bluuebunny/crossref_metadata_2025_split huggingface dataset:
Pengaruh Service Quality Dan Perceived Value Terhadap Customer Satisfaction
Authors: Wijaya Dhany Baja , Ratnawati Kusuma 
Published: January 2025

As people nowadays can purchase food and drink online, their consumption behavior changes. In 2020, Shopee Food, a new service platform that was believed to be able to compete with other similar service providers, was launched. Now, it has become the second top-of-mind online food delivery platform in Indonesia, and it is very popular among university students. The objective of this research is to identify the effects of service quality and perceived value on the satisfaction of Shopee Food’s users and ex users. The data of this explanatory research was harvested via questionnaires distributed to 100 respondents selected using non-probability sampling method. The research instruments have been assessed using validity and reliability tests, while the incorporated regression model was examined using classical assumption test. The results of the hypothesis testing performed using multiple linear regression indicate that service quality and perceived value influence customer satisfaction.

Abstrak
Terdapat perubahan pola konsumsi makanan bagi masyarakat yang kini dapat membeli makanan maupun minuman secara online. Pada tahun 2020, terdapat sebuah layanan terbaru yang diluncurkan bernama Shopee Food yang dapat bersaing dengan kompetitor besar lainnya. Shopee Food menempati peringkat kedua di Indonesia sebagai top of mind dan juga sangat populer dikalangan mahasiswa. Penelitian ini bertujuan untuk mengetahui pengaruh dari service quality dan perceived value terhadap customer satisfaction bagi pelanggan yang pernah atau masih menggunakan jasa layanan makanan dari Shopee Food. Jenis penelitian yang digunakan pada penelitian ini adalah explanatory research. Sampel yang digunakan berjumlah 100 responden dengan menggunakan non-probability sampling dan menggunakan kuesioner sebagai alat pengumpulan data. Alat uji yang digunakan untuk menguji instrument ini yaitu dengan uji validitas dan uji reliabilitas. Kemudian uji asumsi klasik untuk menguji model regresi yang digunakan. Selanjutnya untuk pengujian hipotesis dilakukan dengan menggunakan uji regresi linier berganda. Hasil penelitian ini menunjukkan jika service quality dan perceived value memiliki pengaruh terhadap customer satisfaction.
Pengaruh Harga, Brand Image, Dan Iklan Televisi Terhadap Minat Membeli
Authors: Onnasis Jeany Priscila , Suryadi Nanang 
Published: January 2025

This study aims to determine the influence of price, brand image, and television advertising on the intention to purchase online tutoring packages from Ruangguru among high school students in Malang City. This type of research is explanatory research that explains the causal relationship between variables through hypothesis testing. The study used a sample of 140 respondents. The sampling method employed was non-probability sampling with purposive sampling technique. The data analysis included descriptive analysis, classical assumption tests, multiple linear regression analysis, and hypothesis testing. Based on the testing of the three variables, it can be concluded that the price, brand image, and television advertising have a positive and significant impact on the intention to purchase online tutoring packages from Ruangguru among high school students in Malang City. The results of this research indicate that the price offered by Ruangguru corresponds to the benefits received when purchasing the product. Ruangguru is perceived as a trusted tutoring service. The message conveyed by Ruangguru's television advertising is effectively communicated to the audience. This means that the intention to purchase online tutoring packages from Ruangguru among high school students in Malang City is influenced by price, brand image, and television advertising.

Abstrak
Penelitian ini bertujuan untuk mengetahui pengaruh harga, brand image, iklan televisi terhadap minat membeli paket bimbingan belajar online Ruangguru pada siswa SMA di Kota Malang. Jenis penelitian ini adalah explanatory research yang menjelaskan hubungan kausal antara variabel-variabel melalui pengujian hipotesis. Penelitian ini menggunakan sampel sebanyak 140 responden. Pengambilan sampel menggunakan metode non-probability sampling dengan teknik purposive sampling. Analisis data yang dilakukan adalah analisis deskriptif, uji asumsi klasik, analisis regresi linier berganda dan uji hipotesis. Dari hasil pengujian terhadap ketiga variabel dapat disimpulkan bahwa variabel harga, brand image, dan iklan televisi berpengaruh positif dan signifikan terhadap minat membeli paket bimbingan belajar online Ruangguru pada siswa SMA di Kota Malang. Hasil dari penelitian ini menunjukkan harga yang diberikan Ruangguru sesuai dengan manfaat yang diterima ketika membeli produk. Ruangguru dicitrakan sebagai bimbel yang terpercaya. Isi pesan yang disampaikan oleh iklan televisi Ruangguru dapat disampaikan dengan baik kepada penonton. Hal ini berarti bahwa minat membeli paket bimbingan belajar online Ruangguru pada siswa SMA di Kota Malang dipengaruhi oleh harga, citra merek, dan iklan televisi.
Pengaruh Service Quality Terhadap Customer Loyalty Dimediasi Oleh Customer Satisfaction
Authors: Al Faraby Muchammad Novalino 
Published: January 2025

The rapid growth of F&B industry and the low entrance barrier have caused a tremendous business competition. Therefore, business owners are required to have competitive advantages to keep their company exist. The objective of this research is to identify the effects of service quality on the loyalty of Mie Gacoan’s customers in Malang City with the mediation of customer satisfaction. This quantitative explanatory research determines the relationship between those variables through hypothesis testing. The respondents are 180 customers of the noodle restaurant, selected using purposive sampling technique. The data was harvested from questionnaires distributed online to the samples and was analyzed using Partial Least Squares (PLS) in SmartPLS 4. The hypothesis testing was conducted using bootstrapping, from which path coefficient scores and p-values were acquired. The results indicate that service quality has a positive and significant effect on customer loyalty with the mediation of customer satisfaction.

Abstrak
Pertumbuhan industri F&B yang begitu pesat serta barrier masuk yang cukup rendah, membuat persaingan bisnis pada industri ini begitu ketat. Sehingga, para pelaku usaha harus memiliki keunggulan kompetitif agar dapat mempertahankan bisnisnya. Penelitian ini bertujuan untuk mengetahui pengaruh service quality terhadap customer loyalty yang dimediasi oleh customer satisfaction pada pelanggan Mie Gacoan di kota Malang. Penelitian ini menggunakan metode kuantitatif dan eksplanatori untuk menentukan hubungan antara variabel-variabel tersebut melalui pengujian hipotesis. Penelitian ini dilakukan dengan menggunakan metode purposive sampling dengan jumlah sampel total sebanyak 180 pelanggan Mie Gacoan yang telah melakukan pemesanan melalui kuesioner yang didistribusikan secara online. Data yang terkumpul telah diolah menggunakan Partial Least Square (PLS) dengan bantuan perangkat lunak SmartPLS 4. Pengujian hipotesis menggunakan sistem bootstrapping untuk mendapatkan nilai-nilai Path Coefficient dan P- Value. Penelitian ini menunjukkan bahwa service quality memiliki pengaruh positif dan signifikan terhadap customer loyalty yang dimediasi oleh customer satisfaction.
Pengaruh Live-Streamer Interaction, Live-Streamer Professionalism, Dan Price Discount Terhadap Purchase Intention Pada Live Streaming Shopping
Authors: Lestari Annisa Tri 
Published: January 2025

Development in this digital era is very massive. Progresses in technology have offered benefits and provided ease for human. One of the products of the technological advancement is e-commerce and social media, the social commerce. The objective of this research is to identify the effects of live streamer’s interaction, live streamer’s professionalism, and price discount on people’s intention to purchase Skintific through TikTok Shop, a social commerce application. This explanatory research explains the position of its variables and the effects between them. The respondents are 140 people. They were selected through nonprobability sampling method and purposive sampling technique with the criteria of citizen of the Special Capital Region of Jakarta with the minimum age of seventeen years who have watched the live stream session for Skintific on TikTok Shop at least once. The data of this research was acquired from Likert-scaled questionnaires and analyzed using multiple linear regression in the Statistical Package for Social Science (SPSS) version 25. This study finds that live streamer’s interaction and professionalism and price discount positively and significantly influence the purchase intention.

Abstrak
Perkembangan teknologi melahirkan inovasi baru untuk memasarkan produk salah satunya adalah social commerce dengan fitur live streaming shopping. Berbagai faktor menentukan keberhasilan penjualan dalam live streaming shopping diantaranya adalah live streamers interactions, live streamers professionalism, dan price discount. Penelitian ini bertujuan untuk mengetahui pengaruh variabel live-streamer interactions, live-streamer professionalism, and price discount terhadap purchase intention pada Skintific di social e-commerce TikTok Shop. Jenis penelitian ini adalah explanatory research, yaitu penelitian yang memiliki tujuan untuk menjelaskan kedudukan variabel-variabel yang diteliti serta pengaruh antara satu variabel dengan variabel yang lainnya. Penelitian ini memiliki sampel sebanyak 140 responden yang merupakan warga DKI Jakarta berusia lebih dari 17 tahun yang pernah menonton sesi live streaming shopping merek SKINTIFIC di TikTok Shop sebanyak satu kali atau lebih. Sampel pada penelitian ini adalah non-probability sampling dengan menggunakan metode purposive sampling. Teknik pengumpulan data yang digunakan dalam penelitian ini menggunakan kuesioner. Analisis data dalam penelitian ini menggunakan analisis regresi linear berganda dengan menggunakan program software Statistical Package for Social Science (SPSS) Versi 25. Skala yang digunakan dalam penelitian ini adalah skala likert. Hasil penelitian ini menunjukkan bahwa live-streamer interaction, live-streamer professionalism, dan price discount memiliki pengaruh positif dan signifikan terhadap purchase intention.
Pengaruh Kualitas Produk, Daya Tarik Iklan, Dan Persepsi Harga Terhadap Keputusan Pembelian Konsumen
Authors: Syafitri Reri , Nugroho Dian Ari 
Published: January 2025

This research was conducted to identify the effects of product quality, advertisement appeal and perceived price on the purchase decision in the business of Tatira. The population of this quantitative study is all people who have bought the products of Tatira. The samples were taken from the consumers who have completed the Google Forms questionnaires distributed by the researcher. Using multiple linear regression, this study finds that, in partial term, product quality (X1) significantly influences the purchase decision (Y) with the significance value of 0.002<0.05, that advertisement appeal (X2) significantly impacts the purchase decision (Y) with the significance value of 0.002<0.05, and that perceived price (X3) significantly affects the purchase decision (Y) with the significance value of 0.000<0.05. The result acquired from this research is that product quality, advertisement appeal and perceived price influence the purchase decision.

Abstrak
Penelitian ini dilakukan untuk mengetahui pengaruh Kualitas Produk, Daya Tarik Iklan dan Persepsi Harga terhadap Keputusan Pembelian Pada Bisnis Tatira. Penelitian ini bersifat kuantitatif. Populasi dalam penelitian ini adalah seluruh konsumen Tatira yang pernah membeli produk Tatira. Sampel diambil dari konsumen yang telah mengisi kuesioner pada google form yang diberikan peneliti. Alat analisis yang digunakan dalam penelitian ini menggunakan metode regresi linier berganda. Hasil penelitian menunjukkan bahwa secara parsial variabel kualitas produk (X1) berpengaruh signifikan terhadap minat beli (Y) dengan tabel coefficients menunjukkan nilai sig 0,008 < 0,05. daya tarik iklan (X2) berpengaruh signifikan terhadap minat beli (Y) dengan tabel coefficients menunjukkan nilai sig 0,002 < 0,05. Persepsi harga (X3) berpengaruh signifikan terhadap Keputusan Pembelian (Y) dengan tabel coefficients menunjukkan nilai sig 0,000 < 0,05. Hasil yang didapat pada penelitian ini adalah kualitas produk, daya tarik iklan dan persepsi harga berpengaruh terhadap keputusan pembelian.
MODAL EKONOMI DAN MODAL SOSIAL DALAM PENGELOLAAN WAKAF:
Authors: Rusida Desy Khoirur , Yasin Achmad , Mustofa Imron 
Published: January 2025

Waqf has great potential to strengthen society through the distribution in an Islamic economy and the productive use of resources. Waqf is an instrument in the Islamic economy which has a significant role in the social and economic development of the people. Waqf is a gift of assets that cannot be sold, inherited or transferred ownership, which are used for the good and welfare of the community. Pierre Bourdieu is a French sociologist known for his contributions to social and cultural theory. His thinking has been very influential in various fields, including sociology, anthropology, and cultural studies. Several key concepts developed by Bourdieu include habitus, social, cultural and economic capital, and arena (field). This research analyzes the interaction between economic capital and social capital in waqf management. This research uses a qualitative methodology with a case study approach in several law enforcement agencies in Indonesia. Data collection used interviews conducted with great consideration, data analysis was carried out by applying Bourdieu's economic and social theory to identify individual behavior for each modality in Bourdieu's time management. The results of the analysis of Economic Capital and Social Capital in Waqf Management using Pierre Bourdieu's approach can include several important findings and contributions. This analysis provides a more comprehensive understanding of the complexity of waqf management, by considering the interaction between economic capital and social capital. This makes it possible to look beyond just economic or social aspects. Using Pierre Bourdieu's approach, these results illustrate the application of social theory in the context of waqf management. This shows that social theories can provide a deep understanding of the structural dynamics and interactions in Muslim societies. This conclusion has practical implications for waqf management, by providing insight into how economic and social capital influences waqf management practices. This can help waqf managers and policy makers to design more effective strategies. This analysis also contributes to the literature on waqf management, by providing a new and comprehensive perspective, these results can help in empowering communities to optimize the benefits of their waqf, as well as strengthening shared prosperity.
Shape and topological derivatives as Hadamard semidifferentials
Authors: Delfour Michel C. 
Published: January 2025

Abstract
The object of this paper is to further investigate the notion of shape and topological derivatives in the light of the general notion of Hadamard semidifferential for a function defined on a subset of a topological vector space.
The use of semitrajectories and the characterization of the adjacent tangent cone provide simple tools for defining Hadamard semi-differentials and differentials without a priori introduction of geometric structures such as, for instance, a differential manifold. Such a simple notion retains all the operations of the classical differential calculus, including the chain rule, for a large class of nondifferentiable functions, in particular, the norms and the convex functions. It also provides a direct access to functions defined on a lousy set or a manifold with boundary.
This direct approach is first illustrated in the context of the classical matrix subgroups of the general linear group GL(n) of invertible n×n matrices, which are the prototypes of Lie groups. For the shape derivative we have groups of diffeomorphisms of the Euclidean space ℝ
n
with the composition operation, and the adjacent tangent cone is a linear space; for the topological derivative we have the group of characteristic functions with the symmetric difference operation and the adjacent tangent cone is only a cone at some points.
Analysis and application of a lower envelope method for sharp-interface multiphase problems
Authors: Laurain Antoine 
Published: January 2025

Abstract
We introduce and analyze a lower envelope method (LEM) for the tracking of motion of interfaces in multiphase problems. The main idea of the method is to define the phases as the regions where the lower envelope of a set of functions coincides with exactly one of the functions. We show that a variety of complex lower-dimensional interfaces naturally appear in the process. The evolution of phases is then achieved by solving a set of transport equations. In the first part of the paper, we show several theoretical properties, give conditions to obtain a well-posed behaviour, and show that the level set method is a particular case of the LEM. In the second part, we propose a LEM-based numerical algorithm for multiphase shape optimization problems. We apply this algorithm to an inverse conductivity problem with three phases and present several numerical results.
Sufficient approximate optimality condition for the inverse one-phase Stefan problem
Authors: Lipnicka Marta , Lipnicki Artur , Nowakowski Andrzej 
Published: January 2025

Abstract
We investigate the identification problem for the one-phase Stefan problem. As the inverse Stefan problem is not well posed, an optimal control problem is considered instead. In the paper we develop a dual dynamic programming approach to derive sufficient approximate optimality conditions for that optimal control problem. As a next step we formulate and prove a verification theorem for approximate solution. The verification Theorem 4.1 is the basis for the development of a numerical algorithm. Having the verification theorem we do not need the convergence of our algorithm.
ANALISIS TIMBULAN DAN KOMPOSISI SERTA NILAI EKONOMIS LIMBAH PADAT RUMAH SAKIT UNIVERSITAS UDAYANA
Authors: Cahyaning Putri Galuh , Herry Purnama I Gede 
Published: January 2025

ABSTRAK
Rumah sakit merupakan sektor penghasil sampah yang cukup banyak setiap harinya dan terkadang bersifat toksik, terutama pada sampah padat baik itu sampah medis maupun non medis. Total jumlah Rumah Sakit di Indonesia mencapai 2.601, termasuk di antaranya Rumah Sakit Umum dan Rumah Sakit Khusus. Jumlah ini mengalami peningkatan dari tahun sebelumnya. Seiring dengan peningkatan jumlah rumah sakit di Indonesia setiap tahunnya, maka jumlah produksi limbah, baik dalam bentuk padat maupun cair, juga akan meningkat secara signifikan. Penelitia ini bertujuan untuk mengetahui timbulan, komposisi dan potensi nilai ekonomi dari limbah padat di rumah sakit. Jenis penelitian ini adalah cross sectional dengan pendekatan deskriptif kuantitatif. Populasi dan sampel penelitian yang digunakan adalah limbah padat Rumah sakit Universitas Udayana. Hasil penelitian menunjukan timbulan dan komposisi sampah rumah sakit dipengaruhi dengan aktivitas dan kunjungan di rumah sakit, sedangkan potensi ekonomi memberikan dampak yang baik bagi lingkungan serta keuntungan bagi rumah sakit.
Kata kunci: Pengelolaan limbah, timbulan sampah, komposisi sampah, nilai ekonomis sampah

ABSTRACT
Hospitals are a sector that produces quite a lot of waste every day and is sometimes toxic, especially solid waste, both medical and non-medical waste. The total number of hospitals in Indonesia has reached 2,601, including general hospitals and special hospitals. This number has increased from the previous year. Along with the increase in the number of hospitals in Indonesia each year, the amount of waste production, both in solid and liquid form, will also increase significantly. This study aims to determine the generation, composition and potential economic value of solid waste in hospitals. This type of research is cross sectional with a quantitative descriptive approach. The population and research sample used were solid waste from Udayana University Hospital. The results show that the generation and composition of hospital waste is influenced by activities and visits to the hospital, while the economic potential has a good impact on the environment and benefits for the hospital.
Keywords: Waste management, waste generation, waste composition, waste economic value
GAMBARAN PERSEPSI PENGGUNA FITUR RESERVASI RAWAT JALAN PADA APLIKASI SIPRAJA RUMAH SAKIT BHAYANGKARA DENPASAR
Authors: Risma Adhi Pramita Dewa Ayu , Putu Januraga Pande 
Published: January 2025

ABSTRAK
Permintaan pelayanan rawat jalan semakin meningkat. RS Bhayangkara Denpasar telah menerapkan sistem pendaftaran daring dengan adanya fitur reservasi rawat jalan pada aplikasi SIPRAJA sebagai salah satu upaya meningkatkan pelayanan. Namun masih dijumpai antrian panjang di loket pendaftaran. Salah satu metode untuk melihat persepsi pasien pengguna dalam penggunaan aplikasi SIPRAJA untuk mengetahui permasalahan yang terjadi adalah PIECES Framework. Penelitian ini merupakan penelitian kualitatif deskriptif. Penelitian ini bertujuan untuk mengetahui gambaran persepsi pasien pengguna terhadap fitur reservasi rawat jalan pada aplikasi SIPRAJA di Rumah Sakit Bhayangkara Denpasar. Penelitian dilakukan dengan melakukan wawancara pada 16 pengguna aplikasi SIPRAJA. Hasil penelitian diperoleh bahwa kinerja fitur reservasi rawat jalan baik, informasi yang sesuai, memberikan keuntungan ekonomi, keamanan perlu ditingkatkan, sudah mempercepat proses pendaftaran, dan pelayanan mudah. Penerapan fitur reservasi rawat jalan sesuai dengan prosedur pertukaran data sistem antrian online oleh Ditjen Pelayanan Kesehatan dan standar penerimaan pasien yang ditetapkan oleh Rumah Sakit Bhayangkara Denpasar. Persepsi pasien pengguna terhadap fitur reservasi rawat jalan berdasarkan aspek PIECES baik. Pengguna puas dengan adanya fitur reservasi rawat jalan.
Kata Kunci: Pendaftaran rawat jalan, persepsi pengguna, PIECES Framework

ABSTRACT
The demand for outpatient services is increasing. Bhayangkara Denpasar Hospital has implemented an online registration system with the outpatient reservation feature on the SIPRAJA application as an effort to improve service. However, there are still long queues at the registration counter. One method to see patient user perceptions in using the SIPRAJA application to find out the problems that occur is the PIECES Framework. This research is a descriptive qualitative research. This study aims to describe the patient's perception of the outpatient reservation feature on the SIPRAJA application at Bhayangkara Hospital, Denpasar. The research was conducted by conducting interviews with 16 users of the SIPRAJA application. The results showed that the performance of the outpatient reservation feature is good, the information is appropriate, provides economic benefits, security needs to be improved, has accelerated the registration process, and easy service. The implementation of the outpatient reservation feature is in accordance with the online queuing system data exchange procedure by the Directorate General of Health Services and patient acceptance standards set by Bhayangkara Denpasar Hospital. User patient perception of the outpatient reservation feature based on the PIECES aspect is good. Users are satisfied with the outpatient reservation feature.
Keywords: Outpatient registration, user perception, PIECES Framework