bluuebunny/crossref_metadata_2025_split huggingface dataset:
The power of “a visible hand” to the building of innovation capabilities
Authors: Shen Xiaobai , J. Naughton Barry 
Published: November 2013

Purpose
– This paper aims to provide an analytical account of the process by which China has developed its complex and infrastructural information and communication technology (ICT) systems over the last three decades, with the result that today it has become a key player in the global ICT sector. This paper discusses the role of the Chinese government in supporting and coordinating large-scale ICT system deployments and implementation, by-passing dilemmas that have beset more laissez-faire economies.

Design/methodology/approach
– This paper is based on two case studies in China: public digital switching systems in the 1990s and 3G mobile standards recently. The former is a typical complex system and the latter exemplifies infrastructural technology. From the tradition of science and technology studies, it incorporates historical approach into a socio-technical discourse of the process and examines the operational practices of the Chinese government in different stages.

Findings
– The paper demonstrates the pivotal role of government in the case of a latecomer country like China in developing and implementing complex and infrastructural ICT systems. While development of such socio-technical systems has presented challenges in many countries, the findings show the transition of socio-technical context in China has provided the best operational platform for the government to perform its roles.

Originality/value
– Most research into innovation capabilities focuses on technological matters, while this paper also addresses the social context, institutional mechanisms and roles for coordinating different resources and players involved. In this way, it raises questions for conventional thinking in the West that market systems can perform the best in innovation.
Handover optimization in business processes via prediction
Authors: Liu Jian , Liu Peng , Liu Sifeng , Ma Yizhong , Yang Wensheng 
Published: November 2013

Purpose
– Process mining provides a new means to improve processes in a variety of application domains. The purpose of this paper is to abstract a process model and then use the discovered models from process mining to make useful optimization via predictions.

Design/methodology/approach
– The paper divides the process model into a combination of “pair-adjacent activities” and “pair-adjacent persons” in the event logs. First, two new handover process models based on adjacency matrix are proposed. Second, by adding the stage, frequency, and time for every activity or person into the matrix, another two new handover prediction process models based on stage adjacency matrix are further proposed. Third, compute the conditional probability from every stage to next stage through the frequency. Finally, use real data to analyze and demonstrate the practicality and effectiveness of the proposed handover optimization process.

Findings
– The process model can be extended with information to predict what will actually happen, how possible to reach the next activity, who will do this activity, and the corresponding probability if there are several people executing the same activity, etc.

Originality/value
– The contribution of this paper is to predict what will actually happen, how possible it is to reach the following activities or persons in the next stage, how soon to reach the following activities or persons by calculating all the possible interval time via different traces, who will do this activity, and the corresponding probability if there are several people executing the same activity, etc.
Social media can help in recovery – but are mental health practitioners up to speed?
Authors: Betton Victoria , Tomlinson Victoria 
Published: November 2013

Purpose
– The purpose of this paper is to raise mental health practitioner awareness of the opportunities and risks afforded by social media in day-to-day practice.

Design/methodology/approach
– The paper provides case studies of people experiencing mental health problems who are using social media as part of their recovery, to live well and to challenge stigma.

Findings
– It was found that, whilst there are risks, many people are using social media for peer support, shared learning and to decrease isolation.

Practical implications
– It is argued that mental health practitioners will increasingly need to have an understanding of social media so they can offer support to people they care for in their online as well as offline lives. As the use of social media expands, this will become increasingly important. Social implications – the paper has implications for practice and policy for both mental health.

Originality/value
– For the first time, the paper pulls together lived experience of social media from people with mental health problems and make recommendations for practitioners. The paper will be valuable to people experiencing mental health problems, practitioners, health and social care organisations and policy makers.
Big White Wall: transforming mental health services through digital technologies
Authors: Christie Sylvia 
Published: November 2013

Purpose
– The purpose of this paper is to explore and present the innovations and service growth of leading UK digital health service bigwhitewall.com, against a backdrop of increasing consumer demand for digital health services.

Design/methodology/approach
– Big White Wall (BWW) is explored as a service that prioritises safety and clinical governance in an arena where many services are not regulated. Its services and their interactions are also detailed, with focus on how growth is directed by users, as BWW's development from a peer support forum to a 24/7, always-staffed service, is traced from 2007 to 2013. Bigwhitewall.com is used as a case study, and the paper explores how the service is responding to both user demand and the challenges and opportunities of digital healthcare.

Findings
– Through the case study, BWW was shown to be addressing both the needs of its users and the challenges of operating in a digital environment.

Research limitations/implications
– As this report is not concerned with theory, and limits itself to one organisation as a case study, it is unlikely that the research will generate more widely applicable theories relating to digital health services more generally.

Practical implications
– Practical implications for digital health services that can be drawn from this paper include recognising the importance of staffing and regulation/clinical governance when many health apps and digital health services available to the consumer are under or unregulated.

Originality/value
– This paper is useful to anyone interested in the field of digital mental health, as it explores some of the possibilities and challenges of this new field.
Remarkable lives – Jane Aldred in conversation with Jerome Carson
Authors: Aldred Jane , Carson Jerome 
Published: November 2013

Purpose
– The purpose of this paper is to provide a profile of Jane Aldred.

Design/methodology/approach
– Jane provides a short biography and is then interviewed by Jerome. Areas covered in the interview include how mental health services can be improved, diversity, recovery academies, the social model, medication and philosophy.

Findings
– Jane has used her own journey of recovery as a basis for developing a course called “Supporting the Recovery Process”. Her work as a Day Service Champion, has given her insight into how services can best promote recovery and the importance of the social model of disability. She is now completing a postgraduate teaching qualification and is involved with a new Recovery Academy.

Originality/value
– Encouraging people to be proactive in their treatment and valuing their accomplishments and strengths are core elements in Jane's approach. People should be treated with kindness and respect with less focus on risk management.
Making a mark on history with the Past in Mind
Authors: Isabel McMillan Jenny 
Published: November 2013

Purpose
– The purpose of this paper is to give an account of the Past in Mind project, an innovative project run by Herefordshire Mind and funded by the Heritage Lottery which explored the relationship between the disciplines of archaeology and mental health recovery. It aimed to use that unexpected connection to offer new perspectives on the interpretation of the past, to combat stigma associated with mental illness, and to support participants’ personal journeys to better mental health.

Design/methodology/approach
– The paper is an account of the development and operation of the project given by the project manager, with other contributions from project participants.

Findings
– The account of the project revealed that there was significant synergy between the processes of archaeology and the mental health recovery. The linkage between archaeology and mental health does had genuine value both for novel exploration of the past, and the exploration of personal understanding linked to mental health recovery.

Originality/value
– The paper is the first account of a partnership project between an archaeology service and mental health recovery project. There is evident potential to learn from the Past in Mind project, and to develop other history/archaeology/mental health recovery collaborative projects of this kind.
Library assessment activities
Authors: M. Passonneau Sarah 
Published: November 2013

Purpose– The balanced scorecard is gaining momentum as an assessment framework for academic libraries in North America. The purpose of this paper is to examine locally designed assessments available on Association of Research Libraries (ARL) members’ web sites and maps the data to the standard ISO 11620 – Library Performance Indicators (PIs), which is a version of the balanced scorecard. The questions are: first, does data from ARL member web sites cluster round certain ISO 11620 PIs? Second, what implications does data clustering have on internal planning and cross-institutional collaborations? Third, will future standards such as ISO 16439 complement the framework and methods in ISO 11620?Design/methodology/approach– Using the quantitative content inventory and qualitative content audit method, this research analyzes ARL members’ locally designed assessment data. The data grouped within a library category, such as collections, is mapped to PIs found in the ISO 11620.Findings– The locally designed assessment data covers a variety of library processes and maps to many ISO 11620 PIs. From this research libraries can develop methods for tying assessment activities into a comprehensive framework like the balanced scorecard. Using ISO 11620 can advance assessment planning. Implementing this standard can lay the foundation for activities that might arise from standards under development such as ISO 16439 – Library Impact Standard.Originality/value– This is the first research to gather, exam, and map ARL members’ assessment data to the framework of the ISO 11620 standard.
Reflections by a gerontologist
Authors: Jamieson Anne 
Published: November 2013

Purpose
– The purpose of this paper is to offer some insight into how an individual enters a career as a gerontologist.

Design/methodology/approach
– The paper is an invited opinion piece and comment based on the author's experience and career choices. It is a brief autobiographical account focused on occupational opportunities and the influence of family commitments.

Findings
– Career choice can often be a mix of opportunity and chance. Having good colleagues and a supportive research community is the secret to success. Retirement for an active professional brings further opportunities to learn new skills and knowledge.

Originality/value
– Personal insights from professionals at the height of their career can help young researchers understand what it means to take opportunities when they arise.
Measuring the impact of executive development at Standard Chartered Bank
Authors: Shammari Anwar , Cormack Jonathan , (Sandy) Pepper Alexander , King Samantha 
Published: November 2013

Purpose
– This exploratory case study evaluates the impact of an executive development program at Standard Chartered Bank, and identifies the contribution of the different program phases to its impact.

Design/methodology/approach
– A holistic evaluation framework was designed, based on a mixed-method research approach. It involves extensive data collection and application of multiple analysis techniques incorporating quantitative, qualitative and blended approaches.

Findings
– The program has a positive impact, with many objectives transforming into outcomes. The core program is the main contributor to outcome delivery. Improvements to the pre and post program phases could increase effectiveness and recommendations have been made to achieve this.

Practical implications
– The findings have direct practical implications for organizations, as they show critical success factors and specific areas for consideration in maximizing leadership program effectiveness.

Originality/value
– The case study uses a holistic evaluation framework to evaluate executive development program impact. This approach enables capturing of the dynamic of transforming objectives into outcomes, and gives a comprehensive view of which areas to enhance.
Aon Hewitt's 2013 trends in global engagement: where do organizations need to focus attention?
Authors: Merry Jenny 
Published: November 2013

Purpose
– The purpose of this paper is to highlight the key trends in the levels and drivers of employee engagement over the past 12 months. It proposes some key steps for HR professionals to take in helping leaders to keep focused on those issues that will make the biggest difference to employee motivation.

Design/methodology/approach
– The paper is based on Aon Hewitt's definition and model of employee engagement and the most recent analysis of trends from its database of more than 7,000 organizations representing 18.6 million employees. A subset of this database is the “Best Employer” group of companies, which includes organizations that have passed thresholds after analysis of employee engagement scores, HR practices, CEO interviews and financial performance.

Findings
– Engaging the right employees in demonstrating the right behaviors remains a critical ingredient for companies looking to raise performance levels in today's challenging economic conditions. Global engagement levels have increased slightly over the past year but four out of ten employees are still not engaged. There are some key areas to focus on in terms of action that have been proven to make a difference in organizations with high levels of engagement.

Originality/value
– HR can play an important role in ensuring that organizations keep focused on those aspects of the work environment that can make the biggest difference to employee engagement and business performance. The function's added value comes through support and guidance with engagement driver areas, such as career development, rewards, recognition and pay, and also in terms of securing return on organizational investment in employee research by making sure engagement is not just seen as the “annual survey”.
Call center offshoring performance management
Authors: Elwan Ibrahim Sherwat , Hanafi Ahmed 
Published: November 2013

Purpose
– This study aims to detect and mitigate opportunistic behavior in call centers through proper performance management and to provide companies considering outsourcing and/or offshoring their call center services with the important performance factors.

Design/methodology/approach
– The study introduces performance management as an important mediating process affecting BPO performance, and presents insights to the performance management of call centers, particularly related to detecting opportunistic behavior. Building from contractual and agency theory, KPI data from two different companies using two different pricing schemes was analyzed. The data represented 107 weeks under each contract type covering specific Service Level Agreement measures.

Findings
– The study indicates the importance of having in place a performance management system to manage BPO, and presents the notion of proxies to detect difficult to measure service level performance targets. The study confirms the existence of opportunistic behavior from the vendor side, and offers a structured method to detect and control for opportunistic behavior.

Research limitations/implications
– The research is limited to the call center outsourcing in the telecom industry. Price per call (PPC) and price per time (PPT) were the only pricing models studied.

Practical implications
– The study supports telecom companies that are interested in outsourcing their call center services with the important factors they need to consider during the outsourcing process, particularly in light of the vendor opportunistic behavior.

Originality/value
– The study contributes to the limited literature on performance management in BPO, and offers a structured method to test for the existence of opportunistic behavior.
Variability and Similarity of Gait as Evaluated by Joint Angles: Implications for Forensic Gait Analysis
Authors: Yang Sylvia X.M. , Larsen Peter K. , Alkjær Tine , Simonsen Erik B. , Lynnerup Niels 
Published: November 2013

AbstractClosed‐circuit television (CCTV) footage is used in criminal investigations to compare perpetrators with suspects. Usually, incomplete gait cycles are collected, making evidential gait analysis challenging. This study aimed to analyze the discriminatory power of joint angles throughout a gait cycle. Six sets from 12 men were collected. For each man, a variability range VR (mean ± 1SD) of a specific joint angle at a specific time point (a gait cycle was 100 time points) was calculated. In turn, each individual was compared with the 11 others, and whenever 1 of these 11 had a value within this individual's VR, it counted as positive. By adding the positives throughout the gait cycle, we created simple bar graphs; tall bars indicated a small discriminatory power, short bars indicated a larger one. The highest discriminatory power was at time points 60–80 in the gait cycle. We show how our data can assess gait data from an actual case.
The Effects of Sharp‐Force Thoracic Trauma on the Rate and Pattern of Decomposition
Authors: Smith Ashley C. 
Published: November 2013

AbstractGiven the multiple factors that may alter the rate of decomposition, one of the more difficult tasks that anthropologists and pathologists face is determining of the postmortem interval (PMI). While trauma has been widely accepted as being among those factors, recent published studies have contradicted this premise. However, major issues exist with these studies. Consequently, this study was designed to simulate a more realistic setting in an effort to settle this discrepancy in the literature. This study utilized eight porcine remains; three of which received incised wounds penetrating the thoracic cavity, three others received nonpenetrating wounds, and two were designated nontrauma controls. Measurements included evaluating the total body score (TBS) on temporal and accumulated degree days (ADD). Using a two‐way repeated measures ANOVA, the results of this study found that while trauma does have an influence in the pattern of decomposition, it does not influence the rate of decomposition.
A new species of Eupogoniopsis and new record of Eupromus ruber (Dalman) (Coleoptera: Cerambycidae) from South Korea
Authors: Lim Jongok , Lim Jong‐Su , Lee Bong‐Woo 
Published: November 2013

AbstractEupogoniopsis granulatus sp. nov., hosted on Broussonetia papyrifera (L.) L'Her. ex Vent. (Moraceae) is described based on a large number of specimens and the spotted scarlet longhorn beetle, Eupromus ruber (Dalman, 1817) is recorded from South Korea for the first time. Descriptions of the two species are provided with diagnostic illustrations including male genitalia for each species. A key to world species of Eupogoniopsis is also presented.
Fine structure of the CNS ganglia in the geometric spider Nephila clavata (Araneae: Nephilidae)
Authors: Park Yong‐Ki , Kim Hyo‐Jeong , Kim Hoon , Moon Myung‐Jin 
Published: November 2013

AbstractAs web spiders usually hang with their head downward, geometrical differences in body position could affect the organization of their central nervous system (CNS). Nevertheless, most of our knowledge of spider's CNS is dependent on what has been revealed from wandering spiders. To fill the gap, we describe here the fine structural organization of the ganglionic neurons and nerves in the geometric orb web spider Nephila clavata. Nerve cells in the supraesophageal ganglion in N. clavata are packed in the frontal, dorsal and lateral regions, but the nerve cells of the subesophageal mass are only restricted to the ventral and ventrolateral regions. High resolution transmission electron microscopy (TEM) reveals the fine structural details of the neuroglial cells and the neuronal cells which have a conspicuous Golgi apparatus, rough ER, free ribosomes and well‐developed mitochondria. Comparing fine structural characteristics of the CNS ganglia with those of wandering spiders in most respects, it has been revealed that the geometrical difference may affects to the arrangement of receptors in the central body known as an important association center for web building behavior. In particular, remarkable differences can be detected in the protocerebral area by the extraordinary development of the central body including absence of the globuli and associated mushroom bodies.
Effect of pH and Pepsin Limited Hydrolysis on the Structure and Functional Properties of Soybean Protein Hydrolysates
Authors: Cui Chun , Zhao Mouming , Yuan Boen , Zhang Yuanhong , Ren Jiaoyan 
Published: November 2013

AbstractEffects of limited enzymatic hydrolysis with pepsin on the functional properties and structure characteristics of soybean proteins were investigated. Hydrolysates with different incubation time (10 to 900 min) were prepared. Results showed that SPI hydrolyzed for 60 min exhibited the best emulsibility and the ability of resisting freezing/thawing. Sodium dodecyl sulfate–polyacrylamide gel electrophoresis proved that pepsin can degrade glycinin but had little effect on the α’ subunit of β‐conglycinin. The structure unfolding reached the largest extent after incubation for 60 min and the soluble and flexible aggregates were formed. After 120 min, glycinin was degraded totally and β‐conglycinin formed insoluble aggregates. Moreover, 2 methods were applied for the deactivation of pepsin to obtain final hydrolysates at pH 2.0 and 7.0, respectively. The structure analysis revealed that the unfolding extent and structure characteristic were different in these 2 conditions. When adjusting the pH value from 2.0 to 7.0, the unfolding protein molecular would reaggregate again at pH 7.0 due to the charge neutralization, and the hydrodynamic diameter and λmax absorbance decreased compared to pH 2.0. Moreover, some of the insoluble aggregates formed at pH 2.0 became soluble at pH 7.0, because of the salt‐in phenomenon.