bluuebunny/crossref_metadata_2025_split huggingface dataset:
Why the leadership of change is especially difficult for Chinese principals
Authors: Chen Shuangye , Ke Zheng 
Published: July 2014

Purpose– There is research evidence emerging to show that Chinese principal leadership appears to have a limited effect on the large-scale and deep school changes, but reasons for this have not been well explored. The purpose of this paper is to offer a conceptually framed explanation. By using China as an illustrative case, the authors propose using a macro-institutional framework to examine how principal leadership is mediated institutionally and why the leadership of change is especially difficult for Chinese principals.Design/methodology/approach– In order to facilitate a contextualized understanding, the three institutional pillars developed by Scott's (2001) were used as a macro-institutional framework to explain difficulties confronting principal leadership in China when making deep and sustainable school changes from regulative, normative and cognitive perspectives.Findings– The appeared change inertia and school changes on surface can partially be attributed to the cultural and institutional contexts of Chinese principal leadership. For principals, professional incentives and their change initiatives are institutionally and culturally constrained. Consequently, Chinese principals are left with very limited professional space to focus on making visible and endurable student-centered school changes.Originality/value– This is a first macro-institutional application to address principal leadership of change from the context of China. The regulative, normative and cognitive aspects are analytically useful to differentiate and manifest the institutional complexity and intricacy which are mediating principal leadership impact on school changes. This also illuminates the exploration of context sensitive leadership research to capture context features and understand context-embedded logics.
Consumers’ preference fit and ability to express preferences in the use of online mass customization
Authors: Moon Heekang , Lee Hyun-Hwa 
Published: July 2014

Purpose
– The purpose of this study is to investigate consumers’ intention to use mass customization by incorporating preference fit and their ability to express preferences into the theory of planned behaviour and to examine how consumers perceive behavioural control over the process of online mass customization (OMC). Preference fit, which refers to fit between consumer preference and product attributes, and ability to express preferences were integrated into theory of planned behaviour as two belief variables related to OMC.

Design/methodology/approach
– In total, 346 potential respondents were invited via e-mail to participate in the present study acquired from an independent marketing company. We conducted a self-administrated online survey using a video clip with voice instructions to demonstrate the OMC process as a stimulus.

Findings
– The results suggest that consumers’ attitudes and perceived behavioural control predicted their OMC use intentions. Preference fit positively affected consumers’ attitudes towards OMC as a behavioural belief, and the ability to express preferences positively influenced preference fit but did not predict perceived behavioural control as a control belief. Clothing involvement was a positive predictor of preference fit and the ability to express preferences.

Originality/value
– This study contributes to the OMC literature by suggesting a theoretical framework by extending the theory of planned behaviour and identifying consumers’ belief variables as antecedents of attitudes and perceived behavioural control in the OMC context. In addition, the study examines the role of clothing involvement in facilitating consumers’ OMC beliefs, suggesting the crucial role of clothing involvement as one of individual factors extending theory of planned behaviour framework, in the OMC process.
Emotional antecedents and outcomes of service recovery
Authors: Riscinto Kozub Kristen , Anthony O’Neill Martin , A. Palmer Adrian 
Published: July 2014

Purpose– The purpose of this study was to investigate the service recovery experience in the luxury hotel industry by introducing emotions as a predictor of future behavioural intention and to compare traditional cognitive measures of satisfaction following a recovery process with measures based on affect.Design/methodology/approach– A mixed-methods approach was adopted comprising a main quantitative study, preceded by an exploratory qualitative study.Findings– The study provides further support for the use of emotions in understanding consumer behaviour following a service failure.Research limitations/implications– As an abstract concept, we have only limited physical, measurable manifestation of emotions, and the construct is difficult to operationalise in social sciences research. Furthermore, this research has required retrospective self-reporting of emotions.Practical implications– The use of emotions can provide a better diagnostic tool for understanding attitudes that customers go away with following a service failure, rather than concentrating on cognitive measures of performance.Originality/value– The study has provided further support for the use of emotions in understanding consumer behaviour following a service failure.
The Albert Einstein archives digitization project: opening hidden treasures
Authors: Mendelsson Dalia , Falk Edith , L. Oliver Amalya 
Published: July 2014

Purpose
– The purpose of this paper is to present the organizational and technological processes and strategic choices that led to the successful digitization project of the Albert Einstein Archives.

Design/methodology/approach
– This is a case study of the major challenges that were associated with the project. These include: the integration of the archives in the academic environment; the management of a project of such magnitude within the university organization and between different stakeholders and the technological aspects of the project and user experience.

Findings
– A digitization project requires not only the archival staff expertise but also information specialists, IT staff, analysts and usually the digitization staff for processing the archival material. Finding the common language between all the professionals involved as well as building a good strategic plan are the keys to a successful project.

Research limitations/implications
– The planning and implementation of such a project requires a significant budget, manpower project management, hardware, software and intra- and inter-organizational cooperation and coordination.

Originality/value
– The phenomenon of digitizing unique and exclusive archival data by universities is becoming an innovative contribution of hidden goods to the public at large. This paper offers strategic insights for the planning of similar digitizing projects, particularly in an academic environment.
Third sector organizations and the co-production of health innovations
Authors: Windrum Paul 
Published: July 2014

Purpose
– The purpose of this paper is to examine the roles played by third sector organizations in forming and managing health innovation networks, and their contribution to the co-production of new health services.

Design/methodology/approach
– Using data collected in four case studies, the findings highlight the central role of third sector organizations in forming and organizing public-private health networks.

Findings
– They are trusted organizations, commonly patient advocates, with perceived neutrality. Members of these organizations take leading roles in innovations networks, using their excellent network connections and their prominent positions within their organizations to leverage competences and funding. A key asset of key third sector individuals is their prior experience of public and private sector organizations and, hence, the ability to move across public-private boundaries.

Practical implications
– The research findings have important implications for practitioners. The author identifies a set of key drivers and barriers for the successful organization of innovation networks and the innovative services they develop. Prior knowledge and experience of partners, often linked to personal ties, in initial partner selection but are also important for trust and the effective organization of complementary competences during innovation projects. The absence of direct competitors – whether public, private or third sector organizations – is also highlighted. Non-rivalry and different partners’ interests in the outcomes of the innovation reduces moral hazard and the associated costs of setting up and monitoring formal contracts. Heterogeneity requires flexibility by actors; to understand partners’ different values, cultures, and organizational drivers. Finally, the research findings identify policy and practitioner enrolment as critical for the successful roll out and diffusion of service innovations.

Originality/value
– The paper examines an important, but under researched issue – the role of third-sector organizations in collaborative innovation projects.
User liaisons’ perspective on behavior and outcome control in IT projects
Authors: Liu Shan , Wang Lin 
Published: July 2014

Purpose– The purpose of this paper is to examine the extent to which user liaison behavior and outcome control influence the process performance of information technology (IT) projects and how the IT experience, behavior observability, and outcome measurability of user liaisons affect behavior and outcome control.Design/methodology/approach– A research model that integrates the IT experience, behavior observability, outcome measurability, behavior and outcome control, and performance from the perspective of user liaisons is developed. Quantitative data are obtained from 63 completed IT projects. Partial least squares technique is used to evaluate the measurement model. Hypotheses are tested through hierarchical regression analysis.Findings– User liaisons with high IT experience exhibit decreased behavior control but increased outcome control. The outcome control of user liaisons is effective in the process performance of IT projects, whereas their behavior control insignificantly affects performance. However, the behavior observability and outcome measurability of user liaisons strengthen the effectiveness of behavior and outcome control. The behavior and outcome control of user liaisons also vary across different industries and project types.Originality/value– The results of this study highlight the joint effects of the IT experience, abilities, and control decisions of user liaisons. Although the outcome control of user liaisons is an appropriate control mechanism in IT projects in consideration of the strengths of these liaisons in business knowledge and their control expenditures, the behavior control of user liaisons may also be effective in process performance if these liaisons possess high levels of behavior observability and outcome measurability.
A synergy measurement model to support the pre-deal decision making in mergers and acquisitions
Authors: Garzella Stefano , Fiorentino Raffaele 
Published: July 2014

Purpose– The purpose of this paper is to develop an effective synergy measurement model to support the decision-making process in mergers and acquisitions (M&A).Design/methodology/approach– Relevant literature is reviewed and critically assessed. An interpretive methodology is used to analyse empirical data from a questionnaire survey and interviews of M&A experts. A framework is provided with the objective to support the process of synergy measurement and the success of pre-deal planning.Findings– The authors find several mismatches in synergy measurement practices. The strategic factors, which are considered very relevant to generating reliable forecasts, are surprisingly not adequately quantified. On the contrary, a synergy measurement model may integrate the assessment of these factors: the type of synergy, the size of synergy, the timing of synergy and the likelihood of achievement.Practical implications– The paper offers interesting implications for firms, advisors and consultants, pointing out that synergy measurement issues are related to the analysis of strategic factors affecting synergy. These findings suggest that the pre-planning process should integrate people and tools from different backgrounds, from strategy to accounting, to effectively measure the synergy value. The authors also suggest the development of new tools in response to the needs of practitioners for best practices in M&A.Originality/value– This paper highlights that the effective use of synergy measurement models are critical to improve the success of M&A due diligence.
Extreme IPO underpricing
Authors: Tian Lihui , Zhang Wei 
Published: July 2014

Purpose
– The purpose of this paper is to model the Chinese unique regulation changes with the supply-and-demand analytical framework and structure the relationship between initial public offerings (IPO) underpricing and institutional changes with the comparative static method. A well-functioning stock market is crucial to the transition into a market economy, but the Chinese stock market is somehow twisted with frequent government interventions, particularly the IPO market. Can the underpricing issue be mitigated in the changing institutional settings? Can the market-orientated incremental reform of regulations succeed in the Chinese stock market?

Design/methodology/approach
– The theoretical analysis confirms that IPO underpricing becomes relatively better with dynamic changes of relaxation of the approval and pricing systems. Collecting and examining the data of newly listed firms from 1993 to 2010, the influence of institutional changes on IPO underpricing with regressions, such as ordinary least square (OLS), bootstrap and two stage least square (2SLS) estimation methods was further empirically examined.

Findings
– The magnitude of the Chinese IPO underpricing during the past two decades is as high as 181.6 per cent on the average. The sizes of IPO underpricing significantly reduce with an increase in the issuing sizes and the ratios of price-earnings ratios. The dummy variables of government-approved regulations are negatively associated with IPO underpricing. The dummy variables of pricing regulations are positively related to IPO underpricing and the coefficients become smaller with newer regulations. Generally, the magnitude of the Chinese IPO underpricing decreases over time.

Originality/value
– This paper enriches the IPO literature by dynamically examining the effect of institutional changes on IPO underpricing in Chinese primary markets. We argue that institutional changes characterized by incremental marketization can help to alleviate extreme IPO underpricing and to promote financial development. The Chinese transition from the planning system to the market system in the IPO market will be a long and strenuous process, but it works.
Supervisor-subordinate guanxi and managers’ feedback-seeking behavior
Authors: Xie Jun , Peng Caodie , Wang Lin , Chu Xiaoping 
Published: July 2014

Purpose– The purpose of this paper is to examine the effect of supervisor-subordinate guanxi (SSG) on managers’ feedback-seeking behavior in the context of Chinese organizations, especially the mediating role of psychological expectations and the moderating role of political skill.Design/methodology/approach– The study sample comprised matched surveys from 252 supervisor-subordinate dyad in the People’s Republic of China. The subordinate managers completed measures of SSG, performance enhancement expectations, impression management expectations and political skill. The supervisors were asked to rate managers’ feedback-seeking behavior.Findings– Result show that SSG was positively related to managers’ feedback-seeking behavior. Performance enhancement expectations and impression management expectations partially mediated supervisor-subordinate guanxi’s influence on managers’ feedback-seeking behavior. Political skill positively moderated the relationships between SSG and managers’ feedback-seeking behavior in such a way that the relationships were stronger for managers higher in political skill than lower.Research limitations/implications– The paper not only helps for deeper understanding of managers’ feedback-seeking behavior but also provides a new perspective for exploring effective governance of Chinese local managers.Originality/value– This study provides preliminary evidence of the mediation effect of psychological expectations and the moderating effect of political skill in the relationship between SSG and managers’ feedback-seeking behavior. Additionally, the findings highlight the necessity of study on managers’ feedback-seeking behavior in the context of China to help advance the theoretical understanding of the mechanisms that underlie the effect of SSG on managers’ feedback-seeking behavior.
Social influence in group recommender systems
Authors: Alina Christensen Ingrid , Schiaffino Silvia 
Published: July 2014

Purpose– The purpose of this paper is to propose an approach to generate recommendations for groups on the basis of social factors extracted from a social network. Group recommendation techniques traditionally assumed users were independent individuals, ignoring the effects of social interaction and relationships among users. In this work the authors analyse the social factors available in social networks in the light of sociological theories which endorse individuals’ susceptibility to influence within a group.Design/methodology/approach– The approach proposed is based on the creation of a group model in two stages: identifying the items that are representative of the majority's preferences, and analysing members’ similarity; and extracting potential influence from members’ interactions in a social network to predict a group's opinion on each item.Findings– The promising results obtained when evaluating the approach in the movie domain suggest that individual opinions tend to be accommodated to group satisfaction, as demonstrated by the incidence of the aforementioned factors in collective behaviour, as endorsed by sociological research. Moreover the findings suggest that these factors have dissimilar impacts on group satisfaction.Originality/value– The results obtained provide clues about how social influence exerted within groups could alter individuals’ opinions when a group has a common goal. There is limited research in this area exploring social influence in group recommendations; thus the originality of this perspective lies in the use of sociological theory to explain social influence in groups of users, and the flexibility of the approach to be applied in any domain. The findings could be helpful for group recommender systems developers both at research and commercial levels.
Can you measure IT? The UK experience of TechQual+
Authors: Hall Ian , Stephens Jessica , Kennedy Sarah 
Published: July 2014

Purpose
– The University of York Library, part of its Information Directorate, has successfully run an annual user survey using LibQUAL+ since 2008. The tool has proven invaluable in understanding user needs and measuring improvements. The ability to benchmark performance has been well received by university senior managers. Following this positive experience, the Directorate piloted the TechQual+ survey to assess its technology services. TechQual+ is a total market-survey tool developed on the same principles as LibQUAL+. York was the first university in the UK to do this. The purpose of this paper is to reflect upon the experience and its relevance to information services.

Design/methodology/approach
– A team was established to co-ordinate the distribution of the survey, which was e-mailed to all university members. The survey was conducted over a period of three weeks in December 2011 using their web-based tool. The team worked with the survey providers to make amendments in order to comply with UK Data Protection legislation.

Findings
– The TechQual+ tool provided a rich set of data on the IT needs of University of York students and staff, including a wealth of comments. As the first use of the tool in the UK, a number of outcomes arose from the pilot: methods for running the survey in order to meet UK data protection requirements; feedback on the tool itself, with some questions not understood from a UK context; a rich set of results data, with some similarities (and several differences) to those available through LibQUAL+.

Originality/value
– The paper presents the first application of the TechQual+ survey in UK and discusses the issues faced when implementing it in a UK context. The case study will be of interest to libraries or converged services interested in assessing their IT provision.
Correlation between mechanical and surface properties of SLS parts
Authors: de Oliveira Setti Grazielle , Fernandes de Oliveira Marcelo , Alves Maia Izaque , Vicente Lopes da Silva Jorge , Savu Raluca , Joanni Ednan 
Published: July 2014

Purpose
– The purpose of this paper is to compare the results from mechanical testing with measurements of surface-dependent properties performed on polyamide parts made by selective laser sintering (SLS) to assess a possible correlation between them.

Design/methodology/approach
– Fabrication of Nylon 12 (Duraform PA®) samples using different laser power levels and their characterization by tensile testing, roughness and Raman scattering measurements.

Findings
– Among the surface methods investigated, the results from Raman spectroscopy are the best ones, but methods dependent on surface analysis are not really suitable as indicators of the mechanical properties. The correlation coefficients for linear fitting obtained when the normalized results of mechanical properties are plotted against the surface properties are too low. Furthermore, the ambiguity between surface and mechanical data makes it impossible to use these surface properties for prediction purposes in the industrial environment.

Originality/value
– Quantitative evaluation and correlation between mechanical properties and surface properties of SLS-made samples.