title: ÐÐ²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ Ð¿ÑÐ¾ÑÐµÑÑÐ° Ð¾Ð±ÑÐ°Ð±Ð¾ÑÐºÐ¸ Ð¿ÐµÑÐ²Ð¸ÑÐ½ÑÑ Ð´Ð¾ÐºÑÐ¼ÐµÐ½ÑÐ¾Ð² Ð² Ð°Ð²Ð¸Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð¹ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Automation of primary document processing in an aviation company
Creators: name: ÐÐ°ÑÐ¼Ð¾Ð², ÐÐ°Ð²Ð¸Ð´
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2022
Subjects: Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑ
Ð´Ð¾ÐºÑÐ¼ÐµÐ½ÑÐ°ÑÐ¸Ñ
Ð¿ÑÐµÐ´ÑÑÐ°Ð²Ð¸ÑÐµÐ»ÑÑÑÐ²Ð¾
Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ
Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ðµ
abbyy
ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ
business process
documentation
representation
automation
implementation
efficiency

description: Ð¦ÐµÐ»Ñ ÑÐ°Ð±Ð¾ÑÑ â Ð´Ð¾ÐºÐ°Ð·Ð°ÑÐµÐ»ÑÑÑÐ²Ð¾ Ð½ÐµÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ ÑÐµÐºÑÑÐµÐ³Ð¾ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ°, Ð° ÑÐ°ÐºÐ¶Ðµ Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾ÑÑÐ¸ Ð² Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ð¸ Ñ ÑÐµÐ»ÑÑ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ñ ÐµÐ³Ð¾ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸. ÐÐ°Ð´Ð°ÑÐ¸ ÑÐ°Ð±Ð¾ÑÑ:-Â  Ð¸Ð·ÑÑÐµÐ½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ° Ð¿ÑÐµÐ´ÑÑÐ°Ð²Ð¸ÑÐµÐ»ÑÑÑÐ²;-Â  ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐµÑÐºÐ¾Ðµ Ð¸ ÐºÐ°ÑÐµÑÑÐ²ÐµÐ½Ð½Ð¾Ðµ Ð¾Ð±Ð¾ÑÐ½Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð½ÐµÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸;-Â  Ð¿Ð¾ÑÑÑÐ¾ÐµÐ½Ð¸Ðµ ÑÐµÐ»ÐµÐ²Ð¾Ð¹ Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÑ;-Â  Ð¾Ð±Ð¾ÑÐ½Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾ÑÑÐ¸ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ð¸. Ð Ð°Ð±Ð¾ÑÐ° Ð²ÑÐ¿Ð¾Ð»Ð½ÐµÐ½Ð° Ð½Ð° Ð¼Ð°ÑÐµÑÐ¸Ð°Ð»Ð°Ñ Ð¾ Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÐ¸ ÐºÑÑÐ¿Ð½Ð¾Ð¹ Ð°Ð²Ð¸Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð¹ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ Ð Ð¾ÑÑÐ¸Ð¸. ÐÐµÑÐ¾Ð´Ñ: Ð¼ÑÐ»ÑÑÐ¸ÐºÑÐ¸ÑÐµÑÐ¸Ð°Ð»ÑÐ½ÑÐ¹ Ð²Ð·Ð²ÐµÑÐµÐ½Ð½ÑÐ¹ Ð²ÑÐ±Ð¾Ñ, Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð², Ð°Ð½Ð°Ð»Ð¸Ð· Ð´Ð°Ð½Ð½ÑÑ, Ð¸Ð½ÑÑÑÑÐ¼ÐµÐ½ÑÑ Ð¸Ð½ÑÐ¾Ð³ÑÐ°ÑÐ¸ÐºÐ¸, Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÐ½Ð¾Ðµ Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ, Ð¼ÐµÑÐ¾Ð´Ñ Ð¾ÑÐµÐ½ÐºÐ¸ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ Ð¿ÑÐ¾ÐµÐºÑÐ¾Ð². ÐÑÐ½Ð¾Ð²Ð½ÑÐµ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÑ ÑÐ°Ð±Ð¾ÑÑ: - Ð¿Ð¾ÑÑÑÐ¾ÐµÐ½Ð¸ÐµÐ¼ Ð¼Ð¾Ð´ÐµÐ»Ð¸ Â«ÐÑÐ¾ÑÐµÐ´ÑÑÐ°Â» Ð¾ÑÐµÐ½ÐµÐ½Ð° ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÐ¸ Ð¿ÑÐµÐ´ÑÑÐ°Ð²Ð¸ÑÐµÐ»ÑÑÑÐ²;- Ð¾Ð¿ÑÐµÐ´ÐµÐ»ÐµÐ½Ð° ÑÐµÐºÑÑÐ°Ñ Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÐ° Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ°, Ð¿Ð¾ÑÑÑÐ¾ÐµÐ½Ð° Ð´Ð¸Ð°Ð³ÑÐ°Ð¼Ð¼Ð° AS IS;- Ð²ÑÑÐ²Ð»ÐµÐ½Ñ Ð¾ÑÐ½Ð¾Ð²Ð½ÑÐµ Ð¿ÑÐ¸ÑÐ¸Ð½Ñ Ð´Ð»Ñ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ð¸ Ð¿ÑÐ¾ÑÐµÑÑÐ°, Ð¿Ð¾ÑÑÑÐ¾ÐµÐ½Ð° ÐºÐ°ÑÑÐ° Ð¼Ð¾ÑÐ¸Ð²Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð³Ð¾ ÑÐ°ÑÑÐ¸ÑÐµÐ½Ð¸Ñ;- Ð¾Ð±Ð¾ÑÐ½Ð¾Ð²Ð°Ð½Ð° Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾ÑÑÐ¸ Ð² Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ð¸ Ð¿ÑÐ¾ÑÐµÑÑÐ°, Ð¿Ð¾ÑÑÑÐ¾ÐµÐ½Ð° Ð´Ð¸Ð°Ð³ÑÐ°Ð¼Ð¼Ð° TO BE.ÐÑÐ°ÐºÑÐ¸ÑÐµÑÐºÐ°Ñ Ð·Ð½Ð°ÑÐ¸Ð¼Ð¾ÑÑÑ ÑÐ°Ð±Ð¾ÑÑ Ð¾Ð¿ÑÐµÐ´ÐµÐ»ÑÐµÑÑÑ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐ°Ð¼Ð¸ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ð¸ Ð´Ð»Ñ Ð°Ð²Ð¸Ð°ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸: ÑÐ¾ÐºÑÐ°ÑÐµÐ½Ð¸Ðµ Ð²ÑÐµÐ¼ÐµÐ½Ð¸ Ð½Ð° Ð¾Ð±ÑÐ°Ð±Ð¾ÑÐºÑ Ð¿ÐµÑÐ²Ð¸ÑÐ½ÑÑ Ð´Ð¾ÐºÑÐ¼ÐµÐ½ÑÐ¾Ð² Ð² 2,5 ÑÐ°Ð·Ð°, ÑÐ¾ÐºÑÐ°ÑÐµÐ½Ð¸Ðµ ÐºÐ¾Ð»Ð¸ÑÐµÑÑÐ²Ð° Ð½ÐµÐºÐ¾ÑÑÐµÐºÑÐ½Ð¾ Ð²Ð²ÐµÐ´ÐµÐ½Ð½ÑÑ Ð´Ð°Ð½Ð½ÑÑ Ð´Ð¾ Ð¼ÐµÐ½ÐµÐµ 1%, Ð¿ÑÐµÐ´ÑÑÐ°Ð²Ð¸ÑÐµÐ»ÑÑÑÐ²Ð° ÑÐ¼Ð¾Ð³Ñ ÑÐ¾ÑÑÐµÐ´Ð¾ÑÐ¾ÑÐ¸ÑÑÑÑ Ð½Ð° Ð¾ÑÐ½Ð¾Ð²Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÐµ, Ð½Ð° Ð¾Ð±ÑÐ»ÑÐ¶Ð¸Ð²Ð°Ð½Ð¸Ð¸ Ð¿Ð°ÑÑÐ°Ð¶Ð¸ÑÐ¾Ð², Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð° Ð¾Ð±ÑÐ»ÑÐ¶Ð¸Ð²Ð°Ð½Ð¸Ñ, Ð·Ð°ÐºÑÐµÐ¿Ð»ÐµÐ½Ð¸Ðµ Ð¸ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ðµ Ð¿Ð¾Ð·Ð¸ÑÐ¸Ð¹ Ð² ÐºÑÑÐ¿Ð½ÑÑ Ð°Ð²ÑÐ¾ÑÐ¸ÑÐµÑÐ½ÑÑ Ð°Ð²Ð¸Ð°ÑÐ¸Ð¾Ð½Ð½ÑÑ ÑÐµÐ¹ÑÐ¸Ð½Ð³Ð°Ñ. ÐÑÐ²Ð¾Ð´Ñ. ÐÐ°Ð´Ð°ÑÐ¸ ÐÐÐ  ÑÐµÑÐµÐ½Ñ, ÑÐµÐ»Ñ Ð´Ð¾ÑÑÐ¸Ð³Ð½ÑÑÐ°, Ð¾Ð¿ÑÐµÐ´ÐµÐ»ÐµÐ½Ð° Ð¾Ð±Ð»Ð°ÑÑÑ Ð¿ÑÐ¸Ð¼ÐµÐ½ÐµÐ½Ð¸Ñ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐ¾Ð².
description: The purpose of the work â proving the inefficiency of the current business process and the need for automation to improve its efficiency. Tasks of work:-Â  study of the business process of representative offices;-Â  economic and qualitative justification of process inefficiency;-Â  target architecture design;-Â  justification for automation.Work is performed on the basis of big Russian aviation company activities. Methods used: multicriteria decision analysis, business process modeling, data analysis, infographic tools, architectural modelling, methods for evaluating the effectiveness of projects. Work results: - the construction of the "Procedure" model assessed the effectiveness of representation offices;- the definition of current business process architecture, constructing the AS-IS model;- identifying the main reasons for process automation, building a motivational extension map;- justification of the need for process automation, creating the TO-BE diagram. The practical significance of the work is determined by the results of automation for the airline: reduction of time for processing of primary documents by 2.5 times, reduction of incorrectly entered data to less than 1%, representation offices will be able to focus on basic work, on passenger service, improvement of quality of service, consolidation and improvement of positions in major reputable aviation ratings.Conclusions. The tasks of the thesis have been solved, the goal has been achieved, the scope of the results has been determined.