Document ID: FAA-2013-0259-0257
Agency: faa
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: Associate Administrator for Commercial Space Transportation Customer Service Survey
Posted Date: 2013-11-20T05:00Z

[Federal Register Volume 78, Number 224 (Wednesday, November 20, 2013)]
[Notices]
[Pages 69740-69741]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-27682]

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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration

Agency Information Collection Activities: Requests for Comments; 
Clearance of Renewed Approval of Information Collection: Associate 
Administrator for Commercial Space Transportation (AST) Customer 
Service Survey

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval to renew an information 
collection. The Federal Register Notice with a 60-day comment period 
soliciting comments on the following collection of information was 
published on August 21, 2013, vol. 78, no. 162, page 51808. The FAA 
Office of the Associate Administrator for Commercial Space 
Transportation (AST) conducts this survey in order to obtain industry 
input on customer service standards which have been developed and 
distributed to industry customers.

DATES: Written comments should be submitted by December 20, 2013.

FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954-9362, or by 
email at: Kathy.DePaepe@faa.gov.

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 2120-0611.
    Title: Associate Administrator for Commercial Space Transportation 
(AST) Customer Service Survey
    Form Numbers: There are no FAA forms associated with this 
collection.
    Type of Review: Renewal of an information collection.
    Background: This information is being collected to obtain feedback 
from the companies and organizations that utilize the products and 
services of the Federal Aviation Administration's Office of Commercial 
Space Transportation (AST). The data collected will be analyzed by AST 
to determine the quality of services provided by AST to its industry 
and

[[Page 69741]]

government customers, and to address any problems or issues found as a 
result of the data analysis.
    Respondents: Approximately 50 industry customers.
    Frequency: Information is collected on occasion.
    Estimated Average Burden per Response: 1 hour.
    Estimated Total Annual Burden: 50 hours.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to the attention of the Desk Officer, Department of 
Transportation/FAA, and sent via electronic mail to oira_submission@omb.eop.gov, or faxed to (202) 395-6974, or mailed to the 
Office of Information and Regulatory Affairs, Office of Management and 
Budget, Docket Library, Room 10102, 725 17th Street NW., Washington, DC 
20503.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

    Issued in Washington, DC, on November 13, 2013.
Albert R. Spence,
FAA Assistant Information Collection Clearance Officer, IT Enterprises 
Business Services Division, AES-200.
[FR Doc. 2013-27682 Filed 11-19-13; 8:45 am]
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