The gadgets are scanned when the ddriver passes the menu board, with purchases billed to their monthly toll-road accounts. McDonald's plans to test the technology in other regions. Although drive-through timers have existed for many years, they typically were used to measure only the number of seconds a car waited at the pickup window. But working in the new world of sensors and alarms isn't always fun. And then there was the timer.
Customers are anotehr problem.
Wendy's trains cashiers to hold their arms out the window, offering change to the dollar, thereby pre-empting customers from rooting around for coins and wasint valuable seconds. His station today is blowing its budget by 25 seconds per car. Big orders can gum the works, too. Quality Is Our Speed Limit the biggest price of speed, however, is accuracy. The same study that showed Wendy's on top in speed ranked it 11th in accuracy, someting Wendy's would like to improve.