bluuebunny/crossref_metadata_2025_split huggingface dataset:
Subjectivity and cognition in knowledge management
Authors: Rahe Martin 
Published: May 2009

PurposeThe purpose of this paper is to provide theoretical insights into an imminent problem of knowledge management. Through the reflection on the impact of subjectivity in knowledge production, the object‐subject divide is to be analyzed.Design/methodology/approachThe starting point is that knowledge management is far from being management of objective truth. The paper shows how the transformation of information and signals into knowledge is affected by mind sets and how these mind sets may differ according to individual and cultural parameters. This means that any kind of diversity finds its expression in cognitive diversity and finally also in knowledge diversity. This paper is based on a review of the literature in the field of behavioral economics and where it overlaps with economics and psychology.FindingsThe probability of misunderstanding increases the overlap of individual mindsets. Even if there are sophisticated technologies which support the management of knowledge, the knowledge product by itself can neither be managed nor effectively be controlled.Research limitations/implicationsThe theoretical discussion gives room for empirical testing, i.e. in experiments.Practical implicationsThe value of knowledge management depends on the accuracy of data gathering, but the probability of misunderstanding increases the overlap of individual mindsets.Originality/valueThe paper looks critically at a management tool that tries to manage the most important resource in the company and which is too often considered as a merely technological challenge.
Knowledge communication and translation – a knowledge transfer model
Authors: Liyanage Champika , Elhag Taha , Ballal Tabarak , Li Qiuping 
Published: May 2009

PurposeThe purpose of this paper is to propose a process model for knowledge transfer in using theories relating knowledge communication and knowledge translation.Design/methodology/approachMost of what is put forward in this paper is based on a research project titled “Procurement for innovation and knowledge transfer (ProFIK)”. The project is funded by a UK government research council – The Engineering and Physical Sciences Research Council (EPSRC). The discussions are mainly grounded on a thorough review of literature accomplished as part of the research project.FindingsThe process model developed in this paper has built upon the theory of knowledge transfer and the theory of communication. Knowledge transfer, per se, is not a mere transfer of knowledge. It involves different stages of knowledge transformation. Depending on the context of knowledge transfer, it can also be influenced by many factors; some positive and some negative. The developed model of knowledge transfer attempts to encapsulate all these issues in order to create a holistic framework.Originality/value of paperAn attempt has been made in the paper to combine some of the significant theories or findings relating to knowledge transfer together, making the paper an original and valuable one.
Managing the knowledge paradox in product development
Authors: Prieto Isabel M. , Revilla Elena , Rodríguez‐Prado Beatriz 
Published: May 2009

PurposeThe purpose of this paper is to obtain from paradox a novel lens to elucidate the connections between knowledge management (KM) and product development as a knowledge intensive process. By focusing on the “social side” of KM, it is proposed that different KM orientations can emerge as a result of higher or lower emphasis on both cultural and structural enablers. These KM orientations generate specific potential to manage the tension and paradox of managing both knowledge exploration and knowledge exploitation knowledge during product development.Design/methodology/approachEmpirical evidence is provided by performing survey research with data collected from 80 product development projects developed in Spain.FindingsResults show that product development efforts can show three different KM orientations that significantly differ in their results in terms of knowledge exploration and, specially, knowledge exploitation. Moreover, product development requires a symbiosis between both cultural and structural enablers to best manage the paradox of exploration and exploitation.Originality/valueThe measurement items used can realistically be thought of as only proxies for an underlying and latent phenomenon that is neither fully nor easily measurable. Together with it, replies from multiple respondents would have ruled out potential drawbacks.
Measuring the intangible aspects of an R&D project
Authors: Vuolle Maiju , Lönnqvist Antti , van der Meer Jacques 
Published: May 2009

PurposeThis paper aims to examine the measurement of intangible aspects of research and development (R&D) projects, particularly from the funding organization's point‐of‐view.Design/methodology/approachA literature review on R&D measurement is carried out in order to identify the intangible factors to be measured as well as potential indicators. The practical applicability of the measures is discussed in light of an exploratory case study.FindingsLists of intangible inputs and outputs of R&D projects are presented along with some potential measures. The assessment of the intangible aspects of R&D projects is considered important for the funding organization. However, the current measurement practices are inadequate.Research limitations/implicationsThe results provide a summary of the current status of the topic and a basis for further research.Originality/valueThe knowledge about the intangible aspects of R&D projects summarized in this paper has been scattered before in a wide set of previous research literature. The evaluation of the existing measures provides valuable information for understanding the development stage of this academic and managerial discipline.
In pursuit of performance‐oriented civil service reforms (CSRs): a Kenyan perspective
Authors: Marwa Simmy M. , Zairi Mohamed 
Published: May 2009

PurposeThe paper aims to explore the implementation of performance‐oriented civil service reforms (CSRs) in Kenya, noting hurdles and opportunities for improvement and to suggest a robust model to imbed a performance‐oriented reforms culture.Design/methodology/approachThe article is informed by a review of the literature on civil service reforms and applications of performance measurements in civil service reforms in Africa in general and specifically in Kenya. Current performance‐oriented reforms/practices and challenges are documented, obstacles/gaps to effective implementation identified, opportunities for improvement isolated and a robust model to inculcate a performance‐oriented culture suggested for application.FindingsWhile noticeable progress has been made in implementation of CSRs in Kenya, there evidently remain obstacles in the implementation of performance‐oriented civil service reforms. Civil service reforms ought to revolve around performance measurements; rewarding good performance and realigning resources to support desired changes, while simultaneously stimulating competition amongst public entities so as to support superior public service delivery.Originality/valueThe paper provides a succinct account of the state of civil service reforms in Kenya and particularly the drive towards performance‐oriented reforms. It suggests a holistic approach to engraining a performance‐oriented culture.
FM dashboard
Authors: von Felten Daniel , Coenen Christian , Arnold Moos Irene 
Published: May 2009

PurposeThe purpose of this paper is to create a deeper understanding of the importance of monitoring key aspects of facility management (FM), right from the planning stage of a building's lifecycle.Design/methodology/approachThis paper is based on literature review and qualitative research. Empirical interviews were conducted with various executives and academics to identify FM‐related aspects that should be considered during the planning, design and construction of buildings. These insights are the foundation of a newly developed monitoring tool which can be applied to different settings.FindingsWhen analyzing relevant aspects of FM, ten main categories were identified, together with corresponding sub‐categories. These were used as input for a quality assurance tool designed to analyze the degree to which FM is taken into consideration in the early stages of planning. Respondents fill out an item battery, using a five‐point scale. The questions refer to the completeness and plausibility of the respective (sub‐)category. This newly developed monitoring‐tool has been applied to a construction project in the city center of Zurich/Switzerland.Research limitations/implicationsThe monitoring tool presented here is only a first attempt to structure and analyze important aspects of FM during the early stages of building construction. It will be further developed over time to include various building types and more project phases within the life cycle of buildings.Practical implicationsFM dashboard can be used as an analytical tool to support the structured monitoring of FM relevant aspects during planning, design and construction.Originality/valueCorporate facility managers need better methods and tools for demonstrating the importance of early consideration of FM‐relevant aspects to various parties involved in construction (e.g. architectural and planning offices, owners, construction companies, etc.). This paper provides an insight into a tool designed for this purpose and offers practical assistance and guidance for its use.
Residents' involvement in tourism and their perceptions of tourism impacts
Authors: Sharma Bishnu , Dyer Pam 
Published: May 2009

PurposeThe purpose of this paper is to provide insight into the differences in residents' attitude to tourism by considering those who receive social and economic benefits from tourism and those who perceive that they do not; and those who want to move away from the Sunshine Coast and those who do not.Design/methodology/approachIn conducting this investigation, information is collected from Sunshine Coast residents by using a survey approach. Altogether, 732 responses are received with a response rate of 14.64 per cent. Social, economic and cultural benefits are considered.FindingsThe paper finds notable differences in residents' attitude according to the type of benefit they receive from tourism. Similar observations are made regarding residents who are willing to move away from the Sunshine Coast and those who are not.Research limitations/implicationsNot many studies are available comparing Sunshine Coast with other major cities such as Sydney or Melbourne in Australia. Therefore, in future research, it would be useful to establish some benchmarks that incorporate a seasonality aspect and to conduct comparative studies to identify residents' preferences for the development of tourist attractions and related developmental issues. Along with residents, it will be of some value to explore the visitors' perceptions of both positive and negative aspects of the Sunshine Coast Region as a tourist destination.Originality/valueThis paper identifies several notable differences which would assist the tourism planners in developing a policy for sustaining tourism development and aligning future growth with residents' desires. The findings of this paper are also useful in developing future benchmarking research projects in the hospitality and tourism industry.
Benchmarking Russian and Finnish food industry supply chains
Authors: Tuominen Tommi , Kitaygorodskaya Natalia , Helo Petri 
Published: May 2009

PurposeThe purpose of this paper is to examine the differences between Finnish and Russian, namely Karelian, food industry supply chains. The main objective is to find out the reasons for low productivity in Russian food industry from supply chain management (SCM) point of view.Design/methodology/approachCase study method is used to compare the Russian and Finnish food industry supply chains. The comparison is carried out by using SCM scorecard. Furthermore, the comparison is supplemented with the data from non‐structured interviews with Russian food industry company managers. Altogether data from eight food industry companies in the Republic of Karelia, Russia, are gathered and four managers are interviewed. The results of the companies' SCM scorecard analysis are compared to the results of almost 100 Finnish food industry companies.FindingsThe research suggests that based on the SCM scorecard the differences between Finnish and Russian food industry companies' operational methods are modest. The difference in productivity can be rather explained by the differences in operating environment and the level of technology in use. Logistics costs for companies in Russia are estimated to be double compared to Finnish companies. Poor road conditions and underdeveloped 3PL are considered as main reasons of high‐logistics costs.Research limitations/implicationsConsidering the relatively low number and small size of the companies interviewed and taken part in the scorecard evaluations, more systematic research in the field is required. In addition, it should be mentioned that all interviewees seemed to be suspicious about intentions of the Finnish interviewer. Two interviewees openly asked if the research was aimed at commercial spying.Originality/valueConsidering the state, size and growth potential of Russian food market, the lack of research in the field is remarkable. This paper aims to bring new valuable information for both practitioners and academics while creating ground for future research in the field.
A cyclical model of institutional change
Authors: Papenhausen Chris 
Published: May 2009

PurposePrevious research on institutional change has largely ignored its cyclical nature. This paper aims to introduce a four‐phase cyclical model of long‐term institutional change.Design/methodology/approachThe recurrent patterns of the model have been identified from previous technological revolutions and their accompanying surges of development. The model also incorporates generational theory as a driver of institutional change.FindingsThe model predicts that a multi‐year institutional crisis is currently underway that has important implications for practitioners. The paper also describes proposed solutions to the current crisis.Originality/valueThe model developed synthesizes disparate institutional theories to build a new explanation for long‐term economic development.
Technology diffusion: forecasting with bibliometric analysis and Bass model
Authors: Daim Tugrul , Suntharasaj Pattharaporn 
Published: May 2009

PurposeThe purpose of this paper is to use bibliometric analysis to forecast RFID technology and uses the adoption of barcode scanner to model the RFID scanner adoption in the US retail market.Design/methodology/approachForecasting emerging technologies and identifying the rate of diffusion of products based on these technologies is difficult because of lack of data. This paper uses techniques such as bibliometric analysis and Bass model based on analogous products.FindingsThe authors were able to come up with a good Bass model for the adoption of RFID scanners in the retail sector. And according to the Bass model it appears that it will take at least seven or eight years for the retailers to adopt to this new technology at their point‐of‐sale.Originality/valueThis paper attempts to use bibliometric analysis and Bass model for forecasting technologies and provides a new research discussion as results from these two are compared.
Design principles and first educational experiments of πR, a platform to infer geo‐referenced itineraries from travel stories
Authors: Loustau Pierre , Nodenot Thierry , Gaio Mauro 
Published: May 2009

PurposeThe purpose of this paper is to present a computational approach and a toolset to infer spatial displacements as they occur in route narrative documents and report on first experiments done to produce computer‐aided learning (CAL) applications and instructional design editors that exploit the inferred georeferenced itineraries.Design/methodology/approachIdentification of the structure of natural language expressions to indicate spatial displacement, as they occur in route narrative documents. Use of geographic information systems technology to treat the semantics of spatial displacements identified in route narrative documents.FindingsIt was found that French route narratives can be linguistically analyzed with a relatively simple structure (two computational models). Transducers are used to successfully analyze displacements verbs and to attach some semantics to paragraphs of route narratives.Research limitations/implicationsThe same structure valid for French texts can be found in English texts as well. Further work could lead to fundamental questions about whether itineraries are linguistic universals.Practical implicationsThe toolset is fully functional and can be tested on the World Wide Web for information retrieval purposes. Currently it is used for CAL applications to tutor learners in the process of reading route narratives documents.Originality/valueThe paper demonstrates that the featured computational models and toolset are mature enough to be embedded in end‐user applications.
Towards an intelligent possibilistic web information retrieval using multiagent system
Authors: Elayeb Bilel , Evrard Fabrice , Zaghdoud Montaceur , Ben Ahmed Mohamed 
Published: May 2009

PurposeThe purpose of this paper is to make a scientific contribution to web information retrieval (IR).Design/methodology/approachA multiagent system for web IR is proposed based on new technologies: Hierarchical Small‐Worlds (HSW) and Possibilistic Networks (PN). This system is based on a possibilistic qualitative approach which extends the quantitative one.FindingsThe paper finds that the relevance of the order of documents changes while passing from a profile to another. Even if the selected terms tend to select the relevant document, these terms are not the most frequent of the document. This criterion shows the asset of the qualitative approach of the SARIPOD system in the selection of relevant documents. The insertion of the factors of preference between query terms in the calculations of the possibility and the necessity consists in increasing the scores of possibilistic relevance of the documents containing these terms with an aim of penalizing the scores of relevance of the documents not containing them. The penalization and the increase in the scores are proportional to the capacity of the terms to discriminate between the documents of the collection.Research limitations/implicationsIt is planned to extend the tests of the SARIPOD system to other grammatical categories, like refining the approach for the substantives by considering for example, the verbal occurrences in names definitions, etc. Also, it is planned to carry out finer measurements of the performances of SARIPOD system by extending the tests with other types of web documents.Practical implicationsThe system can be useful to help research students find their relevant scientific papers. It must be located in the document server of any research laboratory.Originality/valueThe paper presents SARIPOD, a new qualitative possibilistic model for web IR using multiagent system.
A question managing suite for automatic lecture recording
Authors: Lampi Fleming , Lemelson Hendrik , Kopf Stephan , Effelsberg Wolfgang 
Published: May 2009

PurposeThe purpose of this paper is describing the seamless integration of the question‐answer interaction into automatic lecture recordings (ALRs). This includes the design and implementation of the question management (QM) software for a virtual camera team.Design/methodology/approachComing from the human role model the interaction and its management to the virtual world is transferred and integrated it into a virtual camera team. All events are translated into sensor inputs which get processed by the virtual director and are used for the collaboration of the team in order to implement more complex cinematographic rules.FindingsIt is found that it is possible to record the whole interaction, to record the original voice of the questioner out of an audience without handing out a microphone or forcing him/her to walk to one, and to record a video of the questioner while asking. So, it is easier to follow a lecture recording as more details are recorded automatically.Practical implicationsFirst experiences on using this software clearly show the small weaknesses of the first version. As mentioned in the outlook, these are currently being addressed, e.g. by looking for a more natural interface.Originality/valueThe paper demonstrates how to use the question‐answer interaction as sensor input for an automatic lecture recording (ALR) system based on the roles of the according human originals. It ensures that many details of a lecture can be recorded seamlessly to keep the lecture context continuous and therefore to make the lecture recording more vivid and interesting.
Young consumers' motives for using SMS and perceptions towards SMS advertising
Authors: Phau Ian , Teah Min 
Published: May 2009

PurposeThe purpose of this paper is to examine young consumers' motives for using short message service (SMS), their SMS usage frequency, and their attitudes towards SMS advertising.Design/methodology/approachData were collected using convenience sampling via a self administered questionnaire in a large Western Australia university. A total of 211 useable responses were collected and retained for analysis.FindingsFactor analysis on the motives for using SMS revealed seven factors. The results showed that convenience and economical reasons influence SMS usage frequency. Social involvement is also found to influence attitudes towards SMS advertising.Research limitations/implicationsThe sample is only limited to young consumers in an Australian context. As such, limited generalization can be derived. Future research can look into cross cultural studies or other consumer segments.Practical implicationsMarketers and advertisers can look into crafting relevant and targeted messages to reach young consumers. Furthermore, referrals can be another option to reach the young consumer market. Pricing strategies and integrating SMS advertising with other forms of media can be further explored.Originality/valueMany prior studies have focused on an Asian or European context. Limited research has been done to investigate the relationship between motives for using SMS and attitudes towards SMS as an advertising tool.