bluuebunny/crossref_metadata_2025_split huggingface dataset:
Cultural influences and conflict in organizational change in new entrepreneurial organizations in Ukraine
Authors: Conbere John P. , Heorhiadi Alla 
Published: July 2007

PurposeThe purpose of this case study is to examine a new entrepreneurial business in Kiev, Ukraine. The focus is the difference between employees' espoused values and their deep beliefs, which leads to conflict among and within employees.Design/methodology/approachA theory is proposed about the interaction of espoused values, theory‐in‐use and cultural beliefs. Observation and interviews with staff demonstrated that there was great effort to live out the new espoused values, and also that cultural beliefs hindered this effort.FindingsThe proposed theory was supported. The role of the leader in modeling the espoused values was seen to be important for the employees' ability to live up to the new espoused values, and deserves further research.Research limitations/implicationsLimitations include: replication of the study is needed before findings can safely be generalized. The capital city effect means the findings may apply to organizations in Kiev and not other Ukrainian cities.Practical implicationsThe implication of the study is that employees' theories‐in‐use may undermine change, even when employees affirm the change, and the modeling of the leader might be essential in order for employees to change their theories‐in‐use. This may apply in organizations beyond Ukraine.Originality/valueUnderstanding the impact of theory‐in‐use shaped by Ukrainian culture might be valuable for non‐Ukrainians doing business in Ukraine.
The perceived characteristics of irresolvable, resolvable and resolved intimate conflicts
Authors: Waite Miller Courtney , Roloff Michael E. 
Published: July 2007

PurposeThe paper seeks to investigate the characteristics of irresolvable interpersonal conflicts by comparing irresolvable conflicts to resolvable and resolved conflicts on each of Coleman's common social psychological factors associated with intractable conflicts.Design/methodology/approachUndergraduate students were randomly assigned to complete questionnaires about an irresolvable conflict, a resolvable conflict, or a resolved conflict. Participants reported on conflicts in romantic or parental relationships.FindingsThree of Coleman's factors distinguished irresolvable interpersonal conflicts: length of conflict; hopelessness; and resistance to resolution. Three factors did not: issue centrality; conflict pervasiveness; and motivation to harm.Research limitations/implicationsThe participants in this study were college undergraduates. Because we asked participants to report on conflicts in romantic or parental relationships, this study does not include irresolvable conflicts that might occur in other relationships. The measures employed in this study were self‐created and tested for the first time in this investigation. Future research should replicate this study with a more representative sample, focus on the role of communication or individual sense‐making processes, and investigate how, if ever, these conflicts end or are resolved.Practical implicationsThis study indicates that similarities exist between intractable and irresolvable interpersonal conflicts. However, irresolvable interpersonal conflicts in ongoing relationships have unique identifying processes associated relational maintenance despite conflict.Originality/valueTo the authors' knowledge, no other research has thoroughly investigated irresolvable interpersonal conflicts. Research on intractable conflicts provides some insight into these conflicts, but our preliminary results indicate that irresolvable interpersonal conflicts likely should not be categorized with other types of intractable conflicts.
Conflict and collaboration in headquarters‐subsidiary relationships
Authors: Tasoluk Burcu , Yaprak Attila , Calantone Roger J. 
Published: July 2007

PurposeThe paper seeks to explain the collaborative intent, trust development, and conflict resolution in a headquarters‐subsidiary relationship in a new product launch context in an emerging market.Design/methodology/approachGrounded theory development is employed through personal interviews with senior executives of selected multinational firms operating in Turkey.FindingsA major challenge in collaboration is convincing both parties to the dyad that the expertise of the other party is essential for effective collaboration.Research limitations/implicationsThe findings are based solely on looking at the subsidiary side of the subsidiary‐HQ dyad in a single country, which limits their generalizability. Since we did not interview the HQ side of this dyad, speculations made about the possible reactions of HQ personnel to subsidiary actions must be interpreted with caution.Practical implicationsThe perceptions of both parties play a far more important role than the facts or perceptions of just one party when it comes to relationships and conflict resolution. Both parties need to pay more attention to the possible causes of means incongruence and take perception gaps and the other side's needs and expertise into account when approaching collaboration and conflict resolution.Originality/valueAgency theory is extended to a multinational firm‐subsidiary context in order to suggest mechanisms for resolving conflict through increased communication, greater trust in each other's capabilities, and greater collaboration in meeting common challenges. A diagnostic and prescriptive framework and mechanisms are also offered through which disruptive conflict can be transformed into functional conflict and collaboration.
Jordanian managers' leadership styles in comparison with the International Air Transport Association (IATA) and prospects for knowledge management in Jordan
Authors: Sabri Hala 
Published: July 2007

PurposeThe research reported in this paper aims to examine the newer leadership styles and their implication for implementing knowledge management in Jordanian organizations. The research seeks to investigate Jordanian managers' leadership styles and then compare them with managers in other organizations with different cultures, such as the International Air Transport Association (IATA).Design/methodology/approachA survey of 120 managers from Jordan and IATA was undertaken using an established measurement instrument.FindingsResults revealed that meanwhile IATA managers preferred transformational rather than transactional leadership style, in Jordan, there was no clear preference for transactional or transformational style as both were being used. But when compared with IATA managers Jordanian managers showed more inclination towards transactional than transformational behaviors.Research limitations/implicationsLike other comparative research this study shares the limitation of likely sampling bias. Moreover, it did not take into account the political realities of conducting social science research in countries with long authoritarian histories, such as Jordan, which present the likelihood of further response bias.Originality/valueThe paper investigates the leadership styles of Jordanian managers. This has important implications for local as well as international corporations.
Competitive disadvantage and segment disclosure: evidence from Malaysian listed companies
Authors: Talha Mohammad , Sallehhuddin Abdullah , Mohammad Junaini 
Published: July 2007

PurposeThis paper seeks to investigate the level of competitive disadvantage experienced by Malaysian listed companies by disclosing segmental information as required by the new accounting standard on segments disclosure by Malaysian Accounting Standards Board.Design/methodology/approachA total of 116 Malaysian listed companies are included in the study. Their annual reports for financial year ended 2002 are the main sources. The dependent variable is competitive disadvantage, which is proxied by Total Performance Index. The independent variables are quality of segmental disclosure by employing weighted average correlation technique, size of companies, the use of stricter accounting standard and the choice of business segment or geographical segment as the primary segment. To examine the developed hypotheses of the study; a multivariate least square regression model is employed. The analysis is also supported by correlation technique.FindingsThe outcomes of the study indicate that competitive disadvantage exists by disclosing segments information but it is not significant. In addition, larger companies experience greater competitive disadvantage than smaller companies, more extensive segment disclosure standard leads to less competitive disadvantage and the state of competitive disadvantage is greater when geographical segment is disclosed as the primary segment.Research limitations/implicationsSince the standard allows the reporting companies to disclose their segment information based on internal structure of the organization, the potential existence of materiality judgement may distort the comprehensiveness of the outcome. In addition, the limited number of companies included in the final sample leads to a more cautious approach in generalizing the findings.Practical implicationsSince the new accounting standard governing segment disclosure in Malaysian environment took effect in 2002, the study is considered timely. It allows the relevant accounting bodies to continue monitoring the level of compliance among the listed companies towards the new standard and, more importantly, it permits further improvement of the standard given the level of competitive disadvantage that may be experienced by reporting companies.Originality/valueThe remarkable contribution of the study lies in its timely effort to investigate the potential competitive disadvantage suffered by reporting companies in the first year of the implementation of the new accounting standard governing segment disclosure.
Competitive balance implications for hospitals of innovations in networked electronic health records
Authors: Williams Scott David , Whittier Nathan C. 
Published: July 2007

PurposeThe purpose of this paper is to examine the implications of electronic health records (EHRs) for competitive balance among hospitals in the USA.Design/methodology/approachTo analyze the competitive balance implications of EHR networks on hospitals, the authors reviewed empirical, theoretical and practical literatures bearing on the problem.FindingsUS hospitals are increasingly facing decisions regarding whether, when and how to participate in networks of EHRs. EHRs can replace paper‐based medical records, improve the quality of patient care and decrease medical errors. EHRs also support product innovations such as e‐visits and online prescribing. Such a significant innovation will alter the competitive standing of many hospitals, some favorably and others unfavorably. Hospitals with dynamic capabilities, absorptive capacity and organizational designs that facilitate innovation will fair best.Practical implicationsHospitals can also utilize several strategies to increase their odds of improving their competitive positions as the industry adopts EHR networks. Examples include strategies involving new products, early entry into an EHR network, promotion of organizational learning, and management of social impacts of workflow changes.Originality/valueThe findings show which hospitals are most likely to embrace EHR networks, and how hospitals can best manage the adoption of EHR networks.
Development and prospects of internet banking in Bangladesh
Authors: Shah Alam Syed , Khatibi Ali , Solucis Santhapparaj A. , Talha Mohammad 
Published: July 2007

PurposeThe goal of this paper is to examine the development and prospects of internet banking in Bangladesh, which found that lack of infrastructure is the major issues for internet banking.Design/methodology/approachAn overview of newspaper reports, journal articles, workshops and presentations at the conference.FindingsBangladesh banks are still reluctant to use full internet base banking activities. Compared to private and foreign banks, nationalised commercial banks are far behind implementing internet banking system in banking transactions. Nationalised commercial banks provide ATM services with very few branches and also the computerised branches are very small except the foreign commercial banking.Originality/valueThis paper outlines the key internet banking trends and events in Bangladesh. Further, the research focuses on the issues that are related to internet banking and provides strategy and directions for the development of internet banking in Bangladesh.
Governments as human capital providers
Authors: Fincher Mark 
Published: July 2007

PurposeThe purpose of this paper is to provide an analysis of the case for governmental support of higher education access to further national competitiveness.Design/methodology/approachA review of previous literature is used to examine different academic disciplines that impact the relationship between higher education access and national competitiveness. These bodies of knowledge are used to synthesize a rationale for impacting competitiveness through educational policy.FindingsA coherent argument can be made that is strongly in support of governmental provision of relatively high levels of access to higher education.Research limitations/implicationsThe recommendations are general. A specific cost‐benefit analysis of educational policies is beyond the scope of this paper.Practical implicationsThis paper equips readers to explain why higher education access influences national competitiveness. While this point seems obvious to many who work in higher education, the connection is seldom made and often discounted among the general public. This paper can assist in informing the general public and those who represent them about the economic value of higher education.Originality/valueThis paper fills a gap that exists among the three academic fields of international trade, strategic management, and higher education policy.
Collectivism and expected benefits of knowledge management
Authors: Schulte William D. , Kim Young K. 
Published: July 2007

PurposeTo understand the role of national culture in knowledge management (KM), this study aims to examine whether workers of two different countries hold different expectations regarding KM.Design/methodology/approachThis study used field research to test hypotheses. Statistical analysis was performed to compare expectations of KM of knowledge workers in the USA and Taiwan.FindingsComparisons of KM expectations were performed on data. The results show that workers in the USA and Taiwan have significantly different levels of expectations regarding KM.Research limitations/implicationsDespite the limitations of mailed surveys, based on the results and high‐response rate, it appears that respondents in Taiwan have higher expectations from KM than their US counterparts.Practical implicationsDrawing from the research of Geert Hofstede and others, this study adds to our understanding of the relationships between national culture and KM by examining the differences between US and Taiwanese workers. These differences should be considered when KM strategies are formulated and implemented by international managers.Originality/valueMany previous studies examined the relationship between organizational culture and perceived benefits of KM. However, no major study was done to examine whether national culture plays a significant role in KM expectations. The results of the study make significant contributions in terms of theoretical and practical understanding of the relationships between national culture and KM.
Profiting from mega‐trends
Authors: Florin Dave , Callen Barry , Mullen Sean , Kropp Jeane 
Published: July 2007

PurposeUnderstanding the context surrounding a brand's role is paramount to knowing what drives consumers to want what they want. The purpose of this paper is to highlight eight mega‐trends that are currently influencing the consumers' world and, in turn, how marketers deliver brand messages.Design/methodology/approachThe integrated brand development and marketing firm, Hiebing, conducted secondary research to help define and identify the eight mega‐trends referenced in this paper. Since 1981, Hiebing has helped hundreds of clients find, design and deliver powerful communications that have increased brands' impact and profits.FindingsConsumers drive the universe. Not brands. Not products. Not businesses. And today's consumers are more sophisticated than ever at tuning out messages that do not resonate immediately with their own desires or needs. Relevancy – the role that a particular brand plays in consumers' lives – is what it is all about. Unless your brand plays a role that consumers value, you are wasting your time.Originality/valueThis paper identifies and elaborates on eight mega‐trends that are critical for marketers to understand. Staying current with them is the first step toward creating powerful communications between your targets and a brand that will withstand the test of time.
The time factor in re‐branding organizations: its effects on staff knowledge, attitudes and behaviour in UK charities
Authors: Hankinson Philippa , Lomax Wendy , Hand Chris 
Published: July 2007

PurposeAs staff are vital to successful re‐branding, particularly in the charity sector where restricted budgets limit reliance on external marketing, it is important to understand the impact of re‐branding on staff. This study aims to examine the effect of time on staff knowledge, attitudes and behaviour and, in addition, the interaction of time with seniority, tenure and level of support for re‐branding.Design/methodology/approachThe paper first explores the literature from both the for‐profit and non‐profit sectors. A quantitative study was undertaken in nine leading, UK charities that had re‐branded two, three and four years ago; n=345. The data were analysed using one‐way and two‐way ANOVAs.FindingsA negative relationship was found between time since re‐branding and the three constructs of knowledge, attitudes and behaviour. But this consistency was not mirrored by a consistency in the impact of interaction effects.Practical implicationsRe‐branding is not a one‐off event. To sustain its benefits, organizations need to re‐visit its outcomes on a regular basis to ensure staff retain new knowledge, remain positively motivated and maintain their recently adapted behaviours over time.Originality/valueThought to be the first empirical paper to explore the effects of re‐branding over time. Furthermore, the findings contradict those from the extant literature that claim that organizational change requires a “settling in” period. By contrast these findings suggest that the positive effects of re‐branding are best felt in the immediate wake of re‐branding and thereafter fade over time.
Gray marketing and its impacts on brand equity
Authors: Chen Hsiu‐Li 
Published: July 2007

PurposeThe purpose of this study is to investigate the impact of parallel importation on brand equity in high and low product involvement arrangements.Design/methodology/approachA 2 × 2 (authorized goods/gray‐marketed goods)×(high involvement/low involvement) between‐subjects experimental design is utilized; consumer electronics and ballpoint pens are examined.FindingsThe results of this empirical study show that source channel (authorized goods versus gray goods) has a significant impact on brand equity; among the five brand equity dimensions, consumers are most concerned about the difference in “perceived quality” between gray goods and authorized goods; given the levels of stimuli, sourcing channel stimuli are found to have more powerful effects than product involvement on consumer evaluations of brand equity.Practical implicationsMarketing implications of the study are as follows. For authorized agents: they could emphasize the “perceived quality” of their products in order to prevent market “squatting” from gray marketers. For manufacturers: authorized goods have a stronger effect on brand equity than gray goods; therefore, manufacturers could adapt the contents and packaging of their products to match consumption behavior in each different country to achieve the purpose of market segmentation and to prevent the products from being diverted. For gray marketers: they should not only emphasize the lower prices of their products, but also highlight their brand knowledge and the brand recognition and provide a valid and sensitive reflection of the brand's standing to their customers.Originality/valueThe most notable finding from this study may be that given the levels of stimuli, sourcing channel stimuli were found to have more powerful effects than product involvement on consumer evaluations of brand equity.
Logical brand management in a dynamic context of growth and innovation
Authors: Logman Marc 
Published: July 2007

PurposeThe aim of this paper is to propose a consistent framework that allows the brand manager to detect innovation/growth opportunities and risks.Design/methodology/approachThe paper is based on an extensive theoretical study of innovation and growth approaches combined with analysis of cases (Dell and Red Bull) and many practical examples. The different approaches are compared at three levels: the customer value, the process and customer segment level. It also uses principles of the logical brand management model, proposed in a JPBM (2004) article as a benchmark.FindingsThe paper shows that many frameworks still focus too much on the firm's perspective instead of the customer perspective. An approach is proposed in which growth and innovation starts from the customer value. It allows to detect potential opportunities and risks at a very detailed level.Research limitations/implicationsThe growth and innovation model proposed may be used in a business‐ to‐consumer and a business‐ to‐business context (as illustrated with the cases and examples).Practical implicationsContinuous adjustment of the customer value, by manipulating importance and satisfaction rates of different brand drivers leads to a continuous redefinition of contextual segments. In an effort to keep current customer segments and to attract new ones a balance must be sought continuously when adjusting the brand drivers. This kind of audit may also be perceived as a risk management approach for brand managers who want to evaluate innovation and growth options.Originality/valueThis paper “integrates” many innovation and growth approaches into “one” consistent approach.