Title: Lessons learned from high-performing organizations in the federal government.
Authors: Federal Quality Institute (U.S.)
Publisher: U.S. Office of Personnel Management, Federal Quality Institute : For sale by the U.S. G.P.O., Supt. of Docs.,
Year: 1994
Subjects: Total quality management in government United States Handbooks, manuals, etc.; Organizational effectiveness Handbooks, manuals, etc.; Employee-management relations in government United States Handbooks, manuals, etc.