bluuebunny/crossref_metadata_2025_split huggingface dataset:
Understanding leader development: learning from leaders
Authors: McDermott Aoife , Kidney Rachel , Flood Patrick 
Published: June 2011

PurposeThe purpose of this paper is to integrate senior managers' personal experiences of leadership development with theory to provide insights into leadership development for aspiring and developing leaders.Design/methodology/approachA qualitative research design was adopted. Empirical data were gathered from 11 semi‐structured interviews with senior leaders in the Irish public, voluntary (non‐profit) and private sectors.FindingsThe analysis led to the identification of development‐oriented themes in the leadership literature, and the provision of insights regarding the developmental influences, core activities (vision and mobilisation) and the contextual influences (sectoral and societal) which affect appropriate leadership behaviour.Research limitations/implicationsAlthough the study is limited by its small sample it provides a basis for further research and draws attention to personal leader development processes. In particular the importance of formative experiences on leaders' development, their struggle to attain balance, the need for advanced emotional management skills, the capacity to work with collectives of people and to adapt to contextual demands are emphasised. The study suggests that future research investigate how contextual factors influence the adoption of certain leadership styles.Practical implicationsThe study explores personal perspectives on fundamental leadership development themes, of pragmatic value to established and aspiring leaders interested in enhancing their capacity to lead.Originality/valueThis paper considers leader development from the viewpoint of front‐line actors. As such it adopts an intrapersonal focus, considering the development journeys of individual leaders. The paper extends the traditional focus on the transactional and relational dimensions of leadership behaviours to incorporate the formative experiences and contextual factors that influence leadership.
How can leaders achieve high employee engagement?
Authors: Xu Jessica , Cooper Thomas Helena 
Published: June 2011

PurposeOrganizations aspire to have engaged employees, and spend considerable resources to measure and improve employee engagement. Theoretically, leadership is a key antecedent of engagement, yet there is no research directly linking leader behaviors and follower engagement. The purpose of this paper is to investigate the evidence for such a link.Design/methodology/approachResearch was conducted with a large New Zealand insurance organization, using data from direct reports. A pilot study was first conducted (n=236), in which the JRA 360‐degree feedback instrument was factor analyzed. Subsequently, a linkage analysis (n=178) was conducted to establish the relationship of the resultant leadership factors with JRA's employee engagement measure.FindingsThree factors emerged from the JRA 360: supports team, performs effectively, and displays integrity. Correlation and regression results showed that supports team was the strongest predictor of engagement; semi‐partial correlations showed that the three leadership factors overlapped in their relationships with engagement, with supports team predicting most unique variance.Research limitations/ implicationsAdditional research is needed to assess the generalizability of the findings, and to establish causality.Practical implicationsThe results demonstrate that there are multiple ways in which leadership behaviors are associated with employee engagement. The primacy of supports team suggests that leader behaviors in this domain should be a priority. Although our design does not establish causality, we suggest that leaders should capitalize on their strengths to improve engagement among their followers.Originality/valueThe design of this study is superior to previous research, in particular using a clear measure of employee engagement. The results suggest that team‐oriented behaviors are the most important for leaders in achieving high employee engagement. Importantly, the results also indicate that other leadership behaviors – relating to effective performance and displaying integrity – may also facilitate employee engagement.
The effect of ISO 14001 certification announcements on stock performance
Authors: Paulraj Antony , de Jong Pieter 
Published: June 2011

PurposeThis study aspires to explore how the US stock market reacts to ISO 14001 certification announcements.Design/methodology/approachThe paper employs an event‐study methodology on a sample of 140 announcements and matching control firms to study the impact of ISO 14001 certification announcements.FindingsThe results suggest that ISO 14001 certification announcements have a negative impact on stock performance. More importantly, they show that the shareholder wealth reduced due to these certifications announcements.Research limitations/implicationsThis study focuses on short‐term stock market reaction. Future studies should consider the entire sample of ISO 14001‐certified firms within the USA and use certification date to evaluate short‐ as well as long‐term improvements in shareholder wealth.Practical implicationsThe results suggest that firms will need to educate shareholders about their actions towards the betterment of the environment. Such coordinated communication will ensure that the ISO 14001 standard is highly regarded, widely adopted, and even requested by shareholders.Originality/valuePast empirical studies indicate that certified environmental management systems help organizations to reduce waste and pollution, thereby ultimately resulting in superior environmental and economic performance. At the same time, given its focus on the process rather than performance outcomes, opponents criticize ISO 14001 suggesting that it is just a label for image building. Owing to this dilemma, it is pertinent to evaluate how shareholders perceive a firm's attainment of ISO 14001 certification announcements.
The relationships between organizational culture, total quality management practices and operational performance
Authors: Baird Kevin , Jia Hu Kristal , Reeve Robert 
Published: June 2011

PurposeThis study seeks to conduct an empirical analysis of the association between the dimensions of O'Reilly et al.'s organizational culture profile (OCP) measure with the extent of use of total quality management (TQM) practices, measured using Kaynak's four core TQM practices (quality data and reporting, supplier quality management, product/service design, process management). In addition, the study examines both the direct and indirect association of Kaynak's four core TQM practices with operational (quality and inventory management) performance.Design/methodology/approachThe study uses data obtained from a survey of 364 business units encompassing both the manufacturing and service industries in Australia.FindingsThe findings suggest that the cultural dimension teamwork/respect for people is the most important factor in enhancing the use of TQM practices, while more outcome oriented and innovative business units were also found to use TQM practices to a greater extent. While all four TQM practices were found to be interrelated, only three of the factors (supplier quality management, process management, and quality data and reporting) were found to help to achieve the operational performance goals.Practical implicationsA major implication of this study is that managers need to recognize the interdependencies between the core TQM practices and their relationships with operational (inventory management and quality) performance. Furthermore, the findings assist organizations by providing guidance as to the organizational culture that is conducive to TQM, thereby contributing to the achievement of desired operational outcomes.Originality/valueThe paper uses O'Reilly et al.'s OCP to empirically examine the association between organizational culture and TQM. In addition, the paper provides an insight into the multidimensionality of TQM practices and their effect on operational performance in Australia.
The rise of the global small business
Authors: Priestley Daniel 
Published: June 2011

PurposeAddresses how business is changing and becoming more global, and looks at some of the ways in which small businesses can remain competitive.Design/methodology/approachHighlights seven key areas that will be affected by the rise of global small business.FindingsA GSB isn't like a big global business and it's not like a traditional small business either. As the name suggests, these are businesses that have less than 10 staff but aren't limited by geography. They have reach into cities all over the world and could easily be making millions in sales despite a relatively small headcount.Practical implicationsThe Global Small Business is an exciting new category of business to look out for in the decade ahead as the barriers to entry drop for doing business across borders.Social implicationsJust as the steam engine moved people from farms to factories, the internet will move people from factories and office buildings to home offices and coffee shops.Originality/valueDaniel Priestley draws on his experiences as successful entrepreneur to influence his theories on ‘the rise of the global small business.’
Interview with Christian Stadler, author of Enduring Success
Authors: by Juliet Harrison Interview 
Published: June 2011

PurposeThe purpose of this article is to provide an interview with Christian Stadler, author of Enduring Success: What We Can Learn From Outstanding Corporations.Design/methodology/approachTargets nine of Europe's oldest and most stellar companies that have survived for over 100 years and assesses what it is that sets them apart from other businesses.FindingsThe basic framework for enduring success is for corporations to make sure that their organizational structures and strategies are in line with the environment in which they operate.Practical implicationsAddresses a key question in business today: how can companies succeed over time?Social implicationsDiscusses how companies can address more recent management concerns, such as corporate social responsibility and sustainability, and incorporate them into their long‐term strategy.Originality/valueFor the past decade, Christian Stadler has investigated long‐lived corporations. His research incorporates fresh insights from management science and provides the first non‐US perspective on long‐range success.
Cross‐cultural challenges in product placement
Authors: Lee Taejun (David) , Sung Yongjun , de Gregorio Federico 
Published: June 2011

PurposeThe purpose of this research is to examine US and Korean college student consumers' attitudes towards product placements in three different media (films, TV shows, and songs), and product placement acceptability based on media genre and product type.Design/methodology/approachThe current study employed a self‐administered online survey of 471 college students in the USA and South Korea.FindingsKorean young adult consumers express greater ethical concerns about product placement, particularly in TV shows, and more strongly support governmental regulation than their American counterparts. In contrast, American young adults respond more favorably to product placement's enhancement of setting realism than Korean consumers. Findings also reveal cultural differences in product placement acceptability across a range of media genres and product/service types.Research limitations/implicationsOnly two countries were used as a proxy to characterize their respective cultural values and levels of contextuality. In addition, respondents are limited geographically to southwestern and southeastern regions in the USA, and to Korea's capital, Seoul.Practical implicationsDespite the widespread use of standardized product placement practices in different cultural settings, it is recommended, from the findings of this study, that managers should take caution when considering TV for placement in Korea when targeting young adults given their relatively strong concerns regarding the practice. Specific and usable information regarding appropriateness of genre and product type is also provided.Originality/valueThis exploratory cross‐cultural study builds upon and contributes to previous work by serving as a quantitative comparison of attitudinal responses to product placement across three media in the USA and Korea.
Branding and product evaluation across Chinese regions
Authors: Tam Charles , Elliott Greg 
Published: June 2011

PurposeThis paper aims to explore two fundamental aspects of branding in emerging markets. First, are there significant differences in product evaluation behaviour between regions within a large emerging market such as China? Second, how important is branding relative to other product cues in the product evaluation among consumers in emerging markets?Design/methodology/approachData were collected from a sample of respondents in three Chinese cities (Hong Kong, Shanghai, and Chongqing). Respondents were asked to evaluate combinations of a hypothetical product (domestic air conditioning) varying in brands, prices and country of origin (COO). ANOVA, t‐tests and regression were conducted to test for significant differences in ratings brand, price and COO, perceived product quality and purchase intention.FindingsThe results show significant differences between the three regions in product evaluation processes and outcomes. In addition, the study identifies a general preference across regions for global brands over local brand competitors.Research limitations/implicationsWhile the findings may be due to the particular Chinese locations and/or the product chosen, nevertheless, the differences identified in the product evaluation processes and outcomes point to the importance of considering the potential differences between regions in diverse emerging countries like China. In addition, the general preference for international brands suggests important implications for foreign and local manufacturers.Practical implicationsManagers will develop an improved awareness of the importance of brands in emerging markets and of the regional differences in diverse markets such as China.Originality/valueBy focussing on regional differences within diverse emerging markets (rather than treating such markets as homogeneous), this study extends understanding of the complexities facing international and domestic marketers.
Variance in residential property valuation in Lagos, Nigeria
Authors: Babawale G.K. , Ajayi C.A. 
Published: June 2011

PurposeQuantitative commentaries in the UK, Australia and other developed economies have generally suggested a high level of valuation accuracy. These important findings need to be developed in other parts of the world to facilitate cross‐border property business transactions which globalization promotes. In countries like Nigeria where the property market and valuation practice are just evolving, the one‐to‐one relationship between valuations and transaction prices observed in more developed economies may not necessarily hold. This paper aims to focus on these issues.Design/methodology/approachThis paper reviews major empirical studies on valuation accuracy with particular reference to the methodology and statistical analyses employed, the results obtained and their limitations. The paper also includes the results of an empirical study on valuation accuracy involving 250 residential properties in metropolitan Lagos, Nigeria. The paper employs error metric and econometric statistical techniques.FindingsThe study reveals, among others, that residential property valuation in Lagos metropolis exhibits inaccuracy below industry's acceptable minimum standards.Practical implicationsThe credibility problem engendered by inaccurate valuation has far reaching consequences on the relevance and future of the valuation profession in the study area. Greater collaboration between professionals and academia in research, information procurement and analysis, improvement in valuers' task environment, a well articulated and encompassing mandatory national valuation standards incorporating effective enforcement machinery are some of the suggested remedial measures.Originality/valueThe study draws attention to the potentially grave implications of this result on bank solvency and the attendant negative impact on various aspects of the economy.
Assessment of the qualitative adequacy of newly constructed public housing in Ogun State, Nigeria
Authors: Ibem Eziyi O. , Amole O.O. 
Published: June 2011

PurposeThe purpose of this paper is to present research assessing the level of qualitative adequacy of newly constructed public housing in urban centres in Ogun State, Nigeria.Design/methodology/ approachThe study followed a quantitative research strategy. A survey of 517 housing units constructed through four different strategies and selected based on quota of their existence in nine public housing estates was conducted with a questionnaire as the key data collection instrument. A five‐point Likert scale was used in measuring the level of qualitative adequacy of four key housing sub‐components. The data were analysed using descriptive statistics.FindingsResidents found the overall housing to be inadequate; they indicated that housing unit attributes were the most adequate and thus contributed most, while neighbourhood facilities were the least inadequate and contributed the least to qualitative housing adequacy.Research limitations/implicationsThe sample population comprised mainly house heads in public housing constructed between 2003 and 2009 therefore, the findings may not be considered to be applicable to all the public housing in the study area. However, the findings can form the basis for judging the performance of public housing in the current democratic dispensation in the study area.Practical implicationsThe findings imply that giving adequate attention to the provision of infrastructural facilities and maintenance of existing ones can enhance the qualitative adequacy of public housing.Originality/valueThis paper is a pioneering effort at evaluating the qualitative adequacy of most recently constructed public housing in the study area.
A dynamic framework for understanding cross‐national segmentation
Authors: Cannon Hugh M. , Yaprak Attila 
Published: June 2011

PurposeThe purpose of this paper is to provide a conceptual framework for better understanding of cross‐national segmentation under the underlying forces of globalization and technology.Design/methodology/approachThe approach is conceptual with illustrative examples, with a dynamic approach to cross‐national segmentation being considered.FindingsCross‐national segmentation can be better understood and better structured through closer examination of how segments evolve over time in response to the underlying forces of globalization and cultural evolution.Research limitations/implicationsThe framework described in the paper should inspire research on value‐based segmentation schemes across markets.Practical implicationsInternational marketing managers should be able to construct and adapt segmentation strategies much more effectively through the use of the conceptual framework offered in the paper.Originality/valueThe framework offered in the paper is unique in that it blends consumer value orientations with product/service characteristics and functionally vs symbolically motivated segments and how these evolve over time.
Location choice and the internationalization sequence
Authors: Yeoh Poh‐Lin 
Published: June 2011

PurposeThe purpose of this paper is to contribute to the literature on emerging multinationals by studying the internationalization strategies of two established companies in the Indian pharmaceutical industry: Ranbaxy and Wockhardt.Design/methodology/approachThe study utilizes a longitudinal case‐study approach to capture Ranbaxy's and Wockhardt's dynamic internationalization patterns. An extensive literature review using recently published works, government documents, and organizational reports was employed to give a clearer description of the two case companies.FindingsThe internationalization patterns of Ranbaxy and Wockhardt suggest that the mainstream internationalization models are more effective in explaining exploitative learning in terms of utilizing the firm's existing knowledge stock in the early stages of internationalization, while the emerging internationalization models (e.g. the LLL framework and accelerated internationalization) are more effective in explaining exploratory learning in terms of seeking novel knowledge flows in firms' later stages of internationalization.Research limitations/implicationsThe empirical base is limited and the use of case studies has its shortcomings (e.g. in terms of sample size, generalizations, etc.). As such, the exploratory findings of this study must be further verified and extended at other sites, especially to firms operating in regulated industries in other emerging countries. Second, the author analyzed the decision to enter a foreign market, without studying subsequent performance and its effects on further entries. The accelerated international growth may have negative consequences for the two cases, as time compression diseconomies may emerge when the firm has a fast foreign expansion pace. Further research using data from other industries and countries, and taking into account entry mode and performance could shed more light into this controversial issue. Third, the author only compared an early‐mover and a latecomer in the comparative case analysis. One of critical topics for further study is to compare different three types of MNEs, e.g. latecomer, newcomer and early‐mover, from the same industry to understand how their geography of learning and knowledge acquisition are influenced by their internationalization and locational choices.Practical implicationsOverseas acquisition, as compared to greenfield investment (e.g. wholly owned subsidiaries), offers more benefits to Indian pharmaceutical firms. Overseas acquisition provides access to established marketing networks, augments Indian firms' ownership advantages with new products and other firm‐specific intangible assets and, offers economic gains from improved operational synergies.Originality/valueThe paper is one of the few which has dealt with an important aspect of firm internationalization, i.e. country selection, the sequence of internationalization across foreign markets and their modes of integration.