service: name: Snapchat
sector: Social
date: 30.09.2021
document: text: Snap Group Limited Terms of Service
(If you live outside the United States)
Effective: 30 September 2021
Welcome!
We’ve drafted these Terms of Service (which we call the “Terms”), so you’ll know the rules that govern our
relationship with you as a user of our Services. Although we have tried our best to strip the legalese from the
Terms, there are places where they may still read like a traditional contract. There’s a good reason for that:
these Terms form a legally binding contract between you and Snap Inc. (“Snap”). So please read them
carefully.
In order to use Snapchat, Bitmoji, or any of our other products or services that are subject to these Terms
(which we refer to collectively as the “Services”), you must accept these Terms, which are presented to you
(i) when you first open the app and (ii) when we make any material changes to these Terms. Of course, if you
don’t accept them, then don’t use the Services.
These Terms apply if you live in the United States or if your principal place of business is in the United
States. If you live outside of the United States or if your principal place of business is outside of the United
States, Snap Group Limited provides you the Services and your relationship is governed by the Snap Group
Limited Terms of Service.
ARBITRATION NOTICE: IF YOU’RE USING THE SERVICES ON BEHALF OF A BUSINESS,
THEN YOUR BUSINESS WILL BE BOUND BY THE ARBITRATION CLAUSE THAT APPEARS
LATER IN THESE TERMS.
1. Who can use the services
No one under 13 (or, if greater than 13, the minimum age at which a person may use the Services in your
country) is allowed to create an account or use the Services. If you are under 18 (or the legal age of majority
in your country), you may only use the Services with the prior consent of your parent or legal guardian.
Please be sure your parent or legal guardian has reviewed and discussed these Terms with you before you
start using the Services. We may offer additional Services with additional terms that may require you to be
even older to use them. So please read all terms carefully. By using the Services, you represent, warrant, and
state that:
You are forming a binding contract with Snap;
You are not a person who is barred from using the Services under the laws of the United States, the United
Kingdom, or any other applicable jurisdiction—including, for example, that you do not appear on the U.S.
Treasury Department’s list of Specially Designated Nationals or face any other similar prohibition;

You are not a convicted sex offender; and
You will comply with these Terms and all applicable local, state, national and international laws, rules and
regulations.
If you are using the Services on behalf of a business or some other entity, you state that you are authorised to
bind that business or entity to these Terms and you agree to these Terms on behalf of that business or entity
(and all references to “you” and “your” in these Terms will mean both you as the end user and that business
or entity).
2. Rights we grant you
As between you and us, Snap (and its licensors) is the owner of the Services, including all proprietary
content, information, material, software, images, text, graphics (including any Bitmoji avatars that you may
assemble using visual elements we provide), illustrations, logos, patents, trademarks, service marks,
copyrights, photographs, audio, video, music and “look and feel” of the Services and all related intellectual
property rights. Snap grants you a worldwide, royalty-free, non-assignable, non-exclusive, revocable and
non-sublicensable licence to use the Services. This licence is for the sole purpose of using and enjoying the
Services in a way that these Terms and our policies, such as our Community Guidelines and Sounds on
Snapchat Guidelines, allow. You may not use the Services in ways that are not authorised by these Terms.
Nor may you help anyone else in doing so.
3. Rights you grant us
Many of our Services let you create, upload, post, send, receive and store content. When you do that, you
retain whatever ownership rights to that content you had to begin with. But, you grant us a licence to use that
content. How broad that licence is depends on which Services you use and the settings you have selected.
For all content you submit to the Services, you grant Snap and our affiliates a worldwide, royalty-free, sub-
licencable, and transferable licence to host, store, cache, use, display, reproduce, modify, adapt, edit, publish,
analyse, transmit, and distribute that content. This licence is for the limited purpose of operating, developing,
providing, promoting and improving the Services and researching and developing new ones. This licence
includes a right for us to make your content available to, and pass these rights along to, other service
providers with whom we have contractual relationships related to the provision of the Services, solely for the
purpose of providing such Services.
We call Story submissions as “Public Content" that are set to be viewable by everyone as well as content you
submit to public Services, like Public Profiles, Snap Map, or Lens Studio. Because Public Content is
inherently public, you grant Snap, our affiliates, other users of the Services, and our business partners all of
the same rights you grant for non-Public Content in the previous paragraph, as well as a worldwide, royalty-
free, and irrevocable right and licence to create derivative works from, promote, exhibit, broadcast,
syndicate, reproduce, distribute, synchronise, overlay graphics and auditory effects on, publicly perform, and
publicly display all or any portion of your Public Content (including the separate video, image, sound
recording, or musical compositions contained therein) in any form and in any and all media or distribution
methods, now known or later developed. When you appear in, create, upload, post, or send Public Content

(including your Bitmoji), you also grant Snap, our affiliates, other users of the Services, and our business
partners an unrestricted, worldwide, royalty-free, and irrevocable right and licence to use the name, likeness,
and voice, of anyone featured in your Public Content. This means, among other things, that you will not be
entitled to any compensation if your content, videos, photos, sound recordings, musical compositions, name,
likeness, or voice are used by us, our affiliates, users of the Services, or our business partners. The licences
granted by you for Public Content continue for so long as the Public Content is on the Services and for a
reasonable period of time after you remove or delete the Public Content from the Services (provided we may
retain server copies of your Public Content indefinitely). For information about how to tailor who can watch
your content, please take a look at our Privacy Policy and Support Site. All Public Content must be
appropriate for people ages 13+.
To the extent permissible by law, you irrevocably waive—or agree not to assert against Snap or its affiliates
—any moral rights or equivalent rights you may have in content you share on the Services throughout the
world.
While we’re not required to do so, we reserve the right to access, review, screen, and delete any content (i)
which we think violates these Terms, including any additional terms referenced in Section 4, or our policies,
such as our Community Guidelines, or (ii) if necessary to comply with our legal obligations. However, you
alone remain responsible for the content you create, upload, post, send or store through the Service.
We, Snap Inc., our affiliates, and our third-party partners may place advertising on the Services, including
personalised advertising—with your consent, where required—based on the information you provide us, we
collect, or we obtain about you. Advertising may sometimes appear near, between, over, or in your content.
We always love to hear from our users. But if you provide feedback or suggestions, just know that we can
use them without compensating you and without any restriction or obligation to you. You agree that we will
own all rights in any materials or items we develop based on such feedback or suggestions.
4. Additional terms for specific Services
Additional terms and conditions listed on the Snap Terms & Policies page or that are otherwise made
available to you may apply to specific Services. If you use those Services, then those additional terms
become part of these Terms. If any of the applicable additional terms conflict with these Terms, the additional
terms will prevail while you are using the Services to which they apply.
5. Privacy
Your privacy matters to us. You can learn how your information is handled when you use our Services by
reading our Privacy Policy.
6. The Content of others
Much of the content on our Services is produced by users, publishers and other third parties. Whether that
content is posted publicly or sent privately, the content is the sole responsibility of the user or entity that
submitted it. Although, Snap reserves the right to review or remove all content that appears on the Services,

we do not necessarily review all of it. So we cannot—and do not—guarantee that other users or the content
they provide through the Services will comply with our Terms or Community Guidelines.
7. Respecting the Services and Snap’s Rights
You must also respect Snap’s rights and adhere to the Snapchat Brand Guidelines, Bitmoji Brand Guidelines,
and any other guidelines, support pages, or FAQ’s published by Snap or our affiliates. That means, among
other things, you may not do, attempt to do, enable, or encourage anyone else to do, any of the following:
Use branding, logos, icons, user interface elements, designs, photographs, videos, or any other materials
that Snap makes available via the Services, except as explicitly allowed by these Terms, the Snapchat
Brand Guidelines, Bitmoji Brand Guidelines or other brand guidelines published by Snap Inc. or our
affiliates;
Violate or infringe Snap’s or our affiliates’ copyrights, trademarks, or other intellectual property rights;
Copy, modify, archive, download, upload, disclose, distribute, sell, lease, syndicate, broadcast, perform,
display, make available, make derivatives of, or otherwise use the Services or the content on the Services,
other than temporary files that are automatically cached by your web browser for display purposes, as
otherwise expressly permitted in these Terms, as otherwise expressly permitted by us in writing, or as
enabled by the Service’s intended functionality;
Create more than one account for yourself, create another account if we have already disabled your
account, attempt to access the Services through unauthorised third-party applications, solicit login
credentials from other users, or buy, sell, rent, or lease access to your account, a username, Snaps, or a
friend link;
Reverse engineer, duplicate, decompile, disassemble, or decode the Services (including any underlying
idea or algorithm), or otherwise extract the source code of the software of the Service;
You will not use any robot, spider, crawler, scraper or other automated means or interface to access the
Services or extract other users’ information.
You will not use or develop any third-party applications that interact with the Services or other users’
content or information without our written consent.
You will not use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit
other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the
functioning of the Services in any manner;
Upload viruses or other malicious code or otherwise compromise, bypass, or circumvent the security of the
Services;
Attempt to circumvent any content-filtering techniques we employ or attempt to access areas or features of
the Services that you are not authorised to access;
Probe, scan, or test the vulnerability of our Services or any system or network;

Violate any applicable law or regulation in connection with your access to or use of the Services; or
Access or use the Services in any way not expressly permitted by these Terms or our Community
Guidelines.
6. Respecting others’ rights
Snap Inc. respects the rights of others. And so should you. You therefore may not use the Services, or enable
anyone else to use the Services, in a manner that violates or infringes someone else’s rights of publicity,
privacy, copyright, trademark, or other intellectual property right. When you submit content to the Service,
you are solely responsible for ensuring and must ensure that you own that content, or that you have received
all necessary permissions, clearances, and authorisations in order to submit it to the Service (including, if
applicable, the right to make mechanical reproductions of the musical works embodied in any sound
recordings, synchronise any compositions to any content, publicly perform any compositions or sound
recordings, or any other applicable rights for any music not provided by Snap that you include in your
content) and grant the rights and licenses contained in these Terms for your content. You also agree that you
will not use or attempt to use another user's account except as permitted by Snap or its affiliates.
Snap honours copyright laws, including the Digital Millennium Copyright Act and takes reasonable steps to
expeditiously remove from our Services any infringing material that we become aware of. If Snap becomes
aware that a user has repeatedly infringed copyrights, we will take reasonable steps within our power to
terminate the user’s account. If you believe that anything on the Services infringes a copyright that you own
or control, please report it using the form accessible through this tool. Or you may file a notice with our
designated agent: Snap Inc., Attn: Copyright Agent, 3000 31st Street, Santa Monica, CA 90405, email:
copyright@snap.com. Please don’t use this email address for anything other than reporting copyright
infringement, as such emails will be ignored. To report other forms of infringement on the Services, please
use the tool accessible here. If you file a notice with our Copyright Agent, it must:
Contain the physical or electronic signature of a person authorised to act on behalf of the copyright owner.
Identify the copyrighted work claimed to have been infringed.
Identify the material that is claimed to be infringing or to be the subject of infringing activity and that is to
be removed, or access to which is to be disabled, and information reasonably sufficient to let us locate the
material.
Provide your contact information, including your address, telephone number and an email address.
Provide a personal statement that you have a belief in good faith that the use of the material in the manner
complained of is not authorised by the copyright owner, its agent, or the law; and
Provide a statement that the information in the notification is accurate and, under penalty of perjury, that
you are authorised to act on behalf of the copyright owner.
9. Safety

We try hard to keep our Services a safe place for all users. But we can’t guarantee it. That’s where you come
in. By using the Services, you agree that you will at all times comply with these Terms, including
our Community Guidelines and any other policies Snap makes available in order to maintain the safety of the
Services.
If you fail to comply, we reserve the right to remove any offending content, terminate or limit the visibility of
your account, and notify third parties—including law enforcement agencies—and provide those third parties
with information relating to your account. This step may be necessary to protect the safety of our users, and
others, to investigate, remedy, and enforce potential Terms violations, and to detect and resolve any fraud or
security concerns.
We also care about your physical safety while using our Services. So do not use our Services in a way that
would distract you from obeying traffic or safety laws. For example, never use the Services while driving.
And never put yourself or others in harm’s way just to capture a Snap.
10. Your account
To use certain Services, you need to create an account. You agree to provide us with accurate, complete, and
updated information for your account. You are responsible for any activity that occurs in your Snapchat
account. So it’s important that you keep your account secure. One way to do that is to create a strong
password that you don’t use for any other account. If you think that someone has gained access to your
account, please reach out to Snapchat Support, immediately. Any software that we provide you may
automatically download and install upgrades, updates or other new features. You may be able to adjust these
automatic downloads through your device’s settings. You agree not to create any account if we have
previously removed or banned you or your account from any of our Services, unless we consent otherwise.
11. Memories
Memories is our data-storage service that makes it easier for you to reminisce anytime, anywhere. By
agreeing to these Terms, you automatically enable Memories. Once Memories is enabled, it will remain
enabled for as long as you maintain your Snapchat account. But you can always turn off certain Memories
features through Settings.
One of the options we provide with Memories is the ability to create a restricted area by setting a passcode,
which might be a PIN or a passphrase or some other mechanism. This is similar to the device-lock option
you may be using on your mobile device; by setting a passcode, you make it less likely that another person
who gets hold of your device will be able to see what you saved to the restricted area of Memories. But
here’s a big warning: if you lose or forget your Memories passcode, or if you enter the wrong one too
many times, you will lose access to any content you saved in the restricted area of Memories. We don’t
offer any passcode recovery features for this restricted area. You are solely responsible for remembering your
passcode. Please go to our Support Site for more details on passcodes.
Your content in Memories might become unavailable for any number of reasons, including things like an
operational glitch or a decision on our end to terminate your account. Since we can’t promise that your
content will always be available, we recommend keeping a separate copy of content you save to Memories.

We make no promise that Memories will be able to accommodate your precise storage needs. We reserve the
right to set storage limits for Memories, and we may change these limits from time to time in our sole
discretion. And just as with our other Services, your use of Memories may take up space on your device and
may incur mobile data charges.
12. Data Charges and Mobile Phones
You are responsible for any mobile charges that you may incur for using our Services, including text-
messaging (such as SMS, MMS, or future such protocols or technologies) and data charges. If you’re unsure
what those charges may be, you should ask your service provider before using the Services.
By providing us with your mobile phone number, you agree to receive SMS from Snap related to the
Services, including about promotions, your account, and your relationship with Snap. These SMS may be
made to your mobile phone number even if your mobile phone number is registered on any kind of “Do Not
Call” list, or international equivalent.
If you change or deactivate the mobile phone number that you used to create a Snapchat account, you must
update your account information through Settings within 72 hours to prevent us from sending to someone
else messages intended for you to someone else.
13. Third-Party Services
Certain Services may display, include or make available content, data, information, applications, features or
materials from third parties (“Third-Party Materials”), or provide links to certain third-party websites. If you
use any Third-Party materials made available through our Services (including Services we jointly offer with
the third party), each party’s terms will govern the respective party’s relationship with you. Neither Snap
Inc., nor any of our affiliates are responsible or liable for a third party’s terms or actions taken under the third
party’s terms. Further, by using the Services, you acknowledge and agree that Snap is not responsible for
examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright
compliance, legality, decency, quality or any other aspect of such Third-Party materials or websites. We do
not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other
person for any third-party services, Third-Party Materials or third-party websites, or for any other materials,
products, or services of third parties. Third-Party Materials and links to other websites are provided solely as
a convenience to you.
14. Modifying the Services and Termination
We’re relentlessly improving our Services and creating new ones all the time. That means we may add or
remove features, products or functionalities, and we may also suspend or stop the Services altogether. We
may take any of these actions at any time and, when we do, we will try to notify you beforehand – but this
won't always be possible.
While we hope you remain a lifelong Snapchatter, you can terminate these Terms at any time and for any
reason by deleting your Snapchat account (or, in some cases, the account associated with the applicable part
of the Services you are using).

We may terminate or temporarily suspend your access to the Services if you fail to comply with these Terms,
our Community Guidelines or the law, for any reason outside of our control, or for any reason, and without
advanced notice. That means that we may terminate these Terms, stop providing you with all or any part of
the Services, or impose new or additional limits on your ability to use our Services. And while we’ll try to
give you reasonable notice beforehand, we can’t guarantee that notice will be possible in all circumstances.
For example, we may deactivate your account due to prolonged inactivity, and we may reclaim your
username at any time for any reason.
Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 3, 4 (to the
extent any additional terms and conditions would, by their terms, survive), and 6 - 22 of the Terms.
15. Indemnity
You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Snap, our affiliates,
directors, officers, stockholders, employees, licensors, and agents from and against any and all complaints,
charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys’ fees) due to, arising out
of, or relating in any way to: (a) your access to or use of the Services; (b) your content, including
infringement claims related to your content; (c) your breach of these Terms or any applicable law or
regulation; or (d) your negligence or wilful misconduct.
16. Disclaimers
We will try hard to keep the Services up and running and free of annoyances. But we make no promises that
we will succeed.
The Services are provided “as is” and “as available” and to the extent permitted by law and except as
stated above, without warranties of any kind, either express or implied, including, in particular
implied warranties, conditions, or other terms relating to (i) merchantability, satisfactory quality,
fitness for a particular purpose, title, quiet enjoyment, non-infringement, or (ii) arising from a course
of dealing. In addition, while Snap Group Limited attempts to provide a good user experience, we do
not represent or warrant that: (a) the Services will always be entirely secure, error-free or timely; (b)
the Services will always function without delays, disruption or imperfections; or (c) that any content or
information you obtain through the Services will always be timely or accurate.
IF THE LAW OF THE COUNTRY WHERE YOU LIVE DOES NOT ALLOW THE EXCLUSIONS
OF LIABILITY PROVIDED FOR IN THIS CLAUSE, THOSE EXCLUSIONS SHALL NOT APPLY
TO THE EXTENT PROHIBITED.
To the fullest extent permitted by law, Snap Group Limited, Snap Inc., and our affiliates take no
responsibility and assume no liability for any content that you, another user, or a third party creates,
uploads, posts, sends, receives, views, or stores on or through our Services and you understand and
agree that you may be exposed to content that might be offensive, illegal, misleading, or otherwise
inappropriate, none of which Snap Group Limited, Snap Inc., nor our affiliates will be responsible for.

Nothing in these Terms will exclude or limit any responsibility we may have to remove content if so
required by the law of the country where you live.
17. Limitation of Liability
Snap Group Limited, Snap Inc. and our affiliates, directors, officers, stockholders, employees,
licensors, suppliers, and agents will not be liable for any indirect, incidental, special, consequential,
punitive, or multiple damages, or any loss of profits or revenues, whether incurred directly or
indirectly, or any loss of data, use, goodwill or other intangible losses, resulting from: (a) your use of
the Services or inability to use the Services; (b) your access to or inability to access the Services; (c) the
conduct or content of other users or third parties on or through the Services; or (d) unauthorised
access, use or alteration of your content. Except to the extent specified otherwise in any other
applicable terms of Snap Group Limited, Snap Inc., or our affiliates, in no event will Snap Group
Limited, Snap Inc., or our affiliates’ aggregate liability for all claims relating to the Services exceed the
greater of (a) €100 EUR, and (b) the amount you paid Snap Group Limited in the last 12 months for
any Services.
Nothing in these Terms (or for the avoidance of doubt any other terms to which you are subject in
respect of the provision of Services by Snap Group Limited, Snap Inc. or their affiliates) shall exclude
or limit Snap Group Limited’s, Snap Inc.’s or their affiliates’ liability for: a) death or personal injury
arising from their own respective intent or negligence; b) fraud or fraudulent misrepresentation; or c) any
other liability to the extent that such liability may not be excluded or limited as a matter of law.
Further, nothing in these Terms affects your statutory rights as a consumer.
IF THE LAW OF THE COUNTRY WHERE YOU LIVE DOES NOT ALLOW ANY LIMITATION
OF LIABILITY PROVIDED FOR IN THIS CLAUSE, THAT LIMITATION WILL NOT APPLY.
18. Dispute Resolution and Arbitration
If you have a concern, let’s talk. Go ahead and contact us first, and we’ll do our best to resolve the issue.
Some of our Services may have additional terms that contain dispute-resolution provisions unique to that
Service or your residency.
If you are using the Services on behalf of a business (rather than for your personal use), you and Snap
Group Limited agree that to the extent permitted by law, all claims and disputes between us arising
out of or relating to these Terms or the use of the Services will be finally settled through binding
arbitration under the LCIA Arbitration Rules, which are incorporated by reference into this clause.
There will be one arbitrator (to be appointed by the LCIA), the arbitration will take place in London and the
arbitration will be conducted in English. If you do not wish to agree to this clause, you must not use the
Services.
19. Exclusive Venue

To the extent the parties are permitted under these Terms to initiate litigation in a court, both you and Snap
Group Limited agree that all claims and disputes (whether contractual or otherwise) arising out of or relating
to the Terms or the use of the Services will be litigated exclusively in the courts of England in the United
Kingdom, unless this is prohibited by the laws of the country where you reside. You and Snap Group Limited
consent to the exclusive jurisdiction of those courts.
19. Choice of law
The laws of England and Wales govern these Terms and any claims and disputes (whether contractual
contract, tort, or otherwise) arising out of or relating to these Terms or their subject matter. The courts in
some countries may not apply the laws of England and Wales to some disputes related to these Terms. If you
reside in one of those countries, the laws of your home country may apply to those disputes.
21. Severability
If any provision of these Terms is found unenforceable, then that provision will be severed from these Terms
and not affect the validity and enforceability of any remaining provisions.
22. Final terms
These Terms, including the additional terms referenced in Section 4, make up the entire agreement between
you and Snap, and supersede any prior agreements. These Terms do not create or confer any third-party
beneficiary rights. If we do not enforce a provision in these Terms, it will not be considered a waiver. We
reserve the right to transfer our rights under these Terms and provide the Services using another entity,
provided that entity upholds these Terms. You may not transfer any of your rights or obligations under these
Terms without our consent. We reserve all rights not expressly granted to you.
Contact us
Snap Group Limited welcomes comments, questions, concerns or suggestions. You can contact us or get
support by using this online form.
The company responsible for the Services outside the United States is called Snap Group Limited and is
located in the United Kingdom at 77 Shaftesbury Avenue, London, W1D 5DU, United Kingdom. Registered
company number: 09763672. VAT ID: GB 237218316.