bluuebunny/crossref_metadata_2025_split huggingface dataset:
“Touch over tech”: a longitudinal examination of human touch along a travel journey
Authors: Lei Sut Ieng , Fong Lawrence Hoc Nang , Ye Shun 
Published: June 2023

Purpose
While the importance of human touch for maintaining a tech–touch balance has been stressed, little knowledge exists regarding how such human elements should be incorporated in service settings dominated by technologies. This study aims to examine the outcomes of human touch levels across different travel stages in a hotel stay context.

Design/methodology/approach
Data were collected through a survey on 900 participants. Latent class analysis was first conducted to categorize the sample into groups based on human touch levels. Hypotheses were then tested using regression-based moderation analysis with the PROCESS macro for SPSS.

Findings
Human touch level negatively predicts perceived risk, which is negatively associated with satisfaction. These effects are particularly significant at check-in and check-out stages. Informational privacy significantly moderates the effect of human touch level on perceived risk. Such interaction effects were spotted at the booking and check-out stages.

Research limitations/implications
This study contributes to theory by revealing the role of human touch elements in technology-driven service scenarios and provides practical guidelines for hotels on sharpening service experience by integrating human touch and technology elements.

Originality/value
Through integrating the service encounter framework and concept of customer touchpoints, this study takes a different approach that integrates both “tech” and “touch” by investigating the effects of customer-owned touchpoints in each core stage of a hotel stay journey.
Expanding strategic flexibility through organizational culture, industry 4.0 and market orientation
Authors: Kafetzopoulos Dimitrios , Katou Anastasia A. 
Published: June 2023

PurposeThe purpose of this study is to build a theory on management investigating the relationship between organizational culture and strategic flexibility in firms, and how this relationship is affected through industry 4.0 capabilities and the market orientation of firms.Design/methodology/approachAs a methodological approach, this paper uses a rich combination of literature review and exploratory interviews with managers and academics. Data were collected from 379 industrial managers; confirmatory factor analysis (CFA) and finally structural equation modeling (SEM) were performed to validate the data and examine the hypothesized relationships.FindingsThe results show that organizational culture drives firms to strategic flexibility, but the introduction of industry 4.0 capabilities and market orientation fully mediate this relationship, revealing their significance to strategic flexibility.Research limitations/implicationsAll the respondents of the study's dataset were from Greek firms; the role of national culture should be considered. Moreover, the comprehension of I4.0 is a quite recent concept that is still being formulated, this feature may modify the results of future studies.Practical implicationsManagers should allocate resources for the concurrent adoption of digital technologies capabilities and suitable market-oriented strategies in order for them to be key drivers for enhanced strategic flexibility.Originality/valueThe current state of knowledge of both theory and practise for critical organizational factors such as organizational culture, strategic flexibility, industry 4.0 capabilities and market orientation will be extended.
Implementing and assessing a performance framework for the innovation measurement in a European manufacturer
Authors: Nappi Vanessa , Kelly Kevin 
Published: June 2023

PurposePerformance framework (PF) is a well-established practice to measure innovation performance and identify improvement opportunities. However, whether PFs academic research are applicable to companies remains unclear, as well as their support in the definition of improvement actions. This study aims to present the implementation and assessment of a new and updated PF proposed in previous research in a real industrial context.Design/methodology/approachThe PF was implemented through an in-depth case study carried out in a European machinery manufacturer and further assessed by practitioners.FindingsThe results indicate that the PF enabled the creation of a multidimensional view of the innovation performance and the definition of improvement projects in the company. Additionally, the findings also reveal an overall positive assessment of the PF by senior managers who work with the innovation process.Research limitations/implicationsAs a case study, this research is inherently limited in the extent to which results can be generalised. Thus, the analyses are reductive and rationalising. Future research is needed to assess the replicability of the PF.Practical implicationsThe study's practical contribution is based on the combination of insights and steps that provide a straightforward and actionable approach for the company to improve performance.Originality/valueThis study aims to advance the importance of implementing the new and updated PF after its proposition, which is often overlooked in preceding research. Furthermore, the assessment of the PF also enables to infer its value to the company's employees.
Business intelligence for Industry 4.0: predictive models for retail and distribution
Authors: Chen Zurong , Zhao Jia , Jin Chen 
Published: June 2023

Purpose Textile and contemporary apparel manufacturers are adopting and integrating cutting-edge technologies to reduce their impact on the environment and gain an advantage in the marketplace. Most previous studies have ignored business intelligence systems (BIS), notably in the textile and apparel industry (T&A), in favor of looking at the larger picture of how big data would affect retail and distribution in a company. This is especially true for the T&As.Design/methodology/approach The authors report that they conducted 14 semi-structured interviews with 12 international luxury tourism service providers. In this case, researchers use snowball features and systematic techniques to select participants. A qualitative content analysis strategy is used to capture the focus of the interviews.Findings Problems with T&A company sustainability, opportunities to increase value creation via use of industry-leading business intelligence (BI) solutions and perceived roadblocks to BIS adoption were all found by the poll. Garment retail and distribution sector has benefited greatly from the increased use of Industry 4.0 technologies, especially those that provide better BI solutions. Determine the extent to which industry participation slows down or speeds up the process. The Company Information System (BIS) will help convince non-tech-savvy business owners of the financial, economic and environmental benefits of adopting certain technologies developed as part of the industry 4.0 movement.Research limitations/implications The authors of this research claim theirs is one of the first to investigate what variables affect the uptake of BIS, ultimately hoping to find out how BIS may be used by T&A businesses to tackle environmental issues through the use of Industry 4.0 technologies. The purpose of this study was to see whether BIS might aid T&A firms with their sustainability issues.Practical implications In the last several years, there has been a meteoric rise in interest in big data and business analytics among firms and educational institutions alike. This paper tries to introduce readers to the concept of business analytics in a way that is both academic and accessible, considering both the present and future of the field. This paper begins with a quick introduction, followed by a summary of the three distinct forms of predictive modeling discussed.Originality/value In an effort to help aspiring analytics professionals, they have identified, categorized and evaluated the nine distinct players that are now active in the analytics market. Following this, they will provide a high-level summary of the many different research projects currently being worked on by their group.
The impact of hop origin information on the sensory and hedonic evaluation of highly involved consumers of craft beer
Authors: Cassago Alvaro Luis Lamas , Artêncio Mateus Manfrin , Contin Daniele Ribeiro , de Souza Beatriz Costa , Dias Guilherme Silva , Neto Leonardo Gobbo , Giraldi Janaina de Moura Engracia , Da Costa Fernando Batista 
Published: June 2023

Purpose
This paper aims to explore the impact of the origin of hops on the sensory and hedonic evaluation of highly involved craft beer consumers.

Design/methodology/approach
Data was collected through a between-subject tasting experiment, where the origin of hop was manipulated (imported vs locally grown). The craft beer samples used in the experiment were produced using hops of similar age but grown in two distinct places: USA (imported hop) and in the city of Ribeirão Preto, Brazil, where the experiment was conducted (locally grown hop). The sensory and hedonic evaluations of highly involved craft beer consumers (n = 100) were collected after tasting the samples.

Findings
The origin of hop proved to be significant in affecting participants’ sensory and hedonic evaluations. It was observed that women were more sensitive than men to the origin information: when information was given, differences were found only on men’s scores of dryness/astringency; while in women, significant differences were found not only in dryness/astringency, but also in bitterness and refreshing, which are important attributes in the sensory profile of craft beer. It was also confirmed the effect of localness in hop cultivation, once men’ and women’s scores on liking were higher for the sample brewed with locally grown hop.

Originality/value
To the best of the authors’ knowledge, this is the first work using craft beer brewed with hops cultivated in Brazil and a sample of Brazilian craft beer consumers, therefore, providing a significant contribution to the field of consumer behavior. Furthermore, it adds to the discussion on sex-/gender-related differences regarding sensory expectation and perception of foods.
Performance of a transverse ridge located through the contact zone of an ultra-thin film including surface force effect
Authors: Abd Alsamieh Mohamed 
Published: June 2023

Purpose
The purpose of this paper is to investigate the performance of an ultra-thin film lubricated conjunction through the elastohydrodynamic lubrication of point contacts for various ridge shapes and sizes located within the contact zone including flat-top, triangle and cosine wave profiles, considering the influence of surface forces of solvation and Van der Waals’ in addition to the hydrodynamic effect to predict an optimum geometric characteristics for surface texture for lubricated conjunctions.

Design/methodology/approach
Surface features are simulated in a variety of sizes and shapes including flat-top, triangle and cosine wave profiles. While estimating the elastic deformation of the contacting surfaces, surface forces of solvation and Van der Waals’ are taken into account. The Reynolds equation is solved using the Newton–Raphson method to get the pressure profile and film thickness including the elastic deformation, and surface feature.

Findings
The geometrical characteristics of the ridge, its placement in relation to the contact zone and its height all have a significant impact on the performance of ultra-thin film lubricated conjunction. When the triangular-shaped ridge is present in contact, it forecasts even sharper peaks in film thickness and pressure. More friction, wear and eventually contact fatigue are brought on by this more acute pressure and film thickness peaks. The flat-top ridge shape shows a better performance for lubricated conjunction where, the minimum film thickness value is comparable to that obtained for the case of a smooth contact surface. This behavior is attributed to the effect of intermolecular force of solvation. An increase in the size of the ridge results in a step increase in the film thickness for different ridge shapes, particularly for the flat-topped ridge pattern.

Originality/value
Evaluation of the performance of elastohydrodynamic lubricated ultra-thin film conjunction related to film thickness and pressure profile for various ridge surface features of different amplitudes, shapes and sizes located through the contact zone considering the influence of surface forces of solvation and Van der Waals’ in addition to the hydrodynamic effect.

Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-03-2023-0062/
Prisoners’ experiences of custodial parkrun in the UK: links to rehabilitation culture and desistance
Authors: Campana Harriet , Edmondson Lisa , Edghill Claire , Crowther Tanya , Aspin Julie , Aspey Lauren , Meek Rosie 
Published: June 2023

Purpose
Parkruns are weekly, free, community-based, 5 km runs around open spaces, with a growing body of research indicating their social, physical and psychological benefits. Thirty-one custodial establishments in England and Wales regularly offer parkruns. The purpose of this paper is to consider prisoners' experiences of parkrun in custodial settings, and these are discussed in the context of the evidence base regarding parkrun in the community and the wider literature on prison sport, desistance, and rehabilitation culture.

Design/methodology/approach
Using an inductive, qualitative approach, data was collected at three English prisons, via semi-structured interviews with 24 adult male prisoners who participated in parkrun. Data was subjected to thematic analysis.

Findings
In total, five themes reflecting positive experiences associated with custodial parkrun were identified: connection with others; healthy living; a safe and predictable exercise environment; a sense of purpose; and a re-humanising experience. Factors appearing frequently in the wider parkrun research are present in the perceptions of parkrunners in custody. In addition, factors deemed important to desistance and promoting a rehabilitation culture were also found in the experiences of the sample.

Practical implications
The work emphasises the successes of His Majesty’s Prison and Probation Service (HMPPS) and parkrun working in partnership to support custodial events. By highlighting the positive experiences of custodial parkrun on prisons and prisoners, the authors anticipate that their findings may encourage further sites to consider launching parkrun events and prompt existing sites to consider their events in line with efforts to promote desistance and a rehabilitation culture.

Originality/value
To the best of the authors’ knowledge, this is the first paper to explore custodial parkrun. The findings indicate that custodial parkrun supports HMPPS strategic goals by offering an opportunity for prisons to promote desistance.
Implications of directors’ education for audit fees: does the audit committee matter?
Authors: Saggese Sara , Sarto Fabrizia , Romano Rosaria , Viganò Riccardo 
Published: June 2023

Purpose
Building upon multiple theories (i.e. agency, signalling and human capital), this paper aims to explore the effects of directors’ education on audit fees and to assess the mediating role of audit committee (AC).

Design/methodology/approach
The authors use an econometric analysis of Italian-listed non-financial firms during the period 2012–2015 using single-mediator models through ordinary least squares and logit regressions. Moreover, the authors apply the path analysis with the bootstrap method to test the mediating effect.

Findings
Findings show that the directors’ level of education improves audit fees. Additionally, the presence of an AC and the financial expertise of its members mediate this relationship.

Practical implications
By offering insights into the implications for audit pricing of the board and AC human capital, the paper helps regulators and policy-makers to understand which characteristic of such governance bodies improves auditing quality and the provision of better financial reporting.

Originality/value
The study uses a unique data set hand-collected from multiple sources and advances the auditing literature by shedding light on the reasons behind the influence of directors’ characteristics on audit fees and on the role played by the AC.
Study on electronic transport performance of Ag-ZnO film by photoassisted conductive atomic force microscopy
Authors: Zhang Yidong 
Published: June 2023

Purpose
The purpose of this paper is to study the electronic transport performance of Ag-ZnO film under dark and UV light conditions.

Design/methodology/approach
Ag-doped ZnO thin films were prepared on fluorine thin oxide (FTO) substrates by sol-gel method. The crystal structure of ZnO and Ag-ZnO powders was tested by X-ray diffraction with Cu Kα radiation. The absorption spectra of ZnO and Ag-ZnO films were recorded by a UV–visible spectrophotometer. The micro electrical transport performance of Ag-ZnO thin films in dark and light state was investigated by photoassisted conductive atomic force microscope (PC-AFM).

Findings
The results show that the dark reverse current of Ag-ZnO films does not increase, but the reverse current increases significantly under illumination, indicating that the response of Ag-ZnO films to light is greatly improved, owing to the formation of Ohmic contact.

Originality/value
To the best of the author’s knowledge, the micro electrical transport performance of Ag-ZnO thin films in dark and light state was firstly investigated by PC-AFM.
A circular plate with a central hole reinforced with agglomerated CNTs under impact loading
Authors: Ranjbar-Roeintan Mehdi 
Published: June 2023

PurposeThis article focuses on the low-velocity impact (LVI) output of carbon nanotubes (CNTs)’ reinforcement circular plates, considering agglomeration size effect and clumping of CNTs’ inner side of the agglomerations.Design/methodology/approachA representative volume element (RVE) is used to determine the nanocomposite properties reinforced with agglomerated CNTs with random orientation. First-order shear deformation theory (FSDT) is used to obtain the motion equations of LVI analysis. These equations are handled by developing a Ritz method and Lagrangian mechanics. To extract the mass and stiffness matrices, terms with second and higher degrees are ignored.FindingsFormulation validation is performed by providing various examples, including comparisons with other research and ABAQUS FE code. The effects of agglomeration size, clumping of CNTs’ inner side of the agglomerations, CNT volume fraction and impact location on the responses of impact load, projectile displacement and plate deflection are analytically studied. These achievements illuminate how the influence of agglomeration size is very small on the impact response. Also, the influence of clumping of CNTs’ inner side of the agglomerations is significant, and as it increases, the displacement values and impact time increase, and the impact force decreases.Originality/valueIn this article, to avoid additional calculations, the parameters of the mass matrix and the stiffness coefficients are linearized to obtain the equations of motion of the impact on the circular plate.
Analysis of a non‐lethal biallelic frameshift mutation in ZMPSTE24 reveals utilization of alternative translation initiation codons
Authors: Kaufmann Lukas , Pilic Johannes , Auinger Lisa , Mayer Anna‐Lena , Blatterer Jasmin , Semmler‐Bruckner Johann , Abbas Safdar , Rehman Khurram , Ayaz Muhammad , Graier Wolfgang F. , Malli Roland , Petek Erwin , Wagner Klaus , Al Kaissi Ali , Khan Muzammil Ahmad , Windpassinger Christian 
Published: June 2023

AbstractRestrictive dermopathy (RD) is a lethal condition caused by biallelic loss‐of‐function mutations in ZMPSTE24, whereas mutations preserving residual enzymatic activity of the ZMPSTE24 protein lead to the milder mandibuloacral dysplasia with type B lipodystrophy (MADB) phenotype. Remarkably, we identified a homozygous, presumably loss‐of‐function mutation in ZMPSTE24 [c.28_29insA, p.(Leu10Tyrfs*37)] in two consanguineous Pakistani families segregating MADB. To clarify how lethal consequences are prevented in affected individuals, functional analysis was performed. Expression experiments supported utilization of two alternative translation initiation sites, preventing complete loss of protein function consistent with the relatively mild phenotypic outcome in affected patients. One of these alternative start codons is newly formed at the insertion site. Our findings indicate that the creation of new potential start codons through N‐terminal mutations in other disease‐associated genes should generally be taken into consideration in the variant interpretation process.
Religiosity as a predictor of students' political attitudes
Authors: Boneta Željko , Mrakovčić Marko 
Published: June 2023

AbstractThis paper analyzes the relationship between students' level of actual religiosity and their sociodemographic characteristics, political orientation, and political attitudes. The paper is based on an online survey conducted at the University of Rijeka (N = 624) in 2021. The vast majority of our respondents (90%) received the three holy sacraments of initiation in their early childhood and attended Catholic religious education at school. The explanation of the significantly less actual religiosity of students is approached from the position of Pickel's contextualized theory of secularization. Relying on Voas and Day, a composite variable distinguishes highly religious students, moderately religious students, weakly religious students, and non‐religious students on the basis of the respondents' positioning toward religious self‐identification, beliefs, Church attendance, and the importance of religion in one's life. Statistically significant correlations between actual religiosity and political orientation were established. Very religious Catholic students, who are the least numerous and the least homogenous category, are more inclined to right‐wing political orientation and reject ethno‐nationalism/anti‐multiculturalism less and accept clericalism more than other categories of students. In a broader sense, this study reveals that a large number of respondents distance themselves from religion and the Church at student age despite their experience of formal religious socialization at school age. Furthermore, the results suggest that the synergy of the liberalizing effect of education and the tolerant sociocultural atmosphere of an area reduces the influence of religiosity on the political attitudes and orientation of students.