about to lose her mind; Ringing in the ears, a tinnitus thing; Ringing in the ears, a tinnitus thing; hard of hearing, I have hearing loss, conductive hearing loss; hard of hearing, I have hearing loss, conductive hearing loss; lymph nodes were painful; Ear, side of face and neck on right side hurting really bad; ear, side of face and neck on right side hurting really bad; Ear, side of face and neck on right side hurting really bad; This is a spontaneous report from a contactable consumer (patient). A 39-year-old female patient received the second dose of bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE), via an unspecified route of administration on 24Feb2021 (Batch/Lot number was not reported) as a single dose for COVID-19 immunization. Medical history included tinnitus from 2006 to an unknown date, 15 years ago and she needed to go to the hospital and get IV steroids. The patient's concomitant medications were not reported. The patient previously received the first dose of bnt162b2 (PFIZER-BIONTECH COVID-19 VACCINE), via an unspecified route of administration on 2021 (Batch/Lot number was not reported) as a single dose for COVID-19 immunization and did not experience any side effects. This patient was administered the second dose of Pfizer COVID-19 Vaccine last Wednesday, 24Feb2021. Starting Thursday, 25Feb2021 she had pain in like the lymph nodes on her right side really bad which was the side she got the Pfizer COVID-19 Vaccine second dose in; conductive hearing loss; her ear, side of face and neck on right side hurting really bad. Ear pain is really bad. She took Ibuprofen and it was better but the events continued through Thursday the 25Feb2021, Friday the 26Feb2021 and Saturday the 27Feb2021. Starting Saturday the 27Feb2021 she got ringing in the ears, a tinnitus thing which has been ongoing ever since. Patient also stated, "After the second Covid shot lymph nodes were painful, especially in  my ears, I am hard of hearing, I have hearing loss, conductive hearing loss and when the pain went away I had ringing in the ears for 4 days now and it won't go away." She is not a healthcare professional, but she works in the field of deaf and hard of hearing. She saw that in the beginning people who get COVID can get those symptoms like hearing loss; but she did not know if the tinnitus and conductive hearing loss is associated with the Pfizer COVID-19 Vaccine. She has had no other symptoms like that of a cold that would have caused the hearing loss and tinnitus. She called the Pharmacist and ENT and everyone thinks her events are Pfizer COVID-19 Vaccine related; but the ENT was only able to tell her that they have only seen people that have COVID that have hearing loss which is considered long term; but the providers have not actually had anyone report hearing loss or tinnitus with the Pfizer COVID-19 Vaccine. No one really knows if these events are going to go away. She is about to lose her mind because events won't stop. The ENT read some articles where COVID could affect hearing but did not have information on if Pfizer COVID-19 Vaccine could affect hearing. She called to ask for more information about these events relative to the Pfizer COVID-19 Vaccine. The patient had read comments for side effects for actually Covid but patient haven't had Covid. Patient had been at home for a year so she has not been exposed to anything, so this is just from the vaccine. She read an article that Covid can affect hearing. Wanted to know if we had reports of that with the vaccine and if it will go away? HCP had seen the article and they know that Covid infection itself can cause it and it is long term but that still being studied so nobody really knows. She could not find any information specific to vaccine as far as the symptoms it comes as a Covid general and then it says long-term and whatever your ear condition is it can worsen. Patient stated that the last time it (ringing) lasted this long was 15 years ago and she needed to go to the hospital and get IV steroids. Therapeutic measures were taken as a result of ear, side of face and neck on right side hurting really bad which included ibuprofen. The outcome of the event ringing in the ears, a tinnitus thing was not recovered, Pain in ear was recovering, while for the other events was unknown. The reporter assessed the events as non-serious.  Information on lot/batch number has been requested.