bluuebunny/crossref_metadata_2025_split huggingface dataset:
Impact of IT procurement on the quality of the maintenance process
Authors: Kans Mirka 
Published: June 2012

PurposeIT investments in maintenance are of strategic importance, but it is hard to fit the IT systems to the business demands. One possible reason could be inadequate planning and execution of the procurement. The purpose of this paper is to investigate the IT procurement process within maintenance, and its impact on the quality of the maintenance process.Design/methodology/approachThe study is performed as a web‐based questionnaire survey addressing maintenance managers in Swedish industry followed by five additional interviews.FindingsThe decision to purchase IT is, to high extent, a maintenance internal matter and the purchases are often run in project form involving several working areas and the decision making is commonly based on the purchaser's own experience. The involvement of future users is frequent. Maintenance IT investments are seen as connected to real needs and beneficial for the maintenance.Practical implicationsHighlighting the current practices within procurement helps practitioners to understand the process and thereby better prepare the purchasing of technology.Research limitations/implicationsSystematic methods for the procurement of IT are used to a low extent, which implies a need for practical and easy tools within the area. In addition, the economic importance of IT investments should be further studied and tools for assessing the impact of the procurement should be developed.Originality/valuePapers dealing with maintenance IT procurement are scarce and do not cover the full procurement process, and no empirical studies within the area have been found.
Iron microparticle deposition at high concentration
Authors: Pablo Isaza Juan , Avila Alba 
Published: June 2012

PurposeDeposition of ink containing metal particles is possible using inkjet technologies. The purpose of this paper is to show a novel method for deposition of iron microparticles, with an average diameter of 1.24 μm, on a glass substrate that can potentially achieve concentrations of 0.21 per cent or higher.Design/methodology/approachThe method combines drop‐on‐demand (DOD) technology with a creative way of positioning iron microparticles near to the nozzle's print head. The use of ferromagnetic particles allows the control of particle dispersion on the target sample surface. The particles are positioned close to the nozzle using a sharpened steel rod as holder and their alignment is controlled by generating an external magnetic field along the sharpened steel rod.FindingsSuccessful deposition of iron microparticles with a potential concentration of 0.21 per cent or higher is reported.Research limitations/implicationsThe implemented method is restricted to ferromagnetic particles or alloys of ferromagnetic and non‐ferromagnetic materials.Practical implicationsThe method described could be integrated to control the deposition of iron microparticles in the production of optoelectronic devices and biosensors. This method speeds up the deposition process due to the higher metal microparticle concentrations achieved.Originality/valueThe deposition method introduced in the paper reached concentrations of 0.084 per cent, similar to the highest concentrations (0.1 per cent) reported with conventional methods (inkjet inks containing metal nanoparticles). It also prevents the blocking of the print head nozzles, thus improving the efficiency of Fe particle deposition.
A study on the fabrication method of removable partial denture framework by computer‐aided design and rapid prototyping
Authors: Wu Jiang , Wang Xiaobo , Zhao Xianghui , Zhang Chunbao , Gao Bo 
Published: June 2012

PurposeThe purpose of this paper is to explore an application of computer‐aided design and manufacture (CAD/CAM) to a process of electronically surveying a scanned dental cast as a prior stage to producing a sacrificial pattern for a removable partial denture (RPD) metal alloy framework.Design/methodology/approachWith the introduction of laser scan technology and commercial reverse engineering software, a standard plaster maxillary dental cast with dentition defect was successfully scanned and created as a STL‐formatted digital cast. With the software, the unwanted undercuts were eliminated based on the desired path of insertion. Parts of the RPD framework were then successfully custom‐designed and combined as a whole.FindingsA sacrificial pattern was produced by rapid prototyping (RP) method and finally casted with chromium cobalt alloy. With suitable finishing process, both the sacrificial pattern and the casted framework fitted the cast well.Originality/valueThe research indicated the feasibility of creating a library of RPD framework components. It is believed that, in the future, with the advance of the techniques, a totally new platform can be developed for the design and fabrication of custom‐fit RPD framework based on the CAD/CAM/RP system.
Are Indian consumers brand conscious? Insights for global retailers
Authors: Mukherjee Arpita , Satija Divya , Goyal Tanu M. , Mantrala Murali K. , Zou Shaoming 
Published: June 2012

PurposeThe purpose of this paper is to assess Indian consumers' brand consciousness by examining their brand knowledge, purchase behaviour and perceptions of foreign brands. It provides key inputs for global retailers to harness the potential in growing consumerism in India.Design/methodology/approachA survey of 300 Indian consumers was conducted and the data were analysed using descriptive and simple regression techniques.FindingsThe study found that brand purchase in India varies across product categories. At present, consumer knowledge and use of foreign brands is low, and Indian consumers are price‐sensitive. Indian consumers are experimenting with brands and would like more foreign brands to enter the Indian market.Research limitations/implicationsDue to the small sample size, advanced econometrics techniques could not be used to analyse the dataset.Originality/valueThe paper is the first to assess the impact of retail liberalisation on Indian consumers' shopping behaviour, particularly their brand consciousness.
Urbanized young Indians: are they goal oriented?
Authors: Sett Rahul Kumar 
Published: June 2012

PurposeThe purpose of this paper is to validate the Higgins regulatory focus/goal orientation questionnaire (RFQ) in the Indian context on a sample of urbanized young Indians: one of the most important consumer segments in India.Design/methodology/approachItems were validated using exploratory and confirmatory factor analyses, through both parametric and non parametric approaches to estimation.FindingsScale validity and reliability was established in the Indian context.Research limitations/implicationsA sample of 152 final year students enrolled in professional courses, conforming to the characteristics of urbanized young Indians, was used. Consumers' goal orientation may now be successfully measured in the Indian context.Practical implicationsMarketers may use the questionnaire to measure consumers' goal orientation and design products and advertisements catering specifically to promotion and prevention oriented customers. According to Cesario, Grant, and Hissing and Avnet and Higgins, this is important as message persuasiveness and product evaluation is dependent on consumer's goal orientation.Originality/valueGiven the aspirational and goal directed nature of the dominant consumer segment of young Indians in India, it is essential that regulatory focus is measured well. This study establishes the validity of the scale for young Indians whose chronic regulatory focus can now be measured effectively.
3PLSP scale for co‐operative dairies in Indian context
Authors: Shah Tejas R. , Sharma Mahendra 
Published: June 2012

PurposeThe purpose of this paper is to develop a scale for measuring benefits of third party logistics service providers for co‐operative dairies in an Indian context. The objective is to measure benefits of third party logistics service providers for co‐operative dairies.Design/methodology/approachA standard scale development research procedure recommended by experts was followed. First, the literature review of studies to measure benefits of third party logistics was undertaken. Later, Delphi method was used. Interviews were conducted of experts and customers for understanding and generating items for measuring benefits of third party logistics service providers for co‐operative dairies. A survey was then undertaken first for development of the scale and later for validation purpose.FindingsA reliable and valid scale is developed to measure the five dimensions of benefits of using 3PLSPs for co‐operative dairies: responsiveness, accuracy, customization of service, inventory handling and order processing and information sharing.Research limitations/implicationsThis scale is developed to outsource logistics functions at operational levels in the context of co‐operative dairies in India. So, this scale can be tested for co‐operative dairies of countries other than India. The scale can also be tested where outsourcing of logistics activities is done at operational level, other than co‐operative dairies.Practical implicationsThe proposed scale can be used as a diagnostic tool to identify important benefits to consider in outsourcing operational function of logistics management to 3PLSPs in co‐operative dairies.Originality/valueMost relevant studies about benefits of third party logistics service providers do not have stable factor structure, especially for co‐operative dairies. The new scale fills the gap of the absence of a validated scale to measure benefits of 3PLSPs for co‐operative dairies at operational level.
Work engagement as mediator between job characteristics and positive and negative extra‐role behaviors
Authors: Sulea Coralia , Virga Delia , Maricutoiu Laurentiu P. , Schaufeli Wilmar , Zaborila Dumitru Catalina , Sava Florin A. 
Published: June 2012

PurposeThis study is based on the JD‐R model and aims at understanding the role of work engagement (WE) as a mediator between job resources (i.e. perceived organizational support) and positive extra‐role behaviors (i.e. organizational citizenship behaviors (OCB)), between job demands (i.e. interpersonal conflicts at work) and negative extra‐role behaviors (i.e. counterproductive work behaviors (CWB)), and also between a personal resource (i.e. conscientiousness) and both types of extra‐role behaviors.Design/methodology/approachData from three Romanian organizations (n=258) were collected in a cross‐sectional study. Two main models (fully mediated and partially mediated) tested the role of WE as a mediator, using structural equation modelling.FindingsThe results support the partially mediated model. All anticipated antecedents have a direct, and also an indirect relation with extra‐role behaviors – via WE. In addition, the mediating effect was stronger for OCB than for CWB. Overall, the results show that job and personal characteristics differentially predict OCB and CWB, and that employees' affective‐motivational state explains, in part, these job and personal characteristics – extra‐role behaviors associations.Originality/valueThe paper advances the knowledge about the JD‐R model and its relevance for OCB and CWB. In addition, understanding work engagement's potential to stimulate OCB and inhibit CWB can aid professionals to advance beneficial behavioral outcomes in organizations by promoting wellbeing at work, thereby supporting the employees' healthy career development.
Linking LMX, innovative work behaviour and turnover intentions
Authors: Agarwal Upasna A. , Datta Sumita , Blake‐Beard Stacy , Bhargava Shivganesh 
Published: June 2012

PurposeThis study aims to examine the relationships among leader‐member exchange (LMX), innovative work behaviour (IWB), and intention to quit. The mediating role of work engagement is tested within the relationship of LMX, IWB, and intention to quit.Design/methodology/approachRespondents to a survey were 979 Indian managerial employees working in six service sector organisations in India. Structural equation modelling was used to test hypothesised relationships.FindingsResults suggest quality of exchanges between employees and their immediate supervisors influences engagement. Work engagement correlates positively with innovative work behaviour and negatively with intention to quit. Work engagement mediates the relationship between LMX and innovative work behaviour, and partially mediates intention to quit.Research limitations/implicationsA cross‐sectional design and use of self‐reported questionnaire data is a limitation of this study. Since the study focuses only on service‐sector organisations, the results of this study should be interpreted with caution.Originality/valueThis study makes important theoretical contributions in three ways. In the domain of work engagement, it addresses factors that influence employee engagement and its outcomes. It expands knowledge about organisational resources that foster work engagement. For LMX, this study complements existing research by investigating work engagement as an outcome. Identifying LMX and work engagement as antecedents of innovative work behaviour, it also extends research in that domain. An important contribution is positioning work engagement as a means through which job resources are linked to employee outcomes. The study is also a rare examination of the Indian context.
Upward mobility
Authors: Laud Robert L. , Johnson Matthew 
Published: June 2012

PurposeThe purpose of this investigation is to identify and examine the tactics and upward mobility strategies utilized by individuals who advanced into leadership positions.Design/methodology/approachDrawing on both narrative, consensual qualitative research (CQR) and empirical research, the authors conducted in‐depth interviews with 187 leaders from 136 organizations.FindingsThis study offers an elaboration on the interrelatedness of career tactics and presents a typology based upon the ranking, bundling and utilization of selected tactics by organization leaders. The analysis produced a framework of four strategic categories: foundation strategies, building self‐brand, being centered and seizing opportunity. The results suggest that the utilization of these strategies is likely to influence career advancement.Research limitations/implicationsThis study was confined to individuals who had achieved high level positions which may limit the ability to generalize.Practical implicationsOrganization players will benefit by leveraging the upward mobility typology and recognizing the value of proactive preparedness and career self‐management. Inclusion of this tactical framework will also enhance the effectiveness of organization leadership, mentoring and career counseling programs.Originality/valueThe value of this study is twofold. First, it contributes to understanding of advancement tactics in the limited, and often inconclusive, research on upward mobility and predeterminants. Second, it underscores the importance of career tactics in the thought processes of career aspirants faced with a hypercompetitive market.
Personality and organisational commitment
Authors: Spagnoli Paola , Caetano Antonio 
Published: June 2012

PurposeThis study aims to test the mediating role of work satisfaction aspects, such as satisfaction with the work itself and satisfaction with human resource practices, in the relationship between the Big Five and organisational commitment.Design/methodology/approachData from 190 new police officers in a three‐wave longitudinal survey were analysed by structural equation modelling (SEM).FindingsResults showed that: satisfaction with human resource practices completely mediated the relationship between openness to experience and normative commitment; satisfaction with the work itself completely mediated the relationship between conscientiousness and normative commitment whereas it partially mediated the relationship between extroversion and affective commitment.Research limitations/implicationsThis study is focused on the police context. Future studies should investigate other contexts for comparison.Practical implicationsThe predictive effect of personality on both job satisfaction and organisational commitment has some practical utility with regard to selection practices. During the organisational entry process, organisations should monitor different aspects of job satisfaction in order to foster a positive environment for employees.Originality/valueTo the authors' knowledge, this is the first study that investigates the process linking personality to job satisfaction and organisational commitment in a unique longitudinal model during the organisational socialisation process.
Understanding emotional and psychological harm of people with intellectual disability: an evolving framework
Authors: Robinson Sally , Chenoweth Lesley 
Published: June 2012

PurposeA schema for more clearly understanding the emotional and psychological abuse and neglect of people with intellectual disability was developed to support a narrative study with people with intellectual disability, families and other supporters about the lived experience of this maltreatment in disability accommodation services in Australia. This paper aims to describe the underpinning review of emotional and psychological abuse and neglect and the evolving new framework.Design/methodology/approachA review of existing understandings of this form of abuse in research and policy was conducted, and a framework developed and tested for “trustworthiness” with participants in the research.FindingsA framework of emotional and psychological abuse and neglect is presented. It centres on the misuse of power and control, details behaviours and interactions which can occur when it is inflicted, and is tested against the experiences of people who have experienced this sort of abuse and neglect.Research limitations/implicationsThis is an evolving framework, applied through one study only. Further application and research is needed to test the robustness of the framework.Originality/valueA more complex construction of emotional and psychological abuse and neglect may inform the development of service policy and support education for people with disability, families, and workers.
Considering the safeguarding risks presented by agency or temporary social care staff: research findings and recommendations
Authors: Manthorpe Jill , Cornes Michelle , Moriarty Jo 
Published: June 2012

PurposeLittle is known about the implications of employing agency staff on safeguarding or the reasons why employers recruit staff from agencies who specialise in supplying staff to the sector or why social care staff work for such agencies. This paper aims to present findings from a study of agency workers in social care services in England.Design/methodology/approachDrawing on a review of the literature and policy documents, the study involved a survey of local authorities and interviews were conducted with 93 agency workers and other stakeholders. The interviews took place in three selected localities and data were analysed thematically. The survey investigated local authorities' use of agency workers, enquiring about reasons for this means of employment and any trends. The survey findings were contextualised by national data from England.FindingsAnalysis of interview and survey data revealed a variety of reasons for the employment of agency staff. In relation to safeguarding, agency workers filled staffing gaps and met needs for social care services or assessment; however, their abilities to offer continuity of care and sometimes to work within existing systems were compromised. Some employers did not provide agency workers with access to professional development opportunities or supervision.Practical implicationsThe findings are used to develop recommendations for safeguarding practice at local level.Originality/valueThere is a temptation to depict agency workers as presenting safeguarding risks: this paper argues that a more rounded picture should be offered and a systems approach adopted.
Involvement of service users in adult safeguarding
Authors: Wallcraft Janet 
Published: June 2012

PurposeThe purpose of this paper is to summarise findings of a review of service user and carer involvement in safeguarding and recommendations for good practice.Design/methodology/approachThe study involved a review of selected literature and a consultation exercise with experts in the field of adult safeguarding and telephone interviews with 13 Adult Safeguarding Leads across England and Wales.FindingsService users value rights, independence, choice and support. Adult Safeguarding policy sets out an expectation of service user involvement in the process and expects agencies to balance rights to self‐determination with properly managed risk. In practice, agencies tend to be risk‐averse and service users often do not feel involved in their safeguarding processes. Processes such as collaborative risk enablement, training and capacity building, working with BME groups and evaluation of involvement help. Good practice examples of involvement in Safeguarding Boards or local forums, developing new methods of user feedback and community involvement were found. Recommendations include more involvement of service users in research, more effective forms of involvement of groups who may be more excluded, shared responsibility for risk, and more training in rights legislation.Practical implicationsThe paper offers recommendations for good practice in improving involvement in adult safeguarding, which is a requirement and an essential component of delivering good services to vulnerable adults.Originality/valueService user involvement in health and social care is now widespread, but there is little knowledge of how to involve the most vulnerable service users who are in need of protection, or how to balance risk and empowerment. This paper addresses the dilemmas facing Adult Protection staff, summarises the experience of practitioners based on the first decade of adult safeguarding work and sets out guidance for improving practice.
Older adults who seek care in the home
Authors: Wilby Frances , Chambless Cathy 
Published: June 2012

PurposeThis paper aims to identify the characteristics of 260 adults, 65 and over, who applied for services through an Area Agency on Aging in a western state in the United States, and to determine the conditions that resulted in referral to the state‐funded Home and Community Based Alternatives Program (Alternatives) or the Medicaid Aging Waiver (Waiver) program.Design/methodology/approachThe study was an exploratory one utilizing quantitative data from an existing database of older adults who sought home and community based services from Mountainlands Area Agency on Aging (AAA) between January 1, 2006 and December 31, 2007.FindingsAlthough most of the sample lived at or near poverty levels, results suggest that higher monthly income and living alone predict referral to the Alternatives program, whereas greater need for assistance with bathing and performing heavy housework are the primary determinants of referral to the Medicaid Waiver program.Originality/valueThis study adds to the body of knowledge concerning the characteristics of people who access home and community based services. Most people in this study, who were seeking assistance from public programs, were living at or below the US Federal Poverty Line. One home and community based program was more likely to serve people who lived with others and had cognitive impairments, and referral to a Medicaid home and community based program was more likely for people who needed assistance with bathing and heavy housework.