Personal Assistant Offers an appropriate 'live' assistance option in situations where callers may not wish to leave a message. Individual mailbox owners nominate a personal assistant who is informed of the source of the call before connection and can therefore tailor their greeting to the person calling. Callers can be easily reconnected to the mailbox to leave a message. Please leave a message . . Dial By Name Offers callers access by name, at any time of the day or night, to unknown extension or mailbox numbers without help from an operator.
Callers simply type in the name they require using the alphanumeric key pad on a touchtone phone.
The database then searches for a match and speaks the name and corresponding number. Single Digit Menus Allow callers to select information or call routing by pressing single telephone keys in response to a voice prompt. For customer services, press 1. For sales, press 2. For product information, press 3.