Wix Restaurants: Sending Reservation Notifications to Guests
The Wix Table Reservations app offers a variety of automated notifications to keep your guests informed about their table reservations, including confirmations, updates, reminders, and cancellations. You can turn email and SMS notifications on or off as needed and customize the emails to match your restaurant brand. In this article, learn more about:
Turning notifications on and off Customizing email notifications sent to guests Frequently Asked Questions (FAQs)Turning email and SMS notifications on and offWith the Wix Table Reservations app, you can manage the automated notifications sent to your guests. You can turn off both email and SMS notifications or select specific channels for each notification, giving you control over the information your guests receive about their table reservations.To turn notifications on or off:
Go to Settings in your site's dashboard. Click Outgoing notifications. Hover over a Wix Table Reservations notification and click View Summary. Choose what you want to do:
    
Turn both Email and SMS notifications on/off: Click the toggle at the top to turn both email and SMS notifications on or off for this notification. Choose the channel for notification: Hover over the channel you want to disable and click Edit Action. Click Delete Action to remove it, then click Delete again to confirm. Click Save to apply your changes.  Note:Your monthly SMS message limit is determined by your SMS quota, which varies based on your site's plan. To view your quota, go to SMS Settings in your site's dashboard.Customizing email notifications sent to guestsCustomize the email notifications that are automatically sent to your guests about their table reservations. You can also preview your email notifications and send a test to an email of your choice. To customize the email notifications you send:
Go to Settings in your site's dashboard. Click Outgoing notifications. Hover over the Wix Table Reservations email notification you want to customize and click View Summary. Click More Actions and select Edit. Click Edit under Create an email to customize your automated email. 
Tip: Click Preview & Test to preview and send a test email. Click Back to Editing to continue editing the email. Click Save & Continue at the top right. Click Save.Tip:Learn more about customizing your automated emails.FAQsClick on a question below to learn more about sending notifications with the Wix Table Reservations app.Can I edit the sender details for email notifications?Yes, you can edit the name and reply-to email address in notifications sent to your guests.To update your sender details:
Go to Settings in your site's dashboard. Click Outgoing notifications. Hover over any Wix Table Reservations email notification and click View Summary. Click More Actions and select Edit. Click Edit under Sender details. Click the More Actions iconto update your sender details:
    
Sender's name: Edit the name that will appear in the recipient's inbox. Reply-to email: Edit the email address people reach when they reply.   Click Save. 
Note: Before saving the updated sender details, you must confirm access to this account. A confirmation code will be sent to the new reply-to email address. Enter the code and click Confirm. Click Save to apply your changes.How do I manage the notifications I receive for table reservations?You can choose to receive notifications via your site's dashboard and/or email. By default, these notifications are enabled, but you can turn them on or off at any time. Learn more about managing your notifications for table reservations.Is there a quota for SMS notifications?Yes. The number of SMS messages you can send each month is determined by your SMS quota, which varies based on your site's plan. To view your quota, go to SMS Settings in your site's dashboard. Learn more about Wix SMS.