bluuebunny/crossref_metadata_2025_split huggingface dataset:
And … it's gone: the economics of South Park's Margarita (housing bubble) episode
Authors: DiIorio Peter , Block Walter E. 
Published: February 2012

PurposeThe purpose of this paper is to analyze South Park's take on the causes of the recession and the housing bubble.Design/methodology/approachThe essay describes the events in the South Park episode and compares them to the respective events of the recession and the housing bubble.FindingsThe authors found that the creators of South Park, albeit only a cartoon, were amazingly accurate in their assessment of the real world issues concerning the recession and the housing bubble.Research limitations/implicationsThe recession was caused by the Federal Reserve System artificially lowering interest rates, which led to malinvestments in round about directions (housing); this was exacerbated by HUD, CRA, Fannie, Freddie and other governmental subsidies, regulations which also led to the overbuilding of housing. Further research should delve into these causes of the difficulties.Practical implicationsThe South Park episode, and this paper, serve as an example of what not to do.Originality/valueSouth Park has been written by libertarians who are sympathetic to Austrian economics. The paper traces out this thesis with regard to the Margarita episode which deals with the housing bubble and its contribution to the present recession.
Other customers in a service encounter: examining the effect in a restaurant setting
Authors: Kim Namin , Lee Moonkyu 
Published: February 2012

PurposeThe purpose of this paper is to identify how the mere presence of other customers in a service encounter influences customers' evaluations of restaurant services.Design/methodology/approachPhenomenological interviews were used to reveal the dimensions of other customers and to develop hypotheses on the moderating variables that influence the effect of other customers. A scenario‐based experiment was used to test the hypotheses.FindingsThe analysis reveals that “other customers” is a multidimensional construct consisting of number, age, gender, appearance, attire, and public behavior. Also, the importance of each dimension varies according to situational variables such as evaluation stages (pre‐ versus post‐encounter stages), the context of a visit (task‐ versus recreational‐orientations), and the quality‐related risks (high versus low).Practical ImplicationsThe study provides a rationale for service providers to strategically manage their customers. It also gives guidelines of how customers should be “managed”.Originality/valueThe present study is meaningful in the sense that it is one of the first empirical studies which concentrated on the passive role (mere presence) of other customers in a service encounter. The dimensions of other customers and the moderating variables revealed are expected to stimulate further research in the area.
Explanations: if, when, and how they aid service recovery
Authors: Bradley Graham , Sparks Beverley 
Published: February 2012

PurposeThis study aims to investigate if, when, and how the use of four different types of explanations affect customer satisfaction after a service failure.Design/methodology/approachThe study used written scenarios of a hypothetical service failure to manipulate explanation type, failure magnitude and compensation offered. Participants were randomly assigned to read and respond to one version of the scenario, whilst imagining they were the customer experiencing the service failure.FindingsThe paper finds that explanation type, explanation quality, failure magnitude and compensation each had significant effects on customer evaluations. Explanation type and explanation quality interactively affected the extent to which customers were satisfied with service recovery: Apologies and excuses yielded higher satisfaction levels than did justifications and referential accounts but only when the explanations were perceived to be of high (vs low) quality. Specific types of attributions and forms of justice were shown to mediate the effects of three of the explanation types.Practical implicationsThe study shows that customer evaluations following service failure vary with the type of explanation provided. Service firms need to provide an explanation in such circumstances, preferably a high quality excuse or apology, and need to understand the “process variables” that determine whether the explanation will satisfy aggrieved customers.Originality/valueThis is one of very few studies that have compared the efficacy of different types of explanations in service situations. The research sheds light not only on what types of explanations work best, but also on how they have their effect.
Fan identification, Schadenfreude toward hated rivals, and the mediating effects of Importance of Winning Index (IWIN)
Authors: Dalakas Vassilis , Phillips Melancon Joanna 
Published: February 2012

PurposeThe purpose of this paper is to explore potential negative outcomes of high fan identification as well as to identify the causal mechanism or mediator by which high identification may result in such negative responses.Design/methodology/approachA scale development process was used to develop a new mediating construct for the fan identification literature, the Importance of Winning Index (IWIN). Structural equations modeling was used to analyze the surveys.FindingsThe IWIN construct represents a new and distinct construct from fan identification. Additionally, IWIN mediates the relationship between fan identification and negative outcome behaviors, thus serving as an explanatory mechanism of when fan identification can produce negative behaviors (in this study Schadenfreude, or wishing ill/harm on rivals).Research limitations/implicationsA student sample and limitation to one context of negative outcomes leaves opportunities for future research to assess the generalizability of these results across various populations and contexts.Practical implicationsSchadenfreude is manifested toward a variety of targets associated with a rival team, including the team's sponsors. Companies should be cautious when selecting what teams they sponsor so that they do not alienate potential consumers who are fans of rival teams. Moreover, the study raises important ethical and social responsibility issues with broader implications suggesting that sports organizations need to promote strong identification among their fans in a responsible manner.Originality/valueThis article is one of few studies that addresses the adverse effects of a highly identified fan/customer base and extends the identification literature by introducing a new variable (IWIN) that mediates the relationship between identification and negative outcomes.
Resourcing for post‐disaster reconstruction: a comparative study of Indonesia and China
Authors: Chang Yan , Wilkinson Suzanne , Potangaroa Regan , Seville Erica 
Published: February 2012

PurposeThere is a need to understand resourcing issues when reconstructing the built environment in a post‐disaster situation. The purpose of this paper is to determine the resourcing difficulties that are likely to face the international practitioners in post‐disaster reconstruction by identifying and comparing the factors that affected resource availability following natural disasters in Indonesia and China respectively.Design/methodology/approachThe research methodology included field‐based questionnaire surveys, semi‐structured interviews and observations. A comparative analysis was used to extract similarities and differences with regard to resourcing approaches in Indonesia and China.FindingsDespite the different resourcing approaches adopted in Indonesia and China in their recovery from large‐scale disasters, there are common issues facing post‐disaster reconstruction stakeholders, including competence of the implementing agencies, capacity of transportation, governance and legislation, and market conditions. Specifically, community‐related housing features played a dominant role in donor‐driven resourcing practice in post‐Indian Ocean tsunami reconstruction in Indonesia, whereas factors related to project control and management primarily contributed to resourcing performance of Chinese reconstruction specialists following the Wenchuan earthquake.Research limitations/implicationsTo solve resourcing problems, countries need to create an enabling environment and build institutional capacity. The cross‐cultural comparative analysis encourages policy makers and practitioners to exchange experiences from recent recovery operations.Originality/valueThe paper illustrates the infrastructural and institutional weaknesses that hindered effective resource procurement during post‐disaster reconstruction in Indonesia and China. The research findings show common areas in need of improvement in other disaster prone countries, along with the issues to be addressed in the donor‐led or contractor‐led resourcing practice in the two studied countries.
Community‐based monitoring for flood early warning system
Authors: Abon Catherine C. , Primo C. David Carlos , Tabios Guillermo Q. 
Published: February 2012

PurposeThe purpose of this paper is to integrate the proactive role of communities and the use of flood modeling in the implementation of a flood early warning system.Design/methodology/approachManual rain gauges were installed in 20 houses of volunteers living within the Bicol River basin to monitor rainfall. Rain information is sent twice daily via SMS message to a receiving computer. The received data are used to run a basin model that was developed in HEC‐HMS, which converts precipitation excess to overland flow and channel run‐off.FindingsDifferent watershed models were developed for different rainfall events. Geomorphic analysis using 3 s SRTM Digital Elevation Model (DEM) processed in a GIS platform was also done to refine the overland flow. The derived hydrographs were used in the HEC‐RAS hydraulic model which has as main output threshold values for the rain‐flood relationship.Research limitations/implicationsAlthough SRTM DEM that was used for the geomorphic analysis was sufficient for the purpose of the study, higher resolution DEMs can further improve the mapping of spatial extent of flood areas.Practical implicationsThe results are used for the forecast of flood and the timely issuance of flood bulletins.Originality/valueThis study is the first to incorporate the involvement of the community in establishing a flood early warning system. The method can also be used as a prototype for other flood models in other parts of the country.
Integrated model combined land‐use planning and disaster management
Authors: Wang Jieh‐Jiuh 
Published: February 2012

PurposeThe frequency with which hazards turn to disasters is soaring. Besides the factor of climate variation, errors of decision making during planning are the critical factors. Hence, the purpose of this paper is to focus on exploring the relationship between land use planning, development, and disaster management.Design/methodology/approachThis study takes hazardscape as the basis of a dialogue platform for land use planning and disaster management. The first portion of this study is to discuss the needed disaster management items in the planning process through thematic analysis; the second portion is to construct the relationship between disaster management and land use planning by the paired comparison method.FindingsThis study proposes the model for integrating planning and disaster management as the foundation of interdisciplinary collaboration. The phase of site choosing and assessment is the most critical point for starting the works of disaster prevention. The major works includes all‐hazard identification/hazardscape analysis and physical vulnerability: damage potential assessment.Practical implicationsThis model is helpful to apply to land‐use decision making for evaluating the issues concerning disasters, and avoiding the increasing loss of lives and property. As the next step, attributes of people and environments and assessment techniques from different disciplines can also be included in the model, to achieve the ultimate goal of an environment.Originality/valueShould disasters strike despite all relevant measures, the associated planning programs monitored and reviewed to enable necessary adjustments.
Student councils: a tool for health promoting schools? Characteristics and effects
Authors: Griebler Ursula , Nowak Peter 
Published: February 2012

PurposeParticipation is a core value for health promoting schools. Student participation at schools is often implemented in various forms of councils. The aims of this article are to summarise the effects of student participation in student councils, to show who benefits most and to discuss characteristics that make student councils effective.Design/methodology/approachThe article is based on a recently conducted systematic literature review. Nearly one third of all included cases were dealing with student participation in the form of student councils. The authors conducted a qualitative analysis of the diverse effects and characteristics of student councils.FindingsEffects of student participation in student councils can be categorised into personal effects on students, effects on interactions and on the school as an organisation. Students actually participating in councils, i.e. the student representatives, benefit most in terms of personal effects (e.g. increasing life skills, self‐esteem, developing democratic skills) and in terms of improvements in peer relationships or student‐adult relationships. All students benefit from improvements in the physical or social environment of the school. The characteristics that potentially make student councils successful concern the council composition, election procedures of representatives, positions and procedures and frequency and timing of council meetings, communication between council and the student body or other actors, the decision‐making power of the council, supportive school context and training of councillors and staff.Originality/valueThis is the first systematic synthesis of research conducted on effects of student participation in student councils. The article discusses the potential of student councils for strengthening the whole‐school approach to health promotion.
What do health‐promoting schools promote?
Authors: Simovska Venka 
Published: February 2012

PurposeThe editorial aims to provide a brief overview of the individual contributions to the special issue, and a commentary positioning the contributions within research relating to the health‐promoting schools initiative in Europe.Design/methodology/approachThe members of the Schools for Health in Europe Research Group were invited to submit their work addressing processes and outcomes in school health promotion to this special issue of Health Education. Additionally, an open call for papers was published on the Health Education web site. Following the traditional double blind peer review process, nine submissions were accepted for publication. Five of these are selected to be published in this issue and the rest will be published in a future issue of the journal.FindingsThe five articles in this issue take a comprehensive approach to health promotion in schools and reflect on the related processes and outcomes. Although diverse in focus and research methodology, the five contributions all emphasise that the question about the outcomes of the health‐promoting schools cannot, and should not be limited to narrowly defined health outcomes achieved through single health‐promotion interventions. Directly or indirectly the articles reiterate the idea that health promotion in schools needs to be linked with the core task of the school – education, and to the values inherent to education, such as inclusion, democracy, participation and influence, critical literacy and action competence in relation to health.Originality/valueThis special issue endorses the idea that health promotion in schools would do well to reconnect with the traditions of educational theory and to develop innovative forms of educational practices and interventions in the face of complex societal challenges concerning health and health promotion. It can be beneficial for stakeholders who work towards school based health promotion, assisting them in bridging the gap between health and education sector.
Bank regulation, governance and the crisis: a behavioral finance view
Authors: Grosse Robert 
Published: February 2012

PurposeThe purpose of this paper is to analyze the 2008‐2009 financial crisis using a behavioral view, and suggest changes in government policy and company governance to deal with the key behavioral problems.Design/methodology/approachBehavioral elements of the crisis are identified and explained, intermediaries involved in the crisis are reviewed, and both financial institution strategies and public policies are presented to deal with each element.FindingsThe behavioral view of the financial market points out that over‐optimism, anchoring, hubris and herd behavior are human attributes, and that future crises involving excessive credit extension will occur because of such non‐rational behavior. Responses to these elements of the crisis focus on four points: overconfidence related to rising home prices; inability of the market to channel participant behavior in sustainable directions; inadequate financial institution management due to hubris and herd behavior; and inadequate regulation due to regulatory capture and information gaps.Practical implicationsPolicymakers must see that no policy can eliminate future crises, so they should focus on designing responses to the behaviors of market participants. Raising levels of capital adequacy will help convince the market that the environment is safer, but ultimately new crises will occur anyway. Policy should aim to pre‐establish responses to those future asset price bubbles and market‐failure conditions. Practitioners must recognize the realities of overconfidence and herd behavior, to design better management that will constrain overextension of credit and excessive risk‐taking.Originality/valueA behavioral view has not previously been applied systematically to explain the crisis and to develop responses to it.
Does CEO duality affect corporate performance? Evidence from the US banking crisis
Authors: Carty Robert , Weiss Gail 
Published: February 2012

PurposeThe global financial crisis of 2008 raises many governance questions regarding the roles and responsibilities of executives and board members. Simultaneously, CEO duality in the USA and elsewhere has come under renewed scrutiny because of the perceived loss of checks and balances and resultant abuse of power. The authors suggest that the financial crisis presents a unique opportunity to explore the effects of, and attitudes, to CEO duality. The purpose of this paper therefore is to investigate whether CEO duality is associated with bank failure and whether bank regulators, as can be expected, are opposed to CEO duality.Design/methodology/approachThe authors investigated the correlation between CEO duality and publicly traded banks in the USA that received Federal bailout funds, using available databases, and investigated bank regulators' attitudes to CEO duality using a series of structured interviews.FindingsNo correlation was found between bank failure and CEO duality. However, a strong correlation was found between bank ownership and receipt of Federal bailout funds in that publically owned banks were far more likely to have received bailout funds than banks which were privately owned. Surprisingly, it was also found that Regulators accepted CEO duality for several reasons and have no agenda to limit it.Practical implicationsThe results suggest that CEO duality is a less significant issue factor in corporate management than suggested by many previous researchers and policy makers. This has clear implications for governance, regulation and legislation.Originality/valueThis study is the first to investigate the relationship between bank performance and CEO duality. The authors' results suggest that whilst there may be many good reasons for limiting CEO duality, the key measure of adverse effects on corporate performance in this sector is not one of them.
Private action as a remedy against market manipulation in the USA
Authors: Alkhamees Ahmad 
Published: February 2012

PurposeThe purpose of this paper is to examine the appropriateness and effectiveness of using the right of private action against perpetrators of market manipulation.Design/methodology/approachThe author examines legislation in the USA, which gives victims the right to pursue private legal action against market manipulators, and discusses the eligibility criteria that plaintiffs have to meet before they are allowed to pursue private proceedings.FindingsIn spite of the importance placed on private claims by courts, regulators and legal firms in the USA, research has shown that relying on this type of redress alone, is fraught with difficulties as it may not be appropriate in a modern day economic climate, because the doctrines of the law of tort, such as reliance and causation, are ill‐suited to the impersonal nature of financial market trading. Common law tort has placed obstacles in the way of effective private civil action, making it inconvenient for those wishing to pursue this route to do so.Practical implicationsThe study concludes that private action can work as a secondary or tool against market manipulation, but it cannot replace or reduce the power of public enforcement.Originality/valueThe study examines in detail the experience of the USA in using private action as a remedy against perpetrators of market manipulation. It discusses the eligibility criteria that plaintiffs have to meet before they are allowed to pursue private proceedings. It addresses the question of whether other countries such as the UK should use private enforcement against market manipulation.
The effects of violating banking regulations on the financial performance of the US banking industry
Authors: Jamal Zeidan Mohamad 
Published: February 2012

PurposeThe purpose of this paper is to examine the effects of corporate illegality on financial performance within the banking industry, in order to assess whether the regulatory framework is effective in curbing violations.Design/methodology/approachThe operating performance of 84 publicly traded US banks that were subject to enforcement actions from US regulatory authorities over a 20‐year period were examined. Performance of each violating bank was analyzed several quarters after each violation and compared to a performance benchmark of non‐violating competitors.FindingsContrary to prior studies that show a negative effect of illegality on performance, the results of this investigation failed to show any significant and sustained effect of enforcement actions. This could be due to the unique situation of the banking industry. Nevertheless, the degree of impact depended on firm attributes, as smaller and riskier firms were affected more than others.Research limitations/implicationsThe paper is restricted to the US market, which is characterized by a special regulatory framework. Future research could investigate the issue in other markets. Also, this study does not differentiate with respect to the type of violation or seriousness of offense. Future studies could control for those issues.Practical implicationsThe results of this study shed some insight on the effectiveness of regulations in the banking industry and suggest that regulators and policy makers should tighten‐up the sanctions and speed‐up the process.Originality/valueThis paper differs from other studies that investigate the effect of illegality on financial performance by focusing on a single and highly regulated industry that has unique characteristics.