title: ÐÐ½Ð°Ð»Ð¸Ð· Ð²Ð¾Ð·Ð¼Ð¾Ð¶Ð½Ð¾ÑÑÐµÐ¹ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ð½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸ÐµÐ¼ Ð² ÑÐ°Ð·Ð»Ð¸ÑÐ½ÑÑ ÑÐ»ÑÐ¶Ð±Ð°Ñ Ð³Ð¾ÑÑÐ¸Ð½Ð¸ÑÑ (Ð½Ð° Ð¿ÑÐ¸Ð¼ÐµÑÐµ Ð¾ÑÐµÐ»Ñ Â«Palace Bridge HotelÂ»)
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Analysis of the possibilities of an automated enterprise management system in various hotel departments (on the example of Â«Palace Bridge HotelÂ»)
Creators: name: ÐÐ¾Ð·ÑÑÐ¸ÑÐºÐ°Ñ, ÐÐ»Ð¸Ð½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2024
Subjects: Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ
Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ð½ÑÐµ ÑÐ¸ÑÑÐµÐ¼Ñ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ
Ð³Ð¾ÑÑÐ¸Ð½Ð¸ÑÐ°
ÑÐ¸ÑÑÐ¾Ð²ÑÐµ ÑÐµÑ Ð½Ð¾Ð»Ð¾Ð³Ð¸Ð¸
Ð¸Ð½Ð´ÑÑÑÑÐ¸Ñ Ð³Ð¾ÑÑÐµÐ¿ÑÐ¸Ð¸Ð¼ÑÑÐ²Ð°
automation
automated control systems
hotel
digital technology
hospitality industry

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description: This article is devoted to the research and improvement of the functionality of modern automated enterprise management systems in various departments of the hotel, taking into account the implementation of new digital technologies. The subject of the research is the optimization of hotel department activities using IT products. The aim of the work is to identify the potential for automated management systems in various hotel departments to improve efficiency in the modern hospitality industry. The study achieved the following objectives: 1) The study of automation and information technology in the modern world, analysis of the development of automated systems in the hospitality industry. 2) Overview of modern digital technologies in the hotel industry. 3) Research of economic activity of Â«Palace Bridge HotelÂ». 4) Development and introduction of software and hardware systems for the enterprise in question and their integration with existing automated systems. 5) Evaluation of the effectiveness of the measures developed. When collecting the data needed for the work, we used the search engines Â«YandexÂ» and Â«GoogleÂ». To process the data, were used the programs MS Word and Excel. The work was performed at the enterprise of the Limited Liability Company Â«VAN HotelsÂ». In the course of the work, automated enterprise management systems, history and composition of information technologies, modern digital technologies in hotels were considered. A comprehensive analysis of the existing systems in the hotel was conducted, and problems were identified in the hotel departments: reception and accommodation service, catering, procurement, finance, marketing. The result of the work was introduction and modernization of complex IT-solutions for the hotel Â«Palace Bridge HotelÂ»: modules of Â«TravelLineÂ», robot-waiter Â«BellaBotÂ», connection to the automated information system Â«Resort fee of St.PetersburgÂ», POS-system Â«R_keeperÂ», CRM-system Â«Bitrix24Â», system Â«DocksInBoxÂ», financial analytics service Â«AdeskÂ», service for booking services Â«Hotbot.aiÂ».