bluuebunny/crossref_metadata_2025_split huggingface dataset:
Unlocking behaviors of long-term service consumers: the role of action inertia
Authors: Leppäniemi Matti , Jayawardhena Chanaka , Karjaluoto Heikki , Harness David 
Published: January 2017

Purpose
The purpose of this paper is to examine the antecedents of word-of-mouth (WOM) in long-term service settings. Specifically, the authors examine the moderating role of action inertia in the relationships between satisfaction and repatronage intention, satisfaction and WOM, and repatronage intention and WOM.

Design/methodology/approach
The proposed model was empirically tested using survey data from 1,385 telecommunications service subscribers. The data were analyzed using partial least squares path modeling.

Findings
Results suggest that a positive link between repatronage intention and WOM, hereto a neglected relationship in the marketing literature, in contrast to previous literature, the behaviors of long-term customers are not predictable, and action inertia strengthens satisfaction – WOM and repatronage intention – WOM links and weakens satisfaction – repatronage intention link.

Research limitations/implications
This study examines customers of a utilitarian service. To further determine the potential of the model, it is desirable to explore the validity of the model in other service settings, particularly those with high hedonic values.

Practical implications
The study provides valuable insights into repatronage intention – WOM link, with particular emphasis on the measurement and analysis of action inertia. This is important in understanding and evaluating inertia influences and identification of the drivers of WOM. These insights can be used by managers to better allocate their resources when investing in customer loyalty-building exercises and in generating WOM.

Originality/value
This paper contributes to the literature in three main ways. First, it examines the nuances of customer loyalty in continuous service contexts. Second, the study empirically tests the role of repatronage intention as an antecedent of WOM. Third, the study introduces and tests the moderating role of action inertia on positive WOM.
Customer delight: universal remedy or a double-edged sword?
Authors: Ludwig Nadine L. , Heidenreich Sven , Kraemer Tobias , Gouthier Matthias 
Published: January 2017

Purpose
Over the last years, the concept of customer delight has moved into the focus of attention. The necessity of surprise for achieving customer delight and the problem of increased customer expectation (spiral of expectations) have been controversially discussed in the literature. The purpose of the paper is therefore to investigate whether customer delight necessarily requires surprise and whether a misdirected delight strategy can backfire by creating disloyal customers.

Design/methodology/approach
This study employs a 2 (after-sales extra value: yes vs no)×2 (knowledge about the extra value: yes vs no) between-subject, scenario-based experiment (n=472) in a hotel environment and partial least squares structural equation modeling to analyze the data.

Findings
Study results show that surprise is not a necessary prerequisite for achieving customer delight, but its presence strengthens the delight experience for the customer, positively impacting customer loyalty intentions. Conversely, a surprising nonoccurrence of an expected delight measure causes anger, inducing negative word of mouth and reduced repurchase intentions.

Practical implications
To pursue a sustainable customer delight approach, companies should recognize that they do not need to surprise their customers on every occasion, but rather ensure that customers do not fall short of anticipated delightful events.

Originality/value
The current research strives to contribute to the theory and practice by shedding light on two so far not appropriately addressed research areas of customer delight: the necessity of surprise to evoke customer delight and the consequences of absent but expected delight measures.
Investigation and optimization of machining parameters in drilling of carbon fiber reinforced polymer (CFRP) composites
Authors: K. Shunmugesh , Kavan Panneerselvam 
Published: January 2017

Purpose
This paper aims to attempt to use grey relational analysis (GRA) coupled with Taguchi technique for the optimization of machining parameters (cutting speed, feed rate and drill bit type) with multiple performance characteristics of delamination factor, surface roughness and circularity in drilling of carbon fiber-reinforced polymer (CFRP) along the fiber direction.

Design/methodology/approach
Machining trials involved drilling of 6-mm diameter holes on 8-mm-thick CFRP plates was performed according to L27 (313) Taguchi’s orthogonal array technique using the drill material of high speed steel (HSS), Titanium Nitride (TiN) and Titanium Aluminium Nitride (TiAlN). Analysis of variance has been used find the effect, percentage contribution and significance of the process parameters, namely, cutting speed, feed rate and drill bit type.

Findings
The Taguchi technique is combined with the GRA to find the optimum process parameter which minimizes the delamination factor, surface roughness and circularity within the range of parameters investigated. The effective implementation of the hybrid approach helps to produce quality and defect free holes.

Originality/value
Experimental investigation on delamination factor, surface roughness and circularity in drilling of CFRP along the fiber direction using Taguchi-GRA was seldom reported.
Research–teaching yin–yang? An empirical study of accounting and finance academics in Australia and New Zealand
Authors: Hancock Phil , Marriott Neil , Duff Angus 
Published: January 2017

AbstractThis article uses a survey to explore relations between teaching and research of accounting and finance academics in Australia and New Zealand (ANZ). Previous research on the relationship between research and teaching is inconclusive. Two recent studies consider research–teaching relations in the accounting discipline in South Africa and the United Kingdom (UK). This investigation extends work undertaken in the UK to ANZ. Contrary to expectations, research‐active faculty see little merit in integrating research with teaching, while more junior and teaching‐oriented faculty do. In addition, the empirical model underlying the teaching–research Gestalt is remarkably similar to both ANZ and the UK.
Inhibition of matrix metalloproteinase‐9 by a barbiturate‐nitrate hybrid ameliorates dextran sulphate sodium‐induced colitis: effect on inflammation‐related genes
Authors: O'Sullivan Shane , Wang Jun , Pigott Maria T , Docherty Neil , Boyle Noreen , Lis Samuel Kana , Gilmer John F , Medina Carlos 
Published: January 2017

Background and PurposeMatrix metalloproteinase‐9 (MMP‐9) is up‐regulated in ulcerative colitis and implicated in the pathology of the disease. In this study, we have examined the effects of a barbiturate‐based MMP inhibitor incorporating a nitric oxide donor/mimetic group (dinitrate‐barbiturate) on the intestinal injury induced by dextran sulphate sodium (DSS).Experimental ApproachIn vivo experiments were carried out using male Wistar rats given 5% DSS ad libitum in drinking water. The dinitrate‐barbiturate, non‐nitrate equivalent, nitrate side chains alone or vehicle were administered rectally, twice daily. MMP‐9 release was measured by gelatin zymography, and analysis of gene expression was carried out using RT‐qPCR. TaqMan low density arrays were used to evaluate the expression of 91 inflammatory genes in the rat colon.Key ResultsThe dinitrate‐barbiturate inhibited the induction and activity of MMP‐9 during DSS colitis in the rat. This occurred in association with significant reductions in the colitic response to DSS as assessed by an established clinical disease activity index and a pathological colitis grade score. The compound modified expression rates of numerous inflammation‐related genes in the colon.Conclusions and ImplicationsThis study demonstrated the efficacy of the dinitrate‐barbiturate in DSS‐induced colitis. Therefore, barbiturate‐nitrate hybrids may be developed as a promising anti‐inflammatory approach to the treatment of inflammatory bowel disease.
Callous–Unemotional Behaviors in Early Childhood: Measurement, Meaning, and the Influence of Parenting
Authors: Waller Rebecca , Hyde Luke W. 
Published: January 2017

AbstractAntisocial behavior is costly and harmful to families, communities, and society. With roots in early childhood, antisocial behavior puts children at risk for poor physical and mental health outcomes across development. Callous–unemotional (CU) traits identify a subgroup of youth with particularly severe and stable antisocial behavior. Although much literature has examined CU traits in late childhood and adolescence, researchers are beginning to elucidate the developmental origins of CU traits. In this article, we review research examining the measurement and correlates of CU behaviors in early childhood, along with evidence that these early behaviors predict later measures of CU traits. We then describe research highlighting the role that parents play in the development of CU behaviors in early childhood. Finally, we outline translational implications and ethical considerations for studying CU behaviors and consider the use of the term CU traits in young children.
Acute hemorrhagic leukoencephalitis unresponsive to aggressive immunosuppression
Authors: Sureshbabu Sachin , Babu Raghunath , Garg Amit , Peter Sudhir , Sobhana Chindripu , Mittal Gaurav 
Published: January 2017

AbstractBackgroundAcute hemorrhagic leukoencephalitis is the most fulminant form of the inflammatory demyelinating diseases of the central nervous system. The ideal management of this condition is debatable, but aggressive immunosuppressive regimens are mostly recommended.Case presentationA 19‐year‐old man presented with sudden onset altered sensorium, seizures, and focal neurological deficit after 2 weeks of fever and malaise. His magnetic resonance imaging showed an asymmetric predominantly posteriorly located T2 hyperintense white matter lesion with hemorrhage evident on gradient recalled echo sequences along with profound edema and mass effect. Decompressive craniectomy, pulse methylprednisolone, intravenous immunoglobulin, plasma exchange, cyclophosphamide and rituximab were tried over the next 24–48 h, which failed to arrest the aggressicve course of the illness.ConclusionsThe clinical diagnosis and management of acute hemorrhagic leukoencephalitis can be challenging. Early recognition and aggressive treatment offers the only hope of meaningful survival in these patients.
Biomarkers upon discontinuation of renal replacement therapy predict 60‐day survival and renal recovery in critically ill patients with acute kidney injury
Authors: Yang Tingting , Sun Si , Zhao Yuliang , Liu Qiang , Han Mei , Lin Liping , Su Baihai , Huang Songmin , Yang Lichuan 
Published: January 2017

AbstractIntroduction: There is no consensus on the specific indications for weaning critically ill patients with acute kidney injury (AKI) off renal replacement therapy (RRT). This study aimed to explore the prognostic value of several biomarkers measured upon discontinuation of RRT for their value in predicting 60‐day survival and renal recovery in an effort to add knowledge to the decision‐making process regarding RRT withdrawal.Methods: We prospectively enrolled 102 patients with AKI who required RRT from the intensive care unit. Serum osteopontin (sOPN), serum interleukin 6 (sIL‐6), serum cystatin C (sCysC), sIL‐18, serum neutrophil gelatinase‐associated lipocalin and urinary IL‐18 and urinary neutrophil gelatinase‐associated lipocalin were measured upon discontinuation of RRT. Patients were followed up at 60 days for survival and renal recovery.Findings: Patients who survived showed lower levels of all serum and urinary biomarkers. Serum OPN (OR 1.029, 95% CI 1.013–1.047, P = 0.001), diabetes (OR 23.157, 95% CI 4.507–118.981, P < 0.001) and APACHE II score (OR 1.308, 95% CI 1.121–1.527, P = 0.001) were independent predictors of 60‐day mortality. Patients whose sOPN values fell within the highest and middle tertiles showed 5.25‐ and 2.31‐fold increased risks of mortality, respectively, compared with that of patients in the lowest tertile. The addition of sOPN to the clinical model resulted in significant net reclassification improvement of 0.453 (P = 0.026) and an integrated discriminative index of 0.155 (P = 0.032). Lower levels of sOPN and sIL‐6 were associated with greater odds of 60‐day survival (AUC 0.812 and 0.741). The AUC value for predicting survival reached its highest level when all biomarkers were combined with urine output (UO) and urinary and serum creatinine upon discontinuation of RRT (0.882). Lower sCysC performed as well as higher UO in predicting 60‐day renal recovery with the greatest AUC of 0.743.Discussion: Upon discontinuation of RRT, serum and urinary biomarkers, particularly sOPN, may predict 60‐day survival and renal recovery in critically ill patients with AKI. The serum levels of OPN, IL‐6 and CysC may be useful when considering withdrawal of RRT on the basis of conventional indicators.
Percutaneous Closure of Post‐Infarction Ventricular Septal Defects—An Over Decade‐long Experience
Authors: Sabiniewicz Robert , Huczek Zenon , Zbroński Karol , Scisło Piotr , Rymuza Bartosz , Kochman Janusz , Marć Miłosz , Grygier Marek , Araszkiewicz Aleksander , Dziarmaga Mieczysław , Leśniewicz Piotr , Hiczkiewicz Jarosław , Kidawa Michał , Filipiak Krzysztof J. , Opolski Grzegorz 
Published: January 2017

ObjectivesTo report an over decade‐long experience with percutaneous post‐infarction ventricular septal defect (PIVSD) closure.BackgroundPIVSDs remains a major clinical challenge with extremely high mortality. Data concerning interventional closure of PIVSD is scarce.MethodsAll percutaneous PIVSD closures performed between 2003 and 2016 in 8 participating centres were identified. Data concerning patients and procedures was acquired. Patients were divided into two groups, based on the time interval between VSD diagnosis and closure (≤14 days—acute phase, >14 days—non‐acute phase).ResultsTwenty‐one percutaneous PIVSD closures were performed on 20 patients (9 females, mean age: 70 years). Mean interval between the diagnosis and the procedure was 182.6 ± 500 days (range: 7–2228). Defects were mostly located in apical (55%) segments of the septum. In 7 cases (33%) the procedure was performed in the acute phase. The closure was technically successful in 17 cases (81%). Four patients died within 48 hours after the procedure. 30‐days survival rate of the entire cohort was 70%. Univariate analysis revealed impact of technical success of the procedure (HR 0.13, CI 0.03–0.68 P = 0.016) and white blood cell count (HR 1.36 per unit increase, CI 1.1–1.69, P = 0.005) on 30‐day mortality.ConclusionsIn a selected population of patients percutaneous PIVSD closure is feasible and provides satisfactory survival rate. Procedural success has a protective impact on survival. Timing of the closure remains controversial. Procedure in the non‐acute phase carries lower mortality, but at the same time introduces a selection bias. Larger registry‐based studies are required.
Taxonomic revision of the Agaraceae with a description of Neoagarum gen. nov. and reinstatement of Thalassiophyllum
Authors: Kawai Hiroshi , Hanyuda Takeaki , Gao Xu , Terauchi Makoto , Miyata Masahiko , Lindstrom Sandra C. , Klochkova Nina G. , Miller Kathy Ann 
Published: January 2017

We confirmed the monophyly of the Agaraceae based on phylogenetic analyses of six mitochondrial and six chloroplast gene sequences from Agarum, Costaria, Dictyoneurum, and Thalassiophyllum species, as well as representative species from other laminarialean families. However, the genus Agarum was paraphyletic, comprising two independent clades, A. clathratum/A. turneri and A. fimbriatum/A. oharaense. The latter clade was genetically most closely related to Dictyoneurum spp., and morphologically, the species shared a flattened stipe bearing fimbriae (potential secondary haptera) in the mid‐ to upper portion. The phylogenetic position of Thalassiophyllum differed between the two datasets: in the chloroplast gene phylogeny, Thalassiophyllum was included in the A. clathratum/A. turneri clade, but in the mitochondrial gene phylogeny, it formed an independent clade at the base of the Agaraceae, the same position it took in the phylogeny when the data from both genomes were combined despite a larger number of bp being contributed by the chloroplast gene sequences. Considering the remarkable morphological differences between Thalassiophyllum and other Agaraceae, and the molecular support, we conclude that Thalassiophyllum should be reinstated as an independent genus. Dictyoneurum reticulatum was morphologically distinguishable from D. californicum due to its midrib, but because of their close genetic relationship, further investigations are needed to clarify species‐level taxonomy. In summary, we propose the establishment of a new genus Neoagarum to accommodate A. fimbriatum and A. oharanese and the reinstatement of the genus Thalassiophyllum.
Empowering Preschool Teachers to Identify Mental Health Problems: A Task‐Sharing Intervention in Ethiopia
Authors: Desta Menelik , Deyessa Negussie , Fish Irving , Maxwell Benjamin , Zerihun Tigist , Levine Saul , Fox Claire , Giedd Jay , Zelleke Tesfaye G. , Alem Atalay , F. Garland Ann 
Published: January 2017

ABSTRACTIn Ethiopia there is a severe shortage of child mental health professionals. Identification and intervention for young children's mental health problems is crucial to improve developmental trajectories and reduce the severity of emotional and behavioral disorders. Teachers can play an important role in early problem detection. This role is particularly impactful in developing countries with limited mental health care resources. However, teachers' knowledge about mental health varies dramatically. This study tested the influence of a training intervention to improve teachers' ability to accurately identify preschool children's emotional and behavioral problems in 24 schools in Addis Ababa, Ethiopia. Sensitivity and specificity of teacher identification, and overall agreement with an established measurement criterion (Strengths and Difficulties Questionnaire) were examined 2 years following training compared to preintervention baseline, and a nonintervention control group of 12 schools. Results indicate that the teacher training was significantly associated with more accurate identification of children's problems.
From Birth to Death: The Life of the Standards Board for England
Authors: Lawton Alan , Macaulay Michael 
Published: January 2017

AbstractOrganizations wax and wane, and some cease to exist altogether. The Standards Board for England was abolished after a 10‐year life. Created to regulate the ethical behavior of local politicians in England, the ethics of politics was undermined by the politics of ethics. This article analyzes the life of the Standards Board initially through the lens of a life‐cycle approach to organizations but finds that a problem‐cluster approach provides a sharper picture. Over its lifetime, the Standards Board faced a number of crises; its failure to resolve these crises and an unfavorable political climate led to its demise.
Sequential augmentation reveals life history and suitable conditions for colonization of the rare mahogany mistletoe in South Florida
Authors: Duquesnel Janice A. , Maschinski Joyce , McElderry Robert , Gann George D. , Bradley Keith , Cowan Ernest 
Published: January 2017

AbstractSuccessfully reintroducing rare plant populations to recover historical community composition may require multiple efforts and greater lengths of time than is typically devoted by researchers. To improve the probability of successful colonization and to learn about the life history of the regionally endangered mahogany mistletoe (Phoradendron rubrum) in the Florida Keys, United States, we conducted sequential augmentations for 10 years across two host tree sizes, two seed sources, and six recipient sites. Long‐term monitoring for 13 years revealed that sowing fresh seeds in dry periods from introduced versus wild plants onto small diameter trees (<20 cm diameter at breast height [dbh]) that had branch diameters 15–20 mm resulted in the greatest colonization success. An average of 38.7% of seeds germinated and 23.8% survived to 2015. Plant development was quite slow. Seeds required over 100 days to germinate, 1.6 years for cotyledon emergence, and over 4.7 years to produce fruit. We detected first recruitment nearly 8 years after installation. Population growth improved following multiple attempts and expanded spatial extent as is predicted by theory. Portions of the life cycle are undetectable and thus could give false indications of reintroduction success or failure. Achieving and documenting unequivocal success of this reintroduction has required over a decade.
Stability Studies on Dry Swabs and Wet Mailed Swabs for Detection of Chlamydia trachomatis and Neisseria gonorrhoeae in Aptima Assays
Authors: Moncada Jeanne , Clark Carey B. , Holden Jeffrey , Hook Edward W. , Gaydos Charlotte A. , Schachter Julius 
Published: January 2017

ABSTRACT

The Aptima Combo 2 (AC2) and Aptima CT (ACT) (Hologic Inc., San Diego, CA) are nucleic acid amplification tests (NAATs) that detect
Chlamydia trachomatis
. AC2 also detects
Neisseria gonorrhoeae
. Storage and temperature conditions may impact the utility of NAATs in some settings and screening programs. We evaluated specimen stability for use beyond the Aptima package insert specifications for temperature and duration of storage (between 2°C and 30°C and 60 days, respectively) in two studies: (i) dry
C. trachomatis
-seeded swabs were used with ACT after storage at 4°C, 23°C, or 36°C for up to 84 days and (ii) swabs seeded with
C. trachomatis
and
N. gonorrhoeae
and then placed in transport medium were tested with AC2, after being mailed via the U.S. Postal Service to three different sites. Prolonged storage of samples had no effect, and samples stored at 4°C, 23°C, and 36°C for up to 84 days yielded comparable ACT positivities, although there was a drop in signal intensity for virtually all specimens under all storage/shipping conditions after day 21. In the mailing study, 80%, 52% and 29% of seeded swabs were exposed to temperatures of >30°C during three rounds in transit, and 2% reached temperatures of >40°C. No evidence of signal degradation in the AC2 assay for detection of
C. trachomatis
or
N. gonorrhoeae
was observed, although some mailed swabs took more than 5 weeks to reach the laboratory site. These two studies support the potential use of swabs at temperatures above 36°C and storage beyond 60 days and provide confidence regarding this commercially available NAAT for testing of specimens after mailing.