bluuebunny/crossref_metadata_2025_split huggingface dataset:
The Connection Between Your Employees and Customers
Authors: K R Subramanian 
Published: February 2022

As a business, you strive for acquiring and retaining happy customers. However, many businesses do not realize that the process starts with their employees and their job satisfaction with the company. This is one of the most undervalued aspects of developing a durable customer base. The employees want to feel the same way as their customers in their relationship with the company as everyone wants to feel appreciated. One of the negative impacts of modern technology is that many goods and services are turned into commodities. The quality of the service your employees provide is of paramount importance and this happens when employees are fully engaged. Connected employees are the employees who provide great customer service and a unique experience. Such cumulative experiences have progressively become the predominant motivation for customers to buy. Customers need to receive excellent products and services in order to spend their hard earned bucks. Of course yes, it is employees who will provide them this exceptional product or service. If the employees are miserable in their jobs this affects morale, innovation, and customer relationships and which does not translate into a great product and/or service. This is the connection between employees and customers
Risk Management Practices and Profitability of Microfinance Banks in Rwanda A Case of Urwego Bank
Authors: Gahongayire Lydia , Kamande Mercyline 
Published: February 2022

Financial institutions are major players in the economic development of a country by offering channels through which funds flow from one source to another. However, they are faced with numerous risks in their daily operations. The main goal behind the current research was to assess the effect of risk management practices on the profitability of microfinance banks in Rwanda, a case of Urwego Bank. Both descriptive and correlational research designs were used. Data was collected from the targeted population of 113 employees in Urwego Bank who were considered for the sampling using the census method. The data was collected using structured questionnaire and interview guide for key informants. The research instrument reliability test was done using Cronbach’s alpha test while the validity was achieved through revision of the questionnaire after a pre-test is conducted. The data that collected was analyzed using SPSS through which data was presented using frequency tables, descriptive statistics, and regression analysis. The findings on risk assessment revealed that 77.8% of the respondents agreed that they can conduct risk identification. A total of 63.4% of the respondents agreed on the importance of risk classification. The regression analysis revealed that there is combined effect of risk measurement, risk identification and risk classification on the profitability of the bank giving an R2 of 0.418. On whether having control measures within a bank can greatly assist in effective risk management, 82.5% of the respondents agreed. 73% of the respondents agreed that risk mitigation strategies are effective ways of reducing the possibility of occurrence of risk and their impact in an organization. 74.1% of respondents showed that risk financing is important for the Bank in its management of risk. Further, regression analysis showed the model was fit at 5% and an R2=0.582 indicating that the changes in profitability of the Bank are influenced by risk control measures. The regression model regarding the risk monitoring was found to be significant and an showing that the profitability in Urwego Bank is influenced by risk monitoring processes. The overall regression model was significant and an R2=0.536 and showed that risk management practices should be practiced in totality to ensure that effective results are obtained. Therefore, the researcher recommended that policy makers and supervisors, including the central bank, should be more vigilant in promulgating the culture of risk management in the banks especially for microfinance banks which are few in the industry.
Engaging Education About Risks of Opioid Use With Patients Before Elective Surgery of the Lower Extremity Did Not Reduce Postoperative Opioid Utilization: A Randomized Controlled Trial
Authors: Rhon Daniel I. , Greenlee Tina A. , Mayhew Rachel , Boyer Christopher , Laugesen Mary , Roth Julia , Dowd Thomas C. , Gill Norman W. 
Published: February 2022

Introduction:
After elective orthopaedic surgery, many individuals go on to become long-term opioid users. Mitigating this risk has become a priority for surgeons, other members of the medical care team, and healthcare systems. The purpose of this study was to compare opioid utilization after lower extremity orthopaedic surgery between patients who received an interactive video education session highlighting the risks of opioid use and those who did not.

Methods:
Patients undergoing elective surgery of the lower extremity in the orthopaedic clinic at the Brooke Army Medical Center between July 2015 and February 2017 were recruited at their preoperative appointment and randomized in a 1:1 ratio to receive a one-time interactive opioid education session or usual care education. Unique days' supply of opioids and unique prescriptions were compared using a generalized linear model. Individuals were also grouped by whether they had become long-term opioid users after surgery, and frequencies within each intervention group were compared.

Results:
There were 120 patients, 60 randomized to each group and followed for 1 year. There were no significant differences between opioid days' supply (mean diff = 8.33, 95% confidence interval −4.21 to 20.87) and unique prescriptions after surgery (mean diff = 0.45, 95% confidence interval −0.25 to 1.15). Most participants did not have any opioids past the initial 30 days after surgery, regardless of intervention (n = 77), and only three became long-term opioid users (one in usual care and two in interactive education). Sixteen in usual education and 18 in enhanced education filled at least one prescription in 6 months or later after the surgical procedure.

Conclusion:
Opioid use beyond 30 days of surgery was no different for participants who received enhanced education compared with usual education. Few became long-term opioid users after surgery (2.5%), although 28.3% were still filling opioid prescriptions 6 months after surgery.
PROGRAM SOSIAL BANK INDONESIA: PELATIHAN PENGEMBANGAN DESTINASI WISATA DI PULAU MARATUA DAN PULAU DERAWAN, KABUPATEN BERAU, KALIMANTAN TIMUR
Authors: Adriani Yani , Rugarmika Rikeu , Raksapati Abadi 
Published: February 2022

Pusat Perencanaan dan Pengembangan Kepariwisataan (P-P2Par) ITB pada pertengahan tahun 2020 menyelenggarakan Program Sosial Bank Indonesia (PSBI)-Kantor Perwakilan Bank Indonesia di Provinsi Kalimantan Timur. Program sosial ini berlangsung selama tiga tahun (2020-2022) di Kabupaten Berau.
Kedua rangkaian kegiatan ini diharapkan dapat menunjang pengembangan kepariwisataan berskala nasional dan internasional di Pulau Derawan dan Maratua
Analysis of the influence of intangible assets on the performance of Brazilian companies
Authors: Aguiar Gabriel de Almeida , Tortoli Julia Peres , Figari Anelise Krauspenhar Pinto , Pimenta Junior Tabajara 
Published: February 2022

Purpose – The study aims to analyze the relationship between intangible assets and the economic performance of Brazilian public companies. Design/methodology/approach – We calculated the Degree of Intangibility (DI) to segregate companies into two groups: intangible-intensive and tangible-intensive in a sample of Brazilian public companies from 2012 to 2016. We applied the Mann-Whitney test to verify whether there were statistically significant differences between these two groups of companies concerning the Operating Margin, Return on Equity, Return on Assets, Market Value Added and Earning per Share. Findings – The results show that intangible-intensive companies presented higher economic performance in most part of the indicators and years analyzed. In addition, we did not find significant results for Earnings per Share, although the signed rank sum mean values of intangible-intensive are higher than tangible-intensive companies in most part of the years. Practical implications - The findings seek to contribute to discussions about the importance of intangible resources as determinants of competitive advantages and reflecting in higher economic performance, and thus increasing market value. In this sense, investments in intangible resources can be applied in adopting initiatives in markets and definition of strategic positions in companies. Finally, our study seeks also to contribute to capital markets since the relationship between intangible assets and economic performance can be useful in detecting investment opportunities. Originality/value – Previous studies analyzed the relationship between intangible assets and economic performance with other periods and samples. We also measured different proxies for economic performance as Operating Margin, Return on Equity, Return on Assets, Market Value Added and Earnings per Share.
The congruence of SDG communication in formal and informal channels performed by self-titled sustainable companies
Authors: Oliveira Paulo Roberto Vieira de , Alberton Anete , Kreich Mateus 
Published: February 2022

Objective – Identify whether companies with substantial aspects related to sustainability and corporate social Responsibility (CSR) with high market values are consistent with what is presented in sustainability reports with posts on social media.
Methodology – The virtual communities investigated were based on Interbrand rankings, the most valuable brands, and the Dow Jones Sustainability Index. Twitter was the social network chosen and elements of the netnography approach were used together with content and document analysis, in addition to network analysis exploration, with support of UCINET.
Results – The hashtags most adopted by companies were #ClimateChange, #CleanEnergy, #climate, #climateaction, which are directly related to the Sustainable Development Goals – SDGs. The results showed that companies had communicated their actions related to the SDGs through the social network Twitter. However, some of them still do not adequately explore this tool.
Limitations/Research implications - As a limitation of the research, it was not easy to locate some communities in which companies publish their hashtags referring to the SDGs. In addition, some companies do not present the actions related to the SDGs in their sustainability reports.
Originality - The use of network analysis and content and document analysis proved to be effective in obtaining the results. This element is understood as an essential methodological contribution due to its originality in the communication of sustainable actions.
Beyond Heaven and Earth
Authors: Levy Gabriel 
Published: February 2022

An approach to understanding religion that draws on both humanities and natural science but rejects approaches that employ simple monisms and radical dualisms.
In Beyond Heaven and Earth, Gabriel Levy argues that collective religious narratives and beliefs are part of nature; they are the basis for the formation of the narratives and beliefs of individuals. Religion grows out of the universe, but to make sense of it we have to recognize the paradox that the universe is both mental and material (or neither). We need both humanities and natural science approaches to study religion and religious meaning, Levy contends, but we must also recognize the limits of these approaches. First, we must make the dominant metaphysics that undergird the various disciplines of science and humanities more explicit, and second, we must reject those versions of metaphysics that maintain simple monisms and radical dualisms.
Bringing Donald Davidson's philosophy—a form of pragmatism known as anomalous monism—to bear on religion, Levy offers a blueprint for one way that the humanities and natural sciences can have a mutually respectful dialogue. Levy argues that in order to understand religions we have to take their semantic content seriously. We need to rethink such basic concepts as narrative fiction, information, agency, creativity, technology, and intimacy. In the course of his argument, Levy considers the relation between two closely related semantics, fiction and religion, and outlines a new approach to information. He then applies his theory to discrete cases: ancient texts, modern media, and intimacy.
Critical Appraisal of Curriculum Design of Academic Courses Launched Under the Faculty of Allied Health Sciences, Datta Meghe Institute of Medical Sciences (Deemed to be University) in Academic Year 2020-2021 with Reference to Typing of the Said Courses And Adherence to the Principles of Curriculum Design – A Study Protocol
Authors: Mishra Gaurav , Dhok Archana , Dhande Rajasbala , Singh Rohan , Patwa Prerna 
Published: February 2022

Background: Talking about the present scenario of curricula, it is essential to test whether curricula are in conformity with the standard guidelines and principles of curriculum design and centricity and orientation.
This present study deals with aspect of adherence to principles of curriculum design as well as centricity and orientation of the curricular framework with reference to curricula of all academic courses under Allied Health Sciences started in the academic year 2020-2021 in Datta Meghe Institute of Medical Sciences (deemed to be university) as against principles of curriculum design and centricity of curricula.
Aim and Objectives: To critically appraise the curriculum of academic courses launched under the faculty of Allied Health Sciences, Datta Meghe Institute Of Medical Sciences (deemed to be university) in academic year 2020-2021 with reference to typing of the said courses and adherence to the principles of curriculum design.
Methods:-
Type of Study: Descriptive study.
Duration of Study: 6 months.
Place of Study: School of Health Professions Education and Research Datta Meghe Institute of Medical Sciences, Sawangi (Meghe), Wardha.
Generation of a draft of the curriculum of academic courses included in the present study with reference to their typing and also taking into account the level and degree of commensuration of the same with principles of curriculum design along with recommendations if any.
Conclusion: All conclusions in conformity with the aim and objectives of the present study will be drawn after proper statistical analysis.
Postpartum Vitamin-D Deficiency and its Relations with Sociodemographic Factors
Authors: Choudhary Amruta , Deshmukh Snehal , Ambad Ranjit , Inamdar Saunetra , Jha Roshan Kumar 
Published: February 2022

Background: Deficiency of Vitamin D or 25(OH) cholecalciferol is a severe health problem worldwide. Vitamin D is essential for calcium and bone metabolism and protects against various autoimmune disorders, cardiovascular diseases, chronic infections, cancers, and infertility. It also plays a vital role in pregnancy. During pregnancy, the fetus acquires their vitamin D from their mother and r the first few months of life after delivery, particularly in breastfed infants. Deficiency of Vitamin D in infants can lead to rickets, respiratory infections, allergic diseases, heart failure.
Aims and Objective: To investigate the prevalence of vitamin D deficiency in the postpartum period and to study its relation with the sociodemographic characteristics of the patients.
Materials and Methods: This was cross-sectional observational study was conducted over one year. Sociodemographic characters and serum concentrations of vitamin D in the 25(OH)D were compared.
Results: To a total of 550 patients were enrolled. The mean age of patients was 26.5 years, around 58% of patients were from the peri-urban area, maximum number of patients were primiparous. Around 90% of patients did not have any sun exposure on a regular basis. Around 59% of enrolled patients were either unbooked or had only one antenatal visit. The mean plasma concentration of 25(OH)D in postpartum patients was 27.6ng/mL. No association was found between sociodemographic factors studied and vitamin D concentration.
Conclusion: This study showed the higher prevalence of vitamin D deficiency in India's postpartum patients despite having abundant sunlight and identifies the need for supplementation of vitamin D in pregnancy and postpartum. This supplementation has to be followed routinely in hospitals in obstetric management protocol.
Advantages and Disadvantages of Endodontic Management
Authors: Anees Fharreeha Fathima , Premavathy Dinesh 
Published: February 2022

Introduction: Root canal treatment is a sequence of treating infected pulp of the tooth which is intended to result in elimination of infection and protecting and restoring the tooth from future microbial invasion.
Aim: The aim of the present study is to create awareness among outpatients on the advantages and disadvantages in before and after root canal treatment.
Materials and Methods: The questionnaire based survey was conducted among 101 patients in Saveetha Dental College and Hospitals. The participants range from 20-56 years above Main objective of performing root canal treatment is to eliminate bacteria from the infected root canal system/ remove the inflamed pulp tissue and close it with biological material. Root canal treatment done well then regardless of the number of visits, will create a favorable environment for healing.
Results: The observed results in the present study were depicted in pie charts and results were analysed using SPSS.
Conclusion: The recent advances in endodontics technology attract dental material a lot as they complete the root canal treatment in a couple of days periapical tissue undergoes a lot of changes.
Effect of Mouthwashes and Brushing Simulation on the Surface Roughness of a Bulk Filled Composite Resin - An in vitro Study
Authors: Pradeep Rajasri , Ganesh S. Balaji 
Published: February 2022

Introduction: Dental caries is one of the most common chronic diseases seen in the world and it’s restoration is one among the most common procedures done by dentists throughout. In this article the influence of mouthwashes and simulated tooth brushing on the surface roughness of a bulk filled composite resin is checked. The aim of the study is to analyse the effect of mouthwashes and brushing simulation on the surface roughness of a bulk filled composite resin.
Materials and Methods: The present study was an in vitro study conducted in a university dental hospital located in Chennai. The bulk fill composite resin (ivoclar vivadent brand) was manipulated into putty moulds. The specimens were divided into two groups, group 1 and group 2. Two mouthwashes were selected namely chlorhexidine gluconate and betadine 2%. Group 1 was subjected to immersion in chlorhexidine gluconate and group 2 was subjected to immersion in betadine. Ra, Rq and Rz surface roughness values of these specimens was calculated before immersion in mouthwash. The brushing was performed, with a dentifrice slurry (Colgate and distilled water). Each specimen was subjected to toothbrushing with a soft toothbrush. The specimens underwent 1000 cycles of brushing after which the surface roughness analysis was performed. Toothbrush simulator ZM 3.8 and a stylus profilometer (Mitutoyo SJ-310) was used. For statistical analysis, independent sample t test using SPSS statistics version 22.0 was done.
Results: The mean value of group 1 Ra and group 2 Ra was 0.030 and the p value was 0.000. The mean value of group 1 Rq and group 2 Rq was 0.0239 and 0.0215 respectively and the p value was found out to be 0.134. The mean value of group 1 Rz and group 2 Rz was 0.0030 and 0.0035 respectively and the p value was found to be 0.033. There was no significant changes in surface roughness values between the groups after brushing simulation.
Conclusion: Within the limitations of this in vitro study, we found that composite resin samples immersed in chlorhexidine and povidone iodine mouthwash had similar surface roughness values after brushing simulation.
Consumption of C4b-binding protein (C4BP) duringin vivoactivation of the classical complement pathway
Authors: BERGAMASCHINI L , MIEDICO A , CICARDI M , COPPOLA R , FAIONI E N , AGOSTONI A 
Published: July 2002

SUMMARYC4BP has a central role in regulating the classical complement (C′) pathway, but it is still uncertain whether or not it is consumed during in vivo complement activation. Attempts to demonstrate changes in C4BP plasma levels in systemic lupus erythematosus and essential mixed cryoglobulinaemia have failed, probably due to up-regulation of this protein during the inflammatory reaction. We have studied one patient with severe post-transfusion complement-mediated anaphylaxis (CMA), and 67 patients with hereditary C1 inhibitor deficiency (hereditary angioedema (HAE)). The first of these two conditions is characterized by the absence of systemic inflammatory reaction and the second by acute and chronic activation of the C′ classical pathway. C4BP, C4BP–C4b complex, and soluble terminal C′ complex (sC5b-9) were measured in the patients' plasmas by ELISA techniques and C3a and C4a by radioimmunoassays. In CMA, 15 min after the transfusion, there was a massive C′ activation, with increases in C4a, C3a, sC5b-9, C4BP–C4b complexes and decreases in C4, C3 and C4BP. All parameters reverted to preinfusion values within 24 h. Depletion of C4 was correlated with that of C4BP. In patients with HAE, the median value of C4BP (83% range 54–165) was significantly lower (P &lt; 0.0001) than in normal controls (99% range 70–159), with no difference between patients in remission or during acute attacks. C4BP–C4b complexes could not be detected in HAE patients. The results of this study indicate that C4BP is consumed in vivo during acute, and possibly during chronic activation of the C′ classical pathway, and that this protein, after interaction with C4b, not longer circulates in plasma.