The move is part of an initiative that includes a call center and a training program for channel partners. The program, dubbed Get Switched with Cisco, is based around a promotion to offer incentives to resellers, along with a seminar series to educate them and provide necessary expertise. Network reliability and up-time were critical to any company in the 'Internetworking' age, he said. We made this investment to give our customers the support they need as they become more reliant on their information networks. They expressed the need to have more support infrastructure closer to them.
Cisco can now provide faster services and spare parts availability, located in-country.
These service centers ensure that Cisco and its partners can support mission critical environments with the rapid availability of spare parts within a flexible mix of Cisco and partner support programs, he added. Khoury said that Cisco is building a team to help its regional partners and empower them to deliver services more efficiently. He said the initiative is part of Cisco's focus Meanwhile Cisco has launched its Get Switched with Cisco campaign in Dubai today, with launches slated for Cairo on the June 12, and Riyadh on the June 13. Through modern technology, they can compete against larger organizations, find new customers in markets they could never reach before, and save on operational costs. All rights reserved.