bluuebunny/crossref_metadata_2025_split huggingface dataset:
Falling through the cracks? An analysis of health and safety resources for migrant workers in Australia
Authors: Kosny Agnieszka , Allen Amy R 
Published: May 2016

Purpose
– Many migrants coming to Australia end up in poor quality jobs that can lead to injury or illness. The purpose of this paper is to examine work-related resources available to migrants in Australia to determine whether these contain information on employment standards (ES), occupational health and safety (OHS) and workers’ compensation (WC).

Design/methodology/approach
– National and state-based websites of government, unions, WC boards and community organizations were searched for relevant materials. Resources were analysed and categorized according to location, content, resource type, audience and language.

Findings
– We found 175 work-related resources that targeted migrants, or those working with them. The greatest numbers of resources were found in New South Wales, Victoria, and at a national level. There was a lack of comprehensive resources, with most resources containing only general work-related information. Those that had information on ES, OHS and WC generally covered only one topic in depth. Few resources were directed at temporary foreign workers. Although there are many resources to help newcomers find employment, these often do not include comprehensive information about rights at work, injury prevention and WC.

Practical implications
– Improving the comprehensiveness and accessibility of work-related resources could assist migrant workers in understanding ES, OHS and WC in Australia.

Originality/value
– This study, a first of its kind in Australia, examines work-related resources aimed at recent immigrants and whether these contain information related to health and safety, employment rights and responsibilities or what to do in the event of an injury. The analysis suggests that there is a paucity of comprehensive resources that address these topics. This is significant because recent immigrants, compared to native-born workers are more likely to work in jobs that expose them to hazards and increase their risk of injury. Resources preparing newcomers for work in Australia should include work and health-related information.
Psychosocial dynamics affecting health and social care of forced migrants: a narrative review
Authors: Bottura Benedetta , Mancini Tiziana 
Published: May 2016

Purpose– Through the overview of studies on social representations of forced migrants (socio-cultural level of analysis), the purpose of this paper is to highlight how the variables implicated at the macro levels of analysis may affect the way social and health workers relate to and care for forced migrants (inter-personal level of analysis), as well as the settlement process of forced migrants and their identity reconstruction during the post-migration period.Design/methodology/approach– The narrative review analyses empirical studies from peer-reviewed journals in the field of social psychology that address forced migration. Indeed, the framework used for analysing this literature is the interplay within different levels of analysis, as proposed by Willem Doise’s (1982) using the socio-psychological approach.Findings– Psychosocial factors play influential roles on structuring the way natives health and social professionals relate with forced migrants: among others, needs related to possible traumatising processes are attributed to forced migrants by natives providers. Therefore, identity negotiation process in the forced migration shows a tendency of migrants to reshape the definition of the self within those narrative boundaries that would ensure the protection by the law and that reinforce the social representation of the “medicalised” victim.Originality/value– The review would represent a possibility to reflect around dynamics created by the complex interplay within different social actors that contact during the settlement process of forced migrants inside host societies.
Access to and utilization of health care services among Canada’s immigrants
Authors: Tiagi Raaj 
Published: May 2016

Purpose
– The purpose of this paper is to analyze patterns of health services utilization – visits to family practitioner and visits to an emergency room – by recent immigrants (those who have lived in Canada for less than ten years) and “established” immigrants (those who have resided in Canada for ten years or longer) relative to their Canadian-born counterparts.

Design/methodology/approach
– The 2009/2010 files of the Canadian Community Health Survey were used for the analysis. A logit model was used to analyze utilization while a zero-inflated negative binomial model was used to measure the intensity of health services utilization.

Findings
– Results suggest that relative to native-born Canadians, recent immigrants are more likely to visit an emergency room and are less likely to visit a family/general practitioner. The opposite effect is observed for “established” immigrants. In terms of intensity of use, native-born Canadians are more likely to use physicians’ services intensively compared with either recent or established immigrants.

Originality/value
– The paper’s findings suggest that provincial governments in Canada will need to focus effort to ensure that recent immigrants have access to a family/general practitioner. This will be necessary given the recent primary care reform initiatives introduced across Canada that emphasize the physician as the first point-of-contact with the health system.
Forgetting your mother tongue: the effect of early separation on the socioeconomic position
Authors: Heilala Cecilia , Komulainen Erkki , Santavirta Nina 
Published: May 2016

Purpose– During Second World War 48,628 Finnish children were evacuated to Sweden and temporarily placed in foster care. The purpose of this paper is to explore the relationships between the parental socioeconomic position (SEP), evacuation, language acquisition, and education and to analyze how these are related to SEP in separated compared to non-separated in later life.Design/methodology/approach– The sample consists of 749 separated and 1,535 non-separated persons. Pre-evacuation data on the separated were collected from the archives. The non-separated were matched for age, gender, place of birth, and mother tongue Finnish/Swedish. Data from both cohorts were collected by a postal questionnaire in autumn 2005. Stratified hierarchical regression analysis was used to predict SEP.Findings– The results show that the SEP and education of those Finnish-speaking evacuees who had lost their mother tongue when returning home were lower compared to the Finnish-speaking non-evacuees. On the contrary, the SEP of the Swedish-speaking evacuees was higher than of the Swedish-speaking non-evacuees.Research limitations/implications– Selection bias and attrition bias is a concern when interpreting the results.Practical implications– The study shows the importance of supporting the mother tongue of temporary migrants while staying in the host country and of taking actions for language policy planning when they return back home.Originality/value– This study uses data on a large child evacuation operation during Second World War to study how unaccompanied evacuation and loss of mother tongue affect SEP in later life. To the knowledge no such study has been conducted.
Critical success factors for international development projects in Maldives
Authors: Yamin Mohamed , Sim Adriel K.S. 
Published: May 2016

Purpose– The purpose of this paper is to examine the perceptions of local project teams on critical success factors and project success in the context of international development projects in Maldives. It identifies the critical success factors of international development projects, examines how the success of international development projects in Maldives is perceived by local project team members, and analyzes the relationship between critical success factors and project success from the project teams’ perspective.Design/methodology/approach– A survey questionnaire was used and 41 project team members participated in the study. Correlation analysis and regression analysis were performed to understand the relationship with project success and critical success factors.Findings– The study found out that the levels of success of projects were perceived high among the project teams. The results indicated that monitoring CSF, coordination CSF, design CSF, training CSF, and institutional environment CSF had a significant relationship with project success. However, results of the regression analysis indicated that only monitoring CSF was significant in influencing project success.Research limitations/implications– The limited sample size and optimism bias of respondents were a constraint. Furthermore, further analysis of data may be required to advance analysis.Originality/value– The study looks through the lens of project implementation teams in order to provide insights from their vantage point. The study provides insights based on the Maldivian context which will benefit similar island nation communities implementing similar projects.
Managing paradoxical tensions during the implementation of lean capabilities for improvement
Authors: Maalouf Malek , Gammelgaard Britta 
Published: May 2016

Purpose– Through the identification and investigation of the organisational paradoxes in lean, the purpose of this paper is to deepen the understanding of lean implementation intricacies, and contribute to sustaining lean in companies.Design/methodology/approach– Case study based on semi-structured interviews with participants in lean conversion from three companies in Denmark. The companies come from different business sectors: public transport, healthcare and finance.Findings– This study identifies three types of organisational paradoxes in lean: organising, performing and belonging. The study also points to a range managerial responses used for dealing with the three paradoxes and facilitating lean transformation.Research limitations/implications– This is a theory development paper which increases the understanding regarding the role of the organisational paradoxes in facilitating or hindering lean transformation.Practical implications– The study generates insights which help managers identify and deal with the individual motivations for opposing lean practices, and thus facilitates lean transformation.Originality/value– This study adds clarity to the process of managing lean implementation by identifying three different motivations for people to oppose lean transformation. The study also recommends managerial actions for dealing with each situation.
Risk management for product-service system operation
Authors: Reim Wiebke , Parida Vinit , Sjödin David Rönnberg 
Published: May 2016

Purpose
– The purpose of this paper is to propose a product-service systems (PSS) risk management decision-making framework for PSS operation, which can enable global manufacturing companies to offer PSS successfully. Thus, the authors aim to contribute primarily to developing the PSS literature by integrating insights from the literatures on risk management and decision making.

Design/methodology/approach
– This study is based on an exploratory, single case study with a Swedish manufacturing company that has long-term experience with providing PSS. In total, the authors conducted 25 semi-structured interviews with diverse respondents from different functional units.

Findings
– The study’s main findings include identifying and proposing an interconnection between the operational risks associated with providing PSS, possible risk management responses, and decision criteria, all of which enable decision makers to select an appropriate risk management response.

Research limitations/implications
– The study contributes to the literature in three ways. First, the authors classify PSS operational risks into three categories related to delivery competence risks, technical risks, and behavioural risks. Second, the authors explain conditions under which each risk can be mitigated using different risk management strategies (avoidance, reduction, sharing/transfer, and retention). Finally, the authors combine different risk categorizations, decision criteria, and risk responses into an integrated decision framework of PSS risk management.

Originality/value
– The novel contribution is developing a PSS risk management decision support framework, which holds theoretical and practical value.
Consolidated performance measurement framework for government e-procurement focusing on internal stakeholders
Authors: Chomchaiya Suvil , Esichaikul Vatcharaporn 
Published: May 2016

Purpose– The purpose of this paper is to develop a consolidated framework for government e-procurement (e-GP) performance measurement based on the importance internal stakeholders attach to performance measures and metrics, providing in-depth understanding of their interest in e-GP performance.Design/methodology/approach– This study is divided into two main phases: internal stakeholder identification and consolidation of performance measures and metrics. The mixed-methods approach follows semi-structured expert interviews with questionnaires collected from 413 internal stakeholders.Findings– Five internal stakeholder groups were identified: management, auditors, financial officers, service users, and service support staff. Eight measures and 44 corresponding metrics were consolidated, and 21 significantly distinct performance metrics were identified from stakeholders’ perceptions. As expected, financial measures were most important to financial officers, while contract management was most important to service support staff.Practical implications– Although e-GP processes can vary by country, this study’s approach to developing an e-GP performance measurement framework is adaptable, offering beneficial guidelines for designing e-GP performance measurement systems.Originality/value– This paper goes beyond the existing literature by magnifying the internal stakeholder roles and perceptions of importance, as reflected in the consolidated e-GP performance measurement framework. The consolidation approach with theoretical references (new public management, transaction cost economics, and institutional theory) yielded comprehensive e-GP-specific performance measures and metrics, providing a rigorous approach to measuring e-GP performance.
Compliance with GLOBALGAP standards among smallholder pineapple farmers in Akuapem-South, Ghana
Authors: Annor Baah Prince , Mensah-Bonsu Akwasi , Jatoe John Baptist D. 
Published: May 2016

Purpose
– The purpose of this paper is to assess the adherence, constraints and key factors associated with smallholder pineapple farmers’ compliance with Global working group for Good Agricultural Practice (GLOBALGAP) standards in the Akuapem-South Municipal area, Ghana. It utilizes the modeling of socio-economic, farm, market and institutional factors influencing smallholder farmers’ compliance with GLOBALGAP standards. This paper aims to enhance smallholder farmers’ compliance with food safety standards in particular GLOBALGAP so they can continue to participate in international food trade.

Design/methodology/approach
– The study uses mainly primary data solicited from 150 randomly selected smallholder farmers. Descriptive statistics are employed in estimating compliant farmers’ rate of adherence with standards requirements and identifying constraints of farmers while a probit regression model is used to determine the factors influencing GLOBALGAP compliance decision of farmers.

Findings
– Findings of the study show that compliant farmers’ rate of adherence with the standard is about 90 percent and this is below the minor musts compliance criteria of 95 percent. The results also indicate that lack of access to farm credits, high cost of farm inputs and high cost of labor are the major constraints to GLOBALGAP compliance. Factors found to positively influence farmers’ compliance decision are number of pineapple farms, access to off-farm income, access to market information and extension services. However, compliance is negatively influenced by age.

Research limitations/implications
– Majority of Ghanaian smallholder pineapple farmers are not GLOBALGAP certified. The study was limited to Akuapem-South because most farmers produce pineapple for the export market and are certified under the Option II GLOBALGAP group certification.

Originality/value
– This paper brings to bear issues confronting food safety standards compliance among smallholder farmers in developing countries, particularly Ghana.
A study on entrepreneurial attitudes of upcountry vegetable farmers in Sri Lanka
Authors: Rosairo H. S. Rohitha , Potts David J. 
Published: May 2016

Purpose– The purpose of this paper is to investigate the entrepreneurial attitudes of upcountry vegetable farmers in Sri Lanka with respect to the characteristics of innovation, opportunity seeking and risk taking and considers their implications for rural development efforts.Design/methodology/approach– The study was carried out in the hilly areas of the Badulla district in the Uva Province of Sri Lanka. Primary data were collected through a survey using a researcher-administered questionnaire as the data collection instrument and the individual farmer as the unit of analysis.Findings– Most vegetable farmers in the upcountry areas were found to be attitudinally entrepreneurial. Entrepreneurial attitudes were determined more by educational background and farming experience than age, gender, extent of farmland, type of farming and ownership of farmland. Farming experience related positively with innovation, opportunity seeking and risk taking, but farmers’ educational background showed no significant association with innovation.Research limitations/implications– It is suggested that farmer-owned companies with appropriate institutional arrangements could reduce transaction costs for buyers, and introduce accessible rural finance schemes to enhance provision of assets and technology. Such a rural setting would gain from initiatives on marketing alternatives and entrepreneurial skill development. Future research could benefit from analysis of the financial and social performance and entrepreneurial skills of vegetable farmers.Originality/value– The entrepreneurial attitude of farmers is an under-researched area of study particularly in the Sri Lanka context. Rural development initiatives could target entrepreneurial farmers based on these criteria to achieve maximum production impact. However care needs to be taken to consider the potential distributive impact of such targeting on farmers regarded as non-entrepreneurial.
The customer is king: culture-based unintended consequences of modern marketing
Authors: Kim Chang Soo , Aggarwal Praveen 
Published: May 2016

PurposeThis study aims to examine how the modern marketing expectation of treating the customer like a king can become a source of power differential in societies that already have a predisposition for hierarchical structures. The authors explore how this marketing-generated power differential might have an adverse impact on service providers in Eastern cultures with high power distance.Design/methodology/approachFour studies involving receivers and providers of services in Canada and South Korea were conducted. The experiments required participants to read service scenarios and respond to survey questions.FindingsThe authors find that practicing the “The Customer is King” philosophy does produce a power differential between the customer and the service provider in Eastern cultures. In such cultures, customers may feel superior in social hierarchy compared to the service providers, may develop a sense of entitlement that infringes on the rights of the service providers and may carry over that expectation from service to non-service contexts. The power differential is also a source of stress for the service provider.Research limitations/implicationsThe use of scenarios in our experiments may limit the generalizability of the study’s findings.Practical implicationsAlthough sharing of best practices across cultures can be a worthwhile goal for managers, blind copying of some Western practices in Eastern markets can be problematic. The cultural context of markets calls for caution. In their quest for excellent customer service, managers should not let customers expect the service provider to become subservient and servile.Originality/valueThis study is the first attempt at examining the social impact of a marketing philosophy (customer is king) and how the outcomes might be different depending on the culture in which the philosophy is practiced.
How to present donations: the moderating role of numeracy in cause-related marketing
Authors: Kleber Janet , Florack Arnd , Chladek Anja 
Published: May 2016

PurposeCause-related marketing (CRM) is a sales strategy that is used to improve the success of a product by including a donation to a charitable cause in its price. While marketers can present CRM donations to consumers as either absolute amounts or percentages, the predominant practice in marketing is to use the latter. As the influence of such presentation formats is not well understood, the purpose of this paper is to systematically examine their effects while taking into account the numerical ability (numeracy) of the consumers.Design/methodology/approachIn two experiments, the presentation format of the donation amounts (absolute vs percentage) were manipulated and individual differences in numeracy were measured. The product type (hedonic vs utilitarian) and sales price were varied. We found this effect for high and low price levels and for hedonic and utilitarian products.FindingsThe results of both experiments consistently supported the hypothesis presented in this paper that for people with lower numeracy, their purchase intentions were higher when absolute donation amounts were presented. We found this effect for high and low price levels and for hedonic and utilitarian products.Originality/valueThe present paper shows that the current practice of presenting donations in percentages is inferior to presenting donations in absolute amounts because a large number of consumers have trouble interpreting percentages appropriately. Therefore, it indicates that the default option for marketing managers should be to present donations in absolute amounts for hedonic and utilitarian products with low and high prices.