bluuebunny/crossref_metadata_2025_split huggingface dataset:
Business schools and management research: a UK perspective
Authors: Thomas Howard 
Published: October 2009

PurposeIn recent years, the role and value of management research is being increasingly challenged because of the perceived imbalance between its rigour and relevance. The purpose of this paper is to review the progress of management research in the UK and focuses particularly on the need for sensible evaluation of the impact of management research.Design/methodology/approachThe paper outlines the research challenges faced by business schools from a UK perspective. It draws upon the author's experiences and the results of an analytic study of Economic and Social Research Council‐sponsored research undertaken by the author in 2008.FindingsThere is a perception that management as a discipline, and its resulting research profile, may be more difficult to evaluate than its social science sub‐disciplines such as economics, psychology, and sociology. In some instances, management research is perceived as of lower quality and capacity shortages of high‐quality management research scholars have also been identified. The dominant research challenges are both to successfully design practice‐informed management scholarship and to carefully address the dissemination of results in order to influence the impact of management research on practice.Originality/valueThe paper suggests that an increasing focus on practice and cross‐cutting inter‐disciplinary topics, such as climate change or the role of finance in society, should form a significant element of the research agendas of business schools. In any event, it is argued that cutting‐edge research should be the overarching aim of business schools in a knowledge society.
Emotional, social and cognitive intelligence competencies distinguishing effective Italian managers and leaders in a private company and cooperatives
Authors: Boyatzis Richard E. , Ratti Franco 
Published: October 2009

PurposeThe purpose of this study is to report data showing competencies that distinguish effective managers and leaders in a large Italian company and in Italian cooperatives.Design/methodology/approachThe approach takes the form of analysis competencies coded from 51 interviews and 53,360 assessments of managers and leaders comparing more and less effective managers and leaders.FindingsEmotional, social and cognitive intelligence competencies predict effectiveness in management and leadership roles in a variety of Italian organizations.Research limitations/implicationsAlthough each sample is small, together they create a basis for future confirmatory research.Practical implicationsCompetencies needed to be effective can be identified.Originality/valueThe paper and the studies reported are the first to be published showing competencies that distinguish effectiveness in Italian managers and leaders.
Distinguishing high‐performing European executives
Authors: Ryan Geoff , Emmerling Robert J. , Spencer Lyle M. 
Published: October 2009

PurposeThe purpose of this paper is threefold. First, to add to the empirical literature related to the validity and practical utility of emotional, social, and cognitive competencies in the workplace. Second, using data from two different European samples, to demonstrate the methods for validating competency models for applied use. Third, to discuss the impact of role demands and culture on the manifestation of competencies most predictive of performance.Design/methodology/approachThe basic design used in both studies is to compare data from outstanding performers against data from typical or average performers in order to determine competencies which predict performance. The data presented here are based on operant assessment of competencies using critical incident interviews, which are then systematically coded using thematic analysis to yield behavioural evidence of specific competencies.FindingsThe results indicate that, while some competencies such as achievement orientation and team leadership are consistently linked to performance in both studies, the correlation of other specific competencies with performance varies among the samples. Moreover, the relative importance of specific competencies in terms of the amount of variance in performance explained also varies across the two samples.Research limitations/implicationsThe criterion measures available, i.e. client ratings of performance, did not provide the continuous objective performance data that are generally considered preferable so as to provide a clearer picture of the value added by superior performance. A further limitation was that there was no opportunity to evaluate the effectiveness of the various initiatives which were put in place to improve managers' competencies after their initial assessment.Originality/valueThis is one of the few articles that explore the validity of competencies within the European Union across different organizations using a common competency framework and methodology. Both studies were originally initiated as applied consulting projects and the findings of the research applied to human resource practices within each organization. Although competencies are ubiquitous in today's global workplace, the number of published studies with data to support the validity of competency‐modelling techniques has been limited. The current research adds to the growing literature in this area and adds to one's confidence in the ability of emotional, social and cognitive competencies to predict performance in a variety of settings and cultures.
Sustainable refurbishment: the potential of the legacy stock in the UK commercial real estate sector
Authors: Mansfield John R. 
Published: October 2009

PurposeThe purpose of this paper is to show three principal aims – to highlight the gap in the international energy efficiency and carbon emission targets in relation to existing commercial real estate; to examine the contribution that such legacy stock could make to the various targets; and to provide commentary on some of the measures that are being introduced to support sustainable refurbishment in the legacy stock.Design/methodology/approachThe paper critically reviews recent academic, policy and practitioner publications.FindingsThe international sustainability agenda is being driven through via a “top‐down” approach. Targets are largely concentrated on new‐build provision and there is a limited focus on existing stock. The annual rate of replacement of commercial sector stock is minimal. Unless the existing commercial stock is addressed in a meaningful way, other measures used to address anthropogenic climate change will be undermined.Originality/valueThe paper offers an applied examination of the potential of the existing stock of commercial real estate to contribute toward achieving targeted energy efficiency and carbon dioxide reduction targets.
Historic building information modelling (HBIM)
Authors: Murphy Maurice , McGovern Eugene , Pavia Sara 
Published: October 2009

PurposeThe purpose of this research is to outline in detail the procedure of remote data capture using laser scanning and the subsequent processing required in order to identify a new methodology for creating full engineering drawings (orthographic and 3D models) from laser scan and image survey data for historic structures.Design/methodology/approachHistoric building information modelling (HBIM) is proposed as a new system of modelling historic structures; the HBIM process begins with remote collection of survey data using a terrestrial laser scanner combined with digital cameras. A range of software programs is then used to combine the image and scan data.FindingsMeshing of the point cloud followed by texturing from the image data creates a framework for the creation of a 3D model. Mapping of BIM objects onto the 3D surface model is the final stage in the reverse engineering process, creating full 2D and 3D models including detail behind the object's surface concerning its methods of construction and material makeup, this new process is described as HBIM.Originality/valueThe future research within this area will concentrate on three main stands. The initial strand is to attempt improve the application of geometric descriptive language to build complex parametric objects. The second stand is the development of a library of parametric based on historic data (from Vitruvius to 18th century architectural pattern books). Finally, while it is possible to plot parametric objects onto the laser scan data, there is need to identify intermediate software platforms to accelerate this stage within the HBIM framework.
Application of computer‐aided facilities management (CAFM) for intelligent buildings operation
Authors: Elmualim Abbas , Pelumi‐Johnson Abayomi 
Published: October 2009

PurposeThe purpose of this paper is to investigate the concepts of intelligent buildings (IBs), and the opportunities offered by the application of computer‐aided facilities management (CAFM) systems.Design/methodology/approachIn this paper definitions of IBs are investigated, particularly definitions that are embracing open standards for effective operational change, using a questionnaire survey. The survey further investigated the extension of CAFM to IBs concepts and the opportunities that such integrated systems will provide to facilities management (FM) professionals.FindingsThe results showed variation in the understanding of the concept of IBs and the application of CAFM. The survey showed that 46 per cent of respondents use a CAFM system with a majority agreeing on the potential of CAFM in delivery of effective facilities.Research limitations/implicationsThe questionnaire survey results are limited to the views of the respondents within the context of FM in the UK.Practical implicationsFollowing on the many definitions of an IB does not necessarily lead to technologies of equipment that conform to an open standard. This open standard and documentation of systems produced by vendors is the key to integrating CAFM with other building management systems (BMS) and further harnessing the application of CAFM for IBs.Originality/valueThe paper gives experience‐based suggestions for both demand and supply sides of the service procurement to gain the feasible benefits and avoid the currently hindering obstacles, as the paper provides insight to the current and future tools for the mobile aspects of FM. The findings are relevant for service providers and operators as well.
Successful IT implementation in facility management
Authors: Madritsch Thomas , May Michael 
Published: October 2009

PurposeThe purpose of this research is a comparative analysis of computer‐aided facilties management (CAFM) implementation projects and procedures in the German‐speaking countries in order to derive appropriate implementation models. Since the 1990s CAFM has provided efficient information technology (IT) tools for mapping, evaluation and control of facility management (FM) structures and processes. Despite the multitude of vendors and users in different branches, there is still a lack of transparent and systematic case studies regarding successful CAFM implementations and uncertainty about the market situation.Design/methodology/approachIn the survey a systematic approach (structured interviews) was used allowing a comparison between cases in different application fields. Because of the geographical location of the project partners, the entire German speaking area could be covered and thus the results of the analysis reflect the state of the art of CAFM implementation and use in the German‐speaking area. Besides the case study the general market situation was investigated by interviewing relevant market players like associations, end‐users, consultants, implementation partners and vendors.FindingsThis paper provides a comparative analysis of the CAFM sectors in Germany, Austria and Switzerland. It presents current trends, technologies, obstacles, challenges, and provides recommendations for a successful CAFM implementation. A systematic analysis of successful projects turned out to provide valuable assistance to both users and software developers resulting in an implementation model.Research limitations/implicationsAlthough in use for more than 15 years, CAFM still is a relatively new and challenging technological approach and thus by far not all projects can be considered a success. The survey comprises about 20 cases both from the private and public sector. It does not cover all application fields but the relevant sectors and market leading software implementations are considered. In this way, the survey is able to show typical strengths and weaknesses of current CAFM projects.Practical implicationsThe findings of the current survey provides valuable guidelines and assistance to FM organizations that start to implement CAFM or need to improve the performance and outcome of their existing projects. Potential users are encouraged to implement their projects in a systematic manner by following the recommendations derived from the survey.Originality/valueThere has been no previous systematic research on IT implementation processes in FM.
RFID technology changes FM services deliveries
Authors: Tulla Kauko , Vähä Pentti , Matinmikko Tapio , Tolman Anne , Möttönen Veli 
Published: October 2009

PurposeThe paper aims to give an introduction to radio frequency identification (RFID) technology with near field communication (NFC) to enable users to access content and services with hand‐held devices. It also aims to give a general overview on RFID utilization, its obstacles, diffusion and expected benefits. Some pilot applications are already being used commercially. Finally, it seeks to summarize applications of the technology in the facilties management (FM) industry.Design/methodology/approachThe paper uses literary research and also interdisciplinary specialist analyses to find out the usage of IT‐based services in the FM field and supply of service providers. Some real pilots have been made and analysed in cooperation with service providers (FM and IT), building owners and building users (customers).FindingsMobile phones are heavily used in the FM industry for speech and text messaging (SMS) communications, but usage of other mobile phone services has not been established as a part of operation processes. The exploitation of RFID in FM as well as construction industry seems to be rather low, in fact in an infant stage. Accordingly pilot FM service using RFID technology proved to be very usable.Research limitations/implicationsIT‐based mobile services are common in many countries and in various industries but using a mobile phone as a RFID reader is familiar mostly in Finland (Nokia phone).Practical implicationsThe use of RFID/NFC technology in FM and also in the construction industry seems to be very prominent with high potential technology adoption for improving services.Originality/valueThis paper brings forward a quite novel technology application for the FM industry and presents the experiences of real pilot projects.
FM tools to ensure healthy performance based buildings
Authors: Tolman Anne , Parkkila Tommi 
Published: October 2009

PurposeThe purpose of this paper is to describe how healthy performance of facilities can be monitored and performance data delivered as information flow according to specific user groups' needs.Design/methodology/approachThe context of performance in facilities is described, and a tool for the collection of performance data and communicating the data as relevant information for the facility management (FM) and other stake holders is developed.FindingsVarious user groups are utilizing the same performance data to ensure optimal and healthy conditions. The integration of performance data to deliver meaningful and exploitable results for each user requires collection of the relevant data, compilation of data into information, and delivery of user specific information to the correct instance. A performance sensing system with data management was developed into a FM tool for this purpose.Practical implicationsFM is enabled to real time decision making by sensor‐based performance monitoring.Originality/valueThe results are generic and FM tools may be built on this basis for the specific information and display needs of various FM professionals and other stakeholders.
An evaluation of artistic influences on marketing theory and practice
Authors: Fillis Ian 
Published: October 2009

PurposeThe purpose of this paper is to evaluate the connections between art and marketing in order to develop enhanced insight into how visual art and the art world can inform marketing theory and practice.Design/methodology/approachAn indepth analysis of a range of relevant literatures is carried out in order to heighten understanding of art as a way of knowing within the marketing discipline. A range of meanings of art and marketing are considered and an analysis of their intersections is carried out.FindingsA number of useful concepts are developed, including that of the marketing manager as an artist. Viewing marketing through visual art is seen as an avant garde response to addressing the continuing theory/practice gap.Research limitations/implicationsFollowing an art‐based way of knowing in marketing has the potential to challenge more mainstream paths of thinking by opening up the ways in which we visualise marketing theory and practice. Thinking about marketing through art should not be seen as a general panacea for addressing current inadequacies of marketing theory, but should instead be viewed as an alternative mechanism in which contemporary marketing theory and practice can be enriched by the transference and juxtapositioning of art‐based thought with long established ways of thinking about marketing.Practical implicationsArtistic creativity is seen as a key factor in stimulating marketing decisions. Viewing the marketer as artist also mirrors the actual behaviour of the marketing manager by providing insight into intuitive thought processes and visualisation techniques.Originality/valueArts marketing research in general is making progress in terms of its theoretical and practical contributions to the wider marketing discipline. It is believed that papers such as this will contribute to the ongoing research agenda by stimulating much needed critical debate.
An essential guide to audience development
Authors: Hazelwood Emma , Lawson Rob , Aitken Rob 
Published: October 2009

PurposeThe purpose of this paper is to examine the characteristics and usefulness of opinion leaders and market mavens in relation to theatre guides as a way for theatres to develop new audiences.Design/methodology/approachSurveys and a small number of in‐depth interviews are conducted within a sample of 1,200 theatre patrons. A univariate analysis of variance analysis determines degrees of correspondence between levels of opinion leadership or mavenism and reported influential behaviour.FindingsOpinion leaders are much more useful in the process of audience development than mavens given their propensity to engage in positive reinforcement behaviours particularly in their roles as theatre guides.Research limitations/implicationsWhile the level of mavenism is related to provision of general market information, it is not related to diffusion of performance‐specific information. Also, the portrayal of opinion leaders as living in a “closed world” unlikely to be an effective cultural influence on non‐attendees, is not supported. A further limitation is that it could not gauge the effectiveness of the self‐reported influential behaviour of non‐attendees. Further research should measure the effectiveness of opinion leaders based on how many of the non‐attendees they influenced came to the theatre.Practical implicationsTheatres should identify opinion leaders and encourage their natural “guide” behaviour with targeted incentives and information as a method of building new audiences and developing new relationships.Originality/valueThis paper will help theatres to use their resources more effectively to increase audience attendance. Further, the identification and establishment of theatre guides based on the characteristics of opinion leaders is within the capability of all arts organizations.
Marketing cultural attractions: understanding non‐attendance and visitation barriers
Authors: Kay Pandora L. , Wong Emma , Polonsky Michael Jay 
Published: October 2009

PurposeThe purpose of this paper is to draw together the previous academic and industry research on non‐attendance of cultural attractions, followed by qualitative in‐depth interviews to identify commonalities or gaps in the previous research on barriers, constraints and inhibitors, as well as to propose linkages between these.Design/methodology/approachA multi‐method approach is used – where barriers, constraints and inhibitors are identified by means of thematic content analysis of the literature. A set of probing questions is developed based on these themes and is then examined in in‐depth interviews with individuals that had not visited cultural attractions in the past two years, in an attempt to triangulate data, as well as to identify connections between barriers.FindingsFrom the literature, eight interconnected barriers to visitation are identified: physical access; personal access; cost; time and timing; product; personal interest and peer group; socialisation and understanding; and information. The in‐depth interviews generally support these, although it is also identified that there are complex interrelationships between the issues.Originality/valueThis paper addresses the neglected question of why people do not attend cultural attractions by triangulating thematic findings from the content analysis of diverse literature with in‐depth interview responses from one non‐visitor segment. This results in an interconnected model of barriers that can be used to assist managers to develop strategies addressing low visitation rates within targeted segments.
Automatic translation in multilingual business meetings
Authors: Aiken Milam , Ghosh Kaushik 
Published: October 2009

PurposeMultilingual meetings continue to be a problem in business communication due to the necessity to translate between different natural language pairs. The paper has developed a new electronic meeting technology that automatically translates comments written in any of 41 languages (e.g. French, Chinese, etc.). The purpose of this paper is to quickly and accurately show on each user's terminal in his or her own native language all comments contributed by the group written in several different tongues.Design/methodology/approachA prototype system, Polyglot II, utilizes instant messaging on Microsoft Windows PCs to exchange comments between client personal computers and a server which in turn, calls the Google Translate API for each translation. In an attempt to measure the accuracy, reverse translations are conducted, e.g. English to French to English, because of the lack of human experts fluent in all of the languages. The final English translations are analyzed for comprehension by 240 college business students.FindingsThis paper uses reverse translations on 32 of the languages (all that are available at the time of the analysis) with historical transcripts of English text, including grammatical errors. Results show an overall comprehension accuracy of 86 percent for all languages. Italian is the most accurate, and Hindi is the least.Originality/valueWhile other multilingual meeting technologies have been developed, this system provides automatic support for the most languages and is perhaps the most accurate.