Assessment of Maturity in Industry 4.0: A Multidimensional Analysis of an Electronics Manufacturer in the Manaus Industrial Complex
Authors: Reis José Ruan Marques , Viana Josiel Viana e , Silva Filho João Santos da , Santiago Sandro Breval 
Published: February 2025

Objective: Analyze the influence of the People and Culture and Manufacturing and Operations dimensions on the Systems subdimension, belonging to the Interoperability dimension, in the context of the organizational maturity of a company in the electronics sector in the Manaus Industrial Pole.

Theoretical Framework: This study presents concepts related to organizational maturity and Industry 4.0, with an emphasis on the dimensions of Interoperability, People and Culture, and Manufacturing and Operations. Furthermore, the context of the Manaus Industrial Pole, where the data was collected, stands out.

Method: The methodology adopted is quantitative and descriptive, using an evaluation matrix that includes the dimensions of Interoperability, People and Culture, and Manufacturing and Operations. Data collection was carried out in a company in the Manaus Industrial Complex, with statistical analysis conducted using JASP and Excel tools. This procedure made it possible to identify relationships between variables and measure organizational maturity levels, providing a comprehensive view of the impact of the analyzed dimensions.

Results and Discussion: The results indicate a significant influence of the People and Culture and Manufacturing and Operations dimensions on the Systems subdimension, belonging to the Interoperability dimension. These findings highlight the critical role of these dimensions in promoting organizational maturity, especially in the context of Industry 4.0. The discussion of the results is based on the theoretical framework, highlighting the relevance of these dimensions for improving organizational processes and developing strategies aimed at technological innovation.

Research Implications: The implications of this research are relevant to both organizational practice and the academic field. For organizations, the results offer clarification on the importance of investing in aspects related to organizational culture and people management, as well as in optimizing manufacturing and operations processes. From an academic point of view, the study contributes to the advancement of knowledge about the interrelationship between different dimensions of organizational maturity and the adoption of Industry 4.0 practices, serving as a basis for future investigations in the area.

Originality/Value: Este estudio se destaca por su abordaje integrado de las dimensiones de Personas y Cultura, Fabricación y Operaciones e Interoperabilidad, explorando sus influencias mutuas en un contexto industrial específico de relevancia económica, como el Polo Industrial de Manaos. La originalidad de la investigación radica en el análisis de la subdimensión Sistemas desde la perspectiva de la madurez organizacional, aportando una visión innovadora sobre cómo los factores humanos y operativos impactan el proceso de digitalización y la efectividad de los sistemas en entornos industriales complejos.