bluuebunny/crossref_metadata_2025_split huggingface dataset:
Proposing and validating a five-dimensional scale for measuring entrepreneurial orientation
Authors: Zhang Hongyun , Zhang Tan , Cai Haili , Li Yahui , Wei Huang Wayne , Xu Dongming 
Published: May 2014

Purpose– The purpose of this paper is to help enhance the scholarly conversation about the essential nature of the entrepreneurial orientation (EO) construct, its dimensionality and measurement. The authors focus on how EO was defined and measured in various contexts, which is the basis for the proposed five-dimensional EO scale (FDEOS).Design/methodology/approach– Survey was conducted in design industry in China. A pilot test was conducted with 20 Chinese firms. Questionnaires were sent to 1,200 firms. A total of 408 complete and valid questionnaires were received.Findings– It was found that a behavior aspect of EO as a second-order reflective model had a greater degree of agreement among scholarly community. As a result, a new FDEOS was proposed from behavioral perspective. Data were collected from 408 firms of design industry in a big developing country.Originality/value– While five-dimensional EO construct is a well-recognized concept in the literature on entrepreneurship, little is known about its measurement. The research reported in this paper provides support for this assertion and develops a new scale, FDEOS, that designed to be neutral with regard to industry context and type of organization.
The cumulative effect of satisfaction with discrete transactions on share of wallet
Authors: L. Keiningham Timothy , Aksoy Lerzan , C. Malthouse Edward , Lariviere Bart , Buoye Alexander 
Published: May 2014

Purpose– The purpose of this paper is to propose a theoretical model for how consumers aggregate satisfaction with individual service encounters to form a summary evaluation of satisfaction, and further examines its effect on customers’ share of category spending (share of wallet (SOW)).Design/methodology/approach– The data used consist of 10,983 completed surveys from 1,448 customers whose transaction-specific satisfaction with a retailer and their subsequent purchase behaviors in the category were tracked for more than four transactions. Mixed effects models were employed to test the relationship between the cumulative effect of satisfaction with multiple service encounters on SOW.Findings– Cumulative satisfaction is a weighted average of satisfaction with specific encounters, with weights decaying geometrically so that more recent encounters receive more weight. More recent transaction-specific satisfaction levels tend to have greater influence on customers’ next purchase SOW allocations; this, however, is only the case for customers who are less than highly satisfied, with a rating of 8 or lower on a ten-point scale. Additionally, the impact of transaction-specific satisfaction on SOW is not linear. Highly positive transaction-specific satisfaction levels have a greater impact on SOW than negative levels.Practical implications– Many companies monitor satisfaction across multiple service encounters. This study shows how one can aggregate these measures to arrive at a cumulative effect, and highlights the importance to discriminate between first, more and less recent encounters and second, low vs high levels of satisfaction to better understand customers’ spending among different providers.Originality/value– Using a longitudinal data set with real customers, this paper identifies a new measure for taking into account the cumulative satisfaction, identifies the positivity bias, and shows how recency affects the relationship between satisfaction and SOW.
Trust in the supervisor and authenticity in service roles
Authors: Yagil Dana 
Published: May 2014

Purpose– Prior theoretical research focuses primarily on inauthentic emotional displays during the enactment of service roles, in the form of emotional labour, with little attention paid to factors that promote genuine emotional expressions during employees’ customer interactions. The purpose of this paper is to propose a model in which employee trust in the supervisor leads to more authentic emotional displays. Supervisors’ positive and negative affectivity constitute antecedents of this trust.Design/methodology/approach– To analyse the data, collected from supervisors and employee–customer dyads, this study used hierarchical linear modelling.Findings– Trust in the supervisor relates to authentic emotional displays in service encounters, according to both employees’ self-reports and customers’ evaluations. Supervisors’ positive affectivity relates positively to employees’ trust; trust mediates the relationship of affectivity with employees’ authentic emotional displays.Practical implications– Positive supervisor affectivity and employee trust in the supervisor influence employee authenticity, and customers notice employees’ authenticity during service encounters.Originality/value– This study advances understanding of the factors that enhance employees’ authenticity in service interactions while also contributing to understanding of the role of the supervisor in service organizations.
Contact positions estimation of sensing structure using adaptive neuro-fuzzy inference system
Authors: Petkovic Dalibor , Issa Mirna , D. Pavlovic Nenad , Zentner Lena , Nor Ridzuan Daud Md , Shamshirband Shahaboddin 
Published: May 2014

Purpose
– Tactile sensing is the process of determining physical properties and events through contact with objects in the world. The purpose of this paper is to establish a novel design of an adaptive neuro-fuzzy inference system (ANFIS) for estimation of contact position of a new tactile sensing structure.

Design/methodology/approach
– The major task is to investigate implementations of carbon-black-filled silicone rubber for tactile sensation; the silicone rubber is electrically conductive and its resistance changes by loading or unloading strains.

Findings
– The sensor-elements for the tactile sensing structure were made by press-curing from carbon-black-filled silicone rubber. The experimental results can be used as training and checking data for the ANFIS network.

Originality/value
– This system is capable to find any change of contact positions and thus indicates state of the current contact location of the tactile sensing structure. The behavior of the use silicone rubber shows strong non-linearity, therefore, the sensor cannot be used for high accurate measurements. The greatest advantage of this sensing material lies in its high elasticity.
A fuzzy based self-check capable computerized MCDM aid tool
Authors: Ulker Birol , Sezen Bülent 
Published: May 2014

Purpose
– The purpose of this paper is to determine as to develop a fuzzy multi-criteria decision-making (MCDM) algorithm with self-check capability that can solve any manufacturing company's printed circuit boards (PCB) design computer aided design (CAD) tool selection problem and to implement it.

Design/methodology/approach
– An algorithm that consists of two sub-algorithms that use same inputs and alternative pool is developed, thus self-check capability is introduced. The first sub-algorithm designed as an integration of fuzzy AHP and TOPSIS, where the second sub-algorithm composes of fuzzy analytic network process and TOPSIS. Fuzzy set theory and linguistic variables were utilized to handle uncertainty and usage of verbal expressions, respectively. MATLAB programming language was used for the implementation. The used MCDM methods’ and fuzzy set theory's explanations are given along with the literature review prior to real life application of the developed algorithm.

Findings
– A MCDM algorithm with self-check capability is introduced. Moreover, a practical decision aid tool is generated for the usage of the manufacturing companies that are related with PCB design.

Practical implications
– A practical computerized MCDM aid tool is generated. Using the tool let the manufacturers, i.e. high-tech device manufacturers, evaluate available PCB CAD design tools with respect to tangible and intangible criteria, and obtain a reliable result.

Originality/value
– Self-check capability is incorporated into the decision process. Along with this capability, although the decision-making process takes place in a fuzzy environment, result of the algorithm becomes more reliable than the ones deprived of this characteristic. Furthermore, a practical computerized MCDM aid tool is generated.
A service oriented manufacturing grid system with uncertain information
Authors: Tong Yifei , Tang Zhaohui , Zhou Kaijun , dong Ying 
Published: May 2014

Purpose
– The increase in demand variability created by manufacturing enterprises presents new challenges for increasing resource usage and sharing flexibility. For this reason, it is of great importance to research manufacturing grids and their service modes. The purpose of this paper is to establish a systematic strategy and a system tool for manufacturing grid systems.

Design/methodology/approach
– A manufacturing service oriented manufacturing grid (MSoMG) system is presented with open grid service architecture as the system architecture and GT3.9 as a development tool. A framework is proposed to support MSoMG by providing advisory tools and methods for uncertain information analysis and processing, multi-objective decision making of manufacturing grid service execution, manufacturing grid service performance prediction based on knowledge template, and flexible manufacturing grid service scheduling and solution. The methodology of the adopted rough set is discussed in detail. Finally, the design support strategies for MSoMG are investigated to guide the coordination of manufacturing activities.

Findings
– Many conventional methods and models become very limited for manufacturing grid service with uncertain information. The processing of uncertain information and reasonable application flow can help to improve the completion rate and reliability of manufacturing grid services.

Practical implications
– This research provides a solid foundation for manufacturing gird operations and can promote the use of a manufacturing grid mode.

Originality/value
– A MSoMG system is presented. The manufacturing grid service with uncertain information is considered as well as design support strategies.
Water balance of lake-catchment systems with transformed water distribution
Authors: Ferencz Beata , Dawidek Jaroslaw 
Published: May 2014

Purpose
– The purpose of this paper is to assess the scale of changes in the distribution of water and their influence on the components of the hydrological balance in two lake catchments situated in the Leczna-Wlodawa Lake District.

Design/methodology/approach
– In order to estimate the scale of man-made modification of water distribution an analysis of published cartographic materials was used. The maps cover time-scale of over 150 years. The analysis was completed by territorial research carried out during water years 2007-2009. The elements of water balance equation were calculated on the basis of daily water levels, discharge, precipitations and lake volumes. Evaporation was calculated as the difference of balance gains and losses (runoff deficit).

Findings
– The study has shown high permanent human pressure on lake-catchment systems under study, since the 50 of the nineteenth century. Naturally drainless lakes were connected to the system of surface runoff, which modified radically directions and pace of water circulation. The most pronounced hydrologic changes of the lake-catchment systems under study occurred in the 60 of the twentieth century. Human pressure on water conditions resulted in changes of water balance elements relation (increased surface inflow and outflow).

Originality/value
– In the ecosystems with zonal watersheds, even slight modification of water distribution may lead to radical changes in the structure of lake-catchment systems’ water balance. The paper is first in polish literature that documents major water divide translocation, as well as bifurcation in the drainage area of the highest cascade lake. Man-made modifications cause natural ecosystems degradation, especially in the areas built with peat-bogs.
River sediments’ monitoring: impact of tannery discharges
Authors: Ostoich Marco , Carcereri Marco , Barbaro Jvan 
Published: May 2014

Purpose
– The tannery industry impacts strongly on water bodies due to the presence of chemical substances, such as chlorides, sulphates, chromium and other pollutants. This study has been carried out with a view to enhance the environmental compatibility of the Arzignano tannery district (northern Italy) which is the largest in Italy, by improving the quality of the Fratta-Gorzone River. Sediment quality, according to the driving forces-pressure-state-impact-response (DPSIR) scheme, has been developed as a significant impact indicator to be applied at basin level. The purpose of this paper is to discuss the above issues.

Design/methodology/approach
– Data were produced during institutional monitoring and control activities carried out by ARPAV (Veneto Region Environmental Prevention and Protection Agency) according to official methods. To define the environmental impacts on the river basin, a statistical assessment was performed on water and sediment quality data to establish the degree of correlation for the main pollutants along the river stem.

Findings
– In the basin considered, sediment quality presents high levels of contamination from heavy metals – in particular chromium (Cr) (III) – as well as organic pollutants. Investigation of the pressure sources revealed that the discharge from the Arzignano tannery district is the main source of Cr (III), according to background studies performed in the same area.

Practical implications
– The quality of river sediments must be improved in order to avoid the re-suspension/solubility of pollutants; dredged materials with high polluting substances must be managed with specific precautions in order to safeguard the environment.

Originality/value
– The river studied is currently the only significant water body in which sediment monitoring has been performed in the Veneto Region (Italy) since 2002. This study presents issues linked to the characterization of river sediment and the correlation between sediment quality and water pollution and prior and current pressure sources.
Market structure, strategic choices and bank performance: a path model
Authors: Belkhaoui Samir , Lakhal Lassaad , Lakhal Faten , Hellara Slaheddine 
Published: May 2014

Purpose– The purpose of this paper is to develop and test a conceptual model of bank performance.Design/methodology/approach– The papers build a system of causal relationships between market structure, strategic choice and bank performance using the path analysis method. The sample includes commercial banks from 11 emerging countries.Findings– Results show that market structure has a positive and indirect effect on bank performance, and that market share has a positive and direct effect on bank performance. Strategic variables related to risk taking and diversification affect directly and indirectly bank performance. The indirect effect occurs via market share. The results suggest that the mediating role played by the strategic choice in the relationship between market structure and performance is complete.Originality/value– The contribution of this paper is threefold. The first one is to develop a conceptual model to explain bank performance. The model includes simultaneously direct and indirect causal relationships between market structure, strategic choice and bank performance. The second one is the use of the path analysis method to estimate the direct and indirect relationships. The third one is related to the sample including commercial banks in emerging markets.
International diversification among Islamic investments: is there any benefit
Authors: Bahlous Mejda , Mohd. Yusof Rosylin 
Published: May 2014

Purpose– The purpose of this paper is to assess the benefits to investors of international diversification among only Islamic funds. Compared to conventional investors who are not restricted in their choice of funds, Islamic investors are restricted to investing inshari’a-compliant funds, thus giving up some diversification benefits. The possibility of international diversification among only Islamic funds may thus help Islamic investors to invest in accordance to their religious beliefs and still benefit from diversification.Design/methodology/approach– The paper assesses the benefits of diversification by analyzing the extent of co-integration among four regional Islamic funds and by estimating the short-term and long-term structural dynamics of and among these funds. The paper uses an Autoregressive-Distributed Lag (ARDL) approach to testing the long-run relationships among these funds and use variance decomposition and impulse response functions to examine the structural dynamics of the relationship between these funds. These methods can also be used for predictive purposes and represent, in authors opinion, a useful approach that complements the traditional methodology of static covariance matrix to find the efficient frontier at a given moment in time.Findings– The results indicate that international diversification can help reduce risk if Asia Pacific Islamic funds and MENA region Islamic funds are invested contemporaneously and/or Asia Pacific Islamic funds and North America Islamic funds, and/or Europe funds and MENA funds. The paper also finds that investors would benefit from investing in North American funds and MENA funds both in the long run and in the short run. Conversely, the paper finds that Europe funds and North American funds are co-integrated in the long-run precluding the opportunity for substantial diversification benefits from these particular portfolio mixes.Research limitations/implications– The long-run analysis helps passive fund managers and investors in composing their portfolio by providing evidence that some portfolio mixes of different regional Islamic funds lead to better risk return performance than one regional Islamic fund portfolios. The short-run analysis however helps the active fund managers and investors as it suggests that diversifying in the short run and reviewing their portfolio on a regular basis would be beneficial as well.Originality/value– This analysis justifies the promotion of Islamic finance as the negative correlation between several Islamic funds across the regions studied suggests better opportunities of investments via international diversification making Islamic funds more desirable.
The timing of seasoned equity offerings: a duration analysis
Authors: Qian Hong 
Published: May 2014

Purpose– Using a sample of 6,198 US firms that went public from 1975 to 2004, the purpose of this paper is to examine when these firms come back to the equity market and investigate the determinants of the timing decision.Design/methodology/approach– By properly modeling the time between two consecutive equity offerings using the duration analysis, the author tests different hypotheses in a unified framework and investigates their relative importance in explaining the timing decision of seasoned equity issuance.Findings– The paper documents that firms often return for a new round of equity issuance shortly after the preceding one. First seasoned equity offerings (SEOs) after the IPO are more likely to be conducted at a faster speed than subsequent (follow-on) SEOs. The duration analysis shows that first SEOs are more likely to ride the aggregate stock market wave and take advantage of the idiosyncratic mispricing of the stock than follow-on SEOs. On the contrary, both macroeconomic and firm-specific growth opportunities are more important for follow-on SEOs than for first SEOs.Originality/value– The paper employs a novel econometric method to depict a dynamic picture of SEO decisions. The results provide a possible explanation to reconcile the discrepancies in the findings of prior studies. Namely, those studies examining mostly first SEOs could bias toward the timing hypothesis, while those studies focussing on follow-on SEOs is more likely to find evidence that supports the need for growth.
“Walking wounded or wounded healer?” Does personal experience of mental health problems help or hinder mental health practice? A review of the literature
Authors: Conchar Catherine , Repper Julie 
Published: May 2014

Purpose
– A systematic review of the literature on “wounded healers” was undertaken to identify, define and interpret the term and its application within the mental health environment. The paper aims to discuss these issues.

Design/methodology/approach
– Eight key medical/social sciences databases were interrogated. In total, 835 papers were identified in the systematic database search and abstracts were obtained for each to determine whether they met the inclusion criteria. In total, 237 sources were retrieved for critical reading, to assess relevance and value to the review, and 125 documents were subsequently included. Through thematic analysis a number of themes and sub themes were identified

Findings
– The archetypal image of the wounded healer originates in ancient mythology and crosses many cultures. There are many interpretations and applications of the belief that having healed their own wounds a person is in a better position to heal others, however, the evidence to support this is not so robust. Of more direct relevance to contemporary practice are reports of supporting staff with mental health problems to make a contribution to mental health services, most recently through the employment of peer support workers.

Originality/value
– As peer support workers are increasingly being employed in mental health services, it is helpful to consider the many existing staff who bring personal experience of mental health problems. This paper explores the evidence that their lived experience makes a difference to the way that they work and considers their employment support needs.