bowang0911/WixQA huggingface dataset:
Wix Editor: Troubleshooting Animations on Your Live Site
Animation is a great way to catch your visitors' eyes, and direct them to relevant and interesting content. However, you may notice that they're not functioning as expected on your live site.If you're experiencing issues with animation, read this article to learn more about causes and potential solutions.In this article, learn more about:
New animations not playing  Slow or lagging animation effects Animations not playing on some devices Animation effects playing on the wrong elementBefore you begin:
Check that there's no local causes for the issue first. You may need to clear your cache and update your browser. Learn more with the Wix Technical Assistant. Please note that animations do not play in your site's editor. To view your animations, either preview your site, or view it live. New animations not playing on the live siteIf you recently added an animation to an element but can't see it on your live site, you might not have published your changes. In order for updates to be reflected on your live site, you need to publish them.To publish site changes:
Go to your editor. Click Publish at the top right. (Optional) Click View Site to be taken to your live site. Click Done.Lagging or slow animationsAnimation effects are a fun way to bring your site to life and add creativity. However, just like any other effects or elements, having too many animations on one page can cause performance or loading issues. If you notice that animations are slow or lagging on your live site, you should consider reducing the amount of effects and elements you have on your page. Learn more about optimizing elements on your siteAnimations not playing on certain devicesYou or your visitors may notice that animation effects do not play on your Wix live site - on both mobile and desktop. This could happen if visitors are viewing your site from operating systems with a Reduced Motion feature. When turned on, this feature prevents animations from playing in the browser. You and your visitors can disable the Reduced Motion feature from your device in order to see the animation play on your site. Click the relevant device below to learn how to disable Reduced Motion:
iPhone and iPad Mac OS Windows OS AndroidTip:Reduced Motion is also automatically enabled for some mobile devices in low battery or power saving mode.Animation playing on a different elementIf you notice that the wrong element has an animated effect on your live site, you may have accidentally added animation to that element instead. Make sure you're applying the animation to the right element, especially if a number of elements are placed closely together.To check your element is animated:
Go to your editor. Click the element. Click the Animation icon . See if an animation has been selected.Tip:To remove an animation from an element, click the Animation icon , then click None .Still need help?If the problem persists after following the steps above, contact us and provide the details below:
The issue you're experiencing, and the steps you've already taken. The URL of the page where the animation issue occurs.
Wix Editor: Uploading Your Own Images
Add your own images to your site to truly make it your own! You can upload images from your computer, social networks, your other Wix sites and using a URL.Once you have uploaded them to the Media Manager you can use them anywhere on your site.To upload images to your Media Manager:
Click Add Elements  on the left side of the editor. Click Image. Click Upload Images. Select where you want to add the media from:
    
Your computer: 
        
Drag and drop files into the Media Manager or click Upload from Computer.  Select the files you want to upload. Click Open.   Your other Wix sites: 

Click My Wix Account.  Select the site folder. Select the files you want to upload. Click Upload Selection.   Social networks: 

Select the social network.  Click Connect. Select the files you want to upload. Click Upload Selection.   A URL:

Click the Link iconon the left side. Paste the URL link and click Import.      (Optional) Select the file and click Add to Page to add it to your site.What next?Resize and customize your image.Important:When trying to change an image on your site to an SVG file, you will see that the Choose Image button in the Media Manager is greyed out. This is because you cannot replace an image with an SVG file. Instead, you should add the file to your site by following the steps above, or add a vector art and then replace it with your own SVG file. The images continue uploading even if you close the Media Manager.
Wix Events: Sending Invitations or Promotions Using Email Marketing
Whether your event is a party and you want to invite guests or you're looking to spread the word about an event your business is hosting, Wix Email Marketing is a great way to contact your guests.Before you begin:Make sure your site is published before you send your email invitation.To send email marketing about an event:
Go to Events in your site's dashboard. Click the relevant event. Click the Guests tab (RSVP events) or Orders tab (ticketed events) at the top. Do one of the following:
    
If your event already has registered guests:
        
Click the More Actions icon . Click Send Email Marketing.   If your event still has no registered guests: 

Click Create Invitation.     Browse through the templates and select the one you want to use. Customize your email template.   Once you are finished, click Next. Add recipients:
    
If you have contacts in your account: Select the contacts that you want to send the campaign to. If you do not have contacts in your account: Enter the email addresses manually or click Import Contacts to import your contact list.   Click Next. Enter the newsletter details:
    
Subject Line: The subject line of the email. From Name: The name that the email campaign is sent from. This may be your business name or your personal name. Reply-to Email: The email address that the email campaign is sent from. Replies are sent to this email address.
Note: If you have not yet confirmed your email address, click Confirm Now.   (Optional) Click Send Test Email to see what your event invitation will look like to recipients. Click Send.Important:
Make sure you read the Wix Email Marketing Terms of Use before sending an email campaign. To access more features and send more campaigns, you can upgrade your email marketing plan.
Wix Logo Request: Creating a QR Code in the Wix Logo Maker
Currently, it is not possible to create a QR code and add it to your brand designs in the Wix Logo Maker.However, you can create and download a QR code using the Wix QR Code Generator, and upload it as an image to your brand designs.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Member Apps Request: Managing Third-Party Apps
Currently, it is not possible to manage third-party apps in the Wix Member Apps.We are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Stores: Adding Images, GIFs, and Videos to a Product in the Wix App
Make your products come to life by adding good quality images, GIFs, and videos. You can use your mobile device to add then on the go. Show me how to access store products
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Store Products, or tap Catalog and select Store Products.In this article, learn more about:
Adding media to a store product Reordering media Removing mediaAdding media to a productGreat images make customers feel secure about what they're purchasing. Make sure you upload good quality images that show every aspect of your product. Tip:You can use the Wix app's image editing tools to add filters, adjust brightness, focus, and saturation, apply text and more. Learn how to edit images.To add media:
Edit an existing product or create a new one. Tap Add Product media. Choose what you want to do next:Take a photo
Tap All Media. Tap the Device tab. Select Camera. Take the picture and tap the Checkmark icon . Tap Next. (Optional) Tap the Plus icon  to take an additional photo.Upload media You can upload images, GIFs, or videos from various sources, including your site media, your phone's gallery, or Instagram images.
Tap All Media or My Boards. Tap to select an image, GIF, or video.  Tap NextReordering mediaThe first image you upload is set as your main image. It's the image customers see in the Product Gallery before they click to view a specific product. You can reorder your images and set another one as the main image.To reorder your media:
Edit an existing product or create a new one. Tap View All Media. Drag the media to reorder them. Set an image as the main image:
    
Tap the relevant image.  Tap the More Actions icon . Tap Make Main.  Removing mediaYou can remove any media that you no longer need.To remove media:
Edit an existing product or create a new one. Tap View All Media. Tap Edit. Select the checkbox to select the relevant media or tap Select All. Tap Delete. Tap Delete to confirm.
Wix Stores Request: Additional Inventory Management Apps
Currently, you can find a number of inventory management apps in the Wix App Market. These include:
Multi-Store Inventory Sync by Presto Changeo SKU IQ Inventory Sync Crafybase Stock Sync: Automate InventoryGo to the Wix App Market to search for additional apps.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Video: Viewing and Managing Your Subscribers' Information
When a site visitor purchases a pricing plan connected to your video channel, they become subscribers. This means that they pay a subscription fee that enables them to buy or rent your videos. You can view your subscribers' information in Subscriptions in your site's dashboard. You can see what plan your subscribers are connected to, and the status of their subscription. You can also extend, suspend and cancel subscriptions from there.Important:Subscriber information can only be viewed for clients that are connected to a pricing plan. It is not possible to manage subscriptions or view subscriber information using the old subscription plan method. To view subscriber information:
Go to Subscriptions in your site's dashboard.  Click the Arrow icon  next to the relevant plan to view more information. (Optional) Click Manage Subscriptions to extend, suspend, or cancel a subscription.
Wix Bookings: About Bookings Staff Members
Add your staff to your site so they can provide services to clients and help manage your business. You can control each staff member's level of access to your site and business information.Managing staff hoursStaff hours determine when a staff member is available to provide appointments. To manage your business hours, Wix Bookings offers a two-level system. First, set your default work hours which apply to all staff. Then you can set individual staff members' hours to offer a more flexible service to clients.Inviting staff members to sync their Google calendarsTo help staff members keep track of their schedule, you can invite them to sync their personal calendars with their Wix Bookings calendar. This helps prevent double bookings and allows staff to see their complete upcoming schedule in one place. Make sure you assign the relevant permission level, so your staff member can sync their personal calendar (see section below).Assigning permission levelsWix Bookings allows you to assign different levels of permissions to your staff and others who help build and manage your site.For example, adding someone as a Bookings staff member gives them permission to book their own clients, access their personal calendar and manage their sessions. You may also want to invite non-staff members to contribute on your site. For example, if you hire a graphic designer or a copywriter to make changes to your site. Note:Only Bookings Admins have permission to send payment requests and charge credit cards.
Wix Events: Changing the Email Address for RSVP Notifications
When a guest RSVPs or buys a ticket to an event, you get an email at the address associated with your Wix account. If you'd prefer to receive emails at a different address, you can change it in the site settings.To change your business email address:
Go to Business Info in your site's dashboard. Enter a new email address in the Email field under Contact info. Click Save.Tip:You can use Wix Automations to send additional notifications to you or other team members every time a guest RSVPs or buys a ticket.
Editor X: Adding Elements
Elements are the most important part of your site. They make up your content, and include text, buttons, forms, images etc.Learn more about:Adding an element in Editor XTypes of elements you can addAdding an ElementAdd elements from the Add panel on the top bar. The elements are split up into categories in the Add panel to make it easy for you to find what you are looking for.To add elements:Click the Add icon on the top of the Editor.Click the element category.Click the element subcategory.Click an element or drag it on to your page.Types of ElementsThe elements in the Add panel are split into categories to make it easier to find what you are looking for. 
Quick Adds: Build more efficiently and quickly using these common elements, rather than searching the Add panel each time for what you need.  Layout Tools: Use these containers with integrated flex technology to group elements together. Text: Let your visitors know what your site is about by adding text elements. Button: Encourage your visitors to interact with your site with functional and stunning buttons. Menu: Add a variety of menus to your site to help your visitors navigate around.  Media: Add any media to your site to bring it to life. Decorative: Decorate your site with these beautifully designed elements. Contact & Forms: Let visitors contact you and collect responses in a submissions table. Social: Add social icons so that your visitors can directly access your social networks. Blog: Create a stunning blog and grow an online community with people who share your passion. Store: Set up an online store to sell your products. Bookings: Add a bookings system to let your clients book and pay for services. Events: Create and manage events on your site.  Members: Allow visitors to become members and access their private account on your site. Sections: We have tons of beautiful pre-designed page sections to help you build your site. These presets look great on all screen sizes, so you don't need to worry about customizing them for each breakpoint. CMS (Content Management System): Manage your site more efficiently by creating and storing content in collections.
Preventing Search Engines from Indexing Your Site
Search engines like Google crawl and index your site pages so they can appear in search results. You can prevent search engines from crawling and indexing your site if you're not ready to go public.Note:If your site is published, your site pages may have already been crawled by search engines. When you complete the steps to prevent indexing, search engine databases will remove your pages on the next crawl. To get your site pages removed faster, you can submit your sitemap and URLs directly to search engines.Tip:Want to choose which site pages appear in search results? You can prevent search engines from indexing specific site pages in your Editor. To prevent search engines from indexing your site:
Go to your SEO Dashboard. Select Go to SEO Settings under Tools and settings.
Disable the Let search engines index your site toggle to prevent search engines from indexing your site.
Click Hide Site.
Requesting the Details of a Wix User
User privacy is very important to us. Wix is not at liberty to provide personal information about our users, including email addresses, IP addresses etc.Having said this, as Wix.com is a public company, we are always willing to cooperate with law enforcement agencies and share information after receiving a court order or subpoena.If you are a member of a police department or government agency and are investigating an ongoing case, you may contact us at any time. Our policy is to comply as best as we can with any ongoing police investigations. We usually provide the information, in hard copy, to the address mentioned in the court order.If you are not a law enforcement officer and would like to have a site removed or obtain personally identifying information about a Wix user, you must obtain a court order, which we honor.We ask that all court orders or subpoenas be sent to subpoenas@wix.com.
For any additional questions regarding this matter, contact us and we will be happy to assist.
Site Members: Managing Your Member Roles
After creating member roles, manage them at any time from your site's dashboard. You can edit role details, assign them to members and delete them if they're no longer necessary. How do I access my site's member roles?
Go to your site's dashboard. Click Contacts on the left. Click Site Members on the left. Click Manage Member Roles at the top right.In this article, learn how to:
Edit a role Assign a role  Delete a roleEditing a member roleEvery role has a name, color and description that you can edit to your needs.To edit a role:
Go to Site Members in your site's dashboard.  Click Manage Member Roles at the top right. Click the More Actions icon  on the role you want to edit.  Click Edit Roles.
Edit the role's name, color or description. Click Save.Assigning a member roleYou can always assign more members to an existing role, and remove members who should no longer have it. To assign members to a role:
Go to Site Members in your site's dashboard.  Click Manage Member Roles at the top right. Click the More Actions icon  on the role you want to edit.  Click Edit Roles. Click the Members tab. Click + Add Members.
Select the checkbox next to the member(s) that should have this role.
Tip: You can use the search bar to find a member by their name or email address.   When ready, click Add. Removing a member from a role?Click the More Actions icon  next to a member, then click Remove.Deleting a member roleYou can delete roles that are no longer needed in your Members Area. This means the members who had this role lose their page permissions.Important:
When you delete a role, it is removed from any member that had the role. The member also loses access to any pages that were included in the role.  If you restricted a certain page to one role and then delete that role, the page becomes available to all members. If you want to keep the page restricted, you'll need to change the permissions of your member roles. To delete a role:
Go to Site Members in your site's dashboard. Click Manage Member Roles at the top right. Click the More Actions icon  on the role you want to edit.  Click Delete. Click Delete to confirm.
Studio Editor Request: Adding a Welcome Screen to Mobile
Currently, it is not possible to add a welcome screen to greets visitors on mobile as your client's site loads in the background.We are always working to update and improve our products, and your feedback is greatly appreciated.
Studio Editor Request: Moving Through Sections with a Keyboard Shortcut
Currently, it is not possible to move from section to section in the Studio Editor via a keyboard shortcut. We are always working to update and improve our products, and your feedback is greatly appreciated.
Transferring an .mx domain away from Wix
If you have purchased an .mx domain from Wix, you can later transfer it to another domain host. To transfer your .mx Wix domain away from Wix:
Go to the Domains page. Click the Show More icon  next to the relevant domain and select Transfer Away from Wix. Click Transfer Domain. Click I Still Want to Transfer. In some cases, you may receive a message from the domain provider during the transfer process indicating that your .mx domain is blocked. This happens because sometimes Wix domains with an .mx extension need to be unlocked so they can be transferred outside of Wix. If your .mx domain is blocked:In order to unlock the domain so you can start transferring it away from Wix, please contact Wix Customer Care for further help. Please have your account and domain name ready.
Wix Blog: Hiring a Blog Writer
Having a professional blog writer come onboard is a great way to optimize your content. With Wix Marketplace you can hire a trusted writer to help create new content, share some ideas and suggestions, and provide valuable feedback. To hire a blog writer:Go to the Blog tab on your site's dashboard.Click More Actions at the top left. Click Hire a Blog Writer.Choose what type of content you need. Select your site's publication status. Choose your preference.Select your site language. Enter your contact details.Click Submit. What happens next?Once you've submitted all the relevant details, you will be matched with a blog writer. Remember, you are not committed to anything at this stage. Wix Marketplace will contact you to with some options and you can decide if you want to proceed.
Wix Bookings Request: Creating an Appointment with Multiple Participants
Currently, it is not possible to create an appointment with multiple participants (semi-private appointments). We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Chat Request: Multichannel Chat
We're excited to announce that you can now add the WhatsApp channel to your Wix Chat chatbox. We're working on making it possible to connect further third-party communication channels such as Facebook Messenger.A multichannel chat allows site visitors to choose the platform they want to contact you on when opening Wix Chat on your site.We are always looking to update and improve our products and your feedback is greatly appreciated.
Wix Editor: Navigating Between Your Site Pages
If you want to view or edit a page on your site, you can access it from the Switch Page panel on the top bar of your editor.To switch between your pages:
Click the Switch Page panel on the top left of the editor. Select the relevant page.Tip:You can also navigate between your pages by clicking on the tabs on your site menu in preview mode. Learn how to preview your site
Wix Logo Request: Creating Animated Logos
Currently, it is not possible to create animated logos with the Wix Logo Maker.We are always working to update and improve our products, and your feedback is greatly appreciated.