bluuebunny/crossref_metadata_2025_split huggingface dataset:
Diaquabis[5-(2-pyrazin-2-yl)tetrazolato]copper(II)–pyrazine-2-carbonitrile (1/2)
Authors: Bensegueni Mohamed Abdellatif , Cherouana Aouatef , Dahaoui Slimane , Boudraa Issam 
Published: February 2014

The title compound, [Cu(C5H3N6)2(H2O)2]·2C5H3N3, is a 1:2 co-crystal between the mononuclear complex diaquabis[5-(pyrazin-2-yl)tetrazolato]copper(II) and the reagent pyrazine-2-carbonitrile which was used in the synthesis. The CuIIatom is located on an inversion centre and has a distorted octahedral [4 + 2]-coordination environment formed by four N atoms of two chelating bidentate 5-(pyrazin-2-yl)tetrazolate ligands at shorter distances and two water O atoms at longer distances. The CuIIcomplex molecules are held together by O—H...N hydrogen bonds and π–π stacking interactions [centroid–centroid distance 3.6139 (8) Å], forming layers parallel to (100). These layers alternate with layers of pyrazine-2-carbonitrile molecules and both are held togetherviaC—H...N hydrogen bonds and further π–π stacking interactions.
Does internal communication to generate trust always increase commitment?
Authors: Togna Gianluca 
Published: February 2014

Purpose– The aim of this paper is to investigate the relationship between employee trust towards the company and their commitment to it. For this reason, this study questioned if certain levels of trust presented in each department at Micron Technology Italy were interrelated with the levels of commitment.Design/methodology/approach– A survey at Micron Technology Italy was conducted. Of the 1,580 employees who received the questionnaire, 892 responses were collected, resulting in a 56.46 per cent response rate.Findings– The research findings show that for departments where trust values are below 6.8, the commitment level follows the trust value: there is a positive relation between these two factors. However, departments where employee trust reaches values higher than 6.8 are not reciprocated by a proportional commitment level that tends to reach a “satisfaction point”.Research limitations/implications– The results are only partially coherent with previous studies. Further research is needed to determine whether these reports hold true under different situations/companies.Practical implications– Since commitment does not seem to be continuously increasing, after a certain point it is not cost-effective for the company to implement communication strategies aimed at increasing employee trust in a non-targeted way. The need for customized communication strategies emerges as does the importance of understanding internal communication as integrated with other human resource management levers.Originality/value– This paper offers an original contribution to the ongoing discussion concerning employee engagement. Employees' trust does not always lead to employee commitment behaviors inside the organization.
Correlates of career priority and family priority among hospital-based nursing staff
Authors: J. Burke Ronald , Singh Parbudyal 
Published: February 2014

Purpose– This study explored the relationship of measures of career priority and family priority with a number of other variables including personal demographics, work situation characteristics, work motivations, work outcomes and indicators of extra-work outcomes such as affluence and psychological well-being. The paper aims to discuss these issues.Design/methodology/approach– Data were collected from 290 nursing staff, the vast majority female, working in Ontario, Canada, using anonymously completed questionnaires.Findings– Career priority and family priority were significantly and positively correlated in this sample. Nursing staff also rated family priority significantly higher than career priority. Personal demographics were associated with levels of both career priority and family priority such that married nursing staff, nursing staff with children, and nursing staff working part time reported lower levels of career priority, while married nurses and nursing staff having children rated family priority higher. Nursing staff having higher levels of work motivation also rated career priority higher. Career priority was significantly correlated with several work outcomes. Nursing staff indicating a higher career priority were more satisfied and engaged in their jobs. Somewhat surprisingly, family priority was generally unrelated to these work and well-being outcomes.Research limitations/implications– Recent writing on women in organizations has raised the question of can women “have it all”, a successful and demanding career and a satisfying home and family life. The findings contribute to this debate.Practical implications– Suggestions for both women and organizations to facilitate career and family facilitation are offered.Social implications– Increasing interest has been shown in women in the workplace, and whether they should “lean in” to advance their careers. The authors suggest that this strategy may be at odds with what women, and men, increasingly want.Originality/value– The paper highlights differences in the antecedents and consequences of career priority and family priority in a predominately female sample bringing work and family issues into the forefront once again.
Paternalism or proportionality? Experiences and outcomes of the Adult Support and Protection (Scotland) Act 2007
Authors: Preston-Shoot Michael , Cornish Sally 
Published: February 2014

Purpose
– The purpose of this paper is to report the findings from research into the outcomes of adult protection in Scotland, with particular focus on how service users, family members and service delivery professionals perceive the effectiveness of the protection orders in the Adult Support and Protection (Scotland) Act 2007.

Design/methodology/approach
– The study comprised analysis of Adult Protection Committee biennial reports on implementation of the 2007 Act to the Scottish Government, key informant interviews and workshops with professionals involved in adult protection leadership and practice, and case study interviews with service users, family members and practitioners.

Findings
– Concerns about the potential for paternalistic practice and excessive use of the protection orders within the 2007 Act have not materialised. The principle of proportionality appears to be firmly embedded in adult protection practice. Service delivery professionals, service users and family members remain acutely aware of the tensions between autonomy and protection but point to beneficial outcomes for adults at risk from the careful use of protection orders, especially banning orders.

Research limitations/implications
– Only ten case studies were able to be included in the study. However, the use of mixed methods enabled triangulation of the findings. Common themes emerge from across the data sources. The findings also resonate with conclusions drawn by other researchers.

Practical implications
– The paper identifies outcomes and challenges in respect of protecting adults at risk in Scotland. Strengths and limitations of the 2007 Act are identified.

Originality/value
– The paper offers a formal evaluation of the outcome of protection orders for adults at risk in Scotland. The findings are of wider policy relevance given the debates on how to legislate for adult safeguarding in England and Wales.
You are not, any of you, my mother: what happened to the safeguarding power of entry?
Authors: Hewitt David 
Published: February 2014

Purpose
– This paper aims to consider the recent consultation on a new safeguarding power of entry and seeks to provide a critique of the government's conclusions in that regard.

Design/methodology/approach
– The paper analyses the report of the consultation exercise and sets it against those of earlier, comparable ones.

Findings
– The government's conclusions were supported by only a minority of respondents. A majority of respondents, and an overwhelming majority of health and social care professionals, came to a very different conclusion.

Originality/value
– This is believed to be the first time the government's conclusions have been analysed in this way or placed in their present context.
Investigating sales approaches and gender in customer relationships
Authors: Andy Wood John , Johnson Julie , S. Boles James , Barksdale Hiram 
Published: February 2014

Purpose
– The purpose of this research is an examination of three different types of sales approaches (product-, solution- and provocation-based) on relational outcomes. The type of sales approach influences buyer's assessments about the trustworthiness of the salesperson and the conflict with the salesperson. These outcomes of the sales approach affect the customer's economic and non-economic satisfaction.

Design/methodology/approach
– Using cross-sectional survey data from a sample of 840 organizational buyers, a structural equation model measures the path coefficients of the proposed model and tests the differences in the magnitude based on gender.

Findings
– The results indicate that sales approaches will differentially influence assessments of trustworthiness and conflict. The magnitude of the influence of the sales approach on outcomes is different between genders.

Originality/value
– To the best of the authors' knowledge, this is the first empirical study to examine the impact of sales approaches on both genders of organizational buyers.
Perceived value of service innovation: a conceptual framework
Authors: Coutelle-Brillet Patricia , Riviere Arnaud , des Garets Véronique 
Published: February 2014

Purpose
– This paper aims at better understanding the intention to adopt service innovation in a business context by analyzing the nature of perceived value.

Design/methodology/approach
– This research uses Holbrook's approach on value, applied to a B2B context, in order to better understand the nature of the perceived value of a new service. A qualitative study on 33 firms is carried out through two steps: an exploratory stage and an understanding stage.

Findings
– The results show different aspects of the service innovation value in a business market, identify various recipients of this value, and underline how the level of newness in the service impacts the nature of perceived value. More generally, this research provides an analytical framework of service innovation value for a firm in a B2B market.

Research limitations/implications
– This study aims at broadening previous research that studied the perceived value of offerings in a B2B context by considering various types of perceived value of a service innovation. Also, Holbrook's frame of analysis was adapted to the B2B context. In order to make the conclusions more relevant, it would be necessary to enlarge the sample, introduce other service innovations and to carry out a quantitative study.

Practical implications
– To market their service innovation, companies can adopt a positioning on other criteria than price or quality/performance and communicate with various recipients.

Originality/value
– The paper highlights the diversity of components of service innovation value (not only economic and functional components but also emotional, symbolic, altruistic, interactional components of value).
Antecedents and consequences of using information from customers involved in new service development
Authors: Carbonell Pilar , Rodriguez-Escudero Ana-Isabel 
Published: February 2014

Purpose– The current research aims to analyze antecedents and consequences of using the information provided by customers involved in new service development (NSD). It also seeks to examine the moderating effect of technological turbulence on the antecedents and consequences of information use.Design/methodology/approach– Data were collected from service firms in a variety of industrial sectors. Unit of analysis was a NSD project in which current or potential customers were involved during its development process. A self-administered mail survey was used to collect the data. A total of 102 complete questionnaires were returned. The proposed model was tested using partial least squares.Findings– The results indicate that the instrumental use of the information collected from customers involved in NSD can lead to higher service advantage and service newness and in turn to higher market performance. Findings reveal that higher recording and reviewing of information collected from customers involved in NSD result in greater use of the information during the NSD process. An important result is that under technologically turbulent environments, recording and reviewing information from customers involved in NSD is less likely to result in a higher instrumental use of such information. Finally, the authors' results show that when technological turbulence is high the instrumental use of information from customers involved in NSD has lower value for both service advantage and service newness.Originality/value– Findings confirm the importance of customer involvement for NSD in a business context. Using the information from customers involved in NSD to resolve specific problems or make decisions regarding NSD projects can result in enhanced service performance. Moreover, information processing capabilities are key antecedents to instrumental information use. Finally, managers should be aware of the potential negative effect of technological turbulence.
Service innovation in product-centric firms: a multidimensional business model perspective
Authors: Kindström Daniel , Kowalkowski Christian 
Published: February 2014

Purpose– This article aims to investigate the nature and characteristics of business model elements required for successful service innovation. The authors examine which unique resources and capabilities product-centric firms should develop and deploy to pursue service innovation.Design/methodology/approach– Data collected from several research projects support iterations across empirical data and theory, in an abductive process. Empirical data come from product-centric firms; interviews and focus groups were the main data collection methods.Findings– Specific resources and capabilities are needed for the proposed business model elements, as defined by the overarching strategy and structure. Firms can approach the process of service innovation from different starting points and sequences, depending on the context.Research limitations/implications– Because it takes a synthesizing approach, this research lacks some detail. By taking a business model approach with a holistic perspective, it forgoes detailed descriptions to provide greater breadth.Practical implications– Managers can use business models as tools to visualize changes, which should increase internal transparency, understanding, and awareness of service opportunities and necessary changes. Dependencies exist among elements; a change in one element likely affects the others. This study provides insights into which efforts are necessary and offers managers a guiding framework.Originality/value– By providing a multidimensional perspective on service innovation, this study merges various previous research into a synthesized discussion. Combining a resources and capabilities perspective with a business model framework also leads to new insights regarding service innovation and associated activities.
Explaining industrial importers' commitment from an emerging market perspective: theoretical and managerial insights
Authors: Abu Saleh M. , Yunus Ali M. , Saad Andaleeb Syed 
Published: February 2014

Purpose– This study seeks to provide insights concerning the predictors of industrial importers' commitment to their foreign suppliers in a relationship paradigm involving an emerging market.Design/methodology/approach– Integrating a review of the relevant importer-exporter and distributor-supplier relationship literature, a model of importer commitment was developed. Based on survey data obtained from industrial importers for an emerging market, CFA and SEM were employed to test the proposed theoretical model.Findings– The findings significantly support the theoretical framework and most of the hypothesized path relationships in the model. Predictors such as importers' knowledge significantly and positively influenced commitment through the intermediation of trust, supplier opportunism had a significant and negative effect on importer commitment, again through the intermediation of trust, and transaction-specific investment had a direct effect on industrial importers' commitment. Supplier's opportunistic inclinations did not have a significant direct effect on the commitment of the importers.Research limitations/implications– This research only considers the views of industrial importers that limits generalization. The sample size, constrained by the total number of industrial importers in the country examined, was also somewhat of a limiting factor concerning SEM modeling.Practical implications– This study suggests the factors that export managers need to consider in maintaining long-term relationship with their foreign buyers, while contributing to building the relationship through knowledge sharing and curbing opportunistic inclinations.Originality/value– This paper examines the antecedents of trust and commitment in industrial importer and foreign supplier relationships in the context of an emerging market. Based on the earlier literature on B2B exchanges, the role of importers' knowledge in driving commitment through the intermediation of trust offers new insights. This is particularly important because the importers are experiencing unprecedented growth opportunities. Considering their need to make decisions quickly and gain advantages from suppliers, will they remain committed to a particular supplier? Or will their commitment be strengthened by gaining knowledge of the supplier? The tested model offers unique insights.
Understanding effects of salesperson locus of control
Authors: Hamwi Alex , Nicholas Rutherford Brian , S. Boles James , K. Madupalli Ramana 
Published: February 2014

Purpose
– The purpose of this paper is to examine the effects of external locus of control on different job characteristic variables – i.e. role conflict, role ambiguity and emotional exhaustion, in addition to the outcome variable, job satisfaction – in a business-to-business sales setting.

Design/methodology/approach
– Data from B2B salespeople were used to test the proposed model using structural equation modeling.

Findings
– The results indicate that a more external locus of control will be: positively related to role stress factors; indirectly and positively related to emotional exhaustion; and negatively related to job satisfaction.

Originality/value
– This study provides a managerially actionable foundation for influencing locus of control to increase a salesperson's satisfaction with his/her position.
Putting housing at the heart of health reforms
Authors: Lea Diane 
Published: February 2014

Purpose
– The purpose of this paper is to explore the role and potential contribution of Health and Well-being Boards from the perspective of an independent chair with senior experience in the housing sector.

Design/methodology/approach
– Personal reflections from chairing the Stoke Health and Well-being Board.

Findings
– Only a small number of Health and Well-being Boards are believed to have an independent chair, and it is rare to see a housing perspective represented so centrally in the composition of the Board. Against this background, this paper explores the scope for greater joint working between health, housing and social care which arises out of having senior housing representation on the Health and Well-being Board.

Originality/value
– This paper offers a first-hand account of the way in which the Stoke Health and Well-being Board has tried to develop its thinking around joint working between health, housing and social care.
Housing, health and social care – an introduction
Authors: Handy Christopher 
Published: February 2014

Purpose
– There are clear links between health, housing and social care. The homeless live much shorter lives as do those people living in poorer quality accommodation and areas of deprivation. Life expectancy and the quality of life in later years are both drastically affected by Marmot's (2010) social gradient, with people from poorer backgrounds often doing worse. A decent home is fundamental to a healthy and a good life. The paper aims to discuss these issues.

Design/methodology/approach
– The research approach reviewed existing articles, examples from the housing sector and analysis of a range of data from organisations including the NHS.

Findings
– Good housing helps to support better health but it is not the only answer – joined up working between agencies and Marmot's proposal of proportionate universalism are significant factors in finding solutions to this long-standing issue.

Social implications
– Costs to the government, health services and local authorities and other agencies could be reduced by wider thinking around the link between housing, health and other support.

Originality/value
– This paper focuses on the existing links between health, housing and social care.
Anti-child-abuse ads: believability and willingness-to-act
Authors: Hyman Michael , Shabbir Haseeb , Chari Simos , Oikonomou Aikaterini 
Published: February 2014

Purpose– Given their expense, the psycho-dynamic they induce among many viewers, and the lack of empirical evidence for their efficacy, studies to assess anti-child-abuse ad campaigns are warranted. As a preliminary foray into this research domain, this study explores a dual-process model for a single ad from the NSPCC's FULL STOP campaign. Specifically, it examines whether ad believability relates more strongly to an emotional or a cognitive response and which type of response is the strongest mediator on “willingness to act against child abuse”.Design/methodology/approach– A convenience sample of 242 students enrolled in postgraduate business and management studies at a large university in the UK responded to a structured questionnaire posted online.Findings– Except forH3, the hypothesised relationships are significant and in the expected direction. Specifically, ad believability relates negatively related to self-esteem (H1), self-esteem relates positively to “willingness to act against child abuse” (H2), and belief in child sexual abuse (CSA) myths relates negatively to “willingness to act against child abuse” (H4). However, ad believability does not relate negatively to belief in CSA myths (H3).Research limitations/implications– Findings based on student samples should be interpreted cautiously. For example, representations of child abuse across subpopulations should not be ignored, as findings by culture, ethnicity, or gender may differ. Only one ad was tested; responses to other ads may differ. Controls to boost internal validity, such as using a second group unexposed to the test ad, were not implemented. Although a mediation effect between self-esteem and CSA myths was not observed, a larger or alternative sample might reveal this effect.Originality/value– A dual-process model of viewers' responses to anti-child-abuse ads, which assumes viewers consider the information embedded in these ads and their emotional responses to these ads, should outperform a purely cognitive or emotive model. Here, a simple model with emotional and cognitive factors as antecedents of “willingness to act against child abuse” is tested. Although a more comprehensive model might explain additional variation, the goal was to develop and test a preliminary model that could disconfirm a dual cognitive-emotive process. Furthermore, testing the effect of FULL STOP ads on viewers' self-esteem is an important first step to assessing the efficacy and ethicality of these ads.