title: ÐÐ±Ð¾ÑÐ½Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð¿ÑÐ¾ÐµÐºÑÐ½Ð¾Ð³Ð¾ ÑÐµÑÐµÐ½Ð¸Ñ Ð¿Ð¾ Ð²ÑÐ±Ð¾ÑÑ CRM-ÑÐ¸ÑÑÐµÐ¼Ñ Ð½Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸ Ð² ÑÑÐµÑÐµ ÑÐ¸Ð¿Ð¾Ð³ÑÐ°ÑÐ¸ÑÐµÑÐºÐ¸Ñ ÑÑÐ»ÑÐ³
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Justification of design decision on selection crm systems at the enterprise in the field of printing services
Creators: name: ÐÑÑÑÐ°Ð½Ð¾Ð², Ð¡ÐµÑÐ³ÐµÐ¹
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2022
Subjects: crm
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description: Theme of the graduate qualification work of bachelor:Â«Justification of design decision on selection crm systems at the enterprise in the field of printing servicesÂ».The purpose of the work isimproving the quality of staff work and improving control over business information.Tasks of work:-Â Â Identification of problems requiring information support;-Â Selection of a suitable information solution to ensure the process and eliminate problems;- Evaluation of the economic efficiency of the project.Work is performed on the basis of the company LLC âTipograff".Methods: data collection, processing and analysis, comparative analysis, modeling of business processes, methods for evaluating the effectiveness of projects.The main results of the work: -Â An analysis of the company's activities has been carried out;-Â A number of problems of the company, non-automated processes, manual transmission of information and low-quality accounting of labor costs have been identified;-Â The selection and implementation of an information system in the company have been implemented.The practical significance of the work is determinedin improving the process of project management in the organization. Employees got quick access to project information, and the efficiency of using labor resources increased. The changes had a positive impact on the financial performance of the company.Conclusions. The tasks of the thesis have been solved, the goal has been achieved, the scope of the results has been determined.