bluuebunny/crossref_metadata_2025_split huggingface dataset:
Evaluation of retail service quality using analytic hierarchy process
Authors: Deb Madhurima , Lomo-David Ewuuk 
Published: June 2014

Purpose
– The deployment of analytic hierarchy process (AHP) to help the retail industry to recognize which retail service quality (RSQ) dimensions require attention to create a sustainable competitive advantage. The purpose of this paper is to use a comparative evaluation model to compare retail stores (supermarkets) across several RSQ dimensions, validated and tested RSQ model in the context of Indian supermarkets and explore the existence of RSQ gap by studying the difference between customers’ perception and expectations.

Design/methodology/approach
– This study deploys AHP in which the decision problem is broken down into hierarchy; thus customer preference involves the structuring of a hierarchy in terms of the overall objective, the selection criteria and the decision alternatives. AHP technique allows pairwise comparisons to be made among the alternatives with respect to the service dimensions.

Findings
– This study validated the formal RSQ scale developed by Dabholkar et al., (1996) by a modification that led to making it more suitable to the Indian context.

Research limitations/implications
– This research does not provide guidance on different course of action to be taken. Though this study identifies which service dimensions require improvement, it does not provide guidance on an appropriate action plan to address deficiencies.

Practical implications
– Prospective and existing retailers can use this instrument effectively to measure the quality of their services as perceived by customers in comparison to their competition. This work will not only help the supermarkets to improve their competitive positioning in the marketplace but will help them to identify areas of services needing improvement on priority basis.

Originality/value
– Application of AHP to determine the best customer preference is the first ever done in RSQ studies. It does open up another dimension for further studies.
Technology-enabled bullying and adolescent resistance to report
Authors: Connolly Justin , Hussey Pamela , Connolly Regina 
Published: June 2014

Purpose
– This paper aims to highlight the need to examine the factors that influence adolescents' resistance to report their cyberbullying experiences to adults.

Design/methodology/approach
– It outlines key factors that need to be considered when defining, operationalizing and examining adolescent cyberbullying as well as providing an examination of the literature on non-reporting behaviour both internationally and in the specific context of Ireland.

Findings
– By doing so, it provides justification for the need to examine the causal factors that influence adolescent resistance to report their cyberbullying experiences.

Research limitations/implications
– As the purpose of the paper is to provide a synthesis of the literature on cyberbullying and specifically the literature that point to the phenomenon of adolescent non-reporting of cyberbullying experiences, its contribution is necessarily non-empirical. Instead, it provides guidance that will assist other researchers seeking to build on this work through empirical data collection.

Social implications
– Adult interventions to address adolescent cyberbullying can only take place if adolescents report their experiences to adult caregivers, be they parents or teachers. By outlining the factors that need to be considered when examining cyberbullying, this study will assist researchers who wish to examine this issue as well as teachers, parents and policy makers who seek to eliminate cyberbullying behaviour.

Originality/value
– Research on cyberbullying and on the factors influencing adolescent non-reporting is remarkably limited. This study provides a strong academic framework contribution for other researchers seeking to progress the understanding of an emerging issue.
A drawing learning support system based on the drawing process model
Authors: Nagai Takashi , Kayama Mizue , Itoh Kazunori 
Published: June 2014

Purpose
– The purpose of this study is to explore a support system for beginners in drawing in a networked environment. Learners can receive advice and assessments from art experts without time and/or place constraints by using the proposed system. The authors investigate the possibilities of online supporting drawing learning. Two key factors are introduced: a digital pen as a drawing tool and a drawing process model (DPM).

Design/methodology/approach
– The major difference between an offline drawing class and an online drawing class is the availability of instruction during learners' drawing. The instruction for the learners' drawing process is more important than instructional comments for his/her work. Therefore, quick and personalized feedback from a tutor is an indispensable function for a networked learning environment. In this study, the learner's drawing process that is recorded by a digital pen is reused in order to replay and refer his/her drawing process. To generate an evaluation for the drawing process automatically, these data are also reused in the system the authors propose.

Findings
– The paper provides three findings. One is the DPM to capture learner's drawing features. Second is a drawing learning support system based on the DPM. And third is a feasibility study of the support system in a real art school. In this study, the learner's drawing process is reused in two evaluations. One is the tutors' evaluation, and the other is the system's evaluation. For the latter, the authors implemented the automated evaluation function based on the DPM. This model consists of three types of parameters. They are the drawing step, the drawing phase and the features of the drawing strokes.

Research limitations/implications
– Because of the art school curriculum, the authors cannot examine the learning effectiveness deeply. So the research results in this paper may lack generality. Therefore, researchers are encouraged to test the proposed approach further.

Practical implications
– The paper includes implication for the skill learning support based on the ICT.

Originality/value
– This paper fulfils an identified need to capture and support how drawing behaviour can be done.
Analysis on research activity and impact of authors in Chinese information science based on citation relationship
Authors: Wang Feifei , J. Jayroe Tina , Qiu Junping , Yu Houqiang 
Published: June 2014

Purpose
– The purpose of this paper is to further explore the co-citation and bibliographic-coupling relationship among the core authors in the field of Chinese information science (IS), to expose research activity and author impact, and to make induction analyses about Chinese IS research patterns and theme evolution.

Design/methodology/approach
– The research data include 8,567 papers and 70,947 cited articles in the IS field indexed by Chinese Social Sciences Citation Index from 2000 to 2009. Author co-citation analysis, author bibliographic-coupling analysis, social network analysis, and factor analysis were combined to explore co-citation and bibliographic-coupling relationships and to identify research groups and subjects.

Findings
– Scholars with greatest impact are different from the most active scholars of Chinese IS; there is no uniform impact pattern forming since authors’ impact subjects are scattered and not steady; while authors’ research activities present higher independence and concentration, there is still no steady research pattern due to no deep research existing. Furthermore, Chinese IS studies can be delineated by: foundation or extension. The research subjects of these two parts, as well as their corresponding/contributing authors, are different under different views. The general research status of core authors is concentrated, while their impact is broad.

Originality/value
– The combined use of some related methods could enrich the development and methodology research of the discipline, and the results establish a reference point on the development of IS research.
Culture, values and entrepreneurial motivation in Bhutan
Authors: Valliere Dave 
Published: June 2014

Purpose– This study aims to conduct a comparative exploration into the effects of culture, social values and entrepreneurial motivation on the career decisions of youth in the newly liberalizing economy of Bhutan. These data should inform current efforts in that country to foster greater entrepreneurship among young people as a means to national development and enhanced levels of gross national happiness (GNH).Design/methodology/approach– We surveyed 144 young people with an express interest in becoming educated in business and entrepreneurship, located in Bhutan and Canada. We measured the seven Hofstede's dimensions of national culture, two dimensions of social values from the world values survey and the three dimensions of McClelland's need for achievement construct – in all cases by reusing well-established metrics from the entrepreneurship and international business literature. The novel Bhutanese data are then compared to the equivalent data for Canada to provide context for their interpretation.Findings– Our results show significant and wide-spread differences in the measures of culture and social values. On the measures of achievement motivation, our results show that the Bhutanese youth differ only in a significantly lower need for demonstrating mastery.Research limitations/implications– This study appears to be the first report of the widely used international measures of culture, values and motivation for Bhutan, which represents a context that differs very significantly from many of its Asian neighbors and from western countries that are the usual subjects of research into drivers of entrepreneurship. As such, Bhutan may form an important test of the generalizability of theories of entrepreneurship and national development.Practical implications– Our results point to novel and clear linkages between national policy objectives of increased entrepreneurship among youth and the specific supports and obstacles that exist in the national culture and values. These linkages, along with our findings on Bhutanese levels of achievement motivation, should inform the development of training programs to support the achievement of the national objectives.Originality/value– Bhutan represents a unique combination where national entrepreneurship programs are being used for economic development in the context of a highly traditional social environment based on the maximization of GHN. Our results provide a unique insight into significant effects that culture and values may have in the realization of these goals for the people of Bhutan.
“You reap what you pick”
Authors: A. Cnaan Ram , Bhat Ganesh , C.P.M. Meijs Lucas , Handy Femida 
Published: June 2014

Purpose
– This article aims to examine the history, mechanisms, interconnectedness and effectiveness of the jasmine-growing enterprise in coastal Karnataka. This article investigates the formation and ongoing successful operation of a community enterprise that is locally originated and administered. The case of the jasmine flower growers in coastal Karnataka is a case of small-scale growers who for 75 years have operated a long-standing local community-based enterprise. Using trust, repeated interactions and efficient mechanisms of pricing and distribution, this enterprise has prevented poverty among its participants for three generations.

Design/methodology/approach
– This article provides a descriptive analysis of the enterprise as well as results from an empirical study of 700 growers. The article used cluster analysis of local villages to represent the 7,000 participating households.

Findings
– Studying local growers who are the producers of the flowers and who are living off of it, this article found a high level of satisfaction and trust towards those running the enterprise. For many people in the region, this ongoing enterprise is the difference between poverty and hunger and living well.

Research limitations/implications
– The article is based on one local community that is lucky to have a desired resource (one type of jasmine flower) coveted by many users.

Practical implications
– Combined, this article provides an account of a unique and successful sustainable enterprise, initiated and run at the grassroots level, which serves as a model for future economic development. In addition, it lists the features that are most relevant for the ongoing success of the enterprise and suggests how a new social and economic development project can learn from this enterprise.

Originality/value
– This is an amazing enterprise that was not studied before and can be a role model for many adaptations.
On the Horizon: The 2014 Consumer Electronics Show in Las Vegas, Part 1
Authors: Kesselman Martin 
Published: June 2014

Purpose
– This paper aims to review the highlights, new technologies and trends presented at this year’s Consumer Electronics Show (CES) in Las Vegas.

Design/methodology/approach
– Conference report.

Findings
– This report demonstrates the importance of learning about these technologies and trends and possible implications for libraries, not only for possible library applications but also to be aware of new technologies that are being used by library user communities.

Originality/value
– The CES is the premiere event for the 200-billion dollar consumer technology industry and where new products are introduced and highlighted, some of which may have applicability to libraries and library users.
On the horizon: The 2014 Consumer Electronics Show in Las Vegas, Part II
Authors: Kesselman Martin 
Published: June 2014

Purpose
– The purpose of this paper is to present the second of a two-part series that highlights new and exciting technologies from Consumer Electronics Show (CES) 2014, including a review of the TransformingEDU workshop.

Design/methodology/approach
– Conference report.

Findings
– Review of CES 2014.

Originality/value
– Original review from the editor.
Research publications to Indian Journal of Cancer: a scientometric analysis
Authors: Santhanakarthikeyan S. , Grace M. , Jeyshankar R. 
Published: June 2014

Purpose
– The aim of the present study is to analyze the literature growth, author productivity, authorship pattern, average length of articles and country collaboration of cancer research in India. The Indian Journal of Cancer, which shows the progress of ontological sciences in India, was established in 1963. Indian Journal of Cancer is the first and only periodical serving the needs of all the specialties of oncology in India. The journal is the official publication of the Indian Cancer Society and Indian Society of Oncology.

Design/methodology/approach
– Thirty-nine issues of the Indian Journal of Cancer, published between 2003 and 2012, have been considered for the study. The collected data were recorded in an Excel spreadsheet and analyzed to find the degree of collaboration (DC) between authors, collaboration between countries and authorship pattern. Since the journal publishes research articles, review articles, editorials, letters to the editor, symposiums, forewords, case reports and special articles, only the 244 research articles published during 2003-2012 have been taken into consideration in this study.

Findings
– The study revealed that multi-authored papers were more common and that the average length of articles was 5-6 pages. Twenty-two countries contributed papers to this journal during the study period. Additional research is needed to assess the impact of diverse dietary habits, religious practices and lifestyles on the prevention of cancer.

Originality/value
– More than 50 per cent of the world’s cancer burden, in terms of both numbers of cases and deaths, occurs in developing countries and is rising. By 2020, it is estimated that 70 per cent of all cancer cases will be in these lower-income countries, and approximately one-fifth of these will be in India, with its (still increasing) population of over a billion. While research is necessary to inform effective programs, it is also time to move beyond research to act by implementing programs in cancer prevention and treatment. Cancer is disturbing the growing economy of the country, which can be saved by proper handling of this disease.
Analysis of URL references in ETDs: a case study at the University of North Texas
Authors: Edward Phillips Mark , Gelaw Alemneh Daniel , Reyes Ayala Brenda 
Published: June 2014

Purpose– Increasingly, higher education institutions worldwide are accepting only electronic versions of their students’ theses and dissertations. These electronic theses and dissertations (ETDs) frequently feature embedded URLs in body, footnote and references section of the document. Additionally the web as ETD subject appears to be on an upward trajectory as the web becomes an increasingly important part of everyday life. The paper aims to discuss these issues.Design/methodology/approach– The authors analyzed URL references in 4,335 ETDs in the UNT ETD collection. Links were extracted from the full-text documents, cleaned and canonicalized, deconstructed in the subparts of a URL and then indexed with the full-text indexer Solr. Queries to aggregate and generate overall statistics and trends were generated against the Solr index. The resulting data were analyzed for patterns and trends within a variety of groupings.Findings– ETDs at the University of North Texas that include URL references have increased over the past 14 years from 23 percent in 1999 to 80 percent in 2012. URLs are being included into ETDs in the majority of cases: 62 percent of the publications analyzed in this work contained URLs.Originality/value– This research establishes that web resources are being widely cited in UNT's ETDs and that growth in citing these resources has been observed. Further it provides a preliminary framework for technical methods appropriate for approaching analysis of similar data that may be applicable to other sets of documents or subject areas.
Introducing name authority into an ETD collection
Authors: Waugh Laura , Tarver Hannah , Edward Phillips Mark 
Published: June 2014

Purpose
– The purpose of this paper is to develop and evaluate a workflow for establishing name authority in uncontrolled collections.

Design/methodology/approach
– The authors developed a workflow incorporating command-line tools and tested it in the electronic theses and dissertations (ETDs) collection. The authors narrowed the scope of the study to born-digital ETDs in the collection and to contributor names, including chairs and committee members.

Findings
– This workflow can save staff time and allows for flexible implementation depending on staff numbers and skills as well as institutional needs.

Originality/value
– This workflow could be used by other institutions with little or no modification, as it does not rely on specialized software or extensive expertise.
The influence of contextual factors on the adoption and development of Electronic Theses and Dissertations (ETD) programmes in the Arab Gulf States
Authors: Mattar Alsalmi Jamal , Li Liew Chern , Chawner Brenda 
Published: June 2014

Purpose
– The purpose of this paper is to present the findings from research that explored the influence of contextual factors on the adoption and development of Electronic Theses and Dissertation (ETD) programmes in the Arab Gulf States.

Design/methodology/approach
– Semi-structured interviews were conducted with representatives of five groups of stakeholders with an interest in the implementation of ETD programmes. The groups were postgraduate students, academic staff, library managers, system administrators, and postgraduate officers from five Gulf States universities. In addition, an online survey was conducted with 309 participants in order to test and explore, in a larger sample, the issues identified in the interviews.

Findings
– Research participants identified three levels of factors; contextual, institutional, and personal. In addition, they highlighted that contextual factors have an influence on institutional factors. These contextual factors include misunderstanding of plagiarism, strong economy, recencey of research programmes, and younger societies. For example, due to the recencey of postgraduate programmes in the Arab Gulf States, some of the theses and dissertations are low in quality and quantity. The Arab Gulf States have strong economies and this helped to provide the necessary technological infrastructure needed for adopting ETD programmes. Since the Gulf societies are quite young they are more likely to adopt new technologies. In addition, people at these states appear to have a weak understanding of plagiarism issues and thus they have more concerns about these issues.

Originality/value
– This paper provides insights about the factors influencing the adoption and development of ETD programmes in the Arab Gulf States.
Analytical study of the ETD repositories and government initiatives for depositing ETDs in India
Authors: K. Gupta Dinesh , Gupta Neerja 
Published: June 2014

Purpose
– The purpose of this paper is to critically analyse the Electronic Theses and Dissertation (ETD) repository creation efforts by various institutions in India and also analyse whether the guidelines issued for depositing ETDs by various government bodies in India are sufficient to implement the ETD submission nationwide.

Design/methodology/approach
– The paper is the result of the analytical evaluation of the Indian digital repositories especially ETD repositories and the guidelines issued by various government bodies for acceptance of ETDs. To obtain a complete picture of the Indian ETD repositories literature review was conducted, browsed the Registry of Open Access Repositories (ROAR) and Directory of Open Access Repositories (OpenDOAR), since these do not include all the Indian ETD repositories snowball technique was followed. Many of the sites were inaccessible during the study, they are discussed either on the basis of the earlier accessed record or the available literature.

Findings
– Though in India University Grants Commission (UGC, 2005) and other government bodies have issued guidelines for ETD submission and UGC (in 2009) made it mandatory for all the universities to deposit a copy of the thesis submitted, in the National ETD repository, i.e. Shodhganga, yet the universities do not seem very serious about this issue so far. The study of the ETD repositories of most of the Indian universities and higher level institutions reveals that most of them are busy with the government-funded projects of retro-conversion of the PhD theses piled up in their libraries and have not taken sufficient steps for accepting the current ETD and ETD creating facilities for the researchers.

Practical implications
– The Indian universities may expedite the process of accepting the current ETDs and plan training and workshops for the researchers, faculty, theses evaluators and librarians to make them aware about their respective responsibilities.

Social implications
– The Indian researches will be accessible globally resulting in the acceptability and implementation of the research findings for the society and will help in avoiding duplication of research, which means judicial utilization of the public funds, as mostly the research in India is funded by the government.

Originality/value
– The literature survey about the ETDs in Indian libraries revealed that almost every article describes the availability of the ETDs and define the ETDs decoratively. All the existing repositories are not exhaustive and contain only retro theses, which neither anybody has tried to evaluate nor stressed on the need of starting accepting the current ETDs. This paper analyses the available collections in ETD repositories and policy provisions for ETD acceptance and also tries to identify the unclear issue before the Indian universities regarding accepting current ETDs.