bluuebunny/crossref_metadata_2025_split huggingface dataset:
Desired privacy and the impact of crowding on customer emotions and approach‐avoidance responses
Authors: Hwang Johye , Yoon So‐Yeon , Bendle Lawrence J. 
Published: March 2012

PurposeRecognizing that crowding in a restaurant waiting area forms a first impression of service and sets service expectations, the purpose of this study is to investigate the impact of crowding in the effective control of the waiting environment. The study seeks to examine the impact of crowding on customers' emotions and approach‐avoidance responses and to examine the mediating role of emotion and the moderating role of desired privacy in the relationship between crowding and approach‐avoidance responses.Design/methodology/approachUsing real‐scale, interactive virtual reality (VR) technology that allows high‐fidelity representations of real environments, the authors created a navigable, photo‐realistic three‐dimensional model of a restaurant waiting area. Through an experimental study which manipulated crowding levels in the VR restaurant, they surveyed the subjects' responses toward crowding conditions.FindingsThe study found significant effects of crowding on emotions including arousal and dominance, but not pleasure, and on approach‐avoidance responses. The impact of crowding on approach‐avoidance responses was more direct than indirect, without having emotion as a mediator. It was also found that the desire for privacy as a psychological trait moderated the relationship between crowding and affiliation.Practical implicationsThe findings of this study offer restaurant managers insights toward the effective management of the pre‐process service environment during the waiting state that minimizes the negative consequences of waiting/crowding. This study provides three courses of management actions that can make unavoidable crowding in the restaurant waiting situation more enjoyable and comfortable.Originality/valueBy using VR simulation, this study adds a new approach for crowding studies. Theoretically, this study broadened the scope of crowding studies by adding a potential mediating variable, emotions, and a moderating variable, desired privacy, in examining the relationship between crowding and approach‐avoidance responses. Also, by focusing on a restaurant waiting area, the authors were able to explore the pre‐process service expectations.
Capacity optimization analysis for the MICE industry in Las Vegas
Authors: Yang Li‐Ting (Grace) , Gu Zheng 
Published: March 2012

PurposeThe purpose of this study is to identify the optimal meetings, incentive travel, conventions, and exhibitions (MICE) capacity for Las Vegas and analyze the over‐ and under‐capacity situation in Las Vegas from 2010 through 2014. The study provides recommendations for Las Vegas's future MICE development based on the capacity analysis.Design/methodology/approachA single‐period inventory model, which involves cost of over‐capacity, cost of under‐capacity, and forecasted future MICE demand, was used to identify the optimal capacity in terms of MICE square foot days for each year from 2010 through 2014. The model, which identified optimal capacity, was compared to the planned available capacity for each year to determine the magnitude of over‐ or under‐capacity.FindingsThe cost of over‐capacity was found much greater than the cost of under‐capacity. The model that identified optimal capacity indicates that Las Vegas will experience severe over‐capacity from 2010 to 2014.Research limitations/ implicationsThe findings of this study should help researchers and practitioners evaluate the current status of the Las Vegas MICE industry in terms of capacity efficiency. The results suggest that the MICE development in Las Vegas is heading for over‐capacity and the industry must downscale its development plan in the near future to avoid severe over‐capacity.Originality/valueFor the first time in MICE research, this study develops an inventory model for determining the optimal MICE capacity. The model enables researchers and practitioners to identify and quantify over‐ and under‐capacity in the MICE industry in a scientific way.
Reverse logistics disposition decision‐making
Authors: Hazen Benjamin T. , Hall Dianne J. , Hanna Joe B. 
Published: March 2012

PurposeThe purpose of this study is to identify the critical components of the reverse logistics (RL) disposition decision‐making process and suggest a decision framework that may guide future investigation and practice.Design/methodology/approachThe authors utilized a problem‐driven content analysis methodology. RL literature from 2000 through 2010 was content analyzed to determine which components may impact a firm's RL disposition decision.FindingsThe authors extrapolated seven RL disposition decision components from a compilation of 60 variables identified in the literature. Practical implications and suggestions for future research are offered, and a RL disposition decision‐making framework is presented.Research limitations/implicationsAlthough methodological techniques were carefully followed, the nature of a content analysis may be subject to author bias. Future investigation and use of the framework presented will verify the findings presented here.Practical implicationsThis study identifies seven components that should be considered when deciding which RL disposition alternative should be adopted and integrates these components into a decision‐making framework. Supply chain professionals who refer to this framework during the decision process will benefit from a more comprehensive analysis of potential RL disposition alternatives.Originality/valueCongruent with recent assertions suggesting that RL research is evolving from an operational‐level focus to a holistic business process approach for maximizing value recovery, this study synthesizes operational‐level research to develop a practical framework for RL disposition decision‐making.
Logistics case study based research: towards higher quality
Authors: da Mota Pedrosa Alex , Näslund Dag , Jasmand Claudia 
Published: March 2012

PurposeThis paper aims to assess the quality of the case study based research approach as documented in articles published during the past 13 years, based on a synthesis of indicators for the quality criteria truth‐value, transferability, and traceability.Design/methodology/approachContent analysis of 134 case study‐based articles published in six leading logistics and supply chain management (SCM) journals between 1998 and 2010 is used to assess and evaluate the quality of the case study‐based research approach as documented in these publications.FindingsThis research provides an overview of the quality of the case study‐based research approach. Results show that the quality is generally low, supporting the ongoing, but empirically unsupported criticism on the quality of case study‐based research. The results also highlight which specific aspects authors and reviewers need to address to ensure high quality of the case study‐based research approach in published articles.Research limitations/implicationsThis study is limited to the analysis of published articles in six logistics and SCM journals. Further research should investigate different journals in logistics and other disciplines, and the relationship between the rigor of case study based research and its contribution to the field.Practical implicationsThe findings give guidance to authors and reviewers in developing articles with a high‐quality case study‐based research approach and help reviewers and readers to evaluate the quality of the described approach.Originality/valueThe paper verifies the validity of ongoing claims for more rigor in case study‐based research and identifies areas of improvement.
Variational iteration method for Hirota‐Satsuma coupled KdV equation using auxiliary parameter
Authors: Mohammad Mehdi Hosseini Said , Tauseef Mohyud‐Din Syed , Ghaneai Husain 
Published: March 2012

PurposeThe purpose of this paper is to apply He's variational iteration method (VIM) coupled with an auxiliary parameter, which proves very effective to control the convergence region of approximate solution.Design/methodology/approachThe proposed algorithm is tested on generalized Hirota‐Satsuma coupled KdV equation.FindingsNumerical results explicitly reveal the complete reliability, efficiency and accuracy of the suggested technique.Originality/valueIt is observed that the approach may be implemented on other nonlinear models of physical nature.
Forced convection in a channel with transverse fins
Authors: Yang Min‐Hsiung , Yeh Rong‐Hua , Hwang Jen‐Jyh 
Published: March 2012

PurposeTo make the finned exchanger light and compact, the design of optimized fins has become increasingly important nowadays. The purpose of this paper is to present a numerical investigation on forced convection in a horizontal parallel plate channel with inline transverse fins on channel walls.Design/methodology/approachThrough the use of a stream function vorticity transformation, solution of the transformed governing equations for the system is obtained using the control‐volume method with non‐uniform grid. The extrapolated‐Jacobi scheme was used to solve the finite‐difference equations.FindingsFor fins with fixed fin volumes, the array fins of optimum aspect ratios which dissipate maximum heat transfer in a parallel‐plate channel are obtained. For these optimum fins, it shows that the first fin is the shortest and the height of the rest of fins increases along the downstream direction of the channel. In addition, the optimum aspect ratio of a fin increases with Reynolds number and fin spacing but decreases with thermal conductivity ratio and entrance length with other parameters fixed.Originality/valueThis is the first paper devoted to the exploration of the optimized fin array in a forced convective channel, considering heat conduction in the fins and heat convection in the fluid simultaneously.
Extended homogenous mathematical transport model for thermo dynamical surge analysis
Authors: Biluš Ignacijo , Predin Andrej 
Published: March 2012

PurposeThe purpose of the paper is numerical simulation and experimental analysis of a cavitation operating regime in a centrifugal water pump. The main goal is to extend the mathematical model to be able to predict the phenomena where thermodynamic process is controlled by an hydrodynamic flow pattern.Design/methodology/approachThe mathematical model is being extended and used for numerical simulation of an unstable operating regime in a water pump. Numerical simulation results were compared to thermal imaging system visualisation and flow variables measurements results.FindingsThe presented approach increases the system stability. The model can be used for simulation of system instabilities that involve not just the pump characteristics but those of the complete piping system. Modified turbulence model including compressibility effects lead to reliable simulation results of pump unsteady cavitation behaviour.Research limitations/implicationsThe research was limited to an homogenous cavitation transport model based on the additional transport equation approach. The validation results are connected to a single commercial radial water pump geometry and the numerical domain size is limited by computer capability.Originality/valueThe work extends the application of an homogenous cavitation model to the complicated flow regime using advanced turbulence modelling. The re‐entrant jet behaviour in a rotating pump is modelled successfully. The work adds the value of numerical simulation models to engineering problems in fluid machinery.
Exp‐function method for solitary and periodic solutions of Fitzhugh‐Nagumo equation
Authors: Tauseef Mohyud‐Din Syed , Khan Yasir , Faraz Naeem , Yıldırım Ahmet 
Published: March 2012

PurposeThe purpose of this paper is to apply exp‐function method to construct generalized solitary and periodic solutions of Fitzhugh‐Nagumo equation, which plays a very important role in mathematical physics and engineering sciences.Design/methodology/approachThe authors apply exp‐function method to construct generalized solitary and periodic solutions of Fitzhugh‐Nagumo equation.FindingsNumerical results clearly indicate the reliability and efficiency of the proposed exp‐function method. The suggested algorithm is quite efficient and is practically well suited for use in these problems.Originality/valueIn this paper, the authors applied the exp‐function method to obtain solutions of the Fitzhugh‐Nagumo equation and show that the exp‐function method gives more realistic solutions without disturbing the basic physics of the physical problems.
Numerical investigation of flow instability in shock tube due to shock wave‐contact surface interactions
Authors: Amir Al‐Falahi , Yusoff M.Z. , Yusaf Talal , Ahmed Diyar I. 
Published: March 2012

PurposeThe purpose of this paper is to perform a computational fluid dynamics (CFD) simulation that is able to reveal what is happening for the shock wave generated by high speed flow test facility and to develop deeper understanding of all parameters which affect the shock wave velocity profile and pressure and temperature histories inside the facility.Design/methodology/approachTwo dimensional time accurate Euler solver for shock tube applications was developed to simulate the flow process inside the shock tube. To ensure the ability of the CFD code to capture shocks, rarefaction waves and contact discontinuity and to produce the correct pressure, temperature, density and speed profiles, the code has been validated using two verification approaches. First, the code results have been compared to the Sod's tube problem (exact solution). Second, the code solution is compared with selected experimental measurements for a certain diaphragm pressure ratio.FindingsResults presented in this paper show that after diaphragm rapture and when the shock did not reflect yet, the flow is symmetry and uniform in y‐direction. As the shock wave reflects from the tube end it will move to the left and interact with the discontinuity surface and the flow no longer symmetry. Results also show that two‐dimensional modeling of the high speed flow test facility is an effective way to obtain facility performance data. Although this paper focused on UNITEN's facility, the CFD code is generic and may be applied to other facilities. The present code showed good capability to provide the x‐t diagram successfully. From this diagram one can determine the useful duration (for this case it is about 10 ms), which is quite comparable compared to other facilities. It can be concluded, based on the agreement with the analytical results, that the numerical formulation for the inviscid part of the solver is valid.Originality/valueThis paper performs a CFD simulation that is able to reveal the shock wave behavior at high speed flow test facility.
Does advertising matter to store brand purchase intention? A conceptual framework
Authors: Levy Shalom , Gendel‐Guterman Hanna 
Published: March 2012

PurposeThe hottest trend in retailing is the emergence of “premium” store brands. Though store brands are treated as important players in grocery store strategies, many retailers prefer price over quality and often prefer to invest in store promotion, while neglecting brand advertising. This paper's aims are to propose a conceptual framework, integrating advertising‐related psychographic factors which will be empirically tested.Design/methodology/approachData were collected through a survey of 206 participants randomly recruited among adult grocery shoppers. The study employs a factor analysis method following path analysis using AMOS 17 and structural equation modeling (SEM), based on the maximum likelihood approach.FindingsThe results show the salience of creating a strong and sustainable store brand through advertising and innovation. A store brand's perceived quality was found to be the most important factor in predicting store brand purchase intention, and advertising was found to have an indirect effect on perceived quality, shaped through extrinsic cues and novelty lovers' tendency variables.Practical implicationsRetailers are advised to change their promotional budget's allocation. Along with their in‐store promotions, retailers should invest more heavily in advertising their store brand and offering innovation, in order to build a strong and sustainable brand. The costs of advertising could be compensated by a growth of the total store sales and the store's gross margin.Originality/valueThe originality of this study lies in the conceptual framework proposed to examine the importance of building a strong store brand through advertising and innovation from a psychographic point of view.
The role of emotional aspects in younger consumer‐brand relationships
Authors: Hwang Jiyoung , Kandampully Jay 
Published: March 2012

PurposeThis study aims to investigate the roles of three emotional factors (self‐concept connection, emotional attachment, and brand love) in the context of younger consumer‐luxury brand relationships.Design/methodology/approachThe main data collection was done via a self‐selected online survey of a representative group of younger consumers. Data analysis was performed with structural equation modelling and multidimensional scaling.FindingsThree emotional factors enhance younger consumers' brand loyalty, but the strength of the impact varies. Emotional attachment has the strongest impact on brand loyalty, followed by self‐concept connection and brand love. Self‐concept connection increases brand love as well as emotional attachment. The result of perceptual mapping shows different perceptions of the luxury brands in younger consumers' minds.Research limitations/implicationsGeneralizability needs to be established with a wider range of younger consumer groups. The insights on younger consumers' brand relationships help brand managers devise effective brand management strategies.Originality/valueThis study is the first attempt to identify the importance of emotional aspects in younger consumer‐brand relationship. The current study extends branding literature by shedding lights on the roles of emotional factors in brand management, which also help brand managers.
A longitudinal and cross sectional study of the impact of usage‐based attributes on used product price advertisements
Authors: Estelami Hooman , Raymundo Carlo Francis V. 
Published: March 2012

PurposeThe growing volume of consumer transactions in used products markets has given rise to strategic decisions made by sellers in the amount of information disclosed on usage‐based attributes – product attributes that quantify the degree by which a product has been used. This paper seeks to address this issue. Based on the phenomenon referred to as the dilution effect, it is proposed that sellers would have less desire to disclose usage‐based attribute information in product advertisements for older products. The effects of usage‐based attributes on asking prices of used products are also examined and profiled across time and contrasted across three countries: Britain, Canada, and the USA.Design/methodology/approachUsed product advertisements were obtained for 1995 (USA) and 2010 (USA, Canada, and Britain). The ratio of ad content dedicated to usage‐based attributes was then computed and profiled across various conditions, and variations were tested using statistical methods.FindingsThe results indicate that a dilution‐based strategy, whereby usage‐based product information is less likely to be disclosed for older products, was evident in 1995 as it was in 2010. Furthermore, cross‐country variations were observed in the use of this strategy.Research limitations/implicationsThe research presented can be expanded to cover other product categories where used products are exchanged and usage‐based attributes constitute a fundamental consumer consideration in such exchanges. The research can also be extended to cover a wider range of countries for analysis.Originality/valueThis paper extends traditional pricing theory to consider the effects of usage‐based attributes on used product prices and associated consumer communications. Given the growth in the volume of consumer transactions in used product markets, this line of inquiry is relevant not only from an academic perspective but can also inform public policy and potential regulatory measures.
The effectiveness of newsletters in accountants' client relations with small business managers
Authors: Stone Gerard 
Published: March 2012

PurposeThe purpose of this paper is to evaluate the effectiveness of one of accounting practitioners' most widely‐used client relations techniques. By evaluating the effectiveness of the newsletters that accountants provide to small business managers, the paper critically assesses their role in contributing to accountants' overall strategy for developing relations with their substantial small business manager client base.Design/methodology/approachSemi‐structured interviews were conducted with ten accountants who have provided newsletters to small business clients. The interviews were motivated by the results of a questionnaire administered to a sample of small business managers. The interview findings offer valuable insights into accountants' rationale for providing newsletters to their small business clients and accountants' assessment of the effectiveness of newsletters as a client relations technique. Analysis of the findings is informed by media richness theory.FindingsThe findings indicate that, despite their apparent popularity amongst professional accounting firms, newsletters are an ineffective method for developing relations with accountants' small business manager clients. The effectiveness of accountants' newsletters is diminished by the generic impersonal nature of the newsletter content that managers of small firms cannot relate to their own circumstances and by newsletters' technical accounting and tax content that small business managers have difficulty understanding.Originality/valueThe paper contributes to redressing a gap in research regarding the effectiveness of newsletters in accountants' relations with the economically significant small business sector, while better informing practitioners' development of their advisory relationship with small business managers. Rapidly emerging social media alternatives to the widespread practice of distributing newsletters to facilitate relations with small business clients are introduced as an emergent phenomenon.