bluuebunny/crossref_metadata_2025_split huggingface dataset:
La innovación y el nuevo producto en desarrollo
Authors: Jácome Lara Ibett , Albán Bautista Martha 
Published: August 2022

La innovación actualmente cumple un papel fundamental para enfrentar la crisis económica en un mundo globalizado, donde se propende al desarrollo económico, creando un entorno que favorezca la difusión de ideas para alcanzar el bienestar social mediante un crecimiento económico sostenido. La presente revisión de la literatura aportará al conocimiento en la identificación de los principales conceptos de innovación y su aplicación en el desarrollo de nuevos productos. En la actualidad la innovación se ha convertido en una prioridad de las políticas públicas, así como una necesidad imperiosa de las grandes, pequeñas y medianas empresas, tanto en el ámbito empresarial y en sectores como en la educación, salud, ecología y política, entre otros. Este tema constituye un elemento importante porque engloba procesos relacionados con el mercado, tecnologías de información y comunicación, actividades empresariales, redes y competencia, así como también habilidades, organizaciones, creatividad y transferencia de conocimientos. Su aplicación se puede dar en cualquier ámbito de la organización (finanzas, administración, ventas) en el caso de la presente investigación centraremos el estudio en la innovación en los productos o servicios debido a que la innovación permite el desarrollo de los mismos, manteniendo una competitividad en el mercado obteniendo resultados tanto económicos, sociales, tecnológicos y de prestigio.
Experiencias en la alfabetización informacional de los profesionales de la salud de la Provincia Mayabeque
Authors: Bermello Navarrete Rosa , Rodríguez Suárez Ada 
Published: August 2022

Introducción: actualmente, los profesionales de la salud presentan dificultades para reconocer la información que necesitan, dónde localizarla, usarla, evaluarla, y comunicarla eficientemente, por ello se realizó el diagnóstico sobre el nivel de alfabetización informacional de los mismos. Objetivo: implementar un diplomado que contribuya a la preparación en la gestión de la información y el conocimiento que necesitan para su desempeño profesional. Diseño metodológico: se realizó un estudio de intervención educativa cuasi experimental sin grupo control con el objetivo de desarrollar competencias informacionales en el uso de los recursos de información que ofrece el portal Infomed entre los profesionales de la salud de la provincia Mayabeque en el período comprendido entre diciembre del 2015 y marzo del 2017. La población objeto de estudio fue de 21 profesionales que matricularon el diplomado. Resultados: se determinó que al inicio del diplomado solamente el 14,2% habían participado en algún tipo de capacitación sobre alfabetización informacional, después del diplomado se incrementó el uso de las fuentes de información disponibles en el portal de Infomed de un 57,1% a un 99,9%; las fuentes documentales más utilizadas tanto antes como después del diplomado fueron las electrónicas, el 71,3 % autoevaluó de regular y mal su nivel de desempeño en el uso de las tecnologías antes del diplomado; tanto antes (47,6%) como después (81,8%) la mayoría ejecuta su propia búsqueda. Conclusiones: el diplomado contribuyó a la formación de competencias informacionales en los profesionales de la salud del territorio.
Educomunicación hoy: un reto necesario
Authors: Narváez Garzón Ana María , Castellanos Noda Ana Victoria 
Published: August 2022

Este artículo tiene como objetivo analizar el rol de los actores de la educación desde las orientaciones de la educomunicación. Para ello se realizó un estudio de tipo descriptivo empleándose el método de análisis documental en la revisión bibliográfica, así como el histórico lógico en la exposición de las ideas. Como resultados se destaca que este entramado entre comunicación y educación alienta la construcción de andamiajes y la mediación entre la información que el estudiante recibe, la presión de las relaciones en la sociedad y lo que puede darle la institución educativa. Asimismo, resulta significativo que la educomunicación cobre vigencia al concebir los procesos de comunicación e interacción en el aula como fuentes principales de la construcción social del conocimiento y de la estructuración de espacios-tiempos invaluables para la valoración del otro y la gestación de una sociedad basada en principios y valores ideales del ser humano. Entre las conclusiones se señala el hecho de que el docente se valora desde una mirada educomunicativa, pasando de su criticado rol bancario hacia acciones y actitudes de un auténtico mediador y guía, considerándose a los actores de la educación en todo su potencial comunicativo.
Corporate Social Responsibility and Intellectual Capital in Sports and Leisure: The case of a Golf Club
Authors: Dal Mas Francesca , Jupp William , Massaro Maurizio , Bagnoli Carlo , Marseglia Giuseppe Roberto 
Published: August 2022

Golf is becoming an increasingly popular sport, and golf clubs have, therefore, a growing social and environmental impact, with several stakeholders engaged in the activities. While the press and the media have reported countless initiatives conducted by golf clubs worldwide that highlight how environmentally and socially conscious and supportive the golf industry is, little has been said in academia. The paper aims to investigate the topic of Corporate Social Responsibility (CSR) in golf clubs, and how golf clubs’ Intellectual Capital (IC) may foster CSR initiative.
The paper employs a case study methodology, analyzing one Golf Club in the United Kingdom, using semi-structured interviews.
Results underline the great potential of the relationship between the clubs and their stakeholders, especially the customers, to create an influential cycle of CSR in the local communities. Relational capital stands as a central IC element to foster CSR in golf clubs. Moreover, findings highlight the need to develop new business models that can merge the need to be compliant with a strong CSR philosophy ensuring, at the same time, financial sustainability.
The paper is one of the firsts to investigate an increasingly popular sport which CSR can be fostered by relational capital, with a relevant impact on its customers, employees, and communities.
How to Exchange Tacit Knowledge in Multicultural Discussion?
Authors: Hirose Yayoi 
Published: August 2022

This qualitative study highlights the importance of considering the cultural gaps in interdisciplinary discussion, as people cannot transfer and exchange tacit knowledge without considering the cultural context. Past literature claims that the dialogue style of discussion is an effective approach for interdisciplinary discussion. However, specific cultures, such as collectivist and high-context cultures, do not accept conflict of opinions. The current study defines a two-part research question: How do cultural gaps affect the dialogue process among people who have different cultural values? How can tacit knowledge be exchanged in multicultural discussions?

The study considers Japanese organisations which implemented dialogue-style workshops, as Japanese organisational members have cultural values, such as collectivism and high context, which do not match a dialogue style of discussion. Regarding the first question, the findings show that the participants do not understand tacit knowledge regarding dialogue when they are simply taught the process of how to conduct a dialogue style of discussion. Instead, they tend to use the discussion method based on their cultural context. The study clarifies that simple implementation of dialogue in organisations whose culture does not match it will not enable transfer of tacit knowledge, and participants will not use the dialogue method as expected.
For the second question, the findings show that to exchange tacit knowledge, Japanese participants need a place where they feel safe to share tacit knowledge and build trust on others’ personality rather than their ability. The tendency to trust is related to the Japanese cultural value of low assertiveness, while assertive people tend to build trust based on others’ ability. This finding suggests that people will not exchange tacit knowledge with others who have different cultures without building a trust relationship. An organiser needs to provide a safe place, considering the difference in the trust-building process among people from different organizational cultures.
Internal Development Strategies of Partners if Eco-Innovative Services Network: Consortium's Source of Knowledge
Authors: Kuceba Robert , Chmielarz Grzegorz 
Published: August 2022

In the present paper, its authors present theoretical explanations and summarise developed in the research process stages of creating internal development strategies of R&D entities, offering their eco-innovative services to SMEs, in collaboration with the partners of the created organisational network – also termed as consortium of eco-innovations. These stages included three primary dimensions: I) where a particular entity is at a given moment, II) what the given entity wants to achieve, III) how the entity intends to achieve its intentions? Therefore, twelve common procedures that regulated the development and implementation of internal development strategies were proposed and justified during consultations with all the partners of the network of eco-innovative services ECOLABNET (created in six Baltic Sea Region countries). In the context of the proposed procedures, on the example of the network of eco-innovative services ECOLABNET, the authors have summarised in the form of tables and visualised in the charts activities of all partners so as to compare them, and demonstrate similarities and differences in creating and implementing the strategies of internal development. On this basis, referring to the summarised research results, we have attempted to answer two research questions: 1) What are the similarities and what causes differences in the plans of internal development strategies with regard to economic differences of the partners of the international eco-innovation consortium – implementing a common goal of creating a network of service providers that support eco-innovative actions in small and medium-sized enterprises? 2) To what extent does the information about internal strategies and their implementation by the project partners influence development of accumulated knowledge that ensures: improving the collaboration of the created consortium with the sector of small and medium-sized enterprises and development of eco-innovative initiatives with reference to the needs indicated by the beneficiaries (present and prospective needs)?
Does the Level of Intellectual Capital Affect Meeting the Information Needs of Social Media Users in the Field of Sustainability? The Case of the World’s Largest Energy Industry Companies
Authors: Bryl Łukasz , Fijałkowska Justyna , Hadro Dominika 
Published: August 2022

It is increasingly essential for companies to communicate appropriately about sustainability. In today’s world, with the massive spread of social media’s popularity as a critical communication channel, sustainability is also present in the Internet disclosure practices of many enterprises. It is also presumed that firms’ intellectual capital (IC) plays a vital role in the quality of corporate disclosure. Our paper aims to explore to what extent disclosure practices of firms via social media fulfill the needs of stakeholders for information related to sustainability. We also test how IC impacts this disclosure. We analyze tweets of the world’s largest energy industry companies to assess if this disclosure meets the stakeholders’ expectations regarding sustainability topics. Using a common measure of IC, we also check whether its level determines sustainability disclosure. This study provides several contributions to the literature. The findings may help understand companies’ responsiveness to sustainability information needs. The chief contribution also lies in its focus on how the IC level influences the sustainability disclosure practices via social media. The findings may have implications for organizations in creating and using social media channels when developing a dialogue with stakeholders on topics regarding sustainability. Conclusions also provide new insight on IC’s importance in corporate disclosure practices on sustainability.
Relational Capital and Technology Brands Over Time
Authors: Erickson Scott , Rothberg Helen 
Published: August 2022

Study examines alternative metrics for assessing relational capital. Associated with intellectual capital, relational capital has to do with knowledge about external relationships. It is chiefly knowledge about customers, but also includes knowledge concerning all external entities such as regulators, collaborators, and others.

Relational capital is not widely studied. It’s not even included in some popular metrics such as VAIC but is increasingly important in a digital world dependent on customer information, customer interactions, and customer relationships. The concept of brand equity is very similar though from another discipline and not often discussed with or related to the relational capital framework. But by bringing similar disciplines closer together, we can learn things that allow a better understanding of both. Brand equity is particular important to reference because a number of consultancies offer metrics for measuring it, particularly for firms with powerful brands. As a consequence, any alternative metrics suggested will have some baseline for comparison once brand equity is included.

This study explores alternative metrics for relational capital, specifically using web-scraping sentiment analysis software to examine select brands. In this case, the study replicates previous work on technology brands, looking at key indicators for the top worldwide smartphone brands. The previous study examined them over a five-week period in early 2021, and this study continues the research with similar results from early 2022. Key metrics include sentiment (positive/negative), influencers, platforms (social networks, blogs, forums), location, and volume. Brands identified as more valuable by other metrics show more interest and more stability over time though all brands do show the potential for a change in value in response to circumstances.
The Impact of Ethical Leadership on Knowledge Management Processes: An Empirical Study on Healthcare Professionals in Turkey during the Pandemic Period
Authors: Çelik Ömer , Sağsan Mustafa 
Published: August 2022

Given an increased call for examining ethics in the healthcare sector, this study examines how ethical leadership influences employees’ knowledge creation and development, knowledge codification and storage, knowledge sharing and knowledge usage and utilizing in the healthcare sector.
Healthcare professionals in Turkey were added to the study to observe the effect of ethical leadership on knowledge management. The questionnaire was sent to 414 healthcare professionals randomly selected from healthcare facilities operating in Turkey via Google Forms. All the response rates were 100%. Results indicate that healthcare professionals’ views of their supervisor’s use of ethical leadership behaviors are related to knowledge creation and development, knowledge codification and storage and knowledge usage and utilizing. Contrary to other studies, it has been observed that ethical leadership does not affect knowledge sharing, which is a process of knowledge management. It is considered that this situation is the result of the increased workload and intense overtime of healthcare professionals during the pandemic period, and that different achievements will be obtained from the studies to be carried out after the pandemic period.
In this study, ethical leadership is positively associated with knowledge creation and development and knowledge usage and utilizing, which is negatively associated with knowledge codification and storage. Perceived ethical leadership behaviors positively influence knowledge management. Based on the findings, implications are provided for both theory and management, and directions for future research are offered.
Keywords: ethical leadership, knowledge management, healthcare sector, pandemic period in Turkey
Impact of ICT Strategy on Intellectual Capital, Quality of Service, and Financial Autonomy in Polish Hospitals
Authors: Chluski Andrzej 
Published: August 2022

Information and Communication Technology (ICT) is crucial for the technological development of most areas of human economic activity. Appropriate ICT can positively influence the development of intellectual capital, knowledge management, enhancement of purely medical technologies, and the financial autonomy of health care units.The article aims to present and verify the model determining the impact of financial autonomy and the orientation of hospital managers on ICT strategy on the quality of medical services, and the development of intellectual capital of medical personnel. The research model was developed based on empirical studies conducted in Polish hospitals. This is the first study of its kind in Poland. Theoretical constructs of the model have been developed for the aforementioned phenomena. These constructs and their mutual relationships are the basis of the research model developed using Structural Equation Modeling (SEM). A survey was conducted among managers of Polish hospitals and used to create SEM measurement models. The survey was developed based on subject-based literature focused on similar research models and interviews with managers of Polish hospitals.The estimation and correctness of the model parameters were assessed using the partial least squares structural equation modeling (SEM-PLS) methodology. The hypotheses proposed in the paper have been acknowledged. The model meets the required quality criteria, and all model parameters are statistically significant.
The appropriate use of ICT and the financial autonomy of Polish hospitals positively affect the development of intellectual capital and the quality of services provided. The research findings may be helpful for the knowledge management of hospital personnel.
Knowledge Sharing Co-operative Structures: The Case of WikiProjects
Authors: Kukowska Katarzyna 
Published: August 2022

The effects of cooperation that may be observed based on voluntary activities of a global institution online like Wikipedia illustrate the social potential arising from the spontaneous need for activity. The basic activity of a Wikipedia user by way of assumption comes down to the creation of verbal content. The maintenance of high quality in the contents presented through controlling their verifiability is already a multi-faceted form of cooperation. The quintessence of such cooperation is the organization of Wikipedia users around internal WikiProjects.
The research presented in the paper aimed to verify the magnitude of WikiProjects from the viewpoint of the number of users of Wikipedia, the most frequent number of participants of WikiProjects, and their compliance with the numeracy of groups and communities in the notion of Dunbar. Moreover, it was assumed that the number of WikiProjects in a given language version, while also the number of their participants is associated with the indicator of individualism-collectivism (IDV) according to Hofstede. The method applied was the analysis of entries of the activities in WikiProjects, as well as the number of their participants.
The research has shown that WikiProjects, as groups of Wikipedians working as a team, show a similarity to the layered community formation proposed by Dunbar. A positive correlation was also found between IDV and the number of WikiProjects for individual language versions. A high IDV mainly relates to countries with a high GDP per capita. In these countries, we are dealing with a developed IT infrastructure. The high level of participation in WikiProjects with a high IDV may also be motivated by the desire to build user’s position, as well as the desire to have an impact on the community as individuals. WikiProjects may fulfil the function of clubs, in which participants may try to build their autonomy in terms of activities to a certain extent, regardless of the entire system in which they operate. WikiProjects as a group of Wikipedia users working as a team indicate the similarity to the tiered creation of communities proposed by Dunbar.
The New Normal Worklife: Lessons from the Pandemic
Authors: Vold Tone , Haave Hanne , Ranglund Ole Jørgen 
Published: August 2022

COVID-19 has contributed to a digitalization of communication, and in many cases to a distribution of an organization's workforce. Several organizations in Norway claim that they will adapt to a more flexible approach regarding allowing work from home (WFH) in a post-COVID-19 worklife and allow a more “hybrid” way of working.
This paper describes how the long-term crisis has unfolded in a large governmental organization. The focus for the investigations have been on how the employees have experienced working from home, and how this will impact their post-COVID-19 worklife, all with a Knowledge Management (KM) perspective.
Through qualitative interviews with managers’ and employees’ issues, like a lack of possibilities regarding informal communication and sharing of knowledge, have arisen. This implies that there is a need for addressing KM practices that secure a flow of information, learning conditions and job satisfaction in the post-COVID-19 workday.
Challenges and Trends of Knowledge Management in SME Enterprises in the Context of CSR
Authors: Wielgórka Dariusz 
Published: August 2022

Knowledge management, especially in the context of CSR, is still a new and challenging topic for Polish enterprises from the SME sector. However, the opportunities offered by the effective implementation of this process for organisations, as well as the global trend of its realisation, signal that it is worth conducting research into this phenomenon. The research objective of the article is to analyse knowledge management in the context of CSR in companies operating on the Polish market in the SME sector. The research was conducted in 2022, using the CATI method among 600 randomly selected companies from the SME sector operating on the Polish market. Moreover, the article presents the experience of companies - leaders of responsible business, giving practical examples of actions and tools supporting knowledge management. The results of the research show, among others, that: enterprises applying CSR have more or less developed their own systems of responsible business knowledge management, however, these are often unconscious processes. Enterprises do not use (at all or insufficiently) all available resources and tools for managing CSR knowledge. Those knowledge management tools that are applied in companies are most often not verified for their effectiveness. Almost half of the surveyed companies use experiential learning (participation in specific projects) as an element of educating employees about CSR, thus not limiting themselves to education with the use of "hard" resources only. The majority of companies do not verify or evaluate in any way the knowledge of employees on CSR. Company boards are minimally involved in the process of managing CSR knowledge in the organisation. The main area of benefit from knowledge management in the context of CSR is the relationship with employees, which improves thanks to their greater involvement, loyalty and identification with the company's mission and vision. This translates into improvements in processes and activities and more effective implementation of the CSR strategy. Also important is the image aspect and a chance for greater competitiveness, built on high competences of the team. Knowledge management in the context of CSR cannot be limited solely to descriptive knowledge (knowledge describing phenomena). Implementation of a knowledge management system is undoubtedly a challenge for companies and their managers. The use of CSR concepts in knowledge management is a current trend in the development of the SME sector.