Patient has gotten her first dose of the vaccine four months ago and never has not gotten her second dose yet.; This case has been considered invalid as there is no indication that the patient experienced an event under suspect product BNT162B2.   This is a spontaneous report from a contactable Other HCP. This Other HCP reported for a female patient that:  Serious: No Narrative case summary and further information: Date Received: 15Jul2021 18:22:41 UTC Originating AE Request: REQ-# Attachments: 1 Reporter Subtype: Other HCP PQC Present: No AE Present: Yes PQC Details:  Request Name: REQ-# Product: PFIZER-BIONTECH COVID-19 VACCINE Question: Call was transferred by (Name Withheld) of Inbound Call Center for HCP to (Name Withheld) of DSU Call was transferred by (Name Withheld) DSU to MI NTID: (NTID Withheld) Rep no: # DSU: E-transmitting duplicate AE Pharmacist has no information on the Gender and Age of the patient Patient has gotten her first dose of the vaccine four months ago and never has not gotten her second dose yet.  (No specific date of first dose given)  Caller asking if they need to restart the first dose or proceed with the second dose.   Follow-up (15Jul2021): This is a follow-up spontaneous report from a Pfizer Sponsored program (IBCC (Inbound Call Center for HCPs). A contactable consumer reported for a patient that:   Patient characteristics Patient: Unknown  Reaction(s)/Event(s) Reaction/event as reported by primary source: Patient received first dose of the Pfizer Covid Vaccine 4 months ago and has not received the second dose. Outcome of reaction/event at the time of last observation: Not Recovered/Not Resolved  Drug(s) Information Characterization of drug role: Suspect Proprietary medicinal product name: Pfizer Covid Vaccine Batch/lot number: unknown Action(s) taken with drug: Unknown  Narrative case summary and further information:  Submitted by US Call Centre # Ref: #; ININ: # Selected Report Type: Initial Is report related to a study or programme? Yes Details: Inbound Call Center for HCP's; CEP ID: 4756 Is the patient also the reporter? No Reporter type: Consumer or other non-health professional Specify Consumer or other non-health professional: Pharmacy Intern Reporter telephone: # Reporter alternative telephone: # Type Fax number Reporter email: (Email Withheld) Primary / Prescribing Healthcare Professional Info HCP postal address: United States (the) Dates for Patient received first dose of the Pfizer Covid Vaccine 4 months ago and has not received the second dose: (From: Unknown To: Ongoing) Is Pfizer Covid Vaccine a Pfizer product? Yes Dates for Pfizer Covid Vaccine: (Start: Unknown Stop: Unspecified) NDC number of Pfizer Covid Vaccine: Unknown Reason for no lot number: of Pfizer Covid Vaccine: Other: Caller does not have this information Expiry Date of Pfizer Covid Vaccine: Unknown Other Products: Not Provided Patient History: Not Provided Investigation Assessment: Not Provided  Additional Context:  Caller transferred from (name) at Inbound Call Center for HCPs; CEP ID 4756. Information verified with the caller.  She is calling about a patient who had their first dose of the Pfizer Covid Vaccine 4 months ago and never received their second one.   Does the patient have to restart the vaccine series or can they just get their second dose?  Patient Details: Caller has no details about the patient.  States it was an inquiry they received.  Patient name, initials, date of birth, age, and gender unknown by the caller.  Reporter Details: Declines to provide mailing address.  Suspect Products: Caller does not know the date that the patient received their first dose of the Pfizer Covid Vaccine.  Caller does not know the NDC, Lot Number, or Expiry Date for the patient's first dose of the vaccine.  The batch number is not available despite the follow-up attempts made. Follow-up attempts have been completed and no further information is expected.