bluuebunny/crossref_metadata_2025_split huggingface dataset:
The role of leadership and cultural barriers in the adoption of lean six sigma in clinical pharmacy practice and medicine waste reduction. The case of NHS-UK
Authors: Saha Krishnendu , Patel Bhavesh , Paladini Stefania 
Published: June 2024

PurposeThis study investigates the role of leadership and cultural transformation in facilitating Lean Six Sigma (LSS) practices in clinical pharmacy settings to reduce medicine waste within the UK National Health Services (NHS).Design/methodology/approachA systematic literature review on Lean Six Sigma in health care was conducted to develop an analytical framework. This was followed by a qualitative case study of an English NHS trust to test the framework, exploring pharmacists' adoption of LSS practices and their impact on staff behaviour, focussing on leadership decisions and organisational culture.FindingsThe research highlights the significance of leadership’s prioritisation in waste reduction efforts and its influence on staff engagement. It also examines the intricate relationship between leadership decisions, education and training, resource allocation, and the prevailing clinical culture, which shapes pharmacists' behaviours and attitudes towards LSS practices and waste reduction.Research limitations/implicationsThe study’s focus on a single NHS trust limits the generalisability of the findings, suggesting the need for further research across different healthcare settings.Practical implicationsThe study recommends a cultural transformation, earlier training, and reformation in service strategy to enhance the adoption of LSS practices and contribute to a more sustainable future for the wider health services.Social implicationsEffective medicine waste management prevents harm and helps address the current NHS medicine shortage. The NHS can allocate resources efficiently, ensure timely treatment, and prepare for future disruptions by implementing the proposed framework.Originality/valueWe developed a leadership model for the NHS to reduce medicine waste, offering a novel approach to addressing the challenge of medicine waste through leadership and cultural transformation.
Enhancing digital transformation: exploring the role of supply chain diversification and dynamic capabilities in Chinese companies
Authors: Feng Mengying , Wang Tao 
Published: June 2024

PurposeDrawing upon the extended resource-based view (ERBV), this research aims to examine the effects of supply chain diversification (SCD) on enterprise digital transformation (DT), focusing on the external perspective of the supply chain.Design/methodology/approachLeveraging panel data from Chinese A-share listed companies from 2015 to 2022, this research employs multiple regression analysis to empirically examine the relationship between SCD and enterprise DT.FindingsThe results of analysis indicate that: (1) SCD positively influences enterprise DT, a relationship that persists even after rigorous endogenous and serial robustness testing. (2) SCD fosters enterprise DT by bolstering its absorption, innovation, and adaptive capabilities. (3) Executive risk preferences and Pilot Policies positively mediate the effects of SCD on enterprise DT.Originality/valueThis research provides novel empirical insights into the underlying mechanism linking SCD and enterprise DT. The findings offer valuable guidance for enterprises seeking to optimize supply chain management and embrace DT, while also informing policymakers on strategies to facilitate SCD and DT enhancement among enterprises.
Foreign direct investment, economic growth and environmental quality in Africa: revisiting the pollution haven and environmental Kuznets curve hypotheses
Authors: Achuo Elvis , Ojong Nathanael 
Published: June 2024

PurposeThis study examines the environmental effects of foreign direct investment (FDI) inflows and economic growth by revisiting the pollution haven and EKC hypotheses in the context of Africa.Design/methodology/approachThe underlying relationships are unravelled with the help of quantile regressions for a panel of 46 African countries over the 1996–2022 period.FindingsThe results show that FDI inflows significantly increase CO2 emissions, supporting the pollution haven hypothesis (PHH) in Africa. There is also evidence of the N-shaped EKC hypothesis. When analysing different income groups, PHH and EKC remain consistent, except in low-income countries where only PHH is observed. However, the environmental impact of FDI inflows and economic growth decreases at higher quantiles. These findings suggest that policymakers in Africa should strengthen environmental regulations and adopt common environmental standards that encourage green technologies.Originality/valueThis study fills an empirical research gap by comprehensively examining the relationship between FDI, economic growth, and environmental degradation in African countries. Unlike previous studies focused on the inverted U-shaped EKC, our research reveals the existence of an N-shaped EKC in Africa.
Customer incivility and frontline employee job performance: a moderated mediation analysis of PsyCap and emotional exhaustion
Authors: Khanam Afreen , Tarab Sheema 
Published: June 2024

PurposePremised on the conservation of resources (COR) theory, our study attempts to investigate if emotional exhaustion (EE) is a mediator in linking customer incivility (CI) and employee job performance (JP). Additionally, it examines the moderating role of PsyCap in customer incivility and job performance relationships. Furthermore, we explore whether PsyCap moderates the mediating effect of emotional exhaustion in customer incivility and job performance relationships.Design/methodology/approachUsing a multi-phase survey, data was gathered from 469 frontline employees working in diverse service sectors in India. All analyses were done with SPSS 25 and AMOS 23 to determine the study's findings.FindingsThe study substantiates a partial mediation effect, revealing that customer incivility intensifies emotional exhaustion among FLEs, resulting in decreased job performance. In addition, the interaction of PsyCap seemed to weaken the relationship between CI and employee JP. However, PsyCap does not mitigate the indirect association of CI and employee JP via emotional exhaustion. To our surprise, we observed a slight amplification in the mediating impact of emotional EE at elevated levels of PsyCap.Practical implicationsThe study findings suggest that training employees and cultivating their PsyCap could be a strategic solution for effectively managing and mitigating the adverse effects of customer incivility in the workplace.Originality/valueOur study marks the first empirical exploration of PsyCap's moderating role between customer incivility and both job performance and emotional exhaustion linkage.
The effect of Muslim consumers' religiosity on brand verdict
Authors: Osanlou Bahareh , Rezaei Emad 
Published: June 2024

Purpose
This study aims to examine the effect of Muslim consumers’ religiosity on their brand verdict regarding clothing brands, through the mediating role of decision-making style, brand status and brand attitude.

Design/methodology/approach
Structural equation modeling was used to analyze the data collected from 200 clothing buyers in Mashhad, one of Iran’s religious cities.

Findings
The results indicate that intrapersonal religiosity, compared to interpersonal religiosity, has a more significant effect on Muslim consumers’ decision-making styles, and different decision-making styles of Muslim consumers affect their brand verdict through brand status and brand attitude.

Research limitations/implications
The research sample consists solely of respondents from the Islamic religion. Therefore, the impact of religiosity might differ among individuals from other religions, such as Christianity and Judaism.

Practical implications
This study’s findings are crucial for clothing brands, both national and international, that cater to the Muslim customers’ market. They need to consider the degree of religiosity when segmenting and targeting their market. This study shows that clothing brand marketers can best influence the brand verdict of Muslim consumers by targeting those with a brand-loyal decision-making style, focusing on their religious beliefs.

Originality/value
To achieve success in Iran’s Muslim market, marketers must consider their consumers’ religious beliefs and tailor their marketing plans accordingly. This study aims to investigate the impact of religiosity on consumer behavior toward brands in Iran’s Muslim market.
Dynamic resource management and slack resources
Authors: Agustí María A. , Aguilar-Caro Rocio , Galán José Luis , Acedo Francisco J. 
Published: June 2024

PurposeOrganisational slack has been widely considered in strategic management, but there is a gap in understanding the process of accumulation and application of slack resources. From a dynamic perspective and over an extended period of time, this paper analyses the management of slack resources and evaluates whether the different behaviours, in relation to the accumulation and consumption of slack resources, have any effect on performance.Design/methodology/approachThe resource-based view and the dynamic extension of this theory, i.e. resource management and resource orchestration, were analysed in order to evaluate how slack resources can be managed and generate value. Assuming a configurational approach, the analysis was structured into two stages to answer the proposed hypothesis. The first stage studied whether there were different patterns of management of slack resources over time using the DistatisR package. The second stage evaluated which behaviours had the greatest impact in terms of profitability by using a dynamic panel data regression.FindingsThree different types of slack resource management were found in companies: efficient, effective and erratic. Different types do not have the same impact on performance.Originality/valueThe dynamic management of slack resources has scarcely been considered, even during periods of crisis and economic expansion. This research advances the understanding of how firms transform slack resources into performance from a dynamic perspective.
Corporate social responsibility communication after COVID-19: what values for practical implementation of the SDGs?
Authors: Tebessi Sana , Ben Cheikh Amal , Dali Mariem 
Published: June 2024

PurposeIn line with the growing trend of companies focusing on achieving sustainable development goals (SDGs), this research paper aims to propose a classification of values of socially responsible companies aligned with the SDGs that these companies could fulfill.Design/methodology/approachThe authors’ carried out a qualitative semiotic analysis of four companies as part of the corporate environmental communication initiative to focus on the corporate values conveyed in the messages. Using thematic analysis, the authors’ identified the SDGs achieved by their actions. By coding the values and the SDGs, the authors’ performed a top-down hierarchical classification, linking the value system to the SDGs.FindingsThis research unveils various relationships between corporate communication values and the practical implementation of specific SDGs. This paper sheds light on the central role of utilitarian values in achieving SDGs 7, 8, 9, 10, 11 and 13 and highlights the importance of existential values in reaching SDGs 8, 9, 10, 12, 11 and 17. Conversely, no utilitarian values contribute to the realization of SDGs 7, 8, 11, 13 and 17, while no existential values enable the achievement of SDGs 7, 12, 13 and 17.Originality/valueThis research makes a valuable contribution to the achievement of the SDGs by adopting a streamlined approach that aligns with specific company values. The classification of values by SDG provides an in-depth understanding of commitments toward these goals and promotes more coherent integration into corporate culture and business practices. This approach ensures that sustainable progress is aligned with the values communicated in their long-term strategy, enabling businesses to effectively address crises.
Framing knowledge structure of customer engagement: a multimethod review
Authors: Roopak Roopendra , Chakrabarti Somnath 
Published: June 2024

Purpose
This study aims to perform the bibliometric analysis of the customer engagement (CE) literature, highlights the major research themes and classifies the subdomains. The study also identifies antecedents and consequences, as well as dimension evolution, and suggests future research directions.

Design/methodology/approach
This study used a comprehensive bibliometric approach using Scopus data from 2002 to January 2024. Advanced analytical techniques, including bibliometric and cocitation analysis using R and bibexcel, were used. In addition, machine learning (ML)-based Latent Dirichlet Allocation (LDA) was used to extract latent themes.

Findings
This study reveals the domain’s past trend and present research scenario. The thematic analysis of CE is classified into three phases. Document cocitation analysis provided four broad clusters: conceptualization and operationalization, value creation through engagement, building relationships with brands and engagement-social media interface. The antecedents and consequences are categorized and presented along with the evolution of the multidimensional nature of CE.

Originality/value
This study adds to the literature in two key ways. First, the entire scholarly production has been compiled into one frame. Second, multiple methods were used to unravel citation, cocitation and textual data. Furthermore, ML-based LDA was used to extract latent themes from clusters and future research directions were proposed.
Education and gender (in)equality in wage employment in sub‐Saharan Africa
Authors: Oudanou Damghane , Ouedraogo Idrissa , Ondoa Henri Atangana 
Published: June 2024

AbstractWe analyse the effect of education on gender parity in wage employment in sub‐Saharan African countries. The data used cover a panel of 43 countries over the period 2000–2019. The two‐stage least squares method is used. The results show that secondary and tertiary education and gender parity in education improve gender equality in wage employment. Therefore, to reduce gender inequality in wage employment, African countries should promote gender equality, particularly in secondary and tertiary education, by adopting policies to alleviate the conditions and costs of schooling for girls.
The roots and routes of public health institutes in Scandinavia
Authors: Elvbakken Kari‐Tove , Veggeland Frode 
Published: June 2024

AbstractThis article aims to increase the knowledge of the roles and functions of public health institutes (PHIs) by exploring and comparing the Scandinavian PHIs, their roots, and developments over time. The research questions are the following: What was the history behind these public institutions? How have they changed over time? Have they followed divergent or parallel paths of change? How, if at all, have they been influenced by public sector reforms? Comparing the three Scandinavian countries based on an institutionalist approach, the article seeks to increase the understanding of the role of PHIs in governing public health. The article is based on documents from parliaments and governments from the public health institutes, supplemented by institution narratives and relevant public health and public administration literature. The Scandinavian PHIs have common roots from the early 1900s, have followed different routes, and have different institutional characteristics and different roles as public health institutions. However, after more than 100 years, the Scandinavian PHIs belong to the international PHI organization. They are responsible for knowledge dissemination, surveillance, and preparedness for the handling of epidemics and pandemics. The article argues for more comparative research on institutions related to public health authorities, such as the PHIs.
Scandinavian capital cities as EU lobbyists: Strategies and lobby channels
Authors: Grønnestad Solveig 
Published: June 2024

AbstractCities have little formalized access to the European Union (EU) system, yet research indicates that cities are forming more direct relations with actors outside national borders, including EU institutions. Based on 23 interviews on the EU activities of Copenhagen, Oslo and Stockholm, this article investigates whether the Scandinavian capital cities engage in lobbying towards the EU, their choice of lobby channel and the justification for this choice. The article finds that lobbying the EU is important for all three cities, but that they value different channels. The article has three contributions: First, to contribute to the latest broadening of the application of the multilevel governance perspective by studying the role of cities in EU lobbying; second, to add to the literature on EU lobbying by studying the role of networks and associations for cities lobbying the EU; and third, the article argues that extra‐state channels are especially important for cities in non‐EU countries, the so‐called, “third country actors.”
Age and sex effects on histological features and in vitro culturing of Antillean manatee (Trichechus manatus manatus, Linnaeus 1758) dermis
Authors: Moura Yasmin B. F. , Aquino Leonardo V. C. , Nascimento Matheus B. , Oliveira Radan E. M. , Attademo Fernanda L. N. , Luna Fábia O. , Pereira Alexsandra F. 
Published: June 2024

AbstractThe biobanks from dermal biopsies represent an interesting strategy for biodiversity conservation. Nevertheless, the morphological and cellular patterns of the dermis can be influenced by the age and sex of the individual. Therefore, evaluating these factors is interesting for forming biobanks of Antillean manatees. These animals, representatives of marine fauna, have had their population reduced, and biobanks are essential for their conservation. Then, we evaluated the effects of age (3.5 years vs. 3.6–16 years vs. 23.6 years) and sex (males vs. females) on morphological and cellular parameters using histological and in vitro culture techniques. Regardless of age, no differences were observed for dermal thickness, collagen fibres, tissue proliferative activity and viable cell recovery. Nonetheless, fibroblast reduction was observed in groups aged 23.6 years compared to other animals (p < 0.05). Additionally, cells from animals aged 3.6–16 years showed more significant mitochondrial damage than the other groups (p < 0.05). Regardless of sex, no differences were observed for dermal thickness, collagen fibres, tissue proliferative activity and viable cell recovery; however, females had fewer fibroblasts than males (p < 0.05). Cells from females showed lower mitochondrial damage when compared to cells from males. In summary, although age and sex do not influence dermal thickness and cell recovery, variations in the number of fibroblasts and mitochondrial characteristics were observed among the groups. These differences may be significant for understanding the dermis aspects to be correlated to biobank systems.
Inconsequential setback: The elusive impact of the Afghanistan withdrawal on Chinese assessment of US credibility
Authors: Lim Yves‐Heng , Cottam Jon 
Published: June 2024

AbstractOn August 31, 2021, 20 years after the beginning of Operation Enduring Freedom, President Biden announced the completion of the United States (US) withdrawal from Afghanistan. The difficult conditions of the withdrawal raised major questions about US credibility, as images from Kabul were broadcasted around the world. Pundits, scholars, and former decision makers warned that reputational damages incurred by Washington could lead Chinese decision makers to reassess the credibility of US commitments in the Indo‐Pacific. Few studies have, however, examined how China interpreted the Afghanistan withdrawal. This article proposes to fill this gap. It argues that though Chinese observers did see the Afghanistan withdrawal as caused by a lack of US resolve, this perceived lack of resolve did not translate into general reputational costs for the United States and, consequently, calculations made by Chinese observers about US credibility in the Indo‐Pacific region remain largely unimpacted by the Afghanistan setback.
One policy but different interpretations: A case of agricultural policy implementation in Indonesia
Authors: Yamin Muhammad , Tafarini Meitry F. , Putri Nurilla Elysa , Kholik Abdul , Andelia Siti R. 
Published: June 2024

AbstractThe Indonesian governments developed the Upsus Pajale policy to achieve a goal and solve the problem of food self‐sufficiency. Rice, corn, and soybean were the main commodities in the plan of Upsus Pajale Policy implementation. UPSUS Pajale improve rice, corn, and soybean production for food self‐sufficiency. This study examined UPSUS Pajale policy implementation at the province, district, subdistrict, and farmer levels. This study examined rice growing in Banyuasin's tidal lowlands, Ogan Komering Ilir's swamplands, and East Ogan Komering Ulu's irrigated rice fields. The research method used a combination model of quantitative and qualitative (mixed method). Sampling data used purposive sampling. NVivo 12 software examined provincial, district, subdistrict, farmer interviews, and group discussions. Results affected typology management constraints differently. Production input costs were the most common issue. This study found that policy was differently implemented at various levels. It would be impacted to the success of the policy.
Categorization of second language accents by bilingual and multilingual listeners
Authors: Georgiou Georgios P. 
Published: June 2024

AbstractThis study examines how listeners categorize second language (L2) accents and how their linguistic background affects this categorization. Ninety‐eight adult bilingual and multilingual Greek listeners categorized accents in a familiar (British English)–unfamiliar (Australian English) L2 accent condition. Data were collected through an online survey and analysed using binomial mixed‐effects models and signal detection analysis. The results demonstrated that both bilinguals and multilinguals exhibited low performance in the task, potentially due to their decreased familiarity with the Australian English accent and the fact that the two accents are phonetically similar. However, despite both groups' low performance, multilinguals outperformed bilinguals in accent categorization accuracy. This advantage could be attributed to a combination of cognitive and social dynamics. Results expand upon prior research, indicating that exposure to accent variation enhances listeners' abilities to categorize non‐native accents. The study provides important theoretical implications for the perception of accents and practical insights into foreign language learning and multilingual communication.