Wix Studio FAQs: Getting Started
Wix Studio is a flexible, end-to-end platform for agencies and enterprises who offer bespoke and scalable web creation services. The advanced responsive editor has game-changing design tools like responsive AI, open platform capabilities, and one workspace to manage your sites, assets and team. It allows you to efficiently deliver exceptional websites that exceed your clients' vision. Learn more about Wix StudioBelow we'll answer some of the common questions we've received about getting started with Wix Studio. Switching to Wix StudioClick a question below to learn more about switching to Wix StudioHow can I get access to Wix Studio?Wix Studio is available to everyone. If you're an agency or enterprise already using Wix or Editor X, you can switch your account to a Wix Studio account. You'll find multiple entry points prompting you to switch, including through the Sites page in your dashboard, the dashboard of any site you own, the Templates page, and the Account Settings menu.On switching, you'll land on the Discover page of your new Wix Studio workspace and can find all the educational resources you need to get started.
You can also access Wix Studio via an email invitation to join a team. If invited to a Wix Studio team, click to accept the invite, log in and go to your team's Wix Studio workspace.

Finally, we have paths to sign up via our mobile apps too. Sign up via a link in the Wix mobile app or download the newly launched Wix Studio app, available on iOS and Android, and start your journey from there.After moving to Wix Studio, will I still have access to the sites I've built on Editor X and Wix?Yes. Once you transition to Wix Studio, all of your sites will be available in your Sites tab, within the Wix Studio workspace.Using Editor X?By April 2024, you'll no longer be able to create new Editor X sites, as part of the transition process. For this reason, we highly recommend using Wix Studio for any new projects you get. If you've never used Editor X before, the option to create new sites is now closed. Learn more about updating an Editor X site to Wix Studio.What are the Premium pricing plans for Wix Studio?Visit the Wix Studio Premium plans page for pricing and details.How can Wix Studio help my agency?Wix Studio is designed especially for agencies, and comes equipped with all the tools an agency needs to see projects, of any scale, through from end to end.

The advanced, responsive Studio Editor allows both deep control and intuitive creation, so designers can adapt depending on the client, their workflow or personal preference. Tools like Responsive AI, proportional scaling and preset layouts, speed up the build process when turnaround times are tight. For complex sites, full CSS control allows you to create intricate layouts and interactions, while open APIs, SPIs and integrations give you the ability to extend any site's functionality. Cater to clients in any industry by connecting powerful Wix business solutions for eCommerce, Bookings, Events and more, no third-party tools or plugins needed. Plus, shared and reusable design assets, including templates, give you next-level efficiency on project after project.

The Wix Studio workspace provides an open and collaborative environment that's ideal for agency work. Account owners have a clear view of all sites, projects and assets in one centralized place, and can stay in control over who-does-what with detailed site permissions. Multiple teammates can work on the same site at the same time, while on-canvas feedback provides a faster, more streamlined feedback loop. When it comes to client handover, you can share completed projects in a seamless, professional way— you can even add personalized resources, specific to your clients' needs, right to their dashboard. Plus, you can reinforce your agency's work and maintain connections with automated emails that notify your clients of their site's monthly analytics.Can I use Wix Studio in any country?Wix Studio is available to millions of users in over 190 countries. You can view country limitations here.If I switch to Wix Studio and then want to switch back, can I?Yes. If you feel that Wix Studio is not for you, you can leave Wix Studio and switch to the regular Wix experience. When you leave, some Wix Studio features will no longer be available. For Wix Partners, this decision also means leaving the Partner Program altogether and losing access to exclusive benefits, features and points. Learn more about leaving Wix Studio.Learn more about switching to Wix Studio.Using Wix StudioClick a question below to learn more about using Wix Studio.Where can I learn how to use Wix Studio?You can learn how to use Wix Studio through our dedicated educational hub, Wix Studio Academy. There you'll find the Essentials course to get you fully up to speed with the platform and its capabilities, as well as standalone how-to tutorials. Additionally, our experts will host a series of ongoing educational events and webinars, covering everything from design to development. From your new workspace, you'll find sandboxes to experiment with features like responsive design, and in the Studio Editor there are tooltips and videos to guide you along the way. Go to the Wix Studio Academy.Do I need to be a designer or a developer to learn Wix Studio?Wix Studio is for all professionals, including designers, developers and marketers, from large-scale agencies to enterprises. While design and development knowledge will benefit Wix Studio users, the platform's intuitive visual drag-and-drop canvas and out-of-the-box solutions mean a shorter learning curve.What is responsive design on Wix Studio?With the Wix Studio Editor, you can use AI to make site pages and sections instantly responsive—in just a couple of clicks. You can create custom breakpoints, use modular flex layouts and take advantage of out-of-the-box responsive behaviors, like scale proportionally, to build smarter and more efficiently than ever before. For those who want it, deep CSS control allows you to create high-end websites with complex layouts and interactions.How does collaboration work in Wix Studio?Wix Studio offers a collaborative environment designed to support your entire workflow. In the Studio Editor, you and your teammates can work side-by-side and get instant feedback, from colleagues or clients, with on-canvas comments. In the new workspace, you can efficiently manage multiple teams, projects and assets from one centralized place. You can also switch between workspaces, so you don't need to create additional accounts to work on different teams. Experience seamless collaboration with your clients too—take granular control over who does what with roles and permissions, get their feedback on your work in progress and add a personalized selection of resources to their dashboard.What are reusable assets?Reusable assets are assets you create that you can use, reuse and share. This includes sections, custom templates and widgets.If I experience a bug, what should I do?If you experience a bug, we're here to assist you promptly. Reach out to a Wix Studio Customer Care expert by starting a live chat or requesting a callback.Additionally, Wix Studio features a dedicated tab where you can view your team's entire Customer Care ticket log. This allows you to track previous interactions and issues raised by anyone in your workspace to Wix Customer Care, providing a comprehensive overview of their statuses and resolutions. Learn more about viewing your Customer Care ticket log.Does Wix Studio have ready-made templates?Wix Studio has several designer-made responsive website templates, covering a broad range of industries and design styles that you can also use to create sites without needing to start from scratch. There are also some ready-made wireframes for you to choose from and add your own style.Does Wix Studio have a mobile app for business management, like the Wix app?Yes, we're excited to launch a new mobile app for Wix Studio, designed to help you stay in control while on the move. You’ll be able to manage your agency’s site, projects and clients, and access the Marketplace where you can view and manage leads, reply to contacts and get paid. You can also easily manage your clients' sites, reach out to customer support and get updates on your tickets' status. Plus, you can view and switch between workspaces in your account, so you can stay on top of every project on your plate. You'll have all the capabilities of the Wix app—and more.If you prefer, you can use the Wix app to manage your Wix Studio sites. You can easily switch between workspaces and your Site List will change depending on which workspace you're in. However, for an enhanced user experience with more specific features for Wix Studio users, we recommend you use the new Wix Studio app.If I have more questions about Wix Studio, who can I reach out to?There are many ways to reach out and get advice, whether it's from like-minded professionals or Customer Care experts. Visit the Wix Studio Forum, a dedicated hub for getting answers, finding solutions and asking for feedback among your peers.

Join the Wix Partner Community and Wix Studio Discord to reach out with your questions.

We've also created a bank of  Wix Studio help articles to answer the most anticipated questions, but if you still have some our Customer Care experts will be happy to assist you.Will you be offering special prices on Premium plans for agencies?We created Wix Studio Premium plans with Partner feedback in mind. Log out of your Wix account to view the plans here.Read our full article to learn more about Wix Studio.