Mediator facilitates minimal participation by disputants. Monitor understanding by paraphrasing. Mediator allows disputants to tell their story but not listening enough to ask appropriate questions. Mediator's instructions are clear and easy to understand. Mediator's instructions are somewhat clear.
Disputants are frequently off task.
Mediator's instructions are confusing and difficult to understand. Demonstrate confidence in speaking situations that enables one to become an active participant. Mediator takes control of situation and keeps disputants on task. Mediator has disputants following the rules but frequently off task. Uses own words but often recites from script.