Managers need to model person-centred behaviour. There is no more destructive element in an organisations culture than supervisors and managers who pronounce one set of values or prescriptions and then behave in incompatible, inconsistent, or opposite ways. With expectations clarified and a variety of mechanisms established to reinforce them, the tools required to meet the expectations must be provided. The person-centred performance manager should place as many resources as possible at the disposal of support workers and other managers. The person-centred manager should constantly and conscientiously remove barriers to performance.
All people thrive in a reward-based environment, which contributes to each person feeling valued.
A Client Centred Approach.