title: ÐÑÐµÐ½ÐºÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° Ð¸ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ Ð´Ð¾Ð¿Ð¾Ð»Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÑ ÑÑÐ»ÑÐ³ Ð½Ð° ÑÐ¾ÑÐ³Ð¾Ð²Ð¾Ð¼ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸ (Ð½Ð° Ð¿ÑÐ¸Ð¼ÐµÑÐµ ÐÐÐ Â«ÐÐºÑÑÐ²Ð¸Ð»Ð»Â»)
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Assessment of the quality and efficiency of additional services at a trading enterprise (by the example of LLC "Vkusvill")
Creators: name: ÐÑÐ±Ð°Ð¹Ð»Ð¾, ÐÐ½Ð´ÑÐµÐ¹
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2023
Subjects: Ð´Ð¾Ð¿Ð¾Ð»Ð½Ð¸ÑÐµÐ»ÑÐ½Ð¾Ðµ Ð¾Ð±ÑÐ»ÑÐ¶Ð¸Ð²Ð°Ð½Ð¸Ðµ
ÑÐ¾Ð·Ð½Ð¸ÑÐ½Ð¾Ðµ ÑÐ¾ÑÐ³Ð¾Ð²Ð¾Ðµ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ðµ
ÐºÐ°ÑÐµÑÑÐ²Ð¾ Ð´Ð¾Ð¿Ð¾Ð»Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÑ ÑÑÐ»ÑÐ³
ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ Ð´Ð¾Ð¿Ð¾Ð»Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÑ ÑÑÐ»ÑÐ³
ÑÐ²ÐµÐ»Ð¸ÑÐµÐ½Ð¸Ðµ Ð¿ÑÐ¾Ð´Ð°Ð¶
Ð»Ð¾ÑÐ»ÑÐ½Ð¾ÑÑÑ Ð¿Ð¾ÑÑÐµÐ±Ð¸ÑÐµÐ»ÐµÐ¹
additional service
trading enterprise
quality of additional services
efficiency of additional services
sales increase
customer loyalty

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description: The given work is devoted to reflecting the importance of the availability of additional services, their quality and efficiency, the development of measures to improve additional services in LLC "Vkusvill". The object of research is a supermarket chain for healthy food "Vkusvill". The subject of research is additional service as a tool to increase the performance efficiency of trading enterprises. The following tasks were set: 1. Study of the theoretical foundations of the organization of additional services at commercial enterprises. 2. Conducting a comprehensive assessment of the activities of LLC "Vkusvill". 3. Assessing the quality of additional services in the supermarket chain for healthy food "Vkusvill". 4. Development of recommendations for improving additional services at the trading enterprise LLC "Vkusvill". To solve the tasks, the theoretical basis was studied, an internal and external analysis of the enterprise environment was carried out, an analysis of financial and economic activities, trade and technological processes was carried out, an assessment of the quality of additional services provided at the enterprise was carried out. Recommendations to improve additional services were developed. For the developed recommendations, an assessment of the feasibility and prospects of their implementation was made. Google and Yandex search engines were used to collect the data needed to perform the work. Information technologies for creating and editing texts Microsoft Word, information technologies for calculations in spreadsheets Microsoft Excel and Figma graphic editor were used to process data. As a result of the work carried out, it was established: 1. The quality of enterprise additional services is the key to its effective operation. 2. The LLC "Vkusvill" is in a stable financial position with a tendency to expand and introduce new trade formats. 3. The retail chain "Vkusvill" meets modern market requirements and holds a leading position, which can be further strengthened through the improvement of additional services. 4. The proposed measures and recommendations are effective and allow to meet the needs of customers as much as possible, offering an expanded and improved range of services. The presented results of the work can have an impact on the organization of retail trade enterprises, taking into account the introduction of new formats of additional services or improvement of existing ones in accordance with market trends, new technologies and business expansion.