bluuebunny/crossref_metadata_2025_split huggingface dataset:
The birth of an ICT project alliance
Authors: Lappi Teemu Mikael , Aaltonen Kirsi , Kujala Jaakko 
Published: October 2018

PurposeICT projects, especially in the public sector, can have a substantial impact on society but are challenging due to organizational and technological complexities and uncertainties. Collaborative and cooperative project delivery models, namely, the project alliance method, can mitigate such challenges, but, thus far, have not been utilized in information and communication technology (ICT) projects. The purpose of this paper is to explore and understand the cross-field transfer process through which the project alliance model was applied to the ICT field from the construction sector.Design/methodology/approachAn inductive case study of the ICT project alliance early stages was performed. Data were collected from the first known ICT alliance project, conducted in the context of the Finnish public sector digitalization.FindingsThe findings show how the activities of institutional entrepreneurs impact the cross-field transfer process during the ICT project alliance’s early stages. Furthermore, the results illustrate the characteristics of an ICT project alliance and compare those with more traditional project alliances.Originality/valueThe topic and results of the study are original and contribute to institutional research by identifying and studying the micro-level processes associated with the cross-field transfer process. The study also builds an initial understanding of a new method of organizing ICT projects and contributes to the project alliance literature. The managerial implications of the findings allow project practitioners to understand the emerging characteristics of an ICT project alliance, and enable managers in the ICT field to adjust and prepare their own organizations and processes for the application of the project alliance model.
Adoption of mobile self-service retail banking technologies
Authors: Giovanis Apostolos , Assimakopoulos Costas , Sarmaniotis Christos 
Published: October 2018

Purpose
The purpose of this paper is to identify the factors influencing the adoption of mobile self-service retail banking technologies, and the degree of influence of each factors leading their usage. Having mobile banking (MB) as the reference service and drawing on previous studies in the field, an extended Uniﬁed Theory of Acceptance and Use of Technology (UTAUT) model is proposed and empirically validated to investigate the impact of technology, social, channel and personal factors on potential customers’ usage intentions.

Design/methodology/approach
On evidence drawn, through a dedicated research instrument, from 513 non-users in Greece, the effects of the extended UTAUT’s drivers on MB adoption intentions are assessed using partial least squares path methodology.

Findings
The results indicated that technology-related factors, expressing innovation expected performance, and social influence are the leading determinants of MB adoption intentions, followed by the two channel-related factors, expressing perceived risk and trust toward MB usage, and potential users’ inherent innovativeness. Furthermore, the consideration of service experience as a moderating variable has shown that there is a significant difference in the effects of social influence and perceived trust on adoption intention between potential users with high and limited service experience.

Research limitations/implications
The sample is country specific and this may affect generalizability of findings. Also, the cross-sectional design adopted does not reflect the temporal changes.

Practical implications
From a practical point of view, the findings suggest that banks should consider, except of the technology-related factors of MB, the way that potential users perceive the channel-related factors as well as the individual differences in order to improve the MB acceptance level.

Originality/value
Although there are a few studies that use UTAUT to predict MB adoption, the proposed model is the first that combines four groups of MB adoption driving factors into a causal model in order to explain MB adoption intentions in a country which is facing severe financial crisis for the last eight years, Greece.
Effect of hydrogen on graphene growth from solid waste products by chemical vapour deposition: friction coefficient properties
Authors: Mat Tahir Noor Ayuma , Abdollah Mohd Fadzli Bin , Tamaldin Noreffendy , Mohamad Zin Mohd Rody Bin , Amiruddin Hilmi 
Published: October 2018

Purpose
The purpose of this paper is to study the effect of hydrogen (H2) gas on the graphene growth from fruit cover plastic waste (FCPW) and oil palm fibre (OPF), as a solid feedstock, towards the coefficient of friction (COF) properties.

Design/methodology/approach
Graphene film growth on copper (Cu) substrate was synthesised from FCPW and OPF, as a solid feedstock, using the chemical vapour deposition (CVD) method, at atmospheric pressure. The synthesised graphene was characterised using Raman spectroscopy, Scanning Electron Microscopy (SEM) and Electron Dispersed Spectroscopy (EDS). Surface hardness and roughness were measured using a nano-indenter and surface profilometer, respectively. Then, a dry sliding test was executed using a ball-on-disc tribometer at constant speed, sliding distance and load, with coated and uncoated copper sheet as the counter surface.

Findings
The presence of H2 gas reduced the running-in time of the dry sliding test. However, there is no significant effect at the constant COF region, where the graphene growth from FCPW shows the lowest COF among other surfaces.

Research limitations/implications
This paper is limited to graphene growth using the CVD method with selected parameters.

Originality/value
To the authors’ knowledge, this is the first paper on growing graphene from palm oil fiber via the CVD method and its subsequent analysis, based on friction coefficient properties.
Business environmental analysis for textual data using data mining and sentence-level classification
Authors: Kim Yoon-Sung , Rim Hae-Chang , Lee Do-Gil 
Published: October 2018

Purpose
The purpose of this paper is to propose a methodology to analyze a large amount of unstructured textual data into categories of business environmental analysis frameworks.

Design/methodology/approach
This paper uses machine learning to classify a vast amount of unstructured textual data by category of business environmental analysis framework. Generally, it is difficult to produce high quality and massive training data for machine-learning-based system in terms of cost. Semi-supervised learning techniques are used to improve the classification performance. Additionally, the lack of feature problem that traditional classification systems have suffered is resolved by applying semantic features by utilizing word embedding, a new technique in text mining.

Findings
The proposed methodology can be used for various business environmental analyses and the system is fully automated in both the training and classifying phases. Semi-supervised learning can solve the problems with insufficient training data. The proposed semantic features can be helpful for improving traditional classification systems.

Research limitations/implications
This paper focuses on classifying sentences that contain the information of business environmental analysis in large amount of documents. However, the proposed methodology has a limitation on the advanced analyses which can directly help managers establish strategies, since it does not summarize the environmental variables that are implied in the classified sentences. Using the advanced summarization and recommendation techniques could extract the environmental variables among the sentences, and they can assist managers to establish effective strategies.

Originality/value
The feature selection technique developed in this paper has not been used in traditional systems for business and industry, so that the whole process can be fully automated. It also demonstrates practicality so that it can be applied to various business environmental analysis frameworks. In addition, the system is more economical than traditional systems because of semi-supervised learning, and can resolve the lack of feature problem that traditional systems suffer. This work is valuable for analyzing environmental factors and establishing strategies for companies.
Perceived financial well-being and its effect on domestic product purchases
Authors: Hampson Daniel Peter , Ma Shuang (Sara) , Wang Yonggui 
Published: October 2018

Purpose
Global brands are attracted to emerging markets because of increasing wealth among their middle classes. However, amid increasing levels of consumer financial stress in many emerging markets, evidence points towards increased preferences for domestic products. The purpose of this paper is to examine the psychological constructs that mediate and moderate the relationship between reduced perceived financial well-being (PFWB) and domestic product purchases.

Design/methodology/approach
The authors develop a model drawing from three theoretical perspectives: consumer stress and coping, consumer information processing and social identity theory. Hypotheses are tested via structural equation modelling and moderated mediation analyses using data from a survey of Brazilian consumers (n=1,043).

Findings
Results show that the positive relationship between reduced PFWB and domestic product purchases is partially mediated by perceived value of global brands and frugality descriptive norm. Further analyses demonstrate that consumer confidence moderates the mediating effects of perceived value of global brands and pro-social consumer ethnocentrism on the relationship between reduced PFWB and domestic product purchases.

Research limitations/implications
The antecedents of domestic product purchases identified in this study indicate opportunities for marketers of domestic and foreign products to respond to reduced PFWB, especially in relation to pricing, branding and communications. Future research should examine implications of PFWB on different populations, including other emerging markets, developed markets and lower-income consumers.

Originality/value
This study contributes to international marketing literature by examining the hitherto unexplored influence of reduced PFWB on domestic product purchases.
Multi-stage expectation-confirmation framework for salespeople expectation management
Authors: Oh Joon-Hee , Ma Judy 
Published: October 2018

PurposeDespite its significance in salespeople management, salespeople expectation management has received little attention in the literature, especially in the industrial marketing literature. In response, the purpose of this study is to leverage the expectation confirmation theory to present a conceptual framework that provides an effective tool for salespeople expectation management.Design/methodology/approachThis study first explores the application and strategic implications of expectation-confirmation theory in salespeople expectation management and theorizes that salespeople establish pre-expectations (expectations that are developed before joining the firm), experience multiple stages of the expectation-confirmation process throughout their sales career with a firm and – in each stage – establish either a longer-term commitment to or permanent disengagement from the firm.FindingsA winning strategy for sales organizations is to recognize salespeople expectations and to meet or beat these expectations. Salespeople expectation management is particularly important in sales organizations that frequently find aligning sales force management strategies with organizational imperatives to be challenging.Research limitations/implicationsThis study extends expectation-confirmation theory by presenting a conceptual framework that: identifies the existence of pre-expectations of salespeople and their outcomes; recognizes that the expectation-confirmation process occurs across multiple stages in the salespeople’s career cycle; recognizes that the level of expectations in previous stages of one’s career cycle influences the level of expectations in subsequent stages; and conceptualizes the non-linear relationship between expectations, tenure and turnover intentions.Originality/valueThe multiple expectation-confirmation framework can be used for effective salespeople expectation and turnover management and may also serve as a general model of organizational interventions.
Customer centricity and guanxi prevalence as social capital: a study of international business relationships
Authors: Scheinbaum Angeline Close , Wang Stephen W. 
Published: October 2018

PurposeThis research blends perspectives of the Eastern phenomenon of guanxi with the more Western perspectives of relationship marketing and customer centricity. Extending scholarship on guanxi in marketing (e.g. Park and Luo, 2001; Sheu and Hu, 2009; Luo et al., 2008; Fowler and Reisenwitz, 2014), the objective is to highlight the indirect role of customer centricity (i.e. how visible or central it is for the business partner to communicate with/have information sharing with), for firms in regions with a prevalence of guanxi.Design/methodology/approachThe empirical model is tested in context of global marketing in the business-to-business (B2B) logistics industry (n= 508). A total of 508 global logistics employees and managers with experience in global business participated in the survey in Taiwan. Structural equation modeling was used for data analysis with multi-group analyses.FindingsCustomer centricity intensifies positive outcomes of guanxi prevalence. Specifically, a high level of customer centricity strengthens established associations among guanxi prevalence, trust, relationship commitment and firm performance.Originality/valueWhile most work on guanxi has a focus in China, this research focuses on Taiwan. While building on a wealth of literature, relatively less work has focused on customer centricity.
The moderating role of governmental support in the relationship between entrepreneurship and economic growth
Authors: Saberi Maria , Hamdan Allam 
Published: October 2018

PurposeThe purpose of this paper is to find out the extent to which governments of the Gulf Cooperation Council (GCC) countries play a moderating role in the relationship between entrepreneurship and economic growth.Design/methodology/approachThe study uses a 10-year time series (2006-2015) for six GCC countries: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates. Secondary sources of data were collected from The World Bank database, general available statistics on the GCC, the Global Entrepreneurship Index from the Global Entrepreneurship and Development Institute (GEDI) and the Global Entrepreneurship Monitor (GEM) database.FindingsResults indicate that governmental support has a significant moderating effect on the relationship between entrepreneurship and economic growth in the GCC. Furthermore, the strongest indicators of entrepreneurial investments in the Gulf have been found to be risk capital and high growth, which indicate a rapid growth in entrepreneurial investments. The lowest scoring indicators were found to be technology absorption and innovation process.Research limitations/implicationsDespite the necessary measures taken to assure standard results such as testing data validity, care should be taken when generalizing the research results mainly because the time series of the study (2006-2015) could have been affected by the International and Financial Crisis, though the study has taken this into consideration.Originality/valueThis study has clarified the significant role of GCC governments in moderating the relationship between entrepreneurship and economic growth. Thus, the findings of this study are important because they help the GCC governments recognize their significant role and hence to utilize this role by supporting new and existing entrepreneurs particularly through regulatory quality, risk capital, technology absorption and process innovation. Furthermore, this study proves the extent to which entrepreneurship can help enhance the GCC economic growth, hence elaborating the importance of the sustainable resource, such as the human capital, in achieving diversification of sources to move from an oil-based to a more diversified economy.
An explanatory and predictive PLS-SEM approach to the relationship between organizational culture,organizational performance and customer loyalty
Authors: García-Fernández Jerónimo , Martelo-Landroguez Silvia , Vélez-Colon Luisa , Cepeda-Carrión Gabriel 
Published: October 2018

PurposeThis study aims to analyze the impact and predictive capacity of organizational culture on both customer loyalty and organizational performance in health clubs using data from managers and customers of health clubs in Spain.Design/methodology/approachA total of 101 managers were asked to measure organizational culture and organizational performance and 2,931 customers were asked to indicate their customer loyalty. The proposed hypotheses were tested and their predictability assessed through PLS-SEM. A composite concept was adopted to analyze the relationships between the different constructs and their indicators.FindingsThe findings suggest that organizational culture has a positive relationship with both customer loyalty and organizational performance. The four main dimensions of organizational culture that influence this relationship are, in order of significance, organizational presence, formalization, atmosphere and service-equipment. The authors’ model has a very good predictive power for both dependent variables.Originality/valueCustomer loyalty is an aspect of health clubs that can be improved. This study highlights the importance of creating a strong organizational culture in health clubs, as it enhances and predicts customer loyalty and organizational performance. Its predictability has already been tested with samples of managers and customers, with the analysis being performed from the perspective of the organization’s management and customer perceptions. This study also contributes to the field of sport management, using a predictive PLS-SEM technique.
A novel product recommendation model consolidating price, trust and online reviews
Authors: Huang Ying , Wang Nu-nu , Zhang Hongyu , Wang Jianqiang 
Published: October 2018

Purpose
The purpose of this paper is to propose a model for product recommendation to improve the accuracy of recommendation based on the current search engines used in e-commerce platforms like Tmall.com.

Design/methodology/approach
First, the proposed model comprehensively considers price, trust and online reviews, which all represent critical factors in consumers’ purchasing decisions. Second, the model introduces the quantization methods for these criteria incorporating fuzzy theory. Third, the model uses a distance measure between two single valued neutrosophic sets based on the prioritized average operator to consolidate the influences of positive, neutral and negative comments. Finally, the model uses multi-criteria decision-making methods to integrate the influences of price, trust and online reviews on purchasing decisions to generate recommendations.

Findings
To demonstrate the feasibility and efficiency of the proposed model, a case study is conducted based on Tmall.com. The results of case study indicate that the recommendations of our model perform better than those of current search engines of Tmall.com. The proposed model can significantly improve the accuracy of product recommendations based on search engines.

Originality/value
The product recommendation method can meet the critical challenge from the search engines on e-commerce platforms. In addition, the proposed method could be used in practice to develop a new application for e-commerce platforms.
Crowd funding in libraries: by the people and for the people
Authors: Sawant Sarika 
Published: October 2018

Purpose
Crowd funding is a method to raise funds for a specific cause or project by asking a large number of people to donate money, usually in small amounts, and usually during a relatively short period, such as a few months. This paper aims to explore the global as well as Indian crowd funding platforms and literature as well to find out the success stories of crowd funding.

Design/methodology/approach
General literature was reviewed. Various crowd funding platforms were scanned, especially Indian, to find the successful crowd funding stories.

Findings
It was found that plenty of crowd funding initiatives have been taken in India, especially to build libraries, to decorate libraries, for collection development, to provide services, etc. Nongovernmental organizations/trusts are the ones who are undertaking these initiatives. There is a need to create awareness of such activities by experienced library professionals/nonprofessionals who have done crowd funding and for them to share their experiences and practices of crowd funding among other professionals, so that others can also explore such methods.

Originality/value
This paper promptly presents the Indian crowd funding initiatives and the success stories.
Immigrant entrepreneurs in the USA
Authors: Awotoye Yemisi Freda , Singh Robert P. 
Published: October 2018

Purpose
Given the growing number of immigrant entrepreneurs in the USA, the purpose of this paper is to better understand the behaviors of this subgroup of entrepreneurs. Specifically, the paper aims to understand the unique challenges faced by immigrant entrepreneurs and how environmental challenges affect decisions to grow or abandon their ventures.

Design/methodology/approach
To make the theoretical arguments in this conceptual paper, the authors draw on the theory of planned behavior developed by Ajzen (1985), which suggests that a person’s behavior is predicted by their intention, and intentions are predicted by one’s attitudes, subjective norm and perceived behavioral control.

Findings
The paper provides theoretical insights on the effect of demands of immigration on the intentions of immigrant entrepreneurs to engage in three specific entrepreneurial behaviors: new venture formation, growth and abandonment. The authors propose that immigrant entrepreneurs deal with increased stress yet continue to maintain higher intentions to found new ventures compared to non-immigrants. Contrastingly, the authors also propose that the stress and obstacles immigrant entrepreneurs face reduce their intentions to grow their firms and increase their intentions to abandon their firms. The authors also explore entrepreneurial resilience as a possible moderating factor between stress and entrepreneurial intentions of immigrant entrepreneurs.

Research limitations/implications
First, the authors do not distinguish between immigrants from different nations or parts of the world or having different backgrounds. Second, the authors do not fully develop or incorporate the element of coping. Also, our paper is limited to behaviors of immigrant entrepreneurs with micro- and small-businesses.

Practical implications
Venture capitalists could benefit from empirical results of these propositions as funding decisions may need to include consideration of the proposed effects of stress and demands of immigration.

Originality/value
This paper meets an identified need to examine the effects of immigrant-specific issues such as the demands of immigration on the behaviors of this growing group of entrepreneurs.