bowang0911/WixQA huggingface dataset:
Webinar: Chargebacks - Best Practices, Expert Tips & Tools
Our Wix experts hosted a live webinar to help you with handling chargebacks in your Wix Payments account.In this webinar, you’ll learn everything you need to know about chargebacks: what they are, why they happen and how they can harm your overall business operation. Our payment experts share best practices for handling unhappy customers’ refund and chargeback requests, and demonstrate how to manage them effectively with dedicated tools from Wix Payments. You can watch the video here:
Wix Editor: About Notifications in the Editor
While you are working in the editor, certain actions may trigger notifications. These notifications provide tips and awareness of tools and features, so you can have smooth editing experience.In this article, learn more about:
Examples of notifications in the editor FAQsNotifications examplesEditor notifications typically provide you either with suggestions to help you build your site, or potential outcomes for the action you have just performed. This is to ensure that you can create the best site for your needs, and a great browsing experience for your visitors. Notifications that contain tips may provide you with an easier alternative for building your site. For example, if you undo several actions in the editor, a notification pop-up can appear to remind you to use Site History to view and restore earlier versions of your site.Additional notifications may populate when you perform an action that can affect your site's look / function, and advise you of the potential result. This is to make sure that you and your visitors can easily access all of the content on your live site, as well as enjoy everything it has to offer.Tip:Most editor notifications contain links to tools, settings, or further information, so you can make changes or learn more with just one click.FAQsHow do I close editor notifications?You can close pop-up notifications in the editor by clicking the Close icon .Can I disable notifications in the editor?It is currently not possible to disable notifications in the editor.Are error notifications the same as editor notifications?Editor notifications contain tips and raise awareness for building your site, however error notifications appear when there is an issue with editing or saving, previewing, and publishing your site. Some examples of reasons for error notifications include the editor being open in 2 or more different browser windows, or technical issues. I received an error notification while working on my site. What do I do?Error messages in the editor usually provide solutions to resolve the issue, such as checking your internet connection or logging back into your account. If the error is on our side, or if following the steps doesn't resolve the issue, you can contact us with the following details:
The site you are experiencing the issue on The error number (if applicable) The steps you have taken to resolve the issueContact Wix Customer Care
Wix Editor: Button Issues
If your button is not working, try the following:Click the Link icon ﻿﻿ on the button to see that it is set up correctly.Make sure no other element overlaps on the button.  Try disabling the freeze setting on your header and footer.
Wix Editor Request: Allowing Multiple People to Edit a Site at the Same Time
Currently, it is not possible for more than one person to edit a site at the same time in the Wix Editor.However, in the Studio Editor, it is possible for your entire team to work simultaneously on the same site. With Wix Studio, your team can edit the layout, design, and content of the pages and elements without overriding each other's actions. Learn more about concurrent editing in the Studio Editor.  About Wix Studio:Wix Studio is the ultimate platform for freelancers and agencies. This flexible, end-to-end solution includes smart design capabilities and flexible dev tools that let you deliver exceptional results for clients in any industry.
Check out our guided tour of the new Studio Editor. Take the Wix Studio Essentials course and watch loads of videos and webinars on demand in the Wix Studio Academy. Join our community forum to ask and discuss anything related to Studio.  Browse through the Wix Studio help center for all the instructions and explanations you need.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Forum: Following and Unfollowing Categories
As the admin of your site, you automatically follow all categories you create. This means you receive notifications about each new post. You can choose to unfollow any of these categories at anytime.  Members can also choose to follow and unfollow categories as they want. This is a great way to ensure they don't miss anything of interest in the forum. Learn how to:Follow a categoryUnfollow a categoryTip:You can control exactly which notifications you receive. To learn how to customize your notification settings, click here.Following a CategoryGo to your forum on your live site. Click Follow next to the relevant category. Unfollowing a CategoryGo to your forum on your live site. Click Following next to the relevant category.Click Unfollow.
Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails
Make your outgoing emails professional while adding a personal touch. Set the subject and sender address to reflect your brand. Edit your profile so customers receive messages with your name and personalised signature attached.In this article, learn more about:
Setting up your Wix Inbox profile Your site's email settingsSetting up your Wix Inbox profileYour profile is how you appear to visitors when messaging via chat and email.Note:If you add a profile image here, it will appear alongside your outgoing chat messages. To add a profile image to outgoing emails, connect your Gmail account to Wix Inbox or purchase a business email, and then edit your email profile image in your Gmail account.To set up your profile:
Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Click Profile & collaborators. Customize your personal profile in the Your profile section:
    
Name: Enter your name, as you'd like it to appear when you send messages. Image: Upload an image you'd like to be displayed with chat messages you send. Email signature: Enter your email signature and use the toolbar to style the text.   (Optional) Click Send Test Email so you can preview how an outgoing email will look. Click Save Changes at the top right.Tip:As site owner, you'll receive an email notification every time a chat or inbox message is received. You can change the email address these notifications go to.Your site's email settingsEdit the subject and sender name attached to all emails you send from your Wix Inbox. Connect your Gmail account to Wix Inbox or purchase a business email if you'd like emails you send to come from your own address.To manage your email settings:
Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Click Email. In the Outgoing email settings section, choose what you want to customize:
    
Subject line: This will be the subject line of every email you send. Sender identity: Choose what you want to appear as "sender" of every email you send:
        
Profile name: The name of the team member who sent the message will appear (e.g. "Jane"). Business or website name: The name of your business/website will appear (e.g. "Ava Homeware"). Profile name + business or website name: Both will appear (e.g. "Jane from Ava Homeware").   Sender address: Choose to connect your Gmail account to Wix Inbox or purchase a business email to have your emails coming from your own address. If neither is connected, emails will be sent from reply@crm.wix.com.   Click Save Changes at the top right.Do you have team members working on your site too?Set up notifications and profiles for site collaborators so everyone is aware of new messages and you can share the responsibility of managing your inbox.
Wix Invoices Request: Customizing the Design of Your Invoices
Currently, it is not possible to customize the design of the invoices you send to customers. You can edit the content and add your own notes, but cannot control the look of the page, including fixed wording, colors and fonts.We are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Member Apps Request: Additional Restrictions to Tab Permissions
Currently, it is only possible to restrict member access to specific screens in the Wix Member Apps using pricing plans and member badges. Learn more. Further customization is not currently possible.Note:We have open feature requests for Assign Tab Permissions Based on Member Roles and Allowing Multiple Permissions Per Tab.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Payments Terms of Service
The terms and conditions for using Wix Payments vary from one region to another, and depend on the associated payment processor. Click below to access the relevant terms and conditions for your location. Please note that when you open a Wix Payments account, you accept all Terms of Service that may apply in your region.RegionPayment Provider Terms of ServicePayment Processor Terms of ServiceAustria, Belgium, Finland, Germany, Ireland, Italy, Lithuania, Netherlands, Portugal, Spain, Switzerland, and United KingdomWix Payments Terms of ServiceAdyen Terms of ServiceCanadaWix Payments Terms of ServiceStripe Canada Terms of ServiceUnited StatesWix Payments Terms of Service
Adyen Terms of Service  Stripe United States Terms of Service  PayPal United States Terms of ServiceBrazilWix Payments Brazil Terms of ServicePagarme Terms of Service
Wix Stores Request: Receiving Direct Payout from POD Dropshipping Sales
Currently, when a customer buys your print on demand (POD) dropshipping products, you need to go to the supplier's dashboard and pay for the order. This way, they know they need to create and ship the relevant products. This process isn't currently automated in such a way that you automatically receive your share of the revenue while the supplier receives theirs and is notified that they need to fulfill the order.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Video Request: Customizing the Overlay and Shadowing of the Wix Video Player on Mobile
Currently, it is not possible to adjust the overlay and apply drop shadowing to the Wix Video Player on mobile. To learn more about the customization options available on mobile, click here. We are always working to update and improve our products, and your feedback is hugely appreciated.
About Google Analytics and the GDPR
In the past few months, there have been some legal and regulatory decisions in the European Union about Google Analytics and whether using it is compliant with the GDPR.  Learn more about Google Analytics’ data privacy approachWe offer our users a wide range of tools to help them grow their business and internet presence, including Google Analytics. However, the decision whether or not to use Google Analytics on your website is yours, and Google Analytics is only used on your site if you actively connect it.If you choose to use Google Analytics, we encourage you to check the privacy controls settings on the Google Analytics dashboard and apply the relevant settings according to your jurisdiction’s laws and regulations. Learn more about Google Analytics privacy controlsIf needed, you can consult with a local attorney to advise you whether the use of Google Analytics on your website is compliant with your local laws.Important:
The Google Analytics integration is applied to your whole website. If you have reason to believe that you should not use Google Analytics on a specific page on your website, you should not use this integration. You can use IP anonymization to hide your site visitors IP addresses from Google if required. Learn how to use IP anonymization
Adding Apps that are Not Available in Marketing Integrations
Wix Marketing Integrations Tool allows you to add apps such as Google Analytics and Facebook Pixel to your site. If there are apps you'd like to add which aren't displayed in Marketing Integrations or Wix App Market, there are alternative ways to add them.Learn about adding apps using:
Google Tag Manager Custom code Velo development platformIntegrating apps with Google Tag ManagerWith Google Tag Manager, you can integrate many popular solutions, such as Crazy Egg, Hotjar, and Pinterest. Learn how to add Google Tag Manager to your siteIntegrate apps with custom codeMany popular applications provide a custom code snippet, which can be easily installed through your Wix dashboard. Learn moreWhen you get a code snippet from a third party, they should give you instructions about where to place the code (head or body) and how to use it. The placement of your code is crucial for it to load and execute properly. Wix does not provide support for any technical problems you may have with third-party code snippets. If you have a problem with a code snippet from a third party, you should contact the provider directly for help.Integrate apps with VeloVelo is a development platform created by Wix which can be used to integrate any application to your Wix Site. To use Velo, you may wish to hire a professional at Wix Marketplace.Learn more about Velo
Business Phone Number: About Wix's Messaging Terms of Use
Business Phone Number by Wix helps you connect professionally with customers. As such, any Business Phone Number must also comply with subject Wix's Business Phone Number terms.To follow these terms and continue using a Business Phone Number, make sure you're not participating in any of the following:
Explicit content Hate speech Unwelcome messages Fraudulent messages Messages related to cannabisAnyone that's found in breach of these terms could have their account blocked. Learn more about Wix's Business Phone Number terms.
Error Message When Purchasing a Wix Domain: "Invalid Value" (Postal Code Field)
If you are trying to purchase a domain and are seeing the error "Invalid value" next to the postal code field, please make sure that you have entered the correct postal code for your country.Important:If you are located in the UK, make sure to include the space in your post code (e.g., SW7 4DN).
Wix Bookings Request: Customizing Pending Approval Emails
Currently, none of the automated emails sent to clients for services that require your approval can be customized. These emails are sent to notify clients when:Their request was receivedTheir request was approvedTheir request was deniedThe service is being rescheduledTip:You can add a personal note to emails notifying that you declined the request or rescheduled the session. We are always working to update and improve our products, and your feedback is greatly appreciated.
Request: Using Test (Temporary) Credentials to Connect a Payment Provider
Certain payment providers offer test credentials which you can use while waiting for your account to be approved. Currently, we're unable to accept test credentials when connecting your site to one of the relevant providers. If you already set up your account using these credentials, disconnect from the provider and reconnect it using the live credentials.We are always working to update and improve our products, and your feedback is hugely appreciated.
Studio Editor: Adding Alt Text to Images
Add alt text to your images to improve your site's SEO and accessibility. Alt text is a short description that search engines and accessibility tools can read since they can't see images. To add alt text to an image:
Click the relevant image in the editor.  Click the Settings icon . Write a short description for your image under What's in the image? Tell Google.
Studio Editor Request: Sizing Elements with Em and Rem Units
Currently, em and rem are not available as size units you can use in the Studio Editor.Em and rem (root em) are scalable sizing units that are dependent on font sizes of parent and HTML units respectively,We are always working to update and improve our products, and your feedback is greatly appreciated.
Third-Party App: Printify by Printify
With the Printify app by Printify, you can create products with your designs and ship them directly to your customer. Sync your products and descriptions automatically to your online store.ImportantTo use this app on your site, you need to add Wix Stores. Features and benefits include:
Create and sell custom products. Learn How Choose from over 250 products Network of print providers from more than 90 locations Easy to use mockup generator Free to UseCheck out the Printify app by Printify to get started.For questions or comments, contact Printify directly: 
Website: https://printify.com/ Email: merchantsupport@printify.com
Wix Apps: Managing Library Permissions in the File Share App
With the File Share app, you can create a file sharing library where people can exchange ideas and collaborate on projects.You can customize permissions so that each person who interacts with your site has the right level of access to perform actions in your file library.  This article focuses on Library permissions. Learn about File Share Folder permissions.In this article, learn more about:
Types of permissions Setting permissions Giving other users admin permissionsTypes of permissions in the File Share appThere are 3 different types of permissions you can set in the File Share app:
View: Gives user the ability to open, view, and download all the files and folders in your library Upload: Gives users the ability to add new files to the root folder and related folders, and to view and download files Manage: Gives users the ability to add new files and folders, manage folders, and give permissions to others to use access the folderTips: 
To allow only some site members to perform actions, you can create a new custom role. For example, you could create a "Teacher" role to allow teachers to create folders, but not students. You can set the permissions for each individual folder and choose the level of access given to a particular member, group, or plan.Setting library permissions for your usersYou can set library permissions for your users in your site's editor. To set permissions:
Select the File Share app in your editor. Click Settings. Click the Settings tab. Click Library Permissions.  Click the Who can view and download items? drop-down to set view and download permissions for your library:
    
All members: Members with a Public profile who are logged in to your site can view and download files.  Site visitors: Anyone who visits your site can view and download files.    Click the Edit icon  under Who can upload files? to select who has upload permissions.  Select the checkbox next to all roles you want to allow to upload files.
Tip: To create a custom role, click +Create New. Learn more Click Apply. Click the Edit icon  under Who can manage the library? to choose who has manage permissions.  Select the checkbox next to all roles you want to allow to manage files. Click Apply. Click Save Changes.Giving other users admin permissionsAdmins can perform all possible actions in your library. When you make someone a site collaborator, they can also edit and manage your site, but not delete the site, manage the site's domain, and more.Learn more about:
Actions site collaborators can and can't do Inviting someone to become a site collaborator
Wix Donations: An Overview
Use Wix Donations to raise funds for your cause. Create as many campaigns as you need, and then display the donation forms anywhere on your site. Create campaigns for your causeYou can create just one global campaign that lets site visitors send you donations. Alternatively, create multiple campaigns to let donors give money to the specific issues they connect to.For example, an animal rescue shelter might want to create separate campaigns for dogs and cats, or maybe a campaign to raise money for a shelter renovation. There's also the option of creating a temporary campaign, such as a March Donation Drive, that you remove from your site when the month is over.Customize how donors can giveWhen you set up your campaign, you can choose how site visitors send you funds. You can enable just one-time donations or add recurring donations that happen weekly, monthly, or yearly.Note:To accept recurring payments from donors, set up a payment method that supports recurring payments.You can also decide which suggested amounts you display and whether you want to let donors enter their own amount.Design your donation form to match your causeCustomize the design of your donation forms to match your site and cause. Select the text fonts and colors, change the background color of the form and fields, design the donate button, and more.Getting startedTo build campaigns for your organization and start collecting donations, go to the Wix App Market and add the Wix Donations app.Learn how to add and set up Wix Donations.Resources:
Learn how to create a fundraising website. Get inspired by some of the best nonprofit websites. Read more on how to create a donation website.
Wix Editor: Clearing Your Browser's Cache on a Mobile Device
To clear cache on your mobile device, click the relevant link below:Android: Clear cache & cookiesClear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Wix Editor Request: Custom Cursors on Your Live Site
Currently, it is not possible to create a custom cursor that visitors will see when they navigate through your live site.We are always working to update and improve our products, and your feedback is greatly appreciated.
Wix Editor Request: Vertical Menu that Expands on Hover
Currently, a vertical menu that expands when it is hovered over is not supported.We are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Logo: Getting Help with Your Printed Merchandise Order from Order a Print
Order a Print takes care of creating and shipping your merchandise, i.e., business cards, t-shirts, and mugs with your printed logo, and not Wix. Any issues with your order need to be discussed with them directly. You can contact them on their website or via email: support@orderaprint.com.When getting in touch with Order a Print, make sure to include your order number and the email associated with your Wix account.When to contact Order a Print directly:
You have an issue with an order you have received (damaged, defective or missing items). You want to cancel or update your order. You wish to request a refund for any printed merchandise.Tip:Learn how to check your Order Status here.
Wix Audio Request: Broadcasting Audio (Radio) Directly from Wix
Currently, you can only broadcast audio that's hosted elsewhere. It is not possible to broadcast audio directly from your Wix site. We are always working to update and improve our products, and your feedback is hugely appreciated.
Wix Blocks Request: Pricing Premium Features in Your App With No-Code
Currently in Wix Blocks, it is not possible to implement pricing plans without code. This means that you must use code to make your entire app, or some of its features, require premium pricing.  This feature would allow you to create premium features and connect them to your app's pricing plan with no code.  We are always working to update and improve our products and your feedback is greatly appreciated.