These may be single or regular payments, and separate winter payments may be made available to provide heating or fresh food. The Trust can also advise on welfare benefits. Recipients of Income Support may also be eligible for payment of mortgage interest. Application forms for financial assistance are available from the Trust, but it is not essential to use these as letters are also considered. For many of the more common types of payment, Trustees have authorised staff of the Trust to make immediate payments provided that the application falls within the limits fixed by the Trustees.
All applications are, of course, considered in strict confidence.
Anyone not satisfied with a decision on a request for help can write and ask the Trustees to review the decision.