has had arm pain from the injection; she can't even raise her hand over her head; This is a spontaneous report received from contactable reporter(s) (Consumer or other non HCP). The reporter is the patient.  A 68 year-old female patient received bnt162b2 (BNT162B2), administered in arm right, administration date 30Sep2021 (Lot number: FF2587) at the age of 68 years as dose 2, single for covid-19 immunisation. The patient had no relevant medical history. There were no concomitant medications. Vaccination history included: Bnt162b2 (Dose 1, LOT: 30130A, NDC, EXP: Unknown, Route, Anatomical Location: right arm), administration date: 09Sep2021, when the patient was 68 years old, for Covid-19 Immunization, reaction(s): "pain started the day they gave her the injection. With the first injection, it lasted maybe 2 days at the most". The following information was reported: PAIN IN EXTREMITY (non-serious) with onset 30Sep2021, outcome "not recovered", described as "has had arm pain from the injection"; LOSS OF PERSONAL INDEPENDENCE IN DAILY ACTIVITIES (non-serious) with onset 30Sep2021, outcome "not recovered", described as "she can't even raise her hand over her head". The events "has had arm pain from the injection" and "she can't even raise her hand over her head" were evaluated at the physician office visit. Relevant laboratory tests and procedures are available in the appropriate section. Therapeutic measures were taken as a result of pain in extremity, loss of personal independence in daily activities.  Additional information: Clinical course: It was reported that patient was very, very upset because it has been 5 months. She has had arm pain from the injection and the doctor said they can't get it out. She does not know who else to turn to. The pain started the day they gave her the injection. With the first injection, it lasted maybe 2 days at the most. With the second one, it is still going on, to this day. Doctor doesn't know who to send the caller to or what to do. She states she is at her wits end and it has been 5 months now. Everything the doctor has given her does not work. She states they gave her ice packs, and they don't work, nothing works, and she still has pain. She states she can't even raise her hand over her head. They put her on her side and gave her Sav cream to put on it. The cream is the same cream they gave her as a pill. She states that is says it is substituted for Voltaren. She just picked up the drug, but she also had the drug 28Dec2021. They first gave her the Diclofenac pill, she told the doctor it didn't do any good, so they gave her the cream. She went back and told them about the same thing for the cream. Then, they gave her the pill again. Patient states she thinks vaccination time was around 10 in the morning. Patient would like to know what doctor to go see and figure out what is going on with her arm. It has not gotten any better from the day they put that vaccine in her body. She states they did an X-ray and an ultrasound but said the insurance would not pay for the higher one. She states she does not know what that is called. Patient asks if someone is going to do something for the pain. Her doctor doesn't give her anything for pain, just for the swelling. Her doctor told her to call Pfizer. She states the doctor told her she doesn't know and might send her to a neurologist or the doctor for the bone, she can't think of the name. So far, nobody has helped her. Patient took Diclofenac Sodium 75mg tablets did not do any good.