An advisor who is an attentive listener often discovers that the advisee can solve his or her own problems. Quality listening will also allow the advisor to gain greater insights into the student's problems. Discover and access the advisees' self-expectations in relation to others. Give the advisee a realistic appraisal of how he or she compares to others and what performance levels can reasonably be expected. Good referral skills are essential in the advisor-advisee relationship.
Accurate information is the cornerstone of quality advising.
Advisors must assist students in understanding programs, policies and procedures and should acquaint advisees with the catalog, advising handbook, planning worksheets, etc. After an advisee conference, note the content of the discussion with particular attention paid to problems, proposals, or referrals. In preparation for an advising conference, review notes of previous contacts. Students deserve encouragement for their achievements. Oddly, they seldom get it since achievements are quite relative.