The origins, manifestation, and evolution of conflict in organizations are examined.
Classes intersperse experiential activities with discussion of cases and theory.
Participants develop skills, knowledge, strategies, and self-awareness to use in diagnosing and managing conflicts at work. Resource scarcity, consumer behavior, production cost, economics of efficient management, operation of product markets under competition and monopoly, labor markets, market failure, and public goods. An introduction to legal issues facing public managers. After an introduction to legal basis of public administration, including the empowerment process, administrative procedures, and judicial review, student focus on legal issues in client relations, administrative ethics, personnel management, and general administration. Provides skills in pension fund management.