Continued with the alternate work schedule. Jul 98 Increased responses to the customer feed back survey by randomly pulling ERs and sending a notice to the customer referring them to the survey web page. Jul 98 Started attaching worksheets to requests sent to clients for signatures.
Clients now see materials and labor costs.
Jul 98 Modified the uniforms to include different styles of pants and shirts. 98 Network Management will direct ESR support for closet wiring and equipment.