Time to debrief a training group of 4 tables of 5 persons is 20 minutes. If you have more than 4 tables, you will require more time to debrief. Three to five tables of 5 to 7 people. Flip chart with pad and markers. If at all possible, it is very helpful to have a breakout room for each table and a flip chart with pad and markers for each table.
Customers questionnaire to each participant.
Review the purposes of the activity. Assign a time for the activity and breakout rooms, if used. Remind participants of the product that they will bring back to the general session. In this activity, each table is requested to bring back a list of what anyone might do to strengthen his or her skills for satisfying customers. Repeat the purposes of the activity.