In the past, one media for all was acceptable, but today we can and do tailor messages on different media. In the future, interactive delivery will be available and required by customers and business associates. Enterprises need to find delivery channels that provide the greatest corporate advantage. Also, assess employee skills to create a new-media focused publishing group. Paper - today, paper is a temporary media because people print to read then throw it away.
Barrier is access speed.
Mr. Lundy said that bandwidth is the Achilles heel of new media. Remote users tend to use low bandwidth connections. New technologies are changing methods of connecting such as cable and DSL lines in homes and small offices, but enterprises need to meet slow connection capabilities until the new technologies are the norm. Caching audio will enhance the experience of the low bandwidth user. Enterprises need to make web content audio-enabled.