Any other cause which does not relate to a product defect. It is recommended that users back-up data stored on their hard drive prior to returning for service. This warranty applies only to products which are purchased and used solely in Canada. The choice of courier remains that of TA NDEX and is limited to ground transportation only. B.C. It is the customer's responsibility to present the original bill of sale when applying for warranty service.
Consumers are responsible for shipping the product back with the original packaging materials.
Tandex will hold no responsibility for any shipment that is damaged during transportation.