Graphs, checklists and cutaway illustrations are especially helpful for technical information. Materials that have the greatest impact focus as much on the why behind various techniques as on the how. Good firms are responsive to your questions and concerns from the very beginning, and they make it a priority to determine your individual situation and training needs. Furthermore, they know the right questions to ask and have strong listening skills, all of which enhance their ability to develop a program that will bring long-term benefits to your facility. To do this effectively, a consultant should learn as much about your facility ahead of time as possible.
Consultancy firms vary in size and the resources they provide.
It also is important for your consultant to be committed to helping you lower your facility's cost of risk. Anything less just is not worth the investment.