the ringing in her ears; This is a spontaneous report received from a contactable reporter(s) (Consumer or other non HCP) from medical information team. The reporter is the patient.  A 51 year-old female patient received bnt162b2 (BNT162B2), administered in arm left, administration date 30Mar2021 19:45 (Lot number: ER8732, Expiration Date: Jul2021) at the age of 51 years as dose 2, single for covid-19 immunisation. Relevant medical history included: "Epilepsy", start date: 2003 (unspecified if ongoing), notes: Diagnosis date: Consumer stated, "It's like 2003."; "Thyroid disease", start date: 2016 (unspecified if ongoing), notes: Diagnosis date: Consumer stated, "I guess it's like 2016.". Concomitant medication(s) included: LEVETIRACETAM taken for epilepsy. Vaccination history included: Bnt162b2 (Dose number:1, First shot Vaccine LOT#EN6202 , First shot Vaccine Expiration date: Jun 2021), administration date: 09Mar2021, when the patient was 51 years old, for COVID-19 immunization, reaction(s): "No reaction". The following information was reported: TINNITUS (non-serious) with onset 2021, outcome "not recovered", described as "the ringing in her ears". The event "the ringing in her ears" was evaluated at the physician office visit. Relevant laboratory tests and procedures are available in the appropriate section. Therapeutic measures were not taken as a result of tinnitus.  Additional information: Caller is a 51 year old female consumer. She stated that she already spoke with one of our agents earlier to report her side effects. She's calling for some information regarding her side effects that she's been having. According to her one of the major side effects she's experiencing after 4 week of her 2nd dose is the ringing in her ears. She already went to ENT, hearing test and MRI was done just to make sure that she doesn't have any tumors. As per the caller, the constant ringing in her ear still hasn't stopped yet and she wants to know if this has been reported already and if there were other patients who had the vaccine reported or experienced. this issue. Additional Information for Concomitant Products Levetiracetam: Consumer stated, "I have been taking Levetiracetam for a year." Additional Context: When probed for the concern, consumer stated, "I am just calling for a possible side effect, I don't know if it's the adverse event. I am just looking at my vaccine card and I probably should make sure that this gets the attention, I believe probably related to the vaccine not hundred percent but I just felt there was a point to share the information, so, experiencing the ringing in my ears, it happened after my second dose (30Mar2021) and almost 4 weeks later ringing started in my ears and it won't go away. I just wanted to call because and I know it can be a possible side effect probably something going on in my situation." When paraphrased the concern, consumer stated, "Yes, I have a dozen (not clarified) issues, I have been going to the Doctor about the ringing in my ears and had Head MRI to make sure is there anything, the ringing is still there, I have to go back." When probed for body weight, consumer stated, "I am probably around 190 pounds." (Further not clarified. Hence, not captured in the tab) Prior vaccinations (within 4 weeks): None. Comments/ Narrative: 4 weeks after my last shot. I started to experience ringing in my ears and it has not stopped. I had an MRI as suggested by the hearing Dr and it ruled out any tumors or growths. Additional tests and further appts will be needed due to the issue which is ongoing.  Follow-up attempts are completed. No further information is expected.