title: Management processes and workflow automation in funeral and ritual activities
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: ÐÐ²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð² ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ Ð¸ Ð´Ð¾ÐºÑÐ¼ÐµÐ½ÑÐ¾Ð¾Ð±Ð¾ÑÐ¾ÑÐ° Ð² Ð¿Ð¾Ñ Ð¾ÑÐ¾Ð½Ð½Ð¾Ð¹ Ð¸ ÑÐ¸ÑÑÐ°Ð»ÑÐ½Ð¾Ð¹ Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÐ¸
Creators: name: ÐÐ¸ÑÑÐºÐ¾Ð²Ð°, ÐÐ»ÐµÐ½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2023
Subjects: Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ
Ð³Ð¾ÑÑÐ´Ð°ÑÑÑÐ²ÐµÐ½Ð½ÑÐµ ÑÑÐ»ÑÐ³Ð¸
Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ¸ÑÑÐµÐ¼Ð°
Ð¿Ð¾Ñ Ð¾ÑÐ¾Ð½Ð½Ð°Ñ Ð¸ ÑÐ¸ÑÑÐ°Ð»ÑÐ½Ð°Ñ Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÑ
ÑÐ¾Ð·Ð´Ð°Ð½Ð¸Ðµ Ð¸ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ðµ ÑÐ¸ÑÑÐµÐ¼Ñ
automation
public services
information system
funeral and ritual activities
system creation and implementation

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description: The purpose of the research is to study the possibilities of workflow and management automation processes in funeral and ritual activities, as well as developing a solution for digitalization the activities of organizations engaged in funeral and ritual services. The research was carried out on the basis of the funeral and ritual activities in the regions of the Russian Federation. The subject of the thesis are the processes of management and workflow when decease registering and organizing a funeral. Research methods: data collection and analysis, business process modelling, as well as methods of analysis of project effectiveness. The main results of the study: the prerequisites for funeral and ritual processes automation were analyzed; the analysis of the existing workflow and management processes in the funeral and ritual activities was made; the bottlenecks were identified, a solution for their elimination was proposed; the system developed within the processes automation was described; the project management plan for the creation and implementation of an information system was framed; the analysis of the effect of the implementation of the developed system was made. The field of application of results is the funeral and ritual activities in the regions of the Russian Federation. The scientific novelty of research is the description of the state IT solution that allows complex automation of the processes of management and workflow when decease registering and organizing a funeral. Conclusions. The tasks of the thesis have been solved, the goal has been achieved. The results obtained have signs of scientific novelty.