bluuebunny/crossref_metadata_2025_split huggingface dataset:
The effect of government regulations on continuance intention of in-store proximity mobile payment services
Authors: Verma Surabhi , Chaurasia Sushil S. , Bhattacharyya Som Sekhar 
Published: May 2019

PurposeThis study proposed and tested three comprehensive models of the usage intention of proximity mobile payment services after a government regulation, by integrating the theory of planned behaviour (TPB) and the norm-activation model (NAM). The purpose of this paper is to investigate the effects of moral norms, merchant pro-activeness and perceived government regulation (demonetisation) on users’ continuance intention of proximity mobile payment services.Design/methodology/approachIn total, 387 users of proximity mobile payment services in India were surveyed using a structured questionnaire. This study was carried out with shoppers in the Mumbai Metropolitan Region and New Delhi because of the diverse and large population of these cities.FindingsThe results of this study indicated that: integrating the variables of NAM into the original TPB model enhanced the prediction effect; perceived demonetisation regulation exerted a direct determinant effect as well as moderate effect on continuance usage intention of mobile payment services; also, extended TPB model with perceived demonetisation regulation as moderator could satisfactorily predict the continuance usage intention.Research limitations/implicationsThe results provided insightful evidence for the government and policymakers to outline more effective mandatory regulation policies.Originality/valueThis investigation attempts to enhance the theoretical understanding of the antecedents of in-store proximity mobile payment services after government regulation (demonetisation) in India.
Computer vision for automatic detection and classification of fabric defect employing deep learning algorithm
Authors: Jeyaraj Pandia Rajan , Samuel Nadar Edward Rajan 
Published: May 2019

Purpose
The purpose of this paper is to focus on the design and development of computer-aided fabric defect detection and classification employing advanced learning algorithm.

Design/methodology/approach
To make a fast and effective classification of fabric defect, the authors have considered a characteristic of texture, namely its colour. A deep convolutional neural network is formed to learn from the training phase of various defect data sets. In the testing phase, the authors have utilised a learning feature for defect classification.

Findings
The improvement in the defect classification accuracy has been achieved by employing deep learning algorithm. The authors have tested the defect classification accuracy on six different fabric materials and have obtained an average accuracy of 96.55 per cent with 96.4 per cent sensitivity and 0.94 success rate.

Practical implications
The authors had evaluated the method by using 20 different data sets collected from different raw fabrics. Also, the authors have tested the algorithm in standard data set provided by Ministry of Textile. In the testing task, the authors have obtained an average accuracy of 94.85 per cent, with six defects being successfully recognised by the proposed algorithm.

Originality/value
The quantitative value of performance index shows the effectiveness of developed classification algorithm. Moreover, the computational time for different fabric processing was presented to verify the computational range of proposed algorithm with the conventional fabric processing techniques. Hence, this proposed computer vision-based fabric defects detection system is used for an accurate defect detection and computer-aided analysis system.
Impact of patients’ safety rights and medical errors on the patients’ security feeling: a cross-sectional study
Authors: Abedi Ghasem , Mahmoodi Ghahraman , Malekzadeh Roya , Khodaei Zeinab , Siraneh Belete Yibeltal , Hasanpoor Edris 
Published: May 2019

Purpose
The regulation defines patients’ rights as a reflection of fundamental human rights in the field of medicine and incorporates all elements of patients’ rights accepted in international texts. Hence, the purpose of this paper is to investigate the relationship between patients’ safety, medical errors and patients’ safety rights with patients’ security feeling in selected hospitals of Mazandaran Province, Iran.

Design/methodology/approach
This descriptive cross-sectional study was conducted in selected hospitals of Mazandaran Province in public, social and private hospitals in 2016. In total, 1,083 patients were randomly selected for the study. The developed tool (questionnaire) was used for data collection. Questionnaire validity was verified through experts and its reliability was confirmed by Cronbach’s α coefficient (95 percent). Data were analyzed through multiple regressions by SPSS software (version 21).

Findings
The findings of this paper showed that the mean (standard deviation) medical error, patient’s safety, patient’s rights and patient’s security feeling were 2.50±0.61, 2.22±0.67, 2.11±0.68 and 2.73±0.63, respectively. Correlation testing results showed that medical error, patient’s safety and patient’s rights simultaneously had a significant relation with patient’s security feeling in the selected hospitals (p<0.05).

Originality/value
A simultaneous correlation between patient’s safety, patient’s rights and medical errors with patient’s security feeling in social security hospitals was higher than other hospitals. Hence, the authorities and officials of hospitals and healthcare centers were advised to make effective attempts to perceive the patient’s safety, medical errors and patient’s rights to improve the patient’s security feeling and calmness and also to make better decisions to promote the healthcare and therapeutic services.
The Burwood Academy: incorporating the principles of the independent living paradigm into rehabilitation research
Authors: Bourke John , Nunnerley Joanne , Snell Deborah , Sinnott Jerram Anne 
Published: May 2019

Purpose
The independent living (IL) movement is a social movement but also an analytic paradigm which can be used to inform and shape rehabilitation research and practice. The purpose of this paper is to describe how the principles of DeJong’s IL paradigm have been used to develop a guiding framework for the Burwood Academy, a rehabilitation and disability research organisation in New Zealand. The Burwood Academy drew on the consumer empowerment principles inherent in DeJong’s IL paradigm, whereby the person learns to take control of the rehabilitation process, on which to promote consumer empowerment in all of the Academy’s endeavours.

Design/methodology/approach
This paper reports on three investigative phases of work: a stakeholder dialogue, a narrative review and a benchmarking exercise that collectively enabled the development of a working framework based on DeJong’s IL paradigm.

Findings
This paper highlights pragmatic strategies that are used to better promote consumer inclusion in the research process, build researcher capacity among consumers and clinicians, and promote knowledge translation through a range of tertiary and clinical education forums.

Research limitations/implications
The results of this study identified numerous ways to promote consumer empowerment in research. Future research is needed to explore the effectiveness of the proposed framework further.

Practical implications
This paper suggests potential avenues to address the complexities of promoting the role of the “expert consumer” imbedded in clinical environments where this is not usually a priority in training and practice of health professionals.

Originality/value
This paper fulfils an identified need to study more pragmatic ways to promote consumer empowerment in both clinical and research settings.
Exploring links between witnessed and instigated workplace incivility
Authors: Holm Kristoffer , Torkelson Eva , Bäckström Martin 
Published: May 2019

PurposeThe purpose of this paper is to explore how witnessing workplace incivility from coworkers and supervisors relates to instigating incivility toward others. A further aim was to investigate if witnessed incivility is indirectly related to instigated incivility via perceived stress and low job satisfaction. An additional aim was to study if control, social support and job embeddedness moderate the relationships between witnessed and instigated incivility.Design/methodology/approachA total of 978 individuals, sourced from a Swedish trade union, completed an online questionnaire.FindingsThe results showed that witnessed incivility, mainly from coworkers but also from supervisors, was related to instigated incivility. Although witnessed incivility was related to both perceived stress and low job satisfaction, witnessed incivility was not linked to instigated incivility via perceived stress or low job satisfaction. In addition, the results showed that participants who had witnessed coworker incivility and at the same time perceived high levels of control, social support (from coworkers) or job embeddedness on average reported higher levels of instigated incivility. Similarly, participants who had witnessed supervisor incivility and at the same time perceived high levels of control, social support (from coworkers and supervisors) or job embeddedness on average reported higher levels of instigated incivility.Originality/valueThe findings expand the literature on bystander workplace incivility and highlight the importance of including experienced psychosocial work factors in models of incivility.
Research on decision-making of autonomous vehicle following based on reinforcement learning method
Authors: Gao Hongbo , Shi Guanya , Wang Kelong , Xie Guotao , Liu Yuchao 
Published: May 2019

Purpose
Over the past decades, there has been significant research effort dedicated to the development of autonomous vehicles. The decision-making system, which is responsible for driving safety, is one of the most important technologies for autonomous vehicles. The purpose of this study is the use of an intensive learning method combined with car-following data by a driving simulator to obtain an explanatory learning following algorithm and establish an anthropomorphic car-following model.

Design/methodology/approach
This paper proposed car-following method based on reinforcement learning for autonomous vehicles decision-making. An approximator is used to approximate the value function by determining state space, action space and state transition relationship. A gradient descent method is used to solve the parameter.

Findings
The effect of car-following on certain driving styles is initially achieved through the simulation of step conditions. The effect of car-following initially proves that the reinforcement learning system is more adaptive to car following and that it has certain explanatory and stability based on the explicit calculation of R.

Originality/value
The simulation results show that the car-following method based on reinforcement learning for autonomous vehicle decision-making realizes reliable car-following decision-making and has the advantages of simple sample, small amount of data, simple algorithm and good robustness.
Towards structure–agency integrative theories for information access disparity
Authors: Yu Liangzhi 
Published: May 2019

PurposeBased on the assumption that information access disparity is a highly complex phenomenon demanding integrative explications that heed both structure and agency, the purpose of this paper is to outline the theoretical background against which endeavours to develop such explanations can be planned.Design/methodology/approachThe study is based on a close reading of: existing explanations of information access disparity; research of other library and information science (LIS) issues that have demonstrated conscious attempts to bridge structure and agency; and cross-disciplinary integrative theories that have served as foundations for LIS research. Explanatory power of the first and applicability of the latter two are critically assessed; lessons for future research are drawn.FindingsThe examination shows that efforts to develop integrative theories for information access disparity are emerging but remain indistinct; integrative frameworks for other LIS phenomena exist but are developed primarily by adopting concepts from cross-disciplinary theories and are, therefore, both enabled and constrained by them. It also shows that cross-disciplinary integrative theories contribute to LIS by exporting the general integrative theorising approach and a range of specific concepts but, owing to their limitations in dealing with information-specific issues, their adequacy for explaining information access disparity cannot be assumed.Originality/valueThe study demonstrates that a promising way forward for developing integrative theories of information access disparity is to follow the general integrative approach, but to ground related concepts and propositions in empirical data alone, i.e., to begin the journey of integrative theorising theory-free.
Effective organisational change to achieve successful ITIL implementation
Authors: Blumberg Malcolm , Cater-Steel Aileen , Rajaeian Mohammad Mehdi , Soar Jeffrey 
Published: May 2019

Purpose
Although an increasing number of organisations implement the Information Technology Infrastructure Library® (ITIL®) with the aim to improve provision of information technology services to their customers, a significant number of ITIL implementations do not achieve the expected outcomes. The organisational change strategies of organisations during ITIL implementation initiatives may have an effect on success, but empirical research on this topic is scarce. The paper aims to discuss these issues.

Design/methodology/approach
A multiple case study methodology comprising successful ITIL implementations in eight large Australian organisations is used. A socio-technical systems approach represented by Leavitt’s Diamond is adopted as a lens to shed light on the attributes of effective organisational change strategies for successful ITIL implementation.

Findings
This paper identifies organisational change strategies employed by organisations that have effected a successful ITIL implementation. The authors identified that the ITIL implementation required changes to the four components of the socio-technical work system (STS) identified in Leavitt’s Diamond. Changes to one STS component affected other STS components when implementing ITIL; and that effort applied to the STS components did not need to be equal, but appropriate to the requirements of the ITIL implementation and the organisation.

Research limitations/implications
The sample size of eight ITIL implementation cases studied may limit the generalisation of findings.

Practical implications
This research provides IT service management researchers and ITIL practitioners, for the first time, information about organisational change strategies as applied to successful ITIL implementations.

Originality/value
This research has developed novel insights into organisational change strategies and ITIL implementation that had not previously been explored.
Non-conformance in apparels: exploring online fashion retail in India
Authors: Kaushik Vineet , Dhir Sanjay 
Published: May 2019

Purpose
The purpose of this paper is to study, explore and rank the non-conforming factors in apparels purchased from e-shops.

Design/methodology/approach
Data were collected by visiting and interacting people in colleges and through the structured online questionnaires (n=222). The exploratory factor analysis was performed using “R” software. Identified factors were ranked using AHP methodology; 12 experts from various fashion institutes participated in identifying the factors.

Findings
Based upon the results of the exploratory study, non-conforming factors such as “visual variation”, “functional inconvenience”, “cloth attribute variation”, “haptic variation”, “aesthetic variation” and “fit variation” were identified. The priority ranking of factors and sub-factors was done.

Research limitations/implications
The sample primarily comprised of the young adult population (19–27 years) and most of them were females (71.6 per cent). There can be other demographic factors. Research is limited to online apparel retailers. Advanced methods of prioritisation can be used.

Practical implications
The paper can be useful to online apparel retailers, vendors and manufacturers to understand the factors that may be important for improving their business.

Originality/value
There is no study that identifies the non-conformance factors related to online apparel retailing.
Co-creation: a B2C and B2B comparative analysis
Authors: D’Andrea Fernando Antonio Monteiro Christoph , Rigon Filipe , Almeida Ana Carolina Lopes de , Filomena Bertran da Silveira , Slongo Luiz Antonio 
Published: May 2019

Purpose
The purpose of this paper is to qualitatively analyze and compare people’s objectives when participating in two sets of co-creation initiatives – business-to-consumer (B2C) and business-to-business (B2B) – to what the theory in the field states about that participation.

Design/methodology/approach
A qualitative approach has been adopted; it uses laddering, a qualitative technique, in a novel manner through the analysis of an abstract product: the co-creation process.

Findings
Results in B2C point to a disconnection between the motivation of participants and what the theory suggests that should be expected from a co-creation agenda. In the B2B setting, the disconnections are much smaller.

Research limitations/implications
The research used small and narrow samples. Additionally, the research considers only the consumers’ perspective.

Practical implications
Considering the context in which they compete (industrial or consumer market), companies must come up with better selection criteria for co-creators and must be more specific in setting and pursuing the goals of the co-creation projects. By doing so, organizations can achieve more fruitful results in those innovation initiatives.

Originality/value
The present study is innovative in the use of laddering to understand not a product nor a service, but a process: co-creation. The study reveals that, despite the buzz about co-creation, practical examples suggest that this process may not be as fruitful or satisfying as the theories suggest.
Determinants of entrepreneurial intention among undergraduates in a Muslim community
Authors: Ezeh Precious C. , Nkamnebe Anayo D. , Omodafe Uzezi P. 
Published: May 2019

Purpose
As part of the strategy to curb the rising unemployment among Nigerian undergraduates, entrepreneurship subjects were made compulsory in the curriculum of all the higher educational institutions (HEIs) in Nigeria. The idea is to trigger strong desire for enterprise creation rather than remaining job seekers among the undergraduates upon graduation. Accordingly, this paper aims to determine predictors to entrepreneurial intentions among university students in Muslim community of Northern Nigeria.

Design/methodology/approach
Theory of planned behaviour was extended to include compatibility and educational support. The model was empirically tested and was analysed using the partial least square structural equation modelling technique on a sample of 312 higher institution students in Zamfara State.

Findings
The finding shows that entrepreneurial intention is taken as a function of educational support, compatibility and perceived behavioural control. The extended model has predictive relevance, and it explained 36 per cent of variance in entrepreneurial intention.

Originality/value
The inclusion of compatibility has a unique effect on this study; no study has tested the effects of compatibility in entrepreneurial intention. In addition, no study has been conducted in a core Muslim state in Northern Nigeria, where most of the economic policies are Islamic-driven and unemployment rate is relatively high. In addition, no study has been conducted in the context of necessity entrepreneurship using TPB.
The impact of multimarket contacts on bank stability in Vietnam
Authors: Le Tu DQ , Tran Son H. , Nguyen Liem T. 
Published: May 2019

PurposeThe purpose of this study is to investigate the impact of multimarket contacts on bank stability in the Vietnamese banking system between 2006 and 2015.Design/methodology/approachThe system generalized method of moments proposed by Arellano and Bover (1995) is used to examine the relationship between multimarket contacts and bank stability.FindingsThe findings show that multimarket contacts among Vietnamese commercial banks improve bank stability. In addition, more x-efficient banks appear to be more stable. The same is true for banks with less holding liquid assets, for those with less excessive lending, for smaller banks, for those with the greater level of intermediation and for those with a higher level of foreign ownership. Listed banks are found to be less-risk taking than unlisted banks.Originality/valueThis study is the first attempt to examine the relationship between multimarket contacts and bank stability in an emerging market in the Asia-Pacific region.
Corporate social responsibility initiatives and its impact on social license: some empirical perspectives
Authors: Famiyeh Samuel , Asante-Darko Disraeli , Kwarteng Amoako , Gameti Daniel Komla , Asah Stephen Awuku 
Published: May 2019

PurposeThe purpose of this study is to understand the driving forces of corporate social responsibility (CSR) initiatives in organizations and how these social initiatives influence organizations’ “license to operate” using data from the Ghanaian business environment.Design/methodology/approachThis study used purposive sampling with a well-structured questionnaire as a data collection tool. Partial least squares-structural equation modeling was used to study the driving forces of CSR initiatives in organizations and how these social initiatives influence their social license.FindingsThe findings indicate that CSR initiatives are driven by the normative, mimetic, investors and community pressures. The regulative pressure has no significant effect on CSR initiatives. The authors found no difference between the services and the manufacturing sectors as far as the results are concerned using multi-grouping analysis.Research limitations/implicationsFrom the results, the importance of normative, mimetic, investors and community pressures as the driving forces of CSR are established. The finding indicates that CSR demands by suppliers, customers the extent to which organizations perceive their competitors have benefited from initiating CSR are benefiting, the willingness of investors to invest in companies whose CSR activities are best and the opinion on the extent to which the District Assembly and the Chief Executive in the district, the Chiefs, the Churches, the Opinion leaders have significant impact on CSR initiatives.Practical implicationsThe results indicate the need for suppliers and customers to continually demand from corporations to initiate CSR activities as organizations seem to respond to these pressures, and these initiatives are also likely to be mimicked by other organizations in the same industry to enable this drive the social responsibility agenda. Investors and community members are also encouraged to invest and accept, respectively, organizations with very good CSR records to send a signal to companies who see CSR as a cost instead of performance enhancement.Originality/valueThe work illustrates and provides some insights and builds on the literature in the area of CSR from a developing country’s environment. This is also one of the few works that investigate the driving forces of CSR and social license using the institutional theory based on data from the African business environment.