Implementasi Perlindungan Hukum Profesi Dokter Terhadap Layanan Telemedicine di RSUP Prof. Dr. R. D. Kandou Manado
Authors: Watulingas Andre M. , Kristanto Erwin G. , Waha Caecilia J. J. 
Published: August 2023

Astract: Reviews of telemedicine concept in various places reported that there were many internal and external problems in each healthcare provider giving telemedicine services. Through interviews, there were several problems found in the concept of telemedicine at Prof. Dr. R. D. Kandou Hospital, Manado, especially problems with law protection. This study aimed to analyze the legal protection of the medical profession at Prof. Dr. R. D. Kandou Hospital. This was a qualitative and descriptive study with grounded research method using interviews. There were five informants in this study. This study used primary data sources obtained by conducting interviews containing open statements. Data were analyzed accordance to the Miles and Huberman method. Based on interviews, legal basis for telemedicine services was still not concrete in the scale of national regulations since only reference regulations were used. The responsibilities of medical profession were in accordance with existing regulations, including ethical, law, and administrative responsibilities. The legal protection for medical profession at Prof. Dr. R. D. Kandou Hospital was very promising, especially the law society organization unit that played an important role in reviewing legal problems experienced by the health workers, especially problems in telemedicine services. The legal principles regarding telemedicine services in Indonesia was not yet concrete and comprehensive, but regarding legal protection they were in accordance with the existing reference rules. In conclusion, at Prof. Dr. R. D. Kandou Hospital the legal protection for medical profession is very promising, however, a fixed law is needed, so that the services provider can work optimally.
Keywords: telemedicine; medical law; law path; doctors; patients

Abstrak: Tinjauan konsep telemedicine di berbagai tempat melaporkan permasalahan internal maupun eksternal pada setiap provider layanan kesehatan. Melalui wawancara, terdapat beberapa permasalahan yang ditemukan dalam konsep telemedicine di RSUP Prof. Dr. R. D. Kandou Manado terutama mengenai permasalahan perlindungan hukum. Penelitian ini bertujuan untuk menganalisis perlindungan hukum profesi dokter di RSUP Prof. Dr. R. D. Kandou. Jenis penelitian ialah deskriptif kualitatif menggunakan metode grounded research dengan metode pengumpulan data menggunakan wawancara. Jumlah informan berjumlah lima orang. Penelitian ini menggunakan sumber data primer yang diperoleh dengan dilakukan wawancara yang berisi pertanyaan-pertanyaan terbuka. Analisis data sesuai dengan metode Miles dan Huberman. Berdasarkan hasil wawancara, didapatkan bahwa landasan hukum layanan telemedicine masih belum konkrit dalam skala peraturan nasional yaitu hanya memakai peraturan acuan. Tanggung jawab profesi dokter sudah sesuai dengan peraturan yang ada, meliputi tanggung jawab etik, hukum, administratif. Perlindungan hukum profesi dokter sudah sangat baik, yaitu pihak rumah sakit khususnya unit HUKORMAS berperan penting dalam meninjau permasalahan hukum yang dialami oleh tenaga kesehatan terlebih permasalahan dalam layanan telemedicine. Asas hukum mengenai layanan telemedicine di Indonesua masih belum bisa dijadikan peraturan yang konkrit dan menyeluruh, tetapi mengenai perlindungan hukumnya sudah sesuai dengan aturan-aturan acuan yang ada. Simpulan penelitian ini ialah perlindungan hukum terhadap profesi dokter sudah sangat baik di RSUP Prof. Dr. R. D. Kandou, Manado, tetapi dibutuhkan landasan hukum yang lebih jelas, agar pemberi layanan dapat bekerja dengan lebih maksimal.
Kata kunci: telemedicine; hukum kesehatan; jalur hukum; tenaga kesehatan; pasien