bluuebunny/crossref_metadata_2025_split huggingface dataset:
Filtering algorithm for eigenvalue bounds of fuzzy symmetric matrices
Authors: Mahato Nisha Rani , Chakraverty Snehashish 
Published: April 2016

Purpose
The solution of dynamic problems of structures using finite element method leads to generalised eigenvalue problem. In general, if the material properties are crisp (exact) then we get crisp eigenvalue problem. But in actual practice, instead of crisp material properties we may have only bounds of values as a result of errors in measurements, observations and calculations or it may be due to maintenance induced error etc. Such bounds of values may be considered in terms of interval or fuzzy numbers. The purpose of this paper is to develop a fuzzy filtering procedure for finding real eigenvalue bounds of different structural problems.

Design/methodology/approach
The proposed fuzzy filtering algorithm has been developed in terms of fuzzy number to solve the fuzzy eigenvalue problem. The initial bounds of fuzzy eigenvalues are filtered to obtain precise eigenvalue bounds which are depicted by fuzzy (Triangular Fuzzy Number) plots using α-cut.

Findings
Previously, bounds of eigenvalues of interval matrices have been investigated by few authors. But when the structural problem consists of fuzzy material properties, then the interval eigenvalue bounds may be obtained for each interval of the fuzzy number. The proposed algorithm has been applied for standard fuzzy eigenvalue problems which may be extended to generalised fuzzy eigenvalue problems for obtaining filtered fuzzy bounds.

Originality/value
The developed fuzzy filtering method is found to be efficient for different structural dynamics problems with fuzzy material properties.
Measuring quality in community based housing support - the QPC-H instrument
Authors: Lundqvist Lars-Olov , Rask Mikael , Brunt David , Ivarsson Ann-Britt , Schröder Agneta 
Published: April 2016

Purpose
The purpose of the study was to test the psychometric properties and dimensionality of the instrument Quality in Psychiatric Care – Housing (QPC–H) and briefly describe the residents perception of quality of housing support.

Design/methodology/approach
A sample of 174 residents from 22 housing support services in nine Swedish municipalities participated in the study. Confirmatory factor analysis revealed that the QPC–H consisted of six dimensions and had a factor structure largely corresponding to that found among other instruments in the Quality in Psychiatric Care family of instruments

Findings
Confirmatory factor analysis revealed that the QPC–H consisted of six dimensions and had a factor structure largely corresponding to that found among other instruments in the Quality in Psychiatric Care family of instruments. The internal consistency of the factors was acceptable except in the case of secure and secluded environment, probably due to few numbers of items. With this exception, the QPC–H shows adequate psychometric properties.

Originality/value
The QPC–H includes important aspects of residents’ assessment of quality of housing service and offers a simple and inexpensive way to evaluate housing support services from the residents’ perspective.
Measuring patient-perceived hospital service quality: a conceptual framework
Authors: PAI YOGESH P , Chary Satyanarayana T 
Published: April 2016

Purpose
Although measuring healthcare service quality is not a new phenomenon, the instruments used to measure are timeworn. With the shift in focus to patient centric processes in hospitals and recognising healthcare to be different compared to other services, service quality measurement needs to be tuned specifically to healthcare. The study’s purpose is to design a conceptual framework for measuring patient perceived hospital service quality, based on existing service quality literature

Design/methodology/approach
Using hospital service quality theories, expanding existing healthcare service models and literature, a conceptual framework is proposed to measure hospital service quality. The article outlines inpatient perceived service quality dimensions

Findings
An instrument for measuring hospital service quality dimensions is developed and compared with other service quality measuring instruments. The latest dimensions are in line with previous studies, but a relationship dimension is added.

Practical implications
The framework empowers managers to assess healthcare quality in corporate, public and teaching hospitals.

Originality/value
The article helps academics and practitioners to assess hospital service quality from a patient perspective.
Measuring patient satisfaction in complex continuing care/rehabilitation care
Authors: Malik Navin , Alvaro Celeste , Kuluski Kerry , Wilkinson Andrea J. 
Published: April 2016

Purpose
To develop a psychometrically validated survey to assess satisfaction in complex continuing care/rehabilitation patients.

Design/methodology/approach
A paper or computer-based survey was administered to 252 complex continuing care/ rehabilitation patients (i.e., post-acute hospital care setting for people who require ongoing care before returning home) across two hospitals in Toronto, Ontario, Canada.

Findings
Using factor analysis, five domains were identified with loadings above 0.4 for all but one item. Behavioral intention and information/communication showed the lowest patient satisfaction, while patient centredness the highest. Each domain correlated positively and significantly predicted overall satisfaction, with quality and safety showing the strongest predictive power and the healing environment the weakest. Gender made a significant contribution to predicting overall satisfaction, but age did not.

Research limitations/implications
Results provide evidence of the survey’s psychometric properties. Owing to a small sample, supplemental testing with a larger patient-group is required to confirm the five-factor structure and to assess test-retest reliability.

Originality/value
Improving the health system requires integrating patient perspectives. The patient experience, however, will vary depending on the population being served. This is the first psychometrically validated survey specific to a smaller speciality patient group receiving care at a complex continuing care/rehabilitation facility in Canada.
Lean healthcare from a change management perspective
Authors: van Rossum Lisa , Aij Kjeld Harald , Simons Frederique Elisabeth , van der Eng Niels , ten Have Wouter Dirk 
Published: April 2016

Purpose– Lean healthcare is used in a growing number of hospitals to increase efficiency and quality of care. However, healthcare organizations encounter problems with the implementation of change initiatives due to an implementation gap: the gap between strategy and execution. From a change management perspective, the purpose of this paper is to increase scientific knowledge regarding factors that diminish the implementation gap and make the transition from the “toolbox lean” toward an actual transformation to lean healthcare.Design/methodology/approach– A cross-sectional study was executed in an operating theatre of a Dutch University Medical Centre. Transformational leadership was expected to ensure the required top-down commitment, whereas team leadership creates the required active, bottom-up behavior of employees. Furthermore, professional and functional silos and a hierarchical structure were expected to impede the workforce flexibility in adapting organizational elements and optimize the entire process flow.Findings– The correlation and regression analyses showed positive relations between the transformational leadership and team leadership styles and lean healthcare implementation. The results also indicated a strong relation between workforce flexibility and the implementation of lean healthcare.Originality/value– With the use of a recently developed change management model, the Change Competence Model, the authors suggest leadership and workforce flexibility to be part of an organization’s change capacity as crucial success factor for a sustainable transformation to lean healthcare.
The mediating effect of job stress in the relationship between work-related dimensions and career commitment
Authors: Wickramasinghe Vathsala 
Published: April 2016

Purpose– The purpose of this paper is to examine associations between career commitment, job stress, and work-related dimensions of work routinization, role clarity, social support, and promotional opportunity.Design/methodology/approach– In all, 408 employees holding supervisor or above level job positions in Sri Lanka responded to the survey. For the data analysis, structural equation modelling with maximum likelihood estimation was performed.Findings– Job stress fully mediates the relationship between role clarity and career commitment while partially mediates the relationships between work routinization, social support, and the lack of promotional opportunity and career commitment.Originality/value– An investigation into relationships between work-related dimensions and career commitment holds a number of implications in the current business environment where employee commitment may be shifting from the organization to one’s career.
A note on the aphorism “there is nothing as practical as a good theory”
Authors: Bedeian Arthur G. 
Published: April 2016

Purpose
The purpose of this paper is to consider one inaccuracy in the written record of our discipline. That is, how the aphorism “There is nothing as practical as a good theory” came to be regarded as Kurt Lewin’s signature saying.

Design/methodology/approach
Primary and secondary sources were used in the research.

Findings
By tracing the history of the above-captioned aphorism back through its use by the General Electric Company in the 1920s to Friedrich W. Dörpfeld’s 1873 book Grundlinien einer Theorie des Lehrplans, zunächst der Volks- und Mittelschule, it can confidently be concluded that it did not originate with Lewin.

Practical Implications
Those who study history soon become aware that inaccuracies in the written record are commonplace. Indeed, assuring historical accuracy has been a challenge confronted by historians for centuries.

Originality/value
The widespread acceptance of Lewin as the originator of the referenced aphorism underscores the observation that received knowledge is often wrong. It also provides one more illustration that, whatever their origin, once errors of attribution appear in print, they become diffused and amplified, taking on a life of their own as they are transmitted from generation to generation.
Disharmony in New Harmony: insights from the narcissistic leadership of Robert Owen
Authors: Humphreys John H. , Novicevic Milorad M. , Hayek Mario , Gibson Jane Whitney , Pane Haden Stephanie S. , Williams, Jr Wallace A. 
Published: April 2016

Purpose
The purpose of this study is to narratively explore the influence of leader narcissism on leader/follower social exchange. Moreover, while researchers acknowledge that narcissistic personality is a dimensional construct, the preponderance of extant literature approaches the concept of narcissistic leadership categorically by focusing on the reactive or constructive narcissistic extremes. This bimodal emphasis ignores self-deceptive forms of narcissistic leadership, where vision orientation and communication could differ from leaders with more reactive or constructive narcissistic personalities.

Design/methodology/approach
The authors argue that they encountered a compelling example of a communal, self-deceiving narcissist during archival research of Robert Owen’s collective experiment at New Harmony, Indiana. To explore Owen’s narcissistic leadership, they utilize an analytically structured history approach to interpret his leadership, as he conveyed his vision of social reform in America.

Findings
Approaching data from a ‘history to theory’ perspective and via a communicative lens, the authors use insights from their abductive analysis to advance a cross-paradigm, communication-centered process model of narcissistic leadership that accounts for the full dimensional nature of leader narcissism and the relational aspects of narcissistic leadership.

Research limitations/implications
Scholars maintaining a positivist stance might consider this method a limitation, as historical case-based research places greater emphasis on reflexivity than replication. However, from a constructionist perspective, a focus on generalization might be considered inappropriate or premature, potentially hampering the revelation of insights.

Originality/value
Through a multi-paradigmatic analysis of the historical case of Robert Owen and his visionary communal experiment at New Harmony, the authors contribute to the extant literature by elaborating a comprehensive, dimensional and relational process framework of narcissistic leadership. In doing so, the authors have heeded calls to better delineate leader narcissism, embrace process and relational aspects of leadership and consider leader communication as constitutive of leadership.
Frederick Winslow Taylor, Henry Hallowell Farquhar, and the dilemma of relating management education to organizational practice
Authors: Lauer Schachter Hindy 
Published: April 2016

PurposeThe purpose of this paper is to analyze the approach of Frederick Winslow Taylor and an early shop management proponent and Harvard Business School instructor, Henry Hallowell Farquhar, to how management education should connect to business practice. Such analysis has implications both for understanding the philosophical underpinnings of Taylor’s work on shop management and for important dilemmas facing contemporary management curricula.Design/methodology/approachThe methodology involves analyzing published and unpublished historical sources including books, articles, letters, memoranda, syllabi and other items on shop management education from Taylor, Farquhar and other Progressive Era educators.FindingsThe paper provides evidence that Taylor and some early shop management supporters had strong concerns about whether university management programs would help graduates succeed under actual working conditions. The evidence shows that Taylor and Farquhar believed that effective management education required students to have actual plant experience and contact with practicing managers. The interest in educational links to practice related at least in part to whether programs could install proper character in their students. The concern with manager disposition and attitudes related to a contemporary re-evaluation of Taylorism because it shows a humanist tendency to shop management thought that much literature on Taylor neglects.Originality/valueThe analysis uses a wide variety of published and unpublished sources. It discusses early use of shop management insights in engineering and business programs which are generally analyzed in separate literatures. The discussion focuses attention on the need for contemporary management programs to expand opportunities for practitioner participation in educational development.
Management science, planning, and demand management
Authors: Bruce Kyle 
Published: April 2016

Purpose
This paper explores the “proto-Keynesian” ideas of progressive members of the scientific management community with regard to micro- and macroeconomic planning/management.

Design/methodology/approach
Based on a systematic exegetical analysis of articles published in a largely unexplored primary/archival source, the Bulletin of the Taylor Society between 1915 and 1934.

Findings
This paper surfaces a latent “proto-Keynesian” bedrock among progressive segments of the US management community that provides a more cogent explanation for the wholehearted reception, as well as the decisive impact, of Keynes’ ideas on US macroeconomic policy than do extant explanations in the history of economic thought. Further, it reveals that most of these progressive managers with views as to both cause of and solution for the 1930’s Depression were members of the Taylor Society, an epistemic community devoted to the ideas of Frederick Winslow Taylor, the father of scientific management.

Originality/value
The paper adds to the small but growing corpus of revisionist management history that seeks to problematize the received wisdom about scientific management or Taylorism. Few, if any, management historians appreciate that F. W. Taylor provided the basic planning tools which if developed, could enhance humanity’s control over anarchic market forces and aid the construction of a society based on democratic and effective planning.
Types of foreign networks and internationalization performance of Korean SMEs
Authors: Jeong So Won 
Published: April 2016

Purpose
The purpose of the study is to empirically analyze how various types of foreign networks influence the internationalization performance of Korean small and medium enterprises (SMEs). The specific aim is to investigate the impact of each network type (family and friends, clients (buyers, vendors, etc.), potential buyers contacted through an Internet search for export, acquaintances from trade shows and fairs and acquaintances from government organizations) on internationalization performance outcomes, such as financial performance, financial performance satisfaction and strategic performance.

Design/methodology/approach
To identify influential foreign networks, multiple regression analysis was conducted. The sample consisted of 484 exporting Korean SMEs.

Findings
The results emphasized the role of business networks with clients in enhancing financial performance, financial performance satisfaction and strategic performance of Korean SMEs in international markets.

Originality/value
The research contributes to the expansion of SME internationalization literature by identifying various types of foreign networks used in international markets and revealing their differential roles on the internationalization performance of Korean SMEs.
Social responsibility disclosure in the international gambling industry: a research note
Authors: Leung Tiffany Cheng Han , Gray Rob 
Published: April 2016

PurposeThis paper aims to explore the extent to which social responsibility and social and environmental reporting and disclosure have any relevance in the (so-called) controversial industries. The literature is ambivalent over the extent to which it is expected to see corporate social responsibility and social disclosure employed as active legitimation strategies. However, the apparent importance of “responsible gambling” in both the literature and in gambling industry initiatives suggests, at leasta priori, that the international industry is active in some degree of legitimation.Design/methodology/approachThis exploratory study examines the social and environmental disclosures of a sample of large companies in each of five countries over a three-year period using conventional content analysis.FindingsThe results are unexpected in that, although disclosure is dominated by employee- and director-related, other areas of social and environmental – and indeed economic – activity feature hardly at all. There is remarkably little disclosure around responsible gambling.Research limitations/implicationsThe paper is a research note based on a range of samples across five countries and is, inevitably, tentative. The implications, albeit tentative, include the need to re-theorise corporate disclosure, especially in the controversial sectors.Originality/valueThe note adds to the accounting literature concerned with the controversial industries and contributes to the scarce social accounting research in the gambling sector. The authors hope that the research will be useful in guiding more focused and in-depth studies into this increasingly important and counter-intuitive area.
The MCS package in a non-budgeting organisation: a case study of Mainfreight
Authors: O’Grady Winnie , Akroyd Chris 
Published: April 2016

Purpose
Budgets are commonly viewed as a central component of management control systems (MCS). The beyond budgeting literature argues that managers can develop other controls to replace budgets. The purpose of this paper is to examine the MCS package of an organisation which has never in its history had a traditional budget.

Design/methodology/approach
The authors carry out an ethnomethodology informed case study at Mainfreight, a large multinational logistics company headquartered in New Zealand. Data were collected from interviews with managers and accountants, internal company documents, published corporate histories, a company presentation, the corporate Web site and site visits.

Findings
The authors found that Mainfreight’s MCS package was explicitly designed based on cultural and administrative systems which supported the planning, cybernetic and reward systems managers used to monitor key drivers of short-and long-term performance with a focus on profitability.

Research limitations/implications
The implication of the finding is that a more holistic view of the MCS package is necessary to understand how control is achieved within organisations that have moved beyond budgeting.

Practical implications
The authors show that organisations can operate without traditional budgets and still maintain a high level of control by developing appropriate cultural and administrative control systems that are internally consistent with their planning, cybernetic and reward systems.

Originality/value
The scarcity of organisations that have never had budgets limits opportunities to investigate an MCS package intended to function without budgets. This unique case setting reveals the design of an integrated non-budgeting MCS package.
Enabling characteristics of new budgeting practice and the role of controller
Authors: Henttu-Aho Tiina 
Published: April 2016

Purpose
This paper aims to investigate the emergence of the enabling characteristics of new budgetary practices and their implications for the role of controller.

Design/methodology/approach
The longitudinal perspective of this qualitative case study is based on interviews of controllers and managers involved in budgetary work. This study monitored the four enabling characteristics of management control, namely, repair, internal transparency, global transparency and flexibility (Adler and Borys, 1996), related to the new budgeting practices in one global paper company.

Findings
The findings of the study demonstrate that the implementation of rolling forecasting was a major attempt at “repair” to remedy the incompleteness of accounting information, which made controllers experts in producing and delivering more realistic forward-looking information in the organization. The increasing internal and global transparency of new budgetary practices enabled controllers at various levels of organization to develop new competences, which helped controller network to build a holistic view of the totality of control and supply more relevant information in organization. Moreover, the inherent flexibility of the system was a major condition for improving organizational effectiveness in budgetary work. However, the study shows that the controller’s attitude towards enabling formalization is not necessarily positive if the system is not aligned with professional mindset and competence.

Originality/value
This study adds to the understanding of the complementarity between new developments of budgeting and controller role by addressing the enabling uses of management control systems, which have the potential to enhance the controller role change.
How the digital world is shaping the modern consumer
Authors: Van Belleghem Steven 
Published: April 2016

Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach
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Findings
Only by allowing consumers to make a genuine human, emotional connection will a brand establish themselves as a favorite brand. A strategy that combines modern PR and modern HR is required to capture people’s imaginations.

Originality/value
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