bluuebunny/crossref_metadata_2025_split huggingface dataset:
How interactive marketing is changing in financial services
Authors: Stone Merlin , Laughlin Paul 
Published: November 2016

Purpose
This paper aims to explore the impact of the internet and related information and communications technology developments on how financial services (FS) are distributed and how customers are managed, in particular, not only how companies can differentiate between “good” and “bad” customers and manage them appropriately but also how customers can be “bad” and escape the consequences. It also explores how changes in information asymmetry between suppliers and customers affects who gains or loses from the relationship between them.

Design/methodology/approach
The data for the article are from the authors’ consulting and conference chairing experience. The article is in the form of a reflection on this, rather than a hypothesis-based research article.

Findings
One of its findings is that those responsible for controlling damage done to companies by fraudulent or negative value customers (typically those managing underwriting or risk) and those responsible for recruiting, retaining and developing customers (typically marketing, sales and customer service) do not work closely enough together, and this can lead to not only damage to shareholder value but also damage to the customer experience.

Research limitations/implications
The paper identifies the need for more research covering the processes, data, analysis, systems and strategies required to manage both good and bad customers and the practical problems of implementation.

Practical implications
The main practical implication is that in designing products and the customer service experience, FS marketers need to take into account much more systematically the “dark side” of customer activity.

Originality/value
This paper is one of the first to explore its issues in detail.
The role of disclosure of social shopping rewards in social buzz
Authors: Coker Kesha K. , Altobello Suzanne A. 
Published: November 2016

Purpose
Social shopping relies on word-of-mouth, with marketers turning to social shopping rewards (SSRs) to generate social buzz. According to US regulatory bodies, these types of rewards, if considered endorsements, must be disclosed. Yet, little is known about the impact of disclosure of SSRs. To address this gap, this study aims to examine the impact of disclosure of SSRs on consumer responses.

Design/methodology/approach
Respondents were randomly assigned to three experimental conditions via an online survey. The “no disclosure” condition featured a hypothetical friend’s tweet of a product (n = 91). The “disclosure” conditions featured the same tweet, either with the words “Sponsored Tweet” in a boxed tweet (n = 50) or with a hashtag “#Sponsored” (n = 48). All respondents completed a questionnaire designed to address the hypotheses.

Findings
No differences between the disclosure conditions were found, thus they were combined and compared to the non-disclosure condition. Of the 13 hypotheses, 9 were sustained by significant correlations. Disclosure to consumers that a product review was sponsored by a marketer strengthens the relationships between certain model constructs, i.e. between dual source credibility and attitude toward the message and between attitude toward the message and attitude toward the brand.

Originality/value
This study is the first to empirically test the impact of disclosure of SSRs on consumer responses in a social shopping context. Findings provide marketers and practitioners with a solution to complying with regulatory requirements in ways that do not hurt consumer responses to social buzz.
The valuation and pricing of information assets
Authors: Adler Ralph , Stringer Carolyn , Yap Max 
Published: November 2016

PurposeThe valuation and pricing of information assets often presents managers with substantial challenges. Information assets are usually highly unique, lack objective price benchmarks, have a high potential for piracy, can be simultaneously accessed and enjoyed by multiple users and generally feature significant information asymmetry between sellers and buyers. This paper aims to discuss five methods that can be used to value/price information assets.Design/methodology/approachThis is a conceptual paper that draws and builds upon the multidisciplinary pricing literature.FindingsA tree diagram, one that matches particular combinations of information asset features with each of the five methods, is presented to assist practitioners with their choice of valuation/pricing method.Originality/valueThe pricing of information assets is a challenging and even daunting task. The linkages specified by the paper’s model, and in particular its matching of information asset characteristics with specific valuation/pricing methods, offers a decision tool that does not currently exist. This tool is capable of supporting practitioner decision-making and highlights avenues for future scholarly research.
Organizations with changing structures: how to control?
Authors: Lechner Eva 
Published: November 2016

Purpose
The purpose of this paper is to describe management control systems (MCS) as a package within a festival, as it examines managerial use of management controls over time. Moreover, this study discusses the relation of controls to flexibility and decentralization of organizations which have to deal with constraints such as short development periods, individualization of services/products and resource scarcity. The research thus introduces the elements of time and intensity of use of controls in a time-dependent scenario.

Design/methodology/approach
This descriptive case study utilizes interviews, observations, document analysis and other tools of qualitative research.

Findings
This paper reveals that single management controls used by managers configure MCS as a package. These controls are utilized with different intensity throughout the year based on activities that are planned or expected to happen. Such use of controls provides needed flexibility for the organization in which the structure is changing over a short period (one year).

Research limitations/implications
The single unit subjective analysis that was employed does not allow for generalized results and comparison.

Originality/value
This rich empirical study informs practitioners on how to tackle daily festival challenges. Moreover, it brings theoretical understanding of management controls as a package in real-life context.
Productivity analysis of Australian universities
Authors: Moradi-Motlagh Amir , Jubb Christine , Houghton Keith 
Published: November 2016

PurposeFacing budgetary challenges, successive Australian Governments have chosen to proportionally reduce public expenditure on universities relative to levels of activity in both teaching and research. The question asked in this paper is whether Australia’s universities increased their efficiency in a manner consistent with the demands of government to provide productivity “dividends” or efficiencies?Design/methodology/approachUsing archival data for 37 Australian universities from 2007 to 2013, this paper examines changes in productivity of university groups and individual institutions using the data envelopment analysis technique.FindingsResults show a statistically significant system-wide (or technological) productivity improvement of 15.2 per cent from 2007 to 2013, but there was little average individual institutional change in efficiency. Productivity improvements were clearly observable for the Group of 8 institutions with an improvement of 25.1 per cent.Research limitations/implicationsUniversities, like other public sector bodies, can both improve individually and as an overall system. The system has improved greatly in terms of productivity at higher levels than may be anticipated.Originality/valueUsing data contemporaneous with a period of great change in university funding and sector competition, this study reveals how some universities benefited, whereas others struggled to maintain their relative position.
Ohmic Heating of an Electrically Conductive Food Package
Authors: Kanogchaipramot Kanyawee , Tongkhao Kullanart , Sajjaanantakul Tanaboon , Kamonpatana Pitiya 
Published: November 2016

AbstractOhmic heating through an electrically conductive food package is a new approach to heat the food and its package as a whole after packing to avoid post‐process contamination and to serve consumer needs for convenience. This process has been successfully completed using polymer film integrated with an electrically conductive film to form a conductive package. Orange juice packed in the conductive package surrounded with a conductive medium was pasteurized in an ohmic heater. A mathematical model was developed to simulate the temperature distribution within the package and its surroundings. A 3‐D thermal‐electric model showed heating uniformity inside the food package while the hot zone appeared in the orange juice adjacent to the conductive film. The accuracy of the model was determined by comparing the experimental results with the simulated temperature and current drawn; the model showed good agreement between the actual and simulated results. An inoculated pack study using Escherichia coli O157:H7 indicated negative growth of viable microorganisms at the target and over target lethal process temperatures, whereas the microorganism was present in the under target temperature treatment. Consequently, our developed ohmic heating system with conductive packaging offers potential for producing safe food.
Impacts of Changes in Precipitation Amount and Distribution on Water Resources Studied Using a Model Rainwater Harvesting System
Authors: Asadieh Behzad , Krakauer Nir Y. 
Published: November 2016

AbstractWater supply reliability is expected to be affected by both precipitation amount and distribution changes under recent and future climate change. We compare historical (1951‐2010) changes in annual‐mean and annual‐maximum daily precipitation in the global set of station observations from Global Historical Climatology Network and climate models from the Inter‐Sectoral Impact Model Intercomparison Project (ISI‐MIP), and develop the study to 2011‐2099 for model projections under high radiative forcing scenario (RCP8.5). We develop a simple rainwater harvesting system (RWHS) model and drive it with observational and modeled precipitation. We study the changes in mean and maximum precipitation along with changes in the reliability of the model RWHS as tools to assess the impact of changes in precipitation amount and distribution on reliability of precipitation‐fed water supplies. Results show faster increase in observed maximum precipitation (10.14% per K global warming) than mean precipitation (7.64% per K), and increased reliability of the model RWHS driven by observed precipitation by an average of 0.2% per decade. The ISI‐MIP models show even faster increase in maximum precipitation compared to mean precipitation. However, they imply decreases in mean reliability, for an average 0.15% per decade. Compared to observations, climate models underestimate the increasing trends in mean and maximum precipitation and show the opposite direction of change in reliability of a model water supply system.
Cone‐beam computed tomography for lung cancer – validation with CT and monitoring tumour response during chemo‐radiation therapy
Authors: Michienzi Alissa , Kron Tomas , Callahan Jason , Plumridge Nikki , Ball David , Everitt Sarah 
Published: November 2016

AbstractIntroductionCone‐beam computed tomography (CBCT) is a valuable image‐guidance tool in radiation therapy (RT). This study was initiated to assess the accuracy of CBCT for quantifying non‐small cell lung cancer (NSCLC) tumour volumes compared to the anatomical ‘gold standard’, CT. Tumour regression or progression on CBCT was also analysed.MethodsPatients with Stage I‐III NSCLC, prescribed 60 Gy in 30 fractions RT with concurrent platinum‐based chemotherapy, routine CBCT and enrolled in a prospective study of serial PET/CT (baseline, weeks two and four) were eligible. Time‐matched CBCT and CT gross tumour volumes (GTVs) were manually delineated by a single observer on MIM software, and were analysed descriptively and using Pearson's correlation coefficient (r) and linear regression (R2).ResultsOf 94 CT/CBCT pairs, 30 patients were eligible for inclusion. The mean (± SD) CT GTV vs CBCT GTV on the four time‐matched pairs were 95 (±182) vs 98.8 (±160.3), 73.6 (±132.4) vs 70.7 (±96.6), 54.7 (±92.9) vs 61.0 (±98.8) and 61.3 (±53.3) vs 62.1 (±47.9) respectively. Pearson's correlation coefficient (r) was 0.98 (95% CI 0.97–0.99, ρ < 0.001). The mean (±SD) CT/CBCT Dice's similarity coefficient was 0.66 (±0.16). Of 289 CBCT scans, tumours in 27 (90%) patients regressed by a mean (±SD) rate of 1.5% (±0.75) per fraction. The mean (±SD) GTV regression was 43.1% (±23.1) from the first to final CBCT.ConclusionPrimary lung tumour volumes observed on CBCT and time‐matched CT are highly correlated (although not identical), thereby validating observations of GTV regression on CBCT in NSCLC.
Between Electricity and Spirit: Paranormal Investigation and the Creation of Doubt in England
Authors: Hanks Michele 
Published: November 2016

ABSTRACTIn contemporary England, amateur paranormal investigators actively seek empirical evidence of the paranormal. These investigators are self‐fashioned experts who aim to balance scientific and spiritual perspectives in hopes of researching the existence of ghosts from an objective perspective. Despite actively seeking out ghosts and amassing firsthand paranormal experiences, investigators remain deeply doubtful about the nature of their evidence and the existence of the paranormal. Here, I explore the production and experience of doubt by examining paranormal investigators’ struggles to define and quantify the paranormal. Competing ideas about the substance or nature of ghosts lie at the heart of this struggle. Paranormal investigators agree that collecting and analyzing electromagnetic energy offers the most promising pathway for establishing empirical evidence of the paranormal. However, there is analytic uncertainty regarding the meaning of electromagnetic energy: it might indicate a spiritual or natural presence. Here, I argue that these two competing frames of interpretation engender and sustain states of doubt among investigators; however, paradoxically, these very states of doubt allow them to maintain and sustain embodied encounters with the very paranormal forces they doubt. [doubt, knowledge production, science, spirituality, paranormal, electromagnetic energy, embodied encounters, England]
An axial pattern flap based on the dorsal perineal artery in a cat
Authors: Murdoch AP , Grand JGR 
Published: November 2016

Case reportA 3‐year‐old male neutered Domestic Shorthair cat was evaluated for a skin mass of approximately 2 × 3 cm arising from the right dorsolateral aspect of the tail at the junction between the proximal and middle one‐thirds of the tail length. Incisional biopsy sample was consistent with granulomatous inflammation. The granuloma was surgically excised with 5 mm margins of normal skin. The resulting defect was closed using an axial pattern flap based on a cutaneous branch of the dorsal perineal artery and augmented by a local subdermal plexus transposition flap. There was 100% survival of the flaps at postoperative days 7, 15 and 21.Clinical significanceWe describe an axial pattern flap based on a cutaneous branch of the dorsal perineal artery in a cat. This flap offers surgeons a viable option for closing skin defects situated on the proximal one‐third of the tail and a practical alternative to tail amputation.
Step‐wise loss of antidepressant effectiveness with repeated antidepressant trials in bipolar II depression
Authors: Amsterdam Jay D , Lorenzo‐Luaces Lorenzo , DeRubeis Robert J 
Published: November 2016

ObjectiveThis study examined the relationship between the number of prior antidepressant treatment trials and step‐wise increase in pharmacodynamic tolerance (or progressive loss of effectiveness) in subjects with bipolar II depression.MethodsSubjects ≥18 years old with bipolar II depression (n=129) were randomized to double‐blind venlafaxine or lithium carbonate monotherapy for 12 weeks. Responders (n=59) received continuation monotherapy for six additional months.ResultsAfter controlling for baseline covariates of prior medications, there was a 25% reduction in the likelihood of response to treatment with each increase in the number of prior antidepressant trials (odds ratio [OR]=0.75, unstandardized coefficient [B]=−0.29, standard error (SE)=0.12; χ2=5.70, P<.02], as well as a 32% reduction in the likelihood of remission with each prior antidepressant trial (OR=0.68, B=−0.39, SE=0.13; χ2=9.71, P=.002). This step‐wise increase in pharmacodynamic tolerance occurred in both treatment conditions. Prior selective serotonin reuptake inhibitor (SSRI) therapy was specifically associated with a step‐wise increase in tolerance, whereas other prior antidepressants or mood stabilizers were not associated with pharmacodynamic tolerance. Neither the number of prior antidepressants, nor the number of prior SSRIs, or mood stabilizers, were associated with an increase in relapse during continuation therapy.ConclusionsThe odds of responding or remitting during venlafaxine or lithium monotherapy were reduced by 25% and 32%, respectively, with each increase in the number of prior antidepressant treatment trials. There was no relationship between prior antidepressant exposure and depressive relapse during continuation therapy of bipolar II disorder.
Parents at‐risk and their children: intersections of gender role attitudes and parenting practices
Authors: Montgomery Jordan E. , Chaviano Casey L. , Rayburn Allison D. , McWey Lenore M. 
Published: November 2016

AbstractExisting research demonstrates that parent and child gender may influence important aspects of family relationships; however, most research in this area has been conducted with non‐clinical samples. As clinicians, it is important to consider how gender impacts family relationships, particularly among vulnerable families. This study examined the intersections of gender role attitudes and parenting practices among 34 parents involved with the child welfare system and referred for clinical intervention. Using a mixed methods design, themes regarding gender role beliefs and parenting practices were found through qualitative interviews with parents. Findings suggested that fathers felt responsible for financially providing for their families and expressed challenges in communicating with mothers, and mothers described challenges they face because of a lack of father involvement. Parents also discussed a perceived need to monitor daughters closely while fostering the independence of their sons. Results of the qualitative analyses were supported by quantitative findings indicating significant differences in harsh and inconsistent discipline practices and clear expectations for girls compared to boys. The discussion addresses implications for clinicians, including how a feminist family therapy perspective may help promote client influence over traditional gender norms by questioning gender role attitudes and exploring alternate narratives that may impact family dynamics.
Lessons learned implementing community‐based comprehensive case management for families surviving homicide
Authors: Spilsbury James C. , Phelps Nicole L. , Zatta Eileen , Creeden Rosemary H. , Regoeczi Wendy C. 
Published: November 2016

AbstractFamily members of homicide victims often experience a wide range of adverse reactions to the homicide. This study reports on the Traumatic Loss Response Team, a project conducted by a community‐based, mental‐health agency to provide comprehensive case‐management services to meet homicide survivors' complex needs. To conduct the study, we abstracted service/process data from open client cases in 2013 (most recent year with available data) and conducted interviews with the project's implementing agencies. Interviews revealed both initial challenges and factors facilitating successful implementation. Main challenges to overcome included gaining credibility and trust from police and issues around overlap of services provided to families by numerous agencies that may become involved in a homicide. Partners view the project providing a range of important services to families, including intermediary/buffer between families and police. Concerning service data, of the 131 cases open in 2013, most were referred directly by police and involved community violence, an adult victim and a firearm. Most of the 164 clients receiving services were female, adult, African‐American and parents of the deceased. Grief support was the most common of numerous services provided. We hope that this study will catalyse sharing of similar data and experiences among organizations providing services to homicide survivors.
A Dental Prosthesis from the Early Modern Age in Tuscany (Italy)
Authors: Minozzi Simona , Panetta Daniele , De Sanctis Massimo , Giuffra Valentina 
Published: November 2016

AbstractBackgroundDuring archaeological excavation, carried out in the S. Francesco Monastery at Lucca (Tuscany, Italy), a golden dental appliance was discovered. The prosthesis was found, together with commingled human remains, in the collective tomb of the aristocratic family of the Guinigi, a powerful family who governed Lucca from 1392 until 1429. The exact archaeological dating of the prosthesis was not possible, but some elements suggest a dating to the beginning of the 17th century.PurposeAim of the paper is to study and describe the dental appliance trough a multidisciplinary approach.Materials and MethodsMacroscopical and micro‐CT examinations were performed to investigate the technics used for the realization of the dental prosthesis. SEM analysis was performed to study alloy composition of the metallic fixing lamina and microstructure of the deposits on the dental surface.ResultsThe dental prosthesis consists in five mandibular teeth: three central incisors and two lateral canines linked together by a golden band inserted into the dental roots to replace the anterior arch of the jaw. Micro‐CT scan revealed the presence of two small golden pins inserted into each tooth crossing the root and fixing the teeth to the internal gold band. SEM examination of the lamina indicated a homogeneous composition, with average contents of 73 wt% gold, 15.6 wt% Ag, and 11.4 wt% Cu. Apposition of dental calculus on the teeth indicated that the prosthesis had been worn for a long period.ConclusionsThis dental prosthesis provides a unique finding of technologically advanced dentistry in this period. In fact, during the Early Modern Age, some authors described gold band technology for the replacement of missing teeth; nevertheless, no direct evidences of these devices have been brought to light up so far.