bluuebunny/crossref_metadata_2025_split huggingface dataset:
Scorecard for academic administration performance on the campus
Authors: Dorweiler Vernon P. , Yakhou Mehenna 
Published: April 2005

PurposeTo provide a framework for an objective “scorecard” for performance of academic administrators.Design/methodology/approachLiterature reviews show that business organizations, as well as academic institutions, are fundamentally rethinking their strategies and operations because of changing environment and calls for more accountability to government and the public. The balanced scorecard is described as a novel approach to face these challenges.FindingsThe balanced scorecard has been shown as an effective tool to evaluate an organization, and its performance. Performance is identified as the linkage between outcomes and the multiple factors affecting those strategic outcomes.Research limitation/implicationsWhile the study provides a general framework for a balanced scorecard to academic institutions, it does not provide an exhaustive list of academic goals and associated measures for evaluation.Practical implicationsA very useful guidance to academic administrators in their search for ways to improve institutional effectiveness and demonstrate accountability to government and the public.Originality/valueThe study offers insights on how to translate the business basis of the balanced scorecard to the academic setting.
The nature of parenting advantage in luxury fashion retailing – the case of Gucci group NV
Authors: Moore Christopher M. , Birtwistle Grete 
Published: April 2005

PurposeExamines the application and nature of parenting advantage within the context of luxury fashion conglomerates principally as a means of understanding the synergistic benefits that accrue as a result of brand consolidation within the sector.Design/methodology/approachDerived from company annual accounts, market analysts' reports and other secondary sources, the paper delineates and evaluates the ten‐year renaissance of Gucci brand from a company on the verge of bankruptcy to its emergence as the world's second largest luxury group.FindingsThrough the identification of intra‐business group synergies, it is clear that the transference of brand management expertise and competence is the principal dimension of parenting advantage in the Gucci Group.Originality/valueFrom an examination of the Gucci Group's brand management strategy, resource investments and business development activities, the paper proposes a model of the luxury fashion brand. This multi‐dimensional model identifies the components of the luxury fashion brand, locates their inter‐connections and illustrates how these collectively can provide and sustain advantage within this highly competitive sector.
Predicting and saving the consumption of electricity in sub‐tropical hotels
Authors: Chan Wilco W. 
Published: April 2005

PurposeThe over‐estimation of the energy requirements in new hotels would not only increase energy consumption but also result in other additional costs. To address this issue, this study attempts to establish the benchmark of electricity consumption and models energy demand of hotels.Design/methodology/approachA survey of 17 hotels and two power suppliers was conducted. Two approaches, namely averaging and multiple regression, were used to analyze the data.FindingsThe former approach found that the average electricity usage was 313 kWh/m2/year for city hotels in subtropical areas. The multivariate analysis revealed two significant variables – cooling degree day and number of occupied rooms– which determine the level of electricity consumption. Based on these findings, projections on electricity consumption for hotels in the next few years were made.Originality/valueThis study provides a fine‐tuned norm of electricity consumption, confirms the best temperature of cooling degree days for modeling electricity demand and further highlights some practical measures on saving electricity.
Sustainable tourism development: a case study of North Cyprus
Authors: Altinay Mehmet , Hussain Kashif 
Published: April 2005

PurposeThe aim of this study is to find out the perceptions of tourism experts on environmental impacts of accommodation investments in Bafra, Karpaz region.Design/methodology/approachEnvironmental impact assessment model is used to find out the impacts and a structured questionnaire is applied to tourism industry experts: top administrators of the concerned public offices, the representatives of related nongovernmental organizations, and the local administrators working in North Cyprus at various organizations.FindingsThe preliminary findings of this research indicate that the most likely environmental impact of tourism is related with waste disposal, garbage treatment facilities and waste discharge by ships passing through the sea.Research limitations/implicationsThe present study is primarily focused on the virgin part of North Cyprus in which investors are most interested.Originality/valueThis study serve as a guide for the state for policy planning and can serve as a guide to the construction industry because the government is interested in putting limitations on investments in the area to preserve the land, which would also provide guidelines for investors to follow before presenting an investment plan to the state.
Internal service quality
Authors: Voss M. Douglas , Calantone Roger J. , Keller Scott B. 
Published: April 2005

PurposeThis work seeks to examine how front‐line employee performance and interdepartmental customer orientation affect the service, supply chain, and financial performance of US distribution centers.Design/methodology/approachThe authors approached this subject by utilizing works from the supply chain management, services marketing, total quality management, and logistics personnel literature. Surveys were administered in 18 distribution centers across the USA and canonical correlation was employed to test the propositions that front‐line employee performance and interdepartmental customer orientation have a positive effect on distribution center service, supply chain, and financial performance.FindingsFindings indicate that high levels of front‐line employee performance and interdepartmental customer orientation a positive effect on distribution center service and supply chain performance. The relationship of the two independent variables to distribution center financial performance was only partially supported.Research limitations/implicationsThe research did not explore how higher levels of front‐line employee performance may be obtained and may not be generalizable beyond a distribution center setting. For researchers, the results may be utilized in studies of logistics best practice. Moreover, studies investigating market orientation may find the results useful, as previous contributions have shown interdepartmental customer orientation to be positively related to the market orientation of the firm.Practical implicationsThe results provide managers with evidence supporting the value of front‐line employees and the importance of encouraging departments to service other departments in a customer‐oriented manner.Originality/valueThis is the first study to detail the relationship between interdepartmental customer orientation and firm performance in a logistical setting, and adds further credence to the importance of front‐line distribution personnel in the delivery of quality output.
The impact of group teaching on the acquisition of key skills to teach personal, social and health education
Authors: Thomas Malcolm , Jones Sian 
Published: April 2005

PurposeThe paper seeks to report the impact of a partnership training intervention on trainee teachers' confidence to teach Personal, Social and Health Education.Design/methodology/approachThis intervention required trainee teachers to work in 15 groups of four across subject disciplines. Each group was required to negotiate, plan and deliver their intended lesson on PSHE in a partnership school. The initiative was evaluated on a pre‐ and post‐test basis by getting each trainee to complete a PSHE Key Skills Confidence Scale that consisted of 45 items, 25 pertaining to working together and 20 to communication.FindingsResults revealed a significant change in trainees' confidence in all of the key PSHE‐related skills. Trainee teachers reported increased confidence in “agreeing what else could have been done to improve working relationships and methods”, “using role play strategies”, “reaching agreement on whether or not the activity fulfilled its objectives”, “considering strategies that will empower pupils to make informed choices about their health”, “determining pupils' attitudes and views of health and healthy living”; “ensuring that pupils received information about the factors which affect health”, “identifying factors that influenced the learning outcome”, and “encouraging pupils to be assertive and resist unwanted peer pressure and other influences”.Originality/valueIt is recommended that all trainee teachers are assessed on their ability to deliver and evaluate PSHE lessons as part of the award of Qualified Teacher Status. Furthermore, it is essential that trainee teachers receive specific resistance/life skills training as part of their initial and continuing professional development.
The knowledge of staff in day nurseries about some basic measures which promote child health
Authors: Cavalcante Suzy S. , Clotildes Nunes de Melo Maria , Bustani Carneiro Nadya , Rodrigues Silva Luciana 
Published: April 2005

PurposeThis paper aims to determine the knowledge that staff in day nurseries in Brazil had of basic measures to promote child health which are connected with high child mortality. These measures included breastfeeding, oral rehydration therapy, child growth follow‐up, immunization and the identification of signs that indicate that the child must be referred to a health facility.Design/methodology/approachA cross‐sectional study was performed in day nurseries in the state of Bahia, Brazil, involving 194 care staff from 77 different establishments. Questionnaires, the observation of practical exercises and documentary evidence were used to assess knowledge.FindingsSeventeen percent of professionals were able to use growth charts correctly, 37.1 percent were able to prepare an oral rehydration solution adequately, 77.8 percent were able to provide appropriate breastfeeding counseling, 65.0 percent were able to identify children who showed respiratory danger signs and refer them to a health facility, and 58.5 percent were able to check the immunization status. This suggests a serious lack of basic knowledge in key areas.Research limitations/implicationsThe losses observed in the beginning of the study and the possibility of the existence of memory bias related to the verbal information obtained might have influenced the results.Practical implicationsThese findings suggest that there is an urgent need to address the lack of knowledge about basic child health measures shown by these key workers through appropriate educational programs.Originality/valueThis is one of the first studies of levels of knowledge about basic child health measures in professionals who work outside the medical profession, and in particular in day nurseries. It also provides valuable information about health knowledge in a developing country.
Information technology project failures
Authors: Chulkov Dmitriy V. , Desai Mayur S. 
Published: April 2005

PurposeThis paper seeks to apply results from the study of bandit processes to cases of information technology (IT) project failures.Design/methodology/approachThis paper examines three published case studies, and discusses whether managerial actions are in accordance with the predictions of bandit process studies.FindingsBandits are a class of decision‐making problems that involve choosing one action from a set. In terms of project management, the firm selects from several alternative IT projects, each with its own distribution of risks and rewards. The firm investigates technologies one by one, and keeps only the best‐performing technology. The bandit perspective implies that managers choosing a risky IT project with high potential reward before safer ones are behaving optimally. It is in the firm's interest to resolve the uncertainty about the innovative project first. In case of failure, the firm can later choose safer technology. A high proportion of risky projects adopted leads to a high number of project failures.Practical implicationsThe bandit approach supports studies that advocate evaluating decision makers on the optimality of their decision process, rather than specific outcomes.Originality/valueThis paper demonstrates how insights from the bandit problem are relevant to studies of IT project failures. Whilst choosing high‐risk, high‐reward projects may be in a firm's interest, some observed project failures are optimal choices that do not work out.
Is there another chance for lighter‐than‐air vehicles?
Authors: Windischbauer Florian , Richardson Jacques 
Published: April 2005

PurposeThe article sets out to explore the potential for future use of lighter‐than‐air (LTA) craft.Design/methodology/approachReviews the history of balloons and airships, the physics of lighter‐than‐air flight, and potential benefits. Describes in some detail some recent projects.FindingsThe non‐fixed, controllable lighter‐than‐air craft, or airship (also dirigible), has a long history of science that became successful technology. Its accomplishments were marred by a spectacular failure nearly seven decades ago. Yet, with highly selective planning and proper attention to technical detail, the airship can serve specific purposes in the future, economically and with more satisfactory results than airplanes or helicopters.Originality/valueProvides a readable overview of the potential for LTA flight.
Effective strategic action planning: a process and tool
Authors: Hua Tan Kim , Platts Ken 
Published: April 2005

PurposeThis paper aims to describe an interactive action planning software tool (TAPS) for manufacturing objective deployment, and to report the results of its application in five companies.Design/methodology/approachA process approach based on action research was adopted in this research. Under this approach, a series of four to five workshops were conducted in each company. Each workshop took half a day and involved a multi‐disciplinary team of four to six managers. Besides direct observation in the workshops, a structured questionnaire was also used to elicit managers' feedback at the end of each workshop.FindingsThe TAPS approach (integration of Burbidge's connectance concept and the analytic hierarchy process) helps managers to visualise and represent their perceptions of the relationships between variables and objectives through a sequential, analytical process. Results from the case studies indicate that TAPS provides the following benefits to managers: it improves collective understanding, reduces the complexity of strategy deployment into manageable steps, facilitates discussion, and manages organizational knowledge.Research limitations/implicationsThe research is so far limited to application in five case studies. Future research will involve further cases and improvements to the usability of the software tool.Originality/valueFor practitioners, the paper provides them with an interactive software tool (TAPS) for effective strategic action planning. For academics, this paper provides an approach for researching strategy deployment, and a potential classroom teaching tool for operations management.
Impediments to successful ERP implementation process
Authors: Kim Yongbeom , Lee Zoonky , Gosain Sanjay 
Published: April 2005

PurposeAs the number of organizations that have implemented enterprise resourceplanning (ERP) systems unsuccessfully increase, it is necessary to establish the impediments in ERP implementations and the extent to which these impact the success of ERP projects. This study aims to identify the critical impediments that large organizations face in the implementation of ERP systems, and the impact of these impediments on overall success of ERP projects by a survey of Fortune 500 organizations.Design/methodology/approachA survey was prepared based on 47 impediments identified from previous ERP implementation studies.FindingsThis study finds that most of critical impediments are from functional coordination problems related to inadequate support from functional units and coordination among functional units, the project management related to business process change, and change management related to resistance of users. In this study, impediments are categorized based on project phases, and differences in the impediments the organizations faced between less successful and more successful organizations are found.Originality/valueThis research provides significant implications for industry managers engaged in large‐scale enterprise system implementations. Our survey results suggest that understanding new requirements for ERP implementation such as functional coordination is more critical issues than understanding technical features of ERP system.
An integrated method to evaluate business process alternatives
Authors: Lee Sang M. , Olson David L. , Trimi Silvana , Rosacker Kris M. 
Published: April 2005

PurposeGlobalization and digitalization have led to the need for a different view of international business. Computer technology, especially in the form of enterprise systems, presents the opportunity to apply best (or at least better) practices. Twentieth century enterprise systems were focused on internal optimization. Twenty‐first century enterprise systems need to be much more open, and to focus on the demand chain, driven by serving customers better. To better fulfill this need, this paper aims to present a method for evaluation of business process alternatives focusing on demand chain needs.Design/methodology/approachA method integrating decision making and system approach principles is presented that includes use of soft systems approaches to identify goals and interrelationships among system parts, generation of alternatives, analysis of alternative performance on goals, refining alternatives to better satisfy goals, and multiple criteria selection analysis to recommend choice.FindingsThe method is demonstrated on a small business process design. This process can allow broader consideration of organizational goals and focus on customer demands.Originality/valueThe paper demonstrates how such a method might work to better support the design of enterprise systems in this dynamic new environment.
The Opportunity Cost of Admission Preferences at Elite Universities*
Authors: Espenshade Thomas J. , Chung Chang Y. 
Published: April 2005

Objective. This study examines how preferences for different types of applicants for admission to elite universities influence the number and composition of admitted students.Methods. Previous research with these NSCE data employed logistic regression analysis to link information on the admission decision for 124,374 applications to applicants' SAT scores, race, athletic ability, and legacy status, among other variables. Here we use micro simulations to illustrate what the effects might be if one were to withdraw preferences for different student groups.Results. Eliminating affirmative action would substantially reduce the share of African Americans and Hispanics among admitted students. Preferences for athletes and legacies, however, only mildly displace members of minority groups.Conclusions. Elite colleges and universities extend preferences to many types of students, yet affirmative action is the one most surrounded by controversy.
Migration and Employment Among the Civilian Spouses of Military Personnel*
Authors: Cooke Thomas J. , Speirs Karen 
Published: April 2005

Objectives. This article attempts to directly observe the effect of being a tied migrant on the economic status of the civilian husbands and wives of military personnel in order to confirm whether previously observed trailing‐wife effects are consistent with being a tied migrant.Methods. A sample of the civilian husbands of women in the military and the civilian wives of men in the military are drawn from the Public Use Microdata Sample of the 1990 U.S. Census. Ordinal logit models of labor‐market status and tobit models of hours worked are estimated, which include a migrant status variable.Results. Migration is associated with a 10 percent decline in employment among all civilian wives and a four‐hour decline in hours worked per week among civilian wives who remain employed. Migration is associated with a statistically insignificant but very similar 6 percent drop in employment among all civilian men and a five‐hour decline in hours worked per week among civilian men who remain employed.Conclusions. The results provide solid evidence that being a tied migrant, irrespective of gender, is disruptive to both labor‐market status and hours worked. Thus, the assumption that wives are harmed because of their disproportionate status as tied migrants is supported.
Organized Interests and Political Extortion: A Test of the Fetcher Bill Hypothesis*
Authors: Lowery David , Gray Virginia , Fellowes Matthew 
Published: April 2005

Objectives. Although the Fetcher Bill Hypothesis, which is that legislators introduce bills in order to extort campaign contributions from organized interests, has been given new prominence by suggestions that it can provide a general explanation of the composition of legislative agendas and the structure of interest communities, tests of the hypothesis are narrow, rare, and indirect. We provide an alternative test to more directly assesses its core implications.Methods. We test the hypothesis using single‐year and pooled‐regression analyses of 1995, 1997, and 1999 data on lobby registrations by organized interests in the American states—a venue providing substantial variation in legislative activity, the density of lobbying organizations, and the campaign finance systems that are presumed to drive rent seeking.Results. The tests provide little evidence that policy agendas induce lobby registrations.Conclusions. These results indicate that the Fetcher Bill Hypothesis cannot provide a sufficient account of the composition of either legislative agendas or lobbying communities.
Disentangling Constituency and Legislator Effects in Legislative Representation: Black Legislators or Black Districts?*
Authors: Grose Christian R. 
Published: April 2005

Objective. Does the race of a legislator or does the black population of a district best predict legislative roll‐call voting in the interests of African Americans? Due to methodological limitations, no prior study has found that both the race of the legislator and the black district population are significant predictors of congressional roll‐call voting. Drawing on post Shaw v. Reno/Miller v. Johnson congressional districts (with greater data variance), I examine the effect of these two racial representation variables on roll‐call voting in the 104th–106th Congresses.Methods. Linear regression with random effects is employed in two statistical models.Results. Even when the black district population and party are considered, the presence of an African‐American legislator leads to greater substantive representation of black constituents.Conclusion. Districting plans that maximize the election of black legislators and Democrats are the most important for the aggregate enhancement of liberal voting in Congress, while districting plans that maximize black district populations and Democrats are the most important for the aggregate enhancement of civil rights voting records in Congress.