bluuebunny/crossref_metadata_2025_split huggingface dataset:
Individual performance appraisal and appraisee reactions to workgroups
Authors: Chen Tingting , Wu Peiguan , Leung Kwok 
Published: May 2011

PurposeThe purpose of this paper is to examine the relationships of individual performance appraisal with appraisees' reactions towards their workgroups and the mechanisms underlying these relationships.Design/methodology/approachA questionnaire survey was conducted involving 185 full‐time employees in China. Regression analyses were used to test the hypotheses.FindingsThe results showed that developmental and evaluative performance appraisals were related to appraisee reactions to the workgroup, both positive and negatives, respectively. As expected, these two relationships were mediated by perceived cooperative goals and competitive goals, respectively. Furthermore, procedural justice moderated the positive relationship between evaluative performance appraisal and perceived competitive goals in such a way that the relationship was stronger when perceived procedural justice of the performance appraisal was high.Originality/valueThis is the first paper that links individual performance appraisal to group‐oriented appraisee reactions. The mediating effects of goal interdependence can shed light on the mechanisms underlying these relationships. In addition, the paper extends the current literature on the interaction of outcome favorability with procedural justice by considering the role of procedural justice in accentuating the effect of evaluative performance appraisal on competitive goals within a group.
Determinants of job satisfaction in the UAE
Authors: Abdulla Jassem , Djebarni Ramdane , Mellahi Kamel 
Published: May 2011

PurposeThe aim of this study is to identify the factors affecting job satisfaction in the UAE. Specifically, the study seeks to examine the relative effects of demographic and environmental factors on job satisfaction among Dubai police employees.Design/methodology/approachA scale development process was used. The first stage was a review of the literature on the determinants of job satisfaction in order to generate a pool of items that reflect the job satisfaction construct. A list of items was gathered to cover all aspects of job satisfaction. In‐depth interviews and a focus group were also used to generate additional items.FindingsOverall, the findings show that, in a collectivist culture such as the UAE, both intrinsic and extrinsic factors can be a source of job satisfaction or dissatisfaction.Originality/valueGiven the importance of understanding the determinants of job satisfaction, and the paucity of research on the topic in the Middle East, this study is of great importance to both scholars and practitioners in the region.
Minding the gap
Authors: Pemberton Anne , Hoskins Jerome , Boninti Caitlin 
Published: May 2011

PurposeThe purpose of this paper is to outline a useful model for identifying and addressing employee performance issues in academic libraries, specifically in a Learning Commons.Design/methodology/approachThe Human Performance Technology (HPT) model created by the International Society for Performance Improvement (ISPI) was used to identify employee performance issues in a newly created Learning Commons at a mid‐size academic library.FindingsApplying the HPT model to a Learning Commons enabled the authors to identify organizational and employee performance issues and identify solutions to these issues. The HPT model was deemed a useful tool for addressing performance issues.Research limitations/implicationsLittle research has been published using the HPT model in libraries and more research should be performed to determine the suitability of this model for libraries. It should be acknowledged that the model is used to identify weaknesses and any organization using this model will likely uncover areas for improvement.Practical implicationsThe HPT model provides a method to identify measurable performance indicators which could be used to set standards of performance for employees. Setting such standards can help achieve and maintain levels of high quality for any library service. This model is particularly useful when employees at one service point may include a combination of student workers, paraprofessionals, and librarians.Originality/valueThe study could identify only one article in the relevant literature addressing the use of the HPT model in a library setting. This paper more broadly introduces HPT to the field of librarianship as an assessment tool.
Student perceptions of staff in the Information Commons: a survey at the University of Sheffield
Authors: Bickley Rachel , Corrall Sheila 
Published: May 2011

PurposeTechnology has transformed teaching and learning environments in tertiary education, introducing new collaborative library spaces and developing the roles and skills of library staff. Academic libraries need continually to re‐examine their services to ensure they meet student needs. The current survey aimed to discover how students perceived staff in the Information Commons (IC) and whether their perceptions of staff attitudes and skills influenced their use of library resources.Design/methodology/approachA questionnaire containing closed and open questions was distributed electronically to undergraduate and postgraduate students at the University of Sheffield, obtaining 250 responses (around 1 per cent of the student population).FindingsThe results showed that most students were unable to distinguish different groups of staff, were unaware of their departmental librarian and did not recognise the academic role of librarians. However, those who had sought assistance in the IC or attended classes delivered by librarians had positive views of their experiences.Research limitations/implicationsThe timing and fixed duration of the study limited the size and nature of the sample, the generalisability of the findings and depth of the investigation, but sufficient data were collected to establish patterns of behaviour and identify important factors.Practical implicationsLow awareness among students of the expertise of librarians and their capacity to provide academic support indicates a need for more promotion to ensure library resources are properly utilised.Originality/valueThe study is thought to be the first of its kind conducted in the UK and the only such survey carried out in an IC setting.
Copyright concerns triggered by web 2.0 uses
Authors: May Wyatt Anna , Hahn Susan E. 
Published: May 2011

PurposeThe purpose of this paper is to provide awareness of various copyright concerns that may arise by the usage of web 2.0 technology and some answers to possible concerns.Design/methodology/approachThe paper looks at web 2.0 technology which is currently used in libraries against a backdrop of the US Copyright statute, CONTU guidelines, and copyright concerns mentioned in library literature and law reviews.FindingsFor libraries to build a community of users, they will need to make their services more interactive. Interactive services increase the chance of patrons violating copyright law. Copyright guidelines need to be developed to assist the patron in avoiding copyright infringement.Originality/valueThis paper looks at library services, such as RSS feeds, wikis, social networking, tagging, and patron reviews, and explores the legal ramifications to making these services more interactive.
A solution looking for a problem: factors associated with the non‐adoption of XBRL
Authors: Cordery Carolyn J. , Fowler Carolyn J. , Mustafa Khairil 
Published: May 2011

PurposeThe purpose of this paper is to explore the factors influencing the non‐adoption of Extensible Business Reporting Language (XBRL) technology.Design/methodology/approachThis exploratory study analyses interview data obtained from key XBRL stakeholders on the relative importance of environmental, organisational and technological context factors to ascertain why adoption has not occurred.FindingsThe research finds three reasons for XBRL non‐adoption. First, the lack of a government “push” for XBRL technology results in organisational ignorance. Second, it appears that organisations do not believe that XBRL will beneficially reduce compliance costs. Third, complexity in developing the structured language (taxonomy) for XBRL use has significant budgetary implications.Research limitations/implicationsAs qualitative research, this study does not claim to be generalisable or objective. However, the rich data were analysed from a diverse group of interviewees experienced and knowledgeable in respect of XBRL development and adoption.Social implicationsGovernments' promises to reduce organisational compliance costs may be a reason for them to invest extensive taxpayers' dollars into XBRL. However, organisations are sceptical they will benefit, requiring government to “push” the technology. Until government servants can forecast the real benefits to argue for increased budgets to develop a comprehensive taxonomy, widespread adoption of XBRL is unlikely to occur.Originality/valueThe non‐adoption of XBRL highlights the difficulties encountered when enthusiastic professionals can see the potential of a business solution, and yet are impotent to execute it. Environmental and technological contextual factors need to “push” organisations, as with XBRL, organisations do not demand, or “pull”, the technology.
Does including pictorial disclosure of intellectual capital resources make a difference?
Authors: Steenkamp Natasja , Hooks Jill 
Published: May 2011

PurposeThis paper seeks to examine the extent to which pictures are used to communicate intellectual capital (IC) information and the changes in volume of IC disclosure when pictures are included.Design/methodology/approachA content analysis was conducted to determine the impact that pictures have on IC reporting (ICR) results. In determining the extent to which pictures are used in corporate annual reports the paper compares frequencies of IC reported in pictures as proportions of: total IC reported, total pictures and total pages. A key assumption underlying content analysis is that the volume of disclosure signifies the importance of the item(s) being disclosed. The paper compares the volume of IC items disclosed with and without pictures to determine which items firms signal as being most important. Using these volumes the paper determines which of the sampled firms use pictures as a popular reporting mechanism to disclose their IC resources.FindingsA significant portion (42 per cent) of ICR is made in picture form and the majority of pictures (66 per cent) communicate messages about IC resources. Therefore, the volumes of IC items disclosed change significantly when pictures are included. It is found that many firms use pictures to disclose their IC resources, particularly employees and brands which may indicate that these are their most important IC items.Practical/implicationsA significant part of IC is reported in picture form in annual reports. Excluding pictures when analysing content in annual reports will result in ICR not being fully captured, a partial understanding of what IC is disclosed and misunderstanding of what IC items firms consider as being important.Originality/valueThe authors incorporate pictures into their content analysis. Pictures are not normally included in IC disclosure studies.
Resources and international marketing strategy in export firms
Authors: Ruzo Emilio , Losada Fernando , Navarro Antonio , Díez José A. 
Published: May 2011

PurposeThe purpose of this paper is to use the resource‐based view (RBV) to analyze the influence of the resources available for the export activity (deriving from the firm's size, experience and structure) and the international marketing strategy on export performance.Design/methodology/approachA sample of Spanish companies is analyzed using logit modeling.FindingsThe results show that the resources available are essential antecedents of the type of export strategy chosen by the firm to compete in international markets and of its export performance. Likewise, although the international expansion strategy adopted does not affect export performance, the decision about whether to standardize or adapt the marketing‐mix elements does have an impact.Originality/valueThe paper tries to solve the problem arising from the contradictory results on the effect of export performance antecedents using the RBV as theoretical foundation. With that purpose, the authors analyze jointly the factors proposed as potential determinants in this research.
Achieving mass customization through trust‐driven information sharing: a supplier's perspective
Authors: Liao Kun , Ma Zhongming , Jiung‐Yee Lee Johnny , Ke Ke 
Published: May 2011

PurposeTrust is essential for business relationships within a supply chain, and information sharing provides a key means to improve the efficiency of a supply chain. The purpose of this paper is to test empirically the relationship between trust and manufacturer‐supplier information sharing to determine its (positive) effect on mass customization.Design/methodology/approachThe data come from 208 firms in North America and China. Structural equation modeling supports the data analysis.FindingsThe results suggest that high mutual trust can lead to free information sharing between suppliers and manufacturers, which in turn leads to improved mass customization capabilities. In addition, cultural differences have significant moderating effects on the relationship between trust and information sharing.Originality/valueThe study described in this paper measures mutual trust between manufacturers and suppliers and regards information sharing as the free flow of information, both to and from the manufacturer and supplier.
Managerial cognition as bases of innovation in organization
Authors: Manral Lalit 
Published: May 2011

PurposeWhy are some organizations more innovative than others? The purpose of this paper is to propose a comprehensive model of innovation to modify Kanter's model of innovation in organizations that rely solely on structural factors – to the exclusion of managerial characteristics – to explain differences in innovations across organizations.Design/methodology/approachThe proposed model of innovation in organizations uses the cognitive attitudes of managers in an organization as the underlying explanation for the micro‐processes that result in innovation.FindingsThe study identifies some dimensions of managerial cognition that possibly influence the important tasks of innovation identified in Kanter's model.Research limitations/implicationsThe model considers five dimensions of managerial mindset – cosmopolitanism, cognitive complexity, entrepreneurship, boundary spanning, and adaptability – as predictors of the different tasks in Kanter's model of innovation. This list is by no means exhaustive and hence there could be many other characteristics that could be included in the model. Testing the model could therefore lead to omitted variable bias.Practical implicationsThis paper has huge practical implications for business firms that seek to embrace innovation to grow. Most organizations set up structural processes to foster innovation while ignoring the human dimensions that explain innovation. If the cognitive attitude of employees or citizens explains the level of innovation in an organization or society then organizations and societies can work on measures that will influence the cognitive attitudes of their employees and citizens, respectively.Originality/valueThis paper develops a multi‐dimensional construct termed as “managerial mindset” to provide a new perspective on the innovation process in an organization. The individual/manager in the organization is considered as the focal point for understanding the process of innovation as opposed to the structural features in Kanter's model.
The limits to workplace friendship
Authors: D'Cruz Premilla , Noronha Ernesto 
Published: May 2011

PurposeThis paper seeks to describe bystander behaviour including bystander decisions, actions and outcomes, in the context of workplace bullying.Design/methodology/approachThe paper draws on a study rooted in van Manen's hermeneutic phenomenology conducted with agents who witnessed workplace bullying in international‐facing call centres in Mumbai and Bangalore, India. Conversational interviews and sententious and selective thematic analyses were undertaken to explore participants' lived experiences.FindingsParticipants' experiences were captured by the core theme of “helpless helpfulness” which subsumes the major themes of “the primacy of friendship” and “the ascendance of the self”. Friendship prompted participants to completely protect targets and to fully resolve the bullying situation. Yet, participants, whose initial behaviour was in the desired direction, greatly curbed their efforts in response to supervisory reactions and organizational positions. Inclusivist and exclusivist HR strategies adopted by the employer organization constrained participants in their endeavours to support targets.Research limitations/implicationsThe study achieves theoretical generalisability but further research is needed to establish statistical generalisability.Practical implicationsBystander intervention is an important solution to workplace bullying. The study findings help in developing more effective bystander intervention training programmes, apart from advocating the engagement of HRM as a truly unitarist ideology, the development of effective employee redressal mechanisms and the relevance of pluralist approaches and collectivisation endeavours.Originality/valueBystander behaviour in the context of workplace bullying has received limited empirical attention. The study breaks new ground in uncovering the contribution of workplace friendship and organizational inclusivist and exclusivist HR strategies to bystander experiences. Further, workplace bullying remains largely unexplored in India.
The effectiveness of the organising model in higher education
Authors: Byford Iona 
Published: May 2011

PurposeThis empirical paper aims to explore the effectiveness of the organising model from a worker perspective in unionised workplaces within higher education support services.Design/methodology/approachA case study approach is used in two university Unison branches. Three themes were used to measure the efficacy of the organising model: participation, identification with the union, and union effectiveness.FindingsThe findings were mixed in terms of the success of the organising model in this setting. In terms of the three themes of analysis, there was strong instrumental participation in union matters at the workplace but a lack of deeper penetration of the wider organising agenda in terms of identifying with the union, represented by half the respondents only feeling the salience of their union membership at the workplace. Most respondents felt their union was effective at the workplace in terms of improving pay and conditions but the effectiveness of broader union building aims as proposed by the organising model was not endorsed.Research limitations/implicationsThe implications for the organising model from this research are that there need to be more resources and effort delivered at the workplace level through reps and members to make it truly effective and sustainable.Originality/valueThis research adds to a body of knowledge concerned with workers themselves and how they experience trade unionism at their place of work with the focus of their experience examined through the lens of the organising model.
Learning to share: mandates and open access
Authors: Anne Kennan Mary 
Published: May 2011

PurposeOnline open access (OA) to research publications comes to scholarship as a vision that makes sense and is congruent with the aims of science and scholarship. It is argued that research, often funded out of the public purse, should be a public good. Given its visionary characteristics and its congruence with the aims of scholarship, the purpose of this paper is to examine why OA is not practiced by all researchers, all the time, or more encouraged by library managers.Design/methodology/approachThe findings reported in the paper are built upon analyses of the literature, the current discussion occurring in e‐lists and other public forums, and upon qualitative research using observation, document analysis, interview techniques and thematic analysis conducted as part of a PhD study in two Australian universities.FindingsOne of the universities had a long‐standing institutional mandate to encourage OA and the other did not. In terms of findings, of the universities studied, the institution with the mandate not only had a far greater proportion of its research output in its OA institutional repository but also the researchers and authors interviewed there had a deep understanding of, and engagement with, issues surrounding not just scholarly publishing but also OA and other publishing options. Further, OA and the mandate policy were reported by university executives as providing benefits both to individual researchers and to the institution as a whole.Originality/valueIn analyzing the relationships and entanglements that exist between authors, universities, publishers and other actors we see how these reinforce the current publishing paradigm. While proposals for mandates are not new, this paper illustrates how one is acting in practice. It proposes that despite reservations among academic library managers a mandate can work in practice. Sometimes, a new actor, such as a mandate or deposit policy is required, to assist library and repository managers, to encourage authors to look beyond their existing frames and embrace OA.