bluuebunny/crossref_metadata_2025_split huggingface dataset:
Ambidextrous IT capabilities and business process performance: an empirical analysis
Authors: Ferraris Alberto , Monge Filippo , Mueller Jens 
Published: June 2018

PurposeIn several studies, it has been found that organizational performance is affected by ambidextrous IT capabilities. Nevertheless, business processes are essential to the value generation conversion of IT investment into performance. In the literature, this focus on the impact of IT capabilities at the business process level is still under investigated. So, the purpose of this paper is to test the effects of explorative and exploitative business process IT capabilities on business process performances (BPP) and the positive moderator role of business process management (BPM) capabilities.Design/methodology/approachThis analysis has been done through a quantitative study in the Italian hotel industry. An OLS regression analysis has been carried out on a sample of 404 firms.FindingsThe study identifies distinct effects related to exploration and exploitation and finds a moderating effect of BPM capabilities, explaining their positive impact on BPP.Originality/valueThe main purpose of the paper is to contribute to the area of business process management by demonstrating the importance of both explorative and exploitative IT capabilities for a business process as well as the managerial capabilities at the process level. Furthermore, this focus at the process level allows us to add original insights into research on ambidexterity by expanding existing works.
Quality dominant logic in big data analytics and firm performance
Authors: Fosso Wamba Samuel , Akter Shahriar , de Bourmont Marc 
Published: June 2018

Purpose
Big data analytics (BDA) gets all the attention these days, but as important—and perhaps even more important—is big data analytics quality (BDAQ). Although many companies realize a full return from BDA, others clearly struggle. It appears that quality dynamics and their holistic impact on firm performance are unresolved in data economy. The purpose of this paper is to draw on the resource-based view and information systems quality to develop a BDAQ model and measure its impact on firm performance.

Design/methodology/approach
The study uses an online survey to collect data from 150 panel members in France from a leading market research firm. The participants in the study were business analysts and IT managers with analytics experience.

Findings
The study confirms that perceived technology, talent and information quality are significant determinants of BDAQ. It also identifies that alignment between analytics quality and firm strategy moderates the relationship between BDAQ and firm performance.

Practical implications
The findings inform practitioners that BDAQ is a hierarchical, multi-dimensional and context-specific model.

Originality/value
The study advances theoretical understanding of the relationship between BDAQ and firm performance under the influence of firm strategy alignment.
African Bank Investment Ltd (ABIL): a South African corporate governance failure
Authors: Giamporcaro Stephanie , Marrian Matthew 
Published: June 2018

Subject area
The case on ABIL deals with the important issue of corporate governance, and particularly the crucial role that the board of directors plays. It highlights the complex issue institutional investors face when trying to assess the strength of a board and the quality of information and disclosure. The case is set in South Africa which is an emerging market.

Study level/applicability
The case targets MBA students and can be taught as part of a corporate governance or sustainable and responsible investment module or course. The case is aimed at both local and international students as the case deals with corporate governance principles that are applicable to both audiences. Where necessary, the case provides information to guide international audiences.

Case overview
The teaching case is set on 6 August 2014 when Ian Matthews, the Head of Equities at a South African Asset Manager, BG Wealth, gets a call while on leave. The call is from his boss, chief investment officer, Deryck Medley, informing him of the negative trading update and asking him to come back to prepare for an emergency investment committee that afternoon. The case traces Matthews’ day as he reviews the research reports BG Wealth had put together on ABIL over the previous 15 months. Matthews also recalls the process the investment team went through internally before finally deciding to invest in the company. The case highlights not only the corporate governance failures of ABIL but also the lack of consideration given to ESG factors by BG Wealth.

Expected learning outcomes
The case’s primary teaching objective is to highlight the importance of corporate governance. The case provides detailed insights into the area of corporate governance through the analysis of a corporate failure. Through this teaching case, the students will follow the real-life events that led to the collapse of ABIL. It is intended that the students will be forced to deal with a complex situation and will be required to develop specific solutions to the issues raised.

Supplementary materials
Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Subject code
CSS 1: Accounting and Finance.
Study on parameters characteristics of DDGM(1,1) prediction model with multiplication transformation
Authors: Cui Jie , Ma Hongyan 
Published: June 2018

Purpose
The purpose of this paper is to reveal the changing role of the parameters of the DDGM(1,1) model after multiple transformations in the modeling sequence.

Design/methodology/approach
This paper considers DDGM(1,1) model as the research object, adopts the parameter packet technique to analyze the influence of multiple transformations on the modeling accuracy of this model and discusses the quantitative relation of model parameters as multiple transformations in system’s characteristic sequences.

Findings
The results of numerical calculation show that the modeling accuracy of DDGM(1,1) model is not affected by multiple transformations in the characteristics sequence of systems.

Originality/value
The paper succeeds in realizing the properties of DDGM(1,1) model by using the method of multiple transformations, which is helpful to understand the modeling mechanism and expand the application range of DDGM(1,1) model.
Knowledge sources and innovation in the hotel industry
Authors: Nieves Julia , Diaz-Meneses Gonzalo 
Published: June 2018

PurposeThe purpose of this study is to identify the role played by external knowledge sources and intra-organizational collaboration as determinants of innovation in hotel firms. It proposes that local knowledge sources and intra-organizational collaboration determine the probability of producing incremental innovations, and that non-local knowledge sources determine the introduction of radical innovations.Design/methodology/approachDescriptive statistics made it possible to evaluate the importance of each of the external sources as the origin of ideas for innovation. Principal component analysis was used to find homogeneous groups based on the different knowledge sources contemplated. Multiple regression analysis was used to determine which variables predict a hotel’s capacity to introduce innovations.FindingsThe findings suggest a dissociation between innovations adopted by directly incorporating the specific knowledge provided by external agents and innovations that require the mediation of intra-organizational collaboration for their development.Research limitations/implicationsFuture qualitative studies can provide data that would considerably improve the understanding of how innovation processes are produced in hotel companies based on the use of external knowledge and how hotel firms develop spaces to exchange and combine internal knowledge.Practical implicationsHotel firms can adopt innovations by incorporating specific knowledge from external companies or by developing their own innovations based on information gathered from external agents or events (e.g. customers, attending trade fairs and professional conferences). The transformation of this information into innovations requires the establishment of internal communication channels that foment employees’ collaboration and exchange of information.Originality/valueThe study provides empirical evidence for the relevant role played by both external agents and intra-organizational relationships as sources of knowledge to foster innovation in hotel firms. External agents are classified as local and non-local sources, and their effect on innovation is analyzed, distinguishing between incremental and radical innovations.
Empirical analysis of existing lean service frameworks in a developing economy
Authors: Gupta Shradha , Sharma Monica 
Published: June 2018

Purpose
The purpose of this paper is to do the reliability and validity analysis of existing frameworks in lean services through questionnaire survey. Furthermore, it explores the applicability of these frameworks in Indian service sector.

Design/methodology/approach
A questionnaire survey was floated to 423 lean/quality practitioners in four service sectors in India. The questionnaire has two parts where first part was for collecting the demographic information of respondents and the second part assesses the importance of initiatives identified by various scholars/consultants under different frameworks of lean services. The assessment was done on five-point Likert scale.

Findings
The results indicate that majority of services have adopted lean/process improvement methodology for enhancing operational excellence/performance and customer satisfaction. The study finds that all frameworks display a high level of reliability. Only nine out of eighteen lean service frameworks have displayed unidimensionality with respect to the construct, Lean. No generalised framework for lean services is available. Some essential elements such as servicescapes and change management are not present in any framework. Most of the frameworks are sector specific; thus, there is requirement for a suitable lean service framework.

Research limitations/implications
The data were collected only from four sectors in Indian service industry. Future researchers may test these frameworks for other service sectors and country.

Originality/value
This is the first paper empirically validating the lean service frameworks. The findings of the paper will be of value to lean service practitioners. It helps the quality professionals to recognise a suitable lean service framework to implement in their respective organisation.
Lean implementation and implications: experiences from Macedonia
Authors: Minovski Robert , Jovanoski Bojan , Galevski Petar 
Published: June 2018

Purpose
This paper aims to explore the level of implementation of Lean tools in companies of metalworking and automotive industry in R. Macedonia compared with the global experiences and to explore the relationship between certain dimensions that determine the leanness and the company’s success.

Design/methodology/approach
Based on the analysis and synthesis of the literature, the theoretical research model was developed. Structured interview was used to collect data. The analysis of the first goal was performed using benchmarking with some prior global research and the analysis of the second goal was undertaken with multiple linear regression.

Findings
The distribution of the lean tools through ISO 9001 requirements in this sample generally follows the global experiences. However, most used tools in the companies with solely domestic capital are the basic Lean tools which show certain lack of understanding of the importance of Lean management and strategic commitment to Lean management, in such companies. Dimensions like customer satisfaction, teamwork and motivation, condition and maintenance of equipment and tools, supply chain integration and commitment to quality have significant positive correlation with the company’s success.

Practical/implications
The foreign investments can foster implementation of contemporary management approaches in developing countries. These countries have to find mechanisms to foster acceptance and implementation of Lean management.

Originality/value
This paper is one of the rare attempts to explore the implementation of Lean tools through ISO 9001 requirements and relationship of particular Lean dimensions and the company’s success, in metalworking companies in small developing countries, additionally exploring the differences in the Lean management acceptance considering the ownership of the companies.
State of art perspectives of lean and sustainable manufacturing
Authors: R. Ben Ruben , Vinodh S. , P. Asokan 
Published: June 2018

Purpose
The contemporary manufacturing organizations recognize the importance of lean manufacturing as a tool to eliminate wastes, streamline processes and improve value addition. On the other hand, such organizations also focus on the development of ecofriendly products and processes. In this context, lean manufacturing concepts provide a pathway for attaining sustainable benefits. This paper aims to present the state of art review on lean and sustainable manufacturing.

Design/methodology/approach
A total of 80 research papers on lean and sustainable manufacturing from various perspectives have been reviewed and their contributions are being presented. The perspectives include origin, definition, decision-making, performance measurement, product development and application for both lean and sustainable manufacturing.

Findings
Findings from the literature prove that both lean and sustainable manufacturing systems aim at improving the organizational performance and provide both operational and sustainable benefits. Also based on the studies, it has been found that integrated lean sustainable manufacturing system can be defined as a system that creates value for the customers by eliminating wastes consistently and adopting processes that are ecofriendly, economically viable and safe for the employees to produce green products that enhance the social performance.

Research limitations/implications
The present review considers the papers on lean and sustainable manufacturing based on certain perspectives. Peer-reviewed journal articles, and books are only being considered and reviewed. Articles and information from dissertation thesis, unpublished working papers and conference proceedings were excluded. In future, the study can be enhanced by considering more such perspectives that reflect the ideology and applicability of the selected themes. The practical perspectives of lean and sustainable manufacturing and their integration are also being presented.

Originality/value
This paper presents a review of lean and sustainable manufacturing and provides insights from different perspectives. The scope for their integration is also discussed. The contributions are original.
Exploring the sources and role of knowledge sharing to overcome the challenges of organizational change implementation
Authors: Aslam Usman , Muqadas Farwa , Imran Muhammad Kashif , Ubaid-Ur-Rahman Ubaid-Ur-Rahman 
Published: June 2018

PurposeIn recent times, organizations and leaders are focusing on new strategies to increase the success rate of organizational change (OC) implementation. Therefore, this study aims to uncover the sources and role of knowledge sharing (KS) to overcome the challenges of OC implementation.Design/methodology/approachFor this research, data have been gathered from respondents based on their key designations by using unstructured interview method. Thematic analysis was then performed using the NVivo 11-Plus software.FindingsIt has found that employees in public sector organizations are opposing OC because of ineffective communication, and a lower level of employee participation in decision-making and barriers of, for example, a cultural, social, structural and political nature. Therefore, this study suggests how KS can be used to overcome the challenges of OC implementation.Research limitations/implicationsKS has become necessary to ensure incremental and radical changes in the survival of dynamic businesses. The results are useful to enhance understanding regarding the role of KS in the context of OC among change leaders, researchers, academicians and policymakers.Originality/valueThe study provides meaningful and novel knowledge regarding role of KS to overcome the challenges of OC implementation. No prior research that contributes practical and theoretical knowledge in the perspective of KS and OC has been found, especially in the context of developing countries and Asian culture. Therefore, this investigation attempts to explore the role of KS and presented overarching conceptual framework in the real context of OC implementation.
Model for calculating the intellectual capital of research centres
Authors: Loyarte Edurne , Garcia-Olaizola Igor , Marcos Gorka , Moral María , Gurrutxaga Nora , Florez-Esnal Julian , Azua Iñaki 
Published: June 2018

Purpose
The purpose of this paper is to develop a model to help RTC managers in the technological and R&D decisions and bets so as to change the perceived value of the R&D projects of the centres. To achieve this aim, the paper investigates the different models for the valuation of intangible assets.

Design/methodology/approach
The paper presents a single case study and focusses on creating a useful IC valuation model for the centre, using existing methods and frameworks in IP and IC fields.

Findings
The paper presents a new method for the calculation of IC applied to a RTC in ICT sector, in which the valuation of the IP is included (software libraries) and the KM and the peculiarities of these kinds of organisations are explained. The model is based on Edvinsson and Malone (1997) and Leitner (2005).

Research limitations/implications
Although the use of a single case provides rich data, it is also limits the generalisability to other RTCs. Another limitation is that not all existing methods were explained. This new method constitutes a first proposal for the IP and IC valuation in RTCs and further discussion and development would be carried out in the future.

Practical implications
The results suggest an IP and IC measurement model to improve the strategic and technological decisions making.

Social implications
This paper may favour the competitiveness of companies engaged in intangible assets (knowledge, R&D) and the negotiation of the contracts since it arrives to determine a value for the intellectual property (software libraries) and intellectual capital.

Originality/value
This paper proposes an IC Model orientated towards an RTC context and to provide a value perspective for them. The authors are practitioners and the model is in use.
Intellectual capital disclosure: evidence from UK accounting firms
Authors: Duff Angus 
Published: June 2018

PurposeThe purpose of this paper is to examine the extent and quality of voluntary intellectual capital disclosures (ICD) by professional accounting firms (PAFs) in the UK.Design/methodology/approachThe research method adopted for this study is content analysis considering the ICD in firms’ annual reports, corporate social responsibility reports, websites and recruitment materials. The sample for this research is based on 20 PAFs ranked by fee income. The paper employs institutional theory as its theoretical lens.FindingsThe findings of this paper show that ICDs vary across different forms of reports. The most frequently reported disclosure category is human capital, while the least reported category is internal capital. Monetary disclosures are most likely to relate to internal capital, while pictorial disclosures are most likely to relate to human capital.Research limitations/implicationsThe sample size of the study is relatively small reflecting the extreme market concentration of accounting services in the UK and internationally. Future research can conduct a longitudinal study to capture the trend of reporting practices and consider narrative and discursive approaches to ICD.Originality/valueNo previous studies of intellectual capital (IC) disclosure have considered ICDs in professional service firms that are in themselves rich sources of human capital. Furthermore, the investigation uses a wide range of communications and assesses monetary, non-monetary, narrative and pictorial disclosures. This research extends both the IC disclosure and PAFs’ literatures.
Aid for trade, labor market flexibility with implication for Korea
Authors: Lee Hongshik , Park Minseok 
Published: June 2018

PurposeThe existing literature on aid for trade (AfT) tends to support the effectiveness of AfT in improving trade capacities and enhancing the export performance of recipient countries. While aid directed at trade-related infrastructure (e.g. ports and roads) is reported to drive the overall effect of AfT, the increasing importance of labor market flexibility and informal labor in export environment has been largely overlooked. The purpose of this paper is to test two hypotheses regarding the relationship between labor market flexibility, exports and AfT. First, flexible labor regulation promotes exports by reducing adjustment costs related to the export process. Second, for informal labor-intensive export sectors, AfT effectiveness may be compromised by the contraction of the informal sector due to labor deregulation as it deteriorates comparative advantage that supports recipients’ export competitiveness.Design/methodology/approachSince first introduced by Tinbergen (1962), the gravity model has been widely used to analyze bilateral trade, and its usefulness has been verified in several prominent empirical studies (e.g. Anderson and van Wincoop, 2003; Helpman et al., 2008). However, despite the empirically successful framework of the gravity model, the standard gravity equation may not be appropriate for estimating the effect of AfT in the paper. The main interest lies in whether aggregate AfT flows enhance the export “performance” of individual recipients, that is, whether they improve the recipients’ total exports rather than their bilateral exports. For this purpose, the authors took aggregated approach to the gravity model from Anderson and van Wincoop (2003).FindingsThe findings suggest that while both AfT and labor market flexibility are positively associated with higher export levels, the export-promoting effect of AfT is marginally reduced by the contraction of informal workforce. These findings, however, only hold for export sectors that heavily rely on informal labor force, that is, primary commodities and resource/labor-intensive goods. The authors also find that these effects are stronger in low-income countries, indicating that the AfT initiative has been effective where it is needed the most.Originality/valueThis paper is the first attempt to analyze the relationship between AfT and exports with consideration of labor market flexibility. Using the data for 85 recipient countries, the authors test the following hypotheses. First, labor market flexibility promotes exports by reducing adjustment costs related to the exporting process. Second, the contraction of the informal sector due to labor deregulation deteriorates developing countries’ comparative advantage in certain export sectors. Hence, while both AfT and labor market flexibility are expected to enhance the export volume of developing countries, the loss from weaker comparative advantage in a form of smaller informal labor force can exceed the gains from AfT in certain sectors.