bluuebunny/crossref_metadata_2025_split huggingface dataset:
Achieving Public Value in Universities Through Knowledge Management: The Need of Rationalization regarding Investee Companies
Authors: Berardi Marco , Ziruolo Andrea , Fontana Fabrizia , Cifolelli Simone 
Published: August 2022

International literature deeply investigates the contribution of Knowledge Management in the process of cost rationalization in public universities to achieve public value through performance management strategies.
What emerges is a literature gap in relation to specific analysis concerning the impact of the “rationalization” of the companies owned by public universities and the sustainability of the investments made in universities, especially during a “pandemic period”.
This work, through a qualitative analysis of the planning documents provided by Italian universities on the subject regarding "rationalization of investee companies", aims to highlight the contribution of knowledge management on internal planning on the rationalization processes put in place by universities with a focus on the “Accountability during emergencies”.
The analysis we conducted will show how the rationalization objective is nowadays far from being considered efficient due to a lack in "Knowledge management" approach despite a “Strictly bureaucratic” system that does not guarantee the achievement of public value and at least, contributes to the destruction of it.
Knowledge Discovery in Case Studies: The Case Insight Method for Case-Based Problem Solving
Authors: Bettoni Marco Cesare 
Published: August 2022

The topic of this paper is a new method of knowledge discovery in documents called “Case Insight” (abbreviated to CI). The research question that led to this development was “How can we discover knowledge through case studies and make it usable for case-based problem solving?” To answer this question, this research took a Systems Thinking and Networked Thinking qualitative approach. Case-based problem-solving uses knowledge contained in authentic case descriptions (i.e. “good practice” or even “best practice” cases) and adapts it to the requirements of a new problem. Who can use this? Managers and management consultants who are starting out in their careers can benefit in particular from the CI method as it allows them to expand their repertoire of experience in problem-solving on the basis of case studies, i.e. without being involved in projects. All those interested in solving complex management problems in a case-based way also form part of the target audience. Case studies contain a great deal of problem-solving knowledge but only part of that knowledge can be absorbed through simple reading. The rest remains difficult to access, a hidden treasure, so to speak. Why is that? The reason is that knowledge discovery in case studies is made more difficult due to two obstacles: firstly, the texts are not sufficiently brain-friendly and secondly, they are not designed holistically enough. The CI method makes it possible to overcome these obstacles by means of CI tools and CI models. Firstly, CI tools are used to analyse case studies by comparing concepts, ideas, etc. and combining them into a whole; secondly, CI models make knowledge discovered in this way usable in the form of brain-friendly and holistic knowledge structures. Thus, knowledge discovery through the CI method complies with Immanuel Kant’s definition of knowledge as "a whole of compared and linked ideas".
Social capital, human capital, tacit knowledge, and innovations, A Polish-US cross-country study
Authors: Kucharska Wioleta , Erickson Scott 
Published: August 2022

This study measures the relationship between human and social capital (internal and external) and tacit knowledge sharing's influence on innovativeness among knowledge workers employed in Polish (n=1050) and US (n=1118) organizations. The structural equation modeling method revealed that internal social capital matters more for organizational innovativeness in the US. In Poland, both external and internal were important. Specifically, in the US, external social capital supports internal innovativeness directly and external - indirectly. On the contrary, in Poland, social capital directly influences internal and external innovativeness.
These differences are partially due to country differences regarding public and private financing. Also apparent is the need for strong social bonds between employees in innovative companies. Furthermore, this study confirms that internal innovativeness is vital for external innovativeness and reveals that social capital is a structural enabler for innovativeness, given its critical role in the distribution of tacit knowledge.
Role of Managers in Stimulating Innovativeness of Employees in Enterprises
Authors: Bylok Felicjan 
Published: August 2022

The process of creating knowledge and innovation is becoming a significant challenge for enterprises operating on both international and domestic markets. A key factor that has an impact on this process refers to the actions of managers on behalf of creating an environment that is favourable towards the innovativeness of employees. A significant task for managers is to initiate, support and control the innovative activities of employees. By assuming that managers have a significant impact on the process of creating knowledge and innovation in enterprises, this facilitated the formulation of the research objective, which was to search for the answers to the following two research questions: What relationships exist between manager traits and employee innovativeness in enterprises? To what extent do leadership attributes influence creating an innovative organizational climate in enterprises? The assumed goal was executed due to the application of the method of critical analysis of literary sources and the survey method. The empirical research conducted among 179 enterprises from the list of 500 largest enterprises in Poland was conducted in 2019 with the aid of a standardized survey questionnaire using the techniques of CATI and CAWI. As a result of the research, statistically significant relations were discovered between the features of managers and the level of innovation and knowledge in the analysed enterprises. Their positive impact on the innovative environment was illustrated. The research findings acquired provide knowledge about the role of managers in terms of stimulating the innovative behaviour of employees.
The role of mentorship in universities: the knowledge management framework
Authors: Jyrämä Annukka , Kuznetsova-Bogdanovitsh Kristina 
Published: August 2022

Abstract: In this paper we discuss mentorship in the university context with a focus on knowledge sharing and creation. We assume from the outset that academics and actors representing practice, as well as students, can be considered as distinct or interlinked communities of practice, where the participants of the community share similar values, norms and practices that follow community-specific dominant logics. We suggest there is a role for mentors between academia, student life and fields of practice, and that the knowledge creation and sharing processes can take different formats, similar to changing mentor roles in facilitating or sharing the knowledge processes.
We discuss the roles of mentors in the knowledge sharing contexts of communities of practice building on previous studies reflecting the professional identity of students and mentoring in those same contexts. We look at knowledge and learning as processes, acknowledging the specific nature of tacit and explicit knowledge following the perspectives from the SECI model and experiential learning. We further elaborate the role of mentors in sharing and building knowledge focusing on the university context. The results indicate that mentoring takes various forms and needs different enabling processes in different contexts within university cycles. The role of informal unexpected mentoring occurring within the ‘ordinary’ learning context is often ignored. The contribution of the paper provides a deeper understanding of mentoring in the university, as well as elaborating on the mentor as a knowledge activist contributing new insights in knowledge management discussions. The study has managerial implications related to new approaches to transforming mentoring from being an “add-on” activity to an integrated part of university curriculum development.
Developing User Personas as a way of Managing Knowledge About Ecolabnet Project Participants
Authors: Chmielarz Grzegorz 
Published: August 2022

One of the vital elements that decide about a success, or a failure of a project is adjusting its offer to the requirements of the beneficiaries. Various methods and tools are used in this respect to make the project’s offer consistent with these requirements and guarantee that they are satisfied. One of the methods used in this area is application of user personas. The idea is extensively used in the field of computer-human interactions, as it allows to improve user experience as well as the whole communication in the process of developing IT systems. However, the use of personas is not limited only to designing computer-based systems and solutions. The concept of personas has been also exploited in the Ecolabnet project, financed by Interreg, and implemented in six partner countries in the years 2019-2021. The process of knowledge management in the project assumed gathering the knowledge on its future beneficiaries - manufacturing SMEs from the Baltic Sea Region – and adjusting the offer of the project consortium (RDIs and Intermediary Organisations) to the signalled needs of these enterprises. To facilitate the management of knowledge on the enterprises investigated in the project the concept of persons was used. The underlying objective of the paper is to present the process of transforming the knowledge on project participants into the concept of personas. It consists of two parts. The first part, the theoretical one includes the results of a literature review that provides essential knowledge on utilising the concept of personas in design and management processes. The second part, the empirical one, is based on the empirical research that was conducted at the initial stage of the project. The answers provided in the survey questionnaire allowed for identification of primary needs and barriers in the area of eco-innovations development. This knowledge has led to determining main personas of the project. The analysis of the process of mapping the project users’ needs and objective is supposed to answer the following research question: Does the application of personas concept in service design positively contributes to management of knowledge in international projects?
Threats to Future Knowledge: The Impact of the Pandemic on Organisational Recordkeeping
Authors: Haraldsdóttir Ragna , Foscarini Fiorella , Jeurgens Charles , Oliver Gillian , Wendelken Seren , Hessami Viviane , Tey Yu Jing 
Published: August 2022

This paper reports the outcomes from the first phase of an international research project investigating the impact of the COVID-19 pandemic on organisational recordkeeping. Recordkeeping is a critical component of organisational knowledge management, as the making and keeping of records as evidence of organisational activities and transactions enables core memory and accountability functions over time. Working from home during the pandemic has disrupted routines of records creation, storage, and management, and will likely result in substantial black holes in future knowledge.
The objective of the first phase of our study was to find out what records-related initiatives were underway in academic settings and in archival institutions in the initial stages of this global crisis. We conducted an environmental scan, which showed that much attention was being paid to documenting the pandemic (e.g., collecting and preserving social media discussion, promoting the use of diaries by citizens); however, the provision of advice and standards for organisational recordkeeping at a time when regular access to organisational systems could not be guaranteed was largely missing. In the second phase, we designed a survey aimed at capturing the experiences of recordkeeping professionals who worked from home for varying lengths of time in Europe, North America, and Australasia.
It is expected that this comparative study will help us envision a “new normal” for the time when the current health emergency is over. This paper concludes with a discussion of how our environmental scan and literature review have informed the multilingual survey that is currently underway.
Co-producing knowledge: challenges of the transdisciplinary research in pandemic times
Authors: Jung Marques Maria Angelica , Giugliani Eduardo , Silva Santos Jane Lucia 
Published: August 2022

Human Factors is a broad area of interdisciplinary and transdisciplinary studies and research focused on the perspective of the interaction between organizational, group and individual factors that aims at improving the performance and safety of people in complex organizations and socio-technical environments. Knowledge to develop solutions to the complex problems that arise in this context can be co-produced by academic and non-academic actors through a transdisciplinary research framework that integrates the daily practices of stakeholders and creates structures that make co-production spaces effective for corporate’s practices. This paper present and discuss the strategies and challenges for developing spaces for human factors-based knowledge co-production on a transdisciplinary research project during the pandemic period of COVID-19. This ongoing research was designed to develop interactions and to co-produce knowledge aimed at the safety culture of companies in the oil and gas sector. Under the imposition of social distance and its consequent challenges, strategies to promote interaction, iteration, sharing, integration, co-creation, and co-production of knowledge had to be redesigned. Based on partial results, the research discusses and analyze the main dilemmas for the knowledge coproduction focusing on the 30 researchers, and on the knowledge coproduction between researchers and stakeholders. Although the COVID-19 pandemic had imposed new forms of relationships, the main challenges remained on the integration of knowledge as perceived by the research team. This paper presents the confrontation of the knowledge co-production challenges imposed by the new context associated with addressing two new constructs for the oil and gas industry, human factors and resilience, to improve safety culture. The discussion suggests and presents possibilities to overcome these challenges to continuous stimulate co-production of knowledge in these organizational environments.
The Intellectual Potential of Employees in Hospital Crisis Management During a Pandemic
Authors: Chluska Jolanta 
Published: August 2022

Abstract: Hospitals are medical entities that provide health care services to patients. The specialized medical staff does not only provide medical services, but also educates future medical professionals, conducts clinical research, and supports the development of medical technology.
The important role of employees in hospital operations is evidenced by the dominant percentage of labour costs in the cost structure of the health care entity.
The article aims to analyse the changes in remuneration of teaching hospital employees as a factor stimulating the increase in the intellectual potential of hospital employees, including medical staff as the main resource of knowledge workers, in hospital crisis management during a pandemic.
The inference was made based on the available financial data on the formation and growth of labour costs of hospital employees as a factor in stimulating the development of intellectual potential.
The following research questions were posed: Is the level of remuneration of hospital employees during a pandemic an expression of building the intellectual potential of hospital employees and do current legal regulations on financing the operations of teaching hospitals in Poland, including the financing of salaries and other labour costs of medical staff, support crisis management during a pandemic?
The research was conducted based on the reporting data for 2018-2020 in selected teaching hospitals as primary entities employing high-level medical professionals. The research was empirical by nature and was based on quantitative and qualitative data. The analyses were of an expert nature from the perspective of a certified auditor and a long-term researcher of the problems of the functioning of hospitals as medical entities.
The investigations presented in the paper help identify the conditions for the development of the intellectual potential of hospital employees as actors involved in solving health problems of an international scope. The effects of the analyses are mainly addressed to the bodies establishing medical entities, bodies influencing the form of the health care system and hospital management staff.
Measuring the Impact of a Shared Vision on the Perceived Meaningfulness
Authors: Baumgartner Lisa-Maria , Kerschbaum Clemens , Kaiser Alexander 
Published: August 2022

In this paper we describe an approach to assess the impact that a shared vision has on the perceived meaningfulness of work in an organization. Our measurement system is based on the essential principles of performance measurement. Building on this assessment logic, we present the process and respective scales that allow us to measure changes in perceived meaningfulness that occur through a shared vision development process. With this work, we provide a practically applicable measure to evaluate whether the creation of a shared vision is beneficial for an organization.
Exploring Factors Triggering Individual Knowledge Hiding at the eCommerce Operation Workplace
Authors: XUE Jin 
Published: August 2022

Knowledge often requires both experience (implicit knowledge) and exploration (explicit knowledge) (Park and Gabbard, 2018); the knowledge in the e-commerce industry is constantly changing. E-commerce companies must figure out knowledge hiding behaviors inside the organization and eliminate them. Although knowledge management and knowledge sharing implementation have been conducted in organizations academically and practically for many years, employees still share knowledge reluctantly. For instance, in an e-commerce company with multiple online shops, operators are reluctant to share knowledge with colleagues since the techniques and the newest information have huge impacts on the online sales, which will affect the operator’s income and job stability in future (Han, Hampson and Wang, 2021). However, it is detrimental to the overall interests of the company because knowledge can bring competitive advantages to enterprises, and ensure that enterprises are distinguished from other organizations and occupy a favorable position in commercial competition. This paper investigated the antecedents of employees’ knowledge hiding behavior from the knowledge type perspective and explores each path behind the individual type of knowledge: job insecurity path and timeliness path. At the same time, considering the existing fact that companies already have policies that encourage knowledge sharing but still have knowledge hiding behaviors, this paper also explores whether employees’ perception toward corporate knowledge sharing strategies will affect the above two paths. The empirical data was collected from nearly 400 employees (frontline operators and junior managers) from six e-commerce business entities in China. The results verified that employees with a stronger perception of career plateau tend to hide tacit knowledge (derived from their experience) due to job insecurity behind. As to explicit knowledge, the higher the timeliness of the knowledge, the less likely it is that employees would like to hide their knowledge.
The Dynamics of Knowledge in the Implementation Of The Distribution Channels Changing Project Under Conditions of the Covid-19 Pandemic: A Case Study
Authors: Stepien Marcin 
Published: August 2022

The purpose of the study is to identify and evaluate the impact of knowledge dynamics processes on the effectiveness of the project implementation of changes in product distribution channels under conditions of the COVID-19 pandemic. Implementation of changes is a result of external circumstances related to the COVID-19 pandemic. Adaptation activities can be based on project management aimed at changing existing distribution channels in a turbulent environment. With reference to the considerations presented in the study, it can be pointed out that knowledge management processes allow to observe and describe changes in the environment, indicating the justification of emerging threats and opportunities in the company's environment and the company's response, particularly under COVID -19 pandemic conditions, which fills an identified research gap. The implication from the research is that there is a significant impact of external conditions, shaped by the COVID-19 pandemic, on the implemented project of changing sales in different distribution channels, which can be neutralized by the effectiveness of knowledge management in the company. The research methods used to achieve the stated objective are literature study, descriptive analysis and case study. The empirical research was based on a company making its sales in the European market. The study period was 2018-2020. The research problem is important and current issue because of possibility of achieving companies knowledge increment and increase the effectiveness of project implementation in the perspective of changes in the external environment.
Digitizing the Austrian Universities’ ICR for an Effective Higher Education Governance
Authors: Reisner Dominik 
Published: August 2022

The Intellectual Capital Reports (ICR) of the Austrian Universities are a major source of data needed for the evidence-based governance of the higher education sector in Austria. However, the current information gathering processes within the Science Ministry were very time consuming and labor-intensive due to the following reasons:

Out of the three sections of the ICR universities could only deliver the indicator section via digital interface.
The performance report as well as the performance agreement monitoring chapters, which consist largely of body of texts, had to be processed manually by gathering and compiling data out of separate pdf files for each university.

This impedes the effectiveness of the use of the data contained in the ICR for governance purposes.
Additionally, creating said elements at the universities largely happens by way of a collaborative effort. At some institutions, however, the processes for an effective collaboration require immense coordination efforts as these processes provide very little digital support.
Consequently, the Science Ministry, under involvement of the universities, decided to create a tool, which enables the universities to compile the majority of the ICR in an online database achieving the following effects:
The universities compile the ICR in a browser-based application in one of two ways: either they use the application’s interface to compile the report elements collaboratively with clear process structures as well as comprehensive tasks and responsibilities. Alternatively, universities may copy texts from MS Word files if they have already established their own processes.
The contents of the aforementioned sections are automatically entered into a search database that enables the Science Ministry to browse, compare and compile information either by keyword search or by exporting (sub)chapters. Search results may be grouped by single universities or groups of universities as well as the reporting year.
Thus, accessibility of information contained in the ICRs is more easily accessible by providing tools for effective of data mining, thus conserving staff resources and therefore enhance the informed decision-making processes required for effective governance.