I really appreciate what you have done to provide CRM information on your site. It is a very clean and clear site, articles are well written, and the information has been very helpful to me. So, thanks to you and your Gurus . Your good works are putting more ideas into the industry's hands. Keep it brief and easy to read.
Busy folks have an easier time reading short abstracts.
I am a new comer to this world of CRM although I would describe myself as a seasoned sales professional and have devoted my life since the age of 21 to IT sales. I write to you to thank you for making your web pages available to people like myself. Without exception I get inspiration from the articles in so many different ways. I like this new thinking and the executive summary . Nothing is worse than getting tons of newsletters.