bluuebunny/crossref_metadata_2025_split huggingface dataset:
Real time facility performance monitoring system using RFID technology
Authors: Chen Kuen‐Min , Chen Joseph C. , Cox Ronald A. 
Published: March 2012

PurposeThe purpose of this paper is to implement a value stream map (VSM) in a lean environment by automating the collection and distribution of production data. This on‐line RFID‐based facility performance monitoring (ORFPM) system for manufacturing environments combines RFID technology and wireless internet to track movement of material and then provide the user with a real‐time VSM, even if they are not able to supervise the production flow in the facility.Design/methodology/approachTo ensure the ORFPM system operates well in the industrial environment, two sets of laboratory layouts are simulated, one being a job shop and the other being a cellular layout.FindingsThe results indicate that the system is able to successfully transmit data via wireless Internet, develop a database for transportation time and lead time, and automatically generate a real‐time VSM.Originality/valueThis proposed system is able to use RFID technology to track the material flow in production systems, automatically generating and providing VSM to users with real time data and then allowing users to remotely supervise the performance of their production facility.
Multilinguality in the digital library
Authors: Diekema Anne R. 
Published: March 2012

PurposeTogether, increasing globalization and the internet created fertile grounds for the establishment of multilingual digital libraries. Providing cross‐lingual access to materials is of particular interest to political entities such as the European Union, which currently has 23 official languages, but also to multinational companies and countries that have different languages represented among their citizens. The main objective of this paper is to review the literature on multilingual digital libraries and provide an overview of this area.Design/methodology/approachBased on a thorough literature search in four different databases, a core set of literature on multilingual digital libraries was retrieved. Literature on various aspects of this topic was reviewed. The paper is organized based on emerging themes directly drawn from the literature. Where warranted additional literature is brought in to provide necessary background information or clarification.FindingsCreating a multilingual digital library is a highly complex undertaking and typically requires a collaborative effort between different organizations and people with different areas of expertise. Enabling users to search across languages requires translation resources to cross the language barrier, which can be challenging depending on the language and resource availability. Additional challenges were found to be in data management (localization and language processing), representation (dealing with different fonts and character codes), development (creating international software, cross‐cultural collaboration), and interoperability (system architecture and data sharing). Research in multilingual digital libraries was mostly system based involving experimental systems or system prototypes.Research limitations/implicationsMost likely the literature review does not include all possible journal articles on multilingual digital libraries even though the literature searches done to obtain these articles were thorough and deliberate. Journal articles without the descriptors used in this search and those articles not indexed in the four different databases used in the search will not be included here. The review excludes cross‐language information retrieval research unless it is directly related to existing multilingual digital libraries, or a connection to digital libraries in general is made in the paper itself.Originality/valueThis paper provides the first literature review on the topic of multilingual digital libraries and provides a concise overview of relevant aspects in this area. The number of multilingual digital libraries is growing, as is the interest from the research community in these libraries to apply their research findings from cross‐language information retrieval. This review article provides a valuable entry point to the field of multilingual digital libraries for researchers, practitioners, and other interested parties.
Multilingual needs and expectations in digital libraries
Authors: Wu Dan , He Daqing , Luo Bo 
Published: March 2012

PurposeThis study aims to survey academic users in order to identify their needs and expectations about multilingual information processing when they interact with digital libraries. The study specifically aims to determine the disparities in needs and expectations when users speak different languages.Design/methodology/approachA survey was designed to fill in the gaps in the knowledge about academic users' multilingual needs and expectations for digital libraries. The survey questionnaire incorporates questions about different aspects of the participants' multilingual needs and expectations covering multilingual needs, the multilingual behavior, often‐used multilingual information resources, and desired functions for the multilingual services, retrieval and interfaces in digital libraries. The results are obtained through statistical analyses and clustering methods.FindingsOverall, participants exhibited many multilingual needs during their academic activities. They often require multilingual information when they access academic databases or web information. Frequently, participants use online translation resources and tools, but they are not satisfied with the translation quality. Participants want many multilingual capabilities in digital libraries; they also want more sophisticated multilingual search interfaces. However, participants from different countries or who speak different languages show significant differences in their multilingual needs and expectations of digital libraries. This study's three user groups demonstrated clear differences in all aspects of multilinguality examined, as did the three latent groups identified through the clustering methods.Originality/valueFew studies have examined the multilingual information process in digital libraries from the point of view of academic users. This study draws its inputs directly from real academic users from different countries and provides insights into multilinguality in digital libraries.
Collaboration and crowdsourcing
Authors: Budzise‐Weaver Tina , Chen Jiangping , Mitchell Mikhaela 
Published: March 2012

PurposeThis study aims to understand key features of existing multilingual digital libraries and to suggest strategies for building and/or sustaining multilingual information access for digital libraries.Design/methodology/approachA case study approach was applied to examine four American multilingual digital libraries: Project Gutenberg, Meeting of Frontiers, The International Children's Digital Library, and the Latin American Open Archives Portal. This examination used a framework derived from digital library evaluation practice. The missions, goals, funding, partners, users, collections, services, and technologies of these digital libraries were analyzed to present their key multilingual features. The collaboration and crowdsourcing characteristics were highlighted and discussed.FindingsThese four multilingual libraries benefit substantially, both in the creation of the library and in its access, from the collaboration of groups domestic and international with different language expertise. For building the multilingual collection and services, some libraries involved both staff and users. For multilingual access to the collection, however, none of the libraries used machine translation or cross‐language information retrieval technologies.Research limitations/implicationsThe four cases are all publicly available digital libraries in the USA. Their features may not be applicable to digital libraries in other countries or to commercial digital information services.Practical implicationsWith the advancement of machine translation technologies and the wide application of social media, multilingual digital libraries may have even better opportunities to sustain their multilingual capabilities through crowdsourcing and the application of new technologies.Originality/valueThis study summarizes the key features of four existing multilingual digital libraries. It provides insights into important factors for building successful multilingual digital libraries. The suggested strategies may help digital library developers to design appropriate multilingual information access services.
A preliminary evaluation of metadata records machine translation
Authors: Chen Jiangping , Ding Ren , Jiang Shan , Knudson Ryan 
Published: March 2012

PurposeThe purpose of this study is to evaluate freely available machine translation (MT) services' performance in translating metadata records.Design/methodology/approachRandomly selected metadata records were translated from English into Chinese using Google, Bing, and SYSTRAN MT systems. These translations were then evaluated using a five point scale for both fluency and adequacy. Missing count (words not translated) and incorrect count (words incorrectly translated) were also recorded.FindingsConcerning both fluency and adequacy, Google and Bing's translations of more than 70 percent of test data received scores equal to or greater than three, representative of “non‐native Chinese” and “much coverage,” respectively. SYSTRAN scored lowest in both measures. However, these differences were not statistically significant. A Pearson correlation analysis demonstrated a strong relationship (r=0.86) between fluency and adequacy. Missing count and incorrect count strongly correlated with fluency and adequacy.Originality/valueMost existing digital collections can be accessed in English alone. Few digital collections in the USA support multilingual information access (MLIA) that enables users of differing languages to search, browse, recognize and use information in the collections. Human translation is one solution, but it is neither time nor cost effective for most libraries. This study serves as a first step to understand the performance of current MT systems and to design effective and efficient MLIA services for digital collections.
Bilingual terminology extraction using multi‐level termhood
Authors: Zhang Chengzhi , Wu Dan 
Published: March 2012

PurposeTerminology is the set of technical words or expressions used in specific contexts, which denotes the core concept in a formal discipline and is usually applied in the fields of machine translation, information retrieval, information extraction and text categorization, etc. Bilingual terminology extraction plays an important role in the application of bilingual dictionary compilation, bilingual ontology construction, machine translation and cross‐language information retrieval etc. This paper aims to address the issues of monolingual terminology extraction and bilingual term alignment based on multi‐level termhood.Design/methodology/approachA method based on multi‐level termhood is proposed. The new method computes the termhood of the terminology candidate as well as the sentence that includes the terminology by the comparison of the corpus. Since terminologies and general words usually have different distribution in the corpus, termhood can also be used to constrain and enhance the performance of term alignment when aligning bilingual terms on the parallel corpus. In this paper, bilingual term alignment based on termhood constraints is presented.FindingsExperimental results show multi‐level termhood can get better performance than the existing method for terminology extraction. If termhood is used as a constraining factor, the performance of bilingual term alignment can be improved.Originality/valueThe termhood of the candidate terminology and the sentence that includes the terminology is used for terminology extraction, which is called multi‐level termhood. Multi‐level termhood is computed by the comparison of the corpus. Bilingual term alignment method based on termhood constraint is put forward and termhood is used in the task of bilingual terminology extraction. Experimental results show that termhood constraints can improve the performance of terminology alignment to some extent.
Drivers of cross‐sectoral cross‐buying behaviour among business customers
Authors: Mäenpää Irinja 
Published: March 2012

PurposeThis paper aims to examine the extent of and key determinants for bank and insurance provider selection and usage by business customers from the small to medium‐sized enterprise (SME) segment, thereby aiming to increase understanding of the drivers of customers' cross‐buying behaviour across these financial service sectors.Design/methodology/approachSemi‐structured interviews were carried out with key decision makers from 22 SMEs within one country. Content analysis was employed to analyse the data.FindingsEmpirical findings suggest use of multiple banks as the norm among SMEs, whereas insurances are dominantly purchased from a single provider. As SME customers appear to prefer using separate, independent providers for their banking and insurance services, absence of customer loyalty programs, unfavourable pricing of the total offering and image conflicts were identified as main factors limiting the willingness to cross‐buy across these financial services sectors.Research limitations/implicationsThis qualitative research is focused on the financial industry within one country and bound to smaller business customers, limiting the generalisability of the findings.Practical implicationsThe results imply that in order to succeed in cross‐selling bank and insurance services in the SME segment, financial service providers should improve their cross‐selling concepts by creating customer loyalty programs that would reward customer companies according to the use of multiple products in their total portfolio.Originality/valueThis study is the first to describe the customer perceived drivers of cross‐buying bank and insurance services from the same service provider in the business‐to‐business context.
The impacts and success factors of ISO 9001 in education
Authors: Jorge Gamboa António , Filipe Melão Nuno 
Published: March 2012

PurposeThe purpose of this paper is to examine the benefits, disadvantages and success factors associated with the adoption of ISO 9001:2000 in educational organizations, more specifically in Portuguese vocational schools.Design/methodology/approachThrough a rigorous literature review, an a priori model was developed which was then refined and validated by case studies in five Portuguese vocational schools.FindingsThe findings reveal rich and meaningful insights into a much under‐researched area, including four internal benefits, two external benefits, three disadvantages and four success factors. This research uncovered that vocational schools are using the standard as a means to provide strategic focus and as a foundation for planning. Interestingly, contrarily to previous studies, bureaucracy is depicted in a more positive light and, management commitment and support is not seen as the most important success factor.Practical implicationsThe findings suggest the need, on the one hand, for schools to be more proactive in showing the benefits of quality concepts and the certification to stakeholders, and, on the other hand, for international and national quality bodies to make more efforts to produce, divulge and maintain ISO 9000 interpretation guides tailored to the specific needs of educational institutions. Overall, the findings may assist practitioners in identifying courses of action to make the implementation of this standard more effective.Originality/valueThis paper validates and extends the dispersed findings of existing literature by providing a useful unifying conceptual model of the impacts and success factors of ISO 9001 in vocational education, which can be tested in other levels of education, countries and application domains. This is also perhaps the first reported study of its kind conducted at a European country.
Management systems: integration or addition?
Authors: Sampaio Paulo , Saraiva Pedro , Domingues Pedro 
Published: March 2012

PurposeIn the past few years, management systems implementation and certification has become a common practice among different types of organizations. In this context, quality management systems certification, according to the ISO 9001 standard is in the spotlight, due to over than 1.000.000 certified organizations by the end of 2009. Quality management systems can be integrated with an increasing variety of other subsystems implemented according to other standards, including environmental systems, health and safety, social responsibility, R&D, risk, or human resources, and subsystems raised from specific standards designed for specific activity sectors (HACCP, automotive or aeronautics, medical devices, pharmaceuticals and software). Due to this evolution, careful attention should be taken on how these different subsystems have been and should be articulated, harmonized and integrated. Thus, this paper intends to approach different strategies to achieve integration, with several levels of intensity, depth and authenticity between the different subsystems, and report some final recommendations related with good practices assuring the efficiency and effectiveness of the integration process.Design/methodology/approachA case study methodology has supported this research. Three case studies were conducted on Portuguese companies that have an integrated quality, environmental and safety management system.FindingsIf the companies' strategy is to implement more than one management system, there is a clear advantage of doing it supported on an integrated approach, avoiding the development of organizational “islands” related to each subsystem. This organizational “archipelago” structure is completely far way from any global optimized solution, based on a holistic perspective.Originality/valueBased on the conclusions that we were able to find out, this paper is an important contribution to the integrated management systems research area, because it states different integration approaches and levels of integration and what are the features that characterize each one of those approaches and levels.
Product support improvement by considering system operating environment
Authors: Ghodrati Behzad , Benjevic Dragan , Jardine Andrew 
Published: March 2012

PurposeThe ongoing availability of existing industrial systems/machines depends to a great extent on the form and level of product support. Product support, or the after sale service of a product, is important because it assures the expected function of the product in its operational phase. Product support is affected by a number of factors, including system reliability and maintainability characteristics and the operating environment. The purpose of this paper is to analyze the influence of time independent external factors of industrial systems on product support requirements and spare parts need.Design/methodology/approachThis paper, after discussing the factors influencing product support, describes a method to estimate spare part requirements based on estimation of the actual reliability of a product under the influence of the product‐operating environment using a proportional hazard model. A spare parts estimation software, Spare Management Software (SMS), is used to check the results. Then a case study addresses the management of the spare parts inventory based on the geographical location and required performance of the product.FindingsThe lack of good support and critical spare parts can cause the untimely stoppage of a machine/system. The forecasting of product support and spare parts requirements based on the reliability and maintainability characteristics of systems/components, along with influencing environmental factors, is one of the most effective strategies for preventing unplanned stoppages. The operating environment of a system/machine has a considerable influence on the performance of the system and its technical characteristics, such as its reliability, maintainability, and, consequently, availability. Therefore, the system operating environment should be considered when the required support and spare parts estimation is under review.Research limitations/implicationsIn this research, the focus is on the estimation of the number of spare parts required. Only non‐repairable components/parts in repairable systems are studied. In other words, the paper considers one‐component systems or a single component within a larger system. The operation and maintenance phases are dealt with in the study, along with the external operating environment and time independent influencing factors.Practical implicationsThe introduced method for spare parts estimation will enable management to improve system availability and production line efficiency while minimizing total production costs. Consequently, the plant life cycle cost will be minimized by releasing the tied‐up costs incurred when stocking extra parts for a long time.Originality/valueThe paper provides a new outlook on product support and spare parts forecasting by taking the actual system operating environment into consideration. It helps managers and engineers to be realistic and act pragmatically while running and analyzing technical/industrial systems.
Canadian exceptionalism: shareholder proposals, filer identities, and voting outcomes
Authors: Yang Jun , Zengxiang Wang Eric , An Yunbi 
Published: March 2012

PurposeThe purpose of this paper is to study filer identities and voting outcomes of Canadian shareholder proposals and their impact on shareholders' wealth during the period from 2001 to 2008.Design/methodology/approachIn total, 762 Canadian shareholder proposals and related information on targeted firms were collected from the Shareholder Association for Research and Education (SHARE) and the System for Electronic Document Analysis and Retrieval (SEDAR) databases. Statistical analyses are carried out on the features of shareholder proposals. Regression analyses are performed on voting outcomes, and an event study is conducted to test the impact of shareholder proposals on stock prices.FindingsThe authors' analyses show that proposals submitted by institutions or coordinated shareholder groups receive stronger support than those submitted by individuals and religious groups. Targeted firms are more willing and more likely to reach agreements with institutional investors, which in turn prompts activists to withdraw their proposals. The voting behavior of the Ontario Teachers' Pension Plan (OTPP) has a significant impact on voting outcomes. The targeted firms' stock prices respond substantially to news on proposals submitted by institutional and coordinated investors and proposals on social and environmental issues.Originality/valueIn addition to in‐depth analyses (issues, filers, voting outcomes, and impacts on stock price) of Canadian shareholder proposals, this paper explores the voting behaviour and impact of a large institutional shareholder that has been passive in filing shareholder proposals. Special attention is paid to Canadian features of shareholder activism, and differences between Canadian and US shareholder proposals are highlighted and discussed. The paper thus extends shareholder activism studies from focusing on open shareholder activists to investigating passive institutional shareholders.