bluuebunny/crossref_metadata_2025_split huggingface dataset:
What do we know about consumer m-shopping behaviour?
Authors: Marriott Hannah R. , Williams Michael D. , Dwivedi Yogesh K. 
Published: April 2017

Purpose
The purpose of this paper is to provide a review of the mobile shopping (m-shopping) acceptance literature to bring international marketing and consumer research attention to m-shopping acceptance factors and limitations in current understandings to propose recommendations for further academic and retailing attention.

Design/methodology/approach
Keyword searches identified the consumer-focused literature across mobile commerce, m-shopping, mobile browsing and mobile purchasing, published in English language journals. A classification framework is created and a time frame is established to provide a more focused direction for research.

Findings
Despite the growing popularity of consumers adopting m-shopping activities and the increasing academic attention, consumer m-shopping utilisation remains low and research into its causes remains in its infancy. This paper has subsequently identified a variety of recommendations for further research, including further insights into perceived risk, user vs non-user behaviours, the multi-stage shopping process, incorporation of time considerations and theoretical development.

Originality/value
There has yet been a review of the m-shopping literature collaborating literary findings and limitations in the consumer m-shopping environment. Three major themes arise in this paper. First, there are a variety of factors affecting consumer willingness to accept m-shopping which are often incorporated in existing theory in a sporadic manner. Second, factors can create positive and/or negative consumer perceptions, requiring further insight. Finally, research limitations predominantly surround theoretical and methodological constraints, prompting for wider geographical and more longitudinal approaches to research.
The role of perceived brand personality in promotion effectiveness and brand equity development of professional sports teams
Authors: Giroux Marilyn , Pons Frank , Maltese Lionel 
Published: April 2017

Purpose
In the highly saturated sports industry where sport teams represent a complex offering loaded with intangible and tangible attributes, it is important to implement appropriate marketing strategies that will ultimately contribute to the development of strong brand equity. In this paper, the authors focused on the relationship between brand variables and marketing activities on the development of brand equity. More specifically, the purpose of this paper is to study the impact of brand personality on the evaluation of marketing promotional activities and the impact on the brand equity.

Design/methodology/approach
Respondents (2,400) were recruited through an online survey and data were analyzed using structural equation modeling.

Findings
The survey revealed that the congruence between the brand personality and the promotional activities has a positive impact on its evaluation and on brand equity. In addition, the results showed that consumers who consider the financial strength of the team as an important factor evaluate more positively the value of congruent and incongruent promotional activities.

Practical implications
Brand managers should maintain consistency between their brand personality and their promotional activities in order to maintain and increase their brand equity.

Originality/value
The results contribute to the literature by investigating the impact of brand personality on the evaluation of promotional activities. Also, it examines an important factor (financial consciousness) that could influence how fans react in front of an incongruent promotional activity. This research brings a better understanding of the impact of brand personality on marketing strategies and brand equity.
Critical operations capabilities for competitive manufacturing: a systematic review
Authors: Sansone Cinzia , Hilletofth Per , Eriksson David 
Published: April 2017

Purpose
The purpose of this paper is to investigate systematically the topic of operations capabilities within the operations strategy area. The output is a framework that will benefit researchers and firms to gain a more complete understanding of critical operations capabilities.

Design/methodology/approach
The research methodology is a systematic literature review. The aim of this study is to provide a snapshot of the diversity of studies being conducted in the field of operations capabilities, within the operations strategy area. In total, 157 papers were taken into consideration. Various operations capabilities were identified and synthesized in a conceptual framework.

Findings
The output of this paper is a conceptual framework of critical operations capabilities. Different operations capabilities and dimensions were identified in the literature. In total, seven dimensions were identified and included in the framework: cost, quality, delivery, flexibility, service, innovation, and environment.

Research limitations/implications
This research was conducted through a systematic literature review. The framework presented in this paper provides a summary of critical operations capabilities, and in addition theoretical support for managers and firms wishing to formulate an operations strategy.

Practical implications
In general, this research sets the basis for managers and practitioners concerning the formulation of successful operations strategies. In the long term, a deeper understanding and shared knowledge about competitive priorities and operations capabilities can positively influence the success of firms.

Originality/value
This paper extends the theory by providing researchers and managers with updated knowledge on operations capabilities.
Investigating community members’ purchase intention on Facebook fan page
Authors: Hsu Li-Chun 
Published: April 2017

PurposeCurrently, many firms have established brand fan pages on various social network sites. The purpose of this paper is to extend the conventional trust theory, which involves only perspective of trust.Design/methodology/approachThis study targeted community members who have purchased tourist packages from travel agencies and have joined the official brand fan pages of the agencies for at least one year. A total of 646 valid samples were collected.FindingsStructural equation modeling was employed to conduct path analyses, and the results show that the seven hypothetical paths proposed in this study are supported by the theoretical model, which exhibited desirable goodness-of-fit.Practical implicationsFinally, practical suggestions are offered for community managers.Originality/valueThis study was conducted by integrating the models of consumer-to-consumer and business-to-consumer interactions.
Machine learning-based anomaly detection via integration of manufacturing, inspection and after-sales service data
Authors: Ko Taehoon , Lee Je Hyuk , Cho Hyunchang , Cho Sungzoon , Lee Wounjoo , Lee Miji 
Published: April 2017

PurposeQuality management of products is an important part of manufacturing process. One way to manage and assure product quality is to use machine learning algorithms based on relationship among various process steps. The purpose of this paper is to integrate manufacturing, inspection and after-sales service data to make full use of machine learning algorithms for estimating the products’ quality in a supervised fashion. Proposed frameworks and methods are applied to actual data associated with heavy machinery engines.Design/methodology/approachBy following Lenzerini’s formula, manufacturing, inspection and after-sales service data from various sources are integrated. The after-sales service data are used to label each engine as normal or abnormal. In this study, one-class classification algorithms are used due to class imbalance problem. To address multi-dimensionality of time series data, the symbolic aggregate approximation algorithm is used for data segmentation. Then, binary genetic algorithm-based wrapper approach is applied to segmented data to find the optimal feature subset.FindingsBy employing machine learning-based anomaly detection models, an anomaly score for each engine is calculated. Experimental results show that the proposed method can detect defective engines with a high probability before they are shipped.Originality/valueThrough data integration, the actual customer-perceived quality from after-sales service is linked to data from manufacturing and inspection process. In terms of business application, data integration and machine learning-based anomaly detection can help manufacturers establish quality management policies that reflect the actual customer-perceived quality by predicting defective engines.
Customer pre-adoption choice behavior for M-PESA mobile financial services
Authors: Omigie Newman O. , Zo Hangjung , Rho Jae Jeung , Ciganek Andrew P. 
Published: April 2017

Purpose
The purpose of this paper is to extend the theory of consumption values by investigating the influence of aesthetic, conditional, convenience, monetary, epistemic, self-gratification, and social value on customer pre-adoption choice behavior to use mobile financial services.

Design/methodology/approach
Data were collected using an online survey questionnaire resulting in 524 total responses from registered users of M-PESA mobile financial services in Kenya, ultimately resulting in a usable sample of 384 responses. Partial least squares was used to evaluate the research model and associated hypotheses.

Findings
Aesthetic, conditional, convenience, monetary, epistemic, and self-gratification value are positive determinants of customer pre-adoption choice behavior to use M-PESA mobile financial services, but not social value.

Research limitations/implications
Survey participants were limited to customers of M-PESA mobile financial services in Kenya. The study findings present important implications for managers and academic researchers in the mobile financial services market.

Originality/value
This is one of the first empirical studies to investigate customer pre-adoption choice behavior to use M-PESA mobile financial services from the perspective of customer perceived value.
Examining ethnic disparities in provider and parent in-session participation engagement
Authors: Dickson Kelsey S. , Zeedyk Sasha M. , Martinez Jonathan , Haine-Schlagel Rachel 
Published: April 2017

Purpose
Well-documented ethnic disparities exist in the identification and provision of quality services among children receiving community-based mental health services. These disparities extend to parent treatment engagement, an important component of effective mental health services. Currently, little is known about differences in how providers support parents’ participation in treatment and the degree to which parents actively participate in it. The purpose of this paper is to examine potential differences in both provider and parent in-session participation behaviours.

Design/methodology/approach
Participants included 17 providers providing standard community-based mental health treatment for 18 parent-child dyads, with 44 per cent of the dyads self-identifying as Hispanic/Latino. In-session participation was measured with the parent participation engagement in child psychotherapy and therapist alliance, collaboration, and empowerment strategies observational coding systems.

Findings
Overall, results indicate significantly lower levels of parent participation behaviours among Hispanic/Latino families compared to their Non-Hispanic/Non-Latino counterparts. No significant differences were seen in providers’ in-session behaviours to support parent participation across Hispanic/Latino and Non-Hispanic/Non-Latino families.

Research limitations/implications
These findings contribute to the literature on ethnic differences in parent treatment engagement by utilising measures of in-session provider and parent behaviours and suggest that further investigation is warranted to documenting and understanding ethnic disparities in parents’ participation in community-based child mental health treatment.

Originality/value
This paper contributes to the evaluation of differences in parent treatment engagement through demonstrating the utility of an in-session observational coding system as a measure of treatment engagement.
The Balancing Act
Authors: Park Vicki , St John Elise , Datnow Amanda , Choi Bailey 
Published: April 2017

PurposeThe purpose of this paper is to examine how data are used in classroom placement routines. The authors explore educators’ assumptions about the purposes of the classroom placement routine, detailing the ostensive (i.e. structure and template) and performative aspects of the routine itself, and the implications of data use for equity and leadership practices.Design/methodology/approachUsing a multi-site case study involving in-depth interviews of teacher and school leaders and observations of meetings, the authors examined the role that data played in classroom placement routines in three elementary schools in the USA.FindingsFindings show that educators across schools collected similar types of multi-dimensional data; however, analysis and decision-making processes varied based on their assumptions and goals. Assessing student needs holistically and balancing students across classes based on academic diversity, behavioral or socio-emotional needs, gender and teacher workload were consistent patterns. There was a distinct difference between collecting data and actually using it as a basis of decision making.Research limitations/implicationsThese findings highlight the importance of using in-depth observations to understand data use in schools. Educators’ assumptions and philosophies about classroom placement contributed to the pattern of discussion and decisions made throughout the routines. Delving deeper into how data are used in specific routines and organizational contexts can illuminate how data use is socially constructed and enacted for equity.Practical implicationsEducators who guide school routines have the power to maintain taken-for-granted assumptions about students, or to create counter-narratives.Originality/valueThis study provides insights into classroom and student placement processes by emphasizing the social and interactional dimensions of data use as they unfold in practice. It also extends empirical knowledge about the purposes, dimensions, and uses of data-driven decision making models.
Advancing equity in accountability and organizational cultures of data use
Authors: Gannon-Slater Nora , La Londe Priya G. , Crenshaw Hope L. , Evans Margaret E. , Greene Jennifer C. , Schwandt Thomas A. 
Published: April 2017

PurposeData use cultures in schools determine data use practices. Such cultures can be muted by powerful macro accountability and organizational learning cultures. Further, strong equity-oriented data use cultures are challenging to establish. The purpose of this paper is to engage these cultural tensions.Design/methodology/approachThe data discourse and decisions of four grade-level teams in two elementary schools in one district were studied through observation of 62 grade-level meetings over the course of a year. The observations focused on “data talk,” defined as the structure and content of team conversations about interim student performance data.FindingsDistinct macro cultures of accountability and organizational learning existed in the two schools. The teams’ own data use cultures partly explained the absence of a focus on equity, and none of the teams used student performance data to make instructional decisions in support of the district’s equity aims. Leadership missed opportunities to cultivate an equity-focused data use culture.Practical implicationsSchool leaders who advocate that equity importantly guides data use routines, and can anticipate how cultures of accountability or organizational learning “show up” in data use conversations, will be better prepared to redirect teachers’ interpretations of data and clarify expectations of equity reform initiatives.Originality/valueThis study is novel in its concept of “data talk,” which provided a holistic but nuanced account of data use practices in grade-level meetings.
Strategy for privacy assurance in offshoring arrangements
Authors: Sharma Chitra , Kaushik Anjali 
Published: April 2017

Purpose
Offshoring is a common practice to operationalize global business strategies. Data protection and privacy assurance are major concerns in such international arrangements. This paper aims to examine the strategy adopted to ensure privacy assurance in offshoring arrangements.

Design/methodology/approach
This is a literature review to understand privacy assurance strategies adopted in offshoring arrangements and an exploratory case study of captive offshoring arrangement with onshore location in Canada and offshoring locations in India and Philippines. A comparative analysis of the privacy laws and privacy principles of Canada, Philippines and India has been done.

Findings
It was found that at the time of migration of process or work to the offshore location, organizations follow a conformist privacy strategy; however, once in business as usual mode, they follow entrepreneur privacy strategy. Privacy impact assessment (PIA) was found to be an important element in resolving the “administrative problem” of an offshoring organization’s privacy assurance strategy.

Research limitations/implications
The core privacy principles are outlined in the PIA templates; however, the current templates are designed to meet the conformist strategy and may need to be revised to include the cultural aspects, training, audit and information security requirements to plan and deliver on the entrepreneur strategy.

Practical implications
Offshoring organizations can benefit by planning for entrepreneur privacy assurance strategy at the inception stage. Enhancements to PIA templates to facilitate the same have been suggested.

Originality/value
Privacy assurance strategy followed by organizations while offshoring has been examined. This paper suggests extending the PIA process so that it covers privacy assurance requirements in offshoring arrangements. The learnings can be used in managing privacy assurance requirements in similar multi-country offshore arrangements.
Frugal doesn’t mean ordinary: a religious perspective
Authors: Yeniaras Volkan , Akarsu Tugra Nazli 
Published: April 2017

Purpose
Exchange is often identified as the primary role of marketing. Consumer behaviour literature, therefore, focuses on uncovering the characteristics of decision-making styles of individuals that embrace consuming. However, recent global economic crises have led consumers to become increasingly frugal. Approaching frugality from the religious perspective, this paper aims to identify the deep-level diversities of frugal consumers in their quality consciousness tendencies, rather than simply equating both frugality and religiosity to non-consumption.

Design/methodology/approach
In this paper, a counterintuitive model has been offered that includes the positive moderating effect of religiosity on the relationship between frugality and quality consciousness. Using structural equation modelling, this paper tests the proposed model using a unique sample of 413 adults.

Findings
This paper extends the knowledge in the consumer behaviour literature by providing empirical evidence that religiosity positively moderates the relationship of frugality to quality consciousness. Further scrutiny showed that at high levels of religiosity, frugality positively affects quality consciousness.

Originality/value
This paper offers new avenues of research by highlighting the importance of not equating frugality and religiosity to low levels of consumption and abstinence from consuming. The dynamic nature of the growing Islamic economy requires both the scholars and practitioners to comprehend the consumers’ consumption preferences in markets where religious beliefs and frugality are well embedded into the culture. The paper sheds light on the literature pertinent to the examination of the relationship between frugality and religiosity by suggesting that the highly religious Muslim consumers’ frugality translates into quality consciousness.
Why I chose to leave mainstream psychiatric services: a peer supporter’s personal perspective
Authors: Irwin Sue 
Published: April 2017

Purpose
The purpose of this paper is to share the experiences and reflections of a paid peer support worker (PSW) working on an acute ward within mainstream psychiatric services.

Design/methodology/approach
A PSW’s reflective and narrative account of working in an acute ward setting over a 12-month period.

Findings
Working as a paid PSW within mainstream services can create personal moral conflicts and challenges which can sometimes compromise individual authenticity and integrity.

Originality/value
This paper is written from a personal perspective and as such is highly original.
Towards direct metal laser fabrication of Cu-based shape memory alloys
Authors: Reyes Donoso Gonzalo , Walczak Magdalena , Ramos Moore Esteban , Ramos-Grez Jorge Andres 
Published: April 2017

Purpose
The purpose of this paper is to explore the possibility of producing Cu-based shape memory alloys (SMA) by means of direct metal laser fabrication (DMLF).

Design/methodology/approach
The fabrication approach consists of the combination of laser melting of a metallic powder with heating treatment in a controlled inert atmosphere. Three prospective Cu-Al-Ni alloy compositions were tested, and the effects of laser power, as well as laser exposure time, were verified.

Findings
All the processed materials were found to attain microstructures and phase change transformation temperatures typical of this type of SMA.

Practical implications
Further development of this technique will allow for fabrication of large elements with considerable shape memory effect, which are currently not viable due to high cost of nitinol.

Originality/value
This work showed a proof of concept toward the development of DMLF-based additive manufacturing of near net shape components of Cu-based SMAs from elemental powders.
Process control testing for fused filament fabrication
Authors: Akande Stephen Oluwashola , Dalgarno Kenny , Munguia Javier 
Published: April 2017

Purpose
The purpose of this research is to determine what tests can be most useful in quality assurance and control when using fused filament fabrication (FFF) 3D printing machines. The quality of the bond between layers is critical for the structural integrity of the fused filament fabricated parts.

Design/methodology/approach
Therefore, to determine the influence of process parameters on the quality of parts’ tensile, flexural, notched and un-notched impact, test specimens were fabricated in polylactic acid (PLA) using FFF with different layer thicknesses, fill densities, orientation and print speeds. The mechanical properties were then assessed along with the accuracy and mass of the samples.

Findings
It is concluded that a notched impact test gives a measure of interlayer bond strength which can be used across build styles to track machine performance, and that this, together with the mass and dimensions of the impact-test specimens, offers an appropriate set of tests capable of tracking the mechanical properties of parts produced using the FFF technique.

Originality/value
Therefore, this research finding will be of value in benchmarking FFF machines for quality parts fabrications.