bluuebunny/crossref_metadata_2025_split huggingface dataset:
Reuse, recycle … reduce: a greener library with print management
Authors: Dempsey Megan E. , Palilonis Alex 
Published: August 2012

PurposeThe purpose of this paper is to describe the implementation of a print management system to control costs and reduce waste associated with printing practices.Design/methodology/approachA paper collection study found that 8 percent of pages printed in the library were never claimed. A print management system was implemented requiring print jobs to be manually released by users. Statistics on toner lifespan and number of pages printed before and after the system was implemented were compared.FindingsThe print management system reduced the total number of pages printed in a semester by 32 percent from Fall 2009 to Fall 2011 and increased the lifespan of toner cartridges so they would perform more efficiently.Practical implicationsImplementing a print management system without charging students a printing fee reduces the amount of wasted paper and the costs associated with purchasing paper and toner for printing services.Originality/valueThe paper describes the implementation of a print management system in a library that has substantially reduced the number of pages printed from library computers and the amount of toner used. The authors believe they have made a significant impact on reducing a primary area of waste.
Archiving in the networked world: authenticity and integrity
Authors: Seadle Michael 
Published: August 2012

PurposeThis article aims to discuss how concepts from the analog world apply to a purely digital environment, and look in particular at how authenticity needs to be viewed in the digital world in order to make some form of validation possible.Design/methodology/approachThe article describes authenticity and integrity in the analog world and looks at how to measure it in a digital environment.FindingsAuthenticity in the digital world generally means, in a purely technical sense, that a document's integrity has been checked using mathematical algorithms against other copies on independently managed servers, and that provenance records show that the document has a clearly established succession from a clearly defined original. Readers should recognize that this is different than how one defines authenticity and integrity in the analog world.Originality/valueMost of the key issues surrounding digital authenticity have not yet been tested, but they will be when the economic value of an authentic digital work reaches the courts.
Introduction to corporate governance from Islamic perspective
Authors: Abdullah Saif Alnasser Sulaiman , Muhammed Joriah 
Published: August 2012

PurposeThe purpose of this paper is to draw an analytical review on corporate governance from the Islamic perspective, addressing the importance of understanding governance for Islamic institutions.Design/methodology/approachThe study follows a browsing method that takes into consideration the difference between normal corporate governance in conventional banking and comparing that to Islamic banking.FindingsIt was found that it is very important to take into consideration the corporate governance in Islamic banks because it might help to draw the right image about the organization. In particular, how the Shariah Supervisory board functions and how it could be linked to the Islamic banking process.Originality/valueThis paper is one of few papers that highlight the importance of studying corporate governance for Islamic banks. The paper is of value in describing governance in Islamic institutions and how there are many issues under the investigation process, especially issues related to the Shariah Supervisory board and its functionality.
Patient satisfaction survey of microbiological tests done in G.B. Pant Hospital
Authors: Bhargava Aradhana , Thakur Archana , Mishra Bibhabati , Taneja Juhi , Dogra Vinita , Loomba Poonam 
Published: August 2012

PurposeMeasuring patient satisfaction plays an increasingly important role in the growing push toward healthcare provider accountability. This study seeks to evaluate G.B. Pant Hospital (a North Indian tertiary care centre) patient satisfaction with clinical laboratory services.Design/methodology/approachA total of 100 out‐ and in‐patients were randomly selected and interviewed about microbiological services using a standard format, a method which can be easily used to compare patient satisfaction with laboratory services elsewhere.FindingsPatients represented all age groups: females and males were balanced. Few were from poor socio‐economic backgrounds. Patients do not have problems getting tests done, but the laboratory's inconvenient location caused dissatisfaction. Patients do not have problems communicating with staff, but medical terms are not understood by patients. Hospital cleanliness needs improving, especially toilets, which causes the most patient dissatisfaction. Hospital staff were deemed highly competent and judged to give excellent technical help to patients. The questionnaire's financial subscale shows 100 per cent satisfaction because all tests in the microbiology department are free. The overall satisfaction with services stood at 83 per cent. Satisfaction scores for G.B. Pant Hospital appear to be satisfactory.Research limitations/implicationsThis study does not compare patient satisfaction in two or more hospitals and findings may not be generalisable.Practical implicationsPatient satisfaction surveys are the best way to identify deficiencies and improve hospital services. Repeating studies at six monthly intervals is a useful managerial intervention aimed at delivering and maintaining quality healthcare.Originality/valueThis laboratory satisfaction survey is the first of its kind for government hospitals in India. The survey revealed a positive feedback and helped to identify the areas of concern along with estimating the patient satisfaction scores. This is the best way to identify the areas of deficiencies and improving the services provided by the hospital. The authors feel that repeating such studies at a regular interval of six months would be a useful guide for the managerial interventions.
Tools for surveying and improving the quality of life: people with special needs in focus
Authors: Hoyningen‐Süess Ursula , Oberholzer David , Stalder René , Brügger Urs 
Published: August 2012

PurposeThis article seeks to describe online tools for surveying and improving quality of life for people with disabilities living in assisted living centers and special education service organizations.Design/methodology/approachEnsuring a decent quality of life for disabled people is an important welfare state goal. Using well‐accepted quality of life conceptions, online diagnostic and planning tools were developed during an Institute for Education, University of Zurich, research project.FindingsThe diagnostic tools measure, evaluate and analyze disabled people's quality of life. The planning tools identify factors that can affect their quality of life and suggest improvements.Research limitations/implicationsInstrument validity and reliability are not tested according to the standard statistical procedures. This will be done at a more advanced stage of the project. Instead, the tool is developed, refined and adjusted in cooperation with practitioners who are constantly judging it according to best practice standards.Practical implicationsThe tools support staff in assisted living centers and special education service organizations.Originality/valueThese tools offer comprehensive resources for surveying, quantifying, evaluating, describing and simulating quality of life elements.
An entrepreneur's social capital and performance
Authors: Fornoni Mariel , Arribas Iván , Vila José E. 
Published: August 2012

PurposeThe aim of this paper is to analyze the impact of an entrepreneur's social capital on their access to information, and how such access improves the performance of their entrepreneurial project.Design/methodology/approachA structural equations model (SEM) is estimated and validated from a database including information from 282 Argentinean entrepreneurs who answered a questionnaire specifically designed for this research. The analysis of this model allowed the impact of dependent latent variables on the performance of the start‐up to be determined.FindingsThe performance of an entrepreneurial project depends on an entrepreneur's access to finance, markets and information. Specific dimensions of social capital facilitate access to these resources: the relational dimension facilitates access to information; the resources dimension makes access to finance easier; the structural dimension helps the entrepreneur to access markets.Research limitations/implicationsThe sample is not large enough to analyze differences among specific types of entrepreneurial projects: for instance, the role of social capital in industrial and service entrepreneurship (activity sector), the differences between the federal capital, Buenos Aires, and the rest of the country (location), and between female and male entrepreneurs (gender).Originality/valueThe results help in understanding which dimensions of an entrepreneur's social capital facilitate access to information and how these specific dimensions enhance the performance of the project. Hence, this paper has managerial and policy implications for the generation of dynamic entrepreneurial projects capable of becoming development drivers.
Networking as key factor in Artpreneurial success
Authors: de Klerk Saskia , Saayman Melville 
Published: August 2012

PurposeNetworking is an important managerial skill and small businesses and businesses that are operated in informal settings, such as those of the festival entrepreneur, need to concentrate on building strong relationships with the role players in their networks in order to survive, thrive and to enhance their competitiveness. The purpose of this paper is to investigate the current level of networking skills and to determine the perceptions of entrepreneurs of their current networking relationships. The tourism industry, which is regarded as a people's industry, needs high levels of networking skills to meet customer needs and expectations. Networking can therefore be seen as a key success factor. The Grahamstown National Arts festival is South Africa's oldest arts festival and was chosen, first because of the economic impact it has and, second, tourism and entrepreneurship are considered as key developmental issues in South Africa.Design/methodology/approachA quantitative study (structured questionnaire) was used to achieve the goal of the study and 137 festival entrepreneurs participated. A factor analysis was conducted with an Oblimin rotation to determine the factors that correlate most strongly with each other.FindingsThe main findings indicated that becoming a festival entrepreneur is a career choice and, second, that relationships and trust are important aspects of networking behaviour.Originality/valueIt is very important to investigate entrepreneurial behaviour in terms of networking practices at festivals. This research might help festival organisers to better understand and support the entrepreneurs conducting their business at these festivals and the organisers can offer services to support these networking efforts by offering courses, networking opportunities and engagement on higher levels of festival management. This research might also assist in the development of tourism curriculums which focus on event tourism.
Knowledge and cultural diffusion along the supply chain as drivers of product quality improvement
Authors: Biotto Massimo , De Toni Alberto F. , Nonino Fabio 
Published: August 2012

PurposeThe purpose of this paper is to widen the knowledge base on supply chain learning by exploring and explaining how an enterprise can compete and win in the international market by integrating quality management practices along its supply chain and, above all, by becoming the coordinator in a supply chain learning (SCL) network.Design/methodology/approachThe authors conducted an exploratory case study on a group operating in the coffee market that is universally recognised for the high quality of its products: illycaffè.FindingsThis paper illustrates and explains how the illycaffè Group implements, competes and wins in the international market because of its exemplary business strategies, its focus on the competitive priority of quality, and consistent and integrated supply chain management practices that are sustained by an innovative approach: the diffusion of knowledge, know‐how and a culture of excellence in coffee quality along the entire value chain. The authors find that the diffusion of a culture of quality orients supply chain learning towards the continuous improvement of product and service quality, and above all, improves results by encouraging an emergent behaviour across different actors that creates a shared culture.Research limitations/implicationsThe exploratory nature and use of a single case study are the major limitations of this research. Nevertheless, this study may serve as a significant starting point for future research and analysis related to supply chain learning strategies.Originality/valueThe illycaffè case study contributes to the literature on quality management and on supply chain management suggesting how an enterprise can improve product and service quality using a sustainable SCL strategy based on knowledge/know‐how diffusion and a shared culture along the entire supply chain.
Stakeholder pressure and the adoption of environmental logistics practices
Authors: Kim Seong‐Tae , Lee Sang‐Yoon 
Published: August 2012

PurposeThe purpose of this study is to investigate the role of eco‐oriented culture (EOC) in the relationship between stakeholder pressure (SP) and the adoption of environmental logistics practices (ELPs). It is proposed that the adoption of ELPs is influenced by SP perceived by a firm, and in turn this relationship is mediated by EOC.Design/methodology/approachMultiple theoretical perspectives are considered to explain why a firm adopts environmental strategies and how the firm overcomes environmental barriers. A structural equation modelling was utilized to empirically test the effect of SP on the adoption of ELPs, and the mediating role of EOC in its relationship, based on the survey data from Korean logistics and manufacturing companies.FindingsEmpirical analysis shows significant relationships between SP and ELPs, and the mediating role of EOC in the SP‐ELPs path. The results indicate that corporate EOC fully mediates the relationship between perceived SP and the adoption of ELPs.Research limitations/implicationsSP is able to influence the adoption of ELPs only through its efforts to build a unique environmental culture. This implies that a firm with well‐developed EOC may more effectively correspond to an environmental paradigm shift and gain an edge over its competitors.Originality/valueThis study focused on the logistics area, where the environmental concerns have increased but little research interest has been exhibited. This research attempts to empirically test the mediating role of EOC that may explain the equivocal relationship between SP and ELPs while the previous studies have focused on the direct connections between ELPs and their antecedents.
A global approach to talent management
Authors: Newhall Steve 
Published: August 2012

PurposeThis paper aims to provide an insight into global talent management, including some of the common stumbling blocks and tools for assessing global talent.Design, methodology, approachThe paper explains the importance of global talent management and includes case‐study examples of how international organizations Philips and Quintiles have approached aspects of their global talent‐management strategy.FindingsThe paper argues that behavioral assessment is a key tool in enabling an organization to take a long‐term, strategic approach to its global leadership pipeline, objectively evaluating junior leaders, middle management and senior leadership and developing a talent pool and subsequent development program that will provide a continuous pipeline of future global leaders.Practical implicationsThe paper takes a strategic approach to talent management and suggests which tools and approaches are useful in developing global talent strategy.Social implicationsThe highlights the fact that organizations are looking for the benefits of economies of scale and of adopting a more unified approach to their systems and processes across the globe, yet they are also mindful of regional differences that must be overcome if a global talent‐management program is to work.Originality/valueThe paper demonstrates that, in an increasingly competitive global marketplace, the importance of an effective talent‐management strategy cannot be underestimated.
Managing resources in disaster recovery projects
Authors: Chang Yan , Wilkinson Suzanne , Potangaroa Regan , Seville Erica 
Published: August 2012

PurposeThe purpose of this paper is to provide a basis for the construction professionals and stakeholders to understand the critical factors influencing resource availability in a post‐disaster situation. The study reported in this paper is part of ongoing research concerned with developing a methodology to improve the outcomes of resource availability for projects in post‐disaster environments. This study attempts to address the following questions: what factors impinge upon the availability of resources in a disaster recovery project and what are the common resource availability determinants across different recovery environments?Design/methodology/approachThe method of analysis in this investigation is a comparative case study. The researchers took part in disaster field trips to Indonesia, China and Australia during their recovery from natural disasters. By using case studies and a triangulation method, critical factors that affected resource availability in the three examined countries were identified and compared.FindingsA comparative analysis shows that specific cultural elements, the socio‐economic environment and the political agenda in the three countries influenced their resourcing problems and the solutions they adopted. Despite different resourcing approaches in the three cases, competence of construction professionals, and government response and intervention were identified as common determinants to resourcing disaster recovery projects.Research limitations/implicationsThe research findings contribute to the project management methodology to post‐disaster reconstruction.Practical implicationsFrom this research, decision makers and construction practitioners can have a clearer direction for improving their resourcing effort in a post‐disaster situation. This study provides a basis for the construction professionals and stakeholders to understand the critical factors influencing resource availability in a post‐disaster situation, with a view to enhancing their capability of managing disaster recovery projects.Social implicationsA comparative analysis of three cases provides a multi‐perspective view of the resourcing issues in a post‐disaster situation. As many problems are faced in disaster recovery projects, resource availability intrinsically links to chronic conditions of vulnerability in existence in the broader social system prior to a disaster. The five aspects of resourcing discussed in the paper show the key areas of recovery planning in relation to resource availability.Originality/valueIn large and complex disaster recovery operations, the availability of resources is bound to be limited. Identified resourcing problems are likely to be universal and can be anticipated and pre‐planned for, irrespective of the environment when a disaster happens. The paper provides a basis for the construction professionals and stakeholders to understand the critical factors influencing resource availability in a post‐disaster situation.
Digital Socrates: a system for disseminating and evaluating best practices in education
Authors: McEachron D.L. , Bach C. , Sualp M. 
Published: August 2012

PurposeThe purpose of this paper is to examine existing learning innovation systems and propose a systematic methodology of delivering educational innovations in the right amount, in the right place and at the right time.Design/methodology/approachHigher education is not effectively incorporating new discoveries in cognitive science and human learning into effective teaching strategies. In this paper, the authors explore the various impediments to change. To partially overcome these barriers, Drexel University, in collaboration with Untra Academic Management Solutions, LLC, has embarked on the development of a knowledge management system to assist instructors in obtaining, implementing, evaluating and disseminating new educational innovations. The system as envisioned would be capable of adapting to various educational environments and evolving with changes in curricula, faculty expectations, learning outcomes and student characteristics.FindingsThe SocraticNet as a learning environment is stimulated, based on Socratic inquiry among teachers and learners. It is an interactive social network system utilising Web 2.0‐based emerging technologies fostering communication and sharing among faculty, students and others (e.g. librarians) engaged in a particular course or other educational experience. Students learn by sharing what they know, by asking questions, judging and evaluating the retrieved information, and using this information efficiently in completing their assignments or research papers. This approach results in multidimensional information flow – instructor to instructor, instructor to student, student to instructor, student to student – which adds a new richness to the interactions between faculty and students providing the framework for a true learning community.Research limitations/implicationsThe present work has been conducted at one institution. This can be extended to include more institutions and tried with different disciplines. There are implications for changes in relation to teaching and learning approached adopted in higher education and also for development of technology tailored to address issues emanating from the scenario.Practical implicationsThe research work presented has the potential to stimulate debate to further develop and refine thinking on the role and use of technology directed at improving teaching and learning in higher education.Originality/valueThis paper examines learning and teaching styles in higher education taking cognizance of conditions and factors impeding new innovations in practice. Details discussions are presented and unique suggestions are made.