The software refuses to work properly and the customer has their internal help desk flooded with problems, costing money and time. Sometimes the system stops and customers have hundreds of employees idled and money evaporates away. When the licensing finally works any PC client that drops off the network or reboots will put a license seat into oblivion. There is no way to get back the license lost without stopping the license server needed for every screen in Baan. This make the 7x24 service a myth.
Batch jobs die.
All so Baan can inflate the number of licenses sold to the customer. This bad license scheme causes customer service calls and the baffled Baan support staff almost always ask for root access to the customer system, which violates the customer's security. This must cost Baan a lot of money and bad publicity. The customers perceive the Baan product as far worse than it already is because of down time caused by the stupidly complex licensing scheme. A far simpler license scheme is needed.