Motor Carriers Accountability Act

To require motor carriers to mitigate hardships due to unwarranted and excessive passenger delays and to assess fines to bolster motor carriers’ accountability to consumers, and for other purposes. 1. Short title This Act may be cited as the Motor Carriers Accountability Act 2. Passenger delays in interstate motor carrier transportation (a) In General Subchapter I of chapter 141 14105. Passenger delays in interstate motor carrier transportation (a) In general Not later than the date on which a motor carrier operates a covered trip, each such motor carrier shall adopt a contingency plan for excessive passenger delays on covered trips. (b) Compliance Each motor carrier operating a covered trip shall adhere to the terms of the plan adopted pursuant to subsection (a). (c) Contents A contingency plan described in subsection (a) shall include the following conditions: (1) A motor carrier will not let passengers undergo a covered delay unless there are safety-related or security-related issues. (2) A motor carrier will provide adequate food and water if passengers undergo a covered delay. (3) A motor carrier will ensure there are operable lavatory facilities at stations. (4) A motor carrier will provide a full refund of the price of a passenger’s ticket if a passenger undergoes a covered delay and will provide the remainder of the trip to the passenger without charge. (5) For a period of 2 years after the date of any covered delay, a motor carrier will retain any records containing the following information: (A) The length of such delay. (B) The cause of such delay. (C) Actions taken to minimize hardships for passengers, including the provision of food and water and the maintenance and servicing of lavatories. (6) A motor carrier will include in the contingency plan a statement about its compliance with section 374.311 of title 49, Code of Federal Regulations. (d) Required notifications (1) In general A motor carrier operating a covered trip shall notify passengers of— (A) a known delayed arrival of 1 or more hours after the scheduled arrival time on a single one-way ticket; (B) cancellations; and (C) diversions. (2) Travel status A motor carrier operating a covered trip shall notify passengers of travel status information— (A) in the boarding area of the station; (B) on the website of such motor carrier; (C) on the mobile application of such motor carrier; and (D) through the telephone reservation system of such motor carrier, upon inquiry by any person. (3) Update In the case of a covered delay, a motor carrier shall provide passengers an update on the delay at a frequency of not less than once every 30 minutes. (e) Penalties Notwithstanding any other provision of law, the following penalties apply with respect to this section: (1) A motor carrier is liable to the United States for a civil penalty, in an amount to be determined by the Secretary, for a covered delay that is unwarranted and unannounced. (2) A motor carrier shall pay a penalty described in paragraph (1) not later than the date that is 14 days after the date on which a covered delay occurs. (3) The penalty described in paragraph (1) shall be not less than $50,000. (f) Definitions In this section, the following definitions apply: (1) Covered delay The term covered delay (2) Covered trip The term covered trip (3) Diversion The term diversion (4) Passenger The term passenger . (b) Conforming Amendment The table of chapters for chapter 141 14105. Passenger delays in interstate motor carrier transportation. .

Summary: Motor Carriers Accountability Act This bill requires motor carriers that operate passenger services on standard coach buses with 50 or more seats to adopt contingency plans for excessive passenger delays.