bluuebunny/crossref_metadata_2025_split huggingface dataset:
Trends in mobile services in Finland 2004‐2006: from ringtones to mobile internet
Authors: Bouwman Harry , Carlsson Christer , Walden Pirkko , Molina‐Castillo Francisco J. 
Published: March 2008

PurposeThe purpose of this paper is to discuss the development in the Finnish telecommunication market and trends in actual and future user behavior with regard to three groups of mobile services. It is the authors' view that service characteristics cannot be ignored.Design/methodology/approachThe research is based on data collected over a period of three years using independent samples. To test the core of our conceptual model the study used structural equation modeling.FindingsThe analysis based on the data collected over three years shows that we cannot understand the actual and future use unless we take the subtleties and usability of services, i.e. the specific characteristics, and user values of the services involved, into account. The research clearly indicates that complementary services are dependent on positive attitudes towards mobile innovations and on perceived flexibility. Service composition is of critical importance to the success of 3G and beyond.Originality/valueThis paper is unique due to the fact that longitudinal data are presented concerning one of the most successful countries in Europe in terms of the adoption and use of advanced mobile services.
Christine Borgman and scholarly communication
Authors: Gorman G.E. 
Published: March 2008

PurposeThe purpose of this paper is to address the issue of scholarly communication.Design/methodology/approachThe paper discusses the problems of scholarly communication, focusing on the work of Christine Borgman.FindingsScholarship is living through turbulent times and one must engage with the challenges of the emerging scholarly infrastructure to contribute to a better infrastructure.Originality/valueThe paper provides a personal view of the import of Borgman's newest book,Scholarship in the Digital Age.
Web of Science and Scopus: a journal title overlap study
Authors: Gavel Ylva , Iselid Lars 
Published: March 2008

PurposeThe purpose of this research is to provide the scientific community with some quantitative data of relevance to the evaluation of two major citation databases. In addition, various aspects of the methodology of database coverage comparisons are discussed.Design/methodology/approachCalculations of the overlaps between the journal lists of Web of Science and Scopus and some other major scientific databases are presented.FindingsThe results provide some measures of the overall title coverage as well as the amount of unique material in the sources studied.Research limitations/implicationsThe journal title overlap calculations are based on journal lists provided by the database producers rather than searches in the databases themselves. Any inaccuracies in the lists may be reflected in the results. Also, the lists do not provide any information about the depth and consistency of the coverage. The nature of possible error sources is discussed.Originality/valueThe methodology chosen allows comparatively quick comparisons between the contents of databases. This makes it suitable for analysis of trends in database coverage.
Bridging the gap between anonymous e‐mail and anonymous web browsing
Authors: Tillwick Heiko , Olivier Martin S. 
Published: March 2008

PurposeThis paper aims to propose an anonymous web‐browsing protocol that harnesses some of the advantages of store‐and‐forward anonymity solutions whilst retaining some of the interactive properties of web browsing. Anonymity research on high latency, store‐and‐forward mediums such as e‐mail have led to comparatively well‐researched anonymity technologies. However, similar achievements have proven to be more difficult for low‐latency communications such as web browsing.Design/methodology/approachA review of existing anonymity solutions notes the advantages of mix technologies versus the advantages offered by Onion Routing. A solution is presented that features a combined approach of both solutions.FindingsThe proposed protocol differentiates between web requests and web responses – a request is treated as a store‐and‐forward message whilst the response is handled as a data stream.Originality/valueThe solution described can be used by existing anonymous web browsing solutions in order to improve the level of anonymity whilst minimising the overhead of anonymously distributing web content.
Determinants of web site information by Spanish city councils
Authors: Gandía Juan L. , Archidona Maria C. 
Published: March 2008

PurposeThe purpose of this research is to analyse the web sites of large Spanish city councils with the objective of assessing the extent of information disseminated on the internet and determining what factors are affecting the observed levels of information disclosure.Design/methodology/approachThe study takes as its reference point the existing literature on the examination of the quality of web sites, in particular the provisions of the Web Quality Model (WQM) and the importance of content as a key variable in determining web site quality. In order to quantify the information on city council web sites, a Disclosure Index has been designed which takes into account the content, navigability and presentation of the web sites. In order to contrast which variables determine the information provided on the web sites, our investigation bases itself on the studies about voluntary disclosure in the public sector, and six lineal regressions models have been performed.FindingsThe empirical evidence obtained reveals low disclosure levels among Spanish city council web sites. In spite of this, almost 50 per cent of the city councils have reached the “approved” level and of these, around a quarter obtained good marks. Our results show that disclosure levels depend on political competition, public media visibility and the access to technology and educational levels of the citizens.Practical implicationsThe strategy of communication on the internet by local Spanish authorities is limited in general to an ornamental web presence but one that does not respond efficiently to the requirements of the digital society. During the coming years, local Spanish politicians will have to strive to take advantage of the opportunities that the internet offers to increase both the relational and informational capacity of municipal web sites as well as the digital information transparency of their public management.Originality/valueThe internet is a potent channel of communication that is modifying the way in which people access and relate to information and each other. The public sector is not unaware of these changes and is incorporating itself gradually into the new network society. This study systematises the analysis of local administration web sites, showing the lack of digital transparency, and orients politicians in the direction to follow in order to introduce improvements in their electronic relationships with the public.
Wikipedia and academic peer review
Authors: Black Erik W. 
Published: March 2008

PurposeThe purpose of this paper is to engage in a thought experiment, exploring the use of Wikipedia or similar content‐malleable systems for the review and dissemination of academic knowledge.Design/methodology/approachBy looking at other sources, the paper considers the current state of the academic peer‐review process, discusses Wikipedia and reflects on dynamic content creation and management applications currently in use in academia.FindingsThe traditional peer review process must be updated to match the rapid creation and diffusion of knowledge that characterises the 21st century. The Wikipedia concept is a potential model for more rapid and reliable dissemination of scholarly knowledge. The implications of such a concept would have a dramatic effect on the academic community.Originality/valueThis paper promotes a radical idea for changing the methods by which academic knowledge is both constructed and disseminated.
General patterns of tag usage among university groups in Flickr
Authors: Angus Emma , Thelwall Mike , Stuart David 
Published: March 2008

PurposeThe purpose of this research is to investigate general patterns of tag usage and determines the usefulness of the tags used within university image groups to the wider Flickr community. There has been a significant rise in the use of Web 2.0 social network web sites and online applications in recent years. One of the most popular is Flickr, an online image management application.Design/methodology/approachThis study uses a webometric data collection, classification and informetric analysis.FindingsThe results show that members of university image groups tend to tag in a manner that is of use to users of the system as a whole rather than merely for the tag creator.Originality/valueThis paper gives a valuable insight into the tagging practices of image groups in Flickr.
Google Scholar revisited
Authors: Jacsó Péter 
Published: March 2008

PurposeThe purpose of this paper is to revisit Google Scholar.Design/methodology/approachThis paper discusses the strengths and weaknesses of Google Scholar.FindingsThe Google Books project has given a massive and valuable boost to the already rich and diverse content of Google Scholar. The downside of the growth is that significant gaps remain for top ranking journals and serials, and the number of duplicate, triplicate and quadruplicate records for the same source documents (which Google Scholar cannot detect reliably) has increased.Originality/valueThis paper discusses the strengths and weaknesses of Google Scholar.
Knowledge management practices in facilities organisations: a case study
Authors: Pathirage Chaminda , Haigh Richard , Amaratunga Dilanthi , Baldry David 
Published: March 2008

PurposeThe paper's purpose is to identify the key knowledge variables within a facilities management (FM) environment and to develop an understanding of how FM knowledge is generated and utilised within FM organisations.Design/methodology/approachThe paper includes a review of literature on, underlying trends in FM, knowledge management (KM) in general, and current status of KM in FM and outcomes of three expert interviews with two academics and a practitioner who had extensive knowledge and experience with FM organisations. A case study approach was followed in order to apply the intellectual capital framework to map the knowledge variables within the FM context.FindingsThis paper highlights the main findings of the literature, expert interviews and the case study. The research recognised the intellectual capital framework as the means of identifying KM variables within the FM context. It reported the current practices of the case study organisation, strengths and weaknesses in relation to management of facilities knowledge. Literature, expert interviews and case study findings provided the basis in developing the KM maturity stages: recognition of importance, formulation of strategy, implementation of techniques, and evaluation of performance; relating to three components of the intellectual capital.Originality/valueFM knowledge is at a primitive stage of development and its terrain is largely unexplored. While the relevancy and potential value of KM is recognised, its application to the specifics of facilities operations is poorly developed. This study explores the management of knowledge within FM considering the strategic importance of facilities operations within the core organisational setting.
A performance management framework for healthcare facilities management
Authors: Liyanage Champika , Egbu Charles 
Published: March 2008

PurposeTo propose a framework for performance management in facilities management (FM) services in hospitals. Herein, particular attention has been given to domestic services under the area of FM.Design/methodology/approachThe discussions of the paper are based on findings of a mixed methodology approach, i.e. combination of qualitative and quantitative methods. The data sets obtained from mixed methods were subjected to rigorous qualitative and statistical analyses.FindingsA comprehensive performance management framework (PMF) is presented in this paper. The developed PMF is clear, cohesive and can be well understood by all levels of managers and staff. It is well supported by the overall goals of control of healthcare associated infections in domestic services and uses a balanced set of key performance indicators and measures to benchmark the results with one another. The PMF developed gives due cognisance to FM (specifically to domestic services). The successful implementation of this PMF, however, needs careful consideration of a host of challenges, which can impinge on staff and process performances.Originality/valueThe findings and the developed PMF presented in this paper highlight some of the significant issues relating to the FM services in hospitals, making the paper an original and valuable one.
Maintenance risk reduction for effective facilities management
Authors: Chandrashekaran Anand , Gopalakrishnan Bhaskaran 
Published: March 2008

PurposeInsufficient investment in facilities management organizations lead to postponement of major repairs and replacements of facilities. Lack of centralized information within an organization on the assessment of deficiencies and conditions in the facilities causes these projects to be carried out at the cost of critical replacements and repairs. This paper aims to describe a facilities condition assessment methodology and a tool.Design/methodology/approachIn this paper, the physical condition and maintenance deficiencies of heating ventilation and air conditioning (HVAC) type of equipment are assessed at its component level using failure checkpoints. The existing conditions of six cooling towers located at West Virginia University were assessed at the component level and an overall condition score was generated by the tool.FindingsThe tool helped to assess checkpoints on the components and identify the potential risk component and its impact.Research limitations/implicationsWhen facilities managers initiate this structured assessment methodology based on a periodic frequency, the facilities availability and life is maximized apart from reducing overall risk.Practical implicationsThe contributions of this paper include the use of a common and comprehensive methodology for HVAC physical condition assessments and risk assessment of component failure impact.Originality/valueThis paper eliminates the most evident scoring limitations in the literature such as “equal numbers or ties,” “summation of lower priority scores exceeding the higher priority score,” and the need for a “cost estimator.” A unique formula was determined for the scoring technique.
Healthy investments in HVAC systems
Authors: 't Hooft Egbert , Roelofsen C.P.G. 
Published: March 2008

PurposeThe purpose of the paper is to demonstrate that it is completely rational to invest in climate installations for offices designed on the highest comfort category.Design/methodology/approachBy means of a study on a building model it is proved that the benefits of a higher comfort category outweigh the costs of the additional investment, with marginally higher energy costs for cooling.FindingsDepending on the type of climate installation and the comfort class, the additional investment costs can be recovered within six month to two years, due to a higher level of comfort and raised productivity.Originality/valueThe relationship between the thermal environment and productivity makes it possible to design on the basis of productivity improvement, resulting in a comfortable working environment and a consistent financial advantage for the organisation. If the indoor environment is henceforth assessed in the context of comfort and productivity, the participants in the housing process who are generally less interested in the aspects mentioned above will eventually incorporate investments in the quality of the workplace in their objects (in connection with the ability to sell and lease real‐estate).
Meeting the challenges of global resourcing
Authors: Wilson Frances 
Published: March 2008

PurposeThe purpose of this paper is to provide human resources (HR) practitioners with a guide to international resourcing.Design/methodology/approachThis paper uses research from The Future of HR in Europe: Key Challenges through 2015 report and the Chartered Institute of Personnel and Development's annual Recruitment, Retention and Turnover Survey 2007. It also uses case studies from the NHS and Standard Chartered Bank to demonstrate this research. This paper explores international resourcing, demographics and the role of HR in tackling skills shortages in Europe.FindingsThis paper finds that managing talent is the most challenging issue facing employers in Europe. As the world becomes increasingly joined up through globalization companies are looking to source and deploy talent on a global basis.Research limitations/implicationsThe paper is not an exhaustive list of research and all of the publications apart from the research from the European Association for Personnel Management are from the UK, which perhaps limits its usefulness elsewhere.Practical implicationsThe paper provides a useful resource for employers and HR departments who are using or are looking to use international resourcing.Originality/valueThis paper demonstrates the value of HR in attracting, retaining, and rewarding employees on a global basis.
Line management competence: the key to preventing and reducing stress at work
Authors: Donaldson‐Feilder Emma , Yarker Jo , Lewis Rachel 
Published: March 2008

PurposeWork‐related stress is a major concern for employers, and the UK Health and Safety Executive has introduced Management Standards for employers to support them in managing stress in the workplace. Managers have a key role to play in minimizing stress‐related risks for their staff. Management behavior has a direct impact on staff well‐being – managers can prevent or cause stress in those they manage. Managers also act as “gatekeepers” to their employees' exposure to stressful working conditions and are vital to the identification and tackling of stress in the workplace. This means that managers need to understand what behaviors they should show in order to manage their employees in a way that minimizes work‐related stress. New research has identified management behavior/competencies that prevent and reduce stress at work and this paper aims to present this.Design/methodology/approachThe first phase of this research involved interviews with nearly 400 employees and managers, and focus groups with over 50 human resources (HR) professionals. They were asked for their views on what manager behaviors are important, in terms of behaviors that are effective and behaviors that are ineffective for managing stress in staff.FindingsThe behaviors identified were grouped into themes to create a framework of 19 management “competencies” for preventing and reducing stress at work.Originality/valueThe resulting competency framework can be incorporated into managers' management approach, into HR practices such as training, selection and appraisal of managers and into other stress management activities in order to manage stress at work more effectively.
The business benefits of flexible working
Authors: Thomson Peter 
Published: March 2008

PurposeFlexible working is a key contributor to business success but is often categorised by the human resource (HR) function as a “family friendly” benefit. If it is introduced strategically it can make a major contribution to the bottom line and to the credibility of HR. this paper aims to look at flexible working and its business benefits.Design/methodology/approachThis paper provides an overview of flexible working and its benefits, with the latter demonstrated through business and individual case studies, and puts forward a model for strategic implementation.FindingsThe East Riding of Yorkshire made substantial measurable improvements to the level of service through the introduction of flexible working and turned a department around from failure to award‐winning in a period of two years. Individuals at Vodafone are successfully finding a work/life balance using flexible working options.Originality/valueA well‐managed project plan is required to ensure successful execution of a pilot and the implementation of new working practices across the organisation. The model for strategic implementation in this paper provides a best practice tool.
Outsourcing brings Interdean to the technology forefront
Authors: Kernohan Paul 
Published: March 2008

PurposeThe purpose of this case study feature is to demonstrate how technology outsourcing can bring efficiencies and benefits to human resources (HR), once the right solution and provider are selected.Design/methodology/approachThe paper follows the selection and implementation path followed by an international organisation – Interdean International Relocation – moving from an inefficient outsourced payroll system to a technology‐based payroll and HR solution that has resulted in efficiency gains.FindingsThe case study feature highlights the implementation steps and resources that made the transfer from one system to another a success. It also shares the gains that can be made once these steps and resources are in place, and the right solution and provider are selected.Research limitations/implicationsThe case is based on one organisation's experiences.Originality/valueThe paper shows how technology outsourcing can bring efficiencies and benefits to HR.
The fine line of absence management
Authors: Hayday Sue 
Published: March 2008

PurposeThis article is based on the recently published report, Managing Sickness Absence in the Police Service: A Review of Current Practices, which was commissioned by the Home Office and the Health and Safety Executive. It aims to use this to inform approaches to reducing the number of days lost to ill health in the police forces in England and Wales.Design/methodology/approachThe research involved focus groups and interviews with over 300 police staff and officers in a representative sample of seven police forces. The report is based on an in‐depth analysis of absence management in the case study forces and presents the views of all levels of staff.FindingsThe findings identify the clear themes and issues that are vital for the effective management of absence in the police forces, but these insights are also clearly relevant to all organisations.Practical implicationsThe key messages from the research are that absence management requires a mix of approaches to support the vast majority who are genuinely sick and to deter the small minority whose absence is not health‐related. A good clear absence policy is essential but not sufficient. It must be supported by reliable data that are presented in an understandable format. Wider issues also need to be considered, such as the actual causes of absence so that appropriate solutions are provided. The key player in all this is the line manager who must be confident in their role, well trained and capable of using their discretion in managing their staff who are absent.Originality/valueThe paper identifies the clear themes and issues that are vital for the effective management of absence in the police forces which can also be applied to other organisations.