Everyone sees what is recorded, thus enhancing group responsibility for the group memory. Participants know when they have been heard because they get visual confirmation. What to record. Whether you choose to use a scribe who keeps traditional minutes or a recorder who creates a visual group memory, certain things should be captured at every meeting. At a minimum, the recorder should keep a summary of the meeting that includes action items, decisions and open issues.
Action items are to-do's assigned to attendees at the meeting.
Record the task, the person responsible and the date agreed upon to complete the task. All decisions that may affect future choices of the group should be recorded. New issues raised at the meeting but not resolved there should be recorded so they can be carried over to a future meeting. If you use a public recorder, he or she can create a space on a shared display for each topic on the agenda and capture participants' comments about that topic. People appreciate having their comments displayed in a way that is visible to everyone.