Notification of changes will be announced via this web site. If customer does not agree to changes, Customer may cancel services by giving NWI proper written notice as directed herein. Billing will normally occur via E-mail and the bill will be due on the 1st of the month. Customer must notify NWI at least 15 days before the next payment is due if Customer wishes to change the method of payment. Accounts that are more than 10 days past due may be placed on hold and access will be denied until payment is made.
Accounts continue to accrue charges while they are on hold.
Termination requests for NWI accounts must be received in writing via E-mail, fax, or postal service at NWI's main office. Refunds for prepaid service will be at the sole discretion of the management. Customer is responsible for all fees up to the date of termination of the service regardless of the usage on the account. Customer acknowledges that NWI may terminate the account without notice if the customer does not comply with this policy. Termination for Cause NWI may terminate an account at any time for any violation of these Terms and Conditions or Acceptable Use Policy or for failure to pay bills for service.