bluuebunny/crossref_metadata_2025_split huggingface dataset:
Size matters
Authors: Ho Dora , Lee Moosung , Teng Yue 
Published: August 2016

Purpose– The purpose of this paper is to examine the relationship between staff size and perceived organizational support (POS) in early childhood education (ECE) organizations.Design/methodology/approach– A territory-wide questionnaire survey was designed to investigate the perceptions of preschool teachers in Hong Kong on four dimensions of organizational support, namely, teacher participation in decision making, school management support, school performance in organizational support, and organizational negativity in organizational support. In total, 2,066 teachers from 189 schools were sampled with stratified random sampling. Confirmatory factor analysis and latent mean analysis were employed.Findings– There was a significant relationship between staff size and POS. Specifically, teachers working at small schools in terms of staff size reported significantly higher POS than their counterparts in medium and large schools in aspects including teacher participation in decision making, school management support, and school performance in POS. Conversely, both medium and large schools had higher scores on organizational negativity.Research limitations/implications– There may exist other factors (e.g. principal leadership), which are not investigated in this study, that influence POS. Future studies are needed to capture a fuller structural relationship among an array of factors that influence POS.Originality/value– Research on staff size and POS has been conducted separately, without one element informing the other. The findings of the present study will stimulate more research on POS and staff size. The study will stimulate thinking about whether larger preschools are more efficient than smaller preschools in terms of scale of economies in a marker driven, ECE context. Building upon the foundation laid by the study, future studies may explore the interaction between staff size and POS on intended student outcomes in ECE.
The relationship between self-employment and unemployment in the long-run
Authors: Saridakis George , Mendoza Miguel Angel , Muñoz Torres Rebeca I. , Glover Jane 
Published: August 2016

Purpose– Although a lot of research has been done on the link between self-employment and unemployment, often focusing on the short-run of the relationship, the long-run association between the two variables has not received adequate attention. The paper aims to discuss these issues.Design/methodology/approach– In this paper the authors examine the long-run relationship between self-employment and unemployment using panel cointegration methods allowing for structural breaks and covering a wide range of European OECD countries using the COMPENDIA data set over the period 1990-2011.Findings– The findings indicate that a long-run relationship between self-employment and unemployment exist in the panel, but the cointegrating coefficients are unstable.Originality/value– The estimates finds positive and statistically significant long-run association between self-employment and unemployment exists for more than 50 per cent of the countries included in the sample after the break. For the rest of the countries the authors find either negative or statistically insignificant association.
Productive contribution of local and foreign workers in Singapore manufacturing industries
Authors: Thangavelu Shandre Mugan 
Published: August 2016

Purpose
– The purpose of this paper is to study the impact of large inflow of foreign workers on the Singapore manufacturing productivity using a panel data at the disaggregated industry level from 1998 to 2008. The results indicate that foreign workers do make productive contribution to manufacturing productivity, but it is much lower as compared to local workers. However, the author observe the declining capital-labour ratio with the increase in the flow of foreign workers. This is expected to have direct impact on the competitiveness of the manufacturing in the export market. Since new technologies are embodied in new capital investment, the declining capital-labour ratio indicates that workers might be producing output with less technology-intensive capital. Conversely, local workers are more productive with high capital investment, indicating that local workers are more skilled and hence there is more complementarity between capital investments and local human capital.

Design/methodology/approach
– The author implement a panel estimation of disaggregated industry level data of Singapore manufacturing from 1998 to 2008. The author use GMM estimation to control for any endogeneity issues in the estimation.

Findings
– The results indicate that foreign workers do make productive contribution to manufacturing productivity; but it is much lower as compared to local workers. However; the author observe the declining capital-labour ratio with the increase in the flow of foreign workers.

Research limitations/implications
– The data for foreign workers at the disaggregated level is not publically available and this is given for this research purpose. The data for foreign workers is limited as it does not have by educational levels.

Practical implications
– This is the first paper to study impact of foreign workers on manufacturing sector at a disaggregated panel data. There are important policy implications for managing foreign workers and achieving sustainable growth for the Singapore economy.

Social implications
– The welfare and social impacts of foreign workers on the Singapore economy is discussed. There is also the issue of policy calibration to balance the flow of foreign workers in the Singapore economy.

Originality/value
– This is the first paper to study impact of foreign workers on manufacturing sector at a disaggregated panel data.
Invisible fathers
Authors: Langston Jessica 
Published: August 2016

Purpose
– The purpose of this paper is to explore the experiences of five men participating in the Mellow Dads Parenting Programme delivered for the first time in an English Prison, in partnership with a neighbouring local authority.

Design/methodology/approach
– Interviews conducted before and after the programme were analysed through the perspective of a group of community-based peer researchers, former graduates of the community-based programme. The study prioritised the peer researchers’ “insider knowledge”, drawing on a transformative paradigm to illuminate the strengths and challenge the assumptions often held about fathers in the context of vulnerable families.

Findings
– Using a thematic framework, the research group found that the programme facilitators were fundamental in providing a safe and nurturing space within which participants could openly reflect and consider their past experiences whilst acquiring new skills. Participants reported changes in their understanding of themselves, their children and their perceptions of accessing parenting groups. The programme’s unique provision of weekly activity sessions without the presence of the children’s mothers enabled the participants to legitimise their role and parent in a way unavailable since their incarceration. The integrated approach to service delivery enabled practitioners from within the prison and the community to adopt a shared culture focused upon the whole family in the context of the ongoing incarceration of the father.

Research limitations/implications
– The findings detail the potential in local partnerships between organisations committed to strengthening family connections, in particular the need to reconsider the current policy of providing additional visits in order to strengthen family relationships.

Originality/value
– The unique partnership between the author and the community-based peer researchers illuminates an invaluable perspective when exploring the pilot of Mellow Dads, the findings of which have the potential to challenge the ways in which the fathering role is promoted and fulfilled within the prison system.
Primary knowledge management practices applied in Brazil, Russia, India and China (BRIC) industries from 2001-2010
Authors: Klafke Renata V. , Lievore Caroline , Picinin Claudia Tania , de Francisco Antonio Carlos , Pilatti Luiz Alberto 
Published: August 2016

Purpose
This study aims to expose the main knowledge management (KM) practices applied in BRIC (Brazil, Russia, India and China) industries using scientific literature published in the Scopus database from 2001 to 2010.

Design/methodology/approach
A search was performed in papers selected from the Scopus database, which houses the KM practices of industries in BRIC countries.

Findings
The results show that Brazil, Russia and India have an easier way of converting tacit knowledge into explicit knowledge compared to China, where informal relationships of trust and friendship play a special role within organizations, as well as where the political structure (communism) is an intervening factor. Brazil, Russia and India practice similar KM mechanisms such as the use of technology, process standardization and electronic data management. They also model the positive experiences of western companies. In China, interpersonal relationships shape the tacit and explicit features of organizations.

Research limitations/implications
The methodological filter could potentially limit the volume of responses, as not every case study can demonstrate the usual practices of KM. Empirical studies are able to capture the nuances and even provide a holistic picture of these practices.

Practical Implications
The results have practical implication, in particular. They are expected to help managers and workers to better comprehend KM practices in BRIC countries or even suggest new KM practices in the business.

Originality/value
The main discussion of this paper brings together a large range of KM practices applied in BRIC, addressing similarities and differences between KM deployments.
Surface-acting outcomes among service employees with two jobs
Authors: Walsh Gianfranco , Dahling Jason J. , Schaarschmidt Mario , Brach Simon 
Published: August 2016

Purpose– Service firms increasingly hire employees that work two or more jobs. Drawing on conservation of resources (COR) theory and the notion that employees have finite emotional resources, the purpose of this paper is to examine the consequences of emotional labour among employees who simultaneously work in two service jobs. The authors posit that emotional labour requirements from the primary job (PJ) and secondary job (SJ) interact to emotionally exhaust employees through a process of resource depletion. Specifically, building on extant work, this research tests a theoretical mediation model of surface acting predicting organizational commitment through emotional exhaustion.Design/methodology/approach– Employing a predictive survey approach, 171 frontline-service employees with two jobs from a variety of service industries are surveyed in two waves. The hypothesized model is tested using a bootstrap procedure for testing indirect effects. In addition, the authors investigate first- and second-stage moderation.Findings– Results confirm full mediation of the relationship between surface acting and organizational commitment by emotional exhaustion, confirming that the effect of surface acting on organizational commitment is indirect through emotional exhaustion. In addition, results reveal that surface acting in the SJ moderates the link between surface acting in the PJ and emotional exhaustion, and that employees low on organizational identification congruence display lower levels of organizational commitment with the PJ.Research limitations/implications– This study contributes to the literature that relates emotional labour to organizational commitment by investigating contingent factors. The key contribution thus pertains to identifying contingent factors based in COR theory and social identity theory that influence the triadic relation between surface acting, emotional exhaustion, and organizational commitment.Practical implications– Results reveal that surface acting in a second job not just simply adds to the level of employee emotional exhaustion. Instead levels of surface acting in a first and second job interact with each other to affect emotional exhaustion. This finding suggests service managers must take into account if and how employees are enforced to perform surface acting in the other job to prevent high exhaustion.Originality/value– This study is the first to investigate emotional labour among dual job holders, a growing segment of the service workforce that poses unique challenges to organizations.
Coordinating online health communities for cognitive and affective value creation
Authors: Van Oerle Sarah , Mahr Dominik , Lievens Annouk 
Published: August 2016

Purpose
– The purpose of this paper is to develop a framework investigating patterns of online health communities. In particular, the study draws on coordination theory to identify four community configurations. Their distinct features determine communities’ capacity to internalize and externalize knowledge, which ultimately determines their value creation in a service context.

Design/methodology/approach
– The authors apply qualitative and quantitative techniques to detect similarities and differences in a sample of 50 online health communities. A categorical principal component analysis combined with cluster analysis reveals four distinct community configurations.

Findings
– The analysis reveals differences in the degrees of cognitive and affective value creation, the types of community activities, the involved patients, professionals, and other stakeholders; and the levels of data disclosure by community members. Four community configurations emerge: basic information provider, advanced patient knowledge aggregator, systematic networked innovator, and uncomplicated idea sharer.

Research limitations/implications
– The findings show that communities can be categorized along two knowledge creation dimensions: knowledge externalization and knowledge internalization. While, previous research remained inconclusive regarding the synergistic or conflicting nature of cognitive and affective value creation, the findings demonstrate that cognitive value creation is an enabler for affective value creation. The emerging configurations offer a classification scheme for online communities and a basis for interpreting findings of future services research in the context of online health communities.

Originality/value
– This research combines coordination theory with healthcare, service, and knowledge creation literature to provide a fine-grained picture of the components of online health communities. Thereby, inherent trade-offs and conflicts that characterize the components of coordination theory are investigated.
Value cocreation at its peak: the asymmetric relationship between coproduction and loyalty
Authors: Stokburger-Sauer Nicola E. , Scholl-Grissemann Ursula , Teichmann Karin , Wetzels Martin 
Published: August 2016

Purpose
– Coproduction, as one component of cocreation of value, offers many benefits to customers and management, but also requires customers to invest a considerable amount of effort and time. The purpose of this paper is to investigate the coproduction paradox of benefits and costs.

Design/methodology/approach
– One experimental study and two cross-sectional field studies across three service industries test the nonlinear relationship between level of coproduction and customer loyalty.

Findings
– Results show not only the optimum level but also the negative effects of increasing levels of coproduction on customer loyalty and, in turn, monetary expenditures. The negative effect can be partially offset by perceived process enjoyment (PE), such that consumers who enjoy the process exhibit increased loyalty after the optimum coproduction point. Customer self-efficacy (SE), however, further strengthens the inverted u-shaped relationship.

Research limitations/implications
– Further research should try to replicate the findings in more complex and less hedonic service settings (e.g. financial investments) because both PE and SE might be even more powerful here.

Practical implications
– Service managers need to determine the optimal degree to which customers want to engage in the creation of services and avoid overburdening them. Management should further explore opportunities to elicit feelings of fun and enjoyment through coproduction.

Originality/value
– Research usually highlights the potential benefits of coproduction for customers and companies and suggests a positive linear relationship between coproduction and success outcomes. This article instead shows that after an optimum level, the marginal benefits of coproduction for customer loyalty turn negative.
The impact of customer value types on customer outcomes for different retail formats
Authors: Willems Kim , Leroi-Werelds Sara , Swinnen Gilbert 
Published: August 2016

Purpose
– The purpose of this paper is to profile grocery retailers in terms of seven value types based on Holbrook’s value typology; to link these value types to three key outcomes (i.e. satisfaction, repurchase intention, and word-of-mouth); and to evaluate the impact of the retail format on performance and importance of the seven value types.

Design/methodology/approach
– For each retail format, the authors administered a consumer survey, resulting in an aggregate sample of 392 respondents. The authors used partial least squares structural equations modeling to test the relationships between the value types and key outcomes (i.e. importance) and ANOVAs to examine cross-format differences between latent variable scores of the value types (i.e. performance).

Findings
– The three retail formats included in the study perform differently on Holbrook’s value types (e.g. non-discounters excel in terms of aesthetic value and play, compared to hard and soft discounters). Furthermore, this study reveals that the strategic importance of each value type depends on the key outcome (e.g. whereas efficiency is the main source of satisfaction, play mainly drives the other two outcomes).

Research limitations/implications
– The authors randomly assigned respondents to one of the three retail formats irrespective of their personal preference or patronage. To conduct value-based segmentation, respondents should evaluate either their preferred format or all supermarkets.

Practical implications
– This study offers positioning advice to retail managers, according to their format and strategic objectives.

Originality/value
– Unlike previous research, this paper provides a cross-format comparison of retailers based on a three-dimensional value typology and its key outcomes.
Patients’ views: peer support worker on inpatient wards
Authors: Rooney Joy M , Miles Nadine , Barker Tom 
Published: August 2016

Purpose
– The purpose of this paper is to explore patients’ experiences of intentional mental health peer support (PS).

Design/methodology/approach
– Seven in-depth interviews were carried out by an independent researcher with individual inpatients who volunteered via a PS worker following leaflet and poster distribution explaining the research on the two wards. Each recorded interview of 13 questions was transcribed verbatim by the researcher and analysis identified common themes across the interviews.

Findings
– An overarching theme of communication with patients was identified together with six main themes: person centredness, practical support, building connections, emotional support, modelling hope and recovery interventions. There were no negative comments expressed by interviewees.

Research limitations/implications
– Small scale qualitative research allows in-depth exploration of experiences which is valuable in informing the further development of PS.

Originality/value
– There are very few published reports of inpatient experiences of PS in inpatient settings.
Keeping your options open
Authors: Blake Mara Rojeski , Morse Catherine 
Published: August 2016

PurposeTechnologies for teaching abound, but many of them are proprietary systems and software that require institutional and individual subscriptions for use. Instructors and librarians in higher education have open source and free options for many types of teaching technologies. While some of these technologies are free to users, open source goes beyond that and makes the source code that runs it available as well. These provide more options to enhance teaching.Design/methodology/approachThis paper will provide an overview of the open source landscape and evaluate free and open source technologies of potential use in the college or university classroom.FindingsThe paper found a number of free and open source tools appropriate for teaching and learning in higher education. These tools may possibly generate savings over proprietary tools, but could have other costs such as additional learning investment or require hosting. Additionally, free and open source technologies provide students with knowledge about tools that they can continue to access after graduation. Libraries have a role in connecting their constituencies to these tools.Originality/valueThe paper provides descriptive information about a variety of tools for teaching and learning in higher education, as well as examples from the literature of how the tools might be integrated into the classroom and into library instruction.
Building bridges: outreach to international students via vernacular language videos
Authors: Li Xiang , McDowell Kevin , Wang Xiaotong 
Published: August 2016

Purpose
This paper aims to describe librarians’ efforts in reaching out to international students through vernacular language videos at both the University of Colorado Boulder and the University of Oregon. The videos were created to help international students familiarize themselves with the new library environment and to stimulate their interest in the future exploration of library resources and services.

Design/methodology/approach
This paper discusses the challenges of providing effective support to international students in the early stages of their academic life in the USA, explains the rationale for using vernacular language videos as a means of outreach to international students, outlines the factors considered in designing the videos that helped achieve the outreach goals and reviews promotion needs and assessment methods for evaluating the effectiveness of the videos.

Findings
Using online videos in native languages as a means to extend the reach of the libraries to international students is seen as useful and practical. Feedback from students and library colleagues shows positive reaction to the videos and provides encouragement for further outreach efforts to international students.

Practical implications
The strategies and experiences detailed here are easily adaptable to other institutions of higher education committed to developing outreach programs for international students.

Originality/value
The novelty of this case study is the librarians’ sophisticated thinking in developing vernacular language videos as a means of outreach to international students. The video project presented in the paper can function as an inspiring example for institutions preparing for the expected large influx of international students.