who have done harm. I have to agree here, that as a start, this concept of conflict management can be helpful since I have seen it work. As house parents in the cottages we are entrusted with children who don't know what it means to be loved, don't know what it means to be cared for, and often don't have the skills to interact peacefully with others in times of crisis. Many have learned to respond violently in situations that never need happen, had they been taught the skills in these homes and communities how to behave.