The CAMP Connector is issued bi-monthly to inform and educate CAMP constituents. Inc. Leading Example of Quality Service W.P. Hickman Systems, Inc. was recognized for their high levels of customer satisfaction and continual improvement with a Quality Service Leadership Award at the Business Leadership Awards. Held earlier this year, the awards program recognized the achievement of excellence by Cleveland-area firms in several categories. The awards were sponsored by CAMP, Inc., Cleveland State University, The James J. Nance College of Business Administration and the Rotary Club of Cleveland. W.P. Hickman has successfully applied quality management principles throughout their organization, said Ron Dow, CAMP Technical Program Manager and member of the selection committee for the Leadership Awards.
Customer satisfaction is a major focus of the company.
CAMP has been instrumental in helping design our Quality System, train our internal auditors and in general having the confidence in our ability to compete with the other companies that applied for this award, noted W.P. Hickman Systems President Robert Jonas.