Occasionally, products will be discontinued by publishers before we are notified that they are no longer available. If you order an item that becomes permanently or temporarily out of print we will contact you via e-mail as soon as we are notified by the publisher. We will promptly credit you for the item cost and appropriate shipping charges, and remove the item from your order. Please note that VHS tapes, cassette tapes and CD's can only be returned unopened. We will also promptly issue a replacement order at no additional expense to you.
All returns require a return authorization number.
Please provide us with your name, billing and shipping address, product description and reason for return. For your protection, we do not retain your credit information in our system. Therefore, it is necessary to charge your card at the time your order is placed. Unfortunately, at this time, we can only receive and confirm payment by credit card. Only orders being shipped to the state of Wisconsin will be charged sales tax.