service: name: Microsoft
sector: Various
date: 15.06.2021
document: text: Print
Your Privacy
Your Content
1.  Your Privacy.  Your privacy is important to us. Please read the  Microsoft Privacy
Statement (https://go.microsoft.com/fwlink/?LinkId=521839) (the "Privacy Statement") as
it describes the types of data we collect from you and your devices ("Data"), how we use
your Data, and the legal bases we have to process your Data. The Privacy Statement also
describes how Microsoft uses your content, which is your communications with others;
postings submitted by you to Microsoft via the Services; and the files, photos, documents,
audio, digital works, livestreams and videos that you upload, store, broadcast or share
through the Services ("Your Content"). Where processing is based on consent and to the
extent permitted by law, by agreeing to these Terms, you consent to Microsoft’s collection,
use and disclosure of Your Content and Data as described in the Privacy Statement. In some
cases, we will provide separate notice and request your consent as referenced in the Privacy
Statement.
2. Your Content. Many of our Services allow you to store or share Your Content or receive
material from others. We don’t claim ownership of Your Content. Your Content remains Your
Content and you are responsible for it.
a. When you share Your Content with other people, you understand that they may be
able to, on a worldwide basis, use, save, record, reproduce, broadcast, transmit, share
and display Your Content for the purpose that you made Your content available on the
Services, without compensating you. If you do not want others to have that ability, do
not use the Services to share Your Content. You represent and warrant that for the
duration of these Terms, you have (and will have) all the rights necessary for Your
Content that is uploaded, stored, or shared on or through the Services and that the
collection, use, and retention of Your Content will not violate any law or rights of others.
Microsoft does not own, control, verify, pay for, endorse or otherwise assume any liability
for Your Content and cannot be held responsible for Your Content or the material others
upload, store or share using the Services.
b. To the extent necessary to provide the Services to you and others, to protect you and
the Services, and to improve Microsoft products and services, you grant to Microsoft a
worldwide and royalty-free intellectual property license to use Your Content, for example,
to make copies of, retain, transmit, reformat, display, and distribute via communication
tools Your Content on the Services. If you publish Your Content in areas of the Service
where it is available broadly online without restrictions, Your Content may appear in
demonstrations or materials that promote the Service. Some of the Services are
Published: April 1, 2021
Effective: June 15, 2021
Microsoft Services Agreement
These terms ("Terms") cover the use of those Microsoft consumer products, websites, and services listed at the end of
these Terms here (#serviceslist) (the "Services"). You accept these Terms by creating a Microsoft account, through your
use of the Services, or by continuing to use the Services after being notified of a change to these Terms.

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Code of Conduct
supported by advertising. Controls for how Microsoft personalizes advertising are
available at https://choice.live.com. We do not use what you say in email, chat, video
calls or voice mail, or your documents, photos or other personal files to target
advertising to you. Our advertising policies are covered in detail in the Privacy
Statement.
3. Code of Conduct.
a. By agreeing to these Terms, you’re agreeing that, when using the Services, you will
follow these rules:
i. Don’t do anything illegal.
ii. Don’t engage in any activity that exploits, harms, or threatens to harm children.
iii. Don’t send spam or engage in phishing. Spam is unwanted or unsolicited bulk
email, postings, contact requests, SMS (text messages), instant messages, or similar
electronic communications. Phishing is sending emails or other electronic
communications to fraudulently or unlawfully induce recipients to reveal personal or
sensitive information, such as passwords, dates of birth, Social Security Numbers,
passport numbers, credit card information, financial information, or other sensitive
information, or to gain access to accounts or records, exfiltration of documents or
other sensitive information, payment and/or financial benefit.
iv. Don’t publicly display or use the Services to share inappropriate content or
material (involving, for example, nudity, bestiality, pornography, offensive language,
graphic violence, or criminal activity) or Your Content or material that does not
comply with local laws or regulations.
v. Don’t engage in activity that is fraudulent, false or misleading (e.g., asking for
money under false pretenses, impersonating someone else, manipulating the
Services to increase play count, or affect rankings, ratings, or comments) or libelous
or defamatory.
vi. Don’t circumvent any restrictions on access to or availability of the Services.
vii. Don’t engage in activity that is harmful to you, the Services or others (e.g.,
transmitting viruses, stalking, posting terrorist or violent extremist content,
communicating hate speech, or advocating violence against others).
viii. Don’t infringe upon the rights of others (e.g., unauthorized sharing of
copyrighted music or other copyrighted material, resale or other distribution of Bing
maps, or photographs).
ix. Don’t engage in activity that violates the privacy or data protection rights of
others.
x. Don’t help others break these rules.
b.  Enforcement.  If you violate these Terms, we may, in our sole discretion, stop
providing Services to you or we may close your Microsoft account. We may also block
delivery of a communication (like email, file sharing or instant message) to or from the
Services in an effort to enforce these Terms, or we may remove or refuse to publish Your
Content for any reason. When investigating alleged violations of these Terms, Microsoft
reserves the right to review Your Content in order to resolve the issue, and you hereby
authorize such review. However, we cannot monitor the entire Services and make no
attempt to do so.
c.  Application to Xbox Services.  Click  here  (https://go.microsoft.com/fwlink/?
linkid=868531) for more information about how this Code of Conduct applies to the Xbox
online service, Xbox Game Pass, Games for Windows Live and Xbox Game Studios

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Using the Services & Support
games, applications, services and content provided by Microsoft. Violation of the Code of
Conduct through Xbox Services (defined in section 13.a.i) may result in suspensions or
bans from participation in Xbox Services, including forfeiture of content licenses, Xbox
Gold Membership time, and Microsoft account balances associated with the account.
4. Using the Services & Support.
a. Microsoft account. You’ll need a Microsoft account to access many of the Services.
Your Microsoft account lets you sign in to products, websites and services provided by
Microsoft and some Microsoft partners.
i. Creating an Account. You can create a Microsoft account by signing up online.
You agree not to use any false, inaccurate or misleading information when signing
up for your Microsoft account. In some cases, a third party, like your Internet
service provider, may have assigned a Microsoft account to you. If you received your
Microsoft account from a third party, the third party may have additional rights over
your account, like the ability to access or delete your Microsoft account. Please
review any additional terms the third party provided you, as Microsoft has no
responsibility regarding these additional terms. If you create a Microsoft account on
behalf of an entity, such as your business or employer, you represent that you have
the legal authority to bind that entity to these Terms. You cannot transfer your
Microsoft account credentials to another user or entity. To protect your account,
keep your account details and password confidential. You are responsible for all
activity that occurs under your Microsoft account.
ii. Account Use. You must use your Microsoft account to keep it active. This means
you must sign in at least once in a two-year period to keep your Microsoft account,
and associated Services, active, unless a longer period is provided in the Microsoft
account activity policy at https://go.microsoft.com/fwlink/p/?linkid=2086738 or in an
offer for a paid portion of the Services. If you don’t sign in during this time, we will
assume your Microsoft account is inactive and will close it for you. Please see
section 4.a.iv.2 for the consequences of a closed Microsoft account. You must sign
into your Outlook.com inbox and your OneDrive (separately) at least once in a one-
year period, otherwise we will close your Outlook.com inbox and your OneDrive for
you. You must sign into the Xbox Services at least once in a five-year period to keep
the gamertag associated with your Microsoft account. If we reasonably suspect that
your Microsoft account is at risk of being used by a third party fraudulently (for
example, as a result of an account compromise), Microsoft may suspend your
account until you can reclaim ownership. Based on the nature of the compromise,
we may be required to disable access to some or all of Your Content. If you are
having 
trouble 
accessing 
your 
Microsoft 
account, 
please 
visit 
this
website: https://go.microsoft.com/fwlink/?LinkId=238656.
iii. Kids and Accounts. By creating a Microsoft account or using the Services, you
accept and agree to be bound by these terms and represent that you have either
reached the age of "majority" or "legal responsibility" where you live or your parent
or legal guardian agrees to be bound by these Terms on your behalf. If you do not
know whether you have reached the age of majority or "legal responsibility" where
you live, or do not understand this section, please ask your parent or legal guardian
for help. If you are the parent or legal guardian of a minor, you and the minor
accept and agree to be bound by these Terms and are responsible for all use of the

Microsoft account or Services, including purchases, whether the minor’s account is
now open or created later.
iv. Closing Your Account.
1. You can cancel specific Services or close your Microsoft account at any time
and 
for 
any 
reason. 
To 
close 
your 
Microsoft 
account, 
please
visit  https://go.microsoft.com/fwlink/p/?linkid=618278. When you ask us to
close your Microsoft account, you can choose to put it in a suspended state for
either 30- or 60-days just in case you change your mind. After that 30- or 60-
day period, your Microsoft account will be closed. Please see section 4.a.iv.2
below for an explanation as to what happens when your Microsoft account is
closed. Logging back in during the suspension period will reactivate your
Microsoft account.
2. If your Microsoft account is closed (whether by you or us), a few things
happen. First, your right to use the Microsoft account to access the Services
stops immediately. Second, we’ll delete Data or Your Content associated with
your Microsoft account or will otherwise disassociate it from you and your
Microsoft account (unless we are required by law to keep it, return it, or
transfer it to you or a third party identified by you). You should have a regular
backup plan as Microsoft won’t be able to retrieve Your Content or Data once
your account is closed. Third, you may lose access to products you’ve acquired.
b. Work or School Accounts. You can sign into certain Microsoft services with a work
or school email address. If you do, you agree that the owner of the domain associated
with your email address may be notified of the existence of your Microsoft account and
its associated subscriptions, control and administer your account, and access and
process your Data, including the contents of your communications and files, and that
Microsoft may notify the owner of the domain if the account or Data is compromised.
You further agree that your use of the Microsoft services may be subject to the
agreements Microsoft has with you or your organization and these Terms may not apply.
If you already have a Microsoft account and you use a separate work or school email
address to access Services covered under these Terms, you may be prompted to update
the email address associated with your Microsoft account in order to continue accessing
such Services.
c. Additional Equipment/Data Plans. To use many of the Services, you’ll need an
internet connection and/or data/cellular plan. You might also need additional equipment,
like a headset, camera or microphone. You are responsible for providing all connections,
plans, and equipment needed to use the Services and for paying the fees charged by the
provider(s) of your connections, plans, and equipment. Those fees are in addition to any
fees you pay us for the Services and we will not reimburse you for such fees. Check with
your provider(s) to determine if there are any such fees that may apply to you.
d. Service Notifications. When there’s something we need to tell you about a Service
you use, we’ll send you Service notifications. If you gave us your email address or phone
number in connection with your Microsoft account, then we may send Service
notifications to you via email or via SMS (text message), including to verify your identity
before registering your mobile phone number and verifying your purchases. We may also
send you Service notifications by other means (for example by in-product
messages). Data or messaging rates may apply when receiving notifications via
SMS.
e. 
Support. 
Customer 
support 
for 
some 
Services 
is 
available
at  support.microsoft.com  (https://support.microsoft.com). Certain Services may offer
separate 
or 
additional 
customer 
support, 
subject 
to 
the 
terms 
available
at  www.microsoft.com/support-service-agreement, unless otherwise specified. Support

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Using Third-Party Apps and Services
Service Availability
may not be available for preview or beta versions of features or Services. The Services
might not be compatible with software or services provided by third parties, and you are
responsible for familiarizing yourself with compatibility requirements.
f. Ending your Services. If your Services are canceled (whether by you or us), first
your right to access the Services stops immediately and your license to the software
related to the Services ends. Second, we’ll delete Data or Your Content associated with
your Service or will otherwise disassociate it from you and your Microsoft account (unless
we are required by law to keep it, return it, or transfer it to you or a third party identified
by you). As a result you may no longer be able to access any of the Services (or Your
Content that you’ve stored on those Services). You should have a regular backup plan.
Third, you may lose access to products you’ve acquired. If you have canceled your
Microsoft account and have no other account able to access the Services your Services
may be canceled immediately.
5. Using Third-Party Apps and Services. The Services may allow you to access or acquire
products, services, websites, links, content, material, games, skills, integrations, bots or
applications from independent third parties (companies or people who aren’t Microsoft)
("Third-Party Apps and Services"). Many of our Services also help you find, make
requests to, or interact with Third-Party Apps and Services or allow you to share Your
Content or Data, and you understand that by using our Services you are directing them to
make Third-Party Apps and Services available to you. The Third-Party Apps and Services may
also allow you to store Your Content or Data with the publisher, provider or operator of the
Third-Party Apps and Services. The Third-Party Apps and Services may present you with a
privacy policy or require you to accept their terms before you can install or use the Third-
Party App or Service. See section 13.b for additional terms for applications acquired through
certain Stores owned or operated by Microsoft or its affiliates (including, but not limited to,
the Office Store, the Microsoft Store on Xbox and the Microsoft Store on Windows. You
should review the third-party terms and privacy policies before acquiring, using, requesting,
or linking your Microsoft Account to any Third-Party Apps and Services. Any third-party terms
do not modify these Terms. Microsoft does not license any intellectual property to you as part
of any Third-Party Apps and Services. You agree to assume all risk and liability arising from
your use of these Third-Party Apps and Services and that Microsoft is not responsible for any
issues arising out of your use of them. Microsoft is not responsible or liable to you or others
for information or services provided by any Third-Party Apps and Services.
6. Service Availability.
a. The Services, Third-Party Apps and Services, or material or products offered through
the Services may be unavailable from time to time, may be offered on a limited basis, or
may vary depending on your region or device. If you change the location associated with
your Microsoft account, you may need to re-acquire the material or applications that
were available to you and paid for in your previous region. You agree not to access or
use material or Services which are illegal or not licensed for use in the country from
which you access or use such material or Services, or to conceal or misrepresent your
location or identity in order to access or use such material or Services.

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Updates to the Services or Software,
and Changes to These Terms
Software License
b. We strive to keep the Services up and running; however, all online services suffer
occasional disruptions and outages, and Microsoft is not liable for any disruption or loss
you may suffer as a result. In the event of an outage, you may not be able to retrieve
Your Content or Data that you’ve stored. We recommend that you regularly backup Your
Content and Data that you store on the Services or store using Third-Party Apps and
Services.
7. Updates to the Services or Software, and Changes to These Terms.
a. We may change these Terms at any time, and we’ll tell you when we do. Using the
Services after the changes become effective means you agree to the new terms. If you
do not agree to the new terms, you must stop using the Services, close your Microsoft
account and, if you are a parent or guardian, help your minor child close his or her
Microsoft account.
b. Sometimes you will need software updates to keep using the Services. We may
automatically check your version of the software and download software updates or
configuration changes. You may also be required to update the software to continue
using the Services. Such updates are subject to these Terms unless other terms
accompany the updates, in which case, those other terms apply. Microsoft isn't obligated
to make any updates available and doesn't guarantee that we will support the version of
the system for which you purchased or licensed the software, apps, content or other
products. Such updates may not be compatible with software or services provided by
third parties. You may withdraw your consent to future software updates at any time by
uninstalling the software.
c. Additionally, there may be times when we need to remove or change features or
functionality of the Service or stop providing a Service or access to Third-Party Apps and
Services altogether. Except to the extent required by applicable law, we have no
obligation to provide a re-download or replacement of any material, Digital Goods
(defined in section 13.k), or applications previously purchased. We may release the
Services or their features in a preview or beta version, which may not work correctly or
in the same way the final version may work.
d. So that you can use material protected with digital rights management (DRM), like
some music, games, movies, books and more, DRM software may automatically contact
an online rights server and download and install DRM updates.
8. Software License. Unless accompanied by a separate Microsoft license agreement (for
example, if you are using a Microsoft application that is included with and a part of Windows,
then the Microsoft Software License Terms for the Windows Operating System govern such
software), any software provided by us to you as part of the Services is subject to these
Terms. Applications acquired through certain Stores owned or operated by Microsoft or its
affiliates (including, but not limited to the Office Store, Microsoft Store on Windows and
Microsoft Store on Xbox) are subject to section 13.b.i below.

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Payment Terms
a. If you comply with these Terms, we grant you the right to install and use one copy of
the software per device on a worldwide basis for use by only one person at a time as
part of your use of the Services. For certain devices, such software may be pre-installed
for your personal, non-commercial use of the Services. The software or website that is
part of the Services may include third-party code. Any third-party scripts or code, linked
to or referenced from the software or website, are licensed to you by the third parties
that own such code, not by Microsoft. Notices, if any, for the third party code are
included for your information only.
b. The software is licensed, not sold, and Microsoft reserves all rights to the software not
expressly granted by Microsoft, whether by implication, estoppel, or otherwise. This
license does not give you any right to, and you may not:
i. circumvent or bypass any technological protection measures in or relating to the
software or Services;
ii. disassemble, decompile, decrypt, hack, emulate, exploit, or reverse engineer any
software or other aspect of the Services that is included in or accessible through the
Services, except and only to the extent that the applicable copyright law expressly
permits doing so;
iii. separate components of the software or Services for use on different devices;
iv. publish, copy, rent, lease, sell, export, import, distribute, or lend the software or
the Services, unless Microsoft expressly authorizes you to do so;
v. transfer the software, any software licenses, or any rights to access or use the
Services;
vi. use the Services in any unauthorized way that could interfere with anyone else’s
use of them or gain access to any service, data, account, or network;
vii. enable access to the Services or modify any Microsoft-authorized device (e.g.,
Xbox consoles, Microsoft Surface, etc.) by unauthorized third-party applications.
9. Payment Terms.  If you purchase a Service, then these payment terms apply to your
purchase and you agree to them.
a. Charges. If there is a charge associated with a portion of the Services, you agree to
pay that charge in the currency specified. The price stated for the Services excludes all
applicable taxes and currency exchange settlements, unless stated otherwise. All prices
for Skype paid products are inclusive of applicable taxes, unless otherwise stated. You
are solely responsible for paying such taxes or other charges. Skype calculates taxes
based on the residential address associated with your billing information. You are
responsible for ensuring that this address is up to date and accurate. Except for Skype
products, taxes are calculated based on your location at the time your Microsoft account
was registered unless local law requires a different basis for the calculation. We may
suspend or cancel the Services if we do not receive an on time, full payment
from you. Suspension or cancellation of the Services for non-payment could result in a
loss of access to and use of your account and its content. Connecting to the Internet via
a corporate or other private network that masks your location may cause charges to be
different from those displayed for your actual location. Depending on your location, some
transactions might require foreign currency conversion or be processed in another
country. Your bank might charge you additional fees for those services when you use a
debit or credit card. Please contact your bank for details.
b. Your Billing Account. To pay the charges for a Service, you will be asked to provide
a payment method at the time you sign up for that Service. For all Services other than

Skype, you can access and change your billing information and payment method on
the  Microsoft account management website 
(https://go.microsoft.com/fwlink/p/?
linkid=618281) and for Skype software and products by signing into your account portal
at https://skype.com/go/myaccount. Additionally, you agree to permit Microsoft to use
any updated account information regarding your selected payment method provided by
your issuing bank or the applicable payment network. You agree to promptly update
your account and other information, including your email address and payment method
details, so we can complete your transactions and contact you as needed in connection
with your transactions. Changes made to your billing account will not affect charges we
submit to your billing account before we could reasonably act on your changes to your
billing account.
c. Billing. By providing Microsoft with a payment method, you (i) represent that you are
authorized to use the payment method you provided and that any payment information
you provide is true and accurate; (ii) authorize Microsoft to charge you for the Services
or available content using your payment method; and (iii) authorize Microsoft to charge
you for any paid feature of the Services you choose to sign up for or use while these
Terms are in force. We may bill you (a) in advance; (b) at the time of purchase; (c)
shortly after purchase; or (d) on a recurring basis for subscription Services. Also, we may
charge you up to the amount you have approved, and we will notify you in advance of
any change in the amount to be charged for recurring subscription Services. We may bill
you at the same time for more than one of your prior billing periods for amounts that
haven't previously been processed.
d. Recurring Payments. When you purchase the Services on a subscription basis (e.g.,
monthly, every 3 months or annually), you agree that you are authorizing recurring
payments, and payments will be made to Microsoft by the method and at the recurring
intervals you have agreed to, until the subscription for that Service is terminated by you
or by Microsoft. You must cancel your Services before the next billing date to stop being
charged to continue your Services. We will provide you with instructions on how you may
cancel the Services. By authorizing recurring payments, you are authorizing Microsoft to
process such payments as either electronic debits or fund transfers, or as electronic
drafts from your designated account (for Automated Clearing House or similar
payments), or as charges to your designated account (for credit card or similar
payments) (collectively, "Electronic Payments"). Subscription fees are generally
charged in advance of the applicable subscription period. If any payment is returned
unpaid or if any credit card or similar transaction is rejected or denied, Microsoft or its
service providers reserve the right to collect any applicable return item, rejection or
insufficient funds fee and process any such payment as an Electronic Payment.
e.  Online Statement and Errors.  For all Services other than Skype, Microsoft will
provide you with an online billing statement on the  Microsoft account management
website  (https://go.microsoft.com/fwlink/p/?linkid=618282), where you can view and
print your statement. For Skype, you can access your online statement by signing into
your account at  www.skype.com  (https://www.skype.com). This is the only billing
statement that we provide. If we make an error on your bill, you must tell us within 90-
days after the error first appears on your bill. We will then promptly investigate the
charge. If you do not tell us within that time, you release us from all liability and claims
of loss resulting from the error and we won't be required to correct the error or provide
a refund, unless otherwise required by law. If Microsoft has identified a billing error, we
will correct that error within 90-days. This policy does not affect any statutory rights that
may apply.
f. Refund Policy. Unless otherwise provided by law or the terms of a particular Service
offer, all purchases are final and non-refundable. If you believe that Microsoft has
charged you in error, you must contact us within 90-days of such charge. No refunds will
be given for any charges more than 90-days old, unless otherwise required by law. We

reserve the right to issue refunds or credits at our sole discretion unless otherwise
required by law. If we issue a refund or credit, we are under no obligation to issue the
same or similar refund in the future. This refund policy does not affect any statutory
rights that may apply. For more refund information, please visit our  help
topic (https://go.microsoft.com/fwlink/p/?linkid=618283). If you live in Taiwan or Israel,
please note that according to the Consumer Protection Act and its relevant regulations,
all purchases pertaining to digital content provided via intangible form and/or on-line
services are final and non-refundable when such content or service has been provided
on line. You are not entitled to claim any cooling off period or any refund.
g.  Canceling the Services.  You may cancel a Service at any time, with or without
cause. Cancelling paid Services stops future charges to continue the Service. To cancel a
Service and request a refund, if you are entitled to one, visit the Microsoft account
management website. For Skype, please complete the Withdrawal Form using the
information provided  here  (https://go.microsoft.com/fwlink/p/?linkid=618286). You
should refer back to the offer describing the Services as (i) you may not receive a refund
at the time of cancellation; (ii) you may be obligated to pay cancellation charges; (iii)
you may be obligated to pay all charges made to your billing account for the Services
before the date of cancellation; and (iv) you may lose access to and use of your account
when you cancel the Services; or, if you live in Taiwan or Israel, (v) you may receive a
refund in the amount equal to the unused fees you paid for a Service calculated at the
time of cancellation. If you live in Israel you may cancel by any of the means listed
on 
https://support.microsoft.com/help/4027815. 
Please 
contact 
a 
Microsoft
representative by telephone to obtain a refund if you are eligible for it. We will process
your Data as described above in section 4. If you cancel, your access to the Services
ends at the end of your current Service period or, if we bill your account on a periodic
basis, at the end of the period in which you canceled. If you initiate a chargeback or
reversal with your bank for your payment of Services, we will deem you to have canceled
as of the date that the original payment was made, and you authorize us to immediately
cancel your service and/or revoke any content that was provided to you in exchange for
such payment.
h.  Trial-Period Offers.  If you are taking part in any trial-period offer, you may be
required to cancel the trial Service(s) within the timeframe communicated to you when
you accepted the offer in order to avoid being charged to continue the Service(s) at the
end of the trial period.
i. Promotional Offers. From time to time, Microsoft may offer Services for free for a
trial period. Microsoft reserves the right to charge you for such Services (at the normal
rate) if Microsoft determines (in its reasonable discretion) that you are abusing the terms
of the offer.
j. Price Changes. We may change the price of the Services at any time and if you have
a recurring purchase, we will notify you by email, or other reasonable manner, at least
15 days before the price change. If you do not agree to the price change, you must
cancel and stop using the Services before the price change takes effect. If there is a
fixed term and price for your Service offer, that price will remain in force for the fixed
term.
k.  Payments to You.  If we owe you a payment, then you agree to timely and
accurately provide us with any information we need to get that payment to you. Subject
to applicable law, you are responsible for any taxes and charges you may incur as a
result of this payment to you. You must also comply with any other conditions we place
on your right to any payment. If you receive a payment in error, we may reverse
or require return of the payment. You agree to cooperate with us in our
efforts to do this. We may also reduce the payment to you without notice to
adjust for any previous overpayment.

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Contracting Entity, Choice of Law, &
Location for Resolving Disputes
l.  Gift Cards.  Redemption and use of gift cards (other than Skype gift cards) are
governed 
by 
the 
Microsoft 
Gift 
Card 
Terms 
and
Conditions (https://support.microsoft.com/help/10562/microsoft-account-gift-card-terms-
and-conditions). Information on Skype gift cards is available on Skype’s  Help
page (https://go.microsoft.com/fwlink/?LinkId=615383).
m. Bank Account Payment Method. You may register an eligible bank account with
your Microsoft account to use it as a payment method. Eligible bank accounts include
accounts held at a financial institution capable of receiving direct debit entries (e.g., a
United States-based financial institution that supports automated clearing house ("ACH")
entries, a European financial institution that supports Single Euro Payments Area
("SEPA") or "iDEAL" in the Netherlands). Terms you agreed to when adding your bank
account as a payment method in your Microsoft account (e.g., the "mandate" in the case
of SEPA) also apply. You represent and warrant that your registered bank account is held
in your name or you are authorized to register and use this bank account as a payment
method. By registering or selecting your bank account as your payment method, you
authorize Microsoft (or its agent) to initiate one or more debits for the total amount of
your purchase or subscription charge (in accordance with the terms of your subscription
service) from your bank account (and, if necessary, initiate one or more credits to your
bank account to correct errors, issue a refund or similar purpose), and you authorize the
financial institution that holds your bank account to deduct such debits or accept such
credits. You understand that this authorization will remain in full force and effect until
you remove your bank account information from your Microsoft account. Contact
customer support as outlined above in section 4.e as soon as possible if you believe you
have been charged in error. Laws applicable in your country may also limit your liability
for any fraudulent, erroneous or unauthorized transactions from your bank account. By
registering or selecting a bank account as your payment method, you acknowledge that
you have read, understand and agree to these Terms.
10. Contracting Entity, Choice of Law, & Location for Resolving Disputes. For your
use of free and paid consumer Skype-branded Services, if you live outside of Europe, the
Middle East and Africa, you are contracting with, and all references to "Microsoft" in these
Terms mean, Skype Communications S.à.r.l, 23 – 29 Rives de Clausen, L-2165 Luxembourg.
For free or paid consumer Skype-branded Services, if you live outside of Europe, the Middle
East and Africa, Luxembourg law governs the interpretation of these Terms and claims for
their breach, regardless of conflict of law principles. The laws of the province or country
where you live govern all other claims (including consumer protection, unfair competition,
and tort claims). If you live outside of Europe, the Middle East and Africa, you and we
irrevocably agree to the exclusive jurisdiction and venue of the Luxembourg courts for all
disputes arising out of or relating to the consumer Skype-branded Services. For all other
Services, the entity with which you are contracting, the governing law, and the location to
resolve disputes appear below:
a. Canada. If you live in (or, if a business, your principal place of business is in) Canada,
you are contracting with Microsoft Corporation, One Microsoft Way, Redmond, WA
98052, U.S.A. The laws of the province where you live (or, if a business, your principal
place of business) govern the interpretation of these Terms, claims for their breach, and
all other claims (including consumer protection, unfair competition, and tort claims),
regardless of conflict of law principles. You and we irrevocably consent to the exclusive

jurisdiction and venue of the courts in Ontario for all disputes arising out of or relating to
these Terms or the Services.
b. North or South America outside the United States and Canada. If you live in
(or, if a business, your principal place of business is in) North or South America outside
the United States and Canada, you are contracting with Microsoft Corporation, One
Microsoft Way, Redmond, WA 98052, U.S.A. Washington State law governs the
interpretation of these Terms and claims for their breach, regardless of choice of law
principles. The laws of the country to which we direct your Services govern all other
claims (including consumer protection, unfair competition, and tort claims).
c. Middle East, Africa or Europe. If you live in (or, if a business, your principal place
of business is in) the Middle East, Africa or in Europe excluding the European Union
(EU), Iceland, Lichtenstein, Norway, Switzerland, and the United Kingdom, and you are
using free portions of the Services (such as Bing and MSN), you are contracting with
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A., except that if
you are using free portions of Skype, you are contracting with Microsoft Ireland
Operations Limited, One Microsoft Place, South County Business Park, Leopardstown,
Dublin 18, Ireland. If you paid to use a portion of the Services, you are contracting with
Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park,
Leopardstown, Dublin 18, Ireland. For free and paid Services, the laws of Ireland govern
the interpretation of these Terms and claims for their breach, regardless of conflict of
laws principles. The laws of the country to which we direct your Services govern all other
claims (including consumer protection, unfair competition, and tort claims). You and we
irrevocably agree to the exclusive jurisdiction and venue of the courts of Ireland for all
disputes arising out of or relating to these Terms or the Services.
d.  Asia or the South Pacific, unless your country is specifically called out
below. If you live in (or, if a business, your principal place of business is in) Asia (except
China, Japan, the Republic of Korea, or Taiwan) or the South Pacific, and you are using
free portions of the Services (such as Bing and MSN), you are contracting with Microsoft
Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A. If you paid to use a
portion of the Services, or are using the free Outlook.com service in Singapore or Hong
Kong, you are contracting with Microsoft Regional Sales Pte Ltd., a corporation organized
under the laws of Singapore, with its registered address at 80 Raffles Place, #32-01,
UOB Plaza, Singapore 048624; provided, that if you live in (or, if a business, your
principal place of business is in) Australia, you are contracting with Microsoft Pty Ltd, 1
Epping Road, North Ryde, NSW 2113, Australia and if you live in (or, if a business, your
principal place of business is in) New Zealand, you are contracting with Microsoft New
Zealand Limited, Level 5, 22 Viaduct Harbour Avenue, PO Box 8070 Symonds Street,
Auckland, 1150 New Zealand. For free and paid Services, Washington State law governs
the interpretation of these Terms and claims for their breach, regardless of conflict of
laws principles. The laws of the country to which we direct your Services govern all other
claims (including consumer protection, unfair competition, and tort claims). Any dispute
arising out of or in connection with these Terms or the Services besides Skype, including
any question regarding their existence, validity, or termination, will be referred to and
finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the
Singapore International Arbitration Center (SIAC), which rules are deemed to be
incorporated by reference into this clause. The Tribunal will consist of one arbitrator to
be appointed by the President of SIAC. The language of arbitration will be English. The
decision of the arbitrator will be final, binding, and incontestable, and it may be used as
a basis for judgment in any country or region.
e. Japan. If you live in (or, if a business, your principal place of business is in) Japan,
and you are using free portions of the Services (such as Bing and MSN), you are
contracting with Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A.
If you paid to use a portion of the Services, you are contracting with Microsoft Japan Co.,

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Warranties
Ltd (MSKK), Shinagawa Grand Central Tower, 2-16-3 Konan Minato-ku, Tokyo 108-0075.
For free and paid Services, the laws of Japan govern these Terms and any matters
arising out of or relating to them or the Services. You and we irrevocably agree to the
exclusive original jurisdiction and venue of the Tokyo District Court for all disputes arising
out of or relating to these Terms or the Services.
f. Republic of Korea. If you live in (or, if a business, your principal place of business is
in) the Republic of Korea, and you are using free portions of the Services (such as Bing
and MSN), you are contracting with Microsoft Corporation, One Microsoft Way, Redmond,
WA 98052, U.S.A. If you paid to use a portion of the Services, you are contracting with
Microsoft Korea, Inc., 11th Floor, Tower A, K-Twin Tower, Jongro 1 gil 50, Jongro-gu,
Seoul, Republic of Korea, 110-150. For free and paid Services, the laws of the Republic
of Korea govern these Terms and any matters arising out of or relating to them or the
Services. You and we irrevocably agree to exclusive original jurisdiction and venue of the
Seoul Central District Court for all disputes arising out of or relating to these Terms or
the Services.
g. Taiwan. If you live in (or, if a business, your principal place of business is in) Taiwan,
and you are using free portions of the Services (such as Bing and MSN), you are
contracting with Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A.
If you paid to use a portion of the Services, you are contracting with Microsoft Taiwan
Corp., 18F, No. 68, Sec. 5, Zhongxiao E. Rd., Xinyi District, Taipei 11065, Taiwan. For free
and paid Services, the laws of Taiwan govern these Terms and any matters arising out of
or relating to them or the Services. For more details regarding Microsoft Taiwan Corp.,
please 
view 
the 
website 
provided 
by 
the 
Ministry 
of 
Economic 
Affairs
R.O.C.  (https://gcis.nat.gov.tw/main/index.jsp). You and we irrevocably designate the
Taipei District Court as the court of first instance having jurisdiction over any disputes
arising out of or relating to these Terms or the Services, to the maximum extent
permitted by Taiwan laws.
Your local consumer laws may require some local laws to govern or give you the right to
resolve disputes in another forum despite these Terms. If so, the choice of law and forum
provisions in section 10 apply as much as your local consumer laws allow.
11. Warranties.
a. MICROSOFT, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS, AND VENDORS,
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH
RESPECT TO YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT USE OF THE
SERVICES IS AT YOUR OWN RISK AND THAT WE PROVIDE THE SERVICES ON AN "AS
IS" BASIS "WITH ALL FAULTS" AND "AS AVAILABLE." MICROSOFT DOESN'T GUARANTEE
THE ACCURACY OR TIMELINESS OF THE SERVICES. YOU MAY HAVE CERTAIN RIGHTS
UNDER YOUR LOCAL LAW. NOTHING IN THESE TERMS IS INTENDED TO AFFECT THOSE
RIGHTS, IF THEY ARE APPLICABLE. YOU ACKNOWLEDGE THAT COMPUTER AND
TELECOMMUNICATIONS SYSTEMS ARE NOT FAULT-FREE AND OCCASIONAL PERIODS
OF DOWNTIME OCCUR. WE DO NOT GUARANTEE THE SERVICES WILL BE
UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR THAT CONTENT LOSS WON'T
OCCUR, NOR DO WE GUARANTEE ANY CONNECTION TO OR TRANSMISSION FROM
COMPUTER NETWORKS.
b. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED
WARRANTIES, INCLUDING FOR MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS

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Limitation of Liability
FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, AND NON-INFRINGEMENT.
c.  For consumers living in Australia: Our goods and services come with
guarantees that cannot be excluded under the Australian Consumer Law. For
major failures with the service, you are entitled:
to cancel your service contract with us; and
to a refund for the unused portion, or to compensation for its reduced
value.
You are also entitled to choose a refund or replacement for major failures
with goods. If a failure with the goods or a service does not amount to a
major failure, you are entitled to have the failure rectified in a reasonable
time. If this is not done you are entitled to a refund for the goods and to
cancel the contract for the service and obtain a refund of any unused portion.
You are also entitled to be compensated for any other reasonably foreseeable
loss or damage from a failure in the goods or service.
d. For consumers living in New Zealand, you may have statutory rights under
the New Zealand Consumer Guarantees Act, and nothing in these Terms is
intended to affect those rights.
12. Limitation of Liability.
a. If you have any basis for recovering damages (including breach of these Terms), to
the extent permitted by the applicable law, you agree that your exclusive remedy is to
recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and
Services providers, and vendors, direct damages up to an amount equal to your Services
fee for the month during which the loss or breach occurred (or up to USD$10.00 if the
Services are free).
b. To the extent permitted by the applicable law, you can't recover any (i) consequential
losses or damages; (ii) loss of actual or anticipated profits (whether direct or indirect);
(iii) loss of actual or anticipated income (whether direct or indirect); (iv) loss of contract
or business or other losses or damages arising from your use of the Services in a non-
personal capacity; (v) special, indirect, incidental or punitive losses or damages; and (vi)
to the extent permitted by law, direct losses or damages in excess of the caps specified
in section 12.a above. These limitations and exclusions apply if this remedy doesn't fully
compensate you for any losses or fails of its essential purpose or if we knew or should
have known about the possibility of the damages. To the maximum extent permitted by
law, these limitations and exclusions apply to anything or any claims related to these
Terms, the Services, or the software related to the Services.
c. Microsoft is not responsible or liable for any failure to perform or delay in performing
its obligations under these Terms to the extent that the failure or delay is caused by
circumstances beyond Microsoft’s reasonable control (such as labor disputes, acts of
God, war or terrorist activity, malicious damage, accidents or compliance with any
applicable law or government order). Microsoft will endeavor to minimize the effects of
any of these events and to perform the obligations that aren’t affected.

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Service-Specific Terms
Xbox
13. Service-Specific Terms. The terms before and after section 13 apply generally to all
Services. This section contains service-specific terms that are in addition to the general
terms. These service-specific terms govern if there are any conflicts with the general terms.
a. Xbox.
i.  Personal Noncommercial Use.  The Xbox online service,  Xbox Game
Studios  (https://www.xbox.com/xbox-game-studios) games (including Mojang
Games), applications, subscriptions (e.g., Xbox Game Pass for PC, Xbox Game Pass
for Console, Xbox Game Pass Ultimate), services (e.g., Xbox Live), and content
provided by Microsoft (collectively, the "Xbox Services") are only for your personal
and noncommercial use.
ii. Xbox Services. When you sign up to receive Xbox Services, information about
your game play, activities and usage of games and Xbox Services will be tracked and
shared with applicable third-party game developers in order for Microsoft and the
third-party game developers to operate their games and to deliver the Xbox
Services. If you choose to link your Microsoft Xbox Services account with your
account on a non-Microsoft service or sign in to your Xbox Services account to
access a non-Microsoft Service (for example, a non-Microsoft game publisher of
Third-Party Apps and Services), you agree that: (a) Microsoft may share limited
account information (including without limitation gamertag, gamerscore, game
score, game history, and friends list), with that non-Microsoft party as stated in the
Microsoft Privacy Statement, and (b) if allowed by your Xbox privacy settings, the
non-Microsoft party may also have access to Your Content from in-game
communications when you are signed into your account with that non-Microsoft
party. Also, if allowed by your Xbox privacy settings, Microsoft can publish your
name, gamertag, gamerpic, motto, avatar, gameclips and games that you’ve played
in communications to people you allow.
iii. Your Content. As part of building the Xbox Services community, you grant to
Microsoft, its affiliates and sublicensees a free and worldwide right, to use, modify,
reproduce, distribute, broadcast, share and display Your Content or your name,
gamertag, motto, or avatar that you posted for any Xbox Services.
iv.  Game Managers.  Some games may use game managers, ambassadors, or
hosts. Game managers and hosts are not authorized Microsoft spokespersons. Their
views do not necessarily reflect those of Microsoft.
v.  Kids on Xbox.  If you are a minor using the Xbox Services, your parent or
guardian may have control over many aspects of your account and may receive
reports about your use of the Xbox Services.
vi. Game Currency or Virtual Goods. The Xbox Services may include a virtual,
game currency (like gold, coins or points) that may be purchased from or on behalf
of Microsoft using actual monetary instruments if you have reached the age of
"majority" where you live. The Xbox Services may also include virtual, digital items
or goods that may be purchased from or on behalf of Microsoft using actual
monetary instruments or using game currency. Game currency and virtual goods

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Store
may never be redeemed for actual monetary instruments, goods or other items of
monetary value from Microsoft or any other party. Other than a limited, personal,
revocable, non-transferable, non-sublicensable license to use the game currency and
virtual goods in the Xbox Services only, you have no right or title in or to any such
game currency or virtual goods appearing or originating in the Xbox Services, or any
other attributes associated with use of the Services or stored within the Xbox
Services. Microsoft may at any time regulate, control, modify and/or eliminate the
game currency and/or virtual goods associated with any one or more Xbox games or
apps as it sees fit in its sole discretion to the maximum extent permitted by your
local laws.
vii. Software Updates. For any device that can connect to Xbox Services, we may
automatically check your version of Xbox console software or the Xbox app software
and download Xbox console or Xbox app software updates or configuration changes,
including those that prevent you from accessing the Xbox Services, using
unauthorized Xbox games or Xbox apps, or using unauthorized hardware peripheral
devices with an Xbox console.
viii.  Gamertag Expiration.  You must sign into Xbox Services at least once in a
five-year period, otherwise you may lose access to the gamertag associated with
your account and that gamertag may become available for use by others.
ix. Cheating and Tampering Software. For any device that can connect to Xbox
Services, we may automatically check your device for unauthorized hardware or
software that enables cheating or tampering in violation of the Code of Conduct or
these Terms, and download Xbox app software updates or configuration changes,
including those that prevent you from accessing the Xbox Services, or from using
unauthorized hardware or software that enables cheating or tampering.
b. Store. "Store" refers to a Service that allows you to browse, download, purchase, and
rate and review applications (the term “application” includes games) and other digital
content. These Terms cover use of certain Stores owned or operated by Microsoft or its
affiliates (including, but not limited to, the Office Store, Microsoft Store on Windows and
Microsoft Store on Xbox). “Office Store” means a Store for Office products and apps for
Office, Microsoft 365, SharePoint, Exchange, Access and Project (2013 versions or later),
or any other experience that is branded Office Store. “Microsoft Store on Windows”
means a Store, owned and operated by Microsoft or its affiliates, for Windows devices
such as phone, PC and tablet, or any other experience that is branded Microsoft Store
and accessible on Windows devices such as phone, PC, or tablet. “Microsoft Store on
Xbox” means a Store owned and operated by Microsoft or its affiliates for Xbox consoles,
or any other experience that is branded Microsoft Store and made available on an Xbox
console.
i. License Terms. We will identify the publisher of each application available in the
relevant Store. Unless different license terms are provided with the application, the
Standard Application License Terms ("SALT") at the end of these Terms are an
agreement between you and the application publisher setting forth the license terms
that apply to an application you download through any Store owned or operated by
Microsoft or its affiliates (excluding the Office Store). For clarity, these Terms cover
the use of, and services provided by, Microsoft Services. Section 5 of these Terms
also applies to any Third-Party Apps and Services acquired through a Store.

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Microsoft Family Features
Group Messaging
Applications downloaded through the Office Store are not governed by the SALT and
have separate license terms that apply.
ii. Updates. Microsoft will automatically check for and download updates to your
applications, even if you’re not signed into the relevant Store. You can change your
Store or system settings if you prefer not to receive automatic updates to Store
applications. However, certain Office Store applications that are entirely or partly
hosted online may be updated at any time by the application developer and may not
require your permission to update.
iii.  Ratings and Reviews.  If you rate or review an application or other Digital
Good in the Store, you may receive email from Microsoft containing content from
the publisher of the application or Digital Good. Any such email comes from
Microsoft; we do not share your email address with publishers of applications or
other Digital Goods you acquire through the Store.
iv. Safety Warning. To avoid possible injury, discomfort or eye strain, you should
take periodic breaks from use of games or other applications, especially if you feel
any pain or fatigue resulting from usage. If you experience discomfort, take a break.
Discomfort might include feelings of nausea, motion sickness, dizziness,
disorientation, headache, fatigue, eye strain, or dry eyes. Using applications can
distract you and obstruct your surroundings. Avoid trip hazards, stairs, low ceilings,
fragile or valuable items that could be damaged. A very small percentage of people
may experience seizures when exposed to certain visual images like flashing lights
or patterns that may appear in applications. Even people with no history of seizures
may have an undiagnosed condition that can cause these seizures. Symptoms may
include lightheadedness, altered vision, twitching, jerking or shaking of limbs,
disorientation, confusion, loss of consciousness, or convulsions. Immediately stop
using and consult a doctor if you experience any of these symptoms, or consult a
doctor before using the applications if you’ve ever suffered symptoms linked to
seizures. Parents should monitor their children’s use of applications for signs of
symptoms.
c.  Microsoft Family Features.  Parents and kids can use Microsoft family features,
including Microsoft Family Safety, to build trust based on a shared understanding of what
behaviors, websites, apps, games, physical locations, and spending is right in their
family. Parents can create a family by going to https://account.microsoft.com/family (or
by following the instructions on their Windows device or Xbox console) and inviting kids
or other parents to join. There are many features available to family members, so please
carefully review the information provided when you agree to create or join a family and
when you purchase Digital Goods for family access. By creating or joining a family, you
agree to use the family in accordance with its purpose and won’t use it in an
unauthorized way to unlawfully gain access to another person’s information.

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Skype, Microsoft Teams, and GroupMe
d. Group Messaging. Various Microsoft services allow you to send messages to others
via voice or SMS ("messages"), and/or allow Microsoft and Microsoft-controlled affiliates
to send such messages to you and one or more other users on your behalf. WHEN YOU
INSTRUCT MICROSOFT AND MICROSOFT-CONTROLLED AFFILIATES TO SEND SUCH
MESSAGES TO YOU OR TO OTHERS, YOU REPRESENT AND WARRANT TO US THAT YOU
AND EACH PERSON YOU HAVE INSTRUCTED US TO MESSAGE CONSENT TO RECEIVE
SUCH MESSAGES AND ANY OTHER RELATED ADMINISTRATIVE TEXT MESSAGES FROM
MICROSOFT 
AND 
MICROSOFT-CONTROLLED 
AFFILIATES. 
"Administrative 
text
messages" are periodic transactional messages from a particular Microsoft service,
including but not limited to a "welcome message" or instructions on how to stop
receiving messages. You or group members no longer wishing to receive such messages
can opt-out of receiving further messages from Microsoft or Microsoft-controlled affiliates
at any time by following the instructions provided. If you no longer wish to receive such
messages or participate in the group, you agree that you will opt out through the
instructions provided by the applicable program or service. If you have reason to believe
that a group member no longer wishes to receive such messages or participate in the
group, you agree to remove them from the group. You also represent and warrant to us
that you and each person you have instructed us to message understands that each
group member is responsible for the costs of any message charges assessed by his or
her mobile carrier, including any international message charges that may apply when
messages are transmitted from US-based numbers.
e. Skype, Microsoft Teams, and GroupMe.
i.  Emergency Services.  There are important differences between traditional
mobile or fixed line telephone services and Skype, Microsoft Teams, and GroupMe.
Microsoft is not required to offer access to Emergency Services for Skype, Microsoft
Teams, and GroupMe under any applicable local or national rules, regulations or law.
Skype software and products are not intended to support or carry emergency calls
to any type of hospitals, law enforcement agencies, medical care units or any other
kind of services that connect a user to emergency services personnel or public
safety answering points ("Emergency Services").
ii.  APIs or Broadcasting.  If you want to use Skype software and products in
connection with any broadcast, you must comply with the "Broadcast TOS"
at  https://www.skype.com/go/legal.broadcast. If you want to use any application
program interface ("API") exposed or made available by Skype you must comply
with the applicable licensing terms, which are available at www.skype.com/go/legal.
iii. Fair Use Policies. Fair usage policies may apply to your use of Skype software
and products. Please review these policies which are designed to protect against
fraud and abuse and may place limits on the type, duration or volume of calls or
messages that you are able to make. These policies are incorporated in these Terms
by 
reference. 
You 
can 
find 
these 
policies
at https://www.skype.com/go/terms.fairusage/.
iv. Mapping. Skype software and products contain features that allow you to submit
information to, or plot yourself on a map using, a mapping service. By using those
features, you agree to these Terms and the Google Maps terms available
at https://www.google.com/intl/en_ALL/help/terms_maps.html or such Google Maps
terms available in your country.

v. Personal/Noncommercial Use. The use of Skype software and products is for
your personal and noncommercial use. You are permitted to use Skype at work for
your own business communications.
vi. Skype Number/Skype To Go. If Microsoft provides you with a Skype Number
or Skype To Go number, you agree that you do not own the number or have a right
to retain that number forever. In certain countries, a number may be made available
to you by a Microsoft partner rather than Microsoft, and you may need to enter into
a separate agreement with such partner. For more details on Skype Number
see https://go.skype.com/home.skype-number.
vii. Skype Manager. A "Skype Manager Admin Account" is created and managed
by you, acting as an individual administrator of a Skype Manager group and not as a
business entity. You may link your individual Microsoft account to a Skype Manager
group ("Linked Account"). You may appoint additional administrators to your
Skype Manager group subject to their acceptance of these Terms. If you allocate
Skype Numbers to a Linked Account, you are responsible for compliance with any
requirements related to the residency or location of your Linked Account users. If
you choose to unlink a Linked Account from a Skype Manager group, any allocated
subscriptions, Skype Credit or Skype Numbers will not be retrievable and Your
Content or material associated with the unlinked account will no longer be
accessible by you. You agree to process any personal information of your Linked
Account users in accordance with all applicable data protection laws.
viii. Skype Charges. All prices for Skype paid products are inclusive of applicable
taxes, unless otherwise stated. The charges payable for calling phones outside of a
subscription consist of a connection fee (charged once per call) and a per-minute
rate as set out on www.skype.com/go/allrates. Call charges will be deducted from
your Skype Credit balance. Microsoft may change its calling rates at any time by
posting such change at www.skype.com/go/allrates. The new rate will apply to your
next call after publication of the new rates. Please check the latest rates before you
make your call. Fractional call minutes and fractional charges will be rounded up to
the next whole unit. In some countries, Skype paid products are provided by
Microsoft’s local partner and the partner’s terms of use will apply to such
transactions. Notwithstanding the foregoing, you may be entitled, under applicable
law, to a refund, upon request, of any pre-paid subscription balance in the event
you switch your Skype Number to another provider.
ix. Skype Credit. Microsoft does not guarantee that you will be able to use your
Skype Credit balance to purchase all Skype paid products. If you do not use your
Skype Credit for a period of 180-days, Microsoft will place your Skype Credit on
inactive status. You can reactivate the Skype Credit by following the reactivation link
at  https://www.skype.com/go/store.reactivate.credit. If you are located in Japan
and you buy Skype Credit from the Skype website, the preceding two sentences do
not apply to you and your Skype Credit shall expire 180 days after the date of
purchase. Once your credit expires, you will no longer be able to reactivate it or use
it. You can enable the Auto Recharge feature when you buy Skype Credit by ticking
the appropriate box. If enabled, your Skype Credit balance will be recharged with
the same amount and your chosen payment method every time your Skype balance
goes below the threshold set by Skype from time to time. If you purchased a
subscription with a payment method other than credit card, PayPal or Moneybookers
(Skrill), and you have enabled Auto-Recharge, your Skype Credit balance will be
recharged with the amount necessary to purchase your next recurring subscription.
You can disable Auto-Recharge at any time by accessing and changing your settings
in your account portal in Skype.

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Bing and MSN
Cortana
x. International Message Fees. GroupMe and Microsoft Teams currently uses US-
based numbers for each group created. Every text message sent to or received from
a GroupMe or Microsoft Teams number will count as an international text message
sent to or received from the United States. Please check with your provider for the
associated international rates.
f. Bing and MSN.
i. Bing and MSN Materials. The articles, text, photos, maps, videos, video players
and third-party material available on Bing and MSN, including through Microsoft
bots, applications and programs, are for your noncommercial, personal use only.
Other uses, including downloading, copying or redistributing these materials, or
using these materials or products to build your own products, are permitted only to
the extent specifically authorized by Microsoft or rights holders, or allowed by
applicable copyright law. Microsoft or other rights holders reserve all rights to the
material not expressly granted by Microsoft under the license terms, whether by
implication, estoppel, or otherwise.
ii. Bing Maps. You may not use Bird's eye imagery of the United States, Canada,
Mexico, New Zealand, Australia or Japan for governmental use without our separate
written approval.
iii. Bing Places. When you provide your Data or Your Content to Bing Places, you
grant Microsoft a worldwide, royalty-free intellectual property license to use,
reproduce, save, modify, aggregate, promote, transmit, display or distribute as part
of a service, and sub-license those rights to third parties.
g. Cortana.
i.  Personal Noncommercial Use.  Cortana is Microsoft’s personal assistant
Service. 
The 
features, 
services 
and 
content 
provided 
by 
Cortana
(collectively  "Cortana Services") are only for your personal and noncommercial
use.
ii.  Functionality and Content.  Cortana provides a range of features, some of
which are personalized. Cortana Services may allow you to access services,
information or functionality provided by other Microsoft Services or Third-Party Apps
and Services. The service-specific Terms of section 13 also apply to your use of
applicable Microsoft Services accessed through Cortana Services. Cortana provides
information for your planning purposes only and you should exercise your own
independent judgment when reviewing and relying on this information. Microsoft
does not guarantee the reliability, availability or timeliness of personalized
experiences provided by Cortana. Microsoft is not responsible if a Cortana feature
delays or prevents you from receiving, reviewing or sending a communication or
notification, or obtaining a service.
iii.  Third-Party Apps and Services.  As part of delivering the Cortana Services,
Cortana may suggest and help you interact with Third-Party Apps and Services

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Office Services
Microsoft Health Services
(third-party skills or connected services). If you choose, Cortana may exchange
information with Third-Party Apps and Services, such as your zip code and queries
and responses returned by the Third-Party App and Services, to help you obtain
requested services. Cortana may enable you to make purchases through Third-Party
Apps and Services using the account preferences and settings you have established
directly with those Third-Party Apps and Services. You can disconnect your Cortana
Service from Third-Party Apps and Services at any time. Your use of Cortana
Services to connect with Third-Party Apps and Services is subject to section 5 of
these Terms. Publishers of Third-Party Apps and Services may change or discontinue
the functionality or features of their Third-Party Apps and Services or integration
with Cortana Services. Microsoft is not responsible or liable for manufacturer
provided software or firmware.
iv.  Cortana-Enabled Devices.  Cortana-enabled devices are products or devices
that are enabled to access Cortana Services, or products or devices that are
compatible with Cortana Services. Cortana-enabled devices include third-party
devices or products that Microsoft does not own, manufacture, or develop. Microsoft
is not responsible or liable for these third-party devices or products.
v.  Software Updates.  We may automatically check your version of Cortana
Services software and download software updates or configuration change or
require any manufacturers of Cortana enabled devices to keep the Cortana Services
software up to date.
h. Office Services.
i. Microsoft 365 Home, Microsoft 365 Personal, Office Online, Sway, OneNote.com
and any other Microsoft 365 subscription or Office-branded Services are for your
personal, noncommercial use, unless you have commercial use rights under a
separate agreement with Microsoft. Use of apps such as Word, Excel, PowerPoint,
Outlook, OneDrive, Access and Publisher in Microsoft 365 Family, Microsoft 365
Personal and any other Microsoft 365 subscription Services is governed by
supplemental license terms located at https://aka.ms/useterms together with these
Terms.
ii. Outlook. Outlook includes use of Bing Maps. Any content provided through Bing
Maps, including geocodes, can only be used within the product through which the
content is provided. Your use of Bing Maps is governed by the Bing Maps End User
Terms of Use available at  go.microsoft.com/?linkid=9710837  and the Microsoft
Privacy Statement available at go.microsoft.com/fwlink/?LinkID=248686.
i. Microsoft Health Services.
Microsoft Band.  Microsoft Band device and application are not medical devices
and are intended for fitness and wellness purposes only. They are not designed or
intended for use in the diagnosis of disease or other conditions, or in the cure,
mitigation, treatment, or prevention of disease or other conditions. Microsoft is not

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Digital Goods
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OneDrive
Microsoft Rewards
responsible for any decision you make based on information you receive from
Microsoft Band.
j.  Digital Goods.  Through Microsoft Groove, Microsoft Movies & TV, Store, Xbox
Services and any other related and future services, Microsoft may enable you to obtain,
listen to, view, play or read (as the case may be) music, images, video, text, books,
games or other material ("Digital Goods") that you may get in digital form. The Digital
Goods are only for your personal, noncommercial entertainment use. You agree not to
redistribute, broadcast, publicly perform or publicly display or transfer any copies of the
Digital Goods. Digital Goods may be owned by Microsoft or by third parties. In all
circumstances, you understand and acknowledge that your rights with respect to Digital
Goods are limited by these Terms, copyright law, and the Usage Rules located
at  https://go.microsoft.com/fwlink/p/?LinkId=723143. You agree that you will not
attempt to modify any Digital Goods obtained through any of the Services for any reason
whatsoever, including for the purpose of disguising or changing ownership or source of
the Digital Goods. Microsoft or the owners of the Digital Goods may, from time to time,
remove Digital Goods from the Services without notice.
k. OneDrive.
i. Storage Allocation. If you have more content stored in your OneDrive account
than is provided to you under the terms of your free or paid subscription service for
OneDrive and you do not respond to notice from Microsoft to fix your account by
removing excess content or moving to a new subscription plan with more storage,
we reserve the right to close your account and delete or disable access to Your
Content on OneDrive.
ii. Service Performance. Depending on factors such as your equipment, internet
connection and Microsoft’s efforts to maintain the performance and integrity of its
service, you may occasionally experience delays in uploading or syncing content on
OneDrive.
l. Microsoft Rewards.
i. Microsoft Rewards (the "Program") enables you to earn redeemable points for
activities such as qualified searches, acquisitions, and other offers from Microsoft.
Offers may vary by market. A search is the act of an individual user manually
entering text for the good faith purpose of obtaining Bing search results for such
user’s own research purposes and does not include any query entered by a bot,
macro, or other automated or fraudulent means of any kind ("Search"). An
acquisition is the process of purchasing goods or downloading and acquiring a

license for digital content from Microsoft, whether free or paid ("Acquisition").
Rewards points are not offered for every purchase from Microsoft. Microsoft may
offer additional opportunities to earn points from time to time, and each points-
earning offer will not be available in perpetuity. Your earned points can be redeemed
for 
rewards 
listed 
on 
the 
redeem 
page
at  https://aka.ms/redeemrewards  ("Rewards"). For more information see the
Rewards section at support.microsoft.com (https://support.microsoft.com) ("FAQ").
1. Program Requirements. You need a valid Microsoft account and your devices
must 
meet 
the 
minimum 
system
requirements (https://account.microsoft.com/rewards/). The Program is open to
users who reside in the markets listed in the FAQ. Individuals can have no more
than one Program account, even if an individual has multiple email addresses,
and households are limited to six accounts. The Program is solely for your
personal and noncommercial use.
2.  Points.  Except for sharing points within your Microsoft family (limits may
apply) or donating your points to a nonprofit organization listed on the redeem
page, you cannot transfer points. Points are not your personal property, and
you may not obtain any cash or money in exchange for them. Points are
awarded to you on a promotional basis. You cannot purchase points. Microsoft
may limit the quantity of points or Rewards per person, per household, or over
a set period (e.g., a day) provided that you are not disadvantaged in breach of
good faith. You may redeem no more than 550,000 points per calendar year in
the Program. Points earned in the Program are not valid in, and may not be
used in combination with, any other program offered by Microsoft or third
parties.  Unredeemed points expire if you do not earn or redeem any
points for 18 months.
3.  Rewards.  You may redeem your points or you may contribute points to a
listed 
nonprofit 
organization 
by 
visiting 
the 
redeem
page  (https://aka.ms/redeemrewards) or by signing up for automatic
contributions to non-profit organizations through a giving program. There may
be a limited number of a particular Reward available, and those Rewards will be
delivered on a first-come, first-served basis. You may be required to provide
additional information, like your mailing address and a telephone number (other
than a VOIP or toll-free number), and you may also be asked to enter a fraud-
prevention code or sign additional legal documents to redeem points for
Rewards. Once you order a Reward, you cannot cancel it or return it for a
refund of points except in the case of defective products or as required by
applicable law. If you order a Reward that is out of stock or unavailable for
other reasons, we may substitute a Reward of comparable value or refund your
points. Microsoft may update the Rewards offered on the redeem page or
discontinue offering specific Rewards. Some Rewards may have age eligibility
requirements. Any such requirements will be included in the relevant offer. You
are responsible for all federal, state, and local taxes and any other costs of
accepting and using the Reward. Rewards will be emailed to the email address
associated with your Microsoft account, so keep your email address up to date.
Rewards that are undeliverable will not be reissued and are therefore forfeited.
Rewards are not for resale. For more information about contributing points
automatically 
to 
non-profit 
organizations, 
see 
the 
Give 
with 
Bing
FAQs (https://www.microsoft.com/rewards/give-mode-overview).
4.  Cancelling Your Participation in the Program.  If you no longer wish to
participate in the Microsoft Rewards program, follow the instructions on the opt
out page (https://account.microsoft.com/rewards/optout?confirm=false). If you
opt out, you will immediately lose all of your available points. Your Program

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Azure
Miscellaneous
account may be cancelled if you do not log in at least once in an 18-month
period. Additionally, Microsoft reserves the right to cancel the Program account
of a specific user for tampering with, abusing or defrauding the Program, or for
breach of these terms. Upon Program cancellation (by you or us) or if the
Program is suspended, you will have 90 days to redeem your points; otherwise,
those points will be forfeited. At the point of cancellation, your right to use the
Program and accrue future points ends.
5. Other Conditions. Microsoft reserves the right to disqualify you; disable your
access to the Program or your Rewards account; and/or withhold points,
Rewards and charitable contributions, if Microsoft believes you are tampering
with or abusing any aspect of the Program, ineligible to receive a Reward for
legal reasons (such as export laws), or may be engaging in activities that
violate these Terms.
m. Azure. Your use of the Azure service is governed by the terms and conditions of the
separate agreement under which you obtained the services, as detailed on the Microsoft
Azure Legal Information page at https://aka.ms/AA7z67v.
14. Miscellaneous. This section, and sections 1, 9 (for amounts incurred before the end of
these Terms), 10, 11, 12, 15, 17 and those that by their terms apply after these Terms end
will survive any termination or cancellation of these Terms. To the extent permitted by
applicable law, we may assign these Terms, subcontract our obligations under these Terms,
or sublicense our rights under these Terms, in whole or in part, at any time without notice to
you. You may not assign these Terms or transfer any rights to use the Services. This is the
entire agreement between you and Microsoft for your use of the Services. It supersedes any
prior agreements between you and Microsoft regarding your use of the Services. In entering
into these Terms, you have not relied on any statement, representation, warranty,
understanding, undertaking, promise or assurance other than as expressly set out in these
Terms. All parts of these Terms apply to the maximum extent permitted by relevant law. If a
court or arbitrator holds that we can't enforce a part of these Terms as written, we may
replace those terms with similar terms to the extent enforceable under the relevant law, but
the rest of these Terms won't change. These Terms are solely for your and our benefit. These
Terms are not for the benefit of any other person, except for Microsoft’s successors and
assigns. Section headings are for reference only and have no legal effect.
15.  Claims Must Be Filed Within One Year.  Any claim related to these Terms or the
Services must be filed in court (or arbitration if section 10.d applies) within one year of the
date you could first file the claim, unless your local law requires a longer time to file claims. If
not filed within that time, then it's permanently barred.
16.  Export Laws.  You must comply with all domestic and international export laws and
regulations that apply to the software and/or Services, which include restrictions on
destinations, end users, and end use. For further information on geographic and export
restrictions, visit https://www.microsoft.com/exporting.

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NOTICES
17.  Reservation of Rights and Feedback.  Except as expressly provided under these
Terms, Microsoft does not grant you a license or any other rights of any type under any
patents, know-how, copyrights, trade secrets, trademarks or other intellectual property
owned or controlled by Microsoft or any related entity, including but not limited to any name,
trade dress, logo or equivalents. If you give to Microsoft any idea, proposal, suggestion or
feedback, including without limitation ideas for new products, technologies, promotions,
product names, product feedback and product improvements ("Feedback"), you give to
Microsoft, without charge, royalties or other obligation to you, the right to make, have made,
create derivative works, use, share and commercialize your Feedback in any way and for any
purpose. You will not give Feedback that is subject to a license that requires Microsoft to
license its software, technologies or documentation to any third party because Microsoft
includes your Feedback in them.
Notices 
and 
procedure 
for 
making 
claims 
of 
intellectual 
property
infringement. Microsoft respects the intellectual property rights of third parties. If you wish
to send a notice of intellectual property infringement, including claims of copyright
infringement, 
please 
use 
our 
procedures 
for 
submitting 
Notices 
of
Infringement 
(https://www.microsoft.com/info/cpyrtInfrg.html). 
ONLY 
INQUIRIES
RELEVANT TO THIS PROCEDURE WILL RECEIVE A RESPONSE.
Microsoft uses the processes set out in Title 17, United States Code, Section 512 to respond
to notices of copyright infringement. In appropriate circumstances, Microsoft may also disable
or terminate accounts of users of Microsoft services who may be repeat infringers.
Notices 
and 
procedures 
regarding 
intellectual 
property 
concerns 
in
advertising. 
Please 
review 
our 
Intellectual 
Property
Guidelines  (https://go.microsoft.com/fwlink/?LinkId=243207) regarding intellectual property
concerns on our advertising network.
Copyright and trademark notices.  The Services are copyright © Microsoft Corporation
and/or its suppliers, One Microsoft Way, Redmond, WA 98052, U.S.A. All rights reserved. The
Terms incorporate Microsoft Trademark & Brand Guidelines  (https://www.microsoft.com/en-
us/legal/intellectualproperty/trademarks/usage/general.aspx) (as amended from time to
time). Microsoft and the names, logos, and icons of all Microsoft products, software, and
services may be either unregistered or registered trademarks of the Microsoft group of
companies in the United States and/or other jurisdictions. The following is a non-exhaustive
list 
of 
Microsoft’s 
trademarks 
at 
https://www.microsoft.com/en-
us/legal/intellectualproperty/trademarks/EN-US.aspx. The names of actual companies and
products may be the trademarks of their respective owners. Any rights not expressly granted
in these Terms are reserved. Certain software used in certain Microsoft website servers is
based in part on the work of the Independent JPEG Group. Copyright © 1991-1996 Thomas
G. Lane. All rights reserved. "gnuplot" software used in certain Microsoft website servers is
copyright © 1986‑1993 Thomas Williams, Colin Kelley. All rights reserved.
Medical notice.  Microsoft does not provide medical or any other health care advice,
diagnosis or treatment. Always seek the advice of your physician or other qualified health
care provider with any questions you may have regarding a medical condition, diet, fitness or
wellness program. Never disregard professional medical advice or delay in seeking it because
of information you accessed on or through the Services.
Stock quotes and index data (including index values). Financial information provided
through the Services is for your personal, noncommercial use only. You may not use any of
the finance data or marks of any third-party licensor in connection with the issuance,

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STANDARD APPLICATION LICENSE
TERMS
creation, sponsorship, trading, marketing, or promotion of any financial instruments or
investment products (for example, indices, derivatives, structured products, investment
funds, exchange-traded funds, investment portfolios, etc., where the price, return and/or
performance of the instrument or investment product is based on, related to, or intended to
track any of the finance data) without a separate written agreement with the third-party
licensor.
Financial notice.  Microsoft isn't a broker/dealer or registered investment advisor under
United States federal securities law or securities laws of other jurisdictions and doesn't advise
individuals as to the advisability of investing in, purchasing, or selling securities or other
financial products or services. Nothing contained in the Services is an offer or solicitation to
buy or sell any security. Neither Microsoft nor its licensors of stock quotes or index data
endorse or recommend any particular financial products or services. Nothing in the Services
is intended to be professional advice, including without limitation, investment or tax advice.
Notice about the H.264/AVC, MPEG-4 Visual, and VC-1 Video Standards.  The
software may include H.264/AVC, MPEG-4 Visual and/or VC-1 codec technology that may be
licensed by MPEG LA, L.L.C. This technology is a format for data compression of video
information. MPEG LA, L.L.C. requires this notice:
THIS PRODUCT IS LICENSED UNDER THE H.264/AVC, MPEG-4 VISUAL, AND THE VC-1
PATENT PORTFOLIO LICENSES FOR THE PERSONAL AND NONCOMMERCIAL USE OF A
CONSUMER TO (A) ENCODE VIDEO IN COMPLIANCE WITH THE STANDARDS ("VIDEO
STANDARDS") AND/OR (B) DECODE H.264/AVC, MPEG-4 VISUAL, AND VC-1 VIDEO THAT
WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE SUCH
VIDEO. NONE OF THE LICENSES EXTEND TO ANY OTHER PRODUCT REGARDLESS OF
WHETHER SUCH PRODUCT IS INCLUDED WITH THIS SOFTWARE IN A SINGLE ARTICLE. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE THE  MPEG LA
WEBSITE (https://www.mpegla.com).
For clarification purposes only, this notice does not limit or inhibit the use of the software
provided under these Terms for normal business uses that are personal to that business
which do not include (i) redistribution of the software to third parties, or (ii) creation of
material with the VIDEO STANDARDS compliant technologies for distribution to third parties.
STANDARD APPLICATION LICENSE TERMS
MICROSOFT STORE, MICROSOFT STORE ON WINDOWS, AND MICROSOFT STORE
ON XBOX
These license terms are an agreement between you and the application publisher. Please
read them. They apply to the software applications you download from the Microsoft Store,
the Microsoft Store on Windows or the Microsoft Store on Xbox (each of which is referred to
in these license terms as the "Store"), including any updates or supplements for the
application, unless the application comes with separate terms, in which case those terms
apply.
BY DOWNLOADING OR USING THE APPLICATION, OR ATTEMPTING TO DO ANY
OF THESE, YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THEM, YOU HAVE
NO RIGHT TO AND MUST NOT DOWNLOAD OR USE THE APPLICATION.

The application publisher means the entity licensing the application to you, as
identified in the Store.
If you comply with these license terms, you have the rights below.
1. INSTALLATION AND USE RIGHTS; EXPIRATION.  You may install and use the
application on Windows devices or Xbox consoles as described in Microsoft's  Usage
Rules  (https://go.microsoft.com/fwlink/p/?LinkId=723143). Microsoft reserves the right
to modify Microsoft's  Usage Rules  (https://go.microsoft.com/fwlink/p/?LinkId=723143)
at any time.
2. INTERNET-BASED SERVICES.
a. Consent for Internet-based or wireless services. If the application connects
to computer systems over the Internet, which may include via a wireless network,
using the application operates as your consent to the transmission of standard
device information (including but not limited to technical information about your
device, system and application software, and peripherals) for Internet-based or
wireless services. If other terms are presented in connection with your use of
services accessed using the application, those terms also apply.
b.  Misuse of Internet-based services.  You may not use any Internet-based
service in any way that could harm it or impair anyone else’s use of it or the wireless
network. You may not use the service to try to gain unauthorized access to any
service, data, account, or network by any means.
3. SCOPE OF LICENSE. The application is licensed, not sold. This agreement only gives
you some rights to use the application. If Microsoft disables the ability to use the
applications on your devices pursuant to your agreement with Microsoft, any associated
license rights will terminate. The application publisher reserves all other rights. Unless
applicable law gives you more rights despite this limitation, you may use the application
only as expressly permitted in this agreement. In doing so, you must comply with any
technical limitations in the application that only allow you to use it in certain ways. You
may not:
a. Work around any technical limitations in the application.
b. Reverse engineer, decompile, or disassemble the application, except and only to
the extent that applicable law expressly permits, despite this limitation.
c. Make more copies of the application than specified in this agreement or allowed
by applicable law, despite this limitation.
d. Publish or otherwise make the application available for others to copy.
e. Rent, lease, or lend the application.
f. Transfer the application or this agreement to any third party.
4. DOCUMENTATION. If documentation is provided with the application, you may copy
and use the documentation for personal reference purposes.
5. TECHNOLOGY AND EXPORT RESTRICTIONS. The application may be subject to
United States or international technology control or export laws and regulations. You
must comply with all domestic and international export laws and regulations that apply
to the technology used or supported by the application. These laws include restrictions
on destinations, end users, and end use. For information on Microsoft branded products,
go to the Microsoft exporting website (https://go.microsoft.com/fwlink/?linkid=868967).
6. SUPPORT SERVICES. Contact the application publisher to determine what support
services are available. Microsoft, your hardware manufacturer and your wireless carrier
(unless one of them is the application publisher) aren’t responsible for providing support
services for the application.

7. ENTIRE AGREEMENT. This agreement, any applicable privacy policy, any additional
terms that accompany the application, and the terms for supplements and updates are
the entire license agreement between you and application publisher for the application.
8. APPLICABLE LAW.
a. United States and Canada. If you acquired the application in the United
States or Canada, the laws of the state or province where you live (or, if a
business, where your principal place of business is located) govern the
interpretation of this agreement and applies to claims for breach of it, and
all other claims (including consumer protection, unfair competition, and
tort claims) regardless of conflict of laws principles.
b. Outside the United States and Canada. If you acquired the application
in any other country, the laws of that country apply.
9. LEGAL EFFECT. This agreement describes certain legal rights. You may have other
rights under the laws of your state or country. This agreement doesn’t change your
rights under the laws of your state or country if the laws of your state or country don’t
permit it to do so.
10. DISCLAIMER OF WARRANTY. Subject to applicable law, the application is
licensed "as-is", "with all faults" and "as available". You bear all risk of using
it. The application publisher, on behalf of itself, Microsoft (if Microsoft isn’t
the application publisher), wireless carriers over whose network the
application is provided, and each of our respective affiliates, vendors, agents
and suppliers ("Covered Parties"), gives no express warranties, guarantees, or
conditions in relation to the application. The entire risk as to the quality,
safety, comfort, and performance of the application is with you. Should the
application prove defective, you assume the entire cost of all necessary
servicing or repair. You may have additional consumer rights under your local
laws that this agreement can't change. To the extent permitted under your
local laws, Covered Parties exclude any implied warranties or conditions,
including those of merchantability, fitness for a particular purpose, safety,
comfort and non-infringement.
11.  LIMITATION ON AND EXCLUSION OF REMEDIES AND DAMAGES. To the
extent not prohibited by law, if you have any basis for recovering damages,
you can recover from the application publisher only direct damages up to the
amount you paid for the application or USD$1.00, whichever is greater.
Subject to applicable law, you will not, and waive any right to, seek to recover
any other damages, including consequential, lost profits, special, indirect or
incidental damages from the application publisher. If your local laws impose a
warranty, guarantee or condition even though these terms do not, subject to
applicable law, its duration is limited to 90-days from when you download the
application.
This limitation applies to:
Anything related to the application or services made available through the
application; and
Claims for breach of contract, warranty, guarantee, or condition; strict
liability, negligence, or other tort; violation of a statute or regulation; unjust
enrichment; or under any other theory; all to the extent permitted by
applicable law.
It also applies even if:
This remedy doesn’t fully compensate you for any losses; or

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Covered Services
The application publisher knew or should have known about the possibility of
the damages.
The following products, apps and services are covered by the Microsoft Services Agreement,
but may not be available in your market.
Account.microsoft.com
Bing Apps
Bing Dictionary
Bing Image and News (iOS)
Bing Maps
Bing Pages
Bing Rebates
Bing Search APIs/SDKs
Bing Search app
Bing Translator
Bing Webmaster
Bing.com
Bingplaces.com
Cortana skills by Microsoft
Cortana
Default Homepage and New Tab Page on Microsoft Edge
Dev Center App
Device Health App
Dictate
education.minecraft.net
Face Swap
Feedback Intake Tool for Azure Maps (aka “Azure Maps Feedback”)
Forms.microsoft.com
forzamotorsport.net
Groove Music Pass
Groove
GroupMe
LineBack
Maps App
Microsoft 365 Business Standard and Microsoft 365 Apps*
*Until a commercial domain is established for use of these services, at which time
separate Microsoft commercial terms will govern instead.
Microsoft 365 Consumer
Microsoft 365 Family
Microsoft 365 Personal
Microsoft Academic
Microsoft account
Microsoft Add-Ins for Skype
Microsoft Bots
Microsoft Educator Community
Microsoft Family
Microsoft Health
Microsoft Launcher
Microsoft Math Solver
Microsoft Movies & TV

Microsoft Pay
Microsoft Pix
Microsoft Research Interactive Science
Microsoft Research Open Data
Microsoft Search in Bing
Microsoft Soundscape
Microsoft Start
Microsoft Support and Recovery Assistant for Office 365
Microsoft Teams
Microsoft Translator
Microsoft Wallpaper
Microsoft XiaoIce
Minecraft games
Minecraft Realms Plus and Minecraft Realms
Mixer
MSN Dial Up
MSN Explorer
MSN Food & Drink
MSN Health & Fitness
MSN Money
MSN News
MSN Premium
MSN Sports
MSN Travel
MSN Weather
MSN.com
Next Lock Screen
Office 365 Pro Plus optional connected experiences
Office for the web (formerly Office Online)
Office in Microsoft 365 Consumer
Office in Microsoft 365 Family
Office in Microsoft 365 Personal
Office Store
Office Sway
Office.com
OneDrive.com
OneDrive
OneNote.com
Outlook.com
Paint 3D
Presentation Translator
Rinna
rise4fun
Seeing AI
Send
Skype in the Classroom
Skype Manager
Skype.com
Skype
Smart Search
Snip Insights
Spreadsheet Keyboard
Store
Sway.com
to-do.microsoft.com

Translator for Microsoft Edge
Translator Live
UrWeather
ux.microsoft.com
Video Breakdown
Visio Online
Web Translator
whiteboard.office.com
Windows games, apps and websites published by Microsoft
Windows Live Mail
Windows Live Writer
Windows Movie Maker
Windows Photo Gallery
Windows Store
Xbox Game Pass
Xbox Game Studios games, apps and websites
Xbox Live Gold
Xbox Live
Xbox Music
Xbox Store