bluuebunny/crossref_metadata_2025_split huggingface dataset:
A model for assessing the impact of cloud computing on the success of customer relationship management systems (case study: agricultural companies)
Authors: Khorraminia Marieh , Lesani Zahra , Ghasvari Mahdi , Rajabion Lila , Darbandi Mehdi , Hassani Alireza 
Published: August 2019

PurposeNowadays, communications, products, services and costs are customized through the internet technology. The main theory to continue competitiveness in the organizations is customer relationship management (CRM). CRM enables organizations to efficiently interact with customers and gather, store and examine their data for providing a complete view of them. On the other hand, the subject of cloud computing has increasingly become the bridge for the success of the CRM implementation. Therefore, this study aims to investigate the impact of cloud computing (new cloud facility, knowledge of information technology (IT), cloud security and cost) on the success of CRM systems.Design/methodology/approachThe model and the questioners-based data are analyzed using the Smart PLS 3.0. The data were gathered based on 80 employees of three main agricultural companies in Iran.FindingsThe obtained results have indicated that all of the considered factors, new cloud facilities, knowledge of IT, cloud security and cost, play an important role in CRM systems’ success. Also, the evaluation and examination of the consistency and validity of the model are performed through the structural equation model.Research limitations/implicationsFirst, the authors have conducted a study in a single region. It cannot be guaranteed that the results can be generalized to other regions. Second, for this cross-sectional study, the research design was conducted that showed constant relationships between variables. The research done for this study is cross-sectional. Third, because of time and financial restrictions, the authors have gathered data using a sample from a single location.Originality/valueProposing a new model for investigating of the impact of cloud computing (new cloud facility, knowledge of Information Technology (IT), cloud security and cost) on the success of CRM systems is the main originality of this paper.
Environmental income in economic growth of a large open economy for the era of eco-urbanization
Authors: Wang Zhan , Deng Xiangzheng , Liu Gang 
Published: August 2019

PurposeThe purpose of this paper is to show that the environmental income drives economic growth of a large open country.Design/methodology/approachThe authors detect that the relative environmental income has double effect of “conspicuous consumption” on the international renewable resource stock changes when a new social norm shapes to environmental-friendly behaviors by using normal macroeconomic approaches.FindingsEvery unit of extra demand for renewable resource consumption increases the net premium of domestic capital asset. Even if the technology spillovers are inefficient to the substitution of capital to labor force in a real business cycle, the relative income with scale effect increases drives savings to investment. In this case, the renewable resource consumption promotes both the reproduction to a higher level and saving the potential cost of environmental improvement. Even if without scale effects, the loss of technology inefficient can be compensated by net positive consumption externality for economic growth in a sustainable manner.Research limitations/implicationsIt implies how to earn the environment income determines the future pathway of China’s rural conversion to the era of eco-urbanization.Originality/valueWe test the tax incidence to demonstrate an experimental taxation for environmental improvement ultimately burdens on international consumption side.
3D optimization of baffle arrangement in a multi-phase nanofluid natural convection based on numerical simulation
Authors: Peiravi Mohammad Mohsen , Alinejad Javad , Ganji D.D. , Maddah Soroush 
Published: August 2019

Purpose
The purpose of this study is investigating the effect of using multi-phase nanofluids, Rayleigh number and baffle arrangement simultaneously on the heat transfer rate and Predict the optimal arrangement type of baffles in the differentiation of Rayleigh number in a 3D enclosure.

Design/methodology/approach
Simulations were performed on the base of the L25 Taguchi orthogonal array, and each test was conducted under different height and baffle arrangement. The multi-phase thermal lattice Boltzmann based on the D3Q19 method was used for modeling fluid flow and temperature fields.

Findings
Streamlines, isotherms, nanofluid volume fraction distribution and Nusselt number along the wall surface for 104 < Ra < 108 have been demonstrated. Signal-to-noise ratios have been analyzed to predict optimal conditions of maximize and minimize the heat transfer rate. The results show that by choosing the appropriate height and arrangement of the baffles, the average Nusselt number can be changed by more than 57 per cent.

Originality/value
The value of this paper is surveying three-dimensional and two-phase simulation for nanofluid. Also using the Taguchi method for Predicting the optimal arrangement type of baffles in a multi-part enclosure. Finally statistical analysis of the results by using of two maximum and minimum target Function heat transfer rates.
Simulation of heat transfer in a closed-cell porous media under local thermal non-equilibrium condition
Authors: Wang Chunyang , Mobedi Moghtada , Kuwahara Fujio 
Published: August 2019

Purpose
The purpose of this study is to validate whether the local thermal equilibrium for unsteady state is an appropriate assumption for the porous media with closed pores. It also compares the transient temperatures between the pore scale and volume averaged approaches to prove that the volume averaged method is an appropriate technique for the heat transfer in closed-cell porous media. The interfacial heat transfer coefficient for the closed-cell porous media is also discussed in details.

Design/methodology/approach
The governing equations for the pore scale and continuum domains are given. They are solved numerically for the pore scale and volume-averaged domains. The results are compared and discussion was done. The performed discussions and explanations are supported with figure and graphics.

Findings
A local thermal non-equilibrium exits for the closed-cell porous media in which voids are filled with water during the unsteady heat transfer process. Local thermal non-equilibrium condition exists in the cells under high temperature gradient and it disappears when the heat transfer process becomes steady-state. Although a local thermal equilibrium exists in the porous media in which the voids are filled with air, a finite value for heat transfer coefficient is found. The thermal diffusivity of air and solid phase are close to each other and hence a local thermal equilibrium exists.

Research limitations/implications
The study is done only for the closed-cell porous media and for Rayleigh number till 105. Two common working fluids as water and air are considered.

Practical implications
There are many applications of porous media with closed pores particularly in the industry, such as the closed-cell metal foam or the closed cells in porous materials such as foods and plastic-based insulation material. The obtained results are important for transient heat transfer in closed-cell porous materials.

Social implications
The obtained results are important from the transient application of heat transfer in the closed-cell material existing in nature and industry.

Originality/value
The authors’ literature survey shows that it is the first time the closed-cell porous media is discussed from local thermal non-equilibrium point of view and it is proved that the local thermal non-equilibrium can exist in the closed-cell porous media. Hence, two equations as solid and fluid equations should be used for unsteady heat transfer in a closed-cell porous medium.
Multi-scale modeling and thermal transfer properties of electric heating fabrics system
Authors: Yang Yunchu , Qian Jiangrui , Chen Yang 
Published: August 2019

Purpose
The purpose of this paper is to investigate the thermal transfer properties of electric heating fabric system which contains heating units or conductive yarns by numerical simulation, in order to optimize and evaluate the thermal performance of heating clothing.

Design/methodology/approach
Two kinds of FEM models are created by ANSYS system: macro-scale models of the fabrics system with heating units and air layer; and meso-scale models of the plain-woven fabrics were established embedded with the stainless yarns. In the macro-scale model, the interior and surface temperature field distribution were simulated and analyzed based on different heating unit size, heating power, heating region, air layer thickness and ambient temperature. For meso-scale models, the effects of the conductive yarns temperature, covering fabrics and pore-filling material on the temperature field distribution were simulated and analyzed.

Findings
With the increasing of the air layer thickness or the effective conductivity, the heat transfer along the direction of fabric thickness decreases gradually. The heat transfer along the fabric plane can be increased by dispersing the heating region. With the increasing of the conductive yarns’ temperature or the covering fabrics’ conductivity, the heat transfer distance along the fabric warp direction can be increased. Filling the internal pores of the fabric with 10 wt% SiC/TPU hybrid materials can effectively increase the in-plane heat transfer and improve the temperature uniformity on the surface of heated fabrics.

Originality/value
The finite element method was used to establish the simulation models of the heating fabric systems. The influence of several parameters on the thermal performance was analyzed and discussed, as well as the internal and external temperature distribution in the macro and micro scales models.
Foreclosure discounts for German housing markets
Authors: Just Tobias , Heinrich Michael , Maurin Mark Andreas , Schreck Thomas 
Published: August 2019

PurposeThis paper aims to investigate the foreclosure discount for the German residential market in the years from 2008 to 2011.Design/methodology/approachThe determinants of the foreclosure discount are estimated in a hedonic price model. The analysis is based on a unique data set compiled from three different data sources with 135,000 foreclosed properties.FindingsThe findings reveal that residential units in foreclosures are sold at a discount of 19 per cent compared to residential units with similar characteristics that are not in foreclosure. Second, a regional pattern can be observed, with discounts being negatively correlated to unemployment risk and liquidity. Third, the model with interaction terms shows that foreclosure discounts are linked to specific property characteristics. Fourth, these object-related risks are typically smaller than regional risks or locational risks.Research limitations/implicationsGiven the highly fragmented system of Gutachterausschüsse in Germany, who are responsible for collecting transaction data, we were not able to directly analyze transaction data, but only a proxy for this price information.Practical implicationsThe results can be important for financial institutions that are trying to assess the risk of lending for a specific object in a specific location. So far, banks primarily try to assess the default risk of private lenders by analyzing the debtor’s financial position and the quality of the property. The analysis provides insights into which characteristics of a property might imply additional risk, and in which region these risks are biggest.Originality/valueTo the best of the authors’ knowledge, this is the first attempt to analyze the foreclosure discount for the German housing market.
The impact of intellectual capital on SMEs’ performance in China
Authors: Xu Jian , Li Jingsuo 
Published: August 2019

Purpose
The purpose of this paper is to explore and compare the extent of intellectual capital (IC) and its four components in high-tech and non-high-tech small and medium-sized enterprises (SMEs) operating in China’s manufacturing sector, and to examine the relationship between IC and the performance of high-tech and non-high-tech SMEs.

Design/methodology/approach
The study uses the data of 116 high-tech SMEs and 380 non-high-tech SMEs listed on the Shenzhen stock exchanges during 2012–2016. The modified value added intellectual coefficient (MVAIC) model is used incorporating four components, namely, capital employed, human capital, structural capital and relational capital. Finally, multiple regression analysis is utilized to test the proposed research hypotheses.

Findings
The findings of this paper reveal that there is significant difference in MVAIC between high-tech and non-high-tech SMEs. The results further indicate a positive relationship between IC and financial performance of high-tech and non-high-tech SMEs. Specifically, IC is positively associated with firms’ earnings, profitability and operating efficiency. Additionally, capital employed efficiency, human capital efficiency and structural capital efficiency are found to be the most influential value drivers for the performance of two types of SMEs while relational capital efficiency possesses less importance.

Practical implications
This paper will provide a valuable framework for executives, managers and policy makers in managing IC within the Chinese context.

Originality/value
To the best knowledge of the authors, this is the first empirical study that has been conducted on high-tech and non-high-tech SMEs in the manufacturing sector in China.
School counselors and school psychologists as collaborators of college and career readiness for students in urban school settings
Authors: Hines Erik M. , Vega Desiree D. , Mayes Renae , Harris Paul C. , Mack Michelle 
Published: August 2019

PurposeThe purpose of this paper is to discuss the role of both the school counselor and the school psychologist in preparing students in urban school settings for college and/or the workforce. Throughout this paper, the authors discuss how collaboration is critical to ensuring students are successful at every school level (e.g., elementary, middle and high) to avail themselves of various postsecondary opportunities upon graduation. The authors give recommendations for practice and future research to implement and increase knowledge around collaboration between school counselors and school psychologists in preparing students in urban school settings to be college- and career-ready.Design/methodology/approachThis is a conceptual paper on school counselors and school psychologists using the Eight Components of College and Career Readiness Framework to collaborate on preparing students for postsecondary options.FindingsWith support from key stakeholders like administrators, teachers and parents, school counselors and school psychologists can work collaboratively to increase students’ college and career readiness. For example, school counselors and school psychologists may start by creating and implementing a needs assessment, as it relates to the developmental tasks of students (i.e. self-regulation, self-efficacy, self-competence) that must be negotiated to ensure college and career readiness. School counselors and school psychologists should also examine out-of-school suspension, expulsion, school arrest and disciplinary referral data (Carter et al., 2014).Originality/valueCollaboration around college and career readiness is important to the academic success and future of students in urban school settings. School counselors and school psychologists complement each other in preparing students for college and the workforce because their training has prepared both for addressing academic needs, assessment, mental health issues, career development, behavioral concerns and social–emotional needs of students (American School Counselor Association, 2012; National Association of School Psychologists, 2014). Further, school counselors and school psychologists are in a pivotal position to create a college-going culture by using evidence-based activities, curricula and practices.
Leading change through your creative class
Authors: Choain Laurent , Malzy Tyra 
Published: August 2019

PurposeThe purpose of this paper is to share how a professional service firm transposed Richard Florida’s “Creative Class” concept from the urban environment into a corporate one for the purpose of organisational change. The validity of Florida’s concept is not here reviewed; rather, the paper is a case study on how his theory – that talent, technology and tolerance compose the high-value triptych driving a city’s growth and attractiveness – can be appropriated by HR to trigger profound changes in corporate governance and culture.Design/methodology/approachThe paper provides a return on experience of a project that was implemented at Mazars, an international mid-cap of 20,000 people in 86 countries, over the course of one year. Approximately, 50 individuals participated in the initiative, lead by the firm’s HR leadership team, which used an under the radar approach based on a revamped version of Owen’s Open Space Technology. From an academic perspective, the approach is inspired by Argyris’ action science, and more specifically a derivation of the “double loop learning” where the initial intent of the research might be modified by intermediary findings.FindingsThe paper offers a model for identifying the members of the “creative class” in a corporate environment and a tested approach for integrating the “creative class” into the exclusive and institutional exercise of setting strategy. The cumulative effect of this “unofficial” operation is the creation of unique thought leadership and projects, some of which have now been officially adopted in the four-year strategic plan and institutionalized in the new governance system, results difficult to achieve through conventional approaches.Research limitations/implicationsThe case study, which is still in progress, has been implemented in a non-conventional organisation in a very specific industry.Originality/valueTo the authors’ knowledge, this is the first application of Richard Florida’s urban renewal theory in the corporate environment. This is an example of innovative HR management responding quickly and effectively to the digital, disrupted business landscape. It is designed in the modern managerial spirit of test-and-learn, structured as an agile initiative in an open-source world. It provides a prototype to be replicated and tested in other environments.
Driving internationalization through business model innovation
Authors: Cavallo Angelo , Ghezzi Antonio , Ruales Guzmán Bertha Viviana 
Published: August 2019

Purpose
This paper aims to investigate how a firm may innovate its business model to internationalize.

Design/methodology/approach
Owing to its novelty and to the depth of the investigation required to grasp the mechanisms and logics of business model innovation aiming at internationalization, a single case study has been performed related to a company located in North-Western Colombia.

Findings
The study provides detailed empirical evidences over the mutual connection and complementarities among value mechanisms of business models. Moreover, this study suggests that BMI fosters internationalization to scale, which, in turn, will require additional changes to match new customer needs as they emerge. Also, the study shows an extension of the action–space of lean startup approaches, intended as scientific approaches to international entrepreneurship.

Originality/value
This study connects business model innovation and internationalization as few studies have done before.
Political connections, the cost of debt and board attributes: evidence from Malaysia
Authors: Tee Chwee Ming 
Published: August 2019

PurposeThe purpose of this paper is to examine whether the relationship between politically connected firms (PCFs) and the cost of debt is moderated by board attributes such as audit committee independence, ethnic board diversity, gender board diversity and family controlling ownership.Design/methodology/approachThis study employs ordinary least squares model to examine the moderating effect of audit committee independence on the association between PCFs and the cost of debt; moderating effect of ethnic board diversity on the association between PCFs and the cost of debt; moderating effect of gender board diversity on the association between PCFs and the cost of debt; and moderating effect of family-controlled boards on the association between PCFs and the cost of debt.FindingsThe results show that PCFs are associated with lower cost of debt, consistent with crony capitalism theory. Furthermore, board attributes are shown to have significant moderating effect on the association between PCFs and the cost of debt. Specifically, the cost of debt in PCFs can be further reduced, provided the boards have higher audit committee independence, are ethnically diverse, have higher proportion of female directors in the board and audit committee and are controlled by family shareholders.Originality/valueThis study reveals evidence on the impact of board attributes on the cost of debt in PCFs. All findings suggest that concerns on PCFs’ severe agency problems can be alleviated through effective monitoring. The significant board attributes that facilitate effective monitoring are audit committee independence, ethnic board diversity, gender board diversity and family ownership.
Customer orientation in highly relational services
Authors: Morales Mediano Javier , Ruiz-Alba José L. 
Published: August 2019

Purpose
The purpose of this paper is to investigate the antecedents, importance, and consequences of the customer orientation of service employees (COSE) in highly relational services (HRS). This study challenges the traditional vision of COSE and its sole focus on transactional services. The paper also examines and confirms new outcomes of COSE. Then, a revised COSE model adapted to HRS is proposed.

Design/methodology/approach
The private banking (PB) service is chosen to represent a HRS setting. The qualitative study is comprised of 25 semi-structured interviews with PB practitioners. The results are analysed using NVivo 11.

Findings
This study confirms the validity of the construct. COSE is proven to have notable importance in HRS. Various dimensions of COSE have different grades of importance. New consequences are elicited for HRS, including trust, loyalty and co-creation.

Practical implications
The results show that most PB firms do not have standardised processes in place to measure COSE. This study proves how COSE can be used for several purposes by practitioners as a means of customer relationship management and in co-creation strategies.

Originality/value
This study expands on the potential of the COSE construct by the use of HRS for the first time and introduces new consequences from the original COSE model.