title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ ÑÐ¸ÑÑÐµÐ¼Ñ ÑÑÐ¸Ð¼ÑÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ñ ÑÑÑÐ´Ð° Ð¿ÐµÑÑÐ¾Ð½Ð°Ð»Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ Ð¸Ð½Ð´ÑÑÑÑÐ¸Ð¸ Ð³Ð¾ÑÑÐµÐ¿ÑÐ¸Ð¸Ð¼ÑÑÐ²Ð° (Ð½Ð° Ð¿ÑÐ¸Ð¼ÐµÑÐµ Ð¾ÑÐµÐ»Ñ Â«ÐÐ²ÐµÐ´ÐµÐ½ÑÐºÐ¸Ð¹Â»)
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Improvement of the incentive system for the staff of the hospitality industry enterprise using the example of JSC "Vvedensky Hotel"
Creators: name: ÐÐ°Ð¸Ð¼Ð¾Ð²Ð°, Ð¡Ð²ÐµÑÐ»Ð°Ð½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2024
Subjects: ÑÐ¸ÑÑÐµÐ¼Ð° ÑÑÐ¸Ð¼ÑÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ñ
Ð¼Ð°ÑÐµÑÐ¸Ð°Ð»ÑÐ½Ð¾Ðµ ÑÑÐ¸Ð¼ÑÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ
ÑÐ¾ÑÐ¸Ð°Ð»ÑÐ½Ð¾-Ð¿ÑÐ¸Ñ Ð¾Ð»Ð¾Ð³Ð¸ÑÐµÑÐºÐ¾Ðµ ÑÑÐ¸Ð¼ÑÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ
KPI
incentive system
financial incentives
socio-psychological incentives

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description: This work is devoted to the development of a set of measures to improve the incentive system for staff at a hotel enterprise. In the course of the research, the following tasks were solved: 1. Conducting an analysis of the theoretical aspects of the formation of a personnel incentive system at the enterprise. 2. Presentation of the organizational and economic characteristics of the Vvedensky hotel. 3. Analysis of the structure of the staff of the Vvedensky hotel. 4. Study the current personnel incentive system and identify problems in its effectiveness. 5. Preparation of a set of measures to adjust the current system of staff incentives at the Vvedensky Hotel. 6. Presentation of the algorithm for the implementation and economic justification of the new staff incentive system. The relevance of the topic is due to the need to create an effective incentive system for personnel at the enterprise to increase the level of labor productivity. The work was carried out based on the Vvedensky hotel, where a significant part of the factual material was collected: a description of the enterprise and the services provided; an analysis of the external microenvironment and the structure of the staff. An analysis of the current incentive system for reception and accommodation staff was carried out, showing the degree of employee satisfaction. The analysis was carried out using questionnaires and surveys. When collecting the data needed to perform the work, were used such search engines as Yandex and Google Chrome. Microsoft Word and Microsoft Excel programs were used for data processing, and the Google Drawings drawing application was used to visualize the proposed measures. The result of the work was the development of effective recommendations for improving financial incentives in the form of the introduction of KPIs. As an improvement in socio-psychological stimulation, a team building program and the development of a personnel reserve program at the enterprise were developed.