THE IMPACT OF KNOWLEDGE MANAGEMENT STRATEGY ON THE ENTERPRISE'S DECISION MAKING
Creators: name: Dr. MAGED MUSTAFA MAHYOUB AL-DUBAI
name: ZIYAD MARIE
name: HANI MOHAMMED AL-DUAIS
name: Dr. BELAL ALIFAN
name: Dr. MAZEN MOHAMMED FAREA
name: Dr. TS. YOUSEF A. BAKER EL-EBIARY
Publisher: name: Zenodo
Year: 2024
Subjects: Knowledge Management System, Data Analysis, Decision Making Framework, Leadership.

description: Abstract

In today's dynamic and competitive business landscape, enterprises face ever-increasing challenges in making timely and informed decisions to maintain a sustainable competitive advantage. Knowledge Management (KM) has emerged as a vital organizational process aimed at harnessing, creating, sharing, and utilizing knowledge to enhance decision-making capabilities. This research paper explores the significant impact of knowledge management strategies on enterprise decision-making processes. The primary objective of this study is to investigate the extent to which the implementation of effective knowledge management strategies influences decision-making outcomes within organizations. To achieve this, this article proposes that information systems have four dimensions, each influenced by the strategic planning process, knowledge activities, and macro environment. A conceptual model based on structuration theory is used to illustrate how these factors influence the significance and characteristics of these four dimensions. The research delves into the various dimensions of knowledge management, including knowledge acquisition, storage, dissemination, and application, and evaluates their impact on the decision-making processes at different hierarchical levels. Moreover, the paper analyzes the role of technology and information systems in facilitating knowledge management practices and their implications for decision-making. Furthermore, the study examines the challenges and barriers faced by enterprises in adopting and executing knowledge management strategies effectively. It investigates the influence of organizational culture, leadership support, and employee engagement on the successful integration of knowledge management initiatives into the decision-making framework. The findings of this research reveal the direct correlation between a well-structured knowledge management strategy and improved decision-making processes within organizations. The results demonstrate that enterprises that prioritize knowledge management practices experience enhanced problem-solving abilities, more effective risk assessment, and better overall decision outcomes. The implications of this research contribute to both academic understanding and practical applications for business leaders and managers. By emphasizing the value of knowledge management in enhancing decision-making capabilities, organizations can be better equipped to adapt to the ever-changing business environment and gain a competitive edge in their respective industries. Overall, this research sheds light on the pivotal role of knowledge management strategies in influencing enterprise decision-making processes and emphasizes the need for organizations to invest in and implement robust knowledge management practices to achieve sustainable success in today's knowledge-driven economy.