bluuebunny/crossref_metadata_2025_split huggingface dataset:
People–planet–profits for a sustainable world: integrating the triple-P idea in the marketing strategy, implementation and evaluation of service firms
Authors: Larivière Bart , Smit Edith G. 
Published: April 2022

PurposeNumerous requests to also take care of people (i.e. societal impact) and planet (i.e. environmental impact) in addition to making profits (i.e. economic impact) urge service firms to rethink their marketing. In this paper, the authors therefore develop an organizing framework that integrates the people–planet–profits – also referred to as the “Triple-P” – concept in the marketing strategy, implementation and evaluation of service firms.Design/methodology/approachThis paper uses a conceptual approach that is rooted in the service marketing, marketing strategy and communication literature.FindingsThe foundations of marketing strategy (Palmatier and Crecelius, 2019) and the Gaps model of service marketing (Parasuraman et al., 1985) guide both academics and practitioners regarding (1) why the Triple-P idea should be part of a company's marketing strategy, (2) how people and planet could play an important role in the implementation stage by integrating the Triple-P concept in the service marketing mix and (3) what impact could be achieved and evaluated by closing the five gaps identified by the Gaps model, while fostering a people–planet–profits mindset.Research limitations/implicationsThe authors also identify areas for future research on this important topic.Practical implicationsTransformative value (people and planet) without profits is not attractive to firms. Profit-making organizations are in the best position to transform the world in a societal and environmental rewarding way.Social implicationsThe Triple-P affects the marketing strategy, implementation and evaluation of firms and contributes to a better, sustainable world.Originality/valueMarketing evolves from traditional over service and digital to transformative. Therefore, it is crucial to embrace transformative challenges in combination with economic returns, resulting in a new sustainable service era for marketers and managers.
Service system well-being: scale development and validation
Authors: Laud Gaurangi , Chou Cindy Yunhsin , Leo Wei Wei Cheryl 
Published: April 2022

PurposeRecent marketing research provides conceptual models to investigate the well-being of collectives, but service system well-being (SSW) remains untested empirically. This research conceptualises and develops a measure for SSW at the micro, meso and macro levels.Design/methodology/approachUsing a series of studies, a multidimensional SSW scale is developed and validated to ensure its generalisability. After the development of preliminary items, Study 1 (N = 435 of service employees) was used to purify items using factor analyses. Study 2 (N = 592 of service employees) used structural equation modelling (SEM) with AMOS and SmartPLS to test the scale's dimensionality, reliability and validity.FindingsThe results confirm the validity and reliability of the nine dimensions of SSW. The measure was validated as a third-order micro-, meso- and macro-level construct. The dimensions of existential and transformative well-being contribute to micro-level well-being. The dimensions of social, community and collaborative well-being contribute to meso-level well-being. Government, leadership, strategic and resource well-being drive macro-level well-being. In addition, a nomological network was specified to assess the impact of SSW on service actor life satisfaction and customer orientation.Research limitations/implicationsThe study contributes to services literature by theorising SSW as a hierarchical structure and empirically validating the dimensions and micro-meso-macro levels that contribute to SSW.Practical implicationsThe SSW scale is a useful diagnostic tool for assessing levels of well-being across different systems and providing insights that can help develop interventions to improve the well-being of collectives.Originality/valueThe research is the first study to theorise the micro, meso and macro levels of service system well-being and operationally validate the SSW construct.
Delineating transformative value creation through service communications: an integrative framework
Authors: Tsiotsou Rodoula H. , Diehl Sandra 
Published: April 2022

PurposeTransformative value is a central tenet of transformative service research (TSR) because it affects individual and community well-being, quality of life and sustainability. Although transformative value plays a significant role in well-being, the literature suffers from a lack of sound interdisciplinary conceptual frameworks that delineate how transformative value is created in services throughout the service consumption process. Therefore, the purpose of this paper is to examine the nature and role of service communications during the various stages of the service consumption process to enable the creation of transformative value for people and the environment.Design/methodology/approachTo achieve the above goal, the authors integrate agenda-setting theory (media theory) combined with framing and relational dialectics (communication theories) as well as TSR.FindingsIn line with the objectives of the study, the authors propose an integrative framework named Transformative Value Creation via Service Communications (TVCSC) that explains how firms set their transformative corporate agendas through their dialectics with consumers, society and media. This transformative agenda is reflected in the marketing mix of their services (7Ps) as communicated with various means, physically and digitally (sales/frontline personnel, advertising, CSR, social media and website). Recommendations for a transformative marketing mix are provided. Furthermore, TVCSC illustrates how value is co-created in all customer–firm interactions via relationship dialectics throughout the service consumption process to result in transformative value outcomes.Research limitations/implicationsThe proposed framework identifies several research gaps and provides useful future research directions.Originality/valueThis is the first comprehensive framework that explains how transformative value is created through the various communications in services and is the outcome of value co-creation interactions of the service consumption process.
The causal factors influencing repurchase intentions of local tourists in Thailand during COVID-19 crisis
Authors: Laparojkit Sumana , Suttipun Muttanachai 
Published: April 2022

PurposeThis study aims to examine the causal factors of customer motivation, trust and loyalty, influencing the level of repurchase intentions of local tourists travelling during pandemic COVID-19 crisis in Thailand.Design/methodology/approachThe population of this study comprised all Thai local tourists travelling in Thailand. Using simple random sampling of local tourists on travel in Thailand, quantitative data were collected from 500 tourists as the sampling, representing Northern Thailand, North-Eastern Thailand, Central Thailand, Southern Thailand and Bangkok. Path analysis, including correlation matrix and factor confirmation, was used to test the causal factors influencing the level of repurchase intentions.FindingsMotivation trust, customer trust, customer loyalty and repurchase intentions of Thai domestic tourism were on a high level. In addition, there were positive influences of customer motivation, trust and loyalty on the level of repurchase intentions by local tourists travelling in Thailand.Originality/valueThe study results demonstrate that the social exchange theory can be used to explain the influences of customer motivation, customer trust and loyalty on repurchase intentions of domestic Thai tourism.
Dietary practice and associated factors among type 2 diabetic patients in Gambella region hospitals, Ethiopia
Authors: Teklemariam Tigist , Bidira Kebebe , Bacha Girma , Zewdie Asrat 
Published: April 2022

PurposeDietary management is one of the cornerstones of diabetes care and is based on the concept of healthy eating in the context of social, cultural and psychological influences on food choice. In Ethiopia, there is a scarcity of data on diabetic patients’ dietary practices, which undervalues their importance in diabetes management. Hence, this study assessed the level of proper dietary practice and its associated factors among type 2 diabetic patients in Gambella hospitals, Ethiopia.Design/methodology/approachAn institution-based cross-sectional study was conducted among 190 randomly selected diabetic patients in two hospitals in the Gambella region, Ethiopia. Data was entered into Epidata version 3.1 and analyzed using Statistical Package for Social Sciences (SPSS) version 25. Logistic regressions were used to check the association between dietary practice and explanatory variables. The adjusted odds ratio (AOR) with 95% confidence interval (CI) was used to assess the strength of the association between dependent and independent variables.FindingsMore than half (57.4%) of the study participants followed a healthy dietary practice. Getting nutritional education from doctors (AOR = 4.6; 95% CI: 1.6, 13.2, p = 0.031), having access to fruits and vegetables (AOR = 2.1; 95% CI: 1.1, 4.1,p= 0.018) and family involvement during patient counseling (AOR = 2.4; 95% CI: 1.9, 6.5,p= 0.021) were factors associated with good dietary practice.Research limitations/implicationsA self-reporting method was used rather than direct observation of patients’ dietary practices, which may result in recall bias.Practical implicationsAdherence to the recommended dietary practice among diabetic patients was relatively low. The integration of diabetes-based nutritional advice with family involvement and strengthening agricultural activities should be emphasized in the study area.Originality/valueThe two-hospital design of this study ensures that a representative sample of study subjects in the Gambella hospitals is obtained, which is useful for intervention strategies and activities. Data gathering tools that were standardized and verified for use by the World Health Organization were used.
Board diversity and corporate performance in a two-tier governance context
Authors: Kusumastati Widyahayu Warmmeswara , Siregar Sylvia Veronica , Martani Dwi , Adhariani Desi 
Published: April 2022

PurposeDiversity in the boardroom is a social factor that spurs public debate in academic and practical arenas. In a two-tier governance system, the question lingers on the impact of board of commissioners and board of directors’ diversity on a company’s performance. This study aims to investigate this issue based on a comprehensive set of diversity variables, namely, age, tenure, gender, education level, culture, functional expertise, industry experience, school of origin and “busyness.”Design/methodology/approachThe authors constructed diversity indices for board of directors and board of commissioners and used multiple linear regressions to test the hypotheses using samples of companies listed on the Indonesian Stock Exchange from 2014 to 2018.FindingsBoard of director (commissioner) diversity has no significant (a positive) impact on corporate performance. However, the latter does not moderate the relationship between board of director diversity and company performance.Research limitations/implicationsAlthough the theories of human capital and upper echelons are applied here, the results more likely support a contingency argument, as the effect of diversity may vary by company and period, hence leading to offsetting effects. Thus, the impact of diversity on corporate performance might be better observed through in-depth case studies.Practical implicationsThe positive impact of the board of commissioners’ diversity on firm performance might indicate the importance of close monitoring by this board. The results further suggest that appointment decisions of directors and commissioners from diverse backgrounds should be based on criteria other than financial performance.Originality/valueNo study has constructed comprehensive diversity indices of the board of commissioners and directors in a two-tier governance context. The study fills this gap.
Restored saltmarshes have low beta diversity due to limited topographic variation, but this can be countered by management
Authors: Lawrence Peter J. , Sullivan Martin J. P. , Mossman Hannah L. 
Published: April 2022

Abstract

Spatial heterogeneity of species (beta diversity) is an important attribute of ecological communities, but is less frequently considered when assessing restoration success than other aspects of diversity (gamma and alpha). Differences in beta diversity between restored and natural sites may arise due to differences in environmental heterogeneity.

We used a nested sampling design to survey plant communities and environmental conditions (elevation, redox potential and metrics of topography) on four pairs of restored and natural saltmarshes. We assessed whether there were differences in both alpha and beta diversity between natural and restored sites and analysed their environmental drivers.

Topography was an important driver of plant alpha diversity and beta diversity on saltmarshes. The effects of topography were partly indirect, mediated though changes in redox potential, but topography also influenced plant communities independently of both elevation and redox.

Restored saltmarshes were less heterogeneous in topography than natural marshes. This reduced topography was reflected in lower beta diversity; plant communities 1 m apart in natural marshes were as dissimilar as those found 20 m apart in restored marshes.

Large‐scale topographic manipulation carried out at one site a decade after initial restoration successfully increased topographic heterogeneity and increased beta diversity when surveyed 3 years after manipulation. These changes were still evident when resurveyed after a further 2 years.

Synthesis and applications. Increasing environmental heterogeneity can improve restoration outcomes by increasing beta diversity on restored sites. The effect of environmental heterogeneity is likely to be particularly strong within intertidal habitats such as saltmarshes, where small changes in topography can determine whether a species can occur at a given location. Topographic manipulation is a feasible post‐restoration technique that can be applied to ensure restored saltmarshes better meet policy targets of biological, physical and functional equivalence with natural marshes.
Even short‐term revegetation complicates soil food webs and strengthens their links with ecosystem functions
Authors: Wang Bing , Zhu Yuhe , Chen Xiang , Chen Dima , Wu Ying , Wu Liji , Liu Shengen , Yue Linyan , Wang Yang , Bai Yongfei 
Published: April 2022

Abstract

Degradation of dryland ecosystems is a worldwide problem caused by climate change and human activities. To restore these degraded ecosystems, governments have implemented projects that often include revegetation, but we still lack an understanding of how soil food webs and ecosystem functions are affected by revegetation.

By conducting a large‐scale revegetation experiment under two degradation intensities (low and high) on the Inner Mongolian degraded grassland, we tested the effects of revegetation on primary producers (plants), key components of soil food webs (bacteria, fungi and nematodes) and ecosystem functions (soil C and N mineralization).

After 4 years, revegetation greatly increased the biomass of plants and soil bacteria and fungi but had less effects on soil nematode functional groups. Revegetation increased vegetation and bacterial diversity and soil C and N mineralization rates, altered the structures of vegetation and soil microbial communities, but did not affect soil fungal or nematode diversity.

The stronger effects of revegetation on plants, soil bacteria, soil fungi and soil nematodes in plots with low degradation intensity than in plots with high degradation intensity indicated that future revegetation efforts should consider the degree of degradation. Revegetation also increased the interactions among plants, soil food webs and ecosystem functions, indicating that the revegetation‐induced changes in soil food webs could facilitate the recovery of soil nutrients and vegetation productivity in degraded grasslands.

Synthesis and applications. The effects of revegetation were stronger on plants (primary producers) and soil micro‐organisms (intermediate trophic levels) than on soil nematodes (higher trophic levels), and even short‐term revegetation increased the complexity of soil food webs and strengthened their relationships with soil functions in degraded grasslands. These results highlight the effects of restoration on multiple trophic levels in degraded drylands, and suggest that some aspects of plant–soil interactions in global drylands could be rapidly improved by appropriate restoration.
Warming may extend tree growing seasons and compensate for reduced carbon uptake during dry periods
Authors: Grossiord Charlotte , Bachofen Christoph , Gisler Jonas , Mas Eugénie , Vitasse Yann , Didion‐Gency Margaux 
Published: April 2022

AbstractWarming and drought alter plant phenology, photosynthesis and growth with important consequences for the global carbon cycle and the earth's climate. Yet, few studies have attempted to tease apart their effects on tree phenology, particularly leaf senescence, and on source and sink activity.We experimentally assessed the single and combined effects of warming and reduced soil moisture on the phenology (leaf‐out and senescence date, growing season length) and above‐ground sink (height and diameter growth, leaf area and Huber values) and source activity (net photosynthesis, photosynthetic efficiency, chlorophyll concentration and total carbon [C] uptake) of two tree species with distinct strategies to deal with drought: European beech and pubescent oak.Warming advanced leaf‐out, irrespective of soil moisture levels, particularly in oak and to a lower extent in beech, leading to a prolonged growing season in oak but not beech. No impacts of warming on senescence timing were found for both species. Reduced moisture had little impact on the phenology of both species. Warming‐induced advances in phenology and higher photosynthetic efficiency increased the annual C uptake for oak and compensated for the reduced photosynthetic activity in the presence of reduced moisture. Conversely, for beech, source activity, including yearly C uptake, was lower in all treatments than the control, indicating no compensation of the C budget by phenological shifts.Synthesis. Our results demonstrate that a warming‐driven earlier activity and higher photosynthetic efficiency compensates for reduced photosynthesis during hot and dry periods, but only for pubescent oak, which is a rather drought‐tolerant species. Current predictions of warming‐induced mitigation effects through extended C uptake seem incorrect for beech.
Use of induction of labour and emergency caesarean section and perinatal outcomes in English maternity services: A national hospital‐level study
Authors: Gurol‐Urganci Ipek , Jardine Jennifer , Carroll Fran , Frémeaux Alissa , Muller Patrick , Relph Sophie , Waite Lara , Webster Kirstin , Oddie Sam , Hawdon Jane , Harris Tina , Khalil Asma , van der Meulen Jan ,   National Maternity and Perinatal Audit Project Team
Published: April 2022

AbstractObjectiveTo assess the association between hospital‐level rates of induction of labour and emergency caesarean section, as measures of ‘practice style’, and rates of adverse perinatal outcomes.DesignNational study using electronic maternity records.SettingEnglish National Health Service.SampleHospitals providing maternity care to women between April 2015 and March 2017.Main outcome measuresStillbirth, admission to a neonatal intensive care unit and babies receiving mechanical ventilation.ResultsAmong singleton term births, the risk of stillbirth was 0.15%, the risk of admission to a neonatal intensive care unit was 5.4% and the risk of mechanical ventilation 0.54%. There was considerable between‐hospital variation in the rate of induction of labour (minimum 17.5%, maximum 40.7%) and in the rate of emergency caesarean section (minimum 5.6%, maximum 17.1%). Women who gave birth in hospitals with a higher rate of induction of labour had better perinatal outcomes. For each 5%‐point increase in induction, there was a decrease in the risk of term stillbirth of 9% (OR 0.91, 95% CI 0.85–0.97) and a decrease in the risk of mechanical ventilation of 14% (OR 0.86, 95% CI 0.79–0.94). There was no significant association between hospital‐level induction of labour rates and neonatal unit admission at term (p > 0.05). There was no significant association between hospital‐level rates of emergency caesarean section and adverse perinatal outcomes (all with p > 0.05).ConclusionsThere is considerable between‐hospital variation in the use of induction of labour and emergency caesarean section. Hospitals with a higher rate of induction had a lower risk of adverse birth outcomes. A similar association was not found for caesarean section.
Informing the Alfred Registry for Emergency Care Project: An analysis of presenting complaint documentation in an emergency department
Authors: White Matthew , O'Reilly Gerard M , Mitchell Rob D , Noonan Michael , Hiller Ryan , Mitra Biswadev , Paton Andrew , Pristupa Kathryn , Luckhoff Carl , Smit De Villiers , Cameron Peter A 
Published: April 2022

AbstractObjectiveTo assess the feasibility of an ED presenting complaint (PC) tool that categorised all ED PCs into 10 categories.MethodsA retrospective analysis of 1445 consecutive patient encounters was conducted. The primary outcome was the frequency of use of the 10 PC categories.ResultsOf the 1203 patient encounters meeting inclusion criteria, the PC tool was completed by clinicians in 574 (47.7%). When completed, the tool's 10 options were selected for most presentations (72.3%).ConclusionThe PC tool captured the majority of presenting complaints in 10 categories. External validation is recommended.
Temporal transcriptome reveals that circadian clock is involved in the dynamic regulation of immune response to bacterial infection in Bombyx mori
Authors: Qiu Jian‐Feng , Cui Wen‐Zhao , Zhang Qiang , Dai Tai‐Ming , Liu Kai , Li Jiang‐Lan , Wang Yu‐Jun , Sima Yang‐Hu , Xu Shi‐Qing 
Published: April 2022

AbstractThe circadian clock plays a critical role in the regulation of host immune defense. However, the mechanistic basis for this regulation is largely unknown. Herein, the core clock gene cryptochrome1 (cry1) knockout line in Bombyx mori, an invertebrate animal model, was constructed to obtain the silkworm with dysfunctional molecular clock, and the dynamic regulation of the circadian clock on the immune responsiveness within 24 h of Staphylococcus aureus infection was analyzed. We found that deletion of cry1 decreased viability of silkworms and significantly reduced resistance of larvae to S. aureus. Time series RNA‐seq analysis identified thousands of rhythmically expressed genes, including immune response genes, in the larval immune tissue, fat bodies. Uninfected cry1 knockout silkworms exhibited expression patterns of rhythmically expressed genes similar to wild‐type (WT) silkworms infected with S. aureus. However, cry1 knockout silkworms exhibited a seriously weakened response to S. aureus infection. The immune response peaked at 6 and 24 h after infection, during which “transcription storms” occurred, and the expression levels of the immune response genes, PGRP and antimicrobial peptides (AMPs), were significantly upregulated in WT. In contrast, cry1 knockout did not effectively activate Toll, Imd, or NF‐κB signaling pathways during the immune adjustment period from 12 to 18 h after infection, resulting in failure to initiate the immune responsiveness peak at 24 h after infection. This may be related to inhibited silkworm fat body energy metabolism. These results demonstrated the dynamic regulation of circadian clock on silkworm immune response to bacterial infection and provided important insights into host antimicrobial defense mechanisms.