bluuebunny/crossref_metadata_2025_split huggingface dataset:
Re‐imagining the users' experience
Authors: Kim Wu Somaly , Lanclos Donna 
Published: August 2011

PurposeThe purpose of this paper is to describe the process and work undertaken by the library anthropologist and the Usability Task Force (UTF) for reconfiguring the library's physical and virtual spaces to meet the educational needs and expectations of users, including students, faculty, and community patrons.Design/methodology/approachThrough formal usability studies and ethnographic research, the paper describes the process and work undertaken by the library anthropologist and the UTF.FindingsThrough surveys, focus groups observation data were obtained about the current study and web habits of undergraduates and faculty.Originality/valueThis paper presents an ethnographic approach to policy development and implementation to re‐orient the physical and virtual library environments at a large research library. Libraries and library administrators will find value in the policies established and processes outlined for the development of user‐centered learning spaces.
Information literacy in learning landscapes: flexible, adaptable, low‐cost solutions
Authors: Kammerlocher Lisa , Couture Juliann , Sparks Olivia , Harp Matthew , Allgood Tammy 
Published: August 2011

PurposeThe purpose of this article is to describe the rapidly changing learning landscapes academic libraries are facing using a case study of Arizona State University. Flexible, adaptable and low‐cost solutions are available for libraries who find themselves in a diverse learning landscape coupled with economic challenges.Design/methodology/approachThis case study provides details of the processes for implementing low‐cost alternatives to creating, managing and disseminating learning objects.FindingsLow‐cost solutions can give libraries an important information literacy presence within the university learning landscape. Locally managed learning object repositories can be implemented with minimal fuss and facilitate faculty and student in a wide range of academic programs access to library learning content.Practical implicationsHow to manage learning content in a local learning objects repository to maximize access, use and reuse for faculty, students and librarians. This article describes an option for implementing a learning object repository with few fiscal and personnel resources.Originality/valueOnline information literacy on a budget is within reach for many academic libraries by tapping into the potential of free or low‐cost web resources for creating and managing learning content.
Progressive LGBTQ reference: coming out in the 21st century
Authors: Mehra Bharat , Braquet Donna 
Published: August 2011

PurposeThe purpose of this paper is to present an exploratory practice‐based framework that identifies strategic goals, objectives, and activities for each of the five areas of modern‐day reference, namely – access to electronic resources, user instruction, library commons, outreach liaison, and virtual reference – with a focus on meeting the needs of lesbian, gay, bisexual, transgendered, and questioning (LGBTQ) individuals during the coming out process.Design/methodology/approachThe paper highlights findings for progressive reference services in the twenty‐first century based on qualitative studies and action research conducted by two openly gay library and information science professionals in the University of Tennessee‐Knoxville during the period 2005‐2011.FindingsFindings reveal elements of the proposed framework geared towards meeting the needs of LGBTQ patrons during the five phases of coming out – self‐recognition, sharing with other LGBTQ people, telling close friends/family, positive self‐identification, and integration of LGBTQ identity.Originality/valueMinimal research has been done involving reference services for LGBTQ patrons. This paper's original value is in its extended vision of traditional reference that focused solely on information provision to a more encompassing conceptualization and implementation that designs, delivers, and assesses reference services in a community engagement context to develop fair and equitable services for LGBTQ patrons.
Evaluating the impact of learning space
Authors: Ramsden Bryony 
Published: August 2011

PurposeThe purpose of this paper is to find a method to analyse the impact of learning space on learning behaviour and, in particular, learning support, using the context of a university library.Design/methodology/approachA method was created based partially on pre‐/post‐occupancy evaluation methods used in other institutions, and partially on methods utilised by the library on other occasions, gathering qualitative and quantitative data from staff observations, desk enquiries and student use. The method was tested at the University of Huddersfield Library and Computing Centre following extensive refurbishment.FindingsThe method overall was deemed successful, but was problematic due to lack of student engagement.Research limitations/implicationsResearch was conducted at one university only, so can be considered either a starting point for further research, or as a toolkit for other universities to utilize.Practical implicationsEnsuring full understanding and engagement of students via academics would increase potential of the method for understanding learning behaviours and utilisation of the library.Originality/valueThe paper assesses what impact library usage and potentially newly observed learning behaviours made on library staff.
Information literacy instruction for satellite university students
Authors: Nicholson Heather , Eva Nicole 
Published: August 2011

PurposeThe purpose of this paper is to describe how librarians at the University of Lethbridge Library recently undertook a pilot project to deliver information literacy to satellite campus students using Skype. Distance delivery of post‐secondary education is on the rise; this creates unique challenges for academic libraries who strive to meet the resource and instructional needs of students.Design/methodology/approachThis case study outlines the literature review and environmental scan the authors took before deciding to teach their distance education students via Skype, and looks at the successes and challenges of their pilot.FindingsSkype has some limitations as an instructional delivery tool; however, for the purpose of this pilot study proved fairly successful and a good “first step” for distance information literacy delivery.Practical implicationsReaders will learn from the authors' experience, getting ideas and tips on how to conduct information literacy classes for distance students.Originality/valueThis paper is of value to those librarians who must teach distance students, providing them with ideas on low‐cost and low‐tech solutions.
A locational analysis of academic library computer use
Authors: Weessies Kathleen W. 
Published: August 2011

PurposeThe purpose of this paper is to measure, characterize and correlate relationships between spaces within an academic library and the amount of use they receive from patrons.Design/methodology/approachLogin data gathered from computers were analyzed spatially using AutoCAD and ArcGIS to characterize the relative popularity of each computer. The login data were correlated to each computer's proximity to the entrance, a picture window, its printer, quantity of neighboring computers, and service points.FindingsDescriptive statistics reveal high usage of computers close to the entrance and close to service points. The strongest relationship of all was with a combination of attractors rather than any one attractor. Other measures were less closely correlated with usage, with proximity to window having little to no correlation. These hypotheses merit further study.Originality/valueUnderstanding the use of technology in library spaces is important to inform future facility planning to meet patron needs.
Perceived pay communication, justice and pay satisfaction
Authors: Day Nancy E. 
Published: August 2011

PurposeAlthough some research shows that positive outcomes occur when workers understand how their pay is determined, little is known about the dynamics of how pay communication affects pay satisfaction. This research proposes that the relationships between pay communication and pay satisfaction exist because justice perceptions mediate them. Pay communication is of particular interest to managers of public sector organizations, where many aspects of the pay system are in the public domain, and without adequate communication, may be easily misunderstood by workers. The purpose of this paper is to discuss these issues.Design/methodology/approachThe study consists of a sample of 384 employees of a Midwestern public university in the USA who completed two questionnaires. Structural equation modeling is used.FindingsPay communication has both direct and mediated relationships with pay satisfaction (satisfaction with pay level, benefits, pay raise, and pay administration). Distributive justice accounts for more variance in all pay satisfaction dimensions than procedural justice. Interpersonal and information justice are essentially unrelated to pay satisfaction.Research limitations/implicationsThe sample over‐represents women, non‐minorities, and workers with long‐service records. Results may not be generalizeable to other organizational contexts, particularly to private sector organizations.Practical implicationsPerceived pay communication predicts not only pay satisfaction, but also perceptions of organizational justice. In turn, justice's mediation is critical to enhancing satisfaction with pay. Organizations should carefully design and implement pay communication programs.Originality/valueFirst, the relationships between perceived pay communication and pay satisfaction are shown to be, in part, based on justice perceptions. Second, issues of pay communication have rarely been studied in US public sector organizations, which require open pay systems. Third, this paper presents improvements in measures and other methods over past research in pay communication.
Understanding employment relationship in Indian organizations through the lens of psychological contracts
Authors: Krishnan T.N. 
Published: August 2011

PurposeMost research on employment relationship has been done on the Anglo‐Saxon context, the results of which may not be totally valid for India. The emerging employment relationship in India is best viewed through the lens of psychological contracts. Psychological contract has significant influence on valuable workplace outcomes. This paper seeks to propose a model for understanding employment relationship through the concept of psychological contracts.Design/methodology/approachWith the help of published case studies in the Indian context and based on social exchange theory, this paper proposes a model wherein trust mediates the relationship between the perception of breach of the psychological contract and HR systems.FindingsAs more and more employees come under non‐unionized workforce, the non‐formal aspects of employment through the lens of psychological contracts becomes an important lever to manage employment relationships. The model presented in this paper suggests that depending on the HR system an organization adopts, the perception of breach of psychological contract gets affected. Based on the notion of consistency of HR practices, it is argued that HR systems across organizations form two archetypal extremes and each of these give rise to a different perception of breach of psychological contract.Originality/valueAs HR managers are faced with a range of choices in implementing HR systems, it becomes difficult to narrow down the available options. This study would provide some guidelines to do so, by highlighting the process through which HR systems impact the perception of breach of psychological contracts and the resulting employment relationship.
What do tattoo artists know about HRM? Recruitment and selection in the body art sector
Authors: Timming Andrew R. 
Published: August 2011

PurposeThe purpose of this paper is to explore the recruitment and selection procedures employed in the body art sector.Design/methodology/approachQualitative interviews were conducted with the owners/managers of eight body art studios located across the USA and the UK.FindingsThe results suggest that recruitment and selection in the body art sector is characteristically informal and instinctive. It was also found that the use of formal methods of recruitment and selection in one of the case studies appeared to enhance difficulties in attracting and retaining talent.Practical/implicationsThe research corroborates the argument that smaller firms employ HRM strategies that are distinct from larger firms. But, more importantly, it also suggests that firm size could be a red herring in light of the various other factors that simultaneously influence HR service delivery.Originality/valueThis paper explores HRM practices in a hitherto unstudied sector of the economy. It also adds another layer of complexity to the academic debates surrounding HRM in small‐ and medium‐sized enterprises.
Third‐party logistics providers in Spain
Authors: Núñez‐Carballosa Ana , Guitart‐Tarrés Laura 
Published: August 2011

PurposeCompanies consider logistics outsourcing for strategic reasons, and build close‐knit relationships with third‐party logistics (3PLs) providers. The purpose of this paper is to analyse logistics outsourcing in Spain from the viewpoint of 3PLs.Design/methodology/approachThe paper suggests three propositions and conducts a case study of four 3PLs in Spain, chosen because of their market coverage and their range of services.FindingsThe results identify the main reasons why companies choose to outsource logistics, what kind of relationship they build with providers, and how much involvement in the management of their supply chain they seek from providers.Practical implicationsMost companies in Spain continue to outsource mainly on the basis of costs, and do so tactically. However, the option of developing an alliance with a 3PL provider is not always more economical, as cost reduction is due more to optimisation of the supply chain than to outsourcing itself. Based on the experiences of the four 3PLs providers under analysis, the paper makes a set of recommendations for senior management in the sector.Originality/valueThe research helps to fill an existing gap in the study of logistics outsourcing in Spain because it analyses logistics outsourcing from the perspective of the 3PLs provider and not from the viewpoint of the outsourcing organisation, as the vast majority of the studies conducted in Spain have done to date.
ILLiad and the new brand of ILL service in the University of Edinburgh
Authors: Lobban Marjory 
Published: August 2011

PurposeThe purpose of this paper is to describe the introduction of ILLiad at the University of Edinburgh and its wider impact.Design/methodology/approachThe paper provides a hands‐on description by a practitioner of an interlibrary loans (ILL) system new to the UK.FindingsThe paper finds that the introduction of ILLiad has not halted the decline in ILL but has opened the library up to international resource sharing to a significant extent.Originality/valueThis is the first description published of the introduction of ILLiad into the UK.
No fate but what we make? Current trends and challenges in the UK document supply community
Authors: Johnson Gareth J. 
Published: August 2011

PurposeThis paper seeks to provide a practitioner‐based review of the broad issues, challenges and opportunities that currently exist within the UK document supply sector.Design/methodology/approachThis paper is based on a survey and personal discussions with individuals across the sector, backed up by a literature review and background research.FindingsCurrently, there are a number of areas of particular concern facing UK interlenders. Most interlenders in the UK are experiencing a reduction in patron requests, and an upswing in direct requests from other libraries. Other challenges include the reduction in funding and subsequent impacts on services, the lending of electronic documents restricted by rights management software and licences, as well as the opportunities and potential threats offered by open access resources. Finally there seems to be a need to demonstrate effectively to senior management the value of interlending services to patrons.Originality/valueThe paper provides an overview of developments in interlending within the UK sector by a current practitioner and service manager.
The Rethinking Resource Sharing Initiative: education, advocacy and inspiration for libraries
Authors: Posner Beth , Simpson Evan 
Published: August 2011

PurposeThe purpose of this paper is to communicate the Rethinking Resource Sharing Initiative's goals and activities to an international audience of librarians concerned with using best practices and technology to make library resource sharing more responsive to user needs.Design/methodology/approachThe paper provides a descriptive analysis explaining the Rethinking Resource Sharing Initiative's mission and the activities it employs to fulfill it.FindingsThe paper explains how the activities of the Rethinking Resource Sharing Initiative contribute to improving the delivery of library information services.Originality/valueThe paper provides examples of innovative strategies, programs and activities designed to advocate for, inspire, and enable successful resource sharing.
Demand‐driven cooperative collection development: three case studies from the USA
Authors: Austin Booth H. , O'Brien Kathleen 
Published: August 2011

PurposeThis paper aims to ask how best to integrate cooperative and demand‐driven collection development in order to simultaneously lower costs, create efficiency, reduce redundancy, increase the range of accessible materials and satisfy patron demand.Design/methodology/approachBy means of example, this paper outlines ways in which the University at Buffalo Libraries are merging demand‐driven collection strategies with cooperative collection development and the rationale behind combining the two approaches.FindingsThis paper presents an analysis of three demand‐driven cooperative collection development programs describing the opportunities and challenges posed by such a combination and future directions in demand‐driven collaborative programs.Originality/valueThe paper provides insight into the structure and implementation of academic and multi‐type library demand‐driven cooperative collection development programs with possible applications for other library consortia.
Improving job fit for mission workers by including expatriate and local job experts in job specification
Authors: Manson Jennifer M. , Carr Stuart C. 
Published: August 2011

PurposeInternational development policy proposes that reducing poverty depends on alignment of international aid projects with local priorities, which would imply a role for local as well as expatriate job experts in job selection processes. This paper aims to explore whether person‐job “fit” with both local and expatriate job specification relates to work performance indicators.Design/methodology/approachMission organizations and their individual workers play an influential role in poverty reduction projects. In Study I, N=70 host nation missionaries, i.e. local job experts (n=22), expatriate mission leaders (n=25) and expatriate mission workers (n=23) provided mean panel ratings of the importance of SHL's Universal Competencies, alongside religious values, for mission jobs. In Study II, N=130 individual expatriate mission workers also provided ratings of the same set of competencies for mission jobs and rated themselves on these competencies. Each individual worker's profile was assessed for “fit” with competencies identified by the panels in Study I. Individuals were also measured on the criteria of job satisfaction, work engagement and satisfaction with life.FindingsFrom Study I, we learned that local and expatriate ratings differed significantly, indicating different job criteria, as policy suggests. In Study II, degree of fit with local and expatriate priorities each predicted significant amounts of variance in job satisfaction, engagement and life satisfaction. Hence at an everyday behavioural level, alignment with local job experts' perspectives on required competencies played a role in aid worker motivation.Originality/valueWhilst recognising the limits of self‐report, this paper applies fit theory to poverty reduction projects. Discussed are the findings' relevance for psychological theory, methods and interventions in poverty reduction work.
Women in self‐organized groups at work: do they promote agency and reduce poverty?
Authors: Schein Virginia E. , Marsella Anthony J. , Wiesenfeld Esther , Sánchez Euclides , O'Neill Berry Mary , Reichman Walter 
Published: August 2011

PurposeThis paper aims to reflect on the work of Virginia E. Schein and her paper “The functions of work‐related group participation for poor women in developing countries: an exploratory look.”Design/methodology/approachProfessor Schein traveled to Nicaragua, to lower‐income settings, where she observed and recorded the experiences of women working in self‐organized groups, and used those observations to argue to the profession generally that self‐organized groups of women, however marginal the work itself, can be instrumental in developing the key sense of agency, and self‐efficacy. These are basic capabilities; the stuff of the Millennium Development Goals.FindingsFor this special issue, therefore, the authors have made Schein's 2003 study a focal point. To set the context they asked Dr Schein to reiterate the rationale for the research, and provide a brief overview of the original observations. To help expand the debate on gender, work and poverty reduction, the authors have asked noted colleagues to provide a series of Commentaries on the original article.Originality/valueWomen, especially those raising children alone, are among the poorest of the poor in developing and more developed economies. Research that is applicable and relevant to their work‐related concerns can and should be a larger part of worldwide efforts to reduce poverty. Organizational psychology has much to contribute to those long‐overdue efforts.