title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¸ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ðµ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° Ð² Ð¸ÑÐ¿ÑÑÐ°ÑÐµÐ»ÑÐ½Ð¾Ð¹ Ð»Ð°Ð±Ð¾ÑÐ°ÑÐ¾ÑÐ¸Ð¸ Ð¿Ð¸ÑÐµÐ²ÑÑ Ð¿ÑÐ¾Ð´ÑÐºÑÐ¾Ð²
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Development and implementation of a quality management system in a testing laboratory
Creators: name: ÐÐµÐ»Ð¾Ð²Ð°, ÐÐ¾Ð»Ð¸Ð½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2023
Subjects: Ð¸ÑÐ¿ÑÑÐ°ÑÐµÐ»ÑÐ½Ð°Ñ Ð»Ð°Ð±Ð¾ÑÐ°ÑÐ¾ÑÐ¸Ñ
ÑÐ¸ÑÑÐµÐ¼Ð° Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð°
Ð½Ð¾ÑÐ¼Ð¾ÐºÐ¾Ð½ÑÑÐ¾Ð»Ñ
ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ Ð¿ÐµÑÑÐ¾Ð½Ð°Ð»Ð¾Ð¼
ÑÐ¸ÑÑÐ¾Ð²Ð¸Ð·Ð°ÑÐ¸Ñ
testing laboratory
quality management system
standard control
human resources management
digitalization

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description: The purpose of the work is to develop a set of measures to improve the quality management system in the testing laboratory. To achieve the goal, the following tasks were implemented: - conduct a bibliographic study of the theoretical foundations of developing a quality management system; - study the features of developing a quality management system in a testing laboratory according to the requirements of GOST ISO/IEC 17025-2019; - analyze the current quality management system in the organization and identify its bottlenecks; - develop recommendations for improving the quality management system in the testing laboratory. The relevance of the topic is due to the need for continuous improvement of the QMS in accordance with the principle of continuous improvement according to ISO 9001-2015. Moreover, it is necessary that the implemented improvements were multidirectional. Directions for improvement were developed in three areas: internal business processes, document flow and staff satisfaction. Improvement of internal business processes and document flow is a necessity within the digitalization process. Increasing staff loyalty by non-material methods is necessary in conditions of remuneration of labor below the market. The developed set of measures will improve the QMS and make the testing laboratory more competitive in the market. When performing the literary review, information and digital technologies were used to search for information: "elibrary.ru ", EBS "Lan", "Techexpert". Microsoft Office visualization tools were used to process the received data.