bluuebunny/crossref_metadata_2025_split huggingface dataset:
Assessing e-readiness of the Copperbelt University, Zambia: case study
Authors: Chipembele Matuka , Bwalya Kelvin Joseph 
Published: October 2016

Purpose
The purpose of this paper is to assess e-readiness (preparedness) of the Copperbelt University (CBU) with a view to ascertain the likelihood of the university benefiting from various opportunities unlocked by the adoption and use of ICT in advancing its core mandate of teaching, learning and collaborative research.

Design/methodology/approach
The study used the network readiness model emanating from the socio-technical theory, which underpins the extended technological enactment framework. Further, it employed a positivist approach and adopted a case study method coupled with methodological triangulation at data collection stage. With a 95 per cent confidence level of a possible sample frame of 2,980, the study sampled 353 respondents with a response rate of 81 per cent.

Findings
The results show that anticipated ICTs users have not leveraged available ICT infrastructure or are unaware of its existence. Further, quantitative constructs: “accessibility to ICTs” and “requisite ICTs skills” has significant impacts on e-readiness indicators and in integration of ICTs in CBU core business activities. Also, the study argues that institutional ICT policy and working environments reshape users’ perception of ICTs for teaching, learning and research.

Research limitations/implications
The proposed conceptual framework only accounted for 43 per cent variance of the factors determining e-readiness of CBU.

Originality/value
Investigating CBU’s e-readiness will enable policy-makers to prioritise interventions needed for transforming the university into an e-ready entity favourably placed to benefit from digital opportunities. Also the emanating conceptual framework is important to theory and practice in integrating ICTs universities business value chains especially in contextually similar environments.
Popular music in Super Bowl commercials 2005-2014
Authors: Allan David , Tryce Stephanie A. 
Published: October 2016

Purpose
The purpose of this paper is to quantify and qualify the commercials in the Super Bowl.

Design/methodology/approach
This study is a content analysis of the placement of popular music in Super Bowl advertisements over a ten-year period (2005-2014).

Findings
More than a quarter of the commercials analyzed contained popular music. Although the use of popular music in commercials vacillated from year to year, popular music was most often observed in the product category of beverages; the music treatment most often used was original vocals; and song lyrics were most often relevant to the narrative of the commercial, rather than the brand.

Originality/value
This study extends the growing body of Super Bowl advertising research to popular music in commercials and provides a benchmark for all future research in this area.
The effects of prior affect and sensory stimuli on motorsport spectators’ in-the-moment experiences
Authors: Chung Kyu-soo , Ryu Dong Soo , Lee Seunghwan 
Published: October 2016

Purpose
The purpose of this paper is to provide meaningful information to sport organizations that have just recently started hosting sporting events in a new market and want to build long-term relationships with that market’s consumers.

Design/methodology/approach
Using self-administered questionnaires, the study surveys 463 spectators who attended the 2012 Formula One Korean Grand Prix.

Findings
Prior affect and existing sensory cues are crucial for spectators’ consumption behavior. Spectators’ prior event attendance plays a significant role on perceiving sensory stimuli as well as on consequent outcomes. This study also finds arousal significantly affected by seeing and hearing and prior affect. Arousal mediates the effects of these sensory stimuli and prior affect on satisfaction and revisit intention.

Originality/value
This study expands the knowledge on spectators’ experience at live sporting events. In addition, more dimensions of the mechanisms that are at work between cognitive elements and sensory stimuli are added to the existing knowledge of sport spectators’ behavior.
On the drivers and performance outcomes of green practices adoption
Authors: Zhang Huiying , Yang Fan 
Published: October 2016

PurposeThe purpose of this paper is to examine a multitude of motivators that facilitate the implementation of green practices (GP) in the context of Chinese manufacturing industry. Also, this study aims to explore the influence of GP on the environmental performance, operational performance, and financial performance of manufacturing firms.Design/methodology/approachThis paper developed a conceptual model to investigate the stakeholder drivers and commensurate performance outcomes of GP. Statistical analysis was based on the data collected from 124 manufacturing firms across the Greater China. Finally, the hypotheses were empirically tested by partial least squares approach.FindingsOf the ten proposed hypotheses, seven are considered valid. The statistic results reveal that pressures originate from employees, senior managers, and customers exert significant positive influence on firm’s decision to adopt GP, while the drivers generated from government and competitors is non-significant. More specifically, this study indicates that environmental performance partially mediates the relationship between GP and operational/financial performance.Originality/valueThe originality of this research is that it proposes a novel conceptual model, ascertains the primary drivers in promoting GP in Chinese manufacturing industry. This research provides policy insights for professional organizations, regulators, and legislators to further promote GP.
Does size matter? An investigation into the role of virtual team size in IT service provisioning
Authors: Watanuki Hugo Martinelli , Moraes Renato de Oliveira 
Published: October 2016

Purpose
The purpose of this paper is to investigate the potential influence of virtual team size on team performance by examining group processes in the context of information technology (IT) service provisioning. This paper proposes a theoretical model of the relationships and presents an empirical study to verify the model.

Design/methodology/approach
Utilizing a survey questionnaire as the data collection instrument, this study focuses on IT service provisioning professionals who are actively engaged in virtual work contexts to test the relationships proposed by the theoretical model. A consistent version of the partial least square structural equation modeling (PLS-SEM) approach is used to assess the proposed hypotheses.

Findings
Although the statistical analyses did not provide support for the hypothesized effects of team size on virtual team performance, the results provide novel insights that may help teams overcome the functioning challenges that they face, as reported in the previous literature on virtual team size. In addition, the results highlight the importance of specific group processes for obtaining superior team performance.

Originality/value
Currently, virtual teams are a reality in several organizations, especially in the IT service provisioning industry. However, despite its importance, the literature suggests that virtual team size has not yet been fully explored as a possible means of enhancing group collaboration in such contexts. This paper attempts to provide an empirical contribution to this field using the latest developments in PLS-SEM.
Behaviour and determinants of implied volatility in Indian market
Authors: Narain  , Nigam Narander Kumar , Pandey Piyush 
Published: October 2016

Purpose
The purpose of this paper is to understand the patterns of the implied volatility (IV) of the Indian index option market and its relationship with moneyness (called the volatility smile). Its goal is also to ascertain the determinants of IV.

Design/methodology/approach
For this purpose, IVs were computed from the daily call and put data of CNX Nifty index options from April 2004 to March 2014. The patterns of IVs were analysed using univariate parametric tests. Multivariate regression analyses were conducted to understand the relationships observed. Resultantly, vector autoregressions were performed to assess the determinants of IV.

Findings
The results suggested that there was asymmetric volatility across time and strike prices using alternative measures of moneyness. Furthermore, it was found that the IV of lower strike prices was significantly higher (lower) than that of higher strike prices for call (put) options. Put IV was observed to be higher than call IV irrespective of any attributes. The results further showed that current-month contracts have significantly higher IV than those for next month and those were followed by far-month contracts. Nifty futures’ volumes and momentum were found to be significant determinants of IV.

Practical implications
The behaviour of the volatility smile is important when accounting for the Vega risks in the portfolios of hedge fund managers. While taking a position, besides the Black-Scholes-Merton (BSM) model’s input factors, investors must consider the previous behaviour of volatility, a market’s microstructures and its liquidity for a put option contract. They must also consider the attributes of the underlying for a call option contract.

Originality/value
This is the first decadal study (the longest span of data for any international study on this subject) to confirm the existence of the volatility smile for the index options market in India. It examines and confirms the smile’s asymmetry patterns for different definitions of moneyness, as well as option types, the tenure of options contracts and the different phases of market conditions. It further helps to identify the determinants of IV and so has renewed importance for traders.
Agreement-seeking behavior, trust, and cognitive diversity in strategic decision making teams
Authors: Parayitam Satyanarayana , Papenhausen Chris 
Published: October 2016

PurposeThe purpose of this paper is to investigate the effect of three important group process variables, namely, agreement-seeking behavior, group trust, and cognitive diversity, on decision outcomes. In addition, it seeks to examine the role of process conflict as a moderator in the relationship between agreement-seeking behavior and team effectiveness; agreement-seeking behavior and decision commitment; cognitive diversity and team effectiveness; and cognitive diversity and decision commitment.Design/methodology/approachUsing a structured survey instrument, this paper gathered data from 160 students enrolled in a strategic management capstone course that features strategic decision making in a simulated business strategy game. The data from 41 teams were collected from the student population using a carefully administered instrument, and the data were aggregated only after appropriate inter-rater agreement tests were run.FindingsResults show that the group process variables are positively related to decision outcomes. The data support the view that process conflict acts as a moderator in the relationship between agreement-seeking behavior and team effectiveness and decision commitment. Further, the results support that cognitive diversity has a positive impact on decision commitment and team effectiveness. Process conflict, which acts as a deterrent, is outweighed by the presence of agreement-seeking behavior.Research limitations/implicationsSince the present research is based on self-report measures, the limitations of social desirability bias and common method bias are inherent. However, sufficient care is taken to minimize these limitations. The research has implications for both the conflict management and strategic decision-making process literatures.Practical implicationsThis study contributes to both practicing managers and the strategic management literature. The study suggests that administrators should select those teams who are prone to agreement-seeking behavior; and team members who trust one another. Administrators need not unduly avoid process conflict because diversity in opinions and thinking and agreement-seeking behavior outweigh the negative effects of process conflict.Social implicationsThe findings from the study will be useful for creating congenial social environment in the organizations.Originality/valueThis study provides new insights about the previously unknown effects of process conflict in strategic decision-making process.
I’m worth it or I need it? Self-gift giving and consumers’ self-regulatory mindset
Authors: Mouakhar-Klouz Dania , d’Astous Alain , Darpy Denis 
Published: October 2016

Purpose
The aim of the research presented in this paper is to enhance our understanding of self-gift giving behavior. Self-regulatory theory is used as a conceptual support to achieve this objective. The main idea that is explored is that consumers’ self-gift purchase intentions vary across contexts and situations to the extent that these are compatible or not with their self-regulatory mindset, whether it is chronic or situational.

Design/methodology/approach
Two studies, using a scenario-based experiment, were conducted to investigate the effects that regulatory focus has on consumers’ intentions to buy themselves a gift.

Findings
The results support the proposition that the chronic form of regulatory focus in success and failure situations has a significant impact on the intention to purchase a gift to oneself and show that the situational form of regulatory focus has an influence on self-gift purchase intention as well. They also confirm that situations that are congruent with consumers’ self-regulatory mindset lead to stronger self-gift purchase intentions.

Originality/value
The main contribution of this research lies in delineating the role that some specific dispositional and situational factors play in shaping consumers’ perceptions of success and failure events and how this impacts the eventual purchase of a gift to oneself. This contrasts with previous research on self-gift giving, where success and failure situations are assumed to be perceived similarly by consumers. Marketing managers wishing to stimulate consumers’ propensity to buy themselves gifts should consider using regulatory focus as a segmentation basis. Marketing communications should be adapted to consumers’ self-regulatory mindset.
Retrospective: why do customers switch? The dynamics of satisfaction versus loyalty
Authors: Mittal Banwari 
Published: October 2016

Purpose
This paper aims to revisit the 1998 paper (“Why do customers switch […]”) published in this journal with the goal of documenting research progress since then and identifying gaps still present in the knowledge base on the relevant key issues.

Design/methodology/approach
The method is literature review, theoretical scrutiny and critical reflections on the findings of the research studies over the past two decades that deal with customer satisfaction, loyalty and switching behaviors, with particular emphasis on service businesses.

Findings
The core issue of why satisfaction may not explain loyalty has been examined by positing other co-predictors and moderators of loyalty such as relationship quality, price value, trust, image, etc. These predictors have been found significant, implying that satisfaction is not the only driver of customer loyalty. Additionally, other drivers of switching and staying behavior have been established such as attraction of the alternatives and switching costs, respectively. This paper points out, however, that the gains of the new research literature are attenuated due to assumption of linearity in the loyalty effects of satisfaction and due to a lack of separate analyses of customer segments who defy the satisfaction–loyalty logic.

Research limitations/implications
The relevant literature is so vast that any account of it within the scope of this paper had to be by design delimited. The paper not only sampled the literature selectively but also summarized the principal findings of the selected papers over-simplistically. Interested readers must get a firsthand read of the reviewed literature.

Practical implications
The spotlight on the nonlinearity implies that practitioners should analyze customer data separately for customer segments that experience low, moderate and high satisfaction, and also separately for segments that show the expected positive satisfaction–loyalty relationship versus those who would defect despite being satisfied.

Originality/value
Against the backdrop where most academic as well as industry research had presumed a positive loyalty effect of satisfaction, the 1998 paper drew attention to segments of consumers who exhibited the contrarian loyalty behavior. The present paper shines a light on that topic with even sharper focus, highlighting six unaddressed issues that must frame future research.
Alcohol regulation, communication strategies and underage alcohol consumption in Spain
Authors: Rodriguez-Sanchez Carla , Sancho-Esper Franco Manuel 
Published: October 2016

Purpose
The purpose of this paper is twofold. First, it examines the communication strategies pursued by firms related to alcohol beverages in Spain during a decade with major changes in alcohol marketing regulations. Second, it analyzes the relationship between these strategies and underage alcohol consumption before and after 2007.

Design/methodology/approach
Panel data methodology is implemented using data from ESTUDES national survey (average sample size 26,000 interviews, 2004-2010) and INFOADEX (nationwide advertising expenditure, 1999-2013).

Findings
The results show that, under a restrictive alcohol marketing framework, firms related to alcohol beverages adapt their communication strategies: budget deviation from advertising to sponsorship. Regarding alcohol quantity and frequency models, the relationship between alcohol advertising expenditure and underage alcohol consumption after 2007 is very small but still positive and significant. However, contrary to expectations, in the case of alcohol sponsorship, the relationship between expenditure and underage alcohol consumption has not been affected by the observed budget deviation from advertising to sponsorship after 2007.

Research limitations/implications
Changes in alcohol advertising and sponsorship regulation lead firms related to alcohol beverages to change their communication strategies to overcome new regulatory restrictions and to reach their target group. Overall, despite the relationships between both advertising and sponsorship expenditure and underage alcohol consumption diminish between periods, they still remain positive and significant. Closer and updated monitoring of alcohol communication strategies pursued by firm is needed to keep controlling the alcohol advertising and sponsorship exposure to under age people.

Originality/value
This is a pioneer study in analyzing communication strategies within the Spanish alcohol beverages sector and in proposing a model to analyze the dynamic effect of such strategies on underage alcohol consumption.
Economic well-being and social justice through pleasure reading
Authors: Dewan Pauline 
Published: October 2016

PurposeLibrarians planning for the future and unsure about the place of books in an age dominated by technology and media need evidence to make sound decisions. Library and information science researchers have studied the impact of pleasure reading on individuals but not on society. The purpose of this paper is to raise awareness about the benefits of recreational reading for societies and to consider the implications of these findings for libraries.Design/methodology/approachExamining a wide range of studies by government bodies, intergovernmental agencies and academics, this paper addresses a gap in the library literature by critically evaluating the combined implications of sources not hitherto viewed together.FindingsThe more leisure books people read, the more literate they become, and the more prosperous and equitable the society they inhabit.Practical implicationsLibrarians should create a more robust culture of reading and play a stronger advocacy role for books in libraries.Originality/valueNo one has yet examined government reports about literacy in relation to studies on the impact of pleasure reading. The implications of this combined research highlight the fact that pleasure reading benefits societies as well as individuals, a finding that has significant implications for the future direction of libraries. Decision-makers who need a robust mandate for book-focused resources and services will find supportive statistical evidence in this paper.
Creating a space for autonomous learning and citizen involvement in collaboration with a public library
Authors: Yoshida Yuko 
Published: October 2016

Purpose
The purpose of this paper is to examine the significance of public libraries as lifelong educational agencies through the analysis of citizens’ autonomous learning activities developed in a public library.

Design/methodology/approach
A self-learning group was chosen and their history was traced. Self-published documents and narratives of the group were used to clarify the substantial content of autonomous learning activities related to a public library. First, an overview of the group activities is given through an analysis of the contents of group newsletters. Second, the narrative of the group members is examined as it appears in their publications. Finally, the results of these two procedures are integrated to holistically articulate the activities of the group as an autonomous learning history based in the public library.

Findings
The paper shows how the group created their learning space in collaboration with a public library and developed individual lifelong learning by sharing their activities with local citizens. The paper concludes that the activities of the target group provide an excellent example of not only the citizens’ autonomous learning as a study group but also the ways in which civic activities nurture public debate and generate social capital in cooperation with the local public library.

Originality/value
The paper suggests specific citizen's autonomous and self-directed learning activities and clarifies the substantial results of their learning. The results of this research demonstrate that public libraries have the unique potential to dynamically satisfy individual lifelong learning and citizen involvement. The paper demonstrates how public libraries are intrinsically linked with lifelong learning and civic involvement.
Evaluating the success of markerspace in a public library
Authors: Lille Maria 
Published: October 2016

Purpose
Arising from the modern IT-driven society, libraries in Estonia face tremendous challenges. They are no longer viewed as collection facilities but rather as knowledge enhancers and creators. Libraries carry a significant potential to make a greater impact on communities by enabling informal ways of learning new skills and technologies. This paper aims to evaluate a pilot project at Narva Library MakerLab launched by the Narva City Government to motivate the citizens of Narva to learn new skills and improve their employment prospects.

Design/methodology/approach
The focus of the study was on understanding how a library makerspace makes an impact on users’ skills, knowledge and attitudes. Quantitative measures for indicators were designed to evaluate the new skills and knowledge that participants learn during the workshops. Semi-structured interviews aimed to show values, behaviour, perception and aims for the future.

Findings
As an outcome of the study, it was found that the MakerLab project was successful; the participants learned new skills, felt an increase in self-confidence and improved their teamwork abilities. Many users engaged with prototyping and initiated new projects.

Originality/value
Setting up a makerspace in a public library is a recent trend and not much research has been done in this area. The study aims to contribute to the knowledge of the impact of makerspaces in a library environment.