Police officers or fire personnel called to the scene of a crime or tragic circumstance will, on consent of the victim, summon volunteer service providers for on-site, short term emotional and practical assistance, and referrals to other community agencies. Volunteers are able to offer practical assistance in addition to emotional support, such as helping to secure a home after a break-in, or providing transportation to victims of abuse to a shelter. Volunteers can provide something for everyone in just about any type of circumstance.
Confidentiality is guaranteed.