They must call 867-7600 ext. 230 for an appointment . Eligibility determination is required initially and repeated annually. Therefore, the patient or guardian will be required to bring proof of income to the first appointment. Lab work will only be done at the Roanoke City Health Department by appointment only.
Appointments are limited.
This service is for routine lab work and not for emergency or stat work. Patients must provide a physician's order which includes the appropriate diagnosis codes each time testing is done. Any phone orders must be followed by written confirmation within 24 hours. A medical release will be signed by the patient or guardian in order that reports may be sent to their physician. We will need diagnostic codes on the order form.