Business Phone Number: Getting a Phone Number
Get a dedicated phone number for your business to connect with your customers in the U.S. and Canada. Select from a range of local and toll-free numbers, then link the new number to your phone and the Wix mobile app. About Wix's Messaging Terms of Use:To use a Business Phone Number, you must comply with Wix's Communication Services Terms of Use. To follow these terms and continue using a Business Phone Number, make sure you're not participating in any of the following:
Explicit content Hate speech Unwelcome messages Fraudulent messages Messages related to cannabisIf you are found in breach of these terms, you may have your account blocked.Step 1 | Purchase a Business Phone NumberChoose from a variety of local and toll-free phone numbers. Then, select a subscription plan and link the chosen number to the number that should receive these business calls (usually, it would be your personal number). You do not need an additional subscription (such as an upgraded plan) to get a Business Phone Number. To purchase a Business Phone Number:
Go to Business Phone Number in your site's dashboard. Click Get a Business Number. Depending on the number you need, select the relevant option:
    
Local Number: Choose this option if your business operates locally so you can get a number from your area.
        
Enter your city in the text box and select the relevant area code. Click Select next to the number you want to purchase.
Tip: Click Show Different Numbers to see more options.    Toll-Free Number: Get a 1-8XX number that's recognized everywhere and free to call.
        
Select a 1-8XX prefix from the drop-down and/or search for a vanity number.
Tip: A vanity number spells a word that's easy to remember for calls (e.g. 1-800-PIZZA77). Click Select next to the number you want to purchase. 
Tip: Click Show Different Numbers to see more options.      Choose a subscription period:
    
Billed Yearly: You are billed on a yearly basis.  Billed Monthly: You are charged once a month, for the entire month.   Click Select under the plan you want. Fill in your payment method details and click Submit Purchase.  Link and verify your phone number:
    
Enter the phone number you'd like to connect to your business number. Click Send Code. Enter the 6-digit verification code you received via SMS. Click Send Code.   Click Go to Settings.Step 2 | Complete setup from the Wix appAfter purchasing a business number, finish setting it up from the Wix app. In this process, we add the new number to your device's contact list so business calls are properly displayed. You can save it under the default name ("Wix Business Line"), or change it later to a different name that suits your needs.To complete the setup:
Tap the link that you received from Wix via SMS.
Don't have the Wix app? Tap the link to download the app to your phone. Once you sign in, you can finish setting up your new number.
Tap Next to get started. Give the Wix app access to your contacts.
Note: This allows us to add the business phone line to your contact list.
    
Tap the Contacts toggle to enable it. Tap Next. Tap Allow in the pop-up.     Tap the Notifications toggle to enable it.  Tap Next. Tap Get Demo Call to see how an incoming business call looks like. Tap Done. Step 3 | Customize your business number settingsNow that you've connected your business number to the Wix app, customize its settings to meet your needs. Set up a voicemail with your own recorded message, choose how to display incoming business calls and set your call hours in advance.To customize your business number settings:DashboardWix app
Go to Business Phone Number in your site's dashboard. Choose how to customize your settings:Choose how to display incoming business calls
Click the General tab at the top. Scroll down to Incoming call ID. Select how incoming business calls will display as:
    
Wix Business Line: Incoming calls will appear as "Wix Business Line" to help you differentiate between personal and business calls. Caller's phone number: See the phone number of the person who called you.  Set up your voicemailSet up your voicemail so callers can leave messages.
Click the Voicemail tab at the top. Click the Enable Voicemail toggle to enable the option.  (Optional) Click Change to customize the default voicemail greeting in one of the following ways:
    
Use Default Greeting: This option keeps the default greeting. You can listen to it by clicking the Play icon .  Convert Text to Speech: Write a custom greeting that will be read by a computer-generated voice. Then, listen to the message by clicking the Play icon . Upload Audio File: Upload your own recorded greeting in MP3 or WAV format.    Click Save.Set your default call hours Set the times and days you're available to receive business calls.
Click the Default Call Hours tab at the top. Do one of the following:
    
Receive Calls 24/7: Enable the toggle if your number should always be available to receive calls.  Set phone hours: Disable the Receive Calls 24/7 toggle to set your phone hours. 
        
Select the checkboxes next to the relevant days. Set the time you're available in those days.
Tip: Click the Add icon  to add multiple time slots to the same day.    4.  When ready, click Save at the top right. 
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Marketing and select Business Phone Number. Choose how to customize your settings:Choose how to display incoming business calls
Tap General. Tap Incoming Call ID. Select how incoming business calls will display as:
    
Wix Business Line: Incoming calls will appear as "Wix Business Line" to help you differentiate between personal and business calls. Caller's phone number: See the phone number of the person who called you.   Tap Save.Set up your voicemailSet up your voicemail so callers can leave messages.
Tap Voicemail. Tap the Enable Voicemail toggle to enable the option.  (Optional) Tap Change to customize the default voicemail greeting in one of the following ways:
    
Use Default Greeting: This option keeps the default greeting.  Convert Text to Speech: Write a custom greeting that will be read by a computer-generated voice.
Tip: Switch to a different language and tone using the drop-downs. Record Greeting: Tap the Microphone icon  to record a voicemail greeting using your phone.   (Optional) Tap the Email notifications toggle to get an email every time you get a new voicemail.  Tap Save.Tip: Before saving your changes, you can listen to the voicemail recording by tapping the Play icon .Set your default call hours Set the times and days you're available to receive business calls.
Tap Call Hours. Select one of the following options:
    
Default Call Hours: Select this option if your number should always be available to receive calls.  Custom Call Hours: Select this option to set your phone hours.    Tap Edit Custom Call Hours. Select the checkboxes next to the relevant days. Set the time you're available in those days. 
Tip: Tap Add time to add multiple time slots to the same day. Tap Save.What's next?After you've purchased your number and customized its settings, you're all set to receive business calls:
Incoming calls are automatically redirected to the number you've connected. Use the Wix app to call and text your contacts from your business number.  Manage communication and call logs from Wix Inbox on mobile or desktop.