bluuebunny/crossref_metadata_2025_split huggingface dataset:
Marketing local food and cuisine culture online: a case study of DMO’s websites in Egypt
Authors: Mohamed Mohamed E. , Hewedi Mahmoud , Lehto Xinran , Maayouf Magdy 
Published: October 2019

Purpose
Given the increased importance of food in tourists’ travel experience, the purpose of this paper is to explore the current and future potential of local food and foodways in marketing Egyptian destinations online.

Design/methodology/approach
The content of 20 Egyptian destination marketing organization (DMO) websites was subject to a content analysis. A checklist was developed based on literature analysis. The frequencies of information related to food culture and cuisine marketing were tallied, followed by a qualitative assessment of contents from the various websites. The results were further discussed with DMO representatives to provide contextualized insights as to the future potential of utilizing local food and food tourism initiatives as a component of DMOs website marketing in Egypt.

Findings
The study noted some initial efforts for Egyptian DMO websites to market food culture and gastronomic practices; however, the results suggest that the usage of food culture on Egyptian DMOs websites is still in its infancy. The study also highlights the challenges that need to be tackled as well as the resources required for food tourism development.

Practical implications
This study illustrates the need and potential capacity of Egyptian DMO websites to market food culture and local cuisines (including traditional foods and table manners). These results are expected to help Egyptian DMOs to strategically embrace local cuisine and food culture as a vehicle for destination marketing.

Originality/value
This case study provides insights for African and other developing economies in their destination marketing. The proposed framework and guidelines are intended to potentially serve as a framework for destination marketers and entrepreneurs to optimize the tourism potential of food culture.
Measuring the degree of difficulty and translation competence
Authors: Akbari Alireza 
Published: October 2019

PurposeThe purpose of this paper is to measure the degree of item difficulty in translation multiple-choice items in terms of 1-parameter logistic (1-PL) model of the item response theory (IRT). Also, the paper proposes a hypothesis in which a participant who answers a translation test possesses some amount of translation competence which affects the end-result.Design/methodology/approachIn total, 150 translation students from the Bachelor of Arts in Translation Studies from the three Iranian universities participated in this research paper. The translation participants were requested to answer the questions. The items were formulated in such a way that the question was stated in English and the four choices were written in Farsi. To interpret the obtained results, this research paper employed 1-PL and 2-parameter logistic (2-PL) models using Stata (2016). In addition, to demonstrate results in terms of 1-PL, item characteristic curves (a graphical representation showing the degree of difficulty of each item) was used.FindingsUsing Stata platform, the findings of this research paper showed that through the application of IRT, evaluators were able to calculate the difficulty degree of each items (1-PL) and correspondingly the translation competence (2-PL) of each participant.Research limitations/implicationsOne of the limitations is the proportionately small number of translation participants at the Bachelor of Arts.Originality/valueAlthough a few number of studies concentered on the role of translation competence, there did not exist any research focusing on translation competence empirically in higher education.
Maintaining business relationships: resilience through institutional work
Authors: Ojansivu Ilkka Tapani , Hermes Jan 
Published: October 2019

PurposeBusiness relationships are considered long-term and stable. Furthermore, over time, business relationships are expected to become and remain “institutionalized”. The undertone is that this process is deterministic and inevitable. While the authors do not question the long-term nature of business relationships, they argue that the process of “institutionalization” requires more construct clarity. Consequently, they ask the following: What is the source of resilience in business relationships, and how are these relationships maintained over time?Design/methodology/approachTo unravel these questions, the authors conducted an historical case study of a business relationship between a government buyer and a software seller extending over two decades.FindingsThe authors found that while the network around the business relationship is crumbling and all odds are in favor of relationship dissolution, the active maintenance work of key individuals in the relationship prevented detrimental effects and resulted in not only its continuation but also an increased degree of institutionalization.Research limitations/implicationsThe authors contribute to the Industrial Network approach (INA) by providing a non-deterministic approach to the typically taken-for-granted end phase of business relationships.Practical implicationsThe findings illustrate that the process of institutionalization is manageable but requires hard work, highlighting managers as the principle vehicle of relationship maintenance.Originality/valueThe authors provide construct clarity around the process of “institutionalization”. In fact, they regard the process as reverse compared to the early interpretation in the INA literature in which a business relationship is assumed to start as a “clean slate” and then begins to represent the industry codes of practice over time. They found that “institutionalization” implies that a business relationship is no longer compared with nor is comparable to the institutional prescriptions; in contrast, the relationship has established its own rules and norms, which have been taken for granted by the buyer and seller organization.
A multi-objective emergency network design problem to carry out disaster relief operations in developing countries
Authors: Babaei Mohsen , Shariat-Mohaymany Afshin , Nikoo Nariman , Ghaffari Ahmad-Reza 
Published: October 2019

PurposeOne of the problems in post-earthquake disaster management in developing countries, such as Iran, is the prediction of the residual network available for disaster relief operations. Therefore, it is important to use methods that are executable in such countries given the limited amount of accurate data. The purpose of this paper is to present a multi-objective model that seeks to determine the set of roads of a transportation network that should preserve its role in carrying out disaster relief operations (i.e. known as “emergency road network” (ERN)) in the aftermath of earthquakes.Design/methodology/approachIn this paper, the total travel time of emergency trips, the total length of network and the provision of coverage to the emergency demand/supply points have been incorporated as three important metrics of ERN into a multi-objective mixed integer linear programming model. The proposed model has been solved by adopting the e-constraint method.FindingsThe results of applying the model to Tehran’s highway network indicated that the least possible length for the emergency transportation network is about half the total length of its major roads (freeways and major arterials).Practical implicationsGathering detailed data about origin-destination pair of emergency trips and network characteristics have a direct effect on designing a suitable emergency network in pre-disaster phase.Originality/valueTo become solvable in a reasonable time, especially in large-scale cases, the problem has been modeled based on a decomposing technique. The model has been solved successfully for the emergency roads of Tehran within about 10 min of CPU time.
Share and share alike?
Authors: Whalen Elizabeth A. , Belarmino Amanda , Taylor Jr Scott 
Published: October 2019

PurposeThe growing trend for online peer-to-peer commerce has changed the way consumers purchase and exchange products and services across a wide variety of industries, including the craft beer industry. The lack of large scale distribution channels for local breweries has led to a growing market for social exchanges across the country. However, these barter systems remain more obscure compared to their mega counterparts in monetary exchange systems. The purpose of this paper is to evaluate how the set-up of online beer marketplaces impacts the perceptions of source attractiveness as moderated by the perceived risks to encourage exchange behaviors.Design/methodology/approachUsing an established beer exchange community, members appraised the impact of avatar profiles in their decision-making process based on user congruity, product congruity and risk perceptions. The research was conducted using a 2×2 between subjects mixed factorial design.FindingsProduct attractiveness and risk perceptions influenced behavioral intentions while user attractiveness did not. This is counter to past research that emphasizes the importance of relationships in sharing economy contexts.Originality/valueThis research shifts the discourse for sharing economy platforms from monetizing trust to prioritizing the product. While much of the emphasis had previously been on facilitating relationships between the supplier and customers on sharing economy websites, this may indicate that there needs to be a shift to prioritizing the product.
The role of relational coordination in the relationship between high-performance work systems (HPWS) and organizational performance
Authors: Siddique Muhammad , Procter Stephen , Gittell Jody Hoffer 
Published: October 2019

PurposeThe purpose of this paper is to look at the role relational coordination might play in understanding the relationship between high-performance work systems (HPWS) and organizational performance.Design/methodology/approachResearch was conducted in a large financial services provider in Pakistan. Across 120 branches of the bank, data on relational coordination and on the practices making up HPWS were obtained from employees by means of a questionnaire survey. Data on branch-level performance were obtained independently of this, from the bank itself.FindingsAnalysis shows relational coordination to be a mediating variable between HPWS and branch performance. Relational coordination is also a mediating variable for each of the three component parts of HPWS: ability-enhancing, motivation-enhancing and opportunity-enhancing HR practices.Practical implicationsThese results have important implications from two points of view. From the point of view of relational coordination, they show how the concept might apply in a previously under-researched sector, and also how relational coordination might act as a mediator for HR practices other than those aimed directly at enhancing employee opportunities. Breaking down HPWS into its component parts suggests that individual employee ability and motivation might also play a role.Originality/valueThis suggests that the ability-motivation-opportunity model needs to place greater emphasis on opportunity, and also that more account needs to be taken of the structural aspect of work – in particular, the degree of interdependence.
Investigating the on-demand service characteristics: an empirical study
Authors: van der Burg Robbert-Jan , Ahaus Kees , Wortmann Hans , Huitema George B. 
Published: October 2019

Purpose
Technological developments and new customer expectations of immediacy have driven businesses to adopt on-demand service models. The purpose of this paper is to study the characteristics of a range of on-demand services in order to better understand the meaning of “on-demand” and its implications for service management. This enables the on-demand service logic to be applied to other service contexts, where it may add value for customers.

Design/methodology/approach
The study starts with a focused literature review and continues with a multiple case study methodology, as the on-demand service concept is in the early stages of theory development. Seven cases were studied, based on a maximum variation sampling strategy.

Findings
The results show that on-demand services are characterized by three interrelated characteristics: being highly available, responsive and scalable. Analysis further reveals that on-demand services display differences within the conceptual boundaries of these characteristics, i.e. they vary in terms of their availability, responsiveness and scalability.

Originality/value
Drawing on these findings, the study contributes to the service literature by being the first to specifically conceptualize and define the on-demand services concept and reveal three key characteristics that clarify the distinctive nature of this service type. Accordingly, on-demand services are clearly differentiated from other services. Additionally, the paper discusses the variety within on-demand services and develops an on-demand service continuum that gives detailed insights into the conceptual variations within such services.
Rate my firm: cultural differences in service evaluations
Authors: Tsiotsou Rodoula H. 
Published: October 2019

PurposeCross-cultural research constitutes a pivotal topic for marketing; however, the literature indicates that there are a few studies analyzing social media reviews from a cross-cultural perspective using cultural proximity (supra-national level) as a proxy of culture. Therefore, the purpose of this study is to identify cross-cultural differences in service evaluations and specifically, in hotel appraisals among tourists from Central, Eastern (including Post-Soviet States), Northern and Southern Europe.Design/methodology/approachA quantitative approach has been taken by studying online user-generated ratings of hotels on Trip Advisor. In total, 1,055 reviews of five hotels in Greece were used for the study.FindingsMultivariate analysis of variance and analysis of variances results confirm cultural differences in overall service evaluations and attributes (value, location, sleeping quality, rooms, cleanliness and service) of tourists from various European regions. Specifically, Eastern Europeans uploaded more reviews than any other European group, whereas Northern Europeans were more generous in their appraisals than Eastern, Southern and Central Europeans.Practical implicationsThe results of the study could be used for segmentation purposes of the European tourism market and for recognizing, which aspects of their services need to be improved based on the segments they serve. Moreover, managers should encourage Northern and Eastern Europeans to upload their reviews as both groups are more generous in their evaluations. Moreover, the findings are useful to marketers of other services.Originality/valueTo the author’s knowledge, this is the first study that examines cross-cultural differences in hotel appraisals from a supra-national perspective including developed (Northern and Western Europe), developing (Southern Europe) and emerging tourism markets (Eastern Europe).
Linking knowledge management processes to innovation
Authors: Teixeira Eduardo Kunzel , Oliveira Mirian , Curado Carla 
Published: October 2019

PurposeThis paper aims to analyse the relationship between knowledge management processes and innovation (KM-IN) in Brazilian and Portuguese companies.Design/methodology/approachThe tests were performed using a sequential mixed-method approach. Quantitative analysis was conducted using 341 observations from Brazilian and Portuguese companies and partial least squares techniques. Qualitative analysis was conducted using ten interviews and content analysis techniques.FindingsResults showed differences between Brazilian and Portuguese companies with respect to the relationship between knowledge sharing process and innovation. Portuguese companies cope with the geographical dispersal of operations and the lack of interpersonal skills by introducing formal knowledge sharing processes.Practical implicationsFindings demonstrate that the transfer of knowledge processes to foreign countries may demand adjustments according to cultural traits. Specifically, the findings will be of interest to firms intending to expand their activities between Brazil and Portugal.Originality/valueAlthough researchers have investigated the influence of the national context in many countries, country comparisons are still scarce.
An application of value stream mapping in auto-ancillary industry: a case study
Authors: Jasti Naga Vamsi Krishna , Kota Srinivas , Sangwan Kuldip Singh 
Published: October 2019

Purpose
Lean manufacturing (LM) plays a major role in eliminating wastes (activities/resources) in a manufacturing organization. Value stream mapping (VSM) is one of the critical tools in LM which will help in identifying wastes in materials and information flow in a specific product family. The purpose of this paper is to illustrate the significance of VSM in the auto-ancillary industry in enhancing the productivity and the quality.

Design/methodology/approach
A case study approach is followed to demonstrate the significance of VSM in identifying various wastes in the auto-ancillary industry. The study has been performed by implementing seven critical steps. A product family is identified based on the customer demand and a cross functional team with specialized experts was formed. The overall processes with sequence are mapped using process flowchart. A cross functional team has been formed to develop the current state of VSM and perform a critical analysis to identify shortcomings. An investigation was performed to overcome the existing shortcomings by identifying opportunities. The relevant kaizens to improve the current state have been proposed. The cross functional team of experts have performed a feasibility study on implementation of proposed kaizens. Finally, a future state of VSM after implementation of feasible kaizens has been reported.

Findings
The results show that future state of VSM brings out the positive impact with respect to process ratio, TAKT time, process inventory level, total lead time and bottleneck time. The proposed improvement also helped to achieve higher customer satisfaction in terms of increased quality, reduced cost and on time delivery.

Research limitations/implications
Present study is focussed on a single product family cell in one of the auto-component organization.

Originality/value
Helps practitioners in the auto-component industry to implement the VSM effectively in their organization.
Online tourism and hospitality distribution: a perspective article
Authors: O’Connor Peter 
Published: October 2019

PurposeCritically examining the development of online distribution in hospitality and tourism, this paper aims to speculate on likely future developments for the next decades.Design/methodology/approachThe article review prior literature, combining themes with industry insights to speculate about the future.FindingsThe paper speculates on likely future scenarios for online distribution in hospitality and tourism, including further consolidation of major players, blurring of lines between organization types and the substitution of existing systems by mainstream e-commerce players.Research limitations/implicationsThis paper provides a baseline analysis of the development of online distribution for use by future researchers.Practical implicationsThis study speculates about likely future scenarios in hospitality and tourism distribution and their implications for industry practice.Originality/valueTo the best of the author’s knowledge, this is the first attempt to extrapolate the likely future of hospitality and tourism online distribution and its implications for industry.
Effect of storage time on sensory and instrumental properties of skim‐milk yoghurt obtained with microbial transglutaminase
Authors: García‐Gómez Belén , Romero‐Rodríguez Ángeles , Vázquez‐Odériz Lourdes , Muñoz‐Ferreiro Nieves , Vázquez Manuel 
Published: October 2019

Not many studies have examined changes in microbial transglutaminase (MTG) yoghurts during storage. In this work, yoghurts manufactured with skimmed milk and treated with MTG were evaluated in refrigerated storage for 35 days. Instrumental measurements showed that firmness, consistency and pH values in MTG yoghurt experienced a significant increase with the storage time. However, sensory measurements showed that MTG yoghurts were not affected significantly by storage time. Acid taste scores only increased significantly with storage time in the control samples. Microbial transglutaminase treatment showed a positive effect on textural properties and allowed syneresis to be prevented completely during storage.
Development and application of a survey instrument to measure collaboration among health care and social services organizations
Authors: Brewster Amanda L. , Tan Annabel X. , Yuan Christina T. 
Published: October 2019

AbstractObjectiveTo measure strategies of interorganizational collaboration among health care and social service organizations that serve older adults.Study SettingTwenty Hospital Service Areas (HSAs) in the United States.Study DesignWe developed and validated a novel scale to characterize interorganizational collaboration, and then tested its application by assessing whether the scale differentiated between HSAs with high vs low performance on potentially avoidable health care use and spending for Medicare beneficiaries.Data CollectionHealth care and social service organizations (N = 173 total) in each HSA completed a 12‐item collaboration scale, three questions about collaboration behaviors, and a detailed survey documenting collaborative network ties.Principal FindingsWe identified two distinguishable subscales of interorganizational collaboration: (a) Aligning Strategy and (b) Coordinating Current Work. Each subscale demonstrated convergent validity with the organization's position in the collaborative network, and with collaboration behaviors. The full scale and Coordinating Current Work subscale did not differentiate high‐ vs low‐performing HSAs, but the Aligning Strategy subscale was significantly higher in high‐performing HSAs than in low‐performing HSAs (P = .01).ConclusionsCross‐sector collaboration—and particularly Aligning Strategy—is associated with health care use and spending for older adults. This new survey measure could be used to track the impact of interventions to foster interorganizational collaboration.