the swelling has not gone down; developed pain and inflammation; developed pain and inflammation; Swelling to the left arm; swollen part feels like a lump; its hurt; Swelling to the left arm; swollen part feels like a lump; its hurt; swollen where the injection was its swollen. And its hurt, I do have soreness; swollen where the injection was its swollen. And its hurt, I do have soreness; This is a spontaneous report from a contactable consumer or other non-healthcare professional via Medical information team. A 69-years-old female patient received second dose of bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE, solution for injection, Batch/Lot number was not reported), via an unspecified route of administration on 18Mar2021 (at the age of 69-years-old) as dose 2, single for covid-19 immunisation. The patient medical history and concomitant medications were not reported. The patient previously received bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE, solution for injection, Batch/Lot number was not reported), via an unspecified route of administration on an unspecified date (at the age of 69-years-old) as dose 1, single for covid-19 immunisation. The patient take the first shot like a month before or something she had not sure like she said the first vaccine she had no problem it was the second one was concern about. On 23Mar2021, the patient the swelling has not gone down, On an unspecified date on Mar2021, the patient experienced the developed pain and inflammation, swelling to the left arm, swollen part feels like a lump, its hurt, swollen where the injection was its swollen. and its hurt, i do have soreness. The patient developed pain and inflammation. The reporter stated "The pain is not bad anymore, but the swelling has not gone down, I put ice on it but it is still there" Did I mess up when I put Ice on it. "The reporter stated that, what I can do about my arm, I had got my two shot of the Pfizer the first one I got I had no problem no swollen arm and nothing okay, I mean the injection site, the second one the injection side swell, I put the little ice on but I don't see that work okay. So what I am saying is it I got the shot the second dose Mar 18 and its now Mar 23rd and its feel swollen. I am just concern about it, it is not as sore as it was, its still a little sore, but I am concerned that the swollen part feels like a lump and I just want to know when its going to go down, the other person was telling me that I need to go to my doctor which I did but I want anybody which has information about how long does it take swelling to go down, what does it mean when its swollen that's my concern, because I don't have any other side effect, its just swollen where the injection was its swollen. And its hurt, I do have soreness." The clinical outcome of the events was not recovered except the event developed pain and inflammation which was unknown. Therapeutic measures were taken as a result of the swelling has not gone down, swollen where the injection was its swollen and its hurt, I do have soreness(vaccination site swelling). The outcome of the event the swelling has not gone down, swelling to the left arm; swollen part feels like a lump; its hurt (Swelling arm) (Vaccination site swelling, Vaccination site pain) was not recovered and other events were unknown.   No follow-up attempts are possible. Information about lot number cannot be obtained.