Key Characteristics of Online Patient Navigation Interventions: A Scoping Review Protocol
Creators: name: Marsh, Meghan
name: Shah, Syeda
name: Munce, Sarah
Publisher: name: Open Science Framework
Year: 2022
Subjects: subject: Public Health
subject: Medicine and Health Sciences
subject: Medical Specialties
subject: Health Services Administration
subject: Rehabilitation and Therapy
subject: Pediatrics
subject: Medical Education
subject: Mental and Social Health
subject: Community Health
subject: Social and Behavioral Sciences
subject: Health and Medical Administration
subject: Health Services Research
subject: Interprofessional Education

description: Introduction &amp; Background Info: Current literature on peer navigation interventions (PNIs) has demonstrated an improved use of healthcare services in various patient populations (Ali-Faisal et al., 2017; Cabassa et al., 2017; Kelly et al., 2014). Specifically, online PNIs have shown a great potential for improving patient knowledge, transition readiness, self-efficacy, and appropriate utilization of healthcare services (Casillas et al., 2019). However, the extent of the literature on online peer navigation, including the key components that are associated with successful outcomes, is unknown. Therefore, further research is needed to explore the key characteristics of online PNIs. The purpose of this scoping review will be to comprehensively search databases and summarize data from peer-reviewed publications to address the following research question: What is known from the existing literature about the key characteristics (i.e., intervention type; setting; duration; frequency; type of support provided; underlying theories or mechanisms for the intervention; and context) of online patient navigation interventions? Methods: This scoping review will be guided by the framework proposed by the Joanna Briggs Institute (JBI) Manual for Evidence (Peters et al., 2015; 2020). The PRISMA Extension for Scoping Reviews will also be used to further enhance the reporting of findings. The study sample will include all the full-text articles collected from the comprehensive literature search strategies that meet the inclusion and exclusion criteria. Inclusion and Exclusion Criteria: All study designs (i.e., experimental, quasi-experimental, observational, qualitative) will be included. Only peer-reviewed studies involving PNIs delivered using an online format will be included. Study participants must be adults (aged 18 and above). Additionally, only studies reported in the English language will be included due to feasibility considerations. Finally, studies published from 1989 and onwards will be included. All grey literature (e.g., conference abstracts) will be excluded from this review due to feasibility considerations. The comprehensive search strategies will include medical subject headings and text words related to online patient navigation interventions. The following databases will be searched: Medline (OVID interface), CINAHL (EBSCO interface), EMBASE (OVID interface), PsycInfo (OVID interface), and Cochrane Central Register Controlled Trials (Cochrane Library). Data from the searches will be screened at two levels using a management software called Covidence (Covidence, 2021). Study titles and abstracts will be screened first, followed by the screening of full-text articles. Screening at both levels will be conducted by two independent reviewers. Discrepancies will be addressed through dialogue between the reviewers. Data extraction will be conducted by two independent reviewers using a data extraction form. The following data will be extracted from the screened full-text articles: author(s), publication year, publication country, study purpose, study design, participant population (i.e., condition or disability, age, sex, gender, and education) and sample size, key characteristics of the intervention (i.e., intervention type; setting; duration; frequency; type of support provided; underlying theories or mechanisms for the intervention; and context), outcome measures, and key findings. Any disagreements will be resolved through discussion between reviewers. Following data extraction, information from the full-text articles will be summarized using narrative description as well as tables. References: Ali-Faisal, S. F., Colella, T. J., Medina-Jaudes, N., &amp; Benz Scott, L. (2017). The effectiveness of patient navigation to improve healthcare utilization outcomes: A meta-analysis of randomized controlled trials. Patient Education and Counseling, 100(3), 436–448. https://doi.org/10.1016/j.pec.2016.10.014 Cabassa, L. J., Camacho, D., Vélez-Grau, C. M., &amp; Stefancic, A. (2017). Peer-based health interventions for people with serious mental illness: A systematic literature review. Journal of Psychiatric Research, 84, 80–89. https://doi.org/10.1016/j.jpsychires.2016.09.021 Covidence. (n.d.). Homepage: Better systematic review management. www.covidence.org Casillas, J. N., Schwartz, L. F., Crespi, C. M., Ganz, P. A., Kahn, K. L., Stuber, M. L., Bastani, R., Alquaddomi, F., &amp; Estrin, D. L. (2019). The use of mobile technology and peer navigation to promote adolescent and young adult (AYA) cancer survivorship care: Results of a randomized controlled trial. Journal of Cancer Survivorship: Research and Practice, 13(4), 580–592. https://doi.org/10.1007/s11764-019-00777-7 Kelly, E., Fulginiti, A., Pahwa, R., Tallen, L., Duan, L., &amp; Brekke, J. S. (2014). A pilot test of a peer navigator intervention for improving the health of individuals with serious mental illness. Community Mental Health Journal, 50(4), 435–446. https://doi.org/10.1007/s10597-013-9616-4 Peters, M. D., Godfrey, C. M., Khalil, H., McInerney, P., Parker, D., &amp; Soares, C. B. (2015). Guidance for conducting systematic scoping reviews. International Journal of Evidence-Based Healthcare, 13(3), 141–146. https://doi.org/10.1097/XEB.0000000000000050 Peters, M. D. J., Godfrey, C., McInerney, P., Munn, Z., Tricco, A. C., &amp; Khalil, H. (2020). Chapter 11: Scoping reviews. In E. Aromataris &amp; Z. Munn (Eds.), JBI manual for evidence synthesis. JBI, 2020. https://doi.org/10.46658/JBIMES-20-12