Document ID: FAA-2013-0259-2491
Agency: faa
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: QSA Customer Feedback Report
Posted Date: 2018-10-24T04:00Z

[Federal Register Volume 83, Number 206 (Wednesday, October 24, 2018)]
[Notices]
[Pages 53723-53724]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-23218]

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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration

Agency Information Collection Activities: Requests for Comments; 
Clearance of a Renewed Approval of Information Collection: QSA Customer 
Feedback Report

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval to renew an information 
collection. The Federal Register Notice with a 60-day comment period 
soliciting comments on the following collection of information was 
published on August 15, 2018. The collection involves the voluntary 
submission of responses to survey questions. The information is 
collected from holders of FAA production approvals and selected 
suppliers and provides them an opportunity to offer their input on how 
well the agency is performing the administration and conduct of the 
Aircraft Certification Systems Quality System Audit (QSA). The 
information to be collected will be used to promote continuous 
improvement initiatives and industry dialog in the FAA oversight 
process.

DATES: Written comments should be submitted by November 23, 2018.

[[Page 53724]]

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to the attention of the Desk Officer, Department of 
Transportation/FAA, and sent via electronic mail to 
[email protected], or faxed to (202) 395-6974, or mailed to 
the Office of Information and Regulatory Affairs, Office of Management 
and Budget, Docket Library, Room 10102, 725 17th Street NW, Washington, 
DC 20503.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

FOR FURTHER INFORMATION CONTACT: Barbara Hall at (940) 594-5913, or by 
email at: [email protected].

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 2120-0605.
    Title: QSA Customer Feedback Report.
    Form Numbers: FAA Form 8100-7.
    Type of Review: Renewal of an information collection.
    Background: The Federal Register Notice with a 60-day comment 
period soliciting comments on the following collection of information 
was published on August 15, 2018 (83 FR 40619). The feedback 
information collection is voluntary and is collected by way of a self-
addressed stamped envelope. It is used by local field offices, 
manufacturing inspection offices and the surveillance and oversight 
policy section of AIR-600 to improve the administration and conduct of 
the QSA at the local and national levels. Improvements to FAA Order 
8120.23, Certificate Management of Production Approval Holders, have 
been and will continue to be included as policy evolves as a direct 
benefit of the on-going collection of that feedback information. It 
will also be used for reporting as a Customer Service Standard in 
fulfillment of Executive Order 12862, Setting Customer Service 
Standards, dated September 11, 1993.
    Respondents: There are approximately 190 holders of FAA production 
approvals responding annually. This metric was updated from the 60 day 
FRN as a wider sampling was taken to more accurately validate and 
maintain consistency with supporting statement responses. Audit 
frequencies change from year to year as due dates range from 12 to 48 
months. Accordingly, the sampling period was adjusted to capture the 
most recent three year period that full data was readily available.
    Frequency: Feedback information is collected about thirty days 
after conclusion of the oversight activity. The feedback provided is 
voluntarily submitted by the audited facility on occasion which is 
predicated on their audit due date frequency.
    Estimated Average Burden per Response: 30 Minutes.
    Estimated Total Annual Burden: 95 hours.

    Issued in Washington, DC on October 18, 2018.
Barbara Hall,
FAA Information Collection Clearance Officer, Performance, Policy, and 
Records Management Branch, ASP-110.
[FR Doc. 2018-23218 Filed 10-23-18; 8:45 am]
 BILLING CODE 4910-13-P