bluuebunny/crossref_metadata_2025_split huggingface dataset:
The service bullwhip effect
Authors: Akkermans Henk , Voss Chris 
Published: May 2013

PurposeThe purpose of this paper is to explore whether and how the bullwhip effect, as found in product supply chains, might also manifest itself in services, as well as what policies can be successful for mitigating it.Design/methodology/approachA combination of analytic methods was used – inductive case analysis and analysis of data from two service supply chains in the telecom industry.FindingsEmpirical evidence from two cases was examined and provides support for the presence of a service bullwhip effect. Quantitative and qualitative case data were used to explore how this effect manifests itself in services, the distinctive drivers of the bullwhip effect in services, and the managerial actions that can either trigger or mitigate these bullwhip effects. In total, eight propositions are developed and three types of characteristics that potentially make the bullwhip effect worse in services than in manufacturing are identified: the destabilizing effects of manual rework in otherwise automated service processes; the omission of accurate and timely data on rework volumes upstream in the chain, pointing at future bullwhip effects downstream; and the lack of a supply‐chain mindset within the various departments jointly responsible for delivering the service, leading to longer delays in reacting to service bullwhips as they develop over time.Research limitations/implicationsThe research is based on two cases within a single industry, limiting generalizability. The propositions developed need testing in a wider set of contexts, including hybrid service and product supply chains.Practical implicationsThe implications of this research can help organizations prevent or reduce the negative impact of planned and unplanned fluctuations in their service supply chains.Originality/valueThis paper explores an area that has been well researched in manufacturing, but not in services, and it contributes to both the theory and practice of service supply chains.
Defence logistics: an important research field in need of researchers
Authors: Yoho Keenan D. , Rietjens Sebastiaan , Tatham Peter 
Published: May 2013

PurposeThe purpose of this paper is to provide an introduction to the special issue on defence logistics. To achieve this, an overview of the field of defence logistics is offered together with a discussion of the historical and contemporary issues that have confronted researchers and practitioners. Current research is described, and a research agenda for future work in the field is proposed.Design/methodology/approachThe paper is based upon a conceptual discussion of defence logistics as it has been studied in the past and is being studied in the present, and a reflection on the ways in which past research can usefully inform future research agendas.FindingsThe paper discusses the current state of defence logistics research, and proposes a research agenda for future work based upon the anticipated characteristics of future combat operations.Research limitations/implicationsA future research agenda is proposed that is informed by recent transformations in the conduct of warfare, as well as through anticipated changes in the global strategic landscape. Comparisons are made between defence logistics operations and their commercial counterparts to illustrate where there may be opportunities for adaptation based on the underlying similarities.Originality/valueThis paper discusses the major threads and themes of defence logistics research as a discipline, highlights the changing landscape of conflict in the 21st century and provides a future research agenda for those working in the field.
The value of sharing planning information in supply chains
Authors: Jonsson Patrik , Mattsson Stig-Arne 
Published: May 2013

Purpose
– The development of information technology has made it possible for companies to get access to information about their customers
'
future demand. This paper outlines various approaches to utilize this kind of visibility when managing inventories of end products on an operative level. The purpose is to explain the consequences, for capital tied up in inventory, of sharing four different types of planning information (point-of-sales data, customer forecasts, stock-on-hand data, planned orders) when using re-order point (R,Q) inventory control methods in a distribution network.

Design/methodology/approach
– A simulation study based on randomly generated demand data with a compound Poisson type of distribution is conducted.

Findings
– The results show that the value of information sharing in operative inventory control varies widely depending on the type of information shared, and depending on whether the demand is stationary or not. Significantly higher value is achieved if the most appropriate types of information sharing are used, while other types of information sharing rather contribute to decreased value. Sharing stock-on-hand information is valuable with stationary demand. Customer forecast and planned order information are valuable with non-stationary demand. The value of information sharing increases when having fewer customers, and when the order quantities are large. Sharing point-of-sales data is not valuable, regardless of the demand type.

Research limitations/implications
– The use of simulation methodology is a limitation, because the study has to be limited to a specific model design, and because it is not based on primary empirical data. The study is especially limited to dyadic relationships in supply chains, and to distribution networks with a rather limited number of customers.

Practical implications
– Guidance is given about what type of information should be appropriate to share when different types of demand patterns and distribution networks, and how order batch sizes and lead times affect the value of information sharing when using re-order point (R,Q) methods.

Originality/value
– Very limited research providing specific assessments of potential inventory control consequences when sharing planning information in various contexts has been found in the literature. The findings and conclusions also question some previous research on information sharing.
The influence of relational competencies on supply chain resilience: a relational view
Authors: Wieland Andreas , Wallenburg Carl Marcus 
Published: May 2013

Purpose
– The purpose of this research is to explore the resilience domain, which is important in the field of supply chain management; it investigates the effects relational competencies have for resilience and the effect resilience, in turn, has on a supply chain
'
s customer value.

Design/methodology/approach
– The research is empirical in nature and employs a confirmatory approach that builds on the relational view as a primary theoretical foundation. It utilizes survey data collected from manufacturing firms from three countries, which is analyzed using structural equation modeling.

Findings
– It is found that communicative and cooperative relationships have a positive effect on resilience, while integration does not have a significant effect. It is also found that improved resilience, obtained by investing in agility and robustness, enhances a supply chain
'
s customer value.

Practical implications
– Some findings contrast the expectations derived from theory. Particularly, practitioners can learn that integration has a limited role in enhancing resilience.

Originality/value
– The study distinguishes between a proactive and reactive dimension of resilience: robustness and agility. The relational view serves as the theoretical basis to explain the effects between three types of relational competencies (communication, cooperation, and integration) and the above-mentioned two dimensions of resilience.
Connecting strategy‐linked outsourcing approaches and expected performance
Authors: Brewer Barry , Ashenbaum Bryan , Ogden Jeffrey A. 
Published: May 2013

PurposeThis study aims to examine the connection between strategy‐linked outsourcing goals and measures of outsourcing performance. The strategies of growth, cost, and differentiation (core competence) are examined in terms of their relationship with goal achievement and cost performance measures.Design/methodology/approachRegression analysis and ANOVA were applied to survey data collected from 165 purchasing executives.FindingsFindings support a positive relationship between goal intensity for a single strategy and achievement of goals related to that strategy. Findings also suggest that firms with high commitment to growth and cost strategies tend to achieve cost‐related performance at higher levels than firms with a lower commitment to same. Finally, the findings also suggest that firms pursuing a single or dominant strategy achieve lower levels of cost saving performance, as compared with firms pursuing a “balanced” approach that emphasizes two or three different strategies in roughly equal measure.Research limitations/implicationsThis study relies on very limited performance variables, mainly cost reduction. Additional variables that addressed growth and core competence would provide additional insight on the link between outsourcing and performance.Practical implicationsGoal intensity is positively related to higher performance on desired outsourcing outcomes. Firms demonstrated greater success in their ability to pursue multiple outsourcing strategies over firms pursuing a single strategy.Originality/valueThe link between strategy and outsourcing performance had not been empirically established.
Creating sustainable fresh food supply chains through waste reduction
Authors: Kaipia Riikka , Dukovska‐Popovska Iskra , Loikkanen Lauri 
Published: May 2013

PurposeThe aim of this empirical paper is to study information sharing in fresh food supply chains, with a specific goal of reducing waste and facilitating sustainable performance. The study focuses on material and information flow issues, specifically on sharing demand and shelf‐life data.Design/methodology/approachThis work has been designed as an exploratory case study in three fresh food supply chains, milk, fresh fish, and fresh poultry, in the Nordic countries. The cases are based on interviews and data from the databases of the companies involved. Each case focuses on analyzing information flow, particularly the current order patterns and forecasting and planning process, and material flow, focusing on the supply chain structure. In two cases significant changes have been made to forecasting processes and material flow, while the third case intends to identify the most beneficial uses of shared information to create a sustainable fresh food supply chain.FindingsThe performance of the perishable food chain can be improved by more efficient information sharing. The key to improved operations is how and for which purposes the shared data should be used. In addition, changes in the supply chain structure were needed to speed up the deliveries and ensure shelf availability. The cross‐case analysis revealed that improved performance was obtained with parallel changes in information sharing and usage and in material flow.Originality/valueFew studies approach the problem of waste and sustainability from an integrated supply chain perspective. This paper links data sharing with the sustainability performance of the supply chain as a whole.
Classifications and concepts: towards an elementary theory of knowledge interaction
Authors: Smiraglia Richard P. , van den Heuvel Charles 
Published: May 2013

PurposeThis paper seeks to outline the central role of concepts in the knowledge universe, and the intertwining roles of works, instantiations, and documents. In particular the authors are interested in ontological and epistemological aspects of concepts and in the question to which extent there is a need for natural languages to link concepts to create meaningful patterns.Design/methodology/approachThe authors describe the quest for the smallest elements of knowledge from a historical perspective. They focus on the metaphor of the universe of knowledge and its impact on classification and retrieval of concepts. They outline the major components of an elementary theory of knowledge interaction.FindingsThe paper outlines the major components of an elementary theory of knowledge interaction that is based on the structure of knowledge rather than on the content of documents, in which semantics becomes not a matter of synonymous concepts, but rather of coordinating knowledge structures. The evidence is derived from existing empirical research.Originality/valueThe paper shifts the bases for knowledge organization from a search for a universal order to an understanding of a universal structure within which many context‐dependent orders are possible.
A bibliometric study of taxonomic botany
Authors: Walton Christopher , Morris Anne 
Published: May 2013

PurposeThe aims of this paper are to: investigate the citation‐patterns of monograph books in taxonomic botany (looking mainly at publications and publishers, and the age of current literature); and make recommendations for collections management and reference services in libraries that hold botany materials.Design/methodology/approachIn total, 454 citations were collected at random from 47 botanical monographs published in 2009; a Bradford distribution of cited journals was produced; age‐distributions of citations were devised; and other bibliographical characteristics were tabulated.FindingsA small Bradfordian core of highly‐cited journals and important publishers of monograph books were identified; monographs are cited more often than journal articles; older materials are more important than in other sciences; monographs are used by botanists for current awareness purposes; coverage of botanical journals by citation indexes is poor.Research limitations/implicationsThe small size of the sample means that results were indicative. Further studies could: take larger samples; look at citations in journal articles, theses, conference proceeding; look at citations made over several years.Practical implicationsLibrarians should: note the core botanical journals identified here; continue to acquire botanical monographs and to retain older materials; display new botanical monographs prominently and include them in current awareness services.Originality/valueThe bibliometrics of taxonomic botany have previously been little studied; likewise citations from monographs. This paper fills some of the gaps. Some of the bibliometric methods of J. M. Cullars were applied to botanical literature.
Social undermining and well‐being: the role of communal orientation
Authors: Gail Hepburn C. , Enns Janelle R. 
Published: May 2013

PurposeThe purpose of this paper is to test whether communal orientation is a moderator of the relationship between the experience of social undermining in project groups and both group member well‐being and group‐directed citizenship behaviours.Design/methodology/approachA survey was carried out of 184 student nurses from a Canadian university working in 41 groups in the local community on projects designed to deliver care to specific populations. Student nurses worked in project groups for ten weeks. They completed two surveys: one approximately two weeks into group membership; and the other approximately six weeks later.FindingsAs predicted, and controlling for survey one well‐being, student nurses who experienced social undermining early in the life of their group reported poorer well‐being at the end of their group membership than their counterparts. Furthermore, communal orientation moderated this relationship, in that this relationship only existed for those individuals high in communal orientation. Counter to this paper's prediction, there was no relationship between the experience of undermining early in the life of their group and student nurses' reports of group‐directed citizenship behaviours later in the life of the group.Research limitations/implicationsAll study measures were self‐report. Future researchers should attempt to collect information from other sources.Originality/valueThis paper adds to the literature on workplace aggression by reinforcing how critical it is to consider not only the nature of the relationship between the victim and the perpetrator, but also how individual differences affect the way an aggressive act is perceived.
Bullying and risk‐perception as health hazards on oil rigs
Authors: Birkeland Nielsen Morten , Glasø Lars , Berge Matthiesen Stig , Eid Jarle , Einarsen Ståle 
Published: May 2013

PurposeThe purpose of this paper is to investigate the relative impact of workplace bullying and risk perception on the mental health among employees in safety critical organisations. The paper also aims to examine whether self‐esteem moderates the relationship between bullying and risk perception as stressors and mental health as an outcome variable.Design/methodology/approachEmploying a survey design, the variables were assessed in a cross‐sectional sample of 1,017 employees in the Norwegian offshore oil and gas industry.FindingsThe results show that workplace bullying is a stronger predictor of mental health problems than is risk perception. Self‐esteem had a buffering effect on the relationship between risk perception and mental health problems, whereas no protective effect of self‐esteem was found with regard to the association between bullying and mental health.Originality/valueThe findings have implications for how organisations may promote employee well‐being and health. It is suggested that organisations develop interventions that are aimed at reducing the occurrence of both.
Gender differences in personality predictors of counterproductive behavior
Authors: Gonzalez‐Mulé Erik , DeGeest David S. , Kiersch Christa E. , Mount Michael K. 
Published: May 2013

PurposeThe purpose of this study is to examine gender differences in personality predictors of a specific form of workplace aggression: counterproductive work behaviors directed at individuals (CWB‐I).Design/methodology/approachStudents (n=212) who were part‐time employees working at least 15 hours per week completed a measure of the five‐factor model (FFM) personality traits and two circumplex personality traits (Calmnesss and Pleasantness), as well as a measure of CWB‐I. Hierarchical regressions and tests of mean differences were used to examine hypotheses pertaining to gender differences in personality predictors of interpersonal aggression.FindingsResults generally supported the hypotheses as shown by the significant interactions between gender and personality traits in predicting CWB‐I. Agreeableness and Pleasantness significantly (negatively) predicted CWB‐I among males, but not females. Emotional Stability significantly (negatively) predicted CWB‐I among females, but not males.Research limitations/implicationsThe use of self‐report surveys may impact the results of this study. However, as this is the first study to explore the complex interactions between gender and personality in predicting workplace aggression, it is hoped that future research tests these relationships with alternate samples and methodologies.Practical implicationsThe results show that personality traits predict interpersonal workplace aggression differentially for males and females. Results also show that circumplex intersection traits are a useful supplement to the FFM traits in explaining interpersonal aggression in the workplace.Originality/valueTo the authors' knowledge, this is the first study to show that personality traits differentially predict interpersonal aggression for males and females; and to demonstrate the incremental validity of circumplex traits over FFM traits in predicting interpersonal aggression.
Virtual harassment: media characteristics' role in psychological health
Authors: Ford Dianne P. 
Published: May 2013

PurposeUsing the stressor‐strain model and media richness theory, this study seeks to investigate the relationship between receiving a harassing message via computer‐mediated communication and psychological health.Design/methodology/approachA sample of 492 individuals completed an online questionnaire. Three media characteristics are examined as potential moderators: media richness, anonymity of the harasser, and location where the victim received the harassing message.FindingsThe results suggest that virtual harassment is associated with diminished psychological health (both directly and mediated by fear of future harassment), and each media characteristic plays a role in understanding the level of fear of future harassment. Anonymity and location moderate the mediator's (fear) role in the stressor‐strain model.Research limitations/implicationsThis research addresses the need for explicit testing of the differentiating factors of various forms of workplace aggression as moderators. Specifically, media characteristics are relevant in the psychological experience of virtual harassment.Practical implicationsVirtual harassment appears to occur more frequently than face‐to‐face harassment, and often the two forms co‐occur. Implications for EAP counselors, computer usage and harassment policies are discussed.Originality/valueThis study is the first to examine how media richness, anonymity and location of harassing message impacts the individual outcomes of workplace non‐sexual virtual harassment. The results indicate that, while related to face‐to‐face harassment, virtual harassment appears to have more nuanced considerations for both practitioners and researchers.
Impact of Purchase Intentions on Full and Partial Bids in BDM Auctions: Willingness‐to‐pay for Organic and Local Blueberries
Authors: Shi Lijia , House Lisa A. , Gao Zhifeng 
Published: May 2013

AbstractWe conduct a series of Becker–DeGroot–Marschak (BDM) auctions to elicit consumers' willingness‐to‐pay (WTP) for organic and local blueberries. Participants' intentions to purchase the auction product were collected to determine how purchase intentions for the auction products affect their partial bids (WTP for an additional attribute) as well as full bids (WTP for the auction product). The results suggest, as expected, that full bids from participants with purchase intention for the auction product are significantly higher than those from participants without purchase intention. However, the partial bids, which are inferred from the full bids, for organic and local attributes are consistent across participants with different purchase intentions. Therefore, if the focus of a BDM auction is consumers' WTP for product attributes, purchase intentions may not be an important influence on the value.
Does the Aged Care Funding Instrument provide increased funding in residential care? Comparisons with the Residential Classification Scale
Authors: Chan Geoffrey ZP , Chin Collin KL , McKitrick Douglas J , Warne Roger W 
Published: May 2013

AimTo determine whether the Aged Care Funding Instrument (ACFI) provides more funding than the Residential Classification Scale (RCS) for residents in the Hellenic Residential Care Facility.MethodsAll residents within the care facility were assessed over a six 6‐month period using ACFI, RCS and Clifton Assessment Procedures for the Elderly (CAPE) scores. Differences in funding levels were calculated using ACFI and RCS instruments against a standardised CAPE score.ResultsCAPE dependency RCS funding per resident per day varied from $32.20 for grade A to $116.20 for grade E4 residents. CAPE ACFI funding varied from $20.20 for grade A to $127.50 for grade E4. There was no significant difference in mean overall funding between the two scales (ACFI $92.50 vs RCS $90.35, P = 0.76).ConclusionsThe ACFI does provide a small but not significant increase in funding to residents in residential care. It redirects funding to higher dependency residents.