ANTECEDENTS AND OUTCOMES IN THE PERFORMANCE OF PERSONNEL AT RAJABHAT UNIVERSITIES IN THAILAND
Creators: name: JEERANAN WUEAMPRAKHON
name: NATTAPONG TECHARATTANASED
name: KRISADA SUNGKHAMANEE
name: CHUTIMA KLAYSUNG
name: SOMSAK KLAYSUNG
Publisher: name: Zenodo
Year: 2024
Subjects: Antecedents, Outcomes, Performance, Personnel.

description: Abstract 

Rajabhat Universities are higher education institutions experiencing increasing competition. Adapting to survive and enhancing internal organizational factors are crucial for fostering unity and collaboration to achieve organizational goals and improve management efficiency and effectiveness. This research aims to: 1) Study the levels of agile leadership, social responsibility, organizational performance management policy, acceptance/adaptation to organizational innovation, personnel participation, job satisfaction, and performance outcomes of personnel at Rajabhat Universities in Thailand. 2) Examine the influence of variables such as agile leadership, social responsibility, organizational performance management policy, acceptance/adaptation to organizational innovation, personnel participation, and job satisfaction on the performance outcomes of personnel at Rajabhat Universities in Thailand. 3) Develop a model for enhancing the performance outcomes of personnel at Rajabhat Universities in Thailand.  This study employs a mixed-methods approach, combining quantitative and qualitative research. In the quantitative phase, the sample consists of personnel from Rajabhat Universities in Thailand, with the sample size determined by a criterion of 20 times the number of observed variables. A proportional stratified sampling method was used, with data collected via questionnaires and analyzed using structural equation modeling. The qualitative phase involves in-depth interviews with key informants, including university presidents, vice presidents, or assistant presidents with at least two years of administrative experience, totaling 20 individuals.  The research findings indicate that: 1) Agile leadership, social responsibility, organizational performance management policy, acceptance/adaptation to organizational innovation, personnel participation, job satisfaction, and performance outcomes of personnel at Rajabhat Universities in Thailand are at a high level. 2) Variables such as agile leadership, social responsibility, organizational performance management policy, acceptance/adaptation to organizational innovation, personnel participation, and job satisfaction significantly influence the performance outcomes of personnel at Rajabhat Universities in Thailand at a .05 significance level. 3) The developed model for enhancing the performance outcomes of personnel at Rajabhat University in Thailand, named the OLCJPA - RRU Model (O = Organizational Performance Management Policy, L = Agile Leadership, C = Corporate Social Responsibility, J = Job Satisfaction, P = Personnel Participation, I = Acceptance and Adaptation to Innovation in Organizations, RRU = Results of the Operations of Rajabhat University Personnel of Thailand).  Additionally, the qualitative research findings suggest that enhancing performance outcomes at Rajabhat Universities requires establishing a governance system based on good governance principles, utilizing new management innovations and technologies, and providing training to develop personnel expertise in digital technology to improve efficiency and effectiveness. This practical approach will enhance the competitiveness and potential of personnel and organizations. The research outcomes can be applied as a policy framework to enhance the performance outcomes of personnel at Rajabhat Universities in Thailand in the future.