We invite you to answer the following questions about Liberty Bank's overall Customer Service because we want to know how to meet your total banking needs on-line. Your response will help us improve and upgrade our Customer Service in a way that most benefits you. I get treated with little or no interest, with an uncaring attitude. Tellers appear to be working quickly and efficiently to help me save time. Tellers work at an average pace.
Delays occur, but they can be explained.
Tellers work at a slow pace and appear to be inefficient. I get undivided attention, regardless of other distractions. I get average attention and sometimes tellers are distracted by other conversations or other activities. Tellers are not attentive and are easily distracted, and appear uninterested in my transaction. Please complete the following contact information.