With reporting available, the Partner can see summaries of the claims along with financial reporting. Claims are generated quicker and reimbursements can be obtained faster, thus improving cash flow. Besides lowering costs, the ease of doing Business and Customer satisfaction are increased with this functionality. Comprehensive customer satisfaction reports allow Partners to carefully monitor their performance. Reports provide benchmarking within the Partner community.
Customers consistently receive high quality.
Proactive management of customers for Service Partners and Compaq increases loyalty and reduces the need to develop new customers. Cost is lower to develop existing customers than to get new ones. Compaq maintains a comprehensive library of professionally developed marketing materials Partners can leveraged for sales activities. Allows use of Compaq's marketing messaging and brand recognition Lowers cost of sales Allows service Partners to download sales guides and brochures for use with sales and marketing efforts. The Compaq Services Network gives Partners access to a portfolio of offerings designed to complement their existing offerings and meet customer needs.