Our emergency phone lines are staffed 24-hours a day, seven days a week, to provide crisis intervention, information and referral service. This hotline specializes in helping families and children in crisis. Most clients can be seen within 24 to 72 hours. Emergency intakes can be performed within a few hours of the initial contact. Counseling may continue for the duration of the crisis, generally one to 12 sessions.
Cost is determined on a sliding fee scale based on ability to pay.
Counseling is available for individuals, couples and families. Our advocates also provide follow-up calls to help victims assess the impact of the crime on their lives, and to provide referrals to appropriate victim's services. We provide assistance in filing with the Ohio Victim of Crime Compensation Program, administered by the Court of Claims of Ohio. For those who qualify, this program can reimburse some medical expenses, lost wages and funeral expenses. We provide information regarding victim's rights during the court process.