bluuebunny/crossref_metadata_2025_split huggingface dataset:
Using CFD model of furnace for improvement of the quality of alumina-containing sinter
Authors: V. Aleksandrov Alexander , V. Aleksandrov Valera 
Published: February 2014

Purpose
– The purpose of the study is to improve the quality of alumina-containing sinter produced in a rotary kiln. Simulating sintering furnace assessment of technical solutions aimed at creating optimal phase composition of clinker.

Design/methodology/approach
– The computer model of the sintering furnace is developed. Influence of characteristics of material streams on thermal processes in the furnace was considered. Balance of energy, including heat conductivity, convection and radiant heat exchange has been solved in a stable state. Between actual and calculated variables of work of the furnace, good correlation was observed.

Findings
– The evaluation of the effect of increasing primary air and fuel burner extension to changes in temperature of the material. The modeling found that the most effective solution to reduce the temperature of the sinter is lengthening fuel burner to 5 m.

Practical implications
– The model can be applied to analyze and optimize the alteration of temperatures of materials and gases in an industrial furnace under various conditions.

Originality/value
– The article provides new information for specialists in the production of alumina. For the first time shows the influence of cooling conditions on the alumina-containing sinter quality. According to the results of computer modeling, it has been established that for creating of optimal cooling conditions of the sinter in the furnace, the length of coal burner must be not less than 5 m.
Comparison of different fracture modelling approaches to gravity dam failure
Authors: Pan Jianwen , Feng Yuntian , Jin Feng , Zhang Chuhan , Roger Jones Owen David 
Published: February 2014

Purpose
– There is not a unified modelling approach to finite element failure analysis of concrete dams. Different behaviours of a dam predicted by different fracture methods with various material constitutive models may significantly influence on the dam safety evaluation. The purpose of this paper is to present a general comparative investigation to examine whether the nonlinear responses of concrete dams obtained from different fracture modelling approaches are comparable in terms of crack propagation and failure modes.

Design/methodology/approach
– Three fracture modelling approaches, including the extended finite element method with a cohesive law (XFEM-COH), the crack band finite element method with a plastic-damage relation (FEPD), and the Drucker-Prager (DP) elasto-plastic model, are chosen to analyse damage and cracking behaviour of concrete gravity dams under overloading conditions. The failure process and loading capacity of a dam are compared.

Findings
– The numerical results indicate that the three approaches are all applicable to predict loading capacity and safety factors of gravity dams. However, both XFEM-COH and FEPD give more reasonable crack propagation and failure modes in comparison with DP. Therefore, when cracking patterns are the major concern for safety evaluation of concrete dams, it is recommended that XFEM-COH and FEPD rather than DP be used.

Originality/value
– The comparison of cracking behaviours of concrete dams obtained from different fracture modelling approaches is conducted. The applicability of the modelling approaches for failure analysis of concrete dams is discussed, and from the results presented in this work, it is significant to consider the suitability of the selected fracture modelling approach for dam safety evaluation.
Diversity and inclusion in an emerging market context
Authors: Daya Preeya 
Published: February 2014

Purpose– The extreme demographic misrepresentation of organisations is a key business and societal issue in South Africa (SA). The purpose of this paper is to provide organisations that are committed to the creation of a diverse and inclusive environment with key considerations that need to be managed in order to create more diverse drive transformation.Design/methodology/approach– This research uses a combination of quantitative and qualitative techniques to gain an understanding of the elements that need to be managed to enhance perception of inclusion in the SA workplace.Findings– The study finds that key inclusion elements that need to be transformed at an organisational level include “senior leadership”, “organisation climate”, “organisational belonging”, “communication” and “transparent recruitment, promotion and development”. At an interpersonal level or relational level, inclusion components include respect and acceptance, the “line manager/subordinate relationship” (which includes the subordinates experience of dignity, trust and recognition), “engagement” which includes decision-making authority and access to information, and finally the “individual's relationship with the organisation's vision and values”. Finally, at an individual level, factors which influenced inclusion, and therefore required attention in recruitment or management were “personality”, “locus of control”, self-confidence which includes self-esteem and “power”.Research limitations/implications– While this research facilitated “deep” insight into the diversity and inclusion components, this study could have been enriched through exploring diversity and inclusion in other organisational contexts. Second, while the InclusionIndex™ survey provided a useful base measure of inclusion for this research, the use of a survey as the primary research tool might have been leading to the respondents. Third, because the InclusionIndex™ survey was used as the exploratory tool, and was the respondents’ first exposure to the diversity and inclusion terminology, the survey became the informal frame of reference for diversity and inclusion, and thus might have influenced the focus group discussion and semi-structured interview responses.Practical implications– Using these diversity and inclusion considerations, leaders of pluralistic and multicultural organisations can focus their attention on developing inclusion areas that are weak and require more consideration. Second, this research aims to establish that inclusion extends beyond recruitment of diverse individuals to a process driven at organisational, interpersonal and individual levels.Originality/value– These management considerations are important and valuable because they can be used to guide systemic change in organisations, driven at organisational, interpersonal and individual levels. This approach will help organisations to move beyond employment equity compliance, to a commitment to multicultural diverse and inclusive organisations.
Employer brand trust and affect: linking brand personality to employer brand attractiveness
Authors: Viktoria Rampl Linn , Kenning Peter 
Published: February 2014

Purpose– The importance of employer branding to attract talent in organizations is increasing rapidly. Brand personality traits, particularly, have been shown to explain considerable variance in employer brand attractiveness. Despite such awareness, little is known about the underlying processes of this effect. The purpose of the authors is to close the research gap by drawing on a consumer brand model of brand affect and trust as a means of explaining employer brand attractiveness.Design/methodology/approach– Students interested in working in the consultancy industry completed a survey designed to evaluate consultancy employer brands. Established scales for brand personality, trust, and affect, and employer brand attractiveness were used to test the conceptual model.Findings– The results indicate that employer brand trust and affect are both influenced by the brand personality trait sincerity. Further, employer brand affect was positively affected by the traits excitement and sophistication, while negatively affected by ruggedness. Together, employer brand affect and trust explain 71 per cent of the variance in employer brand attractiveness.Research limitations/implications– While the results show the importance of branding an organization as a sincere, exciting, and sophisticated employer, future research is needed to identify adequate marketing tools to achieve this goal, also in other industries besides the one investigated here.Originality/value– This study is the first to apply a model that includes brand personality, trust, and affect to employer branding. By doing so, the variance explained in employer brand attractiveness could be increased substantially.
Eye for an eye
Authors: Vidal David 
Published: February 2014

Purpose– The purpose of this research is to examine why a buying firm in a marketing channel may retaliate against its supplier. The objective of this paper is thus to understand the individual and organizational variables that may prompt a buying company to retaliate against its supplier following negative critical incidents (NCI).Design/methodology/approach– Data was collected from 171 retailers associated with one focal manufacturer and analyzed through PLS path modeling procedures.Findings– Results demonstrate that retaliation is the outcome of individual factors related to a buyer's cognitive (causal attributions) and emotional (anger) processes triggered by NCI as well as organizational forces (trust and dependence) related to more stable characteristics of the interfirm relationship.Originality/value– Compared with existing contributions, the proposed model adopts a multilevel approach and considers retaliation as the outcome of individual as well as organizational forces. On the individual level, echoing the rapidly growing idea that emotions, not just cognitions, are a relevant object of study within interorganizational relationships, this paper empirically investigates the effect of one negative emotion (anger) and of causal attributions in buyer-seller partnerships. On the organizational level, this research examines the influence of trust and dependence, two central variables in business-to-business marketing theory, which seem closely related to retaliation.
The effects of perceived service recovery justice on customer affection, loyalty, and word-of-mouth
Authors: Choi Beomjoon , Choi Beom-Jin 
Published: February 2014

Purpose
– This research aims to examine the consequences of customer justice perception and the role of customer affection in the context of service failure and recovery.

Design/methodology/approach
– Survey data were analyzed using confirmatory factor analysis and structural equation modeling.

Findings
– The authors' findings indicate that procedural and interactional justice perceptions significantly influence customer affection, with distributive justice perception being significant only if the failure severity is high. The present research also provides evidence for the links between customer affection and loyalty, and customer affection and word-of-mouth respectively, indicating that strengthening the emotional tie between customers and companies is crucial after service failure and recovery.

Research limitations/implications
– The present research makes a significant contribution by demonstrating the relationship between customer affection and other key constructs such as justice perception, customer loyalty, and word-of-mouth intention.

Practical implications
– Customers' distributive justice perception has a significant impact on customer affection especially in a severe service failure situation. Therefore, managers may need to provide monetary compensation for service recovery in a timely manner along with apologies to enhance customer affection when customers experience a high-magnitude service failure. On the other hand, in the case of a low-magnitude service recovery, providing apologies and prompt response to service failures may be enough to win customers back.

Originality/value
– The current findings highlight the importance of customer affection in service recovery. The effect of customers' distributive justice perception on customer affection, which is moderated by service failure severity, is also highlighted.
Factors enhancing word-of-mouth influence: positive and negative service-related messages
Authors: Sweeney Jill , Soutar Geoff , Mazzarol Tim 
Published: February 2014

Purpose
– This study aims to examine the effects interpersonal, service product and message factors has on positive and negative word of mouth's (WOM) influence. The study also sought to address the impact WOM had on changes in people's willingness to use a service provider.

Design/methodology/approach
– A total of 495 consumers who had received positive WOM and 505 who had received negative WOM in the prior 12 months completed an online survey. The sample was recruited through a national online consumer panel provider.

Findings
– Positive WOM was more effective and positive WOM messages had a greater effect on people's willingness to use a service than did negative WOM. Paradoxically, the strength of WOM and interpersonal factors had more impact on the influence of negative WOM, while brand equity enhanced positive WOM and acted as a buffer to negative WOM.

Research limitations/implications
– The study was conducted in a services context and may not necessarily be generalizable to product contexts. Further, the factors enhancing WOM in online contexts need to be examined, although the present model's constructs (e.g. homophily) are not equivalent in this context.

Practical implications
– Different circumstances may enhance or detract from the influence of positive and negative WOM. Managers should maximise the verbal strength of positive WOM messages and generate positive brand equity perceptions, as this offers a buffer to negative WOM. Recommendations also include addressing customer education and socialisation to enhance WOM message influence.

Originality/value
– The study extended prior WOM research by addressing interpersonal, service product and message factors, as well as the change in intended behaviour for positive and negative WOM.
Exploring consumers' motivations to engage in innovation through co-creation activities
Authors: Roberts Deborah , Hughes Mathew , Kertbo Kia 
Published: February 2014

Purpose– This paper aims to explore what factors motivate consumers to engage in co-creation innovation activities. The authors propose that motivations differ across types of activities, whether working independently, as part of a community or directly with the firm. They offer theoretical explanations as to why this might be the case.Design/methodology/approach– Adopting an exploratory research design, the study consists of a series of online interviews with participants in the gaming and video games industry.Findings– Motivations appear to differ across types of co-creation efforts. Innovating independently of the firm appears to be driven by egocentric motives; innovating as part of a community appears to be driven by altruistic motives; and innovating directly in collaboration with the firm appears to be driven by opportunity- (or goal-)related motives.Practical implications– Understanding the factors that motivate consumers to engage in co-creation activities enables firms to strategically manage their co-creation relationships and innovation processes.Originality/value– The study shows that although motivations diverge across types of co-creation activities, a set of common motivators exist that underpin engagement regardless of the form of co-creation. However, these overarching motivators differ in how they can be successfully used towards co-creation. The study draws on theories of extrinsic and intrinsic motivation, tension-reducing, self-efficacy and expectancy theories, to explain why differences persist. This enables researchers to consider how value might be optimised across varying forms of co-creation, and build better studies into the management and performance implications of consumer value co-creation.
Career advancement or teacher development? Teachers’ perceptions of writing publications in China
Authors: L.N. Wong Jocelyn 
Published: February 2014

Purpose– Studies in teacher research have seldom discussed the effects of writing publications and teachers’ views on it. This paper aims to examine how teachers in China regard the purpose of writing up research papers and its impact on their professional practice. It also investigates facilitating factors in preparing and writing publications.Design/methodology/approach– This is a qualitative study which mainly analyses interview data gathered from 14 teachers, who have experience in writing publications, from three schools in Shanghai, China. Documentary analysis includes selected published journal papers and book chapters of the interviewees.Findings– Findings show that teachers perceive producing publications as serving both an instrumental purpose of career advancement and a developmental purpose of enhancing their individual professional competency which in turn improves the quality of the teaching profession through knowledge transfer and knowledge transportation.Research limitations/implications– Contributing factors to help teachers to write include the provision of systematic training courses for teachers and the development of network and research partners.Originality/value– Findings of this study help school leaders and teacher educators better their understanding of improving the quality of practice of teachers through equipping them with a “stance of inquiry”. Findings suggest ways to provide relevant support to enhance the writing capacity of teachers. More importantly, a revision of the existing teacher promotion system may make the practice of writing publications of more direct value to teachers’ daily practice.
Chinese multi-cultural education: possibilities and paths
Authors: Jin Yu-le , Li Ling , Luo Sheng-quan 
Published: February 2014

Purpose
– The purpose of this paper is to reform the multi-cultural education in China so as to construct a homogenous education model.

Design/methodology/approach
– Based on the appeal for multi-ethnic culture development of the era and the possibilities for constructing multi-cultural education in China, this paper proposed paths to construct multi-cultural education in China.

Findings
– First, this paper explains the reasons to construct a multi-cultural education in china: the intrinsic appeals for multi-ethnic culture development; the increasing culture exchange during economy transformation; foreign culture shock in the setting of globalization. Second, it indicates the possibilities for establishing multi-cultural education in China: the arrival of the multi-cultural era and the education ideal of “Unity without Uniformity.” Third, it points out the paths to construct Chinese multi-cultural education: to establish an educational policy with core socialist value; to perfect Chinese multi-cultural education policies; to construct a multi-cultural education model.

Practical implications
– This paper points out the paths to construct Chinese multi-cultural education: to establish an educational policy with core socialist value; to perfect Chinese multi-cultural education policies; to construct a multi-cultural education model.

Originality/value
– This paper analyzes the possibilities and paths for constructing multi-cultural education in China and would be helpful for reforming multi-cultural education in China.
Service provision for co-creation of value
Authors: Hammervoll Trond 
Published: February 2014

Purpose
– The purpose of this paper is to consider inter-organisational issues in supply chain relationships (SCRs) with a view to advancing research on co-creation of value in the service dominant logic (SDL) field.

Design/methodology/approach
– The study presents a conceptual analysis of current ideas on purchasing and SCRs with special emphasis on inter-organisational collaboration as viewed from exchange- and production economy perspectives. Important types of service buyers and sellers provide in order to co-create value in SCRs are explored.

Findings
– Both exchange- and production economy perspectives offer useful insights for the study of co-creation of value in SCRs. The exchange economy perspective recognises service provision in terms of information sharing, adaptation and commitment, while the production economy perspective recognises service provision in terms of production proficiency, craftsmanship and entrepreneurship.

Research limitations/implications
– SDL researchers should recognise the relevance of both exchange- and production economy perspectives in further study of co-creation of value in SCRs. Future research should consider how specific types of service provision are affected by operant resources as well as other important SDL concepts, such as trust, buyer involvement and relational orientation.

Originality/value
– This paper considers specific types of service provision in SCRs for the purpose of co-creation of value.
From goods to solutions: how does the content of an offering affect network configuration?
Authors: Chakkol Mehmet , Johnson Mark , Raja Jawwad , Raffoni Anna 
Published: February 2014

Purpose– This paper aims to adopt service-dominant logic (SDL) to empirically explore network configurations resulting from the provision of goods, goods and services, and solutions.Design/methodology/approach– This paper uses a single, in-depth, exploratory case study in a truck manufacturer and its supply network. An abductive approach is adopted. In total, 54 semi-structured interviews were conducted.Findings– Three value propositions are clearly discernible within the truck provider. These range from a truck to a “solution”. These propositions have different supply network configurations: dyadic, triadic and tetradic. The extent to which different network actors contribute to value co-creation varies across the offerings.Research limitations/implications– This paper is based on a single, in-depth case study developed in one industrial context. Whilst this represents an appropriate approach given the exploratory nature of the study, further empirical investigation is needed across different industries.Originality/value– This paper is one of the first to empirically examine supply networks using SDL. A rich understanding of the challenges faced by a truck manufacturer in providing different value propositions and the resulting network configurations are discussed. In so doing, evidence is provided of a more complex, tetradic network configuration for solutions, with varying degrees of interplay between actors in the flow of operand and operant resources to create value.