bluuebunny/crossref_metadata_2025_split huggingface dataset:
Factors affecting Taiwanese consumers’ responses toward pop-up retail
Authors: Chen Wei-Chen , Fiore Ann Marie 
Published: March 2017

Purpose
The purpose of this paper is to examine the desired benefits affecting consumer’s attitude and attitude’s consequent influence on behavioral intentions toward pop-up retail, an experiential marketing practice emerging in Taiwan, and to explore the effect of individual differences (consumer innovativeness and materialism) on desired benefits and the moderating effect of cultural values (independent self/interdependent self-construal).

Design/methodology/approach
A survey containing modified scales, distributed to college students from various majors in ten Taiwanese universities, produced 902 useable responses. Structural equation modeling was employed to investigate the hypothesized relationships.

Findings
Hedonic benefits and a new utilitarian benefits variable (self-enhancement (SE)) influenced Taiwanese consumers’ attitude toward pop-up retail, and attitude affected patronage intentions. Consumer innovativeness and materialism affected desired benefits. Interdependent self-construal moderated the relationship between materialism and the perceived utilitarian benefit of SE.

Research limitations/implications
Respondents from one narrow, but appropriate, demographic group in one non-western society were examined. Comparison across demographic groups and non-western and western societies would reveal the prevalence of SE associated with pop-up retail acceptance.

Practical implications
Pop-up shop design that emphasizes hedonic experience and social status of consumers could lead to successful experiential marketing in Taiwan and perhaps other Chinese societies.

Originality/value
This appears to be the first empirical study in English examining consumer acceptance of pop-up retail in a non-western society. It verifies the importance of the perceived utilitarian benefit (self-enhancement), absent in previous pop-up retail studies, and the impact of individual differences and cultural values on Taiwanese consumer behavior.
The enactment of public relations functions: insights from the Indonesian mining industry
Authors: Yudarwati Gregoria Arum , Tjiptono Fandy 
Published: March 2017

PurposeThe purpose of this paper is to examine the process in which organizational members construct and enact public relations (PR) functions as well as how the organization accommodates local values in the PR enactment.Design/methodology/approachA case study of three large mining companies representing multinational, state-owned, and privately owned mining companies in Indonesia was employed. Semi-structured interviews were conducted with 37 key informants (three top executives and 34 members of PR units).FindingsThe Indonesian private mining company and the multinational corporation actively engaged in their environment during the post-Suharto era. They perceived the local community to be more powerful than ever before as a result of the socio-cultural and political changes in the country. They changed their organization designs to gain organizational legitimacy by establishing independent PR divisions at the mining sites and assigning field officers who had the same cultural background as the community. These companies enacted the role of PR as relationship agents and cultural interpreters. Unlike these two companies, the state-owned mining company did not actively search for information from its environment. It relied on the government support for its organizational legitimacy and ignored the environmental changes.Originality/valueThis study is one of the first few studies examining the enactment of PR functions in Indonesia, an emerging country that is under-represented in the marketing and PR literature.
Using the critical process targeting method to improve SMEs’ process understanding
Authors: de Salas Kristy , Lewis Ian J. , Huxley Craig 
Published: March 2017

Purpose
Small- and medium-sized enterprises (SMEs) exhibit limited understanding of their business processes. This lack of understanding limits the potential of these businesses and is a direct contributor to the high failure rates of this sector of the economy. Research has suggested that existing BP methods to not support SMEs in gaining an improved understanding of their processes due to the high complexity and resource intensity of these tools, more suitable for deployment within a large business context. The paper aims to discuss these issues.

Design/methodology/approach
This paper reports on two qualitative case studies of medium-sized financial entities that employ a new approach, the critical process targeting method (CPTM), to improve their understanding of their processes.

Findings
In reviewing these two case studies, the authors find that the CPTM can be considered a useful tool in improving process understanding in SMEs, and can lead to the achievement of strategic goals. This paper, however, also describes a number of practical limitations that were encountered when employing the CPTM within the SME context.

Originality/value
This new contribution to theory adds significant and critical support to academia and practice in business process understanding where current methods are found to be too resource heavy for even some large organisations. These two case studies have also provided support for struggling management teams being overwhelmed by the need to understand business processes within their organisations. Published literature and the case study experience both suggest that medium-sized entities have difficulty understanding their business processes.
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Authors: Ong Khian Sin , Nguyen Bang , Syed Alwi Sharifah Faridah 
Published: March 2017

Purpose
The purpose of this paper is to develop and test a consumer-based virtual brand personality (CBVBP) concept by examining its sub-dimensions in the context of online banking, thus extending existing brand personality research. In addition, it examines the relationship between CBVBP with customer satisfaction and brand loyalty.

Design/methodology/approach
A survey method was employed and data were collected from 219 online banking users in Malaysia. A series of hypotheses were tested using both multiple and hierarchical regression analyses to determine the direct and mediating effects of CBVBP, customer satisfaction and brand loyalty.

Findings
The dimensions that comprise CBVBP are found to include Excitement, Sophistication and Competence. These dimensions help online bankers to strategise, communicate and position their online banking sites better in order to compete against other online banking services. The study confirmed positive relationships between CBVBP, customer satisfaction and brand loyalty. Specifically, in the online banking context, customer satisfaction partially mediates the relationship between CBVBP and brand loyalty, extending the current understanding of online branding, consumer satisfaction and brand loyalty.

Originality/value
The major contribution of this study lies in the development of the CBVBP concept and to study its direct and mediating effects with customer satisfaction and brand loyalty. The study emphasises the importance of measuring the virtual brand personality traits as part of an overall online banking brand strategy in the virtual environment in order to better understand how to position against competitors.
Longitudinal models for dynamic segmentation in financial markets
Authors: Bassi Francesca 
Published: March 2017

PurposeDynamic market segmentation is a very important topic in many businesses where it is interesting to gain knowledge on the reference market and on its evolution over time. Various papers in the reference literature are devoted to the topic and different statistical models are proposed. The purpose of this paper is to compare two statistical approaches to model categorical longitudinal data to perform dynamic market segmentation.Design/methodology/approachThe latent class Markov model identifies a latent variable whose states represent market segments at an initial point in time, customers can switch to one segment to another between consecutive measurement occasions and a regression structure models the effects of covariates, describing customers’ characteristics, on segments belonging and transition probabilities. The latent class growth approach models individual trajectories, describing a behaviour over time. Customers’ characteristics may be inserted in the model to affect trajectories that may vary across latent groups, in the author’s case, market segments.FindingsThe two approaches revealed both suitable for dynamic market segmentation. The advice to marketer analysts is to explore both solutions to dynamically segment the reference market. The best approach will be then judged in terms of fit, substantial results and assumptions on the reference market.Originality/valueThe proposed statistical models are new in the field of financial markets.
Nurse staffing levels and outcomes – mining the UK national data sets for insight
Authors: Leary Alison , Tomai Barbara , Swift Adrian , Woodward Andrew , Hurst Keith 
Published: March 2017

Purpose
Despite the generation of mass data by the nursing workforce, determining the impact of the contribution to patient safety remains challenging. Several cross-sectional studies have indicated a relationship between staffing and safety. The purpose of this paper is to uncover possible associations and explore if a deeper understanding of relationships between staffing and other factors such as safety could be revealed within routinely collected national data sets.

Design/methodology/approach
Two longitudinal routinely collected data sets consisting of 30 years of UK nurse staffing data and seven years of National Health Service (NHS) benchmark data such as survey results, safety and other indicators were used. A correlation matrix was built and a linear correlation operation was applied (Pearson product-moment correlation coefficient).

Findings
A number of associations were revealed within both the UK staffing data set and the NHS benchmarking data set. However, the challenges of using these data sets soon became apparent.

Practical implications
Staff time and effort are required to collect these data. The limitations of these data sets include inconsistent data collection and quality. The mode of data collection and the itemset collected should be reviewed to generate a data set with robust clinical application.

Originality/value
This paper revealed that relationships are likely to be complex and non-linear; however, the main contribution of the paper is the identification of the limitations of routinely collected data. Much time and effort is expended in collecting this data; however, its validity, usefulness and method of routine national data collection appear to require re-examination.
How linkages fuel dependent economic policy initiatives
Authors: Singh Amanjot , Singh Manjit 
Published: March 2017

Purpose
With the globalization and liberalization in terms of increasing financial flows across the countries, the policy makers around the world are not independent in the context of monetary and fiscal policy initiatives. In this regard, this paper aims to attempt to quantify and capture long run, short run as well as time-varying linkages among the two financial stress indices, namely, Kansas City Financial Stress Index (KCFSI) and Indian Financial Stress Index (IFSI) across the monthly period (2004 to 2014).

Design/methodology/approach
Owing to the non-existence of a standardized financial stress index with regards to the Indian financial system, the study has developed an index/stress indicator using principal component analysis. Furthermore, to comprehend the linkages, the study uses bivariate Johansen cointegration model, vector error correction model, impulse response functions (IRF), variance decomposition analysis (VDA), Toda-Yamamoto’s Granger causality test and, finally, bivariate generalized autoregressive conditional heteroskedastic (BVGARCH) (1,1) model under constant conditional correlation (CCC) framework.

Findings
The results report a stochastic trend among the two indices wherein the US financial system acts as a source of a shock causing disequilibrium in the long run co-movement. About 40 per cent of the adjustments take place in one month and rest in the coming months. Both the IRF and VDA report a greater degree impact of the US financial stress on the Indian financial system. Moreover, there is a uni-directional short run causality running from the stress in the US financial system to the Indian financial stress. Furthermore, the co-movement between the US and Indian financial stress reached to its maximum significant level during the sub-prime crisis even confirmed by the Markov switching model results.

Practical implications
Overall, the results provide an insight to the financial market investors both domestic as well as international in their act of risk management. The financial stress prevailing in an economy further has an impact on different economic factors like foreign exchange rates, interest rates, yield curves, equity market returns and volatility. So, the empirical results support strong implications for the Indian policy makers as well as investors in the Indian financial markets.

Originality/value
The present study contributes to the literature in three senses. First, the study considers indices reflecting financial stress in the Indian as well as US financial system. Second, the study captures long run as well as short run linkages among the financial stress indices relating to a developed and an emerging market. Finally, the study uses CCC-BVGARCH (1,1) model to account for the time-varying co-movement among the financial stress indices. This helps in comprehending time-varying nature of the co-movement of the stress in the financial system prevalent in the respective markets.
The impact of the Salomon principle on directors’ remuneration in the UK
Authors: Ndzi Ernestine 
Published: March 2017

PurposeThis paper aims to examine the Salomon principle of separate legal personality and its impact on the regulation of directors’ remuneration in the UK. The aim of the paper is to explore the Salomon principle to determine whether it serves as a driving factor for directors’ remuneration levels. The paper will also examine the restrictive approach of the courts to move away from the principle and their reluctance to get involved in directors’ remuneration issues of a company. The paper explains the Salomon principle, describes the nature of the problem on directors’ remuneration and provides an analysis on how the Salomon principle impacts on the directors’ remuneration.Design/methodology/approachThe paper reviews case law, statutory provisions and academic opinions on the directors’ remuneration and the concept of separate legal entity. The paper critically reviews the impact of the concept of separate entity on directors’ remuneration.FindingsThe paper finds that the courts are reluctant to come away from the concept of separate legal personality as well as reluctant to get involved with directors’ remuneration. This reluctance of the court makes the concept of separate legal personality to act as one of the drivers of directors’ remuneration.Originality/valueThe paper offers a different explanation into why directors’ remuneration continuous to be an issue in the UK. It points out that the concept of separate legal personality is a potential driver of directors’ remuneration in the UK.
Analysing banks’ intermediation and operating efficiencies using the two-stage network DEA model
Authors: Gulati Rachita , Kumar Sunil 
Published: March 2017

PurposeThe purpose of this paper is to present a holistic approach for measuring overall bank efficiency and its decomposition in intermediation and operating efficiencies.Design/methodology/approachRecently developed two-stage network data envelopment analysis model by Lianget al.(2008) has been used for obtaining intermediation and operational efficiencies along with overall bank efficiency. The bootstrapped truncated regression algorithm as proposed by Simar and Wilson (2007) has been employed to explore the influential determinants of intermediation and operating efficiencies.FindingsThe empirical results reveal that the operating inefficiency is the dominant source of overall bank inefficiency in Indian banking sector. Another interesting finding is that public sector banks are more efficient than private banks in the intermediation stage of production process, while private banks are more efficient in the operating stage of production process. Finally, the results of bootstrapped truncated regression show that variations in intermediation efficiency are explained by bank size, liquidity position, directed lending and intermediation cost, while inter-bank differences in operating efficiency are influenced by profitability and income diversification.Practical implicationsThe most significant practical implication that has been derived from the research findings is that at the industry level, overall efficiency enhancement needs improvement both in terms of resource-utilization and income-generating abilities of the banks. However, the relatively easy way to achieve higher bank efficiency is to improve the efficiency of banks in generating incomes from interest and fee-based sources.Originality/valueThis paper is the first to provide a comprehensive assessment of performance of Indian banks by examining the efficiency of individual banks considering both the intermediation and operating approaches simultaneously.
Retro-methodologies: insights for city tourism research
Authors: Pearce John Robert , Pearce Philip L. 
Published: March 2017

PurposeThe purpose of this paper is to explore the applicability of older methodologies to contemporary city tourism research.Design/methodology/approachThe paper reviews and identifies categories of methodologies for new uses.FindingsFour methods are considered to advance the toolkit of city tourism researchers – two are projective techniques and two are judgment tasks. More specifically a version of the thematic apperception test and the cognitive mapping approach belong to the first category while the use of the triad judgement tasks and just noticeable differences assessments belong to the latter category.Research limitations/implicationsThe techniques are advanced as proposals for further development. They have had only limited tourism city use and testing their usefulness offers creative possibilities for researcher insights.Practical implicationsNew techniques are needed for the contemporary times and the suggested proposals fit this requirement.Social implicationsNon-questionnaire techniques provide better access to the social lives of those less familiar with surveys.Originality/valueThe work revitalizes older ideas and offers approaches which may prove a useful addition to the researcher toolkit.
Will their absence make a difference? The role of local volunteer NGOs in home-stay intermediation in Ghana’s Garden City
Authors: Mensah Esi Akyere , Agyeiwaah Elizabeth , Dimache Alexandru O. 
Published: March 2017

PurposeThe purpose of this paper is to examine the role of non-governmental organizations (NGOs) in home-stay arrangements in Ghana’s cultural city, Kumasi, and further assess NGO intermediation of home-stay from home-stay operators’ and international volunteer tourists’ perspectives.Design/methodology/approachA mixture of quantitative and qualitative approaches is used to target three main stakeholders of volunteer tourism including international volunteer tourists, home-stay operators, and local NGOs.FindingsThere are seven major roles played by volunteer NGOs in the home-stay arrangement. However, from operators’ perspective, NGOs may hinder the economic viability of home-stay through inadequate/low payment.Originality/valueThe study highlights the unexplored brokerage role of NGOs in volunteer tourism in home-stay intermediation and its implications for sustainable tourism.
Determinants of work performance of seafarers
Authors: Tsai Chaur-Luh , Liou Yan-Wei 
Published: March 2017

Purpose
The purpose of this paper is to focus on the aims of discovering the problems existing in the seafarer recruitment management system and of finding out an efficiency recruitment system for shipping companies to retain skillful seafarers continue serving in their companies.

Design/methodology/approach
This study interviewed with the senior managers of shipping companies to clarify the seafarers’ problems they have encountered and conducted questionnaire survey to collect the seafarers’ perceptions for further analysis. Exploratory factor analysis and multi-regression analysis were applied for the data analysis.

Findings
There were four primary dimensions relating to seafarers’ management, namely, work attitude, loyalty, payment and welfare and opportunity. The results revealed that dimensions of payment and welfare and opportunity were significantly positive effect on seafarers’ loyalty; only the dimension of payment and welfare was found to significantly effect on the work attitude. However, these four dimensions were all found a positive effect on the work performance as well.

Research limitations/implications
The results of cross-section research cannot fit all economic fluctuation conditions.

Practical implications
The ship owners and the operators should consider both the environmental motivation and the hygiene factor to establish a proper seafarers’ recruitment management system to retain seafarers and lead to better performance of the seafarers. The study findings also suggest the shipping company should pay attention to hire local seafarers, i.e. seafarers from the place where the company is based, as those local seafarers might have more work commitment than seafarers from other countries.

Originality/value
The findings of the study show that welfare and opportunity is the most important factor on loyalty, while it also exerts significant effect on work attitude and work performance. The results suggest that the motivation and performance are not merely dependent upon environmental needs (payment). The findings provide evidences of the importance of non-monetary remuneration within the seafarers’ recruitment management system.
Gate automation system evaluation
Authors: Chao Shih-Liang , Lin Ya-Lan 
Published: March 2017

Purpose
This study has two purposes. The first is to identify the determinants influencing the selection of a container number recognition system via a quantitative method to thereby establish an evaluation structure. The second purpose is to conduct an empirical study to determine the weights of the criteria and alternatives.

Design/methodology/approach
The exploratory factor analysis (EFA) and fuzzy analytic hierarchy process (AHP) were applied to determine the evaluation structure and weights of the criteria and alternatives, respectively.

Findings
An empirical study based on a dedicated terminal at Keelung Port is conducted. The result demonstrates that the radio-frequency identification (RFID) system is a suitable system for the terminal under consideration in this study.

Originality/value
The value of this study is twofold. First, EFA was applied to extract common factors from a wide questionnaire survey, thereby establishing a hierarchical analysis structure. This method and comprehensive evaluation structure are useful references for both practitioners and researchers to deal with problems of gate automation. Second, fuzzy AHP was used to decide the weights of the hierarchical structure. The weights obtained by this method are more objective and rational as the imprecision expressions in returned samples have been considered and dealt with.