bluuebunny/crossref_metadata_2025_split huggingface dataset:
Social dimension in ERP adoption and implementation
Authors: De Bernardis Luigi 
Published: August 2012

PurposeThe purpose of this study is to illustrate how the adoption of new enterprise resource planning (ERP) systems affects sensemaking in the process of Organizational Identity (OI) integration after a Merger and Acquisition (M&A).Design/methodology/approachWithin a wider case study about an acquisition in chemical/pharmaceutical industry, the paper describes the effects of SAP adoption and implementation on the organizational identity. This methodology, based on semi‐structured interviews to project leaders and to team members, has allowed a deep comprehension of the context, even if results cannot provide statistical evidence of relationships.FindingsUsing the Swanson and Ramiller's approach to innovation, the paper argues that ERP adoption and implementation support sensemaking process if innovation takes place with mindfulness and because, in that case, people interact on symbolic meanings sharing retrospective knowledge and cognitive causal maps. After an M&A there are conditions for a mindful innovation with IT and therefore innovating with IT can be an effective way to enforce sensemaking process and, as a consequence, to influence the Organizational Identity evolution. In a constructionist approach, the evolution of organizational identity requires a social negotiation among members where sensemaking has a primary role. So, the integration process following acquisitions can be facilitated by adopting, implementing and assimilating common IT solutions with mindfulness.Research limitations/implicationsThe first limitation of this study is referred to timing. The author entered into the company within a year after the acquisition and went out at the beginning of SAP assimilation phase. Therefore, some perceptions could still evolve in different ways. The second limitation depends on the fact that the author analyzed a single case. By focusing on one case of acquisition – an acquisition that gives value to acquired company – the author might be limiting the transferability of the findings.Practical implicationsThese results can be useful for both scholars and practitioners. Managers who face organizational change can consider the adoption and implementation of ERP as an opportunity to influence the evolution of Organizational Identity according to strategic priorities.Originality/valueThe value of this study is in its approach that links a strategic level (the new organizational identity expected by managers) with a social level (the new organizational identity that comes from interaction among people). This link is realized not using the ERP as an artefact but using the process of its adoption and implementation.
Organizational trust in a networked world
Authors: Giustiniano Luca , Bolici Francesco 
Published: August 2012

PurposeTrust is a social factor at the foundations of human action. The pervasiveness of trust explains why it has been studied by a large variety of disciplines, and its complexity justifies the difficulties in reaching a shared understanding and definition. As for all the social factors, trust is continuously evolving as a result of the changes in social, economic and technological conditions. The internet and many other Information and Communication Technologies (ICT) solutions have changed organizational and social life. Such mutated scenarios challenged what researchers know about trust, thus several studies tried to investigate the difference between online and traditional (physical) environments. The purpose of this paper is to solve this multi‐dimensional puzzle by presenting a conceptual framework that will take into consideration the complexity of ICT mediated‐trust.Design/methodology/approachThe extant literature still lacks a homogeneous framework and presents a large amount of different perspectives, each one addressing a very specific issue. By using the methodology suggested by Short and Cropanzano the paper proposes a conceptual model for understanding the dynamics of trust in online settings. In doing so the authors' adopted the Actor Network Theory conceptual frame for disentangling the ambiguous role of technology in its relation with trust.FindingsThis paper provides an ultimate conceptual model on trust in virtual settings.Research limitations/implicationsThe proposed model will help systematize the extant contributions and also identify the gaps that can be addressed by future researches.Originality/valueThe model permits the understanding of the dynamics of trust in online settings.
User‐led organisation leadership of support planning and brokerage
Authors: Strong Steve 
Published: August 2012

PurposeThe purpose of this paper is to offer an account of the role of user‐led organisations in a radically different approach to delivering local authority adult social care management functions.Design/methodology/approachDrawing on the evaluation of a two‐year project funded by the Office for Disability Issues as part of the Independent Living Strategy, this paper highlights some of the key learning points from this project.FindingsThe central finding is that user‐led organisations are capable of delivering this radically different way of working with quality (and possibly cost) gains. However, there are potentially significant barriers to overcome in order to achieve this.Originality/valueThe Government is exploring a greater role for the voluntary and community sector including user‐led organisations. It is widely acknowledged that “peer” support activity should play a key part in delivering the “personalisation agenda”. This paper highlights the fact that delivering this will require leadership, partnership and trust. A strategic vision is needed – but so is an eye for detail on operational delivery issues.
The future (of the future) adult social care workforce – key issues for leaders
Authors: Hughes Rhidian 
Published: August 2012

PurposeThe purpose of this paper is to identify and review the leadership challenges in workforce planning, paying special reference to adult social care primarily in England (UK) whilst raising leadership issues that have international resonance.Design/methodology/approachThis is a viewpoint which presents a distillation of key issues, challenges and relevant literature spanning workforce planning, human resources and social care.FindingsThe paper finds that growing demands on services, rising expectations for personalised care and support, together with the provision of safe and effective joined up care are some of the key drivers facing social care and wider public services. Leaders need to ensure a robust data and evidence base, sound interpretation of intelligence as well as building integrated approaches to workforce planning both within and between services.Practical implicationsWorkforce leadership provides the bedrock to ensuring social care builds the workforce required for the future. As services undergo redesign and transformation the workforce planning task is more important now than ever and is a key responsibility for every organisation's leadership, including chief executives, commissioners and workforce specialists.Originality/valueWorkforce planning in social care is afforded relatively little attention and the analysis presented in this paper provides the stimulus for debate.
Indigenous perspectives on ecotourism development: a British Columbia case study
Authors: Turner Katherine L. , Berkes Fikret , Turner Nancy J. 
Published: August 2012

PurposeThe purpose of this research is to examine Gitga'at First Nation approaches and objectives concerning the use of local biological and cultural resources through the lens of a locally‐driven proposal to establish an eco‐cultural tourism enterprise.Design/methodology/approachThis project was developed in collaboration with the Gitga'at First Nation and employed a qualitative case study approach. Primary data gathering techniques were active participation, semi‐structured interviews, focus group discussions and work with key informants.FindingsParticipant responses highlight the interconnectivity and importance of social, ecological and cultural integrity in local economic development. Three major principles for resource use were widely expressed: control and management by Gitga'at; equitable distribution of any benefits; and the imperative of environmental and cultural sustainability.Research limitations/implicationsGitga'at band members living within the Gitga'at traditional territory played a central part in this research. Future work could include non‐resident band members. Furthermore, if the Gitga'at decide to move forward with this proposal, further research could examine how the resource use principles discussed here may be applied.Practical implicationsThis research provided a forum to explicitly identify research participants' hopes and concerns surrounding eco‐cultural tourism and the possible outcomes of this potential project.Social implicationsThis research may be beneficial to other communities interested in eco‐cultural tourism development or other development activities dependent on local resources use.Originality/valueAlthough essential to creating economic opportunities that reflect local goals and interests, socio‐cultural dimensions are often overlooked in local economic development. This research explicitly sought to unpack these domains.
Partnerships towards NTFP development: perspectives from Pikangikum First Nation
Authors: Pengelly Ryan D. , Davidson‐Hunt Iain 
Published: August 2012

PurposeThe purpose of this paper is to provide a community perspective on partnerships with the goal of researching, designing, developing and commercializing non‐timber forest products (NTFPs) based on indigenous knowledge and resources from Pikangikum First Nation, northwestern Ontario, Canada.Design/methodology/approachFramed by the Whitefeather Forest Research Cooperative agreement, a collaborative and ethnographic research design was adopted with the Whitefeather Forest Management Corporation and the Whitefeather Forest Elders Steering Group in Pikangikum First Nation. Over the period of two years, initial research planning meetings were held with community representatives, fieldwork and interviews with community Elders and leaders were conducted, and three community workshops were held.FindingsCommunity Elders and leaders articulated a cautious interest in developing ethical, collaborative partnerships that support the Whitefeather Forest Initiative and the community's social, cultural, economic and environmental goals. Developing NTFPs through partnerships is a procedural issue that requires giving Elders a primary role in advising and guiding partnerships at all stages of NTFP planning, research and development. Partners would be expected to build respectful and diligent partnerships that interface knowledge systems, maintain good relations, and generate mutually defined benefits.Research limitations/implicationsThis community‐specific approach provides insight for Aboriginal groups, governments, universities, and corporations seeking to develop access and benefit sharing agreements, policies, or protocols in light of the Convention on Biological Diversity and the Nagoya Protocol.Originality/valueThis paper offers perspectives, principles, and community member narratives from a Canadian indigenous community, Pikangikum First Nation. These perspectives describe how this community envisions potential research, development and commercialization of NTFPs through joint and mutually beneficial partnerships.
Aboriginal antidiabetic plant project with the James Bay Cree of Québec
Authors: Cuerrier Alain , Downing Ashleigh , Patterson Elisabeth , Haddad Pierre 
Published: August 2012

PurposeResearch projects involving traditional knowledge are finding new ways of dealing with intellectual property rights and commercialisation. Influenced by calls for fair and equitable protocols involving access and benefit sharing regimes, researchers are developing new standards of practice. Here this paper aims to explore the process by which the CIHR Team in Aboriginal Antidiabetic Medicine (TAAM) came to address these issues within the scope of participatory action research.Design/methodology/approachA case study method is applied in order to highlight key events and topics. The legally binding research agreement developed for this project is used to illustrate examples of how the needs of First Nations stakeholders and of researchers are met.FindingsThe paper finds that strong research partnerships are characterized by accountability, adaptability, transparency, good and frequent communication and ultimately, trust. Researchers should be prepared to take a more “human” approach in their studies as the establishment of personal relationships are as important as the research itself. Proposals should include both monetary and intangible outcomes where possible, which reflect aboriginal culture and decision.Practical implicationsThis paper can help others to understand the needs of aboriginal peoples with regard to research. It also provides links to protocols and the legal research agreement used by TAAM that can serve as an adaptable template for future work.Originality/valuePublicising the research agreement and experiences herein is meant to contribute to a body of knowledge that will one day lead to new research norms when dealing with aboriginal peoples and traditional knowledge.
Rethinking and re‐shaping indigenous economies: Māori geothermal energy enterprises
Authors: Bargh Maria 
Published: August 2012

PurposeIn light of the shortcomings of the current world order for indigenous peoples and the environment, there is a need to make “another world possible” by promoting new ways of thinking and articulating indigenous economies. This paper aims to address this issue.Design/methodology/approachThis paper examines Māori enterprises involved in geothermal energy production as existing expressions of this other “possible world”.FindingsThe paper finds that Māori enterprises involved in geothermal energy production are increasing in number and are demonstrating complex ways of conducting business. In seeking a clearer picture of these enterprises, it was found that analysing how Māori values were “added in” to these businesses was not enough. Instead it was found that examining how these enterprises could be charted with ethical coordinates allows a more complete account of what is taking place.Originality/valueThis paper is of value for scholars analysing the value‐based aspects of economies, particularly indigenous business enterprises. Charting ethical coordinates allows the analysis of indigenous enterprises to move away from thinking about them in binary terms, as either Indigenous or non‐indigenous. Having a way of thinking about and articulating the complexity of indigenous enterprises enables a richer conversation about their attributes.
Social enterprises for development asbuen vivir
Authors: Giovannini Michela 
Published: August 2012

PurposeThe purpose of this paper is to provide a conceptual overview of linkages betweenbuen vivirand social enterprise as emerging from a review of the literature regarding indigenous development approaches in Latin America. As reported in the literature such approaches aim to reduce poverty and affirm indigenous cultural identities through the sustainable use of natural resources.Design/methodology/approachThe conceptual arguments build on a review of literature regarding social enterprise, mainly in its European conception, on social and solidarity economy according to several Latin American scholars, and on streams of literature related to indigenous development and indigenous entrepreneurship.FindingsAgainst the failure of externally‐driven developmental policies, social enterprise can be considered as a useful vehicle for indigenous peoples to establish direct control and management of natural resources and territories that constitute an important step towards their self‐determination and self‐managed development.Research limitations/implicationsAn empirical validation of the presented argument is lacking in this paper and further empirical work is needed.Originality/valueThe paper is an attempt to provide a general conceptualization of social enterprise as a meaningful tool for the development of indigenous peoples in Latin America, bringing together different concepts borrowed from theories on social enterprise, social and solidarity economy and indigenous development.
Up for grabs
Authors: Mason Chris 
Published: August 2012

PurposeCurrent social entrepreneurship (SE) literature advocates a critical reexamination of the core construct. As such, and based on the seemingly endless definitional debate among academics, this paper seeks to empirically analyse social entrepreneurship discourse in the United Kingdom. It aims to posit that this debate is in fact detrimental to a more coherent and evenly distributed discourse. Furthermore, the ensuing ambiguities suit other, more powerful participants, and keeping this debate live allows the discourse to be shaped.Design/methodology/approachThe author utilised critical discourse analysis (CDA) in this study, developing a personal qualitative data set (including a third sector and SE corpora containing SE policies covering 2002‐2008). This data set was then subjected to an online analysis tool WMatrix, and both sets were compared with a widely used base line corpus.FindingsThe findings show that SE discourse is now firmly attached to public policy discourse. Furthermore, this public policy concerning SE was heavily imbued with political language and ideology. Thus, the findings show empirically that SE is characterised in broader public policy debates as a politically re‐constructed concept.Research limitations/implicationsSE will continue to be a contested concept in the public sphere, however further research should explore the potential of dissensus from political reconstructions as a powerful counter‐discourse.Originality/valueThis study is among the first to utilise CDA to interrogate SE discourse, and the analysis provides novel insights for academics and practitioners to reinterpret and contest SE as more than the solution for failing public services.
Beyond managerial rationality: exploring social enterprise in Germany
Authors: Mauksch Stefanie 
Published: August 2012

PurposeThis paper aims to contribute a qualitative analysis of practitioners' accounts to illuminate alternative approaches to social enterprise that tend to be neglected by predominant academic representations.Design/methodology/approachBy analysing qualitative interviews, the paper examines the ways social entrepreneurs in Germany coproduce and reproduce the prevailing theoretical notions of social enterprise. The main themes of the interviews are elaborated upon to accentuate certain critical aspects that until now have not been the focus of attention in research. Alternative perspectives of the empirical data are developed which indicate patterns that are currently excluded from narrative practices of academia.FindingsThere are several insightful perspectives represented in the interview data: the (conspicuous) absence of managerialism as a dominant motivational feature; the complexity of the local political and social realm in which social entrepreneurs think and act in spontaneous, often “non‐rational” ways; and personal and biographical accounts of social entrepreneurs as an important self‐defining feature. The findings demonstrate the explanatory power of qualitative empirical accounts as a starting point to veer away from reductionist drawing‐board concepts of social enterprise.Originality/valueThese articulations of social entrepreneurs' own realities are important as they are sometimes at odds ideologically with managerial approaches to social enterprise which emphasize cost‐efficiency reasoning and financial independence.
Why do customers patronize Islamic banks? A case study of Pakistan
Authors: Abdul Rehman Asma , Masood Omar 
Published: August 2012

PurposeThe purpose of this paper is to determine the selection criteria for Islamic banks employed by customers in a dual banking system, as in the case of Pakistan, and to know the overall satisfaction of the customers with Islamic banks.Design/methodology/approachThis is a survey‐based study conducted on the primary data collected through structured questionnaire. In total, 23 variables are identified from the literature which are reduced to eight main variables by using factor analysis in SPSS. Data are gathered from 200 customers of full‐fledged Islamic banks in Pakistan, i.e. Meezan bank, Bank Islami and Dubai Islamic bank, Al‐Baraka Islamic bank, Burj Bank Ltd The data have been analyzed in two models: the first includes the selection criteria according to gender; the second includes the overall customer's preferences for selection criteria.FindingsThe results reveal that the most important factors are “Religious factors” and “Convenient location” that customers consider while selecting an Islamic bank. Other important factors include “Secure feeling” by customer, “Quality related issues” and “Efficiency of bank”.Research limitations/implicationsThe data used in this study are limited, so the generalization of the results is not possible. Also the study is conducted on the full‐fledged Islamic banks and it has ignored the Islamic Windows.Practical implicationsConsidering the importance of the topic, this research has identified the selection criteria that are considered by the customer while selecting an Islamic bank. It will help banks to improve the criteria said and considered by customers while selecting a bank. This research will be of interest to both serving banks and potential entrants into this niche market.Originality/valueThe literature shows that patronize factors of Islamic banks are an under‐researched area in Pakistan. So, this paper will contribute to the body of knowledge by identifying the Islamic banking selection criteria considered by the customers.