ROLI I QEVERISJES NË PËRMIRËSIMIN E PROBLEMATIKAVE TË SEKTORIT BUJQËSOR: RASTI STUDIMOR I AZHBR-së
Creators: name: BANUSHI, Blerina
name: SULAJ, Iva
Publisher: name: Zenodo
Year: 2020

description: Good governance is the backbone of democracy, as it affects the everyday life of citizens through the way it interacts with them and serves them. From this point of view, an effective governance requires a mutual communication with the citizens. The governance performance and the way it interacts with citizens influence the behaviour of the latter, as well as the intercommunity relations, cohesion and trust within and between communities; this legitimizes government efforts and promotes sustainable development. Institutional performance in public sector, also called governmental performance, is often measured by indicators (IPI) related to resources and outcomes, but there is an increasing consensus of the fact that monetary resources are not enough. Obviously, the results of governance are difficult to measure objectively. This study aims to provide an overview of central governance in Albania, focusing on farmers' opinion and satisfaction with Albania's Agency for Agricultural and Rural Development (AZHBR) activity. Thus, what is the farmers' perception towards Agency for Rural Agricultural Development activity and what would the subsidized farmers like to change or improve on central government service delivery? This is followed by the well-known assumption that citizens rely on personal experiences when they create their own views, which are closely related to their knowledge and understanding of central government performance as a starting point for good governance, and in some cases they can make central authorities liable for issues that are not under their direct control. For this reason, the key purpose of this research is to evaluate main stakeholders' perception such as: the employees and high level officials of AZHBR, as service providers, and farmers or entrepreneurs in five districts of Albania as: Tirana, Berat, Fier, Elbasan and Durrës (randomly selected), as beneficiaries of these services. In this context, it is also interesting to find a correlation between their perceptions on performance of public services delivered, in order to increase performance and real welfare. Although the results of the study do not constitute scientific measurements, they highlight the most prominent problems of AZHBR as well as the perception that subsidized farmers, in the above mentioned districts, have for their opportunities, role and influence on important issues such as transparency, accountability, rule of law and citizen participation. Consequently, the understanding of public's views on central governance, whether true or perceived, is an important part of improving effectiveness and efficiency, providing services and improving accountability of central administration. what we seek to achieve at the end of all the analysis is the assessment of Performance Audit role in the Albanian public sector, a measurement that will be realized mainly through the perception of farmers or entrepreneurs, as well as the perception of employees and head officials of AZHBR, studying a representative sample for each category. The basic perquisite is that the positive impact of performance audit or the growth of its role in helping good governance shall increase the perception of improving the quality of central governance as well as the public satisfaction; these indicators of satisfaction can be therefore used as indicators of good governance. Key words: performance, AZHBR, good governance, public service