service: name: Apple
sector: Various
date: 20.09.2021
document: text: Apple Media Services Terms and
Conditions
These terms and conditions create a contract between you and Apple (the “Agreement”). Please read the
Agreement carefully. To confirm your understanding and acceptance of the Agreement, click “Agree.”
A. INTRODUCTION TO OUR SERVICES
This Agreement governs your use of Apple’s Services (“Services” – e.g., and where available, App Store, Apple
Arcade, Apple Books, Apple Fitness+, Apple Music, Apple News, Apple News+, Apple One, Apple Podcasts,
Apple Podcast Subscriptions, Apple TV, Apple TV+, Apple TV Channels, Game Center, iTunes), through which
you can buy, get, license, rent or subscribe to content, Apps (as defined below), and other in-app services
(collectively, “Content”). Content may be offered through the Services by Apple or a third party. Our Services are
available for your use in your country or territory of residence (“Home Country”), as well as any other EU member
state in which you are temporarily present. By creating an account for use of the Services in a particular country
or territory you are specifying it as your Home Country. To use our Services, you need compatible hardware,
software (latest version recommended and sometimes required) and Internet access (fees may apply). Our
Services’ performance may be affected by these factors.
B. USING OUR SERVICES
PAYMENTS, TAXES, AND REFUNDS
You can acquire Content on our Services for free or for a charge, either of which is referred to as a “Transaction.”
By each Transaction you acquire a license to use the Content only. Each Transaction is an electronic contract
between you and Apple, and/or you and the entity providing the Content on our Services. However, if you are a
customer of Apple Distribution International Ltd., Apple Distribution International Ltd. is the merchant of record
for some Content you acquire from Apple Books, Apple Podcasts, or App Store) as displayed on the product
page and/or during the acquisition process for the relevant Service. In such case, you acquire the Content from
Apple Distribution International Ltd., which is licensed by the Content provider (e.g., App Provider (as defined
below), book publisher, etc.). When you make your first Transaction, we will ask you to choose how frequently we
should ask for your password for future Transactions. If you enable Touch ID for Transactions, we will ask you to
authenticate all Transactions with your fingerprint, and if you enable Face ID for Transactions, we will ask you to
authenticate all Transactions using facial recognition. Manage your password settings at any time by following
these instructions: https://support.apple.com/HT204030.
Apple will charge your selected payment method (such as your credit card, debit card, gift card/code, or other
method available in your Home Country) for any paid Transactions, including any applicable taxes. If you have
also added it to your Apple Wallet, Apple may charge your selected payment method in Apple Wallet using Apple
Pay. You can associate multiple payment methods with your Apple ID, and you agree that Apple may store and
charge those payment methods for Transactions. Your primary payment method appears at the top of your
account settings payments page.
If your primary payment method cannot be charged for any reason (such as expiration or insufficient funds), you
authorize Apple to attempt to charge your other eligible payment methods in order from top to bottom as they
appear on your account settings payments page.   If we cannot charge you, you remain responsible for any
uncollected amounts, and we may attempt to charge you again or request that you provide another payment
method. If you pre-order Content, you will be charged when the Content is delivered to you (unless you cancel
prior to the Content’s availability). In accordance with local law, Apple may automatically update your payment
information regarding your payment methods if provided such information by the payment networks or your
financial institutions. For more details about how Transactions are billed, please
visit http://support.apple.com/HT201359. You agree to receipt of all invoices in an electronic format, which may
include email. Content prices may change at any time. If technical problems prevent or unreasonably delay
delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price
paid, as determined by Apple. From time to time, Apple may suspend or cancel payment or refuse a refund
request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a
corresponding counterclaim. Terms related to store credit and gift cards/codes are available
here: https://www.apple.com/legal/internet-services/itunes/giftcards/.
Right of cancellation: If you choose to cancel your order, you may do so within 14 days from when you received
your receipt without giving any reason.
To cancel your order, you must inform us of your decision. To ensure immediate processing we recommend you
use Report a Problem to cancel all items with the exception of Complete My Season and unredeemed iTunes
Gifts purchased directly from Apple, which can be cancelled by contacting iTunes Support. Subscription services
can only be cancelled following the initial subscription and not upon each automatic renewal. You also have the

right to inform us using the model cancellation form below or by making any other clear statement. If you use
Report a Problem we will communicate acknowledgement of receipt of your cancellation to you without delay.
To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period
has expired.
Effects of cancellation: We will reimburse you no later than 14 days from the day on which we receive your
cancellation notice. We will use the same means of payment as you used for the transaction, and you will not
incur any fees for such reimbursement.
Exception to the right of cancellation: You cannot cancel your order for the supply of Content if the delivery has
started upon your request and acknowledgement that you thereby lose your cancellation right.
Model cancellation form:
- To Apple Distribution International Ltd., iTunes Store Customer Support, Hollyhill Industrial Estate, Hollyhill,
Cork, Republic of Ireland:
- I hereby give notice that I withdraw from my contract for the following:
[INSERT ORDER ID, ITEM, ARTIST AND TYPE]
- Ordered on [INSERT DATE] / received on [INSERT DATE]
- Name of consumer
- Address of consumer
- Email address of consumer (optional)
- Date
ACCOUNT
Using our Services and accessing your Content may require an Apple ID. An Apple ID is the account you use
across Apple’s ecosystem. Use of Game Center is subject to this Agreement and also requires a Game Center
account. Your account is valuable, and you are responsible for maintaining its confidentiality and security. Apple
is not responsible for any losses arising from the unauthorized use of your account. Please contact Apple if you
suspect that your account has been compromised.
You must be age 13 (or equivalent minimum age in your Home Country, as set forth in the registration process) to
create an account and use our Services. Apple IDs for persons under this age can be created by a parent or legal
guardian using Family Sharing or by an approved educational institution. A parent or legal guardian who is
creating an account for a child under the age of majority should review this Agreement with the child to ensure
that they both understand it.
You may add, notify, or remove a Legacy Contact for your Apple ID as described
in http://support.apple.com/HT212360. A Legacy Contact’s access to your Apple ID is limited as described
in http://support.apple.com/HT212361.
PRIVACY
Your use of our Services is subject to Apple’s Privacy Policy, which is available
at https://www.apple.com/legal/privacy/.
SERVICES AND CONTENT USAGE RULES
Your use of the Services and Content must follow the rules set forth in this section (“Usage Rules”). Any other
use of the Services and Content is a material breach of this Agreement. Apple may monitor your use of the
Services and Content to ensure that you are following these Usage Rules.
All Services:
- You may use the Services and Content only for personal, noncommercial purposes (except as set forth in the
App Store Content section below).
- Apple’s delivery of Services or Content does not transfer any commercial or promotional use rights to you, and
does not constitute a grant or waiver of any rights of the copyright owners.
- You can use Content from up to five different Apple IDs on each device.
- For any Service, you can have up to 10 devices (but only a maximum of 5 computers) signed in with your Apple
ID at one time, though simultaneous streams or downloads of Content may be limited to a lower number of
devices as set out below under Apple Music and Apple TV content. Each computer must also be authorized
using the same Apple ID (to learn more about authorization of computers,

visit https://support.apple.com/HT201251). Devices can be associated with a different Apple ID once every 90
days. 
- Manipulating play counts, downloads, ratings, or reviews via any means — such as (i) using a bot, script, or
automated process; or (ii) providing or accepting any kind of compensation or incentive — is prohibited.
- It is your responsibility not to lose, destroy, or damage Content once downloaded. We encourage you to back
up your Content regularly.
- You may not tamper with or circumvent any security technology included with the Services.
- You may access our Services only using Apple’s software, and may not modify or use modified versions of
such software.
- Video Content requires an HDCP connection.
Audio and Video Content Sales and Rentals:
- You can use Digital Rights Management (DRM)-free Content on a reasonable number of compatible devices
that you own or control. DRM-protected Content can be used on up to five computers and any number of
devices that you sync to from those computers.
- Content rentals are viewable on a single device at a time, and must be played within 30 days, and completed
within 48 hours of the start of play (stopping, pausing or restarting does not extend this period).
- You may burn an audio playlist of purchased music to disc for listening purposes up to seven times; this
limitation does not apply to DRM-free Content. Other Content may not be burned to disc. You may use the disc
to which you have burned your Content in the same ways in which you may use a disc purchased from a retail
store, subject to local copyright laws.
- Purchased Content will generally remain available for you to download, redownload, or otherwise access from
Apple. Though it is unlikely, subsequent to your purchase, Content may be removed from the Services (for
instance, because the provider removed it) and become unavailable for further download or access from Apple.
To ensure your ability to continue enjoying Content, we encourage you to download all purchased Content to a
device in your possession and to back it up.
App Store Content:
- The term “Apps” includes apps and App Clips for any Apple platform and/or operating system, including any
in-app purchases, extensions (such as keyboards), stickers, and subscriptions made available in such apps or
App Clips.
- Individuals acting on behalf of a commercial enterprise, governmental organization or educational institution (an
“Enterprise”) may download and sync non-Arcade Apps for use by either (i) a single individual on one or more
devices owned or controlled by an Enterprise; or (ii) multiple individuals on a single shared device owned or
controlled by an Enterprise. For the sake of clarity, each device used serially or collectively by multiple users
requires a separate license.
Apple Music:
- An Individual Apple Music membership allows you to stream on a single device at a time; a Family membership
allows you or your Family members to stream on up to six devices at a time.
Apple Arcade:
- Apple Arcade Apps may only be downloaded, or redownloaded, with a valid Apple Arcade trial or subscription.
- If your subscription ends, Apps downloaded via Apple Arcade will no longer be accessible to you.
Apple TV Content:
- For most channels, you can stream Content on up to three devices simultaneously.
- Learn more about Apple TV Content Usage Rules at https://support.apple.com/HT210074.
DOWNLOADS
You may be limited in the amount of Content you may download, and some downloaded Content may expire
after a given amount of time after downloaded or first played. Certain Content may not be available for download
at all.
You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in
with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your
Home Country at https://support.apple.com/HT204632. Content may not be available for Redownload if that
Content is no longer offered on our Services.

Content also may be removed from our Services at any time, after which it cannot be downloaded,
redownloaded, or otherwise accessed from Apple.
SUBSCRIPTIONS
The Services and certain Apps may allow you to purchase access to Content or Services on a subscription basis
(“Paid Subscriptions”). Paid Subscriptions automatically renew until cancelled in the Manage Subscriptions
section of your account settings. To learn more about cancelling your subscriptions,
visit https://support.apple.com/HT202039. We will notify you if the price of a Paid Subscription increases and, if
required, seek your consent to continue. You will be charged no more than 24 hours prior to the start of the latest
Paid Subscription period. If we cannot charge your payment method for any reason (such as expiration or
insufficient funds), and you have not cancelled the Paid Subscription, you remain responsible for any uncollected
amounts, and we will attempt to charge the payment method as you may update your payment method
information. This may result in a change to the start of your next Paid Subscription period and may change the
date on which you are billed for each period. We reserve the right to cancel your Paid Subscription if we are
unable to successfully charge your payment method to renew your subscription. Certain Paid Subscriptions may
offer a free trial prior to charging your payment method. If you decide to unsubscribe from a Paid Subscription
before we start charging your payment method, cancel the subscription at least 24 hours before the free trial
ends.
If you start a free trial to a Paid Subscription offered by Apple as Content provider (an “Apple Paid Subscription”)
and cancel before it ends, you cannot reactivate the free trial.
Free trials or free offers to Apple Paid Subscriptions, excluding iCloud, cannot be combined with any free trials or
offers of Apple One.  If you are in a free trial or free offer for any Apple Paid Subscriptions, and you subscribe to
Apple One, your free trial(s) or offer(s) will not be paused even if you have access to such Apple Paid
Subscription(s) through your Apple One subscription.  You acknowledge that your free trial or free offer may
expire while you are a Paid Subscriber to Apple One, and Apple shall have no obligation to reinstate, reimburse,
or otherwise compensate you for any part of such expired free trial or free offer.
When your Paid Subscription to any Service or Content ends, you will lose access to any functionality or Content
of that Service that requires a Paid Subscription.
CONTENT AND SERVICE AVAILABILITY
Terms found in this Agreement that relate to Services, Content types, features or functionality not available in
your Home Country are not applicable to you unless and until they become available to you. To see the Content
types available to you in your Home Country, go to the Services or visit https://support.apple.com/HT204411.
Certain Services and Content available to you in your Home Country may not be available to you when traveling
outside of your Home Country except if required by law.
THIRD-PARTY DEVICES AND EQUIPMENT
You may not be able to use all features of the Services when accessing them on a non-Apple-branded device.
Additionally, certain Services may require, direct, or suggest you use third-party equipment in some
circumstances and/or for certain activities; such use is subject to the terms and conditions of such equipment
and should be made in accordance with the applicable manufacturer’s instructions. By using the Services, you
agree that Apple may automatically download and install minor updates to its software on third-party equipment
from time to time.
C. YOUR SUBMISSIONS TO OUR SERVICES
Our Services may allow you to submit or post materials such as comments, ratings and reviews, pictures,
videos, and podcasts (including associated metadata and artwork). Your use of such features must comply with
the Submissions Guidelines below, which may be updated from time to time, and if we become aware of
materials that violate our Submission Guidelines we will remove them. If you see materials that do not comply
with the Submissions Guidelines, please use the Report a Concern feature. Except to the extent prohibited by
law, you hereby grant Apple a worldwide, royalty-free, perpetual, nonexclusive license to use the materials you
submit within the Services and related marketing, and Apple internal purposes. Apple may monitor and decide to
remove or edit any submitted material.
Submissions Guidelines: You may not use the Services to:
- post any materials that (i) you do not have permission, right or license to use, or (ii) infringe on the rights of any
third party;
- post objectionable, offensive, unlawful, deceptive, inaccurate, or harmful content;
- post personal, private or confidential information belonging to others;
- request personal information from a minor;
- impersonate or misrepresent your affiliation with another person, or entity;

- post or transmit spam, including but not limited to unsolicited or unauthorized advertising, promotional
materials, or informational announcements;
- post, modify, or remove a rating or review in exchange for any kind of compensation or incentive; 
- post a dishonest, abusive, harmful, misleading, or bad-faith rating or review, or a rating or review that is
irrelevant to the Content being reviewed;
- plan or engage in any illegal, fraudulent, or manipulative activity.
D. FAMILY SHARING
The organizer of a Family (“Organizer”) must be 18 years or older and the parent or legal guardian of any Family
member under age 13 or the equivalent minimum age in their Home Country (as set forth in the registration
process). Apple devices are required for access to all of the Family Sharing features.
Purchase Sharing: Family Sharing’s Purchase Sharing feature allows eligible Content to be shared among up to
six members of a Family. The Organizer invites other members to participate, and agrees to pay for all
Transactions initiated by Family members. The Organizer's eligible payment methods are used to pay for any
Transaction initiated by a Family member (except when the Family member’s account has store credit, which is
always used first). Family members are acting as agents for the Organizer when the Organizer’s eligible payment
methods are used. The Organizer hereby agrees (1) to pay for such Transactions; (2) that Transactions initiated by
Family members are authorized; and (3) Transactions will be charged to eligible payment methods in the manner
indicated in Section B above. Organizers are responsible for complying with their payment method contracts,
and assume all risk related to sharing access to their eligible payment methods with Family members. A receipt
or invoice for any Family member Transaction is sent to the initiating Family member and the Organizer.
Ask to Buy: Ask to Buy is a convenient feature that allows an Organizer to approve Transactions initiated by a
Family member under age 18 (or the equivalent age of majority in your Home Country). The Organizer must be
the parent or legal guardian of any Family member for whom Ask to Buy is activated. Content shared by Family
members or acquired via content codes may not be subject to Ask to Buy.
Family Member changes: When a Family member leaves or is removed from the Family, the remaining Family
members may no longer be able to access the former member’s Content, including Content acquired with the
Organizer’s payment method.
Family Sharing Rules: You can only belong to one Family at a time, and may join any Family no more than twice
per year. You can change the Apple ID you associate with a Family no more than once every 90 days. All Family
members must share the same Home Country. Not all Content, including In-App Purchases, subscriptions, and
some previously acquired Apps, are eligible for Purchase Sharing. Apple TV+, Apple TV Channels, Apple One
Family, Apple One Premier, Apple Music Family, Apple Arcade, Apple News+, and Apple Fitness+ subscriptions
are automatically enabled for Family Sharing. Subscriptions shared by a Family may be subject to Content usage
limitations on a per subscription basis.
E. PERSONALIZED RECOMMENDATION FEATURES
The Services may recommend Content to you based on your downloads, purchases and other activities. You
may opt out from receiving such personalized recommendations for some Services in your account settings.
F. ADDITIONAL ITUNES STORE TERMS
SEASON PASS AND MULTI-PASS
A Pass allows you to purchase and receive television Content as it becomes available. A Season Pass applies to
television Content that has a limited number of episodes per season; a Multi-Pass applies to television Content
that is available on an ongoing basis. The full price of a Season Pass or Multi-Pass is charged at the time of the
Transaction. Season Pass or Multi-Pass Content is available for download up to 90 days after the last episode
becomes available. If automatic renewal is selected when you obtain a Multi-Pass, you will be charged the full
price of each subsequent Multi-Pass cycle. You can turn off automatic renewal at least 24 hours prior to the
beginning of the next Multi-Pass cycle in your account settings. If a Content provider delivers to Apple fewer TV
episodes than planned when you purchased a Season Pass, we will credit to your Apple ID the retail value of the
corresponding number of episodes that were not provided to Apple.
G. ADDITIONAL APP STORE TERMS (EXCLUDING APPLE ARCADE APPS)
LICENSE OF APP STORE CONTENT
App licenses are provided to you by Apple or a third party developer (“App Provider”). If you are a customer of
Apple Distribution International Ltd., the merchant of record is Apple Distribution International Ltd., which means
that you acquire the App license from Apple Distribution International Ltd., but the App is licensed by the App
Provider. An App licensed by Apple is an “Apple App;” an App licensed by an App Provider is a “Third Party
App.” Apple acts as an agent for App Providers in providing the App Store and is not a party to the sales
contract or user agreement between you and the App Provider. Any App that you acquire is governed by the
Licensed Application End User License Agreement (“Standard EULA”) set forth below, unless Apple or the App

Provider provides an overriding custom license agreement (“Custom EULA”). The App Provider of any Third
Party App is solely responsible for its content, warranties, and claims that you may have related to the Third Party
App. You acknowledge and agree that Apple is a third-party beneficiary of the Standard EULA or Custom EULA
applicable to each Third Party App and may therefore enforce such agreement. Certain Apps, such as stickers
and iMessage apps, may not appear on the device springboard but can be accessed and used in the Messages
app drawer.
IN-APP PURCHASES
Apps may offer content, services or functionality for use within such Apps (“In-App Purchases”). In-App
Purchases that are consumed during the use of the App (for example, virtual gems) cannot be transferred among
devices and can be downloaded only once. You must authenticate your account before making In-App
Purchases – separate from any authentication to obtain other Content – by entering your password or using
Touch ID or Face ID. You will be able to make additional In-App Purchases for fifteen minutes without re-
authenticating unless you’ve asked us to require a password for every purchase or have enabled Touch ID or
Face ID. You can turn off the ability to make In-App Purchases by following these
instructions: https://support.apple.com/HT201304.
APP MAINTENANCE AND SUPPORT
Apple is responsible for providing maintenance and support for Apple Apps only, or as required under applicable
law. App Providers are responsible for providing maintenance and support for Third Party Apps.
APP BUNDLES
Some Apps may be sold together as a bundle (“App Bundle”). The price displayed with an App Bundle is the
price you will be charged upon purchasing the App Bundle. The App Bundle price may be reduced to account
for Apps you have already purchased or acquired, but may include a minimum charge to complete the App
Bundle.
LICENSED APPLICATION END USER LICENSE AGREEMENT
Apps made available through the App Store are licensed, not sold, to you. Your license to each App is subject to
your prior acceptance of either this Licensed Application End User License Agreement (“Standard EULA”), or a
custom end user license agreement between you and the Application Provider (“Custom EULA”), if one is
provided. Your license to any Apple App under this Standard EULA or Custom EULA is granted by Apple, and
your license to any Third Party App under this Standard EULA or Custom EULA is granted by the Application
Provider of that Third Party App. Any App that is subject to this Standard EULA is referred to herein as the
“Licensed Application.” The Application Provider or Apple as applicable (“Licensor”) reserves all rights in and to
the Licensed Application not expressly granted to you under this Standard EULA.
a. Scope of License: Licensor grants to you a nontransferable license to use the Licensed Application on any
Apple-branded products that you own or control and as permitted by the Usage Rules. The terms of this
Standard EULA will govern any content, materials, or services accessible from or purchased within the Licensed
Application as well as upgrades provided by Licensor that replace or supplement the original Licensed
Application, unless such upgrade is accompanied by a Custom EULA. Except as provided in the Usage Rules,
you may not distribute or make the Licensed Application available over a network where it could be used by
multiple devices at the same time. You may not transfer, redistribute or sublicense the Licensed Application
except as expressly permitted in this Agreement and, if you sell your Apple Device to a third party, you must
remove the Licensed Application from the Apple Device before doing so. You may not copy (except as permitted
by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of,
modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and
only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be
permitted by the licensing terms governing use of any open-sourced components included with the Licensed
Application).
b. Consent to Use of Data: You agree that Licensor may collect and use technical data and related information—
including but not limited to technical information about your device, system and application software, and
peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and
other services to you (if any) related to the Licensed Application. Licensor may use this information, as long as it
is in a form that does not personally identify you, to improve its products or to provide services or technologies to
you.
c. Termination. This Standard EULA is effective until terminated by you or Licensor. Your rights under this
Standard EULA will terminate automatically if you fail to comply with any of its terms.
d. External Services. The Licensed Application may enable access to Licensor’s and/or third-party services and
websites (collectively and individually, "External Services"). You agree to use the External Services at your sole
risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External
Services, and shall not be liable for any such third-party External Services. Data displayed by any Licensed
Application or External Service, including but not limited to financial, medical and location information, is for
general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External
Services in any manner that is inconsistent with the terms of this Standard EULA or that infringes the intellectual

property rights of Licensor or any third party. You agree not to use the External Services to harass, abuse, stalk,
threaten or defame any person or entity, and that Licensor is not responsible for any such use. External Services
may not be available in all languages or in your Home Country, and may not be appropriate or available for use in
any particular location. To the extent you choose to use such External Services, you are solely responsible for
compliance with any applicable laws. Licensor reserves the right to change, suspend, remove, disable or impose
access restrictions or limits on any External Services at any time without notice or liability to you.
e. WARRANTY: Licensor will use reasonable care and skill with respect to the provision of the Licensed
Application and any External Services performed or provided by the Licensed Application to you. Licensor does
not make any other promises or warranties about the External Services and in particular does not warrant that:
(i) your used of the External Services will be uninterrupted or error-free;
(ii) the External Services will be free from loss, corruption, attack, viruses, interference, hacking, or other security
intrusion, and Licensor disclaims any liability relating thereto. You shall be responsible for backing up your own
system, including any Licensed Application that is stored on your system.
f. Limitation of Liability.
(i) Except as set out in section (ii) hereunder, in no case shall Licensor, its directors, officers, employees, affiliates,
agents, contractors, principals or licensors be liable for any loss or damage caused by Licensor, its employees or
agents where:
(1) there is no breach of a legal duty of care owed to you by Licensor or by any of its employees or agents;
(2) it is not a reasonably foreseeable result of any such breach;
(3) any increase in loss or damage results from breach by you of any term of this End User Licence Agreement
("Agreement");
(4) it results from a decision by Licensor to warn you, to suspend or terminate your access to the External
Services, or to take any other action during the investigation of a suspected violation or as a result of Licensor’s
conclusion that a violation of this Agreement has occurred;
(5) it relates to loss of income, business or profits, or any loss or corruption of data in connection with your use of
the Licensed Application.
(ii) Nothing in this Agreement removes or limits Licensor’s liability for fraud, gross negligence, wilful misconduct,
or for death or personal injury caused by its negligence.
g. You may not use or otherwise export or re-export the Licensed Application except as authorized by United
States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but
without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed
countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S.
Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent
and warrant that you are not located in any such country or on any such list. You also agree that you will not use
these products for any purposes prohibited by United States law, including, without limitation, the development,
design, manufacture, or production of nuclear, missile, or chemical or biological weapons.
h. U.S. Government End Users. The Licensed Application and related documentation are "Commercial Items",
as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial
Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as
applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the
Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end
users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the
United States.
i. Except to the extent expressly provided in the following paragraph, this Agreement and the relationship
between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law
provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within
the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement. If (a) you are
not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d)
you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from
this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law
provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state,
province or country identified below whose law governs:
If you are a resident of any European Union country or the United Kingdom, Switzerland, Norway or Iceland, the
governing law and forum shall be the laws and courts of your usual place of residence.
Specifically excluded from application to this Agreement is that law known as the United Nations Convention on
the International Sale of Goods.

H. ADDITIONAL TERMS FOR CERTAIN CONTENT ACQUIRED FROM THIRD PARTIES
Some Content available in Apple Books, App Store, and Apple Podcasts (including Apple Podcast
Subscriptions) are acquired by You from the third-party provider of such Content (as displayed on the product
page and/or during the acquisition process for the relevant Content), not Apple. For example, Apple Books
Content is acquired from book publishers, not Apple. In such case, Apple acts as an agent for the Content
provider in providing the Content to you, and therefore Apple is not a party to the Transaction between you and
the Content provider. However, if you are a customer of Apple Distribution International Ltd., Apple Distribution
International Ltd. is the merchant of record for the Content you acquire, but such Content is licensed by the
Content provider. The Content provider reserves the right to enforce the terms of use relating to such Content.
The Content provider is solely responsible for such Content, any warranties to the extent that such warranties
have not been disclaimed, and any claims that you or any other party may have relating to such Content.
I. ADDITIONAL APPLE MUSIC TERMS
iCloud Music Library is an Apple Music feature that allows you to access your matched or uploaded songs,
playlists and music videos acquired from Apple Music, the iTunes Store or another source (“iCloud Music Library
Content”) on your Apple Music-enabled devices. iCloud Music Library is turned on automatically when you set
up your Apple Music membership. iCloud Music Library collects information about your iCloud Music Library
Content. This information is associated with your Apple ID, and compared to iCloud Music Library Content
currently available on Apple Music. iCloud Music Library Content that is not matched is uploaded to Apple’s
iCloud Music Library servers (in a format determined by Apple). You can upload up to 100,000 songs. Songs
acquired from the iTunes Store do not count against this limit. Songs that do not meet certain criteria (for
example, excessively large files) or that are not authorized for your device are not eligible for iCloud Music
Library. When you use iCloud Music Library, Apple logs information such as the tracks you play, stop or skip, the
devices you use, and the time and duration of playback. You agree to use iCloud Music Library only for lawfully
acquired content. iCloud Music Library is provided on an “AS IS” basis and could contain errors or inaccuracies.
You should back up your data and information prior to using iCloud Music Library. If you are not an Apple Music
member, you may purchase an iTunes Match subscription, which uses iCloud Music Library. When your Apple
Music membership ends, you will lose access to your iCloud Music Library, including iCloud Music Library
Content that is uploaded to iCloud Music Library servers.
J. ADDITIONAL APPLE FITNESS+ TERMS
Apple Fitness+ is for entertainment and/or informational purposes only and is not intended to provide any
medical advice. You should always seek the advice of an appropriately qualified healthcare professional
regarding (a) the safety and advisability of any given activity, or (b) any specific medical condition or symptoms.
K. CARRIER MEMBERSHIP
Where available, you may be offered to purchase a Service membership from your wireless carrier (a “Carrier
Membership”). If you purchase a Carrier Membership, your carrier is the merchant of record, which means that
you acquire the Service license from your carrier, which will bill you for the cost of your Service membership, but
the Service is licensed and provided by Apple. Your purchase relationship with the carrier is governed by the
carrier’s terms and conditions, not this Agreement, and any billing disputes related to a Carrier Membership must
be directed to your carrier, not Apple. By using a Service through a Carrier Membership, you agree that your
carrier may exchange your carrier account information, telephone number and subscription information with
Apple, and that Apple may use this information to determine the status of your Carrier Membership.
L. MISCELLANEOUS TERMS APPLICABLE TO ALL SERVICES
DEFINITION OF APPLE
Depending on your Home Country, “Apple” means:
Apple Inc., located at One Apple Park Way, Cupertino, California, for users in the United States, including Puerto
Rico;
Apple Canada Inc., located at 120 Bremner Blvd., Suite 1600, Toronto ON M5J 0A8, Canada for users in
Canada;
Apple Services LATAM LLC, located at 1 Alhambra Plaza, Ste 700 Coral Gables, Florida, for users in Mexico,
Central or South America, or any Caribbean country or territory (excluding Puerto Rico);
iTunes K.K., located at Roppongi Hills, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6140, Tokyo for users in Japan;
Apple Pty Limited, located at Level 3, 20 Martin Place, Sydney NSW 2000, Australia, for users in Australia or New
Zealand, including in any of their territories, or affiliated jurisdictions; and
Apple Distribution International Ltd., located at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland, for all
other users.
CONTRACT CHANGES

Apple reserves the right at any time to modify this Agreement and to add new or additional terms or conditions
on your use of the Services. Such modifications and additional terms and conditions will be communicated to
you and if accepted, will be effective immediately and will be incorporated into this Agreement. In the event you
refuse to accept such changes, Apple will have the right to terminate the Agreement.
THIRD-PARTY MATERIALS
Apple is not responsible or liable for third party materials included within or linked from the Content or the
Services.
INTELLECTUAL PROPERTY
You agree that the Services, including but not limited to Content, graphics, user interface, audio clips, video clips,
editorial content, and the scripts and software used to implement the Services, contain proprietary information
and material that is owned by Apple and/or its licensors, and is protected by applicable intellectual property and
other laws, including but not limited to copyright. You agree that you will not use such proprietary information or
materials in any way whatsoever except for use of the Services for personal, noncommercial uses in compliance
with this Agreement. No portion of the Content or Services may be transferred or reproduced in any form or by
any means, except as expressly permitted by this Agreement. You agree not to modify, rent, loan, sell, share, or
distribute the Services or Content in any manner, and you shall not exploit the Services in any manner not
expressly authorized.
The Apple name, the Apple logo, iTunes, iTunes Store, App Store, Apple Books, Apple Music, Apple TV, Apple
TV+, Apple Arcade, Apple News, Apple News+, Apple One, Apple Podcasts, Apple Fitness+, and other Apple
trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or
registered trademarks of Apple in the U.S. and other countries throughout the world. You are granted no right or
license with respect to any of the aforesaid trademarks.
COPYRIGHT
Unless otherwise noted, Services and Content provided by Apple are copyrights of Apple Inc. and its
subsidiaries.
If you believe that any Content available through the Services infringe a copyright claimed by you, please contact
Apple at the following locations:
- Third Party Apps: https://www.apple.com/legal/internet-services/itunes/appstorenotices/
- Apple Books: https://www.apple.com/legal/internet-services/itunes/applebooksnotices/
- Apple TV+ and Apple Fitness+: https://www.apple.com/legal/internet-services/itunes/appletvplusnotices/
- Apple News: https://www.apple.com/legal/internet-services/itunes/applenewsnotices/
- All other Services (including but not limited to iTunes Store, Apple Music, and Apple
Podcasts): https://www.apple.com/legal/internet-services/itunes/itunesstorenotices/
TERMINATION AND SUSPENSION OF SERVICES
If you fail, or Apple suspects that you have failed, to comply with any of the provisions of this Agreement, Apple
may, without notice to you: (i) terminate this Agreement and/or your Apple ID, and you will remain liable for all
amounts due under your Apple ID up to and including the date of termination; and/or (ii) terminate your license to
the software; and/or (iii) preclude your access to the Services.
Apple further reserves the right to modify, suspend, or discontinue the Services (or any part or Content thereof) at
any time with or without notice to you, and Apple will not be liable to you or to any third party should it exercise
such rights. To the extent possible, Apple will warn you in advance of any modification, suspension or
discontinuance of the Service. Termination of the Service will not affect the Content that you have already
acquired. However, you may be unable to authorise additional computers to use the Content.
DISCLAIMER OF WARRANTIES; LIABILITY LIMITATIONS
a. Apple will provide the Services with reasonable care and skill. Apple does not make any other promises or
warranties about the Services and in particular does not warrant that:
(i) your use of the Service will be uninterrupted or error-free. You agree that from time to time Apple may remove
the Service for indefinite periods of time, or cancel the Services at any time for technical or operational reasons
and will, to the extent practicable, notify you of this;
(ii) the Services will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion
which shall be events of Force Majeure, and Apple disclaims any liability relating thereto. You shall be responsible
for backing up your own system, including any Content purchased, acquired or rented from the Service.
b. YOU AGREE THAT UNLESS REQUIRED BY APPLICABLE LAW, APPLE HAS NO RESPONSIBILITY TO
CONTINUE MAKING CONTENT AVAILABLE TO YOU THROUGH OUR SERVICES, AND APPLE WILL NOT BE

LIABLE TO YOU IF CONTENT, INCLUDING PURCHASED CONTENT, BECOMES UNAVAILABLE FOR
DOWNLOAD OR STREAMING.
c. Except as set out in (e) below, or in the event that you are exercising any applicable statutory right to refund or
compensation, in no case shall Apple, its directors, officers, employees, affiliates, agents, contractors, or
licensors be liable for any loss or damage caused by Apple, its employees or agents where:
(i) there is no breach of a legal duty of care owed to you by Apple or by any of our employees or agents;
(ii) it is not a reasonably foreseeable result of any such breach;
(iii) any increase in loss or damage results from breach by you of any term of this Agreement;
(iv) it results from a decision by Apple to remove or refuse to process any information or content, to warn you, to
suspend or terminate your access to the Service, or to take any other action during the investigation of a
suspected violation or as a result of Apple’s conclusion that a violation of this Agreement has occurred; or
(v) it relates to loss of income, business or profits, or any loss of data or corruption of data in connection with
your use of the Services.
d. Apple shall use reasonable efforts to protect information submitted by you in connection with the Services
including from fraudulent use.
e. Nothing in this Agreement removes or limits Apple’s liability for fraud, gross negligence, wilful misconduct, or
for death or personal injury.
f. If you breach this Agreement, you will be liable to Apple, its directors, officers, employees, affiliates, agents,
contractors, and licensors for any claim arising out of your breach. You will also be liable for any action taken by
Apple as part of its investigation of a suspected violation of this Agreement, or as a result of its findings or
decision that a violation of this Agreement has occurred.
g. APPLE IS NOT RESPONSIBLE FOR DATA CHARGES YOU MAY INCUR IN CONNECTION WITH YOUR USE
OF THE SERVICES.
STATUTORY EXCEPTIONS FOR PUBLIC INSTITUTIONS
If you are a qualified public educational or government institution and any part of this Agreement, such as, by
way of example, all or part of the indemnification section, is invalid or unenforceable against you because of
applicable local, national, state or federal law, then that portion shall be deemed invalid or unenforceable, as the
case may be, and instead construed in a manner most consistent with applicable governing law.
GOVERNING LAW
Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between
you and Apple, and all Transactions on the Services shall be governed by the laws of the State of California,
excluding its conflicts of law provisions. You and Apple agree to submit to the personal and exclusive jurisdiction
of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this
Agreement. If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service
from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute
or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to
any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts
located in the state, province or country identified below whose law governs:
If you are a resident of any European Union country or the United Kingdom, Switzerland, Norway or Iceland, the
governing law and forum shall be the laws and courts of your usual place of residence.
Specifically excluded from application to this Agreement is that law known as the United Nations Convention on
the International Sale of Goods.
OTHER PROVISIONS
This Agreement constitutes the entire agreement between you and Apple and governs your use of the Services,
superseding any prior agreements with respect to the same subject matter between you and Apple. You also
may be subject to additional terms and conditions that may apply when you use affiliate services, third-party
content, third-party software, or additional services such as the Volume Purchase Program. If any part of this
Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with
applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions
shall remain in full force and effect. Apple's failure to enforce any right or provisions in this Agreement will not
constitute a waiver of such or any other provision. Apple will not be responsible for failures to fulfill any
obligations due to causes beyond its control.
You agree to comply with all local, state, federal, and national laws, statutes, ordinances, and regulations that
apply to your use of the Services. Your use of the Services may also be subject to other laws. Risk of loss for all

electronically delivered Transactions pass to the acquirer upon electronic transmission to the recipient. No Apple
employee or agent has the authority to vary this Agreement.
Apple may notify you with respect to the Services by sending an email message to your email address or a letter
via postal mail to your mailing address, or by a posting on the Services. Notices shall become effective
immediately. Apple may also contact you by email or push notification to send you additional information about
the Services.
Alternative Dispute Resolution. The EU is operating a voluntary Online Dispute Resolution platform accessible via
the following link: http://ec.europa.eu/consumers/odr, in which Apple Distribution International Ltd. has opted not
to participate. In case you experience a problem, contact iTunes Support
https://www.apple.com/support/itunes/contact/.
You hereby grant Apple the right to take steps Apple believes are reasonably necessary or appropriate to enforce
and/or verify compliance with any part of this Agreement. You agree that Apple has the right, without liability to
you, to disclose any data and/or information to law enforcement authorities, government officials, and/or a third
party, as Apple believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part
of this Agreement (including but not limited to Apple's right to cooperate with any legal process relating to your
use of the Services and/or Content, and/or a third-party claim that your use of the Services and/or Content is
unlawful and/or infringes such third party's rights).
Last Updated: 20 September 2021