It is about overcoming fears and prejudice. It is about learning to trust those who rely on the service for their health and safety. It is about removing the mystery that surrounds the NHS and recognises that better understanding leads to more realistic expectations. In clinical governance the team works to remove ignorance and foster a partnership with those who rely on us. It is about providing what is needed, when it is needed and if the need can t be met facing that reality squarely with those who feel aggrieved.
Clinical governance is about treating employees as equals.
Clinical governance is about counting. It is about efficiently collecting and acting on reliable data. It is about valuing good evidence. It is about understanding the difference between competence and capacity. Back to Contents Preventing, not punishing Incompetence has no place in the care of patients and those who are incapable should never be asked to take the reins in clinical care.