Title: The strategic health care manager : mastering essential leadership skills /
Authors: Stevens, George H., 1959-
Publisher: Jossey-Bass Publishers,
Year: 1991
Subjects: Leadership; Health Facility Administrators; Health Facility Administration; Delivery of Health Care organization & administration; Health facilities Administration.; Leadership
Abstract: In The Strategic Health Care Manager, George H. Stevens reveals how rising competition, widespread cost control measures, and other trends have profoundly changed the way health care is delivered and managed - and have led to new responsibilities, roles and performance expectations for health care managers. To help managers meet these new challenges and opportunities, Stevens describes a specific set of skills for managerial success in health care - including strategic planning, communication, team building, and monitoring and improving performance. And he explains how managers can move beyond the limited roles of clinical expert and administrative caretaker to become proactive, progressive, and visionary leaders in a changing health care market.
Contents: What every health care manager faces: quality care versus financial despair -- Responsive leadership: key roles and responsibilities -- Communicating effectively: up, down, and across the organization -- Planning strategically: a step-by-step guide -- Managing projects: primary principles and effective tools -- Building teams: the new management imperative -- Training staff: The critical skill for strategic managers -- Managing staff performance: monitoring feedback, and reinforcement -- From caretaker to leader: becoming a strategic manager -- Resource A: competency areas for health care managers -- Resource B: a competency worksheet -- Resource C: an individual development plan -- Resource D: Case study-Parkston Memorial Hospital