bluuebunny/crossref_metadata_2025_split huggingface dataset:
Exploring E-Customer Satisfaction Using e-SERVQUAL Among Online Shoppers
Authors: Mohd Salleh Mohammad Zaim , Muhamad Yunus Nor Sara Nadia , Abdul Ghani Nadiah Maisarah , Bahry Norliza Saiful , Mohd Ali Ainunnazlee 
Published: October 2024

When interacting with a company's products and services, customer satisfaction is an overall feeling of contentment that a client is experiencing. Previous studies have shown an increase in revenue when a company prioritizes customer satisfaction with its products or services. Around 70 percent of Malaysians are dynamic online consumers, with most of them shopping via websites. e-SERVQUAL assesses the efficacy and efficiency of a website in facilitating shopping, purchase, and delivery processes. It encompasses the pre-purchase and post-purchase phases. The e-SERVQUAL dimensions (privacy, website design, responsiveness, reliability, usability, and information quality) are elements that impact e-customer satisfaction. A total of 100 respondents at Bandar Utama City Centre who shop online participated in the survey. According to the data, males outnumber females among the respondents. The survey comprised three sections: A, B, and C. Section A comprised the demographic information of the respondents, Section B concentrated on the e-SERVQUAL aspects, and Section C addressed e-customer satisfaction. The data was examined utilizing the Statistical Package for the Social Sciences (SPSS). The results indicated that the majority of respondents expressed satisfaction with the quality. However, website design improvements should be made to encourage more online shopping. The recommendation in this study is beneficial to online service providers and future studies on e-SERVQUAL should be extended to another dimension to explore more aspects of determining quality service in an online setting.
Evaluating the Impact of AI Dependency on Cognitive Ability among Generation Z in Higher Educational Institutions: A Conceptual Framework
Authors: Tamrin Suraya Ika , Omar Nor Farehan , Kamaruzaman Khairul Nazlin , Zaghlol Azlul Kalilah , Abdul Aziz Muhammad Ridzuan 
Published: October 2024

This research aims to examine the factors of AI dependency (AID) and to investigate the relationship between AI dependency on cognitive ability (CA) among Generation Z (Gen Z) in higher educational institutions. The factors involved are academic self-efficacy (ASE), academic stress (AS), and performance expectation (PE). In this research, the proposed research design is a quantitative method. A self?administered questionnaire will be distributed to respondents, a group of students who were born between 1997 to 2012, and the AI user. The questionnaire will be utilizing the Google Form platform for easier data collection. A snowball sampling method will be applied. Then, the data collected will be analyzed through the partial least square (PLS-SEM) technique. The research findings are expected to highlight the significant emphasis on the contributing factors of AI dependency among Gen Z students. Then, the findings will also provide a model to understand better the impact of AI dependency on cognitive ability. Additionally, it is foreseen that the findings will help various parties, including the government, to create better models for helping Gen Z students apply AI in decent ways to help them increase their cognitive ability. It is also considered a long-term strategy to become a nation with numbers of high cognitive ability citizens. Further, a practical framework based on AI dependency on cognitive ability will be developed as a guideline to support the effort of the government or industry practitioners to increase awareness among Gen Z students on how crucial to possess high cognitive ability.
Macroeconomics Factors Affecting Net Exports of Oil Palm Industry in Malaysia
Authors: Senawi Azhan Rashid , Asmuni Shahariah , Aminuddin Zaidi Mohd , Sulaiman Saliza , Ismail Saliza Zuraidah , Abd Kadir Nur Ilyia Natasha , Kamarul Zahrin Nur Sarah Dayana , Nasirrudin Nur Aimi Shahirah , Ahmad Yusoff Mohamad Miqdam 
Published: October 2024

This quantitative study investigates the impact of oil palm production, oil palm pricing, inflation, and GDP growth rate on the net exports of Malaysia's oil palm industry. This research is aimed at analyzing how the net export of oil palm relates to certain macroeconomic variables. This study has employed multiple regression analysis through Ordinary Least Squares for 26 years of time series data from 1996 to 2020 in Malaysia. The findings from this study improve our understanding of the major factors contributing to net exports in the oil palm industry. Palm oil production, price, as well as GDP growth, drive net export of palm oil in Malaysia found during this research. An increase in production leads to the reduced amount of palm oil exported, all other things remaining constant. Conversely, inflation and GDP growth are major drivers behind the increased net export of palm oil.
Promoting and ImprovinPromoting and Improving the Tourism Industry in Malaysia through Tourist Satisfactiong the Tourism Industry in Malaysia through Tourist Satisfaction
Authors: Othman Abdul Kadir , Mohd Abas Mohd Khalid , Mat Azmi , Abujarad Ismael , Yunus Noor’ain Mohamad 
Published: October 2024

Tourism is an important sector that contributes to the countries’ economies. Tourism has a direct relationship with other industries such as hotels, transportation, and retail as tourists who come to the country will spend their money on these categories. During the COVID-19 pandemic, the tourism industry was badly affected and so did the other related industries. Now, people are back visiting attractive places, staying in hotels during their visits, and spending money on food and other items. However, little is known about why people are attracted to visit some places or countries and not others. The study is meant to investigate the factors that lead to tourist satisfaction when they visit a country. A total of 150 respondents answered the survey that was distributed to students, and public and private sector employees in Malaysia through an online platform. The results indicated that accommodation, tourism products and host attitudes were significant in leading to tourist satisfaction. While price was not a significant predictor of tourist satisfaction. The practical and theoretical implications of the study are discussed at length in this paper.
Psychological well - being of nurses in crisis situations during the covid - 19 pandemic: A phenomenological study
Authors: Earlene Benedicta Gravila Saraswati Rundengan  , Made Dharmawan Rama Adhyatma  
Published: October 2024

Purpose: The COVID-19 pandemic has greatly impacted health workers, one of which is the nurses who are tasked with intensively accompanying COVID-19 patients. Strict health protocols and high workloads due to the COVID-19 pandemic can have a physical and psychological impact on nurses caring for COVID-19 patients. From a psychological perspective, it is important to manage Psychological Well-being (PWB) in order to avoid continuing psychological disorders that will also have an impact on the individual's physical condition. The purpose of this study was to explore the descriptions of PWB among nurses caring for COVID-19 patients.
Method: This study uses qualitative research with a phenomenological approach. Informants were selected using a purposive sampling technique and data were analyzed using a deductive thematic analysis approach.
Result: The results of this study show that even though nurses experience crisis situations, they are able to manage their psychological well-being. An important initial aspect to manage is self-acceptance.
Conclusion: Apart from that, reflective abilities are also important so that nurses are able to find ways to maintain environmental mastery, overcome difficult situations independently, build positive relationships, and be aware of their personal growth while facing the COVID-19 pandemic crisis situation.
The relationship between peer social support and self-regulated learning in Samarinda Ulu state junior high school students
Authors: Zahidah Nabilah  , Kumaidi  , Yudhi Satria Restu Artosandi  , Aniq Hudiyah Bil Haq  
Published: October 2024

Purpose: At the age of 2-7 years, based on Piaget's theory, children are in the pre-operational stage. At this stage, children have the ability to understand mathematical concepts concretely through sensory and interactive experiences. Strategies are needed to improve the children's cognitive abilities. This research aims to provide an overview of early childhood cognitive development at the pre-operational stage in the introduction of geometric shapes.
Method: Researchers used a descriptive qualitative approach to interpret and explain patterns of behavior of children who are in the pre-operational stage. Data collection techniques included structured interviews and observations with checklists based on Jean Piaget’s cognitive theory. Respondents in this study were selected using a purposive sampling technique. The respondents consisted of five children aged 6-7 years from the Islamic Kindergarten 'Aqila who were not familiar with geometric shapes.
Result: The results of this study indicate that children who are the subjects of the study exhibit behavior patterns consistent with Piaget's theory in the pre-operational stage, Children are able to recognize shapes through interactive learning experiences.
Conclusion: Based on the results, it is necessary for parents and teachers to pay attention to the child's cognitive development stage when teaching geometric concepts.
Self-compassion and postpartum depression in mothers: A meta-analysis
Authors: Mayenrisari Arifin A.Pasinringi  , Endang Retno Surjaningrum  , Primatia Yogi Wulandari  
Published: October 2024

Purpose: The aim of this study was to provide evidence on a strong relationship between self-compassion and postpartum depression. In addition, it was also to synthesize evidence of the application of population, intervention, comparison, and outcome (PICO) procedures quantitatively. Previous researches demonstrated that low self-compassion was a significant factor in postpartum mothers experiencing psychological distress. This is due to a lack of understanding and appreciation on the positive aspects of oneself that leads to the onset of postpartum depression.
Method: This study used a meta-analysis with a statistical method that combined the results of several studies on a specific research question. A meta-analysis provides a comprehensive summary of all evidence related to the topic that employed to more accurate and reliable conclusions than only from a single study. The researchers conducted a comprehensive search for databases, include Scopus, Web of Science, Science Direct, and Proquest from February 2023 to July 2023.
Result: A total of nine articles were identified for inclusion in the review from 3320 articles. The analysis using the DerSinomian and Laird (DL) estimator model resulted an estimated effect size of 0.586 (p < 0.001; 95% CI = -0.668 - -0.504). Although the meta-analysis results showed a strong negative correlation between the variables, heterogeneity and the risk of publication bias must be considered.
Conclusion: The meta-analysis of self-compassion and postpartum depression variables indicates a negative correlation with a moderate effect size category. It is in accordance with the findings of nine articles that also demonstrated a negative correlation.
Impact of Domestic Task Involvement toward Parental Stress on Dual Earner Couples
Authors: Callista Dian Puspita  , Jennifer Lizardi  , Azka Karimah  , Suryo Slamet Kamal Kalamillah  , Sri Juwita Kusumawardhani  
Published: October 2024

Purpose: The prevalence of dual-earner couples in Indonesia, particularly in urban areas, has led to an increase in their roles both at work and in the family. This situation often results in inappropriate domestic task involvement, which in turn affects the stress levels of these couples. Understanding the impact of domestic task involvement on parental stress is crucial for the fields of family studies, psychology, and sociology.
Method: The research included 237 respondents obtained using purposive sampling techniques, and the results were analyzed with quantitative methods with criteria for early adulthood, working married couples, having children aged at least six years, and being domiciled in Jabodetabek. Data was collected through a survey using the instruments Subject’s Involvement in Household Chores and Partner’s Involvement in Household Chores for the independent variable and Parental Stress Scale for the dependent variable. Data was analyzed using quantitative methods through multiple regression analysis to test the impact of domestic task involvement on parental stress.
Result: The results show that domestic task involvement has a significantly negative impact of 3.4% on low levels of parental stress. The multiple regression test shows the calculated significance level of 0.017 < 0.05. Subject Involvement and Partner Involvement simultaneously have a negative influence on parental stress.
Conclusion: The study underscores the pivotal role of collaboration between husband and wife in managing domestic tasks, which can significantly reduce parental stress. These findings not only contribute to the academic discourse but also suggest practical strategies for supporting dual-earner couples in Indonesia.
The relationship between growth mindset and cognitive flexibility of workforce agility in pt x
Authors: Tiara Rezkha , Ferdinandus Hindiarto  , Lucia Trisni Widhianingtanti  
Published: October 2024

Purpose: This research examines the relationship between growth mindset and cognitive flexibility of workforce agility in PT X.
Method: Data gathered from 90 permanent-status employees with quantitative methods. Measurement utilized the adapted Indonesian versions of the Workforce Agility Questionnaire (WAQ), Growth Mindset Scale (GMS), and Cognitive Flexibility Inventory (CFI). The hypotheses were tested using the IBM SPSS Statistics version 23.0 program.
Result: The April-October 2023 research revealed significant findings. The WAQ identified 4 invalid items (construct validity index 0.234-0.607, reliability 0.836). In the GMS (18 items), 1 item was invalid (construct validity index 0.220-0.555, reliability 0.825). The CFI (20 items) marked 2 invalid items (construct validity index 0.166-0.759, reliability 0.874). Hypothesis testing confirmed a positive relationship in the first hypothesis (rx1y = 0.254, p = 0.016) and a positive correlation in the second hypothesis (rx1y = 0.552, p = 0.000). Regression analysis for the third hypothesis indicated a positive correlation with an r value of 0.745 and a p-value of 0.000.
Conclusion: The research results show a significant relationship between growth mindset cognitive flexibility and workforce agility (p>0.05).

Keywords: cognitive flexibility; growth mindset; workforce agility
Indonesian national health policy: Legal analysis of the elimination of mandatory health spending
Authors: Muhammad Juang Rambe  , Muhammad Azhali Siregar  , Danioko S. Sembiring  
Published: October 2024

Pusphose: The elimination of mandatory spending in Law No. 17 of 2023 on Health has sparked controversy, particularly because it contradicts the World Health Organization's recommendation that allocates 5-6% of GDP to health budgeting to facilitate better access to healthcare services. This removal also potentially violates the Indonesian Constitution, which through Article 28E, Article 28H paragraph (2), Article 28D paragraph (3), and Article 34 paragraph (3) guarantees the fulfillment of health rights for vulnerable groups.

Method: This study employs a legal dogmatic research method to analyze the constitutionality of eliminating mandatory spending in Law Number 17 of 2023 on Health, as it pertains to the 1945 Constitution of the Republic of Indonesia, using John Rawls' theory of justice as a tool for legal analysis.

Result: Law No. 17 of 2023 on Health has eliminated the mandatory spending provision, which previously stipulated a minimum health budget allocation of 5% from the national budget (called APBN) and 10% from the regional budgets (called APBD), as per Law No. 36 of 2009. The new law introduces performance-based budgeting, but it remains unclear how it will be implemented, especially at the regional level. The main criticism is that this potential elimination could reduce health guarantees for vulnerable groups, contradicting the principles of social justice mandated in the Indonesian Constitution.

Conclusion: Although the Constitutional Court has rejected a formal review of this law, opportunities still remain for a substantive examination of the real impact of this elimination on the health access of vulnerable groups.
Does parenting style work on gadget addiction? A cross-sectional study among adolescence
Authors: Ifroh Riza Hayati , Gai Xiaosong  , Rahmi Susanti  , Reny Noviasty  
Published: October 2024

Background: The increasing dependence on gadget use among adolescents which has a negative impact on their growth and development, requires increased parental supervision and appropriate parenting patterns.
Purpose: This study aims to identify the relationship between smartphones addiction and the characteristics of young people, as well as the parenting styles of both fathers and mothers in Samarinda.
Method: The study employs an analytical survey that measures the level of gadget addiction in teenagers and the influencing factors, including demographics, parenting styles, and gadget usage factors such as perception of addiction, usage purpose, and peer influence. The sample criteria include teenagers who own their gadgets, aged 13-19, actively use them for communication and internet access. Resulting in a sample size of 79 adolescents by purposive sampling technique, and using a self-administered questionnaire. Bivariate analysis is used to test the relationship between variables (correlation tests).
Result: The correlation table shows that smartphone addiction is strongly correlated with daily life disturbance (r = 0.565, p < 0.01), positive anticipation (r = 0.760, p < 0.01), withdrawal (r = 0.829, p < 0.01), cyberspace relationship (r = 0.727, p < 0.01), overuse (r = 0.742, p < 0.01), and tolerance (r = 0.490, p < 0.01). Among parenting styles, only permissive father (r = 0.282, p < 0.05) and permissive mother (r = 0.298, p < 0.01) show significant positive correlations with smartphone addiction.
Conclusion: The study concludes that there is a significant relationship between parenting styles, particularly permissive in overall smartphone addiction and democratic styles in aspect of tolerance. It suggests that interventions targeting parenting practices. The clearer, more specific, and targeted restrictions on gadget use are needed, particularly for parents who adopt a permissive parenting style.
Emotion Regulation Training To Increase Students' Learning Concentration Through Fly Ball Games
Authors: Woro Ayu Priyanggraeni  , Novita Tri Jayanti  , Haryanti  , Yuliana Maribet  
Published: October 2024

Purpose: This concentration on learning is often found in students so that many students have difficulty understanding the material presented by the teacher and each student has different forms of not concentrating, including sleepiness, laziness and distracted thinking. This research aims to determine the effectiveness of emotion regulation training through the fly ball game to increase the learning concentration of class VII students at SMP N 2 Karanganyar.

Method: This research used the experimental method with a one group pretest-posttest design by providing training to class students at SMPN 2 Karanganyar which was attended by 32 students. This training was carried out in a participatory manner. The fly ball game is prepared to train students' emotional regulation.

Result: The results of the research showed that there was an increase in students' learning concentration in the pre-test, with results of 53.706 and 57.588 for the average post-test results. Based on the paired sample t-test, the result was t = -3.469 with a significance of 0.001 (p < 0.05).

Conclusion: So this research shows a significant influence between students' learning concentration before and after participating in the training.
The position of state-owned enterprises: Towards a health sector super holding company paradigm
Authors: Rambe Muhammad Juang , Wahyu Indah Sari  , Danioko S. Sembiring  
Published: October 2024

Purpose: In Indonesia, the State-Owned Enterprises holding in the healthcare sector operates under the mandate of Article 33 of the 1945 Constitution, consisting of two main holding companies: PT. Bio Farma (Persero), which includes PT Kimia Farma, PT Indofarma, and PT Inuki, as well as Pertamedika IHC that manages SOE hospitals nationwide. The overlap in business activities between PT. Bio Farma and Pertamedika IHC suggests the potential for establishing a super healthcare holding.

Method: This research, conducted normatively, evaluates the principles and legal norms for creating such a super holding, referencing the legislative framework and Constitutional Court decisions.

Result: The proposed super holding would adopt a modern corporate structure led by a Chief Executive Officer, akin to Temasek in Singapore or Khazanah in Malaysia. The establishment of a super healthcare holding company involves PT. Bio Farma with its 410 healthcare clinics and Pertamedika IHC as the parent holding of SOE hospitals, which manages 75 hospitals and 143 healthcare clinics throughout Indonesia.

Conclusion: However, legal challenges, including the state's financial status and the legal relationships between parent and subsidiary companies, necessitate amendments to Law No. 19 of 2003 on SOEs to provide a stronger legal foundation for the formation of the super holding.
A música e a saúde vocal na/para a formação continuada de professores/as num Pequeno Grupo de Pesquisa
Authors: Menezes Lupinetti Joice , Marques de Oliveira Adriana 
Published: October 2024

O presente artigo delineia uma proposta com base nos fundamentos da/para constituição de um Pequeno Grupo de Pesquisa (PGP) desenvolvido com um grupo de professores/as multidisciplinar de uma escola e uma universidade pública que estudou sobre música e técnica vocal. A questão básica mobilizadora foi: como a música, especialmente a técnica vocal, pode contribuir na formação de professores/as num Pequeno Grupo de Pesquisa (PGP)? A natureza da pesquisa foi qualitativa, tipificada como participante. A constituição do material empírico foram os relatos tecidos pelos/as professores/as, os quais foram analisados por meio da Análise de Conteúdo, fundamentado nos pressupostos da Bardin. A partir das análises realizadas emergiram duas categorias, as quais foram: voz no trabalho docente e as contribuições da técnica vocal para a formação do/a Professor/a; a música como recurso didático e suas contribuições em sala de aula.
Биоэкологический мониторинг деревьев в условиях городской среды
Authors: И.В. Савенкова , С.В. Пашков 
Published: October 2024

В статье изучены анатомическое строение и структура эпидермального комплекса листовой пластинки лиственных древесных пород г. Петропавловска. Выявлены особенности строения эпидермы листьев деревьев и кустарников, являющихся основой зеленого строительства. Виды отличаются типом листа, морфологией основных эпидермальных клеток. Выявленные особенности строения эпидермы могут использоваться в качестве дополнительных диагностических признаков примониторинговых анатомо-морфологических исследований по живым образцам.
The anatomical structure and structure of the epidermal complex of the leaf plate of hardwood species in Petropavlovsk are studied. Peculiarities of the structure of the epidermal leaves of trees and shrubs, which makes green construction, have been revealed. Species differ in leaf type, morphology of major epidermal cells. The detected features of the epidermal structure can be used as additional diagnostic signs in monitoring anatomic and morphological studies on living samples.