document: title: privacy & security
text: Our Promise

SwansonVitamins.com is an online service of Swanson Health Products, helping our customers stay healthy since 1969! As a family-owned company, we have one primary focus—your family's health and well-being. We've built our company around the philosophy that everybody deserves quality natural health products at affordable prices. We strive to offer you the easiest, safest and most affordable shopping experience on the internet.

Overview

All transactions and information transfers on swansonvitamins.com are protected through Secure Sockets Layer (SSL) technology. This ensures that all sensitive information is encrypted by both your browser and our server. After a secure session is initiated, any communication between your computer and ours is scrambled, making it unreadable to any person who might intercept it. This is done automatically whenever you reach a page containing sensitive information.

If you do not wish to send credit card information over the internet, simply complete the order process up to the final Check Out page. Save or print this page, then call our order hotline during our business hours at 1-800-824-4491. Mail and fax orders are also accepted.

Entrust Certification

We are certified by Entrust, a leading third-party encryption verification company. After thoroughly reviewing the company's corporate and technical structure, Entrust issues a unique Secure Server Digital Certificate. As you place orders online, our server initiates an encrypted SSL session and activates the Certificate.

You can view our unique Secure Server Certificate at any time during your session by clicking on the padlock icon  at the upper left corner of your browser.

During normal browsing, the padlock is open when you are giving and receiving non-encrypted information. You may not see the padlock during normal browsing. If the padlock appears closed, you have entered a secure area.

Click here to learn more about Entrust at their website.

Our Security and Privacy Guarantee

Your peace of mind is important to us. We built the best security technology available into our website. Every transaction is covered by the following Security & Privacy Guarantee:

Our secure server encrypts all of the personal information you provide, including:

Name  
Credit card information  
Physical addresses  
Email addresses

Just like physical transactions, your bank will usually cover charges resulting from unauthorized use of your credit card, or may limit your liability to $50.00. If your bank holds you liable for unauthorized use of your card resulting from a transaction with swansonvitamins.com, we will reimburse you up to $50.00. Please direct inquiries to customercare@swansonvitamins.com.

Swanson Health Products does, however, fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may disclose personal information or other information to satisfy law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about customers who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without subpoena warrant or court order, if we believe that such disclosure is necessary to operate the Web site or protect the rights or property of Swanson Health Products, its affiliates or any third party. We also reserve the right to report to law enforcement agencies any activity we reasonably believe to be unlawful.

Sign In Security Update

Swanson is always committed to ensuring you have a safe shopping experience. To do this, we maintain the best possible practices and standards and make necessary changes from time to time. We recently upgraded our sign in requirements and now ask that you enter a valid email address upon signing in rather than a username. If this is your first time signing in with an email address, you will be asked to validate your account. This helps ensure your account is being used only by you and is secure.

Email

Swanson Health Products does not sell or share email addresses. Each promotional email you receive from Swanson Health Products will offer you the continuing opportunity to unsubscribe by clicking the "click here" link near the bottom of the email. If you prefer, you may unsubscribe by sending an email to email@swansonvitamins.com.

SMS/Text Messaging  


If you have opted in to our SMS or text messaging service, Swanson Mobile Alerts, you have the option to unsubscribe or opt out of messages at any time. Reply to any message with the word HELP for assistance or more information, or call 1-866-893-1831 or email customercare@swansonvitamins.com. Reply with the word STOP to stop receiving messages from Swanson Health Products. Msg & Data rates may apply. U.S. only; some carriers may not be supported.

Postal Mail

If you wish to be removed from the list of customers who receive direct mail and other Swanson advertisements through the mail, contact us by any of the following methods:

Phone: (800) 451-9304

Email: customercare@swansonvitamins.com

U.S. Mail:  
Swanson Health Products  
PO Box 2803  
Fargo, ND 58108

Please be sure to include your full name and mailing address that you would like removed from our postal mailing list. Please allow sufficient time for your preferences to be processed and updated.

About Cookies

Swanson Health Products uses cookies on our site. Cookies are short pieces of data that are sent to your computer when you visit a website. Internet browsers store cookies so the browser can remember information. It allows us to keep your items in your shopping cart when you leave our site. Cookies are also used for fraud prevention and other purposes. Third party vendors, including Google and Bazaarvoice, use cookies to serve the badge on our website and to serve ads based on prior visits to our website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page. For more information about Bazaarvoice, visit their Bazaarvoice Privacy Policy.

Our website requires the visitors use cookies. If your browser's cookies are turned off, you won't be able to access certain parts of our website. Having cookies enabled on your browser is safe. Cookies are short pieces of data and do not perform any operation by themselves.

You can find how to turn on cookies by selecting the Help option on the toolbar of your internet browser. On most browsers, it will guide you through the process of accepting new cookies, notifying you of cookies, disabling cookies and modifying settings.

Display Advertising

Swanson Health Products uses Remarketing with Google Analytics to advertise and gather ad impressions online. Third-party vendors, including Google, may show our ads on sites across the Internet.  We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website. We also utilize 3rd-party audience data (such as age, gender and interests) with Google Analytics. To opt-out of Google Analytics for Display Advertising and customize Google Display Network Ads, click on Ads Settings. You may also click here to prevent your data from being collected by Google.

Read more about our Terms of Service.

Email  
Swanson Health Products does not sell or share email addresses. Each promotional email you receive from Swanson Health Products will offer you the continuing opportunity to unsubscribe by clicking the following the "click here" link near the bottom of the email. If you prefer, you may unsubscribe by sending an email to email@swansonvitamins.com.