title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð² Ð½Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸ Ð³Ð¾ÑÑÐµÐ¿ÑÐ¸Ð¸Ð¼ÑÑÐ²Ð°
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Improvement of business processes in the hospitality enterprise
Creators: name: ÐÐ°Ð·Ð·Ð°ÐµÐ²Ð°, ÐÐ¸Ð°Ð½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2021
Subjects: Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑ
ÑÐµÑÑÐ¾ÑÐ°Ð½
ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð²
ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ°Ð¼Ð¸
business process
restaurant
business process improvement
business process management

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description: The theme of the final qualifying work: "Improving business processes in a hospitality enterprise." The object of the study is the restaurant LLC Â«Dolce VitaÂ». The subject of the study is the food delivery business process of LLC Â«Dolce VitaÂ». The purpose of the final qualifying work is to develop a program of measures to improve the business process Â«Food deliveryÂ» at the public catering enterprise LLC Â«Dolce VitaÂ». In the first chapter of the work, the theoretical foundations of organizing and improving business processes in a hospitality enterprise were considered. The study also analyzed the activities of LLC Â«Dolce VitaÂ». The analysis of the food delivery business process, which existed earlier in the restaurant, was carried out. Based on the analysis, shortcomings and problems were identified that led to the closure of this direction in the restaurant. To solve the identified problems and organize the effective work of the food delivery direction, a project was drawn up to organize and improve the food delivery business process. The calculation of the economic effect from the introduction of this direction was made. All measures have shown their cost-effectiveness and are recommended for use.