Document ID: DOT-OST-2010-0054-0004
Agency: dot
Document Type: Notice
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: Nondiscrimination on the Basis of Disability in Air Travel:  Reporting Requirements for Disability-Related Complaints
Posted Date: 2018-12-20T05:00Z

[Federal Register Volume 83, Number 244 (Thursday, December 20, 2018)]
[Notices]
[Pages 65393-65394]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2018-27532]

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DEPARTMENT OF TRANSPORTATION

[Docket No. DOT-OST-2010-0054]

Notice of Submission of Proposed Information Collections to OMB; 
Agency Request for Renewal of Previously Approved Information 
Collections: Nondiscrimination on the Basis of Disability in Air 
Travel: Reporting Requirements for Disability-Related Complaints

AGENCY: Office of the Secretary (OST), Department of Transportation 
(Department or DOT).

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice announces the Department of Transportation's intention to renew 
an Office of Management and Budget (OMB) control number for information 
collection request (ICR) OMB No. 2105-0551, ``Reporting Requirements 
for Disability-Related Complaints.'' This collection is related to a 
requirement in the Code of Federal Regulations (CFR) for carriers to 
report annually to the Department the number of disability-related 
complaints they receive.

DATES: Written comments on this notice should be submitted by February 
19, 2019.

ADDRESSES: You may submit comments (identified by Docket No. DOT-OST-
2010-0054) through one of the following methods:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the online instructions for submitting comments.
     Fax: 1-202-493-2251.
     Mail or Hand Delivery: Docket Management Facility, U.S. 
Department of Transportation, West Building, Ground Floor, Rm. W-12-
140, 1200 New Jersey Avenue SE, Washington, DC 20590, between 9:00 a.m. 
and 5:00 p.m. EST, Monday through Friday, except on Federal Holidays.

FOR FURTHER INFORMATION CONTACT: Maegan Johnson, Office of the General 
Counsel, Office of the Secretary, U.S. Department of Transportation, 
1200 New Jersey Avenue SE, Washington, DC 20590, 202-366-9342 (Voice), 
202-366-7152 (Fax), or maegan.johnson@dot.gov (Email). Arrangements to 
receive this document in an alternative format may be made by 
contacting the above-named individuals.

SUPPLEMENTARY INFORMATION: 
    OMB Control Number: 2105-0551.
    Title: Reporting Requirements for Disability-Related Complaints.
    Type of Request: Renewal of information collections.
    Background: On July 8, 2003, the Office of the Secretary published 
a final rule that requires most certificated U.S. and foreign air 
carriers operating to, from and within the U.S. that conduct passenger-
carrying service utilizing at least one large aircraft to record 
complaints that they receive alleging inadequate accessibility or 
discrimination on the basis of disability. The carriers must also 
categorize these complaints according to the type of disability and 
nature of complaint, prepare a summary report annually of the 
complaints received during the preceding calendar year, submit the 
report to the Department's Aviation Consumer Protection Division, and 
retain copies of correspondence and records of action taken on the 
reported complaints for three years. The rule requires carriers to 
submit their annual report via the World Wide Web except if the carrier 
can demonstrate an undue burden by doing so and receives permission 
from the Department to submit it in an alternative manner. The first 
required report covered disability-related complaints received by 
carriers during calendar year 2004, was due to the Department on 
January 31, 2005. Carriers have since submitted subsequent reports by 
the last Monday in January for the prior calendar year.
    The title, a description of the information collection and 
respondents, and the periodic reporting burden are set forth below for 
each of the information collected.
    (1) Requirement to record and categorize complaints received.
    Respondents: Certificated U.S. air carriers and foreign air 
carriers operating to and from the United States that conduct 
passenger-carrying service with at least one large aircraft.
    Number of Respondents: 177 (an average of the total number of 
respondents that reported over the past three years).
    Estimated Annual Burden on Respondents: 0-1,611 hours (96,660 
minutes) a year for each respondent (estimated time to record and 
categorize each complaint (15 minutes) multiplied by the lowest number 
of complaints and the average of the highest number of complaints 
received per respondent over the past three years (0-6,444 complaints).
    Estimated Total Annual Burden: 8,148 hours (488,880 minutes) for 
all respondents (time to record and categorize each complaint (15 
minutes) multiplied by the average total number of complaints received 
over the past three years (32,591) for all respondents).
    Frequency: 0-6,444 complaints (a range of the lowest number of 
complaints and an average of the highest number of complaints received 
over the past three years).
    (2) Requirement to prepare and submit annual report.
    Respondents: Certificated U.S. air carriers and foreign air 
carriers operating to and from the United States that conduct 
passenger-carrying service with at least one large aircraft.
    Number of Respondents: 177 (an average of the total number of 
respondents that reported over the past three years).
    Estimated Annual Burden on Respondents: 30 minutes a year per each 
respondent.
    Estimated Total Annual Burden: 88.5 hours (5,310 minutes) for all 
respondents (estimated annual burden [30 minutes] multiplied by the 
total number of respondents).
    Frequency: 1 report to DOT per year for each respondent.
    (3) Requirement to retain correspondences and records of action 
taken on all disability-related complaints.
    Respondents: Certificated U.S. air carriers and foreign air 
carriers operating to and from the United States that conduct 
passenger-carrying service with at least one large aircraft.
    Number of Respondents: 177 (an average of the total number of 
respondents that reported over the past three years).
    Estimated Annual Burden on Respondents: 0-537 hours (0-32,220 
minutes) for each respondent (the estimated time it will take for each 
respondent to retain or save the correspondences and records of action 
taken on disability-related complaints (5 minutes) multiplied by the 
lowest number of complaints and the average highest number of 
complaints received per respondent over the past three years (0-
6,444)).
    Estimated Total Annual Burden: 2,716 hours (162,955 minutes) for 
all respondents (the estimated time it will take for each respondent to 
retain or save the correspondences and records of action taken on 
disability-related complaints (5 minutes) multiplied by the average 
total number of complaints received over the past three years (32,591) 
for all respondents).

[[Page 65394]]

    Frequency: 0-6,444 complaints per year for each respondent (A range 
of the lowest number of complaints and an average of the highest number 
of complaints received over the past three years).
    Comments are invited on: (a) Whether the collection of information 
is necessary for the proper performance of the Department's functions, 
including whether the information will have practical utility; (b) the 
accuracy of the Department's estimate of the burden of the proposed 
information collection; (c) ways to enhance the quality, utility and 
clarity of the information to be collected; and (d) ways to minimize 
the burden of the collection of information on respondents, including 
the use of automated collection techniques or other forms of 
information technology. All responses to this notice will be summarized 
and included in the request for OMB approval. All comments will also 
become a matter of public record.

    Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. 
Chapter 35, as amended; and 49 CFR part 1.

    Issued in Washington, DC, on December 14, 2018.
Blane A. Workie,
Assistant General Counsel for Aviation Enforcement and Proceedings.
[FR Doc. 2018-27532 Filed 12-19-18; 8:45 am]
 BILLING CODE 4910-9X-P