Patient Grievance Policy . Regina Medical Group strives to provide the best care possible for all our patients. Although we feel confident that our staff provides quality care, we also realize that there is room for improvement. If for some reason an employee is unable to help you, or you need additional information, please contact the Clinic Office Manager. They will respond to your concern as soon as possible.
Any patient has the right to request and receive a written response to any concern.
The clinic will seek to adequately address your concern to the fullest extent possible. . Help Us Help You . Notifying your doctor or nurse about any unexpected change in your health problems. Following health care instructions and letting us know immediately if you do not understand instructions or if you feel that they are such that you cannot follow them. Fulfilling the financial obligations of your health care .