RFCs are balanced with payment certifications that are certified and submitted to FMS by the FPAs. The RFC managers validate the payment controls through internal control reviews. Reports submitted monthly and systems and accounting reports will independently validate overall payment accuracy and identify the number of duplicate payments. Return to Main Report Performance Measure FMS will adjudicate forgery and non-receipt check claims within 14 days. This measure assesses the efficiency of claims processing.
Adjudication is a segment of the entire process.
Actual performance is based on data extracted from the Check Payment and Reconciliation data base file. Return to Main Report Performance Measure FMS will process EFT claims in one day. The claims staff either mails the requests to the financial institutions or contacts the financial institutions by telephone. This contacting process takes place within one day. The RFC managers will validate daily the number of EFT trace requests issued to financial institutions and the number of days that it takes to process.