bluuebunny/crossref_metadata_2025_split huggingface dataset:
The role of coachee characteristics in executive coaching for effective sustainability
Authors: Bozer Gil , Sarros James C. , Santora Joseph C. 
Published: April 2013

PurposeExecutive coaching is gaining in popularity as a management developmental activity which facilitates organisational change for sustainability. The purpose of this paper is to explore the relationships among coachee feedback receptivity, pre‐training motivation, learning goal orientation, developmental self‐efficacy, self‐reported job performance improvement, self‐awareness, task performance and affective commitment in terms of executive coaching effectiveness as a form of management development.Design/methodology/approachA non‐randomised controlled trial research design was conducted to examine the hypothesized relationships among coachee characteristics and executive coaching effectiveness, as reflected in greater levels of individual outcomes in corporate Israel.FindingsA significant interaction between learning goal orientation and pre‐training motivation on improvement in job self‐reported performance was found. Additionally, a negative relationship was found between learning goal orientation and improvement in self‐reported job performance among coachees with low levels of pre‐training motivation. Finally, self‐efficacy demonstrates a positive relationship with job performance improvement.Originality/valueThis research provides greater insights about the type of individual outcomes executive coaching should achieve, and under which conditions coaching is likely to be more beneficial for participants. This research has value for designing and implementing coaching programmes to drive sustainable development and innovation.
Market competitiveness and quality performance in high‐contact service industries
Authors: Yee Rachel W.Y. , Yeung Andy C.L. , Edwin Cheng T.C. , Lee Peter K.C. 
Published: April 2013

PurposeThe purpose of this paper is to explore conceptually and examine empirically the impact of market competitiveness on employee satisfaction, service quality, and customer satisfaction in high‐contact service industries.Design/methodology/approachAn empirical study was conducted in high‐contact service shops in Hong Kong. Dyadic data were collected from 210 high‐contact service shops and were analysed using structural equation modelling.FindingsThe results confirm that market competitiveness has a direct impact on service quality, not employee satisfaction. The findings also reveal that service quality affects customer satisfaction, which in turn leads to employee satisfaction, forming a “quality‐customer satisfaction‐employee satisfaction cycle”.Practical implicationsThe results recommend that firms take a long‐term perspective towards investment in understanding the competitiveness of the market. Such an understanding helps managers identify and implement appropriate quality‐improvement activities, such as establishing quality standards, providing appropriate job description to service employees, and adopting a customer‐oriented strategy, leading to enhanced customer satisfaction and employee satisfaction in a cyclic manner.Originality/valueThis study contributes to a detailed understanding of how service firms should strategically respond to market competitiveness.
Leveraged and inverse ETF performance during the financial crisis
Authors: Shum Pauline M. , Kang Jisok 
Published: April 2013

PurposeLeveraged and inverse ETFs (hereafter leveraged ETFs) have received much press coverage of late due to issues with their performance. Managers and the media have focused investors' attention on the impact of compounding, when the funds are held for more than one day. The aim of this paper is to lay out a framework for assessing the performance of leveraged ETFs.Design/methodology/approachThe authors propose a simple way to disentangle the effect of compounding and that of the management of the fund and the trading premiums/discounts, all of which affect investors' bottom line. The former is influenced by the effectiveness and the costs of the manager's (synthetic) replication strategy and the use of leverage. The latter reflects liquidity and the efficiency of the market.FindingsThe paper finds that tracking errors were not caused by the effects of compounding alone. Depending on the fund, the impact of management factors can outweigh the impact of compounding, and substantial premiums/discounts caused by reduced liquidity during the financial crisis further distorted performance.Originality/valueThe authors propose a framework for practitioners to evaluate the performance of leveraged ETFs. This framework highlights a very topical issue, that of the impact of synthetic replication, which all leveraged ETFs use. Financial regulators such as the SEC and the Financial Stability Board have all taken issue with synthetically replicated ETFs. In leveraged ETFs, this issue is masked by the effects of compounding. The framework the authors propose allows investors to disentangle the two effects.
Full wave numerical modelling of terahertz systems for nondestructive evaluation of dielectric structures
Authors: Lopato Przemyslaw , Chady Tomasz , Sikora Ryszard , Gratkowski Stanislaw , Ziolkowski Marcin 
Published: April 2013

PurposeThe purpose of this paper is to describe the full‐wave modelling of pulsed terahertz systems utilized in non‐destructive testing.Design/methodology/approachAt the outset, some basic information on the terahertz NDT are outlined and then, general remarks on its numerical modelling are presented. Frequency domain FEM and time domain FDTD analysis is carried out. Finally comparison of computed and measured signals is shown in order to prove numerical analysis correctness.FindingsIt is possible to model in a relatively simple way a terahertz system for nondestructive evaluation of dielectric materials. In contrast to other published work, the entire measuring setup is modelled, including photoconductive antenna with hemispherical lens, focusing lens and evaluated material with exemplary defect.Originality/valueThis paper gives a description of the terahertz non‐destructive testing system with comparison of simulated and measured results.
Determination of correction coefficients of the slot leakage inductance for multi‐phase machines
Authors: Király István 
Published: April 2013

PurposeThe part of the stator leakage inductance whose quantity changes with the coil pitch is the slot leakage inductance. The purpose of this paper is to determine an analytical expression which accounts for various slot shapes and the coil pitch change. This approach contrasts with the standard one, in which the same characteristics are inaccurately assumed for each slot shape. A further advantage of the proposed analytical expression is that it can also be used to model the slot leakage inductance for different phase numbers.Design/methodology/approachFrom the calculated coefficients of a slot by the Finite Element Method (FEM), the characteristics of the slot leakage coefficients are determined by an analytical expression. This helps one to study the connection between the slot shape types and the characteristics of slot leakage coefficients for different phase numbers.FindingsThe coefficients, which describe the change of slot leakage, are not the same for every slot type. These inaccuracies can result in deviation from the presented values in the classical literature.Originality/valueBy use of parameters, gained from the FEM calculation of a slot, the characteristics of the slot leakage coefficient can be determined as the function of winding pitch for different phase numbers by an analytical expression. Good accuracy of the analytical method is verified by the determination of the characteristics from the measurement of the two‐, three‐ and six‐phase windings and by the finite element calculations. Beside the speed of the process, it gives an overview about the connection between the slot shape and the coefficients.
A systematic literature review of semiotics perception in user interfaces
Authors: Nazrul Islam Muhammad 
Published: April 2013

PurposeThe underlying objective of this literature review was to investigate what kinds of semiotics researches have been employed in user interfaces design and usability evaluation, and how were they employed.Design/methodology/approachThis research follows a systematic literature review process that consists of three key stages: planning the review, conducting the review, and reporting the review. Starting with an initial set of about 1,000 research articles, 65 were selected for this review, using an inclusion and exclusion criteria. Qualitative and quantitative data were extracted from the selected literatures following a data extraction strategy in six themes of data extraction. The extracted data were synthesized to formulate the stated research questions to obtain the review goals.FindingsThis systematic review identified research strengths, gaps, and challenges. Apart from this, further research possibilities were also explored in this review. For research, the review showed clear needs for more researches to increase both the number and the quality of studies that can be focused on the research gaps identified by this systematic review related to: outcome validation; cultural issues consideration; user interfaces of mobile applications and websites; semiotics perception in usability evaluation; and further improve the value and applicability of research ideas. For practice, the review showed the significance of semeiotics in user interface design and usability evaluation to develop users' intuitive interfaces for boosting the system's usability.Originality/valueBased on a systematic literature review, the paper not only depicts the current status of semiotics research in user interface design and evaluation, but also provides a number of implications for research and practice. Thus, the review contributes to the scientific community of user interface design and evaluation, as well as suggesting the actual advances in the state of the practice in semiotics research on user interface.
Microwave studies by perturbation of Ag thick film microstrip ring resonator using superstrate of bismuth strontium manganites
Authors: Mathad S.N. , Jadhav R.N. , Puri Vijaya 
Published: April 2013

PurposeThe purpose of this paper was to determine the complex permittivity of bismuth strontium manganites (Bi1−xSrxMnO3) in the 8‐12 GHz range by using perturbation of Ag thick film microstrip ring resonator (MSRR) due to superstrate of both bulk and thick film.Design/methodology/approachThe BSM ceramics were synthesized by simple low cost solid state reaction method and their fritless thick films were fabricated by screen printing technique on alumina substrate. A comparison has been made between the X band response of Ag thick film microstrip ring resonator due to perturbation of bulk and thick film Bi1−xSrxMnO3 ceramic.FindingsThe bulk and thick film superstrate decreases the resonance frequency of MSRR. In this technique even minor change in the properties of superstrate material changes the MSRR response. Variation of strontium content also influences microwave conductivity and penetration depth of bulk and thick films.Originality/valueThe microwave complex permittivity decreases with increase in Sr content in bismuth manganite and it is higher for bulk as compared to its thick films. The superstrate on Ag thick film microstrip ring resonator is an efficient tool capable of detecting the composition dependent changes in microwave properties of ceramic bulk and thick films.
Medication errors, handoff processes and information quality
Authors: Chircu Alina M. , Gogan Janis L. , Boss Scott R. , Baxter Ryan 
Published: April 2013

PurposeThe purpose of this paper is to examine how clinical handoffs affect clinical information quality (IQ) and medication administration quality.Design/methodology/approachA case study was conducted in a US hospital. The authors applied a business process management (BPM) perspective to analyze an end‐to‐end medication administration process and related handoffs, and accounting control theory (ACT) to examine the impact of handoffs on IQ and medication errors.FindingsThe study reveals how handoffs can lead to medication errors (by passing information that is not complete, accurate, timely or valid) and can help reduce errors (by preventing, detecting and correcting information quality flaws or prior clinical mistakes).Research limitations/implicationsThe paper reports on one case study on one hospital unit. Future studies can investigate the impact of clinical IQ on patient safety across the multitude of health information technologies (e.g. computerized provider order entry (CPOE), electronic medication administration records (EMAR), and barcode medication administration systems (BCMA)) and approaches to process design and support (e.g. use of clinical pathways and checklists).Practical implicationsThe findings can contribute to more successful design, implementation and evaluation of medication administration and other clinical processes, ultimately improving patient safety.Originality/valueThe paper's main contribution is the use of accounting control theory to systematically focus on IQ to evaluate and improve end‐to‐end medical administration processes.
Competitor analysis and accounting of social networking site service companies in China
Authors: Steve Fong C.C. , Wong John 
Published: April 2013

PurposeThe purpose of this paper is to employ competitive analysis and accounting (CAA) spectrum to analyze the growth and development of social networking site (SNS) service industry in China. SNS service is a modern social cultural issue that affects communication channels and mannerisms.Design/methodology/approachThis paper mainly utilizes archival resources as company financial reports and newspaper clippings online to provide a business and social developmental context to the study. Competitor analysis and accounting framework and organizational life‐cycle stages are utilized.FindingsThe study illustrates competitive analysis and accounting in modern telecommunication business. It explores the perception of contemporary management accounting, and then raises an awareness of the relationship among accounting, business strategy, and social life.Research limitations/implicationsThis paper is based on two case studies; the findings may not be generalizable to other contemporary culture service companies. The cases have shown certain reasons why different CAA techniques are used by the companies in various stages of the organizational life cycle.Practical implicationsFirst, in their start‐up stage, both Tencent and Renren, two SNS service companies, engage in product development to obtain founding resources and acquire customers so as to enhance market share. Second, in their growth stage, the two companies engage in product financing through capital market. Tencent even further extends its business to trade financing.Originality/valueAccounting has attained an increased importance for SNS in the social media culture. Such connection is especially found in competitor analysis and accounting in different stages of the organizational life cycles as addressed in the study.
The adoption of Toyota Way principles in large Chinese construction firms
Authors: Shang Gao , Sui Pheng Low 
Published: April 2013

PurposeSince lean thinking has begun to be successfully implemented in manufacturing, the concept and its associated principles have become increasingly popular in the construction industry. The purpose of this research is to present an empirical study of the Toyota Way model in China's construction industry.Design/methodology/approachThis paper presents the results of a study conducted in China using a questionnaire survey to examine the extent to which the Toyota Way principles have been adopted by large Chinese construction firms. A total of 93 Chinese building professionals participated in the survey in China.FindingsThe Toyota Way is the “mother platform” of lean thinking, cutting across operational improvement strategies, people management, proactive problem‐solving approaches, and organizational culture elements. The results show some encouraging findings, in that a number of actionable attributes derived from Toyota Way principles have been adopted at least to some extent. However, implementing firms may still be subject to falling into the same traps and making the same implementation “mistakes” as have been seen elsewhere, as they often deployed this comprehensive management model in less than systematic ways.Originality/valueThe results also indicate that all the Toyota Way attributes were perceived as important by the respondents. The focus of the study is to discuss those attributes perceived as being highly important, yet less implemented. It is suggested that direct efforts and resources are needed to enhance these practices at the beginning. The results are also discussed in connection with their possible implications and suggestions for further research.
The challenges and opportunities in contemporary public sector leadership
Authors: Tizard John 
Published: April 2013

PurposePublic services will face major challenges over the next decade; severe financial pressures and cuts; growing demand; raising public and user expectations; decentralisation and community empowerment; opportunities to deploy new technology; and global competition. This will result in a changing relationship between citizen and services users with the state and service providers. The purpose of this paper is to discuss the challenges and opportunities in contemporary public sector leadership which face executive leaders.Design/methodology/approachThe paper considers what public service leaders will need to do; how they will need to behave; and the competencies and styles of leadership that will be required. It is a commentary and thought piece based on the author's wide experience, conversations with leaders from all sectors in the UK and his advisory and research projects.FindingsThere will be a paradigm shift in the relationship between the business, public, social and third sectors and this will require more effective collaboration between the sectors. The result of these far‐reaching changes is the need for a strong, outcome focused and collaborative leadership across all sectors, and specifically in the public sector. Leadership will be critical.Originality/valueThis article provides challenge and advice for leaders in the public sector and in the business, social and third sectors who work with the public sector and are responsible for public service delivery. It should enable leaders and potential leaders to consider how they can develop and practise collaborative leadership personally and within their organisations.
Developing smart and safe organizations: an evolutionary approach
Authors: Gotcheva Nadezhda , Watts Germaine , Oedewald Pia 
Published: April 2013

PurposeThis paper proposes an evolutionary approach to developing smart and safe organizations based on an alignment of two frameworks, an integrated safety culture model and an intelligent organizational systems model. It argues that diversity of propensities, defined as innate tendencies in individuals or groups to behave in particular ways shapes the potential for growth and evolution of organizations. It highlights the critical role of human systems and leadership in maintaining coherence and dealing with the challenges of increased complexity as organizations evolve.Design/methodology/approachThe paper aligns the Intelligent Organizational Systems (IOS) evolutionary model and the Design for Integrated Safety Culture (DISC) model to describe evolutionary development of safety practice in organizations. The result is an ‘evolution matrix’, that reveal the links between safety performance and organizational evolution.FindingsDevelopment of an organization's capacity for safety consciousness through diversification of propensities and different cohering leadership capabilities gives organizations a new way of improving safety.Practical implicationsThe evolution matrix can be used by leaders to systematically assess and enhance system capacity for addressing safety challenges.Originality/valueThe paper represents the first attempt at exploring the conscious development of safety‐critical organizations from an evolutionary perspective. It advances understanding of how organizations can evolve safely within ever‐changing environments.
Does worker loyalty pay? Evidence from transition economies
Authors: Linz Susan , Good Linda , Busch Michael 
Published: April 2013

PurposeDoes worker loyalty benefit workers? This paper aims to address this question.Design/methodology/approachUsing data collected from over 10,880 employees in more than 655 workplaces in six transition economies, the authors first document the nature of worker loyalty using three alternative measures. They use ordered probit regression analysis to investigate links between loyalty, expected rewards, and performance. Second, they use OLS regression analysis to identify the association between earnings and loyalty.FindingsAmong participants in this study, loyalty is positively associated with expected rewards and performance. Loyalty also is positively associated with earnings. In three cases, loyalty has larger influence on earnings than an additional year of experience.Research limitations/implicationsCountry samples are not nationally representative; data are cross‐sectional rather than longitudinal.Practical implicationsWhat strategies might firms adopt to install or enhance worker loyalty?Originality/valueThis paper uses multiple loyalty measures and comparable data collected from culturally and economically diverse countries. It undertakes explicit consideration of benefits to workers associated with loyal behavior.
Effects of different prebiotic stabilisers and types of molasses on physicochemical, sensory, colour and mineral characteristics of probiotic set yoghurt
Authors: Karaca Oya B 
Published: April 2013

The physicochemical, sensory, properties and mineral profile of probiotic set yoghurts prepared with different prebiotic stabilisers (pectin and guar) at 0.5% (w/v) and different molasses (grape, mulberry and carob) at 10% (v/v) were investigated. Guar‐supplemented yoghurts had the lowest titratable acidity values (P < 0.01) also the highest water‐holding capacity values (P < 0.01). However, guar had a negative effect on gel firmness and sensory properties of yoghurts. The effect of different stabilisers and molasses on colour L* and a*values was statistically significant (P < 0.01). Panelists gave the highest flavour scores to the pectin‐added yoghurts during storage period (P < 0.01).