Police organizations have reached the conclusion that partnerships with the private sector are a necessity. A Reporting Centre is staffed by individuals who obtain information on behalf of the insurance industry, and whose function is the streamlining of insurance claims. Members of the public who are involved in a motor vehicle collision, or experience a minor event where an insurance claim will be made, are asked to come to our police headquarters to complete the appropriate self-reporting form.
Assistance is available at headquarters for that task.
If the Reporting Centre is open at the time of the report, the claimant is asked to speak to the person in charge of the Centre. It is up to the claimant to agree to use the services of the Centre or to handle the insurance details in some other fashion. If the Centre is closed, the form will be forwarded to the Centre and the claimant will be contacted at a later date to offer assistance for the processing of the insurance claim. In most cases, claimants are advised to attend police headquarters when the Reporting Centre is open. However, claimants may attend at other times, in accordance with the situation.