bluuebunny/crossref_metadata_2025_split huggingface dataset:
Identifying core “responsible leadership” practices for SME restaurants
Authors: Castañeda García José Alberto , Rey Pino Juan Miguel , Elkhwesky Zakaria , Salem Islam Elbayoumi 
Published: January 2023

Purpose
The purpose of this study is to identify the core responsible leadership (RL) practices that are most relevant to small- and medium-sized enterprises (SME) restaurants. Furthermore, the authors adapt scales to measure these practices and conduct a pilot study to evaluate their impact on business performance in such establishments.

Design/methodology/approach
Exploratory sequential mixed methods are used to fulfill the research aims. In the first phase, a set of definitions and practices associated with RL are derived from a systematic literature review. Second, a projective method of data collection is applied, involving a panel of 16 experts. Third, a fuzzy cognitive map is developed, which captures the responses of 40 owners or general managers of SME restaurants.

Findings
Twenty-five practices are identified from the systematic literature review. The results show the five leadership practices that match the order of importance assigned by the experts: societal orientation, ethics, stakeholder involvement, power-sharing and environmental orientation. The relevance of those five practices is validated to explain SME restaurants’ financial performance and innovation performance.

Practical implications
Innovation is the key to advancing business sustainability and resilience, and the results identify the specific RL practices that enable improvements to be made in innovation performance among SME restaurants.

Originality/value
This paper identifies the RL practices that are particularly relevant to the tourism field (specifically, the restaurant industry), offers measurement scales for those practices and provides empirical evidence of the relationship between these RL practices and business performance in SME restaurants.
Implementing a customised Lean Six Sigma methodology at a compound animal feed manufacturer in Ireland
Authors: Trubetskaya Anna , McDermott Olivia , Brophy Padraig 
Published: January 2023

Purpose
This study aims to propose a tailored Lean Six Sigma framework providing an accessible Lean Six Sigma methodology for compound feed manufacturers with the aim of mitigating rising costs and increasingly complex demands from customers.

Design/methodology/approach
A Lean Six Sigma framework was designed combining Lean value stream mapping and Six Sigma structured problem-solving with a case study in an Irish compound feed manufacturer.

Findings
The study found that the Lean Six Sigma implementation framework provided a simplified approach, which fitted the resource availability within compound feed manufacturing.

Research limitations/implications
The study is limited by the constraints of a sole case study in providing empirical evidence of the effectiveness of the framework. Nevertheless, a conceptual Lean Six Sigma model is proposed, which will assist compound feed manufacturers implementing a continuous improvement approach.

Originality/value
This paper proposes a simplified approach to the implementation of Lean Six Sigma in agricultural compound feed manufacturers and in small and medium-sized organisations. This is the first such study in Ireland and will add to the body of work on Lean in agriculture and aid other agri-businesses and compound feed manufacturers in understanding how Lean Six Sigma can benefit.
Dependence structure, relational mechanisms and performance: teasing out the differences between upstream and downstream supply chain partners
Authors: Pu Xiaodie , Cai Zhao , Chong Alain Yee Loong , Paulraj Antony 
Published: January 2023

PurposeFirms are subject to power from both upstream and downstream partners; those partners may have different or even opposing impacts on supply chain relationships and financial performance. The purpose of this study is to investigate how upstream and downstream dependence structures affect a firm's financial performance through upstream and downstream relational depth (DEP) and relationship extendedness (EXT).Design/methodology/approachData representing both upstream and downstream supply chain perspectives was collected using a multiple-respondent survey and was further augmented using financial performance data from an archival database.FindingsDependence advantages (ADVs) and disadvantages from upstream and downstream partners affect relational mechanisms and firm performance differently. Only downstream ADV will enhance a firm's DEP and EXT and subsequently affect firm's revenue and profit. Contradictory to widely held belief, the results reveal that firms that maintain long-term relationships with buyers and suppliers may experience lower revenue/profit.Originality/valueThis research represents a significant step in understanding the economic ramifications of dependence by (1) highlighting the difference between upstream and downstream supply chain dependence structure and (2) understanding the indirect effects of dependence structure on financial performance.
Hybrid work for small businesses: strategies for reaping benefits
Authors: Benedic Michael 
Published: January 2023

Purpose
This paper aims to explore how small businesses can strategically leverage hybrid work to strengthen the satisfaction of their employees and managers, their attractiveness, and ultimately their competitiveness.

Design/methodology/approach
Single case study: MANAG+ (pseudonym), a small consulting firm specialized in change management. Following the health crisis and the implementation of remote work, the company has maintained a hybrid work organization and developed management practices that allow it to reap many benefits. This case can be used as a successful example for small companies.

Findings
This paper highlights strategic stakes and specific difficulties of working in hybrid mode for small businesses. It provides, through a case study, a framework and solutions to overcome these challenges.

Research limitations/implications
The research is based on a single case study. Further research should be conducted to establish the generalization of the results on this little-addressed issue.

Practical implications
The research provides a unique approach that can be practically implemented within small enterprises to develop their hybrid management capabilities (best practices and insights for managerial support schemes in a hybrid working context).

Originality/value
In small companies, the challenges of hybrid work are the strongest in terms of sustainability and competitiveness. But this type of company still receives very little attention from researchers. This paper helps to bridge that current gap.
Can retained knowledge from business schools make better enterprising communities? Evidence from transition economies
Authors: Gagica Kumrije , Xhemaili Sejdi 
Published: January 2023

Purpose
The purpose of this paper was to explore how retained knowledge from degrees in business administration or management served entrepreneurs in building up successful enterprises in a high environmental turbulence and competitive condition in the region.

Design/methodology/approach
The survey was conducted in the country of Northern Macedonia and Kosovo, targeting only owners of the enterprises in any of the business sectors. The sample consisted of 400 respondents. Data obtained was analyzed using descriptive statistics, reliability measures and Pearson correlation coefficient using SPSS.

Findings
Main findings reveal strong positive relationship between knowledge gained at formal learning on promotion of organization’s positive image and an appreciation of the human resources contribution within organization; entrepreneurs who promote organization’s positive image are found to be effective negotiators, which develop sustainable and respectful relationships with business partners. Finally, strong positive correlation is found between the entrepreneurs who are able to control their emotions at any given situation, and avoid making a sudden decision, during a highly emotional moment.

Originality/value
To the best of the authors’ knowledge, this research is among the first research that explores the power of degrees in business administration/management and career development as entrepreneurs and how these relationships influenced individuals’ learning and affect behavior at workplace in transition communities, such as Kosovo and North Macedonia.
Aspect-based sentiment analysis on online customer reviews: a case study of technology-supported hotels
Authors: Özen İbrahim Akın , Özgül Katlav Eda 
Published: January 2023

Purpose
The purpose of this study is to determine the satisfaction of the guests who stay at hotels offering technology-supported products and services related to the services and products they receive by using the opinion mining technique.

Design/methodology/approach
In this research, 12,396 customer reviews on booking.com related to ten hotels belonging to a hotel chain using technology-supported products were evaluated with aspect-based sentiment analysis techniques.

Findings
As a result of this study, it has been determined that using technology in hotel businesses creates a positive impression on customer satisfaction. It has been determined that the enrichment of standard hotel business products such as beds and room lighting with technology, in a way that will not be very costly, affects the guests. In addition, it is interesting that technological features such as robots and room service robots, which are called “High & Technology” in this study, are evaluated by customers in the service process.

Practical implications
The hotel managements have the opportunity to evaluate the services we offer by analyzing their online comments and to see their own image from the eyes of the guests. Hotel businesses must learn about customer expectations for technologies with high investment costs. This study, which analyzes online customer reviews, enables tourism businesses that offer technology-supported products and services and invest in technology in service delivery, to understand how customers evaluate the service.

Originality/value
In this study, customer reviews of a hotel group operating in many countries belonging to a hotel group that enriches its standard products with technology and provides service with the concept of a “smart hotel” were examined. This study contributes to the understanding of customers' experience of using technological products in hotel businesses. This study contributes to the literature on customers' satisfaction with technological hotel products and services and the decision of hotels to invest in technology.
Acculturation, religiosity, and willingness to accept Korean products among Muslim consumers: an exploratory study
Authors: Nasution Reza Ashari , Jeong So Won , Jin Byoungho Ellie , Chung Jae-Eun , Yang Heesoon , Nathan Robert Jeyakumar , Arnita Devi 
Published: January 2023

Purpose
The purpose of this study is to explore the acculturation caused by the Korean wave among Indonesian Muslim consumers, especially in the food and cosmetic sectors, based on religious grounds.

Design/methodology/approach
Data were collected through focus group interviews with 20 Muslim respondents in Indonesia.

Findings
The findings specifically highlighted that Muslim consumers’ acceptance of Korean products varied. Muslim consumers’ acceptance was influenced by similarities and differences in values between Islamic and Korean cultures. Consumers categorised into each acculturation mode (assimilation, separation, integration and marginalisation) showed different behavioural patterns in Korean product acceptance. This study proposes that global products can be optimised through specific and targeted marketing campaigns for different types of Muslim consumers with products that comply with their religious values.

Originality/value
Few studies have explored the importance of religious values (e.g. righteousness, compassion and respect for others) with respect to the acceptance of foreign products in the acculturation context. Additionally, how values from other cultures reconcile with the Indonesian Muslims’ affinity for Korean culture has been limitedly studied. This study aims to fill these gaps by identifying the role of religious factors in the acceptance of global products by taking the example of Indonesian Muslim consumers and Korean products.
Exploring the impact of digital knowledge management on technostress and sustainability
Authors: Martínez-Navalón Juan Gabriel , Gelashvili Vera , DeMatos Nelson , Herrera-Enríquez Giovanni 
Published: January 2023

Purpose
This paper aims to assess how digital knowledge management affects technostress in workers and how that influences the organization’s sustainability. The study applied an in-depth literature review of the following concepts and dimensions, digital knowledge management (acquisition, sharing and application), technostress (techno overload, invasion, complexity, insecurity and uncertainty) and sustainability (economic, social and environmental).

Design/methodology/approach
After completing the literature review, an online questionnaire was developed and disseminated through social networks. The questionnaire had four sections: classification of the respondent, questions related to knowledge management, technostress and sustainability. The final sample comprises 454 responses. First, a descriptive analysis of the sample was carried out, and second, a structural equation model by the partial least squares–structural equation modeling method was conducted.

Findings
The results show that there is a direct and positive relationship between knowledge management and technostress. This finding means that a higher level of knowledge management of firms causes a greater level of technostress among employees. The close relationship between knowledge management and the firms’ sustainability has also been confirmed. The study results have shown that gender does not have a moderating effect on the relationships reported, as there are no significant differences.

Originality/value
To the best of the authors’ knowledge, this study is the first to look at digital knowledge management, assessing both the levels of employee technostress and the sustainability achieved by their organizations. Thus, this study could serve as a basis for future research. In addition, it contributes to the scarce academic literature on technostress and digital knowledge management levels.
From incubator’s knowledge transfer to sustainability start-ups’ impact: a case study in a French support program
Authors: Lamperti Sofia , Sammut Sylvie , Courrent Jean-Marie 
Published: January 2023

Purpose
Sustainability start-ups introduce business models that address current environmental and social challenges. However, to reach their mission, they need to integrate the intention of delivering such impact since their formulation. Business incubators show promise in supporting them in this process by enhancing their access to resources and knowledge during the early stage. For these reasons, this paper aims to investigate the transfer of knowledge in a support program, outlining what knowledge is transferred in the program and through which activities for encouraging the generation of sustainability start-ups’ impact.

Design/methodology/approach
The present paper is supported by a qualitative case study methodology based on primary data (interviews) and secondary data (internal and external documents) related to a French support program.

Findings
The study shows that the support program transfers explicit and tacit knowledge for encouraging the generation of sustainability impact, throughout three main phases: awareness, identification and assessment.

Research limitations/implications
The limitation concerns the analysis of a French support program and the focus on sustainability start-ups. Future research lines will study other and more traditional business incubators to confirm and possibly enrich the results.

Practical implications
The study has managerial implications for incubator managers willing to support sustainable entrepreneurship and for sustainable entrepreneurs who want to find a support program and reach their impact.

Social implications
The study shows that a sustainability orientation in business incubators can play a role in fostering sustainable development through the creation of new sustainability ventures.

Originality/value
This paper contributes to two different fields: sustainable entrepreneurship support and knowledge management in incubators.
Bibliometric analysis of Journal of Money Laundering Control: emerging trends and a way forward
Authors: Saxena Charu , Kumar Pardeep 
Published: January 2023

Purpose
The purpose of this study is to provide a bibliometric analysis of the Journal of Money Laundering and Control (JMLC) from 2010 to 2021 and map its way forward.

Design/methodology/approach
A range of bibliometric techniques have been used to analyse the performance of JMLC from Volume 14 (Issue 1) to Volume 24 (Issue 4). The Scopus database has been used to analyse the documents of JMLC. A total of 294 documents are reviewed. The bibliographic data has been analysed using the software VOS viewer and R-studio (Biblioshine) to assess the trend of publications, word growth, keyword co-occurrence, citation analysis, most prolific authors and authors’ impact.

Findings
JMLC’s academic contributions, influence and impact have grown progressively. The thematic structure of the journal has evolved into six bibliographic clusters, noted as prevention of corruption due to money laundering; compliance and regulation of money laundering; customer due diligence; role of Financial Action Task Force (FATF) in the financial system of developing countries; control of terrorism and terrorist financing; and role of money laundering in the proceeds of crime.

Research limitations/implications
The constraint of this endeavour largely arises from its selection of bibliographic data being confined to Scopus.

Practical implications
The results of the study would help the current and future authors to understand the emerging themes in the field of money laundering and control. They are also going to help the editors of the journals of this domain to understand the emerging themes and how the published documents are going to contribute the society, throwing light on the controlling and compliance part of money laundering. Future research directions are provided in tackling the problem of money laundering, corruption, terrorism, crime, etc. with the help of financial intelligence, strong FATF all around the world, machine learning, Bitcoin exchange management and global knowledge management.

Originality/value
To the best of the authors’ knowledge, this is the first objective assessment of the journal. Thus, the results of the study are useful to past and prospective authors, editorial board members, editors, readers and reviewers to gain a one-stop understanding of anti-money laundering actions through the contributions of JMLC.
In-company training in a safety-critical industry: lessons from the aircraft industry
Authors: Li Junmin , Pilz Matthias 
Published: January 2023

Purpose
This paper aims to investigate the in-company training according to the technologically demanding and safety-critical feature of the aircraft industry. This study addresses to the tension between the structured and the more incidental part of in-company learning in their training and learning environment.

Design/methodology/approach
Against the background of concepts of workplace learning from vocational training research and concepts of the safety management system from safety research, aircraft companies from England and Germany were visited. Data from interviews with training managers and trainees as well as non-participant observations are analysed.

Findings
The findings show that workplace vocational learning in this industry is guided by different measures to design the learning environment to prevent purely incidental and informal knowledge acquisition. However, the formalisation of informal learning process leads to a high expenditure of material, personnel and time resources. The findings show that trainers and training managers working together internationally creatively manage different training systems. The training activities are designed to convey the values of safety culture like responsibility, accuracy, transparent communication and reporting. The requirements of the safety management system are also met through the training.

Research limitations/implications
Challenges and tensions in the actual implementation of the training activities could not be identified. The people interviewed were selected by the companies, so there is a risk that certain perceptions are over-represented.

Practical implications
The results show that the safety-critical industry needs its own pedagogical approach to workplace learning, which is not based on independent work processes in the workplace. Insights can be drawn for in-company training in other safety-critical industries too. However, to enable effective in-company learning, which at the same time strengthens the safety culture of the company, many resources must be used. The companies must consider all dimensions of work from the individual level to the work structure level.

Originality/value
This paper discusses the tension between formal and informal learning and shows the specific design of this tension on the basis of a concrete industry for the specific needs of this industry. The results lead to the realisation that the general discussion about workplace learning must be viewed in a differentiated way depending on the industry.
Effectiveness of online self-leadership training on leaders’ self-leadership skills and recovery experiences
Authors: Krampitz Julia , Tenschert Julia , Furtner Marco , Simon Joachim , Glaser Jürgen 
Published: January 2023

Purpose
The purpose of this study is to investigate the effectiveness of online self-leadership training (OSLT) in promoting leaders’ self-leadership skills and recovery experiences.

Design/methodology/approach
A non-randomized controlled trial was conducted under two conditions: a standardized seven-week OSLT (N = 43) and a control without any intervention (N = 42). All participants (N = 85) completed standardized questionnaires measuring self-reported self-leadership skills and recovery experiences. Additionally, participants in the intervention group were assigned to invite one team member each (N = 26) to assess their leaders’ pre-post self-leadership skills and pre-post leader–member exchange.

Findings
Significant interaction effects of time and group and increases in the OSLT group (t1 vs t2) in self-leadership skills (cognitive and natural reward strategies) and recovery experiences (detachment and relaxation) indicated the effectiveness of OSLT training. Significant improvements in self-leadership skills and leader–member exchange were reported by team members of leaders in the OSLT group.

Originality/value
To the best of the authors’ knowledge, this study was the first to examine the effectiveness of OSLT for leaders in business contexts in a controlled before-after intervention design. The findings of this study revealed improvements in self-leadership skills and recovery experience because of OSLT.