bluuebunny/crossref_metadata_2025_split huggingface dataset:
What keeps Islamic mobile banking customers loyal?
Authors: Mohd Thas Thaker Mohamed Asmy Bin , Amin Md Fouad Bin , Mohd Thas Thaker Hassanudin Bin , Allah Pitchay Anwar Bin 
Published: November 2018

Purpose
This study aims to find important factors of Malaysian Islamic banking customers’ loyalty or continuance intention to use Islamic mobile banking services.

Design/methodology/approach
The primary data are collected from the survey administered to 250 customers in the Klang Valley and the analysis is conducted using partial least squares (PLS).

Findings
Based on the findings, continuance intention of using Islamic mobile banking services was found to be depended on the usability of mobile banking services, customer service provided by Islamic banks towards mobile banking services, customer satisfaction on mobile banking services and trust of customers towards mobile banking services. In addition, the mediating effect of Islamic mobile banking services continuance adoption is significantly influenced by customer satisfaction and trust.

Research limitations/implications
The sample size and area of study become the obvious limitations, and interpretation of the results and conclusion cannot be as generalised. In addition, as the respondents of this study are existing customers who have used Islamic mobile banking services at least once, relying on the perception of one key informant might imply cognitive biases. Besides, the use of current factors might limit the ability to explore other potentially important determinants of the customers’ continuance intention in using Islamic mobile banking services.

Practical implications
By understanding these continuance intention factors amongst the customers, it would help the industry player particularly Islamic banking to plan and strategise appropriate policies and support necessary programmes on diversifying and promoting financial transaction using mobile banking services amongst their existing and potential customers.

Originality/value
This paper offers an additional literature on Islamic mobile banking, especially from the Malaysian context. There is a lack of study that focuses on loyalty towards Islamic mobile banking services. The paper is considered to be the first attempt to examine the factors that influence Malaysian Islamic banking customers’ loyalty or continuance intention to use Islamic mobile banking services.
The role of social incompatibility in customer discomfort
Authors: Rosenbaum Mark Scott , Seger-Guttmann Tali , Mimran Ofir 
Published: November 2018

Purpose
The purpose of this paper is to explore the concept of customer discomfort in service settings when employees and customers who share social incompatibilities, stemming from war, nationalism, religious differences or terrorism, work together in service settings.

Design/methodology/approach
The authors engage in triangulation research to understand how Israeli Arabs and Jews experience comfort/discomfort in services. Study 1 uses an experimental design to show how comfort differs when Israeli Jews work with Arabs and Jews in three different service settings. Study 2 employs survey methodology to explore how comfort differs among Israeli Arabs when they work with either an Arab or a Jewish employee. Study 3 uses grounded theory methodology to provide a theoretical framework that explains reasons for customer discomfort occurrence between Israel’s Arabs and Jews, its impact on customers’ attitudes and behaviors and suggestions for increasing comfort.

Findings
Israeli Arabs and Jews express various feelings of discomfort when working with each other, and Druze, in service settings. Israeli Jews express higher levels of discomfort when working with Arabs than vice versa, while Israeli Arabs express discomfort when working with Druze employees. Five strategies for increasing customer comfort are defined and developed.

Research limitations/implications
Social incompatibilities prevent many consumers and employees from experiencing comfort during service exchanges; however, managers can alleviate some of the factors that exacerbate customer discomfort.

Practical implications
Managers need to realize that customer discomfort leads to place avoidance and thus should implement strategies to assuage it.

Social implications
Unabated service situations that result in customer discomfort may lead to customer ill-being, including fear.

Originality/value
This study is the first to explore customer discomfort due to social incompatibilities in depth.
Interplay between information systems and environmental management in ISO 14001-certified companies
Authors: De Camargo Fiorini Paula , Chiappetta Jabbour Charbel Jose , Lopes de Sousa Jabbour Ana Beatriz , Oliveira Stefanelli Nelson , Fernando Yudi 
Published: November 2018

Purpose
The purpose of this paper is to identify the contributions of information systems (IS) for the evolutionary process of corporate environmental management by highlighting implications for big data research.

Design/methodology/approach
The authors conducted two case studies with Brazilian enterprises certified by ISO 14001, by conducting interviews, document analysis and direct observation. Implications for a research agenda on big data are also presented.

Findings
As results, the authors present the identification of the main contributions of IS for the evolution of environmental management in the studied cases. The authors found that advanced stage regarding IS may be considered a factor that implies a more effective environmental management.

Originality/value
The main contribution of this research consists of the presentation of a framework that identifies the support of IS for corporate environmental practices. By confirming the relation between IS and maturity levels of environmental management, the authors highlight that application of big data has the potential of boosting the relation between IS and corporate environmental management.
Minimum carbon dioxide emission based selection of traffic route with unsignalised junctions in tandem network
Authors: Jaiswal Anand , Samuel Cherian , Mishra Chirag Chandan 
Published: November 2018

Purpose
The purpose of this paper is to provide a traffic route selection strategy based on minimum carbon dioxide (CO2) emission by vehicles over different route choices.

Design/methodology/approach
The study used queuing theory for Markovian M/M/1 model over the road junctions to assess total time spent over each of the junctions for a route with junctions in tandem. With parameters of distance, mean service rate at the junction, the number of junctions and fuel consumption rate, which is a function of variable average speed, the CO2 emission is estimated over each of the junction in tandem and collectively over each of the routes.

Findings
The outcome of the study is a mathematical formulation, using queuing theory to estimate CO2 emissions over different route choices. Research finding estimated total time spent and subsequent CO2 emission for mean arrival rates of vehicles at junctions in tandem. The model is validated with a pilot study, and the result shows the best vehicular route choice with minimum CO2 emissions.

Research limitations/implications
Proposed study is limited to M/M/1 model at each of the junction, with no defection of vehicles. The study is also limited to a constant mean arrival rate at each of the junction.

Practical implications
The work can be used to define strategies to route vehicles on different route choices to reduce minimum vehicular CO2 emissions.

Originality/value
Proposed work gives a solution for minimising carbon emission over routes with unsignalised junctions in the tandem network.
Intention to live in a smart city based on its characteristics in the perception by the young public
Authors: Pinochet Luis Hernan Contreras , Romani Giulie Furtani , de Souza Cesar Alexandre , Rodríguez-Abitia Guillermo 
Published: November 2018

Purpose
The purpose of this paper is to identify the intention of living in a smart city as from its characteristics in the individual perception by the young public based on the proposal of an expanded model.

Design/methodology/approach
The empirical research carried out herein was based on a survey, consisting of a sample of 380 valid questionnaires. Data analysis was carried out through multivariate quantitative approach using structural equation modeling, with estimation by partial least square.

Findings
In the model, it was possible to adapt all the characteristics of smart cities. The “environment” characteristic was the one that presented the greatest relationship in contributing to efficiencies that allow the migration of citizens and in reducing the environmental impact in the cities’ quality, and the “economy” characteristic was the one that presented the lowest relationship opening the opportunity that this concept can be more widespread within the economic agents and individuals for the society.

Originality/value
Finally, it is argued that efficiency in all characteristics will depend on the engagement of citizens in the innovation processes of public living in general. The smart city is distinguished from other typologies due to its success in the field of innovation, essentially depending on the collaborative process that is developed in environments that encourage discovery and idea generation.
Sustainable innovation adoption barriers: water sustainability, food production and drip irrigation in Australia
Authors: Greenland Steven , Levin Elizabeth , Dalrymple John F. , O’Mahony Barry 
Published: November 2018

Purpose
This paper aims to examine impediments to the adoption of sustainable water-efficient technological innovation in agriculture. Farming is the largest water consumer and food production expansion in response to global population growth, combined with increasing droughts from climate change, threatens water and food insecurity for many countries. Yet, climate smart agriculture (CSA) innovation adoption has been slow, and in this regard, governments and the agricultural sector are not fulfilling their social responsibility and sustainability obligations.

Design/methodology/approach
Barriers to water-efficient drip irrigation (DI) adoption in Australia were investigated via 46 depth interviews with agricultural stakeholders and a survey of 148 farmers.

Findings
While DI water efficiency is recognised, this is not the key determinant of farmers’ irrigation method selection. Complex interrelationships between internal and external barriers impede DI adoption are identified. These include costs, satisfaction with alternative irrigation methods, farmer characteristics that determine the suitability of the innovation and the extent it is incremental or radical, plus various multidimensional risks. Government support of alternative, less water-efficient irrigation methods is also a critical barrier.

Originality/value
A conceptual framework for understanding barriers to sustainability oriented innovation adoption is presented. Its insights should be applicable to researchers and practitioners concerned with understanding and improving the adoption of socially responsible and sustainable innovation in a wide range of contexts. Recommendations for overcoming such adoption barriers are discussed in relation to the research focus of water-efficient agriculture and encouraging uptake of DI.
Therapeutic communities in Santa Catarina, Brazil
Authors: McBride Ruari-Santiago , Lemos Tadeu , de Souza Maria de Lourdes , Goulão João Castel-Branco 
Published: November 2018

Purpose
The purpose of this paper is to present a case study of a programme aimed at raising standards of care and levels of professionalism in private, drug-free therapeutic communities (TCs) in Santa Catarina, Brazil.

Design/methodology/approach
The paper describes the Reviver intervention in detail and draws on subjective insights collected during its implementation.

Findings
Over 100 TCs applied to the Reviver project, of which 83 qualified to participate. The large majority of TCs were found to combine community-as-method, religious worship and abstinence in their treatment model.

Research limitations/implications
The paper highlights the significant role religious organisations have in the treating substance dependency in Brazil and raises ethical and practical questions regarding the incorporation of religious TCs into mainstream public mental health provision.

Practical implications
The paper outlines the qualification process, control systems and monitoring procedures employed by the Reviver project.

Originality/value
The paper attends to the gap in English language publications regarding TCs in Brazil and raises important questions regarding the role of religion, faith and spirituality in the treatment of substance dependency.
Lymphovascular invasion as an independent prognostic indicator in radically resected thoracic esophageal squamous cell carcinoma
Authors: Wang Zhen , Chen Peng , Wang Feng , Lin Liyan , Liu Shuoyan 
Published: November 2018

BackgroundThe prognostic value of lymphovascular invasion (LVI) in esophageal cancer remains controversial. This study investigated the impact of LVI on prognosis in thoracic esophageal squamous cell carcinoma (ESCC).MethodsA total of 1586 patients who underwent radical esophagectomy were selected for the study. Correlations between LVI and clinicopathological features were evaluated by χ2 test. Univariate analysis of the survival curve was conducted using the Kaplan–Meier method. Multivariate analysis was carried out by Cox regression. The Akaike information criterion (AIC) and the concordance index (c‐index) were employed to assess model prognostic accuracy of different pN staging systems.ResultsThe presence of LVI was detected in 406 of 1586 (25.6%) patients. LVI frequency was significantly higher in patients with higher pN classifications (P < 0.001). LVI had independent significant prognostic value in ESCC (P < 0.001). In subgroup analyses, the presence of LVI significantly decreased overall survival in pN0, pN2, and pN3 stage patients. The AIC value of the pN staging system modified by LVI was lower than that of the current pN staging system, while the c‐index of the modified pN staging system was higher than that of the current pN staging system.ConclusionOur results suggest that LVI is an independent prognostic indicator in radically resected thoracic ESCC. LVI could potentially supplement the pN ESCC staging system. ESCC patients with LVI could be staged at more advanced pN classifications.
Depression in cirrhosis – a prospective evaluation of the prevalence, predictors and development of a screening nomogram
Authors: Buganza‐Torio Elizabeth , Mitchell Nicholas , Abraldes Juan G. , Thomas Lesley , Ma Mang , Bailey Robert J. , Tandon Puneeta 
Published: November 2018

SummaryBackgroundDepression is associated with substantial morbidity and mortality in cirrhosis, but is underdiagnosed and undertreated.AimsUsing the Mini International Neuropsychiatric Interview (MINI) as a gold‐standard, to determine prevalence, predictors, and outcomes of depression, and to develop a screening nomogram for use in cirrhosis patients.MethodsCirrhotic outpatients 18‐80 years of age, not on anti‐depressants, were consecutively recruited from liver clinics at three tertiary care hospitals. Baseline health‐related quality of life (HRQoL) and frailty were determined by the chronic liver disease questionnaire, EQ‐VAS, Clinical Frailty Scale and Fried Frailty Criteria. Depression was identified using the MINI and participants were followed up to 6 months to determine unplanned hospitalization/death.ResultsOf 305 patients, 62% were male; mean age 55(10) years; mean MELD 12.5(5), 61% Child Pugh B/C. Prevalence of depression 18% by MINI. Patients with depression had lower baseline HRQoL and higher frailty scores. Five independently predictive factors were used to develop a clinical nomogram for the diagnosis of clinical depression. These included three Hospital Anxiety and Depression Screening tool variables: “I have lost interest in my appearance” (adjusted odds ratio [aOR] 2.2, P = 0.006), “I look forward with enjoyment to things” (aOR 2.0, P = 0.02), “I feel cheerful” (aOR 2.8, P = 0.002), and two demographic variables: younger age (aOR 0.92, P = 0.001) and not being married or in a common‐law relationship (aOR 0.30, P = 0.008).ConclusionsDepression is common in patients with cirrhosis. It has a significant impact on HRQoL and functional status. The developed clinical nomogram is promising for the rapid screening of depression in patients with cirrhosis.
Commitment of independent and institutional women directors to corporate social responsibility reporting
Authors: Pucheta‐Martínez María Consuelo , Bel‐Oms Inmaculada , Olcina‐Sempere Gustau 
Published: November 2018

AbstractThis paper examines how independent and institutional women directors on boards affect corporate social responsibility (hereafter CSR) reporting. Most of the previous empirical evidence has shown a linear association between female directors and CSR disclosure, but to the best of our knowledge, no research has investigated the individual effect of independent and institutional female directors on CSR reporting. Therefore, the analysis of how the disclosure of CSR information is affected by independent and institutional women directors in a separate way merits our attention. Thus, we posit that there is a nonlinear association, concretely quadratic, between independent and institutional female directors on boards and CSR reporting. Our results demonstrate that, in line with the monitoring hypothesis, as the presence of independent and institutional women directors on boards increases, the CSR disclosure improves, but when their presence on boards reaches a tipping point (20.47% and 13.32%, respectively), CSR reporting decreases, which is consistent with the collusion hypothesis. This research contributes to the existing literature on the relationship between board gender diversity and CSR disclosure by suggesting that board structures formed by institutional and independent female directors have an effect on CSR reporting. Hence, female directors play a relevant role on boards since they may influence the CSR disclosure.
Xeroderma pigmentosum: overview of pharmacology and novel therapeutic strategies for neurological symptoms
Authors: Abeti Rosella , Zeitlberger Anna , Peelo Colm , Fassihi Hiva , Sarkany Robert P E , Lehmann Alan R , Giunti Paola 
Published: November 2018

Xeroderma pigmentosum (XP) encompasses a group of rare diseases characterized in most cases by malfunction of nucleotide excision repair (NER), which results in an increased sensitivity to UV radiation in affected individuals. Approximately 25–30% of XP patients present with neurological symptoms, such as sensorineural deafness, mental deterioration and ataxia. Although it is known that dysfunctional DNA repair is the primary pathogenesis in XP, growing evidence suggests that mitochondrial pathophysiology may also occur. This appears to be secondary to dysfunctional NER but may contribute to the neurodegenerative process in these patients. The available pharmacological treatments in XP mostly target the dermal manifestations of the disease. In the present review, we outline how current understanding of the pathophysiology of XP could be used to develop novel therapies to counteract the neurological symptoms. Moreover, the coexistence of cancer and neurodegeneration present in XP led us to focus on possible new avenues targeting mitochondrial pathophysiology.Linked ArticlesThis article is part of a themed section on Mitochondrial Pharmacology: Featured Mechanisms and Approaches for Therapy Translation. To view the other articles in this section visit http://onlinelibrary.wiley.com/doi/10.1111/bph.v176.22/issuetoc
Bilingual infants excel at foreign‐language talker recognition
Authors: Fecher Natalie , Johnson Elizabeth K. 
Published: November 2018

AbstractBilingual and monolingual infants differ in how they process linguistic aspects of the speech signal. But do they also differ in how they process non‐linguistic aspects of speech, such as who is talking? Here, we addressed this question by testing Canadian monolingual and bilingual 9‐month‐olds on their ability to learn to identify native Spanish‐speaking females in a face‐voice matching task. Importantly, neither group was familiar with Spanish prior to participating in the study. In line with our predictions, bilinguals succeeded in learning the face‐voice pairings, whereas monolinguals did not. We consider multiple explanations for this finding, including the possibility that simultaneous bilingualism enhances perceptual attentiveness to talker‐specific speech cues in infancy (even in unfamiliar languages), and that early bilingualism delays perceptual narrowing to language‐specific talker recognition cues. This work represents the first evidence that multilingualism in infancy affects the processing of non‐linguistic aspects of the speech signal, such as talker identity.
Association between occlusal characteristics and the occurrence of dental trauma in preschool children: a case‐control study
Authors: Primo‐Miranda Ednele Fabyene , Ramos‐Jorge Maria Letícia , Homem Márcio Alexandre , de Souza Débora Souto , Stetler Amanda Dias , Ramos‐Jorge Joana , Marques Leandro Silva 
Published: November 2018

AbstractBackground/AimsOcclusal features may increase the risk of dental trauma. The aim of the present study was to evaluate the association between occlusal characteristics and the occurrence of dental trauma in preschool children.Materials and MethodsA population‐based case‐control study was conducted with a representative sample of 200 children 3‐5 years of age enrolled at private and public preschools in the city of Diamantina, Brazil. The case and control groups were matched for gender, age and type of preschool (public or private) at a ratio of 1:1 (100 cases and 100 controls). Independent variables of interest to the study (occlusal characteristics) and potential confounders (sociodemographic characteristics, sucking habits and lip coverage) were investigated. Intra‐examiner and inter‐examiner kappa values were higher than 0.80 for all oral conditions evaluated. The SPSS 22.0 program was used to analyse the data. Descriptive and univariate analyses as well as simple and multiple logistic regression analyses were performed.ResultsThe occlusal feature most strongly associated with trauma was anterior open bite (OR = 3.80; 95% CI: 1.42‐10.16). Maxillary anterior crowding (OR = 2.14, 95% CI: 1.00‐4.63) and overjet (OR = 1.12, 95% CI: 0.58‐2.17) were associated with the occurrence of trauma independently of the confounding variables (sociodemographic characteristics, sucking habits and lip coverage), but these variables lost their significance when adjusted for other types of malocclusion. Anterior open bite remained strongly associated with dental trauma, regardless of confounding variables and other types of malocclusion.ConclusionAnterior open bite was the main variable associated with dental trauma in the preschool children analysed independently of the confounding variables and the presence of other malocclusions.