bluuebunny/crossref_metadata_2025_split huggingface dataset:
Reaching and Teaching the Digital Natives
Authors: Gaston Jim 
Published: January 2007

PurposeThe higher education community is facing a new generation of students – the “Digital Natives”. They are the first generation born into a world of pervasive digital technology. They think and learn differently than the “Digital Immigrants” who are teaching them and educators today should be aware of these differences and how this knowledge can be utilized to create a more effective learning environment.PurposeThe purpose is to provide a description of the new generation of students in higher education, “Digital Natives” and their technology needs.Design/methodology/approachA summary of the characteristics of “Digital Natives.”FindingsThis article provides an overview of who are the “Digital Natives” and their influence on technologies used to support learning environments.Originality/valueThis paper is useful for information management professionals who seek greater understanding of the ever‐changing student population in higher education.
Information Innovations: From the Web to the Blog: A Case Study
Authors: Yuan Haiwang , Meszaros Rosemary L. 
Published: January 2007

PurposeAims to provide a methodology to establishing a campwide‐blog service and the reasons why libraries might consider using blogging software in their institutions.Design/methodology/approachA summary of the main features of the blogging software.FindingsThis article provides an overview of blogging software: what it is, how it works, and its benefits and offers a practical approach to implementation including training, marketing and policy development.Originality/valueThis paper is useful for information management professionals who seek greater understanding of blogging software implementations.
Expanding the marriage metaphor in understanding long‐term business relationships
Authors: Johnston Wesley J. , Hausman Angela 
Published: January 2007

PurposeThe paper seeks to enrich current and future research on the topic of long‐term business relationships within organizational networks through expansion of the marriage metaphor.Design/methodology/approachThe paper reviews the relationship marketing literature as well as incorporating sociological literature dealing with marriage and the family, specifically with respect to inter‐family working relationships. An extended family metaphor is proposed as a more appropriate metaphor for firms involved in network relationships. The paper is divided into three sections. The first contains a re‐conceptualization of the original stages developed by Dwyer et al. (1987). Next, non‐phase elements of these relationships are discussed. Finally, areas for future research building on this metaphor are suggested.FindingsThe extended family metaphor implies several interesting opportunities for future research, including investing the compensatory nature of relationships and specific factors that might impact relationship discussion.Practical implicationsThis paper brings our conceptual thinking more in line with organizational reality, namely that organizations are more likely involved in dyadic relationships embedded in a network of inter‐relationships. Using an extended family metaphor highlights additional stressors on the relationships, suggesting areas that need attention in an effort to maintain the relationship. It also more clearly focuses on the dynamic of interactions outside the dyad and how these affect the dyadic relationship.Originality/valueThe marriage metaphor has been a catalyst for a wide variety of managerially significant research efforts. This extension of the metaphor to include the extended family may do the same.
Do public sector contract catering tender procedures result in an auction for “lemons”?
Authors: Taylor Peter 
Published: January 2007

PurposeThe purpose of this paper is to analyse the structural effects of public sector catering tender procedures and suggests improvements that would benefit clients, users and small catering firms. The essential problem is that current tender procedures have the effect of limiting clients' knowledge of possible quality and cost configurations. Thus clients are unable to reveal their preferences in tender specifications, and so bidders bid low prices and low quality.Design/methodology/approachThe approach is an analysis of current procedures using concepts from market structure and asymmetric information.FindingsThe main finding is that low prices and low quality are the norm because information relating to price is more complete than information relating to quality, and because not all interested parties participate in the decision making. In addition, present procedures probably favour larger firms.Research limitations/implicationsCases of appropriate quality are not available for observation precisely because of the “lemons” problem: appropriate and better quality are driven from the market because of the nature of existing structures and procedures.Practical implicationsThe implications of the research are that procedures should be changed in order to provide incentives for both sides to release information regarding possible configurations and preferences. The most important recommendation is that the bidding process should be undertaken in two rounds. The first round would reveal possible quality/cost configurations while the second would determine the price, as in a standard sealed bid auction.Originality/valueThe paper explores a problem that is of practical importance using economic theory often regarded as rather abstract.
The rules are no game
Authors: Dillard Jesse F. , Ruchala Linda 
Published: January 2007

PurposeSees to argues that administrative evil is inherent in the administrative hierarchies currently governing work organizations, and to explore the means by which instrumentally rational processes morph into administrative evil.Design/methodology/approachA critical theory methodology for identifying and describing administrative evil is outlined.FindingsAdministrative evil refers to the use of technology, professionals, and hierarchical organizational structures in ways that divorce collective actions from their moral context. The role of technical accounting expertise, manifested as various devices, facilitates “ordinary” human beings' “rational” participation in “administrative evil” through a series of technically competent and instrumentally rational decisions, facilitated by information technology.Research limitations/implicationsDivorcing actions from their moral context removes a sense of personal responsibility and accountability on the part of the organizational participants and renders public interest considerations captive to prevailing ideology and social structures.Practical implicationsBy better understanding the facilitating processes of administrative evil, possibly one can begin to develop alternative criteria that empower individuals to circumvent the negative consequences of instrumental rationality and enable them to act more responsibly in the public interest.Originality/valueCritical theory is used in better understanding administrative evil and in developing strategies for change.
Lessons learned from implementing an electronic records management system
Authors: Maguire Rachael 
Published: January 2007

PurposeTo share the experience of implementing an electronic records management system, pointing out the specific problems that can occur.Design/methodology/approachDrawing on actual experience, the paper goes through the process of implementing an electronic records management system from procurement to training. Any particular problems or things to look out for are pointed out along the way.FindingsIn spite of extensive training, most staff never got to grips with the system. This was partially due to three things: (1) staff found the system user unfriendly; (2) the way parts of the system were set up; and (3) having to create complicated business rules to direct staff where the system could not. No electronic records management system can do this beforehand, so that the system automates practice rather than trying to introduce it.Practical implicationsBy showing potential problems and failed solutions to those problems, the paper should prevent help those undertaking future implementations from making the same mistakes.Originality/valueThis paper is for any records professional involved in or thinking about implementing an electronic records management system, and is intended to point out areas that are particularly likely to cause an implementation to fail so that these can be avoided.
EDRM implementation at the National Weights and Measures Laboratory
Authors: Williams David J. 
Published: January 2007

PurposeTo describe how an EDRMS was implemented at the National Weights and Measures Laboratory and indicate whether the benefits expected have been delivered.Design/methodology/approachThe paper sets out the business case, describes the implementation, shows the outcomes (planned and unexpected), and ends with a conclusion about the degree of success.FindingsGenerally the project was successful, with excellent take‐up by users. It has involved records staff in change management issues as the system highlights areas of inconsistency in document management. Careful preparation of the Business Classification Scheme pays dividends on implementation. Use of the OGC Gateway project control helped make sure that the project was completed to time and budget.Research limitations/implicationsThe National Weights and Measures Laboratory is the smallest UK government agency and is an agency of the Department of Trade and Industry. As such it was able to learn from the latter in relation to EDRMS implementation.Practical implicationsThis paper is a useful case study investigation of the introduction of EDRM.Originality/valueThe paper gives insight into EDRMS implementation in a small user group. It sets out the lessons learned that could be used in other implementations.
Revenue models in haute cuisine: an exploratory analysis
Authors: Surlemont Bernard , Chantrain Diego , Nlemvo Frédéric , Johnson Colin 
Published: January 2007

PurposeThe aim of this paper to shed light on the strategies adopted by chefs and to identify the most successful in terms of Michelin rating and profitability.Design/methodology/approachIn‐depth exploratory interviews with 20 great chefs located in France, Belgium, the UK and Switzerland having gained two or three Michelin stars over the last ten years.FindingsChefs use three different strategies for revenue‐generation: core business, full diversification and partial diversification. The reasoning behind the choice of strategy varies between two‐ and three‐star restaurants. The first strategy seems to lead to higher Michelin star ratings, and strategy, the second seems superior in terms of profitability. The third strategy yields inferior results, but is less risky.Research limitations/implicationsThe observations are constrained to “recently successful” restaurants, and hence may not be applicable to longer‐standing restaurants.Practical implicationsConcentrating on the core business leads to higher star rating, but lower profitability. Full diversification increases profitability but can jeopardize Michelin rating. The middle‐of‐the‐road approach seems inferior in any case.Originality/valueTo this day, little research has been conducted on the way in which great chefs having two or three stars in the famed Michelin Red Guide run their businesses. In particular, very little is known about their revenue‐generating strategies: what options are available and which revenue models are the “best”. This paper is exploratory in nature and aims to inform further research about luxury restaurants.
Gender differences in perceived leadership effectiveness in Hong Kong
Authors: Hau‐Siu Chow Irene 
Published: January 2007

PurposeThe purpose of this study is to explore empirically how female and male managers describe their perceived leadership qualities in an Asian context.Design/methodology/approachA total of 171 middle managers in telecommunications and financial services in Hong Kong were surveyed. Three sets of survey data – leader attributes, societal culture, and organizational practices – were collected from independent samples of respondents.FindingsThe results provide valuable insights into the function of leadership behavior in a Chinese community. Irrespective of the sex of the person making the direct report, perceived attributes in rating managers showed no substantial differences. Females projected a more favorable image of leaders than their male counterparts.Research limitations/implicationsOne limitation is that the gender of the leader respondent pairs is not known and no attempt was made to distinguish between the characteristics of male and female leaders, but only to reflect the perceptions of male and female direct reports.Practical implicationsDespite the limitation of small sample size, the results from the present study will provide some significant implications for firms in recruiting managerial talent and achieving gender equality in employment.Originality/valueRegarding the responsibilities to enable women to be valued for leadership qualities, organizations could provide opportunities for women to contribute and excel in using their leadership potential in management.
The hothouse effect: a model for change in higher education
Authors: Kunstler Barton 
Published: January 2007

PurposeTo present a model of innovative change in higher education based on research into the factors behind the performance of highly creative historical communities.Design/methodology/approachThe article diagnoses current pressures under which academia is laboring, explains the hothouse effect, and proposes solutions based on the hothouse effect model.FindingsThe article proposes restructuring of discipline‐based learning, developing new methods of strategic planning, adopting new assumptions about the social role of higher education, exploring modes of perception and cognition that are critical to education, and using digital technology to create learning communities and facilitate accelerated learning models. The model of organizational change emphasizes modest and numerous grass‐roots initiatives as the most efficient generator of broad cultural change.Research limitations/implicationsThe aim is to stimulate pilot initiatives and broad dialog on the issues raised. The research points the way to further work in the dynamics of creativity, the nature of pedagogy, and the future role of the university.Practical implicationsNumerous methods are presented for strengthening the relationship of faculty and administration, utilizing technology to create learning communities and transform pedagogy, stimulating faculty collaboration, and planning for the future.Originality/valueThis paper provides many fresh and practical ideas useful at an individual, department, or institutional level. The goal is not a specific type of institution or mode of operation. Instead, it the model is flexible and adaptable to creative initiatives of any scope. Ultimately, this article can contribute to revitalizing the ongoing dialog about higher education's future.
Business models and closed‐loop supply chains: a typology
Authors: Wells Peter , Seitz Margarete 
Published: January 2007

PurposeTo delineate typologies that capture the relationship between closed‐loop supply chains and value‐added business models, and thereby to suggest a research agenda for the transition to sustainable business.Design/methodology/approachDevelops four new theoretical categories or typologies of closed‐loop systems and applies them to the context of the automotive industry. Conceptual, rather than empirical.FindingsThat hybrid closed‐loop systems can be combined with innovative non‐linear value configurations to enable the transition to more sustainable production and consumption.Research limitations/implicationsIdentifies research agenda to explore how novel business models can integrate with various closed‐loop systems. Theoretical, but grounded in research into the automotive industry.Practical implicationsThat closed‐loop systems are best implemented outside traditional linear value added structures.Originality/valuePlaces closed‐loop systems at the heart of the (redesigned) business model rather than as an accessory that must be adapted to the demands of existing approaches. Suggests scholars should be part of this innovative process, not merely observers.
Towards the development of a novel taxonomy of knowledge management systems from a learning perspective: an integrated approach to learning and knowledge infrastructures
Authors: Lytras Miltiadis D. , Pouloudi Athanasia 
Published: January 2007

PurposeThe paper aims to discuss the critical issue of learning and knowledge convergence in knowledge‐intensive organizations, and to provide practical guidelines for effective strategies.Design/methodology/approachThe paper brings together previous research in knowledge management and provides a critique for the lack of integration of previous studies with learning, a key process for efficient knowledge management. Stemming from this critique, an integrative framework for knowledge management support from a learning perspective is proposed.FindingsThe major contribution is the framework for knowledge management support from a learning perspective, which can guide strategies of effective knowledge and learning management. This framework initiates an interesting discussion of technological issues that can enhance current knowledge management practices.Research limitations/implicationsThe taxonomy of knowledge management systems provides the basis for an extensive specification of knowledge management strategies. Further research could focus on an instrumental approach to the integrative framework suggested in this paper, to illustrate how it can be used to enhance the integration of learning processes and products in the knowledge management process.Practical implicationsThe paper is a very useful source of information and impartial advice for strategists, knowledge management officers and people interested in implementing learning and knowledge management in a knowledge‐intensive organization.Originality/valueThis paper presents a novel taxonomy of knowledge management systems from a learning perspective. Unlike previous literature on knowledge management, this paper makes an explicit claim for integrating knowledge management and learning activities and illustrates how the two can be jointly supported by various knowledge management systems.
The importance of intellectual capital reporting: evidence and implications
Authors: Burgman Roland , Roos Göran 
Published: January 2007

PurposeThis paper has two purposes: to identify and explain the major forces that are causing the increasing need for operational reporting and intellectual capital (IC) reporting for European companies; and to identify the necessary and sufficient conditions for operational and intellectual capital reporting if such reporting is to be meaningful for information users.Design/methodology/approachThe approach for this paper has been to examine relevant papers, reports, guidelines, compendiums, annual reports, opinions, submissions and legislation.FindingsEight determining forces are identified that make the basis of the case for the provision of operating and IC information: the long‐standing global dominance and growth of the US economy; the emergence of business models other than the value chain (especially the emergence of network businesses); the changing nature of stock exchanges; the influence of different investment fund types (mutual, pension and hedge funds); the roles of buy‐side and sell‐side analysts; global and European investment index development; rating agency activity; and financial reporting and corporate governance regime development.Practical implicationsThe eight forces are interdependent and immutable. Comprehensive operational and IC reporting are unavoidable. Accordingly, the authors propose that the necessary and sufficient conditions for adequate enterprise information reporting are: a legal requirement for mandatory operational and IC reporting and attendant regulatory framework(s) where the legal framework is based on the concept of neglect; key operating and IC resource status and activity performance definitions and metrics that reflect the enterprise's underlying business model(s); and (3) a mapping of the capitalized operational and IC investments that are by definition normally expensed to the financial report accounts.Originality/valueThe authors believe that no one has previously formally proposed a mandatory operational and IC reporting requirement; a legal reference frame of reference based on the legal concept of neglect; standard definitions for operational and IC performance metrics; a reference framework for information quality that is, inter alia, based on the consistency, comparability and comprehensiveness of reported metrics; and the requirement to map all capitalized IC resources back to the financial reports of the company.
A framework of intangible valuation areas and antecedents
Authors: Andreou Andreas N. , Green Annie , Stankosky Michael 
Published: January 2007

PurposeThe paper seeks to develop a list of operational knowledge assets as antecedents to a validated common taxonomy of intangible strategic value drivers.Design/methodology/approachQualitative data from focus groups was collected to validate a theory‐based list. The list contains the value generation activities (i.e. performance focus areas) and their respective critical success factors emerging from the interaction of eight validated intangible value drivers. Two primary questions were addressed at the focus groups: What performance focus areas does the organization need to focus on?; and What knowledge do employees need to leverage within each focus area? Data were analyzed using template analysis. Structural equation modeling using PLS was performed to develop a theory about the impact of the list of operational knowledge assets on intellectual capital and business performance measures.FindingsA validated list of knowledge assets called the list of operational knowledge assets (LOKA) was developed comprising 31 categories (i.e. critical success factors) grouped into seven value generating activities (i.e. performance focus areas). The thematic dimensions of each category surface internal views of a business that define the strategic and operational value drivers that are aligned with organizational performance.Research limitations/implicationsThe list is not an exhaustive one but rather a template that can be adapted based on the industry investigated. The scope of the study was focused on the high‐tech federal contractors in the USA. Therefore the results and related models of this study are generic in nature. Future research could focus applying the study on different environments (i.e. organizational, cultural, type of knowledge workers) and compare results.Practical implicationsThe paper could improve managers' understanding of the human capital drivers on performance and thus facilitate better resource allocation on human capital management practices, technology investments, process improvements and business intelligence functions.Originality/valueThe list of operational knowledge assets presents a first attempt in addressing the lack of understanding of the knowledge assets that managers need to leverage at the lowest level of operational granularity.