CHAS has also factored future growth into the new design. The new system went live without incident in mid-December 1998. We had no hardware or software glitches. I couldn't have asked for it to go any better. Throughout development, he adds, ADC continually sought feedback from CHAS and incorporated small details that added to the value of the system.
CHAS members confirm that the new system exceeds their expectations.
We were anxious about whether this new system would be more complicated or create more work for us, but everyone I've talked to on my staff is pleasantly surprised. At the same time, it gets them where they want to be quickly, it's not cumbersome, and there are a lot more reporting capabilities. It's consolidated to where it summarizes data, but the reports can be as detailed as you want. Some of the banks in CHAS receive and present only out of individual cities like Dallas. Because it was not a network environment where you had multi-city settlements, we would have to work through our affiliate processing site in Dallas to charge those banks.