This system provides more security and better customer service than most phone service. While we at The Grotto Gift Shop endeavor always to provide top quality merchandise at good value, from time to time errors are discovered on our catalog pages. The Grotto Gift Shop reserves the right to refuse to ship merchandise listed incorrectly either by price or description, at our discretion. All merchandise is subject to prior sale and presentation in our catalog does not guarantee availability. Coupons Coupons must be listed at the time an order is placed and may not be redeemed retroactively .
All coupons are subject to the limitations listed on each coupon.
Each item is shipped to customers in mint condition. If an item suffers damage during shipping, the customer must save the packaging materials and boxes and immediately notify the carrier and The Grotto Gift Shop of the damage claim. This claim procedure must be followed for the claim to be viable. Shipping The Grotto Gift Shop has shipped successfully to many countries in the world and the customer pays appropriate shipping costs. Cost of shipping is variable depending on the merchandise shipped and the location to which it is going.