bluuebunny/crossref_metadata_2025_split huggingface dataset:
Why so many structural changes in schools and so little reform in teaching practice?
Authors: Cuban Larry 
Published: March 2013

PurposeThe aim of this paper is to explain how errors in policymaking contribute to the minimal impact that structural, curricular and cultural changes have made on teaching practice in American schools.Design/methodology/approachDrawing on the author's research legacy, the paper extends an historical analysis to explore and explain current dilemmas of change in schools and schooling.FindingsOver the last century, educational reforms have most often led to first order classroom change, represented by the development of hybrids of old and new teaching practices. Second order change at the classroom level has proven elusive. Factors at the policymaking level that explain the minimal impact on classroom practice include a misplaced trust in structural reform, an understanding of schools as complicated rather than complex systems, and the tendency not to distinguish teacher quality from the quality of teaching.Originality/valueThe paper proposes that the lack of impact of reform on classroom practice is explained in large part by errors in assumptions and thinking that policymakers commit, a focus seldom explored in research.
Enabling school structure, collective responsibility, and a culture of academic optimism
Authors: Wu Jason H. , Hoy Wayne K. , Tarter C. John 
Published: March 2013

PurposeThe purpose of this research is twofold: to test a theory of academic optimism in Taiwan elementary schools and to expand the theory by adding new variables, collective responsibility and enabling school structure, to the model.Design/methodology/approachStructural equation modeling was used to test, refine, and expand an organizational path model of student achievement first developed in the USA.FindingsThe proposed organizational model was supported in Taiwan and was consistent with the initial studies done in the USA. Further, two concepts were added to the model, enabling structure and collective responsibility, both of which had significant indirect effects on student achievement through academic optimism. Moreover, the theoretical foundations (efficacy, trust, and academic emphasis) of the latent construct of academic optimism were confirmed again in this sample of schools in Taiwan.Originality/valueThe findings support an organizational model of student achievement, which has application in both the USA and Taiwan. The original model was supported, refined, and extended. Academic optimism is at the center of the model and explains student achievement for all students. Collective responsibility and enabling school structure both predict academic optimism directly and student achievement indirectly.
Investigating effects of relationship marketing types in life insurers in Taiwan
Authors: Yu Tsu‐Wei , Tung Feng‐Cheng 
Published: March 2013

PurposeThe purpose of this paper is to establish a model that identifies the causal relationship among relationship marketing types, service quality and relationship quality on customer loyalty.Design/methodology/approachData for this study were collected using in‐depth interviews and surveys from the clients of policyholder service centres of life insurers in Taiwan. A structural equation modelling approach is employed to examine the relationship posited in this study.FindingsThe findings are generally consistent with the literature. This study supports all hypotheses. Finally, the article concludes with theoretical and managerial implications of the research findings.Originality/valueThis study attempts to focus on policyholder service centres in the life insurance industry, which have been increasingly emphasized in Taiwan, to examine the impacts that different relationship marketing methods have on service quality, relationship quality and customer loyalty. Based on the results of in‐depth interviews and surveys, this study also attempts to propose a set of references to aid the development and implementation of relationship marketing campaigns and to make further contributions to both the academic and empirical literature.
The impact of ISO 9001 effectiveness on the performance of service companies
Authors: Psomas Evangelos L. , Pantouvakis Angelos , Kafetzopoulos Dimitrios P. 
Published: March 2013

PurposeThe purpose of this paper is to define and subjectively measure ISO 9001 effectiveness as the achievement of the standard's objectives and determine its impact on the performance dimensions of service companies related to product/service quality, operational and financial performance.Design/methodology/approachAn empirical study was carried out using a sample of 100 ISO 9001:2008 certified service companies. Data were obtained from the quality managers of the companies through a structured questionnaire. Exploratory factor analyses are applied to extract the latent factors of the indicators of ISO 9001 objectives and performance dimensions. Multiple linear regression analyses are also applied in order to determine the impact of ISO 9001 effectiveness on the performance dimensions of service companies.FindingsThe findings of the present study confirm the dimensionality of the ISO 9001 effectiveness (evaluated by the degree of achievement of the standard's objectives, namely prevention of nonconformities, continuous improvement and customer satisfaction focus) and reveal its significant contribution to the performance of the service companies. The product/service quality and operational performance of the service companies are directly and significantly influenced by ISO 9001 effectiveness. However, the financial performance is directly influenced only by operational performance, while the impact of ISO 9001 effectiveness is indirect through its significant correlation with operational performance.Research limitations/implicationsThe sample of the responding ISO 9001 certified service companies is limited to small and medium‐sized enterprises (SMEs) from one country (Greece). Moreover, the introduced instrument is of subjective nature as the data collected through quality managers may be biased regarding ISO 9001 effectiveness and company performance. Furthermore, the influence of ISO 9001 effectiveness on service company performance with regard to market share and customer satisfaction has not been determined. The above limitations suggest future research recommendations.Practical implicationsBy defining ISO 9001 effectiveness based on its objectives, managers may be aware of what to improve to increase the standard's effectiveness and therefore directly improve service company performance in terms of quality and operative results and indirectly in terms of financial results.Originality/valueBased on the core issues of ISO 9001 effectiveness this empirical study confirms its multi‐dimensional structure and determines the contribution of ISO 9001 effectiveness to specific performance dimensions of service companies.
Cross‐functional team effectiveness
Authors: Daspit Josh , Justice Tillman C. , Boyd Nancy G. , Mckee Victoria 
Published: March 2013

PurposeCurrent research remains unclear on what factors contribute to cross‐functional team (CFT) success. Thus, the primary purpose of this investigation is to examine internal factors of the team (namely internal team environment, shared leadership, and cohesion) and the influence of each factor on CFT effectiveness.Design/methodology/approachStructural equation modeling is used to empirically examine the data collected from an undergraduate student sample. Teams worked competitively on a complex task requiring functional area expertise.FindingsResults from the study indicate internal team environment influences effectiveness through shared leadership and cohesion as found in other forms of teams. However, unique to CFTs, internal team environment is not directly related to effectiveness, and shared leadership does not directly influence cohesion. The findings suggest that in CFTs, internal team environment indirectly influences effectiveness.Research limitations/implicationsThe findings of this study can be used to expand current models of CFT effectiveness. Additionally, by examining the internal dynamics of the team (e.g. internal team environment) researchers will be better able to account for the previous vast differences found in CFT outcomes.Practical implicationsManagers interested in influencing team effectiveness are encouraged to focus on the internal dynamics of CFTs. To indirectly influence team effectiveness managers should insure teams establish a clear purpose and that members support one another and feel comfortable making contributions to the team.Originality/valueThis investigation offers understanding of how CFTs can be structured to influence effectiveness and provides insight into previously inconsistent findings. Both researchers and managers will benefit from an enhanced understanding of how internal factors uniquely influence CFT effectiveness.
Do behaviors of string quartet ensembles represent self‐managed teams?
Authors: Tal‐Shmotkin Malka , Gilboa Avi 
Published: March 2013

PurposeThis paper aims to explore whether string quartets (SQs) adopt self‐managed‐team (SMT) principles in line with organizational models of team work. This exploration is significant in face of the status of the SQ as one of the leading and prototypical ensembles in Western music.Design/methodology/approachMembers of 22 leading SQs around the world were contacted and asked to fill out a questionnaire which measures SMT characteristics in managerial teams while referring to their own SQ ensemble.FindingsResults showed that SMT levels of all SQs were extremely high (M=4.39, SD =0.39, on a 1 to 5 scale). In addition, four factors were revealed in this questionnaire: Interpersonal relations and shared monitoring, Leadership, Management style, and Resources explaining 18.4, 15.9, 14.2, and 11.9 percent of the variance, respectively.Research limitations/implicationsThe current sample is limited in size and may not adequately represent professional SQs worldwide. Nevertheless, this study demonstrates that SQs actually work as SMTs. Additionally, the SMT frame of SQs is expressed in distinct factors of characteristics.Originality/valueThe current study is one of a few investigations that examined descriptions of SQ members about behaviors in their own musical ensembles. This study suggests that successful SQs may serve as a benchmark for various SMTs in organizational settings.
Airline downsizing and its impact on team performance
Authors: Fraher Amy L. 
Published: March 2013

PurposeThe article draws on a mixed method study of US airline pilots in order to examine the impact of corporate downsizing on pilots' trust, morale, and organizational commitment. The aim of the paper is to review current literature on downsizing and high‐risk teams and to identify gaps in the understanding of how external influences like downsizing can impact high‐risk team's operational performance through an increase in mistakes, distraction, and stress.Design/methodology/approachData were obtained from 127 in depth pilot survey responses from captains and first officers from major US airlines and 43 semi‐structured interviews of one to two hours in length.FindingsCommercial pilots working in downsized airlines reported increased stress, distraction, and suspicion with a corresponding reduction in trust, morale, and organizational commitment.Research limitations/implicationsThe article contributes to the literature in corporate downsizing and high‐risk team performance. Insights from these areas provide a lens by which to evaluate post‐9/11 managerial decision‐making in one high‐risk field, aviation, with implications for leadership in other fields of risky work.Originality/valueAlthough research examining leadership and teamwork in high‐risk fields has been growing, few studies consider managerial decisions and the resultant organizational climate within which these teams must operate, particularly in the post‐9/11 period. Findings suggest that this is a unique, emerging area that warrants further research.
Prioritizing the factors for coordinated supply chain using analytic hierarchy process (AHP)
Authors: Singh Rajesh K. 
Published: March 2013

PurposeCoordinated supply chain is concerned with managing dependencies between various members and joint efforts of all members to achieve mutually defined goals. The purpose of this paper is to identify and prioritize the factors for a coordinated supply chain.Design/methodology/approachAnalytic hierarchy process (AHP) is used to prioritize the factors for a coordinated supply chain. By using AHP global desirability index of five strategic factors for coordinated supply chain their 23 sub‐factors have been calculated and compared.FindingsIn this study 23 factors affecting coordination in a supply chain are considered. These factors are grouped under five strategic factors such as top management commitment, mutual understanding, relationship and decision‐making, flow of information and organizational factors. It is observed that the global weightage of top management commitment is highest among strategic factors and agreed vision and goal of supply chain members among sub factors.Research limitations/implicationsAHP has some limitations. A major limitation is that the rating scale used in the AHP analysis is conceptual and there are chances of bias while giving relative weightage to different factors.Practical implicationsTop management should strive for an agreed vision and a common goal among all members of the supply chain to have effective coordination.Originality/valueThis study prioritizes factors for a coordinated supply chain in the Indian context and the findings will be significant while formulating strategies.
Supportive housing best practices in a mid‐sized US urban community
Authors: Greenberg Brian , Korb Sophia , Cronon Kristen , Anderson Robert 
Published: March 2013

PurposeHousing First has been upheld as an evidence‐based best practice for transitioning homeless individuals into permanent housing in a maximally cost‐effective and humane manner. However, there is much variance in the implementation and structure of Housing First programming in the USA. This paper aims to focus on a collaborative, interdisciplinary Housing First effort to house and provide case management and ancillary services to chronically homeless individuals in The City of San Mateo, California.Design/methodology/approachThe paper is a case study in which the philosophy, structure, and impact of San Mateo's outreach and housing team are discussed. To explore the project's impact, data concerning arrests and other criminal justice contacts, as well as health costs associated with these clients, both prior to and post housing and services, were collected and analyzed. These are corroborated with qualitative data on client outcomes.FindingsAfter participants received housing and wrap‐around supportive services provided through the collaboration of police, local stakeholders, and non‐profits, the cost of medical care and criminal justice interventions were dramatically reduced. While challenges such as the availability of housing units remain, the findings of this study strongly support the interdisciplinary outreach team as a model for Housing First programming.Research limitations/implicationsThis is an in‐depth study, derived from a particularly innovative project; and therefore the sample size is limited by the size of the project.Originality/valueThe originality of this study lies in its analysis of a Housing First model which incorporates an interdisciplinary outreach team designed to provide highly individualized care for clients. The San Mateo permanent supportive housing pilot project is itself unique in that it incorporates a Homeless Outreach Team (HOT) comprised of the police, other government entities, local stakeholders, and other non‐profits engaged with homelessness.
The ideological drug problem
Authors: Edman Johan 
Published: March 2013

PurposeThis article seeks to investigate the ideological visions embedded in the political formulation of the Swedish drug problem and in the bureaucratic management of the Swedish drug treatment services during the years 1960‐2000.Design/methodology/approachThe empirical basis for the analysis consists mainly of parliamentary material from the Swedish Parliament (403 parliamentary bills, 66 government bills, 198 parliamentary records, 14 government letters and 159 standing committee statements) as well as archival materials produced in the application process of 73 aspiring treatment homes from the years 1960‐2001. The empirical material is partly analyzed from a theoretical understanding of political consensus as a doxa and political debate as permeated by naturalizing ideologies.FindingsThe article examines drug consumption as a political problem and its ideological undertones. It shows how drugs and drug consumption often have been subordinate in problem descriptions that have fulfilled other political purposes. Worries about politically radical youth, foreign religions or incomprehensible music have been understood as a drug problem. In the Swedish parliament the drug problem has been described in terms of capitalist class oppression, Americanism or cultural superficiality. Modernity, urbanization and industrialization have also been criticized in the name of the drug problem. In the treatment centres and within the ruling bureaucracy it was also elucidated that the drug problem was an ideological problem. The effective treatment method has been elusive, but the effective method has also played second fiddle in the choice of treatment solutions. Other values have been awarded, such as rural romanticism, Swedishness, solidarity and diligence. Individualism, Americanism and profit making have also been opposed within the ideological treatment sector. At the end of the research period such assessments however became subordinate to an overarching ideological quest to make substance abuse treatment a market among others.Social implicationsA focus on the ideological content both in political discussions and bureaucratic management might enrich the understanding of both politics and bureaucracy as well as the formulation of the drug problem and the suggested solutions. Ideology is not the opposite of facts or evidence‐based solutions; ideology permeates every aspect of problem formulations and solutions. To recognize the drug issue's ideological disposition should therefore not be seen as way of avoiding discussions about the actual dilemma with drugs, it is rather an opportunity to seriously start a discussion on how to solve the problem.Originality/valueThe analyzing of naturalized and apparently self‐evident ideology as part of the rational argument rather than its very opposite would be useful both for further research on the topic as well as for deepening the democratic discussions on, for instance, evidence‐based methods within the drug treatment services.
Brief alcohol interventions in Norwegian natal care: a neoliberal mode of governing and social consequences
Authors: Irmgard Snertingdal Mette 
Published: March 2013

PurposeIn this paper the aim is to explore what modes of governance, brief alcohol interventions in natal care, such as screening and motivational interviewing (MI) represent, and what social consequences this mode of governance might lead to. Traditionally the Nordic public health research on alcohol control policies gives priority to general control measures aimed at the population. However, the paper seeks to argue the relevance of a governmentality perspective to analyze the mode of governance in brief alcohol interventions which aims at individual level of control.Design/methodology/approachThe empirical base of the paper rests on the contents of a brief intervention educational program aimed at midwifes and medical doctors in natal care in Norway. In light of the governmentality perspective the author analyzes screening and MI used in natal care as a mode of governance which fosters the process of responsibilization and the creation of the “irresponsible other”.FindingsIt is argued that brief alcohol intervention in natal care is a perfect example of a neoliberal mode of governance, because it is an indirect way of governance, which casts healthcare workers as a part of the state that wants to make pregnant woman self‐governing and responsible. Further this neoliberal mode of governance might lead to four different social consequences: blurring the line between the power of the state and the power of the self, which blurs the distinction between objective health hazards and moral judgment; spreading of powerful therapeutic‐tools to non‐therapeutic professions further neutralizes the moral dimensions; individualization of responsibilities for fetal health decontextualizes females' drinking habits; and drawing the attention of the healthcare worker towards regulations of normality and away from helping females with severe drinking problems.Originality/valueTraditionally the Nordic public health research on alcohol control policies gives priority to general control measures aimed at the population. However, this paper shows the relevance of a governmentality perspective to analyze the mode of governance inherent in brief alcohol interventions which aims at an individual level of control. Alongside the general control measures in Norwegian alcohol policies, the state engages women at an individual level, through brief and early interventions. Hence the state has double targets of governance; first the general risk‐avoidance regulations directed at the population, and then the state also facilitating the targeting of individuals.
Implications of interface management for modularity degree
Authors: Shamsuzzoha A.H.M. , Kristianto Yohanes , Helo Petri 
Published: March 2013

PurposeThe purpose of this paper is to demonstrate modularity degree in terms of interfaces and innovation.Design/methodology/approachThe research objective is achieved through a modeling approach for deciding modular architecture and its implementation regarding unique components and product innovation. A case example is presented to elaborate on the concept of modularity degree and provide an option for choosing the best module from different alternatives.FindingsThe presented approach can be considered a product design strategy, in which loose coupling is achieved through standardized component interfaces. Loosely coupled component interfacing is a prerequisite for developing mass customized products. There needs to be a decision support system to formulate the interfacing in order to achieve maximum benefits. This is illustrated in this paper.Research limitations/implicationsThe modeling strategy for measuring the modularity level is formulated theoretically. This approach needs to be validated through an empirical study in order to generalize its findings.Practical implicationsIn the industrial arena there is a research gap in identifying and measuring the modularity level, which is formulated in the presented approach. It is hoped that this approach will contribute to filling this research gap in the business environment, which would further benefit managers of firms in their corresponding production processes.Originality/valueThe unique contribution of this modeling approach is articulated through analyzing product architecture, with a view to interpreting the component interfaces in a more productive way. This formulation triggers the decision‐making process in complex product development processes.