DOI: 10.5683/sp3/deqwhc
title: Public Service Employee Survey, 2002 [Canada]
title: Public Service Employee Survey, 2002
title: PSES 2002
title: Sondage auprès des fonctionnaires fédéraux, 2002 [Canada]

description: The Public Service Employee Survey was designed to solicit the views of Public Service employees on their work environment and overall job satisfaction. Employees expressed their opinions on their work units, their communications with their supervisors, skills and career aspirations, client services and labour management relations. General information such as age, gender, years of service and province of work were collected and questions were asked on specific themes such as staffing fairness, official languages, health and safety, harassment and discrimination and retention issues. The results were aggregated at the and Public Service-wide levels. After applied disclosure control methods, 9 demographic variables remains on the file. The survey ensures a measurement capacity between the 1999, 2002 and 2005 questionnaires.
description: Migration from Nesstar
description: Public Service Employee Survey
description: Notes: Version 2.0 - added missing values;Notes: The questionnaire content was developed by an Interdepartmental Committee comprising representatives from small, medium and large departments/agencies, as well as representation from the Small Agencies Group, Statistics Canada, central agencies, bargaining agents and an external advisor. The questions for this survey were chosen based on their usefulness to employees, managers and bargaining agents in helping to identify problems and provide concrete solutions to improve the work environment. The 2002 Public Service Employee Survey was a follow-up survey to the 1999 PSES. In order to ensure comparability between the 1999 and 2002 surveys, key questions from the 1999 PSES remained identical in the 2002 PSES, while minor changes were made to some other questions. New questions were added in place of certain questions from the 1999 PSES in order to explore new themes and provide additional information on issues identified in the first survey. Focus groups were held across the country and included employees at various groups and levels as well as English and French focus groups. Comments from the focus groups were integrated into the questionnaire and a final layout was decided. Participating departments and agencies were also invited to provide comments on the draft questionnaire. All Survey Champions (departments and agencies) were invited to briefings on the questionnaire and project plan. The Minister responsible for the Treasury Board of Canada Secretariat approved the delivery of the second survey. The final questionnaire was also provided to Canada Customs and Revenue Agency (CCRA) to assist in CCRA's efforts to deliver a comparable instrument. As the department code was essential for the analysis of the data, it was decided that each department and agency would receive their own questionnaire with their department code on the front page. Twenty-three small organizations were regrouped as one single department. Having the organizational unit lists coded with the same department number made it easier to ensure that the proper list of organizational units would accompany the right questionnaire. The list of organizational units and a postage-paid return envelope were included with the questionnaire in the envelope.;