Workplace Enterprise Mediation Inc. Workplace Mediation Guide Follow the links below for information on workplace mediation and various workplace ADR applications. The web page for each application has similar information specific to that application. Therefore, mediation of workplace conflict at an early stage is an excellent approach in most cases. A dispute can be settled without resolving the underlying conflict. If so, the real problem may not be solved - just suppressed, likely to return again.
Conflict resolution is often an important feature of workplace mediation.
Through the mediation process, parties can overcome misunderstandings and misperceptions and restore trust and respect in their damaged relationship. It's important that everyone involved in a particular workplace mediation understands and agrees to the type of process that will be used. The mediator should discuss this with each participant and ensure each person has that common understanding. The mediator also needs to have a good sense how far each participant is ready, willing and able to go in resolving underlying conflict and developing skills. For more on DCR mediation, see the topic Developing Skills below.