bluuebunny/crossref_metadata_2025_split huggingface dataset:
Family firms, family generation and performance: evidence from an emerging economy
Authors: Badrul Muttakin Mohammad , Khan Arifur , Subramaniam Nava 
Published: July 2014

Purpose– The purpose of this paper is to examine the impact of family ownership on firm performance. In particular the authors investigate whether family firms outperform non-family firms and whether first generation family firms perform better than second generation family firms in an emerging economy using Bangladesh as a case.Design/methodology/approach– This study uses a data set of 141 listed Bangladeshi non-financial companies for the period 2005-2009. The methodology is based on multivariate regression analysis.Findings– The result shows that family firms perform better than their non-family counterparts. The authors also find that family ownership has a positive impact on firm performance. The analysis further reveals intergenerational differences where family firms and performance are associated positively only when founder members act as CEOs or chairmen. However, when descendents serve as CEOs or chairmen family firms are associated with poorer firm performance.Originality/value– The authors extend the findings of previous studies that investigate the family ownership and firm performance relationship in developed economy settings, but neglected emerging economies. The study also informs the literature about the intergenerational impact of family firms on performance in an emerging market.
Characteristics of human perception and their relevance when studying information behavior
Authors: Peter Lueg Christopher 
Published: July 2014

Purpose– The purpose of this paper is to highlight findings regarding human perception in allied disciplines and to argue that information behaviour research needs to find ways to address human characteristics that imply that: first, subjects are likely to fail to recognize information that is present in an environment and potentially relevant to a task at hand; and second, subjects would not be able to report on the fact that they failed to recognize the information. The authors also discuss as to how information behaviour research can address the aforementioned challenges resulting from human movement and perception.Design/methodology/approach– The author draws on the literature primarily in cognitive science and psychology to highlight the findings that are most relevant to the scientific study of information behaviour, to develop a model of the information environment in which information behaviour is situated, and to critically examine how data is collected in information behaviour research. Ways to provide more comprehensive information about information behaviour are also discussed.Findings– The literature in cognitive science and psychology suggests that failing to notice information relevant to a task at hand may not be the exception but to be expected, and needs to be taken into account by information behaviour researchers. Popular data collection methods including questionnaires and interviews do not pick that up because subjects would not be aware of the fact which means in turn that they cannot articulate the fact either. This suggests that: first, current models of information behaviour focus too much on one side of the coin; and second, information behaviour researchers may need to complement their data collection methods with data collection methods such as gaze tracking.Research limitations/implications– This is a conceptual paper based on the careful analysis of relevant research primarily in cognitive science and psychology. Relating theory to practice provides a strong indication of the general validity of the findings but there may be other aspects that have not been covered as yet.Originality/value– The paper is unique in that it critically reviews information behaviour research from a human perception and movement point of view. There have been papers criticizing information behaviour research from a methodological point of view. This paper adds to that body of work and proposes a way forward.
A model of uncertainty and its relation to information seeking and retrieval (IS&R)
Authors: Chowdhury Sudatta , Gibb Forbes , Landoni Monica 
Published: July 2014

Purpose– The purpose of this paper is to show that uncertainty may be caused not only by a knowledge gap in the mind of a user with respect to a given subject or topic, but also by the various complexities associated with the information seeking and retrieval (IS&R) process in a digital environment.Design/methodology/approach– Both quantitative and qualitative studies were conducted to collect data from users in the higher education sector regarding whether or not they experienced uncertainty in relation to the IS&R process. Analysis: a correlation analysis was undertaken to establish whether there were any relationships between information-seeking activities and information-seeking problems.Findings– The findings of this research show that uncertainty existed at different stages of the IS&R process amongst users. It was established that uncertainty was caused by a number of information-seeking activities and information-seeking problems, and that such uncertainty could continue over the course of successive search sessions, leading to the proposal of a new model of uncertainty.Research limitations/implications– The proposed model of uncertainty should contribute to a better understanding of the issues related to IS&R in a digital environment.Practical implications– A number of benefits could be realised in systems design from the application of this model in terms of reducing the negative impact of uncertainty, while at the same time helping users to gain from the positive aspects of uncertainty in IS&R.Originality/value– The general consensus is that uncertainty is a mental state of users reflecting a gap in knowledge which triggers an IS&R process, and that the gap is reduced as relevant information is found, and thus that the uncertainty disappears as the search process concludes. However, in the present study it is argued that some form of uncertainty is always associated with some part of the IS&R process and that it also fluctuates throughout the IS&R process. Users may therefore feel uncertain at any stage of the IS&R process and this may be related to: the initial information need and expression of that need, the search process itself, including identification of relevant systems, services and resources; and the assessment of, and reaction to, the results produced by the search process. Uncertainty may be unresolved, or even increase, as the user progresses, often iteratively, through the IS&R process and may remain even after its completion, resulting in what may be called a persistent uncertainty. In other words, this research hypothesises that, in addition to the uncertainty that triggers the information search process (Wilsonet al., 2000), users suffer from varying degrees of uncertainty at every stage of the information search and retrieval process, and that in turn, triggers different information-seeking behaviours.
Engaging in digital technology: one size fits all?
Authors: Lichy Jessica , Khvatova Tatiana , Pon Kevin 
Published: July 2014

Purpose– The purpose of this paper is to provide an insight into the extent to which faculty have adopted technology-enhanced learning in the delivery of undergraduate programmes to a largely international cohort, and indirectly the barriers that may be preventing a more widespread use of technology.Design/methodology/approach– The enquiry takes a cross-disciplinary approach to explore how technology is used in the delivery of international programmes in France and Russia; the focus lies at the intersection of technology-led learning and managing cultural diversity. A face-to-face survey is used to gather the more specific information about teaching practices at each institution.Findings– The findings of the survey strongly suggest that technology acceptance and technology awareness are influenced by a number of complex factors in this particular cultural context. The study concludes by discussing various recommendations for integrating technology into courses delivered across the partner institutions.Research limitations/implications– The two institutions are based in “second cities” but they do not reflect a nation-wide attitude to using technology for teaching purposes. The findings cannot be extrapolated beyond this relatively restricted geographic sample.Originality/value– Existing studies often discuss and compare student reactions to technology-enhanced learning but there is a gap in the understanding of the broader factors that can influence the delivery of course materials using technology. The perception and usage of internet technology can vary considerably across different cultures and linguistic communities, and this factor can have an impact on the way a course is delivered.
A methodology for the reconfiguration process in manufacturing systems
Authors: H. Garbie Ibrahim 
Published: July 2014

Purpose
– The purpose of this paper is to propose a “Reconfiguration Methodology” in manufacturing systems that they can become more economically sustainable and can operate efficiency and effectively. This methodology will allow customized flexibility and capacity not only in producing a variety of products (parts) and with changing market demands, but also in changing and reengineering the system itself.

Design/methodology/approach
– Reconfigurable manufacturing system (RMS) is a philosophy or strategy which was introduced during the last decade to achieve agility in manufacturing systems. Until now, the RMS philosophy was based changing activities such routing, planning, programming of machines, controlling, scheduling, and physical layout or materials handling system. But the RMS concept can be based on the needed reconfiguration level (NRL), operational status of production systems, and new circumstances (NC). The NRL measure is based on the agility level of the manufacturing systems which is based on technology, people, management, and manufacturing strategies. The components of the manufacturing system design (MSD) consist of production system design, plant layout system, and material handling system. Operational status of production systems includes machine capability (flexibility) and capacity (reliability), production volume or demand, and material handling equipment in addition to the plant layout. The NC are also consisting of new product, developing the existing ones, and changing in demand.

Findings
– Reconfiguration manufacturing systems from one period to another period is highly desired and is considered as a novel manufacturing philosophy and/or strategy toward creating new sustainable manufacturing systems. A new reconfiguration methodology for the manufacturing systems will be analyzed and proposed. Two Case studies will be introduced.

Originality/value
– The suggestion of a new methodology of reconfiguration including the NRL (configurability index) and the operational status of manufacturing systems with respect to any circumstance is highly considered. The reconfiguration methodology also provides a framework for sustainability in the manufacturing area which mainly focussed on manufacturing systems design.
Risks and strategies in a Brazilian innovation – flexfuel technology
Authors: Lotti Oliva Fábio , Cecília Sobral Maria , Damasceno Fernando , Janny Teixeira Hélio , Cláudio de Hildebrand e Grisi Celso , Américo Fischmann Adalberto , Aparecido dos Santos Silvio 
Published: July 2014

Purpose– The purpose of this paper is to analyse the importance of innovation in the industry; factors that condition technological competitiveness at Magneti Marelli Controle Motor; analyse the risks and opportunities involved in the process of diffusion and management of flexfuel technology.Design/methodology/approach– The methodological approach was qualitative/descriptive case study, supported by the theoretical framework on risk analysis and strategic analysis.Findings– In a Brazilian market context, new technologies need to make cars more competitive in cost/price terms. Magneti Marelli had an innovative and important role in the development and implementation of this technology. Thus, it achieved a higher share of market and recognition of its entrepreneurial character.Originality/value– There are few academic papers that relate the topics risk, strategy and Innovation. Moreover, the paper reports a successful case of Brazilian innovation in the global automotive industry.
Board structure: an empirical study of firms in Anglo-American governance environments
Authors: Muller-Kahle M.I. , Wang Liu , Wu Jun 
Published: July 2014

Purpose– With boards of directors playing both monitoring and guidance roles, the purpose of this paper is to examine the impact of board structure on firm value in large US and UK firms using the lenses of agency and resource dependence theories.Design/methodology/approach– Using a sample of firms in the USA and the UK from 2000 to 2007, the paper conducts a panel data analysis of the impact of board structure on firm value and examine the nuances of different governance environments.Findings– The paper finds distinct differences in the impact of board independence, board size, and outside director busyness on firm value between UK and US firms. Specifically, the paper finds that board independence, board size, and board busyness all have a significant positive impact on firm value in the UK. However, the paper finds no significant relationship between board independence and firm value among US firms. Both board size and board busyness are found to be positively associated with firm value in the USA.Social implications– The paper finds strong support for resource dependence theory in the UK but limited support for agency theory in the USA.Originality/value– This paper takes a multi-country approach to examining the impact of board structure on firm value.
Trust transfer and the effect of service quality on trust in the healthcare industry
Authors: Lien Che-hui , Wu Jyh-Jeng , Chen Ying-Hueih , Wang Chang-Jhan 
Published: July 2014

Purpose– The purpose of this paper is to examine the effect of service quality (interaction, physical environment, and outcome quality) on trust, to investigate the trust transfer in the healthcare industry, to explore the moderating effects of image congruence and switching costs on the trust transfer, and to assess the effect of trust on patients’ willingness of recommendation.Design/methodology/approach– The research model was tested using data collected from 483 inpatients in 15 medium-to-large hospitals in Taiwan. Structure equation modeling with the latent interaction effect was employed to verify and validate the research model.Findings– The outcomes show that interaction quality and outcome quality positively influence patients’ trust in the original hospital. But the effect of environment quality on trust is not significant. Patients’ trust in the original hospital positively affects their trust in its allied hospitals. Furthermore, image congruence positively moderates the trust transfer. However, switching costs do not appear to moderate the trust transfer. The results also confirm that trust in the original hospital and its allied hospitals positively affect patients’ willingness to recommend allied hospitals.Research limitations/implications– Due to the chosen research approach, the 15 hospitals cannot represent all hospitals in Taiwan and the research outcomes may lack generalizability.Practical implications– The research results provide insight into how a hospital can improve and manage patients’ trust and the trust transfer.Originality/value– This study represents one of the few that empirically investigates trust and trust transfer in the healthcare industry and examines the moderating effects of image congruence and switching costs on the trust transfer.
Evidence-based instruction integration: a syllabus analysis project
Authors: Boss Katherine , Drabinski Emily 
Published: July 2014

Purpose
– The purpose of this research paper was to establish a replicable method of gathering and analyzing data using course syllabi to enable instruction librarians to strategically embed information literacy instruction within a disciplinary curriculum.

Design/methodology/approach
– A set of syllabi from the School of Business was evaluated for information literacy learning outcomes and library use requirements using a set of rubric-based content analysis questions. The questions were normed prior to coding to ensure reliability, and interrater reliability was established using two measures: the per cent agreement method and Krippendorff’s alpha.

Findings
– The results revealed strategic opportunities for scalable, curriculum-integrated instruction in the School of Business: a group of 28 courses that could be targeted for in-depth instruction, and eight courses whose outcomes could be met through more tailored instruction focused on information access skills.

Originality/value
– The reported research study provides a method for evaluating holistic information literacy outcomes in course syllabi, an improvement on prior syllabus analysis projects. Additionally, the reliability of the data means that the study design may be replicated in a variety of institutional contexts.
Peer reference revisited
Authors: Faix Allison 
Published: July 2014

Purpose
– The purpose of this article is to revisit Kimbel Library’s peer reference program three years later and provide further information on the challenges and benefits of growing a successful peer reference service model.

Design/methodology/approach
– This article examines the ongoing development of a peer reference model in an academic library setting and assesses the impact, value and continuing evolution of this model.

Findings
– Communication and collaboration among library public service departments is the key to managing rapid program growth and expansion of services.

Practical implications
– This article offers suggestions based on the experiences of one library for others interested in establishing or reexamining a peer reference service model.

Originality/value
– Employing undergraduate students at the reference desk is a relatively new practice that warrants further analysis, as it becomes more widespread. This article returns to examine a newly established peer reference program three years after its beginning.
Authentic engagement
Authors: Michael Klipfel Kevin 
Published: July 2014

Purpose
– The purpose of this case study is to measure the impact of authenticity – the operation of one’s true self in one’s daily activities – on student engagement and learning in the context of information literacy instruction.

Design/methodology/approach
– The study was conducted during information literacy instruction for English 105 classes at the House Undergraduate Library at the University of North Carolina at Chapel Hill. A classroom modeling exercise was developed to help students choose authentic topics of interest. Students then filled out a questionnaire to assess whether choosing authentic topics led to increased engagement and increased learning according to Association of College & Research Libraries (ACRL) Information Literacy Competency Standards compared to students in the control group. Results were analyzed using an independent samples t-test.

Findings
– The data illustrate that the exercise successfully helped students choose authentic topics and that these students’ motivation to learn was higher than students in the control group. Students in the experimental group also, on average, rated their learning of ACRL Information Literacy Competency Standards significantly higher than students in the control group.

Originality/value
– The study provides the first empirical data confirming the positive impact of authenticity on student motivation and learning in the context of information literacy instruction. An implication of the study is that it is possible not only to provide students with resources – as the traditional role of librarians might have it – but also that librarians can have a positive and substantial impact on the content students choose to work on, and the degree to which they care about it. The impact of this particular result could radically change the way instruction librarians view the nature and scope of their pedagogical role in academic libraries.
Undergraduate research support with optical character recognition apps
Authors: Hahn Jim 
Published: July 2014

Purpose
– The purpose of this paper is to report results of a formative usability study that investigated first-year student use of an optical character recognition (OCR) mobile application (app) designed to help students find resources for course assignments. The app uses textual content from the assignment sheet to suggest relevant library resources of which students may not be aware.

Design/methodology/approach
– Formative evaluation data are collected to inform the production level version of the mobile application and to understand student use models and requirements for OCR software in mobile applications.

Findings
– Mobile OCR apps are helpful for undergraduate students searching known titles of books, general subject areas or searching for help guide content developed by the library. The results section details how student feedback shaped the next iteration of the app for integration as a Minrva module.

Research limitations/implications
– This usability paper is not a large-scale quantitative study, but seeks to provide deep qualitative research data for the specific mobile interface studied, the Text-shot prototype.

Practical implications
– The OCR application is designed to help students learn about availability of library resources based on scanning (e.g. taking a picture, or “Text-shot”) of an assignment sheet, a course syllabus or other course-related handouts.

Originality/value
– This study contributes a new area of application development for libraries, with research methods that are useful for other mobile development studies.
Sex and salary
Authors: D. Larson Paul , Morris Matthew 
Published: July 2014

Purpose
– This paper aims to develop and test hypotheses on determinants of supply chain managers’ salaries. While women make up about half the workforce, there is evidence in the trade press that they receive far less than half of the compensation. Sex of the manager and size of his or her organization are among the predictors of salary.

Design/methodology/approach
– The hypotheses are tested using regression analysis of data from a survey of supply chain managers in Canada. This technique enables testing for a gender effect, while controlling for the effects of other factors.

Findings
– Seven variables are found to be significant predictors of supply chain manager salaries. Smaller companies pay lower salaries. Small business supply chain/logistics managers working longer hours with a professional designation, more experience, greater budgetary responsibility and greater share of compensation coming as a bonus earn higher salaries. Finally, male small business supply chain managers earn more than their female counterparts.

Research limitations/implications
– The piece includes a discussion of limitations and future research opportunities into the gender salary gap.

Practical implications
– There are implications for small businesses wanting to hire supply chain managers, and for female (and male) managers looking for work.

Social implications
– This paper presents evidence of possible gender discrimination against half the population. The potential social implications are tremendous.

Originality/value
– This is a unique piece of research in testing theory-driven hypotheses about supply chain salaries, especially by including gender and organizational size as predictors.