bluuebunny/crossref_metadata_2025_split huggingface dataset:
An effort to develop accessible tourism in Greece and Turkey: the MEDRA project approach
Authors: Naniopoulos Aristotelis , Tsalis Panagiotis , Nalmpantis Dimitrios 
Published: March 2016

Purpose
The purpose of this paper is to develop accessible tourism in two areas of Greece and Turkey. The areas of Drama in Greece and Mersin in Turkey have cooperated in the frame of MEDRA project to assess their potential and set up a plan for developing accessible tourism.

Design/methodology/approach
The choice of the two areas was not random. Mersin currently enjoys continuous development, as one of Turkey’s biggest ports and a free trade zone. Drama is a developing area in agricultural manufacturing and high-tech sectors with a rich physical environment which aspires to develop a healthy alternative tourism industry.

Findings
The findings include, amongst others, the identification of needs of tourists with disabilities, and the relevant historical evolution, legislative framework, international good practices, policy-improvement proposals, accessibility assessment in Mersin and Drama, and suggestions for developing accessible infrastructure together with the training of stakeholders.

Practical/implications
Greece although made a lot of progress regarding the issues of disability and accessibility still is not on the same level as many European countries, while Turkey has a lot to learn in order to deal with accessibility from a holistic point of view.

Social/implications
Both countries owe a large percentage of their national income, to the tourist industry and seek ways to gain advantages in this highly competitive sector.

Originality/value
The successful implementation of the MEDRA project constitutes an example worthy of a wider application in the development of accessible tourism, not only in the two countries but also to countries with similar characteristics.
Airbnb: the future of networked hospitality businesses
Authors: Oskam Jeroen , Boswijk Albert 
Published: March 2016

Purpose
Although networked hospitality businesses as Airbnb are a recent phenomenon, a rapid growth has made them a serious competitor for the hospitality industry with important consequences for tourism and for tourist destinations. The purpose of this paper is to analyse the nature of the phenomenon, its potential further development in the next five years and the impact this developments will have on tourism, on hotels and on city destinations.

Design/methodology/approach
A literature study, combined with scenario workshops and a Delphi panel, were used to map current trends and uncertainties. With this input, future scenarios were elaborated using the Global Business Network (“scenario cross”) method.

Findings
Network platforms as Airbnb are often classified under something called the “Sharing Economy”, a denomination that obscures their true nature. Airbnb is a challenging innovation to which traditional hospitality will have to respond. Its impact has at the same time led to a call for regulatory policies. The definition of these policies and the evolution of tourism are variables that determine future scenarios. Attempts to ban the phenomenon mean a disincentive to innovation and protect oligopolistic markets; more receptive policies may have the desired results if tourism grows moderately but in booming destinations they may lead to a harmful commercialization.

Originality/value
Until now, Airbnb has been described in conceptual studies about the so-called “Sharing economy”, or more recently in empirical studies about isolated effects of holiday rentals. This paper contextualizes the evolution of networked hospitality and seeks to synthesize the sum of its impacts, thus enabling businesses and local governments to define positions and strategies.
The future of food tourism
Authors: Yeoman Ian , McMahon-Beatte Una 
Published: March 2016

PurposeThe authors identify five driving forces of changes that are shaping the discourses about food tourism. The paper aims to discuss this issue.Design/methodology/approachThe approach used by this paper is a general review.FindingsThe five driving forces identified are: food tourism as political capital; food tourism as a visionary state; what it means to be a foodie; the drive for affluence and exclusivity; fluid experiences in a post-modernist world.Originality/valueThe five drivers of change are identified as the core of any food tourism strategy for policy makers.
“Chill or thrill”: the impact of the “polarity paradox” on hospitality and tourism
Authors: De Visser-Amundson Anna , De Korte Annemieke , Williams Simone 
Published: March 2016

Purpose
In a society of abundance, complexity, uncertainty and secularisation, consumers seek extreme market offerings. They thereby avoid the grey middle ground and rather seek white or black, or rather utopia or dystopia, in their experiences. This consumer behaviour is coined the Polarity Paradox. The purpose of this paper is to investigate the effect of the Polarity Paradox on travel and tourism and specifically highlight how darker and dystopian type of tourism experiences can add value to the overall tourist experience.

Design/methodology/approach
The paper is based on literature and trend report reviews to support the direction of the Polarity Paradox trend and the opportunities it presents to the hospitality and tourism industry.

Findings
Travellers do not seek only beauty and happiness when travelling. Examples of the thrilling or dystopian side of the Polarity Paradox clearly illustrate travellers’ emerging needs to look for the extreme. In fact, new travel and hospitality experiences are all about originality and understanding that whether the experience triggers positive or negative emotions matter less in a market where consumers want to be “shaken up”, surprised, taught something or seek a deeper meaning. The difference with the past is that these same thrill seeking tourists, also seek “white” and chilling experiences and that demands a new approach to market segmentation.

Originality/value
Until now, the Polarity Paradox has been described as a general consumer trend. In this paper, the authors are the first to analyse its possible impact on hospitality and tourism and in detail describe that black, dystopian and thrilling experiences can be positive when they trigger emotions and reactions meaningful to the traveller. The authors further show that “playing it safe” will not be the future to build successful hospitality and tourism experiences. The examples explore how the hospitality and tourism industry can add elements of “dystopia” and by doing that actually add value to the overall travel experience.
Method for decision making in virtual library teams
Authors: Cordes Sean 
Published: March 2016

Purpose
– The purpose of this paper is to demonstrate an action process method including coordination, monitoring, and backup response, to improve collaborative decision making in online library work teams.

Design/methodology/approach
– The method was tested using a single factor experimental design where some groups used an action process intervention developed by the researcher, while others used team designated ad hoc process. Participants comprised 26 four person teams. The experiment was performed in a distributed environment where teams used Google chat communication, and a shared Google document to organize, clarify, and evaluate information. Decision performance was measured in two ways. Decision accuracy was measured by the selection of a correct choice from four alternatives. Decision quality was measured by shift in suitability ratings from participants’ individual choice to the correct answer after team discussion.

Findings
– Teams using an action process method based on monitoring, coordination, and backup behaviors had more accurate and higher quality decisions than groups using ad hoc process.

Research limitations/implications
– The research demonstrates usefulness of empirically designed, team implemented process methods to improve library decision making. Because the research was conducted in a single context, further research in alternative settings and contexts is suggested.

Practical implications
– The research has practical benefits to library work teams and managers performing tasks where effective information sharing and exchange is required to make accurate, high-quality decision.

Originality/value
– The paper provides a way to improve decision making using an easy-to-implement, process-driven method.
CSR communications strategies through social media and influence on e-reputation
Authors: Dutot Vincent , Lacalle Galvez Eva , Versailles David W. 
Published: March 2016

Purpose– Publics are becoming responsible customers that urge firms to improve society. By using social media, corporate social responsibility (CSR) actions could influence organization’s commitment and e-reputation. The purpose of this paper is to look at the influence on e-reputation of communication strategies (i.e. corporate ability and CSR) on social media.Design/methodology/approach– Four international companies (Danone, Renault, Orange and BNP Paribas) were studied and a content analysis was performed: Leximancer for the social media content (between 25 and 50 pages for each company) on a six-month period; and Social Mention for the measurement of e-reputation.Findings– Results show that there is a link between CSR communication strategies and e-reputation. More precisely, by using a corporate ability strategy (focus on product quality or innovation R & D), a company can increase its e-reputation better than on a common CSR communication strategy.Research limitations/implications– This study is based on only four companies (from four different industries) and would profit from a larger base for analysis. Second, the content the authors analyzed was generated by the company on their own social media.Originality/value– This exploratory study is one of the first to look at the influence of CSR communication strategies on e-reputation and tries to see how companies’ action on social media can change the way they are perceived by their customers. It completes the current literature by defining how CSR communications strategies should be declined for in order to influence customers.
Towards a balanced view of innovations
Authors: Prange Christiane , Schlegelmilch Bodo B. 
Published: March 2016

Purpose– Based on theoretical input from punctuated equilibrium theory and the exploration vs exploitation paradigm, a set of innovation drivers and propositions is developed. The purpose of this paper is to present a starting point for a more comprehensive investigation of companies’ innovation trajectories towards balance.Design/methodology/approach– The paper builds on a thorough analysis of the literature and suggests the notion of “strategic inflection points” (SIPs). These points are supposed to mark the transgression between innovation types as reflected in respective performance enhancements.Findings– The propositions developed in this paper serve as a basis for further understanding and for subsequent empirical research.Practical implications– Managerial implications relate to the understanding that companies need to balance innovation types in order to increase performance.Originality/value– This paper discusses a variety of innovation types and suggests the notion of SIPs.
Emotional strategizing in service innovation
Authors: von Koskull Catharina , Strandvik Tore , Tronvoll Bård 
Published: March 2016

Purpose– The purpose of this paper is to shed light on an aspect of service innovation processes that has remained fairly hidden so far, namely, the role of emotions.Design/methodology/approach– The authors use the strategizing approach from strategy research, which focusses on detailed processes, practices, and discourse, to understand the influence of emotions on service innovation processes. The empirical data stem from a longitudinal ethnographic study of a service innovation process.Findings– In the investigated case, the dominant emotion of anxiety is revealed. The authors focus on this emotion in order to explore how it affects the innovation process itself and the outcome. The authors identify five emotion-driven practices that form elements of what the authors label emotional strategizing.Practical implications– Emotion seems to give energy and direction to the service innovation process. This is both positive and challenging for top-level managers.Originality/value– The authors reveal a hidden aspect of service innovation processes – the effect of emotions. Furthermore, the authors show that emotions are important because they give energy and direction to the innovation work, and emerge in practices. Emotional strategizing, as a new term, gives visibility to this important issue.
Self-organizing behavior in collective choice models: laboratory experiments
Authors: Arango Santiago , Larsen Erik R. , van Ackere Ann 
Published: March 2016

Purpose– The purpose of this paper is to consider queuing systems where captive repeat customers select a service facility each period. Are people in such a distributed system, with limited information diffusion, able to approach optimal system performance? How are queues formed? How do people decide which queue to join based on past experience? The authors explore these questions, investigating the effect of information availability, as well as the effect of heterogeneous facility sizes, at the macro (system) and micro (individual performance) levels.Design/methodology/approach– Experimental economics, using a queuing experiment.Findings– The authors find little behavioural difference at the aggregate level, but observe significant variations at the individual level. This leads the authors to the conclusion that it is not sufficient to evaluate system performance by observing average customer allocation and sojourn times at the different facilities; one also needs to consider the individuals’ performance to understand how well the chosen design works. The authors also observe that better information diffusion does not necessarily improve system performance.Practical/implications– Evaluating system performance based on aggregate behaviour can be misleading; however, this is how many systems are evaluated in practice, when only aggregate performance measures are available. This can lead to suboptimal system designs.Originality/value– There has been little theoretical or empirical work on queuing systems with captive repeat customers. This study contributes to the understanding of decision making in such systems, using laboratory experiments based on the cellular automata approach, but with all agents replaced by humans.
Family embeddedness and business performance: evidences from women-owned firms
Authors: Mari Michela , Poggesi Sara , De Vita Luisa 
Published: March 2016

Purpose– The purpose of this paper is to investigate how the family context may affect female firms’ performance by contextualising the study within Italy and empirically analysing 307 Italian women-owned firms.Design/methodology/approach– By using ordinal regressions, this paper empirically investigates the influence of three dimensions of the family context on female firms’ performance, namely: the motivations to start a business; the support from the family once the business is established; and the mechanisms to achieve a suitable balance between work and family life.Findings– Overall, the results offer substantial support for the assumption that female business owners benefit from being pulled into the endeavour, from specific linkages with family and also from selected mechanisms to balance work and family life, thus contributing to show how strong the relationship between a firm’s performance and the family context is for women.Originality/value– Today female entrepreneurship represents an important economic driver worldwide, leading scholars to strongly advocate the need to shift the female entrepreneurship research focus from the analysis of women business owners’ characteristics to the investigation of those specific factors able to directly affect female firms’ activities. In this vein, this paper aims at pushing further into the still less studied domain of work/family intertwinement as, surprisingly, the impact that family-related factors exert on women-owned businesses’ performance is still under-researched.
Social entrepreneurship and corporate architecture: evidence from Italy
Authors: Bonfanti Angelo , Battisti Enrico , Pasqualino Luca 
Published: March 2016

Purpose– The purpose of this paper is to examine the contribution of corporate architecture to social value creation. It especially analyses the social effects of investments in experiential corporate architecture that have been carried out by Italian industrial companies.Design/methodology/approach– This study follows a qualitative approach. It is based on a survey and semi-structured in-depth interviews undertaken with six Italian industrial companies. The dimensions of the social-entrepreneurship model (innovativeness, proactiveness, risk management) proposed by Weerawardena and Sullivan Mort were chosen as a framework to investigate the social effects of investments in corporate architecture.Findings– The social effects of the innovativeness dimension are the integration of the company with the territory and development of sustainability. Proactiveness is related to improving the employees’ wellbeing in the workplace and the community’s quality of life. Risk management ensures the development of the local economic-social fabric.Research limitations/implications– This study combines social entrepreneurship and corporate architecture by highlighting the social effects of corporate architecture. Further, it proposes the structural embeddedness of the company in the territory of reference, a sense for beauty, and a sense of gift giving as further entrepreneurial traits that are generally not proposed in the social entrepreneurship literature.Practical/implications– The results of this study suggest that top management should consider: that investments in corporate architecture are a deliberate strategy of the company; that profits are not a purpose in and of themselves, but rather a means to achieve the social mission’s objectives; and the relationship with architects in terms of mutual involvement in order to understand corporate and local needs and effectively transform them into appropriate architectural solutions.Social/implications– Corporate architecture can help to solve a number of social problems, such as improving the community’s quality of life, providing employments opportunities, allowing the community to benefit from places of socialisation and aggregation, and offering facilities and services that support culture and encourage cultural exchange. Given that the social benefits are reciprocal, all stakeholders should financially support companies that invest in corporate architecture.Originality/value– To the knowledge, this is the first study to connect social entrepreneurship and corporate architecture. This research brings to light some Italian industrial companies that are investing in corporate architecture to create social value in the twenty-first century, after the pioneering investments of the Olivetti company.
Heat Exchanger Improvement via Curved Microfluidic Channels: Part 2 — Investigation Into Heat Transfer Enhancement due to the Dynamics of Dean Vortices
Authors: Marshall Samuel D. , Arayanarakool Rerngchai , Balasubramaniam Lakshmi , Li Bing , Lee Poh Seng , Chen Peter C. Y. 
Published: March 2016

The efficiency of conventional heat exchangers is restricted by many factors, such as effectiveness of convective heat transfer and the cost of their operation. The current research deals with these issues by developing a novel method for building a lower-cost yet more efficient heat sink. This method involves using a specially designed curved microchannel to utilise the enhanced fluid mixing characteristics of Dean vortices, and thus transferring heat efficiently.
Numerical models have been employed to investigate the heat transfer enhancement of curved channels over straight equivalents, with the aim of optimising the heat exchanger design based on the parameters of maximising heat transfer whilst minimising pressure drop and unit cost. These studies examined the variation of Nusselt Number over the length of the channel, for a range of different curvatures (and hence Dean numbers). The results showed significantly higher heat transfer occurring in curved channels, especially in areas where the generated Dean vortices are strongest, with the variation in Nusselt Number forming the shape of an ‘arc’. In this way, a relationship between the Dean Number and the Nusselt Number is characterised and discussed, leading to suggestions regarding optimal microfluidic heat transfer design.
An Experimental Study on the Thermal Performance of the Flat Heat Pipe
Authors: Xiaohong Hao , Guan Jiqing , Zhao Jingbo 
Published: March 2016

As the rapid growing of the semiconductor logic gate number and operation speed, the heat dissipated from electronic devices increases drastically. Moreover, most of the heat flux can reach about 100 W/cm2, therefore efficient removal of the heat from the electronic devices is essential to ensure the reliable operation of the electronic devices. The traditional direct cooling system, such as air cooling, liquid cooling, would not be able to transfer the high heat flux owing to their heat transfer limits, so advanced cooling solutions are necessary.
The flat heat pipes have some advantages, such as small scale, strong heat transfer capacity, low weight penalty and low environmental requirements, therefore, in recent years, researchers have shown great interest for the flat heat pipe. But most of them played the important on the structure design of the flat heat pipes, and few of them focused on the study of the effect of the working fluid on the heat transfer performance.
In this paper, a flat heat pipe with rectangular channel is designed and manufactured, and an experimental set up was built to study working fluid on the effects of the flat heat Pipe thermal performance.
The flat heat pipe is heated via a 35mmx20mm rectangular electrical resistance (the evaporator side), and the other side (the condenser side) is cooled by convection of a heat sink. In the experimental work, three types of working fluid are used in the heat pipe: (A) deionized water, (B) deionized water-based Fe3O4 nano fluid (1, 1.5wt%). A comparison is performed for the thermal performance of different size flat heat pipe.
Finally, the experimental results showed that nano fluid could improve the thermal performance of the FHP. With the same charge volume, the heat transfer coefficient of the FHPs filled with nano fluid were higher than that of DI water. There was an optimal mass concentration which was estimated to be 1.5 wt% to achieve the maximum heat transfer enhancement.