bluuebunny/crossref_metadata_2025_split huggingface dataset:
Ancillary service impact on outpatient scheduling
Authors: Huang Yu-Li 
Published: October 2013

Purpose
– The paper aims to provide a simulation optimization solution to improve patient scheduling that accounts for varying ancillary service time such as x-ray to minimize patient wait time.

Design/methodology/approach
– The two-step approach is to: identify patients' needs for ancillary services while scheduling appointments; and propose an algorithm to determine ancillary service time via simulation optimization. The main aim is to provide sufficient time between arrival at the clinic and the actual examination time for a patient to complete pre-visit activities without contributing significantly to patient wait time. Two case studies are included to demonstrate the approach.

Findings
– Triaging at the appointment-scheduling time saves an average 17 minutes for physician's first consultation in a clinic day, and a 7 percent reduction on current average patient wait time for case 1. Case 2 results in a 9 percent reduction on average patient wait time. The scheduled ancillary service time depends on the frequency and the ancillary service time, and appointment slot design.

Research limitations/implications
– One limitation is the impact of modeling error on the account of ancillary service times and the modeling assumptions.

Practical implications
– The proposed approach provides a studying method for clinic staff to account for ancillary services prior to physicians' visits for a better patient care. Two case studies demonstrated the practicability and promising results on reducing patient waiting.

Originality/value
– This article presents a unique approach to considering the required ancillary services in outpatient scheduling system that minimizes patient wait times. The approach will strengthen the existing scheduling methods to allow the time for ancillary services.
Assess, enhance, repeat: fostering a culture of continuous improvement in document delivery
Authors: Charles Bruno Thomas 
Published: October 2013

Purpose
– The purpose of this paper is to examine the launch of the Yale University Library's Scan and Deliver electronic document delivery service and provide an initial assessment of its first full academic year of operations.

Design/methodology/approach
– The author outlines how the service functions and how it is assessed both from the perspective of the library patron and the service provider.

Findings
– The author demonstrates how assessment, when incorporated from the very start of a new service, can be utilized as a tool for continuous improvement.

Originality/value
– This case study will be of value to any ILL practitioners who are considering launching a similar service, or who wish to incorporate assessment or continuous improvement into existing library services.
Digital archiving as information production
Authors: Foster Jonathan , Benford Steve , Price Dominic 
Published: October 2013

Purpose
– This article aims to develop a framework that considers digital archiving as a form of networked information production, in which the different stages of producing a digital archive are modularized and distributed across different actors. The framework is applied and developed within the context of designing a digital archive for the electronic artwork Rider Spoke. More specifically the framework is applied and developed within the context of designing a subject scheme that provides its users with consistent yet relevant access to the content of the archive.

Design/methodology/approach
– A total of 74 postgraduate students from the Information School at the University of Sheffield were invited to tag four videos from the Riders Have Spoken archive as a voluntary exercise. Students were evenly distributed across the four videos and each participant was invited to generate up to ten tags; with each tag or annotation representing a point of interest in the content of the video for viewer. The time was also noted. In total, 46 students completed the exercise and this generated 356 user tags. As a collection these tags and annotations represent the terms and vocabulary on which a subsequent content analysis was conducted and a subject language developed.

Findings
– The development of a subject scheme for a particular single electronic artwork with seven facets, sub-facets, and illustrative examples is presented. The design of the scheme and its relations to prior work in classification is discussed.

Research limitations/implications
– Implications of the research for the design of a digital archive and the methods used to construct them are discussed

Originality/value
– The originality of the article lies in its characterization of digital archiving as a form of networked information production; and the application of the framework to the design of a faceted scheme enabling subject access to the digital archive of an electronic artwork called Rider Spoke.
The knowledge organization of DBpedia: a case study
Authors: Pattuelli Cristina , Rubinow Sara 
Published: October 2013

Purpose
– This paper investigates the semantic structure underlying DBpedia, one of the largest and most heavily used datasets in the current Linked Open Data (LOD) landscape. The analysis attempts to shed light on this new type of knowledge organization tool.

Design/methodology/approach
– The research followed a case study methodology to analyze DBpedia using the domain of jazz as the application scenario.

Findings
– The study reveals an evolving knowledge organization tool where different descriptive and classification approaches are employed concurrently. The semantic constructs employed in the DBpedia knowledge base vary significantly in terms of their degree of formalization, stability, cohesiveness and consistency. As such, they challenge the tolerance threshold for data quality and the traditional notion of authority control.

Research limitations/implications
– The analysis is conducted on a limited portion of a large knowledge base. Initial findings provide a basis for further research and study.

Practical implications
– Revealing the knowledge organization underlying DBpedia increases the understanding of its power, its limitations and its implications for the new semantic context provided by LOD. Having an understanding of the range of entities and properties available enables LOD users to formulate queries with higher precision.

Originality/value
– This study is the first conducted from the perspective of the knowledge organization community.
Governance and performance reporting in Scottish charities
Authors: Dunne Theresa 
Published: October 2013

Purpose
– This paper aims to explore the governance and performance reporting practices of Scottish charities at a time of unprecedented legislative and regulatory reform. Such reforms include the revision of the SORP governing charity reporting and the Charities and Trustee Investment (Scotland) Act which led to the establishment of the Office of the Scottish Charity Regulator.

Design/methodology/approach
– This paper provides a descriptive examination of the Trustees' Reports (TRs) produced by a sample of Scottish charities; this assessment was facilitated by means of a content analysis of these documents following the introduction of the new regulatory regime.

Findings
– The findings indicate that the regime change had a significant impact on the provision of performance, governance and accountability-related information in Scottish charities' TRs.

Originality/value
– The paper provides the first detailed descriptive account of reporting practices across a range of charities in Scotland at a time of unprecedented regulatory change.
Factors influencing accountants' behavioural intentions to use and actual usage of enterprise resource planning systems in a global development agency
Authors: Alleyne Philmore , Lavine Marcia 
Published: October 2013

Purpose
– This research aims to explore factors influencing accountants' usage of enterprise resource planning (ERP) at a global development agency. The paper tests a model, which hypothesised that attitudes, performance expectancy, effort expectancy, social influence and self-efficacy would have significant and positive effects on behavioural intention to use, and facilitating conditions and behavioural intention would have significant and positive effects on frequency of use (actual usage).

Design/methodology/approach
– The study utilised a quantitative approach through an online survey of 104 respondents from the different countries that the organisation operates within.

Findings
– Using multiple regression analysis, the findings showed that attitudes towards use, performance expectancy, self-efficacy and effort expectancy were significant predictors of behavioural intention to use the ERP system. Behavioural intentions and facilitating conditions significantly and positively influenced actual ERP usage. Social influence was found to be non-significant.

Research limitations/implications
– The study used a small sample drawn from a single organization.

Practical implications
– The paper tests a model of usage of ERP and identifies those factors that are likely to influence ERP usage in a global development agency.

Originality/value
– The paper supplements the existing literature on ERP usage in global organizations.
Impact of lean practices on operations performance and business performance
Authors: Nawanir Gusman , Kong Teong Lim , Norezam Othman Siti 
Published: October 2013

Purpose
– This study aims to investigate the relationship between lean practices, operations performance (OP), and business performance (BP).

Design/methodology/approach
– This survey-based study was a cross-sectional study. The samples were drawn by using stratified random sampling procedure from large Indonesian manufacturing companies based on the directory provided by the Data and Information Center of Indonesian Ministry of Industry with the final number of respondents of 139. Four main hypotheses were developed and tested statistically by applying multivariate data analyses.

Findings
– The results provided evidence that lean practices should be implemented holistically. Lean practices have a positive and significant impact on both OP and BP. Moreover, OP partially mediates the relationship between lean practices and BP.

Research limitations/implications
– The data used in this survey represent self-reporting by mainly the middle or top management in production.

Practical implications
– This study contributes to the lean manufacturing (LM) body of knowledge by identifying the relationships between the LM practices, OP, and BP. Understanding these relationships will help practitioners in making better decisions in manufacturing organizations as well as enable application of the concepts in this study to other contexts such as service organizations.

Originality/value
– Although there are a growing number of anecdotal and empirical evidences in favor of LM in manufacturing environment, there has been almost no theory-building and methodologically rigorous research examining the link between LM, OP, and BP. This study is addressed to fill this gap.
Change and learning strategies in large scale change programs
Authors: Elisabeth Nyström Monica , Höög Elisabet , Garvare Rickard , Weinehall Lars , Ivarsson Anneli 
Published: October 2013

Purpose– The study identifies the variation of change strategies used in a complex large scale change program in health and social services in Sweden, aimed at changing professionals' health promoting practices. The purpose is to investigate the change strategies used over time and describe the potential variation in key change agent views, using a framework inspired by De Caluwé and Vermaak's multi paradigm change typology.Design/methodology/approach– The first six years of the regional multi-sector program are examined. Results are based on content analyses of interviews with key change actors, and archival data describing program activities. Respondents belonged to either the strategic or the operational program management team, representing different sectors of health and social services in a region.Findings– Multiple strategy paradigms showed varying influence over the program's different phases, partly due to program progress, change agent influence and/or varying contextual demands. Respondents' views on strategies and program focus varied depending on their program roles. Respondents expressed insights about the varying conditions for change and on the conflicting expectations within and between program management teams.Originality/value– This study introduces the application of a new framework on a large scale, complex change program. The framework sheds light on a number of basic assumptions and change strategies that can be further compared with content and context factors, barriers, facilitators, outcomes, and in turn with other programs.
Understanding the features of performance measurement system: a literature review
Authors: Keong Choong Kwee 
Published: October 2013

Purpose–The purpose of this paper is to identify the required factors that can be considered necessary in conceptualizing the features of an efficient and effective performance measurement system (PMS) that is appropriate in the modern organizational setting. The field of PMS is heavily researched and yet certain fundamentals of PMS, in particular the precise meaning and application of the features of PMS: data, measuring attributes consisting of measures, metrics and indicators, and methods of measurement remain unclear.Design/methodology/approach–The paper uses a systematic approach in reviewing and examining existing PMS and non-PMS articles that focus on the features for measurement from 1990 (January) to 2012 (November). Further, citation analysis was used to support the review as well-cited articles are considered well-read by researchers, and hence they should have sufficient impact in the academic community.Findings–The outcomes of this review contribute and update existing literature on PMS in three ways: identification of gaps in terms of practical usefulness and academic research; suggestions of solutions in the form of a conceptual framework to improve measurement and performance measurement using the correct features of PMS; and recommendation of a direction for future research with regard to the features of PMS.Research limitations/implications–Although the proposed concept has many merits, the conceptualized features (as yet) have not reached the stage beyond normative reasoning.Practical implications–The paper defines a measure, metric and an indicator which relates to the use of accounting and non-accounting data, and suggests some of the non-accounting methods of measurement and performance measurement that can be used generally in various organizations. Using an illustration, this paper suggests appropriate ways to construct and implement the measuring attributes using appropriate measuring methods in a car maker. This paper also warns users to construct and use the features of PMS judiciously as incorrect uses of these attributes can easily be misconstrued, and thus causing incorrect inferences in decision-making.Originality/value–This is a seminar paper that defines the measuring attributes of PMS for the conceptualization of a workable framework of the features of PMS.
Bad news bears
Authors: Matthew Holzhauer Hunter , Lu Xing , W. McLeod Robert , Mehran Jamshid 
Published: October 2013

Purpose
– This study aims to look into how volatility significantly impacts the tracking error for daily-rebalanced leveraged bull and bear ETFs.

Design/methodology/approach
– Using Morningstar return data and Chicago Board Options Exchange (CBOE) volatility index (VIX) data, the paper examines the daily tracking error for leveraged bull and bear ETFs. Tracking error is defined as the difference between the daily returns for a leveraged bull or bear ETF and the multiple of the daily return for that ETF's respective underlying benchmark index.

Findings
– Changes in the market VIX of the CBOE have a significant and opposite effect on the daily returns for both leveraged bull and bear ETFs. Furthermore, these effects are more pronounced for bear ETFs than similarly leveraged bull ETFs.

Research limitations/implications
– The sample period (June 19, 2006 to September 22, 2009) contains periods of extraordinarily high volatility. Considering that the VIX reached an all-time high during this period, the results may be time-period specific and may not translate to other time periods.

Practical implications
– The implication is that market timing may be feasible for enhancing daily returns for both leveraged bull and bear ETFs. However, any specific timing strategies go beyond the scope of this paper.

Originality/value
– In this study, the paper examined the effects of expected market volatility on the daily tracking error of leveraged bull and bear ETFs. Specifically, the paper performed multiple linear regression analysis using Morningstar return data for the ETFs and their underlying benchmark and CBOE VIX data. The findings suggest that market timing could be beneficial for increasing daily yields for leveraged and inverse ETFs.
Practice-informed research
Authors: Chynoweth Paul 
Published: October 2013

Purpose
– The purpose of the paper is to introduce a model for practice-informed research and to propose this as an alternative paradigm of enquiry, capable of satisfying the competing demands for research in the built environment to be both academically rigorous, and also relevant to practice.

Design/methodology/approach
– The model is defined in terms of research whose primary purpose addresses the immediate needs of professional practice, rather than theoretical, policy or other academic concerns, and which also utilizes the researcher's experientially gained knowledge as a methodological device. The extent to which this model is capable of demonstrating the required degree of rigour demanded by the academic world is then evaluated through a review of relevant theoretical and methodological literature.

Findings
– The model is seen to draw upon the Aristotlean notions of techne and phronesis, and to belong to a long epistemological and methodological tradition associated with the concept of knowledge in action. The relationship between this concept and that of tacit knowledge, as well as emic and ideographic approaches to research are demonstrated. The model is also seen to have particular resonances with recent developments in the arts and design disciplines, in qualitative social research and in aspects of the current discourse surrounding the emergence of the knowledge economy.

Research limitations/implications
– The paper demonstrates the academic legitimacy of the proposed model as an alternative research paradigm for use in a built environment context.

Practical implications
– The model presents an approach that has the potential to increase the relevance of research, and to generate an increased level dialogue between academics and practitioners in the built environment field.

Originality/value
– The paper places the concept of practice-informed research into the public domain for subsequent consideration and debate by members of the built environment research community. The concept's insider and practice-centric approaches distinguish it from earlier contributions to the relevance v. rigour debate. By drawing on a wide range of interdisciplinary sources the paper also offers new theoretical insights that have not previously been aired in a built environment context.
What constitutes success? A critical review of the practice and implementation of Crime Prevention through Environmental Design in New Zealand
Authors: Butler Chris 
Published: October 2013

Purpose
– The purpose of this paper is to offer a commentary on the implementation of the Guidelines for Crime Prevention through Environmental Design (CPTED) in New Zealand. Published in 2005, the guidelines represented a significant shift in both the appreciation and awareness of CPTED amongst its built environment professionals and those involved in crime prevention. The author refers to a case study from Maraenui, New Zealand, which demonstrates a holistic approach to regeneration through community involvement and decision making.

Design/methodology/approach
– The paper is an invited opinion piece and comment based upon the specialist experience and viewpoint of the author as an urban designer with an Australasian multi-disciplinary design company. Through the use of a case study, the author discusses creative solutions to reducing crime that has helped to promote and support a more resilient future for Maraenui.

Findings
– The author explores the realities and challenges to progressing the practice and evaluation of CPTED in New Zealand, and outlines, in his opinion, what actions may impact its future direction and success.

Originality/value
– On the basis of their experience, the author argues the need for four key actions that he believes are required to advance CPTED in New Zealand.
Engaging graduates to recruit the best
Authors: Linley Alex , Garcea Nicky 
Published: October 2013

Purpose
– This article explores how strengths-based recruitment is enabling graduate recruiters to engage, attract and select the best talent. Drawing from the example of major graduate recruiter, Ernst & Young, it shows how strengths assessment can be used at each stage of the recruitment and selection process.

Design/methodology/approach
– Strengths-based recruitment is focused on assessing candidates in relation to their performance and motivation. It identifies what people do well and enjoy doing, relative to the requirements and job-fit of the prospective employer. Strengths are also assessed online as part of a front-end screening process through the situational strengths test. This assesses the strengths candidates have, together with how they would use those strengths in a range of scenarios and situations they would be likely to experience in the role.

Findings
– Strengths-based recruitment and the Situational Strengths Test engage candidates by providing them with a realistic job preview of the role. They help candidates to make informed decisions about their own fit with the role. They help organizations to select the candidates who match their requirements more effectively from those who do not, delivering better outcomes for candidates and employers.

Originality/value
– Strengths-based recruitment is an engaging recruitment approach that appeals to the Generation Y of current graduates who are focused on the opportunity to use their strengths at work. Ernst & Young has seen improved candidate experience, enhanced business engagement, and better selection outcomes through its use of strengths-based recruitment.