Deliverable D4.4 Final Touristic City use case results
Creators: name: Deambrogio, Elena
name: Ghibaudo, Elena
name: Albarello, Erica
Publisher: name: Zenodo
Year: 2022

description: This deliverable D4.4 is intended to be the final document representing the results collected after the deployment, implementation and trial phase of each use cases belonging to WP4 and related to the Touristic City (media production and distribution, safety and security in smart cities, museum and education, robotics). This document follows the deliverables D4.1 (5G-TOURS, D4.1 Robotic, Media and Smart Cities solutions for Touristic Cities, October 2019) and D4.2 (5G-TOURS, “D4.2 First Touristic City use case results”, December 2020) previously prepared by WP4. The aim of the document is to show the progress done after the strong cooperation between technical partners and verticals and in terms of network deployment installation and coverage. The five main use cases are detailed as next: • UC 1 - Augmented tourism experience This use case is focused on the use of Augmented and Virtual Reality technology. It provides visitors of targeted museums with an improved and more engaging experience based on the use of an augmented reality inside and outside the Palazzo Madama Museum concerning virtual reality technology: its use has been gamified through a memory game provided thanks to Oculus Quest viewers connected to the 5G network, and the use of an interactive wall. • UC 2 - Telepresence This use case provide the possibility for a robot located inside the museum to be controlled by a remote user by exploiting an underlying 5G network capable of meeting the stringent KPIs necessary for effective robot control and low latency high quality video stream. The use of telepresence robots in the tourism sector opens up various possibilities for extending the usability of museums over time and space. The most natural case is the remote visit of a museum which, thanks to the potential of the 5G network, can take place virtually from any place and can be carried out even during the closing periods of the museums. • UC 3 - Robot-assisted Museum guide This use case leverages the use of robotic technology to provide an enhanced museum visit experience. This guided tour is performed autonomously by the robot following a predefined path. In this use case the humanoid robot R1 is used to carry out a guided tour. The 5G network is exploited for its higher bandwidth (in this UC especially in uploads) and for its low latency. The data collected by the robot is sent to a remote computer which processes them and sends movement commands to the robot. • UC 4 - High-quality video services distribution This use case enables the distribution of enhanced high-quality video services for tourists to improve the user experience when visiting a city. The use case is based on the use of 5G broadcast delivery services using the broadcasting network and the development of a 5G core multicast component. • UC 5 - Remote and distributed video production This use case explores the 5G-TOURS network features for remote television production, in a distributed TV video production context; the content has been produced by mixing local and remote audio and video contributions in the TV studio All the aforementioned use cases imposed a careful design of the network, partly done by leveraging and integrating into the 5G-EVE infrastructure and partly obtained through the deployment of new hardware and software that extended and complemented the already available infrastructure. The use cases have been developed in Palazzo Madama and GAM, two of Turin's main museums: Palazzo Madama is located in the heart of Turin and is a UNESCO heritage site and seat of the first Senate of the Kingdom of Italy. It sums up the entire history of the city: from a Roman gate it was transformed in the Middle Ages into a fortress and then into the castle of the princes of Acaja. Since 1934 the Palace has housed the collections of ancient art of the Civic Museum with over 70,000 works including paintings, sculptures, illuminated manuscripts, majolica and porcelain, gold and silver, furnishings and fabrics that illustrate European art from the early Middle Ages to the Baroque; the GAM (Gallery of Modern and Contemporary Art of Turin), with its collection of over 50,000 works including paintings, sculptures, works on paper, installations, videos and photographs, offers the public a path that ranges from the 19th century to the contemporary with artists such as Pellizza by Volpedo, Medardo Rosso, Chagall, Andy Warhol. In addition to the collections, it hosts a rich program of temporary exhibition: from major exhibitions of Italian and international artists to contemporary research. A considerable effort was dedicated to network coverage solutions within the two museums: Palazzo Madama and GAM. The case of Palazzo Madama was particularly challenging in terms of historical context and because of the physical characteristic of the building (structure characterized by medieval walls with considerable sections, towers, spaces that are difficult to reach). This had required ad hoc solutions to be integrated in such historical environment. One example is that of the radio technology that has been carefully studied with an architectural studio and has been integrated into the existing seats of the museum, flanked by information poles. The solutions provided had to follow a strict administrative process before obtaining the Superintendency validation and agreement. The specific characteristics of the use cases, that requires very high bandwidth (for the AR and VR applications), low latency (for the Robotic UCs) or broadcast capabilities required specific features in the network components. Besides, WP4 use cases has been used for the evaluation of PoCs related to Artificial Intelligence, as discussed in D3.4 [7]. The results achieved for WP4 use cases are to be considered as a starting point for upcoming experiments and collaborations, as demonstrated by the feedbacks collected during the events organized on a local scale. The last event named “The Art meets 5G” took place at GAM on the 25th of May and foresaw the presentation of WP4 case studies together with a direct demonstration of some of them (UC1, UC2 and UC3). The event was attended by local experts, Museums and political representatives of the Culture sector who were able to experience firsthand the work carried out during the last three years and evaluate possible connections and new collaborations.