bluuebunny/crossref_metadata_2025_split huggingface dataset:
RapidILL: an enhanced, low cost and low impact solution to interlending
Authors: Delaney Thomas G. , Richins Micheal 
Published: February 2012

PurposeThe paper aims to provide an overview of the RapidILL requesting system and describes its operation and the benefits derived by its users, including significant cost savings through elimination of various fees, expedited processing, maximum use of a library's own print and electronic journal holdings, and dramatic reductions in the amount of staff time required for processing interlibrary loan requests.Design/methodology/approachThis paper takes the form of a general review and is written by developers with first‐hand knowledge of how the system works.FindingsLibraries participating in RapidILL experience significant savings in both cost and staff time as a result of functionality built into the system.Practical implicationsOver 200 libraries currently use the RapidILL system, both in the USA and beyond its borders.Originality/valueThis paper provides extensive information on the functionality of the RapidILL system but also will be of interest to libraries that use other interlibrary loan systems.
Light at the end of the tunnel: transitioning from one interlending system to another
Authors: Jilovsky Cathie , Howells Sharon 
Published: February 2012

PurposeThis paper aims to outline the transition of two libraries from one automated interlending system (OCLC VDX) to another (Relais ILL).Design/methodology/approachThe paper provides historical background and context for the change, the transition planning, processes undertaken to ensure success, and the challenges and lessons learned along the way.FindingsThe authors report that, although the transition process went fairly smoothly, libraries planning for a similar transition should build some flexibility into their overall planning process and be prepared to pay close attention to their communication processes.Originality/valueLibraries planning a transition from one interlending system to another will find this paper quite useful. Any library using either the VDX or Relais interlibrary systems will find the appendix of comparable ISO ILL terminology helpful as well.
Add to cart? E‐commerce, self‐service and the growth of interlibrary loan
Authors: Mak Collette 
Published: February 2012

PurposeThis paper seeks to examine the application of e‐commerce practices in libraries and the effect of those practices on interlibrary loan traffic among research libraries in the USA.Design/methodology/approachThis paper identifies key e‐commerce features and where parallel features exist in the discovery and request processes. In an age of unprecedented information access, instant communication, and large‐scale commercial information sources, the growth of interlibrary loan among US research libraries cannot be attributed solely to cost. A major factor in the continued growth of interlibrary loan must be, in part, attributed to the adoption by libraries of standard e‐commerce practices.FindingsThe author's research indicates that adoption of standard e‐commerce practices by libraries has resulted in a dramatic increase of interlibrary loan traffic among research libraries in the USA.Originality/valueThe research conducted for this paper is original and the findings add a unique perspective to the value of e‐commerce practices in libraries by focusing on the impact those services have had on interlibrary loan operations.
Streamlining interlibrary loan and document delivery workflows: tools, techniques, and outcomes
Authors: Moreno Margarita 
Published: February 2012

PurposeThis paper aims to describe a review of interlending and document delivery work processes at the National Library of Australia, the purpose of which was to develop a new integrated approach to interlending and document delivery services and to improve turnaround times for users by reducing administrative functions and improving request management processes.Design/methodology/approachThis paper provides a brief overview of business process modeling notation (BPMN) and its use in the National Library to evaluate workflows, reports on implementation of the project's recommendations, and highlights lessons learned.FindingsGood communication and teamwork were critical to the project's success. Use of the BPMN enabled stakeholders to retain objectivity when evaluating existing workflows. The new workflows and processes resulted in demonstrably greater customer satisfaction.Originality/valueDiscussions of Relais ILL customization to streamline workflows and facilitate e‐commerce are especially useful. The paper describes library application of both BPMN and Prince 2 project management methodology.
Global resource sharing from a Pacific Northwest perspective
Authors: Bean Margaret , Nance Heidi , Frederiksen Linda 
Published: February 2012

PurposeThis paper aims to describe the international interlibrary loan (ILL) experience of three academic libraries in the Pacific Northwest and analyze factors impacting the success of international ILL. The authors seek to speculate on three possible scenarios going forward and conclude with a call to action.Design/methodology/approachThe authors apply PEST and SWOT techniques, using their own institutions as case studies.FindingsSome of the most critical factors affecting international ILL at their home institutions include the terms of electronic license agreements, open access, and physical delivery costs.Originality/valueThe internal and external factors affecting international ILL at these institutions are broadly applicable to all types of libraries throughout the world.
Opening interlibrary loan to open access
Authors: Baich Tina 
Published: February 2012

PurposeThe purpose of this paper is to examine interlibrary loan requests for open access materials submitted during fiscal years 2010 and 2011 and to determine the impact of open access materials upon fill rate for interlibrary borrowing requests.Design/methodology/approachBorrowing requests for open access materials were quantitatively analyzed and compared to total borrowing requests.FindingsDuring the period studied, borrowing requests for open access materials increased while overall requests held steady. As the number of requests filled with open access documents continues to rise, Indiana University‐Purdue University Indianapolis University Library is able to provide a service to users and cost savings for the library by utilizing this material. The difficulty users have in navigating the online information environment makes it unlikely that interlibrary loan requests will decrease due to the growing amount of open access material available.Originality/valueThe literature discussing the use of open access materials to fulfill ILL requests is limited and largely focuses on educating ILL practitioners about open access and providing suggested resources for locating open access materials. This research paper studies actual requests for open access materials and their impact on interlibrary loan.
Interlending and document supply: a review of the recent literature: 77
Authors: McGrath Mike 
Published: February 2012

PurposeThe purpose of this paper is to review the current LIS literature for document supply and related topics.Design/methodology/approachThe paper is based on the reading of about 150 journals, reports and web sites.FindingsThis study finds that the prices of the big deals are under greater attack than ever. Alternatives are being actively explored. A more assertive approach is being adopted to expand the role of open access. Resistance is growing, particularly in the UK, to the publishers' ability to override copyright law in their contracts with libraries.Originality/valueThis is the only regular literature review that focuses on document supply.
The effect of response scale type on cross‐cultural construct measures
Authors: Reardon James , Miller Chip 
Published: February 2012

PurposeMethodological advances in cross‐cultural scale development have addressed many concerns regarding the development of valid scales. However, several issues remain to be examined – including the potential problems of using language to measure communication phenomena using self‐reported studies and addressing the effect of response scale type on the validity of resultant measures. The purpose of this paper is to expand the cross‐cultural measurement paradigm by comprehensively examining these issues and suggesting a new response scale type that may potentially produce more valid cross‐cultural measures of communication‐based phenomena.Design/methodology/approachMeasures of Hall's concept of context were developed using three types of response scales – Likert, semantic differential, and conceptual metaphoric. The last response scale type is developed within this research. Samples were gathered in 23 countries using existing scale development procedures. The response scales were compared for psychometric properties and validity based on reliability, metric invariance, response styles, and face validity.FindingsOverall all three response scale types adequately measured the construct of context. The newly developed conceptual metaphoric scale performed marginally better on most comparative metrics.Practical implicationsInternational marketers measure a host of variables related to culture for many purposes. The new response scale type may provide slightly better measures to more accurately reflect communication based constructs – many of which are central to marketing.Originality/valueThe findings indicate that the new conceptual metaphoric response scale type may overcome some existing biases inherent in standard response scale types. In addition, this research provides the first viable and parsimonious measure of Hall's concept of context.
A contingency approach to international marketing strategy and decision‐making structure among exporting firms
Authors: Chung Henry F.L. , Lu Wang Cheng , Huang Pei‐how 
Published: February 2012

PurposeAlthough the relation between standardization/adaptation strategy and performance has been extensively examined in the international marketing literature, the findings concerning these factors are still inconclusive. The conflicting results might relate to the analysis approach adopted in prior research, which tends to focus on the direct effect of marketing strategies. By utilizing the contingency theory, the purpose of this paper is to uncover the moderation factors for the strategy‐structure‐performance paradigm in the export sector. Internal, external and product‐related factors are explored.Design/methodology/approachThis study focuses on four strategy and structure combinations: The global approach (standardization‐centralization); the glocal approach (standardization‐decentralization); the regcal approach (adaptation‐centralization); and the local approach (adaptation‐decentralization). The interactive effect of the four approaches and a set of contingent factors are examined based on the experience of 151 exporting firms operating in the EU region. The respondent firms operate in various manufacturing and service industries.FindingsIt is revealed that firm size, international business experience, consumer characteristics, the legal environment, cultural distance and the nature of the products play a moderating role between a firm's adoption of a particular approach and its performance, as measured by market share and sales growth, dependent on the relevant marketing program elements (i.e. product, price, promotion and place).Originality/valueThe research findings presented in the paper have significant implications for future research and strategic application.
Does firm location make a difference to the export performance of SMEs?
Authors: Freeman Joanne , Styles Chris , Lawley Meredith 
Published: February 2012

PurposeThe purpose of this research is to explore how location – regional vs metropolitan – impacts a small to medium‐sized enterprise (SME)'s access to firm resources and capabilities, and in turn its export performance.Design/methodology/approachThis study involved collecting qualitative data from an expert panel of government trade advisors, as well as managers of SME exporters in Australian regional and metropolitan areas. The data were used to explore three propositions relating to the impact of location.FindingsThe data provides support for the propositions that location impacts SME exporters’ access to networks and export related infrastructure/services, and in turn export performance. Firms in metropolitan areas have an advantage over those in regional areas. However, contrary to expectations, the relatively lower level of competition in regional areas did not appear to have a negative impact on the export performance of firms located in these areas.Research limitations/implicationsThe study confirms the importance of exploring the impact of location on export performance. However, the exploratory nature of the study means that results cannot necessarily be generalised beyond the setting in which the data were collected. Future research should examine the impact of location for exporters in a broader sample of countries.Practical implicationsThe disadvantages for SME exporters located in regional areas that come from a lack of networks and export related infrastructure/services need to be recognized and addressed by the managers of SME exporters and their advisors. The study also highlights the importance of the location decision for these firms.Originality/valueThis study is one of the first to explicitly focus on the impact of location on the export performance of SMEs. While exploratory in nature, it highlights the need for further research to better understand this potentially critical moderating variable and both its practical and theoretical implications.
Level of analysis in export performance research
Authors: Oliveira João S. , Cadogan John W. , Souchon Anne 
Published: February 2012

PurposeThe purpose of this paper is to provide researchers and journal reviewers with guidance regarding the appropriate level of analysis when developing and testing theory on export performance determinants. The authors’ focus is on the implications this has for the measurement of export performance.Design/methodology/approachThe paper takes the form of an essay.FindingsResearchers should measure export performance at the level at which the theory is developed. Most export performance theory developed is inherently export function level theory, requiring export function level measurement of performance. Less commonly, researchers may develop theory at the intra‐firm level, which requires performance data from multiple export ventures within firms for theory testing purposes. Researchers rarely have cause to collect data from a single export venture from firms, since data at this level are unlikely to generalize to the firm as a whole, and may lead to a biased picture of the determinants of overall export performance.Originality/valueResearchers sometimes find that their passage to publication is blocked by reviewers who insist that measurement of export performance should occur at an incorrect level. Typically, the reviewer demands export performance assessment at the export venture level when the theory being tested is inherently an export function level theory. In this paper, the authors hope to correct poorly informed opinion regarding the use of venture level export performance measures, and encourage the use of measures of export performance that match the theory being tested.
Share of wallet in retail banking
Authors: Baumann Chris , Hamin Hamin , Tung Rosalie L. 
Published: February 2012

PurposeThis study aims to investigate investing and borrowing behavior in retail banking between ethnic groups, specifically the Caucasians vis‐à‐vis the Chinese.Design/methodology/approachA total sample of 645 Caucasians and Chinese in Australia, Canada and China were tested for their level of business assigned to their main banks, defined as share of wallet (SOW) in this study. The study applied multivariate analyses.FindingsNo significant differences were found between the ethnic Chinese in Australia and Canada in comparison to their counterparts in mainland China, or compared with the Caucasians in Australia and Canada. This finding of convergence suggests that ethnic Chinese have adapted to the local banking behavior. The ethnic Chinese in Australia and Canada assigned 81‐88 percent of their assets to their main banks, in comparison to only 72 percent for their counterparts in China and 73 percent for the Caucasians. As such, the ethnic Chinese in Australia and Canada have developed their own unique behavior, resulting in crossvergence: an over‐adaptation to local behavior in managing their assets, and a mid‐way approach between the Chinese in China and the local Caucasians when it comes to borrowing money.Practical implicationsFor bank marketing managers, this form of crossvergence constitutes a challenge as it suggests that gaining the trust of Chinese customers is complex since the SOW is lowest in the booming emerging market (i.e. China) whereas ethnic Chinese consumers in Western markets have formed their own unique pattern of allocating business to their banks. “Ethnic banking” is suggested to offer tailored services to ethnic groups in order to satisfy their specific money management.Originality/valueThis study establishes that Chinese consumers in Western markets are a distinct consumer group. Products and services need to be specially customized to suit their wants and needs.
Incentive contracts and time pressure on audit judgment performance
Authors: Lee Hua 
Published: February 2012

PurposeThe purpose of this paper is to explore the effects of varying motivation induced by financial incentives and common uncertainty caused by time pressure on audit judgment performance.Design/methodology/approachThe experimental method is used to examine how financial incentives and time pressure affect audit performance, based on predictions by both economic and behavioral theories. The relative performance contract and the profit sharing contract are two incentive schemes considered. To achieve the incentive effect on subjects when conducting the experiment, all subjects were compensated with real cash rewards, according to their incentive contracts as randomly assigned.FindingsAs predicted, major results show that both incentive contract and time pressure affect audit judgment performance. The audit performance is generally better under the relative performance contract than under the profit sharing contract. Additionally, it is demonstrated that an increase in the level of time pressure significantly improves recall, recognition, and total efficiency under both types of incentive contracts, but impairs recall and total performance, particularly under the relative performance contract. Moreover, the reduction of recall and total performance under the relative performance contract is significantly greater than under the profit sharing contract. Nevertheless, in this case, the relative performance contract still outperforms the profit sharing contract.Research limitations/implicationsThe findings suggest the relative superiority of the relative performance contract in comparison with the profit sharing contract in improving auditors' judgment performance for structured tasks.Practical implicationsThe relative performance contract would motivate junior auditors to exert more effort to increase their performance in the work environment of increased time pressure. The audit firms may incorporate relative performance evaluations into incentive schemes, to improve junior auditors' performance for structured tasks.Originality/valueThe paper is of value to audit firms in the design of performance‐contingent incentive contracts.
Euro adoption and the quality of accounting information
Authors: Dimitropoulos Panagiotis E. , Asteriou Dimitrios , Siriopoulos Costas 
Published: February 2012

PurposeThe purpose of this paper is to consider the impact of the drachma's replacement by the euro on the quality of accounting information published by Greek listed firms.Design/methodology/approachThe authors examined how the adoption of the euro currency impacted on the timeliness of income recognition and the relevance of accounting information during the pre and post euro adoption periods using a sample of 176 listed firms over the period 1995‐2008.FindingsConvincing evidence was found that the euro contributed to a decrease on the value relevance of accounting information, an increase in the conservatism of financial statements and finally a reduction in the earnings management behavior of managers.Practical implicationsBy considering the impact of the common currency on the quality of accounting information, analysts are more able to provide accurate estimates on firms' future prospects, thus contributing to less information asymmetries among stock market participants.Social implicationsThe results could be proved useful to regulators since they indicate that financial accounting information prepared after the adoption of the euro currency has inferior value relevance. Therefore, if regulators want to develop an efficient financial market they need to address this effect by developing relative legislation that promotes the quality of accounting information.Originality/valueThe majority of studies on the issue of the euro have focused on matters of macroeconomic stability, corporate investments and valuation and market integration. No research until now has studied the impact of euro adoption on the quality of accounting information and how accounting quality is perceived by market participants during the pre and post‐euro adoption periods.
Development and democratization from the perspective of Islamic world view
Authors: Huq Pramanik Ataul 
Published: February 2012

PurposeThe issue of democracy and development interrelationship is very complex and debatable. There does not seem to exist any automatic relationship between them and the purpose of this paper is to analyse the relationships of democracy with civil society and development based on Islamic World View.Design/methodology/approachA theoretical approach has been developed to examine how stable democracies and sustainable human development can be attained only with a balanced combination of the involvement of state and society to ensure socially most desired goods and services based on the theory of choice. The empirical evidence is used to show how the democracy can be promoted in terms of creating proper conditions that can empower the people to form civil society to press for democratization, using self‐expression values compatible to shura.FindingsThe paper concludes that democracy must be homegrown and cannot be implanted by external forces by “Iraqi‐style invasion”.Originality/valueAn original study on the interrelationship between state and civil society in the Arab world, within the context of Islam.