bluuebunny/crossref_metadata_2025_split huggingface dataset:
The instructional practice of school principals and its effect on teachers’ job satisfaction
Authors: Kouali Georgia 
Published: July 2017

Purpose
The purpose of this paper is to present the results of a piece of research concerning the practice of Cypriot school principals’ instructional role and its effect on teachers’ job satisfaction, and also to investigate whether higher levels of teachers’ job satisfaction can be predicted when school principals deal with and accomplish their instructional tasks.

Design/methodology/approach
Quantitative methods were used (two questionnaires) together with qualitative methods (observation, interviews, informal conversations, and collection of artifacts).

Findings
The results of multiple regression analysis indicated that higher levels of teachers’ job satisfaction are not predicted when principals deal with and accomplish their instructional tasks. This result is rather unexpected, considering the trends of modern bibliography regarding the value and effects on teachers of principal’s instructional and transformational leadership. The triangulation of the results helped the authors to re-examine the research question and creates a deeper understanding of the practice of principals’ instructional role and the sources of teachers’ job satisfaction.

Practical implications
The results are analyzed and discussed in order to reach conclusions about the evaluation, selection, and training of school principals. Through the description of the instructional practice of school principals, useful information concerning teachers’ job satisfaction are also provided. Finally, the conclusions of this research may prove useful for educational policy makers, since they can guide them on the successful implementation of changes. Changes are needed in the evaluation and promotion system of Cyprus and in the content of principals’ training programs. School principals must be taught different leadership styles (e.g. transformational and transactional leadership) and learn to modify their leadership behavior according to the situation and the professional maturity of their teachers. In this way, they will be able to increase the level of teachers’ satisfaction as to become more effective in their teaching.

Originality/value
At a time when instructional/transformational leadership is presented to be a panacea for many educational issues, including raising teachers’ job satisfaction, this research with its mixed methodology highlights the complexity and the various interpretations of these concepts and also provides explanations on why many principals do not act as instructional leaders.
Quality culture deployment – using behaviours to explain, diagnose and improve a quality culture
Authors: Cronemyr Peter , Bäckström Ingela , Rönnbäck Åsa 
Published: July 2017

Purpose
Today’s organisations face the challenge of measuring the right things and then using those measurements as a starting point to work with improved quality. The failure to generate a shared value base is pointed out as one main cause for the inability to effectively apply quality management and lean within organisations; thus, it appears central to measure these values. However, the measuring of values and behaviours seems to be missing within both concepts. Therefore, there is a need for a tool that measures not only quality values but also behaviours that support or obstruct a quality culture. The purpose of this paper is to describe how a measuring tool which measures quality culture can be designed and structured.

Design/methodology/approach
A project with the aim to measure and develop quality culture started in 2015 by three Swedish universities/institutes and seven organisations. During several workshops, quality values and supportive and obstructive behaviours were developed and described. This resulted in a survey where employees of the participating organisations ranked performance and importance of the described behaviours. The results were presented and discussed in a fourth workshop.

Findings
A framework of behaviours and a measurement tool for a quality culture are presented in this paper.

Originality/value
The framework of behaviours, supporting or obstructing a quality culture, is original and may be very useful to diagnose and develop a quality culture.
Food habits and attitudes towards food quality among young students
Authors: Savelli Elisabetta , Murmura Federica , Liberatore Lolita , Casolani Nicola , Bravi Laura 
Published: July 2017

PurposeThe food consumption has always received a lot of attention in the marketing literature, as it tends to reflect and determine the overall consumer behaviour, expression of the individual lifestyle. Nevertheless, less attention has been devoted to the young. This paper aims at analysing how university students, a segment of young people, perceive and evaluate the quality of food and which attributes most influence their food choice and consumption.Design/methodology/approachAn online questionnaire was carried out from March to December 2015 among Italian university students. A sample of 1,138 people took part in the survey. Data were elaborated through SPSS 21.0 statistical software package.FindingsFindings suggest a number of interesting points. First, a high attention of university students towards price and sales promotion was observed. Nevertheless, they are well informed in food products they buy and pay high attention to ingredients, origin and healthiness of food products. Finally, performing a principal component analysis three different components on food store selection were found, namely, “Price saving”, “Convenience” and “Food assortment and quality”.Practical implicationsA more comprehensive understanding of the food behaviour of the young could be useful for marketing researchers and practitioners to define marketing programs aimed at satisfying the food demand of a growing segment of the market.Originality/valueThe food behaviour of young people as a whole has been little addressed in the marketing literature. Existing studies have explored specific topics such as the consumption of organic food, fast-food buying habits or alcohol abuse.
Quality management practices and their effects on the performance of public hospitals
Authors: Xiong Jingjing , He Zhen , Deng Yujia , Zhang Min , Zhang Zehong 
Published: July 2017

Purpose
To face profound changes from decreasing funding, growing patient expectations and increasing competition in the health-care market, public hospitals began to implement effective quality management (QM) practices following manufacturing and other service industries. However, there was little knowledge relevant to the impact of QM practices on the performance of public hospitals. The study aims to shed some further light on this issue.

Design/methodology/approach
The paper extends the previous empirical research to the health-care sectors and suggests the research framework of QM practice-performance relationships in public hospitals. For validation purposes, a cross-sectional survey involving 204 quality managers and directors of large public hospitals was carried out between April and October 2013 in Zhejiang Province, China. Structural equation modeling was used to test the hypothesized relationship between QM practices and hospital performance.

Findings
Empirical results support that the implementation of QM practices can bring many benefits to sample hospitals. The dimensions of employee relations and process management are directly related to the health-care and non-health-care performance of public hospitals.

Originality/value
It explores the relationship between QM practices and hospital performance based on empirical results from Chinese public hospitals, whereas few studies have been conducted within the context of public health-care sectors in developing countries. The empirical results could enhance hospital managers’ understanding of the nature of QM practice-performance relationship and help mangers re-allocate more resources to those elements of the QM systems that have the most significant impact on hospital performance.
Understanding quality – conceptualization of the fundamental concepts of quality
Authors: Anttila Juhani , Jussila Kari 
Published: July 2017

Purpose
The purpose of this study is to challenge bridging the gap between the problems of the existing quality profession and the existing and emerging challenges of quality with regard to people, organizations and societies, hence broadening the traditional coverage of quality from the organizations to these three hierarchial societal levels.

Design/methodology/approach
Through professional involvement with researching, developing and practicing quality principles, methodologies and solutions in practice for decades, the authors became convinced that the prevailing conceptual thinking of quality is not based on the valid scientific basis and contains the problem of superficiality. Hence also the practical quality applications are fragmented and vague. As a reaction to the situation, the authors clarify the conceptual essence of quality, its historical background and usage in today’s everyday and professional contexts.

Findings
In this article, the authors present a solid scientific baseline for the ontological fundamentals of the quality discipline, on which also the epistemological pondering can be built, hence establishing the robust foundation for the practical quality management applications.

Originality/value
This conceptual article is an original research and review paper, contributing to the revival process of the quality profession in its entirety, including quality research, education and practices. The study is based on the authors’ multidisciplinary experience, theoretical reflecting and recognized references.
Building quality culture in higher education
Authors: Lycke Liselott , Tano Ingrid 
Published: July 2017

Purpose
The purpose of this paper is to describe an approach to build a quality culture within a higher education institution.

Design/methodology/approach
This paper is based on Action research and a Case study.

Findings
The authors show the result of the mapped processes of a higher education institution, Management planning and control, Education, Research and Support, and describe how the mapping was performed, working in cross-functional teams. Further on, they discuss the result of the pilot and the plan for implementation.

Originality/value
A process-oriented approach in higher education institutions, with its complexity, creates opportunities for successful quality assurance and control when having an integrated quality assurance system.
Development of the DGQ role bundle model of the Q occupations
Authors: Schlüter Nadine , Sommerhoff Benedikt 
Published: July 2017

Purpose
Today’s generations face the effect that knowledge is no more usable for decades or even centuries. The pace of change as well as its profoundness has reached levels that cause massive changes in companies, but also whole societies. Some call this phenomenon the 4th industrial revolution or Industry 4.0. Others use the term “digital transformation”. Does this mean that quality managers are becoming obsolete soon? How do the Quality occupations adopt? Which changes need to be accomplished in the field of Quality occupations to provide sustainable competencies for future employees? What tasks and functions need to be carried out? And how can these tasks be defined on a universal basis that fits for different kind of branches as well as small and big companies?

Design/methodology/approach
Based on Abbotts “System of Professions”, the development of a transformation concept for Quality occupations is carried out. The purpose of this paper is to define basic professional positions in the field of Quality Engineering regarding quality assurance (QA) and quality management (QM) as well as from an operative to a strategic level. Tasks and responsibilities of todays and future businesses models are clustered and enhanced or specified. In a survey, which included 389 executive managers in Germany, the German Association of Quality elevated those jurisdictions and their competences of QA and QM professionals. The results are used to define the new role bundle model for Quality occupations in Germany.

Findings
The innovative and sustainable role bundle model offers defined Quality occupations for future business models needed for the 4th digital revolution. Thereby, not every role has to be taken by a separate employee in a business organisation. By offering different kind of clusters, the role bundle model helps to create agile role profiles regarding the actual business situation and its size. This way, tasks and jurisdictions within the business organisation can be adapted fast to the changes of the business organisation.

Originality/value
The innovative concept is based on two success criteria: the creation of Quality occupations according to the changes of digital transformation and a survey involving more than 350 German executive managers in the field of Quality. Based on the results, a role bundle model for Quality occupations is designed that helps to coordinate education programmes at universities and professional trainings in Germany.
The influence of relational capability and marketing capabilities on the export performance of emerging market firms
Authors: Pham Thi Song Hanh , Monkhouse Lien Le , Barnes Bradley R. 
Published: July 2017

PurposeDrawing on the resource-based view, the purpose of this paper is to focus on the influence of relational capability and marketing capabilities on export performance. The study also examines the interaction effects of relational capability on the marketing capabilities – export performance relationships.Design/methodology/approachA stratified random sample of 1,047 exporting firms was approached. Survey data were collected from 333 Vietnamese exporting firms and analysed using hierarchical moderated regression.FindingsThe results reveal that a firm’s relational capability not only strengthens the efficiency of the export pricing capability – performance, marketing intelligence capability – performance, and marketing communication capability – performance relationships, but is also the strongest predictor of export performance amongst those capabilities identified. Whilst engagement in market intelligence, product development, price setting and promotional activities have a positive payoff, the findings confirm that there is less need for exporters to engage in after-sales service and distribution capabilities.Originality/valueThe study introduces the notion of relational capability alongside export marketing capabilities as predictors of export performance. The authors also examine the moderating influence of relational capability on the link between export marketing capabilities and export performance. By focusing on Vietnam, the study provides fresh insights surrounding the development pathway for firms in emerging markets.
Factors influencing building refurbishment site managers’ waste management efforts
Authors: Sezer Ahmet Anil 
Published: July 2017

Purpose
This paper aims to analyse the factors influencing refurbishment site managers’ waste management efforts.

Design/methodology/approach
Twenty-seven semi-structured interviews were held with managers from two large contractors involved in housing and office refurbishment projects in Sweden. Also, a web and postal questionnaire survey was sent to 232 refurbishment site managers and received a 34 per cent response rate.

Findings
Site managers devise waste management strategies based on environmental inventories and project size. In smaller projects, waste contractors are employed only for physical activities rather than providing advice. Site managers’ waste management efforts are influenced by project-related factors, organizational and personal factors, technical factors, industry culture and legislation. The level of contract detail, specific client demands related to waste management and project size are important factors.

Practical implications
Policies and guidelines for projects of different sizes should be developed at least for large contractors; scale influences site managers’ waste strategies. Waste management efforts in refurbishment projects can be improved by addressing simple technical problems including providing clear labelling of containers and ensuring shelter from rain and snow.

Originality/value
This is a pioneer survey of refurbishment site manager opinions and practices. Inefficient waste management in building refurbishment projects can be costly and harmful to the environment. There are many opportunities to improve waste management efforts.
Investigating the major causes of scope creep in real estate construction projects in Ghana
Authors: Teye Amoatey Charles , Anson Betty Asantewaa 
Published: July 2017

Purpose
The purpose of this paper is to investigate the causes of scope creep on project completion in the real estate development industry in Ghana.

Design/methodology/approach
Both simple random sampling and convenience sampling techniques were used in selecting the respondents for the study. The respondents were experts working in the real estate development industry in Ghana.

Findings
Results from the study showed that the most critical factors that cause scope creep in the Ghanaian real estate development industry are client changes, unforeseen risks and unclear scope. Mitigating measures for addressing these factors were proposed.

Research limitations/implications
This paper is limited to causes of scope creep in the real estate development industry in Ghana based on data collected from only real estate development firms in Accra. Due to geographic constraints, the researcher was unable to sample real estate development companies across the entire country. The finding of this study may not be generalised since causes of scope creep can be unique to individual country contexts.

Practical implication
This paper has documented the critical causes of scope creep and its major impacts on project completion in the real estate development industry in Ghana. The results will help project managers in the industry to appreciate the causes of scope creep and its effect on project completion as well as increase the quality of economics on real estate management and reduce the costs and risks of housing of delivery in the country.

Originality/value
The paper examined the causes and mitigation of project scope creep in the Ghanaian context.
Lean manufacturing practices in Indian manufacturing SMEs and their effect on sustainability performance
Authors: M.P. Sajan , P.R. Shalij , A. Ramesh , P. Biju Augustine 
Published: July 2017

PurposeThe relevance of small and medium enterprises (SMEs) in contributing to the economy and social development is increasingly felt in the current business environment. Focusing on sustainable development, SMEs have also implemented many acting strategies of large-scale enterprises such as lean and green practices. The purpose of this paper is to investigate the linkage between lean manufacturing practices (LMPs) in SMEs and their sustainability performances. Further, this study explores the relationship between the triple bottom line sustainability performances.Design/methodology/approachThe study is based on a survey conducted and data collected from 252 manufacturing SMEs in India. The hypothesized relationships are then analyzed with structural equation modeling.FindingsThe outcome of the analysis shows that LMPs are positively associated with various sustainability performances categorized as economic, environmental, and social performances. Further, this study shows that environmental sustainability is correlated with economic and social sustainability performances.Research limitations/implicationsThe study conducted was limited to a particular state in India. Moreover, the study uses the data from a cross-sectional survey from single respondents.Practical implicationsThe findings of the study become an added advantage for the managers to convince their various stakeholders for implementing LMPs in SMEs.Originality/valueThe research findings provide theoretical and practical insights to derive the importance of LMPs in maximizing sustainability performances. It gives an enhanced perspective of the importance of LMPs on the sustainability performance of SMEs.
CUF scaling effect on contact angle and threshold pressure
Authors: Ng Fei Chong , Abas Mohamad Aizat , Abdullah MZ , Ishak MHH , Chong Gean Yuen 
Published: July 2017

Purpose
This paper aims to present experimental and finite volume method (FVM)-based simulation studies on the scaling effect on the capillary contact angle and entrant pressure for a three-dimensional encapsulation process of ball-grid array (BGA).

Design/methodology/approach
With the development of various sizes of BGA packages, the scaling effect of BGA model on capillary underfill (CUF) process is investigated together with the influences of different industrial standard solder bump arrangements and dispensing methods used as case study.

Findings
The experimental results agree well to the simulation findings with minimal deviation in filling time and similar flow front profiles for all setups. The results revealed that the capillary contact angle of flow front decreases in scale-up model with larger gap height observed and lengthens the encapsulation process. Statistical correlation studies are conducted and accurate regression equations are obtained to relate the gap height to the completion filling time and contact angle. CUF threshold capillary pressures were computed based on Leverett-J function and found to be increasing with the scale size of the package.

Practical implications
These statistical data provide accurate insights into the impact of BGA’s scale sizes to the CUF process that will be benefiting the future design of BGA package. This study provided electronic designers with profound understanding on the scaling effect in CUF process of BGA, which may be extended to the future development of miniature-sized BGA and multi-stack device.

Originality/value
This study relates the flow behaviour of encapsulant to its capillary contact angle and Leverett-J pressure threshold, in the CUF process of different BGA and dispensing conditions. To date, no research has been found to predict the threshold pressure on the gap between the chip and substrate.
Becoming independent: political participation and youth transitions in the Scottish referendum
Authors: Breeze Maddie , Gorringe Hugo , Jamieson Lynn , Rosie Michael 
Published: July 2017

AbstractSociological debates on youth engagement with electoral politics play out against a backdrop of supposed ‘decline’ in civic participation (e.g. Putnam , Norris, ), in turn contextualized by theories of individualization in ‘late’ or ‘reflexive’ modernity (Beck, Giddens). However, the enfranchisement of 16 and 17 year olds in the 2014 Scottish Independence Referendum catalysed remarkably high levels of voter turnout among this youngest group, and was accompanied by apparently ongoing political engagement. We explored this engagement among a strategic sample of young ‘Yes’ voters, in the immediate aftermath of this exceptional political event. Analysis of qualitative interview data generated an unanticipated finding; that interviewees narrated their political engagement biographically, articulated their referendum participation reflexively, and located their new political ideas, allegiances and actions in the context of their own transitions to ‘independent’ adulthood. This inspired us to rethink young people's political engagement in relation to youth transitions. Doing so enables a synthesis of divergent strands in the sociology of youth, and offers new insights into the combinations of ‘personal’ agentic and ‘political’ structural factors involved in young people's politicization.