bluuebunny/crossref_metadata_2025_split huggingface dataset:
The 32nd National Library Legislative Day
Authors: Arthur Mihram G. 
Published: July 2006

PurposeTo present highlights of the annual Library Legislative Day hosted by the American Library Association in Washington, DC.Design/methodology/approachA brief outline of the main events of the day.FindingsThe aim of this event is to promote advocacy for library services, literacy, resources with a better understanding of privacy and other related issues were commonly addressed themes. Since this is an annual event, it is critical for elected and federal officials, the press as well as the professional library community to share their agendas of common as well as different interests and figure out how to refine ways to address them. Originality/value ‐ Funding libraries is no easy feat, and getting legislators to provide funds and support for library services and resources is the challenge of this annual meeting and to determine better advocacy and effectiveness. Paper type Viewpoint
Off‐Campus Library Services: A Conference Report
Authors: Frederiksen Linda 
Published: July 2006

PurposeConference report of the 12th Off‐Campus Library Services meeting. As distance education evolves into an even more mature state, and remote library services and access are more central to the programs, this conference entertains more themes focusing on technology and different applications in a range of library settings. Explores the latest developments of off‐campus library services for improved distance teaching and learning.Design/methodology/approach – A variety of presentations are shared, with different studies supplying the practical and supporting theoretical understanding of what role libraries have in contributing to distance learning and multiple site campuses.FindingsTechnology is the way we transfer information, make things available and support archives of information. New information products are introduced to contribute to library orientation and instruction.Research limitations/implicationsAs off‐campus services thrive, there is a need to evaluate information about the program and services and this conference explores ways to conduct this kind of research.Practical implicationsAs more institutions debut off‐campus programs and opportunities for learning, support services including access to online resources, instructional support, and other fundamental campus services become critical. This conference confirms the issues, methods for offering and delivering appropriate services and then evaluating the contributions in this form of higher education.Originality/valueAn additional venue to explore library services with serious concentration on distance education issues, student learning and outcomes.
Disc‐Based Audio‐Video Technology
Authors: Piepenburg Scott 
Published: July 2006

PurposeAn introduction to disc‐based audio‐video technologiesDesign/methodology/approachDescription of the basic disc‐based audio‐video technologies.FindingsProvides the baseline for types of disc‐based audio‐video technology such as holographic video disc (HVD), BluRay, HD DVD, DVD‐Audio and others.Originality/valueThis paper is useful for information management professionals who seek greater understanding of the basics disc storage medium.
Minimizing flux spatter during lead‐free reflow assembly
Authors: Manjunath Deepak , Iyer Satyanarayan , Eckel Shawn , Damodaran Purushothaman , Srihari Krishnaswami 
Published: July 2006

PurposeThe leaching of lead from electronic components in landfills to ground water is harmful to health and to the environment. Increasing concern over the use of lead in electronics manufacturing has led to legislation to restrict its use as a joining material. Consequently, significant recent research efforts have been geared to identification of suitable lead‐free solder pastes. Typically, lead‐free solder pastes contain a very active flux in an effort to improve wetting. These aggressive fluxes have the tendency to explode (or burst) and create flux spatter, causing many process problems with sensitive electronic components. The purpose of this paper is to propose solution procedures to minimize/eliminate these flux spatters, particularly, on gold fingers in memory modules when lead‐free solder pastes are used.Design/methodology/approachFour no‐clean, lead‐free Sn‐Ag‐Cu (SAC) alloy‐based solder pastes consisting of four different flux systems from three different vendors were evaluated. Two types of reflow profiles (linear and ramp‐soak‐ramp) were also evaluated. Experiments were also conducted to optimise the soak temperature and soak time to determine a broader process window for lead‐free volume production with minimal flux spatter on the contact fingers of memory modules. In order to validate our findings the recommended profile and paste was adopted in production. Additional experiments on a board with a different surface finish were also carried out to validate the recommendations.FindingsFlux spatter can be reduced/eliminated through proper selection of flux chemistry and reflow profile optimisation. The experimental study conducted indicates there is a reduction in the occurrence of flux spatter when a ramp‐soak‐ramp profile is used with lead‐free solder pastes.Originality/valueDemonstrates that flux spatter can be reduced/eliminated by carefully choosing a soak profile and appropriate flux chemistry.
Dissolution of stainless steels in molten lead‐free solders
Authors: Takemoto Tadashi , Takemoto Masaharu 
Published: July 2006

PurposeTo determine the endurance of stainless steels used for wave soldering container materials in molten lead‐free solders.Design/methodology/approachA dissolution test on stainless steel wires in molten lead‐free solders was performed. The effects of the composition of the stainless steel, test period, and composition of the lead‐free solder on the dissolution rate were investigated. Dissolution was measured by cross‐sectioning the wires and measuring the reduction in radius.FindingsThe Sn‐Ag lead‐free solder showed faster dissolution than did the conventional Sn‐Pb eutectic. A severe dissolution rate was also observed for the Sn‐Zn system.Practical implicationsQuantitative data for the reaction rate between stainless steels and molten lead‐free solder is useful for the design of soldering machines and in planning their maintainance.Originality/valueThis paper shows the effect of basic factors on the dissolution rate of stainless steels in molten solder. It can give a basic understanding to engineers of the effect of lead free solders on wave soldering process equipment.
Identifying determinants of success in development of new high‐contact services
Authors: Ottenbacher Michael , Gnoth Juergen , Jones Peter 
Published: July 2006

PurposeThe purpose of this study is to gain insight into factors that contribute to the success in high contact new service development (NSD) projects.Design/methodology/approachData were collected via questionnaires from hospitality managers knowledgeable about NSD in their organization (sample size =183; response rate 38.1 percent). Discriminant analysis was used to identify the factors that are responsible for successful high contact NSD projects in the hospitality industry.FindingsResearch results indicate that seven factors play a distinctive role in the outcome of high contact NSD: market attractiveness, strategic human resource management, market responsiveness, empowerment, training of employees, employee commitment and marketing synergy.Research limitations/implicationsThis study was conducted in only one industry (hospitality) and one country (Germany) and included only the views of managers.Practical implicationsThis study outlines the importance of human resource management factors in high contact NSD success. Findings from previous NSD success studies in low contact service industries have been only partly confirmed.Originality/valueThis study expands the scope of NSD research.
Complexity and the beginning principal in the United States: perspectives on socialization
Authors: Crow Gary M. 
Published: July 2006

PurposeThis paper aims to contribute to the literature and practice on beginning principal socialization by identifying the features of post‐industrial work that create a more complex work environment for the practice and learning of the principalship in the USA.Design/methodology/approachBased on recent literature on the changing nature of work, the paper applies those features of complexity to components of beginning principal socialization.FindingsThe nature of work in post‐industrial society and the changes in education, including a knowledge society, technology, demographic changes, and public accountability increase the complexity for US school principals. These features provide an important conceptual and normative basis for understanding and changing the content, sources, methods, and outcomes of beginning principal socialization.Originality/valueThe paper contributes a set of conceptual and normative features that strengthens the understanding of how beginning principals learn the role.
New principals in Africa: preparation, induction and practice
Authors: Bush Tony , Oduro George K.T. 
Published: July 2006

PurposeThis paper aims to examine the challenges facing new principals in Africa.Design/methodology/approachBased on recent research and literature, the paper analyses the experience of principals and proposes an induction model for principalship in Africa.FindingsSchool principals in Africa face a daunting challenge. They often work in poorly equipped buildings with inadequately trained staff. There is rarely any formal leadership training and principals are appointed on the basis of their teaching record rather than their leadership potential. Induction and support are usually limited.Originality/valueThe paper provides an overview of the limited literature and research on new principals in Africa and develops a grounded conceptualisation of their role.
Inner worlds and outer limits: the formation of beginning school principals in Hong Kong
Authors: Man‐biu Cheung Robin , Walker Allan 
Published: July 2006

AbstractPurpose – This paper aims to contribute to one's understanding of how beginning principals in Hong Kong exercise leadership by exploring the concurrent influence of their inner worlds and the external contexts on their leadership within a reforming environment.Design/methodology/approachBased on a study of the work lives of beginning principals in Hong Kong, this paper discusses a number of findings which attest to the complexity of the role of principals in a reforming environment and how this is influenced by an amalgam of personal and other contextual factors.FindingsThese include a set of categories and sub‐categories which help to frame an understanding of the work lives of beginning principals, and a rough typology of beginning principals.Originality/valueThe paper contains original data about secondary school beginning principals in Hong Kong, illustrating how their personal characteristics interact with other contextual features to shape their leadership.
Asking the hard questions: being a beginning principal in Australia
Authors: Quong Terry 
Published: July 2006

PurposeThe paper aims to provide insights into the work of beginning principals in their first year through the experiences of one beginning principal during his first year in post.Design/methodology/approachIn order to illuminate the problems of beginning principals the paper sets out to answer the personal question: “What can I say about my experiences that can benefit other beginning principals?” To this end, it details a personal exploration of a beginning principal's first year in post using an action learning methodology.FindingsThe paper describes some of the major problems faced and asserts that the key issue which emerged was how much or how little change beginning principals should implement in their first year on the job. The paper also suggests a personal generic framework for dealing with this and other issues in situ.Originality/valueThis paper provides a unique insight into the work of beginning principals and their work problems. It also contributes a model that may stimulate reflection on key issues faced by a beginning principal.
Tour operators and alternative tourism in Italy
Authors: Trunfio Mariapina , Petruzzellis Luca , Nigro Claudio 
Published: July 2006

PurposeThe paper sets out to analyses the approach of Southern Italian regions in the way they are developing different types of tourist products.Design/methodology/approachIn an attempt to measure tour operator preferences that impact the offer features, the tour operators' profiles have been traced, through a cluster analysis, in order to develop the market of new tourist products in Southern Italy.FindingsThe findings prove that the attitude of foreign tourists in choosing Southern Italian destinations is influenced not only by seaside location and cultural products but also by alternative features, such as natural resources and enogastronomic traditions, which represent the differentiating and value‐creating elements of the basic product. Moreover, the accommodation chosen confirms international tour operator loyalty.Research limitations/implicationsThe cluster definition helps in identifying collective strategies to promote macro destinations, connecting similar places linked by tourist need satisfaction. Future research should consider the different typologies of tour operators and try to compare different areas of Europe with Italy.Practical implicationsNew forms of tourism require specific and differentiated strategies supported by forms of international market penetration. The marketing thrusts should focus on the place vocation and a local hospitality system, developing and marketing local tourist products.Originality/valueThis paper analyses the role of tourist operators in developing and marketing new destinations and typologies of tourism.
The importance of service quality in bank selection for mortgage loans
Authors: Lymperopoulos Constantine , Chaniotakis Ioannis E. , Soureli Magdalini 
Published: July 2006

PurposeThis project aims to offer an in‐depth understanding of bank customers' buying behaviour in relation to the selection process, and provide bank managers with useful insight into the development of high quality relationships with customers.Design/methodology/approachThe research involved a review of available literature on bank choice criteria, the fieldwork, the identification of factors that affect customers' choice, and the development of related managerial implications. A research questionnaire was administered by personal interviews to 1,092 bank customers in the greater area of Athens.FindingsFour distinct factors were identified as the main choice criteria that influence consumers' bank choice. Bank service quality is the most important element that customers consider in order to select their mortgage providers and establish a long‐term relationship with them. The other three refer to product attributes, access, and communication.Research limitations/implicationsLimitations relate to the use of non‐probability sample and the restricted geographical area of the field research. This study contributes to the body of academic knowledge by shedding more light into the role of service quality in the selection process of mortgage provider.Practical implicationsAn understanding of consumer buying behaviour with respect to mortgage loans is important to bank managers for the attainment of organisational objectives that are focused on building beneficial customer relationships. Management guidelines for improving service quality are presented.Originality/valueThe paper manages to identify the perceived important characteristics of banks and particularly highlight the role of service quality in bank selection for mortgages and further development of long‐term relationships.
Investigating the impact of business‐process‐competent information systems (ISs) on business performance
Authors: Pantazi Malamatenia‐Alma A. , Georgopoulos Nikolaos B. 
Published: July 2006

PurposeInvestments in information systems (ISs) seem to suffer from the productivity paradox. In this article three interpretations of this paradox are explored and a business process (BP) oriented methodology to overcome it is suggested. The final goal is to investigate the relationship between a BP‐competent IS and improved business performance.Design/methodology/approachVerification of the hypothesis made that BP‐competent ISs have a positive impact on business performance, is expected to be validated by a quantitative research based on a questionnaire survey.FindingsThis is a conceptual article that suggests a new BP‐driven methodology to assess IS business value and impact on business performance.Research limitations/implicationsBusiness process management (BPM) and the software tools that support it (i.e. business process management systems or BPMS) are quite new issues for the Greek business reality, and therefore there might be little evidence on application of such methodologies.Practical implicationsFocusing on the alignment of ISs to BPs helps a company solve misalignment that is due to many independent initiatives and deal with problems that cross‐departmental boundaries. It also prompts a company redirect focus from ISs to BPs and therefore resolve the problems rather than the symptoms. Knowing the positive impact of BP‐competent ISs on business performance makes it possible for an enterprise to realize the importance of pursuing a process‐oriented management style were focus is placed on value‐deliveringOriginality/valueThe value of the suggested methodology lies in the synthesis of distinct ideas and issues into a unique holistic assessment framework.
Making sense of knowledge transfer and social capital generation for a Pacific island aid infrastructure project
Authors: Manu Christopher , Walker Derek H.T. 
Published: July 2006

PurposeThe purpose of this research is to investigate how lessons learned from a case study of a construction project undertaken in the Pacific Islands relates to the interaction between social capital and knowledge transfer. The paper is reflective in nature focusing upon the experiences of one of the authors, being a Pacific Islander and trying to make sense of the role of social capital and the way that it impacts upon knowledge transfer.Design/methodology/approachThree theoretical frameworks are drawn upon in a pilot test of tools used to better understand and measure knowledge transfer including barriers to knowledge transfer to help explain the difficulty of knowledge transfer in a given context and the development of social capital for a foreign aid project. These tools allowed us to visualise project stakeholder outcomes for knowledge transfer and building social capital that were articulated by the aid recipient as being highly important. This was a pilot study and results reported upon in this paper were fed back to stakeholder representatives concerned for their comment and validation. Project documentation data, unstructuredad hocinterviews, together with personal reflection‐in‐practice, were gathered and used for the study.FindingsThe approach was found to be very useful in helping stakeholders better visualise and measure this project outcome, whereas experience from previous similar projects indicated that it was very difficult for stakeholders to find a tangible way of measuring this important element of success or failure.Originality/valueMany projects of the type exemplified by the case studies are funded by aid agencies. This paper makes a contribution by presenting an evaluation tool for intangible project outcomes. The findings may influence the design of project success measures.
Anaesthetic mouthpiece development through QFD and customer interaction with functional prototypes
Authors: Booysen G.J. , Barnard L.J. , Truscott M. , de Beer D.J. 
Published: July 2006

PurposeThe paper reflects on the development of a medical product using rapid prototyping technologies and customer interaction through a quality function deployment (QFD) approach to speed up the process, and to result in customer satisfaction. The purpose of the specific medical product was to develop a device for fixing an Endo‐tracheal (ET) tube in a patient during anaesthesia, as it is common for an ET tube to move and/or become dislodged due to various extraneous reasons. If the tube deviates from the correct position it can cause one or both lungs to collapse, which can be fatal. The paper reviews how the anaesthetist's idea, which was to develop a product that could hold an ET tube in place in a more secure manner than is possible with current technologies, was brought to fruition through customer interaction.Design/methodology/approachUsing an action‐research approach, the design evolved through series of design concepts, which through customer interaction contributed to a total optimized design. Virtual and physical prototypes, together with silicone mouldings were used as part of the customer interaction.FindingsAs with any new product, some functional parts were needed to conduct tests, which in turn would help to prove the product, and hence, the design. Traditionally this meant the manufacturing of a hard tool and proving of the design through trial and error. Hard tooling allows for some small changes to be made, but if the changes are radical a new tool will have to be designed and manufactured.Research limitations/implicationsFollowing a developmental approach through the application of various types/stages of prototyping (such as virtual prototypes), revolutionised this process by simplifying and accelerating the development iteration process – it also developed a new version/paradigm of QFD.Practical implicationsOpposed to traditional forms of QFD where customer inputs are gathered through questionnaires, this case study proved that functional models provide an efficient client‐feedback, through constant involvement in the development process, as well as evaluation of the systematic progress.Originality/valueThe case study shows that experts in other disciplines can become involved in the product development process through the availability of functional prototypes, and builds on previous work to introduce a concept of customer interaction with functional prototypes.