bluuebunny/crossref_metadata_2025_split huggingface dataset:
Do Indian management practices drive global research agenda?
Authors: Padalkar Milind , Gopinath Saji 
Published: June 2015

Purpose– This study aims to analyze how Indian management practices have influenced the international management research agenda. International interest in India as a business destination has been growing since the Indian policy-makers began opening up the economy in 1991. India’s continuing economic development and integration with global economy has led to a reassessment of its political, social and commercial relevance by the international community.Design/methodology/approach– The authors choose four management disciplines and examine 40 peer-reviewed international journals for research related to India over the period 1991-2014. From the sample of 217 papers, the authors identify the trends, themes and motivations, and discuss the potential for future research.Findings– The authors find that research on India remains flat for the 1991-2000 decade, and starts growing from 2005 onwards. Organizational behavior remains non-participative in the overall growth of research. The authors find very low levels of qualitative research, and none on endogenous phenomena that have been tested for applicability in non-Indian contexts. Marketing research remains mainly peripheral to Indian contexts. Review of highly cited papers reveals that management research on India is at an early stage, and offers fairly significant opportunities for future researchers.Research limitations/implications– Normal limitations of sample-based literature review apply. Further, the literature search is limited to a select set of highly ranked journals.Originality/value– Studies analyzing themes related to Indian contexts in international publications are sparse. To the best of authors’ knowledge, no study of this nature exists in literature. This study makes a primary contribution for future management researchers across the four areas by informing on the research trends, journal outlets, and the characteristics of the research agenda.
Global banking after the GFC: lessons for India
Authors: Mullineux Andy 
Published: June 2015

Purpose
– This paper is based on a keynote presentation at the 2nd Pan IIM World Management Conference hosted by the Indian Institute of Management (IIM) in Kozhikode (IIMK) in November 2014.

Design/methodology/approach
– This paper draws lessons from the “Global” Financial Crisis for the governance, regulation and structural reform of banking, as well as monetary policy in a globalising financial system. Lessons are also drawn from the Eurozone Crisis, the Asian Financial Crisis and China.

Findings
– This paper concludes that the appropriate extent of state ownership of banks and the process for reducing it, while also recapitalising banks, along with the development of capital markets, should be an integral part of India’s wider structural reform programme.

Originality/value
– The paper provides lessons for India with regard to banking and economic growth, financial sector development and addressing market failures in small- and medium-sized enterprises and infrastructural finance.
Process conflict management among Indian software employees
Authors: Alok Swati , Raveendran Jayasree , Jha Anil Kumar 
Published: June 2015

Purpose– The purpose of this paper is to test the possible influence of the Ajzen’s theory of planned behaviour (TPB) in predicting conflict-handling intentions during process conflict episodes. Conflict situations are often to be managed with limited time in software projects. With this cue, the study is conducted in the context of software companies in India.Design/methodology/approach– Five variables of the TPB comprising attitude, injunctive subjective norms, descriptive subjective norm, conflict efficacy (CE) and structural assurance (SA) have been studied in relation to the two standard conflict-handling intentions: integrating and dominating approach. By developing vignettes on process conflict, salient beliefs towards process conflicts were elicited among software employees in India. A questionnaire using Ajzen’s guidelines was administered. Structural equation modelling for 150 responses is used for testing path suitability and significance.Findings– Employees with positive attitude towards conflict, high CE and high SA intend to integrate during process conflict. Employees with low efficacy and who are influenced by the action of their role model intend to dominate during process conflict.Research limitations/implications– The study is contextualized to Indian software employees. Findings should not be generalized until replicated in samples from other settings.Practical implications– This study will help practitioners in understanding the various elements that play role in a process conflict and also help in developing appropriate interventions in managing conflicts. This can be done by identifying and resolving issues related to unfavourable attitude and behavioural norms towards process conflicts.Originality/value– This study is the first to examine the efficacy of the TPB model in predicting multiple conflict-handling intentions among Indian software companies.
Causal linkages between supply chain management practices and performance
Authors: Okongwu Uche , BRULHART Franck , Moncef Btissam 
Published: June 2015

Purpose
– Today, supply chain design and management constitute a major source of competitive advantage for firms. The purpose of this paper is to empirically investigate, from a balanced scorecard strategy map (BSSM) perspective, the types of linkages through which supply chain management practices (SCMPs) impact on financial and non-financial performance, and consequently lead to the achievement of the firm’s strategic objectives.

Design/methodology/approach
– This study is carried out in two stages. First, based on the survey data collected from 450 French industrial firms (with a return rate of 20.2 per cent), structural equation modelling (SEM) is used to test eight hypotheses that are formulated through the discussion of previous theoretical and empirical findings in extant literature. Then, based on the framework of the BSSM, the SEM results are used to discuss the linkages between SCMPs and firm performance.

Findings
– After confirming some of the relationships already observed in extant literature, the results show that there are many strategic paths (of different nature) that link SCMPs and other intangible assets to financial performance.

Practical implications
– The results of the study constitute a practical contribution that would guide managers in the strategic alignment of their firm’s supply chain initiatives with corporate strategy. The authors argue that when implementing supply chain management initiatives, managers should pay particular attention to how intangible assets act as mediating factors in the achievement of the firm’s financial objectives. The BSC framework that the authors propose can also be used by researchers to investigate causal linkages between intangible and tangible assets.

Originality/value
– There are few studies that adopt an extensive multidimensional approach by looking simultaneously at both upstream and downstream linkages of the supply chain whilst taking into account many performance measures. Using the BSSM framework, this paper proposes eight types of linkages that could lead to the achievement of the firm’s strategic goals.
Understanding product-service system innovation capabilities development for manufacturing companies
Authors: Wallin Johanna , Parida Vinit , Isaksson Ola 
Published: June 2015

Purpose
– Manufacturing companies are increasingly making efforts to combine products and services into integrated offerings. However, the companies’ success in such transformation is linked with the presence of structured routines and processes, which the authors conceptualize as product-service systems (PSS) innovation capabilities. The purpose of this paper is to address the important question of how manufacturing companies can systematically build PSS innovation capabilities and does its presence or absence significantly influence PSS innovation.

Design/methodology/approach
– This study is based on longitudinal data from an aerospace company, which acts both as an OEM providing through-life services for aircraft engines, as well as a developer of innovative subsystem technologies. Data has been collected over three years (2009-2012) and constitutes 40 in-depth explorative and semi-structured interviews with diverse respondents. For analysis of the data, the authors have used constant comparison technique leading to identification of three high-order categories. In addition, the authors gain from observations and secondary data which enable to achieve data triangulation and data validity.

Findings
– The results objectively depict an overview of how the case company developed PSS innovation capabilities, though progression of routines over three early PSS development stages. More specifically, the authors find evidence for development of formalized routines related to customer interaction and innovative organizational climate during need phase, cross-functionality, and network partnering during solution-seeking phase, and competence and business case development during solution development phase. As these routines become more structured within the case company, they forge a path for PSS innovation capabilities development.

Originality/value
– This study provides two distinctive contributions to emerging PSS literature. First, the authors propose and explain how PSS innovation capabilities are developed. Although prior studies acknowledge the importance of possessing specialized PSS innovation capabilities, limited studies have reported empirically how they are developed. Second, through adopting a longitudinal perspective, the authors reveal key routines and actions that drive PSS innovation during different development stages. To the knowledge, no prior study has combined insights from PSS literature and resource-based view to objectively explain capabilities development process.
Lean product engineering in the South African automotive industry
Authors: Mund Klaudia , Pieterse Koot , Cameron Sheila 
Published: June 2015

Purpose
– The puropse of this paper is to explore the extent to which principles of lean product development are applied to product design and engineering at automotive companies in South Africa (SA). Survey, interview and observational data form the basis for an adaptation of Toyota’s lean product development system (LPDS) (Morgan and Liker, 2006) to the South African automotive product engineering context.

Design/methodology/approach
– All seven automotive manufacturers then operating in SA (including Toyota) were investigated, together with sample of those suppliers carrying out product engineering and/or design locally. A questionnaire based on the LPDS, and follow-up interviews were used to ascertain the extent to which lean principles informed product engineering, and identify areas where there was scope for improvement.

Findings
– The survey established that while SA automotive companies have a strong manufacturing focus there is very limited local product design and development (PD&D), as this tends to be carried out centrally for multinationals. However, global product designs require modifications to suit local conditions and many decisions about manufacturability are taken locally. This broad area of design-related activity will be termed product engineering. The study found considerable scope for increasing the extent to which aspects of product engineering were influenced by lean thinking. An adapted version of the LPDS is proposed to aid lean thinking in product engineering in this context.

Originality/value
– This study provides information on the application of lean thinking in product engineering, an area that has attracted far less attention than manufacturing and PD&D. Furthermore it addresses a significant sector of an important emerging economy, and contributes a practitioner perspective to what is predominantly a theoretical literature.
The enemy has passed through the gate
Authors: Fischbacher-Smith Denis 
Published: June 2015

Purpose
– The purpose of this paper is to highlight the potential role that the so-called “toxic triangle” (Padilla et al., 2007) can play in undermining the processes around effectiveness. It is the interaction between leaders, organisational members, and the environmental context in which those interactions occur that has the potential to generate dysfunctional behaviours and processes. The paper seeks to set out a set of issues that would seem to be worthy of further consideration within the Journal and which deal with the relationships between organisational effectiveness and the threats from insiders.

Design/methodology/approach
– The paper adopts a systems approach to the threats from insiders and the manner in which it impacts on organisation effectiveness. The ultimate goal of the paper is to stimulate further debate and discussion around the issues.

Findings
– The paper adds to the discussions around effectiveness by highlighting how senior managers can create the conditions in which failure can occur through the erosion of controls, poor decision making, and the creation of a culture that has the potential to generate failure. Within this setting, insiders can serve to trigger a series of failures by their actions and for which the controls in place are either ineffective or have been by-passed as a result of insider knowledge.

Research limitations/implications
– The issues raised in this paper need to be tested empirically as a means of providing a clear evidence base in support of their relationships with the generation of organisational ineffectiveness.

Practical implications
– The paper aims to raise awareness and stimulate thinking by practising managers around the role that the “toxic triangle” of issues can play in creating the conditions by which organisations can incubate the potential for crisis.

Originality/value
– The paper seeks to bring together a disparate body of published work within the context of “organisational effectiveness” and sets out a series of dark characteristics that organisations need to consider if they are to avoid failure. The paper argues the case that effectiveness can be a fragile construct and that the mechanisms that generate failure also need to be actively considered when discussing what effectiveness means in practice.
Performance-related-pay in the UK public sector
Authors: Bajorek Zofia M , Bevan Stephen M 
Published: June 2015

Purpose
– The purpose of this paper is to provide an up-to-date, comprehensive, independent and credible assessment of relevant academic and other literature since 2007, on the effectiveness and value for money of performance-related-pay (PRP) in the public sector.

Design/methodology/approach
– PRP was studied using both economics-based literature and literature from the organisational and management field (including human resources, management sociology and psychology). An initial search of databases identified 7,401 documents regarding PRP in the public sector, which was reduced to 57 final papers included in the study (27 in the health sector, 16 in the education sector and 16 in the civil service) after abstract and full paper screening.

Findings
– The review found some evidence that PRP schemes can be effective across the three domains of the public sector for which there was evidence available (health, education and the civil service), but findings within and between the sectors are mixed, with scheme effectiveness often dependent on scheme design and organisational context.

Research limitations/implications
– The research highlights the importance of considering both economics-based and organisational literature when discussing PRP in the public sector, and the implications for motivation and PRP design.

Practical implications
– The results indicated that the design of PRP schemes could influence their effectiveness and outcomes, and the research suggests how the challenges of designing and implementing PRP schemes can be overcome in the public sector.

Social implications
– The review highlights that when implementing PRP schemes there may be gender differences in their overall effectiveness (especially in education) and there must be consideration for how fairly the PRP scheme is perceived.

Originality/value
– The paper uses literature from economics and behavioural sciences when looking at the motivational implications for PRP in the public sector.
Does network building improve sales performance? The stabilizing role of job embeddedness
Authors: Cheng Chia-Yi , Chang Jung-Nung 
Published: June 2015

Purpose– The purpose of this paper is to combine the concepts of network building (NB) and job embeddedness (JE; both on-the-job and off-the-job embeddedness (ON and OFF)) and examines how to improve sales performance (SP) by effectively stabilizing the sales force.Design/methodology/approach– Sales practices were examined to establish the measures of overall sales performance. A factor analysis was conducted to extract two performance dimensions: customer relationship performance (CRP) and product selling performance (PSP). Structural equation modeling was employed to test the hypothesized model by analyzing survey data collected from 445 salespeople who work for the top five insurance firms in Taiwan.Findings– The results show that the NB of salespeople has a direct positive effect on ON and OFF; JE plays a critical role in mediating the relationship between NB and SP; and NB contributes directly only to CRP. However, it does not have a positive effect on PSP until JE is introduced as a mediator to generate CRP.Practical implications– In developing the NB of salespeople, managers should be provided with clear indicators about on-the-job and off-the-job-embeddedness for manpower stability. Moreover, in addition to seeking product sales, managers should direct salespeople to embed in sales work by providing performance measures involving customer relationship.Originality/value– This study highlights the need for a viable and integrated model of sales performance. The results indicate that the career achievement of field service employees relies primarily on whether they could effectively build social relationships. Theoretically, this investigation introduces NB into the JE theory, clarifies the relationship among NB, JE, and SP, and proposes a superior mechanism (CRP) for improving sales performance in the financial and insurance industries. Moreover, this study provides additional support for the relationship between ON and OFF.
Factors affecting undergraduates’ selection of online library resources in academic tasks
Authors: Joo Soohyung , Choi Namjoo 
Published: June 2015

Purpose
– The purpose of this paper is to explore multiple factors affecting online library resource selection by undergraduate students. Three dimensions of factors are investigated including usefulness and ease-of-use, resource quality, and individual differences.

Design/methodology/approach
– An instrument was developed to measure various aspect factors and online library resource use intention. A survey was administered to 332 undergraduate students. Quantitative analysis, including structural equation modeling, ANOVA, and t-tests, was used to statistically examine the effects of the identified 11 factors on the use intention of online library resources.

Findings
– The findings indicated that both usefulness and ease-of-use positively influenced the undergraduates’ use intention of online library resources. Also, five resource quality constructs – accessibility, credibility, coverage, currency, and format – were the determinants of online library resources use intention. Interestingly, the effect of accessibility was the strongest, while that of credibility was the weakest. In addition, this study found that familiarity with sources and use of good search skills had a significant effect on users’ use intention at the individual user level.

Originality/value
– This study is one of the few studies investigating multiple factors comprehensively that influence online library resource selection.
Smart talking robot Xiaotu: participatory library service based on artificial intelligence
Authors: Yao Fei , Zhang Chengyu , Chen Wu 
Published: June 2015

Purpose
– The purpose of this paper is to introduce a participatory library service based on artificial intelligence (AI).

Design/methodology/approach
– AI technologies and various technologies for facilitating the use of the currently existing libraries and the third-party resources are combined in the new mobile and social networking environments to provide an innovative real-time virtual reference service. Special aesthetic design and library marketing measures are adopted to expand the gains of the service. Questionnaire survey, in-depth interview, and statistical analysis are conducted to evaluate the effects of the service.

Findings
– A smart talking robot called Xiaotu (female) is developed. This robot is regarded as a promising new online reference service modus operandi. Four factors contribute to the success of the robot, namely, AI, self-learning, vivid logo and language, and modular architecture.

Practical implications
– Xiaotu presents a participatory library service, in which users participate in the resources collection and become content co-creators. Her presence at anytime and anywhere on any kind of terminal maximizes her potential for the delivery of virtual reference services. Xiaotu has the potential to be a general reference robot or a costumed institute robot.

Originality/value
– AI is adopted in libraries to form an innovative online reference service. The participatory library service is practiced through a high-featured interactive communication. The aesthetic design of Xiaotu and the related promotions are new in libraries as well.
An empirical study on the performance evaluation of scientific data sharing platforms in China
Authors: Si Li , Li Yueting , Zhuang Xiaozhe , Xing Wenming , Hua Xiaoqin , Li Xin , Xin Juanjuan 
Published: June 2015

Purpose
– The purpose of this paper is to conduct performance evaluation of eight main scientific data sharing platforms in China and find existing problems, thus providing reference for maximizing the value of scientific data and enhancing scientific research efficiency.

Design/methodology/approach
– First, the authors built an evaluation indicator system for the performance of scientific data sharing platforms. Next, the analytic hierarchy process was employed to set indicator weights. Then, the authors use experts grading method to give scored for each indicator and calculated the scoring results of the scientific data sharing platform performance evaluation. Finally, an analysis of the results was conducted.

Findings
– The performance evaluation of eight platforms is arranged by descending order by the value of F: the Data Sharing Infrastructure of Earth System Science (76.962), the Basic Science Data Sharing Center (76.595), the National Scientific Data Sharing Platform for Population and Health (71.577), the China Earthquake Data Center (66.296), the China Meteorological Data Sharing Service System (65.159), the National Agricultural Scientific Data Sharing Center (55.068), the Chinese Forestry Science Data Center (56.894) and the National Scientific Data Sharing & Service Network on Material Environmental Corrosion (Aging) (52.528). And some existing shortcomings such as the relevant policies and regulation, standards of data description and organization, data availability and the services should be improved.

Originality/value
– This paper is mainly discussing about the performance evaluation system covering operation management, data resource, platform function, service efficiency and influence of eight scientific data sharing centers and made comparative analysis. It reflected the reality development of scientific data sharing in China.