Users can choose which items and columns appear on both the order index and invoice screens, as well as what data is listed and the order in which it is listed on the reports. Users have the ability to specify paper size, print size of text, etc. Multiple configurations may be stored for future use. Upon configuration, the system optimizes all reports and screens based on the user's configuration. Representatives will only be able to view orders assigned to them.
All access require authentification and are logged for viewing by internal authorized personnel.
The system administrator can generate reports showing all activity for any given time period by any user. The system has many security options including VPN access, SSL access, and more. TactiCom's application monitor simulates web user ensuring that all components are functioning correctly. Our monitoring systems automatically notify administrators and support personnel of problems via phone, e-mail and pager if a problem is found. All systems are hosted on redundant high bandwidth Internet connections, ensuring that multiple users can access your system site concurrently using high speed lines such as T1's, DSL and cable modems without performance degradation.