Most use it for technology-type training, rather than relational skills. We have some things where people do readings and preparation and then go to a seminar. And then go network with people and do some more readings. We're coming up with combinations of approaches to allow us to make the best use of people time and power of technology. Our basic orientation program is online before.
All employees can see it and be aware of the corporate mission and goals.
We have an employee self-assessment, which allows them to ask themselves about where they are in their development. What skills they need to build, which will allow them to have a dialog with a learning coach. An expert in crisis management in Asia may not have access locally to the latest thinking in the field. So much of our work is intellectual capital. What we're trying to do is maximize that intellectual capital.