Title: Countdown to the 21st century the first 100 days : April, 1993, Tampa, Florida /
Authors: Feder, Judith; Golenski, John D.; Goodman, John C.; McWaters, Jeffery L.; Schaller, Donald.; National Association of Managed Care Physicians.
Publisher: Healthcare Marketing Information & Resource Center,
Year: 1993
Subjects: Health Policy; Health Planning; Delivery of Health Care; United States
Contents: No. 1. Path of American health policy in the nineties / Judith Feder -- no. 2-3. Revolution in health care information -- Outcomes, research & tools for quality management : what works, why and how do we improve -- no. 4. Compassion, collaboration and competition : ethics in the balance / John D. Golenski -- no. 5-6 : Bridging the culture gap : what does the customer really want from us and how do we deliver it.