The general concept is that dentists are highly paid and motivated by money. Recommendations included, improving access by extending opening hours, locating practices in more accessible places, use of mobile dentists and open surgeries with no appointment necessary. Reduction of charges and a clearer charging system. There should be communication of cost estimates prior to commitment. In conclusion this research has shown that the organisation of the General Dental Services needs rethinking.
Dentists are too reactive.
There is a general lack of preventive dentistry and oral health promotion. The professional accountability to the patient needs strengthening. Feedback from these groups was presented at the close of the day. John Renshaw, Chairman of the BDA's NHS Policy Group and Professional Director of the Centre for Dental Services Studies at the University of York, began the afternoon session with his presentation on the New Quality AGE nda. This is a government initiative towards improvement of NHS quality, output and outcomes.