title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ ÑÐ¸ÑÑÐµÐ¼Ñ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ Ð¼ÐµÐ¶Ð´ÑÐ½Ð°ÑÐ¾Ð´Ð½Ð¾Ð¹ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸ÐµÐ¹
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Development the management system of the international company
Creators: name: ÐÐ»Ð¿ÐµÐ½Ð¸Ð´Ð·Ðµ, ÐÐµÐ¾ÑÐ³Ð¸Ð¹
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2019
Subjects: ÑÐ¸ÑÑÐµÐ¼Ð° ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ
Ð°Ð½Ð°Ð»Ð¸Ð·
Ð¿ÑÐ¾Ð³Ð½Ð¾Ð·
ÑÐµÑÐ²Ð¸ÑÐ½Ð¾Ðµ ÑÐµÑÐµÐ½Ð¸Ðµ Ð·Ð°Ð´Ð°Ñ
ÐºÐ¾Ð½ÑÑÐ¾Ð»Ñ ÐºÐ°ÑÐµÑÑÐ²Ð°
ÑÐµÐ¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ñ
management system
analysis
forecast
services problems solving
quality management
reorganization

description: ÐÐ±ÑÐµÐºÑÐ¾Ð¼ ÑÐ°Ð±Ð¾ÑÑ ÑÐ²Ð»ÑÐµÑÑÑ "Nissan Motors Official Services", Ð¿Ð¾Ð´ÑÐ°Ð·Ð´ÐµÐ»ÐµÐ½Ð¸ÐµÐ¼, ÑÐ²Ð»ÑÑÑÐ¸Ð¼ÑÑ Ð¾ÑÐ¸ÑÐ¸Ð°Ð»ÑÐ½ÑÐ¼ ÑÐµÑÐ²Ð¸ÑÐ½ÑÐ¼ ÑÐµÐ½ÑÑÐ¾Ð¼ Nissan, Ð·Ð°Ð½Ð¸Ð¼Ð°ÑÑÐ¸Ð¼ÑÑ Ð¿Ð¾ÑÐ¸Ð½ÐºÐ¾Ð¹ Ð°Ð²ÑÐ¾ Ð¸ Ð·Ð°Ð¼ÐµÐ½Ð¾Ð¹ ÐºÐ¾Ð¼Ð¿Ð»ÐµÐºÑÑÑÑÐ¸Ñ. ÐÐ»Ð°Ð²Ð½Ð°Ñ ÑÐµÐ»Ñ ÑÐ¾ÑÑÐ¾Ð¸Ñ Ð² ÑÐ¾Ð¼, ÑÑÐ¾Ð±Ñ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°ÑÑ ÑÐ¸ÑÑÐµÐ¼Ñ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ, ÐºÐ¾ÑÐ¾ÑÐ°Ñ Ð¿ÑÐ¸Ð²ÐµÐ´ÐµÑ Ðº Ð±Ð¾Ð»ÑÑÐµÐ¹ ÑÐ´Ð¾Ð²Ð»ÐµÑÐ²Ð¾ÑÐµÐ½Ð½Ð¾ÑÑÐ¸ Ð¿Ð¾ÑÑÐµÐ±Ð¸ÑÐµÐ»Ñ Ð¸ Ð»Ð¾ÑÐ»ÑÐ½Ð¾ÑÑÐ¸ Ðº Ð±ÑÐµÐ½Ð´Ñ.
ÐÐµÑÐ¾Ð´Ð¾Ð»Ð¾Ð³Ð¸Ñ ÑÐ°ÐºÐ¾Ð²Ð°, ÑÑÐ¾ Ð½ÑÐ¶Ð½Ð¾ Ð¿ÑÐ¾Ð°Ð½Ð°Ð»Ð¸Ð·Ð¸ÑÐ¾Ð²Ð°ÑÑ ÑÐµÐºÑÑÐµÐµ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ Ð² ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸, ÐµÐµ Ð¿Ð¾Ð·Ð¸ÑÐ¸Ð¾Ð½Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ, ÑÐ¸Ð»ÑÐ½ÑÐµ Ð¼ÐµÑÑÐ°, ÑÐ»Ð°Ð±ÑÐµ Ð¼ÐµÑÑÐ°, Ð¸ Ð¸Ð´ÐµÐ½ÑÐ¸ÑÐ¸ÑÐ¸ÑÐ¾Ð²Ð°ÑÑ Ð²ÐµÑÑ Ð¿Ð¾ÑÐµÐ½ÑÐ¸Ð°Ð», ÑÑÐ¾ ÐµÑÑÑ Ñ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸.
ÐÐ¾ÑÐ»Ðµ Ð²ÑÑÐ²Ð»ÐµÐ½Ð¸Ñ Ð¿ÑÐ¾Ð±Ð»ÐµÐ¼ Ð¸ Ð¿Ð¾ÑÐµÐ½ÑÐ¸Ð°Ð»Ð° ÑÑÐ° ÑÐ°Ð±Ð¾ÑÐ° Ð¿ÑÐµÐ´Ð»Ð°Ð³Ð°ÐµÑ Ð½ÐµÐºÐ¾ÑÐ¾ÑÑÐµ ÑÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ñ, ÐºÐ¾ÑÐ¾ÑÑÐ¹ Ð¿ÑÐ¸Ð²ÐµÐ´ÐµÑ Ðº ÑÐ»ÑÑÑÐµÐ½Ð¸Ñ Ð¼Ð½Ð¾Ð³Ð¸Ñ Ð¾Ð¿ÐµÑÐ°ÑÐ¸Ð¹ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸, Ð¾Ð±ÐµÑÐ¿ÐµÑÐ¸ÑÑ Ð½Ð¾Ð²ÑÑ ÐºÐ»Ð¸ÐµÐ½ÑÐ¾Ð² Ð¸ ÑÐ´ÐµÐ»Ð°ÑÑ ÑÐµÐºÑÑÐ¸Ñ ÐºÐ»Ð¸ÐµÐ½ÑÐ¾Ð² Ð±Ð¾Ð»ÐµÐµ Ð²ÐµÑÐ½ÑÐ¼Ð¸ Ð±ÑÐµÐ½Ð´Ñ.
ÐÐ¾Ð²Ð¾ÑÑ Ð¾Ð± ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐ½Ð¾Ð¼ Ð°ÑÐ¿ÐµÐºÑÐµ Ð² ÑÐ°Ð±Ð¾ÑÐµ ÐµÑÑÑ Ð½ÐµÐºÐ¾ÑÐ¾ÑÑÐµ ÑÐ°ÑÑÐ¾Ð´Ñ (Ð½Ð°Ð¿ÑÐ¸Ð¼ÐµÑ, Ð´Ð»Ñ Ð¾ÑÐºÑÑÑÐ¸Ñ Ð½Ð¾Ð²ÑÑ Ð¾ÑÐ´ÐµÐ»Ð¾Ð² Ð´ÐµÐ½ÑÐ³Ð¸ Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ñ), Ð½Ð¾ Ñ Ð¿Ð¾Ð»Ð°Ð³Ð°Ñ, ÑÑÐ¾ ÑÑÐ¸ ÑÐ°ÑÑÐ¾Ð´Ñ Ð½ÑÐ¶Ð½Ð¾ ÑÑÐ¸ÑÐ°ÑÑ Ð¸Ð½Ð²ÐµÑÑÐ¸ÑÐ¸ÑÐ¼Ð¸, ÐºÐ¾ÑÐ¾ÑÑÐµ Ð¿ÑÐ¸Ð²ÐµÐ´ÑÑ Ðº ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐ½ÑÐ¼ Ð¿ÑÐµÐ¸Ð¼ÑÑÐµÑÑÐ²Ð°Ð¼, ÐºÐ¾ÑÐ¾ÑÑÐµ Ð±ÑÐ´ÑÑ Ð¿Ð¾ÐºÑÑÐ²Ð°ÑÑ Ð²ÑÐµ ÑÐ°ÑÑÐ¾Ð´Ñ Ð¸ ÑÐ»ÑÐ¶Ð¸ÑÑ Ð´Ð»Ñ ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐµÑÐºÐ¾Ð³Ð¾ Ð¿ÑÐ¾ÑÐ²ÐµÑÐ°Ð½Ð¸Ñ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸.
Ð­ÑÐ¸ Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð¸Ñ Ð¼Ð¾Ð³ÑÑ Ð¸ÑÐ¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°ÑÑÑÑ Ð½Ðµ ÑÐ¾Ð»ÑÐºÐ¾ Ð² "Nissan Motors", Ð½Ð¾ ÑÐ°ÐºÐ¶Ðµ Ð¸ Ð² Ð´ÑÑÐ³Ð¸Ñ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸ÑÑ. ÐÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ Ð´Ð¾Ð»Ð¶Ð½Ñ Ð°Ð´Ð°Ð¿ÑÐ¸ÑÐ¾Ð²Ð°ÑÑÑÑ Ðº Ð½Ð¾Ð²ÑÐ¼ Ð¿ÑÐ°Ð²Ð¸Ð»Ð°Ð¼ ÑÑÐ½ÐºÐ°, Ñ ÐºÐ»Ð¸ÐµÐ½ÑÐ¾Ð² Ð²ÑÑ Ð±Ð¾Ð»ÑÑÐµ Ð¸ Ð±Ð¾Ð»ÑÑÐµ Ð²ÑÐ±Ð¾ÑÐ°, ÑÐ°ÐºÐ¸Ð¼ Ð¾Ð±ÑÐ°Ð·Ð¾Ð¼ ÐºÐ¾Ð½ÐºÑÑÐµÐ½ÑÐ¸Ñ ÑÐ°ÑÑÑÑ Ð¸ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ Ð´Ð¾Ð»Ð¶Ð½Ñ ÑÐ°Ð·Ð²Ð¸Ð²Ð°ÑÑ Ð²ÑÐµ Ð°ÑÐ¿ÐµÐºÑÑ ÑÐ²Ð¾ÐµÐ¹ Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÐ¸.
description: The object of the work is Nissan Motors Official Services, division which is the official service center Nissan which is engaged in repair of a car and replacement of accessories. Main goal is to develop a system of management, which will lead to better customer satisfaction and loyalty to brand.
The methodology is to analyse current management in company, its positioning, strengths, weaknesses, and to identify all the potential, that company can have.
After identifying problems and potential this work suggests some the improvements that will lead to improvement of many of companieâs operations, provide new customers and make current customers to be more loyal.
Speaking of economical aspect there are some expenses (e.g in order to open a new departments money is necessary), but I believe that these expenses should be considered as necessary investments, that will lead to economical benefits that will cover all the expenses and lead for economical prosper in company.
These suggestions can be used not only in Nissan Motors, but also in other companies. Companies should adapt to new rules of market, customers have more choise, so competition rises and enterprises have to develop all the aspects of their businesses.