Most health studios are required to register with the Department and post the registration certificate in a conspicuous place. But in the past, some health studios have gone out of business after collecting membership fees up front. There are things consumers should know before making an expensive investment. Crawford urged consumers who are interested in joining a health club to visit during the hours it would be most used to see how crowded the club is. Consumers should also find out about a health club's cancellation and illness policies prior to signing up.
Consumers can also file complaints against health studios using the same number.