bluuebunny/crossref_metadata_2025_split huggingface dataset:
Service Quality Delivery of Benadir Local Government in Somalia
Authors: Abdullahi Abdulkadir Mohamed , Osman Abdullahi Ilyas 
Published: June 2023

Purpose: In today’s competitive and rapidly moving world, local governments lose so many citizens because of the poor quality of public services they provide for these products, because of the quality and/or lack of products and the lack of ability to provide quality service. The purpose of this study is to examine the service quality delivery of the Benadir local government in Somalia.

Theoretical framework: This research studied the degree service quality delivery offered of the Benadir local government in Somalia. Service quality has been defined as a difference between customers' service perception and expectations.

Methodology: To achieve the objectives of this study, data was collected through online questionnaire from a sample of 354 major customers of the Benadir local government in Mogadishu-Somalia. These respondents were selected using convenient random sampling method. The data collected from the online questionnaire were analyzed using Descriptive Statistical tools such as compute, percentage, mean, and standard deviation.

Findings: The results of this study indicate that the three out five dimensions of level quality service delivery (reliability, responsiveness, and assurance) have slightly positive satisfied and except two elements empathy and tangibility have negative satisfied with customers' expectations and perception. Furthermore, customers were most a little satisfied with the three dimensions of service quality delivery by the Benadir local administration in Mogadishu-Somalia. On the contrary, customers were negative satisfied with tangibility and empathy dimensions of service quality.

Research limitation/ implication: The researcher forwards some recommendations for the Benadir local government in Somalia. In order to improve the level of citizen satisfaction in terms of quality service delivery offered by the Benadir local government in Somalia, the Benadir local government should come up with policies and programs that prioritize the level of citizen satisfaction and should develop and contribute the level client expectation and perception of dimensions quality service delivery by the Benadir local government in Somalia, the Benadir local government should make the information easily obtainable and can get prompt service delivery by the citizens, therefore, the study recommends that a strategy should be put in place to gain these benefit. The limitations faced by the study included time constraints and limited resources taken to complete the study.

Originality/Value: This investigation differs from previous explores as it examines the influence of level service quality delivery in Benadir local government on outcomes and operations in particular. Furthermore, this study is specifically based on the Benadir Regional Government.
Present State and Future Directions of Digital Payments System: A Historical and Bibliographic Examination
Authors: Kesavan Varun , Srinivasan Kandaswamy Sakthi 
Published: June 2023

Purpose: The purpose of this research is to conduct a bibliographic analysis of digital payment systems.

Theoretical framework: The digital payments system is a technologically advanced payment system that enables individuals, businesses, and nations to become self-sufficient, contactless, and tap-less when conducting transactions. Understanding the significance of the digital payment system is crucial. There remains much to investigate and discover.

Design/methodology/approach: The using of an academic search method on the Scopus database, a bibliometric study of 714 publications on digital payment systems from the year 2000 to 2022 was conducted. For this experiment, we made use of Biblioshiny, an R-based web application available in the Bibliometrix package. We were able to identify significant publications, authors, nations, and article themes by using the software's automatic technique. We studied the citations, co-citations, and social networks.

Findings: The results were able to identify significant publications, authors, nations, and article themes by using the software's automatic technique. We studied the citations, co-citations, and social networks. The statistics revealed that the number of publications increased gradually in the early years, followed by a sharp rise between the years 2005 and 2022. These years correspond to the political attempts to recover from the 2008 global financial crisis. India conducts the most significant scientific research in this field, followed by United States and China.

Research, Practical & Social implications: This study not only identifies the research fields in digital payment systems, but also identifies the central key themes with possible research directions, in the area of electronic money, mobile money, authentication, security, Internet of things, blockchain, FinTech, mobile banking and Covid – 19.

Originality/value: The findings of this study may be used by policymakers to inform the design of digital payment systems, policy initiatives, and other policy measures. Banking, financial planning, and investment management professionals would understand the rising concerns completely. Therefore, researchers, practitioners, and policymakers will use the current literature while doing fresh research on the Payments system's strengths and weaknesses.
The Influence of Transformational Leadership on Organization Performance
Authors: Sanguanwongs Chatchai , Kritjaroen Taweesak 
Published: June 2023

Purpose: The objectives of this study were 1) to determine the direct effect of Transformational Leadership Competency (TLC) and Environment, Social, and Governance (ESG) affecting Balanced Scorecard (BSC), 2) to determine the indirect effect of TLC affecting BSC, and 3) to confirm the developed model of transformational of food industrial organization with public concern by confirming with P-value, RMSEA, GFI, AGFI, and Critical Number.

Theoretical framework: This study focuses on the relationship between TLC and ESG to BSC that affects the efficiency and success of an organization.

Design/methodology/approach: The quantitative approach with survey research was conducted to collect data from 150 Executive Officers (CEOs) of food business organizations in Thailand.

Findings: The finding showed that TCL has a direct effect on ESG (p-value=0.001). TLC has a direct effect on BSC (p-value=0.001). ESG has a direct effect on BSC (p-value=0.001). TLC has an indirect effect on BSC (p-value=0.001).

Research, Practical & Social implications: The recommendation, TLC affected BSC with direct and indirect effects with 64.0 percent. It implied that public concern is the essential intermediate variable that should be paid attention to introduce in the organization management in the current situation when TLC was integrated into modern management. However, to accomplish effective company management, ESG should be integrated into the transformation of organization management to meet the sustainable food industry.

Originality/value: The value of the study shows that TLC and ESG directly and indirectly influence BSC management and contribute to the organization performance
A Study on the Online Food Delivery Services Market in Chandigarh From a Customer Perspective
Authors: Sharma Sukarn 
Published: June 2023

Purpose: This study aimed at understanding the experiences of customers who have used online food delivery services in Chandigarh, India.

Theoretical framework: With food delivery services having been established in numerous cities around the world for a significant duration, the intensifying competition among these services has resulted in heightened expectations from customers. Consequently, it becomes imperative to grasp the disparity between the aspects in which customers perceive online food delivery services are excelling and the areas where they are lacking.

Design/methodology/approach: To achieve this, the researcher used a closed-ended structured questionnaire with 26 attributes to collect primary data from respondents who had used the service at least five times. The study employed a descriptive cross-sectional survey design, and utilized non-probability purposive sampling. The sample size for the study was 390 respondents. To analyze the data, the researchers used Importance Performance Analysis (IPA), which involves measuring the mean ratings of the respondents on the 26 attributes.

Findings: The study found that the ability to use the service anywhere anytime, order delivery time, and reasonable delivery and tax prices are among the attributes that the OFDS should prioritize to enhance the customer experience and satisfaction with online food delivery services.

Research, Practical & Social implications: By focusing on these attributes, online food delivery services can improve their service quality and meet the needs and expectations of their customers.

Originality/value: Overall, this study provides valuable insights into the experiences of customers who have used online food delivery apps in Chandigarh. The findings can be useful for stakeholders in the food delivery industry to improve their services and meet the needs of their customers.
Pengaruh Minyak Atsiri Serai Wangi dan Nilam pada Pertumbuhan Botryodiplodia sp. Secara In Vitro
Authors: Firmansyah Muhammad Alam , Jayanegara Anuraga , Solaya Mafrika Ria Gita , Syifaudin Ikhwan Shodiq 
Published: June 2023

Pathogen Botryodiplodia sp. is a fungus that causes dieback and stems rot diseases that attack forestry plants. The control currently being used in the field is using chemical pesticides, which are harmful to the surrounding environment and the plant itself, so there is a need for another alternative, namely using citronella and patchouli essential oils. Essential oils of citronella and patchouli have active compounds that act as antifungals to inhibit the growth of the pathogenic fungus Botryodiplodia sp. This study aimed to analyze the effect of citronella and patchouli essential oils on inhibiting the growth of the pathogen Botryodiplodia sp. in vitro. The results showed that the 10% patchouli treatment had the highest PDA and PDB media inhibition value. The lowest inhibition value was found in the 1% citronella treatment. The level of concentration, type of oil, and active ingredients contained in the oil affect the increase in effectiveness in controlling the pathogen Botryodiplodia sp.
Keywords: antifungal, Botryodiplodia sp., citronella, in vitro, patchouli
Analisis Hotspot dan Area Bekas Terbakar di Kabupaten Sumba Timur Provinsi Nusa Tenggara Timur
Authors: Nurhayati Ati Dwi , Azhar Fazil 
Published: June 2023

East Sumba District is one of the provinces in Indonesia that has low rainfall intensity resulting in a prolonged dry season make it is very vulnerable to fire hazards. This study aims to identify the distribution of hotspots and analyze the effect of annual rainfall intensity on the distribution pattern of hotspots in East Sumba District in 2015 and 2019. The data used in this study are hotspots from MODIS Terra/Aqua satellite imagery, administrative area data in spatial form, from BIG, land cover data from KLHK, and rainfall data from CHIRPS. The results showed that the number of hotspots in 2015 was 148, with the highest number of hotspots occurring in savanna/grassland land cover is 89. In 2019 there were 164 hotspots with the highest distribution in savanna/grassland land cover types. The area burned in 2015 in East Sumba District was 46.565, in 2019 it was 51.595 hectares. The lowest rainfall occurred in September 2015 was 5.9 mm and the highest rainfall occurred in January 2019 was 328 mm.
Keywords: forest and land fires, hotspot, rain fall, land cover, Sumba Timur District
EDUCATIONAL ACCOUNTABILITY OF THE AS SHIDDIIQI INTEGRATED ISLAMIC ELEMENTARY SCHOOL IN IMPLEMENTING TWELVE YEARS OF COMPULSORY EDUCATION POLICY IN JAMBI CITY
Authors: - Musli 
Published: June 2023

Basic education is the human right of every Indonesian human being as mandated by the 1945 Constitution, the research method is carried out by qualitative research, the educational accountability of the As Shidiiqi Integrated Islamic elementary school participates in the alleviation of the twelve year compulsory education policy, The educational accountability of the As Shidiiqi Islamic private elementary school in the implementation of the twelve-year compulsory education policy in the city of Jambi is carried out, among others, by completing and improving facilities and infrastructure, teaching and learning processes and evaluations that follow standards set by the government and JSIT, attitude and role of stakeholders in implementing accountability for completing twelve years of compulsory education, and several policies carried out by the school that support the implementation of accountability for completing the twelve year of compulsory education and accountability.
Pendidikan dasar merupakan hak asasi setiap manusia Indonesia sebagaimana yang diamanatkan oleh UUD 1945, metode penelitian yang dilakukan dengan penelitian kualitatif, akuntabilitas pendidikan sekolah dasar Islam Terpadu As Shidiiqi turut serta dalam pengentasan kebijakan wajib belajar dua belas tahun, Akuntabilitas pendidikan sekolah dasar swasta Islam Terpadu As Shidiiqi dalam pelaksanaan kebijakan wajib belajar dua belas tahun di kota Jambi dilakukan diantaranya dengan pelengkapan dan peningkatan sarana dan prasarana, proses belajar mangajar dan evaluasi yang mengikuti standar yang telah ditetapkan oleh pemerintah dan JSIT, sikap dan peran serta stakeholder dalam pelaksanaan akuntabilitas manuntaskan wajib belajar dua belas tahun, dan beberapa kebijakan yang dilakukan pihak sekolah yang menunjang pelaksanaan akuntabilitas manuntaskan wajib belajar dua belas tahun dan akuntabilitas
Implementasi Penggunaan Microbubble Venturi Dalam Sistem Aerasi Untuk Pembibitan Ikan Nila
Authors: Kurnianto Bagus fadhilah , Azmiraldy Diaz , Cahyo Ryan Hendro , Agusman Delvis 
Published: June 2023

Implementasi penggunaan Microbubble Venturi dalam sistem aerasi untuk pembibitan ikan nila merupakan fokus utama jurnal pengabdian ini. Melalui pendekatan praktis, penelitian ini berhasil membangun dan menerapkan sistem aerasi yang menggabungkan teknologi Microbubble Venturi dengan sistem pemeliharaan ikan nila. Dalam pengujian, parameter air, tingkat oksigen terlarut, serta pertumbuhan dan kelangsungan hidup ikan nila secara terus-menerus dipantau. Hasil penelitian menunjukkan bahwa penggunaan Microbubble Venturi dapat meningkatkan efisiensi transfer oksigen, kualitas air, serta pertumbuhan dan kelangsungan hidup ikan nila. Diharapkan penggunaan teknologi ini dapat memberikan manfaat yang signifikan bagi petani ikan dalam meningkatkan produktivitas dan kesejahteraan mereka, serta sebagai dasar pengembangan teknologi aerasi yang efektif di bidang pemeliharaan ikan air tawar.

Copyright © 2022, Nama penulis
This is an open access article under the CC–BY NC-SA license.
DOI 10.30656/ps2pm.v4i1.4276

Kata kunci : Aerasi, Microbubble Venturi, Budidaya
Penyuluhan Hukum Pidana Penyalahgunaan Media Sosial di Desa Dalihan Natolu Kecamatan Silaen Kabupaten Toba Sumatera Utara
Authors: Lengkong Lonna Yohanes , Astuti Nanin Koeswidi , Januar Inri , Washington H Andree 
Published: June 2023

Penyalahgunaan media sosial selama masa pandemi covid-19 rentang waktu 2020-2021 sangat marak di berbagai media sosial, karena banyak masyarakat dari berbagai usia yang menggunakan media sosial sebagai sarana di dalam pertukaran informasi, tanpa menyadari tindakan mengklik tersbut dilarang oleh peraturan perundang-undangan. Pengabdian kepada masyarakat (PKM) di Desa Dalihan Natolu, Kecamatan Silaen, Kabupaten Toba, Sumatera Utara dilakukan sebagai bentuk pengabdian kepada masyarakat (PKM) Fakultas Hukum Universitas Kristen Indonesia dalam rangka program pemberdayaan masyarakat serta meningkatkan solidaritas dan kepedulian kepada kondisi masyarakat, khususnya yang membutuhkan bantuan hukum, khususnya di masyarakat Desa yang berada jauh dari kota besar. FH UKI melakukan penyuluhan hukum tentang sanksi pidana bagi penyalahgunaan media sosial. PKM dilaksanakan dengan cara ceramah, diskusi, tanya jawab serta dilakukan evaluasi melalui penyebaran kuesioner kepada peserta. Pengabdian dilaksanakan oleh tim dosen FH UKI yang berkompeten di bidang hukum pidana dan telematika. Hasil dari PKM penyuluhan hukum penyalahgunaan media sosial memberikan hasil sebagai meningkatnya pengetahuan dan pemahaman warga di Desa Dalihan Natolu, Kecamatan Silaen, Kabupaten Toba, Sumatera Utara yang dialami mereka.

Kata Kunci: penyalahgunaan medias sosial, media sosial, ancaman pidana media sosial
The Black Savior and Control of Extrainstitutional Sacred Sites in Communist Moscow
Authors: Roslof Edward E. 
Published: June 2023

Abstract
The manuscript draws on archives, memoirs, and other sources to show the impact of changes in Soviet state policy between 1917 and 1991 on one type of religious activity in one part of the country, namely: pilgrimages by Orthodox believers to outdoor holy sites located in and around Moscow. It uses the history of a bronze statue of Christ to illustrate changes in the Soviet government’s methods and policies toward pilgrimage.
A Cold War Crusader: Andrew Eiva’s Ethnic Anti-Communist Dream
Authors: Jones Jeffrey W. 
Published: June 2023

Abstract
Andrew Eiva, an ardently anti-Soviet, right-wing lobbyist in Washington DC during the Soviet-Afghan War of the 1980s and the final stages of Soviet Lithuania in the early 1990s, was a true believer, a pro-US Cold War crusader. A clear example of an ethnic anti-communist, Eiva’s goal was to free Lithuania from Russian-imposed communist control, and he saw the Soviet-Afghan War as a means to that end. Andrew Eiva represents a strand of thinking (and acting) within US foreign policy circles at odds with (to the right of) official policy, presaging the tensions between the political right in the US and the CIA (especially) and other governmental organizations in recent years. Based on material Eiva wrote as a lobbyist, Western media accounts, and clandestine reports about him in the files of the Lithuanian KGB, this article shows that his ideologically driven lobbying efforts affected foreign policymaking in the US in the last decade of the Cold War as well as how his actions were reported and perceived in the USSR (within the KGB machinery).
PENGARUH DIFERENSIASI DAN PROMOSI PENJUALAN TERHADAP KEPUTUSAN PEMBELIAN DENGAN DOMPET DIGITAL DANA PADA PENGGUNA APLIKASI DANA DI KOTA BOGOR
Authors: Agnes  , Lucky Hikmat Maulana  , Titiek Tjahja Andari  
Published: June 2023

Revolusi industri 4.0 telah mendorong perkembangan teknologi yang diantaranya perubahan sistem pembayaran tunai menjadi sistem pembayaran non tunai. DANA merupakan salah satu metode pembayaran secara non tunai yang sedang bertumbuh pesat dalam waktu 3 tahun terakhir. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh diferensiasi dan promosi penjualan terhadap keputusan pembelian. Penelitian dilaksanakan di kota Bogor dengn jumlah populasi sebanyak 1.048.610 Jenis sampel yang akan digunakan berupa simple random sampling dan responden yang dijadikan sample berjumlah 85 orang. Data dikumpulkan menggunakan instrumen kuisioner yang kemudian dilakukan uji validitas dan reliabilitas. Teknik analisa yang dilakukan dengan regresi linear berganda, koefisien korelasi berganda, koefisien determinasi dan pengujian hipotesis menggunakan uji F dan uji t. Hasil pengujian menunjukan bahwa diferensiasi dan promosi penjualan secara simultan mempunyai pengaruh terhadap keputusan pembelian dengan dompet digital DANA. Faktor dominan yang memiliki pengaruh positif dan signifikan adalah diferensiasi, karena nilai signifikannya lebih besar jika dibandingkan dengan promosi penjualan. Oleh karena itu, penulis menyarankan agar dompet digital DANA dapat senantiasa memberparui fitur dan style yang lebih lengkap dan mudah dipahami oleh penggunanya sebagai upaya diferensiasi agar bisa lebih diterima dibandingkan dompet digital lain.
PENGARUH FLEXIBLE WORKING ARRANGEMENT DAN KEPUASAN KERJA TERHADAP KINERJA PEGAWAI DIREKTORAT TIK KANTOR PUSAT DITJEN PAJAK
Authors: FARHA YULFIKA ANINDYA , Iwan Kresna Setiadi  , Jubaedah  
Published: June 2023

This study that aims to explain the effect of flexible work arrangements and job satisfaction on the performance of employees of the Directorate of Information and Communication Technology (ICT) at the Head Office of the Directorate General of Taxes. This study uses a quantitative approach. The sample in this study, namely employees of computer institutions with echelon 3 positions in the Directorate of ICT. To analyze the data, this study used the Likert scale method. This study also uses analytical methods and PLS software as a tool to process data. The results of this study are flexible work arrangements have a positive effect on employee performance, and job satisfaction has a positive effect on employee performance. The implications of this research are used as input for the Head Office of the Directorate General of Taxes in implementing flexible working arrangements as a new work culture within government agencies and the application of effective human resources to increase employee job satisfaction during the COVID-19 pandemic and in the future.

ABSTRAK
Kebijakan Polri Presisi mendorong kepemimpinan Polri yang tidak hanya tekun, tetapi juga siap dalam pengambilan keputusan secara cepat, tepat dan profesional. Kepemimpinan Polri tidak poleh lagi bersifat single fighter, tetapi harus membangun kekompakan tim melalui kerjasama dan sinergi. Penelitian ini ingin mendapatkan gambaran tentang penerapan Kepemimpinan 360 di Polres Cimahi yaitu gaya kepemimpinan yang menekankan kerjasama ke atas, ke samping dan ke bawah. Penelitian menggunakan metode deskriptif kualitatif. Hasil penelitian menunjukkan bahwa kepemimpinan ke atas diterapkan melalui: memimpin diri sendiri menjadi pemiimpin unggul, mengelola emosi dan waktu secara cerdas, meringankan beban atasan, memiliki kinerja lebih baik dari pejabat terdahulu, tidak menolak tugas yang sulit atau belum ada panduan, bekerja melebihi standar, membangun hubungan baik dengan atasan. Kepemimpinan ke samping dilakukan melalui: memberikan dukungan dan bantuan, membangun tim kerja, mengupayakan solusi masalah yang tidak bertentangan dengan aturan organisasi maupun kondisi eksternal, memperluas jejaring dengan stakeholder, berpikir positif sesama rekan kerja, membangun ide kreatif, dan tidak menganggap diri paling hebat. Kepimpinan ke bawah dterapkan melalui: menjaga komunikasi dan menyambangi, mengingat topuksi yang harus dikerjakan, membuka ruang untuk konsultasi penyelesaian masalah pekerjaan atau pribadi, mengupayakan peluang peningkatan kompetensi, memberi reward dan mengingatkan untuk selalu bersemangat dan bersyukur.
PENGARUH BUDAYA ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI DI TENGAH PANDEMI COVID-19 PADA KANTOR PELAYANAN PAJAK (KPP) PRATAMA CIAWI BOGOR
Authors: Astrid Chairunisa  , Samsuri  , Yuningsih Erni , Yulianingsih  
Published: June 2023

Penelitian ini dilakukan untuk mengetahui pengaruh budaya organisasi dan lingkungan kerja terhadap kinerja pegawai di tengah pandemi COVID-19 pada KPP Pratama Ciawi Bogor. Pengambilan sampel berjumlah 52 orang responden. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif. Dalam mengumpulkan data menggunakan teknik observasi, wawancara, dan kuesioner. Teknik analisis data yang digunakan adalah uji instrumen yang terdiri dari uji validitas, uji reliabilitas, dan uji asumsi klasik serta analisis deskriptif untuk regresi linear berganda dan uji hipotesis. Hasil penelitian menunjukkan tanggapan pegawai terhadap budaya organisasi rata-rata tinggi. Tanggapan pegawai terhadap lingkungan kerja rata-rata baik. Tanggapan pegawai terhadap kinerja pegawai di tengah pandemi COVID-19 rata-rata baik. Secara simultan dan parsial, budaya organisasi dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai di tengah pandemi COVID-19.