bluuebunny/crossref_metadata_2025_split huggingface dataset:
Festivals, special events, and the “rising tide”
Authors: Litvin Stephen , Pan Bing , Smith Wayne 
Published: June 2013

PurposeThe accurate measure of the economic contribution of festivals and special events is a challenge. Using a case study, the purpose of this paper is to demonstrate a previously un‐captured economic contribution from increased hotel rates during the period of festival or event; the “rising tide” effect.Design/methodology/approachThis paper uses a case study on Charleston's hotel occupancy changes, and how the changes coincide with the occurrence of festivals and events in the community, to demonstrate the increased tourism income due to rising accommodation prices during festivals and events.FindingsThe study validates the increased tourism income due to rising accommodation prices during festivals and events, which can provide a significant boost to the economy of a local community.Practical implicationsFestival organizations, as well as hoteliers and other beneficiaries of tourist spending during festivals and events, should note how this additional contribution benefits them and their communities.Originality/valueMany economic contributions of festivals/events overstate their values. The current study first demonstrates a previously un‐captured economic contribution using a case study approach.
Festival tourism and the entertainment age: interdisciplinary thought on an international travel phenomenon
Authors: Noelle Bernick Leah , Boo Soyoung 
Published: June 2013

PurposeThe purpose of this paper is to define the success and growth of the modern festival tourism industry as a manifestation of the Entertainment Age, coupled with the repercussions of increasing globalization on global tourism markets. This definition highlights the interdisciplinary fissure between tourism and other social sciences. Additionally, the paper aims to address how modern festivals become successful by matching the proclivities of Entertainment Age consumers.Design/methodology/approachRedefining festival tourism as a manifestation of a social trend is achieved by reviewing pertinent literature in several academic disciplines and by examining current examples. This approach is meant to inspire further discussion of the trend and provides a solid basis for future research.FindingsThis discussion is important in that it demonstrates the socio‐philosophical impacts of the Entertainment Age on the tourism industry. It stages festival tourism as a viable mechanism for increased tourism and revenue. Examining the festival tourism industry within an Entertainment Age context may enhance the ability of the industry to capitalize on these social trends and philosophical changes.Originality/valueThis paper brings together several disparate concepts in an attempt to enhance the understanding of a current tourism trend, answering the overarching question of why the rise in festival tourism is occurring.
Festivals and special events: making the investment
Authors: Litvin Stephen W. 
Published: June 2013

PurposeThe purpose of this paper is to motivate hospitality leaders and local festival and special event management to grow their events from simply local events to those that attract tourists and tourists' dollars to the community.Design/methodology/approachPrevious research is discussed but no new research is offered.FindingsThis commentary challenges event managers to elevate their local events into attractors bringing tourists and tourist spending to the community.Practical implicationsFestivals and special events should consider growing their events such that they attract new monies to the community, put heads in beds, and generate revenue for tourism providers and other merchants across the local economy. The article offers suggestions to tourism officials for the distribution of public support funding to help local festivals successfully grow their events.Originality/valueReaders will find the Charleston model discussed herein of value as they consider the politics of funding festivals and special events in their community. The paper offers suggestions and warnings for the growth.
The involvement of technology transfer officers in the development of university start‐ups
Authors: Chugh Harveen 
Published: June 2013

PurposeThe purpose of this paper is to explore the involvement of technology transfer officers in the development of university start‐ups from a psychological ownership perspective.Design/methodology/approachA three‐year qualitative study of three university start‐ups was conducted using a longitudinal, case study and theory building design, whereby the theoretical perspective of psychological ownership was linked to the data during the analysis stage.FindingsWhen university start‐ups are running low on funds, technology transfer officers develop psychological ownership for the start‐up through the investment of the self and control routes (Pierceet al., 2001, 2003).Originality/valueThere is a paucity of empirical studies that examine psychological ownership in new venture creation. This study shows technology transfer officers develop psychological ownership for the university start‐up they are working with and contributes to both the psychological ownership and entrepreneurship literatures.
Conceptual framework development
Authors: Perry Patsy , Towers Neil 
Published: June 2013

PurposeThis paper seeks to identify the inhibitors and drivers of CSR implementation in fashion garment manufacturing from a supply chain management perspective.Design/methodology/approachA qualitative case study approach was adopted, using purposive sampling to select seven export garment manufacturers of varying size and business model in Sri Lanka. Primary data was collected through on‐site face‐to‐face interviews with managerial level and operational level informants within each company and through non‐participant observation within factory environments. Data analysis was conducted manually.FindingsAdopting SCM principles supports CSR implementation in supplier facilities in global fashion garment supply chains by overcoming the negative effects of retail buying practices. It also progresses supplier CSR performance beyond that which is achievable via a coercive, compliance‐based model by encouraging suppliers to be innovative and take ownership of the CSR agenda. Hence, aspects of supply chain relationship management may be more critical in progressing CSR implementation than traditional bureaucratic monitoring and auditing mechanisms.Practical implicationsIn an industry sector facing unique pressure on cost as well as lead time, fashion retailers must understand how to align CSR implementation with the unique competitive challenges of the sector. Analysing the success of CSR implementation in the Sri Lankan export garment manufacturing industry enables managers to identify barriers and supporting factors to CSR implementation in global fashion supply chains.Originality/valueThis paper presents industry‐specific data from a key global garment manufacturing country on a commercially sensitive subject. Its contribution to extant literature is the development of a CSR framework that identifies inhibitors and drivers to CSR implementation from a fashion supply chain management perspective.
Multimodal network design for sustainable household plastic recycling
Authors: Bing Xiaoyun , Groot Jim J. , Bloemhof‐Ruwaard Jacqueline M. , van der Vorst Jack G.A.J. 
Published: June 2013

PurposeThis research studies a plastic recycling system from a reverse logistics angle and investigates the potential benefits of a multimodality strategy to the network design of plastic recycling. This research aims to quantify the impact of multimodality on the network, to provide decision support for the design of more sustainable plastic recycling networks in the future.Design/methodology/approachA MILP model is developed to assess different plastic waste collection, treatment and transportation scenarios. Comprehensive costs of the network are considered, including emission costs. A baseline scenario represents the optimized current situation while other scenarios allow multimodality options (barge and train) to be applied.FindingsResults show that transportation cost contributes to about 7 percent of the total cost and multimodality can bring a reduction of almost 20 percent in transportation costs (CO2‐eq emissions included). In our illustrative case with two plastic separation methods, the post‐separation channel benefits more from a multimodality strategy than the source‐separation channel. This relates to the locations and availability of intermediate facilities and the quantity of waste transported on each route.Originality/valueThis study applies a reverse logistics network model to design a plastic recycling network with special structures and incorporates a multimodality strategy to improve sustainability. Emission costs (carbon emission equivalents times carbon tax) are added to the total cost of the network to be optimized.
Perceptions of quantifiable benefits of local authority risk management
Authors: Hood John , Smith Tom 
Published: June 2013

PurposeThe use of risk management strategies and practices in UK local authorities has increased significantly in recent years. The purpose of this paper is to examine the perceptions of local authority officers and establish the degree to which there is evidence of quantifiable, positive risk management outcomes.Design/methodology/approachThe research used the case study method and two English local authorities agreed to participate in the research. In the course of the case study, interviews were conducted with their risk managers. In addition authority‐specific information was gleaned from council reports, assessments and external audits.FindingsThe results suggest that risk management has a key role to play in the successful delivery of corporate objectives and services to the public and that, despite challenges, there is evidence that positive outcomes can be identified and measured.Research limitations/implicationsAlthough the methods used do not permit generalisability, this research has found evidence of good risk management outcomes. However, quantifying these is challenging. Local authorities have a large number of data sources to help identify sources of possible evidence; however there appears to be fragmentation and a lack of cohesion in the use of these.Practical implicationsThe findings of this research suggest that there are mechanisms which local authorities could put in place to further facilitate better evaluation of risk management outcomes.Originality/valueResearch into the delivery of successful risk management outcomes is important for all local authorities, but it appears to be limited as an area of research or practice. This paper identifies both areas of success and the need for further research.
Community empowerment: learning from practice in community regeneration
Authors: Adamson Dave , Bromiley Richard 
Published: June 2013

PurposeRecent UK policies emphasise increased community participation in decision‐making. However, research points to an “implementation gap” whereby policy has not led to genuine community empowerment in practice. This paper aims to investigate community empowerment and influence over service providers brought about by the Communities First programme in Wales, a regeneration programme which aims to empower local communities.Design/methodology/approachThe research analyses nine Communities First partnerships with a mixture of interviews, focus groups and community‐led partnership reviews. The case studies reflect the rural/urban geography of Wales and the varied governance models evident in Communities First.FindingsThrough Communities First, residents feel empowered to manage positive change in their communities. However, key public agencies have not responded adequately to this policy agenda. Notably, there has been a failure to “bend” mainstream services.Research limitations/implicationsThe findings point to future research with public sector agencies to identify the exact points at which community “voice” is lost and how it could be better assimilated into policy development and service delivery mechanisms.Practical implicationsCommunity empowerment requires adequate training for development staff and support mechanisms for community participants. Roles of public sector organisations attending community partnerships need to be clearly defined. At an organisational level, incentives, including funding, and sanctions are needed in order to change ways of working.Originality/valueCommunities and public agencies face challenges in delivering the empowerment agenda. The research identifies key issues in achieving empowerment objectives by examining the eight‐year experience of the Communities First programme.
Placing well‐being and participation within processes of urban regeneration
Authors: Woolrych Ryan , Sixsmith Judith 
Published: June 2013

PurposeThe concepts of well‐being and participation are prevalent in current regeneration policy, being seen as crucial to alleviating disadvantage and marginalisation in deprived communities. However little is understood about how such ambiguous concepts are articulated within urban regeneration practice. This paper seeks to present a reflective case study of research in a New Deal for Communities (NDC) area designed to understand different conceptualisations of well‐being and participation in community places and regeneration practices.Design/methodology/approachThe perspectives of regeneration professionals, local residents and academics were revealed through the development of a multi‐method and participatory research approach using interviews, observations, video diaries and workshops. An action oriented event aimed at developing overlapping communities of practice was held to engage in active dialogue and develop shared understandings between the resident, professional and academic communities.FindingsConceptualisations of well‐being and participation articulated through regeneration policy and practice between the different stakeholder groups are contradictory. The absence of a shared vision for regeneration and differing expectations of participation can have detrimental effects on both the well‐being of local residents and the sustainability of the long‐term participation of local residents in the regeneration process. This challenges the recent government approach to creating a Big Society which is underpinned by devolved decision making and the desire for local leadership through realising the potential of communities.Originality/valueThe research has helped to create new relationships between residents and professionals organised around joint working and changed practice.
“How accurately does regeneration target local need?” Targeting deprived communities in the UK
Authors: Shiels Chris , Baker Deborah , Barrow Stephen 
Published: June 2013

PurposeThe purpose of this paper is to investigate to what extent urban regeneration programmes were targeted at the most deprived geographical areas and populations within the boundaries of nine local authorities (LAs) in the North West of England.Design/methodology/approachFor each of the nine LAs, area‐level and individual survey data were used in estimating the proportions of the more deprived neighbourhoods and individuals included in (or excluded from) regeneration target populations after 1995.FindingsThe area‐level approach found that, in general, the more deprived neighbourhoods within local authority districts had been included in a main regeneration programme target area. However there was evidence of inconsistent coverage between LA areas, as well as some cases of very deprived local areas having no involvement at all in major regeneration programmes since 1995. Additional analysis of available survey data found that substantial numbers of residents with one or more individual indicators of deprivation (not in full‐time employment, not owning home, in difficult financial situation) had not been included in a regeneration target population.Research limitations/implicationsThe basic nature of the measures of regeneration and deprivation used in the study reflect its status as the first stage of a wider project investigating the association between regeneration activity, social exclusion and health.Practical implicationsThe findings of the study highlight the requirement for evaluators of a regeneration programme to consider how successful the intervention has been in targeting those residents for whom it was initially designed. This should precede any measurement of the programme outputs and their impact upon the “well‐being” of the targeted community.Originality/valueThe study is original in its use of both aggregated and individual level data in its consideration of how regeneration targets “need”.
Regeneration and well‐being: research into practice
Authors: Trueman Myfanwy , Cornelius Nelarine , Franks Tom , Lawler John 
Published: June 2013

PurposeThis article aims to introduce the special issue which arose from a conference about urban regeneration in post industrial cities hosted at Bradford University in 2008. The event focused on the sustainable and intangible aspects of individual and community well‐being.Design/methodology/approachThe article discusses the background to urban regeneration and introduces the papers in the issue.FindingsThe papers investigate and understand how policies, programmes and projects can increase well‐being in the built environment, and what this means for those involved. Specifically the papers address key features of well‐being in terms of the economics of regeneration, participation, sustainability, social enterprise, migration, partnership, management, and the importance of place and space.Originality/valueThe article focuses on the papers of the special issue that encourage pragmatic and workable solutions based on sound theory and practice.
Attitudes and arrangements at workplace and sickness absence among blue‐ and white‐collar workers
Authors: Siukola Anna , Nygård Clas‐Håkan , Virtanen Pekka 
Published: June 2013

PurposeThe purpose of this paper is to focus on the associations of employees’ attitudes and human resource arrangements to sickness absence from the perspective of absence culture and work ability.Design/methodology/approachThe study was conducted in one of the largest food industry companies in Finland. Sickness absence register data were obtained from the years 2003 to 2005 and a survey from 2005. This survey included single propositions about work arrangements (five propositions) and attitudes (three propositions) during sickness absence. These were analysed by absence days and short (1‐7 days) and long spells (>7 days).FindingsThe attitude of blue‐collar workers who agreed that it is a matter of course that someone is absent was statistically significant regarding sickness absence. They had increased risk for sickness absence days and for short spells. From work arrangements during absence the fact that jobs will wait returning to the workplace decreased the risk for short and long sickness absence spells in both groups. In addition, the fact that the employer will take a substitute during workmates’ absence increased the risk for all measured sickness absence rates among white‐collar workers.Practical implicationsThese findings should be noted in enterprises’ human resource management and occupational health services to manage and understand sickness absence.Originality/valueAlthough sickness absence has been widely studied, very little is known about sickness absence related work arrangements and attitudes associated with sickness absence. This study increases knowledge about these issues.
The effects of interpersonal customer mistreatment on employee retaliation
Authors: Mullen Jane E. , Kevin Kelloway E. 
Published: June 2013

PurposeThe purpose of this paper is to examine the relationship between customer mistreatment and employee retaliation. The moderating effect of employee psychological strain on the relationship between customer mistreatment and employee retaliation is also examined.Design/methodology/approachA sample of 107 contact centre customer service representatives completed a survey. Moderated multiple regression analysis was conducted to examine the relationship between customer mistreatment and psychological strain on employee retaliation.FindingsCustomer mistreatment emerged as a significant predictor of employee retaliation against the customer (customer mistreatment: β=0.252, p<0.01), providing support for hypothesis 1. Psychological strain was found to significantly moderate the effects of customer mistreatment on employee retaliation against the customer, (β=0.197, p<0.01) supporting hypothesis 2.Originality/valueThe results provide a greater understanding of individuals’ responses to customer incivility. Previous research has demonstrated that uncivil customer behavior leads to emotional exhaustion and absences from work within the call centre industry. Our results suggest that call centre customer service employees may also engage in retaliatory behavior when they perceive that they have been treated unjustly by customers. The positive relationship between customer mistreatment and employee retaliation against customers was stronger when employees reported high (versus low) psychological strain.
Sporting family business generations
Authors: Joshi Manoj , Srivastava Apoorva , Ashwini Aggarwal Varun 
Published: June 2013

PurposeThe case aims to deal with multigenerational entrepreneurship. The family business of sports goods was initiated by Yashpal Aggarwal and his friends in the 1950s. Yashpal acquired the art of doing business and started initially with trading of sporting goods in Mumbai. Yashpal had three sons, Ashok, Ashwini and Rajesh, who ventured into sports trading business as well. After the demise of Yashpal, Ashok shifted to Jalandhar and started a manufacturing unit, producing roller skates. Ashwini, being entrepreneurial and innovative, had always desired to professionalise the business and hence started with Okini Sports. Okini Sports emerged as the first organised professional sports mall in India.Design/methodology/approachBased on case research, individual interviews at different levels, testing the case several times and filling the case gaps during the process to authenticate information, multiple sources of information have been used.FindingsBusinesses largely compete on the basis of available talent, competency and capability. Family businesses must be open to induct competent people within the family with the required skills to lead the company. If a family nurtures a member with requisite skills, values, to keep shareholders, key customers, and suppliers loyal to the business, then family leadership is the best option. As the business grows in dimension, differential capabilities are required to run the business competitively, hence, inducting talented individuals as professionals is a better option. A family must be realistic about the talents available internally.Research limitations/implicationsThis case is restricted to sports family business entrepreneurship in the context of India, but has a great learning towards multigenerational entrepreneurship.Originality/valueThe case is original with the family in its fourth generation, the youngest looking to diversify and professionalize the business, set his family dreams of setting up the biggest sports mall in India.