BANTUAN SOSIAL, PERSEPSI TERHADAP BANTUAN, DAN KONFLIK SOSIAL DI MASA PANDEMI COVID-19
Authors: Mahfudhoh Khaeru , Kinseng Rilus A. 
Published: July 2024

ABSTRACTThe economic crisis due to the COVID-19 pandemic has forced the central government from the regional government to issue a number of social assistance to be given to people who provide COVID-19. However, the COVID-19 social assistance gave rise to social problems. The purpose of this study was to analyze the social assistance provided during the COVID-19 pandemic, the community’s response to the COVID-19 social assistance, the correlation between individual characteristics and perceptions of the COVID-19 social assistance, and social conflicts related to the social assistance. The research method used is a quantitative approach (survey) and a qualitative approach (in-depth interviews). The number of research respondents is 30 people obtained through a simple random sample technique. The number of informants is 3 people which is done through a purposive technique. The results of this study reveal that COVID-19 social assistance has helped people who are considered useful, appropriate, and easy. The social conflict that occurred in Klampok Village was a feud between a resident and the leader of the neighborhood unit level, in which the residents assessed that the COVID-19 social assistance was not right on target. The social assistance conflict that occurred in Klampok Village was caused by social jealousy, the limited number of social assistance quotas, invalid data from beneficiaries. This study also shows that there is no correlation between individual characteristics and community perceptions of COVID-19 social assistance.Keywords: conflict, COVID-19 social assistance, individual characteristics, perception. ABSTRAKKrisis ekonomi akibat pandemi COVID-19 membuat pemerintah pusat dan pemerintah daerah mengeluarkan sejumlah bantuan sosial untuk diberikan kepada masyarakat yang terdampak COVID-19. Namun bantuan sosial COVID-19 melahirkan masalah sosial. Tujuan penelitian ini adalah menganalisis bantuan sosial yang diberikan selama pandemi COVID-19, respon masyarakat terhadap bantuan sosial COVID-19, hubungan karakteristik individu dengan persepsi terhadap bantuan sosial COVID-19, dan konflik sosial terkait bantuan sosial tersebut. Metode penelitian yang digunakan yaitu pendekatan kuantitatif (survei) dan pendekatan kualitatif (wawancara mendalam). Jumlah responden penelitian adalah 30 orang yang didapat melalui tenik sampel acak sederhana. Jumlah informan 3 orang yang diambil melalui teknik purposive. Hasil penelitian ini mengungkapkan bahwa bantuan sosial COVID-19 dinilai telah membantu masyarakat karena kebermanfaatan, kesesuaian, serta kemudahannya. Konflik sosial yang terjadi di Desa Klampok ialah perseteruan antara seorang warga dengan pemimpin tingkat RT, di mana warga tersebut menilai bantuan sosial COVID-19 tidak tepat sasaran. Konflik tersebut disebabkan oleh kecemburuan sosial, jumlah kuota bantuan sosial yang terbatas, dan data penerima bantuan yang tidak valid. Penelitian ini juga menunjukkan tidak ada korelasi antara karakteristik individu dengan persepsi masyarakat terhadap bantuan sosial COVID-19Kata kunci: bantuan sosial COVID-19, karakteristik individu, konflik, persepsi.