document: title: privacy policies
text:                WEBSITE TERMS AND CONDITIONS
Our Privacy and Security Pledge to You as a Retail Customer:
Your satisfaction with this website is important to us. Assuring the privacy and
security of all of the information you share with us on this website is an
important part of that satisfaction. We want to be open and clear with regard to
how we handle your personal information. Please find our policies listed below.
If you have any questions regarding these policies, we invite you to email us at
privacy@foreverliving.com.
Thank you for visiting foreverliving.com!
This policy addresses the information we collect, how we use it and how we
protect it. All of the information herein applies to Forever Living Products
International, Inc. and all of its’ commonly owned affiliated legal entities
worldwide including, but not limited to, Forever Living.com, L.L.C. (hereinafter
collectively referred to as “FLP”).
PROTECTING YOUR INFORMATION
Forever Living.com, L.L.C. (hereinafter referred to as “Forever Living.com”)
uses a secure server. The secure server software (SSL) encrypts ALL of the
information you provide to us, including your name, address and credit card
number, before it is sent to us so that it cannot be read as it travels to us over
the internet. Once we receive it, all of the customer information we collect is
protected against unauthorized access. We do this by following these following
steps:
     1. Firewall – Forever Living.com’s systems are protected 24 hours a
        day by a powerful firewall that blocks unauthorized entry. In order
        to gain access to authorized information, the Web browser you
        are using must know the proper protocol, or language.
     2. Encryption – From the moment information leaves your computer
        to the time is enters our systems, all online access is encrypted.
        We employ some of the strongest forms of encryption
        commercially available for use on the Web today. During any
        transfer of data, our 128-bit encryption turns your information into
        a coded sequence with billions of possible variations, making it
        nearly impossible for unwanted intruders to decipher.
     3. Password protected- Your Forever Living.com account is
        password protected.Timed log-off - Forever Living.com’s system
        will automatically log you off from our site after 30 minutes of
        inactivity. This reduces the risk of others accessing your
        information from your unattended computer.
     4. Employee access – We limit employee access to customer
        information to those who have a business reason to know this
        information.
Although we intend to take all reasonable steps to prevent the introduction of
viruses and other destructive materials or hackers, we cannot and do not
guarantee or warrant that this website, or materials that may be downloaded
from this website, do not contain such destructive features. We are not liable
for any damages or harm attributable to any of the foregoing.
Forever Living.com may share any of your information with companies that
provide services to us, including companies that operate outside of the United


States. Forever Living.com does not share your personal information with any
outside companies or vendors EXCEPT those that are directly related to your
FLP business. Any nonaffiliated companies that act on our behalf and receive
personal information from us are contractually obligated to keep the information
we provide to them confidential.
MAKING PURCHASES WITH YOUR CREDIT CARD
When you order products on the website, we need to know your name, email
address, mailing address, credit card number, V-Code number and expiration
date. This allows us to fulfill your order and to notify you of your order status.
Again, for your protection and security, all of this information is encrypted
before it travels over the internet.
DON'T WANT TO USE YOUR CREDIT CARD ON THE INTERNET?
No problem. Just call the customer service center at 1(888) 440-2563.
REGISTRATION
In order to increase convenience and provide special services to frequent users
of the website, we require that you register. This registration is open to anyone
who wishes to purchase product. To register, we will ask you to provide your
name, address, credit card billing information, product shipping information,
product preferences and general demographic information. We use this
information to make using the website easier for users:
    1. By not requiring frequent website visitors to re-enter recurring
         information every time they visit the website.
    2. To personalize website visits for frequent visitors, we will
         recommend products that you have indicated you are interested in
         and welcome you to the website by name.
    3. By adding your e-mail address to our "opt-in" list in order to
         receive email notifications about product specials and other
         company information via our email newsletter.
USE OF COOKIES
A cookie is a small text file used by Forever Living.com to identify you. Cookies
sometimes receive an undeserved negative reputation because they are used to
identify website visitors, when in fact, cookies are safe in that: (a) they cannot
deliver computer viruses to your computer; (b) other computer servers cannot
read them; and (c) personal information cannot be obtained by other computers.
Cookies tell us that it is you whenever you return to our website so that we can
recall what information you have provided to us in terms of what you like and
want to do on our website. We use cookies to personalize your website visits
and also to authenticate that visitors coming from other distributor websites are
recognized as being customers of a specific distributor. Cookies are simply a
unique identifier shared between you and us - we do not share them with
anyone else.
SHARING INFORMATION WITH THIRD PARTIES
Forever Living.com does not sell, trade or rent your information to any
unrelated third party. We do not share customer information with outside parties
who may wish to market their products to you.
There are other situations when we may disclose to third parties the customer
information we collect as permitted by law. Third parties could include
government entities, courts or other entities (in response to subpoenas and
other legal processes), and those with whom you have requested us to share
information.


We may disclose the information we collect, with nonaffiliated third parties that
are acting on our behalf, including companies that perform support services for
us, such as data processors, technical systems consultants and programmers or
companies that provided services and products for our distributors.
LINKS TO OTHER WEBSITES
Forever Living.com contains links to other third party websites. These websites
provide our customers with additional information that may make your Forever
Living.com shopping experience more beneficial. All of these websites are
owned and operated independently of Forever Living.com. Each have their own
separate privacy and data collection policies. Forever Living.com has no
responsibility or liability whatsoever for the independent actions or policies of
these independent websites and is not responsible for the content or practices
of such websites.
OPTING-OUT OF E-MAILS
Forever Living.com collects email addresses at various points in the website.
Most of these areas collect email addresses in a separate database, each with
it's own "opt-out" option. Providing your email address in most of these areas
may be optional. If at any time you wish to stop receiving any promotional email
messages from us, simply change the opt-out option in your registration record.
REFUND POLICY FOR RETAIL CUSTOMERS
Retail customers are guaranteed 100% product satisfaction. Within thirty (30)
days from the date of purchase, a Retail Customer may (a) obtain a new
replacement for any defective product; or (b) cancel the purchase, return the
product and obtain a full refund. In all cases, proper notice, proof of timely
purchase and timely return of the product is required to be given to source of
purchase. FLP reserves the right to reject repetitive returns.
When FLP products are acquired from or through an FLP distributor, that
distributor is the primary party responsible for customer satisfaction by
exchanging the product or refunding the money. In the event there occurs a
dispute, FLP will determine the facts and resolve the issue. If cash is disbursed
by FLP, the same will be charged back to FLP Distributors who benefited from
the product sales.
YOUR CONSENT
By using our website, you consent to the collection and use of the data you
provide to Forever Living.com. If we decide to change our privacy policy, we will
post those changes on this page so that you are always aware of what data we
collect and how we use it.
LIMITATION OF LIABILITY
We do not make any warranties, express or implied, including without limitation,
warranties of merchantability, fitness for a particular purpose, compatibility,
security, correctness, completeness, usefulness, or non-infringement with
respect to this website or any information or goods that are purchased using
this website. You assume full responsibility and risk of loss, including loss of
data, resulting from your use of this web site. Although we intend to take all
reasonable steps to prevent the introduction of viruses and other harmful
material, we do not warrant that this website is free of viruses or other
potentially harmful components. We do not warrant that this website will be
uninterrupted or error-free, and there may be delays, omissions, interruptions
and inaccuracies in the content or other materials or goods available on this
website.
RELEASE


You agree that Forever Living.com, L.L.C. (including without limitation its
officers, directors, employees, and affiliated entities) will not be held liable for
any claims, damages or costs, whether direct or indirect, consequential or
special, arising out of or in any way connected to your use or inability to use
this website or any hyperlinked website, or any information or goods that are
purchased using this website, including lost profits, business interruption, loss
of programs or other data, or otherwise. In addition, you agree that we may not
be held liable for the conduct of other members associated with this website,
including, but not limited to, activities relating to message boards or chat
rooms, or any other services that may be offered in the future. You hereby
waive any claims, whether based on contractual, tort or other grounds, even if
we have been advised of the possibility of such damages. Some jurisdictions do
not allow for limited liability or exclusion of implied warranties, therefore not all
of the above limitations may apply to you.
INDEMNITY
You agree to indemnify Forever Living.com, L.L.C. (including, without limitation,
its officers, directors and employees) against any and all claims and expenses,
including attorneys' fees, arising out of or in any way connected to your use of
this website. This expressly includes, without limitation, liability arising from
your violation or infringement of any rights of others, including intellectual
property rights, or libelous or unlawful postings.
SEVERABILITY
If any part of this agreement is held invalid or unenforceable, that portion shall
be construed consistent with applicable law to reflect, as nearly as possible, the
original intentions of the parties, and the remaining portions shall remain in full
force and effect.
TELL US WHAT YOU THINK
Forever Living.com welcomes your feedback and questions about our privacy
policy. Please send your email to: privacy@foreverliving.com or you may
contact us at our business address as follows:
Forever Living.com, L.L.C.
7501 E. McCormick Parkway
Scottsdale, Arizona 85258
Attention: Customer Service
California residents may also contact: State of California, Department of
Consumer Affairs, P.O. Box 942507, Sacramento, CA 94258-0507, Telephone
Number: 916-445-1254.