Sex: F
Vaccine: COVID19, COVID19
Symptoms: Drug ineffective, Illness, Influenza, SARS-CoV-2 test
Clinical narrative: got Covid; got Covid; lost taste and smell; lost taste and smell; I was so sick; I got a flu; This is a spontaneous report received from a Consumer or other non HCP, Program ID:.  An 81-year-old female patient received BNT162b2 (BNT162B2), as dose 4 (booster), single (Batch/Lot number: unknown) for covid-19 immunisation; COVID-19 vaccine (COVID-19 VACCINE), as dose 3 (booster), single), as dose 2, single) and as dose 1, single) for covid-19 immunisation. The patient's relevant medical history included: "brain injury" (unspecified if ongoing); "High blood pressure" (unspecified if ongoing), notes: does not take medication, controls with food., Takes a lot of medication, 3 times a day, since blood pressure up., Takes blood pressure medicine 3 times a day,; "High cholesterol" (unspecified if ongoing), notes: does not take medication, controls with food., cholesterol, every night; "Pre diabetic" (unspecified if ongoing), notes: does not take medication, controls with food.; "stomach" (unspecified if ongoing). Concomitant medication(s) included: OMEPRAZOLE taken for abdominal discomfort; TYLENOL. The following information was reported: DRUG INEFFECTIVE (medically significant), outcome "unknown", COVID-19 (medically significant), outcome "not recovered" and all described as "got Covid"; AGEUSIA (non-serious), ANOSMIA (non-serious), outcome "not recovered" and all described as "lost taste and smell"; ILLNESS (non-serious), outcome "unknown", described as "I was so sick"; INFLUENZA (non-serious), outcome "unknown", described as "I got a flu". The events "got covid" and "i was so sick" required emergency room visit. The patient underwent the following laboratory tests and procedures: Blood glucose: 6.1, notes: was 6.6, corrected with food, not taking any medication for that; 6.6; Body height: shrinking now, notes: Height: Is short, 5, 2, is shrinking now; SARS-CoV-2 test: Positive. Therapeutic measures were taken as a result of covid-19, illness.  Clinical course: uring an inbound call for financial assistance, the caller explained that she went to the emergency room yesterday and tested positive for COVID. She was prescribed Paxlovid, but when she went to the pharmacy to get the medication, she was told it costly which almost made her pass out. She was really sick and didn't know what to do. She mentioned that she had COVID twice after receiving all her vaccines years ago. When asked for her birthdate, she said it was tomorrow, if she made it. She confirmed that she had COVID twice in the past after receiving all her vaccines, including boosters. She got COVID twice, one year and then another year, and then she got the flu after that. Now she has COVID again, many years since COVID started, and she lost her taste and smell, which she never regained. Her doctor doesn't know what to do because some people regained their smell, but she never did, and now she has COVID again. She doesn't know why she goes to church every day and visits the market once in a while, that's her life. She has a very simple life, but she's old, and her husband passed away, so she doesn't even know if she got COVID during Easter in the church. She was so sick that she went to the emergency room yesterday. She explained that she has other insurance because she had a lot of problems from the past due to a brain injury, and she got some insurance, otherwise she wouldn't be able to live. After the income verification recording was played, she said she went to the ER yesterday and has the paperwork from them. She went to the emergency clinic. She clarified that she went to the emergency room as an outpatient if the name was needed. When asked if that was where the pharmacy was that had the medication, she responded that she went to and that's when the guy wanted to take a look at her lungs to see if she had pneumonia. She explained that she goes to  Pharmacy and has used so many medications from Pfizer because her husband died with two cancers and had very expensive medications for chemo, and she has a brain injury. At the end of the call, she said she had to get this medication because she knew she took it before, and it takes care of the problem. When asked if she had taken Paxlovid before, she said yes, twice.  During the warm transfer to DSU agent  reference number HBK3WT6V, it was mentioned that the patient had COVID twice before and took Paxlovid both times. She stated that it's not the best, but it works. The full event, including the current COVID after Paxlovid, is being reported. No manufacturer for the vaccine or booster was obtained during this call. After vaccines was very sick, after first one, was really sick, all the side effects, was bad. Second and third then, booster, after booster, lost taste and smell. Unfortunately, never got it back. Clarified, caller got Covid, 2022, 2021, after vaccine booster, got Covid because someone in house had Covid, nobody knew. 2022, had again, took Paxlovid. Had Covid twice before, after all the vaccines and boosters: husband passed away 21, had Covid 2021 and 2022, and now, in 2025. No taste, no smell: Started after she took last 3, last booster from Pfizer .Covid started in 2019, those months of taking the shots. Unknown when she first took the Covid shots. When she started it, had to wait month, take it again. outcome of event: Never got it back, mouth has not taste at all. If she was given poison, would not know it, would have to eat it, that is scary. If given poison, would not know the difference. Clarified, caller had taken Paxlovid twice. When clarifying number of Covid vaccines caller had, including booster, she states, 3 or 4, does not know if she took fifth one.  Mouth was so bad tasting with that medicine, the Paxlovid. The taste in her mouth, stomach so mad at her had, to take probiotics. Has acid reflux, had to take antibiotic for that. Had to take with a lot of water. Does not make saliva, has Sjogren's disease. Clarified, she took Paxlovid 2 times. Concomitant Products/Medical Conditions: Takes same medications for almost over 20 years. Has high blood pressure, high cholesterol, pre diabetic, does not take medication, controls with food. Takes a lot of medication, 3 times a day, since blood pressure up. Not name brand but, takes Omeprazole, for stomach. Takes blood pressure medicine 3 times a day, cholesterol, every night. Takes Tylenol every day, twice a day. That has never changed.