This News Bulletin has been reviewed and approved by the BBB's law firm, Green, Hennings and Henry. The firm has failed to respond to the BBB regarding six of the complaints.
Complainants primarily allege delays in delivery.
They also claim difficulty in obtaining refunds, although approximately one-half of them eventually received refunds or credits, or the desired merchandise. Some alleged defective or damaged merchandise. Several of the complainants said the company did not return phone calls and some reported that the company did not keep its posted hours of Monday, Wednesday and Friday evenings and day hours on weekends. According to a customer, Mike Correnti is the owner of the firm. Dinette World is not listed in the Missouri secretary of state.