Documentation of delays is specified in FAA Order 7210.55, Operations Network. This requirement was initiated due to aircraft receiving delays up to 7 hours on the ground, while other air traffic had resumed hours ago. It is highly unlikely that any of us would be willing recipients of this type of service. While all delays cannot be mitigated, it is our responsibility to try and ensure that they are distributed equitably. All of us, working as a team, can help mitigate delay and eliminate unnecessary delays.
Communication remains key to our success.