bluuebunny/crossref_metadata_2025_split huggingface dataset:
Online risks obstructing safe internet access for students
Authors: Lazarinis Fotis 
Published: February 2010

PurposeThe purpose of this paper is to provide an overall insight into the factors which undermine safe internet access for students. Safer internet access for students is an issue raised during recent years as the web becomes increasingly more accessible to children. However, recent research studies and initiatives demonstrated a number of potential online risks for students. To be able to protect children from potentially hazardous content it is first necessary to have a good understanding of the existing online threats.Design/methodology/approachInitially, prior works on online safety problems for children are reviewed and a list of online risks is assembled based on the previous studies and on information gathered from web sites dedicated to safer internet access. Then, based on this listing, an access log of unsupervised internet access of high school students is analyzed to understand which of these risks can be identified.FindingsThe review of previous works on the topic of safer internet access produces a list of diverse problems for unsupervised internet access for children. The results of the log files evaluation show that several of the identified online risks existed in the students' visited sites and that the students are able to bypass the applied restrictions to visit their preferred sites.Originality/valueThe list of online risks can be used by researchers, teachers, parents, educational technologists, web designers, school administrators and libraries to obtain a clearer view of the internet safety issues. Further, this list could be used for directing future research projects on the social consequences of internet usage for children.
Application of social capital theory to Nigerian university web sites
Authors: Utulu Samuel C. , Okoye Maryknoll A. 
Published: February 2010

PurposeThe purpose of this research is to present a report on Nigerian universities' use of their web sites for collaboration.Design/methodology/approachDescriptive research methodology and content analysis technique were adopted in the research. The research was undertaken through an examination of the various university web site contents and web link structures. The study relied on the Google search engine as the source of its electronic data, while manual evaluation was used to carry out content analysis. Only Nigerian universities with 500 or more web pages were considered; 15 of the 92 universities met this criterion and were subsequently sampled.FindingsThe research revealed that Nigerian universities' web sites did not contain appropriate contents. Both non‐academic and academic contents expected to be found in university web sites were not available and, hence, made the expected inter‐university web links, electronic social networking and cooperation non‐existent. Consequently, only commercially‐based web sites had web link with the sampled web sites. The findings show that the required structure needed to support web collaboration among Nigerian universities has not been developed. Hence, further research to understand the existing structure required for electronic collaboration among Nigerian universities is needed.Research limitations/implicationsSince the study was limited to only those university web sites that had 500 or more web pages, this meant that universities with fewer than 500 web pages, which nevertheless may have traces of social network and cooperation in their link structures, were automatically excluded.Practical implicationsThe research provides information on the readiness of Nigerian universities to adopt web site technology for collaboration and solving the problem of resource sharing that they currently face. It has also laid the foundation for understanding Nigerian universities' web site use in relationship with three social capital dimensions: structural, contents, and relational.Originality/valueThe research provides web analysis information on Nigerian universities. Past experience has shown that research available on web analysis and characteristics of Nigerian universities is very limited and that none has been carried out on their web site use for e‐collaboration.
The National Library of Australia's document supply service: a brief overview
Authors: Moreno Margarita , Xu Anne 
Published: February 2010

PurposeThis paper aims to describe the role of the National Library of Australia in the Australian interlibrary loan environment, not just in terms of providing access to National Library collections through the document supply service, but also in providing infrastructure to support interlibrary loans across Australia.Design/methodology/approachThe paper describes the various roles the National Library plays in the interlibrary loan/document delivery environment in Australia. It covers the document supply service and the Libraries Australia service, which provides the infrastructure that supports interlibrary loans/document delivery in Australia, and briefly reports on the evaluation of services currently being undertaken.FindingsProviding access to library collections is complex and constantly changing. Client expectations are increasing, and libraries need to change traditional practices to meet user needs.Originality/valueThe paper covers the services offered by the National Library of Australia in supporting interlibrary loans/document delivery. Very few papers cover this topic.
British Library document supply – a fork in the road
Authors: Appleyard Andy 
Published: February 2010

PurposeThis paper seeks to provide an overview of recent developments within the British Library's document supply service and offer an insight into future plans.Design/methodology/approachThe paper takes the form of a general review.FindingsThe British Library Document Supply Centre (BLDSC) has made tremendous gains in optimising the service in its current guise. As with similar organisations, challenges are presenting themselves that require a completely new look at the way the business model is designed. Although the long‐term plan is not completely formed, this paper aims to give an insight into current thinking.Originality/valueThe paper spells out the improvement strategy that the BL has adopted for document supply in the light of the worldwide decline.
Interlibrary loan services at Library and Archives Canada
Authors: Kelsall Paula , Onyszko Elizabeth 
Published: February 2010

PurposeThe purpose of this paper is to describe the interlibrary loan services of Library and Archives Canada.Design/methodology/approachThe paper describes the loans, copies and locations services of Library and Archives Canada, and patterns of demand for those services. It also describes the institution's role in the Canadian resource sharing environment.FindingsLibrary and Archives Canada offers access to a broad range of Canadian documents, and also provides services that support resource sharing in Canada. Demand for the institution's traditional ILL services is declining, and its focus is turning to digital access.Originality/valueThe paper provides a picture of a national institution at a time of rapid change. It contains information that will be useful to those seeking documents from Canada.
Development of document delivery by libraries in Germany since 2003
Authors: Rosemann Uwe , Brammer Markus 
Published: February 2010

PurposeThis paper aims to describe the development and current situation of electronic document delivery by public libraries in Germany, taking into account the impact of the changing regulatory framework of German copyright law and the consequences of law suits against libraries and Subito.Design/methodology/approachThe paper describes the current situation. Also, the new licensing strategy of the Subito delivery service and the national licensing strategy for electronic media of German libraries and the German Research foundation come into focusFindingsThe negative development of copyright law posed a new challenge for document delivery services in Germany since the statutory licence in German copyright law no longer covers electronic document delivery provided by Subito and other library document delivery services. Licence agreements with publishers or intermediaries such as copyright clearance centres are now necessary to allow delivery of electronic documents. These negotiations have proven to be very complex and controversial, but now a complicated framework of licence agreements has been concluded and will enable German libraries to generally provide electronic documents in the future. DRM‐systems, however, still are a challenge for customers and the delivery service.Practical implicationsDemand of delivery services has decreased and may decrease even more in the long run due to availability and direct accessibility of electronic documents, together with the national licensing program in Germany.Originality/valueThe paper provides a concise summary and gives an impression of the development of document delivery services of German libraries between 2003 and 2008 with special reference to the legal position and changes to German copyright law.
Many roads to information: digital resource sharing and access at the Swiss National Library
Authors: Clavel‐Merrin Genevieve 
Published: February 2010

PurposeThe paper seeks to describe the changes in user expectations for access to material at the Swiss National Library and the different ways it seeks to provide access information through resource sharing.Design/methodology/approachThe paper describes briefly the Swiss National Library's background and mandate, its digitisation work and access to these resources.FindingsThe Swiss National Library is developing services, both e‐services and non‐e services, to support the information requirements of its users.OriginalityThis is one of the few papers to provide an up‐to‐date account of developments at the Swiss National Library.
KITS: a national system for document supply in Turkey
Authors: Cimen Ertugrul , Tuglu Ayhan , Manyas Mehmet , Çelikbaş Sema , Çelikbaş Zeki 
Published: February 2010

PurposeThe paper aims to describe a new national system for resource sharing and document supply in Turkey.Design/methodology/approachThe paper takes a historical and descriptive approach.FindingsKITS has been very successful in linking academic and other institutions in Turkey to an effective and efficient system of document supply. This is illustrated by figures provided on its expansion in the last two years.Practical implicationsThe paper is useful for all librarians concerned with national document supply systems, especially in the developing world.Originality/valueThis is the first published review of the national system that is transforming document supply in Turkey, and it deals frankly with the obstacles that KITS faces, at the same time indicating the ways in which success has been achieved.
Corporate governance and investment: domestic and foreign firms in Greece
Authors: Dedoussis Elias , Papadaki Afroditi 
Published: February 2010

PurposeThe purpose of this paper is to test the hypothesis that the nationality of ownership affects investment through its interaction with return expectations and cash flow and to answer the question whether this is due to asymmetric information or managerial discretion problems.Design/methodology/approachAsymmetric information and managerial discretion hypothesis are being tested in a fully extended model, which provides for a variety of effects from the explanatory variables. The paper also uses firm and industry variables to account for the investment opportunities or marginal q instead of using the average Q. Using industrial variables instead of stock market data enables the possibility to extend the sample to cover a more representative sample of firms and especially a group of firms where financial constraints are expected to be more profound. Another aspect of the paper is that the ownership variable varies with the nationality of the shareholders of the firm and not with the shareholdings of the managers. This means that the paper restricts its search in two sub‐samples, those of domestic firms and of foreign (multinational) ones.FindingsIn total, 2,700 domestic and foreign (multinational) manufacturing firms located in Greece in the 1992‐1997 period were examined, providing consistent evidence supporting the asymmetric information hypothesis against the managerial discretion hypothesis. These results also support the significance of ownership effects, at least with respect to the national origin of the firm's shareholders.Originality/valueThis paper provides evidence that the nationality of ownership affects the investment behavior and is related with the specific information problems of the firms.
Investment spending and corporate governance
Authors: Dedoussis Elias , Papadaki Afroditi 
Published: February 2010

PurposeThe purpose of this paper is to present evidence on the effects that different ownership's structures of Greek listed firms exercise on the relation between investment and liquidity constraints.Design/methodology/approachCorporate governance in Greece is primarily based on the form of family‐owned firms, as in many European countries. In countries with similar corporate governance systems, a possible source of separation (in the absence of bank‐controlled firms and large business groups) between management and ownership is the nationality of the companies, as foreign nationality implies the physical separation of managers and owners. A second possible separation is based on the shareholdings of the CEO when he/she bears no relation with the controlling shareholders. A sample of Athens Stock Exchange listed firms is collected and a generalized (vs a simple) model of investment is applied to test the role of corporate governance using these two basic separations of management and ownership.FindingsThe paper's empirical findings support the hypothesis of asymmetric information both in the total sample and in various sub‐samples. Low Q, small, and new firms under the generalized model are facing asymmetric information problems. On the other hand, low Q, old and low dividend firms are more likely to face managerial discretion problems that result in over‐investment.Originality/valueThis paper links information‐related problems of investment with simple corporate governance structures.
Social cataloging tools: a comparison and application for librarians
Authors: Jeffries Scott 
Published: February 2010

PurposeThe purpose of this paper is to highlight the recent developments in interface design and company development of social networking sites.Design/methodology/approachThis paper focuses on Shelfari, Goodreads, Visual Bookshelf and LibraryThing, explaining what librarians need to know about each site. Findings –Each tool featured in this paper may find its niche among users it is more likely that only one or two will emerge as the standard for social cataloging sites.Originality/valueFor those who are brand new to social catologing tools, this paper will serve as a useful introduction.
Use of electronic journals by doctoral research scholars of Goa University, India
Authors: Chirra Rekha , Madhusudhan Margam 
Published: February 2010

PurposeThe purpose of this paper is to study the use of electronic (e)‐journals by doctoral research scholars of Goa University, Goa (India). The main aim is to know the use of e‐journals for research work. Further, the study aims to highlight the problems in accessing e‐journals, degree of utilization, and influence of e‐journals on research work.Design/methodology/approachA survey is conducted through a structured questionnaire circulated among 100 doctoral research scholars (PhD) in Goa University and the response rate is found to be 96 percent. The responses received from the doctoral research scholars to 16 questions is presented in the form of tables and figures and analyzed by using a simple method of calculation. Stratified accidental random method is used for selection of respondents.FindingsThe paper arrives at the following conclusions: the e‐journals have become vital part of information for research work. This study helps in knowing the importance and use of e‐journals in comparison to printed journals particularly for the research community. Most of the respondents are accessing e‐journals from the Department Computer Labs for their research work and e‐journals meet the instant desire of users to have an access to information. Springer & Kluwer is the leading publisher. Boolean Search is the most popular advance search technique. The study shows that there is need for user orientation for efficient searching of e‐journals. The most common problem faced by the respondents is that there is difficulty in accessing full text and many of the respondents are not satisfied with the Internet facilities available in Goa University and they provide some constructive suggestions for improving the accessing of e‐journals.Practical implicationsThe paper is confined to the use of e‐journals by the doctoral research scholars of Goa University, Goa.Originality/valueThis paper is an outcome of the study made in Goa University, Goa about the use of University Grants Commission (UGC)‐Infonet Digital Library Consortium's e‐journals by doctoral research scholars during the study period, i.e. 1‐28 June 2008.
Four‐mode channel interactivity concept and channel preferences
Authors: Florenthal Bela , Shoham Aviv 
Published: February 2010

PurposeThis paper has two purposes. First, it aims to propose an alternative conceptualization for interactivity that distinguishes between four interactivity modes: human, medium, message, and product. Second, it seeks to develop a framework of channel preferences that integrates the four‐mode concept of channel interactivity.Design/methodology/approachA synthesis of interactivity literature streaming from several disciplines (social psychology, computer science, communication, object interaction, and marketing) was used to develop the four‐mode concept. A framework is proposed to illustrate how consumers' perceptions of, and preferences for, the four interactivity modes impact channel preferences.FindingsThe propositions developed suggest: channels are perceived as offering different modes of interactivity; preferences for interactivity modes are shaped by personal and situational characteristics; and a match/mismatch between consumers' perceptions of and preferences for the interactivity modes determine channel preferences.Research limitations/implicationsThe approach allows an evaluation of particular interactive technologies, an assessment of multi‐channel strategies, and an examination of consumers' satisfaction with their shopping experiences.Originality/valueThe authors propose a broader approach than existing ones. It is not restricted to an online channel; it integrates consumers' interaction with products; and it enables a comparison of online and offline channels. In addition, most research has focused on perceptions of interactivity whereas the framework presented in the paper addresses perceptions of, and preferences for, interactivity modes that impact channel choices.
What are the fundamental features supporting service quality?
Authors: Ueno Akiko 
Published: February 2010

PurposeThere are many features that have been regarded as having a critical role in supporting service quality. The purpose of this article is to identify those features that are fundamental in supporting service quality.Design/methodology/approachA literature review was conducted covering total quality management (TQM), internal marketing, and the service quality literature, especially the study of service quality gaps. All of these are concerned with the search for service excellence.FindingsFrom a comparative study of these three areas of the literature, it was found that there are seven common features: recruitment and selection, training, teamwork, empowerment, performance appraisals and reward, communication, and culture of the organisation. Each of them is argued to be critical for the management of service quality.Practical limitations/implicationsAlthough there are other factors that can influence service quality, the identification of fundamental features provides managers and academics with a valuable framework with which to start in pursuit of service quality across a variety of service businesses.Originality/valueAlthough management of service quality has been regarded as notoriously difficult due to the characteristics of services, by identifying fundamental features supporting service quality, this article provides focal points for the management of service quality.
Assessing operational effectiveness in healthcare organizations: a systematic approach
Authors: Gomes Carlos F. , Yasin Mahmoud M. , Yasin Yousef 
Published: February 2010

PurposeThe purpose of this paper is to propose a systematic approach to measuring, tracking, monitoring and continuously improving efficiency, availability and quality in healthcare operational settings.Design/methodology/approachThe proposed measure of healthcare operational effectiveness (HOE) consists of three indicators. They include an availability indicator, an quality indicator, and an efficiency indicator. The proposed approach tends to facilitate the systematic improvement at the different facets of operational effectiveness.FindingsThe proposed operational performance approach based on the HOE is consistent with the themes of performance measures and measurement reported in the literature.Research limitations/implicationsThe proposed healthcare operational effectiveness approach represents a serious attempt at quantifying the key facets of service effectiveness in healthcare operational settings. The validation of this performance assessment and measurement approach is worthy of future research.Practical implicationsThe approach advocated by the HOE has operational and strategic relevance to decision makers of healthcare organizations.Originality/valueThis paper presents a practical, systematic approach toward enhancing operational effectiveness in healthcare organizations. Relevant implementation issues associated with the proposed approach are also addressed.