bluuebunny/crossref_metadata_2025_split huggingface dataset:
Playstations and workstations: identifying and negotiating digital games work
Authors: Ashton Daniel 
Published: February 2011

PurposeThe aim of this paper is to present qualitative research with higher education games design students to explore situated understandings of work and the negotiation of “work” and “non‐work” boundaries.Design/methodology/approachSituated understandings of work are examined through interviews and focus groups with games design students in the UK and contextualised with interviews with games industry professionals and attendance at industry careers events. The theoretical approach of “occupational devotion” is used to explore work practices and motivations, and “technological action” is then used to draw out the significance of relations with games technologies in this negotiation.FindingsThe main finding concerns the continued significance of a fixed field of “work” for students intending to progress from education into “work”. The importance of “work” was identified in how students positioned themselves (occupational devotion) and engaged with games technologies (technological action). This is contrasted with the emphasis on co‐creative relations and broadbrush assertions of blurring boundaries between work and non‐work.Research limitations/implicationsA larger sample of students that ranged across different digital gaming disciplines within higher education (programming; art) would add breadth and further perspectives. Further research would connect student perceptions of the games industry, from attending events such as careers fairs, and the industry promotional discourses and representational strategies. A longitudinal study would be valuable for tracing changes in recruitment strategies and industry and education intersections.Practical implicationsThe paper provides insights into how higher education students engage with the games industry and articulates their personal development and employability attributes.Originality/valueThis paper makes a case for research with students as a means to explore boundaries of “work” and “non‐work”. It questions the blurring of “work” and “non‐work”, and provides conceptual pointers, combined with empirical research, that indicate the continued purchase of fixed notions of “work” for workers‐in‐the‐making. This is relevant for scholarly research into the sociology of work, higher education pedagogy, and industry‐education relations.
Do avatars dream of electronic picket lines?
Authors: Blodgett Bridget , Tapia Andrea 
Published: February 2011

PurposeThis paper aims to define and articulate the concept of digital protestainment, to address how technologies have enabled boundaries to become more permeable, and in which this permeability leads to the engendering of new cultures.Design/methodology/approachTwo case studies, within Second Life and EVE Online, are examined to see how digital protestainment, through the lens of cultural borderlands, creates a hybridized culture. Recorded interviews and textual analysis of web sites are used to illustrate the concepts of play, work, and blended activities.FindingsWithin virtual environments the process of hybridization is not only increased in size, scope, form, and function. The borderlands process draws in cultural elements through a complex interchange between the online and the offline, in which hybridized cultural bits are carried out into other spaces.Research limitations/implicationsThe success of the cases does not represent all digital protest examples and so this study is limited in its ability to generalize to the population of virtual protests. This study limits the realm of digital protestainment to virtual worlds but the concept could be applied to any form of virtual community.Practical implicationsCompanies that host these worlds will need to become aware not only of what their audience is but also how that audience will mobilize and the likely outcomes of their mobilization. Virtual worlds offer organizational leaders a new resource for training, support, and recruitment.Originality/valueThe theoretical concept of cultural borderlands is expanded to the digital environment and introduced as a potentially new and useful tool to internet researchers.
Enacting engagement online: framing social media use for the museum
Authors: Kidd Jenny 
Published: February 2011

PurposeThe purpose of this paper is to highlight and reflect on the increased use of social media in the museums sector in the UK and beyond. It seeks to explore the challenges of utilising such media for institutions steeped in discourses of authority, authenticity and materiality.Design/methodology/approachArguments are illustrated using examples of practice and policy from across the museums sector, and are informed by critical theory. In particular, Erving Goffman's frame analysis is used as a means for understanding and articulating the current use of social media by museums.FindingsThere is currently a gulf between the possibilities presented by social media, and their use by many museums. This leads to forms of frame misalignment, which can be intensely problematic. It is crucial that museums increase their understanding of the frames within which such activity is being encouraged and experienced.Research limitations/implicationsThe paper does not offer a comprehensive mapping of social media use by museums at the current time. Rather, it uses notable examples to foreground a number of concerns for exploration through further research.Originality/valueThe paper calls into question the naturalised discourse surrounding social media use in the museums sector. It calls for a re‐appraisal and re‐framing of such activity so that it might more genuinely and satisfactorily match the claims that are being made for and about it.
To disclose or not: publicness in social networking sites
Authors: Bateman Patrick J. , Pike Jacqueline C. , Butler Brian S. 
Published: February 2011

PurposeSocial networking sites (SNS) are changing the methods of social connectivity – and what it means to be public. Existing literature hints at competing perspectives on how the public nature of these sites impacts users. The question of how the perceived publicness of SNSs influences users' self‐disclosure intentions is debated in the literature, and the aim of this paper is to answer this debate.Design/methodology/approachThis paper theorizes competing perspectives on the role of publicness on self‐disclosure. Competing perspectives are tested using data collected via an online survey.FindingsThe study finds support for the perceived publicness of a SNS negatively influencing users' self‐disclosure intentions. Additionally, exploratory analysis of self‐disclosure items ubiquitous to most SNSs found that perceived publicness negatively influences users' intention to self‐disclose items related to users' likes and affiliations.Research limitations/implicationsVariables of the study were self‐reported and, as such, are subject to the typical limitations of cross‐sectional, survey‐based research. Future research should seek to examine how perceived publicness and other variables impact self‐disclosure in SNSs over time.Practical implicationsBusiness models utilizing social networking technologies rely on users' willingness to engage in self‐disclosure. This research provides a theoretical link between the public nature of a social networking environment and users' willingness to self‐disclose. Highlighting perceived publicness as an important aspect of an environment could be one way to address the need to elicit and manage users' self‐disclosure.Originality/valueThe paper utilizes a unique, but established, method of competing hypotheses to understand the role of the public nature of SNSs.
An evaluation of construction skills in Tanzania
Authors: Kikwasi Geraldine John 
Published: February 2011

PurposeThe purpose of this paper is to present the findings of a study related to availability of construction skills in Tanzania.Design/methodology/approachA questionnaire survey and interview were designed to assess the availability of construction skills at management/supervisory and operative levels in Tanzania. At both levels skills were carefully selected for the respondents to rank and open‐ended questions were designed to investigate how employers obtain employees and test their competences.FindingsFindings from the study indicate that at both management/supervisory and operative levels some skills are available on special arrangements. Furthermore, 60 per cent of employers neither enquire about the training background nor test the competence of skilled workers before engaging them.Research limitations/implicationsThis study was mainly affected by low response to e‐mailed questionnaires.Practical implicationsThe findings of this study provide an insight on the skills status in Tanzania and the study also proposes a skills screening process for employers.Originality/valueThis paper proposes a screening and grouping of operatives process for use by employers in testing and improving competences of prospective employees and to establish their training background.
Coworkers' response to occupational health and safety
Authors: Lingard Helen , Cooke Tracy , Blismas Nick 
Published: February 2011

PurposeThe paper's aim is to document a survey of Australian construction workers that was conducted to examine whether conditions of within‐group homogeneity and between‐group heterogeneity in perceptions of coworkers' safety response were satisfied. The factor structure of coworkers' safety response is to be explored and the relationship between workgroup members' perceptions of their coworkers' safety response and the workgroups' injury rate is to be examined in three organizations.Design/methodology/approachA safety climate survey was conducted within three organizations. Retrospective and prospective workgroup injury data were collected from company records. The factor structure of coworkers' safety response was analysed using principal components analysis (PCA). Within‐group homogeneity and between‐group heterogeneity were examined using inter‐rater agreement and analyses of variance respectively. Bivariate correlations were used to explore linkages between perceptions of coworkers' safety response and workgroup injury rates.FindingsTwo distinct factors were indicated by the PCA were labeled “Coworkers' actual safety response” and “Coworkers' ideal safety response”. “Coworkers' actual safety response” demonstrated significant between‐group variance and within‐group consensus in two of the three organizations. No significant between‐group variation was found for ‘Coworkers' ideal safety response'. Neither aspect of coworkers' safety response was consistently significantly correlated with workgroup injury rate.Research limitations/implicationsFurther research should examine the relationship between coworkers' safety response and workgroup safety performance using measures other than reportable injury rates.Practical implicationsThe confirmation that “Coworkers' actual safety response” is a facet of group safety climate suggests that interventions to develop coworkers' support for safety within workgroups may be helpful. In particular, strategies to speed up the process of assimilation into workgroups through induction and teambuilding exercises should be evaluated.Originality/valueThe study builds on previous research examining group safety climate in construction, providing further evidence that coworkers' safety response items should be included along with supervisors' safety response items in the measurement of group safety climate. The findings suggest important directions for future empirical evaluation of the impact of coworkers' response on workgroup safety climate and performance in the construction industry.
Changing roles of the clients, architects and contractors through BIM
Authors: Sebastian Rizal 
Published: February 2011

PurposeThis paper aims to present a general review of the practical implications of building information modelling (BIM) based on literature and case studies. It seeks to address the necessity for applying BIM and re‐organising the processes and roles in hospital building projects. This type of project is complex due to complicated functional and technical requirements, decision making involving a large number of stakeholders, and long‐term development processes.Design/methodology/approachThrough desk research and referring to the ongoing European research project InPro, the framework for integrated collaboration and the use of BIM are analysed. Through several real cases, the changing roles of clients, architects, and contractors through BIM application are investigated.FindingsOne of the main findings is the identification of the main factors for a successful collaboration using BIM, which can be recognised as “POWER”: product information sharing (P), organisational roles synergy (O), work processes coordination (W), environment for teamwork (E), and reference data consolidation (R). Furthermore, it is also found that the implementation of BIM in hospital building projects is still limited due to certain commercial and legal barriers, as well as the fact that integrated collaboration has not yet been embedded in the real estate strategies of healthcare institutions.Originality/valueThis paper contributes to the actual discussion in science and practice on the changing roles and processes that are required to develop and operate sustainable buildings with the support of integrated ICT frameworks and tools. It presents the state‐of‐the‐art of European research projects and some of the first real cases of BIM application in hospital building projects.
The impact of private label brands on customer loyalty and product category profitability
Authors: Pepe Michael S. , Abratt Russell , Dion Paul 
Published: February 2011

PurposeThe purpose of this study is to investigate the influence of private label resources possessed by a supermarket retailer on the shopping behavior of loyal customers. The study examines whether or not private label products can help in the overall enhancement of product category performance.Design/methodology/approachThe paper examines the performance of a supermarket retailer in the Northeast United States that operates over 100 stores and generates a total yearly sales volume in excess of $3 billion. Data obtained from the Supermarket's point of sale information were used. The paper then developed a research model from the literature review and used structural equation modeling to analyze the data.FindingsThe findings show that overall dollars spent by loyal customers significantly impacted overall profitability.Research limitations/implicationsThe data collected pertained to the supermarket's grocery department that is comprised of center store dry grocery products, frozen food products, and refrigerated dairy products. Perishable departments such as deli, seafood, meat, bakery, floral, general merchandise, health and beauty care, etc. were not researched in this study. Also, data obtained were from one individual supermarket chain.Practical implicationsAlthough private label products may represent increased profitability for retailers, consumers prefer a full assortment of merchandise; an over emphasis on private label brands may result in diminishing category performance.Originality/valueThe paper examines the performance of a supermarket retailer in the Northeast United States that operates over 100 stores and generates a total yearly sales volume in excess of $3 billion. The use of scanner data has value as it measures actual shopping behavior.
Framing online promotions: shipping price inflation and deal value perceptions
Authors: Chatterjee Patrali 
Published: February 2011

PurposeThis research seeks to examine differences in perceived shipping charge inflation associated with online promotions presented as reducing base product price, reducing shipping surcharge, or reducing all‐inclusive price and its impact on deal values for shipping charge skeptics and non‐skeptics.Design/methodology/approachDrawing from research on multi‐component pricing and mental accounting, a laboratory experiment investigates if shipping charge skeptics differ in their perceptions of shipping charge inflation for different presentations of online promotions from non‐skeptics, and if they differ in perceived deal value of economically equivalent promotions presented as reduced product price, reduced shipping charge promotion, or reduced all‐inclusive price for high and low priced items with small or large shipping fees at retail websites.FindingsAnalyses show that shipping charge skeptics differ from non‐skeptics in their perceptions of shipping charge inflation and deal values for different online promotions only when the surcharge is large relative to the base price. Reduced price promotions are most attractive for high‐priced items with low surcharge but least attractive for large surcharge sizes. For large surcharge sizes, shipping charge skeptics prefer reduced all‐inclusive price promotions to reduced shipping promotions, while non‐skeptics prefer reduced shipping promotions to reduced all‐inclusive price promotions.Research limitations/implicationsThe results suggest that the effectiveness of various promotion frames at online stores differ based on base price, surcharge size, and consumer skepticism of shipping charge. Robustness of the results obtained at different levels of discount sizes need investigation.Practical implicationsOnline retailers that have to charge high shipping fees can use promotions to shift the referent price component used by consumers to calculate savings and mitigate perceptions of shipping or base price inflation. For equivalent dollar savings, retailers can use reduced shipping charge promotions to communicate higher deal values to shipping charge non‐skeptic consumers than reduced base price or reduced all‐inclusive promotions.Originality/valueThis research examines how consumer perceptions of deal values differ, even though objective savings and financial outlay is the same, when promotions are presented as reducing product price versus surcharge.
Henry Mintzberg: still the zealous skeptic and scold
Authors: Allio Robert J. 
Published: February 2011

PurposeThe purpose of this paper is to present an interview between Strategy & Leadership with the veteran observer and outspoken critic of corporate follies, Henry Mintzberg, Professor of Management Studies at McGill University in Montreal, about the state of management and management education.Design/methodology/approachThe questions are asked by Robert J. Allio, who has been both a senior academic and executive at Fortune 500 companies.FindingsProfessor Mintzberg comments on troubling trends in leadership and managing, the lack of effective management, inappropriate management education, the impossibility of teaching leadership, the process of creating strategy, the current management crisis and the dangers of shareholder value management.Practical implicationsAs an alternative approach to leadership education, McGill University has developed the International Masters in Practicing Management (www.impm.org). In this program practicing managers share experiences with their peers.Originality/valueMintzberg blasts a variety of targets: “US corporations are seriously sick.”
The reinvention of management
Authors: Denning Stephen 
Published: February 2011

PurposeThe author believes that business leaders and writers are increasingly exploring a fundamental rethinking of the basic tenets of management. This paper aims to address this issue.Design/methodology/approachThe paper analyzes five shifts: the firm's goal (a shift from inside‐out to outside‐in); role of managers (a shift from controller to enabler); mode of coordination (from command and control to dynamic linking); values practiced (a shift from value to values); and communications (a shift from command to conversation).FindingsAmong the most important changes being proposed are five basic shifts in management practice.Research limitations/implicationsThis paper offers a creative analysis of current business thinking.Practical implicationsThe raison d'être of the firm shifts from reducing transaction costs to scalable collaboration, learning and innovation.Originality/valueBy adopting a people‐centered goal, a people‐centered role for managers, a people‐centered coordination mechanism, people‐centered values and people‐centered communication the leaders of a firm can focus on the people who are its customers.
Leading adaptive change by harnessing the power of positive deviance
Authors: Leavy Brian 
Published: February 2011

PurposeThis is another in a series of Strategy & Leadership “Masterclass” papers that aims at bringing senior managers up to speed on an emerging topic – in this case, leading adaptive change by harnessing the power of new tools such as positive deviance.Design/methodology/approachNoted strategic management observer Brian Leavy analyzes new tools and concepts for adaptive change offered by strategists Richard Pascale, Michael Beer and others.FindingsThe paper leads executives through the formidable challenge of uncovering positive deviant behaviors –that is, individual learning breakthroughs–and translating them into “collective learning.”Practical implicationsThe positive deviance approach has shown itself to be effective in a wide variety of seemingly intractable challenges including elimination of MRSA in the Veterans Administration Hospital in Pittsburgh and the reversal of chronic sales underperformance at Merck, Mexico.Originality/valueSenior executives seeking to manage adaptive change will welcome this thoughtful guide to newly available tools.
The art of rapid, hands‐on execution innovation
Authors: Tuulenmäki Anssi , Välikangas Liisa 
Published: February 2011

PurposeThe purpose of this paper is to introduce a model of “rapid execution innovation” designed to increase the likelihood of achieving the kind of breakthroughs that develop into successful new business models developed by the authors.Design/methodology/approachTheir recent field experience indicates that companies should scrap the comforting safety of new product planning and stage‐gate schedules. Instead, company leaders should learn to practice high‐speed innovation experimentation, from ideation to operational execution, in order to offer products and services with unique customer benefits.FindingsIn their model, companies start this process by conducting experiments that promote a radical rethinking of a business opportunity and then continue experimenting as the original idea evolves into a product.Research limitations/implicationsThis paper draws on an ambitious research project in Finland called MIND (Managing Industry‐Changing Innovations, see www.mindspace.fi), which seeks to “make Finland the world leader in strategic business innovation.”Practical implicationsThis is a sample how‐to; practical experiments show whether the fundamental assumptions about radical innovation are correct.Originality/valueAlthough seemingly simple, such an experimental approach to business model innovation is rarely practiced even in businesses dedicated to innovation.