bluuebunny/crossref_metadata_2025_split huggingface dataset:
The impact of word-of-mouth (WOM) on attitudes, behavioural intentions, and actual usage of non-pharmaceutical interventions (NPIs) among early and late adopters
Authors: Haverila Matti , Currie Russell , Haverila Kai Christian , McLaughlin Caitlin , Twyford Jenny Carita 
Published: December 2023

PurposeThis study aims to examine how the theory of planned behaviour and technology acceptance theory can be used to understand the adoption of non-pharmaceutical interventions (NPIs). The relationships between attitudes, behavioural intentions towards using NPIs, actual use of NPIs and word-of-mouth (WOM) were examined and compared between early and late adopters.Design/methodology/approachA survey was conducted to test the hypotheses with partial least squares structural equation modelling (n= 278).FindingsThe results indicate that relationships between attitudes, intentions and behavioural intentions were positive and significant in the whole data set – and that there were differences between the early and late adopters. WOM had no substantial relationship with actual usage and early adopters’ behavioural intentions.Originality/valueThis research gives a better sense of how WOM impacts attitudes, behavioural intentions and actual usage among early and late adopters of NPIs and highlights the effectiveness of WOM, especially among late adopters of NPIs. Furthermore, using the TAM allows us to make specific recommendations regarding encouraging the use of NPIs. A new three-stage communications model is introduced that uses early adopters as influencers to reduce the NPI adoption time by late adopters.
Does cross-channel consistency always create brand loyalty in omni-channel retailing?
Authors: Liu Ting , Liu Minghao 
Published: December 2023

PurposeResearch to date has yet to reach a consensus regarding the role of cross-channel consistency in omni-channel retailing. Therefore, this study aims to clarify the impact of cross-channel consistency on brand trust and loyalty by differentiating four dimensions of consistency (i.e. product, service, price and promotion consistency) and exploring the moderating roles of showrooming and webrooming motivation in these relationships.Design/methodology/approachA survey method is used to collect data. A total of 550 valid responses were obtained from multi-channel apparel brands' customers. Hypotheses were tested by employing structural equation modeling and hierarchical multiple regression analysis.FindingsThe results indicate that product and service consistency positively influence brand loyalty via brand trust, whereas price and promotion consistency do not. Furthermore, showrooming motivation negatively moderates the effects of service, price and promotion consistency on brand trust, while webrooming motivation positively moderates the effects of product, price and promotion consistency on brand trust.Originality/valueThis study contributes to the omni-channel retailing literature by examining the effects of different dimensions of cross-channel consistency and the moderating roles of showrooming and webrooming motivation to unravel the contradictions of previous studies. It reveals both the beneficial and dark sides of cross-channel consistency. It also extends the knowledge of brand building and cross-channel behavior in omni-channel retailing.
Seismic reduction principle and response analysis of variable damping viscous damper system
Authors: Liang Shahe , Zhang Zhiqiang , Li Aiqun 
Published: December 2023

PurposeA new type of variable damping viscous damper is developed to meet the settings of different damping parameter values at different working stages. Its main principle and design structure are introduced, and the two-stage and multi-stage controllable damping methods are proposed.Design/methodology/approachThe theoretical calculation formulas of the damping force of power-law fluid variable damping viscous damper at elongated holes are derived, aiming to provide a theoretical basis for the development and application of variable damping viscous dampers. For the newly developed variable damping viscous damper, the dynamic equations for the seismic reduction system with variable damping viscous dampers under a multi-degree-of-freedom system are established. A feasible calculation and analysis method is proposed to derive the solution process of time history analysis. At the same time, a program is also developed using Matlab. The dynamic full-scale test of a two-stage variable damping viscous damper was conducted, demonstrating that the hysteresis curve is complete and the working condition is stable.FindingsThrough the calculation and analysis of examples, the results show that the seismic reduction effect of high and flexible buildings using the seismic reduction system with variable damping viscous dampers is significant. The program developed is used to analyze the seismic response of a broadcasting tower using a variable damping TMD system under large earthquakes. The results indicate that the installation of variable damping viscous dampers can effectively control the maximum inter-story displacement response of TMD water tanks and can effectively consume seismic energy.Originality/valueThis method can provide a guarantee for the safe and effective operation of TMD in wind and vibration control.
The sustainability and performance of Bank Wakaf Mikro: waqf-based microfinance in Indonesia
Authors: Yusgiantoro Inka , Pamungkas Putra , Trinugroho Irwan 
Published: December 2023

Purpose
This study aims to empirically investigate the sustainability and performance of Bank Wakaf Mikro (hereafter called BWM), which is a waqf-based microfinance in the context of Indonesia.

Design/methodology/approach
The authors use several model specifications. The specifications mainly take the BWM’s characteristics and governance into account. The authors use a standard-panel data approach with a fixed-effects model as the Hausman test result favors the fixed-effects model. The authors collected monthly data from the Indonesia Financial Services Authority for the period 2018–2020. The detailed data, 39 BWM enabling us to observe the financial, social and governance elements of BWMs.

Findings
The results reveal interesting findings. The authors find that BWM characteristics, governance and social capital are significant in shaping BWM’s sustainability, performance and risk. Furthermore, the authors find that BWM located in a province with higher lending density has lower performance than those located in a province with lower lending density. The results provide some evidence on how waqf-based microfinance could achieve both economic and social goals. It could provide perspectives for stakeholders in designing microfinance institutions.

Originality/value
This paper is the first to empirically study the waqf-based microfinance institutions in Indonesia by looking at the determinants of performance and sustainability of those institutions.
Prescribed performance sliding mode control for the PAMs elbow exoskeleton in the tracking trajectory task
Authors: Zhao Zhirui , Hao Lina , Tao Guanghong , Liu Hongjun , Shen Lihua 
Published: December 2023

Purpose
This study discusses the tracking trajectory issue of the exoskeleton under the bounded disturbance and designs an useful tracking trajectory control method to solve it. By using the proposed control method, the tracking error can be successfully convergence to the assigned boundary. Meanwhile, the chattering effect caused by the actuators is already reduced, and the tracking performance of the pneumatic artificial muscles (PAMs) elbow exoskeleton is improved effectively.

Design/methodology/approach
A prescribed performance sliding mode control method was developed in this study to fulfill the joint position tracking trajectory task on the elbow exoskeleton driven by two PAMs. In terms of the control structure, a dynamic model was built by conforming to the adaptive law to compensate for the time variety and uncertainty exhibited by the system. Subsequently, a super-twisting algorithm-based second-order sliding mode control method was subjected to the exoskeleton under the boundedness of external disturbance. Moreover, the prescribed performance control method exhibits a smooth prescribed function with an error transformation function to ensure the tracking error can be finally convergent to the pre-designed requirement.

Findings
From the theoretical perspective, the stability of the control method was verified through Lyapunov synthesis. On that basis, the tracking performance of the proposed control method was confirmed through the simulation and the manikin model experiment.

Originality/value
As revealed by the results of this study, the proposed control method sufficiently applies to the PAMs elbow exoskeleton for tracking trajectory, which means it has potential application in the actual robot-assisted passive rehabilitation tasks.
AI-driven sustainability brand activism for family businesses: a future-proofing perspective article
Authors: Doe Joshua Kofi , Hinson Robert E. 
Published: December 2023

PurposeArtificial intelligence (AI) and sustainable business represent the irrefutable future of all forward looking businesses in the world today. In this perspective article, the authors explore the confluence of these important topics by highlighting the role of family businesses in advancing sustainable brand activism aligned with the United Nations Sustainable Development Goals (UNSDGs), like SDG 1, which emphasises poverty eradication. The authors fall on the transformative potential of artificial intelligence (AI) and online brand communities in family businesses as an anchor for promoting sustainability practices that align with UNSDGs.Design/methodology/approachUsing literature review, the authors fall on the transformative potential of AI and online brand communities in family businesses as an anchor for promoting sustainability practices that align with UNSDGs.FindingsScholarly research on AI-driven sustainability brand activism in family businesses is either limited or nonexistent. Family businesses have a unique opportunity to use AI for eco-friendly operations, personalised brand engagement, eco-friendly product development, global collaborations and education and advocacy in support of the UNSDGs. Future research could look at how family businesses align their values, their long-term effects, how they work across generations, how resilient and flexible they are and how they compare to non-family businesses when it comes to using AI and brand activism as long-term strategies for sustainability and survival.Originality/valueThe authors call for family businesses, governments and stakeholders to take theoretical and practical actions in promoting AI-driven sustainability brand activism aligned with the UNSDGs. It underscores the distinctive role of family businesses in driving sustainability and fostering brand activism through AI in a digital age.
The association between mental health literacy and resilience among individuals who received therapy and those who did not
Authors: Laufer Avital , Khatib Anwar , Finkelstein Michal 
Published: December 2023

Purpose
This study aims to explore the link between mental health literacy (MHL) and resilience in two groups: individuals who underwent psychotherapy and a similar group who did not.

Design/methodology/approach
The research involved 256 participants from Israeli–Arab and Israeli–Jewish communities. Half of the participants had previously received psychological treatment, whereas the other half had not. MHL was evaluated through the Mental Health Literacy Scale (O’Connor and Casey, 2015), whereas resilience was gauged using the concise Connor-Davidson Resilience Scale (Connor and Davidson, 2003).

Findings
The results indicated that participants who had therapy had higher levels of MHL and resilience compared to those who were not in therapy. Being acquainted with mental health disorders was positively associated with resilience, independent of sociodemographic variables and therapy participation. An interaction effect was found, showing a positive association between MHL and resilience among those who had therapy, whereas a negative association was observed among those not in therapy. A negative association was also found between social closeness to mental health patients and resilience for respondents who did not participate in therapy and was unrelated to resilience among those who had therapy.

Originality/value
The findings suggest that having MHL is vital but it does not necessarily translate into personal application or effective coping strategy implementation. In fact, it may be that having knowledge, in the absence of taking any active measures, can even be harmful.
Psychographic and demographic segmentation and customer profiling in mobile fintech services
Authors: Koziel Agnieszka Maria , Shen Chien-wen 
Published: December 2023

PurposeThis research aims to comprehend the factors that impact the emerging inclination of consumers toward mobile finance technology (fintech) services over banking institutions. The study focuses on users' demographics and psychographics to delineate their unique segments and profiles.Design/methodology/approachThe study proposes a segmentation and profiling framework that includes variance analysis, two-step cluster analysis and pairwise statistical tests. This framework is applied to a dataset of customers using a range of mobile fintech services, specifically robo-investment, peer-to-peer (P2P) payments, robo-advisory and digital savings. The analysis creates distinct customer profile clusters, which are later validated using pairwise statistical tests based on segmentation output.FindingsEmpirical results reveal that P2P payment service users exhibit a higher frequency of usage, proficiency and intention to continue using the service compared to users of robo-investment or digital savings platforms. In contrast, individuals utilizing robo-advisory services are identified to have a significantly greater familiarity and intention to sustain engagement with the service compared to digital savings users.Practical implicationsThe findings provide financial institutions, especially traditional banks with actionable insights into their customer base. This information enables them to identify specific customer needs and preferences, thereby allowing them to tailor products and services accordingly. Ultimately, this understanding may strategically position traditional banks to maintain competitiveness amidst the increasing prominence of fintech enterprises.Originality/valueThis research provides an in-depth examination of customer segments and profiles within the mobile fintech services sphere, thus giving a nuanced understanding of customer behavior and preferences and generating practical recommendations for banks and other financial institutions. This study thereby sets the stage for further research and paves the way for developing personalized products and services in the evolving fintech landscape.
Assessing indirect effect of behavioral intentions on financial inclusion – a serial mediation model
Authors: Shaheen Muhammad Aamir , Aslam Shoaib , Mahmood Salman , Ahmad Mumtaz , Tabassum Sumaira 
Published: December 2023

PurposeThe research examines how behavioral intentions, as a higher-order construct, indirectly affect financial inclusion through service trust, usage behavior and financial literacy in mobile money adoption.Design/methodology/approachFollowing the positivist research philosophy, a cross-sectional study design was used to collect data through questionnaires comprised of scales adapted from prior studies. With a usable sample size of 340 respondents, this study employs partial least squares structural equation modeling to assess the model.FindingsThe study revealed the significant indirect role of behavioral intention on financial inclusion through use behavior, behavioral intentions on use behavior through service trust, and use behavior on financial inclusion through financial literacy. The role of behavioral intentions on financial inclusion through serial mediation of service trust, use behavior and financial literacy was also found to be significant.Originality/valueThis study's novelty resides in examining the indirect relationship between behavioral intentions and financial inclusion, specifically via the serial mediation of service trust, use behavior and financial literacy.
What do we know and what should we research about employer brand? A bibliometric analysis
Authors: Tran Cam-Tu , Collin-Lachaud Isabelle , Pham Hiep Hung 
Published: December 2023

PurposeThis study aims to provide an extensive review of the employer brand literature by capturing research trends and proposing a research agenda.Design/methodology/approachA bibliometric analysis was conducted to study 232 peer-reviewed articles indexed on Scopus from 2004 to 2021. Content analysis is added where appropriate to further explore empirical studies and influential papers.FindingsBased on bibliometric analysis, this study provides data about the volume, growth trajectory, geographic distribution, main authors, three main themes and future research avenues for each of these themes. Content analysis sheds light on research subjects, types of data, methods and most influential papers.Originality/valueThis paper is among the first to conduct a bibliometric analysis along with content analysis focusing on employer brand. An extensive research agenda derived from the studied literature is also provided for interested scholars.
Assessing ethics and sustainability standards in corporate practices
Authors: Leal Filho Walter , Viera Trevisan Laís , Paulino Pires Eustachio João Henrique , Simon Rampasso Izabela , Anholon Rosley , Platje Johannes , Will Markus , Doni Federica , Mazhar Muhammad , Borsatto Jaluza Maria Lima Silva , Bonato Marcolin Carla 
Published: December 2023

Purpose
This study aims to investigate how sustainability and ethics are being addressed both by the literature and companies. Furthermore, it seeks to identify the specific strategies that these companies use to foster ethical behaviour and promote sustainability in their business operations.

Design/methodology/approach
The study entails a bibliometric analysis and a set of case studies from a sample of companies working in different industry sectors. Based on these tools, it analyses whether – and how – enterprises are placing an emphasis on sustainability and ethics as part of their businesses. In addition, the selected companies' unethical practices or socially irresponsible corporate activities were investigated and presented.

Findings
The findings suggest that using an ethics perspective can be a valuable tool in improving the accuracy and correctness of business decision-making. In addition, the paper has identified the fact that sustainability standards can be used to improve customer satisfaction as many important issues are addressed. Finally, the paper highlights the importance of ethical considerations when designing and implementing sustainability standards at enterprises and the need for regulatory guidance in this regard.

Originality/value
The paper addresses the need for studies on how sustainability and ethics are being discussed by both the literature and companies. The paper presents some elements that can be used as possible corporate indicators for a wider implementation of sustainability and ethics objectives in enterprises.
Attitudes towards artificial intelligence in emergency medicine
Authors: Stewart Jonathon , Freeman Samuel , Eroglu Ege , Dumitrascu Nicole , Lu Juan , Goudie Adrian , Sprivulis Peter , Akhlaghi Hamed , Tran Viet , Sanfilippo Frank , Celenza Antonio , Than Martin , Fatovich Daniel , Walker Katie , Dwivedi Girish 
Published: December 2023

AbstractObjectiveTo assess Australian and New Zealand emergency clinicians' attitudes towards the use of artificial intelligence (AI) in emergency medicine.MethodsWe undertook a qualitative interview‐based study based on grounded theory. Participants were recruited through ED internal mailing lists, the Australasian College for Emergency Medicine Bulletin, and the research teams' personal networks. Interviews were transcribed, coded and themes presented.ResultsTwenty‐five interviews were conducted between July 2021 and May 2022. Thematic saturation was achieved after 22 interviews. Most participants were from either Western Australia (52%) or Victoria (16%) and were consultants (96%). More participants reported feeling optimistic (10/25) than neutral (6/25), pessimistic (2/25) or mixed (7/25) towards the use of AI in the ED. A minority expressed scepticism regarding the feasibility or value of implementing AI into the ED. Multiple potential risks and ethical issues were discussed by participants including skill loss from overreliance on AI, algorithmic bias, patient privacy and concerns over liability. Participants also discussed perceived inadequacies in existing information technology systems. Participants felt that AI technologies would be used as decision support tools and not replace the roles of emergency clinicians. Participants were not concerned about the impact of AI on their job security. Most (17/25) participants thought that AI would impact emergency medicine within the next 10 years.ConclusionsEmergency clinicians interviewed were generally optimistic about the use of AI in emergency medicine, so long as it is used as a decision support tool and they maintain the ability to override its recommendations.
Evaluating international AI skills policy: A systematic review of AI skills policy in seven countries
Authors: Rigley Eryn , Bentley Caitlin , Krook Joshua , Ramchurn Sarvapali D. 
Published: December 2023

AbstractAs artificial intelligence (AI) is having an increasingly disruptive impact across industries, companies continue to report having difficulty when recruiting for AI roles, while new graduates find it difficult to find employment, indicating a skills gap or skills misalignment. International approaches to AI skills programmes can offer a guide to future policy development of a skilled workforce, best placed to harness the economic opportunities that AI may support. The authors performed a systematic literature review on AI skills in government policies and documents from seven countries: Australia, Canada, China, Singapore, Sweden, the United Kingom and the United States. We found a divide between countries which emphasised a broader, nationwide approach to upskill and educate all citizens at different levels, namely the United States and Singapore and those countries which emphasised a narrower focus on educating a smaller group of experts with advanced AI knowledge and skills, namely China, Sweden and Canada. We found that the former, broader approaches tended to correlate with higher AI readiness and index scores than the narrower, expert‐driven approach. Our findings indicate that, to match world‐leading AI readiness, future AI skills policy should follow these broad, nationwide approaches to upskill and educate all citizens at different levels of AI expertise.