bluuebunny/crossref_metadata_2025_split huggingface dataset:
Supply chain management skills to sense and seize opportunities
Authors: Tatham Peter , Wu Yong , Kovács Gyöngyi , Butcher Tim 
Published: May 2017

PurposeThe purpose of this paper is to investigate the supply chain management (SCM) skills that support the sensing and seizing of opportunities in a changing business environment.Design/methodology/approachBased on the previous literature on the T-shaped model of SCM skills, data were collected through a mail survey among Australian business executives. The resultant skill sets are grouped along factors that support the sensing vs seizing of opportunities.FindingsInterestingly from an SCM perspective, functional logistics-related skills are important to maintain competitiveness but are not the ones contributing to a firm’s ability to sense opportunities and threats, and to seize opportunities in a changing business environment. The authors, therefore, support the notion that supply chain managers should be managers first. Factual SCM knowledge is the solid basis, but otherwise only an entry requirement in this field.Research limitations/implicationsProblem-solving skills, along with forecasting and customer/supplier relationship management, stand out as important components that support the ability of supply chain managers to sense and shape opportunities and threats in a turbulent business environment. This focus would tend to suggest the importance of supply chain integration and collaboration as management approaches. Other SCM skills from warehousing and inventory management to transportation and purchasing are more prevalent for maintaining competitiveness.Practical implicationsThe results of the survey and the consequential analysis indicate that the content of tertiary-level educational programmes should be significantly reviewed to deliver two distinct (but partially overlapping) streams that focus on the generalist and functionalist managers who must work together in the management of the increasingly global and complex supply chains.Social implicationsFunctional skills often form the basis of training and education programmes for supply chain managers. Whilst these form the solid foundation for their jobs, they are entry requirements at best. In a changing business environment, other skills are needed for success. Given that turbulence is becoming the norm rather than the exception, this finding necessitates rethinking in training and education programmes, as well as in the recruitment of supply chain managers.Originality/valueTesting the T-shaped model of SCM skills from a dynamic capabilities perspective, the results of the factor analysis lead to a regrouping of skill sets in terms of sensing and seizing opportunities in a turbulent business environment.
A product centric examination of PD/SC alignment decisions at the nexus of product development and supply chains
Authors: Primus Dirk J. , Stavrulaki Euthemia 
Published: May 2017

Purpose
This study applies a product centric view to examine three product development (PD) decisions that relate to a new product and its supply chain (SC): product design, sourcing strategy and product delivery strategy (PDS). The purpose of this paper is to expand the understanding of alignment decisions in this area to include concurrent compatibility between product design, SC strategy and market conditions.

Design/methodology/approach
The study leverages existing theory to identify the key dimensions of alignment between product design, SC strategy and market conditions in a conceptual model. Using survey data from 124 new PD projects collected from various industries, the authors then empirically test the impact of multiple alignment decisions on new product introductions (NPIs) performance.

Findings
The results suggest that one specific project-level design parameter (interface intensity) is a key alignment dimension for product design decisions. Specifically, the authors find that alignment between interface intensity and sourcing strategy, as well as between interface intensity and clock-speed improves NPI performance. Additionally, the authors find evidence that three-way alignment between PDS, interface intensity and market volatility will benefit NPI performance.

Research limitations/implications
Because the study is cross-sectional and conducted at the project level, future work should continue this line of inquiry with longitudinal exams and across a families of development projects.

Practical implications
The findings inform the deliberate management of the PD/SC interface and provide managers with quantitative benefits of concurrent alignment decisions.

Originality/value
This study identifies and addresses important deficits in the understanding of concurrent alignment between product design, SC strategy and market conditions.
Purchasing-logistics integration and supplier performance: an information-processing view
Authors: Ashenbaum Bryan , Maltz Arnold 
Published: May 2017

Purpose
The purpose of this paper is to develop a purchasing-logistics integration (PLI) conceptualization along two dimensions: mutual responsibility and integrative efforts. This conceptualization is then tested as to whether it provides any insights for supplier performance.

Design/methodology/approach
Information-Processing Theory is used to posit hypotheses linking the dimensions of PLI with various measures of supplier performance. Hypotheses are then tested with a dyadic data set of purchasing and logistics managers, using multiple regression methods.

Findings
Purchasing managers found mutual responsibility to positively influence supplier delivery speed, whereas logistics managers found it to positively influence supplier price performance. Generally speaking, purchasing managers perceived a stronger linkage between formal integrative efforts (liaison roles and joint reward systems) and supplier performance, whereas logistics managers perceived this linkage to be stronger for informal integrative efforts such as information exchange and collaboration.

Research limitations/implications
Study results are cross-sectional in nature and consist of three major industry groupings. The dyadic data were analyzed separately to avoid significant data loss.

Practical implications
Supply chain managers will find the areas where purchasing and logistics managers overlap in their perceptions (as well as where they differ) useful. In addition, an understanding of how PLI influences supplier performance should help improve organizational effectiveness.

Originality/value
PLI is a highly important, yet understudied, internal connection. This study provides a useful framework in helping academics and practitioners better understand this crucial internal connection, and how it relates to the performance extracted from suppliers.
The impact of backstage cues on service evaluation
Authors: Liu Yi-Fen , Xu Yingzi , Ling I-Ling 
Published: May 2017

Purpose
This research aims to investigate how backstage visibility affects intangibility and perceived risk at the pre-purchase stage and how service credence moderates the effect of backstage visibility on intangibility and perceived risk. It also focuses on the effect of backstage visibility on perceived service quality and value at the post-purchase stage and the moderating role of the service contact level.

Design/methodology/approach
This research tests the causal relationships between backstage visibility and customers’ service evaluations through two experimental studies.

Findings
Study 1 shows that customers who are exposed to backstage cues perceive less pre-purchase risk in the service than those who are not exposed. Pictures plus text information are more effective than text illustrations alone for risk reduction. This risk reduction effect is stronger for high-credence than for low-credence services and is partially mediated by the perceived intangibility of the service. Study 2 reveals that customers with access to backstage cues perceive higher service quality and higher overall value from service experiences. The value increase is more significant for high-contact than for low-contact services.

Research limitations/implications
Future research could apply different methods to different data sources to provide further insight about backstage visibility.

Originality/value
The findings of this research suggest that allowing customers to view some backstage activities before purchase helps tangibilize the service, achieve more effective communication with customers and create more positive service experiences.
The effect of role stress, job satisfaction, self-efficacy and nurses’ adaptability on service quality in public hospitals of Wajo
Authors: Kadir Abdul Rahman , Kamariah Najmi , Saleh Ariyanti , Ratnawati Ratnawati 
Published: May 2017

Purpose
This study aimed to determine the effect of role conflict and role ambiguity on job satisfaction, self-efficacy and nurses’ adaptability and improvement in service quality by analysis of quality function deployment.

Design/methodology/approach
This study used a cross-sectional study design. The research sample of 115 nurses and 299 patients was obtained through the use of probability sampling techniques. Data were statistically analyzed using Spearman’s test to see the correlation between independent and dependent variables. Kruskal–Wallis and one-way ANOVA were used to see the differences and quality function deployment analysis was conducted to improve service quality.

Findings
The study concluded there is influence of role conflict and role ambiguity on job satisfaction, self-efficacy and nurses’ adaptability. There are differences in role ambiguity in the inpatient unit, critical room and the emergency room.

Practical implications
The quality of service in the hospital can be improved by evaluating the behavior of nurses on the quality of service perceived by the patient. In addition, the necessary improvement of discipline and commitment between physicians and nurses in improving the quality of services at the hospital.

Originality/value
With this measure, the management of nursing at the hospital can translate patient’s needs into specific plans to produce products and services that bring together the needs of the patient to service quality.
Management processes and management’s role in customer value creation
Authors: Åslund Anna , Bäckström Ingela 
Published: May 2017

Purpose
The purpose of this paper is to study management processes within successful societal entrepreneurship to further understand the role of management in customer value creation.

Design/methodology/approach
Management in three successful societal entrepreneurship initiatives has been studied. Data have been collected through interviews, direct observation, participant observation and documentation. Management tasks, activities and behaviours have been identified and analysed from a system view.

Findings
The result presents essential management processes important for societal customer value creation, their input, output and main focus. Some management processes are inter-related and are sometimes part of another management process. The management seems driven by “need”, “opportunity”, “interest” and “demand”, when creating societal customer value. From a system perspective, management has an indirect role in societal customer value creation and is important for possibilities to create societal customer value. Both the initiative and the surroundings have been found to be of importance to the management’s scope for contributing to societal customer value creation.

Originality/value
The study provides the possibility to understand and learn from management, the management processes and their role in societal customer value creation. Thereby, it describes how to successfully provide customer value to society and work with societal, environmental and sustainability issues.
The entrepreneurial influence on winery market performance – a mediation perspective
Authors: Li Huanmei , O’Connor Allan 
Published: May 2017

PurposeThis paper aims to take a disaggregated approach to investigate the relationships between single entrepreneurial orientation (EO) dimensions and firm performance in the wine industry, with the generally established positive relationship between aggregated EO dimensions and firm performance.Design/methodology/approachLiterature review, field studies, pilot tests, survey and structural equation modelling were used to build hypotheses and to test these hypotheses.FindingsProactiveness was identified to be the predominant EO dimension that contributed most to winery market performance. Entrepreneurial opportunity perception, however, was found to positively mediate the risk taking–winery market performance relationship, while negatively mediating the competitive aggressiveness–winery market performance relationship. The authors found no innovativeness and autonomy winery market performance relationships.Research limitations/implicationsFirst, as with much survey-based research, the study relied upon self-report measures and there was only a 12.4 per cent response rate. Second, we used Australian wine industry cross-sectional data in the research. Third, this research used conceptual measures of market performance including sales growth, market share growth, profitability and customer retention. Fourth, while the present research investigated the mediating effects of entrepreneurial opportunity perception to introduce new wine styles/services into national and/or international markets, additional research could explore the same questions in the context of some specific types of entrepreneurial opportunity perceptions.Originality/valueThe research adds evidence to the ongoing debate about whether there are five or three EO dimensions by examining five EO dimensions and their individual relationships with firm market performance. This research meets Miller’s (2011) call for research on the disaggregation of EO components, in particular, research contexts. This research contributes to the limited empirical research on entrepreneurial opportunity perception. This research also has important practical implications for practitioners and government.
Getting buy-in: financial stakeholders’ commitment to strategic transformation
Authors: Mallon Mark R. 
Published: May 2017

PurposeStrategic transformations are likely necessary for all organizations at some point in their existence, but the role of external stakeholders in committing resources to support transformations has been largely overlooked. This paper aims to begin to fill this gap by developing a theoretical model detailing which factors increase the likelihood that financial stakeholders will commit resources to strategic transformation.Design/methodology/approachNeo-institutional and stakeholder theories are applied to the strategic transformation phenomenon to develop six propositions regarding financial stakeholders’ resource commitment to strategic transformation.FindingsMoral legitimacy, pragmatic legitimacy and unfamiliarity with the firm directly affect the likelihood that financial stakeholders will commit resources to strategic transformation. Cognitive legitimacy or familiarity amplifies the positive effect of pragmatic legitimacy on resource commitment, and pragmatic legitimacy lessens the negative effect of unfamiliarity with the firm on resource commitment.Originality valueThis paper lays out a clear conceptual model of the antecedents of financial stakeholders’ resource commitment to strategic transformation, aiding practitioners in securing critical stakeholder support and filling an important gap in strategic transformation/stakeholder literature.
Calibrating management control technologies and the dual identity of family firms
Authors: El Masri Tarek , Tekathen Matthäus , Magnan Michel , Boulianne Emilio 
Published: May 2017

PurposeFamily firms possess dual identities, being the family and the business, which can be segmented and integrated to various degrees. This study examines whether and how management control technologies are calibrated to fit into the dual identities of family firms.Design/methodology/approachA qualitative study of 20 family firms was conducted using semi-structured, in-depth interviews with owner-managers, drawings of mental maps and publicly available information. The notion of calibration was developed and used, with its three components of graduation, purpose and reference, as an organizing device for the interpretive understanding of the management control usage and its relation to family firms’ dual identities.FindingsThe study finds that the use of calculative, family-centric and procedural management controls – in sum the pervasive use of management control technologies – are associated with a professionalization of the family firm, a foregrounding of the business identity and a reduction of the disadvantageous side of familiness. In comparison, the pragmatic and minimal use of management control technologies are found to be associated with an emphasis on family identity. It transpires as liberating, engendering trust and unfolding a familial environment.Research limitations/implicationsBecause results are derived from a qualitative approach, they are not generalizable at an empirical level. By showing how the use of management control technologies is calibrated with reference to family firms’ dual identities, the paper reveals the perceived potency of control technologies to affect the identity of firms.Practical implicationsThe study reveals how family firms perceive management control technologies as strengthening their business identity while weakening their family identity. Thereby, this study provides an account of how management control technologies are expected to change the identity of firms.Originality/valueThis paper contributes to the management control and family business literatures because it uncovers how management control technologies are calibrated in reference to family firms’ dual identities. It shows that calculative, family-centric and procedural management controls are used to professionalize the firm and strengthen its business identity as well as to reduce the negative effects of the family identity. The paper also illustrates how the liberating force of using pragmatic and minimal control technologies can serve to give prominence to the family identity.
Management accounting and leadership construction in family firms
Authors: Leotta Antonio , Rizza Carmela , Ruggeri Daniela 
Published: May 2017

Purpose
Succession in family firms may determine the survival or the failure of the business itself. Management accounting literature has added little to this issue, mainly focusing on the process of succession and change (Songini et al., 2013; Giovannoni and Maraghini, 2013; Giovannoni et al., 2011). This study aims to deal with new management accounting (MA) practices that the junior generation may introduce during the process of succession. The aim of the study is to show that the introduction of new MA practices can contribute to constructing the leadership profile of the junior generation.

Design/methodology/approach
Drawing on the perspective of actor-reality construction (ARC), the authors conducted a case study at a small-sized family firm producing solar shading systems. The authors examined how the construction of the successor’s leadership derives from the integration of four dimensions of reality: facts, possibilities, values and communication. Such an integration is facilitated by the introduction of a new accounting information system and cost reporting.

Findings
The case evidence highlights that the construction of the new generation leadership may emerge as a consequence of the introduction of new MA practices. Moreover, the field evidence highlights that the construction of a new generation leadership is a process that integrates the four dimensions of reality.

Originality/value
From the emergent perspective of ARC, the paper highlights how new MA practices play an active role in constructing the new generation leadership.
Time since disturbance affects colonization dynamics in a metapopulation
Authors: Mutz Jessie , Underwood Nora , Inouye Brian D. 
Published: May 2017

AbstractDisturbances are widespread in nature and can have substantial population‐level consequences. Most empirical studies on the effects of disturbance track population recovery within habitat patches, but have an incomplete representation of the recolonization process. In addition, recent metapopulation models represent post‐disturbance colonization with a recovery state or time‐lag for disturbed (“focal”) patches, thus assuming that recolonization rates are uniform.However, the availability of colonists in neighbouring “source” patches can vary, especially in frequently disturbed landscapes such as fire‐managed forests that have a mosaic of patches that differ in successional state and undergo frequent local extinctions. To determine how time since disturbance in both focal and neighbouring source patches might affect metapopulations, we studied the effects of time since fire (TSF) on abundances of a specialist palmetto beetle within and between fire management units in Apalachicola National Forest, Florida.We measured beetle abundances at three distances from the shared edge of paired units, with units ranging from 0 to 64 months since fire and the difference in time since burning for a focal‐source pair ranging from 3 to 58 months.Soon after fire, beetle abundances within management units were highest near the unit edge, but this pattern changed with increasingTSF. Between paired units, the more recently disturbed (“focal”) unit's beetle abundance was positively related to source unit abundance, but the shape of this relationship differed based on focal unitTSFand the units’ difference in time since burning.Results suggest that both focal and source habitat history can influence recolonization of recently disturbed patches and that these effects may persist over years. Thus, when predicting metapopulation dynamics, variation in habitat characteristics should be considered not only for patches receiving colonists but for patches supplying colonists as well.
How to Constrain Multi‐Objective Calibrations of the SWAT Model Using Water Balance Components
Authors: Pfannerstill Matthias , Bieger Katrin , Guse Björn , Bosch David D. , Fohrer Nicola , Arnold Jeffrey G. 
Published: May 2017

AbstractAccurate discharge simulation is one of the most common objectives of hydrological modeling studies. However, a good simulation of discharge is not necessarily the result of a realistic simulation of hydrological processes within the catchment. We propose an evaluation framework that considers both discharge and water balance components as evaluation criteria for calibration of the Soil and Water Assessment Tool (SWAT). In this study, we integrated average annual values of surface runoff, groundwater flow, and evapotranspiration in the model evaluation procedure to constrain the selection of good model runs for the Little River Experimental Watershed in Georgia, United States. For evaluating water balance and discharge dynamics, the Nash‐Sutcliffe efficiency (NSE) and percent bias (PBIAS) were used. In addition, the ratio of root mean square error and standard deviation of measured data (RSR) was calculated for individual segments of the flow duration curve to identify the best model runs in terms of discharge magnitude. Our results indicate that good statistics for discharge do not guarantee realistic simulations of individual water balance components. Therefore, we recommend constraining the ranges of water balance components to achieve a more realistic simulation of the entire hydrological system, even if tradeoffs between good statistics for discharge simulations and reasonable amounts of the water balance components are unavoidable. Editor's note: This paper is part of the featured series on SWAT Applications for Emerging Hydrologic and Water Quality Challenges. See the February 2017 issue for the introduction and background to the series.