Document ID: FERC-2023-0646-0001
Agency: ferc
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals
Posted Date: 2023-05-23T04:00Z

[Federal Register Volume 88, Number 99 (Tuesday, May 23, 2023)]
[Notices]
[Pages 33139-33142]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-10937]

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DEPARTMENT OF ENERGY

Federal Energy Regulatory Commission

[Docket No. AD22-14-000]

Commission Information Collection Activities (Proposed FERC-
1002); Comment Request

AGENCY: Federal Energy Regulatory Commission.

ACTION: Notice of proposed information collection FERC-1002 (Customer 
Engagement Management Survey) and request for comments. This notice 
also terminates proposed FERC-1001 (Hotline and Helpline Survey).

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SUMMARY: In compliance with the requirements of the Paperwork Reduction 
Act of 1995 (PRA), the Federal Energy Regulatory Commission (Commission 
or FERC) staff is soliciting public comment on proposed FERC-1002 
(Customer Engagement Management Survey), which will be submitted to the 
Office of Management and Budget (OMB) for a review of the information 
collection requirements. FERC also hereby terminates proposed FERC-1001 
(Hotline and Helpline Survey), consistent with the PRA.
    The Commission received no comments on the 60-day notice published 
September 8, 2022 in the Federal Register.

DATES: Comments on the proposed collection of information are due June 
22, 2023.

ADDRESSES: Send written comments on proposed FERC-1002 to OMB through 
www.reginfo.gov/public/do/PRAMain, Attention: Federal Energy Regulatory 
Commission Desk Officer. Please identify the OMB Control Number 1902-
TBD in the subject line. Your comments should be sent within 30 days of 
publication of this notice in the Federal Register.
    Please submit copies of your comments (identified by Docket No. 
AD22-14-000) to the Commission as noted below. Electronic filing 
through http://www.ferc.gov is preferred.
     Electronic Filing: Documents must be filed in acceptable 
native applications and print-to-PDF, but not in scanned or picture 
format.
     For those unable to file electronically, comments may be 
filed by USPS mail or by hand (including courier) delivery.
    [cir] Mail via U.S. Postal Service Only, Addressed to: Federal 
Energy Regulatory Commission, Secretary of the Commission, 888 First 
Street NE, Washington, DC 20426.

[[Page 33140]]

    [cir] Hand (including courier) Delivery to: Federal Energy 
Regulatory Commission, 12225 Wilkins Avenue, Rockville, MD 20852.
    Instructions:
    OMB submissions must be formatted and filed in accordance with 
submission guidelines at www.reginfo.gov/public/do/PRAMain. Using the 
search function under the ``Currently Under Review field,'' select 
Federal Energy Regulatory Commission; click ``submit'' and select 
``comment'' to the right of the subject collection.
    FERC submissions must be formatted and filed in accordance with 
submission guidelines at: http://www.ferc.gov. For user assistance, 
contact FERC Online Support by email at [email protected], or 
by phone at: (866) 208-3676 (toll-free).
    Docket: Users interested in receiving automatic notification of 
activity in this docket may subscribe to the docket using eSubscription 
(https://ferconline.ferc.gov/LogIn.aspx). Users interested in viewing 
or downloading comments and issuances in this docket may do so using 
eLibrary (https://elibrary.ferc.gov/eLibrary/search).

FOR FURTHER INFORMATION CONTACT: Melissa Lozano may be reached at 
[email protected] by email or telephone at (202) 502-6267.

SUPPLEMENTARY INFORMATION: 
    The Commission requested public comment in a 60-day notice \1\ on 
both the proposed FERC-1001 (Hotline and Helpline Survey) and FERC-1002 
(Customer Engagement Management Survey). No comments were received. 
Comments are no longer being solicited for FERC-1001 (Hotline and 
Helpline Survey) because the proposal does not constitute a 
``collection of information'' as defined by the PRA.\2\
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    \1\ 87 FR 54998, September 8, 2022.
    \2\ 44 U.S.C. 3502(3)(A)(i) (providing that ``collection of 
information'' constitutes answers to identical questions posed to, 
or identical reporting or recordkeeping requirements imposed on, ten 
or more persons, other than agencies, instrumentalities, or 
employees of the United States).
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    The Commission continues to seek comments on proposed FERC-1002 
(Customer Engagement Management Survey), which is described more fully 
below.
    Title: Proposed FERC-1002 (Customer Engagement Management 
Survey).\3\
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    \3\ The proposed survey will not be published in the Federal 
Register but will be available as part of this notice in the 
Commission's eLibrary system.
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    OMB Control No: 1902-TBD.
    Type of Request: Request for proposed new information collection.
    Abstract:
    The Proposed FERC-1002 is needed to conduct customer engagement 
activities. Customer engagement is needed to further the Commission's 
goal of facilitating the public's understanding of FERC's work and 
encouraging their participation in FERC matters. The data will allow 
FERC to understand which areas of its work are of greater interest to 
the public and where additional public outreach and educational 
materials or other resources are needed the most. To that end, the 
proposed survey, which is attached to this notice, covers customer 
engagement activities by FERC's Office of Public Participation (OPP) 
and Office of External Affairs (OEA).\4\ Specifically, FERC proposes to 
voluntarily collect contact information \5\ and information about a 
participant's subject matter areas of interest, and to keep email 
distributions to be used to inform interested individuals of workshops, 
technical conferences, certain proceedings, press releases, or 
newsletters.\6\
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    \4\ The original notice also covered work by Electric Quarterly 
Report administrators, which is no longer being proposed in this 
notice.
    \5\ We will safeguard the information provided in accordance 
with the Privacy Act of 1974, as amended (5 U.S.C. 552a). FERC-1002 
is authorized by 18 CFR 388.104 and is in accordance with SORN FERC-
62. SORN FERC-62 is being modified concurrently with this notice and 
the related PRA submittal to the Office of Management and Budget. If 
needed, the Privacy section of the Attachment will be updated upon 
approval by OMB.
    \6\ Proposed FERC-1002 covers the following areas of outreach 
for customer engagement from OPP: https://www.ferc.gov/office-of-public-participation-subscribe and from OEA: https://www.ferc.gov/ferc-insight-newsletter.
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    In this second notice for proposed FERC-1002 (Customer Engagement 
Management Survey), FERC proposes fewer survey questions regarding 
areas of interest from potential subscribers to updates and 
communications from OPP.
    Estimate of Annual Burden: \7\
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    \7\ Burden is defined as the total time, effort, or financial 
resources expended by persons to generate, maintain, retain, or 
disclose or provide information to or for a Federal agency. For 
further explanation of what is included in the information 
collection burden, see 5 CFR 1320.3.
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    The estimated annual burden charts have been revised from the 60-
day notice to exclude estimated burden for FERC-1002 that had been 
associated with administration of Electric Quarterly Reports,\8\ and to 
reduce the estimated burden for subscribers of the survey. The 
following table sets forth the estimated annual burden and cost \9\ for 
the FERC-1002:
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    \8\ Industry burden associated with the Electric Quarterly 
Report is covered under FERC-920 (OMB Control No. 1902-0255).
    \9\ Commission staff believes the FERC average wages plus 
benefits are a reasonable approximation of the cost for industry and 
public respondents. Therefore we are using the 2022 FERC average 
cost for wages plus benefits ($91.00 (rounded) per hour or $188,922 
(rounded) per year).

                                                  Estimated Annual Burden Hours for Proposed FERC-1002
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                                                                                    Annual number                          Average
                      Engagement/filer type                        Annual number     of responses    Total number of    burden hours      Total annual
                                                                   of respondents   per respondent      responses       per response      burden hours
                                                                              (1)              (2)    (1) x (2) = (3)             (4)    (3) x (4) = (5)
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External Affairs Subscriber.....................................            2,000                1              2,000           0.083                166
OPP Subscriber..................................................              100                1                100            0.13                 13
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    Totals (Rounded)............................................  ...............  ...............              2,100  ..............                179
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                                                      Estimated Annual Cost for Proposed FERC-1002
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                                                                                        Average      Cost per hour
                       Engagement/filer type                         Total number    burden hours     (for wages    Average cost  per     Total annual
                                                                     of responses    per response   plus benefits)       response             cost
                                                                               (3)             (4)             (6)    (4) x (6) = (7)    (3) x (7) = (8)
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External Affairs Subscriber.......................................           2,000           0.083             $91              $7.55         $15,100.00
OPP Subscriber....................................................             100            0.13              91              11.83           1,183.00
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    Totals (Rounded)..............................................           2,100  ..............  ..............  .................          16,283.00
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[[Page 33141]]

                      Total for Proposed FERC-1002
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                                             Estimated       Estimated
                                          burden  (hrs.)     cost  ($)
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Estimated Annual Total for Proposed FERC-            179      $16,283.00
 1002...................................
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    Comments: Comments are invited on: (1) whether the collection of 
information is necessary for the proper performance of the functions of 
the Commission, including whether the information will have practical 
utility; (2) the accuracy of the agency's estimates of the burden and 
cost of the collection of information, including the validity of the 
methodology and assumptions used; (3) ways to enhance the quality, 
utility and clarity of the information collection; and (4) ways to 
minimize the burden of the collection of information on those who are 
to respond, including the use of automated collection techniques or 
other forms of information technology.
    The attachment will not be published in the Federal Register but 
will be available as part of this notice in the Commission's eLibrary 
system.

    Dated: May 17, 2023.
Kimberly D. Bose,
Secretary.

Attachment

FERC-1002
OMB Control No. 1902-TBD
OMB Expiration Date: nn/nn/nnnn

Proposed FERC-1002, Customer Engagement Management Survey

    FERC website currently includes subscribe forms or subscribe 
buttons in different locations to collect contact information about 
participants interest in obtaining FERC communications from the Office 
of External Affairs (such as FERC Insider Newsletter) and from the 
Office of Public Participation. These existing subscribe forms or 
buttons will be modified and in some cases expanded to include 
questions intended to obtain more granular information about a 
participant's subject matter interests in order for the Commission to 
provide more targeted outreach.
    The instructions and questions in this collection follow.

Instructions

Subscribe for FERC Updates
    Want more insight into FERC? Register here for our new newsletter, 
the FERC insight.
    The FERC insight gives you a monthly snapshot of FERC news. You 
also get updates from Commission meetings and schedules for upcoming 
conferences/speeches/presentations, and links to Commission orders, 
notices and new reports.
OEA Customers
First Name (open answer)
Last Name (open answer)
Organization/Affiliation (open answer)
Email (open answer)
Phone (open answer)
Zip Code (open answer)

Instructions

Subscribe to OPP--Web-Button
    OPP will use your contact information and areas of interest to 
target communications to you.
OPP Customers
First Name (open answer)
Last Name (open answer)
Organization/Affiliation (open answer)
Email (open answer)
Phone (open answer)
Zip Code (open answer)
Type of Stakeholder (select all that apply)
Consumer Advocate
Member of Tribal Group
Tribal Government Representative
Academic
Environmental/Energy Justice Community
Grassroots Organization
Governmental Organization
Landowner
Company Representative
Individual
Other (open answer)
Geographies (select all that apply)
RTO/ISO (with dropdown)
State (with dropdown including ``all'' as an option and each state)
Tribal Nation (open answer)
Other
Industry (select all areas of interest)
Electric Markets (includes technologies and products, RTO/ISO matters, 
resource adequacy/capacity markets, distributed energy resources, 
renewable generation resources and/or storage)
Transmission
Natural Gas/LNG
Oil
Hydropower
Other (Please type in FERC related subjects that are of interest to you 
or what you would like to receive information about.)

Instructions

    Where to Send Comments on Public Reporting Burden. The public 
reporting burden for the FERC-1002 collection of information is 
estimated to average 0.09 hours per response (rounded), including the 
time for reviewing instructions, searching existing data sources, 
gathering and maintaining the data-needed, and completing and reviewing 
the collection of information. Send comments regarding the burden 
estimate or any aspect of the collection of information, including 
suggestions for reducing burden, to the Federal Energy Regulatory 
Commission, 888 First Street NE, Washington, DC 20426 (Attention: 
Information Clearance Officer); and to the Office of Information and 
Regulatory Affairs, Office of Management and Budget, through 
www.reginfo.gov/public/do/PRAMain, and indicate the FERC-1002 and OMB 
Control No. (1902-TBD). No person shall be subject to any penalty if 
any collection of information does not display a valid OMB control 
number (44 U.S.C. 3512 (a)).

Privacy

    When engaging with FERC's program offices, such as the Office of 
Public Participation (OPP) and Office of External Affairs (OEA), FERC 
may ask you to provide Personally Identifiable Information (PII), such 
as your name, email address, affiliation and personal or mobile phone 
number, for the purpose of ongoing engagement with you. If you choose 
to provide this PII by registering for a FERC-sponsored workshop, 
completing a program specific webform, or requesting to be informed 
regarding a specific subject matter of interest, FERC will use that 
information to help provide you with information or service you have 
requested. Providing the PII is voluntary. This PII, if you choose to 
provide it, may be shared with other federal and state regulators as 
authorized pursuant to the FERC's published Privacy Act System of 
Records (SORN) FERC-62, Public Information Request. FERC will

[[Page 33142]]

safeguard the information you provide to us in accordance with the 
Privacy Act of 1974, as amended (5 U.S.C. 552a). This collection of 
information is authorized by 18 CFR 388.104 and is in accordance with 
SORN FERC-62, Public Information Request, 79 FR 17534 published March 
28, 2014 at https://www.federalregister.gov/documents/2014/03/28/2014-06993/privacy-act-of-1974-notice-of-new-or-altered-systems-of-records 
or here: https://www.govinfo.gov/content/pkg/FR-2014-03-28/pdf/2014-06993.pdf. SORN FERC-62 is currently being modified and the amended 
notice will be published in the Federal Register as soon as all 
required concurrences are obtained.

[FR Doc. 2023-10937 Filed 5-22-23; 8:45 am]
BILLING CODE 6717-01-P