bluuebunny/crossref_metadata_2025_split huggingface dataset:
How can educational technology facilitate student engagement with online primary sources?
Authors: Lindquist Thea , Long Holley 
Published: July 2011

PurposeThe authors received a grant to develop a digital educational tool to facilitate student engagement with online primary sources. Students and faculty were interviewed prior to developing the tool's specifications to ensure a user‐centered focus. This research paper seeks to report the results of a user needs assessment that explored students' use of primary sources and their learning preferences, as well as faculty's pedagogical goals for student work with primary sources.Design/methodology/approachFaculty, graduate, and undergraduate students enrolled in humanities courses at the University of Colorado at Boulder were interviewed to help guide the development of this tool. The interview transcripts were analyzed to uncover several key findings.FindingsThe results of the user needs assessment suggest that primary sources have great potential to excite students' enthusiasm and enhance their learning experiences; however, these materials present several challenges that prevent students from using digital primary‐source collections to the fullest extent. Educational technology may be able to help students overcome these difficulties, but only if the technology is easy‐to‐use and designed to support faculty's pedagogical goals.Research limitations/implicationsThis study employed a semi‐structured interview methodology to collect the relevant data. Its central research questions could be explored in greater depth using other user‐centered design methodologies, such as artifact and task analyses.Practical implicationsThis research will be used to inform the development of a digital educational tool for student use with primary sources.Originality/valueThis study contributes to the growing body of research on user needs for effective work with online primary sources in university‐level humanities education.
Usability testing of VuFind at an academic library
Authors: Denton William , Coysh Sarah J. 
Published: July 2011

PurposeThe purpose of this paper is to present the findings of an academic library's implementation of a discovery layer (VuFind 1.0 RC1) as a next‐generation catalogue, based on usability testing and an online survey.Design/methodology/approachUsability tests were performed on ten students (eight undergraduates, two graduates), asking a set of 14 task‐oriented questions about the customized VuFind interface. Task completion was scored using a simple formula to generate a percentage indicating success or failure. Changes to the interface were made based on resulting scores and on feedback and observations of users during testing. An online survey was also run for three weeks, to which 75 people responded. The results were analyzed, compared and cross‐tested with the findings of the usability testing.FindingsBoth the usability testing and survey demonstrated that users preferred VuFind's interface over the classic catalogue. They particularly liked the facets and the richness of the search results listings. Users intuitively understood how to use the deconcatenated Library of Congress Subject Headings. Despite the discovery layer's new functionality, known journal title searching still presents a challenge to users and certain terms used in the interface were problematic.Practical implicationsIt is hoped that the findings will assist implementers of VuFind and other next‐generation catalogues to improve their own systems. The questions add to the body of knowledge about usability testing of library catalogues.Originality/valueNo previous papers have been published documenting VuFind usability testing. Not only will the findings be relevant, not just to VuFind, but they will also add to the growing body of literature on next‐generation catalogues.
Scaling of input forms by a simple pair comparison approach
Authors: Held Theo , Fischer Patrick , Schrepp Martin 
Published: July 2011

PurposeThis paper aims to introduce and demonstrate a method that supports design decisions in an easy and practicable way.Design/methodology/approachComplete paired comparison is a well‐established scaling method for ratio‐scaling sets of stimuli. This method is well‐proven for scaling variants of user interface designs. The paper demonstrates how the method can be applied to input forms, for example search masks of a library catalogue.FindingsThe investigation shows that paired comparison is well applicable for interfaces used in library systems and results are presented of the comparison that are relevant for the design of catalogue searches. Major aspects are influences of visual design, vertical alignment of (search‐) fields, and vertical spacing of form elements.Originality/valueSince the method can be used without much (technical) effort, a theoretically quite complex approach can be used also by persons not familiar with psychometric scaling techniques.
Orientation using visual storytelling and the cloud
Authors: Harrington Micki , Ditkoff Jennifer , Young Kara 
Published: July 2011

PurposeThe purpose of this paper is to describe how library orientation is given on this college campus to reduce library anxiety and normalize the usage of the library.Design/methodology/approachOrientation was delivered using a multimodal presentation. Librarians created a three segment session using an MTV cribs style video with a library tour, polling technology hosted in the cloud and visual storytelling.FindingsIncoming freshmen and transfer students in the library orientation left with the impression of the library as a welcoming space that is frequently used by all students at college.Practical implicationsThis information will enable academic libraries to plan a similar library orientation session to first year students.Originality/valueThe paper highlights the poster presentation given at the Association of College and Research Libraries' biennial conference held in Philadelphia on 30 March‐2 April. This information will enable academic libraries to plan a similar library orientation session to first year students.
“We know no such profession as a university teacher”
Authors: Brailsford Ian 
Published: July 2011

PurposeThe historical study aims to trace moves towards professionalising university teaching in the era of post‐war expansion in higher education using the University of Auckland, New Zealand, as the specific case study.Design/methodology/approachThe historical analysis draws from published papers and original documents chronicling the state of teaching abilities in New Zealand in the late 1950s and 1960s and also draws from the University of Auckland's own archives.FindingsUniversity teaching by the early 1970s was no longer a private matter. Facing greater accountability from the New Zealand government and university students over the quality of teaching, New Zealand universities responded by creating professional development units to enhance the teaching capabilities of their academic staff.Originality/valueThis case study adds to the emerging histories of higher education academic and staff development units in Australasia and the United Kingdom. It demonstrates the growing realisation amongst academics, students and policy makers in the 1960s that lecturers could not be entirely left to their own devices given the potential harm poor teaching could have on student performance.
Locating curriculum integration within the historical context
Authors: Dowden Tony 
Published: July 2011

PurposeThis study seeks to trace the development of curriculum integration and related curricula designs in state schools in Aotearoa/New Zealand (NZ) during the “New Education” era (1920s‐1940s).Design/methodology/approachThe mixed historical/theoretical analysis draws on primary and secondary data.FindingsThe paper concludes that largely forgotten designs for curriculum integration developed in the 1920s‐1940s in NZ are similar in intent to the student‐centred “integrative” model of curriculum integration and may usefully inform the contemporary discourse in NZ concerning best practice on middle schooling for young adolescents (approximately ten to 14 years old).Research limitations/implicationsThe study provides an additional point of entry towards theorising and re‐evaluating the history of progressive education in NZ.Originality/valueThis study provides historical/theoretical context for recent interest in curriculum integration in NZ, particularly in relation to middle schooling and to student‐centred pedagogies.
A network perspective on business models for emerging technology‐based services
Authors: Palo Teea , Tähtinen Jaana 
Published: July 2011

PurposeThis study seeks to identify the generic elements of a business model in the field of technology‐based services and uses those elements to build a networked business model. A networked business model reflects a situation when it is impossible for a single company to govern all the relevant resources and activities needed in developing, producing, and marketing technology‐based services.Design/methodology/approachThe empirical part of the paper presents a qualitative futures study that employs the Delphi method and scenario planning.FindingsThe paper presents a framework describing the core elements of a networked business model, and shows how it can be applied in developing business model scenarios for technology‐based services.Originality/valueBy examining the business model from a network perspective, the study creates conceptual tools for both researchers and managers to describe, plan and develop future business models.
Satisfaction, inertia, and customer loyalty in the varying levels of the zone of tolerance and alternative attractiveness
Authors: Wu Li‐Wei 
Published: July 2011

PurposeEmpirical studies investigating the antecedents of customer loyalty typically focus on satisfaction. This study aims to develop and test a more comprehensive model of the antecedents of customer loyalty, including satisfaction and inertia. In addition, this study also considers how the effects of satisfaction and inertia on customer loyalty vary with differing levels of the zone of tolerance (ZOT), and how these are likely to change due to customers' alternative attractiveness.Design/methodology/approachHierarchical moderated regression analysis was used to test the hypotheses.FindingsThe results show that a wider level of the ZOT strengthens the positive effect of inertia on customer loyalty, while also reducing the positive effect of satisfaction. The results also indicate that the negative moderating effect of the ZOT on the relationship between satisfaction and customer loyalty will reduce as alternative attractiveness increases. In contrast, the positive moderating effect of the ZOT on the relationship between inertia and customer loyalty will reduce as alternative attractiveness increases.Originality/valueThis study is a first attempt to integrate the ZOT to determine the relative importance of satisfaction and inertia in determining customer loyalty. In addition, this study suggests that customers with higher perceptions of alternative attractiveness are more likely to experience changes in the influence of the ZOT on their loyalty decisions.
Performance measurement and the UK emergency ambulance service
Authors: Wankhade Paresh 
Published: July 2011

PurposeThe purpose of this paper is to assess the performance measurement in the UK NHS ambulance service documenting various unintended consequences of the current performance framework and to suggest a future research agenda.Design/methodology/approachThe paper reviews the literature on ambulance performance targets and documents several unintended consequences of the current performance system through an in‐depth case study analysis based on interviews with Trust staff and policy experts along with observation of performance review meetings in the chosen Trust. Ethical approval for the study was obtained from a local NHS research ethics committee.FindingsSignificant unintended consequences of the ambulance performance targets based on response times have been systematically documented, which are likely to put the target under spotlight, especially that of the eight‐minute response. The current policy focus to reform the eight‐minute target by making it more stringent has the potential of jeopardising the reform agenda based on developing clinical skills of the paramedics and introducing clinical management in the service.Practical implicationsThe paper makes an objective assessment of the sustainability of the current policy framework and identifies future lines of enquiry for further research.Originality/valueThis paper makes an original contribution in identifying and documenting the disjuncture between stated and unintended consequences of ambulance performance measurement, which will be of value to academics, practitioners and policy makers.
International trends in HRM in the public sector: reform attempts in the Republic of Georgia
Authors: Common Richard 
Published: July 2011

PurposeThe overall purpose of this paper is to explore the limits of HRM in public sector organisations, within the context of international public management. The cultural basis of HRM, derived chiefly from North America and Western Europe continues to underpin public sector HR reforms, aided and abetted by the international institutions. The paper seeks to begin with an overview of the impact of wider public sector reform on HR practice by briefly exploring the limitations of orthodox HRM in a public service setting. However, the main argument of the paper aims to follow the conceptual position that an understanding of the institutional and cultural contexts is required before attempting HRM‐type reforms.Design/methodology/approachThe author visited the Republic of Georgia in 2008 to work with the Public Service Commission on HRM reforms in central government. Thus, the paper presents the illustrative case of Georgia, which is both a transitional state and susceptible to Western ideas regarding public service reform. The case of Georgia is derived from observation, documentary analysis and correspondence from the Georgian Civil Service.FindingsThe paper found that, despite the acceptability of HRM and the desire by public officials to promote HRM‐based reforms, deep politicisation of the administrative system provided considerable implementation problems.Research limitations/implicationsThese took the form of lack of academic literature on Georgia, lack of resources to conduct further in‐depth interviews with key officials and difficulty of applying HR to the public sector in post‐Communist/transitory countriesPractical implicationsThe findings suggest that alternative approaches to HRM reform will be required in similar institutional contexts to that of the Republic of Georgia.Originality/valueThe paper challenges the popular notion of international convergence around “universally applicable” models of HRM in countries such as the Republic of Georgia, where the post‐Soviet legacy provides significant resistance to any reform momentum, HRM‐based or otherwise.
The effects of perceived funding trends on non‐profit advocacy
Authors: Silverman Robert Mark , Patterson Kelly L. 
Published: July 2011

PurposeThis paper seeks to examine executive directors' perceptions of the relationship between access to funding and an organization's programmatic and advocacy activities.Design/methodology/approachThis study is based on data from a national survey of executive directors of non‐profit advocacy organizations in the USA. The organizations were selected because they served minority and disadvantaged groups, and were heavily reliant on public funding.FindingsThe findings indicate that several factors are associated with how organizations balance their programmatic and advocacy activities. They include dependence on public funding, constituencies served, and perception of funders. Despite evidence for institutional pressures to reduce advocacy activities, the results indicate that such activities are sustainable in organizations with a strong individual donor base. In essence, a stable source of grassroots resources can counter institutional pressures to reduce advocacy.Research limitations/implicationsThis study focuses on a specific subgroup of advocacy organizations. Although it offers insights into their perceptions, the findings do not necessarily reflect more general perceptions.Social implicationsThe findings enhance understanding of impediments to non‐profit advocacy that stem from trends in public funding and regulations related to non‐profit lobbying and advocacy activities. The findings also enhance understanding of the extent to which the influences of the emerging non‐profit industrial complex are offset by traditional grassroots support for non‐profit advocacy.Originality/valueThis paper adds to the body of research on non‐profit decision making in relation to the balance between programmatic and advocacy work. It adds to the understanding of how organizations interface with larger institutions in society and the constraints that institutional ties entail.
The performance of intellectual capital
Authors: Murthy Vijaya , Mouritsen Jan 
Published: July 2011

PurposeThis paper aims to analyse the relationship between intellectual capital and financial capital using a case study. This makes it possible to discuss how intellectual capital is related to value creation with a degree of nuance that is absent from most statistical studies of relationships between human, organisational, relational and financial capital.Design/methodology/approachThe paper uses a case study of a firm that invests in intellectual capital in order to develop financial capital. It traces the relationship between intellectual capital elements and financial capital via interviews. This allows the development of a nuanced account of the performance of intellectual capital. This account questions the universality of the linear model typically found in statistical studies. The model makes it possible to show how items of intellectual capital not only interact but also compete.FindingsRelationships between intellectual capital and financial capital are challenging to specify because they are complementary rather than causal. Financial capital is not only an effect but also an important input because the development of intellectual capital takes place through the firm's budgeting processes.Research limitations/implicationsThe findings suggest future development of accounts of the role and performance (strength) of intellectual capital be developed around imaginative, perhaps recursive and certainly dynamic, statistical models and/or more inclusive case studies of the various elements that influence the development and transformation of intellectual capital.Originality/valueThe case study suggests that investments in intellectual capital happen in the context of many other investments. Bounded by the budgeting process, intellectual capital has no separate agenda and therefore, intellectual capital investments compete with other types of investments.
After the holiday
Authors: Butt Maggie 
Published: July 2011

PurposeThis poem aims to capture the sense of being overwhelmed when returning to work after a vacation.Design/methodology/approachThis is a free‐verse poem, reflecting both the modernity of the theme and the undisciplined sense of disorder. However, it is arranged in couplets that perhaps resemble waves running in across sand.FindingsThe use of the sustained metaphor of a tsunami‐like tide suggested the story of King John (of England) and the loss of his jewels. Imagining the horses and spears gave additional vigour to the language about the sea.Originality/valueThis poem aims to take a fresh angle on a universal experience.
Serving as magistrate at the French Cour des comptes
Authors: Morin Danielle 
Published: July 2011

Purpose
– This paper seeks to investigate the work performed by French Cour des comptes magistrates as part of performance audits. The research objective is to understand who the magistrates are, what they do, how they do what they do, how they perceive their role, what authority they feel they can claim, and how, through performance audits, they try to influence the way the organisations they visit are run.

Design/methodology/approach
– In addition to 35 interviews conducted with Court magistrates (based on a semi-structured interview questionnaire) and non-participant observation, public documentation was analysed. To understand how magistrates perform their tasks at the Court, basic theories on influence processes and theories on decision making developed by Herbert A. Simon were applied.

Findings
– After exploring the universe in which magistrates of the French Cour des comptes operate, it appears that their undertaking of performance audits has engendered a host of competing visions: the transition to modernity has to occur. The Court presents itself officially as a supreme audit institution but it acts as a grand corps de l
'
État (senior branch of the Civil Service). Magistrates come to the Court of their own accord and make every effort to avoid being viewed as control professionals. The Court openly positions itself as a “judge of management”, wishing to impose its jurisdictional authority on activities that are essentially professional in character. A migration from traditional roles is observed: the role of the Court as a critic of the Administration has been sidelined. In addition, the magistrates claim to be judges when they are in the ambit of the Court, but shed this role for that of “catalysts of change” when they interact with representatives of the organisations audited.

Research limitations/implications
– The research is based on a detailed analysis of a specific context. This may limit the wider applicability of the findings. However, the data gathered from the French experience could be useful for other supreme audit institutions (SAIs) whose status is equivalent to that of the Court, or whose mandate has expanded in the past decade.

Originality/value
– This study lifts the veil on the performance audit practice at one of the numerous supreme audit institutions. In addition, the French context has received scant attention from researchers.