bluuebunny/crossref_metadata_2025_split huggingface dataset:
Can a four‐dimensional model of occupational commitment help to explain intent to leave one's occupation?
Authors: Blau Gary 
Published: May 2009

PurposeThe purpose of this paper is to test whether a four‐dimensional model of occupational commitment could help to help explain intent to leave one's occupation.Design/methodology/approachA total of 2,032 massage therapists and bodywork practitioners completed an on‐line survey measuring occupational commitment, intent to leave occupation, job satisfaction, job perception, and personal variables. Hierarchical regression analysis was used to test the study hypotheses.FindingsControlling for personal and then job‐related variables, general job satisfaction was a significant negative correlate of intent to leave the occupation beyond these variables. Controlling for personal, job‐related and job satisfaction, three of the four occupational commitment dimensions, affective, accumulated costs, and limited alternatives, were each significant negative correlates of intent to leave. Normative commitment was not a significant correlate. After controlling for lower‐order interactions, a four‐way interaction of the occupational commitment dimensions explained significant additional variance in intent to leave. Separate “high” (versus “low”) cumulative commitment subgroups were created by selecting respondents who were equal to or above (versus below) the median on each of the four occupational commitment dimensions. An independent samplest‐test indicated that low cumulative commitment massage therapists and bodywork practitioners were more likely to intend to leave than high cumulative commitment practitioners.Research limitations/implicationsDespite the cross‐sectional, self‐report research design, the results suggest that a four‐dimensional model of occupational commitment is useful for understanding intent to leave occupation. Given the costs and difficulties associated with changing occupations, follow‐up research using other samples and additional noted research design variables is needed.Originality/valueThe results and recommendations in the paper will be of interest to those involved in the field of human resources.
The impact of technological mobility on workers' careers
Authors: Srinivas Sumati 
Published: May 2009

PurposeThe aim of this article is to define a new kind of labor mobility called technological mobility, defined here as the different levels of technological change experienced by workers as they change jobs over the course of their career. Technological mobility is viewed as a form of career mobility, and it is hypothesized that moving to jobs in higher‐tech industries might prove beneficial to workers' careers irrespective of the level of education or other measures of ability. Factors that determine upward or downward technological mobility are also investigated.Design/methodology/approachThis hypothesis is tested using data from the NLSY79, a nationally representative survey of the United States, between the years 1988 and 2000. Determinants of upward and downward technological mobility are modeled using industry‐level data on technological mobility. Technological mobility is also regressed against wages to measure its impact on careers.FindingsGender, education and local economic conditions are found to have a significant effect on technological mobility, but the effect varies depending on the way technological intensity is measured. The results also demonstrate that workers who move to high‐tech industries are indeed rewarded with higher wages, even after controlling for education levels and other known factors.Originality/valueTechnological mobility as defined here is an original concept. It is shown to be an important component of overall career mobility. The article also provides an analysis of workers who are able to make the transition into higher‐tech jobs, which is a valuable addition to the research on technological change.
International careers of Indian workers in Tokyo
Authors: Agullo Bernat , Egawa Midori 
Published: May 2009

PurposeThe purpose of this paper is to show the need for new conceptualizations to explain international career behaviors emerging from increasing international migration flows.Design/methodology/approachThe career diversity and growth of Indian knowledge workers in Tokyo is estimated through the analysis of secondary data and previous qualitative studies.FindingsThe shortage of skills in IT and liberalization of migration policies is enabling diverse international career development. Individuals' career stories are suggested as a key to understand differences in career behavior.Research limitations/implicationsFurther studies with more concrete data on employment, larger samples and comparison with different international career patterns will enhance understanding of international careers.Practical implicationsIndividuals with international careers are potentially beneficial for organizations, but diverse career behaviors demand adaptable support systems. Using career stories is suggested as a suitable strategy to understand individual priorities and values.Originality/valueThe paper bridges the gap between research on careers, IHRM and highly skilled migration.
Differential effects of competency due to BPO and KPO industry differences in ITES sector in Sri Lanka
Authors: Wickramasinghe Vathsala , Kumara Saman 
Published: May 2009

PurposeThe purpose of this paper is to identify competency requirements that discriminate between Knowledge process outsourcing (KPO) and IT‐enabled business process outsourcing (ITES‐BPO) industries.Design/methodology/approachThere are 25 firms operating in Sri Lanka that fall into the category of ITES‐BPO/KPO. HR managers of the 25 firms and a random sample of 117 employees from those 25 firms responded to the survey. In addition to descriptive statistics, independent sample t‐test and logistic regression were used in the data analysis.FindingsThere are differences in competency requirements for KPO and BPO services. Further, demographic variables, namely, age, the level of education, and total years of industry experience shape competency requirements.Originality/valueDespite greater volume of theoretical foundations and empirical evidence for people management in BPO/KPO services, specific literature investigating and comparing competency requirements, recruitment, selection and training of ITES‐BPO and KPO employees is scarce. Therefore, a research addressing those in a South Asian country that is considered as active and promising destination for ITES‐BPO/KPO services could provide practitioners with key information that could enable them to make informed managerial decisions.
Monitoring and regulating corporate identities using the balanced scorecard
Authors: Kim Jai , Hatcher Caroline 
Published: May 2009

PurposeThe purpose of this paper is to provide a parallel review of the role and processes of monitoring and regulation of corporate identities, examining both the communication and the performance measurement literature.Design/methodology/approachTwo questions are posed: Is it possible to effectively monitor and regulate corporate identities as a management control process? and, What is the relationship between corporate identity and performance measurement?FindingsCorporate identity management is positioned as a strategically complex task embracing the shaping of a range of dimensions of organisational life. The performance measurement literature likewise now emphasises organisational ability to incorporate both financial and “soft” non‐financial performance measures. Consequently, the balanced scorecard has the potential to play multiple roles in monitoring and regulating the key dimensions of corporate identities. These shifts in direction in both fields suggest that performance measurement systems, as self‐producing and self‐referencing systems, have the potential to become both organic and powerful as organisational symbols and communication tools. Through this process of understanding and mobilising the interaction of both approaches to management, it may be possible to create a less obtrusive and more subtle way to control the nature of the organisation.Originality/valueThis paper attempts the theoretical and practical fusion of disciplinary knowledge around corporate identities and performance measurement systems, potentially making a significant contribution to understanding, shaping and managing organisational identities.
Communicating CSR, citizenship and sustainability on the web
Authors: Moreno Angeles , Capriotti Paul 
Published: May 2009

PurposeThe aim of this study is to deepen the understanding of corporate web sites – of which corporate social responsibility, corporate citizenship and sustainable development (CSR/CC/SD) issues are included – which stakeholders are privileged, and which mechanisms of inner and outer control are referred to in these web sites.Design/methodology/approachA specific tool was developed to monitor the treatment of CSR/CC/SD issues on corporate web sites. Content analysis was applied to the complete spectrum of enterprises within the IBEX‐35, which is the selective index of the Spanish Stock Exchange.FindingsThe research reported herein shows that the web has become an essential instrument for the communication of CSR/CC/SD issues, although its use is limited to certain content. There is also a disparity between the volume of information and its dispersion; communication is primarily unidirectional/expositive; and companies do not sufficiently use eternal criteria to guarantee the corporate behaviour they report.Research limitations/implicationsThe IBEX‐35 company sample analysed in this study represents the companies on the Spanish Stock Exchange that have the most capital. Thus, its results cannot be extended to other top companies or to smaller firms. This research could be expanded by extending the survey to other companies and/or to other countries. It would be especially interesting to compare different external international evaluation criteria to add to the debate on the risks of the present CSR/CC/SD agenda.Originality/valueThis study represents the first investigation of this topic amongst Spanish companies, and a specific tool to monitor the treatment of CSR/CC/SD issues on corporate web sites has been developed.
Examining a crisis communication void
Authors: White Candace 
Published: May 2009

PurposeThe purpose of this paper is to examine the role of information context in crisis communication. Previous studies have examined the effectiveness of types of message strategies used during different periods of a crisis. The crisis presented in this case is unusual in that there were no crisis communication strategies used to mitigate it. There was a void where a crisis communication strategy should have been, allowing for critique of what happens when crisis communication is not proactive and strategic.Design/methodology/approachThis is a case study of crisis response developed through participant observation and interviews with key informants, verified through quantitative content analysis of newspaper coverage.FindingsThe study found that when issues reported by the media are not tempered by explanation of context from the organization, increasingly negative media frames result, therefore elevating the salience of the issues and the perceived severity of the crisis. When issues are not proactively managed, people outside the organization begin to identify with the side of the issue presented in the media.Practical implicationsThe study provides insights into effective crisis communication management by examining the importance of proactive communication for managing public opinion.Originality/valueThe paper describes what happens when proactive communication is not used during a crisis and therefore shows what happens in the absence of effective public relations, when the crisis response is no response at all.
The search for crime money – debunking the myth: facts versus imagery
Authors: Harvey Jackie 
Published: May 2009

PurposeThe purpose of this paper evolves from a seminar that look place in July 2008 aimed at uncovering the issues facing agencies tackling criminal money management and money laundering policy and compliance. The event brought representatives from financial firms and law enforcement agencies together to debate issues with academics.Design/methodology/approachThe paper rehearses the main arguments arising from the seminar underpinned by appropriate literature prior to introducing the other papers included in the special edition.FindingsThe objective is to draw attention to the importance of establishing evidence‐based building blocks of facts, rather than threats and imagery that should be used to inform policy makers.Practical implicationsPolicy makers need to pay attention to the findings of objective empirical research and use theses to inform policy making.Originality/valueThe special edition is of value to academics and policy makers, bringing together, as it does, research that is taking place across Europe.
The costs of implementing the anti‐money laundering regulations in Sweden
Authors: Magnusson Dan 
Published: May 2009

PurposeThe aim of this paper is to estimate the costs of implementing the anti‐money laundering regulations in Sweden.Design/methodology/approachThe banks are the central institutions in this respect and the paper shows that the costs of the banks in Sweden amount to 400 million SEK yearly. The paper is based upon interviews with a sample of banks and bank statistics.FindingsThere are big deficiencies in the Swedish legal regulations. For example, banks have no right to freeze the money in suspicious transactions. There are also deficiencies in the legal regulation systems that make it possible for unserious companies to transfer money on behalf of criminals by using the normal retail banking system. The resources of the supervising authorities are insufficient. The results of the regulations are meagre seen in relation to the costs of the banks for the implementation of the regulations. One argument against this assertion about inefficiency is that the regulations have preventive effects. There is nothing in this project that gives evidence for any noteworthy preventive effects of the regulations upon the original criminality or terrorism. Why should accept a system that costs substantial sums of money and has other negative effects just because it might have some uncertain positive effects? It seems to be a better strategy to develop a system whose effects are measurable.Originality/valueVery little research about the costs of the anti‐money laundering regulations has been done so far and this paper is entering a new field of research.
To what extent is the UK's anti‐money laundering and asset recovery regime used against organised crime?
Authors: Sproat Peter A. 
Published: May 2009

PurposePoliticians justified the introduction of the illiberal and liberal parts of the UK's anti‐money laundering and asset recovery regime by reference to the extra‐ordinary threat posed by organised crime. This paper attempts to evaluate the extent to which the financial measures contained in the Proceeds of Crime Act (POCA) 2002 and the Serious and Organised Crime and Policing Act 2005 are actually used against this threat.Design/methodology/approachThe objective is achieved by reference to four distinct datasets found on the use of these measures. The first consists of the regular, usually monthly, bulletins on the Proceeds of Crime produced by the Assets Recovery Agency (ARA). The second – which reveals the length of sentences given to those convicted of money laundering offences under the POCA – was gathered from the Financial Action Task Force, the Home Office and Justice Office in Scotland. The third consists of the value of the cases which had been, and which were being, dealt with by the ARA at the time the National Audit Office produced it's report on the institution. The fourth is the number of financial reporting orders which have been imposed upon criminals, follows the discovery of an earlier version whilst examining parliamentary records.FindingsThe triangulated results suggest that the POCA powers – originally used by use against organised crime – were used against this alleged threat only on a small minority and number of occasions.Research limitations/implicationsThis infrequent use raises major questions of either the ability of the policing agencies including the Serious and Organised Crime Agency to take on organised crime and/or the credibility of those who exaggerated a threat of organised crime to justify the (often illiberal) powers.Originality/valueThis paper questions whether the POCA will achieve one of its original aims. It will interest politicians and practitioners concerned with the combating of organised crime and/or anti‐money laundering and asset recovery as well as criminologists and those interested in civil liberties.
Not only banks
Authors: Caneppele Stefano , Calderoni Francesco , Martocchia Sara 
Published: May 2009

PurposeThe paper aims at expanding knowledge on the presence of organized criminal groups in public contract procurement in the south of Italy. It seeks to highlight how the capabilities of law enforcement agencies could be enhanced by means of criminological models.Design/methodology/approachThe paper sets out a criminological model with which to assess the general and specific risks of the infiltration of public procurement in the south of Italy by organized crime (OC).FindingsAccording to the geographical risk assessment, infiltration by OC of public procurement seems to be widespread in some areas of south Italy, especially Sicily, Calabria and Campania. On the other hand, the specific risk may increase according to certain features of the company and its representatives, the value of the contract, the low specialization of the activities required by the public contract.Originality/valueThe paper describes a criminological model with which to assess the general and specific risk of infiltration by OC of public procurement in south Italy.
Hot money, hot stones and hot air: crime‐money threat, real estate and real concern
Authors: van Duyne Petrus C. , Soudijn Melvin R.J. 
Published: May 2009

PurposeThe purpose of this paper is to generally express concern about the threat of crime‐money to the real estate sector and the lack of evidence coming forward from research and law enforcement.Design/methodology/approachIn addition to a review of the literature, this research project analysed the confiscation database of the Dutch prosecution office. From this base, the real estate confiscations from 2000 onwards were selected and analysed. The database management of the prosecution office proved to be extremely negligent.FindingsThe results could not substantiate the general concern that the crime‐money from the “underworld” was a real threat to the real estate market. Criminals did spend money on buying houses, sometimes big villas and a few of them had more property which was let. But this small financial criminal elite was widely spread over time and space.Research limitations/implicationsThis research has to be continued on a cross‐country comparative basis, for which the first steps have been taken. In addition, the database analysis has to be complemented with an in‐depth criminal file analysis. This has started as a follow‐up study too.Practical implicationsThe first practical outcome is that more must happen to lift “evidence based policy making” from its state of empty rhetoric: with the present database management there is no such a thing as “evidence base policy making”. The second practical implication is that crime‐money and laundering as a cross‐border phenomenon remains hardly understood as long data comparison are impossible due to the lack of common databases, which in addition are internationally polluted.Originality/valueThe paper is really new as there are no precedents thus far. This is regrettable, as research needs a stimulating surrounding. However, few scholars step forward while the law enforcement agencies are most reluctant to share data, even if anonymised.
Ten myths about terrorist financing
Authors: Tupman W.A. 
Published: May 2009

PurposeThe purpose of this paper is to present ten myths of terrorist financing policy.Design/methodology/approachIt is argued that post 9/11 literature on terrorism misunderstands the relationship between the component parts of a political movement with an armed wing and thus misrepresents the nature of terrorist financing applies the literature on crime as a business to policy on terrorist financing and concludes that there are loosely‐organised networks that engage in the fund‐raising processes of the political movement as a whole as well as its armed wing.FindingsFinancing methods vary with type of group and over time. That terrorist/paramilitary funding increasingly parallels the business of organised crime and that what is claimed to be known about terrorist funding is mostly erroneous. That funds seized have not been primarily for terrorist financing and that the seizure has done more harm than good.Practical implicationsThought needs to be given to the impact of funding seizures more that simply in terms of newspaper headlines.Originality/valueMore effective impact can be made upon terrorist financing if a more complex approach is taken, rather than perpetuating the existing myths, which alienate more communities than they deter terrorists.
Linking dimensions of perceived service quality to actual purchase behaviour
Authors: Andronikidis Andreas 
Published: May 2009

PurposeThis study aims to identify the dimensions recognised by customers when assessing quality in the automotive repair industry. It further examines potential variations in customers' perceptions of service quality based on their purchase behaviour designating different loyalty patterns.Design/methodology/approachThe SERVPERF instrument and the patronage behaviour were utilised to measure service quality and loyalty respectively. A total of 949 questionnaires were personally administered to customers of nine automotive repair companies in Greece.FindingsExploratory factor analysis revealed three service quality dimensions. These are: holistic customer consideration, infrastructure, and empathy. T‐tests were also utilised to reveal possible differences in terms of the identified dimensions. Controlling for customers' loyalty showed significant differences in 11 of the service quality items.Research limitations/implicationsDistributing questionnaires personally did not allow the creation of a completely representative sample of customers of the Greek automotive repair industry.Practical implicationsMeasuring customers' perceptions in terms of the three service quality dimensions that emerged can support decision making regarding initiatives to be taken. Moreover, findings suggest that managers should customise the holistic bundle of services offered.Originality/valueThe findings of this study provide insight into customers' priorities in the automotive repair industry. Furthermore, they reposition service quality construct within the customer satisfaction framework.