Online Programs: Managing Your Program Participants
Your participants are the heart of your online program. From the participants list, you can manage them as needed – invite new people to join, track your participants' progress and communicate with them directly. You can also filter the list to find specific participants faster. Learn the differences between Contacts, Members, and Subscribers to better manage your program participants. Notes: 
Publish and upgrade your site so people can start joining your program.  Invite participants to scheduled programs before the start date.In this article, learn more about: 
Enrolling participants in your program Managing your program participants Frequently asked questions (FAQs)Enrolling participants in your programInvite participants to join your programs by emailing them a link, adding them directly, sending them a link, or adding a link to an email campaign. DashboardWix app
Go to Online Programs in your site's dashboard. Click the relevant program.  Click Invite Participants on the top right of your screen. Choose how you want to invite participants:Invite site members via emailSend an email to invite site members to join your program.
Click Invite to Program under Invite participants.   Type the email of the site member(s) you want to invite or select them from the list. Click Invite to Program. Add site members manuallyGive site members free access to your program by manually enrolling them. This action overrides your pricing plans. It means that members who aren't currently paying get full access to the program's content. To charge members for the program, use the "Invite Participants" action instead.
Click Add to Program under Add participants. Type the email of the site member(s) you want to invite or select them from the list. Click Add to Program. Share an invite linkCopy the invite link to your program for easy sharing; it directs people to the program page where they can view details and join or request to join.Note: This option does not appear for Secret online programs. 
Click Copy Link. Paste the link wherever you want to share it (e.g. social media, WhatsApp, email). Send an email campaignSend an email campaign to the people you want to invite.
Note: This option does not appear for Secret online programs. 
Click Create Email Campaign. Select the template you want to use. Customize and send your email campaign.Tip: Choose which types of notifications participants get.Manage pending requests
Click View Requests under Participants.
 Choose what you want to do next:
    
Approve: Accept the request to allow the person to join your program Decline: Reject the request to remove it and prevent the person from joining your program.   
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Online Programs. Tap the relevant program.Invite participants to join
Tap Invite Participants. Choose how you want to invite participants:
    
Invite Members: 

Tap the box next to the member(s) you want to invite to join your program. Tap Done.   Invite another way: 

Tap Invite Another Way.  Choose from the following options:
            
Email Wix Contacts: Send an email to contacts saved in your Wix account (site members, customers, contacts etc.).  Send an SMS: Send the link and invitation code to people by SMS (text message). Copy Link: Copy the link and paste it into a new message in any application.  Invite via Social & More: Share the link and invitation code to Gmail or any social network connected to your phone.        Manage pending requests
Tap View next to your pending join requests. Choose what you want to do next:
    
Approve: Accept the request to allow the person to join your program Decline: Reject the request to remove it and prevent the person from joining your program.   Managing your program participantsWhen viewing your participant list, the first thing you see is a snapshot of their performance. From there, you can add a filter to view participants by status, performance, or join date. DashboardWix app
Go to Online Programs in your site's dashboard. Click the relevant program. Click Manage next to Participants. Choose what you want to do next:Organize your participant list
Click Add Filter.  Select the relevant sorting option:
    
Status: Click the checkbox next to the relevant status to view where participants are in the program. Performance: Click the checkbox next to the relevant metric to view participants by performance. Join Date: Select a date range to view participants that joined within the range.    Click Close Filters to close the filter panel and view the full list. Tips:
Click Clear All to remove all the filters you've added.  Click the relevant heading at the top of the list to sort it by available options like performance, pricing, or certificate. Keep your contact list organized. Add, edit, filter, merge, and delete contacts to improve your communication with participants.View participant progress Hover over the relevant participant and click View Steps.Tip: Click Message if you want to contact the participant. View a participant's profile
Click the More Actions icon  next to the relevant participant and select View Profile.  Perform more actions with participants.Communicate with your participants
Click the More Actions icon  next to the relevant participant and select Message.  Send your participant a message using the message composer at the bottom of their contact card. Remove participants
Click the More Actions icon  next to the relevant participant and select Remove.  Click Yes, Remove to confirm.Notes: 
When you remove participants, all their data is deleted. If they decide to join again, their progress will be lost.  You can create automations to remove participants for you. 
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Online Programs. Tap the relevant program.  Tap See All next to Participants.  Choose what you want to do:Sort participant listYou can organize your participant directory and get insights from your participant data.
Tap the relevant sorting option: 
Tap the current metric to change the way participants are sorted. Select a different metric: performance, name, or last activity. Tap the Search icon  and enter a participant's name to find it in the list. Tap the Filter icon  and select the checkboxes next to the relevant sorting metrics (by status and by performance). Tap Apply. View a participant's profile
Tap See All next to Participants.  Tap the relevant participant.   Tap View Profile. Communicate with your participants
Tap See All next to Participants.  Tap the relevant participant.  Tap Message.  Choose the relevant communication channel from the dropdown and create your message.Track participants' progress
Tap See All next to Participants.  Tap the relevant participant.  Review your participant's activity. Remove participant
Tap See All next to Participants.  Tap the relevant participant.  Tap the More Actions icon  next to the participant name and select Remove Participant.  Tap Remove to confirm.Note: When you remove participants, all their data is deleted. If they decide to join again, their progress will be lost. FAQsClick a question below to learn more.Why can't I invite participants to my program?If you cannot invite participants to your program, check the following:
If you have not already done so, add Online Programs to your site for free. Some Wix templates already include Online Programs, making it easier for you to get started.  Make sure your site is published. You must upgrade your site so people can start joining your program.  It's not possible to invite participants to programs in progress with fixed start and end dates. Make sure to invite participants before these programs are set to start. Can I export a file of all my participants? Yes. Click Export CSV in your participants list and their progress in your site's dashboard. How many participants can I add to a program if I have a free site?If you have a free site, you can add one participant at a time for all programs. You have the flexibility to replace the participant as needed.
Tip: Upgrade your site so you can have more than one person join your program. How do I choose which Wix member app participants use?Choose which Wix member app you want participants to use to access your program on the go. Learn more about each Wix member app. How do I hide total participants on my live site?In your editor, you can select the Program List to access its display settings. There you can show or hide details about your program such as total participants, price, and more. What can I learn about my participants? Here is the information you can find about your participants by viewing their profile:
If they have started your program: You can see which participants have begun your program and which haven't yet taken any lessons. The date they joined your program: You can view the exact date each participant joined your program. When they were last active: You can track when participants were last active in your program, providing insight into their engagement levels. A calendar that tracks their scheduled steps, completed steps, and/or missed steps: This handy calendar lets you see each participant's progress through your program, helping you identify those who need extra support or who are excelling. Feedback they've left for each step (if available): If your program allows for participant feedback, you can view their comments and suggestions.