Much of the information, especially about fees, should be contained in the agency's contract. Much of the other information should be contained in the agency's promotional material or on their official letter-head. Some may have requirements about religion, marital status, age, number of current children, and ethnic heritage. Remember each country and its laws are different. Sometimes even regions within a country will have different adoption laws and procedures.
Delays can and do occur in international adoption.
Therefore, an agency's reliance on such words such as 'fast' and 'guaranteed' should be seen as danger signs. Honest answers usually contain a range from best case to more problematic case scenarios. A referral made early in the application process may pose additional risk that a particular child will not be available at the time both US and foreign approval for the adoption have been obtained. Occasionally, parents have been required to travel to the city chosen by the escort. Most ethical agencies do not ask for large payments before services are rendered.