DOI: 10.3886/icpsr03427
title: Consumers and Health Care Quality Information Survey in California, 1999-2000
title: Archival Version

description: This survey was conducted by RAND between November 1999 and
 January 2000. The purpose of this data collection was to obtain a
 detailed view of the present attitudes and opinions of consumers
 regarding health care and to inform the development of the quality
 improvement program being developed by the California HealthCare
 Foundation (CHCF). The mission of the CHCF is to expand access to
 affordable, quality health care for under-served individuals and
 communities, and to promote fundamental improvements in the health
 status of the people of California. This survey sampled over 4,000
 Californians, and allowed a close-up view of difficult to reach and
 traditionally under-served populations: the elderly, the chronically
 ill, the uninsured, low-income populations, and Hispanics. The general
 scope of the information gathered included consumer beliefs about
 adequacy of health care information they received, preferences for
 additional types and sources of information, evaluation of the quality
 of existing information sources, and how they used information about
 health. Respondents were asked a series of detailed questions about
 whether they were concerned about health care, whether they were
 experiencing difficulty in choosing health plans or physicians or
 deciding upon treatment options, whether there were good, available
 sources of information about health care, and whom they trusted to
 give them advice about health care. Background information on
 respondents includes health status, utilization of care, language,
 age, sex, race, marital status and household enumeration, country of
origin, education, employment, and income.
description: Response Rates: The estimated response rate is 44 percent from the
 known eligible households. Detailed information about the calculation
of response rates is provided in the codebook.
description: California households were selected by random-digit
 dialing. An interviewer called each of the 26,222 selected telephone
 numbers in a centralized telephone facility. At the beginning of each
 call, interviewers first verified that they had reached a California
 household and then selected a random adult to be interviewed using the
 Troldahl-Carter method of respondent selection. Once they had the
 person on the phone, the interviewers asked a few questions designed
 to further screen the respondent. This brief "screener" included
 questions about medical insurance coverage, whether the respondent had
 seen a doctor in the previous 12 months, and the respondent's
 race/ethnicity. All respondents without health insurance, who were
 not white or Hispanic or who had received care within the previous 12
 months, were selected to respond. A subset of the respondents who had
 health insurance, were white or Hispanic, or had not received medical
 care within the prior 12 months were also selected. The interview was
 conducted in English and Spanish (10 percent of interviews were in
Spanish).
description: Datasets: 
DS1: Consumers and Health Care Quality Information Survey in California, 1999-2000
description: Adults living in the state of California with telephones.
description: (1) For additional information including related
 publications visit the CHCF Web site at http://www.chcf.org. (2) Ten
 percent of the interviews were conducted in Spanish. (3) The codebook
 contains information about the weight variable that should be used for
analysis.