bluuebunny/crossref_metadata_2025_split huggingface dataset:
Bancassurance and the coexistence of multiple insurance distribution channels
Authors: Rubio-Misas María 
Published: March 2022

PurposeThis paper investigates why bancassurance coexists with alternative insurance distribution channels in the long run, considering the bank channel is known to involve lower costs than traditional distribution systems. It tests the product-quality hypothesis that maintains that the higher costs of some distribution systems represent expenses associated with producing higher product quality, greater service intensity and/or skills to solve principal-agent conflicts.Design/methodology/approachAn analysis is conducted on firms operating in the life segment of the Spanish insurance industry over an eight-year sample period. First, the author estimates cost efficiency and profit inefficiency using data envelopment analysis. Cost efficiency enables one to evaluate if the use of the banking channel increases cost efficiency. Profit inefficiency is addressed to identify the existence/absence of product-quality differences. The performance implications of using bancassurance are analyzed by applying Heckman's two-stage random-effects regression model.FindingsThe results support the product-quality arguments. The use of banking channel was found to increase cost efficiency. However, the distribution channel/s utilized did not affect profit inefficiency.Practical implicationsA regulatory environment that supports the development of bancassurance enables this and alternative distribution channels to be sorted into market niches, where each system enjoys comparative advantages in order to minimize insurer costs and maximize insurer revenues. There is no single optimal insurance distribution system.Originality/valueThis is the first study to investigate why bancassurance coexists with alternative insurance distribution channels.
The service digitalization in fine-dining restaurants: a cost-benefit perspective
Authors: Vo-Thanh Tan , Zaman Mustafeed , Hasan Rajibul , Akter Shahriar , Dang-Van Thac 
Published: March 2022

Purpose
This study aims to examine the perceived value of service digitalization in fine-dining restaurants in France. No study exists on this topic, and its aim is to address this research gap. To do so, a conceptual framework of the perceived benefits and costs of the service digitalization was developed. This study also provides actionable recommendations for fine-dining restaurant managers to create and manage an optimized fine-dining experience for their customers.

Design/methodology/approach
To obtain in-depth information, the authors opted for a qualitative research approach. The authors interviewed 24 fine-dining restaurant managers (listed in the Michelin Guide) and 29 customers of fine-dining restaurants using a video titled “The Restaurant of the Future.”

Findings
The findings underline the perceived benefits and costs of service digitalization for both restaurant managers and their customers. This study highlights that fine-dining restaurants are highly experience-centric compared to other types of restaurants and recommends which services should be digitalized and which should not be to create and manage experiences throughout the customer journey.

Practical implications
This research provides restaurants with actionable recommendations in terms of service digitalization to enhance customers’ fine-dining experiences.

Originality/value
This research fills a gap by proposing a conceptual framework to examine the digitalization of services in fine-dining restaurants.
Discourses on sustainability in a network of Argentine universities: exploring representations, cultural roots and transformative processes
Authors: Norton Laura Soledad , Sarrica Mauro , Lombardi Raffaele , Peruzzi Gaia 
Published: March 2022

Purpose
The paper aims to reflect on the function(s) served by the network of Argentine universities for environmental management and social inclusion (UAGAIS), including sharing information, empowering its members and fostering political action. To these functions, the authors add that networks play a prominent role in promoting culturally and locally meaningful representations of sustainability, and as rhetorical devices for positioning universities within the national, regional and international context.

Design/methodology/approach
Drawing upon a constructionist and cultural approach, two analyses were conducted: the first an analysis of the institutional webpages of selected UAGAIS universities; the second, a discursive analysis of five in-depth interviews conducted with UAGAIS representatives. Both analyses looked at local and cultural specificities of sustainability in higher education, perceptions of the sustainable development goals (SDGs) and the role of UAGAIS for individuals, universities and other social actors involved.

Findings
Results show how sustainability is used in institutional communication and in the interviews to frame the role of the university in the community. The network serves information and empowering functions, as the same time acting as an amplifier of the activities performed under the “Extensión” framework. Such a culturally situated approach to sustainability is used to engage different social actors and to stress commitment of universities with the environmental and social needs of local communities.

Originality/value
The results underline the role played by networks in transformative process. Anchored to the culturally rooted “Extensión” concept, the examined network serves as a place to advance the social commitment and the local understanding of sustainability. Moreover, it is rhetorically used to challenge the status quo and advocate for systemic change.
Are Shariah-compliant firms less prone to stock price crash risk? Evidence from Malaysia
Authors: Haseeb Muhammad , Mahdzan Nurul Shahnaz , Wan Ahmad Wan Marhaini 
Published: March 2022

Purpose
The term “Shariah compliance” states that a firm conducts business activities within the boundaries stipulated by Islamic law. The purpose of this study is to empirically examine whether a firm’s Shariah compliance helps in reducing firm-specific stock price crash risk (SPCR).

Design/methodology/approach
Using the data of 10,391 firm-year observations of non-financial public listed firms in Malaysia from 2001–2017, this study uses the panel data estimation technique for regression analysis. Moreover, a series of alternative estimations has been applied to check the consistency of results.

Findings
The findings reveal a significant negative impact of firms’ Shariah compliance on SPCR. The results indicate that Shariah-compliant (SC) firms are less likely to hoard bad news, ultimately reducing SPCR. The results also unveil a possible mechanism through which SC firms reduce SPCR. The findings reveal that SC firms are less likely to be involved in earnings management, which reduces the risk of a stock price crash in SC firms. It highlights the behavioral differences in financial reporting between SC firms and Shariah non-compliant (SNC) firms.

Practical implications
This research adds to the existing literature of Islamic capital markets from the perceptive of SPCR. The SPCR exhibits a tail risk of the stocks and is very important for risk management and investment decisions. The findings of this study will help risk-averse investors to include SC firms in their investment portfolios for risk minimization. The results also guide policymakers and regulatory bodies to rethink the monitoring mechanisms of publicly listed firms.

Originality/value
This study is unique, as it highlights that firms’ Shariah compliance reduces SPCR.
Credit record overconfidence and alternative financial service use
Authors: Wann Christi R. , Brockman Beverly K. , Brockman Christopher M. 
Published: March 2022

PurposeThe purpose of this paper is to study the effect of credit record overconfidence on the use of alternative financial services (AFSs).Design/methodology/approachUsing data from the 2018 National Financial Capability Study (NFCS), the authors estimate logistic regressions on the use of at least one AFS by adding a credit record confidence variable that captures deviations between self-assessments of credit record management and the number of reported behaviors that would negatively affect aspects of a Fair Isaac Corporation (FICO) score.FindingsThe authors find that respondents with credit record overconfidence have over two times higher odds (123.9%) of using AFS than the odds of respondents with financial knowledge overconfidence (46.8%), relative to their reference categories. When compared directly, those with only credit record overconfidence have 32.6% higher odds of using AFS than those with only financial knowledge overconfidence.Practical implicationsThe results provide implications for education programs, not only for vulnerable groups at higher risk for AFS use but also for those with cognitive biases, such as credit record overconfidence. Potential solutions include personal financial education that includes debiasing and behavioral techniques for overconfidence.Originality/valueThis paper studies, for the first time, the effect of deviations between actual and perceived credit record management on AFS use.
Challenges confronting efficient port performance of selected countries in the Eastern Caribbean: what are the opportunities for Antigua and Barbuda?
Authors: Telemaque Darwin Terral 
Published: March 2022

PurposeThe purpose of this paper is to shed light on emerging issues threatening the Eastern Caribbean and to suggest how Antigua's Port Authority redevelopment can assist in solving a major challenge. The fact that the ports have not improved in key areas appears to be impacting the ability of carriers to maintain their service to the region. The ongoing development being undertaken in Antigua represents the first major Port improvement project ever undertaken within this part of the world. This article reflects the impact this new facility will have on Antigua and the surrounding islands.Design/methodology/approachThe main inputs to this article were an extensive review of various regional and international journals and research projects; interviews with regional academics and port professionals; personal knowledge and experience and assessment of key industry data.FindingsThe continued departure of cargo lines from the region is an issue that requires urgent attention. Regional ports are not equipped with the infrastructure, technology, labor reforms and human resource capacity to entice new entries to the region. The displacement of cargo vessels by cruise ships also remains a major issue. The Port Authority of Antigua with its modern infrastructure and a cadre of technically trained people represents an option for a hub-and-spoke port and logistic operation.Research limitations/implicationsA follow-on study could usefully analyze the reduction in container lines serving the Caribbean/Organization of Eastern Caribbean States (OECS) between 1995 to the present day and the impact on trade and shipping costs.Practical implicationsIf it can become a regional hub, the Antigua Port Authority can serve as a lifeline to struggling carriers. This could result in improved regional connectivity and profit improvement for the carriers. It could also encourage regional participation in investment and employment opportunities.Social implicationsThe result of improving connectivity and intra-regional commerce will have a significant social impact within the OECS as economic integration improves. The free movement of people will finally be supported by the free movement of goods.Originality/valueThe article considers the concept of a dedicated container terminal within the Eastern Caribbean and the additional services being offered by the first Eastern Caribbean Port to upgrade its port infrastructure in the region.
Governing Intersystemic Systemic Risks: Lessons from Covid and Climate Change
Authors: Heyvaert Veerle 
Published: March 2022

AbstractThis article argues that contemporary regulation of climate change risks and zoonotic disease risks – two seminal risks of our era – is deficient because it fails to account for the most distinctive characteristics of their risk profiles. These risks are part of a special category of intersystemic systemic risks, which are ‘compound’ in nature: they possess the potential to cascade across different systems and entail a liability to exponential growth across numbers of linked systems. Moreover, climate change and zoonotic disease risks are globalised, ubiquitous and entrenched. Effective governance of intersystemic systemic risks demands proactive regulatory intervention at the early stages of risk creation, and reliance on a more balanced basket of regulatory measures than is currently available. For climate change as well as zoonotic disease risk control, this calls for greater investment in assessment requirements, a less permissive approach to planning and development consent, and a commitment to phase out unsustainable production processes.
Ability or social responsibility? Highlighting the effects of precrisis attitudinal foundations and certainty in product harm crises
Authors: Tao Weiting 
Published: March 2022

AbstractCurrent corporate crisis literature is split on whether a good corporate reputation before a product harm crisis hurts or helps a company after the crisis. We argue that the current views on this issue miss two crucial elements: (1) the primary domain where the company's precrisis reputation lies in: corporate social responsibility contributions or corporate ability in providing quality products and services; and (2) consumers' attitude certainty developed from such precrisis reputation. Through an online experiment, our study not only provides a way to reconcile the current division in the literature but also provides insights for organizations to capitalize on their precrisis reputation when responding to the product harm crisis. Our results show that companies' precrisis reputation and consumer certainty developed from such a reputation matter more than companies' postcrisis communication in restoring consumer evaluations.
Co‐creating a Theory of Change to advance COVID‐19 testing and vaccine uptake in underserved communities
Authors: Stadnick Nicole A. , Cain Kelli L. , Oswald William , Watson Paul , Ibarra Marina , Lagoc Raphael , Ayers Lawrence O. , Salgin Linda , Broyles Shelia L. , Laurent Louise C. , Pezzoli Keith , Rabin Borsika 
Published: March 2022

AbstractObjectivesTo describe the use of a Theory of Change to meaningfully engage community members from or support underserved communities in two National Institutes of Health‐funded implementation science projects aimed at promoting equitable access to COVID‐19 testing and vaccination for underserved communities.Study settingBoth projects focused on Latino, Black, and immigrant and refugee communities in South/Central San Diego and/or individuals accessing care at a federally qualified health center near the US/Mexico border during December 2020–April 2021.Study designBy using a participatory action research design, Community Advisory Boards (CABs) were established for each project with 11 and 22 members. CAB members included community organizers, promotores de salud (community health workers), clinic providers and administrators, and public health researchers. The CABs were guided through a seven‐session Theory of Change process, focused on identifying necessary conditions that must exist to eliminate COVID‐19 disparities along with specified actions to create those conditions and a blueprint for assessing the impact of those actions.Data collectionEach session lasted 2 h hosted virtually and was augmented by interactive web‐based activities. There was a live interpreter who facilitated the participation of Spanish‐speaking CAB members. A Theory of Change for each project was completed in approximately 4 months.Principal findingsNine necessary conditions were identified related to (1) accessible and available services; (2) culturally and linguistically competent programming; (3) investment in trusted community and faith leaders; (4) social safety nets to provide ancillary services. Corresponding actions to create these conditions and measures to indicate success in creating these conditions were operationalized by the CAB.ConclusionsWhile resource‐intensive, a CAB‐led Theory of Change process yielded a rich opportunity to engage diverse groups that typically are not invited to inform these processes.
Engaging Veterans, caregivers, and system stakeholders to improve VA home and community‐based services
Authors: Leykum Luci K. , Finley Erin P. , Penney Lauren S. , Parish Johnson Julie , Pugh Jacqueline A. , Noel Polly H. ,   the Elizabeth Dole Center of Excellence for Veteran and Caregiver Research Team
Published: March 2022

AbstractObjectiveTo understand Veterans', caregivers', and stakeholders' perceptions of home‐based and caregiver support services and their suggestions for improvement to better align services with needs.Data SourcesWe identified Veterans and caregivers at four EDCoE sites using the VA high‐need, high‐risk list, representing Veterans who qualify for home‐based primary care. We randomly selected Veterans and their caregivers, stratifying by age. We also identified leaders and clinicians involved in clinical service delivery.Study DesignBetween February and November 2019, we conducted in‐person and telephone interviews and focus groups using semi‐structured questions tailored to each group, analyzing them through a rapid qualitative analysis approach and providing real‐time feedback to operational partners.Data CollectionThirty‐four Veterans, 24 caregivers, and 39 leaders and clinicians participated.Principal FindingsRespondents identified key categories of experience that could be monitored and improved, including navigating an increasingly complex system, coordinating and communicating across services, and unmet household and financial needs. Veterans and caregivers described quality in terms of reliability, timeliness, standardization, and accountability. Summaries were created to contextualize results and to highlight gaps and opportunities for new measures and policy development.ConclusionsCollaborating with Veterans, caregivers, and stakeholders enables us to understand their daily experiences and to develop meaningful approaches to evaluating services that incorporate their perspectives. Providing regular, actionable feedback to operational partners informs policy and operational initiatives, such as the scope of services and infrastructure for system navigation.
Safety culture and incident learning systems in radiation oncology: Staff perceptions across Australia and New Zealand
Authors: Adamson Laura , Beldham‐Collins Rachael , Sykes Jonathan , Thwaites David 
Published: March 2022

AbstractIntroductionRadiation therapy has a highly complex pathway and uses detailed quality assurance protocols and incident learning systems (ILSs) to mitigate risk; however, errors can still occur. The safety culture (SC) in a department influences its commitment and effectiveness in maintaining patient safety.MethodsPerceptions of SC and knowledge and understanding of ILSs and their use were evaluated for radiation oncology staff across Australia and New Zealand (ANZ). A validated healthcare survey tool (the Hospital Survey on Patient Safety Culture) was used, with additional specialty‐focussed supporting questions. A total of 220 radiation oncologists, radiation therapists and radiation oncology medical physicists participated.ResultsAn overall positive SC was indicated, with strength in teamwork (83.7%), supervisor/manager/leader support (83.3%) and reporting events (77.1%). The weakest areas related to communication about error (63.9%), hospital‐level management support (60.5%) and handovers and information exchange (58.0%). Barriers to ILS use included ‘it takes too long’ and that many respondents must use multiple reporting systems, including mandatory hospital‐level systems. These are generally not optimal for specific radiation oncology needs. Varied understanding was indicated of what and when to report.ConclusionThe findings report the ANZ perspective on ILS and SC, highlighting weaknesses, barriers and areas for further investigation. Differences observed in some areas suggest that a unified state, national or bi‐national ILS specific to radiation oncology might eliminate multiple reporting systems and reduce reporting time. It could also provide more consistent and robust approaches to incident reporting, information sharing and analysis.
Local social environment and the speed of leverage adjustment
Authors: Li Tongxia , Lu Chun 
Published: March 2022

AbstractThis study examines the impact of social capital on firms’ leverage adjustment speed. Using a comprehensive dataset of 83,374 firm‐year observations for 744 US counties for 1990–2016, we find that both underleveraged and overleveraged firms located in US counties with higher levels of social capital incur slower leverage adjustment towards their optimal target capital structure. This finding is robust to alternative measures of leverage and social capital, different model specifications, controlling for county‐ and firm‐level characteristics, and endogeneity. We further identify two mechanisms through which social capital affects leverage adjustments: monitoring (channel for underleveraged firms) and disciplinary (channel for overleveraged firms) mechanisms.
Editorial: protecting hypoxia‐inducible factor 1a and gut integrity with GB004—a promising therapeutic approach for ulcerative colitis? Authors' reply
Authors: Danese Silvio , Levesque Barrett G. , Feagan Brian G. , Jucov Alina , Bhandari B. R. , Pai Rish K. , Meadows Kristen Taylor , Kirby Brian J. , Bruey Jean‐Marie , Olson Allan , Osterhout Robin , Van Biene Courtney , Ford Julia , Aranda Richard , Raghupathi Kartik , Sandborn William J. 
Published: March 2022

LINKED CONTENTThis article is linked to Danese et al papers. To view these articles, visit https://doi.org/10.1111/apt.16753 and https://doi.org/10.1111/apt.16761
Transient chemotherapy‐induced alopecia after successful reversal of 5‐fluorouracil myelosuppression and neurotoxicosis in a 9‐month‐old dog
Authors: Immelman LM , Goodman IH , Keller N 
Published: March 2022

Background5‐Fluorouracil (5‐FU) cream is a common human topical chemotherapy agent with potentially fatal neurotoxic effects on dogs if accidentally ingested. There are seldom reports in veterinary literature describing the successful outcome of intervention after accidental ingestion of 5‐FU cream.Case SummaryA 9‐month‐old spayed female labradoodle presented 14 h after ingesting an unknown amount of 40 g tube of Efudex cream (5% 5‐FU). The dog presented in status epilepticus, which was managed with benzodiazepines and levetiracetam in conjunction with induced coma and mechanical ventilation. No further seizure activity occurred throughout the ensuing 5 days of hospitalisation; however, myelosuppression was featured. The dog was discharged home after 5 days of hospitalisation. Three days post discharge, the dog was noted to develop focal alopecia around the eyes and temporal region. 14 days after discharge, the alopecia progressed to a majority of the head and body.ConclusionTo the authors' knowledge, this is the first report that documents the enduring adverse effects of 5‐FU cream after survival of the initial episode, including an earlier onset of myelosuppression and diffuse alopecia. Successful treatment of accidental 5‐FU ingestion is possible several hours after the initial event with minimal long‐term consequences.