bluuebunny/crossref_metadata_2025_split huggingface dataset:
The impact of workplace bullying on hotel employees’ well-being
Authors: Hsu Fu-Sung , Liu Yuan-an , Tsaur Sheng-Hshiung 
Published: February 2019

PurposeThe purpose of this study was to investigate the moderating effects of organizational justice and workplace friendship on the relationship between workplace bullying and hotel employees’ well-being.Design/methodology/approachThe research sample included 310 entry-level employees of international tourism hotels in Taiwan. This study adopted hierarchical regression for data analysis.FindingsThe study found that workplace bullying negatively impacted on hotel employees’ well-being. Organizational justice and workplace friendship had significantly positive effects on hotel employees’ well-being. Compared with workplace friendship, organizational justice had a significant moderating effect on the relationship between workplace bullying and hotel employees’ well-being.Originality/valueIn the research fields of hospitality, past studies failed to use organizational justice and workplace friendship to moderate the relationship between workplace bullying and hotel employees’ well-being. This study confirmed that organizational justice could effectively buffer the negative effect of workplace bullying on hotel employees’ well-being.
Faking it or feeling it
Authors: Lee Lindsey , Madera Juan M. 
Published: February 2019

PurposeThe purpose of this paper is to examine how emotional labor strategies (deep and surface acting) impact engagement through stress via two different emotional displays (suppressing negative emotions and expressing positive emotions) in coworker-to-coworker relationships.Design/methodology/approachThis study used psychological and temporal separation techniques to survey hotel managers (Study 1) and hospitality students with frontline service jobs (Study 2).FindingsAcross both samples, the results showed that surface acting was related to suppressing negative emotions, which was positively related to stress, deep acting was related to expressing positive emotions, which was negatively related to stress, and stress was negatively related to engagement, suggesting that emotional labor affects engagement through either deep acting or surface acting and their related emotional displays.Practical implicationsThe results show that hospitality employees either genuinely express positive emotions as a strategy to deep act or suppress negative emotions as a strategy to surface act with coworkers. Both emotional displays were related to engagement, suggesting that employers should alter expectations for emotional displays among coworkers and train employees how to manage their emotions to have a positive impact on engagement.Originality/valueThe unique contribution of the current paper is showing how emotional labor is related to engagement in the context of coworker-to-coworker emotional labor, which is rarely found in customer-based emotional labor. The results also provide a better understanding of how surface and deep acting are used in a hospitality context, because the measures of surface and deep acting usually focus on broad emotions rather than discrete emotions.
Hotels’ online reputation management: benefits perceived by managers
Authors: Perez-Aranda Javier , Vallespín María , Molinillo Sebastian 
Published: February 2019

PurposeThis study aims to develop a measurement model to help hotels manage their reputation within the context of online reviews and ratings platforms and evaluate the impact of this reputation management on the benefits derived by the hotels, as perceived by their managers.Design/methodology/approachPartial least squares was used to assess the model and make a causal predictive analysis, using data from a survey of a random sample of 335 Spanish hotel managers and personnel involved in reputation management.FindingsThis study shows the operationalization of hotel reputation management as a superordinate second-order construct affecting six individual first-order dimensions, strongly impacting on three key benefits as perceived by hotel managers (i.e. financial benefits, customer relationship benefits and customer-based brand benefits), within the context of online review platforms.Practical implicationsBased on the results of this study, hotel managers can improve the effectiveness of their management of ratings and reviews. They can also learn which aspects they should focus on when managing ratings and reviews.Originality/valueBased on the opinions of hotel managers, a causal model for managing online reviews was developed and validated. This study shows how reputation management affects the benefits derived by hotels as perceived by their managers.
Political connections and strategic choices of emerging market firms
Authors: Klarin Anton , Ray Pradeep Kanta 
Published: February 2019

PurposeThe purpose of this paper is to investigate the importance of political connections in the emerging market context.Design/methodology/approachA case study analysis of three Russian pharmaceutical firms is conducted to uncover how they performed through the Russian transition – the institutional upheaval of the 1990s – and the ongoing state-led industrialization.FindingsIn the early years of transition, firms heavily rely on political networking to gain legitimacy and fill institutional voids. As institutions strengthen, the need for political networking is being substituted by arm’s length networking. Strengthening of institutions also results in a more stable business environment, evolving firms’ strategies from short-term core competency concentration to long-term innovative visions.Research limitations/implicationsFirms operating in the Russian, Commonwealth of Independent States and some other Eastern European state domains must be wary of complex ties that are prevalent in these countries and often can assist or hinder firm performance. Although formal institutions strengthen arm’s length networks, a close cooperation between strategic firms and the state remains.Originality/valueThe paper proposes two phases of the Russian transition and provides a taxonomy of strategic choices of Russian firms during the transition. Further, the paper describes the key institutional developments in the two phases of the Russian transition. Finally, a framework of political connections and their role in business operations in the two phases of the transition is provided.
Global value chains in the MedTech industry
Authors: Vlckova Jana , Thakur-Weigold Bublu Sarbani 
Published: February 2019

Purpose
Medical technology (MedTech) is a growth industry, which like other manufacturing sectors has undergone fragmentation of production and emergence of Global Value Chains (GVCs). The purpose of this paper is to compare how two open European economies position themselves competitively within MedTech GVCs: highly developed Switzerland and the emerging Czech Republic.

Design/methodology/approach
The research applies a mixed methodology to analyze the performance of each location in the MedTech GVCs. It draws on macroeconomic, industry, trade and a proprietary sample of firm data, combined with onsite interviews.

Findings
The economic outcomes and GVC positions differ in both cases, whereas Switzerland focuses on high value-added activities such as R&D and after-sales service. Specialized manufacturing is also located here in spite of high costs. By contrast, the Czech Republic focuses mostly on low value-added activities, like manufacturing disposables, although some domestic innovative companies are notable. The authors generalize four types of firms in the industry, comparing their presence in both locations.

Practical implications
The competitive positions and challenges faced by each location when engaging in MedTech GVCs are summarized and related to economic outcomes. In the Czech Republic, the barriers to upgrading include its business environment, and weak links between education institutions and industry. Switzerland’s high cost structure is offset by adding high value in core competencies. Both countries should protect the inherent advantage their locations offer within responsive European supply chains.

Originality/value
GVC research in the MedTech sector has been limited. There is no comparison of two European countries, and their position in MedTech GVCs, nor of how firms, participate successfully in them.
Why do organizations discontinue Lean Six Sigma initiatives?
Authors: Sony Michael , Naik Subhash , Therisa K.K. 
Published: February 2019

PurposeLean Six Sigma (LSS) has been one of the most widely used quality improvement initiatives over the last decade. However, the success rate of LSS is dismally poor, and most organizations discontinue LSS initiatives prematurely. The purpose of this paper is to answer the question why do organizations discontinue LSS initiatives?Design/methodology/approachTo understand the discontinuance mechanism of LSS initiatives, the authors selected two companies. One from the manufacturing and one from service sector in India. The companies were selected as they had initially implemented LSS, and later within six years had discontinued the initiatives. Four projects from each company were studied using case study methodology.FindingsThis study finds 11 factors due to which the organizations discontinue LSS initiatives. The factors are poor success rate, unrealistic expectations from LSS, unsustainable results, misuse of statistics, large tool set, unsupportive and uncommitted top management, lack of training and development, lack of synergy of LSS and business strategy, lack of link between LSS and customer needs, wrong projects selection and premature discontinuation of LSS experts. The study further discusses the discontinuance mechanisms of LSS using propositions.Practical implicationsLSS is one of the most widely used initiatives in the organizations. Such initiatives involve costs. Earlier studies have reported that many organizations discontinue the LSS initiatives resulting in a loss or not meeting the intended goals. This paper will help the practitioners as well as organizations to understand why organizations discontinue LSS and take prompt actions for its success.Originality/valueEarlier studies on LSS address the critical success factors, and this paper addresses those about failures by studying organizations that have discontinued LSS. The present study finds 11 factors that are responsible for discontinuing LSS in organizations. In addition, propositions are developed for future research and empirical testing. This study also offers further insights into the discontinuance mechanisms involved in LSS.
A hybrid EWMA chart using coefficient of variation
Authors: Aslam Muhammad , Gadde Srinivasa Rao , Aldosari Mansour Sattam , Jun Chi-Hyuck 
Published: February 2019

Purpose
The purpose of this paper is to develop a new control chart using two EWMA statistics called the hybrid exponentially weighted moving average (HEWMA) chart to improve the sensitivity of EWMA chart proposed by Zhang et al. (2014). When mean and variance of process are not constants, the use of control chart using coefficient of variation (CV) is a successful approach.

Design/methodology/approach
The control chart using EWMA statistics has ability to detect moderate and small shifts in the process. The authors present the designing of the proposed HEWMA statistics control chart called the HEWMACV chart based on two hybrid EWMA (HEWMA) statistics. The proposed control chart utilizes the current information and previous information to make decision about the state of control chart.

Findings
In this paper, the authors will present the designing of HEWMA statistics control chart called the HEWMACV chart. The efficiency of the proposed control chart is shown using the simulated data and real data from the industry. The application of proposed chart on the real data shows that the proposed chart has ability to detect shift in the process and it is superior than existing chart in terms of average run length (ARL).

Research limitations/implications
The design and implementation of the proposed control chart on a real data shows that it can be applied in several industries, such as chemical industry, biological assays, etc.

Practical implications
The practical application of HEWMA chart using coefficient variation is gaining extensive adequacy. The design and implementation of the HEWMA chart offers a new approach in the detection of small process mean shift.

Originality/value
In practice, when mean and variance of process are not constants, the use of control chart using CV is a successful approach. In this paper, the authors designed a new control chart using two EWMA statistics called the HEWMA chart to improve the sensitivity of EWMA chart. The comparison shows that the proposed chart is superior than the existing chart in terms of ARL.
Browsing behaviour as a mediator: the impact of multi-sensory cues on purchasing
Authors: Helmefalk Miralem 
Published: February 2019

PurposeThis paper aims to examine how multi-sensory cues, when store-congruent, influence consumer browsing behaviour and its subsequent effect on purchasing.Design/methodology/approachTwo studies were used with a field experimental design in a furnishing retail store to examine browsing behaviour and purchasing in a visual, auditory, olfactory and a multi-sensory treatment group. Data were gathered over 12 weeks. This study was a set of studies comprising my dissertation thesis (Helmefalk, 2017).FindingsFindings show that multi-sensory cues in a retail atmosphere are evidently influencing purchasing via browsing behaviour as a mediator.Originality/valueThe findings evidence browsing behaviour as a mediator and predictor for purchasing, which emphasizes its conceptual and empirical contribution in terms of modifying retail atmospheres. The work contributes to the field of retailing, sensory marketing and consumer behaviour, a novel view on the linkages between multi-sensory cues, browsing behaviour and purchasing.
Questionable research practices when using confirmatory factor analysis
Authors: Crede Marcus , Harms Peter 
Published: February 2019

Purpose
The purpose of this paper is to describe common questionable research practices (QRPs) engaged in by management researchers who use confirmatory factor analysis (CFA) as part of their analysis.

Design/methodology/approach
The authors describe seven questionable analytic practices and then review one year of journal articles published in three top-tier management journals to estimate the base rate of these practices.

Findings
The authors find that CFA analyses are characterized by a high base rate of QRPs with one practice occurring for over 90 percent of all assessed articles.

Research limitations/implications
The findings of this paper call into question the validity and trustworthiness of results reported in much of the management literature.

Practical implications
The authors provide tentative guidelines of how editors and reviewers might reduce the degree to which the management literature is characterized by these QRPs.

Originality/value
This is the first paper to estimate the base rate of six QRPs relating to the widely used analytic tool referred to as CFA in the management literature.
Looking for learning in teacher learning networks in Kenya
Authors: Anderson Stephen , Manion Caroline , Drinkwater Mary , Chande Rupen , Galt Wesley 
Published: February 2019

PurposeThe purpose of this paper is to review the findings from a study of teacher professional learning networks in Kenya. Specific areas of focus included network participation, network activities, network leadership, and professional impact on network members and their schools.Design/methodology/approachThe research was grounded in the literature on education networks and teacher learning. The research employed a qualitative design and was implemented from September 2015–March 2017, including three two-week field trips to Kenya. Data included network records, 83 personal interviews, 4 focus group interviews, 19 observations of network meetings, and classroom observation of network and non-network teachers in 12 schools.FindingsNetwork participation had positive effects on teachers’ sense of professionalism and commitment to teaching and on their attitudes toward ongoing professional learning and improvement in student learning. Teachers also highlighted network benefits for learning to use new teaching strategies and materials, responding to student misbehavior and misunderstanding, and lesson preparation.Research limitations/implicationsResearch constraints did not permit longitudinal investigation of network activities and outcomes.Practical implicationsThe paper identifies challenges and potential focuses for strengthening the learning potential of network activities, network leadership, and the links between network activity and school improvement.Originality/valuePrior research has investigated education networks mostly in North American and similar high income settings. This paper highlights the benefits and challenges for networks as a strategy for continuous teacher development in a low income low resource capacity context.
Consent searches: understanding the role of race and what occurs during the traffic stop
Authors: Vito Anthony G. , Grossi Elizabeth L. , Woodward Griffin Vanessa , Higgins George E. 
Published: February 2019

Purpose
The purpose of this paper is to apply focal concerns theory as a theoretical explanation for police officer decision making during a traffic stop that results in a consent search. The study uses coefficients testing to better examine the issue of racial profiling through the use of a race-specific model.

Design/methodology/approach
The data for this study come from traffic stops conducted by the Louisville Police Department between January 1 and December 31, 2002.

Findings
The results show that the three components of focal concerns theory can explain police officer decision making for consent searches. Yet, the components of focal concerns theory play a greater role in stops of Caucasian male drivers.

Research limitations/implications
The data for this study are cross-sectional and self-reported from police officers.

Practical implications
This paper shows the utility of applying focal concerns theory as a theoretical explanation for police officer decision making on consent searches and how the effects of focal concerns vary depending on driver race.

Social implications
The findings based on focal concerns theory can provide an opportunity for police officers or departments to explain what factors impact the decision making during consent searches.

Originality/value
This is the first study (to the researchers’ knowledge) that examines the racial effects of focal concerns on traffic stop consent searchers using coefficients testing.
Commercialising innovations from the informal economy
Authors: Sharma Gautam , Kumar Hemant 
Published: February 2019

Purpose
The purpose of this paper is to discuss the commercialisation mechanisms of the innovations that emerge from the informal sector of Indian economy. Also known as grassroots innovations, they are said to better fit with the local market demands and conditions in the developing nations of the world. The paper discusses the grassroots innovation ecosystem in India and the role that is played by the state in providing institutional support.

Design/methodology/approach
The paper is based on an exploratory study using both the primary and secondary sources of data. Primary data are taken from the interview of the innovators during the field work, whereas secondary data are acquired from research articles published in various journals indexed in Scopus and web of sciences, government publications and reports. The annual reports of National Innovation Foundation are analysed to gather information and to build the arguments for this paper. The secondary data are also collected and evaluated from the database of the grassroots innovators available on Grassroots Innovation Augmentation Network.

Findings
The paper provides insight into how the grassroots innovations are commercialised in India through different pathways such as social entrepreneurship, technology transfer and open source technology. It takes four case studies to discuss the institutional support to the grassroots innovator and the challenges in the diffusion of the grassroots innovations.

Research limitations/implications
Due to the chosen research approach, the results cannot be generalised on all grassroots innovations. Researchers are encouraged to conduct a survey of more grassroots innovations in order to derive generalised outputs.

Practical implications
The paper includes implications for understanding the diffusion process of grassroots innovations that can be useful for all the emerging and developing nations.

Originality/value
The paper fulfils an identified need to study the diffusion modes of informal sector innovations and management of grassroots innovations.
Imported inputs and exporting in the Africa’s manufacturing sector
Authors: Bbaale Edward , Okumu Ibrahim Mike , Kavuma Suzan Namirembe 
Published: February 2019

PurposeThe purpose of this paper is to estimate both direct and indirect channels through which imported inputs spur exporting in the African manufacturing sector.Design/methodology/approachThe authors estimated models for all exporters, direct exporters and indirect exporters using a probit model. The authors circumvented the endogeneity of imported inputs and productivity in the export status models by using their lagged values. The authors employed the World Bank Enterprise Survey data for a set of 26 African countries.FindingsFrom the direct channel, the authors find that importers of inputs in the previous period increase the probability of exporting in the current period pointing to the possibility of sunk cost complementarities. Indirectly, high lagged firm productivity spurs exporting in the current period. Being a direct importer of inputs in the previous period increases the probability of exporting directly but has no effect on indirect exporters. Both channels are complimentary because their interaction term is positive and significant.Practical implicationsThe importation of inputs seems a precondition for exporting and that any policy obscuring imports may indirectly inhibit exportation. Government policy should make importation inputs easier in order to stimulate exporting activities.Originality/valueThe paper’s contribution to empirical literature is that much of the empirical studies have overly concentrated on developed countries and hence leaving a huge knowledge gap for African countries. The only papers focusing on Africa are by Parra and Martínez-Zarzoso (2015), who focused on the Egyptian manufacturing sector, and Edwardset al. (2017), who used firm-level data from South Africa. The authors extend this literature by undertaking firm-level analysis in a cross-country setting among manufacturing firms in Africa.