Feeling pain through out her entire body / her body hurts; She could barely walk; Her spine hurts; This is a spontaneous report from a contactable consumer. An unspecified age of female patient received bnt162b2(PFIZER-BIONTECH COVID-19 VACCINE, Solution for injection, Batch/Lot number was not reported), via an unspecified route of administration on 26Aug2021 as a single dose for COVID-19 immunization. The patient medical history and concomitant medications were not reported. On 28Aug2021, the patient experienced pain throughout her entire body, could barely walk, spine hurts, her body hurts. It was reported that One of my workers who speaks (Withheld), got the Pfizer vaccination (Covid-19 Vaccine) and it was on Thursday last week and she is now reporting, is that as of Saturday she is feeling pain through out her entire body. What should she do? So what is the side effects that she having. Should she go to the emergency room or what? Because I am not a professional and she is questioning me and I thought I would help her but you know, I personally do not know what to tell her. Are you a pharmacist or what type of professional are you? Perfect! so what type of side effect is this that she is having that she got the COVID shot on Thursday and now on Saturday she could barely walk, her spine hurts, her body hurts and today is no difference. Reporter was informed about the role of Pfizer Drug Safety and was also informed that we have limited access to the information. Reporter was again informed about Pfizer Medical Information Department. Reporter was informed about the working hours of Pfizer Medical Information Department and was also informed that they are closed on Saturday and Sunday. Wow! I should call up the news and tell them this is what going on because I am recording the same conversation because I cant believe what I am hearing. I just cannot believe what I am hearing. You basically, website tells this is the phone number need to call if you have concern with the Pfizer Vaccination. Is this a correct phone number or not?  It is perfect so your website is 100% correct. Now what you are telling me is that you are pharmacist which is very agitated okay cant answer the question that I imagine which is totally disturbing due to the fact that you are telling me that I am supposed to call somebody else, you cannot answer that question the question that I am raising. I dont understand could you please explain this or are you not trying this. Reporter was again informed that the Pfizer Drug Safety has limited access to the medical information and informed to contact Pfizer Medical Information Department. Are they open right now? They are not open right now. You going to be kidding me. You are really really going to be kidding me. This has to be a joke. You are telling me that they women has the side effects and there is no answer from Pfizer. Am I right am I wrong? Right now right at this moment. No, no you didnt understand the question that I am arise. I am calling Pfizer because there is a side effects I want to know why there is a side effects if she wants to know what is side effect is all about? She is concerned so I am calling Pfizer just you told me this is the correct number why you telling me I am supposed to be calling somebody else and they are closed. Am I right am I wrong? Am I right or am I wrong? It is the yes or no? It is the yes you are right or no you are wrong? Oh my God not answering the question, is a total politician they taught you well, they taught you well sir. I think I have to go to the news on this because I am dumb sounded you know. They are telling everybody go get the shots and the less fortunate people that are afraid to call Pfizer because there you know they are not as educated as you or I and there is never set to language that is being translate to that person, they wont understand you so thats why I am taking the opportunity to help them and you are basically telling me that you cant help me because Pfizer did not trained you properly. Am I right or am I wrong? It is you have to answer the question did they train you yes or no going on and on but is not answering my question stop doing the politician and just answer the question I am trying to help this women.  So you are not trying to answer any other question, okay that is the answer, am I right or am I wrong? No I appreciate your honesty I totally understand. That is Pfizers problem. Pfizer should be, they are trying to push all these shots and then when somebody needs help there is nobody around to help them specially the less fortunate people thats not fair, am I right is this fair. So you are the pharmacist they did not teach you, I mean it is like a one plus one is two and it is basic stuff, you should have the list of things okay if this is the problem this is what they should do that is what I am asking, I mean it is simple so I am basically telling her you have to wait for the medical center to open, correct?. Reporter was informed about the Pfizer Medical Information Department website. No, forget about the website, the website does not absolutely gives you nothing, zero. I would rather speak to talk to a person a human being that me being trying to educate myself meanwhile you should be the expert not me. I am far from a doctor or pharmacist but I am educated. so you are a pharmacist correct, okay so if you are a pharmacist what would you recommend her to do?. I hope somebody from Pfizer will call me if this is truly truly being recorded I just have the loss. I bought the stocks of Pfizer now I want to sell it back to Pfizer. I am dumb sounded, I am totally dumb sounded and I will write to the governor of New York state and she will listen because she just took over (Voice not clear) job and she wants the job continued. I do not think that she is correct, just because we had a President in place that does not care about the American people Pfizer should care about people of America. Okay! God bless you and I guess I will have to call tomorrow when Pfizer is open correct that is what you are basically telling me to do. I hope someone will listen to this conversation and really really wakes up and starts educating their people that answer the phone and it is not your fault sir, it is Pfizers fault, it is upper management, poor upper management. Thank you so much have a good day and please be safe because the delta variant is no joke, people that are vaccinated are all getting this delta variants and it is is far from over and there is probably no cure out there. even though I did got the Johnson & Johnson and not with never ever got sick the way several people getting sick over Pfizer (further clarifications unknown) okay sir I hope they train you a little bit better and you should sound like a very educated person. Reporter was apologized for the inconvenience. You never, you do not have to apologize Pfizer had to apologize. It is Pfizer problem, not your problem. You were not trained. So they should have okay, this this this, this what should do. This is simple business. I run a business so this is simple one. Hopefully America and world gets better. Further probing was not done. Hence limited information available over the call. The outcome of the events was unknown.  The lot number for the vaccine, [BNT162B2], was not provided and will be requested during follow up.  Follow-up activities closed. Batch/lot number not available for [vaccine/BNT162B2], F/UP closure to be managed as significant.