bluuebunny/crossref_metadata_2025_split huggingface dataset:
Consumer control, dependency and satisfaction with online service
Authors: Chan Shiu Fai , Barnes Bradley R. , Fukukawa Kyoko 
Published: September 2016

Purpose
The purpose of this paper is to develop and test a new conceptual model in an online service context. The model focuses on an important, yet often neglected customer-oriented construct, i.e., user “control”, which is embedded in consumer behaviour when accessing the internet. The study examines the relationship between control, online dependency, online encounter satisfaction and overall satisfaction. It explains the strategic implications surrounding customer control and online dependency as means for enhancing customer satisfaction.

Design/methodology/approach
A questionnaire was developed drawing on a combination of existing and new measurement items for the constructs in question. The instrument was later pilot tested on two consecutive occasions ahead of the main survey. A random sample of Hong Kong banking consumers was approached and interviews were undertaken via telephone. The data were analysed via confirmatory factor analysis and structural equation modelling was used to test the hypotheses relating to the model.

Findings
The findings reveal positive relationships between control and online dependency, and control and online encounter satisfaction. Meanwhile control, online dependency and online encounter satisfaction lead to overall satisfaction.

Originality/value
This study proposes a counterintuitive argument that while online service customers gain control of the online service process, they become more dependent on it, and their control and dependency also lead to their satisfaction, at both the online service encounter level and corporate level. Drawing on the pertinent literature, this is the first study to examine the importance of two information system constructs, i.e., control and online dependency, as predictors of consumer psychological fulfilment, i.e., satisfaction. The findings confirm that control as an initiator and driver of customer satisfaction in an online context, and online encounter satisfaction, further contributes to overall satisfaction at the corporate level.
Realizable value of the MLIS: insights from a new professional
Authors: White Philip Bradley 
Published: September 2016

Purpose
This paper aims to discuss the value of the Master of Library and Information Science degree from the perspective of a recent graduate and practicing academic librarian.

Design/methodology/approach
The paper is a viewpoint supported by current literature and practical experience.

Findings
The author presents ideas for integrating theory into skills-based education and advocates for greater emphasis on technical skill development in Library and Information Science (LIS) education.

Practical implications
LIS educators may benefit from a recent graduate’s evaluation of LIS education because it relates to hireability and job performance.

Originality/value
The paper represents the author’s points of view.
Bringing value to the library science degree in a changing environment
Authors: Duangudom Suvanida , Bird Nora 
Published: September 2016

Purpose
The purpose of this paper is to present a discussion on the added value of a library science degree in a community college setting.

Design/methodology/approach
This is a viewpoint supported with research from current field literature.

Findings
This is demonstrating the variances of perceived value of LIS degrees in different library settings. Recommendations are made for individuals to lead their own career needs.

Originality/value
This is the author’s own points of view.
Library culture and the MLIS: the bonds that unite librarianship
Authors: Holley Robert P. 
Published: September 2016

Purpose
This paper aims to show the importance of the Master’s degree in the library and information sciences in learning the essential values of library and information science culture.

Design/methodology/approach
The paper is a discussion based upon the author’s decades of experience as a librarian and library science professor.

Findings
Cultural values help unify the diverse profession of librarianship. Librarians working in different types and sizes are able to cooperate because of these shared values.

Research limitations/implications
The paper does not build upon any research studies.

Practical implications
The paper provides ways in which library and information science schools can help students learn the important elements of library culture.

Social implications
Library culture helps librarians bond together and work toward common goals to benefit the profession.

Originality/value
The value of library culture as a unifying factor has not often been systematically investigated. This paper also integrates current trends in librarianship including the increased focus on information technology.
Post-crisis bank behavior: lessons from Mercosur
Authors: Mlachila Montfort , Sanya Sarah 
Published: September 2016

PurposeThe purpose of this paper is to answer one important question: in the aftermath of a systemic banking crisis, can the expected deviations in credit supply, liquidity, and other bank characteristics become entrenched in that they do not converge back to “normal”?Design/methodology/approachUsing a panel data set of commercial banks in the Mercosur during the period 1990-2006, the authors analyze the impact of crises on four sets of financial indicators of bank behavior and outcomes – profitability, maturity preference, credit supply, and risk taking. The authors employ convergence methodology – which is often used in the growth literature – to identify the evolution of bank behavior in the region after crises.FindingsA key finding of the paper is that bank risk-taking behavior is significantly modified leading to prolonged reduction of intermediation to the private sector in favor of less risky government securities and preference for high levels excess liquidity well after the crisis. This can be attributed to the role played by macroeconomic and institutional volatility that has nurtured a relatively high level of risk aversion in banks in the Mercosur.Originality/valueTo the best of the authors’ knowledge, using convergence methodology is a relatively novel approach in this area. An added advantage of using this approach over others currently used in the literature is that the authors can empirically quantify the rate of convergence and the institutional and macroeconomic factors that condition the convergence. Moreover, the methodology allows one to identify – in some hierarchical order – factors that condition persistent deviation from “normality.” The lessons learned from the Mercosur case study are useful for countries that suffered systemic banking crises in the aftermath of the global financial crisis.
When users offer up ideas: how to evaluate them
Authors: Ponnamma Divakaran Pradeep Kumar 
Published: September 2016

Purpose
The purpose of this paper is to develop a framework for identifying the most promising user-generated ideas in user communities.

Design/methodology/approach
To develop the framework, each user-generated idea is first classified into a specific category depending on its source, such as market trend-, need-, solution- or mental ideation-based ideas. The degree of shared identity (shared agreement minus shared disagreement) based on user votes for each idea within the user community is then evaluated.

Findings
This study argues that unlike need-based user-generated ideas, trend-based ideas will not succeed in the marketplace even if they receive the highest ratings or the most votes from community members, and that hence such trend-based ideas should not be implemented. Moreover, solution- and mental ideation-based user ideas, even though they receive the lowest ratings or fewest votes from community members, are more likely to succeed in the marketplace, and thus, such ideas should not be discarded.

Originality/value
Community- and idea-level variables are combined to identify the most promising user-generated ideas for firms. This prevents overlooking the most promising ideas simply because their popularity is low within the user community. Moreover, this method prevents selecting the least promising ideas even though their popularity is high with the user community.
The impact of Chinese direct investments on employment in Africa
Authors: Nabil Khodeir Aliaa 
Published: September 2016

Purpose
Chinese direct investments play a very prominent role in economic interactions with many African countries and result in many economic effects. This study aims to identify the employment effect of Chinese direct investments in Africa.

Design/methodology/approach
This paper empirically investigates the employment effects of Chinese direct investments using a panel data approach over the period 2007-2012.

Findings
The results suggested that for Africa as a whole, represented in 38 countries, Chinese direct investments had a significant positive effect on employment. They also indicated that the education level supported employment. In southern Africa, represented in 32 countries, the results were the same. So, there is a need to encourage and diversify Chinese investments. However, in northern Africa, represented in six countries, the results indicated that Chinese direct investments had an insignificant effect on employment, while education still had its positive effect. Therefore, it is important for northern African Governments to ensure issues like job creation and technology transfer in any future investment projects with China.

Originality/value
This study is characterized by the following contributions: it deals with a gap in the economic knowledge concerning the impact of Chinese investments on employment. Most of the previous studies have focused on the determinants of these investments or on their economic growth effects. It is the first study that measures the employment impact of Chinese investments in Africa at both macro and regional levels. The study deals with the period of financial crisis and its ensuing repercussions on the movement of investments, and this makes it more reflective of current developments through the most recent data available.
Dodd-frank implementation update: key differences between the CFTC and SEC final business conduct standards and related cross-border requirements
Authors: Architzel Paul M. , Berkovitz Dan M. , Bernstein Gail , Davis Seth , Serafini Ted 
Published: September 2016

Purpose
To analyze the differences between the SEC’s newly adopted final business conduct rules for security-based swap dealers and major security-based swap participants under Section 15F(h) of the Securities Exchange Act of 1934 and the parallel rules promulgated under the Commodity Exchange Act by the CFTC with respect to swap dealers and major swap participants.

Design/methodology/approach
This article discusses select rules under each regulatory regime and highlights the major differences and potential effects of each.

Findings
This article concludes that while the SEC’s intent was to harmonize its final rules with the parallel CFTC rules, there are substantive differences between the two sets of rules that firms should consider when deciding how to structure their security-based swap dealer activities.

Originality/value
This article contains insightful analysis of the newly adopted SEC Business Conduct Rules and highlights some of the ways firms will likely be affected moving forward.
Sun capital: PE funds face increased ERISA exposure
Authors: Bintz Edward , Pelley Douglas , Hughes Gregory 
Published: September 2016

Purpose
To explain the implications of a March 2016 US District Court decision in Sun Capital concerning two private equity funds’ joint and several liability for the withdrawal from a multiemployer pension plan by a bankrupt portfolio company.

Design/methodology/approach
Explains controlled group liability under Title IV of ERISA, strategies employed by private equity funds to avoid such liability, two earlier stages of the Sun Capital litigation, and the rationale for the current court decision. Makes observations.

Findings
The court held that two private equity funds were jointly and severally liable under Title IV of ERISA for multiemployer pension plan withdrawal liability incurred by a bankrupt portfolio company that was jointly owned by the funds based on the novel (and troubling) rationale that a “partnership in fact” existed between the funds, despite neither fund separately owning a sufficient percentage of the portfolio company to be exposed to joint and several liability under Title IV’s controlled group rules. The decision is disturbing because it marks a significant change in the law; it upsets longstanding strategies used by funds and other investors to insulate themselves from ERISA liabilities.

Originality/value
Expert analysis from experienced employee benefits and compensation lawyers.
Current data security issues for financial services firms
Authors: Sipes Elizabeth Kemery , James Joshua , Zetoony David 
Published: September 2016

Purpose
To provide a roadmap for financial services firms in designing some key policies and procedures relating to their cybersecurity programs, including document retention policies, creating incident response plans, and starting or evaluating a bounty program.

Design/methodology/approach
This article is divided into three parts: how to design a document retention policy, how to draft an effective incident response plan, data privacy considerations for starting or evaluating a bounty program. The information is presented in narrative form as well as through a series of practical checklists, questions for consideration and tables to represent data collected from other sources or analyzed by the authors.

Findings
This article identifies best practices for data security with respect to document retention policies, incident response plans and bounty programs.

Originality/value
This article includes practical guidance regarding document retention policies, incident response plans and bounty programs from lawyers with experience in data privacy and security, investment management and fund formation. This information is of value to financial services firms, which face potential financial implications and increasing regulatory ramifications, including enforcement actions, fines and penalties, for the failure to adopt tailored cybersecurity programs.
Do banks react to earnings quality in a privately-dominated context?
Authors: Sánchez Santiago , Dallo Fermín Lizarraga , Ajona Laura Arnedo , Rodriguez Manolo Cano 
Published: September 2016

Purpose
Taking into account that debtholders bear most of the risks in the case of failure (Jensen and Meckling, 1976), earnings quality is valuable for debtholder decision makers as a monitoring mechanism and as a signal of credibility that reduces information asymmetries. In this sense, this paper aims to analyze whether banks carry out an earnings quality analysis in their lending decision processes and, in particular, how carefully they do it.

Design/methodology/approach
The authors focus on data from pre-bankruptcy companies because both earnings management and the potential costs faced by auditors increase considerably during the process towards failure. To test the hypotheses, the authors run separate multivariate regressions of price (cost of debt) and non-price (credit availability) lending decisions on different proxies for earnings quality. The authors use Big N and modified audit reports as a proxy for audit quality. Additionally, they use discretionary accruals as a proxy of accounting numbers quality.

Findings
The results show that banks do consider their borrowers’ quality of earnings, but they do it quite cursorily, that is, without taking advantage of all the possibilities offered by an effective combination of external and internal proxies.

Research limitations/implications
The inferences apply only to financially distressed private firms, so they are not generalizable to other contexts with low ownership concentration or with a less severe risk of failure.

Practical implications
The language used by the auditors in the audit report, particularly in generally accepted accounting principles violations, might not be clear enough for the user to undo the specific distortions in the financial statements.

Originality/value
The authors provide evidence of how banks incorporate earnings quality into their lending decisions, prior research has analyzed them either separately or from an equity market perspective. Moreover, the authors also add to the debt-covenant literature by explicitly showing that manipulation helps managers to achieve better lending conditions.
Direct laser deposition of Ti-6Al-4V from elemental powder blends
Authors: Yan Lei , Chen Xueyang , Li Wei , Newkirk Joseph , Liou Frank 
Published: September 2016

Purpose
This paper aims to achieve Ti-6Al-4V from Ti, Al and V elemental powder blends using direct laser deposition (DLD) and to understand the effects of laser transverse speed and laser power on the initial fabrication of deposit’s microstructure and Vickers hardness.

Design/methodology/approach
Two sets of powder blends with different weight percentage ratio for three elemental powder were used during DLD process. Five experiments with different processing parameters were performed to evaluate how microstructure and Vickers hardness change with laser power and laser transverse speed. Energy dispersive X-ray spectroscopy, optical microscopy and Vickers hardness test were used to analyze deposits’ properties.

Findings
This paper reveals that significant variance of elemental powder’s size and density would cause lack of weight percentage of certain elements in final part and using multiple coaxial powder nozzles design would be a solution. Also, higher laser power or slower laser transverse speed tend to benefit the formation of finer microstructures and increase Vickers hardness.

Originality/value
This paper demonstrates a new method to fabricate Ti-6Al-4V and gives out a possible weight percentage ratio 87:7:6 for Ti:Al:V at powder blends during DLD process. The relationship between microstructure and Vickers hardness with laser power and laser transverse speed would provide valuable reference for people working on tailoring material properties using elemental powder method.
Lean and green synergies in supply chain management
Authors: Campos Lucila M.S. , Vazquez-Brust Diego A. 
Published: September 2016

PurposeThe purpose of this paper is to investigate how synergies between lean and green supply chain practices emerge. In particular, the authors explore which practices identified in the literature are actually implemented in a synergic way and determine what synergic results they bring.Design/methodology/approachAn in-depth case study of the Brazilian subsidiary of a large multinational company was conducted using interviews, in-plant observations and document analysis.FindingsThe majority of the practices (26 out of 31) bring synergic results to lean and green performance. Synergies can emerge spontaneously (rather than being strategized) even when the implementation of green and lean practices is compartmentalized in different areas, with no department or supportive management team to treat them in a joined way. The strongest synergic results are found in practices related to suppliers and customers because these supply chain actors act as bridges between the lean and green areas.Research limitations/implicationsThe authors did not have access to the company customers and suppliers. This restriction made the analysis of drivers skewed towards the perspective of the focal company and the way they framed their interactions. Second, the assessment of synergies was in the majority of cases qualitative.Originality/valueEmpirically, it is the first time that all synergic practices identified in the literature are explored through a case study. Theoretically, the authors developed a model of determinants of lean and green synergies based on constructs emerging from the data; behavioural literature in synergies and research on synergies in mergers and acquisitions.
Who’s to blame or praise? Performance attribution challenges in outsourced service provision in supply chains
Authors: Selviaridis Kostas 
Published: September 2016

PurposeThe aim of this paper is to understand the antecedents and effects of performance attribution challenges arising in the provision of business-to-business (B2B) services in supply chains.Design/methodology/approachThe study draws on three in-depth case studies of logistics service providers (LSPs) offering supply chain solutions to their clients in Sweden. The analysis of performance attribution challenges and their antecedents and effects is based on 38 semi-structured interviews and review of 43 documents, including contracts and performance monitoring records.FindingsThree key antecedents of performance attribution challenges are stressed. Two of these, the inseparability and contestability of service inputs, are closely related to the notion of service co-production. The third antecedent is the limited provider capability in performance data collection and analysis. Performance attribution challenges may result in provider aversion to performance-related risk and have a harmful effect on client relationships, for example, in terms of provider perceptions of opportunism and unfair allocation of gains. These effects can be mitigated through contracting, interventions in performance measurement system design and deployment of relational mechanisms.Research limitations/implicationsThe paper extends the service management literature that emphasises on service co-production by suggesting that inputs of the client firm and its supply chain partners may not only vary in quality but also can be inseparable from provider inputs and highly contestable. It also empirically demonstrates how performance attribution challenges and their antecedents and effects manifest themselves in B2B service provision, as opposed to supply chain settings where the main user of logistics services is the consumer.Practical implicationsLSP managers should contract for performance based on high-quality and incontestable external inputs they rely upon. Contractual specifications (performance indicators and related incentives) should explicate and consider the inputs required by clients and their supply chain partners to minimise their contestability.Originality/valueThe study proposes an empirically based framework of the antecedents and effects of performance attribution challenges, an issue that has received scant attention in logistics outsourcing research and the business services literature more broadly.
A strategy for an accurate estimation of the basal permittivity in the Martian North Polar Layered Deposits
Authors: Lauro S.E. , Gennarelli G. , Pettinelli E. , Soldovieri F. , Cantini F. , Rossi A.P. , Orosei R. 
Published: September 2016

ABSTRACTThis paper deals with the investigation of the Mars subsurface by means of data collected by the Mars Advanced Radar for Subsurface and Ionosphere Sounding working at few megahertz frequencies. A data processing strategy, which combines a simple inversion model and an accurate procedure for data selection is presented. This strategy permits to mitigate the theoretical and practical difficulties of the inverse problem arising because of the inaccurate knowledge of the parameters regarding both the scenario under investigation and the radiated electromagnetic field impinging on the Mars surface. The results presented in this paper show that it is possible to reliably retrieve the electromagnetic properties of deeper structures if such strategy is accurately applied. An example is given here, where the analysis of the data collected on Gemina Lingula, a region of the North Polar layer deposits, allowed us to retrieve permittivity values for the basal unit in agreement with those usually associated to the Earth basaltic rocks.