By extending call centers or other office environments to remote locations, the product enables telecommuters to stay in touch with their businesses, enables companies to offer workers flexible working environments and reduces businesses' real estate and facilities costs.
Callers never know a person is working at home.
The solution consists of a high-speed router at the employee's home office that connects phone, fax and PC to the public network through a single ISDN BRI line. The router has a port for a digital phone, and an analog port for a fax machine or other analog device. At the host site, multi-port line cards supporting as many as 16 remote users apiece reside inside the Meridian 1 system. The line cards bridge calls to and from telecommuters between the public network and the Meridian 1 system. Meridian HomeOffice II is very scaleable, so a company can easily increase the number of telecommuters it supports.