If the outside indicator fails, the utility will bill customers from the meter readings inside the house. Customers can pay to install a second water meter to meter water used outside the house. No sewer charges will apply. Customers who sign up for Load Management must commit to a minimum of six months of operation before requesting its removal. The monthly Security Light charges include the cost of energy and maintenance.
Customers have to pay the cost of materials and labor to install the security light.
Presently the Utility does not have a Power Factor correction charge for commercial customers. Customers own and maintain the underground secondary wires from the house to the Utility transformer. The Utility owns and maintains the overhead secondary wires from the house to the Utility transformer. The Utility owns the steam condensate main lines under the sidewalks and streets. The Utility ownership stops at the main steam valve, entrance trap and the steam meter.