bluuebunny/crossref_metadata_2025_split huggingface dataset:
Neuroscience and talent
Authors: Hills Jan 
Published: April 2012

PurposeThis article aims to describe three examples of findings in neuroscience that can inform the execution of talent strategy.Design/methodology/approachThis viewpoint article is prepared by an independent writer, who offers their expertise on the intersections between neuroscience and talent management.FindingsNeuroscience research explains how we can better implement talent strategy and why adopting certain policies will get the business better results.Practical implicationsBy applying the ideas in the article, talent leaders can be more successful in executing their talent strategy and meeting business goals.Originality/valueThis article offers an insight into how neuroscience can be applied to business practice in order to aid talent management and development
Meta‐analysis of the impact of the research setting on conflict studies
Authors: Poitras Jean 
Published: April 2012

PurposeThe purpose of this paper is to determine the importance of research setting in conflict research design. Research studies conducted in a university setting were compared to other research conducted in workplaces.Design/methodology/approachA meta‐analysis of 28 related papers was conducted to compute effect sizes of the linkages between task conflict, relationship conflict, satisfaction and performance. The impact of the research setting (i.e. university vs workplace) as a moderator was also tested.FindingsThe research setting was found to be a significant moderator of the linkage between task conflict and satisfaction, task conflict and performance as well as relationship conflict and performance. In each case of moderation, the effect sizes were much greater when research was conducted in the workplace than in a university setting.Research limitations/implicationsThe findings suggest that research conducted in a university setting likely underestimated the impact of conflicts on the level of satisfaction and the degree of performance as compared to research conducted in a workplace setting.Practical implicationsThe author proposes that more conflict studies should be conducted in a field setting. In addition, it is proposed that such studies include more often satisfaction and related variables in research design.Originality/valueThe majority of conflict research is conducted in a university setting (e.g. students doing a project for credit), under the assumption that the setting is a fair approximation of the workplace. The present study shows that this assumption might not be true.
Relationship conflict in supervisor‐subordinate dyads:a subordinate perspective
Authors: Ismail Kiran M. , Richard Orlando C. , Taylor Edward C. 
Published: April 2012

PurposeThis paper aims to offer insights regarding antecedents and consequences of relationship conflict in supervisor‐subordinate dyads, regardless of the demographic characteristics of the dyads. The authors explain the causes and outcomes of relationship conflict utilizing an affective approach, and suggest that factors such as moods, values, and situational context play an important role in influencing relationship conflict and its outcomes – intention to quit and trust in supervisor.Design/methodology/approachThe authors surveyed 200 employees of multiple companies in the greater Atlanta, Georgia area. They utilized hierarchical regression, (with the inclusion of two‐ and three‐way interaction terms) to test their hypotheses and interaction effects.FindingsNegative mood and positive mood interacted to impact the level of relationship conflict experienced by subordinates. Subordinates' collectivism values strengthened the impact of the positive mood‐negative mood interaction on relationship conflict. Mentoring and supervisor‐subordinate dyad tenure moderated the relationship conflict to outcomes associations.Originality/valueThe study goes beyond traditional relational demography research in order to offer new insights and perspectives on the causes and outcomes of relationship conflict at different hierarchical levels from an affective approach, specifically, moods theory. Since relationship conflict is an inevitable process, an understanding of antecedents and consequences of the conflict can allow managers to be better equipped to create a healthy work environment.
The impact of cross‐cultural dynamics on change management
Authors: Kirsch Christina , Chelliah John , Parry Warren 
Published: April 2012

PurposeThe purpose of this paper is to introduce a proprietary survey instrument – “ChangeTracking Survey®” – which measures employees' perceptions of organizational change and captures their experiences during the course of change management in their organizations.Design/methodology/approachThe authors present an empirical study of employees involved in change management projects in 146 organizations situated in 27 countries across a variety of industries, nationalities and languages, using robust statistical analysis. Hofstede's work is used as a foundation for understanding cross‐cultural differences in organizations from across the world.FindingsThe paper finds significant differences in certain characteristics of change projects between different nationalities.Practical implicationsThe findings present new and recent knowledge of the cross‐cultural dynamics in change management projects, which would prove useful to change managers throughout the world.Originality/valueThis research is recent and is extensive in its examination of the effects of national cultures on change management initiatives internationally.
An empirical evaluation of management and operational capabilities for innovation via co‐creation
Authors: Reay Paul , Seddighi Hamid R. 
Published: April 2012

PurposeThe aim of this study is twofold: to evaluate empirically the incidence of co‐creation activities; and to identify company characteristics that enable capabilities for innovation via co‐creation.Design/methodology/approachThe study used a positivist research methodology that focused on data collection via a literature‐based designed questionnaire, followed by analyses of the collected data. This first stage study focused investigation on a sample of high turnover companies, the “Top 250 Companies” annual list published by Durham University Business School, operating in the North East region of England. Eighty complete questionnaires were returned, representing a response rate of 32 per cent.FindingsThe results of the survey indicated that co‐creation activities and capabilities were not extensive in the sample population. However, the companies that were strategically focussed on meeting the demands of individual customers were more inclined to have developed capabilities necessary for co‐creation activities. This finding supported the presuppositions for co‐creation identified in the literature. There was also evidence in the survey that indicated the need for the greater use of information and computing technology in business processes in the sample population, and the improvement of communications systems to enhance co‐creation activities and create value.Originality/valueThis is the first attempt to explore and quantify co‐creation activities in the UK across industry sectors, and to demonstrate how such analyses can be used to assist business growth and economic development.
Reason‐code based model to forecast product returns
Authors: Potdar Amit , Rogers Jamie 
Published: April 2012

PurposeThis paper aims to propose a method for forecasting product returns based on reason codes. The methodology uses two approaches, namely central tendency approach and extreme point approach, and is developed for the consumer electronics industry.Design/methodology/approachThe methodology presented here is based on the return reason codes (RC). The incoming returns are split into different categories using reason codes. These reason codes are further analyzed to forecast returns. The computation part of this model uses a combination of two approaches, namely extreme point approach and central tendency approach. Both the approaches are used separately for separate types of reason codes and then results are added together. The extreme point approach is based on data envelopment analysis (DEA) as a first step combined with a linear regression while central tendency approach uses a moving average. For certain type of returns, DEA evaluates relative ranks of products using single input and multiple outputs. Once this is completed, linear regression defines a correlation between relative rank (predictor variable) and return quantity (response variable). For the remaining type of returns the authors use a moving average of percent returns to estimate the central tendency.FindingsReason codes and consumer behavior in combination with statistical methods can be used to forecast product returns.Practical implicationsConsumer electronics retailers and manufacturers can effectively use this methodology to forecast product returns. This methodology effectively addresses and covers different product return scenarios.Originality/valueThis research paper shows the new way of forecasting product returns i.e. reason codes based forecasting by combining two approaches, namely extreme point approach and central tendency approach. Also, it shows a new way of translating the consumer behavior into meaningful data; that data can be fed to a model to forecast product returns.
Roadmapping the next wave of sustainable IT
Authors: Harmon Robert R. , Demirkan Haluk , Raffo David 
Published: April 2012

PurposeThis paper aims to explore the strategic dimensions and drivers of sustainable IT and roadmaps its likely development as a disruptive innovative force over the next decade as it moves beyond the datacenter and throughout the IT organization, the firm, markets, and society at large. Its purpose is to provide a comprehensive view of the emerging industry to inform sustainable IT strategy development and stimulate future research.Design/methodology/approachThis paper uses a qualitative three‐phase process to develop the technology roadmap for the sustainable IT industry. The phases are domain analysis, which features a comprehensive literature review and expert panel depth interviews; roadmap development, which involved two technology roadmapping brainstorming sessions; and follow‐up activity, to confirm roadmap session results with the expert panel.FindingsThe paper defines the emerging field of sustainable IT and its green IT and sustainable IT services dimensions. It identifies market segments, products and services, technologies, compliance and reporting requirements, organizational changes, and value migration and roadmaps a likely future landscape for the development of sustainable IT strategy.Practical implicationsDeveloping a sustainable IT strategy is a major issue for most organizations. Managers and researchers can use the results of this study to better understand the dimensions of sustainable IT and its likely future growth paths. Researchers will find the comprehensive approach to the topic useful for planning future technological innovations and determining their disruptive potential. Managers can use the results to benchmark their current situation and develop strategies for the next generation of sustainable IT service solutions.Originality/valueThis paper is the first to apply technology roadmapping to the emerging sustainable IT industry. It provides a strategic planning perspective of the future of the industry as it migrates from green‐IT strategies for reducing the costs and energy use of computing to sustainable IT services that hold the potential for transforming complex environmental and social responsibility problems into business opportunities.
A novel multi‐criteria decision‐making combining Decision Making Trial and Evaluation Laboratory technique for technology evaluation
Authors: Shen Yung‐Chi , Lin Grace T.R. , Tzeng Gwo‐Hshiung 
Published: April 2012

PurposeThis study aims to propose a hybrid technology evaluation process integrating the Decision Making Trial and Evaluation Laboratory (DEMATEL) technique and the analytic network process (ANP) with novel MCDM method for the organic light emitting diode (OLED) technology evaluation. The DEMATEL is used to detect and build the complex network relationship map (NRM) among dimensions/criteria. The ANP is employed to conduct the dependence and feedback among criteria and to decide the relative weights of the criteria by super‐matrix. The combination of DEMATEL technique and ANP with novel MCDM method is used to perform for constructing a technology evaluation structure.Design/methodology/approachThis study proposes a hybrid approach integrating the DEMATEL and the ANP to construct a technology evaluation and decision‐making model for OLED. Taiwan is a research base in this study. This is for the purpose of offering an example as to how a technology firm or even a country can evaluate or position certain emerging technology in the process of resource investment decision‐making.FindingsThis study suggests a hybrid technology evaluation approach integrating the DEMATEL technique and the ANP approach. When policy makers and R&D planners design R&D programs in emerging technology fields, the authors' proposed model can help to assess whether it is worth investing in the expected technology or not, for all concerned. Besides, using Taiwan's OLED as an example, this study has generated a conclusion comprising several strategic suggestions and managerial implications.Originality/valueThe whole approach developed by this study can serve as a reference to construct an evaluation framework to evaluate other technology fields in order to propose some guidance for R&D planning or strategy making in the industry applied the aimed technology. The weights distributed to the prospects and the problems can also serve as a reference of whether the R&D investment in the new technology is worthwhile for all concerned. Future research can adopt the approach proposed in this study to evaluate the worth of R&D investment in other targeted technologies.
Public health implications of healthcare‐associated infections
Authors: Tellez‐Marfin Anthony 
Published: April 2012

PurposeFrom the symposium keynote address, this paper aims to explore how healthcare‐associated infections (HAIs) have been transformed from being only a hospital concern to a much broader public health concern.Design/ methodology/ approachThe paper is a narrative review.FindingsHAIs have the characteristics that define issues as public health problems. As a result, public health departments can become important partners in the evolving hospital infection control field. However, whether all state health departments can afford to add HAI experts and whether current public health department HAI activities will be effective in preventing HAIs remain important questions.Practical implicationsPublic health agencies must be selective about focusing limited resources into areas where they can protect and improve the public's health; whether HAIs are such an area remains to be seen. Although HAIs have historically been the focus of hospitals and hospital‐based services, public health involvement has been mandated through state and federal legislation. In theory, the new mandate is appropriate; in practice, its impact and value need to be comprehensively assessed.Originality/valueThe interdisciplinary team required to evaluate HAI mandatory public reporting comprehensively needs to start from an understanding of the history and concepts underlying public health practice.
The US experience with mandatory public reporting
Authors: Birnbaum David 
Published: April 2012

PurposeFrom a perspective inside one of the most advanced of the state programs, this presentation aims to explore issues of whom are we trying to reach; what information are we trying to convey; when did this reporting start; where can anyone find reports; why are we doing this; and how does it work. This is, however, neither a typical consumer informatics problem nor a subject that public health is used to dealing with.Design/ methodology/ approachThe paper is a narrative review of personal experience.FindingsDespite achievements, there are fundamental knowledge gaps and unsubstantiated assumptions underlying mandatory public reporting. Research and better role delineation are urgently needed to optimize current choices and ultimately determine whether this is the most cost‐effective strategy among alternative prevention investments.Practical implicationsPublic health departments are in uncharted territory with this new area of activity, faced with fundamental knowledge gaps that potentially hamper chances of success. Perspectives explored in this part of the Universities Council Symposium help frame a research agenda and guide evolution of less advanced programs.Originality/valueThe Universities Council, established and coordinated by Washington State's HAI Program, is unique in taking an interdisciplinary approach to comprehensive examination of the unsubstantiated assumptions underlying mandatory public reporting.
State and federal legislative interests
Authors: Birnbaum David , Stricof Rachel 
Published: April 2012

PurposeThis paper aims to briefly describe the increasingly complex array of organizations influencing American healthcare‐associated infection (HAI) prevention efforts during the modern era of infection control.Design/methodology/approachThis paper is a narrative review.FindingsThe modern era of hospital infection control began in the 1950s, but received relatively little publicity until the dawn of the twenty‐first century. Since then, there has been a wave of unprecedented magnitude in individual state legislation mandates followed by a shift from state to federal agency activity. The resulting programs are in varying stages of development, ability, sustainability, and coordination.Practical implicationsMany government and healthcare entities are in uncharted territory with this new area of activity, facing challenges in having to coordinate work with many new and unfamiliar partners. Perspectives explored in this part of the Universities Council Symposium help by mapping out the various stakeholders in order to foster a research agenda through better understanding of powerful political players and their influence.Originality/valueThis is one of the first efforts to describe and map the evolving range of state and federal forces influencing hospitals' efforts to prevent healthcare‐associated infections.
The myth of “transferable skills” for senior executives – key lessons to be learned
Authors: Gray Harry 
Published: April 2012

PurposeThis paper aims to challenge the notion that senior managers and executives have a set of “transferable skills” that can be successfully ported from one type of organization to another and even within the same organization.Design/methodology/approachThe paper reflects on published information.FindingsThe paper calls for a different type of approach to developing senior managers and leaders that requires them to reflect on their own practice.Originality/valueThe paper draws the reader's attention to a potential underlying pattern in the failure of many senior appointments across different industry sectors.
Do non‐profit organizations ever really learn from their mistakes – or are they doomed to repeat them?
Authors: Santora Joseph C. , Sarros James C. 
Published: April 2012

PurposeThe aim of this article was to emphasize that board member failure to develop a succession plan places the organization in a precarious status quo mode, and thereby to help educate executive directors and board members about the need for an executive succession plan.Design/methodology/approachCase study methods were used to collect data presented in the case narrative.FindingsThe results of the authors' case study suggest that organizations that do not plan for executive succession events jeopardize their ability to pursue new opportunities.Research limitations/implicationsGeneralizability of a single case study may be a research concern despite its in‐depth investigation, analysis, and findings.Practical implicationsExecutive directors and board members must recognize the importance of an executive succession plan to ensure smooth transition from one executive to another.Originality/valueIn these complex times it is a strategic imperative that organizations are ready to address issues of uncertainty. An executive succession plan can help ensure organizational responses to changing internal and external environmental conditions.
Strategy in crisis: knowledge vacuum in practitioners
Authors: Dandira Martin 
Published: April 2012

PurposeThe purpose of this paper is to help organisations view strategy as a profession and something that needs training rather than something that is hard‐wired in executives when they are employed to top positions in organisations.Design/methodology/approachThe author conducted research in organizations and found that strategy is in a state of crisis and has hit on hard times, mainly because executives do not have knowledge in strategic management and organisations make assumptions when executives are employed that they are strategists.FindingsThe assumption that when executives are employed they can think and act strategically has been refuted by this study since executives have shown lack of knowledge of strategic issues.Practical implicationsMethods are provided for organizations so that they can reduce the vacuum in strategy practitioners.Originality/valueThis paper gives practical advice from situations in organizations and helps organizations to reduce the vacuum in strategy practitioners.
Six Sigma and leadership: some observations and agenda for future research
Authors: Suresh Subashini , Antony Jiju , Kumar Maneesh , Douglas Alex 
Published: April 2012

PurposeLeadership has for a long time been a topic that attracts the attention of both academics and practitioners. In spite of the extensive literature on leadership and very little literature on leadership in Six Sigma, there is almost a complete absence to explain how and what leadership characteristics are needed for successful implementation of Six Sigma initiatives. This paper aims to address this issue.Design/methodology/approachThis research adopts a triangulation method, however for the purpose of this paper; the focus is on a thorough review of literature.FindingsFrom an exhaustive literature review, this research has made some observations and developed an agenda for research. This is presented in the form of an integrated leader, leadership and Six Sigma framework in addressing organisation sustainability issues.Originality/valueThe developed integrated framework for the successful deployment of Six Sigma contributes to knowledge which is underpinned by robust literature review.