title: Ð ÐµÐ¸Ð½Ð¶Ð¸Ð½Ð¸ÑÐ¸Ð½Ð³ Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð² ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÑÐ¾Ð»ÑÐ¼Ð¸ Ð¸ Ð»Ð¸ÑÐµÐ½Ð·Ð¸ÑÐ¼Ð¸ Ð² ÐºÐ»Ð¸ÐµÐ½ÑÑÐºÐ¾Ð¼ Ð¿Ð¾ÑÑÐ°Ð»Ðµ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
Creators: name: ÐÐ¾Ð»ÐºÐ¾Ð², ÐÐ¸ÐºÐ¸ÑÐ°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2020
Subjects: ÐÐ²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ð½ÑÐµ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¿ÑÐ¾ÐµÐºÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð¸Ñ
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ÑÐµÑÑÑÑÐºÑÐ°ÑÐ¸Ð·Ð°ÑÐ¸Ñ Ð´Ð°Ð½Ð½ÑÑ
ÑÐµÐ¸Ð½Ð¶Ð¸Ð½Ð¸ÑÐ¸Ð½Ð³ Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð²
ÑÐµÑÐ°ÐºÑÐ¾ÑÐ¸Ð½Ð³ ÑÑÐ½ÐºÑÐ¸Ð¾Ð½Ð°Ð»ÑÐ½Ð¾ÑÑÐ¸
Ð°Ð½Ð°Ð»Ð¸Ð· ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐµÑÐºÐ¾Ð¹ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸

description: Ð¢ÐµÐ¼Ð° Ð²ÑÐ¿ÑÑÐºÐ½Ð¾Ð¹ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ Ð¼Ð°Ð³Ð¸ÑÑÑÐ°: Â«Ð ÐµÐ¸Ð½Ð¶Ð¸Ð½Ð¸ÑÐ¸Ð½Ð³ Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð² ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÑÐ¾Ð»ÑÐ¼Ð¸ Ð¸ Ð»Ð¸ÑÐµÐ½Ð·Ð¸ÑÐ¼Ð¸ Ð² ÐºÐ»Ð¸ÐµÐ½ÑÑÐºÐ¾Ð¼ Ð¿Ð¾ÑÑÐ°Ð»ÐµÂ». Ð¦ÐµÐ»ÑÑ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ ÑÐ²Ð»ÑÐµÑÑÑ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¾Ð¿Ð¸ÑÐ°Ð½Ð¸Ñ ÑÐµÑÐ²Ð¸ÑÐ° ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÑÐ¾Ð»ÑÐ¼ Ð½Ð° ÐºÐ»Ð¸ÐµÐ½ÑÑÐºÐ¾Ð¼ Ð¿Ð¾ÑÑÐ°Ð»Ðµ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸. ÐÐ°Ð´Ð°ÑÐ¸ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ: - Ð¿ÑÐ¾Ð°Ð½Ð°Ð»Ð¸Ð·Ð¸ÑÐ¾Ð²Ð°ÑÑ ÑÐµÐºÑÑÐ¸Ðµ Ð¿ÑÐ¾ÑÐµÑÑÑ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÑÐ¾Ð»ÑÐ¼Ð¸ Ð½Ð° ÐºÐ»Ð¸ÐµÐ½ÑÑÐºÐ¾Ð¼ Ð¿Ð¾ÑÑÐ°Ð»Ðµ; - Ð¾Ð¿ÑÐµÐ´ÐµÐ»Ð¸ÑÑ Ð½ÐµÐ´Ð¾ÑÑÐ°ÑÐºÐ¸ ÑÐµÐºÑÑÐµÐ³Ð¾ ÑÐµÑÐµÐ½Ð¸Ñ; - Ð²ÑÐ±ÑÐ°ÑÑ Ð¸ Ð¾Ð±Ð¾ÑÐ½Ð¾Ð²Ð°ÑÑ Ð²ÑÐ±Ð¾Ñ Ð¼ÐµÑÐ¾Ð´Ð¾Ð»Ð¾Ð³Ð¸Ð¸ Ð´Ð»Ñ Ð¾Ð¿Ð¸ÑÐ°Ð½Ð¸Ñ Ð½Ð¾Ð²Ð¾Ð³Ð¾ ÑÐµÑÐµÐ½Ð¸Ñ; - Ð¿ÑÐµÐ´Ð¾ÑÑÐ°Ð²Ð¸ÑÑ Ð¾Ð¿Ð¸ÑÐ°Ð½Ð¸Ðµ Ð½Ð¾Ð²Ð¾Ð³Ð¾ ÑÐµÑÐµÐ½Ð¸Ñ, Ð¸ÑÐ¿Ð¾Ð»ÑÐ·ÑÑ Ð²ÑÐ±ÑÐ°Ð½Ð½ÑÐµ Ð¼ÐµÑÐ¾Ð´Ð¾Ð»Ð¾Ð³Ð¸Ð¸; - Ð¿ÑÐ¾Ð²ÐµÑÑÐ¸ ÑÑÐ°Ð²Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð· ÑÐµÑÐµÐ½Ð¸Ñ Ð¿Ð¾ Ð¾ÑÐ½Ð¾ÑÐµÐ½Ð¸Ñ Ðº ÑÑÐ¾Ð¶Ð¸Ð¼ ÑÐµÑÐ²Ð¸ÑÐ°Ð¼ Ð½Ð° ÑÑÐ½ÐºÐµ; - Ð¿ÑÐ¾Ð²ÐµÑÑÐ¸ Ð°Ð½Ð°Ð»Ð¸Ð· ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐµÑÐºÐ¾Ð¹ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸. ÐÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð²ÑÐ¿Ð¾Ð»Ð½ÑÐ»Ð¾ÑÑ Ð½Ð° Ð±Ð°Ð·Ðµ ÐÐÐ Â«ÐÐ½ÑeÑÐ²Ð¸Ð¼Â». ÐÐµÑÐ¾Ð´Ñ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ: SWOT-Ð°Ð½Ð°Ð»Ð¸Ð·, ÑÑÐ°Ð²Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð·, Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÐ½Ð¾Ðµ Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ, Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð², Ð¿ÑÐ¾Ð³Ð½Ð¾Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ, ÑÐºÑÐ¿ÐµÑÑÐ½Ð¾Ðµ Ð¾ÑÐµÐ½Ð¸Ð²Ð°Ð½Ð¸Ðµ, ÑÐ±Ð¾Ñ Ð¸ Ð¾Ð±ÑÐ°Ð±Ð¾ÑÐºÐ° Ð´Ð°Ð½Ð½ÑÑ, Ð¸Ð½ÑÐ¾Ð³ÑÐ°ÑÐ¸ÐºÐ°, Ð¼ÐµÑÐ¾Ð´Ñ Ð¾ÑÐµÐ½ÐºÐ¸ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ Ð¿ÑÐ¾ÐµÐºÑÐ¾Ð² Ð¸ Ñ.Ð¿. ÐÑÐ½Ð¾Ð²Ð½ÑÐµ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÑ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ: - ÑÐµÐºÑÑÐ¸Ðµ Ð¿ÑÐ¾ÑÐµÑÑÑ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÑÐ¾Ð»ÑÐ¼Ð¸ Ð½Ð° ÐºÐ»Ð¸ÐµÐ½ÑÑÐºÐ¾Ð¼ Ð¿Ð¾ÑÑÐ°Ð»Ðµ Ð±ÑÐ»Ð¸ Ð¿ÑÐ¾Ð°Ð½Ð°Ð»Ð¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ñ; - Ð²ÑÑÐ²Ð»ÐµÐ½Ñ Ð¾ÑÐ½Ð¾Ð²Ð½ÑÐµ Ð½ÐµÐ´Ð¾ÑÑÐ°ÑÐºÐ¸ Ñ ÑÑÑÐµÑÑÐ²ÑÑÑÐµÐ³Ð¾ ÑÐµÑÐµÐ½Ð¸Ñ; -Ð¾Ð¿Ð¸ÑÐ°Ð½Ð¸Ðµ Ð½Ð¾Ð²Ð¾Ð³Ð¾ ÑÐµÑÐµÐ½Ð¸Ñ Ð±ÑÐ»Ð¾ Ð¿ÑÐµÐ´Ð¾ÑÑÐ°Ð²Ð»ÐµÐ½Ð¾; - ÑÑÐ°Ð²Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð· ÑÐµÑÐµÐ½Ð¸Ñ Ð¿Ð¾ Ð¾ÑÐ½Ð¾ÑÐµÐ½Ð¸Ñ Ðº ÑÑÐ¾Ð¶Ð¸Ð¼ ÑÐµÑÐ²Ð¸ÑÐ°Ð¼ Ð½Ð° ÑÑÐ½ÐºÐµ Ð±ÑÐ» Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½; -Ð°Ð½Ð°Ð»Ð¸Ð· ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐµÑÐºÐ¾Ð¹ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ Ð¿ÑÐ¾ÐµÐºÑÐ° Ð±ÑÐ» Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½. ÐÐ°ÑÑÐ½Ð°Ñ Ð½Ð¾Ð²Ð¸Ð·Ð½Ð° Ð·Ð°ÐºÐ»ÑÑÐ°ÐµÑÑÑ Ð² Ð½ÐµÐ¿Ð¾ÑÑÐµÐ´ÑÑÐ²ÐµÐ½Ð½Ð¾Ð¼ Ð¿ÑÐ¸Ð¼ÐµÐ½ÐµÐ½Ð¸Ðµ Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½Ð½Ð¾Ð³Ð¾ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ Ð² ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐµ ÑÐ¿Ð¾Ð¼ÑÐ½ÑÑÐ¾Ð³Ð¾ ÑÑÐ½ÐºÑÐ¸Ð¾Ð½Ð°Ð»Ð°, ÐºÐ¾ÑÐ¾ÑÑÐ¹ Ð²Ð¾Ð·Ð¼Ð¾Ð¶Ð½Ð¾ Ð¼Ð°ÑÑÑÐ°Ð±Ð¸ÑÐ¾Ð²Ð°ÑÑ Ð´Ð»Ñ Ð´ÑÑÐ³Ð¸Ñ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¹ Ð¾ÑÑÐ°ÑÐ»Ð¸.
description: Topic of the Master graduate qualification paper: Â«Reengineering of roles &amp; license management processes within the customer portalÂ». The purpose of the study is development of specification for roles management service on the customer portal of the company. Tasks of the study: - conduct analysis of current roles management processes on customer portal; - identify shortcomings of the current solution; - choose and justify the methodologies for the description of the new solution; - provide specification of a new solution utilizing chosen methodologies; - conduct comparative analysis of the proposed solution to the services available on the market; - conduct cost-effectiveness analysis of the project. The study is performed on the basis of âIntervÐµemâ Ltd. Research methods: SWOT analysis, comparative analysis, architectural modeling, business process modeling, forecasting, expert evaluation, data collection and processing, infographics, methods for evaluating projects effectiveness, etc. The main results of the paper: - current roles management processes on customer portal were analyzed; - key shortcomings of the current solution were identified; - specification for new solution was proposed; - comparative analysis of the proposed solution to similar services on the market was conducted - cost-effectiveness analysis of the project was done based on the time savings introduced by atomization of the processes previously covered by a dedicated support team. The scientific novelty of the study is that the research conducted in the paper will be directly used for the implementation of the proposed solution, and that the proposed solution can be utilized by companies in the similar sector.