bluuebunny/crossref_metadata_2025_split huggingface dataset:
Level of crisis responsibility and crisis response strategies of the media
Authors: An Seon‐Kyoung , Gower Karla K. , Ho Cho Seung 
Published: February 2011

PurposeThis paper aims to identify how the news media cover organizational crisis responsibility and crisis response strategies and, if at all, how they differ by crisis types.Design/methodology/approachThe approach takes the form of a content analysis of level of responsibility (individual versus organizational level) and organizational response strategies in news coverage of major crisis events during 2006 in three newspapers.FindingsSignificant differences were found between preventable crises and accidental crises: most preventable crises news coverage focused more on the individual level of responsibility, while accidental crises news used the organizational level of responsibility. The significant differences of organizational response strategies indicated that preventable crises news coverage frequently reported denial strategies, while accidental crisis news covered deal with strategies more.Research limitations/implicationsThe study is limited to the samples of the three newspapers and the period 2006.Practical implicationsThis study suggests that crisis managers should always check the crisis news coverage, and media bias and orientation, and try to have good relations with the media to deliver the right message to the public during a crisis.Originality/valueDespite the importance of the media's role in the public's perception of crisis responsibility, there is a lack of systematic analysis of level of crisis responsibility.
Understanding e‐mail overload
Authors: Vidgen R. , Sims J. , Powell P. 
Published: February 2011

PurposeThis paper seeks to investigate the impact of e‐mail on individuals and organizations and to provide a framework that frames e‐mail management as a complex and multi‐stranded issue.Design/methodology/approachThe paper employs a multi‐dimensional appraisal of e‐mail use in organisations and introduces a management framework as a practical tool to enact change and organisational learning. The approach uses Lee's five central concepts for understanding hermeneutics: distanciation; autonomization; appropriation; social construction; and enactment, applying these to the problem of e‐mail overload.FindingsThis paper contributes to the theoretical understanding of e‐mail use in organisations, and develops a practitioner toolkit for enacting change in e‐mail use. This work uses hermeneutics and an interpretive framework to investigate the impact of e‐mail on organisations, employing concepts from Ricoeur, Gadamer, Habermas, and Klein.Research limitations/implicationsFuture research could evaluate the effectiveness of e‐mail performance improvement programmes using a mix of research methods including surveys of e‐mail attitudes and analysis of e‐mail readability and language analysis.Practical implicationsThe paper introduces an e‐mail management framework that is a practical tool that can be used to enact change and organisational learningSocial implicationsImplementation could lead to improved communication; improved visibility of the informal organizational network, knowledge sharing, and action network; business process improvement; improved knowledge management; and increased employee morale.Originality/valueThe paper shows how actors may choose to enact emancipation from e‐mail oppression by taking deliberate action to reconstruct the environment in which they exist in an inquiry‐change cycle of organisational learning by implementing an e‐mail management framework.
Leadership: a matter of perception
Authors: Marques Joan F. 
Published: February 2011

PurposeDiscusses the criteria for contemporary leadership as perceived by 200 working business and management students.Design/methodology/approachThe paper explains the multiple, sometimes contradicting perspectives that exist about leadership, after which it presents the findings from a collection of assessment feedback from 200 working business and management students on what leadership should entail, what is indispensable for leaders, and what the main differences are between leaders and managers.FindingsLeadership is an evolving phenomenon: not only as a research subject, but even more as an experience in our own lives.Research limitations/implicationsThe findings are presented as a viewpoint in this article, even though the data were gathered over the course of three years (nine course sessions). The fact that the study participants were all residing and working in the Los Angeles area should be considered in reviewing the findings.Practical implicationsLeadership is no longer a characteristic of a precious few, but is now more commonly understood as a way of living for all of us.Social implicationsWhen everyone starts perceiving him‐ or herself as a leader, the general sense of responsibility may get elevated.Originality/valueThe paper presents leadership as a quality that we all can harbor and understand.
The future of management education: why I decided to create my own management school
Authors: Gray Harry 
Published: February 2011

PurposeIn this paper the author gives reasons for his discontent with current management education, particularly its over‐bureaucratization and its concentration on the professional careers of academics instead of its usefulness in the field. It offers a coherent but historically based view of management learning that tends to be overlooked as institutions race to compete in international rankings.Design/methodology/approachThis is a case study based on the work in progress of creating a new management school.FindingsWays of learning about management and the dynamics of business and business organizations are not all the same, and some are valid but contradictory. The essential and common quality is that learning the skills of management must be through experience and reflection. But governments like procedures that are measurable and quantifiable, which personal learning can never be. In fact, the urge to measure is the most destructive influence of governments and bureaucrats on education at all levels.Practical implicationsOthers interested in alternative, person‐centered modes of education will be able to copy this model of learning.Originality/valueDescribes the creation of an innovative management school in the UK where students will learn the skills of management through experience and reflection rather than in a classroom. Will be of use to anyone involved as a supplier/buyer of management education.
Learning in conflict: revisiting the role of perception
Authors: Bokeno R. Michael 
Published: February 2011

PurposeHighlights the importance of the perception process in interest‐based negotiation.Design/methodology/approachThis is a viewpoint paper.FindingsPerception determines what counts as goals, rewards and interference in the conflict process.Practical implicationsConflict management practitioners must understand that perception determines conflict reality for the participants, rather than just a version of reality.Originality/valueThe author highlights the importance of the perception process in interest‐based negotiation.
Reaping the benefits of environmental awareness: how organizations are engaging their employees
Authors: Golds Catherine 
Published: February 2011

PurposeThe paper aims to lay out a series of approaches that organizations can take to build enthusiasm and engagement for an environmental awareness program.Design/methodology/approachThe paper uses case study examples and real‐world evidence to demonstrate how a number of organizations have implemented a holistic approach to environmental performance.FindingsThe paper finds that organizations that engage all members of staff in environmental learning and development will be able to institute a change in the company culture and enhance the environmental performance.Originality/valueThis viewpoint article demonstrates the benefit of organization wide learning and training to develop effective environmental management strategies.
Opportunities and challenges for context‐aware systems in aerospace industry
Authors: Xie Yifan , Culley Steve , Weber Frithjof 
Published: February 2011

PurposeThe purpose of this paper is to discuss the current research and development status and future directions of context‐aware systems (CAS) in the aerospace industry.Design/methodology/approachThe paper applies a layered framework to analyse the current status of research and development of CAS in the aerospace industry from the perspectives of middleware, applications and business users. The approach is based on discussion and recent development of CAS in the general research domain. The resulting discussion is based on the authors' knowledge in both academic and industrial research.FindingsIt is suggested that the key challenges for a wider adaptation of CAS in the aerospace industry are the high cost of context modelling and a lack of understanding of their potential business value. The paper proposes future research to invest in the development of a more systematic research, to focus on a modular‐based technology configuration and to investigate how to evaluate CAS performance in the aerospace industrial setting.Originality/valueThe paper provides insight on issues that are preventing the wider adaptation of CAS in an industrial setting and outlines potential future research to resolve these issues.
Investment decision making under fuzziness
Authors: Kahraman Cengiz 
Published: February 2011

PurposeThe purpose of this paper is to discuss the applicability of investment decision‐making techniques under fuzziness.Design/methodology/approachThe paper explains how fuzzy sets can be used in investment decision making.FindingsIt was found that any classical investment analysis technique can be converted easily to a fuzzy case.Originality/valueThe paper indicates the necessity for usage of the fuzzy set theory in case of incomplete information.
Factors influencing ERP implementation in Indian manufacturing organisations
Authors: Upadhyay Parijat , Jahanyan Saeed , Dan Pranab K. 
Published: February 2011

PurposeThe purpose of this paper is to present the findings of a study which is based on the results of a comprehensive compilation of literature and subsequent analysis of ERP implementation success factors in the context of Indian micro, small and medium‐scale enterprises (MSMEs). The paper attempts to assess empirically which factors are most critical in the ERP implementation process from the perspective of the Indian MSMEs. This research is potentially aimed at being useful to MSMEs as a guideline, so as to ensure a positive outcome of the implementation process.Design/methodology/approachThe paper tries to explore the factors affecting implementation across the stages of ERP implementations using the responses from 98 MSMEs engaged in manufacturing activities. The minimum number of factors explaining the maximum variance in data is determined using confirmatory factor analysis (CFA). The factor analysis is performed on SPSS with the principal component method using the Varimax rotation technique.FindingsThe results of this study highlights four crucial factors that influence the ERP implementation process in the Indian MSME segment. Broadly, they may be summed up under the following heads: project execution competency; product and vendor perspective; organizational climate; and technical perspective.Originality/valueThe findings will be beneficial for MSMEs for proper utilization of their limited resources and to pay adequate attention to those factors that are most likely to have an impact on the implementation of the ERP system.
The policy‐practice nexus of electronic health records adoption in the UK NHS
Authors: Currie Wendy L. , Finnegan David J. 
Published: February 2011

PurposeThis paper seeks to report the findings from a seven‐year study on the UK National Health Service on the introduction of an electronic health record for 50 million citizens. It explores the relationship between policy and practice in the introduction of a large‐scale national ICT programme at an estimated value of £12.4bn.Design/methodology/approachUsing a longitudinal research method, data are collected on the policy‐practice nexus. The paper applies institutional theory using a conceptual model by Tolbert and Zucker on the component processes of institutionalisation.FindingsThe findings suggest that institutional forces act as a driver and an inhibitor to introducing enabling technologies in the health‐care environment. A process analysis shows that, as electronic health records force disruptive change on clinicians, healthcare managers and patients, culturally embedded norms, values and behavioural patterns serve to impede the implementation process.Research limitations/implicationsThis research is limited in its generalisability to national, regional and local ICT implementations due to the complexity of the policy and practical issues at stake. Despite the longitudinal research approach, the use of institutional theory can only offer a flavour of how institutionalised values, norms and behaviours influence health IT policy and practice.Practical implicationsThe paper demonstrates the complexity of translating centralised ICT policy in healthcare to practical solutions for clinicians and other stakeholders. It shows how a large‐scale ICT programme based on procurement of technology is unlikely to succeed where important issues of user engagement and a sound “business case” have not been achieved.Originality/valueThis research contributes to the theoretical literature on institutionalism by addressing the dichotomy between institutional and technical environments. While technology is often discussed in isolation of an institutional process, it may become embedded in organisational practices, reaching a process of sedimentation (institutionalisation) or fail to take hold and fade from view.
Exploring the complexities of e‐government implementation and diffusion in a developing country
Authors: Weerakkody Vishanth , El‐Haddadeh Ramzi , Al‐Shafi Shafi 
Published: February 2011

PurposeThe purpose of this paper is to explore empirically the complexities of e‐government implementation and diffusion from a developing country perspective.Design/methodology/approachAn empirical case study using an interview‐based research agenda is adopted. After reviewing the extant literature on e‐government, the paper first proposes a conceptual model, which is consequently used to explore empirically, within the State of Qatar, the key challenges influencing e‐government implementation and diffusion from organisational, technological, social and political perspectives.FindingsThe conceptual model proposed in this study offers a comprehensive overview of the implementation and diffusion challenges of e‐government through identifying various factors associated with organisational, technological, social and political perspectives from the literature. Through adopting an empirical research strategy focusing on developing countries that are not in an advanced state of e‐government development, this study offers a holistic view in understanding e‐government implementation and diffusion complexities for the benefit of similar countries.Research limitations/implicationsThis research only focuses on exploring empirically the implementation and diffusion challenges facing e‐government in one developing country and does not investigate how these challenges may influence citizens' adoption of these services in that country or in a wider context.Practical implicationsThe conceptual model in this study offers practitioners, policy makers and researchers a comprehensive overview of the implementation and diffusion challenges of e‐government projects, particularly in developing countries. The key findings of this study show that, irrespective of strong financial support and resources, governments must be prepared to tackle a number of challenges related to the complexity of e‐government implementation and diffusion. In addition, the study indicates that better alignment of national ICT strategies with various local level e‐government projects, clear legislation, implementation guidelines and standards are imperative for e‐government success.Originality/valueThe core contribution of this research adds to the growing body of knowledge concerning the implementation and diffusion of e‐government in developing countries. In particular, the conceptual model formulated through the synthesis of extant literature offers researchers and practitioners a lens to better appreciate the key challenges that require consideration when implementing and diffusing e‐government.
Anthropogenic CO2 emissions from fossil fuels
Authors: El Ouahrani Abdeltif , Molero Mesa Joaquin , Merzouki Abderrahmane 
Published: February 2011

PurposeThis paper aims to highlight the drivers and trends of carbon dioxide (CO2) emissions from fossil fuels of 21 Mediterranean countries, and suggest some policy recommendations to help mitigate them and fostering energy partnership within the studied area.Design/methodology/approachSimplified Kaya identity was used to analyse the drivers and trends of CO2 emission from fossil fuels. Data used were retrieved from the US Energy Information Administration and Carbon Dioxide Information Analysis Centre. The analysis considers Northern rim countries and Southern‐Eastern rim countries (SERCs) as separate groups, as well as all together.FindingsThe total fossil fuel emissions between 1980 and 2005, the emissions growth rate in 1980s, 1990s, and 2000‐2006 were assessed. The findings put emphasis on the drivers and trends of fuel emissions considering per capita emission, gross domestic product and carbon intensity.Originality/valueDespite their low contribution to global anthropogenic CO2 emissions (∼7 percent), the growing energy demands in the Mediterranean countries – especially in the SERCs – shows that there is an urgent and tremendous effort that needs to be addressed at national and regional levels in order to slow down the increasing emissions without impacting the development growth. This paper puts special emphasis on the importance of regional energy and climate‐related frameworks as a systematic approach to endure the impacts of climate change through sustainable ways.
Climate change, vulnerability, and risk linkages
Authors: Cuevas Sining C. 
Published: February 2011

PurposeThis research aims to develop a model that may be used to determine the effective adaptive measures to implement in a system affected by climate change.Design/methodology/approachThe three primary dimensions of the model were individually investigated and then the linkages among them were developed. Specifically, the nature of climate change was examined and the issues emerging from the changes were analyzed. Next, an intensive study of system vulnerabilities was conducted, and the third factor in the model, risk, is then explored. Afterwards, the conceptual framework, which is the foundation of the climate change vulnerability risk model, was devised and the model created.FindingsThe model is a three‐dimensional matrix with the nature of climate change, vulnerabilities, and risks as its chief dimensions. It identifies the four natures of climate change, namely: variability, intensity, frequency, and quantity and the vulnerability types to be socio‐economic, biophysical, technological, and institutional. Meanwhile, risks are classified as income, biodiversity, health, mortality, and infrastructure risks.Research limitations/implicationsThe research is the first phase of a three‐stage study on the linkages among climate change, vulnerability, and risks. It is the development stage of the framework that exemplifies the interrelationships among these variables and is the basis of the statistical and econometric analyses in the later stages.Originality/valueThe climate change vulnerability risk model was developed to act as an analytical guide in understanding the effects of climate change to systems. The model may be used to determine the effective adaptive measures to apply in the system, through a comparative analysis of the variables in the matrix.
Social marketing's mythunderstandings
Authors: Donovan Rob 
Published: February 2011

PurposeUnlike other sub‐areas of marketing, such as sports marketing, business‐to‐business marketing or even religious marketing, social marketing attracts a very diverse group of disciples, many of whom have little or no background in the discipline of commercial marketing. At the same time, many with a commercial marketing background have a limited understanding of the social and environmental determinants of health and well‐being and tend to be focused on consumer marketing techniques for a situation where there is wide distribution of product and service offerings and where most target audiences have enough money to make a purchase. These circumstances have resulted in a number of myths and misunderstandings being expressed by “social marketers” which could negatively impact on the practice of social marketing and hence the effectiveness of campaigns described as such. The aim of this paper is to describe and dispel eight “mythunderstandings” commonly expressed by social marketing practitioners and others.Design/methodology/approachThe paper presents Ad hoc observations on issues that arise from time to time on the social marketing listserv (listserve.social.marketing@uis‐listproc‐1.georgetown.edu) and at social marketing conferences.FindingsIt is suggested that those wishing to operate in the domain of social marketing could benefit from a look at the history of marketing and some of the basic textbooks to help dispel some of these myths.Originality/valueEight commonly expressed mythunderstandings are listed, including definitional issues, the roles of education, law and advocacy in social marketing and whether the sought behaviour change must be voluntary. While others have looked at outsiders' misunderstandings of social marketing, this paper looks at the mythunderstandings of social marketers themselves.
Developing more effective social marketing strategies
Authors: Wymer Walter 
Published: February 2011

PurposeThe reason for this paper is to better understand why many social marketing campaigns produce poor results and to propose a model to guide social marketing strategic planning to improve program outcomes.Design/methodology/approachThis is a conceptual paper which discusses a new social marketing model to remove upstream causes of target social problems.FindingsIt appears that social marketing planning may be limited by over‐reliance on commercial marketing tactics and an over‐emphasis on individual behavior change. Finding upstream sources of social problems is a first step. However, social marketers must be willing to employ tactics to ameliorate structural, upstream causes of social problems.Research limitations/implicationsThe social marketing field needs to further its developmental progress by reducing its use of commercial marketing concepts and increasing its use of concepts from other fields like public health, political science, and social movements.Practical implicationsPracticing social marketers can improve their outcomes if they identify upstream causes of social problems and find ways to reduce their harmful effects.Social implicationsThere are major social implications because removing upstream sources of social problems will invoke opposition from powerful interests. A new array of complexity is involved in using activism as a tactic, which may be needed. Conflicts will have to be dealt with and responded to effectively.Originality/valueThe value of this paper is to enhance awareness of the self‐imposed limitations on social marketing strategies and to propose a means of removing these limitations and improving the ability to improve social well‐being.