For setup, CommView's Intelligent Configuration feature supports rate tables, verifies communications to and from the buffer, and examines the PC for a serial port and modem. It also tests the PBX or phone system for data validity. And it ensures that connections and software configuration on the PC are correct. A search screen displays call data by phone number, extension, day, trunk group, and other parameters. The app also can be used for traffic engineering, compliance monitoring, fraud, or abuse detection.
Authorized users can access the database from their desktop using the app's search screen.
Calls rejected because of bad data or lack of information can also be viewed on the screen. Nereus software comes with modules for call accounting, tracking equipment inventory, and toll fraud, among others.