bluuebunny/crossref_metadata_2025_split huggingface dataset:
EVALUASI KUALITAS LAYANAN PADA UMKM BERKAH JAYA UTAMA
Authors: Marzuqi Afif , Retnowati Dini , Ardhyani Ika Widya 
Published: June 2023

MSME Berkah Jaya Utama is an MSME engaged in interior design and furniture. The problems faced by MSMEs are related to the decrease in the number of customers from 2018 to 2021. Based on initial observations, this problem stems from customer dissatisfaction with the services provided by MSMEs. However, the MSMEs have difficulty knowing the root causes of the quality of their services because there are no measuring tools or tools to evaluate the performance of the services provided as a whole. Therefore, in this study, the servqual method was used to analyze the service quality of Berkah Jaya Utama SMEs from the customer's perspective. From the results of the study obtained information that from the five dimensions measured the dimensions that have met customer expectations are the Assurance and Responsiveness dimensions, while the dimension that is negative or has not met customer expectations is the Tangible dimension, -0.713. Reliability, -0.644. Emphys, -0.505. The priority improvements that must be made based on the IPA method are improvements from P4 (MSME Berkah Jaya Utama provides safe parking space) Tangible dimension, P6 (Timeliness in fulfilling orders) Reliability dimension, P14 (Employees have alertness in serving consumers).AbstrakUMKM Berkah Jaya Utama adalah UMKM yang bergerak dibidang desain interior dan furniture. Permasalahan yang di hadapi oleh UMKM ini terkait dengan penurunan jumlah pelanggan dari tahun 2018 hingga tahun 2021. Berdasarkan observasi awal, permasalahan ini bermula dari ketidakpuasan pelanggan terhadap pelayanan yang di berikan oleh pihak UMKM. Namun pihak UMKM mengalami kesulitan untuk mengetahui akar permasalahan kualitas pelayanannya dikarenakan belum ada alat ukur ataupun alat untuk mengevaluasi kinerja pelayanan yang diberikan secara menyeluruh. Oleh karena itu pada penelitian ini,digunakan metode servqual untuk menganalisis kualitas layanan UMKM Berkah Jaya Utama dari prespektif pelanggan. Dari hasil penelitian diperoleh informasi bahwa dari kelima dimensi yang di ukur dimensi yang telah memenuhi harapan pelanggan yaitu dimensi Assurance dan Responsiveness, sedangkan dimensi yang bernilai negatif atau belum memenuhi harapan pelanggan adalah dimensi Tangible,-0,713. Reliability,-0,644. Emphty,-0,505. Untuk prioritas perbaikan yang harus dilakukan berdasarkan metode IPA adalah perbaikan dari P4 (UMKM Berkah Jaya Utama menyediakan lahan parkir yang aman) dimensi Tangible, P6 (Ketetapan waktu dalam memenuhi pesanan), dimensi Reliability, P14 (Karyawan memiliki kesigapan dalam melayani konsumen).
ANALISA PENGARUH SHIFT KERJA, MASA KERJA DAN MOTIVASI KERJA TERHADAP PRODUKTIVITAS DAN KINERJA KARYAWAN (STUDI KASUS DI PT. SUPRANUSA INDOGITA)
Authors: Firmansyah Fherdy , Adriansyah Gusti , Anshori Moch 
Published: June 2023

Adanya upaya memenuhi kebutuhan pasar, perusahaan harus menetapkan jam operasi 24 jam. Sehingga diperlukan sistem kerja yang baik. Perusahaan menerapkan sistem kerja 3 shift. Namun, ada beberapa permasalahan yang dihadapi pihak manajemen perusahaan, salah satunya perbedaan hasil kerja karyawan secara keseluruhan untuk masing-masing shift. Pada karyawan yang senior memiliki bekerja lebih santai, sebagian dari mereka membebankan tugas dan tanggungjawabnya kepada juniornya, perilaku tersebut yang mengakibatkan adanya perbedaan hasil kerja antara junior dan senior yang berdampak pada perusahaan. Hal tersebut terjadi pada PT Supranusa Indogita sehingga penelitiaan ini dilakukan pada perusahaan tersebut sebagai objek penelitian. Penelitian ini menggunakan sample sebanyak 68 responden dari total populasi yaitu 100 responden, dan bagian divisi yang dijadikan sebagai sample adalah bagian produksi. Pada penelitian ini menggunakan kuantitatif dengan pengumpulan data menggunakan survey kuisioner dan SEM sebagai hasil olah data. Pada penelitian variabel independen adalah shift kerja, masa kerja dan motivasi dan variabel dependen produktivitas kerja dan kinerja. Hasil dalam penelitian ini menyatakan bahwa shift kerja tidak berpengaruh signifikan terhadap produktivitas namun shift kerja memiliki pengaruh signifikan terhadap kinerja, sedangkan pada masa kerja dan motivasi kerja memiliki pengaruh signifikan terhadap produktivitas.ABSTRACTIn a business world, companies certainly want an effort to meet market needs, companies must set 24-hour operating hours. So we need a good working system. The company implements a 3shift work system. However, there are several problems faced by the company's management, one of which is the difference in the overall work results of employees for each shift. Senior employees have a more relaxed job, some of them impose their duties and responsibilities on their juniors, this behavior results in differences in work results between juniors and seniors which have an impact on the company. This happened to PT Supranusa Indogita so that this research was carried out on the company as the object of research. In this study using a sample of 68 respondents from the total population of 100 respondents, and the division that is used as a sample is the production department. In this study using quantitative data collection using a questionnaire survey and SEM as the result of data processing. In this study the independent variables are work shifts, years of service and motivation and the dependent variable is work productivity and performance. The results in this study state that work shifts have no significant effect on productivity, but work shifts have a significant effect on performance, while tenure and work motivation have a significant effect on productivity.
ANALISIS KINERJA PERUSAHAAN PERCETAKAN DENGAN METODE BALANCE SCORECARD
Authors: Santoso Agus Wahyu , Retnowati Dini 
Published: June 2023

ABSTRAK CV. Purbengkara merupakan salah satu perusahaan di Surabaya yang bergerak di bidang percetakan. CV. Purbengkara belum pernah melakukan pengukuran kinerja sehingga prosentase keberhasilan dari tujuan perusahaan belum diketahui. Oleh karena itu dalam permasalahan ini dibutuhkan suatu metode yang dapat digunakan untuk mengetahui kinerja perusahaan. Balance scorecard merupakan salah satu metode yang dapat digunakan dan metode pengukurannya melihat dari 4 perspektif. Perspektif keuangan yang diwakili oleh indikator net profit margin, total asset turn over dan fixed asset turnover ratio. Perspektif pelanggan yang diwakili oleh volume punjualan dan keluhan pelanggan. Perspektif proses bisnis internal diwakili oleh ontime delivery, produksi tanpa lembur serta prosesntase komplain pada supplier. Perspektif pembelajaran dan pertumbuhan diwakili oleh jumlah training, produktifitas karyawan, tingkat kepuasan karyawan, prosesntase keterlambatan dan ketidakhadiran. Dari hasil penelitian secara keseluruhan, kinerja perusahaan CV. Purbengkara dilihat dari keempat perspektif balance scorecard dapat dikatakan cukup baik. Terdapat 7 (tujuh) KPI yang mengalami peningkatan dan 5 (lima) KPI yang mengalami penurunan dari tahun sebelumnya walaupun tidak signifikan.ABSTRACT CV. Purbengkara is one of the companies in Surabaya which is engaged in printing. CV. Purbengkara has never done performance measurement so the percentage of success of the company's goals is not yet known. Therefore, in this problem we need a method that can be used to determine the company's performance. Balanced scorecard is one method that can be used and the measurement method is seen from 4 perspectives. The financial perspective is represented by indicators of net profit margin, total asset turnover and fixed asset turnover ratio. Customer perspective represented by sales volume and customer complaints. The internal business process perspective is represented by on-time delivery, production without overtime and the complaint process to suppliers. The learning and growth perspective is represented by the amount of training, employee productivity, level of employee satisfaction, the percentage of tardiness and absenteeism. From the overall research results, the company's performance CV. Purbengkara seen from the four perspectives of the balanced scorecard can be said to be quite good. There are 7 (seven) KPIs that have increased and 5 (five) KPIs that have decreased from the previous year, although not significantly.
IMPLEMENTASI RELIABILITY CENTERED MAINTENANCE PADA EXCAVATOR PC-800
Authors: Burhannudin M. , Anshori Moch. 
Published: June 2023

ABSTRAK PT. PPN adalah perusahaan penyewaan alat-alat tambang salah satunya adalah excavator P-800. Permasalahan pada perusahaan adalah tingginya downtime pada komponen-komponen Excavator sehingga mengakibatkan downtime dan menggangu proses produksi pada penyewa. Untuk mengatasi masalah tersebut penulis melakukan rekomendasi perawatan dengan metode RCM dengan harapan dapat menggurangi downtime pada Excavator. Dari hasil dilakukanya penelitian didapatkan 16 komponen kritis yang diantaranya fuel pre filter cartridge, fuel main filter cartridge, pilot filter element, drain filter cartridge, teeth bucket, hydraulic oil filter element, breather element in hydraulic tank, corrosion resistor cartridge, starting motor, boom cylinder line hose, bucket cylinder line hose, water pump, accumulator, arm cylinder line hose, fuel spill hose engine - fuel tank, dan fuel hose feed pump - cooling plate, dan dari penghitungan didapatkan saran interval penggantian komponen yang optimal pada komponen Dan menghasilkan saran untuk mengurangi downtime dan dengan biaya penghematan penggantian komponen Rp. 20.629.592/tahun atau penghematan biaya sebesar 23%. ABSTRACTPT. PPN is a mining equipment rental company, one of which is the P-800 excavator. The problem with the company is the high downtime on Excavator components, resulting in downtime and disrupting the production process for the tenants. To overcome this problem, the author recommends maintenance using the RCM method in the hope of reducing downtime on the excavator. From the results of the research, 16 critical components were obtained which include fuel pre filter cartridge, fuel main filter cartridge, pilot filter element, drain filter cartridge, teeth bucket, hydraulic oil filter element, breather element in hydraulic tank, corrosion resistor cartridge, starting motor, boom cylinder line hose, bucket cylinder line hose, water pump, accumulator, arm cylinder line hose, fuel spill hose engine - fuel tank, and fuel hose feed pump - cooling plate, and from the calculations obtained suggestions for optimal component replacement intervals on components and produce suggestions for reducing downtime and with component replacement cost savings of Rp. 20,629,592/year or a cost savings of 23%. Keywords: RCM, FMEA, Pareto Diagram, and LTA
ANÁLISE DA REFORMA DO SISTEMA DE FINANCIAMENTO DE CAMPANHAS ELEITORAIS NO BRASIL CONSIDERANDO AS CANDIDATURAS FEMININAS
Authors: Dias Alan Klyssmann Nascimento , Nascimento George Andrade do 
Published: June 2023

As lutas e movimento em prol da ampliação da viabilização e participação da mulher nas disputas eleitorais impulsionaram ao longo da história internacional e nacional o desenvolvimento de instrumentos e mecanismos legais de financiamento de campanhas eleitorais almejando diminuir a desigualdade de gênero no espaço político. Desse modo, mesmo com a introdução de aparatos legislativos e jurídicos de equiparação, a disputa de gêneros para acesso aos cargos eleitorais, ainda geram exclusão da mulher. Essa pesquisa analisou as possíveis interferências dos novos instrumentos legais (Emenda Constitucional nº 117, de 5 de abril de 2022) nas estratégias de ampliação e financiamento da participação da mulher no processo eleitoral; além de identificar a influência da adoção de critérios no exercício da autonomia partidária e aplicação de recursos financeiros reduzindo/ampliando a participação da mulher no processo de candidatura e disputa eleitoral através da revisão bibliográfica, de natureza qualitativa, constituído principalmente de livros e artigos científicos, normas jurídicas, científicas e legislativas. Dentre os resultados obtidos destacaram-se: as possíveis interferências dos novos instrumentos de financiamento eleitoral nas estratégias de ampliação/redução da participação da mulher no processo de disputa eleitoral, bem como identificaram a influência do exercício da autonomia partidária na aplicação de recursos financeiros de critérios que necessitam aprimorar o nível de clareza, explicitação e objetividade frente às normativas eleitorais. Os instrumentos legais de maior suporte à temática foram: a Constituição Federal de 1988, a Lei Federal nº 9.100/1995, Resolução-TSE TSE nº 23.605/2019, a Emenda Constitucional nº 111 de 28 de setembro de 2021, Emenda Constitucional – EC nº 117 de 5 de abril de 2022.
O ESTELIONATO VIRTUAL PRATICADO CONTRA O IDOSO E OS REFLEXOS JURÍDICO-PENAIS
Authors: Cardoso Marcos Antônio Frota 
Published: June 2023

Com o passar dos dias surgem novos métodos de vivência no cotidiano. A partir do avanço da internet e da tecnologia, a facilidade de acesso a rede de comunicação cresceu como um meio de informação e interação social, causando uma maior praticidade em nossas vidas. Em meio a pandemia o número de acessos ao meio virtual cresceu, inclusive por parte de pessoas idosas. A pesquisa proposta demonstra e apura maneiras de combater o estelionato virtual praticado contra o idoso. Estuda casos em que os idosos são vítimas em potencial por não se familiarizarem com as novas tecnologias digitais. Analisa o crescente número de pessoas idosas vítimas do crime de estelionato, sua falta de familiarização com as novas tecnologias digitais e a falta de políticas públicas como meio de proteção eficaz voltada para a terceira idade. Verifica as políticas públicas de proteção a pessoa idosa e sua eficácia. Demonstra a importância da pessoa idosa perante a sociedade, enquanto cidadão assim como qualquer outro em idade produtiva.
NIGERIAN LANGUAGES: (IGBO, HAUSA, YORUBA...): TOOLS FOR BETTER ENTREPRENEURSHIP IN NIGERIA
Authors: L. DOM-ANYANWU DR. NGOZI 
Published: June 2023

The indigenous language of a child is so natural that the child thinks in it in every aspect. The knowledge acquired by the child can never be erased as long as indigenous language/mother-tongue is involved. The aim of this paper is to establish the role of indigenous languages in the effective learning of entrepreneurship in Nigeria schools/education. It looks at the types of entrepreneurship, its economic benefits and the benefits of using indigenous languages as medium of instruction in achieving the goal of an entrepreneur. The paper concludes that skills and businesses are effectively learned using the indigenous languages as medium of instruction than using the foreign languages as medium of instruction, which the learner may find difficult to understand. This will go a long way in positively affecting the growth of business education as a filed.
POPULATION DYNAMICS AND HOUSING CHARACTERISTICS IN AJAH, LAGOS, NIGERIA
Authors: OYENUGA Adedeji , Ojolowo Saeed 
Published: June 2023

The housing characteristics in Ajah Lagos State peri-urban settlements is characterised by high level of informal development, poor quality and confronted with multi-dimensional challenges. Policy response to the pattern of growth does not match the pace of rapid housing development in Lagos peri-urban settlements. This research examined the characteristics of housing in the peri-urban settlements of Lagos State, Nigeria and specifically investigated the drivers of housing characteristics, socio-economic attributes of the residents, the quality of housing and the challenges of the management of the emerging peri-urban housing developments. Using a case study approach, housing characteristics in peri-urban settlements in Ajah Eti osa Local Government Areas were selected to represent the rapidly urbanizing metropolitan peripheral areas in Lagos State. Data were collected through primary and secondary sources. Findings revealed that major drivers of housing development in the study area are principally land affordability, low cost of living, easy linkage and proximity to urban centres, and provision of better quality housing through exclusive gated housing development. The findings also demonstrate that different housing initiatives in the peri-urban settlements performed differently in typology and resident’s perception. Socio-economic attributes revealed a multi-cultural households composition, reasonable literacy level and mostly male headed households. Findings also showed factors that influence dwelling quality in the study area are choice of building materials, neighbourhood and locational quality. Challenges to governance are location-specific and mostly poor infrastructural development. It is recommended that improved quality and user performance peri-urban housing development can be achieved through residents’ participation in housing policy design and also by timely regional policy response to the pace of housing characteristics in Lagos peri-urban settlements. Population sprawl
Relato de caso: carcinoma diferenciado de tireoide de baixo risco sob perspectiva cirurgia ou vigilância ativa
Authors: Menezes Carlos Alberto , Vasconcelos Rayzza Santos , Martins Gabriele Soares , Santos Beatriz Gomes dos , Lima Itamara de Santana , Costa Felipe Martins , Souza Jociele Sales de , Silva Isabelle Oliveira Santos da , Santos Maria Eduarda Freire dos , Vasconcelos Roanne Yasmin Gonçalves , Santos Gabriele Paiva , Sousa Rhaissa Giovana de , Bernardes Giovana , Neto Genivaldo Galindo , Marcelino Arthur Brito 
Published: June 2023

Introdução: Neoplasia de tireoide acomete a população mundial em torno de 5%, sendo mais frequente no sexo feminino na faixa etária acima de 30 anos, com bom prognóstico se tratado precocemente. Objetivo: Relatar um caso de clínico de carcinoma diferenciado de tireoide de baixo risco. Materiais e métodos: Trata-se de um relato de caso clínico de carcinoma diferenciado de tireoide de baixo risco. Resultados e discussão: Paciente do sexo feminino submetida a tireoidectomia total, com complicações de disfonia devido à lesão do nervo laríngeo recorrente. Atualmente, a mesma encontra-se clinicamente bem, contudo, devido à baixa agressividade da neoplasia, poderia ser realizada a vigilância ativa, uma vez que as diretrizes nacional e internacional recomendam a vigilância ativa em detrimento do procedimento cirúrgico para neoplasias de tireoide de baixo risco, pelo custo benefício e pelas complicações pós-cirúrgicas. Conclusão: É necessário uma boa relação médico paciente, além de um serviço de saúde organizado para realizar a decisão do tratamento do indivíduo por meio da vigilância ativa em detrimento a tireoidectomia parcial ou total, como recomendado nos protocolos japoneses e coreanos.
Implementation and Challenges of Home-Based Teaching and Learning (PdPR) in Religious Schools in Kubang Pasu, Kedah
Authors: Abd. Wahab Rukhaiyah , Ismail Sharifah , Cusairi Rafidah Mohamad 
Published: June 2023

Covid-19 has significantly impacted many sectors worldwide, including the education sector. This impact also affects educators in implementing home-based teaching and learning (PdPR). PdPR is implemented to ensure that students are not left behind even though the world is going through the Covid-19 pandemic. Therefore, research is carried out where the research questions and objectives are about PdPR implementation and challenges. Surveys are done in five religious schools in Kubang Pasu district, which involves 77 teachers. The research found that teachers still carry out PdPR even though they face many challenges such as limited interactions with students, lack of student attention, and limited internet access. To successfully implement PdPR, teachers need support from all parties, including parents, students, NGOs and the government. Thus, the research finding is crucial to the schools and Islamic education sector to study and improve PdPR to achieve educational objectives.
Frequency and Determinants of Delay in Diagnosis of Pulmonary Tuberculosis
Authors: Amin Muhammad Asim , Ahmed Sohail Muhammad , Shahzadi Iqra , Sultana Razia , Hanif Asif 
Published: June 2023

Delays in diagnosis of TB can lead to more severe illnesses, complications, and higher rates of morbidity and mortality. Objective: To identify the frequency and reasons of delay in diagnosis of pulmonary tuberculosis. Methods: The study was conducted at the TB & Chest ward of Jinnah Hospital, Lahore. Well-systemized questionnaire was being used to collect the data. A sample of n=150 was recruited through convenient sampling. Results: Out of total 150 applicants, 101(65.6%) were male and 49(31.8%) were female. Out of total 150 respondents, 51(33.1%) responded yes they have medical knowledge and 99(64.3%) responded no, 106(68.8%) responded yes they take self-treatment and 44(28.6%) responded no, 92 (59.7%) responded yes they take anti TB treatment and 58(37.7%) responded no, 45(29.2%) responded positively to question about health facility near home and 105(68.2%) responded no, 103(66.9%) responded yes they were satisfied with health care system and 47(30.5%) responded no, 61(39.6%) responded yes they have knowledge regarding TB and 89(57.8%) responded no, 71(46.1%) responded yes they had previous history of TB and 79(51.3%) responded no, and 77(50%) responded yes they have fear in expressing TB among society and 73(47.4%) responded no they have no fear in expressing TB among society. Conclusions: The study concluded that the most significant part of the delay in diagnosing TB is associated with the time between the first medical visit and diagnosis, which often leads to misdiagnosis. The authors recommend frequent health education and support programs for high-risk patients.
SUN'IY INTELLEKT VA RAQAMLI IQTISODIYOT RIVOJLANISHI
Authors: Yuldasheva Nilufarxon A’zamjon qizi  , Umarov Azizjon Azamjon o’g’li  , Abdullayev Axrorjon Axadjon o‘g‘li  
Published: June 2023

Maqola sun'iy intellekt (AI) texnologiyalarini rivojlantirishni o'rganish va uni Industry 4.0 doirasida amalga oshirilayotgan raqamli iqtisodiyot kontseptsiyasining fundamental asosi sifatida taqdim etishga bag'ishlangan. Maqolada olib borilgan tadqiqotning maqsadi AI usullari va vositalarini samarali qo'llash sohalarini tahlil qilish, shuningdek, AIni biznes sohasiga joriy etish imkoniyatlarini baholashdir. Iqtisodiyotning turli sohalarida AI texnologiyalarini qo'llashning nazariy va amaliy jihatlari ko'rib chiqiladi. Aniqlanishicha, texnologiyalarni joriy etish va uning ishlash bosqichlarini belgilashning yuqori narxi sun'iy intellektdan foydalanishga jiddiy to'siq bo'lmoqda. Kurs davomida olingan ma'lumotlar shuni ko'rsatdiki, identifikatsiyalash, umumlashtirish uchun sarmoya kiritgan tashkilotlar AIni analitik, IoT va boshqa texnologiyalar bilan birlashtirish uchun ma'lumotlarni standartlashtirish va tahlil qilish uchun qo’llamoqdalar.