Connecting PayU India as a Payment Provider
Accept payments from your customers in India using PayU India as your payment provider. Learn more about using PayU with Wix.General InfoSupported countriesIndiaSupported currenciesINRNote: The currency used in your Wix account must match the currency in your PayU account. If the currencies do not match, the transactions may be declined. Learn how to change your currencySupported payment methodsCredit / Debit Card, Net Banking, UPI, Wallets, EMITransaction feesFrom 1.90% per transactionAccount activationRequires review by PayU IndiaManaging your accountFor information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit PayU IndiaIn this article, learn about:
Connecting PayU India Frequently asked questions (FAQs)Connecting PayU India as a payment provider
Go to Accept Payments in your site's dashboard.
Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options. Click See Options next to Third-Party Credit / Debit Card Providers. Click Connect next to PayU India.
Depending on whether you have an account with PayU India, or need to create a new one, follow the steps:Have an account
Enter your Alias and Salt credentials.
Note: For valid credentials, your PayU India account must be created through the PayU/Wix Plugin. Click Connect.Don't have an account
Click Create PayU India account. Enter your email and click Next. Fill in the registration form and click Next. Follow the steps from PayU India in order to get your credentials:
    
Login to your PayU dashboard. Go to My Account. Go to System Settings, you’ll find your Login Alias and Salt credentials here.
Note: Both Salt values can be used. We suggest you use the shorter one.   Return to this window (repeat steps 1-4) and follow the steps under Have an account to connect your account.For more information, please visit this dedicated PayU page.FAQsClick a question below to learn more about accepting payments.How does tokenization affect my PayU India payments?Since July 01, 2022, Indian regulations require all credit card payments to comply with tokenization rules. Wix has made the relevant changes on the checkout experience to redirect your customers to the PayU India page to complete their payments.If you are having issues accepting payments, disconnect PayU India and then reconnect using the steps in this article.Can I enable installment payments with PayU India?Using PayU India, you can offer customers the option to pay in installments.
To enable installment payments:
Go to Accept Payments in your site's dashboard. Click Manage next to PayU India. Scroll down and enable the Installments toggle. Enter your installment guidelines.
 Click Save.For further details, please contact PayU India.How can I tell if a payment method is active?In order to accept online payments, you must connect a payment provider. For PayU India, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts.Is my currency supported?Be aware that payments will fail If you are using an unsupported currency.
The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.What is a minimum payment amount?Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans. Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments?To offer recurring payments, you must connect a payment provider that supports recurring payments.How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly. 
If your provider is Wix Payments, learn about receiving payouts from Wix Payments. My customers' payments are being declined. What can I do?If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.Why can’t I connect PayU India?Ensure that your PayU India account has been created using this link: https://payu.in/plugins/wixIf the account has not been created from that link, it cannot be connected to Wix.Once created, contact PayU India to be sure that your account is active before you attempt to connect it to Wix. PayU will be happy to assist you in connecting your account. If the problem persists, you may be able to fix the issue by troubleshooting common connection issues.