bluuebunny/crossref_metadata_2025_split huggingface dataset:
The politicization of senior civil service in Korea: a human resource management perspective
Authors: Lee Chang Kil 
Published: October 2018

Purpose
The purpose of this paper is to examine the politicization of senior civil service (SCS) in Korea from a human resource perspective. To be specific, it is to explore how much the SCS has been politicized after its inception in 2006 and to discover what has strengthened it.

Design/methodology/approach
This paper employs the human resource management perspective with five stages, selection, rotation, education, promotion and compensation, which are related with different weights to four causes of politicization: political desire to control, leadership change, public demands and political interest.

Findings
This paper argues that politicization of SCS in Korea has gradually increased during the last 10 years. It also found that, while selection and promotion is strongly politicized, education and compensation is weakly politicized.

Originality/value
This paper mainly draws increasing politicization after it was introduced. Little prior literature has explored the politicization of SCS in human resource management processes and its causes for Korea.
Finding face: building collections to support indigenous identity
Authors: Roy Loriene 
Published: October 2018

Purpose
This paper aims to review content provided in an article published in 1993 to determine if there is still a need to provide information services to American Indians living away from their homeland areas.

Design/methodology/approach
The design involved reviewing the content and recommendations provided in the 1993 article and then to update this content by reviewing updated US Census data, a literature review and observed examples based on personal observations and experiences.

Findings
The paper found that there is still a need for services due to increased American Indian population. While more American Indian librarians are employed, there is still a need for all librarians to learn how to serve this population.

Originality/value
While the article reviews content from 1993, it provides original perspectives and adds additional evaluation criteria.
Auditing Corporate Governance Statements in Greece – the role of internal auditors
Authors: Koutoupis Andreas , Pazarskis Michail , Drogalas George 
Published: October 2018

PurposeThe purpose of this paper is to examine the role of internal audit with respect to Auditing Corporate Governance Statements based on a practical approach. Moreover, it examines the application of internal control best practices in the Athens publicly listed firms based on a series of related statements.Design/methodology/approachThe authors conducted all large and medium capitalization publicly listed companies via a research questionnaire which forms a basis of a descriptive research analysis. The methodology is based on the best worldwide acceptable practices as represented by the Committee of Sponsoring Organizations internal control – integrated framework, as well as the relevant laws and regulations and best practices with respect to Corporate Governance Statements.FindingsThe research concludes that internal auditors limit their role in verifying compliance with the relevant laws and regulations rather than adopt a consulting role toward the improvement of the content and quality of Corporate Governance Statements information. Also, it contributes to the corporate governance research by verifying that the effectiveness of internal controls contributes to sound corporate governance practices.Practical implicationsInternal auditors depending on the organization they serve may adopt different roles regarding Corporate Governance Statements preparation, review and audit such as consultative which may add value to the quality of Corporate Governance Statements.Originality/valueIt is the first research regarding quality characteristics of the Corporate Governance Statements and the role of internal audit in Greece, and it provides the basis for further research among European Union countries.
Mapping worldwide research on the Internet of Things during 2011-2016
Authors: Erfanmanesh Mohammadamin , Abrizah A. 
Published: October 2018

PurposeThe Internet of Things (IoT) has attracted wide attention from researchers to address the potential of this technology in various industries recently. This study aims to investigate different characteristics of worldwide research on the IoT using bibliometrics, network analysis and altmetrics. Growth of the literature, publication types, languages, publication countries and research subjects are addressed. The scientific and social impact of the journal articles has also been examined using citation and altmetrics scores.Design/methodology/approachThe Scopus database was searched for articles indexed under the terms “Internet of Thing*” or “IoT” or “Internet of Everything*” or “Web of Thing*”, and a total of 13,725 articles from 2011 to 2016 were retrieved and analysed.FindingsThere was a continuous increase in the number of publications per year over the period, with a 6.7-fold rise in the number of publications, with the highest share of research output (4,989) published in 2016. Contribution of authors at the micro, meso and macro levels was analysed. About 89 per cent of total publications were the result of collaborative efforts, and Asia-Pacific was responsible for almost 53 per cent of world scientific production of IoT literature. Generally, the IoT research are found in publications concentrating on computer networks and communications, electrical and electronic engineering and computer science applications. The results also showed that the presence of IoT research on the social web is still low, with 6.8 per cent of total publications presenting some altmetric activity.Research limitations/implicationsThe work reported is limited to only Scopus-indexed publications. While the search methodology aimed to be as inclusive as possible, it may not have captured all scholarly research output in the IoT world.Practical implicationsThe findings of this study may help researchers understand the performance of IoT research from across the world and suggest directions for further research.Originality/valueThis paper reviews the literature of the IoT in past five years using rigorous bibliometric, altmetric and network analysis tools.
Navigating institutional complexities
Authors: Langevang Thilde , Hansen Michael W. , Rutashobya Lettice Kinunda 
Published: October 2018

Purpose
The purpose of this paper is to examine how female entrepreneurs navigate complex and challenging institutional environments. It draws on institutional theory and the concept of response strategies to institutional pressures to explore the institutional barriers that female entrepreneurs encounter and highlights the strategies women employ to overcome them.

Design/methodology/approach
This paper builds on a case study of female entrepreneurs engaged in food processing in Tanzania. It draws on semi-structured interviews with nine female entrepreneurs, one focus group discussion with six female entrepreneurs and two semi-structured interviews with representatives from women’s business associations (WBAs).

Findings
This paper reveals a repertoire of active strategies enacted by women entrepreneurs, including advocacy through WBAs, bootstrapping, semi-informal operations, co-location of home and business, spouse involvement in the business, downplay of gender identity, reliance on persistence and passion and networking through WBAs. While these strategies involve various degrees of agency, the findings indicate that collective efforts through WBAs offer women the most promise in terms of influencing institutional structures.

Originality/value
While there is a growing body of literature examining how institutions influence female entrepreneurs, there is a dearth of knowledge on how women experience institutional complexities and actively react to institutional barriers, complexities and contradictions. This paper shows the value of analytical attention to female entrepreneurs’ agency by highlighting women’s active responses and documenting a repertoire of strategies.
Design thinking as a dynamic methodology for information science
Authors: Nakano Natalia , Oliveira Joao Augusto Dias Barreira e , Jorente Maria José Vicentini 
Published: October 2018

PurposeThis paper aims to present an overview of the design thinking (DT) methodology applied to information science research focusing on the user journey. DT stages are essential to understand, create and implement solutions based on the identified problems.Design/methodology/approachThe paper applies bibliographic, theoretical and exploratory research based on the literature from DT methodology and information science.FindingsThe area of information science has not fully incorporated DT methodology on its practices, and DT presents considerable potential to support user experience.Practical implicationsRaise awareness of the information science community regarding the DT methodology as an alternative to apply to various types of research.Originality/valueDT brings a unique contribution to engage people toward innovation in information centers; the paper is original, as it provides insights on the application of DT to improve the user journey related to information.
Making sense of global key account management (GAM): a case study from Japan
Authors: Ellis Nick , Iwasaki Akihito 
Published: October 2018

Purpose
The purpose of this paper is to investigate the relevance to situated managerial practice of the implementation frameworks contained in the global (key) account management (GAM) literature and to explore what specific GAM-related issues may be faced by key account managers working for an MNC based in Japan.

Design/methodology/approach
Following a critical literature review, including a discussion of sales management in Japan, an exploratory case study is conducted of a chemical supplier that claims to be making the transition toward GAM.

Findings
The findings confirm that intra-organizational contextual and cultural factors appear to influence the adoption of GAM programs by the focal firm. This suggests there is not a “one size fits all” strategic pathway to implementing GAM, and that western theoretical perspectives on KAM/GAM do not appear to have permeated the sense-making of some Japanese managers.

Research limitations/implications
While the study indicates that the US/European approach to KAM and GAM does not appear to fit well with the Japanese business culture, this conclusion must come with the caveat that this is not necessarily a generalizable case.

Originality/value
Much of the prior B2B marketing literature on KAM and GAM has investigated only western firms. This is possibly the first empirical research on GAM in a Japanese company. The paper offers a number of implications for theory and ponders the wisdom of making recommendations from such a culture-bound study.
The impacts of competence-based marketing capabilities: relative attention, relationship learning and collaboration development
Authors: Liu Feng-Hsu , Chen Lu-Jui 
Published: October 2018

PurposeOriginal equipment manufacturing (OEM) suppliers must identify and communicate competences to ensure that they are successfully translated into competitive advantages. This study aims to explore the competence-based marketing capabilities of suppliers based on competence-based marketing view. It integrates resource-based theory and resource dependence theory to conduct a detailed evaluation of the impact of competence-based marketing capabilities on collaboration development, which is classified as either exploitative or explorative collaboration between buyers and suppliers.Design/methodology/approachThe partial least squares method was used to analyse and find direct support for the authors’ hypotheses based on cross-sectional data from a sample of 116 Taiwanese OEM suppliers.FindingsThe results find no support as recent arguments that the marketing of competence would directly affect collaborative relationships in a buyer–supplier relationship. The two mediating roles of relative attention from buyers and relationship learning with buyers were confirmed. The empirical findings indicated that relative attention from buyers partially mediates the relationship between competence-based marketing capabilities and exploitative collaboration development, while relationship learning completely mediates the relationship between competence-based marketing capabilities and two-pronged collaboration development.Originality/valueThis study provides a thorough examination of competence-based marketing capabilities, which have attracted substantial attention from business scholars but empirical research investigating and discussing how suppliers develop new collaborations with buyers is lacking.
Dispersion of marketing activities in business-to-business firms
Authors: Blachetta Marie , Kleinaltenkamp Michael 
Published: October 2018

Purpose
The purpose of this paper is to explore the manifestations and the effects of the dispersion of marketing activities (DoMA) in business-to-business (B2B) firms.

Design/methodology/approach
To analyze the manifestations and effects of DoMA, an empirical study was conducted in German B2B firms that consisted of a qualitative pre-study and an online questionnaire-based quantitative study.

Findings
Findings highlight that there is not “one” DoMA in B2B firms but that the degrees of dispersion differ with respect to various marketing activities. Moreover, a cluster analysis of the firms with respect to the manifestation of their DoMA reveals interesting differences with respect to the relationship between DoMA and the perceived performance of the marketing activities.

Originality/value
This explorative study is one of the first to empirically investigate the extent of DoMA in B2B firms. It shows how different DoMA can be in practice with respect to single marketing activities, as well as firms, and how this impacts the perceived performance of marketing activities.
The impact on competitiveness of customer value creation through relationship capabilities and marketing innovation
Authors: Sánchez-Gutiérrez José , Cabanelas Pablo , Lampón Jesús F. , González-Alvarado Tania E. 
Published: October 2018

PurposeThe identification of customer needs through relationship management and their transformation into marketing innovation are two key processes in customer value creation. When combined, they can improve a firm’s competitive position, not only in terms of profitability but also by reducing costs and promoting the use of technology. The purpose of this paper is to analyze the link between managerial relational capability and marketing innovation in customer value creation, and to look at how that value creation affects competitiveness.Design/methodology/approachWe analyze 450 small- and medium-sized enterprises (SMEs) in the furniture industry in the metropolitan area of Guadalajara (Mexico). To this sample is applied a confirmatory factor analysis and a structural equation model to analyze the impact of management capabilities in relationships and marketing innovation on customer value creation and to determine how the value created affects competitiveness.FindingsThe results show that management capabilities in customer relationships and in the way they convert knowledge of customer needs into specific choices in the market have a positive effect on customer value creation, as well as on financial performance, cost optimization and the use of technology, all of which can be used as indicators of competitiveness.Originality/valueThe study covers customer value creation in an emerging economy, that of Mexico, and relates it to business competitiveness from a holistic point of view which goes beyond profitability by also including cost reduction and the use of technology.
Interactional and procedural practices in managing coopetitive tensions
Authors: Tidström Annika , Ritala Paavo , Lainema Kirsi 
Published: October 2018

Purpose
The purpose of this paper is to explore interactional and procedural practices in managing tensions of coopetition (simultaneous collaboration and competition between firms).

Design/methodology/approach
Through an in-depth literature review of prior research within coopetition and strategy-as-practice fields, and by using two illustrative empirical examples, the authors develop a framework for preventing and managing coopetitive tensions through combinations of procedural and interactional practices.

Findings
The authors identify tensions related to strategizing, task and resource allocation, as well as knowledge sharing. Furthermore, they demonstrate potential ways of how these tensions can be prevented, resolved and managed.

Research limitations/implications
The findings show that the analysis of tensions in coopetition would benefit from a holistic, multilevel approach that recognizes practices that are interactional (i.e. face-to-face interactions) as well as procedural (i.e. organizational routines). Coopetitive tensions and their resolution are related to the use or neglect of both types of practices. Furthermore, interactional and procedural practices are mutually interdependent and can complement each other in tension management in various ways.

Practical implications
The findings of this study shed light on the roles and activities of actual practitioners involved in coopetition, and shows how their work and practices in-use contribute to coopetition, related tensions and their resolution.

Originality/value
By adopting the strategy-as-practice approach, this study generates valuable insights into the practices and tensions in coopetition, as well as illuminates the roles of the practitioners involved in managing coopetition relationships.
Effects of IT-based supply chains on new product development activities and the performance of computer and communication electronics manufacturers
Authors: Kou Tun-Chih , Chiang Chang-Tang , Chiang Ai-Hsuan 
Published: October 2018

PurposeSome studies have suggested that a supply chain augmented with information technology (IT) has a positive effect on performance in the marketplace. However, these studies have not explained how the IT-based supply chain achieves this superior performance. This study aims to reveal some of the mediating influences at play: the new product development (NPD) activities of product launch, product innovativeness and product development capability.Design/methodology/approachTaking the electronics manufacturer’s perspective, this study took a resource-based view to propose that NPD activities are affected by IT advancement and that IT-based supply chain architecture is a critical resource that ultimately affects new product performance. Thus study focuses on product launch, because this is the most expensive and risky stage of NPD; product innovativeness, because it plays a substantial role in achieving a competitive advantage; and product development capability, because it leads to superior product performance. A questionnaire was used to collect data from managers of projects, products and supply chains of computer and communication electronics manufacturers; 235 valid questionnaires were returned. These data were subsequently analyzed using a variety of statistical methods.FindingsThe results support that manufacturers’ IT resources enable them to enhance NPD activities effectively with their suppliers, and that NPD activities play a key role in moderating the relationship between IT-based supply chains and new product performance.Originality/valueThis paper provides an empirically tested model of how IT-based supply chain architecture can lead to superior new product performance through product lean launch, product innovativeness and product development capability.
Public relations at the crossroads
Authors: Wolf Katharina , Archer Catherine 
Published: October 2018

Purpose
Using the theoretical lens of social capital, this paper provides insight into senior public relations (PR) professionals’ views on and attitudes towards digital communication in Singapore and Perth, Western Australia, and explores the fundamental question of PR purpose.

Design/methodology/approach
Drawing on Bourdieu’s theory of practice and in particular his notion of social capital, this exploratory study is based on the critical analysis of 31 semi-structured interviews with senior PR professionals in Singapore and Perth, Western Australia.

Findings
PR professionals concur with assumptions made in the extant literature regarding the potential of digital media for PR, despite broad agreement that the fundamentals of good communication have not changed. At its core PR is about counselling, relationships and the building of social capital. Hence, digital tools and platforms are typically being referred to as merely an extension of the PR toolkit. However, as illustrated within the context of influencer engagement, PR has increasingly adopted advertising-led models and has moved away from its core business of developing strategic relationships and goodwill, hence contributing to the convergence of previously distinct communication functions.

Originality/value
This paper is believed to be one of the first to look at the theory of social capital related to PR within a digital context. Further, it takes a holistic view of PR professionals’ views on working with digital media in two geographical locations that have been under-represented in scholarly work in the field of PR. While much of the extant literature has focussed on the benefits of social media for PR, this paper takes a critical look at current challenges, including the rise of social media influencers. The paper contributes to theory relevant to social capital as it looks at the convergence of the professions relevant to digital disruption and argues for PR claiming its distinctive attributes.
Determinants of halal meat consumption in Germany
Authors: Sherwani Mehkar , Ali Afzaal , Ali Adnan , Hussain Sikander 
Published: October 2018

Purpose
The purpose of this study is to investigate the determinants of halal meat consumption within a Turkish Muslim migration population in Germany using the theory of planned behaviour (TPB) as a conceptual framework. The role of self-identity as a Muslim, dietary acculturation in the host culture, moral obligation to purchase halal food and trust on the authenticity of available halal food are explored.

Design/methodology/approach
A quantitative cross-sectional survey design for the current study was adopted. Purposive sampling through self-administered questionnaires was used to collect data from 517 Muslim consumers originated from Turkey and currently living in Germany. The analysis includes exploratory factor analysis, means scores, linear correlation and multiple regressions to examine the determinants of halal meat consumption.

Findings
A positive personal attitude towards the consumption of halal meat, motivation to comply with the opinion of important persons and institutions and the perceived control over consuming halal meat predict the intention to eat halal meat among Muslims.

Research limitations/implications
This study used self-identity, dietary acculturation, trust and moral obligation as moderator variables. Future research should also examine the moderating effects of values such as individualism/collectivism and materialism and demographic factors such as age, country of origin, education level and income level to increase the predictive power of the current TPB model.

Practical implications
Practical implications can be extended to those policymakers, marketing managers and advertising agencies dealing with food-related products. They can pursue strategies based on religious self-identity, dietary acculturation, trustworthiness and moral obligation factors in their distribution and communication efforts targeted at the growing local and international market of halal food.

Originality/value
This is one of the few studies investigating the determinants of halal meat consumption in a Muslim population in Germany using the TPB within a food, religion and migration context.