DOI: 10.21949/1530669
title: Air Travel Consumer Report: February 2024 [supporting dataset]

description: These data tables have been extracted from the original 2024 report using ABBYY FineReader PDF Software. This data was exported and cleaned by the NTL Data Services Team. The data is complete and accurate to the original 2000 report. For questions, please contact ntldatacurator@dot.gov National Transportation Library (NTL) Curation Note: This dataset has been curated to CoreTrustSeal's curation level "A. Active Preservation" To find out more information on CoreTrustSeal's curation levels, please consult their "Curation & Preservation Levels" CoreTrustSeal Discussion Paper" (https://doi.org/10.5281/zenodo.11476980). NTL staff last accessed this dataset at its repository URL on 2024-07-31. If, in the future, you have trouble accessing this dataset, please email NTLDataCurator@dot.gov describing your problem. NTL staff will do its best to assist you at that time
description: The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 



Data Included in this Report:

Flight Delays: December 2023 / January - December 2023

Mishandled Baggage / Wheelchairs and Scooters: December 2023 / January - December 2023

Oversales: 4th Quarter 2023 / January - December 2023 

Consumer Complaints: See the report for details.

Customer Service Reports to the Dept. of Homeland Security: December 2023

Airline Animal Incident Reports: December 2023 / January - December 2023



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