title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° ÑÐ¸ÑÑÐµÐ¼Ñ Ð¾ÑÐµÐ½ÐºÐ¸ Ð¸ Ð°ÑÑÐµÑÑÐ°ÑÐ¸Ð¸ Ð¿ÐµÑÑÐ¾Ð½Ð°Ð»Ð° Ð½Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸ Ð¸Ð½Ð´ÑÑÑÑÐ¸Ð¸ Ð³Ð¾ÑÑÐµÐ¿ÑÐ¸Ð¸Ð¼ÑÑÐ²Ð° (Ð½Ð° Ð¿ÑÐ¸Ð¼ÐµÑÐµ ÐÐÐ Â«ÐÐ Â«ÐÑÑÐ¾ÑÐ¸ÑÂ»)
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Graduate qualification paper bachelors thesis development of a system for evaluating and certifying personnel at the Astoria hotel hospitality industry enterprise
Creators: name: ÐÐ»Ð°ÑÐ¾Ð²Ð°, ÐÐ°Ð»ÐµÑÐ¸Ñ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2025
Subjects: Ð³Ð¾ÑÑÐ¸Ð½Ð¸ÑÐ°
Ð¿ÐµÑÑÐ¾Ð½Ð°Ð»
Ð¾ÑÐµÐ½ÐºÐ°
Ð°ÑÑÐµÑÑÐ°ÑÐ¸Ñ
ÐºÐ¾Ð¼Ð¿ÐµÑÐµÐ½ÑÐ¸Ð¸
Ð¿Ð»Ð°Ð½ ÐºÐ°ÑÑÐµÑÐ½Ð¾Ð³Ð¾ ÑÐ°Ð·Ð²Ð¸ÑÐ¸Ñ
Ð±Ð»Ð°Ð³Ð¾Ð½Ð°Ð´ÐµÐ¶Ð½Ð¾ÑÑÑ
hotel
staff
assessment
certification
competencies
career development plan
trustworthiness

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description: The purpose of the final qualification is to form a system for evaluating and certifying staff at the Astoria Hotel. The results of the final qualifying work: 1. Recommendations are proposed for the formation of a staff assessment system at the Astoria Hotel, including the formation of individual plans for Astoria hotel employees to ensure and plan career development, the use of staff reliability assessment within the framework of the general subsystem of assessment and certification of hotel staff. 2. The costs of implementing the measures have been calculated. The measures can be implemented both at the research facility and applied by other facilities in St. Petersburg and other Russian cities. When collecting the data necessary to do the work were used search engines Google, Yandex, Scientific electronic library eLIBRARY.RU, SPbPU electronic library. Microsoft programs were used for data processing. The main conclusions of the work: 1. The Astoria Hotel is a dynamically developing enterprise located in a convenient location popular with tourists. 2. The proposed recommendations for improving the Astoria Hotel staff assessment and certification system will improve personnel management processes. The cost of implementing the developed package of measures amounted to 110,000 rubles at a time.