bluuebunny/crossref_metadata_2025_split huggingface dataset:
Improving creativity among SME employees: exploring the role of organization-based self-esteem and psychological capital
Authors: Sujatha Madihalli , Mukherjee Ujjal , Singh Nishant , Bamel Umesh 
Published: March 2023

PurposeUnlike multinational companies, small and mid-size enterprises (SMEs) have budget constraints and, thereby, cannot invest heavily in improving the creativity of employees. They look for alternative budget-friendly ways to do the same. The authors of the current paper attempt to identify two psychological-based constructs which positively influence creativity among employees. Both these psychological constructs may be improved among the employees using suitable interventions from the human resource (HR) professionals and line managers working in the organization. This study is an attempt to test the influence of organization-based self-esteem (OBSE) and psychological capital (PC) (both malleable) on creative performance behaviour (CPB) among SME employees.Design/methodology/approachValidated instruments were used to collect data. Structural equation model (SEM) was used to evaluate the 377 responses collected from the employees working in three SME's in India. All three SMEs work in the area of innovative process design and require a high level of creativity among employees.FindingsPC fully mediates the relationship between OBSE and the CPBs of employees. Employees experiencing higher levels of OBSE will develop higher self-esteem, and these employees will exhibit more creative behaviours, increasing the likelihood of achieving creative results.Research limitations/implicationsThis study provides valuable inputs to the creativity literature as it describes the process of how self-esteem influences the creativity of an employee. HR professionals working in SMEs can work on enhancing the OBSE and PC (both malleable) of employees to improve creativity among employees.Originality/valueTo the best of the researcher's knowledge, this is the first attempt to identify frugal ways to improve creativity, especially in SMEs.
Build trust in the organization because it matters: exploring the nexus of enablers of organizational trust through DEMATEL
Authors: Dahiya Rinki 
Published: March 2023

PurposeResearchers have worked diligently to find the factors that foster organizational trust, but the causal relationships between the enablers of organizational trust have remained unexplored. Therefore, the purpose of this study is to map and analyze the causal link structures of organizational trust enablers.Design/methodology/approachData were gathered from employees working in Indian manufacturing organizations. The decision-making trial and evaluation laboratory (DEMATEL) approach was used to test the cause-and-effect linkages among organizational trust enablers.FindingsThe empirical evidence shows that 6 out of 14 enablers are causal, namely, organizational justice, person–organization fit, corporate citizenship, positive leadership behavior, relational quality and job satisfaction.Practical implicationsThe findings of the study offer a deeper understanding of identified enablers of organizational trust and their linkages with other outcome enablers. Furthermore, the findings provided in the current study will assist top authorities, practitioners and HR managers in focusing on the select causal organizational trust enablers. In addition, the ranking established in this study will help organizations in directing their efforts and resources toward the few select enablers that help to facilitate other consequent enablers of organizational trust. In other words, the results of the study would help in gaining the advantages of efficiency in fostering trust at work.Originality/valueBy providing the empirically valid causal framework of organizational trust enablers, the present study makes a novel contribution to the field. Also, the findings of this study would help organizational policymakers, HR managers and organizational behavior practitioners in developing a better understanding of inculcating trust at work. Furthermore, the use of these enablers will help to foster a trustworthy environment at work.
The impact of female board directors on effective investment management: evidence from Korean firms
Authors: Kwon HyukJun , Moon Changjin , Kim Jinhwan 
Published: March 2023

Purpose
Board gender diversity is an important component of sound corporate governance. This paper aims to examine the influence that female board directors in listed firms in Korea have on effective investment decisions.

Design/methodology/approach
The authors used 4,117 data items related to finance and governance from FnGuide for listed Korean firms between 2014 and 2019. The authors analyzed the data using Heckman’s two-stage regression, controlling the ordinary least square regression and endogeneity, to resolve the problem of selection bias. Gender diversity was measured using the existence/absence of female directors on boards (dummy variable) and the ratio of female directors on boards (BLAUt-1 index and SHANNONt-1 index).

Findings
Female board directors influenced the suppression of under-investment for the enhancement of corporate value, but not the suppression of over-investment. Additionally, female directors played a complementary role in under-investment to mitigate corporate risk, but not in intra-industry competition. Kanter’s classification of board types indicated that the skewed board and tilted board have a significant effect on under-investment and play a complementary role in corporate risk.

Research limitations/implications
First, this study is about only Korean firms. Second, this study relies on corporate actual data but does not account for the factors that affect human behavior or how such behaviors can evolve. Third, the authors included as many appropriate variables as possible when setting the research model, but there may be missing correlation variables.

Social implications
The authors’ results have policy implications, as they can be used as a basis to establish policies related to gender diversity in Korea, where there are currently insufficient empirical studies on women’s participation on the boards of directors. Moreover, with the amended FISCMA, which mandates that firms must hire at least one female director, Korean firms need to implement practical employment policies that can benefit firms, by selecting capable female directors rather than engaging in tokenism.

Originality/value
This study empirically examines gender diversity in the boards of Korean firms that have implemented the female quota system for the first time and considers female board directors’ roles in undertaking effective corporate investment decisions. This insight can guide change management and help firms avoid tokenism – a possible corporate response to pressures arising from the debates about feminism in Korea and gender diversity legislation.
How do free-play offers affect gambling behavior?
Authors: Cho S. Ray , Lucas Anthony F. , Singh Ashok K. 
Published: March 2023

Purpose
This study aims to understand how free-play credits affect risk-seeking behavior in slot players. Extant results suggest they encourage risk aversion, counter to the primary aim of increasing spend per visit. The results inform operators as to the effectiveness of what has become the primary play incentive for casino marketers within many of the world’s markets.

Design/methodology/approach
Within a quasi-experimental grouped design, 365 days of player-level performance data from four different casinos were analyzed to determine whether player losses (casino revenues) and time played differed on visits that included free-play redemptions from those that did not. Hypotheses were tested via paired-samples t-tests and Mann–Whitney U tests.

Findings
On balance, neither player losses nor time played were significantly different on the free-play visits. Neither the house money effect nor the endowment effect was supported. The results were most consistent with the prospect-theory-with-memory editing rule. No findings indicated increased risk-seeking behavior associated with the free-play offers.

Practical implications
Casino operators are afforded insight related to how costly free-play campaigns affect gaming spend and playtime. Both are critical to understanding the impact of free-play on the gambler’s experience.

Originality/value
The 365-day samples extended existing research by analyzing the impact of free-play offers on risk-taking behaviors within the scope of a perpetual/ongoing campaign. Comparisons of observed daily behavior/outcomes were made between separate tiers of like-kind gamblers from each of four different casinos. Quasi-hedonic editing rules were applied to a multistage decision framework.
Action and inaction regret in fine-dining decisions: the impact of the focal customer, sommelier and dining companion
Authors: Deng Demi Shenrui , Seo Soobin , Harrington Robert J. 
Published: March 2023

Purpose
The purpose of this study is to unearth antecedents of regrettable dining experiences related to the information source, action and inaction perspectives, dining companion influence and interactions among information source, the focal customer’s valence and the dining companion’s valence on regret, leading to sequential behavioral outcomes.

Design/methodology/approach
Using a scenario-based experimental study, 344 qualified questionnaires were collected. Univariate ANOVA and multiple linear regression analyses were implemented.

Findings
The results of this study reveal that action regret is more intense than inaction regret during the choice-making phase; dining companion negative feedback intensifies focal customer’s regret. The significance of the information source on regret disappeared when only one party reported negative feedback; conversely, when two parties in the co-consumption experience revealed negative feedback, the relationship between information source of choice and regret was sustained.

Research limitations/implications
The nature of scenario-based design may lack realism. Thus, more field experiments are encouraged to test the propositions further. This research enhances our understanding of gastronomic experiences in a negative disconfirmation context, drawing upon action/inaction regret theory, attribution theory and the expectancy disconfirmation model.

Practical implications
From a triad relationship perspective, this study provides valuable input on who or what will be attributed to the issues when encountering a food and wine sensory failure. Additionally, insightful recommendations are supplied on avoiding the possibility of inducing the experience of regret and how practitioners can increase the potential for a memorable dining experience.

Originality/value
To the best of the authors’ knowledge, this is the first study that enriched the existing knowledge of regrettable dining experiences relating to information sources and social influence.
Analysis of accommodation providers' carbon footprint in Australia: motivations and challenges
Authors: Apolloni Massimiliano , Volgger Michael , Pforr Christof 
Published: March 2023

Purpose
As net-zero pledges gain momentum globally, more and more accommodation businesses seek to quantify their carbon emissions. Building on Chan (2021), this study aims to explore what drives Australian accommodation providers to measure the carbon footprint of their businesses and what barriers hinder them from doing so.

Design/methodology/approach
Empirical data were collected by conducting ten semi-structured interviews with owners, senior executives, consultants, certification bodies and hotel management companies. The set of interviews represented different segments of the hotel industry and various accommodation types. Data were analysed with thematic analysis.

Findings
The major drivers for adopting carbon footprint analysis are as follows: the analysis being perceived as an important contribution to a company's corporate responsibility, the owner or manager's environmental concern, the assessment being a requirement for obtaining an eco-certification and the business benefits associated with implementing the initiative. The major barriers hindering adoption include the following: difficulties with data gathering, the lack of a standard methodology, a lengthy decision-making process and a lack of resources.

Research limitations/implications
Based on the empirical findings and three theories on ecological responsiveness, this study develops a conceptual framework for implementing carbon footprint analysis in the accommodation context and recommends strategies to increase the adoption of carbon footprint analysis.

Originality/value
This study responds to Chan and Hsu's (2016) call for further research on carbon footprint in the hotel context and represents the first attempt to explore the drivers and barriers specifically associated with implementing carbon footprint analysis in the accommodation sector.
COVID-19 and the digitization of business events: how the health crisis accelerated ethical issues
Authors: Piccioni Niccolò , Nosi Costanza , Ottolenghi Chiara , Nevi Giulia 
Published: March 2023

PurposeThe aim of this study is to understand the transformations that the event industry has undergone during the COVID-19 pandemic and what changes still may happen in the future, here according to business event managers.Design/methodology/approachBeing explorative in nature, the study adopts a qualitative research design based on semi-structured in-depth interviews submitted to a purposive sample of 26 Italian business event agency managers.FindingsThe findings reveal that the pandemic boosted the digital transformation of the event industry, spurring organizers to recraft and execute their business models. Such changes may give rise to important ethical concerns that should be carefully considered by academics, professionals and policymakers.Research limitations/implicationsThe research is based on a purposive sample of Italian business event managers. Therefore, in addition to be country-specific, the research includes only a single typology of business event stakeholders.Originality/valueThe article points out possible counterintuitive considerations that may rise related to the ethical issues emerging from the adoption of novel business models in the event industry after the COVID-19 pandemic. The study suggests possible objects of reflection for scholars, event managers and policymakers to plan and organize a more equitable and sustainable business in the future.
Defining perplexity and reflective thinking in a game-based learning environment
Authors: Shokeen Ekta , Weintrop David , Pellicone Anthony James , Moon Peter Francis , Ketelhut Diane , Cukier Michel , Plane Jandelyn Dawn 
Published: March 2023

Purpose
The purpose of this paper is to understand the role of perplexity in young players’ experiences within an educational videogame and how reflective thinking can help them to get out of perplexing scenarios.

Design/methodology/approach
We used a constructivist grounded theory approach and the lenses of Dewey’s conceptualization of perplexity and reflective thinking to examine young players’ in-game experiences.

Findings
We find that perplexity in gameplay is an experience that occurs when players encounter uncertainty about where to go or what to do next in the game. Findings reveal that while playing an educational game players engaged in two forms of perplexity – exploration-based and puzzle-based. Additionally, we unpack how players overcome these perplexing scenarios by reflecting on the information provided in the game.

Research limitations/implications
While in a state of perplexity, reflecting on the in-game information aids players to think and make meaning, thus supporting learning. We provide suggestions for how to better utilize perplexity as an in-game design mechanism to encourage young players to reflect on in-game information.

Originality/value
This empirical study is original in its context of studying the phenomenon of perplexity in videogames and young players’ in-game reflection experiences.
Presentational effects of photos and text in electronic word-of-mouth on consumer decisions
Authors: Li Jing , Xu Xin , Ngai Eric W.T. 
Published: March 2023

PurposeThis study clarifies the integration-related effects of photos and text on consumer information processing and decision-making outcomes.Design/methodology/approachThe authors conducted an experiment by recruiting 162 workers from Amazon Mechanical Turk. These participants were randomly assigned based on a full factorial, between-subject design with four possible conditions (2 [separate vs alternate layout] × 2 [photo-first vs text-first sequence]). The authors conducted a two-way analysis of variance to test the main effects and the interaction effects of layout and sequence on perceived diagnosticity, pleasantness feelings and attitudes toward products or services reviewed through electronic word-of-mouth (e-WOM); the authors also applied Process Models 4 and 8 to explore the mechanism of these effects.FindingsThe experimental results reveal that text-first sequence is generally more effective than photo-first sequence in enhancing perceived diagnosticity and attitudes toward products or services. However, when a photo is displayed first, a separate layout is more effective than an alternate layout in enhancing perceived diagnosticity and attitudes. By contrast, regardless of the sequence, an alternate layout is more effective than a separate layout in inducing pleasantness feeling.Research limitations/implicationsFuture studies should further explore photo-based e-WOM, including other photo characteristics (e.g. visual quality, quantity and content).Practical implicationsThis study provides guidelines for businesses to use photos on social media to achieve strategic goals.Originality/valueThis study addresses an identified need; that is, how the presentation of photo cues (e.g. layout and sequence) influences consumer decisions.
Green buildings and maintenance planning practices in Malaysia
Authors: Ismail Zul-Atfi 
Published: March 2023

PurposeGreen building (GB) maintenance is increasingly accepted in the construction industry, so it can now be interpreted as an industry best practice for maintenance planning. However, the performance competency and design knowledge of the practice's building control instrument process can be affected by its evaluation and the information management of building information modelling (BIM)–based model checking (BMC). These maintenance-planning problems have not yet been investigated in instances such as the Grenfell Tower fire (14 June 2017, approximately 80 fatalities) in North Kensington, West London.Design/methodology/approachThis study proposes a theoretical framework for analysing the existing conceptualisation of BIM tools and techniques based on a critical review of GB maintenance environments. These are currently employed on GB maintenance ecosystems embedded in project teams that can affect BMC practices in the automation system process. In order to better understand how BMC is implemented in GB ecosystem projects, a quantitative case study is conducted in the Malaysian public works department (Jabatan Kerja Raya (JKR)).FindingsGB ecosystem projects were not as effective as planned due to safety awareness, design planning, inadequate track insulation, environmental (in) compatibility and inadequate building access management. Descriptive statistics and an ANOVA were applied to analyse the data. The study is reinforced by a process flow, which is transformed into a theoretical framework.Originality/valueIndustry practitioners can use the developed framework to diagnose BMC application issues and leverage the staff competency inherent in an ecosystem to plan GB maintenance environments successfully.
The knowledge trajectory and structure of the supply chain integration: a main path and cluster analysis
Authors: Yu Dejian , Fang Anran 
Published: March 2023

PurposeSupply chain integration (SCI) dominates supply chain strategy and is receiving increasing academic attention. The purpose of this paper is to provide a systematic review of the knowledge trajectory and structure of the SCI field.Design/methodology/approachBased on 3,533 papers extracted from the Web of Science (WoS), this paper adopts the main path analysis (MPA) method to detect three distinct knowledge development trajectories. Coupling-based clustering is combined with MPA to reveal three critical subfields.FindingsThe findings show that the definition, content and dimensions of SCI lack unified conclusions. The influencing factors and performance consequences of SCI are long-standing research elements. Building theoretical models and integrated systems and applying blockchain technology to improve SCI are the key research contents. The intertwining of collaboration and SCI cannot be ignored, and the green SCI may be a hot topic in the future.Research limitations/implicationsThis study explores knowledge in the SCI field based on the limited literature collected by WoS rather than all published papers. The omissions of some relevant papers and books may exist.Practical implicationsThe study methodology provides a framework for similar studies in the future, and the results help researchers to get a comprehensive picture of the knowledge trajectory and structure of the SCI field.Originality/valueCompared to existing reviews, MPA combines cluster analysis to develop a synthetic framework of the knowledge trajectory and structure in the SCI domain. It contributes to a systematic review of the development of SCI.
Towards a better understanding of volunteer engagement: self-determined motivations, self-expression needs and co-creation outcomes
Authors: Fernandes Teresa , Matos Manuel Aires de 
Published: March 2023

PurposeNon-profit organizations (NPO) contribute significantly to the welfare of citizens and communities. Engagement in volunteering is crucial for sustaining volunteer motivation and for the effective and efficient functioning of NPO, with significant implications for society at large. Yet, literature on volunteer engagement (VE) is limited to date. Grounded on service-dominant logic, self-congruity theory and self-determination theory, this study aims to understand what motivates VE and how it may evolve into a co-creation process valuable to NPO and its stakeholders.Design/methodology/approachBased on survey data collected from 450 volunteers, working with a diverse set of NPO, a comprehensive model of drivers and outcomes of VE was empirically tested using PLS-SEM, considering the mediating role of volunteers' congruence with the core values of the NPO.FindingsThe impact of volunteers' perceived autonomy, competence and relatedness on VE and its subsequent role in volunteers' loyalty and extra-role engagement behaviors (i.e. co-development, influencing and mobilizing behaviors) were validated. Moreover, the study validates value congruence as an internalizing mediating mechanism in the engagement process, a role that has been implied but not empirically tested.Originality/valueThe study contributes to the engagement and volunteering literature, which despite an unprecedented parallel have developed almost independently, with limited reference to one another. As the nomological network of VE is still underexplored, the study extends the engagement literature to the volunteering sector, validating the key (but underexplored) role of self-determination needs and value congruence in driving VE and value co-creation behaviors. The study further adds to engagement research while addressing other actors' engagement beyond the customer–brand dyad. While adopting a seldom explored marketing perspective of VE, this study provides NPO valuable insights on how to manage and engage volunteers.