bluuebunny/crossref_metadata_2025_split huggingface dataset:
Enabling Customer-Centricity and Relationship Management using Net Promoter Score
Authors: Florea Nicoleta Valentina , Tănăsescu Dorina Antoneta , Duică Anişoara 
Published: March 2019

Abstract
We are in the fifth era of marketing development, that of relationship marketing, where the environment is influenced by globalization, informatization, market liberalization, and the overcapacity of production, and the focus will be not on increasing the volume of production, but on obtaining profit using relationship with profitable customers. Customer-centricity, customization, one-to-one relationship and measuring the value of each customer is an advantage in the fearless market. Organizations if they knew what customers wants would offering only those products or services they want, but to help them to know the customers’ needs better, they use models, new methods and calculation of performance indicators. One of the models which help organizations to determine the customer value and centricity is Net Promoter Score (NPS), its formula being developed by Reichheld F. in 2006. Our research is made on 10 organizations and on 150 respondents and is consisting in using NPS in order to observe customers’ perception of the analysed brands, to measure how well the brand is having satisfayed and loyal customers, and the desire for recommendation of the analysed brand. Our article is using simulation, modeling and IT programs to observe possible relationships and future trends.
Charisma as a Phenomenon in Social Work
Authors: Akvilė Virbalienė , Aurelija Žebrauskaitė , Vilma Žydžiūnaitė 
Published: March 2019

Abstract
The article represents the theoretical or conceptual description of the phenomenon of charisma, which is related to social work as professional activity and is focused in social worker, who is the leader in his / her professional activity. So why it is accentuated that personal charisma of a social worker is a constellation of complex social and emotional skills that allows charismatic individuals to influence others at deep emotional levels, communicate effectively with them, and build strong interpersonal relationships. Authors of the article discuss the possible answers to the following research question: How to recognize, accept and (self)develop personal charisma in social work? In the article the interdisciplinary pont of view is provided and amotional and social skills are discussed in relation to social worker‘s charisma.
Authors conclude that Some of charisma-related skills are born innate, others are perfected over time, but the most important is proper application of skills. Charisma of a social worker is related to emotional intelligence, which consists of self-awareness, self-regulation, motivation, empathy and social skills. Different social work situations require differently developed skills, which msut be developed through long life education, in which the self-managed learning through interactions and within the professional environment must be the priority.
Union Democracy and the Law in Canada
Authors: Lynk Michael 
Published: March 2019

The legal approach in Canada towards the regulation of trade union democracy has sought to balance individual member's rights with respect for the autonomy of unions. While the United States and England have heavily legislated the areas of internal trade union affairs, Canada has enacted relatively few laws in this area. Rather, unions in Canada have enjoyed considerable legal freedom to develop their own democratic practices and culture. The irony of this approach is that it is the Canadian courts, rather than the more experienced and liberal labour relations boards, that are the final legal arbiters over most internal union matters. However, this is slowly changing. Several provinces have recently enacted modest changes that direct their labour boards to hear complaints from union members respecting the fairness of internal hearings. In the absence of extensive statutory regulation, union constitutions and the democratic traditions behind them become significant legal documents. Au Canada, l’approche juridique à l’égard de la réglementation de la démocratie syndicale a consisté à chercher à mettre en équilibre les droits des membres et l’autonomie des syndicats. Les États-Unis et l’Angleterre ont une multitude de lois sur les affaires internes des syndicats, mais le Canada n’a adopté que relativement peu de lois à cet égard. Les syndicats du Canada ont joui d’une liberté juridique considérable dans l’établissement de leurs pratiques et de leur culture démocratiques. L’ironie de cette approche est que ce sont les tribunaux canadiens plutôt que les conseils des relations du travail, plus expérimentés et ayant moins de préjugés, qui sont les arbitres de dernier recours sur la plupart des questions syndicales internes. Toutefois, la situation change peu à peu. Plusieurs provinces ont adopté dernièrement de modestes modifications législatives ordonnant à leurs conseils des relations du travail d’entendre les plaintes de membres de syndicats au sujet de l’équité des audiences internes. En l’absence d’une réglementation étoffée, les statuts des syndicats et les traditions démocratiques qui les sous-tendent deviennent d’importants documents légaux.
The Labour Movement and Civil Society: Reflections on the People’s Summit from Quebec
Authors: Gagnon Mona- Josee 
Published: March 2019

This paper reflects on the Québec labour movement and its present role as a political actor, particularly its ability to reestablish itself as a agent of meaningful social change. It is argued that Québec labour’s involvement in the People’s Summit in April, 2001 protesting the Summit of the Americas meetings in Québec City and the movement’s general embrace of many aspects of the anti-globalization agenda mark an historical turning point. The change of direction will not only affect the relationships among different Québec unions, but relations among unions, the state, and community groups, as well as international relations between unions based in the North and South. Cet article propose une réflexion sur le syndicalisme québécois coonsidéré comme acteur politique et, plus particulièrement, sur sa capacité à redevenir un agent de changement social profond. Le contre_sommet d'avril 2001 à Québec et, plus globalement, l'appropriation syndicale du dossier de la mondialisation, apparaît comme un point tournant, si l'on se situe dans une perspective historique. Les axes de changement éventuel concernent le rapport entre syndicalisme, État et mouvement associatif, de même que les syndicats du Nord et du Sud
PENGARUH TEPUNG TEMPE DAN VIRGIN COCONUT OIL (VCO) TERHADAP MUTU NUTRISI DAN SENSORIS KERIPIK JAGUNG-TEMPE
Authors: Putra Dimas adi , Zaini M. Abbas , Handito Dody 
Published: March 2019

ABSTRACT

The purpose of this study was to determine the effect tempe flour and virgin coconut oil (VCO) on nutritional quality (fat, protein), development volume, crispness, color and sensory corn-tempe chips. The experimental design of this study used a Completely Randomized Design (CRD) with a single factor experiment (tempe flour and VCO) consisting of 6 treatments i.e. PI (40% Tempe Flour: 0% VCO), P2 (Tempe Flour 39% : 1% VCO), P3 (38% Tempe Flour: 2% VCO), P4 (37% Tempe Flour: 3% VCO), P5 (36% Tempe Flour, 4% VCO), P6 (35% Tempe Flour: VCO 5%) with three times replications. The data were analyzed by analysis of variance at the level of 5% if there were significant differences then tested further using Orthogonal Polynominal and tested further with the HSD. Chemical test results showed that the tempeh flour and virgin coconut oil (VCO) has a significant effect on fat content, protein, development volume, crispness, color, texture (hedonic) and color (scoring), but no-significant effect on hedonic (color, taste and texture) and scoring (aroma, taste and texture). The results showed that the tempe and virgin coconut oil (VCO) to P6 was 35%: 5%, the best results were seen from the fat content of 8.65, protein content 15.75, development volume 1.92; crispness rate 13.58; yellow red color (L-46.63, "Hue 68.83).

Keywords : Corn chips, tempe flour, VCO.

ABSTRAK

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh tepung tempe dan virgin coconut oil (VCO) terhadap mutu nutrisi (lemak, protein), volume pengembangan, tingkat kerenyahan, warna dan sensoris keripik jagung-tempe. Rancangan percobaan penelitian ini menggunakan Rancangan Acak Lengkap (RAL) dengan percobaan faktor tunggal (tepung tempe dan VCO) terdiri atas 6 perlakuan yaitu P1 (Tepung Tempe 40% : VCO 0%), P2 (Tepung Tempe 39% : VCO 1%), P3 (Tepung Tempe 38% : VCO 2%), P4 (Tepung Tempe 37% : VCO 3%), P5 (Tepung Tempe 36% : VCO 4%), P6 (Tepung Tempe 35% : VCO 5%) dengan tiga kali ulangan. Data hasil pengamatan dianalisis dengan analisis keragaman pada taraf 5% apabila terdapat beda nyata maka diuji lanjut dengan menggunakan Polinominal Ortogonal dan diuji lanjut dengan uji Beda Nyata Jujut (BNJ) untuk sensoris. Hasil penelitian menunjukan bahwa tepung tempe dan virgin coconut oil (VCO) memberi pengaruh berbeda nyata (signifikan) terhadap kadar lemak, protein, volume pengembangan, tingkat kerenyahan, warna, tekstur (hedonik) dan warna (scoring), namun memberikan pengaruh yang tidak berbeda nyata (non signifikan) terhadap hedonik (warna, rasa dan tekstur) dan scoring (aroma, rasa dan tekstur). Hasil penelitian menunjukan bahwa tepung tempe dan virgin coconut oil (VCO) pada P6 35% : 5% merupakan hasil terbaik dilihat dari kadar lemak 8,65; kadar protein 15,75; volume pengembangan 1,92; tingkat kerenyahan 13,58; warna yellow red (L=46,63; oHue= 68,83).

Kata kunci : Keripik jagung, tepung tempe, VCO.
UJI AKTIVITAS ANTIOKSIDAN SOSIS ANALOG TEMPE DENGAN PENAMBAHAN TEPUNG UBI JALAR UNGU TERHADAP PENURUNAN KADAR GULA DARAH MENCIT DIABETES
Authors: Hairani Maelan , Saloko Satrijo , Handito Dody 
Published: March 2019

ABSTRACT
This research was aimed to observe the effect of the addition of purple sweet potato flour in the making of tempeh analog sausage on antioxidant activity, anthocyanin total, reducing sugar content and antioxidant capability on decreasing of blood glucose level in diabetic mice. The method that was used in this research was Completely Randomized Design (CRD) which consist of five treatments i.e. 0%; 10%; 15%; 20% and 25% addition of purple sweet potato flour by four replications. The data were analyzed by Analysis of Variance (ANOVA) at α = 5% using Co-stat and SPSS 21 for windows software by further analyzed Polynomial Orthogonal Method (POM). The results showed that the addition of purple sweet potato flour treatments gave significant effect on antioxidant activity, anthocyanin total, and decreasing of blood glucose level in diabetic mice which feed by the tempeh analog sausage, however gave non significant effect on the reducing glucose content of the tempeh analog sausage. The 25% addition of purple sweet potato flour was the best treatment by 31.44% of antioxidant activity; 8.22 mg/L of anthocyanin total; 1.13% of reducing glucose content and could decrease blood glucose level in diabetic mice equal to 387 mg/dL.
Keywords : anthocyanin, blood glucose, purple sweet potato, tempeh analog sausage.
ABSTRAK
Penelitian ini bertujuan untuk menguji pengaruh penambahan tepung ubi jalar ungu pada pembuatan sosis analog tempe terhadap aktivitas antioksidan, total antosianin, kadar gula reduksi dan kemampuan antioksidannya untuk menurunkan kadar gula darah mencit diabetes. Metode yang digunakan adalah Rancangan Acak Lengkap (RAL) yang terdiri dari lima perlakuan yakni penambahan tepung ubi jalar ungu 0%, 10%, 15%, 20% dan 25% dengan 4 kali ulangan. Hasil pengamatan dianalisis menggunakan Analysis of Variance (ANOVA) pada α = 5% menggunakan software Co-Stat dan SPSS 21 for windows dengan uji lanjut menggunakan metode ortogonal polinomial (MOP). Hasil penelitian menunjukkan bahwa perlakuan penambahan tepung ubi jalar ungu memberikan pengaruh yang signifikan terhadap aktivitas antioksidan, total antosianin dan penurunan kadar gula darah mencit diabetes yang diberi makan sosis analog tempe, namun memberikan pengaruh yang tidak signifikan terhadap kadar gula reduksi sosis analog tempe. Penambahan 25% tepung ubi jalar ungu merupakan perlakuan terbaik dengan karakteristik aktivitas antioksidan 31,44%; total antosianin 8,22 mg/L; kadar gula reduksi 1,13% dan mampu menurunkan kadar gula darah mencit diabetes sebesar 387 mg/dL.
Kata kunci : antosianin, gula darah, sosis analog tempe, ubi jalar ungu
POTENSI TEPUNG KENTANG HITAM (Coleus tuberosus) SEBAGAI PENSUBSTITUSI TERIGU PADA PEMBUATAN CAKE
Authors: Cicilia Siska , Basuki Eko , Prarudiyanto Agustono , Alamsyah Ahmad , Handito Dody 
Published: March 2019

ABSTRACT

Wheat flour is one type of flour that was often used for making various types of foods and dishes such as noodles, bread, biscuits, cakes, cookies, and porridge. Availability of wheat flour supplied from imports. The high demand for wheat flour because of the increasing needs of the food industry. Dependence on wheat flour can have a negative impact on the country's economy. One alternative wheat substitution is tubers such as black potatoes. The purpose of this study was to figure the best formulation in making cakes from wheat flour and black potato flour. The results showed that the more addition of black potato flour caused a decrease in moisture content, increase in ash content and protein levels and a decrease in the level of preference of panelists. Adding potato flour to 10% produces a cake that preferred by panelists.

Keywords: cake, Coleus tuberosus, wheat substitution

ABSTRAK

Tepung terigu merupakan salah satu jenis tepung yang sering digunakan dalam membuat berbagai jenis makanan dan masakan seperti mie, roti, biskuit, cake, cookies, dan bubur. Ketersediaan tepung terigu disuplai dari impor. Tingginya permintaan tepung terigu karena kebutuhan industri makanan yang terus meningkat. Ketergantungan terhadap tepung terigu bisa berdampak buruk terhadap perekenomian negara. Salah satu alternatif pengganti terigu adalah tepung umbbi-umbian seperti kentang hitam. Tujuan penelitian ini adalah menentukan formulasi terbaik dalam pembuatan cake dari tepung terigu dan tepung kentang hitam. Hasil penelitian menunjukkan semakin banyak penambahan tepung kentang hitam menyebabkan penuruan kadar air, penngkatan kadar abu dan kadar protein serta penurunan tingkat kesukaan panelis. Penambahan tepung kentang hingga 10% menghasilkan cake yang disukai panelis.

Kata Kunci : cake, kentang hitam, substitusi terigu
Microencapsulation of potassium phosphate in chitosan and the effect of spray drying operating variables on the particle size
Authors: Colorado Olivares Enrique , Olivares Romero José Luis , Barrera Méndez Felipe 
Published: March 2019

Abstract. The use of biodegradable polymers to encapsulate fertilizers is one of the main tools that help to prevent them to get carried away by the irrigation water, since phosphate based fertilizers are highly soluble. Indeed, this technology might improve productivity and reduce both costs and environmental pollution. In this work potassium phosphate was encapsulated in chitosan, which is one of the most abundant natural and biodegradable polymers widely applied in agriculture for plant defense and yield increase, applying the encapsulation method of spray drying to provide a high encapsulation efficiency rates. A 2k factorial design was implemented to evaluate the effect of the different operational parameters of the spray dryer on the particle size, measured by scan electronic microscopy, then it was obtained the average particle sizes to be between 1.08 to 2.04 µm. The release of KH2PO4 from chitosan spheres of different sizes was performed in Milli-Q water and was measured using the conductometry technique. The experiments revealed that the parameter with the greatest effect was the feed rate, and that the system with the smallest particle size obtained (1.08 µm) showed a slower release without losing an important amount of encapsulation efficiency. Resumen. La encapsulación de fertilizantes en polímeros biodegradables es una de las principales herramientas empleadas que ayudan a prevenir que estos sean arrastrados por el agua de riego debido a que los fertilizantes base fosfato son extremadamente solubles. Estas partículas podrían mejorar la productividad y al mismo tiempo reducir costos y contaminación ambiental. En este trabajo se encapsuló fosfato de potasio en quitosano, uno de los polímeros naturales bioedegradables más abundantes ampliamente aplicados en agricultura para defensa e incremento de producción, aplicando el método de secado por aspersión para obtener altas eficiencias de encapsulación. Se implementó un diseño 2k para evaluar el efecto de los diferentes parámetros de operación del secador por aspersión sobre el tamaño de partícula, medido mediante microscopía electrónica de barrido, después se obtuvo que el tamaño promedio de partícula se encontró entre 1.08 to 2.04µm. La liberación del KH2PO4 de las esferas de quitosano de diferentes tamaños se realizó en agua Milli-Q y fue medida usando la técnica de conductimetría. Los experimentos revelaron que el parámetro con el mayor efecto fue el flujo de alimentación, y que el sistema con el menor tamaño de partícula obtenido (1.08 µm) mostró una liberación más lenta sin perder una importante cantidad de eficiencia de encapsulación.
Design, synthesis and biological evaluation of novel fungicides for the management of Fusarium DieBack disease
Authors: Landa Israel Bonilla , De la Cruz Osvaldo León , Rangel Diana Sánchez , Castro Randy Ortiz , Haas Benjamin Rodriguez , Mendez Felipe Barrera , Gómez Ramón Enrique Diaz de León , Medrano Francisco Javier Enriquez , Romero José Luis Olivares 
Published: March 2019

Abstract. Fusarium Dieback, a new and lethal insect-vectored disease can host over 300 tree species including the avocado trees. This problem has recently attracted the attention of synthetic chemist not only to develop new triazol antifungal agents but also due to severe drug resistance to “classic” triazol antifungal agents. Here, a series of novel antifungal triazoles with a p-trifluoromethylphenyl moiety were synthesized and characterized by spectroscopic and spectrometric methods. Most of the target compounds synthesized showed from modest to good inhibitory activity and less phytotoxicity in comparison with the commercially available propiconazol; in particular, compounds 7 and 13 were active against both Fusarium solani and Fusarium euwallaceae. The results showed that compounds 7, 13, and 4 have great potential to be developed as new antifungal agents because of both good antifungal activity and low phytotoxicity. SAR showed that free alcohols and not O-protected compounds significantly influence the activity. Hence, a-methyl-a-1,2,4-triazole emerged as novel compound to develop new ketone-triazole-type antifungal agents for the management of Fusarium Dieback disease Resumen. Fusarium Dieback es una nueva enfermedad letal transmitida por insectos que actúan como vectores y puede atacar a más de 300 especies de árboles, incluidos los árboles de aguacate. Recientemente, este problema ha atraído la atención de los químicos sintéticos para desarrollar nuevos agentes antifúngicos triazólicos debido a la resistencia severa que desarrollan los insectos a los agentes antifúngicos triazólicos "clásicos". Durante este trabajo, se sintetizaron nuevos triazoles antifúngicos que contienen un grupo p-trifluorometilfenilo y se caracterizaron por métodos espectroscópicos y espectrométricos. La mayoría de los compuestos diana sintetizados mostraron una actividad inhibidora de modesta a buena y menos fitotoxicidad en comparación con el propiconazol que es comercialmente disponible; en particular, los compuestos 7 y 13 mostraron ser activos contra Fusarium solani y Fusarium euwallaceae. Los resultados mostraron que los compuestos 7, 13 y 4 tienen un gran potencial para desarrollarse como nuevos agentes antifúngicos debido a la buena actividad antifúngica y su baja fitotoxicidad. SAR mostró que los alcoholes libres y no los compuestos O-protegidos influyen significativamente en la actividad. Por lo tanto, el α-metil-α-1,2,4-triazol surgió como un nuevo compuesto líder para desarrollar nuevos agentes antifúngicos tipo cetona-triazol para el tratamiento de la enfermedad Fusarium Dieback.
Economic Improvement Strategy Through Utilization of Agrotourism-based Regional Potential in Permis Village, Simpang Rimba [Strategi Peningkatan Ekonomi Melalui Pemanfaatan Potensi Daerah Berbasis Agrowisata Desa Permis, Simpang Rimba]
Authors: Julia Julia , Dalimunthe Desy Yuliana 
Published: March 2019

The problem faced by the people in Permis Village is that the quality of Human Resources (HR) is still low to be able to process the potential of the area they have, so there is a lot of potentials that has not been optimized. Therefore, it is necessary to open insights and provide additional skills for the community in order to be able to cultivate the potential of the region by Agro-based. Then the theme that was raised was "Economic Improvement Strategy Through Utilization of Agro-Tourism-Based Regional Potential". The method used is to provide socialization and training. The results of the evaluation of the activity are that the community is very open and accepts advice and knowledge from Student Community Service Students, but collaboration from various parties is still needed so the results are optimal.
Coordination of Regional Disaster Management Agency (BPBD) Tangerang City in Flood Mitigation
Authors: Inneka Tito , Aditya Toddy 
Published: March 2019

Flooding is a threatening problem both in the city and in the countryside. One of the flood-prone cities is Tangerang City. The cause of flooding is overflowing from the Kali and blockage of existing drainage. Various efforts have been made to prevent flood disasters, the Badan Penanggulangan Bencana Daearah (BPBD) of Tangerang City which is an agency that has the task to assist the disaster, in coordination with the Tangerang City government in order to overcome the problems of frequent floods. The purpose of this study is to analyze how the coordination of Badan Penanggulangan Bencana Daerah (BPBD) in flood prevention in Tangerang City. The research method used is qualitative research. The results of the study show that the coordination of the Regional Disaster Management Agency (BPBD) is well underway and in accordance with the managerial hierarchy, rules and procedures, and plans and goal setting.