bluuebunny/crossref_metadata_2025_split huggingface dataset:
Consumer preferences for banking technologies by age groups
Authors: Harris Michael , Cox K. Chris , Musgrove Carolyn Findley , Ernstberger Kathryn W 
Published: May 2016

Purpose
– The prevailing mindset is that younger people value and more readily adopt technology. The purpose of this paper is to determine if this is true with respect to banking practices.

Design/methodology/approach
– A survey was conducted to evaluate the importance of mobile, online, and physical-based banking across multiple age groups. Factor analysis and analysis of covariance were used to evaluate the responses.

Findings
– The results show that older consumers see more value in traditional, physical-based banking, all ages are equally interested in currently emerging technologies (online), and younger users are more interested in the newest technologies.

Research limitations/implications
– The stereotype of technology-adverse elderly may be too limiting. Age influences are not absolute barriers enacted by time, but are potentially learned behaviors.

Practical implications
– Practitioners interested in introducing new technologies to the elderly might consider making their innovations more compatible with existing technologies already in use.

Originality/value
– This study builds on the concepts of technology adoption and previous work on aging as it relates to adoption. However, it is shown that cognitive declines are not the only factor that can explain age-related differences in technology usage. Cohort differences in experience and resources may also be important. This is of value not only to the banks, but to all businesses that rely on consumer use of technology to maintain the business relationship.
Online corporate social responsibility (CSR) disclosure in the banking industry
Authors: Kiliç Merve 
Published: May 2016

Purpose
– The purpose of this paper is twofold: first, this study analyzes the extent to which banks report online their corporate social responsibility (CSR) practices; second, it determines the impact of size, ownership structure, multiple exchange listing, and the internationalization of banks on the level of their online CSR reporting.

Design/methodology/approach
– This study examines the Turkish banking industry’s online CSR communications by performing a content analysis of banks’ online reporting of their CSR practices in four sub-dimensions, namely, environment and energy, human resources, products and customers, and community involvement. A sample of 25 banks in Turkey was grouped according to the criteria of size, ownership structure (listed or unlisted on stock exchanges), multiple exchange listing (listing on home and foreign exchanges), and internationality (local or foreign). This study employs a nonparametric Kruskal-Wallis test to determine the significance of the differences among these groups.

Findings
– The results of the study demonstrate that the most disclosed dimension on the websites of the banks is products and customers. In particular, there is a lack of disclosure on items of environment and energy. Further, the findings of the research show that size, ownership structure, and multiple exchange listing are significant in explaining online CSR disclosure level.

Originality/value
– Several previous studies have focussed less on the CSR disclosure practices of companies in industries with little direct environmental impact, such as banking and finance. This study extends the previous studies of CSR reporting by gathering data from the banks’ websites rather than their annual reports. This study contributes to the literature by examining the online CSR disclosure practices of banks from an emerging market context and, specifically, that of Turkey.
From hope to dystopia
Authors: Pemunta Ngambouk Vitalis , Tabenyang Tabi Chama James 
Published: May 2016

Purpose
This paper aims to examine the dark flip side of the heightened dreams and wild expectations of development as a bright picture that accompanied the discovery of petroleum in politically unstable and donor-dependent Chad.

Design/methodology/approach
Data were elicited through local-level ethnography–participant observation, individual surveys and focus group discussion sessions with stakeholders on the impact of the Chad–Cameroon pipeline and petroleum development project.

Findings
While the “discourse of development” is about a better and new future, this new future, however, has a dark side: un/under-development, “backwardness”, corruption and patronage, leading to deeply entrenched poverty. Petroleum has become a discursive site where the competing discourses about development personified as the provision of material resources are played out.

Originality/value
The failure of petro-dollar-inspired development in Chad speaks to the mutually reinforcing nature of development decisions. Although firms need workers with specialized skills, workers will not acquire those skills in anticipation of employment opportunities. This disjuncture highlights the need for strategic complementarity in investment decision and coordination among economic agents. More than a decade later, the utopic dream of petro-dollar-inspired development as an aspiration is now characterized by a disconnect–environmental degradation, food insecurity, gendered and deeply entrenched poverty. This disjuncture demonstrates the need for a holistic impact assessment that involves different adaptive approaches and focus on a wide range of livelihood issues. Holistic evaluation on all programmes, plans, projects, policies and interventions will lead to the achievement of sustainable people-centred development that conserves the stewardship of nature.
Measuring supply chain knowledge management (SCKM) performance based on double/triple loop learning principle
Authors: Ramish Asher , Aslam Haris 
Published: May 2016

Purpose– The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM) performance.Design/methodology/approach– This is a conceptual study. State of performance measurement has been analyzed on the basis of a comprehensive review of literature in field of SCKM. Based on principles of double and triple loop learning, performance measures have been identified for measuring the success of KM practices in SCs.Findings– Principles of double and triple loop learning have been utilized to suggest KPI’s for SCKM performance, i.e. supply chain identity and knowledge supply chain stratum. The relevance and justification of these KPI’s is also discussed.Research limitations/implications– This study is limited to conceptualized measures for SCKM only. Further research is required to test the benefits of these performance measures based on industry applications.Practical implications– These proposed KPI’s will facilitate the development of the new processes through re-engineering, i.e. problem identification and then rectification. Further, these KPI’s will provide some essential insights as to how supply chains can develop their performance evaluation systems to become more effective and learning oriented.Originality/value– This study aims to not only identify the gaps present in the SCKM performance measurement literature but also aims to fill the knowledge gap by suggesting suitable performance metrics.
Achieving triple “P” bottom line through resonant leadership: an Indian perspective
Authors: Lenka Usha , Tiwari Binita 
Published: May 2016

Purpose
– The purpose of this paper is to review the extant literature on resonant leadership and develop a conceptual framework about the role played by resonant leaders of crisis-ridden firms in developing employees for achieving triple “P” bottom line.

Design/methodology/approach
– A systematic review of literature was conducted from 1994 to 2015 with key words leadership, resonant leadership, and triple “P” bottom line. Related research papers were searched from select databases of Elsevier, Emerald, Sage, Springer, Taylor and Francis, Wiley, and other library services of Proquest, Ebsco, and Scopus.

Findings
– Resonant leaders motivate their subordinates by being compassionate toward them, showing an overall positive mood, and through guidance for achieving sustainable triple “P” bottom line. India is a secular country that emphasizes on spiritual beliefs as well as on socio-cultural and religious values. Therefore, Indian managers generally adopt these values in their early socialization process by following traditional epics and religious scriptures. They spread positive emotions among their subordinates and raise their level of consciousness by exhibiting altruistic values. Therefore, altruism could be considered as an additional dimension of resonant leadership style of Indian managers for downsized firms. These leaders nurture surviving employees at the time of economic crisis to build a sustainable triple “P” bottom line.

Originality/value
– Altruism can be considered as a new dimension of resonant leadership style of Indian managers for downsized firms. These leaders provide a sense of psychological security to their employees by developing a value led organization with meaningful vision and an edge over their competitors.
Factors affecting performance of co-operatives in Malaysia
Authors: Hammad Ahmad Khan Hafizah , Yaacob Mahazril 'Aini , Abdullah Hussin , Abu Bakar Ah Siti Hajar 
Published: May 2016

Purpose
– The purpose of this paper is to investigate the factors affecting co-operatives performance by focussing on the roles of its intangible assets which are in the form of intellectual capital and members’ participation.

Design/methodology/approach
– Questionnaires have been distributed among co-operatives board of members of the 100 best co-operatives in Malaysia. This study used Pearson correlation and multiple regression analysis to examine the impact of intellectual capital and members’ participation on the co-operatives performance and determine the most influencing factors that affect the performance.

Findings
– Results showed that there is a positive relationship between structural capital, relational capital and members’ participation with the co-operatives performance while human capital has been found to have a negative relationship. This is further supported by the findings based on the multiple regression analysis whereby all the independent variables were found to be significant expect for structural capital. Based on the findings, this study proposed a model for co-operatives’ performance which is based on its intangible assets.

Practical implications
– Findings of this study would provide guidance for the co-operatives sector to improve its performance and indirectly help the government in realizing the nation economic goals.

Originality/value
– This study provided a better understanding on the performance of the co-operatives by focussing on the roles of its intangible assets. Apparently, there are very limited studies on intellectual capital which is based on co-operative framework and thereby this present study would fill in the gap. In addition, due to the objective of the co-operatives which differs from other types of organization, findings of this study might provide significant contribution on the study of intellectual capital.
The role of natural resources in the historic urban landscape approach
Authors: Caballero Gabriel Victor Aves 
Published: May 2016

Purpose– The purpose of this paper is to explore possible contributions of natural resources for the historic urban landscape (HUL) approach. It points to several possible avenues for collaborative research, which can expand the discourse on the topic of urban sustainability with different disciplines of heritage studies, natural resource management, urban planning and disaster risk reduction.Design/methodology/approach– There are already several UNESCO initiatives such as the Man and Biosphere Programme, World Heritage Forests Programme and the World Heritage Programme for Small Island Developing States, which the HUL approach can learn from to understand approaches that integrate natural resource management in urban planning methods. Different cases from the USA, Japan and Singapore applying landscape approaches have also been documented in this research.Findings– Several examples have been found in which natural resources are integrated to bigger strategies of urban planning. Japan has enacted the “Landscape Law” in 2004 to highlight the importance of preserving landscapes in improving the quality and viability of community life. The “Mauritius Strategy” created by small island developing states is another example. It holistically looks at policies to deal with environmental challenges while advocating economic growth and protecting cultural and natural heritage, among other concerns. The long tradition of creating greenways in the USA have also contributed in presenting heritage assets and providing environmental benefits. The High Line in New York City is a good example of this.Originality/value– In line with the HUL approach, the research points out possibilities of non-traditional collaborations in solving current urban challenges. Finding ways of linking natural resources to a bigger urban framework can inspire new solutions for the interlinked problems of urban growth, heritage management and nature conservation amidst climate change.
Participatory management of an urban world heritage site
Authors: Dormaels Mathieu 
Published: May 2016

Purpose
– Within the general context of the Historic Urban Landscape approach and the promotion of community involvement in heritage site management, the purpose of this paper is to describe and to understand the case of Old Québec in order to analyse the management tools put in place, so as not only to grasp the issues and challenges, but also to find out how these tools are perceived by the local actors directly involved.

Design/methodology/approach
– The conceptual approach of this study is twofold. On the one hand, the author has adopted a phenomenological perspective of heritage, where heritage is understood as a social construction. On the other hand, because the goal of this study is to understand an initiative produced by local actors, the author chose an empirical approach that fosters first a descriptive and then an interpretive analysis of a phenomenon with potentially complex dynamics. To do so, the author chose to conduct the research by carrying out a case study, by using three methods of data collection: non-participating observation, semi-structured interviews and document analysis.

Findings
– By analysing this case in its context, this research gives a better understanding of this community based initiative of participatory management in the world heritage site of the historic district of Old Québec. It demonstrate how these processes involves issues and challenges, even in a 20 years old inscribed site. It also highlights key elements for this type of initiative that, beyond this case, may be useful to be considered by site managers.

Research limitations/implications
– As with any case study, this research is highly dependent on the context, and that constitutes the main limitation. Consequently, the findings of this analysis can only be generalized as recommendations. Other case studies should be conducted to better understand the influence of context, and to bring out similarities between various initiatives.

Originality/value
– More than “best practices”, whose relevance may be questionable for their lack of consideration of the context, this paper aims to provide an example of participatory management and to indicate some key elements that seem to be useful for this kind of initiatives. It also raises important questions on the relevance of such management tools in context less experienced or without previous involvement of local communities. Finally, it proposes a conceptual framework and a methodological approach for the study of such cases.
Intellectual capital and organizational ambidexterity in Chinese and Irish professional service firms
Authors: Fu Na , Ma Qinhai , Bosak Janine , Flood Patrick 
Published: May 2016

Purpose– Organizational ambidexterity enables firm to simultaneously exploit existing resources and explore new resources. It is associated with high levels of organizational performance. The purpose of this paper is to identify key internal management resources which contribute to building organizational ambidexterity. In particular, this study examines the impact of intellectual capital, i.e. human, social, and organizational capital, on organizational ambidexterity which in turn influences firm performance.Design/methodology/approach– The research was conducted within the context of professional service firms due to the importance of intellectual capital and organizational ambidexterity. Data were collected from 112 Chinese (cross-sectional design) and 93 Irish accounting firms (time-lagged design).Findings– Results provide support for the linkage of intellectual capital to organizational ambidexterity and firm performance. Interestingly, findings are mixed regarding the impact of the three types of capital resources on organizational ambidexterity across both countries.Practical implications– This study finds that various components of intellectual capital facilitate organizational ambidexterity which in turn improves firm performance. Therefore the authors provide managers with evidential support for the salience of intellectual capital in enabling organizations to simultaneously engage in exploiting existing resources while also exploring new ideas and opportunities.Originality/value– This study is unique in that it highlights the importance of internal management resources in building up organization’s ambidexterity capability. The link between intellectual capital and organizational ambidexterity was established using a rigorous research design which has not been done before. It also emphasizes the role of people in leading to organizational effectiveness via developing organizational ambidexterity. Furthermore the evidence is gathered in two countries.
SEC enforcement actions getting up close and personal
Authors: Kaplan Matthew E. , Paley Alan H. , Tuttle Jonathan R. 
Published: May 2016

Purpose
To alert public company management and directors to several recent SEC enforcement actions involving executives and other senior personnel arising out of securities law violations.

Design/methodology/approach
Reviews a series of enforcement actions against four chief executive officers, four chief financial officers, an audit committee chair, and one outside auditor (BDO USA LLC) and five of its partners arising out of securities law violations by four different corporations (MusclePharm Corporation, Bankrate, Inc., KIT Digital, Inc. and General Employment Enterprises, Inc.). Each of the actions involved financial reporting and disclosure violations. Also highlights the need for directors and senior management to maintain a sharp focus on their company’s controls and disclosure practices.

Findings
The SEC’S actions may portend renewed determination by the agency to hold executives and directors, as well as outside professionals, accountable for securities fraud and disclosure violations committed by corporations.

Originality/value
Practical guidance from experienced securities lawyers.
SEC proposes sweeping new liquidity risk management rules for mutual funds and ETFs
Authors: Rosella Michael , Belitsky Bill , Marghella Alexandra 
Published: May 2016

Purpose
To discuss a September 22, 2015 Securities and Exchange Commission (“SEC”) proposal for a set of broad and sweeping rules mandating that open-end mutual funds and exchange-traded funds (“ETFs”) develop and implement formalized and written liquidity risk management programs (“LRMPs”).

Design/methodology/approach
Describes the purpose of an LRMP, the six “liquidity buckets,” the nine factors that must be considered in determining an instrument’s liquidity, the need to continuously monitor the liquidity of each position, the set of eight mandated factors used to assess a fund’s liquidity risk, the requirement for a fund to define a three-day liquid asset minimum, the role of the fund’s board of directors, a separate rule permitting “swing pricing” to adjust net asset value to take into account the costs of unexpected redemptions or cash infusions, disclosure requirements, and proposed compliance dates.

Findings
In proposing this new program, the SEC stated that its goal was to enhance effective liquidity risk management practices by funds and thereby reduce the risk that funds will be unable to meet redemptions under reasonably foreseeable stressed market conditions.

Originality/value
Expert guidance by experienced financial services lawyers.
Communicating to culture audiences
Authors: Le Huong , Jones Bridget , Williams Tandi , Dolnicar Sara 
Published: May 2016

Purpose
– The purpose of this paper is to provide novel insights into arts consumption behaviour and patterns of communication displayed by arts consumers using Peterson’s theoretical framework, and to identify differences in the use of communication channels across arts segments.

Design/methodology/approach
– The authors conducted an a priori market segmentation study, with two variables serving as segmentation criteria, namely, the frequency of and the variety of arts events attended. The authors tested for differences in communication patterns.

Findings
– Four segments were created: low-frequency univores, low-frequency multivores, high-frequency multivores and high-frequency omnivores. They differ in their communication patterns and online behaviours, including their online activities before and after attending arts events. Printed materials and e-mail newsletters were the most effective communication channel for raising awareness of all arts consumers.

Research limitations/implications
– Understanding these communication patterns can help arts marketers to increase the attendance of low-frequency segments and broaden the variety of arts events attended by the univore and multivore segments. The generalisability of the findings is limited as the survey was conducted among online Australian arts consumers only.

Originality/value
– The paper adds the dimension of arts consumption frequency to the taxonomy of omnivores and univores proposed by Peterson, which is based on the variety of consumed arts only. The paper contributes to communication and arts marketing literature by identifying key differences in communication patterns across segments of arts consumers and the most promising communication channels to engage them.