bluuebunny/crossref_metadata_2025_split huggingface dataset:
Design and diffusion of systems for human benefit
Authors: Venable John R. , Pries‐Heje Jan , Bunker Deborah , Russo Nancy L. 
Published: September 2011

PurposeThis paper aims to introduce this special issue of ITP on systems for human benefit (S4HB), to develop and promote the idea of S4HB, and advocate that more research be conducted on the design and diffusion of S4HB.Design/methodology/approachThis conceptual paper argues that S4HB are systemically under‐researched based on a historical perspective on IS research and proposes an agenda for research on the design and diffusion of S4HB.FindingsThe paper identifies extant areas of S4HB, such as health and education, but also advocates that new areas of S4HB be identified and new kinds of S4HB be designed. It further discusses how diffusion is a key issue to the realisation of human benefits and contrasts diffusion of S4HB with more commercial business systems as a motivator for further research. Finally it sets out a brief agenda for research in S4HB, including: development of a vision for research on S4HB that emphasises design for solving human problems; research on diffusion of S4HB; revision of the way impact is assessed by journals to include assessment of the significance of the problem and the achievement of human benefit; and promotion of a research culture, policies, and funding that emphasises S4HB.Originality/valueThis is the first paper to pull together a common perspective on the disparate areas of S4HB. The paper identifies what S4HB are, what their goals are, what areas are concerned, and sets out an agenda for what research is needed to realise them and their benefits in society.
The adoption and continued usage intention of RFID: an integrated framework
Authors: Alamgir Hossain Mohammad , Quaddus Mohammed 
Published: September 2011

PurposeThe purpose of this study is to examine the factors of radio frequency identification (RFID) adoption and its continuance intention in a mandatory and in a voluntary environment leading to developing an integrated framework.Design/methodology/approachA qualitative research approach was taken in this study. The authors conducted an extensive field study, interviewing eight organizations. Factors have been analyzed from multiple perspectives and, where possible, related with the existing literature.FindingsThe findings show that along with technological, organizational, and environmental factors RFID adoption also depends on the expectations and self‐efficacy. Moreover, the process of continued usage intention involves satisfaction from current use and the degree of self‐efficacy.Practical implicationsThis study focuses on the state of the RFID adoption, current usage satisfaction, and the continuance intention of the adopters toward RFID use. This study would guide the countries with mandatory RFID policy in organizational applications. Policy makers could compare their experience with the findings of this study, evaluate the past, and find the future direction.Originality/valueThis study is the first of its kind to discuss the adoption factors (in a mixed environment; mandatory as well as voluntary) and to examine the continued usage behavior together in a single platform, for the first time.
Designing and theorizing the adoption of mobile technology‐mediated ethical consumption tools
Authors: Watts Stephanie , Wyner George 
Published: September 2011

PurposeThe ethical consumption movement is increasingly being supported by mobile web applications that enable consumers to reward ethical companies (and punish unethical ones) with their purchasing decisions. By providing company ethics information to consumers at the point of purchase with the swipe of a barcode, these applications hold the promise of an additional market mechanism for motivating companies to serve the public good. However, the degree that this potential is realized will depend on how widely such applications are adopted and diffused. This paper aims to identify design factors for such applications that theory suggests will enhance their diffusion by increasing the likelihood that the user will adopt the information these applications deliver.Design/methodology/approachThe multi‐level model incorporates dual‐process cognitive theory, social capital theory, and technical design features of the mobile technology‐enabled ethical consumption (MTEC) tool to understand factors that contribute to information adoption. In this way the paper takes a design science approach to the problem of enhancing human and societal benefit.FindingsThe findings have identified technical design features for MTEC tools that show promise for maximizing data transparency, source credibility, and information adoption. These features also have the potential to minimize consumers' cost/effort to contribute their purchase (and non‐purchase) decision information to the associated community, increasing the quantity and frequency of such contributions.Originality/valueMarket‐based mechanisms for upholding the public good hold much promise for ensuring the long‐term viability of society and the earth. Hence, the role that IT can play in establishing and supporting them demands rigorous theoretically driven models of design prior to empirical validation. Whereas design science research (DSR) is often focused on solving a business problem, this work helps to expand the domain of DSR to encompass the need to address problems of human benefit and civil society.
The role of design values in information system development for human benefit
Authors: Johri Aditya , Nair Sumitra 
Published: September 2011

PurposeThis paper appropriates the value sensitive design (VSD) framework to examine the role of design values in the development of an information system designed to increase transparency and reduce corruption within the context of a large‐scale e‐governance project in India.Design/methodology/approachA qualitative case study was conducted and data were collected through interviews with system designers, observations of system design and implementation, and walk‐through of designed systems. Data analysis followed an interpretive approach intended to understand informants' meaning‐making. Analysis occurred iteratively both during and after the field study.FindingsThe study reveals the complexity of the role of values in the design of information technology wherein the designers in their pursuit of transparency and reduced corruption have to continuously balance their idealistic and pragmatic values.Research limitations/implicationsThis study tests the VSD framework in the context of developing an e‐government system thereby highlighting its usefulness but also outlining ways in which the framework can be expanded to make it more relevant to diverse contexts.Practical implicationsThis study extends the VSD framework, particularly in contexts where designers' values are primary drivers of design decisions. A greater understanding of the role of design values across the design process can prove crucial in inculcating and reinforcing design values that lead to a more contextually relevant product.Social implicationsThis research provides valuable lessons on how to approach design of systems that can benefit humans with implications for designers and for public policy.Originality/valueThis is one of the first studies that utilizes the VSD framework to study information system design in a human development context with novel implications for both research and practice.
Computer self‐efficacy in the information society
Authors: Gripenberg Pernilla 
Published: September 2011

PurposeIT related skills are vital for becoming and remaining a citizen in a digitally supported information society – also for adults who are no longer in school; do not use IT in their work; are unemployed, self‐employed, or retired; or otherwise without the technical support, possibilities for training, and availability of a community of practice and “master users” that are common in organizational contexts. The paper aims to draw on literature on learning IT skills in the organizational context and to apply this in a non‐organizational, community context. The paper seeks to explore how individual IT‐skill and knowledge development could be supported using formal and informal learning strategies, including community services, training courses, information events, learning community and other learning mechanisms.Design/methodology/approachThe paper is empirically grounded in a research and development project with 50 participating families who received a PC, printer, and internet connection, as well as training, technical support, and information events over a period of two years. Both qualitative and quantitative data were gathered throughout the project. Data are here analyzed as an extensive case study.FindingsBased on experiences from the project the paper describes how “digital literacies” could be learned and supported and inclusion in the digital information society enhanced in practice. The paper develops a framework that shows how different learning strategies and mechanisms support different kinds of computer knowledge and skill areas; describes three interlinked areas of IT knowledge and skills; and suggests a number of practical implications on how computer self‐efficacy could be supported in a non‐organizational context.Originality/valueThe paper draws on extant knowledge about learning and developing IT‐skills in the organizational context, and applies this knowledge in a different context in order to explore how this knowledge can be used also outside organizations to support adults to be part of the digitally supported information society.
Marketing high‐tech products in emerging markets: the differential impacts of country image and country‐of‐origin's image
Authors: Souiden Nizar , Pons Frank , Mayrand Marie‐Eve 
Published: September 2011

PurposeThe pupose of this paper is to investigate consumers' behavior in emerging countries. In particular, it simultaneously assesses the effects of country image and country‐of‐origin's image on consumers' uncertainty, aspiration and purchasing intention of high‐tech products.Design/methodology/approachBased on a sample of 479 Chinese consumers, structural equation modeling was used to test the hypothesized relationships.FindingsResults show that compared to country‐of‐origin, country's image is a more effective tool in reducing consumers' uncertainty and increasing their aspiration to purchase high technology products. Contrary to country's image, however, country‐of‐origin's image plays a considerable role in influencing the product image.Research limitations/implicationsThe major role of a country‐of‐origin is to influence product image while that of country's image is to increase consumers' aspiration to acquire its product and diminish their uncertainty and hesitation about buying the product. In other words, the image of a product is much more prone to the effect of country‐of‐origin's image than country's image.Practical implicationsMarketers should understand that consumers in emerging countries are ambivalent when they consider the purchase of complex products. On the one hand, highlighting the country image can contribute in alleviating consumers' uncertainty and increasing their aspiration to purchase sophisticated and complex products. On the other hand, promoting the country‐of‐origin's image can prove an effective means to improve product image in emerging markets.Originality/valueMost of the previous studies have focused on one of the two concepts (i.e. country's image or country‐of‐origin), interchangeably used both of them, and relatively ignored their simultaneous impact on consumer behavior. The present study has tried to address this shortfall through simultaneously studying their influences on product image and consumer purchase intention; and highlighting their differential impacts.
From commodity to brand: antecedents and outcomes of consumers' label perception
Authors: Norberg Hans Martin , Maehle Natalia , Korneliussen Tor 
Published: September 2011

PurposeThis paper seeks to examine the significance of various aspects of consumers' perception of a collective label as predictors for consumers' intention to buy the labelled item and willingness to pay for the label.Design/methodology/approachThe online survey was organised based on random sampling from a panel consisting of 46,000 people who had previously agreed to serve as online consumer panellists for a large market research firm. A total of 2,844 invitations were sent out and 684 panellists answered the invitation. The final sample consisted of 522 subjects.FindingsThe authors have developed and tested a model looking at the significance of various aspects of consumers' perception of a collective label as predictors for consumers' purchase intentions and willingness to pay for the labelled commodity.Practical implicationsBy defining which factors influence consumers' purchase intentions and willingness to pay for the labelled product the paper suggests what managers should pay attention to when they introduce a new label for a commodity.Originality/valueThe current article contributes to the literature in three ways. First, the paper replicates the results of the previous studies on branding and extends the literature through introducing a new model defining consumers' purchase intentions and willingness to pay. Second, the paper develops and tests a model that can be applied to collective labels. Third, the paper introduces a new label specific variable – importance of the label.
Moving from service dominant to solution dominant brand innovation
Authors: Franzak Frank , Pitta Dennis 
Published: September 2011

PurposeThe paper aims to track the development of service dominant logic (SDL) applied to brand management and highlights its essential elements. The paper attempts to extend the application of SDL to a form that makes the consumer part of the development process, a solution dominant approach.Design/methodology/approachThe paper reviews the literature and suggests how brand managers can use service concepts, based on service‐dominance logic, to develop their new and differentiated products. The key is the relationship that customers develop with products, not the providers of those products, and how technology contributes to these linkages. This view, termed solution dominant, extends service dominant thinking. The paper also elaborates on the events and developments that have moved product development more firmly in the direction of relationships. Finally, it re‐examines some of the techniques that product developers use from a relationship perspective.FindingsThe relationship is the most important element in brand management. Relationships can take many forms based on the partners. While brand managers have traditionally focused on the relationship of the consumer with the brand, other relationships exist and are important. The internet has made it possible for consumer‐to‐consumer relationships to flourish. That presents both a challenge and opportunity for brand managers. Finally, an impending technological change reveals the potential importance of another relationship, consumer to thing (like a software application) which can build a bond, a relationship, between the consumer and a brand. The last logical possibility, thing‐to‐thing relationships already exist and their importance to brand managers is covered.Practical implicationsService dominant logic and a focus on relationships has already been applied to brand management with success. It helps to refine the practice of branding. Consideration of a solution dominant logic, may help refine the practice further.Originality/valueWhile service dominant logic has been applied to brand management, solution dominant logic, in which the consumer is part of the product/service design process has not been.
Construction of international brand portfolios: impact on local brands
Authors: Godey Bruno , Lai Chantal 
Published: September 2011

PurposeIn the literature, the question of how the strategies of brand portfolios affect performance remains open and subject to contradictory developments. This paper aims to highlight the various steps involved in the analysis of international brand portfolios as well as issues specific to each of these phases.Design/methodology/approachThis article relies on the results of a longitudinal case study conducted in collaboration with the marketing direction of Procter & Gamble's European Business Unit “Laundry and Fabric Care” from 2004 to 2009.FindingsThe authors present the strategic and operational movements that led to the reduction of the P&G brand portfolio in the laundry category. The authors then compare them with the current results of the company in this market to assess the performance of this strategy of rationalization.Originality/valueWhile the best way forward to construct international brand portfolios has not yet been specifically defined and many questions remain, this article provides an illustration of a methodology tested by an international company.
Determinants of prices in an online marketplace
Authors: DiRusso David J. , Mudambi Susan M. , Schuff David 
Published: September 2011

PurposeDespite the availability of side‐by‐side price comparisons, online retailers often charge very different prices for the same product. The purpose of this paper is to identify the drivers of price differences in an online retail marketplace by examining pricing information from a sample of sellers in the market.Design/methodology/approachAn empirical, quantitative research study of Amazon Marketplace, using 498 observations of online sellers of a variety of electronics products was conducted. A regression analysis is employed to determine the drivers of these sellers' prices.FindingsThe results provide a set of factors associated with deviation from the mean price Amazon Marketplace retailers charge for a given product. The authors find that online retailers that charge higher prices post additional channels of customer service, post their return policy, have lower reputation scores, display a retail brand logo, offer more products, and are not electronic specialists.Originality/valueThe paper contributes to the theoretical understanding of the effects of information quality and governance structures on prices. This is the first study to focus on these issues in an online marketplace setting.
Project management 101
Authors: Zarndt Frederick 
Published: September 2011

PurposeThe purpose of this paper is to describe basic and simple practices for technology project management. These practices are the ingredients for all successful software development and digitization projects.Design/methodology/approachUsing project management best practices and personal experience, the paper describes three factors on which a successful technology project must be based.FindingsWhether they are full‐time professionals or part‐time novices, managers for successful technology projects ensure that their project is well planned, and that all stakeholders communicate clearly and frequently.Originality/valueLibrarians often lack formal training in project management and learn project management skills on demand. The paper gives essential tips for project success.
Towards a “musicianship model” for music knowledge organization
Authors: Lam Margaret 
Published: September 2011

PurposeHow does one classify instructional videos uploaded by musicians of different caliber and mastery on video‐sharing sites? What kinds of communities are forming around these content sources? How does one address the different perception and understanding of what music means to a diverse audience? How does one identify and address the needs of new kinds of users, who learn how to play music by using primarily online resources? While this paper does not seek to directly address all these questions, it aims to raise them with the aim of contextualizing the discussion as a necessary foundation to effectively address the more practical questions above.Design/methodology/approachThis paper presents a knowledge organization model of music knowledge based on the concept of musicianship as used in music education. A balanced and holistic approach is sought, especially in light of the interdisciplinary nature of the challenge being addressed. Drawing on Hjørland's work on domain analysis, and Hennion's concept of the user of music, this paper discusses music as a domain, music as information, and music as knowledge.FindingsIn particular, the concept of listening and genre are considered important ways through which one mediates one's understanding of music as knowledge. There are four “layers” in the model: Vocabulary of Music; Structures and Patterns of Music; Appreciation of Music; and Cultural‐Historical Contexts.Originality/valueThe model addresses knowledge organization challenges specific to the domain of music.
Collaborative classification of popular music on the internet and its social implications
Authors: Santini Rose Marie 
Published: September 2011

PurposeThis paper aims to discuss how collaborative classification works in online music information retrieval systems and its impacts on the construction, fixation and orientation of the social uses of popular music on the internet.Design/methodology/approachUsing a comparative method, the paper examines the logic behind music classification in Recommender Systems by studying the case of Last.fm, one of the most popular web sites of this type on the web. Data collected about users' ritual classifications are compared with the classification used by the music industry, represented by the AllMusic web site.FindingsThe paper identifies the differences between the criteria used for the collaborative classification of popular music, which is defined by users, and the traditional standards of commercial classification, used by the cultural industries, and discusses why commercial and non‐commercial classification methods vary.Practical implicationsCollaborative ritual classification reveals a shift in the demand for cultural information that may affect the way in which this demand is organized, as well as the classification criteria for works on the digital music market.Social implicationsCollective creation of a music classification in recommender systems represents a new model of cultural mediation that might change the way of building new uses, tastes and patterns of musical consumption in online environments.Originality/valueThe paper highlights the way in which the classification process might influence the behavior of the users of music information retrieval systems, and vice versa.