bluuebunny/crossref_metadata_2025_split huggingface dataset:
Digital transformation of work: Swiss MSEs working from home behaviour during COVID-19 – pioneers leading the pack
Authors: Peter Marc K. , Wuersch Lucia , Wong Alfred , Neher Alain 
Published: September 2023

Purpose
The purpose of this study is to better understand technology adoption and working from home (WFH) behaviour of micro and small enterprises (MSE) with 4 to 49 employees during the first (2020) and second (2021) COVID-19 lockdowns in Switzerland.

Design/methodology/approach
This study uses two data sets gathered using computer-assisted telephone interviewing surveys conducted with 503 managing directors of Swiss MSEs after the first and 506 MDs after the second COVID-19 lockdown period.

Findings
The study revealed that during the COVID-19 pandemic, WFH arrangements are related to the adoption of technology by Swiss industry groups. Furthermore, industry characteristics and technology adoption strategies are also associated with the long-term prospect of WFH. The overall result confirms the predominant role of technology pioneers.

Research limitations/implications
The study focuses on MSEs in Switzerland during a specific period. The data set includes mainly quantitative data. Future studies could investigate larger enterprises in international contexts, integrating employees’ viewpoints founded on long-term gathered qualitative data. The implications of this study include predictions about future WFH behaviour in Swiss MSEs.

Originality/value
To the best of the authors’ knowledge, this is the first study collecting data in Swiss MSEs after the two COVID-19 lockdowns in 2020 and 2021. As a result, this study offers a unique perspective on a specific business segment, which accounts for around 70% of global employment.
Study on the impact of digital economy on innovation output based on dynamic panel data model
Authors: Xu Jianing , Li Weidong 
Published: September 2023

PurposeThe digital economy has become a new engine for economic development, promoting the upgrading and transformation of traditional industries as well as fostering emerging industries and forms of business. Nonetheless, how does the digital economy affect innovation? The research objective is to explore the specific impact of the digital economy on innovation output.Design/methodology/approachThis paper innovatively adopts the dynamic panel data model (DPDM) to carry out an empirical study on the impact of the digital economy on innovation output, through the observation of 30 provincial-level administrative regions in China. Furthermore, the paper innovatively analyzes the impact of different dimensions of the digital economy on innovation output and the impact of the digital economy on different dimensions of innovation output.FindingsIt is found that the digital economy is conducive to boosting innovation output considering innovation continuity. Specifically, the driving impact of core industries and enterprise application of digital economy on innovation output is more prominent, but the driving impact of infrastructure and personal application on innovation output is not fully played. Meanwhile, the driving impact of the digital economy on the innovation output quality is more significant than that digital economy on the innovation output quantity.Originality/valueThis study employs a DPDM for the first time to investigate the specific impact of the digital economy on innovation output, and contributes to the existing literature on the digital economy and digital economy-driven innovation. The findings offer a comprehensive explanation for the impact of the digital economy on innovation output, which has reference value for the formulation of innovation policies driven by digital economy, thereby providing impetus for the sustained and stable development of China's economy.
Investigating the impact of family motivation on promotive voice behavior through the mediating effect of moral engagement
Authors: Nawaz Asif , Soomro Shuaib Ahmed , Batool Samar 
Published: September 2023

Purpose
The purpose of this study is to investigate the impact of family motivation (FM) on promotive voice behavior (VBPm) and knowledge hiding (KH). The study uses moral disengagement (MD) role as a mediator to see how FM shapes moral engagement leading to participate in promotive voice and knowledge sharing.

Design/methodology/approach
The hypothesized model was tested using partial least squares structural equation modeling. The authors used convenience sampling and collected data in two phases. The authors have a final sample of 257 faculty members for analysis, with an overall response rate of 42.8%.

Findings
Study findings reveal a negative relationship between FM with MD and a positive relationship with VBPm. The relationship between FM and (KHKH results did not show the expected effects. At the same time, mediation of MD between FM and voice behavior and FM and (KHKH show the expected results.

Originality/value
The study finds that family factors have practical consequences for companies in recognizing the value of familial elements in cultivating employee voice and engagement behaviors. Since family is a powerful motivation to work, it provides valuable insights for HRM strategies and organizational studies to encourage employee voice and moral engagement in the workplace. The study is one of the few studies investigating the impact of FM on promotive voice and KH and enhancing the knowledge of mediating role of MD.
Metaverse in hospitality and tourism: a critical reflection
Authors: Wong Lai-Wan , Tan Garry Wei-Han , Ooi Keng-Boon , Dwivedi Yogesh K. 
Published: September 2023

Purpose
This study aims to discuss the current context, scope and impacts of a metaverse in the hospitality and tourism industry. Although existing literature discussed the potentials of the metaverse in this context, the ways the metaverse work is still being defined and accessing a complete metaverse is still not yet possible. This existing knowledge will become increasingly sophisticated and complex as developments in the metaverse continue, eventually contributing to a knowledge gap in knowledge, and its implications in shaping how the future digital environment should take form.

Design/methodology/approach
This work is based on a critical reflection of the existing developments and applications of the metaverse. Drawing from authors’ experiences, and synthesis of existing works and narratives, this work discusses the applications of the metaverse, critical factors for considerations and applications of the metaverse and proposes the way forward for potential users.

Findings
The metaverse provides new opportunities for the hospitality and tourism industry but the impact of the technology may not be felt immediately. The real challenge lies in developing a responsible digital environment for users and suppliers. Although the aspects to be considered are many, a lack of preparedness is a great obstacle.

Research limitations/implications
This paper provides a comprehensive evaluation of how the metaverse can be applied in the hospitality and tourism sector aiming to provide diverse stakeholders insights into the associated opportunities and pitfalls.

Originality/value
To the best of the authors’ knowledge, this paper is among the first attempts to critically reflect on the possibilities of the metaverse, and contributes to the discussion on the attributes of the metaverse for tourism and hospitality (e.g. SSIs, decentralization) and includes discussion on special needs users, sustainable usage and climate change, and presents several agendas for further actions.
Emotional labour and contextual performance amongst Ghanaian preschool teachers: the mediating role of emotional exhaustion
Authors: Annor Francis , Ayertey Grace Nuerkie , Agyemang Collins Badu 
Published: September 2023

PurposeEmotions are an important aspect of work performance but are often overlooked, especially amongst preschool teachers whose work environment is laden with emotional job demands. The present study aims to examine the mediating role of emotional exhaustion in the relationship between emotional labour and contextual performance.Design/methodology/approachUsing a cross-sectional design, data were obtained from 288 preschool teachers in the Tema Metropolis in the Greater Accra region of Ghana. The study's hypotheses were tested using structural equation modelling with maximum likelihood estimation in AMOS 21.0.FindingsThe structural equation modelling analyses revealed that deep acting had a direct positive relationship with contextual performance, whereas the direct relationship between surface acting and contextual performance was not statistically significant. Furthermore, deep acting and surface acting were indirectly related to contextual performance via emotional exhaustion.Practical implicationsThe study's findings underscore the need for educational institutions and managers to create a supportive environment for teachers engaging in emotional labour, and to ensure that emotional labour is not overburdening teachers.Originality/valueThe study contributes to the literature on teachers' engagement in discretionary behaviours by elucidating emotional exhaustion as a linking mechanism between emotional labour and contextual performance in a non-Western context. This is one of the few studies to link emotional labour to contextual performance in the educational context.
How do negative workplace gossip and toxic workplace environment fuel the fire of knowledge hiding? The moderating role of workplace spirituality
Authors: Pertiwi Wike , Murni Setyawati Sri , Anggraeni Ade Irma 
Published: September 2023

PurposeThe purpose of this paper is to examine the relationship between toxic workplace environments, negative workplace gossip and knowledge hiding, by exploring workplace spirituality as a moderating variable in this relationship.Design/methodology/approachThis study focusses on private university lecturer in West Java, Indonesia. Data collection was carried out by distributing questionnaires to respondents offline and online via Google Forms. Data analysis was done by structural equation modeling (SEM).FindingsThe findings reveal that a toxic workplace environment and negative workplace gossip are positively related to knowledge hiding. In addition, it was found that workplace spirituality moderates the relationship between a toxic workplace environment and negative workplace gossip with knowledge hiding.Research limitations/implicationsThis study extends the research model and research context of knowledge hiding in private universities. This research contributes to the social exchange theory literature by proving empirical support to confirm that there is a social exchange in interpersonal relations between academics.Practical implicationsThis study extends the research model and research context of knowledge hiding in private universities, linking it to the conservation of resources theory. This research contributes to the social exchange theory literature by proving empirical support to confirm that there is a social exchange in interpersonal relations between lecturers.Social implicationsLeaders need to instill spirituality in lecturer so that they feel comfortable when working, and it indirectly reduces the effects of negative behavior such as negative gossip and a toxic environment that makes them willing to share knowledge.Originality/valueTo the authors’ understanding, this is the first study to examine workplace spirituality as a variable moderating the relationship between toxic workplace environment and negative workplace gossip with knowledge hiding in the college context.
Financial inclusion: a catalyst for financial system development in emerging and frontier markets
Authors: Ofosu-Mensah Ababio Josephine , Yiadom Eric B. , Sarpong-Kumankoma Emmanuel , Boadi Isaac 
Published: September 2023

Purpose
This study aims to examine the relationship between financial inclusion and financial system development in emerging and frontier markets.

Design/methodology/approach
Using data across 35 countries over 19 years (2004–2022), the improved GMM estimation technique reveals that financial inclusion significantly contributes to the development of financial systems.

Findings
The study uses a segmented approach, dividing financial development indices into subindices: financial depth, financial access and financial efficiency. Indicators of bank financial inclusion show a positive and highly significant relationship with bank depth and access but a negative relationship with bank efficiency. Similarly, indicators of the debt market and stock market financial inclusion demonstrate positive relationships with market depth and access but negative relationships with debt and stock market efficiency. The study further examines composite indexes of financial inclusion for bank, debt and stock market segments, finding strong and highly significant relationships with market development. These results underscore the importance of promoting financial inclusion across all segments of the financial sector to achieve an inclusive financial system.

Practical implications
The implications of this research highlight the need for policymakers and practitioners to implement policies and regulations that enhance financial inclusion and foster the development of robust financial systems. By extending access to mainstream financial instruments and services, financial institutions can stimulate financial intermediation and support, thereby accelerating the development of the banking, debt and stock markets.

Originality/value
The study is robust to the use of several indicators of financial inclusion and financial development, and it forms part of the early studies that examine the close relationship between the two variables.
The impact of customer perceived value on customer satisfaction and loyalty toward the food delivery robot service
Authors: Hong Chanmi , Choi Eun-Kyong (Cindy) , Joung Hyun-Woo , Kim Hak-Seon 
Published: September 2023

Purpose
Food delivery robot service (FDRS) is a novel service using autonomous delivery robots that alters human delivery in mobile food ordering. Despite FDRS companies’ skyrocketing service expansions throughout the USA, there has been limited understanding of customer perceived value, customer satisfaction and loyalty which is imperative to promote repeat sales. Therefore, this study aims to examine customer perceived value of FDRS, identify antecedents of customer satisfaction with FDRS and investigate the additional impact of customer satisfaction and loyalty toward FDRS and the restaurant using FDRS.

Design/methodology/approach
As a sample population, this study targeted the US customers over 18 years old and have used FDRS within the past 12 months. With a total of 323 responses, descriptive statistics, confirmatory factor analysis and structural equation modeling were conducted for data analysis.

Findings
The findings of this study demonstrate the positive impacts of functional, price and emotional value on customer satisfaction. The current study also shows that customer satisfaction positively influences customer loyalty toward FDRS and the restaurant.

Originality/value
To the best of the authors’ knowledge, the current study is arguably the first to investigate customers’ post-purchase experience with FDRS, which enhances understanding of customer behavior toward the service. Moreover, with a multidimensional consumption value approach from the theory of consumption values, this study provides a single framework to explore the relations between customer perceived value, satisfaction and loyalty in the FDRS context.
Herding behavior by socially responsible investors during the COVID-19 pandemic
Authors: Lobato Manuel , Rodríguez Javier , Romero-Perez Herminio 
Published: September 2023

PurposeThis study aims to examine the herding behavior of socially responsible exchange traded funds (SR ETFs) in comparison to conventional ETFs during the COVID-19 pandemic.Design/methodology/approachTo test for herding behavior, the authors use the cross-sectional absolute deviation and a quadratic market model.FindingsDuring the pandemic, investments in socially responsible financial products grew rapidly. And investors in the popular SR ETFs herd during this special period, while holders of conventional ETFs did not.Practical implicationsInvestors in socially responsible investments must do their own research and make their own financial decisions, rather than follow the crowd, especially during extreme events like the COVID-19 pandemic.Originality/valueThe evidence shows that, during the pandemic, socially responsible ETFs behaved in line with theoretical predictions of herding, that is, herding is more significant during extreme market conditions.
Building High‐Performing Primary Care Systems: After a Decade of Policy Change, Is Canada “Walking the Talk?”
Authors: AGGARWAL MONICA , HUTCHISON BRIAN , ABDELHALIM REHAM , BAKER G. ROSS 
Published: September 2023

Policy Points
Considerable investments have been made to build high‐performing primary care systems in Canada. However, little is known about the extent to which change has occurred over the last decade with implementing programs and policies across all 13 provincial and territorial jurisdictions.
There is significant variation in the degree of implementation of structural features of high‐performing primary care systems across Canada. This study provides evidence on the state of primary care reform in Canada and offers insights into the opportunities based on changes that governments elsewhere have made to advance primary care transformation.
ContextDespite significant investments to transform primary care, Canada lags behind its peers in providing timely access to regular doctors or places of care, timely access to care, developing interprofessional teams, and communication across health care settings. This study examines changes over the last decade (2012 to 2021) in policies across 13 provincial and territorial jurisdictions that address the structural features of high‐performing primary care systems.MethodsA multiple comparative case study approach was used to explore changes in primary care delivery across 13 Canadian jurisdictions. Each case consisted of (1) qualitative interviews with academics, provincial health care leaders, and health care professionals and (2) a literature review of policies and innovations. Data for each case were thematically analyzed within and across cases, using 12 structural features of high‐performing primary care systems to describe each case and assess changes over time.FindingsThe most significant changes include adopting electronic medical records, investments in quality improvement training and support, and developing interprofessional teams. Progress was more limited in implementing primary care governance mechanisms, system coordination, patient enrollment, and payment models. The rate of change was slowest for patient engagement, leadership development, performance measurement, research capacity, and systematic evaluation of innovation.ConclusionsProgress toward building high‐performing primary care systems in Canada has been slow and variable, with limited change in the organization and delivery of primary care. Canada's experience can inform innovation internationally by demonstrating how preexisting policy legacies constrain the possibilities for widespread primary care reform, with progress less pronounced in the attributes that impact physician autonomy. To accelerate primary care transformation in Canada and abroad, a national strategy and performance measurement framework is needed based on meaningful engagement of patients and other stakeholders. This must be accompanied by targeted funding investments and building strong data infrastructure for performance measurement to support rigorous research.
Rethinking trust within emergency collaboration: The significance of negative affects
Authors: Sage Daniel , Jörden Nina , Zebrowski Chris 
Published: September 2023

AbstractStrong emergency collaboration is commonly assumed to involve a joyful passage to trust and confidence. Organizations are said to collaborate when fear and suspicion are overcome. Thus, negative, or sad, affects—such as anger, fear, disdain, despair, frustration—appear opposed to emergency collaboration. In this hybrid theoretical‐empirical paper we challenge these assumptions by elaborating the affect theories of the philosophers Gilles Deleuze and Baruch Spinoza with ethnographic research on emergency collaboration undertaken before and during the UK emergency response to COVID‐19. Moving beyond considerations of sad affects as either undermining collaboration, or as moderators of excessive trust, we explore how a range of sad affects are both prevalent and potentially beneficial within trustful emergency collaboration. Rather than celebrate such affects, our analysis contributes by drawing attention to the overlooked role of vacillations of affect between joy and sadness within emergency collaboration. In so doing our findings decentre but do not disregard the role of trustful confidence within theories and practitioner prescriptions of emergency collaboration.
Positive additive interaction effects of age, sex, obesity, and metabolic syndrome on left ventricular dysfunction
Authors: Zhou Dan , Ye Zhongwen , Nie Zhiqiang , Chen Chaolei , Luo Songyuan , Yan Mengqi , Wang Jiabin , Feng Yingqing 
Published: September 2023

AbstractObjectiveThis study aims to explore the association between metabolic syndrome (MetS) and left ventricular diastolic dysfunction (LVDD) and systolic dysfunction (LVSD), defined by impaired global longitudinal strain (GLS), and assess additive and multiplicative interactions among age, sex, obesity, and MetS regarding LVDD and LVSD.MethodsWe prospectively recruited 5503 participants from the China PEACE (Patient‐Centered Evaluative Assessment of Cardiac Events) Million Persons Project with complete echocardiography exam. Multivariable logistic models were used to calculate adjusted odds ratios to evaluate both additive and multiplicative interactions.ResultsThe mean age was 56.59 years; 59.4% were women, 46.7% had MetS, 26.6% had left ventricular hypertrophy, 46.3% had LVDD, and 12.50% had impaired GLS. Compared to the non‐MetS, the odds ratio (OR) of LVDD and impaired GLS in MetS were 1.40 (1.20–1.64) and 1.26 (1.03–1.54), respectively. For LVDD, relative excess risk due to additive interaction (RERI) for women and MetS, elderly and MetS, obesity and MetS were 0.76 (0.02–1.50), 35.65 (17.51–53.79), and 2.14 (0.66–3.62), respectively, thus suggesting additive interactions. For impaired GLS, RERI for obesity and MetS was 3.37 (0.50–6.24), thus suggesting additive interactions.ConclusionsThe MetS is independently associated with LVDD and impaired GLS. From the public health implications, prevention of MetS in women, elderly, and obese individuals might result in a greater reduction of LVDD and LVSD risk in cardiovascular high‐risk population.