bluuebunny/crossref_metadata_2025_split huggingface dataset:
Waiting time at a fast-track diagnostic clinic
Authors: Basta Y. L. , Tytgat K. M.A.J. , Klinkenbijl J. H.G. , Fockens P. , Smets E. M.A. 
Published: June 2016

Purpose
– Guidelines stating maximum waiting times fail to take cancer patients’ expectations into account. Therefore, the purpose of this paper is to assess patients’ expectations and experiences with their waiting time at a fast-track clinic.

Design/methodology/approach
– Patients were selected using a purposeful sampling strategy and were interviewed four times: before the visit; one day after; two weeks after the visit; and one week after starting treatment. Interviews were audiotaped and independently coded by two researchers.

Findings
– All patients (n=9) preferred a short waiting time before the first visit; they feared that their disease would spread and believed that cancer warrants priority treatment. Six patients experienced the waiting time as short, one had no expectations and two felt they waited longer than expected; three patients changed this evaluation during the study. Six patients received treatment – four preferred to wait before treatment and two wanted to start treatment immediately. Reasons to wait included putting one’s affairs in order, or needing to adjust to the diagnosis.

Practical implications
– Cancer patients prefer a short waiting time before the first visit but have different expectations and needs regarding waiting time before treatment. Ideally, their expectations are managed by their treating physician to match waiting time reality.

Originality/value
– This is the first study to assess cancer patients’ waiting time experiences and how these experiences change over time. This study paves the way for establishing a framework to better assess patient satisfaction with oncology care waiting time. An important aspect, is managing patients’ expectations.
Has Lean improved organizational decision making?
Authors: Simons Pascale , Benders Jos , Bergs Jochen , Marneffe Wim , Vandijck Dominique 
Published: June 2016

Purpose– Sustainable improvement is likely to be hampered by ambiguous objectives and uncertain cause-effect relations in care processes (the organization’s decision-making context). Lean management can improve implementation results because it decreases ambiguity and uncertainties. But does it succeed? Many quality improvement (QI) initiatives are appropriate improvement strategies in organizational contexts characterized by low ambiguity and uncertainty. However, most care settings do not fit this context. The purpose of this paper is to investigate whether a Lean-inspired change program changed the organization’s decision-making context, making it more amenable for QI initiatives.Design/methodology/approach– In 2014, 12 professionals from a Dutch radiotherapy institute were interviewed regarding their perceptions of a Lean program in their organization and the perceived ambiguous objectives and uncertain cause-effect relations in their clinical processes. A survey (25 questions), addressing the same concepts, was conducted among the interviewees in 2011 and 2014. The structured interviews were analyzed using a deductive approach. Quantitative data were analyzed using appropriate statistics.Findings– Interviewees experienced improved shared visions and the number of uncertain cause-effect relations decreased. Overall, more positive (99) than negative Lean effects (18) were expressed. The surveys revealed enhanced process predictability and standardization, and improved shared visions.Practical implications– Lean implementation has shown to lead to greater transparency and increased shared visions.Originality/value– Lean management decreased ambiguous objectives and reduced uncertainties in clinical process cause-effect relations. Therefore, decision making benefitted from Lean increasing QI’s sustainability.
An improvement model to optimise hospital interdisciplinary learning
Authors: McNamara Deborah A. , Rafferty Paul , Fitzpatrick Fidelma 
Published: June 2016

Purpose
– Interdisciplinary healthcare education and collaboration facilitates healthcare quality improvement (QI). Education challenges include cost, logistics and defining the optimum staff-engaging method. The purpose of this paper is to determine the optimum QI educational model and measure its impact using plan-do-study-act (PDSA) cycles.

Design/methodology/approach
– The authors established an on-site interdisciplinary QI learning collaborative: weekly 30-minute learning sessions close to the working environment; a learning materials Twitter repository; and junior doctor-led QI work streams aligned with surgical directorate quality goals supported by a mentorship network. Delivery style (lectures, workshops and QI project reporting) and learning session content was planned weekly using PDSA cycles and modified using participant feedback (score 0-10). All surgical directorate QI work streams were measured before and at nine months.

Findings
– From May 2014 to February 2015, there were 32 learning sessions with 266 scores (median 12 weekly, range 5-21). Workshop delivery scored the highest (mean score 9.0), followed by live project reports (mean score 8.8). The surgical QI work streams increased threefold from four to 12, including six junior doctor-led projects.

Practical implications
– By proactively acting upon feedback, the authors centralised QI measurement and tailored learning sessions to staff needs. Building sustainability involves continually refining learning curriculum and QI work streams, and expanding the mentorship network.

Originality/value
– The collaborative was established at no additional cost. Twitter is used to promote meetings, facilitate conversations and act as a learning repository. The mentorship framework builds QI and coaching expertise.
Embedding corporate governance and corporate social responsibility in emerging countries
Authors: Uzma Shigufta Hena 
Published: June 2016

PurposeThis paper aims to examine how the governance structure incorporates corporate social responsibility (CSR) into corporate behaviour in the perspective of the external environment within emerging countries.Design/methodology/approachThe paper reviews the various CSR legislations enacted in the global context and in particular reference to the Indian Companies Act 2013.FindingsThe embedded relationship between CSR and corporate governance (CG) is an outcome of extensive dimensions such as ownership structure, stakeholder approach and other external environmental factors such as the government regulations and legislation, legal enforcement and corporate disclosure culture.Originality/valueThe enactment of the Companies Act 2013 in India has infused a new direction for the corporations in implementing CSR and CG practices. This paper throws light on the coverage of the Companies Act 2013 and various challenges faced by the companies in the applicability of the CSR and CG framework in the Indian context.
An analysis of restrictive mechanisms on director behavior regarding corporate philanthropy in China
Authors: Feng Li , Zhang Rong , McCornac Dennis 
Published: June 2016

Purpose
Currently, in China, the governance structure of modern companies gives directors great powers to pursue profits. However, little attention is paid to the undertaking of corporate philanthropic activities. Therefore, rules on directors’ behavior in terms of corporate philanthropy are urgently needed to resolve the conflict between philanthropy and profits. This paper aims to discuss the main purpose of corporate philanthropy behavior in China, namely, the promotion of the company, and to analyze the theoretical mechanism for placing restrictions on directors’ behavior. The concepts and details of directors’ duty of loyalty and duty of diligence are also discussed.

Design/methodology/approach
The paper addresses the theoretical framework for the restriction of director behavior in corporate philanthropy in China, explains the legal dilemma for the current situation and analyzes the problems associated with the determination of board directors’ behavior.

Findings
It is concluded that board members should give priority to their duty of loyalty and comply with their faithful obligations in corporate philanthropy. They should also fulfill their diligence obligations and not cause inconvenience and trouble for the company.

Research limitations/implications
Corporate philanthropy is well known as a beneficial activity to both the company and society. It not only helps to establish a good image of the company, which is in line with the interests of the shareholders and creditors, but also contributes to the development of social welfare. It is a topic worthy of deep discussion.

Practical implications
It is still very difficult to establish non-profit organizations because of stringent conditions on registration, organization and funding in China. Therefore, there are a limited number of independent non-governmental charitable organizations in China. Most charitable organizations have charitable expertise and government ties. Corporate philanthropy is a problem closely related to governmental administration and legal system renovation.

Social implications
Recently, a young girl related to the Red Cross Society of China was found guilty and arrested. This scandal has made people lose their confidence in philanthropy and has caused another round of intense discussion online. Corporate philanthropy is the focus of criticism because individuals with power gain benefits by taking advantage of their position. It is a very challenging issue for the Chinese society as to how to restore the reputation of philanthropy.

Originality/value
This paper points out the weakness in the current legal system as a restrictive mechanism to supervise the board directors’ behaviors in China. It analyzes the corporate philanthropy issue from the national level and highlights the significance of supervising governmental administration and corporate management through the improvement of the legal system.
Software-as-a-Medical Device: demystifying Connected Health regulations
Authors: Carroll Noel , Richardson Ita 
Published: June 2016

Purpose
Connected Health is an emerging and rapidly developing field never before witnessed across the healthcare sector. It has the potential to transform healthcare service systems by increasing its safety, quality and overall efficiency. However, as healthcare technologies or medical devices continuously rely more on software development, one of the core challenges is examining how Connected Health is regulated – often impacting Connected Health innovation. The purpose of this paper is to present an understanding of how Connected Health is regulated. Many of these regulatory developments fall under “medical devices”, giving rise to Software-as-a-Medical Device (SaaMD).

Design/methodology/approach
Through an extensive literature review, this paper demystifies Connected Health regulation. It presents the outcome of expert discussions which explore the key regulatory developments in the context of Connected Health to provide a practical guide to understanding how regulation can potentially shape healthcare innovation.

Findings
Several key issues are identified, and the authors present a comprehensive overview of regulatory developments relating to Connected Health with a view to support the continued growth of IT-enabled healthcare service models. The authors also identify the key challenges in Connected Health and identify areas for future research.

Originality/value
A key outcome of this research is a clearer understanding of the opportunities and challenges that regulation and standards present to Connected Health. Furthermore, this research is of critical importance in a first attempt towards recognising the impact of regulation and standards compliance in Connected Health.
Predicting meeting participants’ note-taking from previously uttered dialogue acts
Authors: Bothin Antje , Clough Paul 
Published: June 2016

Purpose
The purpose of this paper is to describe a new supervised machine learning study on the prediction of meeting participant’s personal note-taking from spoken dialogue acts uttered shortly before writing.

Design/methodology/approach
This novel approach of providing cues for finding important meeting events that would be worth recording in a meeting summary looks at temporal overlaps of multiple people’s note-taking. This research uses data of 124 meetings taken from the AMI meeting corpus.

Findings
The results show that several machine learning methods that the authors compared were able to classify the data significantly better than a random approach. The best model, decision trees with feature selection, achieved 70 per cent accuracy for the binary distinction writing for any number of participants simultaneously or no writing, whereas the performance for a more fine-grained distinction of the number of participants taking notes showed only about 30 per cent accuracy.

Research limitations/implications
The findings suggest that meeting participants take personal notes in accordance with the utterance of previously uttered speech acts, particularly dialogue acts about disfluencies and assessments appear to influence the note-taking activities. However, further research is necessary to examine other domains and to determine in what way this behaviour is helpful as a feature source for automatic meeting summarisation, which is useful for more efficiently satisfying people’s information needs about meeting contents.

Practical implications
The reader of an Information Systems (IS) journal would be interested in this paper because the work described and the findings gained could lead to the development of novel information systems that facilitate the work for businesses and individuals. Innovative meeting capture and retrieval applications, satisfying automatic summaries of important meeting points and sophisticated note-taking tools that suggest content automatically could make people’s daily lives more convenient in the future.

Social implications
There are wider implications in terms of productivity and efficiency. Business value is increased for the organisation, as human knowledge is built more or less automatically. There are also cognitive and social implications for individuals and possibly an impact on the society as a whole. It is also important for globalisation, social media and mobile devices.

Originality/value
The topic is new and original, as there has not been much research on it yet. Similar work was carried out recently (Murray, 2015; Bothin and Clough 2014). This is why it is relevant to an IS journal and interesting for the reader. In particular, dialogue acts about disfluencies and assessments appear to influence the note-taking activities. This behaviour is helpful as a feature source for automatic meeting summarisation, which is useful for more efficiently satisfying people’s information needs about meeting contents.
Measuring the actionability of evidence for evidence-based management
Authors: HakemZadeh Farimah , Baba Vishwanath V 
Published: June 2016

Purpose– The purpose of this paper is to address the gap between management research and management practice by suggesting that, in addition to rigor and relevance, management knowledge should be actionable to be of practical value. To this end, an index for evaluating actionability is proposed and empirically tested.Design/methodology/approach– Based on reflective and formative conceptualizations of actionability and a critical review of both evidence-based management (EBMgt) and evidence-based medicine literature, the authors developed 40 items that would best represent attributes of actionable research. The authors asked 187 management scholars, members of the editorial boards of influential management journals, and practicing managers to rank the extent to which each item was important to their perceptions of research to be actionable in practice. The authors treated actionability as a two-level construct consisting of first-order reflective factors and second-order formative ones.Findings– Using principal component analysis with varimax rotation six factors were extracted, explaining 68 percent of variance in actionability: operationality, which also included items from causality; contextuality; comprehensiveness; persuasiveness, which split into two dimensions of rigor and unbiasedness; and lastly comprehensibility. Using partial least squares analysis, the authors demonstrated that these six factors formatively contribute to an overall index of actionability of management research.Research limitations/implications– The index offers an empirical measure to advance research on EBMgt by facilitating theory testing in different management contexts.Practical implications– The developed index promotes EBMgt by providing producers, disseminators, and users of management knowledge with a metric to appraise actionability of management knowledge.Originality/value– This index is the first theory-based and empirically tested tool for effectively evaluating the practical value of management research.
The role of knowledge-based psychological climates in human resource management systems
Authors: Meyer David , Dunphy Steve 
Published: June 2016

Purpose– Responding to Colbert’s (2004) call for research examining the complexity of work systems’ effect on performance, and following Meyer and Dunphy’s (2014, 2015) work determining the general manner by which the complex mechanism of strategy choice and its implementation effect corporate performance, the purpose of this paper is to specify and test a model of the effects of workplace factors affecting employee responses to the demand for increased knowledge in using technology.Design/methodology/approach– Drawing on the literature on the resource-based view of strategy and the knowledge-based (KB) view of human resource management system implementation, theory is developed, and hypotheses are generated, regarding employee attitudes toward skill development, technology, employment security, and feedback and their impact on competence and impact. Meaningfulness, self-determination, work conditions, and intensity are controlled for. Data from a sample of 888 employees, 24 managers, and corporate executives across eight Detroit-area automotive supplier firms are used to test the model using structural equation modeling.Findings– Individual psychological states of competence and impact are positively and strongly associated with KB psychological climates that foster and condition positive beliefs about the importance of learning new skills and about the effects of the diffusion of new technologies on employees.Research limitations/implications– The complexity of the interactions of management implementation of workplace practices on employee performance still needs more sorting out. Only unionized employers pursuing high-involvement work systems were studied. Other types of employers would have very different workplace climates.Practical implications– Only unionized employers pursuing high-involvement work systems were studied. Other types of employers would have very different workplace climates.Social implications– In order to have employees be receptive to changing technology and the resulting, increased demands for knowledge and skill, employers have to provide long-term employment security.Originality/value– The results provide the specific manner by which employers can increase employee receptiveness to increase workplace knowledge and training to have more impact on their performance.
Questioning the ontology of sociomateriality: a critical realist perspective
Authors: Tunçalp Deniz 
Published: June 2016

Purpose– The author join Orlikowski (2007) in seeking the “reconfiguration of our conventional assumptions and considerations of materiality.” In her sociomaterial approach, Orlikowski combines what is social and what is material into a “sociomaterial assemblage” in considering material and social aspects of technology. However, the author thinks this conflation creates a number of analytical and phenomenological problems for the understanding of technology in organizing. Rather than considering materiality with a primacy, the author argue that the proposed approach may reduce what is material into a social essence and makes materiality of a technology impossible to perceive separate from the social aspects. The paper aims to discuss these issues.Design/methodology/approach– Empirical examples of “Information Search” and “Mobile Communication” in Orlikowski (2007) are further employed to discuss the grounds of the criticism.Findings– The author propose a critical realist perspective to technology both as social and material recursively.Research limitations/implications– The analysis is primarily ontological and meta-theoretical. In future, extensive reviews can be performed on what questions have been asked and what questions have been omitted by researchers employing different versions of sociomaterial perspective.Practical implications– The perspective offered by this paper enables asking new questions and necessary empirical leverage to analyze how one technology becomes materialized and successful in the social realm and not the other. The author also discusses strategic conditions of how one successful technology can be replaced by another.Social implications– Understanding the state of the art in theory in understanding material and social aspects of technology would help us develop novel strategies to contest, complement and adapt to material and social issues of technologies.Originality/value– This paper is among the few critical papers that meta-theoretically question the relatively recent sociomaterial turn in organization studies and information systems fields.