If you need to return any item, wrap securely and please return goods giving your name, address, day phone number and if you can return a photo copy of your document that helps things along. Customers are responsible for returning goods. Send to Customer Services at the address shown above. We will exchange your order or refund your money as required. Always remember to ask for a proof of postage certificate from your Post Office when returning goods, just in case the package fails to reach us.
Customers are responsible for insurance of returning goods.
Delivery Charges U.K. postage and packing 4.00 for any order. Orders over 150.00 postage free. For orders outside the U.K. we have to charge postage on all orders. Alternatively, you can e-mail or fax us. Overseas Orders Air mail delivery times We usually despatch all overseas orders by Royal Mail Parcel Force Worldwide which includes insurance.