Document ID: FEMA-2023-0010-0001
Agency: fema
Document Type: Notice
Title: Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Multi-Modal Mixed Methods Collection of Information To Inform Agency Marketing and Outreach
Posted Date: 2023-05-05T04:00Z

[Federal Register Volume 88, Number 87 (Friday, May 5, 2023)]
[Notices]
[Pages 29143-29144]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-09618]

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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2023-0010; OMB No. 1660-NW131]

Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Multi-Modal Mixed Methods 
Collection of Information To Inform Agency Marketing and Outreach

AGENCY: Federal Emergency Management Agency, Department of Homeland 
Security.

ACTION: 60-Day notice of new collection and request for comments.

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SUMMARY: The Federal Emergency Management Agency (FEMA), as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on a new 
information collection. In accordance with the Paperwork Reduction Act 
of 1995, this notice seeks comments concerning gathering insights from 
customers and stakeholders about their perceptions, experiences, and 
expectations that can improve the marketing and outreach of the 
Agency's services and programs.

DATES: Comments must be submitted on or before July 5, 2023.

ADDRESSES: Submit comments at www.regulations.gov under Docket ID FEMA-
2023-0010. Follow the instructions for submitting comments.
    All submissions received must include the Agency name and Docket 
ID, and will be posted, without change, to the Federal eRulemaking 
Portal at http://www.regulations.gov, and will include any personal 
information you provide. Therefore, submitting this information makes 
it public. You may wish to read the Privacy and Security Notice that is 
available via a link on the homepage of www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Joshua Heath, Insurance Communications 
Specialist, Marketing & Outreach, Federal Insurance, Federal Insurance 
and Mitigation Administration, 202-322-6215, [email protected]. 
You may contact the Information Management Division for copies of the 
proposed collection of information at email address: [email protected].

SUPPLEMENTARY INFORMATION: Executive Order 12862 directs Federal 
agencies to provide service to the public that matches or exceeds the 
best service available in the private sector. Section 1(b) of Executive 
Order 12862 requires government agencies to ``survey customers to 
determine the kind and quality of services they want.'' In addition, 
the Foundations for Evidence-Based Policymaking Act of 2018 (``Evidence 
Act'') enables agencies to collect and analyze data to use as evidence 
in policymaking, as well as assess the effectiveness and efficiency of 
current programs. To work continuously to ensure that our programs are 
effective and meet our customers' needs, FEMA seeks to obtain the 
Office of Management and Budget's (OMB) approval of a generic clearance 
to collect information through mixed methods (quantitative and 
qualitative) to improve marketing, outreach, and other promotional 
activities of services, programs, and opportunities offered by FEMA.

Collection of Information

    Title: Generic Clearance for the Multi-Modal Mixed Methods 
Collection of Information to Inform Agency Marketing and Outreach.
    Type of Information Collection: New information collection.
    OMB Number: 1660-NW131.
    FEMA Forms: Not applicable.
    Abstract: In accordance with the Evidence Act, the collected 
information will equip FEMA with vital feedback from the general public 
and stakeholders that will allow for evidence-based improvements to 
FEMA's programs and services. FEMA will collect, analyze, and interpret 
information to identify strengths and weaknesses of programs based on 
current stakeholder experience and make improvements in the marketing 
and other promotional activities based on feedback.
    Affected Public: Individuals and households, business or other for-
profit, Federal Government, State, local or Tribal government, non-
profit institutions.
    Estimated Number of Respondents: 45,600.
    Estimated Number of Responses: 45,600.
    Estimated Total Annual Burden Hours: 7,861.
    Estimated Total Annual Respondent Cost: $344,867.
    Estimated Respondents' Operation and Maintenance Costs: $0.
    Estimated Respondents' Capital and Start-Up Costs: $0.
    Estimated Total Annual Cost to the Federal Government: $748,830.

[[Page 29144]]

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the Agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the Agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Millicent Brown Wilson,
Records Management Branch Chief, Office of the Chief Administrative 
Officer, Mission Support, Federal Emergency Management Agency, 
Department of Homeland Security.
[FR Doc. 2023-09618 Filed 5-4-23; 8:45 am]
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