bluuebunny/crossref_metadata_2025_split huggingface dataset:
Use of Knowledge Management Strategies to Prevent Knowledge Loss in a Government Agency
Authors: Hlongwane Ike , Molekwa Kamogelo 
Published: September 2023

There is increasing evidence that tacit knowledge is “the important strategic resource that assists in accomplishing a task (Woo, 2004).” According to Haughton (2021), Knowledge is a valuable asset, and managing that knowledge is now recognised as a significant contributor to organizations in the current business climate’. When people with expertise leave a job, the organization often loses critical tacit knowledge because the person did not pass it on to others. This knowledge gap can be costly and time-consuming or impossible to replace (Leonard, 2014). However, government institutions and agencies are known to be not good when it comes to knowledge management (KM) implementation and thus often suffer knowledge loss when employees/people with expertise leave a job, retire, or pass away. A qualitative study was conducted in one of the government agencies which has recently embarked on KM initiatives to find out what their strategies and challenges are in preventing knowledge loss. The study used the Knowledge Management Capability Assessment Tool (KM CAT) theory to assess KM initiatives in the agency. The data was collected by purposefully interviewing senior officials/managers in the agency’s KM directorate. Despite the results of the study revealing that there are several challenges experienced by the agency in its endeavour to implement an effective and efficient KM process and strategy to help stem the tight against loss of knowledge, there are signs of good improvement. However, the agency needs to be resolute in its adoption of a systematic approach to KM to ensure the full utilisation of the organisation’s knowledge base, coupled with the potential of individual skills, competencies, thoughts, innovations, and ideas to create a more efficient and effective organisation.
The Concept of a Subsystem to Support the Management of the Protection of Intangible Assets of Companies from a Behavioural Perspective
Authors: Kobis Paweł 
Published: September 2023

The human factor is the biggest challenge for enterprises in providing the expected level of security, whereas the lack of educated personnel is one of the key problems in building an effective system for protection against data and information threats. A human being is a non-programmable element of the system and it is difficult to predict his or her behavior in information management processes and in the face of a specific event. Humans cannot be programmed like some security applications or hardware solutions with predictable performance. Human actions very often have a stochastic effect on the operation of the system. They can be ill-considered, haphazard, affected by emotions, and taken without due attention and adequate knowledge and experience (Pham et al., 2019). All these imperfections are exploited by those whose goal is to destroy or obtain information. According to data published by several information security companies, attacks carried out by purpose-built bots and web applications that exploit a technical factor (e.g., system vulnerabilities) are becoming increasingly rare, and are being replaced by attacks in which human interaction is a key factor. The curiosity and trust, leading well-meaning individuals to click, install, open, and send information, are being exploited by cybercriminals who are increasingly adept at using social engineering techniques.
The aim of the present paper is to discuss the theoretical basis of information security issues from the behavioral perspective and to present the concept of a subsystem that implements measures to minimize the impact of the human factor on the emergence of threats to the intangible resources of a business entity. The concept is to create an information and organizational space to support the operation of the traditional information security management system in small and medium-sized enterprises. The concept is presented using the object-oriented approach which focuses on the functional elements of the system, and the subject-oriented approach, which takes into account the relationships between the various individuals who affect the security of the information system. The author's models of each approach were presented along with a description of how they work.
The Place of Academia in the Knowledge Triangle: How Students Recognize the Role of Scientists for Building an Innovation Ecosystem
Authors: Georgiev Dilyan , Antonova Albena , Gourova Elissaveta 
Published: September 2023

Abstract: Universities traditionally play a central role in building a thriving knowledge and innovation ecosystem. However, in many Central and Eastern European (CEE) countries, universities and research centres are hardly recognized by students as attractive places for career development or as partners for successful business endeavours. Many factors can explain why the public image of scientists in countries like Bulgaria is underestimated: from low investments and under-financed research to old research infrastructure, poor media coverage, low international mobility and lack of interest from local businesses. At the same time, new opportunities and investments remain hidden for students and young people who remain sceptical about pursuing a research career. Considering this, the paper aims to explore the main challenges for positioning Academia back in the centre of the innovation ecosystem. Starting with a short overview of the main pillars of the knowledge triangle, it further enlarges the analysis with the role of the new national institutions (such as Centre of Excellence and Centres of Competence) within the modern innovation ecosystem. Focusing on the researchers’ role, the paper summarizes how universities can further help to strengthen the knowledge sharing within the society. The paper is structured as follows. The literature review identifies the main components of the thriving innovation ecosystem, considering some of the pressing national and international challenges, recent technology opportunities and public expectations. Then, it presents the EU-level initiative – the European Researchers Night (ERN) role in boosting public awareness and interest in science. More specifically, it explores the K-TRIO project activities in Bulgaria from a knowledge-sharing perspective. In the next part it analyses the opinions of about 107 ICT students who took part during the last year in surveys and round tables dedicated to the role of researchers, research careers and research opportunities for building a sustainable innovation ecosystem. The outcomes of the surveys and round table discussions are presented along with the main conclusions and lessons learned, summarizing their perceptions, prejudices and recommendations. The last part highlights how working with young people and attracting them to Academia can boost its importance for the innovation ecosystem.
Domain Applications of Project Management Knowledge (DAPMK): Beneficial Knowledge Transfer and Soft Skill Development for Life-long Enhancement
Authors: Khilji Nasrullah , Roberts Stephen , Middleton-Baker George 
Published: September 2023

The focus of higher education in the developed economies of the Global North has steadily shifted since the 1970s from being dominantly rooted in academic knowledge and learning as an end in themselves towards a wider perspective. The needs of the professions, careers and employability were present then, but were generally a secondary concern for the HEIs. The expansion of HE across more diverse populations has produced successive changes in curriculum and more broadly in purposes, strategies, and philosophies of HE. Against the background of global, economic, societal, and technological changes, the need to maintain ‘traditions’ but with wider relevance to society, personal adaptability, and capability as well as support for lifelong careers and learning have come to impact, HE main agendas.
Most undertakings in life require the ability to define requirements, shape responses and form processes which will lead to achieving desired goals. In short, this is the nature of ‘project’ as a concept and of project management as a means to undertake what is necessary. This paper reports on how the concepts and techniques of Project Management (PM) can be beneficially transferred in a process of soft skill development for life-long enhancement in the transitions from HE to employability and career. A project was set up at University of West London as part of their knowledge transfer activities. The researchers have established ‘proof of concept’ and are currently trialling pathways for providing learning opportunities with knowledge transfer and soft skill enhancement. The opportunity to adapt the root concepts of PM to any domain carries enormous potential for enhancing HE outcomes and for wider continuing education and skills development across communities.
Knowledge Sharing and Lean Manufacturing in Companies: An Empirical Investigation
Authors: Myszak Justyna Maria 
Published: September 2023

Manufacturing companies seeking to be competitive in the market must, in particular, accomplish time saving through precisely planned production processes. One of the main routes to reaching higher production efficiency is Lean Manufacturing (LM) by way of the methods and tools that it brings. However, the key to successful implementation of LM is the employees’ approach to knowledge sharing, an essential component for continuous improvement. This paper is an empirical study whose purpose is to answer the following question: Is knowledge sharing more widely adopted (and if so, how exactly) by companies who have implemented Lean Manufacturing, compared to those who have not?As a result of literature studies, six types of knowledge sharing were identified, related to the way knowledge is shared (formal and informal knowledge sharing), knowledge sharing strategies (codification and personalization strategies) and the scope of knowledge that the company focuses on in its core business (broad and deep knowledge).The relation between the use of LM and knowledge sharing types was examined based on a questionnaire survey conducted among 219 small, medium and large manufacturing enterprises operating in North-West Poland. The data analysis was performed using the ANOVA and post hoc tests.The results demonstrated a significant correlation between the companies’ use of the Lean Manufacturing concept and certain types of knowledge sharing. In particular, it was observed that, compared to the other companies, the companies showing wider use of LM practiced formal ways of knowledge sharing, used the knowledge codification strategy, and were more focused on development and dissemination of broad rather than specialized knowledge. The results also demonstrated that the knowledge sharing approach adopted by the companies was largely determined by other approaches and management methods. It also means that the processes related to knowledge sharing are components of Lean Manufacturing solutions applied in practice.
Distinguishing the Dimensions of Learning Spaces: A Systematic Literature Review
Authors: Lagrutta Rosaria , Carlucci Daniela , Santarsiero Francesco , Schiuma Giovanni , Lerro Antonio 
Published: September 2023

Nowadays, public and private organisations appear increasingly committed to fostering the skills necessary to deal with the challenges of the current scenario. From this perspective, public and private organisations are developing new spaces for learning. The notion of learning space draws its origin and main application in educational institutions. However, it constitutes a distinctive concept for all the organisational contexts in which the creation and management of knowledge and learning dynamics are enabling factors that support innovation and growth dynamics. Although several studies have already discussed the features characterising a learning space or a learning environment, the literature is fragmented and does not provide a comprehensive, fresh view of the learning space, its components, or its impact on learning processes and knowledge dynamics. This is particularly true in management literature. The research results synthesise data and knowledge gathered from the systematic literature review, providing researchers and practitioners with an integrative picture of the definitions of "learning space" and "learning environment" in the management literature and producing a descriptive framework that highlights the relevant dimensions that influence learning processes and knowledge dynamics.
Tacit Knowledge and Skills Transfer in a Family Business During Generational Succession
Authors: Cristofaro Concetta Lucia , Bonomi Sabrina , Reina Rocco 
Published: September 2023

The succession process remains a critical challenge in family businesses (Ramadani et al., 2015; Ramadani and Hoy, 2015), as this factor is connected to the low survival rate in the long term of the same. One of the reasons for this challenge may concern the successor's ability to adequately acquire the predecessor's silent and explicit knowledge and critical skills to maintain and improve the company's organizational performance. Much research focused on the successor profile (De Massis et al., 2008), highlighting the multiplicity of the skills requested. Recent studies show that the successor must have both hard and soft competence (Beeson, 2009). Hard skills refer to the technical skills related to work, cognitive skills, and traditional and learned skills (Bereiter and Scardamalia, 2006, Laker and Powell, 2011) or those objectively measurable and demonstrable skills, such as the ability to identify business opportunities, to develop a business vision, to create and manage business networks and their work (Bird and Jelinek, 1989; Chandler and Jensen, 1992; Charles-Pauvers et al., 2004, Laviolette, 2006). On the contrary, the transversal intangible and difficult-to-measure skills reflect "skills and traits that concern personality, attitude and behavior" (Moss & Tilly, 2001) as motivation, communication, team spirit, and trust in themselves.
Pertanto è essenziale trovare strumenti pratici, data la scarsa letteratura sul tema, per trasferire silenziose conoscenze, abilità, legittimità e credibilità, che sono di fondamentale importanza per i membri della famiglia di nuova generazione (Le Breton-Miller et al. , 2004).
Fatte queste premesse, il nostro lavoro mira a rispondere alle seguenti domande

Quali sono gli strumenti di conoscenza tacita utilizzati nel trasferimento delle conoscenze?
Quali di essi sono utili per trasferire le competenze?

La metodologia di questo lavoro prevede la somministrazione di un colloquio semi-strutturato con aziende familiari che stanno vivendo il passaggio generazionale o lo hanno vissuto.
Linking adult learning to knowledge management in a multigenerational workforce
Authors: Viterouli Mary , Belias Dimitrios , Koustelios Athanasios , Tsigilis Nikolaos 
Published: September 2023

The last years have born witness to immense shifts in the workplace environment; the way people work, their work expectations and work engagement have been modified by both internal and external factors. Distant or hybrid work is no longer a novelty. With increasing remote work becoming a norm, the need for knowledge management (KM) is more evident than ever before. In an era of digitalisation, information technology, social networking and artificial intelligence (AI) software, where the active workforce and knowledge capital of an organization is comprised by four different generations (Baby Boomers, Generation X, Millennials and Generation Z) the organizational memory and intellectual capacity have to be readdressed. Sustaining a long-term, competitive advantage entails, after all, knowledge management efficacy. How KM processes (knowledge creation, sharing/transfer, acquisition, storage/retrieval and application) are administered and organised is important. For the above reasons, the aim of this paper is to rejuvenate the concept of KM by integrating adult learning theories in the organizational learning culture, and addressing the four different age cohorts of employees. Collection of information and assessment of strategies, tactics and practices is conducted via a systematic review of the literature. The main contribution of this paper involves the way in which adult learning principles can smooth transitions, enrich skills and capabilities, and encourage the development of a collaborative multigenerational knowledge pool that can facilitate overall management. Furthermore, practical and theoretical implications are discussed, limitations are communicated, and opportunities are located that can further enhance knowledge management in the future.
Engagement of Actors in Expert Communities
Authors: Tikanmäki Ilkka , Ruoslahti Harri 
Published: September 2023

Recent scientific approaches and practical work-life developments aim to increase actor engagement to form expert communities. Solving common issues motivates stakeholders to collaborate and build trust to enable the co-creation of knowledge. This research is based on reading materials to understand how the engagement of actors in expert communities becomes viewed. The purpose of research-based development is to include actors in co-creation contexts. Gap analysis can be used to aid the planning of training implementation. Development processes are continuous and cyclical in nature. An open mind for change and a desire to learn are key to building competence. A plan for implementing development measures can help select learning methods that promote knowledge sharing and searching for new information. Measuring and evaluating learning can provide valuable feedback, which is needed to identify critical competencies and competence risks, and to promote the creation of a culture of learning.
A bibliometric analysis deconstructing research on how cognitive technologies affects man-machine collaboration.
Authors: Breunig Karl Joachim , Strand Tina Alexandra Ngo Schwabe 
Published: September 2023

This paper addresses knowledge work challenges relating to emerging cognitive technologies. The field of research addressing artificial intelligence (AI), and related topics, is rapidly increasing. However, despite this emerging interest, the currently body of published research remains complex and unstructured. In particular, it remains to be understood how these technologies is implemented and cause changes in man-machine collaboration. To inform this issue, we conducted a bibliometric analysis of extant literature on AI and man-machine collaboration to take stock of extant published research in order to provide a foundation upon which both future theory and practice can be built. We based our analysis of an exhaustive structured literature search of published academic research in Web of Science (WoS) until 2020. Using the keywords digi* AND transform* OR artificial intelligence, 8 728 articles were identified. The bibliometric analysis enabled us first to identify 202 relevant articles published within the fields of business and management, and subsequently to further narrowing our scope to 25 core contributions using bibliometric coupling. A content analysis of these 25 articles revealed that whereas there is a lot of attention to the technological complexities related to the emerging cognitive technologies, there is to date limited empirical descriptions of the consequences for individuals, organizations or value creation of adopting these technologies. Our study identifies four important dimensions of man-machine collaboration; Knowledge worker, Organization, Market, and Society. Moreover, our findings reveal extant research is inconclusive with respect to the forces affecting these dimensions as different authors record both proactive forces and constraining forces associated with each of the four dimensions. Our contribution, as well as, the identification of a core canon of relevant research articles provides a foundation upon which future research and practice can be built by identifying core dimension and the forces acting upon them.
Training Initiatives in a Cooperative Network: A Polish Case Study
Authors: Erickson Scott , Szafrański Maciej 
Published: September 2023

Paper applies an in-depth example to knowledge-development decisions made at the top levels of firms and their consistency with specific training initiatives arranged with third party educational providers. The unique access provided by the network in Poland at the core of this study yields insights at both levels, an opportunity not often available to academic researchers. Case study is employed. The cooperative training network includes multiple firms (five included here), thirty-eight vocational schools, and a technical university overseeing the program. Data collection including preparatory communication, periodic surveys, and additional in-depth interviews with companies as well as data provided by participating schools though only the quantitative survey results are included in this paper. Both firms and schools, as a proxy for participants, are pleased with training initiatives. Moreover, specific results on training initiatives varying by degree of company control and location (in-house, on-campus) provide insights on how firms can gain more control over the nature of the training (firm-specific knowledge) while still maintaining participant interest (often based on obtaining more industry-specific or occupational knowledge). The research is a case study and so not statistically extendable. The case study also takes place in Poland and describes a unique cooperative network including for-profit firms, vocational secondary schools, and a university. Results should be interpreted with some care, but at the same time provide unique depth and insight. Results provide useful guidance for firms participating in training partnerships as well as for schools joining in such partnerships. Specific feedback on the perception and acceptance of specific initiatives (e.g. internships) has been obtained. Brings together several streams of literature often not discussed in one place. Uses this perspective to analyze a unique cooperative network and provide unique depth to the discussion.
IC Theory and Public Healthcare
Authors: Pusenius Paula , Laihonen Harri , Lammintakanen Johanna 
Published: September 2023

The healthcare sector is in crisis worldwide and under pressure from various trends such as digitalization, economic recession, population ageing, and workforce shortfall. This challenges in particular public sector healthcare management’s ability to provide services and meet communities’ growing expectations. Although the value of healthcare organizations is largely based on intellectual capital (IC), such as the experience and skills of professionals, knowledge available through relationships, codified knowledge, and organizational culture, knowledge-related literature in healthcare management has previously focused more on knowledge management activities than on intangibles and their management. Moreover, the public sector is the least examined area in the lC literature. The literature on this specific aspect – IC in public healthcare – has so far focused largely on identifying different aspects of IC rather than recognizing its value in action. To contribute to this knowledge gap, this article studies the role of intellectual capital in public sector healthcare management to elaborate on this critical component of organizational survival, renewal, and performance. This study aims to elucidate what this topical context requires of the application of IC theory and how it can advance the theoretical approach. Based on a literature review and preliminary empirical data gathered through thematic interviews with knowledge management professionals in a public healthcare organization in the throes of major healthcare reform, this article draws on the importance of intellectual capital in the public healthcare sector.