Interactive Approach 2001.
Communications are the backbone of every public service organisation.
The National Call Centre is fully computerised, operational 24 hours a day and staffed by fully trained and experienced operators. This nerve centre receives hundreds of calls every day. Each telephone call is answered within 30 seconds and moments later the appropriate response is initiated. The Call Centre is also in continuous contact with each of our bases in Francistown and Maun as well as having radio communications with each and every Response vehicle and ambulance .