A combination of paper and electronic audits will be employed along with filed investigations and random inspections of records and building sites. Reports on home warranties issued by home home warranty insurance companies will be cross-checked with reports on building permits issued and discrepancies will be investigated. Consumer and other complaints will be investigated to determine if offenses have occurred. Methods of enforcement in regions where there is no local authority to require building permits will include following-up on consumer and builder complaints and reviewing local housing advertising. Please report any potential violations of the Homeowner Protection Act to the Licensing Section of the Homeowner Protection Office.
All calls are confidential and can be made anonymously.