title: ÐÑÐ¾ÐµÐºÑ ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ñ ÑÐºÐ»Ð°Ð´ÑÐºÐ¾Ð¹ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÐ¸ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ½ÑÑ ÑÐ¾Ð²Ð°ÑÐ¾Ð² ÑÐµÑÐ¸ Wildberries Ð¿ÑÑÐµÐ¼ ÑÐ¾Ð·Ð´Ð°Ð½Ð¸Ñ ÑÐµÐ¿Ð¾ÑÐºÐ¸ ÑÐµÐ½ÑÑÐ°Ð»Ð¸Ð·Ð¾Ð²Ð°Ð½Ð½ÑÑ ÑÐºÐ»Ð°Ð´Ð¾Ð²
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Project for improving the warehouse logistics of return goods in the Wildberries network by creating a chain of centralized warehouses
Creators: name: ÐÐ°Ð³Ð¸Ð½, ÐÐ½ÑÐ¾Ð½
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2024
Subjects: Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ½Ð°Ñ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÐ°
Ð¸Ð¼Ð¸ÑÐ°ÑÐ¸Ð¾Ð½Ð½Ð¾Ðµ Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ
anylogic
Ð¾Ð¿ÑÐ¸Ð¼Ð¸Ð·Ð°ÑÐ¸Ñ
Wildberries
return logistics
simulation modeling
optimization

description: Ð Ð°Ð±Ð¾ÑÐ° Ð¿Ð¾ÑÐ²ÑÑÐµÐ½Ð° Ð¿Ð¾Ð´ÑÐ¾Ð±Ð½Ð¾Ð¼Ñ Ð°Ð½Ð°Ð»Ð¸Ð·Ñ ÑÐµÐºÑÑÐµÐ³Ð¾ ÑÐ¾ÑÑÐ¾ÑÐ½Ð¸Ñ Ð²Ð¾Ð·Ð²ÑÐ°Ñ-Ð½Ð¾Ð¹ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÐ¸ Ð½Ð° Ð¼Ð°ÑÐºÐµÑÐ¿Ð»ÐµÐ¹ÑÐ°Ñ, Ð² ÑÐ°ÑÑÐ½Ð¾ÑÑÐ¸ Ð½Ð° Ð¿ÑÐ¸Ð¼ÐµÑÐµ Wildberries, Ð¸ ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐºÐµ Ð¼Ð¾Ð´ÐµÐ»Ð¸ Ð¾Ð¿ÑÐ¸Ð¼Ð¸Ð·Ð°ÑÐ¸Ð¸ Ð¿ÑÐ¾ÑÐµÑÑÐ° Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ° ÑÐ¾Ð²Ð°ÑÐ¾Ð² Ð´Ð»Ñ ÑÐ½Ð¸Ð¶ÐµÐ½Ð¸Ñ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÑÐµÑÐºÐ¸Ñ Ð·Ð°ÑÑÐ°Ñ, Ð¸ Ð²ÑÐµÐ¼ÐµÐ½Ð¸ Ð¾Ð±ÑÐ°Ð±Ð¾ÑÐºÐ¸. Ð ÑÐ¾Ð´Ðµ Ð½Ð°Ð¿Ð¸ÑÐ°Ð½Ð¸Ñ ÑÐ°Ð±Ð¾ÑÑ Ð²ÑÐ¿Ð¾Ð»Ð½ÐµÐ½Ñ ÑÐ»ÐµÐ´ÑÑÑÐ¸Ðµ Ð·Ð°Ð´Ð°ÑÐ¸: 1) ÐÐ½Ð°Ð»Ð¸Ð· Ð¿ÑÐ¾ÑÐµÑÑÐ° ÑÐºÐ»Ð°Ð´ÑÐºÐ¾Ð¹ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÐ¸ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ½ÑÑ ÑÐ¾Ð²Ð°ÑÐ¾Ð² ÑÐµÑÐ¸ Wildberries. 2) ÐÐ½Ð°Ð»Ð¸Ð· ÐºÐ°ÑÐµÐ³Ð¾ÑÐ¸Ð¹ ÑÐ¾Ð²Ð°ÑÐ¾Ð² Ñ Ð½Ð°Ð¸Ð±Ð¾Ð»ÑÑÐ¸Ð¼ Ð¿ÑÐ¾ÑÐµÐ½ÑÐ¾Ð¼ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ°. 3) Ð¡ÑÐ°Ð²Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÐ¹ Ð°Ð½Ð°Ð»Ð¸Ð· Ð¼ÐµÑÐ¾Ð´Ð¾Ð² Ð±Ð¾ÑÑÐ±Ñ Ñ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ°Ð¼Ð¸. 4) Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð½Ð¾Ð²Ð¾Ð¹ ÑÑÑÑÐºÑÑÑÑ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¸ ÑÐºÐ»Ð°Ð´ÑÐºÐ¾Ð¹ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÐ¸ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ½ÑÑ ÑÐ¾Ð²Ð°ÑÐ¾Ð² ÑÐµÑÐ¸ Wildberries Ñ Ð¿Ð¾Ð¼Ð¾ÑÑÑ Ð¸Ð¼Ð¸ÑÐ°ÑÐ¸Ð¾Ð½Ð½Ð¾Ð³Ð¾ Ð¼Ð¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ñ. 5) ÐÐ¿ÑÐ¾Ð±Ð°ÑÐ¸Ñ Ð½Ð¾Ð²Ð¾Ð¹ Ð¼Ð¾Ð´ÐµÐ»Ð¸ ÑÐºÐ»Ð°Ð´ÑÐºÐ¾Ð¹ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÐ¸ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ½ÑÑ ÑÐ¾Ð²Ð°ÑÐ¾Ð² ÑÐµÑÐ¸ Wildberries. 6) ÐÑÐµÐ½ÐºÐ° ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÐ¸ Ð²Ð½ÐµÐ´ÑÐµÐ½Ð¸Ñ Ð½Ð¾Ð²Ð¾Ð¹ Ð¼Ð¾Ð´ÐµÐ»Ð¸ Ð¿Ð¾ ÐºÑÐ¸ÑÐµÑÐ¸ÑÐ¼ âÐ·Ð°ÑÑÐ°ÑÐµÐ½Ð½Ð¾Ðµ Ð²ÑÐµÐ¼Ñâ Ð¸ âÐ·Ð°ÑÑÐ°ÑÐµÐ½Ð½ÑÐµ ÑÐ¸Ð½Ð°Ð½ÑÐ¾Ð²ÑÐµ ÑÑÐµÐ´ÑÑÐ²Ð°â. Ð ÑÐµÐ·ÑÐ»ÑÑÐ°ÑÐµ Ð²ÑÐ¿Ð¾Ð»Ð½ÐµÐ½Ð¸Ñ ÑÐ°Ð±Ð¾ÑÑ Ð±ÑÐ»Ð° ÑÐ°Ð·ÑÐ°Ð±Ð¾ÑÐ°Ð½Ð° Ð¸ Ð¿ÑÐ¾ÑÐµÑÑÐ¸ÑÐ¾Ð²Ð°Ð½Ð° Ð¸Ð¼Ð¸ÑÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ Ð¼Ð¾Ð´ÐµÐ»Ñ Ð¿ÑÐ¾ÑÐµÑÑÐ° Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ° ÑÐ¾Ð²Ð°ÑÐ¾Ð² Ð² AnyLogic, ÐºÐ¾ÑÐ¾ÑÐ°Ñ Ð¿Ð¾ÐºÐ°Ð·Ð°Ð»Ð°, ÑÑÐ¾ ÑÐ¾Ð·Ð´Ð°Ð½Ð¸Ðµ ÑÐµÐ¿Ð¾ÑÐºÐ¸ ÑÐµÐ½ÑÑÐ°Ð»Ð¸Ð·Ð¾Ð²Ð°Ð½Ð½ÑÑ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ½ÑÑ ÑÐºÐ»Ð°Ð´Ð¾Ð² Ð¿Ð¾Ð·Ð²Ð¾Ð»ÑÐµÑ ÑÑÑÐµÑÑÐ²ÐµÐ½Ð½Ð¾ ÑÐ½Ð¸Ð·Ð¸ÑÑ Ð·Ð°ÑÑÐ°ÑÑ Ð½Ð° Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÑ Ð¸ Ð²ÑÐµÐ¼Ñ Ð¾Ð±ÑÐ°Ð±Ð¾ÑÐºÐ¸ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ¾Ð² Ð¿Ð¾ ÑÑÐ°Ð²Ð½ÐµÐ½Ð¸Ñ Ñ ÑÐµÐºÑÑÐµÐ¹ Ð¼Ð¾Ð´ÐµÐ»ÑÑ. ÐÐ¾Ð´ÐµÐ»Ð¸ÑÐ¾Ð²Ð°Ð½Ð¸Ðµ ÑÐ°Ð·Ð»Ð¸ÑÐ½ÑÑ ÑÑÐµÐ½Ð°ÑÐ¸ÐµÐ² Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ¾Ð² Ð¿Ð¾Ð´ÑÐ²ÐµÑÐ´Ð¸Ð»Ð¾ ÑÑÑÐµÐºÑÐ¸Ð²Ð½Ð¾ÑÑÑ Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð½Ð¾Ð¹ Ð¼Ð¾Ð´ÐµÐ»Ð¸, Ð¾ÑÐ¾Ð±ÐµÐ½Ð½Ð¾ Ð´Ð»Ñ ÐºÐ°ÑÐµÐ³Ð¾ÑÐ¸Ð¹ ÑÐ¾Ð²Ð°ÑÐ¾Ð² Ñ Ð²ÑÑÐ¾ÐºÐ¸Ð¼ ÑÑÐ¾Ð²Ð½ÐµÐ¼ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ¾Ð². ÐÑÐ°ÐºÑÐ¸ÑÐµÑÐºÐ°Ñ Ð·Ð½Ð°ÑÐ¸Ð¼Ð¾ÑÑÑ Ð´Ð°Ð½Ð½Ð¾Ð¹ ÑÐ°Ð±Ð¾ÑÑ Ð·Ð°ÐºÐ»ÑÑÐ°ÐµÑÑÑ Ð² Ð²Ð¾Ð·Ð¼Ð¾Ð¶Ð½Ð¾ÑÑÐ¸ Ð¿ÑÐ¸Ð¼ÐµÐ½ÐµÐ½Ð¸Ñ Ð¿ÑÐµÐ´Ð»Ð¾Ð¶ÐµÐ½Ð½Ð¾Ð¹ Ð¼Ð¾Ð´ÐµÐ»Ð¸ Ð´Ð»Ñ Ð¾Ð¿ÑÐ¸Ð¼Ð¸Ð·Ð°ÑÐ¸Ð¸ Ð²Ð¾Ð·Ð²ÑÐ°ÑÐ½Ð¾Ð¹ Ð»Ð¾Ð³Ð¸ÑÑÐ¸ÐºÐ¸ Ð½Ðµ ÑÐ¾Ð»ÑÐºÐ¾ Ð² Wildberries, Ð½Ð¾ Ð¸ Ð² Ð´ÑÑÐ³Ð¸Ñ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸ÑÑ ÑÐ»ÐµÐºÑÑÐ¾Ð½Ð½Ð¾Ð¹ ÐºÐ¾Ð¼Ð¼ÐµÑÑÐ¸Ð¸.
description: The work is dedicated to a detailed analysis of the current state of return logistics in marketplaces, particularly on the example of Wildberries, and the development of a model to optimize the return process to reduce logistics costs and processing time. The following tasks were completed during the writing of the thesis: 1. Analysis of the return goods warehouse logistics process at Wildberries. 2. Analysis of product categories with the highest return rates. 3. Comparative analysis of methods to combat returns. 4. Development of a new structure for organizing the return goods ware-house logistics at Wildberries using simulation modeling. 5. Testing of the new return goods warehouse logistics model at Wildber-ries. 6. Evaluation of the effectiveness of the new model based on the criteria of "time spent" and "financial resources spent." As a result of this work, a simulation model of the return process was devel-oped and tested in AnyLogic, which showed that creating a chain of centralized return warehouses significantly reduces logistics costs and return processing time compared to the current model. Modeling various return scenarios confirmed the effectiveness of the proposed model, especially for product categories with high return rates. The practical significance of this work lies in the possibility of applying the proposed model to optimize return logistics not only in Wildberries but also in other e-commerce companies.