I can t Apart from numerous Google support threads blog posts etc that probably can t be considered reliable enough there are no newspaper articles about it as far as I can see This blog post describes a part of the problem In this case the victim was an underaged boy whose Gmail account Google simply erased without giving him a chance to make any back up Many people would probably consider that being a less severe issue But the problem is more grave since Google applies the same rule to business accounts accounts that doesn t have a physical owner If you can t prove that your company is above 13 years of age who the F CK can do that Google may simply erase all your Google accounts Gmail Youtube etc which makes Google a very dangerous solution for companies Unless all employees using the accounts at all times are willing to give up personal information about themselves such as credit card no or a copy of their passport to prove they are above 13 which a lot of employees won t do I think it should be put on a to do list however for the Wikipedia Gmail article and as soon there are reliable sources that one can link to it should be included since it is such a dangerous set back of the entire Gmail service