bluuebunny/crossref_metadata_2025_split huggingface dataset:
Exploring the status and effects of balanced scorecard adoption in the non-western context
Authors: Jabeen Fauzia , Behery Mohamed 
Published: July 2017

Purpose
The purpose of this paper is to explore the status of corporate performance management (PM) in the Middle Eastern context, represented by the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA). In addition, the current study investigates the effects of the adoption of the balanced scorecard (BSC) and aims to explore the impact of the BSC on workplace attitudes and behaviors, as shown by accountability, inspiration, and motivation.

Design/methodology/approach
Due to the limited knowledge about the subject matter and the limited number of companies adopting the BSC in the Middle East, this study has adopted a descriptive approach to verify the significance of the BSC and to explore the causal relationship amongst the performance perspectives and the different dimensions of the BSC. The sample was drawn from five major business sectors in the UAE and KSA.

Findings
The results indicate that the BSC indicators are effective tools to evaluate and reflect on corporate performance. The concept of the BSC is considered good practice in the UAE and the KSA. Because of the concept’s compatibility with the local culture and business practices, it can be used to balance shareholder and stakeholder demands.

Research limitations/implications
One of the main limitations of this study is that the sample is drawn from only two countries from the Middle East and, hence, cannot be generalized.

Originality/value
This study is one of the first attempts to explore the status of the corporate PM systems in a non-western context using a BSC technique created and typically applied in the western world. In addition, this study is considered a valuable attempt at exploring the effects of the adoption of this technique on an organization’s performance.
Trust and being “worthy” – the key to creating wealth
Authors: Caldwell Cam , Ndalamba Ken Kalala 
Published: July 2017

PurposeThe purposes of this paper are to present a clear model for understanding trust by integrating the diverse viewpoints in the trust literature and to explain how that model enables individuals and organizations to optimize their ability to create value and sustain competitive advantage.Design/methodology/approachThis is a conceptual paper that integrates the perspectives of many widely regarded scholars and links trust with value creation in organizations.FindingsThe paper builds on previously established conditions essential to creating trust but suggests that trustworthiness requires an integrative quality which we call “capacity” that enables those who seek to lead to translate trust into action. That integrative quality is the key to effective execution for individuals and organizations.Originality/valueTrust is widely acknowledged to be both a critical condition for successful organizations but a missing commodity in many leader-follower relationships. The paper offers insights for scholars and practitioners about the importance of leaders earning trust by being worthy of their followers’ commitment and cooperation.
Employee job performance
Authors: Choudhary Neetu , Naqshbandi M. Muzamil , Philip P.J. , Kumar Rajender 
Published: July 2017

PurposeThe purpose of this paper is to examine the impact of emotion management ability of leaders on employee job performance by highlighting the mediating role of employee perception of job characteristics.Design/methodology/approachHypotheses were developed and tested using multi-source data collected from 65 dyads of heads of department and their subordinates.FindingsResults show that leaders’ emotion management ability relates positively to employee job performance, and that this relationship is mediated by employees’ perception of job characteristics.Research limitations/implicationsCross-sectional data were used to test the hypotheses. Generalizability of the findings is limited as the sample is taken from only one industry in India.Originality/valueThe findings contribute to HRM and leadership literature. The study has implications for jobs that require a high degree of interpersonal interaction with subordinates. Unique value also lies in the context of the study as this study is one of the first to explore the phenomenon in India.
Authentic leadership and the ethic of care
Authors: Atwijuka Sylivia , Caldwell Cam 
Published: July 2017

Purpose
The purpose of this paper is to describe the relationship between authentic leadership and the ethic of care (EoC) and to propose that leadership is characterized by the commitment of others that is represented by EoC’s moral perspective.

Design/methodology/approach
This paper is a conceptual paper that compares authentic leadership characteristics with the moral and ethical elements of EoC.

Findings
This paper proposes that authentic leadership is closely tied to the commitment of others which characterizes the leader’s moral responsibility and shows how EoC fits with 11 other ethical perspectives in enabling leaders to serve others

Originality/value
The contribution of this paper lies on its focus on the importance of EoC as a guiding moral perspective in the actions of authentic leaders. Although authentic leadership has been written about extensively, very little has been written to link authentic leadership with the EoC.
Research rigor and the gap between academic journals and business practitioners
Authors: Perea Eva , Brady Malcolm 
Published: July 2017

PurposeThis paper examines the engagement of business practitioners with academic business research. The purpose of this paper is to assess whether there is a gap between academic research and business people, and, if so, how to bridge this gap.Design/methodology/approachOver 150 senior business practitioners were interviewed, in order to capture their views on the usefulness of academic research to them in their roles as practicing managers. Survey questions covered both their current access and reading of business-related publications and what the ideal academic business journal should be, in terms of access and contents.FindingsAcademic journals are not very well known among business professionals. If these professionals could choose, they would like academic journals to be written by experienced business people, to contain business cases and to be accessible on line. Existing academic business journal “repositories,” such as Google Scholar, are not mentioned in the survey results.Practical implicationsThe findings indicate that potential solutions to bridge the gap between academic journals and business practitioners should not be complicated to implement, and would greatly help bring these two communities closer, with mutually enriching results.Originality/valueThis paper takes a very pragmatic view of the gap between academic journals and business practitioners, and seeks to assess this gap in terms of how it can be bridged on an everyday basis, rather than take a theoretical approach. It begs for the definition of actionable next steps.
Metaphors of change
Authors: Christensen Louise 
Published: July 2017

Purpose
The purpose of this paper is to explore how a study of a practice can lay the foundation to describe this very practice whilst transformations of it were taken place. Descriptions of changes to the practice of social work which was observed empirically serve as a starting point for experimenting with how social scientists, though often exploring transformative study objects, can remain focused on describing the object, under study.

Design/methodology/approach
The study was done through circa one year of fieldwork conducted with participant observation in two Danish municipal units offering services to socially marginalized people and interviews with social workers and employees in drug/alcohol treatment and psychiatric units.

Findings
The object of study within social sciences, though changing, is able to be described. Through the theories of “Social Navigation” (Vigh) and “Strategy and Tactics” (de Certeau), the practice of social work can be described as one concrete bounded practice but one which is performed within a transformative/changeable environment that are capable of influencing it. In this case, the experience of a changeable seascape might serve as a metaphor for how study objects change within an environment of change; how they can be viewed as “motion within motion” (Vigh).

Originality/value
Even though fields such as anthropology and organizational studies seem to rid themselves from their objects of study (culture and organization, respectively) and dissociate themselves from descriptions thereof these objects might still be of value to us. Even though the objects of study in postmodern anthropology and organizational studies are defined as unbounded, anti-essential, ephemeral, ever-changing non-objects, this might not be the entire picture. Despite their ever-changing shape, we might still be able to study and describe them if we take their changeable form and environment into account.
The FCA’s new enforcement process – what will work, and what won’t
Authors: James Polly , Jamieson Adam 
Published: July 2017

Purpose
To review the FCA’s new enforcement process, drawing on what we believe are the positives and negatives and how the FCA should further improve the enforcement process.

Design/methodology/approach
Breaks down the FCA’s new enforcement process, highlighting the background and stimulus for change, the structural and cultural change, other process changes and our hopes for further reform.

Findings
Prospects have improved for firms/ individuals who are subject to FCA enforcement actions. Defendants who have good defensive arguments to make, but who would previously have felt under pressure to jettison those arguments in order to settle at an early stage and secure a 30 per cent discount will now be subject to a fairer process, weighted less favourably for the regulator.

Originality/value
Practical guidance from experienced regulatory lawyers who have valuable insight after working within the FCA.
CFTC’s demanding new cooperation guidelines for companies and individuals
Authors: Peace Breon S. , Park Jennifer Kennedy , Bergen Robin M. , Bamberger Nowell D. 
Published: July 2017

Purpose
To explain and analyze two Enforcement Advisories that set forth the factors the US Commodity Futures Trading Commission Division of Enforcement may consider in assessing cooperation by companies and individuals in the context of CFTC enforcement proceedings.

Design/methodology/approach
Explains the background, including the 2007 Enforcement Advisory for Companies. Explains the 2017 Enforcement Advisory for Companies and the parallel Enforcement Advisory for Individuals, including policy-based considerations and factors such as the materiality, timeliness, nature, and quality of a company’s cooperation; the value of a company’s cooperation to the Commission’s broader law enforcement interests; and the company’s culpability, culture and other relevant factors. Provides examples of uncooperative conduct. Discusses a broader trend among enforcement authorities in the US and abroad of setting higher cooperation standards.

Findings
The new Advisories make clear that merely complying with requests for information from the CFTC staff will not be sufficient; a company or individual seeking cooperation credit as part of a resolution with the CFTC must go above and beyond its legal obligations in order to qualify for such credit.

Originality/value
Practical guidance from experienced white collar defense, regulatory enforcement, civil litigation and arbitration lawyers.
SEC enforcement actions under exchange act rule 21F-17
Authors: White Thomas W. 
Published: July 2017

Purpose
To review recent enforcement actions in which the Securities and Exchange Commission (“SEC”) enforced Rule 21F-17(a) under the Securities Exchange Act, which prohibits actions to impede whistleblower communications with the SEC, and to identify changes that entities subject to SEC regulation (including public companies, broker-dealers and investment managers) may wish to consider in their employee separation agreements and other documents that may include confidentiality provisions.

Design/methodology/approach
Examines settled cases since 2015, in which the SEC found that contractual provisions in employee separation agreements and other documents impeded employees from communicating with the SEC staff about possible violations of the securities laws, to identify the types of language that the SEC found to be problematic and the types of provisions that the SEC believes are desirable, if not legally mandated, to protect employee whistleblower rights and avoid impeding communications under Rule 21F-17(a).

Findings
Beginning in 2015, the SEC has actively enforced Rule 21F-17(a), focusing on provisions in separation agreements and other employee-related documents that potentially prevent employees from reporting legal violations to the SEC. The SEC’s efforts have resulted in settled orders involving alleged violations of the rule. The cases generally allege that provisions in employee separation agreements or other documents violated the rule because they prohibited or chilled employee communications with the SEC about possible legal violations.

Practical implications
Entities subject to SEC regulation (including public companies, broker-dealers and investment managers) should review their confidentiality agreements with employees and consider whether changes are warranted to address the SEC’s concerns as identified in the Rule 21F-17(a) cases.

Originality/value
Practical guidance regarding important whistleblower developments from experienced securities lawyer.
SEC publishes important guidance on the Custody Rule, participating affiliate arrangements, robo-advisers, Form PF and certain compliance topics
Authors: Larson Joyce E. , Brown Kara J. , Bell Ivet A. 
Published: July 2017

Purpose
To highlight guidance issued by the US Securities and Exchange Commission (SEC) for the benefit of investment advisers regarding certain obligations under the Investment Advisers Act of 1940 (Advisers Act) and the rules thereunder.

Design/methodology/approach
Summarizes recent guidance regarding issues related to several challenging Advisers Act requirements, including inadvertent custody and client account transfers under Advisers Act Rule 206(4)-2, the use of participating affiliate arrangements pursuant to the “Unibanco” no-action letters, unique considerations affecting automated advisers (i.e., “robo-advisers”), the top five most frequently identified compliance topics identified in examinations conducted by the SEC’s Office of Compliance Inspections and Examinations (OCIE), and recent guidance regarding the private fund regulatory filing Form PF.

Findings
This guidance may assist advisers in preparing for regulatory examinations and questions from institutional investors. While the recent guidance addresses important topics, the guidance also raises some practical questions.

Originality/value
Practical guidance from experienced securities and financial services lawyers.
MIFID2 – the impact on non-EU fIRMS
Authors: Crown Simon , Gatti Steven F. , Feldman Matthias , Landless Paul 
Published: July 2017

Purpose
An update for firms located outside the European Union of the possible extra-territorial impact of certain provisions in the recast Markets in Financial Instruments Directive and Markets in Financial Instruments Regulation (together referred to as “MiFID2”).

Design/methodology/approach
The focus is on the issues that are most likely to have an impact on non-EU firms, including buy/sell side financial institutions and private banks.

Findings
That the impact of MiFID2 will be felt far beyond the EU, particularly in relation to product governance, inducements and dealing commission, trading obligations, position limits for commodity derivatives and the new regime for accessing EU markets.

Practical implications
Non-EU firms need to assess their interaction with EU clients, counterparties and markets to identify the likely impact of MiFID2. Relevant interaction could include: manufacturing and distribution of financial instruments; the provision of investment research and dealing services to EU clients and trading in instruments which are admitted to trading on EU markets.

Originality/value
This article will be of interest to “third-country” firms, located outside the EU, but with a European connection, either in terms of European counterparties, investors or accessing European markets.
Investment recommendations under the Market Abuse Regulation (MAR) – operative guidelines issued by the Italian Securities and Exchange Commission (CONSOB)
Authors: Parola Lorenzo , Falco Francesco 
Published: July 2017

Purpose
Analysis of the guidelines on investment recommendations (“Guidelines”) issued by the Italian Securities and Exchange Commission (“CONSOB”) on the application of the EU Regulation No. 596/2014, the Market Abuse Regulation (“MAR”).

Design/methodology/approach
This article focuses on the Guidelines issued with the aim to facilitate the identification of unlawful conducts of firms and individuals disseminating investment recommendations on financial instruments or issuers. In particular, the definition of investment recommendations as per MAR, the duties of persons providing such information and also the investigative powers conferred to CONSOB in order to prevent the dissemination of false or misleading information to the public are examined in detail.

Findings
The Guidelines are an important interpretative tool for firms and individuals providing investment recommendations on financial instruments or issuers. They further determine the duties deriving from MAR and the investigative powers attributed to CONSOB.

Originality/value
This article provides useful information on MAR and practical guidance on the applicability of this regulation to persons and firms providing investment recommendations on financial instruments or issuers.
Telepresence robotics in an academic library
Authors: Guth LuMarie , Vander Meer Patricia 
Published: July 2017

Purpose
Librarians are working with telepresence robotics for various uses, particularly as a communication method inhabiting a space between video chat and face-to-face interactions. The library at (Blinded University) partnered with the (Blinded Laboratory) to showcase this emerging technology in a high-traffic setting utilized by students of every level and major. The purpose of this paper is to discuss patron reactions to this technology exhibition in the library, beta testing of a telepresence robot in various public services tasks, and library employee attitudes toward this unfamiliar technology before and after one-on-one training.

Design/methodology/approach
The project gathered data through three studies. In study 1, feedback forms were filled out by patrons who interacted with or piloted the robot. In study 2, observations by the librarians piloting the robot for various public services activities were recorded in a log. In study 3, employees were invited to complete a pretest designed to solicit perceptions and attitudes regarding the use of the robot, become trained in navigating the robot, and complete a posttest for comparison purposes. Results were analyzed to find trends and highlight perceived uses for the technology.

Findings
Patrons and library employees gave positive feedback regarding the novelty of the technology and appreciated its remote communication capability. Trialed uses of the technology for public services yielded positive results when the TR was used for public relations, such as at special events or in greeting tours, and yielded less positive results when used for reference purposes. Library employees comfort with and perceived utility of the robot grew consistently across departments, levels of experience and employment types after a personal training session.

Originality/value
Although libraries in recent years have surveyed users regarding TR technology, this paper captures quantitative and qualitative data from a library employee training study regarding perception of the technology. Exploration of the public services uses and library employee acceptance of TR technology is valuable to those contemplating expending time and resources in similar endeavors.
Fake news: belief in post-truth
Authors: Rochlin Nick 
Published: July 2017

Purpose
The purpose of this paper is to illustrate that the current efforts to combat the epidemic of fake news – compiling lists of fake news sites, flagging stories as having been disputed as “fake,” downloading plug-ins to detect fake news – show a fundamental misunderstanding of the issue.

Design/methodology/approach
This paper explores the plummeting believability ratings in conventional news outlets, as well as current efforts to combat fake news. These concepts are situated in the post-truth era, in which news is upsold on the notion of belief and opinion.

Findings
This paper finds that, in combination with a general mistrust of all news, a fundamental flaw in the system of clicks-as-reward allows fake news and other clickbait to gain unobstructed virality.

Originality/value
Fake news is a widely discussed topic right now. As this is primarily an issue of information literacy, library and information professionals need to understand, discuss, and address this issue as one that is directly related to the profession.
A market testing method based on crowd funding
Authors: Sheldon Robert Charles , Kupp Martin 
Published: July 2017

Purpose
This paper provides a tool for managers to overcome a common paradox in situations of innovation. The paradox occurs when the commercial viability of ideas for new products and services is unknown, making managers loath to invest scarce resources in developing them for fear that they will lose them if the idea is a non-starter. The result is that ideas sit on the shelf, idle and untested. This paper provides a low-cost, intuitive method for determining if a new idea has sufficient commercial potential to warrant investing in its development, thereby resolving the paradox.

Design/methodology/approach
The method is based on six marketing mechanisms derived from crowd funding: choosing a target prospect and positioning, creating a prototype, setting a price based on value, locating prospects; getting an address, communicating with prospects; delivering an effective pitch, and measuring results through advance commitments. The method is illustrated using two entrepreneurial cases.

Findings
Managers who use the method can validate ideas in the marketplace quickly and at low cost, obtaining the information they need to justify an investment in the research, planning and analysis required for commercialization.

Originality/value
The paper identifies a common but little discussed obstacle to innovation, the development paradox, and proposes a novel method of overcoming it. Market testing is not new, but most known methods do not solve the development paradox because they require a significant outlay of resources to undertake.