vaccination didn't help at all; Went blind in left eye; Shingles attack don't think you ever completely recover; Lived in fear; Pain; Trigeminal neuralgia in my face fire shooting from one ear to the other/Feel lightning bolts in head-left side/fire shooting through from one ear to the other; Involuntary tics; Nerve disease; can't comb hair, lay my head on pillow; This serious case was reported by a consumer via interactive digital media and described the occurrence of vaccination failure in a 89-year-old patient who received Herpes zoster (Shingles vaccine) for prophylaxis.   The patient's past medical history included shingles (shingles off and on since 35 years of age).   On an unknown date, the patient received Shingles vaccine. On an unknown date, an unknown time after receiving Shingles vaccine, [the patient experienced vaccination failure (Verbatim: vaccination didn't help at all) (serious criteria GSK medically significant), blindness (Verbatim: Went blind in left eye) (serious criteria GSK medically significant), shingles (Verbatim: Shingles attack don't think you ever completely recover), fear (Verbatim: Lived in fear), pain (Verbatim: Pain), trigeminal neuralgia (Verbatim: Trigeminal neuralgia in my face fire shooting from one ear to the other/Feel lightning bolts in head-left side/fire shooting through from one ear to the other), tic (Verbatim: Involuntary tics), neurological symptom (Verbatim: Nerve disease) and activities of daily living impaired (Verbatim: can't comb hair, lay my head on pillow). The outcome of the vaccination failure was unknown and the outcome of the blindness, shingles, fear, trigeminal neuralgia, tic, neurological symptom and activities of daily living impaired were not reported and the outcome of the pain was recovering/resolving.   It was unknown if the reporter considered the vaccination failure, blindness, shingles, fear, pain, trigeminal neuralgia, tic, neurological symptom and activities of daily living impaired to be related to Shingles vaccine.     It was unknown if the company considered the vaccination failure, blindness, shingles, fear, pain, trigeminal neuralgia, tic, neurological symptom and activities of daily living impaired to be related to Shingles vaccine.   Additional Information: GSK receipt date: 07-MAR-2023  The case  was received from the patient via  interactive digital media. The patient stated that he/she lived in fear every time and felt the lightning bolts in his/her head-left side.  The patient could not comb hair, lay head on a pillow and went blind in left eye. The patient stated that nothing and he/she mean nothing even touches the pain and then developed trigeminal neuralgia in his/her face, the fire shooting through from one ear to the other and the involuntary tics.  The patient wondered during the attack what in the world he/she ever do to deserve this pain but God was good, he/she somewhat recovered (did not thought that you ever completely recover) and the vaccination did not helped at all due to the longevity of the shingles.  The patient stated that every day and night he/she prayed for a cure for this nerve disease straight from the depths of hell and for the patients who had to endure this devilish pain and stated that god bless you all. This case was considered as suspected vaccination failure as details regarding completion of primary vaccination schedule, time to onset for shingles and laboratory confirmation regarding shingles were unknown at the time of reporting. The follow-up could not be possible as no contact details were available. The outcome for event pain was only considered as recovering as per narrative chronology.