bluuebunny/crossref_metadata_2025_split huggingface dataset:
Mood regulation, customer participation, and customer value creation in hospitality services
Authors: Taheri Babak , Coelho Filipe J. , Sousa Carlos M.P. , Evanschitzky Heiner 
Published: October 2017

Purpose
Customers play a key role in value creation. Not surprisingly, research has investigated customers’ motivations to engage in the creation of value. Thus, this study aims to assess the link between mood-regulatory processes and customer participation in value creation.

Design/methodology/approach
This study develops a model that relates mood-regulatory processes to customer participation and customer value creation, and tests it with a sample of 419 hotel customers, using partial least squares estimation.

Findings
It is found that mood clarity relates directly with customer relational value; mood monitoring relates directly with customer participation as well as directly and indirectly with customer economic and relational value; and mood repair relates directly with customer participation and customer economic value, as well as indirectly with customer economic and relational value.

Research limitations/implications
This is a cross-sectional study limited only to hotels in Iran. This is the first study to evaluate the relationship between mood regulation with customer participation and value creation. Hospitality service organizations interested in promoting customer participation may consider mood as a segmentation criterion.

Originality/value
Value creation theory was applied to identify the relationship among customer mood regulation, participation, economic value and relational value, as it is first attempted in the hospitality studies.
Opportunities and challenges of value co-creation
Authors: Ma Shuang , Gu Huimin , Wang Yonggui , Hampson Daniel P. 
Published: October 2017

PurposeThe purpose of this paper is to identify the double-edged sword of customer involvement (perceived relationship quality and coordination cost) in new service development in the hotel industry, and to explore when customers should be involved from the service provider’s view.Design/methodology/approachA total of 252 valid questionnaires were collected from hotel managers, and ordinary least squares regression analysis was conducted to test the hypotheses.FindingsResults not only show that customer involvement causes higher coordination cost but also show no direct positive effect on perceived relationship quality. Furthermore, this study finds that service climate reduces the negative effect of customer involvement and enhances its positive effect. By contrast, customer complexity intensifies the negative effect of customer involvement.Originality/valueThis study empirically examines the double-edged sword of customer involvement and tests the boundary conditions associated with hotel back and front office factors (service climate versus customer complexity).
Satisfaction of war survivors and their families who received outpatient services with complementary medical insurance
Authors: Maftoon Farzaneh , Mousavi Batool , Soroush Mohammadreza , Rahimpoor Davood , Aeenparast Afsoon 
Published: October 2017

Purpose
Access to comprehensive, quality health care services is important for the achievement of health equity and for increasing the quality of a healthy life for everyone. Insurance coverage increases the accessibility of services and is an important factor in health services utilization. Assessing patient satisfaction will be helpful in detecting quality gap and bottlenecks of service providing processes. The purpose of this paper is to to assess the satisfaction of complementary insurance schema of Iran Veterans and Martyrs Affair Foundation (VMAF) for receiving outpatient visits.

Design/methodology/approach
This was a cross-sectional study. The study population was veterans and their families and as well as Martyrs’ families. In this survey, 1,823 cases were selected using the random sampling method. Data were gathered by a questionnaire. The questionnaire validity and reliability was tested. The questionnaires were completed based on telephone interviewing. The questionnaires were completed for the last family use of complementary insurance for receiving medical services. The SPSS statistical software was used for data analysis.

Findings
A total of 1,823 cases used their complementary insurance that were studied. About 32.9 percent of studied cases were Martyrs’ families and the others were veterans and their family members. The satisfaction level was assessed from different dimensions: respondents were highly satisfied from outpatient visits. The satisfaction of process of receiving visit payment was the lowest. The factors associated with the risk of dissatisfaction are tested by using logistic regression. Analysis indicated that living in rural areas and being a martyr family increase the risk of dissatisfaction from the distance to an outpatient center.

Originality/value
Satisfaction is a multi-dimensional factor that reveals different aspects of services. It is possible that the satisfaction level in different dimensions of care was not the same. This study indicated that complementary health care insurance provided by the VMAF is good from care receivers’ perspective. But some consideration is necessary for improving that access of under-coverage population in remote districts and rural areas and process of receiving visit payment.
Challenged assumptions and invisible effects: an explorative case study of a health education intervention addressing immigrants
Authors: Wimmelmann Camilla Lawaetz , Vitus Kathrine , Jervelund Signe Smith 
Published: October 2017

Purpose
The purpose of this paper is to examine any unanticipated effects of an educational intervention among newly arrived adult immigrants attending a language school in Denmark.

Design/methodology/approach
A qualitative case study was conducted including interviews with nine informants, observations of two complete intervention courses and an analysis of the official intervention documents.

Findings
This case study exemplifies how the basic normative assumptions behind an immigrant-oriented intervention and the intrinsic power relations therein may be challenged and negotiated by the participants. In particular, the assumed (power) relations inherent in immigrant-oriented educational health interventions, in which immigrants are in a novice position, are challenged, as the immigrants are experienced adults (and parents) in regard to healthcare. The paper proposes that such unexpected conditions for the implementation – different from the assumed conditions – not only challenge the implementation of the intervention but also potentially produce unanticipated yet valuable effects.

Research limitations/implications
Newly arrived immigrants represent a hugely diverse and heterogeneous group of people with differing values and belief systems regarding health and healthcare. A more detailed study is necessary to fully understand their health seeking behaviours in the Danish context.

Originality/value
Offering newly arrived immigrants a course on health and the healthcare system as part of the mandatory language courses is a new and underexplored means of providing and improving newly arrived immigrants knowledge and use of the Danish healthcare system.
Campus sexual assault: examination of policy and research
Authors: Patel Unnati , Roesch Ronald 
Published: October 2017

Purpose
Campus sexual assault has received a great deal of media attention in recent years, with much focus being placed on the factors unique to universities that enable these crimes to occur. The purpose of this paper is to discuss the circumstances under which these crimes take place and examine the policies of institutions across the USA and Canada to determine whether legislation from various governmental levels impacts the prevalence and incidence rates of sexual assault.

Design/methodology/approach
A review of the literature on sexual assault is conducted to gain an understanding of the contributory factors in campus sexual assault, and fields outside of psychology are included in the search to capture phenomena outside the perpetrator-victim dyad.

Findings
The findings suggest that unique variables exist in campus culture including prevention and intervention strategies put in place by governments and individual universities. Some of these policies are aimed at providing victim services, while others engage faculty, staff, and students in taking action from a bystander standpoint.

Originality/value
This paper also investigates the impacts that mandatory policies would have across North America, and suggests future policy initiatives to reduce the deleterious effects of sexual assault for students and universities alike.
Manufacturer–distributor relationships: role of relationship-specific investment and dependence types
Authors: Vázquez-Casielles Rodolfo , Iglesias Victor , Varela-Neira Concepción 
Published: October 2017

Purpose
This paper aims to investigate the extent to which relation-specific investments undertaken by the distributor favor the presence of various governance structures (formal contract and relational governance). Furthermore, it examines whether dependence moderates the effect of relationship-specific investments on these governance structures.

Design/methodology/approach
Survey data were gathered from 224 wholesalers from the food and beverage industry. Hypotheses were tested through regression analysis.

Findings
This study illustrates that property-based relationship-specific investments have a greater positive impact on the use of formal contracts than knowledge-based relationship-specific investments. Furthermore, knowledge-based relationship-specific investments have a greater positive impact on relational governance than property-based relationship-specific investments. The results also suggest that it is necessary to consider the moderating effect of cost-based dependence and benefit-based dependence. Finally, mixed governance structures (e.g. formal contracts combined with relational governance) have a positive impact on satisfaction and intention to maintain and extend the relationship.

Practical implications
The findings allow manufacturers to concentrate their efforts on mixed governance structures facilitating relationship-specific investments and benefit-based dependence from distributors to develop a competitive advantage.

Originality/value
Several investigations have obtained a relationship between investments in specific assets, governance structures and performance. Nevertheless, they have not identified different types of investments in specific assets. This study proposes that there are two types of relationship-specific investments: based on property and based on knowledge. Additionally, a two-dimensional model of dependence (cost-based and benefit-based) allows capturing the different theoretical spheres of this concept.
A comprehensive digital environment for visually impaired students: user’s perspectives
Authors: Bhardwaj Raj Kumar , Kumar Sanjay 
Published: October 2017

Purpose
The purpose of this paper is to understand the perception of visually impaired undergraduate students about the digital environment in their institutions and develop an online information system suiting their requirements.

Design/methodology/approach
A survey was conducted on undergraduate students enrolled in ten colleges of the University of Delhi. A total of 95 visually impaired students were interviewed individually. Data collected from the respondents were analyzed and interpreted using simple percentage method and is presented in the form of figures.

Findings
The study found that maximum (35.8 percent) respondents access online electronic resources daily. Major constraints faced by them are as follows: inaccessibility of the college notice board, lack of accessibility to existing facilities and resources, lack of assistive technology facilities and unavailability of readers and writers. In total, 51.6 percent respondents indicated that it is cumbersome to access the college website because they are not designed according to the accessibility standards developed for visually impaired students. The respondents also revealed that they are not very familiar with useful devices like Vachak (Hindi Reading Device), SARA CE, Lex (Scanner for Hindi Script). The major reason cited by them is the lack of training and non-availability of trained staff.

Research limitations/implications
DigitVaran contains course contents of the University of Delhi. Course contents of other Universities are not included. However, it is expected that contents related to the syllabi of other universities would be added in future.

Practical implications
The study will help visually impaired students to get the desired course contents conveniently. In addition, librarians of other universities can utilize the findings of the study to develop a comprehensive digital environment for visually impaired students. The study can be helpful in the assessment of digital infrastructure and services to visually impaired students by National Assessment and Accreditation Council and other funding agencies.

Originality/value
The study developed an information system DigitVaran to assist visually impaired undergraduate students in India. The system will help them to access the study materials and make aware of various extracurricular activities of the institutions.
Medical student and psychiatrist perceptions towards a psychiatric career
Authors: Flamini Thomas , Matthews Natasha R. , Castle George S. , Jones-Williams Elliot M. 
Published: October 2017

Purpose
The purpose of this paper is to investigate perceptions towards a career in psychiatry among medical students and psychiatrists and identify how recruitment into the specialty may be improved.

Design/methodology/approach
This study locally compares medical student and psychiatric doctor responses to a structured online survey and structured interviews with key managerial figures in the Humber NHS Foundation Trust.

Findings
Comparison across two main areas (pre-decision exposure to psychiatry and reasons for considering a psychiatric career) found that both students and doctors were influenced to make a choice about a career in psychiatry during medical school. Medical students found compatibility with family life to be more important when considering psychiatry, whereas doctors cited content-based reasons as significant pull factors. Stigma and fear of being harmed deterred some students from choosing a career in psychiatry. Structured interview responses reiterated the importance of pre-medical school and undergraduate mentorship in bolstering future recruitment to psychiatry.

Practical implications
Medical students perceive certain career issues differently to their postgraduate counterparts. Widening the content-based appeal of psychiatry and optimising the medical school experience of the specialty via varied and high-quality placements may be a key step towards tackling the national shortfall in qualified psychiatrists.

Originality/value
This is the first published study comparing medical student and psychiatric doctor perceptions of a career in psychiatry.
From transnational to Chinese national?
Authors: Cheung Siu Keung 
Published: October 2017

Purpose
This paper aims to challenge the longstanding cosmopolitan interpretation of Hong Kong, particularly why this global city fails to absorb China equally through its great inclusiveness and flexibility as before. On the contrary, rising tensions, conflicts and resistance could be founded between Hong Kong and China these days.

Design/methodology/approach
By using Hong Kong cinema as an analytical lens, this paper seeks to throw light on the cinematic landscape of post-1997 Hong Kong and, by implications, the overall destiny of postcolonial Hong Kong under Chinese rule.

Findings
The postcolonial Hong Kong, although lacking a symmetric status and equal weight, remains an active player with Chinese hegemony that appeals to the newfound market power to consolidate their systemic control on the city. By acting upon itself with the subjectivity and reflexivity from itself, postcolonial Hong Kong takes many actions to do justice that criticizes the political and ideological correctness and challenges the contemporary national authority from one-party rule.

Originality/value
This paper demonstrates a new in-betweenness in the relation to the making of postcolonial Hong Kong. This paper advances insights into a postcolonial reinvention of the politics of disappearance that remains underexplored.
Full‐waveform inversion with multisource frequency selection of marine streamer data
Authors: Huang Yunsong , Schuster Gerard T. 
Published: October 2017

ABSTRACTThe theory and practice of multisource full‐waveform inversion of marine supergathers are described with a frequency‐selection strategy. The key enabling property of frequency selection is that it eliminates the crosstalk among sources, thus overcoming the aperture mismatch of marine multisource inversion. Tests on multisource full‐waveform inversion of synthetic marine data and also the Gulf of Mexico data show speedups of 4 × and 8 × , respectively, compared with conventional full‐waveform inversion.
Illuminating prey selection in an insectivorous bat community exposed to artificial light at night
Authors: Cravens Zachary M. , Brown Veronica A. , Divoll Timothy J. , Boyles Justin G. 
Published: October 2017

Abstract

Light pollution has been increasing around the globe and threatens to disturb natural rhythms of wildlife species. Artificial light impacts the behaviour of insectivorous bats in numerous ways, including foraging behaviour, which may in turn lead to altered prey selection.

In a manipulative field experiment, we collected faecal samples from six species of insectivorous bats in naturally dark and artificially lit conditions, and identified prey items using molecular methods to investigate effects of light pollution on prey selection.

Proportional differences in identified prey were not consistent and appeared to be species specific. Red bats, little brown bats and grey bats exhibited expected increases in moths at lit sites. Beetle‐specialist big brown bats had a sizeable increase in beetle consumption around lights, while tri‐coloured bats and evening bats showed little change in moth consumption between experimental conditions. Dietary overlap was high between experimental conditions within each species, and dietary breadth only changed significantly between experimental conditions in one species, the little brown bat.

Policy implications. Our results, building on others, demonstrate that bat–insect interactions may be more nuanced than the common assertion that moth consumption increases around lights. They highlight the need for a greater mechanistic understanding of bat–light interactions to predict which species will be most affected by light pollution. Given differences in bat and insect communities, we advocate biologists, land stewards and civil planners work collaboratively to determine lighting solutions that minimize changes in foraging behaviour of species in the local bat community. Such efforts may allow stakeholders to more effectively craft management strategies to minimize unnatural shifts in prey selection caused by artificial lights.
Ability of phages to infect Acinetobacter calcoaceticus‐Acinetobacter baumannii complex species through acquisition of different pectate lyase depolymerase domains
Authors: Oliveira Hugo , Costa Ana R. , Konstantinides Nico , Ferreira Alice , Akturk Ergun , Sillankorva Sanna , Nemec Alexandr , Shneider Mikhail , Dötsch Andreas , Azeredo Joana 
Published: October 2017

SummaryBacteriophages are ubiquitous in nature and represent a vast repository of genetic diversity, which is driven by the endless coevolution cycle with a diversified group of bacterial hosts. Studying phage‐host interactions is important to gain novel insights into their dynamic adaptation. In this study, we isolated 12 phages infecting species of the Acinetobacter baumannii‐Acinetobacter calcoaceticus complex which exhibited a narrow host range and similar morphological features (podoviruses with short tails of 9–12 nm and isometric heads of 50–60 nm). Notably, the alignment of the newly sequenced phage genomes (40–41 kb of DNA length) and all Acinetobacter podoviruses deposited in Genbank has shown high synteny, regardless of the date and source of isolation that spans from America to Europe and Asia. Interestingly, the C‐terminal pectate lyase domain of these phage tail fibres is often the only difference found among these viral genomes, demonstrating a very specific genomic variation during the course of their evolution. We proved that the pectate lyase domain is responsible for phage depolymerase activity and binding to specific Acinetobacter bacterial capsules. We discuss how this mechanism of phage‐host co‐evolution impacts the tail specificity apparatus of Acinetobacter podoviruses.
Large‐scale cultivation of the bumblebee gut microbiota reveals an underestimated bacterial species diversity capable of pathogen inhibition
Authors: Praet Jessy , Parmentier Anneleen , Schmid‐Hempel Regula , Meeus Ivan , Smagghe Guy , Vandamme Peter 
Published: October 2017

SummaryA total of 1940 isolates from gut samples of 60 bumblebees representing Bombus pascuorum, Bombus terrestris, Bombus lucorum and Bombus lapidarius was collected and identified through state‐of the‐art taxonomic methods. The bacterial species diversity in these Bombus species exceeded that suggested by phylotype analysis through 16S rRNA amplicon sequencing, and revealed that B. pascuorum and B. terrestris had a unique microbiota composition, each. Representatives of most phylotypes reported earlier and detected in the present study were effectively isolated, and included several novel bacterial taxa and species reported for the first time in the bumblebee gut. Isolates were screened in pectin degradation assays and growth inhibition assays against the honeybee pathogens Paenibacillus larvae, Melissococcus plutonius and Ascosphaera apis and the bumblebee parasite Crithidia bombi. While inhibitory activity against each of these pathogens was observed, only one single culture was able to degrade pectin and polygalacturonic acid in vitro. The availability of accurately identified microbial isolates will facilitate future evaluation of the functional potential of the bumblebee gut microbiota.
Study of Fourier transform near infrared (FT‐NIR) spectra of ghee (anhydrous milk fat)
Authors: Antony Bency , Sharma Saurabh , Mehta Bhavbhuti M , Ratnam Kondappan , Aparnathi Kishorkumar D 
Published: October 2017

Ghee is chemically highly complex in nature. The authentication and characterisation of edible fats and oils by routine chemical methods are highly laborious and time‐consuming. Fourier transform near infrared (FT‐NIR) spectroscopy has emerged as the predominant analytical tool in the study of edible fats/oils. In order to assign absorption bands in the infrared (IR) spectrum, spectra of cow and buffalo ghee samples were acquired in the NIR region (10 000–4000 cm−1). In the FT‐NIR spectrum, a total of nine peaks were obtained for cow and buffalo ghee, with almost equal intensity of absorption. The intensity of absorbance was higher for cow ghee compared to buffalo ghee.