bluuebunny/crossref_metadata_2025_split huggingface dataset:
Corruption and control: a corruption reduction approach
Authors: Graycar Adam , Sidebottom Aiden 
Published: September 2012

PurposeCorruption is a significant financial crime which is estimated by the World Economic Forum to cost about 5 per cent of global GDP or $2.6 trillion dollars. Explanations of corruption, like explanations of crime, tend to focus on the individuals who commit corruption and the wider conditions which give rise to corrupt behaviour. Approaches designed to reduce corruption usually propose stiffer sanctions, institutional reforms and the passing of new laws. The purpose of this paper is to outline a complementary perspective with which to consider corruption.Design/methodology/approachGrounded in situational crime prevention and related criminological theory, the paper argues that opportunities in the immediate environment play a causal role in generating corruption. It proposes that corruption can be minimised by removing or reducing opportunities which are conducive to corrupt behaviour. In total, five cases are chosen as illustrative examples of how situational crime prevention might usefully be applied to corruption, focussing on the Type, Activities, Sectors and Places (TASP) that comprise corruption events.FindingsA framework is developed for the empirical study of corruption in local settings.Originality/valueThe paper explores how situational crime prevention can usefully inform the analysis and prevention of corruption.
Work‐family and interpersonal conflict as levers in the resource/demand‐outcome relationship
Authors: Ito Jack K. , Brotheridge Céleste M. 
Published: September 2012

PurposeThis article seeks to apply the challenge–hindrance conceptualization of demands to a model that relates stressors to emotional exhaustion and job satisfaction. Supervisory support, a resource, is posited as a precursor to demands, and work–family conflict (WFC) and interpersonal conflict (IPC) at work are expected to mediate the demand–strain and job satisfaction relationships.Design/methodology/approachThis cross‐sectional self‐report survey included a sample of 600 government employees in Canada.FindingsIn addition to directly influencing job satisfaction, supervisory support reduces strain and increases motivation by decreasing hindrances and interpersonal conflict. Also, although, challenge and hindrance demands are both positively associated with strain, task complexity is positively associated with job satisfaction, whereas role ambiguity and interpersonal conflict are negatively associated with job satisfaction. Furthermore, work–family conflict and interpersonal conflict fully mediate the effects of supervisory support, role conflict, and task complexity on strain, and they reduce the effects of ambiguity on strain. Thus, these factors have limited effects on strain by themselves; rather, they act on strain through emotional demands.Research limitations/implicationsSome challenges have a strong connection with resources, yet also induce strain. Future models should incorporate the challenge‐hindrance approach to classifying demands and should examine challenge demands that motivate people to engage in stressful activities. Also, although work‐family conflict and interpersonal conflict at work concern different spheres, future research should incorporate both spheres and employ emotional demands as mediating variables.Practical implicationsGiven that some challenges can be motivating yet stressful, the consequences of interventions can be difficult to forecast. Results point to the importance of carefully designing interventions and the role of WFC and IPC as potential levers in managing strain arising from complex jobs and other types of challenges.Originality/valueThis paper considers a unique model of demands, resources, and outcome variables that contributes to the knowledge about how to address stress.
Competitive intelligence in Greek furniture retailing: a qualitative approach
Authors: Gatsoris Lambros 
Published: September 2012

PurposeThe purpose of this paper is to examine how furniture retailing firms in Greece monitor competition and its effects on the formation of their strategies with respect to competitive intelligence (CI) setting.Design/methodology/approachThe study is exploratory in nature and data were collected by carrying out semi‐structured in‐depth interviews with 15 senior managers in an area of strategic marketing importance in Greece, representing a reasonable percentage of the firms in the sector.FindingsGreek furniture retailing firms monitor competition with the help of traditional and effective marketing tools. Also, the pricing of the products is the principal information that the managers are interested in. Finally, the respondents believe in the importance of monitoring the competition and ideally they would apply it to their company.Research limitations/implicationsThis research is an exploratory study of a small sample of managers from the major companies in a national setting. Recommendations are presented for further research.Practical implicationsIn today's unstable business environment, CI can make a crucial strategic contribution to competitive success. It has clear value to strategic planning for marketing in Greece itself, but also in general.Originality/valueThe paper offers empirical findings from furniture retailing companies, where a shortage of studies has been observed and broadly confirms the findings and conclusions of earlier studies in other industries in the international context.
Integrating public and private home care services: the Kotitori model in Tampere, Finland
Authors: Tynkkynen Liina‐Kaisa , Hakari Kari , Koistinen Timo , Lehto Juhani , Miettinen Sari 
Published: September 2012

PurposeThis case study aims to introduce a novel home care service integrator model called “Kotitori”. In the model the City contracts with a private provider, which, in turn, works with public, private, and third sector providers in order to meet the customer needs in a personalised way.Design/methodology/approachThe case study draws from key policy documents and stakeholder interviews.FindingsThe study introduces a unique form of public‐private partnership in Finland, and describes the basic elements of Kotitori, the development process of the model, and the model's distinctive features compared to more traditional ways of home care service delivery.Research limitations/implicationsThe Kotitori model is still in its early stages of implementation and reliable data on performance are limited.Practical implicationsThe transferability potential of the Kotitori model is good both nationally and internationally. The model is potentially beneficial for countries with an interest in developing integrated care in general, as it reflects a form of “accountable care organisation”.Originality/valueThis is the first study describing the Kotitori model for an international audience.
Identifying reasons for ERP system customization in SMEs: a multiple case study
Authors: Zach Ondrej , Erik Munkvold Bjorn 
Published: September 2012

PurposeThe purpose of this paper is to investigate possible reasons for enterprise resource planning (ERP) system customization in small and medium‐sized enterprises (SMEs), with a particular focus on distinguishing influential factors of the SME context.Design/methodology/approachAn exploratory qualitative research approach was employed, to identify new insights within the SME context. A multiple case study of four SMEs was conducted. Data were collected through 34 qualitative interviews with multiple informants across the four cases.FindingsThe paper reports findings from four SMEs where ERP customization has been applied to match organizational needs. First, the level and type of ERP system customization applied by the case organizations were investigated. Then, the reasons for ERP system customization were explored. The analysis identified seven possible reasons leading to ERP system customization, classified according to two phases of the ERP life‐cycle (prior to “going‐live” and after “going‐live”). Reasons specific to the SME context include unique business processes, ownership type, and organizational stage of growth.Research limitations/implicationsThe study is based on four cases only. Further research is needed to investigate the applicability of the findings in different contexts.Practical implicationsThe study findings are believed to be valuable for organizations about to implement an ERP system, as well as for ERP vendors. By identifying the reasons leading to ERP system customization and investigating the effect of the SME context, the study contributes to a better understanding of ERP system implementation in SMEs.Originality/valueThe paper contributes to the scarce literature on reasons for ERP system customization in SMEs. By classifying the reasons into two phases of the ERP life‐cycle, the study also contributes by exploring ERP system customization practice in different phases of the ERP life‐cycle.
Developing a methodology for assessing virtual teams’ performance perception
Authors: Gustavo Siqueira Ferreira Pedro , Pinheiro de Lima Edson , Gouvea da Costa Sergio E. 
Published: September 2012

PurposeThe main purpose of this paper is to describe and test a methodology to measure the level of comprehension of priorities in performance measurement systems by virtual teams.Design/methodology/approachThrough the combination of existing models for performance measurement, a methodology of using focus groups for identifying virtual team's performance perceptions and comprehension is proposed and tested.FindingsPreliminary findings show that virtual teams could express their perception about companies’ goals and performance requirements, and could also improve their commitment to companies’ operations strategy by performance gaps assessment.Research limitations/implicationsThe proposed methodology was tested in a portion of a team just to validate the applicability of such methodology.Practical implicationsPreliminary findings show that virtual teams could express their perception about companies’ goals and performance requirements, and could also improve their commitment to companies’ operations strategy by performance gaps assessment.Originality/valueLiterature is scant both on gender issues in performance measurement, as well as on virtual teams. This paper contributes to both areas, while evaluating the impact of such methodology in virtual teams.
Applicability of the high performance organization framework in the Middle East
Authors: de Waal André , Sultan Suhail 
Published: September 2012

PurposeInterest in creating high performance organizations (HPOs) has been growing in the Middle East and Middle Eastern managers have been looking into practices that will help them elevate organizational performance. Unfortunately there is a shortage of HPO studies conducted in the Middle East which could help these managers. The purpose of this paper is to examine the applicability of the recently developed HPO Framework in a Middle Eastern context, namely at Palestine Polytechnic University (PPU). The goal of the study was to evaluate whether this framework could be applied in the Middle Eastern context and thus help improve performance of Middle Eastern organizations.Design/methodology/approachA workshop was conducted with management and staff of the university at PPU's premises in Hebron. During the workshop, management, staff and teachers filled in the HPO questionnaire, which gauges the current HPO status of an organization. The resulting HPO score of PPU, and the comparison with the scores of other Middle‐Eastern organizations in the database of the researchers, were discussed during a workshop with representatives of PPU and initial improvements were established and put down in an action plan.FindingsWith an average HPO score of 6.8, PPU was an average scoring organization that performed more or less the same as the other Middle‐East organizations. However, two main issues for PPU emerged that had to be addressed in order to transform the university in an HPO. The first issue was that PPU's performance management process had to be improved, as not everything that mattered to PPU's performance was communicated to everybody adequately enough. The second issue was that the performance‐driven behavior of PPU's people had to be strengthened, as the decision‐making and action‐taking processes took too long and people were nor resilient and flexible enough to deal quickly with changing conditions.Practical implicationsPractically, the research findings could help managers of Middle Eastern organizations to achieve sustainable high performance in their organizations.Originality/valueThe research described in this paper constitutes one of the first studies into the determining factors of sustainable high performance in the Middle East and as such, it adds to the strategic management literature by showing that the HPO concept can be applied in the Middle East to evaluate the high performance status of Middle Eastern organizations.
Women‐focused small business programming: client motives and perspectives
Authors: Orser Barbara , Elliott Catherine , Findlay‐Thompson Sandi 
Published: September 2012

PurposeThe purpose of this study is to draw on feminist ethics of care theory to examine motives for accessing a women‐focused, small business programme (Centre). Perceived differences between women‐focused and other small business advisory agencies are discussed.Design/methodology/approachAn online survey captured verbatim responses from 212 respondents. Qualitative data were subjected to content analysis using NVivo8.FindingsMost respondents were growth‐oriented, well educated and employed prior to start‐up. Clients employed the Centre for three reasons, including acquisition of managerial, social capital and gender‐related motives. The Centre was perceived as being “different” to other agencies such that staff implicitly understood their needs as businesswomen, services were targeted specifically to women and clients felt empowered and comfortable seeking business advice in an inviting, low risk learning environment. Findings contradict studies and argument that targeted (gender‐based) programming offers few advantages.Research limitations/implicationsFuture research might investigate how “gendered” client motives and learning needs are reflected in mainstream and gender‐based entrepreneurship policy and programme design. The geographic scope is limited to Nova Scotia (eastern Canada).Practical implicationsThe study helps to explain observations that women‐focused small business training centres are modifying mandates from a focus on start‐up to growth, modifications that reflected client aspirations.Originality/valueThe study provides insights about the genderedness (Calás and Smircich) of small business programming and helps to define feminine ethics of care within the small firm training context.
Women's access to SME finance in Australia
Authors: van Hulten Andrew 
Published: September 2012

PurposeThe purpose of this paper is to test whether Australian female and male entrepreneurs differ in their growth aspirations and demand for finance; denial, discouragement and financial constraint rates; and sources of finance.Design/methodology/approachThis paper applies logistic regression techniques to data drawn from a comprehensive survey of Australian small‐ and medium‐sized businesses, which was conducted in 2010.FindingsAfter controlling for a wide range of firm, owner and risk characteristics, female entrepreneurs are found to have lower growth aspirations than males but do not differ in their demand for business finance. Gender does not influence the probability of reporting denial, discouragement or financial constraint. Females and males do not differ significantly in the types of finance that they use.Research limitations/implicationsThe online survey had a low response rate.Originality/valueFirst, the paper tests the proposition that gender mediates demand for finance whilst controlling for a wide range of firm, owner and risk variables. Second, the paper tests whether female entrepreneurs are more likely than males to be financially constrained, that is, to have foregone viable investment opportunities due to inadequate access to finance. In doing so, it endeavours to reconcile the financial discrimination and financial constraint literatures. Third, the paper tests whether gender produces its effects in interaction with owners' migration status.
ICSB‐WEC webinar report on women's entrepreneurship
Authors: Brush Candida G. , Duffy Susan , Kelley Donna 
Published: September 2012

PurposeThe purpose of this short report is to provide a summary of the inaugural webinar session of the Women's Enterprise Committee (WEC), International Council for Small Business (ICSB).Design/methodology/approachIn a live webinar from Babson College, Professors Brush, Duffy and Kelley discussed key findings from the Global Entrepreneurship Monitor (GEM) 2010 Women's Report.FindingsAn important finding was that there are over 40 percent more men than women entrepreneurs in all but one of the 59 countries studied. Women entrepreneurs are also more likely than men to engage in entrepreneurship due to necessity.Research limitations/implicationsIt is recognised that further studies are required to determine the reasons behind the differences in male‐female entrepreneurship participation rates globally.Practical implicationsIt would appear that considerable scope exists to develop the entrepreneurial potential of women across the globe.Originality/valueThe GEM Women's Report is the most comprehensive study ever conducted on women's entrepreneurial activity internationally, and the webinar offered researchers an opportunity to engage directly with the report authors.
Boutique hotels: technology, social media and green practices
Authors: Kleinrichert Denise , Ergul Mehmet , Johnson Colin , Uydaci Mert 
Published: September 2012

PurposeThe purpose of this paper is to link consumer use of technology to two very popular themes in the hospitality industry: boutique hotels and environmental responsibility.Design/methodology/approachThe case study focuses on how boutique hotels legitimize their green practices through the use of technology – web sites, social media – to communicate their environmental recognitions to discerning eco‐conscious consumers seeking small lodgings. The authors analyze the type of environmental legitimacy practices used by the boutique hotel segment of the tourism industry, using a variety of international, regional, or trade recognized environmental evaluation assessments to legitimize their boutique hotel green practices. A diverse sample of boutique hotel accommodations in two attractive, but similar international destinations – Istanbul, Turkey and San Francisco, California – are used, through content analysis of hotel web sites.FindingsSan Francisco Bay Area hoteliers, in the majority of instances, used their web sites to illustrate one international standard, LEED certification, for building structure. However, these hoteliers generally reported use of varying regional standards for legitimizing their green practices. Istanbul hoteliers reported on maintaining international standards for legitimizing their green practices, but did not seek specific standards for building structures.Research limitations/implicationsFuture research surveys of specific consumer perceptions of their search and experience would prove valuable in terms of destination selection and experience of environmentally‐conscious boutique hotels. Social media and related web sites utilize consumer self‐reporting, which would add additional insight for future research in this area.Originality/valueThe authors' analysis studies the web promotion of two similar geographic tourism destination boutique hotels' use of international versus regional legitimacy of their environmental practices.
Medical evidence in child sexual assault cases
Authors: Lewis Tiffany , Klettke Bianca 
Published: September 2012

PurposePrevious studies suggest that the presence of medical evidence is rare in child sexual assault (CSA) cases, and if present at all, such evidence is unlikely to identify a specific assailant. This study aims to examine the role medical evidence plays in criminal cases of CSA. Specifically, the prevalence of medical evidence in CSA cases, its impact on decisions to prosecute CSA cases, as well as its effect on conviction rates are examined.Design/methodology/approachA systematic literature review was conducted on the impact of medical evidence in criminal child sexual abuse (CSA) cases.FindingsThe results of the review suggest medical evidence increases the likelihood of prosecution; however the impact of medical evidence on conviction rate is equivocal.Research limitations/implicationsThe implications of these findings for legal and psychological practice, government policy and future areas for academic research are discussed.Originality/valueTo the authors' knowledge, no other review has systematically examined the role of medical evidence on the prosecution and conviction of CSA cases.
Web 2.0: an assessment of social marketing principles
Authors: Allyson Dooley Jennifer , C. Jones Sandra , Iverson Don 
Published: September 2012

Purpose
– The purpose of this paper is to examine the use of social marketing principles in Web 2.0 commercial and social marketing campaigns.

Design/methodology/approach
– A literature review and online search were conducted to document the types of products and behavior change initiatives being marketed on Web 2.0 platforms. Case studies from commercial and social marketing were critically reviewed to determine whether they exhibited one or more of the principles of social marketing.

Findings
– Results demonstrated that social marketers can employ the following social marketing principles to successfully design and implement a Web 2.0 campaign: consumer orientation, behavior change, market segmentation and targeting, mixed methods, exchange and competition.

Originality/value
– The findings present originality and value to social marketers who want to effectively integrate, expand and apply Web 2.0 channels to meet their behavior change goals.
Validation of a cheap and simple nondestructive method for obtaining AFLPs and DNA sequences (mitochondrial and nuclear) in amphibians
Authors: Gallardo C. E. , Correa C. , Morales P. , Sáez P. A. , Pastenes L. , Méndez M. A. 
Published: September 2012

AbstractThe use of nondestructive methods for obtaining DNA from amphibians (e.g. buccal swabs) allows genetic studies to be performed without affecting the survival of the studied individuals. In this study, we compared two methods of nondestructive DNA sampling, buccal swabs and interdigital membrane or toe‐clipping, in several amphibian species of different size: Rhinella spinulosa, R. atacamensis, six species of the genus Telmatobius and Pleurodema thaul. We evaluated the integrity of the DNA extracted by sequencing fragments of mitochondrial and nuclear genes and by generating amplified fragment length polymorphisms markers (AFLPs). In all cases, we obtained an adequate amount of DNA (mean range 55–298 ng/μL). We obtained identical DNA sequences from buccal swab and interdigital membrane/toe‐clip for all individuals. The differences in the coding of AFLP markers between the tissues were similar to those reported for replicas of the same type of sample in similar analyses in other species of amphibians. In conclusion, the use of buccal swabs is a trustworthy and inexpensive method to obtain DNA for mitochondrial and nuclear sequencing and AFLP analyses. Given the types of markers evaluated, buccal swabs may be used for phylogenetic, phylogeographic and population genetic studies, even in small amphibians (<33 mm).