bluuebunny/crossref_metadata_2025_split huggingface dataset:
Implementation of the Finnish University Libraries National Information Literacy Recommendation into academic studies at the Kumpula Science Library, University of Helsinki
Authors: Kakkonen Anne , Virrankoski Antti 
Published: November 2010

PurposeThe purpose of this paper is to document the co‐operation between a librarian of a science library and the teaching staff of a university in a project where a pilot course of information literacy was constructed. The central aim of the project was to integrate information literacy teaching into the bachelor‐level studies and thus implement the national recommendation to include information literacy competency in new degree structures based on the Bologna Declaration, which aims to harmonise higher education in EuropeDesign/methodology/approachThis paper describes how the pilot course of information literacy was constructed and conducted and presents the results of a feedback questionnaire which was sent to the students after the thesis course.FindingsBased on the experiences of the teaching librarian and the feedback given by students and their teachers, the integrated information literacy course was found to be very useful and needed. After the course, students had a broader perspective on the information sources of their own subject area and on the scientific information seeking process as a whole.Originality/valueThis paper offers practical guidance for libraries in similar situations in how to co‐operate with the departments when integrating an information literacy course into thesis seminars. It also gives an example of how to construct and conduct such a course.
Customizing an open‐source tool to enhance information literacy
Authors: Magee Jane , Thomas Elisabeth 
Published: November 2010

PurposeThe purpose of this paper is to discuss customizing an open‐source program called the Assignment Calculator into a tool designed specifically to serve the needs of students at California State University, Fresno, and at San José State University. The paper aims to discuss information literacy standards, students' need for convenient access to resources, time‐management and research help and the technical issues involved in such a project.Design/methodology/approachThe paper presents how the steps and content of the open‐source tool were connected to the Association of College and Research Libraries (ACRL) Information Literacy Competency Standards. Subject matter was researched and evaluated from other tutorials to find the most valuable instructional concepts based on assessment of their students' needs. The paper discusses ways to customize, maintain and continue to revise the Assignment Calculator to keep it relevant and beneficial.FindingsThe customized online tool can help improve understanding of the library's role in information literacy and provides opportunity for librarians and faculty to collaborate. Statistics and a survey can yield information on usage and usefulness.Originality/valueThis case study reviews current research in incorporating information literacy concepts into an online tool. It describes the process for librarians to research and customize an open source tool and concludes that while it is initially time‐consuming, it is ultimately a rewarding experience which will improve students' understanding of these concepts.
Project management in the library
Authors: Massis Bruce E. 
Published: November 2010

PurposeThe project management methodology can provide a library with a tool it can use to deliver a project using an effective and efficient technique so that the blueprint for success can be developed, followed and realized using a dependable and trusted technique. The purpose of this column is to discuss the project management methodology and its relevance in the current economic climate wherein libraries must approach every project with planning, caution, risk assessment, change management techniques and an overall plan to ensure, at least as much as possible, a project's success.Design/methodology/approachThe paper presents a literature review and commentary on this topic that is now being considered by colleagues.FindingsWhile in many instances, libraries have been cautious in pursuing project management as a planning and workflow tool, it is becoming increasingly evident that a proven methodology such as this could greatly benefit projects that are usually expected to adhere to the demands of a severe time, cost‐sensitive and resource‐limited environment.Originality/valueThe value of this paper is in suggesting that this method or project management can greatly benefit the library in its efforts at planning and executing the well‐organized project.
The LILAC conference 2010
Authors: Glass Bob 
Published: November 2010

PurposeThe purpose of this paper is to provide a flavour of the content of the LILAC conference held in the Republic of Ireland in March 2010.Design/methodology/approachThe paper provides an outline of the content, structure, issues and keynote speakers of the LILAC conference. The growing trend toward instant communication was as present at this conference with both Twitter and the Facebook LILAC sites available to attendees.FindingsThe conference held a series of themed parallel sessions divided into five tracks – Making Connections, Developing the IL Practitioner, IL and Research, Innovative Practice and Measuring Impact.Originality/valueThe conference provided an insight into emerging trends and developing resources for information literacy.
Agency theory and quality fade in buyer‐supplier relationships
Authors: Whipple Judith M. , Roh Joseph 
Published: November 2010

PurposeThe purpose of this paper is to propose using agency theory for assessing the likelihood of quality fade in buyer‐supplier relationships and prescribing contractual mechanisms for reducing quality fade. In this paper, quality fade, an element of supply chain vulnerability, is defined as the unforeseen deterioration of agreed to or expected quality levels with respect to product and/or service requirements. The use of outcome‐based, behavior‐based, or mix contracts can be used to reduce the likelihood of quality fade and illustrate preferred scenarios for buyer and suppliers.Design/methodology/approachThis paper proposes a conceptual model for using agency theory to explain and address a type of supply chain vulnerability called quality fade. A 2×2 matrix is proposed that contrasts outcome measurability with outcome uncertainty to illustrate buyer and supplier vulnerability and to suggest contractual mechanisms that can be used to mitigate vulnerability for both parties.FindingsA typology of governance mechanisms is presented and described with the use of a manufacturer third‐party logistics provider example to illustrate the theoretical framework. Four different scenarios are discussed and described. Contractual mechanisms are provided to mitigate vulnerabilities and reduce quality fade.Originality/valueQuality fade is a term that has not been described extensively in academic literature but is a term that is relevant in the broader discussion of supply chain vulnerability. Given that quality fade is a behavioral, as opposed to process oriented, approach, it requires a theoretical framework rooted in behavioral considerations. Agency theory is an appropriate framework for studying governance options.
An inventory of theory in logistics and SCM research
Authors: Clifford Defee C. , Williams Brent , Randall Wesley S. , Thomas Rodney 
Published: November 2010

PurposeTheory is needed for a discipline to mature. This research aims to provide a summary analysis of the theories being used in contemporary logistics and supply chain management (SCM) studies.Design/methodology/approachA comprehensive literature review of articles appearing in five top tier logistics and SCM journals is conducted in order to identify how often theory is used and to classify the specific theories used. An analysis of the theoretical categories is presented to explain the type and frequency of theory usage.FindingsOver 180 specific theories were found within the sampled articles. Theories grouped under the competitive and microeconomics categories made up over 40 per cent of the theoretical incidences. This does not imply all articles utilize theory. The research found that theory was explicitly used in approximately 53 per cent of the sampled articles.Practical implicationsTwo implications are central. First, in the minds of editors, reviewers and authors is approximately 53 per cent theory use enough? Literature suggests there continues to be a need for theory‐based research in the discipline. A first step may be to increase our theory use, and to clearly describe the theory being used. Second, the vast majority of theories used in recent logistics and SCM research originated in other disciplines. Growth in the discipline dictates the need for greater internal theory development.Originality/valueDespite multiple calls for the use of theory in logistics and SCM, little formal research has been produced examining the actual theories being used. This research provides an in‐depth review and analysis of the use of theory in logistics and SCM research during the period 2004‐2009.
30 years of retail change: where (and how) do you shop?
Authors: Elms Jonathan , Canning Catherine , de Kervenoael Ronan , Whysall Paul , Hallsworth Alan 
Published: November 2010

PurposeThe purpose of this paper is to investigate the extent of retail change in the UK grocery sector over the last 30 years.Design/methodology/approachIn 1980, a press article by Richard Milner and Patience Wheatcroft attempted to anticipate retail change by 1984. Taking that as a template, the paper examines how retail did, in fact, change over a much longer timescale: with some unanticipated innovations in place even by 1984. Reference is made to academic research on grocery retailing in progress at the time and which has recently been revisited.FindingsAlthough Milner and Wheatcroft tackled the modest task of looking ahead just four years, the content of their article is intriguingly reflective of the retail structure and systems of the UK at the time. Whilst some innovations were not anticipated, the broad themes of superstore power and market regulation still command attention 30 years on.Originality/valueThrough reconsidering 30 years of retail change, the paper highlights that with time how do you shop has come to pose at least as interesting a question as where do you shop.
Location decision making in retail firms: evolution and challenge
Authors: Reynolds Jonathan , Wood Steve 
Published: November 2010

PurposeThe paper has three objectives: first, to reflect on the contribution of this journal to the study of retail location assessment and decision making; second, to use the results of a questionnaire survey of retailers to assess the employment of location assessment techniques a decade since a similar survey conducted by Hernández and Bennison; third, in the light of these results, to conclude what likely challenges the location planning profession will face over the next decade.Design/methodology/approachEmploys an online questionnaire survey of retailers across a range of sizes and sub‐sectors.FindingsSpecialist location planning teams within retailers are found to be small with established forecasting processes firmly established for new or relocated stores – indicative of less activity focused on the management of the existing portfolio or the identification of outlets within the network for rationalisation. The vast majority of site assessment techniques increased in use over the decade, reflecting a greater reliance on data and analysis to inform decision making alongside the traditional use of experience and intuition. Complementing highly technical evaluation techniques, the site visit is widely recognised as informing modelling and subsequent decision making.Research limitations/implicationsThe survey sample is smaller and contains a greater proportion of larger businesses than that undertaken by Hernández and Bennison.Originality/valueThe paper underlines the changes in location planning sophistication a decade on from a landmark survey, suggests the implications of the observed changes and identifies likely developments in the profession.
Local shopping in the UK: towards a synthesis of business and place
Authors: Bennison David , Warnaby Gary , Pal John 
Published: November 2010

PurposeThe purpose of this paper is to provide an examination of the current state of local shopping provision (LSP) in the UK, identifying and evaluating approaches to maintaining its vitality and viability.Design/methodology/approachThe paper is based on a review and synthesis of secondary data and published work.FindingsIn recent years, LSP has been under much pressure as retail trade has become increasingly concentrated. The recent recession and structural changes in the convenience sector have added to the pressures of change, but government is now recognising its social and economic importance. The analysis shows that the vitality and viability of LSP are very variable within and between regions and conurbations. A wide range of responses to maintaining the vitality and viability of LSP is identified, and a schema is posited which seeks to integrate elements of business and place management as the best way forward, concluding that sensitivity to local conditions is paramount and that local partnerships and champions have a key role to play.Research limitations/implicationsThe paper is based on secondary sources of data and extant literature only.Originality/valueThe paper provides an up‐to‐date evaluation of issues in an important area of retail policy and practice, attempting to distil best practice approaches which will be of value to all stakeholders.
From the retail brand to the retail‐er as a brand: themes and issues in retail branding research
Authors: Burt Steve , Davies Keri 
Published: November 2010

PurposeThe purpose of the paper is to present a review of the existing research themes in the area of retail branding, and note how these have developed as the conceptualisation of “branding” in retailing has itself evolved.Design/methodology/approachThis paper reviews existing research themes within retail branding. There is a vast body of academic literature on branding, or aspects of branding in retailing. The initial focus of academic work was upon the product perspective via studies of the store brand. This body of work is summarised under five broad themes – the characteristics of store brand prone consumers and the product attributes which attract consumers; the growth of and motivations for retail brand development; the role of changing channel relationships and behaviours on store brand development; intra‐category brand relationships; and the concept of copycat brands. From this initial, rather narrow, perspective research has evolved, taking on a wider view the brand in retailing which in turn has encompassed the store and the organisational perspectives.FindingsThe evolution of branding in retailing from studies of store brands to the exploration of the retail‐er as a brand has been matched with a widening of the conceptualisation of the brand in retail research: from the product as a brand to the store as a brand and most recently to the organisation as a brand. This has implications for future research in terms of the themes under investigation, research design, and the research methodologies employed.Originality/valueThe paper summarises the themes in existing retail branding research, notes the evolution of thought in retail brand research and suggests areas for future research.
Technology: advancing retail buyer performance in the twenty‐first century
Authors: Fiorito Susan S. , Gable Myron , Conseur Amanda 
Published: November 2010

PurposeThe purpose of this paper is to explain how buyers can more effectively and efficiently utilize technologies to improve their performance and to inform top executives in retail firms how these technologies can be used to improve the overall performance of the retail store.Design/methodology/approachUsing a descriptive approach, the paper identifies current technologies that are being used and shows how technology can be used by retail buyers.FindingsTechnologies developed over the past 20 years have changed the way buyers execute their responsibilities with advancements in various technologies; faster transmission of data results in the ability of buyers to immediately react to inventory and pricing issues. However, given that technology investments can exceed millions of dollars, and that many retailers' margins and inventory productivity have been eroding over the last ten years, the stakes for information technology decisions have grown exponentially, so care must be taken in making these decisions.Practical implicationsThis subject matter is most important for retail practitioners because it identifies areas where the performance of buyers can be improved. It is also valuable to college professors who teach retailing and buying and to their students because it provides current subject matter that should be incorporated into classes.Originality/valueThis paper identified the most current technologies being used by buyers in a variety of stores to improve their performance. In addition, this paper identified the future trends in technology adopted by innovative retailers.
International retail research: focus, methodology and conceptual development
Authors: Alexander Nicholas , Doherty Anne Marie 
Published: November 2010

PurposeThe purpose of this paper is to consider the development of research in international retailing over the last 20 years and propose a future research agenda within a conceptual framework.Design/methodology/approachThe paper reviews the development of the retail internationalisation literature.FindingsExplains how different research topics have emerged over the years and how researchers have responded methodologically to the different research challenges encountered.Research limitations/implicationsThe paper emphasises the importance of journals such as the International Journal of Retail & Distribution Management in the development of the international retailing research domain and discusses the challenge researchers currently have in developing the subject area.Practical implicationsExplores current understanding of the internationalisation process and through the consideration of different activities and processes within the international retail firm proposes a future research agenda.Originality/valueThe paper addresses the achievements of researchers in the area of international retailing over the last 20 years and, within a conceptual framework, explores those lacunae in the knowledge base that require further research.
Internet retailing: the past, the present and the future
Authors: Doherty Neil F. , Ellis‐Chadwick Fiona 
Published: November 2010

PurposeThe primary aim of this paper is to critically review the literature that explicitly addresses the adoption, application and impact of internet technologies, by retailers, for the promotion and sale of merchanidise. In particular, this paper seeks to present a holistic and critical review of the early predictions, with regard to the uptake and impact of internet retailing; critically reappraise these claims in light of current trends in internet retailing; and explore where e‐tailing may be heading in the coming years.Design/methodology/approachThe paper adopts an extensive and critical review of the literature, with regard to the adoption, uptake and impact of internet retailing, as published in the academic literature over the past 20 years.FindingsIn hindsight, it can be seen that many of the original predictions, made at the dawn of the internet era, have not become a reality: retailers are not cannibalising their own custom, virtual merchants are not dominating the market‐place, and the high street has not, as yet, been put out of business. By contrast, other predications have come to pass: electronic intermediaries are playing an increasingly important role, “one‐to‐one” marketing has become a reality, prices are more competitive, and perhaps most importantly the consumer has become more powerful.Research limitations/implicationsProviding a brief review of the past, present and future of online retailing is an extremely ambitious undertaking, especially given the vast amount of literature that has been published in this area. In attempting to provide an overall impression of the broad themes, and most important findings, to emerge from this important body of literature, it is inevitable that many important pieces of work will have been either missed or underplayed. Consequently, there is a need for follow‐up studies that aim to provide deeper and richer reviews of more narrowly defined elements of this vast landscape.Originality/valueThis study presents one of the first and most thorough reappraisals of the initial literature with regard to the likely development, implications, and impact of internet retailing. Moreover, the paper seeks to break new ground by attempting to use the current literature to help predict future directions and trends for online shopping.
Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
Authors: Juga Jari , Juntunen Jouni , Grant David B. 
Published: November 2010

PurposeThe purpose of this paper is to investigate how perceived service quality influences both a shipper's satisfaction and subsequent loyalty in third‐party logistics outsourcing relationships.Design/methodology/approachCritical service dimensions are identified and their impact on satisfaction and loyalty are developed into a theoretical model, which in turn is examined empirically using structural equation modelling from a survey of 235 industrial companies in Finland.FindingsThe results support the satisfaction‐loyalty model in a logistics outsourcing context confirming that service perceptions influence loyalty through a shipper's overall satisfaction with the service provider.Research limitation/implicationsThe empirical study is limited to Finland and data were collected before the financial crisis of 2008‐2009 which affected the economy and this industrial sector. The theoretical constructs and model also need to be validated and tested further across a wider empirical context.Practical implicationsLogistics service providers recognise the importance of service quality in outsourcing relationships. However, while the continuity of the current relationship is supported by good service quality, the efforts to extend the scope of the outsourcing arrangement need to be examined on a different basis.Originality/valueThe paper is one of the first to investigate and confirm the service‐satisfaction‐loyalty paradigm in a logistics outsourcing context.