Document ID: SEC-2014-0589-0002
Agency: sec
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: Extension; Investor Form
Posted Date: 2020-09-25T04:00Z

[Federal Register Volume 85, Number 187 (Friday, September 25, 2020)]
[Notices]
[Pages 60503-60504]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-21242]

-----------------------------------------------------------------------

SECURITIES AND EXCHANGE COMMISSION

[SEC File No. 270-485, OMB Control No. 3235-0547]

Submission for OMB Review; Comment Request

Extension:
    ``Investor Form''

    Notice is hereby given that, pursuant to the Paperwork Reduction 
Act of 1995 (44 U.S.C. 3501 et seq.), the Securities and Exchange 
Commission (``Commission'') has submitted to the Office of Management 
and Budget (``OMB'') a request to approve the collection of information 
discussed below.
    Each year the Commission receives several thousand contacts from 
investors who have complaints or questions on a wide range of 
investment-related issues. To make it easier for the public to contact 
the agency electronically, the Commission's Office of Investor 
Education and Advocacy (``OIEA'') created an electronic form (the 
Investor Form) that provides drop down options to choose from in order 
to categorize the investor's complaint or question, and may also

[[Page 60504]]

provide the investor with automated information about their issue. The 
Investor Form asks investors to provide information concerning, among 
other things, their names, how they can be reached, the names of the 
individuals or entities involved, the nature of their complaint or tip, 
what documents they can provide, and what, if any, actions they have 
taken. Use of the Investor Form is voluntary. Absent the forms, the 
public still has several ways to contact the agency, including 
telephone, facsimile, letters, and email. Investors can access the 
Investor Form through the consolidated Investor Complaint and Question 
web page.
    The dual purpose of the Investor Form is to make it easier for the 
public to contact the agency with complaints, questions, tips, or other 
feedback and to streamline the workflow of Commission staff that 
record, process, and respond to investor contacts. Investors who submit 
complaints, ask questions, or provide tips do so voluntarily. Although 
the Investor Form provides a structured format for incoming investor 
correspondence, the Commission does not require that investors use any 
particular form or format when contacting the agency. Investors who 
choose not to use the Investor Form will receive the same level of 
service as those who do.
    OIEA receives approximately 20,000 contacts each year through the 
Investor Form. Investors who choose not to use the Investor Form 
receive the same level of service as those who do. The Commission uses 
the information that investors supply on the Investor Form to review 
and process the contact (which may, in turn, involve responding to 
questions, processing complaints, or, as appropriate, initiating 
enforcement investigations), to maintain a record of contacts, to track 
the volume of investor complaints, and to analyze trends.
    The staff of the Commission estimates that the total reporting 
burden for using the Investor Form is 5,000 hours. The calculation of 
this estimate depends on the number of investors who use the forms each 
year and the estimated time it takes to complete the forms: 20,000 
respondents x 15 minutes = 5,000 burden hours.
    Members of the public should be aware that an agency may not 
conduct or sponsor, and a person is not required to respond to, a 
collection of information unless a currently valid OMB control number 
is displayed.
    The public may view background documentation for this information 
collection at the following website: <www.reginfo.gov>. Find this 
particular information collection by selecting ``Currently under 30-day 
Review--Open for Public Comments'' or by using the search function. 
Written comments and recommendations for the proposed information 
collection should be sent within 30 days of publication of this notice 
to (i) <www.reginfo.gov/public/do/PRAMain> and (ii) David Bottom, 
Director/Chief Information Officer, Securities and Exchange Commission, 
c/o Cynthia Roscoe, 100 F Street NE, Washington, DC 20549, or by 
sending an email to: PRA_Mailbox@sec.gov.
    Upon Written Request Copies Available From: Securities and Exchange 
Commission, Office of Investor Education and Advocacy, Washington, DC 
20549-0213.

    Dated: September 22, 2020.
J. Matthew DeLesDernier,
Assistant Secretary.
[FR Doc. 2020-21242 Filed 9-24-20; 8:45 am]
BILLING CODE 8011-01-P