bluuebunny/crossref_metadata_2025_split huggingface dataset:
Effect of load on the tribological properties of Si3N4-hBN composite ceramics sliding against Si3N4
Authors: Gao Dong Qiang , Wang Rui , Chen Wei 
Published: September 2018

Purpose
The effect of the load on the tribological properties of Si3N4-hBN sliding against Si3N4 were investigated under dry and water lubrication condition.

Design/methodology/approach
Using a MMU-5G type pin-on-disc friction and wear tester.

Findings
Under the dry friction, the wear mechanism was dominated by ploughing and abrasive wear, and the contact status was elastic contact under the load less than 25 N. With the increase of the load, the friction coefficient decreased; the main wear mechanism was fatigue fracture, and the contact status turned into plastic contact. Under water lubrication, effective lubrication film could be produced on the worn surface, and it had a function of fluid lubrication under the load less than 15 N. With the increase of the load, the pin and the disc came into direct contact, and the friction and wear of the pairs were aggravated; the wear mechanism changed from chemical wear into abrasive wear and brittle spalling.

Originality/value
The study on the effect of the load on the tribological properties of Si3N4-hBN sliding against Si3N4 was investigated under dry and water lubrication condition in the way of contact stress.
Tribological behaviour of WC-10Co4Cr coated slurry pipe materials
Authors: Kumar Kaushal , Kumar Satish , Gupta Munish , Garg Hem Chander 
Published: September 2018

Purpose
This paper aims at erosion wear experimentation conducted on two piping materials, namely SS202 and SS304 to establish the effect of rotational speed, concentration and time period.

Design/methodology/approach
Erosion wear because of slurry flow is investigated using a slurry erosion pot tester. Fly ash is taken as erodent material having different solid concentrations lie in range 30 to 60per cent (by weight). Experiments are performed at four different speeds, i.e. 600; 900; 1,200; and 1,500 rpm for time duration of 90, 120, 150 and 180 min, respectively. To enhance erosion wear resistance of both piping materials, high-velocity-oxy-fuel coating technique is used to deposit WC-10Co4Cr coating. The parametric influence of erosion wear is optimized using Taguchi method.

Findings
The results show that significant improvement in erosion wear resistance is observed by deposition of WC-10Co4Cr coating. It is observed that rotational speed is found as highly influencing parameter followed by concentration and time duration. Parametric investigation of erosion wear is helpful to develop a procedure for minimizing the erosion wear in pipeline for the flow of solid-liquid mixture.

Originality/value
Slurry erosion wear of WC-10Co4Cr coated stainless steel (SS202 and SS304) is substantiated by extensive microstructural analysis and optimization technique.
Branding effectiveness measurement in non-profit environment
Authors: Garg Ebha , Swami Sanjeev , Malhotra Sunita Kumari 
Published: September 2018

Purpose
Literature suggests that branding effectiveness measures are present in for-profit sectors but lacks such comprehensive measures for the non-profit sector. Moreover, most of the branding effectiveness measures are either based on brand image approach or on brand identity approach. The purpose of this paper is, therefore, to propose an integrated branding effectiveness measurement metrics for non-profit organizations (NPOs).

Design/methodology/approach
Judgmental and simple random sampling techniques are used for data collection. The final sample comprises 150 respondents including donors, volunteers, beneficiaries and media who were administered interview schedules. Based on the ratings given by the respondents regarding branding effectiveness parameters of the five NPOs of a major city in Northern India, branding effectiveness score of each NPO is computed. The branding measures adopted by NPOs rated high are selected in the proposed brand effectiveness metrics.

Findings
The proposed metrics encapsulates brand identity parameters such as management profile, vision, culture, as well as brand image parameters such as brand awareness, brand understanding, brand association of the stakeholders, etc. The metrics also link the two through brand performance parameters.

Research limitations/implications
Multiple hierarchical structures of government infested with bureaucracy and lack of specialized staff with focused approach have reduced the effectiveness of their socio-development programs in emerging economies. This has led to an increase in number, diversity and impact of NPOs that compete for resource generation. Branding is a powerful tool for NPOs not only for resource generation but also for driving the social goals. The branding effectiveness metrics would help NPO managers reinforce the internal identity by increasing the cohesion and the capacity of the organization as well as create a strong brand image by garnering the support of multiple stakeholders through mutual trust thereby creating a greater social impact.

Originality/value
The uniqueness of the study stems from the fact that the proposed branding effectiveness measurement metrics in non-profit environment encapsulates brand image, brand identity and brand performance parameters.
Industrial marketing research: a bibliometric analysis (1990-2015)
Authors: Valenzuela Fernandez Leslier Maureen , Nicolas Carolina , Merigó José M. , Arroyo-Cañada Francisco-Javier 
Published: September 2018

PurposeThe purpose of this paper is to determine the most influential countries and universities that have contributed to science in the field of industrial marketing research during the period from 1990 to 2015.Design/methodology/approachBibliometric methodology is adopted, focusing on the most productive and influential countries and universities within this discipline, for the scientific community analyzing journals listed in the Web of Science (WoS) database from 1990 to 2015 and is supplemented by using VOS viewer to graph the existing bibliometric networks for each and every variable.FindingsEvidence that the USA and UK remain leaders in the investigation of industrial marketing research. Finland stands at the third place, leaving Australia and Germany behind. In reference to the universities, Michigan State University ranks as the leader.Research limitations/implicationsThe process of data classification originates from WoS. Moreover, to provide a comprehensive analytical scenario, other factors could have potentially been considered such as the editor’s commitment to leading journals, to partnerships and conferences, as well as other databases.Originality/valueThis paper takes into account alternative variables that have not been previously considered in previous studies, such as universities and countries in which the transcendental contributions to this field have taken place, providing a closer look, which gives rise to further discussions and studies with more detail to the history of this science in the future.
Revealing business customers’ hidden value formation in service
Authors: Strandvik Tore , Heinonen Kristina , Vollmer Sanna 
Published: September 2018

Purpose
This paper aims to identify how, in contrast to a provider-oriented stance where customer value is conceptualised as being controlled by the provider, customer value is formed for business customers beyond what is visible to the provider.

Design/methodology/approach
This paper builds on the primacy of the customer. Customer-dominant logic (CDL) is used as the conceptual underpinning, meaning that the customer, rather than the service provider or the service system, is at the centre. A case study was conducted with seven key users from three customer companies of an information and communications technology (ICT) provider of in-house services. The study used a micro-social level focus by capturing customers’ experiences of those activities where value in use is formed.

Findings
The findings indicate that value formation is not related only to direct service interactions and furthermore substantially takes place beyond a service provider’s visibility line. Hence, value formation is in large part hidden for the service provider because it is embedded in customers’ activities and experiences.

Research limitations/implications
Although the study is limited to one case concerning ICT services, these findings may apply to other service businesses, in particular to knowledge-intensive outsourcing businesses.

Practical implications
Understanding a customer’s value formation from the customer’s point of view is the key to service development for any business service provider.

Originality/value
Applying a CDL approach, the authors deepen the understanding of customer value formation as it emerges in customer activities. The study provides detailed insight into business customers’ value formation processes. The study’s findings challenge the current emphasis on interactions and co-creation and instead demonstrate the importance of understanding customer logics and contexts.
Effects of organizational learning on performance: the moderating roles of trust in leaders and organizational justice
Authors: Oh Seok-Young 
Published: September 2018

PurposeThe purpose of this paper is to identify how organizational learning processes influence perceived organizational performance and examine the moderating roles of organizational justice and trust in managers therein.Design/methodology/approachThis study develops a theoretical model to exhibit how knowledge acquisition and transfer activities influence perceived organizational performance. Data were collected from 515 respondents and analyzed by PROCESS macro for SPSS.FindingsThis study found that feedback learning flows are strongly mediated between learning stocks and organizational performance. It also found that organizational justice moderates the effect of learning stocks on organizational performance through feed-forward learning flows, while trust in manager moderates the effect of learning stocks on organizational performance through feedback learning flows.Research limitations/implicationsThis study has a limitation in which it uses self-report data to measure all constructs. The objective measure may be necessary for future study.Practical implicationsThe implications of this study are twofold. First, it finds that the higher organizational justice, the better the transfer of knowledge from the bottom up. When firms need to explore new knowledge, fairness in procedure and the distribution system is critical. Second, the higher the trust in management, the better the transfer of knowledge from the top down. The role of managers is instrumental in persuading employees and disseminating knowledge.Originality/valueCombining functionalist and critical perspectives and developing a theoretical model, this study contributes to the understanding of how trust and justice facilitate learning activities within organizations.
The double-edged effects of perceived knowledge hiding: empirical evidence from the sales context
Authors: Wang Yonggui , Han Myat Su , Xiang Diandian , Hampson Daniel Peter 
Published: September 2018

PurposeDespite managers’ investments in facilitating knowledge sharing, knowledge hiding remains prevalent in organizations. Existing studies shed light on the antecedents and consequences of knowledge hiding from the hider’s perspective. This study, the first, aims to examine the consequences of perceived knowledge hiding on the performance of knowledge seekers individually and organizations more broadly.Design/methodology/approachThe authors develop a theoretical framework, drawing on self-determination theory (SDT) and social exchange theory (SET). The framework is tested empirically via hierarchical regression analyses, using survey data collected from salespersons (n= 296) and supervisors (n= 83) employed by one of the largest distribution and market expansion companies in Myanmar.FindingsConsistent with SDT, the results show that perceived knowledge hiding exerts a positive effect on knowledge seekers’ individual sales performance, although this relationship is moderated by social interaction. Conversely, the results show a negative relationship between perceived knowledge hiding and team viability, which is moderated by reward structure, consistent with SET.Research limitations/implicationsThe results have several strategic implications, including on the type of reward structures (i.e. individual vs team-based) that most effectively mitigate the negative consequences of perceived knowledge hiding.Originality/valueThis is the first empirical study of the consequences of perceived knowledge hiding. This model integrates two theoretical perspectives which highlight positive and negative consequences of perceived knowledge hiding.
Secrets and knowledge management strategy: the role of secrecy appropriation mechanisms in realizing value from firm innovations
Authors: Hannah David , Parent Michael , Pitt Leyland , Berthon Pierre 
Published: September 2018

PurposeThe purpose of this paper is to explore in depth the mechanisms that organizations use to keep their innovations secret. This paper examines how, when and why secrecy appropriation mechanisms (SAMs) can enable innovators to appropriate value from their innovations.Design/methodology/approachBuilding from an extensive literature review of innovation and secrecy, the paper presents a number of implications for theory and research in the form of testable propositions.FindingsThis conceptualization proposes that SAMs can have both positive and negative effects on a number of organizational dynamics. SAMs involve tradeoffs, and the key to understanding whether they create value to organizations lies in understanding that these tradeoffs exist and the nature of these tradeoffs.Practical implicationsWhile most managers recognize the importance of secrecy in innovations, many struggle with the practical challenges of doing so. The paper presents guidance for managers to overcome these challenges.Originality/valueThis paper adds to previous research that has identified secrecy as an important appropriation mechanism for firms by digging deeper into the details of SAMs and exploring their sources, characteristics and effects.
Bi-objective optimization for sustainable supply chain network design in omnichannel
Authors: Yadav Vinay Surendra , Tripathi Sarsij , Singh A.R. 
Published: September 2018

Purpose
The purpose of this paper is to design a sustainable supply chain network (SCN) for omnichannel environment in order to provide better service to customers through flexible distribution. Thus, there is a need to incorporate multiple-channel distribution in the network design of supply chains (SCs).

Design/methodology/approach
A multiple-channel distribution supply chain network (MCDSCN) has been proposed under omnichannel environment. This proposed model integrates online giants with local retailer’s distribution network in an uncertain environment with sustainability. To incorporate sustainability, an objective function is added to reduce carbon content along with other objectives of minimization of SC cost. The model turns out to be mixed-integer linear programming model which is coded in GAMS and solved using CPLEX solver.

Findings
The proposed MCDSCN model is compared with conventional SCN. Furthermore, it was found that the proposed MCDSCN model has achieved significant saving in SC cost and is also more sustainable than conventional SCN. The proposed model also enables online giants to integrate their distribution network with local retailer’s distribution network.

Practical implications
Through proposed model, customers are free to access product and services as per their choice of channels which increases their convenience, reach and satisfaction.

Originality/value
The proposed MCDSCN model is a novel approach to design flexible distribution systems. This would significantly help organizations to design their distribution network more effectively to meet global competition.
Development and validation of an executive training and development-type taxonomy
Authors: Leeds J. Peter , Roach Krystal N. , Burtnick Scott K. , Moody Holly M. 
Published: September 2018

Purpose
The purpose of this study is to develop and validate a taxonomy useful for classifying the training activity preference patterns adopted by executives and for describing how these patterns relate to important workplace measures. Although many organizations hold that well-trained and developed leaders are important for organizational success, little is known about the patterns of self-developmental activities that such leaders choose to initiate and how such training impacts organizational outcomes. Understanding these patterns may be useful in characterizing leaders in terms of training interest and showing a relation between executive training and valued organizational outcomes.

Design/methodology/approach
Using a sample of 4,624 senior executives who completed a training activity and attitude survey, cluster analysis was used to derive a five-type training and development (T&D) taxonomy. Types varied by training activity pattern/attitudes and the proportion of well-trained and less-well-trained executives in each agency were described. The researchers collected an independent sample of employee perceptions of engagement and leader effectiveness and number of equal employment opportunity (EEO) complaints within each agency.

Findings
Organizations with higher concentrations of well-trained/developed leaders tend to have employees with more favorable workplace attitudes and higher regard for senior leaders and generate smaller proportions of EEO complaints.

Research limitations/implications
Data were collected from 2011 and 2012, government leaders were sampled, and outcome analyses were conducted at the agency level rather than at the individual level.

Practical implications
A link between leader training and organizational outcome is useful for promoting and justifying such training to stakeholders.

Social implications
Characterizing leaders by training pattern will be useful in examining training usage/interest and in crafting programs tailored to leaders of different patterns.

Originality/value
An executive training pattern taxonomy is unique in the literature and evidence linking such training to outcome is rare.
When TM strategy is not self-evident
Authors: Naulleau Mickael 
Published: September 2018

Purpose
The purpose of this paper is to contribute to the talent management (TM) and talentship literature by exploring the key organizational conditions required to design a sustainable TM strategy.

Design/methodology/approach
The author carried out a one-year action research with the management board of a mid-sized French company that sought to implement a TM strategy. Immersion in the phenomenon studied allowed inductive exploration of a TM strategy design from the outset of its formulation and conceptualization. Data were collected from observations, interviews and focus groups with different stakeholders (management board, managers and employees) involved in TM strategy project, and were analyzed from a congruence model to interpret a posteriori the key organizational issues affecting TM strategy.

Findings
The findings highlight the need to go beyond simple TM alignment to business strategy, as talentship asserts. They offer an overview of key organizational issues influencing TM strategy: organizational inputs such as environment, history and identity, along with organizational components such as critical tasks, people, structure, management and culture and their mutual influences and dynamics. The lack of congruence among these key organizational factors hinders the ability to conceptualize, formulate and design TM strategy successfully.

Research limitations/implications
Due to its exploratory nature and the fact that it consists of a single case, this study encourages further contributions to the TM and talentship literature on organizational issues affecting TM strategy in other contexts. It also suggests a complementary approach with the decision-making literature to explore the conceptualization stage and the influences of managers involved in TM strategy more deeply.

Practical implications
The paper suggests an organizational diagnosis on organizational conditions and capabilities for designing TM strategy based on congruence analysis used in this case. It also proposes in addition to the talentship approach and congruence analysis, when key organizational conditions are met, a five-step process for guiding managers in making sounder decisions during TM strategy conceptualization.

Originality/value
The paper sheds light on key organizational conditions required to design TM strategy that have been overlooked in the TM and talentship literature. It thus questions the apparent practicability of TM strategy in any organizational context.
Factors affecting the continued use of e-government websites by citizens
Authors: Nawafleh Sahem 
Published: September 2018

PurposeThe concept of eGovernment has received much focus and emphasis across the public administrative sector, with interest centred on its public performance in terms of effectiveness and efficiency. Accordingly, this paper aims to consider those factors affecting the continuous adoption of eGovernment websites by citizens in the context of Jordan, through the design and development of a conceptual model, five factors included, notably digital literacy, e-service marketing efficiency, e-service quality, compulsory e-service utilisation and public staff assistance in regards the transformation of e-service.Design/methodology/approachTo conduct this paper, a quantitative approach was used, after operationalising variables into indicators; data were gathered through the application and completion of a questionnaire survey, by public-sector subjects making up a sample of 237 individuals purposively sampled, wit structural equation modelling was applied to analyse data.FindingsThe results garnered emphasise digital literacy and e-service quality as important factors amongst citizens in Jordan in regards their intention to use, on a continuous basis, eGovernment websites, providing an explanation across 42 per cent of the variance in this regard. On the other hand, the other three factors of e-service marketing efficiency, compulsory e-service use and public staff assistance in regards the transformation of e-service were not identified as significant in terms of their influence on the intention to adopt the ongoing use of eGovernment websites among citizens in the Jordanian context indicating some issues that challenge the eGovernment success.Research limitations/implicationsThis work’s findings are survey-based, subsequent studies could make use of qualitative methods in mind of achieving more detailed and comprehensive understanding of the links between the factors outlined in this study, further, there is the suggestion that other longitudinal and experimental works be completed to establish the links outlined in this study.Practical implicationsFor eGovernment websites continued usage to be efficacious, several facilitating and supporting conditions are vital, including technical and managerial sustenance, as well as supporting policies and regulations that put eGovernment websites into the compulsory utilisation, which requires all the other affecting factors to be in line with facilitating such compulsory orientation.Originality/valueMany studies have been done on exploring the factors that affect the initial adoption of eGovernment websites; however –and up to the author knowledge – this is the first study that explore the second stage of the adoption process, namely, continued use in the context of a developing country such as Jordan. This work will therefore provide a contribution to the eGovernment literature in specific relation to continued use. This will be done through taking into account all five of these factors.