Imagine my surprise, then, when a day after coming back from Canada this last week, my home service stops working. My girlfriend and I haven't touched either of our two machines. We have static IPs. The network is green. The Ethernet hub still works.
Cables are okay.
The four status lights on the DSL modem are green. I call Speakeasy, and thus my troubles begin. Speakeasy has structured itself to be somewhat virtual. Covad handles the wire base and data transport, and Speakeasy breaks the traffic out in popular parts of the country to their local POPs. It's a smart model, focusing on the areas in which they can add expertise.