bluuebunny/crossref_metadata_2025_split huggingface dataset:
Poverty and deprivation of immigrants vs. natives in Italy
Authors: Berti Fabio , D’Agostino Antonella , Lemmi Achille , Neri Laura 
Published: August 2014

Purpose– Italy has become a migrant receiving country and it has to face with the problem of social inclusion of immigrants. The purpose of this paper is to measure the gap on poverty and deprivation between immigrants and natives since manifest conditions of both of them are an important signal, although not exclusively, of social exclusion.Design/methodology/approach– Poverty analysis typically relies on a single monetary variable such as income and it is characterized by a simple dichotomization of the population into poor and non-poor. In this paper the authors stress the importance of using a multidimensional and fuzzy approach in order to study disparities between immigrants and natives. The authors cover several of the multifaceted aspects of resources necessary to maintain adequate living standards in a developed country. With the fuzzy methodology, the authors also overcome any limitation of the conventional approach based on the simple dichotomization of the phenomenon.Findings– The empirical analysis is based on data from two official surveys. The authors find that between Italian and immigrant households there are significant differences in poverty and deprivation levels, with a strong disadvantage for the latter. The authors argue that any serious attempt to reduce poverty and deprivation must now include comprehensive reforms in the nation's immigration policies if they are to be taken seriously.Originality/value– The paper makes an original contribution to the understanding of inequality between immigrants and natives, by studying a complex phenomena such as poverty and deprivation in a multidimensional perspective using a fuzzy approach.
Advancing grassroots climate change awareness in Botswana
Authors: Batisani Nnyaladzi , Ndiane Abijah 
Published: August 2014

Purpose
– This paper aims to report on the results of a case study in Botswana, aimed at raising awareness on climate issues. Higher-education institutions play a leading role in sustainability efforts, as their research role often lays the groundwork for social transformation.

Design/methodology/approach
– The Clean Air-Cool Planet (CACP) campus calculator was used to calculate emissions from various sections within the college.

Findings
– Total greenhouse gas (GHG) emissions from the college is 3,432.66 metric tons CO2e resulting in per capita GHG emissions of 3.20 metric tons CO2e, which is high compared to other universities. Options for reducing emissions are proposed.

Practical implications
– The procedure in carrying out the study provided learners with an opportunity to appreciate emissions from developing countries and also gain technical skills in conducting a GHG inventory. It also sensitized campus administrators about the scale of emissions and possible ways of reducing them.

Originality/value
– This paper is original in that it provides campus greenhouse inventory within a developing country, a unique undertaking. Furthermore, it highlights the fact that developing countries also produce significant emissions, hence the need for mitigation measures.
Identifying behavioral barriers to campus sustainability
Authors: Horhota Michelle , Asman Jenni , Stratton Jeanine P. , Halfacre Angela C. 
Published: August 2014

Purpose– The purpose of this paper is to assess the behavioral barriers to sustainable action in a campus community.Design/methodology/approach– This paper reports three different methodological approaches to the assessment of behavioral barriers to sustainable actions on a college campus. Focus groups and surveys were used to assess campus members’ opinions about the barriers that limit sustainable behaviors on campus. After identifying general barriers, behavioral assessment was used to assess specific barriers to energy conservation in a target location on campus and to develop an intervention to reduce energy use for that location.Findings– Across methodologies, four key behavioral barriers to sustainable actions were consistently reported: communication/awareness, inconvenience, financial concerns and lack of engagement. The intervention that was developed targeted the barriers of communication issues and lack of awareness and resulted in reduced energy use for a target campus location.Originality/value– This paper highlights the value of assessing barriers to ongoing sustainability efforts using multiple methods and using this information to develop an intervention to foster behavioral change. The paper also highlights strategies that have been implemented to address some of the barriers which were identified.
An analysis of viewpoints on education for responsible consumption in higher education
Authors: Gombert-Courvoisier Sandrine , Sennès Vincent , Ribeyre Francis 
Published: August 2014

Purpose– This paper aims to present the authors’ views on education for responsible consumption (ERC) in higher education, and deals with major components to be considered to educate students for responsible consumption.Design/methodology/approach– There are three components that seem relevant for ERC in higher education: taught courses should be closely linked with research being carried out into responsible consumption, ERC should focus on a global approach to reducing ecological impacts by changing consumption behaviour and the diversity of situations in terms of specific characteristics of local administrative areas and populations must be properly understood to adapt ERC messages and actions to significant local features.Findings– The diversity of modes of consumption and the complexity inherent in responsible consumption mean that the issue of ERC has to be considered from a global, cross-disciplinary and interdisciplinary perspective. In the educational context, the wide variety of students, although creating some difficulties in terms of teaching, is nevertheless a positive factor, as it provides a cultural mix and encourages the appropriation of responsible consumption issues by all. Regarding the effectiveness of this type of ERC in achieving the expected outcome of reducing ecological impacts, assessment tools have to be introduced from student level to the level of the local authority as a whole.Originality/value– To reinforce these concepts and recommendations, this article highlights the master’s degree in “Human ecology: environmental challenges of the activities of production and consumption” (University of Bordeaux, France). This course is the only one in France to cover the issues involved in responsible consumption using a cross-disciplinary approach.
Developing sustainable urban transportation
Authors: Béland Daniel 
Published: August 2014

Purpose– Shedding light on urban transportation and, more specifically, the contemporary development of “smart” bikesharing systems (i.e. short-term bicycle rental services), the purpose of this paper is to focus on Montreal's bikesharing experiment. Known as BIXI (a contraction of the words BIcycle and taXI) since its inception in 2009, this system has been exported to other cities around the world, making it especially relevant for the analysis of this innovative and sustainable form of urban mobility.Design/methodology/approach– By tracing the policy history of BIXI and the current political debate about its future while using a framework focusing on the role of ideas in public policy, the paper directly contributes to the literature on the growing role of bicycles in sustainable urban transportation. The qualitative analysis is based on a systematic review of government documents and BIXI-related articles published in the Montreal French- and English-language press. To complement this analysis and provide information about behind-the-lesson drawing processes leading to the creation of BIXI, six semi-structured interviews were conducted with officials in charge of bikesharing policy in Montreal, as well as in Boston and London, England, two cities that have adopted (and adapted) the BIXI model.Findings– This analysis stresses the role of lesson drawing and framing processes in the development of Montreal's bikesharing system. While it is clear that the technological and policy developments of BIXI illustrate systematic and positive lesson drawing, on the framing and public relations side, the Montreal experiment suggests it is politically risky to boost public expectations about the potential costs of bikesharing systems for taxpayers. In addition to their innovative and sustainable contributions to urban transportation and pro-bike strategies, bikesharing systems are public investments that are not necessary free of costs for taxpayers. Framing these systems as public investments rather than a “free ride” for taxpayers would be a more accurate, and potentially effective, way to promote their development in the context of the current push for sustainable transportation policy in cities around the world.Originality/value– What this paper offers is a sociological perspective on an emerging and important policy issue, through an original combination of lesson drawing and framing perspectives on policy development. Montreal's BIXI is one of the most discussed (and exported) bikesharing systems around the world, and this is the first detailed policy analysis devoted to its genesis and politics.
Active entrepreneurs and blue-collar workers. Cultural understandings mirrored in European youth unemployment policies
Authors: Grimmer Bettina , Hobbins Jennifer 
Published: August 2014

Purpose– With a particular focus on cultural understandings and the concepts behind welfare policies, the purpose of this paper is to analyse commonalities and dissimilarities in the patterns of social policy, and more precisely youth unemployment policies, in Sweden and Germany.Design/methodology/approach– A document analysis of Swedish and German youth unemployment policies was conducted with regard to how the two welfare regimes’ policies define the underlying problem, the instruments through which this problem is tackled, and the aim of youth activation policies.Findings– The findings show congruency concerning the definitions of the problem of youth unemployment, in which the unemployed are regarded as lacking in discipline, as well as in the policies through which the problem is tackled: through conditionality and pastoral power as policy tools. The solution of the problem on the other hand, found in the notion of the ideal worker to be produced, diverges between active entrepreneurs in one country, and blue-collar workers in the other. The authors conclude that the introduction of supranational policy concepts is not a matter of mere implementation, and that concepts like activation are reinterpreted according to differing cultural ideologies and accommodated into the context of particular welfare states.Originality/value– This paper provides an innovative framework for the understanding of the influence of cultural understandings on policy making, but also on challenges facing activation governance on the one hand and European Union policy initiatives and transnational policy diffusion on the other.
Unmanned vehicles while becoming smaller and smarter are addressing new applications in medical, agriculture, in addition to military and security
Authors: Bloss Richard 
Published: August 2014

Purpose
– Review of the most recent unmanned vehicle show in Washington DC with emphasis on the new robot innovations and applications on display. The paper aims to discuss these issues.

Design/methodology/approach
– In-depth interviews with exhibitors of unmanned vehicles and suppliers of other related equipment and support services.

Findings
– Unmanned vehicles are moving rapidly into new applications such as agriculture, environmental monitoring and medical along with maintaining their importance in the traditional military and security applications of the past.

Practical implications
– Customers will be surprised at the innovations making these robotic vehicles smaller, smarter and more adaptable to a wide range of new applications.

Originality/value
– A review of some of the latest innovations and applications for unmanned vehicles that one might have seen if they had been on the exhibition floor at the most recent Washington DC unmanned vehicle show.
Running a hospital patient safety campaign: a qualitative study
Authors: Ozieranski Piotr , Robins Victoria , Minion Joel , Willars Janet , Wright John , Weaver Simon , Martin Graham P , Dixon Woods Mary 
Published: August 2014

Purpose
– Research on patient safety campaigns has mostly concentrated on large-scale multi-organisation efforts, yet locally led improvement is increasingly promoted. The purpose of this paper is to characterise the design and implementation of an internal patient safety campaign at a large acute National Health Service hospital trust with a view to understanding how to optimise such campaigns.

Design/methodology/approach
– The authors conducted a qualitative study of a campaign that sought to achieve 12 patient safety goals. The authors interviewed 19 managers and 45 frontline staff, supplemented by 56 hours of non-participant observation. Data analysis was based on the constant comparative method.

Findings
– The campaign was motivated by senior managers’ commitment to patient safety improvement, a series of serious untoward incidents, and a history of campaign-style initiatives at the trust. While the campaign succeeded in generating enthusiasm and focus among managers and some frontline staff, it encountered three challenges. First, though many staff at the sharp end were aware of the campaign, their knowledge, and acceptance of its content, rationale, and relevance for distinct clinical areas were variable. Second, the mechanisms of change, albeit effective in creating focus, may have been too limited. Third, many saw the tempo of the campaign as too rapid. Overall, the campaign enjoyed some success in raising the profile of patient safety. However, its ability to promote change was mixed, and progress was difficult to evidence because of lack of reliable measurement.

Originality/value
– The study shows that single-organisation campaigns may help in raising the profile of patient safety. The authors offer important lessons for the successful running of such campaigns.
The impact of an integrated care service on service users: the service users’ perspective
Authors: Hu Mei 
Published: August 2014

Purpose– The purpose of this paper is to examine the effects of an integration programme on service users from users’ own perspective.Design/methodology/approach– Multi-method approach was used. Both quantitative and qualitative data collection and analysis were employed to uncover and examine service users’ views of the impact of the integration programme.Findings– An improvement in the physical functioning of one in three occupational equipment users; a rise in the level of satisfaction of 85 per cent of occupational health and 82 per cent of physiotherapy users; older people with complex problems and high-level needs were able to be helped to live at home; and waiting times for both assessment and for services within two weeks and four weeks were below the national achievement and ministerial targets. The impact of the integration programme on users was complex. Positive outcomes were achieved for some user groups and individuals but not for others. A lack of change outcomes in social care, and service users’ low level of satisfaction with social care services appears to be associated with the impact of agency work and the predominant aim in social work of achieving maintenance and prevention outcomes.Originality/value– This paper contributes to knowledge on what and how the total integration in Cambridgeshire has benefited users.
Patient satisfaction and GP trustworthiness, practice orientation and performance
Authors: Van Den Assem Barend , Dulewicz Victor 
Published: August 2014

Purpose
– The purpose of this paper is to examine the doctor-patient relationship from the patients’ perspective. It tests a number of hypothesized relationships with respect to the interaction inside the doctor-patient relationship including the continuity of care, doctors’ practice orientation and performance, which help enhance the understanding of patient trust and satisfaction.

Design/methodology/approach
– A quantitative survey using a closed-ended questionnaire provided a useable sample of 372 respondents.

Findings
– There was an overall high level of patient trust in and satisfaction with GPs as well as good patient rapport with their GPs. Patients who were most satisfied with their doctor perceived them to be more trustworthy, were more satisfied with their performance and perceived them to have greater preference for a sharing orientation than those patients who were least satisfied.

Practical implications
– The research findings suggest ways of maintaining and enhancing trust through training, continuing professional development, appraisals and assessments and revalidation of doctors. The skill sets and competencies related to trust and practice are presented in light of current practice trends and changing health care agendas, including the recent Department of Health White Paper, “Liberating the NHS” (2010). Since the questionnaire was able to discriminate between those patients who were most and least satisfied with their doctors, it identified what patients appreciate and are concerned about with respect to GPs and their practice.

Originality/value
– The research provides new insights and understanding of how patient satisfaction in the GP-patient relationship is influenced by GPs’ trustworthiness, practice orientation and performance, for academic and practitioner communities.
A study of Internet service provider industry stakeholder collaboration in Australia
Authors: Vilapakkam Nagarajan Karthik 
Published: August 2014

Purpose– The purpose of this paper is to examine institutional influences on the customer service (CS) and complaints handling (CH) practices of the Australian Internet industry.Design/methodology/approach– The study adopted a qualitative research methodology using semi-structured interview as a research method. The study was informed by constructivist/interpretive research paradigm approaches to knowledge. Eleven senior executives from key Internet industry stakeholder organizations were interviewed.Findings– Using the neo-institutional theory lens, this study found that the institutional forces (regulatory, customer and competition pressures) played a pivotal role in bringing all Internet industry stakeholders together to address CS/CH shortcomings in the old Telecommunications Consumer Protection (TCP) Code 2007. This led to significant changes to the CS/CH practices detailed in the revised TCP Code 2012. The study findings revealed that frequent and fateful collaborations between central institutional actors have led to the emergence of organizational fields. The actors identified in the emerging organizational fields actively influence the CS/CH practices and the subsequent implementation of the practices in vLISPs.Research limitations/implications– The study focused on the functional aspects of service quality (SQ). Technical aspects of SQ is equally important, and future research needs to consider both aspects of SQ when assessing overall performance of vLISPs.Practical implications– The study findings encourage vLISP managers to continue collaboration with external stakeholders and develop customer-friendly practices that deliver desirable CS/CH outcomes.Social implications– The study findings revealed that when all vLISP industry stakeholders collaborate with each other on a focal issue, there is noticeable progress towards development of CS practices that will contribute to a better CS experience.Originality/value– An evidence-based approach was used towards understanding and explaining how and why institutional actors of technology-based service organizations act together. A significant contribution arising from this study is the identification and discussion of emerging organizational fields comprising the central actors in the Internet industry. These emerging organizational fields have the potential to develop into mature organizational fields and inform future CS/CH practices and consumer protection policies in the Australian Internet industry.
Corruption correlates: the case of Cyprus
Authors: Assiotis Andreas , Krambia-Kapardis Maria 
Published: August 2014

Purpose
– This paper aims to verify the perceptions of Cypriot society in relation to corruption. In an attempt to do so, 1,521 Cypriots participated between the months of September 2011 and October 2011 in the survey on the level of corruption in Cyprus. The survey was conducted by the organization “Transparency Cyprus”. Participants were 52 per cent female and 48 per cent male, age groups covered by 18 years until retirement, of whom 51 per cent work in the private sector, 16 per cent in the public sector, 24 per cent do not work, while 9 per cent work in semi-governmental organizations. Finally, 34 per cent are high school graduates, 37 per cent had higher education and 29 per cent hold a postgraduate university degree. The survey results show that corruption in Cyprus is considered by the vast majority of participants (86 per cent) as a serious problem and will also increase due to the economic crisis (79 per cent). The majority (93 per cent) of respondents believes that corruption and/or abuse of power for personal benefit exists and is widespread in most national politicians, in government officials in awarding public tenders (92 per cent) and in the police (90 per cent).

Design/methodology/approach
– In an attempt to verify the perceptions of Cypriot society in relation to corruption, 1,521 Cypriots participated between the months of September 2011 and October 2011 in the survey on the level of corruption in Cyprus. To analyze the results of the survey, the statistical package SPSS has been utilized.

Findings
– Seventy per cent consider corruption a major issue in Cyprus, while 60 per cent are being or have been affected by corruption directly. Almost all interviewees (92 per cent) believe that the police are also corrupted. Sixty-one per cent believe that not enough is being done to fight corruption, and in the cases that something was done, it was not enough. Seventy-five per cent blame the government, 67 per cent blame the police and 58 per cent blame the prosecutors and judges.

Research limitations/implications
– On the completion of the upcoming survey (for the year 2013), one can compare these results and identify the associations between the two surveys. Another limitation of this survey is that people could have answered based on their perceptions; therefore, the results should be treated with extra care.

Originality/value
– This research manuscript takes a step further to deepen our understanding of corruption in Cyprus. The findings of the survey performed could serve as policy prescription for the policy-makers who aim to strengthen the institutional environment in Cyprus. To do so, one should examine the current stage of the environment in Cyprus, something that this research paper explores through the survey conducted.