bluuebunny/crossref_metadata_2025_split huggingface dataset:
Usage of public corporate communications of social responsibility in Brazil, Russia, India and China (BRIC)
Authors: Alon Ilan , Lattemann Christoph , Fetscherin Marc , Li Shaomin , Schneider Anna‐Maria 
Published: January 2010

PurposeThe purpose of this paper is to analyze the status of corporate social responsibility (CSR) communications in Brazil, Russia, India, and China (BRIC) nations. The four countries are among the biggest emerging markets, forecasted to have increasing influence in economic and political spheres. How these countries manage their corporate communication in regards to CSR is, thus, the focus of the investigation.Design/methodology/approachThis paper compares the extent and content of corporate communication with respect to CSR from a sample of over 100 companies from the BRIC nations by investigating the nature of CSR motives, processes, and stakeholder.FindingsThe results of the analysis show that CSR activities differ among BRIC nations with respect to CSR motives, processes, and stakeholder issues. China seems to be least communicative on a number of CSR issues.Practical implicationsThe research shows that great variations exist in the implementation of CSR in BRIC nations. Even though India's GDP per capita is lower than that of China, for example, its communication of CSR is more intensive. This suggests that economic development alone cannot fully explain the differences in CSR communication. A full understanding of differences in CSR communications across BRIC is, thus, needed.Originality/valueThe paper is original in providing across BRIC country analysis of corporate communication relating to CSR activities.
Bank market concentration and interest spreads: South Asian evidence
Authors: Perera Shrimal , Skully Michael , Wickramanayake J. 
Published: January 2010

PurposeThe purpose of this paper is to investigate whether any deviations in South Asian banks' interest margins can be attributed to market concentration (MC) after controlling for other bank‐specific factors and exogenous environmental influences.Design/methodology/approachThe paper employs an improved structural price‐concentration model with multiple definitions of market share (MS) covering loan and deposit markets. This model is estimated using generalized least squares method and random effect estimates are reported. The sample consists of 120 South Asian banks with a total of 1,226 bank‐year observations over 1992‐2005.FindingsThe findings suggest that no significant deviations in bank interest margins can be attributed to MC. Instead, only dominant South Asian banks with larger MSs are found to extract higher interest margins.Research limitations/implicationsThis paper suffers from three main limitations: first, due to data limitations the sample only consists of South Asian domestic commercial banks. Second, due to the lack of product‐specific interest rates the authors have to contend with approximated bank‐specific interest margins. Third, throughout the study, annual bank‐specific data are used due to lack of high‐frequency data.Practical implicationsThe regulators should closely monitor dominant banks with larger loan and deposit shares because these institutions operate with higher interest margins. Similarly, state‐owned banks (with relatively inefficient cost structures) should also draw regulatory attention for they extract higher interest margins, possibly, for survival.Originality/valueThe existing literature is extended by utilizing a pooled cross‐section and time series data model which controls for sample heterogeneity using proxies for cost structures, risk profiles and regulatory restrictions.
The effect of marketing knowledge management on organizational performance
Authors: Akroush Mamoun N. , Al‐Mohammad Samer M. 
Published: January 2010

PurposeAppreciating the limited empirical research in the knowledge management (KM) field, the purpose of this paper is to investigate the relationship between marketing knowledge management (MKM) and performance in Jordanian telecommunications organizations (JTOs).Design/methodology/approachA quantitative methodology is adopted in which a model is developed, and hypotheses are stated, in order to examine the proposed relationship between MKM assets and capabilities and JTOs' performance. A highly structured questionnaire is developed and distributed to a sample of 339 managers in JTOs. With a response rate of 92 percent, 312 questionnaires are returned; the number of valid and usable questionnaires is 292. Using exploratory and confirmatory factor analyses, MKM assets are classified into built‐ and invested‐in marketing assets, while MKM capabilities are classified into internal and external marketing capabilities. Furthermore, JTOs' performance is classified into three dimensions: market, customer, and financial performances. Structural equation modeling is utilised to test the stated hypotheses and model.FindingsEmpirical findings indicate that MKM assets and capabilities have a positive effect on the overall performance of JTOs, with all its dimensions. Built‐in marketing assets show the strongest influence on market performance, internal marketing capabilities show the strongest influence on customer performance, while external marketing capabilities show the strongest influence on financial performance. On the other hand and despite showing the least influence on financial and market performances, invested‐in marketing assets have maintained a positive relationship with all dimensions of JTOs' performance.Practical implicationsA holistic approach should be adopted when addressing MKM. MKM assets and capabilities should be applied collectively in a competitive manner that reflects on organizational performance. This requires constant consideration of available marketing assets and capabilities, with continuous investments in developing and acquiring marketing assets. While financial measures are generally used in assessing KM contribution, other non‐traditional measures should be applied in order to give a more realistic and holistic view of MKM contribution to organizational performance.Originality/valueFocusing on MKM assets and capabilities, the paper introduces a new perspective of MKM in Jordan, as a developing country. While focusing on a special scope of KM, i.e. MKM, the paper provides further empirical support to the relationship between KM and organizations' multiple dimensions of performance. The fact that this is the first empirical study conducted in Jordan where KM research is relatively scarce, adds to its originality.
Beer in the Ukraine: consumer choice criteria
Authors: Khmel'nyts'ka Ol'ga , Swift Jonathan S. 
Published: January 2010

PurposeThe purpose of this paper is to examine the attitudes and behaviour of Ukrainian consumers in terms of the purchase of beer (both foreign and domestic brands). There is an emphasis on the relative importance of the country of origin (COO), when compared to other factors.Design/methodology/approachPrimary research is based on a convenience sample of 774 beer drinkers in the city of Simferopol, Ukraine, surveyed through face‐to‐face questionnaires.FindingsFindings suggest that the COO are important to consumers, as is image, and the role of advertising in the creation of this image and in informing as to product availability. However, the COO would appear to be of lesser importance than quality, taste, brand and availability. Respondents commented on the image of foreign beers and the excellent advertising campaigns created by international companies. The Ukrainian consumer is brand conscious and also displays intense patriotism‐reflected in the popularity of local beers. However, consumption patterns are changing, and the demand for foreign beers are growing rapidly.Practical implicationsThis would suggest that any foreign company developing a market presence in the Ukraine, should seek to buy outright (or at least acquire part ownership) of a Ukrainian beer producer. This will provide an entrance into the market, and a production/distribution channel for international brands produced under licence. Ownership will also facilitate the importation and distribution of foreign‐produced branded beers.Originality/valueThere has been relatively little published research on the newly independent Ukraine, yet it has a sizeable population, and as such, represents attractive business opportunities. This attraction will increase with the country's likely accession to the EU in the near future.
Effectiveness of global advertisement on culture of India: an emerging market
Authors: Srivastava Rajesh Kumar 
Published: January 2010

PurposeThe purpose of this paper is to find out whether a global advertisement will be effective and how it is perceived; is it affected by consumers' age, education, religion besides collectivism, and individualistic behavior?Design/methodology/approachDescriptive research involving 1,000 respondents. Global advertisements of fast moving consumer goods and consumer durable products are taken for study using questionnaire technique. The focus is to elucidate information on the perception of a global advertisement and how it will be affected by education, age, religion and collectivism, and individualistic behavior.FindingsIt is found that culture does affect the perception of global advertisement. Religion, age, and education do play a role in perception of global advertisement – they play an important role in buying intention.Research limitations/implicationsThe study is limited to the Indian scenario and can be applicable to SARC countries or South‐East Asian countries as they are the fastest growing emerging world markets.Originality/valueThis is an original research paper and its findings could be important in minimizing wastage. India, Thailand, Brazil, China, and Russia are important emerging markets. Understanding their culture, education, age, and religion could improve global advertisements' effectiveness.
The role of cultural values in understanding the challenges faced by female entrepreneurs in Nigeria
Authors: Mordi Chima , Simpson Ruth , Singh Satwinder , Okafor Chinonye 
Published: January 2010

PurposeThe purpose of this paper is to examine the challenges female entrepreneurs face in the development of their business in the context of Nigeria. In so doing, it addresses a gap in the literature on the experiences of female entrepreneurs in a non‐Western context and acknowledges the contribution that women make in this area of work.Design/methodology/approachThe paper draws on survey data from 274 female entrepreneurs currently engaged in their businesses in three states – Lagos (Nigeria's largest city), Ogun and Oyo within the South West of Nigeria.FindingsResults indicate that female entrepreneurs are generally confident and resourceful and that they enjoy the challenge of entrepreneurial activity. As in the West, they experience difficulties relating to family commitments and access to finance – as well as problems gaining acceptance and accessing networks.Originality/valueIt is argued that cultural values specific to the situation mean that these challenges, while common to female entrepreneurs in other national contexts, “play out” differentially and that they are experienced with different levels of depth and “intensity”. It is also argued that future research might uncover at a deeper level and drawing on qualitative methodology how some of the factors identified are experienced in women's day‐to‐day lives. The paper suggests some policy implications in the form of support for female entrepreneurs in this context.
The career progression of women in state government agencies
Authors: D'Agostino Maria , Levine Helisse 
Published: January 2010

PurposeThe purpose of this paper is to empirically examine the impact of the utilization of organizational practices on the career progression of women to executive positions in state‐level government organizations in the USA.Design/methodology/approachThe design included an online survey instrument sent to a purposive sample of 600 female administrative agency executives in 50 states. A standard multilinear regression model tests the predictive power of three composite explanatory utilization variables on the dependent variable, career progression of women to upper level management. The composite predictor variables are: utilization of work/family practices; utilization of diversity practices; and utilization of promotional practices.FindingsContrary to expectations, the relationship between career progression of women and family‐friendly utilization does not appear to be statistically significant. However, the time it takes respondents who utilized family‐friendly practices in their organizations to reach upper‐level management decreased by 0.037 years. And contrary to expectations, women who utilize promotion practices are more likely to achieve executive‐level status, even though it does not necessarily take them less time to do so.Originality/valueThis research is distinct from previous studies in that it considers the relationship between the utilization of practices and women's attainment of executive‐level positions.
Is gender inclusivity an answer to ethical issues in business? An Indian stance
Authors: Gill Suveera 
Published: January 2010

PurposeIf females are more ethical than males, as the literature on the subject generally suggests, engaging and encouraging females in their careers would certainly promote an ethical environment. The present paper is motivated by such a viewpoint and aims to investigate gender‐based differences in the ethical disposition and the underlying dimensions in ethical decision‐making processes, by specific examination of business students.Design/methodology/approachThe main research instrument is a quantitative questionnaire through which the responses of 162 business students (45 females and 117 males) are examined. For data analysis univariate analysis by invoking one‐way analysis of variance and multivariate approach using cluster analysis are conducted to investigate gender‐based differences in the ethical disposition. To determine the underlying dimensions in ethical decision‐making processes, for female and male business students, the principal axis approach to factor analysis has been used.FindingsThe findings provide evidence that female business students are more ethically predisposed than their male counterparts. It is further observed that males exhibit less diversity in ethical decision making while females more readily invoked different ethical dimensions for different business scenarios.Originality/valueThe paper offers valuable insight into the role of gender in ethics in the context of Indian business. The fact that females appear to demonstrate greater sensitivity on ethical issues suggests that practitioners may want to use this knowledge for developing their organizational strategies, ethical codes, and evaluation systems. Further, the study also highlights the importance of realigning the curriculum in a manner that the teaching of ethics becomes an integral part of business school education.
Contextualizing entrepreneurship in the boundaryless career
Authors: Hytti Ulla 
Published: January 2010

PurposeThe purpose of this paper is to analyse how the transition into entrepreneurship is constructed in the context of the boundaryless career. The paper focuses on a particular type of career transition driven by dismissal or unemployment.Design/methodology/approachThe research material is collected in life‐story interviews with three Finnish female owner‐managers. In the study, a narrative analysis of the career move into entrepreneurship is conducted.FindingsThe results demonstrate how the concept of the boundaryless career and career discourse as such, and the personal career history and the larger employment setting in particular, are applied in making sense of the transition into entrepreneurship. The significance of dismissal or unemployment is not uniform, but is dependent on the participant's interpretation of the boundaryless career and work‐based security. Entrepreneurship is constructed both as a gender‐neutral and gendered process.Research limitations/implicationsThe career perspective could be more widely applicable to research into entrepreneurship, and perceiving entrepreneurship as work could offer an interesting avenue for future interdisciplinary study within career research.Practical implicationsBy portraying the transition from unemployment/redundancy into entrepreneurship as a normal career shift, entrepreneurship is potentially made accessible to a broader group of people including unemployed women. Narratives have potential to be applied as career management tools.Originality/valueThe paper provides a contextualised view of the transition into entrepreneurship after unemployment and demonstrates how the entrepreneurship process is connected to the individual work history, employment setting, and gender.
Hospitality technology: a review and reflection
Authors: Muller Christopher 
Published: January 2010

PurposeTechnology is a combination of tools and crafts, a balance of hardware and software. Hospitality technology has advanced through innovation in the application of both machines and tools, and systems and organizations. The purpose of this paper is to offer perspective on past technological advancements and some predictions for those just on the horizon in the hospitality field.Design/methodology/approachThe paper reviews the definition of technology and the changes that have occurred in the hospitality industry in relation to the technology used. It then goes on to make some forecasts about the use of technology for the future through past studies and an insight into the technology of today.FindingsTechnology is heading in a direction that will produce more dramatic change than at any time over the past 100 years. Expected changes are to turn the hospitality industry from the age of labor to the age of wireless – as equipment becomes more efficient, less labor will be required. As the consumers and employees become more wireless in their orientation, restaurants, and hotels must be accommodating to these changes.Practical implicationsRestaurants and hotels are adapting to technology at a slower pace than other organizations and that could mean problems as the technology continues to change at an extremely rapid rate over the next decade. The changes that are occurring will help with human resource practices in screening applications, bringing more knowledge of the brand to consumers and employees, processing of orders in a more efficient way, and eliminating some of the inefficiencies of old.Originality/valueThe paper takes a look at the past and projects the current scenario related to technology and hospitality into the future. Human resource practices will change as the technology for training and recruiting gets more cost‐effective, and guest services will improve as marketing can be done to the guests where they live – online and wireless.
Enterprise resource planning systems: revolutionizing lodging human resources management
Authors: Jackson Leonard A. 
Published: January 2010

PurposeThe e‐business revolution which the world experienced over the past decade is forcing businesses to review, re‐engineer, and revolutionize traditional approaches to running a successful enterprise. Globalization and competition have also made it essential for companies to find innovative ways to manage daily administrative tasks as smoothly, seamlessly, and cost‐effectively as possible. Companies are achieving such capabilities and efficiencies by adopting enterprise resource planning systems. The purpose of this paper is to highlight the fundamentals of enterprise resource systems and their practical application in the lodging industry.Design/methodology/approachThe paper reviews the fundamentals of enterprise resource systems and discusses their practical applications in managing the human resources (HR) function of lodging enterprises.FindingsThe integration of company‐wide day‐to‐day HR administrative tasks through the use of enterprise resource systems results in both tangible and intangible benefits for lodging organizations. These include: improved productivity, reduced cycle times, and availability of timely information.Practical implicationsThe paper suggests that the use of enterprise resource systems to consolidate and integrate routine HR functions will continue to grow and prudent lodging executives should pay close attention to this trend so that they can adopt the technology into their operations and enjoy the benefits it offers.Originality/valueBoth practitioners and educators will benefit from the information presented as it communicates information and provides insights about a relatively new form of technology.
Have human resource information systems evolved into internal e‐commerce?
Authors: Shani Amir , Tesone Dana V. 
Published: January 2010

PurposeThe purpose of this paper is to discuss the impact of technology on the human resources (HR) function in organizations, in general, and in hospitality firms, in particular.Design/methodology/approachThe issue is presented through an extensive literature review, in addition to practical examples and demonstrations from the hospitality industry.FindingsThe literature clearly points to a substantial incorporation of technology in HR operations, to the extent that human resource information systems (HRIS) are perceived today as internal e‐commerce. This transition offers significant potential but also raises challenges and concerns. In addition, certain constraints often prevent HRIS from being utilized to their full potential, and therefore need to be addressed at the managerial level.Practical implicationsThe review particularly raises the importance of managerial commitment to the successful performance of HRIS in organizations. In addition, suggestions for overcoming the barriers of the effective implementation of HRIS across HR functions are detailed throughout the paper.Originality/valueThe paper presents an important contemporary issue that has received very little attention in the hospitality and tourism literature. By providing a state‐of‐the‐art review on the potential contribution of HRIS to the industry, and elaborating on critical issues related to the topic, the paper can be of value for both HR educators and practitioners.
Key issues for ICT applications: impacts and implications for hospitality operations
Authors: DiPietro Robin B. , Wang Youcheng (Raymond) 
Published: January 2010

PurposeThe purpose of this paper is to understand several key issues regarding technology strategies for the lodging industry, including the use and impact of technology, technology adoption and implementation, the role of organization technology environment in technology use, channel management strategies, as well as future trends of technology development.Design/methodology/approachQualitative interviews are conducted with hotel practitioners to gain knowledge in order to help explore issues and generate hypotheses for future research regarding information and communications technology (ICT) applications in the lodging industry.FindingsThe research finds that technology will continue to impact guest service and customer relationship management in the lodging industry, and that companies vary in their implementation and use of the technology applications.Research limitations/implicationsUsing qualitative research limited the number of hotels that could be interviewed; as a result, the findings cannot be generalized to every hotel.Practical implicationsHotel owners and managers can look at the various trends and determine which can help their guest service, focusing on providing added value to guests.Originality/valueThe paper provides insight from the viewpoints of practitioners rather than just from technology experts.