title: Ð­ÐºÑÐ¿ÐµÑÑÐ½Ð°Ñ ÑÐ¸ÑÑÐµÐ¼Ð° ÑÐ¾Ð¿ÑÐ¾Ð²Ð¾Ð¶Ð´ÐµÐ½Ð¸Ñ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½Ð¾Ð³Ð¾ Ð¾Ð±ÐµÑÐ¿ÐµÑÐµÐ½Ð¸Ñ Ð½Ð° Ð¾ÑÐ½Ð¾Ð²Ðµ Ð¼ÐµÑÑÐ¸ÑÐµÑÐºÐ¸Ñ Ð¿Ð¾ÐºÐ°Ð·Ð°ÑÐµÐ»ÐµÐ¹
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Expert program support system based on metrics
Creators: name: ÐÐ½Ð¸ÑÐ¸Ð¼Ð¾Ð², ÐÐ½Ð´ÑÐµÐ¹
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2023
Subjects: Ð¡Ð¸ÑÑÐµÐ¼Ð½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð·
ÐÑÑÐ¸ÑÐ»Ð¸ÑÐµÐ»ÑÐ½ÑÐµ Ð¼Ð°ÑÐ¸Ð½Ñ ÑÐ»ÐµÐºÑÑÐ¾Ð½Ð½ÑÐµ
ÑÐ¸ÑÑÐµÐ¼Ð° Ð¿Ð¾Ð´Ð´ÐµÑÐ¶ÐºÐ¸ ÑÐµÑÐµÐ½Ð¸Ð¹
Ð¼ÐµÑÐ¾Ð´ ÑÐºÑÐ¿ÐµÑÑÐ½Ð¾Ð¹ Ð¾ÑÐµÐ½ÐºÐ¸
Ð¼ÐµÑÑÐ¸ÑÐµÑÐºÐ¸Ðµ Ð¿ÑÐ¾ÑÑÑÐ°Ð½ÑÑÐ²Ð°
decision support system
method of expert evaluation
metric spaces

description: ÐÑÐ½Ð¾Ð²Ð½ÑÐ¼ ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐ¾Ð¼ Ð²ÑÐ¿ÑÑÐºÐ½Ð¾Ð¹ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ ÑÑÐ°Ð»Ð¾ Ð¿ÑÐ¾ÐµÐºÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ ÐºÐ¾Ð½ÑÐµÐ¿ÑÐ¸Ð¸ ÑÐ¾Ð¿ÑÐ¾Ð²Ð¾Ð¶Ð´ÐµÐ½Ð¸Ñ ÐÐ Ð¸ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¿ÑÐ¾ÑÐ¾ÑÐ¸Ð¿Ð°Â  ÑÐºÑÐ¿ÐµÑÑÐ½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ, ÐºÐ¾ÑÐ¾ÑÐ°Ñ Ð¿Ð¾Ð·Ð²Ð¾Ð»Ð¸Ð»Ð° Ð±Ñ ÑÐ¾Ð·Ð´Ð°ÑÑ Ð±Ð°Ð·Ñ Ð·Ð½Ð°Ð½Ð¸Ð¹, ÑÐ¿ÑÐ¾ÑÐ°ÑÑÑÑ ÑÐ°Ð±Ð¾ÑÑ ÑÐ¿ÐµÑÐ¸Ð°Ð»Ð¸ÑÑÐ¾Ð² ÑÐ»ÑÐ¶Ð±Ñ ÐÐ¢-Ð¿Ð¾Ð´Ð´ÐµÑÐ¶ÐºÐ¸. Ð ÑÐ°Ð±Ð¾ÑÐµ ÑÐµÑÐµÐ½Ñ ÑÐ»ÐµÐ´ÑÑÑÐ¸Ðµ Ð·Ð°Ð´Ð°ÑÐ¸: 1.Â ÐÑÐ¿Ð¾Ð»Ð½ÐµÐ½ Ð°Ð½Ð°Ð»Ð¸Ð· Ð¾ÑÐ¾Ð±ÐµÐ½Ð½Ð¾ÑÑÐµÐ¹ Ð¿ÑÐ¾ÑÐµÑÑÐ° ÑÐ¾Ð¿ÑÐ¾Ð²Ð¾Ð¶Ð´ÐµÐ½Ð¸Ñ ÐÐ. Â ÐÐ·ÑÑÐµÐ½Ñ ÐºÐ»Ð°ÑÑÑ ÑÐºÑÐ¿ÐµÑÑÐ½ÑÑ ÑÐ¸ÑÑÐµÐ¼, Ð¾ÑÐ¾Ð±ÐµÐ½Ð½Ð¾ÑÑÐ¸ Ð¸Ñ Ð¿Ð¾ÑÑÑÐ¾ÐµÐ½Ð¸Ñ. 2.Â ÐÑÑÐ»ÐµÐ´Ð¾Ð²Ð°Ð½Ñ ÑÑÑÐµÑÑÐ²ÑÑÑÐ¸Ðµ ÑÐµÑÐ½Ð¸ÐºÐ° Ð¼Ð¾Ð½Ð¸ÑÐ¾ÑÐ¸Ð½Ð³Ð°; Ð¿Ð¾ÐºÐ°Ð·Ð°Ð½Ð° ÑÐ¾Ð»Ñ Ð¼Ð¾Ð½Ð¸ÑÐ¾ÑÐ¸Ð½Ð³Ð° Ð¸ Ð¾Ð¿Ð¾Ð²ÐµÑÐµÐ½Ð¸Ñ Ð¿ÑÐ¸ ÑÐºÑÐ¿Ð»ÑÐ°ÑÐ°ÑÐ¸Ð¸ ÐÐ. ÐÐ±Ð¾ÑÐ½Ð¾Ð²Ð°Ð½Ð° Ð½ÐµÐ¾Ð±ÑÐ¾Ð´Ð¸Ð¼Ð¾ÑÑÑ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ¸ ÑÐºÑÐ¿ÐµÑÑÐ½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ Ð´Ð»Ñ ÑÐ¾ÑÑÑÐ´Ð½Ð¸ÐºÐ¾Ð² ÑÐ»ÑÐ¶Ð±Ñ ÑÐ¾Ð¿ÑÐ¾Ð²Ð¾Ð¶Ð´ÐµÐ½Ð¸Ñ ÐÐ. 3.Â ÐÐ±Ð¾ÑÐ½Ð¾Ð²Ð°Ð½ Ð²ÑÐ±Ð¾Ñ Ð¼ÐµÑÐ¾Ð´Ð¾Ð² Ð¸ Ð¼Ð¾Ð´ÐµÐ»ÐµÐ¹ Ð´Ð»Ñ Ð¿ÑÐ¾ÐµÐºÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð¸Ñ Ð¼Ð°ÑÐµÐ¼Ð°ÑÐ¸ÑÐµÑÐºÐ¾Ð³Ð¾ Ð¾Ð±ÐµÑÐ¿ÐµÑÐµÐ½Ð¸Ñ ÑÐºÑÐ¿ÐµÑÑÐ½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ. 4.Â Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ð° Ð°ÑÑÐ¸ÑÐµÐºÑÑÑÐ° Ð¿ÑÐ¾ÑÐ¾ÑÐ¸Ð¿Ð° ÑÐºÑÐ¿ÐµÑÑÐ½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ ÑÐ¾Ð¿ÑÐ¾Ð²Ð¾Ð¶Ð´ÐµÐ½Ð¸Ñ Ð¿ÑÐ¾Ð³ÑÐ°Ð¼Ð¼Ð½Ð¾Ð³Ð¾ Ð¾Ð±ÐµÑÐ¿ÐµÑÐµÐ½Ð¸Ñ. Ð ÐµÐ°Ð»Ð¸Ð·Ð¾Ð²Ð°Ð½Ð° ÑÐ¸ÑÑÐµÐ¼Ð° Ð°Ð½Ð°Ð»Ð¸Ð·Ð° Ð´Ð°Ð½Ð½ÑÑ ÐºÐ°Ðº Ð¿Ð¾Ð´ÑÐ¸ÑÑÐµÐ¼Ð° Ð² ÑÐ¾ÑÑÐ°Ð²Ðµ ÑÐºÑÐ¿ÐµÑÑÐ½Ð¾Ð¹ ÑÐ¸ÑÑÐµÐ¼Ñ; ÑÐ¸ÑÑÐµÐ¼Ð° Ð±ÑÐ»Ð° Ð²Ð½ÐµÐ´ÑÐµÐ½Ð° Ð² Ð¿ÑÐ°ÐºÑÐ¸ÐºÑ ÑÐ°Ð±Ð¾ÑÑ Ð´ÐµÐ¿Ð°ÑÑÐ°Ð¼ÐµÐ½ÑÐ° Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½ÑÑ ÑÐµÑÐ½Ð¾Ð»Ð¾Ð³Ð¸Ð¹ Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ.
description: The main result of the final qualifying work was the design of the software maintenance concept and the development of a prototype of an expert system that would create a knowledge base that simplifies the work of IT support specialists. The following tasks were solved in the work: 1. An analysis of the features of the software maintenance process was carried out. Classes of expert systems, features of their construction are studied. 2. Existing monitoring techniques have been investigated; the role of monitoring and notification in the operation of the software is shown. The necessity of developing an expert system for employees of the software maintenance service is substantiated. 3. The choice of methods and models for designing the mathematical software of the expert system is substantiated. 4. The architecture of the prototype of the software maintenance expert system has been developed. The data analysis system was implemented as a subsystem within the expert system; the system was introduced into the practice of the information technology department of the enterprise.