ClearView reports are revolutionary. Utilizing an open SQL database and MicroSoft Excel pivot tables, virtually anyone proficient with MicroSoft Office can quickly create customized reports. Other call center solution providers offer hundreds of prepackaged report templates, when in reality, within 6 months, you ll need customized reports costing additional thousands of dollars. With ClearView you won t need to use report templates that don t fit your business.
Customizable reports are standard.
In addition to the historical reports, ClearView has a wide variety of on-screen reports. The reports are easily customized using data filters. On-screen reports can also be printed. Call Centers are dynamic. Your ability to effectively provide service to your customers depends on how quickly you respond to changing conditions.