bluuebunny/crossref_metadata_2025_split huggingface dataset:
Improving warehouse labour efficiency by intentional forecast bias
Authors: Kim Thai Young , Dekker Rommert , Heij Christiaan 
Published: January 2018

Purpose
The purpose of this paper is to show that intentional demand forecast bias can improve warehouse capacity planning and labour efficiency. It presents an empirical methodology to detect and implement forecast bias.

Design/methodology/approach
A forecast model integrates historical demand information and expert forecasts to support active bias management. A non-linear relationship between labour productivity and forecast bias is employed to optimise efficiency. The business analytic methods are illustrated by a case study in a consumer electronics warehouse, supplemented by a survey among 30 warehouses.

Findings
Results indicate that warehouse management systematically over-forecasts order sizes. The case study shows that optimal bias for picking and loading is 30-70 per cent with efficiency gains of 5-10 per cent, whereas the labour-intensive packing stage does not benefit from bias. The survey results confirm productivity effects of forecast bias.

Research limitations/implications
Warehouse managers can apply the methodology in their own situation if they systematically register demand forecasts, actual order sizes and labour productivity per warehouse stage. Application is illustrated for a single warehouse, and studies for alternative product categories and labour processes are of interest.

Practical implications
Intentional forecast bias can lead to smoother workflows in warehouses and thus result in higher labour efficiency. Required data include historical data on demand forecasts, order sizes and labour productivity. Implementation depends on labour hiring strategies and cost structures.

Originality/value
Operational data support evidence-based warehouse labour management. The case study validates earlier conceptual studies based on artificial data.
Involving customers in innovation: knowledgeability and agency as process variables
Authors: Peters Linda D. , Pressey Andrew D. , Gilchrist Alan J.P. , Johnston Wesley J. 
Published: January 2018

Purpose
Recent research places an increased emphasis on the inclusion of the customer in value creation, learning and innovation processes; yet, there remains a gap in the understanding of just how such customer involvement may work. This paper aims to address this gap by examining two aspects of customer involvement – their knowledgeability and their agency. In addition, three boundaries (semantic, syntactic and pragmatic) across which relationship development occurs and which may facilitate and/or inhibit value co-creation, collaborative learning and innovation processes have been explored.

Design/methodology/approach
Three case studies have been used. Two were large-scale construction projects in the UK, and one was a global professional accounting firm in the USA.

Findings
Customers may become frustrated if not allowed to exercise their agency. However, their involvement can create tensions for suppliers who may have to become more tolerant of divergent goals. In respect of knowledgeability, it was found that constraint satisfaction is important in allowing customers to reconcile their personal knowledge schema with the collective schema. However, it was also noted that customer knowledgeability brings with it challenges for suppliers, who must find ways to add value for such customers.

Research limitations/implications
A number of further questions relating to the agency and knowledgeability of customers and their inclusion in value co-creation, collaborative learning and innovation processes have been posed. The need for guidance in identifying and minimising the barriers to crossing semantic, syntactic and pragmatic boundaries between customers and suppliers has also been highlighted.

Originality/value
This study makes an important contribution to research in the field, in that how the inclusion of the customer in business networks alters current assumptions and practices is investigated.
Interorganizational drivers of channel performance: a meta-analytic structural model
Authors: Kang Jun , Asare Anthony K. , Brashear-Alejandro Thomas , Granot Elad , Li Ping 
Published: January 2018

Purpose
This meta-analysis aims to explore the true effect sizes of major channel performance drivers from different theoretical perspectives and how these true effects are organized in a theoretically integrated structural analysis to predict performance.

Design/methodology/approach
First, it offers a quantitative summary on the drivers of channel performance through pairwise correlation analysis. Second, it tests an integrative framework of various performance drivers based on the relational view by using structural equation modeling. Last, it examines the potential moderation on the effects of performance drivers.

Findings
The synthesized effects of various channel performance drivers confirm the effectiveness of underlying theoretical perspectives of channel performance. The relational view is effective to identify immediate interorganizational drivers of channel performance. The contexts and methods of performance assessment have an impact on the appraisal of performance drivers.

Research limitations/implications
The performance drivers included in this meta-analysis are constrained to variables that exist in empirical channels literature and have sufficient primary data for analysis. Moderation tests are constrained by the report of research contexts and methods in original studies. Future research should broaden the theoretical perspectives on channel performance.

Practical implications
First, leveraging key routines and processes embedded in marketing channel relationships is critical to improve channel performance. Second, more targeted effort to manage channels in different markets may improve the efficiency of channel performance enhancement. Last, a comprehensive performance assessment process is necessary to avoid biased estimation of performance drivers.

Originality/value
This meta-analysis provides a systematic review of factors influencing marketing channel performance by synthesizing and correcting the effect sizes of performance drivers from different theoretical perspectives. It further develops and tests an integrative model of four immediate interorganizational drivers of channel performance.
Preventive conservation tools in southern Ecuador
Authors: Cardoso Fausto , Achig-Balarezo Maria Cecilia , Barsallo Gabriela 
Published: January 2018

Purpose
The purpose of this paper is to present tools to support the preventive conservation of heritage buildings as part of the results of the vlirCPM research project. The tools presented are inventory systems, damage registration system, monitoring and control system, which include preventive conservation manuals and maintenance booklets.

Design/methodology/approach
The methodology proposes the design of tools that support the preventive conservation of heritage buildings, which have been designed, tested and applied in the south of Ecuador through the use of maintenance campaigns in rural and urban areas.

Findings
The project developed and tested some important analysis methodologies that are now part of the research and documentation activities of the monuments of Cuenca, which have been addressed in this paper, such as the damage registration system of heritage buildings (SISREDA), the monitoring and control system, the preventive conservation manuals, the maintenance booklets and its application in the maintenance campaigns.

Originality/value
The city of Cuenca, recognized as Cultural Heritage of Humanity (UNESCO, 1999), has a wealth of heritage buildings which are susceptible to several threats that cause its deterioration. The vlirCPM (World Heritage City) research project of the faculty of architecture of the University of Cuenca has contributed to the development of tools to improve the management of world heritage sites in southern Ecuador. These tools are the result of ten years of research.
Engaging customers in value co-creation or co-destruction online
Authors: Zhang Tingting , Lu Can , Torres Edwin , Chen Po-Ju 
Published: January 2018

Purpose
This paper aims to develop a theoretical model to understand co-creation/co-destruction of value through customer engagement in online channels. It also investigates the contributing factors.

Design/methodology/approach
The qualitative approach uses the critical incidents technique to answer the research questions. The authors identify 350 critical incidents in which customers expressed online customer engagement-induced value co-creation or co-destruction experiences. The factors and resulting propositions are identified through data analysis. Data coding and analysis are facilitated by using MAXQDA 12.

Findings
Co-creation through positively valenced engagement behaviors may occur when customers are delighted, feel valued, experience reciprocity, receive organizational incentives, are solicited for feedback, can count on service recovery efforts and interact with helpful, empathetic, polite and responsive employees. Co-destruction through negatively valenced engagement behaviors emerges from rude employee behaviors, indifference, confrontation with company representatives, technological failure, the lack of complaint outlets and customers’ desire for revenge.

Practical implications
Selecting and training employees to be helpful, polite, responsive and empathetic toward online visitors can trigger co-creation. Communication between firms and customers should boost customer approval and delight. Organizations can offer incentives, reliable service delivery and a recovery design to stimulate visitor participation. Soliciting feedback requires sound technological support and direct communication links with visitors.

Originality/value
This study presents the conditions and framework contributing to the duality of customer engagement-induced co-creation and co-destruction values in online channels from the customer, organizational, employee, service design and technological perspectives. It also addresses how value is co-created or co-destructed through examples.
The influence of leadership behavior, organizational commitment, organizational support, subjective career success on organizational readiness for change in healthcare organizations
Authors: Al-Hussami Mahmoud , Hammad Sawsan , Alsoleihat Firas 
Published: January 2018

Purpose
The purpose of this study is to investigate the influence of leadership behavior, organizational commitment, organizational support and subjective career success on organizational readiness for change in the healthcare organizations. The authors want to determine if nurses who had higher levels of organizational commitment, organizational support and subjective career success relationships were more open and prepared for change.

Design/methodology/approach
Cross-sectional, descriptive-correlational survey design was conducted using self-reported questionnaires to collect data from registered nurses.

Findings
The subjective career success was the strongest predictors (β = 0.36, p < 0.001) followed by leadership behavior (β = –0.19, p = 0.03) and participants’ age (β = −0.13, p = 0.049).

Research limitations/implications
This study highlights the influence of leadership behavior, organizational commitment, organizational support and subjective career success on the organizational readiness for change in healthcare organizations. Therefore, this study forms baseline data for future local and national studies. Moreover, it will strengthen the research findings if future research includes a qualitative approach that explores other healthcare professionals regarding readiness for organizational change.

Practical implications
This study provides information to policymakers and healthcare leaders who seek to improve management and leadership skills and respond to organizational change efforts.

Social implications
It is important to know the extent to which healthcare professionals, especially nurses, understand how the influence of organizational support and organizational commitment on organizational readiness for change, as well as why specific leadership behavior and subjective career success, is important in implementing the change.

Originality/value
This study examined the nurses’ readiness for change in hospitals. Organizational readiness for change could occur in situations where nurses can exert extra efforts at work because of leaders’ behaviors and the relationship between nurses and the institution.
Determinants of forward-looking disclosures in integrated reporting
Authors: Kılıç Merve , Kuzey Cemil 
Published: January 2018

PurposeThis paper aims to examine the nature and extent of forward-looking disclosures in early examples of integrated reporting and to investigate the determinants of those disclosures.Design/methodology/approachThe sample for research involved 55 non-financial companies whose reports are available in the Integrated Reporting Examples Database for the year 2014. The authors used content analysis to investigate the quantitative and qualitative forward-looking disclosures among early adopters of integrated reporting. The forward-looking disclosure index (FLDI) was categorized into two main groups, quantitative and qualitative, including 30 items in total. Multivariate ordinary least squares regression was used to investigate the associations proposed in the research hypotheses.FindingsThe authors determined that the majority of the entities tended to provide qualitative forward-looking disclosures rather than quantitative. Further, the findings showed that gender diversity and firm size are positively related to forward-looking disclosures, whereas leverage is negatively related to forward-looking disclosures. Contrary to expectations, the authors did not find a significant impact created by board size, board composition, profitability or industry on forward-looking disclosures.Originality/valueThe research contributes to the current integrated reporting and forward-looking disclosure literature. To the best of the authors’ knowledge, there is no prior study that has investigated forward-looking disclosures in integrated reports. This study contributes to the current literature by examining the determinants of forward-looking disclosures by categorizing them as quantitative and qualitative. Further, this research adds empirical findings to the literature on the association found between female directors and forward-looking disclosures.
Averting a tragedy of the commons: revenue sharing and competitive balance in the NHL
Authors: York Kenneth M. , Miree Cynthia E. 
Published: January 2018

Purpose
The purpose of this paper is to measure the effect of the National Hockey League (NHL) collective bargaining agreement (CBA) of 2005 between the NHL owners and the NHL Players Association, to determine whether competitive balance in the NHL increased after the CBA.

Design/methodology/approach
Competitive balance in the NHL was compared between 11 seasons before the NHL Lockout Season in 2004-2005 and 11 seasons after, with a new CBA and a new revenue sharing plan. Competitive balance was measured in multiple ways, within seasons, across multiple seasons, by the margin of victory in individual games, by the concentration of teams winning and playing in the NHL championship, in the correlation of winning percentage of a season with subsequent seasons, and the number of consecutive winning or losing seasons.

Findings
There was greater competitive balance after the Lockout Season and the new CBA than before on all of the measures of competitive balance. The NHL has found a management solution to the effective management of a common pool resource and avoided a tragedy of the commons.

Practical implications
While this research builds on previous work which examines the presence of competitive balance in the NHL, it encourages those engaged in labor policy to consider not only the merit of design when negotiating labor policy, but also to explore the impact of policy on organizational outcomes over time.

Originality/value
This paper combines perspectives and insights from multiple disciplines including economists’ ideas about competitive balance in a sports league, ecologists’ ideas about effective management of a common pool resource, and strategic management ideas about management solutions to a sustainability problem.
Analysis of Vibrio seventh pandemic island II and novel genomic islands in relation to attachment sequences among a wide variety of Vibrio cholerae strains
Authors: Nguyen Tuan Hai , Pham Tho Duc , Higa Naomi , Iwashita Hanako , Takemura Taichiro , Ohnishi Makoto , Morita Kouichi , Yamashiro Tetsu 
Published: January 2018

ABSTRACTVibrio cholerae O1 El Tor, the pathogen responsible for the current cholera pandemic, became pathogenic by acquiring virulent factors including Vibrio seventh pandemic islands (VSP)‐I and −II. Diversity of VSP‐II is well recognized; however, studies addressing attachment sequence left (attL) sequences of VSP‐II are few. In this report, a wide variety of V. cholerae strains were analyzed for the structure and distribution of VSP‐II in relation to their attachment sequences. Of 188 V. cholerae strains analyzed, 81% (153/188) strains carried VSP‐II; of these, typical VSP‐II, and a short variant was found in 36% (55/153), and 63% (96/153), respectively. A novel VSP‐II was found in two V. cholerae non‐O1/non‐O139 strains. In addition to the typical 14‐bp attL, six new attL‐like sequences were identified. The 14‐bp attL was associated with VSP‐II in 91% (139/153), whereas the remaining six types were found in 9.2% (14/153) of V. cholerae strains. Of note, six distinct types of the attL‐like sequence were found in the seventh pandemic wave 1 strains; however, only one or two types were found in the wave 2 or 3 strains. Interestingly, 86% (24/28) of V. cholerae seventh pandemic strains harboring a 13‐bp attL‐like sequence were devoid of VSP‐II. Six novel genomic islands using two unique insertion sites to those of VSP‐II were identified in 11 V. cholerae strains in this study. Four of those shared similar gene clusters with VSP‐II, except integrase gene.
Prioritizing sites for ecological restoration based on ecosystem services
Authors: Comín Francisco A. , Miranda Beatriz , Sorando Ricardo , Felipe‐Lucia María R. , Jiménez Juan J. , Navarro Enrique 
Published: January 2018

Abstract

Restoration ecology that maximizes ecosystem services (ES) requires planning at large spatial scales, which are often the most meaningful for ecosystem functioning and ES supply. As economic resources to undertake ecological restoration at large scales are scarce, prioritizing sites to enhance multiple ES supply is critical.

We present the Relative Aggregated Value of Ecosystem Services (RAVES) index, to prioritize sites for ecological restoration based on the assessment of multiple ES. We tested the spatial heterogeneity of ES to identify the relevant scale to managing ES and to apply the RAVES index using a local case study. We also used the RAVES index to compare three alternative restoration scenarios to enhance ES based on the availability of socio‐economic resources.

The highest RAVES values were found in areas with natural vegetation and in gorges with riparian forests. The lowest values were found in crop fields, steep slopes and river stretches without riparian forest. The multiscale spatial analysis indicated that most ES showed significant heterogeneity at multiple spatial scales, especially at broad (20–30 km) and very broad (40–50 km) scales. For spatial scales smaller than 2 km, only biological control showed significant heterogeneity.

The optimal socio‐economic conditions to enhance ES supply were met when both private and public land, together with economic funds, were available to implement ecological restoration. As most areas with low RAVES were in private lands, even with limited funds restoration of private lands would result in a large increase in RAVES.

Synthesis and applications. The Relative Aggregated Value of Ecosystem Services (RAVES) index is a practical tool to hierarchically prioritize sites for ecological restoration across large spatial scales. The RAVES index integrates both ecological information and societal values by weighting ecosystem services (ES) via a multicriteria analysis and can be used in scenario analysis to identify optimal management scenarios. We highlight the importance of analysing the spatial heterogeneity of ES to identify the most relevant scale to applying the RAVES index and to managing ES via ecological restoration.
Ideas of the change process: family and therapist perspectives on systemic psychotherapy for children with conduct disorder
Authors: Morino Yuriko 
Published: January 2018

AbstractThis report is based on a small‐scale qualitative study exploring therapist and client perspectives on the therapeutic change process in home‐based family therapy for children with conduct disorder. The study consisted of focus group discussions with therapists, interviews with client families and audiotaped therapy sessions. The findings suggested that home‐based therapy (home visits) was effective in improving hard‐to‐reach clients’ access to help, resources, and opportunities, as well as the therapists’ access to invaluable information about their clients. Home‐based therapy also helped the therapists to develop professionally, making it possible for them and their clients to engage in different power relationships, which were seen by both parties as one of the principal motivating forces and important aspects of the change process. In addition, exploring clients’ perspectives appeared to be useful.Practitioner points

The process of engaging with hard‐to‐reach families starts in the context of specific therapist‐client power relationships with the therapist encouraging the family to take charge

Home‐based therapy is useful for children with conduct disorder

Home‐based therapy provides children, family and therapists with information, resources, opportunities and good access, which are not always available in customary clinical settings
Emerging Spectroscopic and Spectral Imaging Techniques for the Rapid Detection of Microorganisms: An Overview
Authors: Wang Kaiqiang , Pu Hongbin , Sun Da‐Wen 
Published: January 2018

AbstractMicroorganism contamination and foodborne disease outbreaks are of public concern worldwide. As such, the food industry requires rapid and nondestructive methods to detect microorganisms and to control food quality. However, conventional methods such as culture and colony counting, polymerase chain reaction, and immunoassay approaches are laborious, time‐consuming and require trained personnel. Therefore, the emergence of rapid analytical methods is essential. This review introduces 6 spectroscopic and spectral imaging techniques that apply infrared spectroscopy, surface‐enhanced Raman spectroscopy, terahertz time‐domain spectroscopy, laser‐induced breakdown spectroscopy, hyperspectral imaging, and multispectral imaging for microorganism detection. Recent advances of these technologies from 2011 to 2017 are outlined. Challenges in the application of these technologies for microorganism detection in food matrices are addressed. These emerging spectroscopic and spectral imaging techniques have the potential to provide rapid and nondestructive detection of microorganisms. They should also provide complementary information to enhance the performance of conventional methods to prevent disease outbreaks and food safety problems.