bluuebunny/crossref_metadata_2025_split huggingface dataset:
Trend of hidden values and use of intellectual capital information
Authors: Ahmed Haji Abdifatah 
Published: May 2016

Purpose
The purpose of this study is to primarily examine the trend of hidden values and use of intellectual capital (IC) information narratives of leading Malaysian companies in the context of the recent financial crisis. The study then assesses the implications of IC information on a firm’s market value.

Design/methodology/approach
It examines the trend of hidden values and the corresponding role of IC information releases through analyses of archival data retrieved from Bloomberg and corporate annual reports of 153 firm-year observations across a three-year period (2008-2010). Various statistical and econometric data analyses were performed to examine the aforementioned exercises.

Findings
This study documents four main findings. First, the results show a significantly widening gap between market and book values during the financial crisis, with the market values consistently higher than the book values in all three years. Second, the hidden values significantly increased over time, with the increase becoming substantially higher in the years corresponding to the tail-end of the crisis. Third, the findings indicate that an increase in the hidden values results in a simultaneous increase in IC disclosures, with firms using IC information to inform and reflect their hidden values. Finally, it is shown that the overall amount of IC disclosures, and in particular human capital information, has a significant positive association with hidden values and, consequently, the market value of the companies.

Practical Implications
For IC researchers, the study shows the existence of a substantial amount of hidden values in the corporate landscape; thus, there is a need to actually uncover the pattern and creation of hidden values within firms through action research. For businesses, the study reveals the importance of releasing IC information narratives to a firm’s value creation process. The results are also important for policymakers in promoting integrated corporate reporting framework to report IC resources of a firm, perhaps a policy extending the recent mandatory requirement of corporate social responsibility (CSR) reporting in Malaysia.

Originality/value
This study presents a rare empirical assessment of the trend of hidden values and use of IC information narratives in the context of a recession. The findings can benefit companies and regulators in getting to know a growing level of hidden values – as well as the usefulness of IC information.
Rewards for continuous training: a learning organisation perspective
Authors: Gil Alfonso J. , Mataveli Mara 
Published: May 2016

Purpose
– The purpose of this paper is to analyse the rewards for training in the Spanish wine sector.

Design/methodology/approach
– Through a questionnaire, Rioja wineries’ employees were asked about the training rewards in the sector. It is addressed different types of rewards (monetary and non-monetary) and contrasted with job category and functions of employees. The hypotheses were confirmed through ANOVA.

Findings
– In the theoretical section, the importance of the learning environment is discussed. The development of a learning environment promotes workplace learning. Empirically, there are no significant differences in the effects on perceptions between rewards tied to training, the job category or job function of the employees in the company.

Originality/value
– The importance of rewards as tools to moderate the behaviour of employees is discussed. It is found that the employees’ position in the company is not related to the type of training reward.
Services branding triangle
Authors: Pinar Musa , Girard Tulay , Trapp Paul , Eser Zeliha 
Published: May 2016

Purpose– The purpose of this paper is to examine customer, management, and contact personnel perceptions of consumer-based brand equity (CBBE) and its dimensions utilizing a services branding triangle framework in the banking industry.Design/methodology/approach– Data were collected from customers, managers, and contact personnel of three types of banks in Turkey – state, private, and foreign.Findings– The study finds significant external branding gaps between the perceptions of managers and customers and interactive branding gaps between the perceptions of contact personnel and customers, but no internal branding gaps between the perceptions of managers and contact personnel with respect to CBBE dimensions.Research limitations/implications– The sample was limited to Turkish adult citizens of a single major metropolitan area in Turkey and bank personnel in three cities.Originality/value– The services branding triangle framework used in this study allows service brand managers to understand not only the differences in the perceptions of brand equity dimensions of bank customers, managers, and contact personnel, but also provides an opportunity to identify the external, internal, and interactive branding gaps of each of the brand equity dimensions. The findings provide an empirical test for the three promises theory and identifying potential branding gaps resulting from differences between consumer, management, and contact personnel perceptions of CBBE and its dimensions. The paper discusses the implications of the findings in developing a strong services brand and brand equity.
Mining booms and growth in Laos – empirical result from CGE model
Authors: Kyophilavong Phouphet 
Published: May 2016

PurposeThis study aims to lay out a framework to quantify the impacts of mining booms on the macro-economy in Laos.Design/methodology/approachA computable general equilibrium (CGE) model is used to investigate the impact of the mining sector on the Laos’ economy by examining this sector’s increase in both stock and the productivity of capital.FindingsIt was found that higher capital stock and productivity lead to increased value added, production, exports and investment in the mining sector. These increases result in higher real gross domestic product, exports and investment. Unfortunately, the effects from the associated Dutch disease negatively impact real production and value added in the agriculture and industry. Suitable macroeconomic management and prudent administration of the windfall income from mining are therefore important.Practical implicationsThe finding is important for policymakers to implement policy to deal with the negative impact of mining booms.Originality/valueIt is the first study to attempt to investigate the impact of the mining sector on the Lao economy using the CGE model. Second, we also provide recommendation to cope with the negative impact from mining booms which provide important implications for other developing countries that face the negative impact from mining booms.
Financing village enterprises in rural Bangladesh
Authors: Mariet Ocasio Vange 
Published: May 2016

PurposeThe purpose of this paper is to explore the factors that determine non-farm enterprise revenue and to empirically test the association between access to credit, credit source and firm performance among poor entrepreneurs in rural Bangladesh.Design/methodology/approachUsing a Bangladesh Institute of Development Studies and World Bank survey from over 1,700 households in rural Bangladesh, a panel data model is used to control for unobserved heterogeneity among households and explore the determinants of non-farm revenue.FindingsThe findings suggest that village infrastructure and household labor assets have a positive impact on enterprise development. The findings reveal that the use of rural credit as a production input is important in augmenting revenue for the non-farm enterprise, but there are differential effects by credit source.Research limitations/implicationsBecause the study uses data from a quasi-experimental survey design, unobserved effects that can bias the results must be controlled for. Also, as credit program impacts can be location-specific, caution in generalizing the results of this study must be exercised.Practical implicationsThis study provides evidence on the positive effects of microcredit, family assets and family social capital on economic outcomes and microenterprise growth for poor entrepreneurial households. If enterprise growth is important for development, greater understanding of the determinants of microenterprise performance and the role of credit in the success of microfirms is beneficial for policymakers and the institutions that finance small-scale production.Social implicationsIf it is agreed that entrepreneurship is important in promoting development, self-sufficiency and positive economic outcomes (Yunus, 2007), then credit program design should focus on both the credit needs of the poor and the dynamics inherent in enterprise development for this group of entrepreneurs.Originality/valueThis paper expands the limited literature on the determinants of microenterprise growth and the role of credit in microenterprise development by tracing a positive link between village infrastructure, family demographics and access to credit. The identification of the factors that determine non-farm enterprise revenue is important for policymakers because enterprise growth is perceived as essential for economic development.
Does a multilateral forum work for Africa? Daunting tasks of Japan’s TICAD initiative
Authors: Hatani Faith 
Published: May 2016

Purpose
This paper aims to discuss the recent emergence of multilateral forums for African development. By focusing on the Tokyo International Conference on African Development (TICAD) led by the Japanese Government, the paper considers key issues and challenges that this new type of multilateral forum may face.

Design/methodology/approach
The paper reviews the existing literature in an interdisciplinary manner. To illustrate the multiplicity of issues and highlight diverse viewpoints, the study also provides an overview of a panel discussion at the fifth TICAD meeting as an exemplar by using a coding method.

Findings
The study suggests that a multilateral forum based on policy dialogue between a single donor and multiple recipients is likely to not only pose extremely complex tasks for the donor nation but also potentially constrain aid effectiveness in African countries unless the recipients’ ownership of their development is properly identified through sensible leadership.

Originality/value
Although “one donor–multiple African countries” forums are on the rise across the world, this paper calls for careful examination of the effectiveness of new type of multilateral forums for Africa. Through the evaluation of the contribution of TICAD, which is the pioneer for this kind of forum, this paper sets out essential elements to be considered by researchers and policymakers for the development of Africa.
Multi-criteria decision framework for supplier classification in collaborative supply chains
Authors: Hudnurkar Manoj , Rathod Urvashi , Jakhar Suresh Kumar 
Published: May 2016

Purpose
– Buyer companies’ engagement with suppliers varies according to their specific business needs. Prior models of supplier classification are based on the dimensions like product specification or criticality of purchase. As the supply chains are embracing collaboration among partners to respond to the dynamic market conditions, it is prudent to study the changes adopted by buyer companies for supplier classification. The paper aims to discuss these issues.

Design/methodology/approach
– This is an exploratory research for identifying the criteria used for supplier classification based on the interviews of practitioners from buyer multinational manufacturing companies operating in India. The content analysis of the subjective responses led to the identification of distinctive criteria.

Findings
– Although, many of the practitioners were unaware of the model per se, they labelled their suppliers as per the types stated in the Kraljic model. They mentioned twenty six criteria for supplier classification; five of which do not have any reference in the extant literature. The degree of presence of these criteria provides a multi-criteria framework for supplier classification that has been further extended based on prior models.

Research limitations/implications
– The exploratory nature of the study, its confinement to Indian milieu and small sample size could limit the generality and exhaustiveness of the findings.

Practical implications
– The framework and its extension can be used by practitioners in assessing and classifying their suppliers for strengthening supply chain collaboration.

Originality/value
– This research unveils five new criteria used by buyer companies for supplier classification. The multi-criteria framework for supplier classification and its extension give new insights into the supplier characteristics significant for supply chain collaboration.
Are subjective business performance measures justified?
Authors: Vij Sandeep , Bedi Harpreet Singh 
Published: May 2016

Purpose– The purpose of this paper is to operationalize the subjective measures of business performance and assessing their justification for use in place of objective measures of business performance.Design/methodology/approach– The study is based on a sample survey of 171 companies listed on Bombay Stock Exchange, India. A cross-sectional descriptive research design has been used. Exploratory factor analysis was used to assess the factor structure and dimensionality of objective and subjective measures of business performance. The psychometric properties of these measures and their interrelationship have been assessed through confirmatory factor analysis.Findings– The study finds a strong positive correlation between subjective business performance and objective business performance. The study finds it justified to use the subjective measures of business performance.Research limitations/implications– Response bias may have crept in because of self-reported measure used for the study. Future researchers may cross-verify the subjective perception of respondents with data available from the records of the firms. Second, the study focuses only on financial and operational indicators of performance. The future studies may widen the scope of business performance by incorporating the interests of other stakeholders like suppliers, government, environment and society in general.Practical implications– The strategy researchers confronting the challenge of adopting appropriate measures of business performance can use either or both of subjective and objective performance measures, as suggested in this study. The study has suggestions for strategic decision makers regarding measurement of business performance in terms of financial as well as operational indicators.Originality/value– The study operationalizes and validates two measures of performance, namely, subjective business performance and objective business performance. The study contributes to the strategic management literature by providing evidence for association between objective and subjective measures of performance.
Constructive conservation – a model for developing heritage assets
Authors: Hill Sarah 
Published: May 2016

Purpose
– The purpose of this paper is to outline a conceptual model for adaptive reuse of heritage assets which has been produced in an effort to fill a gap in information, address the complexity of developing heritage assets and encourage more responsible and responsive treatment of heritage assets. The purpose of the model is to visually articulate the various elements that must be considered to successfully develop a heritage asset.

Design/methodology/approach
– Based on six years of observation and industry practice, the model reflects a previously undocumented process for developing and adapting built heritage assets employed by many professionals across the UK. The model is further strengthened by drawing from other international theories, concepts, and principles.

Findings
– The redevelopment of heritage assets is a “wicked problem”. The model established visually articulates current good practice in the field and provides a simplified version of the process.

Originality/value
– Presently, there is insufficient contemporary literature which adequately describes or visualizes the complex adaptive reuse of built heritage in a coherent and holistic way. This model is the first to try to visually capture and communicate current good practice for widespread use. It is hoped that the documentation and dissemination of this process will help to advance creative problem solving, increase the appeal of developing heritage assets and elevate the quality of work produced.
Understanding museum visitors’ experience: a comparative study
Authors: Brida Juan Gabriel , Meleddu Marta , Pulina Manuela 
Published: May 2016

Purpose– The purpose of this paper is to examine museum visitors’ experience. The objective of the research is to explore preferences, behaviour, overall. This study experience and the determinants on repeated visits to two heritage sites. In particular, a more comprehensive regression approach is introduced and employed to compare results at two regional museums.Design/methodology/approach– First, a factor analysis identifies a set of orthogonal factors related to visitors’ perceptions on their positive and negative experiences at two different museums. Second, a two-step cluster analysis is implemented to identify specific demand segments. Third, a regression analysis reveals the key determinants that influence visitors’ perceptions on the quality of services provided at the cultural sites. The empirical data were collected at two archaeological museums located in Sardinia and Trentino Alto Adige (Italy).Findings– On the whole, some homogeneous findings have been obtained for the two cultural sites, regardless of the different levels of attractiveness exerted by these two museums. Moreover, the outcomes highlight that the two museums need to be reinterpreted and reorganised with the provision of supplementary services, able to satisfy a broader audience, and enriching their traditional mission that is to collect, preserve and exhibit the archaeological heritage.Practical implications– The methodological approach presented in this paper is for practitioners and curators to deepen their understanding of their consumers and to improve the overall quantity and quality of services offered.Originality/value– This paper presents a novel and integrated approach to investigate customers’ experience and their needs with the aim of improving the overall quality of the services provided at the museum. The proposed methodology is used to analyse multidimensional aspects of the visit to a cultural site. Within the literature on museum marketing and management, this methodological framework can be regarded as an alternative approach to analyse visitors’ experience, characteristics, behaviour, preferences and to elicit specific characteristics of different segments of demand.
What we do know and what we need to know about knowledge in the growth process
Authors: Caiazza Rosa , Foss Nicolai , Volpe Tiziana 
Published: May 2016

Purpose– There is evidence for major positive effects of knowledge transfer and innovation diffusion on economic growth. Much research has addressed schooling, training, and other aspects of human capital accumulation, but less emphasis has been placed on the interaction between firms and other organizations as a key driver of the development of new knowledge and its economic use. There is an extensive body of literature that discusses various aspects of knowledge transfer and innovation diffusion between firms, and this literature may serve as a microfoundation for understanding the role of knowledge in the growth process. However, we need to understand the role of the entrepreneur as a missing link between knowledge and innovation. The purpose of this paper is to outline some foundations of endogenous (externally driven) growth models, and uses the knowledge spillover theory of entrepreneurship to propose a new model of latent and emergent entrepreneurship.Design/methodology/approach– The paper uses the method of conceptual analysis to structure the literature and its assumptions. The authors review in broad terms what we know in the space of knowledge and growth, and what we still need to know. The authors curate informed views on the topic of knowledge and the way that entrepreneurs contribute to innovation diffusion.Findings– The paper develops a new perspective on knowledge. Starting from the role of knowledge as a core element in the microfoundations of endogenous growth models, it uses the knowledge spillover theory of entrepreneurship to propose a new model of latent and emergent entrepreneurship.Practical implications– The paper uses knowledge spillover theory to lay out a more complete and more realistic process through which knowledge gets converted into realized innovations, and as such, it makes the intervention points through which people management can facilitate organizational effectiveness through innovation more transparent.Originality/value– The paper provides guidance for future researchers on knowledge and innovation diffusion. It encourages innovation in our thinking about the role of knowledge, and allows scholars to combine perspectives more flexibly both across levels of analysis (macro and micro), and across disciplines (economy and management).
Human resource management: the promise, the performance, the consequences
Authors: Brewster Chris , Gooderham Paul N. , Mayrhofer Wolfgang 
Published: May 2016

Purpose– The dominant focus of HRM research has been that of “strategic HRM”, that is a focus on the impact of HRM on firm performance. The authors argue that not only are the cumulative results of this “dominant research orthodoxy” disappointing in terms of their external validity, but also they are of limited practical value. Further, it has failed not only in terms of its narrow firm performance-oriented agenda, but also the tenets of its agenda have contributed to serious levels of employee dissatisfaction and to the failure to deal with pressing global issues. The paper aims to discuss these issues.Design/methodology/approach– In order to assess the contribution of the dominant research orthodoxy the authors analyse the 16 most cited journal articles in the field of HRM.Findings– The authors find a predominance of US-centric studies and therefore a questionable cross-national generalizability of the dominant research orthodoxy. The use of cross-sectional data means that long-term effects cannot be gauged. The authors observe a lack of consensus on how to operationalize HRM and firm performance. National context is generally absent.Practical implications– The authors show that for HRM to realize its potential for governments, media, or philanthropic agencies, HRM must abandon its restricted scope and mono-dimensional sources of inspiration.Originality/value– The authors not only point to the shortcomings of the dominant research orthodoxy within HRM, but the authors point to how HRM could become significantly more “centre-staged” by addressing the actors searching for contributions to the big questions of the world – the governments, media, and philanthropic agencies.