bluuebunny/crossref_metadata_2025_split huggingface dataset:
Implementing effective customer participation for hedonic and utilitarian services
Authors: Blinda Kristina , Schnittka Oliver , Sattler Henrik , Gräve Jan-Frederik 
Published: June 2019

Purpose
A distinct view of customer participation in services classifies the characteristics of the participation process as experience- versus outcome-oriented, each of which affects customer participation success uniquely for different types of services (utilitarian vs hedonic). This study aims to investigate if service managers should differentiate and focus on distinct characteristics according to the service types.

Design/methodology/approach
Two consumer experiments serve to assess the potential moderating effect of service type on consumer preferences for experience- versus outcome-oriented forms of customer participation.

Findings
The two empirical studies affirm the proposed moderating effect of service type on the effect of experience- and outcome-oriented customer participation characteristics. Experience-oriented characteristics work better for hedonic than for utilitarian services, and one study confirms a stronger positive effect of outcome-oriented characteristics for utilitarian services.

Research implications
Further research should replicate the experimental findings with a field study. Furthermore, continued research could analyze the mediators of the interaction of co-production characteristics with the service type in greater detail.

Practical implications
Managers can design the characteristics of the customer participation processes according to the nature of the service (hedonic vs utilitarian) and, thus, maximize customers’ willingness to pay.

Originality/value
This study offers a new perspective on customers’ reactions to customer participation in services: depending on the service type or situation in which a service is being consumed, different customer participation characteristics lead to (financial) success.
The application of small group and individual flipped model with WhatsApp to foster EFL learners’ cohesive writing skill
Authors: Arifani Yudhi 
Published: June 2019

Purpose
The purpose of this study is to investigate the ability of EFL learners’ cohesion after the implementation of small group flipped instruction model through WhatsApp with small group writing activities compared with individual flipped instruction model through WhatsApp with individual writing activities.

Design/methodology/approach
A quasi-experimental study with a nonequivalent control group and a pre-test/post-test design was implemented to find any significant difference between the two combinations. The small group was treated using small group flipped instruction model through WhatsApp with small group writing activities, and an individual class was exposed to individual group flipped instruction model through WhatsApp with individual writing activities as well. The instrument of this study was a writing test.

Findings
The findings revealed that the mean score from the small group flipped instruction model through WhatsApp with small group writing activities at 66.17 was higher than the mean score individual flipped model via WhatsApp with individual writing activities at50.19 with a level of significance < 0.05. He meant that the small group flipped classroom instruction model through WhatsApp with small group writing activities performed better than teaching cohesion with individual flipped instruction through WhatsApp with individual writing activities. The results suggested small group flipped teaching–learning cohesion with WhatsApp in writing served as one of the alternatives flipped group discussion to improve learners’ cohesion in writing.

Originality/value
Flipped classroom innovation has attracted English language teaching researchers’ attention to scrutinize its effectiveness. This inquiry, therefore, elaborated the effect off-lipping individual and small group classroom instruction with WhatsApp on EFL learners’ cohesion as part of EFL writing skills.
Bridging advertising practitioner theories and academic theories on how to communicate effectively with men and women
Authors: Windels Kasey 
Published: June 2019

Purpose
The purpose of this paper is to understand advertising practitioners’ theories on how to communicate effectively with men and women via advertising. Further, comparisons are made between practitioners’ theories and academic research.

Design/methodology/approach
Qualitative interviews were conducted with 39 US advertising practitioners.

Findings
Many professionals believed women preferred other-oriented messages, while men preferred self-oriented messages. They believed women were comprehensive processors, while men were less engaged with advertising messages. They believe men preferred slapstick humor and factual messages, while women preferred emotional appeals.

Research limitations/implications
Comparisons between practitioners’ perspectives and the academic research reveal that practitioners’ theories often correspond to academic theories and empirical data. Relationships with the selectivity hypothesis are explored in depth. Suggestions are made to extend existing theory to test practitioners’ theories.

Practical implications
This study helps to bridge the academician-practitioner gap, which helps academics understand practitioners, communicate with them and develop shared knowledge.

Originality/value
This study fills a research gap in understanding practitioners’ theories of how to communicate with men and women. A key contribution of the research is a comparison of practitioner theories with academic research to note points of agreement and disagreement, bridge the gap and offer suggestions for future research.
The impact of product presentation on decision-making and purchasing
Authors: Boardman Rosy , McCormick Helen 
Published: June 2019

Purpose
This paper aims to investigate how apparel product presentation influences consumer decision-making and whether there are any differences between age groups.

Design/methodology/approach
A mixed methodology was used including eye-tracking and qualitative in-depth interviews, with a purposive sample of 50 participants between age 20 and 70.

Findings
A higher number of product presentation features resulted in increased positive visual, cognitive and affective responses as consumers wanted as much visual information as possible to aid decision-making. Images of models attracted the most attention and were the most influential product presentation feature, followed by mannequin images and the zoom function. The 20 s spent much less time viewing and interacting with the product presentation features than middle age groups (30 s-50 s), had minimal fixations on mannequin images and had a much quicker decision-making process than other age groups.

Practical implications
The research informs retailers which product presentation features are the most effective for their target market to aid consumer decision-making with the aim of reducing returns.

Originality/value
The paper contributes to the literature by providing more in-depth insights than previous studies into the impact of online product presentation on consumer decision-making by using qualitative research and eye-tracking. The research also explores more product presentation features than previous research and investigates the presentation of apparel products, which are notoriously the most difficult products for consumers to assess online. The research is unique in its exploration of age differences in relation to product presentation features.
“Alternative” materials in the green building and construction sector
Authors: Krueger Kate , Stoker Adam , Gaustad Gabrielle 
Published: June 2019

Purpose
The construction, use and demolition of buildings carry enormous environmental burdens. As one step to reduce a building’s environmental impact, green building design guidelines and certification programs, such as Leadership in Energy and Environmental Design, Cradle to Cradle and the Whole Building Design Guide, promote the specification of alternative, non-traditional building materials. Alternative materials carry a variety of potential benefits: reducing the amount of energy and other resources needed to create building materials; creating healthier indoor and outdoor environments; diverting or reducing waste from landfills; reducing the use of scarce, critical or economically volatile materials; and spurring innovation in the building industry. However, a lack of clarity surrounds alternative materials and creates a barrier to their usage. The purpose of this paper is to review definitions of alternative materials in various design guidelines in order to provide context to their specification and usage.

Design/methodology/approach
Through a survey of green building programs and guidelines, existing literature on alternative materials, and life-cycle assessment using multiple inventory databases, this study tackles the following questions: what constitutes an alternative building material; what are the current barriers to their specification; how are they specified in the most common design guidelines; and do alternative building materials present a “greener” alternative?

Findings
These results show that while often alternative materials do in fact show promise for reducing environmental impacts of the built environment, by how much can be a challenging question to quantify and depends on a variety of factors. While many green building guides and certification systems provide recommendations for use of alternative materials, the sheer diversity and uncertainty of these systems coupled with the complexity in understanding their impacts still present a significant barrier to their specification. Much work remains in a variety of disciplines to tackle these barriers. A clear emphasis should be on better understanding their environmental impacts, particularly with respect to the context within the built environment that their specification will provide energy, resource and emission savings. Other key areas of significant work include reducing costs, removing regulatory and code barriers, and educating designers, consumers, and end-users.

Originality/value
Alternative materials are defined and specified in a diversity of contexts leaving the design and construction communities hesitant to promote their use; other work has found this to be a key barrier to their widespread usage. By compiling definitions, barriers and design guidelines instructions while also exploring analytically the benefits of specific cases, this work provides a foundation for better understanding where new, more sustainable materials can be successfully specified.
Research on shearer positioning with double-INS
Authors: Wang Shijia 
Published: June 2019

Purpose
This paper aims to improve shearer positioning accuracy. Shearer positioning using an inertial navigation system (INS) is a highly useful technology; however, positioning accuracy is seriously hindered by INS attitude error, particularly heading drift.

Design/methodology/approach
A shearer positioning model with double-INS based on extended Kalman filter was proposed. The constant distance between two INSs (INS 1 and INS 2) was selected as the observation vector. Allan variance was used to identify the noise type of the vertical-axis gyroscope, and the stochastic process of heading drift for two INSs was obtained and divided into incongruous drift and concurrent drift.

Findings
Simulation was then carried out to determine the optimal arrangement of the two INSs. For incongruous drift, the optimal arrangement satisfied the condition that the line connecting INS 1 and INS 2 was perpendicular to the shearer lateral axis (in the shearer coordinate frame) and parallel to the east-north plane (in the east-north-up coordinate frame). Under optimal arrangement, the positioning accuracy increased against the distance between INS 1 and INS 2. For concurrent drift, the double-INS positioning model had no effect. Under the circumstances, the number of INSs should be increased so that the uncertainty of INS drift was reflected as much as possible.

Originality/value
A new double-INS positioning model was proposed with the constant distance between the two INSs. The optimal arrangement for double-INS was obtained.
Stressed /e/ Centralization into Schwa and Related Mid Vowel Developments in Catalan and Elsewhere in the Romania
Authors: Recasens Daniel 
Published: June 2019

AbstractThe present study seeks to throw some light on the relative chronology of the changes /e/ > [ə] and /ɛ/ > [e] in stressed position in Old Eastern Catalan by analysing in detail the development of the stressed mid front vowels in dialects of other Romance linguistic domains in which stressed /e/ has also shifted to a mid central vowel or else to a (mid) low vowel generated possibly from an earlier schwa. Data from Ladin Rhaetoromance, Occitan and perhaps Francoprovençal dialects suggests that a chain shift occurred in Old Eastern Catalan by which /ɛ/ developed into [e] in order to fill the gap left by the centralization of stressed /e/ into [ə]. The paper also holds that the centralization of stressed /e/ into schwa must have operated after the reduction of unstressed /e/ and/or /a/ into schwa given that unstressed schwa co‐occurs with stressed schwa within the same word as a general rule in the world's languages while the presence of unstressed schwa does not imply the existence of stressed schwa.
From Planning to Prototypes: New Ways of Seeing Like a State
Authors: Johns Fleur 
Published: June 2019

AbstractAll states have pursued what James C. Scott characterised as modernist projects of legibility and simplification: maps, censuses, national economic plans and related legislative programs. Many, including Scott, have pointed out blindspots embedded in these tools. As such criticism persists, however, the synoptic style of law and development has changed. Governments, NGOs and international agencies now aspire to draw upon immense repositories of digital data. Modes of analysis too have changed. No longer is legibility a precondition for action. Law‐ and policy‐making are being informed by business development methods that prefer prototypes over plans. States and international institutions continue to plan, but also seek insight from the release of minimally viable policy mock‐ups. Familiar critiques of law and development work, and arguments for its reform, have limited purchase on these practices, Scott's included. Effective critical intervention in this field today requires careful attention to be paid to these emergent patterns of practice.
Development of reduced‐fat coconut yoghurt: physicochemical, rheological, microstructural and sensory properties
Authors: Chetachukwu Adegoke Samuel , Thongraung Chakree , Yupanqui Chutha Takahashi 
Published: June 2019

A reduced‐fat coconut yoghurt (RFY) was developed. The proximate composition of whole‐fat coconut yoghurt (WFY) was significantly different from that of RFY. The storage modulus G′, water‐holding capacity (WHC), yield stress (τo) and consistency coefficient (k) of RFY were higher than those of WFY. The RFY exhibited lower lipid oxidation as the storage period increased. The RFY showed better viability of Lactobacillus bulgaricus and Streptococcus thermophilus. Furthermore, the micrographs of WFY showed larger pores than those of RFY. The sensory panellist preferred RFY (6.78 ± 1.38) to WFY (5.38 ± 1.68). Hence, RFY can be considered as a natural food alternative for vegans.
A traditional cheese from Greece to Turkey: Armola
Authors: Yoldaş Melisa , Kınık Özer , Akan Ecem , Yerlikaya Oktay 
Published: June 2019

In the present study, red capia pepper, broccoli, pumpkin, carrot purees and a probiotic culture containing Lactobacillus acidophilus were added to the conventionally produced Armola cheese to improve the functional properties of the cheese. The analyses showed that there were significant differences between the physicochemical and functional properties of the cheese samples. The samples containing broccoli had the highest antioxidant activity. Except for the control sample, L. acidophilus counts in Armola cheese samples were found to be 106 log cfu/g on day 30 and the samples were found to maintain their probiotic properties until the end of the storage period.
Hypolipidaemic effects of synbiotic yoghurt in rabbits
Authors: Sarfraz Farkhandah , Farooq Umar , Shafi Afshan , Hayat Zafar , Akram Kashif , Rehman Hafeez‐Ur 
Published: June 2019

The hypolipidaemic effects of synbiotic yoghurt prepared using Lactobacillus acidophilus, fructooligosaccharide (FOS) and isomaltooligosaccharide (IMOS) were assessed through biological study. Hyperlipidaemia‐induced rabbits were fed on a diet containing different levels of synbiotic yoghurt, and the blood of the animals was analysed for lipid profile on a weekly basis. There were significant reductions in total cholesterol (124.00 ± 7.10 mg/dL), triglycerides (155.00 ± 8.88 mg/dL), low‐density lipoprotein levels (13.27 ± 0.76 mg/dL) and very low‐density lipoprotein levels (57.04 ± 3.27 mg/dL), whereas high‐density lipoprotein levels (53.70 ± 0.35 mg/dL) were increased. On the basis of these results, it was concluded that the synbiotic yoghurt possessed a significant hypolipidaemic potential.
Development of impulsivity and risk‐seeking: Implications for the dimensionality and stability of self‐control*
Authors: Forrest Walter , Hay Carter , Widdowson Alex O. , Rocque Michael 
Published: June 2019

AbstractIn Gottfredson and Hirschi's self‐control theory, introduced in 1990, they contend that self‐control is a unidimensional construct that develops early in childhood and remains stable throughout the life span. According to findings reported in recent research, however, these arguments are now being challenged, with scholars pointing to ways in which self‐control may be multidimensional in nature and may change beyond the period of alleged stabilization. In this study, we draw on Steinberg's dual systems model, introduced in 2008, to consider this issue further. We examine that model's two key elements of low self‐control—risk‐seeking and impulsivity—to determine whether they are empirically distinguishable from one another and have differing developmental trajectories from childhood to early adulthood. We also consider the consequences of changes in risk‐seeking and impulsivity for within‐individual changes in crime. We examine these issues with data from the National Longitudinal Survey of Youth 1979 (NLSY79) for individuals from 10 to 30 years old. The results of our analyses show support for a multidimensional and dynamic conception of self‐control—from age 10 to age 30, risk‐seeking and impulsivity are empirically distinct and develop in divergent ways that are consistent with the dual systems model. Changes in risk‐seeking and impulsivity also affect changes in crime, but their effects vary with age and changes in the other element. We discuss these findings and their implications for self‐control and the development of life‐course criminology.
Latanoprost treatment differentially affects intraocular pressure readings obtained with three different tonometers
Authors: Sánchez‐Barahona Cristina , Bolívar Gema , Katsanos Andreas , Teus Miguel A. 
Published: June 2019

AbstractPurposeTo evaluate the apparent intraocular pressure (IOP) change observed after treatment with latanoprost in naive eyes of patients with primary open‐angle glaucoma (POAG) or ocular hypertension (OHT) using Goldmann applanation tonometer (GAT), ocular response analyzer (ORA) and Corvis ST tonometry.MethodsProspective observational cohort study. One eye from each of 59 newly diagnosed patients with POAG or OHT in our institution was analysed. IOP readings obtained using GAT, ORA and Corvis at baseline and after a 3‐month period of treatment with latanoprost were compared. Additionally, pre‐ and post‐treatment biomechanical corneal parameters provided by the Corvis tonometer were analysed.ResultsThere was no statistically significant difference between the apparent treatment‐induced IOP reductions when GAT and ORA were compared (p > 0.05). In contrast, the treatment‐induced IOP reduction recorded using the Corvis tonometer was significantly smaller compared to the apparent IOP reduction observed with GAT and ORA (p = 0.0001 for both comparisons). With respect to biomechanical corneal properties, statistically significant changes were found after 3 months of treatment with latanoprost for the first corneal applanation time (AT1) (p = 0.001), second corneal applanation time (AT2) (p = 0.001) and deformation amplitude (DA) (p = 0.0003).ConclusionFollowing a 3‐month course of latanoprost, the apparent treatment‐induced IOP reduction in previously naïve patients with POAG or OHT differed depending on the tonometer used. Certain corneal biomechanical parameters assessed using Corvis ST exhibited a significant change. The ocular hypotensive effect of prostaglandin analogues may be overestimated when chronically treated patients are measured using GAT or ORA.
A Comparison of the Effects of 45‐minute Aerobic Training and Cognitive Task Solving on Transient Mood States in a Female Student Sample
Authors: Stolarska Barbara , Stolarski Maciej , Matthews Gerald 
Published: June 2019

BackgroundThe beneficial effects of moderate‐intensity physical exercise on mood are well established. Students in higher education are a group vulnerable to stress who may benefit from aerobic exercise classes. The present study broadens existing findings by testing the impact on mood of a 45‐minute‐long aerobic training session, conducted in a naturalistic setting.MethodA three‐dimensional mood assessment that distinguished hedonic tone (pleasantness of mood) from energetic and tense arousal dimensions was used for assessment of pre‐ and post‐training mood in a sample of women (n = 120) taking part in a 45‐minute aerobic training. A control group (n = 120) performed cognitive tasks.ResultsPhysical but not cognitive activity elevated mood on all three dimensions, but the effect size was largest for energetic arousal. It was also found that mood improvements in terms of energy and tension change were strongest for individuals initially low in hedonic tone.ConclusionsThe finding supports the hypothesis that successful completion of an exercise session in a naturalistic setting may enhance mood in female students. At a practical level, the study suggests that exercise classes may help students cope with the mood impairments resulting from demanding cognitive activities, leading to potential educational benefits.
Letter: post‐infective bile acid malabsorption and diarrhoea. Authors' reply
Authors: Jørgensen Simon Mark Dahl , Krogh Klaus , Damsgaard Brian , Arveschough Anne Kirstine , Agnholt Jørgen , Dahlerup Jens Frederik , Jørgensen Søren Peter 
Published: June 2019

Linked ContentThis article is linked to Damsgaard et al and Menon and Jones et al papers. To view these articles, visit https://doi.org/10.1111/apt.14533 and https://doi.org/10.1111/apt.15260.
Letter: limitations of defecography among patients with refractory constipation. Authors' reply
Authors: Grossi Ugo , Di Tanna Gian Luca , Heinrich Henriette , Taylor Stuart A. , Knowles Charles H. , Scott S. Mark 
Published: June 2019

Linked ContentThis article is linked to Grossi et al and Basilisco and Corsetti papers. To view these articles, visit https://doi.org/10.1111/apt.15039 and https://doi.org/10.1111/apt.15289.
Letter: mechanistic target of rapamycin inhibitors—do they impact on recurrence of hepatocellular carcinoma after liver transplantation? Authors' reply
Authors: Grigg Sam E. , Sarri Gino L. , Gow Paul J. , Yeomans Neville D. 
Published: June 2019

Linked ContentThis article is linked to Grigg et al and Cholongitas papers. To view these articles, visit https://doi.org/10.1111/apt.15253 and https://doi.org/10.1111/apt.15310.