bluuebunny/crossref_metadata_2025_split huggingface dataset:
ANALISIS HUBUNGAN KOMPENSASI FINANSIAL DENGAN SEMANGAT KERJA KARYAWAN THE POND CAFÉ RESTORAN DISCOVERY KARTIKA PLAZA HOTEL KUTA - BALI
Authors: Arnawa Suka 
Published: December 2022

Setiap perusahaan selalu berusaha bekerja guna tercapainya keuntungan yang diinginkan secara efektif dan efisien. Salah satu faktor yang sangat mempengaruhi perusahaan dalam mencapai tujuannya adalah tenaga kerja atau karyawan. Tanpa adanya tenaga kerja yang berkualitas dalam setiap perusahaan tentu saja akan mengakibatkan terjadinya kemunduran operasional.Tujuan utama antara individu sebagai tenaga kerja dan tujuan perusahaan untuk memperoleh laba dan menjaga kelangsungan hidupnya haruslah berjalan secara seimbang. Pada umumnya setiap perusahaan menginginkan agar setiap karyawan menghasilkan suatu prestasi kerja yang optimal sehingga dapat memberikan hasil yang positif. Pada kenyataannya setiap manusia yang bekerja tentu bukan semata – mata hanya ingin membaktikan diri saja, tetapi mempunyai tujuan lain yaitu mengharapkan suatu imbalan dari hasil kerja yang telah diberikan oleh karyawan kepada perusahaan yaitu dalam bentuk kompensasi. Oleh karena itu pemenuhan kebutuhan karyawan dalam bentuk kompensasi yang berupa upah, gaji dan tunjangan lainnya sangat penting peranannya terutama dalam meningkatkan kepuasan kerja karyawannya.Pemberian kompensasi yang dilakukan oleh perusahaan merupakan hal yang rumit, sehingga setiap perusahaan hendaknya mempunyai suatu pedoman bagaimana memberikan kompensasi yang tepat dengan memperhatikan dua pertimbangan yaitu adil dan layak. Pemberian motivasi berupa kompensasi diarahkan untuk meningkatkan kepuasan kerja karyawan. Balas jasa kerja karyawan dapat berupa finansial insentif dan non finansial insentif.Demikian pula halnya pelaksanaan pemberian kompensasi hendaknya dapat saling menguntungkan antara pihak perusahaan dan pihak karyawan. Bagi pihak perusahaan, kompensasi merupakan biaya yang harus dikeluarkan sebagai imbalan terhadap hasil kerja karyawan, sehingga pemberian kompensasi harus disesuaikan dengan kemampuan keuangan perusahaan. Bagi karyawan, kompensasi haruslah cukup untuk memenuhi kebutuhan pokok dirinya sendiri dan keluarganya.Sehingga jelaslah bahwa sistem kompensasi yang diterapkan dalam suatu perusahaan dapat membawa pengaruh terhadap kinerja perusahaan secara umum dan kepuaan kerja karyawan secara khusus.Sehubungan dengan hal tersebut diatas, Discovery Kartika Plaza Hotel yang mempekerjakan manusia sebagai tenaga kerja senantiasa berupaya memberikan kepuasan kerja para karyawannya. Salah satu sarana yang digunakan untuk memotivasi dan menghasilkan karyawan yang berprestasi adalah dengan pemberian kompensasi yang layak. Komponen kompensasi finansial yang dimaksud adalah gaji, tunjangan makan, tunjangan hari raya dan insentif / uang service. Selama ini perusahaan selalu berusaha memberikan kompensasi yang layak untuk meningkatkan kepuasan kerja karyawan, karena kepuasan kerja berhubungan dengan semangat kerja. Jika seseorang merasa puas terhadap perlakuan yang diterimanya di tempat kerja, maka mereka akan bersemangat untuk bekerja melebihi apa yang diharapkan” (Panggabean, 2004,p.134).
CRUISE TOURISM : PERSAINGAN IMAGE, VALUES DAN BRANDING DESTINASI WISATA
Authors: Sudiarta I Nyoman 
Published: December 2022

Cruise tourism is a part of tourism industry, which kown as floating hotel or floating resort (Dowling (2006). It’s be a new industry in the world, that evidenytly the growth of cruises principal. Such as Holland American Line, Costa Cruise dan Carnival P&O Cruises, Silversea, Tui cruises, Star cruises. This opportunities supported The Growth of people travel used of cruise line average 4,5 % annual. Hence It’s will bring a tight competition especially in pricing play (Papatheodorou,2006). Bali as internation destination, owning opportunity as cruise tourist destination, with various weakness require or conducted research and correction of infrastructure and superstructure and also human resource that have ability in cruise tourism. Rivalry in the future between image and creating of value to the customer.
PERANAN BAJRA SANDHI SEBAGAI OBJEK WISATA PADA DENPASAR CITY’S TOUR ITINERARY
Authors: Anantaya I Gede Kutiana 
Published: December 2022

Bajra Sandhi Monument was built in 1987 and inaugurated in 2003 by Megawati Sukarno Putri, Indonesian Republic President. The name of Bajra Sandi is taken from the form of building, it’s a bell of Hindu’s priest which used to complete the mantram when the priest carry out the ceremony. It’s an attractive tourist attraction located in the centre of Denpasar city as a place of historical tourism product of Balinese history. The aim of this research is to find out the role of Bajra Sandhi as tourist attraction in Denpasar City’s Tour Itinerary. The research was conduct by applying descriptive qualitative analysis approach. In this research involve 26 samples, the students of Tour and Tourism, Diploma III, Tourism Department, Bali State Polytechnic. Data were obtained through two type of instruments such as; questionnaire and document. The result of the research were: 0.58 of samples/students said strongly agree that Bajra Sandhi as an interesting historical tourism product, 0.71 of samples/students said strongly agree that Bajra Sandhi as tourism product of character building, which is able to build rhe character of visitors/tourists commonly and Balinese specifically, and 0.64 of samples/students said strongly agree that Bajra Sandhi as suitable choice for a destination point put it on in Denpasar City’s Tour Itinerary.
DEVELOPING EFFECTIVE COMMUNICATION IN HOSPITALITY INDUSTRY : A STUDY OF CULTURAL EXPRESSIONS
Authors: Laba I Nengah , Purnama Dewi Kadek Diah 
Published: December 2022

This paper presents the study of cultural expressions in relation to developing effective communication in hospitality industry with a theoritical approach proposed by Wierzbicka (1996: 443) who states that linguistic routines are expressions which occur in more or less predictable environments and in specific social situations or in particular types of interaction. Moreover, a theory of sociography of talking proposed by Laba (2012:70-71) who argues that cross-culture communication in social interactions is influenced by and integrated into seven communication components including target, argument, language, knowledge, interlocutors, natural setting and general convention. The research method applied in this study is descriptive qualitative using ethnography approach involving social and cultural practices (Estes, 2007: 171; Bungin, 2008:23; Moleong, 2011:24-26). The discussion shows that cultural expressions is indeed an integral part of any communication, i.e. different gratitude expressions occur in social interactions influenced by the natural setting of the interlocutors’ culture and knowledge which is conceptualized in communication triangle. In Bali, this natural setting is better known as Desa (place), Kala (time) and Patra (social norms) which strongly influence the communication act of the interlocutors. In order to develop more effective communication in hospitality industry, cultural expressions and the concept of communication triangle should be considered comprehensively.
PERSEPSI & EKSPEKTASI WISATAWAN TERHADAP PELAYANAN HOTEL MELATI DI KAWASAN UBUD KABUPATEN GIANYAR
Authors: Putra Dewa Gede , Pantiyasa I Wayan 
Published: December 2022

In general this research aims at knowing tourist perception toward the service provided by the small (melati) hotels around Ubud area; knowing the most influential indicators toward the service of small (melati) hotels in Ubud area. Total samples of the research area 38 melati hotels, while total of respondents are 399 tourists. Researched variables/indicators are 21 indicators wich are related to service dimensions (servqual), namely direct form/proof dimensions tangible, reliability, responsivenees, assurance, and empathy. Analysis applied for this research is the frequency distribution to know how important or how good the service is offered, and performance-importance analysis to rank all the quality determining variables and to indentify actions.The result of servqual analysis shows that all variables/indicators indicate satisfying performances, in which average scores of perception (performance) are bigger than average scores of expectation (necessity) which means satisfied. Therefore, it can be said that guests staying at melati hotels in Ubud area state that the hotel services are satisfying. The result of the importance-performance analysis shows that from 21 variables/indicators evaluated, none of the service indicator exists on quadrant 1 (main priority), 10 service indicators exist on quadrant 2 (maintain achievement), 8 indicators exist on quadrant 3 (low priority), and 3 indicators exist on quadrant 4 (excessive). Whereas, the service indicators of melati hotels which are most influential according to guest evaluation, are such those shown in quadrant 2, namely: commitment realization, sympathetic attitude towards guests, service offered rightly, service offered at the time agreed, accurate noting system, staff willing to assist guests, reliable staff, comfortable feeling on transaction, friendly attitude of staff, and well-knowledgeable staff.
TINGKAT KEPENTINGAN DAN KEPUASAN WISATAWAN AUSTRALIA TERHADAP PELAYANAN GARUDA INDONESIA PADA RUTE PENERBANGAN LANGSUNG AUSTRALIA-BALI
Authors: Massenga, SE., MM Magdalena 
Published: December 2022

The growth of tourism sectors in Bali offers prospected bussinws opportunities to Garuda Indoninesia aircraft provides air transportation services from/to their homeland. As Australian tourist market is the biggest market in Bali, this study aims to explore the services performance, level of important factors of service performance of Garuda Indonesia at direct flight Australia –Bali route.Total 56 respondents contribute in this study which departed from several airport in Perth, Sydney, Tullamarine (Melbourne), Canberra, Adelaide, and Brisbane to Bali. Important-Performance Analysis used as approch in this study based on the recommendation of previous study by Martilla and James (1977). Service attributes measured in this study adopted from Garuda Indonesia service attributes which consist of 1) On Time Performance, 2) Website Service (www.garuda-indonesia.com), 3) Call Centre Service, 4) Sales Office Service, 5) Ticketing service at Airport, 6) Customer Service Desk, 7) Check-in service, 8) Arrival Assistance & Transfer Desk, 9) Executive Lounge Garuda, 10) Boarding Management, 11) In Flight Sales, 12) Cabin Crew Service, 13) Cabin Condition (Ambience & Cleanliness), 14) Seat Comfort, 15) Lavatory Cleanlines & Function), 16) Food & Beverage (Quality & Quantity), 17) In Flight Entertainment (Audio Video & Reading Material), 18) Cabin Amenity (Blanket, Towel, Pillow, Toilet Kit), 19) Baggage Service, 20) Complaint Handling, 21) Loyalty Program (for Frequent Flyer Program), 22) Overall Staff Greeting & Announcement.Research finding shows that there were 11 service attibutes catagorized as very important attributes, 11 others attributes catagorized as less important attributes, 19 service attributes performance met passengers expectation, and 3 attributes under passengers expectation.This study recommends Garuda Indonesia Management to retain service attribute’s performance which classified as in Quadran B, and ignores service attributes performance which classified as in Quadran D because of over valued by passengers.
THE EVALUATION OF ENGLISH SPEAKING SKILL OF SERVERS AT LAKEVIEW RESTAURANT KINTAMANI, BALI IN SERVING FOOD AND BEVERAGE ORDERS
Authors: Koerniawaty Francisca Titing , Sudiarta I Nyoman , Adi Chandra Made Krisna , Adi Saputra I Putu David 
Published: December 2022

The aim of this study was to evaluate the English speaking skill of servers at Lakeview Restaurant-Kintamani, Bali in serving food and beverage orders, and focused on serving “A’la carte menu” orders. The problems of speaking in English often faced by servers are less confident talking to guests when handling them during breakfast, lunch or dinner. This case may be resulted by thinking of the grammatical correctness and the social functions of the sentence that we say should be done spontaneously.The results of this study would give the contribution to servers in order to improve the English speaking skills in serving food and beverage orders. Secondly, for the restaurant management in considering the policy of self-development of the servers to improve English speaking ability so that can consider the promotion policy for the servers who have speaking English skill well, and the last, the English lecturers at tourism colleges in developing approaches, methods and techniques of teaching English for communication and English for Specific Purpose (ESP).This study used a qualitative descriptive method to describe English speaking skill of 20 servers by evaluating language aspects in speaking such as the pronunciation, grammar, vocabulary, fluency, and comprehension in serving food and beverage orders of “A’la carte menu”. Evidently, all the respondents do not have poor of English speaking skills.75% respondents has good category, 35% respondents has excellent category, and 10% has average category of English speaking skills. Based on the research, it was known that the characteristics of the sample can be fulfilled as required in the methodology of this study.
PENGARUH KUALITAS LAYANAN AKADEMIK DAN HARGA (BIAYA PENDIDIKAN) TERHADAP WORD OF MOUTH MELALUI KEPUASAN MAHASISWA SEBAGAI VARIABEL INTERVENING (STUDI PADA LPK SEKOLAH PERHOTELAN BALI)
Authors: Surya Wijaya Nyoman , Said Syahnur , Landra Nengah 
Published: December 2022

In Indonesia, particularly in Bali, these are a lot of Training Centers (LPK) in tourism sectors which grow and evolve rapidly, by selling trend working on Cruise ship and over seas such as in hotels and restaurants, it is the main attraction for prospective students to continue their education after they have completed their educations in vocational or high school. The purposes of this study are to describe the effect of the quality of academic services to the student’s satisfaction, the effect of price (education expenses) to the student’s satisfaction, the influence of the quality of academic services to the word of mouth, the effect of price (education expenses) on word of mouth, the influence of the student’s satisfaction on word of mouth, the effect of the quality of academic services to the word of mouth through the students’ satisfaction, the effect of price (education expenses). The data analysis technique in this quantitative research using statistical analysis (descriptive statistics and inferential statistics es) to the word of mouth through the student’s satisfaction.). This research is analyzed by SEM with its analysis instrument the program Partial Least Square (PLS). In this research, it was found that: the quality of academic services and prices (education expenses) have positive and significant impact on the students’ satisfaction; quality of academic services have a positive and significance impact on word of mouth where students’ satisfaction have a role as full mediation, price (education expenses) have a positive and significance impact on word of mouth where students’ satisfaction have a role as partial mediation, price (education expenses) and the students’ satisfaction have positive and significant effect on word of mouth, the quality of academic services have positive however there is non significance effect on word of mouth.
ANALISIS HUBUNGAN STATUS KEPEGAWAIAN, KOMITMEN ORGANISASIONAL DAN KINERJA KARYAWAN
Authors: Riko Hendrajana I G. M. , Ketut Sintaasih Desak , Saroyeni P Putu 
Published: December 2022

Employment status is a condition in which differenciate the employees from one another in the companies. In fact, employment status can be divided into permanent and non-permanent employees. Organizational commitment in terms of employment status becomes an important variable for improving the performance of employees who show confidence and strong support of the values and goals to be achieved by the organization. The purpose of the study is to analyze the influence of organizational commitment to employee performance, and to analyze the status of personnel in the moderating influence of organizational commitment to employee performance at Yayasan Dharma WidyaUlangun Denpasar. The analysis technique used is one way Anova test and dummy variable moderation test. The results showed that: the organizational commitment has positive influence to the employee’s performance. These results can be interpreted that the higher organizational commitment, the performance of employees are increased, employment status could not moderate the influence of organizational commitment to the employee’s performance. These results can be interpreted that the employment status could not strengthen the influence of organizational commitment in an effort to improve the employee’s performance.
THE BALINESE COOKING AND LANGUAGE CLASS AS A TOURISM ATTRACTION OF SPECIAL INTEREST
Authors: Koerniawaty Francisca Titing 
Published: December 2022

The study aim is to design and develop the Balinese cooking and language class as a tourism attraction of special interest in Bedulu, Gianyar Bali to create an atmosphere that is really close to Balinese culture, in turn will create a travel experience which is more experimental and memorable for the visitors. All Balinese ingredients will be introduced in Balinese language. The urgency of this study are as follows: (1) there is potential in Bedulu village as a tourism attraction that is unique and leads to special interest destination through some of the cultural heritage and beauty of nature, (2) the cooking class that has been presented needs to be developed further so that the visitors can obtained a travel experience which is more experimental and memorable through the participation of local community, (3) the geographical location of Bedulu village which can be positioned as the area of special interest tourism destination of educational and cultural. This research method is Design and Development Research. This study is to design and develop sistematically from the process of designing and developing the Balinese cooking by introducing several Balinese terminologies in cooking. The Balinese cooking class should be designed and developed by considering the hygiene and sanitation standards, health and benefit.
IDENTIFIKASI FUNGSI BAHASA YANG BERBASISKAN KEARIFAN LOKAL PADA MATERI PEMBELAJARAN BAHASA INGGRIS PERHOTELAN BIDANG TATA HIDANG
Authors: Ayu Sulasmini Ni Made , Astina Nyoman Gede 
Published: December 2022

Empirical studies find that services affect tourist satisfaction. There are involvement of several aspects in the service including physical quality and staff behavior (Ekinci et al., 2008). Services that have a high level of contact with customers require interaction between service providers and customers which are the determinants to satisfaction. Local wisdom should be reflected in all aspects of service at the hotel, including the use of English.Teaching English in hospitality institutions applies ESP (English for Specific Purposes) learning patterns. English in the Food and Beverage service for example, is adjusted to the sequence of service. The language function, will follow the service sequence in the restaurant environment. Considering that local wisdom is a determining factor in satisfaction in service, this study aims to identify the use of Balinese language in the service area in restaurants. This study will use observation and interviews in inventorying the language function, as well as documentation studies to insert the value of local wisdom.The use of Balinese language was found at the time of thanking the guest and farewell, even though it was not yet included in the SOP. At the same time, there was no found in the Balinese language teaching in STPBI. This study recommends that these utterances be introduced during the Teaching and Learning English Language. Keywords: Service, Local Wisdom, Language Function, Procedure.
PERAN NON-STATE ACTORS DALAM GASTRODIPLOMACY INDONESIA MELALUI UBUD FOOD FESTIVAL
Authors: N.W.R.Priadarsini S P.R.K.Dewi 
Published: December 2022

Gastrodiplomacy is present as an innovation of diplomacy practice through culinary that spreaded to various countries. As part of public diplomacy, it is considered more effective than diplomacy in general, so many countries now focus on strengthening gastrodiplomacy, including Indonesia. Indonesia which has variety of culinary as part of the culture also develop culinary as part of diplomacy. Enhancement of gastrodiplomacy is not only done overseas but also in the country, through the formal and informal sector conducted by state and non-state actors. Enhancement of gastrodiplomacy can be done through culinary festivals in the country like Ubud Food Festival (UFF). UFF is not only a culinary festival but also an event of preservation and promotion of Indonesian culinary heritage that can contribute to Indonesia’s tourism sector and economic growth. In UFF, non state actors play an important role in strengthening the Indonesian culinary. So in this paper, the authors analyze the role of non-state actors in the implementation of Indonesia's gastrodiplomacy program through the Ubud Food Festival. The research objectives are to know the non-state actors who play role in gastrodiplomacy Indonesia through UFF and analyze its role. The method used in conducting this research is descriptive qualitative research method. In this research, there are some non-state actors who play role in gastrodiplomacy such as non government, business or commerce group, civil society or citizen personal involvement, and mass media or information media. All of these non-state actors have actively played their roles and interrelated roles in enhancing Indonesia's culinary development through UFF. Through UFF, the internationalization of Indonesian culinary will be easier to do. Keywords: Public Diplomacy, Gastrodiplomacy, Non-State Actors, Ubud Food Festival
PARTISIPASI MASYARAKAT LOKAL DALAM PENGEMBANGAN DTW AIR TERJUN GITGIT DI KABUPATEN BULELENG
Authors: Maswiartha Nyoman Gede 
Published: December 2022

The purpose of this study was to determine the form of local community participation and the benefits of community participation in the development of DTW Gitgit Waterfall. This study uses qualitative and quantitative methods. The data analysis technique is used by questioner with a Likert scale. The results of this study form the participation of local communities in the development of the DTW of Gitgit Waterfall mostly involved, including forms of social participation with a score of 3.69 (often), involvement in skills and skills participation with a score of 3.5 (often), involvement in labor participation with score of 3.44 (quite often), involvement in the form of ideas participation with a score of 3.32 (quite often), and involvement in the form of property participation with a score of 3.13 (quite often). The benefits of gitgit waterfall community participation obtained by the local community in the development of tourist attraction in the form of an increase in terms of socio-cultural, amounting to 89%, an economic aspect of 97% and in terms of the environment by 86%. Keywords: community participation, tourism development, Gitgit Waterfall