title: ÐÑÐ±Ð¾Ñ Ð¸ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ðµ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½Ð¾Ð³Ð¾ Ð¿ÑÐ¾Ð´ÑÐºÑÐ° Ð´Ð»Ñ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¸ ÑÐ°Ð±Ð¾ÑÑ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð² ÐÐ¢ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸ Ð² ÑÐ´Ð°Ð»ÐµÐ½Ð½Ð¾Ð¼ ÑÐµÐ¶Ð¸Ð¼Ðµ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Selection and implementation of a software product for organizing the work of IT company employees in remote mod
Creators: name: ÐÐ¸Ð³Ð¼Ð°ÑÑÐ»Ð»Ð¸Ð½, ÐÐ¸ÑÐ¸Ð»Ð»
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2021
Subjects: CRM-ÑÐ¸ÑÑÐµÐ¼Ð°
ÐÐ¸ÑÑÐ¸ÐºÑ24
ÑÐ´Ð°Ð»ÐµÐ½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ°
Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ðµ
Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ðµ
CRM-system
Bitrix24
remote work
enterprise
implementation

description: Ð¦ÐµÐ»ÑÑ ÑÐ°Ð±Ð¾ÑÑ ÑÐ²Ð¸Ð»Ð¾ÑÑ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ñ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ Ð² ÑÐ´Ð°Ð»ÐµÐ½Ð½Ð¾Ð¹ ÑÐ¾ÑÐ¼Ðµ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð² ÐÐÐ Â«ÐÐ½ÑÐµÐ»ÑÐµÑÂ» Ð¿ÑÑÐµÐ¼ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ ÑÐ¿ÐµÑÐ¸Ð°Ð»ÑÐ½Ð¾Ð³Ð¾ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½Ð¾Ð³Ð¾ Ð¿ÑÐ¾Ð´ÑÐºÑÐ°. ÐÐ°Ð´Ð°ÑÐ¸ ÑÐ°Ð±Ð¾ÑÑ: - ÑÐ°ÑÑÐ¼Ð¾ÑÑÐµÑÑ Ð¿Ð¾Ð½ÑÑÐ¸Ðµ Ð¸ Ð¾ÑÐ¾Ð±ÐµÐ½Ð½Ð¾ÑÑÐ¸ ÑÐ°Ð±Ð¾ÑÑ Ñ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ°Ð¼Ð¸ Ð² ÑÐ´Ð°Ð»ÐµÐ½Ð½Ð¾Ð¼ ÑÐµÐ¶Ð¸Ð¼Ðµ Ð² ÐÐ¢-ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸ÑÑ; - Ð´Ð°ÑÑ ÑÐ°ÑÐ°ÐºÑÐµÑÐ¸ÑÑÐ¸ÐºÑ ÐÐÐ Â«ÐÐ½ÑÐµÐ»ÑÐµÑÂ» Ð¸ Ð¾Ð¿Ð¸ÑÐ°ÑÑ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¾Ð½Ð½ÑÑ ÑÑÑÑÐºÑÑÑÑ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ; - Ð¿ÑÐ¾Ð°Ð½Ð°Ð»Ð¸Ð·Ð¸ÑÐ¾Ð²Ð°ÑÑ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½ÑÐµ Ð¿ÑÐ¾Ð´ÑÐºÑÑ, ÐºÐ¾ÑÐ¾ÑÑÐµ Ð¸ÑÐ¿Ð¾Ð»ÑÐ·ÑÐµÑ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ðµ, Ð¸ Ð²ÑÑÐ²Ð¸ÑÑ Ð¿ÑÐ¾Ð±Ð»ÐµÐ¼Ñ Ð¸Ñ Ð¿ÑÐ¸Ð¼ÐµÐ½ÐµÐ½Ð¸Ñ; - Ð²ÑÐ¿Ð¾Ð»Ð½Ð¸ÑÑ ÑÑÐ°Ð²Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð· ÑÑÐ½ÐºÐ° ÐÐ Ð´Ð»Ñ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¸ ÑÐ°Ð±Ð¾ÑÑ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð² Ð² ÑÐ´Ð°Ð»ÐµÐ½Ð½Ð¾Ð¼ ÑÐµÐ¶Ð¸Ð¼Ðµ Ð¸ Ð²ÑÐ±ÑÐ°ÑÑ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½ÑÐ¹ Ð¿ÑÐ¾Ð´ÑÐºÑ Ð´Ð»Ñ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ; - ÑÐ¾ÑÑÐ°Ð²Ð¸ÑÑ Ð¿Ð»Ð°Ð½ ÑÐ°Ð±Ð¾Ñ Ð¿Ð¾ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½Ð¾Ð³Ð¾ Ð¿ÑÐ¾Ð´ÑÐºÑÐ°; - Ð¾Ð±Ð¾ÑÐ½Ð¾Ð²Ð°ÑÑ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½Ð¾Ð³Ð¾ Ð¿ÑÐ¾Ð´ÑÐºÑÐ°. Ð Ð°Ð±Ð¾ÑÐ° Ð²ÑÐ¿Ð¾Ð»Ð½ÐµÐ½Ð° Ð½Ð° Ð±Ð°Ð·Ðµ Ð·Ð½Ð°Ð½Ð¸Ð¹, Ð¿Ð¾Ð»ÑÑÐµÐ½Ð½ÑÑ Ð² ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑÐµ. ÐÐµÑÐ¾Ð´Ñ: QFD-Ð¼Ð°ÑÑÐ¸ÑÐ°, ÑÑÐ°Ð²Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð·, Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð². ÐÑÐ½Ð¾Ð²Ð½ÑÐµ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÑ ÑÐ°Ð±Ð¾ÑÑ: - Ð¾Ð¿ÑÐµÐ´ÐµÐ»ÐµÐ½Ñ Ð¾ÑÐ½Ð¾Ð²Ð½ÑÐµ ÑÑÐ°Ð¿Ñ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ; - Ð²ÑÑÐ²Ð»ÐµÐ½Ñ Ð¿Ð¾ÑÑÐ°Ð¿Ð½ÑÐµ ÑÑÐ¾ÐºÐ¸ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ; - Ð²ÑÐ¿Ð¾Ð»Ð½ÐµÐ½Ð¾ Ð¾Ð±ÐµÑÐ¿ÐµÑÐµÐ½Ð¸Ðµ Ð¸ ÑÐ°ÑÑÐµÑ Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼ÑÑ Ð¾Ð¿ÐµÑÐ°ÑÐ¸Ð¹ Ð¿ÑÐ¸ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ð¸; - Ð¿Ð¾ÑÑÑÐ¾ÐµÐ½Ñ ÑÑÐµÐ¼Ñ AS-IS Ð¸ TO-BE; - Ð¿ÑÐ¾Ð²ÐµÐ´ÐµÐ½Ð° Ð¾ÑÐµÐ½ÐºÐ° ÑÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐµÑÐºÐ¾Ð¹ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸. ÐÑÐ°ÐºÑÐ¸ÑÐµÑÐºÐ°Ñ Ð·Ð½Ð°ÑÐ¸Ð¼Ð¾ÑÑÑ ÑÐ°Ð±Ð¾ÑÑ Ð¾Ð¿ÑÐµÐ´ÐµÐ»ÑÐµÑÑÑ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸ÐµÐ¼ CRM-ÑÐ¸ÑÑÐµÐ¼Ñ, ÐºÐ¾ÑÐ¾ÑÐ°Ñ Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð»Ð° Ð¸ Ð¾Ð¿ÑÐ¸Ð¼Ð¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð»Ð° Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÑ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ.
description: The purpose of the work is organize effective work in a remote form for the employees of PJSC Inteltech by introducing a special software product. Tasks of work: (work tasks are listed) - consider the concept and features of working with employees remotely in IT companies; - give a description of PJSC "Inteltech" and describe the organizational structure of the enterprise; - analyze the software products used by the company and identify the problems of their use; - perform a comparative analysis of the software market for organizing the work of employees remotely and select a software product for implementation; - draw up a work plan for the implementation of the software product; - justify the effectiveness of the implementation of the SPt. Work is performed on the basis of knowledge obtained at the university. Methods: QFD matrix, comparative analysis, business process modeling. The main results of the work: - defined the main stages of implementation; - revealed phased terms of implementation; - completed the provision and calculation of the necessary operations during implementation; - an assessment of economic efficiency was carried out; - AS-IS and TO-BE circuits built. The practical significance of the work is determined by the implementation of a CRM system that automated and optimized the business processes of the enterprise.