bluuebunny/crossref_metadata_2025_split huggingface dataset:
Managing clinical failure: a complex adaptive system perspective
Authors: Matthews Jean I. , Thomas Paul T. 
Published: June 2007

PurposeThe purpose of this article is to explore the knowledge capture process at the clinical level. It aims to identify factors that enable or constrain learning. The study applies complex adaptive system thinking principles to reconcile learning within the NHS.Design/methodology/approachThe paper uses a qualitative exploratory study with an interpretative methodological stance set in a secondary care NHS Trust. Semi‐structured interviews were conducted with healthcare practitioners and managers involved at both strategic and operational risk management processes.FindingsA network structure is revealed that exhibits the communication and interdependent working practices to support knowledge capture and adaptive learning. Collaborative multidisciplinary communities, whose values reflect local priorities and promote open dialogue and reflection, are featured. The main concern is that the characteristics of bureaucracy; rational‐legal authority, a rule‐based culture, hierarchical lines of communication and a centralised governance focus, are hindering clinical learning by generating barriers.Practical implicationsLocally emergent collaborative processes are a key strategic resource to capture knowledge, potentially fostering an environment that could learn from failure and translate lessons between contexts. What must be addressed is that reporting mechanisms serve not only the governance objectives, but also supplement learning by highlighting the potential lessons in context. Managers must nurture a collaborative infrastructure using networks in a co‐evolutionary manner. Their role is not to direct and design processes but to influence, support and create effective knowledge capture.Originality/valueAlthough the study only investigated one site the findings and conclusions may well translate to other trusts – such as the risk of not enabling a learning environment at clinical levels.
Post bureaucracy and the politics of forgetting
Authors: Harris Martin , Wegg‐Prosser Victoria 
Published: June 2007

PurposeThe purpose of this paper is to investigate the imputed “fall” and subsequent “reinvention” of the BBC during the 1990s, relating a managerialist “politics of forgetting” to the broader ideological narratives of “the post bureaucratic turn”.Design/methodology/approachThe paper draws on a wide range of primary and secondary sources, combining case study analysis with long‐term historical perspectives on organisational change.FindingsThe paper shows the ways in which public sector professionals contested “post bureaucratic” pressures for marketisation and organisational disaggregation.Originality/valueThe paper shows the ways in which large‐scale technological, regulatory and organisational change was mediated by cultural continuities and recurrent “surges” of managerial control.
The division of the subject and the organization: a Lacanian approach to subjectivity at work
Authors: Arnaud Gilles , Vanheule Stijn 
Published: June 2007

PurposeThe purpose of this conceptual paper is to discuss the relevance of Lacanian psychoanalysis for thinking on organizational functioning and organizational change.Design/methodology/approachFirst, the authors discuss basic Lacanian ideas with regard to the notion of the unconscious and its discursive status and with respect to the crucial difference between the ego and the subject. Subjectivity is linked to the notion of the lack. The authors then address implications of Lacanian theory for thinking about and intervening in organisations.FindingsIt is argued that the non‐satisfying nature of work needs to be recognised, that organizational intervention entails an intervention on discourse, and that subjectivity is an issue to be recognized in the context of organizational functioning.Originality/valueIn discussing the implications of this point of view, the authors address the possibility of a psychoanalytic ecology of human resources.
Music as a metaphor for organizational change
Authors: Mantere Saku , Sillince John A.A. , Hämäläinen Virpi 
Published: June 2007

PurposeTo explore a musical metaphor in making organizational change a potentially pleasurable experience to participants.Design/methodology/approachThe paper begins by challenging ideological assumptions behind classical change metaphors. To build an alternative, the paper employs musical semiotics to understand the core dimensions in a musical experience.FindingsThe paper discusses the dynamics of tension and resolution in the different dimensions of musical experience.Originality/valueThe discussion regarding the dynamics of tension and resolution in musical experience helps the reader to make sense of how an individual organizational member can understand, structure and control the experience of organizational change.
Leadership in management education and development: criteria for quality decisions
Authors: Rausch Erwin 
Published: June 2007

PurposeThe purpose of this paper is to show how focus on decisions can enhance management education and especially those aspects that pertain to their impact on stakeholders.Design/methodology/approachThe paper reports on use of the model in public and private organizations.FindingsThe paper suggests that emphasis on criteria (guidelines) for quality decisions would contribute significantly to making leadership topics in management education and development more practical. It offers a tentative model consisting of guidelines in the form of six questions. The model could serve as foundation for research and the development of other models that might better suit the respective needs of decision makers in different environments. The paper points out that the model is comprehensive and solidly based on the literature. A scenario is analyzed with the use of the model to show its practical application and benefits.Practical implicationsThe model is intended to provide practical use and application of leadership and motivation theories in management and private life.Originality/valueThe paper represents a refinement of a model that has been used widely in seminars and organizations.
A new look at logistics business performance: intellectual capital perspective
Authors: Jim Wu Yen‐Chun , Huei Chou Ya 
Published: June 2007

PurposeThe purpose of this study is to empirically explore the causal relationships between human capital, structure capital, and customer capital (CC) with intellectual capital (IC) in the logistics industry.Design/methodology/approachFactor analysis and path analysis were conducted on 27 major third‐party logistics providers in Europe and America.FindingsThe findings of the study show that human capital, structure capital, and CC have a positive association with IC performance. Also, IC performance does not differ between regions.Originality/valueThis paper takes a novel approach to look at the “intangible” logistics performance from the IC perspective by proposing a preliminary research model based on existing literature and empirical data.
Shopping for pleasure? Shopping experiences of Hungarian consumers
Authors: Millan Elena S. , Howard Elizabeth 
Published: June 2007

PurposeTo examine shopping motives and behaviour in shopping centres in Hungary, which has seen rapid and recent development in its retail structure. To explore whether the level of hedonic shopping value derived by consumers is less pronounced than in more developed market economies, and to develop a taxonomy of patterns of shopping behaviour which may establish a baseline for future research in the country.Design/methodology/approachThe data were collected through a mall intercept survey of 355 shoppers at seven large shopping centres in five major cities in Hungary.FindingsHungarian consumers tend to approach shopping as work, despite the rapid development of the retail industry in the country. Four shoppers' segments are identified using cluster analysis: relaxed utilitarians, strict utilitarians, committed shoppers and browsers.Practical implicationsGiven the emphasis of Hungarian consumers on product‐related shopping motives and that they make most of their purchase decisions prior to their mall visit, marketing campaigns should be focused on providing information about retailers' offers beforehand. Social and recreational appeals for attracting consumers to the mall may not work well.Originality/valueThe study contributes to the growing body of cross national research on shopping behaviour by shedding light on the shopping motives and experiences of Hungarian consumers. The consumer segments uncovered are of value to both local and international retailers.
Roles of interfirm information systems in supply chain management
Authors: Kärkkäinen Mikko , Laukkanen Sanna , Sarpola Sami , Kemppainen Katariina 
Published: June 2007

PurposeThe purpose of this study is to investigate how and for what purposes companies use interfirm information systems (IS) in supply chain management (SCM). Further, the drivers for the different uses of interfirm IS are investigated.Design/methodology/approachTwo a priori constructs – the roles of interfirm IS in SCM and the drivers for interfirm IS use in SCM – are derived from the prior research. The case study approach is applied to analyze empirical data collected from 16 Finnish companies in order to assess the validity of the constructs.FindingsThe findings suggest that the proposed three categories – transaction processing, supply chain planning and collaboration, and order tracking and delivery coordination – represent well the different types of interfirm IS uses in SCM. Further, the findings suggest that the drivers behind these different categories of interfirm IS use differ.Practical implicationsThe different purposes for which interfirm IS can be used in the management of supply chains are demonstrated. Further, the reasons for adopting interfirm IS for the different purposes are shown to vary and not to be as self‐evident as anticipated in the prior research.Originality/valueThe study addresses the lack of empirical research on how companies actually use IS in managing supply chain activities. It also contributes to the extant knowledge on the factors that drive companies to use IS in specific ways in their SCM efforts.
Numerical simulation of natural convection in a partitioned enclosure using PDQ method
Authors: Kahveci Kamil 
Published: June 2007

PurposeThis paper seeks to investigate the effect of a heat conducting vertical partition in an enclosure on natural convection heat transfer and fluid flow using the polynomial‐based differential quadrature (PDQ) method.Design/methodology/approachThe PDQ method with the non‐uniform Chebyshev‐Gauss‐Lobatto grid point distribution given below is used to transform the governing equations into a set of algebraic equations. After numerical discretization, the resulting algebraic equations are solved by the successive over‐relaxation iteration method.FindingsIt is found that the average Nusselt number decreases towards a constant value as the partition is distanced from the hot wall towards the middle of the enclosure. Furthermore, with decreasing thermal conductivity ratio, the average Nusselt number first increases and passes a peak point and then begins to decrease. The average heat transfer rate exhibits little dependence on the width of the partition in the range taken into consideration in this study for the thickness of the partition.Originality/valueThis study offers more knowledge on natural convection in partitioned enclosures.
Geometry effects on conjugate natural convection heat transfer in vertical eccentric annuli
Authors: El‐Shaarawi Maged A.I. , Mokheimer Esmail M.A. , Jamal Ahmad 
Published: June 2007

PurposeTo explore the effect of the annulus geometrical parameters on the induced flow rate and the heat transfer under the conjugate (combined conduction and free convection) thermal boundary conditions with one cylinder heated isothermally while the other cylinder is kept at the inlet fluid temperature.Design/methodology/approachA finite‐difference algorithm has been developed to solve the bipolar boundary‐layer equations for the conjugate laminar free convection heat transfer in vertical eccentric annuli.FindingsNumerical results are presented for a fluid of Prandtl number, Pr=0.7 in eccentric annuli. The geometry parameters of NR2 and E (the fluid‐annulus radius ratio and the eccentricity, respectively) have considerable effects on the results.Practical implicationsApplications of the obtained results can be of value in the heat‐exchanger industry, in cooling of underground electric cables, and in cooling small vertical electric motors and generators.Originality/valueThe paper presents results that are not available in the literature for the problem of conjugate laminar free convection in open‐ended vertical eccentric annular channels. Geometry effects having been investigated by considering fluid annuli having radii ratios NR2=0.1 and 0.3, 0.5 and 0.7 and four values of the eccentricity E=0.1, 0.3, 0.5 and 0.7. Moreover, practical ranges of the solid‐fluid conductivity ratio (KR) and the wall thicknesses that are commonly available in pipe standards have been investigated. Such results are very much needed for design purposes of heat transfer equipment.
Managing diversity in academic organizations: a challenge to organizational culture
Authors: Barbosa Íris , Cabral‐Cardoso Carlos 
Published: June 2007

PurposeThe purpose of this paper is to look at the way higher‐education institutions are responding to the challenges of an increasingly diverse academic force and the extent to which organizational culture welcomes and values diversity, thus allowing the university to benefit from talented people with diverse backgrounds.Design/methodology/approachThe study was conducted in a Portuguese university. Data were collected from 45 interviews with faculty members from different backgrounds and affiliations.FindingsThe organization studied is failing to promote equal opportunities policies and to manage the increasingly diverse academic workforce. Behavioural pressures to conform and parochial and inward looking attitudes appear to prevail. Values‐in‐use and artefacts seem to reflect the assimilation ideals. National origin came out as the key diversity issue. The integration of foreign academics is left to the individuals concerned and little effort is made to accommodate and to take advantage of their unique contribution.Originality/valueThe paper provides an in‐depth account of subtle discriminatory mechanisms faced by non‐native academics in a university that does not value diversity.
Interview with Celia de Anca
Authors: by Rachel Brown Interview 
Published: June 2007

PurposeThis paper aims to provide an interview with Celia de Anca on corporate diversity.Design/methodology/approachThe paper provides an interview with Celia de Anca exploring the background to and impact of her book Managing Diversity in the Global Organization coauthored by Antonio Vásquez.FindingsCelia de Anca provides views and opinions about the managing diversity in organizations.Originality/valueThe paper provides an insightful interview with Celia de Anca.
High‐low context cultures and price‐ending practices
Authors: Nguyen Adam , Heeler Roger M. , Taran Zinaida 
Published: June 2007

PurposeRetail prices ending in 0, 5 (even ending), and 9 (odd ending) are common in western countries. The purpose of this paper is to explain variances in odd versus even ending practices in western versus non‐western countries, using Hall's high‐low context construct.Design/methodology/approachA survey of web‐posted prices in ten countries is conducted.FindingsRelative to their counterparts in low context, western cultures, consumers in high context, non‐western cultures may be less prone to the illusion of cheapness or gain created by odd endings, and more likely offended by such perceived attempts to “fool” them. Thus, odd endings are predicted to operate at a higher level of value significance to consumers, and to occur less frequently relative to even endings, in high than low, context cultures. Data support the predictions.Research limitations/implicationsAdditional empirical studies are recommended to further test the proposed theory.Practical implicationsWestern firms need to be cautious when replicating odd ending practices in non‐western markets. Even ending is a “safer” pricing format. Odd endings, if used, should convey cheapness or gain that is more “real”.Originality/valueThe research results indicate that the results of western‐based consumer research cannot be treated as universally applicable. The high‐low context theory supplements prior theories for price ending patterns in non‐western countries, and those based on perceptions and affect in the west. The study also demonstrates the usefulness of the web method in international pricing research.
Changing paradigms: managed learning environments and Web 2.0
Authors: Craig Emory M. 
Published: June 2007

PurposeThe purpose of this paper is to understand how emerging technologies and Web 2.0 services are transforming the structure of the web and their potential impact on managed learning environments (MLS) and learning content management systems (LCMS).Design/methodology/approachInnovative Web 2.0 applications are reviewed in the paper to explore how they incorporate a new paradigm, reshaping the web as an electronic platform for social networks, where users share, edit and collaborate on the publication of content.FindingsThe paper finds that, in this rapidly changing environment, educators need to consider the implications of these developments for the current design of the LCMS. An emerging generation of users influenced by social networking experiences and empowered to create, publish, appropriate and redistribute content may find the structures of the LCMS traditional and inflexible in contrast with the user‐centered approach of Web 2.0 services. This fundamental shift in the experience of the digital environment in the social world will require innovative solutions, including broad institution‐wide dialogues on the role of organizations in a Web 2.0 environment, innovative approaches to faculty training, a new emphasis on the role of faculty as learners in a rapidly changing environment, and rethinking the underlying architecture of the LCMS model.Research limitations/implicationsThe recent emergence of these new developments and the essentially fluid nature of these innovations on the web suggest that the conclusions here remain essentially speculative in nature.Originality/valueThis paper identifies a critical challenge in the integration of technology into the teaching‐learning environment and the re‐evaluation of the role of a vendor‐specific enterprise LCMS in the design of e‐learning facilities.
Challenges and lessons learned: moving from image database to institutional repository
Authors: Piorun Mary E. , Palmer Lisa A. , Comes Jim 
Published: June 2007

PurposeThe purpose of this paper is to chronicle the Lamar Soutter Library's effort to build an educational image database, and how the project developed into an institutional repository.Design/methodology/approachThe paper is divided into three phases and highlights the organizational, political, technological and resource issues that are unique to a specialized library with a medium‐sized staff, lacking the resources of a traditional university campus. The case concludes with a list of barriers and facilitators to success and a summary of lessons learned.FindingsThe paper finds that a library with limited staff, funding, and systems development resources can initiate and support an institutional repository. Facilitators of success include clear lines of authority, a strong champion, and the appropriate technology for the project.Originality/valueThis paper serves as an example to libraries that are in the beginning phases of developing an institutional repository by discussing the barriers to and facilitators of success.
Developing an institutional repository: Cranfield QUEprints – a case study
Authors: Bevan Simon J. 
Published: June 2007

PurposeThe purpose of this paper is to describe the development of the Institutional Repository at Cranfield University – Cranfield QUEprints (http://dspace.lib.cranfield.ac.uk).Design/methodology/approachThe paper describes the methodologies involved in acquiring research output, and covers advocacy strategies, policies, and also provides data on cost and usage.FindingsThe Cranfield QUEprints is a managed repository where the archiving is undertaken by library staff. This has proved to be a successful method of acquiring research outputs and increasing content. Selected methods of persuading academics to contribute to the IR, including personal contact, and marketing information, have also proved successful.Research limitations/implicationsThat the report is specific to an institution, but provides experiences that will be generally applicable.Originality/valueThe paper provides reassurance that, when it comes to populating an institutional repository, an alternative method to self‐archiving can be successful and cost‐effective. It is hoped that the descriptions provided in the paper will provide encouragement to institutions currently without an IR that there are no insurmountable barriers to the development of such a system.
User‐centered evaluation of information: a research challenge
Authors: Raban Daphne R. 
Published: June 2007

PurposeThis paper sets out to present the concept of the value of information, review the descriptive, rational, social and behavioral approaches for assessing the value of information, and explain why user‐centered rather than information‐centered evaluations are the most relevant.Design/methodology/approachThe paper starts by highlighting the main facets and market characteristics which influence the value of information. Next, four approaches to assessing the value of information are explained, including a discussion of advantages and limitations of each approach. The approaches reviewed include descriptive, rational, social and behavioral research. Finally, an information value assessment recommendation is given and a theoretical framework is offered.FindingsThe descriptive approach is useful in raising new angles for theory development. The rational approach assumes that the value is inherent in information and offers models that describe how information should be valued. The social perspective suggests that markets are enhanced by social activity. The behavioral aspect teaches that value perception changes by person and circumstance and is a key influence on information markets.Originality/valueThis paper offers a concentrated multi‐dimensional theoretical basis on a topic of central importance to anyone interested in Internet research, information consumption and production. Theory offered here constitutes a basis for a large number of potential empirical research endeavors.