Title: Creating quality : process design for results /
Authors: Kolarik, William J.
Publisher: WCB/McGraw-Hill,
Year: 1999
Subjects: Production engineering.; Quality control.
Abstract: "Creating Quality: Process Design for Results presents practical approaches based on scientific evidence, rather than anecdotal encounters, in order to provide readers with the motivation and means to understand and act with regard to process definition/redefinition, process control, and process improvement."--BOOK JACKET. "Descriptive cases and examples are used to reinforce technical points. Critical text is highlighted in bold to accelerate learning."--Jacket.