ESR only conducts employment screening. If an investigation is required, ESR will assist the employer in obtaining qualified professional assistance. Techniques and information that are taken for granted here in the United States are often times not available abroad. Outside of the United States, there is generally very limited access to public records and the types of information needed for background screening. Each country has its own laws, customs and procedures for background screenings.
Criminal records can be a challenge.
In many countries, it is extremely difficult to obtain criminal records. There are parts of the world where such record are not available without retaining a local private investigator that has their own resources. In other countries, such as Canada, a person may apply themselves for a certificate of good conduct from a local police agency. Although all investigators utilized by ESR can communicate in English, that is not normally their first language. In addition, technical words can lead to some confusion.