bluuebunny/crossref_metadata_2025_split huggingface dataset:
High-involvement innovation: views from frontline service workers and managers
Authors: Smith Marisa Kay 
Published: January 2018

PurposeThe purpose of this paper is to examine the experience of call centre employees who have been involved in high-involvement innovation (HII) activities to understand what frontline and managerial employees think of these involvement activities.Design/methodology/approachA qualitative case study approach is utilised, drawing on evidence from seven UK call centres. Various sources of data are examined, i.e. interviews, observation, call listening and documentary.FindingsFrom the analysis of the testimonies, it is found that job design, the mechanisms and practices as well as other people’s perceptions of involvement influence the experience of frontline and managerial employees. The findings highlight that HII has the potential to intensify jobs (both frontline and managerial employees) when the quantity of ideas submitted becomes a component of the employee performance appraisal system.Research limitations/implicationsThis research has shown that the heightened targets used in many of the cases have reduced the ability of employees to be involved in any innovation activities. What is not clear from the findings is that if performance measures can be used in a more participative way with employees so that they can have less time pressure allowing them to become more involved in innovation activities. Thus, an interesting direction for future research would be to consider the effects of performance measurement systems in the role they play in facilitating HII activities.Practical implicationsThe findings show that HII has the potential to enrich frontline employees’ jobs, making them feel more valued and giving them some variety and challenge in their job. Therefore, practitioners should approach employee involvement in the innovation process as something potentially fruitful and not just wasted time away from the phones.Originality/valueThis research is important as it explores what effects these involvement initiatives have on the employees and managers involved in them. This is valuable since there is no real consensus across human resource management, labour process and critical management fields resulting in a limited conceptualisation of the relationship between management practices, employee experiences and the outcomes. This research makes a contribution through the elaboration of current theory to understand the complexities and subtleties that exist between the high involvement management practices and the experience of workers and their managers.
The employment situations and career prospects of postdoctoral researchers
Authors: Teelken Christine , Van der Weijden Inge 
Published: January 2018

Purpose
The purpose of this paper is to draw on the employment situation of postdoctoral researchers (postdocs) in the Netherlands, concerning their career prospects and embeddedness within their organisation, in order to discuss theoretical perspectives on academic careers.

Design/methodology/approach
This multi-method study consists of three parts: a survey, in-depth interviews, and three focus group meetings with postdocs as well as representatives of the human resource staff and the Dutch Research Council (NWO). This paper reports on the findings from the focus group meetings, which concentrated on how postdoctoral researchers consider their employment situation and career prospects.

Findings
The three focus group discussions revealed that postdocs are caught within a dual controversy, the first involves their lack of clarity concerning their career prospects and developments despite their highly valued work, the second regards the fact that they are specialized staff, contributing to the primary process of their employing organisation but faintly connected. Although the postdocs’ formal position seems weak, their situation in terms of academic socialising is much stronger and active than appears at first sight, particularly due to their personal agency.

Practical implications
The postdocs require and appreciate guidance and support, particularly when they must leave academia.

Originality/value
The paper provides new and additional insights into the position of postdocs and their career prospects. Their personal agency in pursuing further career steps is more active than expected in previous studies.
Who’s who in the project zoo? The ten core project roles
Authors: Zwikael Ofer , Meredith Jack R. 
Published: January 2018

PurposeThe purpose of this paper is to resolve a core issue in project management research and practice – inconsistent terminology of key project roles. This inconsistency has negative consequences on the quality and impact of research in this area.Design/methodology/approachThe authors conducted an analysis of the literature and project management standards to identify both agreed-upon and inconsistent project role terms. Based on role and agency theories, the authors propose a consistent terminology.FindingsThe authors found consensus regarding four terms: project manager, project team, project management office, and program manager. However, the authors also found conflicting definitions and misuse concerning other terms, as well as use of the same title for different roles (e.g. customer, sponsor, champion). The authors define the ten core project roles and the two project entities with which they are associated.Originality/valueThe proposed role definitions and clear distinction between the two project entities offer clarity, reliance on existing consensus, avoidance of conflicts of interest, and clear separation of principal and agent roles. The implementation of these definitions will improve communications and enhance quality within and between both the research and the practice communities.
The role of strategic purchasing in dynamic capability development and deployment
Authors: Brandon-Jones Alistair , Knoppen Desiree 
Published: January 2018

PurposeThe purpose of this paper is to report on research into the impact of two sequential dimensions of strategic purchasing – purchasing recognition and purchasing involvement – on the development and deployment of dynamic capabilities. The authors also examine how such dynamic capabilities impact on both cost and innovation performance, and how their effects differ for service as opposed to manufacturing firms.Design/methodology/approachThe authors test hypotheses using structural equation modeling of survey data from 309 manufacturing and service firms.FindingsFrom a dynamic capability perspective, the analysis supports the positive relationships between purchasing recognition, purchasing involvement, and dynamic capability in the form of knowledge scanning. The authors also find support for the positive impact of knowledge scanning on both cost and innovation performance. From a contingency perspective, data supports hypothesized differences caused by industry, whereby service-based firms experience stronger positive linkages in our model than manufacturing-based firms. Finally, emerging from the data, the authors explore a re-enforcing effect from cost performance to purchasing involvement, something that is in line with the dynamic capabilities perspective but not typically addressed in operations management (OM) research.Originality/valueThe research offers a number of theoretical and managerial contributions, including being one of a relative few examples of empirical assessment of dynamic capability development and deployment; examining the enablers of dynamic capability in addition to the more commonly addressed performance effect; assessing the contingency effect of firm type for dynamic capabilities; and uncovering a return (re-enforcing) effect between performance and enablers of dynamic capabilities.
The impact of supplier performance measurement systems on supplier performance
Authors: Maestrini Vieri , Luzzini Davide , Caniato Federico , Maccarrone Paolo , Ronchi Stefano 
Published: January 2018

PurposeThe purpose of this paper is to empirically investigate the impact of a mature supplier performance measurement system (SPMS) adoption all along its lifecycle phases (i.e. design, implementation, use and review) on the suppliers’ performance.Design/methodology/approachThe research hypotheses have been tested on a final sample of 147 pairs of buyer-supplier responses, collected by means of a dyadic survey involving manufacturing firms and one key supplier of their choice. The research framework has been tested through a structural model using PLS regression.FindingsConsidering the joint effect of all the four SPMS phases on supplier performance, the findings show that the system use and review play a prominent effect: the former have a positive impact on supplier quality, delivery and sustainability performance; the latter positively affects supplier delivery, innovation and sustainability. A mature design displays a positive effect on supplier sustainability performance, while a mature implementation results to negatively affect supplier innovation performance. Finally, cost performance is not impacted by any of the four phases.Originality/valueThis study contributes to the open debate regarding the relationship between SPMSs and actual supplier performance improvement. In particular, the lifecycle perspective is introduced to clearly distinguish among each phase of adoption and assess their relative impact on supplier performance. Besides, the dyadic nature of the study allows to investigate different subcomponents of supplier performance jointly considering the buyer company and supplier company perspective, thus achieving a more insightful and robust information.
An integrated model of luxury fashion consumption: perspective from a developing nation
Authors: Roy Subhadip , Jain Varsha , Matta Nikita 
Published: January 2018

Purpose
The purpose of this paper is to empirically validate a model of luxury fashion consumption that integrates the antecedents and consequences of luxury buying in a developing nation context.

Design/methodology/approach
The hypotheses developed in the conceptual model are tested using survey data collected through mall intercept survey of real consumers (with sample sizes 382 and 544). Factor analysis and structural equation modeling are used to analyze the data.

Findings
Major results suggest a significant impact of consumer’s local/global orientation on the motivations and associations behind the luxury buying. Motivations and associations are found to influence luxury consumption, which in turn is found to have a positive effect on post-purchase thoughts/feelings. Social influence is found to have a moderating impact on the effects of motivations and associations on luxury consumption, respectively.

Research limitations/implications
The study is restricted to a developing nation context. However, this is one of the novel attempts to validate a comprehensive model of luxury consumption that could be replicated in other contexts.

Practical implications
The findings provide guidelines for a luxury marketer on the factors to consider and monitor while marketing a luxury fashion brand.

Originality/value
The present study adds a new perspective to the literature on luxury buying behavior with its empirically validated comprehensive model.
Rapha and its embedded storytelling
Authors: Glover Catherine 
Published: January 2018

Purpose
The purpose of this paper is to explore how British cycling brand Rapha innovatively embeds stories throughout its touchpoints and in its garments.

Design/methodology/approach
Using narrative inquiry methodology and subjective personal introspection, it analyses published brand texts, cycling apparel, primary interviews and lived experience to establish a key story theme and the role, form, value and continuity of stories in the brand’s canon.

Findings
It claims that Rapha’s texts reveal evidence of a specific story plot, the “Quest” (Booker, 2015), which acts as a structural editorial device and provides a rich lexicon that taps into a transformative personal experience. The study proposes that the brand’s employees identify themselves with quester values that define the brand’s essence, providing a coherent message and magnifying the agency in Rapha’s stories.

Research limitations/implications
This inquiry offers insight into a single consumer brand, yet it is the material manner in which stories are embedded within the brand offerings plus how lived experiences are recounted through structured storytelling that are of significance to wider practice and understanding.

Originality/value
It brings together industry, academic and personal insight to Rapha’s storytelling praxis to illustrate how storied content can be used to transmit values, purpose and passion to its audience.
Does intellectual capital help predict bankruptcy?
Authors: Cenciarelli Velia Gabriella , Greco Giulio , Allegrini Marco 
Published: January 2018

Purpose
The purpose of this paper is to explore whether intellectual capital affects the probability that a particular firm will default. The authors also test whether including intellectual capital performance in bankruptcy prediction models improves their predictive ability.

Design/methodology/approach
Using a sample of US public companies from the period stretching from 1985 to 2015, the authors test whether intellectual capital performance reduces the probability of bankruptcy. The authors use the VAIC as an aggregate measure of corporate intellectual capital performance.

Findings
The findings show that the intellectual capital performance is negatively associated with the probability of default. The findings also indicate that the bankruptcy prediction models that include intellectual capital have a superior predictive ability over the standard models.

Research limitations/implications
This paper contributes to prior research on intellectual capital and firm performance. To the best of the knowledge, this is the first study to show that the benefits of intellectual capital extend from superior performance to long-term financial stability. The research can also contribute to bankruptcy studies. By using a time frame covering decades, the findings suggest that intellectual capital performance measures can be included in bankruptcy prediction models and can effectively complement traditional performance measures.

Originality/value
This paper highlights that intellectual capital is associated with long-term financial stability and a lower bankruptcy risk. Firms realising the potential of their intellectual capital can produce a virtuous circle between higher performance and greater financial stability.
Self-assessment of intellectual capital in an organisation
Authors: Otcenášková Tereza , Bureš Vladimír 
Published: January 2018

PurposeIntellectual capital represents an integral part of evaluation in many companies. Applied methods do not consider three crucial aspects of intellectual capital, which are up-to-date research topics, dynamic nature, and internal perspective. Hence, the purpose of this paper is to propose a novel intellectual capital self-evaluation method, addressing this issue.Design/methodology/approachAnalysis of topics is based on collocation, correspondence, and co-occurrence analyses. Method construction stage is grounded in knowledge processes and deploys a panel of expert evaluations, Saaty’s decision matrix, based on pairwise comparison and the stakeholders’ estimates.FindingsA new method for evaluation enables complex internal view on the status of intellectual capital in an organisation, as it is based on up-to-date research topics, a self-evaluation approach, and the dynamics of knowledge processes.Research limitations/implicationsThe list of applied criteria is extendable, and the set weights are adjusted. Estimates are subjective in their nature. Provided results are tied with the specifics of self-evaluated organisations and cannot be used for inter-organisational comparison.Practical implicationsPresented system enables organisational self-evaluation, focussed on the complex and dynamic internal view, based on up-to-date topics. Despite the limitations, this self-evaluation can be conducted for various types of economic systems.Originality/valueProposed method is patterned on the current research topics and offers dynamic- and internal-oriented approach to self-evaluation of intellectual capital status.
Actively managed ETFs vs actively managed mutual funds
Authors: Sherrill D. Eli , Upton Kate 
Published: January 2018

Purpose
The purpose of this paper is to study if actively managed exchange-traded funds (AMETFs) and actively managed mutual funds (AMMFs) are complements or substitutes. It also tests if there are tax or liquidity clientele effects.

Design/methodology/approach
The study investigates the relation between individual AMMF flows and aggregate AMETF flows as well as individual AMETF flows and aggregate AMMF flows. A 2013 tax change is used to analyze if a tax clientele effect exists between the AMETF and AMMF markets. The authors use differences in investor groups for institutional vs retail fund share classes to test for liquidity clientele effects.

Findings
The authors find that equity and mixed AMETFs and AMMFs are substitutes, although not perfect substitutes. Taxation-related differences between the two products create a clientele effect for fixed income and mixed funds where tax-sensitive investors are more likely to substitute AMETFs for AMMFs surrounding tax increases. There is weak evidence that institutional investors may prefer AMETFs more than retail investors because of their enhanced liquidity.

Originality/value
This is the first study to investigate the flow relation between AMETFs and AMMFs. The fast-paced growth of the AMETF area coupled with the substitutability between the two products and tax advantages of AMETFs has the capability to gain significant market share from AMMFs in the future.
Is tourism conducive to residents’ social trust? Evidence form large-scale social surveys
Authors: Strzelecka Marianna , Okulicz-Kozaryn Adam 
Published: January 2018

Purposes
This paper aims to understand the character of the relationship between tourism growth and residents’ social trust.

Design/methodology/approach
The study uses large-scale data to model the effect of tourism on generalized trust attitudes Among advantages to analyzing data from large-scale social surveys, extensive content and representative coverage of the population are probably the most appealing. The broad coverage of the population of the large-scale social surveys allows for a broader generalization of the study results as well as comparison of areas with very different tourist activity.

Findings
This study offers two key findings. First, the effect of tourist arrivals (as per capita) on social trust attitudes is stronger in poorer regions than in wealthier regions. Second, only domestic tourism positively affects trust.

Research limitations/implications
This study delivered a straightforward analysis of large data to be able to generalize findings and make a significant theoretical contribution to tourism discipline. This goal was pursued at the expense of complex or in-depth explanation of the observed phenomenon.

Practical implications
Findings from this study indicate that there are at least two crucial criteria for tourism to be able to strengthen residents’ social trust. First, domestic tourism should be encouraged in destination regions in their early development stages and in more homogeneous regions. Perhaps, focus on domestic tourists before internationalization of a tourism product is the most effective way to promote tourism development that is supported by local residents. Second, tourism is likely to have stronger positive effect on social trust in poorer regions. Thus, tourism policy makers should take into consideration the actual economic need for tourism. Residents in wealthier regions may show less support for tourism simply because they don’t need it and they have no economic incentives to be involved. In fact, tourism in wealthier regions is likely to diminish residents’ social trust, and thus it disrupts local social and political processes that rely on high social trust.

Originality/value
Social trust is considered an important measure of social cohesion and it enables modern societies to thrive. Social trust has not been problematized in the context of contemporary tourism growth. This is the first study that uses large data social survey to model the effect of tourism on social trust in European destination regions.
After 18 months of antiretroviral therapy, total HIV DNA decreases more pronouncedly in patients infected by CRF01_AE than in those infected by subtype B and CRF07_BC
Authors: Lu Zhenzhen , Jiao Yanmei , Li Jianjun , Lan Guanghua , Lu Chunyan , Li Xuan , Tang Zhenzhu , Wang Ning 
Published: January 2018

ABSTRACTWhether the amount of HIV DNA is associated with the subtype of HIV‐1 after antiretroviral therapy (ART) has not been reported. In the present study, the amount of HIV DNA and RNA and CD4+T counts in blood and semen prior to and after 18 months of ART were compared in 48 patients infected by CRF01_AE, subtype B or CRF07_BC of HIV‐1. Viral RNA was suppressed and CD4 cell count recovery achieved in all patients. The level of HIV DNA were similar before ART; however, patients with CRF01_AE had less HIV DNA after ART than those with subtype B and CRF07_BC infection. According to prediction of co‐receptor usage by Geno2Pheno and PSSM in combination, more than 35.6% of clones for CRF01_AE were predicted as CXCR4‐using before ART, whereas less than 6% of those for subtype B and CRF07_BC were predicted as CXCR4‐using. After 18 months of ART, no CXCR4‐using clones were predicted in any of the subtypes. Despite more HIV RNA and fewer CD4 + T cells in patients with CRF01_AE before therapy, no significant differences (P > 0.05) in viral RNA or CD4 cell counts were observed between the subtypes after 18 months of ART. Thus, 18 months of antiretroviral therapy was more efficient in patients with CRF01_AE. Considering that successful ART dramatically reduces the viral load in both blood and semen, risks of sexual transmission of HIV were reduced, contributing to prevention of rapid spread of HIV among men who have sex with men in the region.