TRIPLE Deliverable: D3.4 Report on Co-Design of User Profiles and Dashboard Research
Creators: name: Andreini, Giulio
name: Forbes, Paula
Publisher: name: Zenodo
Year: 2021
Subjects: SSH
social sciences and humanities
research infrastructure
OPERAS
TRIPLE
co-design

description: The purpose of the TRIPLE project is to build a web platform (named GoTriple) that will enable the discovery of scientific publications and data in the Social Sciences and Humanities (SSH) domain, and the search for possible collaborators with whom to engage in research projects. In this document we report the results of the activities run in Task 3.4 (Data Driven User Profiles and Dashboards design research) the purpose of which was to design some sections of GoTriple through co-design workshops. The pages to be designed were (1) a private user dashboard (called MyGoTriple) where users will find tailored information strictly related to their activity on the platform, (2) the public user profile that will be their public presentation page on GoTriple, (3) the general dashboard of GoTriple where users will find general information and metrics about the whole platform, and (4) the visual/textual search interface that allows users to browse and filter their search results. We also decided to hold a workshop for a fifth page, the Discipline dashboard, the need for which was not originally envisioned and emerged during the initial user research carried out in Task 3.1.<br> Dashboards and profiles are common types of pages we find on many different platforms and since these pages can be approached and designed in a variety of ways, we decided to involve real users in the design process by running 5 co-design workshops, involving 18 users among researchers and non-researchers. The workshops were held remotely due to the pandemic, and the facilitators had to adapt various brainstorming and co-design methodologies (like Post up, Crazy 8's and voting) to the remote virtual environment, exploiting the features of online services like Miro and Zoom. The remote workshops have proven to be very effective and provided plenty of results and takeaways, some of which confirmed the early assumptions made by the project team and designers, while others introduced new unforeseen ideas and suggestions. Among the many findings that have emerged, there are a few that are worth mentioning here: the public profile pages should allow registered users to show their non-professional and non-academic skills and interests, which can be very useful for involving non-researchers users in research projects where a special knowledge, experience or culture is needed. General information about the TRIPLE project should be provided, to let users know what resources can be found on the platform, and who are the people and institutions that manage the project to prove its reputation and reliability. Keywords can be used as sub-levels of each of the 27 disciplines and could highlight resources with the same keyword patterns that belong to other disciplines, thus allowing to browse the contents crossing disciplines. The size of some fonts and sections of the interface should be increased to make them more readable. The search term is not clearly visible in the search results page.<br> These and all the other takeaways from the workshop listed in this report will be passed to the design team that will review them and use them in the next design iterations.
description: The deliverable awaits official approval by the Project Officer. --- The TRIPLE project (https://project.gotriple.eu/), which is financed under the Horizon 2020 framework (https://cordis.europa.eu/project/id/863420), under Grant Agreement No. 863420, with approx. 5.6 million Euros for a duration of 42 months (2019-2023). --- At the heart of the project is the development of the GoTriple platform (https://www.gotriple.eu/), an innovative multilingual and multicultural discovery solution.