bluuebunny/crossref_metadata_2025_split huggingface dataset:
3D Virtual museum generation by using SuperSQL
Authors: Goto Kento , Kotani Misato , Toyama Motomichi 
Published: September 2018

Purpose
Currently, the results of database acquisition are variously expressed, but it seems that users’ understanding degree will be improved by expressing some search results such as images of products of shopping sites in three dimensions rather than two dimensions. Therefore, this paper aims to propose a system for automatically generating 3D virtual museum that arranges 3D objects with various layouts from the acquisition result of relation database by SuperSQL query.

Design/methodology/approach
The study extended the SuperSQL to generate 3D virtual reality museum using declarative queries on relational data stored in a database.

Findings
This system made it possible to generate various three-dimensional virtual spaces with different layouts through simple queries.

Originality/value
It can be said that this system is useful in that a complicated three-dimensional virtual space can be generated by describing a simple query and a different three-dimensional virtual space can be generated by slightly changing the query or database content. When creating a virtual museum, if there are too many exhibitions or when changing the layout, the burden on the user will be high. But in this system, it is possible to automatically generate various virtual museums easily and reduce the burden on users.
Sensemaking and sensegiving
Authors: Will Matthias Georg , Pies Ingo 
Published: September 2018

Purpose
Change management projects typically fail because they meet employee resistance created by emotional sensemaking processes. This paper aims to present an in-depth explanation for these failures and how change managers could avoid them.

Design/methodology/approach
This study presents an argument in the following three steps: it begins with an empirically well-established fact that attempts at change management often trigger negative emotional responses; the moral foundations theory is then used to identify the typical categories of emotional responses that may result in resistance to organizational change; and the ordonomic approach to business ethics is built upon to substantiate the diagnosis that, in many cases, emotional responses cause employees to behave in a way that is collectively self-damaging.

Findings
The core idea of the current study’s contribution is that emotionally driven processes of sensemaking can easily become dysfunctional, especially in situations that require extensive change. Consequently, it should be top priority for managers to engage in sensegiving, which comprises: narratives that explain what is going on against the background of relevant alternatives and appropriate discourses that guide how employees form their expectations. In a nutshell, sensegiving attempts to reframe sensemaking processes.

Practical implications
Even if a win–win potential already exists, it can still be misperceived. If employees are used to thinking within a trade-off framework, this might trigger trade-off intuitions and negative emotions, in effect leading to a situation that makes everyone worse off. Such mental models might become a self-fulfilling prophecy. To counter such a tendency, sensegiving aims at a professional management of sensemaking processes. The task of successful change management, properly understood, is to create and communicate win–win potentials, ensuring that all parties involved understand that they are not asked to sacrifice their self-interest, instead they are invited to participate in a process of mutual betterment.

Originality/value
The literature on sensemaking draws attention to the empirical fact that resistance to change is typically driven by emotions. The moral foundations theory helps in exactly identifying which emotional dimensions are relevant in times of organizational change. The ordonomic approach to business ethics points out that – owing to their emotional nature – processes of sensemaking might fail, that they may mislead employees into behavioral patterns that are collectively self-damaging. Therefore, a top priority for management is to engage in sensegiving, that is, in (re-)framing sensemaking processes.
Fix-and-optimize heuristics for capacitated lot sizing with setup carryover and backordering
Authors: Güner Gören Hacer , Tunali Semra 
Published: September 2018

Purpose
The capacitated lot sizing problem (CLSP) is one of the most important production planning problems which has been widely studied in lot sizing literature. The CLSP is the extension of the Wagner-Whitin problem where there is one product and no capacity constraints. The CLSP involves determining lot sizes for multiple products on a single machine with limited capacity that may change for each planning period. Determining the right lot sizes has a critical importance on the productivity and success of organizations. The paper aims to discuss these issues.

Design/methodology/approach
This study focuses on the CLSP with setup carryover and backordering. The literature focusing on this problem is rather limited. To fill this gap, a number of problem-specific heuristics have been integrated with fix-and-optimize (FOPT) heuristic in this study. The authors have compared the performances of the proposed approaches to that of the commercial solver and recent results in literature. The obtained results have stated that the proposed approaches are efficient in solving this problem.

Findings
The computational experiments have shown that the proposed approaches are efficient in solving this problem.

Originality/value
To address the solution of the CLSP with setup carryover and backordering, a number of heuristic approaches consisting of FOPT heuristic are proposed in this paper.
Do consumers react differently to sweatshop allegations on luxury and non-luxury brands? A brand entitativity-based account
Authors: Rashid MdSanuwar , Chattaraman Veena 
Published: September 2018

Purpose
Perceived brand entitativity, or the extent to which a collection of brands signifies a group to consumers, differentiates luxury vs non-luxury brands such that luxury brands are perceived to be more entitative than non-luxury brands. Framed by the concept of brand entitativity and the implicit theory, the purpose of this paper is to examine whether this difference in the perceived brand entitativity of luxury and non-luxury brands impacts how consumers respond to sweatshop allegations in context to these brands.

Design/methodology/approach
Two separate experimental studies employing between-subjects designs were conducted among a total of 162 and 276 student consumers from a Southern university of the USA. The authors operationalized sweatshop allegations at two levels, brand-specific allegations (the stimulus brand itself is accused) and industry-specific allegations (other brands of the same industry are accused) to examine the role that brand entitativity plays in these two types of allegations.

Findings
Experiment 1 demonstrated that industry-specific allegations hurt consumer attitudes for luxury brands to a greater extent than non-luxury brands, whereas brand-specific allegations hurt non-luxury brands more so than luxury ones. In experiment 2, the authors find that the above results hold true only for consumers who are more prone to social perceptions of entitativity (entity theorists), but not those who represent an incremental mindset (incremental theorists).

Practical implications
The results can help brand managers understand the negative downstream consequences of brand- and industry-specific allegations for their brand type (luxury vs non-luxury).

Originality/value
This study fills an important gap in understanding consumer reaction to brands’ sweatshop allegations by addressing the role of consumers’ perceived brand entitativity and how it differs for consumers holding different implicit beliefs.
Exploration of the antecedents and consequences of customers’ service experiences
Authors: Ihtiyar Ali , Ihtiyar Hatice Gulsah , Galay Yana 
Published: September 2018

Purpose
The purpose of this paper is to examine the influence of experiential modules and service quality on perceived values of young customers and, respectively, on satisfaction and word of mouth, as well as intention to pay more and revisit. In this endeavour, the study illustrates unique the context of experiential modules and attempts to highlight several improvements in the literature.

Design/methodology/approach
An instrument was developed to measure how strategic experiential module, social judgment module and service quality perceptions of customers influence their functional and emotional experiential value. Primary data, which were gathered by surveying 660 respondents, diagnosed young customers’ experiences in well-known coffee shops in Phnom Penh, Cambodia. Measurement of constructs and its interrelationships were examined based on partial least square–structural equation modelling (PLS–SEM).

Findings
The results of SEM through PLS method were acceptable in terms of reliability and validity. The empirical results revealed that some of strategic experiential modules and service quality perceptions of young customers have positive influences on experiential value. These contributions postulate an impetus for future research in various service settings.

Originality/value
Regarding the role, the study assesses the role of shopping experiences of young consumers on experiential value, customer satisfaction and post-purchase attitudes. It is anticipated that by filling this knowledge gap, the research will assist in strengthening marketing strategies, which require an adjustment in the current business environment. The detailed results and suggestions for future research are discussed further.
Honing of employee creativity in Indian automobile industry
Authors: Chaubey Akriti , Sahoo Chandan Kumar 
Published: September 2018

PurposeThe purpose of this paper is to examine the impact of organizational climate, physical work environment and organizational encouragement on enhancing employee creativity in the Indian automobile industry.Design/methodology/approachThe study used descriptive research design. Through a stratified random sampling method, the authors collected 250 valid responses which were considered suitable to carry out the study. Structural equation modeling was used to validate the hypothesized research model, whereas confirmatory factor analysis was incorporated into the study to check the reliability and robustness of the constructs.FindingsThe results of the study indicated that creative instinct within the employees working in the automobile units becomes more profound when an organization provides a climate and physical work environment which is conducive to stimulate the creative thought process of the employees by encouraging its employees for exchanging ideas among themselves, which motivates them to think out of the box and subsequently foster their creative ability.Practical implicationsThis study incorporates measures that are essential in enhancing the creative ability of the employees working in the Indian automobile industry which can be tactically nurtured by these factors.Originality/valueThe findings add to the existing literature by developing visions and enumerating how organizational climate, physical work environment and organizational encouragement enhances creativity within individuals in Indian automobile units.
An OD approach to leadership development: questions and consequences
Authors: Wiggins Liz , Smallwood Janet 
Published: September 2018

Purpose
The purpose of this paper is to explore the application of ideas and practice from Organisation Development to the creation of a leadership development programme, based in a UK Business School. When leadership development is constructed as a personal and relational endeavour, rather than using competences to create identikit heroes, faculty need to draw less on the espoused certainties of “expert” power and adapt their teaching style and language.

Design/methodology/approach
This case study of an ongoing Masters programme in health leadership, draws on external evaluation data and action research.

Findings
The paper’s prime contribution is as a conceptual stimulus to rethink leadership development programmes based on OD.

Practical implications
The practical implications could be far reaching if business schools want to offer an alternative to perpetuating heroic, individualist models of leadership.

Social implications
As leaders take charge of their own learning, as much as their leading, faculty become powerful participants and draw on OD skills rather than those of expert knowledge.

Originality/value
The paper thus offers a practical example with evaluation of how leadership development can be redesigned congruent with seeing leadership as a socially constructed, relational, dynamic and context specific.
Customer experience challenges: bringing together digital, physical and social realms
Authors: Bolton Ruth N. , McColl-Kennedy Janet R. , Cheung Lilliemay , Gallan Andrew , Orsingher Chiara , Witell Lars , Zaki Mohamed 
Published: September 2018

Purpose
The purpose of this paper is to explore innovations in customer experience at the intersection of the digital, physical and social realms. It explicitly considers experiences involving new technology-enabled services, such as digital twins and automated social presence (i.e. virtual assistants and service robots).

Design/methodology/approach
Future customer experiences are conceptualized within a three-dimensional space – low to high digital density, low to high physical complexity and low to high social presence – yielding eight octants.

Findings
The conceptual framework identifies eight “dualities,” or specific challenges connected with integrating digital, physical and social realms that challenge organizations to create superior customer experiences in both business-to-business and business-to-consumer markets. The eight dualities are opposing strategic options that organizations must reconcile when co-creating customer experiences under different conditions.

Research limitations/implications
A review of theory demonstrates that little research has been conducted at the intersection of the digital, physical and social realms. Most studies focus on one realm, with occasional reference to another. This paper suggests an agenda for future research and gives examples of fruitful ways to study connections among the three realms rather than in a single realm.

Practical implications
This paper provides guidance for managers in designing and managing customer experiences that the authors believe will need to be addressed by the year 2050.

Social implications
This paper discusses important societal issues, such as individual and societal needs for privacy, security and transparency. It sets out potential avenues for service innovation in these areas.

Originality/value
The conceptual framework integrates knowledge about customer experiences in digital, physical and social realms in a new way, with insights for future service research, managers and public policy makers.
Design for service inclusion: creating inclusive service systems by 2050
Authors: Fisk Raymond P. , Dean Alison M. , Alkire (née Nasr) Linda , Joubert Alison , Previte Josephine , Robertson Nichola , Rosenbaum Mark Scott 
Published: September 2018

PurposeThe purpose of this paper is to challenge service researchers to design for service inclusion, with an overall goal of achieving inclusion by 2050. The authors present service inclusion as an egalitarian system that provides customers with fair access to a service, fair treatment during a service and fair opportunity to exit a service.Design/methodology/approachBuilding on transformative service research, a transformative, human-centered approach to service design is proposed to foster service inclusion and to provide a platform for managerial action. This conceptual study explores the history of service exclusion and examines contemporary demographic trends that suggest the possibility of worsening service exclusion for consumers worldwide.FindingsService inclusion represents a paradigm shift to higher levels of understanding of service systems and their fundamental role in human well-being. The authors argue that focused design for service inclusion is necessary to make service systems more egalitarian.Research limitations/implicationsThe authors propose four pillars of service inclusion: enabling opportunity, offering choice, relieving suffering and fostering happiness.Practical implicationsService organizations are encouraged to design their offerings in a manner that promotes inclusion and permits customers to realize value.Originality/valueThis comprehensive research agenda challenges service scholars to use design to create inclusive service systems worldwide by the year 2050. The authors establish the moral imperative of design for service inclusion.
Do consumers value employee ownership? Evidence from an experimental auction
Authors: Mellizo Philip Pablo 
Published: September 2018

PurposeThe purpose of this paper is to evaluate how the public at large perceives employee ownership, and how public perceptions of employee ownership translate into consumer valuation of goods and/or services produced by employee-owned firms. To the extent that consumer interest regarding the governance and ownership structure of firms matters in their purchasing decision, an employee-owned certification label could be an instrument by firms to segment consumer demand, differentiate products and potentially realize a competitive advantage.Design/methodology/approachThree specific questions are evaluated using the fifth price, experimental Vickrey valuation auction. First, the author obtains estimates of willingness to pay (WTP) premia for a specific item (coffee) differentiated in a controlled setting by the certifications labels that signal various non-market attributes. Specifically, the author examines the WTP premium for coffee that is eligible for the Certified Employee-OwnedSMlabel, the Fair Trade CertifiedTMCertified label, as well coffee that qualifies for both labels. Second, the author introduces a treatment to evaluate how the provision of information produced by the third party certifiers affects WTP estimates. And third, the author exploits the use of a controlled setting to evaluate how passive sensory information (i.e. taste) may influence the WTP valuation of the labels.FindingsWTP premia for coffee carrying only the EO label only increase by 67 cents relative to conventional coffee, which was not significantly different from zero. Bids for both FT and EO&FT labeled coffee were, however, positive ($1.22 and $2.17, respectively) and are also statistically significant. The circulation of information to subjects about the certification programs resulted in increased bids. These bid differences were statistically significant for FT and EOFT coffee, but again, not for EO labeled coffee. Finally, differences in tastes did not appear to drive significant differences in bidding behavior, suggesting that WTP consumer decisions are strongly influenced by non-market attributes.Originality/valueMarketers, economists and others have an interest in determining the monetary value individuals place on non-market goods for a variety of reasons; from forecasting new product success to understanding consumer and individual behavior. Unfortunately, many currently available stated preference techniques suffer from hypothetical bias while revealed preference techniques rely on indirect measures. Experimental auctions mitigate some of these issues since they involve individuals exchanging real money for real goods in an active market. WTP valuation has been conducted on a wide variety or products, but none that capture consumer valuation of employee ownership.
Commitment theory: do behaviors enhance the perceived attractiveness of tourism destinations?
Authors: Chang Seohee , Stansbie Paul 
Published: September 2018

PurposeA general point of commitment theory is that the more individuals behave in a certain way toward an entity, the more attractive they feel toward that entity. The main purpose of this study is to investigate whether an individual’s perceived attractiveness toward a tourist destination is enhanced by the number of actual visits to each different attraction within the destination, being controlled by satisfaction.Design/methodology/approachIn doing so, data were collected from 613 individuals at major tourist attractions and traffic centers in Daejeon Metropolitan City, South Korea. Hierarchical multiple regression was used to examine the findings, and the conclusions drawn indicate that there is a statistically significant relationship between the number of visits to different attractions and the perceived attractiveness of the destination, as well as the interaction effect between the number of visits to different attractions and satisfaction.FindingsThe results are supported by literature in the area of commitment theory, in which various authors state that attitudes are evoked by behaviors. Further examination of the findings and conclusions drawn are described in this paper.Practical implicationsThis mechanism should strategically be applied to practical implications to provide more accessible routes to a destination and a networking system. When visitors engage in a community in various ways, they are more likely to continue to engage in a community because they do not prefer to have intangible or tangible costs associated with disengagement.Originality/valueThis paper is the first application of the concept of commitment traced from its original psychological theory to the field of tourism. The effort justification paradigm of commitment theory postulates that if individuals work or study hard toward a specific goal, they gradually perceive the goal as attractive. This study found that the aforementioned paradigm shift is expanded to various types of behaviors, including that involving travel. This paper contributes to an in-depth understanding of the original commitment theory and its application to tourism.
Use of acetazolamide in the treatment of patients with refractory congestive heart failure
Authors: Núñez Julio , Heredia Raquel , Payá Ana , Sanchis Ignacio , del Prado Susana , Miñana Gema , Santas Enrique , de la Espriella Rafael , Núñez Eduardo , Sanchis Juan , Bayés‐Genís Antoni 
Published: September 2018

SummaryAimsOptimal diuretic treatment of patients with refractory congestive heart failure (CHF) remains to be elucidated. In this work, we aimed to evaluate the serial changes of functional class and surrogates of fluid overload (weight and antigen carbohydrate 125) after addition of oral acetazolamide in patients with refractory CHF. Likewise, serial changes in renal function, serum electrolytes and pH were evaluated.MethodThis is an observational retrospective study in which 25 ambulatory patients with refractory CHF that received acetazolamide in addition to standard intensive diuretic strategy were evaluated. Longitudinal assessment of New York Heart Association (NYHA) functional class and biomarkers was analyzed using joint modelling of longitudinal and survival data.ResultsAll patients showed NYHA class III/IV at baseline. After prescription of acetazolamide, a total of 125 outpatient visits were recorded [median visits per patient: 6 (IQR = 3‐7)] during a median follow‐up of 152 days (IQR = 80‐353). A significant decrease in NYHA class, weight, and antigen carbohydrate 125 was observed. On the other hand, estimated glomerular filtration rate increased over time. No significant changes in systolic blood pressure, serum sodium, potassium, amino‐terminal pro‐brain natriuretic peptide, and pH occurred.ConclusionIn a cohort of patients with refractory CHF treated with an intensive diuretic treatment, the addition of acetazolamide was associated with improvement in functional class and surrogates of fluid overload.