Security of Wix's Billing Services and PCI Compliance
The security of our users' sensitive data is of extreme importance to us here at Wix and we are 100% committed to protecting it.In this article, learn about Wix and:
PCI Compliance ISO Compliance TLS Certification Frequently asked questions (FAQs)PCI ComplianceThe PCI DSS is an information security standard for organizations or companies that accept credit card payments. This standard helps to create a secure environment by increasing cardholder data, thus reducing credit card fraud.Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a Level 1 service provider and merchant. Wix’s PCI DSS compliance is assessed by an external company, and we are audited on a yearly basis in order to align with PCI standards.Wix PCI applications are running in a dedicated environment - with segregation from other product flows and servers - suitable for the highest PCI standards.Within our PCI environment, we maintain the highest standard of encryption and storage measures using a FIPS 140-2-certified HSM (Hardware Security Module). Our users’ data at rest encryption utilizes AES-256, the industry’s most broadly used encryption method.ISO ComplianceISO 27001 ComplianceWix has been audited and certified as ISO 27001 compliant. The ISO 27001 certification outlines industry best practices for managing security risks. ISO 27701 Compliance
Wix has been audited and certified as ISO 27701 compliant. The ISO 27701 certification outlines industry best practices for privacy information management.ISO 27017 Compliance
Wix has been audited and certified as ISO 27017 compliant. The ISO 27017 certification outlines industry best practices for security techniques in a public cloud computing environment.ISO 27018 ComplianceWix has been audited and certified as ISO 27018 compliant. The ISO 27018 certification outlines industry best practices for security techniques for PII protection in a public cloud computing environment.TLS CertificationTransport Layer Security (TLS) is a protocol that helps protect your online financial transactions by ensuring secure communication over a networkThe PCI Council states that any organization handling payment card transactions must use TLS 1.2 or higher in order to meet PCI DSS compliance standards.Wix uses Transport Layer Security and does meet PCI DSS compliance standards.
We allow a minimum of TLS 1.2 so that out-of-date devices or browsers can access the website on your domain when they try to view it. At the same time, our sites allow the latest version of TLS for browsers which support it.Visitors with older browsers may be able to visit your site, however, if their older device protocols don’t meet PCI security standards, they may not be able to complete a transaction.FAQsClick a question below to learn more about Wix's online security.How do I make my Wix site PCI compliant? Every site built on Wix is automatically PCI compliant by default with the highest Payment Card Industry Data Security Standards, regardless of the payment provider used.
This means that our certifications extend to your site and its checkout process.
Wix holds PCI DSS Level 1: Merchant & Service Provider, a standard which provides protection of the privacy and confidentiality of card data used to complete online transactions.My site failed a PCI compliance scan because of weak cipher support. Is my site secure? It’s currently not possible to edit or disable the ciphers configured on Wix sites. Our servers support a variety of AES-128 encryption methods and offer enhanced security for site visitors using modern browsers.
External security scans have the potential to fail on Wix sites, however they often don't account for the intricacies of our infrastructure.It’s important to note that every site built on Wix is already PCI compliant with the highest Payment Card Industry Data Security Standards, regardless of the payment provider used. You can feel confident knowing that we've invested considerable time and resources to obtain our Level 1 PCI certification, ensuring that your site and its checkout process are fully covered.I encountered scanning interference when trying to run a PCI scan on my site. How do I whitelist the scanner IPs?We are not able to whitelist any external IP addresses, as this might affect the security of other users, as well as the whole Wix infrastructure. With the service you are using to conduct the scan, try lowering the RPM of the scan requests to avoid being blocked by any of our rate limiters. Every site built on Wix is automatically PCI compliant by default with the highest Payment Card Industry Data Security Standards, regardless of the payment provider used.