bluuebunny/crossref_metadata_2025_split huggingface dataset:
Emotional and social intelligence competencies: cross cultural implications
Authors: Emmerling Robert J. , Boyatzis Richard E. 
Published: February 2012

PurposeContinued research on the assessment and development of emotional and social intelligence competencies represents an opportunity to further both theoretical and applied applications of behavioral science to the management of human capital. While the field has continued to expand over the preceding decades, research has often trailed application, especially as it relates to cross‐cultural validity. The purpose of this introductory essay to this special issue of CCM serves to focus on cultural issues related to applied use of competencies in diverse cultures.Design/methodology/approachEmotional and social intelligence competencies are defined and an overview provided for the papers that will follow, with original research linking these constructs to performance in various occupations and cultures, as well as issues related to their development.FindingsEmotional and social intelligence competencies are found to represent a practical and theoretically coherent, reliable and valid approach to assessing and developing individuals in diverse cultures.Research limitations/implicationsAs an introductory essay, the paper lays the foundation for the following articles in this special issue.Originality/valueAlthough competencies are in widespread use around the world, issues related to cross‐cultural validation are seldom studied empirically. This introductory essay and subsequent articles will help clarify emotional and social competencies as a behavioral approach to applying emotional intelligence to the practical needs of organizations.
Measuring social and emotional intelligence competencies in the Indian context
Authors: Sharma Radha 
Published: February 2012

PurposeThe purpose of this paper is to determine the cross‐cultural reliability and validity of the Emotional Competence Inventory (ECI‐2) in a cross‐cultural context.Design/methodology/approachUsing a competency‐based approach to social and emotional intelligence (EI), the paper presents data on Indian managers from the manufacturing and service industries collected using self‐report and multi‐rater assessments. Factor analysis explored the latent structure of social and emotional intelligence competencies on the Indian sample. Divergent validity was assessed using a Stress Personality test. Internal reliability of the ECI‐2 was also determined for a sample of 400 Indian managers.FindingsA two‐factor structure has emerged in the cross‐cultural context similar to the latent structure of the construct explored by the test developers of the ECI‐2. However, six items did not have significant loading. ECI‐2 has been found to have statistically significant reliability coefficient and divergent validity with Stress Personality test on the Indian sample.Research limitations/implicationsThe competency‐based approach to emotional and social intelligence, with a two‐factor structure, has found empirical evidence on the managerial sample in the Indian context. Future research can test this on other professional groups. Norms can be developed for various professional groups using a competency‐based framework of EI.Practical implicationsECI‐2 can be used with modification based on the findings for talent management, employee development, counseling and succession planning for Indian managers.Originality/valueCross‐cultural validation, in the Indian context, of a competency‐based framework of emotional and social intelligence and its measure is useful for researchers and practitioners and for professional and leadership development of managers.
Development and validation of a customized competency‐based questionnaire
Authors: Ryan Geoff , Spencer Lyle M. , Bernhard Urs 
Published: February 2012

PurposeThe purpose of this paper is to report data empirically linking competencies of individual leaders to business profitability and demonstrate that competencies are cross‐culturally valid.Design/methodology/approachParticipants in the initial competency study were 15 business unit managers identified as high performing. Data were collected using Critical Incident Interviews that were systematically coded using thematic analysis to identify the presence of competencies. Competencies identified were then adapted into a behaviourally‐based questionnaire used in a follow‐up validation study. Participants in the validation study (n=70) were managers from North America and two European countries who were participants in a management development program. Boss ratings of competencies were then correlated with business unit profitability.FindingsA set of competencies was identified as predictive of unit profit growth in managers in both North America and the European Union. Subsequent regression analysis showed that 17 per cent of the variance in business unit profitability could be accounted for by four competencies, specifically team leadership, developing others, achievement orientation, and impact and influence. Cross‐cultural validity was demonstrated to the degree that similar competencies predicted performance in both North America and the European Union as evidenced by the correlation between boss rating of subordinate competencies and profit growth.Research limitations/implicationsThe initial study using Critical Incident Interviews was conducted with a small sample size and did not employ a comparison group of average performers.Practical implicationsInitial competency research using empirical methods should be used to help focus competency models used for selection, feedback, training, and performance management.Originality/valueThe study is one of the few published studies that link competencies to business unit profitability. The paper demonstrates that competencies have a degree of cross‐cultural validity.
EI training and sales performance during a corporate merger
Authors: Gignac Gilles E. , Harmer Richard J. , Jennings Sue , Palmer Benjamin R. 
Published: February 2012

PurposeThe purpose of this paper is to examine statistically the efficacy of an emotional intelligence (EI) training program on sales performance and emotional intelligence in a group of salespeople.Design/methodology/approachAn experimental, repeated measures/between‐groups design was used (training group (n=29) and a control group (n=21)). The dependent variables were sales performance, self‐report EI and rater‐report EI. The data were analysed based on a series of split‐plot ANOVAS.FindingsRater‐reported EI correlated with sales performance at r=0.32. The EI training group also demonstrated increases in both self‐ and rater‐report EI equal to approximately a Cohen's d=−0.45, in comparison to the control group. Finally, the EI training group outperformed the control group by approximately 9 per cent (p<0.05) in sales performance.Research limitations/implicationsThe long‐term beneficial effects of the EI training program on sales performance are not known.Practical implicationsHuman resource practitioners and coaches may consider implementing an EI training program to facilitate performance in sales people.Originality/valueThis is the first study to examine the effects of an EI training program using a rigorous experimental methodology and an objective measure of sales performance.
Ten years of partnership
Authors: Riddington Carol 
Published: February 2012

PurposeLearning Disability Partnership Boards (LDPBs) were established throughout England in 2001. This study aims to explore how people with learning disabilities have been involved on LDPBs and the opportunities given for them to take part in civic activities.Design/methodology/approachThe author conducted systematic observations in five different LDPBs operating in South East England and, using purposive sampling, interviewed 55 members of these boards.FindingsRepresentatives who had learning disabilities were able to contribute in four different ways. These were as a co‐chair of the main meetings; member responsible for a specific activity or role; contributor to meetings and discussions; and as a presenter.Originality/valueThe study illustrates that, although people with learning disabilities are involved in the work of LDPBs, their opportunities to influence outcomes are not fully recognised by others. Normal meeting conventions can prove difficult. Alternative arrangements can enable people with learning disabilities to contribute more to meetings and have more influence on outcomes.
Commentary on “Love is simply not enough”
Authors: Williams Val 
Published: February 2012

PurposeThis paper seeks to provide a commentary on the previous paper in this issue, “Love is simply not enough”.Design/methodology/approachThe commentary draws on research findings and recent policy about personalisation to consider those factors influencing the development of effective family and professional partnerships.FindingsThe paper notes the way in which families have often been undermined by those authorities responsible for providing support. While a lifelong caring role will be a positive choice for some families, it should not be a requirement.Originality/valueThe commentary draws attention, in particular, to the importance of local authorities working more effectively with family carers.
Supporting aspirations – or not? Recent reforms on equality, the green paper on Special Educational Needs and the potential of a neurodiversity spectrum statement
Authors: Mackenzie Robin , Watts John , Howe Lati 
Published: February 2012

PurposeThe purpose of this paper is to apply critical legal analysis to laws, policies and reforms focused on special educational needs (SEN) and equality in England and to suggest a Neurodiversity spectrum statement.Design/methodology/approachThe paper reviews current legal and policy initiatives in SEN, together with recent reforms in equality law.FindingsWhile past and current policies may have laudable aims, tensions such as a lack of integration of education, health and social services have had prejudicial outcomes for children with SEN, their families/carers, and the professionals involved.Originality/valueLegal reforms promise to remedy some problems, but must be underpinned by adequate resourcing, appeal procedures, and remedies which foster the enforcement of legal duties. Some resources for families with children with SEN are noted.
Office design for the multi‐generational knowledge workforce
Authors: Joy Andrew , Haynes Barry P. 
Published: February 2012

PurposeThe purpose of this paper is to evaluate the impact the workplace can have on knowledge working for a multi‐generational workforce.Design/methodology/approachA case study analysis is undertaken of Leeds City Council (LCC) workplace in the UK.FindingsThe findings from the study show that in the context of LCC there are some key differences between the generations regarding knowledge working preferences for formal/informal meeting spaces. In other aspects, such as knowledge sharing, the generations appear to agree on key aspects such as mentoring and team‐based working environments.Practical implicationsCorporate real estate managers can use the research findings to assist them in providing a range of workplace settings to enhance multi‐generational interaction.Originality/valueThis paper fills a gap in current research by evaluating workplace preferences based on generational differences.
A relocation model of European manufacturing firms: cases from Italy and Sweden
Authors: Ciaramella Andrea , Dettwiler Paul 
Published: February 2012

PurposeThe purpose of this paper is to deal with two major issues: what alternatives does a manufacturing company have when current office space use is not sufficient, or it exceeds its needs, following changes and business transformation; and second, what principal factors (in particular Facilities and Corporate Real Estate Management factors) must be taken into account in the decision‐making process about possible relocation? The corporate real estate of manufacturing firms in the Western countries is very much similar to that of the service sector. When compared to property devoted to service activities only, the inertia of manufacturing companies is apparent only, because a large part of the premises are in fact offices that, to various extent, are connected to warehouses, laboratories, factories and manufacturing units that cannot be relocated. For this reason it is necessary to devise intermediate alternatives between staying on the current location or total relocation.Design/methodology/approachThis paper is based on literature studies of company locations in a European and global context, with two independent surveys from two different geographical areas: northern Italy and Sweden. Despite the different aspects considered in the surveys, common conclusions can be made for a general understanding of how facilities management factors influence location.FindingsThe model described in this paper organizes location alternatives when space changes are required, especially by European manufacturing companies.Practical implicationsThe model is a tool for decision makers when analysing and structuring their location needs.Originality/valueThe paper is a pioneering work of classification of intermediate alternatives of partial relocation.
Interoperability adoption among government and corporate portals in India: a study
Authors: Tripathi Rakhi , Gupta M.P. , Bhattacharya Jaijit 
Published: February 2012

PurposeThe purpose of this study is to examine the position of interoperability of government and corporate portals in technological adoption space in India in terms of three critical dimensions: data integration, process integration and communication integration.Design/methodology/approachThis exploratory study was conducted through a survey questionnaire from 300 portals of government departments and public sector undertakings (PSUs) in India. Data were also collected from portals of Indian companies and the results have been compared with those of the government portals.FindingsThe results show that the majority of government portals in India have initiated integration. Second, the portals of Indian companies are performing better than the portals of government and PSUs for achieving an interoperable position. Third, there is high dispersion in level of integration of government portals in India.Practical implicationsThe portals with the lowest level of integration in government in India will determine when government will actually attain full horizontal integration and hence achieve an interoperable portal as there is high dispersion in level of integration of government portals in India. Also, for achieving an interoperable government portal, an organization needs to focus on the weakest factors of each dimension.Originality/valueThis study is the first to examine the position of interoperability in technological adoption space in India. The results lead to a number of recommendations for achieving interoperability for government portals in India. The study also highlights the weakest factors of each dimension that require more improvement than other factors.
The intellectual structure of the supply chain management discipline
Authors: Giannakis Mihalis 
Published: February 2012

PurposeThis paper aims to explore the way that the intellectual structure of the SCM discipline has been shaped over the last 20 years. The discipline is represented by the papers that are published in a network of ten leading academic journals in the field. As the SCM literature has grown, the analysis of the way that the characteristics of this network of journals have changed over time enables the identification of salient challenges facing SCM theory and practice for the new decade.Design/methodology/approachA combination of social network and citation analyses among the selected journals is applied. Citations between and within journals are collected and analysed using social network analysis metrics, that assess the communication patterns between and among the journals, the cohesion of the network and the role that each of the journals has performed (and is acquiring) in the dissemination of knowledge.FindingsThe analysis reveals that the current structure of the network of journals is characterised by an evident shift of focus of operations management journals towards more SCM phenomena, the cohesion of the discipline has improved but is still fragmented due to a lack of reciprocal co‐citations among the journals, and the emergence of three distinctive clusters in the network.Research limitations/implicationsThe study reflects the growth of supply chain management, by studying an eclectic number of academic journals over the past 20 years, but can be extended beyond this period and it can include more academic and practitioner journals to examine its extended problem domain.Practical implicationsThe study confirms the inter‐disciplinary nature of supply chain phenomena and the opportunity for research in SCM to acquire a central role in the study of inter‐organisational systems.Originality/valueBibliographic studies have been conducted in the past in several (more established) disciplines. The study of where knowledge is communicated with co‐citations among papers and journals provides concrete evidence of the changing characteristics of an academic discipline. The SCM discipline is maturing as an academic discipline and the analysis of its intellectual structure can assist in establishing its legitimacy and future expansion.
Enablers and inhibitors of advanced information technologies adoption by SMEs
Authors: Kannabiran G. , Dharmalingam P. 
Published: February 2012

PurposeThe auto ancillary industry in India has witnessed huge capacity expansion and modernization due to entry of foreign automobile manufacturers in the post liberalization era. In spite of potential benefits, the adoption of advanced IT among small to medium‐sized enterprises (SMEs) is low in India. There are several technological, economical and organizational factors that enable or inhibit the adoption of advanced IT. The primary objective of this research is to identify and evaluate the key factors that are enabling or inhibiting adoption of advanced IT in the Indian auto ancillary SMEs.Design/methodology/approachIn order to identify and evaluate the enablers and inhibitors, a detailed survey was carried out among registered Indian auto ancillary SMEs during 2010. Out of 584 registered SMEs, 110 owners/top managers of the SMEs responded to the survey. The data collected through the survey were analyzed using confirmatory factor analysis and multivariate regression to evaluate the influence of enablers and inhibitors of advanced IT adoption by the auto ancillary SMEs.FindingsThe survey findings show that the level of advanced IT adoption in auto ancillaries is low with only 17 per cent of SMEs having adopted technologies. This study reveals that “perceived benefits” and “perceived competitive pressure” enable advanced IT adoption among auto ancillary SMEs in India. However, “lack of financial capacity”, “small scale operation and “lack of in‐house IT manpower” inhibit the adoption. It is also found that enablers such as “changes in business environment”, “IT experience of CEO/owner” and “increased information linkage with OEM/customer” do not have any influence on the adoption. Similarly in the case of inhibitors, “lack of IT Infrastructure” and “lack of information security” do not have significant association with IT adoption. Despite the positive external IT environment and recognition of benefits, advanced IT adoption by SMEs in the auto ancillaries is limited by lack of financial capabilities and in‐house IT human resources.Originality/valueThis is one of the early papers that brings out the enablers and inhibitors of advanced IT adoption by auto ancillaries in India. Further, these factors are systematically analyzed to assess the relative importance with reference to the SMEs. The findings contribute to theory of IT adoption among SMEs, but more importantly to the SMEs in the auto ancillary, and policy makers and IT service providers who are likely to facilitate increased adoption.
Free will in social and psychological contracts
Authors: Rousseau Denise M. 
Published: February 2012

PurposeThe purpose of this paper is to examine the scientific standing of the concept of free will and its role and functioning in social and psychological contracts.Design/methodology/approachThis is a conceptual paper.FindingsSocial structures that support the exercise of free will are central to the functioning of both social and psychological contracts.Originality/valueThe paper contributes to the debate in the natural and social sciences regarding the existence and functioning of free will in everyday life.
Contracts to frame sustainable futures
Authors: Marchais‐Roubelat Anne 
Published: February 2012

PurposeThe purpose of this paper is to examine what role the contract can, or should, have to frame sustainable futures.Design/methodology/approachTheoretical discussion, implementation of action‐based scenarios method.FindingsIn a sustainable perspective, function and dysfunction of contracts relate to irreversibility to be designed as transfer, stalemate, oscillation and phase lag.Research limitations/implicationsContracts appear as the product of a rational decision, settling the interactions between contracting parties, as well as being a symbolic act.Originality/valueThe paper discusses contracts in a long range perspective through the implementation of action‐based scenarios method.
Conceptualizing and encouraging critical creativity in doctoral education
Authors: Brodin Eva M. , Frick Liezel 
Published: February 2012

PurposeThe purpose of this paper is to provide a theoretical framework for conceptualizing critical and creative thinking within doctoral study and to illuminate the connecting and diverging points between the two phenomena in a way that clarifies their developmental relationships.Design/methodology/approachThe conceptual framework is founded in a synthesized understanding of both new and established theories on critical and creative thinking, and worked out through a reconstruction and expanded re‐conceptualization of the Four C Model of Creativity.FindingsThe results show that responsible scholars are moved by both critical and creative thinking, which is conceptualized as critical creativity. The authors introduce the ECC‐model which illustrates how different Expressions of Critical Creativity (CC) is manifested in scholarship: Experiential CC (in cognition), Experimental CC (in action), Enunciated CC (in speech), and Eulogized CC (in recognition). Whereas Experiential, Experimental and Enunciated CC constitute important fields of developmental practice in doctoral education, Eulogized CC is a possible outcome of the completed doctorate. It appears that Enunciated CC especially seems to be a field of urgent need for further development.Originality/valueThe paper offers a conceptual framework for new ways of understanding critical creativity in doctoral education by outlining how critical creativity is manifested in an educational context. Thereby the authors provide a valuable tool for supporting doctoral students in becoming professional scholars through a pedagogy that is reflective, integrative and deliberate.