bluuebunny/crossref_metadata_2025_split huggingface dataset:
Rebuilding brand America: corporate America's role
Authors: Martin Dick 
Published: July 2006

PurposeThe purpose of this paper is to explore the roots of anti‐American sentiment around the world and recommend a plan of action for US‐based global companies.Design/methodology/approachPublic opinion of the US has been in decline worldwide for a number of years. While negative attitudes are primarily a reaction to America's foreign policies, particularly in the Middle East, they may also be rooted in the different varieties of capitalism practiced in the US and most of the rest of the world. This article explores this aspect of anti‐Americanism and reviews the branding strategies of global leaders such as McDonald's, Proctor & Gamble, and Starbucks.FindingsSuccessful US‐based global companies follow three best practices: they sink deep roots wherever they do business, they share their customers' cares and they share their dreams. A global brand development plan based on these three tenets can provide a stable environment within which to do business.Originality/valueThis paper offers a new perspective on the roots of anti‐Americanism, as well as practical advice based on the experience of leading global brands.
How to help your country while traveling for your company
Authors: Reinhard Keith 
Published: July 2006

PurposeTo remind readers of the decline in America's reputation and the importance of “citizen diplomacy” in addressing the problem.Design/methodology/approachBusiness for Diplomatic Action (BDA) asked people in more than 100 countries to give advice for Americans who travel outside the US. Their responses formed the foundation for a World Citizens Guide produced and distributed by BDA to US youth who travel and study abroad. Based on the success of this students' guide, a business travelers' guide will be released in the first quarter of 2006.FindingsResearch confirms that Americans are broadly seen as arrogant, self‐absorbed, ignorant of other cultures and insensitive. These perceptions are at least partially formed by interaction with the Americans who make 60 million trips abroad every year. By following the advice of people in host countries, US citizens who travel can begin to improve America's reputation.Practical implicationsThe article includes 16 specific suggestions that, followed, will make American business travelers better ambassadors for their country.Originality/valueUnderstanding how Americans are perceived is the first step toward modifying arrogant and insensitive behavior. American business travelers who learn to be more sensitive to the foreign cultures they encounter will not only enhance their chances for business success but will improve the perception of their country at the same time.
The global employee volunteer: a corporate program for giving back
Authors: Hirsch Peter , Horowitz Peter 
Published: July 2006

PurposeThe purpose of this article is to describe the experience of PricewaterhouseCoopers' partners in functioning in teams engaged on global development projects in the context of the relationship, created by so‐called globalization, between developed (particularly the US) and less developed countries.Design/methodology/approachThe design of the paper sets the actual experience of the PricewaterhouseCoopers' partners who took part in Project Ulysses within the framework of contemporary geopolitical attitudes and briefly outlines the historical antecedents for Western (European and American) philanthropic efforts to assist economically less‐developed countries.FindingsThe paper describes the parallel benefits of Project Ulysses in supporting the developmental needs of the countries in which participants conducted their projects and the cultural awareness/team building outcomes for PricewaterhouseCoopers and its partners.Originality/valueThe value of the paper is that the case study it describes offers a model to other large multinational organizations faced with the challenges of creating cross‐cultural teams while at the same time presenting themselves as globally aware corporate citizens committed to participating concretely in the development of less developed countries. The care in preparation, training, measurement and follow up exhibited by the program offers a road map for other organizations contemplating similar initiatives.
Taking it personally: personal knowledge management
Authors: Jefferson Theresa L. 
Published: July 2006

PurposeAims to discuss personal knowledge management along with its potential benefits and challenges.Design/methodology/approachProvides a summary of personal knowledge management.FindingsPersonal knowledge management is aimed at helping the individual to overcome the frustrations associated with information overload and allowing them to improve their personal effectiveness.Originality/valueContains useful information on personal knowledge management.
Education and training in the knowledge‐based economy
Authors: Psarras John 
Published: July 2006

PurposeKnowledge management (KM) has recently received considerable attention in the computer information systems community and is continually gaining interest by industry, enterprises and academia. As one moves into an era of “knowledge capitalism”, KM in combination with information management, will play a fundamental role in the success of transforming individual knowledge into organisational knowledge. The increasing economic importance of knowledge, which nowadays redefines the links among education, work and learning, makes the role of KM quite crucial. The main purpose of this paper is to propose new ways of using KM for the development of modern education and training.Design/methodology/approachThe paper presents the basic issues related to KM, by reviewing key contributions to the field. It then discusses the applicability of KM concepts and principles to education and training, presents real and successful examples and proposes innovative ways in order to apply KM techniques in this field.FindingsThe main finding is that KM can successfully contribute to the development of education and training in the context of the new knowledge‐based economy.Practical implicationsThe main implication is the need to explore how companies and organisations can efficiently and effectively adopt such KM approaches for education and training.Originality/valueThe distinguishing feature of this study is that it shows that the key concepts of KM can be used for education and training purposes, something that in turn can help companies to leverage the skills and expertise of its members and consequently to maintain and enhance their knowledge capital.
The individual as learner
Authors: Bennet Alex 
Published: July 2006

PurposeThe purpose of this paper is to provide a short introduction to the current learning environment and the need for a transformational shift in thinking and learning.Design/methodology/approachThe primary foundations of classical learning theory are introduced before exploring major attributes of the current learning environment.FindingsDifferences between learning in simple, complicated and complex systems are identified.Originality/valueThis paper lays the groundwork for recognizing the value of the Learning Organization Portfolio featured paper: “Expanding the knowledge paradigm” by David Bennet.
Building blocks to a knowledge valuation system (KVS)
Authors: Green Annie 
Published: July 2006

PurposeThis paper proposes a logical approach to valuing knowledge within the context of the business enterprise.Design/methodology/approachThe methodology or approach to knowledge valuation is derived from empirical research based on a framework of intangible valuation areas (FIVA). The key valuation components of FIVA are used as the basis for the evolution of an enterprise knowledge valuation system (KVS).FindingsA conceptual model provides the foundation a business needs to construct a KVS that aligns with business performance. This aids businesses in modeling their business intelligence and identifying intelligent behavior that significantly contributes to the decision‐making process of stakeholders in today's business enterprises.Originality/valueBusinesses enterprises are challenged with the development and use of knowledge within the business to positively affect the performance and market valuation of a business enterprise. The conceptual model presented in this paper expands on existing components of intangible asset and value chain models to aid business stakeholders in a method that organizes and structures enterprise knowledge such that they understand what their enterprise knowledge is and the value of their enterprise knowledge.
Alexandria burned – securing knowledge access in the age of Google
Authors: Gayton Cynthia M. 
Published: July 2006

PurposeThe purpose of this paper is to examine the legal implications presented by the Google Library Project which entails the digitization of the collections of five prominent libraries.Design/methodology/approachThis paper focuses on knowledge access and the effect digitization will have on the availability of books heretofore available only in analog form and in libraries. This paper does not address “e‐books” or similar electronic publishing formats but instead analyzes the process of digitizing hard copy books in their entirety, making the content available for searching online, and the copyright, private property, and antitrust issues that will confront a online commercial library.FindingsWhile conducting research for this paper, it was found that the internet space opens up as many problems as opportunities. The copyright laws have been well balanced over the years to reflect the interests of the copyright holder and the public. Commercial entities, in particular, internet search engines, are entering into licensing and other contractual arrangements which may limit public access to works that would otherwise be available for use under the existing fair use, first sale, and library exemption regimes.Originality/valueWhat may be considered original is the emphasis on the contract between Google and the University of Michigan's “cooperative agreement.” It is unusual that such a document is available for public scrutiny and provides a window into the thinking of both parties. Google, with extraordinary assets available to it, may be able to unfairly skew knowledge access in a way unimaginable in a traditional library setting. Characterizing the legal relationship between Google, the libraries, and the public may not be new, but the approach should afford additional insight into the ongoing hard copy/electronic copy debate.
The new enterprise knowledge management© Gartner, Inc.
Authors: Caldwell French 
Published: July 2006

PurposeThe purpose of this paper is to explain how knowledge management (KM) is an essential part of an information management (IM) initiative. IM and KM leaders must be aware of the challenges of fusing KM and IM.Design/methodology/approachThis paper is based on observation of numerous KM and IM projects, and on discussions with expert practitioners and senior management.FindingsExecutives want as close to real time decision support as they can get and they want business context around the data. For the information technology organization this means integrating structured data with unstructured content and building collaboration into analytic tools so that analysts across the company can share what they know. It means building KM into IM projects.Originality/valueChief information officers and senior business managers who are implementing IM projects for decision support will get more value by including KM initiatives that provide for context and collaboration.
Unified approach to agile knowledge‐based enterprise decision support
Authors: Vandergriff Linda J. 
Published: July 2006

PurposeThe purpose of this study is to identify and prioritize 30 decision support capabilities. Not limited to quantitative analysis techniques, the highest priority capabilities included explicit knowledge access and reliability, timely risk management, ability to communicate decisions and learn from their implementation.Design/methodology/approachTo meet the needs of AKEs, it is critical developers implement the right capabilities. This requires a unified approach that identifies a complementary decision support set of capabilities. Using a triangulation approach of qualitative architecting and quantitative survey processes, this study evaluates enterprise‐specific operating environment and business models. It expands the integrated informed decision cycle model to identify decision making, decision implementation, and knowledge management‐related capabilities.FindingsAgile knowledge‐based enterprises (AKEs) drive a need for a more aware, inclusive, and responsive decision support system. Goldman et al. observe that organizations are responding to these needs in a piecemeal fashion. Although significant research exists on knowledge management, decision analysis, and other decision support applications, Vahidov and Kersten assert that researchers and developers lack a unified decision‐support approach. Without such an overarching framework for identification and evaluation of needed capabilities, investment choices can provide incompatible or wrong capabilities with substantial chance of missing needed capabilities. All of these situations lessen the return on investment expected from a unified approach.Originality/valueThe combined capability set informs organization infrastructure investment for future evaluation and development of decision support.
A case study on knowledge management implementation in the banking sector
Authors: Belaid Kridan Ahmed , Steven Goulding Jack 
Published: July 2006

PurposeKnowledge management literature predominant comes from a western perspective. The purpose of this paper is to report on an empirical study to find out if the organisations acting in less business environment such as Libyan organisations (banking in particular) will be able to implement a knowledge management system (KMS) and how they can benefit from it.Design/methodology/approachThe study is built mainly around “what” question related to information processes within organisations within a social context. This study uses a case study approach using an interpretive perspective (a qualitative method) to map and describe relationships. This approach enables a greater degree of granularity to be captured.FindingsThe benefit of KMS is an essential step in defining critical areas in implementing a KMS and determining strategy in this research. The results show that KMS could be of most significance for enhancing the organisations' performance and led them to better position in today's competitive environment. These benefits are fundamental issues related to different encouragements in KMS implementation such as better decision‐making, improving the customer relationship and management, create new value through new services (innovations), and creating additional businesses.Originality/valueThe banking and financial sectors are fundamental drivers of innovation. In this context, their contribution to KM concept and applications are of specific value, especially concerning the leverage of intellectual capital. Knowledge intensive organisations like these are increasingly implementing KMS to drive forward their strategies and improve performance. This paper therefore, focuses specially on presenting a framework tailored to meet the banking and financial sector's needs.
Catalytic anodes for electrodeposition: a study for acid copper printed circuit board (PCB) production
Authors: Gabe D.R. , Cobley A.J. 
Published: July 2006

PurposeInsoluble anodes have long been used as an alternative to the preferred soluble types, primarily for their practicality and without great attention to their efficacy. However, since about 1970 so‐called catalytic anodes, typified by platinised titanium, have been increasingly used for electrochemical processes without too much attention to possible side‐effects. The purpose of this paper is, therefore, to review the types of commercially available catalytic anodes and their electrochemical properties, particularly with respect to acid copper electroplating.Design/methodology/approachCommercially available catalytic anodes were obtained from various anode suppliers and their electrochemical properties and behaviour with respect to acid copper electroplating were studied.FindingsWhile the oxidising capability of catalytic anodes is undisputed, it can lead to oxidation of organic species in electroplating solutions. This in turn can lead to loss of control and additional costs for additives in electrodeposition. This study has addressed the issue and the paper attempts to set down some data‐based rules for the selection process. It also discusses some ways of optimising the choice of anode for acid copper processing of printed circuit‐related processes.Originality/valueThe paper determines the benefits and problems associated with the utilization of catalytic anodes in acid copper electroplating baths and, in particular, their effect on brightener consumption. It describes the factors affecting this phenomenon and describes a novel method for overcoming it.
Tin whisker risk assessment
Authors: Fang Tong , Osterman Michael , Mathew Sony , Pecht Michael 
Published: July 2006

PurposeTo present a methodology, including the algorithms, to quantify the risk of failure from tin whiskers and to present a dynamic risk trend based on the distribution of each of the whisker growth parameters, generated from experiments over a period of time. This paper also aims to demonstrate the practical application of the methodology developed.Design/methodology/approachThis paper has been written to provide a methodology to assess tin whisker risk due to fixed whiskers in electronic products. The risk assessment process has been detailed in the paper. To demonstrate the usefulness of the methodology, a tin whisker risk assessment was conducted for a printed circuit board (PCB) in operation.FindingsBased on the experimental tin whisker growth data it is observed that growth rates of mean length and average density decrease with time. Based on the risk assessment, it was estimated that for the common matte tin over copper finish, the failure risk for the circuit card assembly was 4 per cent over 20 years. It was recommended that, for this product, components with bright tin lead finish should not be used. It was also found that the effectiveness of the conformal coating on this PCB is limited by the relative risk of the components on the board.Originality/valueThe paper provides a new methodology to assess fixed tin whisker risk in electronic products. The methodology provides a dynamic risk trend with time because the algorithm incorporates distributional data of whisker growth and the distributional data as a function of time. This type of assessment was lacking in the previous studies.
The diverse world of social enterprise
Authors: Thompson John , Doherty Bob 
Published: July 2006

PurposeThe purpose of this paper is to highlight the diverse world of social enterprise.Design/methodology/approachThis paper profiles 11 different social enterprises from around the world. These range from a profit‐achieving business in a very competitive industry, but one with strong social principles, through a profitable workers' co‐operative to ones needing to find financial sustainability if they are to continue their social aspirations. The paper discusses a number of key issues in defining an organisation as a social enterprise and highlights the central issue of measuring success and impact.FindingsIn some of the enterprises the important contribution of a pivotal social entrepreneur is apparent. The need to create and add value for customers and clients is always apparent, as is the need to find effective routes to market. It can be concluded that whilst certain beliefs and principles are routinely evident, social enterprises most certainly cannot be described as “one‐size‐fits‐all”.Originality/valueThe paper presents a collection of social enterprise stories.
Corporate social responsibility: the 3C‐SR model
Authors: Meehan John , Meehan Karon , Richards Adam 
Published: July 2006

PurposeTo develop a model that bridges the gap between CSR definitions and strategy and offers guidance to managers on how to connect socially committed organisations with the growing numbers of ethically aware consumers to simultaneously achieve economic and social objectives.Design/methodology/approachThis paper offers a critical evaluation of the theoretical foundations of corporate responsibility (CR) and proposes a new strategic approach to CR, which seeks to overcome the limitations of normative definitions. To address this perceived issue, the authors propose a new processual model of CR, which they refer to as the 3C‐SR model.FindingsThe 3C‐SR model can offer practical guidelines to managers on how to connect with the growing numbers of ethically aware consumers to simultaneously achieve economic and social objectives. It is argued that many of the redefinitions of CR for a contemporary audience are normative exhortations (“calls to arms”) that fail to provide managers with the conceptual resources to move from “ought” to “how”.Originality/valueThe 3C‐SR model offers a novel approach to CR in so far as it addresses strategy, operations and markets in a single framework.
Social enterprise in the public sector. MetService: thinking beyond the weather
Authors: Luke Belinda , Verreynne Martie‐Louise 
Published: July 2006

PurposeThe purpose of this paper is to consider the role of government in fostering entrepreneurial activity and economic development, thereby balancing social and economic objectives.Design/methodology/approachCase studies on state‐owned enterprises (SOEs) in New Zealand, one of which is examined in detail, are analysed and compared. Triangulated data from interviews, texts, and personal observation were collected and analysed in two separate phases, examining effective pathways for social enterprise in the public sector and related themes.FindingsFindings suggest the role of government is not limited to policy‐making. Examination of activity which aims to balance social and economic objectives identifies several factors which have contributed to successful and entrepreneurial operations within SOEs.Research limitations/implicationsAlthough limited to a single case, this paper reveals the nature and importance of entrepreneurial activity within government organisations.Practical implicationsDeregulation as an alternative to privatisation is examined and evaluated.Originality/valueEvidence is provided to support entrepreneurship within the public sector as a strong foundation for balancing both social and economic objectives.