bluuebunny/crossref_metadata_2025_split huggingface dataset:
Performance measurement system in the situation of simultaneous vertical and horizontal integration
Authors: Pellinen Jukka , Teittinen Henri , Järvenpää Marko 
Published: September 2016

PurposeThe purpose of this paper is to extend the knowledge of the use of performance measurement systems (PMS) in situations where the benefits of both vertical and horizontal integration strategies are sought simultaneously.Design/methodology/approachThis is a single case study, the purpose of which is to build a contextual theory.FindingsThe main results highlight three competing and partly contradictory tendencies in the development and use of PMS in organizational integration. In addition, the authors have identified features of PMS that may benefit or hinder integration. Grounded on empirical findings the paper presents a more complete theoretical framework of PMS for integration.Research limitations/implicationsThe propositions of the framework need to be tested in different contexts with case and field studies or a large sample of data using statistical techniques to improve external validity. The causal relationships explored in this study may be further developed using longitudinal studies.Practical implicationsIn acquisition situations there exists the need for vertical integration to control the growing complexity but at the same time for horizontal control to advance customer-centred production. Performance measurement is the key issue to examine the execution and results of such integrations.Originality/valueCase study findings are used to develop a more comprehensive theory of PMS design and use in situations where both vertical and horizontal integration are sought. Contrary to current understandings, the central statement of this study is that horizontal organization is not an alternative to vertical organizational structure but they can be effectively coupled.
A positive approach to management education
Authors: Luthans Kyle W. , Luthans Brett C. , Palmer Noel F. 
Published: September 2016

PurposeThe purpose of this paper is to examine the relationship between the positive psychological strengths of undergraduate business students, collectively known as positive psychological capital (PsyCap), and their levels of engagement.Design/methodology/approachThis study has a cross-sectional design in which students from two Midwestern universities were surveyed regarding their levels of PsyCap and levels of engagement in educationally sound activities. Item response theory (IRT) and hierarchical regression were used to test study hypotheses. The authors assessed measurement validity using confirmatory factor analyses in MPLUS 7.0 using four-category 2PL graded response models with a weighted least squares means and variance adjusted estimator. Hierarchical regression was used to control for alternative explanations of variance in assessing the effects of PsyCap on student engagement.FindingsUsing measures of student engagement drawn from the National Survey of Student Engagement, the analysis indicated significant positive relationships between the academic PsyCap of 323 undergraduate business students and their levels of student-faculty engagement (SFE;r=0.30,p<0.01), community-based activities (CBA;r=0.28,p<0.01), and transformational learning opportunities (TLO;r=0.19,p<0.01). A series of hierarchical regressions also indicated that PsyCap is a significant predictor of student engagement as assessed against SFE, CBA, and TLO.Research limitations/implicationsThe findings from this study suggest that further research examining the relationship between PsyCap development and student engagement could have significant implications for management educators. The positive associations found between these key variables could be utilized by management educators to implement novel and effective teaching interventions for developing the PsyCap of their students and, ultimately, increase their students’ levels of engagement.Originality/valueAlthough extant research has demonstrated connections between positive psychological constructs (i.e. hope, self-efficacy, resilience, optimism) and student engagement, this is the first study to take a holistic view of developable, positive psychological capacities, collectively assessed as PsyCap, and examine the potential impact on three recognized dimensions of student engagement.
When public services fail: a research agenda on public service failure
Authors: Van de Walle Steven 
Published: September 2016

Purpose
The purpose of this paper is to review the literature on public service failure and develop a research agenda for studying public service failure alongside private service failure. The general services management literature has devoted relatively little attention to public services, whereas developments in the private service management literature have not reached public management.

Design/methodology/approach
This is a conceptual paper drawing on the public management literature. Different failure types and causes are discussed, including service failures that are specific to public sector settings. This is linked to the specific public context within which public services operate. Customer reactions to public service failure are then introduced, as well as service recovery.

Findings
Service failures in a public and a private context are different. There are different failure types and different standards of failure. Public management literature mainly studies collective and political reactions to service failure, whereas the private service management literature tends to focus on individual reactions. Finally, attention for service recovery was found to be very limited in the public services literature.

Social implications
Studying public service failure is important because failure can have dramatic consequences for customers, public organisations, and society. Social inequalities that arise as a result of public service failure need to have a prominent role in future research.

Originality/value
This paper develops the concept of public service failure and sets a novel research agenda for studying processes, causes, and consequences of such failure, as well as public-private differences.
A longitudinal comparison of customer satisfaction and customer-company identification in a service context
Authors: Huang Min-Hsin , Cheng Zhao-Hong 
Published: September 2016

Purpose
Customer satisfaction (CS) and customer-company identification (CCI) are two important relational constructs and play a complementary role in the service-profit chain. Drawing from the theory of relationship dynamics, the purpose of this paper is to define CS velocity and CCI velocity as the rate and direction of change in CS and CCI, respectively. A comparison of the relative effects of CCI velocity and CS velocity on customer loyalty is done through a latent growth curve modeling approach.

Design/methodology/approach
A conceptual model is developed and empirically tested based on four waves of a longitudinal survey of 213 restaurant customers.

Findings
The results show that both CCI velocity and CS velocity have positive effects on customer loyalty. More importantly, the effects of CCI velocity on customer loyalty over time are stronger than those of CS velocity. The moderation analysis further shows that the higher the frequency of visits to the service firm, the stronger the effects of relationship velocity on customer loyalty.

Practical implications
The results provide new insights for service marketing managers by suggesting that, to benefit the long-term effectiveness of relationship investments, service firms should shift the priority from increasing CS to engendering CCI.

Originality/value
This paper contributes to the theory of relationship dynamics by conceptualizing new constructs of CS velocity and CCI velocity and by empirically comparing their relative effects on customer loyalty over time.
Practice styles and service systems
Authors: Chandler Jennifer D. , Chen Steven 
Published: September 2016

Purpose
The purpose of this paper is to examine how practices influence service systems.

Design/methodology/approach
Data across three service contexts (crafts, healthcare and fitness) were collected through depth interviews and netnographic analysis, and analyzed with a two-study multi-method approach focusing first on the micro- (individual) level and then on the macro- (network) level of service systems. Study 1 focused on a micro-level analysis using qualitative techniques (Spiggle, 1994). Study 2 focused on a macro-level analysis using partial least squares regression.

Findings
The results illustrate how practices can change service systems. This occurs when a nuanced practice (i.e. a practice style) orders and roots a service system in a specific form of value creation. The findings reveal four practice styles: individual-extant, social-extant, individual-modified and social-modified practice styles. These practice styles shift in response to event triggers and change service systems. These event triggers are: service beneficiary enhancement, service beneficiary failure, service provider failure and social change. Thus, the findings show that practices – when shifting in response to event triggers – change service systems. This transpires in the understudied meta-layer of a service system.

Practical implications
The study identifies four practice styles that can serve as the basis for segmentation and service design.

Originality/value
Service systems are dynamic and ever changing. This study explores how service systems change by proposing a practice approach to service systems.
Three forms of professional capital: systemic, social movement, and activist
Authors: Shirley Dennis 
Published: September 2016

Purpose
As a “business capital” model premised upon a financial perspective of educational change spreads itself into school systems around the world, a countervailing view of “professional capital,” as proposed by Hargreaves and Fullan, provides a new framework for transforming teaching and uplifting learning. The purpose of this paper is to advance theory by distinguishing among three forms of professional capital found in three different settings.

Design/methodology/approach
Systemic professional capital is exemplified by the city-state of Singapore, in which schools, higher education, and the Ministry of Education all support one another to optimize student learning. Social movement professional capital is manifested in the Learning Communities Project of rural middle schools in Mexico, where change is driven forward with a model of tutorial relationships that has proven to be sustainable even when funding is cut and political support is withdrawn. Activist professional capital can be identified in a Teacher Solutions Team model in Arizona in the USA, where educators carve out new zones of interaction and support for one another to deepen their knowledge base. This paper examines and discusses the above.

Findings
Systemic, social movement, and activist forms of professional capital are found to share affinities with the three forms of teacher professionalism identified by the Organization for Economic Cooperation and Development based on findings from the Teaching and Learning International Survey.

Originality/value
These distinctions among various forms of professional capital invite further research and theory building to provide alternatives to the rise of business capital in schools and school systems.
Leading from the whole: values-based integrated leadership at EILEEN FISHER, Inc.
Authors: Sampson Susan D. , Betters-Reed Bonita Lynn , Misiaszek Tessa G. 
Published: September 2016

Synopsis
The case is set in the Fall of 2008 as Susan Schor, Chief Culture Officer, at EILEEN FISHER Inc. is meeting with the other two members of the Facilitating Leader Team, Jim Gundell, Vice President of Retail and e-Commerce and Jonci Coukier, Vice President of Design and Merchandising Processes, as well as founder, Eileen Fisher. Faced with significant projected financial loss in 2009, Susan reflected on the evolution of the company as influenced by her perspective with her organizational behavior expertise and collaborative leadership that embraced a values-based culture. Stories, voices and structures are examined in this retrospective view as Dr Schor sets the stage for how this example of best practice leadership will tackle the challenge at hand.

Research methodology
The research for this case was conducted over an 18-month period with over 40 interviews, extensive observation of the various teams at EILEEN FISHER Inc., and review of corporate communications, publications and other secondary sources. This case focuses on stories and voices that explain the unique leadership of EILEEN FISHER. The use of extensive quotes allows for an authentic “hearing” of the experiences and values as well as allowing the students to better understand the nature of qualitative data. Some of the discussion questions are posed as experiential exercises as this method allows the students to better relate to understand and apply values concepts.

Relevant courses and levels
Graduate and undergraduate organizational behavior, leadership, retail management and ethics.
Comparing family and nonfamily candidates for promotion: manager selection at Acme Lumber
Authors: Perry John , Bereman Nancy 
Published: September 2016

Synopsis
Ned Piper needs to improve the performance of Acme Lumber’s Broken Arrow store. There are two candidates for the store manager’s position, Larry Frazier and Chip Farmer. Larry has worked for Acme for 35 years in a variety of positions and is related to the Johnson family who has owned and managed Acme for three generations. Chip has worked for Acme for 19 years and has successfully helped to turn around another store. Chip is not related to the Johnsons. Ned is feeling pressure from the business and family to make the right decision. Which candidate should he select to become a manager?

Research methodology
The authors used a case study methodology.

Relevant courses and levels
Human resources, selection, staffing, and family business management.

Theoretical bases
Socioemotional wealth perspective, and agency theory.
Towards High Quality Health Care and Sustainable Financing – the Role of Health Care Programmes
Authors: Mills Mackenzie , Boekstein Nicola , Mackintosh Maxine , Kanavos Panos 
Published: September 2016

AbstractThis article develops a taxonomy of health care programmes, and assesses whether or not these programmes represent a viable option for addressing key health policy objectives, including efficiency, equity and sustainable financing. A broad literature review was undertaken to identify the various types of health care programmes to develop a taxonomy. Then, a targeted literature review of each type of health care programme was undertaken to collect evidence on the ability of programmes to address health policy objectives. Many health care programmes were identified and grouped into six categories: financial support, patient education, integrated care, special population, national/regional plans, and disease management. Design and implementation of these programmes varied widely within and across categories. Evidence surrounding impact of health care programmes was largely mixed, with evidence of both successful and unsuccessful initiatives. The evidence suggests that when properly implemented, health care programmes can help generate cost savings, improve patient adherence to treatment, address inequities in access to health care, and improve patient health outcomes. However, the evidence relies on a highly heterogeneous sample of studies, study populations and diseases studied; studies are often of variable quality. Further research on this subject would therefore be beneficial.
Function of theSIRT3 mitochondrial deacetylase in cellular physiology, cancer, and neurodegenerative disease
Authors: Ansari Aneesa , Rahman Md. Shahedur , Saha Subbroto K. , Saikot Forhad K. , Deep Akash , Kim Ki‐Hyun 
Published: September 2016

SummaryIn mammals, seven members of the sirtuin protein family known as class III histone deacetylase have been identified for their characteristic features. These distinguished characteristics include the tissues where they are distributed or located, enzymatic activities, molecular functions, and involvement in diseases. Among the sirtuin members,SIRT3 has received much attention for its role in cancer genetics, aging, neurodegenerative disease, and stress resistance.SIRT3 controls energy demand during stress conditions such as fasting and exercise as well as metabolism through the deacetylation and acetylation of mitochondrial enzymes.SIRT3 is well known for its ability to eliminate reactive oxygen species and to prevent the development of cancerous cells or apoptosis. This review article provides a comprehensive review on numerous (noteworthy) molecular functions ofSIRT3 and its effect on cancer cells and various diseases including Huntington's disease, amyotrophic lateral sclerosis, and Alzheimer's disease.
Individualized education programmes and parental behaviours for children with disabilities: moderation effects of head start on children's developmental outcomes
Authors: Lee Kyunghee , Clinton Marianne , Rispoli Kristin , Lee Jaewon 
Published: September 2016

AbstractThis study examined associations among Head Start attendance, individualized education programmes (IEPs), parental behaviours and child outcomes in a sample of five‐hundred and seventy 3‐ to 4‐year‐old children with disabilities. Home language, number of disabilities and Head Start enrollment were associated with having an IEP. Parents of children with IEPs and those who participated in Head Start used more social services, while social support was more prevalent for parents of non‐Head Start children with IEPs. For all children, frequent parental book reading, greater number of books in the home and greater perceived social support among parents were associated with favourable cognitive and social–emotional outcomes. Greater social service use was adversely associated with reading scores only for non‐Head Start children. Findings highlight the need for inclusive IEP policies and Head Start programmes for parents regarding access to special education supports for children who demonstrate developmental concerns. Participation in Head Start may buffer negative effects of social service use on children's reading skill development, although more research is needed to uncover the specific mechanisms responsible for this association.
Delayed Implants Outcome in Maxillary Molar Region
Authors: Crespi Roberto , Capparè Paolo , Crespi Giovanni , Gastaldi Giorgio , Gherlone Enrico F. 
Published: September 2016

AbstractBackgroundThe aim of the present study was to assess bone volume changes in maxillary molar regions after delayed implants placement.Materials and MethodsPatients presented large bone defects after tooth extractions. Reactive soft tissue was left into the defects. No grafts were used. Cone beam computed tomography (CBCT) scans were performed before tooth extractions, at implant placement (at 3 months from extraction) and 3 years after implant placement, bone volume measurements were assessed.ResultsBucco‐lingual width showed a statistically significant decrease (p = .013) at implant placement, 3 months after extraction. Moreover, a statistically significant increase (p < .01) was measured 3 years after implant placement. No statistically significant differences (p > .05) were found between baseline values (before extraction) and at 3 years from implant placement. Vertical dimension showed no statistically significant differences (p > .05) at implant placement, 3 months after extraction. Statistically significant differences (p < .0001) were found between baseline values (before extraction) and at 3 months from implant placement as well as between implant placement values and 3 years later.ConclusionCT scans presented successful outcome of delayed implants placed in large bone defects at 3‐year follow‐up.
Structural basis of steroid binding and oxidation by the cytochrome P450 CYP109E1 from Bacillus megaterium
Authors: Jóźwik Ilona K. , Kiss Flora M. , Gricman Łukasz , Abdulmughni Ammar , Brill Elisa , Zapp Josef , Pleiss Juergen , Bernhardt Rita , Thunnissen Andy‐Mark W. H. 
Published: September 2016

Cytochrome P450 monooxygenases (P450s) are attractive enzymes for the pharmaceutical industry, in particular, for applications in steroidal drug synthesis. Here, we report a comprehensive functional and structural characterization of CYP109E1, a novel steroid‐converting cytochrome P450 enzyme identified from the genome of Bacillus megaterium DSM319. In vitro and whole‐cell in vivo turnover experiments, combined with binding assays, revealed that CYP109E1 is able to hydroxylate testosterone at position 16β. Related steroids with bulky substituents at carbon C17, like corticosterone, bind to the enzyme without being converted. High‐resolution X‐ray structures were solved of a steroid‐free form of CYP109E1 and of complexes with testosterone and corticosterone. The structural analysis revealed a highly dynamic active site at the distal side of the heme, which is wide open in the absence of steroids, can bind four ordered corticosterone molecules simultaneously, and undergoes substantial narrowing upon binding of single steroid molecules. In the crystal structures, the single bound steroids adopt unproductive binding modes coordinating the heme‐iron with their C3‐keto oxygen. Molecular dynamics (MD) simulations suggest that the steroids may also bind in ~180° reversed orientations with the C16 carbon and C17‐substituents pointing toward the heme, leading to productive binding of testosterone explaining the observed regio‐ and stereoselectivity. The X‐ray structures and MD simulations further identify several residues with important roles in steroid binding and conversion, which could be confirmed by site‐directed mutagenesis. Taken together, our results provide unique insights into the CYP109E1 activity, substrate specificity, and regio/stereoselectivity.DatabaseThe atomic coordinates and structure factors have been deposited in the Protein Data Bank with accession codes 5L90 (steroid‐free CYP109E1), 5L91 (CYP109E1‐COR4), 5L94 (CYP109E1‐TES), and 5L92 (CYP109E1‐COR).EnzymesCytochrome P450 monooxygenase CYP109E1, EC 1.14.14.1, UniProt ID: D5DKI8, Adrenodoxin reductase EC 1.18.1.6.
Understanding emotion in context: how the Boston marathon bombings altered the impact of anger on threat perception
Authors: Wormwood Jolie Baumann , Neumann Anna E. , Barrett Lisa Feldman , Quigley Karen S. 
Published: September 2016

AbstractThree studies examine the impact of an anger manipulation on threat perception among Northeastern University students after the Boston Marathon bombings. Data collection for one experiment began within 24 hours of the bombings. Results suggest that the impact of anger on threat perception differed during the week of the bombings compared to 1 and 5 months later. During the week of the bombings only, participants experiencing anger were less sensitive to the distinction between threats and nonthreats, and more biased toward perceiving all stimuli as threatening relative to control participants. We discuss potential mechanisms for these effects and the need for more rapid response research in the wake of incidents of mass violence.