Document ID: FAA-2013-0259-3219
Agency: faa
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: Generic Clearance for Customer Interactions
Posted Date: 2021-11-17T05:00Z

[Federal Register Volume 86, Number 219 (Wednesday, November 17, 2021)]
[Notices]
[Pages 64290-64291]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-25060]

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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration

Agency Information Collection Activities: Requests for Comments; 
Clearance of Renewed Approval of Information Collection: Generic 
Clearance for Customer Interactions

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval to renew an information 
collection. The Federal Register Notice with a 60-day comment period 
soliciting comments on the following collection of information was 
published on March 31, 2021. The collection is a part of the Federal 
Government-wide effort to streamline the process to seek feedback from 
the public.

DATES: Written comments should be submitted by December 17, 2021.

ADDRESSES: Send Comments to the FAA at the following address: Barbara 
Hall, Federal Aviation Administration, ASP-110, 10101 Hillwood Parkway, 
Fort Worth, TX 76177.

FOR FURTHER INFORMATION CONTACT: Barbara Hall at (940) 594-5913, or by 
email at: [email protected].

SUPPLEMENTARY INFORMATION:
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information.
    OMB Control Number: 2120-0772.
    Title: Generic Clearance for Customer Interactions.
    Form Numbers: None.
    Type of Review: Renewal.
    Background: The Federal Register Notice with a 60-day comment 
period soliciting comments on the following collection of information 
was published on March 31, 2021 (86 FR 16833). Customer Interactions 
provide the Federal Aviation Administration valuable information and 
connect the agency to the public that we serve. In order to ensure a 
timely and consistent process for Paperwork Reduction Act compliance, 
the Federal Aviation Administration is proposing to develop a Generic 
Information Collection Request to be utilized for Customer Interactions 
that support the Agency's mission.
    Customer Interactions can support the Federal Aviation 
Administration's mission by allowing the Agency to collect qualitative 
and quantitative data that can help inform scientific research; 
aviation assessments and monitoring efforts; validate models or tools; 
and enhance the quantity and quality of data collected across 
communities. Customer Interactions also create an avenue to incorporate 
local knowledge and needs, and can contribute to increased data 
sharing, open data, and government transparency. The Federal Aviation 
Administration may sponsor the collection of this type of information 
in connection with aviation projects. All such collections will follow 
Agency policies and regulations. If a new collection is not within the 
parameters of this generic Information Collection Request (ICR), the 
Agency will submit a separate information collection request to Office 
of Management and Budget (OMB) for approval.
    Collections under this generic ICR will be from volunteers who 
participate on their own initiative through an open and transparent 
process; the collections will be low-burden for participants; 
collections will be low-cost for both the participants and the Federal 
Government; and data will be available to support the endeavors of the 
Agency, states, tribal or local entities where data collection occurs.
    Respondents: Approximately 110,000 Individuals and Households, 
Businesses and Organizations, State, Local or Tribal Government.

[[Page 64291]]

    Frequency: Once per request.
    Estimated Average Burden per Response: 10 minutes.
    Estimated Total Annual Burden: 18,330 hours.

    Issued in Fort Worth, TX, on November 12, 2021.
Sandra L. Ray,
Aviation Safety Inspector.
[FR Doc. 2021-25060 Filed 11-16-21; 8:45 am]
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