If we made a mistake on the engraving, sent the incorrect product, or other error, we will issue an exchange and pay for shipping of the returned item. If the item has been used, soiled, damaged, or otherwise not resellable, it may not be returned unless it includes a manufacturers warranty which some of our products do. No Returns, Refunds, or Exchanges will be granted more than 14 days after delivery. We do NOT rent, lease or loan products to try them out, for this reason we cannot offer refunds on returned products that are used. Returns for refund may be assesed a return fee.
All sales are final unless at our sole discretion they meet the above acceptible criteria.
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