A business like High Temp Metals makes very heavy use of telephone connections, so High Temp has a T1 line which delivers 24 voice fax and modem channels at a lower cost than separate phone lines. The T1 equipment was provided and installed by Automation Access . All cable was pulled by the client to our specification and terminated by us. High Temp has 4 incoming fax machines on rotation, but most outgoing fax traffic is sent directly from the computer screen without being printed on paper - and nobody has to get up and walk to a fax machine. High Temp also does their own fax broadcasting, sending out 1-page flyers listing new arrivals and other information of interest to their customers.
Broadcasting runs automatically at night.
The inventory program used by High Temp Metals was custom written by Automation Access . This inventory files by alloy, shape, size and heat number, eliminating the need for separate part numbers for every variation of the materials. It also allows extremely fast callup of all possible matches at the sales desk, including inexact matches where desired. This allows sales people to provide customer response times unmatched in the industry, even by much larger companies. High Temp Metals has a large selection of shears, saws, plasma cutters and other equipment needed to cut size and prepare materials for shipment to all parts of the world.