bluuebunny/crossref_metadata_2025_split huggingface dataset:
مقارنة بين مصطلحي المنطق الضبابي ونظرية الاحتمالات
Authors: ا.م .د. هيفاء طه عبد  , ا.م.اسيل عبد الرزاق رشيد  
Published: June 2024

المنطق الضبابي ونظرية والاحتمال كلاهما طريقتان للتعامل مع عدم اليقين، لكنهما يتعاملان مع المشكلة بطرائق مختلفة. ان الاحتمال هو مفهوم رياضي يعين قيمة عددية لاحتمال وقوع حدث ما حيث تتراوح قيمة الاحتمال دائمًا من 0 إلى 1، وهذا يعني ان القيمة (0) تعني أن الحدث مستحيل, والقيمة (1) تعني أن الحدث مؤكد, ومن ناحية أخرى، فإن المنطق الضبابي هو نظام يتعامل مع معلومات غير مؤكدة أو غامضة من خلال تخصيص دوال انتماء مختلفة للمجموعة الضبابية, والتي يعبر عنها بقيم مستمرة تقع ضمن الفترة [1,0]، لكنها لا تمثل بالضرورة احتمال وقوع حدث ما.
في المنطق الضبابي لا تكون الافتراضات صحيحة أو خاطئة فحسب، بل يمكن أن تكون صحيحة جزئيًا أو خاطئة جزئيًا, وعلى سبيل المثال، قد يكون اقتراح "الجو حار بالخارج" صحيحًا إلى حد ما، اعتمادًا على درجة الحرارة, ويسمح المنطق الضبابي بهذا النوع من الحقيقة الجزئية.
PERAN RECEPTIONIST DALAM MEMBERIKAN PELAYANAN PRIMA KEPADA PELANGGAN DI HOTEL FONTANA JAKARTA SELATAN
Authors: Ferlinda Ferlinda 
Published: June 2024

ABSTRAK Penulisan ini tentang peran receptionist dalam memberikan pelayanan prima kepada pelanggan di Hotel Fontana Jakarta Selatan. Tujuan dari laporan akhir ini adalah untuk mengetahui cara menyelesaikan keluhan pelanggan terhadap pelayanan receptionist serta kendala yang dihadapi receptionist dalam memberikan pelayanan prima di Hotel Fontana Jakarta Selatan. Wawancara, observasi dan riset keputusan digunakan dalam laporan ini sebagai metode penulisan Tugas Akhir. Berdasarkan data, ada beberapa kendala yang dihadapi receptionist, yaitu masih minimnya pengetahuan karyawan receptionist terhadap cara memberikan pelayanan kepada pelanggan , dan adanya komunikasi yang kurang baik antar divisi yang berhubungan langsung dengan bagian receptionist dalam hal memberikan pelayanan kepada pelanggan. Penulis menyarankan bahwa receptionist sebaiknya diberikan pelatihan secara berkala, manajemen menambahkan perlengkapan kerja yang dibutuhkan oleh receptionist dan diadakan team building untuk memperkuat kerja sama antar divisi agar tidak terjadi miss communication dalam penyampaian informasi. Kata-kata Kunci: Peran, Receptionist, pelayanan Prima, dan Pelanggan. THE ROLE OF THE RECECEPTIONIST IN PROVIDING EXCELLENT SERVICE TO CUSTOMER AT FONTANA HOTEL JAKARTA SELATAN ABSTRACT This writing is about the role of the Receptionist in providing excellent service to customer at the Fontana Hotel, South Jakarta. The purpose of this final report is to find out how to resolve customer complaints against receptionist services and the obstacles faced by receptionists in providing excellent service at Fontana Hotel, South Jakarta. Interviews, observationand literature research are used in this report as a method for writing the final project. Based on the data, there are several obstacles faced by receptionists, namely the lack of knowledge of receptionist employees on how to provide excellent service to customers, lack of receptionist employees on how to provide excellent service to customer, lack of adequate and more modern supporting facilities to assist receptionists in providing service to customers, and poor communication between divisions that are directly related to the receptionist in terms of providing service to customers. The author suggests that receptionists should be given regular training , management add work equipment needed by receptionists and hold a team building to strengthen cooperation between divisions so that there is on miss communication in delivering information. Keywords: Role, Receptionist, Service Excellence, and Costumers
PERAN TELEMARKETING ASURANSI DALAM MEMBERIKAN PELAYANAN PRIMA KEPADA NASABAH DI PT SUN LIFE FINANCIAL JAKARTA
Authors: Rahmayanti Rahmayanti , Maryani Nosi , Harjoyo Harjoyo 
Published: June 2024

ABSTRAK Penulisan ini tentang peran telemarketing asuransi dalam memberikan pelayanan prima kepada nasabah di PT Sun Life Financial Jakarta. Tujuan tugas akhir ini adalah untuk mengetahui penerapan pelayanan prima pada PT Sun Life Financial dan mengetahui apa saja hambatan dalam penerapan pelayanan prima PT Sun Life Financial, metode yang digunakan melalui metode observasi yaitu melakukan pengamatan langsung pada PT Sun Life Financial dan studi kepustakaan dengan membaca beberapa buku, literatur, jurnal dan artikel. Berdasarkan data, hambatan yang sering dihadapi telemarketing dalam melayani nasabah melalui telepon pada PT Sun Life Financial Jakarta terdiri dari lima faktor yaitu, faktor alat, faktor pemakaian, faktor Bahasa, faktor waktu, dan faktor produk atau layanan. Penulis memiliki saran yang dapat dijadikan masukan bagi PT Sun Life Financial Jakarta demi terciptanya perusahaan dengan pelayanan terbaik sesuai harapan nasabah, adapun saran tersebut adalah Pihak perusahaan perlu mengadakan traning atau seminar bagi telemarketing, agar telemarketing dapat menguasai dan memahami product knowledge dan melakukan pelayanan terbaik bagi nasabah. Kata Kunci: Telemarketing dan pelayanan prima THE ROLE OF INSURANCE TELEMARKETING IN PROVIDING EXCELLENT SERVICE TO CUSTOMERS AT PT SUN LIFE FINANCIAL JAKARTA ABSTRACT This writing is about the role of insurance telemarketing in providing excellent service to customers at PT Sun Life Financial Jakarta. The purpose of this final project is to find out the implementation of excellent service at PT Sun Life Financial and find out what are the obstacles in implementing excellent service at PT Sun Life Financial, the method used is through the observation method, namely direct observations at PT Sun Life Financial and literature study by reading some books, literature, journals and articles. Based on the data, the obstacles that are often faced by telemarketing in serving customers by telephone at PT Sun Life Financial Jakarta consist of five factors, namely, the tool factor, the usage factor, the language factor, the time factor, and the product or service factor. The author has suggestions that can be used as input for PT Sun Life Financial Jakarta for the sake of creating a company with the best service according to customer expectations, while the suggestion is that the company needs to hold a training or seminar for telemarketing, so that telemarketing can master and understand product knowledge and provide the best service for customer. Keywords: Telemarketing and excellent service
Exploring characteristics of preoccupation and failure to adapt among patients suffering from adjustment disorder: A qualitative study
Authors: Vancappel Alexis , Chkili Rania , Eberle David J. , Maercker Andreas , El-Hage Wissam , Bachem Rahel 
Published: June 2024

Background
Adjustment Disorder (AjD) is a frequent diagnosis in psychological and psychiatric consultations. Recently, the ICD-11 has introduced preoccupation and failure to adapt as core symptoms of AjD. However, empirical research that explores the various possible manifestations of preoccupation and failure to adapt in AjD patients is sparse. Therefore, the study aimed to explore patients’ experiences of the core symptoms of AjD in a qualitative study.

Method
We recruited 16 patients suffering from ICD-11 AjD who filled in self-report questionnaires to assess sociodemographic information, adjustment disorder symptoms, anxiety and depression. Then, they participated in a semi-structured interview with a trained psychologist to explore the determinants and characteristics of their preoccupation and failure to adapt symptoms. Thematic analysis was applied to analyze the responses.

Results
Six themes were identified in our analysis 1) Preoccupation triggers, 2) Preoccupations and negative emotions, 3) Strategies to stop preoccupation, 4) Consequences of preoccupation, 5) Manifestation of difficulties/failure to adapt and 6) Strategies to address difficulties/failure to adapt.

Conclusion
We found partial congruence between our data and previous conceptualizations of AjD. Preoccupations seem to be time-consuming, center around stressors and their consequences, and be associated with negative emotions. Some preoccupations reported by the patients could also be labeled as ruminations or worries. The failure to adapt symptoms seemed to be broader than the exemplary symptoms highlighted in current measures of AjD.
YouTube in the Eyes of Pre-Service Teachers: Technology Acceptance Model (TAM)
Authors: Andriyanto Deo Kharisma , Rohmah Zuliati 
Published: June 2024

Abstract: This study investigates the perceptions and challenges faced by pre-service teachers when integrating YouTube as an instructional tool for secondary-level students. The present study employed the Technology Acceptance Model (TAM) as a theoretical framework and involved a sample of 138 participants who were pre-service English instructors specializing in the field of English as a Foreign Language (EFL). In order to establish the validity and reliability of our measurement model, we employed a comprehensive quantitative approach, resulting in the development of a reliable scale of 15 items. The analysis of the data was based on eight hypotheses that revolved around crucial variables, including perceived ease of use (PEU), perceived usefulness (PU), attitudes (AT), facilitating condition (FC), and behavioral intention (BI). The results demonstrated statistically significant correlations among the variables that were examined. Notably, FC was significantly predicted by PU, while FC substantially predicted PEU. PEU, in turn, influenced PU and played a pivotal role in shaping AT and BI. Furthermore, PU served as a predictor for AT and BI, and AT played a crucial role in predicting BI. The analysis of the path coefficient indicates that the correlation between FC and PEU shows the highest degree. The correlation between AT and BI has the weakest degree of strength compared to other hypotheses.

Abstrak: Kajian ini meneroka persepsi dan cabaran yang dihadapi oleh guru pra-perkhidmatan apabila mengintegrasikan YouTube sebagai alat pengajaran untuk pelajar peringkat menengah. Kajian ini menggunakan Model Penerimaan Teknologi (TAM) sebagai kerangka teori dan melibatkan sampel seramai 138 peserta yang merupakan pengajar Bahasa Inggeris pra perkhidmatan yang mengkhusus dalam bidang Bahasa Inggeris sebagai Bahasa Asing (EFL). Untuk mewujudkan kesahan dan kebolehpercayaan model pengukuran kami, kami menggunakan pendekatan kuantitatif yang komprehensif, dengan menghasilkan pembangunan skala yang boleh dipercayai sebanyak 15 item. Analisis data adalah berdasarkan lapan hipotesis yang berkisar pada pembolehubah penting, termasuk persepsi kemudahan penggunaan (PEU), persepsi kegunaan (PU), sikap (AT), keadaan pemudahcara (FC), dan niat tingkah laku (BI). Keputusan menunjukkan korelasi yang signifikan secara statistik antara pembolehubah yang telah diperiksa. Terutamanya FC telah diramalkan dengan ketara oleh PU, manakala FC dengan ketara meramalkan PEU. PEU pula mempengaruhi PU dan memainkan peranan penting dalam membentuk AT dan BI. Tambahan pula, PU berfungsi sebagai peramal untuk AT dan BI, dan AT memainkan peranan penting dalam meramalkan BI. Analisis path coeficient menunjukkan bahawa korelasi antara FC dan PEU menunjukkan darjah tertinggi. Korelasi antara AT dan BI mempunyai tahap kekuatan yang paling lemah berbanding yang lain.
Ethnicity versus National Language: A Study in Malaysian Universities Setting
Authors: Mohd Tohar Siti Nor Azhani , Adlina Ab Halim  , Siti Nor Baya Mat Yacob  
Published: June 2024

Abstract: The national language is an assimilation instrument for fostering racial unity in a multi-ethnic society. Nonetheless, ethnocentrism always plays a crucial role in upholding the national language across ethnic groups in Malaysia. A study in Malaysian higher education institutions (HEI) was conducted on 407 undergraduate students from Universiti Malaya (UM), Universiti Putra Malaysia (UPM), Universiti Selangor (UNISEL), and Multimedia University (MMU) using stratified random sampling to determine the differences in upholding the national language based on ethnic groups through three key dimensions, namely, i) fluency in speaking in the national language, ii) recognition of the importance of the national language, and iii) sophistication in the use of the national language. The results showed that there were significant differences in the upholding of the national language among the various ethnic groups. It was found that the Chinese students do not uphold the national language as much as the Malay and Indian students. This indicates that ethnicity plays a major role in determining the future of upholding the national language as the language of Malaysia. As Malaysian citizenship, ethnocentrism toward language should be managed to ensure assimilation of a multi-ethnic society through the most important medium, the Malay language as the national language of Malaysia.

Abstrak: Bahasa kebangsaan merupakan instrumen asimilasi dalam memupuk perpaduan kaum dalam kalangan masyarakat multi etnik. Walau bagaimanapun, etnosentrisme menjadi faktor penting yang sering dimainkan dalam isu memartabatkan bahasa kebangsaan oleh kumpulan etnik di Malaysia. Satu kajian di institusi pendidikan tinggi (IPT) telah dilaksanakan ke atas 407 mahasiswa sarjana muda dari Universiti Malaya (UM), Universiti Putra Malaysia (UPM), Universiti Selangor (UNISEL) dan Universiti Multimedia (MMU) menggunakan pensampelan rawak berstrata untuk menentukan perbezaan dalam pemartabatan bahasa kebangsaan berdasarkan kumpulan etnik melalui tiga dimensi utama, iaitu i) kefasihan dalam bertutur bahasa kebangsaan, ii) pengiktirafan berkenaan kepentingan bahasa kebangsaan, dan iii) kecanggihan dalam menggunakan bahasa kebangsaan. Dapatan menunjukkan bahawa terdapat perbezaan yang signifikan dalam memartabatkan bahasa kebangsaan dalam kalangan etnik pelbagai. Dapatan mendapati bahawa mahasiswa Cina kurang memartabatkan bahasa kebangsaan berbanding mahasiswa Melayu dan India. Ini menunjukkan bahawa etnisiti memainkan peranan penting dalam menentukan masa depan pemartabatan bahasa kebangsaan sebagai bahasa yang menjadi tanda kesetiaan terhadap Malaysia. Sebagai warganegara Malaysia, etnosentrisme terhadap bahasa perlu dihindari bagi memastikan asimilasi masyarakat pelbagai etnik berlaku melalui medium paling penting, iaitu Bahasa Melayu selaku bahasa kebangsaan Malaysia.
A Evolução Recente da Inteligência Artificial
Authors: Zeetano Chahad José Paulo , Licciardi Issa Tuffy 
Published: June 2024

Este texto traz uma resenha bibliográfica das implicações trabalhistas, sociais e regulatórias da evolução recente da Inteligência Artificial (IA). Historicamente ela deve ser entendida como uma sequência do longo processo de automatização das atividades produtivas, desde as primeiras revoluções industriais, representando o novo símbolo da fronteira computacional da humanidade. A diferença com outras tecnologias se dá pela proximidade com a inteligência humana, elevando os riscos de efeitos adversos e impactos incertos onde for introduzida. Diferentemente de outros processos tecnológicos, sua inserção nas mais diversas atividades e áreas do conhecimento se dá de modo veloz e abrangente. Compreender seu alcance é uma tarefa complexa e impossível devido à sua grandeza. Assim, foram selecionados alguns entre os tópicos recentes mais icônicos da IA, a saber aspectos históricos do seu desenvolvimento; seus impactos no mercado de trabalho (desemprego, Job Match e novas habilidades requeridas dos trabalhadores); suas consequências sociais (desigualdade de renda e inclusão social) e as formas conhecidas de controlar seus impactos adversos (Estado, organizações sindicais e diálogo social). A síntese conclusiva geral é que, no atual estágio de conhecimento, o avanço da IA, embora represente um avanço para a humanidade no longo prazo, revela, entretanto, resultados que ainda são ambíguos para a sociedade no curto prazo, seja em termos de custos e/ou de benefícios. Esta constatação não nos permite afirmar, com certeza, quais as reais mudanças que esta tecnologia tem causado na economia e na sociedade.
Palavras-chave: Inteligência Artificial. Automação. Implicações trabalhistas.
The Epstein-Barr Virus (EBV) DNA Test as a Predictor of The Course of Nasopharyngeal Cancer
Authors: Maharani Putri , Kodrat Henry 
Published: June 2024

Background: Nasopharyngeal cancer (NPC) incidence has been largely found in Southern China and Southeast Asia and was associated with Epstein-Barr Virus (EBV). Some advanced-stage NPC may still rise to local recurrence or distant metastasis and higher plasma EBV DNA was still found in locally advanced nasopharyngeal cancer (LA-NPC) at 1 month or even 3 years after completing radiotherapy (RT). Even though EBV DNA has not been widely used in clinical practice, it could be an important value for determining treatment outcomes and risk of disease relapse.Methods: This review article gathered studies from the PubMed database from 2021 to 2022. Using various searching terms 434 articles were found and were narrowed down to 7 according to the inclusion criteria. The individual review was made for each article and endpoints such as overall survival (OS), progression-free survival (PFS), distant metastasis-free survival (DMFS), disease-free survival (DFS), and local recurrence-free survival (LRFS) were drawn.Results: Overall subjects for these studies ranged up to 2,354 LA-NPC patients (median of 1,073 subjects). All studies observed the pre-treatment and post-treatment EBV DNA and only two studies observed post-neoadjuvant chemotherapy (post-NAc). EBV DNA currently is the most reliable biomarker available for clinical purposes and its versatility can be useful, especially to value prognosis and to determine the course of treatment.Conclusions: Apart from survival outcomes, pre-treatment EBV DNA is considered good for predicting the overall prognosis. Meanwhile, post-induction chemotherapy (post-IC) or post-NAc EBV DNA is suitable for adjuvant therapy indicators, especially in LA-NPC. Even though the cut-off value for the tests was still varied across laboratories (ranging from 1,500 to 4,000), post-NAc and post-treatment might have some benefit to help predict any locoregional recurrence and distant metastasis, considering pre-treatment will not change the therapeutic course completely.
Nano-hydroxyapatite-assisted enzyme-induced carbonate precipitation enhances Pb-contaminated aqueous solution and loess remediation
Authors: Bian Zhao-Wei , Cheng Wen-Chieh , Xie Yi-Xin , Rahman Md Mizanur , He Wenjie 
Published: June 2024

Intensive agricultural activities could cause lead (Pb) bioaccumulation, threatening human health. Although the enzyme-induced carbonate precipitation (EICP) technology has been applied to tackle the aforesaid problem, the urease may denature or even lose its activity when subjected to a significant Pb2+ toxicity effect. To this end, the nano-hydroxyapatite (nHAP)-assisted EICP was proposed to reduce the mobility of Pb2+. Results indicated that a below 30% immobilization efficiency at 60 mM Pb2+ was attained under EICP. nHAP adsorbed the majority of Pb2+, preventing Pb2+ attachment to urease. Further, hydroxylphosphohedyphane or hydroxylpyromorphite was formed at 60 mM Pb2+, followed by the formation of cerussite, allowing hydroxylphosphohedyphane or hydroxylpyromorphite to be wrapped by cerussite. By contrast, carbonate-bearing hydroxylpyromorphite of higher stability (Pb10(PO4)6CO3) was developed at 20 mM Pb2+ as CO32− substituted the hydroxyl group in hydroxylpyromorphite. Moreover, nHAP helped EICP to form nucleated minerals. As a result, the EICP-nHAP technology raised the immobilization efficiency at 60 mM Pb2+ up to 70%. The findings highlight the potential of applying the EICP-nHAP technology to Pb-containing water bodies remediation.
Identification of immune-related genes and small-molecule drugs in hypertension-induced left ventricular hypertrophy based on machine learning algorithms and molecular docking
Authors: Zhou Mingxuan , Li Tiegang , Lv Silin , Gan Wenqiang , Zhang Fang , Che Yuexia , Yang Liu , Hou Yufang , Yan Zheng , Zeng Zifan , Zhao Wenyi , Yang Min 
Published: June 2024

BackgroundLeft ventricular hypertrophy (LVH) is a common consequence of hypertension and can lead to heart failure. The immune response plays an important role in hypertensive LVH; however, there is no comprehensive method to investigate the mechanistic relationships between immune response and hypertensive LVH or to find novel therapeutic targets. This study aimed to screen hub immune-related genes involved in hypertensive LVH as well as to explore immune target-based therapeutic drugs.Materials and methodsRNA-sequencing data from a mouse model generated by angiotensin II infusion were subjected to weighted gene co-expression network analysis (WGCNA) to identify core expression modules. Machine learning algorithms were applied to screen immune-related LVH characteristic genes. Heart structures were evaluated by echocardiography and cardiac magnetic resonance imaging (CMRI). Validation of hub genes was conducted by RT-qPCR and western blot. Using the Connectivity Map database and molecular docking, potential small-molecule drugs were explored.ResultsA total of 1215 differentially expressed genes were obtained, most of which were significantly enriched in immunoregulation and collagen synthesis. WGCNA and multiple machine learning strategies uncovered six hub immune-related genes (Ankrd1, Birc5, Nuf2, C1qtnf6, Fcgr3, and Cdca3) that may accurately predict hypertensive LVH diagnosis. Immune analysis revealed that fibroblasts and macrophages were closely correlated with hypertensive LVH, and hub gene expression was significantly associated with these immune cells. A regulatory network of transcription factor-mRNA and a ceRNA network of miRNA-lncRNA was established. Notably, six hub immune-related genes were significantly increased in the hypertensive LVH model, which were positively linked to left ventricle wall thickness. Finally, 12 small-molecule compounds with the potential to reverse the high expression of hub genes were ruled out as potential therapeutic agents for hypertensive LVH.ConclusionThis study identified and validated six hub immune-related genes that may play essential roles in hypertensive LVH, providing new insights into the potential pathogenesis of cardiac remodeling and novel targets for medical interventions.