Our implementation analysts will do all of the configuration and customization changes necessary to move you from one release to the next. We provide these services at a reasonable rate, and ensure that your transition to the new version is as seamless as possible. In addition to providing these services, our analysts are also available for other services such as custom report writing, file transfer programs, and data conversion. Training Intergraph Public Safety provides new contract, on-going and remedial training services for our customers, covering CAD and OMS solutions plus map maintenance efficiency issues. Standard IPS classes are taught at customer sites and in our Huntsville, AL offices.
Customized sessions designed on a consulting basis are also available.
Training is an ongoing and constant need through both changes in software versions and also customer resources. Maintenance plans tailored to customer needs Intergraph Public Safety has established a complete and comprehensive Maintenance Program offering a variety of options that can be tailored to meet the needs of our customers. IPS Maintenance covers the ongoing production operation of the system after Extended Warranty has expired. This is a recurring cost item, typically presented as a yearly price for hardware and software maintenance. With over 40 years of Maintenance Contract experience, IPS' Maintenance Contract analysts are dedicated to helping IPS customers with any of their Hardware and Software Maintenance questions.