Title: National Library of Medicine survey of online customers : usage patterns and Internet readiness /
Authors: Wallingford, Karen T.; National Library of Medicine (U.S.)
Publisher: National Library of Medicine,
Year: 1996
Subjects: National Library of Medicine (U.S.) Communication systems.; Computer Communication Networks utilization.; Online Systems utilization.; Data Collection; Information storage and retrieval systems Medicine; Internet United States
Contents: Executive summary. -- Introduction: The survey process. Testing for non-response bias. -- The NLM customer base: NLM online user profile. Where do NLM users do their searching? Geographic distribution of online users. Grateful Med and command language access. -- Internet access and use, current and projected: Levels of Internet access. IBM vs. Macintosh users and Internet access. Access to the World Wide Web and other Internet features. -- End-user computer equipment, current and projected: Users with IBM-compatibles: ready for Windows? Macintosh equipment upgrade profiles. IBM vs. Mac comparisons. -- NLM customer satisfaction. -- Conclusions. -- Appendix A-E.