bluuebunny/crossref_metadata_2025_split huggingface dataset:
From crisis to success: three case studies in organizational learning
Authors: Mitki Yoram , Herstein Ram 
Published: October 2011

PurposeRadical changes and increasing competition in the global economy and markets lead enterprises to change their business policy and activities. This process demands the creation of effective organizational learning mechanisms. This paper seeks to illustrate how three service organizations designed and utilized organizational learning mechanisms to introduce a successful, new corporate brand.Design/methodology/approachThe research methodology was based on interviews and hard data collection. These techniques were found most appropriate for learning and understanding in‐depth organizational transformation processes.FindingsTwo main research findings can be noted. The first is that there are various mechanisms of learning organizations that can improve organizational performance and reputation. The second is that any organizational learning mechanism should be based on the on‐going active involvement of internal stakeholders (employees) both as individuals and as teams.Originality/valueThis paper provides a unique understanding of three dimensions of organizational learning (cognitive, structural and procedural) and their impact on designing a new corporate brand strategy. The research, conducted in three different service organizations, gives new significance to the notion of collaboration
Collaborative teaching and learning: overcoming the digital divide?
Authors: Chelliah John , Clarke Elizabeth 
Published: October 2011

PurposeThis paper aims to examine pedagogical issues in higher education as a result of the shift to a social networking society where Web 2.0 collaborative technologies increase user creativity, contributing to unique forms of communication and community building that support a “social constructivism”. In this context, it is becoming clear that traditional pedagogical models cannot be sustained into the future. Engaging the digital generation of students in a learning process that emphasizes creation of skill sets that match views on twenty‐first‐century learning skills (problem solving, self‐regulated learning, collaboration, sharing ideas, focus on learning etc.) as well as views on 21st‐century employability skills (communication, collaboration, creativity, leadership and technology proficiency, etc.) is the new imperative. This paper seeks to identify related pedagogical challenges and to provide some recommendations for higher education institutions towards tackling these challenges.Design/methodology/approachA literature review of the opportunities presented by emerging Web 2.0 technologies and critical assessment of the challenges in addressing the transformation of pedagogical needs is the approach taken in this paper.FindingsEmerging Web 2.0 technologies are pervading higher education and have the potential to trigger learning innovation and enhance teaching and learning. However, technologies are and remain tools and cannot by themselves generate innovation, nor realize many educators' vision for technology to improve education. Technology by itself cannot change the nature of classroom instruction unless educators are able to evaluate and integrate the use of that technology into the curriculum. Changes such as addressing organizational and cultural factors that reflect the whole institution governance community's combined efforts to create a new and all embracing concept for higher education are also necessary. By identifying and addressing those dimensions of organizational development which are most affected by drivers and directions of change, higher education can remain relevant in the future.Originality/valueThe paper provides a theoretical analysis in relation to the pedagogical role of social technologies in teaching and learning, with concern for the contrast between generational differences in relation to perceptions of learning and teaching and the limitations of technology.
Antecedents and consequences of social media utilization in college teaching: a proposed model with mixed‐methods investigation
Authors: Cao Yingxia , Hong Paul 
Published: October 2011

PurposeThe purpose of this paper is to investigate the antecedents and consequences of social media utilization in teaching by college faculty.Design/methodology/approachThe paper is based on literature review, the author's observations, and qualitative and quantitative information reported by 249 full‐time and part‐time faculty members.FindingsThere are four antecedent factors for social media utilization in teaching: faculty personal social media involvement and personal readiness; external pressures from peers, supervisors, students and their employment; expected benefits; and perceived risks. Two factors are important to assess the consequences of social media utilization in teaching: perceived student satisfaction and student learning outcomes.Research limitations/implicationsData were obtained from only one university. This paper includes only simple statistical analysis, although structural equation analysis is more appropriate for testing the model.Practical implicationsThe established social media utilization model suggests that the key to solving problems related to social media utilization in teaching is to address faculty's concerns and convince them about the benefits of social media utilization with examples and sound outcomes.Originality/valueThis study draws on both past publications and first‐hand research; it establishes a social media utilization model about the antecedents and consequences of social media utilization in teaching, and has both qualitative and quantitative data to support the model.
A social networked learning adoption model for higher education institutions in developing countries
Authors: Maleko Munguatosha Godfrey , Birevu Muyinda Paul , Thaddeus Lubega Jude 
Published: October 2011

PurposeThe purpose of this paper is to establish a model for adopting social networked learning in higher institutions of learning in developing countries of Africa.Design/methodology/approachMixed methods research methodology involving survey and interviews was adopted in the collection of data for building the model. The model was theoretically underpinned by the Technology Acceptance Model and the social constructivist learning theory, and was built and validated using structural equation modelling and Delphi techniques respectively.FindingsAdoption of social networked learning in developing countries of Africa requires self efficacy, reliable technical and administrative support, infrastructure, system interactivity, adequate budgeting and accountability, and a flexible organisational culture.Practical implicationsThe model provides a framework for integrating social software tools with the traditional learning systems of developing countries of Africa. This has a positive outcome of providing social constructivist information and communication technology (ICT) supported learning at low or no cost.Social implicationsThe model has the potential to encourage formation of communities of practice to encourage development of social learning and a student‐centered pedagogy.Originality/valueThe novelty of this research lies in the extension of the traditional technology acceptance models with constructs for proper budgeting and accountability and organisational culture. Time and other resources need to be devoted to developing social networked learning and the model takes this into account.
The lived experience of learners' use of new media in distance teaching and learning
Authors: Andrews Trish , Tynan Belinda , James Rosalind 
Published: October 2011

PurposeThis paper aims to report on a recent study that investigated the distance learner's voice in relationship to their “lived experiences” of the use of information and communication technologies (ICTs), including new media, for teaching and learning. The study reported on here sought to understand how distance learners are using new technology for teaching and learning in a world that increasingly uses and relies on these technologies.Design/methodology/approachThis qualitative study took a phenomenological approach to investigating the students' experiences with ICTs. Participants were purposively selected to represent a variety of undergraduate and graduate programs, as well as a diverse range of distance learning experiences. A number of strategies for collecting the student voice were utilised, including the Day Experience Method (DEM), Charting the Week's Activities (CWA) and focus group discussions.FindingsThe study found that learners vary widely in their use of new media. However, there is emerging evidence that distance learners of all ages are beginning to appropriate new media to support a more mobile and connected learning experience.Originality/valueThese findings suggest that students' learning preferences are changing. This study provides the basis for further studies in this area and the need for institutions to consider how these changing preferences might be considered in relation to policy and practice in the provision of education for distance learners.
The new media and the acceleration of medical education
Authors: Hess James , Shrum Kayse 
Published: October 2011

PurposeMedical education in the USA has historically been designed around social and economic conditions within the medical community, contributing to a fluctuating emphasis on the number of medical schools, as well as the methods by which medicine has been taught, and ultimately leading to a shortage in the physician supply. This paper aims to describe the current status of medical education training, including the tracing of its origins, and to articulate the ability of new media to accelerate and restructure the physician preparation process.Design/methodology/approachThe application of new media requires a rethinking of long‐held assumptions regarding the medical education process. Medical school faculty must be willing to develop new curriculum models, integrating new media technologies to facilitate varied learning modalities. Likewise, clinicians and basic scientists in medical schools must determine the most appropriate information needed by a practicing physician and make that information available via new media platforms.FindingsThe utilization of new media presents the opportunity to both accelerate and restructure the medical education and training process. The development of teaching and learning modalities via new media can positively impact the physician supply problem by transforming medical education to a competency and evidence‐based curriculum in an accelerated format.Originality/valueThe impending health consequences of a physician shortage have crystallized the need to begin immediately to expand the physician supply. In order to meet the health needs of a growing and aging population, it is imperative that the methods of medical education be altered to accelerate and improve the physician preparation process. This restructuring of the medical education curriculum is dependent on the utilization of new media to leverage the digital literacy of today's medical students.
Bleak horizon: a survey on new books on higher education
Authors: Marien Michael 
Published: October 2011

PurposeThe article seeks to provide an overview of 55 recent books (2009‐2011) on higher education, with special emphasis on the authoritative overview edited Altbach et al., American Higher Education in the Twenty‐First Century (Johns Hopkins, 3rd Edition, June 2011, 511 pp.).Design/methodology/approachBooks are grouped in nine categories: Global trends, Losing autonomy, Faculty, Students, Finance, Digitization, Curriculum, Diversity, and Moving forward. A concluding Coda discusses an important new paradigm of four types of scholarship, proposed in the seminal 1990 report on Scholarship Reconsidered, and the two types of scholarship that continue to be badly lacking in the academy, to the detriment of the world, the nation, and higher education itself.FindingsAmerican higher education is undergoing many changes and stresses, and all of the books considered here point to a “bleak horizon” in various ways, in part caused by the outdated structure of higher education. Altbach issues a timely call for a new “sense of academic mission,” which is discussed in the Coda.Originality/valueThis uniquely broad and up‐to‐date “frontier frame” overview, enabled by the GlobalForesightBooks.org web site on current affairs books, emphases the many perspectives on higher education, provides a broad frame to appreciate current thinking, and encourages more synthesis that seriously addresses the “Knowledge for What?” question.
Book review: Educating Educators with Social Media, Charles Wankel
Authors: Conway Maree 
Published: October 2011

PurposeThis viewpoint paper aims to review the book Educating Educators with Social Media, Charles Wankel (Emerald Group Publishing).Design/methodology/approachThe paper provides an overview of the book, key messages and implications for the future.FindingsSocial media is already being used in higher education and its almost ubiquitous use in the social environment means academics and other staff involved in learning activities will need to consider how and when to integrate social media into those activities.Practical implicationsThe book provides an excellent starting point for anyone interested in social media and learning to find out what has been done to date, what has been learned, and what is possible in the future.Originality/valueThe value of this book rests with the wide range of social media tools it covers, and the willingness of authors to share their learnings from their experiences with social media.
The future of the university
Authors: Abeles Tom P. 
Published: October 2011

PurposeThe purpose of this paper is to discuss the cost of basic or textbook knowledge that is asymptotically approaching zero.Design/methodology/approachNew ways to access such knowledge and to receive academic credit are challenging the mature academic institutions and acting as a disruptive innovation.FindingsThese alternatives will create competitive models, some current institutions will fade or be absorbed and the present institutions will/are undergoing substantive changes in what is delivered and how and what will emerge as the new value proposition.Originality/valueThis knowledge is both fungible and transferable across geo‐political boundaries including the walls of the Ivory Tower.
Impact of e‐marketplace on supply chain under the markdown policy
Authors: Ning Zhong , Choi Tsan‐Ming , Xie Charlene , Xie Li , Dai Junjun 
Published: October 2011

PurposeThis paper aims to explore the effect of e‐marketplace on the supply chain's performance under the markdown policy. Profit and risk analyses are both conducted and channel coordination issues are examined.Design/methodology/approachThe paper presents a markdown policy supply chain analytical model with e‐marketplace and examines the optimal markdown policy. The mean‐variance theory is employed to study both the risk and profit residing in the supply chain. Extensive numerical analysis is conducted. The paper investigates both the cases when e‐marketplace selling price is exogenous and endogenous.FindingsThe markdown policy can coordinate the supply chain as long as the parameters satisfy certain analytical conditions. The expected profit and risk in the supply chain are both increased when e‐marketplace is introduced. The retailer shares a larger portion of the increased expected profit but at the same time bears a higher risk.Research limitations/implicationsIn this study, similar to the mainstream literature in the related area, the supply chain consists of one manufacturer and one retailer, and there is one single selling season with one product. Despite being able to generate interesting analytical results, this model fails to capture the more complicated real world practices.Practical implicationsThe existence of e‐marketplace can be beneficial to the whole supply chain in terms of expected profit improvement. When the expected profit increase brought about by e‐marketplace is large enough to compensate for both the operational cost of e‐marketplace and the increase of the risk, the retailer could consider introducing e‐marketplace to dispose of the excess inventory.Originality/valueThis paper is an original work. It is based on the reviewed literature and the model with markdown policy is new. This could be a reference for further research into optimal performance in the supply chain with e‐marketplace.
Sourcing from China: experiences of Australian firms
Authors: Wang Jeffrey , Singh Prakash J. , Samson Danny , Power Damien 
Published: October 2011

PurposeThis paper aims to investigate the motivations of Australian manufacturing companies for sourcing products and services from China, the results achieved and whether these lived up to expectations, related barriers and problems, and how these problems were dealt with.Design/methodology/approachThe study is based on a survey of 35 Australian manufacturing firms, which have moved to import some goods or components from Chinese sources.FindingsMost firms that source components or products from China do so because of the cost reductions that were expected. In actuality, significant cost reductions were achieved, however these reductions were on average less than expected. Along with these cost reductions, importing goods or components from China had some quality problems and delivery delays. Control procedures, improved communications and relationship‐building strategies were employed to overcome and deal with such problems, and most firms reported remaining committed to their China sourcing strategies.Originality/valueThis study demonstrates and measures the motivation, degree of success, performance outcomes, and challenges that can be anticipated by firms wishing to source products or components from China.
Managing production outsourcing risks in China's apparel industry: a case study of two apparel retailers
Authors: Hon Kam Booi , Chen Ling , Wilding Richard 
Published: October 2011

PurposeThis paper aims to examine how Chinese apparel retailers manage their production outsourcing risks and why they elect to manage those risks in a particular manner.Design/methodology/approachThe investigation used the case study approach to explore factors driving two Chinese apparel retailers operating in different market environments to manage their production outsourcing risks.FindingsThe selection of production outsourcing risk management strategies hinges on what apparel retailers view as the most important value their products provide to customers. Product values were linked to specific product characteristics as well as the market environment in which the apparel retailers operated. The retailer that regarded product quality as a key value driver was found to place emphasis on manufacturer selection and use of a formal contract for process control. The retailer that viewed newness and variety as a value driver opted to cultivate a strong, committed business relationship based on Guanxi to achieve speed‐to‐market.Research limitations/implicationsAs a case study research, the findings of this study have their limitations in generalisability. Given that one of the retailers did not invoke Guanxi to cultivate a long‐term business relationship with its outsourced manufacturers, the role of Guanxi in outsourcing risk management in China deserves further exploration, as businesses in China become more globalised.Practical implications/valueThis study grounds mainstream outsourcing strategy literature on operational practice through case studies. It highlights the influence of both product characteristics and market environment in dictating the choice of outsourcing risk management strategies in apparel manufacturing.Originality/valueThe study views outsourcing risk management from the perspective of minimizing outsourcing failures, rather than achieving outsourcing success. It reveals that risk management behavior of apparel retailers was linked to the notion of value protection, which varied according to what they considered as their principal product value drivers.
Logistics outsourcing in China: the manufacturer‐cum‐supplier perspective
Authors: Rahman Shams , Jim Wu Yen‐Chun 
Published: October 2011

PurposeThis study aims to investigate differences among Chinese manufacturers‐cum‐suppliers in their logistics services provided to different local and foreign customers and assess the management areas that they must address in order to satisfy the logistics requirements of their customers.Design/methodology/approachA questionnaire‐based survey was conducted amongst managers of manufacturing firms in four industries, automotive, telecommunication and computer, household appliance, and electronics, located in the Shanghai region of China. A five‐point Likert scale (1 – least important, 5 – most important) was used to measure the importance of services provided, and assess customer satisfaction level, impact on management of manufacturers, and difficulties and challenges faced by the manufacturers.FindingsThe results indicate that foreign customers place significant emphasis on different services from those of their local counterparts. Results also indicate that many challenges need to be addressed by the manufacturers with respect to HR, customer service, and IT integration. A significant difference between manufacturers' satisfaction levels with local and foreign customers is also noticeable.Practical implicationsSince third‐party logistics (3PL) industry in China is still in its infancy. Most of the Chinese manufacturing firms have to provide major logistics services to their customers. Hence further growth of the Chinese economy depends to a large extent on the ability of the manufacturing firms to provide efficient and effective logistics services. The findings of this study demonstrate that in order for the outsourced manufacturers in China to provide logistics services to local and foreign customers, they are required to restructure their organizations and adjust their operation strategies.Originality/valueThis study is a rare attempt to discuss outsourced manufacturers in China in adjusting their logistics strategies and operations to meet the demands from both local and foreign customers after China's admission to the World Trade Organization.
Assessing and managing risks using the Supply Chain Risk Management Process (SCRMP)
Authors: Tummala Rao , Schoenherr Tobias 
Published: October 2011

PurposeThe purpose of this paper is to propose a comprehensive and coherent approach for managing risks in supply chains.Design/methodology/approachBuilding on Tummalaet al.'s Risk Management Process (RMP), this paper develops a structured and ready‐to‐use approach for managers to assess and manage risks in supply chains.FindingsSupply chain risks can be managed more effectively when applying the Supply Chain Risk Management Process (SCRMP). The structured approach can be divided into the phases of risk identification, risk measurement and risk assessment; risk evaluation, and risk mitigation and contingency plans; and risk control and monitoring via data management systems. Specific techniques for conducting this process are suggested.Originality/valueWhile supply chain risk management is an emerging and important topic in our dynamic and interconnected world, conceptual frameworks providing a clear meaning and normative guidance are scarce (Manuj and Mentzer, 2008). This paper presents such a framework, offering structure and decision support for managers.