bluuebunny/crossref_metadata_2025_split huggingface dataset:
Achieving efficiency and sustainability in digital retail supply chains: a systematic literature review and research agenda
Authors: El Bhilat El Mehdi , Hamidi L. Saadia 
Published: January 2025

PurposeThe current research examines digitalization and advanced technologies operationalization as a central feature of logistics management for efficient and sustainable retail business model in supply chain management. This study’s purpose is to present the main retail practices enforced for retail supply chain (RSC) digitalization and to provide a comprehensive analysis of retail industry digitalization as a fundamental enabler of achieving RSC efficiency and sustainability performance.Design/methodology/approachThis research conducts a five-step systematic literature review of 110 published empirical research articles selected from SCOPUS and Web of Science databases taking in consideration the principle of the deductive research approach in order to build up a condensed and unbiased synthesis of retail industry digitalization in achieving supply chain efficiency and sustainability. Furthermore, the current research employed a multiple correspondence analysis (MCA) to decipher the subject regions from the selected keywords and to build a cluster to comprehend the areas that retail digitalization impact supply chain efficiency and sustainability.FindingsThe outcomes indicate that for retailers, logistics practices embody the main sources of inefficiencies that dampen companies’ productivity and competitiveness. The investment in digital innovations and technologies represents a considerable opportunity to differ from the high competition and optimize more their operational performance in terms of efficiency and sustainability through supply chain links integration, logistics operations optimization, costs and waste minimization, resources management and customer behavior.Practical implicationsNumerous points have shed light on retail managers, digital officers and related partitioners for a deep and holistic comprehension of the digital transition of their firms’ business model and how can this transformation assist in achieving challenging issues faced by every industry which is maintaining operational sustainable efficiency. This framework could be used as a decision-making tool and develop a wide vision for every partner of the RSC on the potentials and opportunities that Industry 4.0 technologies can provide to address costs and resources management issues and to coordinate the corresponding investment efforts.Originality/valueThe traditional retail ecosystem in called into question facing today’s business world changes. This research contribution resides in the fact that it is one of the few research projects to concentrate on conceptualizing digitalization of logistics operations in RSC from for the effective retail processes improvement both from the efficiency and sustainability perspective.
Organizational readiness for issue polarization: how corporate political engagement can optimize organization-stakeholder issue discussion in social media environment
Authors: Lu Xuerong , Zhao Wenqing , van der Meer Toni G.L.A. , Jin Yan 
Published: January 2025

PurposeAs a sticky crisis challenge, toxic polarization continues to mutate and confront organizations and democratic society. How corporations engage stakeholders in social-political issue communication without exacerbating the situation unexpectedly, has become a critical question for corporate communicators and crisis managers. Taking a readiness approach to proactively manage polarization-triggered threats as corporations are engaged in social-political issue communication on social media, this study examines whether and how corporations might contribute to alleviating socio-political issue polarization and facilitating stakeholder issue engagement.Design/methodology/approachThe study is a 3 (corporate political engagement approach: pro-issue stance vs anti-issue stance vs political CSR) × 2 (stakeholder comment valence: positive vs negative) × 2 (issue: gun control vs refugee immigration) mixed-design online experiment conducted among 1,589 US adults.FindingsOur findings reveal both challenges and opportunities should a corporation choose to explicitly communicate its issue stance with stakeholders on social media: On one hand, it unavoidably increased stakeholders’ perceived issue polarization; on the other, the increased issue polarization perception seemed to motivate stakeholders to engage more in social-political discussion led by the corporation.Originality/valueOur findings showcased what type of corporate engagement in controversial social-political issues is more expected in terms of its impact on perceived polarization or political discussion among stakeholders, contributing theoretically and practically to organizational readiness for social-political issue polarization challenges.
Analyzing the COVID-19 impact on Italian tourism industry
Authors: Lo Duca Angelica , Marchetti Andrea 
Published: January 2025

Purpose
This paper attempts to evaluate how the Italian tourism industry has been affected by the COVID-19 outbreak in February and March 2020. Using monthly data, a mathematical model is proposed to calculate the effects of the COVID-19 outbreak.

Design/methodology/approach
The paper calculates three metrics: the number of tourist arrivals, the tourist spending and the income. Each metric deals with two types of data: normal behavior and outbreak behavior. Data on normal behavior regarding the whole of Italy are used to calculate what would have been the trend of a given metric if the COVID-19 outbreak had not occurred. Data on outbreak behavior regarding a small part of Italy contains information about the COVID-19 outbreak. These data are used as a sample to infer the whole population of Italy. In all the cases, data are modeled as a variable sinusoid, where maximum and minimum peaks are calculated through linear or polynomial regression. The proposed model is compared with a classical model, i.e. the SARIMA model.

Findings
Results reveal that the COVID-19 outbreak significantly impacted the total number of tourist arrivals and total income, reducing tourist arrivals by 18.27% in February and 91.75% in March.

Originality/value
This paper illustrates an alternative methodology to represent historical data related to tourism and their prediction trend for the future.
Reimagining service provider influence: how they embrace and promote sustainability
Authors: Hickman Thomas M. , Stoica Michael 
Published: January 2025

Purpose
This study aims to advance services marketing research by examining how credence claims, such as sustainability messaging, shape social norms and decision-making behaviors among professional service providers (PSPs). It introduces a typology of PSPs based on their integration of sustainability expertise and normative beliefs. In doing so, the study demonstrates service providers’ role in influencing brand recommendations. By positioning PSPs as intermediaries who translate sustainability knowledge into actionable guidance, the research highlights how credible eco-claims drive pro-social behaviors, underscoring the importance of services marketing in promoting pro-environmental actions and fostering societal change.

Design/methodology/approach
A sample of 467 veterinarians were contacted from across North America with the assistance of a major pet food supplier. Structural equation modeling measured the degree to which social norms, a belief in eco-claims and sustainability expertise shaped sustainability importance for professionals. A post hoc 2 × 2 typology placed professionals in quadrants based on eco-related factors, with sustainability-based brand recommendations analyzed based on their quadrant placement.

Findings
Social norms and sustainability expertise were instrumental in predicting the importance of professionals’ environmental stewardship. The typology determined that each quadrant of professionals reported significantly different likelihoods of recommending eco-friendly products to their clients.

Originality/value
This study introduces a novel perspective in services marketing by linking sustainability messaging to social norms and decision-making. It presents a unique typology of PSP profiles based on sustainability expertise and normative influences. By positioning PSPs as intermediaries who translate sustainability knowledge into actionable guidance, the research emphasizes the service sector’s capability of driving pro-environmental behaviors and advancing sustainable practices.
From words to action: SDG reporting insights in the Italian private sector
Authors: Maione Gennaro , Toscano Valentina , Burkov Ivan 
Published: January 2025

Purpose
This study aims to verify if information on sustainable development goal (SDG) measurements or achievements is included in nonfinancial reports, highlighting the most disclosed SDGs and the reasons behind their prioritization.

Design/methodology/approach
The collocation analysis and logDice measurement were performed on the 206 nonfinancial reports of Italian companies published in 2022.

Findings
Companies mainly disclose information on the SDGs they can easily influence through business activities (SDGs 8, 7 and 12) while focusing less on wicked problems, which are more challenging to measure and have less effect (SDGs 1, 2 and 16). The information in the reports is becoming more quantitative. It aims to measure companies’ impact on pursuing the SDGs, and a qualitative description of adopted corporate policies and actions complements it.

Research limitations/implications
Results highlight the need to urge policymakers to create a unified SDG reporting framework. The systematization of the reporting structure would assist enterprises in preparing their reports and help stakeholders compare the results of different organizations. It would prompt companies to improve their internal control activities, consequently positively affecting corporate accountability and the pursuit of SDGs. Furthermore, more training would be needed to educate businesses on the role they can play in all 17 SDGs.

Originality/value
To the best of the authors’ knowledge, the research is the first attempt to use natural language processing methods in SDG reporting studies. This allowed researchers to study the whole population available, neglecting the sampling process, not missing any data available and bringing insights nonexistent in research.
Dark and bright repercussions of COVID-19 pandemic on international business: a systematic literature review and future research agenda
Authors: Khan Huda , Khan Zaheer , Wood Geoffrey 
Published: January 2025

Purpose
As a global pandemic of historically significant scale, COVID-19 and its impact on global business activities have gained significant scholarly attention in the international business (IB) domain. This study aims to review and consolidate the IB research findings on the COVID-19 crisis, considering both the literature on the dark and bright repercussions for firms.

Design/methodology/approach
The authors systematically reviewed and synthesized a sample of 87 scholarly articles published in major IB journals from 2019 to 2022.

Findings
This review paper highlights the important domains – including global value chains, digitalization and varieties of functional areas – that have been substantially affected due to the widespread disruptions caused by the pandemic. This study also discusses future avenues for extending the work on the dark and bright sides of crisis management.

Originality/value
Applying the overarching concept of the bright and dark sides of the COVID-19 pandemic, the authors developed a framework that highlights the important knowledge gaps and points to future research directions. This review also suggests the salient methodological and contextual avenues potentially suited for future IB research on the pandemic and similar crises.
Being heard versus being adopted: the consequential effect of two types of managerial responses to voice on voice and silence
Authors: Lu Qing , Jin Lydia Liping , He Yurong , Li Fangjun 
Published: January 2025

PurposeManagerial responses to employee voice have garnered significant scholarly attention. However, existing research has primarily focused on the factors leading to such responses while giving limited attention to their outcomes. In this study, we integrated two distinct managerial reactions, voice endorsement and supervisory responsiveness. We framed these reactions as employee voice experiences and adopted a model of proactive motivation to explore how these experiences influence subsequent employee voice and silence behaviors through two alternative pathways: role breadth self-efficacy (i.e. the “can do” motivation) and positive affect (i.e. the “energized to do” affective state).Design/methodology/approachResearchers conducted a two-wave field survey involving 215 subordinates and their 42 direct supervisors. A multi-level path analysis was used to examine the hypothesized research model.FindingsThe results indicate that employee experiences of voice endorsement affect role breadth self-efficacy. Role breadth self-efficacy, in turn, influences both voice and silence behaviors. In contrast, employee experiences of voice responsiveness influence voice and silence behaviors only through positive affect.Originality/valueThis study extends the scope of existing literature on employee voice/silence by introducing subordinates’ voice experiences based on managerial reactions as an additional predictor of their subsequent behaviors. Moreover, by incorporating a model of proactive motivation and employing its “can do” and “energized to do” motivations as two intervening mechanisms, this study underscores the distinction between having one’s voice heard and truly adopted.
How and when workplace bullying detriments job performance: roles of affect-based trust and moral disengagement
Authors: Duong Nhung Thi Hoai , Vu Giang Thi Huong , Hoang Chi Linh 
Published: January 2025

Purpose
The study aims to explore the negative relationship between workplace bullying and job performance by considering the mediating role of affect-based trust and the moderating role of moral disengagement, drawing on the attribution theory and social cognitive theory.

Design/methodology/approach
A data set of 196 samples was collected from office workers who witnessed workplace bullying in Vietnamese enterprises by administering a structured questionnaire. The collected data was analyzed using partial least square-structural equation modeling analysis and the process module generated by SmartPLS4 to test the conditional indirect effect.

Findings
The findings confirm the negative relationship between workplace bullying and job performance, and this negative relationship is partially mediated by employees’ perceived affect-based trust. In addition, moral disengagement moderates the indirect effect of workplace bullying on job performance through affect-based trust in such a way that the negative indirect effect is weaker when moral disengagement is lower.

Research limitations/implications
The research has limitations because of the small sample size, cross-sectional design and omission of cultural factors.

Practical implications
The research findings provide valuable insights into establishing workplace bullying prevention policies and practical implementations to increase job performance by enhancing employees’ trust in organizations. The paper also suggests practices to promote employees’ awareness of moral values and introduce interventions or training to reduce the tendency to disengage morally.

Originality/value
This study is part of a limited number of research efforts delving into the underlying mechanism and contextual factors surrounding the detrimental effects of workplace bullying on job performance in a developing country. The findings have confirmed the conditional indirect effect, demonstrating that the influence of workplace bullying on job performance through affect-based trust hinges on the degree of moral disengagement present.
Quality assurance in civil engineering education: insights into program educational objectives (PEOs) in Malaysia
Authors: Ahmad Kamal Norashikin , Che Ibrahim Che Khairil Izam 
Published: January 2025

Purpose
This study aims to assess the state and continuous quality improvement of program educational objectives (PEOs) for a civil engineering program at a Malaysian public university based on key elements contributing to successful PEO attainment under the standards of engineering accreditation.

Design/methodology/approach
This five-year mixed-method investigation, from 2019 to 2023, includes the six-phase PEO process: formulation, approval, implementation, evaluation, monitoring and closing the loop. Quantitative data were obtained through graduate and employer surveys, whereas qualitative data were obtained through document reviews such as minutes of the quality assurance meetings.

Findings
The program’s PEOs generally met their intended targets, confirming the hypothesis that graduates meet or exceed established norms. However, areas for improvement were observed, particularly in professional recognition and leadership. Seven foundational elements were identified as critical to the success of PEOs: collaboration, leadership, managing integrated or complex projects, designation, professional status, communication and lifelong learning.

Practical implications
This study provides a reference framework for other institutions offering civil engineering programs. It gives insights into how PEOs can be formulated, assessed and managed effectively, aligning with accreditation standards that emphasize monitoring specific elements at the institutional level to ensure quality assurance.

Originality/value
Addressing the limited research on PEO quality improvement in civil engineering education, this study presents a comprehensive, quality-assured process for managing PEOs. It identifies critical success elements, offering valuable guidance for institutions aiming to enhance graduate preparedness and meet accreditation requirements.
Segregation in hospital care for Medicare beneficiaries by race and ethnicity and dual‐eligible status from 2013 to 2021
Authors: Kung Alina , Liu Bian , Holaday Louisa W. , McKendrick Karen , Chen Yingtong , Siu Albert L. 
Published: January 2025

AbstractObjectiveTo examine the extent of segregation between hospitals for Medicare beneficiaries by race, ethnicity, and dual‐eligible status over time.Data Sources and Study SettingWe used Medicare inpatient hospital provider data for fee‐for‐service (FFS) beneficiaries, and the Dartmouth Atlas of Health Care from 2013 to 2021 nationwide, for hospital referral regions (HRRs), and for and hospital service areas (HSAs).Study DesignWe conducted time trend analysis with dissimilarity indices (DIs) for Black (DI‐Black), Hispanic (DI‐Hispanic), non‐White (including Black, Hispanic, and other non‐White) (DI‐non‐White), and dual‐eligible (DI‐Dual) beneficiaries. DIs between hospitals were contextualized and correlated with population compositions and residential DIs.Data Collection/Extraction MethodsWe included 3177 hospitals with more than 250 Medicare FFS beneficiaries discharged per year. We cross‐linked data on hospital‐level patient race, ethnicity, and dual‐eligible status with geographic data and examined time trends using linear mixed models.Principal FindingsNationwide DIs ranged from 0.23 to 0.53. HRRs and HSAs generally had low segregation (DI medians: 0.08–0.19, highest among Black, then non‐White, Hispanic, and dual‐eligible beneficiaries). However, some HRRs and HSAs had moderate or high segregation (DI‐Black >0.30 in 19.1% of HRRs and 5.8% of HSAs; DI‐non‐White >0.30 for two HRRs with high American Indian/Alaska Native populations). Time trends indicated small declines in segregation from 2013 to 2021 (0.15%–0.30% per year; all p < 0.001). DI‐Dual correlated moderately with non‐White populations.ConclusionsFor Medicare FFS, we observe generally low and slightly declining levels of segregation across HRRs and HSAs, with notable exceptions. Improving race reporting and contextualizing select areas of higher segregation with their hospital and residential population compositions can help frame and understand health inequities. Interpretation of HRR‐level DI may require additional historical, demographic, and spatial context due to its potential to oversimplify, overstate, or obscure segregation. Future work should identify drivers and mitigators of segregation, including sorting patterns among health systems.
Socioeconomic Trends in Outcomes of Rehabilitation Among Patients With Systemic Connective Tissue Disorders in Germany: A Cross‐Sectional Analysis of Routine Data
Authors: Brzoska Patrick 
Published: January 2025

ABSTRACTObjectiveVarious demographic factors, including sex, socioeconomic status, and immigration status, have been linked to disparities in healthcare outcomes. Despite efforts by healthcare providers to address these inequities, interventions are not always effective. The present investigation provides empirical insights from Germany focusing on patients with systemic connective tissue disorders, highlighting the need for evaluated strategies to mitigate healthcare disparities.MethodsA 10% random sample of 2006–2016 routine data on patients with systemic connective tissue disorders (ICD‐10 M30–M36) is used. The sample included information on 1819 patients. The primary outcome assessed was the persistence of impairment following rehabilitation treatment. Logistic regression models were employed to adjust for demographic confounders. Interaction analyses were conducted to explore variations in disparities across different time periods and diagnostic groups.ResultsNon‐German nationals were at 87% higher odds of impairment after treatment compared to German nationals (adjusted odds ratio [aOR] = 1.87; 95% confidence interval [CI] = 1.22–2.86). Furthermore, patients employed in semi‐skilled or unskilled positions demonstrated a 40% greater chance of poor outcomes compared to those in skilled occupations (aOR = 1.40; 95% CI = 1.03–1.90). Disparities in outcomes did not significantly vary across different years in which services were utilized.ConclusionThe study demonstrates disparities in healthcare outcomes associated with various diversity characteristics. These disparities are likely due to the different obstacles that some disadvantaged population groups encounter in the healthcare system. To address this heterogeneity, diversity‐sensitive healthcare provision strategies need to be implemented.