bluuebunny/crossref_metadata_2025_split huggingface dataset:
Does parent satisfaction with a childcare provider matter for loyalty?
Authors: Keiningham Timothy L. , Aksoy Lerzan , Andreassen Tor W. , Estrin Demitry 
Published: January 2007

PurposeThe purpose of this study is to investigate the relationship between parent satisfaction and child retention at a childcare provider.Design/methodology/approachThe survey data used in the analyses involves a sample size of 1,003 respondents, all clients of a regional childcare provider in the USA. Logistic regression was used to test the propositions.FindingsThe results indicate that parent satisfaction is most important to child retention when the child is very young (birth to one year of age). As children increase in age, however, parent satisfaction becomes increasingly less predictive of children's continued enrollment at a childcare facility.Research limitations/implicationsOne of the limitations of this research is that it tests the propositions within a single firm. Future research should attempt to replicate these findings across several childcare providers.Practical implicationsEmphasizing improvements in different attributes for different age groups has implications for increasing retention for childcare providers, in addition to ultimately increasing the satisfaction of parents.Originality/valueWhile all would agree that childcare services are of extremely high importance (at both a national and individual level), no research to date has examined the role of parent satisfaction to the continued enrollment of a child at a childcare facility. Our findings show that the presumed relationship between satisfaction and retention varies greatly by the age of child.
Movie theaters' suicide‐by‐advertising with income from abusing customers
Authors: Rotfeld Herbert Jack 
Published: January 2007

PurposeThe purpose of this article is to examine US cinema audiences' reactions to advertising. Cinema advertising and other failures of customer relations management by movie exhibitors explains how consumers are discouraged from going to a cinema to see newly released movies. To avoid commercials, consumers increasingly turn to VCR rentals, DVD purchases and computer downloads, all of which feed production company profits at the expense of the movie theater owners.Design/methodology/approachHistorical observations on the origins and growth of cinema advertising in the USA, coupled with notes on the overall decline of the cinema viewing experience.FindingsCinema advertising swiftly grew from “underused” to commonplace in the early 1980s, while losing track of theater owners' early concerns for potential harm to the viewing experience for ticket purchasers. The presence of advertising is not in itself the cause for consumer dislike of the theater experience, but the increasing quantity of messages are often poorly written or produced, previously seen by audiences ad nauseam on television and written for a small target group of cinema audiences while boring or offending the rest.Practical implicationsThere are limits to consumer tolerance of ambush media vehicles, and a failure to take this consumer abuse into account contributes to a loss of customers. In a similar vein, over commercialization of over‐the‐air radio encourages consumers to use subscription systems, satellite radio or other forms of in‐car entertainment. Increasing television advertising clutter is a major factor in declining ratings for programs, as well as decreased attention to advertising messages by audiences that remain.Originality/valueA call to action for movie theaters to see ticket sales as a function of factors other than the appeal of the latest blockbusters, with overuse of advertising discouraging repeat customers.
Government information at Lied Library
Authors: Skarl Susie , Yunkin Michael , Skeers Timothy 
Published: January 2007

PurposeTo provide a case study focusing on efforts Lied Library has undertaken in collection development and management, space utilization, electronic access, web site revisions, and staff training in government publications.Design/methodology/approachThe construction of and move into Lied Library have coincided with major developments in the production and dissemination of federal, state and local government publications and other information products. Among them is a trend away from print publications and toward “born‐digital”, electronic‐only publications. At the same time, space utilization issues have become even more critical in the new building. This article will explore the ways in which these developments and the new technologies available both within Lied Library and elsewhere are shaping the management and use of the print collections, collection development practices and bibliographic control of government information and public access.FindingsThis article highlights activities that have been undertaken over the past two years in Lied Library to make the government information collection more user‐friendly.Research limitations/implicationsThe article only highlights activities that have been undertaken at UNLV Libraries regarding government information resources, not on developments and challenges in other parts of the UNLV Libraries.Practical implicationsThis article provides a useful case study focusing on one academic library's attempt to make government information resources more accessible to both library staff and users.Originality/valueThis article highlights and identifies Lied Library's experiences in making government information more accessible to both staff and patrons and discusses issues such as storage, evaluating the collection, cataloging, training staff and users, and revising the government information web site. Libraries may be able to use similar techniques in making their government resources more accessible to clientele.
Digitizing special collections: to boldly go where we've been before
Authors: Michel Peter 
Published: January 2007

PurposeAims to present issues related to digitization in the context of the historical role and purpose of academic special collections.Design/methodology/approachPresents a comparison of current issues related to digitization to historical issues related to the management of traditional print special collections.FindingsThe current issues are not new. Technology has not dramatically altered the role of special collections in academic libraries.Research limitations/implicationsBased on personal observation and experience and an awareness of issues, but essentially a personal viewpoint.Practical implicationsMay provide non‐special collections librarians with a better understanding of, or different perspective on, the popular notion of “digitizing special collections” and of special collections historically and generally.Originality/valueThis is the viewpoint of an experienced head of special collections, a trained academic historian, and someone who has been involved in a number of digital projects.
Ramping up assessment at the UNLV Libraries
Authors: Brown Jeanne 
Published: January 2007

PurposeSets out to describe the development of an assessment program at UNLV Libraries and current assessment activities.Design/methodology/approachAssessment activities are first placed in organizational context, distinguishing between assessment initiated by departments, and assessment done library‐wide. Common expressions of resistance to assessment are noted, followed by the library and campus context relating to assessment. The impact of technology and of the LibQual+ survey is discussed.FindingsAssessment activities at UNLV Libraries have strengthened and diversified over the last several years, thanks to several factors including the guidance of its dean, the development of technology and human infrastructure, the impact of implementing the LibQual+ survey, and other factors. Signs of its place in the Libraries can be seen in the Libraries' Strategic Plan and a recent review of the Strategic Plan's effectiveness and continued relevance.Practical implicationsProvides insight into the factors affecting the implementation of an assessment program.Originality/valueThis article is useful to those interested in the formation of a “culture of assessment.”
Integrating thesaurus relationships into search and browse in an online photograph collection
Authors: Dalmau Michelle , Floyd Randall , Jiao Dazhi , Riley Jenn 
Published: January 2007

PurposeSeeks to share with digital library practitioners the development process of an online image collection that integrates the syndetic structure of a controlled vocabulary to improve end‐user search and browse functionality.Design/methodology/approachSurveys controlled vocabulary structures and their utility for catalogers and end‐users. Reviews research literature and usability findings that informed the specifications for integration of the controlled vocabulary structure into search and browse functionality. Discusses database functions facilitating query expansion using a controlled vocabulary structure, and web application handling of user queries and results display. Concludes with a discussion of open‐source alternatives and reuse of database and application components in other environments.FindingsAffirms that structured forms of browse and search can be successfully integrated into digital collections to significantly improve the user's discovery experience. Establishes ways in which the technologies used in implementing enhanced search and browse functionality can be abstracted to work in other digital collection environments.Originality/valueSignificant amounts of research on integrating thesauri structures into search and browse functionalities exist, but examples of online resources that have implemented this approach are few in comparison. The online image collection surveyed in this paper can serve as a model to other designers of digital library resources for integrating controlled vocabularies and metadata structures into more dynamic search and browse functionality for end‐users.
Experiments in academic social book marking with Unalog
Authors: Chudnov Daniel , Barnett Jeffrey , Prasad Raman , Wilcox Matthew 
Published: January 2007

PurposeThe purpose of this paper is to introduce the Unalog software system, a free and open source toolkit for social book marking in academic environments.Design/methodology/approachThe history, objectives, features, and technical design of Unalog is presented, along with a discussion of planned enhancements.FindingsThe Unalog system has been very useful for information sharing among members of the digital library community and a group of beta testers at Yale University, leading its developers to plan several new features and to capitalize on opportunities for integration with other campus systems.Originality/valueThis paper describes a freely available toolkit, which can be used to provide new services through libraries to academic communities, and how those new services might be enhanced by merging the potential they offer for easier information sharing with long‐standing practices of librarianship.
Open Journal Systems
Authors: Willinsky John 
Published: January 2007

PurposeTo provide an insider's review of the journal management and publishing software, Open Journal Systems (OJS), from the Public Knowledge Project, which the author directs at the University of British Columbia.Design/methodology/approachThe paper outlines the history, development, and features of OJS, including some of the experimental aspects, as well as early research results and work underway, on which it is based.FindingsOJS (http://pkp.sfu.ca/ojs) is an open source solution to managing and publishing scholarly journals online, which can reduce publishing costs compared to print and other traditional publishing processes. It is a highly flexible editor‐operated journal management and publishing system that can be downloaded for free and installed on a local web server.Originality/valueOJS has been designed to reduce the time and energy devoted to the clerical and managerial tasks associated with editing a journal, while improving the record keeping and efficiency of editorial processes. It seeks to improve the scholarly and public quality of journal publishing through a number of innovations, from making journal policies more transparent to improving indexing.
Using open source to provide remote patron authentication
Authors: Wrosch Jackie 
Published: January 2007

PurposeTo develop an open‐source remote patron authentication system to replace a problematic, proprietary vendor product.Design/methodology/approachFunctional requirements were developed using the vendor product as a model with additional requirements determined by the libraries planning to use the application. Using PHP on Apache web server with a connection to our ILS database on Sybase, a flexible system that can be configured to the local libraries requirements was created.FindingsOverall, the new system has been welcomed and the most widespread problems we encountered have been resolved. Most importantly though, using an in‐house system empowers libraries to introduce enhancements and bug fixes as soon as possible and not rely on a vendor's schedule for doing so.Research limitations/implicationsA project like this would not be possible if the ILS database was proprietary and inaccessible from other, open‐source technologies like PHP or the data structures were not published.Practical implicationsThe remote patron authentication system is only one possible use of these technologies. Other applications using ILS data could be developed.Originality/valueUsing PHP with Apache and a connection to the ILS database, the necessary functionality was retained and added other features that improved reliability, configurability and cross‐browser usage. By embracing this approach, the authors also retained control on its future development and improvement.
Creating digital library collections with Greenstone
Authors: Witten Ian H. , Bainbridge David 
Published: January 2007

PurposeThe purpose of this paper is to introduce Greenstone and explain how librarians use it to create and customize digital library collections.Design/methodology/approachThrough an end‐user interface, users may add documents and metadata to collections, create new collections whose structure mirrors existing ones, and build collections and put them in place for users to view.FindingsFirst‐time users can easily and quickly create their own digital library collections. More advanced users can design and customize new collection structuresOriginality/valueThe Greenstone digital library software is a comprehensive system for building and distributing digital library collections. It provides a way of organizing information based on metadata and publishing it on the Internet or on removable media such as CD‐ROM/DVD.
Taking pro‐action
Authors: Holden Hugh A. , Deng Margaret 
Published: January 2007

PurposeThe purpose of the article is to gauge reaction to the implementation of a wireless laptop lending program in a university library before it actually became operational and wireless access itself became available.Design/methodology/approachThis online survey consisted of 22 multiple choice questions that all Monmouth University students and employees were invited by e‐mail to answer.FindingsThe vast majority of responses came from students, and most of them were ready for wireless access in the library and across campus. Several re‐emphasized in text their desire to log‐on to the network with their own laptops.Research limitations/implicationsThe survey ran for only two weeks, and yet, because tabulation was done by hand, a response rate ten times greater would have made our method impracticable.Practical implicationsThis kind of survey is comparatively easy and fast to implement. It lends itself to follow‐up surveys to measure the success of a wireless computer program or other technological development, including the possible effects on user attitude.Originality/valueThis study was original in that it took place just before a wireless laptop‐lending program was activated. Tightly focused online surveys with a limited number of questions can help librarians anticipate issues not considered or sufficiently emphasized earlier, or quickly assess the impact wireless access is having.
A statewide metasearch service using OAI‐PMH and Z39.50
Authors: Kaczmarek Joanne , Chiat Naun Chew 
Published: January 2007

PurposeThe purpose of this paper is to describe the Illinois LSTA grant‐funded project, “Yellow Brick Roads: Building a Digital Shortcut to Statewide Information”. The project investigated the feasibility of unified searching across library holdings, digitization projects, and online state government information through use of the Open Archives Initiative Protocol for Metadata Harvesting (OAI‐PMH) in tandem with the Z39.50 protocol through application of the Z39.50/OAI Gateway Profile.Design/methodology/approachThe project proceeded through the construction of a metasearch service model based on the Z39.50/OAI Gateway Profile. Technical obstacles encountered during the construction of this demonstration service were noted, as were potential solutions. The evaluation of the Z39.50/OAI harvesting component of the Gateway Profile was conducted by means of a questionnaire of vendors providing Z39.50 servers to the Illinois Regional Library Systems.FindingsThe established technology platform provided by the University of Illinois Open Archives Initiative (OAI) Metadata Harvesting Project proved to be adequate to data sets of this size and character. However, the project concluded that the Z39.50/OAI Gateway Profile could not be deployed because of limitations in the functionality of typical Z‐servers.Research limitations/implicationsThe project concentrated on the technical aspects of building such a service model rather than on the usability of the interface or on questions of interoperability at the metadata level, such as to what extent the vocabularies used by the different metadata communities was compatible.Originality/valueThe project's findings indicate that more labor intensive, or less timely, processes of aggregating records than that envisaged by the Z39.50/OAI approach will continue to be necessary. However, further investigation of hybrid approaches hold promise.
Similar interest clustering and partial back‐propagation‐based recommendation in digital library
Authors: Gao Kai , Wang Yong‐Cheng , Wang Zhi‐Qi 
Published: January 2007

PurposeThis purpose of this paper is to propose a recommendation approach for information retrieval.Design/methodology/approachRelevant results are presented on the basis of a novel data structure named FPT‐tree, which is used to get common interests. Then, data is trained by using a partial back‐propagation neural network. The learning is guided by users' click behaviors.FindingsExperimental results have shown the effectiveness of the approach.Originality/valueThe approach attempts to integrate metric of interests (e.g., click behavior, ranking) into the strategy of the recommendation system. Relevant results are first presented on the basis of a novel data structure named FPT‐tree, and then, those results are trained through a partial back‐propagation neural network. The learning is guided by users' click behaviors.
Using screen capture software for web site usability and redesign buy‐in
Authors: Goodwin Susan 
Published: January 2007

PurposeThe purpose of this article is two‐fold: to provide guidance on how to present persuasive web site redesign presentations to library stakeholders; and to introduce screen capture software as an effective and persuasive tool for usability studies to both record data and promote redesign recommendations to library stakeholders.Design/methodology/approachIncludes a review of the literature summarizing effective techniques used to create persuasive presentations and recounts how Camtasia Studio, Techsmith's screen capture software, was employed by the Usability Committee at Texas A&M University Libraries to record usability tests and present the committee's redesign recommendations to library administration and staff.FindingsScreen capture software in conjunction with effective presentations can have a positive impact on library‐wide buy‐in for web site redesign initiatives.Originality/valueWill be of interest to usability committees who want to streamline data recording and distribution techniques, as well as provide colleagues with a more compelling “data‐rich” option for the presentation of findings.
Digital libraries of the future – and the role of libraries
Authors: Castelli Donatella 
Published: January 2007

PurposeThe purpose of this article is to introduce the digital libraries of the future, their enabling technologies and their organisational models.Design/methodology/approachThe paper first discusses the requirements for the digital libraries of the future, then presents the DILIGENT infrastructure as a technological response to these requirements and, finally, it discusses the role that libraries can play in the organisational framework envisioned by DILIGENT.FindingsDigital libraries of the future will give access to a large variety of multimedia and multi‐type documents created by integrating content from many different heterogeneous sources that range from repositories of text, images, and audio‐video, to scientific data archives, and databases. The digital library will provide a seamless environment where the co‐operative access, filtering, manipulation, generation, and preservation of these documents will be supported as a continuous cycle. Users of the library will be both consumers and producers of information, either by themselves or in collaborations with other users. Policy ensuring mechanisms will guarantee that the information produced is visible only to those who have the appropriate rights to access it. The realisation of these new digital libraries requires both the provision of a new technology and a change in the role played by the libraries in the information access‐production cycle.Practical implicationsDigital libraries of the future will be core instruments for serving a large class of applications, especially in the research field.Originality/valueThe paper briefly introduces one of the most innovative technologies for digital libraries, and it discusses how it contributes to the realisation of a novel digital libraries scenario.
e‐Science and its implications for the library community
Authors: Hey Tony , Hey Jessie 
Published: January 2007

PurposeThe purpose of this article is to explain the nature of the “e‐Science’ revolution in twenty‐first century scientific research and its consequences for the library community.Design/methodology/approachThe concepts of e‐Science are illustrated by a discussion of the CombeChem, eBank and SmartTea projects. The issue of open access is then discussed with reference to arXiv, PubMed Central and EPrints. The challenges these trends present to the library community are discussed in the context of the TARDis project and the University of Southampton Research Repository.FindingsIncreasingly academics will need to collaborate in multidisciplinary teams distributed across several sites in order to address the next generation of scientific problems. In addition, new high‐throughput devices, high‐resolution surveys and sensor networks will result in an increase in scientific data collected by several orders of magnitude. To analyze, federate and mine this data will require collaboration between scientists and computer scientists; to organize, curate and preserve this data will require collaboration between scientists and librarians. A vital part of the developing research infrastructure will be digital repositories containing both publications and data.Originality/valueThe paper provides a synthesis of e‐Science concepts, the question of open access to the results of scientific research, and a changing attitude towards academic publishing and communication. The paper offers a new perspective on coming demands on the library and is of special interest to librarians with strategic tasks.