title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° Ð¸Ñ-ÑÐµÑÐ²Ð¸ÑÐ° ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ñ Ð·Ð°ÐºÐ°Ð·Ð°Ð¼Ð¸ ÐºÐ»Ð¸ÐµÐ½ÑÐ¾Ð² Ð² ÐÐÐ Â«ÐÐÐÐ¡ÐÐÐ£Ð-Ð¡ÐÐ ÐÐÐ¡Â»
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Development of it service management with customer orders in the company Â«MAXIMUM-SERVICEÂ»
Creators: name: ÐÐµÑÑÐ¾Ð²Ð°, ÐÐ»ÐµÐºÑÐ°Ð½Ð´ÑÐ°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2020
Subjects: Ð°Ð²ÑÐ¾Ð¼Ð°ÑÐ¸Ð·Ð¸ÑÐ¾Ð²Ð°Ð½Ð½Ð°Ñ Ð¸Ð½ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ¸ÑÑÐµÐ¼Ð°
Ð·Ð°ÐºÐ°Ð·-Ð½Ð°ÑÑÐ´
ÐºÐ»Ð¸ÐµÐ½ÑÑÐºÐ¸Ð¹ Ð¿Ð¾ÑÐ¾Ðº
Ð°Ð½Ð°Ð»Ð¸Ð· ÑÑÑÐµÑÑÐ²ÑÑÑÐ¸Ñ ÑÐµÑÐµÐ½Ð¸Ð¹
automated information system
order-order
customer flow
analysis of existing solutions

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description: The aim of the graduate qualification work was to describe and implement the is "auto repair" in the discount center of the car dealership. Tasks: -domain analysis; -description of program functions of the program; -calculation of economic efficiency ; -description of labor protection and safety at the car service company. The graduate qualification work was carried out on the basis of the car service network of LLC "Maximum-service". Methods: General scientific research methods were Used: content and comparative analysis, the method of analogies, as well as specific research methods, in particular, methods of organizational design and evaluation of investment attractiveness of projects. Main results of the graduate qualification work: -maintaining better record keeping, by reducing the amount of data entered in the order-orders manually, and reducing the likelihood of losing customer information; - increase the accuracy and speed of calculating the cost of services; - speed up the process of transferring information from the client specialist to the master consultant; -ability to quickly search for information about order orders; - speed up the work of service employees; -correct data is entered without displaying the brand mismatch error. The practical significance of the work is determined by the fact that this project is cost-effective and attractive for investment, and allows you to increase the economic efficiency of the car service of LLC "MaximumService".