bluuebunny/crossref_metadata_2025_split huggingface dataset:
Can the Trust in Uber-like Platform Use Be Translated into Parcel Logistics?
Authors: Bartucz Csilla 
Published: January 2022

Rising expectations for urban logistics are the biggest challenge for parcel service providers. The increased costs posed by obstacles reduce profitability, and providers are forced to develop a novel operating model based on cooperation. The new model can combine what is known so far, which can be integrated into a platform-based system to implement collaborative resource sharing. The implementation of the platform will result in the introduction of a new player and the creation of a partly common ICT background. The platform-based approach is known in the context of the sharing economy initiative, which has also brought a novel trust-based model to life. On the one hand, this article presents a possible business model for parcel logistics providers and, on the other hand, the operation of a third-party IT platform and the method of resource allocation designed to reduce costs. In addition, it presents the possible reasons for the intention to join the platform and the conditions necessary to maintain the platform.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Innovative Capacities of Shipbuilding Organizations Manufacturing Composite Ships
Authors: Šugar Violeta , Zanze Josip 
Published: January 2022

During the transitional period at the end of the 20th century, Croatian small composite shipbuilding (SCS) had merely 27 models. Still, at the end of the first decade of the 21st century, this innovative industry showed resilience and readiness to adapt to the new business conditions and created 237 basic models. The main goal of the research was the assessment of the innovative capacity of SCS in Croatia. The research was carried out via survey and interviews. It included 73 SCS organisations, based on the main hypothesis that there is a positive relationship between the innovative capacity and innovative appearances (innovative management, innovation culture, innovative policy, and innovative factors) as well as the performance of the organization. The testing was performed with the Pearson’s correlation coefficient, the ANOVA and the post hoc LSD test resulted in the confirmation of the main and the three ancillary hypotheses. For the first time in Croatia, a new model of assessment of innovative capacities and innovative phenomena is presented, aiming to raise awareness of the need to strengthen the innovative capacities as a basis for the development of SCS.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Impact of Modern Communication Channels on Business Processes
Authors: Globočnik Žunac Ana , Kocijan Samanta , Martinčević Ivana 
Published: January 2022

Business organizational communication, due to digitalization and transformations that take place in this sense in all business processes, takes a significantly different form from the one that used to be usually up to recently. Online business communication is usually more economical and faster than offline communication, and this reflects its important advantages, but the lack of contact can be one of the disadvantages and can lead to information overload and reduced concentration of recipients. The pandemic, which has driven businesses to focus on digital communication channels as much as possible, certainly has a significant impact on accelerating this change. Determining the extent to which these channels are optimal for overall business and communication processes is the focus of this paper, which presents secondary research of available scientific theory. The aim of this paper is to gather in one place the known scientific facts and determine in which future direction research of business communication should go. The paper shows the impact of the need to adapt to new communication channels on stress levels and points to the problem of a lack of feedback with nonverbal signals that are common in traditional contact communication (which is not online). In addition, the results indicate increased use of written business communication, which raises questions about the increased need for education in this regard.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Perception of Fairness of Interaction in Handling Complaints of Users of Travel Agency Services: Evidence from Serbia and Croatia
Authors: Jevtić Jelena , Tomić Slavica , Leković Ksenija 
Published: January 2022

Service-dominant logic observes the user as a co-creator of value in the process of providing services. In the case of a complaint, as a result of dissatisfaction, the user and the travel agency become a co-creator of the value of service recovery. The perception of interactionist fairness is one of the determinants of a user’s complaint behaviour. Interactionist fairness is seen in the extent to which users consider to be treated fairly in terms of their interaction with a travel agency employee during the service recovery process. The research presented in this paper is based on determining the differences in perception of fairness of interaction in handling complaints of users of travel agency services in terms of their socio-demographic characteristics. The survey was conducted on a sample that included 297 respondents from the territory of Serbia and Croatia. The proposed hypotheses were tested using the Mann – Whitney U test and the Kruskal–Wallis test. The purpose of this paper is to point out to travel agencies the importance of users’ reactions to unsatisfactory service as a kind of reflection of cooperation in service recovery.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Impact of Covid-19 on e-Commerce in the European Union
Authors: Yaw Acheampong Timothy 
Published: January 2022

The advent of the 4th Industrial Revolution has made it inevitable for firms worldwide to modify their business models to integrate ICTs into their operations. The lockdown measures to contain the COVID-19 pandemic appear to have accelerated this process as many businesses, particularly in the hospitality industry, had to shut down their operations. Others also had to resort to conducting their businesses solely online. Thus, it has been argued that e-commerce has thrived during the lockdown period. Concentrating on the current 27 European Union (EU) member countries, this paper seeks to answer the following question: To what extent the COVID-19 impacted e-commerce has? Trend analyses and a paired samples t-test are used to compare the mean percentage of enterprises with e-commerce sales before the pandemic and the first year. The study finds a significant increase in the percentage of enterprises that made e-commerce sales during the first year of the pandemic compared to the previous year (t=-2.06; df=25). Except for the western EU member countries, all other regions increased the percentage of enterprises that made e-commerce sales, with the southern EU countries witnessing the highest increase.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Functional Quality of Service During Events: An Empirical Analysis
Authors: Lamberz Julia , Litfin Thorsten 
Published: January 2022

Visitors to events attach great importance to the range of artists and their performances and the quality of their stay and services. To create a staging and, consequently, an emotionalization of the visitor, many action areas simultaneously take effect at an event. In this context, the customer satisfaction of visitors plays a major role for event organizers, which aims to generate a competitive advantage over other providers and be attractive for artists simultaneously. This article aims to analyse the perceived functional quality of service (QoS) during various events in a multi-purpose event venue. The analysis was based on 563 primary data samples. On the off chance, selected visitors were during the events recruited and interviewed using a standardized questionnaire. The data were collected during the break of five events. These events took place in the period from mid-November to mid-December 2019. This was supplemented by an online survey of enthusiastic fan club visitors who regularly watch handball matches within the event venue. The online survey was conducted in parallel with the surveys during November 2019. Overall, the results showed a high level of satisfaction among visitors regarding the QoS. In addition to services, exploratory factor analysis identified cleanliness as a satisfaction factor that significantly accounted for overall service satisfaction. Differences in the perception of both factors could be detected between the fan club visitors on the one hand and all other visitors of various events (comedy, music, sports) on the other. Based upon the results of this analysis, the event managers of this venue are enabled to employ target group-oriented improvements of individual services to consolidate and increase customer satisfaction.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
A disputa de Fernando Haddad e Jair Bolsonaro à presidência do Brasil em 2018
Authors: Ribeiro Andressa Dembogurski , Pozobon Rejane Oliveira 
Published: January 2022

A partir do método da “análise argumentativa persuasiva” (RIBEIRO, 2019; RIBEIRO, 2019b; RIBEIRO, POZOBON, 2019), este texto apresenta as estratégias discursivas empregadas pelos candidatos Fernando Haddad e Jair Bolsonaro durante a campanha eleitoral de 2018, no Instagram. Observamos a importância da imagem como um elemento argumentativo e persuasivo nas campanhas eleitorais em abril de 20020tipo de expressos.mo.uantos caracteres sque, junto com outras ferramentas do discurso político e do propagandista (CHARAUDEAU, 2016, 2017), integra o fazer comunicacional e forma o que denominamos de “publicização da política”.
Peri-Implant Soft Tissue Augmentation
Authors: Blašković Marko , Blašković Dorotea 
Published: January 2022

The peri-implant soft tissue (PIS) augmentation procedure has become an integral part of implant-prosthetic rehabilitation. Minimal width of keratinized mucosa (KM) of 2 mm is deemed necessary to facilitate oral hygiene maintenance around the implant and provide hard and soft peri-implant tissue stability. PIS thickness of at least 2 mm is recommended to achieve the esthetic appearance and prevent recessions around implant prosthetic rehabilitation. The autogenous soft tissue grafts can be divided into two groups based on their histological composition—free gingival graft (FGG) and connective tissue graft (CTG). FGG graft is used mainly to increase the width of keratinized mucosa while CTG augment the thickness of PIS. Both grafts are harvested from the same anatomical region—the palate. Alternatively, they can be harvested from the maxillary tuberosity. Soft tissue grafts can be also harvested as pedicle grafts, in case when the soft tissue graft remains attached to the donor site by one side preserving the blood supply from the donor region. Clinically this will result in less shrinkage of the graft postoperatively, improving the outcome of the augmentation procedure. To bypass the drawback connected with FGG or CTG harvesting, substitutional soft tissue grafts have been developed.
Golden Rice, VAD, Covid and Public Health: Saving Lives and Money
Authors: C. Dubock Adrian , Wesseler Justus , M. Russell Robert , Chen Chen , Zilberman David 
Published: January 2022

On July 21, 2021, Golden Rice was registered in the Philippines allowing cultivation and consumption. Research, as an intervention to combat vitamin A deficiency (VAD), started in 1991, and proof of concept for what was to become Golden Rice, was achieved in 1999. In the 1990s, 23–34% deaths globally of children less than 5 years old were caused by VAD, and in developing countries, the percentage was even higher. By 2013, progress against the Millennium Development Goals had reduced <5-y child deaths globally from VAD to about 2% of all such deaths. The progress included significant vaccination programs against measles, and better access to clean water, as well as vitamin A supplementation, all delivered through community health programs. Economic development and education about diet reduced food insecurity. In contrast to continuing VAD deaths, the Covid-19 pandemic has attracted huge political attention, including in low- and middle-income countries. Community health programs have been adversely affected by the pandemic. There is a danger that as a result VAD rates, child and maternal mortality climbs again toward 1990’s levels. Adoption of Golden Rice provides a safe, culturally simple amelioration and is costless. Other countries should seize the opportunity. Bangladesh is first in line, possibly followed by Indonesia and India.
Intervention of Yoga in Stress, Anxiety and Depression
Authors: Nanthakumar Chandra 
Published: January 2022

Yoga is not only an art but also an ancient science that evolved more than 5000 years ago. It is practised by people from all walks of life in almost every part of the world. In the past, the practice, which was seen to be spiritual and divine, used to be confined to smaller groups of individuals who were seeking moksha or liberation; however, the trend has transformed over the decades. Today, there are so many yoga studios worldwide, and this has made it easy for yoga enthusiasts. This chapter investigates the effectiveness of yoga not only as a complementary therapy but also as a viable option in the management of stress, anxiety and depression. Articles were retrieved using PubMed, MEDLINE and PsychInfo databases. The findings reveal that the practice of yoga as a complementary therapy and stand-alone therapy is effective in managing stress, anxiety and depression. However, further research is needed as all the studies reviewed were limited in terms of heterogeneity, sample size, intervention styles, frequency and duration of practice, and also teaching methods. The chapter concludes with suggestions for home practice.
Insomnia and its association with absenteeism: A cross-sectional study among Iranian nursing team
Authors: Sadeghniiat-Haghighi Khosro , Najafi Arezu , Eftekhari Sahar , Tarkhan Samareh 
Published: January 2022

Objective Given the potential impact of insomnia on nurses’ performance, it is assumed that insomnia is associated with their absence from work. The present study aimed to determine the insomnia status and its association with absenteeism among a selective group of Iranian healthcare providers.
Material and Methods This cross-sectional study was conducted on 304 healthcare providers working at Imam-Khomeini hospital complex in Tehran. The study population were assessed by insomnia severity index for characterization of insomnia symptoms. The data of absenteeism was collected from the employees’ attendance system of hospital’s nursing and staff department. The multivariable linear regression model used for predicting determinants of insomnia and absenteeism in nursing team.
Results Different degrees of insomnia was found in 79.9% of the study population, which 57.2% suffered from mild insomnia, 21.4% from moderate insomnia, and 1.3% from severe insomnia. The prevalence of insomnia was significantly higher in persons who were absent from their workplace frequently, or left because of illness. The mean days for total absenteeism in healthcare workers with moderate to severe insomnia was significantly higher than others with mild and no insomnia. In multivariate analysis, having night shifts and the severity of insomnia could predict absenteeism in studied population.
Discussion A majority of healthcare workers suffer from insomnia that may lead to their work absenteeism and decreased performance. Proper administrative and individuals for management of sleep problems is required to avoid long hours of absenteeism among nursing team.
Prevalence, pattern and impact of sleep disturbance on quality of life and exercise participation among children with cerebral palsy in Kano city
Authors: Badaru Umaru M. , Hassan Aliya M. , Ahmad Rufai Y. , Nuhu Jibril M. , Lawal Isa U. 
Published: January 2022

Introduction Sleep disturbance (SD) could have negative impact on the general well-being of children with cerebral palsy (CWCP).
Objectives The purpose of this study was to assess the prevalence of SD and its impact on quality of life and exercise participation among CWCP.
Material and Methods In the cross-sectional study, CWCP and their siblings were recruited from secondary and tertiary hospitals in Kano City. SD, gross motor function (GMF), spasticity and quality of life were assessed with SD scale, GMF classification system, modified Ashworth scale and pediatric quality of life inventory, respectively. Data was analyzed with Mann-Whitney U and chi-square tests, linear and hierarchical regressions using SPSS version 20.0.
Results There were 200 CWCP (aged 4.35±8.03 years) and 200 siblings (aged 5.89±3.06 years). The prevalence of SD in CWCP was 31.5%. CWCP suffered more SD than their siblings (p<0.001). SD in CWCP is influenced by GMF level (ß=0.378, p<0.001) and gender (ß=0.16, p<0.05). SD has negative influence on quality of life (ß=-0.18, p<0.001), active participation in home-based (ß=-0.23, p<0.000), and clinic-based exercises (ß=-0.24, p<0.00). GMF levels (ß=-0.505, p<0.0001), hamstring spasticity (ß=-0.250, p<0.005), and age (ß=-0.207, p<0.001) also have influenced on quality of life.
Conclusion One-third of the CWCP suffered pathologic SD, which has negative impact on their quality of life and the ability to actively participate in both home and clinic-based exercises. Aside SD, other factors such as child’s age, spasticity level and severity of motor impairment also affected their quality of life negatively. Enhancing the motor abilities of CWCP may improve their quality of sleep and quality of life.
Riesgo de diabetes mellitus tipo 2 y sus determinantes
Authors: Heredia Mariel , Gallegos Cabriales Esther Carlota 
Published: January 2022

Objective: Describe the relationship between social determinants of health and risk of type 2 diabetes mellitus in Mexican population.Methods: This was a cross-sectional descriptive correlational study of a sample of 256 individuals from a rural community in Sinaloa, Mexico. Data collection was carried out from October 2020 to February 2021. A snowball non-probability sampling method was used. The Instruments used were the International Physical Activity Questionnaire (IPAQ), short version, the IPAQ-A for adults, the IPAQ-C for children, and a sociodemographic, anthropometric, and clinical data sheet.Results: The most frequent risk indicators for T2DM for adults are hypertension (81.7%) and overweight/obesity (68.6%); in children, it was overweight/obesity (34.9%). The risk of T2DM increased according to age (r = .560, p < .01) but decreased as education level increased (r = −.127, p < .05)Conclusions: The approach to T2DM risk factors from the perspective of social determinants of health allows strategic healthcare planning that considers the contextual factors associated with a lifestyle that reinforces the actions of healthcare providers.
Objetivo: Describir la relación de los determinantes sociales de salud con el riesgo de DMT2 en población mexicana.Métodos: Estudio descriptivo correlacional transversal, con una muestra de 256 individuos de una comunidad rural de Sinaloa, México. La recolección de datos se realizó durante octubre de 2020 y febrero de 2021. El muestreo fue no probabilístico por bola de nieve. Los instrumentos utilizados fueron el cuestionario internacional de actividad física (IPAQ) versión corta, IPAQ-A, IPAQ-C y una hoja de registro datos sociodemográficos, antropométricos y clínicos.Resultados: Los indicadores de riesgo de DMT2 con mayor frecuencia para adultos fue padecer hipertensión arterial (81.7%) y SP/OB (68.6%) y para menores de edad fue tener SP/OB (34.9%). Resultó que el riesgo de DMT2 se acrecentaba según lo hacía la edad (r = .560, p < .01) pero disminuía al aumentar la escolaridad de las personas (r = -.127, p < .05).Conclusiones: El abordaje de factores de riesgo de DMT2 bajo la perspectiva de los DSS brinda la oportunidad de plantear estrategias de salud que contemplen factores contextuales simultáneos al estilo de vida que refuercen las acciones del personal de salud para contribuir a la reducción de los índices de morbimortalidad causados por la DMT2.
Efecto de un programa de acondicionamiento físico supervisado virtualmente sobre la condición física y el estrés percibido en docentes universitarios durante el confinamiento por COVID-19
Authors: Manito Quintero Alejandro , Barranco Ruiz Yaira 
Published: January 2022

The objective of this study was to analyze the effect of a virtually supervised fitness program on physical fitness and perceived stress in university teachers during lockdown due to COVID-19. A total of 15 university teachers participated in a virtual fitness program based on new fitness trends (4-weeks / 2-days / week / 45-minutes / session) during COVID-19 lockdown. Perceived physical fitness using the International-Fitness-Scale (IFiS) and perceived stress using the Perceived-Stress-Questionnaire (PSQ-30) were evaluated pre and post intervention. The virtual fitness program significantly improved the perception of general physical fitness (p = 0.011) and muscle strength (p = 0.024), and generated a significant decrease in the perception of stress (p <0.001). A virtually supervised fitness program based on the “whole-body HIIT” fitness trend could be an effective strategy to ensure healthy levels of physical fitness and stress in university teachers during confinement situations.
El objetivo de este estudio fue analizar el efecto de un programa de acondicionamiento físico supervisado virtualmente sobre la condición física y el estrés percibido en docentes universitarios durante la situación de confinamiento por COVID-19. Un total de 15 docentes universitarios participaron un programa de acondicionamiento físico virtual basado en nuevas tendencias fitness (4-semanas/2-días/semana/45-minutos/sesión) durante el confinamiento por COVID-19. La condición física percibida mediante la International-Fitness-Scale (IFiS) y el estrés percibido mediante el Perceived-Stress-Questionnaire (PSQ-30) fueron evaluados pre y post intervención. El programa de acondicionamiento físico virtual mejoró significativamente la percepción de la condición física general (p=0,011) y de la fuerza muscular (p=0,024), y generó una disminución significativa de la percepción de estrés (p<0.001). Un programa de acondicionamiento físico supervisado virtualmente basado en la tendencia fitness “HIIT whole-body” podría ser una estrategia eficaz para garantizar niveles saludables de condición física y estrés en docentes universitarios durante situaciones de confinamiento.