bluuebunny/crossref_metadata_2025_split huggingface dataset:
Sustainability of digital information services
Authors: Chowdhury Gobinda 
Published: September 2013

Purpose
– This paper aims to propose a model which serves to illustrate that a number of factors are responsible for, and contribute to, the different forms of sustainability of digital information services. It also seeks to identify some areas of information research and their interrelationship in the context of sustainability of digital information services.

Design/methodology/approach
– This research is based on critical analysis of a range of research and policy documents, and an environment scan, in different aspects of sustainability of information systems and services. Recent and relevant past research studies as well as some relevant government policies and initiatives have been critically analyzed in order to identify various factors that are said to contribute to the economic, social and environmental sustainability of information services.

Findings
– It is noted that the sustainability of information has not been studied within the mainstream information science research. However, several previous research studies have produced findings and models that can be used to achieve some aspects of sustainability of information. It is also noted that various parameters of sustainability are inter-related and hence a proper research agenda has to be prepared, and concerted research efforts are needed in order to be able to develop and manage sustainable digital information services.

Practical implications
– A model has been proposed showing the various factors to be studied for achieving the economic, social and environmental sustainability of information services. Interrelations among the different factors and their implications for sustainability of digital information systems services are also discussed.

Originality/value
– The model is expected to open new vistas for research in the economic, social and environmental sustainability of digital information systems and services. It will develop new tools, technologies and applications for building sustainable information systems and services appropriate for the digital era.
An interaction and interface design framework for video digital libraries
Authors: Albertson Dan 
Published: September 2013

Purpose
– The purpose of this paper is to present a framework applicable to interactive video retrieval. The objective of the framework is so that it can be applied conceptually for understanding users and use of video digital libraries, and also practically for designing retrieval components like user interfaces.

Design/methodology/approach
– The framework was developed through a user-centered and analytical approach, and serves as an initial attempt at generalizing how users interact when searching and browsing digital video, throughout different situations, along with the general designs that can be supportive.

Findings
– The framework is two-fold, yet, together, comprises one set of conceptual findings. The first component of the framework depicts generalized user interactions throughout varying contexts of an interactive video retrieval process, followed by a second component, an illustration of the resulting supportive interface designs or sets of features. Cautions from previous studies not to over generalize the interactive process were heeded.

Research limitations/implications
– The implications for such research are based on the understanding that video retrieval will benefit from the advancement of user-centered foundations, which can guide and support design decisions for resources like digital libraries.

Originality/value
– The need for this study is rather straightforward: there is currently not enough conceptual research of interactive video retrieval from a user-centered perspective, which contrasts with other areas of information retrieval research where the interaction process has been thoroughly examined for a variety of domains and contexts with implications for different retrieval tools like OPACs, search engines, and article databases.
Integrating service-learning and humanitarian logistics education
Authors: P. Goffnett Sean , Keith Helferich Omar , Buschlen Eric 
Published: September 2013

Purpose– Humanitarian logistics is critical to providing relief to people in regions affected by hardship and disaster. This study examines literature on humanitarian logistics and service-learning and evaluates the integration of concepts.Design/methodology/approach– An exploratory case study approach was used to understand the integration of service-learning and humanitarian logistics. This was achieved by exploring current literature, piloting courses, providing relief, and documenting factors that facilitate successful service-learning experiences.Findings– Findings from this information-oriented work demonstrate the applicability of service-learning methods in humanitarian logistics education and contributes to current research by addressing urgent global needs.Practical implications– This case has practical relevance for logistics educators, humanitarian agencies, and service-learning leaders as it outlines various challenges and steps to developing a humanitarian logistics course with potential pathways for research. By integrating the theories and principles of service-learning with major logistics and supply-chain management concepts, colleges, and universities in collaboration with relief agencies can facilitate an impactful humanitarian logistics learning experience that provides needed support to disaster response.Originality/value– There is a scarcity of literature that connects humanitarian logistics and service-learning. This case shows that the service-learning movement shares a common purpose with many humanitarian organizations that work to foster citizenship, education, and community well-being. This paper is a first of its kind to study the efforts necessary to create a successful humanitarian logistics course that benefits students, faculty, communities, and institutions through applying service-learning principles.
Learning mechanisms for humanitarian logistics
Authors: Lu Qing , Goh Mark , De Souza Robert 
Published: September 2013

Purpose
– As humanitarian organizations often operate in highly volatile environments, a good understanding of their learning mechanisms would improve the knowledge acquisition and retention in these organizations, and complement the formal logistics education and training for their relief staff. The paper explores the following research question: what learning mechanisms are used by humanitarian organizations to acquire sufficient knowledge for their logistics operations.

Design/methodology/approach
– The paper opts for a theoretical study based on the existing literature. We apply organizational learning theory to examine the learning process and mechanisms of humanitarian organizations. An actual case is used to validate the findings.

Findings
– The study develops a theoretical framework for the learning mechanism of humanitarian organizations, and reports four learning mechanisms: learning by hiring, learning by doing, learning by observing, and learning by searching. Five propositions are proposed for empirical validation.

Research limitations/implications
– Because of the theoretical nature of the study, the research is still an exploratory one. The organization learning literature employed is not comprehensive. Researchers are encouraged to test the proposed propositions further.

Practical implications
– The paper includes implications for humanitarian organization to better manage their learning processes, improve the effectiveness of their knowledge management, and benefit more disaster-affected people.

Originality/value
– This paper fills a gap in the learning processes and knowledge management of humanitarian organizations.
“Fact” and “fiction”: enlivening health care education
Authors: Sheridan Alison , O'Sullivan Jane 
Published: September 2013

Purpose
– This paper aims to demonstrate how close analysis of cultural narratives can be employed as effective pedagogical tools in the explication and critique of specific workplace issues relevant to health management education.

Design/methodology/approach
– Two narratives have been selected to illustrate this point: the apparently “fictional” UK-based medical television drama series Bodies (2005-2006) and the apparently “factual” report of an Australian state government public inquiry into acute health care, the Garling Report.

Findings
– Through their demonstration of how analyses of selected segments of these texts can be used in health management education, the authors conclude that the comparative analyses of ostensibly “fictional” and “factual” narratives allow for analysis and critique of the inadequacies of new public management (NPM) applied to the health care industry, leading to a greater understanding of wider ideological effects on public perceptions.

Practical implications
– The authors argue that these understandings enliven students' learning experiences, and that such comparative analyses should be applied more widely across health management education to develop students' critical skills and openness to exploring alternative models.

Originality/value
– Comparative analysis of cultural texts is novel in health care education, and allows for the interrogation of ideology and its effects.
Improving care for people after stroke: how change was actively facilitated
Authors: Bamford David , Rothwell Katy , Tyrrell Pippa , Boaden Ruth 
Published: September 2013

Purpose
– This paper aims to report on the approach to change used in the development of a tool to assess patient status six months after stroke (the Greater Manchester Stroke Assessment Tool: GM-SAT).

Design/methodology/approach
– The overall approach to change is based on the Promoting Action on Research Implementation in Health Services (PARiHS) Framework, which involves extensive stakeholder engagement before implementation. A key feature was the use of a facilitator without previous clinical experience.

Findings
– The active process of change involved a range of stakeholders – commissioners, patients and professionals – as well as review of published research evidence. The result of this process was the creation of the GM-SAT.

Practical implications
– The details of the decision processes within the tool included a range of perspectives; the process of localisation led commissioners to identify gaps in care provision as well as learning from others in terms of how services might be provided and organised. The facilitator role was key at all stages in bringing together the wide range of perspectives; the relatively neutral perceived status of the facilitator enabled resistance to change to be minimised.

Social implications
– The output of this project, the GM-SAT, has the potential to significantly improve patients' physical, psychological and social outcomes and optimise their quality of life. This will be explored further in future phases of work.

Originality/value
– A structured process of change which included multiple stakeholder involvement throughout, localisation of approaches and a dedicated independent facilitator role was effective in achieving the development of a useful tool (GM-SAT).
The development and deploymentof electronic personal health records
Authors: Lewis Mark , Baxter Ryan , Pouder Richard 
Published: September 2013

Purpose– The purpose of this study is to examine the impact of strategic position on the ability of an entrepreneurial firm to successfully develop and deploy electronic personal health records technology within the US healthcare industry.Design/methodology/approach– This study uses an in-depth longitudinal case study methodology.Findings– The study contributes by juxtaposing a longitudinal view of how the focal firm proposed and acted on different strategic positions in an attempt to achieve development and deployment success. In doing so, the study also elaborates on Porter's recognition that firms need to make trade-offs when choosing a strategic position, as the purposeful limitation of service offerings can protect against the degradation of existing value creating activities.Research limitations/implications– The authors' study highlights the enormous challenge of facilitating the adoption and diffusion of technology enabled interventions in the US healthcare ecosystem. Future research that combines both interdisciplinary and multi-level investigation and analysis is sorely needed to develop a more sophisticated understanding of the phenomenon and to encourage the development and deployment of useful technology enabled interventions within the US healthcare industry.Practical implications– While the fragmented nature of the healthcare industry provides opportunities for entrepreneurial firms, such complexity within the ecosystem should not be underestimated as a reason for concern for small firms.Social implications– Total economic burden due to chronic diseases and other healthcare-related expenses is massive for the USA. Consequently, prevention and early detection of future disease states has become a core component of the current healthcare reform debate. EPHRs are considered one core component of a broader healthcare strategy to improve health outcomes and lower costs. By deepening our understanding of how best to develop and deploy such interventions, society will surely benefit.Originality/value– The longitudinal nature of the authors' study provides a unique opportunity to understand the dynamic interrelationships between context, position, and performance within the US healthcare industry.
Exploring the perceptions of auditor independence in Indonesia
Authors: Irmawan Yudi , Hudaib Mohammad , Haniffa Roszaini 
Published: September 2013

Purpose
– The purpose of this paper is to explore the perceptions of auditors and users of their reports on auditor independence in Indonesia.

Design/methodology/approach
– Auditors and users are requested to stated their confidence in the level of independence in 34 scenarios. Descriptive and χ2 test are the used to analyse the difference of perceptions amongst groups. The paper then conduct an interview with a senior officer of audit regulator body to better understand the findings.

Findings
– Both groups have less confidence on auditor independence in 30 situations. Results between auditors and users indicate auditors having lower confidence on auditor independence than users in situations related to crossover from audit firm to client, provision of NAS, auditor litigation and indirect financial interest through shareholdings while users have lower confidence on auditor independence involving personal relationship with a political figure and client imposing strict budget on audit fees. Within the auditor group, non-Big 4 auditors expressed more concerned for situations related to family relationship and restriction on audit fees.

Originality/value
– Research on auditor independence in Indonesia remains scarce despite the country's eagerness to adopt “international” accounting and auditing standards. In addition, the cultural context of Indonesia also helped in explaining our findings.
International positioning through online city branding: the case of Chengdu
Authors: Björner Emma 
Published: September 2013

Purpose
– The aim of the present study is to add to the existing research on online city branding by studying how metropolitan cities are internationally positioned using the internet and online branding. The focus is on objectives and strategies, method and expression (including five illustrations), and challenges in online city branding.

Design/methodology/approach
– The article relies on a single-case study approach, using the Chinese city of Chengdu as a case and illustration. Methods used are interviews, observations and documentation (including online material).

Findings
– The study illustrates how Chengdu uses online city branding in its international positioning. Chengdu's online branding is influenced by certain imagery, as well as challenges. Collaboration and endorsement crystalize as central elements in Chengdu's online city branding.

Research limitations/implications
– This article and study can be seen as an important element in broadening the understanding for online city branding to international audiences.

Practical implications
– The study offers insights to practitioners on how online city branding is carried out in a Chinese context and in the city of Chengdu.

Originality/value
– The study can be regarded as an important contribution to an area of practice and research which still is fairly new and unexplored, and an area that hitherto has not been well covered in the international literature.
Impact of cultural differences on foreign customers' perceived local services
Authors: Lin Chinho , Nguyen Conghoang , Lin Binshan 
Published: September 2013

Purpose
– This study aims to investigate and explain the influence of cultural differences on foreign customers' perceptions of the local service marketplace through their consumption experience.

Design/methodology/approach
– Exploratory research was conducted by conducting semi-structured interviews and using critical incidents technique to identify foreign customers' perception of each service. A purposive sampling method was used to collect 70 participants to recall their experience in the five most used services, including transportation, convenience stores, restaurants, healthcare, and banking.

Findings
– The results found 286 critical incidents in four main categories of the physical environment, employee behavior, value, and functionality. The participants were likely to mention positive arguments. The results also provide evidence that Western customers were more likely than their Asian counterparts to have a negative perception of local services.

Research limitations/implications
– The study combines all the participants' perceptions of all the most used services together for measurement; therefore, it may imply some various results for individual services. This paper has several limitations that need to be recognized in interpreting its findings.

Practical implications
– These results have cross-cultural implications, especially that foreign consumers really see services in a very simplistic manner. International service providers can take advantage of economies of scale and experience curve effects, while local service providers can also make efforts to attract foreign customers.

Originality/value
– The findings provide an initial step towards developing a comprehensive understanding of foreign consumers' perceptions of local services and make a theoretical contribution to the applicability of cross-cultural marketing.
The M Curve and the multinationality-performance relationship of Korean INVs
Authors: Hyeock (Ian) Lee In 
Published: September 2013

Purpose
– Using data from a sample of new high technology manufacturing start-ups in Korea, the purpose of this paper is to examine the multinationality-performance relationship of international new ventures (INVs) which are born regional in terms of exporting activities.

Design/methodology/approach
– The paper estimates econometric models as both cubic and quartic fits between the degree of multinationality and firm performance of Korean INVs using a feasible generalized least square (FGLS) regression method.

Findings
– It is found that the relationship between the INVs' degree of multinationality and firm performance is M-shaped, supporting the augmentation from the traditional S-curve fit applied to multinational enterprises (MNEs). In addition, in terms of performance implications, high technology manufacturing INVs perform better in their home region than in non-home regions when the degree of multinationality is mediocre or becomes very high. Finally, these findings hold for diverse performance measures.

Originality/value
– This paper assesses if it is really needed to go beyond the S-shaped curve with a sample of INVs, and how much the addition of the fourth degree polynomial term may increase the empirical model's explained variance between the two model specifications.
The economic rationale for option backdating: incentive explanations
Authors: Fang Hongyan , Whidbee David 
Published: September 2013

Purpose
– The purpose of this paper is to provide evidence in support of incentive and retention-based explanations for backdating.

Design/methodology/approach
– The authors use matching-firm techniques and the bivariate logistic model.

Findings
– Backdating firms tend to be younger and faster growing – the characteristics of firms with growing demand for skilled labor. Further, rather than experiencing poor performance, backdating firms tend to outperform matching firms in both prior- and post-backdating years.

Originality/value
– The results suggest that backdating reflects a firm's demand for valuable employees rather than strictly a manifestation of agency problems, as evidenced by previous study.
Quality: where have we come from and what can we expect?
Authors: Brown Alan 
Published: September 2013

Purpose
– The purpose of this paper is to provide an overview of the major themes of the quality movement in the past 25 years along with some of the lessons learnt from this. The future direction of quality is then explored by identifying a number of issues which are likely to impact on quality in organisations.

Design/methodology/approach
– The approach is a review of trends in the academic, professional and business world around quality.

Findings
–The main outcomes from the past 25 years of quality are presented and discussed along with the lessons from this experience. A number of current and future trends on the quality movement are identified and discussed.

Research limitations/implications
– Emerging trends are identified which could provide the stimulus for future research.

Originality/value
– Lessons for managers and leaders on the mistakes of the past and matters which they will need to deal with in the future are presented.
The TQM legacy – Gurus’ contributions and theoretical impact
Authors: Zairi Mohamed 
Published: September 2013

Purpose
– The purpose of this paper is to examine the various contributions made by Gurus who have impacted significantly on the theory and practice of total quality management (TQM) over the past 100 years.

Design/methodology/approach
– The paper uses the solid foundation created by the various thoughts, concepts, principles and methods contributed by specifically considered individuals.

Findings
– The methodology makes the case for the legacy that TQM has created and in particular, its unique additions to theory building.

Originality/value
– A unique examination of a century of TQM Gurus.
Action ethics: using action method techniques to facilitate training on ethical practice
Authors: Newns Kerri , Paul Moli , Creedy Kate 
Published: September 2013

This article describes how we facilitated a family therapy training day that privileged experiential learning when teaching ethics. Our approach used a range of action methods as learning activities selected from different disciplines. The theoretical basis on which these ideas were taught was drawn from types and categories of rights, balancing rights and parents' and children's rights. The teaching of these ethical frameworks, facilitated through action methods, enabled trainees to apply rights‐related reasoning to link theory to practice. Systemic social constructionist connections with action methods are explored and the term action ethics is used to describe the process of teaching ethical thinking and reasoning in a clinical context.Practitioner Points
Clinical ethics in family therapy is best taught using action method techniques to facilitate trainees learning.
The application of action method techniques in training creates opportunities for reflexive ethical therapy.
Action method techniques applied in family therapy training develops trainees' skills in rights related ethical reasoning and thinking.