Damages from improper anchoring, strong winds, snow or ice are not considered defects. Next-Day replacements will require shipping charges. These canopies are designed to protect against damages caused by the sun, rain, tree sap, birds, etc. They are not designed to hold the roof loads that accompany snow or ice. If your canopy is not anchored securely, it will fly away.
Canopies make excellent kites.
If your canopy takes flight we will not send free replacements. Anchoring is your responsibility. We offer several types of anchoring kits from temporary to semi-permanent. If you know that a strong weather front is coming - remove the cover . The cover is designed to be quickly and easily removed.