Assistant Registrar

Assistant Registrar

Location: Phnom Penh, Cambodia

Schedule: Full-time

Supervisor: Registrar

Job Responsibilities:

As a key member of the Registrar’s Office, you will support many vital administrative and system functions, as well as serving as the primary point of contact for many internal and external members of the AUPP community. In carrying out the responsibilities of this position, you will be interacting with administrators, faculty, staff, and students across the university on a regular basis. The right individual for this role will have a growth mindset, be open to new projects, be comfortable working with complex student information systems and analyzing data sets. Be comfortable working independently, as well as being part of a team. They must believe passionately in the power of education to create lives of purpose and fulfillment for our students.

Core Functions:

Managing daily operations of the Office, providing timely service to students while ensuring efficient and effective workflow.

Overseeing registry functions including coordination of class and exam scheduling, course registration, room allocation, graduation honors, grade submission, grade reporting, recording and dissemination of grades to students in a timely order.

Managing the Office’s requests for SIS changes and developing technical specifications.

Monitoring probation, dismissal, and other academic discipline offenses/sanctions.

Preparing drafts Registrar Office publications including the Academic Calendar, Registrar Calendar, and the University Catalog.

Maintaining program changes, course pre-requisites, co-requisites, and equivalencies data, and change history.

Collaborating with all academic and non-academic structural units to facilitate and improve services to students, including catalog and registration/records policy questions.

Compiling student number statistics and program reports, including enrolment reports, registration reports, student census reports, Ministry data reports, ad hoc data reports, and any other reports as assigned.

Monitor the AUPP website, Faculty Portal, and Student Portal for accuracy of content relating to registry information, including preparing and posting Registry announcements on the Portals and website.

Performing duties of the Registrar when Registrar is out of the office.

Program and Courses:

Assist in maintaining program and course program matrix changes, course pre-requisites, co- requisites, and equivalencies data, and change history.

Reporting:

Assist in compiling student number statistics and program reports, including enrollment reports, registration reports, student census reports, Ministry data reports, ad hoc data reports, and any other reports as assigned.

Oversee all phases of creating course schedules and assignment of courses to instructional space, including wait list management• Leading the resolution of complex problems, which often requires analysis of unique issues and/or adapting nontraditional approaches.

Student Records Integrity:

Ensure accurate and secure student information and records management.

Maintain student classification definition by credit load (freshman, sophomore, junior, senior) and act as the designated student filing room key holder.

Other:

Participate in regular and special staff meetings and other meetings as requested.

Participate in professional development programs to remain current in the field.

Represent the university in external meetings as requested.

Attend University functions, especially orientation, convocation, graduation, and other activities related to students.

Perform other duties as assigned by Management.

Minimum Qualifications:

Bachelor’s degree in business or educational administration or similar field and minimum of two years’ experience in scheduling, reservations or even management in higher education or working in a Registrar office.

Knowledge of US/Western education system.

High-level expertise in Microsoft Office programs, especially Excel (pivot tables and v lookups).

Positive attitude and ability to plan and adapt to changes.

Preferred Qualifications:

Master's Degree and at least one year in a supervisory or lead capacity, preferably within the Higher Education or Education sector.

Ability to work with complex data systems and create a vision and plan for future development.

Ability to organize, parse and analyze data sets.

Attributes:

Enables teamwork, collaboration and information sharing to foster a customer-oriented environment, including establishing and maintaining effective relationships with students, staff and faculty, including working with diverse cultures, individually and in a group.

Ability to follow direction, experience in processing documentation and excellent written and spoken English skills, Khmer a plus.

Able to work with detail, be highly accurate, take initiative, meet deadlines and be confidential.

Willingness to take on a flexible schedule as required based on workload could be (evenings and weekends).

To Apply:

To apply, please submit the following documents to the Human Resources Office via careers@aupp.edu.kh or our online job application form:

Curriculum Vitae & Cover Letter (Applicants are required to mention their salary expectations in the Cover Letter)

ID Card or Passport

Chat to Recruitment team via t.me/auppcareers (069 99 00 23)

We would appreciate it if you could use the designation: “[Assistant Registrar] – Applicant Full Name” in the subject line.

Note: Only shortlisted candidates will be contacted for interviews. Inquiries can be directed to the email provided.

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