bluuebunny/crossref_metadata_2025_split huggingface dataset:
Trends and gaps for integrating lean and green management in the agri-food sector
Authors: Muñoz-Villamizar Andrés , Santos Javier , Grau Paloma , Viles Elisabeth 
Published: June 2019

PurposeThe purpose of this paper is to analyze gaps and trends, as well suggest approaches and methodologies that should be addressed by future studies for implementing the lean and green management in the agri-food sector.Design/methodology/approachBased on a sample with 117 papers, this paper presents a systematic review on the integration of lean and green in the agri-food sector.FindingsKey findings indicate that research on lean and green topics has increased in recent years, an important gap in the integration of lean and green in the agri-food sector has been identified. Two paths that remain open for further research are detected: the lack of theoretical, prescriptive and quantitative research and the possibility of integrating the two most used tools of lean (i.e. value stream mapping) and green (i.e. life-cycle assessment).Practical implicationsThis study does not only advance the theoretical knowledge of the lean and green field, but it is also beneficial for agri-food companies who aim to effectively deploy lean and green in their processes in order to improve both operational and environmental performances.Social implicationsNo other industry matches in such a complete way the agri-food industry’s challenge of sustainability that is due to the amount of resources it consumes and its interrelatedness with the well-being of humanity.Originality/valueThere are separate streams of established research on lean and green management in the agri-food sector, yet very few authors have addressed the intersection of these strategic initiatives.
How fair-trade claims and emotional empathy affect the consumer’s propensity to buy fair chocolate?
Authors: Zerbini Cristina , Vergura Donata Tania , Luceri Beatrice 
Published: June 2019

Purpose
Concerns related to the ethical issues are evident in the increasingly socially conscious marketplace. The purpose of this paper is to investigate the importance of fair-trade communication activities in the buying decision-making process of chocolate. The role of emotional empathy in influencing the willingness to pay and the purchase intention was also explored.

Design/methodology/approach
A mail survey with a sample of 199 Italian chocolate consumers was conducted. Respondents were equally and randomly distributed among the four print advertising stimuli: conventional brand with conventional campaign; conventional brand with pro-social campaign; pro-social brand with conventional campaign; and pro-social brand with pro-social campaign. A between-subjects factorial design was used to test the hypotheses.

Findings
Results showed the effectiveness of pro-social marketing campaigns in increasing consumers’ willingness to pay and purchase intention for fair-trade chocolate. Contextually, consumers with a high level of emotional empathy showed a greater purchase intention as opposed to those with a low level.

Research limitations/implications
As the ethical nature of the product should be communicated in several ways, the effect of different types of textual information on the dependent variables should be considered.

Originality/value
The study enriches the literature on ethical consumption and provides some guidance to manufacturers and product managers for understanding the role of pro-social marketing communication in influencing consumer behaviour.
Perceived value dimension in repetitive fish consumption in Indonesia by using an extended theory of planned behavior
Authors: Fiandari Yulist Rima , Surachman Surachman , Rohman Fatchur , Hussein Ananda Sabil 
Published: June 2019

Purpose
This study aims to establish the findings by confirming the extent to which an extended version of the TPB estimation relates to repetitive fish consumption. This study is important for the sustainable consumption of fish in society. The purpose of this paper is to examine the relationship that explains perceived value, consisting of monetary and non-monetary values, in shaping attitudes on repetition of fish consumption.

Design/methodology/approach
The sampling of this study was conducted for eight months of 365 people who consumed fish for at least one year. This research was conducted in Malang City, Indonesia. Data analysis applied structural equation modelling by measuring perceived values, attitudes, social norms, behaviour control, intentions and frequency of fish consumption.

Findings
It mostly follows the extended theory of planned behaviour (TPB) sections, with exception on the relationship of subjective norms to intentions and attitudes, subjective norms and perceived value towards repetition of fish consumption. The results of the study indicate that attitudes are preceded by the formation of perceived values. The perceived value significantly affects attitude formation. The perceived value of fish consumption is explained by health and monetary values. A positive attitude does not always precede consumption. Subjective norms provide a weak role in the repetition of fish consumption, while behaviour control plays an important role in realising action on repetitive fish consumption.

Originality/value
This study helps explain the extended TPB, and intentions towards the behaviour of repetitive fish consumption. Attitudes are preceded by the formation of perceived values in the TPB in intention repetitive fish consumption.
Challenges in halal food ecosystems: the case of the United Arab Emirates
Authors: Randeree Kasim 
Published: June 2019

PurposeThe purpose of this paper is to investigate challenges in balancing interoperability, food quality and customer satisfaction in halal food supply chains.Design/methodology/approachThe study employed ethnography and grounded theory research methodologies. Research methods were ethnographic content analysis and document content analysis. The research framework encompassed a range of stakeholder groups connected with the halal food supply chain in the United Arab Emirates (UAE), focussing on Islamic jurisprudence, halal food sector analysis, import regulation compliance, halal food certification (HFC), food production, retailing and consumption.FindingsThe research found that supply chain intermediaries are challenged in balancing interoperability issues around non-unified global certification standards. Consequent variability in customer confidence in halal standards was found.Research limitations/implicationsThis research focussed on the internal supply chain in the UAE, with future scope in HFC systems among external supplier nations and wider market research on customer perceptions of halal food integrity.Practical implicationsTransferability of the findings is high; to other halal food markets in particular, as well as supply chain systems for halal products across other Islamic economy sectors, notably halal pharmaceuticals and cosmetics. Aligning the halal ecosystem with trends in healthy eating and environmentalism is also considered.Originality/valueThe paper uniquely explores the halal food sector from the perspective of variant stakeholder disciplines in halal sector governance and operation. It exposes vulnerabilities in halal supply chains in a nation with one of the most demanding and diverse agri-food supply systems in the world.
Exploring the use of electronic resources by humanities scholars during the research process
Authors: Chen Shih-Chuan 
Published: June 2019

PurposeThis study aims to examine the types of documents that humanities scholars use in their publications, how humanities scholars use electronic resources during their research, and their opinions are regarding their library’s acquisition policy for electronic and printed resources.Design/methodology/approachA total of 13 university faculty members from the fields of Chinese literature, history and philosophy participated in this study. The documents cited in their publications were analyzed and in-depth interviews were conducted.FindingsThe results showed that books were the dominant document type cited by the participants. They frequently used electronic resources during the stages of idea generation; document search and collection; and interpretation and writing. If they used an ancient book in an electronic format, they cross-checked it with its printed version to verify the accuracy of the text. Although the participants anticipated that the university library would favour e-journals instead of printed journals, they expected the university library to continue purchasing printed books.Originality/valueMany university libraries encounter difficulties in choosing between materials in electronic and printed formats, particularly in the humanities field. The study findings provide a clear understanding of how humanities scholars use electronic resources in the digital age.
Lean supply chain management in healthcare: a systematic review and meta-study
Authors: Khorasani Sasan T. , Cross Jennifer , Maghazei Omid 
Published: June 2019

PurposeBy applying a systematic literature review, this paper aims to identify the major healthcare problem domains (i.e.target areas) for lean supply chain management (LSCM) and to provide a list of the most common techniques for implementing LSCM in healthcare. Moreover, this study intends to investigate various contingency factors that may have influenced the selection of LSCM target areas or the application of LSCM techniques by healthcare organizations.Design/methodology/approachA systematic literature review was carried out following the method presented by Tranfield et al. (2003). Thereby, 280 peer-reviewed journal articles, published between 1995 and 2018, were selected, profiled and reviewed. In total, 75 papers were also selected for a qualitative analysis, known as meta-study, on the basis of high relevancy to the research objectives.FindingsThis work extracts, from previous research, a set of target areas for improving supply chain in healthcare by applying lean approaches. The work also unifies the language of lean thinking and supply chain in healthcare by defining metaphors in circumstances under which healthcare organizations pursue similar objectives from their supply chain management and lean programs (Schmitt, 2005). This paper also outlines a list of applications of lean for supply chain improvement in healthcare. Finally, a set of contingency factors in the field of lean supply chain in healthcare is found via the published literature.Practical implicationsThis paper provides insights for decision-makers in the healthcare industry regarding the benefits of implementing LSCM, and it identifies contingency factors affecting the implementation of LSCM principles for healthcare. Implementing LSCM can help healthcare organizations improve the following domains: internal interaction between employees, supply chain cost management, medication distribution systems, patient safety and instrument utilization.Social implicationsThe research shows potential synthesis of LSCM with the healthcare industry’s objectives, and, thus, the outcome of this research is likely to have positive influence on the quality and cost of healthcare services. The objectives of the healthcare industry are cost reduction and providing better service quality, and LSCM implementation could be an effective solution to help healthcare to achieve these objectives.Originality/valueThe prime value of this paper lies in conducting a systematic literature review using a meta-study to identify the major factors of implementing LSCM in healthcare. Only a few other studies have been published in the literature about LSCM in healthcare.
Supply chain resilience: the whole is not the sum of the parts
Authors: Sá Marcelo Martins de , Miguel Priscila Laczynski de Souza , Brito Renata Peregrino de , Pereira Susana Carla Farias 
Published: June 2019

PurposeThe purpose of this paper is to investigate how resilience at different nodes in the supply chain influences overall supply chain resilience (SCRES) during an extreme weather event.Design/methodology/approachBased on 41 in-depth interviews, this qualitative study examines two Brazilian agri-food supply chains (AFSC). The interviews explored the impacts, preparedness, response and adaptation strategies adopted by farmers, processors and manufacturers during Brazil’s extreme drought of 2014–2015.FindingsSCRES does not depend on all organizations in the supply chain but rather on the company able to reconfigure the resources to control for the disruption. In a supply chain with low interdependence among players, individual firm resilience elements might be preferable to interorganizational ones.Research limitations/implicationsThis study is based on the context of AFSCs with low interdependence among players and during the experience of a climatic event. The results might not be generalizable to other sectors and phenomena.Practical implicationsFirms must evaluate their positions in supply chains and their interfirm relationships to determine which resilience strategy to invest in and rely on. Moreover, to leverage resilience at the supply chain level, firms must intensify information sharing and improve proactive resilience strategies upstream as well as downstream in the supply chain.Originality/valueThis study presents a broader perspective of resilience by comparing resilience elements at both the node and supply chain levels and by discussing their interactions and trade-offs.
Customers’ behavioral responses to unfavorable pricing errors: the role of perceived deception, dissatisfaction and price consciousness
Authors: Bozkurt Siddik , Gligor David 
Published: May 2019

Purpose
Although unfavorable pricing errors (UPEs) cost customers billions of dollars each year, research has not yet examined customers’ reactions to UPEs. This paper aims to fill this gap by examining customers’ reactions to UPEs in terms of frequency, magnitude and the interaction between frequency and magnitude. Also, this study explores the moderated mediating role of price consciousness.

Design/methodology/approach
Three experimental studies were conducted to examine customers’ reactions to UPEs in terms of frequency, magnitude and the interaction between frequency and magnitude. PROCESS Model 6 and 84 along with multivariate regression analysis and MANOVA were used to test the hypotheses.

Findings
The results show that high-frequency and high-magnitude UPEs lead to increased perceived deception and dissatisfaction, resulting in a higher negative attitude toward the grocery store, decreased re-patronage intentions and increased negative word-of-mouth (NWOM). Also, results show that regardless of customers’ price consciousness level, customers display negative reactions when encountering UPEs.

Research limitations/implications
This paper only investigates UPEs in the brick and mortar setting; future studies should examine UPEs in different settings.

Practical implications
The findings show that UPEs can cause significant problems for grocery stores. Thus, managers should take precautionary measures (e.g. constantly checking shelves) to ensure that the advertised price and the checkout price match.

Originality/value
This paper represents the first attempt to empirically examine the relationship between UPEs frequency and magnitude, on the one hand, and perceived deception, dissatisfaction, customer attitude, re-patronage intentions, NWOM and price consciousness on the other.
Social and Emotional Learning in the age of virtual play: technology, empathy, and learning
Authors: Walker Gabriela , Venker Weidenbenner Jeni 
Published: May 2019

Purpose
Empathy is part of what makes us human and humane, and it has become a core component of the Social Awareness competency of Social and Emotional Learning (SEL) (CASEL, 2019). SEL fosters the understanding of others’ emotions, is the basis of Theory of Mind skills and frames the development of empathy. The purpose of this paper is to trace the links between empathy development and social and emotional learning when using real versus virtual environments. Empathy is a uniquely human emotion facilitated by abstract thinking and language. Virtual play is a teaching tool for acquiring prosocial behaviors. And finally, human-mediated (traditional and virtual) play is most favorable for SEL growth. Recognition of emotions such as empathy and other socio-communication skills have been taught to children with Autism Spectrum Disorders (ASD). Therefore, technology can be a venue for acquiring empathy.

Design/methodology/approach
This paper uses a qualitative interpretive methodology to advocate for the use of technology with human mediation to teach Social and Emotional Learning skills, based on the premise that cognitive and social-emotional development occurs synergistically and mediated by speech and interaction with the environment.

Findings
Technology is best seen as an instrument of assessing and teaching socio-emotional skills, but not as the only means to an end, because what makes us human can only be taught within an ecology of human interaction in real-life situations.

Originality/value
This paper reviews previous research works (both empirical and theoretical) that bring to light the connection between socio-emotional development, specifically empathy development, and virtual environments.
Customer product returns – feedback and knowledge management
Authors: Klapalová Alena 
Published: May 2019

Purpose
The purpose of this paper is to provide a multidimensional understanding of the management of feedback from customer product returns and the management practices that lead to the occurrence of product returns in the context of knowledge management. The characteristics of product returns indicate that to manage them requires specific knowledge management, as the nature of their management is rather complex.

Design/methodology/approach
Understanding of feedback concept for the purpose of product returns avoidance management and its linkages with knowledge management through the theoretical review was performed first. Second, soft systems methodology (SSM) to analyze the very complex situation, as the product returns present, provided the conceptual framework for empirical research. The principles and best practices of SSM were followed and an analysis of documents together with the theoretical knowledge of feedback, product returns and knowledge management served as the basis for the action research.

Findings
The research highlighted the importance of knowledge management (even in a rather simple form) for the solution of the problematic situation and underlined the necessary interconnections between different areas of business processes management and the need to manage knowledge. It also showed that product returns act as important feedback for the whole organization.

Originality/value
This paper is the first attempt to apply current knowledge of the feedback construct into the knowledge and product returns management. It is also the first attempt to apply SSM to product returns management.
Propensity toward indebtedness: evidence from Malaysia
Authors: Azma Nurul , Rahman Mahfuzur , Adeyemi Adewale Abideen , Rahman Muhammad Khalilur 
Published: June 2019

Purpose
The purpose of this paper is to develop a model for studying the propensity towards indebtedness in Malaysia using behavioural factors.

Design/methodology/approach
A self-administered questionnaire was distributed among Malaysians who work in Klang Valley, Kuala Lumpur. The questionnaire contained several demographic variables and four behavioural factors: financial literacy, risk perception, materialism and emotions. A total of 201 completed questionnaires were received and the data were tested using structural equation modelling with partial least squares.

Findings
This study found that emotion and materialism are statistically significant for a propensity towards indebtedness, while financial literacy and risk perceptions are insignificant for a propensity towards indebtedness.

Originality/value
The results of this study would be useful in helping design better models for credit offerings and addressing credit problems in the long run.
Influence of substrate characteristics on residual stress of SLMed Inconel 718
Authors: Cheng Yong , Xiao Zhongxu , Zhu Haihong , Zeng Xiaoyan , Wang Guoqing 
Published: May 2019

Purpose
Selective laser melting (SLM) is a promising additive manufacturing technology in the field of complex parts’ fabrication. High temperature gradient and residual stress are vital problems for the development of SLM technology. The purpose of this paper is to investigate the influence of substrate characteristics on the residual stress of SLMed Inconel 718 (IN718).

Design/methodology/approach
The SLMed IN718 samples were fabricated on the substrates with different characteristics, including pre-compression stress, materials and pre-heating. The residual stress at the center of the top surface was measured and compared through Vickers micro-indentation.

Findings
The results indicate that the residual stress reduces when the substrate contains pre-compression stress before the SLM process starts. Both substrate thermal expansion coefficient and thermal conductivity affect the residual stress. In addition to reducing the difference of thermal expansion coefficient between the substrate and the deposited material, the substrate with low thermal conductivity can also decrease the residual stress. Substrate pre-heating at 150°C reduces nearly 42.6 per cent residual stress because of the reduction of the temperature gradient.

Originality/value
The influence of substrate characteristics on the residual stress has been studied. The investigation results can help to control the residual stress generated in SLM processing.
Corporate social responsibility: a value-creation strategy to engage millennials
Authors: Ahmad Tashfeen 
Published: May 2019

Purpose
The purpose of this short piece is to share ideas on value creation strategies to engage millennials at work. This is in the context of changing requirements and expectations of younger workforce.

Design/methodology/approach
The paper offers the viewpoint of this author which is backed by recent findings and surveys.

Findings
Corporate social responsibility (CSR) has been instrumental in creating value and growth for businesses; however, Deloitte’s recent survey (2018) indicates that the younger generation of millennials are expressing grave misgivings about the true intentions and motivations surrounding a company’s CSR policy and ethical conduct. This piece offers three perspectives on CSR implementation strategies which are useful guidelines to generate enhanced value in the changing times.

Originality/value
Businesses have to be flexible and responsive by adopting appropriate CSR strategies in order to remain relevant and competitive. The three models in this viewpoint will help business managers to enhance engagement, create value, and build their businesses for stakeholders and wider society. Most importantly, these strategies will help in gaining millennials’ losing trust on businesses and streamlining strategic direction.