Title: Communication in health organizations /
Authors: Apker, Julie.
Publisher: Polity,
Year: 2012
Subjects: Interpersonal Relations; Communication; Health Services Administration; Health services administration; Communication in management
Abstract: The author "explores the communication processes, issues, and concepts that comprise the organization of health care, focusing on the interactions that influence the lives of patients, health professionals, and other members of health institutions. This book integrates scholarship from communication, medicine, nursing, public health, and allied health, to provide a comprehensive review of the research literature."
Contents: 1. Landscape of healthcare delivery -- 2. Organizational assimilation -- 3. Identity and power -- 4. Stress, burnout, and social support -- 5. Change and leadership -- 6. Health teams -- 7. Health organization quality -- 8. Health communication technologies.