bluuebunny/crossref_metadata_2025_split huggingface dataset:
Fingertips: how women entrepreneurs are reshaping the beauty and wellness business in India
Authors: Chakraborti Jayanta , Dasgupta Meeta , Jana Bhaswati 
Published: April 2022

Learning outcomes
To understand how beauty and wellness business is run by women entrepreneurs in India and to understand the challenges faced by women entrepreneurs in India.

Case overview/synopsis
Nikita Patel is an women entrepreneur from a small town called Indore in India. She wanted to run a spa business and started a mobile spa venture called “Atheeva” to offer spa services. However, her venture ran into trouble because of objections from male members in the family and due to feeling of insecurity among her female staff members. She had to close down Atheeva after running the business unit for eight months. Undaunted by the failure, she again started a new venture called “Fingertips” to offer Nail Spa services. This time she took the help of digital marketing to promote her business and started spreading her business into different cities through franchisee route. However, she again faced headwinds in business due to rising attrition rates and challenges of maintaining work-life balance. This case covers the journey of a women entrepreneur as she faces multiple challenges and overcomes them and seeks answers to the path she should take to take her business to the next trajectory of growth.

Complexity academic level
Gives strategic insight of challenges faced by Women Entrepreneurs in India.

Supplementary materials
Teaching notes are available for educators only.

Subject code
CSS 3: Entrepreneurship.
What’s in it for you? Examining the roles of consumption values and Thaler’s acquisition–transaction utility theory in Chinese consumers’ green purchase intentions
Authors: Yuan Ruizhi , Liu Martin J. , Blut Markus 
Published: April 2022

Purpose
This study aims to examine the impact of five consumption values (i.e. ecological, functional, symbolic, experiential and epistemic) on consumers’ intentions to adopt green products. Using Thaler’s utility theory, the authors investigate the indirect effect of values on purchase intention through acquisition utility and transaction utility. Two moderators (materialism orientation and value consciousness) further influence the strength of the effect of consumption values on transaction utility.

Design/methodology/approach
The authors used a survey design (N = 437 Chinese customers recruited through a Chinese online panel provider) and structural equation modeling (SEM) to test six hypothesized relationships in the proposed model. Moderated SEM was used for moderation analysis.

Findings
Most hypothesized relationships in the model were confirmed, with the exception of the functional value–transaction utility link and the moderating effect of materialism on the experiential value–transaction utility relationship.

Research limitations/implications
Larger-scale research may help to determine whether there are more significant differences in consumer evaluations of different types of green products.

Practical implications
As the concept of green marketing in China evolves, firms should continue to stress the importance and value of green products regarding individuals’ care for the environment, status and self-image. Further, firms should conduct systematic utility analyses and address acquisition and price equity in a strategic process.

Originality/value
To the best of the authors’ knowledge, this study is the first to adapt utility theory to green consumption and proposes a clearly defined and well-substantiated set of utility types by merging economic and green consumption literature.
The use of supply chain control tower in pharmaceutical industry to create a competitive advantage
Authors: Sharabati Abdel-Aziz Ahmad , Al-Atrash Sharief Ahmad , Dalbah Iyad Yousef 
Published: April 2022

Purpose
Supply chain control tower (SCCT) has emerged as a new tool for SC management. Therefore, this study aims to investigate the impact of SCCT on the competitive advantage of the Jordanian Pharmaceutical Manufacturing (JPM) Organizations.

Design/methodology/approach
To actualize this study, the data are collected from 132 managers working at JPM Organizations by questionnaire. After confirming the normality, validity and reliability of the tool, descriptive analysis carried out, and the correlation between variables checked. Finally, the impact tested by multiple regressions.

Findings
The results show that the JPM organizations implement both SCCT elements and competitive advantage dimensions. Results show that there is a strong correlation among SCCT elements, among competitive advantage dimensions and between SCCT and competitive advantage. Finally, results indicate that SCCT has a significant positive effect on the total competitive advantage. SCCT affects quality, cost, reliability and responsiveness respectively; however, it does not have a significant effect on innovation.

Research limitations/implications
The current study conducted on JPM Organizations. Therefore, to check results generalizability, it is recommended to conduct such research on other industries and countries.

Practical implications
Managers should apply SCCT, because it provides real-time information, which is visible to all partners. Therefore, SCCT has to be included within organizations’ vision, mission, strategies and implemented in daily practices.

Social implications
SCCT helps to improve quality and reduce cost, which enhances the quality of life and society welfare.

Originality/value
This study may be considered as one of the few studies that tackle the issue of SCCT in pharmaceutical industry.
Experiencing the public sphere through the eyes of urban tourists in Tehran
Authors: Korani Zohreh , Shafiei Zahed 
Published: April 2022

Purpose
This paper aims to find out how tourists in Tehran experience its public areas and pursue two main purposes. The first is to understand the characteristics of the public sphere in Tehran and the second is to discover a way in which the public sphere can play a role in facilitating urban tourism in Tehran.

Design/methodology/approach
The methodology used in this study is qualitative and phenomenological. In-depth interviews with 26 participants were used to collect data. The interviews were then transcribed, and Maxqda software was used to analyze them.

Findings
The findings show that the public sphere is a useful tool to discover and explain how to talk and act in different places in Tehran. This sphere is evolving over time, from access to dialogue and finally to action. Although it is not possible to draw a clear line between the different levels of the public sphere, it seems that tourists in Tehran have now entered the literary public sphere. Although they have made efforts, they have not been able to reach the political public sphere and public action. The most important obstacles are the government and the citizens of Tehran.

Originality/value
This paper is unique about the connection between the public sphere and urban tourism. The public sphere is a manifestation of the principles of reciprocity and critical debate in the city and a space for understanding through public debate. The public sphere is also a space for equality, rationality and mutual understanding between individuals and reasoning based on speech exchange. Roles that, if given to tourists, could change tourism policy in Iran.
A synthesis of contextual safeguarding and commonly used child safeguarding theoretical models and approaches
Authors: Nyathi Nhlanganiso 
Published: April 2022

Purpose
This paper aims to argue that contextual safeguarding complements existing theoretical models and approaches. Its successful integration with dominant thinking and practice in safeguarding potentially offers new insights to improve system-wide practice.

Design/methodology/approach
A theory synthesis design was used to purposively identify, summarise and compare selected safeguarding theoretical models and approaches to establish both convergence and divergence.

Findings
The arguments provided in this paper suggest that synthesising theory offers a confluence of perspectives that promise to develop a more eclectic and holistic approach to safeguarding practice. The paper demonstrates how contextual safeguarding can be integrated with existing theoretical models and approaches.

Research limitations/implications
This is a conceptual paper and therefore is not based on empirical data.

Practical implications
This paper's conceptual insights include that integrating contextual safeguarding with existing theoretical models and approaches can broaden the knowledge base to whole system-wide safeguarding practice in the UK. The paper also confirms that the methodology used is feasible, although more work is required to test its efficacy on a larger scale. The conceptual paper argues for synthesis of contextual safeguarding and commonly used child safeguarding theoretical models and approaches to deal with both intra and extra familial forms of risk of harm to children effectively.

Social implications
The neglect and abuse of children is a topical issue; hence, this paper has social implications regarding understanding of how the issue child abuse and neglect in the UK and globally should be dealt with.

Originality/value
There is a dearth of studies that have gone beyond binary comparisons of contextual safeguarding and other theoretical models and approaches, which leaves a significant knowledge gap that has prompted the purpose of this paper.
Exploring the impact of the physical work environment on service employees: an analysis of literature
Authors: Schilleci Pinalba 
Published: April 2022

Purpose
The recent COVID-19 emergency has brought to light issues connected to physical work environment, particularly to offices and to its impact on service employees’ internal responses, behaviors and outcomes. As the topic is characterized by fragmented theoretical approaches as well as a lack in consolidated empirical research, this study aims at providing a clear understanding of the main – as well as the most recent – issues debated in academic literature today.

Design/methodology/approach
The study is a systematic literature review. Specifically, 124 papers, retrieved by Scopus, Web of Science and EBSCOhost research databases, are here systematically analyzed.

Findings
The main findings are connected to the prevalence of studies investigating employees’ satisfaction and productivity as main outcomes, the increasing attention by academics to new workplace designs, characterized by peculiar attributes such as flexibility and nonterritoriality, and finally, the lower interest in nonoffice working environments.

Originality/value
The review sheds light on the current knowledge of the relation between physical work environment and service employees to identify the main issues debated in academic literature and make suggestions for further research. First, the need to explore aspects of the physical work environment and employees’ outcomes that have not been adequately studied. Second, the relevance to investigate the above relation in public sector. Moreover, the importance of careful planning of the physical and virtual work environment in the context of the COVID-19 emergency.
Supply chain integration and halal frozen meat product returns
Authors: Fernando Yudi , Ahmad Jasmi Muhamad Fairuz , Wahyuni-TD Ika Sari , Mergeresa Fineke , Khamis Kamarul Azman , Fakhrorazi A. , Omar Rusdi 
Published: April 2022

Purpose
Halal frozen meat product returns are major challenges in the halal frozen meat supply chain because of the sheer volume and processing costs of returns. The purpose of this paper is to investigate the effect of integrated halal supply chain (IHSC) strategies on effective product returns with halal logistics (HL) as an interceding variable.

Design/methodology/approach
This paper used the cross-sectional technique to select samples from a population that revolved around the halal food industry in Malaysia. Data collected from halal service providers who handle halal frozen meat product returns provided insightful findings.

Findings
The findings of this paper indicate that the IHSC dimensions, such as interactive fairness, procedural fairness and service coverage, are positively associated with effective product returns. It also shows that HL plays a mediating role between the IHSC and effective product returns.

Practical implications
From a practical viewpoint, this paper suggests that an effective return service system can be designed to emphasise the category of interactive and flexible justice services through refunds or product replacement, depending on customer's demand.

Originality/value
The result of this paper provides insights into how logistics service provider managers effectively and efficiently handle the halal supply chain network when involving product returns.
Characterization of Bolivian chili peppers; antioxidant capacity, total phenolic compounds, capsaicin and β-carotene concentration
Authors: Tejeda Leslie , Vasquez Iriarte Pamela Elizabeth , Ortiz Jimena Valeria , Aliaga-Rossel Enzo , Mollinedo Patricia , Peñarrieta J. Mauricio 
Published: April 2022

Purpose
Chili pepper pods are a worldwide used and cultivated spice with a high economic and cultural importance. Bolivia is a center of origin and diversification of important crops including wild pepper varieties, but little is known about the chemical composition, antioxidant activity and the Scoville and bioactive compounds of these chili peppers. The purpose of this study was to contribute with new data about the chemical composition and the Scoville scale of Bolivian Chili peppers.

Design/methodology/approach
A total of 26 samples of Bolivian Chili peppers were extracted using distilled water and methanol. Total antioxidant capacity was determined by the ferric-reducing antioxidant power (FRAP) and by the 2,2'-azino-bis(3-ethylbenzothiazoline-6-sulphonic acid) (ABTS) methods. The total phenolic content was determined by Folin and Ciocalteu. Carotene, protein and ashes were determined by Bolivian analytical norms. Capsaicin was determined by high-performance liquid chromatography. All determinations were expressed as mean values± standard deviation of six replicates measured over three days of one extract. All values were less than 5% of coefficient of variation. Principal component analysis was applied to reveal patterns in the data. PC1 and PC2 together explained 78% of the total variance.

Findings
The protein content (3.8–6.3 g/100 g of dw) and the antioxidant activity (88.2 to 374 by FRAP and 87.0 to 172 evaluated by ABTS) studied in these species revealed that the values were above the average reported in the literature. The amount of pungency or capsaicin content expressed as Scoville Heat Units were reported moderately highly and very highly pungent (5,696–148,800 g dw) in several of the Bolivian peppers which demonstrates a good potential for capsaicin extraction and different applications for industry and as food ingredients.

Originality/value
This manuscript presents an important and novel contribution to the knowledge of the chili peppers in the region.
Impacts of IoT adoption on NPD processes: optimization and control
Authors: Bastos dos Reis Felipe , Gomes Leonardo Augusto de Vasconcelos , Nascimento PauloTromboni de Souza 
Published: April 2022

PurposeThe Internet of Things (IoT) real-time data collection can help to more efficiently optimize and control companies' internal processes. Prior research analyzed IoT benefits and potential applications. Nevertheless, there is little empirical evidence and theoretical understanding of how IoT impacts new product development (NPD). This article aims at narrowing this gap.Design/methodology/approachIn total, 54 case studies were selected from an IoT database – IoT ONE. IoT ONE has a section on NPD. NPD was divided into three phases: discovery, development and commercialization. The adopted IoT technology maturity level was also analyzed. A content analysis was carried out to identify the impacts of IoT in NPD.FindingsThis study’s findings capture the emerging patterns of IoT adoption and its impact on NPD. Of the total, 33 IoT adoption cases in the sample were in the machinery and equipment sector. Adopted technologies were at least two years old in 85% of the sample. Only 15% adopted cutting edge technologies (less than 2 years old). Key actors (e.g. vendors) facilitate IoT adoption. By a small margin, the larger impacts of IoT were in the commercialization phase, where it was primarily applied to improve and optimize production processes, to better execute and synchronize new products launching, and to increase the factories' productive capacity. In the discovery phase, IoT was mainly used to identify new opportunities in the market and to collect customer data, to generate a better customer experience. In the development phase, IoT allows greater integration across departments, increasing internal collaboration and allowing more flexible NPD.Originality/valueMany articles studied the impact of information technologies in NPD. Few address the impact of IoT in NPD. IT tells about the impact of better communications with relevant people. IoT tells about machine acquired information and knowledge. This is new, much broader and deals with quite different impacts on NPD.
Dimensions of mobile service adoption – a systematic literature review
Authors: Kulshrestha Vishal , Jain Kokil , Dhingra Tarun 
Published: April 2022

PurposeThe goal of this paper is to identify the main factors influencing mobile service adoption and define a universally applicable holistic concept capable of explaining all types of mobile service adoption that will be useful to all stakeholders.Design/methodology/approachA systematic method was used to identify and select relevant articles for appraisal and analysis of their data, as well as to summarize existing research in mobile service adoption studies.FindingsAfter reviewing and analyzing the articles, 25 major variables were identified. According to the article analysis, usefulness and experience were identified as the primary motivators for adoption, and that negative barriers to adoption must be controlled in order to improve adoption. Demographics play a role in adoption and technology acceptance model (TAM) emerged as the most suitable model to study the variables affecting mobile service adoption.Research limitations/implicationsThe generic concept of mobile services adoption will help industry stakeholders and researchers to use a more focused approach to study and encourage adoption and use of mobile services. Empirical testing of the proposed concept is a limitation which can also be a future scope of the study.Originality/valueThe review provides a holistic mobile services adoption process which is able to define adoption for all kinds of mobile services and is universally applicable as well. The study presents potential implications and relevant insights in mobile services adoption and contributes to a better understanding of mobile service adoption process.
Climate change financial disclosure and firm performance: empirical evidence from Indian energy sector based on TCFD recommendations
Authors: Maji Santi Gopal , Kalita Niva 
Published: April 2022

Purpose
The paper aims to examine the climate change-related disclosure patterns of listed Indian firms and its impact on firm performance. Specifically, it strives to analyse the conformance of the selected firms with the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD) established by the Financial Stability Board of G20 nations.

Design/methodology/approach
The study conducts content analysis of the annual reports and/or sustainability reports of 22 selected firms from the energy sector for the period spanning 2018–2019 and 2019–2020 based on the four-fold recommendations of TCFD, namely, governance, strategy, risk management and target and metrics, to compute the overall and respective climate-change disclosure scores. Further, a panel data regression model is used to appraise the impact of such disclosure on the performance of the firms.

Findings
The findings of the study indicate that the disclosure level of Indian firms in the energy sector is moderate. The regression results establish a positive relation between climate change-related financial disclosure and firm performance indicating that firms can witness improved financial performance by disclosing more information on climate change.

Originality/value
This is the first study in the Indian context to evaluate the climate change-related disclosure practices of the selected firms based on the TCFD’s recommendations and to trace its association with the performance of the firms. The results of the study shall hence be of relevance for the policymakers and diverse stakeholders.
Decent work in care homes: lessons and implications of the pandemic experience from Scotland
Authors: Gibb Stephen , Pautz Hartwig 
Published: April 2022

Purpose
The purpose of this paper is to identify lessons and implications on the theme of decent work in social care. This has long been highlighted as integral to improving social care for the elderly. The COVID-19 pandemic experience reveals lessons and implications about the systemic absence of decent work in one place, Scotland, in care homes. The main lesson and implication is a need for change beyond the focus on levels of pay and systemic advocacy of decent work as it is conventionally understood.

Design/methodology/approach
Data was collected using qualitative, semi-structured interviews with 20 care workers in care homes.[AQ4] A range of care system institutional stakeholders was also interviewed. A range of care system institutional stakeholders was also interviewed.

Findings
Decent work in social care may only be progressed to the extent that a culture change is achieved, transcending the institutional stasis about who owns and engages with progressing decent work.

Research limitations/implications
This is a study in one place, Scotland, with a small sample of frontline care workers in care homes and representatives from a range of institutions.

Practical implications
Effective culture change for decent work in care homes needs to be a higher research priority. More explicit culture policies can be a mechanism by which overall decent work and system change may be catalysed and sustainably secured together. Explicit culture change is here set out with respect to operational, institutional and national domains.

Social implications
There needs to be social policy and political support for situating decent work to be part of a broader culture change around care work with the elderly. A culture-oriented change plan as well as new resourcing and structures can together ensure that the nadir of the pandemic experience was a historical turning point towards transformation rather than being just another low point in a recurring cycle.

Originality/value
The situating of systemic decent work progress within a broader culture change, and modelling that culture change, are original contributions.