bluuebunny/crossref_metadata_2025_split huggingface dataset:
How do business-level strategies affect multiple market servicing modes in the foreign country?
Authors: Li Nicolas , Dimitratos Pavlos 
Published: November 2014

Purpose– There is considerable literature on the firm's market servicing mode (MSM) when it enters the foreign country. However, scant research has been conducted to examine how business-level strategies (BLSs) affect internationalised firms to choose a multiple rather than single post-entry MSM. The purpose of this paper is to test the effect of three BLSs on firms’ selection of multiple MSMs.Design/methodology/approach– Survey responses of 165 internationalised Greek small- and medium-sized enterprises (SMEs) were collected capturing the types of BLSs they used during 2008-2010 and their number of MSMs in a particular foreign country in 2011. The data were analysed using logistic regression.Findings– The findings suggest that firms that implement collaborative and differentiation strategies are more likely to use multiple rather than single MSMs. Firms that implement penetration pricing strategies are more likely to use single MSMs, although this effect is marginally significant. Overall, the validity of the strategic choice model regarding the choice of multiple MSMs is confirmed.Originality/value– Despite its importance, the effect of BLSs influencing MSMs has not seemingly been investigated, especially in the context of internationalised SMEs as opposed to large multinational enterprises; and, for post-entry as opposed to initial modes. The findings underline the BLS significance on internationalised SME adoption of multiple vs single MSMs in the host country.
Exporters moving toward emerging markets: a resource-based approach
Authors: Bortoluzzi Guido , Chiarvesio Maria , Di Maria Eleonora , Tabacco Raffaella 
Published: November 2014

Purpose– The purpose of this paper is to understand whether and how specific capabilities at the firm level can sustain firms during the process of international expansion in emerging markets (EMs).Design/methodology/approach– A quantitative study was carried out, and the authors analyzed data from a sample of 271 manufacturing firms. A logistic regression was used to check for differences in the endowment of resources and capabilities of firms solely focussing on advanced markets (AMs) or extending their international scope to EMs as well.Findings– Firms that expanded their business in EMs showed a significantly higher endowment of international experience and marketing capabilities compared with firms that focussed only on AMs. The authors found that the size of the firm is irrelevant: even small firms can reach EMs by leveraging an appropriate set of capabilities.Research limitations/implications– The study is cross-sectional and cannot provide a longitudinal view of the process of capability development. Future research will be needed to detail the process of capability development during the international expansion of firms into EMs.Practical implications– Regardless of size, firms that plan to enter EMs should develop specific capabilities, especially marketing capabilities, to increase the likelihood of success. Already internationalized firms have a considerable advantage due to the knowledge they have accumulated in other markets.Originality/value– This paper advances understanding of the process of the international expansion of firms in EMs from a resource-based perspective.
Lobbying and litigation in telecommunications markets – reapplying Porter’s five forces
Authors: Sutherland Ewan 
Published: November 2014

Purpose– The purpose of this paper is to consider extending the Porter “five forces” model for business strategy to encompass nonmarket actions in the telecommunications sector.Design/methodology/approach– The Porter five forces model is reviewed in terms of a heavily regulated sector, examining each force in turn, with examples of the use by market players of lobbying and litigation to affect market outcomes.Findings– The “five forces” model is a useful tool in analysing advocacy, lobbying and litigation by players in a heavily regulated market.Practical implications– The extension opens the way to research in a number of areas to examine issues of structure and strategy, effectiveness in coupling market and nonmarket strategies.Originality/value– Business strategy is infrequently analysed in the telecommunications sector and only rarely considers lobbying and litigation. This article provides a framework for such analyses and opens up new areas of research.
Wilful neglect and health care
Authors: Mandelstam Michael 
Published: November 2014

Purpose
– The purpose of this paper is to consider the criminal offence of wilful neglect in the context of hospital health care in England.

Design/methodology/approach
– Summarise the evidence of neglectful care in hospitals and analyse the ingredients and application of the offence of wilful neglect.

Findings
– Neglect is ongoing and systemic in the hospitals and the offence of wilful neglect seems to be ineffective as either a punitive or deterrent measure.

Practical implications
– There is a mismatch between the extent of systemic, reckless neglect in the hospitals and the application of the criminal offence of wilful neglect. The answer, if any, might be: widening of the offence to anybody who is wilfully neglected (not just those mentally disordered or mentally incapacitated people), a new offence of corporate neglect, the holding of reckless leaders to account, and a reinvigorated Care Quality Commission and Health and Safety Executive.

Originality/value
– The author is unaware that such a review of this area of law, applied to health care, has been undertaken.
Students’ perceptions among foreign languages in the EHEA
Authors: Isabel Sanchez-Hernandez M. , Gallardo-Vazquez Dolores , Corchuelo Martinez-Azua Beatriz 
Published: November 2014

Purpose
– The purpose of this paper is to determine the students’ opinion on their proficiency in one or more foreign languages, and the importance they attribute to their foreign language competence because the adaptation to the European Higher Education Area (EHEA) implies the promotion of the mobility of teachers and students.

Design/methodology/approach
– A qualitative and quantitative approach conducted at the University of Extremadura in Spain. The method used was to triangulate the data resulting from three quite different procedures: promoting the participating students’ awareness of the issue through a seminar on the importance of mastering other languages and their relevance for graduate employability; inquiring into the students’ impressions when receiving an English class with a focus group; and a questionnaire on their opinions about the importance of proficiency in foreign languages.

Findings
– The findings highlight how teaching in English in European universities could bring real opportunities for the development of the EHEA. Furthermore, the development of foreign languages competences have to be a priority line of innovation in higher education in order to build a more meaningful relationship between education institutions and the European project.

Research limitations/implications
– The study is a first attempt to analyse the need to teach in English in European higher education institutions. Results are not completely generalizable because the study has been conducted in one university, in the field of social sciences in the branch of Economics and Business, and it has been examined only the views of students.

Originality/value
– The paper draws attention to the need for, and suggestions on how higher education institutions can be more aware to the needs of developing studentś English competences when designing programmes in the EHEA.
Baroque manorial cores and the landscape
Authors: Nurme Sulev , Kotval Zenia , Nutt Nele , Hiob Mart , Salmistu Sirle 
Published: November 2014

Purpose
– The concepts of “historically valuable landscape,” “historical landscape space,” “landscape space attached to an object of cultural importance,” etc. seem to be understood by most landscape professionals, yet these terms are highly abstract with many possible interpretations. The protected zone of cultural monuments prescribed by law helps to ensure the preservation of these historic artifacts and signifiers of local heritage. The paper aims to discuss these issues.

Design/methodology/approach
– This paper seeks to provide guidelines that can be articulated to protect cultural landscapes. These guidelines are based on a manorial core study was carried out in 2010 to analyze the changes in road networks and spatial systems of manors over the past 150 years. This study is part of a larger research effort on different aspects of Estonian baroque manor gardens.

Findings
– Many landscapes may contain historically relevant objects and phenomena not protected by law, which, nevertheless form the basis of a unique local landscape. The altering of such a landscape not only changes its natural form, but may directly impact the cultural identity and milieu of the area, thereby affecting how its inhabitants relate to their environment.

Originality/value
– Preservation of historic buildings and landscapes plays an important role particularly in relation to manor landscapes. This network has remained well preserved, and the rural landscape based on this Baltic-German manor culture is still strongly reflected in the current landscape through the existing historic landscape elements like housing, viewsheds, roads, etc. Without landscape analysis, it can be challenging for an outsider to understand the spatial context, especially when it has changed and evolved through the years.
Fire and heritage protection in Australian public housing
Authors: Hardie Mary , Green Melvyn , He Yaping 
Published: November 2014

Purpose
– Heritage housing in inner city areas represents a valuable cultural asset that belongs, in part, to the community as a whole. Despite this, the risk of destruction by fire in closely spaced heritage housing has not received a great deal of research attention. The purpose of this paper is to identify potential faults in building fabric that may result in unacceptable fire safety risks to irreplaceable heritage streetscapes.

Design/methodology/approach
– This paper examines a sample of publically administered heritage houses in inner Sydney. A condition survey looks at the occurrence of noted defects, or non-compliances to the current building regulations, in fire separation between attached or closely spaced occupancies.

Findings
– Fire spread between adjacent buildings is identified as a potential hazard which needs to be addressed in order to ensure both the sustainability of the remaining heritage housing stock and the safety of the occupants.

Research limitations/implications
– While the survey is small, it represents a significant proportion of a dwindling stock of nineteenth century heritage housing in public ownership in Sydney.

Practical implications
– Based on the results of the survey, a recommendation has been made in regard to improving building surveying practice when dealing with renovation of heritage housing.

Social implications
– Concern over the diminishing availability of social housing in inner city locations indicates the need for more attention to the fire safety of the remaining stock.

Originality/value
– The research provides original data on the level of fire safety risk in a regional cluster of heritage housing.
ERP system fit – an explorative task and data quality perspective
Authors: Glowalla Paul , Sunyaev Ali 
Published: November 2014

Purpose
– The purpose of this paper is to facilitate understanding of enterprise resource planning (ERP) system and data quality interdependency by presenting ERP systems’ use within data quality management.

Design/methodology/approach
– The authors apply task technology fit (TTF) in an explorative study, conducting semi-structured expert interviews with participants in information technology strategic decision making. The authors analyzed the interviews with iterative descriptive and subsequent interpretive coding.

Findings
– Although considered sustainable, continuously increasing regulations challenge ERP systems. However, compliance with regulations may serve as a bridge for organizations to engage in data analysis. Organizations are embedded into evolving task environments with the need to continuously adapt their systems or the organization and the need for contextual understanding of data quality.

Research limitations/implications
– With ERP systems being used for administrative functions, future research might draw on extant ERP systems research from the manufacturing sector. However, for insurance-specific tasks, ERP systems and their data need to be considered in a sector-specific context with the need for further research.

Practical implications
– ERP systems are considered sustainable. High initial fit is desirable, but the sector's relevance for ERP system vendors might be more important for sustainability. Ensuring TTF will be an increasing challenge with increasing task non-routineness.

Originality/value
– Applying TTF provides guidance for fit research, while the qualitative approach accounts for a deeper understanding, especially when exploring data quality issues since deficiencies might have several root causes. The authors show that ERP systems have an impact on data quality beyond its typically examined functionality.
Dual sourcing for mitigating humanitarian supply chain disruptions
Authors: Iakovou Eleftherios , Vlachos Dimitrios , Keramydas Christos , Partsch Daniel 
Published: November 2014

Purpose
– Proactive planning strategies for “slow-onset” disruptions that affect humanitarian supply chains (SC) developed to address chronic pressing societal problems, can have a significant impact on boosting the operational and financial performance of these chains. The purpose of this paper is to develop a methodology that quantifies the impact of a risk mitigation strategy widely employed in commercial SCs, namely emergency sourcing (ES), on the performance of humanitarian SCs taking into account backorders’ clearance time, unsatisfied demand, and cost.

Design/methodology/approach
– Discrete event simulation is employed in order to evaluate alternative ES strategies based on a total cost criterion, which incorporates inventory-related costs, as well as premium contract costs paid for emergency replenishment. Backorders’ clearance time and time-to-recovery are also employed as a design parameters.

Findings
– The results document the significant impact of disruptions on expected total cost, and the beneficial role of ES in hedging against disruptions. To that end, the proposed methodology determines the optimal emergency contracted capacity for a given premium, or alternatively the maximum premium cost value that ensures the feasibility of the implemented ES strategy in the long-run, along with the associated cost and time savings, and reduction of the unsatisfied demand.

Originality/value
– The fundamental objective is to provide a decision-making support methodology for deciding on whether to implement an ES strategy or not in humanitarian SCs, and the level of the optimal contracted reserved capacity. The results could be of great value to aid providers, policy-makers, and regulators.
A bottleneck analysis in the IFRC supply chain
Authors: Buddas Henrietta 
Published: November 2014

Purpose– The purpose of this paper is to further the understanding of bottlenecks occurring when preparing for humanitarian operations in the humanitarian supply chain. The focus in this paper is set on the activities of aid supply procurement and aid consolidation into standardised deliveries of humanitarian aid.Design/methodology/approach– The paper follows a qualitative case study and builds a theoretical bottleneck analysis framework, using, e.g. the theory of constraints as an important building block. The case study as such involves the IFRC supply chain.Findings– The findings in the empirical study show that there is a need for long-term planning (practical and strategic planning) of the supply procurement, as well as organisational commitment in order to remove bottlenecks in a humanitarian operation.Research limitations/implications– The research framework built for the case study is applicable in similar future analyses of humanitarian supply chain operations and projects, as well as modifiable to other types of project or operation analyses.Practical implications– This paper gives a wide perspective insight into constraining bottleneck areas as well as areas of improvement in disaster preparedness. Additionally the paper provides an applicable tool for humanitarian practitioners to use for analysing process bottlenecks, to decide on corrective actions.Originality/value– The paper constructs a bottleneck analysis framework, which can be utilised beyond the humanitarian setting. Bottleneck analyses have not previously been conducted within the humanitarian context.
Powerless positions, silenced voices? – critical views on health and social care management
Authors: Hujala Anneli , Laulainen Sanna , Lindberg Kajsa 
Published: November 2014

Purpose– The purpose of this paper is to provide background to this special issue and consider how critically oriented research can be applied to health and social care management.Design/methodology/approach– Basic principles of critical management studies are introduced briefly to frame subsequent papers in this issue.Findings– In order to identify the wicked problems and darker sides of the care field, there is a need to study things in alternative ways through critical lenses. Giving a voice to those in less powerful positions may result in redefinition and redesign of conventional roles and agency of patients, volunteers and professionals and call into question the taken-for-granted understanding of health and social care management.Originality/value– The special issue as a whole was designed to enhance critical approaches to the discussion in the field of health and social care. This editorial hopefully raises awareness of CMS and serves as an opening for further discussion on critical views in the research on management and organization in this field.
International air transport demand: drivers and forecasts in the Indian context
Authors: Srinidhi S. , K. Manrai Ajay 
Published: November 2014

Purpose
– This paper aims to provide a framework for the airlines to forecast demand, specifically on international routes operated from major metros of the USA and position their services by designing the service positioning matrix. Major benefits include route contemplation, effective fleet scheduling, decisions on aircraft and fuel purchases and developing optimal fare policies. Much effort has been directed to developing forecasts of air transport demand, particularly by airline companies and professional bodies in the air transport industry. However, detailed analysis of the characteristics of demand for air transport over long-haul or international routes is less researched.

Design/methodology/approach
– Major methodologies used were regression, time series analysis – Holts’ exponential smoothing method. Two econometric models are formulated that capture the direct and indirect drivers of airline demand in the Indian context. Forecasts of demand are made over the next seven years until 2020.

Findings
– It is interesting to find that demand not only is influenced by direct parameters such as population- and behavior-oriented parameters such as income, but the macroeconomic environment of the country concerned also plays a major role in demand origination. Variables like investment, gross domestic product, etc. contribute a lot in terms of international airline demand. It is also expected that in the Indian context, demand is on a spike path over the next seven years considering the macroeconomic environment and other general economic conditions.

Research limitations/implications
– This paper is developed and applied in the Indian context. Results may change when applied to different countries depending on their macroeconomic conditions.

Practical implications
– This study will be useful for any airline in route planning, and in formulating major policy decisions. Other benefits include effective fleet scheduling, decisions on aircraft and fuel purchases and developing optimal fare policies.

Originality/value
– This paper adds to the existing literature by developing two demand drivers’ models in the Indian context. It is first such attempt to analyse the Indian aviation industry ever since the Indian economic liberalization in 1991. Forecasts provided yield major benefits for airlines operating to and from India.
Daily deliberative dissonance acting among police officers
Authors: R. van Gelderen Benjamin , B. Bakker Arnold , Konijn Elly , Binnewies Carmen 
Published: November 2014

Purpose– The purpose of this paper is to gain insight into the relationships of daily deliberative dissonance acting (DDA) with daily strain and daily work engagement. DDA refers to the deliberate acting of emotions to achieve one's work goals. The authors hypothesized that daily DDA would be positively related to strain through feelings of emotional dissonance. In addition, the authors predicted that DDA would be positively related to daily work engagement via job accomplishment.Design/methodology/approach–The authors applied a five-day quantitative diary design with two measurement occasions per day using a sample of 54 police officers (i.e. 270 measurement occasions). In the multilevel analyses, the authors controlled for previous levels of the dependent variables in order to analyse change.Findings– Multilevel analyses revealed that police officers deliberatively engaged in emotional labor with both detrimental and beneficial consequences, as assessed via their daily reports of strain and work engagement.Practical implications– The results suggest that acting emotions is not inherently harmful, but may also be beneficial for job accomplishment, which fosters work engagement. The training of police officers and possibly other service employees should include the topic of DDA as a form of emotional labor and its consequences for psychological well-being.Social implications– Police officers who accomplish their job tasks by acting the appropriate emotions may not only experience strain, but may also become more engaged in their work.Originality/value– The present study showed that police officers engage in deliberate dissonance acting. The authors showed how this emotion regulation technique is related to strain and engagement – on a daily basis.