document: title: Dropbox.PP.txt
text: Dropbox Privacy Policy Posted : July 25 , 2019 Effective : September 24 , 2019 You can see the previous Privacy Policy here .
Thanks for using Dropbox !
Here we describe how we collect , use , and handle your personal data when you use our websites , software , and services -LRB- `` Services '' -RRB- .
For more information and details , please see our Frequently Asked Questions page .
What & Why We collect and use the following information to provide , improve , protect , and promote our Services : Account information .
We collect , and associate with your account , the information you provide to us when you do things such as sign up for your account , upgrade to a paid plan , and set up two-factor authentication -LRB- like your name , email address , phone number , payment info , and physical address -RRB- .
Your Stuff .
Our Services are designed as a simple and personalized way for you to store your files , documents , photos , comments , messages , and so on -LRB- `` Your Stuff '' -RRB- , collaborate with others , and work across multiple devices and services .
To make that possible , we store , process , and transmit Your Stuff as well as information related to it .
This related information includes your profile information that makes it easier to collaborate and share Your Stuff with others , as well as things like the size of the file , the time it was uploaded , collaborators , and usage activity .
Contacts .
You may choose to give us access to your contacts to make it easy for you to do things like share and collaborate on Your Stuff , send messages , and invite others to use the Services .
If you do , we 'll store those contacts on our servers for you to use .
Usage information .
We collect information related to how you use the Services , including actions you take in your account -LRB- like sharing , editing , viewing , creating and moving files or folders -RRB- .
We use this information to provide , improve , and promote our Services , and protect Dropbox users .
Please refer to our FAQ for more information about how we use this usage information .
Device information .
We also collect information from and about the devices you use to access the Services .
This includes things like IP addresses , the type of browser and device you use , the web page you visited before coming to our sites , and identifiers associated with your devices .
Your devices -LRB- depending on their settings -RRB- may also transmit location information to the Services .
For example , we use device information to detect abuse and identify and troubleshoot bugs .
Cookies and other technologies .
We use technologies like cookies and pixel tags to provide , improve , protect , and promote our Services .
For example , cookies help us with things like remembering your username for your next visit , understanding how you are interacting with our Services , and improving them based on that information .
You can set your browser to not accept cookies , but this may limit your ability to use the Services .
If our systems receive a DNT :1 signal from your browser , we 'll respond to that signal as outlined here .
We may also use third-party service providers that set cookies and similar technologies to promote Dropbox services .
You can learn more about how cookies and similar technologies work , as well as how to opt out of the use of them for advertising purposes , here .
Marketing .
We give users the option to use some of our Services free of charge .
These free Services are made possible by the fact that some users upgrade to one of our paid Services .
If you register for our Services , we will , from time to time , send you information about upgrades when permissible .
Users who receive these marketing materials can opt out at any time .
If you do n't want to receive a particular type of marketing material from us , click the ` unsubscribe ' link in the corresponding emails , or update your preferences in the Notifications section of your personal account .
We sometimes contact people who do n't have a Dropbox account .
For recipients in the EU , we or a third party will obtain consent before reaching out .
If you receive an email and no longer wish to be contacted by Dropbox , you can unsubscribe and remove yourself from our contact list via the message itself .
Bases for processing your data .
We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner .
We also collect and use personal data for our legitimate business needs .
To the extent we process your personal data for other purposes , we ask for your consent in advance or require that our partners obtain such consent .
For more information on the lawful bases for processing your data , please see our FAQ .
With Whom We may share information as discussed below , but we wo n't sell it to advertisers or other third parties .
Others working for and with Dropbox .
Dropbox uses certain trusted third parties -LRB- for example , providers of customer support and IT services -RRB- to help us provide , improve , protect , and promote our Services .
These third parties will access your information to perform tasks on our behalf , and we 'll remain responsible for their handling of your information per our instructions .
For a list of trusted third parties that we use to process your personal data , please see our FAQ .
Other Dropbox Companies .
Dropbox shares infrastructure , systems , and technology with other Dropbox Companies to provide , improve , protect , and promote Dropbox Company Services .
We process your information across the Dropbox Companies for these purposes , as permitted by applicable law and in accordance with their terms and policies .
For more information on Dropbox Companies , Dropbox Company Services , and how your data is used , please see our FAQ .
Other users .
Our Services display information like your name , profile picture , device , email address , and usage information to other users you collaborate or choose to share with .
When you register your Dropbox account with an email address on a domain owned by your employer or organization , we may help collaborators and administrators find you and your team by making some of your basic information -- like your name , team name , profile picture , and email address -- visible to other users on the same domain .
This helps you sync up with teams you can join and helps other users share files and folders with you .
Certain features let you make additional information available to others .
Other applications .
You can choose to connect your Dropbox account with third-party services -- -- for example , via Dropbox APIs .
By doing so , you 're enabling Dropbox and those third parties to exchange information about you and data in your account so that Dropbox and those third parties can provide , improve , protect , and promote their services .
Please remember that third parties ' use of your information will be governed by their own privacy policies and terms of service .
Dropbox Business Team Admins .
If you are a user of a Dropbox Business team -LRB- collectively , `` Dropbox Business Team '' -RRB- , your administrator may have the ability to access and control your Dropbox Business Team account .
Please refer to your organization 's internal policies if you have questions about this .
If you are n't a Dropbox Business Team user but interact with a Dropbox Business Team user -LRB- for example , by joining a shared folder or accessing stuff shared by that user -RRB- , members of that organization may be able to view the name , email address , profile picture , and IP address that was associated with your account at the time of that interaction .
Law & Order and the Public Interest .
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to : -LRB- a -RRB- comply with any applicable law , regulation , legal process , or appropriate government request ; -LRB- b -RRB- protect any person from death or serious bodily injury ; -LRB- c -RRB- prevent fraud or abuse of Dropbox or our users ; -LRB- d -RRB- protect Dropbox 's rights , property , safety , or interest ; or -LRB- e -RRB- perform a task carried out in the public interest .
Stewardship of your data is critical to us and a responsibility that we embrace .
We believe that your data should receive the same legal protections regardless of whether it 's stored on our Services or on your home computer 's hard drive .
We 'll abide by the following Government Request Principles when receiving , scrutinizing , and responding to government requests -LRB- including national security requests -RRB- for your data : Be transparent , Fight blanket requests , Protect all users , and Provide trusted services .
We publish a Transparency Report as part of our commitment to informing you about when and how governments ask us for information .
This report details the types and numbers of requests we receive from law enforcement .
We encourage you to review our Government Request Principles and Transparency Report for more detailed information on our approach and response to government requests .
How Security .
We have a team dedicated to keeping your information secure and testing for vulnerabilities .
We continue to work on features to keep your information safe in addition to things like two-factor authentication , encryption of files at rest , and alerts when new devices and apps are linked to your account .
We deploy automated technologies to detect abusive behavior and content that may harm our Services , you , or other users .
User Controls .
You can access , amend , download , and delete your personal information by logging into your Dropbox account and going to your account settings page .
Learn more here about managing your account information generally , or click here to learn how to change your profile information .
Retention .
When you sign up for an account with us , we 'll retain information you store on our Services for as long as your account exists or as long as we need it to provide you the Services .
If you delete your account , we 'll initiate deletion of this information after 30 days .
Learn more here .
But please note : -LRB- 1 -RRB- there might be some latency in deleting this information from our servers and back-up storage ; and -LRB- 2 -RRB- we may retain this information if necessary to comply with our legal obligations , resolve disputes , or enforce our agreements .
Where Around the world .
To provide you with the Services , we may store , process , and transmit data in the United States and locations around the world -- including those outside your country .
Data may also be stored locally on the devices you use to access the Services .
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield .
When transferring data from the European Union , the European Economic Area , the United Kingdom , and Switzerland , Dropbox relies upon a variety of legal mechanisms , including contracts with our customers and affiliates .
Dropbox complies with the EU-U.S. and Swiss -- U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection , use , and retention of personal data transferred from the European Union , the European Economic Area , the United Kingdom , and Switzerland to the United States .
Dropbox has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such data You can find Dropbox 's Privacy Shield certification here .
You can also learn more about Privacy Shield at https://www.privacyshield.gov .
Dropbox is subject to oversight by the U.S. Federal Trade Commission .
JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance -- free of charge to you .
We ask that you first submit any such complaints directly to us via privacy@dropbox.com .
If you are n't satisfied with our response , please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield .
In the event your concern still is n't addressed by JAMS , you may be entitled to a binding arbitration under Privacy Shield and its principles .
Your Control and Access of Your Data You have control over your personal data and how it 's collected , used , and shared .
For example , you can : Delete Your Stuff in your Dropbox account .
You can learn more about how to delete files saved on Dropbox here .
Change or correct personal data .
You can manage your account and the content contained in it , as well as edit some of your personal data , through your account settings page .
Access and take your data elsewhere .
You can download a copy of Your Stuff in a machine readable format as outlined here .
You can also ask us for a copy of personal data you provided to us .
Find out how here .
Object to the processing of your personal data .
Depending on the processing activity , you can request that we stop or limit processing of your personal data .
If you would like to submit an objection , please email us at privacy@dropbox.com .
For more information on how to control and access your personal data , please see our FAQ .
Changes If we 're involved in a reorganization , merger , acquisition , or sale of our assets , your data may be transferred as part of that deal .
We 'll notify you -LRB- for example , via a message to the email address associated with your account -RRB- of any such deal and outline your choices in that event .
We may revise this Privacy Policy from time to time , and will post the most current version on our website .
If a revision meaningfully reduces your rights , we will notify you .
Contact Dropbox as controller or processor .
If you reside in North America -LRB- the United States , Canada , and Mexico -RRB- , Dropbox , Inc. acts as your service provider .
For all other users , Dropbox International Unlimited Company acts as a controller of your personal data .
If you are a Dropbox Business or Education customer outside of North America , Dropbox acts as a processor of your data .
Have questions or concerns about Dropbox , our Services , and privacy ?
Contact our Data Protection Officer at privacy@dropbox.com .
If they ca n't answer your question , you have the right to contact your local data protection supervisory authority .

sentences: Dropbox Privacy Policy Posted : July 25 , 2019 Effective : September 24 , 2019 You can see the previous Privacy Policy here .
Thanks for using Dropbox !
Here we describe how we collect , use , and handle your personal data when you use our websites , software , and services -LRB- `` Services '' -RRB- .
For more information and details , please see our Frequently Asked Questions page .
What & Why We collect and use the following information to provide , improve , protect , and promote our Services : Account information .
We collect , and associate with your account , the information you provide to us when you do things such as sign up for your account , upgrade to a paid plan , and set up two-factor authentication -LRB- like your name , email address , phone number , payment info , and physical address -RRB- .
Your Stuff .
Our Services are designed as a simple and personalized way for you to store your files , documents , photos , comments , messages , and so on -LRB- `` Your Stuff '' -RRB- , collaborate with others , and work across multiple devices and services .
To make that possible , we store , process , and transmit Your Stuff as well as information related to it .
This related information includes your profile information that makes it easier to collaborate and share Your Stuff with others , as well as things like the size of the file , the time it was uploaded , collaborators , and usage activity .
Contacts .
You may choose to give us access to your contacts to make it easy for you to do things like share and collaborate on Your Stuff , send messages , and invite others to use the Services .
If you do , we 'll store those contacts on our servers for you to use .
Usage information .
We collect information related to how you use the Services , including actions you take in your account -LRB- like sharing , editing , viewing , creating and moving files or folders -RRB- .
We use this information to provide , improve , and promote our Services , and protect Dropbox users .
Please refer to our FAQ for more information about how we use this usage information .
Device information .
We also collect information from and about the devices you use to access the Services .
This includes things like IP addresses , the type of browser and device you use , the web page you visited before coming to our sites , and identifiers associated with your devices .
Your devices -LRB- depending on their settings -RRB- may also transmit location information to the Services .
For example , we use device information to detect abuse and identify and troubleshoot bugs .
Cookies and other technologies .
We use technologies like cookies and pixel tags to provide , improve , protect , and promote our Services .
For example , cookies help us with things like remembering your username for your next visit , understanding how you are interacting with our Services , and improving them based on that information .
You can set your browser to not accept cookies , but this may limit your ability to use the Services .
If our systems receive a DNT :1 signal from your browser , we 'll respond to that signal as outlined here .
We may also use third-party service providers that set cookies and similar technologies to promote Dropbox services .
You can learn more about how cookies and similar technologies work , as well as how to opt out of the use of them for advertising purposes , here .
Marketing .
We give users the option to use some of our Services free of charge .
These free Services are made possible by the fact that some users upgrade to one of our paid Services .
If you register for our Services , we will , from time to time , send you information about upgrades when permissible .
Users who receive these marketing materials can opt out at any time .
If you do n't want to receive a particular type of marketing material from us , click the ` unsubscribe ' link in the corresponding emails , or update your preferences in the Notifications section of your personal account .
We sometimes contact people who do n't have a Dropbox account .
For recipients in the EU , we or a third party will obtain consent before reaching out .
If you receive an email and no longer wish to be contacted by Dropbox , you can unsubscribe and remove yourself from our contact list via the message itself .
Bases for processing your data .
We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner .
We also collect and use personal data for our legitimate business needs .
To the extent we process your personal data for other purposes , we ask for your consent in advance or require that our partners obtain such consent .
For more information on the lawful bases for processing your data , please see our FAQ .
With Whom We may share information as discussed below , but we wo n't sell it to advertisers or other third parties .
Others working for and with Dropbox .
Dropbox uses certain trusted third parties -LRB- for example , providers of customer support and IT services -RRB- to help us provide , improve , protect , and promote our Services .
These third parties will access your information to perform tasks on our behalf , and we 'll remain responsible for their handling of your information per our instructions .
For a list of trusted third parties that we use to process your personal data , please see our FAQ .
Other Dropbox Companies .
Dropbox shares infrastructure , systems , and technology with other Dropbox Companies to provide , improve , protect , and promote Dropbox Company Services .
We process your information across the Dropbox Companies for these purposes , as permitted by applicable law and in accordance with their terms and policies .
For more information on Dropbox Companies , Dropbox Company Services , and how your data is used , please see our FAQ .
Other users .
Our Services display information like your name , profile picture , device , email address , and usage information to other users you collaborate or choose to share with .
When you register your Dropbox account with an email address on a domain owned by your employer or organization , we may help collaborators and administrators find you and your team by making some of your basic information -- like your name , team name , profile picture , and email address -- visible to other users on the same domain .
This helps you sync up with teams you can join and helps other users share files and folders with you .
Certain features let you make additional information available to others .
Other applications .
You can choose to connect your Dropbox account with third-party services -- -- for example , via Dropbox APIs .
By doing so , you 're enabling Dropbox and those third parties to exchange information about you and data in your account so that Dropbox and those third parties can provide , improve , protect , and promote their services .
Please remember that third parties ' use of your information will be governed by their own privacy policies and terms of service .
Dropbox Business Team Admins .
If you are a user of a Dropbox Business team -LRB- collectively , `` Dropbox Business Team '' -RRB- , your administrator may have the ability to access and control your Dropbox Business Team account .
Please refer to your organization 's internal policies if you have questions about this .
If you are n't a Dropbox Business Team user but interact with a Dropbox Business Team user -LRB- for example , by joining a shared folder or accessing stuff shared by that user -RRB- , members of that organization may be able to view the name , email address , profile picture , and IP address that was associated with your account at the time of that interaction .
Law & Order and the Public Interest .
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to : -LRB- a -RRB- comply with any applicable law , regulation , legal process , or appropriate government request ; -LRB- b -RRB- protect any person from death or serious bodily injury ; -LRB- c -RRB- prevent fraud or abuse of Dropbox or our users ; -LRB- d -RRB- protect Dropbox 's rights , property , safety , or interest ; or -LRB- e -RRB- perform a task carried out in the public interest .
Stewardship of your data is critical to us and a responsibility that we embrace .
We believe that your data should receive the same legal protections regardless of whether it 's stored on our Services or on your home computer 's hard drive .
We 'll abide by the following Government Request Principles when receiving , scrutinizing , and responding to government requests -LRB- including national security requests -RRB- for your data : Be transparent , Fight blanket requests , Protect all users , and Provide trusted services .
We publish a Transparency Report as part of our commitment to informing you about when and how governments ask us for information .
This report details the types and numbers of requests we receive from law enforcement .
We encourage you to review our Government Request Principles and Transparency Report for more detailed information on our approach and response to government requests .
How Security .
We have a team dedicated to keeping your information secure and testing for vulnerabilities .
We continue to work on features to keep your information safe in addition to things like two-factor authentication , encryption of files at rest , and alerts when new devices and apps are linked to your account .
We deploy automated technologies to detect abusive behavior and content that may harm our Services , you , or other users .
User Controls .
You can access , amend , download , and delete your personal information by logging into your Dropbox account and going to your account settings page .
Learn more here about managing your account information generally , or click here to learn how to change your profile information .
Retention .
When you sign up for an account with us , we 'll retain information you store on our Services for as long as your account exists or as long as we need it to provide you the Services .
If you delete your account , we 'll initiate deletion of this information after 30 days .
Learn more here .
But please note : -LRB- 1 -RRB- there might be some latency in deleting this information from our servers and back-up storage ; and -LRB- 2 -RRB- we may retain this information if necessary to comply with our legal obligations , resolve disputes , or enforce our agreements .
Where Around the world .
To provide you with the Services , we may store , process , and transmit data in the United States and locations around the world -- including those outside your country .
Data may also be stored locally on the devices you use to access the Services .
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield .
When transferring data from the European Union , the European Economic Area , the United Kingdom , and Switzerland , Dropbox relies upon a variety of legal mechanisms , including contracts with our customers and affiliates .
Dropbox complies with the EU-U.S. and Swiss -- U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection , use , and retention of personal data transferred from the European Union , the European Economic Area , the United Kingdom , and Switzerland to the United States .
Dropbox has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such data You can find Dropbox 's Privacy Shield certification here .
You can also learn more about Privacy Shield at https://www.privacyshield.gov .
Dropbox is subject to oversight by the U.S. Federal Trade Commission .
JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance -- free of charge to you .
We ask that you first submit any such complaints directly to us via privacy@dropbox.com .
If you are n't satisfied with our response , please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield .
In the event your concern still is n't addressed by JAMS , you may be entitled to a binding arbitration under Privacy Shield and its principles .
Your Control and Access of Your Data You have control over your personal data and how it 's collected , used , and shared .
For example , you can : Delete Your Stuff in your Dropbox account .
You can learn more about how to delete files saved on Dropbox here .
Change or correct personal data .
You can manage your account and the content contained in it , as well as edit some of your personal data , through your account settings page .
Access and take your data elsewhere .
You can download a copy of Your Stuff in a machine readable format as outlined here .
You can also ask us for a copy of personal data you provided to us .
Find out how here .
Object to the processing of your personal data .
Depending on the processing activity , you can request that we stop or limit processing of your personal data .
If you would like to submit an objection , please email us at privacy@dropbox.com .
For more information on how to control and access your personal data , please see our FAQ .
Changes If we 're involved in a reorganization , merger , acquisition , or sale of our assets , your data may be transferred as part of that deal .
We 'll notify you -LRB- for example , via a message to the email address associated with your account -RRB- of any such deal and outline your choices in that event .
We may revise this Privacy Policy from time to time , and will post the most current version on our website .
If a revision meaningfully reduces your rights , we will notify you .
Contact Dropbox as controller or processor .
If you reside in North America -LRB- the United States , Canada , and Mexico -RRB- , Dropbox , Inc. acts as your service provider .
For all other users , Dropbox International Unlimited Company acts as a controller of your personal data .
If you are a Dropbox Business or Education customer outside of North America , Dropbox acts as a processor of your data .
Have questions or concerns about Dropbox , our Services , and privacy ?
Contact our Data Protection Officer at privacy@dropbox.com .
If they ca n't answer your question , you have the right to contact your local data protection supervisory authority .
language: en