If the contractor is hesitant to allow this, take that as a clue. If you do visit a job, simply be observant. Further, he notes, prospective customers should ask the owner if the job is progressing smoothly. A range of questions asked conversationally, together with keen observation, will reveal much about how this contractor conducts business. But don't stop with one site visit or previous customer interview, Benkowski adds.
Any contractor can produce one smooth job.
It's important to do your homework and talk to multiple referrals, he added. Check how that production is accomplished before signing a contract. P.O. Box 26788, Wauwatosa, WI 53226 Appeared in the Milwaukee Journal Sentinel on Nov. 5, 2000. All rights reserved. Produced by Journal Interactive .