title: ÐÐ²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ Ð°Ð½Ð°Ð»Ð¸Ð·Ð° Ð»Ð¾Ð³Ð¾Ð² Ð´Ð»Ñ Ð¾Ð¿ÑÐµÐ´ÐµÐ»ÐµÐ½Ð¸Ñ Ð¿ÑÐ¸ÑÐ¸Ð½Ñ Ð¾ÑÐ¸Ð±ÐºÐ¸ Ð² Ð¿ÑÐ¸Ð»Ð¾Ð¶ÐµÐ½Ð¸Ð¸ Ñ Ð¸ÑÐ¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°Ð½Ð¸ÐµÐ¼ Ð½Ð°ÐºÐ¾Ð¿Ð»ÐµÐ½Ð½Ð¾Ð¹ Ð±Ð°Ð·Ñ Ð·Ð½Ð°Ð½Ð¸Ð¹
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
Creators: name: ÐÐ¾Ð¿Ð°ÑÐºÐ¸Ð½, ÐÐ»ÐµÐºÑÐ°Ð½Ð´Ñ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2020
Subjects: ÐÑÑÐ¸ÑÐ»Ð¸ÑÐµÐ»ÑÐ½ÑÐµ Ð¼Ð°ÑÐ¸Ð½Ñ ÑÐ»ÐµÐºÑÑÐ¾Ð½Ð½ÑÐµ
Ð°Ð½Ð°Ð»Ð¸Ð· Ð»Ð¾Ð³Ð¾Ð²
Ð¼Ð¾Ð½Ð¸ÑÐ¾ÑÐ¸Ð½Ð³
Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ
ÑÐ¸ÑÑÐµÐ¼Ñ Ñ ÑÐ°Ð½ÐµÐ½Ð¸Ñ Ð»Ð¾Ð³Ð¾Ð²

description: ÐÐ°Ð½Ð½Ð°Ñ Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ° Ð½Ð°Ð¿ÑÐ°Ð²Ð»ÐµÐ½Ð° Ð½Ð° Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð² Ð¾Ð±Ð»Ð°ÑÑÐ¸ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ð¸ Ð¾Ð±Ð½Ð°ÑÑÐ¶ÐµÐ½Ð¸Ñ Ð¾ÑÐ¸Ð±Ð¾Ðº Ð² ÑÐ°Ð±Ð¾ÑÐµ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½ÑÑ Ð¿ÑÐ¾Ð´ÑÐºÑÐ¾Ð². Ð Ð½ÐµÐ¹ ÑÐ°ÑÑÐ¼Ð°ÑÑÐ¸Ð²Ð°ÐµÑÑÑ ÑÐ°ÑÐ¿ÑÐ¾ÑÑÑÐ°Ð½ÐµÐ½Ð½Ð°Ñ Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÐ° Ð¼Ð¾Ð½Ð¸ÑÐ¾ÑÐ¸Ð½Ð³Ð° Ð¿ÑÐ¸Ð»Ð¾Ð¶ÐµÐ½Ð¸Ð¹ Ð½Ð° ÐÐ¢ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸ÑÑ. ÐÑÑÐ¾Ð´Ñ Ð¸Ð· ÑÐ°ÑÑÐ¼Ð¾ÑÑÐµÐ½Ð½Ð¾Ð¹ Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÑ, ÑÐ¾ÑÐ¼Ð°Ð»Ð¸Ð·Ð¾Ð²Ð°Ð½ Ð¿ÑÐ¾ÑÐµÑÑ Ð¿Ð¾Ð¸ÑÐºÐ° ÑÐ¿ÐµÑÐ¸Ð°Ð»Ð¸ÑÑÐ°Ð¼Ð¸ Ð¿ÑÐ¸ÑÐ¸Ð½ Ð¾ÑÐ¸Ð±Ð¾Ðº Ð² ÑÐ°Ð±Ð¾ÑÐµ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½ÑÑ Ð¿ÑÐ¾Ð´ÑÐºÑÐ¾Ð². Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½ Ð¿Ð¾Ð´ÑÐ¾Ð´, Ð¿Ð¾Ð·Ð²Ð¾Ð»ÑÑÑÐ¸Ð¹ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°ÑÑ ÑÑÑÐ½ÑÐµ Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ ÑÐ¿ÐµÑÐ¸Ð°Ð»Ð¸ÑÑÐ¾Ð² Ð² ÑÐ°Ð¼ÐºÐ°Ñ ÑÐ¾ÑÐ¼Ð°Ð»Ð¸Ð·Ð¾Ð²Ð°Ð½Ð½Ð¾Ð³Ð¾ Ð¿ÑÐ¾ÑÐµÑÑÐ°.
Ð Ð¾ÑÐ½Ð¾Ð²Ðµ Ð¿Ð¾Ð´ÑÐ¾Ð´Ð° Ð»ÐµÐ¶Ð¸Ñ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ Ð´Ð²ÑÑ Ð¾ÑÐ½Ð¾Ð²Ð½ÑÑ ÑÐ°Ð³Ð¾Ð² Ð¿ÑÐ¸ Ð²ÑÑÑÐ½ÐµÐ½Ð¸Ð¸ Ð¿ÑÐ¸ÑÐ¸Ð½Ñ Ð¾ÑÐ¸Ð±ÐºÐ¸: Ð°Ð½Ð°Ð»Ð¸Ð·Ð° Ð»Ð¾Ð³Ð¾Ð² Ñ ÑÐµÐ»ÑÑ Ð¿Ð¾Ð»ÑÑÐµÐ½Ð¸Ñ Ð¾ÑÐ¸Ð±Ð¾Ðº, Ð¿Ð¾Ð¸ÑÐºÐ° Ð½Ð°Ð¹Ð´ÐµÐ½Ð½ÑÑ Ð¾ÑÐ¸Ð±Ð¾Ðº Ð² Ð±Ð°Ð·Ðµ Ð·Ð½Ð°Ð½Ð¸Ð¹.
ÐÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð½ÑÐ¹ Ð¿Ð¾Ð´ÑÐ¾Ð´ Ð½Ðµ Ð·Ð°Ð²Ð¸ÑÐ¸Ñ Ð¾Ñ Ð¿ÑÐ¸Ð»Ð¾Ð¶ÐµÐ½Ð¸Ñ, Ð¼Ð¾Ð¶ÐµÑ Ð±ÑÑÑ Ð¿ÑÐ¸Ð¼ÐµÐ½ÐµÐ½ Ð² Ð»ÑÐ±Ð¾Ð¹ ÐÐ¢ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ Ð¸ Ð¼Ð¾Ð¶ÐµÑ Ð¿Ð¾Ð´Ð´ÐµÑÐ¶Ð¸Ð²Ð°ÑÑÑÑ ÑÐ¾Ð¾Ð±ÑÐµÑÑÐ²Ð¾Ð¼ Ð·Ð° ÑÑÐµÑ Ð¼Ð¾Ð´ÑÐ»ÑÐ½Ð¾Ð¹ Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÑ. ÐÐ¾Ð´ÑÐ»Ð¸ Ð¼Ð¾Ð³ÑÑ Ð±ÑÑÑ Ð¿ÐµÑÐµÐ¸ÑÐ¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°Ð½Ñ, Ð·Ð° ÑÑÐµÑ ÑÐµÐ³Ð¾ Ð¼Ð¾Ð¶Ð½Ð¾ Ð¼ÐµÐ½ÑÑÑ Ð»Ð¾Ð³Ð¸ÐºÑ Ð°Ð½Ð°Ð»Ð¸Ð·Ð° Ð»Ð¾Ð³Ð¾Ð² Ð¸ Ð»Ð¾Ð³Ð¸ÐºÑ ÑÐ°Ð±Ð¾ÑÑ Ñ Ð±Ð°Ð·Ð°Ð¼Ð¸ Ð·Ð½Ð°Ð½Ð¸Ð¹.
Ð ÑÐ°Ð¼ÐºÐ°Ñ ÑÐ°Ð±Ð¾ÑÑ Ð±ÑÐ»Ð° Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð° Ð¾Ð´Ð½Ð° Ð¸Ð· Ð²Ð¾Ð·Ð¼Ð¾Ð¶Ð½ÑÑ ÑÐµÐ°Ð»Ð¸Ð·Ð°ÑÐ¸Ð¹ Ð¿Ð¾Ð´ÑÐ¾Ð´Ð°. Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ð½Ð¾Ðµ Ð¿ÑÐ¸Ð»Ð¾Ð¶ÐµÐ½Ð¸Ðµ Ð±ÑÐ»Ð¾ Ð¿ÑÐ¾ÑÐµÑÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð¾, Ð² ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐµ ÑÐµÑÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð¸Ñ Ð±ÑÐ»Ð¾ Ð²ÑÑÐ²Ð»ÐµÐ½Ð¾ ÑÐ¼ÐµÐ½ÑÑÐµÐ½Ð¸Ðµ Ð²ÑÐµÐ¼ÐµÐ½Ð¸, Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾Ð³Ð¾ ÑÐ¿ÐµÑÐ¸Ð°Ð»Ð¸ÑÑÐ°Ð¼ Ð½Ð° Ð¿Ð¾Ð¸ÑÐº Ð¿ÑÐ¸ÑÐ¸Ð½Ñ Ð¿ÑÐ¾Ð±Ð»ÐµÐ¼Ñ.
description: This work is aimed at research in the field of automation of detection of errors in the operation of software products. It examines the widespread architecture for monitoring applications in IT enterprises. Based on the considered architecture, the process of searching by specialists for the causes of errors in the operation of software products is formalized. An approach has been developed that automates the manual actions of specialists within a formalized process.
The approach is based on the automation of two main steps in determining the cause of an error: analysis of logs in order to receive errors, search for found errors in the knowledge base.
The proposed approach is application independent, can be applied in any IT company and can be supported by the community due to the modular architecture. Modules can be reused, due to which you can change the logic of log analysis and the logic of working with knowledge bases.
During the work, one of the possible implementations of the approach was proposed.
The developed application was tested, as a result of testing, a decrease in the time required for specialists to find the cause of the problem was revealed.