The demand for specialized or custom transit services for the disabled, the elderly, and other groups has been growing rapidly. With this expansion has come the need to reduce the cost per trip while increasing availability of rides. Furnishes information on client trip requests, in order to respond to queries from drivers, office staff, and customers. Provides fully automated scheduling tools that build vehicle runs that optimize productivity while respecting service policies. The trip scheduling algorithm takes into account several factors including vehicle capacity, vehicle type, cost factors by mode and contractor, travel times, as well as vehicle availability and location based on trips already schedules.
Background processes to move trips and reoptimize runs as new reservations or cancellations arrive.
Support for regular trips, advanced booking, and same-day service. Extensive reservation aids Master schedules for regular trips are maintained by the system and used to begin each day's scheduling. Recent trips for each client are stored for re-utilization, reducing errors, and saving time. A common location file, used to store abbreviations for frequent destinations, speeds up call-taking, and standardizes driver run sheet information. Address matching and geocoding based on a detailed geographic database.