This need should decrease as the course progresses and the learner support that is provided should aim to enable learners to be more independent and autonomous. Employing tutors or mentors with similar experiences to the learners has been identified as a useful form of support. The surveys provided overwhelming support for the view that the provision of information on facilities available to adult learners locally as well as nationally is important. Support to Adult Learners Most aspects of mentor support for independent learners would be welcome by a large proportion of respondents. Nearly all sites provide an Information Desk or Information Area for Adult Learners.
Designated staff are available at most sites.
The level of training in the use of computers is varied. Half the sites possess a profile of Adult Learners. Sites in Spain and Portugal who participated in the survey do not provide CBT material. The level of information technology at each site is extremely varied, ranging from low specification 386 machines to networked PCs and OPACs. Internet services are available in most sites or are currently being developed.