bluuebunny/crossref_metadata_2025_split huggingface dataset:
Restaurant recommendation model using textual information to estimate consumer preference: evidence from an online restaurant platform
Authors: Li Qinglong , Jang Dongsoo , Kim Dongeon , Kim Jaekyeong 
Published: August 2023

Purpose
Textual information about restaurants, such as online reviews and food categories, is essential for consumer purchase decisions. However, previous restaurant recommendation studies have failed to use textual information containing essential information for predicting consumer preferences effectively. This study aims to propose a novel restaurant recommendation model to effectively estimate the assessment behaviors of consumers for multiple restaurant attributes.

Design/methodology/approach
The authors collected 1,206,587 reviews from 25,369 consumers of 46,613 restaurants from Yelp.com. Using these data, the authors generated a consumer preference vector by combining consumer identity and online consumer reviews. Thereafter, the authors combined the restaurant identity and food categories to generate a restaurant information vector. Finally, the nonlinear interaction between the consumer preference and restaurant information vectors was learned by considering the restaurant attribute vector.

Findings
This study found that the proposed recommendation model exhibited excellent performance compared with state-of-the-art models, suggesting that combining various textual information on consumers and restaurants is a fundamental factor in determining consumer preference predictions.

Originality/value
To the best of the authors’ knowledge, this is the first study to develop a personalized restaurant recommendation model using textual information from real-world online restaurant platforms. This study also presents deep learning mechanisms that outperform the recommendation performance of state-of-the-art models. The results of this study can reduce the cost of exploring consumers and support effective purchasing decisions.
The applicability of advanced technologies from the traditional industry to mitigate ergonomic problems in maintenance activities in the mining industry
Authors: Santos Aparicio Afonso , Reis Luciana Paula , Fernandes June Marques 
Published: July 2023

PurposeMany advanced technologies applied to maintenance are aimed at data analysis and not directly at the execution of activities. Considering the lack of studies that analyze the use of technologies with a focus on aiding maintenance activities, this study aims to investigate the applicability of advanced technologies capable of mitigating ergonomic risks in mining maintenance activities.Design/methodology/approachA mixed-method study approach was performed in the most important Brazilian mining company, where three groups of equipment were observed: pumps, crushers and sieves. Qualitative and quantitative data were collected, including structured interviews with 60 maintenance professionals for the equipment, and a workshop was held to evaluate the applicability of these technologies in the maintenance activity of this equipment.FindingsIt was verified that the load handler, weight cancelers and automatically guided vehicle technologies were assessed as capable of mitigating ergonomic problems of the supporting the weight of parts and tools and the human traction during maintenance activities.Research limitations/implicationsThe study observed only one company, and the five technologies analyzed here are not yet a reality in this sector.Practical implicationsThis research directs maintenance managers in the implementation of process improvements, in the incorporation of technologies capable of mitigating the ergonomic problems experienced by the maintenance professionals. In this way, it is expected to reduce the number of absences from work and improve the working conditions of these professionals.Social implicationsMining activities impact the local economy and are important in the development of technologies that improve productivity and the man–work relationship. The demands of industries for new solutions encourage local technological development through an approximation with university research and development centers. At the same time, it is observed that these centers can help in the formation of competences to act, either in the implementation of these technologies or in their handling. This university–company integration, in addition to benefiting the mining segment, has the potential to expand the solution to different supply chains, which proves to be a relevant social impact.Originality/valueThis study is pioneering in understanding the use of advanced technologies in maintenance activities in the context of the mining industry (extractive primary sector).
Multirooming: generating e-satisfaction throughout omnichannel consumer journey design and online customer experience
Authors: Moliner Miguel Angel , Tortosa-Edo Vicent 
Published: August 2023

PurposeThe objective of this research is to analyze how omnichannel consumer journey design (OCJD) influences the online customer experience (OCE) and e-satisfaction in consumers' multirooming behavior (searching for information in online and offline channels and purchasing the product online).Design/methodology/approachThe problem-solving theory and experiential marketing perspective are the theoretical background that enables the establishment of five hypotheses. A survey is conducted on multiroomers who had purchased a product online, following an online and offline research journey.FindingsThe results showed that OCJD directly and indirectly (through online consumer experience) influences e-satisfaction. Females and younger individuals exhibited higher levels of e-satisfaction.Originality/valueFirst, this research analyzes consumers' multichannel search strategies. Second, the consumer journey is incorporated into the study of multichannel retailing. Third, an emergent typology of cross-channel free-riding behavior is analyzed: multirooming.
Antecedents and consequences of effective customer participation: the role of customer education and service modularity
Authors: Shah Syed Aamir Ali , Jajja Muhammad Shakeel Sadiq , Chatha Kamran Ali 
Published: July 2023

PurposeUsing multiple theoretical lenses, the paper develops and empirically tests a service design-based framework of effective customer participation (CP) in service delivery. Particularly, the paper examines the impact of customer education on effective CP, besides the latter's effect on service quality. The direct and moderating effect of service modularity on the association between customer education and effective CP is also studied.Design/methodology/approachCovariance-based structural equation modeling is used to test the hypotheses using the survey data collected from the healthcare industry within Pakistan.FindingsThe results lend support for the presence of individual and mutually reinforcing effects of customer education and service modularity on effective CP in service delivery, ultimately affecting service quality.Research limitations/implicationsBuilding on the CP and customer learning literature, this research extends the work on antecedents and consequences of effective CP in the larger domain of the service design and service delivery literature.Practical implicationsThe findings reveal that service managers should design services such that by design, CP is ingrained within service delivery processes so that it is effectively managed during service delivery for superior service quality.Originality/valueGiven the already scant research that has either taken a narrower view of CP (mostly in pre- or post-service delivery), the current research makes one of the initial attempts to identify, theorize and empirically test the service design level antecedents for holistic CP spanning over the physical, behavioral and informational participation during the service delivery.
The influence of sustainable supply chain management practices on financial sustainability of food processing SMEs
Authors: Mwenda Beny , Israel Baraka , Mahuwi Leticia 
Published: July 2023

PurposeThe importance of sustainable supply chain management practices (SSCMPs) in the financial performance of firms is increasing significantly. However, the influence of SSCMPs on financial performance can vary across sectors and contexts. This research aims to provide a comprehensive understanding of the influence of SSCMPs on the financial sustainability of small and medium-sized enterprises (SMEs) in the food processing industry. For this, the influence of sustainable environment practices, customer and supplier relationships, social SCMPs and lean supply chain on the financial sustainability of food processing SMEs is studied.Design/methodology/approachA questionnaire survey was conducted to collect data from 56 food processing SMEs in Mbeya, Tanzania. The study employed a cross-sectional research design and a census approach to capture data from all eligible SMEs in the target population. Exploratory factor analysis (EFA) and multiple linear regression (MLR) were utilized as the primary data analysis techniques.FindingsThe findings of the study revealed a positive and significant influence of various SSCMPs on the financial sustainability of food processing SMEs. Specifically, sustainable environment management practices (β = 0.147,p = 0.000), supplier relationship management (SRM) (β = 0.715,p = 0.001), customer relationship management (CRM) (β = 0.894,p = 0.016), social SCMP (β = 0.901,p = 0.005) and lean supply chain practices (β = 0.675,p = 0.003) were all found to have a significant effect on the financial sustainability of the surveyed food processing SMEs.Practical implicationsThe study recommends the need to plan and integrate SSCMPs in firms’ operation processes, promote collaboration and networking and offer capacity-building initiatives that equip food processing SMEs with the necessary skills and knowledge to implement SSCMPs effectively. These will nurture effective adoption of SSCMP, leading to improved operations, environmental performance, financial sustainability and long-term viability of the sector.Originality/valueWhile SSCMPs have gained attention in the literature, the specific focus on its impact on financial sustainability in the context of food processing SMEs adds originality to this research. Industry stakeholders and policymakers can utilize the findings of this study to develop supportive policies and programs that promote sustainable supply chain practices and enhance financial sustainability in the food processing sector.
Environmental strategy, green supply chain integration and sustainable performance: examining the synergistic effects
Authors: Liu Yang , Fang Wei , Feng Taiwen , Xi Mengjie 
Published: July 2023

PurposeManufacturers are facing growing institutional pressures to enhance the manufacturers' sustainability. Establishing appropriate environmental strategy and implementing green supply chain integration (GSCI) are imperative initiatives for them. Nevertheless, prior research has predominantly examined the individual net impacts on sustainable performance. Drawing on the strategy-structure-environment (SSE) framework and configurational perspective, this study investigates the synergistic effects and multiple equivalent combinations of environmental strategy and GSCI under diverse institutional forces.Design/methodology/approachTo empirically validate this relationship, the present study utilizes fuzzy-set qualitative comparative analysis (fsQCA) to analyze two-wave survey data collected from 317 manufacturers in China.FindingsThe findings indicate that individual dimension of environmental strategy and GSCI is not independently necessary. However, when combined, this results in seven equifinal configurations that lead to high sustainable performance. Combining all dimensions of environmental strategy and GSCI leads to the simultaneous achievement of high environmental, economic and social performance under perceived social pressure.Practical implicationsThis study offers firms the flexibility to select from a range of pathways, allowing the firms to strategically filter and develop diverse combinations of environmental strategy and GSCI. These choices empower firms to enhance the firms' sustainable performance while navigating various institutional forces.Originality/valueThis study contributes to the existing literature by utilizing the SSE framework to investigate the configurational paths that influence sustainable performance. Additionally, this work introduces the fsQCA method to enhance the understanding of sustainable performance in the literature.
Enhancing purchasing stock intention in investor–brands interaction: the moderated mediation role of sector knowledge
Authors: Ismail Eman , Elsharnouby Mohamed H. , Abd Elaal Mahmoud H. 
Published: July 2023

PurposeThis study seeks to investigate the interrelationships among sector reputation, purchasing stock intention, sector engagement and attitude toward the sector. Moreover, it aims to explore the moderating role of sector knowledge in the indirect relationship between sector reputation and purchasing stock intention, mediated by sector engagement and/or attitude toward the sector.Design/methodology/approachDrawing upon the theory of planned behavior, the research framework is empirically tested. A survey involving 300 potential and actual investors was conducted, representing individuals investing in tourism brands within the Egyptian stock market. The validity and reliability of the constructs were assessed using AMOS, while Hayes’s PROCESS macro was employed to examine the mediation and moderated mediation effects.FindingsThe findings reveal that sector reputation significantly influences sector engagement, attitude toward the sector and purchasing stock intention. Furthermore, the attitude toward the sector serves as an explanatory factor for investors’ propensity to purchase stocks of tourism brands. The study confirms the serial mediation effect of sector engagement and attitude toward the sector, respectively, in the relationship between sector reputation and purchasing stock intention. Additionally, it confirms the moderated mediation role of sector knowledge in the relationship between sector reputation and purchasing stock intention, mediated by attitude toward the sector.Practical implicationsThe research outcomes suggest that executives in the tourism industry should identify key determinants to enhance purchasing stock intention by fostering greater sector engagement and fostering positive attitudes toward the tourism sector.Originality/valueThis study contributes to the existing literature by shedding light on the importance of maintaining a positive brand reputation and emphasizing the influential role of investors’ knowledge, engagement and attitude in shaping investment decisions in the stock market. These insights contribute to the understanding of investor behavior and have practical implications for organizations in managing their brand reputation and fostering positive customer–brand interactions in the stock market context, thus the current study was conducted.
The entrepreneurial cognitive adjustment mechanism: transitional entrepreneurship as a solution to mitigate illegal migration
Authors: Arteaga-Fonseca Jorge , Zhang Yi (Elaine) , Bylund Per 
Published: August 2023

PurposeIn this paper, the authors suggest that Central Americans can use entrepreneurship to solve economic uncertainty in their home country and that entrepreneurship can contribute to reducing the number of undocumented migrants to the USA.Design/methodology/approachThe authors first illustrate the context of Central American illegal migration to the USA from a transitional entrepreneurship perspective, the authors address the economic drivers of illegal migration from Central America, which results in marginalization in the USA. Second, the authors build a theoretical model that suggests that Central Americans can improve their entrepreneurial abilities through the entrepreneurial cognitive adjustment mechanism.FindingsCentral Americans at risk of illegally migrating to the USA have high entrepreneurial aptitudes. Entrepreneurship can help them avoid the economic uncertainty that drives Central Americans to illegally migrate to the USA and become part of a marginalized community of undocumented immigrants. This conceptual paper introduces an entrepreneurial cognitive adjustment mechanism as a tool for Central Americans to reshape their personalities and increase their entrepreneurial abilities in their home countries. In particular, entrepreneurial intentions reshape the personality characteristics of individuals (in terms of high agreeableness and openness to experiences, as well as low neuroticism) through the entrepreneurial cognitive adjustment mechanism, which consists of reflective action in sensemaking, cognitive frameworks in pattern recognition and coping in positive affect.Originality/valueThis paper studies Central Americans at risk of illegal migration using the lens of transitional entrepreneurship, which advances the understanding of the antecedents to marginalized immigrant communities in the USA and suggests a possible solution for this phenomenon. Besides, the authors build a cognitive mechanism to facilitate the transitional process starting from entrepreneurial intention to reshaping individuals' personality, which further opens individuals' minds to entrepreneurial opportunities. Since entrepreneurial intention applies the same way to all entrepreneurs, the authors' aim of constructing the entrepreneurial intention unfolding process will go beyond transitional entrepreneurship and contribute to intention-action knowledge generation (Donaldson et al., 2021). Moreover, the conceptual study contributes to public policy such that international and local agencies can better utilize resources and implement long-term solutions to the drivers of illegal migration from Central America to the USA.
Examining the link between social artifacts, solvability factors and case outcomes
Authors: Rodriguez Libnah Yvette , Drake Gregory , Altheimer Irshad , Klofas John 
Published: August 2023

PurposeThe purpose of this paper is to contribute to the growing body of research literature on case clearance levels. Through a social artifact framework, the authors seek to understand the role that documentation of key solvability factors in investigative reports plays in shaping case clearance outcomes.Design/methodology/approachFor this study, 166 non-fatal shooting investigative case files were obtained from a local mid-sized urban police department and coded to assess whether investigators identified key solvability characteristics for non-fatal shooting incidents. Using a logistic regression, the authors assessed the extent that investigative characteristics mentioned in case files were associated with the odds that the case was cleared by arrest.FindingsThe findings from this study indicate that investigative case files as a data source are exceedingly unreliable. Investigators do not consistently document investigative practices and intelligence. And those that are consistently documented are a part of institutionalized practices that are unique to their corresponding police department.Originality/valueThis study is original in that it uses a social artifact framework to sharpen the focus on the role that the effective documentation of critical evidence plays in leading to arrests in gun violence cases.
Parasocial relationships and social media interactions: building brand credibility and loyalty
Authors: Lacap Jean Paolo Gomez , Cruz Mary Rose Maharlika , Bayson Antonino Jose , Molano Richard , Garcia John Gilbert 
Published: August 2023

Purpose
This paper aims to explore how parasocial relationships with Korean celebrity endorsers on social media result in brand credibility and loyalty.

Design/methodology/approach
The participants were identified through a purposive sampling approach, and they were composed of consumers who purchased Korean-celebrity-endorsed products and services of a telecommunications company. The hypothesized relationships were gauged using a predictive approach as a research design via partial least squares (PLS) path modeling.

Findings
The findings show that all hypothesized relationships are supported. In particular, social media interaction was found to have a substantial, positive and significant effect on self-disclosure. Moreover, self-disclosure has a considerably significant and direct effect on parasocial relationships and was found to indirectly affect the link between social media interactions and parasocial relationships. The results further reveal that social media interactions and parasocial relationships predict source trustworthiness, leading to brand credibility and loyalty.

Originality/value
To the best of the authors’ knowledge, the present undertaking is the only study that examined how parasocial relationships on social media are built when foreign celebrities, in this case, the well-known Korean popular group BTS, endorse telecommunications products and services.
Different responses of functional groups to N addition increased synchrony and shortened community reproductive duration in an alpine meadow
Authors: Yang Xiangrong , Chen Yaya , Zhang Tianwu , Zhang Panhong , Guo Zengpeng , Hu Guorui , Zhang Hui , Sun Yinguang , Huang Li , Ma Miaojun 
Published: July 2023

Abstract

Flowering and fruiting phenology of plants is sensitive to environmental cues, and changes in reproductive phenology of individual plant species under climate change have been widely reported. However, how species‐level phenological responses scale up to affect community‐level reproductive phenology patterns (synchrony and reproductive duration) are still unclear.

An experiment on the effects of nitrogen (N) addition and precipitation changes on reproductive phenological traits of 52 species was conducted in an alpine meadow on the eastern Tibetan Plateau to determine the influence of the phenological response in different functional groups on community‐level reproductive phenology.

N addition significantly delayed the onset date of reproductive phenology of sedges (early‐flowering species) and advanced the end date of reproduction of forbs (late‐flowering species). Meanwhile, N addition reduced the number of individuals involved in reproduction of sedges and forbs, but it increased that of grasses (late‐flowering species). Furthermore, N addition increased reproductive synchrony, delayed the onset and shortened the duration of reproductive phenology at the community level. However, precipitation changes and their interaction with N addition had no significant effect on reproductive phenology of the alpine plant community.

Synthesis. These results suggested that differences in the direction and magnitude of response of different species to N enrichment lead to compression of reproductive duration at the community level, increasing the degree of overlap between reproductive events, which could change future species diversity, trophic interactions and productivity accumulation in alpine meadows on the Tibetan Plateau. Overall, knowledge of phenological responses from plant functional groups to the community level contributes to robust prediction and mechanistic understanding of community structure and function in response to future climate change.