bluuebunny/crossref_metadata_2025_split huggingface dataset:
An analysis of library customer loyalty
Authors: Gede Mahatma Yuda Bakti I , Sumaedi Sik 
Published: September 2013

PurposeThe purpose of this research is to investigate the relationship between library customer loyalty and other latent constructs, namely service quality and customer satisfaction in a university library service in Indonesia. More specifically, the research aims to examine whether service quality affects customer loyalty directly and indirectly through customer satisfaction.Design/methodology/approachThe authors surveyed the users of a university library in Indonesia by using a structured questionnaire. In total, 100 of the library users participated on the survey. Structural equation modeling technique was performed to analyze the empirical data.FindingsThe research reveals that service quality has a direct effect on customer satisfaction, which then directly influences library customer loyalty. However, service quality does not have significant direct effect on customer loyalty in a library service.Research limitations/implicationsThe data collection using convenience sampling method causes the limitation of the research results in representing across all library users in the university library where the research was conducted. This study can be replicated with a larger sample size in order to examine the stability of the results in other contexts. In addition, future research can be carried out by involving other variables that may affect customer loyalty, i.e. perceived value, image, trust, and involvement.Practical implicationsThe library customer loyalty is not guaranteed if library management only improves the quality of the library services. Furthermore, to achieve library customer loyalty, library management has to assure the library customer satisfaction. Thus, since many factors can influence library customer satisfaction, library management should improve not only library service quality, but also other aspects that influence library customer satisfaction, such as perceived price, situational factor, and personal factor.Originality/valueOnly a few empirical studies on customer loyalty were found in library service. More specifically, there is a lack of empirical studies that investigated the relationship between library customer loyalty, service quality, and customer satisfaction. This paper has addressed this gap in the literature.
Brain drain in African academic libraries: a survey
Authors: Ibraheem Abiodun I. , Devine Christopher 
Published: September 2013

PurposeThis study was intended to identify and assess the extent and impact of the emigration of professional librarians on every university library in Anglophone Africa as well as the attitudes of library administrators toward national and international programs that have been or might be designed to make use of the skills of librarians in the African diaspora.Design/methodology/approachThe research was conducted by use of an online survey that was sent to 121 African academic libraries.FindingsThe study conclusively demonstrated that African academic libraries have been impacted – both positively and negatively – by the effects of the “brain drain”. It also revealed that the administrators of these libraries are highly receptive to the possibility of working with African emigrant librarians in various forms (i.e. permanent, temporary, virtual) of structured “return programs”.Research limitations/implicationsThe survey's relatively low response rate precluded precise determination as to the degree to which the brain drain has penetrated African academic libraries. Additional study will be necessary to clarify the range of its impact and any differences between regions that might exist.Practical implicationsThe study's findings strongly suggest that academic libraries in English‐speaking Africa offer a promising environment for return programs designed to ameliorate the effects of the brain drain.Originality/valueThis paper is an original study that fills a gap in the literature of African library administration. It is of value to practicing librarians and researchers as well as individuals involved with international development projects.
Police officer perceptions of occupational stress: the state of the art
Authors: Webster Jennifer H. 
Published: September 2013

PurposeThe current study takes stock of the research on perceived stress among police officers by quantitatively synthesizing the available empirical literature on the subject.Design/methodology/approachIn all, 103 studies from both published and unpublished sources are meta‐analyzed, producing 338 individual effect size estimates.FindingsAnalysis of predictor domains reveals that most make equally modest contributions to the complex process of stress and coping.Research limitations/implicationsInconsistency in selection and measurement across studies precludes meaningful comparison and analysis of individual correlates of perceived stress, emphasizing the need for more standardization in the research. Particular attention to theoretically driven selection of variables, reliability of measurement instruments, and a higher degree of rigor in methodological quality, generally, will allow for more confidence in the body of empirical work.Originality/valueThis study is the first attempt to systematically synthesize over 40 years of empirical research in the area of perceived stress among police officers. The systematic documentation of gaps and inconsistencies in the literature provide direction for future research in this popular field of study.
Workplace stressors for investigative interviewers of child‐abuse victims
Authors: Powell Martine B. , Guadagno Belinda L. , Cassematis Peter 
Published: September 2013

PurposeThe purpose of this study is to identify the nature and prevalence of workplace stressors faced by interviewers of child sexual assault victims.Design/methodology/approachTotally, 68 professionals (police and child protection workers) were invited to anonymously post their perceptions of workplace stressors on an internet forum as part of an investigative interviewing online training course. Specifically, participants were asked to reflect on salient sources of stress encountered in their role of interviewing sexually abused children.FindingsThree key stressors were identified across the study's professional groups: inadequate recognition of specialised skills; high‐workload demands; and interagency tensions. Consistent with previous research, exposure to child‐abuse reports was not raised as a stressor.Research limitations/implicationsThe study generated suggestions for modifying management practices; however, future research should identify and trial strategies for improving workplace climate in child‐abuse investigation.Practical implicationsAs the stressors isolated by participants related to workplace climate rather than exposure to victims’ accounts of child abuse, minimising negative consequences of work stressors requires changes to workplace culture and practice. Workplace climates need to be modified so that the demands are offset by resources.Originality/valueBecause of its online, anonymous nature, this was the first study to offer participants the opportunity to honestly disclose primary sources of stress in child‐abuse investigation. The research also makes a much‐needed contribution to an area of police practice that is vital yet often overlooked.
Trends in the literature on library instruction and information literacy, 2001‐2010
Authors: Sproles Claudene , Detmering Robert , Johnson Anna Marie 
Published: September 2013

PurposeThe purpose of this paper is to analyze the literature on information literacy and library instruction from 2001‐2010 published in the annual, comprehensive topical bibliography published in Reference Services Review.Design/methodology/approachThe authors examined 3,527 articles contained in the annual bibliography from 2001‐2010 and identified 2,052 which appeared in peer‐reviewed journals. Using the 2,052 articles identified as peer reviewed, the authors then determined the location of the primary author, the journal that published the article, whether the journal was from the discipline of library science, what type of research the article contained, and the key themes present.FindingsThe number of articles in peer‐reviewed journals has grown substantially over the ten‐year period. Most articles (70 percent) were published by authors residing in the USA, but articles from Asia and Africa are now being seen on a more consistent basis. Reference Services Review has published the most articles on this topic during the period, but information literacy has also branched out into other non‐library‐specific disciplines. Empirical or theoretical research articles make up less than 50 percent of the total articles published, while case‐study type descriptions of programmatic or teaching initiatives continue to be the most published article type. Key themes continue to be collaboration, assessment, and the application of technology to instruction efforts.Research limitations/implicationsThe findings are limited to peer‐reviewed articles published in English‐language journals.Originality/valueWhile other articles have examined aspects of the body of information literacy literature, this study encompasses a more comprehensive and thorough data set.
Factors affecting effective strategy implementation for attainment of Millennium Development Goal 5 by international reproductive health non-governmental organizations in Kenya
Authors: Philip Omondi Maxwell , Ombui Kepha , Mungatu Joseph 
Published: September 2013

Purpose
– The purpose of the study was to find out the determinants of strategy implementation by the international reproductive health (RH) non-governmental organizations (NGOs) in Kenya for attainment of MDG 5 by 2015. The objectives of the study were to analyse the effects of the determinants of strategy implementation for attainment of the Millennium Development Goal (MDG) 5 by international RH NGOs operating in Kenya. This study was guided by three specific objectives: to analyse the effect of policy regulations on strategy implementation by international RH NGOs in attainment of MDG 5; to determine the effect of management competencies on strategy implementation by international RH NGOs in attainment of MDG 5 and to explore the effect of resource allocation on strategy implementation by international RH NGOs in attainment of MDG 5 by 2015 in Kenya.

Design/methodology/approach
– A cross-sectional descriptive study design was carried out from January to March 2012 in Nairobi, Kenya. The study populations comprised of programme staff and RH technical advisors for the international RH NGOs operating in Kenya and headquartered in Nairobi. The sampling design was a census method since all the ten international RH NGOs based in Nairobi were selected. Qualitative and quantitative methods of data collection were used using both closed and open-ended questionnaires. The quantitative data were analysed using SPSS version 20 for both descriptive and inferential analysis. Qualitative data were analysed descriptively. Measures of location and variability were used for analysis and hypothesis tested using Fisher
'
s Exact test and regression analysis.

Findings
– The research findings showed that policy regulations, management competencies and the resource allocations determine successful implementation of the strategic plans. Inadequate resource allocations have a direct bearing on the implementation of the RH programmes which invariably affects the attainment of the MDG 5 by 2015. The study did not accept the null hypotheses and therefore showed that there is relationship between policy regulations, management competencies and resource allocations and the implementation of strategic management plans by international RH NGOs operating in Kenya.

Originality/value
– Although numerous studies acknowledge that strategies frequently fail not because of inadequate strategy formulation, but because of insufficient implementation, strategy implementation has received less research attention than strategy formulation. This paper addresses this gap.
Effectiveness of Technical and Vocational Education and Training (TVET)
Authors: Hagos Baraki Atakilt , van Kemenade Everard 
Published: September 2013

Purpose
– This paper provides an overview on the technical and vocational education and training (TVET) program components/mechanisms and their overall effect on learning outcomes in a developing country context.

Design/methodology/approach
– Using secondary data, this descriptive case study integrates the realistic evaluation framework of Pawson and Tilley (1997) with Total Quality Management (TQM) frameworks.

Findings
– Ethiopia
'
s TVET system adopts/adapts international best practices. Following the implementation of the 2008 TVET strategy, the proportion of formal TVET graduates who were recognized as competent by the assessment and certification system increased from 17.42 percent in 2009/2010 to 40.23 percent in 2011/2012. Nevertheless, there is regional variation.

Research limitations/implications
– Outcome-based TVET reforms that are based on TQM frameworks could improve learning outcome achievements in developing countries by enhancing awareness, coordination, integration, flexibility, participation, empowerment, accountability and a quality culture. Nevertheless, this research is limited by lack of longitudinal data on competency test results. There is also a need for further investigation into the practice of TQM and the sources of differences in internal effectiveness across TVET institutions.

Practical implications
– Our description of the Ethiopian reform experience, which is based on international best experience, could better inform policy makers and practitioners in TVET elsewhere in Africa.

Originality/value
– A realistic evaluation of TVET programs, the articulation of the mechanisms, especially based on TQM, that affect TVET effectiveness would add some insight into the literature. The evidence we have provided from the Ethiopian case is also fresh.
Ecologically sustainable fertility management for the maintenance of species‐rich hay meadows: a 12‐year fertilizer and lime experiment
Authors: Kirkham Francis W. , Tallowin Jerry R. B. , Dunn Robert M. , Bhogal Anne , Chambers Brian J. , Bardgett Richard D. 
Published: September 2013

Summary

Increased use of artificial fertilizers has caused widespread loss of species‐rich grasslands throughout Britain and mainland Europe. Species‐rich meadows are traditionally managed by hay cutting, use of farmyard manure (FYM) and occasional liming, but sustainable fertility management to maintain their botanical diversity is ill defined.

This study measured vegetation responses to fertilizers and lime applied over 12 years to species‐rich upland and lowland mesotrophic hay meadows in the UK. Treatments consisted of three rates of FYM applied annually or triennially, inorganic fertilizers giving equivalent amounts of N, P and K to two of the annual and two of the triennial FYM treatments, and lime applied either alone or with annual or triennial FYM.

Farmyard manure at 24 tonnes ha−1 year−1 reduced total species richness and the richness of positive indicator species at both meadows and increased aggregate cover of negative indicator species. Lower rates of FYM application were also detrimental at the lowland meadow, but not at the upland one. Inorganic fertilizers were no more damaging to plant species richness than equivalent FYM treatments.

At the upland meadow, vegetation quality was maintained by continuing past FYM inputs (12 t ha−1 year−1), but improved at lower rates. At the lowland meadow, which has no recent history of fertilizer use, rates equivalent to only ≤4 tonnes FYM ha−1 year−1 were sustainable. Evidence was slight of vegetation adapting to increased inputs at either meadow. Between‐meadow differences in vulnerability to treatments apparently reflected differences in site‐specific factors, particularly past management, rather than differences in plant community type.

Synthesis and applications. Relatively modest fertility inputs can reduce the ecological value of meadows with no recent history of such inputs, whereas moderate inputs of fertilizer and lime will be ecologically sustainable in meadows adapted to a long history of application. Decisions on sustainable levels of fertilizer use to maintain or enhance botanical diversity of grassland should be based on knowledge of soil physical and chemical status and past fertility management. Inorganic fertilizers are no more damaging than farmyard manure when applied at equivalent amounts of N, P and K.
Are Local and Organic Claims Complements or Substitutes? A Consumer Preferences Study for Eggs
Authors: Gracia Azucena , Barreiro‐Hurlé Jesús , Galán Belinda López‐ 
Published: September 2013

AbstractThis paper provides an analysis of consumer preferences for product claims, specifically about origin and production methods. In particular, it addresses two important questions: i) whether consumers are willing to pay a premium for food products carrying these claims; and ii) whether local and organic claims are complements or substitutes. A choice experiment designed to estimate two‐way interactions was undertaken in Spain for eggs. The findings show first, that consumers are willing to pay a positive premium price for an enhanced method of production (that of barn, free‐range and/or organic instead of cage produced eggs) as well as for the proximity of production (local, regional and national over imported). Second, the findings show that consumer preferences for the claims are heterogeneous with two consumer segments being identified: “origin preference”, the larger segment, and the “production method preference”. Results show that organic and local claims were complements for the larger first segment but that free‐range and local/regional claims were substitutes for the second smaller segment. These results provide the marketing chains with insights applicable for pricing strategies.
Multistage Deformation in the Northeastern Segment of the Jiangshao Fault (Suture) Belt: Constraints for the Relationship between the Yangtze Plate and the Cathaysia Old Land
Authors: Jin ZHANG , Jinyi LI , Wenxia XIAO , Qianwen FENG , Zongjin MA 
Published: September 2013

Abstract:Multistage deformation events have occurred in the northeastern Jiangshao Fault (Suture) Belt. The earliest two are ductile deformation events. The first is the ca. 820 Ma top‐to‐the‐northwest ductile thrusting, which directly resulted from the collision between the Cathaysia Old Land and the Chencai Arc (?) during the Late Neoproterozoic, and the Jiangnan Orogenic Belt that formed as the ocean closed between the Yangtze Plate and the jointed Cathaysia Old Land and the Chencai Arc due to continuous compression. The second is the ductile left‐lateral strike‐slipping that occurred in the latest Early Paleozoic. Since the Jinning period, all deformation events represent the reactivation or inversion of intraplate structures due to the collisions between the North China and Yangtze plates during the Triassic and between the Philippine Sea and Eurasian plates during the Cenozoic. In the Triassic, brittle right‐lateral strike‐slipping and subsequent top‐to‐the south thrusting occurred along the whole northeastern Jiangshao Fault Zone because of the collision between the North China and Yangtze plates. In the Late Mesozoic, regional extension took place across southeastern China. In the Cenozoic, the collision between the Philippine Sea and Eurasian plates resulted in brittle thrusts along the whole Jiangnan Old land in the Miocene. The Jiangshao Fault Belt is a weak zone in the crust with long history, and its reactivation is one of important characteristics of the deformation in South China; however, late‐stage deformation events did not occur beyond the Jiangnan Old Land and most of them are parallel to the strike of the Old Land, which is similar to the Cenozoic deformation in Central Asia. In addition, the Jiangnan old Land is not a collisional boundary between the Yangtze Plate and Cathaysia Old Land in the Triassic.
Origin and Source of Deep Natural Gas in Nanpu sag, Bohai Bay Basin, China
Authors: Guangyou ZHU , Zhengjun WANG , Yongjun WANG , Jie ZHAO , Yuexia DONG , Kai WANG , Yongchang LIU , Jianwei WANG 
Published: September 2013

Abstract:Natural gas exploration in Nanpu sag, Bohai Bay Basin, has achieved breakthroughs in recent years, and a number of natural gas and condensate wells with high yield have been found in several structures in the beach area. Daily gas production of single wells is up to 170,000 m3, and high‐yield wells are mainly distributed in the Nanpu No. 1 structural belt. Studies have shown that these natural gases are mainly hydrocarbon gases, with methane content about 80% to 90% and ethane 6%–9%, so they are mainly wet gas; and non‐hydrocarbons are at a low level. Carbon isotopes of methane range from −42‰ to −36‰, and ethane from −28‰ to −26‰. Calculated maturity based on the relationship between δ13C and R0 of natural gas, the gases are equivalent to those generated from organic matter when R0 is 1.0%–1.7% (mainly 1.25%–1.32%). The natural gas is oil‐type gas generated from the source rocks at mature to high mature stage, associated with condensate, so carbon isotopes of the gases are heavier. Natural gas in the Nanpu No.1 structural belt is mainly associated gas with condensate. The analysis of the origin and source of natural gas and condensate, combined with the monomer hydrocarbon carbon isotopes and biomarker, indicated that the main source rocks in the Nanpu No.1 structural belt were Es3 (the lower member of the Shahejie Formation), followed by Es1 (the upper member of the Shahejie Formation). The high‐mature hydrocarbons from source rocks in the deep sag mainly migrated through deep inherited faults into shallow traps and accumulated to form oil and gas pools. Therefore, there is a great potential for exploring gas in deep layers.
Impact of the 2009 Taiwan Tobacco Hazards Prevention Act on Smoking Cessation
Authors: Chang Fong‐Ching , Sung Hai‐Yen , Zhu Shu‐Hong , Chiou Shu‐Ti 
Published: September 2013

AbstractAimsIn January 2009, the government of Taiwan amended the 1997 Tobacco Hazards Prevention Act by extending smoke‐free areas to include almost all enclosed work‐places and public places, adding graphic health warnings to cigarette packages, totally banning tobacco advertisements, promotion and sponsorship and increasing tobacco taxes. This study examined the impact of the 2009 amended Act on smoking cessation in Taiwan.DesignTaiwan Adult Tobacco Surveys 2007 and 2010, each with a nationally representative sample of adults aged 18 years and older (n = 16 588, and n = 16 295, respectively).ParticipantsAll recent active smokers (current smokers plus former smokers who quit smoking within the past 12 months) were used for the analyses (n = 3783 in 2007, and n = 2777 in 2010).MeasurementsQuit attempt rate and annual cessation rate (defined as having succeeded in quitting for at least 3 months) among recent active smokers were compared between the pre‐Act (2007) and post‐Act (2010) periods.FindingsThe quit attempt rate increased significantly from 39.4% in 2007 to 42.9% in 2010. The annual cessation rate increased significantly from 7.1 to 8.9%. A multivariate analysis, controlling for demographic characteristics, showed that the implementation of the 2009 Act was associated with an increase in the quit attempt rate [odds ratio (OR) = 1.14; 95% confidence interval (CI) = 1.03–1.25] and the annual cessation rate (OR = 1.28; 95% CI = 1.08–1.53).ConclusionsThe comprehensive tobacco control programme introduced in 2009 in Taiwan, which combined smoke‐free legislation with a tobacco tax increase, graphic health warning labels and a total ban on tobacco advertisements, was associated with increases in quit attempt rate and annual cessation rate.