title: ÐÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ñ Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð³Ð¾ Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ Ð¼ÐµÐ´Ð¸ÑÐ¸Ð½ÑÐºÐ¾Ð¹ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¸ Ñ ÐºÐ»Ð¸ÐµÐ½ÑÐ°Ð¼Ð¸ Ð¸ Ð¿Ð¾ÑÑÐ°Ð²ÑÐ¸ÐºÐ°Ð¼Ð¸ ÑÐµÑÑÑÑÐ¾Ð²
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Organization of information interaction of the medical organization with customers and resource providers
Creators: name: ÐÐ¾Ð´Ð¾Ð»Ð°Ð·ÑÐºÐ¸Ð¹, ÐÐ¸ÑÐ¸Ð»Ð»
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2023
Subjects: Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ðµ Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ðµ
Ð¼ÐµÐ´Ð¸ÑÐ¸Ð½ÑÐºÐ°Ñ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ñ
CRM
PRM
Ð°ÑÑ Ð¸ÑÐµÐºÑÑÑÐ° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ
information interaction
medical organization
enterprise architecture

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description: The theme of the master's thesis: Â«Organization of information interaction of the medical organization with customers and resource providersÂ».The purpose of the research is to provide information interaction with clients and resource providers in accordance with the concepts of value and personalized medicine.The research was carried out on the basis of Peter the Great St.Petersburg Polytechnic University.The subject of the thesis are business processes of interaction with customers and resource providers.Research methods:The main general scientific methods of research were applied, as well as methods of architectural modeling of the enterprise.The main results of the study:- the main business processes of information interaction of a medical organization with clients and resource providers are identified, an "as is" architectural model of interaction is built;- a reference architectural model of a medical organization was developed;- a review of information technology support systems was made, providing a reference model of the enterprise architecture.The field of application of results is a medical organization.The scientific novelty is the modeling of the enterprise architecture of a medical organization.Conclusions. The tasks of the thesis have been solved, the goal has been achieved, the scope of the results has been determined.