title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° Ð½Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Improvement of the quality management system at the enterprise
Creators: name: ÐÐ¿Ð»ÐµÑÐ½Ð¸Ð½Ð°, ÐÐ½Ð°ÑÑÐ°ÑÐ¸Ñ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2020
Subjects: ÐÐ¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ
ÐÐ²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ð½ÑÐµ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¿Ð»Ð°Ð½Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ñ Ð¸ ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ
ÑÐ¸ÑÑÐµÐ¼Ð° Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð°
Ð±Ð¸Ð·Ð½ÐµÑ-Ð¿ÑÐ¾ÑÐµÑÑÑ
ÑÐ»ÐµÐºÑÑÐ¾Ð½Ð½ÑÐ¹ Ð´Ð¾ÐºÑÐ¼ÐµÐ½ÑÐ¾Ð¾Ð±Ð¾ÑÐ¾Ñ
Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð°ÑÐ¸Ñ Ð¿ÑÐ¾ÑÐµÑÑÐ¾Ð²
Ð°Ð½Ð°Ð»Ð¸Ð·
quality management system
business processes
electronic document flow
process automation.
analysis

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description: This work is devoted to the study of the quality management system at the enterprise, in particular, the introduction of electronic document management to improve the quality of the company. Tasks that were solved during the study: 1. analysis of the existing quality management system; 2. revealing problems in the quality management system; 3. analysis of the company's internal business processes; 4. development of proposals for improvement; 5. calculation of economic efficiency; 6. modeling of processes in functional models "AS IS", "TO BE"; 7. automation of business processes; 8. approbation of results. The work was carried out on the basis of the Vodopad Group of Companies, where a significant part of the factual material was collected: the results of internal audits, models of business processes. Calculations were carried out that clearly show how the proposed measures to improve the quality management system affect the quality of the company's activities. The analysis was carried out by the modeling method using the Microsoft Visio software, the implementation of the proposed activities was carried out in the 1C-Bitrix - Bitrix24 software product. As a result, the company's business processes were analyzed and defined for the purpose of further automation, and the calculations of economic efficiency from the proposed activities were carried out. Effective measures have been developed to improve the quality management system using modern means of automating business processes. Based on the research carried out in the Vodopad Group of Companies, it was decided to introduce electronic document management and cancel 8 forms of printed documents with their replacement with electronic ones.