Document ID: FEMA-2018-0022-0001
Agency: fema
Document Type: Notice
Title: Agency Information Collection Activities: Proposed Collection; Comment Request; National Flood Insurance Program Call Center and Agent Referral Enrollment Form
Posted Date: 2018-06-15T04:00Z

[Federal Register Volume 83, Number 116 (Friday, June 15, 2018)]
[Notices]
[Pages 28007-28008]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-12890]

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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2018-0022; OMB No. 1660-0059]

Agency Information Collection Activities: Proposed Collection; 
Comment Request; National Flood Insurance Program Call Center and Agent 
Referral Enrollment Form

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice and request for comments.

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SUMMARY: The Federal Emergency Management Agency, as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on an extension, 
without change, of a currently approved information collection. In 
accordance with the Paperwork Reduction Act of 1995, this notice seeks 
comments concerning National Flood Insurance Program Call Center and 
Agent Referral Enrollment Form.

DATES: Comments must be submitted on or before August 14, 2018.

ADDRESSES: To avoid duplicate submissions to the docket, please use 
only one of the following means to submit comments:
    (1) Online. Submit comments at www.regulations.gov under Docket ID 
FEMA-2018-0022. Follow the instructions for submitting comments.
    (2) Mail. Submit written comments to Docket Manager, Office of 
Chief Counsel, DHS/FEMA, 500 C Street SW, 8NE, Washington, DC 20472-
3100.
    All submissions received must include the agency name and Docket 
ID. Regardless of the method used for submitting comments or material, 
all submissions will be posted, without change, to the Federal 
eRulemaking Portal at http://www.regulations.gov, and will include any 
personal information you provide. Therefore, submitting this 
information makes it public. You may wish to read the Privacy Act 
notice that is available via the link in the footer of 
www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Susan Bernstein, FloodSmart Program 
Manager, FEMA, Federal Insurance and Mitigation Administration at (202) 
701-3595. You may contact the Information Management Division for 
copies of the proposed collection of information at email address: 
[email protected].

SUPPLEMENTARY INFORMATION: Under Flood Disaster Protection Act of 1973, 
Section 2(a)(6), 42 U.S.C. 4002(a)(6), Congress finds it is in the 
public interest for persons already living in flood prone areas to have 
an opportunity to purchase flood insurance and access to more adequate 
limits of coverage to be indemnified for their losses in the event of 
future flood disasters. To this end, FEMA established and carries out a 
National Flood Insurance Program (NFIP), which enables interested 
persons to purchase insurance against loss resulting from physical 
damage to or loss of real or personal property arising from any flood 
occurring in the United States. 42 U.S.C. 4011. In carrying out the 
NFIP, FEMA operates a call center in conjunction with the FloodSmart 
website (www.FloodSmart.gov). Together these methods of marketing and 
outreach provide the mechanism for current and potential policyholders 
to learn more about floods and flood insurance, contact an agent, or 
assess their risk.

[[Page 28008]]

The information collected from callers/visitors is used to fulfill 
requests for published materials, email alerts, policy rates, and agent 
contact information.
    Additionally, FEMA and the NFIP offer Agents.FloodSmart.gov as a 
resource for agents. Upon website registration, agents can enroll in 
the Agent Referral Program to receive free leads through the consumer 
site or the call center as outlined above. This information collection 
seeks approval to continue collecting name, address and telephone 
number information from: (1) Business and residential property owners 
and renters who voluntarily call to request flood insurance information 
and possibly an insurance agent referral and, (2) insurance agents 
interested in enrolling in the agent referral service.

Collection of Information

    Title: National Flood Insurance Program Call Center and Agent 
Referral Enrollment Form.
    Type of Information Collection: Extension, without change, of a 
currently approved information collection.
    OMB Number: 1660-0059.
    FEMA Forms: FEMA Form 517-0-1, National Flood Insurance Program 
Agent Site Registration; FEMA Form 512-0-1, National Flood Insurance 
Program Agent Referral Questionnaire.
    Abstract: Consumer names, addresses, and telephone numbers 
collected through the Call Center or FloodSmart website will be used 
exclusively for providing information on flood insurance and/or 
facilitate the purchase of a flood insurance policy through referrals 
or direct transfers to insurance agents in the agent referral service. 
Agent names, addresses, telephone numbers, and business information is 
retained for dissemination to interested consumers who would like to 
talk to an agent about purchasing a flood insurance policy as part of 
the agent referral program.
    Affected Public: Individuals or households; businesses or other 
for-profit.
    Estimated Number of Respondents: 59,194.
    Estimated Number of Responses: 59,194.
    Estimated Total Annual Burden Hours: 2,819 hours.
    Estimated Total Annual Respondent Cost: The estimated annual cost 
to respondents for the hour burden is $103,335.52.
    Estimated Respondents' Operation and Maintenance Costs: There are 
no annual costs to respondents' operations and maintenance costs for 
technical services.
    Estimated Respondents' Capital and Start-Up Costs: There are no 
annual start-up or capital costs.
    Estimated Total Annual Cost to the Federal Government: The cost to 
the Federal Government is $406,941.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

    Dated: June 11, 2018.
Rachel Frier,
Records Management Branch Chief, Office of the Chief Administrative 
Officer, Mission Support, Federal Emergency Management Agency, 
Department of Homeland Security.
[FR Doc. 2018-12890 Filed 6-14-18; 8:45 am]
 BILLING CODE 9111-52-P