bluuebunny/crossref_metadata_2025_split huggingface dataset:
Health service engagement with consumers and community in Australia for issue
Authors: Rendalls Shane , Spigelman Allan D. , Goodwin Catherine , Daniel Nataliya 
Published: September 2019

Purpose
The purpose of this paper is to provide an overview of consumer and community engagement in health service planning, quality improvement and programme evaluation in Australia, and key components and importance of a strong suite of tools for achieving effective outcomes.

Design/methodology/approach
This paper is a non-systematic review of Australian national, state and territory websites in relation to policy commitment to consumer engagement, best practice framework for consumer engagement and recent project example.

Findings
Consumer engagement is a recognised component of the Australian health system. It is reflected in the national and state health policy and is a mandatory requirement of hospital accreditation. The application of co-design principles is gaining increasing popularity in health service planning and programme evaluation. Co-design is an important enabler of patient/community-centred service planning and evaluation; however, on its own it may lead to poorer outcomes. Co-design must occur within a broader systemic framework.

Practical implications
The research identifies a conceptual framework, approaches and tools of value to health service management and planners.

Originality/value
Consumer and community engagements are critical to the development of consumer-centric services. However, this should complement and add value to, not divert attention away from established principles of service planning, continuous quality improvement and programme evaluation. To do so may result in poorer quality health and well-being outcomes, reduced efficiency and ultimately reduced consumer and community satisfaction with services. This paper examines consumer and community engagement within the broader planning and quality improvement framework and practical implications for keeping planning, research and evaluation on track.
Health delivery system for older adults in academic campus in India
Authors: Bhattacharyya Tulika , Chatterjee Chandrima , Chopra Chatterjee Suhita 
Published: September 2019

PurposeResidential academic campuses generally support a skewed population profile that favours a younger population, mainly the student community, and thereby marginalize the needs of the older people staying within the campus. Health delivery systems are often not in accordance with the needs of staff members co-habiting with their aged parents and relatives as well as older staff members themselves. This poses a serious problem, especially in India, where filial piety is a norm and many employees cohabit with their parents. Moreover, the Government of India has reformulated its retirement policy under which the age for superannuation of teaching staff has been enhanced. This in turn, has raised the older-younger ratio in campuses in recent years. The paper aims to discuss these issues.Design/methodology/approachTo address these issues, a household survey was carried out on older people staying in a residential academic campus of India followed by a focus group discussion with family caregivers of the older people.FindingsIt was found that older people were a marginalized group in campus, as health delivery system and allied facilities were not consistent with their needs. As a result, they and their family caregivers faced various challenges.Originality/valueThis is the first study exploring the possibility of academic campuses in India to emerge as alternate sites for supporting older care.
Skilled migration: a structural determinant of health
Authors: Vandenberg Miriam , Fan Si , Cooling Nick , Harris Keith M. , Chin James 
Published: September 2019

Purpose
Attention on world migration has mostly focused on economic and inter-personal impacts, leaving a large gap in our understanding of how migration can affect migrants’ health. The purpose of this paper is to illustrate how the interdependent experiences of skilled migrants, as they undertake the latter part of their journey of skilled migration and resettle into their adopted homeland, can be conceptualised as a structural determinant of health.

Design/methodology/approach
In this qualitative study, semi-structured interviews collected data on skilled migrants’ experiences, including health impacts, related to their migration to Tasmania, Australia. A social determinants of health (SDOH) framework and Bourdieu’s theory of practice were applied to interpret the findings.

Findings
In total, 16 skilled migrants, from several nations and occupations, provided wide-ranging accounts of social inclusion and exclusion, and frequently reported experiencing psychological stress. There were also some reports of improved mental health. The migration process shapes life’s chances and choices. Many migrants reported access to important social, economic and cultural resources, however, good health was also impeded by equally significant systemic barriers.

Research limitations/implications
The sample is small and confined to a geographically isolated location, and did not include all types of skilled migrants.

Practical implications
Countries resettling skilled migrants should modify systems to promote rather than inhibit wellbeing, e.g. government and industry partnerships to facilitate employability and enhance access to supportive information about the migration process.

Originality/value
This is the first known study to link Bourdieu’s theory to SDOH relevant to skilled migrants. This approach helped reveal the prominence of structural factors beyond the control of migrants but potentially modifiable by the host country. This study illustrates the importance of examining both positive and negative health outcomes associated with migration, and how these factors relate to theory and policy.
The factors affecting technology transaction value in Vietnam: technology demand approach
Authors: Nguyen Phuong Thi , Nguyen Minh Khac , Dang Huong Thu 
Published: September 2019

PurposeThe purpose of this paper is to identify variables and their effects on the value of technology transaction according to technology demand approach in Vietnam technology market, by testing the hypotheses including the effects of technology absorption capacity, internal research and development (R&D) productivity of firms and difficulties in external infrastructure on technology demand.Design/methodology/approachThe technology transaction value and its impact factors are assessed using Vietnam annual enterprise survey and using technology in production survey from 2012 to 2016. The effects of factors on value of technology transaction are determined by using feasible generalized least squares model.FindingsThe results indicate three main points. First, companies having higher technology absorption capacity and higher dominance in the domestic or foreign markets tend to acquire higher technology demand in the technology market. Second, companies having lower internal R&D productivity tend to require higher external technology demand. Finally, higher level of difficulty from external infrastructure prevents enterprises in accessing technology demand.Research limitations/implicationsThe main limitation of the study is that data of firm’s R&D productivity are not available. The study also does not mention information flows from competitors that perhaps have potentially significant impacts on external technology demand of firms.Practical implicationsThe paper includes policy implications for the government and industry managers to increase technology transaction value.Originality/valueThe focus of many previous research papers on technology transactions was generally to look at the decisive factors behind firm’s technology supply in both developed and developing countries. However, knowledge about firm’s technology demand is very limited, particularly in the context of developing countries. This paper clarifies the effect of factors on the decision buying external technology for innovation purpose and productivity improvement in Vietnamese manufacturing sector.
Zakat and waqf as instrument of Islamic wealth in poverty alleviation and redistribution
Authors: Razak Shaikh Hamzah Abdul 
Published: September 2019

PurposeZakat has a strong humanitarian and social-political value. Zakat occupies a central role in Islamic fiscal policy and operations. At the same time, it does not preclude the use of modern tools and techniques in raising the state revenues. Islam provides its own comprehensive approach how the state can raise its revenue and how the revenue should be spend. Zakat is collected from those who are qualified and distributed to the eight recipients as identified in the Quran. Waqf instrument plays an important role in Muslim societies as its support the aged, the poor, the orphans through provision of education, training and business activities. The creation of waqf is strongly advocated, especially the creation of cash waqf in view of the expensiveness of land as waqf. There are collaboration efforts for cash waqf and zakat collection being done through Islamic banks and takaful. The paper aims to discuss these issues.Design/methodology/approachThe data were source from the inland revenue, government agencies and state religious authorities, interviews, articles and conference reviews, as well as economic reports and later transcribe into charts and figures.FindingsIts shows the efficiency of wealth distribution according to the Islamic principles and application of the financial inclusion in the Islamic society.Research limitations/implicationsThe limitation is in verifying the accuracy of data gathering from the government agencies.Social implicationsThe study can be used in financial inclusion through the application of zakah and waqf being applied to alleviate poverty.Originality/valueThe research is an extended work done on zakah and waqf in Islamic wealth distribution.
Hyperdocumentation: origin and evolution of a concept
Authors: Le Deuff Olivier , Perret Arthur 
Published: September 2019

Purpose
The purpose of this paper is to provide context and raise interest for the term hyperdocumentation in the context of document theory.

Design/methodology/approach
The origin of the term is established through etymology and bibliographical research. The term is contextualized with conceptual research on the nature of documents and the construction of social reality through documentation. Prominent uses of the term outside of traditional research on documents is investigated.

Findings
The authors describe what hyperdocumentation translates to in terms of experience as of today (the different types of hyperdocumentation). Comparison to the initial definition underlines a key issue: the absence of a social contract that would define hyperdocumentality.

Originality/value
This paper presents novel research on the term hyperdocumentation, including its origin before hypertext, its use outside of traditional document science and its implications for document theory.
Customers’ value co-creation with healthcare service network partners
Authors: Kim Jiyoung 
Published: September 2019

PurposeThe purpose of this paper is to identify customers’ service network partners in medical encounters and demonstrate the extent to which customers’ evaluation of each co-creation practice with their service network partners affects their perceived service quality and satisfaction. In addition, the moderating effect of patient age is examined.Design/methodology/approachBy using a field survey, data collected from 164 inpatients were examined through structural equation modeling and multi-group analysis.FindingsThe value-creating activities of customers with service providers, companions and other customers during healthcare service encounters have a positive effect on their perception of service quality and satisfaction related to behavioral intentions. Co-creating with service value network partners has a greater impact on perceived service quality and service satisfaction for patients aged 60 or older.Research limitations/implicationsBy focusing on participants in customers’ service value co-creating networks, this study contributes to the body of knowledge by confirming the importance of each actor and analyzing customers’ value co-creating activities.Originality/valueThis is the first study to show that when customers’ level of involvement is high, such as in healthcare services, their value-creating activities when interacting with medical staff, companions and other patients positively affect perceived service quality and satisfaction.
Measuring the efficiency of medical tourism industry in EU member states
Authors: Androutsou Lorena , Metaxas Theodore 
Published: September 2019

Purpose
Under the Directive 2011/24/EU, medical tourism and cross-border health are interrelated terms regarding the freedom to move to get the most accessible medical treatment into EU Member State within the defined procedures for reimbursement. Little known empirically regarding the efficiency of the cross-border health/medical tourism industry. This study aims to measure its efficiency in Europe for the years 2010-2014, by using Data Envelopment Analysis (DEA).

Design/methodology/approach
Data obtained from OECD and the European Core Health Indicators (ECHI), which is collecting the data through Eurostat. Eurostat collects data on health-care activities and provides data on hospital discharges, including the hospital discharges of non-residents and these include hospital discharges of in-patients and day care patients. The analysis uses “DEA.P, 2.1 for windows” by Coelli (1996).

Findings
The results show that the Members States health systems were very efficient in handling non-residents in-patients; however, when managing day cases/outpatients, the efficiency scores dropped.

Practical implications
The findings would have significant associations affecting intentions to revisit clinics and the destination country. In addition, will be useful to those seeking a better understanding of the cross-border health and medical tourism industry efficiency.

Originality/value
Extending the findings of the European Commission report (2015c) by examining how well medical tourists are informed about the decision they are making, would be of perceived value. These are important indicators at European level by helping each Member State to measure its medical tourism services.
Brand equity in social media-based brand community
Authors: Hoang Hoa Thi , Wang Feng , Ngo Quang Van , Chen Man 
Published: September 2019

PurposeThe purpose of this paper is to examine the effects of social media-based brand community (SMBBC) markers on customer-based brand equity (CBBE). Moreover, this research evaluates the mediating effect of brand community commitment and the moderating effect of customer gender.Design/methodology/approachThis research collected data from a questionnaire survey with participants who are members of the Xiaomi Community in Vietnam on Facebook (XCVF). Finally, 512 valid and usable questionnaires were tested by applying the structural equation modeling approach.FindingsOn the basis of social identity theory, results showed that three components of brand community markers significantly affect two aspects of CBBE. Moreover, brand community commitment plays a mediating role in the relationship of shared consciousness, ritual and traditions, and CBBE. In addition, the influence of SMBBC on CBBE is stronger for women than for men.Research limitations/implicationsThe sample selected is limited to only members of XCVF, so the results may have an inadequate view in comparison with other brand communities. This research can eliminate other important variables that can contribute to this relationship.Originality/valueThis research is among the first studies that have focused on the importance of SMBBC markers on CBBE, the mediating role of brand community commitment and the moderating effect of customer gender.
Exploring the reliability and validity of the learning styles questionnaire (LSQ) in an Arab setting
Authors: Yousef D.A. 
Published: September 2019

Purpose
This study aims to examine the reliability and validity of the learning style construct conceptualized by Honey and Mumford (1986) in educational settings in the United Arab Emirates.

Design/methodology/approach
Two independent samples from the UAE were used: one comprised 1,463 undergraduate students at the UAE University, and the other comprised 152 undergraduate students at the American University of Ras Al Khaimah. The data were analyzed using Cronbach’s alpha, inter-correlations and confirmatory factor analysis (CFA).

Findings
Measured by alpha coefficients, the outcomes suggest that the learning styles questionnaire (LSQ) had moderate internal consistency in both samples. The inter-correlations reveal positive (weak to modest) correlations among the four learning styles for both samples, implying a lack of support for the two bipolar dimensions proposed by Kolb. CFA failed to support the four learning styles described by Honey and Mumford.

Research limitations/implications
This study used only two samples to test the reliability and validity of the instrument. Second, other statistical tools (e.g. test-retest, item analysis) usually used to determine the reliability and validity of instruments were not used. Furthermore, the study was conducted over a short period; nonetheless, it has various implications for researchers, educators and managers.

Originality/value
This investigation represents the first attempt to assess the LSQ’s reliability and validity in educational settings in the UAE. The findings contribute to the study of learning styles and instruments testing.
Determination of mechanical properties of FFF 3D printed material by assessing void volume fraction, cooling rate and residual thermal stresses
Authors: Quelho de Macedo Rafael , Ferreira Rafael Thiago Luiz , Jayachandran Kuzhichalil 
Published: September 2019

Purpose
This paper aims to present experimental and numerical analyses of fused filament fabrication (FFF) printed parts and show how mechanical characteristics of printed ABS-MG94 (acrylonitrile butadiene styrene) are influenced by the void volume fraction, cooling rate and residual thermal stresses.

Design/methodology/approach
Printed specimens were experimentally tested to evaluate the mechanical properties for different printing speeds, and micrographs were taken. A thermo-mechanical finite element model, able to simulate the FFF process, was developed to calculate the temperature fields in time, cooling rate and residual thermal stresses. Finally, the experimental mechanical properties and the microstructure distribution could be explained by the temperature fields in time, cooling rate and residual thermal stresses.

Findings
Micrographs revealed the increase of void volume fraction with the printing speed. The variations on voids were associated to the temperature fields in time: when the temperatures remained high for longer periods, less voids were generated. The Young's Modulus of the deposited filament varied according to the cooling rate: it decreased when the cooling rate increased. The influence of the residual thermal stresses and void volume fraction on the printed parts failure was also investigated: in the worst scenarios evaluated, the void volume fraction reduced the strength in 9 per cent, while the residual thermal stresses reduced it in 3.8 per cent.

Originality/value
This work explains how the temperature fields can affect the void volume fraction, Young's Modulus and failure of printed parts. Experimental and numerical results are shown. The presented research can be used to choose printing parameters to achieve desired mechanical properties of FFF printed parts.
The evolution of herd behavior: Will herding disappear over time?
Authors: Shantha Kalugala Vidanalage Aruna 
Published: September 2019

Purpose
The purpose of this paper is to examine the evolutionary nature of herding phenomenon in the context of a frontier stock market, the Colombo Stock Exchange of Sri Lanka.

Design/methodology/approach
This study applies the cross-sectional absolute deviation methodology for daily frequencies of data of all the common stocks listed during the period from April 2000 to March 2018. The regression coefficients are estimated by using both the ordinary least square and the quantile regression procedures.

Findings
The findings reveal significant changes to the pattern of herding over different market periods, each with specific characteristics. Herding is strongly evident in up and down market days in the 2000-2009 period, during which the market was highly uncertain with the impact of the political instability of the country due to the Civil War on the stock trading. Even after this Civil War period, herd tendency is strongly manifested toward the up market direction as a result of the investors’ optimism about the country’s economy and political stability, which caused to a speculative bubble in the market. After that, it is turned into negative herding due to the panic selling occurred in view of the uncertainty of the inflated prices, which led to a market crash. Notably, herding appears to be consistently absent over the period after the crash, despite the presence of herd motives such as high market uncertainties triggered by political instability and economic crisis during that period.

Research limitations/implications
The findings suggest that herd behavior is an evolving phenomenon in financial markets. Consistent with the adaptive market hypothesis, the absence of herding evident after the market crash could be attributed to the investors’ learning of the irrationality of herding/negative herding for adapting to market conditions. As a result, herding and negative herding tendencies declined and disappeared at the aggregate market level.

Originality/value
This study contributes to the literature by providing novel evidence on the evolutionary nature of behavioral biases, particularly herding, as predicted by the adaptive market hypothesis. With the application of the quantile regression procedure, in addition to customary used ordinary least squares approach, it also provides robust evidence on this phenomenon.