This topic is multidisciplinary. Multidisciplinary topics are challenging in that there is no single place to search for information. You will have to search the psychology, business and computer science literature. It's important to be careful not to get overwhelmed, as you will have to sort through alot of material. If so, you may want to search for books to learn a little about the history of technology and work.
Books tend to give a broad overview of a topic.
Many times the perspective is historical, rather than current. Also remember that it takes a while for books to be published, so if you are interested in very current information, articles and proceedings may be a better choice. However, to gain a broad based understanding of a topic, books will work well. Current research is usually reported in journal articles and conference proceedings. Not only will the information usually be more current than books, most journal articles and papers presented at conferences tend to be narrower in scope or only deal with one aspect of a larger subject.