Wix Analytics: Managing Alerts and Emails
Wix Analytics allows you to receive alerts and emails so that you can stay on top of important site data and activity. Using these tools, you can monitor trends and shifts so you can respond quickly to changes, and plan your next steps effectively.In this article, learn more about:
Managing your Analytics alerts Managing your Analytics emails Frequently asked questions (FAQs)How do I access the Alerts and Email Settings page?Go to Analytics Highlights and click the Alerts and email settings icon  at the top right.Managing your Analytics alertsWix Analytics alerts help you to track your site data and business activity. There are two types of alerts:
Alerts by Wix: Default alerts that we send you automatically if there are significant increases or decreases in your daily or weekly site sessions and total sales.  Custom alerts: You can create your own alerts that focus on the data you want to monitor.Note:Analytics notifications will only be triggered after your site has generated enough data to run the algorithm.To manage your alerts:
Go to Alerts and Emails Settings in your site's dashboard. Under Alerts, choose what to do:Create a custom alertYou have the option to set up new alerts to stay informed about shifts in your data. For example, you could create an alert to be notified when your total daily sales exceed $1000, or if your daily visitor count falls below 100.
Click + Create New Alert. Set up your alert:
    
Click the Select a stat drop-down and choose from a list of measures grouped by Traffic, Sales, Blog, and People data. In Check every, set the frequency of the alert (daily, weekly or monthly). Choose the relevant option from the If there is drop-down (e.g. More than, Less than).  Enter a threshold in the Number field. For example, set the alert to notify you if your total orders increase by 100 or more.   Click Save.Edit custom alertsEdit your custom alerts to match the ever-changing needs of your business. Whether you want to be notified about a decrease in the number of page views, or an increase in the number of items sold, alerts can be updated as you need.
Click the Edit icon  next to the custom alert you want to edit. Update the conditions that trigger the alert. Click Save. Deactivate alertsYou have the option to disable both the default alerts provided by Wix and any custom alerts you've created. This is a great option if you may want to use the alert again in the future. To deactivate an alert, disable the toggle next to the alert you want to deactivate.
Tip: You can enable the toggle and reactivate the alert at any time.Delete a custom alertDelete custom alerts you no longer need to stay organized and only get notified for what matters most.
Click the Delete icon  next to the custom alert you want to delete. Click Delete.Managing your Analytics emailsWix Analytics emails directly sends you reports you're subscribed to and helps you keep track of your key stats with a monthly highlights email.The Monthly Highlights email includes key stats on your site's performance. The stats you see are based on the type of site you have. For example, if you have a blog you'll see stats based on post views, and if you have a store you'll see sales stats.Note:
You can only get Monthly Highlights if your site is upgraded and received 30+ site visits during the previous month. The Monthly Highlights email is only available for English language sites.To manage your emails:
Go to Alerts and Emails Settings in your site's dashboard. Under Emails, choose what to do:Edit a report subscriptionEdit the subscription settings for a report you're subscribed to. You have the flexibility to adjust how often you receive it and when, and to change the attachment type.
Click the Edit icon  next to the report you want to edit. Update your subscription settings, including the report time period, attachment type, frequency, and delivery time. Click Save.Unsubscribe from a reportUnsubscribe from any report you no longer want to receive by email. You can always go back and re-subscribe to it from the report's page.
Click Unsubscribe next to the report name. Click Unsubscribe again in the window.Deactivate the Monthly Highlights emailYou can choose to stop receiving the Monthly Highlights email if you prefer. Disable the toggle next to Monthly Highlights to stop receiving the email.Tip: You can enable the toggle and start receiving it again at any time.Subscribing to Wix Analytics reports:You can subscribe to any report and customize the report format, time period, frequency, delivery time, and more.FAQsClick a question to learn more about Wix Analytics alerts and emails.Where can I manage all my Wix notifications?You can manage the notifications you receive on your desktop (web browser), dashboard, and email under Notification Preferences in your site's dashboard.You can do the same for notifications on your mobile device through the Wix app or the Wix Studio app. Learn more about managing your site's notification preferences.How does Wix Analytics determine when to send out alert notifications for default alerts?Wix Analytics collects your statistical data over initial periods of 3 months for daily alerts, and 1 year for weekly alerts. This helps to build an algorithm which distinguishes between real statistical fluctuations, random fluctuations, and seasonal behavior.After the initial periods, your statistical data continues to be collected and is compared to previous data to detect significant changes. For example, an unexpected surge in Total Sales on a particular day (unrelated to seasonal events), would be considered a significant change and would result in an alert notification being sent.When do I receive my Monthly Highlights email?You receive the Monthly Highlights email at the beginning of the month. For example, if you had 30+ site visits in March, you will receive the email in the beginning of April.If you recently published a new Wix site, you'll receive the email at the beginning of the following month.Who does the Monthly Highlights email get sent to?With Wix Editor, the email only gets sent to the email address of the site owner. If you're a partner using Wix Studio, you can define who the email gets sent to.Note: In Wix Editor, the email address for the delivery of the Monthly Highlights email cannot be changed.I can't find my Monthly Highlights email. What should I do?If you can't locate your Monthly Highlights email:
Check your email's spam or junk folder. Make sure that your Wix account is set up with the correct email address. You can change your email address here.