Title: Leading through a crisis.
Authors: Harvard Business School.
Publisher: Harvard Business Press,
Year: 2009
Subjects: Leadership.; Crisis management.
Abstract: During periods of great change, your leadership skills are put to the test. Learn how to rise above the panic and lead your team with conviction and compassion. The advice in this book is instant, actionable, and very much in demand.
Contents: The challenge of contemporary leadership -- What makes an effective leader? -- Learn how to acquire leadership skills -- How to craft a vision -- How to motivate the people you need -- How to care for yourself -- What is a crisis? -- Stage 1: Avoiding the crisis -- Stage 2: Preparing to manage the crisis -- Stage 3: Recognizing the crisis -- Stage 4: Containing the crisis -- Stage 5: Resolving the crisis -- Stage 6: Learning from the crisis -- What is decision making? -- Step 1: Setting the stage -- Step 2: Recognizing obstacles -- Step 3: Framing the issue at hand -- Step 4: Generating alternatives -- Step 5: Evaluating alternatives -- Step 6: Making the decision -- Step 7: Communicating the decision -- Step 8: Implementing the decision -- Assessing your decision-making process -- Tools and resources for leading people -- Tools and resources for managing crises -- Tools and resources for making decisions.