title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¸ Ð¾ÑÐµÐ½ÐºÐ° Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ð¹ Ð¿Ð¾ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ñ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ð¹ Ð² Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¸ (Ð½Ð° Ð¿ÑÐ¸Ð¼ÐµÑÐµ ÐÐÐ Â«ÐÐ²ÑÐ¾ÐºÐ¾Ð»ÐµÑÐ°Â»)
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Development and evaluation of measures to improve the effectiveness of communication in organization (on the example of âÐurowhellsâ llc)
Creators: name: ÐÐ¾Ð¶Ð°ÑÐ¾Ð², ÐÐ¸ÑÐ°Ð¸Ð»
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2020
Subjects: ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ñ
ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ñ
ÐµÐ²ÑÐ¾ÐºÐ¾Ð»ÐµÑÐ°
ÑÐ¸ÑÑÐµÐ¼Ð°
ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¸
communication
company
eurowheels
system
employees

description: Ð¦ÐµÐ»Ñ Ð²ÑÐ¿ÑÑÐºÐ½Ð¾Ð¹ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ Ð·Ð°ÐºÐ»ÑÑÐ°ÐµÑÑÑ Ð² Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ð¸ ÑÑÑÐ½Ð¾ÑÑÐ¸ ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ð¹ Ð² ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ð¸ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸ÐµÐ¹ Ð¸ ÑÐ°ÑÐ°ÐºÑÐµÑÐ¸ÑÑÐ¸Ðº ÑÑÑÐµÐºÑÐ¸Ð²Ð½ÑÑ ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ð¹. ÐÐ°Ð´Ð°ÑÐ¸ Ð²ÑÐ¿ÑÑÐºÐ½Ð¾Ð¹ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð½Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ: â¢ ÐÐ·ÑÑÐ¸ÑÑ Ð¿Ð¾Ð½ÑÑÐ¸Ðµ Â«ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ð¸Â», ÐµÐ³Ð¾ ÑÐ¾ÑÑÐ°Ð²Ð»ÑÑÑÐ¸Ðµ Ð¸ Ð²Ð¸Ð´Ñ; â¢ ÐÑÐ¾Ð²ÐµÑÑÐ¸ Ð°Ð½Ð°Ð»Ð¸Ð· Ð²Ð½ÐµÑÐ½ÐµÐ¹ Ð¸ Ð²Ð½ÑÑÑÐµÐ½Ð½ÐµÐ¹ ÑÑÐµÐ´Ñ Ð¾Ð±ÑÐµÐºÑÐ° Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ; â¢ Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐ°ÑÑ Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ñ Ð¿Ð¾ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ñ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ð¹ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ ÐÐÐ Â«ÐÐ²ÑÐ¾ÐºÐ¾Ð»ÐµÑÐ°Â»; â¢ ÐÑÐµÐ½Ð¸ÑÑ ÐºÐ¾Ð¼Ð¼ÐµÑÑÐµÑÐºÑÑ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð½ÑÑ Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ð¹. Ð Ð°Ð±Ð¾ÑÐ° Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½Ð° Ð½Ð° Ð±Ð°Ð·Ðµ ÐÐÐ Â«ÐÐ²ÑÐ¾ÐºÐ¾Ð»ÐµÑÐ°Â», Ð³Ð´Ðµ Ð±ÑÐ»Ð¾ ÑÐ¾Ð±ÑÐ°Ð½Ð° Ð¾ÑÐ½Ð¾Ð²Ð½Ð°Ñ ÑÐ°ÑÑÑ Ð¼Ð°ÑÐµÑÐ¸Ð°Ð»Ð¾Ð², ÑÐ°ÐºÐ¸Ñ ÐºÐ°Ðº: Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½ ÑÐ¸Ð½Ð°Ð½ÑÐ¾Ð²Ð¾-ÑÐ¾Ð·ÑÐ¹ÑÑÐ²ÐµÐ½Ð½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð·, Ð°Ð½Ð°Ð»Ð¸Ð· ÑÐ¸ÑÐ»ÐµÐ½Ð½Ð¾ÑÑÐ¸ Ð¸ ÑÐµÐºÑÑÐµÑÑÐ¸ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð², PEST Ð°Ð½Ð°Ð»Ð¸Ð·, Ð°Ð½Ð°Ð»Ð¸Ð· 5 ÑÐ¸Ð» ÐÐ¾ÑÑÐµÑÐ°, SWOT Ð°Ð½Ð°Ð»Ð¸Ð·. Ð¢Ð°ÐºÐ¶Ðµ Ð±ÑÐ»Ð¸ Ð¸Ð·ÑÑÐµÐ½Ñ ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ð¸ Ð¸ÑÐ¿Ð¾Ð»ÑÐ·ÑÑÑÐ¸ÐµÑÑ Ð´Ð°Ð½Ð½Ð¾Ð¹ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸ÐµÐ¹. Ð ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐµ Ð²ÑÐµÑ Ð¿ÐµÑÐµÑÐ¸ÑÐ»ÐµÐ½Ð½ÑÑ Ð°Ð½Ð°Ð»Ð¸Ð·Ð¾Ð² Ð±ÑÐ» ÑÐ´ÐµÐ»Ð°Ð½ Ð²ÑÐ²Ð¾Ð´, ÑÑÐ¾ Ð´Ð»Ñ ÑÐ»ÑÑÑÐµÐ½Ð¸Ñ ÑÐ»Ð¾Ð¶Ð¸Ð²ÑÐµÐ¹ÑÑ Ð² ÑÐ¸ÑÐ¼Ðµ ÑÐ¸ÑÑÐ°ÑÐ¸Ð¸ Ð¸ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ñ Ð¿ÑÐ¾Ð´Ð°Ð¶ Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°ÑÑ ÑÐ»ÐµÐ´ÑÑÑÐ¸Ðµ ÑÐµÑÐµÐ½Ð¸Ñ: (ÐÐ²ÐµÐ´ÐµÐ½Ð¸Ðµ ÐºÑÑÑÐ¾Ð² Ð¿Ð¾ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ñ ÐºÐ¾Ð¼Ð°Ð½Ð´Ð½Ð¾Ð³Ð¾ Ð´ÑÑÐ°; ÐÐ²ÐµÐ´ÐµÐ½Ð¸Ðµ ÐºÑÑÑÐ¾Ð² Ð¿Ð¾ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¸ Ð´Ð»Ñ Ð²ÑÐµÑ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð²; ÐÐ²ÐµÐ´ÐµÐ½Ð¸Ðµ ÑÐ°Ñ-Ð±Ð¾ÑÐ¾Ð²). Ð¢Ð°ÐºÐ¶Ðµ Ð²Ð¼ÐµÑÑÐµ Ñ ÐºÐ°Ð¶Ð´ÑÐ¼ Ð¸Ð· ÑÑÐ¸Ñ Ð²Ð°ÑÐ¸Ð°Ð½ÑÐ¾Ð² Ð²Ð²Ð¾Ð´Ð¸ÑÑÑ Ð¿Ð¾ÑÑÐ°Ð½Ð¾Ð²Ð»ÐµÐ½Ð¸Ðµ Ð¾ ÑÐ°Ð±Ð¾ÑÐµ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð² Ñ ÐºÐ»Ð¸ÐµÐ½ÑÐ°Ð¼Ð¸. ÐÐ· Ð²ÑÐµÑ Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð½ÑÑ Ð²Ð°ÑÐ¸Ð°Ð½ÑÐ¾Ð² Ð±Ð¾ÑÑ Ð¾ÐºÐ°Ð·Ð°Ð»Ð¸ÑÑ ÑÐ°Ð¼ÑÐ¼Ð¸ ÑÑÑÐµÐºÑÐ¸Ð²Ð½ÑÐ¼Ð¸, Ð½Ð¾ Ð¸Ð·-Ð·Ð° Ð¾ÑÐ½Ð¾ÑÐ¸ÑÐµÐ»ÑÐ½Ð¾ Ð½ÐµÐ±Ð¾Ð»ÑÑÐ¾Ð¹ ÑÑÐ¾Ð¸Ð¼Ð¾ÑÑÐ¸ ÑÐ¸ÑÐ¼Ð° Ð¼Ð¾Ð¶ÐµÑ Ð²ÑÐ±ÑÐ°ÑÑ ÐºÐ°Ðº Ð¾Ð´Ð¸Ð½ Ð¸Ð· Ð²Ð°ÑÐ¸Ð°Ð½ÑÐ¾Ð², ÑÐ°Ðº Ð¸ Ð²Ð¾ÑÐ¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°ÑÑÑÑ Ð½ÐµÑÐºÐ¾Ð»ÑÐºÐ¸Ð¼Ð¸ Ð²Ð°ÑÐ¸Ð°Ð½ÑÐ°Ð¼Ð¸ Ð¾Ð´Ð½Ð¾Ð²ÑÐµÐ¼ÐµÐ½Ð½Ð¾.
description: The purpose of the final qualification work is to study the essence of communications in company management and the characteristics of effective communications. Tasks of final qualification work: â¢ To study the concept of Â«communicationÂ», its components and types; â¢ To analyze the external and internal environment of the object of study; â¢ Develop measures to improve the efficiency of communications of Â«EurowheelsÂ» LLC; â¢ Assess the commercial effectiveness of the proposed activities; The work was carried out on the basis of Â«EurowheelsÂ» LLC, where the bulk of the materials were collected, such as: financial and economic analysis, analysis of the number and turnover of employees, PEST analysis, analysis of 5 Porter forces, SWOT analysis. The communications used by this company were also studied. As a result of all the above analyzes, it was concluded that in order to improve the situation in the company and increase sales, it is necessary to develop the following solutions (Introduction of courses to improve team spirit; Introduction of advanced training courses for all employees; Introduction of chat-bots). Together with each of these options, a decree on the work of employees with clients is introduced. Of all proposed options, the bots turned out to be the most effective, but due to the relatively low cost, the company can choose either one of the options or take advantage of several options at the same time.