had pain but it was nothing big; This is a spontaneous report received from contactable reporter(s) (Consumer or other non HCP). The reporter is the patient.  A 75-year-old female patient received BNT162b2 (BNT162B2), as dose 2, single (Batch/Lot number: unknown) for covid-19 immunisation. The patient's relevant medical history included: "Cancer", start date: 1977 (ongoing), notes: Cancer, diagnosed many years ago in 1977; "memory problem" (ongoing), notes: memory problem states began before the Pfizer covid vaccine and she fell in Withheld. There were no concomitant medications. Vaccination history included: Bnt162b2 (Dose 1), for COVID-19 immunization. The following information was reported: PAIN (non-serious), outcome "unknown", described as "had pain but it was nothing big".  The information on the batch/lot number for BNT162b2 has been requested and will be submitted if and when received.  Additional Context: Name withheld with Pfizer Medical Information #: # states she has a caller on the line calling about the Pfizer COVID Vaccine and is a 75 year-old patient and received her booster dose 6 months ago today and she went to the emergency room for side effects on 18Oct2021 and states she is in 24/7 pain and described it as 10 out of 10 on the scale for pain and can't lift her arm and cannot sleep. Caller states she has been going to physical therapy but has not gotten any better and gave the batch number for the booster dose as 3015JBA. Patient details: Caller states she has shrunk because of her age. HCP information: Caller declined to provide email address. Caller states that her Pfizer COVID vaccine booster dose was 6 months ago on Friday and she had the booster dose on 15Oct2021 and got the Pfizer 1st and 2nd COVID vaccines at withheld and had no problems or a little problem with the 2nd dose of the vaccine but no more than a flu shot kind of thing and when the booster came around the #, they chose not to give them the booster dose but contracted with #  and she got her booster dose there. States she has had problems with it and has been in pain since that day when she got the booster dose on 15Oct2021; states her right arm has pain and she can only lift her arm a little bit and cannot lift it much and so she has been going to physical therapy but they told her last week that physical therapy is not making any difference and she is still in pain; states physical therapy is not working. Caller states her physical therapy is doing a great job there and she is happy with them and they have been working on her for months and last week they said they do not know what else to do for her and took all the notes and are sending them to her doctor that she will see on 04May2022 and she does not know what to do. States she thinks the batch number she gave for the Pfizer Booster dose of the COVID vaccine had a B on the end of the number; caller states she has no lots, expiry dates or NDC numbers to provide for her 1st, 2nd or booster doses of the Pfizer COVID vaccine as her patient card is not with her at this time.  States the Pfizer COVID vaccine booster dose was administered to her right arm which is the same side as her arm pain and she has to have all of her shots on her right arm as she is a cancer patient and they took lymph nodes out of her left arm and she has pain from that. Caller states she is convinced this reported issue is a # issue. States her pain is ongoing and might be the same and ended up with physical therapy and she is going to talk to her doctor and cancel her from physical therapy as she is not any better. States her 2nd dose of the Pfizer COVID vaccine she had pain but it was nothing big and that began just a couple of days or had a day with pain; states she fell right in the middle of the range between 1.8 days to 2.6 days for people in pain and she has had so many shots in her life and was age 26 when she was in the # and they give lots of shots and this is the only one that she has had this trouble with being in such pain.  States this Friday she is going to be getting a cortisone shot. Caller states the pain after her booster dose began in her right arm almost immediately and she went to the emergency room that Monday and had the shot on Friday and was in pain and over the weekend and went to the emergency on Monday. Vaccine supplemenatl form  States it has been 6 months since the booster dose and now having physical therapy and they are saying they are not able to help her and she is still in pain and is no better; states the store manager at # said what are they supposed to do about it and gave her the impression it was a Pfizer problem.  States she goes to the # for the emergency room and the pain was just out of the clear blue sky and was like she went on Friday and within a couple of hours she was in pain and did not want to go to the emergency room over the weekend because there are so many people over there so waited til Monday; states this right arm that is the pain and she sleeps on her right side which makes her not sleep and she can't sleep as she is in such pain and it is so terrible.  Caller states the # store manager said they had no responsibility for this and she asked them how can she get rid of the pain and that is why she wanted to know and she notified her department of health and thinks there is and does not know but maybe there is an issue with # State because the nursing homes, hospitals and all of that for the vaccines the health department oversees them and for retail stores she is not clear on who investigates them.  Caller states she feels like Pfizer care about what happened to her and she does not feel that is the Pfizer batch or anything to do with that and thinks the reported event is due to the people who gave her the shot.  Caller asks when she finds her patient card for the Pfizer COVID vaccine how can she get it to Pfizer.   Is there a product complaint to report? Yes Description of Product Complaint: Description of complaint: Caller states she does not feel that is the Pfizer batch or anything to do with that and thinks the reported event is due to the people who gave her the shot. States she thinks the batch number she gave for the Pfizer Booster dose of the COVID vaccine had a B on the end of the number; caller states she has no lots, expiry dates or NDC numbers to provide for her 1st, 2nd or booster doses of the Pfizer COVID vaccine as her patient card is not with her at this time; gave the batch number for her booster vaccine as gave the batch number for the booster dose as 3015JBA.