Title: Building high performance government through Lean Six Sigma : a leader's guide to creating speed, agility, and efficiency /
Authors: Price, Mark.; Mores, Walt.; Elliotte, Hundley M.
Publisher: McGraw-Hill,
Year: 2011
Subjects: Six sigma (Quality control standard); Total quality management in government.; Administrative agencies Management; Government productivity.
Contents: Leading the way to operational excellence -- Agility : responsiveness and innovation -- Culture and workforce -- Performance-oriented deployment.