DOI: 10.21949/1530642
title: Air Travel Consumer Report: November 2001 [supporting dataset]

description: These data tables have been extracted from the original 2001 report using ABBYY FineReader PDF Software. This data was exported and cleaned by the NTL Data Services Team. The data is complete and accurate to the original 2001 report. For questions, please contact ntldatacurator@dot.gov 



National Transportation Library (NTL) Curation Note: This dataset has been curated to CoreTrustSeal's curation level "A. Active Preservation" To find out more information on CoreTrustSeal's curation levels, please consult their "Curation & Preservation Levels" CoreTrustSeal Discussion Paper" (https://doi.org/10.5281/zenodo.11476980). NTL staff last accessed this dataset at its repository URL on 2024-09-27. If, in the future, you have trouble accessing this dataset, please email NTLDataCurator@dot.gov describing your problem. NTL staff will do its best to assist you at that time.
description: The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. Some tables flight delay data is for the period September 1-10 only. Carrier operations during the remainder of the month were significantly and adversely affected by several factors resulting from the tragic events of September 11. The days following September 11 were a period during which all airline operations were cancelled under government order for several days and carriers required several additional days to resume scheduled operations. In addition, operations at Washington Reagan National Airport were cancelled under government order from September 11 through the end of the month.



Data Included in this Report:

Flight Delays: 12 months ending September 2001

Mishandled Baggage: September 2001

Oversales: 2nd Quarter 2001/January-June 2001

Consumer Complaints: September 2001



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