bluuebunny/crossref_metadata_2025_split huggingface dataset:
Utilitarianism or romanticism: the effect of rewards on employees' innovative behaviour
Authors: Zhou Yu , Zhang Yingying , Montoro‐Sánchez Ángeles 
Published: March 2011

PurposeThe aim of this paper is to empirically explore the relationship between human resource rewards management and innovative behaviours, particularly between the utilitarianism and romanticism reward approaches and employee creativity in the workplace.Design/methodology/approachThe paper adopts a quantitative approach. After analysing construct validity and reliability, the study empirically tests its hypotheses by performing a multi‐regression analysis with a sample of 216 individuals.FindingsThe study reaches three main conclusions. First, tangible extrinsic rewards affect the innovative behaviour of employees in an “inverse‐U” shape. Second, intrinsic motivations have a substantially positive impact on the innovative behaviour of employees. And third, extrinsic rewards and intrinsic motivations have positive interaction effects on individual creativity at the workplace.Originality/valueThe paper focuses on the theoretical battle between the utilitarianism and the romanticism perspective of human resource reward approaches toward employees' creativity. Based on examination of the main effects of monetary incentives and intrinsic reward practices respectively, the study highlights a complementary view to explore a positive interaction between the two reward configurations, and to exploit a total reward system for facilitating individual innovative behaviours.
From top management to entrepreneurship: women's next move?
Authors: Knörr Helena 
Published: March 2011

PurposeThe purpose of this paper is to provide better understanding of women's career advancement to top management and their future aspirations to become entrepreneurs.Design/methodology/approachThe paper's approach is qualitative research hermeneutic phenomenology.FindingsWomen's career experiences predisposed them to find an alternate route, entrepreneurship, despite having achieved top management.Research limitations/implicationsUnderstanding factors that successfully contribute to the development of women entrepreneurs from a career development perspective is a critical endeavor for any type of organization. This qualitative research is limited to US for‐profit organizations.Originality/valueThe value of this paper is that it provides a unique way to look at the career development for women from those who reached top management and their motivations to become entrepreneurs.
The role of entrepreneurs in transferring knowledge through human resource management and joint venture
Authors: del Mar Benavides‐Espinosa María , Roig‐Dobón Salvador 
Published: March 2011

PurposeThe transfer of knowledge is a source of competitive advantage, and in particular, transfer between organisations through cooperation between firms via a joint venture. This paper aims to discuss some of the issuesDesign/methodology/approachThe hypotheses were contrasted via a structural equation model using a sample of 74 firms, 51 of which were Spanish and 23 from the rest of the world, which had recently cooperated.FindingsThe authors address the question of the positive influence of employees on knowledge transfer. They do not influence the process. Second, the authors propose the influence of intermediate management on knowledge transfer. These managers play a very relevant role. However, with regard to the influence proposed of high‐level managers, the authors find that they do not play a relevant role as this type of process.Research limitations/implicationsThe authors carried out an in‐depth review of the literature that reveals that few studies either theoretically or empirically address this question. They begin with the idea that organisational knowledge is the basis of business today. Not all organisations have all the knowledge they need to carry out their strategies.Originality/valueThe role of HR is an essential element in order to be able to carry out interorganisational transfer. The authors consider how the degree of involvement of resources positively influences knowledge transfer. It is important to develop adequate HR policies for fomenting transfer, especially motivating staff by fostering the development and exploitation of knowledge transfer.
How entrepreneurial actions transform customer capital through time
Authors: Wensley Anthony K.P. , Gabriel Cegarra‐Navarro Juan , Cepeda‐Carrión Gabriel , Genaro Leal Millán Antonio 
Published: March 2011

PurposeToday, in small and medium‐sized enterprises (SMEs), entrepreneurs must take a more strategic perspective that is evidenced by the need to scan the enterprise to discover how they might improve customer relations as well as promote improved entrepreneurial actions. The paper aims to focus on this issue.Design/methodology/approachThis study examines the impact of the existence of an “open‐minded context” in an organisation at time (T) on actions that concern the challenging of entrepreneurial actions at time (T+1). It also examines the relationship between explorative and exploitation processes and customer relations. These relationships are examined through an empirical investigation of data obtained from 107 SMEs from the Spanish telecommunications industry, using partial least squares (PLS).FindingsThe results indicate that the effects of an “open‐minded context” at time (T) on customer relations at time (T+1) are mediated through the existence of explorative and exploitation knowledge processes at time (T+1).Research limitations/implicationsPractices which may be based on explicit knowledge or on tacit knowledge in the form of processes and routines need to be challenged prior to the adoption of new knowledge by the organisation. In such situations, it will be necessary to modify or even delete some knowledge in order to ensure that employees have access to the up‐to‐date explorative and exploitative knowledge processes necessary to maintain or enhance customer relations.Practical implicationsIn situations where organisations and their members face rapidly changing environments it is necessary to challenge the entrepreneurial actions which have been derived from the founding entrepreneurs.Originality/valueThe paper examines how the nature and existence of an open‐mindedness context is linked to the nature and existence of knowledge exploration and exploitation processes enacted by the workforce of an organisation.
Improving the performance review process
Authors: Farris Jennifer A. , van Aken Eileen M. , Letens Geert , Chearksul Pimsinee , Coleman Garry 
Published: March 2011

PurposeThe purpose of this paper is to describe and illustrate an application of a structured approach to assess and improve an organization's performance measurement review process.Design/methodology/approachThis approach was implemented within an ongoing action research project in a large telecommunications organization. Assessment elements were defined based on literature review, and the assessment approach was designed based on performance excellence frameworks such as Baldrige and EFQM. Data collection included interviews, observations, and document review, and an external assessment team was used.FindingsThe approach can be used to generate useful and actionable feedback for leadership to increase the effectiveness of the performance measurement review process and can also be used as a reference framework for establishing an effective performance review process initially.Originality/valueThis paper provides a comprehensive yet detailed methodology for assessing the performance review process. This methodology is more targeted in scope than measurement system assessment tools emerging in the literature. Practitioners can gain specific feedback to improve the performance review process. Researchers benefit by having a more standard, structured approach for collecting and codifying detailed observations and artifacts when studying the performance review process.
Journal ranking analyses of operations management research
Authors: Petersen Charles G. , Aase Gerald R. , Heiser Daniel R. 
Published: March 2011

PurposeSeveral published studies have ranked journals based on perceived quality according to operations management (OM) researchers. The purpose of this paper is to examine the ranking of journals for OM research using meta analysis.Design/methodology/approachThe study begins by using a meta‐analysis approach to combine results of five recent OM journal ranking studies. A new citation analysis using OM research articles published in International Journal of Operations & Production Management, Journal of Operations Management, and Production and Operations Management between 1999 and 2005 is presented.FindingsResults of the meta‐analysis and the citation analysis have many similarities, but there are some striking differences suggesting the evolution of OM research away from operations research and engineering. The results also illustrate the diversity of OM research ranging from analytical modeling to empirical studies influenced by other business disciplines and the behavioral sciences.Originality/valueThis is the first time meta‐analysis has been used to examine the ranking of journals for OM research. This research also provides a current citation analysis of the OM field for the first time in over a decade. While the results of these two analyses show some similarities with many of the same journals, there are some marked differences that may support the notion of an evolving OM field.
An institutional theory perspective on Six Sigma adoption
Authors: Braunscheidel Michael J. , Hamister James W. , Suresh Nallan C. , Star Harold 
Published: March 2011

PurposeThe purpose of this paper is, first, to utilize institutional theory to assess motivation for the adoption of Six Sigma. Second, to examine the role of an organization's innovation implementation climate and the fit between the innovation considered and the values of the organization's members on the implementation of Six Sigma. Third, to study the impact that the adoption and implementation of Six Sigma has on organizational performance.Design/methodology/approachMethods advocated in case study research were employed in the conduct of seven case studies. The research protocol consisted of identifying organizations in a variety of manufacturing industries, and conducting focused interviews with a minimum of three respondents in each company in order to improve validity.FindingsThis paper suggests that institutional theory proves to be an effective means by which to examine the adoption of Six Sigma. In addition, support for innovation implementation model suggested by Klein and Sorra is found. Each of the studied firms reported performance improvements as a result of the adoption and implementation of Six Sigma.Originality/valueThis paper contributes to a better understanding of Six Sigma adoption, implementation, and implementation effectiveness of Six Sigma by exploring how it is applied in different manufacturing contexts.
Sustainable procurement in the public sector: an international comparative study
Authors: Brammer Stephen , Walker Helen 
Published: March 2011

PurposePublic bodies are being encouraged to procure sustainably, to reduce their social and environmental footprint and in order to stimulate sustainability in the private sector. However, little is known about how public sector organisations internationally are responding to this encouragement or of the conditions that are most conducive to sustainable procurement (SP). The purpose of this paper is to address these gaps in our knowledge so as to inform policy development at the government and organisational levels.Design/methodology/approachThe authors report the findings of a survey of SP practices within a sample of over 280 public procurement practitioners from 20 countries and with collective responsibility for expenditure totalling $45bn p.a.FindingsThe authors' analysis shows that some SP practices are evident in public sector procurement practice and that the extent and nature of SP practices varies significantly across regions. In addition, the authors highlight the main facilitators of, and barriers to, engagement with SP and investigate their importance for engagement with particular dimensions of SP.Research limitations/implicationsSurvey respondents are volunteers and may to some degree be more interested in, or engaged with, SP than other public sector organisations. The analysis is cross‐sectional and therefore provides only a snapshot of SP practice in the public sector organisations studied.Practical implicationsThe paper identifies how policy and practice in SP vary across regions, providing practical insights into whether and how government policies are being implemented around the world.Originality/valueThe paper provides the first systematic and comprehensive insight into how public bodies are implementing SP internationally and of the major situational factors that are shaping engagement with SP. The authors evaluate the current effectiveness of policy initiatives regarding SP and highlight the organisational catalysts and inhibitors of greater involvement in SP.
The use and abuse of storytelling in organizations
Authors: Carr Adrian N. , Cheryl Ann Cheryl Ann 
Published: March 2011

PurposeThe purpose of this paper is to introduce the manner in which storytelling has become an increasingly common part of management development, and to highlight some of the use and abuse of storytelling as a management development tool.Design/methodology/approachThe paper adopts an initial warning about the way storytelling is being used, particularly by management and leadership coaches, questioning whether the term “storytelling” is an appropriate term to use for what is occurring. The notion of “storyselling” is introduced in such a context and, in so doing, stimulates critical reflection about storytelling. A summary of key ideas of other papers is also presented to assist the reader in better understanding the broader trajectories contained in the papers as a whole.FindingsMany are now starting to question practical guidance that is emerging from organization and management literature. Multiple paradigms have yielded not complementary perspectives on management problems, but less than unambiguous voices and guidance. Storytelling has become increasingly popular because it fills a void left by the current state of the organization and management literature. The practical guidance that “preaches” how an approach worked for others in similar situations makes storytelling a big business. Often wrapped up in the rhetoric of management and leadership coaching, storytelling becomes a core educative tool – a tool that this paper, and volume, suggests needs to be carefully examined.Originality/valueThe paper, and the volume as a whole, represents an opportunity for readers to join with the authors in a reflexive consideration of storytelling. The paper and volume also represent a cautionary note to those who rely upon what is dubbed “storytelling” as a core educative tool.
Power and the tale: coaching as storyselling
Authors: Reissner Stefanie C. , Du Toit Angélique 
Published: March 2011

PurposeThis paper aims to propose, discuss and evaluate a four‐stage model of storyselling and its accompanying power dynamics, which are at the heart of coaching in organisations.Design/methodology/approachThis paper is informed by a social constructionist view of coaching.FindingsThe conceptualisation of the coaching process as a series of storyselling activities highlights the power of storytelling to facilitate management development through coaching on the one hand and the potential for manipulation and abuse on the other.Research limitations/implicationsThe application of storytelling in organisational coaching as well as the darker and manipulative side of storyselling in the coaching process and relationships should inform future research into these important phenomena.Practical implicationsAn analysis of the complex nature of the dynamics of coaching and the multi‐layered nature of the relationship between coach, organisation and coachee will be of benefit to practising coaches, purchasers and recipients of coaching as well as researchers interested in coaching.Originality/valueThe value of this paper lies in the exploration of the relatively new concept of storyselling and accompanying power dynamics in an organisational coaching context.
Narrating around
Authors: Rudolf Céline Basten Florence Maria 
Published: March 2011

PurposeThe learning history is designed to describe the coming about of best practices, with their reproduction in mind. This paper seeks to discuss the implications of this instrument and presents a modified version.Design/methodology/approachThe paper uses a so‐called discursive learning history to zoom in on the interaction between a convergent, official, organisational narrative on the one hand, and people acting according to their own stories on the other.FindingsNarrative structures help to create an inner logic that helps people to make sense of their organisation. An example is the battlefield metaphor identified in an academic business school.Research implicationsIt is not easy to create a comprehensive whole out of a multitude of small, often ill‐aligned contributions. To tackle this problem, the author adjusts the method of the learning history for it to allow analysis of discursive practices.Practical implicationsWith this instrument, managers can identify patterns in the complexity of their organisations and understand what seems irrational at first sight.Social implicationsIn organisations there is a continuous tendency to create one line into this complexity. This can be disciplining and therewith can provoke all kinds of undesired behaviours.Originality/valueIt is often assumed that one can learn from history. Looking at the past and reconstructing what happened during a significant event seems an ideal way to create the coherent plot one feels comfortable with and learn from for the future. A discursive learning history shows there is more to organisations then meets the eye.
Unravelling sutured stories: coaching NHS managers out from under the quilt
Authors: Conroy Mervyn 
Published: March 2011

PurposeThe aim of this paper is to show how storytelling and MacIntyre's virtue ethics theoretical schema can inform a new approach to management development and coaching. It also highlights the potentially collusive nature of a coaching relationship where there is an absence of broader research‐based input.Design/methodology/approachThe approach has three stages: first, to sample what it means to lead reform implementation through managers' stories; second, to view those stories as passing on or coaching others in the virtues of the institution; third, to suggest an alternative approach to coaching which includes deepening managers' understanding about conflicting moral traditions, ideologies and discourses that often feature in their stories of change.FindingsThe capability to find a way through multiple and conflicting change initiatives appears to be enhanced when managers gain a deeper understanding of the antecedents of the different ideologies at play. It is argued that without the research input and stimulus to understand what is behind change policy, coaching could be submitting to disciplinary power (Foucault, 1980) where both coach and coachee are implicated in a collusive perpetuation of what Žižek calls a “narrative quilting of heterogeneous material into a unified ideological field”.Originality/valueOne suggested avenue for management development and coaching would be to build further on MacIntyre's notion that it is sometimes only through conflict that we learn what our ends and purposes are, with the question, “Of what [wider] conflicts is [my conflict] the scene?” (adapted from MacIntyre).
Interactive media: image storytelling
Authors: van Boeschoten Robert 
Published: March 2011

PurposeThe purpose of this paper is to describe the influence of the technology on storytelling in an organisational setting. How do we tell each other stories in projects with digital images, and how can we convince others in this project about our way of looking at things? Images represent stories and in this context are collages of pictures and words based on digital technology. To be convincing as a storyteller requires people to be in touch with themselves through this technology, as if their imagination is the ground for the whole project.Design/methodology/approachFrom contemporary literature, different notions can be found that explore the impact of digital technology on work processes. Based on this literature, notions around storytelling and project work are related to change in the organisation. The question for the author in this case is about imagination as a form of storytelling. Are people still in touch with the project through the representation by techno images, or are they hallucinating about their own prospects, projecting a future over which they have little control?FindingsThe practices of interactive media organisations are studied as part of identifying storytelling based on images.Research limitations/implicationsThis paper is based on literature studies and its findings need to be explored in a real‐life setting.Practical implicationsThe consequences of technical images to storytelling can be used to widen the impact of storytelling as research discipline.Originality/valueThe application of Flusser's theory in the field of organisation studies opens up possibilities for exploring imagination in a philosophical/technological way.
Inside outside leadership development: coaching and storytellingpotential
Authors: Cheryl Ann Cheryl Ann , Carr Adrian N. 
Published: March 2011

PurposeIn this paper, the authors act as leadership development coaches who show that how a story is constructed, reconstructed and circulated in and through organizations make stories themselves active “players” in creating relationships. In turn, these relationships create leadership development opportunities. The authors also explain why some people need tolistento the whole story before they can draw conclusions about its parts, about why some people do not care about others', stories and about why some storytellers do not care about the characters in the story. The combination of these characteristics gives a more detailed view of storyselling that, necessarily, works with storytelling as tools used in coaching for leadership development. The purpose of the paper is to describe further the origins of storytelling and storyselling and their relationship to leadership development coaching, and to demonstrate how the movement of a story told and sold create leadership development opportunities.Design/methodology/approachThis paper is informed by a psychodynamic understanding of organizations and examines a case study to illustrate the theoretical views that are advanced.FindingsThe employment of sociograms is found to be a useful way to chart and understand the relational dynamics of stories as quasi‐objects and their fragile and ephemeral nature. The authors find that stories can be usefully considered as both quasi and transitional objects.Research limitations/implicationsPsychodynamic theory informs the process of storytelling and storyselling. The implied art of storytelling and storyselling derived from research analysis are the catalysts for understanding why and how researchers put forward their findings and conclusions in scientific study.Practical implicationsThe pracademic approach evident in this paper makes theory more accessible and useable in the field of practice. One branch of psychodynamics informs storytelling theory as it applies to the practice of coaching for leadership development.Originality/valueThe paper's originality lies in the development ofpotential timeand the application of this concept in the creation of leadership development opportunities and leadership development coaching.