bluuebunny/crossref_metadata_2025_split huggingface dataset:
Long‐term stewardship and our capital markets
Authors: Wellum Jonathan Mark 
Published: October 2007

PurposeThis paper aims to look at the three areas of corporate governance, intellectual capital and strategic business valuation from the perspective of a long‐term value investor.Design/methodology/approachThe paper begins by briefly laying out the investment tenets of a long‐term value investor and then proceeds to align long‐term value investing with long‐term stewardship of economic resources. The paper is a transcript of a keynote presentation delivered at the 1st McMaster World Congress on Strategic Business Valuation.FindingsIn the area of intellectual capital the paper points out that the concept of intellectual capital falls far short of the fuller and more necessary view on intellectual knowledge which should be replaced or at least augmented with the notion of wisdom.Practical implicationsAny notion of strategic valuation or pricing of assets based on their economic value will be significantly impacted by one's investment principles and time horizon. The paper mentions two examples of inefficiencies in the market due to divergent time horizons. The two examples discussed are income trusts and principal protected notes.Originality/valueOne's investment philosophy or principles which largely determine time horizon will have a significant impact on how one approaches the important areas of corporate governance, intellectual capital and strategic business valuation. The concern of the paper is to the extent that we have become more short‐term in our investment principles; this will have serious long‐term negative impacts on the capital markets.
Value‐based management, EVA and stock price performance in Canada
Authors: Athanassakos George 
Published: October 2007

PurposeThe purpose of this paper is to determine the extent to which Canadian companies have embraced value‐based management (VBM) methods, identify the characteristics of these companies and of the executives responsible for the introduction of VBM in their organisations and assess the stock price performance of the companies that use VMB vs. those that do not.Design/methodology/approachThe study is based on a survey of CEOs of a large sample of Canadian companies and examines the relation of a number of explanatory variables, including stock price performance, to the probability of using VBM versus not using VBM via a regression analysis of qualitative choice, namely logit analysis.FindingsThe study finds that value‐based management methods are widely used in Canada, with the likelihood of usage being higher for larger companies with younger and more educated executives with an accounting/finance background. The statistical analysis that follows the tabulation of survey results indicates companies that used EVA had a better stock price performance than those not using EVA. Moreover, our logit regression analysis shows that companies with better stock market performance exhibited higher likelihood of using EVA.Practical implicationsThe study implies that the lower usage of EVA in Canada, especially at the corporate level, provides some explanation for the stock market under‐ performance of the Canada market vis‐à‐vis the USA in the 1990s.Originality/valueTo our knowledge, this study serves as the first widespread evaluation of VBM methods in Canada and their effect on company and stock price performance.
The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry
Authors: Bontis Nick , Booker Lorne D. , Serenko Alexander 
Published: October 2007

PurposeThe overall purpose of this study was to develop an understanding of the mediating effect of organizational reputation on service recommendation and customer loyalty.Design/methodology/approachFour models were developed that were variations of the American Customer Satisfaction Model (ACSM). These models were then tested by using the Partial Least Squares (PLS) procedure on a data collected from a survey that yielded 8,098 respondents.FindingsIt was found that customer satisfaction enhances reputation in the service environment. It was also discovered that reputation partially mediates the relationship between satisfaction and loyalty, and that reputation partially mediates the relationship between satisfaction and recommendation.Research limitations/implicationsMore research needs to be undertaken to explore the role of reputation within the ACSM. It is necessary to conduct research employing experimental design with longitudinal data captured from across industries using robust measures.Originality/valueThe findings suggest that the relationship between corporate reputation and profitability may reside in reputation's influence on customer loyalty, and that reputation plays an important role within the ACSM. This study is one of the first documented attempts to use PLS to test a mediation effect.
Quantum leap breakthrough performance in acquisitions
Authors: Chatzkel Jay , Saint‐Onge Hubert 
Published: October 2007

PurposeThe purpose of this paper is to describe how the goal of quantum leap breakthrough performance in acquisitions is to enable readers to achieve an unprecedented leap in performance as a result of major acquisitions.Design/methodology/approachThis requires first, establishing acquisition readiness by developing a core set of capabilities and second, using a breakthrough approach that fuses both growth and expense cutting synergies to accomplish the quantum leap performance gains, especially during the integration stages. These capabilities enable the successful integration of the acquired organization and the emergence of the new entity.FindingsThe paper finds that those organizations that are going to win at this game are the ones that have the best capabilities for effecting the right acquisition and who can implement the best integration. Those capabilities are the name of the game.Practical implicationsThe focus on capabilities is the prime distinguishing feature of quantum leap breakthrough performance in acquisitions. This is based on an organization developing the capabilities for core integration. Whether you are an integrator or a target, it is essential to have these capabilities.Originality/valueIf an organization wants to excel at developing, acquiring and integration, it needs have the following core set of capabilities: strategic agility, market agility, organization building, people management, project and process management and knowledge management, learning and innovation. When these capabilities interact with a set of six catalyzing springboards (i.e. customer strategy, organization strategy, integrating culture and leadership principles, a people strategy, integrating knowledge systems, and information technology architecture) the organization can achieve an extraordinary quantum leap in value.
Valuation of intellectual capital in knowledge‐based firms
Authors: Bose Sanjoy , Thomas Keith 
Published: October 2007

PurposeThe purpose of this paper is to link two key disciplines in finance and science in a way which is representative of the many challenges in the development of the knowledge economy. However, the valuation of intangibles remains a contentious issue in finance.Design/methodology/approachIn this paper, the financial and economic issues pertaining to the valuation of intellectual capital are evaluated and addressed.FindingsAn important aspect of raising capital is the ability to impute a fair value on the asset.Research limitations/implicationsThe investigative process involves evaluating and assessing the appropriateness and efficiency of current models and finds them to be inadequate in yielding the true value of intellectual capital employed in knowledge‐intensive firms.Practical implicationsA new methodology for valuation is indeed required, and this value driver valuation processes may produce significantly better understandings of the worth of intellectual capital in the knowledge economy.Originality/valueThis paper evaluates various methods that are currently used and recommends the development of a valuation process for new and evolving technologies.
Constructing a definition for intangibles using the resource based view of the firm
Authors: Kristandl Gerhard , Bontis Nick 
Published: October 2007

PurposeThe purpose of this paper is to construct and propose a definition for intangibles derived from the resource‐based view (RBV) of the firm for use in academic research and practical applications.Design/methodology/approachIntangibles are defined as a subset of corporate resources. In this paper, various definitions for intangibles are tested against the RBV framework.FindingsThe majority of definitions in the extant literature are (implicitly or explicitly) in synchronization with the RBV. Thus, it is possible to find and propose a common definition for intangibles.Research limitations/implicationsSome researchers argue that the field is still in its embryonic stages and thus the concepts might still be too fresh in order to find a stable common definition.Practical implicationsThe paper offers a conceptual lens through which one can clearly link intangibles to strategy and offers a proposed definition of intangibles that incorporates a meta‐review of the literature.Originality/valueThe paper shows that it is in fact possible to accommodate various definitions of intangibles under one common framework and propose a unified characterization.
Does HRM fit really matter to citizenship and task performance?
Authors: Chandrakumara Anil 
Published: October 2007

PurposeThe paper seeks to provide a theoretical foundation and empirical evidence on the impact of HRM fit on citizenship and task performance (CTP) of employees.Design/methodology/approachA range of recently published articles were critically reviewed in order to argue that HRM fit is useful to address issues of substandard CTP. A hybrid type of research design was adopted to collect both quantitative and qualitative data through questionnaires and interviews. Analysis is based on 433 survey responses gathered from employees and managers of seven manufacturing companies in Sri Lanka.FindingsThe findings provide evidence not only to confirm the HRM fit hypothesis (which states that the higher the HRM fit, the greater the performance) but also to negate the said hypothesis in relation to some HRM practices. It is also revealed that HRM fit does not matter to the majority of HRM practices examined, and that HRM fit is more important for citizenship performance (CP) than for task performance (TP).Research limitations/implicationsThe findings represent the Sri Lankan manufacturing sector sample only. The selection of HRM practices was limited to the HRM typology of Schuler and Jackson. The extent to which person‐organisation fit may change for individuals over the course of their employment was not considered.Practical implicationsThe paper addresses the issue of transferability of HRM practices and aids practitioners to assess the impact of person‐organization fit on specific HRM practices. The relationship between the HR planning and control system and CTP sends signals for practitioners to consider the incorporation of HRM fit concept in selection, training and development, and the design of HRM systems.Originality/valueThe paper presents an exploration of the HRM fit concept and CTP and provides empirical evidence in a developing country context. An innovative analytical approach that addresses several person‐organisation fit methodological issues is presented, which could contribute to the current knowledge and future research.
Psychological climate and individual performance in India: test of a mediated model
Authors: Biswas Soumendu , Varma Arup 
Published: October 2007

PurposeThe purpose of this study is to investigate the relationship between psychological climate and employee performance, in the Indian environment, in order to understand better the conditions that foster high levels of in‐role and extra‐role performance.Design/methodology/approachBased on a literature review, the paper includes organizational citizenship behaviour (OCB) and job satisfaction as mediating variables. Further, it uses data obtained from 357 managerial employees in the manufacturing and service sectors in India to analyze the relationships.FindingsThe results support the hypotheses that an individual's perception of the psychological climate in the organization has a significant positive impact on his/her willingness to engage in OCBs, as well as on his/her job satisfaction levels. Further, OCB and job satisfaction levels have a significant impact on individuals' performance.Research limitations/implicationsThe present study relies exclusively on cross‐sectional data, limiting the ability to generalize beyond a point. Further, a significant majority of the respondents were male, again limiting generalizability.Practical implicationsThe findings suggest that Indian organizations need to pay attention to employee perceptions of the work environment, and that human resource strategies should go beyond establishing policies and procedures to fostering a employee‐friendly work environment that promotes both in‐role and extra‐role performance.Originality/valueThis study emphasizes the importance of both in‐role and extra‐role performance in the Indian context. Further, given India's rise on the world economic scene, the findings suggest that organizations wishing to sustain their competitiveness and growth levels need to pay attention to their employees' perceptions and beliefs.
People management issues in Indian KPOs
Authors: Raghu Raman S. , Budhwar Pawan , Balasubramanian G. 
Published: October 2007

PurposeThe business process outsourcing (BPO) industry in India is evolving rapidly, and one of the key characteristics of this industry is the emergence of high‐end services offered by knowledge processing outsourcing (KPO) organizations. These organizations are set to grow at a tremendous pace. Given the people‐intensive nature of this industry, efficient employee management is bound to play a critical role. The literature lacks studies offering insights into the HR challenges involved and the ways in which they are addressed by KPOs. The purpose of this paper is to attempt to fill this gap by presenting findings from an in‐depth case study of a KPO organization.Design/methodology/approachTo achieve the research objective we adopted an in‐depth case study approach. The research setting was that of a KPO organization in India, which specialises in offering complex analytics, accounting and support services to the real estate and financial services industries.FindingsThe results of this study highlight the differences in the nature of work characteristics in such organizations as compared to call centres. The study also highlights some of the key people management challenges that these organizations face like attracting and retaining talent. The case company adopts formal, structured, transparent and innovative human resource practices. The study also highlights that such enlightened human resource practices stand on the foundations laid by an open work environment and facilitative leadership.Research limitations/implicationsOne of the key limitations is that the analysis is based on primary data from a single case study and only 18 interviews. The analysis contributes to the fields of KPO, HRM and India and has key messages for policy makers.Originality/valueThe literature on outsourcing has in general focused on call centres established in the developed world. However, the booming BPO industry in India is also beginning to offer high‐end services, which are far above the typical call centres. These KPOs and their people management challenges are relatively unexplored territories in the literature. By conducting this study in an emerging market (India) and focusing on people‐related challenges in KPOs, this study attempts to provide a fresh perspective to the extant BPO literature.
Integration and devolvement of human resource practices in Nepal
Authors: Gautam Dhruba Kumar , Davis Ann J. 
Published: October 2007

PurposeThe purpose of this study is to explore the nature of human resource management in publicly listed finance sector companies in Nepal. In particular, it explores the extent to which HR practice is integrated into organisational strategy and devolved to line management.Design/methodology/approachA structured interview was conducted with the senior executive responsible for human resource management in 26 commercial banks and insurance companies in Nepal.FindingsThe degree of integration of HR practice appears to be increasing within this sector, but this is dependent on the maturity of the organisations. The devolvement of responsibility to line managers is at best partial, and in the case of the insurance companies, it is more out of necessity due to the absence of a strong central HR function.Research limitations/implicationsThe survey is inevitably based on a small sample; however this represents 90 per cent of the relevant population. The data suggest that Western HR is making inroads into more developed aspects of Nepalese business. Compared with Nepalese business as a whole, the financial sector appears relatively Westernised, although Nepal still lags India in its uptake of HR practices.Practical implicationsIt appears unlikely from a cultural perspective that the devolvement of responsibility will be achieved as a result of HR strategy. National cultural, political and social factors continue to be highly influential in shaping the Nepalese business environment.Originality/valueFew papers have explored HR practice in Nepal. This paper contributes to the overall assessment of HR uptake globally and highlights emic features impacting on that uptake.
Gender role portrayals and sexism in Spanish magazines
Authors: Royo‐Vela Marcelo , Aldás‐Manzano Joaquin , Küster‐Boluda Ińes 
Published: October 2007

PurposeThe purpose of the paper is to analyse the male and female stereotypes in Spanish magazine advertising during the last three decades of the twentieth century in order to determine if they reflect or not the important cultural changes of Spanish society in these years.Design/methodology/approachContent analysis of 1,033 different advertisements randomly selected. To ensure reliability two independent codifiers of opposite gender worked together, one as an analyst and other as a judge. Three agreement indices were calculated.FindingsUse of male and female portrayals has undergone relevant changes in the last 30 years in accordance with the social evolution of Spain. For both men and women stereotypes persist but there has been a move from the portrayal of the character in situations considered socially traditional to less traditional scenarios. At the end of the period analysed, Spanish magazines show low and decreasing levels of sexism.Research limitations/implicationsOnly one advertising medium and one country have been analysed.Originality/valueThis is the first study developed in Spain in gender role stereotyping and sexism, and has been analysed through a longitudinal research.
Painting equality: female artists as cultural entrepreneurial marketers
Authors: Rentschler Ruth 
Published: October 2007

PurposeThere is growing interest by marketers in historical accounts that paint early female artists as entrepreneurial marketers. The purpose of this paper is to challenge the traditional view of entrepreneurship to incorporate a feminist theory of cultural entrepreneurship by considering the role of two female artists.Design/methodology/approachUsing calls for historical research and new methods of enquiry in marketing, this paper traces early female artists and applies modern entrepreneurial theory to their marketing methods to identify their innovation, adaptability to change and planned marketing approach.FindingsThe paper suggests that entrepreneurial marketing is fused with the artists’ persona resulting in their celebrated status being widely recognised. It contributes an important fresh body of knowledge to the wider entrepreneurship debate by offering a new model of cultural entrepreneurial marketing. The three concepts of innovation, adaptability and marketing approach have not previously been applied to link women artists as entrepreneurs, however, this article argues that there is plenty of evidence to do so.Research limitations/implicationsWhile these artists are Australian (which could be seen to be a limitation), the art market is indeed international. In this respect, these artists join a longer international history as producers and consumers involved in entrepreneurial organisations from early days.Originality/valueThe artists’ significance falls within the context of emerging modernism, feminism and cultural identity during the 1920s and 1930s in Sydney, Australia. It is combined with and explains the actions and the success of two female artists’ unusual marketing approach. It is of value to readers interested in historical context regarding equality in the visual arts.
“Radical mainstreaming” of fairtrade: the case of The Day Chocolate Company
Authors: Doherty Bob , Tranchell Sophi 
Published: October 2007

PurposeThe purpose of this paper is to further develop the recent discourse surrounding the mainstreaming of fairtrade (FT) products, particularly the concepts of “radical mainstreaming”, “clean‐wash” and “the Alternative High Street”. The research investigates the pros and cons of mainstreaming FT in the concentrated UK retail sector via the exemplar of The Day Chocolate Company.Design/methodology/approachThe paper draws on a longitudinal case study of one of the original “trail blazers” for FT in the mainstream, the 100 per cent FT social enterprise, The Day Chocolate Company (Day). The authors possess special insight to this pioneering FT model due to their unique experience of working at Day and the lead author's research, which includes findings from a series of in depth semi‐structured interviews with key informants.FindingsWith particular reference to the concepts Clean‐wash/ “Fair Trade Lite” the paper critically analyses the advantages and disadvantages of mainstreaming FT. The paper demonstrates how radical mainstreaming by 100 per cent FT companies can actually strengthen the transformative message of FT and not undermine the original ethical interest. Their ability to communicate a more complex deep message to a wider audience via unique FT brands allows radical mainstreaming companies to raise the bar and avoid the dangers of Clean‐wash. Finally the paper illustrates the significance of the Alternative High Street for radical mainstreaming companies.Research limitations/implicationsThe radical mainstreaming innovation in the paper demonstrates the value of intangibles such as relationships and networks. This means companies such as Day, could be better positioned than their private sector rivals to take advantage of the new dominant logic of marketing as it uses more operant resources to co‐create value between producers, retailers and consumers. Further research will investigate in more depth the nature of those operant resources.Originality/valueThis paper will be of interest to all key stakeholders within the FT movement including marketing professionals and other “values‐driven organisations” such as social enterprises. This research shows that sales in the UK mainstream retail market are not enough in maintaining the original ethical interests of FT; you need business models such as Day, that share power and value added between Southern and Northern partners. Further development of such radical mainstreaming business models is key to strengthening both sales and the original transformative message of FT.