Ebay sales are guaranteed to be sold as described in the auction. You must contact us via email for authorization prior to returning any items . Please if you have questions about size, quality etc, email or call prior to ordering. Buyer will be responsible shipping both ways on unauthorized returns. Buyer will be responsible for shipping both ways on items returned because you do not like the item, or it doesn't fit where you wanted to display it, etc.
All sales are final for any sale item , or secondary market items.
However please be aware that ceramic items, in most cases, are handpainted in a mass production environment. This means that some items will have thin paint in places and other minor manufacturing flaws. This is the standard set by the manufactures, and are not considered defects in the product. All products we sell have been inspected by our qualified staff and are considered to meet this standard. We currently take orders on a first come first serve basis.