Document ID: DOT-OST-2010-0054-0008
Agency: dot
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: Nondiscrimination on the Basis of Disability in Air Travel: Reporting Requirements for Disability-Related Complaints
Posted Date: 2022-05-10T04:00Z

[Federal Register Volume 87, Number 90 (Tuesday, May 10, 2022)]
[Notices]
[Pages 28101-28103]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-09942]

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DEPARTMENT OF TRANSPORTATION

Office of the Secretary

[Docket ID Number: DOT-OST-2010-0054]

Notice of Submission of Proposed Information Collection to OMB 
Agency Request for Reinstatement of Previously Approved Collections: 
Nondiscrimination on the Basis of Disability in Air Travel: Reporting 
Requirements for Disability-Related Complaints

AGENCY: Office of the Secretary (OST), Department of Transportation 
(Department or DOT).

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. Chapter 35, as amended), this notice announces the DOT's 
intention to reinstate an Office of Management and Budget (OMB) Control 
Number 2105-0551, ``Reporting Requirements for Disability-Related 
Complaints.'' The information collection is related to a requirement in 
the Code of Federal Regulations (CFR) for carriers to report annually 
to the Department the number of disability-related complaints they 
receive.

DATES: Interested persons are invited to submit comments regarding this 
proposal. Written comments should be submitted by July 11, 2022.

ADDRESSES: You may file comments identified by the docket number DOT-
OST-2010-0054 by any of the following methods:
     Federal eRulemaking Portal: Go to http://www.regulations.gov and follow the online instructions for submitting 
comments. (You may access comments received for this notice at http://www.regulations.gov by searching docket DOT-OST-2010-0054.)
     Mail: Docket Management Facility, U.S. Department of 
Transportation, 1200 New Jersey Ave. SE, West Building Ground Floor 
Room W12-140, Washington, DC 20590-0001;
     Hand delivery: West Building Ground Floor, Room W12-140, 
1200 New Jersey Ave. SE, between 9 a.m. and 5 p.m., Monday through 
Friday, except Federal holidays. The telephone number is 202-366-9329.
    Instructions: You must include the agency name and docket number 
DOT-OST-2010-0054 at the beginning of your comment. All comments 
received will be posted without change to https://www.regulations.gov, 
including any personal information provided.
    Privacy Act: Anyone is able to search the electronic form of all 
comments received in any of DOT's dockets by the name of the individual 
submitting the comment (or signing the comment, if submitted on behalf 
of an association, business, labor union, etc.). You may review DOT's 
complete Privacy Act Statement in the Federal Register

[[Page 28102]]

published on April 11, 2000 (65 FR 19477-78).

FOR FURTHER INFORMATION CONTACT: John Wood, Office of Aviation Consumer 
Protection, U.S. Department of Transportation, 1200 New Jersey Avenue 
SE, Washington, DC 20590, Telephone Number (202) 366-9342 (voice), 
(202) 366-7152 (fax), [email protected] (email). Arrangements to 
receive this document in an alternative format may be made by 
contacting the above-named individual.

SUPPLEMENTARY INFORMATION: 
    OMB Control Number: 2105-0551.
    Title: Reporting Requirements for Disability-Related Complaints.
    Type of Request: Reinstatement of information collections.
    Background: The Department requires U.S. and foreign air carriers 
operating to, from and within the United States that conduct passenger-
carrying service with at least one large aircraft to record complaints 
that they receive alleging inadequate accessibility or discrimination 
on the basis of disability. The carriers must also categorize these 
complaints according to the type of disability and nature of complaint, 
prepare a summary report annually of the complaints received during the 
preceding calendar year, submit the report to the Department's Office 
of Aviation Consumer Protection, and retain copies of correspondence 
and records of action taken on the reported complaints for three years. 
Carriers are also required to submit their annual report via the World 
Wide Web except if the carrier can demonstrate an undue burden by doing 
so and receives permission from the Department to submit it in an 
alternative manners. The first required report covered disability-
related complaints received by carriers during calendar year 2004, was 
due to the Department on January 31, 2005. Carriers have since 
submitted subsequent reports by the last Monday in January for the 
prior calendar year.
    DOT is publishing this notice to announce its intent to seek 
reinstatement of the previously approved information collections 
described above under OMB Control Number 2105-0551. OMB authorization 
of the information collections expired on April 30, 2022.
    The Paperwork Reduction Act of 1995 (PRA) and its implementing 
regulations, 5 CFR part 1320, require Federal agencies to issue two 
notices seeking public comment on information collection activities 
before OMB may approve paperwork packages. A Federal agency generally 
cannot conduct or sponsor a collection of information, and the public 
is generally not required to respond to an information collection, 
unless it is approved by the OMB under the PRA and displays a currently 
valid OMB Control Number. In addition, notwithstanding any other 
provisions of law, no person shall generally be subject to monetary 
penalty for failing to comply with a collection of information if the 
collection of information does not display a valid OMB Control Number. 
See 5 CFR 1320.5(a) and 1320.6.
    For each of these information collections, the title, a description 
of the respondents, and an estimate of the annual recordkeeping and 
periodic reporting burden are set forth below.\1\
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    \1\ DOT did not use calendar year 2020 data for its estimates 
because airline operations were not representative of a typical year 
due to the unprecedented impact of COVID-19 on air transportation 
that year.
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    (1) Requirement to record and categorize complaints received.
    Respondents: U.S. air carriers and foreign air carriers operating 
to and from the United States that conduct passenger-carrying service 
with at least one large aircraft.
    Number of Respondents: 176 (the average of the total number of 
respondents that reported for Calendar Years (CYs) 2018, 2019, and 
2021).
    Estimated Annual Burden on Respondents: 0-2,431 hours (145,905 
minutes) a year for each respondent (estimated time to record and 
categorize each complaint (15 minutes) multiplied by the lowest number 
of complaints and the average of the highest number of complaints 
received during CYs 2018, 2019, and 2021 (0-9,727)).
    Estimated Total Annual Burden: 7,854 hours (471,255 minutes) for 
all respondents (time to record and categorize each complaint (15 
minutes) multiplied by the average total number of complaints received 
during CYs 2018, 2019, and 2021 (31,417) for all respondents).
    Frequency: 0-9,727 complaints (The range of the lowest number of 
complaints and an average of the highest number of complaints received 
by any respondent during CYs 2018, 2019, and 2021).
    (2) Requirement to prepare and submit annual report.
    Respondents: U.S. air carriers and foreign air carriers operating 
to and from the United States that conduct passenger-carrying service 
with at least one large aircraft.
    Number of Respondents: 176 (the average of the total number of 
respondents that reported for CYs 2018, 2019, and 2021).
    Estimated Annual Burden on Respondents: 30 minutes a year per each 
respondent.
    Estimated Total Annual Burden: 88 hours (5,280 minutes) for all 
respondents (estimate annual burden [30 minutes] multiplied by the 
total number of respondents (176)).
    Frequency: 1 report to DOT per year for each respondent.
    (3) Requirement to retain correspondences and records of action 
taken on all disability-related complaints.
    Respondents: U.S. air carriers and foreign air carriers operating 
to and from the United States that conduct passenger-carrying service 
with at least one large aircraft.
    Number of Respondents: 176 (the average of the total number of 
respondents that reported for CYs 2018, 2019, and 2021).
    Estimated Annual Burden on Respondents: 0-811 hours (0-48,635 
minutes) for each respondent (the estimated time it will take for each 
respondent to retain or save the correspondences and records of action 
taken on disability-related complaints (5 minutes) multiplied by the 
lowest number of complaints and the average of the highest number of 
complaints received per respondent during CYs 2018, 2019, and 2021 (0-
9,727)).
    Estimated Total Annual Burden: 2,618 hours (157,085 minutes) for 
all respondents (time to retain or save the correspondences and records 
of action taken on disability-related complaints (5 minutes) multiplied 
by the average total number of complaints received during CYs 2018, 
2019, and 2021 (31,417) for all respondents.
    Frequency: 0-9,727 complaints per year for each respondent (The 
range of the lowest number of complaints and an average of the highest 
number of complaints received by any respondent during CYs 2018, 2019, 
and 2021).

Comments Invited

    We invite comments on: (a) Whether the collection of information is 
necessary for the proper performance of the functions of the 
Department, including whether the information will have practical 
utility; (b) the accuracy of the Department's estimate of the burden of 
the proposed information collection; (c) ways to enhance the quality, 
utility and clarity of the information to be collected; and (d) ways to 
minimize the burden of the collection of information on respondents.
    All responses to this notice will be summarized and included in the 
request for OMB approval. All comments will

[[Page 28103]]

also become a matter of public record on the docket.
    Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. chapter 
35, as amended; and 59 CFR 1.48.

    Issued in Washington, DC, on May 4, 2022.
Blane Abaineh Workie,
Assistant General Counsel, Office of Aviation Consumer Protection.
[FR Doc. 2022-09942 Filed 5-9-22; 8:45 am]
BILLING CODE 4910-9X-P