Please allow 3-4 weeks for process of all refunds. Any product returned for replacement must be received before any new product can be shipped. Allow 2-5 days for shipping. These must be paid with a credit card. Any tampering, either internal or external , will void all warranties associated with the purchase of your product.
All equipment is guaranteed.
For one full year from date of invoice, for defects and workmanship parts and labor. If a product cannot be repaired, it will be replaced with a comparable product at our discretion. This warranty does not cover damage from power surges. Accidental or intentional physical damage, spilled liquids, insect infestation, misuse, abuse, or damage caused by non-authorized repair personnel, or anything that is beyond our control. A detailed informational sheet will be included with all Global 2600 cable boxes, on that sheet it will give you exact directions on how to use the Parental Lock feature to block out any Pay per view or Premium channels that you may not be paying for.