title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¼Ð¾Ð´ÐµÐ»Ð¸ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ Ð½Ð° Ð¾ÑÐ½Ð¾Ð²Ðµ Ð¾Ð¿ÑÐ¸Ð¼Ð¸Ð·Ð°ÑÐ¸Ð¸ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð²
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Improvement of the company's business model based on business process optimization
Creators: name: ÐÑÐ»Ð¾Ð²Ð°, ÐÐ°Ð»ÐµÑÐ¸Ñ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2022
Subjects: Ð¾Ð±ÑÐ»ÑÐ¶Ð¸Ð²Ð°Ð½Ð¸Ðµ ÑÐ°Ð´Ð¸Ð¾- Ð¸ Ð½Ð°Ð²Ð¸Ð³Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð³Ð¾ Ð¾Ð±Ð¾ÑÑÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ
Ð±Ð¸Ð·Ð½ÐµÑ-Ð¼Ð¾Ð´ÐµÐ»Ñ
Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð²
Ð¾Ð¿ÑÐ¸Ð¼Ð¸Ð·Ð°ÑÐ¸Ñ
maintenance of radio- and navigation equipment
business model
business process modeling
optimization

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description: The subject of the graduate qualification work: "Improvement of the company's business model based on business process optimization". The purpose of this study is to create an improved business model of the company by analyzing in detail the main processes and developing measures aimed at improving the efficiency of the company and the satisfaction of internal and external customers. To achieve this goal, the following tasks were solved in the work:theoretical approaches to building business models and analyzing the maturity level of process management were considered; various aspects of the company's activity were studied, its current business model was built; modeling of the main business processes was carried out and measures for their improvement were developed; an improved business model of the company's work was developed. The object of the study was the company "Communication and Radio Navigation", one of the leading players in the market of service maintenance of ship radio navigation equipment. Based on a comprehensive study of the company's activities, its actual business model was built according to the methodology of A. Osterwalder and I. Pigneur. The main part of the work was devoted to the description, analysis and optimization of business processes that reflect the two main activities of the organization: the sale of equipment and the provision of services. The construction of process models was carried out using the IDEF0 and BPMN modeling methodologies in the Edraw Max program. An important part of the process analysis was the definition of goals and criteria for their optimization, based on the developed system of key performance indicators with the definition of their recommended values. The result of the study is an improved business model of the company, built taking into account the developed measures to improve the organization of processes and increase the efficiency of their implementation.