Ensures a continuing program of positive public relations with the ferry service users. Resolves complaints and explains delays to the public. Prepares and maintains a variety of activity reports such as number of passengers and vehicles, accidents, complaints and others as required. Work activities are generally confined to the maintenance and operation of state inland waterway toll river ferry facilities during an assigned shift. Positions impact the overall operation of the ferry system during the assigned shift.
Actions have a moderate impact on the agency because of public relations aspects of the positions.
None identified for this class. Experience in planning and scheduling a variety of work activities. This class was established as a result of an organizational study conducted by the Virginia Department of Transportation, effective January 1991.