Document ID: FAA-2011-0576-0001
Agency: faa
Document Type: Rule
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: SWIFT Customer Satisfaction Survey
Posted Date: 2011-06-01T04:00Z

[Federal Register Volume 76, Number 105 (Wednesday, June 1, 2011)]
[Notices]
[Page 31674]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-13583]

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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration

Agency Information Collection Activities: Requests for Comments; 
Clearance of Renewed Approval of Information Collection; SWIFT Customer 
Satisfaction Survey

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval to renew an information 
collection. The Federal Register Notice with a 60-day comment period 
soliciting comments on the following collection of information was 
published on March 28, 2011, vol. 76, no. 59, page 17181. This 
collection of information is necessary to determine how satisfied 
applicants are with the automated staffing solution. The information 
enables the FAA to improve and enhance its automated staffing process.

DATES: Written comments should be submitted by July 1, 2011.

FOR FURTHER INFORMATION CONTACT: Carla Scott on (202) 385-4293, or by 
e-mail at: Carla.Scott@faa.gov.

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 2120-0699.
    Title: SWIFT Customer Satisfaction Survey.
    Form Numbers: There are no FAA Forms associated with this 
collection.
    Type of Review: Renewal of an information collection.
    Background: The information will be collected via an online form. 
It is part of the automated SWIFT staffing tool. The data collected is 
analyzed by Information Systems Division, AHP-100 to determine the 
quality of our service to our users and customers, to address any 
problems or issues found as a result of the data analysis.
    Respondents: Approximately 175,000 applicants.
    Frequency: Information is collected on occasion.
    Estimated Average Burden per Response: 3 minutes.
    Estimated Total Annual Burden: 2,625 hours.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to the attention of the Desk Officer, Department of 
Transportation/FAA, and sent via electronic mail to oira_submission@omb.eop.gov, or faxed to (202) 395-6974, or mailed to the 
Office of Information and Regulatory Affairs, Office of Management and 
Budget, Docket Library, Room 10102, 725 17th Street, NW., Washington, 
DC 20503.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

    Issued in Washington, DC, on May 23, 2011.
Carla Scott,
FAA Information Collection Clearance Officer, IT Enterprises Business 
Services Division, AES-200.
[FR Doc. 2011-13583 Filed 5-31-11; 8:45 am]
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