bluuebunny/crossref_metadata_2025_split huggingface dataset:
Extending liaison collaboration: partnering with faculty in support of a student learning community
Authors: Bennett Onda , Gilbert Karen 
Published: May 2009

PurposeThe purpose of this article is to describe the successful collaboration between faculty in Eastern Kentucky University Libraries and the University's Occupational Therapy Department in supporting a graduate student learning community, and the benefits of stepping outside of typical liaison activities to play an active role in this new educational paradigm.Design/methodology/approachIn 2006, graduate students and faculty in Occupational Therapy at Eastern Kentucky University, with a librarian and with the support of a national professional organization, facilitated the completion of a graduate thesis through the use of a topic‐based learning community. This team completed an in‐depth, evidence‐based review of occupational therapy journal articles in the context of a regional university environment. This article focuses on the collaboration between faculty and librarian as they facilitated this new learning paradigm, the enhancement of the liaison partnership, and the results of the project especially in terms of student learning outcomes.FindingsCollaborating with faculty to support a student learning community, and supporting students in atypical ways, contribute in valuable ways to strengthening the relationship with academic departments, increasing the perceived value of library services, and promoting student success.Practical implicationsLibrary liaison programs benefit from innovative partnerships with faculty, and from seeking opportunities to participate in new educational models.Originality/valueThis paper addresses the benefits of participating in student learning communities.
Integrating information literacy skills into academic summer programs for precollege students
Authors: Collins Bobbie L. 
Published: May 2009

PurposeThis paper aims to describe the library instructional program that has been developed at the Z. Smith Reynolds Library at Wake Forest University to teach information literacy skills to elementary and high school students attending academic summer programs.Design/methodology/approachHistorical development of the instructional program is discussed and analyzed. This paper reflects on the importance of students who participate in summer programs having access to library resources including an orientation to the library.FindingsThe academic librarian is a prime player in reaching out to university staff responsible for coordinating summer enrichment programs on a college campus. The paper highlights the successes and lessons learned in coordinating instructional activities for elementary and high‐school students involved in summer camps and explores the benefits of these programs for students and librarians.Practical implicationsTeaching elementary and high school students how to conduct research in an academic library can be challenging. This paper serves as a guide to offer suggestions to other librarians interested in implementing programs and services for students enrolled in summer programs.Originality/valueAcademic libraries will find value in this paper's discussion on how to build effective partnerships with campus personnel to promote information literacy for school students who are involved in summer enrichment programs.
Piloting an information commons at HKUST Library
Authors: Wong Gabrielle K.W. 
Published: May 2009

PurposeThe purpose of this paper is to present the experience of piloting an information commons at a major academic library in Hong Kong.Design/methodology/approachAt the pilot phase, assessment is crucial. The article reports how the HKUST Library monitors usage and conducted satisfaction surveys to identify users' needs, expose strengths and weaknesses of the service, and set direction for future development.FindingsThe assessment data reveal users' needs and behaviors. Such information helps the Library to refine the existing service, and compose a sound proposal for expansion. The experience cumulated through the pilot also forms the basis of future planning.Originality/valueThe experience that HKUST tested the concept of commons using a pilot phase, guided by its assessment program, may have reference value to other commons projects.
A digital reference desk for the National Library of Iran
Authors: Osareh Farideh , Bigdeli Zahed , Mansouri Ali , Akbar Khasseh Ali 
Published: May 2009

PurposeThis survey aims to provide an appropriate prototype for the Digital Reference Desk of the National Library of Iran.Design/methodology/approachUsing a content analysis method, 33 digital reference desks of the national libraries around the world which offer their services in English are examined. A checklist was used to gather data based on specialists' points of view.FindingsThe findings show that specialists suggested 21 features were important and crucial to be included in the model.Originality/valueThe results in the paper reveal that there is a considerable difference between the present situation of the digital reference desks studied and the optimum situation suggested by Iranian specialists.
Latino health: an annotated research guide
Authors: Slough Rachel 
Published: May 2009

PurposeThis paper seeks to provide a guide to significant primary and secondary resources relevant to the study of Latino health in the USA. It builds on prior scholarship to reflect the most valuable resources published from 1997 to 2007.Design/methodology/approachMany materials were identified through bibliographies, online catalogs, and the worldwide web. Citation analysis, supported by book reviews published in professional and academic journals, was used to determine impact. All resources were annotated by the author after personal examination.FindingsThe paper introduces each resource, describing its content and relevance to the study of Latino health.Originality/valueLatinos are among the fastest growing minorities in the USA. Although several guides address multicultural health care, few focus solely on the specific needs and issues of Latino health. Moreover, existing resource guides, both on multicultural health care and on Latinos, are at least 12 years old. This guide highlights the most recent developments about this topic.
Testing for asymmetric effects in the accrual anomaly using piecewise linear regressions
Authors: Anderson Kristen , Woodhouse Kerrie , Ramsay Alan , Faff Robert 
Published: May 2009

PurposeThe purpose of this paper is to test the persistence and pricing of earnings, free cash flows (FCF) and accruals using Australian data. In response to arguments concerning omitted variables in the Mishkin test, it seeks to explore asymmetric effects by incorporating categoric variables capturing firm size (microcap, small, medium and large); industry (industrial/mining); profit making (profit/loss); and dividend paying (contemporaneous dividend/no contemporaneous dividend) into forecasting and pricing equations.Design/methodology/approachThe paper examines a large sample of hand‐checked Australian earnings, accruals and cash flow data. It analyses these data using a series of piecewise linear regressions.FindingsThe results indicate that asymmetry is a valid concern since the extent and nature of mispricing of earnings components vary considerably across the categories included in the model. For example, the base case firms (microcap, loss‐making, resource companies that pay no contemporaneous dividends) exhibit no evidence of significant differences between the actual and implied persistence of FCF and accruals. Conversely, for industrial firms, the implied persistence of FCF and accruals from the pricing equation significantly underestimates the persistence of both earnings components as shown in the forecasting equation.Originality/valueThe study extends the research investigating the accruals anomaly by accommodating different factors that might induce asymmetric effects. Based on the evidence, such effects represent an important consideration for work conducted in this and related accounting research areas.
Perceptions of accounting: a qualitative New Zealand study
Authors: Malthus Sue , Fowler Carolyn 
Published: May 2009

PurposeThe purpose of this paper is to ascertain the perceptions of New Zealand high school and tertiary students regarding accounting and accountants, as well as the perceptions of high school accounting educators and career advisers who potentially influence these students.Design/methodology/approachThe methodology used here is qualitative, including semi‐structured interviews and focus groups.FindingsThe paper finds that the majority of the high school students and first‐year tertiary students have little understanding of the tasks accountants perform, and their image of an accountant was the typical “boring” stereotype. However, the final year tertiary students have a good understanding of what accounting entails and do not have a negative image of an accountant. The high school accounting educators have a favourable view of accounting and are positive about a career in accounting, in contrast with the career advisers who view an accounting career as dull and boring or a backstop to other more exciting careers.Practical implicationsRecently, there has been a decline in the number of New Zealand accounting graduates, which may in part be caused by negative stereotyping and limited accurate knowledge about accountants. The challenge for the local professional accounting body is to attempt to change this stereotype and find new ways of promoting accounting careers to the current generation of New Zealand high school and tertiary students.Originality/valueThe paper integrates the study of students' perceptions of accounting in New Zealand with that of the high school accounting educators and career advisers to provide a comprehensive qualitative study of the current New Zealand situation.
Global text project: new horizons in textbook marketing
Authors: Pitt Leyland F. , Nel Deon , van Heerden Gene , Chan Anthony 
Published: May 2009

PurposeThe purpose of this paper is to introduce the global text project (GTP) case. The unique developments of the case provide insight of the many challenges and opportunities created within the open source movement.Design/methodology/approachA case study was used to illustrate some of the most pertinent and interesting developments in the field of marketing, alluding to the open source environment. A Wikibook was created in collaboration with all the participants of a graduate course and the development of this offering initiated a project called the GTP.FindingsThe open source movement has created new ways of thinking and acting. The contributions, modifications and improvements by all users to the original product provide a platform of continuous improvement and development.Originality/valueThe value of the paper lies in the lessons and challenges learnt from the case especially by those managing the GTP.
University course selection and services marketing
Authors: Brown Claire , Varley Peter , Pal John 
Published: May 2009

PurposeThe purpose of this paper is to examine university applicants' choice processes using Kotler's five stage consumer buying process with a particular emphasis on the final stage of the process namely that of the purchase decision.Design/methodology/approachBased on four focus groups with 22 students at one university in North‐west England, post‐enrolment.FindingsApplicants' choice processes are complex and not evenly supported by university departments. Using concepts from the field of services marketing, the student choice process as candidates progress through the Universities and Colleges Admissions Service system is critically interrogated. “Moments of truth” are seen to be critical in many students' decision to choose a specific university course. University personnel need to be mindful that the decision process is two way and takes place over an extended period of time.Research limitations/implicationsThis research has been conducted with respondents drawn from just one university and at one point in time.Practical implicationsIt is suggested that universities should refine and target their communications efforts, and pay close attention to the quality of the interactions with potential students throughout their relationship. In order to do this it is suggested that universities adopt a services marketing framework.Originality/valueKey themes from services marketing concepts are suggested to inform the analysis of what is and what could be done to maintain and enhance the university‐applicant relationship as it progresses.
The adoption of techno‐relationship innovations
Authors: Sophonthummapharn Kittipong 
Published: May 2009

PurposeThe purpose of this paper is to develop a comprehensive research framework for understanding the adoption of techno‐relationship innovations. The second purpose is to examine the factors influencing the adoption of electronic customer relationship management (eCRM) applications.Design/methodology/approachExisting adoption models were discussed and merged. Twenty potential determinant factors were proposed and a survey was conducted using a self‐administered questionnaire. Data were collected from 508 manufacturing small and medium manufacturing enterprises (SMEs) in Thailand. Hypotheses were tested using discriminant analysis.FindingsThe research framework was validated. Seventeen factors have the ability to discriminate between eCRM adopters and non‐adopters. However, multivariate statistical analysis suggests that 12 factors have acceptable discriminate power and should be given priority. The top five influential factors are compatibility, industry pressure, customer pressure, subjective norm, and attitude.Research limitations/implicationsThe study proposes a comprehensive research model for examining the adoption of techno‐relationship innovations. The model covers 20 factors from individual, technological, organisational, and environmental contexts. The empirical investigation is based on an Asian perspective but the research model is equally applicable in other countries.Practical implicationsThe findings offer guidance to government/private agencies and technology suppliers who wish to encourage the adoption of the application of eCRM and its relevant components among manufacturing SMEs.Originality/valueThe concept of techno‐relationship innovation is introduced. The study suggests an inclusive way to understand factors influencing the adoption of techno‐relationship innovations.
Spotting the disguises and masquerades
Authors: Dix Steve , Phau Ian 
Published: May 2009

PurposeThe purpose of this paper is to compare the perceptions of agencies, advertisers, and media consumers on the blurring practices commonly used to confuse editorial and advertising.Design/methodology/approachA self‐administered questionnaire was mailed out to three sample groups, namely advertisers, agencies, and media consumers: 100 questionnaires were mailed to advertisers, 400 to agencies and 1,000 to media consumers. The response rate by group was 10, 11.75, and 24.5 percent, respectively.FindingsThe findings did not substantiate the concerns that blurring practices are misleading to stakeholders in the industry. Advertisers in particular showed positive attitudes towards blurring practices. It is also revealed that there are few significant differences in the attitudes towards regulation of blurring practices among the three sample groups. However, there are differences in perception across sample groups towards the various types of blurring practices.Research limitations/implicationsLimitations to the paper include the differences in time frame, market size, as well as location from which the samples were drawn. Future research could investigate media executives. Furthermore, the paper is only a snapshot across different blurring practices. Potentially, a specific blurring practice could be monitored over time to provide deeper insights.Practical implicationsThe results of this paper offer both advertisers and agencies a guide to shifts in the perceived role of advertising blurring practices across a 15 year period. Moreover, it also provides advertising stakeholders with a consumers' view of such blurring practices, highlighting the extent and direction to which consumers deviate from the industry perspective. Such insights offer a useful yardstick to assist advertising decision makers on the relevance of using a blurred advertising approach as a strategic or tactical advertising initiative.Originality/valueWith its replication and extension focus, the restricted originality in this paper is compensated by its comparative insights into advertising blurring practices among advertising stakeholders.
What are real problems in enterprise system adoption?
Authors: Soja Piotr , Paliwoda‐Pękosz Grażyna 
Published: May 2009

PurposeThe purpose of this paper is to understand the nature of the difficulties experienced during enterprise system (ES) adoption. More specifically, this paper aims to investigate interrelations between these difficulties and therefore identify the source difficulties that cause other problems.Design/methodology/approachThe research methodology is based on grounded theory approach and draws from the experience of a few dozen ES adopters. Interviews with ES practitioners are conducted and open coding procedure is applied during the process of data gathering. Next, axial coding is used to verify problem categories and subcategories. Finally, causal mapping analysis is performed in order to reveal interrelations among difficulties and elicit source problems.FindingsThe results suggest causal relationship among various problem categories and reveal seven source difficulties in ES implementation: knowledge of employees holding various positions in the adopter organisations' hierarchy, changes in the enterprise occurring during ES adoption, finance, enterprise structure, information technology (IT) infrastructure, data import and legacy systems, and training schedule.Research limitations/implicationsThe need for further research in order to incorporate multiple stakeholder view, project phase, and success measure.Practical implicationsThe results may help practitioners in reaching the problems' source and thus facilitate overcoming the actual problems rather than ineffectively struggling with their symptoms. As a result, practitioners may better anticipate possible problems and assess potential threats to their projects.Originality/valueThis study gives insight into the actual problems experienced by ES adopters. It also identifies the real problems encountered during ES implementation as well as the other problems that occur as a result of these source difficulties.
ERP user satisfaction issues: insights from a Greek industrial giant
Authors: Longinidis Pantelis , Gotzamani Katerina 
Published: May 2009

PurposeEnterprise resource planning (ERP) systems are sophisticated information technologies (ITs) that enable companies to gain noticeable advantages over their rivals. However, these systems are neither a panacea to competition, nor a medium guaranteeing success. Neglecting a number of important factors in ERP systems implementation might very easily lead to failure instead of success. User satisfaction issues are among those factors that have a semantic impact on ERP systems' success. In this direction, this paper aims to examine the key factors that constitute ERP users' satisfaction and to explore whether ERP users' satisfaction varies among different users' profiles.Design/methodology/approachAn instrument is constructed based mainly on previous ERP users' satisfaction studies. The instrument is then provided to a sample of 68 users within a Greek energy supply organization and also a personal interview is conducted with the chief information officer. Exploratory factor analysis, multiple regression analysis, and statistical inference tests are employed in order to test the research hypotheses.FindingsThe results indicate that three main components affect the level of satisfaction of an ERP user: “interaction with the IT department,” “pre‐implementation processes,” and “ERP product and adaptability.” Furthermore, a different satisfaction level has been traced among users from different departments.Originality/valueThis paper presents substantive evidence regarding ERP user satisfaction constituents and further suggests appropriate practices to better manage various behavioral aspects of ERP systems.
Performance measurement: roles and challenges
Authors: Phusavat Kongkiti , Anussornnitisarn Pornthep , Helo Petri , Dwight Richard 
Published: May 2009

PurposeThe purpose of this paper is to identify the past and present practices, and the future roles of performance measurement in the Thai public sector. It is part of a transformation effort initiated by the Office of the Public Sector Development Commission (OPDC) on m‐government – more mobile, responsive, and flexible government. The paper also aims to identify possible roadblocks from successfully integrating performance measurement into a management process.Design/methodology/approachIn‐depth interviews with 12 executives and top administrators from private firms and public agencies, and document reviews are performed. The analysis on the participants' opinions is based on the applications of the grounded theory. The interview's findings are verified with document reviews. The roadblocks are identified and substantiated by two experts.FindingsFor past and present practices, performance measurement is part of management tool and responsibility, a quality management system, and a learning organization. Its future viewpoints include a driver towards good governance, transparency, and accountability, and a success factor of performance audit and organizational competency/capability. Four important roadblocks in implementing performance measurement in an organization relate to staff empowerment, budgeting, external knowledge, and linkage with software usages.Practical implicationsThe findings provide important information into the OPDC's planning process on its m‐government transformation initiative.Originality/valueThe paper attempts to blend knowledge on performance measurement from both the private and public sectors. It highlights the greater roles and expectations on performance measurement in an organization.