title: ÐÐµÑÐ¾Ð´ Ð°Ð½Ð°Ð»Ð¸Ð·Ð° IT-Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÑ ÑÐ°ÑÐ¿ÑÐµÐ´ÐµÐ»ÑÐ½Ð½Ð¾Ð³Ð¾ (ÑÐµÑÐµÐ²Ð¾Ð³Ð¾ ÑÐµÑÑÐ¾ÑÐ°Ð½Ð½Ð¾Ð³Ð¾) Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Method of analysis of the IT- infrastructure of distributed enterprise (chain of the restaurants)
Creators: name: ÐÐ°ÑÐ½Ð¾, ÐÐ½ÑÐ¾Ð½
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2018
Subjects: ÐÐ½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½ÑÐµ ÑÐ¸ÑÑÐµÐ¼Ñ
ÐÐ½ÑÐµÑÐ½ÐµÑ
IT-Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÐ°
ÐºÐ¾Ð½ÑÐ¸Ð³ÑÑÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÐµÐ´Ð¸Ð½Ð¸ÑÐ°
Ð¸Ð½ÑÐ¸Ð´ÐµÐ½Ñ
ÑÐ»ÑÐ¶Ð±Ð° Service Desk
Ð°Ð½Ð°Ð»Ð¸Ð· Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÑ
Ð¸Ð½Ð²ÐµÐ½ÑÐ°ÑÐ¸Ð·Ð°ÑÐ¸Ñ
ÑÐ¸ÑÑÐµÐ¼Ð° Ð¼Ð¾Ð½Ð¸ÑÐ¾ÑÐ¸Ð½Ð³Ð°

description: ÐÐ±ÑÐµÐºÑÐ¾Ð¼ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ ÑÐ²Ð»ÑÐµÑÑÑ IT â Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÐ° ÑÐ°ÑÐ¿ÑÐµÐ´ÐµÐ»ÑÐ½Ð½Ð¾Ð³Ð¾ (ÑÐµÑÐµÐ²Ð¾Ð³Ð¾ ÑÐµÑÑÐ¾ÑÐ°Ð½Ð½Ð¾Ð³Ð¾) Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ. Ð¦ÐµÐ»Ñ ÑÐ°Ð±Ð¾ÑÑ â Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½Ð¸Ðµ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ Ð² Ð¾Ð±Ð»Ð°ÑÑÐ¸ Ð°Ð½Ð°Ð»Ð¸Ð·Ð° IT - Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÑ ÑÐ°ÑÐ¿ÑÐµÐ´ÐµÐ»ÑÐ½Ð½Ð¾Ð³Ð¾ (ÑÐµÑÐµÐ²Ð¾Ð³Ð¾ ÑÐµÑÑÐ¾ÑÐ°Ð½Ð½Ð¾Ð³Ð¾) Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ. Ð Ð¿ÑÐ¾ÑÐµÑÑÐµ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ Ð¿ÑÐ¾Ð²Ð¾Ð´Ð¸Ð»ÑÑ Ð¾Ð±Ð·Ð¾Ñ Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½ÑÑ ÑÐ¸ÑÑÐµÐ¼, Ð¿Ð¾Ð·Ð²Ð¾Ð»ÑÑÑÐ¸Ñ Ð¿ÑÐ¾Ð²ÐµÑÑÐ¸ Ð°Ð½Ð°Ð»Ð¸Ð· IT â Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÑ, Ð±ÑÐ» Ð¿ÑÐ¸Ð¼ÐµÐ½ÑÐ½ Ð¼ÐµÑÐ¾Ð´ Ð°Ð³ÑÐµÐ³Ð°ÑÐ¸Ð¸ Ð´Ð°Ð½Ð½ÑÑ Ð¾Ð± ÑÐ»ÐµÐ¼ÐµÐ½ÑÐ°Ñ IT â Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÑ, Ð²Ð¿ÐµÑÐ²ÑÐµ ÑÑÐµÐ´Ð¸ Ð°Ð½Ð°Ð»Ð¾Ð³Ð¾Ð² Ð¾Ð¿ÑÐ¾Ð±Ð¾Ð²Ð°Ð½ Ð¼ÐµÑÐ¾Ð´ Ð°Ð½Ð°Ð»Ð¸Ð·Ð° ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾Ð³Ð¾ ÑÐ¸ÑÐºÐ°. Ð ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐµ ÑÐ°Ð±Ð¾ÑÑ Ð±ÑÐ»Ð° ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ð° Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ¸ÑÑÐµÐ¼Ð° ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¾Ð¹ Ð¿Ð¾Ð´Ð´ÐµÑÐ¶ÐºÐ¸ Â«Service DeskÂ», Ð¾ÑÐ²ÐµÑÐ°ÑÑÐ°Ñ ÑÑÐµÐ±Ð¾Ð²Ð°Ð½Ð¸ÑÐ¼ (ÑÐµÑÐµÐ²Ð¾Ð³Ð¾ ÑÐµÑÑÐ¾ÑÐ°Ð½Ð½Ð¾Ð³Ð¾) Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ. ÐÑÐ½Ð¾Ð²Ð½ÑÐµ Ð¿ÑÐµÐ¸Ð¼ÑÑÐµÑÑÐ²Ð° ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ð½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ: ÐºÑÐ¾ÑÑÐ¿Ð»Ð°ÑÑÐ¾ÑÐ¼ÐµÐ½Ð½Ð¾ÑÑÑ, Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸ÑÐµÑÐºÐ°Ñ Ð¸Ð½Ð²ÐµÐ½ÑÐ°ÑÐ¸Ð·Ð°ÑÐ¸Ñ IT-Ð¸Ð½ÑÑÐ°ÑÑÑÑÐºÑÑÑÑ, Ð²Ð¾Ð·Ð¼Ð¾Ð¶Ð½Ð¾ÑÑÑ Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ Ñ ÑÐ¸ÑÑÐµÐ¼Ð°Ð¼Ð¸ Ð¼Ð¾Ð½Ð¸ÑÐ¾ÑÐ¸Ð½Ð³Ð°, Ð°Ð½Ð°Ð»Ð¸Ð· ÑÐ¸ÑÐºÐ¾Ð². Ð¡ÑÐµÐ¿ÐµÐ½Ñ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ: Ð²Ð½ÐµÐ´ÑÐµÐ½Ð° Ð½Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸, Ð½Ð°ÑÑÐ¸ÑÑÐ²Ð°ÑÑÐµÐ¼ Ð¿Ð¾ÑÑÐ´ÐºÐ° ÑÑÐ° Ð¿Ð¾Ð´ÑÐ°Ð·Ð´ÐµÐ»ÐµÐ½Ð¸Ð¹. Ð­ÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ð½Ð¾Ð¹ Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¾Ð±ÐµÑÐ¿ÐµÑÐ¸Ð²Ð°ÐµÑÑÑ ÐµÑ Ð³Ð¸Ð±ÐºÐ¾ÑÑÑÑ, ÑÐ½Ð¸Ð²ÐµÑÑÐ°Ð»ÑÐ½Ð¾ÑÑÑÑ, Ð²Ð¾Ð·Ð¼Ð¾Ð¶Ð½Ð¾ÑÑÑÑ Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ Ñ Ð´ÑÑÐ³Ð¸Ð¼Ð¸ Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½ÑÐ¼Ð¸ ÑÐ¸ÑÑÐµÐ¼Ð°Ð¼Ð¸ Ð¸ Ð½Ð°Ð»Ð¸ÑÐ¸ÐµÐ¼ Ð²Ð¾Ð·Ð¼Ð¾Ð¶Ð½Ð¾ÑÑÐ¸ Ð°Ð½Ð°Ð»Ð¸Ð·Ð° ÑÐ¸ÑÐºÐ¾Ð².
description: The object of the study is the IT-infrastructure of a distributed (restaurant chain) enterprise. Objective â is a research in the field of analysis of IT â infrastructure of a distributed (restaurant chain) enterprise. In the course of the research the review of information systems allowing to analyze IT â infrastructure was carried out, the method of mining data about elements of IT â infrastructure was applied, also the method of effective risk analysis was tested for the first time among the same systems. As a result of study the information system of technical support "Service Desk" eligible to requirements of the enterprise (restaurant chain) was developed. The main advantages of the developed system: cross-platform, automatic inventory of IT-infrastructure, the ability to interact with monitoring systems, risk analysis. The degree of implementation: implemented in the enterprise, numbering about a hundred units. The effectiveness of the developed information system is provided by its flexibility, versatility, the ability to interact with other information systems and the possibility of risk analysis.