title: ÐÑÐ¾Ð±ÐµÐ½Ð½Ð¾ÑÑÐ¸ Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÐ¸ ÑÐµÑ Ð½Ð¸ÑÐµÑÐºÐ¾Ð³Ð¾ Ð¿Ð¸ÑÐ°ÑÐµÐ»Ñ Ð¿ÑÐ¸ ÑÐ¾ÑÑÐ°Ð²Ð»ÐµÐ½Ð¸Ð¸ Ð¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°ÑÐµÐ»ÑÑÐºÐ¾Ð¹ Ð´Ð¾ÐºÑÐ¼ÐµÐ½ÑÐ°ÑÐ¸Ð¸ Ðº Ð±ÑÑÐ¾Ð²Ð¾Ð¹ ÑÐµÑ Ð½Ð¸ÐºÐµ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Features of the technical writer's activity in the preparation of user documentation for household appliances
Creators: name: Ð¢Ð¸Ð¼ÑÐµÐ½ÐºÐ¾, ÐÐ¾Ð»Ð¸Ð½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2020
Subjects: ÑÐµÑ Ð½Ð¸ÑÐµÑÐºÐ°Ñ ÐºÐ¾Ð¼Ð¼ÑÐ½Ð¸ÐºÐ°ÑÐ¸Ñ
ÑÐµÑ Ð½Ð¸ÑÐµÑÐºÐ°Ñ Ð´Ð¾ÐºÑÐ¼ÐµÐ½ÑÐ°ÑÐ¸Ñ
ÑÐµÑÐµÐ²ÑÐµ Ð¶Ð°Ð½ÑÑ
Ð¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°ÑÐµÐ»ÑÑÐºÐ°Ñ Ð¸Ð½ÑÑÑÑÐºÑÐ¸Ñ
ÑÐµÑÐµÐ²Ð¾Ðµ Ð²Ð¾Ð·Ð´ÐµÐ¹ÑÑÐ²Ð¸Ðµ
ÑÐµÑÐµÐ²ÑÐµ ÑÐ°ÐºÑÐ¸ÐºÐ¸
ÑÐµÑÐµÐ²ÑÐµ ÑÑÑÐ°ÑÐµÐ³Ð¸Ð¸
Ð±ÑÑÐ¾Ð²Ð°Ñ ÑÐµÑ Ð½Ð¸ÐºÐ°
technical communication
technical documentation
speech genres
user manuals
speech exposure
speech tactics
speech strategies
household appliances

description: ÐÑÐµÐ´Ð¼ÐµÑÐ¾Ð¼ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ Ð²ÑÐ¿ÑÑÐºÐ½Ð¾Ð¹ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð¹ ÑÐ²Ð»ÑÑÑÑÑ
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description: The subject of research of the final qualification are the features of building the
text of the user manual, as well as the speech tools and techniques used in its
preparation. The purpose of the work is to determine the factors that affect the
understanding of user documentation by an addressee of any age group and level of
technical training, using the example of manuals for household appliances. The study
includes observation, description, an online survey of users of different age groups
and education, as well as a generalization with elements of a comprehensive analysis
of the texts of user manuals for household appliances presented in the "M.video"
store. The result of the study was the determination of structural errors in the
preparation of user manuals, as well as the definition of speech techniques that
positively and negatively affect the perception of manuals. The results of the work
can be applied both in the practice of teaching and further research on this topic, and
in the practical work of specialists in the field of technical communications.