All items returned must have a satisfactory cover letter with explanation of defect. Your refund will consist of the realized price plus commission. The postage and handling is not refundable. Members can elect for a Letter of Credit, or Check. We will apply a refund to your credit card if it was used for payment.
All lots are available for viewing by appointment only.
Our TeleConference capabilities will allow members to obtain a close look at Auction Haus Lots or Retail Sales Catalog items. It is the responsibility of the member to report all damaged claims for proper insurance settlements. Please visit Shipping Issues for further guidance and proper forms. All North Carolina residents and orders picked up in North Carolina must pay the applicable State Sales Tax. Members that reside outside of the State of North Carolina are responsible for reporting the sale and paying the applicable sales tax to their appropriate sales tax collection agency.