bluuebunny/crossref_metadata_2025_split huggingface dataset:
Assessment of Customer Satisfaction as an Element Deciding About Enterprise's Competitiveness
Authors: Ingaldi Manuela , Kotus Martin 
Published: October 2018

Abstract
Enterprises which want to ensure a secure and stable market position must constantly look for ways to convince customers (current and potential) that their goods and services are competitive and represent a sufficiently high level of quality, consistent with the their needs. Service enterprises use specific methods and tools to analyze the quality of their services and to be sure that these services are competitive on the market. One of the important elements of such an analysis is the assessment of customer satisfaction. This research should be treated as a key stage in the customer satisfaction management system. Without knowing the customers' expectations, the enterprise is unable to determine what to improve and correct. In this case, the Customer Satisfaction Index (CSI), which not only indicates what to improve, but also shows the level of customer satisfaction, should be used. The purpose of the paper is to assess customer satisfaction in a service point of a known producer of men's clothes. The CSI index and a specially developed survey were used for the research. The questionnaire was filled in by the customers of the research service point after the service delivery. According to the obtained results, individual determinants should be maintained and monitored by the enterprise. The research also identified areas for improvement, i.e. product quality, design and ways of payment. However, the overall CSI score is good, which means that despite few problems with customers' satisfaction, they are satisfied with the research service point.
Cloud Manufacturing Platform and Architecture Design
Authors: Siderska Julia , Mubarok Khambi 
Published: October 2018

Abstract
Cloud Manufacturing (CMfg) is an emerging networked manufacturing paradigm and service-oriented manufacturing model, in which distributed manufacturing resources are made available by providers according to consumers’ requirements as on-demand manufacturing services via networks (manufacturing clouds) and cloud manufacturing service platforms. Considering the concept of cloud manufacturing and its operation principle, the paper designs and introduces new proposal of cloud manufacturing service platform architecture, including the following six layers: physical resources layer, soft resources layer, virtual resources layer, services layer, application layer and service-oriented interface layer. After surveying majority of papers introducing architectures of CMfg service platforms, the paper recommends to map both hard as well as soft resources into cloud services from resource layers to virtual resource layer which highlights the core idea of the concept. The paper discusses also the fundamentals of the CMfg paradigm, introduces three groups of actors that participate in a cloud manufacturing system, as well as indicates briefly a typical hierarchy architecture of cloud manufacturing system.
Evaluation of the Diversity of Training Quality Conducted as Part of General Training and on-the-Job Training – Case Study
Authors: Korban Zygmunt , Kołodziejczyk Paweł , Rabasová Marcela 
Published: October 2018

Abstract
The level of occupational health and safety is one of the determinants of the company's efficiency. The article assessed the quality of general initial training (general training) and initial training at the workplace (on-the-job training) carried out in selected business entities related to the hard coal mining industry. Problem included in the above trainings were interpreted as a criterion function within a multi-criteria analysis based on the Analytic Hierarchy Process (AHP) method. Application of the AHP method allowed to perform a diagnostic (comparative) assessment of objects (business entities), both objects and accepted assessment criteria were compared in pairs with each other (the evaluator's preferences (subjectivity of assessments) are treated in the Analytic Hierarchy Process as a natural phenomenon).
Ergonomic and Workflow Study of Sausage Production Process in the Context of Manual Transport Tasks
Authors: Kabiesz Patrycja , Bartnicka Joanna 
Published: October 2018

Abstract
The aim of the article is to analyze the activities performed manually in a meat processing enterprise in the context of shaping ergonomic working conditions. Based on observational methods, including metric measurements of workstations and an in-depth interview with employees of the enterprise, the activities realized in the production process of the selected sausage product were recognized, with particular emphasis on manual work. On the basis of ergonomic analyzes carried out with the use of 3D SSPP software, groups of activities were identified that carry an increased risk of static load and the occurrence of ailments in the musculoskeletal system. The results of analyzes form the basis for the development of a workflow improvement process resulting from the improvement of manual work conditions.
Improvement of the Ergonomic Quality of the Work Process
Authors: Lis Teresa , Nowacki Krzysztof , Łakomy Karolina 
Published: October 2018

Abstract
The improvement of production processes is currently one of the key elements of the company's competitiveness. In the pursuit of profit, the rationality of streamlined processes is not always taken into account, i.e. that both process needs and these of employees should be considered. Caring of the comfort of work, of adjusting the workplace to the employee is the main goal of ergonomic activity. On the level of implementation of ergonomic demands depends not only the quality and modernity of the products, but also the ergonomics of the workstation and the production process, forming the basis for better quality and more efficient work. The Improvement of the quality of the ergonomic workplace is possible on the basis of a properly conducted assessment, using a variety of tools. This article presents the evaluation and ergonomic analysis of the work process at four production workplaces, and then indicates the directions of changes. The analysis included elements of physical effort: energy expenditure, static load and traffic monotype. Traditional tools were used, such as OWAS, REBA, and also the use of quality assessment tools (Ishikawa diagram, Pareto-Lorenzo diagram) was proposed in order to suggest solutions to improve the ergonomic quality of the workstations under analysis.
Fault Tree Analysis as a Tool to Increase the Level of Security in an Enterprise
Authors: Ignac-Nowicka Jolanta , Krenický Tibor 
Published: October 2018

Abstract
Technological progress, as well as the development of the sciences on occupational health and safety, increased safety and improved working conditions in enterprises of even the most onerous industries. To maintain the required level of safety, preventive actions are taken to identify all hazards in the workplace. In practice, many methods are used to identify hazards depending on the type of technological processes and the types of workstations analyzed. The article presents the advantages of the fault tree analysis method as a tool to support the process safety management in the enterprise. The article presents features of the fault tree analysis method as a tool for better security management in an enterprise. Cause and effect relationships between events in the fault tree schema on selected examples were examined. Indirect and direct causes of accidents and failures in the enterprise have been identified, including human errors (human factor). The use of the fault tree analysis method to support accident and failure risk assessment in an industrial plant was also analyzed.
Ergonomic Diagnosis of Concrete Mixer Workplace. Case Study
Authors: Żabińska Iwona , Kuboszek Artur 
Published: October 2018

Abstract
The article shows the results of ergonomics diagnosis at the concrete mixer workplace. Above mentioned results constitute only a part of a widespread project which aims at integrated ergonomic diagnosis of workplace environment considering improving both technical conditioning and psycho-social conditioning. Foregoing researches were conducted in several companies in Silesian Voivodeship with regard to different work positions. The ergonomic diagnosis was done with the usage of tools as: Ergonomic Control Test CET II and Dortumd’s list. The remarks allowed to evaluate worker’s awareness of ergonomics, and to identify problems in this field.
Application of Model-Based Tests for Analysing the Consequences of Mine Fires
Authors: Tutak Magdalena 
Published: October 2018

Abstract
One of the most common and most dangerous hazards in underground coal mines is fire hazard. Mine fires can be exogenous or endogenous in nature. In the case of the former, a particular hazard is posed by methane fires that occur in dog headings and longwalls. Endogenous and exogenous fires are large hazard for working crew in mining headings and cause economics losses for mining plants. Mine fires result in emission of harmful chemical products and have a crucial impact on the physical parameters of the airflow. The subject of the article concerns the analysis of the consequences of methane fires in dog headings. These consequences were identified by means of model-based tests. For this purpose, a model was developed and boundary conditions were adopted to reflect the actual layout of the headings and the condition of the atmosphere in the area under analysis. The objective of the test was to determine the effects of methane fires on the chemical composition of the atmosphere and the physical parameters of the gas mixture generated in the process. The results obtained clearly indicate that fires have a significant impact on the above-mentioned values. The paper presents the distributions for the physical parameters of the resulting gas mixture and the concentration of fire gases. Moreover, it shows the distributions of temperature and oxygen concentration levels in the headings under analysis. The methodology developed for the application of model-based tests to analyse fire events in mine headings represents a new approach to the problem of investigating the consequences of such fires. It is also suitable for variant analyses of the processes related to the ventilation of underground mine workings as well as for analyses of emergency states. Model-based tests should support the assessment of the methane hazard levels and, subsequently, lead to an improvement of work safety in mines.
IT Systems Supporting Waste Management in Municipalities – Research Results
Authors: Stępień Monika , Białecka Barbara , Stalmachova Barbara 
Published: October 2018

Abstract
When a new EU directive on municipal waste management was implemented in Poland over 5 years ago, there were practically no IT systems on the market allowing for comprehensive support of this process. Significant changes revealed a number of problems that the municipalities had to face and are facing today, trying to create an integrated system of waste management. IT systems used by municipal units before the amendment of the act have been proved insufficient to be able to efficiently manage the collection of waste from residents. The new regulations significantly influenced, among others, the process of information flow between entities in the waste management system. New participants in the municipal waste management process have been introduced, which from that moment has had to be dealt with by municipal units - the entire organization of the waste collection process and information activities in this area fell on the municipalities. This article presents the results of research on IT systems used in municipalities and its needs in this area. These surveys were carried out using a questionnaire sent to municipalities in the Silesian Voivodeship. Its aim was to identify the features and functions that should be met by the IT system, allowing for comprehensive management of the new municipal waste management system.
Personal Care Robots for Senior Adults – Analysis and Assessment of the Current State of Selected Gerontechnology
Authors: Halicka Katarzyna 
Published: October 2018

Abstract
As part of this article, research work aimed at acquiring new knowledge regarding the analysis and assessment of arbitrarily selected gerontechnology: personal care robots for older adults. The results planned to be achieved under the article have not been reflected in previous scientific studies. Until now, no research has been carried out to assess this technology regarding heterogeneous criteria. The existing research results only concern the study of the acceptability of the technologies used by older people to improve their quality of life. The opinions of prospective potential users were not considered as well as their age and place of posting or education. Neither were marketing, social and ethical aspects, competitiveness or innovation. The author will use the proprietary methodology of prospective technology analysis (PAT) to analyse and evaluate the technology. This methodology allows assessing the current state of technology. It enables providing knowledge on characteristic features of the technology, current and potential applications of a given technology and necessary for the development of analysed resource technologies, as well as the impact of technology on the environment and the environment on technology.
The resilience of shopping centres: An analysis of retail resilience strategies in Lisbon, Portugal
Authors: Guimarães Pedro Porfírio Coutinho 
Published: October 2018

Abstract
Retail is a dynamic sector and for several decades shopping centres have been the most successful format. Although such shopping centres have been held responsible for the decline of other retail concepts, they are not without problems and some retail precincts are losing their viability, becoming dead malls. Some other shopping centres however are quite resilient. In this study we analyse the different retail resilience strategies used by older shopping centres to overcome their declining trend. For empirical evidence we adopt a case study methodology and fieldwork to investigate the evolution of all old shopping centres in Lisbon, confirming that a general trend of decline is affecting a large majority of those retail precincts. Refining our analysis, we interviewed managers from three shopping centres that remain viable. We conclude that a wide range of strategies can be implemented, all of which enhance the relevance of the shopping centre management structures.
Retail Sprawl in Post-Soviet Urban Residential Communities: Case Studies of Saint-Petersburg and Vilnius
Authors: Axenov Konstantin , Krupickaitė Dovilė , Morachevskaya Kira , Zinovyev Andrey 
Published: October 2018

Abstract
Since the beginning of the 1990s, Soviet urban residential communities have experienced rapid inflows of new urban functions. In this research project, two post-Soviet urban areas - Vilnius and St. Petersburg - are examined to indicate contrasting development paths over the last 30 years. The term “retail sprawl” describes correctly one of the important processes which have reshaped the former socialist microdistricts. We used data from the years 1987-1989, the last years of the socialist economy, and 2016 for 36 comparable research areas. By 2016 the structure of these formerly monofunctional areas made them functionally very similar to that of the urban core, including them in the intra-urban circulation of goods and capital, redirecting flows and making the city centre’s service burden much lighter. The results of the study provide a controversial contribution to the virtual discussion on universalism vs. uniqueness in post-socialist urban development. On the one hand, irrespective of contrasting “path-dependent” impacts, the structural results of retail development turned out to be generally identical in the studied cities at present, as well as in a prototypical North-American city 25 years ago. On the other hand, we found very pronounced differences compared to international patterns in morphological outcomes.
“We show that we are men”: the Dominant Masculinity Profile of the Portoan Ultra-groups
Authors: Seabra Daniel 
Published: October 2018

Abstract
The ultra-groups that support football clubs have been present in Portugal since the 1970s. Despite this support, performed with many chants and choreographies, the ultra-groups are reported mostly due to violent situations caused by their members. Based on an investigation of four ultra-groups that support football clubs in Oporto that was performed through lengthy observation, interviews, and surveys, this text highlights the characteristics of the dominant masculine profile present in these ultra-groups. The dimensions that allowed for the outline of this profile arise from theoretical perspectives reflecting gender and masculinity as an explanatory dimension of the aggressive behavior of hooligans and ultra-group members. These were briefly dealt in this text. They are composed of key features resulting from research about gender and masculinity in the Portoan ultra-groups, enabling their outlines. The physical and verbal violence, leadership profile, body display, homophobic discourse, and gendered exclusion expressed in the words, chants, and iconography of the ultra-groups allow for the definition of the key characteristics of the aggressive dominant masculine profile present in these Portoan ultra-groups.
Segmentation by Motivational Factors of Fantasy Football Consumers and Differences Among Segments
Authors: Oğuzhan Demirhan , Ersin Eskiler , Remzi Altunışık 
Published: October 2018

Abstract
Market segmentation and consumer motivation are among the most important concepts utilized in the prediction and explanation of consumer behavior. Although fantasy sports consumption has shown a remarkable growth in recent years, there has been limited research on the characteristics of participants of this activity, motivational factors influencing participation, and the effects of these factors on consumer behavior and preferences. For this purpose, we aimed to reveal the motives of fantasy football consumers, to comprise motivational market segments, and to show the potential differences between the segments in terms of experience. In the present study, we used non-hierarchical clustering (K-mean analysis) and hierarchical clustering (Ward cluster algorithm) analyses to determine the number of segments. In addition, we analyzed the potential differences between segments using ANOVA and chi-square analyses. As a result, we found that fantasy football consumers were classified into three different segments (loyal gamblers, hedonists, and casual players) with a motivational basis for the different behavioral responses. According to difference analysis, the consumers who are in different segments were found to be statistically different in terms of consumption behavior and experiential characteristics. The theoretical and practical effects of the study results were evaluated for academicians and practitioners.
Vascular Complication in Aesthetic Medicine Treated with Hyperbaric Oxygenation
Authors: Olszański Romuald , Dąbrowiecki Zbigniew , Marusza Wojciech , Netsvyetayeva Irina , Niewiedział Dorota , Siermontowski Piotr , Zieliński Ewa 
Published: October 2018

Abstract
The most hazardous adverse reactions following hyaluronic acid injections in aesthetic medicine involve vascular complications, known as the Nicolau Syndrome. This article presents a vascular complication in the area of the upper part of the nasolabial fold following subcutaneous administration of 0.5 ml of hyaluronic acid. At the time of the injection, paling occurred, which was followed by livedo racemosa appearing an hour later. Upon the lapse of a week, an ulceration appeared. It was not until the tenth day after the hyaluronic acid injection that hyaluronidase was administered. After 15 hyperbaric oxygen exposures, the ulcer was completely healed
Studies on the Effects of Hyperbaric Oxygenation on the Opsonic Index and Haematological Blood Image in Rabbits
Authors: Doboszyński Tadeusz , Ulewicz Kazimierz , Łokucijewski Bogdan , Michniewski Przemysław 
Published: October 2018

Abstract
Hyperbaric oxygen toxicity studies were conducted on rabbits using the opsonic index determination.The study was conducted on 15 animals that had opsonin index examined prior to hyperbaric oxygen exposure. They were then subjected to an hourly exposure to hyperbaric oxygen with overpressure values of 1.8, 2.4 and 3.1 atm in groups of 5 animals. After the exposure, the opsonium index was re-examined upon the lapse of 1, 2 and 10 days. Parallelly, the morphological image of the blood was examined.There was a statistically significant increase in the index in the first two days after exposure, independent of the value of oxygen overpressure. On the 10th day, the index value approached the initial one.
Vaccine attitudes and education of parents
Authors: Dońka Katarzyna , Suwała Marlena , Zarzycka Danuta , Sobolewska-Samorek Agnieszka , Paździor Violetta 
Published: October 2018

Abstract

Introduction. Currently in Poland there is significant differentiation of parents’ attitudes towards vaccinating children. As a consequence, the number of unvaccinated children grows steadily by about 40 percent each year.

Aim. Getting to know parents’ attitudes and their causes in relation to immunization based on the analysis of publications on this topic.

Material and methods. Selection of publications for analysis was based on criteria of systematic review covering the last 10 years, cataloged in the following databases: Polish Medical Library, Google Scholar and Pubmed. The base searches were carried out according to the key words: protective vaccinations, parents’ attitudes, implementation of the vaccination calendar, immunization, vaccination, parental refusal of vaccines. As many as 32 publications were used in the study.

Results. Vaccine knowledge of parents determines their attitude towards vaccination, which influences the implementation of primary and extended vaccinations in children. Implementation of the Protective Vaccination Program remains high in Poland, but the number of parents who refuse to vaccinate their children is systematically growing. Among the many reasons for the refusal of vaccination in children, the most often in literature there were those indicated by barriers of a religious, personal and philosophical nature, security and knowledge on this subject.

Conclusions. Low level of parents’ knowledge, both general and specific, about vaccinations is the most common barrier in the implementation of mandatory vaccinations.
Fair Value in the Valuation of Damage to Property Caused by Indirect Nuisance Created by Companies
Authors: Konowalczuk Jan 
Published: October 2018

Abstract
The article presents the theoretical concept and economic justification for using fair value as a basis for determining the value of damage caused by indirect nuisance created by companies and as a basis for appraising real estate for that purpose. The conditions and possibilities of applying fair value in Poland are assessed against the background of selected economic concepts of market fairness and market efficiency. The author focuses his considerations on the purposes of valuating the property of households in a conflict situation involving setting the amounts of compensation for external impacts of companies’ activities. The theoretical considerations are put in practical context by the assessment of the possibility to use fair value in Poland for appraising property located in the limited use areas of airports (LUA of airports) when estimating damage resulting from the loss of value due to the legalization of noise nuisance.