title: Ð¡Ð¿Ð¾ÑÐ¾Ð±Ñ Ð²Ð·Ð°Ð¸Ð¼Ð¾Ð´ÐµÐ¹ÑÑÐ²Ð¸Ñ Ð² ÐºÐ¾Ð½ÑÐ»Ð¸ÐºÑÐµ ÐºÐ°Ðº ÑÐ°ÐºÑÐ¾Ñ ÑÐ¾ÑÐ¸Ð°Ð»ÑÐ½Ð¾-Ð¿ÑÐ¸Ñ Ð¾Ð»Ð¾Ð³Ð¸ÑÐµÑÐºÐ¾Ð³Ð¾ ÐºÐ»Ð¸Ð¼Ð°ÑÐ° ÐºÐ¾Ð»Ð»ÐµÐºÑÐ¸Ð²Ð°
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Ways of interaction in the conflict as a factor of social and psychological climate of the collective
Creators: name: Ð¢Ð¾Ð¼Ð°ÑÐµÐ²ÑÐºÐ°Ñ, ÐÐ»Ð¸Ð·Ð°Ð²ÐµÑÐ°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2020
Subjects: ÑÐ¾ÑÐ¸Ð°Ð»ÑÐ½Ð¾-Ð¿ÑÐ¸Ñ Ð¾Ð»Ð¾Ð³Ð¸ÑÐµÑÐºÐ¸Ð¹ ÐºÐ»Ð¸Ð¼Ð°Ñ
ÑÐ¿Ð¾ÑÐ¾Ð±Ñ Ð¿Ð¾Ð²ÐµÐ´ÐµÐ½Ð¸Ñ Ð² ÐºÐ¾Ð½ÑÐ»Ð¸ÐºÑÐµ
ÑÐ°ÐºÑÐ¾ÑÑ ÑÐ¾ÑÐ¸Ð°Ð»ÑÐ½Ð¾-Ð¿ÑÐ¸Ñ Ð¾Ð»Ð¾Ð³Ð¸ÑÐµÑÐºÐ¾Ð³Ð¾ ÐºÐ»Ð¸Ð¼Ð°ÑÐ°
ÐºÐ¾Ð»Ð»ÐµÐºÑÐ¸Ð²
socio-psychological climate
ways of behavior in conflict
factors of socio-psychological climate
collective

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description: Theme of qualifying work: "Ways of behavior in the conflict as a factor of socio-psychological climate of the team". This work investigates the impact of the preferred organization of interactions in the conflict in the current state of socio-psychological climate. The study was conducted on the basis of a chain of pizza restaurants. The survey was conducted in full-time format. To study the preference of methods of conduct in conflict, the following methods were used: The method of behavioral scenarios "Conflict situations" by E. S. Sinelnikova, D. Wigboldus; the method "Behavior in conflict" by K. Thomas, R. Killman, adaptation by N. V. Grishina. To study the current state of the socio-psychological climate, we used: "Express methodology for studying the socio-psychological climate in the team" O. S. Mikhalyuk and A. Yu. Shalyto; Map-scheme for determining the psychological climate in the team of A. N. Lutoshkin. The study involved 74 respondents, differentiated into 4 groups depending on their official position and gender. Based on the conducted research, it is concluded that the official position determines the features of the assessment of the SEC of the team, while gender acts as a significant factor determining the features of behavior in conflict among restaurant employees, as well as the assessment of the SEC of the team. The specific differences in the structures of the interrelations of the SEC components and the preferred ways of behavior in conflict among managers and line personnel, as well as among men and women, are revealed. Managers have preferred ways of interacting in a conflict to a greater extent they mediate the values of the cognitive component of the SEC (compared to the linear staff). In men, the ways of interaction in conflict mediate the values of the emotional component of the SEC, and in women, the behavioral and cognitive components. Orientation to the proposal of a solution to the problem as a way of behavior in a conflict is the most significant factor in predicting the SEC of the team and determining the current state of the SEC.