Title: Understanding public perceptions : trust and engagement in ICT-mediated services /
Authors: Lacohée, Hazel.
Publisher: International Engineering Consortium,
Year: 2008
Subjects: Technological innovations Public opinion.; System design Reliability.; Web services Reliability.; Computer security Management
Contents: Machine derived contents note: Table of Contents -- About the Authors iii -- About the Publisher iv -- Chapter 1: Introduction and Methodology 1 -- Piotr Cofta, Chief Researcher, Mobility Research Centre, BT -- Hazel LacohÆ̊Ơ Principal Researcher, IT Research Centre, BT -- Andy Phippen, Senior Lecturer, School of Computing, Communication, and Electronics, University of Plymouth -- Chapter 2: What Do We Mean by Trust? 17 -- Piotr Cofta, Chief Researcher, Mobility Research Centre, BT -- Chapter 3: Public Attitudes to Online Life: 45 -- Risk, Responsibility, and Restitution -- Hazel LacohÆ̊Ơ Principal Researcher, IT Research Centre, BT -- Chaper 4: Public Attitudes to Online Life: Privacy Issues and 77 -- Databases -- Hazel LacohÆ̊Ơ Principal Researcher, IT Research Centre, BT -- Chapter 5: Authentication and Identification 109 -- Hazel LacohÆ̊Ơ Principal Researcher, IT Research Centre, BT -- Chapter 6: Use of Biometric Data 149 -- Hazel LacohÆ̊Ơ Principal Researcher, IT Research Centre, BT -- Chapter 7: Securing the Human Factor 179 -- Steven Furnell, Professor, Centre for Information Security and Network Research, University of Plymouth -- Chapter 8: Awareness and Education 199 -- Andy Phippen, Senior Lecturer, School of Computing, Communication, and Electronics, University of Plymouth -- Chapter 9: Recommendations and Conclusions 233 -- Piotr Cofta, Chief Researcher, Mobility Research Centre, BT.