bluuebunny/crossref_metadata_2025_split huggingface dataset:
Mentorship of expatriates in transnational companies
Authors: Hansen Zaza Nadja Lee , Rasmussen Lauge Baungaard 
Published: June 2016

Purpose– Due to a number of reported failures of expatriation assignments, a growing body of literature is exploring the possible roles of mentors in supporting expatriates in critical phases while working in another culture. The purpose of this paper is to expand upon the research of mentoring based on a literature review and an empirical study of mentoring expatriates in three transnational companies.Design/methodology/approach– This paper is based on findings from three case companies based in Denmark. In total, 37 semi-structured interviews were conducted with expatriates, managers and vice presidents at the three home organizations and their subsidiaries.Findings– Several empirical studies, including the study presented in this paper, indicate that ethnocentrism in the home-company is a main constraint for cross-cultural learning mediated by the expatriates. It is suggested that the HR department in the home-company should create specialized professional training programs and recruit employees with practical knowledge about expatriation. However, personal and relational mentoring should be conducted by experienced and motivated individuals who are supported and recognized, but not controlled, by the HR department.Research limitations/implications– This research is focused on Danish companies and further research is needed to test the theories in other cultural settings.Practical implications– This research can help companies and expatriates gain a more successful expatriation period.Originality/value– The value and role of mentorship is detailed from a theoretical and practical perspective, which adds to the body of literature on expatriates and mentorship.
Gaming the gamer? – The ethics of exploiting psychological research in video games
Authors: Søraker Johnny Hartz 
Published: June 2016

PurposeThe purpose of this paper is to investigate the ethical implications of video game companies employing psychologists and using psychological research in game design.Design/methodology/approachThe author first argues that exploiting psychology in video games may be more ethically problematic than familiar application domains like advertising, gambling and political rhetoric. Then an overview of the effects particular types of game design may have on user behavior is provided, taking into account various findings and phenomena from behavioral psychology and behavioral economics.FindingsFinally, the author concludes that the corresponding ethical problems cannot – and should not – be addressed by means of regulation or rating systems. The author argues instead that a more promising countermeasure lies in using the same psychological research to educate gamers (children in particular) and thereby increase their capacity for meta-cognition.Originality/valueThe importance of this lies in the tremendous effect these behavior-modifying technologies may have upon our self-determination, well-being and social relations, as well as corresponding implications for the society.
Trust formation in information systems implementation in developing countries
Authors: Vaidya Ranjan 
Published: June 2016

PurposeThe purpose of this study is to understand the trust formation expectations of stakeholders in the implementation of information and communications technology for development (ICT4D) projects.Design/methodology/approachThis paper uses a qualitative methodology inspired by a critical approach. It uses a thematic analysis approach, and draws the results using a constant comparison method. It is guided by the Pierre Bourdieu’s theory of practices. This is an empirical study that uses semi-structured interviews for the data collection.FindingsLack of an integrated view of emancipatory expectations has a negative impact on the trust levels of stakeholders. An integrated view of emancipation has physical, moral and social dimensions.Originality/valueThe study brings forth the concept of entry point activities (EPAs). To the author’s knowledge, this is the first application of this concept in ICT4D research. EPAs can be used to develop trust relationships between the stakeholders of ICT4D projects.
The Syrian Electronic Army – a hacktivist group
Authors: Warren Matthew , Leitch Shona 
Published: June 2016

Purpose
The aim of the paper is to assess the hacktivist group called the Syrian Electronic Army and determine what their motivations in terms of ethical and poetical motivations.

Design/methodology/approach
This paper looks at chronological examples of Syrian Electronic Army activities and assess them using a developed hacktivist criteria to try and gain a greater understanding of the motivations of the Syrian Electronic Army. The paper uses a netnography research approach.

Findings
This paper determines that the Syrian Electronic Army is motivated to protect the Syrian Government. This protection is highlighted by the new media and social media organisations that the Syrian Electronic Army attacks online.

Research limitations/implications
This paper focuses only on one group the Syrian Electronic Army.

Practical implications
A greater understanding of the Syrian Electronic Army.

Social implications
A greater understanding of the development of hacktivism.

Originality/value
A unique study into the motivation of the Syrian Electronic Army.
As good as new – valuing fashion brands in the online second-hand markets
Authors: Sihvonen Jenniina , Turunen Linda Lisa Maria 
Published: June 2016

Purpose
Brand management and marketing have focused on brand-new goods, thus largely neglecting the emergence of markets for used products. This study sheds light on how consumers determine the perceived value of fashion brands in online flea markets. In addition, this study aims to illustrate how fashion brands are perceived when sold second-hand in Facebook flea markets.

Design/methodology/approach
Empirical data, consisting of internet discussions, were collected for this study from seven Facebook flea market forums between Fall 2014 and Fall 2015. The discussions were analyzed by means of qualitative content analysis.

Findings
In the context of flea markets, the perceived value is negotiated and evaluated through six antecedents: perceived quality, price, design, origin, authenticity and brand availability. Not surprisingly, price and quality appear as focal aspects when determining the value of a used brand in second-hand markets. However, the aspects of availability, origin and design complicate the considerations of the perceived value and can distinguish between different flea markets for fashion brands. In online second-hand markets for fashion brands, the passing of time appears to be an important factor grounding the consumers’ considerations of the perceived value.

Originality/value
This study brings forward novel viewpoints to brand marketing by discussing the formation of the consumer-perceived value in the growing field of online second-hand sales of fashion brands.
“We could end up in a lot of trouble”: teachers’ communications with young children about mental health
Authors: Cooke Anne , King Janine , Greenwood Kathryn 
Published: June 2016

Purpose
– Stigma towards people with mental health problems is a significant problem and appears trenchant despite recent anti-stigma campaigns. Attitudes develop in young children, and may be stronger and less malleable in adolescence. Early intervention may be important for mental health education and stigma prevention. Theory, evidence and practical considerations all suggest that teachers’ involvement is key. By exploring communication about mental health between teachers and young children, it will be possible to elaborate how stigma develops and may be ameliorated. The purpose of this paper is to explore teachers’ accounts of this communication and the factors that influence it.

Design/methodology/approach
– Semi-structured interviews with 15 primary school teachers were transcribed and analysed using a grounded theory approach.

Findings
– Discussions about mental health were largely absent from the classroom, due to teachers’ anxiety. Teachers felt the need to protect children from exposure to people with mental health problems and even from information about the topic, believed they lacked the necessary expertise, worried that such discussions were outside their remit and were anxious about parents’ reactions.

Originality/value
– This was the first study to interview teachers on this topic and suggests that a significant opportunity to address fear and stigma is being missed. Teachers’ silence may reinforce that mental health problems are taboo, and prevent children from developing knowledge and a language to talk about mental health. The inclusion of teachers in early mental health education and could promote better understanding and more inclusive attitudes, especially if supported by educational policy and curriculum.
The value of carers in mental health research
Authors: Kara Helen 
Published: June 2016

Purpose– The purpose of this paper is to assess the impact of a mental health carers’ research reference group on mental health research in the Heart of England region.Design/methodology/approach– The methodology was a co-produced participatory evaluation, and the research was co-produced by the group. The design involved a literature review of carers’ involvement in UK mental health research, and collection of secondary data (group records) and primary data from researchers, group members, and facilitators. Analysis was initially thematic, then synthesised.Findings– The group’s work had a positive impact on researchers and group members, and to some extent on mental health research and networks more widely. No negative impact was identified.Research limitations/implications– The researchers were not able to contact or include everyone who had been involved with the group. Some of those who did not give input may have felt less positive about the group than those who did respond. Co-production does not signify equality. Evaluation inevitably involves bias.Practical implications– The conclusion is that mental health carers have a unique and positive contribution to make to mental health research, and have the right to be involved in such research in a non-tokenistic way. This has practical implications for mental health and mental health research services.Originality/value– This is the first mental health carer-controlled evaluation of a mental health carer research reference group. Mental health carers conducted the research and wrote this paper, giving a perspective rarely found in the literature. This has value for people working in, studying, and researching mental health, and for other mental health carers.
What’s wrong with IVR system service? A spatial theorisation of customer confusion and frustration
Authors: Ellway Benjamin P.W. 
Published: June 2016

Purpose– The purpose of this paper is to re-examine the important question of what is wrong with interactive voice response (IVR) system service by expanding a spatially informed conceptualisation of virtual navigation which recognises the experience of movement within and through space.Design/methodology/approach– First, previous research on IVR systems is reviewed to highlight key themes to a service audience. Second, the metaphorical aspects of language used by the popular and trade press to describe IVR systems is examined. Usability and design issues are identified from previous research as a basis from reinterpreting them from a spatial perspective of navigation.Findings– Both figurative and conceptual spatial metaphors are used to describe the IVR system as an enclosed physical space, within which customers enter, feel stuck, get lost, or try to escape from. The usability issues of human memory, linearity, and feedback, can be reinterpreted from a spatial perspective as a basis for explaining confusion and frustration with IVR systems.Research limitations/implications– Since the paper is conceptual, further research is needed to empirically investigate different types and features of IVR systems. The possible influence of age and culture upon the spatial nature of experience is especially interesting topics for future study.Practical implications– The paper identifies the absence of space as an inherent limitation of IVR systems. It subsequently recommends that firms should provide spatial resources to support customer use of IVR systems, which is supported by the recent emergence of visual IVR.Originality/value– The paper introduces the broader literature on IVR systems to the service field as a basis for raising awareness about this ubiquitous technological component of telephone-based service delivery. It applies and develops a highly abstract conceptual perspective to examine and interpret the representation and experience of IVR systems, as a basis for explaining the confusion, frustration, and dislike of them.
Human resource management impact on knowledge management
Authors: Figueiredo Elisa , Pais Leonor , Monteiro Samuel , Mónico Lisete 
Published: June 2016

Purpose– The purpose of this paper is to explain and empirically test the dependence of organizational processes related to knowledge on the nature of assumptions operating in processes of human resource management (HRM) in organizations. It concentrates on practices related to training, career development and retention.Design/methodology/approach– This empirical study as a quantitative nature and the sample is made up of 5,306 collaborators in 634 organizations belonging to an economic group in the banking sub-sector. Data were collected through two questionnaires: human resource management practices questionnaire and knowledge management questionnaire – short form. The model was tested by applying univariate and multivariate multiple regression analyses.Findings– Findings provide support for the proposed model and show the predictive capacity of the HRM practices regarding knowledge management (KM) processes, revealing a strong direct relationship between the two constructs. It stands out that the people management practices adopted from an organic and valued perspective possess a particular and distinctive capacity to predict and impact positively on KM processes.Practical implications– The findings may be used by human resources and KM practitioners interested in the development of organizational knowledge through human resource practices.Originality/value– The main contribution of this study is to confirm the close relationship of dependency between organizational management processes regarding people and knowledge, showing the positive effect of best practices of HRM on KM processes, as opposed to traditional or transactional practices.
The barriers to re-purposing not-for-profit real property assets
Authors: Sharam Andrea , McShane Ian , Bryant Lyndall , De Silva Ashton 
Published: June 2016

Purpose
– The purpose of this paper is to examine the barriers to the re-purposing of under-utilised real property assets owned by Australian not-for-profit (“NFP”) organisations for affordable housing provision.

Design/methodology/approach
– Exploratory research was undertaken with five diverse (non-housing) NFP organisations.

Findings
– The research indicates that NFP organisations who are not principally engaged in housing provision, but hold surplus or under-utilised land and property assets, may be willing partners in affordable housing provision. However a range of institutional and structural barriers would need to be overcome for housing developments to occur on under-utilised NFP organisations land holdings.

Research limitations/implications
– The small scale of the study limits generalisation from the research findings. However, the findings point to an opportunity for innovation in housing land supply that warrants larger scale research.

Practical implications
– This research provides evidence that a source of well-located land is potentially available for future affordable housing provision, but that NFP organisations would require skills and financial resourcing in order to make their land available for this purpose.

Social implications
– Well-located land is a major cost input for the provision of affordable housing, and the re-purposing of NFP organisations land or assets for affordable housing could make a significant contribution to the stock of social housing.

Originality/value
– There has been no research on how NFP organisations view opportunities to repurpose their land for affordable housing despite this sector being actively encouraged to do so. This paper reports the first Australian study of dispositions and barriers to the re-use NFP organisations land assets.
Library patrons’ emotions after information retrieval: effects of perceived self-efficacy
Authors: Mohd Suki Norazah , Mohd Suki Norbayah 
Published: June 2016

Purpose– Successful information retrieval is determined by library patrons retrieving accurate, relevant, and up-to-date information stored in documents; this affects their self-efficacy, emotions, and behavior. The purpose of this paper is to examine the impact of mastery experiences, self-evaluation, vicarious observation of others’ experiences, social feedback, and physiological state of library patrons’ emotions after information retrieval.Design/methodology/approach– A structured close-ended questionnaire survey was utilized of which 200 responses were valid and usable for data analysis. Multiple regression analysis was executed to assess the influence of personal self-evaluation, comparisons with others, physiological state, and social feedback, on the library patrons’ emotions after information retrieval.Findings– The findings of this study indicated that social feedback had the greatest influence on the library patrons’ emotions after information retrieval, followed by personal self-evaluation and physiological state.Originality/value– This study employed quantitative research design utilizing multiple regression analysis which provides useful insight for university librarians on the specific factors that have significant effects on library patrons’ emotions after information retrieval. The outcomes add a new perspective to preceding studies on library patrons’ emotions after information retrieval, which has previously been inadequately researched in the Malaysian setting.
Web directories: selected features and their impact on directory quality
Authors: Jachimczyk Adam , Chrapek Magdalena , Chrapek Zbigniew 
Published: June 2016

Purpose
– The purpose of this paper is statistical examination of nearly 7,000 web directories and an analysis of factors which affect their quality measured by PageRank.

Design/methodology/approach
– The authors analysed 6,821 directories registered at www.katalogiseo.info/. The following information about the directories was examined: the year of registration on the website, the directory’s PageRank value, the existence of an active IP address, backlink requests, a fee charged for submission to the directory, as well as directory moderation and subject. Statistical analyses were performed with the use of Microsoft Excel, version 2010, and R software, version 3.0.0. The PageRank values were collected with a software written in Python.

Findings
– The study has shown a gradual increase in popularity of directories as one of the basic tools in search engine optimisation. The analysis has indicated a relatively high percentage of spam web directories. The evidence of this is the number of directories with undetermined PageRank values. The study revealed that careful management of a directory and its subject have key impact on directory quality measured by PageRank.

Originality/value
– Relatively few publications focus on the problem of web directories which represent a very large group of websites created solely to manipulate web search engine rankings. This paper discusses the phenomenon of web directories, reveals the percentage of spam directories, and factors which affect their quality measured by PageRank.
Added value in the context of research information systems
Authors: Nabavi Majid , Jeffery Keith , Jamali Hamid R. 
Published: June 2016

Purpose
– The purpose of this paper is to discuss added value in the context of current research information systems (CRISs) based on metadata enrichment.

Design/methodology/approach
– This discussion paper uses literature review as well as analysis of CRISs specifications to discuss added value possibilities.

Findings
– Added value of the CRISs is in their integration and interoperability with the same and similar information systems. Since metadata plays key roles in interoperability of information systems, therefore focussing on metadata-related issue can add considerable values to CRISs. Two types of metadata can be distinguished in every CRISs including macro- and micro-metadata. In terms of macro-metadata common European research information format (CERIF) by itself is an added value for CRIS because it draws a complete view of the research landscape including entities and their relations. CERIF metadata structure is designed in such a way that supports micro- and macro-metadata.

Originality/value
– There is a lack of literature on adding value to research information systems especially CRIS and particularly how value can be added in CRISs still is an unanswered question. CRIS developers can use this paper as a road map to choose the most valuable strategy for adding value to their systems.
To sit at the table, you have to know the language: important financial metrics for HR directors
Authors: Albrecht Chad , Gardner Tim , Allred Scott , Winn Brad , Condie Adam 
Published: June 2016

Purpose
The main thrust behind strategic human resources (HR) includes strengthening the impact of HR on the organization. In other words, strategic HR attempts to place the HR department on equal footing with other functional areas of business. HR professionals who understand both operational indicators and their decisions on various financial metrics have greater focus and clarity when making decisions. HR professionals with such knowledge are also more likely to be viewed favorably by their counterparts in other departments and have a greater voice in the executive suite and boardroom.

Design/methodology/approach
Interviews with board of director(s).

Findings
There has been a significant shift in the role of HR over the past several decades. The HR department has evolved from a role focused primarily on dealing with administrative issues, litigation and unions, to a department that drives strategy and adds value throughout the company. To continue this transition, HR professionals should have a solid knowledge of critical financial information, including financial and operational metrics and ratios. By combining this information with a strategic mindset, HR professionals are better prepared to add value to the firm, and they participate more fully with other members of management in determining the strategic direction of a firm.

Originality/value
A competent, strategically minded HR professional who understands not only people-related issues but also financial issues can “elevate strategic discussions” in the executive suite and boardroom. Just as financial statements serve to direct attention to operational issues and to spur responsive management decisions among line managers, so too can financial statements direct the attention of HR professionals to line items specifically impacted by HR policies and processes. When HR professionals consider the impact of their decisions on the financial statements and financial metrics, they become key players in helping the firm achieve organizational goals.