She had been crying daily. She laughed a lot; emotional stress; She wanted to get the new vaccine that was much more effective/ both actions helped save her from a bad case; She developed shingles/ Caller clarified that she had the Shingles vaccine 7 years prior; the internist felt they hit a nerve block area and that is why she had great difficulty; Patient received new vaccine in March 2019 andit hurts a little bit the nex day or the day after; Patient received new vaccine in March 2019 andit hurts a little bit the nex day or the day after; patient could not raise her right arm above the shoulder for a year; This spontaneous report was received from a 72-year-old female consumer referring to herself. The patient's pertinent concurrent conditions included shingles (herpes zoster), The patient's medical history and concomitant medications were not reported.  On an unspecified date in 2011, the patient was vaccinated with Zoster Vaccine Live (manufacturer unknown) as prophylaxis (strength, dose, number of administered dose, vaccination scheme frequency, route of administration, anatomical location, lot number and expiration date were note reported).  On an unknown date, the patient developed shingles (herpes zoster), however as she received previously the Zoster Vaccine Live (manufacturer unknown) and received treatment with valacyclovir hydrochloride (VALTREX) both actions helped save her from a bad case (drug effect less than expected). She was under a lot of emotional stress with her mom, her siblings did not help her clean out the house, and she had been crying daily, also she laughed a lot coming across the things from the house (affect lability and emotional distress). The patient stated that, she wanted to get the new vaccine Zoster Vaccine Live (manufacturer unknown) that was much more effective. She had to wait 3 to 5 months after the last eruptions went away.   On an unspecified date in March 2019, she got the new vaccine Zoster Vaccine Live (manufacturer unknown) as prophylaxis (strength, dose, frequency, route of administration, anatomical location, lot number and expiration date were not reported).   On an unspecified date in March 2019 (the patient stated that the next day or the day after), it hurt a little bit (pain and vaccination complication), also the patient stated that she could not raise her right arm above the shoulder for a year, then on an unspecified date, she went to her internist's office. The internist felt they hit a nerve block area and that is why she had great difficulty (injected limb mobility decreased and nerve injury). The internist thought the patient might needed physical therapy (PT), but patient did not. She would do exercises. It took a full year to have full mobility of the arm.  The outcome of the event drug effect less than expected, affect lability, emotional distress, pain and vaccination complication was not reported. The patient recovered from herpes zoster on an unknown date (reported as she wanted to get the new vaccine Zoster Vaccine Live (manufacturer unknown) that was much more effective. She had to wait 3 to 5 months after the last eruptions went away). On an unknown date in 2020, the patient recovered from the injected limb mobility decreased and nerve injury.  The causality assessment between the suspect vaccine and the events affect lability and emotional distress injected limb mobility decreased, herpes zoster and nerve injury was not reported.   The causality assessment between the events pain, vaccination complication and, drug effect less than expected and the suspect vaccine was related.