positive for COVID-19; her strength and energy have not completely returned; has not received the second dose of SHINGRIX; her strength have not completely returned; Cough; Tooth infection; 2 outbreaks of genital herpes; This case was reported by a consumer via call center representative and described the occurrence of genital herpes in a 69-year-old female patient who received Herpes zoster (Shingrix) for prophylaxis.   Co-suspect products included Herpes zoster (Shingrix) for prophylaxis.   The patient's past medical history included genital herpes (had genital outbreak was about 40 years ago).   In November 2020, the patient received the 1st dose of Shingrix (intramuscular). On an unknown date, the patient received the 2nd dose of Shingrix. In December 2020, less than 2 months after receiving Shingrix and not applicable after receiving Shingrix, the patient experienced genital herpes. In January 2021, the patient experienced tooth infection. In February 2021, the patient experienced cough. On an unknown date, the patient experienced covid-19, loss of energy, incomplete course of vaccination and strength loss of. On an unknown date, the outcome of the genital herpes, covid-19, cough and tooth infection were recovered/resolved and the outcome of the loss of energy and strength loss of were not recovered/not resolved and the outcome of the incomplete course of vaccination was unknown.   It was unknown if the reporter considered the genital herpes, covid-19, cough, tooth infection, loss of energy and strength loss of to be related to Shingrix.  Additional details were reported as follows: This case was reported by the patient for herself. The age at vaccination for first dose not reported. The age at vaccination for second dose was not applicable. The received shingrix vaccine in November 2020. The patient stated that ever since the first dose she had multiple health related issues. The patient reported A week after the first dose of shingrix, she was tested positive for COVID-19.  The patient reported that after she recovered from COVID-19, she had 2 outbreaks of genital herpes- one in December and second in January. The patient mentioned that the last time she had genital outbreak was about 40 years ago. The patient  had tooth infection and a month later, in February 2021, she had cough, not due to covid19. The patient was concerned about getting second dose of shingrix after all the health-related issues she experienced. The patient had not received the second dose of SHINGRIX, which led to incomplete course of vaccination. The reporter gave a consent to follow-up with health care professional. The patient does not have a full mailing address, fax number or an email address. The patient provided her personal email address.  The patient stated that she has recovered from all the health related issues she experienced post first dose of SHINGRIX. The patient reported her strength and energy have not completely returned since she recovered from COVID-19. The patient does not have an exact date of administration of first dose of SHINGRIX, mentioned that it was given in November 2020 and administered intramuscularly. The patient did not have the following information: lot number and  expiry date, dose, date of administration and whether the vaccine was given in left or right deltoid.