He frequented coffee shops and convenience stores to increase his contact with the public. Citizens began to anticipate his presence. They were soon reporting non emergency problems in person, rather than calling 911. When the Director of the police dispatch center learned of this, he became concerned that his computers would no longer accurately record call activity. The Director wanted all citizen complaints to initiate through the dispatch center.
Community policing officers are less accountable.
Community policing reduces technical efficiency. Community policing increases accountability. They report their problems to a person, not a faceless agency. When citizens are unsatisfied with how a complaint is handled, they can go back to their CPO and express their concerns. They deal with people, not bureaucracies.