Be organized, set clear expectations and follow a well designed lesson plan. Never begin teaching a topic unless you have convinced the audience there is a need for them to learn the lesson to be taught. Tie the lesson to their experiences and job-related needs. Make this step a part of your lesson plan, think it through and don't continue to teach until you have thoroughly completed this part of your presentation. Control Difficult People 1.
Adult learners come to training with much on their mind.
Adult learners may have a need to control the learning atmosphere and the instructor has to tactfully establish leadership at the very beginning and then be able to get back the leadership when a student tries to take it. The students may resent having to attend the training. They may be thinking they should be at work instead of having to listen to some instructor about how to do their job. Resisting change, students may see the trainer as a safe representative of management, and be ready to take the offensive. They may not be used to sitting in a class room for long periods.