bluuebunny/crossref_metadata_2025_split huggingface dataset:
Current status of CSR in the realm of supply management: the case of the Korean electronics industry
Authors: Lee Ki‐Hoon , Kim Ji‐Whan 
Published: March 2009

PurposeThe purpose of this study is two‐fold: to survey research on supply management and corporate social responsibility (CSR) reported over the past two decades; and to carry out an empirical study of the current status of supply management and CSR in the Korean electronics industry.Design/methodology/approachThe study is based on an explorative approach, wherein “triangulation” is adopted, combining quantitative and qualitative methods. A questionnaire survey with a 132‐company sample is employed as a quantitative method and the telephone interviews with 23 samples are used as a qualitative method. By adopting a triangulation approach, rich data and explanatory power can be obtained to answer the research question.FindingsThe results of the study show that “environmental” pressures and standards are widely accepted and implemented for supply management in the Korean electronics industry. However, “social” pressures and standards are still not commonly used and there is a lack of implementation in the entire supply chain in the industry. The main reason for adopting CSR standards is to identify risks and problems in the supply chain, and to avoid or at least reduce the consequences for the final manufacturer. Although most manufacturers in the Korean electronics industry demand certified environmental standards such as ISO 14001 from their suppliers, there is generally a lack of integration of social standards in supplier management or requirements.Practical implicationsCompanies today face a growing number of restrictions from national legislations and international standards influencing the environment, labour standards, and human rights issues. Within the Korean electronics industry as a whole there appears to be consensus that it is not easy being “socially responsible”. Vague notions about CSR issues for supply management practices have not provided suppliers with adequate guidance as they seek to improve their performance vis‐à‐vis company standards. The development of evaluation standards to assess suppliers can be a critical factor in improving a firm's performance. Another critical factor is documenting all CSR activities for external requirements such as auditors.Originality/valueThis study is the first empirical attempt to explore CSR adoption and implementation in supply management in the Korean electronics industry.
Developing supply chains in disaster relief operations through cross‐sector socially oriented collaborations: a theoretical model
Authors: Maon François , Lindgreen Adam , Vanhamme Joëlle 
Published: March 2009

PurposeThis study seeks to provide insights into corporate achievements in supply chain management (SCM) and logistics management and to detail how they might help disaster agencies. The authors aim to highlight and identify current practices, particularities, and challenges in disaster relief supply chains.Design/methodology/approachBoth SCM and logistics management literature and examples drawn from real‐life cases inform the development of the theoretical model.FindingsThe theoretical, dual‐cycle model that focuses on the key missions of disaster relief agencies: first, prevention and planning and, second, response and recovery. Three major contributions are offered: a concise representation of current practices and particularities of disaster relief supply chains compared with commercial SCM; challenges and barriers to the development of more efficient SCM practices, classified into learning, strategising, and coordinating and measurement issues; and a simple, functional model for understanding how collaborations between corporations and disaster relief agencies might help relief agencies meet SCM challenges.Research limitations/implicationsThe study does not address culture‐clash related considerations. Rather than representing the entire scope of real‐life situations and practices, the analysis relies on key assumptions to help conceptualise collaborative paths.Practical implicationsThe study provides specific insights into how corporations might help improve the SCM practices by disaster relief agencies that continue to function without SCM professional expertise, tools, or staff.Originality/valueThe paper shows that sharing supply chain and logistics expertise, technology, and infrastructure with relief agencies could be a way for corporations to demonstrate their good corporate citizenship. Collaborations between corporations and disaster agencies offer significant potential benefits.
Explaining patrol officer drug arrest activity through expectancy theory
Authors: Johnson Richard R. 
Published: March 2009

PurposeThe purpose of this paper is to test the ability of expectancy motivation theory to explain patrol officer drug arrest productivity, with the hope of identifying ways to influence patrol officer work outputs.Design/methodology/approachAccording to expectancy motivational theory, the individual patrol officer's number of drug arrests should be explained by the expectation to make drug arrests, the capability to do so, the opportunity to do so, and the likelihood that these arrests will be rewarded. The present study used survey data from a sample of 401 municipal police officers representing 23 suburban police agencies in one metropolitan area in the Midwestern USA. Multivariate analysis was used to investigate correlations between the officers' perceived work environment characteristics and their individual drug offense arrest productivity.FindingsAs predicted, officers who produced the most drug arrests were more likely to have perceived that drug arrests were rewarded by their agency, perceived that management saw drug enforcement as a priority, received specialized training in drug interdiction, and perceived that they had sufficient time in their shift to properly investigate suspected drug offenses.Research limitations/implicationsThe limitations of this study include the fact that the sample is limited to suburban police officers in one metropolitan area, and the reliance on primarily self‐reported data on officer arrest outputs.Practical implicationsThe present study lends further support to the use of expectancy motivation theory as a viable framework for managing patrol officer work outputs in a law enforcement organization.Originality/valueThe present study holds value for police administrators who seek to better manage patrol officer behavior in the field. It also holds value for scholars of policing who seek to better understand how the organizational work environment influences general tendencies in officer arrest behavior.
Impact of network ties on change in police agency practices
Authors: Roberts Aki , Roberts John M. 
Published: March 2009

PurposeOrganizational research has suggested that network ties influence adoption of innovations and other organizational behavior. This paper aims to study the impact of network ties on change in police agency practices in a sample of city and county police agencies for which Weiss provided data on informal communication ties between agency planners.Design/methodology/approachThe authors analyzed change in six agency practices from 1997 to 2000, as indicated in law enforcement management and administrative statistics (LEMAS) data, with a variable indicating whether an agency's network contact engaged in the practice.FindingsNetwork ties appeared to influence change in computer use for crime mapping, with change more likely when the agency and its network contact initially differed with respect to the practice. Statistically significant network influences were not found for change in the other practices (existence of a formal community policing plan, geographic assignment of detectives, encouragement of scanning, analysis, response, and assessment (SARA) problem‐solving, computer use for resource allocation, and patrol access to criminal histories).Research limitations/implicationsResults suggest that network ties may affect change in policing practices and innovation, but that this does not necessarily hold across all types of practices.Practical implicationsWith at least some evidence of network influences, results suggest that policymakers should attempt to take advantage of network structure when encouraging beneficial changes in agency practices.Originality/valueThis paper studies the impact of network ties on change in police agency practices in a sample of city and county police agencies.
Exploring agency policing models and response to domestic violence
Authors: Clement Keith , Tatum Kimberly M. , Kruse Matthew J. , Kunselman Julie C. 
Published: March 2009

PurposeThis paper aims to examine the relationship between law enforcement agency domestic violence standard operating procedures (SOPs) and Florida's model policy for domestic violence, as well as type of police agency and policing management model.Design/methodology/approachData for this study include the SOPs and self‐reported policing model for Florida law enforcement agencies (n=72), which were collected through an e‐mail request to all Florida agencies. The policing model was dichotomized into “traditional policing” and “community oriented policing” styles. Content analysis was used to analyze each agency's SOPs.FindingsFindings suggest there are no differences in SOP content across “traditional” versus “community oriented policing” policing models. Agencies self‐reporting as community oriented policing agencies were not necessarily any more likely to include preventative or long‐term goals within their domestic violence SOPs than agencies self‐reporting as “traditional” policing agencies. There were also no differences in SOP content across type of police agency.Research limitations/implicationsThis research suggests that although SOPs are used to formalize policy for officer decision making, they may not be representative of the policing management model of an agency.Practical implicationsAgencies that identify as community policing agencies should examine whether written policies demonstrate an adherence to the core tenets of community policing.Originality/valueThere is no research that examines the link between written domestic violence policies and agency policing models. This paper adds to the extant literature and suggests topics for future research in this area.
Nurturing isolation in the South African police service
Authors: Meyer Michael E. , Steyn Jean 
Published: March 2009

PurposeThe article aims to report on an examination of South African Police Service (SAPS) recruits for indicators evincing the presence of the police culture theme of isolation. The research also seeks to determine if the presence of isolation as characteristic of SAPS recruits is gender neutral as well as whether indicators of social isolation change over the period of basic recruit training as well as during the first period of encounter, field training.Design/methodology/approachUsing a survey format, the research employs a quasi‐experimental pre‐test/post‐test repeated measures research (longitudinal) design: a pre‐test at the beginning of SAPS recruit basic training; post‐test at the end of the SAPS basic training; and a second post‐test upon completion field training.FindingsAlthough there is significant variance among the police recruits, overall there are indicators of police isolation already present among the recruits upon arrival at the police training colleges. These indicators became stronger during the period of basic training but appeared to weaken during field training. However, upon closer observation this change was true only for female recruits. Indicators of isolation were also stronger among female recruits at all three times despite the decrease following field training.Practical implicationsThe findings suggest that the basic training be evaluated for its differential, and somewhat negative, impact on female recruits. That attitudes evincing isolation from the public are present among police recruits also raises a serious question regarding community policing as the preferred mode of police service delivery.Originality/valueThis paper reports on a preliminary investigation of the police culture theme of isolation among South African Police Service recruits entering basic police training in January of 2005 and changes that may have occurred in these attitudes over the period of the six‐month basic training and the subsequent six‐month field training experience.
The effect oflocusof control in the reduction of corruption in the Nigerian police
Authors: Oyesoji Aremu Amos , Pakes Francis , Johnston Les 
Published: March 2009

PurposeLocusof control is the perception of an individual's perception about events in his or her life. This paper aims to improve police ethical standards using a counselling approach,locusof control to reduce police corruption in Nigeria.Design/methodology/approachA pre‐test, post‐test and control group quasi‐experimental approach using a 2 × 2×2 factorial matrix was employed in the study. Participants were 200 police personnel conveniently sampled from Oyo and Lagos State Police Commands, Nigeria. Quantitative data were collected with a 100 per cent success rate using a valid and reliable instrument, the police ethical behaviour scale (PEBS).FindingsResults of the study using analysis of covariance and t‐test statistics on three generated hypotheses indicated thatlocusof control as a counselling technique could significantly reduce police corruption. The moderating effect of gender and career status on the intervention (locusof control) showed that female participants and senior police officers demonstrated a stronger reduction on the corruption measure.Research limitations/implicationsThis study was limited to only two State Police Commands out of 37 State Police Commands (including the Federal Capital Territory Command). The findings of the study have implications for police transformation in Nigeria; and on a specialised counselling practice through whichlocusof control as a counselling technique could be integrated into the police training.Originality/valueThe study fills the existing research gap by utilisinglocusof control as a counselling intervention strategy. It would therefore be of value to police authorities, anti‐corruption bodies, researchers, criminal justice, and academics and practioners.
Police organizational structure and child sexual abuse case attrition
Authors: Maguire Edward R. 
Published: March 2009

PurposeThis paper aims to explore the effects of formal police organizational structure on child sexual abuse case attrition.Design/methodology/approachData from two surveys were merged for this analysis: a 1988 survey of child abuse enforcement in US police departments, and the 1987 Law Enforcement Management and Administrative Statistics (LEMAS) database produced by the Bureau of Justice Statistics. Based on the structure‐performance link that is rooted in structural contingency theory, this study examines the effects of both global and specific structural features on two case disposition ratios. Because structure is more easily malleable than other factors that may affect performance, such as environment and context, it is important to know whether certain structural arrangements produce more desirable outcomes than others.FindingsThe results indicate that the global structural variables included in this analysis play a small role in child sexual abuse case attrition. None of the variables included in the model influence the rate at which cases are designated as “founded”. The size and height of police agencies and the rate at which they designate cases as founded both influence their arrest rates for child sexual abuse cases.Research limitations/implicationsThe small sample size made it difficult to estimate the models. Future research should test the findings reported here using larger samples.Originality/valueTo the author's knowledge this is the first study to compare the effects of global and specific structures on police outputs.
Management practices driving sustained business success
Authors: Grønholdt Lars , Martensen Anne 
Published: March 2009

PurposeThe purpose of this paper is to examine how different management practices drive key financial performance and business success in Danish companies.Design/methodology/approachBoth qualitative and quantitative research is conducted to study the relationships between eight general management practices and key performance results. A survey among large companies in Denmark and the companies' key performance results form the empirical basis for the study. Two central key performance results are “increase in turnover” and “return on invested capital”. It can be argued that sustained increase in turnover and high return on invested capital at the same time indicate business success and return to shareholders in the long run.FindingsThe findings demonstrate that the eight management practices are linked to key performance results. The high‐performing companies are differentiated significantly from the low‐performing companies with regard to how well they perform on these management practices. All eight management practices are essential in achieving business success.Research limitations/implicationsThe study is limited to eight identified management practices in large Danish companies.Practical implicationsThe study has clear implications in terms of identifying and measuring the importance of essential management practices, which influence key performance results, and thereby separate facts from fads.Originality/valueThe study identifies and measures eight essential management practices and links these to actual key performance results.
Importance‐performance analysis of service attributes and its impact on decision making in the mobile telecommunication industry
Authors: Pezeshki Vahid , Mousavi Alireza , Grant Susan 
Published: March 2009

PurposeCustomer relationship management (CRM) strategies rely heavily on the importance and performance of the attributes that define a service. The aim of this paper is first to investigate the asymmetric relationship between performance of service attributes and customer satisfaction, and second, through a case study in the mobile telecommunication industry to prove that the importance of a service attribute is a function of the performance of that attribute.Design/methodology/approachAn empirical study using questionnaires with a focus on service enquiring about the performance of service key attributes and overall customer satisfaction was conducted. The data were fed into the Kano customer satisfaction model and the importance‐performance analysis (IPA) method for analysis and comparison.FindingsThe results indicate that there is a dynamic relationship between service attributes and overall customer satisfaction. Service attributes have a different impact on customer satisfaction regardless of their classification. The importance of service attributes can be derived from their performance and this can be proved in the Mobile Telecommunication sector. Also this research concludes that the major weaknesses in the Mobile Telecommunication industry that cause the highest customer dissatisfaction are the range of phones, the accuracy of billing and payment, and the service plans, whereas the major strengths as a source of customer satisfaction are customer service quality, value for money and network performance.Research limitations/implicationsThe Kano model of customer satisfaction needs to be extended to other customer behaviour variables such as customer retention (e.g. purchase intention) and customer loyalty (e.g. word‐of‐mouth, feedback) for improved decision analysis. The paper does not include customer retention and loyalty factors.Practical implicationsThe methodology employed here can be easily applied by marketers for evaluating customer behaviours and service quality performance for improved decision making and resource allocation.Originality/valueThere is little evidence that extensive work has been dedicated to studying the relationship between service attributes and customer satisfaction through Kano's model. The paper specifically investigates the applicability of the model and the key factors in the mobile telecommunication industry.
When capital market actors reduce the complexity of corporate personnel and work environment information
Authors: Almqvist Roland , Henningsson Johan 
Published: March 2009

PurposeThe purpose of this paper is to explore how capital market actors deal with information on personnel and work environment.Design/methodology/approachThe paper uses a qualitative research approach involving interviews with 14 fund managers and two bankers in Stockholm. The empirical analysis is influenced by a combination of system and network theories where social networks are imposed on capital market actors, when they observe corporate information vis‐à‐vis personnel and work environment.FindingsCapital market actors are influenced by social forces when they reduce the complexity of information on corporate personnel and work environment. Four themes emerged in this study concerning emergent paradoxes which results from such a reduction. First, capital market actors seem to regard personnel in a variety of ways: sometimes as a resource, and sometimes as a risk or a non‐flexible cost problem. Second, they tend to reduce the complexity of information by depending on having the right management in organisations. Third, capital market actors refer to work environment matters as things that involve ethics and can affect their own reputation. Finally, they were continuously looking for signs that their initial analyses could be wrong. To various extents, the themes support each other by solving the emergent paradoxes that, according to systems theory, inevitably result from the reduction of external complexity.Originality/valueThis paper argues that the ambivalence and disinterest shown by capital‐market actors concerning information on personnel and work environment could be better understood by referring to how social forces influence capital‐market actors when they reduce the complexity of such information.
An econometric analysis of Shanghai office rents
Authors: Ke Qiulin , White Michael 
Published: March 2009

PurposeShanghai is the most important economic centre in China. It also has the nation's largest modern office market in terms of floorspace and investment values. However, as with office markets in other cities and countries, the Shanghai market displays rental volatility. This paper aims to examine this issue.Design/methodology/approachRental volatility is examined by econometrically constructing a long‐run equilibrium relationship between rent and underlying demand and supply side factors. In order to establish the validity of this model, it is tested for the presence of a cointegrating vector. From this a short‐run dynamic adjustment model is constructed. This is an error correction mechanism that links the short‐ and long‐run models. The impact of office vacancies, foreign direct investment, and changes in the real interest rate on the office market are explicitly considered.FindingsThe results indicate that both demand (as represented by gross domestic product (GDP)) and supply (stock) are significant determinants of rents. Space demand is found to be both price and income elastic. In the short‐run model the error correction term is significant and correctly signed. In comparison to other office markets, the Shanghai market adjusts rather slowly. Foreign direct investment is found to have a positive impact on long‐run rents and the vacancy rate is found to impact on short‐term rental adjustment.Originality/valueThe Shanghai office market is the most important in China. However, it has displayed significant rental volatility. This paper is the first to examine explicitly the rental adjustment process in this office market. The results suggest a market that is performing as expected by economic theory but which nevertheless displays relatively slow adjustment to market imbalances.