document: title: Starbucks _15
sentences: Some information we collect is provided when you use our services.
This may include your first and last name, username, password, email address, postal address, phone number, financial account information such as a credit card number, birthday, demographic information (such as your gender), and any other information you give us.
You may also permit us to access information directly from your device, such as information in the contacts list".
You may also provide us information about other people, including when you direct us to send a gift card or e-gift.
process your purchases of or requests for products and services;
communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes;
respond to your customer service inquiries and requests for information;
post your comments or statements on our websites;
send you personalized promotions and special offers;
inform you about our brands, products, events, or other promotional purposes;
maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer;
detect, prevent, or investigate security breaches or fraud;
maintain appropriate records for internal administrative purposes;
facilitate the functionality of our websites and mobile applications;
deliver gift cards or e-gifts in accordance with your instructions;
provide important product safety information and notice of product recalls.
We may share your information in the following circumstances:
When We Work Together  We may share information between and among Starbucks Corporation, its subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes.
For example, we may share your information with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings.
When We Work with Service Providers  We may share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics services, or conducting academic research.
When We Work on Business Transactions  If we become involved with a merger or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.
When Sharing Helps Us Protect Lawful Interests  We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Starbucks or our customers or partners.
When We Work with Marketing Service Providers  We may share your information with marketing service providers to assess, develop and provide you with promotions and special offers that may interest you, administer contests, sweepstakes and events or for other promotional purposes.
When You Give Consent  We may share information about you with other companies if you give us permission or direct us to share the information.
When the Information Does Not Identify You  We may share your information in a way that does not directly identify you.
For example, we may share information about your use of our websites and mobile applications in a manner that does not identify you or may combine information about the nature or frequency of your transactions with similar information about other people and share the aggregated information for statistical analysis and other business purposes.
When You Post on Our Websites  If you post information on a blog or another part of our websites, the information that you post may be seen by other visitors to our websites, including your user name.
When you use our websites or mobile applications, we may allow third parties to collect device and usage information and location information across your different devices through mobile software development kits, cookies, web beacons and other similar technologies.
These third parties collect this information for the following purposes and for other purposes consistent with their own privacy policies:
To Display Ads for Products or Services  We allow some advertising companies to collect this information in order to display ads that are most relevant to you across your different devices and on our own and others websites and mobile apps.
Please see the "Your Choices" section of this Statement for more information about opting out of targeted advertising and controlling the use of cookies, web beacons and other similar technologies.
To Understand the Use of Our Services  We allow certain service providers to collect this information to help us understand how our websites and mobile applications are used and to assist us in improving the content and operation of our online properties.
These service providers collect aggregate statistical usage data that is not matched or linked to any individual user.
To Make the Services of Other Companies Work on Our Websites  We allow companies to use cookies, web beacons, and other similar technologies to enhance the operations of particular services and functionality of our websites and mobile applications.
For example, we allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player.
These cookies are called Flash cookies.
To Link Your Activity on Our Websites to Your Social Networks  We have added certain features to our websites and mobile applications that allow social networks (such as Facebook, Twitter, and Google+) to track the activities of their members or collect certain information when they use our website or mobile applications.
These features may include technologies called "plug-ins" and "widgets."
Plug-ins create a direct link between two websites, and widgets are interactive mini-programs that provide other companies services on our websites.
If you are concerned about the way a social network is tracking your activity, please contact the social network or review its privacy policy.
For example, you can review Facebooks data-use policy at https://www.facebook.com/about/privacy/.
We and others may use a variety of technologies to collect information about your device and use of our websites and mobile applications.
These technologies include cookies, web beacons, java scripts, entity tags, and HTML local storage.
Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.
For more information, please see the section of this Statement titled "Your Choices"
Cookies  Cookies are small data files that are sent from a websites server and are stored on your devices hard drive either for only the duration of your visit ("session cookies") or for a fixed period ("persistent cookies").
Cookies contain information that can later be read by a web server.
Web Beacons  Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called clear gifs," single pixel gifs", "page tags" or web bugs."
We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.
Java Scripts  Java scripts are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
Entity Tags -- Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
HTML5 Local Storage  HTML5 local storage allows data from websites to be stored or cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.
These and similar technologies are used for the following purposes:
Services and Functionality  Some of these technologies are required to allow you to access and use our websites or mobile applications and the various services and functionality we offer.
Without these technologies, some of the services and functionality on our websites and mobile applications would not work properly.
Performance Monitoring  Some of these technologies help us analyze and estimate traffic and assess the volume of use of services and functionality on websites and mobile applications.
They show us how visitors and customers interact with our digital properties, whether there are any errors, the degree to which certain web pages, applications, services or functionality are accessed and used and how they are performing or operating.
When these technologies are used for performance monitoring, no information that identifies you is collected.
User Convenience  Some of these technologies enhance the ease of use of our websites and mobile applications and the services and functionality they make available by accelerating load and refresh times and remembering information that you have provided on prior visits to our websites or when you last used a website or mobile application service or functionality.
Marketing  Some of these technologies are used to tailor your experience on our website, within our mobile applications, or across your applications or devices by controlling the promotions, advertisements and other marketing messages that may appear when you access or use these or other digital properties.
These technologies also help us learn which services and functionality you are using and how you are accessing information about us.
We may use this information to personalize your visit to a website or use of a mobile application or to send you relevant promotions and advertisements.
Promotional Communication Choices
You can opt out of receiving promotional emails and mailings by informing us of your preference at the time you sign up for a Starbucks account, modifying your promotional preferences online in your accounts profile management section, or following the opt out instructions in the promotional emails we send you.
Similarly, you may opt in to receive text messages, telephone calls and mailings.
Where our mobile applications allow for the delivery of push notifications" you can also opt out of receiving these notifications by toggling the Notifications" switches within our mobile applications to "off."
By downloading and using our mobile application, you may receive promotional messages, offers, news and information about Starbucks or our business partners within the mobile application itself.
These in app" messages are part of our mobile applications functionality and cannot be turned off.
If you do not want to receive in app" messages, offers, news and information, do not download or use our mobile application.
Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your accounts or purchases.
Location Information You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings.
Please note that your location may be derived from your WiFi, Bluetooth, and other device settings.
See your device settings for more information.
Voice Transmissions You can ensure you do not send us or any third parties any transmissions of your voice by not using the voice ordering feature.
In addition, you may be able to adjust the settings of your device so that your voice transmissions cannot be sent to us or third parties by (a) disabling microphone and speech recognition services within the device settings; or (b) denying certain websites or mobile applications permission to access microphone and speech recognition services by changing the relevant preferences and permissions in your mobile device or browser settings.
Cookies, Web Beacons and Similar Technologies  You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser.
Each browser is different, but many common browsers (Internet Explorer, Chrome, Firefox, and Safari) have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed or allow you to remove or reject the use or installation of certain technologies altogether.
If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser.
Interest-Based Ads -- Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance or the Network Advertising Initiative, both of which maintain websites where people can opt out of interest-based advertising from their members.
To opt-out on these pages, visit www.AboutAds.info and www.networkadvertising.org.
Adobe Flash Player Technology  We allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player.
You cannot remove Flash cookies simply by changing your browser settings.
If you would like to limit the websites that can store information in Flash cookies on your device, you must visit the Adobe website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
"Do Not Track" Technology  Some newer web browsers have a "Do Not Track" preference that transmits a "Do Not Track" header to the websites you visit with information indicating that you do not want your activity to be tracked.
We currently do not respond to browser "Do Not Track" signals.
How to Manage Your Account Information
Upon request we will provide you with information about whether we hold any of your personal information.
You may access, correct, or remove your personal information by visiting www.Starbucks.com/Account.
As required by law for taxes and other record keeping purposes, we are unable to completely delete an account.
Starbucks protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information.
When you transmit highly sensitive information (such as a credit card number) through our website or in one of our mobile applications, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol.
While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.
Use by Children
We do not intend for our websites or online services to be used by anyone under the age of 13.
If you are a parent or guardian and believe we may have collected information about your child, please contact us as described in the "Contact Us" section of this Statement.
California Residents
If you are a California resident, you can request a notice disclosing the categories of personal information we have shared with third parties for the third parties direct marketing purposes.
To request a notice, please submit your request by postal mail to: Starbucks Customer Service, P.O.
Box 93490 Albuquerque, NM 87199.
We will make every effort to promptly respond to your request.
Privacy Shield
Starbucks Corporation participates in and has certified its compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.
Starbucks is committed to subjecting all personal data received from European Union (EU) member countries, and Switzerland, in reliance on the Privacy Shield Frameworks, to the applicable Principles.
To learn more about Privacy Shield, visit the U.S. Department of Commerces Privacy Shield List here: https://www.privacyshield.gov/list.
Starbucks is responsible for the processing of personal data it receives, and subsequently transfers to a third party acting as an agent on its behalf, under the Privacy Shield Framework.
Starbucks complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Starbucks is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
In certain situations, Starbucks may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website here: https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
We welcome your questions, comments and concerns about privacy.
You can contact Starbucks Customer Service online at http://customerservice.starbucks.com (by phone at 800-Starbuc (782-7282), or by postal mail at: Starbucks Customer Service, P.O.
Box 93490 Albuquerque, NM 87199.
You can also contact our privacy team us by submitting this form.