title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¼ÐµÑÐ¾Ð´Ð¸ÐºÐ¸ Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ñ ÐºÐ°ÑÐµÑÑÐ²Ð° Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ Ñ ÐºÐ¾Ð½ÑÑÐ°Ð³ÐµÐ½ÑÐ°Ð¼Ð¸
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Development of a methodology to improve quality of interaction with counterparties
Creators: name: ÐÑÑÐ¾Ð¼ÑÐºÐ°Ñ, ÐÐ°ÑÑÑ
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2025
Subjects: Ð¼ÐµÑÐ¾Ð´Ð¸ÐºÐ°
Ð¼ÐµÑÐ¾Ð´
ÐºÐ¾Ð½ÑÑÐ°Ð³ÐµÐ½Ñ
ÑÐ»ÑÑÑÐµÐ½Ð¸Ðµ Ð¿ÑÐ¾ÑÐµÑÑÐ°
Ð¿Ð¾Ð²ÑÑÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð° Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ
methodology
method
counterpart
process improvement
improving the quality of interaction

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description: Subject of the study: The process of interaction with counterparties of LLC âBusiness Certificationâ. The purpose of the work is to develop a methodology to improve the quality of interaction with counterparties of LLC âBusiness Certificationâ. In the process of work empirical methods of research were used: study of sources, analysis of information, methods of comparative analysis, observation, experiment, questionnaire. The field of application of the graduate qualification work: the possibility of using the results of the work in the practical activity of certification bodies. Results of the work: a methodology for improving the quality of interaction with counterparties has been developed, which will allow not only to determine the level of the current quality of the interaction process, but also to improve its technical and behavioral indicators. The sources of information were various domestic and foreign textbooks and articles on the topic of work, as well as verified Internet resources. When collecting the data necessary to perform the work, the search engine Yandex was used. To search for scientific literature was used scientific electronic library eLIBRARY.RU., as well as, in the processing of data was used: Microsoft Excel. Conclusion: The level of quality of interaction with counterparties directly affects the quality of both individual business processes and the activities of the entire company. In this paper we analyzed the process of interaction with counterparties of LLC âBusiness Certâ, identified the main problems of interaction, proposed a methodology to eliminate existing problems, as well as to improve the quality indicators of interaction.Â  The developed methodology has been successfully tested, demonstrating an improvement in the quality indicators of interaction.