Document ID: FEMA-2023-0010-0002
Agency: fema
Document Type: Notice
Title: Agency Information Collection Activities: Submission for OMB Review; Comment Request; Generic Clearance for the Multi-Modal Mixed Methods Collection of Information To Inform Agency Marketing and Outreach
Posted Date: 2023-08-11T04:00Z

[Federal Register Volume 88, Number 154 (Friday, August 11, 2023)]
[Notices]
[Pages 54634-54635]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-17281]

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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2023-0010; OMB No. 1660-NW131]

Agency Information Collection Activities: Submission for OMB 
Review; Comment Request; Generic Clearance for the Multi-Modal Mixed 
Methods Collection of Information To Inform Agency Marketing and 
Outreach

AGENCY: Federal Emergency Management Agency, Department of Homeland 
Security.

ACTION: 30-Day notice of new collection and request for comments.

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SUMMARY: The Federal Emergency Management Agency (FEMA) will submit the 
information collection abstracted below to the Office of Management and 
Budget for review and clearance in accordance with the requirements of 
the Paperwork Reduction Act of 1995. The submission seeks comments 
concerning gathering insights from customers and stakeholders about 
their perceptions, experiences, and expectations that can improve the 
marketing and outreach of the Agency's services and programs.

DATES: Comments must be submitted on or before September 11, 2023.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection should be made to Director, 
Information Management Division, 500 C St. SW, Washington, DC 20472, 
email address [email protected] or 
Joshua Heath, Insurance Communications

[[Page 54635]]

Specialist, Marketing & Outreach, Federal Insurance, Federal Insurance 
and Mitigation Administration, 202-322-6215, [email protected].

SUPPLEMENTARY INFORMATION: E.O. 12862 directs Federal Agencies to 
provide service to the public that matches or exceeds the best service 
available. Section 1(b) of E.O. 12862 requires government agencies to 
``survey customers to determine the kind and quality of services they 
want.'' In addition, the Foundations for Evidence-Based Policymaking 
Act of 2018 (``Evidence Act'') enables agencies to collect and analyze 
data to use as evidence in policymaking, as well as assess the 
effectiveness and efficiency of current programs. To work continuously 
to ensure that our programs are effective and meet our customers' 
needs, FEMA seeks to obtain the Office of Management and Budget's (OMB) 
approval of a generic clearance to collect information through mixed 
methods (quantitative and qualitative) to improve marketing, outreach, 
and other promotional activities of services, programs, and 
opportunities offered by FEMA.
    This proposed information collection previously published in the 
Federal Register on May 5, 2023, at 88 FR 29143 with a 60-day public 
comment period. No comments were received. The purpose of this notice 
is to notify the public that FEMA will submit the information 
collection abstracted below to the Office of Management and Budget for 
review and clearance.

Collection of Information

    Title: Generic Clearance for the Multi-Modal Mixed Methods 
Collection of Information to Inform Agency Marketing and Outreach.
    Type of Information Collection: New information collection.
    OMB Number: 1660-NW131.
    FEMA Forms: Not applicable.
    Abstract: In accordance with the Evidence Act, the collected 
information will equip FEMA with vital feedback from the general public 
and stakeholders that will allow for evidence-based improvements to 
FEMA's programs and services. FEMA will collect, analyze, and interpret 
information to identify strengths and weaknesses of programs based on 
current stakeholder experience and make improvements in the marketing 
and other promotional activities based on feedback.
    Affected Public: Individuals and households, business or other for-
profit, Federal Government, State, local or Tribal government, non-
profit institutions.
    Estimated Number of Respondents: 45,600.
    Estimated Number of Responses: 45,600.
    Estimated Total Annual Burden Hours: 7,861.
    Estimated Total Annual Respondent Cost: $374,020.
    Estimated Respondents' Operation and Maintenance Costs: $0.
    Estimated Respondents' Capital and Start-Up Costs: $0.
    Estimated Total Annual Cost to the Federal Government: $748,830.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the Agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the Agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Millicent Brown Wilson,
Records Management Branch Chief, Office of the Chief Administrative 
Officer, Mission Support, Federal Emergency Management Agency, 
Department of Homeland Security.
[FR Doc. 2023-17281 Filed 8-10-23; 8:45 am]
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