bluuebunny/crossref_metadata_2025_split huggingface dataset:
Exploring the effects of digital transformation from a dual (internal vs external) marketing management perspective
Authors: Sestino Andrea , Leoni Emanuele , Gastaldi Luca 
Published: June 2024

PurposeThis paper sheds light on the factors facilitating the digital transformation (DT) of companies, examining the empirical evidence according to a new and original dual lens: the internal and external marketing management perspective.Design/methodology/approachThrough an explorative research design based on semi-structured interviews, we investigate the perceptions of some managers involved in managing the DT of their own companies.FindingsThe findings, organized from an internal and external marketing perspective, show how DT requires efforts in nurturing: (1) its organizational and cultural nature; (2) new managerial skills and e-leadership. These factors activate DT as an accelerator of (3) production processes and service provision and (4) competitive strategies.Practical implicationsOur findings underscore critical practical implications for organizations embarking on a DT journey. Firstly, managers should prioritize creating a culture that encourages employees to embrace change and technology. Secondly, recognizing the importance of new managerial skills and e-leadership, managers need to invest in developing the expertise to effectively lead DT efforts. The related skills encompass digital literacy, change management and the ability to inspire and guide teams through the complexities of a DT.Originality/valueThis paper suggests that organizations should holistically approach DT, focusing on culture, leadership and strategic deployment of digital tools. The proposed dual lens offers a valuable and simple answer for academics and practitioners to effectively frame the internal dynamics and external factors shaping DT.
What kind of urban brand ecology attracts talent best? Grey configuration analysis of 98 Chinese cities
Authors: Dong Zhaohu , Jiang Peng , Dai Zongli , Chi Rui 
Published: June 2024

PurposeTalent is a key resource for urban development, and building and disseminating urban brands have an important impact on attracting talent. This paper explores what kind of urban brand ecology (UBE) can effectively enhance urban talent attraction (UTA). We explore this question using a novel grey quantitative configuration analysis (GQCA) model.Design/methodology/approachTo develop the GQCA model, grey clustering is combined with qualitative configuration analysis (QCA). We conducted comparative configuration analysis of UTA using fuzzy set QCA (fsQCA) and the proposed GQCA.FindingsWe find that the empirical results of fsQCA may contradict the facts, and that the proposed GQCA effectively solves this problem.Practical implicationsBased on the theory of UBE, we identify bottleneck factors for improving UTA at different stages. Seven configuration paths are described for cities to enhance UTA. Theoretically, this study expands the application boundaries of UBE.Originality/valueThe proposed GQCA effectively solves the problem of inconsistent analysis and facts caused by the use of a binary threshold by the fsQCA. In practical case studies, the GQCA significantly improves the reliability of configuration comparisons and the sensitivity of QCA to cases, demonstrating excellent research performance.
Financial accessibility and MSME’s labour productivity: evidence from developing countries
Authors: Kumarasamy Durairaj , Singh Prakash , Sharma Akhilesh Kumar 
Published: June 2024

Purpose
This study aims to re-examine the relationship between financial accessibility and performance of micro, small and medium enterprises (MSMEs) in developing countries using a large database.

Design/methodology/approach
This study uses cross-sectional firm-level data from the World Bank Enterprises Survey database collected under Wave II from 2006 to 2019. Controlled for firm level and country level factors, OLS and instrumental variable regressions have been used for analysis. Firm performance has been measured in terms of labour productivity.

Findings
The study observes a positive association between access to finance and MSME performance measured in terms of sales and value-added per worker. Along with firm characteristics (like size, age and managerial experience), country’s development level, institutional quality (i.e. corruption and regulations) and economic openness also impact MSMEs’ productivity.

Practical implications
Strengthening the financial system to allow the financial sector to meet the requirements of MSME finance is very important. Better access to external finance will enable MSMEs to invest in upgrading technology and expanding operations, thus improves their labour productivity. As the MSME sector is vulnerable to economic shocks, policies facilitating their access to formal credit during crises could strengthen resilience.

Social implications
Credit constraint to MSMEs is a multi-stakeholder problem. It requires a coordinated approach from MSME owners, financial institutions and policymakers to address it and enhance the credit flow to the MSME sector. Timely research inputs from academia, research institutions and think tanks may help assess MSMEs promotion policies and their revision if needed.

Originality/value
To the best of the authors’ knowledge, this is the first study that examines the effect of access to finance on the labour productivity of MSMEs in developing countries. Given the mixed results in the recent past between access to finance and firm performance, it highlights the critical role of financial accessibility in improving their labour productivity and thus enabling MSMEs to realise their full potential in developing countries.
Analysing the effect of mechanically recycled cotton fibres from pre-consumer wastes on mechanical and fastness properties of knitted fabrics
Authors: Sari Burak , Uzumcu Memik Bunyamin , Ozsahin Kubra 
Published: June 2024

PurposeThe study aimed to investigate the impact of mechanically recycled cotton fibres from pre-consumer waste, blended with virgin cotton at varying ratios, on the mechanical and fastness properties of knitted fabrics.Design/methodology/approachSingle jersey fabrics were produced using open-end rotor yarns with two different yarn counts, which were made from cotton blends obtained at three different mechanical recycled cotton blend ratios. The fabrics were then comparatively analysed for pilling resistance, bursting strength, dimensional stability, and fastness to perspiration, water, and rubbing. The investigations included fabrics made from 100% virgin cotton to determine the impact of mechanically recycled cotton fibres on the final fabric properties.FindingsIt was observed that using MR-CO at different ratios generally produced results similar to the usage properties obtained when using virgin cotton.Originality/valueThe study looked in detail at the effect of using mechanically recycled cotton (MR-CO) on the yarn properties and the mechanical and colour fastness properties of the fabrics produced using them. It was found that MR-CO has the potential to be an alternative fibre source to virgin cotton, not only mechanically but also in terms of colour fastness. Previous studies have commonly used MR-CO in fixed ratios or by incorporating various fibres into the blend. However, in this study, we determined the suitability of fabrics for their intended use by gradually increasing the MR-CO blend ratios and more clearly assessing the impact of MR-CO on fabric properties.
Does digital transformation foster carbon emissions reduction? Evidence from China’s manufacturing supply chain
Authors: Xu Ying , Jia Fu , Chen Lujie , Wang Yonggui 
Published: June 2024

PurposeScholars and practitioners have long debated carbon dioxide (CO2) emissions reduction via setting double-carbon goals of peak emissions and carbon neutrality in China. Our study, based on dynamic capability and resource dependence theory (RDT), explores whether digital transformation (DT) affects carbon emissions reduction (CER), and the role of operations and supply chain management (OSCM) factors in this relationship.Design/methodology/approachThe samples are constructed with 454 A-shared listed manufacturing firms with complete financial data from 2010–2021. Regression models with fixed effects are applied to estimate the potential parameters.FindingsWe find that DT promotes CER. The performance output of CER is strengthened when supplier concentration and customer concentration are high. In contrast, the performance output of CER is weaker when environmental uncertainty is high.Originality/valueThe findings of our study enrich the literature on CER in Chinese manufacturing firms and highlight DT and OSCM factors as important drivers influencing CER practices.
Does the media contribute to raising awareness of organ donation? Evidence from Brazil
Authors: Feldens Tallys Kalynka , Jacinto Paulo de Andrade 
Published: June 2024

PurposeBrazil has the second-biggest transplant system in the world. The organ donation rates, however, are still low. To persuade the population towards the theme, media interventions are broadcast regularly. This article analyses how media intervention in the form of advertising campaigns, telenovelas, and news can raise the rates of organ donations in Brazil.Design/methodology/approachWe obtained data from the Brazilian Association for Organ Transplantation (ABTO), the Brazilian Health Ministry (HM), the Brazilian Institute for Geography and Statistics (IBGE), Globoplay, and other media sources to build a panel with quarterly data from 2009 to 2019, by state. Then we used fixed-effect panel regression models with healthcare supply and demographics as control variables to ascertain the effect of the media variable on organ donations during this period.FindingsThe results indicate that media interventions can increase the number of effective organ donors by up to 1%. The coefficient of media interventions is significant and positive for telenovelas (95% C.I 0.156–0.164), and for news in the following quarter (95% C.I 0.108–0.232), not significant individually for contemporaneous news or government advertising campaigns.Social implicationsTelenovelas and news presentations are effective tools of awareness for organ donation. Empirically, media interventions in the form of telenovelas or news impact organ donation as much as improvements in the healthcare system and can diminish the mortality on the waiting list by 17%.Originality/valueThis is the first time that media coverage and organ donation campaigns are evaluated together using panel data analysis in Brazil.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-03-2023-0221
Rethinking privacy in the Internet of Things: a comprehensive review of consumer studies and theories
Authors: Tudoran Ana Alina 
Published: June 2024

PurposeThis study aims to analyze and synthesize literature on consumer privacy-related behavior and intelligent device-to-device interactions within the Internet of Things (IoT).Design/methodology/approachWe conducted a systematic review using Elsevier’s Scopus database, focusing on studies published in English from 2000 to 2023. The review targeted articles within selected social sciences and business disciplines, specifically concerning consumer behavior in IoT contexts.FindingsWe categorized the privacy literature into three thematic clusters: legislation and policy, business implications and consumer behavior. Within the consumer behavior cluster, our analysis indicates a shift from general Internet and e-commerce privacy concerns prior to 2016, toward issues related to advertising and policy between 2017 and 2018, and increasingly toward pronounced concerns in technological systems, particularly IoT, from 2019 onwards. We identify eight distinct areas of privacy concern within IoT and propose a framework that links antecedents and privacy concerns to subsequent attitudes and behaviors. This framework highlights varying patterns of information disclosure and bridges theoretical constructs with empirical research in IoT privacy.Originality/valueOriginality lies in enhancing the Antecedents-Privacy Concerns-Outcomes (APCO) macro-model by integrating diverse theoretical perspectives on technological and individual-specific antecedents, alongside privacy concerns and beliefs. This comprehensive integration enriches the framework, enabling it to predict and categorize consumer behavior in IoT environments more effectively. The revised model provides a robust tool for understanding privacy-related behavior within the IoT, significantly enriching its theoretical relevance and practical applicability.
Towards digital transformation and governance in the healthcare sector
Authors: Gupta Shivam , Modgil Sachin , Lopes de Sousa Jabbour Ana Beatriz , Laguir Issam , Stekelorum Rebecca 
Published: June 2024

PurposeOver the last two decades, most organizations have considered technologies to drive digital transformation, and the recent pandemic has brought significant changes in the healthcare sector. Therefore, this study explores the technological nexus in supporting digital transformation as a process to govern the healthcare sector more effectively.Design/methodology/approachThis study uses quantitative and qualitative methods to analyse the impact of ArogyaSetu (a health and wellness app) on India’s digital transformation process. The study involves 212 responses to understand how the app enables digital transformation and its impact on governance, healthcare systems and stakeholders. Additionally, 31 semi-structured interviews were conducted to validate the quantitative study’s findings.FindingsReferring quantitative part of research design, ArogyaSetu has had a positive impact on the digital transformation of India’s healthcare industry, which has in turn affected stakeholders and improved governance. Moreover, qualitative findings suggest that a governance system like ArogyaSetu can aid in the development of dynamic capabilities within the healthcare system and governance.Originality/valueThis study adds to our understanding of the digital transformation of healthcare by examining it through the lens of dynamic capability. In this framework, “sense” refers to the stakeholders, “seize” the healthcare system and “transform” governance. The study also provides practical implications for managers, academics and government administrators responsible for digital healthcare transformation.
Sectoral performance of Indian stock market during 1st and 2nd wave of COVID-19 pandemic: an event study analysis
Authors: Gupta Vishwas , Agarwal Pinky 
Published: June 2024

Purpose
Capital markets are the backbone of an economy. COVID-19 has created an unacceptable and unpredictable economic environment worldwide, resulting in a significant setback for securities exchanges. India also experienced two waves of this pandemic, which led to a significant downturn in the capital market.

Design/Methodology/Approach
Researchers have endeavored to study the impact of the first and second waves of COVID-19 on the performance of various sectoral stocks in India. The performance of selected sectoral indices of the Bombay Stock Exchange was compared with the market performance of the S&P BSE 100. An event study was conducted to analyze the normal return, abnormal return (A.R.), and t-statistics of A.R. for various sectoral stocks. In addition, the abnormal returns of sectoral stocks between the first and second waves of COVID-19 in India were compared

Findings
The results of the tests showed heterogeneous A.R. between different sectors in both the first and second waves of COVID-19 in India. Positive investor outlook and government financial support programs for various sectors helped them recover from the second wave of COVID-19.

Research limitations/implications
The study analyzed the impact of the peak of the first and second waves of COVID-19 on selected sectoral indices. There may be several reasons for the performance of this particular stock index. However, we have tried to analyze the best possible reasons for this turbulence in the performance of stocks of selected sectoral indices. The study can be further analyzed to examine the long-term impact of such a pandemic on other sectors.

Originality/value
The study is based on the panic behavior of investors during such a pandemic. No one was prepared for this and expected this pandemic to last this long. This pandemic has taught so many lessons to everyone involved. Investors need to be prepared and cautious for such unforeseen disasters before making any investment decision. They need to analyze which industry can survive under such circumstances, and then they should invest there. Industries and enterprises must adapt and improve by honestly looking at their weaknesses and trying to meet investors' expectations.
Predicting NFC-based mobile payments usage intention with perceived usefulness as mediator: a dual-stage PLS-SEM and NCA analysis
Authors: Kumar Abhishek , Mishra Saroj Kumar , Saini Akanksha 
Published: June 2024

PurposeThe increasing prevalence of mobile phones and the ease of cheaper Internet access have accelerated the growth of mobile-based payments in India. The study aims to identify must-have and should-have factors affecting consumers’ usage intention toward “Near-Field Communication (NFC)” based mobile payments.Design/methodology/approachThe research integrates diffusion innovation theory and the technology acceptance model. Employing a mixed-methods approach, combining partial least square structural equation modeling and Necessary Condition Analysis (NCA). Thus, the study draws from qualitative interviews and a quantitative survey of 218 respondents.FindingsThe study results indicate that the relative advantage of NFC-based mobile payments over conventional payment modes and security concerns directly affect the intention to use it. However, complexity, transaction speed and ease of use do not affect the intention to use. Moreover, perceived usefulness mediates the relationship between complexity, relative advantage and transaction speed with the intention to use NFC-based mobile payments. Less complexity and ease of use, despite being insignificant determinants as per PLS-SEM, must be focused on as the NCA results indicate its necessity for future market growth.Originality/valueThis research addresses a significant gap by focusing on Indian consumers' intention to use NFC-based mobile payments, an area largely unexplored despite the global and availability of such services. The study distinguishes itself by examining factors influencing adoption within the nascent stage of mobile-based NFC payments in India, where digital growth and technology uptake are gradually unfolding.
The mediating effect of eco-innovation on low-carbon supply chain practices toward manufacturing firm performance in Malaysia
Authors: Shamsul Bahrin Atikah , Mokhtar Ahmad Rais Mohamad , Muhamed Ariff Azly , Kaliani Sundram Veera Pandiyan 
Published: June 2024

PurposeThis study aims to provide a novel approach to examining the connection between several aspects of low-carbon supply chain practices (LCSCPs), eco-innovation (EI) and the performance of manufacturing firms in Malaysia.Design/methodology/approachThe current study employed a quantitative research strategy, utilizing survey data collected from a sample of 120 manufacturing firms located in Malaysia. The main aim of this study was to analyze the research framework and test the proposed hypotheses.FindingsThe results of the study indicate that EI has a mediating role in the link between LCSCP and manufacturing firm performance (MFP). EI serves as a mediating factor in the association between MFP and four components of LCSCPs, specifically low-carbon product design, low-carbon process improvement, low-carbon purchasing and low-carbon logistics.Practical implicationsThe results of this study hold significant potential for supply chain professionals in their endeavors to decrease carbon emissions. Practitioners can help eliminate carbon footprints (CFs) by selecting the right LCSCP techniques that support EI and MFP. When creating low-carbon management methods in supply chain management (SCM), practitioners must take into account the potential mediating role of EI.Originality/valueTo date, this work is one of the first efforts to investigate the role of EI as a mediator between LCSCP and MFP. Moreover, this research adds to the existing knowledge and improves understanding of how low-carbon development is being implemented in Malaysia, with the ultimate objective of achieving carbon neutrality by 2050.
Dynamics of leadership, interpersonal relations and commitment to change in the Tunisian healthcare context: toward effective transformation of healthcare institutions?
Authors: Bentaleb Dorsaf 
Published: June 2024

PurposeThis article aims to elucidate the effect of transformational leadership on commitment to change, assuming the existence of mediating variables (Leader–Member Exchange) influencing this relationship.Design/methodology/approachData was collected through a survey based on a sample of 240 observations (Tunisian context with respondents from the healthcare sector). These findings were processed using SPSS and AMOS 23 software, employing exploratory factor analysis and structural equation modeling.FindingsResearch results affirm that leader–member exchange plays a mediating role between leadership styles and commitment to change.Research limitations/implicationsMethodologically, the sample choice lacked diversity. Only hospitals were encompassed in this study. Hence, the generalizability of the results might be questioned. It is crucial to acknowledge that outcomes could vary based on culture and organizational type (Yu et al., 2002; Hechanova and Cementina-Olpoc, 2013). Moreover, our assessment of commitment to change relies on a unidimensional measurement scale focused on affective commitment. However, a multidimensional approach (Herscovitch and Meyer, 2002) could provide a more detailed understanding of the relationship between transformational leadership and different dimensions of commitment to change, including affective, normative and continuance commitment.Practical implicationsOn a practical level, the outcomes of this study hold significance for the healthcare domain, especially concerning change management and leadership within healthcare institutions. Grasping how transformational leadership can positively influence commitment to change through leader–member exchange offers healthcare managers concrete strategies to foster employee adherence to change initiatives. This understanding can be particularly crucial in a constantly evolving environment, where practices and protocols need adaptation to meet new requirements and medical advancements.Originality/valueThis research clarifies how transformational leadership influences commitment to change through leader–member exchange. Furthermore, this study guides organizations toward cultivating transformational leaders. The strength of transformational leadership lies in its ability to channel and transform energies to evoke enthusiastic motivation for achieving anticipated goals (Bass, 1985). However, it's pivotal to recognize that transitioning from a manager-directed approach to an empowerment approach presents inherent challenges (Manz et al., 1990). Investing in leadership development, as underscored by this study, can yield tangible enhancements in commitment to change.