title: Ð£Ð¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼ Ð¿ÑÐ¾ÐµÐºÑÐ¾Ð² Ð² ITâÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Project quality management in ITâcompany
Creators: name: ÐÐ¾ÑÐ¾ÑÐ¾Ð²Ð°, ÐÐ°Ð»Ð¸Ð½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2021
Subjects: ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼
ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ itâÐ¿ÑÐ¾ÐµÐºÑÐ¾Ð¼
itâÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ñ
ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° ÐÐ
Ð¸Ð½ÑÑÑÑÐ¼ÐµÐ½ÑÑ Ð¸ Ð¼ÐµÑÐ¾Ð´Ñ
ÐºÐ¾Ð½ÑÑÐ¾Ð»Ñ ÐºÐ°ÑÐµÑÑÐ²Ð°
ÐºÐ°ÑÐµÑÑÐ²Ð¾ Ð¿ÑÐ¾ÑÐµÑÑÐ°
ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð¿ÑÐ¾ÑÐµÑÑÐ°
quality management
it project management
it company
software development
tools and methods
quality control
process quality
process improvement

description: ÐÐÐ  Ð¿Ð¾ÑÐ²ÑÑÐµÐ½Ð° ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼ Ð¿ÑÐ¾ÐµÐºÑÐ¾Ð² Ð² ITâÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸. ÐÑÐµÐ´Ð¼ÐµÑ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ â ÑÐ¸ÑÑÐµÐ¼Ð°, Ð¿ÑÐ¾ÑÐµÑÑÑ, Ð¸Ð½ÑÑÑÑÐ¼ÐµÐ½ÑÑ Ð¸ Ð¼ÐµÑÐ¾Ð´Ñ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼ Ð¿ÑÐ¾ÐµÐºÑÐ¾Ð² ITâÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸. Ð¦ÐµÐ»ÑÑ ÑÐ°Ð±Ð¾ÑÑ ÑÐ²Ð»ÑÐµÑÑÑ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ð¹ Ð¿Ð¾ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾Ð¼Ñ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼ Ð¿ÑÐ¾ÐµÐºÑÐ¾Ð² Ð² ITâÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸. ÐÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð¾ÑÑÑÐµÑÑÐ²Ð»ÑÐ»Ð¾ÑÑ Ð¿ÑÑÐµÐ¼ Ð¸ÑÐ¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°Ð½Ð¸Ñ Ð¼ÐµÑÐ¾Ð´Ð¾Ð² Ð½Ð°ÑÑÐ½Ð¾Ð³Ð¾ Ð¿Ð¾Ð·Ð½Ð°Ð½Ð¸Ñ, ÑÐ°ÐºÐ¸Ñ ÐºÐ°Ðº Ð¸Ð½Ð´ÑÐºÑÐ¸Ñ, Ð½Ð°ÑÑÐ½Ð°Ñ Ð°Ð±ÑÑÑÐ°ÐºÑÐ¸Ñ, ÐºÐ¾Ð½ÐºÑÐµÑÐ¸Ð·Ð°ÑÐ¸Ñ, ÑÐ°ÐºÐ¶Ðµ Ð±ÑÐ»Ð¸ Ð¸ÑÐ¿Ð¾Ð»ÑÐ·Ð¾Ð²Ð°Ð½Ñ Ð¼ÐµÑÐ¾Ð´Ñ Ð½Ð°Ð±Ð»ÑÐ´ÐµÐ½Ð¸Ñ, ÑÑÐ°Ð²Ð½ÐµÐ½Ð¸Ñ Ð¸ Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½Ð¸Ñ ÑÑÐ°ÑÐ¸ÑÑÐ¸ÑÐµÑÐºÐ¾Ð³Ð¾ Ð°Ð½Ð°Ð»Ð¸Ð·Ð°. Ð ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐµ Ð¸ÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ð¸Ñ Ð±ÑÐ» Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½ Ð°Ð½Ð°Ð»Ð¸Ð· Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÐ¸ ÐÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ Ð² Ð¾Ð±Ð»Ð°ÑÑÐ¸ ÐºÐ°ÑÐµÑÑÐ²Ð° Ð¸ Ð²ÑÑÐ²Ð»ÐµÐ½Ð° Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾ÑÑÑ Ð¿ÑÐ¾Ð¼ÐµÐ¶ÑÑÐ¾ÑÐ½Ð¾Ð³Ð¾ ÐºÐ¾Ð½ÑÑÐ¾Ð»Ñ ÐºÐ°ÑÐµÑÑÐ²Ð° Ð¸ Ð¼ÐµÑÐ¾Ð´Ð¾Ð»Ð¾Ð³Ð¸Ð¸, Ð¿Ð¾Ð·Ð²Ð¾Ð»ÑÑÑÐµÐ¹ Ð¾Ð¿ÑÐµÐ´ÐµÐ»Ð¸ÑÑ Ð¿ÑÐ¾ÑÐµÑÑÑ, ÐºÐ¾ÑÐ¾ÑÑÐµ Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾ ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°ÑÑ. Ð¢Ð°ÐºÐ¸Ð¼ Ð¾Ð±ÑÐ°Ð·Ð¾Ð¼ Ð² ÑÐ°Ð¼ÐºÐ°Ñ Ð´Ð°Ð½Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ Ð±ÑÐ»Ð° Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ñ Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ñ Ð¿Ð¾ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾Ð¼Ñ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼ ITâÐ¿ÑÐ¾ÐµÐºÑÐ¾Ð² âÑÐµÑÐ½Ð¾Ð»Ð¾Ð³Ð¸ÑÐµÑÐºÐ°Ñ Ð¿ÑÐ¾Ð²ÐµÑÐºÐ° Ð¸ Ð¼ÐµÑÐ¾Ð´Ð¾Ð»Ð¾Ð³Ð¸Ñ Ð¾ÑÐ±Ð¾ÑÐ° Ð¿ÑÐ¾ÑÐµÑÑÐ°, Ð¿Ð¾Ð´Ð»ÐµÐ¶Ð°ÑÐµÐ³Ð¾ ÑÐ»ÑÑÑÐµÐ½Ð¸Ñ. ÐÐ°Ðº ÑÐµÐ·ÑÐ»ÑÑÐ°Ñ Ð´Ð°Ð½Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ, Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ñ Ð±ÑÐ»Ð¸ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ñ, Ð²Ð½ÐµÐ´ÑÐµÐ½Ñ Ð¸ Ð°Ð¿ÑÐ¾Ð±Ð¸ÑÐ¾Ð²Ð°Ð½Ñ. Ð¢Ð°ÐºÐ¶Ðµ Ð±ÑÐ»Ð¾ Ð¾Ð¿ÑÐµÐ´ÐµÐ»ÐµÐ½Ð¾ Ð²Ð»Ð¸ÑÐ½Ð¸Ðµ Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ð¹ Ð½Ð° ÐºÐ°ÑÐµÑÑÐ²Ð¾ ITâÐ¿ÑÐ¾ÐµÐºÑÐ¾Ð² â ÑÐ¾ÐºÑÐ°ÑÐµÐ½Ð¸Ðµ ÐºÐ¾Ð»Ð¸ÑÐµÑÑÐ²Ð° Ð¿ÑÐ¾ÐµÐºÑÐ¾Ð² Ñ Ð½ÐµÑÐ¾Ð¾ÑÐ²ÐµÑÑÑÐ²Ð¸ÑÐ¼Ð¸ Ð¿Ð¾ ÑÐ¾ÑÑÐ°Ð²Ð»ÑÑÑÐ¸Ð¼ ÐºÐ°ÑÐµÑÑÐ²Ð¾ Ð¿ÑÐ¾ÐµÐºÑÐ°, Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ðµ ÑÑÐ¾Ð²Ð½Ñ ÑÐ´Ð¾Ð²Ð»ÐµÑÐ²Ð¾ÑÐµÐ½Ð½Ð¾ÑÑÐ¸ ÐÐ°ÐºÐ°Ð·ÑÐ¸ÐºÐ¾Ð² Ð¸ ÑÐ°ÑÐ¿ÑÐµÐ´ÐµÐ»ÐµÐ½Ð¸Ðµ ÑÑÐµÐ·Ð¼ÐµÑÐ½Ð¾Ð¹ Ð½Ð°Ð³ÑÑÐ·ÐºÐ¸ Â«ÐÐ°ÐºÑÑÑÐ¸Ðµ Ð¿ÑÐ¾ÐµÐºÑÐ°Â». ÐÐ±Ð»Ð°ÑÑÑÑ Ð¿ÑÐ¸Ð¼ÐµÐ½ÐµÐ½Ð¸Ñ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐ¾Ð² ÐÐÐ  Ð¼Ð¾Ð³ÑÑ ÑÐ»ÑÐ¶Ð¸ÑÑ Ð»ÑÐ±ÑÐµ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸, Ð²ÐµÐ´ÑÑÐ¸Ðµ Ð¿ÑÐ¾ÐµÐºÑÐ½ÑÑ Ð´ÐµÑÑÐµÐ»ÑÐ½Ð¾ÑÑÑ.
description: The graduate qualification paper is dedicated to project quality management in an IT company. The subject of the research is the system, processes, tools and methods of quality management of IT company projects. The purpose of the work is to develop measures for effective project quality management in an IT company. The research was carried out by using methods of scientific cognition, such as induction, scientific abstraction, concretization, methods of observation, comparison and statistical analysis were also used. As a result of the study, an analysis of the Company's activities in the field of quality was carried out and the need for intermediate quality control and methodology was identified, which allows to determine the processes that need to be improved. Thus, within the framework of this work, measures were proposed for effective quality management of IT projects â technological verification and methodology for selecting the process to be improved. As a result of this work, the measures were developed, implemented and tested. The impact of measures on the quality of IT projects was also determined â reducing the number of projects with inconsistencies in the components of the project quality, increasing customer satisfaction and distributing excessive "Project Closure" load. The scope of application of the results of the graduate qualification paper can be any company conducting project activities.