The call continues interactively under the direction of the system software until the caller hangs up or completes the transaction. The maximum storage had been 15 hours with dual 135 MB disks. Increased storage is important to customers who use their systems to play numerous messages to callers, or for those customers who record incoming messages as part of the automated telephone transaction. For example, a travel agency could offer prospective travelers 'round the clock service by using the system to record callers' answers to a series of questions, including destination, departure date, budget, etc. The next business day, the travel agent would have the information needed to begin making the arrangements.
Alarms can be graphical, color-coded, or blinking visual displays, or audible alerts.
Centralized call summary reporting, giving users call traffic summaries by system, or by application across all systems. Visit Lucent's website. All rights reserved.