bluuebunny/crossref_metadata_2025_split huggingface dataset:
Evaluation of digital libraries of Iranian research institutions based on the DigiQUAL protocol
Authors: Alipour-Hafezi Mehdi , Amanollahi Nick Hamid 
Published: July 2015

Purpose– The purpose of this study is to identify the situation of evaluating Iranian digital libraries using DigiQUAL protocol.Design/methodology/approach– Evaluative survey research method is used in this study to assess digital libraries. In this way, digital libraries of Iranian research institutes constitute the study population. DigiQUAL protocol actually was used to evaluate eight Iranian digital libraries. Systematic observation and interview based on researcher-made checklist was used for data collection. In fact, checklist was constructed based on DigiQual protocol.Findings– The results showed that Digital Library of Isfahan Science and Technology Town has the best performance and Noor digital library has the lowest operation in studied digital libraries. The overall score of all studied digital libraries was under 60 (out of 100) which shows the average performance of the digital libraries.Originality/value– This study emphasizes on evaluating active digital libraries in Iran by DigiQUAL protocol. Because digital libraries are new in Iran and their progress need to evaluate their activity, this research was done to demonstrate their situation.
How to measure the efficacy of VET workplace learning: the FET-WL model
Authors: Pineda-Herrero Pilar , Quesada-Pallarès Carla , Espona-Barcons Berta , Mas-Torelló Óscar 
Published: July 2015

Purpose
– Workplace learning (WL) is a key part of vocational education and training (VET) because it allows students to develop their skills in a work environment, and provides important information about how well VET studies prepare skilled workers. Therefore, the purpose of this paper is to develop and validate an instrument to evaluate WL efficacy in VET.

Design/methodology/approach
– The research presented in this paper was based on a quantitative design, after having identified factors that influence training efficacy. The factors to evaluate transfer in WL (FET-WL) questionnaire was formed of 57 items (five-point Likert scale) and applied to a stratified probabilistic sample of 1,026 VET students in the Barcelona area (Spain).

Findings
– After conducting an exploratory factor analysis, the model explained 48.42 per cent of the variance and six factors merged: coherence of the training of the school with the WL, school tutor’s sole, host company tutor’s role, the possibilities of developing the WL, integration into the company and student’s motivation.

Originality/value
– Results show that the FET-WL may be a useful tool for the various agents involved in WL since it may improve the organization and management of VET and thereby increase its efficacy.
Computer ethics beyond mere compliance
Authors: Volkman Richard 
Published: July 2015

Purpose– The paper aims to examine the nature of computer ethics as a field of study in light of 20 years of Ethicomp, arguing that computer ethics beyond mere compliance will have to be pluralistic and sensitive to the starting places of various audiences.Design/methodology/approach– The essay offers a philosophical rather than empirical analysis, but the ideal of open inquiry is observed to be manifest in the practice of Ethicomp.Findings– If computer ethics is to constitute a real engagement with industry and society that cultivates a genuine sensitivity to ethical concerns in the creation, development and implementation of technologies, a genuine sensitivity that stands in marked contrast to ethics as “mere compliance”, then computer ethics will have to persist in issuing an open invitation to inquiry.Originality/value– The celebration of 20 years of Ethicomp is an occasion to reflect on who we are and what we mean to be doing. Inclusive of previous accounts (e.g. Moor and Gotterbarn), while going beyond them, an inquiry-based conception of computer ethics makes room for all the various dimensions of computer ethics.
Does computing need to go beyond good and evil impacts?
Authors: Connolly Randy , Fedoruk Alan 
Published: July 2015

Purpose– This paper aims to demonstrate that computing social issues courses are often being taught by articulating the social impacts of different computer technologies and then applying moral theories to those impacts. It then argues that that approach has a number of serious drawbacks.Design/methodology/approach– A bibliometric analysis of ETHICOMP papers is carried out. Papers from early in the history of ETHICOMP are compared to recent years, so as to determine if papers are more or less focused on social scientific examinations of issues or on ethical evaluations of impacts of technology. The literature is examined to argue the drawbacks of the impact approach.Findings– Over time, ETHICOMP papers have moved away from social scientific examinations of computing to more philosophic and ethical evaluations of perceived impacts of computing. The impact approach has a number of drawbacks. First, it is based on a technological deterministic style of social explanation that has been in disrepute in the academic social sciences for decades. Second, it uses an algorithmic approach to ethics that simplifies the social complexity and uncertainty that is the reality of socio-technological change.Research limitations/implications– The methodology used in this paper is limited in several ways. The bibliometric analysis only examined five years of ETHICOMP papers, while the literature review focused on published computing education research. It is possible that neither of these forms of evidence reflects actual common teaching practice.Practical implications– It is hoped that the arguments in this paper will convince teaching practitioners to modify the way they are teaching computing social issues courses: that is, the authors hope to convince educators to add more focus on the social context of computing.Originality/value– The use of bibliometric analysis in this area is unique. The paper’s argument is perhaps unusual as well.
IT-ethical issues in sci-fi film within the timeline of the Ethicomp conference series
Authors: Gerdes Anne 
Published: July 2015

Purpose– This paper aims to explore human technology relations through the lens of sci-fi movies within the life cycle of the ETHICOMP conference series. Here, different perspectives on artificial intelligent agents, primarily in the shape of robots, but also including other kinds of intelligent systems, are explored. Hence, IT-ethical issues related to humans interactions with social robots and artificial intelligent agents are illustrated with reference to: Alex Proyas’ I, Robot; James Cameron’s Terminator; and the Wachowski brothers’ Matrix. All three movies present robots cast in the roles of moral agents capable of doing good or evil. Steven Spielberg’s Artificial Intelligence, A.I. gives rise to a discussion of the robot seen as a moral patient and furthermore reflects on possibilities for care and trust relations between robots and humans. Andrew Stanton’s Wall-E shapes a discussion of robots as altruistic machines in the role as facilitators of a flourishing society. Steven Spielberg’s Minority Report allows for a discussion of knowledge-discovering technology and the possibility for balancing data utility and data privacy.Design/methodology/approach– Observations of themes in sci-fi movies within the life span of the ETHICOMP conference series are discussed with the purpose of illustrating ways in which science fiction reflects (science) faction. In that sense, science fiction does not express our worries for a distant future, but rather casts light over questions, which is of concern in the present time.Findings– Human technology interactions are addressed and it is shown how sci-fi films highlight philosophical questions that puzzle us today, such as which kind of relationships can and ought to be formed with robots, and whether the roles they play as social actors demand that one ought to assign moral standing to them. The paper does not present firm answers but instead pays attention to the selection and framing of questions that deserve attention.Originality/value– To relate sci-fi movies to topics raised during the past 20 years of the ETHICOMP conference series, seemed to be an appropriate way of celebrating the 20-year anniversary of the ETHICOMP conference series.
Mentorship in computer ethics
Authors: Flick Catherine 
Published: July 2015

Purpose– This paper aims to introduce the concept of ETHICOMP as “community mentor” – the role that the ETHICOMP conference plays outside the standard conference fare, in which it nurtures and supports up-and-coming researchers in the field of computer ethics.Design/methodology/approach– This paper uses an auto-ethnographic methodology to reflexively explore the author’s career from PhD student to early career researcher spanning the years 2005-2013, and how the ETHICOMP community has played a significant role as a mentor in her life. The literature on mentorship is discussed, particularly focussing on the importance of mentorship for women in philosophy-related academic careers, and criteria for successful mentorship are measured against the ETHICOMP “community mentorship”. Additionally, some key philosophical concepts are introduced and reflected upon.Findings– The paper produces recommendations for other philosophical communities wishing to grow their mentorship capabilities through communities around conferences.Originality/value– This paper sheds new light on the concepts of mentorship and the practical application of mentorship within an academic community. It also provides an account of the value of the ETHICOMP conference series that is beyond the usual academic output.
Social inclusion and social justice
Authors: Cefai Carmel , Cavioni Valeria , Bartolo Paul , Simoes Celeste , Miljevic-Ridicki Renata , Bouilet Dejana , Pavin Ivanec Tea , Matsopoulos Anatassios , Gavogiannaki Mariza , Zanetti Maria Assunta , Galea Katya , Lebre Paola , Kimber Birgitta , Eriksson Charli 
Published: July 2015

Purpose– The purpose of this paper is to present the development of a resilience curriculum in early years and primary schools to enhance social inclusion, equity and social justice amongst European communities, particularly amongst disadvantaged and vulnerable ones, through quality education. It defines educational resilience in terms of academic, social and emotional growth in the face of life challenges; discusses the conceptual framework and key principles underpinning the curriculum; and presents the six major content areas of the curriculum. Finally, it presents the preliminary findings of a pilot project on the implementation of the curriculum in more than 200 classrooms in about 80 early and primary schools in six European countries.Design/methodology/approach– The curriculum was first drafted collaboratively amongst the six partners on the basis of the existing literature in the promotion of resilience in early years and primary schools, with a particular focus to European realities. Once it was internally reviewed, it was piloted in 200 early years and primary school classrooms in six European countries, with each of the six partners implementing one theme. Data collection included teacher reflective diaries, classroom checklists, semi-structured interviews with teachers and focus groups with students.Findings– The preliminary results from the pilot evaluation of the curriculum in 199 classrooms totalling 1,935 students across six countries indicate that both the teachers and the learners overwhelmingly found the curriculum highly enjoyable, useful, relevant and easy to use. They looked forward to the possibility of having the programme on a full-time basis as part of the general curriculum in the future. The teachers reported a positive moderate change in learners’ behaviour related to the theme implemented and argued that for the implementation to be effective, it needs to take place throughout the whole year. A number of modifications have been on the basis of the teachers’ and learners’ feedback.Originality/value– This is the first resilience curriculum for early years and primary schools in Europe. While it seeks to address the needs of vulnerable children such as Roma children, immigrant and refugee children and children with individual educational needs, it does so within an assets-based, developmental, inclusive and culturally responsive approach, thus avoiding potential labelling and stigmatising, while promoting positive development and growth. It puts the onus on the classroom teacher, in collaboration with parents and other stakeholders, in implementing the curriculum in the classroom.
Resilience: paradoxical insight or conceptual poverty?
Authors: Martin Colin R. 
Published: July 2015

Purpose
– This paper aims to look at some of the evidence that supports the construct of resilience and the operationalisation of the “phenomena” of resilience within contemporary society. The concept of resilience has become an influential and society-wide construct, embraced by the positive psychology movement and impacting on educational, health and social policy significantly and demonstrably. Importantly, the concept of resilience has a substantial historical heritage and legacy and the permeation of the construct within the collective social consciousness is rarely considered or queried, but generally accepted and embraced. Moreover, the construct of resilience within itself is invariably couched within contemporary discourse as a universal good and highly desirable attribute and further still, considered by many as a fundamental component contributing to the fabric of an individual’s character.

Design/methodology/approach
– The design of this paper is a short review of selective evidence of key conceptual issues.

Findings
– Resilience as a concept, is defuse, generally ill-defined and highly subjective. The concept of resilience, though popular and intrinsic to a number of aspects of public and educational policy, remains controversial, provides an explanatory account of differential outcomes which may not always be positive and, importantly, may potentially disenfranchise the individual.

Originality/value
– The synthesis of the brief and selective appraisal of evidence in this area suggests that the concept of resilience, if it exists at all, is highly mercurial, ambiguous in definition and despite its omnipresence as a representation of a positive and internalised attribution to the individual, has a significant negative side which is seldom considered. Querying the concept of resilience against the overwhelming backdrop of positive belief and opinion regarding the concept may represent a social heresy, however, the balance of evidence would suggest a debate about the concept is long overdue and, moreover, the concept itself provides a useful fulcrum to consider where beliefs, attitudes and opinions about abstract concepts stop and science, evidence and fact-based reflection begin.
Israeli teacher trainees’ perceptions of the termmoral resilience
Authors: Baratz Lea 
Published: July 2015

Purpose– The aim of this study is to present an approach for creating an educational process that can affect teacher trainees’ moral resilience, while investigating the manner in which they – as teachers – perceive the concept of moral resilience.Design/methodology/approach– A study questionnaire, designed especially for the current study, was distributed online among trainees in a teacher-training college in Israel and was completed by 123 participants.Findings– Two major themes emerged in trainees’ conceptualizations of the notion of moral resilience: the role of the organisation in which the teaching takes place, and mechanisms that contribute to the development of moral fibre, which creates resilience.Research limitations/implications– The following points should be addressed early on in the teacher-training process: The teaching and acquisition of tools that are fundamental to the development of moral resilience, through cognitive and experiential processes, not only through theoretical study. The construction of a supportive environment will enable students to use their internal resources for coping with events that require mental resilience and which thus serve to develop moral resilience.Originality/value– This paper helps to establish a discourse and develop terminology to implement this subject.
Determinants of consumer behaviour in novice markets: the case of wine
Authors: Capitello Roberta , Agnoli Lara , Begalli Diego 
Published: July 2015

Purpose
– This study aims to understand the behaviour of novice consumers and provide businesses with guidelines regarding how to approach the different typologies of novice consumers from new inexperienced markets and from new generations.

Design/methodology/approach
– The reasoned action approach is applied to wine consumer, and two parallel surveys using a questionnaire have been conducted with a sample of the Missouri population – representing new consumers – and a sample of the young Italian population – representing young consumers located in traditional consuming countries. Two research hypotheses are tested.

Findings
– The hypothesis testing reveals two effects. The age effect creates similarities in the decision-making process structure, and attitude and subjective norm have the same weight in influencing behavioural intention. The novice effect creates differences in the structure; however, similarities exist at a more basic level than that of attitude and subjective norm, in salient beliefs and salient referents.

Practical implications
– The study highlights that penetration of these consumer segments should pursue different marketing approaches: educational goals for young people from new markets, an experiential marketing approach to improve the link between product and producer for new consumers and emphasis on cultural aspects of the product in a “young manner” for young consumers from traditional consuming markets.

Originality/value
– For the first time in the literature, this study analyses commonalities and peculiarities in the decision-making process of novice consumers.
Partner selection in co-opetition: a three step model
Authors: Alves João , Meneses Raquel 
Published: July 2015

Purpose– This paper aims to contribute towards a better understanding of the partner selection process, which anticipates a successful co-opetition partnership. Co-opetition partnerships refer to developing cooperation efforts between competitors. The scarcity of studies conducted in this field to date provides limited contribution for the understanding of the partner selection process in this, particularly, paradoxical concept.Design/methodology/approach– This study follows a methodology based on systematic combining for the qualitative analysis of four cases of domestic co-opetition in Portugal. A sample range of eight companies was selected for a series of semi-structured interviews. Testimonials were transcribed and data coded for content analysis.Findings– Results indicate that prior personal relationships between decision-makers are facilitators for the implementation of cooperation partnerships with competitors. Based on these findings, this paper proposes a three-step model to explain the process of partner selection for co-opetition partnerships. According to this model, after opting to commence a new coopetitive business alliance, the manager undergoes a first unconscious selection based on his/her own prior personal relationships, followed by a conscious and judicious selection based on specific criteria related to partner’s operational skills, resources, effectiveness and trust.Research limitations/implications– Given that the sample is entirely formed by companies from one single country, further research would benefit from the inclusion of other countries expressing different business contexts and cultural environments.Originality/value– The value of paper derives from the comprehensive realization of partner selection for domestic co-opetition as fundamentally a network-related process.
An agency theory scale for financial services
Authors: Tan Jon Chiew Kwee , Lee Richard 
Published: July 2015

Purpose
– The purpose of this paper is to draw on agency theory (AT) to develop and validate a scale to investigate customers’ loyalty towards salespersons under agency problems. Especially with credence services, customer-salesperson relationships are beset by problems that stem from personal differences and conflicts of interests.

Design/methodology/approach
– The context is financial investment services in Indonesia. Following Churchill’s (1979) procedure, initial qualitative surveys generated a pool of 44 items for the three AT asymmetries of risk, goal and information. Expert panel validation and exploratory factor analyses of a dataset (n = 429) confirmed a four-dimensional structure of 30 items. Finally, confirmatory factor analyses using a second dataset (n = 299) tested the effects of the four asymmetries on customer loyalty, and how the effects are moderated by customer trust and relationship duration.

Findings
– Overall, agency problems negatively influence customer loyalty. Information asymmetry has two discriminantly distinct dimension, quality and timeliness. Low trust amplifies the effects of all asymmetries, whereas relationship duration reduces the effects of only risk asymmetry. Comparison with a three-factor model shows that the four-factor scale is superior.

Research limitations/implications
– Service firms desiring long-term customer relationships need to be cognisant of potential asymmetries created by salespersons, and develop initiatives to minimise potential fallouts from each asymmetry. These include proper alignment of compensation structures, accurate and timely communications of product information, and matching risk profiles between customers and salespersons. Regular customer feedback regarding perceived asymmetries would also help early problem detection. Finally, the findings would inform the development of policy matters and industry best practices.

Originality/value
– Besides contributing to the small stream of research that applies AT to marketing, this study is the first to develop and validate an AT scale that incorporates all three asymmetries.
Exploring service failure in a business-to-business context
Authors: Zhu Xia , Zolkiewski Judy 
Published: July 2015

Purpose
– This study aims to explore how business-to-business service failures manifest in a manufacturing context.

Design/methodology/approach
– The empirical research involved two case studies: case study one included 20 interviews in the metal finishing industry; case study two included 20 interviews in the paint and coatings industry. In both case studies, suppliers and customers’ perceptions were obtained to facilitate a dyadic understanding of the phenomena.

Findings
– Business-to-business service failure is a complex, dynamic and interactive process. It varies according to type of service, services supporting the products and services supporting the customers, service quality dimensions and the source of the failure. It can have a more profound impact than service failure in a consumer context because it may cause disruption to customers’ production and have a negative influence of failure on their clients in the network.

Research limitations/implications
– Business customers may play a role in value co-destruction rather than value co-creation by causing service failures due to errors on their part. The consequences of the domino effects revealed in this study need to be given careful consideration by managers. The research is exploratory, and the findings may be influenced by the manufacturing sector in which the case study firms are based.

Originality/value
– Business-to-business service failure has its own distinct characteristics, as it may impact widely in the business-to-business network. Domino effects implicitly dominate business-to-business service failure episodes where negative outcomes cascade downstream and affect service recipients’ customers.