bluuebunny/crossref_metadata_2025_split huggingface dataset:
Strategies for talent management: a study of select organizations in the UAE
Authors: Singh Abhilasha , Sharma Jyoti 
Published: June 2015

Purpose
– This paper aims at finding out strategies adopted by the organizations to reduce the employee turnover as well as to how to effectively manage human capital for competitive edge over the rivals in the UAE business environment.

Design/methodology/approach
– It was a quantitative research enquiry wherein the 255 respondents employed with over a dozen private sector organizations in the UAE were administered a questionnaire to register their responses.

Findings
– The findings of the study say that the strategies adopted by organizations in the UAE are two-pronged: short-term and long-term strategies. In the short term, the organization provides monetary benefits to their employees for their performance. In the long term, employees are more interested in the growth of their organization, because it gives them a sense of job security, as when an organization is growing, there are less chances of it cutting down on the workforce.

Practical implications
– The findings of the study are valuable to the organizations in the UAE that are engaged in designing and implementing strategies to reduce employee turnover.

Originality/value
– It has been found that the employee turnover is one of the key human resource issues faced by the organizations across the industry in the UAE, and this research inquiry tries to address those business concerns.
The right to live in the city
Authors: Krebs Melanie 
Published: June 2015

Purpose
– Moral values and behavioural codes that governed the urban life and the appropriation of urban spaces changed significantly in Baku over the last two decades leading to conflicts over the right behaviour in the city and about the question who has the right to set the rules in public spaces. The purpose of this paper is to explore the current political as well as social rules that govern the public spaces in Baku and how they are discussed in order that the city should appear “European” in contrast to “oriental”.

Design/methodology/approach
– The author focuses on everyday practices of people acting in the public sphere, how they use the space and which discussions emerge around different behaviour in public places. The paper is based on observations and interviews the author made between August 2010 and May 2012.

Findings
– The paper shows new ways of appropriation of public space and dealing with social as well as official control.

Originality/value
– The paper presents new research on a quickly changing post-Soviet city.
Members’ satisfaction and continuance intention: a socio-technical perspective
Authors: Chen Minghong , Qi Xianjun 
Published: June 2015

Purpose– The purpose of this paper is to explain how sociability and usability enhanced members’ satisfaction, and how such satisfaction in turn, influenced their continuance intention of knowledge sharing in academic virtual communities (AVCs).Design/methodology/approach– Drawing on social capital theory and technology acceptance model, this study proposed a theoretical socio-technical model, and the partial least squares method is used to examine the proposed model, based on data collected from 431 subjects in a well-known academic community in China (i.e. ScienceNet).Findings– Both sociability and usability were important to improve members’ satisfaction with knowledge sharing in AVCs. Specifically, social interaction ties, trust, reciprocity, shared vision, perceived ease of use and perceived usefulness are antecedents of members’ satisfaction, which in turn positively affects their continuance intention of knowledge sharing in AVCs.Practical implications– This study provided insights that can help AVCs’ administrators develop effective strategies that could encourage continued knowledge sharing behavior through promoting members’ satisfaction.Originality/value– While the socio-technical framework has mainly been used to study initial adoption and participation of knowledge sharing. This study proposed a socio-technical model to move a step forward by explaining the exact roles of sociability and usability in terms of promoting members’ satisfaction and identifying its critical effect on their continuance intention to share knowledge in AVCs, leading to a more comprehensive picture of members’ satisfaction and continuance intention of knowledge sharing in AVCs.
Manufacturing strategy in SMEs and its performance implications
Authors: Hilmola Olli-Pekka , Lorentz Harri , Hilletofth Per , Malmsten Jarmo 
Published: June 2015

Purpose
– West European manufacturing has been going through challenging times after the global financial crisis of 2008-2009. Some countries (e.g. Sweden and Germany) have recovered from the crisis, while in others problems and job loss still persist. One of these problem countries is Finland. The purpose of this paper is to examine manufacturing strategy priorities and their performance implications in this country.

Design/methodology/approach
– During the spring of 2014, a web-based survey was conducted, targeting Finnish manufacturing companies. In this study we focus on small- and medium-sized (SMEs) companies and link survey responses to financial performance data, which is available in audited annual reports.

Findings
– Research results indicate that SME manufacturers in Finland put less emphasis in new product development, broadness of product line and after sales service, while showing high priority in delivery speed and punctuality. As the manufacturing strategy dimensions are connected to audited financial data, regression analyses reveal that superior quality is at central place for achieving higher revenues and profits. After sales service has a positive impact on revenues and new product development ability is connected to higher profits. Managing quality to meet specifications (minimum quality level), leads only into higher employment. Some evidence is shown in support of flexibility in terms of product changes having negative impact on revenue, while volume flexibility is connected to lower profits.

Research limitations/implications
– This research is limited to a single country, and is cross-sectional in nature. The primary data were combined with profit and loss statements in order to reduce common method bias.

Practical implications
– It is evident that SMEs may adapt their manufacturing strategy, with emphasis on superior quality together with properly managed after sales service and new product development activity. However, it is worrying that head count in manufacturing SMEs is not connected to same factors, as are revenue and profit. It is suggested that flexibility in labour contracts and other regulatory support measures are needed to support flexible manufacturing.

Originality/value
– Advanced economies and their remaining manufacturing companies have been receiving minor levels of interest in research. This is especially the case with SMEs, where this research tries to fill important research gap.
Customers as creative resources: their influence on firm freedom
Authors: Plé Loïc , Lecocq Xavier 
Published: June 2015

Purpose
– Researchers and practitioners usually consider that integrating customers in firms’ business models comes with positive consequences. However, customer integration may also detrimentally influence firms by limiting their strategic and operational latitude, which, in this context, refers to the degree of freedom companies possess over their strategic and operational decisions and actions. Being aware of that would enable companies to limit this potentially harmful influence.

Design/methodology/approach
– This is a conceptual paper that relies on recent business cases. It is suggested that the negative influence of customers on firms’ latitude occurs through the three dimensions of their business model, namely, resources and competences, value propositions (i.e. the firm’s offer) and the organization.

Findings
– By influencing the use of resources and competences, the design and evolution of the value proposition or the functioning of the organization, customers may constrain firms’ strategic and operational moves and thus have detrimental effects on their performance and evolution. Three ways to counterbalance this potentially negative influence are proposed.

Research limitations/implications
– A lack of prior research on the negative side effects of customer integration in firms’ business models is emphasized. Further studies are needed to help firms take these into consideration.

Practical implications
– Being aware of the potential drawbacks associated with using customers as resources, firms are invited to balance the level of their strategic and operational latitude with the importance that they grant to their customers.

Originality/value
– This paper introduces the concept of strategic and operational latitude. It is also one of the few to highlight the negative consequences of customer integration in firms’ business models.
Fit for global customers: how ALTANA mastered the journey to a customer-centric organization
Authors: Lindner Detlev , Senn Christoph 
Published: June 2015

Purpose
– The purpose of this paper is to describe the implementation journey of global account management (GAM) programs. ALTANA’s case offers a good example of the challenges a supplier faces when attempting to ascend into the highest supplier league – as well as lessons on how they can be resolved.

Design/methodology/approach
– The conceptual approach for the GAM implementation is based on the results of benchmarking studies with more than 300 companies. Over the period of six years, the authors then conducted planned interventions and captured results via multiple sources on a yearly basis.

Findings
– Findings include: implementing GAM pays off (i.e. driving business in good times, protecting business in economic downturns), and implementing GAM catalyzes a company-wide transformation and creates client-focused organizational structures without expensive, often useless “integration” projects.

Research limitations/implications
– A limitation of the research is that it consists of a single company research study in one industry. Cross-industry validation studies would generate further insights.

Practical implications
– The described approach can serve as a blueprint for other firms and can help them to save time and costs in their own efforts.

Originality/value
– This is one of the few multi-year studies on GAM implementation. The results confirm that implementing GAM pays off, but also show that only a cautious and evolutionary approach generates sustainable success. In this respect, the findings contradict the widespread assumption that GAM programs can be implemented within 12-18 months and offer those who are charged with such a task useful lessons for their own practice.
The library as heterotopia: Michel Foucault and the experience of library space
Authors: Radford Gary P. , Radford Marie L. , Lingel Jessica 
Published: June 2015

Purpose– Using Michel Foucault’s notion of heterotopia as a guide, the purpose of this paper is to explore the implications of considering the library as place, and specifically as a place that has the “curious property of being in relation with all the other sites, but in such a way as to suspect, neutralize, or invent the set of relations that they happen to designate, mirror, or reflect” (Foucault, 1986a, p. 24).Design/methodology/approach– The paper draws upon a range of literary examples and from biographical accounts of authors such as Alan Bennett, Michel Foucault, and Umberto Eco to show how the library space operates as a heterotopia.Findings– The paper finds that drawing together the constructs of heterotopia and serendipity can enrich the understanding of how libraries are experienced as sites of play, creativity, and adventure.Originality/value– Foucault’s concept of heterotopia is offered as an original and useful frame that can account for the range of experiences and associations uniquely attached to the library.
Arts and humanities research evaluation: no metrics please, just data
Authors: Thelwall Mike , Delgado Maria M 
Published: June 2015

Purpose– The purpose of this paper is to make an explicit case for the use of data with contextual information as evidence in arts and humanities research evaluations rather than systematic metrics.Design/methodology/approach– A survey of the strengths and limitations of citation-based indicators is combined with evidence about existing uses of wider impact data in the arts and humanities, with particular reference to the 2014 UK Research Excellence Framework.Findings– Data are already used as impact evidence in the arts and humanities but this practice should become more widespread.Practical implications– Arts and humanities researchers should be encouraged to think creatively about the kinds of data that they may be able to generate in support of the value of their research and should not rely upon standardised metrics.Originality/value– This paper combines practices emerging in the arts and humanities with research evaluation from a scientometric perspective to generate new recommendations.
Researching public libraries and the social web, 2006-2012
Authors: Carlsson Hanna 
Published: June 2015

Purpose– The purpose of this paper is to sketch out the general tendencies, gaps and opportunities within the body of research studying the social web as a new facet of public librarianship in order to delineate the findings so far and suggest directions for future research.Design/methodology/approach– Literature searches were conducted through the Library, Information Science and Technology Abstract database, The ISI Web of Science database and the Directory of Open Access Journals. A selection process in two steps resulted in 44 articles that were subjected to a two-stage analysis and coding process: a coding analysis based on the stated aims or research questions of each article and analysis of the articles as clusters around a shared theme.Findings– The articles, exhibiting a richness and diversity in research directions, are dispersed in a wide range of journals and the topics addressed cover a variety of segments within Library and Information Science. Despite this diversity, research exploring the consequences of the social web for public libraries in situ and considerations of research on the broader political economic conditions of the public library institution in late modernity is largely lacking. Furthermore, the status of librarianship and the professional expertise of librarians, in light of the social web, need to be further addressed.Originality/value– The rising interest and investment of library professionals into the practices, principles and technologies of the social web calls for further studies into the consequences of this ongoing development for public library services. This paper gives a preliminary overview of the research done 2006-2012 and identifies gaps in the literature that may serve as a point of departure for future research.
The credibility of refutation in two-sided anti-drug messages
Authors: Cornelis Erlinde , Cauberghe Verolien , De Pelsmacker Patrick 
Published: June 2015

Purpose– This study aims to address the credibility effects of refutational versus non-refutational two-sided messages. Additionally, it aims to unravel the moderating role of issue ambivalence and argument type.Design/methodology/approach– A 2 × 2 × 2 between-subjects factorial experimental design (N= 853 adolescents) investigates the effect of eight anti-binge drinking and anti-marijuana messages on source and message credibility.Findings– The results show that refutation increases credibility compared to non-refutation. Additionally, a three-way interaction effect is found: credibility depends on the ambivalence of the issue and the argument type.Originality/value– First, this study clarifies the inconsistencies found in previous literature regarding (non-)refutational two-sided messages by addressing two important (and so far neglected) moderating variables. Second, we provide useful new insights for health practitioners who develop campaigns to prevent drug abuse among adolescents.
Is removing blood donation barriers a donation facilitator?
Authors: Polonsky Michael , Francis Kate , Renzaho Andre 
Published: June 2015

Purpose
– The aim of this study was to assess whether the removal of blood donation “barriers” facilitates blood donation intentions, using a sample of African migrants, and to identify the implications for social marketing. African migrants are currently under-represented as blood donors in Australia. Some members of the African community have unique donation needs that can only be served by this community.

Design/methodology/approach
– Interviews were conducted with 425 people from the African community in Victoria and South Australia. Factor analysis was performed on the barriers and the removal of barriers. Item groupings for both constructs differed, suggesting that barriers and their removal are not necessarily opposite constructs.

Findings
– The cultural society factor was negatively associated with blood donation intention (i.e. a barrier), whereas engagement and overcoming fear were positively associated with blood donation intention (i.e. facilitators). Cultural issues and lack of understanding were not seen to impede blood donation. Additionally, the removal of cultural barriers did not facilitate increases in blood donation intentions. Thus, the removal of barriers may not be sufficient on their own to encourage donation.

Research limitations/implications
– This only examines the issue with regards to whether the removal of barriers is a facilitator of blood donation with one group of migrants, and relationships may vary across other migrant and non-migrant groups.

Practical implications
– Policymakers often use social marketing interventions to overcome barriers as a way of facilitating blood donation. This research suggests that removing barriers is indeed important because these barriers impede people considering becoming blood donors. However, the findings also suggest that the removal of barriers is insufficient on its own to motivate blood donations (i.e. the removal of barriers is a hygiene factor). If this is the case, social marketing campaigns need to be multifaceted, removing barriers as well as leveraging facilitators, simultaneously.

Social implications
– This work identified that the impact of barriers and their removal may facilitate effective social marketing campaigns in differing ways, in the context of blood donation.

Originality/value
– How barriers and their removal impact social marketing activities (i.e. blood donation behaviour) has generally not been explored in research.
The influence of internal market orientation on external outcomes
Authors: Tortosa Edo Vicent , Llorens-Monzonís Jaume , Moliner-Tena Miguel Ángel , Sánchez-García Javier 
Published: June 2015

Purpose– The purpose of this paper is to analyse the possible influence of internal marketing (represented by internal market orientation (IMO)) on external customer outcomes (perceived service quality and customer satisfaction) through the mediating role of employees’ attitudes (job satisfaction, trust and commitment) that comprise relationship quality.Design/methodology/approach– The authors employ a dyadic methodology, with 244 dyads (employee-the average of his/her three patients) at the outpatient services of five Spanish hospitals. The authors use structural equation modelling (EQS6.1) to test the relationships of the model.Findings– The results corroborate the hypotheses proposed in the model, with the exception of the influence of IMO on commitment. Significant differences in some relationships, depending on the experience of the employee, are also corroborated.Research limitations/implications– The paper analyses one service activity in the same region. Only perceptual data are used to measure the variables of the model.Practical implications– Service companies should consider IMO because it contributes to creating an excellent customer experience. Furthermore, managers should bear in mind their employees’ needs when taking decisions.Originality/value– This paper contributes to the literature by demonstrating, for the first time, the mediating role of relationship quality in the influence of IMO on external outcomes. It is also the first paper in internal marketing to analyse the differences in the consequences of IMO according to employee tenure.
Sport for development and peace snakes and ladders
Authors: Webb Andrew Joseph , Richelieu André 
Published: June 2015

Purpose– The purpose of this paper is to better understand the factors that may improve or hinder the impact of sport for development and peace projects. Sport for development and/or peace (SDP) has been described as an emerging, yet under-theorized research field (Schnitzeret al., 2013). As such, few authors have analyzed the conditions, best practices and processes needed for achieving impact on context through SDP. The purpose of this paper is to address this gap in current knowledge.Design/methodology/approach– A literature review was chosen to analyze the focus and findings of the related body of work.Findings– A conceptual model of the dominant SDP process serves as a framework to identify and analyze concepts that may influence SDP impact on context. Moreover, this conceptual model provides insight about an apparent empirical incongruity between the theoretical and practical impact of this dominant SDP process on the ground.Practical implications– This paper opens a debate around the process currently deployed by SDP agencies to influence peace and/or development. Specifically, we question if indoctrinating sport-related values into child athletes, who then somehow influence their communities, is the most cost effective process for sport to contribute to development and/or peace.Originality/value– This paper addresses the paucity of insight about concepts that SDP agencies should implement to impact context. This contribution appears significant in a context of increased competition for funding. As growing number of SDP agencies operating in emerging markets compete for rarifying corporate funding, deploying cost-effective projects for development and peace may provide SDP agencies with a competitive advantage.