cometadata/datacite-titles-descriptions-related-identifiers huggingface dataset:
DOI: 10.6084/m9.figshare.20011735
title: ANALISYS OF IT OUTSOURCING CONTRACTS AT THE TCU (FEDERAL COURT OF ACCOUNTS) AND OF THE LEGISLATION THAT GOVERNS THESE CONTRACTS IN THE BRAZILIAN FEDERAL PUBLIC ADMINISTRATION

description: Information technology (IT) outsourcing has for a long time been a major trend in business and government. Accountability of IT outsourcing contracts in the public administration is recognized as an important factor contributing to government transparency and public services quality, given the legislation governing these contracts and the amount of related expenditures. Considering the trend towards open government data publishing, including data on outsourcing contracts, there is an interesting opportunity for citizens to participate in the open auditing of these contracts as a means to assess the good application of public resources. In this study we explore this possibility by analyzing open data published by the Brazilian Federal Court of Accounts (TCU is its acronym in Portuguese), an interesting case since this agency has a paramount role in auditing the whole Brazilian Federal Public Administration. To this end, we gathered open data from the TCU regarding all outsourced IT services contracts maintained by the agency during the years 2000-2013. This data is analyzed to verify, from an external point of view, the related duration and values, identifying diferences between the predicted and actual amounts spent and evaluating the administration of such contracts regarding legislation. This analysis is based on a detailed survey of the relevant legislation as well as the verification of original contract terms and their addendums. As a result, we observed substantial differences in the amount spent on execution with respect to those predicted in the original contracts. Also, we identified the utilization of special justifications prescribed by law to sustain the extension of some contracts. Given these results, it is possible that IT outsourcing is not necessarily proved to be the best solution for the public sector problems regarding the lack of skilled personnel, which implies the need to assess the cost-benefit of maintaining these contracts. Also, it is possible that the existing legislation needs development in order to provide more flexibility to outsourcing contract management.
DOI: 10.6084/m9.figshare.20011735.v1
title: ANALISYS OF IT OUTSOURCING CONTRACTS AT THE TCU (FEDERAL COURT OF ACCOUNTS) AND OF THE LEGISLATION THAT GOVERNS THESE CONTRACTS IN THE BRAZILIAN FEDERAL PUBLIC ADMINISTRATION

description: Information technology (IT) outsourcing has for a long time been a major trend in business and government. Accountability of IT outsourcing contracts in the public administration is recognized as an important factor contributing to government transparency and public services quality, given the legislation governing these contracts and the amount of related expenditures. Considering the trend towards open government data publishing, including data on outsourcing contracts, there is an interesting opportunity for citizens to participate in the open auditing of these contracts as a means to assess the good application of public resources. In this study we explore this possibility by analyzing open data published by the Brazilian Federal Court of Accounts (TCU is its acronym in Portuguese), an interesting case since this agency has a paramount role in auditing the whole Brazilian Federal Public Administration. To this end, we gathered open data from the TCU regarding all outsourced IT services contracts maintained by the agency during the years 2000-2013. This data is analyzed to verify, from an external point of view, the related duration and values, identifying diferences between the predicted and actual amounts spent and evaluating the administration of such contracts regarding legislation. This analysis is based on a detailed survey of the relevant legislation as well as the verification of original contract terms and their addendums. As a result, we observed substantial differences in the amount spent on execution with respect to those predicted in the original contracts. Also, we identified the utilization of special justifications prescribed by law to sustain the extension of some contracts. Given these results, it is possible that IT outsourcing is not necessarily proved to be the best solution for the public sector problems regarding the lack of skilled personnel, which implies the need to assess the cost-benefit of maintaining these contracts. Also, it is possible that the existing legislation needs development in order to provide more flexibility to outsourcing contract management.
DOI: 10.6084/m9.figshare.20011736.v1
title: CONVERSATIONAL COMPETENCES MODEL FOR INFORMATION TECHNOLOGY AND BUSINESS STRATEGIC ALIGNMENT

description: The main objective of this study is the development of a model of conversational competences for Business and IT managers aiming at the strategic alignment between their areas. The theory of this alignment highlights the importance of communication between Business and IT areas, which is explored in the social dimension of their managers’ relationship through conversational competences. A survey research was performed with Business and IT managers from public and private organizations in Brazil, whose data were analyzed through multivariate statistical techniques – exploratory and confirmatory factor analysis – and thematic content analysis. The results confirmed the constructs and most of the hypotheses of the proposed research model, which was expanded with new constructs and hypotheses.
DOI: 10.6084/m9.figshare.20011736
title: CONVERSATIONAL COMPETENCES MODEL FOR INFORMATION TECHNOLOGY AND BUSINESS STRATEGIC ALIGNMENT

description: The main objective of this study is the development of a model of conversational competences for Business and IT managers aiming at the strategic alignment between their areas. The theory of this alignment highlights the importance of communication between Business and IT areas, which is explored in the social dimension of their managers’ relationship through conversational competences. A survey research was performed with Business and IT managers from public and private organizations in Brazil, whose data were analyzed through multivariate statistical techniques – exploratory and confirmatory factor analysis – and thematic content analysis. The results confirmed the constructs and most of the hypotheses of the proposed research model, which was expanded with new constructs and hypotheses.
DOI: 10.6084/m9.figshare.20011738
title: DESIGN SCIENCE RESEARCH IN BRAZIL ACCORDING TO INFORMATION MANAGEMENT PUBLISHING

description: This paper performs a literature review of research papers published by the Brazilian Academy of Information Management, with the purpose of analyzing how much the main design science (DS) research principles are applied and how they are put in practice. The research sample was extracted from 257 papers published in this area of study, from the annals of the EnANPAD, between 2008 and 2012. The expressed interest of the researchers in DS was noticed, taking into account the fact that there are research papers published related to the development of new artifacts. Such papers, however, did not address central aspects of DS, such as the association of an artifact with problems in the business environment, substantiating the use of an artifact by means of tests with variables associated with the problem.
DOI: 10.6084/m9.figshare.20011738.v1
title: DESIGN SCIENCE RESEARCH IN BRAZIL ACCORDING TO INFORMATION MANAGEMENT PUBLISHING

description: This paper performs a literature review of research papers published by the Brazilian Academy of Information Management, with the purpose of analyzing how much the main design science (DS) research principles are applied and how they are put in practice. The research sample was extracted from 257 papers published in this area of study, from the annals of the EnANPAD, between 2008 and 2012. The expressed interest of the researchers in DS was noticed, taking into account the fact that there are research papers published related to the development of new artifacts. Such papers, however, did not address central aspects of DS, such as the association of an artifact with problems in the business environment, substantiating the use of an artifact by means of tests with variables associated with the problem.
DOI: 10.6084/m9.figshare.20011742
title: THE CONTROVERSIES OF SELF – FROM (INFO)ETHICS TO CYBER TERROR

description: ABSTRACT The media relations make possible new structural arrangements regarding the constructions of identities and new paradigms relating to ethical and moral assumptions. Psychic formation processes are influenced by several variables that are interrelated in an open system, converging in anthropological, environmental, genetic, psychological, historical and social factors that determine relational interaction behaviors. However, in virtual cities where flow-image, timelessness and non-place reign, they enable new psychic arrangements and a greater plasticity and speed in processing information and generating knowledge. At this conjectural point, where technology is a key factor that permeates the interactions and offers unknowns in the construction of identities, a new order without standards is established, which rules ethical parameters. The results catalyzed by the speed of exchanges of information characterize deviant and antisocial behaviors that can bring uncountable damage to every human being basic rights.
DOI: 10.6084/m9.figshare.20011742.v1
title: THE CONTROVERSIES OF SELF – FROM (INFO)ETHICS TO CYBER TERROR

description: ABSTRACT The media relations make possible new structural arrangements regarding the constructions of identities and new paradigms relating to ethical and moral assumptions. Psychic formation processes are influenced by several variables that are interrelated in an open system, converging in anthropological, environmental, genetic, psychological, historical and social factors that determine relational interaction behaviors. However, in virtual cities where flow-image, timelessness and non-place reign, they enable new psychic arrangements and a greater plasticity and speed in processing information and generating knowledge. At this conjectural point, where technology is a key factor that permeates the interactions and offers unknowns in the construction of identities, a new order without standards is established, which rules ethical parameters. The results catalyzed by the speed of exchanges of information characterize deviant and antisocial behaviors that can bring uncountable damage to every human being basic rights.
DOI: 10.6084/m9.figshare.20011744
title: COMPETITIVE ADVANTAGE OF A FRANCHISEE IN THE SOFTWARE MARKET: THE CASE OF TOTVS

description: ABSTRACT In highly competitive technology markets, such as the market in which Enterprise Resource Management (ERP) service providers do business, it has become of fundamental importance to understand the factors that create competitive advantages. This paper presents the support from the theoretical frameworks offered by the Resource-based View (RBV) and the Market-based View (MBV) to attempt to explain the competitive advantage held by Totvs Curitiba, a franchise of Totvs, which in turn is a Brazilian company that is a market leader in ERP service provision. In methodological terms, this is a Case Study for which data was collected during interviews and by observation and review of secondary documentary sources. The results suggest that the franchise’s market-leading position was built on a relationship, which is identifiable in the results of this study, between the strategies adopted, resources controlled and competences developed.
DOI: 10.6084/m9.figshare.20011744.v1
title: COMPETITIVE ADVANTAGE OF A FRANCHISEE IN THE SOFTWARE MARKET: THE CASE OF TOTVS

description: ABSTRACT In highly competitive technology markets, such as the market in which Enterprise Resource Management (ERP) service providers do business, it has become of fundamental importance to understand the factors that create competitive advantages. This paper presents the support from the theoretical frameworks offered by the Resource-based View (RBV) and the Market-based View (MBV) to attempt to explain the competitive advantage held by Totvs Curitiba, a franchise of Totvs, which in turn is a Brazilian company that is a market leader in ERP service provision. In methodological terms, this is a Case Study for which data was collected during interviews and by observation and review of secondary documentary sources. The results suggest that the franchise’s market-leading position was built on a relationship, which is identifiable in the results of this study, between the strategies adopted, resources controlled and competences developed.
DOI: 10.6084/m9.figshare.20011745
title: SOCIAL CAPITAL ON TWITTER: THE CASE OF CANDIDATES FOR SÃO PAULO MAYORAL ELECTION

description: ABSTRACT The objective of this study is to analyze how relationships between individuals are structured in a virtual network, Twitter. The analysis is supported by theories of social capital. Twitter accounts of the candidates for São Paulo mayoral election, in the year 2012, were analyzed by using the NodeXL program. Quantitative validation by means of the clustering coefficient Clauset, Newman & Moore (2004) was applied. As a result, there were identified - through the topological/quantitative method - intersection points between the social capital and the relationships between individuals in virtual groups on Twitter, explained by reciprocal relations in each network.
DOI: 10.6084/m9.figshare.20011745.v1
title: SOCIAL CAPITAL ON TWITTER: THE CASE OF CANDIDATES FOR SÃO PAULO MAYORAL ELECTION

description: ABSTRACT The objective of this study is to analyze how relationships between individuals are structured in a virtual network, Twitter. The analysis is supported by theories of social capital. Twitter accounts of the candidates for São Paulo mayoral election, in the year 2012, were analyzed by using the NodeXL program. Quantitative validation by means of the clustering coefficient Clauset, Newman & Moore (2004) was applied. As a result, there were identified - through the topological/quantitative method - intersection points between the social capital and the relationships between individuals in virtual groups on Twitter, explained by reciprocal relations in each network.
DOI: 10.6084/m9.figshare.20011747
title: INFORMATION TECHNOLOGY SERVICE MANAGEMENT PROCESSES MATURITY IN THE BRAZILIAN FEDERAL DIRECT ADMINISTRATION

description: ABSTRACT This work aims at the scrutiny of the current situation of the Information Technology Service Management practices within the Brazilian Federal Direct Administration, from the perceptions of the Information Technology Managers of twelve Ministries. The methodology used followed the Process Maturity Framework as a guideline, which is a maturity model whose patterns are described in ITIL v3. The work consists of interviews with questions related to the five maturity levels, as follows: initial, repetitive, defined, managed and optimized. Information on the five basic Information Technology Service Management processes was collected. Besides the classification of the maturity levels of the processes, the interviews allowed us to gather information about the possible causes that hinder the improvement of the maturity of the processes. The outcomes of the survey on the researched ministries showed low maturity level in all the assessed service management processes. The Incident Management Process presented the highest level of maturity, while Problem Management proved to be the most flawed one, in relation to maturity. The other assessed processes, like Change Management, Service Assets and Configuration Management and Release and Deployment Management presented some sort of homogeneity among the ministries. As for the probable causes that hinder the improvement of the maturity level of the Information Technology Service Management processes, pointed by the managers, the following one stand out: the reduced staff, the lack of resources, the gap between the organizational targets and their processes aims, and the lack of skilled labor.
DOI: 10.6084/m9.figshare.20011747.v1
title: INFORMATION TECHNOLOGY SERVICE MANAGEMENT PROCESSES MATURITY IN THE BRAZILIAN FEDERAL DIRECT ADMINISTRATION

description: ABSTRACT This work aims at the scrutiny of the current situation of the Information Technology Service Management practices within the Brazilian Federal Direct Administration, from the perceptions of the Information Technology Managers of twelve Ministries. The methodology used followed the Process Maturity Framework as a guideline, which is a maturity model whose patterns are described in ITIL v3. The work consists of interviews with questions related to the five maturity levels, as follows: initial, repetitive, defined, managed and optimized. Information on the five basic Information Technology Service Management processes was collected. Besides the classification of the maturity levels of the processes, the interviews allowed us to gather information about the possible causes that hinder the improvement of the maturity of the processes. The outcomes of the survey on the researched ministries showed low maturity level in all the assessed service management processes. The Incident Management Process presented the highest level of maturity, while Problem Management proved to be the most flawed one, in relation to maturity. The other assessed processes, like Change Management, Service Assets and Configuration Management and Release and Deployment Management presented some sort of homogeneity among the ministries. As for the probable causes that hinder the improvement of the maturity level of the Information Technology Service Management processes, pointed by the managers, the following one stand out: the reduced staff, the lack of resources, the gap between the organizational targets and their processes aims, and the lack of skilled labor.
DOI: 10.6084/m9.figshare.20011748.v1
title: DETERMINANT FACTORS OF THE CAPITAL STRUCTURE OF BRAZILIAN TECHNOLOGY COMPANIES

description: ABSTRACT The purpose of this study is to identify determinant factors of the capital structure of Brazilian technology companies. The research was characterized as descriptive, document and quantitative, consisting of 21 companies in the communications, telecommunications and digital industry, according to the Exame magazine ranking. The analysis was established from 2009 to 2013 using panel data regression. The results indicate that the growth rate of capital and control type have a positive relationship with the general and long-term debt. However, it was found that company size, profitability and type of capital point to a negative relationship with the capital structure.
DOI: 10.6084/m9.figshare.20011748
title: DETERMINANT FACTORS OF THE CAPITAL STRUCTURE OF BRAZILIAN TECHNOLOGY COMPANIES

description: ABSTRACT The purpose of this study is to identify determinant factors of the capital structure of Brazilian technology companies. The research was characterized as descriptive, document and quantitative, consisting of 21 companies in the communications, telecommunications and digital industry, according to the Exame magazine ranking. The analysis was established from 2009 to 2013 using panel data regression. The results indicate that the growth rate of capital and control type have a positive relationship with the general and long-term debt. However, it was found that company size, profitability and type of capital point to a negative relationship with the capital structure.
DOI: 10.6084/m9.figshare.20011751.v1
title: LEARNING MANAGEMENT SYSTEMS (LMS) AND E-LEARNING MANAGEMENT: AN INTEGRATIVE REVIEW AND RESEARCH AGENDA

description: ABSTRACT Information Technology (IT) can be an important component for innovation as enables e-learning and it can provide conditions for an organization to be able to work with new businesses and improved processes. In this regard, Learning Management Systems (LMS) allow communication and interaction between teachers and students in virtual spaces. However, the literature indicates that there are gaps in research, especially concerning the use of IT for the management of e-learning. The purpose of this paper is to analyze the available literature about the application of LMS for the e-learning management, seeking to present possibilities for research in the field. An integrative literature review was performed considering the Web of Science, Scopus, Ebsco and Scielo databases, where 78 references were found, of which 25 were full papers. By eliminating duplication, 14 papers remained, which came to constitute the portfolio of the study. The analysis of the papers allowed to conclude that: 1) the most frequent research strategy was the quantitative; 2) survey was the most used research design; 3) the most frequent categories in the studied educational platforms belong to Instructional Resources and the less frequently ones belong to Interface and, 4) most of the studies are related to administrative function control; 5) LMS in e-learning management is still incipiently discussed in the literature. This analysis derives interesting characteristics from scientific studies, highlighting gaps and guidelines for future research, including learning analytics. The main contribution of this paper is related to the management of e-learning using LMS.
DOI: 10.6084/m9.figshare.20011751
title: LEARNING MANAGEMENT SYSTEMS (LMS) AND E-LEARNING MANAGEMENT: AN INTEGRATIVE REVIEW AND RESEARCH AGENDA

description: ABSTRACT Information Technology (IT) can be an important component for innovation as enables e-learning and it can provide conditions for an organization to be able to work with new businesses and improved processes. In this regard, Learning Management Systems (LMS) allow communication and interaction between teachers and students in virtual spaces. However, the literature indicates that there are gaps in research, especially concerning the use of IT for the management of e-learning. The purpose of this paper is to analyze the available literature about the application of LMS for the e-learning management, seeking to present possibilities for research in the field. An integrative literature review was performed considering the Web of Science, Scopus, Ebsco and Scielo databases, where 78 references were found, of which 25 were full papers. By eliminating duplication, 14 papers remained, which came to constitute the portfolio of the study. The analysis of the papers allowed to conclude that: 1) the most frequent research strategy was the quantitative; 2) survey was the most used research design; 3) the most frequent categories in the studied educational platforms belong to Instructional Resources and the less frequently ones belong to Interface and, 4) most of the studies are related to administrative function control; 5) LMS in e-learning management is still incipiently discussed in the literature. This analysis derives interesting characteristics from scientific studies, highlighting gaps and guidelines for future research, including learning analytics. The main contribution of this paper is related to the management of e-learning using LMS.