cometadata/datacite-titles-descriptions-related-identifiers huggingface dataset:
DOI: 10.6084/m9.figshare.14286770
title: RELATIONSHIP BETWEEN CONTEXTUAL FACTORS INTERNAL TO THE ORGANIZATIONS AND THE ADOPTION OF PROACTIVE AND REACTIVE STRATEGIES OF ECO-INNOVATIONS

description: ABSTRACT This article is grounded in the theoretical framework of technological change or radical innovation, which is anchored in an evolutionary dynamics perspective. In this context, the study specifically tackles the strategies of eco-innovations, defined as innovations with an emphasis on sustainable development, resulting in its entire life cycle, in decreased environmental risk, pollution, and other negative impacts of resources use, when compared to the existing alternatives. The general objective was analyzing the relationships between contextual factors internal to organizations and the adoption of proactive and reactive strategies for eco-innovation, focusing on the sector of pulp, paper, and paper products. The methodological approach is quantitative, through cross-sectional survey with self-applied questionnaires answered by 117 companies. For data analysis, inferential statistics by Pearson’s correlation coefficient and determination was used. The main results show that there was a significantly positive relationship between top management support, technological competence, and environmental formalization, by defining proactive eco-innovation strategies. This corroborates, to some extent, the existing theory that these factors drive proactive strategies in an effective way. With these results, it may be claimed that this study contributes to increase knowledge in the area of eco-innovation strategies, by defining the variables of constructs and tests of hypotheses, as well as it contributes both to the existing theory and to the management of eco-innovations in the organizations, having a potential to serve as a guide in providing an innovative approach to environmental management of companies in the sector and in other sectors. Its originality lies on the fact that it is a study specifically designed and applied in an empirical way, providing information on the management of eco-innovation, on drivers and effects, enabling detailed analyses, which are regarded as gaps in the literature.
DOI: 10.6084/m9.figshare.14286768
title: DETERMINANTS OF COLLECTIVE COMPETENCE DEVELOPMENT IN HUMAN RESOURCE MANAGEMENT

description: ABSTRACTThis article aims to identify the critical factors for the development of collective competences of the public servants in the human resource management area from Universidade Federal of Campina Grande (UFCG). To provide a theoretically understanding the phenomenon, we held a review of the literature on the concept, process, and individual and organizational factors associated with the development of collective competences. The study, qualitative in nature, was carried out with managers and servers of the Department of Human Resources Management (DHRM) from UFCG, through the realization of interviews and focal groups. The analysis of the results allowed the identification of eight determinants of collective competences development. Some factors identified represent limitations to competence development in the collective level and others facilitate this process. The absence of team unity is a limiting factor in the development of collective competence due to the fragmentation of activities and the lack of integration between the coordinators. From the results of the study, the research brings a theoretical and practical contribution to the public sector context. In relation to theoretical contribution, the study brings together the main approaches on the subject that oriented the proposed categorization in the results, enabling a broader analysis of the conceptual aspects and allowing for a critical evaluation of the dissemination of the National Policy of Personal Development. As a practical contribution, the study presents elements that can support a management project by competences in the social context of the research, as well as in other public institutions. Both the barriers identified and the determining factors of the collective competences, as described in this paper, can be useful in planning the deployment of a management system by competences, not only focusing on the individual, but also worried about the collective environment. Although the study has been carried out in a specific context (DHRM), of a specific university (UFCG), we believe that the results of this research can also characterize other institutional contexts, in relation to historical, cultural and social trajectory that is marked by legal provisions which guide strategic and operational decisions of human resource management in Federal Institutions of Higher Education (FIHE).
DOI: 10.6084/m9.figshare.14286765
title: PSYCHOLOGICAL WELL-BEING AND PSYCHOLOGICAL DISTRESS FOR PROFESSORS IN BRAZIL AND CANADA

description: Mental health, an important object of research in psychology as well as social psychology, can be determined by the relationship between psychological well-being and psychological distress. In this context, we search to understand: “How do compare mental health of professors working in public universities in an emerging country like Brazil with the one of professors working in a developed country like Canada?” and “What are the main differences in the indicators of mental health in work domain?”. This paper assesses psychological well-being and psychological distress for professors working in these two countries and test for their differences. The sample consists of 354 Brazilian professors and 317 Canadian professors. Data were collected through an on-line questionnaire assessing the following mental health indicators: anxiety, depression, loss of control, general positive affect and emotional ties. We compared the components of psychological distress and psychological well-being to analyse their relations. Additionally, we compared these components with work-life balance indicator. Reliability analyses demonstrated that all tested components are consistent to evaluate mental health. There are small mean differences between Brazilian and Canadian professors in all five components of mental health, but these differences are not statistically significant. Mean differences for work-life balance, gender, age, and bias of conformity are statistically different, although the size effects are small. Linear regression analysis, step by step, controlled for life events, showed that general positive affect, anxiety and emotional ties predict 31.5% of the scores of work-life balance. Additionally, we observed that Brazilian professors find more balance between professional and private life than do their Canadian colleagues. Promoting mental health is a challenge for public management sector, thus, public managers and governmental organizations can beneficiate from the studies of social psychology to improve work performance and the quality of the services offered to the society as well as to assist employees to improve their personal and professional life.
DOI: 10.6084/m9.figshare.14286762
title: ENVIRONMENTAL MANAGEMENT OF HUMAN RESOURCES AND LEVEL OF EMPLOYEES’ ENGAGEMENT IN ORGANIZATIONS

description: The aim of this article is to suggest indicators to make a connection between the engagement of employees and the management of environmental projects undertaken in organizations. The indicators developed are intended to measure the level of commitment of employees to the organizations when they promote projects related to environmental management. It is, therefore, a theoretical and empirical study. In the future, such indicators may propose a scale that helps to understand the effectiveness of these environmental projects by engaging employees in the organization, from its planning to its implementation and results. It is hoped that the contributions are useful for researchers so they can propose new studies that can improve the indicators hereby presented, and that they allow other studies to apply these indicators in public or private organizations.
DOI: 10.6084/m9.figshare.14286761
title: AN EMPIRICAL STUDY OF EUROPEAN CUSTOMER SATISFACTION INDEX (ECSI) APPLICATION IN BRAZIL

description: ABSTRACT This research implemented the ECSI model (European Customer Satisfaction Index), in one of the most important Brazilian organization, that supplies ERP systems. The ECSI analyses the relationship among satisfaction with its antecedents (image, expectative quality and value) and its outcomes (complaint and loyalty). The original model was modified, as the complaint construct was dropped from the model. The methodology was implemented using a two phase design. The exploratory phase was developed applying focus groups and in deep interviews. At the descriptive phase, an e-survey was accomplished, obtaining 684 valid cases. The scales were obtained from previous studies, except the quality scale, that was developed specifically for this study. The data was analyzed using structural equation modeling and multivariate techniques. It was observed that there is a strong positive impact on loyalty, which was provided by image, quality and satisfaction. Finally, the results are discussed, as the implications for managers and future research.
DOI: 10.6084/m9.figshare.14286759
title: INTER-ORGANIZATIONAL RELATIONSHIPS AND COMPLEMENTARITY OF KNOWLEDGE: PROPOSAL OF A CONCEPTUAL FRAMEWORK

description: ABSTRACT The present paper presents the dynamics of the complementarity knowledge between Small and Medium Firms (SMF) in a network context. Having as a starting point the analytical analysis of the inter-organizational, creation and knowledge management network theories, as well as, the innovation processes; it sought to understand the network strategies relevance, and, above all, the development of the SMF. Considering the theoretical evidences, the research matter faced to comprehend how the knowledge complementarity dynamics occur in a networking. In order to deepen this mater, it attempted, from the empirical evidences, to build a conceptual framework so as to assist the understanding of the functioning in network organized companies. The empirical research was carried out with interviews in managerial level from businesses and institutions based in Agivest (Brazil), in Futuroscope Tecnópole (France) and in Polo de Informática de São Leopoldo (Brazil). Summarizing, these results show that the existence of a synergy environment and knowledge complementarity in a network suffers the influence of elements as such: contingency pressures, coherence, connectivity, coordination mechanisms and interaction situations.
DOI: 10.6084/m9.figshare.14286758
title: RELATION BETWEEN HEALTH EXPENSES,BASIC ATTENTION IN HEALTH EFFORTS INDEX AND HEALTH SYSTEM STRUCTURE TYPOLOGY OF THE MUNICIPALITIES OF SÃO PAULO STATE

description: ABSTRACT In a context marked by the re-democratization of the country and by the proposals of the State reform, the health area has stood out due to the advances in the decentralization process, the relevance of the social expenditure of counties in this function, and the expansion of the information systems. At the same time, the current model of public management by results has contributed to the use of social indicators in order to subsidize the decision process, although there still is the challenge of a joint evaluation of indicators of results/efforts, and the application of budgeted resources. The objective of this study was the presentation of a descriptive analysis based on the contrast of relationships among different categories of counties in the State of São Paulo, in terms of: expenditure in health with county-owned resources per inhabitant; transfers from Sistema Único de Saúde (SUS - governmental general health system) per inhabitant; typology of the health system structure, and ratio of basic attention to health effort. The last two items were created by Fundação Sistema Estadual de Análise de Dados (Seade - State System for Data Analysis Foundation), an agency belonging to the State of São Paulo. The analysis of the behavior of the four variables was carried out using Q-square and the correspondence analysis technique, and the main results were: connection between the basic attention efforts index and the expenditures with health using county-owned resources per capita, and low discrimination power among counties in relation to values of transfer of SUS resources.
DOI: 10.6084/m9.figshare.14286755
title: ELEMENTS OF MARKETING IN FUNDRAISING OF THIRD SECTOR

description: ABSTRACT The growth of the third sector in Brazil and the dispute for resources to finance its projects comes to develop actions to approximate the second (market) and third sector, such as segmentation of possible investors, communication of the activities of the organization to the community in general and strategies of marketing of relationship with its givers, aiming at the establishment of lasting alliances and the guarantee of financing in the long run. However, the different types of non-profit organizations carry through such activities in different ways, some in greater, others in lesser intensity, becoming them pertaining the specific groups. Ahead of this, a research has investigated the differences between the executions of these elements of marketing in two types of foundations of the third sector of Santa Catarina State identified in the Public Minister. The analysis of the results evidenced that the two groups carry through the communication/promotion, segmentation and marketing of relationship in specific ways, saved some exceptions, besides presenting lack of focus in its purpose, what can cause low fundraising, harming the implementation of projects.
DOI: 10.6084/m9.figshare.14286753
title: NETWORKS OF SMALL FIRMS: A TIPOLOGY TRIAL IN A SUPERMARKETS NETWORK

description: ABSTRACT The present study intended to analyze the characteristics in a retail supermarket network, the “Rede Econômica de Supermercados”, according to the typology of networks made by Hoffmann et al. (2004). Besides, it was sought to identify which are the main benefits and difficulties for operating a network. Through interviews made with the network manager, the supply manager and also through the analysis of the companies’ documents and reports, it was possible to classify the network as “horizontal”, “clustered”, “formal” and “non-orbital”. The main benefits perceived for the supermarkets in relation to their participation in the network were: joint marketing and purchasing. The main difficulty found was balancing business goals with individual goals.
DOI: 10.6084/m9.figshare.14286750
title: RELATIONSHIP MARKETING: IMPORTANCE AND IMPLICATIONS IN THE CONSUMER MARKET

description: ABSTRACT Viewed by the companies as a way of achieving competitive advantage or simply of not to be left behind by those which have already practiced it, relationship marketing has many different approaches in terms of definition, presentation, interpretation and practice. However, in its essence, the relationship marketing concept aims to the maintenance of loyal, profitable and lasting clients, offering them, for this intention, value above the competitors’ offerings levels. The main purpose of this article was to understand some outlining aspects of the importance of relationship marketing to the companies, as well as some implications of this concept to their strategies definitions. To meet this objective, an exploratory research was conducted based on in-depth interviews with senior executives of leading consumer market companies, from eight different industries. As a result, there was a general acceptance by the companies that a good relationship philosophy, with proactive posture, without neglecting the human factor, can be very beneficial to their strategies. However, despite having succeeded in some cases, they frequently face other priorities, employees’ resistance and lack of interest, and scarceness of resources, among other discouraging factors, illustrating different evolution stages of the relationship marketing in the organizations.
DOI: 10.6084/m9.figshare.14286747
title: COSTS OF MARKETING CHANNELS FLOWS: BUSINESS CASES APPLYING A CHANNEL VALUE CAPTURE ANALYSIS TOOL

description: ABSTRACT Distribution channels are a union of independent organizations involved in the process of making available products and services to consumers. In this process, members of a channel perform marketing flows like storage, promotion, service, negotiation, financing, risk, information, order and payment. The channel members like producers, intermediates and consumers fall within costs to perform these marketing flows. The purpose of this paper is to show and apply a system for distribution channels value capture analysis, based in the marketing flows performance. This was done after a literature review and the study of some models, theories and systems that take into consideration aspects of marketing flows performance and added value as a service output determinant, and contemplates the following steps: 1. weighted marketing flows scores and division of members activities to calculate the normative channel profit share; 2. channel members costs and margins surveys to calculate the real channel profit share and compare to normative profit share; and 3. results analysis and managerial implications for planning and management of marketing channels. The tool was applied on two companies of two different industries, one in the animal feed and the other in the dairy industry, focusing channels structured for selling to retailers. It was possible verify some advantages and limitations of the system as a tool for analyzing and planning marketing channels. In this way, the research outcomes are a channel analysis and evaluation system that could be applied for any company that pursue a conventional channel system, with necessary adaptations to companies or market segment specificities.
DOI: 10.6084/m9.figshare.14286746
title: CHOICE ABOUT ADMINISTRATION PROGRAM: A COMPARATIVE ANALYSIS BETWEEN A PUBLIC AND A PRIVATE INSTITUTION IN THE STATE OF PARAÍBA (PB)

description: ABSTRACT The purpose of this article is to verify the factors that influenced both the students of a public university and from private institution in the State of Paraíba (PB), Brazil, when they choose to get in some Administration course. The research involved 334 students with 194 from public and 140 from private institutions. The students were chosen randomly. An objective questionnaire with 53 questions was used in order to collect the data. The analysis of the data was developed using the SPSS program, through which, distributions of frequencies and the tests non-parametric of Mann-Whitney and Qui-square of Pearson were accomplished. The main reason that took the students to look for enroll an Administration course was to obtain a degree in order to develop a future profession. The more important sources of information used for the choice of this course were the magazines and books about Administration. The most important factors for the choice of this program were the interest for the area, the satisfactory professional development, the safe of this professional position, and obtaining a degree with a whole prospective.
DOI: 10.6084/m9.figshare.14286743
title: INTEGRATING THE ACTIVITY BASED COSTING WITH THE THEORY OF THE CONSTRAINTS: THE APPLICATION OF THE OPERATIONAL ABC IN A CLINIC OF TOOTH TREATMENT

description: ABSTRACT The activity based costing (ABC) has been criticized for its incapacity to give has supported to the based decisions of production in the short-stated period, being, therefore, considered as a systematic of allocation of costs for the long-stated period. Robert Kee, in the article, “Evaluating The Economics of Shorts Long-Run Production Decisions” develops an ABC model, called operational, that incorporates flexible costs of resources of activities and restriction of capacity for decisions of mix excellent of production in the short-stated period. When presenting a hypothetical numerical example, Kee sample that its operational ABC model presents in the short-stated period, superior results to the model of traditional ABC and another ABC model that so only takes in account the capacity restriction. The present article analyzes the model considered for Kee (2001), through its application in a clinic of tooth treatment of the federal public administration, comparing the results gotten for the systematic related one with the found ones for the traditional ABC and the theory of constraints (TOC), applied to the same organization, concluding for the superiority of the model of Kee.
DOI: 10.6084/m9.figshare.14286741
title: AN ANALYSIS OF THE NEW NORWEGIAN CUSTOMER SATISFACTION BAROMETER (NEW NCSB) IN A BRAZILIAN SUPERMARKET CONTEXT

description: ABSTRACT A lot of consumer satisfaction barometers have been proposed by the literature. However, a dilemma is that the validity, the reliability, and the methods used to assess customer satisfaction and related constructs continue to learn, to adapt, and to improve over time. Thus, this paper tries to understand the modifications and improvements proposed by the new NCSB in Brazil. New NCSB is considers one of the last satisfaction barometers projected by the literature. The results showed support to seven from twelve hypotheses proposed by the model. Conclusions and general comments end the paper.
DOI: 10.6084/m9.figshare.14286740
title: CAUSES AND CONSEQUENCES OF THE EXPRESSION OF COMPETENCES AT WORK: UNDERSTANDING THE COMPETENCE CONCEPT

description: ABSTRACT Competence is a complex and multifaceted concept, which may assume different meanings. The objective of this paper is to discuss the nature of the human competence and the main factors that explain its expression at work, based on the framework of cognitive approaches as those related to the attribution of cause, the study of the relations between attitude and behavior and learning in organizations. Similarities and relationships between concepts and proposals from different theoretical approaches are presented, in order to understand the causes and consequences of competence. The influence of learning and organizational support on the development and the mobilization of competences is also discussed. Even thought this concept has emerged in the Business Administration area, some theories, studies and proposals from others areas of knowledge, as Social and Organizational Psychology, may help to interpret and to understand the nature of the human competence and its components. Since the study about this concept is in evidence and its theoretical support still needs empirical inquiry, a research agenda is suggested at the end of the paper.
DOI: 10.6084/m9.figshare.14286737
title: CORPORATE SOCIAL RESPONSABILITY AND ELETROMAGNETIC COMPABILITY IN AN INTERNATIONAL CONTEXT

description: ABSTRACT The present work studies the international certification approaches of quality referred to the Electromagnetic Compatibility (CEM), aimed to the protection of the communication systems. Three reference markets will be analyzed, the European, North American and Japanese, that will allow us to know the current status of regulation, as well as the possible future tendencies of the different areas and production regions in a context of international globalization.