bluuebunny/crossref_metadata_2025_split huggingface dataset:
Not all sunshine and roses: discovering intellectual liabilities “in action”
Authors: Giuliani Marco 
Published: January 2013

PurposeThe aim of this paper is to help to address the need for empirical investigations on intellectual capital and intellectual liabilities “in action” and their consequences in terms of value creation and value destruction. In light of this consideration, this study aims to investigate if and how intellectual capital and intellectual liabilities influence the value creation and destruction processes, that is, if intellectual liabilities “in action” simply mirror intellectual capital dynamics or if they present some specificities.Design/methodology/approachA multiple case study method is adopted in order to understand intellectual capital and intellectual liabilities “in action”.FindingsThis study highlights the relevance of intellectual liabilities within the intellectual capital discourse. In particular, it shows that intellectual capital and intellectual liabilities affect the value creation process in different ways. Moreover, it emerges that intellectual liabilities tend to be left out of managerial discussions. Stemming from this, the idea of intellectual equity is proposed and conceived as the logical difference between intellectual capital and intellectual liabilities.Research limitations/implicationsThe main limitations of this study are twofold. The first is related to the methodology adopted and in particular to the qualitative mapping process developed. The second is the fact that the constructs to analyse were not indicated by the firms but by the author in order to make the results comparable.Practical implicationsThis study contributes to the development of the literature on “intellectual capital in action” and “intellectual capital in practice” bringing in the idea of intellectual liabilities and the consideration that intellectual capital can create, but also destroy, value. Moreover, it highlights the need to monitor and manage intellectual liabilities in order to control the negative effects generated by intellectual capital. Therefore, this analysis has both theoretical and practical implications.Originality/valueIn comparison to the extant literature mentioned, this study does not analyse IC only in terms of value creation, but also in terms of value destruction. Moreover, instead of proposing and developing new concepts, methods and tools, this research investigates intellectual liabilities “in action”. In addition, this work jointly considers value creation and value destruction processes.
IC 21: reflections from 21 years of IC practice and theory
Authors: Edvinsson Leif 
Published: January 2013

PurposeThe purpose of this paper is to reflect on 21 years of IC theory and practice as input into discussing the origins of IC, its multiple perspectives and where it is heading.Design/methodology/approachThis article is based on the author's reflections of the past and vision for the future.FindingsIC is still for many an invisible fuzzy dimension, or mainly a measuring and accounting issue. For others, it is thought of as a more and more strategic ecosystem for sustainable value creation. Is there a kind of learned blindness in financial capital accounting or ignorance of new value opportunity spaces? We need to go beyond IC reporting. We are on the edge of something, but what?Originality/valueThe paper presents the personal views of an internationally renowned IC academic and practitioner about what the future may hold for IC.
Indian consumers: are they the same across regions?
Authors: Jin Byoungho , Son Junghwa 
Published: January 2013

PurposeThe purposes of this study are to empirically test the differences among three major cities in India by their affluence level, selected factors related to consumer purchase behaviors, and to examine the regional differences in purchase behaviors.Design/methodology/approachA total of 652 usable data were collected from consumers of age 18 years or older residing in Mumbai, New Delhi, and Bangalore, India via mall intercept surveys.FindingsOverall, the findings confirmed that affluence level in each region explains the variances in region's values, attitudes, lifestyles, and consumption patterns of foreign branded goods. That is, Mumbai (i.e. the highest GDP among the three cities) showed individualistic characteristics (i.e. lower levels of face saving and group conformity). Attitude toward economizing was found to be inversely related to a city's affluence level with Bangalore (least affluent) having the highest attitude toward economizing and Mumbai (most affluent) having the lowest attitude toward economizing. Mumbai and New Delhi consumers purchased significantly more foreign jeans than Bangalore consumers. In purchasing foreign brand goods, social attributes (i.e. brand name and latest fashion) were more prominent in Bangalore consumers who are the most collectivistic in this study.Practical implicationsThe findings of this study convey a clear message: assuming Indian consumers are the same across regions is a mistake and a localization approach should be considered to market to each region.Originality/valueThis study is one of the first attempts to examine regional differences in the Indian market. This study adds empirical evidence that differing economic affluence levels are critical in estimating consumption differences by region.
Understanding acculturation of consumer culture in an emerging market
Authors: Gupta Nitin 
Published: January 2013

PurposeThe purpose of this paper is to study the extent of behavioral acculturation of consumer culture (B‐ACC) and attitudinal acculturation of consumer culture (A‐ACC) among the urban, educated, middle class Indian consumers. It also aims to test if B‐ACC and A‐ACC among various demographic segments of Indian consumers differ on the basis of their ownership/usage of foreign brands vis‐à‐vis Indian brands.Design/methodology/approachAn empirical study has been conducted to address the above mentioned objectives. Data have been collected from urban, educated, middle class Indian consumers using structured questionnaire and following snowball and judgment sampling methods. Data analysis has been done using ANOVA and T‐test.FindingsThe results show that highly educated Indian consumers who fall under the age group of 16‐25 years and belong to upper‐middle class show greater levels of B‐ACC as well as A‐ACC vis‐à‐vis other demographic segments of Indian consumers. In the total sample as well as among all the demographic segments, it was observed that B‐ACC is significantly higher than A‐ACC. Indian consumers who own/use foreign brands show significantly higher B‐ACC across most of demographic segments.Practical implicationsThe research clearly identifies the segment which would be most receptive to the globalized marketing strategies of various multinational corporations.Originality/valueThe paper shows the extent of B‐ACC and A‐ACC among the Indian consumers. It provides empirical support to the contention in the extant literature that B‐ACC would be greater than A‐ACC among consumers in the emerging markets.
Customer interaction in service innovation: evidence from India
Authors: Alam Intekhab 
Published: January 2013

PurposeCustomer interaction in new service development is a key success factor for new services. However, the knowledge about the process and techniques of customer interaction in any Asian and emerging market is limited. Therefore, the purpose of this article is to investigate the process of customer interaction in new service development in an emerging market – India.Design/methodology/approachThe article is based on longitudinal case research involving 24 service firms, in which 48 managers and 24 customers were interviewed and the paper followed the development process of several new service projects in real time.FindingsThe research answers several critical questions involved in customer interaction in new service development that include: What are the modes of customer interaction in NSD? What are the stages of customer interaction? Whom a firm shall interact with? What is the role of employees in customer interaction? And what are the pitfalls in customer interaction process?Research limitations/implicationsThe results and findings of this study will help managers improve the odds of developing successful new services in the emerging markets.Originality/valueThe research is the first attempt to examine the customer interaction practice of service firms in an emerging market – India. Therefore, it contributes to the extant literature of new service development and innovation.
Quality standards: integration within a bereavement environment
Authors: Crowder Mark 
Published: January 2013

PurposeThe purpose of this paper is to examine the means by which one UK local authority obtained certification of its Bereavement Service against ISO9001, ISO14001, and ISO27001. It aims to explain the processes that were followed, highlight the problems that were encountered, and show how these were overcome.Design/methodology/approachThe paper adopts a case study approach. The case study emerged from a broader grounded theory study which is outside the scope of this paper.FindingsThis paper demonstrates that ISO27001 can be fully integrated into a single management system with ISO9001 and ISO14001, and also illustrates that the various standards can be applied more flexibly than is often thought.Practical implicationsThis study will be of significant benefit to bereavement professionals because it offers advice and guidance on addressing pitfalls that may be encountered when bereavement services wish to seek certification against international standards. It will also benefit quality, environmental, and information security professionals because it shows, in a practical way, how the three standards can be fully integrated.Originality/valueThe integration of ISO27001 into a comprehensive management system is an area which has previously been under‐researched. Furthermore, this paper takes an original perspective to information security, arguing that ISO27001 can be applied beyond an ICT environment, and this is demonstrated by considering the standard in the context of bereavement services.
Quality of life in pharmacological intervention on autism spectrum disorders
Authors: Bertelli Marco , Piva Merli Micaela , Rossi Michele , Lassi Stefano , Bianco Annamaria , Colangelo Julie 
Published: January 2013

PurposeIn psychiatry the concept of quality of life (QoL) has gradually acquired importance and interest, becoming a valuable outcome for many clinical trials. In pharmacological research on Autism Spectrum Disorders (ASD), most used outcome measures rely on the effect on behavioural symptoms and functioning impairment, while QoL has rarely been considered. The purpose of this paper is to provide a systematic mapping of the literature on QoL as a new outcome measure in psychopharmacological research for adults with ASD.Design/methodology/approachThe authors reviewed the international literature on the basis of the following questions: did pharmacological interventions on ASD include QoL as an outcome measure? If yes, how and to what extent? What consideration was given to generic (whole‐person) QoL?FindingsThe literature mapping shows an extreme lack of studies including QoL as an outcome measure. The few contributions present in the literature show significant conceptual and methodological limits. The literature does not allow any comparison of effectiveness between classes of drugs or single compounds with respect to QoL.Originality/valueThe present mapping is the first contribution of literature reviewing on the application of QoL to pharmacological treatments of any kind for ASD. Although the international scientific community shows increasing interest on QoL and other person‐centred measures in psychopharmacological practice, in respect to ASD considerable research efforts are needed to make these measures applicable and their usefulness actually proved.
Satisfaction with a child and adolescent mental health services (CAMHS) intellectual disability service
Authors: Chilvers Rebecca , Gratton Suzannah , Bernard Sarah H. 
Published: January 2013

PurposeThe purpose of this paper is to assess whether a tier four mental health of child and adolescent intellectual disability service was meeting the complex needs of children and families by evaluating performance on key characteristics of a “model service” identified by the Royal College of Psychiatrists in 2004.Design/methodology/approachQuestionnaires assessed all areas of a “model service” for parents and children, and were sent to the 68 consecutive referrals received within an 18 month period. A postal survey response rate of 42.6 per cent (parents) and 11.7 per cent (children) was achieved, and the final sample was found to be representative of the consecutive case series as a whole.FindingsThe service showed excellent performance on all indicators, suggesting it is operating a “model service” as experienced by service‐users themselves.Practical implicationsIssues raised included the need for families to have greater information prior to assessments; clearer explanation of the limitations of the service when families are first seen; and review at the completion of intervention to highlight continuing treatment needs.Originality/valueThe paper may assist in the development of CAMHS for children and young people with learning disabilities.
Incorporating learning study in a teacher education program in Hong Kong: a case study
Authors: Yee Lai Mun , Wah Priscilla Lo‐Fu Yin 
Published: January 2013

PurposeThe purpose of this paper is to report a case study of how learning study was incorporated in teacher education programs in Hong Kong. It aims to share the success of the program and to disseminate how pre‐service teachers enhanced their mathematical content knowledge and pedagogical content knowledge by practising learning study. Building on the work, this paper suggests incorporating the framework of learning study, a theory‐guided pedagogical principle, as an integrated subject of mathematics pedagogy and teaching practice in teacher education programs.Design/methodology/approachIn total 32 pre‐service teachers’ learning journals of their reflections of learning processes were analyzed. The analysis of data and reporting of findings are linked tightly to how pre‐service teachers enhanced their mathematical content knowledge and pedagogical content knowledge by practising learning study.FindingsThe 32 pre‐service teachers noted that the learning study subject fostered their understanding of relationship between theory and practice and their understanding of transforming knowledge into action. In particular, they came to understand that knowledge of pupils and content involves a particular mathematical idea or procedure and familiarity with students’ prior knowledge and misconceptions. They also reported that they understood better what mathematics pedagogy content knowledge means and what components it includes.Originality/valueThe suggestions of incorporating the framework of learning study in teacher education programs is supported and manifested by the positive feedback and comments of the 32 pre‐service teachers who underwent the entire learning process of learning study in Hong Kong. The findings demonstrate how pre‐service teachers’ mathematical content knowledge and pedagogical content knowledge were enhanced by practising learning study.
Understanding the dimensions of home that impact on home modification decision making
Authors: Aplin Tammy , de Jonge Desleigh , Gustafsson Louise 
Published: January 2013

Background/aimThe home environment is a multidimensional and personally meaningful place, and the complexity of this environment often impacts on the home modification process and outcomes. Home modifications can appear as a straightforward solution to safety and occupational performance concerns; nevertheless, clients sometimes reject modifications or are unsatisfied with the completed works. To understand this phenomenon, this study aimed to determine what aspects of the home environment impact home modification decision making.MethodIn this qualitative descriptive study, 42 in‐depth interviews using a semi‐structured questionnaire were undertaken and analysed using a template analysis. The interviews explored the experience of the home modification process, including concerns and the decisions made about the modifications.FindingsFour dimensions of the home environment were commonly found to affect decision making namely, the personal, societal, physical and temporal dimensions of home as well as social and occupational dimensions.ConclusionsAn understanding of the dimensions of home that impact decision making provides occupational therapists with a greater appreciation of the experience of home and allows them to enhance the effectiveness and acceptance of home modifications.
Understanding the sensory experiences of young people with autism spectrum disorder: A preliminary investigation
Authors: Ashburner Jill , Bennett Laura , Rodger Sylvia , Ziviani Jenny 
Published: January 2013

Background/aimUnusual responses to sensations can impact upon the daily activities for individuals with autism spectrum disorder. Current understandings of these sensory experiences have been drawn from the proxy reports from parents/caregivers, standardised self‐report questionnaires and autobiographical accounts. As sensory experiences are intensely personal, the first‐hand accounts of people with autism spectrum disorder may have greater validity than caregiver reports, but these have never been systematically researched. This study explored the utility of using a semi‐structured interview protocol augmented with visual cues to facilitate our understanding of the way people with autism spectrum disorder experience sensory input, and use coping strategies to manage sensory issues that interfere with participation.MethodA semi‐structured interview augmented by visual cues was used to investigate the sensory experiences of three adolescent males with autism spectrum disorder. As is common in this population, two of the participants also had a diagnosis of Attention Deficit Hyperactivity Disorder and were taking stimulant medication.ResultsParticipants shared a preference for expected, predictable and controllable sensory input, whereas unexpected, unpredictable and uncontrollable sensations were perceived as unpleasant. A heightened awareness of and difficulty filtering extraneous sensory input, high levels of movement seeking and an over‐focus on salient sensory input were also described. Strategies employed to manage sensory challenges included avoiding, increasing predictability and control and meta‐cognitive adaptations.ConclusionsFurther research involving a larger sample of participants is recommended to determine the utility of using a semi‐structured interview protocol augmented with visual cues to understand the sensory experiences of individuals with high‐functioning autism spectrum disorder.
Impact of protist grazing on a key bacterial group for biogeochemical cycling in Baltic Sea pelagic oxic/anoxic interfaces
Authors: Anderson Ruth , Wylezich Claudia , Glaubitz Sabine , Labrenz Matthias , Jürgens Klaus 
Published: January 2013

SummaryBarrier zones between oxic and anoxic water masses (redoxclines) host highly active prokaryotic communities with important roles in biogeochemical cycling. In Baltic Sea pelagic redoxclines, Epsilonproteobacteria of the genus Sulfurimonas (subgroup GD17) have been shown to dominate chemoautotrophic denitrification. However, little is known on the loss processes affecting this prokaryotic group. In the present study, the protist grazing impact on the Sulfurimonas subgroup GD17 was determined for suboxic and oxygen/hydrogen sulphide interface depths of Baltic Sea redoxclines, using predator exclusion assays and bacterial amendment with the cultured representative ‘Sulfurimonas gotlandica’ strain GD1. Additionally, the principal bacterivores were identified by RNA‐Stable Isotope Probing (RNA‐SIP). The natural Sulfurimonas subgroup GD17 population grew strongly under oxygen/hydrogen sulphide interface conditions (doubling time: 1–1.5 days), but protist grazing could consume the complete new cell production per day. In suboxic samples, little or no growth of Sulfurimonas subgroup GD17 was observed. RNA‐SIP identified five active grazers, belonging to typical redoxcline ciliates (Oligohymenophorea, Prostomatea) and globally widespread marine flagellate groups (MAST‐4, Chrysophyta, Cercozoa). Overall, we demonstrate for the first time that protist grazing can control the growth, and potentially the vertical distribution, of a chemolithoautotrophic key‐player of oxic/anoxic interfaces.
Chronic care infrastructures and the home
Authors: Langstrup Henriette 
Published: January 2013

AbstractIn this article I argue that attention to the spatial and material dimensions of chronic disease management and its place‐making effects is necessary if we are to understand the implications of the increased mobilisation – technologically or otherwise – of the home in chronic disease management. Analysing home treatment in asthma and haemophilia care, I argue that in relation to chronic disease management the home is not only always connected to the clinic but moreover, what the home is in part depends on the specificities of these attachments. Drawing primarily on the work of Susan Leigh Star and scholars of human geography I propose the concept of chronic care infrastructures designating the often inconspicuous socio‐material elements (such as medication, control visits, phone calls, doses and daily routines), which are embedded in everyday life (of both the clinic and the home) and participate in producing the effect of treatment but also the effect of home. These chronic care infrastructures demand the emplacement of various objects and activities in everyday life and thus relate to negotiations of ‘keepings’– what to keep and care for and where to grant it room vis á vis other ‘keepings’.
Repeated pulse feeding induces functional stability in anaerobic digestion
Authors: De Vrieze Jo , Verstraete Willy , Boon Nico 
Published: January 2013

SummaryAnaerobic digestion is an environmental key technology in the future bio‐based economy. To achieve functional stability, a minimal microbial community diversity is required. This microbial community should also have a certain ‘elasticity’, i.e. the ability to rapidly adapt to suboptimal conditions or stress. In this study it was evaluated whether a higher degree of functional stability could be achieved by changing the feeding pattern, which can change the evenness, dynamics and richness of the bacterial community. The first reactor (CSTRstable) was fed on daily basis, whereas the second reactor (CSTRdynamic) was fed every 2 days. Average biogas production was 0.30 l CH4 l−1 day−1 in both reactors, although daily variation was up to four times higher in the CSTRdynamic compared with the CSTRstable during the first 50 days. Bacterial analysis revealed that this CSTRdynamic had a two times higher degree of bacterial community dynamics. The CSTRdynamic also appeared to be more tolerant to an organic shock load of 8 g COD l−1 and ammonium levels up to 8000 mg TAN l−1. These results suggest that the regular application of a limited pulse of organic material and/or a variation in the substrate composition might promote higher functional stability in anaerobic digestion.