Wix Forms: Choosing Who Gets Notified About Form Submissions
Control who gets notified after a visitor fills out a form. Site collaborators can receive and respond to form submissions directly from Wix Inbox, the mobile apps, and from their personal emails. You can also notify external emails not connected with your site. Note:Site collaborators must be assigned Wix Inbox permissions. Go to Roles & Permissions in your dashboard to add or remove Wix Inbox permissions.Types of notificationsThere are different notification options, depending on which editor you are using. New Forms Old FormsBy default, when someone submits a form, an email is automatically sent to the site owner notifying them about the submission. This email notification is built using Wix Automations. Additionally, you can set up Wix Automations to send a notification to your Wix Inbox when a submission comes through. Click below to learn about the 2 options. Email notificationsYou can edit the automation to choose who gets notified – the site owner, or other email addresses. You can also edit this automation to add more emails, change the message title and body.The email addresses you choose will receive an email from "no-reply@wix.com", notifying them of the submission. Wix Inbox notificationsUsing Wix Automations, once you have set up an automation trigger, you can choose Show in Inbox as an action.



The form name controls how the name of the form appears in your Wix Inbox. Enter a custom title or choose a dynamic value such as Submission Time.



The Mute Inbox notifications toggle allows you to mute notifications that pop up in your site's dashboard.When setting up your form notifications, you can choose whether you (and any collaborators) are notified via your personal email, Wix Inbox and the mobile app. Alternatively, you can choose an email only option. Click below to learn about the 2 options.Inbox, Email & Mobile app notifications Choose this option to be notified on all channels - Wix Inbox, by email and the mobile app.

Benefits of this option:
All conversations after the initial form submission are documented in Wix Inbox and are visible to all collaborators with permissions so anyone can jump in and respond. Site collaborators can click 'Respond Now' at the bottom of the form submission and
automatically open Wix Inbox.
 Collaborators can also click 'Reply' directly to an email from their personal inbox and the message will be sent from an ID email address rather than their own. Email Only notifications This option lets you send form submissions to any email address, including external email addresses who aren't site collaborators. If you choose this option any follow up conversations after the initial form submission won't appear in Wix Inbox, nor the mobile app.

If you choose 'Email only' please note the following:

Form submissions will appear in Wix Inbox, but any replies or further correspondence won't be tracked. The email address will not get notifications from their desktop or the Wix mobile apps about form submissions. The form notification email does not contain a Respond Now button leading to Wix Inbox. Instead, they need to respond to the form submission using the regular 'Reply'.



Note:The email address(es) you set for form submissions are separate than those you set for inbox notifications. Learn how to manage your inbox notifications.Choosing who gets notified about form submissionsSelect recipients for form submission notifications. Choose if you want to send the notifications to yourself or your collaborators.New FormsOld Forms
Go to Forms & Submissions in the site's dashboard. Click the More Actions icon  next to a form. Click Form notifications.  Click Edit under Notifications and Automations.
Note: You will be redirected to the Wix Automations dashboard. You can click Back to Forms to return to your Wix Forms dashboard at any time. Click Edit next to Action 1, Send an email. Scroll down to the automation action and click Set Recipients. Select the Include Additional Recipients checkbox.
Note: This checkbox must be selected to receive notifications.   Click Collaborator Roles. Select the Collaborator roles you want to receive the form submission notifications. Click Save.Tip:You can also access Notifications and Automations by selecting the Settings tab in the form builder. 

Go to Forms in the site's dashboard. Choose a form to update its settings:
    
For site forms: 
        
Click the More Actions icon  next to a site form. Click Set Notifications.
Note: You may be asked to publish your site from the editor before you can continue.   For standalone forms: 

Click the More Actions icon  next to the relevant standalone form.  Click Form Settings.     Under Notifications choose how you want to get notified and notify others:Inbox, Email & Mobile App
Select Inbox, Email & Mobile App. Click the Choose collaborators from the list drop-down and select a collaborator to notify when someone submits this form. You can also click Add Collaborator to create a new site collaborator. (Optional) Click the drop-down again to add another collaborator.Note: If you don't see the collaborator you're looking for, they might not have Wix Inbox permissions. Click Manage Roles next to the drop-down to edit their permissions.Email Only
Select Email Only. Click Add Email under Notify these emails. Enter the email address you want to receive a notification followed by a space. (Optional) Enter additional email addresses followed by a space each time to separate them.

Note: The Email Only option means conversations do not appear in Wix Inbox. 4.   (Optional) Select the checkbox to include the actual form submission (as a PDF) in the email notification.Note for site owners:By default, form submission emails are sent to the email address associated with your Wix account.