bluuebunny/crossref_metadata_2025_split huggingface dataset:
STRATEGI SEKRETARIS MENGHADAPI KARAKTER PERUBAHAN PADA ABAD KE-21
Authors: Udari Margaretha Sri 
Published: June 2024

ABSTRAK Para pekerja, khususnya yang berprofesi sebagai sekretaris, tengah menghadapi persoalan yang hampir sama yaitu terbelenggu oleh pola pikir mereka sehingga sulit menerima fakta-fakta dan cara-cara baru. Misalnya, dengan menyangkal dunia digital sehingga terpaksa harus berperang menghadapi musuh-musuh mereka yang tak terlihat. Mereka menghadapi musuh dari diri sendiri yang menjadikannya galau, walaupun inovasi sudah dimulai. Musuh diri sendiri sebagai kompetitor. Penelitian ini membahas tentang (1) bagaimana strategi sebagai solusi menghadapi karakter perubahan pada abad ke-21 bagi para pekerja dengan profesi sebagai sekretaris? (2) apa saja tantangan dan upaya sekretaris di abad ke-21 ini agar dapat melaksanakan dengan baik profesinya? Hal ini diharapkan tidak hanya bermanfaat bagi para mahasiswa, calon sekretaris, sekretaris, atau lembaga pendidikan sekretaris sebagai bahan masukan mereka. Penelitian ini menggunakan pendekatan kualitatif. Data penelitian bersumber dari studi literatur, khususnya buku-buku nasional dan internasional. Berdasarkan metode tersebut, hasil penelitian menunjukkan bahwa strategi menghadapi perubahan dan gangguan tidak hanya motivasi, tetapi juga strategi untuk membaca â€œwhere we areâ€ dan â€œwhere we are going toâ€ Kata Kunci: Sekretaris, Karakter Perubahan THE SECRETARY STRATEGY TOWARDS CHARACTER OF CHANGE IN THE 21ST CENTURY ABSTRACT Workers, especially those who work as secretaries, are facing almost the same problem, namely being shackled by their mindset making it difficult to accept new facts and methods. For example, by denying the digital world, they are forced to fight against their invisible enemies. They face enemies from themselves who make them upset, even though innovation has already started. Enemy yourself as a competitor. This research discusses (1) how is the strategy as a solution to face the character of change in the 21st century for workers with the profession as a secretary? (2) what are the challenges and efforts of the secretary in the 21st century so that he can carry out his profession well? It is hoped that this is not only beneficial for students, prospective secretaries, secretaries, or secretarial educational institutions as their input. This research uses a qualitative approach. The research data comes from literature studies, especially national and international books. Based on this method, the results of the study indicate that the strategy for dealing with change and disruption is not only motivation, but also strategies for reading "where we are" and "where we are going to" Keywords: Secretary, Change Character
PROSES ADMINISTRASI PEMINJAMAN DAN PENGEMBALIAN BUKU PADA DINAS PERPUSTAKAAN DAN ARSIP DAERAH KOTA TANGERANG SELATAN
Authors: Arifin Zaki Zainal , Kurnia Vivi Tri 
Published: June 2024

ABSTRAK Administrasi berperan sebagai perekam aktivitas sebuah kantor atau perusahaan. Mulai dari sesuatu yang kecil sampai hal yang besar. Administrasi merupakan kegiatan, catat-mencatat, ketik-menegetik Administrasi berperan sebagai perekam aktivitas sebuah kantor atau perusahaan. Mulai dari sesuatu yang kecil sampai hal yang besar. Administrasi merupakan kegiatan, catat-mencatat, ketik-mengetik, kemudian dihimpun , dan akan menjadi sebuah data atau informasi bagi perusahaan atau organisasi sebagai tolak ukur pengambilan keputusan. Dalam adminisrasi akan ada data-data yang diperlukan oleh organisasi atau perusahaan yang nantinya akan menjadi informasi sebuah kantor atau perusahaan. Peminjaman dan pengembalian buku pada Dinas Perpustakaan dan Arsip Daerah Kota Tangerang Selatan harus melalui adminisrasi yang telah ditentukan oleh petugas. Proses peminjaman yang pertama yaitu pengunjung yang ingin meminjam buku harus memiliki kartu tanda perpustakaan atau atau terdaftar sebagai anggota perpustakaan Dinas Perpustakaan dan Arsip Daerah Kota Tangerang Selatan. Karena sebagai pengunjung perpusakaan, masyarakat wajib memiliki kartu sebagai tanda terdaftar sebagai anggota perpustakaan Dinas Perspustakaan dan Arsip Daerah Kota Tangerang Selatan. Kata Kunci: Adminisrasi, Peminjaman dan Pengembalian BukuADMINISTRATION PROCESS OF LOANING AND RETURNING OF BOOKS IN THE DEPARTMENT OF LIBRARY AND REGIONAL ARCHIVES SOUTH TANGERANG CITY ABSTRACT Administration acts as a recorder of the activities of an office or company. Starting from something small to big things. Administration is an activity, note-taking, type-typing. Administration acts as a recorder of the activities of an office or company. Starting from something small to big things. Administration is an activity, taking notes, typing, then compiling, and it will become a data or information for a company or organization as a benchmark for decision making. In administration, there will be data needed by the organization or company which will later become information for an office or company. Borrowing and returning books at the Regional Library and Archives Office of South Tangerang City must go through the administration that has been determined by the officer. The first borrowing process is that visitors who want to borrow books must have a library card or be registered as a library member of the Regional Library and Archives Office of South Tangerang City. Because as visitors to the library, people are required to have a card as a sign of being registered as a member of the library of the Regional Library and Archives of South Tangerang City. Keywords: Administration, Borrowing and Returning Books.
PENERAPAN GAYA BELAJAR YANG EFEKTIF SELAMA PANDEMI COVID-19 MENGGUNAKAN MEDIA ONLINE DI UNIVERSITAS PAMULANG
Authors: Nabila Farisa Habibati , Yusrina Nurin , Fahlevi Tiara Resha , Sukmajaya Sukmajaya 
Published: June 2024

ABSTRAK Pendidikan merupakan salah satu aspek yang tidak dapat dipisahkan dari kehidupan sehari-hari. Pendidikan bertujuan untuk memberikan pengembangan kemampuan diri pada siswa dalam hal spiritual, pengelolaan diri, kepribadian, kemampuan berpikir, akhlak yang mulia, dan kualitas diri (Harahap, S, & Daharnis, 2018). Adanya pandemi Covid-19 melanda seluruh negeri di belahan dunia termasuk Indonesia. Kondisi ini mengharuskan masyarakat untuk tetap diam di rumah, belajar, bekerja, dan beribadah di rumah. Sesuai dengan Surat Edaran Mendikbud Nomor 4 tahun 2020 tentang pelaksanaan kebijakan pendidikan dalam masa darurat penyebaran coronavirus disease (COVID-19) menghentikan proses pembelajaran secara tatap muka. Untuk lebih inovatif dalam menyusun langkah-langkah pembelajaran. Sistem pembelajaran daring melibatkan banyak pihak seperti dosen, guru, peserta didik, mahasiswa maupun orangtua untuk memantau kegiatan belajar anak selama di rumah. Sistem ini membuat siswa harus mampu mengatur waktu belajar dan mengerjakan tugasnya. untuk belajar mandiri, sebab tak ada pengawasan langsung dari dosen. Sebab diberlakukannya pembelajaran secara daring membuat mahasiswa membentuk gaya belajar yang sesuai dengan kondisi pandemik ini. Oleh karena itu penulis memilih judul pada paper ini yaitu, Penerapan Gaya Belajar Yang Efektif Selama Pandemi Menggunakan Media Online di Universitas Pamulang. Kata Kunci: Gaya Belajar, Pandemi, Covid-19, Media Online APPLICATION OF EFFECTIVE LEARNING STYLES DURING THE COVID-19 PANDEMIC USING ONLINE MEDIAAT PAMULANG UNIVERSITY ABSTRACT Education is an integral aspect of daily life. Education aims to give students the development of self-ability in the spiritual, self-management, personality, noble moral thinking ability, and self-quality (harahap, s, & dahamis, 2018). With pandem covid-19 sweeping the globe including Indonesia. These conditions require people to stay home, study, work, and worship at home. In accordance with the decree dictating the number 4 year 2020 on implementing education policies in emergency deployment of coronavirus disease (covid-19) halting the process of face - to - face learning. To be more innovative in coming up learning steps. Online learning systems engage multiple parties such as teachers, teachers, student and parent students to monitor the child's learning activity at home. This system requires that the student be able to arrange time for his or her studies and tasks. To be independent, because there is no direct instruction from the lecturer. Because the online learning took place led the student to create a flavorful style befitting this pandemic. Thus the author chose the title of this paper, which is the effective application of learning styles during the pandemic using online media at the pamrepeated university. Keywords: The Learning Styles, Pandemic, Covid-19, Online Media
STRATEGI PEMENUHAN SUMBER DAYA MANUSIA DALAM MEMPERTAHANKAN KEPERCAYAAN PELANGGAN DI PT ARINA MULTIKARYA, JAKARTA
Authors: Sunarti Endang , Finatariani Endah 
Published: June 2024

ABSTRAK Penelitian ini tentang strategi pemenuhan sumber daya manusia dalam mempertahankan kepercayaan pelanggan di PT Arina Multikarya, Jakarta. Tujuan dari penelitian ini adalah untuk mengetahui pelayanan prima karyawan divisi operasional dalam memberikan kepuasan kepada pelanggan di PT Aneka Petroindo Raya Tangerang Selatan. Penelitian ini menggunakan metide wawancara dan observasi. Berdasarkan data, ada tiga kendala yang dihadapi karyawan divisi operasional, yaitu karyawan kurang menguasai tentang produk yang dijual, kurangnya keahlian berkomunikasi karyawan sehingga sering terjadi miscommunication dan kurang adanya pelatihan yang diberikan perusahaan terhadap dalam bentuk soft skill komunikasi. Penulis menyarankan ada baiknya perusahaan memberikan pelatihan tambahan kepada karyawan dan selalu melakukan evaluasi kemampuan karyawan divisi operasional dalam berkomunikasi. Kata Kunci: Pelayanan Prima, Karyawan, Pelanggan, Komunikasi dan Kepuasan. EXCELLENT SERVICE FOR OPERATIONAL DIVISION EMPLOYEES IN PROVIDING CUSTOMER SATISFACTION AT PT ANEKA PETROINDO RAYA TANGERANG SELATAN ABSTRACT This research is about the strategy of fulfilling human resources in maintaining customer trust at PT Arina Multikarya, Jakarta. The purpose of this study was to determine the excellent service of operational division employees in providing satisfaction to customers at PT Aneka Petroindo Raya Tangerang Selatan. This research uses interview and observation method. Based on the data, there are three obstacles faced by employees of the operational division, namely employees lack of mastery of the products sold, lack of employee communication skills so that miscommunication often occurs and lack of training provided by the company in the form of soft communication skills. The author suggests that it is better for companies to provide additional training to employees and always evaluate the ability of operational division employees to communicate. Keywords: Service Excellence, Employee, Customer, Communication and Satisfaction.
PROSEDUR PENGELOLAAN SURAT MASUK DAN SURAT KELUAR PADA PUSAT RISET PENGEMBANGAN SDM DI BADAN STANDARISASI NASIONAL PUSPIPTEK-TANGERANG SELATAN
Authors: Mulyani Benazir Dyas , Anggraini Yeni 
Published: June 2024

ABSTRAK Pada saat ini banyak terjadi kendala dalam penanganan arus surat masuk dan surat keluar, terutama mengenai keterlambatan dalam hal pencapaian surat kepada pihak yang dituju, serta penanganan yang masih kurang memadai sehingga dapat mempengaruhi kinerja suatu organisasi, perusahaan, atau instansi. Wawancara dan observasi digunakan dalam penelitian ini sebagai metode penelitian. Pengelolaan surat masuk dan surat keluar merupakan bagian vital dalam berlangsungnya kegiatan baik instansi Pemerintah maupun Swasta. Pengelolaan surat merupakan salah satu kegiatan dalam organisasi yang dapat membantu kelancaran dalam bidang administrasi. Oleh karena itu, dibutuhkan pengelolaan surat masuk dan surat keluar yang tepat, sehingga menciptakan hasil yang efektif dan efesien. Kata-kata Kunci: Prosedur, Pengelolaan, SuratINCOME AND MANAGEMENT PROCEDURESOUTLINE LETTER AT THE RESEARCH CENTER FOR HR DEVELOPMENT AT THE NATIONAL STANDARDIZATION AGENCY PUSPIPTEK-TANGERANG SELATAN ABSTRACT At this time there are many obstacles in handling the flow of incoming and outgoing mail, especially regarding delays in achieving letters to the intended party, as well as inadequate handling so that it can affect the performance of an organization, company, or agency. Interviews and observations were used in this study as research methods. Management of incoming and outgoing mail is a vital part of the ongoing activities of both government and private agencies. Mail management is one of the activities in the organization that can help smooth administration in the field of administration. Therefore, proper management of incoming and outgoing letters is needed, so as to create effective and efficient results. Keywords: Procedure, Management, Letter
PROSEDUR PELAKSANAAN TUGAS STAFF HEAD TEMPORARY DISCONNECTION PADA PT PALYJA
Authors: Afkar Jamilul , Zainal Arifin Zaki 
Published: June 2024

ABSTRAK Penulisan ini tentang prosedur yang berlaku di PT PALYJA DPP Pusat. Tujuan dari laporan akhir ini adalah untuk mengetahui berjalannya dengan baik prosedur pelaksaan tugas pada PT PALYJA DPP Pusat. Wawancara, observasi dan riset kepustakaan digunakan dalam laporan ini sebagai metode penulisan Tugas Akhir. Berdasarkan data tersebut terdapat dua kendala yang dihadapi oleh staff head temporary disconnection, yaitu kurang optimalnya pelaksanaan tugas staff head temporary disconnection sesuai dengan prosedur yang sudah ditentukan, seperti faktor posisi meteran yang sangat sulit untuk diakses petugas. Dan banyaknya tindakan nonkooperatif yang dilakukan oleh pelanggan terhadap petugas. Kendala tersebut menjadi salah satu hambatan dan tekanan bagi staff head temporary disconnection untuk menjalankan tugas di bagian temporary disconnection pada PT PALYJA. Penulis menyarankan bahwa PT PALYJA segera memindahkan posisi meteran ke tempat yang mudah diakses oleh petugas dilapangan, sehingga pekerjaan yang dilakukan petugas bisa berjalan dengan lancar. Dan menemukan solusi untuk pelanggan yang non kooperatif agar tidak terjadi tindakan fisik maupun mental yang dapat membahayakan petugas yang bekerja dilapangan. Kata Kunci: Prosedural, Petugas, dan PT PALYJA. PROCEDURE FOR IMPLEMENTATION OF STAFF HEAD TEMPORARY DISCONNECTION DUTY AT PT PALYJA ABSTRACT This writing is about the procedures that apply at PT PALYJA DPP Center. The purpose of this final report is to find out how well the procedures for carrying out tasks at PT PALYJA DPP Center are. Interviews, observations and library research are used in this report as a method of writing the Final Project. Based on these data, there are two obstacles faced by the staff head temporary disconnection, namely the less than optimal implementation of the duties of the staff head temporary disconnection in accordance with predetermined procedures, such as the meter position factor which is very difficult for officers to access. And the number of non-cooperative actions taken by customers against officers. These obstacles become one of the obstacles and pressures for the temporary disconnection head staff to carry out their duties in the temporary disconnection section at PT PALYJA. The author suggests that PT PALYJA immediately move the meter position to a place that is easily accessible by field officers, so that the work carried out by officers can run smoothly. And find solutions for non-cooperative customers so that there are no physical or mental actions that can endanger officers working in the field. Keywords: Procedure, Officer, and PT PALYJA.
THE EFFECT OF ORGANIZATIONAL LEARNING AND CORE ORGANIZATIONAL COMPETENCE ON ORGANIZATIONAL PERFORMANCE (STUDY AT PRIVATE UNIVERSITIES IN NTT PROVINCE)
Authors: Yuliawan Rahmat 
Published: June 2024

ABSTRACTThis empirical research aimed to determine the organizational learning influence extent on the organizational core competencies in improving the private university organizations performance in the East Nusa Tenggara province. This study was conducted in some stages in order to determine the partial effect of organizational learning on the organizationâ€™s core competencies, and organizational performance. The aforementioned aspect contributed to further studies in the strategy management. It concerned the effect of organizational learning on core competencies, and organizational performance, especially in organizing private universities. Previous research was reviewed to aid variables and hypothesis development. The variables used in the research were organizational learning, organizational core competencies, and work performance. The following stages were conducted through the course of the research: browsing articles, separating articles, extracting data, synthesizing data, reporting data. Data analysis method used path analysis. The approach used was quantitative positivists. The populations in this study were all private universities in the scope of Region VIII LLDIKTI Bali and Nusa Tenggara, focusing in East Nusa Tenggara. The sample were university and college in East Nusa Tenggara province: 40 PTS (High Education Institutions) consisting of 12 universities and 28 college. This study focused on the phenomenon occurred in NTT province higher education. The higher education organization management has not been well standardized. It exhibited low quality organizational competency, educational qualifications, lecturer competencies, facilities and infrastructure. Offered study programs were not in accordance with the regional condition. The graduateâ€™s competence did not suit the regional need. The local governments did not focus its effort in higher education. Regardless of this obstacle, the community kept sending their children to higher education institutions. This was indicated by increased number of universities in NTT and high-interest rate in entering higher education. This condition encouraged researchers to determine the phenomenonâ€™s crucial aspects. This research aimed to illustrate how organizational learning and core organization competencies needed to be developed in improving private university institutions performance in NTT province.Keywords: Organizational Learning, Core Organization Competencies, Organizational Performance, Private Universities Organizations
PERAN CUSTOMER CARE SECTION HEAD DALAM PELAKSANAAN PENILAIAN KINERJA KARYAWAN DI PT VISIONET DATA INTERNASIONAL TANGERANG
Authors: Suharti Suharti , Rahmayanti Rahmayanti , Junaedi Edi 
Published: June 2024

ABSTRAK Penulisan ini tentang penilaian prestasi dan kinerja karyawan di PT Visionet Data Internasional Tangerang. Tujuan dari penulisan Tugas Akhir ini adalah untuk mengetahui tentang peran Section Head dalam pelaksanaan penilaian prestasi dan kinerja karyawan di PT Visionet Data Internasional Tangerang. Metode literatur, wawancara dan observasi adalah metode yang digunakan dalam laporan ini sebagai metode penulisan Tugas Akhir. Berdasarkan data, ada dua kendala yang menjadi kekurangan dalam penilaian prestasi dan kinerja karyawan di PT Visionet Data Internasional yaitu penarikan data pendukung yang digunakan sebagai dasar penilaian kinerja masih ditarik dengan cara manual dan umpan balik terhadap karyawan yang kinerjanya masih di bawah rata-rata masih belum dilaksanakan dengan baik sehingga karyawan belum dapat melakukan peningkatan kinerja. Penulis menyarankan bahwa penarikan data pendukung harus dilakukan dengan cara yang lebih efektif agar hasil yang di dapatkan lebih valid dan akurat serta perlu adanya pengarahan lanjutan terhadap karyawan yang nilai kinerjanya masih ada di bawah rata-rata. Kata kunci : Penilaian Kinerja, Section Head THE ROLE OF CUSTOMER CARE SECTION HEAD IN THE IMPLEMENTATION OF EMPLOYEE PERFORMANCE ASSESSMENT AT PT VISIONET DATA INTERNATIONAL TANGERANG ABSTRACT This writing is about evaluating the achievements and performance of employees at PT Visionet Data Internasional Tangerang. The purpose of writing this Final Project is to find out about the role of the Section Head in the implementation of employee performance and achievement assessments at PT Visionet Data Internasional Tangerang. Literature, interview and observation methods are the methods used in this report as the method of writing the Final Project. Based on the data, there are two obstacles that are lacking in the assessment of employee performance and performance at PT Visionet Data Internasional, namely the withdrawal of supporting data used as the basis for Performance Appraisals is still drawn manually and feedback to employees whose performance is still below average is still not available. implemented properly so that employees have not been able to improve performance. The author suggests that the withdrawal of supporting data must be done in a more effective way so that the results obtained are more valid and accurate and there is a need for further guidance to employees whose performance scores are still below average. Keywords: Performance Assessment, Section Head
PELAYANAN PRIMA KARYAWAN DIVISI OPERASIONAL DALAM MEMBERIKAN KEPUASAN PADA PELANGGAN DI PT ANEKA PETROINDO RAYA TANGERANG SELATAN
Authors: Revita Annisa Ayu , Harjoyo Harjoyo 
Published: June 2024

ABSTRAK Penelitian ini tentang pelayanan prima karyawan divisi operasional dalam memberikan kepuasan pada pelanggan PT Aneka Petroindo Raya Tangerang Selatan. Tujuan dari penelitian ini adalah untuk mengetahui pelayanan prima karyawan divisi operasional dalam memberikan kepuasan kepada pelanggan di PT Aneka Petroindo Raya Tangerang Selatan. Wawancara dan observasi digunakan sebagai metode penelitian. Berdasarkan data, ada tiga kendala yang dihadapi karyawan divisi operasional, yaitu karyawan kurang menguasai tentang produk yang dijual, kurangnya keahlian berkomunikasi karyawan sehingga sering terjadi miscommunication dan kurang adanya pelatihan yang diberikan perusahaan terhadap dalam bentuk soft skill komunikasi. Penulis menyarankan ada baiknya perusahaan memberikan pelatihan tambahan kepada karyawan dan selalu melakukan evaluasi kemampuan karyawan divisi operasional dalam berkomunikasi. Kata Kunci: Pelayanan Prima, Karyawan, Pelanggan, Komunikasi dan Kepuasan. EXCELLENT SERVICE FOR OPERATIONAL DIVISION EMPLOYEES IN PROVIDING CUSTOMER SATISFACTIONAT PT ANEKA PETROINDO RAYA TANGERANG SELATAN ABSTRACT This research is about the excellent service of operational division employees in providing satisfaction to the customers of PT Aneka Petroindo Raya Tangerang Selatan. The purpose of this study was to determine the excellent service of operational division employees in providing satisfaction to customers at PT Aneka Petroindo Raya Tangerang Selatan. Interviews and observations were used as research methods. Based on the data, there are three obstacles faced by employees of the operational division, namely employees lack of mastery of the products sold, lack of employee communication skills so that miscommunication often occurs and lack of training provided by the company in the form of soft communication skills. The author suggests that it is better for companies to provide additional training to employees and always evaluate the ability of operational division employees to communicate. Keywords: Service Excellence, Employee, Customer, Communication and Satisfaction.