bluuebunny/crossref_metadata_2025_split huggingface dataset:
Signaling theory and applicant attraction outcomes
Authors: Celani Anthony , Singh Parbudyal 
Published: January 2011

PurposeThe purpose of this paper is twofold. First, to discuss the application of a multi‐level perspective to signaling theory in a recruitment context. Then to discuss how the integration of signaling theory and the social identity approach may provide an improved understanding of the associations between an organization's recruitment activities and applicant attraction outcomes. The paper, first, summarizes the existing research and theoretical developments pertaining to signaling theory, multi‐level theory, and the social identity approach. From this literature a theoretical model from which research propositions are developed is suggested.Design/methodology/approachThis is a literature review, within recruitment contexts, on signaling theory, the association between market signals and applicant attraction outcomes, and the integration of signaling, social identity, and self‐categorization theories as a theoretical foundation for research propositions.FindingsDespite widespread acceptance of signaling theory in recruitment research, surprisingly little is known about the boundary conditions in the association between an organization's recruitment activities and applicant attraction outcomes.Practical implicationsA greater understanding of the application of signaling theory will enable managers to design and administer recruitment activities and processes in order to improve applicant attraction to recruiting organizations.Originality/valueThis paper fills a void in the recruitment literature by integrating signaling theory, social identity theory, and self‐categorization theory and providing avenues for future work.
HRM practices and organizational performance in Oman
Authors: Moideenkutty Unnikammu , Al‐Lamki Asya , Sree Rama Murthy Y. 
Published: January 2011

PurposeThe purpose of this paper is to test the relationship between high‐involvement human resource management practices and organizational performance in the Sultanate of Oman, an Arabian Gulf country.Design/methodology/approachCompanies listed in the Muscat Securities Market in the Sultanate of Oman were surveyed. The final sample consisted of 87 companies. Survey responses were subjected to statistical analysis. Financial measures of organizational performance were also used in the analysis for a subset of the sample for which these data were available.FindingsResults of the statistical analysis indicated that, after controlling for size, type of firm (publicly traded or closely held) and average industry price‐earnings ratio, high involvement human resource management practices were positively related to subjective organizational performance and an objective measure of performance, ratio of market value to book value.Research limitations/implicationsResearch limitations include measuring high‐involvement HRM practices and subjective organizational performance from the same source, assuming that HRM practices are uniform across organizational levels and using a composite measure of high‐involvement HRM practices. Future research should address these limitations.Practical implicationsThe results of the study suggest that organizations in the Arabian Gulf can enhance their performance by implementing high‐involvement HRM practices in spite of the unique national culture and special features of the labour market in the region.Originality/valueTo the best of one's knowledge, this is the first study of high‐involvement HRM practices and organizational performance in the Arabian Gulf using both subjective and objective measures of organizational performance. Unlike other studies on HRM in Oman, this study was based on data collected from private‐sector organizations.
A model of older workers' intentions to continue working
Authors: Shacklock Kate , Brunetto Yvonne 
Published: January 2011

PurposeThis study aims to conceptualise the notion of “older workers' intentions to continue paid working” (OWICW) and to validate a scale for measuring the impact of work‐related factors on older workers' intentions to continue in employment.Design/methodology/approachThe theoretical framework for this investigation was the meaning of working (MOW) model. The study uses a cross‐sectional, survey‐based, self‐report strategy to gather data.FindingsThe findings were that OWICW is a function not only of factors previously tested (health and financial factors), but also of four work‐related variables – the importance of working to the individual, the flexibility of working arrangements, the individual's interests outside of work, plus management and organisational factors (such as supervision, bureaucracy and the work environment).Practical implicationsThe implications of these findings include providing a framework to begin addressing the challenge of retaining valued older workers so as to attend to the growing shortage of labour across OECD countries.Originality/valueThis paper extends the Meaning of Work model to explain the impact of work‐related factors on the intentions of older workers to continue in employment, and at the individual level of analysis.
The stakeholder university as learning model of the extended enterprise
Authors: Margherita Alessandro , Secundo Giustina 
Published: January 2011

PurposeThe purpose of this paper is to discuss the need for a new corporate learning archetype in the extended enterprise scenario and to present the stakeholder university as a suitable model oriented to create value for a large number of business and non‐business actors.Design/methodology/approachA conceptual development is integrated with field studies to describe the distinguishing features of the stakeholder university and provide a cross‐discussion with the extended enterprise concept.FindingsThe stakeholder university is characterized by large focus, extended scope, and rich interconnection, which address in a comprehensive manner the needs and expectations of the resource base, industry/market and socio‐political stakeholders of the extended enterprise.Research limitations/implicationsThe topics investigated are mostly relevant for large international companies. Besides, further discussions are needed to validate the links between business models, organizational configurations and human capital development processes.Practical implicationsThe discussion proposed can be useful for managers involved in the design and development of high‐impact and large‐scope human resource management initiatives.Originality/valueThe value of the article stays in the creation of a conceptual link between the business role of enterprise stakeholders and the requirements existing in terms of co‐developing intangible assets.
Leadership behaviors, organizational culture and knowledge management practices
Authors: Nam Nguyen Hai , Mohamed Sherif 
Published: January 2011

PurposeThe purpose of this study is to investigate the relationship between leadership behaviors and knowledge management (KM) practices. More specifically, it aims to examine the influence of transformational and transactional leadership behaviors on KM, and the moderating effect of organizational culture on this relationship, in the context of small‐to‐medium sized enterprises (SMEs) operating in Australia.Design/methodology/approachA total of four hypotheses were proposed for testing. It also provides is a succinct review of KM basics relevant to the study, the relationship between leadership and KM, and leadership and organizational culture.FindingsThe results suggest that both transformational and transactional leadership are positively related to KM practices. They also reveal that charismatic leadership and contingent reward leadership behaviors have greater influence on all the dimensions of KM practices.Research limitations/implicationsA key limitation of this study is its cross‐sectional nature. It is possible that at least certain aspects of leadership and organizational culture, and its impact on KM practices emerge with some kind of time lag. A longitudinal treatment of data might yield additional insights into the impact of leadership behaviors and organizational culture. This study was also unable to actually observe managers interacting with followers.Practical implicationsThe results of the study are generally consistent with theoretical predictions based on extant research.Originality/valueThe results of this study provide compelling evidence in support of the moderating role of organizational culture on the relationship between transactional leadership and KM and will be of interest to those in the field.
Creativity as social and spatial process
Authors: Sailer Kerstin 
Published: January 2011

PurposeThis paper seeks to argue that creativity in the workplace is a very complex construct that is difficult to measure not only in its own right, but also in its interrelation with physical space. Since creativity is a social process, this paper aims to suggest studying interaction patterns as a fundamental feature of creativity.Design/methodology/approachBased on the literature, two criteria for creativity in workplaces were developed: spaces for chance encounters with people from different teams; and a balance of spaces for communication and concentration. Using a mixed‐methods research design, a UK media company was studied before and after a relocation and refurbishment project in 2007‐2008. The case study included structured interviews, satisfaction surveys, social network surveys, space observations, and a Space Syntax analysis of floor plans.FindingsThe paper showed that only the first criterion was successfully met in the media company studied, and that the pressure on the industry inhibited the full implementation of the second.Research limitations/implicationsOwing to the nature of the research results cannot be generalised. The relationship between creativity, interaction and space requires further investigation.Practical implicationsThe findings highlight the need to balance spaces for communication and concentration, as well as the importance of bringing people together to enhance creativity. This knowledge may be useful for workplace professionals in design, architecture and facility management.Originality/valueThe paper presents a valuable data set comparing one organisation in a pre‐post research design, where the impact of spatial changes on working processes can be monitored. It combines innovative approaches normally used in separation.
Environments for successful interaction
Authors: Oseland Nigel , Marmot Alexi , Swaffer Felicity , Ceneda Sophia 
Published: January 2011

PurposeThis paper aims to share recent research to inform the design and facility management community on how to design and operate offices that enhance interaction, creativity and ultimately innovation.Design/methodology/approachA two‐year applied research project was conducted which involved a literature review followed by field studies. Surveys conducted in the offices of five diverse organisations piloted new methods for investigating interaction, termed WorkWareCONNECT.FindingsKey findings include: more meetings occur in office buildings with more meeting space; on average meeting rooms are used 37 per cent of the time; the quantity and quality of space is important but does not overcome organisational factors; much creative thought takes place alone.Research limitations/implicationsConducting fieldwork in the real world has its limitations. For example, only five organisations were surveyed and therefore the results may be considered by some not to be representative. However, the paper considers that the data collected in real offices are realistic and valid.Practical implicationsThe research resulted in a calculator for determining meeting room numbers and sizes, a system for prescribing the best media for interaction, design guidelines for interaction spaces, and guidance on the etiquette of successful meetings.Social implicationsIn the current economic climate many organisations focus on reducing costs and under‐cutting competitors. However, it is innovation that gives businesses a competitive edge and innovation starts with good interaction and creativity.Originality/valueThe recommendations are drawn from both the design and management communities. The research has resulted in practical advice to facilities managers, designers and the business heads.
Creative workplace: instrumental and symbolic support for creativity
Authors: Martens Yuri 
Published: January 2011

PurposeThe purpose of this paper is to gain insight into the relationship between the physical workplace and creativity.Design/methodology/approachThe paper summarises literature from business management, psychology, environmental psychology and facility management to define creativity, creative process and determinants of creativity, and their subsequent relations with the physical workplace. It describes a set of interviews with creative professionals on their understanding of the creative workplace.FindingsThe review of the literature reveals knowledge gaps and fragmentation in research about the relation between creativity and the physical workplace. The interviews provide further insight into the relationship between creativity and the physical workplace, showing its plurality and complexity.Originality/valueMost of the literature about creativity and physical workplace reports on supporting communication. Creativity research is broad and recognises culture, process and activities as creative thinking and moments of insight, which can be supported with the physical workplace.
Urbanising facilities management: the challenges in a creative age
Authors: Lilliendahl Larsen Jan , Elle Morten , Hoffmann Birgitte , Munthe‐Kaas Peter 
Published: January 2011

PurposeThe purpose of this paper is to present the challenge of the creative economy for FM practice and research. It seeks to do so by comparing developments in FM with developments in the related discipline of urban planning.Design/methodology/approachThe research is based on a comprehensive literature review as well as action research in relation to urban planning.FindingsThe growth of the creative economy has meant a close connection between corporate and urban development. This means that FM, in order to facilitate creative environments, can find inspiration from trends in urban planning, and look at the urban context as a part of its facilities. However, including the urban context in FM, and studying it, comes with possibilities as well as challenges. FM needs what is called a thematic as well as epistemological “urbanisation” in order to recognise creative and social possibilities and needs.Research limitations/implicationsWhereas the research is thoroughly founded in urban and social theory and sketches out important considerations in establishing an urbanised research agenda for FM, it does not include all recent developments within subjects such as new ways of working, place design and management.Practical implicationsThe urban perspectives unfolded show avenues of development regarding both strategic considerations for place design and necessities of and possibilities in corporate social responsibility within FM through community and research collaboration.Social implicationsThe paper provides ideas of how an urbanised FM can play an active role in creating a positive change of neighbourhoods at the same time as facilitating a creative development for corporations.Originality/valueIn relation to community‐based FM, the possible interaction between FM and the urban context has been discussed from an FM point of view. This paper brings this discussion a step further: it illustrates how urban planning knowledge holds the potential for a further social and urban development of FM research and practice in a creative economy.
By his works ye shall know him (Matthew 7:16)
Authors: Crosier Keith 
Published: January 2011

PurposeThe purpose of this paper is to celebrate the remarkable work of the late Emeritus Professor Michael J. Thomas, as Editor of Marketing Intelligence & Planning (MIP ) over 21 years, and Founding Editor in perpetuity.Design/methodology/approachHis long‐time Assistant Editor and eventual successor trawls the back issues and plumbs the depths of his own memory, to formalise the story of the man and his creation.FindingsThe undoubted success of MIP, at the time of the editorial handover the third‐most downloaded title in Emerald's massive stable, was entirely attributable to the work of its Founding Editor: his clear vision of an academic journal that was applicable to the real work of intelligence gathering and strategy planning; his extensive personal networks, his professional status, and the sheer force of his personality.Practical implicationsIn the overheated current climate of academic research and publication, more journals should consider the merits of editorial prerogative as a precursor to formal double‐blind reviewing in the acceptance process. A strong and focused Editor is a prerequisite, of course.Originality/valueThe paper celebrates the history of MIP and, in the process, the life of Michael Thomas.
Critical vision in a challenged world
Authors: Hastings Gerard , Sugden Roger , Grindle Mark 
Published: January 2011

PurposeThe financial crisis demands that we in the business academy raise our game: we either caused it by training the generation of “greed is good” MBAs who designed those financial instruments of mass destruction, or failed to prevent it by not equipping them with appropriate caution and ethical standards. In short, we are either complicit or irrelevant. The purpose of this paper is to discuss how Michael Thomas anticipated both the causes and the lessons of the financial crisis, and made a robust call for change long before this became a mainstream concern.Design/methodology/approachThe paper discusses the work and ideas of Michael Thomas in the context of the current financial crisis.FindingsThe paper concludes that we can respond to Michael Thomas' vision with a combination of muscular game keeping and intelligent poaching.Practical implicationsMichael Thomas's thinking has profound implications not just for marketing but the whole business sector. The newly established Stirling Institute for Socio‐Management (SISM) is responding to his call to look critically at current business models and completely reengineer our processes and procedures. SISM also argues that lessons learnt about influencing consumer behaviour can be applied to other parts of life such as social and health behaviours.Originality/valueThe paper highlights Michael Thomas's notions of a new, “social capitalism” founded on trust and transparency.
Marketing empowerment and exclusion in the information age
Authors: Saren Michael 
Published: January 2011

PurposeThis paper aims to look back at Michael Thomas' 1999 thesis regarding the impact on marketing of the information age. In his view, the information revolution of “e‐commerce” and computer‐mediated markets removes distance as a barrier between buyer and sellers, which could empower or exclude consumers. This paper re‐considers Thomas' assessment and explores how the IT revolution has transformed, or not, relations between consumers and other “actors” in the marketplace.Design/methodology/approachThis is conceptual paper that draws on literature and secondary sources to explore and evaluate the topic.FindingsThe dynamic and intertwined effects of any technology are notoriously difficult to determine and therefore the goal of this paper is to identify the empowering or exclusionary effects of IT on marketing is shown to be an ambitious one. On the basis of this review, we can conclude however that Thomas was correct in anticipating in 1999 that more and more of marketing interactions would become computer‐based. Its precise effects however are less clear. On the one hand, there are both elements of empowerment as well as exclusionary effects that have followed, but on the other hand, neither the direction of the trend, nor the precise nature of the effects, is clear as yet.Research limitations/implicationsOne implication relates to research on internet communications which has highlighted the potential freedom of access and social anonymity that the internet provides. For example, some researchers have emphasised potential of cyberspace and identity‐play as escape routes from the physical, social and cultural constrictions of gender. However, other research indicates that, as with other technologies, the internet is embedded in social structures and cultural processes that can never be neutral.Originality/valueThis paper provides a review of relevant literature and empirical research. It identifies and evaluates four types of effects that IT has on marketing and consumers and considers the extent to which these have been empowering or exclusionary.
Marketing responsibility in an era of economic and climactic challenge
Authors: Borland Helen , Paliwoda Stan 
Published: January 2011

PurposeThe purpose of this paper is to illustrate Michael Thomas's concept of civic professionalism and social trusteeship as a future alternative to the current marketing profession's code of conduct and to put this in the context of climate change and ecological sustainability as a model for firms everywhere.Design/methodology/approachReview of the marketing profession's responsibility towards society, communities and the ecology of the planet in the twenty‐first century in the light of climate change.FindingsThe hypothesis for the paper emerges as: whether it is possible for Chinese firms to embrace the needs of twenty‐first century global ecological sustainability in meeting their own economic requirements for development and financial prosperity.Research limitations/implicationsLimited secondary research and primary research that is also limited in terms of scope.Practical implicationsAs we move into an era of Chinese economic supremacy, we marketers must face up to the responsibility we have towards balancing the progression of global economic development (and selling goods and services in global market systems) with our responsibility towards our cultural systems and the global ecological system (the global ecosystem), the home of all our economic wealth.Social implicationsTo extrapolate lessons and opportunities for firms from developing economies as they move towards global domination of world economic markets and, suggest strategies for sustainability that they can, and should, adopt.Originality/valueThe paper presents a theoretical framework for a global strategy for sustainability, and provides a vision of marketing responsibility that embraces civic professionalism, social trusteeship and a strategy for sustainability.
Impact of corporate social responsibility initiatives on Taiwanese banking customers
Authors: McDonald Lynette M. , Hung Lai Chia 
Published: January 2011

PurposeScant research has investigated retail banking customers' reactions to different corporate social responsibility (CSR) initiatives. This study seeks to investigate whether Taiwanese retail banking customers prefer corporate social responsibility (CSR) initiatives that favour themselves or other stakeholder groups (community, environment), and whether these initiatives impact customer attitude and behavioural intentions.Design/methodology/approachUsing an experimental survey design and a snowball sampling technique, 130 Taiwanese banking customers answered questionnaires examining attitude and behaviour in response to three different CSR initiatives.FindingsCustomer‐centric initiatives more powerfully impacted banking customers' attitude to the bank and behavioural intentions than environmental or philanthropic initiatives. However, the results were significant only for the difference between customer‐centric and environmental initiatives.Originality/valueThis is the first research examining banking customers' attitude and behaviour in response to different CSR initiatives in a Taiwanese setting. It has implications for banks developing CSR strategies.