bluuebunny/crossref_metadata_2025_split huggingface dataset:
How internal integration, information sharing, and training affect supply chain risk management capabilities
Authors: Riley Jason M. , Klein Richard , Miller Janis , Sridharan V. 
Published: October 2016

PurposeThe purpose of this paper is to determine if internal integration, information sharing, and training constitute direct antecedents to organizations’ warning and recovery capabilities. Assuming that organizations periodically face various supply chain risks, the authors intend to show that managers can develop these antecedent competencies in ways that bolster their supply chain risk management (SCRM) capabilities.Design/methodology/approachTo understand the relationships between the antecedents and SCRM capabilities, the authors used Q-sorts and confirmatory factor analysis to develop new warning and recovery measures. The authors then collected survey data from 231 hospital supply managers and analyzed these records using structural equation modeling.FindingsThe results indicate that internal integration and training positively affect organizations’ warning and recovery capabilities, in both a direct and indirect manner. The authors also illustrate how managers can leverage their SCRM capabilities to affect operational performance.Research limitations/implicationsThese results suggest that by developing antecedent competencies like internal integration and training, firms may bolster their warning and recovery capabilities, and ultimately operational performance of the organization.Originality/valueThe findings provide hospital supply organizations and other inventory management teams with a novel approach to managing an evolving array of supply chain risks. Rather than investing in costly risk management techniques, like inventory stocks, organizations can use internal integration and training to improve their SCRM capabilities.
Culture and entrepreneurial opportunity in high- and low-entrepreneurship rural communities
Authors: Fortunato Michael William-Patrick , Alter Theodore Roberts 
Published: October 2016

PurposeThis paper aims to underscore the role of culture in situating and embedding opportunistic action differently in high- and low-entrepreneurship communities in the USA. It challenges the idea that opportunity is either exclusively discovered or created – two themes commonly found in the literature.Design/methodology/approachThe approach utilizes a multiple case study across one high- and one low-entrepreneurship community in rural areas in each of three states – Pennsylvania, Wisconsin and Maine. Community profiling, key informant interviews and survey analysis with entrepreneurs and local institutional actors are used to develop a greater understanding of how these individuals conceptualize and utilize opportunity in ways that lead to entrepreneurship development.FindingsQuantitative and qualitative findings are presented supporting the idea that in these rural areas, discovery and creation fail to capture the nuances of how entrepreneurs think about opportunistic action.Practical implicationsThis research offers insights for both researchers and practitioners about more effective ways to think about entrepreneurial opportunity and provides a glimpse as to how different community actors may hold different, but equally-valid, views on how opportunity arises – an idea with significant policy and practice implications.Originality/valueThe research contributes empirical support challenging the current discussion on entrepreneurial opportunity and advances the conversation as it pertains to rural entrepreneurship development using original research from the field.
A study on information disclosure, trust, reducing search cost, and online group-buying intention
Authors: Tseng Shu-Mei , Lee Meng-Chieh 
Published: October 2016

Purpose
More and more disputes have quickly emerged and accumulated, hence generating uncertainties and doubts among consumers regarding the online group-buying. In order to decrease such uncertainties, the purpose of this paper is to explore the relationships among information disclosure, trust, reducing search cost, and online group-buying intention, as well as proposing concrete suggestions for enhancing online group-buying intention.

Design/methodology/approach
In order to explore the relationships among information disclosure, trust, reducing search cost, and online group-buying intention, the questionnaire and statistical analytical techniques were used. Moreover, as this study was an early attempt to develop a model for information disclosure, trust, reducing search cost, and online group-buying intention, partial least square therefore was appropriately to analyze data.

Findings
The results showed that the level of information disclosure and trust on a group-buying website have positive influence on reducing search costs, while reducing search costs and trust have positive influences on online group-buying intention.

Research limitations/implications
This research applied a purposive sampling method and obtained a slightly inadequate number of respondents. Therefore, it is suggested that future research should apply a random sampling method to collect more responses and increase the generalizability of the findings.

Practical implications
By more actively disclosing information it is possible for group-buying websites to increase consumer trust and decrease search costs, thus enhancing their group-buying intentions.

Originality/value
There are few studies on the relationships among reducing search cost, trust, and group-buying intention from the perspective of information disclosure. This study thus applies a questionnaire survey method to explore the relationships among them. This study also offers concrete suggestions to enhance group-buying intentions, and provides marketing strategies that can be used by online group-buying websites to raise their sales.
Information technology portfolio management implementation: a case study
Authors: Ajjan Haya , Kumar Ram L. , Subramaniam Chandrasekar 
Published: October 2016

PurposeThe purpose of this paper is to examine the implementation of IT portfolio management (IT PoM) and develop a framework guided by adaptive structuration theory to describe the key structures, features, and appropriation steps needed to effectively manage IT investments and assets.Design/methodology/approachUsing a longitudinal case study approach, data were collected over an eight-month period from a US Fortune 500 company during its IT PoM implementation effort.FindingsThe case analysis highlights three major IT PoM features appropriated by the organization: creating the portfolio; assessing and analyzing the portfolio characteristics based on risk, benefits, alignment, criticality, and cost; and balancing decisions to start projects or terminate under-performing IT assets such as servers and applications. The spirit of IT PoM was interpreted differently by different stakeholders (data providers, business units, and IT PoM team) leading to resistance to implementation. The case data underscores the importance of establishing a governance steering committee and new internal structures to help push the balancing decisions across the organization.Research limitations/implicationsThe results are useful in developing guidelines and strategies to achieve successful implementation of IT PoM and to highlight critical factors that practitioners need to pay close attention to during an IT PoM implementation.Originality/valueThis study represents one of the first attempts to describe a detailed IT PoM implementation process and how IT PoM appropriation process can lead to improved decision making within the organization.
Enterprise systems: the upgrade process model
Authors: Feldman Gerald , Shah Hanifa , Chapman Craig , Amini Ardavan 
Published: October 2016

Purpose
Enterprise systems (ES) upgrade is a complex undertaking that recurs throughout the systems’ life span, therefore, organisations need to adopt strategies and methodologies that can minimise disruptions and risks associated with upgrades. The purpose of this paper is to explore the processes undertaken during upgrading ES, to identify the upgrade project stages.

Design/methodology/approach
This research is grounded in a qualitative survey approach, and utilises a web-based survey questionnaire and semi-structured interviews as methods for data collection. The data were gathered from 41 respondents’ and analysed using qualitatively inductive content analysis principles to derive meaning and to identify the trends about upgrade processes.

Findings
The study findings stress the importance of adopting a methodical approach to ES upgrades. Also, it suggests that due consideration should be given to the impact of new version features and functionality, the risks and the effort required for supporting upgrade projects.

Research limitations/implications
The five-stage upgrade process model can be utilised as a strategy to minimise complexity and risks associated with upgrade projects. However, this study only proposes logical generalisations; therefore, future studies could explore these stages in-depth to offer generalisable arguments applicable to ES upgrade phenomenon.

Originality/value
The study proposes a five-stage upgrade process model that offers a systematic approach to support upgrade projects. The proposed model extends previous models by proposing alternative strategies to support ES upgrade projects.
Accountants’ role in the management of succession: empirical evidence from Italy
Authors: Cesaroni Francesca Maria , Sentuti Annalisa 
Published: October 2016

PurposeThe purpose of the this paper is to understand what is the approach adopted by accountants when they provide advisory services to family businesses (FBs) involved in a succession process.Design/methodology/approachData for this study were collected through a questionnaire survey involving 175 Italian certified accountants. They answered questions about their experience, attitudes, behaviors and opinions toward FB succession.FindingsAccountants are mostly concerned with technical elements and solutions (hard issues) and are less careful about relations and communication between family members (soft issues). They also underestimate the relevance of the ability to empathize with the FB owner and other family members. Despite the literature recommendations to collaborate with other advisors from a variety of backgrounds, most of the accountants work on their own or with other experts on hard issues (notaries, lawyers and bank operators). All these aspects may cause a discrepancy between FBs’ expectations and accountant’s professional practice.Research limitations/implicationsResults are mainly descriptive and are limited to the perceptions and experiences of accountants interviewed.Practical implicationsThis study offers some guidance for the accountant’s professional practice. Even if accountant’s technical skills are undoubtedly essential when addressing the main hard issues posed by succession, soft issues often represent the real problem to be managed or the most complicated one. Accountants should help less aware entrepreneurs to acquire a better knowledge of succession and to adopt a holistic approach, integrating every dimension and perspective involved. This means that succession should be tackled through an interdisciplinary approach.Originality/valueThe research on the role of external subjects in family succession examines, above all, the perspective of the FB. This study offers an alternative approach, adopting the accountant’s perspective to analyze his/her role and experience in the management of succession.
Keeping it in the family: family, priorities and succession in Scottish landed estates
Authors: Belmonte Sofia di , Seaman Claire , Bent Richard 
Published: October 2016

Purpose
The purpose of this paper is to consider multigenerational landed estates in Scotland from a family business perspective. The strategic vision for the business is considered here in terms of the family definition of success, drawing upon aspects of cultural identity, legal and fiscal systems and stewardship theory.

Design/methodology/approach
A social-constructivist epistemology framed this study, which considered perceptions of family business strategy, culture and family defined visions of success. Semi-structured interview techniques were utilized to collect primarily qualitative date.

Findings
Results indicate that the families shared a very cohesive definition of what constituted the family business and were very aware of the importance of long-term planning in the succession process. The cultural and legal dimension of primogeniture played a defining role in the choice of successors, developed from the belief that the successor is the steward of the family property rather than the “owner” in any personal sense. Key priorities for the family included the training of the heir and the limiting of potential taxation liabilities juxtaposed with the desire to retain family discretion in decision making.

Practical implications
By extending current research to businesses that have been successfully transferred between six or more generations this study offers a unique insight into the requirements for effective succession. This research also offers an insight into the strategic management of a group of “family businesses” where the economic and legislative environment have required families to plan, where smaller family businesses are often able to defer.

Originality/value
Multigenerational estates represent some of the oldest family businesses in Scotland, offering a unique sample group of businesses which have survived through six or more generations. The clarity of strategic vision and the perceived importance of long-term planning offer an insight into the reasons for business longevity.
Innovation and family firms: ability and willingness and German SMEs
Authors: Steeger Jonas Heinrich , Hoffmann Malte 
Published: October 2016

PurposeResearch disputes whether family businesses are more or less innovative than their nonfamily counterparts. So far, no consistent results have been achieved. The recently introduced willingness and ability framework suggest that idiosyncratic behavior is only to be expected if both sufficiency conditions – willingness and ability – are fulfilled. The purpose of this paper is to test this hypothesis empirically.Design/methodology/approachA large cross-sectional sample of German small- and medium-sized enterprises is used. The sample offers – alongside numerous moderators commonly used in innovation research – several family firm definitions. Given the censored nature of the endogenous variable chosen, a Tobit model is used.FindingsDrawing upon agency theory and the ability and willingness paradox in family firm innovation, it finds family firms to be less innovative only if both willingness and ability conditions are fulfilled.Originality/valueTo the best of the knowledge, the study provides the first attempt to test the willingness and ability theorem. Therefore, the commonly used family firm-specific measures (self-assessment-, ownership-, and management criterion) are operationalized to better understand what drives innovativeness in family firms. The findings thus add to the ongoing discussion on what really drives family impact on firm-level decisions.
The major issues that need to be addressed by effective corporate governance in the 21st century
Authors: Al-Tawil Tareq Na’el 
Published: October 2016

Purpose
This paper aims to underline and evaluate what corporations are as artificial entities, the concept of corporate governance (CG) in the twentieth century and whether a corporation owes allegiance to its key stakeholders in the twenty-first century.

Design/methodology/approach
Because it requires development in the twenty-first century, a clarification of the key areas of reform in “global corporate governance” is overdue. These include an analysis of the stakeholder role; the logic and effect of the codes of corporate practise such as in the Cadbury Code and Combined Codes. The “value chain theory” in CG and how it should be placed not only on financial value but also on natural, human and cultural values will looked at. This paper also provides a brief insight into major multi-national corporate collapse. The Enron case, for example, highlights how such mishaps can be avoided to rekindle trust and transparency, as well as disclosure to authorities, shareholders and the public.

Findings
This paper looks at how public interest and consumer interest play a role in corporate existence by analysing an inevitable change in the twenty-first century from absolute corporate control to public/consumer control and have an influence in areas like environmental, ethical and employee protection and recognition. The emotional side of a corporation is brought to life to win the hearts of consumers and the public. How this fares in the light of profits and long-term Environmental Management Scheme investment will be evaluated.

Originality/value
This paper ends with a general conclusion, summarising the necessary changes to governance and the author’s opinion on the realities of change: will it work, will it improve the living standards or will it just increase the gap between well-organised and ill-fated economies?
Department store innovation: David Jones Ltd., Australia, 1876-1915
Authors: Miller Dale , Merrilees Bill 
Published: October 2016

Purpose
The purpose of this paper is to investigate the historical contributions of complex innovations (both creative and tactical components) in a formative period in a major Australian department store, David Jones Ltd.

Design/methodology/approach
The study uses a context-specific lens to examine complex retail innovation. The study adopts a longitudinal design with the focus on a single firm, which met the inclusion criteria. Data collection was predominately from company archival materials and publicly available documents, including newspapers.

Findings
An in-depth analysis of two complex innovations demonstrates the retailer’s successful management of both marketing exploration (innovation) and marketing exploitation of that innovation. Effective marketing requires operational, tactical marketing exploitation to dovetail marketing exploration.

Research limitations/implications
The study is limited to one successful department store. Notwithstanding, there are expectations that the lessons extend to many other retailing organizations.

Practical implications
The practical relevance is clear, with the emphasis on retail innovation (and especially complex innovation) as a basis for both surviving and thriving in an ever-changing marketing environment.

Originality/value
The use of a complex innovation approach is a novel way of examining marketing history. The study concludes that both marketing exploration and marketing exploitation are essential for retail longevity.
The ironic marketing of heritage and nostalgia: the branding of Bushells tea, 1983-c.1990
Authors: Khamis Susie 
Published: October 2016

Purpose
This study aims to examine and contextualize the growing salience of nostalgic motifs in the promotion of Bushells Tea from the early 1980s to the early 1990s. It aims to analyze the ironic foregrounding of a rural aesthetic as a strategic evasion of growing concerns in popular media about the globalization of the Australian economy and the concomitant “takeover” of iconic Australian brands, including Bushells, by multinational corporations.

Design/methodology/approach
This article draws on three main materials: a collection of Bushells advertisements (from newspapers, magazines and television), promotional materials, rare press clippings and company memos/briefs, which were loaned to the author for the purposes of this research by Unilever Australasia (Sydney, Australia); contemporary press reports that document popular reactions to the rapid globalization of the Australian economy in the early 1990s; and biographies of key personnel and organizations.

Findings
Despite its gradual takeover by a multinational corporation, the Bushells brand was marketed in ways that evoked an “authentic” and nostalgic nationalism through imagery that drew on the nation’s rural past, reproduced a rustic aesthetic and sentimentalized a pre-globalized era.

Originality/value
This article constitutes original interdisciplinary analysis of how one of Australia’s most iconic and historically dominant brands (Bushells Tea) was marketed during one of the most tumultuous periods in its history. Through examination of rare archival material and contemporary press reports, the analysis makes a valuable contribution to the understanding of brand marketing history in Australia.
Marketing to the Big Middle: establishing Australian discount department stores
Authors: Bailey Matthew 
Published: October 2016

Purpose
This study focuses on the marketing strategies of the two most successful discount department store chains in Australia between 1969 and the late 1980s when consumer acceptance of both brand and format were being determined. It examines how they approached marketing a new-format national retail chain to the Big Middle of the market and the ways in which brands were differentiated.

Design/methodology/approach
Archival sources and oral histories provide evidence about the marketing strategies of each firm. These are integrated with press coverage, advertising and promotional activity to analyze marketing programs. Consumer research from the time offers insights into the effectiveness of campaigns.

Findings
The Coles and Myer retailing firms pursued similar marketing strategies to encourage adoption of their Kmart and Target discount department store chains, educating consumers about the links between their operational efficiencies and lower prices. Both firms not only formulated national standardized marketing strategies but also differentiated their positioning to maximize their appeal to consumers.

Originality/value
This article expands understandings of the ways in which new national retail chains are developed and marketed. It explores the intersection between public relations material and media coverage and the ways in which existing brands can be leveraged to legitimize new formats and encourage adoption. More broadly, it contributes to a literature on the “Big Middle”, a space occupied by dominant, volume-oriented retailers. In doing so, it demonstrates that foreign adopters can draw on Big Middle retail formats to quickly gain access to large population segments in their home markets.
Opening for business
Authors: Crawford Robert 
Published: October 2016

PurposeThis paper aims to provide an insight into the emergence of the global advertising industry by undertaking a comparison of the respective entries of the advertising agencies J. Walter Thompson and McCann Erickson into the Australian market in the 1930s and 1960s.Design/methodology/approachThis study undertakes a comparison of the strategies and initiatives implemented by J. Walter Thompson and McCann Erickson as documented in the agencies’ respective archival collections as well as industry press reports.FindingsThe similarities between J. Walter Thompson and McCann Erickson reveal that globalisation of the advertising industry was both driven and restricted in even parts by profitability and pragmatism.Originality/valueThe experiences of the J. Walter Thompson and McCann Erickson agencies in establishing their Australian operations offer a unique, long-term view of the emergence and development of a global advertising industry.