bluuebunny/crossref_metadata_2025_split huggingface dataset:
The unacknowledged parentage of knowledge management
Authors: Lambe Patrick 
Published: March 2011

PurposeThis paper aims to argue that the current malaise and fragmentation within knowledge management are at least partially caused by a lack of awareness of its own historical roots.Design/methodology/approachA comprehensive literature review shows that very explicit knowledge management concepts and practices were in circulation 50 years ago and that current knowledge management literature has very little historical depth.FindingsThe current canonical knowledge management literature almost universally ignores significant antecedents to knowledge management thinking and practice dating back to the 1960s.Practical implicationsThere are three practical implications: for knowledge management education to recover its historical antecedents; for KM theorists and practitioners to connect KM theory and practice to historically‐related work in economics, sociology and information management, from which it is currently isolated; through an understanding of its roots to help knowledge management theorists build a meaningful and coherent agenda for the discipline.Originality/valueThis is the most extensive exploration to date of the historical origins of knowledge management, with significant implications for recovering a productive agenda for the discipline.
Integrated socio‐technical knowledge management model: an empirical evaluation
Authors: Handzic Meliha 
Published: March 2011

PurposeThe purpose of this paper is to examine the validity of the proposed integrated socio‐technical knowledge management (KM) model, and to determine the relative importance of social and technical initiatives in organizational KM.Design/methodology/approachThe conceptual model was proposed with three inter‐related concepts (knowledge stocks, processes, and socio‐technical enablers) and was tested via a survey‐based study in the context of public administration of a small European country using 185 senior Civil Servants as subjects.FindingsThe findings provided a confirmatory test of the proposed model and revealed social factors to be of greater importance than technical factors in advancing organizational knowledge in the case of public administration organizations. They also pointed to leadership as the single most important enabler of organizational KM in these organizations.Research limitations/implicationsFindings are based on European public administration and may not reflect other geographic, economic and cultural contexts. Variables were perceptual and measurement items proxies for the real phenomena. There is a need for including objective data, improving measurement, and extending research towards deeper analysis of contextual influences on and consequences of KM.Practical implicationsThe model may be useful to managers for predicting organizational learning, as well as intervening to enhance organizational social environment and to increase the likelihood of technology use in KM.Originality/valueThe main contribution of this research is the discovery of complex interactions among knowledge enablers and processes influencing knowledge stocks. Another contribution of this research is the revelation that (at least in the context of public administration) leadership may be the single most important enabler of successful KM.
Organizational culture impact on knowledge exchange: Saudi Telecom context
Authors: Al‐Adaileh Raid. M. , Al‐Atawi Muawad S. 
Published: March 2011

PurposeThe purpose of this study is to investigate the impact of some organizational culture attributes, including: openness to change, innovation, trust, teamwork, morale, information flow, employees' involvement, supervision, customer service and reward orientation on the knowledge exchange (KE) process within the context of the Saudi Telecom Company (STC) as a representation of the Saudi context.Design/methodology/approachA descriptive correlation design was used. A web survey was used to collect data from 378 employees working on STC using Random Number Generator 0.2 software. The sample was selected using an e‐mailing list.FindingsThe findings revealed that the cultural attributes of trust, innovation, information flow, supervision, and reward have an impact on KE within the context of the STC. Additionally, the study revealed a statistically significant correlation between organizational culture and KE as a whole (0.75), which emphasizes the effective role of organizational culture factors on exchanging knowledge within the context of the study.Research limitations/implicationsThis study presents only preliminary results from limited data. Additional quantitative data are needed to employ more superior statistical analysis. Moreover, the current study is exploratory in nature with a relatively small number of respondents from the STC.Originality/valueThe originality of this study is derived from the importance of KM as a strategic organizational tool as well as the importance of culture as an influential factor. The STC, one of the biggest companies in the Middle East, is trying to implement aspects of KM. Towards this end, the company has created a new division of KM which is suffering from a lack of research studies that explore issues relating to KM in Arab countries in general and the Saudi context in particular, which makes the topic of this research not only unique but also of high practical significance.
Facilitating new knowledge creation and obtaining KM maturity
Authors: Arling Priscilla A. , Chun Mark W.S. 
Published: March 2011

PurposeThe purpose of this paper is to describe a framework designed to assess the capacity of a knowledge management (KM) system to facilitate new knowledge creation.Design/methodology/approachA longitudinal case study methodology, in a single company, Pratt Whitney Rocketdyne (PWR), was used to test the framework.FindingsNew knowledge creation is best supported through mature KM systems that include all four modes of knowledge creation: combination, externalization, socialization, and internalization. KM systems and environments as a whole reach maturity by progressing through stages, which is presented as a KM maturity model.Research limitations/implicationsBy combining Nonaka's knowledge creation theory with Wittrock's generative learning activities, the paper illuminates both the why and how of new knowledge creation, in a way that can be applied to KM technological initiatives. One of the limitations of this study is the generalizability of the findings, which may be limited by the single case study method used.Practical implicationsThe framework provides a rubric against which both old and new KM initiatives can be assessed to determine whether they are capable of generating new knowledge. The maturity model provides a template against which organizations can map their progress towards a mature KM environment.Originality/valueMuch of the literature on KM systems has focused on capturing knowledge and disseminating it. Few studies have provided practical, theoretically based advice on how to create new knowledge and what aspects of information systems can facilitate that creation. The framework and maturity model can serve as guides in that process.
An integrative model for knowledge sharing in communities‐of‐practice
Authors: Jeon Suhwan , Kim Young‐Gul , Koh Joon 
Published: March 2011

PurposeThis study attempts to identify the factors and relationships that influence community of practice (CoP) members' knowledge‐sharing attitudes, intentions, and behaviors.Design/methodology/approachThe Theory of Planned Behavior model, Motivation Theory, and the Triandis model were employed here. For the empirical validation, 282 responses from four Korean companies were collected.FindingsWhereas both extrinsic motivational and intrinsic motivational factors positively influenced attitude toward knowledge‐sharing behaviors, intrinsic motivational factors were more influential in this regard. Additionally, some differences in knowledge‐sharing mechanisms were noted between formally managed CoPs and informally nurtured CoPs.Research limitations/implicationsSince the survey samples used herein were limited to Korean companies, the results of this study may prove ungeneralizable.Practical implicationsFor managers who intend to introduce CoPs to their firm, a CoP supportive environment must be created, such that the image, reciprocity, enjoyment of helping, and need for affiliation of each CoP member can be satisfied.Originality/valueThis study is one of the first pieces of integrative research regarding CoPs to target understanding of the most crucial component of CoP activities, namely knowledge sharing.
A qualitative exploration of entrepreneurial knowledge transfers
Authors: Burns Alan T. , Acar William , Datta Pratim 
Published: March 2011

PurposeThis research seeks to explore the transfer and sharing of knowledge in entrepreneurial product development (EPD).Design/methodology/approachThe effects of organizational complexity and of the temporal locus of learning on knowledge sharing are closely examined through a qualitative case study of four projects in a mid‐size manufacturing firm.FindingsDistinguishing between the prior and resulting shared knowledge, this paper uses case studies to establish the importance of learning‐before‐doing over learning‐by‐doing under conditions of entrepreneurial resource constraints.Research limitations/implicationsThis paper revisits and extends the Hoopes and Postrel knowledge integration framework to include the mediating effects of organizational complexity and timing of learning on EPD performance in technology‐based firms.Practical implicationsIn order to better capture the impact of knowledge sharing on EPD, the paper also develops a method for measuring knowledge transfer directly in terms of three knowledge dimensions: depth, scope, and action.Originality/valueThe paper revisits and advances the conversation on knowledge sharing to highlight the importance of learning before doing in (entrepreneurial) firms facing resource constraints, where pure reliance on “on the job learning” may impede efficiencies and delay the absorption of knowledge for effective collaboration, integration and gains.
Team climate, empowering leadership, and knowledge sharing
Authors: Xue Yajiong , Bradley John , Liang Huigang 
Published: March 2011

PurposeThe purpose of this research is to investigate the impact of team climate and empowering leadership on team members' knowledge‐sharing behavior.Design/methodology/approachA research model was developed based on prior knowledge management studies. Survey data were collected from 434 college students at a major US university, who took courses that required team projects. The partial least squares technique was applied to test the research model.FindingsTeam climate and empowering leadership significantly influence individuals' knowledge‐sharing behavior by affecting their attitude toward knowledge sharing. These two constructs also have significant direct effects on the knowledge‐sharing behavior.Research limitations/implicationsThe student sample and US setting might limit the generalizability of the findings. Nonetheless, this study is based on and extends prior research, which provides a deepened understanding of knowledge sharing in the team context.Practical implicationsThis research has practical implications for how to design teams to facilitate knowledge sharing. It suggests that cohesive, innovative teams with members trusting one another and led by empowering leaders will have a higher level of knowledge sharing.Originality/valueThis research originally examines the effects of both team climate and empowering leadership on knowledge sharing. Little prior research has carried out such an integrated analysis. This paper will have significant value for organizations trying to redesign teams to enhance knowledge management.
Developing knowledge management capabilities: a structured approach
Authors: Singh Sandhawalia Birinder , Dalcher Darren 
Published: March 2011

PurposeKnowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue.Design/methodology/approachThis paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities.FindingsIt also presents a four‐stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives.Practical implicationsThe research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.Originality/valueAs above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
Knowledge quality: antecedents and consequence in project teams
Authors: Kyoon Yoo Dong , Vonderembse Mark A. , Ragu‐Nathan T.S. 
Published: March 2011

PurposeThe purpose of this study is to address the nature of knowledge quality, describe its dimensions, and create valid and reliable instruments to measure it. Knowledge quality is proposed as a second‐order factor model which includes three dimensions: intrinsic knowledge quality, contextual knowledge quality, and actionable knowledge quality. This study also aims to examine important antecedents to and an outcome of knowledge quality.Design/methodology/approachData collected from 208 project teams were used to test measures of knowledge quality and to examine a proposed research framework by using LISREL for structural equation modeling.FindingsResults support the claim that knowledge quality has three dimensions. The results also show that functional diversity, absorptive capacity, and knowledge networks are critical antecedents that positively impact knowledge quality, which in turn has an influence on innovation.Research limitations/implicationsThe research framework enables academicians and practitioners to have important insights regarding the determinants of knowledge quality and its positive impact on innovation.Practical implicationsThe valid and reliable instruments of knowledge quality provide a tool to analyze the strengths and weaknesses of intrinsic, contextual, and actionable knowledge quality. This study illustrates how firms can improve knowledge quality by integrating interdisciplinary knowledge.Originality/valuesThis study identifies dimensions of knowledge quality and its antecedents and consequences.
Knowledge management process in two learning organisations
Authors: Mishra Bijaya , Uday Bhaskar A. 
Published: March 2011

PurposeThis paper aims to study how knowledge management (KM) practices are carried out in learning organisations. It seeks to find out; how learning organisations carry out KM practices and whether there are any specific KM attributes that differentiate high learning organisations from low learning organisations.Design/methodology/approachThe research is carried out in two information technology (IT) organisations. Qualitative data obtained from these two organisations are analysed using the grounded theory approach.FindingsFour themes of KM process emerged after the data were subjected to grounded theory analysis. These are: knowledge creation, knowledge sharing, knowledge up‐gradation, and knowledge retention. The two sample organisations were compared on these dimensions. Two concepts emerged from this comparison, namely, knowledge enablers and knowledge inhibitors.Originality/valueThe paper attempts to find out the pattern of KM systems in two learning organisations (high learning and low learning). The findings shed some light on different themes of KM existent in low and high learning organisations and how they differ in their KM attributes.
The interaction between motivational disposition and participative budgeting
Authors: Sandalgaard Niels , Nikolaj Bukh Per , Stig Poulsen Carsten 
Published: March 2011

PurposeThe purpose of this paper is to report the findings of a study of how dispositional factors of motivation rooted in personality interact with participative budgeting to affect budget goal commitment.Design/methodology/approachThe study is based on a survey among bank managers from a Scandinavian regional bank. To assess the motivational disposition of the bank managers, the short version of the multi‐motive grid test (MMG‐S) is used. The management accounting variables are measured by traditional and well‐tested instruments.FindingsThe results indicate that the effect of increased budgetary participation on budget goal commitment is largest for subordinates with a high need for power or a low need for affiliation. For subordinates with a low need for power or a high need for affiliation the effect of budgetary participation is small.Research limitations/implicationsThe study confirms that the interaction between personal‐level psychological variables, e.g. motives, and situational variables, e.g. budget participation, determine action, e.g. budget commitment. Taking personal‐level variables into consideration in research on management accounting systems are thus important in studies which include individual level factors.Practical implicationsThe practical implications are that a general management concept, as budget participation, should be applied with knowledge of how situational factors will interact with the personal characteristics of the involved employees.Originality/valueMost management accounting research that uses psychological theory, focuses on the effects of management accounting on the minds and behaviour of individuals and not on the effect of individual's minds on management accounting as this paper does. The paper is the first to use the MMG‐S in a management accounting study.
Making sense of intellectual capital complexity: measuring through narrative
Authors: Dumay John , Cuganesan Suresh 
Published: March 2011

PurposeDrawing on the concept of intellectual capital (IC) as a complex web of intangible resources, this paper seeks to outline a method for making sense of IC utilising narratives, numbers and visualisations.Design/methodology/approachThe paper details the use of organisational narratives to make sense of the complexity of IC and how it works within a firm. It then demonstrates how organisational interventions into IC might be prioritised and developed.FindingsThe method is presented in the context within which it was developed, being a research project into how IC works within a division of a financial services company. In the project, divisional management was dissatisfied with its current financial and non‐financial performance measures. As a result, it engaged with the researchers to identify how to make sense of IC, how IC created value and how this could be used to inform management interventions.Originality/valueThe paper contributes to the literature on management accounting and IC by presenting a relatively novel method for: disentangling complex IC interactions at a point in time into its discoverable components, prioritising interventions, and revealing IC system dynamics when the method is repeated over time.
The supply and demand for strategic information
Authors: Nikolaj Bukh Per , Nielsen Christian 
Published: March 2011

PurposeThe purpose of this paper is to study the role of strategic information in the process of analyzing and understanding a specific company. Special emphasis is given to how forward‐looking information becomes important in relation to establishing a perception of market value by financial sell‐side analysts.Design/methodology/approachThe empirical part of the paper is based on semi‐structured interviews with financial analysts, fund managers, and the top management team from a large medical device company listed on a Scandinavian Stock Exchange. The case company is internationally renowned for its state‐of‐the‐art business reporting.FindingsIt is shown how the three parties produce and consume strategic information and apply it in the process of analyzing and understanding the company and how strategic information plays markedly different roles across the groups participating in the market for information. It was specifically found that understanding the stock price and the company were two distinctly different issues. While management and the long‐term oriented sell‐side analysts' interests related to the company, fund managers and so‐called trigger‐oriented sell‐side analysts were primarily concerned with predicting the stock price.Research limitations/implicationsThis study motivates for a more nuanced understanding of how strategic information is applied in investment decisions, thereby extending existing research. As the case company is considered a best practice case, there are limitations to its generalizability.Practical implicationsThe results of this study may help companies in their quest for creating transparency around their business model and how to address the different informational needs of the capital market.Originality/valueThis study provides new insights to further the understanding of how information is moved into investment decisions and thus may form the basis of further studies into this field.
The political economy of state accession to international legal regimes
Authors: Mushkat Miron , Mushkat Roda 
Published: March 2011

PurposeThe purpose of this paper is to shed light on the complex processes involving state sacrifice of essential values, including a measure of sovereignty, in return for economic benefits which are substantial but not to a point of overshadowing all else.Design/methodology/approachThe research agenda is addressed by reviewing systematically the extensive theoretical and empirical academic literature on China's entry into the World Trade Organization and drawing appropriate conclusions about how the issue at hand should ideally be approached at this juncture.FindingsUseful observations emerge regarding the classification of relevant factors, conceptual integration, analytical responses to problems arising in the context of accelerating economic integration across the globe and realistic model building.Practical implicationsInsights generated may enhance understanding of the interplay between the forces of globalization and nationalism and lead to a more enlightened management of the ensuing tension.Originality/valueCritical assessment undertaken may pave the way for a less segmented and more grounded academic work on the subject.