bluuebunny/crossref_metadata_2025_split huggingface dataset:
Economies of scale in European life insurance
Authors: Klotzki Udo , Bohnert Alexander , Gatzert Nadine , Vogelgesang Ulrike 
Published: January 2018

Purpose
Due to the continuing low interest rate environment as well as the increase in acquisition costs, price transparency, cost transparency and competition with banks, the cost of life insurance becomes increasingly important for customers, insurers and shareholders. Against this background, the purpose of this paper is to study the development of insurers’ economies of scale in regard to administrative costs for four of the largest European life insurance markets.

Design/methodology/approach
The analysis on economies of scale is based on a comprehensive set of 477 life insurers in Germany, Italy, Spain and the UK, yearly data between 2000 and 2014, and regression calculations that are based on 4,855 observations.

Findings
The results show that economies of scale exist for all considered markets and for most of the considered years. However, the extent of economies of scale varies considerably across countries.

Originality/value
Overall, the existing academic literature on costs and corresponding economies of scale in life insurance primarily deals with analyses of total costs instead of administrative costs, a single year or a single market. This paper contributes to the existing literature by conducting an analysis of recent market dynamics and economies of scale in regard to administrative costs for the period from 2000 and 2014 for four of the largest European life insurance markets for which the respective data were available (Germany, Italy, Spain and the UK) and 477 life insurers in total. This is done by means of a log-log transformation of premiums and costs and a fixed effects model based on these transformed figures for 4,855 observations. In addition, for each market, the authors analyze the development of administrative costs for a total of 477 insurers.
Financial penalties and banks’ systemic risk
Authors: Köster Hannes , Pelster Matthias 
Published: January 2018

Purpose
The purpose of this paper is to analyze the impact of financial penalties on the stability of the banking sector.

Design/methodology/approach
A unique database of 671 financial penalties imposed on 68 international listed banks between 2007 and 2014 and a fixed-effects panel data approach were used.

Findings
The results show that financial penalties increase banks’ systemic risk exposure but do not significantly affect banks’ contribution to systemic risk. Additionally, the link between financial penalties and systemic risk exposure is weaker in regulatory and supervisory systems with more prompt corrective power among national authorities. By contrast, supervisory authorities’ stronger power to declare insolvency and a greater external monitoring culture exacerbate the positive effects of financial penalties on systemic risk exposure.

Practical implications
The punishment of misconduct should correct the social harm and prevent future misconduct while ensuring the banking system’s stability. Therefore, authorities should punish misconduct by implementing penalties against the financial institutions at a specific amount that offsets the damages of misconduct but does not threaten systemic stability. Penalties against institutions may be complemented by financial penalties against upper management to induce a more responsible culture in banks.

Originality/value
This paper is the first to study the effect of financial penalties on the stability of the financial system. The results contribute to the ongoing debate on the appropriateness of financial penalties and address the question of whether bank regulators reduce or contribute to banks’ systemic risk.
The doer effect of failure and recovery in multi-agent cases: service supply chain perspective
Authors: Yildirim Cansu , Sevil Oflaç Bengu , Yurt Oznur 
Published: January 2018

PurposeThe purpose of this paper is to explore the doer effect of service failure (SF), good prior experience (GPE) and recovery on overall customer satisfaction and repurchase intentions for multi-agents in tourism service supply chain (TSSC). It specifically focuses on internal and external failure and recovery.Design/methodology/approachThe study employs a 2×2×3 between-subjects experimental design with 12 diverse scenarios. It aims to examine the main effects of GPE and the interaction effects of SF and recovery on overall customer satisfaction and repurchase intentions.FindingsThe main findings show that consumers do not show favorable behavioral outcomes when they have GPE with an affiliated party. Results of the experiments demonstrate that for hotels, there is no interaction effect between failure and recovery regarding overall customer satisfaction and repurchase intentions; however, for travel agencies, an interaction effect has been found. This indicates that an internal failure (by travel agency) should be recovered internally to increase the behavioral outcomes for travel agency. However, if there is an external failure (by hotel) then the essential thing is providing a recovery.Originality/valueAlthough the service literature covers failure and recovery in diverse contexts, these concepts are rarely studied from a multi-agent perspective in the service supply chain literature. In such a chain, a failure by a different party may remain unresolved, and this may create a positive effect on another party, if they provide recovery for the failure. This means that the doer of the failure and/or recovery (the party responsible from the failure and/or recovery) may have an impact on behavioral outcomes. However, previous literature has neglected to focus on the important issue of which entity/party performs the failure and/or recovery, and the effect on behavioral outcomes. By focusing on a principal-agent relationship in a TSSC, the study aims to address this research gap.
Improving firm performance through inter-organizational collaborative innovations
Authors: Hernandez-Espallardo Miguel , Osorio-Tinoco Fabian , Rodriguez-Orejuela Augusto 
Published: January 2018

PurposeThe purpose of this paper is to add to the existing knowledge about how firm performance is influenced by their involvement in collaborative innovation. The contextual resource-based dimensions improve the participating firm’s performance through its impact on the job-related attitudes of the firm’s personnel.Design/methodology/approachHypotheses were tested using structural equation model to analyze a set of data collected through surveys among a sample of Colombian manufacturers.FindingsThis study provides empirical evidence that contributes to the scarce research in the open innovation arena about how human resources influence performance in the inter-organizational collaborative innovations. In particular, it offers strong support for the key mediating role of the employees’ job-related attitudes in the relationship between complementary capabilities and innovation culture as value-creating conditions, and the participating firm’s ultimate sales and financial performance.Research limitations/implicationsThe results may be affected by the context of the data set. Further studies considering the influence of specific contextual variables, such as the type of innovation, the national culture or the type of partner, could yield richer insights that would help validate the results of this study.Practical implicationsThis study provides useful information for managers. As well as creating the required conditions to add value in the collaborative innovation, they should work to guarantee the better job-related outcomes for the employees involved in collaborative innovation projects.Originality/valueThis research contributes to the open innovation literature. It posits the employee’s attitudes toward collaborative innovations as a factor of the utmost importance in determining how the external collaboration affects internal performance.
Water management on the Mexico-US border: a review of the literature
Authors: Silva-Rodríguez de San Miguel Jorge Alejandro 
Published: January 2018

PurposeThe purpose of this paper is to examine literature relating to water management on the Mexico-US border. It suggests avenues that may be valuable in improving cooperation in policy-making between the USA and Mexico on water management issues.Design/methodology/approachA review of the literature associated with water management on the border of Mexico and the USA is conducted in this paper. The studies are chosen from scholarly databases (pre-eminently EBSCOHost and JSTOR), and are chosen for their depth, authoritativeness of the authors involved, and because of the empirical and quantifiable data they present. The studies selected ranged from the mid-1990s to 2017.FindingsThe literature selected for review in this paper demonstrates that shared water resources must be managed in a combination of national and binational ways to lead to sustainability. In the border region, recent initiatives to resolve inequalities have emerged, including steps taken by North American Development Bank to purchase bonds as loans.Originality/valueHistorical approaches to policy have been moderately successful, but policy needs to be updated in line with current circumstances and requirements. There appears to be a misunderstanding of what is currently needed from policy. This paper identifies areas that need updated policy and makes policy recommendations.
Biting the hand that heals: mistreatment by patients and the well-being of healthcare workers
Authors: Karaeminogullari Aysegul , Erdogan Berrin , Bauer Talya N. 
Published: January 2018

PurposeThe purpose of this paper is to explore the relationship between stress due to mistreatment by patients and caregivers’ own well-being indicators (anxiety, depression, and behavioral stress indicators). Based on predictions consistent with the job demands-resources model, it is anticipated that satisfaction with job resources would moderate the relationship between mistreatment by patients and well-being indicators.Design/methodology/approachHypotheses were tested with a sample of 182 employees in a leading training and research university hospital in Istanbul, Turkey. Results were partially replicated for a separate sample of 122 healthcare workers. Data were collected using the survey methodology.FindingsThe findings suggest that patient injustice is positively related to depression and behavioral stress indicators when satisfaction with job resources is high. Results illustrate that satisfaction with job resources has a sensitizing, rather than a buffering, role on the relation between mistreatment by patients, depression, and behavioral stress indicators, negatively affecting employees with higher levels of satisfaction with job resources.Originality/valueOrganizational justice researchers recently started recognizing that in addition to organizational insiders, organizational outsiders such as customers and patients may also be sources of fair and unfair treatment. Based on this stream of research, unfair treatment from outsiders is associated with retaliation and a variety of negative employee outcomes. The study extends the currently accumulated work by examining how mistreatment from care recipients relates to healthcare workers’ own health outcomes.
A riposte to ostracism and tolerance to workplace incivility: a generational perspective
Authors: Abubakar A. Mohammed , Yazdian Taraneh Foroutan , Behravesh Elaheh 
Published: January 2018

Purpose
Workplace mistreatment and aggression have become pressing issues in today’s multi-generational workplace. Yet, to date, the issue of investigating the impacts of passive and active types of mistreatment simultaneously on different generations has been widely neglected in the management literature. The purpose of this paper is to empirically explore the resultant effects of active (i.e. workplace tolerance to incivility) and passive (i.e. workplace ostracism) mistreatments on negative emotion and intention to sabotage, a generational perspective.

Design/methodology/approach
Data were garnered from bank employees in Nigeria (n=320) and analyzed with the aid of a structural equation modeling technique.

Findings
The data reveal that active and passive workplace mistreatments are relevant factors inflicting negative emotions and intention to sabotage, and negative emotions inflict the intention to sabotage. Furthermore, the impact of passive workplace mistreatment on negative emotion is higher among Generations X and Y cohorts, and its impact on the intention to sabotage is higher among Baby Boomers cohorts. The impact of active workplace mistreatment on negative emotion is higher among Generation Y and Baby Boomers cohorts, and its impact on the intention to sabotage is higher among Generations X and Y cohorts.

Originality/value
This paper advances our knowledge concerning the reactional response of employees to workplace mistreatment generation wise. Based on the study findings, theoretical and practical implications are identified and discussed.
Compressed lives: how “flexible” are employer-imposed compressed work schedules?
Authors: Hyatt Edward , Coslor Erica 
Published: January 2018

PurposeThe purpose of this paper is to examine employee satisfaction with an employer-imposed compressed workweek (CWW) schedule within a US municipality (City).Design/methodology/approachThe study utilizes an employee survey (n=779) to test factors related to employee satisfaction with the CWW, a four-day, ten-hours/day workweek (4/10 schedule).FindingsEmployee satisfaction with the schedule is influenced by previous 4/10 pilot experience, work schedule preference, and happiness with the 4/10 schedule’s implementation. Additionally, sick leave figures and survey results regarding informal substitute work schedules suggest that worker fatigue may limit the overall organizational value of the 4/10 schedule.Research limitations/implicationsThe study is opportunistic in nature and therefore constrained by the City’s HR Department concerns for survey length and respondent anonymity. This meant an inability to collect demographic data or to utilize validated scales.Practical implicationsAnalysis suggests that the potential work-life benefits of flexible work schedules may not apply equally to employer-imposed vs employee-chosen compressed work schedules. Further, CWWs engender greater fatigue despite employee satisfaction, an issue managers should consider when weighing schedule costs and benefits.Originality/valueThe study highlights the importance of employee choice in conceptualizing flexibility and for capturing CWW benefits, namely: an initiative’s voluntary or involuntary nature should be considered when determining whether it is likely to be beneficial for employees.
Psychosocial effects of proactivity
Authors: Ghitulescu Brenda E. 
Published: January 2018

PurposeAlthough proactivity is thought to have positive effects in the workplace, researchers still need to learn more about the contingent aspects of these effects. Proactivity, a challenging form of promotive behavior that is generally desired by organizations, can lead to unexpected consequences such as role overload, job strain, and conflict with coworkers, which may undermine future proactivity. The purpose of this paper is to examine the impact of proactive behavior on job satisfaction, affective commitment, and conflict with coworkers, in the context of collaborative work. This study investigates the extent to which collaborative behavior, an affiliative form of promotive behavior, can mitigate the impact of proactive behavior on conflict and promote positive individual psychosocial outcomes, thus making proactive behavior more sustainable in the workplace.Design/methodology/approachUsing a survey methodology, data were collected from a sample of 170 teachers engaged in collaborative work.FindingsResults show that both proactivity and collaborative behavior positively impact affective outcomes, but have opposite effects on conflict. Collaborative behavior complements proactive behavior in that it enhances the effects of proactivity on satisfaction and reduces its impact on conflict.Research limitations/implicationsCreating the appropriate organizational conditions to support employee proactivity is critical for enhancing proactive employees’ work experience and success, effectively motivating and retaining them, and promoting future proactivity. The results indicate that collaboration creates a context where the positive effects of proactivity are enhanced and its negative effects are weakened.Originality/valueThis research is one of the first studies to examine the interactive effects of proactivity and collaboration. The study shows that collaborative behavior can play an important role in enhancing the benefits of proactivity. Thus, the research advances a contingency perspective of proactivity and contributes to a better understanding of its effects.
Relationships between job characteristics, work engagement, conscientiousness and managers’ turnover intentions
Authors: Agarwal Upasna A. , Gupta Vishal 
Published: January 2018

PurposeIntegrating the job demands-resources theory and the conservation of resources theory, the purpose of this paper is to develop and test a moderated-mediation model examining the relationships between motivating job characteristics, work engagement, conscientiousness and managers’ turnover intentions.Design/methodology/approachData were collected using a survey questionnaire from 1,302 managers working in eight Indian private sector organizations. Structural equation modeling and hierarchical regression analysis were used to test the hypothesized relationships between the study variables.FindingsThe study found evidence of the mediating role of work engagement for the relationship between motivating job characteristics and managers’ turnover intentions. Conscientiousness moderated the relationship between work engagement and turnover intention. The total and indirect effects of motivating job characteristics on turnover intention were moderated by conscientiousness.Research limitations/implicationsThe study was cross-sectional, so inferences about causality are limited.Practical implicationsThe findings of this study reaffirm the crucial role of job characteristics in influencing work engagement and turnover intention. By examining work engagement as a mediator for the job characteristics-turnover intention relationship, this study explores the process through which job characteristics are associated with turnover intention. The findings of the moderating influence of contentiousness on the relationship of direct and indirect effects of job characteristics suggests that individual personality can influence social exchanges as well as managerial attitudes and behaviors in multiple ways.Originality/valueThe study provides an insight into the underlying process through which job characteristics are related to managers’ turnover intentions. To the best of the authors’ knowledge, such a study is the first of its kind.
Emerging Cultural Capital in the City: Profiling London and Brussels
Authors: Savage Mike , Hanquinet Laurie , Cunningham Niall , Hjellbrekke Johs 
Published: January 2018

AbstractThis essay examines how the contemporary city is being redefined as a fundamental crucible in which new and emerging modes of cultural capital are being forged. Drawing inspiration from the links Bourdieu draws between physical and social space, we use comprehensive quantitative surveys from Belgium and the UK to explore the accelerating interplay between large urban centres and the generation of ‘cosmopolitan cultural capital’. We show a close association between urban sites and the location of residents with new kinds of emerging cultural capital. This appreciation allows us to understand the increasing prominence of large metropolitan centres, which stand in growing tension with their suburban and rural hinterlands. This process is simultaneously cultural, economic, social and political and marks a remaking of the nature of cultural hierarchy and cultural capital itself, away from the older model of the Kantian aesthetic, as elaborated by Bourdieu inDistinction, which venerates a ‘highbrow’ aesthetic removed from everyday life, towards ‘emerging’ forms of cultural capital that valorize activity, engagement and intense forms of contemporary cultural activity.
Urban Distinctions: Class, Culture and Sociability in the City of Porto
Authors: Pereira Virgílio Borges 
Published: January 2018

AbstractThis essay employs Pierre Bourdieu's theory of practice and the methodology of Multiple Correspondence Analysis (MCA) to extend the mapping of the dynamic relations between class and culture presented in Bourdieu's Distinction to encompass urban space, drawing on data from a multi‐method research project on the city of Porto, Portugal. We present a detailed analysis of the formation and structure of local social space and show its relevance for the study of the (re)production of urban lifestyles. Differences in the volume and composition of the capital of city residents are identified and shown to underpin the relations between social positions, dispositions and position takings in various realms of cultural consumption. Meaningful configurations of ‘lifestyle modalities’ have clear roots in the city's social space, which in Portugal, as in France, can be interpreted in terms of distinction, pretension and necessity.
Planning Gentrification and the ‘Absent’ State in Athens
Authors: Alexandri Georgia 
Published: January 2018

AbstractIn times of austerity, gentrification is promoted as a prime investment opportunity capable of reviving stagnating local economies. In Athens, pro‐gentrification policies (using English slogans like ‘Re‐launch Athens’ and ‘Re‐activate Athens’) have become increasingly defined in their targeting of specific areas. Moreover, planning in Greece is characterized by spontaneity, fragmentation and tolerance of speculation, specifically favouring the gentrification process. In many cases, the state's ‘absence’ after promulgation of regeneration projects acts as a clear strategy for inner‐city gentrification. After discussing the emergent relations between state policies on urban intervention and gentrification in the post‐crash era, this article will focus on the peculiarities of the Greek planning system and how these have led to the gentrification of an inner‐city area called Metaxourgio.
Race and the Production of Extreme Land Abandonment in the American Rust Belt
Authors: Hackworth Jason 
Published: January 2018

AbstractExtreme land abandonment is one of the most visible expressions of urban decline. Conventional theory emphasizes housing lifecycle processes, municipal fiscal challenges and deindustrialization to explain its prevalence. Empirically however, these factors are not strongly associated with the most extreme instances of land abandonment in the American Rust Belt. Race, by contrast, is strongly associated with these patterns, yet there is little mention of it in conventional theory. This article draws on group threat theory to explain how the construction of Blackness as a threat to white property, power and political influence, has propelled the production of extreme land abandonment. The constructed threat has translated into a sustained suppression of demand and capital for overwhelmingly black neighborhoods. These forces operate both independently and as an accelerant for other abandonment drivers.