The benefits chart in this section details the benefits available and the amount the Plan will cover. Smoking cessation programs, weight loss programs and legal and financial counseling are not covered. The first step in any successful behavioral change is the decision to seek help. When you call this toll free number, an experienced mental health professional will answer your questions. You will receive assistance in selecting a network provider who specializes in addressing your specific issues.
All calls are strictly confidential in accordance with state and federal laws.
You will be asked to make an appointment convenient with your schedule directly with the provider within 24 hours. After the initial visit, a mental health professional will assess your needs and support you by coordinating and clarifying your treatment plan with you and the network provider. If you are not fully satisfied after your initial visit with the recommended provider, call the UBH number, and the staff will arrange a visit with a different provider. If you or your dependent experience an acute mental health or chemical dependency emergency, you should call 911 or go directly to a hospital emergency room for care. Then call UBH within 24 hours to report the emergency care.