title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ Ð¾ÑÐ³Ð°Ð½Ð¾Ð² Ð³Ð¾ÑÑÐ´Ð°ÑÑÑÐ²ÐµÐ½Ð½Ð¾Ð¹ Ð²Ð»Ð°ÑÑÐ¸ Ð¸ Ð½Ð°ÑÐµÐ»ÐµÐ½Ð¸Ñ Ð½Ð° Ð¾ÑÐ½Ð¾Ð²Ðµ ÑÐ¸ÑÑÐ¾Ð²Ð¸Ð·Ð°ÑÐ¸Ð¸ (Ð½Ð° Ð¿ÑÐ¸Ð¼ÐµÑÐµ Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³Ð°)
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Improving the interaction of public authorities and the population on the basis of digitalization (using the example of St. Petersburg)
Creators: name: Ð¨ÐµÐ²ÑÑÐº, ÐÐ°ÑÑÑ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2024
Subjects: ÑÐ»ÐµÐºÑÑÐ¾Ð½Ð½Ð¾Ðµ Ð¿ÑÐ°Ð²Ð¸ÑÐµÐ»ÑÑÑÐ²Ð¾
ÐºÐ»Ð¸ÐµÐ½ÑÐ¾ÑÐµÐ½ÑÑÐ¸ÑÐ½ÑÐ¹ Ð¿Ð¾Ð´Ñ Ð¾Ð´
Ð³Ð¾ÑÑÐ´Ð°ÑÑÑÐ²ÐµÐ½Ð½Ð¾Ðµ Ð¸ Ð¼ÑÐ½Ð¸ÑÐ¸Ð¿Ð°Ð»ÑÐ½Ð¾Ðµ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ
Ð³Ð¾ÑÑÐ´Ð°ÑÑÑÐ²ÐµÐ½Ð½ÑÐµ Ð¸ Ð¼ÑÐ½Ð¸ÑÐ¸Ð¿Ð°Ð»ÑÐ½ÑÐµ ÑÑÐ»ÑÐ³Ð¸
e-government
client-centric approach
state and municipal management
state and municipal services

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description: The purpose of the study is to develop proposals to improve the interaction of public authorities and the population based on digitalization in St. Petersburg. The following tasks were solved: - to consider the specifics of the organization of interaction between public authorities and the population on the basis of digitalization; - to study the regulatory and legal regulation of the sphere under study; - to analyze the current mechanism of interaction between public authorities and the population on the basis of digitalization (using the example of St. Petersburg) and analyze foreign experience; - to identify problems in the field under study; - to develop proposals for improving the research area and evaluate the expected effect. Research methods: comparative analysis, statistical analysis, observation, description, synthesis, sociological survey, formalization, generalization. The relevance of the study is due to the limited resources, as well as a large amount of work, there are a large number of problems in the field of interaction between public authorities and the population. The sources of information were data from domestic and foreign scientific research literature, official Internet resources. The following information technologies were used in the preparation of the work: processing of data arrays using Excel, processing of text information using Word, visualization of the presented data using PowerPoint. As part of the work, three projects were developed aimed at improving the interaction of public authorities and the population in St. Petersburg.