bluuebunny/crossref_metadata_2025_split huggingface dataset:
Resilience in food processing supply chain networks: empirical evidence from the Indian dairy operations
Authors: Prakash Gyan 
Published: April 2022

PurposeThis paper identifies sources of disruptions that impede resilience in the dairy supply chain in an emerging economy context.Design/methodology/approachA case study approach is used. The unit of analysis is the Indian dairy supply chain (IDSC). Data were collected from nine major dairy cooperatives and five major private firms operating across the Indian states. A total of 28 face-to-face semi-structured interviews were conducted with two individuals from each case dairy organisation during January 2016 to December 2017.FindingsDisruption sources in the IDSC are both external and internal and impact the quality of products and the distribution network. Compared to developed economies, in an emerging economy context such as India, the number of disruptions is very high. These disruptions negatively impact resilience and affect efficiency, flexibility, responsiveness and product quality.Research limitations/implicationsThe findings stress the importance of integration across upstream and downstream processes in the IDSC. However, contextual factors should also be considered when designing the supply chain configuration. Small supply sources may be conceptualised as distributed sources that can be consolidated on the move using logistics and IT-enabled solutions. Moreover, the underlying processes of the dairy supply chain need to adapt to the external environment, and internal causes of disruptions should be eliminated through process redesign.Practical implicationsThe findings highlight that the efficient operation of the IDSC is challenged by disruptions, the fragmentation of various stages and poor support infrastructure. The findings may be useful in managing supply networks which have linkages in emerging economies.Social implicationsThe upstream stage of the IDSC involves many small- and medium-sized unorganised producers. The overall inefficiency and poor value generation across the entire IDSC constrain the livelihood and interests of these unorganised producers. Therefore, supply chain design needs to be aligned with social context.Originality/valueThe central contribution of this article is to present sources of disruptions that impact dairy supply chain performance in an emerging economy context. Areas requiring process improvement are also highlighted.
Developing creative methodologies: using lyric writing to capture young peoples’ experiences of the youth offending services during the COVID-19 pandemic
Authors: Wilkinson Dean , Price Jayne , Crossley Charlene 
Published: April 2022

Purpose
The COVID-19 lockdowns (2020–2021) disrupted all aspects of usual functioning of the criminal justice system, the outcomes and impact of which are largely still unknown. The pandemic has affected individuals across the wider society, this includes a negative impact on the social circumstances of children and young people involved within youth offending services (YOS) (Her Majesty’s Inspectorate of Probation, 2020; Criminal Justice Joint Inspectorates, 2021). This population frequently represents those from marginalised circumstances and are rarely given the opportunity to participate meaningfully in the services they are involved in. The purpose of this study was to explore the experiences of the young people serving orders with the YOS during Covid19 lockdowns and requirements.

Design/methodology/approach
This paper outlines a creative methodology and method used to uncover the experiences and perceptions of young people undergoing an order within a YOS during the COVID-19 lockdowns. The arts-based approach entailed a novel and creative method using a lyric artist to engage with young people through a virtual platform, supporting them to create lyrics about their experiences of the YOS during this time.

Findings
The artist developed a successful rapport with young people based on familiarity with, and passion for, music. He promoted their strengths, improving their confidence which was perceived to elicit more in-depth perspectives that might not have otherwise been obtained using more traditional methods. As such, the method and methodology outlined developed the young people’s social and communicative skills whilst producing meaningful feedback that can contribute to the YOS recovery plan and thus future of the service.

Practical implications
This paper reports on a novel arts-based research methodology, implemented to capture meaningful data from participants during the COVID-19 pandemic.

Originality/value
This paper reports on a novel arts-based research methodology, implemented to capture meaningful data from participants during the COVID-19 pandemic.
Implementing the lean demolition of municipality buildings using fuzzy partial least squares technique
Authors: Vosoughifar Hamidreza , Farzadi S. , Hosseininejad SZ. 
Published: April 2022

Purpose
Lean management has been used in various constructions around the world for more than a quarter of a century, and it is an important factor in the construction of new projects. In relation to demolition management, only standards and codes and general principles of demolition of specific buildings were evaluated. The purpose of this study is providing relation between lean management on demolition processes of municipality buildings evaluated.

Design/methodology/approach
This study investigates the lean demolition of demolished and renovated buildings in a metropolitan area that can be extended to all cities. In the first stage, the effective factors in the demolition of the building based on lean management were identified through a valid questionnaire based on the valid Delphi approach. Social, economic and environmental considerations were considered in designing the appropriate questionnaire.

Findings
The modified approach between the fuzzy method and partial least squares was used to evaluate important variables. All of the modified processes were developed in MATLAB by the authors of this paper. The results show that customer-focused degradation parameter has the weakest effect and waste removal variable has the most effect on lean management.

Originality/value
Statistical results show that there is no significant difference between the effect of lean management on variables such as demolition time, quality and type of construction (p < 0.05).
Examining clinical skills and abilities in psychology – implementation and evaluation of an objective structured clinical examination in psychology
Authors: Sundström Anna E. , Hakelind Camilla 
Published: April 2022

Purpose
Assessment of complex clinical skills and abilities is a challenge in mental health education. In the present study, an objective structured clinical examination (OSCE) was adapted to psychology and implemented in a Master in Psychology program. The purpose of the present study was to examine aspects of validity of this OSCE.

Design/methodology/approach
A total of 55 students enrolled in the Master in the Psychology program at Umeå University, Sweden, participated in two OSCE occasions. In addition to OSCE data, questionnaires were administered immediately after the OSCE to students (n = 18) and examiners (n = 13) to examine their perceptions of the OSCE.

Findings
The results provided support for different aspects of validity. The level of internal consistency was close to acceptable, and there was a good correspondence between global ratings and checklist scores for many stations. However, adding an additional category to the global rating scale and reviewing some of the station checklists might improve the assessment further. The present cut-score of the OSCE was comparable to a cut-score set by the borderline regression model. In general, students and examiners perceived the OSCE as a high-quality examination, although examiners raised some issues that could improve the OSCE further.

Originality/value
In conclusion, OSCE is a promising assessment in psychology, both from a psychometric perspective and from a test-taker and examiner perspective. The present study is an important contribution to the field as there are only a few examples where OSCE has been used in clinical psychology, and to the best of the authors’ knowledge, this paper is the first to evaluate the validity of such an assessment.
Enhancing brick-and-mortar store shopping experience with an augmented reality shopping assistant application using personalized recommendations and explainable artificial intelligence
Authors: Zimmermann Robert , Mora Daniel , Cirqueira Douglas , Helfert Markus , Bezbradica Marija , Werth Dirk , Weitzl Wolfgang Jonas , Riedl René , Auinger Andreas 
Published: April 2022

PurposeThe transition to omnichannel retail is the recognized future of retail, which uses digital technologies (e.g. augmented reality shopping assistants) to enhance the customer shopping experience. However, retailers struggle with the implementation of such technologies in brick-and-mortar stores. Against this background, the present study investigates the impact of a smartphone-based augmented reality shopping assistant application, which uses personalized recommendations and explainable artificial intelligence features on customer shopping experiences.Design/methodology/approachThe authors follow a design science research approach to develop a shopping assistant application artifact, evaluated by means of an online experiment (n = 252), providing both qualitative and quantitative data.FindingsResults indicate a positive impact of the augmented reality shopping assistant application on customers' perception of brick-and-mortar shopping experiences. Based on the empirical insights this study also identifies possible improvements of the artifact.Research limitations/implicationsThis study's assessment is limited to an online evaluation approach. Therefore, future studies should test actual usage of the technology in brick-and-mortar stores. Contrary to the suggestions of established theories (i.e. technology acceptance model, uses and gratification theory), this study shows that an increase of shopping experience does not always convert into an increase in the intention to purchase or to visit a brick-and-mortar store. Additionally, this study provides novel design principles and ideas for crafting augmented reality shopping assistant applications that can be used by future researchers to create advanced versions of such applications.Practical implicationsThis paper demonstrates that a shopping assistant artifact provides a good opportunity to enhance users' shopping experience on their path-to-purchase, as it can support customers by providing rich information (e.g. explainable recommendations) for decision-making along the customer shopping journey.Originality/valueThis paper shows that smartphone-based augmented reality shopping assistant applications have the potential to increase the competitive power of brick-and-mortar retailers.
Coping with no-show behaviour in appointment services: a multistage perspective
Authors: Xu Xiaoyan , Hu Miao , Li Xiaodong 
Published: April 2022

PurposeThis study aims to help businesses cope with consumers' no-show behaviour from a multistage perspective. It specifically identifies no-show reasons at each stage of appointment services and proposes the corresponding coping strategies.Design/methodology/approachBy focusing on an outpatient appointment service, we interviewed 921 no-show patients to extract no-show reasons, invited 18 hospital managers to propose coping strategies for these reasons using a Delphi method and evaluated the proposed strategies based on EDAS (Evaluation based on Distance from Average Solution).FindingsThe results reveal ten reasons for no-show behaviour (i.e. system service quality, overuse, did not know the appointment, self-judgment, forget, waiting time, lateness, uncontrollable problems, time conflict and service coordination), which have nine coping strategy themes (i.e. prepayment, system intelligence, target, subjective norm, system integration, ease of navigation, reminder, confirmation and cancellation). We classify the ten reasons and nine themes into scheduling, waiting and execution stages of an appointment service.Originality/valueThis study provides a package of coping strategies for no-show behaviour to deal with no-show reasons at each appointment service stage. It also extends the research in pre-service management through appointment services.
Quality complacency in Indian higher education institutions between the second and third cycles of accreditation
Authors: Kumar Atul , Gawande Amol , Raibagkar Shirish 
Published: April 2022

Purpose
The purpose of this study is to evaluate the sustenance of quality over the long run by higher education institutions (HEIs) as measured by the accreditation scores in two consecutive five-year cycles of accreditation, which is a global quality practice. It also aimed to uncover the causes of the decline in the quality performance of the majority of HEIs.

Design/methodology/approach
The authors analyzed 481 Indian HEIs based on their accreditation scores for the second and third cycles of assessment by the apex agency, the National Assessment and Accreditation Council. Given the alarming results, the authors investigated the matter further. Possible causes for the lack of quality sustenance on the part of Indian HEIs were ascertained.

Findings
While 161 HEIs showed improvement, 320 showed a decline in the accreditation scores. Indian HEIs are on a slippery slope in dealing with quality. This survey of a sample of 248 out of 481 institutions showed that much remains to be done by the Internal Quality Assurance Cells. The lack of institutionalization of quality is a major concern. Findings of this study have implications for HEIs across the globe who want to be assured of quality on a sustained basis.

Originality/value
This study is the first of its kind to look into drops in quality among HEIs that have been in a quality environment for more than 10 years. It warns institutions to guard against quality complacency to sustain quality in the long run.
Job satisfaction among career record personnel in the Ghana civil service: a case study
Authors: Ansong Juliana Kesewaa , Darko-Adjei Noah 
Published: April 2022

Purpose
Good records management and effective employees contribute greatly to the success of every organization. Like any other employees, records personnel need to be satisfied with their jobs so they are motivated. Unfortunately, records personnel in Ghana are faced with many challenges which negatively affect their job satisfaction. This study aims to examine the issue of job satisfaction among career records personnel in the Civil Service of Ghana.

Design/methodology/approach
Civil servants from 27 ministries and the Public Records and Archives Administration Department (PRAAD) were selected for the study. A survey questionnaire was the main data collection instrument used to gather data on selected variables from respondents. The questionnaire was answered by 115 out of 208 respondents: a response rate of 74.5%.

Findings
Institutional policy, supervision quality, co-worker relations quality, promotions opportunities, salary levels, benefits availability, the nature of the work itself and reward availability all had a significant and positive relationship with job satisfaction.

Originality/value
The case study findings can be used to inform a working document to help other public sector organizations in policy making regarding conditions of service. It is also directly beneficial to the Ghana Office of the Head of Civil Service and policymakers because the findings will help them to reshape their employment policies to positively affect job satisfaction of members in its records class.
Acceleration as a proxy for energy expenditure in a facultative‐soaring bird: Comparing dynamic body acceleration and time‐energy budgets to heart rate
Authors: Brown J. Morgan , Bouten Willem , Camphuysen Kees C. J. , Nolet Bart A. , Shamoun‐Baranes Judy 
Published: April 2022

Abstract

In animal ecology, energy expenditure is used for assessing the consequences of different behavioural strategies, life‐history events or environments. Animals can also influence energy expenditure through instantaneous behavioural responses to their external environment. It is therefore of interest to measure energy expenditure of free‐ranging animals across seasons and at high temporal resolutions. Heart rate has historically been used for this, but requires invasive surgery for long‐term use. Dynamic body acceleration (DBA) is an alternative proxy for energy expenditure that is simpler to deploy, yet few studies have examined how it performs over extended time periods, or for species using different locomotory modes, especially passive modes like soaring flight.

We measured DBA alongside heart rate in free‐ranging lesser black‐backed gulls, a seabird that moves using flapping flight, soaring and walking, and rests on both land and water. Our objectives were to compare the relative changes in DBA and heart rate among and within behaviours and to examine how accelerometers can be used to estimate daily energy expenditure by comparing DBA to time‐energy budgets (TEBs).

DBA and heart rate were sampled concurrently at 2.5‐ and 5‐min intervals throughout the breeding season, though measurements were not exactly synchronised. Behaviour was identified from accelerometer measurements, and DBA and heart rate were averaged over bouts of consistent behaviour. Heart rate was converted to metabolic rate using an allometric calibration, after confirming its fit using metabolic measurements taken in captivity and values from existing literature.

Both proxies showed similar changes among behaviours, though DBA overestimated costs of floating, likely due to waves. However, relationships between DBA and heart rate were weak within a behaviour mode, possibly due to the lack of synchrony between proxy measurements.

On daily scales, DBA and TEBs perform comparably for estimating daily energy expenditure. Accelerometery methods deviated from a 1:1 relationship with heart rate because acceleration could not measure variation in resting metabolic costs.

We conclude DBA functions well for detecting energy expenditure arising from activity costs, including during soaring flight. We discuss scenarios where one method (DBA vs. TEBs) may be preferred over the other.

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Development of the Veterans Crisis Line Caring Letters Suicide Prevention Intervention
Authors: Reger Mark A. , Lauver Mary Grace , Manchester Caitlin , Abraham Traci H. , Landes Sara J. , Garrido Melissa M. , Griffin Cameron , Woods Jack A. , Strombotne Kiersten L. , Hughes Gregory 
Published: April 2022

AbstractObjectiveTo describe the design, implementation, and plans to evaluate the Veterans Crisis Line (VCL) Caring Letters intervention.Data SourcesVeterans with VCL contact and VHA service utilization.Study DesignCaring Letters is an evidence‐based post‐acute care suicide prevention intervention in which brief messages are mailed to individuals at high risk of suicide repeatedly over time to communicate that people care about them and are concerned for their well‐being. An effectiveness‐implementation hybrid type 1 trial using the RE‐AIM evaluation framework is underway to examine the use of Caring Letters with veterans who contact the VCL. A team of suicide prevention subject matter experts, researchers, and operational partners from the VCL will evaluate the effects of Caring Letters on clinical outcomes and Department of Veterans Affairs – Veterans Health Administration (VHA) clinical utilization rates and examine facilitators and barriers to implementing the Caring Letters campaign.Data Collection MethodsVeterans who contact the VCL are linked with national administrative VHA data. Semi‐structured interviews were conducted as part of a qualitative formative evaluation.Principal FindingsIn the first 12 months of the intervention, Caring Letters have been sent to over 100,000 veterans with VCL contact (over 500,000 letters mailed). A formative qualitative evaluation early in implementation revealed a variety of positive veteran perspectives on the intervention.ConclusionsPartnered program design and evaluation with a high level of stakeholder engagement and participant feedback can result in a rigorous and feasible evaluation plan that improves implementation processes and produces actionable results. The initial results of this evaluation will be used to better inform care in the VHA and, specifically, the VCL.
Plant‐associatedmicrobiota as a source of antagonistic bacteria against the phytopathogenErwinia amylovora
Authors: Barbé Silvia , Figàs‐Segura Àngela , Benada M'hamed , Navarro‐Herrero Inmaculada , Sampaio Telma Maria , Biosca Elena G. , Marco‐Noales Ester 
Published: April 2022

SummaryControl of bacterial plant diseases is a major concern, as they affect economically important species and spread easily, such as the case of fire blight of rosaceous caused byErwinia amylovora. In the search for alternatives to the use of agrochemicals and antibiotics, this work presents a screening of natural bacterial antagonists of this relevant and devastating phytopathogen. We recovered bacterial isolates from different plant tissues and geographical origins and then selected those with the strongest ability to reduce fire blight symptomsex vivoand remarkablein vitroantagonistic activity againstE. amylovora. None of them elicited a hypersensitivity reaction in tobacco leaves, most produced several hydrolytic enzymes and presented other biocontrol and/or plant growth‐promoting activities, such as siderophore production and phosphate solubilization. These isolates, considered as biocontrol candidates, were identified by 16S rRNA sequencing asPseudomonas rhizosphaerae,Curtobacterium flaccumfaciens, Enterobacter cancerogenus,Pseudomonas azotoformans, Rosenbergiella epipactidisandSerratia plymuthica. This is the first time that the last five bacterial species are reported to have biocontrol potential againstE. amylovora.