They expect complete solutions that integrate not only products and technologies, but also smart card-oriented development tools and strategic advice. Gemplus has completely overhauled its manufacturing and commercial operations to cater to customer demands. Software expertise is now the cornerstone of its market vision. The result is a structured offering of solutions and services in areas such as GSM, e-commerce, and network security. That extends from Gemplus Consulting Services analyzing customer needs, to its Professional Services Organization supporting solutions design, and even systems installation.
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