bowang0911/WixQA huggingface dataset:
Email Marketing Request: Printing Your Email Marketing Campaign
Currently, there is no printing feature in Wix Email Marketing. We are always working to update and improve our products, and your feedback is greatly appreciated.Tip:You can easily print your email campaigns by pressing Ctrl + P on your keyboard and then follow the instructions to print.
Request: Using Sofort to Purchase Wix Premium Services
We are happy to announce that users in Austria, Belgium, Germany, Italy, Netherlands and Spain can purchase a Premium or Studio site plan using Sofort.
Site Performance: Using Third Party Code on Your Site
You can use third-party code across your site to enrich your visitors' experience and add more capabilities. However, third-party code can impact your site's performance and loading time if not optimized. In this article, learn more about:
Optimizing code on your site Using third-party marketing code on your site Issues with third-party codeOptimizing code on your siteAs third-party code can impact your site performance and speed, it's important to optimize it where possible. Optimizing code can lessen its impact on your site, and provide a smoother, faster experience for visitors. There are a few ways in which you can optimize your code:
Add the defer attribute to your third-party script. This attribute tells your visitors' browser to not wait for the script, so your site content can load uninterrupted. The third-party embed loads in the background, and runs when the site's DOM is complete.
Place third-party scripts at the end of the code body. This ensures that your regular site content doesn't get delayed or prevented from rendering. 
Reduce the amount of third-party code on your site where you can. Only use code that is necessary for your business and site needs, and remove any that are no longer required.Using marketing code on your siteYou may use third-party tools such as Facebook Ads and Google Analytics for marketing purposes on your site. This code, though useful, can affect your site's loading time and performance. As an alternative, we recommend using Wix's integrations to embed marketing tools on your site. As these options are integrated with Wix, they have less of an impact on your site's performance, and you don't need to worry about attributes or script placement. However, as they are third-party code, we still recommend only implementing them where necessary.Issues with third-party codeThird-party code has not been tested by Wix and we are therefore unable to provide support for it. If you are experiencing issues with your code snippet, you should check that you've copied the code from the provider and pasted it correctly.If the code is correct and re-entering it doesn't resolve the issue, contact the code provider directly for support in resolving the issue.
Wix Blocks Request: Designing Apps Locally Before Submitting Changes
Currently in Wix Blocks, it is not possible to design your apps in an isolated environment that only you can see.This feature would allow you to work on designs locally and submit changes for others to see once you are happy with them.We are always working to update and improve our products and your feedback is greatly appreciated.
Wix Editor Request: Adding a Share Button to an Image or Gallery
Currently, it is not possible to add a Share button to an image or gallery on your site.As an alternative, you can add a Pin to Pinterest button to an individual image so that your visitors can share your content on Pinterest. We are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Hotels by HotelRunner Request: Creating Additional Automations for Emails You Send to Guests
Currently, it is not possible to create additional automations for emails you send to your guests. For example, you cannot create an automation to send emails a specific number of days before your guests' check-in or after their stay.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Logo Request: Downloading Logo Files in Additional Formats
Currently, we offer Wix Logo files in PNG and SVG formats. Important:SVG files are only included in the Advanced, Professional, and Deluxe Logo Plans.You can easily convert your files to another format for free with CloudConvert. Keep in mind that CloudConvert is a third-party application, and as a result, we do not offer support for it.We are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Editor: Background Displays Incorrectly on Tablets or iPads
If you upload an image of insufficient size, your background image may appear too small or too large when viewed on a tablet or iPad. This problem can be solved by uploading an image of the correct size.Important:Your background image must be at least as large as your monitor size. For example, if your monitor is 1920 x 1080 pixels, then your background image must be at least 1920 x 1080 pixels.To make sure your background displays correctly on all devices:
Go to the relevant page in your Editor.  Click Site Design  on the left side of the Editor. Hover over Page Background and click Customize. Click Image. (In the Media Manager) Click + Upload Media at the top left.
    
Select an image on your computer that is at least as large as your monitor size. Click Open.   Select the image that you uploaded and click Change Background. Click Settings  on the image background preview. Select Original size from the How's the image scaled? drop-down menu.. Select the top center position under Where's the image positioned?. Publish your site.Note:You may need to clear your tablet or iPad's cache to view the changes.
Wix Editor Request: Lightbox Opens Only Once Per Site Visitor
Currently, it is not possible to set a lightbox to only open once per site visitor.Tip:If you have a little coding experience, you can create a one-time popup using Velo by Wix. View Tutorial

You can also browse through the Wix Marketplace to find a designer to do this for you. Find a DesignerWe are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Chat: An Overview
Wix Chat opens direct communication lines between you and your site visitors. Your business is instantly contactable. Add a personal touch by making conversation with potential customers as they browse. Initiate a chat or let visitors reach out when they need to. Customize your chatbox so it looks great on your page and reflects your brand.Ready to get started?Learn how to add Wix Chat to your site.Encourage visitors to open your chatbox and get in touchYour chatbox holds a prominent position at the bottom of your page. Make sure it fits in with the style of your site while also drawing attention, so visitors are encouraged to click and chat. Add text that offers visitors all the information they need about contacting your business. Let FAQ buttons answer common questions when you're unavailable to chat.Learn more about designing your chatbox.Set chat hours that work for your businessNobody is available to chat 24/7. Set your chat hours in advance so visitors see you as available to chat at the times you've set. Instantly disable chat if your plans change and you'd like to appear unavailable. When you're offline, you can share alternative contact details in your chatbox, so a visitor can choose to get in touch in another way.Learn more about managing your chat status and hours.Enable on-the-go visitor chat via WhatsAppConvenience is key when it comes to maintaining a conversation with a business. Offer your visitors the convenience of chatting to you via WhatsApp rather than staying on your site to chat through your chatbox. Visitors choosing to use WhatsApp will receive all the messages you send them in their WhatsApp accounts.Learn more about adding the WhatsApp channel to your chatbox.Seize the moment by reaching out to visitors as they browseMaintain your chat conversations via desktop or mobile and easily see if your contacts are currently online. You'll also be able to see live site visitors you're not chatting with and the pages they're browsing. Reach out with a tip and get the conversation going.Learn more about viewing and chatting with live site visitors.Send more than just messagesHave a look at visitors currently browsing your site and reach out with discount coupons that could encourage them to give you their business. You can also send direct links to products and services via chat. If there's a payment to be made, send a payment request that offers the visitor a quick and easy way to pay.Learn more about requesting a payment through Wix Chat.Note:You must have Wix Stores installed to send a product link and Wix Bookings installed to send a service link.Want to learn more?Check out courses in Wix Learn to learn more about using Wix Chat to capture new leads, manage your customer relationships and engage with online shoppers.
Wix Editor: Changing an Image on Your Site
Freshen up your site's look at any time by changing your site's images. You can upload your own images, use the free Wix image collections, or even purchase professional imagery from Shutterstock.Important:Free Wix media files are available for digital use within Wix only. For more information, see the Wix Terms of Use.To change an image:
Go to your editor. Click the image in your editor. Click Change Image. Select a new image in the Media Manager popup. Click Choose Image.Tip:Learn what image file types are supported here.
Wix Editor Request: Making Your Pages Printer-Friendly
Currently, it is not possible to download a printer-friendly version or add a "print" button to your site for your visitors to print pages. However, visitors can print your site pages using Ctrl+P, though they may lose some of the formatting and styles appearing on the site page. Visitors can also take screenshots of your site pages and print them from their desktop. We are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Forum: Managing Your Forum in the Wix App
Manage your forum settings directly from your phone using the Wix app. From here you can manage categories and more.To manage your forum:
Go to your site in the Wix app. Tap Manage  at the bottom. Tap Forum. Choose what you want to do:I want to add a new category:
In the Categories tab, tap Add New Category to create a new category. Add your category info:
    
Add a category name Add a description Choose the type of category Add an image Choose if you want to set a different image for the app  I want to manage existing categories
In the Categories tab, tap the More Actions icon  next to the category or subcategory you want to manage. Select an option:
    
Move a category/subcategory up or down Make a category into a subcategory Make a subcategory into a category Tap Settings to change the name, description, or image Delete a category/subcategory
Wix Pay Links Request: Integrating with Wix Stores and Wix Bookings
Currently, it is not possible to integrate Wix Pay Links with Wix Stores or Wix Bookings. This integration would allow you to charge customers for your Stores or Bookings items using pay links.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Stores Request: Connecting with Additional Dropshipping Services
Currently, it is possible to connect your Wix store to Modalyst and a number of additional dropshipping services. Other dropshippers are not supported.To find available dropshipping apps:
Go to the Wix App Market:
    
Editor: Click Add Apps  on the left side of the Editor. Editor X: Click App Market ﻿ at the top of Editor X.﻿   Type "dropshipping" in the search bar and press Enter on your keyboard.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Events: Editing Past Events
You can display past events on your site to let guests know what kind of events you've already held. When you do, you can edit the text so it's clear that the event already took place. For example, you can change the "Upcoming Events" title to "View Our Past Events" and change each event's description to past tense.If necessary, you can edit other details. For example, you can add unregistered guests to the guest lists.To edit a past event:
Go to Events in your site's dashboard. Make sure you're in the Published tab. Select Past from the Status drop-down. 
Click Edit next to the relevant event. Edit the available details. 
Note: Some details cannot be edited.Note:It's not possible to change a past event into an upcoming event. You can, however, duplicate a past event. Just click the More Actions icon   next to the relevant event and select Duplicate as Draft.
Wix Events: Upgrading Your Site
Upgrade your site to sell tickets for your events. This also removes the Wix branding from event emails sent to guests, adding a more personal touch (excluding the "Connect Domain" plan). In this article, learn more about:
Upgrading your site Frequently asked questionsBefore you begin:Make sure you add Wix Events to your site. Some Wix templates already include Wix Events, making it easier for you to get started.Upgrading your siteWhen you upgrade your site, you can sell tickets for events and create different pricing tiers for each one.Important:Make sure to choose a plan that accepts payments (e.g. Core, Business).To upgrade your site:
Go to the Upgrade page. Click Select under the plan you want to purchase. Select a billing cycle for your plan and click Continue to Checkout. Enter your payment details. Review your total and click Submit Purchase.FAQsClick a question below to learn more about upgrading your site.Where can I find details about each available plan for upgrading my site?View our newest plan offers and see a wide range of benefits for your site. Among them is a free one-year calendar integration to showcase all your upcoming events. This integration also includes the option to connect external calendars to automatically display them in one place.What should I do if I have trouble with identity verification after a purchase?After submitting your purchase, your bank may require you to verify your identity. If you're experiencing any issues with the authentication process, contact your bank directly.Do I need to upgrade my site if I already purchased a plan?Since different plans offer different features, it's possible that you're trying to use a feature that's not included in your plan. For example, if you purchased the Light plan, you won't be able to accept payments through your site. Go to Premium Subscriptions to check which plan you purchased.Another possibility is that you upgraded the wrong site. Site plans are valid for a single site only. However, if you upgraded the wrong site, you can easily reassign the plan to the correct one.
Wix Video: Deleting a Channel from Your Video Library
Rather than delete videos one by one, you can delete an entire channel at once directly from your video library in the dashboard. To delete a channel from your video library:
Go to Video Library in your site's dashboard. Click the Channels tab. Click the channel you want to delete.  Click the Show more icon at the top right.  Click Delete.  Click Delete Channel to confirm.
Wix Video Request: Editing the Dropdown List for Tags
Currently, it is not possible to edit the tags that display in the dropdown.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Video: Adding a Custom Logo to Videos When Embedded in Other Sites
Promote your brand by using a custom logo that appears when your fans embed your video on their site. To design your own stunning logo, get started with Wix Logo.Important:You must have a Wix Video Premium Plan to use custom logos. The following steps only appear if you have a Premium Plan. To add a custom logo:
Go to Video Settings in your site's dashboard. Scroll down to Add Your Logos to Embedded Videos.
Note: If you do not have a Premium Plan, the Upgrade to Activate button appears instead. Click the Add Image icon  to upload your logo. Select the logo files from your computer.Notes:You can add up to 3 logo files. The recommended format is transparent PNG, and the recommended size is 254x152 pixels. The logo you set as default appears in the videos your visitors embed. You can manually upload a separate logo for a specific video. To display your custom logo on a video:
Go to Video Library in your site's dashboard. Hover over the relevant video and click the Edit icon . Scroll down and click the Embed Options buttton.
    
If you do not have a Premium Plan, the Upgrade to Activate button appears instead,   Select Custom logo.  Click Choose logo. Select the logo you want and click Choose logo.  Select when the logo appears: 
    
Show on control bar: The logo appears on the control bar. Show always: The logo appears even when there is no control bar.
ADI Request: Changing The Text Color on Your Mobile Site
Currently, you cannot change the color of the text  on your mobile site. However, you can change the layout of the section and your site colors which can affect the text color as well.
Changing Your Payment Provider for Accepting Credit Card Payments
Wix's in-house payment provider, Wix Payments, allows you to accept credit card payments without the need to connect to a third-party provider.If Wix Payments is not available in your region, you will see a list of locally available payment providers. Check here for available payment providers per country.  You can always change provider if you need to.Tip:Check your site's regional settings to make sure you receive all the options available in your location. Learn MoreTo change to a different payment provider:
Go to Accept Payments on your site's dashboard.  
Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click Connect next to Wix Payments, or click See More Payment Options. Click See Options beside Third-Party Credit / Debit Card Providers (if you don't see your preferred provider).
Click Connect beside the provider you want to change to. Click Yes, Switch to confirm your new provider. Connect your account:
    
Have an account: Click Connect Existing Account and follow the steps to connect your account. Don't have an account: Click Create an Account and follow the steps to create your account.  Using Wix Hotels?Click below to learn how to set up and manage payments:
Wix Hotels
CMS Request: Connecting an Input Element to a Multi-Reference Field
Currently, it is not possible to connect an input element, such as a drop-down or radio buttons, to a Multi-Reference field in a collection.We are always working to update and improve our products, and your feedback is hugely appreciated.
Request: Making Wix Services HIPAA Compliant
Currently, Wix Services are not compliant with the U.S. Health Insurance Portability and Accountability Act (HIPAA). Learn more.We are always working to update and improve our products, and your feedback is hugely appreciated.
Studio Editor Request: Changing a Shape's Color on Hover
Currently, the Studio Editor does not support the ability to change a basic shape's color when a visitor hovers over it.We are always working to update and improve our products, and your feedback is greatly appreciated.
Thin White Line Appears Across Images on iPhone (Includes Workaround)
We are aware that in rare cases thin gaps may appear across images and backgrounds on mobile live site. It may look similar to this:We're are currently gathering more information regarding this matter.So far, we discovered that this impacts only Safari versions 16 and above on mobile browsers, and this is a rendering issue on Apple's end. A bug report has been opened to the Safari development team, and we are waiting for a solution.In the meantime, you may try the following steps, that helped resolve the issue for some users:1. Go to your mobile Editor.
2. Hide all components within the site header.
3. Un-hide them again.
4. If necessary, adjust the header layout back to your preferred design.
5. Publish the site.Should the above steps not help in resolving the problem on your site, please reach out to our Customer Care team, and we will try to find an alternative solution.
Unable to Sign In to Your Wix Account: After Resetting Password
Still unable to sign in to your account after resetting your password? Follow the troubleshooting steps below:Clear your browser’s cache and try againClear your browser’s cache.Close the browser and reopen it.Go back to the password reset email and click the link.Note: If you see a security warning pop-up, click Load Anyway.Check that cookies aren’t blocked in your browserA cookie is a small file stored in your browser which helps a website recognize you. If you have chosen to block cookies in your browser, you will not be able to sign in to Wix. Go to your browser settings and make sure that you have not chosen to block cookies.Still need help? Fill out our ownership verification form and add a detailed explanation of your case, so we can properly verify the site or domain. Make sure to fill out the entire form, even if you're not completely sure of the answers. Don't forget to provide us with a valid contact email so we can respond to you.You can also use this form if you’re trying to verify ownership of a site or domain located in a Wix account managed by someone else.Our team will analyze and review your request. We'll contact you if any further information is required for the verification process.Important:Requests submitted with inactive or invalid email address will not be delivered to our support team.
Note:We reserve the right to determine and/or grant ownership to an account or site based on our reasonable judgment. We also reserve the right to deny granting access to a user who lost the account credentials, in our sole discretion, without liability to any party.
Wix Bookings Request: Setting Different Tax Rates for Different Services
Currently, it is not possible to set different tax rates for different services. We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Studio App: Downloading the App
Stay in control while on the move with our brand new Wix Studio mobile app.With the Studio mobile app, you can manage your agency's site, projects, and clients, all at your fingertips. Respond to Wix Marketplace leads and communicate with your contacts, ensuring you never miss a beat. You can also easily manage your clients' sites, reach out to Customer Care and keep track of your tickets. Plus, you can view and switch between workspaces in your account, so you can stay on top of every project. This new app gives you all the capabilities of the Wix app—and more. To download the Studio app:
Go to the Apple App Store (on iPhone) or Google Play (on Android). Type 'Wix Studio' in the search field. Click Get or Install next to Wix Studio to download the app. Log in with your Wix credentials.You can also download the Studio app right to your mobile device using these links: 
 iPhone  Android
Wix Video Request: Accepting Manual Payments for Individual Sales and Rentals
Currently, it is not possible to accept manual payments for Wix Video individual sales and rentals. Tip:You can add manual payments to any channel subscriptions connected to pricing plans by adding clients to the plan and setting the payment requirements. Learn moreWe are always working to update and improve our products, and your feedback is greatly appreciated.