Title: Catalytic coaching : the end of the performance review /
Authors: Markle, Garold L., 1956-
Publisher: Quorum Books,
Year: 2000
Subjects: Supervision of employees.; Mentoring in business.; Employees Rating of; Employees Coaching of.; Employee Performance Appraisal
Abstract: "Evaluation-based performance management systems are flawed, ineffective and inefficient. Markle shows why and describes in detail an exciting new system based on a coaching, not a coercing, paradigm. His "catalytic" approach integrates performance management into the entire people-development process. Markle provides tools that can be used quickly and easily to measure the effectiveness and efficiency of any performance-management system. With examples, forms, and hands-on guidance, Markle's book is for HR professionals, business executives, and for organizational development specialists in corporations and academia."--Jacket.
Contents: Preface : Deming's riddle -- Introduction and overview -- I. Problems with the prevailing paradigm -- Traditional performance evaluation : bureaucracy at its best -- Rating and ranking : the curse of competition -- Pay for performance : the big lie -- II. Moving forward through the fog -- Evolutionary change strategies : one step at a time -- Revolutionary change strategies : taking giant steps -- Measurement : putting systems to the test -- III. Catalytic coaching -- Catalytic coaching : a process overview -- Step one : employee input -- Step two : management guidance -- Follow-up coaching : the role of the coach -- Step three : personal development plan -- Step four : stewardship -- IV. Making it work -- On money matters -- Building an integrated catalytic culture -- Acquiring coaching competencies through skills training -- Special case coaching -- Walking the talk : leaders as role models -- Conclusion -- Appendices -- A. Catalytic coaching employee input sheet -- B. Catalytic coaching worksheet -- C. Sample catalytic coaching worksheets -- D. Personal development plan -- E. Sample personal development plan -- F. Sample stewardship documentation -- G. Performance management system cost metrics calculation tool -- H. Sample performance management system cost metrics calculation -- I. Performance management system assessment tool -- J. Sample performance management system assessment (without weighting) -- K. Sample performance management system assessment (with weighting).