bluuebunny/crossref_metadata_2025_split huggingface dataset:
The missing link to patient engagement in Italy
Authors: Palumbo Rocco , Annarumma Carmela , Adinolfi Paola , Musella Marco 
Published: December 2016

Purpose
The purpose of this paper is to discuss the changing patterns of users’ behavior in the health care service system. Although patient engagement and health services’ co-production are understood as essential ingredients in the recipe for sustainable health systems, some determinants to patient involvement are still widely neglected by both policy makers and health care professionals. Among others, inadequate health literacy performs as a significant barrier to patient empowerment.

Design/methodology/approach
A survey aimed at objectively measuring health literacy-related skills was administered to a random sample of 600 Italian patients. The Italian version of the Newest Vital Sign (NVS) was used to assess the ability of the respondents to deal with written health information. Moreover, the respondents were asked to self-report their ability to navigate the health system. It was presumed that inadequate health literacy as measured by the NVS is related with impaired self-reported functional, interactive, and critical health-related competencies, paving the way for the inability and the unwillingness of patients to be involved in the health care provision.

Findings
About half of the sample showed inadequate health literacy. However, poor NVS scores were only slightly associated with limited self-reported functional, interactive, and critical health-related competencies. In general, patients with inadequate health-related skills were not likely to be engaged in the provision of health services. Elderly, people suffering from financial deprivation and less educated individuals were found to be at special risk of living with limited health literacy.

Practical implications
Limited health literacy is a common and relevant issue among people dealing with the health care service system. The impaired ability to collect, process, and use health information produces barriers to patient engagement and prevents the evolution of patients’ behavior toward health care co-production.

Originality/value
Health literacy is a widely overlooked issue in the Italian national health system. This paper contributes in shedding light on the determinants and effects of health literacy of Italian hospital patients. Besides, some insights on the validity of the methodological tools typically used to assess health-related skills are provided.
Challenges and opportunities for disinvestment in Australia
Authors: Day Rebecca Trowman , Norman Richard , Robinson Suzanne 
Published: December 2016

Purpose
Worldwide, there is significant growth in the cost of (and demand for) healthcare, which often clashes with a requirement to contain expenditure. This duality leads to an increasing need for a systematic approach to disinvestment in health technologies. The purpose of this paper is to consider the challenges and opportunities for disinvestment policy decisions in Australia. It discusses the implementation of the Choosing Wisely campaign and the need for rigorous evaluation of such campaigns in the Australian healthcare system.

Design/methodology/approach
The authors highlight characteristics of disinvestment: what it is and what it is not and discuss international examples of identifying low value care, including the recent Choosing Wisely initiative. The authors discuss the barriers to implementing initiatives such as Choosing Wisely and the complexities in evaluating their effectiveness.

Findings
While the primary purpose of the Choosing Wisely campaign is improved decision making through clinical engagement, it is expected that implementation could lead to resource savings alongside improvements in patient safety and service quality. While there is research looking to understand the barriers and facilitators to the implementation of initiatives such as Choosing Wisely, little is known about broader patient impacts, and more attention on the quantification of their effect on both patient outcomes and resource use is needed.

Originality/value
This work highlights the limited knowledge around implementation of disinvestment strategies and the paucity of research around the impact of strategies such as Choosing Wisely in the Australian public hospital system. This is important as future research in this area will give greater certainty about the benefits and consequences of Choosing Wisely leading to improved opportunities for resource savings and patient safety and quality.
Dynamic capabilities: towards an organizing framework
Authors: Mohamud Mubarak , Sarpong David 
Published: December 2016

Purpose
The purpose of this paper is to stimulate, shape and extend current discourse on the relevance of dynamic capabilities on firm competitiveness.

Design/methodology/approach
The authors delineate current debates on dynamic capabilities and synthesize them to develop some propositions and a heuristic framework to guide future research on dynamic capabilities as a strategic management construct.

Findings
The theoretical and methodological complexities involved in mapping the routines and processes’ underpinning dynamic capabilities has led to conceptual discrepancies, which in turn impede the understanding of the relevance and contribution of dynamic capabilities to competitiveness. Measuring dynamic capabilities remains the biggest barrier to progress in developing directions for theory and research in this area.

Practical implications
Stimulating and shaping the current discourse on the relevance of dynamic capabilities on competitiveness, the proposed integrated framework as a heuristic device can be to gauge the a firm’s dynamic capabilities vis-à-vis their competitors.

Originality/value
The authors propose a framework built around the inter-relationships of capabilities and hierarchies of capabilities to extend the understanding of how dynamic capabilities can be developed relative to a firm’s ability and embedded context.
Preserving the digital heritage of public institutions in Ghana in the wake of electronic government
Authors: Adu Kofi Koranteng , Ngulube Patrick 
Published: December 2016

Purpose
The purpose of this paper is to examine digital preservation of e-government in Ghana under the research question: what are the current digital preservation strategies being deployed across the ministries and agencies in Ghana?

Design/methodology/approach
Guided by a conceptual framework, underpinned by a quantitative approach, the paper uses the survey approach, to address the digital preservation strategies deployed across public sector organisations in Ghana. It underscores the link between the conceptual framework and the literature to analyse the various digital preservation strategies.

Findings
Backup strategy, migration, metadata and trusted repositories were noted as the most widely implemented preservation strategies across the ministries and agencies. On the other hand, cloud computing, refreshing and emulation were the least implemented strategies used to address the digital preservation challenges.

Research limitations/implications
The paper adds to the existing conceptual underpinnings that have dominated the debate about data management, archival storage, preservation strategies, challenges and best practices of digital preservation of e-government.

Originality/value
This study draws its originality from the evidence of studies on digital preservation in Ghana as most studies have rather focussed on the preservation of documentary heritage, preservation and security of microfilms, preservation practices in the public records (Akussah, 2002; Ampofo, 2009; Festus, 2010). The emergence of this study addresses the knowledge gap in the preservation of digital records in a country where little attention has been accorded to digital preservation. The study also feeds into Ghana’s vision 2020 and the information communication technology policy document of the ministry of communication which aims at ensuring that Ghanaians have access to information and communication technology products and services.
Getting acquainted with social networks and apps: picking up the Slack in communication and collaboration
Authors: Anderson Katie Elson 
Published: December 2016

Purpose
This paper aims to present the use of social media to engage internally with employees and stakeholders, which is becoming a popular option of communication for many business, organizations and libraries.

Design/methodology/approach
The popularity and importance of social media networks like Twitter, Facebook and Instagram cannot be ignored.

Findings
The number of users on these networks continues to grow with 65 per cent of American adults using social networking sites (Perrin, 2015).

Social implications
Social networking tools provide an ease of communication that allows for increased interaction and audience engagement.

Originality/value
Many of the elements that make social networking platforms strong communication tools are now being used internally, allowing employees of these organizations and businesses to collaborate and connect with the same ease as with external audiences.
Mobile app recommendations: fitness apps
Authors: Anderson Kristen Julia 
Published: December 2016

Purpose
Whether you live in a hemisphere where frigid weather or sweltering heat keeps you indoors for months, have a busy professional and social schedule that allows little (if any) time for physical activity other than walking up and down the stairs at work or just cannot figure out how to alter your daily routine – fitting in a fitness schedule is not always as simple as setting an alarm clock 30 min early.

Design/methodology/approach
People often, me included, lead highly hectic lives, trying to keep up with appointments and deadlines, and as such working out during the week can be easily neglected.

Findings
After all, how many of us truly have the time to get to an aerobics class, to the gym or go running as often as we would like?

Social implications
We are a go go go society in which many of us compromise our well-being for meeting deadlines. Nevertheless, most of us aim to lead a healthier life.

Originality/value
You may be thinking by now – what do fitness, libraries and technology have to do with one another? Quite a bit.
A customer-dominant logic on service recovery and customer satisfaction
Authors: Cheung Fung Yi Millissa , To Wai Ming 
Published: December 2016

Purpose
Service recovery is a challenge to organizations because customers will respond to recovery processes and outcomes differently. Yet, there are few studies that examine the antecedents of customer co-recovery. Hence, the purpose of this paper is to adopt a customer-dominant logic to explore the antecedents of customer co-creation of service recovery (CCSR) and its effects on perceived justice and satisfaction.

Design/methodology/approach
The authors reviewed the service management literature and proposed a theoretical model that links customer involvement with service failure (CISF), customer CCSR, perceived justice, to customer satisfaction with service recovery (CSSR). The sample included 594 customers who had recent experience of service failure and service recovery in Hong Kong. The research model was tested using structural equations modeling.

Findings
The results of structural equation modeling showed that CISF had an effect on customer CCSR in the form of information sharing and co-production, and this effect influenced customers’ justice perceptions, which in turn affected CSSR.

Practical implications
The findings supported the notion that service management should be viewed from customer-dominant logic and effective facilitation shall be deployed to engage and support customers in service recovery processes.

Originality/value
The study contributes to service management by identifying the salient role and form of customer co-creation in making customers feel satisfied with service recovery.
Police legitimacy and disrupting overt drug markets
Authors: Saunders Jessica , Ober Allsion , Barnes-Proby Dionne , Brunson Rod K. 
Published: December 2016

Purpose
Overt drug markets are particularly difficult to address using traditional law enforcement tactics alone; disrupting these markets often requires substantial community cooperation. Enhancing police-community relations has been offered as a promising strategy for closing overt markets, demonstrating sustained success in several settings. The purpose of this paper is to examine theoretical mechanisms hypothesized to create immediate and sustained disruption in overt drug markets, focusing on the role of strengthened police/community relations, and greater police legitimacy.

Design/methodology/approach
The manuscript describes a series of focus groups with community residents across three sites over 15-months after a drug market intervention. A repeated cross-sectional design enabled in-depth analysis of study participants’ views regarding mechanisms of change over time.

Findings
Study participants remained ambivalent about police legitimacy; they expressed appreciation regarding local policing efforts to improve neighborhood conditions, but maintained many negative feelings about the overall policing profession. Further, residents worried that the increased police presence might lead to greater harassment. Regardless of their misgivings, however, the findings reveal increases in police cooperation and improvements in some previously identified components of police legitimacy.

Practical implications
There is partial support for several underlying mechanisms of change over time. Study participants perceived a more focused police response, resulting in disruptions of the market and sustained improvements in neighborhood conditions.

Originality/value
This reflects original work not published elsewhere. It contributes to a growing body of literature on the role of police legitimacy in problem-solving interventions.
Measuring the impact of police representativeness on communities
Authors: Trochmann Maren B. , Gover Angela 
Published: December 2016

Purpose
The purpose of this paper is to examine whether the representativeness of police departments, i.e. the extent to which the demographics of sworn police officers mirror their local constituency’s demographic makeup, has an effect on communities. The study seeks to explain whether community complaints about police use of force are related to the representativeness of the police department.

Design/methodology/approach
The study examines the relationships between use of force complaints lodged against a police department and the representativeness of the police vis-à-vis their community using ordinary least squares regression and city fixed-effects models. The stratified sample of 100 large US cities uses data from the US Census Equal Employment Opportunity Survey and the Bureau of Justice Statistics Law Enforcement Management and Administration Statistics Survey from several points-in-time.

Findings
The analysis suggests that racial makeup and, to a lesser extent, local residency of police departments might matter in reducing community conflict with police, as represented by use of force complaints. However, the fixed-effects model suggests that unobserved community-level characteristics and context matter more than police departments’ representativeness.

Originality/value
This study seeks to provide a unique perspective and empirical evidence on community conflict with police by integrating the public administration theory of representative bureaucracy with criminal justice theories of policing legitimacy. The findings have implications for urban policing as well as law enforcement human capital and public management practices, which is essential to understand current crises in police-citizen relations in the US, especially in minority communities.
A question of style
Authors: Maskaly Jon , Jennings Wesley 
Published: December 2016

Purpose
The purpose of this paper is to attempt to replicate Engel’s (2001) styles of supervision using data from a new sample and including additional independent variables.

Design/methodology/approach
The data were collected from a sample of police supervisors (N=369) at three distinct locations throughout the USA. Bivariate analyses and ordinary least squares regression were used to analyze the data.

Findings
The authors find three of Engel’s four supervisory styles and find largely consistent results, with the exception of gender. Further, the authors find strong evidence for persistent agency-level effects.

Originality/value
Supervisory styles are important to consider, especially when trying to effectively control the behavior of subordinates. While this study cannot address the impact of organizational differences, the consistent agency-level effects suggest this as something that should be considered again in future research.
The characteristics and results of eyewitness identification procedures conducted during robbery investigations in Houston, TX
Authors: Wells William , Campbell Bradley , Li Yudu , Swindle Stryker 
Published: December 2016

Purpose
Social scientific research is having a substantial impact on eyewitness identification procedural reforms. Police agencies in the USA have changed their eyewitness practices based on the results of social scientific research. The purpose of this paper is to contribute new knowledge by using a unique set of data to describe detailed aspects of eyewitness identification procedures conducted as part of robbery investigations in Houston, TX.

Design/methodology/approach
Robbery investigators completed surveys following identification procedures conducted during a six-month period of time. The sample includes 975 identification procedures. The analysis describes important features of identification procedures and places results in the context of existing research.

Findings
Results show that photo spreads were the most frequently used lineup procedure and selection outcomes were similar to recent field studies conducted in the USA. Results also show that the type of procedure, presence of a weapon, cross-race identifications, and viewing opportunity were significantly correlated with selection outcomes.

Originality/value
Police are reforming their eyewitness identification procedures based on findings from social science research. The study measures and describe the characteristics of a large sample eyewitness procedures conducted by investigators in the field.
Effect of long‐term glycemic variability on estimated glomerular filtration rate decline among patients with type 2 diabetes mellitus: Insights from the Diabetic Nephropathy Cohort in Singapore
Authors: Low Serena , Lim Su C. , Yeoh Lee Y. , Liu Yan L. , Liu Jian J. , Fun Sharon , Su Chang , Zhang Xiao , Subramaniam Tavintharan , Sum Chee F. 
Published: December 2016

AbstractBackgroundIn the present study, we examined the association between HbA1c variability and renal disease progression based on estimated glomerular filtration rate (eGFR) decline in patients with type 2 diabetes mellitus (T2DM) in Singapore.MethodsGlycemic burden and renal function were retrospectively assessed in 1628 patients in 2002–2014. Multivariable logistic regression was used to assess the relationships between HbA1c variability (expressed as HbA1c coefficient of variation [HbA1c‐CV] in quartiles), HbA1c intrapersonal mean (HbA1c‐IM), and eGFR decline, adjusted for baseline covariates.ResultsAmong patients with relatively good glycemic control (i.e. HbA1c‐IM below the median cohort value [8.0%]), HbA1c‐CV Quartile 4 was associated with eGFR decline (odds ratio [OR] 1.88; 95% confidence interval [CI] 1.10–3.25). The OR for HbA1c‐CV Quartile 4 was 2.20 (95% CI 1.24–3.89) after additional adjustment for HbA1c‐IM. Where HbA1c‐IM was above the median cohort value, HbA1c‐CV Quartiles 3 and 4 were associated with eGFR decline, with ORs of 2.60 (95% CI 1.48–4.55) and 3.29 (95% CI 1.89–5.76) respectively. After further adjusting for HbA1c‐IM, the ORs for Quartiles 3 and 4 were 2.69 (95% CI 1.53–4.74) and 3.51 (95% CI 1.98–6.21), respectively.ConclusionsVariability in HbA1c is strongly and independently associated with eGFR decline in patients with T2DM independent of mean HbA1c. The findings may highlight the importance of sustained stable glycemic control in management of diabetes mellitus.
Diverse manganese(II)‐oxidizing bacteria are prevalent in drinking water systems
Authors: Marcus Daniel N. , Pinto Ameet , Anantharaman Karthik , Ruberg Steven A. , Kramer Eva L. , Raskin Lutgarde , Dick Gregory J. 
Published: December 2016

SummaryManganese (Mn) oxides are highly reactive minerals that influence the speciation, mobility, bioavailability and toxicity of a wide variety of organic and inorganic compounds. Although Mn(II)‐oxidizing bacteria are known to catalyze the formation of Mn oxides, little is known about the organisms responsible for Mn oxidation in situ, especially in engineered environments. Mn(II)‐oxidizing bacteria are important in drinking water systems, including in biofiltration and water distribution systems. Here, we used cultivation dependent and independent approaches to investigate Mn(II)‐oxidizing bacteria in drinking water sources, a treatment plant and associated distribution system. We isolated 29 strains of Mn(II)‐oxidizing bacteria and found that highly similar 16S rRNA gene sequences were present in all culture‐independent datasets and dominant in the studied drinking water treatment plant. These results highlight a potentially important role for Mn(II)‐oxidizing bacteria in drinking water systems, where biogenic Mn oxides may affect water quality in terms of aesthetic appearance, speciation of metals and oxidation of organic and inorganic compounds. Deciphering the ecology of these organisms and the factors that regulate their Mn(II)‐oxidizing activity could yield important insights into how microbial communities influence the quality of drinking water.
Tideless estuaries in brackish seas as possible freshwater‐marine transition zones for bacteria: the case study of the Vistula river estuary
Authors: Gołębiewski Marcin , Całkiewicz Joanna , Creer Simon , Piwosz Kasia 
Published: December 2016

SummaryMost bacteria are found either in marine or fresh waters and transitions between the two habitats are rare, even though freshwater and marine bacteria co‐occur in brackish habitats. Estuaries in brackish, tideless seas could be habitats where the transition of freshwater phylotypes to marine conditions occurs. We tested this hypothesis in the Gulf of Gdańsk (Baltic Sea) by comparing bacterial communities from different zones of the estuary, via pyrosequencing of 16S rRNA amplicons. We predicted the existence of a core microbiome (CM, a set of abundant OTUs present in all samples) comprising OTUs consisting of populations specific for particular zones of the estuary. The CMs for the entire studied period consisted of only eight OTUs, and this number was even lower for specific seasons: five in spring, two in summer, and one in autumn and winter. Six of the CM OTUs, and another 21 of the 50 most abundant OTUs consisted of zone‐specific populations, plausibly representing micro‐evolutionary forces. The presence of up to 15% of freshwater phylotypes from the Vistula River in the brackish Gulf of Gdańsk supported our hypothesis, but high dissimilarity between the bacterial communities suggested that freshwater‐marine transitions are rare even in tideless estuaries in brackish seas.