SPAM is defined as commercial unwanted unsolicited email. Incoming mail to clients can be filtered out if the sending domain has proven to be unresponsive to complaints of SPAM coming from said domain. If another domain lodges a valid complaint against a Reality Limited client and the client is not responsive to the complaint then mail services through Reality Limited will be canceled. Reality Limited will maintain a publicly available list of domains that have been filtered out and the reason for the filter. Grounds for termination or transfer of clients from Reality Limited.
Client provides any of the following.
Written request for cancellation or transfer of services. Verbal request either via telephone or in person for cancellation or transfer. InterNic places domain on hold due to lack of payment to keep domain. Reality Limited can cancel or put on hold a domain for the following. Client abuse of services rendered by Reality Limited - 1 month advanced warning will be given prior to cancellation.