bluuebunny/crossref_metadata_2025_split huggingface dataset:
Consumers’ attributions in performance- and values-related brand crises
Authors: Wang Liangyan , Chan Eugene Y. , Gohary Ali 
Published: November 2023

Purpose
During a brand crisis, consumers construct attributions to understand the cause of the crisis and to assign blame, with attributions of blame to firms consequently lowering brand attitudes. The purpose of this paper is to explore attributions of blame in performance- versus values-related brand crisis. Do consumers assign different levels of blame to values- versus performance-related brand crises?

Design/methodology/approach
The authors conducted three experimental studies, plus one pilot study, with American, British and Australian participants in which they manipulated the type of brand crisis as values- or performance-related to determine the extent to which consumers attribute blame to the firm and the effects of those attributions on consumers’ brand attitudes.

Findings
Findings indicated that consumers assign more blame to firms for a values-related brand crisis than for a performance-related brand crisis.

Research limitations/implications
The findings of this study explain how consumers are harsher towards firms that violate some moral or social standards than those that exhibit product defects.

Practical implications
For branding and public relations officials, finding greater internal attribution for values-related brand crises offers implications for how and what information about such crises ought to be conveyed to manage consumer response and brand reputation.

Originality/value
To the best of the authors’ knowledge, the findings are the first to explore attributions in blame toward values- and performance-related brand crises.
Advancing customer experience through service design in mega shopping malls
Authors: Junaid Muhammad , Rasheed Muhammad Faisal , Goudarzi Kiane , Tariq Asma 
Published: November 2023

PurposeThis research aims to conceptualize and validate the mall service design as a multidimensional construct and then test a conceptual framework by investigating the impact of mall service design on customer mall experience and its subsequent outcomes, that is, intention to revisit and desire to stay in mega shopping malls.Design/methodology/approachThe survey data of 455 shopping visitors in Pakistan were collected using a mall intercept technique and tested through structural equation modeling in AMOS.FindingsThe study reveals that service design significantly impacts customer experience and subsequent outcomes. Customer mall experience mediates the relationships between mall service design and the intention to revisit and desire to stay at malls.Research limitations/implicationsData from a collectivist culture country (Pakistan) were collected. To explore the impact of service design on customer mall experience, researchers should conduct similar studies in individualistic societies like Europe and North America. Additionally, the authors recommend assessing the effect of each dimension of service design on customer experience separately.Practical implicationsThe research provides policy guidelines for the owners and operators of mega shopping malls in developing experience-oriented retailing strategies based on service design.Originality/valueThe research conceptualizes and validates the mall service design as a multidimensional construct using the service theater model and empirically tests its relationship with the customer mall experience.
Aggressive investment choices – Do cultural values and past investing experiences play a role?
Authors: Singh Nidhi 
Published: November 2023

PurposeThe study assesses impact of individual cultural values on investment choices (aggressive or conservative), of 450 investors with behavioural biases and risk propensity in serial as mediators in the relationship.Design/methodology/approachThe study used serial mediation analysis using Hayes model 6 for creating six models.FindingsFindings of the study indicated that individualism traits are inclined to aggressive investment choices due to presence of overconfidence biases. Uncertainty avoidance and longtermism traits of investors resulted in aggressive investment choices due to presence of herd mentality bias. The moderating impact of past investing experiences was found significant.Originality/valueThe study indicates the importance of cultural values and past investing experiences of investors that may develop biases to assess investment choices and decisions of investors.
Netflix: rise, fall and recovery
Authors: de Zilwa Deanna Kathleen 
Published: November 2023

Purpose
Netflix is the market leader in the streaming entertainment industry. In 2020 and 2021, Netflix’s subscriber numbers and revenue increased. During the first two quarters of 2022, Netflix lost millions of subscribers, revenue and profit declined and its share price and market capitalization deteriorated. The purpose of this study is to investigate how and why a company with such a strong track record as Netflix can experience this crisis and, most importantly, how it overcame the crisis and returned to growth.

Design/methodology/approach
This case study investigates Netflix’s rise, fall and recovery between 2020 and 2023 using qualitative research methods. It examines earnings calls, transcripts and letters to shareholders as well as the views of investment analysts, journalists and academics.

Findings
Netflix turned its fortunes around because its leaders faced the crisis head-on. They acknowledged that previous strategic decisions were no longer working, that no advertisements were on the platform and that there was no account sharing and they reversed these decisions. Netflix also realized that it needed to innovate, so it partnered with Microsoft to execute its go-to-market with advertising. It also launched games, made strategic acquisitions of gaming studios and developed its capabilities with new products.

Originality/value
This is a valuable case study. Investigating how a company as successful as Netflix can encounter a severe decline and how it changed its strategies and tactics to reverse the decline provides important lessons for other companies.
Understanding the impact of COVID-19 on consumer mobility and recovery from a distance perspective: a mobile phone data application
Authors: Kim Woo-Hyuk , Park Eunhye (Olivia) , Chae Bongsug (Kevin) 
Published: November 2023

Purpose
In this study, to investigate tourist mobility (i.e. hotel visits) during the COVID-19 pandemic, the authors developed three objectives with reference to protection motivation theory: (1) to examine changes in travel distances in the USA before and during the pandemic, (2) to identify distinct travel patterns across different regions during the pandemic; and (3) to explore threat- and coping-related factors influencing tourist mobility.

Design/methodology/approach
The authors used two primary sources of data. First, smartphone data from SafeGraph provided hotel-specific variables (e.g. location and visitor counts) and travel distances for 63,610 hotels in the USA. Second, state-level data representing various factors associated with travel distance were obtained from COVID-19 Data Hub and the US Census Bureau. The authors analyzed changes in travel distances over time at the state and regional levels and investigated clinical, policy and demographic factors associated with such changes.

Findings
The findings reveal actual travel movements and intraregional variances across different stages of the pandemic, as well as the roles of health-related policies and other externalities in shaping travel patterns amid public health risks.

Originality/value
To the best of the authors’ knowledge, this study is the first to empirically examine changes in travel distances to hotels as destinations using smartphone data along with state-level data on COVID-19 and demographics. The findings suggest that tourism enterprises and stakeholders can proactively adapt their strategies by considering threat appraisals and coping mechanisms, both of which are influenced by externalities such as health-related policies.
Closing the entrepreneurial attitude-intention-behavior gap: the direct and moderating role of entrepreneurship education
Authors: Tran Van Hoa , Vu Trong Nghia , Pham Huong Thao , Nguyen Thi Phuong Thu , Duong Cong Doanh 
Published: November 2023

Purpose
The purpose of this paper is to adopt the theory of planned behavior to close the entrepreneurial attitude–intention–behavior gap in the entrepreneurship field as well as test the key moderators of the entrepreneurial process, starting from entrepreneurial attitude and intention to behavior to engage in entrepreneurial activities – namely, entrepreneurship education.

Design/methodology/approach
The research used a sample of 2,566 students from 16 universities in Vietnam. First, Cronbach’s alpha and confirmatory factor analysis have been used to test the reliability and validity of scales. Then the coefficient paths in the conceptual framework were tested through structural equation modeling, and indirect associations were estimated via the PROCESS bootstrapping approach.

Findings
The research illustrated that both attitudes toward entrepreneurship and entrepreneurial intention serve as the central antecedents in the formation of entrepreneurial behavior. Also, when students are more entrepreneurially educated, the linkage between attitude toward entrepreneurship and entrepreneurial behavior was hypothesized to become stronger, yet the relation between entrepreneurial intention and behavior was weakened.

Practical implications
This research suggests useful recommendations for educators and policymakers to encourage university students’ favorable attitudes toward entrepreneurial activities, their intention to engage in them and their subsequent entrepreneurial behavior.

Originality/value
This research is expected to make a significant contribution to the entrepreneurship literature by closing the entrepreneurial attitude–intention–behavior gap as well as enriching our understanding of the influence of entrepreneurship education on the entrepreneurial process. Importantly, this research reveals that entrepreneurial education significantly moderates the effects of attitude toward entrepreneurship and entrepreneurial intention on entrepreneurial behavior.
The Platt 3p (P3p) model of mental health interventions
Authors: Platt Ian Andrew 
Published: November 2023

Purpose
This paper aims to introduce the Platt 3p model (P3p), an innovative framework aiming to address the mental health needs of young people. The model comprises three dimensions: past, present and potential, on which any mental health intervention should act to improve mental health outcomes.

Design/methodology/approach
A conceptual analysis is made that uses an interdisciplinary approach to draw on existing research and theories from psychology, developmental science and educational interventions to create the P3p model.

Findings
The P3p model presents a multi-layered approach that considers subjective, individual and group-level variables that should be considered in comprehensive mental health interventions. It accommodates systemic barriers and individual differences, thus creating the potential for more targeted, effective interventions.

Research limitations/implications
Though every effort has been made to provide a robust theoretical foundation, the model has yet to be empirically validated. Future research is taking place to apply the model in school settings to assess its practical efficacy.

Originality/value
The P3p model is novel in its integrative approach, fusing elements from disparate theories into a singular framework. This flexibility allows for person-centred, adaptable interventions that are tailored to individual needs.
“What have YOU done in the past few years?” Deaf BSL users’ experiences of caring for people with dementia during COVID-19
Authors: Ferguson-Coleman Emma , Young Alys 
Published: November 2023

Purpose
Deaf people, who are British Sign Language (BSL) users, are, at times, carers for their parent or spouse when they have dementia. This can be a challenging role for the wider population, but if the common language in service provision is not one you share, then this care can be impacted by the lack of formal structures that support the Deaf caring role. This study aims to explore the experiences of Deaf carers supporting people with dementia, in an unpaid role, during the COVID-19 pandemic to understand more about their potential support preferences.

Design/methodology/approach
Online interviews with seven Deaf carers sharing their experiences of supporting their family member with dementia happened during the first year of the COVID-19 pandemic. Interpretive phenomenological analysis was used to qualitatively examine each Deaf carers’ stories.

Findings
Findings included Deaf carers’ lack of access to information, surrendering their autonomy to hearing family members to communicate with health-care professionals, with overarching isolation within local communities and online. Findings show a widespread infrastructural failure to meet the linguistic and specific support needs of this minority population.

Research limitations/implications
Seven Deaf carers took part in this study. This means the findings may not be generalisable.

Practical implications
Health-care professionals and social care structures need to develop robust clear communication pathways for Deaf carers to receive the support needed to provide effective care.

Social implications
If health-care professionals undertake training about Deaf people and BSL, that will mean Deaf carers will receive effective support to be able to care for a person living with dementia. This means that their Deaf identity will be recognised within the mainstream and the care provided will be much more effective for the person with dementia.

Originality/value
To the best of the authors’ knowledge, these are the first interviews undertaken with Deaf carers of people with dementia during the COVID-19 pandemic and its subsequent lockdowns. Understanding everyday barriers and social care limitations in terms of language access will enable Deaf carers to assert their rights and for care professionals to adapt their communication to match the individuals involved in the care package.
Prescription patterns in unipolar depression: A nationwide Danish register‐based study of 113,175 individuals followed for 10 years
Authors: Jorgensen Anders , Larsen Emma Neble , Sloth Mathilde Marie Brünnich , Kessing Lars Vedel , Osler Merete 
Published: November 2023

AbstractBackgroundEvidence‐based use of antidepressant medications is of major clinical importance. We aimed to uncover precription patterns in a large cohort of patients with unipolar depression.Material and MethodsUsing Danish nationwide registers, we identified individuals with a first‐time hospital diagnosis of unipolar depression between January 1st, 2001, and December 31st, 2016. Redemeed prescriptions of antidepressants from five years before to five years after diagnosis were retreived. Lithium and relevant antipsychotics were included. Data were analyzed with descriptive statistics including sunburst plots. Cox regressions were used to rank the risk of treatment failure according to antidepressant category and depression severity, as measured by hazard ratios of drug shift.ResultsThe full study population consisted of 113,175 individuals. Selective Serotonin Reuptake Inhibitors was the predominantly prescribed first‐line group, both before (55.4%) and after (47.7%) diagnosis and across depression severities. Changes of treatment strategy were frequent; 60.8%, 33.7%, and 17.1% reached a second, third, and fourth treatment trial after the hospital diagnosis, respectively. More than half of patients continued their pre‐diagnosis antidepressant after diagnosis. The risk of change of treatment strategy was generally lower in mild–moderate depression and higher in severe depression, with tricyclic antidepressants carrying the highest risk in the former and the lowest risks in the latter. Overall, prescribing were often not in accordance with guidelines.ConclusionThese findings uncover a potential for improving the clinical care for patients with unipolar depression through optimization of the use of marketed antidepressants.
The association between epidural labour analgesia and postpartum depression: a randomised controlled trial
Authors: Tan H. S. , Tan C. W. , Sultana R. , Chen H. Y. , Chua T. , Rahman N. , Gandhi M. , Sia A. T. H. , Sng B. L. 
Published: November 2023

SummaryThere is conflicting evidence regarding the association between epidural labour analgesia and risk of postpartum depression. Most previous studies were observational trials with limited ability to account for confounders. We aimed to determine if epidural analgesia was associated with a significant change in the incidence of postpartum depression in this randomised controlled trial. We enrolled women aged 21–50 years old with a singleton fetus ≥ 36 weeks gestation. Patients were advised regarding available labour analgesic modalities during enrolment (epidural block; intramuscular pethidine; nitrous oxide; or intravenous remifentanil). On request for analgesia, patients were offered the modality that they had been allocated randomly to first. Blinded investigators recorded patient and obstetric characteristics within 24 h of delivery and assessed for postpartum depression at 6–10 weeks following delivery using the Edinburgh Postnatal Depression Scale (score ≥ 13 considered positive for postpartum depression). The modified intention‐to‐treat population consisted of all patients who received any form of labour analgesia, while per‐protocol consisted of patients who received their randomised modality as their first form of labour analgesia. Of 881 parturients allocated randomly (epidural n = 441, non‐epidural n = 440), we analysed 773 (epidural n = 389, non‐epidural n = 384); 62 (15.9%) of women allocated to epidural group developed postpartum depression compared with 65 (16.9%) women allocate to the non‐epidural group. There were no significant differences in the incidence of postpartum depression between the two groups (adjusted risk difference (95%CI) 1.6 (‐3.0–6.3%), p = 0.49). Similar results were obtained with per‐protocol analysis (adjusted risk difference (95%CI) ‐1.0 (‐8.3–6.3%), p = 0.79). We found no significant difference in the risk of postpartum depression between patients who received epidural labour analgesia and those who utilised non‐epidural analgesic modalities.
Does virtual reality in the preoperative setting for colorectal cancer surgery improve patient understanding? A randomized pilot study
Authors: Shepherd Talia , Trinder Matthew , Theophilus Mary 
Published: November 2023

AbstractBackgroundVirtual reality (VR) enhanced radiology could help improve communication with colorectal cancer patients and therefore increase understanding in the perioperative setting. The objective of this pilot trial is to assess the feasibility of conducting a randomized control trial in terms of recruitment, use and acceptability of the VR technology and validity of data collection methods.MethodsA prospective, single‐centre randomized control trial was conducted at St John of God Midland Hospital in Western Australia from November to December 2021. After standard informed consent with their surgeon, elective patients planned for resection of colorectal cancer were randomized to either ‘standard consent’ (shown computed tomography (CT) images only) or ‘VR consent’ (shown CT images and immersive VR models).ResultsNine patients were recruited (four control; five intervention). There was a trend towards improved patient reported understanding without reaching statistical significance. Most patients preferred the use of VR as compared to CT as an educational tool during the consent process (P = 0.03). There were no adverse effects.ConclusionVR was well tolerated and patients enjoyed using the technology. Its use in an outpatient clinic setting for elective colorectal cancer surgery is feasible. Improvement in patient understanding using VR compared to standard consent processes in colorectal surgery should be tested in a statistically powered, high quality study design.
The value of radiographic features in predicting postoperative facial nerve function in vestibular schwannoma patients: A retrospective study and nomogram analysis
Authors: Shi Xudong , Liu Yuyang , Zhang Zehan , Tao Bingyan , Zhang Ding , Jiang Qingyu , Chen Guilin , Ma Hengchao , Feng Yaping , Xie Jiaxin , Zheng Xuan , Zhang Jun 
Published: November 2023

AbstractObjectiveThe purpose of this study was to identify significant prognostic factors associated with facial paralysis after vestibular schwannoma (VS) surgery and develop a novel nomogram for predicting facial nerve (FN) outcomes.MethodsRetrospective data were retrieved from 355 patients who underwent microsurgery via the retrosigmoid approach for VS between December 2017 and December 2022. Univariate and multivariate logistic regression analysis were used to construct a radiographic features‐based nomogram to predict the risk of facial paralysis after surgery.ResultsFollowing a thorough screening process, a total of 185 participants were included. The univariate and multivariate logistic regression analysis revealed that tumor size (p = 0.005), fundal fluid cap (FFC) sign (p = 0.014), cerebrospinal fluid cleft (CSFC) sign (p < 0.001), and expansion of affected side of internal auditory canal (IAC) (p = 0.033) were independent factors. A nomogram model was constructed based on these indicators. When applied to the validation cohort, the nomogram demonstrated good discrimination and favorable calibration. Then we generated a web‐based calculator to facilitate clinical application.ConclusionTumor size, FFC and CSFC sign, and the expansion of the IAC, serve as good predictors of postoperative FN outcomes. Based on these factors, the nomogram model demonstrates good predictive performance.
Identification of mitophagy‐associated proteins profile as potential plasma biomarkers of idiopathic Parkinson's disease
Authors: Qian Shuangjie , He Haijun , Xiong Xi , Ai Ruixue , Wang Wenwen , Zhu Huimin , Ye Qianqian , Zhou Shuoting , Nilsen Hilde , Xie Chenglong 
Published: November 2023

AbstractBackgroundDespite extensive work to identify diagnostic plasma markers for Parkinson's disease (PD), there are still no accepted and validated surrogate biomarkers. Mitophagy‐associated proteins (MAPs), including PTEN‐induced putative kinase 1 (PINK1), Parkin, phosphoglycerate mutase 5 (PGAM5), BCL2 interacting protein 3 (BNIP3), and phosphorylated‐TBK1 (p‐TBK1), are, to our best knowledge, not well studied as a panel of biomarkers of neurodegeneration in PD.MethodsThe study population comprised 116 age‐matched controls (HC), 179 PD patients, alongside and 90 PD syndromes (PDs) divided between two cohorts: (i) the modeling cohort (cohort 1), including 150 PD, 97 HC, and 80 PDs; and (ii) the validated cohort (cohort 2), including 29 PD, 19 HC, and 10 PDs.ResultsMAPs are elevated in the plasma of PD patients. PINK1, Parkin, and PGAM5 displayed the top three measurable increase trends in amplitude compared to BNIP3 and p‐TBK1. Moreover, the area under the curve (AUC) values of PINK1, PGAM5, and Parkin were ranked the top three MAP candidates in diagnosis accuracy for PD from HC, but the MAPs make it hard to differentiate PD from PDs. In addition, there are higher plasma PINK1‐Parkin levels and prominent diagnostic accuracy in A‐synuclein (+) subjects than in A‐synuclein (−) subjects.ConclusionsThese results uncover that plasma MAPs (PINK1, Parkin, and PGAM5) may be potentially useful diagnostic biomarkers for PD diagnosis. Studies on larger cohorts would be required to test whether elevated plasma MAP levels are related to PD risk or prognosis.