Pain with neck have all been since the first vaccine and it got worse after the second dose; Pain with neck have all been since the first vaccine and it got worse after the second dose; The inflammation of the tongue was noticed since the first vaccine; This is a spontaneous report from a contactable consumer (patient). A 59-year-old female patient received bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE, solution for injection, Lot number was not reported), via an unspecified route of administration, administered in left arm on 24Feb2021 (age at the time of vaccination was 59 years) as 2nd dose, single dose for covid-19 immunization. The patient's medical history included but not limited to these conditions: diagnosed allergies, compromised immune status, respiratory illness, genetic/chromosomal abnormalities, endocrine abnormalities (including diabetes) and obesity, ongoing HIV infection. The patient's concomitant medication included melatonin (MELATONIN) taken 1 tablet by mouth at night to help sleep, Expiry Date of Melatonin: 31Aug2022, diphenhydramine hydrochloride (BENADRYL) for allergies. The patient historical vaccine included first dose of bnt162b2(PFIZER-BIONTECH COVID-19 VACCINE, solution for injection, Lot number was not reported), via an unspecified route of administration, administered in left arm on 28Jan2021 as 1st dose, single dose for covid-19 immunization. It was reported that since May, the first dose Patient had inflammation in the tongue and she cannot turn from her neck because it was swollen. It was been 3 months since she received the vaccine (Apr2021). She went to the emergency room and also to her primary care provider and they just cannot find anything. She has had it, the vaccine, and it was good and she had good health when she got the first dose. Mentioned she couldn't read or write. On unspecified date in 2021, she would like to file a safety report because at night she couldn't sleep and it felt like a sharp pain in her head and she started sweating. Feels the pain from her neck and sharp pain coming from her ear. She couldn't sleep and toss and turn. Told the doctor and was informed to buy pills to sleep and even with the pills the pain still wakes her up. Clarified pills as Melatonin. Mentioned she had called before to this number (Pfizer), but they just do not answer. Has tried this number a couple days ago. Had not spoken to safety. Wanted to know what to do because she was feeling the pain. What was she going to do during the day when feeling the pain when laying down and she cannot handle the pain. She went 3 times to the emergency room and 3 times to the primary care provider and they cannot recommend anything because this was from the shot she was given. Wanted to know if the doctor couldn't give her any medicine, why did they give vaccine to her. Said if she took this to the tv or media and said she got the vaccine and it was not working and cannot get any good advice for a doctor what was she to do. Not sure if it was because she does not understand because she does not read or write. Has been gaining weight even though she did not eat. The inflammation of the tongue was noticed since the first vaccine. She had called the doctor and he told her to take allergy pills. So she went to the pharmacy, got it and nothing it did help her. She still felt like that with the cheek and tongue swollen, it was swollen. Clarifies pilled as Benadryl. Issues, pain with neck have all been since the first vaccine and it got worse after the second dose. It hurt, even when eating her throat hurt and it hurt to swallow and pass food. Went to the emergency room 15 days after the second dose because she could not handle the pain. The sharp pains, sweating, pain in ear came and gone and really felt it when laying down she felt the sharp pain in the head. Had to be upside down in order to feel better. The pain waked her up from sleep. No other vaccines given the same day and no problems with vaccines in past. At clinic there were tests ordered and exams, x-ray for the neck and on Tuesday they took 5 bottles of blood to see what the labs look like. When she was at the emergency room, they took x-rays and the doctor ordered those exams and all came out fine. They gave her the shot (covid) so soon because she has HIV. She was perfectly fine for 19 years and was fine with all her medicines and treatments. All exams came out fine and everything. Clarified HIV (human immunodeficiency virus) diagnosed and treatment/medications were before she received the Covid vaccines. Seriousness was reported as Unspecified.The outcome of the events was not recovered.  Information on the lot/batch number has been requested. Additional information has been requested.