very swollen face; eye brow was hanging over eye, very swollen, like a baseball cap shield hanging over her eye and the whole eye was swollen, like her eye vision was a little slit on both sides; her eye vision was a little slit on both sides; nose was swollen; rash over her entire face, a scaly rash. States it was more so on the left side of her face than the right; could feel the top of her forehead into her scalp was very hot; face was extremely itchy and rashy, she didn't even recognize herself, itching felt very deep, her fingers sunk in when she scratched her face; left side of her neck, she has swollen glands on the lateral side of head; This is a spontaneous report from a contactable consumer (patient). A 60-years-old female patient received first dose of bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE, Formulation: Solution for injection, Lot Number: ER8737), via an unspecified route of administration (at the age of 60-years), administered in right arm, on 01Apr2021 11:45 as dose 1, single for COVID-19 immunization. The patient medical history was not reported. The patient concomitant medications were not reported. Historical vaccines include, in 1990, patient received series of 3 Hep B vaccines (Hepatitis B vaccine, NDC was not reported, Lot/Batch number was not reported, Expiration date was not reported) for working in a hospital, and on the third shot, she was paralyzed from the waist down for 8.5 hours. Patient states at the time she was young, and she doesn't panic. Patient states she worked in PT and so she sat there, and they kept checking on her and within 30 minutes, she couldn't move, and they said with vaccines sometimes these things happen and kept checking on her. Patient states it started wearing off and she got up and went home. Patient states she has never had anything after that, no residuals. The patient did not receive other additional vaccines administered on same date of the Pfizer Suspect. The adverse events did not result in visit to emergency room or physician office. Patient states she had her first vaccination on 01APR2021 and 6 days later, so 3 days ago she had an adverse reaction. Patient stated she tried to call the number and the recording kept cutting off. Patient states so she went online and was filling out the information and everything said it was incorrect, it was all red flags saying the information was wrong. Call handler clarified which reporting site and she states VAERS. Informed caller thanks for letting us know; however, that site is not operated by Pfizer and call handler would be happy to complete a safety report with her now. Patient states on 06Apr2021 at 10:00, she woke up to a very swollen face. Patient states it felt like the sheet was on her eye. Patient states she looked in the mirror and her eyebrow were hanging over her eye, and it was very swollen. Patient states it was like a baseball cap shield hanging over her eye and the whole eye was swollen, like her eye vision was a little slit on both sides. Patient states her nose was swollen. Patient states she had a rash over her entire face, a scaly rash. Patient states it was more so on the left side of her face than the right. Patient states she could feel the top of her forehead into her scalp was very hot. Patient states she is not a person to panic but she hears about blood clots and so she got out of bed and made sure to get times for reference. Patient states her face was extremely itchy and rashy, she didn't even recognize herself and then after she put Aloe Vera on and it calmed down a bit, she used Neosporin every hour or so because it was so inflamed, hot, and itchy and the itching felt very deep. Patient states that are what woke her up, when she scratched her face and it felt like her fingers went down in. Patient said she is not in scary movie, what is going on. Patient states that lasted through till yesterday and it started to calm down last night at 23:00 and when she woke up this morning the inflammation had went down but it is still itchy, but not severe. Patient states she does not want to go outside because she does not want people to see her and say they aren't getting the vaccine now. Patient states the rash is still there but not as intense. Patient states on the left side of her neck, she has swollen glands on the lateral side of her neck and under her chin, so from her clavicles to the top of her head, but it is no big deal. Patient states she warned of possible side effects. States it is nothing to be concerned about. Patient states she does have a question, when they gave us the paperwork, it lists the possible risks, and under non severe allergic reaction, it lists swelling of the face. Patient states it also says swelling of the face as severe, so which is it. Patient stated she was assuming it depends on if there is a little bit or a lot. Patient enquired is she okay to have the second one. The patient was provided with report reference. The patient was provided with the website and phone number for  and hour of operation. The outcome of the events was recovering.  No follow-up attempts are needed. No further information is expected.