Emotional safety as a condition for the success of the digital transformation in healthcare (SteTiG)
Creators: name: Kuske, Silke
name: Vondeberg, Carmen
Publisher: name: Open Science Framework
Year: 2022
Subjects: subject: Public Health
subject: Medicine and Health Sciences
subject: Social and Behavioral Sciences
subject: Health Services Research
subject: emotional safety, psychological safety, digitalization, healthcare, ehealth, participatory research, design ethnography, strategic foresight research

description: The SteTiG project is based at the Fliedner Fachhochschule Düsseldorf and is sponsored by the Bundesministerium für Bildung und Forschung. Project duration: December 2021 to November 2023 Project leadership: Prof. Dr. Silke Kuske The digital transformation affects many areas of society. Recent literature shows that the feeling of safety becomes a more important role in the context of eHealth. Generally, the feeling of safety can affect public security, education, democracy, finances, and health. A reduced feeling of safety can negatively affect the willingness to implement eHealth. Even though emotional safety is important for society and for implementation success in eHealth, it has been understudied so far. Therefore, the aim of the SteTiG project is the strategic foresight and multi-perspective impact assessment as well as the identification of needs and influencing factors regarding emotional safety as a condition for the success of the digital transformation in healthcare. Methods: Generally, the project is based on the methods of strategic foresight. The basic approach of the project is multi-perspective, exploratory, primarily participatory, and inductive. Participatory approaches, which are especially applied in the field of socio-political programs and increasingly in health research, will be included. The following methods will be used according to the work packages (WP) in the project: WP 1) integrative scoping review to identify needs and influencing factors regarding the feeling of safety in the context of eHealth, WP 2) public participatory guideline-based workshops in the context of an opening conference to capture the views of target groups related to selected eHealth applications, WP 3) ethnographic designed and applied cases to develop solution- and needs-oriented eHealth case studies, WP 4) two scenario workshops in the context of interim conferences for perspective mapping of the feeling of safety, consequences, and recommendations for action and WP 5) a Delphi survey to derive recommendations on indicators for monitoring the feeling of safety. It is planned that a total of more than 145 participants will be involved in the SteTiG project through its methodological approaches and corresponding events and will continuously participate in the project. Different age structures and health conditions are taken into account. Generally, the participatory and qualitative data are analysed by content analysis (categories are primarily developed inductively, and additionally allocated deductively in the process). In the context of the scenario workshops, a sensitivity analysis is also performed. As part of the mixed-methods design, the data are triangulated and synthesized. Expected results: We expect to develop solution- and needs-oriented case studies as well as to provide recommendations for action and indicators for monitoring emotional safety in the context of digital transformation.