bluuebunny/crossref_metadata_2025_split huggingface dataset:
Justice Based Recovery Expectations of Airline Passengers After Service Failure - A Conceptual Study - A Case Study of Goa - India
Authors: Sousa Maria Fatima de Souza Alias Fatima , Desai Purva Hegde 
Published: September 2023

Purpose: This study researched the perceived severity and controllability of various service failure scenarios and the divergent expectations of justice from the viewpoints of the customers.

Theoretical Framework: Understanding customers’ expectations from service recovery after service failure is essential to the service providers, as services are highly prone to failures. The mismatch between customers’ expectations of service recovery and service recovery action of the service provider will cause dissatisfaction to customer. Hence, this study considered the varying perceptions of severity and controllability of service failure scenarios leading to dissimilar expectations of customers in terms of justice.

Design/Methodology/Approach: This study has adopted three stage methodologies. In stage I, exploratory interviews with the officials of eight airlines and eight passengers were conducted, along with perusal of airline websites, for obtaining failure situations. In stage II, these situations were used in questionnaire 1, and responses of 313 airline passengers were used to determine the seriousness and manageability of failure scenarios. In stage III, 459 responses to questionnaires 2 and 2 A helped to unearth their expectations of justice, using failure scenarios collected in stage II.

Findings: The study demonstrates that the three types of justice, namely, procedural, interactional, and distributive justice are preferred in different order, depending on whether perceived severity and controllability of failure circumstances are present or absent. The findings of this study may not be generalizable across different industries due to varied servicescapes and dissimilar failure situations across industries.

Research, Practical/ & Social Implications: Depending on the various failure scenarios, the firm's resources can be properly directed towards delivering the desired justice. This can stall client flight by preventing secondary discontent with service recovery, which is explained as double deviation, and open the door for relationship marketing.

Originality/Value: Even though studies on service failure and recovery have garnered a lot of attention, the combined effect perceived severity and controllability of failure circumstances on customers' expectations of justice was not apparent. This study enhances the body of knowledge on service recovery by presenting how these two variables, when taken together, would affect the order of preference of recovery expectations of justice.
Effect of Compensation on Employee Commitment in Hormuud Telecom Mogadishu, Somalia
Authors: Khailey Abdikarim Hassan , Ibrahim Bashir Abdullahi 
Published: September 2023

Purpose: Any businesses are experimenting with more flexible compensation packages that include components of variable pay according to job performance, competence, skill development, desired team, and leadership characteristics. Reward systems may need to be adaptable if businesses require a high level of flexibility Performance-based compensation inspires employees to achieve the HR function's strategic goals by aligning personal interests with company goals. The purpose of this study is to assess the effect of compensation on employee commitment in Mogadishu, Somalia.

Design/Methodology/Approach: The approach as mixed. To achieve the objectives of this study data was collected through close ended questionnaire and interview from a sample of 68 staff and 3 managers of the Homuud telecom mogadishu somalia, and the design was cress sectional in order to get different respondents at one time, these respondents were selected using simple random sampling and census inquiry techniques, Data collected from the questionnaire and interview guide were analyzed using descriptive and linear regression analysis and content analysis in order to obtain findings according to study objectives.

Findings: The finding indicated that there is a positive and significant effect compensation on employee commitment in Hormuud Telecom Mogadishu, Somali. Furthermore, this implied that compensation was positively correlated with employee commitment in Hormuud Telecom. This meant that the good level of employee commitment increased with good compensation packages. It found that if employees were satisfied with how the organization operates and communicates its compensation policies, they would remain committed to the organization. Either, the organization’s reward system is more likely to affect the performance of the employees and their desire to remain employed and perform well in the organization.

Research Limitation Implication: The practical implications the research study enables us to explore the employee training on employee commitment in hormuud telecom mogadishu -somalia the limitations faced by the study included time constraints and limited resources taken to complete the study.

Originality/Value: This investigation differs from previous researches explores as it examines the effect of compensation on employee commitment in Hormuud Telecom Mogadishu, Somalia. Furthermore, this study is specifically based on the Mogadishu Somalia.
A Review of Women Employees' Work-Life Balance Satisfaction with Reference to AP State Higher Academic Institutions
Authors: Varalakshmi Chadalavada , Srividya Godmala , Rani Padala Lalitha 
Published: September 2023

Purpose: The primary goal of this study is to assess how satisfied women employees in institutes of higher learning are with their balance between work and personal life. To better understand women employees' work-life balance satisfaction, this study looked at an array of aspects, including demographics, family-related factors, and other organizational and work-related procedures.

Theoretical framework: There is a wealth of empirical research available to assess the work-life balance satisfaction of female employees in academic institutions. Higher education has seen several advancements, such as the introduction of online learning systems, but more research is needed.

Design/Methodology/Approach: An evaluation of the exhaustive survey of the literature that was employed in the research design. A data collection tool, such as a questionnaire, is employed, as well as a non-probability sampling technique, such as the Snow ball sampling technique. A standard questionnaire is used to collect data. The information was gathered from respondents in the Indian state of Andhra Pradesh.

Findings: In order to analyze the data, various statistical techniques such as Anova, Regression, and the Cronbach's alpha test are used. Employees' delight with their work-life balance is influenced by their age, marital status, experience, career, and family size. The income and classification level of employees have an adverse effect on their work-life balance enjoyment.

Research, Practical &social implication: This study evaluated the work-life balance of female employees at higher education institutions from a number of perspectives.

Originality/Value: The objective of this research is to find and evaluate the impact of different viewpoints on female employees' work-life balance. A female employee's age as well as income level. Marital status, family size, designation, occupation and level of experience, job and family-related concerns, and working hours are all examined.
Penyelesaian Sengketa Bisnis secara Elektronik melalui Lembaga Arbitrase di Indonesia
Authors: Terwarat Benediktus Akel , Mochtar Dewi Astuti 
Published: September 2023

This study aims to analyze the process of electronically resolving business disputes through arbitration and the legal force of electronic arbitration awards. Using normative legal research that is used using the law approach and comparative law. The results show that dispute resolution can be done electronically through an arbitration institution. Electronic arbitration arrangements and procedures do not conflict with the provisions of Law No. 30 of 1999 concerning Arbitration and Alternative Dispute Resolution (UUAAPS). With respect to electronic arbitration awards, decisions that are valid and have legal force remain valid as long as conventional arbitral awards comply with the provisions of Article 54 paragraph (2) and paragraph (3) and have executive power as long as they comply with the provisions of Article 59 paragraph (2) of Law Number 30 of 1999 on Arbitration and Alternative Dispute Resolution (UUAAPS). Of course, to support the legal force of the Electronic Arbitration Award, Law Number 19 of 2016 concerning Amendments to Law Number 11 of 2008 concerning Information and Electronic Transactions is needed as the legal basis for supporting the provisions of Article 4 paragraph (3) UUAAPS. The legal power of electronic arbitral awards based on the ITE Law, which is electronic which has the power of proof with other conventional documents, if at any time it is needed as evidence in related disputesPenelitian ini bertujuan untuk menganalisis proses penyelesaian sengketa bisnis secara elektronik melalui lembaga arbitrase serta kekuatan hukum putusan arbitrase elektronik. Menggunakan penelitian hukum normatif dipakai dengan menggunakan pendekatan perundang-undangan dan perbandingan hukum. Hasilnya menujukan bahwa penyelesaian sengketa dapat dilakukan secara elektronik melalui lembaga arbitrase. Pengaturan dan prosedur arbitrase elektronik berlaku sepanjang tidak bertentangan dengan ketentuan Undang-Undang No 30 Tahun 1999 tentang Arbitrase dan Alternatif Penyelesaian Sengekta (UUAAPS). Terhadap putusan arbitrase elektronik, dianggap berlaku dan mempunyai kekuataan hukum tetap layaknya putusan arbitrase konvensional sepanjang memenuhi ketentuan Pasal 54 ayat (2) dan ayat (3) dan mempunyai kekuatan eksekutorial sepanjang memenuhi ketentuan Pasal 59 ayat (2) Undang Undang Nomor 30 Tahun 1999 tentang Arbitrase dan Alternatif Penyelesaian Sengketa (UUAAPS). Tentu untuk mendukung kekuatan hukum Putusan Arbitrase Elektronik, maka dibutuhkan UU Nomor 19 Tahun 2016 tentang Perubahan atas UU Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik sebagai dasar hukum pendukung ketentuan Pasal 4 ayat (3) UUAAPS. Kekuaatan hukum putusan arbitrase elektronik berdasarkan Undang Undang ITE, yang merupakan dokumen elektronik yang mempunyai kekuatan pembuktian sama dengan dokumen konvensional lainnya, apabila sewaktu-waktu dibutuhkan sebagai alat bukti dalam penyelesaian sengketaa yang berkaitan.
Lembaga Arisan Online dalam Perspektif Hubungan Hukum Perjanjian
Authors: Fasira Era , Imron Ali 
Published: September 2023

The purpose of this research is to analyze the Arisan Online Institution in the Perspective of Agreement (Contract) Legal Relations. The existence of arisan institutions is a form of kinship relationship among local communities based on the principle of helping each other, mutual cooperation. Its existence from the past until now seems to want to say a million benefits. It is now not just a place to save money. When viewed from the contractual relationship, it is a form of association regulated in Article 1653 of the Civil Code. There is a legal relationship between participants and managers in an arisan that is mutually agreed upon. The arisan relationship arises because of the agreement. From the agreement, rights and obligations arise. Participants have obligations that must be fulfilled, namely paying a sum of money according to the amount of arisan, while the manager is obliged to pay to participants if participants get arisan motels. The legal relationship between the collection of arisan arisan funds is that each independent collects a certain amount of funds, which will then be paid to each member in turn in the same value based on the agreement that has been made. This legal relationship is analogous to mutual insurance as stipulated in Article 286 of the KUHDDOI: https://doi.org/10.26905/mlj.v3i1.7928
A postpartum intervention for vaccination promotion by midwives using motivational interviews reduces mothers’ vaccine hesitancy, south-eastern France, 2021 to 2022: a randomised controlled trial
Authors: Verger Pierre , Cogordan Chloé , Fressard Lisa , Gosselin Virginie , Donato Xavier , Biferi Magalie , Verlomme Valérie , Sonnier Pierre , Meur Hervé , Malfait Philippe , Berthiaume Patrick , Ramalli Lauriane , Gagneur Arnaud 
Published: September 2023

Background
Despite childhood vaccine mandates imposed in 2018 in France, parental vaccine hesitancy (VH) remains frequent. Interventions in Quebec, Canada, applying motivational interviewing (MI) techniques have successfully reduced parents’ VH for childhood immunisations.

Aim
To determine whether MI intervention for mothers in maternity wards in the days after birth in France could significantly reduce VH, increase intentions to vaccinate (VI) their child at 2 months and reduce VH social inequalities.

Methods
We conducted a parallel-arm multicentre randomised controlled trial from November 2021 to April 2022 to compare impacts of MI performed by MI-trained midwives (intervention) vs a vaccination leaflet (control). We included 733 mothers from two maternity hospitals in south-eastern France, randomly assigned either arm. The validated Parents Attitudes about Childhood Vaccines questionnaire was used before and after MI or leaflet to assess mothers’ VH (13 items, 0–100 score) and VI (1 item, 1–10 score). Difference-in-difference (D-I-D) models were used to estimate net impact of MI vs leaflet for the entire sample and stratified by VH and education level.

Results
Motivational interview intervention reduced mothers' VH score by 33% (p < 0.0001) and increased VI by 8% (p < 0.0001); the effect was largest for the highest initial VH levels. D-I-D analyses estimated net VH decrease at 5.8/100 points (p = 0.007) and net VI increase at 0.6/10 points (p = 0.005). Net VH decrease was highest for high initial VH levels and low education levels.

Conclusions
Our results show positive effects of MI intervention, and means of its implementation should be investigated in France.
Rendimiento del maíz (Zea mays L.) en respuesta a la fertilización con nitrógeno, fósforo y silicio al suelo
Authors: Antúnez-Ocampo Oscar Martín , Sabino-López Juan Elías , Hernández Galeno Cesar del Ángel , Espinosa-Rodríguez Mariana 
Published: September 2023

En el estado de Guerrero, el maíz (Zea mays) se siembra en diferentes condiciones edáficas y climáticas, en altitudes que van desde el nivel del mar hasta los 2880 m de altitud, principalmente en régimen de temporal y por productores que utilizan maíces nativos y mejorados. El objetivo fue evaluar el efecto de la fertilización con nitrógeno y fósforo en combinación con silicio en los componentes de rendimiento del cultivo de maíz; bajo la hipótesis de que al menos una fórmula de fertilización y la aplicación de silicio al suelo generan un efecto positivo en el tamaño de la mazorca y el rendimiento de grano de maíz. La fertilización consideró dos factores; primero la fórmula de Nitrógeno, Fosforo y Potasio (N-P-K) con dos niveles (90-60 00 y 60‑40‑00); el segundo fue la fertilización de silicio (Si) con tres niveles (sin Si, Fermiphos y Silifosca®), cuya combinación originó seis tratamientos; los cuales se distribuyeron en un diseño experimental de bloques al azar con tres repeticiones. La fertilización N-P-K no afectó estadísticamente las variables evaluadas; excepto el diámetro que, fue estadísticamente diferente y se incrementó en 2% con 90-60-00. La aplicación de silicio (Fermiphos y Silifosca®) aumentó más de 12% la longitud y 6% el diámetro de la mazorca y 24% el rendimiento de grano. La fertilización con 90-60-00 + silicio (Fermiphos y Silifosca®) incrementó de 8 a 32% el tamaño y rendimiento; mientras que, la fertilización con 60-40-00 + silicio (Fermiphos y Silifosca®) superó de 4 a 28% los parámetros evaluados. El incremento de la fórmula de fertilización tuvo impactos mínimos y no constantes en el tamaño de la mazorca. Pero, la aplicación de Silifosca® o Fermiphos combinada con la fertilización N-P-K favoreció cambios positivos en el tamaño de la mazorca y rendimiento de grano con 90-60-00 y la adición de Silifosca®.
Fetal Echocardiography Audit in a Tertiary Hospital in Ibadan, Nigeria
Authors: Adebayo BE , Akinmoladun JA , Agaja OT 
Published: September 2023

Background: Delayed detection of congenital heart diseases in low- and middle-income countries (LMICs) contributes to the poor outcome of infants with cardiac anomalies. Fetal echocardiography (FE) can detect heart defects in-utero as early as the 18th gestational week (GA), giving parents and medical professionals time to prepare for the baby's delivery and appropriate treatment. University College Hospital, Nigeria, is one of the few centres in Nigeria where FE is performed.
Objectives: To examine the indications for referral for FE and the diagnoses made in our first four years of performing FE.
Methods: FE was performed in the antenatal clinic of the University College Hospital, Ibadan, Nigeria, using the GE Voluson P6 machine with a 2-6-RS probe. Demographic information was obtained from the antenatal clinic records of the women who had FE using a semi-structured questionnaire. FE diagnoses were retrieved from the FE register.
Results: A total of 129 women whose records were available were recruited for this study. The mean age of the women was 31.7±5.5 years. Forty-two women (32.6%) were referred because of echogenic foci, making this the most common indication for FE. Twenty-nine (22.5%) fetuses had structural heart defects, the most common being Ventricular Septal Defect.
Conclusion: There is a need for Obstetricians and Paediatricians to be aware of the indications for fetal echocardiography and refer women appropriately.
Analisis dan Simulasi Routing Border Gateway Protocol (BGP) antar Autonomous System menggunakan Free Range Routing (FRR)
Authors: Nurhidayah Muhammad Sahal , Pranindito Dadiek , Wahyuningrum Reni Dyah 
Published: September 2023

Perkembangan dunia teknologi yang begitu pesat membuat pertukaran data dalam komunikasi global sangatlah penting. Agar pertukaran data antar perusahaan dapat berkomunikasi satu dengan lainnya menggunakan perangkat yang memiliki nilai biaya rendah dan kehandalan yang tinggi, maka menerapkan metode routing Border Gateway Protocol (BGP) menggunakan Free Range Routing (FRR). FRR merupakan software yang dibuat dari kolaborasi antara cumulus foundation dan linux foundation yang difungsikan berjalan di layer network dan dapat menjalankan routing protocol BGP. Penelitian ini menggunakan protokol User Datagram Protocol (UDP) untuk memeriksa kualitas jaringan topologi 1 (4 FRR) dan topologi 2 (6 FRR) di berbagai ukuran data, yaitu 10 MB, 20 MB, 30 MB, 40 MB, dan 50 MB dengan menggunakan skenario tanpa failover dan failover. Pengujian topologi 1 dengan skenario tanpa failover menunjukan nilai rata-rata throughput 10,805 Mbps, rata-rata delay 3,441 ms, rata-rata jitter 0,747 ms, rata-rata packet loss 0%, pada skenario failover nilai rata-rata throughput 10,754 Mbps, rata-rata delay 100,039 ms, rata-rata jitter 0,928 ms, rata-rata packet loss 0,349%. Pengujian topologi 2 dengan skenario tanpa failover menunjukan nilai rata-rata throughput 10,797 Mbps, rata-rata delay 124,786 ms, rata-rata jitter 1,132 ms, rata-rata packet loss 0%, pada skenario failover dengan rute failover terbaik menunjukkan nilai rata-rata throughput 10,734 Mbps, rata-rata delay 445,864 ms, rata-rata jitter 1,096 ms, rata-rata packet loss 0,341%. Pada dua topologi pengujian, hasil dari parameter Quality of Service (QoS) menggunakan topologi 1 lebih baik daripada topologi 2. Hasil pengujian dikategorikan performa “sangat baik” pada skenario tanpa failover dan dikategorikan performa “sangat baik” hingga “sedang” pada skenario failover.
Students' Perceptions of Kahoot as an Online Quiz Tool in Intensive English Class
Authors: Elsa Rosalina  , Nasrullah Nasrullah , Rahma Pitria Ningsih  
Published: September 2023

Online learning media is one of the tools which can support the teaching and learning process. Kahoot, Quizizz, Padlet, and learning Apps are examples of online learning media. Hence in this study, the researchers wanted to find out about the students' perceptions of online quiz applications or better known as Kahoot. This study employed a descriptive quantitative approach because the researchers described students' perceptions of Kahoot as an online quiz for teaching and learning English in class. Thirty-nine English Department, Lambung Mangkurat University students were selected as the samples in this study from the 2019 Intensive English Class. The instruments used in this study consisted of questionnaires with five answers: strongly agree, agree, neutral, disagree, and strongly disagree. The questionnaire was made and spread online by using Google Forms. The data was analyzed quantitatively using the implementation of a Likert scale. The findings show that the students' perceptions of Kahoot as an online quiz tool are positive. It can be seen from the score of instruments distributed by the researchers. The score gets 2.192 from 2.730 as the maximum score. The maximum score was gotten from (Q1: number of students, K: maximum score for each question and Q: number of questions) = 39 x 5 = 195 x 14 = 2.730, which means that Kahoot is a good online quiz application for teaching English in Intensive English Class based on students' perceptions. Most of the students agree that the process of teaching and learning via Kahoot as an online quiz tool is interesting, motivating, and fun. They also agree that they feel a positive effect on using its application and try to repeat to play Kahoot.
FAKTOR YANG BERHUBUNGAN DENGAN STATUS GIZI KURANG PADA BALITA DI PUSKESMAS DOI-DOI KABUPATEN BARRU
Authors: Pratiwi Wilda Rezki , Hasriani St. 
Published: September 2023

Masalah gizi pada anak dapat disebabkan oleh beberapa faktor seperti makanan yang tidak seimbang dan penyakit infeksi, ketahanan pangan di keluarga yang kurang untuk memenuhi kebutuhan pangan seluruh anggota keluarganya, baik jumlah maupun gizinya. Masalah gizi juga disebabkan oleh kemampuan keluarga yang kurang untuk menyediakan waktu, perhatian dan dukungan terhadap anak agar dapat tumbuh dan kembang dengan sebaik-baiknya baik secara mental, sosial maupun fisik. Penelitian dilaksanakan pada tanggal 08 Maret s/d 8 April 2022. Jenis penelitian ini adalah metode observasional dengan pendekatan Cross Sectional Study. Populasi dalam penelitian ini 373. Sampel dalam penelitian ini adalah sebanyak 48 orang. Hasil penelitian menunjukkan bahwa terdapat hubungan signifikan antara pengetahuan dengan status gizi kurang dengan nilai p=0,000. Hasil penelitian menunjukkan bahwa terdapat hubungan signifikan antara persepsi dengan status gizi kurang dengan nilai p=0,036. Hasil penelitian menunjukkan bahwa terdapat hubungan signifikan antara pola asuh dengan status gizi kurang dengan nilai p=0,001. Hasil penelitian menunjukkan bahwa terdapat hubungan signifikan antara pendapatan dengan status gizi kurang dengan nilai p=0,000. Mengadakan penyuluhan dengan memasukkan materi mengenai cara pemberian makan balita, zat gizi yang terkandung dalam makanan, asupan makanan yang seharusnya terpenuhi untuk mencegah penyakit infeksi dan gangguan pertumbuhan balita.