We not only saw the damage that airlines have done, we also fixed them. With this in mind, it is easy to understand why the West Michigan traveller purchase their luggage from us. We have a full time repair facility in Grand Rapids where we take care of any problems that might occur with the lines of merchandise that we sell. We have found that when we try to have the manufactures warranty take care of repair situations, the turn around time for the item to get back to the customer is too long. Our aim is to do everything possible to keep our customers happy.
All manufactures have warranty information available at their web sites.
It is very important to remember when buying a piece of luggage, that you do not make your purchase decision based on the warranty. The reason is simple, and we have seen it happen. Remember, if it sounds too good to be real, don't buy it.