bluuebunny/crossref_metadata_2025_split huggingface dataset:
Comparing job expectations of Chinese male and female college students
Authors: Tomkiewicz Joseph , Frankel Robert , Sagan Mariusz , Wang Chunfang 
Published: April 2011

PurposeThe purpose of this paper is to examine gender differences in job expectations among Chinese university students and how they may affect the activities of organizations in attracting and retaining talent.Design/methodology/approachSince 1972, a number of studies have utilized a job‐orientation survey instrument developed by Manhardt. This study asked Chinese university students to rate 25 job characteristics according to their importance to the rater on a five‐point scale (5 – very important, 1 – not important) in the same manner as had previously been done by Manhardt and others, subsequently. There were 101 Chinese university business students surveyed.FindingsResults showed that the rank order of importance which male and female students placed on job characteristics was similar. In addition, there were no significant differences between male and female students on either the intrinsic or extrinsic subset of variables, indicating that both genders could be approached similarly with regard to the basic issues that comprise a human resource portfolio.Originality/valueThe consistency of job expectations of males and females could be viewed as a positive characteristic by firms, as it simplifies the human resource portfolio design and thus would be cost effective. Whether such consistency across genders would remain true over time (i.e. as Chinese society and culture evolves) or across all industry segments and geographic regions, or in a variety of economic conditions is an issue for future research exploration and analysis. In regard to certain extrinsic items, females seem to exhibit the philosophy that “life is more than just work” and that flexibility in regard to work design is important. Human resource portfolios would be advised to consider opportunities for cross‐training to better meet such expectations, especially for females.
Modeling Islamic banks' efficiency: a non‐parametric frontier approach
Authors: Mostafa Mohamed M. 
Published: April 2011

PurposeThe purpose of this paper is to measure the relative efficiency of the top 100 Islamic banks. The sensitivity of the results is also investigated.Design/methodology/approachData envelopment analysis (DEA) method was applied to evaluate the relative efficiency of Islamic banks using cross‐sectional data for the year 2009. The use of DEA to measure Islamic banks' efficiency appears especially appropriate since this method does not require the specification of particular production or cost functions.FindingsThe results indicate that the performance of several banks is sub‐optimal, suggesting the potential for significant improvements. Separate benchmarks were derived for possible reductions in resources used, and significant savings are possible on this account.Originality/valueFrom a policy perspective, the paper highlights the importance of encouraging increased efficiency throughout the Islamic banking industry.
A survey on Shari'ah governance practices in Malaysia, GCC countries and the UK
Authors: Hasan Zulkifli 
Published: April 2011

PurposeThe purpose of this paper is to understand current Shari'ah governance practices with the purpose of promoting greater understanding of some of the crucial issues and to provide relevant information in guiding the future development of Shari'ah governance system. The paper illustrates the state of Shari'ah governance practices in Malaysia, GCC countries (Kuwait, Bahrain, United Arab Emirates, Qatar and Saudi Arabia) and the UK by highlighting five main elements of good corporate governance that consist of independence, competency, transparency, disclosure and consistency.Design/methodology/approachSince the availability of secondary data on Shari'ah governance practices is very limited, a detailed survey questionnaire is generated for sourcing primary data from Islamic Financial Institutions (IFIs). The study utilizes descriptive analysis approach in extracting and analyzing the data and factual input derived from the questionnaire feedback.FindingsThe survey findings affirm that there are significant differences and diverse Shari'ah governance practices in the case countries. This position acknowledges that there are shortcomings and weaknesses to the existing governance framework which needs further enhancement and improvement.Practical implicationsThe paper is a very useful source of information that may provide relevant guidelines in guiding the future development of Shari'ah governance practices in IFIs.Originality/valueThis paper provides fresh data and recent information on the actual Shari'ah governance practices of IFIs in three jurisdictions.
Saudi Arabia's economic development: entrepreneurship as a strategy
Authors: Kayed Rasem N , Kabir Hassan M. 
Published: April 2011

PurposeThe purpose of this paper is to critically review some of the existing literature relevant to Saudi Arabia's quest for development in order to build the argument for the viability of entrepreneurship to Saudi Arabia's development process.Design/methodology/approachThe method employed in this study is a combination of critical examination of existing literature and the authors' personal experience with the developmental and entrepreneurial process.FindingsThe successive five‐year developmental plans failed to include an entrepreneurship sector, thus failing to address the most pressing unemployment problem facing the economy.Research limitations/implicationsThe authors critically examined the issue of Saudi Arabia's economic development using secondary data coupled with field experience of the authors. This is a case study, so it did not employ any empirical analysis.Practical implicationsThe findings of this paper will reinforce the importance of entrepreneurship as a diversification strategy among the policy‐making bodies in Saudi Arabia. Although Saudi Arabia advocates the policy of development maintaining Islamic values, the paper makes a case that such Islamic values should be implemented fully to achieve socio‐economic justice.Originality/valueThe paper comprises derived research based on country analysis coupled with the authors' practical experience with Saudi Arabia's economic development and entrepreneurial activities. It is original in the sense that the authors provide reasoned interpretations of Saudi Arabia's economic development and the role that an entrepreneurial sector can play in achieving balanced socio‐economic justice.
Multiple approaches in performance assessment of UAE commercial banks
Authors: Hassan Al‐Tamimi Hussein A. , Charif Husni 
Published: April 2011

PurposeThe purpose of this paper is to assess performance factors in the UAE commercial banks by using multiple approaches taking into consideration the effect of the bank size.Design/methodology/approachThe UAE banking sector is divided, for the purpose of this research, into two groups: large and small based on the total assets. The last balance sheet has been used for size classification; those with total assets of AED10 billion and above are considered large banks, whereas banks with total assets less than AED10 billion are considered small banks. This classification criteria led to a sample of 15 large and 23 small banks. The number of banks included in this study is only 38 banks due to the scarcity of available information. Data for the study cover the period from 1996 to 2005.FindingsThe main findings of this study indicate that generally large banks perform better than small banks. The results partially confirmed the hypothesis that there is a positive and significant statistical difference between the small and large banks regarding bank performance indicators. Finally, the results reveal that the ratio of total equity to total assets, which reflect the importance of capital adequacy to commercial banks, is the most important performance indicator taking into account the bank size. In other words, it was the determinative factor in the classification of banks into large or small ones.Practical implicationsThe paper's findings support the proposition that in an environment where banks are highly fragmented, mostly small, and are not performing well, there is a need to consolidate the operations of some of these banks. That is, small banks, and even large ones, might be better off, if they are merged into one major institution in order to reduce waste and improve efficiency.Originality/valueThe paper will be of value to UAE banks and those interested in investment in the UAE financial markets.
Service quality models in banking: a review
Authors: Sangeetha Jaya , Mahalingam S. 
Published: April 2011

PurposeThe purpose of this paper is to appraise various service quality models and identify issues for future research based on the analysis of literature.Design/methodology/approachThe paper examines 14 different service quality models reported in the literature applicable to the banking sector. The critical review of the different service quality models is intended to compile the various dimensions which emerged out of the studies, compare the commonality between them, study their relevance and importance in banking in the various cultural and cultural contexts and highlight the limitations of the studies.FindingsThe review of various service quality models in banking revealed that the meaning of service quality may have some universal aspects, as demonstrated by the similarities in the underlying dimensions as proposed in the different studies. This paper lends support to the contention that the dimensionality of SERVQUAL and importance of the dimensions vary with the cultural and country context even within the banking industry.Research limitations/implicationsThis paper comprises a compiled report on the different service quality models and the effect of application of SERVQUAL in banking in different countries.Practical implicationsService quality has some common dimensions across the different models, however, the items involved and their operationalization in different cultural contexts within the same banking sector may vary. The paper indicates that a generic instrument for measurement of service quality or even one specifically developed for banking may not be applicable in its original form for all cultural contexts including Islamic society and banks. Development of the customized scale for measuring the service quality for a particular cultural or country context at that particular time is warranted. This paper brings a lot of information on service quality in banking under one roof and provides new directions to service quality researchers.Originality/valueThis paper offers practical help to researchers and practitioners in providing a direction for service quality improvement by indicating the common theme that emerges from the service quality models. Also, the differences in the relevance and importance of the dimensions, due to the change in the cultural and country contexts, have been brought to the forefront.
Al Ain Dairy: market expansion
Authors: Balakrishnan Melodena Stephens 
Published: April 2011

Subject area
This paper covers marketing strategy, retail management, branding, customer value, and competitive analysis.

Study level/applicability
The paper is applicable to undergraduate and postgraduate business and management level.

Case overview
This case spotlights Al Ain Dairy in Dubai, UAE. It focuses on the launch of the new product – “Long Life Juice” in Dubai 2010. Al Ain Diary is the UAE's largest dairy company by market share but now wants to replicate success in both the regional market and the fruit juice market. The case highlights the challenges of increasing production capabilities; product innovation; supply chain management; and brand building in newer markets.

Expected learning outcomes
This case can be used to teach marketing strategy, retail management, branding, customer value, competitive analysis, and potentially elements relating to international business strategy.

Supplementary materials
A teaching note is available on request.
Economic Zones World (EZW) – supply chain strategy
Authors: Sundarakani Balan 
Published: April 2011

Subject area
This paper looks at logistics and supply chain strategy.

Study level/applicability
The paper is appropriate for undergraduate and graduate management students.

Case overview
By November 2009, realising the competitive pressures created by the regional and global players, Mr Khalid Ahmed, SVP, Economic Zones World (EZW), decided to strategically re-position EZW in the global supply chain map. He knew it would be very challenging in view of changing landscape of international business and he was eager to start formulating his plans.

Expected learning outcomes
This case can be used to teach logistics and supply chain strategy as well as the understanding of the development of country level strategy. A better understanding of the demographics and geography of UAE is required.

Supplementary materials
A teaching note is available on request.
Emerging Technologies, UAE
Authors: Sarabdeen Jawahitha , Jaafar Kamal 
Published: April 2011

Subject area
Strategic management, international business, branding, innovation and retail management

Study level/applicability
Undergraduate, postgraduate business and management students.

Case overview
Emerging Technologies was the first United Arab Emirates software application developer of Arabic (also available in English and Hindi) voice recognition solutions. Emerging Technologies developed and deployed fully automated voice recognition applications to meet specific business wants and needs. The case provides a practical example of a company which position itself well to be a raising star through proper strategy.

Expected learning outcomes
The students will be able to learn various business strategies that could be applied in emerging markets.

Supplementary materials
Teaching note available upon request.
Etihad: contributing to the UAE vision through Emiratisation
Authors: Balakrishnan Melodena Stephens , Jayashree Payyazhi , Michael Ian 
Published: April 2011

Subject area
Strategy, Emiratisation (national policy); human resources (recruitment, training and development, organizational culture and values) and marketing (branding, communication), tourism (destination image).

Study level/applicability
Undergraduate and Postgraduate Business and Management.

Case overview
This case highlights the strategy and initiatives taken by Etihad to attract Emirati employees (local nationals) to join the organization. Etihad Airways is the national airline of the United Arab Emirates (UAE), based in Abu Dhabi, the national capital. Since its inception in 2003, the airline has grown faster than any other in commercial aviation history; it currently flies to more than 60 destinations in Africa, Asia, Australia, Europe, the Middle East and North America. In the UAE, nationals or Emiratis comprise only 20 per cent of the overall population. According to the UAE 2021 Vision, the government's focus is on building the human capabilities on knowledge and innovation for Emiratis. This vision is reinforced in the Abu Dhabi Economic Vision 2030, which aims to boost national participation, encourage women (national women are on average more highly educated than the men) and decrease the education – market demand gap through training.

Expected learning outcomes
This case can be used to teach strategy from the point of view of government, human resources and marketing. From the government point of view parallels can be drawn to other nations whose government have focused on policies to create opportunities for and to encourage local employability. An example of a similar programme that was very successful is the “Bumiputra” programme created for indigenous Malaysians in 1971. In the area of human resource strategy, recruitment, training, inculcation of corporate values are some areas that can be reinforced. Form the point of view of marketing; the case can be used to discuss branding from the point of view of people, loyalty building (internal) and communication (internal and external). Destination branding and the role airlines play can also be a discussion point from the strategic point of view with some opportunity for macro-environmental analysis using the PESTLE model.

Supplementary materials
A teaching note available upon request.
Gold Valley Chemical Corporation Dubai
Authors: Rodrigues Gwendolyn 
Published: April 2011

Subject area
Entrepreneurship, innovation, change management.

Study level/applicability
Undergraduate and Postgraduate Business and Management.

Case overview
This case study focuses on the development of a young entrepreneur in an indigenous industry in Dubai, United Arab Emirate. His entrepreneurial zeal resulted in the creation of a culture of innovation. His fascination for change spurred him to develop new products and he won accolades for innovation.

Expected learning outcomes
This case can be used to teach entrepreneurial development, innovation and change management.

Supplementary materials
Teaching notes are also available.
Hay Group in the Middle East
Authors: Rogmans Tim 
Published: April 2011

Subject area
Management consulting, foreign direct investment, location decisions, business planning.

Study level/applicability
Undergraduate and Postgraduate Business and Management or Executive Education.

Case overview
This case outlines the location decision-making process for Hay Group, a global management consulting firm. The process and factors involved in making decisions on new office openings in the Middle East region are highlighted. Particular attention is paid to location factors such as legislation, taxes, political risk and market attractiveness.

Expected learning outcomes
The case enables participants to learn about business conditions in the Middle East and to develop a business case for the opening of operations in new markets.

Supplementary materials
A teaching note is available on request.
Jumeirah Group, UAE
Authors: Balakrishnan Melodena Stephens 
Published: April 2011

Subject area
Communication strategy, segmentation, branding, customer value, competitive analysis.

Study level/applicability
Undergraduate and Postgraduate Business and Management; Hospitality and Tourism Management; and Communication Management Students.

Case overview
This case spotlights the Jumeirah Group an indigenous United Arab Emirates brand and a leader in the hospitality sector, managing iconic properties like The Burj Al Arab and Emirates Tower. This case focuses on the Chopard's Ladies floor, a full floor dedicated to women and managed by women. Jumeirah was the first to introduce this concept in the Middle East. The case highlights the challenges of maintaining a first mover advantage; adapting to change, developing a multi-pronged communication strategy and indentifying key target customers.

Expected learning outcomes
This case can be used to teach concepts from marketing management (segmentation, targeting, customer perceived value, the consumer buying process, and marketing mix); competitive strategy (environmental analysis, how to chunk down information from a macro-context to a micro-context; concept of synergy; benchmarking and choosing strategic groups; industry analysis) and communication strategy (setting a communication objective; choosing the communication mix, and building control measures).

Supplementary materials
A teaching note is available on request.
The Premium Industries Group Dubai
Authors: Koshy Swapna 
Published: April 2011

Subject area
Corporate strategy, growth strategy, diversification, integration, and external environment.

Study level/applicability
First year undergraduate Business and Management.

Case overview
The Premium Industries Group, started in Dubai, in 1997 by entrepreneur extraordinaire George Martin, had grown exponentially in a decade into a conglomerate comprising 17 companies. The group had succeeded in capitalising the meteoric growth of Dubai. However, the change in the economic scenario prompted George to evaluate the company's past growth strategy and consider if it was appropriate for the future.

Expected learning outcomes
This case can be used to teach growth strategy, related and unrelated diversification, vertical and horizontal integration and impact of the external environment on corporate strategies.

Supplementary materials
A teaching note is available on request.
The UAE Islamic Bank
Authors: Miniaoui Hela 
Published: April 2011

Subject area
Islamic financial instruments, financial analysis, financial decision making.

Study level/applicability
Undergraduate Finance and Business.

Case overview
This case highlights the financial decision making by the UAE Islamic Bank, regarding an investment with Towers company. It focuses on considering the appropriate Islamic mode of financing and computing the relevant financial ratios to make the right decision.

Expected learning outcomes
This case can be used to teach Islamic financial instruments, financial analysis and financial decision making.

Supplementary materials
A teaching note is available on request.
“Race”-ing ahead! – Just a storm in the tea cup?
Authors: Das Prafulla Kumar 
Published: April 2011

Subject area
Business Administration (Marketing).

Student level/applicability
MBA.

Case overview
Although it has become fashionable to talk about how things business are changing at a nanosecond pace owing to hyper-competition, disruptive technologies and empowered consumers; the real change has been based on digital revolution and management of information. Most of the new introductions are entering a phase of facelessness from being innovative within a year of their appearance; whereas, as per one estimate, the breakeven volume is achieved after three years. This puts insurmountable financial pressure on marketing companies. In order to remain ahead of competition, they are introducing more and more new products in growth areas. In this paradoxical, complex situation; a reputed marketer in the pharmaceutical arena like Artichem entered a maturing market of Omeprazole whereas growth areas like Lansoprazole, Pantoprazole and Esomeprazole were still open to them. Did they make a mistake? Was it a bad idea to embark upon? Should they go for introducing new molecules even after a successful launch in the same segment?

Expected learning outcomes
The student shall be able to: explain the term “positioning” and shall be able to explain why he should go ahead with introducing a brand in an existing and maturing product category; explain the term “product life-cycle” and shall be able to take rational decision in the midst of pressing circumstances to manage a new product in a likely to decline market; and explain the term “new product development” and shall be able to apply the theories of new product development for brand success.

Supplementary materials
Nil.
Vodafone Egypt (A): the investment decision
Authors: Harlow Harold 
Published: April 2011

Subject area
International strategy; finance; corporate innovation and technology management.

Study level/applicability
MBA/MA.

Case overview
This case's subject is global/international strategy and how investment decisions are made to enter new markets by global companies such as Vodafone Group Plc. The case follows the executive team that is assigned the task of recommending a course of action to invest in various mobile telephony businesses globally and how to set the criteria and strategy for investing.

Expected learning outcomes
The case targets graduate students in MBA and technology management programs and can be used in courses in Global Business, Strategy and Policy, Finance, Corporate Innovation and Technology Management. The learning outcomes are expected to be a clearer understanding of the broad political, technical, economic and socio-legal issues to be addressed as well as the firm level strategies employed by transnationals to expand into developing countries.

Supplementary materials
The case includes teaching materials as well as financial statements, explanations of technologies and demographic data for use in analysis.