bluuebunny/crossref_metadata_2025_split huggingface dataset:
Knowledge mapping of entrepreneurship research during COVID-19 and forecasting research directions for the post-pandemic era
Authors: Duan Carson 
Published: August 2023

PurposeThe COVID-19 crisis has adversely affected entrepreneurs, innovators and their ventures and, arguably, entrepreneurship research. This study aims to map the knowledge of entrepreneurship research during the COVID-19 pandemic to provide evidence of literature evolution in the field with the purpose of supporting future decision-making for policymakers, academics and practitioners in the post-COVID-19 era.Design/methodology/approachThe study examines various bibliometric and scientometric indicators of entrepreneurship research in the Web of Science database using bibliometric techniques and visualization tools. Using the information gained, the scientometrics of entrepreneurship research during the COVID-19 time slice (2020–02-12 to 2022–10-15) are synthesized and comprehensively presented, and future research avenues for the post-COVID-19 era are suggested.FindingsThe results of rigorous quantitative analyses show that entrepreneurship research activities were not disrupted by COVID-19, although entrepreneurial activities themselves were impacted worldwide. In addition to providing key insights into the research field, including the most relevant keywords, keyword co-occurrences, publication sources, countries' contribution and collaboration, and source co-citations, the conceptual structural analysis separates the current trends (hotspots) into ten themes. Based on the evolution of author keywords and research themes, the study identified numerous future research directions, including 1) entrepreneurship in emerging countries, 2) firm performance in different categories of enterprises, 3) immigrants and transnational entrepreneurs, 4) technology in entrepreneurship education and 5) the impact of COVID-19 on the entrepreneurial ecosystem and entrepreneurship.Research limitations/implicationsBy building firm foundations for advancing the field in innovative and systematic ways, this timely study contributes to entrepreneurship literature and facilitates the understanding of the features and structures of entrepreneurship research towards the end of the pandemic. The research also has important implications for research management and entrepreneurship policymaking. The study's main limitation is that the results can only represent the time slice between 2020-02-12 and 2022-10-15.Practical implicationsPolicymakers and managers of research and development can utilize this research to prepare a crisis-related minimization handbook in advance.Originality/valueThis first data mapping and thematic analysis research for entrepreneurship during the period of COVID-19 provides the latest knowledge in the field at the beginning of the end of the pandemic. It empowers scholars by 1) providing a one-stop literature overview for this global crisis time slice, 2) identifying research focuses and gaps, 3) developing new research avenues for investigation and 4) contributing conceptual structure for specific entrepreneurship research projects.
Wakefit Innovations: overcoming challenges of online sales of furniture & furnishings
Authors: Attri Rekha 
Published: August 2023

Learning outcomes
After reading and discussing the case, the participants would be able to: apply 7S and VRIO framework for online furniture retail; evaluate the profitability of horizontal versus vertical marketplaces for selling furniture online; articulate the challenges faced by online furniture retailers; discuss the applicability of technology to enhance customer experience in online furniture retail; and discuss the omni-channel strategy which online furniture companies can adopt.

Case overview/synopsis
Although furniture has traditionally been an unorganized category, the online furniture platforms have been on an upward curve since past few years. Digitization of economy and usage of smartphones to access internet had given a thrust to online purchases. This case on Wakefit Innovations Private Limited is intended to provide the readers with the business and marketing insights of selling furniture using online platform. The readers will be able to understand how retailing furniture using e-commerce is full of challenges and how various marketing activities have helped Wakefit improve their customer base. The readers can discuss the advantages and disadvantages of horizontal versus vertical e-commerce marketplaces and various challenges associated with online furniture retailing. Whether Wakefit should continue setting up experience centres and the benefits that could accrue by usage of virtual reality, augmented reality and data analytics are additional dimensions which can be discussed by the readers. The case will benefit the professionals in understanding the challenges and marketing strategies used by online furniture retailers and the same can be replicated by other players in this sector.

Complexity academic level
This case is suitable for students enrolled for full credit course on e-commerce at post graduate level. The case can be discussed towards the middle of the course once the students have studied different formats of e-commerce marketplace.

Supplementary materials
Teaching notes are available for educators only.

Subject code
CSS 8: Marketing.
A thematic analysis of homelessness practitioners’ perception of the impacts of welfare reforms in the UK: “Hard to maintain my own mental equilibrium”
Authors: De Oliveira Bruno 
Published: August 2023

Purpose
This paper aims to explore the lived experiences of key stakeholders working with homeless people during the implementation of universal credit during the austerity years.

Design/methodology/approach
The literature on austerity reveals welfare reforms’ impact on support services staff. Service providers’ perceptions of the impact of austerity-led policies and welfare reform via nine interviews with people working in homelessness organisations in Brighton and Hove in the UK. Service providers see the situation for their service users has gotten worse and that the policies make it more difficult to extricate themselves from their current situation. Three central themes relating to the impact of austerity-led welfare reforms were, namely, Universal Credit: the imposition of a precarious livelihood on welfare claimants; a double-edged sword: “If people are sanctioned: people can’t pay”; and “Hard to maintain my own mental equilibrium”.

Findings
More precisely, this paper captures service providers’ perceptions and experiences of the impact of austerity-led policies on their services and how they believe this, in turn, impacts their clients and their own lives.

Research limitations/implications
The dimension cuts across service provision to vulnerable people and is intertwined with health and well-being outcomes. Austerity is detrimental to the health of service users and their clients. It is known that when it comes to the health and well-being of the most vulnerable, who have suffered most from the impacts of austerity policies. However, in times of open austerity, it falls also on those trying to ease their suffering.

Originality/value
The data suggest that policies were developed and accentuated by austerity, which led to the stripping of welfare support from vulnerable people. This process has impacted the people who rely on welfare and service providers.
Diversity, equity and inclusion in employee-queer customer interactions in the hospitality service setting: including multiple stakeholders’ perspectives
Authors: Jin Dan , Chen Han , Qi Rui 
Published: August 2023

PurposeDrawing from cognitive dissonance theory (CDT) and attribution ambiguity theory (AAT), this paper aims to examine how employees interact with queer customers within the hospitality service and the ways that queer representations regulate emotions when discriminated against by normative gender roles.Design/methodology/approachThis study used a mixed method. Study 1 used firm-level secondary data to analyze hospitality firms’ efforts in diversity, equity and inclusion (DEI) and the effects on firms’ profit margins and customer satisfaction. In Study 2, an experimental design was used to understand how employees’ assailing behavior toward queer customers interacts with employee feelings of guilt and impacts their sabotage and organizational citizenship behavior via self-serving bias. Study 3 further explored how queer customer victimization interacts with stress to influence their perceptions of organization DEI authenticity and corporate social responsibility (CSR) through resilience.FindingsHospitality firms’ DEI efforts were associated with varying outcomes, including higher profit margins but lower customer satisfaction, while guilt weakened the impact of employees’ assailing behavior on their outcomes and customer stress amplified the effect of assailing behavior on queer customers’ perceptions of DEI authenticity and CSR through resilience.Research limitations/implicationsHospitality organizations should take proactive measures to address self-serving bias among employees. Moreover, fostering an inclusive culture is crucial, with managers playing a pivotal role in facilitating discussions and creating an environment that values diversity, inclusivity and respect for all employees.Originality/valueThe study makes a remarkable contribution to hospitality literature by focusing on CDT and AAT in providing valuable implications for DEI advocators to be aware of the tensions between heteronormativity and queer representations in service encounters.
A narrative inquiry into experiences of Syrian refugee families with children living with disabilities
Authors: Beka Vanesa , Caine Vera , Clandinin D. Jean , Steeves Pam 
Published: August 2023

Purpose
Children who are refugees and who live with disabilities are among the most at-risk groups for marginalization due to compounded disadvantages from the intersection of risk factors such as refugee status and disability status. Despite their high risk, there is no systematic data collected on this group and scant literature on the topic contributing to a feeling of invisibility. The purpose of this study is to better understand the experiences of Syrian refugee families with children living with disabilities.

Design/methodology/approach
The authors conducted a narrative inquiry into the experiences of two Syrian refugee families with children living with disabilities. Narrative inquiry is a way to understand experience as a storied phenomenon.

Findings
In attending to the families’ stories of their experiences across time, place and social contexts, two narrative threads resonated across their experiences including waiting and a struggle for agency as well as disruption and continuity.

Research limitations/implications
Narrative inquiry does not produce generalizable results but, rather, gives insight into the unique experiences of individuals.

Originality/value
To understand the complexities of the experience of a refugee family with a child living with disabilities, attending to their lived and told stories is essential.
Impact pathways: a home for insights from relevant and impactful operations and supply chain management research
Authors: Caniato Federico , Graham Gary , Roehrich Jens K. , Vereecke Ann 
Published: August 2023

PurposeInternational Journal of Operations and Production Management (IJOPM)'s Impact Pathway (IP) section has been launched in 2020 to host short contributions grounded in current managerial practices and/or policy development, challenging established operations and supply chain management (OSCM) knowledge and highlighting innovative and relevant research directions. This commentary reflects on the achievements of the section, delineates the key features of IP papers and stimulates further development.Design/methodology/approachThis commentary provides a brief overview of the IJOPM's IP section, taking stock of the contributions that have been published so far, analysing their topics, methodologies, insights and impact.FindingsThe 19 contributions published over the last three years have dealt with a variety of emerging topics, ranging from the COVID-19 response to additive manufacturing, leveraging on key evidence from managerial practice that challenges consolidated knowledge and theory, providing clear research directions as well as managerial and/or policy guidelines.Originality/valueThe commentary reflects on the importance of phenomenon-driven research that seeks to bridge the gap between theory and practice, thus increasing the impact and reach of OSCM research. This is a call for contributions from scholars, business leaders and policymakers to develop further impact-oriented research.
Institutional quality and economic growth in Sub-Saharan Africa: a panel data approach
Authors: Hussen Mohammed Seid 
Published: August 2023

PurposeThe main purpose of this study is to examine the impact of different dimensions of institutional quality indices on the economic growth of Sub-Saharan African (SSA) countries.Design/methodology/approachThe study uses a panel data set of 31 SSA countries from 1991 to 2015 and employs a two-step system-GMM (Generalized Method of Moments) estimation technique.FindingsThe study's empirical results indicate that investment-promoting and democratic and regulatory institutions have a significant positive effect on economic growth; however, once these institutions are taken into account, conflict-preventing institutions do not have a significant impact on growth.Practical implicationsThe study's findings suggest that countries in the region should continue their institutional reforms to enhance the region's economic growth. Specifically, institutions promoting investment, democracy and regulatory quality are crucial.Originality/valueUnlike previous studies that use either composite measures of institutions or a single intuitional indicator in isolation, the present study has employed principal component analysis (PCA) to extract fewer institutional indicators from multivariate institutional indices. Thus, this paper provides important insights into the distinct role of different clusters of institutions in economic growth.
Driving systemic reform and enhancing professional capital: the transformative roles of excellent retired principals
Authors: Chen Hung-Chang 
Published: August 2023

PurposeThis study examines the deployment of excellent retired principals (ERPs) as system leaders to facilitate systemic professional capital building in Taipei City, Taiwan. It explores the unique approach of the Taipei City government and contributions of ERPs in driving educational reforms.Design/methodology/approachThis study combines the perspectives of system leadership and professional capital, and analyzes the roles and practices of ERPs in promoting professional capital in Taipei's local education system. It draws on qualitative data gathered through interviews and document analyses.FindingsThe findings reveal that the Taipei City government adopted a systemic approach by appointing designated retired principals as system leaders. The findings are categorized into three themes. ERPs serve as systemic capacity-builders, enhancing leadership across the local education system; ERPs act as collaborators and bridge-builders, fostering joint work and a collective sense of professional responsibility; and ERPs function as facilitators and advisors, cultivating decisional capital by providing informed decision-making support based on their experiences and wisdom. These roles challenge the notion of late-career decline, highlight the ongoing contributions of ERPs to the education system, and extend professional capital beyond teacher development, influencing system-wide collective capacity-building, collective responsibility, and policy enactments.Originality/valueThis study contributes to understanding how exceptional retired principals can drive systemic reform and build systemic professional capital. It expands previous research by highlighting the unique Chinese cultural context in Taipei City and continued contributions of retired principals to the education system.
Valuation accuracy in the residential property markets in Minna and Abuja, Nigeria
Authors: Dangana Umar Saba , Udoekanem Namnso Bassey 
Published: August 2023

PurposeThe rising concern for the accuracy of residential valuations in Nigeria has created the need for key stakeholders in the residential property markets in the study areas to know the level of accuracy of valuations in order to make rational residential property transactions, amongst other purposes.Design/methodology/approachA blend of descriptive and causal designs was adopted for the study. Data were collected via structured questionnaire administered to 179 estate surveying and valuation (ESV) firms in the study areas using census sampling technique. Analytical techniques such as median percentage error (PE), mean and relative importance index (RII) analysis were employed in the analysis of data collected for the study.FindingsThe study found that valuation accuracy is greater in the residential property market in Abuja than in Minna, with inappropriate valuation methodology as the most significant cause of valuation inaccuracy.Practical implicationsThe practical implication of this study is that a reliable databank should be established for the property market to provide credible transaction data for valuers to conduct accurate valuations in these cities. Strict enforcement of national and international valuation standards by the regulatory authorities as well as retraining of valuers on appropriate application of valuation approaches and methods are the recommended corrective measures.Originality/valueNo study has comparatively examined the accuracy of valuations in two extremely different residential property markets in the country using actual valuation and transaction prices.
Examining the ethical dilemmas of political impartiality in records administration: a phronetic approach
Authors: Adetayo Adebowale Jeremy 
Published: August 2023

Purpose
This paper aims to explore the ethical dilemmas faced by records administrators concerning political impartiality by examining the case of the National Archives and Records Administration (NARA) in the USA, which has faced reputational challenges due to perceived political bias.

Design/methodology/approach
This paper proposes a phronetic approach to resolve the ethical dilemmas associated with political impartiality in records administration. This approach emphasizes practical wisdom and ethical decision-making, offering a unique and effective way to address the challenges faced by presidential record archivists.

Findings
The proposed phronetic approach provides a means to resolve the ethical challenges posed by political impartiality in records administration, with a particular focus on NARA. By taking a transparent and impartial approach, agencies can minimize criticism and ensure their continued ability to equitably serve the public.

Practical implications
The phronetic approach offers a framework for addressing ethical dilemmas related to political impartiality in records administration, with potential implications for other independent agencies facing similar challenges.

Originality/value
This paper offers a unique perspective on the ethical dilemmas of political impartiality in records administration and proposes a practical and effective approach to resolving these challenges. It contributes to the broader discussion on the intersection of ethics and public administration.
Does citizens’ participation moderate the relationship between the built environment and their quality of life in Indian smart cities?
Authors: Dash Ajitabh 
Published: August 2023

Purpose
This study aims to investigate the influence of the built environment of smart cities on citizens’ quality of life in a developing country like India, focusing on the role of citizens’ participation as a moderator.

Design/methodology/approach
This study used partial least square-based structural equation modelling to test the hypotheses using data from 542 sample respondents residing in five smart cities of India.

Findings
The findings of this study confirmed that the smart city-built environment dimensions of smart governance, smart economy, smart mobility, smart environment and smart living positively relate to citizen quality of life, except for the smart people dimension. This study also confirmed that citizen participation moderates the relationship between all six dimensions of the smart city-built environment and citizens’ quality of life.

Originality/value
This study investigates the relationship between the built environment of smart cities and residents’ quality of life and the moderating effect of citizen participation on this relationship.
Five‐year outcomes for extremely preterm babies with active perinatal management: A clinical prediction model
Authors: Diguisto Caroline , Morgan Andrei Scott , Foix L’Hélias Laurence , Pierrat Veronique , Ancel Pierre‐Yves , Cohen Jérémie F. , Goffinet Francois 
Published: August 2023

AbstractObjectiveTo develop and validate a clinical prediction model for outcomes at 5 years of age for children born extremely preterm and receiving active perinatal management.DesignThe EPIPAGE‐2 national prospective cohort.SettingFrance, 2011.PopulationLive‐born neonates between 24+0 and 26+6 weeks of gestation who received active perinatal management (i.e. birth in a tertiary‐level hospital, with antenatal steroids and resuscitation at birth).MethodsA prediction model using logistic modelling, including gestational age, small‐for gestational‐age (SGA) status and sex, was developed. Model performance was assessed through calibration and discrimination, with bootstrap internal validation.Main outcome measuresSurvival without moderate or severe neurodevelopmental disability (NDD) at 5 years.ResultsAmong the 557 neonates included, 401 (72%) survived to 5 years, of which 59% survived without NDD (95% CI 54% to 63%). Predicted rates of survival without NDD ranged from 45% (95% CI 33% to 57%), to 56% (95% CI 49% to 64%) to 64% (95% CI 57% to 70%) for neonates born at 24, 25 and 26 weeks of gestation, respectively. Predicted rates of survival without NDD were 47% (95% CI 18% to 76%) and 62% (95% CI 49% to 76%) for SGA and non‐SGA children, respectively. The model showed good calibration (calibration slope 0.85, 95% CI 0.54 to 1.16; calibration‐in‐the‐large −0.0123, 95% CI −0.25 to 0.23) and modest discrimination (C‐index 0.59, 95% CI 0.53 to 0.65).ConclusionsA simple prediction model using three factors easily known antenatally may help doctors and families in their decision‐making for extremely preterm neonates receiving active perinatal management.