Should you require assistance in this matter, you will be referred to a Support Application Social Worker from the Department of Human Resources and Employment who will assist you in securing child support. I did not receive my cheque. Contact your Client Services Officer. If your Client Services Officer is not available, the receptionist in the District Office will direct your inquiry. My cheque amount has changed.
Cheque amounts can change because of adjustments to a client's requirements or income.
If you would like an explanation of any change to your benefits, contact your Client Services Officer. If you receive benefits through the computer pay system, please review the printed cheque stub which is attached to the first of the month cheque. This may explain the change. If you are not satisfied with a decision made by a Client Services Officer, you may contact the Program Supervisor or District Manager to review your case. If the issue is not resolved to your satisfaction, there are two formal levels of appeal.