service: name: Signal
sector: Communication
date: 25.05.2018
document: text: Signal Terms & Privacy Policy
Signal is designed to never collect or store any sensitive information.
Signal messages and calls cannot be accessed by us or other third
parties because they are always end-to-end encrypted, private, and
secure. Our Terms of Service and Privacy Policy are available below.
Terms of Service
Privacy Policy
Terms of Service
Signal Messenger LLC. (“Signal”) utilizes state-of-the-art security and
end-to-end encryption to provide private messaging, Internet calling, and
other services to users worldwide. You agree to our Terms of Service
(“Terms”) by installing or using our apps, services, or website (together,
“Services”).
About our services
Minimum Age. You must be at least 13 years old to use our Services.
The minimum age to use our Services without parental approval may be
higher in your home country.
Account Registration. To create an account you must register for our
Services using your phone number. You agree to receive text messages
and phone calls (from us or our third-party providers) with verification
codes to register for our Services.
Privacy of user data. Signal does not sell, rent or monetize your personal
data or content in any way – ever.
Please read our Privacy Policy to understand how we safeguard the
information you provide when using our Services. For the purpose of
operating our Services, you agree to our data practices as described in
our Privacy Policy, as well as the transfer of your encrypted information
and metadata to the United States and other countries where we have or
use facilities, service providers or partners. Examples would be Third
Party Providers sending you a verification code and processing your
support tickets.

Software. In order to enable new features and enhanced functionality,
you consent to downloading and installing updates to our Services.
Fees and Taxes. You are responsible for data and mobile carrier fees and
taxes associated with the devices on which you use our Services.
Using Signal
Our Terms and Policies. You must use our Services according to our
Terms and posted policies. If we disable your account for a violation of
our Terms, you will not create another account without our permission.
Legal and Acceptable Use. You agree to use our Services only for legal,
authorized, and acceptable purposes. You will not use (or assist others in
using) our Services in ways that: (a) violate or infringe the rights of
Signal, our users, or others, including privacy, publicity, intellectual
property, or other proprietary rights; (b) involve sending illegal or
impermissible communications such as bulk messaging, auto-messaging,
and auto-dialing.
Harm to Signal. You must not (or assist others to) access, use, modify,
distribute, transfer, or exploit our Services in unauthorized manners, or in
ways that harm Signal, our Services, or systems. For example you must
not (a) gain or try to gain unauthorized access to our Services or
systems; (b) disrupt the integrity or performance of our Services; (c)
create accounts for our Services through unauthorized or automated
means; (d) collect information about our users in any unauthorized
manner; or (e) sell, rent, or charge for our Services.
Keeping Your Account Secure. Signal embraces privacy by design and
does not have the ability to access your messages. You are responsible
for keeping your device and your Signal account safe and secure. If you
lose your phone, follow the steps on our Support site to re-register for
our Services. When you register with a new device, your old device will
stop receiving all messages and calls.
No Access to Emergency Services. Our Services do not provide access
to emergency service providers like the police, fire department, hospitals,
or other public safety organizations. Make sure you can contact
emergency service providers through a mobile, fixed-line telephone, or
other service.
Third-party services. Our Services may allow you to access, use, or
interact with third-party websites, apps, content, and other products and
services. When you use third-party services, their terms and privacy
policies govern your use of those services.
Your Rights and License with Signal

Your Rights. You own the information you submit through our Services.
You must have the rights to the phone number you use to sign up for
your Signal account.
Signal’s Rights. We own all copyrights, trademarks, domains, logos,
trade dress, trade secrets, patents, and other intellectual property rights
associated with our Services. You may not use our copyrights,
trademarks, domains, logos, trade dress, patents, and other intellectual
property rights unless you have our written permission. To report
copyright, trademark, or other intellectual property infringement, please
contact abuse@signal.org.
Signal’s License to You. Signal grants you a limited, revocable, non-
exclusive, and non-transferable license to use our Services in
accordance with these Terms.
Disclaimers and Limitations
Disclaimers. YOU USE OUR SERVICES AT YOUR OWN RISK AND
SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR
SERVICES ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR
OTHER HARMFUL CODE. SIGNAL DOES NOT WARRANT THAT ANY
INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL,
THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR
SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT
DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL,
AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR
USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE
ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR
OTHER THIRD PARTIES. YOU RELEASE US, AFFILIATES, DIRECTORS,
OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, “SIGNAL
PARTIES”) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION,
CONTROVERSY, OR DISPUTE (TOGETHER, “CLAIM”) AND DAMAGES,
KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY
WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY
THIRD PARTIES.
Limitation of liability. THE SIGNAL PARTIES WILL NOT BE LIABLE TO
YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE,
INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF,
OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR
SERVICES, EVEN IF THE SIGNAL PARTIES HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING
TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR
TERMS, US, OR OUR SERVICES WILL NOT EXCEED ONE HUNDRED

DOLLARS ($100). THE FOREGOING DISCLAIMER OF CERTAIN DAMAGES
AND LIMITATION OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW. THE LAWS OF SOME STATES OR
JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF
CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND
LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN
SUCH CASES, THE LIABILITY OF THE SIGNAL PARTIES WILL BE LIMITED
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Availability of Our Services. Our Services may be interrupted, including
for maintenance, upgrades, or network or equipment failures. We may
discontinue some or all of our Services, including certain features and
the support for certain devices and platforms, at any time.
Resolving Disputes and Ending Terms
Resolving disputes. You agree to resolve any Claim you have with us
relating to or arising out of our Terms, us, or our Services exclusively in
the United States District Court for the Northern District of California or a
state court in San Mateo County, California. You also agree to submit to
the personal jurisdiction of such courts for the purpose of litigating all
such disputes. The laws of the State of California govern our Terms, as
well as any disputes, whether in court or arbitration, which might arise
between Signal and you, without regard to conflict of law provisions.
Ending these Terms. You may end these Terms with Signal at any time
by deleting Signal Messenger from your device and discontinuing use of
our Services. We may modify, suspend, or terminate your access to or
use of our Services anytime for any reason, such as if you violate the
letter or spirit of our Terms or create harm, risk, or possible legal
exposure for Signal. The following provisions will survive termination of
your relationship with Signal: “Licenses,” “Disclaimers,” “Limitation of
Liability,” “Resolving dispute,” “Availability” and “Ending these Terms,” and
“General”.
General
Signal may update the Terms from time to time. When we update our
Terms, we will update the “Last Modified” date associated with the
updated Terms. Your continued use of our Services confirms your
acceptance of our updated Terms and supersedes any prior Terms. You
will comply with all applicable export control and trade sanctions laws.
Our Terms cover the entire agreement between you and Signal regarding
our Services. If you do not agree with our Terms, you should stop using
our Services.

If we fail to enforce any of our Terms, that does not mean we waive the
right to enforce them. If any provision of the Terms is deemed unlawful,
void, or unenforceable, that provision shall be deemed severable from
our Terms and shall not affect the enforceability of the remaining
provisions. Our Services are not intended for distribution to or use in any
country where such distribution or use would violate local law or would
subject us to any regulations in another country. We reserve the right to
limit our Services in any country. If you have specific questions about
these Terms, please contact us at privacy@signal.org.
Privacy Policy
Signal utilizes state-of-the-art security and end-to-end encryption to
provide private messaging and Internet calling services to users
worldwide (“Services”). Your calls and messages are always encrypted,
so they can never be shared or viewed by anyone but yourself and the
intended recipients.
Information you provide
Account Information. You register a phone number when you create a
Signal account. Phone numbers are used to provide our Services to you
and other Signal users. You may optionally add other information to your
account, such as a profile name and profile picture. This information is
end-to-end encrypted.
Messages. Signal cannot decrypt or otherwise access the content of
your messages or calls. Signal queues end-to-end encrypted messages
on its servers for delivery to devices that are temporarily offline (e.g. a
phone whose battery has died). Your message history is stored on your
own devices.
Additional technical information is stored on our servers, including
randomly generated authentication tokens, keys, push tokens, and other
material that is necessary to establish calls and transmit messages.
Signal limits this additional technical information to the minimum required
to operate the Services.
Contacts. Signal can optionally discover which contacts in your address
book are Signal users, using a service designed to protect the privacy of
your contacts. Information from the contacts on your device may be
cryptographically hashed and transmitted to the server in order to
determine which of your contacts are registered.
User Support. If you contact Signal User Support, any personal data you
may share with us is kept only for the purposes of researching the issue

and contacting you about your case.
Managing your information. You can manage your personal information
in Signal’s application Settings. For example, you can update your profile
information or choose to enable additional privacy features like a
Registration Lock PIN.
Information we may share
Third Parties. We work with third parties to provide some of our
Services. For example, our Third-Party Providers send a verification code
to your phone number when you register for our Services. These
providers are bound by their Privacy Policies to safeguard that
information. If you use other Third-Party Services like YouTube, Spotify,
Giphy, etc. in connection with our Services, their Terms and Privacy
Policies govern your use of those services.
Other instances where Signal may need to share your data
To meet any applicable law, regulation, legal process or enforceable
governmental request.
To enforce applicable Terms, including investigation of potential
violations.
To detect, prevent, or otherwise address fraud, security, or technical
issues.
To protect against harm to the rights, property, or safety of Signal,
our users, or the public as required or permitted by law.
Updates
We will update this privacy policy as needed so that it is current,
accurate, and as clear as possible. Your continued use of our Services
confirms your acceptance of our updated Privacy Policy.
Terms
Please also read our Terms which also governs the terms of this Privacy
Policy.
Contact Us
If you have questions about our Privacy Policy please contact us at
privacy@signal.org. Attn: Privacy Signal Messenger, LLC 650 Castro
Street, Suite 120-223 Mountain View, CA 94041

Effective as of May 25, 2018
Updated May 25, 2018
© 2013–2021 Signal, a 501c3
nonprofit.
Signal is a registered trademark
in the United States and other
countries. 
For media inquiries, contact
press@signal.org
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