A category level for a given month is defined by the total dollar volume purchased by the customer over the previous 12-month period. Individual libraries can define their specific book requirements. All eBooks have a 15-day return policy. The Access Fee is associated with the continual upgrade and maintenance of the technology, bandwidth, the escrow of eBooks, and the access to eBooks. NL offers two options with respect to payment of this access fee.
Customer can choose one of the two options at contract signing.
The Access Fee is an annual fee starting one year from the month that the initial license fee for the eBook was paid. The Access Fee will be due one year from the initial purchase of an eBook. Access Fees will be calculated on a monthly basis using the chart below and will be based on all purchases in the same month from the previous years. Access Fees are calculated on a per eBook or other electronic product basis. If Customer returns the eBook under the prepayment of Access Fees option, Customer cannot at a later time reinstate Access to the Book.