the vaccine was not working; diagnosed with COVID after losing his sense of smell, his nasal cavity had pressure as did his teeth; This is a spontaneous report from a contactable consumer (patient) and another contactable consumer from a Pfizer- sponsored program COVAX Support. A 49-years-old male patient received bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE), dose 2 via an unspecified route of administration at age of 49 years on 26Apr2021 (batch/lot number was not reported) as dose 2, single, dose 1 via an unspecified route of administration on an unspecified date (Batch/lot number was not reported) as dose 1, single for covid-19 immunisation. The patient medical history was not reported. There were no concomitant medications.  The patient received both doses of the Pfizer COVID-19 vaccine but last Tuesday was diagnosed with COVID after losing his sense of smell, his nasal cavity had pressure as did his teeth, and people seemed to have had the same symptoms who weren't' vaccinated. Patient stated he was told that now that he was vaccinated it would be highly unlikely that he would get COVID or spared it. He would just like to know what he was suppose to do after he got better from this as to not to get it again. He stated it's not like he was totally back to his normal life, he and his family did take their scheduled trip to PLACE and wore his mask but nobody else there really was, hotel staff and people around him.The patient had been following all guidelines to help prevent covid 19. Since this pandemic all started. Patient received the vaccine, and he now contracted covid. His two 13 year old children and he were now in quarantine. His symptoms were the same as if he didn't have the vaccine. Even with the vaccine in him he still wore a mask and he washed hands no matter what. The patient questioned what happened with the vaccine and stated he believe it was useless. The patient was fully vaccinated, but has contracted the Covid virus, 10 days before (in 2021). He followed all the guidelines and got vaccinated, and still got the Covid virus. The rest of his family have no symptoms. Patient did travel to PLACE, and he was told, as long as he practices social distancing and other measures, he would be fine. Patient stated he was isolating, and understood that his chances of being hospitalized are small, because of the vaccine. The patient got his second vaccine on 26Apr2021. Patient stated he followed all the guidelines and got vaccinated, and still got the Covid virus. Since patient was vaccinated he got Covid19 and he was home quarantined and his questions were why he got it and how long the virus will sit in him. According to patient, the vaccine was not working because he ended up contracting the Covid19 virus. He got 2 doses of the Pfizer Covid19 Vaccine as of 28Apr2021 and ended up getting sick anyway. He was on home quarantine for 14 days, he's back to square one. He also stated that he still didn't have his sense of smell, he wanted to know if his still going to show positive test when he got tested for the Covid19 virus testing. Consumer expressed his dissatisfaction from the Pfizer BioNTech Covid19 Vaccine. He was fully vaccinated as of 28Apr2021 and he still contracted the virus. He stated it was just a waste of money getting the vaccine and that Pfizer is just profiting from the people, he stated also that the vaccine was not working. The patient underwent lab tests and procedures which included Covid-19: positive in 2021. The outcome of the events was unknown.  The lot number for BNT162b2 was not provided and will be requested during follow up.