bluuebunny/crossref_metadata_2025_split huggingface dataset:
Audit society, organisational response and (de-)coupling: an Italian story
Authors: Contrafatto Massimo , Moggi Sara , Gervasio Daniele , Montani Damiano 
Published: September 2024

PurposeThis paper examines “how” an organisation, over time, responded, and “what strategies” were mobilised, to conform to a specific audit society-inspired model introduced in Italy by the Decree 231 (D231). D231 requires implementing an internal control and audit model and performance accounting to oversee business activities and prevent misconduct.Design/methodology/approachA case study approach was adopted for in-depth analysis of the response strategies (i.e. avoidance and compromise) and related initiatives, which were mobilised in ITAGAS, a public organisation leader in the methane gas distribution sector in Italy. Participant observation, interviews and document analysis were the primary data sources. Theoretically, our analysis is informed by insights drawn from the institutional complexity perspective (Thornton et al., 2012; Pache and Santos, 2013a, b) and Oliver’s (1991) model concerning strategic responses to institutional pressures.FindingsAdopting D231 generated institutional complexity in our case organisation. The analysis highlights two phases: the voluntary and compulsory adoption of the D231 model. The voluntary adoption occurred via a compromising strategy that involved forms of “selective coupling” (Pache and Santos, 2013a), which allowed the organisation to strategically adopt only those structures/practices that were seen as appropriate and consistent with its organisational logics. The compulsory phase was characterised by broader adoption of the D231 model through symbolic conformity. The case organisation adopted “avoidance” strategies (Oliver, 1991) and “co-habiting means-ends” decoupling initiatives to protect the basic organisational coherence from the regulative prescriptions.Originality/valueThe paper presents original insights into how the D231 model, an example of an audit society-inspired model, unfolded over time in a specific organisation to achieve the desired change towards more responsible and accountable practices. Our analysis suggests the compulsory phase was less effective than when the model was voluntarily adopted. The paper also reveals that, in contrast to the voluntary phase, decoupling strategies were mobilised in the compulsory phase to reach an organisational equilibrium, which facilitated corporate survival; decoupling was the only effective solution to the imbalance generated by the compulsoriness of the D231 model.
Resisting technological solutionism in open universities in the time of global digital convergence
Authors: Lim David C.L. , Mat Hamidah , Yusooff Fatimah 
Published: September 2024

PurposeThis purpose of this paper is to explore the future of open universities (OUs), particularly in developing Asia, focusing on the potential risks associated with technological solutionism, or the popular belief that educational problems can be readily solved through technological means. This exploration is pertinent as the initial advantages that OUs once held have significantly diminished and competing higher education institutions worldwide are converging on a digital future.Design/methodology/approachThe qualitative method of empathy-based stories (MEBS) was employed as the primary research method for drawing data from sampled OU teachers. The obtained data were parsed via textual analysis and the lens of critical discourses on technology and higher education.FindingsThe study shows that, in the future envisioned by the sampled OU teachers, students’ lack of privileged access to frontier technologies is no barrier to learning success. It also emphasises that learning outcomes have causality beyond technological determinism, and that educational problems, which OUs may deem as requiring technological solutions, are often non-technological in nature and require no technological fixes.Originality/valueCritiques of techno-solutionism, such as the present study, are virtually absent in the context of OUs in developing Asia. For this very reason, this study is vital and serves as a guardrail while these OUs seek to reformulate their respective value propositions in the time of global digital convergence.
Public interest in science or bots? Selective amplification of scientific articles on Twitter
Authors: Rahman Ashiqur , Mohammadi Ehsan , Alhoori Hamed 
Published: September 2024

PurposeWith the remarkable capability to reach the public instantly, social media has become integral in sharing scholarly articles to measure public response. Since spamming by bots on social media can steer the conversation and present a false public interest in given research, affecting policies impacting the public’s lives in the real world, this topic warrants critical study and attention.Design/methodology/approachWe used the Altmetric dataset in combination with data collected through the Twitter Application Programming Interface (API) and the Botometer API. We combined the data into an extensive dataset with academic articles, several features from the article and a label indicating whether the article had excessive bot activity on Twitter or not. We analyzed the data to see the possibility of bot activity based on different characteristics of the article. We also trained machine-learning models using this dataset to identify possible bot activity in any given article.FindingsOur machine-learning models were capable of identifying possible bot activity in any academic article with an accuracy of 0.70. We also found that articles related to “Health and Human Science” are more prone to bot activity compared to other research areas. Without arguing the maliciousness of the bot activity, our work presents a tool to identify the presence of bot activity in the dissemination of an academic article and creates a baseline for future research in this direction.Research limitations/implicationsWe considered the features available from the Altmetric dataset. It can be exciting research to extract additional features about the authors of the article, the location of the publication, international collaboration and other demographic features of the authors to see the relation of these features with bot activity.Practical implicationsSince public interest in scientific findings can shape the decisions of policymakers, it is essential to identify the possibility of bot activity in the dissemination of any given scholarly article. Without arguing whether the social bots are good or bad and without arguing about the validity of a scholarly article, our work proposes a tool to interpret the public interest in an article by identifying the possibility of bot activity toward an article. This work publishes the models and data generated through the study and provides a benchmark and guideline for future works in this direction.Originality/valueWhile the majority of the existing research focuses on identifying and preventing bot activity on social media, our work is novel in predicting the possibility of bot activity in the dissemination of an academic article using Altmetric metadata for the article. Little work has been performed in this specific area, and the models developed from our research give policymakers and the public a tool to interpret and understand the public interest in a scientific publication with appropriate caution.
Examining the brand trust and willingness to subscribe to third-party add-on services in over-the-top platforms: a brand trust transfer perspective
Authors: Soren Anup Anurag , Chakraborty Shibashish 
Published: September 2024

PurposeBased on trust transfer theory, this study explores trust transfer between two brands in the over-the-top (OTT) context. Specifically, it examines the effect of (1) the hosting OTT platform brand trust and (2) users' trust disposition on the brand trust of add-on services. Further, the study investigates their impact on the willingness to subscribe to add-on services.Design/methodology/approachUsing purposive sampling, data were collected using an online survey from OTT users (n = 322). The data were analyzed using partial least squares structural equation modeling (PLS-SEM) through the software SmartPLS.FindingsThe study exhibited that users' brand trust in the hosting OTT platform brand results in users trusting the brand of add-on services hosted on the platform. The study explains this finding of “brand trust transfer” with the help of the trust transfer theory. It also clarified that the brand trust transfer process is not moderated by trust disposition and is not influenced by gender, experience and income. Finally, the study showed that brand trust in the hosting platform does not directly affect users' willingness to subscribe to add-on services but indirectly through brand trust in add-on services.Originality/valueThis study demonstrates the trust transfer between two brands. The context is two brands operating in the same competitive space (OTT services), with the established brand hosting the services of the other less-known brand. This study pioneers the investigation of the source-target entity pair operating in the same competitive space, contending that brand trust transfer may also occur between brands in other contexts (like financial services). The study is also unprecedented in elucidating the effect of brand trust in the hosting platform, users' trust disposition and brand trust in add-on services on users' willingness to subscribe to the add-on service.
Criteria for evaluation of modern architecture in Bosnia and Herzegovina to support its preservation
Authors: Kahrovic Handzic Lejla , Dimitrijevic Branka 
Published: September 2024

PurposeAs detailed criteria for evaluation of modern architecture do not yet exist in Bosnia and Herzegovina (B&H), the aim of this paper is to assist in their development by providing an analysis of the scope of those criteria in the related international documents. The research objective is to identify what values of modern architecture were historically and are currently considered significant to merit its preservation.Design/methodology/approachThe research methods include a review of relevant literature, collecting data from the B&H and international organisations criteria for evaluation of architectural heritage; a comparative analysis of the collected data to propose criteria for evaluation of modern architecture in B&H that are aligned with the evaluation criteria of UNESCO’s World Heritage List and with Docomomo’s criteria.FindingsThe above comparative analysis showed that such criteria could be developed by selecting relevant criteria from a long list of criteria for evaluation of built heritage in B&H, which currently do not consider architecture built after 1960.Practical implicationsThe proposed evaluation criteria will be tested on different typologies of modern architecture in B&H to enable wider discussion of stakeholders and relevant agencies on their applicability.Social implicationsThe proposed evaluation criteria will contribute to the promotion of architectural heritage of the 20th century in B&H.Originality/valueThere has been no previous research on how to develop criteria for evaluation of architectural heritage of the 20th century in B&H.
Integration of building information modeling into building circularity assessment: a systematic review
Authors: Al-Qazzaz Ihab , Osorio-Sandoval Carlos Arturo , Tokbolat Serik , Thermou Georgia 
Published: September 2024

PurposeDespite several attempts to integrate building information modeling (BIM) with building circularity assessment (BCA), no systematic review has yet been carried out on this topic to the best knowledge of the authors. The objective of this review is to fill this gap by reviewing the current attempts, identifying the tools and exploring the state-of-the-art in BIM and BCA.Design/methodology/approachA systematic literature review (SLR) methodology was employed. A total of 30 documents published between 2015 and 2023 were selected and analyzed across the concept, methodology and value dimensions.FindingsThere has been an increase in the development of BIM-based BCA tools in recent years, with the Netherlands taking the lead. Most tools developed were based on the material circularity indicator (MCI) and by using Autodesk Revit as BIM software. Three integration approaches for BIM with BCA were identified: (1) using an external platform; (2) linking an external database to BIM and (3) within the BIM environment. The review has revealed that still there is no standard for BCA, and interoperability and lack of circularity databases are the major challenges.Research limitations/implicationsAlthough the paper has made contributions, it is important to recognize certain limitations. One of these is the inability to explore all the tools in depth as some of them are not available or accessible. Another limitation is the relatively small number of studies that were reviewed, primarily because there is a lack of research in this area due to the BIM-based BCA is still in its infancy compared to the BIM-based LCA.Originality/valueThis study contributes to providing a comprehensive up-to-date overview of recent advancements in BIM–BCA integration, as well as a framework for understanding its concept, methodology and value dimensions. It also highlights significant areas where practitioners and researchers can identify knowledge gaps and future research directions.
The DRR early days interview: John Twigg
Authors: Twigg John 
Published: September 2024

PurposeThe transcript was developed in the context of a United Nations Office for Disaster Risk Reduction (UNDRR) project on the history of disaster risk reduction (DRR).Design/methodology/approachThe transcript provides an overview of the development of the field and changing paradigms in this regard.FindingsThe transcript contributes to documenting the history of disaster studies as a field of scholarship and disaster risk reduction as a field of policy and practice.Originality/valueThe interview highlights the importance of documenting the transitions, developments and paradigm changes in the field over time.
Nexus among green entrepreneurship orientation, green ambidexterity innovation, green technological turbulence and green performance: moderated-mediation evidence from Malaysian manufacturing SMEs
Authors: Hossain Mohammad Imtiaz , Ong Tze San , Jamadar Yasmin , Teh Boon Heng , Islam Ariful 
Published: September 2024

PurposeAmidst the challenges of globalisation and rapid technological advancements, small and medium-sized enterprises (SMEs) in the manufacturing sector are increasingly adopting smart manufacturing practices. Manufacturing SMEs in Malaysia encounter difficulties ensuring sustainability performance and maintaining green ambidexterity innovation (GAI), constrained by limited resources and other barriers. However, academic exploration of these challenges remains limited, particularly within the context of Malaysian SMEs. Thus, based on the natural-resource-based view (NRBV), contingency theory (CT) and ambidexterity paradigm, the goal of this study is to examine the influence of green entrepreneurship orientation (GEO) on corporate green performance (CGP) with the mediation of GAI and moderation of green technological turbulence (GTT) in Malaysian manufacturing SMEs.Design/methodology/approachThis study follows a quantitative method, positivism paradigm, cross-sectional time horizon and structured questionnaire survey. In total, 313 validated responses from Malaysian manufacturing SMEs are analysed using partial least squares—structural equation modelling (PLS-SEM).FindingsThe empirical results reveal a positive relationship among GEO, GAI and CGP. Moreover, GAI partially mediates between GEO and CGP. However, GTT did not moderate the GEO-CGP and GEO-GAI associations in the Malaysian manufacturing SMEs context.Originality/valueThe findings of this research offer significant insights for academia, policymakers, entrepreneurs, manufacturing management and pertinent stakeholders in developing green manufacturing firms concerning the balance of exploitation and exploration endeavours within the context of an uncertain and volatile industry landscape while simultaneously promoting GEO, GTT and CGP.
Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport
Authors: Sann Raksmey , Pimpohnsakun Pipat , Booncharoen Panuwat 
Published: September 2024

Purpose
Developing an optimal strategy for maintaining quality customer relationships in the logistics industry is critical for achieving long-term benefits. This study aims to examine the relationship between logistics service quality (LSQ), customer satisfaction, trust, and behavioral loyalty in the context of Khon-Kaen Bus Terminal 3 in Thailand. The purpose is to understand how service quality influences customer trust and loyalty in the context of bus transport.

Design/methodology/approach
Face-to-face questionnaires were administered to 338 experienced bus transport users at Khon-Kaen Terminal 3. A quantitative approach was utilized, employing partial least squares structural equation modeling to analyze the relationships between logistics operations, after-sales service quality, customer satisfaction, trust and loyalty.

Findings
The results reveal that both logistics operations service quality and after-sales service quality positively impact customer satisfaction and trust. Trust, in turn, significantly influences customer loyalty, and it is enhanced when customers receive satisfactory services. The study demonstrates that customer loyalty is strengthened by building trust and providing a high-quality logistics service, confirming the significant relationship between LSQ and loyalty.

Research limitations/implications
While this study acknowledges the challenge posed by Khon-Kaen Terminal 3’s strong monopoly, it also recognizes that users may have limited alternatives. Consequently, the research highlights the difficulty in accurately measuring customer loyalty.

Originality/value
This study contributes to the literature by examining LSQ in a Thai context, offering new perspectives on customer loyalty in the bus transport sector. It provides practical recommendations for improving customer relationships and gaining a competitive advantage in the logistics industry.
Tribological behavior of carbon steel 45 and brass H90 in dry sliding on bearing steel GCr15 in the sand-dust environment
Authors: Tang Zhanqi , Mu Hongxiang , He Yanni , Gao Dawei , Liu Tianxia 
Published: September 2024

Purpose
Machinery operating in a sand-dust environment is more susceptible to sand particles. The purpose of this paper is to investigate the impact of sand particle deposition rate, surface hardness and normal load on the tribological performance.

Design/methodology/approach
A predictive model to approximate the number of sand particles within the pin-on-disc contact surface is proposed. The efficacy of the model is validated through experimental method, which replicates a sand environment with two distinct particle deposition rates. Dry sliding friction experiments are also conducted using 45 carbon steel and H90 brass pins against GCr15 bearing steel discs.

Findings
When at high particle deposition rate [6.89 × 10–5 g/(s·mm2)], the contact surfaces are separated by particles, resulting in an indirect metal contact. While at low deposition rate [6.08 × 10–8 g/(s·mm2)], there is an alternating occurrence of direct and indirect metal contacts. In sand environment, the specific wear rate of 45 and H90 decreases by 50% and 33%, respectively, compared to non-sand environment when the applied load is 2.45 N. However, it is only 0.18% for 45 but remains significant at 25% for H90 at load of 9.8 N.

Originality/value
The predictive model and experimental method used in this paper are helpful for understanding the interaction between particles and sliding surfaces, thereby providing a solid foundation for material selection and load optimization of friction pairs influenced by sand-dust environments.

Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-05-2024-0155/
Workplace ostracism and counterproductive work behaviour: parallel mediation of felt accountability and emotional exhaustion
Authors: Shankar Ujwal , Kaul Vedant , Gupta Vikram , Mishra Neelesh Kumar 
Published: September 2024

PurposeThe study aims to address the limited understanding on the role of cognitive mechanisms in workplace ostracism (WO) and negative workplace behaviours (such as counterproductive workplace behaviours (CWBs)) relation. Although the affective routes of this relationship have been extensively studied, the role of cognitive routes remains largely unexplored.Design/methodology/approachA parallel mediation model was developed to study the affective (emotional exhaustion) and the cognitive (felt accountability) mechanisms within the WO and CWBs relation. Regulatory focus theory was used to explain how these routes may influence CWB. Data for the study were gathered cross-sectionally, with common method bias checks. We analysed through Smart PLS for the measurement model and SPSS Hayes PROCESS macros for the structural model.FindingsStudy results corroborated the proposed model on the salience of the newly proposed cognitive pathway in relation to the affective route of the WO–CWB model.Originality/valueThis research underscores a novel cognitive pathway, felt accountability, in the WO–WB relation, expanding upon the predominantly affective-focused extant literature. Furthermore, the study outlines both theoretical and practical implications, along with highlighting limitations and potential directions for future inquiries.
The dark side of local public sector innovation: insights from SAMPADE innovation
Authors: Roziqin Ali , Kamil Muhammad , Romadhan Ach. Apriyanto , Zakaria Ibnu 
Published: September 2024

Purpose
In recent years, public sector innovation practices have continuously penetrated central and regional governments. Observations show that many new innovation ideas are abandoned after initial implementation. Therefore, this study aims to examine the dark side of local public sector innovation through the case of the Mobile Application System of Local Tax (SAMPADE) innovation.

Design/methodology/approach
This study used the concept of the dark side of public sector innovation with a focus on SAMPADE innovation. Qualitative study cases were used, and empirical data were collected from semistructured interviews and observations. Secondary data were collected from published primary study sources, including peer-reviewed journals, case studies, government newsletters, online newspapers and books.

Findings
Referring to local findings, this study noted the weaknesses of public sector innovation caused by the failure of policymakers to consider any negative effects.

Research limitations/implications
This study only focuses on the dark side of one example of public service innovation. The results or other conclusions may vary depending on the unfavorable phenomena of public sector innovation.

Originality/value
The dark side of public sector innovation is a theme that many scholars have not analyzed. This study will contribute to the discourse, particularly in the context of local governance and developing countries.