Title: The new handbook of administrative supervision in counseling /
Authors: Henderson, Patricia,; Association for Counselor Education and Supervision.
Publisher: Routledge,
Year: 2009
Subjects: Educational counseling United States Administration Handbooks, manuals, etc.; Student counselors United States; School personnel management United States.
Contents: Defining administrative supervision -- Maintain the clients as the number one priority -- Be responsive to clients' diverse cultures -- Uphold relevant legal, ethical, and professional standards -- Align the department with the agency's structure, mission, policies, and practices -- Communicate effectively within the agency and the department -- Advocate for the clients, counseling and counselors within and outside the agency -- Establish professional cultures that support excellence -- Build healthy, meaningful professional and personal relationships with each staff member -- Nurture continuous improvement of each staff member's performance -- Apply your own models for providing effective administrative supervision -- Organize staff members for effective service delivery -- Implement effectively a performance management system -- Evaluate each staff member's performance -- Operationalize the vision for the department -- Acquire and manage resources -- Improve continuously the counseling service delivery system -- Lead the process to plan, design, deliver, evaluate, and enhance the service delivery system -- Develop continually your own supervisory competence.