bluuebunny/crossref_metadata_2025_split huggingface dataset:
The sustainable clothing market: an evaluation of potential strategies for UK retailers
Authors: Goworek Helen , Fisher Tom , Cooper Tim , Woodward Sophie , Hiller Alex 
Published: March 2013

PurposeThis paper aims to investigate consumers' perspectives on sustainable clothing consumption and to examine ways in which this information could influence retailers' policies.Design/methodology/approachQualitative research was conducted using focus groups, home tasks and workshops with 99 participants. The sample represented different groups of consumers in relation to their sustainability behaviour.FindingsFocus group participants had a limited awareness of the sustainability impacts of clothing. Where participants displayed pro‐environmental behaviour, this was not necessarily intentional, but was largely a response to other influences. The respondents' maintenance and disposal of clothes were found to be influenced mainly by existing habits and routines, which usually take precedence over awareness of sustainable practice. The research indicated that consumers could be persuaded to change their behaviour in relation to sustainability by being encouraged and enabled to reflect more on their behaviour.Research limitations/implicationsThis study uses qualitative research and is limited to UK consumers. Future research in this field could incorporate quantitative methods or in‐depth interviews. Academics could conduct further research and generate theories which apply to the sustainable consumption of clothing.Social implicationsThe findings have implications for retailers, academics and society. Retailers can develop and implement more sustainable policies and practices in relation to clothing production and consumption. There are wider implications for society and the environment in that retailers' practices can impact greatly on the sustainability of the planet's resources.Originality/valueThis paper's originality lies in its assessment of the implications for retailers of consumers' views on the sustainable consumption of clothing.
The impact of cyberostracism on online complaint handling
Authors: S. Mattila Anna , Andreau Luisa , Hanks Lydia , E. Kim Ellen 
Published: March 2013

Purpose
– This research aims to examine how consumers react to being ignored by a company once they have complained about an online service failure. The authors seek to propose that automatic reply e-mails to customer complaints are considered a form of cyberostracism, thus having equally harmful effects on customer perceptions as a mere no reply.

Design/methodology/approach
– The authors first conducted a qualitative study to ensure that consumers feel ignored when companies fail to respond to their e-mails. This was followed by an experimental study that tested the research propositions. The experimental design was a 3 (ostracism) × 2 (severity of failure) factorial between-subjects design.

Findings
– The results indicated that consumers did not perceive any significant difference between an automatic reply e-mail and no reply at all and perceived both to be a form of cyberostracism. It was also found that cyberostracism led to higher levels of negative emotions, lower levels of satisfaction, and higher levels of negative behavioural outcomes. The prediction that these impacts would be moderated by failure severity was partially supported.

Practical implications
– These findings should alert retailers to the fact that when an online failure occurs, proactive and personalised recovery efforts are necessary to maintain customer loyalty and mitigate negative behavioural outcomes.

Originality/value
– The authors extend the online failure literature by showing that automatic reply e-mail responses are perceived as cyberostracism and have an equally negative impact on consumer perceptions and post-failure behaviours as a mere no reply.
An activity‐theory analysis of corporate wikis
Authors: Hasan Helen , Pfaff Charmaine C. 
Published: March 2013

PurposeWiki technologies, which are popular in social settings, are beginning to contribute to more flexible and participatory approaches to the exploitation of knowledge in corporate settings. Through the lens of activity theory, this paper aims to investigate contentious challenges to organizational activities that may be associated with the introduction of corporate wikis, in particular the potential democratization of knowledge work.Design/methodology/approachFrom a study of several cases of corporate wiki adoption, this paper presents and interprets two representative cases sampled to provide more generalized results. Qualitative data were collected through semi‐structured interviews and observation. The analysis followed a systematic process of data reduction, display, and rich interpretation using the concepts of activity theory.FindingsThis research provides new understandings of the undervalued activities of knowledge workers, their challenges as wiki users and resulting implications for organizational transformation and improved organizational performance.Research limitations/implicationsThere is potential bias and limited scope as the choice of cases was determined through organizations known to the researchers and involved some action research. However, the authors justify this approach for a dynamic, emergent topic worthy of immediate investigation and direct applicability of findings to corporate practice.Social implicationsThis paper addresses the implications of new Web 2.0 technologies for the democratization of knowledge management in the workplace.Originality/valueThe novelty of this work lies in using activity theory to explore reasons why some organizations are more successful than others in implementing wikis. This work contributes to research on how social and technological interventions may lead to improved exploitation of knowledge as a corporate resource.
Expectations and experience
Authors: Wickramasinghe Vathsala , Wickramanayake Nuwan 
Published: March 2013

PurposeThe purpose of this paper is to investigate job expectations, experience, and met expectations of IT professionals in offshore software development and commercial banks in Sri Lanka.Design/methodology/approachFor the study, quantitative research methodology was used and data were collected from 342 and 208 IT professionals engaged full‐time in offshore software development and commercial banks, respectively, in Sri Lanka. Descriptive statistics, correlation analysis, paired sample t‐test, independent sample t‐test, and binary logistic regression were used appropriately for data analysis.FindingsThe findings of the study led to identify job expectations, experience, and met expectations of IT professionals that discriminate between offshore software development and commercial banks.Originality/valueThe literature provides evidence that job expectations of IT professionals in offshore software development are different from their counterparts in other comparable occupations. Therefore, the paper argues that sectoral differences in job expectations, experience, and met expectations of IT professionals are worthy of empirical investigation. Although the growth of the services sector has resulted in extensive employment opportunities for IT professionals in South Asia, the details on their job expectations and whether their expectations vary by the business sector remain obscure.
SIEM‐based framework for security controls automation
Authors: Montesino Raydel , Fenz Stefan , Baluja Walter 
Published: March 2013

PurposeThe purpose of this paper is to propose a framework for security controls automation, in order to achieve greater efficiency and reduce the complexity of information security management.Design/methodology/approachThis research reviewed the controls recommended by well known standards such as ISO/IEC 27001 and NIST SP 800‐53; and identified security controls that can be automated by existing hard‐and software tools. The research also analyzed the Security Information and Event Management (SIEM) technology and proposed a SIEM‐based framework for security controls automation, taking into account the automation potential of SIEM systems and their integration possibilities with several security tools.FindingsAbout 30 per cent of information security controls can be automated and they were grouped in a list of ten automatable security controls. A SIEM‐based framework can be used for centralized and integrated management of the ten automatable security controls.Practical implicationsBy implementing the proposed framework and therefore automating as many security controls as possible, organizations will achieve more efficiency in information security management, reducing also the complexity of this process. This research may also be useful for SIEM vendors, in order to include more functionality to their products and provide a maximum of security controls automation within SIEM platforms.Originality/valueThis paper delimits the boundaries of information security automation and defines what automation means for each security control. A novel framework for security controls automation is proposed. This research provides an automation concept that goes beyond what it is normally described in previous works and SIEM solutions.
Information security and business continuity management in interorganizational IT relationships
Authors: Järveläinen Jonna 
Published: March 2013

PurposeThis paper aims to understand how managers of IT and information security aim to enhance information security and business continuity management in interorganizational IT relationships, such as outsourcing, cloud computing and interorganizational systems.Design/methodology/approachAn explorative study of large multinational or local organizations operating in Finland was conducted. In total, 18 IT and information security managers were interviewed with semi‐structured questions.FindingsFirst, the author discovered that several methods such as contracts, audits and standards were applied to balance power relationships between organizations or transfer responsibilities to other parties. The objectives of these methods are different within organizations. Second, the paper presents a comprehensive view of different security and continuity solutions in interorganizational IT relationships. The findings have practical value for IT managers and information security experts.Research limitations/implicationsThe interviews were conducted in different organizations. Therefore, it is suggested that a single in‐depth study that examines the phenomenon on different organizational levels within one organization would supplement the findings. Further studies on the power, trust and control balance of interorganizational IT relationships are required.Originality/valueThis paper builds on and expands information security and business continuity literature by illustrating that audits and standards play different roles in interorganizational IT relationships within organizations, and that contracts form the basis of those relationships. Information security problems and business continuity breaches caused by external partners and outsourcing vendors affect the reputation and value of the client company. Therefore, managers must have the means to ensure the continuity of operations.
Intrusion detection and the role of the system administrator
Authors: Sommestad Teodor , Hunstad Amund 
Published: March 2013

PurposeThe expertise of a system administrator is believed to be important for effective use of intrusion detection systems (IDS). This paper examines two hypotheses concerning the system administrators' ability to filter alarms produced by an IDS by comparing the performance of an IDS to the performance of a system administrator using the IDS.Design/methodology/approachAn experiment was constructed where five computer networks are attacked during four days. The experiment assessed difference made between the output of a system administrator using an IDS and the output of the IDS alone. The administrator's analysis process was also investigated through interviews.FindingsThe experiment shows that the system administrator analysing the output from the IDS significantly improves the portion of alarms corresponding to attacks, without decreasing the probability that an attack is detected significantly. In addition, an analysis is made of the types of expertise that is used when output from the IDS is processed by the administrator.Originality/valuePrevious work, based on interviews with system administrators, has suggested that competent system administrators are important in order to achieve effective IDS solutions. This paper presents a quantitative test of the value system administrators add to the intrusion detection solution.
Digital libraries: the systems analysis perspective
Authors: Fox Robert 
Published: March 2013

PurposeThis column seeks to examine the role of libraries in the description, organization, and accumulation of critical research data.Design/methodology/approachThis is an opinion column, but the literature was briefly examined to understand the trends for this area.FindingsLibraries have an important role in data curation and preservation regarding the research data output of a university.Practical implicationsThere is a very important opportunity for libraries to take the lead in the important area of data curation and preservation regarding research data.Originality/valueLibraries can play a vital role in establishing orderly policies and procedures surrounding the curation, preservation, and organization of important research data, which is an emerging area at research institutions, but is becoming an acute need.
Understanding the elements of a digital library project plan: part 3
Authors: Cervone H. Frank 
Published: March 2013

PurposeThis, the last part of a three‐part article, aims to provide an overview of the elements necessary to develop an effective project plan for digital library projects.Design/methodology/approachThe paper takes the form of a review and summarization of the literature and thinking in project management applied to the digital library context.FindingsIt is found that there are many different approaches to creating a digital library project plan, but several basic elements are essential for developing an effective digital library project plan.Originality/valueThis article provides a succinct synopsis and checklist for creating a digital library project plan.
End user development of digital collection mash‐ups
Authors: Long Holley 
Published: March 2013

PurposeThis paper aims to elucidate the value of opening up digital collections for end‐user development of mash‐ups and to evaluate the suitability of libraries' infrastructure for this purpose.Design/methodology/approachThe author surveyed ARL members' digital collection platforms to assess the terms of use statements and options for programmatic access.FindingsThe findings show that 17 per cent of the institutions surveyed offer some means for mashing up digital collections, and that, while more than half the collections surveyed have some form of terms of use or rights statements, they were not written to support this type of use case.Research limitations/implicationsResults of the research suggest that a mashable digital collection service is feasible for most libraries.Originality/valueThis paper will be of interest to librarians who are considering providing application programming interface (API) access to their digital collections.
Creating a digital library of three‐dimensional objects in CONTENTdm
Authors: Valentino Maura , Shults Brian 
Published: March 2013

PurposeThis paper aims to describe a project conducted by the University of Oklahoma Libraries to create a digital collection consisting of three‐dimensional scientific objects.Design/methodology/approachThe University of Oklahoma Libraries developed the following methodology for creating a digital collection of three‐dimensional objects. Digital still photographs of six sides of each object where created. These photographs were then used to create videos that emphasized the most interesting feature on each side of the object. These videos were then imported into CONTENTdm using the picture cube feature to create the digital representation of the three‐dimensional object.FindingsThis method was found to be a good method for representing three‐dimensional objects in a two‐dimensional format for inclusion in a digital collection. However, some limitations were encountered. For example, only one interesting feature could be emphasized on each side of the object and the software used to create the digital videos, while easy to use, offered only limited features for enhancing the resulting videos.Practical implicationsThis paper demonstrates a cost effective and resource efficient method of implementing a digital collection of three‐dimensional objects that could be further improved through the use of more advanced video creation software.Originality/valueThis paper offers insight into a new way of representing three‐dimensional objects in a digital library. This information will be useful to digital librarians faced with resource and cost constraints who have collections of three‐dimensional physical objects that would be of interest to their user community.
Embracing the shift to cloud computing: knowledge and skills for systems librarians
Authors: Liu Weiling , Cai Huibin (Heather) 
Published: March 2013

PurposeThe purpose of this article is to provide an overview of cloud computing and its increasing impact on systems librarianship, and to propose strategies for systems librarians as they embrace the shift to cloud computing.Design/methodology/approachThe approach takes various forms, including needs assessment, literature review, impact analysis, environmental scanning and strategic planning.FindingsCloud computing has a great impact on systems librarianship. There is not enough evidence to prove that such environmental changes will likely obviate the need for systems librarians in the near future. Systems librarians must upgrade their knowledge and skills to meet the new demands of the change.Originality/valueAt the time of this literature review, few publications were dedicated to the discussion of cloud computing and systems librarianship. This article is intended to fill the gap of the literature in this area.
“Push” versus “pull” entrepreneurship: an ambiguous distinction?
Authors: Dawson Christopher , Henley Andrew 
Published: March 2013

PurposeThe purpose of this paper is to reassess whether individuals choose to become self‐employed for “pull” or “push” reasons, to discuss and describe ambiguities in this distinction, with focus on differences between men and women, and draw conclusions for further conceptual work.Design/methodology/approachThe paper reviews current literature, from which specific hypotheses are developed. For illustration and evaluation secondary analysis is undertaken of an existing large‐scale data source available in UK Quarterly Labour Force Surveys over the period 1999‐2001.FindingsIt was found that 86 per cent state only a single reason for self‐employment. Response patterns differ significantly between men and women. Independence is the most commonly cited motivation but 22 per cent of women cite family commitments. “Push” motivations may account for as much as 48 per cent depending on interpretation. Men who report two or more factors tend to combine “pull” factors, but women tend to combine “push” with “pull”.Research limitations/implicationsRespondents may display recall bias. Potential ambiguity in the way in which respondents may interpret particular motivations points to the need for future detailed qualitative research, and questionnaire item development. Further work is recommended to assess whether conclusions hold in recent recessionary economic conditions.Practical implicationsClarity between “push” and “pull” factors is important in the design of entrepreneurship policy, especially during a recession. Further work is needed to provide this clarity to inform policy design.Originality/valueFew previous studies investigate reasons for choosing entrepreneurship using large, population‐generalisable data, and do not consider the conceptual ambiguities inherent in categorising motivations as either “pull” or “push”.
Gender and entrepreneurship
Authors: Marlow Susan , McAdam Maura 
Published: March 2013

PurposeWomen‐owned businesses are frequently described as under‐performing in that the majority remain small and marginal. The authors dispute this description; within this paper, it is argued that such performance profiles reflect the constrained performance of most small firms. The assertion that women owned firms under‐perform reflects a gendered bias within the entrepreneurial discourse where femininity and deficit are deemed coterminous. In addition, women‐owned firms are expected to under‐perform given expectations of female weakness in the context of male normativity and superiority. Accordingly, the aim of this paper is to critically evaluate the association between gender and business performance suggesting that this critique has implications for the broader development of our understanding of entrepreneuring behaviours.Design/methodology/approachThis is a conceptual research note which explores the notion of performance and under‐performance in the context of gender.FindingsIt is argued that gendered socio‐economic positioning ensures that women‐owned businesses demonstrate constrained performance but this is not synonymous with under‐performance. Furthermore, ingrained epistemological gendered biases persist which portray women as flawed entrepreneurs despite the absence of convincing data regarding essential gendered differences between the performance of male and female entrepreneurs.Research limitations/implicationsThe paper suggests that far greater reflexive criticism is called for regarding epistemological assumptions which shape the current research agenda.Originality/valueThis discussion develops a critical analysis of the association between gender, performance and entrepreneuring.
How do corporate characteristics affect capital structure decisions of French SMEs?
Authors: Benkraiem Ramzi , Gurau Calin 
Published: March 2013

PurposeThe purpose of this paper is to study the influence of various corporate characteristics on the capital structure of French small and medium‐sized enterprises (SMEs).Design/methodology/approachOLS fixed‐effect regressions are used to estimate the influence of SME corporate characteristics on three capital structure measures, namely total, long‐term and short‐term debt.FindingsThe findings suggest that size, profitability, growth and tangibility of assets influence, in a significant way, the capital structure of French SMEs. Furthermore, when decomposing the sample into two groups: small (1) and medium‐sized (2) firms, the findings indicate that corporate characteristics affect the capital structure of these two subsamples in the same direction, but with different amplitudes.Originality/valueThe evidence presented and discussed in this paper extends the existing literature. From an academic perspective, the methodological approach and the empirical results provide a level of analysis unmatched by the previous research on French firms. Moreover, the findings can add to the knowledge and the understanding of SME corporate managers. They can provide useful information to assist them in their decision making regarding the capital structure of their firms at a time when difficulties of SME financing are more and more evoked in the French context.