Requests must include the GO Solar order number and the manufacturer's model number of each product for which a copy of the warranty is requested. Solar may also furnish sales brochures and other literature from the manufacturer. Solar assumes no responsibility for the content of such warranties or sales literature by performing this service. Within 15 days you may return items purchased, in original new and unused condition with all original packaging, hardware, manuals and inserts for exchange or refund if you are not satisfied with your merchandise. Returns should be shipped UPS or insured parcel post for your protection.
Any defective item needs to be sent to the manufacturer.
Please contact GO Solar before returning any item. Any cancellation must be approved by GO Solar, and may be subject to restocking and other charges. While GO Solar attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application, and national and local codes and regulations, and be sure that the product, installation, and use will comply with them. Solar Company recommends having a qualified electrician install all wiring for solar equipment, and in conformity with the National Electrical Code and any other applicable local, state and county building codes.