Deliverable D 5.1 Development of stakeholder performance metrics &amp; System dynamic approach to risk management
Creators: name: Jones, Keith
name: Morga, Mariantonietta
name: Mulder, Femke
name: Þorvaldsdóttir, Sólveig
Publisher: name: Zenodo
Year: 2020
Subjects: earthquakes; community resilience; critical infrastructure resilience; resilience metrics; vulnerability; risk; UNDRR scorecard for urban resilience; system dynamics;

description: This report describes a desk-based study to outline a framework for assessing and demonstrating the impact of the TURNkey platform on stakeholder and community earthquake resilience. The framework constitutes the theoretical basis for the development of a range of decision support systems (DSS), which will be developed as part of WP5 (in T5.3 and T5.4). It will reflect the latest disaster risk reduction guidance provided by the Sendai Framework for Disaster Risk Reduction (United Nations, 2015). It will be integrated into the TURNkey platform and associated TURNkey decision-making toolbox. Towards developing this framework, this report has identified metrics to assess how – and to what extent - the impact of physical damage to assets affects the ability of the dependant stakeholders to continue functioning after an emergency situation. These metrics are flexible enough to reflect the different local circumstances encountered in the different testbed (TB) regions (economic, demographic, building topology, etc.) but robust enough to make direct comparisons possible between the different TBs (consistent scales of measurement). The metrics also allow for ‘what-if’ scenarios to be evaluated, thus assessing how the work of TURNkey WP3 and WP4 would affect stakeholder and community resilience. For this task, existing disaster management approaches of TURNkey TBs have been reviewed, with a focus on how stakeholders conceptualise and assess risk and resilience. These findings are based on questionnaire responses from TBs 1-4 and are presented in section 3. Section 4 reviews the core theoretical constructs that underpin (or are closely interconnected with) organisational resilience – resilience, vulnerability, adaptive capacity and risk. It discusses current approaches and metrics for measuring these constructs, laying the foundation for a framework/toolkit to evaluate the potential impact of the TURNkey platform on stakeholder and community resilience. Section 5 focuses on critical infrastructure (CI) and community resilience. Community resilience relies not only on the inherent attributes of individual stakeholders but also on the inter-relationship and communication between CI and other stakeholders; connectedness is a good indicator for measuring societal resilience, both at stakeholder and community level. The resilience of a system is only as good as its weakest link. This report outlines approaches and metrics for integrating individual stakeholder data into an overall community-level model that will identify how stakeholders’ relationships shape their resilience. This report builds hereby on prior research (e.g. Bartolucci &amp; Jones, 2016, 2017; Jones, 2020; Thorvaldsdottir, 2016), specifically the Resilience Assessment and Improvement Framework (RAIF) and Disaster-Function Management Systems (DFM). Finally, the framework and metrics identified/developed in this report are used to assess the draft TURNkey prototype proposition developed for WP1, which is based on end-user requirements (expressed as a series of socio-economic use-cases). In doing so, it shows the value of measures for assessing the impact of the TURNkey platform on stakeholder and community resilience.
description: Although the report is publicly available it is principally an internal working document intended for the TURNkey project partners and researchers.