bluuebunny/crossref_metadata_2025_split huggingface dataset:
Experienced and potential medical tourists' service quality expectations
Authors: Guiry Michael , Scott Jeannie J. , Vequist David G. 
Published: November 2013

PurposeThe paper's aim is to compare experienced and potential US medical tourists' foreign health service‐quality expectations.Design/methodology/approachData were collected via an online survey involving 1,588 US consumers engaging or expressing an interest in medical tourism. The sample included 219 experienced and 1,369 potential medical tourists. Respondents completed a SERVQUAL questionnaire. Mann‐Whitney U‐tests were used to determine significant differences between experienced and potential US medical tourists' service‐quality expectations.FindingsFor all five service‐quality dimensions (tangibles, reliability, responsiveness, assurance and empathy) experienced medical tourists had significantly lower expectations than potential medical tourists. Experienced medical tourists also had significantly lower service‐quality expectations than potential medical tourists for 11 individual SERVQUAL items.Practical implicationsResults suggest using experience level to segment medical tourists. The study also has implications for managing medical tourist service‐quality expectations at service delivery point and via external marketing communications.Originality/valueManaging medical tourists' service quality expectations is important since expectations can significantly influence choice processes, their experience and post‐consumption behavior. This study is the first to compare experienced and potential US medical tourist service‐quality expectations. The study establishes a foundation for future service‐quality expectations research in the rapidly growing medical tourism industry.
Understanding performance of joint ventures
Authors: D. Vivek Shiri , Glenn Richey R. 
Published: November 2013

Purpose
– The purpose of this paper is to contribute to the existing knowledge about joint ventures (JV) by modeling the interactional strength of fit between JV partners. The paper integrates different constructs from three theoretical perspectives most widely used in JV studies – trust and commitment from the relational perspective; opportunism and specific investments from the transaction cost perspective; and assesses the moderating role of fit from the contingency perspective.

Design/methodology/approach
– Quantitative data from JVs were collected using the survey method. Relationships in the moderated mediation model were tested using complex sets of hierarchical regression steps.

Findings
– Relational intentions of partners influence specific investments between the partners. The two together drive JV performance and their impact is moderated by the extent of fit between the partners. Thus, it is concluded that the strength of fit, as perceived by partners, influences the role of other constructs from the relational, transactional and contingency perspectives, which together can help us understand performance of JVs better.

Research limitations/implications
– An assessment of longitudinal view of the relational variables and subsequent performance can be captured in future. This research assesses fit based on compatibility, which assesses similarity as well as complementarity, primarily by way of harmony in different aspects. Future research could differentiate complementarity from similarity to further assess the impact of fit.

Practical implications
– The relational behavior of JV partners, or their rational approaches to resource seeking, will be optimally effective only when the fit between partner characteristics is high. While the relational or transactional approaches can evolve in JVs, the partners should assess the extent of fit before getting into a JV relationship.

Originality/value
– The research presents a holistic framework that draws from various theoretical perspectives. The results establish that contrary to its peripheral treatment in the literature, fit plays an important role and can modify the influence relational variables and specific investments can have on the performance of JVs.
Human resources and expatriate evacuation: a conceptual model
Authors: Fee Anthony , McGrath-Champ Susan , Liu Helena 
Published: November 2013

Purpose
– The purpose of this paper is to introduce a conceptual model that integrates multi-disciplinary research in relation to crisis management, and to consider its application for international human resource managers in preventing and managing the evacuation of expatriate staff during crises.

Design/methodology/approach
– The paper critically reviews and distils research into crisis and evacuation management, and examines its relevance to a generic framework of international human resource roles. The paper evaluates this body of literature and suggests potential research avenues from an international human resource perspective.

Findings
– The review reveals a dearth of research on emergency evacuation of expatriates from a human resources perspective. The paper articulates a framework that delineates what role human resource managers could, or should, play during crisis preparation and response. This framework aims to establish a basic “roadmap” for use by practitioners and researchers.

Originality/value
– Focusing on the human (rather than business) implications of crises, the paper links crisis management literature to the role of international human resource managers in supporting the health, safety, and security of international assignees during crises. A framework is presented which enables managers to map their current (and potential) contributions to preventing and managing expatriate evacuation. From this, several avenues of future research are drawn.
Management development and co-production: myths and realities
Authors: Fenwick John , McMillan Janice 
Published: November 2013

Purpose
– The purpose of this paper is to address the relationship between public sector practitioners and academic providers in the design and delivery of management development programmes. What is the added value of HEI involvement in management development and does this intervention generate knowledge that could not be produced by the organisation alone? This paper offers a critical discussion of the concept of mutual co-production, arguing that management development programmes may address the organisational needs of clients, or those of providers, without necessarily representing creative and consensual co-creation.

Design/methodology/approach
– Discussion is drawn from qualitative interviews in Scotland and England with academics providing management development programmes, together with managers from two public sector organisations. Initial interviews carried out in 2011 were supplemented by additional interviews with academic providers in 2012.

Findings
– Management development programmes may serve primarily to address the internal objectives of client organisations and academic providers alike. True co-creation requires timescales and relationships of trust that need to be built over time.

Practical implications
– Critical insight into the commercial relationship between providers and public organisations enables greater clarity about what the provider is selling and what the organisation is buying. This contributes to conceptual understanding of the management development relationship, and, moreover, to open and effective practice.

Originality/value
– The paper critically addresses the management development relationship between client and provider and informs future practice and further research.
Action learning: understanding interpersonal relationships within learning sets
Authors: Yeadon-Lee Annie 
Published: November 2013

Purpose– The purpose of this paper is to respond to calls for research into the use of action learning in management education (Hay, 2011). It reports on student experiences of action learning in a final year module for part time Master of Business Administration students. It focuses specifically on the development of an understanding of the interpersonal relationships that existed within those action learning sets; both positive and negative. The paper then discusses the subsequent impact those dynamics may have on the effectiveness of the action learning process.Design/methodology/approach– An interpretivist philosophy underpins the research framework adopted in this paper. Data were captured by means of semi-structured questionnaires distributed at both the beginning and end of the module. The data were thematically analysed using open coding.Findings– The paper used two contrasting views of the interpersonal relationships in action learning sets: Revans’ (1982) “comrades in adversity” and Vince's (2004) “adversaries in commonality” as a framework for discussion. It found that various interpersonal dynamics existed within the sets, which in this case, had the ability to influence individual satisfaction and the overall effectiveness of the set.Originality/value– The findings provide insights, via participant voice, into aspects of interpersonal relationships within action learning sets. In particular, the politics and emotions that occur within the learning sets, whilst considering the subsequent impact on both participant satisfaction and the effectiveness of action learning sets.
Unlike chess, everyone must continue playing after a cyber-attack
Authors: Clark Michael , E. Harrell Charles 
Published: November 2013

Purpose
– This paper aims to familiarize readers about the nature and extent of the risks that listed companies and their boards of directors face by not addressing their attention to insuring the cyber-security of their operations and not disclosing cyber-episodes and their impact on operations as suggested by the SEC's Division of Corporate Finance.

Design/methodology/approach
– This article provides an overview of recent developments that led the SEC's Division of Corporate Finance to issue a non-binding guidance on cyber-security, along with an analysis of the importance of cyber-security in today's marketplace, those business sectors that already must comply with statutory and regulatory duties to safeguard private information, the applicable duties of directors under Delaware law, and an overview of the enforcement activities against companies that have experienced data breaches, as well as a discussion of private class actions that have sought damages claimed to have resulted from the negligence of companies and their boards to fulfill their duties to protect such information from being stolen due to inadequate systems and protective measures.

Findings
– The SEC Division of Corporate Finance's voluntary disclosure guidance concerning cyber-security offers various, non-binding reasons for listed companies to report about cyber-events that may be material to a business operation or profitability. Listed companies and their boards face enforcement and private litigation risks in the event of a cyber-incident because of the heightened interest in cyber-security, the considerable costs likely incurred as a result of a cyber-event, and the duties they owe to exercise appropriate oversight in the face of known risks.

Originality/value
– The paper provides practical explanation of developing issues by experienced corporate and litigation lawyers.
The pragmatics and aesthetics of knowing: implications for online education
Authors: Chapman Jocelyn 
Published: November 2013

Purpose
– The aim of this paper is to contribute to making higher education, particularly online education, more relevant and inspiring by orienting it toward the pragmatics and aesthetics of knowing. This paper also demonstrates the relevance of cybernetics and cybernetic thinking in education today.

Design/methodology/approach
– The author's general strategy is to connect processes of knowing to the purpose of education, thus providing an organizing principle for the design and practice of online education. Nontrivial conversation and aesthetic experience are combined in a cybernetic complementarity, conceptualized as the processes that foster understanding. This serves the purpose of education, defined here as developing an understanding of how knowledge is constructed and fostering ways of knowing that are creative and complex.

Findings
– Because the world has become increasingly complex, ambiguous, and pluralistic, the type of thinking needed to act and interact in the world must also be complex, e.g. creative, adaptive, relational, and empathetic. Research shows that this type of thinking is brought forth by aesthetic experience and nontrivial conversation. Combining these as processes of knowing provides a non-dogmatic way of orienting education toward student-centered constructivist learning.

Originality/value
– Connecting nontrivial conversation and aesthetic experience as processes of knowing is an original contribution to education literature. This is also an exemplar of generating a cybernetic complementarity for conceptual modelling in education design. Anyone interested in how online education can extend efforts to transform higher education so it may better facilitate thinking in ways that are creative and complex will find this paper valuable.
An introduction to alysidal algebra (IV)
Authors: Usó-Domenech Jose-Luis , Antonio Nescolarde-Selva Josué 
Published: November 2013

Purpose
– Deontical impure systems are systems whose object set is formed by an s-impure set, whose elements are perceptuales significances (relative beings) of material and/or energetic objects (absolute beings) and whose relational set is freeways of relations, formed by sheaves of relations going in two-way directions and at least one of its relations has deontical properties such as permission, prohibition, obligation and faculty. The paper aims to discuss these issues.

Design/methodology/approach
– Mathematical and logical development of human society ethical and normative structure.

Findings
– Existence of relations with positive imperative modality (obligation) would constitute the skeleton of the system. Negative imperative modality (prohibition) would be the immunological system of protection of the system. Modality permission the muscular system, that gives the necessary flexibility. Four theorems have been formulated based on Gödel's theorem demonstrating the inconsistency or incompleteness of DISs. For each constructed systemic conception can happen to it one of the two following things: either some allowed responses are not produced or else some forbidden responses are produced. Responses prohibited by the system are defined as nonwished effects.

Originality/value
– This paper is a continuation of the four previous papers and is developed the theory of deontical impure systems.
Getting older
Authors: G. Pringle Susan 
Published: November 2013

Purpose
– This paper offers a personal insight from a care professional into attitudes to the ageing process and being old.

Design/methodology/approach
– The paper is an invited opinion piece and comment based on the author's experiences in dealing with the ageing and physical deterioration of close family members. It is an autobiographical reflection upon stereotypical views of ageing and how they might change.

Findings
– The degree of negativity of the perspective on ageing depends both on the “closeness” of the familial relationship, the demands thereby made on the individual and the chronicity of the physical deterioration of the ageing family member. Attitudes might change as a result of an ageing population that might become healthier than previous pensioned populations.

Originality/value
– Personal insights from experienced care professionals who still struggle with the emotional costs of the ageing of a relative can help the understanding of others who are dealing with similar situations. Even professionals face difficulties in confronting the ageing of loved ones and the practical issues involved with their care.
Charismatic leadership through the eyes of followers
Authors: Kempster Steve , Parry Ken 
Published: November 2013

Purpose
– The purpose of this paper is to try and explain what charismatic leadership might be, by finding out more about the other side of the relationship, the perspective of followers and their attitudes, feelings and responses to leaders.

Design/methodology/approach
– The authors examined followers' implicit narratives of their lived experiences of charismatic leadership in organizational settings and examined metaphors for this experience.

Findings
– Most respondents identified with positive affect, a form of love story; a minority experienced negative affect, especially anger; and some experienced both positive and negative emotions. The authors suggest that if one adopts a certain identity within the context of a dramatic narrative, one might be attributed with charismatic qualities by followers. In this way, it is suggested that charismatic leadership might be less a “gift from God” and more a “gift from followers”.

Originality/value
– Most existing research on charismatic leadership has an essentialist orientation that characterizes it as leader behavior, leader communication or follower dependency. The authors' approach is more discursively oriented. To research charismatic leadership, aesthetic narrative positivism was used, which undertook utilitarian as well as critical method.
Biological legacies buffer local species extinction after logging
Authors: Rudolphi Jörgen , Jönsson Mari T. , Gustafsson Lena 
Published: November 2013

SummaryClearcutting has been identified as a main threat to forest biodiversity. In the last few decades, alternatives to clearcutting have gained much interest. Living and dead trees are often retained after harvest to serve as structural legacies to mitigate negative effects of forestry. However, this practice is widely employed without information from systematic before–after control‐impact studies to assess the processes involved in species responses after clearcutting with retention.We performed a large‐scale survey of the occurrence of logging‐sensitive and red‐listed bryophytes and lichens before and after clearcutting with the retention approach. A methodology was adopted that, for the first time in studies on retention approaches, enabled monitoring of location‐specific substrates. We used uncut stands as controls to assess the variables affecting the survival of species after a major disturbance.In total, 12 bryophyte species and 27 lichen species were analysed. All were classified as sensitive to logging, and most species are also currently red‐listed. We found that living and dead trees retained after final harvest acted as refugia in which logging‐sensitive species were able to survive for 3 to 7 years after logging. Depending on type of retention and organism group, between 35% and 92% of the species occurrences persisted on retained structures. Most species observed outside retention trees or patches disappeared.Larger pre‐harvest population sizes of bryophytes on dead wood increased the survival probability of the species and hence buffered the negative effects of logging.Synthesis and applications. Careful spatial planning of retention structures is required to fully embrace the habitats of logging‐sensitive species. Bryophytes and lichens persisted to a higher degree in retention patches compared to solitary trees or in the clearcut area. Retaining groups of trees in logged areas will help to sustain populations of species over the clearcut phase. When possible, old logs should be moved into retention patches to provide a more beneficial environment for dead wood‐dependent species. Our study also highlights the need for more before–after control‐impact studies of retention forestry to explore factors influencing the survival of species after logging.
The cumulative effect on sound levels from multiple underwater anthropogenic sound sources in shallow coastal waters
Authors: Pine Matthew K. , Jeffs Andrew G. , Radford Craig A. 
Published: November 2013

Summary

Underwater anthropogenic sound levels in the ocean are increasing, and the evidence for impacts of sound on marine life is overwhelming. Currently, regulatory bodies require emitted sound from marine renewable energy projects to be assessed in order to infer potential impacts on marine life. Geometric spreading models are sometimes used to assess likely ecological impacts of anthropogenic sound by estimating the propagation of underwater sound without in situ verification.

This study investigated the propagation of anthropogenic sound in shallow waters (25–45 m deep) from a single monopole (a single loudspeaker) and twin monopole (two loudspeakers) sound sources replaying tidal turbine sound to approximate anthropogenic sound sources in this environment.

Greater sound levels at 100–800, 801–2000 and 2001–20 000 Hz were observed at all observation distances from the sound source for the twin monopole compared to the single monopole. These results suggest that the sound from multiple anthropogenic sound sources installed in one location is likely to be cumulative in the environment where their sound fields overlap.

Sound intensities observed in both the single monopole and twin monopole experiments for 0·1–20 kHz were higher than estimates derived from standard geometric spreading models for underwater sound by 3–41 dB across all measured distances from the source. The greatest difference from the theoretical spherical spreading model (41 dB) occurred at the site most distant from the twin monopole sound source, that is, 5 km.

Synthesis and applications. The results show that geometric models used by some regulatory bodies may be underestimating the spatial extent to which the anthropogenic underwater sound may be propagating and creating potential ecological impacts. Based on field measurements, we have presented an alternative model which should assist regulatory agencies to better estimate and manage ecological impacts from anthropogenic underwater sound.