Please contact customer service to receive RMA number. All returns must include the originally purchased item as received, complete with all parts, manual, swivel bases, etc. Customer is responsible for contacting shipping company if unit is damaged and for filing appropriate claim forms. PTS can not accept responsibility for damage caused by shipping companies. This charge is a materials, handling and insurance fee.
All shipments are professional packaged for safe delivery.
All product, unless noted, will be shipped in 5 working days. All handling and shipping fees are included in the COD charges. Product Reutilization PTS Electronics 5233 South Hwy.