title: Ð¡ÑÐ°Ð²Ð½Ð¸ÑÐµÐ»ÑÐ½Ð°Ñ Ð¾ÑÐµÐ½ÐºÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° Ñ ÑÑÑÑÑÑÐ¸Ñ Ñ Ð»ÐµÐ±ÑÐµÐ² Ð¸ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð¸Ð¹ Ð¿Ð¾ ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ñ ÐºÐ°ÑÐµÑÑÐ²Ð° Ð¿ÑÐµÐ´Ð¾ÑÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ ÑÑÐ»ÑÐ³ Ð² Ð¾Ð½Ð»Ð°Ð¹Ð½ ÑÐ¾ÑÐ³Ð¾Ð²Ð»Ðµ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Comparative assessment of the quality of crusty bread and development of proposals to improve the quality of services in online commerce
Creators: name: ÐÑÑÐ¸ÑÐ¸Ð¹, ÐÐ½Ð°ÑÑÐ°ÑÐ¸Ñ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2022
Subjects: Ñ ÑÑÑÑÑÑÐ¸Ðµ Ñ Ð»ÐµÐ±ÑÑ
Ð²ÑÐ¿ÐµÑÐµÐ½Ð½ÑÐµ Ñ Ð»ÐµÐ±ÑÑ
Ð²Ð·Ð¾ÑÐ²Ð°Ð½Ð½ÑÐµ Ñ Ð»ÐµÐ±ÑÑ
Ð¾ÑÐµÐ½ÐºÐ° ÐºÐ°ÑÐµÑÑÐ²Ð°
Ð¸Ð½ÑÐµÑÐ½ÐµÑ-Ð¿Ð»Ð¾ÑÐ°Ð´ÐºÐ¸
crispy loaves
baked loaves
blown loaves
quality assessment
internet sites

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description: The topic of the final qualifying work: "Comparative assessment of the quality of crusty bread and development of proposals to improve the quality of services in online commerce". This work is devoted to the evaluation of consumer properties of crusty bread and the development of proposals to improve the quality of services in online commerce. Tasks that were solved during the study:1. Study of the factors shaping the quality of crispy bread.2. Conducting a comparative assessment of the quality of crusty bread from two manufacturers, with justification for the selection of samples and research methods.3. Development of proposals to improve the quality of services in online trading4. Analysis of consumer preferences.Experimental studies were conducted on the basis of the laboratory of examination of consumer goods of the Higher School of Service and Trade by standard methods of quality assessment in terms of humidity, acidity, swelling and crumbiness. The analysis of the quality of samples of crusty bread according to labeling and organoleptic indicators was carried out.Market analysis has shown that crusty bread is produced by different technologies, exploded and baked predominate. Manufacturers do not stand still and constantly introduce new herbal supplements to expand the range, enrich them with vitamins.In the course of research on the quality of services provided on Internet sites, using the example of "Yandex Market", "OZON", "Wildberries", it was found that in order to attract consumers to purchase food products online, it is necessary to expand the provision of additional information (manufacturer, regulatory document, price history) and introduce the possibility of changing the place of receipt of food products.