bluuebunny/crossref_metadata_2025_split huggingface dataset:
Nonfamily executives in family firms and dividend payout: evidence from Pakistan
Authors: Amin Ali , Ali Rizwan , Ur Rehman Ramiz , Elamer Ahmed A. 
Published: January 2025

Purpose
The strategic behavior of family firms is not the same when the top management positions are occupied by nonfamily executives. This study aims to examine the dividend payout behavior of family firms in the presence of nonfamily chairperson and nonfamily chief executive officer (CEO).

Design/methodology/approach
The authors used 2,926 firm-year observations of nonfinancial firms listed on Pakistan Stock Exchange over the period 2012–2021. To test the hypotheses, the authors used a generalized method of moments estimation and further applied ordinary least squares regression and fixed effects analysis to check for the robustness of results.

Findings
Using the lens of social identity theory, the authors found that for the sake of a firm’s reputation and to increase the wealth of family, the family firms are associated with higher dividend payout. However, the presence of nonfamily chairperson and nonfamily CEO weakens this positive relationship due to higher information asymmetry leading to lower dividend payout in such firms.

Originality/value
The study adds to the family business literature by highlighting the dividend payout behavior of family firms and providing empirical evidence of distinct behavior of family firms in presence of nonfamily chairperson and nonfamily CEO in context of an emerging economy.
TVET is under-resourced and held in low regard? Teachers’ perceptions of TVET in Bangladesh
Authors: Shimu Skeikh Shahana , Haolader Faruque A. 
Published: January 2025

PurposeThis article seeks to delve into the underlying causes contributing to the marginalized societal perception of TVET in Bangladesh. Focusing on the significant challenges faced by TVET despite its substantial enrollment at the secondary level, the study aims to investigate the root factors responsible for the prevalent negative perception surrounding TVET. This research endeavors to uncover insights into the reasons behind the low societal status and under-resource attributed to TVET in Bangladesh.Design/methodology/approachThis article emanates from the “Skills for Industry” research project, a cross-country comparative study focusing on vital economic sectors, crucial to each country’s GDP. Employing an interpretative qualitative methodology, the study employs an inductive thematic approach to delve into the social perspective on TVET through the lens of TVET educators. A series of face-to-face interviews involving 18 TVET teachers were conducted, utilizing a semi-structured questionnaire to gather qualitative data.FindingsThe study reveals pivotal challenges undermining the societal perception and efficacy of TVET in Bangladesh. These encompass issues such as inadequate salary structures in private sectors, the absence of defined career paths, entrenched social stigmas labeling TVET as “laborers” jobs, hindrances to familial acceptance and substantial shortcomings in curriculum, affordability, training facilities, infrastructure, equipment and resource allocation, collectively impeding the effectiveness and societal embrace of TVET programs.Research limitations/implicationsIt must be pointed out here that this study’s focus on teacher perspectives constitutes a limitation, as broader insights from diverse stakeholders would provide a more comprehensive understanding of TVET and its social acceptability across Bangladesh. Future research should involve a wider range of stakeholders, including students, employers and policymakers, to further enhance our understanding of TVET’s role in meeting industry needs and societal expectations.Originality/value The originality of this study lies in exploring teachers' perceptions of TVET in Bangladesh, focusing on its under-resourcing and societal stigma. It highlights systemic challenges, including cultural and institutional barriers, offering valuable insights into improving the status of TVET, resource allocation, and alignment with national development goals for sustainable economic growth.
The impact of search engine optimization and website engagement towards customer buying behaviour
Authors: Al-Haraizah Ahed , Abdelfattah Fadi Abdelmuniem , Rehman Shafique Ur , Ismaeel Bader , Mufleh Monira , Omeish Fandi Yousef 
Published: January 2025

Purpose
This study aims to explore how search engine optimization (SEO), website interaction and the moderating influence of customer relationship management can impact customer purchasing behaviour.

Design/methodology/approach
Taking an analytical approach, the study technique was chosen to examine how search SEO and website engagement with the presence of social customer relationship management (SCRM) enhance customer buying behaviour. Statistical software was used to analyse the data collected through a questionnaire and descriptively analyse the participant’s demographics. Variables were examined via partial least squares (PLS) algorithm and bootstrapping using PLS statistical software.

Findings
The key findings underscore the significance of optimizing search engines and engaging website visitors, which can impact purchasing decisions. In addition, evidence shows that SCRM plays a moderating role, in SEO, website engagement and customer purchasing behaviour. Optimizing search engines and engaging website visitors are marketing elements as they can enhance a company’s website visibility and rankings, attract more online visitors who position the company as an industry leader and ultimately boost its return on investment.

Originality/value
As the internet and online platforms continue to grow, businesses are increasingly looking to optimize their online presence to reach their target audiences and improve their visibility in search engine rankings. This study provides valuable insights for businesses seeking to optimize their online strategies and reach their target audiences more effectively. Furthermore, it provides data for marketers, freelancers, SEO and companies about the customer’s behaviour within the Omani market to improve websites user experience and optimize the loading speed and ease of navigation.
Banking reputation and its impact on stock markets: a big data analysis through online comments
Authors: Casado-Molina Ana-María , Rojas-de-Gracia María-Mercedes , Alarcón-Urbistondo Pilar , Ramos Célia M.Q. 
Published: January 2025

PurposeGiven the substantial number of social conversations on the Internet, companies must remain vigilant about protecting their reputations and businesses. The purpose of this research is to measure the impact on share prices of reputational variables, measured through online comments, at the banking sector level as well as patterns of behavior between these variables and fluctuations in share prices.Design/methodology/approachUsing big data and business intelligence techniques, bank reputation was analyzed through online social comments. The sample includes seven Spanish banks. To measure the impact of reputational variables on share prices, an Online Reputation Index was created. These variables were then correlated and filtered with the share price variation rate of each bank on a daily basis under two scenarios: using all share price data and also focusing on times of sharp fluctuations. Finally, multiple linear regression analysis was used to identify patterns in these relationships.FindingsThe findings reveal that negative comments focusing on attitude, emotions and governance experiences – particularly regarding ethical performance – are the only reputational variables with a clear impact on share price fluctuations in the banking sector. Strong correlations between reputation variables and share prices were observed only when online comments were extremely negative. These behaviors were more frequent during periods of significant price fluctuations.Originality/valueThis is the first study to analyze the impact of the reputation of the banking sector measured in the online environment on share price, taking into account its multidimensional construct.
Assessing the competency of compliance officer knowledge in mitigating terrorism financing risks: Malaysian perspective
Authors: Ismail Noor Haslina , Syed Mustapha Nazri Sharifah Nazatul Faiza , Zolkaflil Salwa 
Published: January 2025

Purpose
Terrorism had a profound impact on the global economy, society and security. Malaysia encountered a comparable scenario in the Movida attack. The availability of funds is a crucial determinant for successful terrorist activities. Hence, a guideline was introduced to deal with terrorism financing. As reporting institutions, the compliance officers are the gatekeepers to report any suspicious transaction related to money laundering and terrorism financing. However, lack of study has looked into the role of the compliance officer in reporting potential terrorism financing activities. Hence, this study aims to examine the factors that influence terrorism financing reporting, focusing on terrorism financing policy, terrorism financing red flags and the integrity of the officers.

Design/methodology/approach
A total of 120 responses were collected among the compliance officers and 91 responses were analyzed using multiple regression analysis.

Findings
Findings show that only terrorism financing policy and terrorism financing red flags influence suspicious transaction reporting among the compliance officers. Hence, there is a need to focus on officer’s competency, by enhancing the training module, especially on the latest terrorism financing trends and red flags.

Practical implications
This will help the compliance officers to be more competent in fulfilling their role as the reporting entity because their roles are vital in preventing terrorism financing.

Originality/value
This study focuses on terrorism financing risk assessment, which is different from prior literature that focuses on money laundering risk assessment. Owing to lack of prior studies, the questionnaire developed in the study was made based on guidelines provided by the authority and regulator.
The role of psychological comfort with service robot reminders: a dyadic field study
Authors: Merx Quincy , Steins Mark , Odekerken Gaby 
Published: January 2025

Purpose
This study aims to propose a service robot option to address shortages of human frontline employees (FLEs) in long-term care (LTC) service settings. With a field study, the authors investigate the effect of psychological comfort with robot reminders of LTC residents and human FLEs on acceptance and attentive engagement, ultimately resulting in effort and willingness to interact with the service robot. The outcomes provide valuable insights into human-robot interaction in the LTC sector.

Design/methodology/approach
The 45 residents and 49 human FLEs who participated in the field study completed a survey measuring various perceptual variables after deploying a service robot.

Findings
Both the residents’ sample and the FLE sample demonstrate that psychological comfort with robot reminders increases robot acceptance. This increased acceptance evokes greater attentive engagement, ultimately leading to a higher willingness to exert effort to interact with the service robots.

Research limitations/implications
This study highlights service robots with well-received reminder functions and the ability to prompt efforts by both residents and employees during their implementation at LTC services. The findings suggest further research avenues for designing service robots that can be effectively integrated.

Originality/value
This study leverages a service robot in a field study involving LTC residents and human FLEs rather than hypothetical scenarios, which is rather limited in current studies. The findings are both timely and relevant, considering the gradual implementation of service robots into LTC services.
Digital literacy skills for students with visual and hearing impairments in Kenyan public universities
Authors: Luvale Beatrice Nasimiyu 
Published: January 2025

Purpose
The purpose of this study is to examine the accessibility and availability of digital resources by assessing the digital literacy status and information access infrastructure for students with visual and hearing impairments in public universities in Kenya. This research sought to identify the challenges encountered by students with visual and hearing impairments in their pursuit of knowledge and education and ultimately provide valuable insights and recommendations on improving digital literacy, ensuring equal opportunities for access and benefits from online educational materials and resources, thereby promoting inclusivity and enhancing the learning experiences of these students.

Design/methodology/approach
This study used mixed research design to sample, collect and analyze data with a target of 35 public universities in Kenya from which five universities were sampled using convenient sampling. The sample population included 32 respondents selected purposively. Of these, 7 chief university librarians and 25 digital librarians where selected to provide data on key digital literacy skills and digital information access procedures of the universities. Data was collected using open and closed-ended questionnaires that were distributed using Google Forms. Descriptive statistics was used to analyze the quantitative data, while content analysis and Microsoft Excel and SPSS data analysis tool to analyze qualitatively.

Findings
The findings of this study established that there are few students with visual and hearing impairments in public universities in Kenya. Moreover, the findings further indicated that even though university librarians are aware and are fully participating in disability mainstreaming, there is a need to review the current policies to optimize the use of ICT, assistive technologies, digital literacy and specific training of staff to enable seamless information access for students with visual and hearing impairments.

Originality/value
This research is unique in its focus on assessing digital literacy skills for students with visual and hearing impairments in public universities in Kenya. While other studies have concentrated on digital literacy skills among the general student population, this study sheds light on the challenges faced by visually and hearing-impaired students in accessing digital information through online platforms. By examining digital literacy skills among these students, this study provides a fresh perspective on ensuring inclusivity.
Value co-creation: a metatheory unifying framework and fundamental propositions
Authors: Saha Victor , Hollebeek Linda D. , Venkatesh Mani , Goyal Praveen , Clark Moira 
Published: January 2025

PurposeValue co-creation (VCC) represents actors’ joint, communal or shared value-creating processes. However, while existing research has advanced important VCC-based insight, the use of differing metatheoretical lenses to study VCC incurs a risk of theoretical fragmentation, thus potentially hampering this research stream’s continued development. We, therefore, undertake an in-depth review of the corpus of VCC research that focuses on its common conceptual underpinnings as anchored in differing perspectives.Design/methodology/approachTo explore this objective, we undertake an extensive review of extant VCC literature, based on which we develop an integrative conceptual framework of VCC.FindingsWe propose an integrative, metatheory-unifying definition and framework of VCC that reflect its core hallmarks and dynamics across its adopted theoretical perspectives. Based on the framework, we also derive a set of fundamental propositions (FPs) that synthesize VCC’s core tenets.Research limitations/implicationsVCC conceptualizations grounded in differing metatheoretical perspectives reveal the concept’s core interactive, value-creating nature across metatheoretical perspectives. Though VCC emanates from interactivity between any actor constellation, unifying different metatheories of VCC uncovers important insight.Practical implicationsThe study suggests that for effective value co-creation, managers need to establish agreed-upon institutional arrangements, facilitate positive actor relationships and experiences and address challenges like collaboration, transparency, empathy and skill development while ensuring that affective, cognitive, economic and social dimensions of success are met for all actors involved. Successful initiatives require seamless communication, mutual understanding, cost-benefit favorability and public recognition of contributions.Originality/valueGiven VCC’s rising strategic importance, a plethora of studies have investigated this concept from differing metatheoretical perspectives, yielding potential VCC-based fragmentation. Addressing this gap, we take stock of the VCC literature with a view to distilling the concept’s core, trans-metatheoretical hallmarks, as synthesized in the proposed framework and FPs of VCC.
Exploring the impact of digital technology in Indian higher education: a comprehensive analysis
Authors: Panda Gayatri , Dash Manoj Kumar , Kaswan Mahender Singh , Chaudhary Rekha 
Published: January 2025

PurposeThe study aims to analyze the relationship between teachers’ information and communication technology (ICT) efficacy and the ICT environment in teaching-learning. For this, the current research attempts to explore and understand the role of ICT factors in higher education and develop a framework for future researchers to gain a substantial understanding of the teachers' ICT efficacy and ICT environment.Design/methodology/approachTeachers’ ICT efficacy has been analyzed in three domains, i.e. technological, content and pedagogical. The ICT environment is measured on training aspects, ICT tools and administrative support. The researcher adopted purposive sampling as a part of the non-probability sampling technique. The questionnaire was circulated among the experts through e-mail to collect the required response sheets. The experts are working in different academic institutes in India, primarily from premier institutes of the country. It covers all the regions of the country, and 22 experts are taken in the research study for collecting the data. The study uses the decision-making trial and evaluation laboratory method to explore the link among identified factors and criteria through the expert’s opinion method to achieve the set objectives within the Indian context.FindingsThe results indicate that the content efficacy of a teacher is pivotal to providing sound teaching-learning using digital tools and techniques. The developed model, measuring the cause-effect relationship based on the role of ICT efficacy of teachers in delivering teaching, will enable academic organizations to frame policies and strategies that will focus on enhancing teachers' competencies towards self and organizational growth.Originality/valueThe present research is one of the pioneering works that investigates the factors of ICT in higher education.
Sports tourists: sociodemographic, psychographic and situational influences on satisfaction and expenditure
Authors: Sánchez González Manuel Jesús , López-Mosquera Natalia , Nieves-Pavón Sergio 
Published: January 2025

Purpose
This study aims to explore and evaluate how sociodemographic, psychographic and situational factors jointly determine the satisfaction and expenditure of sports tourists, two key variables for the sustainability and development of sport tourism.

Design/methodology/approach
To meet the objective of the study, structural equation modelling was applied to data collected through a face-to-face survey of 520 sports tourists practising outdoor sports in the Valle del Jerte region (Cáceres, Spain) during the months of March and April 2024.

Findings
The findings revealed that older and higher income tourists experienced higher levels of satisfaction with sporting activities. Specifically, young women with a high educational and economic level were found to have the highest expenditure in the sports destination. Furthermore, it was confirmed that authenticity, distance and water sports activities had a positive impact on visitor satisfaction, and that tourist expenditure was influenced by local connection and all sociodemographic and situational factors considered.

Originality/value
This analysis contributes to the sport tourism literature by combining factors of different typologies into a single model and by incorporating expenditure behaviour as a dependent variable and the type of sport activity variable as a situational factor affecting expenditure. This approach expands existing knowledge by providing a more comprehensive view of the effect of sociodemographic, psychographic and situational factors on sport tourism, allowing destination managers to design effective strategies that optimise the satisfaction and expenditure of sports tourists.
Mental model of tourism entrepreneurs as social value creators: research based on Q methodology
Authors: Nikraftar Tayebeh , Farahani Mehrnaz 
Published: January 2025

Purpose
Despite the essential role of entrepreneurs in creating social value, there is limited understanding of their mindsets concerning this value. This study aims to investigate the mental models of tourism entrepreneurs regarding the social value they create. We hypothesize that their perspectives on tourism influence the type of value they generate

Design/methodology/approach
Q methodology was employed. Initially, a concourse was established in this area, followed by selecting a representative sample of 36 statements. The Q questionnaire was administered to 30 tourism entrepreneurs, and the data were analyzed post-collection.

Findings
Three distinct mental patterns emerged from the data: Destination Fans, Host Fans, and Tourist Fans. Among these, Destination Fans were the most prominent, indicating that most entrepreneurs perceive the destination as a critical factor in attracting tourists and developing their businesses.

Originality/value
Given the high competition within the tourism sector, many entrepreneurs seek to enhance their competitive positions by creating unique destination identities and tourism services. Consequently, they view the destination as pivotal for attracting tourists. This study illustrates that entrepreneurs leverage various methods to create value in the tourism sector, with differences stemming from their perspectives on the role of entrepreneurship in value creation.