The work requires substantial interaction with county welfare agencies, recipients, providers, elected officials, advocacy and consumer groups and so on. Responsibilities extend to setting goals and developing working alternatives so the program execution is clarified for local agencies and remains in compliance with parameters set by the federal government. Incumbents establish standards of performance and service and hire, train, direct, evaluate and discipline employees. Considerable latitude is afforded the employee in determining the goals and timetables and the methods to be used in meeting them.
Administrative direction is received from other higher supervisory or management level personnel.
Work is evaluated in terms of results achieved. Promulgates administrative rule from statute and guides it through the approval process. Supervises professional staff in implementation of a statewide income maintenance activity. Directs investigation of medical providers through integrated use of multi-disciplinary staff who combine professional expertise credentials with mastery of individual programs. Approves policy interpretations for use by subordinate staff to be directed to program participants and local welfare offices.