bluuebunny/crossref_metadata_2025_split huggingface dataset:
Coordinating humanitarian information
Authors: Tapia Andrea H. , Maldonado Edgar , Ngamassi Tchouakeu Louis‐Marie , Maitland Carleen F. 
Published: January 2014

PurposeThis paper seeks to examine two humanitarian information coordination bodies. The goals of both coordination bodies are the same, to find mechanisms for multiple organizations, engaged in humanitarian relief, to coordinate efforts around information technology and management. Despite the similarity in goals, each coordination body has taken a different path, one toward defining the problem and solution in a more technical sense and the other as defining the problem and solution as more organizational in nature.Design/methodology/approachThe paper develops case studies of two coordinating bodies using qualitative methodologies.FindingsThe data suggest that coordination bodies which pursue problems requiring low levels of organizational change are more likely to have visible successes. Coordination bodies that pursue a more challenging agenda, one that aims for information management or management of information technology in ways that require organizational change, are likely to face greater challenges and experience more failures.Research limitations/implicationsThe paper only examines two coordination bodies at one point in time thus claims can not be made about all coordination bodies and all information coordination efforts.Originality/valueIn a time where coordination bodies are seen as an answer to the problem of information sharing during disasters, it is essential to gain understanding concerning the success of these efforts.
ERP implementation as a broad socio‐economic phenomenon
Authors: Kaniadakis Antonios 
Published: January 2014

PurposeThe aim of this paper is to contribute to an understanding of enterprise resource planning (ERP) implementation that goes beyond the restricted time and space limits of a project‐based restructuring effort, and to understanding of it as a broader socio‐economic phenomenon.Design/methodology/approachA case study of the adoption and implementation of an ERP in a Greek bank is examined through an extended multi‐level analytical framework based on Pettigrew's “contextualist” and “processual” research model. The metaphor of the ancient Athenian agora is used to theorise the socio‐economic environment around ERP implementation. In‐depth, semi‐structured interviews and documents were used as data.FindingsFindings suggest that although ERP implementation is seen by the majority of relevant IS literature as happening locally in restricted time‐frame, project‐based efforts, it rather emerges from broader socio‐economic contexts of the agora of techno‐organisational change. Different actors develop bounded understandings (viewpoints) of the agora which they use to navigate and engage it. A viewpoint is also a mechanism to link an actor's local circumstances with broad socio‐economic developments.Research limitations/implicationsThe context of financial services/markets offers possibilities for future research around ERP given the ongoing need for integration of legacy systems. Future case studies in financial service organisations could provide a link between frequent financial crises and technological development. Also, future studies of multiple ERP implementations as well as studies focusing on ERP suppliers’ choices, could add a comparative dimension useful to understand alternative agora configurations.Practical implicationsPractitioners should approach ERP implementation as a broad socio‐economic phenomenon instead of a project‐based episode of change.Originality/valueOriginality lies on the development of an extended, multi‐level analytical approach and on the introduction of a new spatial metaphor for understanding the socio‐economic environment around ERP implementation.
Maximizing impact of investments into purchasing and supply management
Authors: Kerkfeld Dieter , Hartmann Evi 
Published: January 2014

PurposeThe purpose of this paper is to empirically evaluate the effect of resources and capabilities in purchasing and supply management (PSM) on operational performance. Specifically, to examine whether managers who neglect investments into key knowledge‐driven PSM resources will be foregoing the opportunity for a higher performance return from their core supplier‐related capabilities.Design/methodology/approachBased on an international cross‐industry survey of 273 major companies, two conceptual models grounded in the resource‐based view (RBV) theory are analyzed for moderation and mediation effects, and provide both researchers and practitioners with means of determining targets for investment prioritization. The models are tested using multiple regression techniques and structural equation modeling.FindingsThe authors' findings suggest that the impact of supply base practices on operational performance is stronger in firms where more advanced PSM resources are deployed; and that these improvements can be explained by a higher leverage of supply base practices on advanced PSM resources.Research limitations/implicationsThe paper documents the combined positive effect of knowledge‐driven resources and supplier‐related capabilities on operational performance. Additional resources and capabilities, e.g. PSM integration, deserve further research. A longitudinal survey of relationships would help us to gain a better understanding of sequential relationships between the examined constructs.Practical implicationsThis paper will help to guide senior management in balancing investment decisions for PSM development. The applied measurement model can be used to identify specific potential of improvement in individual organizations that can lead to increased operational performance.Originality/valueThe simultaneous consideration of moderation and mediation based on the RBV's conceptualization of resources versus capabilities provided a contribution in PSM. The results support management in maximizing the return of investments into PSM.
Legal analysis of a contract for advanced logistics services
Authors: Olander Mari , Norrman Andreas 
Published: January 2014

PurposeThis paper aims to study an advanced third/fourth party logistics (3/4PL) relationship in which the logistics service provider extended normal services by taking ownership of the goods during global distribution. It also aims to describe and analyze the approach to the legal rules a 3/4PL provider and its client company took in their contract, and present some remarks on the extent to which these contract solutions are legally sound.Design/methodology/approachA cross‐functional (business law and logistics) approach is applied to a single case study. The main data source is a written contract, complemented by in‐depth interviews with the 3/4PL's managing director. A legal analysis is made from four perspectives of non‐mandatory and mandatory commercial legal rules.FindingsIssues between the offered service, the legal function and reaction in contracts are pointed out, e.g. doubts regarding the legal risk of sales uncertainty, the ownership of goods, the product liability, and the roles as commercial agent and as freight forwarding agent. These kinds of advanced logistics services are not clearly handled, e.g. in the standard‐form contracts for freight forwarding.Research limitations/implicationsThe research is limited to one case and to some aspects of Swedish commercial law, but put in an international perspective. It adds a legal perspective to previous studies on 3/4PL contracts, and it contributes to legal research by its analysis of how firms in real life react to law in their contracts.Practical implicationsPractitioners can get inspiration from an innovative logistics service setup, but also realize what legal challenges to consider when they make their contracts. A tentative approach to aligning logistics' and lawyers' work is suggested.Originality/valueThe paper combines legal and logistics research, and description/analysis of a 3/4PL case where ownership of the goods is transferred to the service provider.
A conceptual framework for information technology governance effectiveness in private organizations
Authors: Mohamed Norshidah , Kaur a/p Gian Singh Jasber 
Published: January 2014

PurposeThe purpose of this paper is to develop a conceptual framework that examines information technology (IT) governance effectiveness, its determinants, and its impacts on private organizations.Design/methodology/approachThe research draws on extant literature in IT governance, strategic information systems planning, strategic alignment maturity, information systems security, business and IT alignment, International Organization for Standardization in information systems, and organizational performance to identify determining factors for IT governance effectiveness, IT governance effectiveness factors, and organizational performance.FindingsThe results of review suggest 14 propositions and five factors grouped into determinants including organizational demographics, information intensity, organizational culture, external environment characteristics, and IT function characteristics. Linking organizational practices with strategy, the proposed framework adopts the Balanced Scorecard four perspectives approach for monitoring organizational performance as the impact of IT governance effectiveness. IT governance dimensions in the research comprise structure, process, and relational mechanisms.Originality/valueIT governance is a part of corporate governance to help organizations manage risks and protect themselves from technology‐related losses. The framework provides a starting point for researchers and practitioners to further examine IT governance practices. For researchers, the framework clarifies the determining factors of IT governance, dimensions of IT governance, and impacts through proposed relationships. For practitioners, the framework can be used to gain insight into the contributing factors of IT governance effectiveness.
Incorporating business strategy formulation with identity management strategy formulation
Authors: Kruger Cornelius Johannes , Noxolo Mama Mavis 
Published: January 2014

PurposeIdentity management (IdM) not only improves the process of creating and maintaining digital identities across business systems; it can, if implemented successfully, contribute to the strengthening and positioning of the business for success. In order to have a successful IdM implementation, an organisation must step back to determine a course of action that solves enterprise‐wide issues. Short‐sighted actions can lead to confusion, unnecessary expenses and the delay of beneficial results. The purpose of this paper is to deliver guidelines for the application of strategic management principles regarding IdM implementation, and propose a holistic model incorporating business strategy formulation with IdM strategy formulation.Design/methodology/approachA total of ten senior managers involved in IdM implementation projects were interviewed. Face‐to face interviews were conducted, with 30 minutes allocated per participant, and an assistant present to administer the proceedings. Primary data was collected using a semi‐structured questionnaire. Part A of the questionnaire collected the respondent's details and provided definitions of IdM to clarify the concept. Part B consisted of descriptive questions which dealt with the following three categories: IdM as part of the business strategy, IdM challenges in the company, IdM implementation approach used by the company and strategic framework used.FindingsFindings indicate that IdM is seen as part of strategy and as such IdM implementations consist of a strategic thinking process accompanied by an incremental tactical implementation. Challenges facing IdM centred not on technological issues, but on implementing IdM as a competitive tool. Unfortunately, lack of commitment and external environment analysis; relegate IdM planning to remain on a tactical, rather than a strategic level.Originality/valueA strategic planning process is presented in this article to model the interdependence between IdM implementation planning and strategic management (business strategy formulation). This model enables the organisation to develop and communicate its vision for IdM, to link IdM and business plans, and to gain the support of the whole enterprise in this endeavour. By leveraging the proposed model, organisations can gain a bird's eye view of IdM as an integral part of the business strategy, and ensure an IdM implementation that has enterprise‐wide support and benefits.
Reliable and secure encryption key generation from fingerprints
Authors: Sheng Weiguo , Howells Gareth , Fairhurst Michael , Deravi Farzin , Chen Shengyong 
Published: January 2014

PurposeBiometric authentication, which requires storage of biometric templates and/or encryption keys, raises a matter of serious concern, since the compromise of templates or keys necessarily compromises the information secured by those keys. To address such concerns, efforts based on dynamic key generation directly from the biometrics have recently emerged. However, previous methods often have quite unacceptable authentication performance and/or small key spaces and therefore are not viable in practice. The purpose of this paper is to propose a novel method which can reliably generate long keys while requires storage of neither biometric templates nor encryption keys.Design/methodology/approachThis proposition is achieved by devising the use of fingerprint orientation fields for key generation. Additionally, the keys produced are not permanently linked to the orientation fields, hence, allowing them to be replaced in the event of key compromise.FindingsThe evaluation demonstrates that the proposed method for dynamic key generation can offer both good reliability and security in practice, and outperforms other related methods.Originality/valueIn this paper, the authors propose a novel method which can reliably generate long keys while requires storage of neither biometric templates nor encryption keys. This is achieved by devising the use of fingerprint orientation fields for key generation. Additionally, the keys produced are not permanently linked to the orientation fields, hence, allowing them to be replaced in the event of key compromise.
Corporate brand image of financial institutions: a consumer approach
Authors: Bravo Rafael , Montaner Teresa , Pina José M. 
Published: January 2014

PurposeIn the banking sector, the importance of consumer's perceptions for business success has been underestimated. For this reason, the present work aims to focus on the corporate brand image construct, analysing how the associations of financial brands are generated and the way such associations influence consumer behaviour.Design/methodology/approachA model is proposed that shows which are the main antecedents and consequences of corporate image of financial institutions. This model was validated through structural equation modelling. Data were collected by means of personal questionnaires addressed to 450 respondents.FindingsResults indicate that consumer perceptions depend on brand familiarity, non‐firm communications and, to a lesser extent, on advertising. The resulting image will be an antecedent of the global attitude to the firm and, directly and indirectly, of the intention to use the branded service.Research limitations/implicationsThis study has been aimed at consumers in a specific region of Spain. Moreover, it only analyses well‐known institutions and the most important variables. For this reason, it would be interesting to broaden the analysis to cover different contexts.Practical implicationsBoth corporate image and familiarity can be developed by applying thoughtful communication strategies that neutralize the effect of negative non‐firm information. Companies that develop a powerful corporate image should be more appealing to customers.Originality/valueThis study validates a comprehensive model that explains both the antecedents and consequences of corporate image of banks. It also proposes an up‐to‐date corporate image scale and considers the effects of firm versus non‐firm communications.
An alternative measure of relative brand attitudes
Authors: Ishida Chiharu , Taylor Steven A. 
Published: January 2014

PurposeThis paper aims to report two studies with the purpose of demonstrating and establishing the efficacy of using an alternative method of operationalizing relative brand attitudes based on Cheung's latent congruence model (LCM).Design/methodology/approachData are collected concerning brand attitudes related to their product (study 1) and retailer (study 2) preferred and best alternative brands. Structural equation modeling is used to demonstrate and validate the LCM model, as well as to relate relative brand attitudes to satisfaction judgments and loyalty behaviors.FindingsTwo separate samples of respondents across two unique marketing settings (product and retailer brands) support the LCM‐based view of relative brand attitude proposed herein. In addition, results suggest that preferred brands are most strongly related to satisfaction with the preferred brand, however, relative brand attitudes are alternatively related to preferred brand loyalty. Thus, relative brand attitudes appear to have both direct and indirect (through satisfaction) influences on brand loyalty.Practical implicationsPractical implications include the availability of a usable method of operationalizing relative brand attitudes in a way that fully utilizes hedonic/utilitarian attitude scale for absolute and relative brand attitudes measures and can control for measurement error. The proposed method thus provides a means to strengthen measurement models associated with relative brand concepts.Originality/valueThe reported studies offer an alternative and practical method of measuring relative brand attitudes in a way that results in practical insights about consumer satisfaction and brand loyalty.
Chinese and American perceptions of foreign‐name brands
Authors: Elena Villar Maria , Ai Di , Segev Sigal 
Published: January 2014

PurposePrevious research is mixed regarding consumer reactions and concerns regarding product brands with foreign‐sounding names. This paper aims to study the perception and purchase intent of foreign‐name brands in a sample of adult US and Chinese consumers.Design/methodology/approachUS and Chinese consumers completed a 23‐item bilingual questionnaire to assess perceptions of foreign names on brand attitude and purchase intent for low‐involvement products, using two fictitious soft drink products.FindingsThe paper finds that there were no differences between US and Chinese consumers in attitudes towards foreign products or foreign brand names, except in the case of perceived deception. There were differences in perceptions that the product name was not authentic to the country of origin. Differences in purchase intent were driven by product type and price rather than country of origin or brand name.Practical implicationsWhen there is incongruence between product type and perceived country of origin, favorability for the product diminishes. Price, taste and packaging design may be more important in determining purchase intent.Originality/valueWhile previous research looked at foreign brand names for high‐involvement products, this study addresses a low‐involvement product with mass‐market potential. China's and the USA's role as major consumers for global brands makes this study all the more relevant.
An overview of institutional repository developments in the Arabian Gulf Region
Authors: Sajjad Ahmed Syed , Al‐Baridi Saleh 
Published: January 2014

PurposeThe purpose of this paper is to provide an overview of institutional repository (IR) developments that are taking place in the Arabian Gulf Region.Design/methodology/approachThe data were mainly drawn from various sources on the internet and by e‐mail contact with the authors' acquaintances in several universities and institutions of the Arabian Gulf region. The approach takes the form of a general review of the open access and IR developments in the Arabian Gulf region.FindingsThe study finds that open access and IR developments are at the early stages in the Arabian Gulf region. There is an imperative need to spur the developments in these areas in order to derive utmost benefits to both researchers/stakeholders and institutions.Research limitations/implicationsThe study covers educational institutions of higher learning and research of the Gulf Cooperation countries only, which include Bahrain, Kuwait, Qatar, Saudi Arabia, Sultanate of Oman and the United Arab Emirates.Practical implicationsThe paper makes a few recommendations, which when implemented, will hopefully further spur the open access and IR developments in the Arabian Gulf region.Originality/valueThe lack of information on open access and IR in the Arabian Gulf region, plus the current interest of the King Fahd University of Petroleum and Minerals University (KFUPM) stakeholders in establishing an IR led to the development of this study. Hopefully, this study will contribute to the already scarce literature in the area of open access and IR fields in the Arabian Gulf region.
Being responsive
Authors: Fox Robert 
Published: January 2014

PurposeThis column aims to examine web design methodology given the rapid proliferation of internet accessible devices, and to offer as a solution responsive web design. Responsive web design changes the focus from being device and template centered to being content centered, which is appropriate for the types of services that libraries offer in the web context.Design/methodology/approachThis is an exploratory column. A brief review of the current literature regarding responsive web design was done prior to writing the column.FindingsLibraries should benefit greatly, both regarding the time invested in web design, as well as the effectiveness of services offered on the web, if responsive design is adopted.Originality/valueResponsive web design is relatively new, and is still being explored by professional web developers. Libraries that are able to adopt this methodology early on will be ahead of the curve of rapidly multiplying devices used to access the internet.
Use of computer, internet, and library OPACs among rural and urban postgraduates in Indian universities
Authors: Kumar Shiv 
Published: January 2014

PurposeThe purpose of the present study is to take an overview of the use of computers, internet, computer skills and information searching behaviour on the web as well as the OPAC in a university setting among students at the postgraduate level from rural and urban backgrounds in a comparative analogue.Design/methodology/approachThis survey‐based study utilized the questionnaire as its major data collection instrument. However, the interview method and general observations were also used, whenever required, to supplement the data and make the information more explicit. The data, thus collected, were analysed with the aid of SPSS statistical software. The Chi‐square test was also performed to identify significant comparability among urban and rural background students.FindingsThe study revealed that most postgraduates (95.5 per cent) belonging to rural areas were computer literate. Further, most of them had accessed the web for communication purposes and for locating general and academic information. The results showed no significant differences between rural and urban students for the use of computer and internet, usage patterns of OPAC like search engines and the ease of OPAC use and their expectations from OPAC. The only significant differences found among both groups were for their reactions during unsuccessful searches. Thus, the background of users at the postgraduate level does not significantly affect the use of computer and internet, information searching behaviour patterns on the web and library systems, especially OPAC.Originality/valueThis is a pioneering work to examine whether postgraduates from differing backgrounds searched for information required by them differently through varying information channels for academic purposes in a university library system in India.