bluuebunny/crossref_metadata_2025_split huggingface dataset:
Workload, generic and work–family specific social supports and job stress
Authors: Mansour Sari , Tremblay Diane-Gabrielle 
Published: August 2016

Purpose
The present study aims to investigate the mediating role of work–family conflict (WFC) and family–work conflict (FWC) on the effects of workload and the generic and specific work–family social support in job stress.

Design/methodology/approach
Using AMOS 20 through bootstrap analysis for indirect effect, the study assessed the abovementioned relationships based on data collected from 258 respondents in the hospitality industry in Quebec.

Findings
The findings indicate that workload increases job stress via WFC and FWC. Both generic and specific work–family social support decrease job stress through WFC and FWC. Organizational support for reconciling work and family life is more significant than generic supervisor support. Family support reduces job stress via WFC but not via FWC.

Research limitations/implications
In future studies, it would be interesting to explore the effects of variables such as gender, marital status, hotel category and the job category, as well as cultural origin.

Practical implications
The results of this research should alert employers in the hospitality industry to engage in family-friendly policies that include not only practices such as working time arrangements, family leave and onsite child care services, but also to be committed to create a family-friendly culture and to adopt the best forms of supportive policies at work.

Originality/value
By emphasizing cross-domain effects, the present research contributes to the existing knowledge by testing the mediating role of WFC and FWC in the effects of workload and various resources of social support on job stress.
Making the business process outsourcing decision: why distance matters
Authors: Gerbl Martina , McIvor Ronan , Humphreys Paul 
Published: August 2016

Purpose
The purpose of this paper is to develop a framework that incorporates both firm- and process-level factors for understanding location distance choice in the business process outsourcing (BPO) decision.

Design/methodology/approach
The research involved undertaking in-depth case study analysis of a number of BPO decisions in six German companies, and employing transaction cost economics (TCE) and the resource-based view (RBV) as a theoretical basis.

Findings
The findings have shown that existing literature in the operations management (OM) literature does not provide a complete understanding of the complexities of location distance choice in the BPO decision. This decision requires an understanding of a range of factors at both the firm- and process-level. The findings here enhance the understanding of how these factors interact to influence the potential distance options.

Practical implications
The findings have shown how organisations can influence the factors that affect the location distance choice including modularising business processes, developing outsourcing capabilities, and supplementing internal skills in areas such as cultural management and performance monitoring.

Originality/value
This is one of the first studies in the OM field to analyse how organisations make the decision in relation to local, nearshore, and offshore location distance options. The paper has highlighted the importance of OM concepts such as performance management and continuous improvement to this phenomenon, and the paper has offered a number of important areas for further research.
Service employees’ fit, work-family conflict, and work engagement
Authors: Karatepe Osman M. , Karadas Georgiana 
Published: August 2016

PurposeUsing person–job fit, congruence and conservation of resources theories as the theoretical underpinnings, the purpose of this study is to propose and test a research model that investigates work-family conflict and family–work conflict as mediators of the impact of person–job fit on work engagement. The model also examines the mediating role of work engagement in the relationship between conflicts in the work–family interface and life satisfaction.Design/methodology/approachData gathered from frontline hotel employees two weeks apart in three waves in Romania were utilized to assess the abovementioned relationships via structural equation modeling.FindingsTwo directions of conflict act as partial mediators between person–job fit and work engagement. Work engagement fully mediates the relationship between work–family conflict and life satisfaction, while it functions as a partial mediator of the effect of family–work conflict on life satisfaction.Originality/valueThis paper contributes to current knowledge by investigating the interrelationships of person–job fit, two directions of conflict, work engagement and life satisfaction.
The evolution of brand personality: an application of online travel agencies
Authors: Ha Hong-Youl 
Published: August 2016

Purpose
This study aims to assess how continuous outcomes of brand personality vary as a function of time and other predictors. Specifically, the author investigates the roles of brand trust on the direct influence of brand personality, resulting in brand loyalty.

Design/methodology/approach
Using a longitudinal study of online travel consumers, the author demonstrates that the process of brand evolution is related to the investigation of both temporal and carryover effects.

Findings
The findings show that the effect of the brand personality–brand trust linkage decreases over time and leads to the re-evaluation of three dimensions of brand personality when changes in consumers’ perceptions are involved in brand evaluations. Another interesting finding is that the carryover effects of these three dimensions of brand personality are much stronger and stable than the effects of brand personality and brand loyalty. Furthermore, this research uncovers the important boundary conditions for the effects of brand trust on the brand personality–brand loyalty linkage.

Originality/value
This study contributes to the growing literature on tourism management by examining both temporal and carryover effects and using the longitudinal approach. Thus, our study extends prior findings by examining the dynamics of brand personality as determinants of brand loyalty as they develop over time.
Retrospective: tracking the impact of communications effectiveness on client satisfaction, trust and loyalty in professional services
Authors: Patterson Paul 
Published: August 2016

Purpose
The purpose of this paper is to reflect on the motivation for the 1999 paper “The impact of communication effectiveness and service quality on relationship commitment in consumer, professional services”. In doing so, it is argued that today, the importance and relevance of effective interpersonal communications to managing client relationship have never been greater. Further, this paper updates developments in this area, and importantly, offers directions for future research.

Design/methodology/approach
This paper reflects on the motivation and rationale of the original paper and brings to bear relevant developments in the services marketing literature in the past 15-20 years.

Findings
As the professional services sector continues to grow in all economies, the credence properties and asymmetrical nature of information flow between provider and client means that the pivotal role of effective interpersonal communications in developing and nurturing client relations continues to grow in importance. Subsequent research has examined communications style; the impact of communications in a business-to-business professional services context and linked it to client psychological comfort, co-production and value co-creation, client engagement, client experience management and empowerment.

Practical implications
For professional service practitioners, the findings serve as a reminder that clients, especially first-time clients, have difficulty in evaluating the outcome quality and value-for-fee paid even after purchase and consumption of the service. Hence, it serves as a reminder that interpersonal communication has a pivotal role to play in influencing client perceptions of both outcome (“what” was produced) and process quality (“how” it was produced), that is their total experience.

Originality/value
The original paper was cited numerous times and generated broader thinking on the role of effective interpersonal communications in a number of areas of services marketing.
Editorial: the importance of the snappy title
Authors: Russell-Bennett Rebekah , Baron Steve 
Published: August 2016

Purpose
The purpose of this paper is to demonstrate the role that journal article titles play in engaging the reader.

Design/methodology/approach
This paper build on previous commentaries to provide evidence for the role of the title.

Findings
A snappy title acts as a device to capture attention and generate interest in an article. This is the first step to engaging the reader with the article content.

Originality/value
This editorial focuses attention on a crucial aspect of an individual’s publication strategy which can easily be overlooked or simply not given sufficient consideration.
The message and the messenger
Authors: Kellner Ashlea , Townsend Keith , Wilkinson Adrian , Greenfield David , Lawrence Sandra 
Published: August 2016

PurposeThe purpose of this paper is to develop understanding of the “HRM process” as defined by Bowen and Ostroff (2004). The authors clarify the construct of “HRM philosophy” and suggest it is communicated to employees through “HRM messages”. Interrelationships between these concepts and other elements of the HRM-performance relationship are explored. The study identifies commonalities in the HRM philosophy and messages underscoring high-performing HRM systems, and highlights the function of a “messenger” in delivering messages to staff.Design/methodology/approachCase study of eight Australian hospitals with top performing HRM systems. Combines primary interview data with independent healthcare accreditor reports.FindingsAll cases share an HRM philosophy of achieving high-performance outcomes through the HRM system and employees are provided with messages about continuous improvement, best practice and innovation. The philosophy was instilled primarily by executive-level managers, whereby distinctiveness, consensus and consistency of communications were important characteristics.Research limitations/implicationsThe research is limited by: omission of low or average performers; a single industry and country design; and exclusion of employee perspectives.Practical implicationsThe findings reinforce the importance of identifying the HRM philosophy and its key communicators within the organisation, and ensuring it is aligned with strategy, climate and the HRM system, particularly during periods of organisational change.Originality/valueThe authors expand Bowen and Ostroff’s seminal work and develop the concepts of HRM philosophy and messages, offering the model to clarify key relationships. The findings underscore problems associated with a best practice approach that disregards HRM process elements essential for optimising performance.
Organizational virtuousness and spontaneity: a social identity view
Authors: Tsachouridi Irene , Nikandrou Irene 
Published: August 2016

Purpose
The purpose of this paper is to examine the direct and indirect effect of perceived organizational virtuousness (POV) on organizational spontaneity. The assumed indirect effect is investigated through the social identity perspective. As such, organizational identification, pride and respect are examined as mediators of the POV-spontaneity relationship.

Design/methodology/approach
To test the hypotheses the authors conducted two studies. First, the authors conducted an experimental study with 136 participants in which the authors investigated the role of organizational identification as mediator of the examined relationship. Second, the authors conducted a field study in which 572 employees working in various organizations participated. In this study, pride and respect were incorporated as first-step mediators explaining serially (indirectly) the relationship between the independent and the dependent variable through organizational identification.

Findings
The findings of the experimental study indicate that organizational identification mediates the positive relationship between POV and organizational spontaneity. The results of the field study indicate that pride and respect serially mediate the examined relationship through organizational identification.

Practical implications
The study accumulates further evidence that treating employees with care and respect can bring benefits to organizations. Perceiving organizational virtuousness makes employees identify with their organization and view organizational successes as their own. Thus, they become more willing to benefit the organization.

Originality/value
This study is unique to the literature by being the first to examine the relationship between POV and organizational spontaneity through social identity processes.
Dense water plumes modulate richness and productivity of deep sea microbes
Authors: Luna Gian Marco , Chiggiato Jacopo , Quero Grazia Marina , Schroeder Katrin , Bongiorni Lucia , Kalenitchenko Dimitri , Galand Pierre E. 
Published: August 2016

SummaryGrowing evidence indicates that dense water formation and flow over the continental shelf is a globally relevant oceanographic process, potentially affecting microbial assemblages down to the deep ocean. However, the extent and consequences of this influence have yet to be investigated. Here it is shown that dense water propagation to the deep ocean increases the abundance of prokaryotic plankton, and stimulates carbon production and organic matter degradation rates. Dense waters spilling off the shelf modifies community composition of deep sea microbial assemblages, leading to the increased relevance of taxa likely originating from the sea surface and the seafloor. This phenomenon can be explained by a combination of factors that interplay during the dense waters propagation, such as the transport of surface microbes to the ocean floor (delivering in our site 0.1 megatons of C), the stimulation of microbial metabolism due to increased ventilation and nutrients availability, the sediment re‐suspension, and the mixing with ambient waters along the path. Thus, these results highlight a hitherto unidentified role for dense currents flowing over continental shelves in influencing deep sea microbes. In light of climate projections, this process will affect significantly the microbial functioning and biogeochemical cycling of large sectors of the ocean interior.
Composition and emission dynamics of migratory locust volatiles in response to changes in developmental stages and population density
Authors: Wei Jianing , Shao Wenbo , Wang Xianhui , Ge Jin , Chen Xiangyong , Yu Dan , Kang Le 
Published: August 2016

AbstractChemical communication plays an important role in density‐dependent phase change in locusts. However, the volatile components and emission patterns of the migratory locust, Locusta migratoria, are largely unknown. In this study, we identified the chemical compositions and emission dynamics of locust volatiles from the body and feces and associated them with developmental stages, sexes and phase changes. The migratory locust shares a number of volatile components with the desert locust (Schistocerca gregaria), but the emission dynamics of the two locust species are significantly different. The body odors of the gregarious nymphs in the migratory locust consisted of phenylacetonitrile (PAN), benzaldehyde, guaiacol, phenol, aliphatic acids and 2,3‐butanediol, and PAN was the dominant volatile. Volatiles from the fecal pellets of the nymphs primarily consist of guaiacol and phenol. Principal component analysis (PCA) showed significant differences in the volatile profiles between gregarious and solitary locusts. PAN and 4‐vinylanisole concentrations were significantly higher in gregarious individuals than in solitary locusts. Gregarious mature males released significantly higher amounts of PAN and 4‐vinylanisole during adulthood than mature females and immature adults of both sexes. Furthermore, PAN and 4‐vinylanisole were completely lost in gregarious nymphs during the solitarization process, but were obtained by solitary nymphs during gregarization. The amounts of benzaldehyde, guaiacol and phenol only unidirectionally decreased from solitary to crowded treatment. Aliphatic aldehydes (C7 to C10), which were previously reported as locust volatiles, are now identified as environmental contaminants. Therefore, our results illustrate the precise odor profiles of migratory locusts during developmental stages, sexes and phase change. However, the function and role of PAN and other aromatic compounds during phase transition need further investigation.
Comparative study of strategies for preventing post‐ERCP pancreatitis after early precut sphincterotomy for biliary access
Authors: Ang Tiing Leong , Kwek Andrew Boon Eu , Song Mingjun , Li James Weiquan , Thurairajah Prem Harichander 
Published: August 2016

AbstractObjectiveNeedle knife precut sphincterotomy (PS) during endoscopic retrograde cholangiopancreatography (ERCP) has been associated with a high risk of post‐ERCP pancreatitis (PEP). This study aimed to examine the effect of no prophylaxis, somatostatin, rectal diclofenac and pancreatic duct (PD) stenting in reducing rates of PEP in patients who underwent early PS.MethodsThis was a retrospective comparative study and the study period was from January 2006 to December 2015. A standardized approach to early PS was used: (i) inadvertent guidewire cannulation of the PD > thrice; (ii) impacted bile duct stone; (iii) inability to achieve deep cannulation within 10 min. PEP prophylactic measures included: (i) none when there was minimal papilla trauma; (ii) somatostatin infusion; (iii) rectal diclofenac; (iv) PD stent. The difference in rates of PEP between the different strategies was analysed.ResultsDuring the study period, PS was performed in 191 ERCP patients (mean age 66 years; 56.5% males). The ERCP success rate after PS was 93.2% (178/191). Overall the PEP rate was 3.1% (6/191) and the severity in all cases was mild. PEP occurred in 6.1% of patients with PD cannulation but not in those without (P = 0.016). PEP rates were 1.8%, 7.3%, 1.8% and 0% in control, somatostatin, diclofenac and PD stenting groups, respectively (P = 0.209).ConclusionsThere was no significant difference in PEP rates after early PS whether or not prophylactic measures were adopted if there was minimal papilla trauma. A trend towards lower PEP rates was observed in patients who had either rectal diclofenac or PD stenting, compared to somatostatin.
Patient‐controlled bolus femoral nerve block after knee arthroplasty: quadriceps recovery, analgesia, local anesthetic consumption
Authors: Sakai N. , Nakatsuka M. , Tomita T. 
Published: August 2016

BackgroundContinuous femoral nerve block (cFNB) induces quadriceps muscle weakness, but patient‐controlled femoral nerve block (PCFNB) can provide analgesia with lower consumption of local anesthetics compared to cFNB. We hypothesized that cFNB followed by PCFNB leads to accelerated recovery of quadriceps weakness after total knee arthroplasty compared to cFNB alone. Secondary outcomes were local anesthetic consumption, pain, and mobilization.MethodsFifty‐six subjects received post‐operative cFNB for 24 h and then randomized to receive either cFNB (basal infusion of 6 ml/h using a dummy bolus button; n = 27) or PCFNB (bolus infusion of 3 ml with a lockout time of 30 min and no basal infusion; n = 29) using 0.08% levobupivacaine for the subsequent 24 h in a double‐blind manner (registration: UMIN000010105). Quadriceps strength was assessed using a hand‐held dynamometer. The percentage change from baseline was compared between groups.ResultsQuadriceps strength at 48 h was 47.3 ± 18.3% in the cFNB group and 49.7 ± 15.7% in the PCFNB group (95% confidence interval −7.0–11.9%, P = 0.61). Local anesthetic consumption during the post‐operative period was significantly lower in the PCFNB group compared to the cFNB group (102 ± 10.8 ml vs.146 ± 4.6 ml; P < 0.001). No significant differences were found in any of the other outcomes, including pain scores at rest and during knee rehabilitation.ConclusionContinuous femoral nerve block followed by PCFNB does not improve quadriceps strength recovery time compared to cFNB alone after total knee arthroplasty, but similar analgesic effects were demonstrated with reduced levobupivacaine consumption.
Counter‐perfume: using pheromones to prevent female remating
Authors: Malouines Clara 
Published: August 2016

ABSTRACTStrong selection to secure paternity in polyandrous species leads to the evolution of numerous chemicals in the male's seminal content. These include antiaphrodisiac pheromones, which are transmitted from the male to the female during mating to render her unattractive to subsequent males. An increasing number of species have been shown to use these chemicals. Herein, I examine the taxonomic distribution of species using antiaphrodisiac pheromones, the selection pressures driving their evolution in both males and females, and the ecological interactions in which these pheromones are involved. The literature review shows a highly skewed distribution of antiaphrodisiac use; all species currently known to use them are insects with the exception of the garter snakes Thamnophis sirtalis parietalis and T. radix. Nonetheless, many taxa have not yet been tested for the presence of antiaphrodisiacs, in groups both closely and distantly related to species known to express them. Within the Insecta, there have been multiple cases of convergent evolution of antiaphrodisiac pheromones using different chemical compounds and methods of transmission. Antiaphrodisiacs usually benefit males, but their effect on females is variable as they can either prevent them from mating multiple times or help them reduce male harassment when they are unreceptive. Some indirect costs of antiaphrodisiacs also impact both males and females, but more research is needed to determine how general this pattern is. Additional research is also important to understand how antiaphrodisiacs interact with the reproductive biology and sexual communication in different species.
Children and young people's views on access to a web‐based application to support personal management of long‐term conditions: a qualitative study
Authors: Huby K. , Swallow V. , Smith T. , Carolan I. 
Published: August 2016

AbstractBackgroundAn exploration of children and young people's views on a proposed web‐based application to support personal management of chronic kidney disease at home is important for developing resources that meet their needs and preferences.MethodsAs part of a wider study to develop and evaluate a web‐based information and support application for parents managing their child's chronic kidney disease, qualitative interviews were conducted with 26 children and young people aged 5–17 years. Interviews explored their views on content of a proposed child and young person‐appropriate application to support personal management of their condition. Data were analysed by using framework technique and self‐efficacy theory.ResultsOne overarching theme of Access and three subthemes (information, accessibility and normalization) were identified. Information needed to be clear and accurate, age appropriate and secure. Access to Wi‐Fi was essential to utilize information and retain contact with peers. For some, it was important to feel ‘normal’ and so they would choose not to access any care information when outside of the hospital as this reduced their ability to feel normal.ConclusionDeveloping a web‐based application that meets children and young peoples' information and support needs will maximize its utility and enhance the effectiveness of home‐based clinical caregiving, therefore contributing to improved outcomes for patients.