My notes are a bit slim here, so please pardon the sparse detail. This is a time of speed and quickness in change, learning, and living. As a result many of us are fatigued. Un-learning was the theme of a period of discussion. A primary model for us was the physics and reality of riding a two wheeled vehicle whether high speed motorcycle or bicycle.
Bottom line is that un-learning the tacti is difficult.
He went on to talk about tacit and explicit knowledge as they fit in the social fabric of an organization and then discussion about how learning takes place. This evolved through authorized and emergent practives within an organization. The the pieces were put together in the example of repair persons at Xerox shared knowledge about troubleshooting and repairing equipment. A result of this work is the Eurkeka Process at Xerox. He spoke of the Role of Place and how we need an empty space to build new.