Approves, codes and processes applications, paying special attention to document authenticity in order to detect possible signs of forgery, irregularities in identification information or numbers, alterations or lack of continuity in vehicle ownership. Requests or actually performs checks to verify information, status of licensed driver or vehicle registration ownership. May visually inspect vehicle identification number of party trying to register the vehicle. Returns improper or incomplete forms or documents to the applicant, explaining reasons for rejection and steps necessary to complete the application. Collects all fees from applicant, processes the application electronically, and validates the approved registration certificate or license.
Balances receipts at the end of each day.
Also examines incomplete and or incorrect registration and license application documents, tax forms and Certificate of Title forms received by mail. Determines errors in information or fees, inconsistencies or inadequacies in vehicle or owner data. May assign Vehicle Identification Numbers upon receiving proper and complete application. Performs other related work as required. Employees must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money.