bluuebunny/crossref_metadata_2025_split huggingface dataset:
On improving the adoption of Bai’ Salam by Islamic banks of Pakistan: an interpretive phenomenological analysis
Authors: Mahmood Tahir , Arshed Noman 
Published: June 2023

Purpose
The ailing agriculture sector in Pakistan demands a supportive financial sector. The low adoption of Salam financing by Islamic banks does not match the potential demand. Empirical studies identified demand-led issues that led to a low proportion of Salam financing, but the exploration of supply-side constraints is overlooked.

Design/methodology/approach
This study has applied Interpretive Phenomenological Analyses on 20 interviews with the experts in the Islamic banking industry who play a role in decisions on Salam financing to the agriculture sector. The purpose of the study is to explore the determinants of low adoption of Salam financing by Islamic banks.

Findings
The experiences led to the major reasons for the low adoption of Salam financing categorized as intentions, attitudes and behavior control which corresponds to the theory of planned behavior.

Originality/value
This study is instrumental in exploring the supply-side constraints to Salam financing and helps find aligning theory to intervene via Islamic banking regulations.
Enhancing knowledge brokerage drivers for dynamic capabilities: the effects on sustainable supply chain ecosystem
Authors: Fait Monica , Palladino Rosa , Mennini Francesco Saverio , Graziano Domenico , Manzo Martina 
Published: June 2023

Purpose
Sustainable development involves companies on an individual, organizational and social level requiring the adoption of business models or innovations capable of privileging the co-creation of mutual value with a view to sustainability. From an organizational perspective, this paper aims to show that knowledge brokers, by making explicit their roles as mediators of interactions and acting on dynamic capabilities (DCs), can generate a proactive approach to the three dimensions of sustainability and specifically allows capabilities to positively impact the propensity toward sustainable supply chain management (SSCM) practices.

Design/methodology/approach
This study offers an empirical analysis of 200 companies in the agro-food sector participating in a knowledge brokerage system activated by protection consortia. It uses a multiple regression technique that allows for observing relationships between DCs and SSCM.

Findings
Absorptive, adaptive and innovative capabilities, when understood and brokered, have a positive and direct impact on the SSCM.

Originality/value
As there have rarely been frameworks developed that correlate knowledge brokerage, DCs and sustainability, this paper suggests that DCs, when adequately valued by the knowledge broker, allow for identifying the requirements of the various stakeholders regarding sustainability and changes in market scenarios to generate sustainability practices along the supply chain.
Inducing AI-powered chatbot use for customer purchase: the role of information value and innovative technology
Authors: Le Xuan Cu 
Published: June 2023

Purpose
This study aims to understand a customer-purchase mechanism in the artificial intelligence (AI)-powered chatbot context based on the elaboration likelihood model (ELM) and technology acceptance model (TAM). The first objective is to examine how to boost chatbot adoption. The second objective is to investigate the role of information characteristics, technology-related characteristics and attitude toward AI in purchase intention.

Design/methodology/approach
Data was collected from a sample of 492 users in Vietnam, who are potential customers of chatbots for purchase. Structural equation modeling was applied for data analysis.

Findings
Results illustrate that chatbot adoption is significantly influenced by information credibility, technology-related factors (i.e. interactivity, relative advantage and perceived intelligence), attitude toward AI and perceived usefulness. Moreover, information quality and persuasiveness motivate information credibility. Information credibility and attitude toward AI are the essential motivations for perceived usefulness. Finally, chatbot adoption and information credibility determine purchase intention.

Practical implications
The results are insightful for practitioners to envisage the importance of chatbot use for customer purchase in the AI scenario. Additionally, this research offers a framework to practitioners for shaping customer engagement in chatbots.

Originality/value
The value of this work lies in the incorporation of technology-related characteristics into the two well-established theories, the ELM and TAM, to identify the importance of AI and its applications (i.e. chatbots) for purchase and to understand the formation of perceived usefulness and chatbot use through information credibility and attitude toward AI.
Business types matter: new insights into the effects of anthropomorphic cues in AI chatbots
Authors: Youn Kibum , Cho Moonhee 
Published: June 2023

Purpose
This paper aims to examine the relationships between anthropomorphic cues (i.e. degrees of the humanized profile picture and naming) in artificial intelligence (AI) chatbots and business types (utilitarian-centered business vs hedonic-centered business) on consumers’ attitudes toward the AI chatbot and intentions to use the AI chatbot app and to accept the AI chatbot’s recommendation.

Design/methodology/approach
An online experiment with a 2 (humanized profile pictures: low [semihumanoid] vs high [full-humanoid]) × 2 (naming: Mary vs virtual assistant) × 2 (business types: utilitarian-centered business [bank] vs hedonic-centered business [café]) between-subjects design (N = 520 Mturk samples) was used.

Findings
The results of this study show significant main effects of anthropomorphic cues (i.e. degrees of profile picture and naming) in AI chatbots and three-way interactions among humanized profile pictures, naming and business types (utilitarian-centered business vs hedonic-centered business) on consumers’ attitudes toward the AI chatbot, intentions to use the AI chatbot app and intentions to accept the AI chatbot’s recommendation. This indicates that the high level of anthropomorphism generates more positive attitudes toward the AI chatbot and intentions to use the AI chatbot app and to accept the AI chatbot’s recommendation in the hedonic-centered business condition. Moreover, the mediated role of parasocial interaction occurs in this relationship.

Originality/value
This study is the original endeavor to examine the moderating role of business types influencing the effect of anthropomorphism on consumers’ responses, while existing literature overweighted the value of anthropomorphism in AI chatbots without considering the variation of businesses.
The impact of social media use on customer experiences within physical service environments
Authors: Johns Raechel , Walsh Michael J. , Dale Naomi F. 
Published: June 2023

Purpose
To understand the impact of mobile social media use on absorption within the customer experience, and overall engagement with the physical service context, a qualitative research study was undertaken. In particular, this study aims to understand the impact of mobile technology use on service engagement by tourists.

Design/methodology/approach
In this study, two groups of tourists were sent to a zoo wildlife lodge for one night. Half the group were permitted to use social media during their stay while the other half were instructed to refrain from actively using their social media accounts for the duration of their visit. The following day, in-depth qualitative interviews were conducted with each couple to explore how the use of social media or refraining from social media use impacted on their absorption within the service customer experience.

Findings
The findings suggest that engagement with their physical surroundings and the overall customer experience was increased when refraining from social media; however, respondents marketed the tourism provider enthusiastically when using mobile social media during their stay, compared with the group that was not using social media during the stay.

Research limitations/implications
Despite a relatively small sample, a series of recommendations for service researchers and service providers have been generated through this research. For example, the methodology used can provide new ideas for researchers seeking to explore service customer experiences and engagement with the physical context. Service providers can also use recommendations around device free days to provide more immersive service customer experiences.

Originality/value
Research within marketing typically does not use quasi-experimental design or paired interviews, as used in this study. Furthermore, the understanding of the impact of mobile social media use on engagement with a physical service environment has received very little attention in the academic literature.
Demystifying employee co-creation: optimism and pro-social behaviour as moderators
Authors: Bangun Yosafat , Fatima Johra Kayeser , Talukder Majharul 
Published: June 2023

PurposeThe human side of the job demands–resources (JD-R) model was this study's focus, examining job resources' impact on employees' co-creation intention. It considered employee satisfaction, engagement (vigour, absorption and dedication) and self-construal affect as mediators, with optimism and employee pro-social behaviour as moderators.Design/methodology/approachIn total, 214 responses from a survey questionnaire among service employees in Indonesia and Singapore were analysed with the partial least squares (PLS) method. Moderation and mediation analyses used multi-group analyses and bootstrapping.FindingsMost job resource indicators were found to be significant antecedents of employee co-creation intention. Optimism and pro-social behaviour significantly moderated the relationships between job support, vigour and absorption. A partial mediation effect was evident in the employee satisfaction–engagement relationship. Employees' self-efficacy and self-construal affect had a higher influence on employee co-creation intention than satisfaction or engagement.Research limitations/implicationsThe study considered only job resource-based indicators of the JD-R model and not those based on job demands. The moderation effect in the optimism–pro-social behaviour relationship considered job support but not interpersonal relationships and job autonomy.Practical implicationsThe study's findings would assist practitioners to motivate employees' co-creation intention through job resources and the employees' self-assessed emotions, such as optimism, pro-social behaviour and self-construal affect.Originality/valueThis study relates the JD-R model's job resources to service employees' co-creation intention, considering self-assessed emotions as mediators, while applying optimism and pro-social behaviour as moderators.
Redesigning library websites using the MDA framework
Authors: Saeidnia Hamid Reza , Kozak Marcin , Elango Bakthavachalam , Keshavarz Hamid 
Published: June 2023

Purpose
The purpose of this article is to examine the structure and determine the MDA framework for use in the development and design of library websites. The topic of innovation in libraries is frequently discussed; thus, we have tried to offer techniques for innovation in website design for libraries.

Design/methodology/approach
This study compares these two approaches to determine if the mechanical, dynamic and aesthetic (MDA) framework can also be used to create library websites. Each of the MDA framework’s three components was assessed for their applicability to the development of a library website.

Findings
When building a library website, three crucial characteristics that must be carefully taken into account are, among other things, being supporting and safety-oriented; adaptable and accessible; and aesthetically pleasing to the user. Studies have also revealed several additional criteria that may be regarded as success factors for library websites. In addition, there is also a framework for creating touch- and gesture-based interactions. It is also a method for understanding the creation and playing of video games. The acronym MDA stands for the three components of its structure: mechanical, dynamic and aesthetic.

Originality/value
Many kinds of library websites exist, including those for academic, public, school and special libraries. So far, models and approaches for designing pages have been offered for each of these library website categories.
Towards a green Agri-food supply chain through ANP and ELECTRE I
Authors: Elhidaoui Sana , Kota Srinivas 
Published: June 2023

PurposeThis research aims to comprehensively analyse the Agri-food supply chain, by identifying the barriers, and considering effective pathways towards a green supply chain. To the best of our knowledge, in the research area of supply chain, the majority of the research is oriented towards the evaluation of barriers and pathways or drivers to the implementation of green supply chain management in the manufacturing industry. The field of Agri-food is among the sectors of concern due to the quantum and basic necessity of the industry.Design/methodology/approachThe contribution of this paper is to develop and evaluate a general framework of the most relevant barriers and possible pathways towards the green Agri-food supply chain, with the help of a hybrid approach combining both the ANP and ELECTRE I methods, via a case study of the fish canning industry.FindingsFurthermore, the study findings will help both academicians and practitioners in developing and evaluating green supply chain frameworks in this area of study.Originality/valueThe results of this study show that the cost of greening the supply in terms of implementing sustainability standard, or advanced technology are the most relevant barriers, and that the social and operational pathways family is among the best effectives pathways.
Identifying gratification behind the consumption of the OTT platforms in an emerging market: a means-end theory approach
Authors: Sharma Ankita , Sreen Naman , Baishya Kuldeep 
Published: June 2023

PurposeMillions of dollars are being spent by over-the-top platform (OTT) providers to produce content for the Indian market. These circumstances highlight the necessity for a solution that attracts and maintains customers, enabling OTT providers to generate revenues and profits. This study explores the underlying gratifications (e.g. informative; connectivity) obtained from over-the-top platform (OTT) attributes (e.g. global content; regional and cultural content) through consequences (e.g. create awareness; related to reality).Design/methodology/approachMeans-end chain theory uncovered gratifications consumers fulfill through the use of OTT platforms. The laddering technique explores the linkage among attributes, consequences and gratifications that influence OTT platforms' consumers' consumption patterns. In total, 27 interviews were conducted in India, and participants responded to questions regarding attributes of OTT platforms, consequences and gratifications in a one-on-one interview procedure. Hierarchical value maps were built to better understand customer selection of OTT platforms based on the replies.FindingsThe results suggested that six attributes of OTT platforms (for ex-global content; regional and rural content; rating before watching) were associated with the four consequences (for ex-create awareness; related to reality; saves time), which were associated with four gratifications, which are informativeness, connectivity, social enhancement and productivity.Originality/valueThe prospective function of OTT services in the entertainment and media business has grabbed consumer attention. However, limited literature focuses on identifying gratifications consumers gain from OTT attributes. Through these findings, managers and practitioners can gain insights regarding strategies to increase OTT adoption and help develop a loyal consumer base.
The impact of Prognostic Nutritional Index on mortality in patients with COVID-19
Authors: Nergiz Sebnem , Ozturk Onder 
Published: June 2023

Purpose
Malnutrition has a significant effect on the onset and progression of infective pathology. The malnutrition status in COVID-19 cases are not understood well. Prognostic Nutritional Index (PNI) is a new and detailed assessment of nutrition and inflammation cases. This study aims to investigate the effect of PNI on mortality in COVID-19 patients.

Design/methodology/approach
In total, 334 patients (males, 142; females, 192; 64.5 ± 12.3 years of age) with COVID-19 bronchopneumonia were enrolled in this investigation. Cases were divided into two groups with respect to survival (Group 1: survivor patients, Group 2: non-survivor patients). Demographic and laboratory variables of COVID-19 cases were recorded. Laboratory parameters were calculated from blood samples taken following hospital admission. PNI was calculated according to this formula: PNI = 5 * Lymphocyte count (109/L) + Albumin value (g/L).

Findings
When the patients were assessed with respect to laboratory values, leukocytes, neutrophils, CRP, ferritin, creatinine and D-Dimer parameters were significantly lower in Group 1 patients than Group 2 patients. Nevertheless, serum potassium value, lymphocyte count, calcium and albumin values were significantly higher in Group 1 cases than in Group 2 cases. PNI value was significantly lower in Group 2 cases than in Group 1 cases (39.4 ± 3.7 vs 53.1 ± 4.6).

Originality/value
In this retrospective study of COVID-19 cases, it can be suggested that PNI may be a significant risk factor for mortality. In conclusion of this research, high-risk patients with COVID-19 can be determined early, and suitable medical therapy can be begun in the early duration.
Research on the construction history and architectural characteristics of the Bugok Railway Official Residences in Sam-dong, South Korea
Authors: Seo Myengsoo 
Published: June 2023

Purpose This study traced the architectural, urban and social characteristics of the Bugok Railway Official Residences (BRORs) in South Korea. It also explored the modern elements of Western (or Japanized Western) or traditional Korean characteristics embodied in the BRORs in the modernization process of Korea in the early 20th century.Design/methodology/approach Through literature reviews, field trips and archive investigation, this study uncovered new critical facts concerning the origin of the BRORs’ construction plan and architectural characteristics.Findings The BRORs’ value can be described as follows. First, the BRORs are the first modern housing complex in the Uiwang region. Second, they are meaningful as a housing area built during the Japanese colonial period, and many houses were concentrated in the center of a large city. Third, each official residence shows that various phenomena (mass production, standardization, efficiency and so on) are concentrated in buildings from premodern to modern period. Finally, the image of a group residential complex about to be demolished due to redevelopment is recorded in detail.Social implications In the 1940s, the Railway Bureau of the Japanese Government-General of Korea planned a new small-scale town where mainly railway workers would live. The BRORs in Sam-dong, Uiwang were the first-phase plan. Specifically, 200 households in 100 buildings (two households per building) were built in 1943 during the end of the Japanese colonial period. After the liberation in 1945, these residences were made available to the general public and only 27 households remained through modification and renovation. The remaining residences will be demolished in 2023.Originality/value This research examined the meaning of the BRORs, which had not previously been researched in-depth, from diverse perspectives; accordingly, the basic research required for sustainable archiving can be performed after demolition using the study data.
The history of natural dyeing and investigation of the antibacterial activity of Hibiscus sabdariffa L. on woolen fabrics
Authors: Berkli Yunus , Zencirkıran Ayşegül , Yılmaz Fazlıhan 
Published: June 2023

Purpose
Natural dyeing has existed in human life from past to present. Although it lost its importance after the industrial revolution, it has started to make again a name for itself today with the increase in environmental awareness. The purpose of this study is to investigate whether the Hibiscus sabdariffa L. can be used in the coloring of woolen fabrics and as a natural antibacterial agent for these fabrics.

Design/methodology/approach
Within the scope of the study, it was investigated whether the antibacterial activity of the Hibiscus sabdariffa L. can be transferred to woolen fabrics. In the study, woolen fabric samples were dyed with and without mordant with the help of Hibiscus sabdariffa L. extract. After the dyed fabric samples were washed and dried, their color values were measured, and antibacterial effect tests (against Staphylococcus aureus – Escherichia coli), washing and rubbing fastness tests were carried out. In addition to these, scanning electron microscopy images of dyed fabric samples were taken and Fourier transform infrared microspectroscopy analyzes were also performed.

Findings
As a result of the study, it has been determined that the antibacterial activity of the Hibiscus sabdariffa L. can be transferred to woolen fabrics without the use of any chemicals.

Originality/value
Natural antibacterial agent for woolen fabrics was obtained within the scope of the study without the use of chemicals.
The age of automation: what skills do employees need to stay relevant?
Authors: Murphy Liam 
Published: June 2023

Purpose
This viewpoint paper envisions the key competencies that employees should cultivate to thrive amidst the age of automation.

Design/methodology/approach
This paper synthesises recent academic and contextual papers on the topic of workplace automation, alongside the author’s practical knowledge as a Global Program Manager for Robotic Process Automation projects in an S&P 500 company.

Findings
Four skill building blocks are created which will help employees stay relevant in the age of automation: process engineering, automation technology, self-leadership and humanistic.

Originality/value
In this new era of automation, the skills of today will no longer be sufficient for employees to remain competitive in future. This paper contributes to literature by envisioning and presenting four skill blocks that could serve as a blueprint for human resources officers and executives to create the future learning plans and hiring strategies of their organisations, as they grow along the automation maturity curve.
Women, Gender and Human Rights: Women's International Organisations and Solidarity with Chile
Authors: Lanfranco González María Fernanda 
Published: June 2023

AbstractThis article analyses the Women's International League for Peace and Freedom's (WILPF) and Women's International Democratic Federation's (WIDF) fact‐finding missions sent to Chile in 1974. It explains how women's international organisations presented reports and information about human rights abuses during Genera Augusto Pinochet's dictatorship (1973–1990). By using their publications, oral interviews, memoirs and press reports, the study sheds light on the extensive efforts deployed by the WILPF and WIDF to disseminate knowledge and promote actions designed to improve the lives of Chilean women. The article shows that women's international organisations promoted inclusive ideas of rights, including women's particular experiences under military rule, and that such efforts built in the organisations' previous experiences of human rights activism.