bluuebunny/crossref_metadata_2025_split huggingface dataset:
The serpent under it: cognitive bias in ethics and compliance training
Authors: Hirsch Peter Buell 
Published: September 2022

Purpose
This study aims to demonstrate the importance of behavioral science in the design of ethics and compliance training.

Design/methodology/approach
A review of current practices in ethics and compliance training and a demonstration of the areas in which the use of behavioral science and an understanding of cognitive bias can improve these universal corporate training modules.

Findings
There are numerous areas in which the application of behavioral science could improve ethics and compliance training.

Originality/value
To the best of the author’s knowledge, this is the first comprehensive review of the potential application of behavioral science to ethics and compliance training.
Relevance of CSR for building affective commitment of employees: a multilevel approach
Authors: Jha Aruna 
Published: September 2022

Purpose
Drawing on both social identity theory and signalling theory, this paper aims to theorize and empirically examine a moderated mediation model that investigates the underlying mechanism through which perception of Corporate social responsibility (CSR) influence employee affective commitment (AC) (micro-CSR) in case of companies that are among the highest spenders on CSR initiatives targeted at external stakeholders (macro-CSR).

Design/methodology/approach
The hypotheses were tested on 444 employees of top five banking and four information technology Indian companies. Partial least squares structural equation modelling was used to test the measurement model, whereas moderated mediation analysis was done through Hayes PROCESS Macro (v.4).

Findings
Findings suggest that employees develop a positive attitudinal disposition towards organisations CSR activities even when targeted only at external stakeholders. The research findings support advancement of CSR literature by suggesting that expenditure on CSR initiatives of business sends strong signals to employees of the care and empathy it has for stakeholders and due to prestige, that comes along with it, their self-concept gets accentuated. Lack of influence of employee volunteering (EV) on CSR outcomes highlights the need of integration of CSR initiatives with CSR strategy and human resource policies.

Originality/value
Results indicate that perception about CSR is directly related to AC, but its influence improves if it is routed through perceived organisational support and organisational trust in that order. Furthermore, the serial mediation of the model is not moderated by EV.
The Evolution of Management Thought: reflections on narrative structure
Authors: Weatherbee Terrance , Durepos Gabrielle 
Published: September 2022

Purpose
This paper aims to problematize the dominant narrative forms of disciplinary histories of management thought. Specifically, the authors explore the narrative mode of emplotment used in Wren’s (and later Wren and Bedeian’s) 50-year encyclical on the history of management thought, namely, The Evolution of Management Thought (EMT).

Design/methodology/approach
The authors propose that management histories operate as powerful narratives that shape our understanding of management thought and, consequently, our disciplinary futures. This paper explores the textual narrative of EMT. Additional data are drawn from other scholars’ observations of this text. This paper is positioned in the debates of management history.

Findings
While acknowledging the wealth of historical facts in EMT, the authors argue that the umbrella narrative orders events of the past in such a manner that the historical knowledge follows a form of Darwinian evolutionism. Thus, the narrative leads to problematic representations suffering from progressivism, presentism and universalism.

Research limitations/implications
Disciplinary scholars in management and organization studies need to carefully reflect on how we construct our representations of the past and histories. This will allow us to better craft transparent and reflexive histories.

Originality/value
To the best of the authors’ knowledge, this paper is the first to propose a remedy, albeit a partial remedy, which we believe is needed to avoid adverse epistemological consequences associated with the use of problematic narratives in management and organizational histories.
Frontline employee expectations on working with physical robots in retailing
Authors: Willems Kim , Verhulst Nanouk , De Gauquier Laurens , Brengman Malaika 
Published: September 2022

PurposeService robots have increasingly been utilized in retail settings, yet empirical research on how frontline employees (FLEs) might deal with this new reality remains scarce. This mixed-methods study aims to examine how FLEs expect physical service robots to impact job characteristics and affect their job engagement and well-being.Design/methodology/approachFirst, explorative interviews (Study 1; N = 32) were conducted to investigate how FLEs currently experience job characteristics and how they believe robots might impact these job characteristics and job outcomes. Next, a survey (Study 2; N = 165) examined the relationship between job characteristics that retail FLEs expect to be impacted by robots and their own well-being and job engagement.FindingsWhile the overall expectations for working with robots are mixed, retail FLEs expect that working with robots can alleviate certain job demands, but robots cannot help to replenish their job resources. On the contrary, most retail FLEs expect the pains and gains associated with robots in the workspace to cancel each other out, leaving their job engagement and well-being unaffected. However, of the FLEs that do anticipate that robots might have some impact on their well-being and job engagement, the majority expect negative effects.Originality/valueThis study is unique in addressing the trade-off between expected benefits and costs inherent to job demands-resources (JD-R) theory while incorporating a transformative service research (TSR) lens. By integrating different streams of research to study retail FLEs' expectations about working with robots and focusing on robots' impact on job engagement and well-being, this study offers new insights for theory and practice.
Robotic technologies and well-being for older adults living at home
Authors: Ge Gloria L. , Schleimer Stephanie C. 
Published: September 2022

Purpose
The purpose of this study is to investigate the benefits for aged care providers of adding affordable robotic technology to their services packages to enhance the well-being of older adults from culturally and linguistically diverse (CALD) backgrounds who choose to live at home.

Design/methodology/approach
This study, adopting a transformative service research lens, was performed with a group of older Australian adults from CALD backgrounds aged approximately 70 years. This study conducted four rounds of home trials with three different, commercially available robotic technologies from January to November 2020. Each trial lasted seven days.

Findings
The findings reveal that older adults from CALD backgrounds are open to learning about new technologies and can successfully interact independently with multiple robotic technologies in their own homes. The results indicate that robot technology has the potential to increase the well-being of older people by enhancing a sense of belonging, independence and quality of life while living at home.

Research limitations/implications
This study shows a promising future involving the use of available technology to assist older people from CALD backgrounds to live better lives at home. Ageing at home can be central to a person’s sense of identity and independence, and this study is a big step towards a new aged care system desperately needed in a society with a rapidly ageing population.

Originality/value
To the best of the authors’ knowledge, this study is among the first to introduce three different commercially available robots, each designed to satisfy companionship, cleaning and/or communication needs in the homes of older adults from CALD backgrounds to increase their overall well-being.
Determinant factors of lean start-up-based incubation metrics on post-incubation start-up viability: case-based study
Authors: Tritoasmoro Iwan Iwut , Ciptomulyono Udisubakti , Dhewanto Wawan , Taufik Tatang Akhmad 
Published: September 2022

Purpose
This paper aims to investigate the effect of business incubation metrics based on an adaptation of the lean start-up (LS) framework on start-up survival after incubation. This study also analyzes the obstacles in implementing the LS framework as incubation metrics.

Design/methodology/approach
This study uses mixed methods. Quantitative research using multiple linear regression was applied to the data of 30 start-ups incubated at Bandung Techno Park for the 2014–2017 period and survival tracking data after the incubation. A qualitative approach to complete the explanatory work was conducted through in-depth interviews with 12 respondents, including start-up graduates from the incubation program, program managers and mentors.

Findings
This study confirms that several LS incubation metrics significantly affect start-up sustainability after incubation. In addition, this study also explains several problems in applying the LS discipline that needs attention to increase incubation success.

Research limitations/implications
Research was conducted only at one technology business incubator (TBI) model that focuses on digital start-ups in the emerging ecosystem. Research results can be biased in different situations and ecosystems.

Practical implications
The explanation of the relationship of LS-based incubation metrics to the survival of start-ups, as well as the challenges of their implementation, can be a reference for TBI management to consider and prioritize intervention strategies, thereby improving TBI’s business processes and increasing the success rate of incubated start-ups.

Social implications
The creation of university start-ups and spin-offs has become a key performance indicator mandatory for technology universities in Indonesia. The existence of TBI institutions in universities as channels of technology commercialization is essential. The incubator’s success in creating a new technology-based company will have a significant social impact on the surrounding environment.

Originality/value
Although the LS method is popular in start-up communities and among practitioners, it is rarely used in the incubation process at universities. These results can be considered for university TBIs to explore LS as an incubation management tool to increase the success rate of incubated start-ups.
Proposal of a service delivery model for supported living community forensic services
Authors: Wark Anna , Gredecki Neil 
Published: September 2022

Purpose
Following serious case review, the Transforming Care agenda (DH, 2015) highlights the need for adults with learning disabilities, autism, mental health issues or behaviors that challenge to be supported within communities rather than hospitals. Poor or absent leadership has been identified as contributing to serious cases of abuse in health-care settings [Department of Health (DH), 2012]. This paper aims to focus on identifying the elements required for good leadership and service delivery in community forensic services (CFS).

Design/methodology/approach
The perspectives of 12 support workers working in CFS were obtained through semi-structured interviews.

Findings
Thematic analysis identified two predominant themes, namely, authentic leadership and effective team practice. A culture of trust and learning occurs when teams are well led. This culture leads to consistent practice which benefits services users and reduces risk of poor practice. Analysis suggests a framework for service delivery which is complimented by aspects of the Total Attachment model.

Research limitations/implications
The data set was collected from the same organisation and views may have been aligned to existing organisational policy. However, the sample was taken across different teams and geographical locations to collate more generalised experiences of team dynamics. The lead researcher works for the organisation and this dual role may have affected the candour with which individuals shared information during interviews.

Practical implications
Using a model to understand the functional dynamics of teams within CFS may support leaders and practitioners to improve service delivery.

Social implications
Improving service delivery within CFS may increase opportunity to meet the Transforming Care Agenda.

Originality/value
This paper examines staff perspectives and the application of theoretical frameworks to propose a unique service delivery model for supported living within CFS.
Do board secretaries influence annual report readability?
Authors: Sun Wenzhang , Zhu Jiawei , Wang Xuhui 
Published: September 2022

Purpose
The purpose of this study is to investigate the impact of board secretaries’ characteristics on annual report readability using an original method that evaluates the readability of Chinese characters.

Design/methodology/approach
The authors manually collect board secretaries’ characteristics from the China Securities Market and Accounting Research database and obtain annual reports from the China Information website. Ordinary least square regression is applied to evaluate the impact, and then robustness tests and additional regression analyses are conducted.

Findings
Board secretaries’ legal-professional expertise, international expertise and role duality improve annual report readability. However, their political connections are negatively associated with it. The effect of expertise (role duality) is more pronounced for firms with lower ex ante litigation risk (board secretaries with equity holdings). Furthermore, higher readability increases the compensation of board secretaries, whereas lower readability increases their turnover. Finally, annual report readability is positively related to firm performance.

Research limitations/implications
The authors only investigate listed firms in China from 2007 to 2017 because of the difficulties of obtaining data and text mining.

Practical implications
The authors provide managerial insights for regulators aiming to establish an effective governance mechanism with Chinese characteristics. First, certain requirements for board secretaries’ expertise can improve annual report readability. Further, firms can consider appointing board members or senior executives as board secretaries to enhance disclosure quality.

Originality/value
To the best of the authors’ knowledge, this study is the first to verify the effect of board secretaries’ characteristics on disclosure quality, especially annual report readability. Moreover, this study proposes a novel measure of annual report readability for Chinese texts.
Human trafficking awareness and reporting: insights from Tennessee police websites and Twitter
Authors: Stickle Ben , Kulig Teresa C. , Creel Sadie , Meyer Kayla N. , Maynard Bethany , Jeanes Garrett C. 
Published: September 2022

PurposeHuman trafficking is challenging to address; one facet of response has been to engage with the public to increase awareness of trafficking and create connections that facilitate identification. Police officials are uniquely situated to engage with the community on human trafficking through their online presence. However, little is known about how police officials use these virtual platforms to discuss trafficking.Design/methodology/approachThe current study examines how Tennessee police use agency websites and Twitter to connect with their community on the issue of human trafficking.FindingsOut of 241 police agencies studied in Tennessee, 80% (n = 192) had websites, while 35% (n = 84) had Twitter accounts. Findings suggest that Tennessee agencies are not currently using websites (1%) or Twitter (4.7%) to engage with the public about human trafficking. Further, when it did occur, the communication to the public was limited in depth and resources.Research limitations/implicationsFuture research should include other police agencies and additional social media sites.Practical implicationsPolice agencies could be more proactive at engaging the community, with the caveat that any future initiatives should have clear goals and monitor their effectiveness at achieving their intended outcomes.Originality/valueThis research provides a fundamental analysis of how police agencies communicate to the public on issues related to human trafficking.
Moving up the talent curve: historic US brand quickly shifts people culture
Authors: Melnkovic Barry , Wilding Matt 
Published: September 2022

Purpose
This case study is intended to demonstrate how U. S. Steel sharply increased its investment in talent, seeing that such a shift would become an important business differentiator. That active “people culture” stance paid off and can now be used as an example for other organizations across multiple industries, particularly those struggling to reinvent themselves in the wake of the COVID pandemic and the Great Resignation. Emphasizing diversity, equity and inclusion (DEI), action and metrics, the authors demonstrate that U. S. Steel’s human capital investment were key drivers in significant earnings growth (2017–2021); their wish is to share these lessons learned with other organizations.

Design/methodology/approach
Seeing that job change and attrition had reached historic levels during the Great Resignation, many companies speculated that increasing the investment in the talent of their organization would be a business differentiator. U. S. Steel was an early adopter of this mindset and in this paper shares how it implemented significant reinvestment in human capital, from hiring to employee resource groups, involvement with outside professional and diversity organizations and more. Ultimately they leveraged HR metrics, looking to retention, employee engagement and net earnings to gauge results.

Findings
Based on its robust reinvestment in human resources transformation built on inclusive practices and HR analytics, U. S. Steel achieved a quit rate of just 4% versus the overall US market quit rate of greater than 30% (Bureau of Labor Statistics). It also saw significant gains in employee engagement and other factors. Ultimately, while earnings have fluctuated throughout the transition to this strategy, leadership at the company believes that these investments have been key drivers in net earnings from $387m in 2017 to over $4.1bn in 2021.

Originality/value
U. S. Steel might not seem a likely organization to double down on reinvestment in talent, given that the company is 120+ years old, heavily unionized and in heavy industry. Still, that’s just what it did, realizing “moving up the talent curve” could be a key differentiator. Emphasizing DEI, action and metrics, U. S. Steel’s human capital investment paid off, ultimately being a significant part of earnings growth in four short years. Lessons learned here are certainly applicable to unionized and nonunionized heavy industry, but also are broadly applicable to nearly any industry and size organization interested in talent investment.
Better work-life balance through digital parenting
Authors: Basile Kelly , Beauregard T. Alexandra , Canonico-Martin Esther , Gause Kylee 
Published: September 2022

Purpose
This study aims to explore how working parents use personal technology to manage parenting responsibilities and to identify how technology use might help to support work–family balance.

Design/methodology/approach
In-depth telephone interviews with US and UK working parents with children under the age of 18 were conducted.

Findings
Findings suggest that personal technology can facilitate work and family activities and reduce work–family conflict by enabling parents to perform certain parenting duties remotely. However, parental attitudes toward technology and children’s rights to privacy influence both technology use and work and family outcomes.

Practical implications
By better understanding employee personal technology use, and how this use facilitates reduced conflict between work and family roles, organizations might look to creatively expand their benefits offerings to include access/discounts to personal technology platforms that support parenting activities (e.g. Uber One, Amazon Prime and DoorDash).

Originality/value
While substantial research has been conducted on employee use of work-enabled technology to facilitate work–life balance, less attention has been paid to how working parents are using personal forms of technology to achieve this same outcome. This exploratory study establishes certain parenting functions that are facilitated by personal technology use and identifies some parental attitudes that influence technology adoption.
Experimental investigations on passive direct methanol fuel cell using variable membrane electrode assembly dynamic regions by altering gasket shapes
Authors: N.V. Raghavaiah , G. Naga Srinivasulu 
Published: September 2022

Purpose
The purpose of this paper is to investigate the performance of Passive Direct Methanol Fuel Cell (PDMFC) experimentally using various Membrane Electrode Assembly (MEA) shapes such as square, rectangle, rhombus, and circle with equal areas and equal perimeters. The variation in MEA shape/size is achieved by altering gasket openings in the dynamic regions.

Design/methodology/approach
In the equal areas of MEA shapes, gasket opening areas of 1963.5 (+/−0.2) mm2 are used. Whereas in the equal perimeters of shapes, gasket opening perimeters of 157.1 (+/−0.2) mm are used. In this experimentation, Nickel-201 current collectors with 45.3% of circular openings are used on both the anode and cathode sides. The experiment is carried out at a 5 molar methanol concentration to find out the highest power density of the cell.

Findings
In the equal areas, among the shapes that are chosen for investigation, the square shape opening consisting of a perimeter of 177.2 mm has developed a maximum power density of 6.344 mWcm−2 and a maximum current density of 65.2 mAcm−2. Similarly, in equal perimeters, the rhombus shape opening with an area of 1400 mm2 has developed a maximum power density of 7.714 mWcm−2 and a maximum current density of 85.3 mAcm−2.

Originality/value
The novelty of this research work is instead of fabricating various shapes and sizes of highly expensive MEAs, the desired shapes and sizes of the MEA are achieved by altering gasket openings over dynamic regions to find out the highest power density of the cell.