bluuebunny/crossref_metadata_2025_split huggingface dataset:
A principal component analysis of barriers to the implementation of blockchain technology in the South African built environment
Authors: Akinradewo Opeoluwa Israel , Aigbavboa Clinton Ohis , Edwards David John , Oke Ayodeji Emmanuel 
Published: March 2022

Purpose
Blockchain technology is one of the emerging innovative technologies making waves globally, and it has been adjudged to have the capability to transform businesses. With the different capabilities of the technology, such as immutability of information and decentralisation of authority attributes, the built environment is slow in its adoption. This study aims to explore the barriers to the implementation of blockchain technology in the construction using a principal component analysis (PCA) approach.

Design/methodology/approach
This research took a post-positivist philosophical stance, which informed a quantitative research approach through a questionnaire survey. From the South African built environment and information technology sector, 79 respondents were drawn through a snowballing sampling technique. The built environment professionals include architect, construction project manager, construction manager, quantity surveyor and engineer. Retrieved data were screened and analysed by adopting the descriptive analysis and PCA while Cronbach alpha evaluated the reliability. Also, Kruskal–Wallis H non-parametric test was used to determine the differences in the opinion of the respondent groups.

Findings
The analysis revealed that all the identified barriers ranked above the average mean with lack of clarity, scalability risks and lack of skills or knowledge ranking top three. PCA clustered the identified barriers into three components: organisational barriers, social barriers and technological barriers.

Research limitations/implications
This study was carried out in the Gauteng province of South Africa, leaving out other provinces due to accessibility, cost and time constraints.

Practical implications
Built environment organisations need to be kept abreast of the capabilities of blockchain technology as the major barrier observed was the lack of clarity of blockchain technology. Also, the technological barriers identified from this study need to be addressed by information technology experts to give consumers the desired value for money in implementing blockchain technology for the built environment.

Originality/value
The blockchain technology capabilities are incomparable to any other invention thus far. Therefore, it is very important that the numerous stakeholders in the built environment be made aware of the blockchain technology capabilities while formulating a solution to the identified barriers. This will aid its implementation in the built environment and help the industry measure up with its counterparts.
Comparative study of disgorgement and disgorgement fund regulations in Indonesia, the USA and the UK
Authors: Kharisma Dona Budi , Hunaifa Afilya 
Published: March 2022

Purpose
The purpose of this paper is two-fold: to analyze the legal issues on disgorgement and disgorgement funds in Indonesia, the USA and the UK and to construct the ideal law regarding disgorgement and disgorgement fund.

Design/methodology/approach
The type of legal research in this paper is normative legal research. The research approach used is a comparative approach and a legal approach. The legal materials used are all regulations on the disgorgement law and the disgorgement fund that apply in Indonesia, the USA and the UK. The technique of collecting legal materials is done by using library research techniques.

Findings
The rapid growth of the capital market in Indonesia still faces various legal issues such as various market manipulations, insider trading and illegal investment management activities. Based on the results of a comparative study, Indonesia does not yet have a calculation mechanism regarding the imposition of disgorgement on violators. Unlike Indonesia, the USA has the rules of practice and rules on fair funds and exchange commissions, and the UK has the decision procedure and penalties manual, which regulates the mechanism for calculating the imposition of disgorgement. Indonesia is solely able to use administrative action in imposing disgorgement, while in the USA and the UK, it can be through courts or direct administrative actions. These legal issues have resulted due to the lack of confidence by international investors and the growth of the investment climate in Indonesia itself.

Research limitations/implications
This study examines the regulation of disgorgement and disgorgement funds in Indonesia, the USA and the UK. However, the focus of research in this paper is limited to legal issues that occurred in Indonesia.

Practical implications
The results of this study may help to construct the ideal regulations on disgorgement and disgorgement funds in various countries and protect the capital market of the investors.

Social implications
The results of this study are expected to be helpful for the investment climate in various countries, especially developing countries.

Originality/value
The ideal legal construction regarding disgorgement, namely, parties to the mechanism for imposing disgorgement; disgorgement filing mechanism; sanctions in disgorgement; disgorgement fund sources; provider of fundholding accounts; mechanism for calculating disgorgement imposition; disgorgement fund distribution mechanism.
Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service
Authors: Yoon Jiyoung , Yu Hyunji 
Published: March 2022

Purpose
The purpose of this study is to assess the possibility of introducing a restaurant-menu curation (RMC) chatbot service to help consumers quickly and effectively decide on their restaurant or menu choices. To this end, it measures the characteristics of consumer chatbot experiences and analyzes their impact on future acceptance intentions through their attitudes toward the RMC chatbot service.

Design/methodology/approach
This study consists of three parts: developing a RMC chatbot prototype, testing the chatbot prototype and a customer survey based on experience. A convenience sample method was used to collect data from 368 adults who tried the RMC chatbot service before answering a self-administered questionnaire. Partial least squares structural equation modeling (PLS-SEM) was used to test the proposed structural model.

Findings
The results showed that all experience characteristics, except usable facets, had a significant positive impact on attitudes toward the chatbot. Three experience characteristics, “usable,” “usefulness” and “valuable,” revealed a significant positive effect on utilization intention. Attitudes toward chatbot services also significantly affected utilization intention.

Research limitations/implications
The results of this study can offer practical and academic implications for establishing curation services in the restaurant industry that can increase customer acceptance and utilization intentions. Follow-up studies are required to explore and verify the various personal and psychological factors related to the intention to accept RMC chatbot services.

Originality/value
This study is meaningful because it makes it possible to evaluate the introduction of curation chatbot services in the restaurant sector, by developing and testing the dining-out curation service protocol to help customers’ smart choices in the information technology environment.
Religious affiliation and religiosity: do Islamic appeals in advertising lead to higher purchase intentions among Muslim consumers in Dubai?
Authors: Nickerson Catherine , Georgiadou Effrosyni , Nandialath Anup Menon 
Published: March 2022

Purpose
The purpose of this study was to investigate whether including an Islamic appeal in a culture-neutral product advertisement has a positive effect on consumer attitudes to the advertisement leading to higher purchase intentions while considering religious affiliation and religiosity as moderating factors of the relationship.

Design/methodology/approach
Conditional process analysis was applied to examine the mediation of the relationship between ad version and purchase intention through attitude to the advertisement as well as the moderating role of religious affiliation and religiosity among 819 consumers within the Dubai market.

Findings
The analysis in this paper revealed that including an Islamic appeal in an advertisement does not have a positive effect on attitude to the advertisement or purchase intention, neither for Muslim consumers in general nor for Muslim consumers with high levels of religiosity. Conversely, including an Islamic appeal has a significant negative effect on the purchase intentions of Christian consumers within the Dubai market, as well as on those consumers who did not state their religious affiliation.

Research limitations/implications
Marketers should reconsider the use of Islamic appeals in product advertising, especially in relation to the promotion of culture-free products within diverse expatriate populations such as that represented by the Emirate of Dubai.

Originality/value
This study sheds light on the underexplored role of religious affiliation and religiosity in relationship to consumer behavior within the field of Islamic marketing in a major retail hub in the Middle East.
Implementing workload control through lean-based project in MTO-MTS environment
Authors: Kundu Kaustav , Rossini Matteo , Costa Federica 
Published: March 2022

Purpose Due to high customization, companies, which used to follow the make-to-stock (MTS) strategy, are now adopting the make-to-order (MTO) strategy along with MTS in order to cope with high variability in customer demand. Although lean is quite popular in general, its advantage in MTO-MTS environment is quite rare. Therefore, the purpose of this paper is to show the benefits of lean techniques in this environment.Design/methodology/approach A popular furniture company in Italy is selected for the longitudinal action research and as a part of the lean project, workload control (WLC) is deployed in the selected company. Data were collected through on-site interviews, potential areas of improvement were identified and then suitable countermeasures were proposed and adopted.Findings This study reveals that the implementation of lean techniques including WLC in a furniture company reduces the throughput time and improves the inventory turnover.Research limitations/implications This research is based on a single company. Additional empirical studies can help to refine our proposition.Practical implications The paper shows the practical implementation of WLC as a part of the lean project in MTO-MTS environment. It provides the practitioners and consultants with the way of implementing lean techniques in companies that are planning to adopt MTO-MTS hybrid strategy.Originality/value This is the first paper that aims to assess the efficiency of the adaption of WLC based on lean principles in a company using MTO-MTS hybrid strategy. Hence, the results are highly valuable for similar companies, especially when are facing transition situations (e.g. from MTS to MTO-MTS).
COVID-19 and tourism stakeholders: experience, behaviour and transformation
Authors: Dileep M.R. , Ajoon Joshu , Nair Bipithalal Balakrishnan 
Published: March 2022

PurposeThe tourism sector’s fragility lends significance to mental health and wellbeing, especially amongst workers in the hotel and tourism sectors. However, stakeholders’ subjective wellbeing and mental health in these sectors due to the coronavirus disease 2019 (COVID-19) pandemic remain under-researched, especially for destinations with unique selling propositions (USPs). Thus, this study investigates the effects of the worldwide COVID-19 pandemic on various stakeholders in Kerala, India. In particular, the authors assess the mental health and welfare of those involved in the tourism sector with an eye on how the COVID-19 pandemic has influenced the field’s psychological and technical developments.Design/methodology/approachThis study employs an ethnographic approach to understanding the idiosyncratic experiences of stakeholders using in-depth interviews (n = 68), focus group interviews (n = 3) and participant observation for 14 months. Reflexive thematic analysis was used to analyse the data.FindingsThe findings reveal the shifting perceptions in the tourism sector’s workforce by detailing various societal, technical and physical transformations, especially amongst the younger generations. The resultant psychological mapping generates a framework of the emotional perspectives of stakeholders during each stage of the pandemic. This study also highlights the urgency of crisis-management training for the workforce.Originality/valueThe COVID-19 pandemic has affected all spheres of global business, resulting in unprecedented challenges in both personal and professional life. The sector’s fragility lends significance to mental health and wellbeing, especially amongst workers in the hotel and tourism sectors. However, the subjective wellbeing and mental health of stakeholders in these sectors due to the COVID-19 pandemic remain under-researched, especially for the developing destinations with USPs.
Explicating intrinsic motivation's impact on job performance: employee creativity as a mediator
Authors: K Jnaneswar , Ranjit Gayathri 
Published: March 2022

PurposeEliciting superior job performance from the employees is a major challenge confronting the organizational leaders in today's hyper-competitive business environment. Though few studies established the influence of intrinsic motivation on job performance, the role of mediators like employee creativity in this relationship is not adequately researched. The purpose of the paper is to explore the mediating role of employee creativity in the relationship between intrinsic motivation and job performance.Design/methodology/approachThe cross-sectional research design was adopted, and data were collected from 346 full-time employees working in the retail industry in India through an online survey. Analysis of a Moment Structures (AMOS) software was used to test the validity of the hypothesized model, and PROCESS macro was used to test the mediation of employee creativity.FindingsThe findings showed that intrinsic motivation impacted both job performance and employee creativity. Furthermore, employee creativity impacted the employees' job performance. The key finding of the study is the partial mediation of employee creativity in the intrinsic motivation–job performance relationship.Originality/valueGrounded on self-determination theory (SDT) and componential theory of creativity, the paper enriches the literature by evincing the mediation mechanism in the effect of intrinsic motivation on job performance. Moreover, the current paper is one of the primary studies that explore the mediating role of employee creativity in the relationship between intrinsic motivation and job performance.
How and when does job crafting contribute to franchised restaurant managers' service performance? The moderation of headquarter control systems
Authors: Hur Won-Moo , Shin Yuhyung , Hwang Hansol 
Published: March 2022

PurposeThis study aims to explore how and when managers' job crafting contributes to their service performance. The first objective of the research was to assess the mediating relationship between franchised restaurant managers' job crafting, work engagement and service performance. Its second objective was to examine the moderating effect of organizational control systems on the job crafting–work engagement relationship.Design/methodology/approachThe authors administered paper-and-pencil surveys to 235 franchised restaurant managers in South Korea. The authors tested their hypotheses via Process 3.5 macro and bootstrapping.FindingsThe results confirmed the mediating effect of work engagement on the relationship between job crafting and work engagement. Furthermore, this relationship was more pronounced when the headquarters used a high level of outcome-based control systems and a low level of behavior-based control systems.Originality/valueDistinct from studies that have examined service employees' job crafting, this study uncovers the role of managerial job crafting in service performance. The findings contribute to service theory and practice by providing novel insights into the interplay between managerial job crafting and organizational control systems.
Stakeholders' engagement in the process of adapting to climate change impacts. A case of central Tanzania
Authors: Mkonda Msafiri Yusuph 
Published: March 2022

PurposeIt is imperative to intensively engage stakeholders in the process of adapting to climate change impacts because stakeholders are important components in adaptation process and policy formulation. However, there is slight empirical evidence that has been established to indicate whether the stakeholders are significantly involved in developing various adaptations plans.Design/methodology/approachAs a way of bridging that gap, this study adopted both primary and secondary data and assumed various techniques. In-depth, semi-structured interview was the major approach and most interviews were conducted between June and August 2020. Here, 20 stakeholders were involved in this kind of participatory process. To make results more rigorous, the data from interviews were enriched with data from documentary reviews. Generally, the data were analyzed through theme content analysis.FindingsThe results exhibit that there has been little engagement of stakeholders in undertaking various researches especially in marginalized areas. In some instances, several stakeholders have been included; however, the most important ones have been excluded in the process, thus affecting the provision of data. The inconsistences affect the whole adaptation process and bring numerous controversies with the existing realities which recognize stakeholders as important entity in the adaptation process. Subsequently, this has widely affected even the set ups of decision-making organs and the policy formulation processes at large.Originality/valueExplicitly, the results of this study are essential to climate scientists and practitioners, as the results reveal the real situation in the field. Similarly, the results inform how various sustainable projects, plans and policies related to climate change adaptations can be developed. Conclusions are therefore drawn to strengthen sustainable adaptation to climate change impacts through increased stakeholder involvement.
A diary and experience sampling method of performance pressure and service performance in service industry
Authors: Ren Yingwei , Zhang Biqian , Zhao Lei , Bu Yinwei 
Published: March 2022

Purpose
Performance pressure is unavoidable in the career of any frontline employee in the service industry, yet the authors have little understanding of the dualistic nature of performance pressure. This study aims to distinguish between challenge performance pressures and hindrance performance pressure and to investigate the effect of challenge/hindrance performance pressure on in-role/extra-role service performance through distinct emotional-labor-strategy mechanisms.

Design/methodology/approach
Study 1 conducted exploratory and confirmatory factor analyses and developed a performance pressure scale. To test the predictive validity of this scale, Study 2 used data from 178 frontline employees based on diary and experience sampling spanning 18 consecutive calendar days.

Findings
Findings revealed that surface/deep acting mediated the relationship between hindrance/challenge performance pressure and in-role/extra-role service performance. Calling moderated the relationship between emotional labor and service performance. The relationship between surface acting and in-role service performance was weaker in the higher calling condition, whereas the relationship between deep acting and extra-role service performance was weaker in the higher calling condition.

Practical implications
Service organizations should motivate employees to preserve more challenge performance pressure rather than hindrance performance pressure through establishing a reasonable performance target system. Furthermore, organizations can encourage employees to provide more extra-role services for customers through establishing an emotional support system, so as to enhance customer satisfaction.

Originality/value
To the best of the authors’ knowledge, this study is a pioneering effort to develop a dualistic performance pressure scale and explore the impact mechanism and boundary conditions of performance pressure on service performance in the presence of emotional labor.
Large African herbivore diversity is essential in transformed landscapes for conserving dung beetle diversity
Authors: Pryke James S. , Roets Francois , Samways Michael J. 
Published: March 2022

Abstract

Mammals are globally in decline, with habitat loss a primary driver. There are also human–wildlife conflicts, such as elephants destroying crops, which results in the ranges of many large mammal species being fenced off. Yet, how this activity affects functional associations of insects with large mammals has received little attention. Previous work suggests a generalised association with large mammals, as well as a strong response to landscape transformation.

Here we assess how well dung beetle diversity tracks large African mammal herbivore diversity across a forestry plantation land use gradient by assessing how dung beetle taxonomic, phylogenetic and functional richness compares to large mammal diversity. We also determine how land use intensity affects dung beetle‐to‐mammal interaction networks.

Dung beetles responded more intensively to an array of large mammals than to differences in land use intensity. Beetles also showed a strong preference for specific mammalian dung, with elephant dung being the most important factor for maintaining local dung beetle diversity.

Large mammal abundance, functional diversity, dung beetle phylogenetic richness and number of realised mammal‐to‐dung beetle interactions were highest in the protected area. Land use intensity categories had distinct mammal and dung beetle assemblages. Transformed areas also have conservation value but provided that there is functional connectivity between remnant vegetation within the modified landscapes.

Synthesis and applications. The loss of any native large mammal, especially African elephants, from transformed landscapes is likely to lead to a decline in biodiversity. This suggests that protected areas are essential for the conservation of native biodiversity and its interactions, while well‐designed and managed transformed areas can have additional conservation value. African conservation managers and landowners should be encouraged to maintain a diversity of large mammals on their properties to maintain functional diversity and ultimately ecological resilience.