bluuebunny/crossref_metadata_2025_split huggingface dataset:
Moderating effect of CEO power on institutional ownership and performance
Authors: Saleh Mohammed W.A. , Eleyan Derar , Maigoshi Zaharaddeen Salisu 
Published: August 2022

PurposeThis study examines the impact of institutional ownership (IO) on firm performance. It also investigates whether powerful CEOs using a “CEO score index” moderate IO and firm performance nexus by drawing on insights from the agency and resource dependency theories.Design/methodology/approachData were obtained from annual reports of companies listed on the Palestine Security Exchange from 2009 to 2019. Panel data regressions were conducted based on 528 observations. In addition, this study repeated the analysis using a one-step generalized method of moments (GMM) and two-stage least squares analysis to deal with the endogeneity issue.FindingsResults show that IO and CEO power is positively associated with firm performance. Besides, it has been established that CEO power strengthens the relationship between IO and performance. Thus, this can be summarized that IO improves firm performance; however, with the powerful CEO intervention, the performance will improve even more.Originality/valueStudying IO is timely given since the type of ownership is paramount to identify which form of a high degree of ownership affects the performance negatively, especially, in the Palestine environment which is dominated by institutional investors. This is of great importance to the investors as it will enable them to identify the type of firms to which they can commit their funds, and which firm excels through the CEO power. Besides, the inconsistency results in previous literature on IO, and firm performance indicates that there is an indirect effect that needs alternative explanations.
Staff councils and their power resources – Workplace representation in German municipalities
Authors: Müller Andrea , Schmidt Werner 
Published: August 2022

PurposeThe paper examines the work and interactions of staff councils in German municipalities and the power resources the staff councils have at disposal. The paper also discusses the relationship between staff councils and trade unions and suggests a modification of the prominent concept of the “dual system of interest representation” to a “trimorphic system of interest representation” for the public sector.Design/methodology/approachThe paper draws on case studies of staff councils in municipalities and administrative districts, relying on semi-structured interviews, group discussions and document analysis.FindingsStaff councils operate in an extensively regulated field. The major task of staff councils is to monitor that employers follow collective agreements and the law. Staff councils' existence and co-determination rights of staff councils are provided by law; however, staff councils not only use institutional, but also organisational and – occasionally – political power resources, whereas structural and societal power resources are rarely actively used. The relationship between staff councils and trade unions often plays an important role and is in many cases characterised by mutual support.Originality/valueAlthough staff councils are a widespread and a very interesting type of representation because staff councils represent both employees and civil servants who are employed in two distinctly different employment systems, staff councils are widely under-researched. This paper enriches empirical knowledge about labour relations and introduces the notion of a “trimorphic system of interest representation”.
Advancing archives and records management professionals in Africa
Authors: Katuu Shadrack 
Published: August 2022

Purpose
The advancement of a profession depends on factors such as firm education, training programmes and vibrant professional associations. The purpose of this study is to provide baseline information on archives and records management (ARM) professionals from Africa, including their views on education and training programmes. Related studies have been limited to investigating the experiences of graduates from a few institutions within a limited jurisdiction. Similar studies have not been conducted by African-based ARM associations.

Design/methodology/approach
This study’s survey approach was administered electronically. Two surveys explored themes through 10 research questions in three categories: background information; characteristics of the education; and types of courses and extent covered during the study.

Findings
The two surveys had 107 and 179 respondents, respectively, domiciled in 19 African countries. In both studies, about 75% of the respondents had an undergraduate- or master-level qualification. Between 69% and 87% of the respondents from the first and second surveys, respectively, had completed their educational programmes within their home countries. There was varied sentiment on the types of courses and level of coverage within their studies. Legal and technology aspects were less covered in the curriculum than core subjects.

Originality/value
To the best of the author’s knowledge, this study is the first with findings from ARM respondents across several African countries. It provides insight into the demographics and educational programmes. This study’s unique contribution provides baseline data for more detailed and nuanced studies that will explore data and investigate patterns within and among individual countries on the continent.
Health tourism enterprises and adaptation for sustainable development
Authors: Szromek Adam R. , Puciato Daniel , Markiewicz-Patkowska Julita Izabela , Colmekcioglu Nazan 
Published: August 2022

Purpose
The purpose of this study is to assess the level of adjustment of the activities of health tourism and hospitality enterprises to the sustainable development criteria developed by the global sustainable tourism council.

Design/methodology/approach
The main research method used in this study was a diagnostic survey – an in-depth interview. This research was conducted among managers of 18 of the largest enterprises that conduct tourism and wellness activities in Polish health resorts.

Findings
The analysis of the research results indicated that only every other surveyed health resort entity implemented a sustainable development system or program. Most health resort entities undertook initiatives to support the local community in the field of education, health, sanitary safety and mitigating the negative effects of climate change. The respondents also unequivocally stated that they used good practices in promoting cultural heritage among health resort guests. Almost all of the analyzed enterprises applied solutions aimed at saving natural resources, i.e. reducing unnecessary purchases and saving electricity and water. Participation in programs to reduce greenhouse gas emissions and means of transport usage was very rarely declared.

Practical implications
It is recommended to include environmental issues in the business models of health tourism entities, e.g. by including them in the strategy, including mission, communicating pro-environmental goals and actions to stakeholders, and applying environmental management systems and concepts.

Originality/value
The research problem is a strong point of the work, as the issue of sustainable development of tourist organizations has rarely been discussed so far. Health resorts were also not considered the subject of research in this area. In this research, the authors assessed the degree of compliance of health tourism enterprises with the requirements of sustainable development, which is a contribution to the science system.
How GHRM impacts employee OCBE: the role of emotions and value discrepancy
Authors: Lu Hui , Cai Shaohan , Liu Yan , Chen Hong 
Published: August 2022

PurposeThe purpose of this study is to investigate the impact mechanism of green human resource management (GHRM) on employee organizational citizenship behavior for the environment (OCBE). The authors maintain that anticipated environmental pride and guilt serve as dual mediators on the relationship between GHRM and OCBE, while environmental value discrepancy between employees and coworkers of the employees serve as the moderator on this relationship.Design/methodology/approachFor this study, 226 valid questionnaires were obtained from various industries (food, machinery, electronics, etc.) in China and a hierarchical regression analysis was performed.FindingsThe results revealed that GHRM exerts a direct influence on OCBE, as well as indirect effects through anticipated environmental emotions. Environmental value discrepancy moderates the relationship between GHRM and anticipated environmental emotions.Originality/valueThe contribution of this study is not only to investigate the emotional impact mechanism between GHRM and employee OCBE, but also to identify the boundary conditions for the effect of GHRM on employees’ anticipated environmental emotions. The authors' findings offer a new theoretical framework for future research on GHRM, as well as practical implications for researchers and managers in organizational environmental management.
Elucidating the role of digital technologies in bridling the ramifications of COVID-19 in restaurant services: moderation of pandemic susceptibility and severity
Authors: Biswas Abhijeet 
Published: August 2022

PurposeThe purpose of this study is to augment the perceived service quality (PSQ) dimensions as well as evaluate the effects of pandemic susceptibility and severity by appending crucial enablers of customer satisfaction (CS) in the restaurant industry (RI).Design/methodology/approachThe top 10 restaurants from Mumbai and Kolkata were selected based on the Conde Nast Traveller Magazine List, 2020. The study used a cross-sectional design to collect responses from 840 respondents across the two major metropolitans of India after the second wave of COVID-19 by employing a structured questionnaire. The proffered hypotheses in this study were validated using factor analysis and structural equation modelling (SEM) techniques.FindingsThis research espies pivotal facilitators of CS and customers' perceived value (CPV). The results divulge that food quality (FQ) and tangibility dimensions markedly enhance CS while the FQ and digital technologies (DT) dimensions augment CPV in Indian restaurants. The study asserts that CPV acts as a partial mediator between FQ and DT on the one hand and CS on the other. In addition, perceived pandemic susceptibility (PPSU) and perceived pandemic severity (PPSE) moderate the association between CPV and CS in restaurants.Research limitations/implicationsThis study exemplifies the critical enablers of CS and CPV that may invigorate restaurant owners, managers and policymakers to prioritize the identified dimensions to aggrandize CS and CPV quotients.Originality/valueThe study enriches the literature by assimilating DT and CPV dimensions in a comprehensive theoretical framework. The research is unique in attempting to unfurl the moderating effects of PPSU and PPSE in the RI.
The relevance of national culture to policy uncertainty and firm performance: European evidence
Authors: Ahsan Tanveer , Qureshi Muhammad Azeem , Gull Ammar Ali , Muhammad Fazal 
Published: August 2022

PurposeThe purpose of this study is to investigate the impact of policy uncertainty on firm performance and to examine how the different cultural societies deal with the policy-induced uncertainty.Design/methodology/approachThe authors use data of European non-financial firms to extend the growing literature on policy uncertainty, firm performance and national culture. The authors consider financial as well as market proxies to measure firm performance and use Hofstede's cultural dimensions as a proxy for national culture. The authors apply the generalized method of moments (GMM-system) regression technique on a dataset of 702 non-financial European firms, listed during the period 2002–2018.FindingsThe authors find overwhelming evidence that policy uncertainty reduces the performance of the European firms; however, cultural differences among different European countries moderate the impact of policy uncertainty on the financial as well as the market performance of the firms. The results of this study show that European cultures with high power distance, individualism, masculinity and indulgence efficiently deal with the economic policy uncertainty. While the European societies with high uncertainty avoidance fail to cope with policy-induced uncertainty. The results are robust to different regression models, alternate proxies of firm performance and endogeneity issues.Practical implicationsThe authors argue that policy uncertainty increases information asymmetry and decreases firm performance, therefore, the policymakers shall be considerate of the consequences of the policy-induced uncertainty in the society and business arena that would not only adversely affect the firms but also the economy.Originality/valueTo the best of the authors' knowledge, this is the first study that investigates the role of national culture on the relationship between policy uncertainty and firm performance in the European context.
The dark side of competitive psychological climate: exploring the role of workplace envy
Authors: Murtza Muhammad Hamid , Rasheed Muhammad Imran 
Published: August 2022

PurposeEmployees compete for organizational resources as scarcity of resources has always been a critical issue in organizations. Since every employee cannot get equal pay raises, promotions and other incentives, therefore, they start feeling competition in the workplace which may further lead to negative outcomes such as envy. The purpose of this study is to investigate the negative consequences of the competitive psychological climate in the hospitality industry. The authors further intend to familiarize with the envy reducing mechanism.Design/methodology/approachDrawing on social comparison theory our study intends to explain the role of competitive psychological climate in workplaces. The authors utilized an exploratory qualitative research approach and surveyed through semi-structured interviews of the hospitality professionals working in the star hotels in Pakistan.FindingsThe authors’ findings reveal that there is a huge psychological competitive climate in the hotel industry in Pakistan. The psychological competitive climate leads to workplace envy among workers which further results in poor employee performance. The authors further found the role of personality traits in affecting employees' envious feelings.Research limitations/implicationsDespite the fact that this study only examined the star-category hotels in Pakistan and its findings may not be representative of the whole hospitality industry, it offers a clear illustration of the effect that competitive climate can have on individuals in the form of workplace envy.Originality/valueThe authors examined the dark side of the competitive climate in the hospitality industry which was overlooked in the literature. The study highlights key research implications and sets the future agenda for research in the hospitality industry.
What management history can tell us about the postpandemic workplace, and other useful things?
Authors: Spell Chester , Bezrukova Katerina 
Published: August 2022

Purpose
The purpose of this paper is to show that histories of how past crises were managed can help us anticipate how today’s public health challenges will permanently change the workplace and at least some aspects of management practice.

Design/methodology/approach
This paper reviews prominent public health histories and leadership responses to the COVID-19 pandemic. The authors interpret these accounts of past crises to anticipate the long-lasting effects of the COVID pandemic. This also can be seen as a case study of how public health crises are managed and the effects of that management.

Findings
It is likely that several changes will come to the workplace, similar to transformations that happened after past pandemics. Technologies incorporating virtuality will see adoption accelerated. Health behaviors may change, especially in certain cultures or industries. The psychological contract between employees and management may increasingly emphasize autonomy as a prized attribute, again in some cultures more than others.

Originality/value
In looking at past pandemics and public health crises, and the way leaders reacted, one can learn about the potential for current health- and conflict-related events to unfold and alter workplace practices and norms.
Towards ecological place management in UK housing associations: organising tomorrow’s places
Authors: Vandeventer James Scott , Lloveras Javier , Warnaby Gary 
Published: August 2022

PurposeThe purpose of this paper is to conceptualise how place management practices in UK housing associations (HAs) involve processes of ecological place management.Design/methodology/approachEthnographic fieldwork focusing on how communal spaces are organised on a housing estate in a UK city revealed the importance of negotiation with other actors, including an HA which is responsible for managing the estate. The authors draw on extensive participant observation with residents, as well as interviews with both residents and employees of the HA, to show the wider forces and complexities involved in these ecological place management practices.FindingsThis paper identifies hybrid socio-ecological, socio-political and political-economic dynamics unfolding as places are managed and organised. These widen the scope of place management research and practice to account for multiple ways places are organised.Research limitations/implicationsThis paper offers a critical perspective on place management, developing an ecological approach that is applicable both to the relatively new context of housing and to more established sites in town and city centres.Practical implicationsThis paper’s findings point to ways that housing and place management practitioners, both in the UK and elsewhere, can use an ecological approach to re-frame their strategic and practical actions with regards to “place”.Originality/valueThis paper contributes to unveiling the complexity involved in place management and organisation, thereby encouraging place managers to embrace ecological thinking capable of addressing future challenges.
Transformation and potentialization: how to extend the present and produce possibilities?
Authors: Niels Åkerstrøm Andersen , Pors Justine Grønbæk 
Published: August 2022

PurposeThis article explores how the Danish public sector, over time, has followed different temporal strategies in order to extend the present and handle the system's increasing complexity, thereby counteracting a tendency towards entropy. It proposes that historical changes in the public sector's understandings of the concepts of “time” and “change” can be seen as the answer to the sector's enduring problem of ever-increasing complexity.Design/methodology/approachThe authors conduct second-order observations of how the Danish public sector, in the period from 1900 until 2020, observes “time” and “change”. More specifically, they first observe how issues over time are temporalized in different forms, before employing the guiding distinction, operation/temporalization, to analyse the differences between temporalities.FindingsThe authors show that, today, the Danish public sector deals with the problems of complexity and entropy through, what is called, potentialization. Potentialization entails operations that aim to increase potentialities, rather than realize possibilities within a given potentiality. It works by extending the present, drawing on a particular temporality which is split into a present present and a future future.Practical implicationsThe paper offers managers insights into the implications of their own observations of time and change, including how they might draw on different temporal semantics, through which managerial situations emerge differently. The paper also reveals that issues of transformation are not always about transformation, rather they concern the question of how to handle an increasing internal complexity.Social implicationsThe article shows that potentialization and its temporal semantic of “transformation” also comes with a price – namely that it dissolves the certainties of structures, which results in conflicting expectations.Originality/valueThe paper draws on systems theory, including its notions of time and entropy, to analyse the evolution of public administration and management. It thereby produces a diagnosis of the present which offers insights into contemporary conditions for public management.
Mergers and acquisitions success: examining customer loyalty
Authors: Álvarez-González Paula , Otero-Neira Carmen 
Published: August 2022

PurposeMergers and acquisition are a very common part of business strategy. However, it is not clear if and how these processes affect customers. This study aims to assess banking M&A from the marketing perspective, by analyzing its impact on the customer loyalty.Design/methodology/approachThe study employed a purposive sampling method for collecting data from 232 respondents using a self-administered questionnaire. Variance-based structural equation modelling (PLS-SEM) was used for testing the proposed structural model.FindingsResults show that M&A integration does influence customers' perception of key variables like customer–company relationship, and their loyalty after the M&A. Findings highlight the relative importance of these variables and the potential influence of some moderators (customer orientation, speed of integration and communication). The most important antecedent of loyalty in a M&A situation is service quality followed by company image, products and prices, sales channels and sales force.Originality/valueThis paper explores the impact of M&A on clients by using customer survey data, an area that is still an under-explored field, in relation with the total number of articles on M&A that are published each year.
Microencapsulation of karonda (Carissa carandas L.) anthocyanin extracts: effects of drying conditions on antioxidant contents and activities of spray-dried powder
Authors: Nguyen Quoc-Duy , Vu Thi-Dung , Nguyen Thuy-Trang , Phan Thi-Kieu-Vi , Pham Hieu-Thao , Nguyen Phuong-Thao 
Published: August 2022

Purpose
This study aims to investigate the effect of spray drying temperature and maltodextrin addition on the contents of phenolics, flavonoids, anthocyanins and antioxidant activities (2,2-diphenyl-1-picrylhydrazyl [DPPH] radical scavenging activity, ferric reducing antioxidant power and reducing power) of karonda powder.

Design/methodology/approach
Over the past few decades, the demands for application of natural colorants in food production have been attracting the attention of academic research and food industry. Anthocyanins, a red pigment commonly found on plants, show high potentials in the preparation of spray-dried pigment powder. This study, therefore, was conducted using full factorial design with two factors, namely, inlet temperature (150°C and 160°C) and soluble solid concentration (10, 15 and 20°Brix) with maltodextrin as carrier to produce pigment powder from karonda, an anthocyanin-rich fruit which is native to southeast Asia.

Findings
Increasing soluble solid content from 10 to 15°Brix resulted in a 42%–57% reduction in phenolic, flavonoid and anthocyanin contents. However, when increasing the amount of maltodextrin from 15 to 20°Brix, a lower reduction (approximately 11%–19%) was observed. In samples with the same °Brix, there was no significant variation in antioxidant contents and activities, especially at high maltodextrin ratios. In addition, the reducing power of samples dried at higher temperature (160°C) was higher than that of samples dried at lower temperature. Karonda spray-dried powder showed a good positive correlation (p < 0.01) between antioxidant contents and DPPH• activity.

Originality/value
To the best of the authors’ knowledge, in this study, for the first time, the effect of spray drying conditions on the quality of karonda powder was investigated.