bluuebunny/crossref_metadata_2025_split huggingface dataset:
Restaurant brand pages on Facebook
Authors: Kang Juhee , Tang Liang (Rebecca) , Fiore Ann Marie 
Published: September 2015

Purpose– The purpose of this paper is to investigate the impact of members’ active participation in customer–brand relationships, considering brand trust and brand commitment in an online community context. It also investigates the moderating effect of monetary sales promotions in building and maintaining customer–brand relationships.Design/methodology/approach– This study is based on an online survey sent to Facebook users who have been engaging with restaurants’ brand pages on Facebook. The empirical data analysis was conducted using structural equation modeling.Findings– Results revealed that members who actively participated in activities on restaurant, Facebook fan pages were likely to feel that the brands were trustworthy and developed commitment toward the brands. The moderating effect of monetary sales promotions between active participation and brand trust was supported. In particular, active participation was more likely to generate brand trust for members who had less interest in monetary sales promotions on restaurant Facebook fan pages.Practical implications– This study provides practical implications for restaurant marketers on the applications of Facebook as a branding tool. Marketers are advised to identify active members who can contribute to the maintenance of the community by encouraging active communication and engaging in marketing activities. As active participants are critical to the success of a restaurant Facebook page, marketers are encouraged to develop marketing strategies that can generate members’ interest and increase participation in a marketing campaign.Originality/value– Although Facebook has been widely used to improve customer–brand relationships in the food service industry, research on the effect of an online community scares. The study proposes a conceptual model to examine the role of active participation in customer–brand relationships and the role of monetary promotions in enhancing customer–brand relationships. Management and marketing strategies for practitioners in the food service industry are suggested.
The perceived effectiveness of social couponing campaigns for hotels in Italy
Authors: Cassia Fabio , Magno Francesca , Ugolini Marta 
Published: September 2015

Purpose
– The purpose of this paper is to analyze the effectiveness of social couponing campaigns for hotels. In particular, the perceived effectiveness related to four specific objectives is explored (acquiring and retaining new customers, building brand awareness, balancing seasonality and stimulating demand among existing customers).

Design/methodology/approach
– A questionnaire-based survey was conducted that involved 108 hotels, each of which has run at least one social couponing campaign through Groupon in Italy. The importance-performance approach was applied to analyze the data.

Findings
– Overall, the perceived effectiveness of social couponing for hotels is quite low. Social couponing is useful to increase brand awareness but does not encourage customer behavioral loyalty. Larger hotels can successfully use this marketing tool to balance demand seasonality.

Research limitations/implications
– The sample size is limited but includes approximately one-fourth of all Italian hotels that have run social coupon campaigns through Groupon. Only social couponing campaigns run through one daily deal site (Groupon) in one country (Italy) were considered.

Practical implications
– Social couponing is not perceived as equally effective for all hotels. This study provides hotel managers with suggestions for deciding whether to allocate a share of their marketing resources to social couponing.

Originality/value
– To the authors’ knowledge, this is the first paper to present field data to complement the available theoretical knowledge on social couponing for hotels.
Proactive and reactive strategies deployed by restaurants in times of crisis
Authors: Alonso-Almeida María del Mar , Bremser Kerstin , Llach Josep 
Published: September 2015

Purpose
– This study aims to examine the development of dynamic capabilities and their effect on the competitive advantage of restaurants in 2009, one year after the beginning of the global financial crisis.

Design/methodology/approach
– The restaurants were personally surveyed to discern the importance of proactive and reactive strategies for the organization. The resulting two organizational effects – cost cutting and the development of dynamic capabilities – were tested for their influence on competitive advantage.

Findings
– The findings show that both proactive and reactive strategies reduce costs; however, only proactive strategies develop dynamic capabilities that improve competitive advantage.

Research limitations/implications
– The conclusions are drawn from a small sample of restaurants in Madrid, the capital of Spain. Given that Madrid enjoys a higher standard of living and greater business expenditures than other cities, the results may not be generalizable to the rest of the country or to other southern European capitals.

Practical implications
– Managers must use proactive strategies for companies to survive during times of crisis. A focus on proactive strategies will improve a company’s competitive position.

Social implications
– Policy makers should support the development of proactive strategies and provide an adequate infrastructure of counseling and network creation.

Originality/value
– To the best of our knowledge, no previous research specifically analyzes both the type of strategy deployed and its subsequent effect on dynamic capabilities and the consequences of the strategy on competitive advantage during a financial crisis.
“LuXurY” hotel loyalty – a comparison of Chinese Gen X and Y tourists to Macau
Authors: Yang Fiona X. , Lau Virginia M.C. 
Published: September 2015

Purpose;– This study aims to investigate generational disparities of Chinese Generation (Gen) X and Y tourists by examining their loyalty determinants in a luxury hotel setting.Design/methodology/approach– A survey of five-star hotel guests in Macau yielded 285 complete responses. Structural equation modeling was used to test the quality-loyalty framework through the mediating roles of perceived value and satisfaction, with a multi-group comparison to examine generational differences.Findings– The results indicate that top quality rooms and services are high on the agenda of both generations, while Gen X places more weight on convenience and food and Gen Y on security; satisfaction does not induce loyalty, whereas value fully or partially mediates the quality-loyalty relationship; and Gen X is value-centered in building loyalty, yet Gen Y exhibits both value consciousness and stronger demands for upscale quality features.Practical implications– The findings help hotel managers cater to different generations by improving determinant attributes of service quality and enhancing hotel value.Originality/value– The study makes noteworthy contributions to the generational differences of Chinese tourists and sheds light on future research in tourism and hospitality to explore the characteristics of young generations.
A new forecasting approach for the hospitality industry
Authors: Claveria Oscar , Monte Enric , Torra Salvador 
Published: September 2015

Purpose– This study aims to apply a new forecasting approach to improve predictions in the hospitality industry. To do so, the authors developed a multivariate setting that allows the incorporation of the cross-correlations in the evolution of tourist arrivals from visitor markets to a specific destination in neural network models.Design/methodology/approach– This multiple-input-multiple-output approach allows the generation of predictions for all visitor markets simultaneously. Official data of tourist arrivals to Catalonia (Spain) from 2001 to 2012 were used to generate forecasts for one, three and six months ahead with three different networks.Findings– The study revealed that multivariate architectures that take into account the connections between different markets may improve the predictive performance of neural networks. Additionally, the authors developed a new forecasting accuracy measure and found that radial basis function networks outperform the rest of the models.Research limitations/implications– This research contributes to the hospitality literature by developing an innovative framework to improve the forecasting performance of artificial intelligence techniques and by providing a new forecasting accuracy measure.Practical implications– The proposed forecasting approach may prove very useful for planning purposes, helping managers to anticipate the evolution of variables related to the daily activity of the industry.Originality/value– A multivariate neural network framework has been developed to improve forecasting accuracy, providing professionals with an innovative and practical forecasting approach.
Enhancing the employer-employee relationship through corporate social responsibility (CSR) engagement
Authors: Supanti Daraneekorn , Butcher Ken , Fredline Liz 
Published: September 2015

Purpose– The purpose of this study is to understand how hotel managers perceive the benefits that may accrue to employees and hotels through their engagement in corporate social responsibility (CSR) activities.Design/methodology/approach– In-depth interviews with 23 hotel managers, representing various functional responsibilities, were undertaken across four provinces in Thailand. The sample included local and international chain hotels.Findings– Hotel managers from all functional areas and levels acknowledged that CSR substantially enhanced the employer–employee relationship. Five themes depicting the beneficial effects were identified: a relationship unifying process, having fun, feeling pride, developing skills and building teamwork. These themes reflect three core factors of emotional responses, social capital and task-related skills.Practical implications– The paper illustrates that CSR activities can be customised to elicit specific effects that will engender beneficial outcomes for both hotel management and employees.Originality/value– This paper provides new insights into how hotel managers perceive the employer-employee relationship is enhanced through CSR engagement. In addition, the paper presents a practical model that will be of interest to both academics and practitioners.
Corner features extraction: underwater SLAM in structured environments
Authors: Matsebe Oduetse , Mpofu Khumbulani , Agee John Terhile , Ayodeji Sesan Peter 
Published: September 2015

Purpose
– The purpose of this paper is to present a method to extract corner features for map building purposes in man-made structured underwater environments using the sliding-window technique.

Design/methodology/approach
– The sliding-window technique is used to extract corner features, and Mechanically Scanned Imaging Sonar (MSIS) is used to scan the environment for map building purposes. The tests were performed with real data collected in a swimming pool.

Findings
– The change in application environment and the use of MSIS present some important differences, which must be taken into account when dealing with acoustic data. These include motion-induced distortions, continuous data flow, low scan frequency and high noise levels. Only part of the data stored in each scan sector is important for feature extraction; therefore, a segmentation process is necessary to extract more significant information. To deal with continuous flow of data, data must be separated into 360° scan sectors. Although the vehicle is assumed to be static, there is a drift in both its rotational and translational motions because of currents in the water; these drifts induce distortions in acoustic images. Therefore, the bearing information and the current vehicle pose corresponding to the selected scan-lines must be stored and used to compensate for motion-induced distortions in the acoustic images. As the data received is very noisy, an averaging filter should be applied to achieve an even distribution of data points, although this is partly achieved through the segmentation process. On the selected sliding window, all the point pairs must pass the distance and angle tests before a corner can be initialised. This minimises mapping of outlier data points but can make the algorithm computationally expensive if the selected window is too wide. The results show the viability of this procedure under very noisy data. The technique has been applied to 50 data sets/scans sectors with a success rate of 83 per cent.

Research limitations/implications
– MSIS gives very noisy data. There are limited sensorial modes for underwater applications.

Practical implications
– The extraction of corner features in structured man-made underwater environments opens the door for SLAM systems to a wide range of applications and environments.

Originality/value
– A method to extract corner features for map building purposes in man-made structured underwater environments is presented using the sliding-window technique.
Understanding team mental models affecting Kaizen event success
Authors: Liu Wen-Hsing , Asio Sarah , Cross Jennifer , Glover Wiljeana J. , Van Aken Eileen 
Published: September 2015

Purpose
– The purpose of this study is to identify inhibitors and enablers of Kaizen event effectiveness, as perceived by participants, and categorize them into shared mental models to understand the factors participants believe to be affecting Kaizen event success. The findings are also interpreted using the lens of attribution bias and previous studies of Kaizen event effectiveness.

Design/methodology/approach
– A qualitative approach involving coding responses from participants was adopted. The identified significant inhibitors and enablers were then assigned to shared mental model types using a mapping and categorization approach.

Findings
– The results are largely consistent with previous studies and show that job/task and technology/equipment mental models dominate participant views of inhibitors, while enablers were primarily drawn from team and team interaction mental models. This also suggests that attribution bias is present.

Research limitations/implications
– The methods used to measure shared mental models in this study are cross-sectional and exploratory in nature. Future research could involve the intensive study of a smaller number of Kaizen events over time.

Practical implications
– The findings in this study can be used by organizations to identify training needs for Kaizen event teams by identifying areas of potential attribution bias, by divergence of perceptions between facilitators and team members and by underestimated factor effects.

Originality/value
– This investigation offers understanding of the Kaizen event team shared mental models with respect to inhibitors and enablers of event success. Organizations can harness common perceptions among continuous process improvement teams to increases chances of Kaizen event success.
Narcissistic group dynamics in multiparty systems
Authors: Schruijer Sandra 
Published: September 2015

Purpose
– This paper aims to introduce and illustrate the notion of narcissistic group dynamics. It is claimed that narcissism does not simply reside within individuals but can be characteristic of groups and social systems. In this case, the focus is on narcissistic dynamics in multiparty systems.

Design/methodology/approach
– Social psychological understandings of group narcissism are complemented with notions from psychoanalysis. A systems-psychodynamic perspective, informed by psychoanalysis and systems theory, is adopted.

Findings
– Narcissistic group dynamics in a multiparty context are illustrated by observations from a two-day simulation of interorganizational relationships that is called “The Yacht Club” (Vansina et al., 1998).

Originality/value
– In the social psychological literature, narcissism thus far has been largely understood as the prevalence of feelings of ingroup superiority vis-à-vis a particular outgroup. Sometimes the term narcissism is explicitly used, in other cases not, for example in social identity theory (Tajfel and Turner, 1979), a theory that is built on group members’ need to regulate self-esteem. Psychoanalysts adopt an individualistic perspective while aiming to understand the underlying dynamics resulting in narcissism. A cross-fertilization of social psychological and psychoanalytic perspectives results in deindividualizing and depathologizing narcissism and a deeper understanding of the dynamics of (inter)group narcissism.
The Effects of Job Insecurity on Health Care Utilization: Findings from a Panel of U.S. Workers
Authors: Hamad Rita , Modrek Sepideh , Cullen Mark R. 
Published: September 2015

ObjectiveTo examine the impacts of job insecurity during the recession of 2007–2009 on health care utilization among a panel of U.S. employees.Data Sources/Study SettingLinked administrative and claims datasets on a panel of continuously employed, continuously insured individuals at a large multisite manufacturing firm that experienced widespread layoffs (N = 9,486).Study DesignWe employed segmented regressions to examine temporal discontinuities in utilization during 2006–2012. To assess the effects of job insecurity, we compared individuals at high‐ and low‐layoff plants. Because the dataset includes multiple observations for each individual, we included individual‐level fixed effects.Principal FindingsWe found discontinuous increases in outpatient (3.5 visits/month/10,000 individuals, p = .002) and emergency (0.4 visits/month/10,000 individuals, p = .05) utilization in the panel of all employees. Compared with individuals at low‐layoff plants, individuals at high‐layoff plants decreased outpatient utilization (−4.0 visits/month/10,000 individuals, p = .008), suggesting foregone preventive care, with a marginally significant increase in emergency utilization (0.4 visits/month/10,000 individuals, p = .08).ConclusionsThese results suggest changes in health care utilization and potentially adverse impacts on employee health in response to job insecurity during the latest recession. This study contributes to our understanding of the impacts of economic crises on the health of the U.S. working population.
Fingerprint Ridge Density as a Potential Forensic Anthropological Tool for Sex Identification
Authors: Dhall Jasmine Kaur , Kapoor Anup Kumar 
Published: September 2015

AbstractIn cases of partial or poor print recovery and lack of database/suspect print, fingerprint evidence is generally neglected. In light of such constraints, this study was designed to examine whether ridge density can aid in narrowing down the investigation for sex identification. The study was conducted on the right‐hand index digit of 245 males and 246 females belonging to the Punjabis of Delhi region. Five ridge density count areas, namely upper radial, radial, ulnar, upper ulnar, and proximal, were selected and designated. Probability of sex origin was calculated, and stepwise discriminant function analysis was performed to determine the discriminating ability of the selected areas. Females were observed with a significantly higher ridge density than males in all the five areas. Discriminant function analysis and logistic regression exhibited 96.8% and 97.4% accuracy, respectively, in sex identification. Hence, fingerprint ridge density is a potential tool for sex identification, even from partial prints.
Structure and Antioxidant Activities of Proanthocyanidins from Elephant Apple (Dillenia indica Linn.)
Authors: Fu Caili , Yang Dongying , Peh Wan Yi Elaine , Lai Shaojuan , Feng Xiao , Yang Hongshun 
Published: September 2015

AbstractProanthocyanidins were isolated and purified from fruits of elephant apple (Dillenia indica Linn.) and their structural and bioactive properties were examined. Bate‐Smith alcoholysis, FTIR, and 13C NMR spectra revealed that elephant apple proanthocyanidins (EAPs) contained a dominant amount of B‐type procyanidins (PC) with a minor amount of B‐type prodelphinidins (PD) but no A‐type interflavan linkage. 13C NMR spectrum indicated that the cis isomer was dominant in EAPs. The electron spray ionization and matrix‐assisted laser desorption ionization time of flight mass spectra of EAPs showed the clear ion peaks corresponding to B‐type PC dimer to B‐type PD with degree of polymerization of 11. EAPs had strong antioxidant activity, which was evidenced by the high oxygen radical scavenging capacity at 1.06 × 104 μmol TE/g and ferric reducing antioxidant power of 2320 μmol Fe(II)/g. The results suggest that EAPs could be extracted to be used as promising functional food materials.
Dependence on epiphytic bacteria for freezing protection in an Antarctic moss, Bryum argenteum
Authors: Raymond James A. 
Published: September 2015

SummaryMosses are the dominant flora of Antarctica, but their mechanisms of survival in the face of extreme low temperatures are poorly understood. A variety of Bryum argenteum from 77o S was previously shown to have strong ice‐pitting activity, a sign of the presence of ice‐binding proteins (IBPs) that mitigate freezing damage. Here, using samples that had been stored at −25oC for 10 years, it is shown that much if not all of the activity is due to bacterial ice‐binding proteins secreted on the leaves of the moss. Sequencing of the leaf metagenome revealed the presence of hundreds of genes from a variety of bacteria (mostly Actinobacteria and Bacteroidetes) that encode a domain (DUF3494) that is associated with ice binding. The frequency of occurrence of this domain is one to two orders of magnitude higher than it is in representative mesophilic bacterial metagenomes. Genes encoding 42 bacterial IBPs with N‐terminal secretion signals were assembled. There appears to be a commensal relationship in which the moss provides sustenance to the bacteria in return for freezing protection.
CBX7 and miR‐9 are part of an autoregulatory loop controlling p16INK4a
Authors: O'Loghlen Ana , Brookes Sharon , Martin Nadine , Rapisarda Valentina , Peters Gordon , Gil Jesús 
Published: September 2015

SummaryPolycomb repressive complexes (PRC1 and PRC2) are epigenetic regulators that act in coordination to influence multiple cellular processes including pluripotency, differentiation, cancer and senescence. The role of PRCs in senescence can be mostly explained by their ability to repress the INK4/ARF locus. CBX7 is one of five mammalian orthologues of Drosophila Polycomb that forms part of PRC1. Despite the relevance of CBX7 for regulating senescence and pluripotency, we have a limited understanding of how the expression of CBX7 is regulated. Here we report that the miR‐9 family of microRNAs (miRNAS) downregulates the expression of CBX7. In turn, CBX7 represses miR‐9‐1 and miR‐9‐2 as part of a regulatory negative feedback loop. The miR‐9/CBX7 feedback loop is a regulatory module contributing to induction of the cyclin‐dependent kinase inhibitor (CDKI) p16INK4a during senescence. The ability of the miR‐9 family to regulate senescence could have implications for understanding the role of miR‐9 in cancer and aging.