UK Prior to implementing the WinScribe digital dictation solution, a major problem for Weatherall Green and Smith Surveyors was the fact that many of its surveyors were based outside of London. This was a logistical problem and the company had had very little success with previous digital dictation systems. In 1997, South Auckland Health initiated implementation of a digital dictation system. When reviewing various systems on offer, South Auckland Health chose the WinScribe system chiefly because if offered improved access to the dictation system over other models. WinScribe was deployed because it allows clinicians to dictate using telephones or standards PCs and digital handhelds connected to the South Auckland Health computer network.
Clinicians can also use any telephone or PC to review or edit dictation jobs.
Similarly, transcriptionists can use their network connected PCs to access and process transcription jobs held by the system. It has taken only two personnel to roll out the system across the organization. What's more, three years on, and the system is proving to be extremely reliable. WinScribe is the hospital's most widely used business application and requires the least amount of support. Peter King General Manager, South Auckland Health.