Sex: M
Vaccine: COVID19
Symptoms: COVID-19, Drug ineffective, SARS-CoV-2 test
Clinical narrative: tested positive for COVID 12 days ago; tested positive for COVID 12 days ago; This is a spontaneous report received from a contactable reporter(s) (Consumer or other non HCP) from medical information team, Program ID: (159558).  A 10-year-old male patient received BNT162b2 (BNT162B2), as dose number unknown, single (Batch/Lot number: unknown) for covid-19 immunisation. The patient's relevant medical history and concomitant medications were not reported. The following information was reported: DRUG INEFFECTIVE (medically significant), COVID-19 (medically significant), outcome "unknown" and all described as "tested positive for COVID 12 days ago". The patient underwent the following laboratory tests and procedures: SARS-CoV-2 test: Posative, notes: Caller stated that his grandson tested positive for COVID 12 days ago; Negative, notes: Caller stated that his grandson tested positive for COVID 12 days ago and has been negative for the last 3 days.  Clinical course: Grandfather of a 10y/o male patient called about the Pfizer COVID-19 Vaccine booster dose. Caller stated that his grandson received the Pfizer COVID-19 Vaccine almost 6 months ago. Caller stated that his grandson tested positive for COVID 12 days ago and has been negative for the last 3 days. Caller wanted to know how long they needed to wait for his grandson to receive the Pfizer COVID-19 Vaccine booster dose. Caller stated that he had called the pediatrician who told him that his grandson can take it as soon as he tests negative. Caller stated that he had called the pediatrician again today and was told that they need to wait for 5 months. Caller mentioned that he had read from the CDC website as well. Caller remotely disconnected before transfer was completed. E-transmitting to agency for possible duplicate AE. Question: Caller stated he has been on the phone for 45 minutes. Consumer (Patient's grandfather) reported that: Reason for no lot number: of Covid 19 Vaccine: Complainant hung up abruptly/transfer incomplete Additional Context: Call was transferred from Pfizer Medical Information department by  (Name withheld). Transferring agent stated, "I have a caller on the line. He is a consumer. He is calling for his 10 year old grandson, who receive his Pfizer covid 19 vaccine almost 6 months ago and his grandson tested positive for covid 12 days ago and has been negative from the last three days and he basically call to ask how long they need to wait would take for his grandson to get the booster dose (Unknown if reporter got assistance hence,  MI created)and also just a bit of  additional information the caller mentioned that he already spoke to his pediatrician, his grandson was symptomatic and he was told that as soon as his grandson test negative, he can get the booster dose but he didn't call again the pediatrician today and he was told to wait for 5 months as per tested positive that is all the information I have."Transferring agent added, "I am sorry the caller already disconnected. "Reporter  hang up the call abruptly before warm transfer could be completed. Call back was done, However Call back was unsuccessful. Limited information available over the call. Description of Product Complaint: Transferring agent stated, "I have a caller on the line. He is a consumer. He is calling for his 10 year old grandson, who receive his Pfizer covid 19 vaccine almost 6 months ago and his grandson tested positive for covid 12 days ago and has been negative from the last three days and he basically call to ask how long they need to wait would take for his grandson to get the booster dose (Unknown if reporter got assistance hence,  MI created)and also just a bit of  additional information the caller mentioned that he already spoke to his pediatrician, his grandson was symptomatic and he was told that as soon as his grandson test negative, he can get the booster dose but he didn't call again the pediatrician today and he was told to wait for 5 months as per tested positive that is all the information I have ."Transferring  agent added, "I am sorry the caller already disconnected. "Reporter  hang up the call abruptly before warm transfer could be completed. Call back was done, However Call back was unsuccessful. Limited information available over the call. Consumer (Patient's grandfather) reported that: Suspect Product(s): (provide Name / Indication/Dosage/Start and Stop date where possible): Pfizer Covid-19 Vaccine, Start Date: Unknown ,Stop Date: unknown Verbatim and event description: Caller, (Name withheld) called in for her 10 year old son who already received the first and second dose of the vaccine. She mentioned that her son was tested positive with Covid-19 last week and he is now negative. She would like to know how long her son can take the booster dose. Medical Information Were any medical questions addressed by this program forwarded/referred to Medical Information? (Live Operators Only): Yes: Customer and/or medical inquiry forwarded or referred to MI.  No follow-up attempts are possible; information about lot/batch number cannot be obtained. No further information is expected.