bluuebunny/crossref_metadata_2025_split huggingface dataset:
Kon-Tiki: spatio-temporal maps for socio-economic sustainability
Authors: Ahamer Gilbert 
Published: August 2014

Purpose
– The overall purpose of this paper is to detect spatial, temporal, sectoral, thematic and other patterns or transitions in techno-socio-economic evolution that are likely to co-determine future development and allow the steering of it. The development of a “Global Change Data Base” (GCDB) promises a graphically and geographically oriented tool for the representation of correlations for global long-term data series.

Design/methodology/approach
– A literature analysis supports the interpretation of such “pattern recognitions”, especially the literature in the areas of economic growth, systems analysis, energy economics, social indicators and quality of life. Preconditions for economic growth are empirically analysed on a sectoral level along with prevailing structural shifts in the use of energy sources.

Findings
– The main outcome is a distillate of a few formative “paths of development”, according to a synthesis of to-date growth theories. These lines might influence development in future decades and co-determine the degree to which sustainability targets are met. Debates and discussion procedures make use of such findings and outline modes of actions.

Practical implications
– Developmental university curricula such as “Global Studies”, democratisation endeavours based on analyses of economic performance of (partly) democratic systems or global governance of science could profit from a consensus on global trends patterns, similar to the Intergovernmental Panel on Climate Change endeavour at the United Nations level.

Social implications
– Such heuristic methods could suitably mediate (in “multicultural” manner) between contradictory paradigms of global economic development that are mainly ideology-driven and hamper global society’s joint action.

Originality/value
– In short, this is an empirical work on pattern recognition in global evolution using aggregated spatially and temporally enabled data. It refers to the historic example of Kon-Tiki which undertook a surprisingly long journey based on precise knowledge of ocean currents and wind without applying own force.
Human factor and information security in higher education
Authors: Metalidou Efthymia , Marinagi Catherine , Trivellas Panagiotis , Eberhagen Niclas , Giannakopoulos Georgios , Skourlas Christos 
Published: August 2014

Purpose– The purpose of this paper is to investigate the association of lack of awareness and human factors and the association of lack of awareness and significant attacks that threat computer security in higher education.Design/methodology/approach– Five human factors and nine attacks are considered to investigate their relationship. A field research is conducted on Greek employees in higher education to identify the human factors that affect information security. The sample is consisted of 103 employees that use computers at work. Pearson correlation analysis between lack of awareness and nine (9) computer security risks is performed.Findings– Examining the association of lack of awareness with these attacks that threat the security of computers, all nine factors of important attacks exert significant and positive effect, apart from phishing. Considering the relationship of lack of awareness to human factors, all five human factors used are significantly and positively correlated with lack of awareness. Moreover, all nine important attacks, apart from one, exert a significant and positive effect.Research limitations/implications– The paper extends understanding of the relationship of the human factors, the lack of awareness and information security. The study has focused on employees of the Technological Educational Institute (TEI) of Athens, namely, teachers, administrators and working post-graduate students.Originality/value– The paper has used weighted factors based on data collection in higher education to calculate a global index for lack of awareness, as the result of the weighted aggregation of nine (9) risks, and extends the analysis performed in the literature to evaluate the effectiveness of security awareness in computer risk management.
Measuring performance of a service system – from organizations to customer-perceived performance
Authors: Laihonen Harri , Jääskeläinen Aki , Pekkola Sanna 
Published: August 2014

Purpose
– The purpose of this paper is to investigate the implications of the networked and open nature of the service business on performance measurement. The literature has acknowledged that the value of service is increasingly produced by service systems, but solutions for measuring the performance of a service system are still lacking.

Design/methodology/approach
– The paper constructs a conceptual framework for capturing performance of a service system by combining ideas from the service management and performance measurement literatures. This framework is then applied in two service systems, one from the public sector and one from the private sector. Two different service systems provide complementary views on the phenomenon of service system performance and call for distinctive measurement solutions. In both cases, interviews, series of workshops and an analysis of documentation of the prevailing measurement systems were conducted when applying the framework.

Findings
– The results indicate that the performance measurement of a service system necessitates measurement information from three perspectives: the performance of individual actors, the internal efficiency of a network and the customer-perceived performance of service operations. The paper provides empirical evidence about the design and implementation of performance measurement for a service system. It also provides some guidance to overcome the recognized measurement challenges that relate, for example, to the shared responsibilities, to integration of measurement data and to capturing customer-perceived impacts of services.

Originality/value
– The paper provides new understanding about performance measurement practice in a service system. It integrates service-dominant management philosophy into the long tradition of performance measurement, which concentrates excessively on organizational structures. Even though the common balanced performance measurement frameworks include the perspective of a customer, the application of the frameworks is easily side-tracked leading to sub-optimization when several organizations and customers participate in value creation.

Practical implications
– Empirical evidence illustrates the practical need for a new perspective on performance measurement of service systems. This can be achieved by shifting the unit of analysis from organizations to customer-perceived performance. The practical performance measurement systems need to balance with the aspects of effectiveness and outcomes of services, the efficiency of the production network and the performance of individual actors.
How to effectively manage knowledge in the construction industry
Authors: Bigliardi Barbara , Galati Francesco , Petroni Alberto 
Published: August 2014

Purpose– The aim of this paper is twofold: to understand if it is possible to find similarities and dissimilarities among the construction companies in terms of knowledge management (KM) process, identifying the main tools and techniques adopted by the same companies within this process; second, to emphasize and study more in depth the best KM techniques that emerged from the cases in the context of the Italian construction industry.Design/methodology/approach– On the basis of available studies on KM within the industry investigated, multiple case studies were developed to reach the aforementioned objective, involving 14 Italian construction companies.Findings– The outcomes obtained from the case studies allow drawing some conclusions on the KM process adopted by the companies investigated, as well as on the type of tools and techniques adopted by the same companies in the KM process.Research limitations/implications– The case study is based on 14 single cases and, therefore, we must keep in mind that there may be significant differences between industries, companies, departments and individuals regarding how management tools and technological systems are used in practice.Originality/value– Very few papers are available on the KM process within the Italian construction landscape. This study is expected to encourage future studies in this field.
A performance measurement system for academic entrepreneurship: a case study
Authors: Secundo Giustina , Elia Gianluca 
Published: August 2014

Purpose– This paper aims at proposing a performance measurement system (PMS) for academic entrepreneurship.Design/methodology/approach– The PMS has been developed through action research carried out within an Italian higher education and research centre on the basis of the literature background, focus groups and interviews.Findings– The study presents a new PMS based on an input–output model for academic entrepreneurship. As a result, a multidimensional framework for measuring technology entrepreneurship is proposed together with a set of key performance indicators (KPIs) to assess the “third mission” of universities. The application of the framework allows demonstration of its validity in public settings.Research limitations/implications– Because the research was conducted in a specific organisation, the possibility of generalizing the results to similar institutions is a key issue. Hence, it is important to distinguish between what is general in scope and what is case-specific.Practical implications– This study contributes to the extant literature on performance measurement of entrepreneurship process within research and higher education institutes that is traditionally focussed at the firm level. From a practitioner perspective, the model can be used both by universities which are interested in measuring their entrepreneurial capital and by other stakeholders who are interested in evaluating the value generation performances of universities. Implications for the society are clarified as well.Social implications– As for the society, the proposed model allows evaluation of the university’s pivotal role in the social and economic development of the region where it is located, especially in terms of new employments and new technology-intensive firms.Originality/value– The PMS is developed according to a process-oriented perspective of the academic entrepreneurship by identifying, for each step, a set of KPIs to meet the information needs of different stakeholders. The proposed PMS allows monitoring each phase of the technology entrepreneurship and managing the results in terms of social and economic impact developed. Contributions in PMS and intellectual capital literature are identified.
EFQMQual: evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Authors: Shahin Arash , Balouei Jamkhaneh Hadi , Zahra Hosseini Cheryani Sayedeh 
Published: August 2014

Purpose
– The major aim of this investigation is to propose a novel approach for evaluating the implementation of the European Quality Award, i.e. the model of European Foundation for Quality Management (EFQM).

Design/methodology/approach
– The EFQM model includes both enablers and results, while in the service quality gaps model, only the gaps between the organization and customer are studied. In this paper, a new approach has been proposed to assess seven determined gaps in implementing the EFQM model based on the concepts of the service quality gaps model and the ServQual approach. The new approach to the EFQMQual has been examined in Isfahan Province Gas Company using different viewpoints of senior and middle managers and senior experts on four elements of determined gaps. These include perceptions of goals, expectations of goals, perceptions of assessment and expectations of assessment.

Findings
– Findings indicate that leadership and key results criteria have the lowest and the highest gap values, respectively. In addition, the fifth gap, i.e. the difference between expectations of assessment and perceptions of assessment, has the lowest average, while the seventh gap, i.e. elements of the EFQM model, has the highest average. With regard to the correlation among the seven gaps, it became obvious that there is a significant correlation among the first, fifth and sixth gaps; and also between the fourth and fifth gaps. Finally, based on the Pareto rule, the priority of the criteria related to each of the gaps has also been determined.

Research limitations/implications
– One of the limitations of this study is the complexity of the concepts in the questionnaires, which makes it difficult for respondents to understand the items of the questionnaires. To overcome this, therefore, the researcher has attached a guideline to the distributed questionnaires.

Originality/value
– As the literature review indicates, there has not been any research on integrating the concepts of the service quality gaps model, the ServQual approach, and the EFQM model, while also analyzing the weak and strong results obtained from implementing the EFQM model based on such an integrated approach. The significance of the study lies further in the fact that based on an approach similar to the proposed EFQMQual, such concepts can be applied for evaluating the implementation of other quality award systems.
Library marketing: moving between traditional and digital strategies
Authors: E. Massis Bruce 
Published: August 2014

Purpose
– The purpose of this column is to provide several discussion themes on which to muse regarding the strategy of library marketing in today’s technology-rich environment.

Design/methodology/approach
– It involves literature review and commentary on this topic that has been addressed by professionals, researchers and practitioners.

Findings
– Moving between the traditional model of library marketing to the cutting-edge model is occurring through the numerous digital communication tools used everyday. Not only must the library rely on these modes of marketing they must also recognize that their patrons share that space with them and the many contacts each one of those patrons has as well, thus potentially expanding the library audience and therefore positively expanding its user base.

Originality/value
– The value in addressing this issue is to examine approaches to marketing library services in an effort to present the reader with several discussion points on the topic.
Keeping up with the law: investigating lawyers’ monitoring behaviour
Authors: Ellis Stephanie , Makri Stephann , Attfield Simon 
Published: August 2014

Purpose
– The authors wanted to provide an enriched understanding of how lawyers keep up-to-date with legal developments. Maintaining awareness of developments in an area (known as “monitoring”) is an important aspect of professional’s information work. This is particularly true for lawyers, who are expected to keep up-to-date with legal developments on an ongoing basis.

Design/methodology/approach
– The authors conducted semi-structured interviews with a group of lawyers who authored and published current awareness content for LexisNexis – a large publishing organisation. The interviews focused on identifying the types of electronic, printed and people-based current awareness resources the lawyers used to keep up-to-date with legal developments and the reasons for their choices.

Findings
– The lawyers mostly used electronic resources (particularly e-mail alerts and an electronic tool that alerted them to changes in website content), alongside interpersonal sources, such as colleagues, customers and professional contacts. Printed media, such as journals and newspapers, were used more rarely and usually to complement electronic and person-based resources. A number of factors were found to influence choice. These included situational relevance, presentation, utility and trustworthiness, the speed of content acquisition and interpretation facilitated by the resource.

Originality/value
– The authors' findings enrich their understanding of lawyers’ monitoring behaviour, which has so far received little direct research attention. Their design suggestions have the potential to feed into the design of new and improvement of existing digital current awareness resources. Their findings have the potential to act as “success criteria” by which these resources can be evaluated from a user-centred perspective.
Identifying the prevailing images in library and information science profession: is the landscape changing?
Authors: Vassilakaki Evgenia , Moniarou-Papaconstantinou Valentini 
Published: August 2014

Purpose– This paper aims to provide a systematic review on library and information science (LIS) profession’s image and stereotypes from 1999 to 2013. In particular, it aims to identify and analyze the prevailing images of librarians in various contexts and explore possible changes occurring over time.Design/methodology/approach– The method of systematic review is adopted to identify the prevailing images in LIS profession. Specifically, 60 papers were selected and five main themes emerged such as “public’s perceptions”, “librarians’ perceptions”, “students’ perceptions”, “mass media” and “image as an issue” after a thorough analysis of papers’ aim.Findings– It was found that librarians were negatively perceived by both the wider public and the students. In terms of mass media, the image of “the old maid” was dominant, whereas newspapers focused on the male librarian who was perceived as glamorous. Positive stereotypes were also found in children books. On the whole, librarian’s image and relevant stereotypes have not changed considerably over time.Research limitations/implications– This literature review considered only papers published between 2000 and 2013 and only in English mainly due to language restrictions.Originality/value– This review identifies, critically analyzes and discusses the literature on the prevailing images and stereotypes associated with LIS profession in the past 13 years. In addition, it attempts to identify and discuss any changes that occurred in this time frame.
Collaborative publishing in digital history
Authors: Middleton Ken , York Amy 
Published: August 2014

Purpose
– The purpose of this article is to provide examples of how partnerships can be used to build innovative digital collections.

Design/methodology/approach
– This article explores multiple aspects of Middle Tennessee State University’s (MTSU) Walker Library’s partnerships with the Center for Historic Preservation and MTSU’s graduate program in public history. Specific topics covered include pairing interpretive essays with groups of highly relevant images to engage students, incorporating responsive design to encourage use of mobile devices and creating an interactive map that links locations to digital content.

Findings
– By strengthening existing partnerships and proactively seeking new opportunities, libraries that do not have unique primary source collections can take a leading role in publishing digital history collections. Historians have been vital to the success of the Library’s digital projects, particularly those that incorporate multiple layers of historical context.

Originality/value
– This is one of the few articles about digital collections to cover responsive Web design (particularly within CONTENTdm), partnerships between libraries and public history academic programs and the value of multiple layers of historical context (metadata, essays matched with images and lesson plans).
Deliberations on design
Authors: Fox Robert 
Published: August 2014

Purpose
– The purpose of this paper is to encourage libraries to be as involved as possible in the design of the services they provide, be that traditional Web services or sophisticated discovery services. An inordinate reliance upon turn key applications that afford little to no opportunity for customization will not allow the author to be responsive to patron needs.

Design/methodology/approach
– This is a viewpoint column, and the content is exploratory in nature.

Findings
– The findings, in a sense, are that while in the past, others have been trusted to make critical design decisions, the author now needs to focus on applying information science skills to the design of his Web-based services.

Originality/value
– The quality of the digital services offered by libraries is a direct correlation of the level of investment offered. Investing at a more substantial level involves risks that need to be weighed against the potential benefits, but those risks cannot be completely ignored if the goal is a higher level of service excellence.
Profiling German-speaking socially responsible investors
Authors: Dorfleitner Gregor , Utz Sebastian 
Published: August 2014

Purpose
– The purpose of this paper is to analyze the main motives of investors in allocating their money in a socially responsible (SR) way.

Design/methodology/approach
– The paper is based on primary data collected in a survey using an online questionnaire. This paper applies tests for continuous and categorical data and (ordered) logit models.

Findings
– In a multivariate analysis that investigates determinants of SR investing, this study finds little influence of the demographic factors of gender and investment volume and none of educational level. Furthermore, it shows that the regions investors allocate their money to are significant along with the preference toward the order of return, risk and liquidity. Moreover, there appears to be a gap between supply and demand of SR investments. Additionally, there are indications that a very important inducement for SR investing is the expectation of a high financial performance.

Originality/value
– There are very few international studies concerning the link between SR investments and the explanation of preferences with factors other than demographic ones. This study broadens the scope of the literature by providing novel empirical evidence for the German-speaking market.
Value-based assessment of sovereign risk
Authors: Kalteier Eva-Maria , Molt Stephan , Nguyen Tristan , N. Posch Peter 
Published: August 2014

Purpose– The purpose of this paper is to introduce a methodology to evaluate sovereign risk. Hereby, a value-based approach using different market measures is introduced.Design/methodology/approach– This study’s approach aims to provide a value-based assessment of sovereign risk, combining market measures from government bond, credit derivatives and other markets as well as economic indicators.Findings– The study finds that the assessment of sovereign risk is only possible when using information from different markets and adjusting according to the information included in these measures. Combining both market-based and economic information leads to a value-based evaluation of sovereign risk.Practical implications– The practical implications are given for any institution with sovereign risk on their asset side. In fact, part of this research was done for the German Actuarial Foundation which uses the recommendations of this paper for the insurance industry.Originality/value– The study’s approach is novel because it is the first to include several market-based and economic measures of a sovereign and combines it into a value-based assessment.