<em><strong>Leadership in Businesses Adopting the Ethical Use of Artificial Intelligence (AI)</strong></em>
Creators: name: Ward, Leanne
Publisher: name: Torrens University Australia
Year: 2023
Subjects: Business information management (incl. records, knowledge and intelligence)
Business information systems

description: My Leadership Critique is a longitudinal view at how my Personal Contingent Leadership Paradigm (PCLP) has evolved and consists of propositions regarding my values and leadership practices that have evolved as I respond to my unique set of conditions. Case Study Research with 20 embedded units of analysis is used to identify and demonstrate my values and to justify my starting PCLP. Through reflection, I identified my persistent worries and how I will address them in my aspirational PCLP. As a result of my research, I have reflected and evolved how I coach others. The research question considers how my PCLP Paradigm should evolve to lead in businesses to encourage, inspire and facilitate the ethical use of AI. My persistent worries concern how and why some people make the choice to do the wrong thing even when there is another alternative and this is explored as it is relevant to the ethical or non-ethical use of AI and will improve my aspirational PCLP. I explore the proposition of how we could allow people to have a voice and take a stand in our businesses in an effective way. My research into how to lead to encourage the ethical use of AI comes about as several elements converge which have not in the past. Our world is globally connected as it has never been before, as a result of almost three decades of the internet. Versions of what is called AI technology have been around for many decades but only in recent times have we had sufficiently cost-effective storage and compute power to allow AI technology to rapidly develop. With this growth comes the opportunity to make significant profits and grow market share and businesses need to make choices to do so ethically and not to misuse AI technologies for pure gain. The literature review covers contemporary ethical issues with AI including a review of recent cases where employees have taken a stand against their employers’ choices where they viewed an AI project as being unethical. I review several historical experiments and cases for insight into why people choose to do the wrong thing even when they have a choice not to, to understand what could be adapted to encourage our businesses to use AI ethically A review of leadership theories to support my starting and aspirational PCLP is included. As a result of this research, I have developed a set of Leadership Practices which underpin how I operationalise my aspirational PCLP and these could be implemented by other leaders in similar environments. These will be discussed in Chapter 7 and are summarised below:  Creating the best environment for people  Educate, communicate and share stories on Ethics and AI.  Diversity of our teams that engage in AI projects.  Governance led by an ‘AI Ethics’ Council  Servant Leadership, co-creating the future and reverse mentoring. As with all research, my research has limitations which are identified in Chapter 8 as well as opportunities for future research.