swelling on his right hand, mid part of his palm which is in quarter size - there is also swelling on his right thumb; swelling in the middle of his palm up until now/currently working and is aggravated; red ring around the swelling; looks like there is green substance that wants to come out; nerve wracking; When he is holding onto a tool, sometimes he has to hold onto it too tight and it pushes into the same area where he has the swelling and it hurts; This is a spontaneous report from a Pfizer-sponsored Program. A contactable consumer (patient) reported that, A male patient of an unspecified age received bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE, Solution for injection), dose 1 via an unspecified route of administration on 27Jul2021 (Batch/Lot number was not reported) as DOSE 1, SINGLE for covid-19 immunisation. The patient medical history and concomitant medications were not reported. The patient experienced swelling on his right hand, mid part of his palm which is in quarter size - there is also swelling on his right thumb , swelling in the middle of his palm up until now/currently working and is aggravated, 48 hours later it has a red ring around the swelling, looks like there is green substance that wants to come out, nerve wracking , when he is holding onto a tool, sometimes he has to hold onto it too tight and it pushes into the same area where he has the swelling and it hurts on the unspecified date 2021.It is non-serious and he wants to know if this is a reported side effect of the vaccine. Responded as no information with swelling of the palm and thumb. Referred to Chiat's nerve wracking that I suddenly have this side effect of the vaccine. I work as a contractor and handling tools now that I have this in my hand I cannot even work well. Make sure to file my complaint, Response: Acknowledged and apologized to the caller. Transfer agent was a nice person but was just literally reading a long list of stipulations of criteria and probably the fine print. Stated that was defeating the purpose. Almost like transfer agent was trying to back Pfizer up with all these things. He is a healthy person and does not eat fast food. He knows it was the vaccine. Stated he is calling him primary care. Advised caller to follow up with primary care physician or local healthcare provider for any medical advice or treatment recommendations. Caller asking if these has been reported before. Offered transfer to facility. He is a healthy guy. Does not have allergens to nuts and seafood. He is good. Always has been good. Cooks his own food. Other than that, he is a bull until he took the vaccine. Vaccine is not giving him side effects like light-headedness, nothing like that. Just has this disgusting green substance, like an olive greed, and a red ring around it. Wants to get it popped because it needs to come out. Has not taken the second dose yet. He is currently at work and keeps having to go through steps and other people to be transferred to. States Pfizer is a billion-dollar company. This stuff is light and takes no effort to figure out. Why was not the just directed to the person he needed to speak to directly? The stuff swelling out of his hand wants to come out of his hand. States its simple. Wants to speak with someone who can give him advice. Knows Pfizer is trying to help people, but there should be directions, and something set up for people who experience an adverse event, stated it is very compared to making vaccine for the masses. Stated Pfizer should have some sense. There should be something set up where people know exactly where to go to speak to people and not be transferred. Stated it is ridiculous and childish, this is life. He should be speaking to someone and not having to keep being transferred. Does not have time to sit there and do report he is at work. Caller declined to complete report. Full details not obtained. Advised caller to follow up with primary care physician or local healthcare provider for treatment recommendations and medical advice. The caller was provided with facilities phone number of (withheld), option 3, and hours of operation, prior to warm transfer to (withheld) person: INT-#. Potential Duplicate AE Reported transmit - Did not provide age and date of birth and the Caller was very upset because of lack of data. Number of COVID-19 Vaccine and expiry date was not Provided. He Had no body issues prior to this. Outcome of the events swelling on his right hand, mid part of his palm which is in quarter size - there is also swelling on his right thumb and swelling in the middle of his palm up until now/currently working and is aggravated was not recovered and unknown for other events.  The lot number for the vaccine, [BNT162B2], was not provided and will be requested during follow up.