title: Ð£Ð¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼ Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½ÑÑ ÑÑÐ»ÑÐ³ Ð² Ð»Ð¾ÐºÐ°Ð»ÑÐ½Ð¾Ð¹ Ð²ÑÑÐ¸ÑÐ»Ð¸ÑÐµÐ»ÑÐ½Ð¾Ð¹ ÑÐµÑÐ¸ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Quality management of information services in the local computer network of the enterprise
Creators: name: ÐÑÑÑÐµÐ², Ð¡ÐµÑÐ³ÐµÐ¹
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2021
Subjects: ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼
Ð»Ð¾ÐºÐ°Ð»ÑÐ½Ð°Ñ Ð²ÑÑÐ¸ÑÐ»Ð¸ÑÐµÐ»ÑÐ½Ð°Ñ ÑÐµÑÑ
Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ð½Ð°Ñ ÑÐ¸ÑÑÐµÐ¼Ð° ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ
Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½ÑÐµ ÑÑÐ»ÑÐ³Ð¸
Ð¼ÐµÑÐ¾Ð´Ð¸ÐºÐ°
ÐºÐ°ÑÐµÑÑÐ²Ð¾ ÑÑÐ»ÑÐ³
Ð°Ð½ÐºÐµÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ
Ð¾ÑÐµÐ½ÐºÐ°
Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð¸Ñ
quality management
local area network
automated control system
information services
methodology
quality of services
questionnaire
evaluation
proposals

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description: The topic of the final qualifying work: "Quality management of information services in the local computer network of the enterprise". The object of the study is the LAN of the enterprise. The subject of the study is the mechanisms (patterns) of quality management of information services of the enterprise LAN. The purpose of the master's thesis is to improve the quality of information services provided in the LAN of the enterprise. To achieve the goal, the following tasks are set: analysis of the quality management problem of the enterprise LAN, development of a sequence for assessing the quality of information services of the enterprise LAN. Within the framework of the conducted research, the processes of automation of management at the enterprise are considered, the main levels of management are presented. The substantiation of the relevance of the problem of LAN quality management of the enterprise was carried out, a feasibility study of the developed proposals was carried out. Research methods: theoretical analysis, systematic approach, generalization of experience, modeling, statistical and economic analysis. WRC results: 1. The methodology of quality management of information services of the LAN of the enterprise. 2. Proposals for the application of the methodology for managing the quality of information services in the LAN of the enterprise. Scope of application: during the design and operation of the LAN of the enterprise, as well as in research works devoted to quality improvement issues. Conclusion: based on the results of the study, a scientific and methodological apparatus for managing the quality of information services of the enterprise's LAN is presented, as well as proposals for the application of methods for managing the quality of information services that ensure quality improvement at the enterprise are developed.