Complete Computer Center currently sells over 50 different OEM lines of product. Each of these OEM Manufacturers has different repair options available to the end user. In most cases, the product will be returned directly to the manufacturer and a replacement will be sent if the product falls beyond a certain time frame established by our vendors. The usual time for this is approximately 30 days. Customers are encouraged to call our service department for more information on our service authorizations.
All manufacturers offer some type of warranty on the products they supply.
If the product is under warranty, the manufacturer will either repair or replace the item to the end user free of charge. If the item is out of warranty, the OEM will repair the item at a reasonable cost. All manufacturers also offer some degree of technical support on the products we sell. All Complete Computer Center Account Managers will give the end user the telephone number to the OEM if a problem arises. Furthermore, our Account Managers and Service Technicians will attempt to resolve the problem in-house before giving the end user these technical and customer support numbers.