bluuebunny/crossref_metadata_2025_split huggingface dataset:
Preference for relationship help and emotional help from third parties across cultures
Authors: Yang Huadong , Yousaf Amna 
Published: November 2017

PurposeIn this paper, the authors examine the role of idiocentric and allocentric cultural orientations in employees’ preference for relationship help and for emotional help from third parties in two cross-cultural samples. The purpose of this paper is to clarify the psychological dynamics of cultural dimensions in relation to cross-cultural conflict intervention.Design/methodology/approachThe authors tested the theoretical assumptions by using questionnaire survey in two cross-cultural samples. Study 1 is a cross-cultural comparison within a country, including 83 Dutch employees and 106 Turkish immigrants in the Netherlands. Study 2 is a comparison between countries, including 123 Germany-based German employees and 101 Pakistan-based Pakistani employees.FindingsThe results show that employees’ allocentric orientation, but not idiocentric orientation, explains the differences in preference for relationship help in both the within-country comparison (Study 1: individualistic Dutch culture vs collectivistic Turkish culture) and the between-country comparison (Study 2: individualistic German culture vs collectivistic Pakistani culture). However, only in the between-country comparison (Study 2), the findings reveal that the difference in preference for emotional help between individualistic German culture and collectivistic Pakistani culture is mediated by idiocentric orientation (not by allocentric orientation).Research limitations/implicationsThe study confirms that the extent to which disputants’ preference for third-party help regarding social and personal aspects does differ across national cultures, and supports that the argument that social relationship is one of the paramount concerns in conflict handling in the collectivistic cultures. In addition, the study signals an alternative way of conducting two culture comparisons and expands our view on the cultural dimension of individualism-collectivism.Practical implicationsThe findings have practical implications both for third-party intervention and for managing cultural diversity in the workplace.Social implicationsIn general, this study contributes to our understanding on how culture influences conflict handling and provides suggestions for third parties to be culturally adaptive.Originality/valueThe research demonstrates that culture plays an important role in determining the extent to which disputants favour relationship help and emotional help from third parties. The research is also valuable in terms of reliability. The authors tested the hypotheses in two cross-cultural samples both within a country and between countries.
Forecasting sales in industrial services
Authors: Stormi Kati , Laine Teemu , Suomala Petri , Elomaa Tapio 
Published: November 2017

Purpose
The purpose of this paper is to examine how installed base information could help servitizing original equipment manufacturers (OEMs) forecast and support their industrial service sales, and thus increase OEMs’ understanding regarding the dynamics of their customers lifetime values (CLVs).

Design/methodology/approach
This work constitutes a constructive research aiming to arrive at a practically relevant, yet scientific model. It involves a case study that employs statistical methods to analyze real-life quantitative data about sales and the global installed base.

Findings
The study introduces a forecasting model for industrial service sales, which considers the characteristics of the installed base and predicts the number of active customers and their yearly volume. The forecasting model performs well compared to other approaches (Croston’s method) suitable for similar data. However, reliable results require comprehensive, up-to-date information about the installed base.

Research limitations/implications
The study contributes to the servitization literature by introducing a new method for utilizing installed base information and, thus, a novel approach for improving business profitability.

Practical implications
OEMs can use the forecasting model to predict the demand for – and measure the performance of – their industrial services. To-the-point predictions can help OEMs organize field services and service production effectively and identify potential customers, thus managing their CLV accordingly. At the same time, the findings imply new requirements for managing the installed base information among the OEMs, to understand and realize the industrial service business potential. However, the results have their limitations concerning the design and use of the statistical model in comparison with alternative approaches.

Originality/value
The study presents a unique method for employing installed base information to manage the CLV and supplement the servitization literature.
From strategic goals to business model innovation paths: an exploratory study
Authors: Heikkilä Marikka , Bouwman Harry , Heikkilä Jukka 
Published: November 2017

Purpose
The purpose of this paper is to analyse how different strategic goals of (micro-, small- and medium-sized firms=SMEs) relate to the business model innovation (BMI) paths that SMEs take when improving their business.

Design/methodology/approach
The authors conducted 11 in-depth case studies involving SMEs innovating their business models (BMs).

Findings
The authors found evidence that strategic goals of SMEs (start new business, growth and profitability) lead them to alternative innovation path in terms of BM components affected. Growth seekers start from the right-hand side of a BM Canvas, while profitability seekers start from the back end, the left side of a Canvas; and new businesses adopt a cyclical approach considering BM components in turn, while at the same time redesigning and testing the BM. The findings of this study also indicate that all three paths gradually lead to improvement in several BM components.

Research limitations/implications
Findings indicate that a strategic management view in which strategic goals define BMI also applies to SMEs. The distinctive BMI paths that the authors identified provide evidence to suggest that, although the SMEs may not have an explicitly formulated strategy, their strategic goals determine the type of improvements they make to their BM. All three SME groups started their improvements from different BM components and changed several elements in their BMs in a specific order, forming distinctive BMI paths. Finally, to understand the BMI in SMEs better, more research is needed into BMI processes and into the way BMI is managed in SMEs.

Practical implications
The findings of this study help SMEs to anticipate the next steps in their path towards an improved BM. By mirroring their approach to the BMI paths, they can better manage their BM makeover process and focus on their innovation activities. For providers of BMI tools and methods, the study indicates which SME innovation tasks could be supported by tools and how the tools should be aligned with the BMI paths.

Originality/value
BMI is attracting growing attention in both research and practice. However, knowledge concerning BMI in SMEs is limited. The authors contributed to BMI research by focussing on the BMI paths of SMEs, i.e. the often sequential, non-linear and iterative steps taken to improve the business by making changes to specific BM components.
How does national culture enable or constrain entrepreneurship? Exploring the role of Harambee in Kenya
Authors: Vershinina Natalia , Woldesenbet Beta Kassa , Murithi William 
Published: November 2017

PurposeThe purpose of this paper is to conceptualise how various value dimensions of Harambee, the Kenyan culture, affect the fostering of entrepreneurial behaviours. Theoretically, we draw upon perspectives that view culture as a toolkit and use cultural variables provided by Hofstede to examine the links between national culture and entrepreneurial endeavours in an African context.Design/methodology/approachThe paper is based on review and synthesis of accessible secondary sources (published research, country-specific reports, policy documents, firm-level empirical evidences, etc.) on the topic and related areas to understand and advance research propositions on the link between enterprising efforts and national culture specific to the Kenyan context.FindingsSeveral theoretical propositions are offered on themes of collective reliance, social responsibility, enterprising, resource mobilisation and political philanthropy to establish relationships, both positive and negative, between values of Harambee and entrepreneurial behaviours. Further, the study provides initial insights into how actors blend both collectivistic and emergent individualistic orientations and display collective identity in the process of mobilising resources and engaging in entrepreneurship.Research limitations/implicationsThe conceptual framework presented bears a considerable relevance to the advancing theory, policy and practice associated with the national culture and entrepreneurial behaviour in the African context and has potential to generate valuable insights.Originality/valueThis original study provides a springboard for studying the relationship between African cultural context and entrepreneurial behaviours.
Psychological drivers of referral reward program effectiveness
Authors: Orsingher Chiara , Wirtz Jochen 
Published: November 2017

Purpose
Empirical research presents conflicting findings with regards to the effectiveness of referral reward programs (RRPs) and supports two alternative and conflicting views on the effectiveness of incentivizing recommendations. They are, first, a positive effect via perceived attractiveness of the incentive, and second, a negative effect via metaperception of the recommendation. The purpose of this paper is to examine these two opposing psychological mechanisms to reconcile the conflicting findings.

Design/methodology/approach
The authors conducted three experiments. Study 1 tests the base model. Studies 2 and 3 add moderators to test whether each mediating variable operates exclusively on its intended relationship.

Findings
Incentive size enhanced the attractiveness of an incentive, but reduced the metaperception favorability of the recommendation. These two opposing mechanisms operated in parallel, independently and fully mediated the effects of incentive size to likelihood of making a recommendation. Thus, the net impact of incentives on recommendation behavior depended on the relative strengths of these two opposing forces.

Practical implications
The study recommends managers to design RRPs with incentives that recommenders perceive as highly useful (i.e. to increase attractiveness) but have a low face value (i.e. to reduce metaperception concerns) and to target RRPs to strong rather than weak ties.

Originality/value
Our work offers an integrated theoretical account of consumers’ responses to incentivized recommendations and provides managerially relevant guidelines for the design of effective RRPs.
Theoretical notes regarding the practical application of Stafford Beer’s viable system model
Authors: Orengo Markus 
Published: November 2017

Purpose
This paper aims to capture current difficulties with the practical application of the viable system model (VSM). On this basis, a set of suggestions toward a more effective application of the model is made.

Design/methodology/approach
The study is based on observations from practical applications of the VSM, systematically collected by the author.

Findings
The paper suggests that the VSM is currently stuck in the typical chasm of a bell-shaped diffusion curve. The paper makes six propositions to smoother pass from the early adopters to the early majority.

Research limitations/implications
The six findings imply various research efforts.

Practical implications
In contrast to frequent claims that VSM should be made accessible easily to a larger number of people, the paper suggests that a smaller number of better trained VSM experts support a larger number of managers with a more generic know how.

Social implications
A more focused but broader application of the VSM may lead to better societal organizations and therefore to a more efficient effective solution of societal problems.

Originality/value
The paper suggests to tighten the focus of the VSM to the very abstract topic of judging variety balances and at the same time to better connect the model with the suite of established methods and tools in management. This is a contrast to other attempts, which either simplify the VSM or extend it into a comprehensive methodology.
Evolution of cybernetics: philosophical and methodological analysis
Authors: Lepskiy Vladimir 
Published: November 2017

Purpose
The aim of this paper is to elaborate the connection between the evolution of cybernetics and the development of scientific rationality (classical, non-classical, post-non-classical) and to emphasize the relevance of the formation of post-non-classical cybernetics for self-developing reflexive-active environment (the third-order cybernetics).

Design/methodology/approach
This paper includes interdisciplinary analysis of the evolution of cybernetics and possible directions of its development.

Findings
A connection between the types of scientific rationality (classical, non-classical and post-non-classical) and the stages of the development cybernetics is presented. Classical rationality is first-order cybernetics dealing with observed systems (an external observer). Non-classical rationality is second-order cybernetics dealing with observing systems (built-in observer). Post-non-classical rationality is third-order cybernetics dealing with the self-developing reflexive-active environment (distributed observer).

Research limitations/implications
This is an initial theoretical conceptualization, which needs a broader assessment and case studies.

Practical implications
This proposed direction for the analysis of cybernetics opens new approaches to social control on the basis of the subject-focused models and integration of traditional cybernetic tools.

Social implications
Third-order cybernetics will promote the development of civil society. Direct democracy receives new tools for development.

Originality/value
The value of this research is in the interdisciplinary analysis of the cybernetics evolution and in new possible directions for its development.
A hybrid approach for predicting customers’ individual purchase behavior
Authors: Peker Serhat , Kocyigit Altan , Eren P. Erhan 
Published: November 2017

Purpose
Predicting customers’ purchase behaviors is a challenging task. The literature has introduced the individual-level and the segment-based predictive modeling approaches for this purpose. Each method has its own advantages and drawbacks, and performs in certain cases. The purpose of this paper is to propose a hybrid approach which predicts customers’ individual purchase behaviors and reduces the limitations of these two methods by combining the advantages of them.

Design/methodology/approach
The proposed hybrid approach is established based on individual-level and segment-based approaches and utilizes the historical transactional data and predictive algorithms to generate predictions. The effectiveness of the proposed approach is experimentally evaluated in the domain of supermarket shopping by using real-world data and using five popular machine learning classification algorithms including logistic regression, decision trees, support vector machines, neural networks and random forests.

Findings
A comparison of results shows that the proposed hybrid approach substantially outperforms the individual-level and the segment-based approaches in terms of prediction coverage while maintaining roughly comparable prediction accuracy to the individual-level method. Moreover, the experimental results demonstrate that logistic regression performs better than the other classifiers in predicting customer purchase behavior.

Practical implications
The study concludes that the proposed approach would be beneficial for enterprises in terms of designing customized services and one-to-one marketing strategies.

Originality/value
This study is the first attempt to adopt a hybrid approach combining individual-level and segment-based approaches to predict customers’ individual purchase behaviors.
Is your Brexit supply chain resilient enough? The British footwear manufacturers’ perspective
Authors: Safonovs Roman , Upadhyay Arvind 
Published: November 2017

Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings
Authors have analyzed operations of major fashion operators, interviewed business experts with the intention to support small to mid-sized enterprises. Their first-ever-in-its-kind projects can be a guide for industry players to follow when seeking ways in which to increase their competitiveness. Some of the key aspects authors have focused on their project are as follows: a limited number of possible supply chain strategies companies can deploy, e.g. based on demand/supply predictability, various opportunities for so-called postponement strategies and pragmatic ways of matching demand and supply along the product life cycle. All is supported with a first hand and up-to-date examples of industry players.

Practical implications
The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
The case for “fluid” hierarchies in therapeutic communities
Authors: Clarke Jenelle Marie 
Published: November 2017

Purpose
Democratic therapeutic communities (TCs), use a “flattened hierarchy” model whereby staff and clients are considered to have an equal voice, sharing administrative and some therapeutic responsibility. Using the sociological framework of interaction ritual chain theory, the purpose of this paper is to explain how TC client members negotiated and enforced community expectations through an analysis of power within everyday interactions outside of structured therapy.

Design/methodology/approach
The study used narrative ethnography, consisting of participant observation with two democratic communities, narrative interviews with 21 client members, and semi-structured interviews with seven staff members.

Findings
The findings indicate social interactions could empower clients to recognise their personal agency and to support one another. However, these dynamics could be destructive when members were excluded or marginalised. Some clients used their interactions at times to consolidate power amongst dominant members.

Practical implications
It is argued that the flattened hierarchy approach theoretically guiding TC principles does not operate as a flattened model in practice. Rather, a fluid hierarchy, whereby clients shift and change social positions, seems more suited to explaining how the power structure worked within the communities, including amongst the client group. Recognising the hierarchy as “fluid” may open dialogues within TCs as to whether, and how, members experience exclusion.

Originality/value
Explorations of power have not specifically focused on power dynamics between clients. Moreover, this is one of the first papers to look at power dynamics outside of structured therapy.
Dermoscopic features of endocrine mucin‐producing sweat gland carcinoma
Authors: Hasegawa‐Murakami Yoshie , Kono Michihiro , Yokota Kenji , Inaba Hiroko , Fukumoto Takaya , Akiyama Masashi 
Published: November 2017

AbstractEndocrine mucin‐producing sweat gland carcinoma (EMPSGC) is very rare, with only 61 cases reported to date. EMPSGC is considered to be a low‐grade carcinoma of sweat gland origin. Dermoscopic findings of EMPSGC have not been previously reported. We report the first case of a man with EMPSGC, featuring dermoscopic findings. Dermoscopic examinations of the present EMPSGC lesion revealed tumor cell proliferation that appeared as pink ovoid nests and elongated epidermis that resembled a whitish‐pink network. Another characteristic finding of the present lesion was the large red/blue globules in pink ovoid nests in the tumor. Those reflected lacunae containing secretory fluid with red blood cells. We think that the large red/blue globules in pink ovoid nests in our case could be a characteristic dermoscopic finding specific to EMPSGC. We dermatologists encounter many “pink nodules” at out‐patient clinics. The present dermoscopic findings may be useful for the differential diagnosis of EMPSGC.
Comparative transcriptomic analysis of larval and adult Malpighian tubules from the cotton bollworm Helicoverpa armigera
Authors: Yuan Yi‐Yang , Li Mei , Fan Fan , Qiu Xing‐Hui 
Published: November 2017

AbstractMalpighian tubules (MTs) are usually considered the key excretory and osmoregulatory organs of insects. However, increasing evidence has suggested that MTs perform many more functions than just osmoregulation. Until now, the molecular and physiological functions of MTs in the cotton bollworm (Helicoverpa armigera), a very important agricultural pest, are largely unknown. In this study, the transcriptomes of H. armigera MTs from larvae, male adults and female adults were sequenced using RNA‐Seq technology, and comparative analyses of transcriptomes between two life stages (larval and adult) and between adult sexes were conducted. We generated a total of 84 643 high‐quality unigenes, and identified a large number of abundant transcripts putatively encoding proteins involved in diuresis, detoxification, immunity, carbohydrate transport and metabolism, development and reproduction. We found that the expression pattern of unigenes was relatively similar between female and male adult MTs, but different between larval and adult MTs. Our data suggest that insect MTs may take multiple physiological functions as versatile organs. The extensive alterations in gene expression in MTs occurred from larvae to adults reflect an ecological adaptation to different feeding habits. Sexual dimorphism in the cotton bollworm is somewhat indicated by the transcriptional difference of genes related to carbohydrate metabolism, detoxification, immunity and reproduction in the MTs of male and female adults.
Has planning been de‐democratised in Sydney?
Authors: MacDonald Heather 
Published: November 2017

AbstractThis paper investigates the complex and continuously evolving processes of de‐democratisation evident in urban planning practice in Sydney between 2011 and 2017. New South Wales' successive rounds of planning reform, establishment of a metropolitan commission, and amalgamation of local governments over that period have aimed to reduce local democratic participation in planning decisions, but they have had uneven success. I argue that while New South Wales' efforts to streamline development and de‐democratise planning have evolved considerably in response to multiple forms of opposition, the success of the neoliberal project is still uncertain. The insights this story offers add complexity to theorists' claims about the inevitability of depoliticisation and the end of meaningful democratic engagement. The story also offers insights about how power is created, lost, and regained in particular local circumstances.