bluuebunny/crossref_metadata_2025_split huggingface dataset:
Customer Learning in Call Centers from Previous Waiting Experiences
Authors: Emadi Seyed Morteza , Swaminathan Jayashankar M. 
Published: August 2018

Designing modern call centers requires an understanding of callers’ patience and abandonment behavior. Using a Cox regression analysis, we show that callers’ abandonment behavior may differ based on their contact history, and changes across their different contacts. We control for caller heterogeneity using a two-step grouped-fixed effect method. This analysis shows that differences in callers’ abandonment behavior are not only driven by their heterogeneity but also by differences in their beliefs about their delays affected by their contact history. As a result, callers’ beliefs about the waiting time distribution may not match the actual distribution in the call center, and the equilibrium condition in the rational expectation equilibrium assumption may not hold. To understand callers’ prior belief about the waiting time distribution, and to disentangle the impact of changes in their beliefs driven by their contact history from the impact of their intrinsic parameters, we use a structural estimation approach in a Bayesian learning framework. We estimate the parameters of this model from a call center data set with multiple priority classes. We show that in this call center, new callers who do not have any prior experience with the call center are optimistic about their delay in the system and underestimate its length irrespective of their priority classes. We also show that our Bayesian learning model not only has a better fit to the data set compared to the rational expectation equilibrium model but also outperforms the rational expectation equilibrium model in out-of-sample tests. Our Bayesian framework not only sheds light on callers’ learning process and their beliefs about their delays, but also could leverage callers’ contact history to provide personalized patience level for callers. This personalized information enables implementation of patience-based scheduling policies studied in the queueing literature.The online appendix is available at https://doi.org/10.1287/opre.2018.1738 .
HAKEKAT HUKUM PENGUPAHAN DALAM UPAYA MEWUJUDKAN KESEJAHTERAAN SOSIAL PEKERJA
Authors: Ibrahim H. Zulkarnain 
Published: August 2018

The values of Pancasila are reflected in legal idea that showed in moral standards. The legal idea is a pattern of thought that contains sublime rules, leads the remuneration law’s direction and goal to create a prosperous life for society workers. The essence of Pancasila, law of idea, and moral become benchmark for government, enterpreneurs, and workers to execute the harmonious of Pancasila’s Industrial Relationship system in legal certainty, justice, and expedienceNilai-nilai Pancasila, tercermin pada cita hukum yang nampak pada standar moral. Cita hukum tersebut merupakan suatu pola pikir yang mengandung kaedah-kaedah luhur menentukan arah dan tujuan hukum pengupahan dalam rangka mewujudkan masyarakat pekerja yang hidup sejahtera. Hakekat Pancasila, cita hukum, dan moral tersebut, menjadi tolak ukur dari pemerintah, pengusaha dan pekerja dalam melaksanakan sistem Hubungan Industrial Pancasila (HIP) yang harmonis dalam kepastian hukum, keadilan dan kehasilgunaan
Die E-Paper-Kooperation zwischen der Deutschen Nationalbibliothek und den regionalen Pflichtexemplarbibliotheken: erfolgreiches Modell mit Ausbaupotential?
Authors: Jendral Lars 
Published: August 2018

Zusammenfassung
Die E-Paper-Sammlung der Deutschen Nationalbibliothek (DNB) umfasst ca. 1.200 Titel. Diese layout-getreuen digitalen Versionen der gedruckten Tageszeitungen werden als Pflichtexemplare archiviert. Zugleich haben die Regionalbibliotheken aufgrund der Pflichtexemplargesetze ihrer Bundesländer ebenfalls einen Anspruch auf Ablieferung durch die Zeitungsverleger. Nach mehrjährigen Vorarbeiten ist nun eine Kooperation zwischen der DNB und vorerst elf Regionalbibliotheken aus sieben Bundesländern perfekt: seit Januar 2018 kann in den Räumlichkeiten der beteiligten Regionalbibliotheken direkt auf die Sammlung in der DNB zugegriffen werden – natürlich nur auf die E-Paper aus dem eigenen Bundesland bzw. Zuständigkeitsbereich. Eine doppelte Abgabe und Archivierung auch auf Länderebene wird so vermieden.
Bibliotheken in Oaxaca de Juárez, Mexiko
Authors: Mühlschlegel Ulrike , Dürr Michael 
Published: August 2018

Zusammenfassung
Die Stadt Oaxaca de Juárez in Mexiko verfügt über eine reiche Kultur- und Bibliothekslandschaft, die in hohem Maße von privaten Initiativen geprägt ist. In diesem Artikel werden die Forschungs- und Spezialbibliotheken sowie Öffentliche Bibliotheken der Stadt mit ihrer Geschichte und ihren Beständen vorgestellt sowie deren Bedeutung für die Einwohnerinnen und Einwohner Oaxacas aufgezeigt.
Palestine’s Legitimate Citizenry
Authors: Alcott Blake 
Published: August 2018

Abstract
For its democratic legitimacy whatever state rules historic Palestine must have a legitimate citizenry. A legitimate citizenry must include all people significantly, seriously, or existentially affected by the rules of the state ruling the territory in question. Palestinians now residing in historic Palestine are obviously thus significantly affected by the rules of Israel. This paper argues that the roughly half of the Palestinians residing outside the borders of historic Palestine, as well, are significantly enough affected to justify a claim of citizenship in whatever state rules the territory, which can undoubtedly be called their homeland. Israel does not fulfil this necessary condition for democratic state legitimacy, but a state comprised of all Palestinians, after many of them exercise their right of return, as well as all others now residing in historic Palestine, would.
On the Capability of Logarithmic-Power Model for Prediction of Hot Deformation Behavior of Alloy 800H at High Strain Rates
Authors: Shafiei E. , Soltani Tehrani A. 
Published: August 2018

Abstract
In this study, the logarithmic-power model has been used to predict hot deformation behavior of alloy 800H at high temperatures. This is for the first time that the logarithmic-power model is examined to model the flow stress curves with negligible flow softening at high strain rates. To this end, flow stress curves of alloy 800H obtained at deformation temperatures from 850°C to 1050°C and at strain rates of 5 and 10 S−1 were employed. The Johnson–Cook model and Shafiei constitutive equation were also used to prove the accuracy of the logarithmic-power model in prediction of flow stress curves of alloy 800H. Evaluation of mean error of flow stress at different deformation conditions showed that the logarithmic-power model can give a more precise estimation of flow stress curves than Johnson–Cook model. Furthermore, it was found out that the accuracy of the Logarithmic-power model and Shafiei constitutive equation was roughly the same in terms of maximum errors obtained in prediction of flow stress curves. Accordingly, it can be concluded that the logarithmic-power model can be employed as a comprehensive model for a wide range of deformation conditions.
Design thinking, system thinking, Grounded Theory, and system dynamics modeling—an integrative methodology for social sciences and humanities
Authors: Šviráková Eva , Bianchi Gabriel 
Published: August 2018

Abstract
This paper concerns design thinking (Lawson, 1980), system thinking (systems theory) (von Bertalanffy, 1968), and system dynamics modeling as methodological platforms for analyzing large amounts of qualitative data and transforming it into quantitative mode. The aims of this article are to present an integral (mixed) research process including the design thinking process—a solution oriented approach applicable in the social sciences and humanities which enables to reveal causality in research on societal and behavioral issues. This integral approach is illustrated by an empirical pilot study from art/design-educational environment.
Lexical priming in humorous satirical newspaper headlines
Authors: Skalicky Stephen 
Published: August 2018

AbstractSatire is a type of discourse commonly employed to mock or criticize a satirical target, typically resulting in humor. Current understandings of satire place strong emphasis on the role that background and pragmatic knowledge play during satire recognition. However, there may also be specific linguistic cues that signal a satirical intent. Researchers using corpus linguistic methods, specifically Lexical Priming, have demonstrated that other types of creative language use, such as irony, puns, and verbal jokes, purposefully deviate from expected language patterns (e.g. collocations). The purpose of this study is to investigate whether humorous satirical headlines also subvert typical linguistic patterns using the theory of Lexical Priming. In order to do so, a corpus of newspaper headlines taken from the satirical American newspaperThe Onionare analyzed and compared to a generalized corpus of American English. Results of this analysis suggest satirical headlines exploit linguistic expectations through the use of low-frequency collocations and semantic preferences, but also contain higher discourse and genre level deviations that cannot be captured in the surface level linguistic features of the headlines.
Does the risk of arterial hypertension increase in the course of triptorelin treatment?
Authors: Palma Laura , Gaudino Rossella , Cavarzere Paolo , Antoniazzi Franco 
Published: August 2018

Abstract

Background:
Gonadotropin-releasing hormone agonists (GnRH-a) are common treatment options for central precocious puberty (CPP) in childhood. GnRH-a treatment is useful and has a good safety profile, with minimal adverse effects and no severe long-term consequences. The common side effects in children are menopause-like symptoms and local adverse events at the injection site.

Case presentation:
We present the case of a girl with CPP who developed arterial hypertension from treatment with GnRH-a (triptorelin). Comprehensive diagnostic studies ruled out other causes for her hypertension and its complications. After therapy was interrupted, her blood pressure remained within normal limits for age. Consequently, we hypothesize that the hypertension presented by our patient was related to triptorelin treatment.

Conclusions:
Although the etiology of this adverse event is not known and only some hypotheses can be made, clinicians should be aware that arterial hypertension might appear during triptorelin treatment in childhood with CPP. Therefore, they should routinely monitor the arterial blood pressure of patients under treatment.
Crystal structure of catena-poly[(μ2-1-(4-(1H-pyrazol-1-yl)phenyl)ethan-1-one-κ2
N:O)-bis(1,1,1-trifluoro-4-oxo-4-(thiophen-2-yl)but-2-en-2-olato-κ2
O,O′)copper(II)], C27H18CuF6N2O5S2
Authors: Sun Hong , Wang Gao-Feng 
Published: August 2018

Abstract
C27H18CuF6N2O5S2, triclinic, P1̄ (no. 2), a = 9.3162(5) Å, b = 10.1290(6) Å, c = 16.4352(9) Å, α = 90.430(4)°, β = 100.711(5)°, γ = 110.753(5)°, V = 1420.45(14) Å3, Z = 2, R
gt(F) = 0.0559, wR
ref(F
2) = 0.1617, T = 293 K.
Crystal structure of ethyl 2-amino-4-(3,4-dimethylphenyl)-7-methyl-5-oxo-4H,5H-pyrano[4,3-b]pyran-3-carboxylate, C20H21NO5
Authors: Yan Gao 
Published: August 2018

Abstract
C20H21NO5, orthorhombic, Pccn (no. 56), a = 15.114(2) Å, b = 17.574(3) Å, c = 14.123(2) Å, V = 3751.3(10) Å3, Z = 8, R
gt(F) = 0.0626, wR
ref(F
2) = 0.2130, T = 293 K.
Crystal structure of 1,3-dimethyl-2-(p-tolyl)-1H-perimidin-3-ium iodide 1.5 hydrate, C20H22IN2O1.5
Authors: Yuan Lin , Li Zhong-Yan , Yuan Xian-You , Zhang Min 
Published: August 2018

Abstract
C20H22IN2O1.5, monoclinic, C2/c (no. 15), a = 38.828(4) Å, b = 9.5689(9) Å, c = 26.186(2) Å, β = 127.719(1)°, Z = 8, V = 7696.0(12) Å3, R
gt(F) = 0.0379, wR
ref(F
2) = 0.1058, T = 296(2) K.
Crystal structure of 2-(4-methoxyphenyl)chromane, C16H16O2
Authors: Li Zhong-Yan , Yuan Lin , Yuan Xian-You , Zhang Min 
Published: August 2018

Abstract
C16H16O2, monoclinic, P21/c (no. 14), a = 13.685(10) Å, b = 6.461(5) Å, c = 15.717(12) Å, β = 112.262(8)°, V = 1286.1(17) Å3, Z = 4, R
gt(F) = 0.0417, wR
ref(F
2) = 0.1200, T = 296(2) K.
Central Nervous System-acting chemicals and the Chemical Weapons Convention: A former Scientific Adviser’s perspective
Authors: Mathews Robert J. 
Published: August 2018

Abstract
The term Incapacitating Chemical Agents (or Incapacitants) was chosen to describe different classes of chemical warfare agents that were being developed in the 1950s. This article considers some of the types of chemicals and their properties that have been discussed more recently under the terminology of Incapacitating Chemical Agents, including opioids of the fentanyl class, and how these psychochemicals are relevant to the Chemical Weapons Convention. This article argues that the term Incapacitating Chemical Agents is inaccurate and misleading and will be a potential cause of confusion when Member States of the Chemical Weapons Convention are discussing the types of toxic chemicals which are permitted for use for various law enforcement purposes including domestic riot control. This article then argues that the term Central Nervous System-acting chemicals is a more accurate and appropriate description of psychochemicals such as the fentanyls, and use of this term will hopefully facilitate a more constructive discussion within the Organisation for the Prohibition of Chemical Weapons (OPCW). In other words, it is important to ‘get the science clearly understood first’, to enable a more constructive discussion by policy-makers, lawyers and military experts.
NQR, NMR, and X-ray crystal structure studies of [4-C2H5-C6H4NH3]2MBr4 (M=Zn, Cd)
Authors: Ishihara Hideta , Honda Hisashi , Svoboda Ingrid , Fuess Hartmut 
Published: August 2018

Abstract
The crystal structure of [4-C2H5-C6H4NH3]2ZnBr4 (1) has been determined at 150(2) K: triclinic, P1̅, a=724.82(2), b=1194.20(4), c=1322.26(4) pm, α=74.151(3), β=80.887(3), γ=80.434(3)°, and Z=2. There are two crystallographically independent cations in the unit cell of 1: one has its benzene ring perpendicular to the crystallographic a axis of the unit cell and the other one has its benzene ring perpendicular to the c axis. These cations are alternatingly located along the c axis and form organic layers, and the ZnBr4 anions form inorganic layers in between. Zn–Br···H–N hydrogen bonds are formed between cations and anions. In accordance with the crystal structure, four nuclear quadrupole resonance (NQR) lines of 81Br were observed. The temperature dependence of the 81Br NQR frequencies between 77 and 320 K shows a peculiar feature which is not due to a structural phase transition. The measurement of 13C nuclear magnetic resonance spectra at around T=340 K indicates a redistribution of cations. The temperature dependence of 81Br NQR frequencies and differential thermal analysis measurements show that [4-C2H5-C6H4NH3]2CdBr4 (2) undergoes a structural phase transition at around 190 K.
Explosive Push-ups: From Popular Simple Exercises to Valid Tests for Upper-Body Power
Authors: Zalleg Dalenda , Ben Dhahbi Anis , Dhahbi Wissem , Sellami Maha , Padulo Johnny , Souaifi Marouen , Bešlija Tea , Chamari Karim 
Published: August 2018

Abstract
Zalleg, D, Ben Dhahbi, A, Dhahbi, W, Sellami, M, Padulo, J, Souaifi, M, Bešlija, T, and Chamari, K. Explosive push-ups: From popular simple exercises to valid tests for upper-body power. J Strength Cond Res 34(10): 2877–2885, 2020—The purpose of this study was to assess the logical and ecological validity of 5 explosive push-up variations as a means of upper-body power assessment, using the factorial characterization of ground reaction force-based (GRF-based) parameter outputs. Thirty-seven highly active commando soldiers (age: 23.3 ± 1.5 years; body mass: 78.7 ± 9.7 kg; body height: 179.7 ± 4.3 cm) performed 3 trials of 5 variations of the explosive push-up in a randomized-counterbalanced order: (a) standard countermovement push-up, (b) standard squat push-up, (c) kneeling countermovement push-up, (d) kneeling squat push-up, and (e) drop-fall push-up. Vertical GRF was measured during these exercises using a portable force plate. The initial force-supported, peak-GRF and rate of force development during takeoff, flight time, impact force, and rate of force development impact on landing were measured. A significant relationship between initial force-supported and peak-GRF takeoff was observed for the countermovement push-up (CMP) exercises (standard countermovement push-up, kneeling countermovement push-up, and drop-fall push-up) and squat push-up (SP) exercises (standard squat push-up and kneeling squat push-up) (r = 0.58 and r = 0.80, respectively; p < 0.01). Furthermore, initial force supported was also negatively correlated to a significant degree with flight time for both CMP and SP (r = −0.74 and r = −0.80; p < 0.01, respectively). Principal component analysis (PCA) showed that the abovementioned 6 GRF-based variables resulted in the extraction of 3 significant components, which explained 88.9% of the total variance for CMP, and 2 significant components, which explained 71.0% of the total variance for SP exercises. In summary, the PCA model demonstrated a great predictive power in accounting for GRF-based parameters of explosive push-up exercises, allowing for stronger logical and ecological validity as tests of upper-body power. Furthermore, it is possible to adjust the intensity level of the push-up exercise by altering the starting position (i.e., standard vs. kneeling).
Barbell Hip-Thrust Exercise: Test-Retest Reliability and Correlation With Isokinetic Performance
Authors: Dello Iacono Antonio , Padulo Johnny , Bešlija Tea , Halperin Israel 
Published: August 2018

Abstract
Dello Iacono, A, Padulo, J, Bešlija, T, and Halperin, I. Barbell hip-thrust exercise: Test-retest reliability and correlation with isokinetic performance. J Strength Cond Res 35(3): 659–667, 2021—The barbell hip-thrust (BHT) exercise is growing in popularity as evident by the large increase in research outputs investigating its utility as a training intervention and a testing tool. The aim of this study was to examine the test-retest reliability of the BHT and its correlation with isokinetic performance. Test-retest reliability was established by correlating the peak force and power outcomes measured with the BHT force-velocity profile test of 20 handball athletes on 2 separate days. The peak force and power measured with the BHT force-velocity profile test of 49 handball athletes were correlated with peak concentric force of the knee flexors and hip extensors measured with an isokinetic device at 2 different velocities (60–180°·s−1). The correlation between the isokinetic testing scores and the BHT force-velocity profile tests were moderate to large (Pearson r ranges: 0.45–0.86, all p values <0.001). Test-retest reliability of the BHT force-velocity profile was very high as shown with intraclass correlations of 0.94 and 0.99 for peak force and 0.97 and 0.99 for peak power measures. The BHT force-velocity profile can serve as a tentative substitute in cases that athletes do not have access to an isokinetic device, given the moderate to large correlations between them. Moreover, the BHT force-velocity profile was shown to be very reliable, thus providing coaches and scientists a range of day-to-day performance variability in this exercise.
Adverbs In Expressions of Disagreement: a Corpus Study
Authors: Mutiara Rika 
Published: August 2018

This study examined the occurrences of expressions of disagreement in the textbook and corpora namely Corpus of Contemporary American English (COCA) and British National Corpus (BNC). Besides, this study scrutinized the concordance lines in which disagreement occur to obtain other language functions that were usually used together in expressions of disagreement. It also studied the used of adverbs in expressions of disagreement. They were categorized based on semantic categories develop by Biber, et al. (1999). Some expressions of disagreement given in the textbook were not found in BNC. The findings from the corpora showed that the speakers tend to give opinions and reasons in stating disagreement. They, moreover, showed direct respect to the interlocutors in order to manage the relationship. These language functions were not found in the expressions of disagreement in the textbook. The adverbs that belonged to the categories of degree and stance were more salient than any other categories. The adverbs intensified the level of disagreement and represent speakers’ certainty. Furthermore, the adverbs indicate speakers’ attitude toward the issues of disagreement. It seemed that adverbs played a role in stating disagreement. However, no expressions of disagreement in the textbook contained adverbs.---Penelitian ini bertujuan untuk mengecek kemunculan ungkapan yang digunakan untuk menyatakan tidak setuju di buku teks dan korpus. Korpus tersebut adalah Corpus of Contemporary American English (COCA) dan British National Corpus (BNC). Selain itu, penelitian ini mengkaji ungkapan lain yang biasanya muncul ketika menyatakan tidak setuju dengan menganalisa baris konkordansi. Lebih dalam lagi, penelitian ini menganalisa adverbial yang muncul dalam ungkapan menyatakan tidak setuju. Adverbia dikategorikan berdasarkan klasifikasi yang dikembangkan oleh Biber, dkk (1999). Beberapa ungkapan yang muncul di buku teks tidak ditemukan di BNC. Penutur cenderung memberikan pendapat dan alasan ketika menyatakan tidak setuju. Mereka juga menunjukan sikap hormat kepada lawan bicaranya untuk menjaga hubungan. Hali seperti ini tidak ditemui di ungkapan menyatakan tidak setuju yang terdapat di buku teks. Adverbia yang berfungsi untuk menunjukan kadar dan kepastian dalam ungkapan tidak setuju merupakan fitur penting. Selain itu, adverbia yang merefleksikan sikap penutur juga menjadi fitur yang menonjol dalam menyatakan tidak setuju. Hal ini menunjukan bahwa adverbia memiliki peranan tersendiri ketika penutur menyatakan tidak setuju. Namun, semua ungkapan menyatakan tidak setuju di buku teks tidak memuat adverbia.DOI : 10.15408/bat.v24i1.7017