Water companies approach to handling debt varies wildly. Some companies, like South East Water, are very fair while others exercise a baseball bat philosophy. The present position for the consumer is very unsatisfactory. The Regulator s primary duty is to ensure water companies have sufficient resources. The consumer remit is much smaller, and CSCs have no powers whatsoever.
Customers have little or no say on what they pay or what it s spent on.
This page produced by the Hantsweb Team . Comments on Hantsweb should be sent to the Hantsweb Manager . For more information on our services please contact Hampshire County Council Information Centres . This page last updated on 25 June 2001.