bluuebunny/crossref_metadata_2025_split huggingface dataset:
CSR communication strategies for organizational legitimacy in social media
Authors: Colleoni Elanor 
Published: April 2013

PurposeOrganization legitimacy is a general reflection of the relationship between an organization and its environment. By adopting an institutional approach and defining moral legitimacy as “a positive normative evaluation of the organization and its activities”, the goal of this paper is to investigate which corporate communication strategy adopted in online social media is more effective to create convergence between corporations' corporate social responsibility (CSR) agenda and stakeholders' social expectations, and thereby, to increase corporate legitimacy.Design/methodology/approachUsing the entire Twitter social graph, a network analysis was carried out to study the structural properties of the CSR community, such as the level of reciprocity, and advanced data mining techniques, i.e. topic and sentiment analysis, were carried out to investigate the communication dynamics.FindingsEvidence was found that neither the engaging nor the information strategies lead to alignment. The assumption of the more the dialog, the more the communality seems to fail to portray the complexity of the communicational dynamics, such as the persistence of different, or simply a dialog without alignment. Empirical findings show that, even when engaging in a dialogue, communication in social media is still conceived as a marketing practice to convey messages about companies.Originality/valueThis paper originally investigates organizational legitimacy in the context of social media by applying advanced data‐mining techniques that allow the analysis of large amounts of information available online.
“Sharing is caring”
Authors: ter Hoeven Claartje L. , Verhoeven Joost W.M. 
Published: April 2013

PurposeThe effects of corporate social responsibility (CSR) communication on external stakeholders' perceptions and behaviours have been studied extensively; however, researchers have largely overlooked the effects of CSR communication on internal stakeholders. This study seeks to propose that, by enhancing employee awareness of the organisation's CSR activities (aimed at society, the government, customers, and employees), organisational communication can increase affective commitment.Design/methodology/approachData were collected at a Dutch healthcare insurance company, using a web‐based questionnaire (n=301). The proposed model was tested with structural equation modelling (SEM) using Amos.FindingsThe bootstrapping results showed a positive association between information flow and affective commitment, with a mediating effect for CSR aimed at employees and customers. CSR projects aimed at the government and society at large did not mediate the relationship between information flow and affective commitment.Originality/valueThe impact of CSR towards employees and customers can be explained by social exchange theory. When employees feel that their organisation values their well‐being and that of their customers, they reciprocate what they receive from the organisation by committing themselves to the organisation. As such, this study provides an important argument for the implementation of CSR activities: it increases the emotional attachment of employees towards their organisation.
Growth of InN thin films on different Si substrates at ambient temperature
Authors: Amirhoseiny Maryam , Hassan Zainuriah , Shiong Ng Sha 
Published: April 2013

PurposeThe purpose of this paper was to investigate the growth dependence of InN on Si substrate with different orientation through RF reactive magnetron sputtering in ambient temperature.Design/methodology/approachThe authors fabricated indium nitride (InN) thin films by radio frequency (RF) sputtering. The InN thin films were deposited on Si (100), Si (110) and Si (111) substrates at room temperature. The crystalline structure and surface morphology of the InN films were characterized by X‐ray diffraction (XRD), scanning electron microscope (SEM), energy‐dispersive X‐ray spectroscopy (EDX) and atomic force microscopy (AFM).FindingsX‐ray diffraction results revealed that the wurtzite InN with preferential (101) orientation are deposited. Through the Scherrer structural analysis revealed nanocrystalline structure for InN films grown on Si (110), Si (100) and Si (111) orientation with crystallite size of 42.3, 33.8 and 24.1, respectively. The optical properties of InN layers were examined by Fourier transform infrared (FTIR) and micro‐Raman reflectance spectroscopy at room temperature. The observation of the E1(TO), A1(LO), and E2(high) phonon modes of the InN from the IR and Raman results confirmed that the deposited InN thin film has hexagonal structure.Originality/valueSi (110) surface is not isotropic and it may offer a unique orientation plane for the nitride films which could reduce the defect density and the resulting tensile stress responsible for film cracking. Therefore, it is absolutely worth exploring the growth of InN on Si (110) by using relatively simple and cheap reactive sputtering technique.
Thermal resistance studies of surface modified heat sink for 3W LED using transient curve
Authors: Subramani Shanmugan , Nadarajah Teeba , Devarajan Mutharasu 
Published: April 2013

PurposeSurface configuration at the interface between two materials makes a huge difference on thermal resistance. Thermal transient analysis is a powerful tool for thermal characterization of complex structures like LEDs. The purpose of this paper is to report the influence of surface finish on thermal resistance.Design/methodology/approachSurface of heat sink was modified into two categories: machined as channel like structure; and polished using mechanical polisher and tested with 3W green LED for thermal resistance analysis.FindingsThe observed surface roughness of rough and polished surface was 44 nm and 4 nm, respectively. Structure function analysis was used to determine the thermal resistance between heat sink and MCPCB board. The observed thermal resistance from junction to ambient (RthJA) value measured with thermal paste at 700 mA was lower (34.85 K/W) for channel like surface than rough surface (36.5 K/W). The calculated junction temperature (TJ) for channel like surface and polished surface was 81.29°C and 85.24°C, respectively.Research limitations/implicationsChannelled surface aids in increasing bond line thickness. Surface polishing helps to reduce the air gaps between MCPCB and heat sink and also to increase the surface contact conductance.Practical implicationsThe proposed method of surface modification can be easily done at laboratory level with locally available techniques.Originality/valueMuch of the available literature is only concentrating on the design modification and heat transfer from fins to ambient. There was little research on modification of top surface of the heat sink and the proposed concept would give good results and also it will make the material cost reduction as well as material too.
The supply chain management‐marketing interface in product development
Authors: Pero Margherita , Lamberti Lucio 
Published: April 2013

PurposeThe purpose of this paper is to explore the marketing‐supply chain management (SCM) interface in new product development (NPD) processes through a contingent approach.Design/methodology/approachThe study endorses Thompson's taxonomy of interfaces – pooled interdependence, sequential interdependence and reciprocal interdependence – to classify the approaches observed through case study research on two innovation processes within the same unit. A number of contingent variables is hypothesized as possible factors impacting on the very interface adopted by the company. Thompson's taxonomy and the contingent variables constitute the conceptual framework of the study.FindingsResults show that the conceptual framework provides encouraging results in interpreting the marketing‐SCM interface design by companies, even if some refinements, especially as far as the interface taxonomy are concerned, appear necessary to provide a comprehensive understanding of the phenomenon.Research limitations/implicationsSince the study is based on two cases, outcomes cannot be generalized. Nonetheless, the preliminary results and the rich understanding of the phenomenon provided by the in‐depth case studies suggested a number of research proposition to frame future research on the topic.Originality/valueThe paper observes the marketing‐SCM interface in a contingent way, providing a new interpretive framework for its analysis and design, and showing how the encouraged view in literature towards marketing‐SCM integration may be problematic and counterproductive in specific circumstances.
Identifying knowledge management problems using a process‐based method (a case study of process 137)
Authors: Ranjbarfard Mina , Aghdasi Mohammad , Albadvi Amir , Hassanzadeh Mohammad 
Published: April 2013

PurposeThe aim of this paper is to develop, test and improve a method that draws upon business process improvement literature and combines it with knowledge management approaches for modeling and analyzing knowledge‐intensive business processes.Design/methodology/approachAnalyzing and integrating previous meta models served in knowledge oriented business process researches, a preliminary meta model was developed for modeling knowledge‐intensive business processes. Then an initial version of Proper Arrangement of Knowledge Management Processes (PAKMP) framework was developed according to the knowledge management processes approaches. Third round of interviews withprocess 137members were conducted in order to test applicability and completeness of both preliminary meta model and initial version of PAKMP framework in order to improve them. In addition, a five‐steps analysis method achieved through case study which is based on the application of both final Meta model and PAKMP framework. In fact this five‐steps method was applied in Tehran's Municipality which redounded to improve preliminary meta model and initial version of PAKMP framework and endorsed the applicability of the proposed method in real world.FindingsThis paper has a contribution in enriching the literature related to integrating KM efforts and BPM efforts by presenting a five‐steps analysis method and testing it in a real case. This method considers both KM and business process management points of view.Research limitations/implicationsThe general applicability of the method due to the weak generalization of the single case study is a limitation.Originality/valueThis paper combines the advantages of the business process improvement and knowledge management approaches and suggests a practical method for modeling and analyzing the knowledge management status in knowledge‐intensive business processes. After analysis, managers should put emphasis on improving the arrangement of KM processes for critical knowledge objects which led to improve the performance of knowledge‐intensive business process trough removing KM problems. The paper concludes by suggesting some topics for future research.
Successful ERP implementation: an integrative model
Authors: Schniederjans Dara , Yadav Surya 
Published: April 2013

PurposeThe paper aims to present a conceptual model that better defines critical success factors to ERP implementation organized with the technology, organization and environment (TOE) framework. The paper also adds to current literature the critical success factor of trust with the vendor, system and consultant which has largely been ignored in the past.Design/methodology/approachThe paper uses past literature and theoretical and conceptual framework development to illustrate a new conceptual model that incorporates critical success factors that have both been empirically tied to ERP implementation success in the past and new insights into how trust impacts ERP implementation success.FindingsThe paper finds a lack of research depicted in how trust impacts ERP implementation success and likewise a lack of a greater conceptual model organized to provide insight into ERP implementation success.Originality/valueThe paper proposes a holistic conceptual framework for ERP implementation success and discusses the impact that trust with the vendor, system and consultant has on ERP implementation success.
The use of facilities management in tertiary institutions in Osun State, Nigeria
Authors: Felicia Adegoke Bolanle , Joshua Adegoke Oluseyi 
Published: April 2013

PurposeThe purpose of this paper is to investigate the use of facilities management in selected tertiary institutions in Osun State, Nigeria. This is with a view to giving needed attention to the built environment in the tertiary institutions in Nigeria in order to make them more conducive for learning.Design/methodology/approachThe study used purposive sampling technique to select four tertiary institutions out of six in the study area. A total of 60 questionnaires were distributed to obtain information from construction professionals in works and physical planning departments of the selected institutions. The selected institutions are Obafemi Awolowo University, Ile‐Ife, Ladoke Akintola University, Ogbomoso, The Federal Polytechnic, Ede and Osun State College of Technology, Esa Oke. Both descriptive and inferential statistical methods of analysis were used to analyse the data.FindingsThe results revealed that the in‐house maintenance technique, which was mostly used, was found to be inefficient whereas the outsourcing and the one‐site technique, which were scarcely used, were found to be more efficient. Also, it was revealed that outsourcing reduces risk due to reliance on experts and infusion of new technology.Practical implicationsThe study concluded that the use of the outsourcing and one‐site techniques should be embraced to upgrade and sustain the built environment for conducive learning.Originality/valueThe study is an attempt to stop the magnitude into which the built environment in the tertiary institutions of Nigeria is deteriorating, before becoming unconducive for learning.
Towards a theory of nonfamily employees' organizational identification and attachment in family firms
Authors: Memili Esra , Welsh Dianne H.B. 
Published: April 2013

PurposeSince non‐family employees form a large portion of employees in many family firms and they play an important role in the transgenerational survival of those firms, the purpose of this paper is to explore how family influence factors affect non‐family employees' organizational identification and then organizational attachment, which can consequently influence their turnover intentions.Design/methodology/approachIn this conceptual paper, the paper attempts to answer two important research questions: What are the family firm‐specific determinants of nonfamily employees' organizational identification in family firms? How does nonfamily employees' organizational identification affect their tenure in family firms? Thereby, the paper develops a conceptual model linking family influence dimensions (i.e. power, experience, and culture), nonfamily employees' organizational identification, organizational attachment, and turnover intentions within the domain of the stewardship theory.FindingsThe model presented in this paper can help scholars and family business managers better understand the idiosyncratic family influence dimensions that can affect nonfamily employees' perceptions and intentions associated with their tenure in family firms. If family firms can limit the negative effects of family influence factors, make the best use of the positive effects, and integrate key nonfamily employees into the family firm through helping them satisfy their higher‐order needs, they can uninterruptedly move forward toward achieving long‐term competitive advantages and superior performance.Research limitations/implicationsAside from the antecedents of nonfamily employees' organizational identification that are pointed out in this paper, there may be other determinants that are beyond the scope of this paper. The governance structure and strategic orientations are some of the possibilities constituting avenues for future research.Social implicationsFamily firms with great employee care cannot only increase employees' loyalty to their firms, but also help them develop work‐life balance.Originality/valueThis paper is one of the only attempts to use social identity theory to explain non‐family employees' organizational identification and attachment in family firms that can affect their turnover intentions. Not only does this add to our knowledge of family firm human resources management and provide new directions for future research, but it also suggests the usefulness of social identity theory in family business research.
The evolution of social entrepreneurship: what have we learned?
Authors: Welsh Dianne H.B. , Krueger Norris 
Published: April 2013

PurposeIf there is one thing that truly characterizes entrepreneurship and especially social entrepreneurship, it is the “engaged scholarship” at their very heart. That is, teaching, outreach/service and research are connected, often tightly. The purpose of this paper therefore is to discuss the evolution of social entrepreneurship and the lessons learned.Design/methodology/approachThe paper reports on the results of a multi‐country survey dealing with social entrepreneurship.FindingsIt is found that a lot of maturing needs to be done in the area of social entrepreneurship work.Originality/valueThis paper provides real value to the literature by showing what is actually done in the teaching of social entrepreneurship.
Stress and depressive symptoms in Latin Americans in Toronto
Authors: Ginieniewicz Jorge , McKenzie Kwame 
Published: April 2013

PurposeThe paper's aim is to determine whether the SAFE (acculturative stress), PHQ‐9 (depressive symptoms) and MSPSS (individual social resources) scales are considered acceptable measures to be used in the Spanish‐speaking Latin American immigrant population in Toronto.Design/methodology/approachThe PHQ9, MSPSS and SAFE were completed by a group of ten Spanish‐speaking Latin Americans recruited through an organization that offers services to immigrants in Toronto. The need for clarification of questions was noted as well as the comments that respondents made to the process.FindingsParticipants felt comfortable responding the questionnaire. There was little duplication when the three scales were used together. The average time to complete the survey was 21 minutes.Originality/valueThere has been no community based quantitative study of mental health in the Spanish‐speaking community in Toronto that has used the SAFE (acculturative stress), PHQ‐9 (depressive symptoms) and MSPSS (individual social resources) scales. This pilot study tested the suitability of these scales with this population. The PHQ9, SAFE and MSPSS are acceptable scales to be used in surveys in the Spanish‐speaking Latin American population in Toronto.
Student perception of higher education quality in Tunisian business schools
Authors: Belhaj Fadoi , Ben‐Ayed Omar , Kammoun Raoudha 
Published: April 2013

PurposeIn Tunisia there are 23 business schools, five of which are at the University of Sfax. There are no data in the Tunisian higher education literature regarding the difference between these schools, especially in terms of their performance. The aim of this study is to carry out a first‐hand assessment of the teaching process and form an idea about higher education quality in these schools.Design/methodology/approachIn order to achieve such an objective a survey is conducted on students’ perception of their learning experience. The data are collected through a questionnaire administered to samples of students from the different business schools at the University of Sfax.FindingsThe assessment investigation reveals some strengths, such as students’ satisfaction about the knowledge they are acquiring. However, there are several weaknesses including the sceptical attitude of the respondents towards the contents of the courses they are taking and the way they are being evaluated. The findings lead to two main conclusions. First, a culture of self‐assessment is needed in higher education institutions in order to improve the teaching process. Second, higher education institutions need to be more process‐oriented.Originality/valueTo the authors’ knowledge, this is the first work investigating students’ perception of their learning experience in Tunisia.
Research experience of the PhD students in Iran: a case study in Ferdowsi University of Mashhad
Authors: Behzadi Hassan , Reza Davarpanah Mohammad 
Published: April 2013

PurposeThe purpose of this paper is to study the research experience of PhD students of Ferdowsi University of Mashhad and factors influencing this experience.Design/methodology/approachThe information was gathered through a questionnaire which has been developed based on PREQ questionnaire. The statistical populations of this study consist of those PhD students whose research proposal had been approved by the educational council of their faculty or had defended their dissertation. By using random sampling method, 118 questionnaires were collected.FindingsThe findings showed that there is a significant relationship between all of the research experience factors and significant differences between overall satisfactions of the students on their research experience. Variables such as sex and different stages of research have positive and significant impact on the research experience of the respondents.Originality/valueThe outcomes of this study suggest that among the PhD students of Ferdowsi University, there is a relative satisfaction with factors making up the research experience.
Embedding critique in the university: a new role for critical marketing education?
Authors: Lim Ming , Svensson Peter 
Published: April 2013

PurposeThe role of the university as a site of social, cultural and political critique appears to be in terminal decline with the inexorable “commodification” of the university in the UK and elsewhere in Europe. Yet, although scholars have identified the dangers of such a scenario, few attempts have been made to offer a pragmatic solution to preserve, or even rejuvenate, the university as an agent of critique. This paper proposes that a critical marketing education can take over this role in the academy where traditional critical agents like the arts and humanities are widely acknowledged to have failed.Design/methodology/approachThe paper uses a historical‐critical approach, and conceives of “critique” as a heterogeneous, multidimensional amalgam of both businessandthe humanities.FindingsThe paper shows how a critical marketing education offers a pragmatic means of preparing university students to become activeandcritical voices of society.Originality/valueFew attempts have been made to offer a pragmatic solution to preserve, or even rejuvenate, the university as an agent of critique. This paper proposes that a critical marketing education can take over this role in the academy.