bluuebunny/crossref_metadata_2025_split huggingface dataset:
Financial challenges in the Indian hospitality industry
Authors: Sanjeev Gunjan M. , Gupta Kanika , Bandyopadhyay Rumki 
Published: April 2012

PurposeThe purpose of this paper is to provide a practitioners' perspective on financial challenges prevalent in the Indian hospitality industry. The paper also makes an attempt to give useful insights into possible solutions to the issues raised.Design/methodology/approachThe study assimilates data from senior finance professionals from a spectrum of hotels in India. The study involves the collection of primary data through structured interviews.FindingsThe study highlights that some of the financial challenges faced by the Indian hospitality industry include high financing costs, multiplicity of taxes charged, licensing and legal issues, working capital issues and eroding margins. The study also gives some useful insights to the possible solutions to the challenges identified.Research limitations/implicationsThis paper provides some very useful qualitative analysis of the contemporary challenges and their possible solutions prevalent in the Indian hospitality sector. The findings will be useful for hoteliers, policy makers and researchers to deliberate on the issues raised. However, it does not involve any quantitative analysis.Originality/valueThis study makes a sincere attempt to bring forth some real life issues, challenges and solutions which would be a good value addition to the existing literature.
Managing diverse stakeholders in the context of destination marketing
Authors: Bhat Sushma , Gaur Sanjaya S. 
Published: April 2012

PurposeThis paper aims to address the issue of balance of power among stakeholders in the context of destination marketing and to offer direction for managing its diverse set of stakeholders.Design/methodology/approachA qualitative approach is used to provide a clearer insight into the phenomenon of stakeholder management in the context of destination marketing. This research uses a combination of three sources of evidence – interviews, documents and physical artefacts (in the sense of the actual web site) – and is based on the in‐depth study of the case of the development of the official web site of Tourism New Zealand (www.purenz.com).FindingsThis study shows that a wide variety of organizations and even the entire population of the country who are affected by destination marketing decisions should be recognized as destination stakeholders. Tourism New Zealand's leaders' understanding of cooperation and its value emerged as a major factor having an effect on the cooperation in the purenz development. The different objectives and perspectives of key stakeholders come through clearly in the case study which suggests that different approaches for managing the diverse stakeholders in the context of destination marketing are required.Practical implicationsA key finding that cooperation is not uniform has several implications for national tourism organizations (NTOs) around the globe. Study shows that the expectations of a cooperative process in destination marketing differ from group to group. This provides a useful guidance for Indian NTOs and NTOs in other countries who are responsible for tourism‐related policies in their country. The study makes the clear suggestion to Indian and global tourism practitioners and policy makers that management of various stakeholders in the context of destination marketing is not a given but a strategic choice which is affected by the existing network structure and climate.Originality/valueThis research is based on the data from one of the world's popular tourism destinations – New Zealand – and therefore, provides very valuable and practical guidance for national tourism organizations around the globe. Besides being of immense value to global as well as Indian practitioners, this study opens an avenue for students and academics to determine if there are differences in the understanding and expectations of cooperation among stakeholders of other tourism networks and to investigate the implications of different expectations of cooperation on the balance of power issues in inter‐organizational cooperation.
Summing up key challenges faced by the hospitality industry in India
Authors: Jauhari Vinnie 
Published: April 2012

PurposeThis paper aims to review and summarize the theme issue outcomes in relation to the strategic question: What are the challenges faced by the hospitality industry in India?Design/methodology/approachThe paper draws on the findings of the theme issue contributors to identify industry developments from a global perspective and to explore the implications for research, policy and practice relating to the industry's development in India.FindingsThis paper reviews the main findings and relates these to the key issues and challenges and the implications for policy makers and industry practitioners.Practical implicationsThe theme issue draws extensively on roundtable discussions with senior level practitioners so as to balance the analysis drawn from published sources.Originality/valueIndia's hospitality industry is developing rapidly and yet there is limited data relating to these developments. This theme issue draws extensively on practitioner inputs and published sources to provide an authoritative contribution that addresses the Indian context and additionally explores the implications for other developing economies.
Adjudication enforcement: partial final determinations and insolvency
Authors: Marshall Heath 
Published: April 2012

PurposeThe purpose of this paper is to examine two specific circumstances where UK courts may stay the execution of a judgment to enforce a statutory adjudication decision; where a final decision is sought on a discrete point; and where the winning party is insolvent. In this context, there is consideration of what a “binding” decision means for the purposes of Part II of the Housing Grants Construction and Regeneration Act 1996.Design/methodology/approachA black letter, doctrinal approach is adopted, using two High Court decisions as a focus for wider critical reflection.FindingsThe cases where a final determination on part of an adjudication decision is successful are rare and will depend on the facts. Despite some unorthodox recent decisions, the likelihood remains that parties will struggle to challenge part only of an adjudication decision. The leading case authorities support the underlying principle of the Construction Act insofar as adjudication decisions are binding and should be enforced or else the Court will impose punitive statutory interest on the debt. This principle applies even in cases where the adjudication decision is successfully challenged in such cases.Originality/valueThis paper also addresses two decisions given by Edwards‐Stuart J. in the High Court, both of which adopt a novel approach to the relevant issues, and hence this discussion of those approaches demonstrates originality.
Extensions of time and liquidated damages in construction contracts in England and Wales
Authors: Brawn Daniel 
Published: April 2012

PurposeThe purpose of this paper is to examine the relationship between extensions of time and payment of liquidated damages under construction contracts in English law.Design/methodology/approachThis paper sets out the law relating to granting extensions of time and liquidated damages and examines the effect of one upon the other. The JCT form of contract is used as an example, although it is submitted that the position is the same under other forms of contract. Case law is examined to illuminate the judicial approach and highlight inconsistencies, and consideration is given to the position in other jurisdictions.FindingsThis paper examines the effect of delaying events in particular circumstances, including where time is “at large”, sectional completion, partial possession, set‐off of liquidated damages and liquidated damages after termination of the contract. Particular attention is paid to concurrent and sequential delays; where both parties are at fault, it may be appropriate to deny the employer any entitlement to liquidated damages and deny the contractor any entitlement to loss and expense.Practical implicationsAn understanding of the effect that delaying events have upon the contractor's right to an extension of time and the employer's entitlement to liquidated damages is critical for successful project completion. This relationship is not always straightforward and judicial approach is not always consistent. Clarification is required as to the effect of sequential delays.Originality/valueThis paper is of value to researchers and practitioners in establishing the legal position in an area that is often complex and obscure.
Self‐efficacy as a mediator of the relationships between learning and ethical behavior from human resource development in corporate social responsibility activity
Authors: Sukserm Thumwimon , Takahashi Yoshi 
Published: April 2012

PurposeThe purpose of this study is to explore the relationships between learning and ethical behavior with mediation of self‐efficacy. The current study is distinguished from previous studies by its investigation of the relationships of three variables such as learning, self‐efficacy, and ethical behavior based on the four‐level model of Kirkpatrick and transfer of training by the application of the social cognitive theory of Bandura through the analysis of human resource development (HRD) in corporate social responsibility (CSR) activity in local Thai firms. This study aims to encourage organizations to prepare and construct “ethical behavior” through CSR activity.Design/methodology/approachLinear and multiple regression procedures were the basis of the analyses and a PASW statistics version 18 macro (syntax) was used.FindingsThe major finding was that self‐efficacy mediated the relationship between learning (KSA change) and ethical behavior.Practical implicationsThe researchers believe that companies should promote and encourage employees to participate in actual learning of such kinds of CSR activity in order to develop confidence. To achieve this goal, in addition to the purpose of KSA, improvement learning emphasis should be arranged to support self‐efficacy of employees and increase a person's confidence in his/her ability to eventually perform ethical behavior. In terms of modification of the four‐level model, the company ought to add “self‐efficacy” into the procedure of the training and/or activity evaluation to increase its effectiveness.Originality/valueThe study examined Kirkpatrick's foul‐level evaluation model and transfer of training by the application of Bandura's social cognitive theory.
Behind brand performance
Authors: Trong Tuan Luu 
Published: April 2012

PurposeThis investigation into consumer goods manufacturing companies in Vietnam seeks to discern if such constructs as corporate social responsibility (CSR) and ethics act as antecedents for brand performance with the mediating role of integrated performance measures.Design/methodology/approachA total of 387 responses reverted from self‐administered structured questionnaires despatched to 1,452 middle level managers were dissected via ANOVAs and structural equation modelling (SEM).FindingsFrom the findings emerged the interconnections between ethics of justice and legal CSR/economic CSR. Ethics of care, on the other hand, tends to nourish ethical CSR, which in turn positively impact performance measurement integratedness. The findings also paved the path from performance measurement integratedness to high brand performance.Originality/valueFrom the results of the study, the insight into the interconnection pattern of brand performance and its antecedents highlights the magnitude of CSR and ethics training program as well as the adoption of integrated performance metrics in optimizing brand performance in consumer goods manufacturers in the Vietnamese market.
Middle managers' career success and business strategy in the Canadian aerospace industry
Authors: Dahan Jacqueline , Dufour Yvon 
Published: April 2012

PurposeThe main aim of this paper is to investigate the way middle managers picture their career success and the business strategy of their firm with the following key question in mind: “Is there a relationship between the two?”.Design/methodology/approachThis research is based on a “polar sample” of two companies of the Canadian aerospace industry that use generic business strategies which differ considerably along the continuum of strategic approaches from one another. A list of 50 people was made in collaboration with the executives of the companies investigated. A total of 74 percent (37) of the middle managers invited to be interviewed accepted the invitation. The interviews lasted on average 90 minutes. They were analyzed using NVivo software.FindingsThe analysis yielded a set of four empirical configurations of career success. The idea of central orchestrating theme has been at the core of configuration theory since its inception but few researchers have set the task to investigate them let alone in studying career success. Four core unifying themes were found: “just watch me”, “one for all and all for one”, “eureka”, and “thanks but no thanks”. Each of the company strategies provides a receptive context for no more than two coexisting configurations of career success, one leading to a rapid ascent and the other to a slower one.Originality/valueFew studies have looked into how middle managers portray career success for themselves. Furthermore, the literature is wanting in another crucial respect: the researchers do not take into consideration the particular strategic context of the firm. This paper argues that the paths toward career success must be understood in the context of the business strategy of the firms that give them form, meaning, and substance.
Shadows and disorder: ethics in “dark times”
Authors: Thorne Kym , Kouzmin Alexander , Johnston Judy 
Published: April 2012

PurposeThe purpose of this paper is to explore the “ethics and transparency‐accountability” paradox in which the oft‐repeated mantras of ethical luminosity, such as transparency and accountability, appear designed to assure one that all is well when such confirmation is, possibly, no more than part of an illusion – a superficiality purporting to confirm that what is seen is the only reality of public ethics.Design/methodology/approachUtilizing an analytical approach based on the comparative analysis of historical and contemporary isomorphisms this paper suggests that despite post‐modern voices about fracture, the multiplicity of “realities” and possible futures, there still remains an almost paradigmatic conviction that “visibility” is politically more efficacious than “invisibility.” Rendering situations visible supposedly exposes violations of ethical standards, professional norms and protects one from “criminogenic” elites. This paper questions whether light always cast out darkness and whether “Dark Times” demand relentless transparency?FindingsThis paper finds that constructing “realities” has always involved a manipulation of what is seen and not seen – what is real and what is illusionary. “Shadows” and “disorder” are also important in understanding how visibility, invisibility and ethics are parts of the pervasive apparatus of political and economic hegemony. This paper also finds that the translucence of accountability policies, supposedly encompassing the pillars of professional propriety/integrity, might be encompassed within Offe's “procedural ethics”.Social implicationsThe social implications of this paper involve the development of a public administration able to calibrate whether the fluxing of visibility/invisibility/ethics is constructive or destructive of social capital and legitimacy.Originality/valueThis paper concludes that a public administration solely focused on transparency not only misdirects attention and political resources, but also is actually self‐defeating, leaving citizens less informed and more subjugated than before.
The partnership approach – an assessment of the present and future
Authors: Houghton John 
Published: April 2012

PurposeThis paper aims to offer an assessment of the partnership approach to reducing crime and disorder after 30 years of experience.Design/methodology/approachThe paper provides an overview of developments in the partnership approach, identifying shifts in the conceptual and operational frameworks over time, as difficulties emerged. The extent to which the partnership approach has been successful is discussed and the prospects for the future role of the partnership working are assessed.FindingsDespite continued problems in relation to information sharing and the identification of clear structures of leadership within partnerships, the overall balance sheet is a positive one. It is suggested that the development of “neighbourhood management” provides the partnership approach with a mechanism that will allow the partnership approach to play a key role in the future reduction of crime and disorder in a period of constrained public sector finance.Originality/valueThe paper provides a rationale for the partnership approach remaining at the centre of the Ministry of Justice's programme for “Transforming Justice”.
Employee social responsibility practices and outcomes in Kenya's tourist hotels
Authors: Kimeli Cheruiyot Thomas , Maru Loice C. 
Published: April 2012

PurposeThe purpose of this paper is to explore and espouse employee corporate social responsibility (CSR) practices in classified hotels in the coastal region of Kenya, then to evaluate perceived job satisfaction, employee turnover/retention and organizational commitment by employees and explore any inherent paradox in the employee perceptions on both employee CSR practices and the job‐related outcomes in the African context.Design/methodology/approachThe paper is based on an exploratory survey that targeted a population of 5,595 hotel employees from 20 selected classified hotels. A sample size of 699 employees was systematically selected and data collected using a structured questionnaire anchored on a five‐point Likert scale. The instrument was evaluated for internal consistency and subjected to principal component analysis to explore extant dimensions.FindingsThough initially employee CSR practices by the hotel enterprises were defined by four dimensions, while employee job satisfaction‐related outcomes were defined by three dimensions, principal component analysis revealed six dimensions of the employee CSR practices and four dimensions of the job‐related outcomes. This paper, therefore, identifies and discusses the inherent paradoxes of employee job satisfaction, employee commitment and employee retention as revealed by the study.Originality/valueInternal social responsibility practices among enterprises in Africa, has relatively been downplayed by government, respective enterprise management and scholars.
CSR stakeholder engagement and Nigerian tobacco manufacturing sub‐sector
Authors: Uzoma Ihugba Bethel 
Published: April 2012

PurposeThe purpose of this paper is to investigate the stakeholder engagement approach, level, rationale and implications for corporate social responsibility (CSR) management and governance in the Nigerian tobacco sub‐sector.Design/methodology/approachData were obtained from the published social reports of British American Tobacco Nigeria (BATN). These data are used to analyse BATN's CSR initiatives and stakeholder engagement against Arnstein's citizenship participation model and reasons for companies' engagement in CSR initiatives. Other literature, such as news reports and articles were used to contextualise the analysis.FindingsFindings suggest that the engagement appears too controlled and lacking in authenticity; and that the stakeholder engagement framework needs to be developed to improve informed and balanced stakeholder participation and progressive CSR programmes.Research limitations/implicationsThe findings may not be readily generalisable, as the study was based on one company, although the data included a seven year company social report and other independent and external literature, e.g. news reports, to help contextualise the social reports. More research may be needed from other sub‐sectors to demonstrate generalisability.Practical implicationsThe findings suggest that entirely discretionary CSR and stakeholder engagement may reduce its developmental impact and sustainability. To avert this, especially in Nigeria, some framework is needed to increase informed participation of relevant stakeholders and encourage a sustainable CSR practice.Originality/valueTo the best of the author's knowledge, this is the first case study that explores CSR and stakeholder engagement in the Nigeria tobacco sub‐sector.
Ubuntu and corporate social responsibility: the case of selected Malawian organizations
Authors: Mickson Kayuni Happy , Tambulasi Richard I.C. 
Published: April 2012

PurposeThe purpose of this paper is to operationalise the concept of corporate social responsibility (CSR) within the framework of Ubuntu in selected Malawian organizations. The intention is to analyze whether CSR can be applied cross‐culturally.Design/methodology/approachThe paper is a result of a qualitative research study conducted amongst nine sampled Malawian organisations. It utilized a semi‐structured interview guide in the collection of data whereby key research questions were exploratory and descriptive in nature.FindingsThis paper finds that in the cases under study, the concept of CSR is being applied within the framework of Ubuntu rather than a Western‐oriented business approach.Research limitations/implicationsCSR does not operate in a vacuum. Its application depends on the prevailing cultural context. In the cases under study, Ubuntu values influence and facilitate the application of CSR activities.Originality/valueDespite the envisaged significance of Ubuntu cultural context to the understanding and applicability of CSR in Africa, there has been no adequate systematic analysis of the same. The paper is therefore filling this knowledge gap.
Charnley Fold: a practice model of environmental design for enhanced dementia day care
Authors: Chalfont Garuth 
Published: April 2012

PurposeRehabilitation aims to achieve optimal levels of physical, psychological, social and vocational well‐being. Even though cognitive interventions have been widely applied in dementia care for over 20 years, rehabilitation is largely ignored for degenerative diseases. The purpose of this paper is to present a case study to illustrate environmental design in rehabilitation for people with dementia.Design/methodology/approachThis paper gives an overview of environmental design in rehabilitation for dementia, using the case study of Charnley Fold enhanced day care. It highlights key points contributing to the success of this practice model, outcomes achieved and arguments for rehabilitative dementia care.FindingsThis model of enhanced day care uses nature as a therapeutic tool and a powerful resource to facilitate the rehabilitative process. It achieves this through the design of the physical environment which maximizes a person's participation with others and the natural world, resulting in outcomes such as confidence, enthusiasm, motivation, re‐skilling, communication and mobility.Originality/valueThe paper highlights key points contributing to the success of this practice model, outcomes achieved and arguments for rehabilitative dementia care.