title: Ð Ð°Ð·ÑÐ°Ð±Ð¾ÑÐºÐ° ÐºÐ¾Ð¼Ð¿Ð»ÐµÐºÑÐ° Ð¼ÐµÑÐ¾Ð¿ÑÐ¸ÑÑÐ¸Ð¹ Ð¿Ð¾ ÑÐ¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ñ ÑÐ¸ÑÑÐµÐ¼Ñ Ð¼ÐµÐ½ÐµÐ´Ð¶Ð¼ÐµÐ½ÑÐ° ÐºÐ°ÑÐµÑÑÐ²Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ñ
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð¼Ð°Ð³Ð¸ÑÑÑÐ°
titleType: Subtitle
title: Development of a set of measures to improve the enterprises quality management system
Creators: name: ÐÐ·Ð¾ÑÐ½Ð¸Ð½Ð°, ÐÐºÐ°ÑÐµÑÐ¸Ð½Ð°
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2025
Subjects: ÑÐ»ÑÑÑÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð° ÑÑÐ»ÑÐ³
ÐºÐ¾Ð½ÑÑÐ¾Ð»Ñ ÐºÐ°ÑÐµÑÑÐ²Ð°
ÑÐ¿ÑÐ°Ð²Ð»ÐµÐ½Ð¸Ðµ ÐºÐ°ÑÐµÑÑÐ²Ð¾Ð¼
ÑÑÐ°Ð½Ð´Ð°ÑÑÑ ÐºÐ°ÑÐµÑÑÐ²Ð°
ÐºÐ¾Ð½ÐºÑÑÐµÐ½ÑÐ¾ÑÐ¿Ð¾ÑÐ¾Ð±Ð½Ð¾ÑÑÑ
improvement of service quality
quality control
quality management
quality standards
competitiveness

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description: The aim of the study is to formulate a set of measures to improve the enterprises quality management system. The study was carried out on the basis of Airo LLC. Research subject: improving the companys quality management system (QMS) as a factor in ensuring its competitiveness in the industry market. Research methods: general scientific research methods (review and analysis of scientific sources, generalization and systematization) as well as special methods (economic and statistical analyses, strategic analysis methods, risk matrix, sensitivity analysis, etc.). The main results of the study: -Â  justification of the theoretical aspects of quality management system (QMS) implementation in an organization and its role in ensuring the organizations competitiveness in the services market has been studied; - description of Airo LLC activities has been carried out, and the current QMS principles implemented by the company have been determined; - identification of actual problems in the functioning of the QMS has been performed; - measures to improve the QMS have been developed, economic efficiency has been assessed, sensitivity analysis has been conducted, and risks of implementing the developed measures have been identified. Application field: in the activities of the company being studied, as well as other companies operating in the field of providing household services. The scientific novelty of the study is the quality management system development algorithm. Information technologies such as MS Office were used while working on the graduate qualification work. Conclusions: The tasks of the thesis are solved, the goal is achieved, and the scope of application of the results is determined. The results obtained show signs of scientific novelty. The directions of further research are defined.