Sex: F
Vaccine: COVID19
Symptoms: Illness, Limb discomfort, Pain, Pain in jaw
Clinical narrative: sick as a dog; arms feel broken; jaw is so sore; whole body aches; This is a spontaneous report received from a contactable reporter(s) (Consumer or other non HCP) from medical information team. The reporter is the patient.  A 64-year-old female patient received BNT162b2 (BNT162B2), on 25May2022 as dose 4, single (Lot number: FM7553) for covid-19 immunisation. The patient's relevant medical history and concomitant medications were not reported. Vaccination history included: Bnt162b2 (dose 1, I have got the Pfizer COVID Vaccine. I counted and have talked many people into getting it because I have had no adverse reaction. I have had my first two shots and then I had one booster and yesterday), for Covid-19 immunization; Bnt162b2 (dose 2, I have got the Pfizer COVID Vaccine. I counted and have talked many people into getting it because I have had no adverse reaction. I have had my first two shots and then I had one booster and yesterday), for Covid-19 immunization; Bnt162b2 (1st booster), for Covid-19 immunization. The following information was reported: ILLNESS (non-serious), outcome "unknown", described as "sick as a dog"; LIMB DISCOMFORT (non-serious), outcome "unknown", described as "arms feel broken"; PAIN IN JAW (non-serious), outcome "unknown", described as "jaw is so sore"; PAIN (non-serious), outcome "unknown", described as "whole body aches".: Concern: Consumer stated, "I have got the Pfizer COVID Vaccine. I 'counted' and have talked many people into getting it because I have had no adverse reaction. I have had my first two shots and then I had one booster and yesterday, I went for the second booster and I am sick as a dog. My arms feel broken, I cannot, my jaw is so sore. I am miserable, my whole body aches so bad. Why would, I am concerned that the batch or this LOT may be not refrigerated right or something cause I did not expect to get sick. Is there a way you can check to make sure that the clinic did proper storage and search this on this LOT?" When informed about the role of Pfizer Drug Safety and was informed to contact Pfizer Medical Information Department for the concern, consumer stated, "Who am I calling?" When again informed about Pfizer Medical Information Department, consumer stated, "I do not need information mam. I just want to make sure the next patient does not get sick from a bad batch. Are you not helping me with this?" When informed about the role of Pfizer Drug Safety and requested for permission to ask questions, consumer stated, "What do you do with that record?" When informed it is to file a safety report and document the experience of the consumer, consumer stated, "How do we stop the next patient from getting contaminated injection if there is problem with the batch? How do we prevent that?" When informed that will help with all the questions, consumer stated, "What is the information? Just a recorded line or is it a human being who is going to be sent to check the batch?" Consumer was informed that there will be a live agent over the call and was provided the contact details of Pfizer Medical Information Department as #, option 3 and the timings as 8am to9pm, Monday to Friday as per EST. Consumer hung up the call abruptly. Thus, further probing could not be done and product details (LOT#, NDC#, UPC# and expiry date) and purchase details were unknown. Hence, limited information was available over the call. QR Comment: Reporter type could not be probed over the call. Hence, captured as consumer or other non health professional conservatively. Is there a product complaint to report? Yes. Description of Product Complaint: Concern: Consumer stated, "I have got the Pfizer COVID Vaccine. I 'counted' and have talked many people into getting it because I have had no adverse reaction. I have had my first two shots and then I had one booster and yesterday, I went for the second booster and I am sick as a dog. My arms feel broken, I can not, my jaw is so sore. I am miserable, my whole body aches so bad. Why would, I am concerned that the batch or this LOT may be not refrigerated right or something cause I did not expect to get sick. Is there a way you can check to make sure that the clinic did proper storage and search this on this LOT? When informed about the role of Pfizer Drug Safety and was informed to contact Pfizer Medical Information Department for the concern, consumer stated, "I do not need information mam. I just want to make sure the next patient does not get sick from a bad batch. Are you not helping me with this?" When informed about the role of Pfizer Drug Safety and requested for permission to ask questions, consumer stated, "What do you do with that record?" When informed it is to document the experience of the consumer, consumer stated, "How do we stop the next patient from getting contaminated injection if there is problem with the batch? How do we prevent that?" When informed that will help with all the questions, consumer stated, "What is the information? Just a recorded line or is it a actual human being who is going to be sent to check the batch?" Consumer was informed that there will be a live agent over the call and was provided the contact details of Pfizer Medical Information Department as #, option 3 and the timings as 8am to9pm, Monday to Friday as per EST. Consumer hung up the call abruptly. Thus, further probing could not be done and product details (LOT#, NDC#, UPC# and expiry date) and purchase details were unknown. Hence, limited information was available over the call.   No follow-up attempts are possible. information about lot/batch number cannot be obtained, No further information is expected.