bluuebunny/crossref_metadata_2025_split huggingface dataset:
Exploring the effect of complex patients on care delivery tasks
Authors: Ozkaynak Mustafa , Johnson Sharon A. , Tulu Bengisu , Donovan Jennifer L. , Kanaan Abir O. , Rose Adam 
Published: May 2015

Purpose
– The needs of complex patients with chronic conditions can be unpredictable and can strain resources. Exploring how tasks vary for different patients, particularly those with complex needs, can yield insights about designing better processes in healthcare. The purpose of this paper is to explore the tasks required to manage complex patients in an anticoagulation therapy context.

Design/methodology/approach
– The authors analyzed interviews with 55 staff in six anticoagulation clinics using the Systems Engineering Initiative for Patient Safety (SEIPS) work system framework. The authors qualitatively described complex patients and their effects on care delivery.

Findings
– Data analysis highlighted how identifying complex patients and their effect on tasks and organization, and the interactions between them was important. Managing complex patients required similar tasks as non-complex patients, but with greater frequency or more intensity and several additional tasks. After complex patients and associated patient interaction and care tasks were identified, a work system perspective was applied to explore how such tasks are integrated within clinics and the resulting implications for resource allocation.

Practical implications
– The authors present a complex patient management framework to guide workflow design in specialty clinics, to better support high quality, effective, efficient and safe healthcare.

Originality/value
– The complex patient framework presented here, based on the SEIPS framework, suggests a more formal and integrated analysis be completed to provide better support for appropriate resource allocation and care coordination.
Striving for job security
Authors: Barsoum Ghada 
Published: May 2015

Purpose
– The purpose of this paper is twofold: first, it seeks to voice the concerns of educated youth in Egypt as they describe their work options and preferences. Second, it seeks to highlight the gravity of the policy gap in addressing work informality, drawing on some of the international experience in this field.

Design/methodology/approach
– Qualitative research in the form of in-depth interviews, desk-review of policies, and descriptive statistical analysis of a recent national survey of labour in Egypt.

Findings
– A large proportion of educated youth work within the realm of informality and there is a clear policy gap in addressing this issue. Contrary to what would be expected, young people value access to social security and work stability. They face systemic hurdles related to access to such benefits. Because of the legacy of guaranteed government hiring of the educated in Egypt, young people express a great appreciation of work in the government, for virtually being the only employer offering job stability and social security in the labour market.

Research limitations/implications
– This paper addresses a gap in the literature on youth employment in Egypt, where there is a dearth of research focusing on the lived experience of employment precariousness. The majority of studies in this field relies on statistics with little qualitative research voicing the views of this group.

Practical implications
– Reforms are more urgent than timely to extend social security and other measures of social protection to workers within the informal economy.

Originality/value
– The paper builds on primary data and provides insights about the way educated youth perceive their working conditions and options. The paper also provides a discussion of the social security system in Egypt, its coverage, and possible reform approaches.
Examining search as opposed to experience goods when investigating synergies of internet news articles and banner ads
Authors: Micu Anca C. , Pentina Iryna 
Published: May 2015

Purpose
– The purpose of this paper is to examine the applicability of the economics of information-driven product categorization – search vs experience products – when investigating online brand advertising and news synergies.

Design/methodology/approach
– Randomized controlled post-test experiment with over 400 participants in three treatment groups involving exposures to paid advertising (banner ad-plus-banner ad) and publicity (news article-plus-banner ad and banner ad-plus-news article) for four products. Questionnaire upon web site exit tested differences in brand attitudes among treatment groups and product categories.

Findings
– Findings indicate that including news about the brand in the online brand communication mix – either before or after ads – generates higher brand attitude scores for experience products. For search products sequence matters and brand attitudes are more positive when consumers are exposed to news articles first followed by advertisements.

Research limitations/implications
– Findings limited to the four product categories and student participants.

Practical implications
– When promoting search goods online, brand managers should include publicity only before display advertising efforts. For experience goods, publicity generates higher brand attitude scores when included either before or while running display advertising.

Originality/value
– First study examining online publicity and advertising synergies from an economics of information theory perspective separating search from experience goods when promoting new/unknown brands online. In the online environment, the line between journalistic/news and promotional/advertising text-based content has become increasingly blurred. Compared to paid online advertising, using third-party attributed communications sources like publicity increases message credibility. Adding product-related news and blog articles to banner advertisements may benefit from synergistic effects and have consumers process the brand message more extensively. The order of exposure to the different brand messages matters when promoting search as opposed to experience products online.
Explaining the internet usage of SMEs
Authors: Caniëls Marjolein C. J. , Lenaerts Heidi K. L. , Gelderman Cees J. 
Published: May 2015

Purpose– Small to mid-sized enterprises (SMEs) are underrepresented in market orientation and internet-related research. Yet, marketing-related issues represent some of the most important problems for SMEs. The purpose of this paper is to explain why SMEs use the internet in business processes and to explore the relationship between market orientation and internet usage.Design/methodology/approach– The study amalgamates the technology acceptance model, the motivation model and the integrated model of technology acceptance into one model. Hypotheses are tested with survey data from Belgian SMEs using partial least squares.Findings– One of the findings is that intrinsic and extrinsic motivation are positively significantly related to internet usage intention. No significant relationships were found between behavioural norms and perceived ease of use and between perceived ease of use and the intention to use the internet.Practical implications– Managerial implications include that SME-internet training providers should focus on methods to increase the user’s perceived enjoyment (intrinsic motivation) instead of emphasizing the perceived ease of use of the internet.Originality/value– Researchers as well as practitioners have stressed the gains from implementing market-orientated strategies in firms. Together with the prominence of studies about patterns and characteristics of internet usage, this calls for studies that integrate these two streams of literature. The study shows in what way market orientation is related to the capability to use internet to a firm’s long term advantage. Up till now the relationship between market orientation and internet use has hardly received attention.
Antecedents ofhalalbrand personality
Authors: Ahmad Muhamad Fazil 
Published: May 2015

Purpose– The purpose of this study is to create and managehalalbrands as valuable business assets based on a proposedhalalBrand Personality dimension in the micro-spectrum of halalan (lawful) Tayyiba (good) concept in Malaysia. The chances of using Brand personality attributes as a mechanism to get the primary dimensions ofhalalbranding attributes are high.Design/methodology/approach– Methods of interviews and surveys were conducted based on personality traits to construct key dimensions and attributes of thehalalBrand Personality. A structured interview with sevenhalalcertification experts from The Malaysian Department of Islamic Development (Jabatan Kemajuan Islam Malaysia – JAKIM) and factor analysis method were based on non-probability, basic sampling using questionnaire surveys on 135 personnel from the Department of Islamic Affairs, Terengganu (Jabatan Hal Ehwal Agama Islam Terengganu, Malaysia – JHEAT) that were involved directly or indirectly in monitoringhalalcertification.Findings– The author aims to cultivate a theoretical framework for thehalalBrand Personality. The paper introduces five dimensions, namely, Purity, Excitement, Safety, Sophistication and Righteousness.Originality/value– The extraction of the five factors that contribute to thehalalBrand Personality has been considered to be an assurance and screening process forhalalproducts and services. It embodies values that are not just for Muslims but for everyone.
Islamic challenges to advertising: a Saudi Arabian perspective
Authors: Abdul Cader Akram 
Published: May 2015

Purpose– The purpose of this study is to synthesize the existing research on Islam and advertising with the perspective of the Salafi authority of Saudi Arabia. This study is an exploration of the impact of the conservative interpretation of Islam on advertising.Design/methodology/approach– This study critically reviews the literature on advertising in Islam, specifically in the context of the conservative religious Saudi Arabia, Islam and advertising and its connection with the interpretations of the religiously conservative segment of Saudi Arabian society. This systematic review covered 42 studies in Islamic advertising and Salafist/Hanbalijurisprudence, ranging from 1980 to 2014. These studies were validated through data triangulation using a meta-synthesis of 39 articles with 5 articles on Salafism and 5Hanbalijuristic texts.Findings– The investigation concludes that there are several factors to be considered when developing advertising messages and content for the conservative segment of Islam. The considerations are as follows: (C1) avoidance of Islamic creedal taboos and displays of immorality; (C2) avoiding usage of musical instruments and taboo entertainment; (C3) women must be dressed appropriately, and gender roles must be in conjunction with Islamic texts; and (C4) avoiding deceptive marketing, defaming competition, and ambiguous transactions. Although there was a general consensus onC1andC3, few studies discussedC2andC4.Hanbalijurisprudence, the official school of thought in Saudi Arabia, was found to be in agreement with all four considerations. Additionally, the study synthesizes previous studies and contributes more knowledge to the few existing literature on the topic of Islam and advertising. A better understanding of the conservative interpretation of Islam can contribute to scholarship in the field of Islamic marketing.Research limitations/implications– This paper was limited to the Salafist/Wahhabist interpretation of Islam based onHanbalijurisprudence found in Saudi Arabia. The findings of this paper can be extended and validated through studying the attitudes of Salafists in different regions toward advertising messages and content.Practical implications– This paper was limited to the Salafist/Wahhabist interpretation of Islam based onHanbalijurisprudence found in Saudi Arabia. The findings of this paper can be extended and validated through studying the attitudes of Salafists in different regions toward advertising messages and content.Originality/value– This study adds to the limited research on Islamic attitudes and challenges toward advertising in the Middle East. The study reviews existing research and utilizes religious rulings to research the conservative Islamic perspective of advertising.
Collective information structure model for Information Security Risk Assessment (ISRA)
Authors: Shamala Palaniappan , Ahmad Rabiah , Zolait Ali Hussein , bin Sahib Shahrin 
Published: May 2015

Purpose
– Information security has become an essential entity for organizations across the globe to eliminate the possible risks in their organizations by conducting information security risk assessment (ISRA). However, the existence of numerous different types of risk assessment methods, standards, guidelines and specifications readily available causes the organizations to face the daunting tasks in determining the most suitable method that would augur well in meeting their needs. Therefore, to overcome this tedious process, this paper suggests collective information structure model for ISRA.

Design/methodology/approach
– The proposed ISRA model was developed by deploying a questionnaire using close-ended questions administrated to a group of information security practitioners in Malaysia (N = 80). The purpose of the survey was to strengthen and add more relevant additional features to the existing framework, as it was developed based on secondary data.

Findings
– Previous comparative and analyzed studies reveals that all the six types of ISRA methodologies have features of the same kind of information with a slight difference in form. Therefore, questionnaires were designed to insert additional features to the research framework. All the additional features chosen were based on high frequency of more than half percentage agreed responses from respondents. The analyses results inspire in generating a collective information structure model which more practical in the real environment of the workplace.

Practical implications
– Generally, organizations need to make comparisons between methodologies and decide on the best due to the inexistence of agreed reference benchmark in ISRA methodologies. This tedious process leads to unwarranted time, money and energy consumption.

Originality/value
– The collective information structure model for ISRA aims to assist organizations in getting a general view of ISRA flow and gathering information on the requirements to be met before risk assessment can be conducted successfully. This model can be conveniently used by organizations to complete all the required planning as well as to select the suitable methods to complete the ISRA.
An empirical investigation into the adoption of open source software in Information Technology outsourcing organizations
Authors: Ramanathan Lakshmanan , Krishnan Sundaresan 
Published: May 2015

Purpose
– The purpose of this paper is to identify the influence of outsourcing on open-source software (OSS) and further investigate the factors that impact the adoption of OSS in global information technology (IT) outsourcing organizations serviced by Indian IT services organizations.

Design/methodology/approach
– The authors developed a conceptual model that describes the factors influencing the OSS adoption by using the technology-organization-environment framework. This quantitative explanatory study used self-administered questionnaire to collect data from 482 middle and top management employees of Indian IT services organizations. The authors analyzed the data using partial least squares to test this conceptual model.

Findings
– The proposed conceptual model identified the factors which play a significant role in OSS adoption such as reliability, legal concern, software costs, management support, OSS support availability and software vendor. In contrast, this study did not find enough evidence that IT outsourcing was a significant determinant of OSS adoption.

Research limitations/implications
– The main limitation of the research is that it is focused on global IT outsourcing organizations (clients) serviced by Indian IT services providers (vendors). Hence, the authors cannot generalize the finding to other regions. Also, the analysis is based on the view point of employees in vendors. Views of clients’ employees must be analyzed and triangulated with current evidence.

Practical implications
– IT services providers can offer “OSS as a service” for its clients and help them address the gaps in support availability and achieve reduction in total cost of ownership of software.

Originality/value
– IT services providers can use this research model to increase their understanding of why some IT outsourcing organizations choose to adopt OSS, while seemingly similar ones facing similar market conditions do not.
A bibliometric analysis of green manufacturing and similar frameworks
Authors: Sangwan Kuldip Singh , Mittal Varinder Kumar 
Published: May 2015

Purpose
– The purpose of this paper is to review the green manufacturing and similar frameworks in order to trace the origin, definitions, scope, similarities, differences, and publications of these manufacturing frameworks.

Design/methodology/approach
– A review of 113 research articles is conducted for various terms, namely, green manufacturing (GM); environmentally conscious manufacturing; environmentally responsible manufacturing; environmentally benign manufacturing; sustainable manufacturing; clean manufacturing; cleaner production; sustainable production with reference to triple bottom line, product life cycle engineering, systems approach, resource and energy efficiency, supply chain, pollution prevention and closed loop system/6R.

Findings
– It can be said with reasonable confidence that all these eight frameworks have been used interchangeably by researchers but it requires some standardization. It has been observed during literature review that to standardize the terminology researchers have to clear emphatically in their research the use of various life cycle engineering approach; clarity on the end-of-life strategies used; clarity in use of various components of triple bottom line perspectives; inclusion of the whole supply chain and integration of environmental improvement strategies with the business strategy.

Research limitations/implications
– The literature reviewed for the study is the literature available online using Google scholar.

Originality/value
– This is one of the first known studies to review the GM and similar frameworks for their origin, definition, scope, similarities, and differences.
Performance of biochar and filtralite as polishing step for on-site greywater treatment plant
Authors: Moges Melesse Eshetu , Eregno Fasil Ejigu , Heistad Arve 
Published: May 2015

Purpose– The purpose of this paper is to investigate the performance of biochar and fine filtralite as a polishing filter material in further removing organic matter, phosphorous, nitrogen, turbidity and indicator microorganisms from effluents of a compact greywater treatment plant (GWTP).Design/methodology/approach– A filtration experiment was carried out using columns filled with biochar and fine filtralite as filter material and unfilled column as a control. The effluent from the GWTP was pumped using a peristaltic pump at a rate of 280 l/m2-d and was fed in upward flow into the columns. The quality parameters of the raw greywater, effluents from the GWTP and the polishing columns were studied for six months of operation period.Findings– The results indicate that the process of polishing considerably improved the effluent quality of the system. Biochar performed best in removing organic matter, total N, turbidity and odor. Filtralite was superior in removing P. The contribution of the polishing step in removing total coliform bacteria (TCB) andEscherichia coli(E. coli) was remarkable. Additional log reduction of 2.18, 2.26 and 1.81 for TCB and 2.26, 2.70 and 2.01 forE. coliwas obtained compared to the GWTP due to biochar, filtralite and control column, respectively.Practical implications– This study demonstrates the opportunities for improving the performance of decentralized greywater treatment systems by integrating locally available polishing materials to achieve a better quality effluent.Originality/value– The present study identifies efficient polishing system for decentralized and compacted greywater treatment system. The recommended polishing materials potentially improve the quality of effluents and add social, economic and environmental values.
Organizational play: within and beyond managing
Authors: Tökkäri Virpi 
Published: May 2015

Purpose
– The purpose of this paper is to synthetize qualitative research on play in the organizational context.

Design/methodology/approach
– Through a metasynthesis, the research premises and findings of 12 individual empirical studies were examined.

Findings
– The findings of the metasynthesis showed that the research on organizational play has focussed on three central themes addressing play as fun, pros and cons of organizational play, and management of play. In interpreting the findings, seven perspectives of organizational play are constructed as follows: authenticity, belongingness, experience, social activities, generating, functions, and artifacts. The perspectives are conceptualized into three dimensions of play as the orientation of being-in-the-world, play as meaning-making and enactment, and play as creations.

Research limitations/implications
– The sample consisted of 12 studies, which provided a limited insight into organizational play. However, following the guidelines of metasynthesis, the sample was appropriate and of good quality. The research suggests guidelines for further research into organizational play.

Practical implications
– Achieving psychosocial well-being at work and success in management requires understanding of essential personal and social processes, such as play. The findings provide knowledge that can be applied in management and other workplace practices.

Originality/value
– The study highlights the divergent perspectives of the organizationally important phenomenon of play. The paper contributes to a better understanding and the development of play in organizations.
Evolving emotional experiences following organizational change: a longitudinal qualitative study
Authors: Giæver Fay , Smollan Roy K. 
Published: May 2015

Purpose– There is a lack of qualitative longitudinal studies in the literature exploring the complexity and dynamism of affective experience during phases of organizational change. The purpose of this paper is to explore the nature and intensity of emotional reactions to change and the contextual triggers that made them vary.Design/methodology/approach– In total, 11 nurses in a Norwegian public hospital were interviewed at three points in time about a change in technology, one month prior to implementation, three months after implementation and one year after implementation. They were asked to reflect “forwards” and “backwards” about their emotional experiences to the technical change in particular and to other changes occurring at work.Findings– The informants reported mixed emotional experiences to change at all three interviews. Emotion terms such as “uncertainty”, “joy” and “resignation” were reported at all times, “anxiety and “excitement” were only reported at Times 1 and 2 whereas “frustration” and “cynicism” were only reported at Times 2 and 3.Research limitations/implications– A larger group of informants would have produced greater insight into the evolving emotional change experiences. Further research could explore other contexts and a wider range of data collection methods.Originality/value– This is a rare qualitative study of emotional change experiences where the informants were interviewed three times.