Document ID: DOT-OST-2010-0054-0005
Agency: dot
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: Nondiscrimination on the Basis of Disability in Air Travel: Reporting Requirements for Disability-Related Complaints
Posted Date: 2019-03-11T04:00Z

[Federal Register Volume 84, Number 47 (Monday, March 11, 2019)]
[Notices]
[Pages 8784-8785]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-04384]

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DEPARTMENT OF TRANSPORTATION

[Docket No. DOT-OST-2010-0054]

Renewal of Information Collection (OMB No. 2105-0551); Agency 
Request for Renewal of Previously Approved Information Collections: 
Nondiscrimination on the Basis of Disability in Air Travel: Reporting 
Requirements for Disability-Related Complaints

AGENCY: Office of the Secretary (OST), Department of Transportation 
(Department or DOT).

ACTION: Notice and request for comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
Department of Transportation's Office of the Secretary is forwarding 
the Information Collection Request (ICR) described below to the Office 
of Management and Budget (OMB) for approval. The ICR describes the 
nature of the information and the expected burden. OST published a 
Federal Register notice with a 60-day comment period soliciting 
comments on the following collection of information on December 20, 
2018 (83 FR 65393). The purpose of this notice is to allow the public 
an additional 30 days from the date of this notice to submit comments 
to the recently published application to renew ICR 2105-0551, 
``Reporting Requirements for Disability-Related Complaints.''

DATES: Comments on this notice must be received by April 10, 2019.

ADDRESSES: Your comments should be identified by Docket No. DOT-OST-
2010-0054 and should be submitted through one of the following methods:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the online instructions for submitting comments.
     Office of Management and Budget, Attention: Desk Officer 
for U.S. Department of Transportation, Office of the Secretary of 
Transportation, 725 17th Street NW, Washington, DC 20503.
     Email: oira_submission@omb.eop.gov.
     Fax: (202) 395-5806.

FOR FURTHER INFORMATION CONTACT: Maegan Johnson, Office of the General 
Counsel, Office of the Secretary, U.S. Department of Transportation, 
1200 New Jersey Avenue SE, Washington, DC 20590, 202-366-9342 or 
maegan.johnson@dot.gov. Arrangements to receive this document in an 
alternative format may be made by contacting the above-named 
individual.

SUPPLEMENTARY INFORMATION: The Paperwork Reduction Act of 1995 (PRA) 
and its implementing regulations, 5 CFR part 1320, require Federal 
agencies to issue two notices seeking public comment on information 
collection activities before OMB may approve paperwork packages. 44 
U.S.C. 3506, 3507; 5 CFR 1320.5, 1320.8(d)(1), 1320.12. On December 20, 
2018, OST published a 60-day notice in the Federal Register soliciting 
comment on ICRs for which the agency was seeking OMB approval. See 83 
FR 65393. OST received no comments after issuing this notice. 
Accordingly, the Department has not made any changes to its anticipated 
burden hours for the respondents to comply with these requirements. The 
Department announces that these information collection activities have 
been re-evaluated and certified under 5 CFR. 1320.5(a) and is 
forwarding to OMB for review and approval pursuant to 5 CFR 1320.12(c).
    Before OMB decides whether to approve these proposed collections of 
information, it must provide 30 days for public comment. 44 U.S.C. 
3507(b); 5 CFR 1320.12(d). Federal law requires OMB to approve or 
disapprove paperwork packages between 30 and 60 days after the 30-day 
notice is published. 44 U.S.C. 3507(b)-(c); 5 CFR 1320.12(d); see also 
60 FR 44978, 44983 (Aug. 29, 1995). OMB believes that the 30-day notice 
informs the regulated community to file relevant comments and affords 
the agency adequate time to digest public comments before it renders a 
decision. 60 FR 44983 (Aug. 29, 1995). Therefore, respondents should 
submit their respective comments to OMB within 30 days of publication 
to best ensure their full consideration. 5 CFR 1320.12(c); see also 60 
FR 44983 (Aug. 29, 1995). The summaries below describe the nature of 
the ICR and the expected burden.
    OMB Control Number: 2105-0551.
    Title: Reporting Requirements for Disability-Related Complaints.
    Type of Request: Renewal of Information Collection.
    Background: On July 8, 2003, the Office of the Secretary published 
a final rule that requires certificated U.S. and foreign air carriers 
operating to, from and within the U.S. that conduct passenger-carrying 
service utilizing at least one large aircraft to record complaints that 
they receive alleging inadequate accessibility or discrimination on the 
basis of disability. The carriers must also categorize these complaints 
according to the type of disability and nature of complaint, prepare a 
summary report annually of the complaints received during the preceding 
calendar year, submit the report to the Department's Aviation Consumer 
Protection Division, and retain copies of correspondence and records of 
action taken on the reported complaints for three years. The rule 
requires carriers to submit their annual report via the World Wide Web 
except if the carrier can demonstrate an undue burden by doing so and 
receives permission from the Department to submit it in an alternative 
manner. The first required report covered disability-related complaints 
received by carriers during calendar year 2004, which was due to the 
Department on January 31, 2005. Carriers have been required to submit 
all subsequent reports on the last Monday in January for the prior 
calendar year. On March 7, 2016, OMB approved information collection of 
disability-related complaints, ``Reporting Requirements for Disability-
related Complaints'' through March 31, 2019. The application to renew 
this information collection request was published in the Federal 
Register on Thursday, December 20, 2018, 83 FR 65393.
    Respondents: Certificated U.S. and foreign air carriers operating 
to, from, and within the United States that

[[Page 8785]]

conduct passenger-carrying service with large aircraft.

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                                            Number of
                                         respondents (an
                                          average of the
             Requirements                total number of              Frequency                Estimated annual burden     Estimated total annual burden
                                         respondents that
                                        reported over the
                                        past three years)
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Record and Categorize Complaints                      177  0-6,444 Complaints (a range of  8,148 hours (488,880 minutes)   8,148 hours (488,880 minutes)
 Received.                                                  the lowest number of            (time for all respondents to    (time for all respondents to
                                                            complaints and an average of    record and categorize each      record and categorize each
                                                            the highest number of           complaint [15 minutes]          complaint [15 minutes]
                                                            complaints received over the    multiplied by the average       multiplied by the average
                                                            past three years).              total number of complaints      total number of complaints
                                                                                            received over the past three    received over the past three
                                                                                            years [32,591] for all          years [32,591] for all
                                                                                            respondents).                   respondents).
Prepare and Submit Annual Report......                177  1 report to DOT/year (for each  30 minutes a year (per each     88.5 hours (5,310 minutes)
                                                            respondent).                    respondent).                    (estimated annual burden for
                                                                                                                            all respondents [30 minutes]
                                                                                                                            multiplied by the total
                                                                                                                            number of respondents).
Retain Correspondences and Record of                  177  0-6,444 Complaints/year (A      0-537 hours (0-to 32,220        2,716 hours (162,955 minutes)
 Action Taken.                                              range of the lowest number of   minutes) (the estimated time    (the estimated time it will
                                                            complaints and an average of    it will take for each           take for all respondents to
                                                            the highest number of           respondent to retain or save    retain or save the
                                                            complaints received over the    the correspondences and         correspondences and records
                                                            past three years for each       records of action taken on      of action taken on
                                                            respondent).                    disability-related complaints   disability-related
                                                                                            [5 minutes] multiplied by the   complaints [5 minutes]
                                                                                            lowest number of complaints     multiplied by the average
                                                                                            and the average highest         total number of complaints
                                                                                            number of complaints received   received over the past three
                                                                                            per respondent over the past    years [32,591] for all
                                                                                            three years [0-6,444]).         respondents).
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    Comments are invited on: (a) Whether the collection of information 
is necessary for the proper performance of the functions of the 
Department, including whether the information will have practical 
utility; (b) the accuracy of the Department's estimate of the burden of 
the proposed information collection; (c) ways to enhance the quality, 
utility and clarity of the information to be collected; and (d) ways to 
minimize the burden of the collection of information on respondents, 
including the use of automated collection techniques or other forms of 
information technology. All comments will also become a matter of 
public record.

    Issued in Washington, DC, on March 4, 2019.
Habib Azarsina,
OST PRA Clearance Officer.
[FR Doc. 2019-04384 Filed 3-8-19; 8:45 am]
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