bluuebunny/crossref_metadata_2025_split huggingface dataset:
Temporal comparisons of prices, expenditure and growth in India: a state-wise analysis
Authors: Majumder Amita , Ray Ranjan , Sinha Kompal 
Published: October 2013

Purpose
– The contribution of this study is both methodological and empirical. It provides a method of estimating preference consistent true cost of living indices and demonstrates the use of unit values (food items), adjusted for quality and demographic effects, as prices. Using NSS data, changes in living standards (measured by per capita real expenditure) in India are examined between 1999/2000 and 2009/2010. The paper aims to discuss these issues.

Design/methodology/approach
– From the adjusted unit values, “exact” price indices are computed using QAIDS-based preference consistent methods that allow between-item substitution effects and variation across states.

Findings
– A comparison of the nominal and price deflated real expenditures under alternative temporal price scenario during 1999/2000-2009/2010 shows that the states largely preserve their ranks over the periods, in spite of differential temporal price movement. However, comparison of the nominal and price-deflated real expenditure growth reveals that the rankings are sensitive to the price deflator used.

Practical implications
– The results question the wisdom of the treatment of large countries with heterogeneous preferences, e.g. India, as single entities in PPP calculations as in the ICP project. Hence, the results have methodological and empirical implications that extend beyond India.

Originality/value
– The study provides evidence on the issue of spatial difference in the temporal movement in prices, where no such evidence exists, and contains the first evidence on living standards in India in the post global financial crisis era. Also, this is the first attempt to base calculation of temporal movement in prices, as measured by the “exact” price indices, on the adjusted unit values of food items.
Cookies versus clams: clashing tracking technologies and online privacy
Authors: Kuehn Andreas 
Published: October 2013

Purpose
– This article compares the use of deep packet inspection (DPI) technology to the use of cookies for online behavioral advertising (OBA), in the form of two competing paradigms. It seeks to explain why DPI was eliminated as a viable option due to political and regulatory reactions whereas cookies technology was not, even though it raises some of the same privacy issues.

Design/methodology/approach
– The paradigms draw from two-sided market theory to conceptualize OBA. Empirical case studies, NebuAd's DPI platform and Facebook's Beacon program, substantiate the paradigms with insights into the controversies on behavioral tracking between 2006 and 2009 in the USA. The case studies are based on document analyses and interviews.

Findings
– Comparing the two cases from a technological, economic, and institutional perspective, the article argues that both paradigms were equally privacy intrusive. Thus, it rejects the generally held view that privacy issues can explain the outcome of the battle. Politics and regulatory legacy tilted the playing field towards the cookies paradigm, impeding a competing technology.

Originality/value
– Shifting the narrative away from privacy to competing tracking paradigms and their specific actors sheds light on the political and the regulatory rationales that were not considered in previous research on OBA. Particularly, setting forth institutional aspects on OBA – and DPI in general – the case studies provide much needed empirical analysis to reassess tracking technologies and policy outcomes.
Accounting and conflict resolution in Ireland
Authors: L. Porter Susan , L. Pentz Marcia 
Published: October 2013

Purpose
– This paper aims to contribute to the special issue by sharing reflections on and best practices derived from the successful five-year iteration of a semester-long, hybrid, international accounting course which centers on a short-term cultural immersion component in Ireland. The course provides students with an opportunity to learn about international business and to learn about the importance of tolerance and finding common ground with people.

Design/methodology/approach
– Discussion of the process the course designer used to combine traditional technical content with a “liberal arts,” soft-skills content and places both firmly within the international cultural context of a short-term, study abroad experience. The paper includes insight into how the authors choose a country to visit, develop international academic partners, administer an international case competition and assess student performance throughout the course.

Findings
– The paper identifies practices that were successful and implementation of changes over time for course improvement.

Originality/value
– This describes a unique approach to incorporating a hybrid-based course that was developed to embrace cultural differences while maintaining high expectations for understanding and application of technical accounting material.
Applications of Lean Six Sigma in an Irish hospital
Authors: Laureani Alessandro , Brady Malcolm , Antony Jiju 
Published: October 2013

Purpose
– The purpose of this paper is to present a case study of the implementation of Lean Six Sigma techniques through a series of student projects carried out in a hospital setting.

Design/methodology/approach
– The five projects were carried out by teams of Masters' students taking a module on operations and quality management. The students were all staff members of the hospital. The study analysed each of the five projects under a number of headings: setting and context, approach, key success factors, benefits and lessons learnt. The projects were then examined to identify patterns among the projects.

Findings
– All student projects adopted a single foundation methodology as the basis for the project, but supported this with additional techniques from the Lean Six Sigma stable. The primary methodology was Lean in the case of three projects, Six Sigma in the case of one project and mistake proofing in the case of the final project. The most commonly used supporting techniques were process mapping, seven wastes, 5S and logic tree/root cause which were each used in two of the five projects. Other techniques used were control charts, checklists and theory of constraints, which were each used by one project team. Support from top management and regular communication with stakeholders were identified as key factors for success by three of the five project teams. All of the projects, although implemented during a time period of less than three months, and by relatively novice users of Lean Six Sigma techniques, yielded practical benefit to the hospital.

Research limitations/implications
– This paper examines a number of Lean Six Sigma projects carried out in an Irish hospital. Students were tasked to examine and improve the efficiency and effectiveness of a clinical or/and an administrative process within the hospital. Arguably, a single module on a Master's program in healthcare leadership and organisational change is insufficient to bring about large-scale process change in a single hospital in particular, or to the Irish healthcare sector in general, but it is a start, and as these projects demonstrate it provides a set of tools, techniques and effective methods for instigating process change.

Practical implications
– Lean Six Sigma offer a variety of methodologies and techniques for use on a process improvement project. It is vital that the project team select for use those techniques which are most appropriate to the particular context of the project. Adoption of an overall methodology (philosophy) supported by specific techniques, proved to be an effective approach.

Originality/value
– This paper provides useful information for practitioners who are introducing the Lean Six Sigma approach into a hospital setting. The study demonstrates that relatively novice users of Lean Six Sigma can provide value to the organisation in a relatively short period of time. The paper also demonstrates that Lean Six Sigma can be used and provide benefit in a variety of settings within a hospital.
Reducing patient waiting time in a pathology department using the Six Sigma methodology
Authors: Gijo E.V. , Antony Jiju , Hernandez Jose , Scaria Johny 
Published: October 2013

Purpose
– Six Sigma as a powerful business strategy has been around for almost a decade and has grown exponentially in healthcare industry during the past five years. During the last five years or so, many leading healthcare institutions have implemented Lean and Six Sigma methodologies with remarkable results in terms of reducing ER cycle time, increasing timely completion of medical records, increasing bed availability, improving patient flow, enhancing patient safety, increasing capacity of the theatres, reducing medication errors and so on and so forth. The purpose of this paper is to reduce patient waiting time in a pathology department of a super-specialty hospital attached to a manufacturing company. The average waiting time for patients was estimated to be around 24 minutes with a standard deviation of 17.5 minutes. This was not acceptable in the eyes of patients, and hence, it was highly desirable to understand the reasons for excessive waiting times as well as the root causes of variation in the waiting times.

Design/methodology/approach
– The Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) methodology was adopted for reducing the average waiting time and variation in waiting times.

Findings
– During the execution of this case study, a number of non-value added activities were identified within the process and actions were initiated to systematically eliminate different forms of waste using the principles of Lean thinking. Cause-and-effect analysis was carried out to identify the potential causes for unacceptable waiting times and data were collected to validate these causes. The tools such as hypothesis test, box plot, dot plot etc. were used to analyse the data through Minitab statistical software and conclusions were made. As a result of this project, the average waiting time reduced from 24 minutes to 11 minutes (i.e. over 50 per cent reduction), the standard deviation reduced from 17.5 minutes to 10.04 minutes(over 40 per cent reduction).

Originality/value
– This paper highlights the use of data driven and scientific problem solving methodology such as Six Sigma with the involvement of hospital staff members like nurses, clinicians and technicians. The results of the case study have provided greater stimulus among the senior management team for deploying the use of DMAIC methodology for tackling process and patient care related problems in the hospital.
Challenges in managing a multi-sectoral health promotion program
Authors: Höög Elisabet , Garvare Rickard , Ivarsson Anneli , Weinehall Lars , Elisabeth Nyström Monica 
Published: October 2013

Purpose– The purpose of this paper is to investigate program management teams' views on issues and challenges in managing a large, multi-sectoral child health promotion program in Sweden.Design/methodology/approach– In total, 17 participants representing two autonomous program management teams, one strategic and one operational, were interviewed. Analysis of interview data was complemented with reviews of program documents.Findings– Program management teams identified important issues concerning the program's formal structure, goals, role distribution, and change and dissemination processes, but lacked a shared mental model of the situation. Inter and intra group communication, long- and short-term strategic planning were further areas in need of improvement. While issues and challenges might seem to be agreed upon by the program's change agents, closer inspection reveals variation in key characteristics as well as in perspectives on solutions.Originality/value– Health promotion programs are challenging. Researchers trying to understand program success have focused on particular interventions, contextual factors and program recipients. Less research has focused on the internal processes of teams tasked with wide-ranging change mandates and the effects such processes can have on program outcomes. This study contributes to a deeper understanding on internal processes and mental models of change agent teams.
Community Knowledge Centers for Liberia: meeting Africa's millennium goals through a unique collaboration of communities, universities, libraries, and schools for Liberia's economic and social development
Authors: A. Kesselman Martin , Wu Connie , Palumbo Laura , Simon James , Rodolfo Juliani Hector , Rowe Richard 
Published: October 2013

Purpose
– The purpose of this paper is to describe the need for libraries and rural community knowledge centers using appropriate technology.

Design/methodology/approach
– A case study discussing new ideas.

Findings
– An alternative to traditional libraries is proposed for the dissemination and teaching of agriculture, literacy, health information, etc.

Research limitations/implications
– The paper requires the development of prototypes and grant funding.

Practical implications
– Although the article discusses Liberia, the information represents any rural community in developing countries where often electricity, libraries, and internet connectivity do not exist.

Originality/value
– Rethinking existing ideas and creating new ones.
The impact of digital library resources on scholarly communication: challenges and opportunities for university libraries in Pakistan
Authors: Khan Amjid , Ahmed Shamshad 
Published: October 2013

Purpose– This study aims to evaluate the effectiveness of HEC digital library resources and services in the public sector universities of Khyber Pakhtunkhwa, Pakistan on the basis of research scholars' satisfaction and its impact on their research progress.Design/methodology/approach– A descriptive survey research method was adopted in order to achieve the objectives of this study. A stratified random sampling technique was used to solicit data from both genders. Research scholars of MS/MPhil and PhD from 14 public sector universities of Khyber Pakhtunkhwa were selected as sampled for this study. A structured questionnaire was developed to collect data and a five-point Likert scale was used to know the purpose and the satisfaction level of respondents with digital library resources. The impact of digital library on research and problems faced by them while using these resources was also measured by using a five-point Likert scale.Findings– The results of this study indicate that near to one-fourth of the respondents used digital library resources two to three times a week for article writing and thesis or dissertation purposes. The study concluded that digital library provides effective resources and services to research scholars and also found a significant impact on their research progress at these universities. However, research scholars were not satisfied with the support of library professionals regarding the use of digital library resources. The study has identified several problems encountered by respondents in the use of digital library resources and services.Practical implications– The findings of this study and their implications will be helpful for HEC authorities, universities libraries administrators, decision and policy makers and LIS professionals both in Pakistan and in other places. They should benefit from considering the experience of research scholars with digital library resources. This experience can help future subscriptions, training and use of these resources to maximize research scholars' success and achievement in their research activities.Originality/value– The study is the first of its kind and an important source for knowing the effectiveness of digital library resources on research scholars' progress at Pakistani universities.
Dimensional analysis of impulse loading resulting from detonation of shallow-buried charges
Authors: Grujicic Mica , Glomski Patrick , Cheeseman Bryan 
Published: October 2013

Purpose
– Development of military vehicles capable of surviving shallow-buried explosive blast is seldom done using full-scale prototype testing because of the associated prohibitively high cost, the destructive nature of testing, and the requirements for large-scale experimental-test facilities and a large crew of engineers committed to the task. Instead, tests of small-scale models are generally employed and the model-based results are scaled up to the full-size vehicle. In these scale-up efforts, various dimensional analyses are used whose establishment and validation requires major experimental testing efforts and different-scale models. The paper aims to discuss these issues.

Design/methodology/approach
– In the present work, a critical assessment is carried out of some of the most important past efforts aimed at developing the basic dimensional analysis formulation for the problem of impulse loading experienced by target structures (e.g. vehicle hull) due to detonation of explosive charges buried to different depths in sand/soil (of different consistency, porosity, and saturation levels).

Findings
– It was found that the analysis can be substantially simplified if only the physical parameters associated with first-order effects are retained and if some of the sand/soil parameters are replaced with their counterparts which better reflect the role of soil (via the effects of soil compaction in the region surrounding the explosive and via the effects of sand-overburden stretching and acceleration before the associated sand bubble bursts and venting of the gaseous detonation products takes place). Once the dimensional analysis is reformulated, a variety of experimental results pertaining to the total blast impulse under different soil conditions, charge configurations, charge deployment strategies, and vehicle ground clearances are used to establish the underlying functional relations.

Originality/value
– The present work clearly established that due to the non-dimensional nature of the quantities formulated, the established relations can be utilized across different length scales, i.e. although they are obtained using mainly the small-scale model results, they can be applied at the full vehicle length scale.
Modeling damage mechanics of railway tracks to evolve control strategies for derailment prevention
Authors: Banerjee Upamanyu 
Published: October 2013

Purpose
– With an eye to prevent derailment of high-speed trains, vis-à-vis unwarranted loss of lives and property, this paper aims to develop a formalism of designing a suitable control system with embedded decision support system.

Design/methodology/approach
– A model of rolling contact fatigue (RCF) crack propagation in railway tracks is designed, simulating the alarming stress intensity factor around the advancing fatigue cracks. COMSOL multi-physics software is employed to design the RCF crack monitoring system with acoustic emission (AE) count signals, describing the damage threshold of railway tracks.

Findings
– Simulation experiment on stress intensity factor for cracks in real life rail sections has enabled to describe the maximum working stress; it has been noticed that the threshold value of stress intensity factor (∼ 41 MPa m1/2) for the onset of unstable crack propagation is reached at a fatigue crack length of 11.5 mm. It is further noticed that the observed AE count at a particular instant of time in a specific location of railway track is a true indication of the vulnerability of rail failures.

Originality/value
– The proposed model, a completely new of its kind, bears a high socio-technological value as it entails the design of an intelligent control system to prevent train accidents.
Service recovery's impact on customers next-in-line
Authors: Van Vaerenbergh Yves , Vermeir Iris , Larivière Bart 
Published: October 2013

Purpose
– Previous research considers service recovery as a one-on-one interaction between a service provider and a complaining customer. However, customers frequently complain at the place where they receive the service, making an investigation of the impact of a service recovery on observing customers necessary. Using observational learning theory and attribution theory as theoretical anchors, this paper examines whether observing a service recovery influences the observing customers’ satisfaction and repurchase intentions. In addition, this paper tests whether service quality perceptions mediate, and customers’ locus of control attributions moderate these relationships.

Design/methodology/approach
– Study 1 tests the main hypothesis using a scenario-based experiment in two settings (restaurant, retail). Study 2 further elaborates on these findings using a scenario-based experiment in a hotel setting.

Findings
– The findings show that the negative consequences of a failed recovery extend beyond the complaining customers to observing customers, whereas the positive consequences of observing a satisfactory recovery do not influence the observing customer when compared to observing a failure-free service delivery. These relationships are driven by the service quality information customers extract from observing a service recovery. In addition, the results indicate that the negative spill-over effects are attenuated if the observing customer gets information about who caused the failure.

Originality/value
– From a theoretical point of view, this study contributes by outlining service recovery's different impacts on complaining and observing customers: whereas service recovery forms a critical for complaining customers, it only acts as a dissatisfier for observing customers. In addition, it is the first to test a potential explanation for why observing a service recovery leads to lower customer outcomes, and provides insights about how service providers might attenuate the negative spill-over effects of a failed recovery.
Internalization of quality management in service organizations
Authors: José Tarí Juan , Heras-Saizarbitoria Iñaki , Pereira Jorge 
Published: October 2013

Purpose– The purpose of this paper is to analyze the internalization of quality management (QM) on the basis of quality certifiable standards – also referred to as meta-standards – in service organizations. More specifically, the paper analyzes the case of the internalization of a quality standard in the Spanish hotel industry.Design/methodology/approach– The paper examines the relationships between the measures of internalization, benefit, QM tools and motivation, using partial least squares in the framework of the structural equation modeling technique.Findings– The results show that the hotels that have internalized the standard to a greater extent are more likely to be driven by internal motivation, develop more QM tools and achieve greater benefits than the hotels with a lower degree of internalization.Originality/value– As previous studies have examined these issues in relation to the internalization of ISO standards, the present study adds to this important stream of research and contributes by advancing the understanding of these issues through the case of a specific standard for the hotel industry.