bluuebunny/crossref_metadata_2025_split huggingface dataset:
Does growth of nonperforming loan ratio have a temporal impact on private credit growth in Bangladesh economy?
Authors: Ashikuzzaman N.M. 
Published: May 2022

PurposeThis paper addresses the question “Does the growth of nonperforming loan ratio (GNPL) have a temporal impact on private credit growth (PCG)?” for the Bangladesh banking industry during and after the global financial crisis of 2008.Design/methodology/approachIt employs the autoregressive distributed lag (ARDL) model to examine the temporal equilibrium relationship and causality between PCG and GNPL.FindingsThe results of ARDL bound tests confirm the existence of a single cointegrating vector and temporal equilibrium relationship between variables of interest. According to the error correction mechanism (ECM), there is unidirectional causality from GNPL to PCG in the long run and short run. In the long run, higher GNPL curtails PCG since bankers use the nonperforming loan ratio as a signal and indicator of credit risk in their loan decision-making. In the short run, GNPL positively impacts PCG. It may be because banks go through a rigorous process before declaring a loan as nonperforming that takes time. At the same time, bankers' loan decisions may also be guided by the banks myopic concern of reputation in the short run.Practical implicationsThe paper recommends policy prescriptions for the bank risk management, regulatory bodies and the legal authorities. The lending policy of banks should consider the legacy of bad assets. The efficiency of the legal system can also aid in effectively implementing the regulatory guidelines.Originality/valueThe paper inaugurates a bivariate cointegration analysis between PCG and GNPL in the literature. It has utilized quarterly aggregate data in the context of a developing economy like Bangladesh.
Does hierarchical ranking matter to corporate innovation efficiency? An empirical study based on a corporate culture of seniority
Authors: Xu Xixiong , Lin Cuiliang , Duan Lingling 
Published: May 2022

Purpose
This study aims to investigate whether and how corporate seniority culture (a form of high power distance or hierarchy), a typical feature of Confucian norms, affects the corporate innovation efficiency in emerging markets.

Design/methodology/approach
This study defines and measures seniority culture through the ranking method of independent directors in company’s annual report. Unlike most companies in the USA where directors are listed alphabetically, the ranking of directors in China is meaningful and reflects hierarchy. This study considers a firm with seniority if independent directors are ranked according to their status, including age, social position and political connection. Using data from Chinese listed companies between 2009 and 2013, this study conducts multiple regressions to examine the impact of seniority on innovative efficiency.

Findings
The empirical results show that seniority culture is negatively associated with innovative efficiency. Moreover, the negative association between a corporate culture of seniority and innovative efficiency is more pronounced in firms with more male executives and knowledge-intensive firms. Further analysis reveals that seniority culture expands pay disparities among different classes, hinders their enthusiasm to communicate and ultimately damages the corporate efficiency of innovation.

Practical implications
Corporate seniority culture is an essential factor that may hinder employee communication and inhibit innovation efficiency. Therefore, companies should break the identity barrier at different levels and advocate a culture of equality to promote information exchange and knowledge sharing among employees.

Originality/value
This study extends the field of literature on the determinants of corporate innovation efficiency and deepens our theoretical understanding of the negative impact of corporate seniority culture.
Reaching the unreached: Sri Sathya Sai Sanjeevani Centres for child heart care
Authors: Shroff Arvind , Shah Bhavin J. 
Published: May 2022

Learning outcomes
Need for preventive health care: To comprehend the contribution of preventive health care in improving the health quotient. Sri Sathya Sai Sanjeevani Hospital (SSSSH) and its initiative is an apt example of the wonder which preventive care can bring in the context of rural health. Community participation: The case can be instrumental in showing the pathway to encourage community involvement in mainstream health by promoting the holistic model of SSSSH that understands mothers and children's health profile and needs, especially in the unreached rural segments of an emerging economy like India. Importance of healthy childhood: World Health Organization (WHO) promotes the school health programme to prevent health risks among children by inculcating healthy behaviours during childhood. The successful SSSSH model proves that it is implementable by integrating comprehensive health education modules in the existing institutions for medical care.

Case overview/synopsis
The challenge of a healthy childhood is inadequate availability and accessibility of quality care. Non-awareness of the parents is also a significant reason for the children who miss the benefit of a happy childhood. While much is planned by the Government and some part of it being executed, this case highlights the effectiveness of the maternal and child health programme executed by the Sri Sathya Sai Sanjeevani Hospital (SSSSH). This initiative fulfills the dire need of ensuring the preventive healthcare component leading to safe motherhood and safe birth of healthy children. Further, the case is also the culmination of pin-pointed innovative awareness activities such as school health screening and the Divine Mother and Child Health Program (DMCHP). It opens up the discussion on the current model of health care followed by SSSSH, Raipur, and its impact in the local areas to decide on its expansion across the country for nationwide implementation.

Complexity academic level
Bachelors in Business Administration, MBA, Executive MBA, Post Graduate Diploma in Healthcare Management

Supplementary materials
Teaching notes are available for educators only.

Subject code
CSS 2: Built Environment.
What affects the online ratings of restaurant consumers: a research perspective on text-mining big data analysis
Authors: Liu Jun , Yu Yunyun , Mehraliyev Fuad , Hu Sike , Chen Jiaqi 
Published: May 2022

Purpose
Despite a significant focus on customer evaluation and sentiment analysis, limited attention has been paid to discrete emotional perspective in terms of the emotionality used in text. This paper aims to extend the general-sentiment dictionary in Chinese to a restaurant-domain-specific dictionary, visualize spatiotemporal sentiment trends, identify the main discrete emotions that affect customers’ ratings in a restaurant setting and identify constituents of influential emotions.

Design/methodology/approach
A total of 683,610 online restaurant reviews downloaded from Dianping.com were analyzed by a sentiment dictionary optimized by the authors; the main emotions (joy, love, trust, anger, sadness and surprise) that affect online ratings were explored by using multiple linear regression methods. After tracking these sentiment review texts, Latent Dirichlet Allocation (LDA) and LDA models with term frequency-inverse document frequency as weights were used to find the factors that constitute influential emotions.

Findings
The results show that it is viable to optimize or expand sentiment dictionary by word similarity. The findings highlight that love and anger have the highest effect on online ratings. The main factors that constitute consumers’ anger (local characteristics, incorrect food portions and unobtrusive location) and love (comfortable dining atmosphere, obvious local characteristics and complete supporting services) are identified. Different from previous studies, negativity bias is not observed, which poses a question of whether it has to do with Chinese culture.

Practical implications
These findings can help managers monitor the true quality of restaurant service in an area on time. Based on the results, restaurant operators can better decide which aspects they should pay more attention to; platforms can operate better and can have more manageable webpage settings; and consumers can easily capture the quality of restaurants to make better purchase decisions.

Originality/value
This study builds upon the existing general sentiment dictionary in Chinese and, to the best of the authors’ knowledge, is the first to provide a restaurant-domain-specific sentiment dictionary and use it for analysis. It also reveals the constituents of two prominent emotions (love and anger) in the case of restaurant reviews.
The impacts of high-quality relationships on employee outcomes; evidence from restaurant staff in India
Authors: Foroutan Taraneh , Bouzari Mona , Safavi Homayoun Pasha 
Published: May 2022

Purpose
This paper aims to develop a research model that investigates the probable antecedents and outcomes of psychological capital (PSY-capital). More specifically, high-quality relationships (HQRs) and psychological safety (PSY-safety) are tested as the antecedents and organizational deviant behaviors (ODBs) is tested as the outcome.

Design/methodology/approach
Data was gathered from the restaurant staff and their direct supervisors through a 10-day time-lag design in two different rounds. Structural equation modeling was used to evaluate the direct and mediation.

Findings
Drawing upon social identity theory (SIT), the findings reveal that PSY-safety functions as a mediator of the effect of HQRs on PSY-capital. Additionally, the results proved that PSY-capital mediates the relationship between PSY-safety and ODBs.

Practical implications
Considering the results, restaurant managers should pay ample attention to and make every effort to develop HQRs among organizational members. Through this, manager paves the way for PSY-safety which causes employees to develop PSY-capital and eventually display less deviance. Additionally, the authors recommend that company managers serve as role models for their staff, sharing information with and respecting them to create an environment of mutual trust, similar goals and knowledge sharing.

Originality/value
This research contributes significantly to the existing hospitality literature (specifically foodservice) by testing the mechanism through which HQRs lead to PSY-capital and the mediation effect of PSY-capital in the relationship between PSY-safety and ODBs.
Implementing Lean Six Sigma in health care: a review of case studies
Authors: Samanta Alok Kumar , G. Varaprasad , Gurumurthy Anand 
Published: May 2022

Purpose
Health care organisations implement lean six sigma (LSS) methodology to achieve improved performance in terms of cost, quality and productivity. However, the way it gets implemented differs between organisations. Hence, this paper deal with a review of case studies describing the implementation of LSS in health care organisations to understand the nuances of implementation and identify future research directions.

Design/methodology/approach
The journal articles indexed in the Web of Science and Scopus database were filtered out. In total, 154 articles were evaluated using specific structural dimensions to categorise the literature into various groups, and content analysis was performed to synthesise the same.

Findings
This review revealed that the number of articles publishing the application of LSS in health care has been increasing in the last five years. Academic hospitals play a pivotal role to bridge the gap between LSS theory and practice. Despite this fact, certain themes remain unexplored. Not many studies are available that document the application of LSS in non-clinical areas such as pharmacy, internal logistics, maintenance and medical records. Only 20% of articles mentioned the post-intervention data up to three years, thus questioning the sustainability aspect of the achieved improvements.

Research limitations/implications
Various research gaps were identified, which can be used by the researchers to build the body of knowledge in the domain of LSS in health care.

Practical implications
This review provides a diversified view regarding the utility of LSS in the health care scenario. The findings will provide valuable insights for the health care practitioners regarding tools, techniques, drivers and performance measures.

Originality/value
To the best of the authors’ knowledge, this is the first study to review only the case studies that describe the implementation of LSS in the health care sector.
Disentangling employees' passion and work-related outcomes through the lens of cross-cultural examination: a two-wave empirical study
Authors: Mehmood Khalid , Jabeen Fauzia , Al Hammadi Khadija Ibrahim Salim , Al Hammadi Asma , Iftikhar Yaser , AlNahyan Moza Tahnoon 
Published: May 2022

PurposeDrawing on the self-determination theory, this cross-cultural study aims to examine the associations between the dualistic framework of work passion and work outcomes (job satisfaction, job engagement and workaholism).Design/methodology/approachUsing data from a time-lagged design with two-waves, service organizations employees of the UAE (n = 150) and Canada (n = 154) participated in the study. Hierarchical regression analysis is used to analyze the associations among the variables.FindingsThe study results support the harmonious and obsessive passion relationships with the identified work outcomes. In both the UAE and Canada, harmonious and obsessive passion predicted all three hypothesized work outcomes (workaholism, job satisfaction and job engagement). The study also acknowledged various culture-specific work passion effects.Research limitations/implicationsThe study encompasses the dichotomy of the work passion paradigm to compare between East and West. The examination of the work passion results offers a precise method to examine in what manner the two types of passion is linked to different work outcomes. Harmonious and obsessive passion is associated with negative (workaholism) and positive (job satisfaction and job engagement) outcomes. Accordingly, the findings strengthen the conceptual outline of the passion construct. Moreover, the research highlighted the importance of enriching the organization's environment with passionate human capital. This study shall help the decision-makers to formulate the suitable strategies to imbibe passion within the work culture.Originality/valueThis study contributes to the literature by being the first to compare the influence of harmonious and obsessive passion on work outcomes between the East and West cultures. Also, in this study, we draw upon the self-determination theory to investigate how work passion affects employees' work outcomes in a cross-cultural setting.
Understanding the role of anticipated loss and gain during consumer competition: the moderation of purchase importance and prior brand attitude
Authors: Kim Dongyoup , Park Jungkun , Le Hoang T.P.M , Choi Duckyeon 
Published: May 2022

PurposeThis study examined how consumer competition affects purchase intention. The anticipated loss of not buying and the anticipated gain of buying are considered the underlying mechanism. This research also demonstrated the moderating effects of situational factors such as purchase importance and prior brand attitude.Design/methodology/approachIn total, 200 responses were collected from an experiment that manipulated the level of consumer competition in the retail environment. Structural equation modeling (SEM) and multigroup analysis were used to test the hypotheses.FindingsThe results indicated that perceived competition positively affects both the anticipated loss of not buying and the anticipated gain of buying. Among these, only the anticipated gain of buying significantly increased purchase intention. However, for participants with lower purchase importance or prior brand attitude, both the anticipated loss of not buying and the anticipated gain of buying significantly affected purchase intention.Research limitations/implicationsThe findings suggest an appropriate communication method when practicing retail strategies related to competition. In particular, the consideration of intervention of purchase importance and prior brand attitude helps retail managers execute marketing strategies more effectively.Originality/valueThis study verified the effect of consumer competition on purchase intention in terms of anticipated losses and gains related to buying. Moreover, the moderation effects of situational factors such as purchase importance and prior brand attitude were initially examined in the context of consumer competition.
Impact of just-in-time (JIT) on supply chain disruption risk: the moderating role of supply chain centralization
Authors: Ye Yuxiao , Suleiman Mohammed Ali , Huo Baofeng 
Published: May 2022

PurposeThe relationship between just-in-time (JIT) and supply chain disruption risk is unclear from the existing literature. This paper aims to investigate the impact of supplier JIT and customer JIT on supplier disruption risk (SDR), internal disruption risk (IDR), and customer disruption risk (CDR) and explore the moderating role of supply chain centralization.Design/methodology/approachBased on survey data collected from 213 manufacturing firms in China, this study employs structural equation modeling with SmartPLS 3.0 to test the main proposed model and applies an ordinary least square regression to test the moderating effect.FindingsThe results demonstrate that supplier JIT is positively related to SDR and negatively associated with IDR. Customer JIT is positively associated with CDR but has no significant effect on IDR. The results also show that SDR and CDR lead to IDR and mediate the relationship between supplier JIT, customer JIT, and IDR. In addition, supply chain centralization amplifies the positive impacts of supply chain JIT on SDR and IDR.Originality/valueThis study makes two main contributions. First, the study provides a comprehensive analysis of the relationship between supply chain JIT and disruption risk. Second, the study addresses that implementing JIT in a supply chain with a centralized decision-making structure leads to a higher level of disruption risk.
Envisioning digitalised value chains in the aftermath of COVID-19: a case study of Philippine coffee
Authors: Opoku Emmanuel Kwame , Wang Mei-jung Sebrina , Guevarra Shirley , Bazylewich Martin , Tham Aaron 
Published: May 2022

PurposeThis paper aims to reconceptualise entrenched supply chains associated with coffee production and consumption to digital supply chains for sustainable development.Design/methodology/approachA case study of seven small businesses involved with Philippine coffee is employed to examine how coffee value chains should be envisioned following COVID-19.FindingsThe COVID-19 pandemic reveals truncated barriers concerned with the lack of infrastructure, poverty cycles, sporadic workforce development policies and financial pressures that need to be redefined for coffee production and consumption to be more sustainable in the future.Research limitations/implicationsThe study is restricted to a single country and a small pool of respondents that may not reflect similar practices in other regions or contexts.Originality/valueThis paper illuminates the plight of coffee farmers in an emerging production landscape of the Philippines, and develops new propositions to envision a digital value chain post-COVID-19.
Metrics and epistemic injustice
Authors: Ma Lai 
Published: May 2022

PurposeThis paper examines the socio-political affordances of metrics in research evaluation and the consequences of epistemic injustice in research practices and recorded knowledge.Design/methodology/approachFirst, the use of metrics is examined as a mechanism that promotes competition and social acceleration. Second, it is argued that the use of metrics in a competitive research culture reproduces systemic inequalities and leads to epistemic injustice. The conceptual analysis draws on works of Hartmut Rosa and Miranda Fricker, amongst others.FindingsThe use of metrics is largely driven by competition such as university rankings and league tables. Not only that metrics are not designed to enrich academic and research culture, they also suppress the visibility and credibility of works by minorities. As such, metrics perpetuate epistemic injustice in knowledge practices; at the same time, the reliability of metrics for bibliometric and scientometric studies is put into question.Social implicationsAs metrics leverage who can speak and who will be heard, epistemic injustice is reflected in recorded knowledge and what we consider to be information.Originality/valueThis paper contributes to the discussion of metrics beyond bibliometric studies and research evaluation. It argues that metrics-induced competition is antithetical to equality and diversity in research practices.
Continuous auditing in public sector and central banks: a framework to tackle implementation challenges
Authors: Polizzi Salvatore , Scannella Enzo 
Published: May 2022

Purpose
This paper aims to analyse the implementation challenges faced by internal audit departments of public sector organisations and central banks when implementing continuous auditing (CA) systems. CA aims to monitor internal control systems and risk levels on a continuous basis to support the audit process. This study identifies the implementation challenges of CA systems and proposes adequate countermeasures.

Design/methodology/approach
This study employs the design science information system research and the design science research process methodologies to ensure the rigor of this analysis. These research methodologies are adopted to tackle identified organisational problems and propose solutions. This methodological approach consists in the following phases: identification of the problems and motivation; definition of the objectives of the solution; research design and development; evaluation; communication.

Findings
This study detects several implementation challenges for public sector organisations and central banks and proposes adequate solutions. This study finds that these challenges are related to organisations’ complexity, institutional rigidity, potential threats to internal auditors’ independence and the issue of considering CA system as a “real time error correction” mechanism. The solutions involve the development of a business process focussed audit approach to enable internal auditors to analyse CA indicators, and the use of CA systems to support each phase of the audit process.

Originality/value
This study contributes to the scant strand of literature on internal auditing in central banks. Given the exceptional demand for guidance concerning internal auditing in the public sector and in central banks, this paper provides guidelines for these organisations to implement CA systems and to tackle implementation challenges. The analysis allows internal audit departments within central banks to better support their organisations in the achievement of their important regulatory and policy objectives.