title: Ð¡Ð¾Ð²ÐµÑÑÐµÐ½ÑÑÐ²Ð¾Ð²Ð°Ð½Ð¸Ðµ Ð¾ÑÐ³Ð°Ð½Ð¸Ð·Ð°ÑÐ¸Ð¸ Ð¾Ð±ÑÐ»ÑÐ¶Ð¸Ð²Ð°Ð½Ð¸Ñ ÑÑÑÐ¸ÑÑÐ¾Ð² Ð½Ð° Ð¿ÑÐµÐ´Ð¿ÑÐ¸ÑÑÐ¸Ð¸ Ð¸Ð½Ð´ÑÑÑÑÐ¸Ð¸ Ð³Ð¾ÑÑÐµÐ¿ÑÐ¸Ð¸Ð¼ÑÑÐ²Ð°
title: Ð²ÑÐ¿ÑÑÐºÐ½Ð°Ñ ÐºÐ²Ð°Ð»Ð¸ÑÐ¸ÐºÐ°ÑÐ¸Ð¾Ð½Ð½Ð°Ñ ÑÐ°Ð±Ð¾ÑÐ° Ð±Ð°ÐºÐ°Ð»Ð°Ð²ÑÐ°
titleType: Subtitle
title: Improving the organization of service tourists at the enterprise of the hospitality industry
Creators: name: Ð¢ÑÐ¾ÑÐ½, Ð Ð¾Ð¼Ð°Ð½
Publisher: name: Ð¡Ð°Ð½ÐºÑ-ÐÐµÑÐµÑÐ±ÑÑÐ³ÑÐºÐ¸Ð¹ Ð¿Ð¾Ð»Ð¸ÑÐµÑÐ½Ð¸ÑÐµÑÐºÐ¸Ð¹ ÑÐ½Ð¸Ð²ÐµÑÑÐ¸ÑÐµÑ ÐÐµÑÑÐ° ÐÐµÐ»Ð¸ÐºÐ¾Ð³Ð¾
Year: 2019
Subjects: ÑÑÑÐ¸Ð·Ð¼
ÑÑÑÐ¸ÑÑÐ¸ÑÐµÑÐºÐ¸Ð¹ Ð±Ð¸Ð·Ð½ÐµÑ
Ð¸Ð½Ð¾ÑÑÑÐ°Ð½Ð½ÑÐµ ÑÑÑÐ¸ÑÑÑ
Ð¾Ð±ÑÐ»ÑÐ¶Ð¸Ð²Ð°Ð½Ð¸Ðµ Ð¸Ð½Ð¾ÑÑÑÐ°Ð½Ð½ÑÑ ÑÑÑÐ¸ÑÑÐ¾Ð²
Ð´Ð¾Ð¿Ð¾Ð»Ð½Ð¸ÑÐµÐ»ÑÐ½ÑÐµ ÑÑÑÐ¸ÑÑÐ¸ÑÐµÑÐºÐ¸Ðµ ÑÑÐ»ÑÐ³Ð¸
tourism
tourist business
foreign tourists
service foreign tourists
additional tourist services

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description: The object of the research is the market of services for foreign tourists in St. Petersburg.
The subject of research is the theoretical and practical approaches to serving foreign tourists.
The purpose of this study is to develop recommendations for improving the service of foreign tourists on the example of the travel company LLC Amalia Tour.
The first chapter of the study is devoted to the theoretical basis of the tourist product and tourist activities, within which we defined the concept of the tourist product, and also defined the description and essence of the tourist product.
In the second chapter, we conducted an analysis of the enterprise and the tourist market in St. Petersburg, and also identified the main competitors, and compared the cost and quality of the services provided. They determined the state of the tourist market in the city of St. Petersburg and estimated the development prospects for the next three years. In conclusion, the third chapter was an analysis of the financial and economic activities of LLC Amalia Tour.
In the third chapter of this work, we developed measures to improve the service of foreign tourists, then we proposed the stages of implementing these activities and evaluated the effectiveness of the implementation of the proposed activities.
The results of the work are recommended to be used by the management of LLC Amalia Tour when improving the services for foreign tourists.