title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¸ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ðµ ÑÐ¸ÑÑÐ¾Ð²Ð¾Ð³Ð¾ ÑÐµÑÐµÐ½Ð¸Ñ Ð´Ð»Ñ ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ñ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¸ ÐÐ¢-Ð¿Ð¾Ð´Ð´ÐµÑÐ¶ÐºÐ¸ Ð½Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Development and implementation of a digital solution to improve the organization of it support at the enterpris
Creators: name: ÐÐ°ÑÐºÐ¾Ð², ÐÐ¼Ð¸ÑÑÐ¸Ð¹
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2023
Subjects: Ð¸Ð½Ð´ÑÑÑÑÐ¸Ñ Ð³Ð¾ÑÑÐµÐ¿ÑÐ¸Ð¸Ð¼ÑÑÐ²Ð°
ÑÐ¸ÑÑÐµÐ¼Ð° Ð¿ÑÐ¾Ð´Ð²Ð¸Ð¶ÐµÐ½Ð¸Ñ
ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ
ÑÐ¸ÑÑÐ¾Ð²Ð°Ñ ÑÑÐ°Ð½ÑÑÐ¾ÑÐ¼Ð°ÑÐ¸Ñ
ÑÐ¸ÑÑÐ¾Ð²Ð°Ñ Ð¿Ð»Ð°ÑÑÐ¾ÑÐ¼Ð°
hospitality industry
promotion system
efficiency
digital transformation
digital platform

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description: The purpose of the research isÂ  to develop ways and proposals to improve the efficiency of the hotel business through the use of digital technologies on the example of the Hilton hotel chain in Russia. The research was carried out on the basis ofÂ  materials from the Hilton hotel chain. The subject of the thesisÂ  is the specifics and mechanisms of the use of digital technologies in the activities of the Hilton hotel chain. Research methods: historical method; method of complex analysis; dialectical method of cognition; methods of analysis and synthesis; formal-logical method; method of systematization and modeling. The main results of the study: within the framework of this study, the digital platform in the context of the hotel business is interpreted primarily as a set of operations, tools and procedures based on information and communication technologies and digital tools, processes, the use of which in the activities of the hotel can significantly simplify the process of managing its socio-economic activities. The field of application of resultsÂ  is the digital transformation of the hospitality industry. The scientific novelty is the developed and reasoned measures and actions that involve the successful and effective implementation of digital technologies in the hotel industry in Russia. Conclusions: 1. The efficiency of the hotel industry largely depends on external factors of the functioning of the industry. 2. The main directions of further use of information technologies in the hotel business are: the use of artificial intelligence, augmented reality technology, self-service technology, the use of voice assistants and chatbots, face reading technology, the development of "contactless" service, the use of online and other virtual ordering methods, robotics, mobile applications, cloud services, RFID-labels, etc. 3. Within the framework of this study, the digital platform in the context of the hotel business is interpreted primarily as a set of operations, tools and procedures based on information and communication technologies and digital tools, processes, the use of which in the activities of the hotel can significantly simplify the process of managing its socio-economic activities.