It plans routes, specifies service levels and monitors service quality. It is also responsible for bus stations and stops and other support services. The bus services are operated by private operators, which work under contract to London Buses. Each weekday some 4 million journeys are made on London's bus services. A review of this service is under way to establish how its organisation and future functions can better meet users' needs.
Buses are the best option for increasing public transport capacity in the short-term .
Many initiatives are in place to make journeys as reliable, quick, convenient comfortable, easy to use and affordable as possible. A comfortable waiting environment and good information is important for bus customers. Almost all shelters have seats and lighting. Bus fares were frozen in January 2001. In May 2001 bus pass prices were reduced and a new Bus Saver , a book of 6 tickets for just 3.90, which offers a single bus journey anywhere in London for just 65p was introduced.