Your company simply cannot compete in today's global economy without a disciplined information services function capable of delivering products that meet or exceed internal and external customer needs. The era of two-year development projects is no longer acceptable.
Customers are smarter, more demanding, and have many more product alternatives.
You must be positioned to meet these demands. As a result of corporate downsizing, many are faced with the prospect of accomplishing more with fewer resources. A commitment to managing toward results, managing by process, and managing with facts will be your only survival option. The role of management is ever-changing. The methods employed in the 70s, 80s, and early 90s simply are not effective in today's professional society.