It empowers them to do things they could not do alone. Because of the strong camaraderie among the members, backed by the Alliance Members' own Code of Ethics, members are very willing to participate in these forums. They recognize the power they possess between themselves, and therefore want to contribute as well as draw from that resource. It was the first system to integrate voice and text together managed by the same database, thereby completely automating the workflow process. This concept is at the core of numerous features and benefits.
All work returned by transcriptionists is reconciled automatically to ensure receipt of all files.
All text files are automatically archived and sorted by account and user. Clients have direct access to their own archived reports. This reduces customer service inquiries. This is foundational to data mining applications that can be built. This prevents dictations from ever being lost and negates the need for a dictator to ever have to redictate a report.