Better Oversight of Secondary Sales and Accountability in Concert Ticketing Act of 2016

To direct the Federal Trade Commission to prescribe rules to protect consumers from unfair and deceptive acts and practices in connection with primary and secondary ticket sales, and for other purposes. 1. Short title This Act may be cited as the Better Oversight of Secondary Sales and Accountability in Concert Ticketing Act of 2016 2. Definitions As used in this Act the following definitions apply: (1) The term ancillary charges (2) The term base price (3) The term box office (4) The term bundled series tickets (5) The term distribution method (6) The term face value (7) The term primary sale (8) The term primary ticket seller (9) The terms resale secondary sale (10) The term secondary ticket sales marketplace (11) The term ticket 3. Rules on transparency of ticket marketing, distribution, and pricing by primary ticket sellers Not later than 180 days after the date of enactment of this Act, the Federal Trade Commission shall promulgate rules in accordance with section 553 of title 5, United States Code, that include the following requirements and prohibitions with regard to the primary sale, distribution, and pricing of tickets: (1) A requirement that a primary ticket seller disclose and display on the website of such primary ticket seller the total number of tickets offered for sale by such primary ticket seller not less than 7 days before the date on which tickets shall be available for primary sale. (2) A requirement that a primary ticket seller make publicly available, not less than 7 days before the day on which tickets shall be available for primary sale, the total number and distribution method of all tickets not made available for sale to the general public, the distribution of which is the responsibility of that primary ticket seller. (3) A requirement that the distribution method for each particular ticket and the date and time of the primary sale be printed on each such ticket. (4) A requirement that the primary ticket seller include, with any listing of the price of a ticket on the primary ticket seller’s website or in any promotional material where the ticket price is listed, all ancillary charges related to the purchase of a ticket, and include such charges and the total cost to the consumer on each individual ticket. (5) A requirement that a primary ticket seller include all ancillary charges in any refund of a ticket that is provided for in the primary ticket seller’s refund policies. (6) A prohibition on requiring that a consumer who has purchased tickets from a primary ticket seller only be permitted to resell such tickets in a manner determined by the primary ticket seller. (7) A requirement that a primary ticket seller provide a full refund to any consumer who purchases a nontransferable ticket if requested by the consumer not later than 1 week prior to the event. 4. Rules for secondary ticket sales marketplaces Not later than 180 days after the date of enactment of this Act, the Federal Trade Commission shall promulgate rules in accordance with section 553 of title 5, United States Code, that include the following requirements and prohibitions with regard to the secondary sale, distribution, and pricing of tickets: (1) A requirement that if the secondary ticket sales marketplace does not possess the ticket at the time of the sale that such secondary ticket sales marketplace provide— (A) a clear statement that the secondary ticket sales marketplace does not possess the ticket; and (B) an explanation of procedures to be followed by the purchaser to obtain a refund from the secondary ticket sales marketplace if the ticket the purchaser ultimately receives does not match the description of the ticket by the secondary ticket sales marketplace. (2) A prohibition on the use of software to circumvent a security measure, access control system, or other control or measure on a primary ticket seller's Internet website that is used by the primary seller to ensure equitable consumer access to tickets for any given event; (3) A prohibition on the sale of any ticket knowingly obtained by a secondary seller in violation of paragraph (2). (4) A requirement that a secondary ticket sales marketplace and online resale marketplace disclose upon offering a ticket for resale— (A) the distribution method and face value of each ticket; (B) the precise location of the seat or space to which the ticket would entitle the bearer, or, if information about the precise location of the seat or space is not available, descriptive information about the location of the seat or space, such as a description of a section or other area within the venue where the seat or space is located; and (C) if the secondary ticket sales marketplace purchased the ticket during a public sale of tickets to the event, the date and time of the purchase of the ticket by the secondary ticket sales marketplace. (5) A requirement that an online resale marketplace— (A) not make any representation of affiliation or endorsement with a venue, team, or artist, as the case may be, without the express written consent of the venue, team, or artist, as applicable, except when it constitutes fair use and is consistent with applicable laws; and (B) post clear and conspicuous notice on the website of such online resale marketplace that the website is for the secondary sale of tickets and a requirement that the user confirm having read such notice before starting any transaction. (6) A prohibition on the resale of a ticket by an individual employee of any venue, primary ticket seller, team, artist, online resale marketplace, or box office that is involved in hosting, promoting, performing in, or selling tickets if such resale— (A) is for a higher price than face value of the ticket; or (B) is made to any third party and the employee has actual knowledge, or knowledge fairly implied on the basis of objective circumstances, that the third party intends to sell the ticket for a higher price than face value of the ticket. (7) A requirement that an online resale marketplace disclose to the consumer when the secondary ticket sales marketplace of a ticket is the primary ticket seller, venue, team, or artist associated with the event to which the ticket relates. 5. Enforcement (a) Federal Trade Commission A violation of a rule prescribed pursuant to section 3 or 4 or a violation of section 5(a)(1) shall be treated as a violation of a rule defining an unfair or deceptive act or practice prescribed under section 18(a)(1)(B) of the Federal Trade Commission Act ( 15 U.S.C. 57a(a)(1)(B) (b) State attorneys general (1) In general Except as provided in paragraph (6), in any case in which the attorney general of a State has reason to believe that an interest of the residents of that State has been or is threatened or adversely affected by the engagement of any person in a practice that violates a rule prescribed under section 3 or 4, the State, as parens patriae, may bring a civil action on behalf of the residents of the State in an appropriate district court of the United States or other court of competent jurisdiction to— (A) enjoin that practice; (B) enforce compliance with the rule; (C) obtain damages, restitution, or other compensation on behalf of residents of the State; and (D) obtain such other relief as the court may consider to be appropriate. (2) Notice The State shall serve written notice to the Commission of any civil action under paragraph (1) at least 60 days prior to initiating such civil action. The notice shall include a copy of the complaint to be filed to initiate such civil action, except that if it is not feasible for the State to provide such prior notice, the State shall provide notice immediately upon instituting such civil action. (3) Intervention by FTC Upon receiving the notice required by paragraph (2), the Commission may intervene in such civil action and upon intervening— (A) be heard on all matters arising in such civil action; (B) remove the action to the appropriate United States district court; and (C) file petitions for appeal of a decision in such civil action. (4) Savings Clause Nothing in this subsection shall prevent the attorney general of a State from exercising the powers conferred on the attorney general by the laws of such State to conduct investigations or to administer oaths or affirmations or to compel the attendance of witnesses or the production of documentary and other evidence. Nothing in this section shall prohibit the attorney general of a State, or other authorized State officer, from proceeding in State or Federal court on the basis of an alleged violation of any civil or criminal statute of that State. (5) Venue; Service of Process; Joinder In a civil action brought under paragraph (1)— (A) the venue shall be a judicial district in which the defendant or a related party is found, is an inhabitant, or transacts business, or wherever venue is proper under section 1391 of title 28, United States Code; (B) process may be served without regard to the territorial limits of the district or of the State in which the civil action is instituted; and (C) a person who participated with a defendant or related party in an alleged violation that is being litigated in the civil action may be joined in the civil action without regard to the residence of the person. (6) Preemptive Action by FTC Whenever a civil action or an administrative action has been instituted by or on behalf of the Commission for violation of any rule described under paragraph (1), no State may, during the pendency of such action instituted by or on behalf of the Commission, institute a civil action under paragraph (1) against any defendant named in the complaint in such action for violation of any rule as alleged in such complaint. (7) Award of Costs and Fees If a State prevails in any civil action under paragraph (1), the State can recover reasonable costs and attorney fees from the lender or related party. (c) Private right of action Any person who suffers injury as a result of another person’s violation of a rule prescribed pursuant to section 3 or 4, may bring a civil action against such person in a United States district court and may recover from such person damages for such injury plus $1,000 for each requirement or prohibited act set forth in such sections that such person violated with respect to a ticket sold to the person bringing such action, and reasonable attorneys' fees and costs. 6. Nonpreemption Nothing in this Act shall affect the authority of any State or local government to establish or continue in effect a provision of law of the State or local government relating to the regulation of the resale of tickets to events or the pricing of such tickets for resale, except to the extent that such provision is inconsistent with this Act or a regulation promulgated under this Act, and then only to the extent of the inconsistency. A provision of law of a State or local government is not inconsistent with this Act or a regulation promulgated under this Act if such provision provides equal or greater protection to consumers than the protection provided under this Act or such regulation. 7. FTC study of ticket market (a) Study The Federal Trade Commission shall conduct a study of the ticket market to determine— (1) who is purchasing tickets from primary ticket sellers and how many of these tickets are later resold by secondary ticket sales marketplaces; (2) the impact on consumers of nontransferable tickets and whether all tickets should be required to be transferable; and (3) the extent to which automated ticketing-purchasing programs and other computer software is used to purchase tickets or circumvent ticketing website safeguards used by primary ticket sellers. (b) Report Not later than one year after the date of enactment of this Act, the Commission shall transmit a report to Congress containing the findings of the study.

Summary: Better Oversight of Secondary Sales and Accountability in Concert Ticketing Act of 2016 This bill directs the Federal Trade Commission (FTC) to promulgate rules for the primary or secondary sale, distribution, or pricing of tickets for sporting events, theater, musical performances, or places of public amusement. For primary sales, sellers must: (1) disclose at least seven days prior to sale, the total number of tickets the seller is offering and the total number and distribution method of tickets not available to the general public; (2) print on each ticket the distribution method, date, and time of the primary sale; (3) disclose service fees, convenience charges, and parking fees and provide refunds for such charges; and (4) provide full refunds for nontransferable tickets if requested by the consumer by one week prior to the event. Primary sellers are prohibited from requiring that consumers only be permitted to resell tickets in a manner determined by the primary seller. For secondary sales, the secondary ticket sales marketplace must: (1) disclose if it does not possess the ticket at the time of sale, and (2) explain refund procedures if the ticket received does not match the description by the secondary marketplace. The secondary sales rules must prohibit the use of software to circumvent a security system or access control measure on a primary ticket seller's website that is used to ensure equitable consumer access to tickets. The secondary marketplace must disclose: (1) the distribution method and face value of each ticket; (2) the location of the seats or space; and (3) if the marketplace purchased the ticket during a public sale, the date and time of the purchase by the secondary marketplace. Online marketplace resellers are: (1) prohibited from representing an affiliation or endorsement with venues, teams, or artists without their consent, except when it constitutes fair use; and (2) required to post notice on their websites indicating that they are conducting secondary sales and requiring users to confirm having read such notice before starting a transaction. Individual employees of venues, primary ticket sellers, teams, artists, online resale marketplaces, or box offices are prohibited from reselling tickets: (1) for higher than face value, or (2) to third parties for resale for higher than face value. Online marketplace resellers must disclose when the secondary marketplace of a ticket is the primary ticket seller, venue, team, or artist associated with the event. The FTC and states are provided authority to enforce against violations. Persons may bring private civil actions to recover damages for injuries from violations.