title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° Ð³Ð°Ð·Ð¾ÑÑÐ°Ð½ÑÐ¿Ð¾ÑÑÐ½Ð¾Ð³Ð¾ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Improving the quality management system of a gas transportation enterprise
Creators: name: ÐÐ¸Ð³Ð°Ð»ÐºÐ¸Ð½Ð°, ÐÐ°ÑÐ¸Ñ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2024
Subjects: ÑÐ¸ÑÑÐµÐ¼Ð° Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð°
ÑÐ´Ð¾Ð²Ð»ÐµÑÐ²Ð¾ÑÐµÐ½Ð½Ð¾ÑÑÑ Ð¿Ð¾ÑÑÐµÐ±Ð¸ÑÐµÐ»ÐµÐ¹
Ð¿ÑÐ¾ÑÐµÑÑÐ½ÑÐ¹ Ð¿Ð¾Ð´Ñ Ð¾Ð´
Ð°Ð½Ð°Ð»Ð¸Ð· Ð¸ Ð¿ÐµÑÐµÑÐ°Ð±Ð¾ÑÐºÐ°
quality management system
customer satisfaction
process approach
analysis and processing

description: Ð ÑÐ°Ð±Ð¾ÑÐµ ÑÐ°ÑÑÐ¼Ð°ÑÑÐ¸Ð²Ð°Ð»Ð°ÑÑ Ð¿Ð¾Ð´Ð³Ð¾ÑÐ¾Ð²ÐºÐ° ÑÐ¸ÑÑÐµÐ¼Ñ Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° Ð³Ð°Ð·Ð¾ÑÑÐ°Ð½ÑÐ¿Ð¾ÑÑÐ½Ð¾Ð³Ð¾ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ Ðº Ð¾ÑÐµÑÐµÐ´Ð½Ð¾Ð¹ ÑÐµÑÑÐ¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¸. ÐÑÐ¾Ð²Ð¾Ð´Ð¸Ð»ÑÑ Ð°Ð½Ð°Ð»Ð¸Ð· Ð½Ð°Ð¸Ð»ÑÑÑÐµÐ³Ð¾ Ð²Ð°ÑÐ¸Ð°Ð½ÑÐ° ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° ÑÐ°ÑÑÐ¼Ð°ÑÑÐ¸Ð²Ð°ÐµÐ¼Ð¾Ð³Ð¾ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ Ð½Ð° Ð¾ÑÐ½Ð¾Ð²Ðµ Ð·Ð°ÐºÐ»ÑÑÐµÐ½Ð¸Ñ Ð¿Ð¾ÑÐ»Ðµ Ð²Ð½ÑÑÑÐµÐ½Ð½ÐµÐ¹ Ð¿ÑÐ¾Ð²ÐµÑÐºÐ¸ Ð½Ð° ÑÐ¾Ð¾ÑÐ²ÐµÑÑÑÐ²Ð¸Ðµ ÑÑÐ°Ð½Ð´Ð°ÑÑÐ°Ð¼, Ð°Ð½Ð°Ð»Ð¸Ð· Ð¸ Ð¿ÐµÑÐµÑÐ°Ð±Ð¾ÑÐºÐ° ÑÐ¿ÑÐ°Ð²Ð»ÑÑÑÐ¸Ñ, Ð¾ÑÐ½Ð¾Ð²Ð½ÑÑ Ð¸ Ð¾Ð±ÐµÑÐ¿ÐµÑÐ¸Ð²Ð°ÑÑÐ¸Ñ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð², ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° ÐºÐ¾Ð½ÑÑÐ¾Ð»ÑÐ½ÑÑ ÐºÐ°ÑÑ, Ð¿Ð¾Ð´Ð³Ð¾ÑÐ¾Ð²ÐºÐ° Ð´Ð²ÑÑ Ð²Ð°ÑÐ¸Ð°Ð½ÑÐ¾Ð² ÑÐµÐ°Ð»Ð¸Ð·Ð°ÑÐ¸Ð¸ Ð¿ÑÐ¾ÐµÐºÑÐ° Ð¸ Ð²ÑÐ±Ð¾Ñ Ð»ÑÑÑÐµÐ³Ð¾ Ð¸Ð· ÑÐ°ÑÑÐ¼Ð¾ÑÑÐµÐ½Ð½ÑÑ. ÐÐ¾ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐ°Ð¼ ÑÐ°Ð±Ð¾ÑÑ Ð±ÑÐ»Ð¾ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ð¾ Ð´Ð²Ð° Ð²Ð°ÑÐ¸Ð°Ð½ÑÐ° ÑÐµÐ°Ð»Ð¸Ð·Ð°ÑÐ¸Ð¸ Ð¿ÑÐ¾ÐµÐºÑÐ°, ÐºÐ¾ÑÐ¾ÑÑÐµ Ð¿Ð¾ÑÐ¿Ð¾ÑÐ¾Ð±ÑÑÐ²ÑÐµÑ ÑÑÐ¿ÐµÑÐ½Ð¾Ð¼Ñ Ð¿ÑÐ¾ÑÐ¾Ð¶Ð´ÐµÐ½Ð¸Ñ ÑÐµÑÐµÑÑÐ¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð³Ð¾ Ð°ÑÐ´Ð¸ÑÐ° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸ÐµÐ¼. ÐÐ»Ñ Ð¿ÑÐ¾ÐµÐºÑÐ° Ð±ÑÐ»Ð¸ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ñ Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼ÑÐµ ÑÐ°Ð³Ð¸ ÑÐµÐ°Ð»Ð¸Ð·Ð°ÑÐ¸Ð¸, ÐºÐ°Ð»ÐµÐ½Ð´Ð°ÑÐ½ÑÐ¹ Ð¿Ð»Ð°Ð½ Ð¿ÑÐ¾ÐµÐºÑÐ°, ÑÐ°ÑÑÑÐ¸ÑÐ°Ð½Ñ Ð·Ð°ÑÑÐ°ÑÑ Ð½Ð° ÑÐµÐ°Ð»Ð¸Ð·Ð°ÑÐ¸Ñ, ÑÐ°ÑÑÐ¼Ð¾ÑÑÐµÐ½Ñ ÑÐ¸ÑÐºÐ¸ Ð¿ÑÐ¾ÐµÐºÑÐ°, Ð° ÑÐ°ÐºÐ¶Ðµ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ñ ÐºÐ¾Ð½ÑÑÐ¾Ð»ÑÐ½ÑÐµ ÐºÐ°ÑÑÑ Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð² Â«ÐÐ°ÐºÑÐ¿ÐºÐ¸Â» Ð¸ Â«Ð£Ð¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ Ð¼Ð°ÑÐµÑÐ¸Ð°Ð»ÑÐ½Ð¾-ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¾Ð³Ð¾ ÑÐ½Ð°Ð±Ð¶ÐµÐ½Ð¸Ñ.
description: In this paper, the preparation of the quality management system of a gas transportation enterprise for certification was considered. The work analyzed the best option for improving the quality management system of the enterprise in question based on completion after internal verification for compliance with standards, analysis and re-development of managers, main and supporting business processes, preparation of two project implementation options and selection of the most effective one. Based on the results of the work, two options for the implementation of the project were developed, which will contribute to the successful completion of the recertification audit by the enterprise. The necessary implementation steps, a project calendar plan was developed for the project, the costs of implementation were calculated, the risks of the project were considered, and the best option of the two considered was selected.