The employee performs the full range of clerical personnel assignments, involving related steps and processes. She decides what action to take from among choices, based on easily recognized differences from one assignment to another. The employee applies rules and procedures to perform routine, repetitive assignments. The employee examines submitted forms to ensure all blocks are completed and, as needed, provides factual information to clients. The work affects the timeliness, accuracy, and reliability of further personnel processes.
Contacts are primarily to give, receive, and clarify information.
They involve answering basic questions, providing standard instructions, and ensuring that all documentation is in order. Work is primarily sedentary, involving no special physical demands.