bluuebunny/crossref_metadata_2025_split huggingface dataset:
Ensuring leadership fitness: lessons from policing
Authors: Smith Jonathan 
Published: August 2011

PurposePolicing is an enormously challenging occupation. Despite the difficulties, however, the vast majority of police officers are extremely resilient and demonstrate high levels of self‐control, compassion, professionalism and love for the work they have chosen to do. Their dedication to service is inspiring. These officers appear to have the ability to re‐direct their emotionally charged frustrations and use the experiences to create new meaning and compassion. This paper seeks to look at what leaders in all public‐sector organisations can learn from these resilient officers, and to look at what can be done to ensure these leaders are fully fit for the role they have to perform in these challenging times of austerity and cutback.Design/methodology/approachDrawing on extensive research in this area, this paper provides the author's view on lessons from policing that can be applied across the public sector.FindingsThe author argues that when the deeper issues are considered, many of the challenges in policing and in leadership are fundamentally of a spiritual nature, and it is vital to include consideration of the spiritual dimension in an holistic approach to leadership.Originality/valueThere is a need to develop new leadership approaches in the public sector that can cope with the pressure of rapid change on individuals and within organisations. There is much that can be learned from current approaches in policing and, when considered, many of the challenges are fundamentally of a spiritual nature and so it is vital to include consideration of the spiritual dimension when developing leadership fitness.
Spirituality and leadership in psychiatry: an Australian view
Authors: Wong Michael T.H. 
Published: August 2011

PurposeThis paper seeks to provide a view on the relevance of spirituality to leadership at various levels and areas of the practice of psychiatry.Design/methodology/approachThe paper provides a background and discussion on the relevance of spirituality to leadership at various levels and areas of the practice of psychiatry, with particular reference to Australia.FindingsThe author argues that spirituality is relevant to leadership in educating medical undergraduates, training professional psychiatrists, conducting clinical research, delivering mental health services and removing public stigma of mental health problems.Originality/valueThe author provides the unique perspective of a medical specialist practising in different areas and levels of psychiatry on spirituality and leadership.
Follow the leader? A viewpoint on the exercise of leadership
Authors: Raffay Julian 
Published: August 2011

PurposeThe purpose of this paper is to provide a viewpoint on the exercise of leadership.Design/methodology/approachThis paper provides a view on the author's experience of exercising leadership as Leader of the Chaplaincy and Spiritual Care Department in Sheffield Health and Social Care NHS Foundation Trust (in England).FindingsThe author argues that leadership is as much intuition as science and considers how courageous leadership coupled with sound management can transform a service. A paradigm shift is proposed and its impact on various dimensions of the service is considered. Finally, but fundamentally, it is suggested that services need to re‐orientate themselves radically around the hopes and aspirations of those they purport to serve. They need to start doing things with people rather than to them.Originality/valueThis viewpoint provides insights relevant to anyone leading a small team within a large organisation or exercising organisation‐wide leadership. It will be particularly helpful to leaders seeking to find the answers in very turbulent times when the way ahead is far from clear.
Leadership lessons from history: Jehovah's Witnesses
Authors: King Christine 
Published: August 2011

PurposeThis paper aims to consider the position of Jehovah's Witnesses during the Third Reich.Design/methodology/approachDrawing on recent research, the author considers leadership and followership lessons that can be gleaned from the Third Reich period of history.FindingsHistorians write of the “Führerprinzip” or the “leadership principle” by which Adolf Hitler is seen to have taken and held power in Nazi Germany. Hitler and the Nazi leadership managed to conduct a programme of unthinkable acts, including institutionalised murder on a gargantuan scale, with seemingly limited internal challenge or resistance. Subsequent analysis undertaken in the aftermath of the Nuremberg and Eichmann trials argues that the majority of people will carry out instructions if these are given by an authority figure, even if their action harms others. However, as Professor Milgram and his successors have also shown, not everyone will behave in this way; some people refuse to obey orders which contravene their moral sense or values. This paper aims to summarise the story of one group of people – Jehovah's Witnesses – who, during the Third Reich, refused to comply.Originality/valueThe author offers this paper as a case study to highlight some issues about moral leadership, leadership by example, and about the inspiration that can come from unexpected quarters.
Patterns of entrepreneurship of Arab women in Israel
Authors: Mohammed Abu‐Asbah Khaled , Heilbrunn Sibylle 
Published: August 2011

PurposeDrawing upon the disadvantage theory, the purpose of this paper is to investigate patterns of entrepreneurship evolving under conditions of double discrimination characterizing the situation of Arab women entrepreneurs in Israel.Design/methodology/approachA comprehensive questionnaire was administered in 2006 to a sample of 405 Arab‐Muslim women entrepreneurs in the northern and southern “triangle” of Israel. The authors used a snowball convenient method, contacting business women in the “triangle” area by word of mouth. Based on data provided by the Center of Fostering Entrepreneurship (in Hebrew “MATI”) in Bakka el Garbia, it was assumed that about 80 percent of all Arab women business owners in this particular area had been reached.FindingsIn line with the literature, it was found that under conditions of double discrimination a rather traditional type of entrepreneurship evolves, but the authors' findings do not confirm that these businesses are necessarily marginal and illegal. Instead the authors found a variety of types; the majority of which the authors would call community‐based traditional micro‐enterprises.Originality/valueThe paper adds to the understanding of entrepreneurial patterns emerging under conditions of discrimination. It is believed to be one of the very first studies directly investigating a large group of Arab women entrepreneurs in Israel; therefore the understanding of the personal and business characteristics of these women is of major importance.
Entrepreneurship and social and community care
Authors: Sundin Elisabeth 
Published: August 2011

PurposeThe purpose of this paper is to show that not only (obviously) social enterprises but also conventional ones are based on social intentions and that these social intentions often have community dimensions. The conclusion of these findings is that conventional research, and consequently, also the public debate on entrepreneurship as well as on social and community entrepreneurship, is guided by false notions rather than on empirical facts.Design/methodology/approachThe paper starts by presenting the dominating references on entrepreneurship, social entrepreneurship and community entrepreneurship and then goes on to compare them. The existence of social motives among conventional enterprises is brought to the fore, first through a presentation of the official statistics of the motives for all new starters in Sweden and then with a presentation of cases from different sectors. The cases selected to represent the starters have all expressed social motives for going into business. “Care” was the word used by the individuals themselves and therefore the care concept is introduced.FindingsSocial intentions can be found in conventional market enterprises. The intentions of the entrepreneurs' are often expressed in terms of “care”. Care for the community is often an important part of other care dimensions.Research limitations/implicationsThe empirical findings of care in conventional market enterprises and care for the community as an important care dimension in the cases presented have implications not only for theories on conventional, social and community entrepreneurship but also for theory building in social sciences in general. The dominance of English‐speaking researchers can be a problem from this perspective.Practical implicationsBoth the descriptions and the analysis have practical implications for everyone interested in entrepreneurship and the circumstances for enterprises of all kinds as well as for local and regional development.Originality/valueThe paper questions what is taken‐for‐granted, with the help of empirical examples and not just with statements.
Lifestyle determinants of wine consumption and spending on wine
Authors: Brunner Thomas A. , Siegrist Michael 
Published: August 2011

PurposeThe purpose of this paper is to identify the lifestyle determinants motivating wine consumption and the amount spent on it, as sales and profits depend largely on a sound knowledge of them.Design/methodology/approachData were gathered by means of a postal paper‐and‐pencil survey sent out to randomly chosen addresses from the telephone book covering the German‐speaking part of Switzerland, resulting in a final sample size of 874.FindingsLifestyle determinants proved successful in explaining a great deal of the variance in the data. For wine consumption, knowledge about wine, drinking wine to relax, and sociability were the strongest determinants; for spending on wine, they were looking for bargains, visiting wine events, and regarding wine as a healthy beverage.Research limitations/implicationsThe research was limited by being conducted for a specific geographic area, using explorative methodology.Practical implicationsThe identified determinants are of practical use to wine marketers, who can use them to target potentially profitable consumers. They can also create marketing campaigns focused directly on a specific determinant and thus increase consumption, spending or both.Originality/valueTo the best of the authors' knowledge, this is the first study to analyze a broad range of lifestyle variables to predict wine consumption and spending on wine.
Message on a bottle: the wine label's influence
Authors: Sherman Scott , Tuten Tracy 
Published: August 2011

PurposeThe choice facing a wine consumer is one of dizzying options with thousands of wine brands available. Packaging and labeling are among those cues consumers use when choosing wines. The purpose of this paper is to better understand the influence of two labeling variables – design genre and brand naming convention – on perceptions of wine and wine choice by occasion. In particular, three types of label design and naming conventions (traditional, contemporary, and novelty) are examined.Design/methodology/approachA 3*3 (three versions of visual design and three brand naming conventions) factorial design was used to expose participants to a set of three wine label design variations. Participants viewed wine labels online at www.ratethelabel.com and then completed a web‐based survey designed to measure the influence of label design and brand name on wine perceptions, purchase intent by wine use occasion, and the relative importance of factors affecting wine choice.FindingsDespite the popularity of novelty designs and names, participants preferred traditional labels and names. Label design and name were not as influential as wine type, brand familiarity, and price for wine choices made across four wine use occasions. Label design and brand name likeability mattered only for gift choices.Practical implicationsFor wineries developing or revising labels, traditional designs should be considered despite the current trend to use novelty labels.Originality/valueThis study assessed consumer response to a trend in the wine industry – the use of novelty designs and names.
Luxury wine brands as gifts: ontological and aesthetic perspectives
Authors: Reyneke Mignon , Berthon Pierre R. , Pitt Leyland F. , Parent Michael 
Published: August 2011

PurposeThe purpose of this paper is to address the issues of luxury gift giving and the giving of luxury wines as gifts from a conceptual perspective.Design/methodology/approachThe article considers the OA (aesthetic and ontology) model as proposed by Berthon et al. that permits the integration of various conceptualisations of different authors in the area of luxury branding. The model offers a typology of luxury brands that draws on Heidegger's theory of arts and Whitehead's process philosophy. This means that one can differentiate luxury brands along two dimensions: aesthetics and ontology.FindingsThe paper contends that the four modes as set out in the AO model of Berthon et al. can be used as a typology of luxury wines, from both gift giving, and gift receiving, perspectives.Practical implicationsLuxury wine marketers can make use of the proposed typology to target wine gift givers effectively, by understanding where on the proposed matrix both the giver and the receiver are positioned. The four modes that emerge can be seen as different target markets, with different motivations and different behaviors with regard to luxury wines as gifts.Originality/valueBy applying the OA model to luxury wines and specifically to the giving and receiving of luxury wines, this paper offers wine marketers the insight to formulate different marketing mix strategies based on the different target markets that emerge from the proposed model.
Assessing service quality at wineries and cellar doors through service mapping
Authors: Carlsen Jack 
Published: August 2011

PurposeThe purpose of this paper is to investigate the importance of cellar door sales in wineries and test a method of assessing service quality using the services mapping approach, for the purposes of enhancing research in this important area.Design/methodology/approachService mapping involved a group of students in using participant observation techniques to map service quality at three stages of the winery visit: approach and entry; the cellar door; departure and other observations. Observers were instructed to use all five senses in making their observations, i.e. the look, smell, sound, taste and feel of the experience. Physical evidence and staff interactions were also recorded and invisible management processes were implied.FindingsEach of the three wineries studied provided a distinct theme and presentation, sensorial experience and level of service quality based on the observations. The technique of service mapping could provide winery and cellar door managers with unique insights into the totality of the cellar door visitor experience.Research limitations/implicationsResearch on cellar door service quality has implications for the presentation of the wine brand and corresponding brand awareness, loyalty and sales. This research method has utility in assessing the cellar door experience and associated cellar door and winery management processes.Originality/valueThis is the first time that service mapping has been used to assess the cellar door experience. It has provided some new and useful insights for researchers and managers in the wine industry.
Need for achievement and entrepreneurial potential: a study of young adults in the UAE
Authors: Ryan James C. , Tipu Syed A. , Zeffane Rachid M. 
Published: August 2011

PurposeThe purpose of this paper is to examine the relationship between the need for achievement (N‐ach) and entrepreneurial potential of young adults in the United Arab Emirates (UAE).Design/methodology/approachA sample of university business students (n=305) took part in the study. The data were collected using a tailored questionnaire designed to assess respondents' level of N‐ach motivation and their relative potential to pursue entrepreneurial activities.FindingsThe results revealed a strong correlation between N‐ach and entrepreneurial potential among the participants. Analysis of differences across gender and nationality was also conducted, revealing lower levels of N‐ach for UAE national participants, and higher levels of N‐ach among women participants.Practical implicationsResults support the view that achievement motivation is a potentially important factor in explaining entrepreneurial success. It also highlights a potential problem for the UAE economy and society in addressing the relatively low levels of N‐ach among UAE nationals, especially males.Originality/valueDespite a professed desire on the part of the UAE Government to diversify the economy and promote entrepreneurial activity among UAE nationals, little research has been done on the nature of important variables such as N‐ach and entrepreneurial potential in the region. This research addresses a key gap in the literature by exploring this relationship.
Does mental illness have a place alongside social and recovery models of mental health in service users' lived experiences? Issues and implications for mental health education
Authors: Barnes Helen 
Published: August 2011

PurposeInfluential social and recovery models, de‐emphasising mental illness understandings, form key mandates for mental health education today. This paper, however, aims to question how responsive these perspectives may be to service users, and seeks to review the value of mental illness concepts to social model approaches.Design/methodology/approachIn the context of recovery model concerns with the associations of mental illness notions to stigma and disempowerment, the paper first reviews research concerning service users' experiences of mental illness. It then investigates the roots of mental illness stigma, tracing these back to socio‐historical discourses predating mental illness concepts. Against this background, the evolution of mental illness theories and their value to service users is appraised.FindingsThe paper finds that mental illness experiences, linked to experiences of social inequalities, can devastate and form major barriers to recovery approaches; however, the finding that mental illness stigma connects to discourses predating mental illness concepts suggests that the value of the latter can potentially be considered afresh. Against this background, the paper draws out the significance of historical theories of mental illness and contemporary developments, for the promotion of service users' rights and recovery.Practical implicationsThe findings have implications for the development of social approaches in mental health education which embrace mental illness alongside social understandings which are just as important in recovery.Originality/valueThe paper advances recognition of mental illness stigma and mental illness concepts as distinct in their origins, and in this context reviews the significance of mental illness experiences and theories for service users and mental health education.
Achieving cultural competency in mental health training and practice
Authors: Ha Kwong Miu 
Published: August 2011

PurposeThe population of the USA consists of a culturally diverse mix of individuals, many of them recent immigrants, from a wide range of ethnic and racial groups. Given an increasing multicultural and multilingual population, an urgent need for cross‐cultural community and health services, and for culturally competent practitioners, has emerged in the profession of mental health. The reality of that diversity raises two crucial implications: the profession needs more culturally competent practitioners to work with multicultural service‐users; and the clinical assessment and treatment of the population has become more challenging and complex. This paper seeks to explore vital cultural components in training mental health practitioners to work with multiethnic groups.Design/methodology/approachA qualitative and purposive methodology with structured interview questions was employed to gather data for analysis. The process of data analysis included line‐by‐line transcription of each interview and then the data were coded and categorized. Professors, experienced clinicians, and researchers in the multicultural field were interviewed for data collection.FindingsThe findings were organized into four essential components in achieving cultural competency in mental health training. Attitudinal components: cultural appreciation, learning curiosity, assumption free, and cognitive flexibility; emotional components: emotional knowledge, reflective ability, worldview knowledge, and cultural alertness; intellectual components: cultural knowledge, single culture, and clinical knowledge; and integrative practice components: cultural engagement, integrative assessment, and integrative intervention process.Originality/valueThe findings contribute to an expanded understanding and integration of major cultural elements in mental health training and practice.
Assessing psychosocial work‐related stress across five European countries: implications for workforce development
Authors: Denny Margaret , Wells John , Cunningham Jennifer 
Published: August 2011

PurposeThe European Union's (EU) social and employment policy emphasizes that member states should develop workforce development policies that combat work‐related stress. Within the EU, there are few comparative data on the psychosocial job strain characteristics and experiences of staff working in the vocational rehabilitative sector in mental health and intellectual disabilities. The purpose of this paper is to discuss a Leonardo Da Vinci‐funded project – The Reducing Occupational Stress in Employment Project (ROSE) – which aims to reduce stress amongst managers and support staff working in the mental health and intellectual disability occupational support sector across the EU.Design/methodology/approachThis research paper reports the findings of a small‐scale across method study, using a cross‐sectional design and focus groups, on psychosocial job strain amongst managers and support workers in five European countries. Data were gathered through administration of the job content questionnaire (JCQ) and a series of focus groups.FindingsFindings from the JCQ showed that just under 20 percent of the sample exhibited symptoms of job strain. Results from the focus groups indicated that the key stressors for workers were balancing work demands with time available to carry out tasks; poor communication within organizations; and feeling unsupported in one's work. In addition, it was found that there are no national or European data collected, at any level, upon which to base effective interventions to combat occupational stress and no effective mechanisms in the workplace to deal with occupational stress for professionals working in this sector.Practical implicationsBased on the findings, a web site was developed that provides helpful information to managers, trainers, and support workers to manage personal and organizational stressors and raises awareness of the issue within Europe and beyond.Originality/valueThe ROSE project is significant at this time considering the current thrust of EU policy initiatives on mental health, workplace stress and employee well‐being.