Due to the rapid changing market values of beanies, we have to enforce a strict adherence return policy. If you are not satisfied with the quality of the item you ordered, you may return the item within 3 days after receiving the order. Call our toll free 800 phone number to get return authorization. This return authorization number must be put next to the return address label. You should insure the package in case it is not delivered.
All merchandise is inspected by two packers before shipment.
The items are inspected to make sure the order is correct and the tags, seams, etc. are in mint condition and then the items are scanned to assure order accuracy. If you receive your order in damaged condition, have the UPS driver mark his record that the order was delivered in damaged condition and have him inspect the contents with you to verify any damage. If there is damage have the UPS driver file a claim or call the UPS station to file a claim.