bluuebunny/crossref_metadata_2025_split huggingface dataset:
Exploring the relationship between gender and career outcomes for social scientists
Authors: Gallivan Michael , Benbunan‐Finch Raquel 
Published: June 2008

PurposeThe paper seeks to provide a structured review of the literature on gender and scholarly career outcomes in the social sciences and discuss its relevance to research on IS scholarship, in order to guide researchers who seek to conduct studies on the role of gender in academic IS careers.Design/methodology/approachThe authors review the literature to identify all published studies that compare (or theorize about) various academic career outcomes for men and women in the social sciences.FindingsIn comparing the literature from the IS field with other social science disciplines, the authors conclude that gender has been entirely overlooked in studies of IS scholars' publication patterns and other career outcomes. Propositions are developed for researchers in order to guide future studies that examine the relationship between gender and academic career outcomes.Research limitations/implicationsThe paper focuses on studies that compare research productivity and other career outcomes for men and women in social science disciplines. Studies in other disciplines such as engineering, physical sciences, arts and humanities, are omitted. Studies that focus on women only or studies that examine the general antecedents to scholarly outcomes but which ignore gender are also excluded.Practical implicationsThis paper seeks to open up a discussion of gender as a valid issue for investigation regarding career outcomes for IS scholars. The authors seek to motivate other researchers to examine whether women are achieving parity in the IS academic field.Originality/valueThis paper provides a comprehensive, structured literature review to systematically study whether gender plays a role in research productivity and other career outcomes for IS scholars.
Online distribution strategies and competition: are the global hotel companies getting it right?
Authors: Gazzoli Gabriel , Gon Kim Woo , Palakurthi Radesh 
Published: June 2008

PurposeThe internet has significantly changed the ways hotels distribute and price their products. The imminent success of online intermediaries caused financial problems for hotel chains since online travel agencies offered better prices than the hotel brand websites. The existing literature on hotel online distribution has focused on pricing strategies and room availability issues for different segments of hotels. This paper, however, aims to compare online room prices of global hotel chains across online distribution channels and their own brand websites.Design/methodology/approachBy using only the internet, 2,800 room rates were collected and analyzed. Descriptive statistics such as means and percentage were used to answer the research questions. Personal interviews with a CEO of an e‐business company and an area revenue director of a global hotel chain were conducted to confirm our findings and to gain additional insights in the related issues.FindingsDescriptive statistics indicated that US properties are doing a much better job than their international partners in regards to “best rate guarantee,” “rate parity,” and room availability across online channels. Rate consistency still remains a problem within US properties.Research limitations/implicationsA limitation of this study is the use of convenience sampling methods, sample size, and currency conversion instruments.Originality/valueFindings of this study would benefit revenue managers, general managers, hotel owners, and corporate brand managers to make decisions and to formulate new policies concerning their online distribution, revenue, and brand optimization strategies.
How do the preferences of online buyers and browsers differ on the design and content of travel websites?
Authors: Law Rob , Bai Billy 
Published: June 2008

PurposeThe issue of perceptions between buyers who have made online purchases and browsers who have browsed websites on the quality of travel websites is rarely, if ever, investigated by tourism and hospitality researchers. This paper aims to report on a study that examined these two groups of users' perceived importance of the factors that contribute to content richness and ease of use of travel websites. In addition, it seeks to study these users' level of satisfaction and purchase intention.Design/methodology/approachA total of 862 international travelers were interviewed in Hong Kong International Airport in October 2005.FindingsEmpirical findings indicated that travel website users viewed quality factors important, and they were generally satisfied with travel websites. Although these website users had a positive view for purchase intention in the long term, there existed significant differences between the two groups of users in all attributes of customer satisfaction and purchase intention. Most importantly, research findings showed that travel website quality factors were positively correlated to customer satisfaction, which in turn, was significantly correlated to purchase intention.Research limitations/implicationsThe generalization of this research is limited by its time scope and sample size.Originality/valueThis paper should be of interest to tourism and hospitality practitioners as well as academic researchers to better understand e‐consumers' behavior.
Hospitality workplace problems and poor training: a close relationship
Authors: Poulston Jill 
Published: June 2008

PurposeThis paper seeks to examine common hospitality problems with the aim of identifying relationships between them, and the central issue.Design/methodology/approachSelf‐completed questionnaires were used to collect data from hospitality students and employees, and analyses of variance used to identify relationships between the problems, and isolate the central issue.FindingsThe paper finds that poor training is associated with workplace problems, and improving training is likely to reduce problems such as under‐staffing and theft.Research limitations/implicationsThe collection of data on exact lengths of employment would have facilitated a more rigorous analysis of the causes and effects of staff turnover and is recommended for future studies of training and turnover.Practical implicationsInvestment in training is recommended even when turnover is high, as training reduces workplace problems.Originality/valueThis study focuses on the relationships between problems, rather than investigating them in isolation, facilitating an holistic approach to solving staff turnover.
A network perspective on managing stakeholders for sustainable urban tourism
Authors: Timur Seldjan , Getz Donald 
Published: June 2008

PurposeThis study aims to examine the current network of inter‐relationships of stakeholders representing government, the community and the tourism and hospitality industry, and their perceptions of critical stakeholders in destination development.Design/methodology/approachWhile the network analysis enabled examination of the interconnectedness of stakeholders, the stakeholder approach identified the critical stakeholders in destination development. These two approaches helped determine how the existing relationship structures of destination stakeholders might influence sustainable destination development.FindingsThe destination marketing/management organizations (DMOs) and stakeholders with access to or possession of critical resources have the highest centrality in urban destinations. In all three clusters, local government and DMOs are perceived to hold the greatest legitimacy and power over others in destination development. It is also found that there is a lack of “bridges” between the three clusters of industry, government and the community.Research limitations/implicationsThe study demonstrates the use of a network analysis methodology as a potential tool for researchers and managers in examining destination stakeholder relationships.Practical implicationsDMOs, hotels and attractions stakeholders have the most crucial roles in achieving inter‐stakeholder collaboration for sustainable destination development, particularly because the many and diverse industry actors trust or depend on them.Originality/valueThere are very few studies that have applied both network and stakeholder perspectives to destinations to examine the structure of inter‐stakeholder relationships and the potential influence of this relational structure on sustainable destination development.
A survey method for identifying key drivers of guest delight
Authors: Crotts John C. , Pan Bing , Raschid Andrew E. 
Published: June 2008

PurposeKey drivers of guest delight are attributes that have a surprise value and a direct relationship with customers' repeat visit intent and thus a business' overall success. It is an important strategic task to determine what those critical attributes are. The aim of this paper is to provide a method for identifying those key drivers that contribute to guest delight.Design/methodology/approachThe authors adopted two survey questions from Pritchard and Havitz to obtain liked and disliked service attributes, and two additional questions to identify the delighted and highly satisfied guests as measured by their overall satisfaction and intent repeat visit. Drawing from a sample of guests to a food and wine festival, this research purports a simple but inherently useful tool to identify key drivers of guest satisfaction and delight through four survey questions.FindingsThe four questions could be an economic and useful way to discover the key drivers of guest delight. The questions and their further analysis method evoke personally meaningful responses from guests, at both the micro and macro levels, that have practical implications for managers.Research limitations/implicationsThis paper used a survey of festival visitors to test the method. Further testing on other types of travel and service surveys need to be conducted.Originality/valueThis research clearly adds new knowledge to the present body of hospitality and tourism literature by providing a simple and economic way to measure key drivers of visitor satisfaction; it also offers managerial implications for practitioners to improve their service quality.
Screw cap or cork? Keeping tags fresh (and related matters)
Authors: Medeiros Norm 
Published: June 2008

PurposeThe purpose of this paper is to comment on the excitement caused by release of On the Record, the final report of the Working Group (WG) on the Future of Bibliographic Control.Design/methodology/approachThe paper highlights areas of the WG report that have particular relevance to the author.FindingsConvergence of enriched catalogs, WorldCat Local, and federated tools, along with the Library of Congress' decisions vis‐à‐vis the WG report will have a significant impact on libraries this year.Originality/valueThis paper provides a snapshot of a memorable moment in time.
Library as virtual abbey
Authors: Fox Robert 
Published: June 2008

PurposeThe purpose of this paper is to explore the current state of the text encoding initiative (TEI) community and suggests directions in which that community should strive based on recommendations from experts in the field.Design/methodology/approachLooks at the history of, the present state of and future of TEI.FindingsThis column is simply exploratory, and examines issues regarding the TEI and the TEI consortium.Practical implicationsTEI is a very robust and expressive markup language used in the analysis of literature in the humanities fields. The community is encouraged to take proactive steps to ensure TEI as a viable markup language for the next 20 years, at least.Originality/valueThis column examines the enormous contribution that TEI has made to the humanities fields and explores ways in which the usage of TEI, even by non‐experts, can be expanded in order to enrich scholarship.
ITIL: a framework for managing digital library services
Authors: Cervone Frank 
Published: June 2008

PurposeThe purpose of this paper is to provide an overview of the Information Technology Infrastructure Library (ITIL) framework and its relevance to digital library projects and operations.Design/methodology/approachThis paper describes the ITIL framework.FindingsThe use of the ITIL has been pervasive in the corporate environment, particularly in the UK. With the release of version 3 of the library, the use of the library is expected to grow and expand into newer areas, such as digital library infrastructure management.Originality/valueThis paper fills a gap in the digital library management literature by exploring the applicability of the ITIL framework as a means for more effectively developing and delivering services in IT organizations that support digital libraries.
Electronic theses and dissertation (ETD) repositories
Authors: Yiotis Kristin 
Published: June 2008

PurposeThe purpose of this paper is to introduce the electronic theses and dissertation (ETD) repository as a subset of local institutional digital repositories. The paper discusses the originating institutions and organizations including Virginia Tech Initiative, the Networked Digital Library of Theses and Dissertations, the United Nations Educational, Scientific, and Cultural Organization and the United States Department of Education.Design/methodology/approachThis paper is informational in nature and explores the topic of ETD repositories. It provides information relevant to academic and digital librarians interested in including an ETD repository in their institution's digital library. The paper discusses interoperability among repositories and the Open Archives Initiative Protocol for Metadata Harvesting. The paper discusses issues related to ETD repositories including intellectual property rights, publishers' views of ETDs as prior publications, plagiarism issues, development costs, and long‐term preservation issues.FindingsIt was found that library administrators who implemented ETD repositories at various universities adapted their models to the needs of their institutions and their graduate students. ETD administrators made decisions about implementation models and software and hardware infrastructure in terms of human and technical resource allocation.Practical implicationsThe paper argues that ETD repositories benefit students and universities by enhancing graduate education, expanding graduate research, increasing a university's visibility, and instructing students, faculty, administration, and librarians about digital technology.Originality/valueThe value of this paper for digital and academic librarians concerned with EDT repositories is in providing a historical overview, a discussion of the benefits, and a review of the issues involved with implementing an ETD repository at their institution.
Digitizing criminals: web delivery of a century on the cheap
Authors: Belcher Ellen , Sexton Ellen 
Published: June 2008

PurposeThe purpose of this paper is to present the process, challenges and lessons learned from carrying out a small digital project to create a web resource of unique historic materials related to crime in New York City. All aspects of digital project management are discussed, including selection, infrastructure, budgeting, workflow and delivery.Design/methodology/approachExperiences from project administration, including management of a combination in‐house and outsourced digitization and metadata are discussed. Formation and management of the resulting web resource is explained, which is the product of a creative amalgamation of commercial and open source software. Challenges encountered are presented with suggestions for practical solutions and considerations for future projects.FindingsThis grant‐funded pilot project presented foreseen and unforeseen problems. Lessons learned and solutions suggesting best approaches for a small‐scale digitization project are presented here.Practical implicationsIn this paper best practices and suggestions for managing a small digital project are presented, including financial, staffing and technical considerations.Originality/valueUnlike many other discussions that focus on management of large institutional projects, this study presents an incremental approach for small‐scale digitization projects. Presented here are practical uses of available applications for establishing project infrastructure to sustain and continue growth of digital content for small institutions.
An analysis of the factors influencing success of bank‐issued micropayment system in Taiwan
Authors: Kheng Tan Wee , Chen Shih‐Kuo 
Published: June 2008

PurposeThe point of sale (POS) e‐micropayment program is undergoing a revival in Taiwan. Local banks are co‐operating with organizations which have existing captive markets to issue e‐wallet smart cards. Such co‐operation reflects the restriction imposed by Taiwan's Banking Act and the very high density of convenience stores in Taiwan. The paper aims to help researchers and the program's operators to understand the dynamics influencing such a revival.Design/methodology/approachAn extended Post‐acceptance Model of IS Continuance incorporating network externality is used and the roles of factors such as perceived usefulness and network externality are determined through hypothesis testing.FindingsThe study shows that these programs have good potential to succeed even though consumers' choice on whether transport‐related or convenience store‐related card has highest potential to succeed differs in different parts of Taiwan. Network externality cannot be ignored and contributes to Taiwan consumers' choice on the program which has the highest potential to succeed.Practical implicationsThe paper's findings clearly advise the program's operators that their priority is to get more outlets to participate in these programs.Originality/valueThe paper shows how external factors such as regulatory restriction, retail structure affect the program's development and how the roles of network externality are subsequently affected.
The influence of strategy‐making types on IT alignment in SMEs
Authors: Kyobe Michael 
Published: June 2008

PurposeThe purpose of this paper is to evaluate and compare the influence of three strategy‐making modes (planned, adaptive and entrepreneurial) on IT‐business strategy alignment in small to medium‐sized enterprises (SMEs).Design/methodology/approachEmpirical research using a questionnaire was conducted. In total, 108 SME owners and managers participated in the study and the data were analysed using quantitative techniques.FindingsThe planned mode provided better results as predicted. Each strategy‐making mode was found to influence certain specific aspects of alignment and performance. For instance the planned mode ensures better understanding of business and IT objectives and provides high growth sales. The adaptive mode encourages participation of stakeholders in planning and improves communication and staff productivity. The entrepreneurial mode can facilitate immediate revision of plans in organizations operating in dynamic and competitive environment.Research limitations/implicationsMany factors influencing alignment were excluded. Second, the study was conducted in only three provinces and excluded the views of staff and IT personnel. These limit generalization of findings.Practical implicationsAssistance in planning and access to support programmes are necessary. Understanding the impact of SME characteristics can also assist the government in prioritizing resource allocations and focusing development programmes. The inconclusive results of this study, the impact on alignment of practices such as corporate governance, use of the balanced scorecard, and affirmative action should be researched further.Originality/valueThis was the first attempt to investigate the relationship between strategy‐making practices and IT alignment in South African SMEs. It provides empirical evidence confirming that these practices influence specific aspects of alignment and performance. SME managers can adopt the approach used to identify practices that ensure better alignment.
Peer‐to‐peer online communities for people with chronic diseases: a conceptual framework
Authors: Stockdale Rosemary 
Published: June 2008

PurposeThis paper aims to examine peer‐to‐peer online communities for people with chronic diseases in order to present a conceptual framework that identifies the needs of members. This framework aims to improve understanding of the role of these communities in the enhancement of people's self‐management of chronic disease care.Design/methodology/approachA conceptual framework is drawn from the literature and tested against three illustrative case studies using an ethnographic approach. Taking an objective perspective, the data were examined against the proposed framework. The iterative cycle of qualitative analysis supported reflection through the ongoing observation of the case communities over several months.FindingsThe research underpins identification of members' needs as presented in the framework. It finds that the constructs of the shared space provide a context for the identified needs of members which are revised to reflect the findings. Social needs are broadened to include the powerful influences of communication through self‐expression, spiritual support and advocacy. Hedonic needs are found to play a significant role in continued participation.Practical implicationsImproved management of chronic disease care benefits both the patient and a range of stakeholders concerned with delivery of care services. Greater recognition of the identified needs of online community members supports the capability to improve the effectiveness of healthcare delivery.Originality/valueThis research provides a framework for enhancing the ability of online communities to empower patients. It identifies specific needs of members and presents a conceptual framework to facilitate continuing research in this significant area.