Wix Restaurants: Setting Up Order Scheduling in Wix Restaurant Orders (New)
Customize your scheduling settings to best suit your business type. For example, if you have a restaurant, you may want your customers to order food for right away or to have the ability to schedule future orders. If you have a catering business, you may require a minimum amount of advanced notice.What scheduling options are right for my business?If you run a restaurant, food truck or ghost kitchen that prepares food on demand, you can choose between "ASAP only" or "ASAP or scheduled for later". The difference is whether you want to offer customers the ability to order for later as well as ASAP.For pre-order businesses like catering, meal prep, bakeries, and home cooks, you can use "lead time" or "weekly cutoff". "Lead time" lets you set the minimum and maximum time customers can order in advance. “Weekly cutoff,” on the other hand, requires orders to be placed by a specific cutoff day and time for fulfillment on set weekdays.In this article, learn how to:
Offer both ASAP orders and scheduled orders Offer only ASAP orders Offer only preorders Frequently asked questions (FAQs)Setting up ASAP and scheduled ordersAllow customers to receive their orders immediately or schedule them for later, with preparation times providing expected pickup times. For deliveries, this time includes the relevant delivery duration.Additionally, you can limit how far in advance orders can be placed, with any dates beyond the set limit disabled on your site.In addition, you can decide how far in advance customers are able to place their order (e.g. up to 3 business days). Any dates beyond the set limit will be disabled on your site.How do customers see this on my live site? Example: In the fulfillment picker, customers see 2 choices of when to receive their orders: “in 30 minutes” or “Schedule for later.” Customers can get their order in 30 minutes because the preparation time was set to 30 minutes.To offer both ASAP orders and scheduled orders:DashboardWix appWix Studio app
Go to Restaurant Orders Settings in your site's dashboard. Click Order Scheduling. Select As soon as possible (ASAP) or scheduled for later. Set up Scheduling Rules: 
    
Select an option under How quickly orders can be prepared?: 
        
Up to a certain number of minutes A range (e.g. between 30 to 40 minutes)   Click How far in advance orders can be scheduled? and select the relevant option (e.g. Until the end of the business day).
Note: Days are calculated as business days, not 24-hour periods.    Click Save.
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Sales. Tap Restaurant Orders (New). Tap the More Actions icon . Tap Manage settings. Tap Order Scheduling. Select As soon as possible (ASAP) or scheduled for later. Select an option under Order preparation time:
    
Set max time: Choose the number of minutes Set range: Enter the range (e.g. between 30 to 40 minutes)   Select an option under How far in advance orders can be placed?: 

Until the end of the business day 3 days 7 days 30 days
Note: Days are calculated as business days, not 24-hour periods.    Tap Save. 
Go to your site in the Wix Studio app. Tap Manage. Tap Sales. Tap Restaurant Orders (New). Tap the More Actions icon . Tap Manage settings. Tap Order Scheduling. Select As soon as possible (ASAP) or scheduled for later. Select an option under Order preparation time:
    
Set max time: Choose the number of minutes Set range: Enter the range (e.g. between 30 to 40 minutes)   Select an option under How far in advance orders can be placed?: 

Until the end of the business day 3 days 7 days 30 days 
Note: Days are calculated as business days, not 24-hour periods.    Tap Save. Setting up ASAP ordersOffer customers to place orders only for immediate fulfillment, without the ability to schedule for later. Customers can pick up/get delivery as soon as possible with ASAP orders. How do customers see this on my live site? Example: In the fulfillment picker, customers will not get to choose their fulfillment time, it will be ready as soon as possible. In this example, customers can get their order in 30 minutes because the preparation time was set to 30 minutes. To offer only ASAP orders:DashboardWix appWix Studio app
Go to Restaurant Orders Settings in your site's dashboard. Click Order Scheduling. Select As soon as possible (ASAP) only. Set How quickly orders can be prepared: 
    
Up to a certain number of minutes A range (e.g. between 30 to 40 minutes)   Click Save.
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Sales. Tap Restaurant Orders (New). Tap the More Actions icon . Tap Manage Settings. Tap Order Scheduling. Select As soon as possible (ASAP) only. Select an option under Order preparation time:
    
Set max time: Choose the number of minutes Set range: Enter the range (e.g. between 30 to 40 minutes)   Tap Save.
Go to your site in the Wix Studio app. Tap Manage. Tap Sales. Tap Restaurant Orders (New). Tap the More Actions icon . Tap Manage Settings. Tap Order Scheduling. Select As soon as possible (ASAP) only. Select an option under Order preparation time:
    
Set max time: Choose the number of minutes Set range: Enter the range (e.g. between 30 to 40 minutes)   Tap Save.Setting up preorders onlyAllow customers to place scheduled orders only, according to your needs for advanced notice. You may want to set a time range in which customers are able pre-order (e.g. between 30 to 10 days in advance). Alternatively, you can set a weekly deadline for placing orders.  How do customers see this on my live site? Example: In the fulfillment picker, customers see dates starting from 2 days from now, as determined by the minimum lead time. The pickup options are displayed in 4-hour windows, reflecting the pickup and delivery window length that was set. The last window of the day is only 3 hours, because the user’s pickup hours end at 7:00 PM.To offer only preorders:DashboardWix appWix Studio app
Go to Restaurant Orders Settings in your site's dashboard. Click Order Scheduling. Select Preorder only. Choose a scheduling type: 
    
Lead Time: Define a range of time in advance within which customers can place orders.
Note: Days are calculated as 24-hour periods, not business days. Weekly Cutoff: Set a "deadline" for orders each week (e.g. Wednesdays at noon). If customers try to order after this deadline, they would only be able to order for the following week.   Under How long are the windows for pickup or delivery? enter the pickup/delivery window. By default, customers can choose a window of an hour (e.g. pickup from 12PM to 1PM). You can change this interval to be as little as 15 minutes or as much as 24 hours.
Note: If your work hours don't split evenly into the time windows (like 2-hour windows in a 9-hour day), the last time slot might be shorter (only 1 hour long). Click Save. 
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Sales. Tap Restaurant Orders (New). Tap the More Actions icon . Tap Manage Settings. Tap Order Scheduling. Choose a scheduling type: Lead time or Weekly cutoff.
    
Lead Time: Define a range of time in advance within which customers can place orders. Note: Days are calculated as 24-hour periods, not business days. Weekly Cutoff: Set a "deadline" for orders each week (e.g. Wednesdays at noon). If customers try to order after this deadline, they would only be able to order for the following week.   Under How long are the windows for pickup or delivery? enter the pickup/delivery window. By default, customers can choose a window of an hour (e.g. pickup from 12PM to 1PM). You can change this interval to be as little as 15 minutes or as much as 24 hours.
Note: If your work hours don't split evenly into the time windows (like 2-hour windows in a 9-hour day), the last time slot might be shorter (only 1 hour long). Tap Save.
Go to your site in the Wix Studio app. Tap Manage. Tap Sales. Tap Restaurant Orders (New). Tap the More Actions icon . Tap Manage Settings. Tap Order Scheduling. Choose a scheduling type: Lead time or Weekly cutoff.
    
Lead Time: Define a range of time in advance within which customers can place orders. Note: Days are calculated as 24-hour periods, not business days. Weekly Cutoff: Set a "deadline" for orders each week (e.g. Wednesdays at noon). If customers try to order after this deadline, they would only be able to order for the following week.   Under How long are the windows for pickup or delivery? enter the pickup/delivery window. By default, customers can choose a window of an hour (e.g. pickup from 12PM to 1PM). You can change this interval to be as little as 15 minutes or as much as 24 hours. 
Note: If your work hours don't split evenly into the time windows (like 2-hour windows in a 9-hour day), the last time slot might be shorter (only 1 hour long). Tap Save.Tap Save.What's next? Set up pickup and delivery. FAQsClick a question to learn more.Can I set scheduling differently for different menus?Currently, it is not possible as all menus follow the same scheduling settings.Where do I set my hours?Hours are set per fulfillment method, in pickup and delivery. Your hours can be different for pickup and for each delivery area. Customers have to select pickup or delivery and enter their address (thus determining their delivery area) before they can select a date and time. Customers can select fulfillment times that occur during your pickup or delivery hours and fit your scheduling rules.What if I want customers to be able to select only a date, without specifying a time?You can set your business to preorder only, and set the pickup and delivery windows to 24 hours. If your business offers pickup from 8AM - 8PM, customers will see one time slot available: 8AM - 8PM.Currently it’s not possible to remove the time selection altogether. If this is something you would like to be able to do, please vote for this feature.How is the estimated delivery time determined in the fulfillment picker?Each delivery area has its own set delivery time. When the customer enters their address, the delivery time of the relevant area is added to the preparation time. For example, if the preparation time is 30 minutes, and the delivery time for the customer’s delivery area is 15 minutes, then the time estimate shown is 45 minutes.When can the earliest and latest ASAP orders be placed?Ordering availability is synchronized with your designated pickup / delivery hours and order prep time.For example, if there is a 30-minute order prep time and pickup hours from 8:00 AM - 8:00 PM, customers can place ASAP orders from 7:30 AM until 7:30 PM.Similarly, if you have a designated delivery area (e.g "Nearby Deliveries") with delivery hours from 8:00 AM to 8:00 PM and a delivery time of 10 minutes, if the order prep time is 30 minutes, customers can place orders from 7:20 AM to 7:20 PM.