While Verity Software House has not been certified by an independent agency, ISO9000-certified corporations have rigorously audited Verity. The company has received superior ratings on all audits for its well-documented systems. Software Development Software development follows a very specific process at Verity. Well-defined processes and standard operating procedures have been developed. Verity maintains source control systems and backup systems to protect product source code.
All new products undergo rigorous beta testing by selected end-users and experts.
Before releasing a new product or version, an exhaustive test suite is developed by the testing group. Software is fully tested and certified before it is released for manufacture. Customer Support Software problems are tracked with an advanced database system. The system is fully searchable, and is available to customer support personnel, as well as the programming team. Verity's customer support group has a well-deserved reputation for courteous and friendly support, and providing accurate information to customers.