If not, or if you make booking directly for hotels or services, then you will not be covered if the company through who you book goes out of business after you have paid them.
All customers receive a post-holiday questionnaire.
All members must adhere to a rigorous Code of Business Practice which governs their operational conduct. AND, in the unlikely event that a dispute between an AITO member and customer cannot be resolved amicably, AITO s low-cost Independent Dispute Settlement Service may be called upon by either side to bring the matter to a speedy and acceptable conclusion.