bluuebunny/crossref_metadata_2025_split huggingface dataset:
Psychological supervision and consultation for nurses in a Learning Disability Forensic Service
Authors: Whitton Clare , Collinson Rachel , Adams Thomas 
Published: November 2013

Purpose
– The purpose of this paper is to conduct a preliminary evaluation of psychological-based supervision and consultation provided by a clinical psychologist to nursing staff working in a low-secure Learning Disability Forensic Service.

Design/methodology/approach
– A questionnaire was completed by 22 staff members, to gather information about their experiences of receiving this service and its impact on the motivation, stress and the care they provide for patients within the service.

Findings
– The most common reasons for staff to attend were to discuss patient issues (n=10), needing space to reflect (n=10) and wanting to discuss service issues (n=9). Staff found these sessions to be supportive (n=13), useful (n=11), helpful (n=11) and informative (n=11). A majority of staff reported an increase in positive interactions (60 per cent, n=9) and in motivation (60 per cent, n=9) and a reduction in stress (43.7 per cent, n=7). Of staff answering the question 87.5 per cent (n=16) would recommend these sessions to others.

Practical implications
– The findings suggest that staff benefitted from having this opportunity to discuss patient and service issues and that this had a positive impact on their role and the care they provide.

Originality/value
– Therefore, the paper suggests that by offering psychological supervision and consultation will provide support to nurses working in Learning Disability Forensic Service, increase motivation and reduce stress. These findings could also be used by management in service development, for example to reduce staff sickness and subsequently reduce costs within the service.
Organizational justice and innovation in the workplace: the case of the UAE
Authors: Suliman Abubakr 
Published: November 2013

Purpose– The purpose of this paper to aim at exploring the links between employees’ perceptions of distributive, procedural and interactional justice on one hand and innovation climate and readiness to innovate on the other hand. The role of innovation climate in predicting readiness to innovate is also examined. Further, the study attempts to test the mediating role of innovation climate in justice-readiness to innovate relationship.Design/methodology/approach– This paper aims at exploring the links between employees’ perceptions of distributive, procedural and interactional justice on one hand and innovation climate and readiness to innovate on the other hand. The role of innovation climate in predicting readiness to innovate is also examined. Further, the study attempts to test the mediating role of innovation climate in justice-readiness to innovate relationship.Findings– The findings revealed that perception of justice played a key role in employees’ perception of innovation climate. Innovation climate was found to be positively and significantly related to readiness to innovate. Employees’ readiness to try new ways of doing things and question the existing habits of the work tended to show significant and positive relationship to organizational justice. Innovation climate played a significant yet a partial role in mediating the link between justice and readiness to innovate.Research limitations/implications– The sample represented only governmental sector and only one emirate of the UAE's seven emirates. The implications of the findings for researchers together with some future guidelines are discussed in the paper.Practical implications– The paper provides practitioners with some advice about understanding and managing justice and innovation.Originality/value– The paper is the first study in the UAE and the Middle East that examines the links between justice, innovation climate and readiness to innovate.
FINRA gives member firms a thumbs up on suitability rule compliance
Authors: Nathan Daniel , Ignat Ana-Maria 
Published: November 2013

Purpose
– The purpose of this paper is to interpret Financial Industry Regulatory Authority (FINRA) Regulatory Notice 13-31, which provides practical advice to member firms about how FINRA will be examining for compliance with the rule, some findings about failures to comply and a set of best practices for compliance.

Design/methodology/approach
– The paper explains the three suitability obligations set forth in Rule 2111, the mechanics of FINRA's suitability examinations, overall findings from FINRA's recent suitability examinations, and some measures and practices FINRA has highlighted that could bolster a firm's suitability-focused supervisory and compliance procedures.

Findings
– The Notice provides a wealth of information on the types of approaches, systems, procedures and practices that member firms have been using and that FINRA has determined to be most effective in ensuring compliance with the suitability rule.

Practical implications
– Although other ways to comply with the rule certainly exist, member firms should review the Notice and consider incorporating the practices discussed or practices likely to achieve similar outcomes.

Originality/value
– The paper provides practical guidance from experienced financial services lawyers.
Ready or not: lost securityholders, uncashed checks and dormant accounts
Authors: Smith Holly 
Published: November 2013

Purpose
– This paper aims to summarize the new rules requiring broker-dealers with customer accounts to search for lost securityholders.

Design/methodology/approach
– The paper explains the requirement under SEC Rule 17Ad-17, beginning January 23, 2014, for any broker-dealer with customer security accounts to conduct database searches if the broker-dealer receives returned undeliverable correspondence from a securityholder; explains the requirement for any paying agent (including issuers, transfer agents, brokers, dealers, investments advisers, trustees, custodians, etc.) to send written notice to any securityholder to whom the paying agent has sent a check when the check has been uncashed for a period of 180 days.

Findings
– The new rules will impact more than a thousand entities in the US.

Originality/value
– The paper provides a practical explanation by experienced financial services lawyers.
Extraversion as a stimulus for user-generated content
Authors: Pagani Margherita , E. Goldsmith Ronald , F. Hofacker Charles 
Published: November 2013

Purpose– User-generated content comprises an important asset for many web sites. The purpose of this study is to show how extraversion, a basic dimension of human personality, is positively related to this activity, both directly and through its impact on social identity expressiveness.Design/methodology/approach– The data come from an online survey of 1,308 online users who actively contribute content to social media.Findings– The results support hypotheses that extraversion and social identity expressiveness are positively related to active use of social media web sites, and that extraversion is related to active use both directly and indirectly through social identity expressiveness.Research limitations/implications– The findings are limited to the selection of social media to which the participants belong and provide only a partial picture of the motives behind active use of such web sites. Despite the limitations, the findings do identity two active user motivations.Practical implications– An understanding of the psychology underlying active social media use can aid managers in developing marketing strategies to encourage such use. Strategies that emphasize one's ability to express oneself freely should enhance active use, especially for the more extraverted active users.Originality/value– This is the first study to combine both extraversion with social identity expressiveness to partially explain active use of social media, thus enhancing the understanding of the motivations for active use of social media.
Adapting a learning tool for specialized nursing
Authors: L. Nygård Kathrine , I. Mørch Anders , Moen Anne 
Published: November 2013

Purpose
– Nursing has for a long time used a variety of technological tools to improve and support patient care. Tool use changes knowledge processes, offering opportunities to explore processes of specialization in this field. The purpose of this paper is to report from a collaborative process to achieve shared meaning potential while adapting a generic learning tool to meet learning needs of specialized nursing. A complex chain of actions, interactions and negotiations during the adaptation process is disentangled. The paper draws from the theoretical construct known as trajectories of participation.

Design/methodology/approach
– The method employed in data analysis is interaction analysis, allowing detailed studies of the actions represented in the participants' intersecting trajectories.

Findings
– The analysis shows how project members seek to combine different modes of knowledge when they sort out and establish shared meaning potential. Typically the negotiations start with a concrete problem arising from the current practice's use of tools. The participants clarify and specify a shared object of activity by mobilizing three different modes of knowledge (practical, diagnostic and technical). During this process, the participants' trajectories converge toward consensus. This consensus is a process of constructing and reconstructing tools and practices and an interdependency of tools and practices that is “materialized” in the adapted learning tool.

Originality/value
– This analysis shows the importance of taking account of processes in the concrete settings when developing new tools for change in specialist nursing. Different trajectories of participation that intersected in the planning activities give insight into how knowledge is mobilized when tools and practices co-evolve on an interactional level.
Performance evaluation with fuzzy VIKOR and AHP method based on customer satisfaction in Turkish banking sector
Authors: Dincer Hasan , Hacioglu Umit 
Published: November 2013

Purpose
– Firms operating in the service sector must have a dynamic structure to be competitive in a volatile business environment. The dynamic structure brings skilled employees and talented managers together to create effective strategies for global competition. In traditional retail service companies, the majority of the staff interacts intensively with the clients and engaged in advanced facilities. The purpose of this research is to evaluate the performance results of the banks in Turkey based on the level of customer service and satisfaction within an interdisciplinary frame.

Design/methodology/approach
– The fuzzy VIKOR and AHP method has been applied to analyse the performance levels of Turkish banks registered in Borsa Istanbul. In order to obtain the dynamics of data, the customer satisfaction competencies have been identified as the reference points for experts.

Findings
– The empirical results confirm that the performance results of the banks vary based on customer satisfaction level and ownership types. The fundamental conclusion clarifies the facilities of the state-owned banks are suitable for meeting customer expectations, private bank's performance level is higher than foreign banks, foreign banks have the weakest performance results based on customer satisfaction level with a negative financial outcomes in local countries and finally, state-owned banks with their strong assets serve the customers in expected manner.

Originality/value
– Generating sales revenue based on effective customer services and quality improvement requires prompt response to changing competitive conditions and customer demands. Effective customer service in performance evaluation process has a strategic role in adopting competitive strategies. The originality of the study is to evaluate the performance results of the customer satisfaction using the hybrid approach under the fuzzy environment.
Do “complex needs” need “complex needs services”? (Part 2)
Authors: Johnson Robin 
Published: November 2013

Purpose
– The purpose of this paper is to conclude a two-part review of past and current approaches to meeting the more “complex” needs of individuals in the UK context. It explores the dilemmas of commissioning, the development of personalisation approaches in funding or care planning mechanisms, the need to address power relations and lessons from the introduction of the role of a “lead professional” in the Care Programme Approach (CPA), concluding with the development of more systemic approaches at locality level.

Design/methodology/approach
– This, being the second of two papers, extends the historical narrative approach of Part 1 to the analysis of the term “complex needs” and its role in contemporary service delivery.

Findings
– The first responsibility of services has been to find ways to engage these more “at risk” individuals and their needs more effectively; and innovation and guidance on this is valuable. But the paper also needs to address the nature of the net itself, that lets so many through. Reliance on individuating mechanisms of service delivery to respond to individual complexity may be less effective in tackling complex needs, unless accompanied by more effective collective representation, and systemic change.

Originality/value
– This overview paper brings together themes that are more commonly treated in isolation; in addition, there is hitherto unpublished material on the CPA, and illustration with examples of contemporary developments.
Adding value: getting to the heart of the matter
Authors: Matthews Joseph 
Published: November 2013

Purpose– The purpose of this paper is to explore the concept of adding value and in particular to suggest ways in which libraries can add even more value than they do so now.Design/methodology/approach– With this primarily a literature review combined with some examples of ways in which some libraries are adding value in new and interesting ways. This paper seeks to extend the work of Robert Taylor who developed a Value-Added Model.Findings– Libraries must find new ways to add value to their collections and services as competitors continue to introduce convenient services that are drawing people away from libraries. The ways in which a library might add new value have been grouped into five broad categories: community, content, context, collaboration, or co-creation and connection. Each category is discussed in some detail and examples are provided to illustrate possibilities.Originality/value– Exploring ways in which libraries can add value in the life of their customers must become a topic of conversation for librarians everywhere. The mandate to change is ever present and libraries need to introduce new and innovative services that add real value.
What follows after the decision to offshore production?
Authors: Mugurusi Godfrey , de Boer Luitzen 
Published: November 2013

Purpose– The purpose of this paper is to consider research that has been conducted on the offshoring of manufacturing activities, and more specifically to synthesize results regarding the question of how firms integrate and govern geographically dispersed production activities.Design/methodology/approach– A set of 100 carefully selected articles on offshoring and offshore outsourcing of production published in international peer-reviewed journals during the past 15 years are systematically analyzed. The focus is on 34 articles that touch on issues of integration and governance of dispersed production facilities.Findings– Offshoring and offshore outsourcing of production is a cross-cutting subject of research. Most research is recent and largely conceptual. Furthermore, the findings suggest that the decision to offshore is often followed by the need to build more integrated operations.Research limitations/implications– One of the major constraining factors of this research, like many literature reviews, is a limited sampling period.Practical implications– The paper demonstrates the importance of both intra-firm relationships and governance in dispersed production operations. The authors suggest that new offshore plants need to learn and develop their own capabilities in new markets on one hand, while also developing governance structures to facilitate coherence within a production network on the other hand.Originality/value– This is a valuable paper for researchers in offshoring and global manufacturing areas. While literature reviews in other areas such as information systems offshoring and services offshoring do exist, one specific to production offshoring was lacking. This paper should be seen as a systematic and concerted effort for research and knowledge in this area.
SME internationalisation: offshoring, “backshoring”, or staying at home in New Zealand
Authors: Canham Stephen , T. Hamilton Robert 
Published: November 2013

Purpose
– This paper aims to focus on production offshoring and “backshoring” in a representative sample of 151 New Zealand manufacturers. It identifies how and why firms offshore; why many increase their offshoring while others “backshore”; and why most firms continue to compete internationally without offshoring.

Design/methodology/approach
– Data collection used a two-wave postal questionnaire survey of 676 firms, with a usable response rate of 22.3 per cent and no indication of non-response bias.

Findings
– Most exporters manufactured only from their New Zealand base, but 44 per cent had outsourced some production offshore in the period 2001 to 2011. Among the 67 offshored firms, 11 had then “backshored” to New Zealand. The main reasons for offshoring were lower labour costs and capacity constraints in New Zealand. “Backshoring” occurs when lower labour costs become offset by impaired capabilities in flexibility/delivery; quality; and the value of the Made in New Zealand brand especially among consumer goods producers. Stay at home firms reported fears of lowered quality; country loyalty; and their Made in New Zealand country of origin brand.

Practical implications
– Offshoring begins tentatively but many firms then increase their offshoring to reap the benefit of lower labour costs. These reasons for “backshoring” mirror those given for keeping production in New Zealand and must be given careful consideration by firms considering offshoring.

Originality/value
– There are few studies of offshoring by smaller manufacturers and none that have elucidated this as a process, one that is still avoided by many and can end in costly “backshoring” for others.
Licensing and the rhetoric of fun: the cute and the cool
Authors: Brougère Gilles 
Published: November 2013

Purpose
– This paper was presented at the CTC conference of Milan 2012. It aims to analyse how licensing is used in the different ways of addressing items to children. This way of addressing the child can be called rhetoric in that it is a way of persuading, seducing, capturing children with the product itself. For this, the object has to be fun, and using mass-culture and licensing is an easy means to develop this address. There are different kinds of rhetoric of fun. Using the analysis of Cross, this paper seeks to discriminate between the rhetoric of cute (using the example of Hello Kitty) and the rhetoric of cool (using the French-Swiss comic character Titeuf).

Design/methodology/approach
– The paper analyses the meanings of objects offered to children. The author uses a socio-anthropological approach first developed for the toy (Brougère) that consists of analysing the meanings of an object while taking into account the different dimensions that link it to network design, manufacturing, distribution and use. The paper highlights one of these dimensions, that of addressing the child, how the object integrates the fact that it is intended for, made for the child. This address can be called rhetoric in that it is a way of persuading, seducing, capturing children with the product itself.

Findings
– Through the distinction between cute and cool, the intention is to contribute to the analysis of the contemporary deployment of an entertainment culture which is incorporated into childhood objects, while being a way to capture the interest of children themselves.

Research limitations/implications
– The research is limited to the analysis of the object before it is used by the child. The author is conducting other research to analyse the other aspects. What is of interest here is the construction of this address, the dynamic of the rhetoric; in fact what the child does with it needs another study, one that is being conducted separately. The paper does not present the point of view of the child, which is not a way to reject it, but rather to state that it is a subject in itself. Before grasping the interpretations produced by children one must understand the dynamic of address that is proposed by the objects themselves in the anthropological perspective that has been taken on, namely the highlighting of cultural meanings.

Practical implications
– There are no direct practical implications, because it is a research paper.

Originality/value
– There is this kind of question (how one is to address the objects to children) and this kind of analysis (the rhetoric of fun) in the literature. This is an original analysis, using some important results from Cook and Cross.
Use of Postmortem Temperature Decay Response Surface Plots of Heat Transport in the Human Eye to Predict Time of Death
Authors: Smart Jimmy L. 
Published: November 2013

AbstractA finite element heat transfer model of the human eye was previously constructed and applied to experimental postmortem temperature decay curves collected in eyeballs of ten human bodies. The model was applied in the early postmortem period of 0–24 h under conditions of natural convection–radiation. Based upon this previous model, response surfaces for postmortem temperature decay were constructed based upon variable ranges of the natural convective–radiation heat transfer coefficient from 7–13 W/m2 K, ambient temperatures of 10–33°C, and times of 0–24 h. Mathematical equations to describe these response surfaces have been developed. This response surface method is demonstrated for use by coroners/medical personnel to estimate time of death from recorded field temperature data collected over a 30‐min period. Sensitivity of the model to small changes in the key variable of ambient temperature is explored. The response surface model is applied to two cases of previously collected experimental eyeball temperature data. This response surface model method is only valid for constant surrounding temperatures, conditions of natural convection, no radiation effects, and postmortem times of 0–24 h.