Winning the talent wars is a relationship issue. Decisions to stay or to go are made in a moment. Small moments - big decisions, decisions that could cost your company dearly. Retention of top talent comes down to your culture and a culture is just a collection of relationship. Highly skilled and talented people will always have their choice of opportunities and they will be able to go where they are well treated.
Collisions are inevitable, usually at the worst possible moments.
We are left with a pile of stuff when what we want is someone to talk to and hug. Relationships and interactions must be our top priorities. Learn specific things you can do right now to make your relationships work for you. We choose our joys and sorrows long before we experience them.