Thus, unless the client is private pay, no insurance statement arrives until the client's primary insurance company has responded to the claim. THis feature has a manual over-ride, however, when it is necessary to produce a claim outside of a normal billing cycle. Statements are written in clear english. They are friendly and informative. They resemble a letter more than a typical bill.
Clients respond positively.
Production of a statement includes the opportunity to write personal messages to clients who need special reminders. Statement production is analogous to HCFA claims production and is extremely easy.