Title: Language, bureaucracy, and social control /
Authors: Sarangi, Srikant, 1956-; Slembrouck, Stefaan, 1963-
Publisher: Longman,
Year: 1996
Subjects: Bureaucracy.; Bureaucracy Language.; Conversation analysis.; Discourse analysis.; Social control.
Contents: Language, bureaucracy and social control -- Bureaucratisation and debureaucratisation in contemporary society -- The pragmatics of information excahnge in bureaucratic discourse -- Role behaviour in discourse -- The client's perspective : clients as citizens -- The bureaucrat's perspective : citizens as clients -- The discourse of meditation -- Instead of a conclusion