DOI: 10.5281/zenodo.14726529
title: SINFONICA – Interviews, Focus Groups and Workshops - Understanding expectations, concerns and desires toward CCAM

description:  General Comments

 

This collection of these datasets is part of the EU project SINFONICA .  SINFONICA project aims to develop effective and innovative strategies, methods, and tools to engage users, providers, and stakeholders within the Cooperative, Connected, and Automated Mobility (CCAM) ecosystem. This includes citizens, particularly vulnerable users, transport operators, public administrations, service providers, researchers, and vehicle and technology suppliers. The objective is to systematically gather, understand, and organize their needs, desires, and concerns regarding CCAM.  One of the expected results from SINFONICA is to understand, assess, and evaluate the accessibility and inclusiveness of digital transport solutions in European areas and especially of CCAM, but also to identify gaps and unmet needs. 

The current collection of datasets consists of information gathered through interviews, focus groups and workshops. The interviews and focus groups explored various topics, such as the types of transport modes participants use for different purposes, including traveling to paid work, care work, school, grocery shopping, social activities, sports or leisure activities, and other destinations. Follow-up questions addressed reasons for not using public transport, preferences for shared mobility, and the approximate distance to participants' most frequent destinations. Participants were also asked about their priorities when choosing transportation, whether their needs are met by their regular transport modes, and the limitations they face in their travel due to various factors, including digital issues. They shared recommendations for transport products or services and discussed their access to transport-related apps, their preferences for these apps, and their level of interest and confidence in using technology for mobility purposes.  Through the workshops, stakeholders were asked to discuss a critical analysis of present mobility, investigate the potential of CCAM to meet mobility needs, and co-define inclusive and accessible CCAM requirements. 



For more information about the structure of the questions and the guidelines see D2.2 “Participatory methods to capture mobility needs and future expectations from CCAM process”.


 

The data collection was conducted at four different research sites namely Trikala – Greece, Hamburg – Germany, Noord Brabant – Netherlands and West Midlands – UK.





Approximately 300 interviews took place with participants ranging from different types of vulnerabilities like physical and cognitive.







Approximately 200 participants during focus groups. Citizens with different ages, citizens with different level of income, citizens living in areas with different access to public transportation.







Approximately 200 participants during 12 workshops with different types of stakeholders (Transport operators, Public Administration, etc.)



The data were initialy collected in the local languange, in three rounds, and then the local group of Interest had to translate them into English.

 

Interviews



 

First Round of Interviews

 






 
Elderly
Cognitive Disabilities
Digital Vulnerable People
Women and gender related vulnerabilities
Young (18-25)
Migrant
Single Parent Family
Rural inhabitant
Cyclist
Physical Disabilities
Low Income
University Student
Total
Date


GR
5
3
5
5
5
0
0
5
0
2
0
5
35
2nd half of 2023


NB
5
5
5
5
5
5
4
5
0
0
0
0
39
2nd half of 2023


HH
2
1
1
4
5
0
0
0
5
3
0
0
21
2nd half of 2023


WM
5
5
1
5
5
1
0
0
0
5
5
0
32
2nd half of 2023





 

 

 Second Round of Interviews

 






 
Elderly
Cognitive Disabilities
Digital Vulnerable People
Women and gender related vulnerabilities
Young (18-25)
Migrant
Single Parent Family
Rural inhabitant
Cyclist
Physical Disabilities
Low Income
University Student
Total
Date


GR
3
2
3
3
3
0
0
3
0
0
0
3
20
1st half of 2024


NB
3
3
3
3
3
3
4
3
0
0
0
0
25
1st half of 2024


HH
2
1
2
3
3
0
0
0
7
1
0
0
19
1st half of 2024


WM
3
2
5
3
2
0
0
0
0
3
3
0
21
1st half of 2024





 

 

Third Round of Interviews

 






 
Elderly
Cognitive Disabilities
Digital Vulnerable People
Women and gender related vulnerabilities
Young (18-25)
Migrant
Single Parent Family
Rural inhabitant
Cyclist
Physical Disabilities
Low Income
University Student
Total
Date


GR
2
2
2
2
2
0
0
2
0
0
0
2
14
2nd half of 2024


NB
2
2
2
2
2
2
2
2
0
0
0
0
16
2nd half of 2024


HH
1
1
3
3
0
0
0
0
1
7
0
0
16
2nd half of 2024


WM
2
2
2
2
2
0
0
0
0
2
1
0
13
2nd half of 2024





 

Focus Groups



This chapter provides a brief description of data collected from focus groups conducted across four groups of interest, with three rounds of focus groups organized for each (see also D2.1 and D.2). The first round focused on citizens of different age groups, including those aged 25–35, 35–45, 45–65, and 66 and older. The second round addressed citizens with varying income levels—low, medium, and high. The third round concentrated on citizens living in areas with different access to public transportation, comparing individuals in urban areas who have easy access to public transport with those in rural areas located far from public transport stops.


First Round - Citizens of Different Ages








 



26-35 years old



35-45 years old



46-65 years old



66+ years old



Date





GR



6



6



6



6



2nd half of 2023





HH



5



8



3



8



2nd half of 2023





WM



7



10



9



9



2nd half of 2023





NB



4



7



4



8



2nd half of 2023





Second Round - Citizens with Different Level of Income






 



Low Income



Medium Income



High Income



Date





GR



5



5



5



1st half of 2024





HH



9*



 

 
2nd half of 2024




WM



8



7



7



1st half of 2024





NB



6



8



8



1st half of 2024





* No information about the income level.

Third Round - Citizens living in areas with different access to public transportation









 



People with easy access to public transport



People living far from public transport stops.



Date





GR



5



6



2nd half of 2024





HH



5



12



2nd half of 2024





WM



6



7



2nd half of 2024





NB



6



6



2nd half of 2024






 

 

 

Workshops

 

From each research site, a set of three rounds of workshops took place, summing up to 12 documents/reports. Each report consisted of textual data in a form of interviews given by stakeholders involved in CCAM ecosystem (ex. Service Providers, Transport Operators, etc.). These reports were summaries of the interviews by the project partners. The reports were translated from the local language to English.





Each report consisted of textual data in a form of interviews given by stakeholders involved in CCAM ecosystem (ex. Service Providers, Transport Operators, etc.). The research objectives of the task were to identify and organize each stakeholder’s mentions about recommendations/suggestions along with concerns/barriers 

 




 
 
Greece- Trikala
Germany - Hamburg
West Midlands
Boord Brabant
Theme of the Workshop


1st Workshop


Time Conducted

1st half 2024
1st half 2024
1st half 2024
1st half 2024
Critical analysis of the mobility of the present. Identify the most common barriers encountered in daily and/or occasional mobility and jointly imagine protentional solutions, with special focus on technological solutions.


 
N. Participants
20
23
10
22
 


2nd Workshop


Time Conducted

1st half 2024
1st half 2024
2nd half 2024
1st half 2024
Investigation on the CCAM potential to meet mobility needs – discussion about expectations desires and concerns.


 
N. Participants
21
18
10
16
 


3rd Workshop


Time Conducted

2nd half 2024
2nd half 2024
2nd half 2024
1st half 2024
Co-definition of the requirements for an inclusive, equitable and accessible CCAM deployment. Consider the needs of the users, while considering the abilities and constrains that developers, operators and policy makers face.


 
N. Participants
25
16
12
13
 




 

 

Anonymization

To ensure compliance with data protection regulations and to uphold ethical research standards, it was necessary to anonymize the dataset. Anonymization protects the privacy and confidentiality of individuals by removing or obfuscating any personally identifiable information (PII) that could be used to trace data back to a specific person.  Given that many answers were given in free text, we had to mask words what reveil places, names, home adresses, etc. By anonymizing the dataset, we ensure that individuals cannot be re-identified, thereby reducing the risk of data misuse and enhancing trust in how the data is handled. On the free text answers you will find masked words as follows:[PERSON]          --> Person names

[ORG]             --> Organization names

[GPE]             --> Geopolitical entities (countries, cities)

[LOC]             --> General locations (non-political)

[FAC]             --> Facilities (buildings, airports, highways)

[NORP]            --> Nationalities, religious, political groups

[DATE]            --> Dates

[AGE]             --> Human age

[SALARY]          --> Salaries, incomes

[POSTAL_CODE]     --> Postal codes

[GPS_COORDINATES] --> GPS coordinates (lat/lon pairs)

[DISABILITY]      --> Disabilities or impairments (keyword-based)

 

To further anonymize the sociodemographic data and avoid participants to be identifiable, we masked the variables, age, household size, educational level and nationality. More specifically the age, and the household size was agreegated into bins instead of absolute values. The educational level was agreegated to three levels (Primary, Secondary, Tertiary) instead of six. The nationality if wasn't one of the research sites and it assigned the value 'other'.