bluuebunny/crossref_metadata_2025_split huggingface dataset:
Assessing beneficiaries’ needs and expectations as a determinant of residential satisfaction in South Africa
Authors: Aigbavboa Clinton 
Published: July 2016

Purpose
– There is an integral link between theory and measurement suggesting that validation of measures should be the first stage of theory testing. The purpose of this paper is to validate the factorial validity of needs and expectations (NAE) features as determinants of low-income residents’ housing satisfaction in South Africa.

Design/methodology/approach
– Empirical data were collected by a questionnaire survey conducted among 751 low-income housing residents’ in three metropolitan and one district municipality in the Gauteng Province of South Africa. Data gathered via the questionnaire survey were analysed using structural equation modelling (SEM) version 6.2 which was used to assess the factorial structure of the constructs.

Findings
– SEM analysis revealed that the internal consistency coefficients were over 0.70 criterion for acceptability and the constructs showed a good mode fit to the sample data. The Z-statistics analysis revealed that the construct (NAE) have direct influence in determining low-income residents’ satisfaction with their houses.

Originality/value
– The SEM result advocates a practical consideration of the construct and its respective indicator variables in future development of low-income housing in South Africa.
Arbitrator acceptability in international commercial arbitration
Authors: Chung Yongkyun , Ha Hong-Youl 
Published: July 2016

PurposeThe purpose of this paper is to identify the determinants of arbitrator acceptability and investigate whether the perceived costs of arbitration moderate the relationship between arbitrator acceptability and arbitrator characteristics in international commercial arbitration.Design/methodology/approachA two-stage analytic process is used to test the dimensionality, reliability and validity of each construct and then the proposed hypotheses.FindingsThe findings show that the five constructs of arbitrator characteristics – reputation, practical expertise, legal expertise, experience and procedural justice – statistically significantly explain arbitrator acceptability. Moreover, perceived cost of arbitration moderates the relationship between arbitrator acceptability and arbitrator characteristics. However, the moderating effect of perceived costs of arbitration is not equal across characteristics.Research limitations/implicationsKnowledge regarding potential moderators of the strength of the indicators of arbitrator acceptability will be useful to future researchers in determining which variables to study in arbitrator selection research.Practical implicationsUseful guidelines in the selection of an international arbitrator are proposed.Originality/valueThis study contributes to arbitrator acceptability literature through the suggestion of a hypothesized model of arbitrator acceptability with auxiliary hypothesis of reputation in international contexts. In addition, this study investigates the moderating role of perceived cost of arbitration on the relationship between arbitrator acceptability and arbitrator characteristics.
Professionals and their workplaces in emerging markets – a research agenda
Authors: Brock David M. 
Published: July 2016

Purpose– Although professionals and the professions are vital players in all economic and business areas, there is a chronic shortage of research on professionals and their organizations in emerging markets. The purpose of this paper is to explain many fascinating and vital opportunities for research in these areas.Design/methodology/approach– As a framework the author uses the five categories of professional organization research developed by Brocket al.(2014); and as such discusses: organizational models and structures, micro-organizational issues, diversity, new professions, and societal issues. For each category the author begins with a recent news item concerning emerging market professionals, outlines underlying scholarly issues, and presents some examples of significant indicative research. Finally, the importance and opportunities for research in emerging economies is presented along with some examples and directions for future work.Findings– This short essay has endeavoured to show the importance of research in professionals and professional organization, to explain its relevance to contemporary society in general, and to present a concomitant research agenda.Originality/value– First, it is crucial to understand that professional work is vital to the development of all developing markets. Further, research into professional work and organizations in emerging markets is severely lacking. Finally, this essay explains five areas with special research potential, each with examples from the emerging market context, and presents directions for future work.
Capital market openness and volatility: an investigation of five Sub-Saharan treasury bill rates
Authors: Charteris Ailie Heather , Strydom Barry 
Published: July 2016

Purpose– The purpose of this paper is to model the volatility of treasury bill (T-bill) rates in five Sub-Saharan capital markets to investigate whether or not differences in capital mobility affect volatility.Design/methodology/approach– Primary data was collected from weekly T-bill auctions in five Sub-Saharan countries and was analysed using a range of Generalised Autoregressive Conditional Heteroscedasticity (GARCH) models in order to determine the volatility characteristics of each of these instruments. Differences in the institutional arrangements for each market are used to interpret the results of the econometric analysis.Findings– Evidence is presented that indicates that the size and financial liberalisation of capital markets affect volatility. While the markets with the greatest exposure to international investors exhibit greater volatility in the long-run, the presence of non-residents in the market appears to contribute to more efficient pricing of these instruments.Research limitations/implications– The limited sample restricts the ability to generalise these findings, however, the finding that differences exist in the volatility of these markets even though they are geographically similar indicates the value of this methodological approach.Practical implications– The finding that greater capital mobility may result in increased volatility and greater efficiency has significant policy implications for governments and market regulators who have to weigh the costs and benefits of financial liberalisation.Originality/value– The paper employs a unique data set to model the volatility characteristics of the selected T-bills to improve the understanding of the behaviour of these important instruments in Sub-Saharan frontier markets. More specifically the study provides a novel empirical approach to addressing the question of whether capital mobility is linked to increased volatility. The finding that capital mobility is linked to greater market efficiency offers a fresh insight to this debate.
The effects of relationship maintenance and relationship investment on self-service technology relationship performance
Authors: Chang Hsin Hsin , Fu Chen Su , Fang Po Wen , Cheng Yu-Cheng 
Published: July 2016

Purpose
– The purpose of this paper is to extend the utilitarian value of the dedication-based relationship maintenance mechanism of social exchange theory and customer perceived relationship investment to investigate the relationship performance of a retailer launching a self-service technology (SST). Computer anxiety and time consciousness are hypothesized to moderate the effects among these relationships.

Design/methodology/approach
– The results of the structural equation model, with in-store kiosk use experience data collected for 211 respondents, supported the research model. Multiple regression analysis was used for testing the moderating effects.

Findings
– The utilitarian value of dedication-based relationship maintenance is related to perceived relationship investment. Higher levels of customer-perceived relationship investment impact relationship performance. Computer anxiety and time consciousness act separately as both partial and full moderators.

Research limitations/implications
– First, this study did not consider different kinds of products/services to have different effects with regard to customer cognition. Second, most of the respondents were students, and this is a limitation in business research, because of such factors as lower incomes and higher information technology ability as compared to individuals with other occupations. Third, it is difficult to distinguish whether the level of perceived convenience is due to the convenience stores per se or the in-store kiosks that they have. Future research may thus consider analyzing in more detail how perceived convenience is evoked. Finally, future research can consider constraint-based relationship maintenance mechanisms with regard to operating in-store kiosk businesses.

Practical implications
– Retailers who are willing to continually launch SSTs should tie such efforts to their relationship marketing strategies. Moreover, retailers who are willing to launch e-businesses should establish strategies designed to enhance customer experience with regard to the use of technology. Finally, launching SSTs should involve the continual development of an effective purchasing process and functional relationship marketing strategies.

Originality/value
– This paper can help managers organize relationship maintenance mechanisms, especially with regard to the development of user utilitarian value, in order to obtain improved relationship performance.
Facilitating organisational decision making: a change risk assessment model case study
Authors: Apostolopoulos Charalampos , Halikias George , Maroukian Krikor , Tsaramirsis Georgios 
Published: July 2016

Purpose
This paper aims to take the challenge to propose a novel modelling approach named Change Risk Assessment Model (CRAM), which will contribute significantly to the missing formality of business models especially in the change risk assessment area and decision-making. Organisational change risks are assessed with the aid of analytic hierarchy process (AHP) in an attempt to define the internal dynamics of organisational change management within project management eliciting also risk cause-and-effect relationships.

Design/methodology/approach
The study discusses interviews/survey/AHP.

Findings
The study presents the following findings. Change risk factors assessment (identification and prioritisation) recommendations (see Case Study) integration of change management; project management; risk management top four risk factors, namely, leadership, communication, project management team and culture.

Research limitations/implications
As projects can be different in a variety of factors (quality, scope), an exhaustive list of risk factors cannot be identified. There is a continuous risk identification process throughout the projects’ life cycle. For example, many risks can be classified initially as unknown and can be refined after the initiation phase of the project. AHP factors limitation (eight per level) possible bias (survey analysis).

Practical implications
With the aid of modelling and especially CRAM, business change risks can be assessed numerically and prioritised. Several risk factors and related attributes were identified and categorised. This empowers project managers or other stakeholders to make proper decisions about whether to take on or abandon respective organisational or project changes.

Social implications
One of the values of CRAM is that it can be regarded as a global change risk assessment method that can be applied regardless of project type, size or organisation. Moreover, it has the advantage that it can be used by any kind of project, as the method is designed to be tailored to specific needs, taking significant environmental change risk factors into account. AHP has numerous uses in operational research, in project management and in general in areas where decisions (evaluation and selection) have to be made. The analysis of the case study presented, indicated that it is vital to assess the degree (impact) that each risk attribute poses to address complex organisational decisions.

Originality/value
CRAM aims to bridge the gap between theoretical and applied work in the integrated research field of change management, project management and risk management. Furthermore, the approach attempts to develop a novel systematic methodology (model) for assigning probabilities in attributes (criteria) pair-wise comparison and more specifically, modelling and assessing change management risks, adding a different perspective and technique to the research area.
Managing deliberation: tools for structuring discussions and analyzing representation
Authors: Hansson Karin , Ekenberg Love 
Published: July 2016

Purpose
In this paper, the authors address the lack of methodologies and tools that support community and consensus processes in online settings while also acknowledging agonistic conflicts and a diversity of interest communities. The purpose of this paper is to develop a methodology and tool support for analysing discursive processes, as well as for creating structural support for better informed deliberative processes.

Design/methodology/approach
This participatory design is based on two case studies of urban planning projects in Swedish municipalities. An ethnographic study of information practises among municipality officials and residents exposed a need for supporting the direct communication with citizens and non-governmental organisations (NGOs), as well as democratic processes within groups.

Findings
The authors show how a general participatory methodology on different levels of governance can be supported using a standard type of interface and analytical tools for structured discussions and statistics.

Research limitations/implications
The tool design has not been tested in any larger scale. The tool is at present foremost useful for communicating in participatory contexts. The actor perspective in the methodology used means that the actors, rather than organisations, are highlighted as the owners of specific questions. It also means that a survey or discussion initiated by a government can have competition from other actors using the same instruments or data.

Practical implications
Except for being an analytical tool for analysing participatory attributes and for better understanding of how decisions are formed, the platform also includes tools for more elaborated decision support, as well as support for voting and pro/con argumentation integrated with discussion forum for providing reasonable conditions for a broader more well-structured participation.

Social implications
The actor perspective in the suggested methodology and tool support means that the actors, rather than organisations, are highlighted as the owners of specific questions. It also means that a survey or discussion initiated by a government can have competition from other actors using the same instruments or data.

Originality/value
This platform provides integrated analytical tools and elaborated decision support for individual users, to support democracy from a micro-perspective rather than from a government perspective, and reaches significantly beyond the capacities of similar tools and methods presently available. The traditional dichotomy between the government and the citizens in e-government research is, thus, avoided by developing a tool that takes the individual actor as the starting point rather than an abstract collective.
Tourism clusters in Russia: What are their key features? The case of Vologda region
Authors: Alexandrova Anna , Vladimirov Yury 
Published: July 2016

Purpose
This paper aims to review tourism cluster initiatives in Russia, particularly, tourism cluster formation processes, and investigate the role of local and federal government in promoting domestic tourism destinations with the help of tourism clusters.

Design/methodology/approach
This paper is formulated using a case study approach based on the lessons learned and the common practices in the Vologda region of the Russian Federation. Some results and key findings from field research were also used in the paper, as well as analysis of local and federal government activities, in attempting to promote domestic tourism in Russia.

Findings
Based on the analyses of the case study and review of common practices of tourism cluster creation and management, the paper draws on a review of the Vologda tourism cluster and profiles its main characteristic features: The context of “cluster” in Russian economy; Vologda tourism cluster was created by state initiative; Vologda tourism cluster indeed has its unique set of local (natural) competitive advantages; The rights of private companies (cluster members) are only consultative; Considerable funds are allocated by the Russian Federal Government and local government to cluster development; Vologda cluster is in an initial stage of formation, by the number and composition of members, Vologda cluster could be defined as a small cluster; There are no established cluster-specific quality of service standards; There is no defined cluster core in Vologda cluster; Cluster efficiency is measured by a set of metrics (gain in number of tourists, hotel rooms, etc.); Among the factors limiting Vologda cluster development, disunity on the federal and local government levels is substantial.

Research limitations/implications
This paper is currently limited in scope to the Vologda region case study and some results and key findings from field research selected by the researchers. The conditions for the selected case studies may not be identical in other Russian tourism clusters and locations (such as the Altay region cluster), and thus, the findings cannot be applied to other Russian tourism clusters without comparison studies.

Originality/value
The main output of this paper is a review of Russian tourism cluster formation and development based on the example of the Vologda region. It is of value to practitioners, researchers, policymakers and other stakeholders specializing in cluster research and tourism cluster development.
Russian hospitality and tourism: what needs to be addressed?
Authors: Sheresheva Marina 
Published: July 2016

Purpose
This paper aims to review contributions made to the strategic question about the main trends, opportunities, challenges and success factors in the Russian hospitality and tourism market in the experience economy era.

Design/methodology/approach
Based on the strategic question, a critical analysis of each contribution was carried out to identify the key themes and the issues, impacts and findings related to each theme.

Findings
The findings show nine key themes related to the sustainable development of the Russian hospitality and tourism market.

Research limitations/implications
The findings create a framework to boost discussion between all stakeholders in the tourism and hospitality industry in Russia. There are ways to improve the competitiveness of the country as a tourist destination in spite of a number of impediments, both internal and external. Overall, this theme issue provides a useful framework for discussions with a wider range of stakeholders as the implications arising are of importance to all stakeholder groups.

Originality/value
All nine articles have contributed different perspectives to the topic, and all confirm that networking is critical in the experience economy era to ensure that aspirations and concerns of all key stakeholders are taken into account.
The experience economy approach to marketing Les Plus Beaux Villages brand in Russia
Authors: Karpov Anatoly , Merzlov Alexander 
Published: July 2016

Purpose
This study aims to analyze the possibilities for the development of an association of the most beautiful villages of Russia using an experience economy approach.

Design/methodology/approach
This study uses a case study approach based on the practices of the federation of the most beautiful villages of the Earth and the associations of the most beautiful villages of France, Italy, Japan, Canada and Germany.

Findings
Based on the analysis of the case studies of beautiful villages marketing in different countries and the methodology of the experience economy, the paper recommends essential changes in the management practices of the association of the most beautiful villages of Russia and its participants.

Practical implications
Several recommendations have been suggested for exploring, scripting and staging the experiences in beautiful villages of Russia.

Originality/value
The main output of this study is designed to provide guidance for the management of the association of the most beautiful villages of Russia, inhabitants of the most beautiful villages, rural tourism companies and local authorities in transition to the new experience economy approach accelerating the socioeconomic development of beautiful villages.
Lianas and soil nutrients predict fine‐scale distribution of above‐ground biomass in a tropical moist forest
Authors: Ledo Alicia , Illian Janine B. , Schnitzer Stefan A. , Wright S. Joseph , Dalling James W. , Burslem David F. R. P. 
Published: July 2016

SummaryPrediction of carbon dynamics in response to global climate change requires an understanding of the processes that govern the distribution of carbon stocks. Above‐ground biomass (AGB) in tropical forests is regulated by variation in soil fertility, climate, species composition and topography at regional scales, but the drivers of fine‐scale variation in tropical forestAGBare poorly understood. The factors that control the growth and mortality of individual trees may be obscured by the low resolution of studies at regional scales.In this paper, we evaluated the effects of soil nutrients, topography and liana abundance on the fine‐scale spatial distribution ofAGBand density of trees for a lowland tropical moist forest in Panama using additive regression models.Areas with larger values ofAGBwere negatively associated with the presence of lianas, which may reflect competition with lianas and/or the association of lianas with disturbed or open‐canopy patches within forests.AGBwas positively associated with soils possessing higherpHand K concentrations, reflecting the importance of below‐ground resource availability onAGBindependently of stem density.Synthesis. Our results shed new light on the factors that influence fine‐scale treeAGBand carbon stocks in tropical forests: liana abundance is the strongest predictor, having a negative impact on treeAGB. The availability of soil nutrients was also revealed as an important driver of fine‐scale spatial variation in treeAGB.
Open Water Data in Space and Time
Authors: Maidment David R. 
Published: July 2016

AbstractAn Open Water Data Initiative has been established by the federal government to enhance water information sharing across the United States (U.S.) using standardized web services for geospatial and temporal data. In a parallel effort, the National Weather Service has established a new National Water Center on the Tuscaloosa campus of the University of Alabama, at which a new National Water Model starts operations in June 2016, to continually simulate and forecast streamflow discharge throughout the continental U.S. These two developments support the interoperability of streamflow and hydrologic information in time and space from modeled and observed sources through the use of open standards to share water information.