bluuebunny/crossref_metadata_2025_split huggingface dataset:
Students' conceptions and experiences of Web 2.0 tools
Authors: Virkus Sirje , Bamigbola Alice A. 
Published: November 2011

PurposeThis paper aims to present the results of a study that investigated the Erasmus Mundus Digital Library Learning (DILL) Master programme students' conceptions and experiences of the use of Web 2.0 tools.Design/methodology/approachThe study adopted phenomenography as a research approach to identify DILL students' conceptions and experiences of Web 2.0 tools. Semi‐structured interviews with open‐ended questions were conducted with 12 students from Africa and Asia within the DILL Master programme.FindingsThe data analysis revealed four categories of descriptions of Web 2.0 tools: communication, educational, professional and multi‐purpose. For each category of descriptions preferred Web 2.0 tools were identified.Research limitations/implicationsThe study analyses only conceptions and experiences of the use of Web 2.0 tools of 12 DILL students. This small group of students was from Africa and Asia and, therefore, the results should not be generalized to describe all DILL students' conceptions and experiences of the use of Web 2.0 tools.Practical implicationsThe results of this study can be taken into consideration when designing and delivering a DILL programme. In order to use technologies to support learning there is a need to understand and know what students do with these new technological tools.Originality/valueThis paper supports the idea of integration of information and communication technologies into education and highlights the potential of Web 2.0 tools to support teaching and learning in the higher education setting.
Pleasing all at the expense of many
Authors: McMullen Anthony 
Published: November 2011

PurposeThis article's aim is to provide insights into issues encountered in maintaining library technologies on a limited budget and with limited personnel.Design/methodology/approachThe article uses real world experiences to provide commentary on decision‐making practices as they relate to discontinuing library services under increasingly tight budget constraints.FindingsLibrarians’ strong service ethic is both a benefit and a detriment. In their efforts to serve all, they often stretch thin the human, financial, and temporal resources, thereby adversely affecting the most valuable services.Originality/valueThe article uses real‐world examples to provide critical commentary on the decision‐making process as it relates to continuing / discontinuing library services and resources.
Great profits from great teams
Authors: Cottrell Terry 
Published: November 2011

PurposeThe purpose of this paper is to explicate the universal theme of teamwork within organizations as a performance factor toward effective and efficient library cost savings and long‐term group success.Design/methodology/approachFocusing on lessons from the past, along with current research and experience, library managers can gain insight into tried and true actions increasing the potential for team success essential for smooth operations.FindingsA multitude of elements contribute to effective team management. The cultivation of creativity, the resolution and anticipation of conflict, the blending of physical and virtual interaction and a focus on external environments are key.Originality/valueThis paper provides a comparison of current team dynamics with those of the past to show that merely the context of good team management has changed while the core goal of library team management has remained.
The singularity and the library
Authors: Steele Kirstin 
Published: November 2011

PurposeThis article aims to consider what libraries might be used for after machines become smarter than humans.Design/methodology/approachThe article considers how Vernor Vinge's novel Across Realtime and his essay “The coming technological singularity” inform possible library futures.FindingsLibraries might become havens for humans left out of the high‐tech future, or museums for defunct technologies, or vanish completely.Originality/valueThe article expands discussion of the library's future beyond the foreseeable.
Libraries' response to the crisis: measures to mitigate its impact
Authors: Lloret Romero Nuria 
Published: November 2011

PurposeThe aim of this paper is to present the initiatives that libraries and information services should take from the standpoint of management or services in times of economic crisis or recession such as the one currently occurring. When budget cuts, downsizing and cuts in equipment are continuous, it is important to reflect on the path that each library should take to overcome the crisis while providing users the services they require.Design/methodology/approachThere are projects internationally, including, inter alia, Pulman and Calimera, which highlight the supportive role of lifelong training, of both formal and informal education and of the libraries' contribution to social and economic development. They even claim that along with archives and museums, libraries should collaborate in developing a strong local economy by supporting local businesses and industry in different ways (offering information services, stimulating the acquisition of basic skills and providing career guidance). Logically, the public library is not the only – and may not even be the principal agent or the one most associated with this problem – which can address job insecurity, economic hardship and people's need for training. However, in the author's view it can have a significant and active role, in coordination with other agents, and it is important to take advantage of its potential: its collections, the training of its staff members, its familiarity with the everyday life of towns and cities, its openness to everyone without any preconditions, etc.FindingsIn recent years some libraries have seen their financial resources reduced, or have remained stagnant in face of an increased demand for service. A first consideration in this context, which might be very hard but is unavoidable when faced with such a reality, is the need to rethink which services to keep and which to reduce or cancel if there is insufficient funding. At times it is necessary to choose what to do without.Originality/valuePublic libraries are increasingly becoming more of a social space where all people can go for information, learning and culture, regardless of their age, level, training or background. The library as a resource, which in many cases is public, and which enables individuals to enjoy their right to information should be defended to the fullest in times such as these. Also, to the greatest extent possible, libraries should be used in a compensatory manner, targeting people with fewer resources who are in need of skills that enable them to return to the workplace or reduce the consequences of lack of income.
Winning ARC grants: comparing accounting with other commerce‐related disciplines
Authors: Clarke Kevin , Flanagan Jack , O'Neill Sharron 
Published: November 2011

PurposeThe purpose of this paper is to examine whether accounting researchers in Australia more proactively pursued government‐sponsored Australian Research Council (ARC) research funding in the post‐Enron period than researchers in other commerce‐related disciplines.Design/methodology/approachThe study measures disciplinary research activity using successful Australian Research Council Linkage and Discovery grants for the period 2000 to 2008. The study identifies the number of grants received, the total dollar amount funded, the number of participating institutions, individual researchers and (where applicable) partnering organisations. Using these criteria, the study compares the success of accounting with that of banking and finance, economics and business and management.FindingsThe study highlights accounting's failure to attain comparable levels of research funding relative to other commerce‐related disciplines (both in terms of grants and dollars), even given the public profile of accounting events post‐Enron. The study reveals a significantly higher “elite institution effect” exists in accounting and lower levels of academic and commercial partnerships when compared to other disciplines. The study examines potential reasons for the lack of ARC funding won by accounting researchers.Practical implicationsThe persistently low level of representation of accounting researchers among ARC grant winners during this period appears counterintuitive to the traditional “professional model” that links university‐based disciplinary members with practitioners. Why accounting, as a high‐profile profession diverges from this model should be of concern to researchers, universities and the accounting profession.Originality/valueThe study's use of comparative ARC data extends and contextualises earlier studies that have sought to examine the state of accounting research in Australia.
Properties of net income and total comprehensive income: New Zealand evidence
Authors: Humayun Kabir M. , Laswad Fawzi 
Published: November 2011

PurposeThe purpose of this paper is to investigate the properties of net income (NI) and total comprehensive income (TCI) of listed companies in New Zealand (NZ). Four properties of TCI and NI are examined: persistence, variability, predictive ability, and value relevance. Whether the value relevance of TCI depends on its reporting location is also investigated.Design/methodology/approachA cross‐sectional research design is used with data on TCI reported by NZ listed companies in 2010 under the new disclosure requirement in IAS 1. Ordinary least squares (OLS) regressions are used with a sample of 86 firms to test for persistence, variability, and predictive ability, and 81 firms to test for value relevance of NI and TCI.FindingsThe study finds: NI is potentially more persistent than TCI and potentially explains contemporaneous stock returns better than TCI; no significant difference in the variability and predictive ability of NI and TCI; little evidence that the value relevance of TCI depends on its reporting location; other comprehensive income (OCI) has incremental ability to predict one‐year‐ahead CFO, although the incremental ability of OCI to predict one‐year‐ahead NI is not statistically significant; and OCI is not incrementally value relevant.Practical implicationsThe findings would be of interest to securities analysts and other users in valuing firms and when earnings are used in contractual settings (e.g. management compensation). Further, the results would also be of potential interest to standard‐setters.Originality/valueThe literature on comprehensive income is growing. However, the authors are not aware of any study that investigates the properties of NI and TCI in accordance with the new requirement to report comprehensive income in the amended IAS 1 which came into effect in NZ on January 1, 2009. The paper adds current evidence on the properties of NI and TCI under IFRS to the international literature.
Towards an integrated model of customer service skills and customer loyalty
Authors: Abu‐ELSamen Amjad A. , Akroush Mamoun N. , Al‐Khawaldeh Fayez M. , Al‐Shibly Motteh S. 
Published: November 2011

PurposeThe purpose of this paper is to examine the relationship between customer service skills and customers' loyalty through examining the mediation effect of customer satisfaction dimensions in Jordan's mobile service operators.Design/methodology/approachTo achieve the research objectives, data were collected from 1,350 subscribers in Jordan from which 1,007 were valid for the analysis. Utilizing structural equation modeling, and after a series of exploratory and confirmatory factor analyses, the authors tested an integrated model of customer service skills and customer loyalty through examining the meditational effects of customer service satisfaction dimensions on the relationship between customer service skills and customer loyalty.FindingsIt was found that three of customer service skills components, namely; reputation building skills, nonverbal communication skills, and customer service culture have positive relationships with customer service satisfaction dimensions (overall, functional, and technical customer satisfaction). Also, overall customer service satisfaction and technical customer service satisfaction dimensions fully mediated the relationships between customer service skills and customer loyalty.Originality/valueThis is the first attempt to investigate the relationship between customer service skills and customer loyalty through customer service satisfaction dimensions as mediators, either in Jordan or other developing countries. The authors' results also provide significant managerial implications on how to acquire and retain loyal customers in today's highly competitive telecommunications market, and the vital role of customer service satisfaction dimensions on the relationship between customer service skills and customer loyalty.
An investigation of the motivation of hotel owners and operators to engage in earnings management
Authors: Turner Michael J. , Guilding Chris 
Published: November 2011

PurposeThe purpose of this paper is to empirically investigate the differential motivations of hotel owners and operators to engage in earnings management through the selective capitalisation or expensing of asset related expenditures.Design/methodology/approachResearch evidence has been collected via a mixed methods approach utilising 20 semi‐structured interviews with key hotel management contract stakeholders in Australia and a questionnaire survey administered to hotel general managers in Australia and New Zealand.FindingsA review of the literature has resulted in an original distillation of 18 distinct earnings management motivations for hotel owners and operators. Qualitative data collected suggest an additional four motivations and that the primary motivation for hotel owners and operators to engage in earnings management stems from the two parties' desire to affect the size of the incentive management fee that is paid to hotel operators. A suggestion that operators have a greater tendency to seek to capitalise asset related expenditures, relative to owners, has been supported by both qualitative and quantitative data collected.Originality/valueThis study appears to be the first to have examined the manner in which an idiosyncratic aspect of hotel governance can result in competing earnings management motivations between hotel owners and operators; the first to pursue a broad level of abstraction with respect to examining earnings management in the context of asset related expenditure capitalisation decision making; the first to assess the relative strength of earnings management motivations concerning the capitalisation or expensing of asset related expenditure; and the first to conduct earnings management research utilising a mixed methods research approach involving the conducting of face‐to‐face interviews as well as administration of a questionnaire survey.
Accounting research and trust: a literature review
Authors: Baldvinsdottir Gudrun , Hagberg Andreas , Johansson Inga‐Lill , Jonäll Kristina , Marton Jan 
Published: November 2011

PurposeThe purpose of this paper is to provide a structured overview of literature in the nexus of trust and accounting. This can serve as a basis for future research, and thus provide a framework for asking more precise and focused research questions.Design/methodology/approachAll papers published in prominent accounting journals during a 15‐year period were examined. Papers pertaining to the field of trust and accounting were categorized and analyzed in more detail, and qualitatively classified in accordance with selected dimensions. The review focused on papers explicitly exploring the link between accounting and trust.FindingsA large proportion of the papers is in the field of management accounting (MAN). The majority of published papers in the field are based on sociological theory, but there are some economics‐based papers. Sociologically based analysis seems to provide more structure, but is also less paradigmatic in nature than economic theory. Only a small number of papers have an explicit definition of the concept of trust. The authors' conclusion is that the state of research has been developing to become more paradigmatic in recent years.Originality/valueThis is the only literature review that provides a comprehensive overview of research on trust and accounting. Thus, it is an aid to future research in the area.
The impact of career visions on work attitudes: a longitudinal approach
Authors: Holtschlag Claudia , Masuda Aline D. 
Published: November 2011

PurposeThe purpose of this study is to examine the effects of difficult and specific career visions on job satisfaction and turnover intentions seven years after students reported their visions.Design/methodology/approachData for this study were collected in two waves, seven years apart, from the same cohort. At time 1 the career visions of MBA students were measured in terms of difficulty and specificity. At time 2 MBA students reported their job satisfaction and turnover intentions.FindingsResults showed that MBA students with a specific and challenging career vision were less likely to report intentions to leave their work seven years after reporting their visions. Further, job satisfaction mediated this relationship.Research limitations/implicationsThe study was limited due to the small sample size used (n=74). Future studies should also test whether goal progress and job performance could be mediators between the quality of career vision and job satisfaction.Practical implicationsResults of this study indicate that individuals who formulated more specific career visions were more satisfied with their jobs seven years after reporting their visions. This finding has implications for career counsellors, coaches and managers who care for the development of their subordinates.Originality/valueThis is the first study that examined the impact of the quality of career visions (i.e. specificity and difficulty) on future job satisfaction and turnover intentions.
Work engagement
Authors: Chughtai Aamir Ali , Buckley Finian 
Published: November 2011

PurposeThe present paper aims to explore the effects of state (trust in supervisor) and trait (trust propensity) trust on employees' work engagement. Furthermore, it seeks to investigate the mediating role of learning goal orientation in the relationship between work engagement and two forms of performance: in‐role job performance and innovative work behaviour.Design/methodology/approachData for this cross sectional survey study were collected from 168 research scientists drawn from six Irish science research centres. Structural equation modelling was used to test the research hypotheses.FindingsThe results suggest that both trust in supervisor and trust propensity were positively and significantly related to work engagement. Additionally, results indicate that learning goal orientation partially mediated the effects of work engagement on in‐role job performance and innovative work behaviour.Research limitations/implicationsThis research was limited by two main factors: the cross‐sectional research design, and use of self‐reported questionnaire data. Limitations aside, this study provides evidence that a climate of trust can fuel work engagement, which in turn, is likely to promote learning, innovation and performance.Originality/valueThis paper extends the developing engagement literature in two ways. First, it empirically establishes an association between two facets of trust and work engagement. Second, it highlights the role of learning goal orientation in explaining the linkage between work engagement and job performance.
A re‐conceptualization of career systems, its dimensions and proposed measures
Authors: Krishnan T.N. , Maheshwari Sunil Kumar 
Published: November 2011

PurposeThe purpose of this paper is to propose and generate initial evidence on the psychometric properties of a re‐conceptualized organizational career system (OCS).Design/methodology/approachData were collected from head of HR/head of business units on the career system variables. Reliability and exploratory factor analysis using SPSS and confirmatory factor analysis using AMOS helped the authors to test the theoretically derived factor structure. The psychometric properties of the three‐factor instrument were examined and provided initial evidence of the reliability and validity of OCS.FindingsThe model fit indices confirm the three‐dimensional factor structure of organizational career systems. The three dimensions pertain to labor market orientation, employee advancement orientation and employee lateral movement.Originality/valueIn proposing this conceptual model, the authors draw insights from a number of distinct literature streams. The further development of an instrument to evaluate perceptions of career systems should encourage researchers and practitioners to use the instrument for empirical and diagnostic purposes.
What we know about men who download child abuse images
Authors: Sheldon Kerry 
Published: November 2011

PurposeThis review aims to focus on men who access, download, and circulate child abuse images across the internet as the most frequently occurring type of internet sex offender.Design/methodology/approachSome of the misconceptions associated with this behaviour are outlined and the extent to which internet offenders display some of the criminogenic factors thought to be associated with the multi‐factorial theories of sexual offending are reviewed.FindingsOne conclusion from this is paper is the general impression that internet offenders show many of the characteristics of paedophiles. Their theoretical importance is that they appear to be “desisters” from acting out their sexual interest in children by hands‐on offending.Originality/valueIt is argued that there is a need for more research to stimulate our understanding of this type of offender. Furthermore, what of those who both download material and offend directly against children? They present a dilemma for the literature as some research would suggest that they are not entirely like the internet or the contact sexual offenders in their psychological make‐up; they are the group most in need of reappraisal.
Managing the risks associated with physical intervention: a discussion paper
Authors: Hollins Lee , Stubbs Brendon 
Published: November 2011

PurposeThe fallout from numerous inquiries into the death of patients, as well as the timely development of various pieces of anti‐discrimination and human rights legislation have all led to a major shift in the way physical restraint techniques are now used. Even so, techniques remain potentially harmful, with danger present in every application. This paper seeks to discuss this issue.Design/methodology/approachA review of the relevant literature revealed a large number of the psychiatric population are uniquely vulnerable to harm. The paper then examined how the way that this risk is managed could be enhanced.FindingsThe literature review revealed that a significant minority of patients in forensic settings engage in the types of damaging or injurious behaviours that may, as a last resort, require physical intervention. Physical intervention systems, some of which have migrated across into forensic settings from police and prison training portfolios, are often comprised of generic techniques which are applied in an unmodified form to patients; this mismatch can increase risk. The authors draw on a developing body of literature that examines how physiotherapists and manual handling experts can be used to enhance risk management strategies by formulating patient screening systems, applying bio‐mechanical knowledge to the configuration of holds, as well as developing technique risk assessment procedures and supporting trainers.Originality/valueThis discussion paper enriches the current debate on how risk can be managed within the context of restraint, as well as that of how best NHS resources can be used in practice.