In extreme cases people actually become angry when presented with a novel idea. They ridicule the person presenting the idea, but provide no arguments saying what is wrong with it. People who work in these places tend to get stuck into a spiral of ever increasing paperwork and procedure. Everybody knows this. Government burocracies are a very good example.
Common sense is thrown out the window.
Procedures are only ever added, never removed. Organisations become extraordinarily resistent to change or reform. This no longer seems surprising. Anybody who tries to eliminate the procedures or introduce novel ideas is met with the resentment you would expect from an addict being denied his fix. That's exactly what's happening.