bluuebunny/crossref_metadata_2025_split huggingface dataset:
CSR as a buffer or backfire in brand transgressions: a motivated reasoning perspective
Authors: Ryoo Yuhosua 
Published: January 2025

Purpose
This paper aims to reconcile conflicting findings about the role of corporate social responsibility (CSR) in counteracting the negative impacts of brands’ ethical transgressions by testing the moderating role of self-brand connection (SBC).

Design/methodology/approach
Drawing on motivated reasoning theory, this paper posits that high- and low-SBC consumers’ information processing and moral judgment are driven by distinct goals: to reach desired versus accurate conclusions, respectively. Five experiments were conducted to test whether CSR efforts can mitigate the impact of blatant ethical transgressions.

Findings
CSR allows high-SBC consumers to evaluate brand transgressions more favorably, as CSR serves as counterfactual evidence that reinforces their beliefs in the brand’s morality. In contrast, low-SBC consumers view CSR as hypocritical, leading to more negative responses. Increased perceptions of brand morality (hypocrisy) mediate CSR’s buffering (backfiring) effects among high- (low-) SBC consumers.

Research limitations/implications
This paper does not control for the effect of the time gap between CSR and ethical transgressions even if buffering effects of CSR could be faded out as memories recede.

Practical implications
Brand transgressions may be inevitable events, but firms or managers can alleviate the negative impact of transgressions by engaging in CSR activities. In doing so, they need to make clear to whom they will appeal using CSR information considering its backfiring effects among low-SBC consumers.

Originality/value
Few studies have examined when and how CSR attenuates or exacerbates the negativity of brand transgressions with a strong theoretical framework. This paper, grounded in motivated reasoning theory, explains how the same CSR initiative can yield opposing outcomes based on the consumer’s self-brand connection. Rather than solely exploring how strong consumer-brand relationships buffer brand transgressions, this research shows how high-SBC consumers biasedly seize CSR information to justify brand transgressions, even when they are blatant.
Buffering or catalyzing? The impact of brand age on consumer responses to competence-related versus ethics-related brand crisis
Authors: Gao Yongqiang , Cai Yaohan , Banik Shanta 
Published: January 2025

Purpose
Brand crises are widespread in the marketplace and how consumers perceive and respond to such crises is crucial for brand survival. This paper aims to elucidate the critical role of brand age in shaping consumers’ negative responses to competence-related versus ethics-related crises, with a particular focus on the Eastern cultural context. In addition, the roles of information diagnosticity and culture are investigated.

Design/methodology/approach
In a series of four studies conducted across China and the USA, the authors use a rigorous between-subject experimental design to delve into the dynamics of how the interplay between brand age and brand crisis impacts consumers’ negative responses, specifically negative word-of-mouth and boycott tendency, toward brands perceived as guilty.

Findings
Results show that brand age helps mitigate the negative responses of consumers in competence-related crises, yet exacerbates such reactions in ethics-related crises. In addition, information diagnosticity mediates the interactive effect of brand crisis and brand age on consumers’ negative responses. However, the results of the cross-cultural comparison study suggest that brand age exaggerates consumers’ negative responses to ethics-related brand crises only in Eastern cultures, but not in the Western contexts.

Research limitations/implications
The research reveals the dual-edged impact of brand age during crises, enriches the literature that draws on information diagnosticity within the hierarchical restrictive schema theory. It also clarifies the boundary mechanisms related to cultural differences.

Practical implications
The findings of this research provide meaningful implications for brand managers by communicating the oldness of a brand may serve to buffer negative consumer responses to competence-related crises but can exacerbate the consequences of ethics-related crises.

Originality/value
This research offers a novel perspective on the nuanced influence of brand age on consumers’ adverse reactions to brand crises. It clarifies why emphasizing the oldness of brands in Eastern-culture markets is effective in mitigating competence-related crises but often counterproductive for ethics-related crises.
The impact of board characteristics on financial performance in an emerging economy: the moderating role of nomination and remuneration committee
Authors: Sunny Sohag Ahmed , Hoque Mahfuzul 
Published: January 2025

PurposeThis study investigates the moderating role of nomination and remuneration committees on the relationships between board characteristics and the financial performance of listed textile businesses in Bangladesh.Design/methodology/approachThe study utilises the theoretical frameworks of agency, resource dependence and stakeholder theories. The study investigates the moderating effect of nomination committees using regression analysis by evaluating a sample of 270 firm-year observations from 2016 to 2021.FindingsThe results reveal that nomination committee presence enhances the performance benefits of larger board size and frequent meetings but negatively reinforces the detrimental effects of excessive independent directors lacking firm-specific expertise. Female board representation demonstrates an unexpected negative association, implying suboptimal selection.Research limitations/implicationsOverall, nuanced moderating effects of nomination committees on board characteristic-performance relationships are evidenced. This timely study contributes empirical evidence on an underexplored area and provides a foundation to advance academic literature on the linkages between nomination committees, corporate boards and firm-level outcomes. Further research avenues are highlighted.Practical implicationsThe findings have salient implications for enhancing board competency and engagement, reforming nomination committee policies towards competency-based nominations and discouraging token appointments to fulfil regulatory mandates on board diversity.Originality/valueThis is the first study to provide insights into the moderating effects of nomination committees on board characteristic-performance relationships in Bangladesh’s textile industry.
A customization design platform for school uniforms using the Kano model
Authors: Li Xue , Meng Mei , Ren Xiang Fang , Shen Lei 
Published: January 2025

PurposeThis study aims to explore a methodology based on the Kano model. And use this method to determine user requirement attributes in the field of school uniform customization. To construct a set of processes that can be used as a reference for constructing a clothing customization platform.Design/methodology/approachAn optimized quantitative Kano model was applied. Initially, a survey was conducted to assess the current market for customized school uniforms in China. Subsequently, a Kano attribute questionnaire was developed, and experts from both supply and procurement sectors were invited to evaluate it. This was followed by categorizing user demands based on the Kano model’s evaluation criteria and conducting a validity analysis using Cronbach’s alpha coefficient. The priority ranking of user demands was determined through a sensitivity analysis of better-worse coefficients. Ultimately, a platform was established, and a fuzzy comprehensive evaluation was conducted.FindingsRegarding user demands, procurement-side demand elements prioritize modular design, fabric libraries and online reviews. In contrast, supply-side demand elements focus on style product libraries, layout adaptation to user habits and the preview effects of 3D models. Elements such as qualification verification, personal information uploading, design draft archiving and main tag categorization have a lesser impact on user satisfaction.Originality/valueThe results of the study provide a complete methodological reference for the construction of a garment customization platform. By applying the Kano model, this study categorizes and filters the demands of users for school uniform customization design platforms in China and establishes a 3D virtual display platform aimed at improving user satisfaction.
Assessing firm-level climate risk disclosure and shareholder value in EU: insights from the Paris Agreement
Authors: Dumrongwong Konpanas , Papangkorn Suwongrat 
Published: January 2025

PurposeThis research uses a firm’s disclosure of climate risk index derived from deep learning analysis of earnings conference calls to investigate how these disclosures affect market reactions among publicly traded European companies. To address potential endogeneity issues, the study employs an event study methodology, using the Paris Agreement as an exogenous shock that signalled a stronger global commitment to climate action.Design/methodology/approachApart from the standard ordinary least squares regression analysis, several robustness tests are used to ensure the validity and reliability of the results. These tests include propensity score matching, entropy balancing, and instrumental-variable analysis. Our final sample comprises 439 observations from European countries.FindingsOur research shows that a firm’s greater exposure to climate risk causes the market to react negatively to the event. This suggests that regulatory scrutiny may raise costs for the company, which could ultimately result in lower stock returns.Originality/valueUsing a unique climate risk disclosure metric based on textual analysis in a European context, our study is the first to investigate the impact of firm-level climate risk disclosure on shareholder wealth.
Resilience strategies of public organizations and social enterprises: evidence from Slovakia and the Czech Republic
Authors: Plaček Michal , Daniel Gabriela , Valentinov Vladislav , Ochrana František , Kovács Radek 
Published: January 2025

PurposeThe COVID-19 pandemic and the war in Ukraine have posed profound challenges to social enterprises and public sector organizations engaged in social service delivery in Slovakia and the Czech Republic. This study examines the resilience strategies employed by these organizations and seeks to discern any notable divergences between social enterprises and public sector entities.Design/methodology/approachWe employ a qualitative approach, utilizing semi-structured interviews with key personnel across 28 organizations within the Czech and Slovak Republics, comprising both social enterprises and public sector bodies.FindingsOur findings reveal a consistent pattern: social enterprises primarily utilize offensive strategies, such as seeking new resources, exploring new markets and innovating products or services. In contrast, public sector organizations tend to rely on defensive strategies, focusing on streamlining operations, reducing expenses and supporting staff.Originality/valueThis study addresses a gap in scholarly understanding of how recent crises, including COVID-19 and the war in Ukraine, have impacted management practices in the public and nonprofit sectors across Central and Eastern Europe.
Assessment of moral injury and PTSD in active-duty personnel and veterans in Ukraine: a scoping review
Authors: Tabeshadze Nino , Larsson Gerry , Ohlsson Alicia , Nilsson Sofia 
Published: January 2025

Purpose
This study is a scoping literature review of research into post-traumatic stress disorder (PTSD) and moral injury (MI) in active-duty military personnel and veterans in Ukraine. This study aims to explore the existing research regarding the relationship between PTSD and MI in Ukrainian military personnel to identify the need for future research in a vulnerable social group that is exposed to a high level of conflict.

Design/methodology/approach
This scoping review includes the results of peer-reviewed articles from online databases (PubMed, Science Direct, PsycArticles, Military Database, Sociological Abstract, Psychology Database, PTSD Pubs, Web of Science), which were searched for publications in English, Ukrainian and Russian. The data obtained was organized using Preferred Reporting Items for Systematic Reviews extension for scoping reviews and Meta-Analyses, the Critical Appraisal Skills Programme Qualitative Studies Checklist and Joanna Briggs Institute Critical Appraisal Checklist. Data was analyzed and categorized using an inductive thematic analysis.

Findings
According to the thematic analysis, the following themes were identified in a Ukrainian military context: sources of PTSD, sources of moral injury, symptoms of PTSD, symptoms of moral injury and treating and prevention mechanisms. All studies included in the scoping review (32) report on PTSD and/or MI in military groups in Ukraine. They find the gap in research and in numerous comprehensive studies problematic and underline the need for more effective rehabilitation programs.

Practical implications
A scoping review was conducted to thematically map the research in the area, identify any knowledge gaps deficit about PTSD and MI in Military personnel in Ukraine and contribute to further development of effective rehabilitation programs.

Originality/value
The sparsity of the existing literature highlights the need for further research into enhancing the mental health services provided to military personnel. In addition, there is a growing need to further explore trauma exposure and potentially morally injurious events related to PTSD and MI, in particular. Such a review has not yet been carried out, which adds value to the current paper.
An exploration of the utilisation and impact of restraint practices in acute paediatric settings: a narrative review of global literature
Authors: Holden Victoria , Jackson Jessica 
Published: January 2025

Purpose
The purpose of this paper will be to ascertain the underpinning reason for restraint use in the acute paediatric setting. In the UK, presentations for mental health-related needs within paediatric settings have increased. These admissions can be associated with patients with significant mental health and trauma histories who present with behaviours that challenge, risking exposure to higher levels of restrictive practice.

Design/methodology/approach
A literature review was conducted across five databases, PsychINFO, EMCARE, EMBASE, MEDLINE and CINAHL. Search terms related to “paediatrics” and “restraint” were used. In all, 116 studies were screened with 78 studies being retrieved for analysis. A total of eight studies were included for review. All studies were quality assessed using the appropriate tool that adhered to each respective design.

Findings
Five themes were extracted from the analysis and presented. These themes were identified as “restraint as part of the role of paediatric nursing”, “culture and attitudes”, “lack of guidance and agreed terminology”, “lack of other alternatives” and “training”. Restraint in paediatrics is unregulated not only in the UK but also globally. Positive behaviour support is highlighted as an approach for restraint reduction in paediatric settings.

Originality/value
This literature review identifies a significant lack of research regarding restraint for young people with mental health presentations in the paediatric setting. This paper sets forth the need for future research both in the UK and globally.
The role of creative strategies in enhancing consumer interaction with new product video advertising
Authors: Niu Yixuan , Ma Baolong , Niu Yongge 
Published: January 2025

PurposeThis study explores the inverted U-shaped relationship between the number of creative strategies (NCS) and consumer response to new products as incrementally new products (INPs) and really new products (RNPs).Design/methodology/approachLeveraging a dataset of 757 digital video advertisements from six prominent technology-driven companies, content analysis and hierarchical polynomial regression were employed to explore the relationship between the NCS and consumer responses, considering product newness.FindingsThe results reveal a highly significant inverted U-shaped relationship between NCS and consumer response. The turning point of the inverted U-shaped function was 3.204. This relationship holds for both types of new product: INP and RNP. In addition, product newness negatively affects consumer responses. Based on this research, this study found that technology-driven new product video advertisements use more information and argument types of creative strategies. In addition, compared to INP, RNP video ads use more command and habit-starting creative strategies.Research limitations/implicationsFurther research on the effect of the combination of multiple creative strategies on consumer responses can help advertisers design an effective advertisement.Practical implicationsAdvertisers can determine the best mix of creative strategies based on the type of new product.Originality/valueThis study confirms that the impact of NCS on consumer responses is not a simple linear relationship. When the three creative strategies are implemented, consumers’ positive reactions reach their maximum value.
Factors influencing the adoption of artificial intelligence systems: a systematic literature review
Authors: Khanfar Ahmad A. , Kiani Mavi Reza , Iranmanesh Mohammad , Gengatharen Denise 
Published: January 2025

PurposeDespite the potential of artificial intelligence (AI) systems to increase revenue, reduce costs and enhance performance, their adoption by organisations has fallen short of expectations, leading to unsuccessful implementations. This paper aims to identify and elucidate the factors influencing AI adoption at both the organisational and individual levels. Developing a conceptual model, it contributes to understanding the underlying individual, social, technological, organisational and environmental factors and guides future research in this area.Design/methodology/approachThe authors have conducted a systematic literature review to synthesise the literature on the determinants of AI adoption. In total, 90 papers published in the field of AI adoption in the organisational context were reviewed to identify a set of factors influencing AI adoption.FindingsThis study categorised the factors influencing AI system adoption into individual, social, organisational, environmental and technological factors. Firm-level factors were found to impact employee behaviour towards AI systems. Further research is needed to understand the effects of these factors on employee perceptions, emotions and behaviours towards new AI systems. These findings led to the proposal of a theory-based model illustrating the relationships between these factors, challenging the assumption of independence between adoption influencers at both the firm and employee levels.Originality/valueThis study is one of the first to synthesise current knowledge on determinants of AI adoption, serving as a theoretical foundation for further research in this emerging field. The adoption model developed integrates key factors from both the firm and individual levels, offering a holistic view of the interconnectedness of various AI adoption factors. This approach challenges the assumption that factors at the firm and individual levels operate independently. Through this study, information systems researchers and practitioners gain a deeper understanding of AI adoption, enhancing their insight into its potential impacts.
Doing business in the city: environment configurations and firm digital transformation
Authors: Chu Xu , Bai Yuntao , Zhu Baoying 
Published: January 2025

PurposeDigital transformation (DX) is advancing in the post-pandemic era, yet regional disparities remain pronounced. This uneven distribution may be attributed to cities’ doing business environment. As the doing business environment comprises various components, we aim to explore how these components interact to affect local firms' DX, thereby identifying which configurations of the doing business environment contribute to firms' DX.Design/methodology/approachThe doing business environment in our study contains seven components: public services, government, legal, innovation, market, human resources and financial services environments. We adopt a fuzzy-set qualitative comparative analysis approach to determine the necessary and sufficient conditions for firms' high-level DX. The sample consists of enterprises listed on the China Science and Technology Innovation Board.FindingsFirstly, a single doing business environment component is unnecessary for firms to produce a high- or non-high-level DX. Secondly, four configurations of the doing business environment explain firms' high-level DX of three general types: doing business environment configurations (1) dominated by the cost hypothesis, (2) synergised by the cost and resource hypotheses and (3) dominated by the resource hypothesis. Thirdly, the configurational paths generating firms’ high- or non-high-level DX are asymmetric and only one doing business environment configuration will lead to firms' non-high-level DX.Originality/valueThis study presents a ground-breaking exploration of the mechanisms driving firms' DX in terms of the city-level doing business environment and its dual functions. Additionally, we elucidate the reasons for the uneven regional distribution of DX development.
Dynamic capabilities, ordinary capabilities and international intensity contributions to performance
Authors: Garrab Mehdi Younes 
Published: January 2025

Purpose
Drawing on the resource-based view and dynamic-capabilities view, the purpose of this study is to investigate the influence of a firm’s ordinary and dynamic capabilities on performance. The study also explores the moderating effects of international intensity on the relationship between capabilities and performance.

Design/methodology/approach
The study used a data envelopment analysis and a generalized moments method to analyze secondary panel data collected from a sample of 164 manufacturing firms for nine years.

Findings
The findings reveal that a firm’s capabilities are a predictor of firm performance, dynamic capabilities strengthen the ordinary capabilities – performance relationships and international intensity positively moderates the capabilities – performance relationships.

Research limitations/implications
There is a need for more in-depth methods to capture dynamic capabilities and effects in an international context.

Practical implications
The findings reveal two practical implications for managers. First, to be successful, managers must make more efforts to maintain technological, marketing and financial capabilities, which are considered determinants of performance. Second, managers must invest even more to build a dynamic capability to ensure capabilities reconfiguration to effectively benefit from an internationalization strategy.

Originality/value
The study introduces many ordinary capabilities alongside dynamic ones as predictors of performance in the same theoretical model. The authors also examine the moderating influence of international intensity on the relationship between ordinary capabilities – dynamic capabilities – and performance.