Remote Operations and Digital Transformation: A Solution for Business Continuity During Covid-19 Pandemic
Authors: Tongkum Tossapol , Siritheerasas Khamawat , Jafar Feras Abu , Yosakrai Chulakorn , Abbasgholipour Ali 
Published: March 2022

Abstract
Mubadala Petroleum conducts a fast-paced drilling program in the Gulf of Thailand, where rapid response resolutions are often required. This paper demonstrates the Remote Operation (RO) approach, which is an integrated approach comprised of people, software, network, and technology to transform operations, and moves analytical activities to safer office-based environments (Figure 1). The approach provides a high level of performance, leveraging global domain expertise, real-time collaboration, data visualization techniques, and intelligent planning within the restrictive context of the COVID-19 pandemic.
Figure 1 Remote Operation relevant function
RO is the ability to operate a system at a distance. This is an adopted innovation and technology in the oil and gas industry, which is a completely new way of working. The principal concept for introducing the RO approach was to reduce the Personnel on Board (POB) and the HSE exposure, which was particularly relevant during the outbreak of the COVID-19 pandemic. The approach relied on leading-edge digital technology, as the RO was required to handle real-time directional drilling (DD), measurements, and logging while drilling (MLWD). During the implementation, the crew was trained in multi-skilling related to the DD/MLWD function, while working with the necessity of digital technology.
Digital transformation is emerging as a driver of sweeping change in the world around us. Today, the Oil and Gas industry has redefined its boundaries through automation and digitalization. The potential benefits of going digital are clear, including increased productivity, safer operations, and significant cost savings. This exercise, it allowed us to reduce the POB on-site by 40% while maintaining both drilling efficiency and service quality. The drilling data can be monitored in real-time. The Remote Operation Center (ROC) has the capacity to execution and montor directional drilling, formation evaluation, programming, and dumping data from various tools.
An experienced crew were assigned to the RO team ensuring competencies and familiarity with drilling operation in specific field characterization. This transformation supported our business continuity objectives by reducing the number of people traveling offshore during the COVID-19 pandemic while allowing us to achieve all our drilling performance objectives. In this new environment, following the turmoil of pandemics, this exercise indicates an opportunity to make fundamental improvements to the way business is conducted using the Remote Operations approach.
RO takes a significant step towards the future for highly traditional industry. Preparing the industry toward the future may prove to be the most important outcome of the application of RO during the COVID-19 pandemic. The application of RO during the COVID pandemic has confirmed the possibility of more permanent improvements and increased resilience against future pandemics and other challenging events, as well as a new and more effective way of working during normal times.