Orders received before noon Pacific Time Monday through Friday will usually be shipped out that day. Orders received after noon PT or on a weekend will usually go out the next business day. Some items, like our Native American flutes, may be hand-crafted per your order. These additional time periods should be mentioned on the items' description page. All shipments are insured and registered through UPS GroundTrak at no additional cost to you.
Customers are responsible for any customs import duties of the destination country, if any.
Please contact your local customs office for more details. Please provide us with a street address when you place your order. We are very confident that you will be satisfied with our high-quality products. However, if for any reason you are not completely satisfied with your purchase, you can return it to us for a full store credit minus any shipping charges. No questions asked.