bluuebunny/crossref_metadata_2025_split huggingface dataset:
STRATEGI KOMUNIKASI CUSTOMER SERVICE JNE TANGERANG DALAM MENANGANI KELUHAN PELANGGAN
Authors: Yunisyafna Isni 
Published: March 2023

Abstrak
PT Jala Niaga Elok (JNE) Tangerang merupakan perusahaan yang bergerak di bidang jasa ekpedisi pengiriman barang, perusahaan yang sering berhubungan langsung dengan pelanggan tentunya perlu adanya perhatian khusus dibagian pelayanan melalui customer service untuk menampung keluhan dan permasalahan pada pelanggan. Untuk itu dibutuhkan strategi komunikasi yang tepat dan sesuai agar dapat terjalinnya komunikasi yang efektif. Dalam menganalisis masalah peneliti menggunakan teori dan landasan konseptual tentang tahapan-tahapan strategi komunikasi untuk mengetahui lebih mendalam penerapan strategi komunikasi dalam menangani keluhan pelanggan di customer service JNE Tangerang. Teori yang digunakan yaitu model komunikasi Laswell yaitu who (siapa), say what (mengatakan apa), in which channel (saluran komunikasi), to whom (kepada siapa), with what effect (dengan akibat apa?) Metode penelitian yang digunakan dalam penelitian ini adalah pendekatan kualitatif dengan metode studi kasus. Teknik pengumpulan data melalui wawancara mendalam serta dokumentasi. Hasil dari penelitian ini membahas mengenai strategi komunikasi customer service JNE Tangerang dalam menangani keluhan pelanggan yaitu menyusun perumusan strategi dari pemilihan komunikator, implementasi strategi yang dilakukan setiap divisi serta pemilihan penggunaan media dan saluran komunikasi. Penelitian ini menyimpulkan bahwa strategi komunikasi yang dijalankan oleh customer service JNE Tangerang dalam menangani keluhan pelanggan yaitu menyusun pesan atau informasi sesuai kebutuhan yang mengutamakan skill komunikasi dari pengetahuan, kemampuan dan sikap. Memilih media dan saluran komunikasi yang tepat dan sesuai untuk komunikasi lebih efektif dan efesien. Serta mengacu pada SOP (Standar Operating Procedure) yang telah dibuat oleh perusahaan.
Kata kunci: Strategi Komunikasi, Customer Service, Keluhan Pelanggan
Polemik Frase “Duduklah di sebelah kanan-Ku” dalam Mazmur 110:1
Authors: Madunde Ryan Renaldy 
Published: March 2023

The book of Psalms, when viewed from a literary point of view, is grouped into a book with a poetic genre, so understanding every word in this book is certainly different when approaching a book with a narrative genre. It is this difficulty that needs to be considered in approaching books with the poetic genre, because this type of literature does not clearly state the background of the situation the author is experiencing when writing the message of God's Word. One of them is in Psalm 110:1 in the phrase "Sit at my right hand". If this phrase is not understood correctly it will indicate that there are two different and separate existences of God from one another, so this Psalm will be closely related to the study of systematic theology of Christology which refers to the person of the Lord Jesus Christ. If Jesus is meant in this verse then there will be LORD (YHWH) and Jesus sitting at the right hand of GOD. This study uses a qualitative method with a literature study which will exegetically discuss the phrase "Sit at My right hand", with an exegesis study approach the author hopes to find a meaning as close as possible to the meaning that the author of the book of Psalms wanted to convey, especially in chapter 110:1.
Abstrak Bahasa Indonesia
Kitab Mazmur jika ditinjau dari segi sastranya dikelompokkan kedalam kitab dengan genre puisi, sehingga dalam memahami setiap kata dalam kitab ini tentulah berbeda ketika mendekati kitab dengan genre narasi. Kesulitan inilah yang perlu diperhatikan dalam mendekati kitab-kitab dengan genre puisi, sebab jenis sastra ini tidak mengemukakan secara gamblang tentang latar dari situasi yang sedang dialami penulis ketika menuliskan pesan Firman Tuhan tersebut. Salah satunya yang terjadi dalam Mazmur 110:1 pada frase “Duduklah di sebelah kanan-Ku”. Frase ini jika tidak dipahami dengan tepat akan mengindikasikan ada dua eksistensi Allah yang berbeda dan terpisah satu dengan yang lainnya, dengan begitu Mazmur ini akan berkaitan erat dengan studi teologi sistematika Kristologi yang merujuk kepada pribadi Tuhan Yesus Kristus. Jika Yesus yang dimaksudkan dalam ayat ini maka akan ada TUHAN (YHWH) dan Yesus yang duduk disebelah kanan TUHAN. Penelitian ini menggunakan metode kualitatif dengan studi literatur kepustakaan yang akan membahas secara eksegetikal frase “Duduklah di sebelah kanan-Ku”, dengan pendekatan studi eksegesis penulis berharap akan menemukan makna sedekat mungkin dengan makna yang ingin disampaikan penulis kitab Mazmur khususnya pada pasal 110:1.
Kepemimpinan Wanita dalam Gereja
Authors: Stella Yunita 
Published: March 2023

The debate about the role of women in church ministry and leadership has been going on between two views, Complementarian and Egalitarian. The Complementarian view holds that men and women are equal in essence, but that headship is given by God to men. Therefore, leadership positions according to this view are only reserved for men, so that women cannot occupy leadership positions in the church. Meanwhile, the Egalitarian view does not recognize the existence of male headship. Both men and women have equal opportunity for leadership positions, including leadership in the church. In this research, the author uses a theological analysis to answer the complementarian and egalitarian debates. The results of this study acknowledge the existence of male headship and find that male headship does not hinder women's leadership in the church.
Abstrak Bahasa Indoensia
Perdebatan tentang peran wanita dalam pelayanan dan kepemimpinan gereja, selama ini terjadi antara dua pandangan, yaitu Komplementarian dan Egalitarian. Pandangan Komplementarian berpendapat pria dan wanita setara secara esensi, namun kekepalaan diberikan Tuhan kepada pria. Oleh karena itu, posisi kepemimpinan menurut pandangan ini hanya dikhususkan untuk kaum pria, sehingga wanita tidak bisa menduduki posisi kepemimpinan di gereja. Sedangkan pandangan Egalitarian tidak mengakui adanya kekepalaan pria. Baik pria maupun wanita mempunyai kesempatan yang sama untuk posisi kepemimpinan, termasuk kepemimpinan dalam gereja. Pada penelitian ini, penulis menggunakan analisis teologis dalam menjawab perdebatan komplementarian dan egalitarian. Hasil penelitian ini mengakui adanya kekepalaan pria dan menemukan bahwa kekepalaan pria tersebut tidak menghalangi kepemimpinan wanita dalam gereja.
Abraham Kuyper Dan Pluralitas
Authors: Katianda Samuel Tesa 
Published: March 2023

Christians in Indonesia continue to struggle with their role and involvement in the public sphere, especially politics, on Indonesian soil. Abraham Kuyper is one of the Reformed theologians who is considered authoritative when it comes to the role of Christians in the public sphere. This article presents how Kuyper addresses plurality and establishes inter-religious cooperation, without compromising. This article shows that Kuyper's thinking has a wealth that corresponds to Pancasila which is the ideal foundation and basis of the Indonesian state. facilitating data collection through books that are already available, then the author describes the book's data, namely through the concept of thinking from Abraham Kuyper and Pancasila ideology, because both Kuyper's thinking and Pancasila ideology are equally able to accommodate diversity so that it can be an important input for Christian public involvement in Indonesia.
ABSTRAK BAHASA INDOENSIA
Orang Kristen di Indonesia terus menerus menggumulkan akan peran dan keterlibatannya di ranah publik, khususnya politik, di bumi Indonesia. Abraham Kuyper adalah salah satu teolog dari kalangan Reformed yang dianggap otoritatif ketika berbicara mengenai peranan orang Kristen dalam ranah publik. Artikel ini menyajikan bagaimana Kuyper menyikapi pluralitas dan menjalin kerjasama antar umat beragama, tanpa menjadi bersifat kompromistis. Artikel ini menunjukkan bahwa pemikiran Kuyper memiliki kekayaan yang berpadanan dengan Pancasila yang adalah landasan idiil dan dasar negara Indonesia dalam penulisan artikel ini, penulis menggunakan jenis penelitian kepustakaan (library research) yaitu serangkaian kegiatan yang berkenaan dengan metode pengumpulan data pustaka, penulis menggukan metode ini untuk mempermudah pengumpulan data melalui buku yang sudah tersedia kemudian penulis memaparkan data buku tersebut yaitu melalui konsep berpikir dari Abraham Kuyper dan ideologi Pancasila, karena baik pemikiran Kuyper maupun ideologi Pancasila sama-sama mampu mengakomodasi keberagaman, sehingga dapat menjadi masukan yang penting bagi keterlibatan publik orang Kristen di Indonesia.
Hidup Berkelimpahan Dalam Perspektif Yohanes 10:10b
Authors: Binar Sri , Laia Harman Ziduhu , Octavianus Jonathan 
Published: March 2023

The abundant life in John 10:10b is understood in various ways. Prosperity theology adherents understand the abundant life which is the purpose of Christ's first coming into this world in a different way than others. The group understands that the 'abundance' (περισσὸν) in this text is material (worldly) abundance that Christ brings to every believer. Therefore there is an assumption that every believer should live with material abundance. Conversely, a believer whose life is materially poor will be considered to lack faith or sin which results in God not blessing him with material abundance. The methodology used in this study is the literature study method using exegesis principles based on Biblical hermeneutic laws. In-depth exegesis studies, based on textual, contextual, grammatical, structural, historical, literary, exegetical, and theological studies show that 'abundance' in the text is not an object (something) that believers get, but a description of how they get that object (eternal life). According to this text, the purpose of Christ's first coming is to bring eternal life to every believer in Him, and believers will very abundantly obtain eternal life. Really the coming, death, and resurrection of Christ are of no value if the goal is only to provide material abundance for each of His followers.
ABSTRAK BAHASA INDOENSIA
Hidup berkelimpahan dalam Yohanes 10:10b dipahami dengan berbagai macam makna. Para penganut teologi kemakmuran memahami hidup berkelimpahan yang menjadi tujuan kedatangan pertama Kristus ke dalam dunia ini dengan cara yang berbeda dari yang lain. Kelompok tersebut memahami bahwa ‘kelimpahan’ (περισσὸν) dalam teks ini merupakan kelimpahan materi (duniawi) yang dibawa oleh Kristus bagi setiap orang percaya. Oleh karenanya ada anggapan seharusnya setiap orang percaya hidup dengan kelimpahan secara materi. Sebaliknya, orang percaya yang hidupnya miskin secara materi akan dianggap kurang beriman atau berdosa yang mengakibatkan Tuhan tidak memberkatinya dengan kelimpahan materi. Metodologi yang digunakan dalam penelitian ini adalah metode studi pustaka dengan memakai prinsip eksegesis berdasarkan hukum hermeneutik yang Alkitabiah. Studi eksegesis yang mendalam, berdasarkan studi tekstual, kontekstual, gramatikal, struktural, historikal, literatur, eksegetikal, dan teologi menunjukkan bahwa ‘kelimpahan’ dalam teks tersebut bukan objek (sesuatu hal) yang diperoleh orang percaya, melainkan keterangan bagaimana mereka memperoleh sebuah objek (hidup kekal) itu. Menurut teks ini, tujuan kedatangan pertama Kristus adalah membawa hidup kekal bagi setiap orang percaya kepada-Nya, dan orang percaya akan memperoleh dengan sangat melimpah hidup kekal itu. Sungguh kedatangan, kematian, dan kebangkitan Kristus sangat tidak bernilai jika tujuannya hanya untuk memberikan kelimpahan materi bagi setiap pengikut-Nya.
The application of metagenomic next-generation sequencing in patients with infection or colonization caused by Lichtheimia species
Authors: Chen Lihua , Peng Weiting , Lan Gongbin , Long Guo , Yang Honghui , Xu Yajing , Fu Ai , Yi Huimin , Wan Qiquan 
Published: March 2023

BackgroundMucormycosis is considered the fourth most common invasive fungal disease after candidiasis, aspergillosis and cryptococcosis. Lichtheimia species accounted for 5%-29% of all mucormycosis. However, available data on species-specific analysis of Lichtheimia infections are limited.MethodsThis study included nine patients hospitalized in five hospitals in two cities in south China with mucormycosis or colonization caused by Lichtheimia species, diagnosed mainly by metagenomic next-generation sequencing (mNGS). The corresponding medical records were reviewed, and the clinical data analyzed included demographic characteristics, site of infection, host factors and type of underlying disease, diagnosis, clinical course, management, and prognosis.ResultsIn this study, nine patients with Lichtheimia infections or colonization had a recent history of haematological malignancy (33.3%), solid organ transplants (33.3%), pulmonary disease (22.2%), and trauma (11.1%) and were categorized as 11.1% (one case) proven, 66.7% (six cases) probable mucormycosis and 22.2% (two cases) colonization. Pulmonary mucormycosis or colonization was the predominant presentation in 77.8% of cases and mucormycosis caused by Lichtheimia resulted in death in four out of seven patients (57.1%).ConclusionThese cases highlight the importance of early diagnosis and combined therapy for these sporadic yet life-threatening infections. Further studies on the diagnosis and control of Lichtheimia infection in China are required.
Study on the time-varying fatigue reliability of the invert structure of subway tunnel under the action of train loads
Authors: Chen Zhaofeng , Xu Linrong , Huang Changxi , Wu Lei , Shang Yonghui 
Published: March 2023

Introduction: The present study examines the fatigue reliability of subway tunnel invert structures subjected to train-induced loads, a critical factor in ensuring the safety and longevity of these vital infrastructures.Methods: By integrating higher-order moment theory, fatigue equations, and cumulative damage theory, this research analyzes the impact of train loads on invert structures, taking into account factors such as tension stress, compression stress, train axle weight, speed, and lining thickness.Results: The findings indicate that the reinforcement of the invert structure is required under tension stress, while it is not necessary for compression stress. Notably, the train’s axle weight and speed exert a significant influence on the fatigue reliability index, with speed displaying a marginally greater effect than axle weight. Conversely, the lining thickness demonstrates a negligible impact on the reliability index. As time progresses, the fatigue reliability index diminishes, resulting in an elevated probability of failure.Discussion: In light of these findings, it is imperative to conduct regular inspections and maintain the tensile state of the invert structure, which warrants the most attention. To safeguard the safety and longevity of subway tunnel invert structures, it is essential to concentrate on the aspects related to tensile stress and closely monitor train loads, specifically axle weight and speed.
Association of antihypertensive drugs with fracture and bone mineral density: A comprehensive drug-target Mendelian randomization study
Authors: Huang Xin , Zhang Tianxin , Guo Ping , Gong Weiming , Zhu Hengchao , Zhao Meng , Yuan Zhongshang 
Published: March 2023

BackgroundObservational studies have investigated the associations between antihypertensive drugs and fracture risk as well as bone mineral density (BMD), but yielding controversial results.MethodsIn this study, a comprehensive drug-target Mendelian randomization (MR) analysis was conducted to systematically examine the associations between genetic proxies for eight common antihypertensive drugs and three bone health-related traits (fracture, total body BMD [TB-BMD], and estimated heel BMD [eBMD]). The main analysis used the inverse-variance weighted (IVW) method to estimate the causal effect. Multiple MR methods were also employed to test the robustness of the results.ResultsThe genetic proxies for angiotensin receptor blockers (ARBs) were associated with a reduced risk of fracture (odds ratio [OR] = 0.67, 95% confidence interval [CI]: 0.54 to 0.84; P = 4.42 × 10-4; P-adjusted = 0.004), higher TB-BMD (β = 0.36, 95% CI: 0.11 to 0.61; P = 0.005; P-adjusted = 0.022), and higher eBMD (β = 0.30, 95% CI: 0.21 to 0.38; P = 3.59 × 10-12; P-adjusted = 6.55 × 10-11). Meanwhile, genetic proxies for calcium channel blockers (CCBs) were associated with an increased risk of fracture (OR = 1.07, 95% CI: 1.03 to 1.12; P = 0.002; P-adjusted = 0.013). Genetic proxies for potassium sparing diuretics (PSDs) showed negative associations with TB-BMD (β = -0.61, 95% CI: -0.88 to -0.33; P = 1.55 × 10-5; P-adjusted = 1.86 × 10-4). Genetic proxies for thiazide diuretics had positive associations with eBMD (β = 0.11, 95% CI: 0.03 to 0.18; P = 0.006; P-adjusted = 0.022). No significant heterogeneity or pleiotropy was identified. The results were consistent across different MR methods.ConclusionsThese findings suggest that genetic proxies for ARBs and thiazide diuretics may have a protective effect on bone health, while genetic proxies for CCBs and PSDs may have a negative effect.
Circulating adipokine concentrations and the risk of venous thromboembolism: A Mendelian randomization and mediation analysis
Authors: Xiao Weizhong , Li Jian , Feng Tianyuyi , Jin Long 
Published: March 2023

Background: Previous observational studies have suggested that circulating adipokine concentrations are related to a greater risk of venous thromboembolism (VTE). However, it remained unclear whether these observations reflect causality.Objective: This study aimed to investigate the causal relationship between circulating adipokine concentrations (including adiponectin, leptin, PAI-1, MCP-1, leptin receptor, and RETN) and the risk of VTE and its subtypes (DVT and PE) and to determine whether circulating adipokine concentrations are a mediator of venous thromboembolic events in obese patients.Methods: We used Mendelian randomization (MR) analyses to determine the effects of the body mass index (BMI), adiponectin, leptin, PAI-1, MCP-1, leptin receptor, and RETN levels on VTE, DVT, and PE in a cohort of 11,288 VTE cases, 5,632 DVT cases, 5,130 PE cases, and 254,771 controls. We then assessed the proportion of the effect of obesity on VTE, DVT, and PE explained by circulating leptin levels.Result: Genetically predicted higher BMI was related to increased VTE (OR = 1.45, p &lt; 0.001), DVT (OR = 1.63, p &lt; 0.001), and PE (OR = 1.37, p &lt; 0.001) risk, and higher circulating leptin levels increase odds of VTE (OR = 1.96, q &lt; 0.001), DVT (OR = 2.52, q &lt; 0.001), and PE (OR = 2.26, q = 0.005). In addition, we found that the causal effect between elevated serum adiponectin and the decreased risk of VTE (OR = 0.85, p = 0.013, q = 0.053) and PE (OR = 0.81, p = 0.032, q = 0.083) and between MCP-1 and the reduced risk of VTE (OR = 0.88, p = 0.048, q = 0.143) is no longer significant after FDR adjustment. In MR mediation analysis, the mediation effect of circulating leptin levels in the causal pathway from BMI to PE was estimated to be 1.28 (0.95–1.71, p = 0.10), accounting for 39.14% of the total effect.Conclusion: The circulating leptin level is a risk factor for VTE, DVT, and PE, but it might be a potential mediator of BMI on the risk of PE, and thus, interventions on the circulating leptin level in obesity might reduce the risk of PE. Adiponectin is a potential protective factor for both VTE and PE.
Genotype-phenotype pattern analysis of pathogenic PAX9 variants in Chinese Han families with non-syndromic oligodontia
Authors: Ren Jiabao , Gan Sifang , Zheng Shushen , Li Meikang , An Yilin , Yuan Shuo , Gu Xiuge , Zhang Li , Hou Yan , Du Qingqing , Zhang Guozhong , Shen Wenjing 
Published: March 2023

Background: Non-syndromic oligodontia is characterized by the absence of six or more permanent teeth, excluding third molars, and can have aesthetic, masticatory, and psychological consequences. Previous studies have shown that PAX9 is associated with autosomal dominant forms of oligodontia but the precise molecular mechanisms are still unknown.Methods: Whole-exome and Sanger sequencing were performed on a cohort of approximately 28 probands with NSO, for mutation analysis. Bioinformatic analysis was performed on the potential variants. Immunofluorescence assay, western blotting, and qPCR were used to explore the preliminary functional impact of the variant PAX9 proteins. We reviewed PAX9-related NSO articles in PubMed to analyze the genotype-phenotype correlations.Results: We identified three novel PAX9 variants in Chinese Han families: c.152G&gt;T (p.Gly51Val), c.239delC (p.Thr82Profs*3), and c.409C&gt;T (q.Gln137Ter). In addition, two previously reported missense variants were identified: c.140G&gt;C (p.Arg47Pro) and c.146C&gt;T (p.Ser49Leu) (reference sequence NM_006194.4). Structural modeling revealed that all missense variants were located in the highly conserved paired domain. The other variants led to premature termination of the protein, causing structural impairment of the PAX9 protein. Immunofluorescence assay showed abnormal subcellular localizations of the missense variants (R47P, S49L, and G51V). In human dental pulp stem cells, western blotting and qPCR showed decreased expression of PAX9 variants (c.140G&gt;C, p.R47P, and c.152G&gt;T, p.G51V) compared with the wild-type group at both the transcription and translation levels. A review of published papers identified 64 PAX9 variants related to NSO and found that the most dominant feature was the high incidence of missing upper second molars, first molars, second premolars, and lower second molars.Conclusion: Three novel PAX9 variants were identified in Chinese Han families with NSO. These results extend the variant spectrum of PAX9 and provide a foundation for genetic diagnosis and counseling.