title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° ÑÐ¸ÑÑÐµÐ¼Ñ Ð¼Ð¾ÑÐ¸Ð²Ð°ÑÐ¸Ð¸ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð² Ð¾ÑÐ³Ð°Ð½Ð° Ð³Ð¾ÑÑÐ´Ð°ÑÑÑÐ²ÐµÐ½Ð½Ð¾Ð³Ð¾ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ Ð² ÑÐµÐ»ÑÑ Ð¿Ð¾Ð¾ÑÑÐµÐ½Ð¸Ñ ÑÐ°Ð·Ð²Ð¸ÑÐ¸Ñ ÐºÐ»Ð¸ÐµÐ½ÑÐ¾Ð¾ÑÐ¸ÐµÐ½ÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð½Ð¾Ð³Ð¾ Ð¿Ð¾Ð´Ñ Ð¾Ð´Ð° (Ð½Ð° Ð¿ÑÐ¸-Ð¼ÐµÑÐµ ÐÐÐÐ¡ Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³Ð°)
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Development of a mo-tivation system for employees of a public administration body in order to en-courage the development of a client-oriented approach (using the example of the GIMS of St. Petersburg)
Creators: name: Ð¡ÑÐµÐ¿Ð°Ð½Ð¾Ð², Ð Ð¾Ð¼Ð°Ð½
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2022
Subjects: ÑÐ¸ÑÑÐµÐ¼Ð° Ð¼Ð¾ÑÐ¸Ð²Ð°ÑÐ¸Ð¸
Ð³Ð¾ÑÑÐ´Ð°ÑÑÑÐ²ÐµÐ½Ð½Ð¾Ðµ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ
ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¸
Ð¿Ð¾Ð¾ÑÑÐµÐ½Ð¸Ðµ
ÑÐ°Ð·Ð²Ð¸ÑÐ¸Ðµ
ÐºÐ»Ð¸ÐµÐ½ÑÐ¾Ð¾ÑÐ¸ÐµÐ½ÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð½ÑÐ¹ Ð¿Ð¾Ð´Ñ Ð¾Ð´
motivation system
public administration
employees
encouragement
development
customer-oriented approach

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description: This work is devoted to the development of a motivation system for employees of the state administration body in order to encourage the devel-opment of a client-oriented approach (using the example of the GIMS of St. Petersburg).Tasks that were achieved during the work: 1. Study the theoretical foundations of motivational activity.2. Analyze the motivation of employees of the GIMS of St. Peters-burg. 3. Develop proposals to improve the motivation system of the staff of the GIMS of St. Petersburg.To achieve this goal, the theoretical foundations of motivational ac-tivity were first studied, including the theoretical foundations of staff moti-vation, regulatory and legal acts governing the motivation of public servants, as well as the concept and principles of organizing a client-oriented approach in the activities of public administration bodies.Work itself was made on the basis of the GIMS of St. Petersburg, where an analysis of its activities as a typical state management body was carried out, as well as an analysis of the current system of motivation of the personnel of this organization.As a result, proposals were developed to improve the motivation sys-tem of the staff of the GIMS of St. Petersburg and the effect of the implemen-tation of these proposals was evaluated. The results obtained indicate the effectiveness of the implementation of the recommendations proposed in the work on the creation of a system of motivation for the staff of the GIMS of St. Petersburg in order to encourage the development of a client-oriented approach