Title: Reengineering the organization : a step-by-step approach to corporate revitalization /
Authors: Lowenthal, Jeffrey N., 1958-
Publisher: ASQC Quality Press,
Year: 1994
Subjects: Organizational change Management.; Organizational effectiveness.; Reengineering (Management)
Abstract: "Reengineering the Organization: A Step-by-Step Approach to Corporate Revitalization was written as a systematic way for you - the business professional - to survive today's turbulent times. This book doesn't just lecture about the teachings and philosophies of process reengineering. It is a how-to guide for practitioners to follow when reengineering their operations." "A senior-level executive himself, with a proven track record of bottom-line results, author Jeffrey N. Lowenthal designed this reference to clarify this complex and confusing topic. He presents a specific set of reengineering techniques for you to apply to your own organization. The book's four-phase, 13-step approach will help you to fully comprehend and implement reengineering systems. This book will allow you to amply a specific set of reengineering techniques for your organization. Each phase is summarized with specific examples and hands-on activities for ease of learning and understanding. Full illustrations pave the path to specific processes for you to follow along the way. Specific examples of reengineering from major corporations are shown to further illustrate the importance of reengineering your organization."--Jacket.
Contents: Building a foundation -- Preparing for change -- Planning for change -- Designing change -- Evaluating change.