bluuebunny/crossref_metadata_2025_split huggingface dataset:
Productivity vs security: mitigating conflicting goals in organizations
Authors: Mayer Peter , Gerber Nina , McDermott Ronja , Volkamer Melanie , Vogt Joachim 
Published: April 2017

Purpose
This paper aims to contribute to the understanding of goal setting in organizations, especially regarding the mitigation of conflicting productivity and security goals.

Design/methodology/approach
This paper describes the results of a survey with 200 German employees regarding the effects of goal setting on employees’ security compliance. Based on the survey results, a concept for setting information security goals in organizations building on actionable behavioral recommendations from information security awareness materials is developed. This concept was evaluated in three small- to medium-sized organizations (SMEs) with overall 90 employees.

Findings
The survey results revealed that the presence of rewards for productivity goal achievement is strongly associated with a decrease in security compliance. The evaluation of the goal setting concept indicates that setting their own information security goals is welcomed by employees.

Research limitations/implications
Both studies rely on self-reported data and are, therefore, likely to contain some kind of bias.

Practical implications
Goal setting in organizations has to accommodate for situations, where productivity goals constrain security policy compliance. Introducing the proposed goal setting concept based on relevant actionable behavioral recommendations can help mitigate issues in such situations.

Originality/value
This work furthers the understanding of the factors affecting employee security compliance. Furthermore, the proposed concept can help maximizing the positive effects of goal setting in organizations by mitigating the negative effects through the introduction of meaningful and actionable information security goals.
Managing information security awareness at an Australian bank: a comparative study
Authors: Pattinson Malcolm , Butavicius Marcus , Parsons Kathryn , McCormac Agata , Calic Dragana 
Published: April 2017

Purpose
The aim of this study was first to confirm that a specific bank’s employees were generally more information security-aware than employees in other Australian industries and second to identify the major factors that contributed to this bank’s high levels of information security awareness (ISA).

Design/methodology/approach
A Web-based questionnaire (the Human Aspects of Information Security Questionnaire – HAIS-Q) was used in two separate studies to assess the ISA of individuals who used computers at their workplace. The first study assessed 198 employees at an Australian bank and the second study assessed 500 working Australians from various industries. Both studies used a Qualtrics-based questionnaire that was distributed via an email link.

Findings
The results showed that the average level of ISA among bank employees was consistently 20 per cent higher than that among general workforce participants in all focus areas and overall. There were no significant differences between the ISA scores for those who received more frequent training compared to those who received less frequent training. This result suggests that the frequency of training is not a contributing factor to an employee’s level of ISA.

Research limitations/implications
This current research did not investigate the information security (InfoSec) culture that prevailed within the bank in question because the objective of the research was to compare a bank’s employees with general workforce employees rather than compare organisations. The Research did not include questions relating to the type of training participants had received at work.

Originality/value
This study provided the bank’s InfoSec management with evidence that their multi-channelled InfoSec training regime was responsible for a substantially higher-than-average ISA for their employees. Future research of this nature should examine the effectiveness of various ISA programmes in light of individual differences and learning styles. This would form the basis of an adaptive control framework that would complement many of the current international standards, such as ISO’s 27000 series, NIST’s SP800 series and ISACA’s COBIT5.
Comparing three models to explain precautionary online behavioural intentions
Authors: Jansen Jurjen , van Schaik Paul 
Published: April 2017

Purpose
The purpose of this paper is to compare three social cognitive models in their ability to explain intentions of precautionary online behaviour. The models are: protection motivation theory (PMT), the reasoned action approach (RAA) and an integrated model comprising variables of these models.

Design/methodology/approach
Data were collected from 1,200 Dutch users of online banking by means of an online survey and analysed using partial least squares path modelling method.

Findings
The two models equally explain about much of the variance in precautionary online behaviour; in the integrated model, the significant predictors of the two models remained significant. Precautionary online behaviour is largely driven by response efficacy, attitude towards behaviour and self-efficacy.

Research limitations/implications
One limitation is that the predictor variables – “self-efficacy” and “attitude” – are represented by one item only in the path-analysis because of high cross-loadings of the other items with the dependent variable.

Practical implications
The results give practitioners a potentially wider range of options to design preventative measures.

Originality/value
The three models are successfully applied to online banking. This paper concludes that both PMT and RAA make a unique contribution in explaining variance for precautionary online behaviour. This paper is a re-publication of a previous conference paper (Jansen and van Schaik, 2016).
Social engineering defence mechanisms and counteracting training strategies
Authors: Schaab Peter , Beckers Kristian , Pape Sebastian 
Published: April 2017

PurposeThis paper aims to outline strategies for defence against social engineering that are missing in the current best practices of information technology (IT) security. Reason for the incomplete training techniques in IT security is the interdisciplinary of the field. Social engineering is focusing on exploiting human behaviour, and this is not sufficiently addressed in IT security. Instead, most defence strategies are devised by IT security experts with a background in information systems rather than human behaviour. The authors aim to outline this gap and point out strategies to fill the gaps.Design/methodology/approachThe authors conducted a literature review from viewpoint IT security and viewpoint of social psychology. In addition, they mapped the results to outline gaps and analysed how these gaps could be filled using established methods from social psychology and discussed the findings.FindingsThe authors analysed gaps in social engineering defences and mapped them to underlying psychological principles of social engineering attacks, for example, social proof. Furthermore, the authors discuss which type of countermeasure proposed in social psychology should be applied to counteract which principle. The authors derived two training strategies from these results that go beyond the state-of-the-art trainings in IT security and allow security professionals to raise companies’ bars against social engineering attacks.Originality/valueThe training strategies outline how interdisciplinary research between computer science and social psychology can lead to a more complete defence against social engineering by providing reference points for researchers and IT security professionals with advice on how to improve training.
Quality improvement in physiotherapy services
Authors: Boak George , Sephton Ruth , Hough Elaine , ten Hove Ruth 
Published: April 2017

Purpose
The purpose of this paper is to evaluate a process change in physiotherapy services and to explore factors that may have influenced the outcomes.

Design/methodology/approach
This is a multiple case study and information was gathered from eight physiotherapy teams over 24 months.

Findings
The process change was successfully implemented in six teams. It had a clear, positive effect on service quality provided to patients in three teams. Whilst quality also improved in three other teams, other issues make changes difficult to assess. Factors that enabled process change to be effective are suggested.

Research limitations/implications
The findings are based on results achieved by only eight English teams.

Practical implications
This process change may be appropriate for other teams providing therapy services if attention is paid to potential enabling factors, and a learning approach is adopted to designing and introducing the change.

Originality/value
To the best of the authors’ knowledge, no other longitudinal process change study in therapy services has been published.
Improving ICU risk management and patient safety
Authors: Kielty Lucy Ann 
Published: April 2017

PurposeThe purpose of this paper is to describe a study which aimed to develop and validate an assessment method for the International Electrotechnical Commission (IEC) 80001-1 (IEC, 2010) standard (the Standard); raise awareness; improve medical IT-network project risk management processes; and improve intensive care unit patient safety.Design/methodology/approachAn assessment method was developed and piloted. A healthcare IT-network project assessment was undertaken using a semi-structured group interview with risk management stakeholders. Participants provided feedback via a questionnaire. Descriptive statistics and thematic analysis was undertaken.FindingsThe assessment method was validated as fit for purpose. Participants agreed (63 per cent,n=7) that assessment questions were clear and easy to understand, and participants agreed (82 per cent,n=9) that the assessment method was appropriate. Participant’s knowledge of the Standard increased and non-compliance was identified. Medical IT-network project strengths, weaknesses, opportunities and threats in the risk management processes were identified.Practical implicationsThe study raised awareness of the Standard and enhanced risk management processes that led to improved patient safety. Study participants confirmed they would use the assessment method in future projects.Originality/valueFindings add to knowledge relating to IEC 80001-1 implementation.
Scientific or technological driving force? Constructing a system of national innovative capacity
Authors: Chang Shu-Hao , Fan Chin-Yuan 
Published: April 2017

Purpose
Innovation plays a pivotal role in a national economy and in the research and development of science and technology. Because the elements, capability and development direction of innovation in various countries are dissimilar, national innovative capacity also varies by country. However, previous studies have predominantly measured national innovative capacity through empirical studies by using a single index of innovation output, ignoring that the forms of innovation are heterogeneous across countries and failing to examine the influence exerted by various innovation models on economic development. Thus, the purpose of this study is to fill this gap by using scientific driving force and technological driving force to present the influence of national innovative capacities on economic development.

Design/methodology/approach
This study used regression models to test the influence of different national innovative capacities (i.e. scientific and technological driving forces) on economic development and stability.

Findings
Using the data of 60 countries, this study determined that both scientific and technological driving forces influenced economic development; specifically, scientific driving force affected economic development through technological driving force. Moreover, both research paper quality and patent quality positively influenced economic stability, but patent quality was the mediator.

Originality/value
This study examined scientific output from both quantitative and qualitative perspectives to determine their influence on economic growth and particularly on economic stability, which lacks dedicated studies. This study strives to bridge this gap in the literature by asserting, from the concept of economic resilience, that high-quality science and technology can strengthen the stability of a country’s economy.
A pragmatist perspective on entrepreneurial opportunities
Authors: Rubleske Joseph , Berente Nicholas 
Published: April 2017

PurposeThis paper aims at advancing a pragmatist perspective on entrepreneurial opportunities as an alternative to the traditional and predominant constructivist and objectivist perspectives. To this end, this paper advances a pragmatist definition of an opportunity and draws from empirical evidence to propose a pragmatist model of opportunity conception and exploitation.Design/methodology/approachA review of the entrepreneurial opportunity and pragmatism literatures yields a definition of an opportunity as a dynamic and unfolding experience which an entrepreneur conceives as a general market need to exploit it for financial or social gain. Drawing from this definition, and with the aim of developing a pragmatist model of an opportunity, a case study approach is applied to three radically innovative services conceived and developed by three high-performance computing (HPC) centers.FindingsIn each of the three cases, an entrepreneurial HPC center conceived a new, general market need (opportunity) and then acted to exploit it. Through its action, the HPC center learned something that enabled it to address barriers, develop an improvement or otherwise reconceive the opportunity. In turn, the HPC center learned more about and advanced the opportunity, and then acted again. After launching a new service based on the opportunity, the opportunity continued to evolve in response to the HPC center’s efforts and to market forces.Research limitations/implicationsThe pragmatist perspective and model of an opportunity can serve as a foundation for future pragmatist research into entrepreneurship and innovation. To this end, future studies could extend the model by examining in greater detail the acting-learning-reconceiving cycle, by exploring how an opportunity evolves and is reconceived after market launch and/or by investigating opportunity conception and exploitation within other types of markets.Practical implicationsFrom a pragmatist perspective, an opportunity is not some discrete object to be discovered. It is emergent and dynamic, and to the extent that it is “created”, it is never complete or finalized. It is experienced by the entrepreneur, and it continues to evolve, even after it has been launched as a new good or service.Originality/valueThe paper proposes novel value by advancing a pragmatist perspective on entrepreneurial opportunities. Such a perspective is an alternative to the constructivist and objectivist perspectives that have framed research into opportunities. The paper also proposes novel value by drawing from case study findings to propose a pragmatist model of opportunity conception and exploitation.
WEPHREN: a global prison health research network
Authors: Plugge Emma , Stürup-Toft Sunita , O’Moore Éamonn J. , Møller Lars 
Published: April 2017

Purpose
The purpose of this paper is to give an overview of the WorldwidE Prison Health Research & Engagement Network (WEPHREN) which aims to improve the evidence base for health and health service delivery within prison settings and so improve the health and wellbeing of people in prison, reduce health inequalities and influence prison health policy.

Design/methodology/approach
A viewpoint piece that highlights the need for higher quality health research in the field of prison health globally and the potential for WEPHREN to help support this.

Findings
This paper presents an overview of the poor health of many people in prison and the inequalities between countries in terms of research output relating to the health of people in prison. It argues for all those interested in prison health to work together to produce more practitioner and policy relevant health research.

Originality/value
This editorial highlights a unique global network for prison health.
Improving collaboration between professionals supporting mentally ill offenders
Authors: Hean Sarah , Ødegård Atle , Willumsen Elisabeth 
Published: April 2017

Purpose
Interprofessional collaboration is necessary when supporting mentally ill offenders but little is understood of these interactions. The purpose of this paper is to explore prison officers’ perceptions of current and desirable levels of interprofessional collaboration (relational coordination (RC)) to understand how collaboration between these systems can be improved.

Design/methodology/approach
Gittell’s RC scale was administered to prison officers within the Norwegian prison system (n=160) using an adaptation of the instrument in which actual and desired levels of RC are evaluated. This differentiates between prison officers’ expectations of optimum levels of collaboration with other professional groups, dependent on the role function and codependence, vs actual levels of collaboration.

Findings
Prison officers reported different RC levels across professional groups, the lowest being with specialist mental health staff and prison doctors and highest with nurses, social workers and other prison officers. Significant differences between desired and actual RC levels suggest expertise of primary care staff is insufficient, as prison officers request much greater contact with mental health specialists when dealing with the mentally ill offender.

Originality/value
The paper contributes to limited literature on collaborative practice between prison and health care professionals. It questions the advisability of enforcing care pathways that promote the lowest level of effective care in the prison system and suggest ways in which mental health specialists might be better integrated into the prison system. It contributes to the continued debate on how mental health services should be integrated into the prison system, suggesting that the current import model used in Norway and other countries, may not be conducive to generating the close professional relationships required between mental health and prison staff.
Effects of social media interactions on brand associations
Authors: Parganas Petros , Anagnostopoulos Christos , Chadwick Simon 
Published: April 2017

Purpose
The purpose of this paper is to examine the effects of social media in brand associations, particularly in regard to soccer fan clubs.

Design/methodology/approach
The study used a professional English Premier League soccer team to investigate the effects that social media interaction had on brand associations of the team’s fan clubs in two national contexts – England and Greece.

Findings
In total, 207 online questionnaires from six fan clubs were collected and analyzed using descriptive and inferential (t-tests and χ2 tests) statistics.

Originality/value
The results revealed similarities on Facebook in terms of positive receptions of brand attributes and resonance of perceived brand benefits, while significant differences were observed on Twitter, particularly in terms of brand benefits.
Relational enablers of information sharing: evidence from Chinese food supply chains
Authors: Fu Shaoling , Han Zhaojun , Huo Baofeng 
Published: April 2017

PurposeFacilitating supply chain visibility and traceability through effective information sharing is vital to improve the quality and safety of food products. However, we know little about the enablers of information sharing in food supply chains. Drawing upon resource dependence theory and social exchange theory, the purpose of this paper is to explore how farmers’ dependence on companies influences their trust in and relationship commitment to those companies, and in turn facilitates effective information sharing with them.Design/methodology/approachData collected from 462 farmers in China were used to test the conceptual model and related hypotheses.FindingsThe results show that dependence has a significant positive effect on trust and relationship commitment, but it has no direct significant effect on information sharing. In addition, trust has a significantly positive influence on relationship commitment, and both trust and relationship commitment have significantly positive effects on information sharing. These findings show that strengthening farmers’ dependence on companies can cultivate farmers’ trust and relationship commitment, thereby encouraging them to share information with the companies.Originality/valueTheoretically, this study contributes to the supply chain information sharing and relationship management literature. Practically, it shows how companies can effectively monitor production processes and improve food quality and safety through information sharing and relationship management.
Collaborative governance strategies for a strategic offshore IT outsourcing engagement
Authors: Mukherjee Santanu 
Published: April 2017

Purpose
This research study aims to establish the significance of collaborative governance practices in creating higher business value from an offshore IT outsourcing (ITO) relationship.

Design/methodology/approach
At the outset, a Delphi technique identifies the most significant ITO success criteria from a prescribed list, which is the outcome of a review and analysis of existing research articles. Subsequently, an empirical survey captures the perceptions of provider-side middle level professionals to prioritize these significant success criteria, which are the outcome of the Delphi study. Statistical analysis of the prioritized success criteria delivers a set of success factors, which forms the basic building blocks to formulate a set of offshore governance strategies. A real-life case evidence shows the practicability of implementing the proposed strategies underlining the similar practices taken up in the past.

Findings
A set of strategies and best practices for establishing collaborative governance mechanisms within a strategic offshore ITO.

Research limitations/implications
This research study captures the perspectives of Indian service providers only.

Originality/value
This comprehensive study helps the contractual parties harness and augment the positive impacts of success factors in implementing superior contractual, relational and performance governance strategies within a strategic ITO initiative. A collaborative program management mechanism ensures the fruitful implementation of proposed strategies with the active support of top management of contractual parties. Consequently, the proposed strategies help offshore providers assess and augment their service capabilities for higher business efficiency and value creation.