Case Study
Patient Demographic: Initial Intake: Age: 35 Sex: Male Gender: Male Sexuality: Gay Ethnicity: African American Relationship Status: Married Counseling Setting: Private Practice Type of Counseling: Individual
Mental Status Exam: The client presents appropriately dressed and is well-groomed. His stated mood is congruent with stated affect but you note a limited range of emotions. He appears to be cooperative and forthcoming. He endorses no use of illegal or inappropriately prescribed drugs and a 20-year history of alcohol abuse, with one driving citation at age 21. He currently drinks 3 to 4 beers per day and 16 or more on the weekend. He acknowledges using alcohol to relieve emotional discomfort and feels the need to cut down. He is able to offer insight into his thoughts and behaviors, and demonstrates appropriate memory and judgement.
Presenting Problem: You are a counselor in a private practice setting.  During the intake session, you learn that your client and his spouse have been married for 7 years and together for 10 years. He states they have 2 children and he is their primary caregiver from early afternoon until evenings; this includes transportation, preparing dinner and homework. He states his spouse and he moved their family here earlier this year to be closer to his husband’s family. He works as a high school teacher. He presents relationship issues as his main concern and rates these as “very difficult,” and has been told that he and his husband “may be heading for divorce.” He states he often feels “suspicious” because his husband has multiple friendships with other males, online and face-to-face, including old boyfriends. The client tells you he feels this is inappropriate but that his husband disagrees and will not end these friendships.  He admits being stressed, overwhelmed, sad, having little energy, and experiencing crying spells, irritability, and angry outbursts. He says he feels like a failure. He says his husband said he has not been “emotionally available” since their marriage. The client notes that during the year they married, he finished his teaching credentials, the couple adopted their first child, and he began working as a first year teacher in a high school with tenure requirements.
Other Contexts: Family History:
The client states he has three siblings. He relates he has a “pretty good” relationship to his brother, a moderate connection to his younger sister, and a tenuous connection to his older sister. He says he has cut himself off “emotionally and physically” from his own parents and his husband’s family due to “conflicts.” He describes his mother as manipulative and attributes the lack of many extended family relationships to her. He describes the relationship between his parents as conflictual but that his father “goes along with her” and has cut off relationship with the client’s older sister, his father’s twin sister and her spouse. The client says his mother has never liked the client’s spouse. He said she was not happy he married a man, but was even more upset that his husband is White. During one family visit, his mother left a derogatory email about his husband in a visible place so he would find it.

Question: In working with this client, which of the following counseling characteristics will be most needed during your time together?
(A): Congruence
(B): Empathy
(C): Positive regard
(D): Respect and acceptance for diversity

Correct Answer: Congruence
Explanation: Each of these qualities are needed during counseling with this client and all clients. At the same time, because the client struggles with ambivalent attachment, congruence will be of the utmost importance in working with him. Those with ambivalent attachment experienced inconsistency from parental figures during childhood, never knowing if they would experience emotional availability or rejection. Congruence demonstrates authenticity or consistency between the counselor's internal and external self. Empathy allows the counselor to understand the client's feelings as he experiences them, which allows the client to feel heard and cared for. Positive regard allows the client to feel safe that he is not being judged when opening himself up to the counselor. Respect and acceptance for diversity is always imperative and will be demonstrated through the counselor's congruence, empathy, and positive regard. Therefore, the correct answer is (D)
Competency: counseling skills and interventions