The Role of Management in Achieving Organizational Excellence: Exploring the Relationship Between Effective Managerial Practices and Organizational Performance
Creators: name: Alshehab, Eyab
Publisher: name: figshare
Year: 2024
Subjects: classificationCode: 440708
subject: Public administration
classificationCode: 480701
subject: Administrative law
classificationCode: 390403
subject: Educational administration, management and leadership
classificationCode: 440211
subject: Police administration, procedures and practice
classificationCode: 440799
subject: Policy and administration not elsewhere classified

description: Organizational excellence has emerged as a critical objective for businesses striving to remain competitive in dynamic and uncertain environments. Effective managerial practices, particularly in strategic leadership, communication, and innovation, are often identified as the primary drivers of organizational success. This study aims to provide empirical evidence to validate the relationship between these managerial practices and organizational excellence through a quantitative approach. Drawing upon theoretical frameworks such as the EFQM Excellence Model (EFQM, 2013) and the Balanced Scorecard (Kaplan &amp; Norton, 1996), the research explores how management strategies influence performance metrics, employee satisfaction, and overall operational efficiency.A structured survey was administered to 150 employees across three key sectors—education, healthcare, and industry—in Saudi Arabia. The survey evaluated participants' perceptions of their organization’s leadership, internal communication systems, and innovation-driven practices. The findings confirm that strategic leadership is the most significant determinant of organizational excellence, accounting for 42% of the variance in performance outcomes. Moreover, internal communication was found to be positively correlated with employee engagement and alignment with organizational goals, as supported by Larkin and Larkin’s (1994) communication theories. The study also corroborates Schumpeter’s (1934) theory on innovation as a critical driver of organizational development, demonstrating that organizations fostering innovation reported a 28% improvement in key performance indicators.This research not only validates the theoretical underpinnings of effective managerial practices but also provides actionable insights for organizations seeking to enhance their operational excellence. Recommendations include investing in leadership development programs, implementing advanced communication systems, and fostering a culture of innovation to sustain competitive advantage. The study contributes to the broader discourse on organizational performance management and offers a foundation for future research on the longitudinal effects of managerial practices in diverse business contexts.Key references that frame this study include Kotter’s (1990) leadership principles, Kaplan and Norton’s (1996) performance measurement methodologies, and Schumpeter’s (1934) innovation theories. By integrating these frameworks with empirical evidence, the study affirms the indispensable role of effective management in achieving and sustaining organizational excellence.