bowang0911/WixQA huggingface dataset:
Sending a Screenshot to Wix Customer Care
Get solutions faster by sending us a screenshot of the problem you're experiencing. Make sure to take a screenshot of your entire browser window so we can understand and solve the issue as soon as possible. Taking a screenshotLearn how to take a screenshot from your computer or mobile device.DesktopMobile device
Learn how to take a screenshot on Windows.  Learn how to take a screenshot on Mac.
Android: Click here for instructions. iPhone and iPad: Click here for instructions. Windows Phone: Click here for instructions. Blackberry: Click here for instructions.Important:If you are taking a screenshot of a billing page or bank statement, make sure you conceal your full credit card number and CVV number. Leave only the last 4 digits of the credit card visible. Sending a screenshot to Wix Customer CareWhile interacting with our Customer Care chatbot, you can attach screenshots to accompany your description of your issue.To attach a screenshot:
Click the Attachment icon .
Note: If Send does not display, click Edit my description then click the Attachment icon . 
Select a file from your computer and click Open.  Enter a description of the issue you're experiencing and click Send.Supported file types:You can upload image files in these formats: JPEG, JPG, PNG, GIF, ICO, BMP, and TIFF.
Terms of Use: Domain and Business Email Renewals
Subscriptions for Google Workspace business emails and Wix domains are billed up to 30 days before their auto-renewal date. This is to ensure continuity of service. Wix sends you a notification of this charge 30 days before your next billing date. To view the customer agreements for products offered by Wix, see the options below. Wix domains:
Domain Registration Agreement (Registrar) Domain Registration Agreement for Web.com Domain Registration Agreement for TucowsGoogle Workspace business email:
Google Workspace Customer Agreement
Live Site Error: Error 502 (Bad Gateway)
A 502 (Bad Gateway) error is an HTTP status code indicating that a server didn't receive a valid request from another server. To resolve an error 502 message:Reload the page using one of the following methods:
Press F5 on your keyboard (Cmd + R on a Mac). Click the Reload icon  at the top of your browser. Re-enter the URL into your address bar and press Enter.Tip:If you still get the same error message, wait a few minutes and try again. The issue may be temporary.If the problem persists, follow the steps in the Wix Technical Assistant to resolve.
Request: Downloading Invoices for Wix Services in Bulk
Currently, it is only possible to download one invoice at a time. It is not possible to download invoices in bulk.We are always working to update and improve our products, and your feedback is greatly appreciated.
Request: Editing the Checkout Page Text
Important:This feature request is relevant for Wix Stores, Wix Bookings, and Wix Restaurants Orders (New).Currently, it is not possible to edit the text that appears on the Checkout Page. This includes, for example, the text of the "Continue Browsing" link, section titles (e.g. Customer details, Delivery details), and field titles (e.g. First name, Last name).We are always working to update and improve our products, and your feedback is greatly appreciated.
Request: IPv6 Support
Wix currently supports Internet Protocol Version 4 (IPv4) as this is the standard protocol. We do not support IPv6 at this time.NoteIf you have AAAA records (as opposed to A records) in your DNS, your domain is the unsupported IPv6 type.We are always working to update and improve our products, and your feedback is hugely appreciated.
Request: Linking Questions in the Wix FAQ App to Dynamic Pages
The Wix FAQ app lets you add FAQs to your site's page to give your visitors quick answers to common questions. Currently, it is not possible to link questions in the Wix FAQ app to dynamic pages. We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Events Request: Selecting the Number of Events Displayed on a Page
We are excited to announce that when customizing your event list layout, you can now select the number of events to display on a site page.
Single Video Player: Uploading Media from Your Video Library
In the Single Video Player, you can show videos that you've uploaded to Wix Video. Media you upload to Wix Video appears in your Video Library, which is separate from your Media Manager. This allows you to seamlessly manage and display video content on your site.For example, if you're a fitness instructor, you can upload workout videos to your Video Library and easily showcase them on your site using the Single Video Player.Before you begin:
Add Wix Video to your site and upload videos to your Video Library. Add the Single Video Player to your site so you can upload video files to it. To upload a video from your Video Library:
Go to your editor. Click the Single Video Player. Click Change Video.  Click Change Video to open the Media Manager.  Double click the Video Library folder shortcut to open it. Select the video you want to use in the player and click Upload Selection.  Select the video you just uploaded and click Add to Page. 
Choose the video's Playback options from the Video Settings: 
    
Autoplays: Click the toggle to have the video play on mute automatically when the page loads. Visitors can turn the sound on manually if they'd like.  Plays in a loop: Click the toggle to have the video replay itself continuously.    Set the Video Description: Enter a description of the video under What's this video about?FAQs:Click a question below to learn more about uploading media from your Video Library.What is the difference between the Media Manager and the Video Library?The Media Manager is a hub for most of your site's uploads, while the Video Library is specifically for videos uploaded through Wix Video. The Video Library allows for larger file sizes (up to 15GB) compared to the Media Manager (1GB max).Learn more about the Wix Media Manager and your Video Library.Do I need to add a description to my video? Adding a description is optional but recommended. It provides context for your visitors about what the video is about.What happens if I enable autoplay for my video?When autoplay is enabled, the video will play automatically on mute when the page loads. Visitors can turn the sound on manually.Can I make my video play on a loop?Yes, you can enable the option to have the video replay itself continuously in the Video Settings.
Site Management Request: Restore Contacts When Restoring Deleted Site
Currently, when you restore a previously deleted site, your contacts are not automatically restored with it. If you have a CSV file with your contacts, you can import it again. We are always working to update and improve our products, and your feedback is hugely appreciated.
Unassigning a Domain from Your Site
You can instantly disconnect your domain from your Wix site by unassigning it. You can always assign the domain to another site at a later stage.To unassign a domain:Go to the Domains page.Click the Show More icon ﻿﻿ next to the relevant domain and select Unassign from This Site.Click Unassign Domain.
Wix Blog: Creating and Editing Blog Posts in the Wix App
With the Wix app, you can stay productive on the go and keep your blog updated from anywhere, anytime. Using the app, you can choose to create new blog posts or edit existing posts. In this article, learn more about:
Creating a blog post Editing a blog postCreating a blog post in the Wix appCreate a new blog post anytime and from anywhere with the Wix app. New posts that you create in the app are automatically added to your site.To create a blog post:
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Blog. Tap + Create New Post.
Enter your post title and post.   (Optional) Add formatting or tap the Add icon  at the bottom to add a block such as an image, gallery, video and more. Tap Next at the top right. Tap Post Settings. Tap each tab at the top to customize the settings available: 
    
General: Edit the publish date, select the writer, add an excerpt of your post, and more. Categories: Select the relevant category for your post, or create a new category. Tags: Tap the relevant tag to add it to your post.  SEO: Edit the post URL, add the post title, and describe what the post is about.    Tap Save at the top right and choose to do one of the following: 
    
Save changes: Changes are saved, ready to be published at a later stage.  Schedule: Changes are saved and scheduled to be published on a specific date and time. Save & Publish: Changes are saved and published straight away.   Editing a blog post in the Wix appNeed to make a change to a blog post while you're on the go? The Wix app on your mobile device lets you edit blog drafts and published posts directly from your phone.To edit a blog post in the Wix app:
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Blog. Tap Posts. Tap the post you want to edit.
Note: If the post has not yet been published, tap Drafts at the top and then tap the post.
Make your changes and then tap Next at the top right.  Tap Save & Publish.
Wix Bookings: Managing Email Notifications You Send to Clients
With Wix Bookings, you can also choose which email notifications to send to your clients. Whether it's a confirmation email, a reminder, or a follow-up, you have full control over the types of messages that your clients receive. You can also create automations to customize your automated emails even more.In this article, learn more about:
Editing the default booking confirmation email Disabling default booking confirmation emails What your clients see when they book servicesEditing the default booking confirmation emailEditing your confirmation email is a great way to welcome clients to your business. You can add a personal touch to make the message fit your brand. To edit your default confirmation emails:
Go to the Booking Settings tab.  Click Emails & SMS notifications. Click Edit next to Send clients an email confirmation when they book.  Click the relevant tab to choose the service type: Appointments or Classes & courses (Optional) Enable the Email video conferencing link toggle to add a video conferencing link to this email. Choose which field to edit:
    
Subject: Customize the email subject line to entice your clients to open it.  Message: Edit the text of the email to include any information your clients need to know before attending.   (Optional) Click Send Test Email to send yourself a preview of the email. Click Save.Notes:
The confirmation emails you receive display your business's time zone. The emails you send to your clients display the time zone they select. Test emails display ${priceText} and $12.34 as the service price and total. This will not appear in your actual confirmation emails.Disabling default booking confirmation emailsYou can disable the default booking confirmation emails at any time. This can be useful if you set up custom automated emails and don't want to overwhelm your clients. Note:Make sure you have some method of informing clients that their booking is confirmed before disabling the default booking confirmation emails. To disable the booking confirmation emails
Go to the Booking Settings tab. Click Emails & SMS notifications. Click to disable the toggle next to Confirmation Email.What your clients see when they book servicesWix sends your clients confirmation emails when they book one of your services. Depending on which method you chose above, the email shows as plain text or includes things like your company logo and additional graphics. Important:If your clients book a service and there is a delay or failure in processing their payment, you receive an email to let you know.



When this happens with online services, the confirmation email your client receives will not include a Zoom link to the service. Instead, you can send the link manually from your Booking Calendar once the payment is completed by clicking the session in the calendar and clicking Copy link.
Wix Bookings Request: Syncing Bookings and Personal Calendars of Staff Members on the Wix App
Currently, on desktop, you can sync the Bookings calendar and personal calendars of staff members  (e.g. Google, iCal, Outlook). However, it is not possible to do this from the Wix app on a mobile device.  We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Editor: Designing Your Gallery
Customize your gallery design at any time, without having to re-add your images. You can explore different gallery types, choose from a variety of presets and refine the design for the desired look and feel. In this article, learn more about:
Switching to a different gallery type Customize the gallery's designSwitching to a different gallery typeAfter adding a gallery, you can always change the design to a preset that showcases your images better. Choose a traditional grid layout or a Slider that lets visitors navigate at their own pace. We also offer more creative layouts like a 3D Carousel, Honeycomb and Freestyle. To change your gallery type:
Click the gallery in your editor. Click the Design icon . Browse the available designs and select the one you like. Customizing your gallery designOnce you've chosen the gallery type you like best, you can click Customize Design and start personalizing it. Choose from a range of gallery presets and adjust settings like the shape of your images, the border and shadow around them, or even the font (if your gallery features text). To customize your gallery design:
Click the gallery in your editor. Click the Design icon . Click Customize Design. Customize the gallery using the options available:Customize specific design settingsEach gallery type offers further customization. The options available depend on the gallery type and design preset you choose.To customize specific design settings:
Click an option below the design presets in the Gallery Design panel. Customize the options available to suit your needs.
Tip: Learn more about the design options available across galleries

Tip:The design options differ depending on the gallery type, as well as the preset you choose in Gallery Design. For example, some galleries have the option to customize the regular and hover view.Note:While you can adjust some layout settings, it is not possible to customize your gallery design in the mobile editor.
Wix Multilingual Request: Translating Third-Party Apps With Wix Multilingual
Currently, it is not possible to translate content in any third-party app that you add to your site. What content can be translated with Wix Multilingual?See the list of Translatable Content in Wix Multilingual.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix App Request: Managing Your Domain from the App
When a Wix site is published, it receives a "free domain" or URL with the name Wix in it, that can be managed from your dashboard. Currently, it is not possible to update your domain information, switch your primary domain, or purchase a new one, from the Wix app. For example, if you want to add a domain name that is currently designated to another site, or use a domain to get a Business Email, you have to do this from the domains page on your dashboard. We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Portfolio Request: Resize Project Page Cover Image
Currently, it is not possible to resize the project cover image. The layout that you select for your project page automatically affects the cover image ratio, proportion and size. As a workaround, you can manually change your project page layout to a different option.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Restaurants Request: Importing and Exporting Restaurant Menus
Currently, it's not possible to import or export Wix Restaurant Menus as a CSV file.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Restaurants Request: Using Wix Automations with the Wix Restaurants Online Ordering System
We are excited to announce that you can now automatically respond to customers when they place orders on your Wix Restaurant site.
Wix Stores: Delivering Digital Products
Digital products are downloadable files such as music files, illustrations, images, or ebooks.Important:Taxation regulations for digital goods vary by location. Check with your local tax authority to see what taxes apply.In this article, learn more about:
Delivering digital files Resending digital filesDelivering digital filesWhen you sell a digital product, the file is delivered to your customer as soon as the payment is received.
Immediate payment received: As soon as you receive online payment (e.g. credit card, PayPal, etc.), a confirmation email is sent to the customer with a download link. The link also appears on the Thank You page. Delayed payment: When payment does not arrive immediately (e.g. manual payment or echeck), a download link is not included in the confirmation email. After you receive payment and manually mark the order as Paid, a second email is sent to your customer with the download link.Sales with both digital and physical products:A sale that includes digital and physical products is marked as fulfilled only after the physical products are shipped. Resending digital filesThe download link sent to customers is active for 30 days. After that, it no longer works. You can resend a file to your customer at any time.To resend a digital file:
Go to Orders in your site's dashboard. Click to select the relevant order. Click the More Actions icon . Click Resend Download Link.
Wix Stores Request: Importing Reviews into Wix Reviews
We're excited to announce that it's now possible to import reviews that you received using third-party apps or on other platforms into Wix Reviews.
Wix Stores: Upgrading Your Site's Plan
You can add and set up Wix Stores on your site for free, but in order for customers to place orders, you must upgrade your site to a plan that allows you to receive payments. This allows you to connect a domain to your site and start selling.Dig deeper:
Learn more about upgrading to a Premium plan. If you're using Wix Studio, learn more about upgrading to a Studio plan.To upgrade your site:
If you have not already done so, add Wix Stores to your site. Go to your site's dashboard. Click the Upgrade icon.
Click Select under the plan you want to purchase. Select a subscription period and click Continue to Checkout. Enter your payment details. Click Submit Purchase. Refresh your editor to see the upgrade applied to your site.Important:After submitting your purchase, your bank may require you to verify your identity. If you're experiencing any issues with the authentication process, contact your bank directly.
About TTL
Time to live (TTL) is the value of time that tells servers how long to store a DNS record locally before discarding. You should leave the TTL for your DNS records set to the default time.Important:Changing a TTL value does not speed up the time it takes for a DNS record to propagate. It only changes the amount of time before your computer is forced to make a new DNS request.
Adding and Setting Up the Countdown Clock App
Add the Wix Countdown Clock app to your site and draw attention to your upcoming event. You can change the clock's design to suit your brand, and choose a message to appear after the countdown ends.Step 1 | Add the Countdown Clock app to your siteYou can find the Countdown Clock app in the Wix App Market. Go to the App Market in your editor to add it to your site.Wix EditorStudio Editor
Click Add Apps   on the left side of the editor. Search for the Countdown Clock app in the search bar. Click Add to Site.
Click App Market  on the left side of the editor. Search for the Countdown Clock app in the search bar. Click Add to Site.Step 2 | Set up your countdown clockSelect the type of countdown you want to show, choose a time and date for your countdown to end, and customize the message visitors see when it ends.To set up your countdown clock:
Select the Countdown Clock in your editor. Click Settings. Click the Select countdown type drop-down and select an option:
    
Fixed: Your countdown clock runs once, until a specific date and time. Enter the end date and select your time zone. Repeats: Your countdown clock runs multiple times, i.e. every day, week or month. Select when your clock restarts, enter start and end times and select your time zone. Set per visitor: Your countdown is specific to the visitor that's seeing it and starts when the visitor lands on the page. Choose the unit of time you want to use and the duration of the countdown.   Click the End Message tab. Click the Show message toggle to enable or disable it:
    
Enabled: A message appears to show that the special event or sale has ended. 
Note: You can click the text box in the app widget to change the text that is displayed.
 Disabled: The clock remains at 00:00:00:00 and no message is displayed.  Step 3 | Customize the look of your countdown clockThe Countdown Clock app is fully customizable. You can choose which elements you want to show (e.g. titles, buttons), change the layout or customize the colors and fonts used.Wix EditorStudio Editor
Click the Countdown Clock app in your editor. Choose what you want to customize:
    
Elements: Click the Elements icon   and select which elements you want to show (title text and/or button). Layout: Click the Layout icon  and select a layout for your countdown clock. Drag the slider to change the spacing of the message that appears when the countdown ends. Design: Click the Design icon  to customize the colors and fonts used on your countdown clock.  
Click the Countdown Clock app in your editor. Choose what you want to customize:
    
Elements: Click the Elements icon   and select which elements you want to show (title text and/or button). Layout: Click the Layout icon  and select a layout for your countdown clock. Drag the slider to change the spacing of the message that appears when the countdown ends.
 Design: Click the Open Inspector icon  at the top right of the editor and go to the Design tab. Customize the design using the options available.
CMS Request: Attaching a Repeater onto Another Repeater
Currently, it is not possible to attach a repeater onto another repeater. This feature would allow you to group items within a repeater based on a reference field. For example, you would be able to group dishes within the main repeater by meal (e.g. breakfast, lunch, or dinner).Learn how to connect a repeater to your CMS collection to display dynamic content. We are always working to update and improve our products, and your feedback is greatly appreciated.
CMS Request: Dynamic Text Input Option for Custom Forms
Currently, it is not possible to let your visitors add extra text input fields to a custom form on your site.You can create a custom form on your page with user input elements that include text boxes, radio buttons, upload buttons, and text input. However, this form only displays the input elements you add to the page. It is not possible for your visitors to add extra fields if they need them, e.g. for adding additional instructions that are not covered by the form.We are always working to update and improve our products, and your feedback is greatly appreciated.