A Systematic Review of Testing and Evaluation of Healthcare Applications of Large Language Models (LLMs)
Authors: Bedi Suhana , Liu Yutong , Orr-Ewing Lucy , Dash Dev , Koyejo Sanmi , Callahan Alison , Fries Jason A. , Wornow Michael , Swaminathan Akshay , Lehmann Lisa Soleymani , Hong Hyo Jung , Kashyap Mehr , Chaurasia Akash R. , Shah Nirav R. , Singh Karandeep , Tazbaz Troy , Milstein Arnold , Pfeffer Michael A. , Shah Nigam H. 
Published: April 2024

1AbstractImportanceLarge Language Models (LLMs) can assist in a wide range of healthcare-related activities. Current approaches to evaluating LLMs make it difficult to identify the most impactful LLM application areas.ObjectiveTo summarize the current evaluation of LLMs in healthcare in terms of 5 components: evaluation data type, healthcare task, Natural Language Processing (NLP)/Natural Language Understanding (NLU) task, dimension of evaluation, and medical specialty.Data SourcesA systematic search of PubMed and Web of Science was performed for studies published between 01-01-2022 and 02-19-2024.Study SelectionStudies evaluating one or more LLMs in healthcare.Data Extraction and SynthesisThree independent reviewers categorized 519 studies in terms of data used in the evaluation, the healthcare tasks (the what) and the NLP/NLU tasks (the how) examined, the dimension(s) of evaluation, and the medical specialty studied.ResultsOnly 5% of reviewed studies utilized real patient care data for LLM evaluation. The most popular healthcare tasks were assessing medical knowledge (e.g. answering medical licensing exam questions, 44.5%), followed by making diagnoses (19.5%), and educating patients (17.7%). Administrative tasks such as assigning provider billing codes (0.2%), writing prescriptions (0.2%), generating clinical referrals (0.6%) and clinical notetaking (0.8%) were less studied. For NLP/NLU tasks, the vast majority of studies examined question answering (84.2%). Other tasks such as summarization (8.9%), conversational dialogue (3.3%), and translation (3.1%) were infrequent. Almost all studies (95.4%) used accuracy as the primary dimension of evaluation; fairness, bias and toxicity (15.8%), robustness (14.8%), deployment considerations (4.6%), and calibration and uncertainty (1.2%) were infrequently measured. Finally, in terms of medical specialty area, most studies were in internal medicine (42%), surgery (11.4%) and ophthalmology (6.9%), with nuclear medicine (0.6%), physical medicine (0.4%) and medical genetics (0.2%) being the least represented.Conclusions and RelevanceExisting evaluations of LLMs mostly focused on accuracy of question answering for medical exams, without consideration of real patient care data. Dimensions like fairness, bias and toxicity, robustness, and deployment considerations received limited attention. To draw meaningful conclusions and improve LLM adoption, future studies need to establish a standardized set of LLM applications and evaluation dimensions, perform evaluations using data from routine care, and broaden testing to include administrative tasks as well as multiple medical specialties.Key PointsQuestionHow are healthcare applications of large language models (LLMs) currently evaluated?FindingsStudies rarely used real patient care data for LLM evaluation. Administrative tasks such as generating provider billing codes and writing prescriptions were understudied. Natural Language Processing (NLP)/Natural Language Understanding (NLU) tasks like summarization, conversational dialogue, and translation were infrequently explored. Accuracy was the predominant dimension of evaluation, while fairness, bias and toxicity assessments were neglected. Evaluations in specialized fields, such as nuclear medicine and medical genetics were rare.MeaningCurrent LLM assessments in healthcare remain shallow and fragmented. To draw concrete insights on their performance, evaluations need to use real patient care data across a broad range of healthcare and NLP/NLU tasks and medical specialties with standardized dimensions of evaluation.