The most recent invoice number and date must be furnished when requesting a repeat of a previous order. Files are maintained for 12 months only. Complaints must be filed within 10 days of shipment. Random samples may not be returned for credit. Return shipping charges must be prepaid.
Day one starts the day after an order is received.
National logos, Augustine Blue Book, or to size camera ready art can be used. Faxed art or artwork generated on a laser printer is not considered camera ready art. F.O.B. California, Illinois or one of our other factories depending upon product or service ordered. All orders are shipped UPS Groundtrack or FedEx unless otherwise requested, arranged for and billed directly to your personal account. Larger shipments are via common carrier.