Document ID: FEMA-2010-0030-0002
Agency: fema
Document Type: Notice
Title: Agency Information Collection Activities: Submission for OMB Review; Comment Request, OMB No. 1660–0102; Federal Emergency Management Agency Housing Inspection Services Customer Satisfaction Survey
Posted Date: 2010-08-09T04:00Z

[Federal Register: August 9, 2010 (Volume 75, Number 152)]
[Notices]               
[Page 47823]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr09au10-67]                         

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DEPARTMENT OF HOMELAND SECURITY

[Docket ID: FEMA-FEMA-2010-0030]

Federal Emergency Management Agency

 
Agency Information Collection Activities: Submission for OMB 
Review; Comment Request, OMB No. 1660-0102; Federal Emergency 
Management Agency Housing Inspection Services Customer Satisfaction 
Survey

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice; 30-day notice and request for comments; revision of a 
currently approved information collection; OMB No. 1660-0102; FEMA Form 
007-0-1, Federal Emergency Management Agency Housing Inspection 
Services Customer Satisfaction Survey.

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SUMMARY: The Federal Emergency Management Agency (FEMA) will submit the 
information collection abstracted below to the Office of Management and 
Budget for review and clearance in accordance with the requirements of 
the Paperwork Reduction Act of 1995. The submission will describe the 
nature of the information collection, the categories of respondents, 
the estimated burden (i.e., the time, effort and resources used by 
respondents to respond) and cost, and the actual data collection 
instruments FEMA will use.

DATES: Comments must be submitted on or before September 8, 2010.

ADDRESSES: Submit written comments on the proposed information 
collection to the Office of Information and Regulatory Affairs, Office 
of Management and Budget. Comments should be addressed to the Desk 
Officer for the Department of Homeland Security, Federal Emergency 
Management Agency, and sent via electronic mail to 
oira.submission@omb.eop.gov or faxed to (202) 395-5806.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection should be made to Director, 
Records Management Division, 1800 South Bell Street, Arlington, VA 
20598-3005, facsimile number (202) 646-3347, or e-mail address FEMA-
Information-Collections-Management@dhs.gov.

SUPPLEMENTARY INFORMATION: 

Collection of Information

    Title: Federal Emergency Management Agency Housing Inspection 
Services Customer Satisfaction Survey.
    Type of Information Collection: Revision of a currently approved 
information collection.
    OMB Number: 1660-0102.
    Form Titles and Numbers: FEMA Form 007-0-1, Federal Emergency 
Management Agency Housing Inspection Services Customer Satisfaction 
Survey.
    Abstract: FEMA Housing Inspection Services contracts inspectors to 
assess dwelling damage and verify personal information of applicants 
for FEMA disaster assistance in federally declared disasters areas. 
Because FEMA needs to evaluate the inspectors' performance, FEMA 
conducts surveys to measure the satisfaction level of the applicants 
with their inspection experience. FEMA Inspection Services Managers and 
Task Monitors generally use the survey results to gauge and make 
improvements to disaster services that increase customer satisfaction 
and program effectiveness. The information is shared with Regional 
staff specific to the federal declaration for which the survey is 
conducted.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 10,164.
    Frequency of Response: On occasion.
    Estimated Average Hour Burden per Respondent: .25 burden hours.
    Estimated Total Annual Burden Hours: 2,541 burden hours.
    Estimated Cost: None.

Lawann Johnson,
Acting Director, Records Management Division, Mission Support Bureau, 
Federal Emergency Management Agency, Department of Homeland Security.
[FR Doc. 2010-19516 Filed 8-6-10; 8:45 am]
BILLING CODE 9111-23-P