document: title: privacy/security
text: Shaklee Corporation recognizes the importance of protecting the privacy of information we may collect from you. To this end, we are committed to using our best efforts to respect your privacy. Here is how we handle information we learn about you from your visit to the Shaklee Websites.

The Ways We Use Information  
We receive and store information you enter on the Shaklee Websites or give us in any way. We use such information, including personal information such as your name, e-mail and mailing addresses, telephone numbers, social security and credit card numbers for several purposes.

  * To process, fulfill and notify you of your order status 
  * To send you the latest information about our company, events and product specials. 



We may use and disclose such personal information about distributors only for the following purposes:

  * Processing your Distributor Application; 
  * Processing, fulfilling and notifying you of your product order status; 
  * Developing Downline Genealogy Reports; 
  * Providing Distributor services such as planning Distributor meetings or administering Distributor benefits; 
  * Sending information about our company, events and product specials. 
  * Developing and implementing policies, marketing plans, and strategies; 
  * Publishing personal information in Shaklee newsletters, promotional materials and intra-group communications; 
  * Providing references; and 
  * Complying with applicable laws and regulatory requirements and assisting with any governmental or police investigation. 



Distributors have the option to opt-out of any published listing or directory of Shaklee Membership.

Financial Information  
We use your financial information, such as account or credit card number, ONLY for billing purposes.

Cookies  
Some Shaklee Websites deposit certain bits of information called "cookies" in a visitor's web browser software. Cookies are sent back only to the Shaklee Websites that deposited them when a visitor returns to that site. Cookies can tell us how and when pages in a Shaklee Website are visited and by how many people. Cookies are not used to store personal information, such as social security and credit card numbers. Shaklee uses cookies:

  * To keep track of your shopping cart status; 
  * To allow you to use all password-protected services in a single session without having to re-enter your password; and 
  * To see which areas on our site are popular and which are not so we can make the appropriate updates. 



Online Surveys  
We ask you to voluntarily provide demographic information, such as postal code, age or income level. All responses are kept confidential and used for internal marketing and statistical purposes only.

Children  
We do not solicit personal information from or market to children under the age of 13.

Public Forums  
We make public forums, such as chat rooms, message boards, and/or news groups ("Public Forums"), available to distributors. Please exercise appropriate caution in disclosing personal information in Public Forums since information disclosed in these areas becomes public information. The privacy provisions herein shall not apply to any personal information submitted via any of the Public Forums.

Security  
We have security measures in place to protect against the loss, misuse and alteration of the information you provide. When you place an order or give us personal information, such as name, address, telephone numbers, credit card or social security number, you are automatically on our secure server. Our secure server software encrypts the information you input before it is sent to us to protect your data against unauthorized access.

Links to Other Websites  
As a resource to our visitors we provide links to other websites which we believe are useful and meet our high standards. However, Shaklee Corporation is not responsible for the contents of such linked websites. In particular, Shaklee Corporation is not responsible for the privacy notices or practices provided in such linked websites.

Third Parties  
We are not in the business of selling your personal information to third parties. We may share such information from time to time with the following third parties:

  * Those employees, directors and managers of Shaklee and its local and foreign associated/affiliated companies who have a need to access your personal information in carrying out their responsibilities; 
  * Any agent, contractor, supplier, vendor, or third party who provides administrative, advertising, printing, or other services to Shaklee or its affiliated companies, including but not limited to distribution centers, external auditors, medical practitioners, trustees, insurance companies, actuaries; 
  * Member sponsors and upline Business Leaders who may need access to downline distributor personal information in order to monitor sales activity and provide business development of the Shaklee Members in their personal sales groups. However, we do not share credit card information or Social Security numbers with any third party without your permission or unless required by law or valid court order; 
  * Any government agency or other appropriate governmental, police, or regulatory authority in order to meet legal security and regulatory requirements; and 
  * In the case of information submitted by distributors, any consultant/agent appointed by Shaklee Corporation or its affiliated companies to plan, provide and/or administer distributor benefits. 



Transfer  
The consent you have provided herein to the use of your personal information by Shaklee Corporation or its affiliates, shall also extend to any person or corporation to which Shaklee Corporation may transfer its business, provided that such personal information is used for the same purposes.

Modifying or Discontinuing Service  
We provide you the opportunity to discontinue receiving future e-mail communications from us at the point where we request information from you. We provide you with two options for discontinuting e-mail communications from us:

  * Opting out of selective e-mail message catagories by selecting preferences in your Distributor Web Profile. You will continue to recieve product order email confirmations and other transaction-related messages. 
  * You have the option to remove your e-mail address from our database so that you will not receive any future e-mail communications. If you do discontinue all service, you will not be able to use password protected areas of our web site, such as Member Center. 



You can exercise these options at any time by sending us an e-mail at fieldcomm@shaklee.com

Access to Personal Information  
You have the right to request and obtain from Shaklee Corporation the personal information Shaklee Corporation has on file about you and request a correction of any data that is inaccurate. You may also request Shaklee Corporation to inform you of the type of personal information maintained by Shaklee Corporation. Requests for access to and correction of personal data or information about Shaklee Corporation's policies and practices regarding personal data should be addressed in writing to Shaklee Customer Service:

Field Communications  
Shaklee Corporation  
4747 Willow Road, P-201  
Pleasanton, CA 94588

Questions or comments about Shaklee Corporation should be emailed to fieldcomm@shaklee.com

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