bluuebunny/crossref_metadata_2025_split huggingface dataset:
Examining the impact of organizational culture on trust and career satisfaction in the UAE public sector
Authors: Jabeen Fauzia , Isakovic Adrienne A. 
Published: July 2018

PurposeThe purpose of this paper is to examine the impact of organizational culture on trust in top management and career satisfaction. The concept of culture was split into four types: “clan,” “adhocracy,” “hierarchy” and “market.”Design/methodology/approachA self-administered questionnaire was used to collect data from 128 mid-level managers in ten public sector organizations in the United Arab Emirates (UAE). The questionnaire included demographic questions and three established scales to measure culture type, trust in top management and career satisfaction. Correlation and regression analysis were used to examine relationships between variables.FindingsRespondents from “clan” and “adhocracy”-type organizations tended to have more trust in top managers than those from other culture types. Respondents from “clan”-type organizations also had greater career satisfaction. Only a clan-type organizational culture significantly predicted career satisfaction.Research limitations/implicationsThe study is based on a small number of mid-level managers working in ten public sector organizations. This limits the generalizability of the results. Future studies should examine both public and private sector organizations operating in various industries across the UAE, to increase the generalizability of the findings. The study results will assist organizational policy makers who wish to transform their organizational culture to one that will increase the career satisfaction of managerial staff and their trust in senior managers.Originality/valueThe study contributes to the literature on organizational culture, particularly on the relationship between trust and career satisfaction in the public sector in the UAE.
Preparation, mechanical and anti-friction properties of Al/Si/serpentine composites
Authors: Wu Junwei , Wang Xiao , Zhou Luhai , Wei Xicheng , Wang Wurong 
Published: July 2018

Purpose
Serpentine is usually added into the lubricant oil to form a self-repairing protective layer on worn ferrous surface. But few works have paid close attention to the preparation of composites with the addition of serpentine. In this work, serpentine reinforced Al matrix composites were successfully prepared to be industrial lubrication components. And its fabricating parameters, compressive strength and tribological properties were analyzed.

Design/methodology/approach
An MM-W1 three-pin-on-disk apparatus was used to investigate the tribological properties. The worn surface, microstructure and cross-sectional morphologies were characterized by scanning electron microscopy equipped with energy dispersive spectroscopy. The compression test was carried out on a universal testing machine. An X-ray diffractometer was used to investigate the phase constitutions. The decomposition temperature of serpentine powders was investigated by a thermal analyzer, which allows simultaneous differential scanning calorimetry and thermogravimetry. With the help of finite element method model, a diagrammatic model of the self-repairing surface layer was developed to analyze the anti-friction mechanism.

Findings
Through evaluating density and Brinell hardness, sintering at 560°C for 3 h are the appropriate parameters for fabricating the composites. Compressive strength was increased by the addition of serpentine. A self-repairing surface layer was formed, reducing the friction coefficient. And a diagrammatic model of the self-repairing surface layer was developed to analyze the anti-friction mechanism.

Originality/value
Serpentine was added in fabricating the Al matrix composites for the first time. Sintering parameters were optimized to make better Al/Si/serpentine composites. Compressive strength was increased by the addition of serpentine. A self-repairing surface layer was formed, reducing the friction coefficient under the dry sliding condition. And a diagrammatic model of the self-repairing surface layer was developed to analyze the anti-friction mechanism. It is hoped to be helpful in further confirming the factors for the formation of the self-repairing surface layer, and in designing a new industrial anti-friction composite used for dry sliding conditions.
Agent-based modeling and simulation of the decision behaviors of e-retailers
Authors: Jiang Guoyin , Liu Shan , Liu Wenping , Xu Yan 
Published: July 2018

Purpose
Social media facilitates consumer exchanges on product opinions and provides comprehensive knowledge of online products. The interaction between consumers and e-retailers evolves into a collective set of dynamics within a complex system. Agent-based modeling is well suited to stimulate such complex systems. The purpose of this paper is to integrate agent-based model and technique for order performance by similarity to ideal solution (TOPSIS) to simulate decision behaviors of e-retailers in competitive online markets.

Design/methodology/approach
An agent-based network model using the TOPSIS driven by actual price data is developed. The authors ran an experimental model to simulate interactions between online consumers and e-retailers and to record simulation data. A nonparametric test is used to conduct data analysis and evaluate the sensibility of parameters.

Findings
Simulation results showed that different profits could be obtained for various brands under different social network structures. E-retailers could achieve more profits through cross-selling than single-selling; however, the highest profits can be achieved when some adopt cross-selling, whereas others use single-selling. From a game perspective, the equilibrium for price-adjustment frequency can be determined from the simulation data. Thus, price adjustment differences significantly affect e-retailer profit.

Originality/value
This study provides new insights into the evolutionary dynamics of online markets. This work also indicates how to build an integrated simulation model with an agent-based model and TOPSIS and how to use an integrated simulation model and interpret its results.
Universal Health Coverage (UHC)
Authors: Plianbangchang Samlee 
Published: July 2018

Purpose
The WHO Health for All goal of the year 2000 was unreachable due to a number of irreconcilable factors. However, governments agree that a resolution must be found to effectively cope with increasing health care costs. Furthermore, national health insurance schemes must be properly refined to suit local situations. Workable health policies and strategies for caring and treating sick people through reduced or cost effective methods must be developed as part of a Universal Health Coverage scheme. A review of progress made toward achieving the WHO goal of health for all. The purpose of this paper is to explore the government’s role and responsibilities to educate and support society to achieve optimum health.

Design/methodology/approach
This is a commentary piece.

Findings
Participation and involvement of all people of all walks of life in the development and management of their nation’s health care programs is an important requisite of good health for all. This should include financial participation and co-payment into the national health insurance scheme. Furthermore, national health care systems should involve or include the traditional/local and alternative systems of medicine in the most appropriate manner. Health care has to encompass the total range of comprehensive health interventions, inclusive of at least preventive, curative and rehabilitative care.

Originality/value
This paper provides a review of the current health system constraints and assesses the effectiveness of available options by way of ensuring that a country-specific UHC system may be successfully implemented.
Printing spare parts through additive manufacturing: legal and digital business challenges
Authors: Ballardini Rosa Maria , Flores Ituarte Iñigo , Pei Eujin 
Published: July 2018

Purpose
The purpose of this paper is to investigate the technology, business and intellectual property issues surrounding the production of spare parts through additive manufacturing (AM) from a digital source. It aims to identify challenges to the growth of the AM spares market and propose suitable solutions.

Design/methodology/approach
The paper begins with a systematic literature review and theoretical analysis. This is followed by case study research through semi-structured interviews, forming the basis of a triangulated, cross-case analysis of empirical data.

Findings
The paper identifies several obstacles to the development of the AM-produced digital spares market. The manufacturing industry will soon be forced to re-think AM as a real manufacturing alternative. Short-term, AM technology has implications for the production of components for legacy systems for which tooling facilities no longer exist. Long-term, AM will be used to produce a wide range of components especially when product and/or service functionality can be increased. To enable companies to navigate current uncertainties in the patent framework (especially the “repair vs make” doctrine), new intellectual property rights strategies could be developed around patenting both complex devices and their individual components, and seeking patent protection for CAD files. Further harmonization of the EU legal framework, the interpretation of claims and the scope of protection offered in the context of spare parts, will also be important.

Originality/value
This study pinpoints key issues that need to be addressed within the European AM business environment and the patent system and proposes recommendations for business and legal frameworks to promote the growth of a stable European digital spare parts market.
Changing academic work places: the introduction of open-plan offices in universities
Authors: Van Marrewijk Alfons , Van den Ende Leonore 
Published: July 2018

Purpose
The purpose of this paper is to investigate the relation between the spatial intervention of open-plan offices in a university, the consequential change in work practices of faculty members and how these practices appropriate the designed space.

Design/methodology/approach
The authors executed a two-year longitudinal ethnographic study following the case of the science faculty, which moved from a traditional office setting to open-plan offices. The authors studied the space and interviewed staff before, during and after the introduction of open-plan offices.

Findings
Findings show that the new spatial setting triggered staff members to attribute certain meanings and practices of adaptation which were, partly, unintended by the design of the open-plan offices.

Research limitations/implications
This paper contributes empirically grounded insights into the (un)intended consequences of a spatial intervention in terms of how staff members, far from being passive, attribute meaning and alter their work practices leading to unprecedented organizational changes.

Practical implications
For change consultants, facility managers and university managers the outcomes of this paper are highly relevant.

Social implications
Large budgets are spent on new office concepts at universities but the authors do know little about the relation between spatial (re)design and organizational change.

Originality/value
The introduction of new office concepts, spatial redesign and co-location is for many academics highly emotional.
Critical success factors for open innovation implementation
Authors: Subtil de Oliveira Lindomar , Echeveste Márcia Elisa , Cortimiglia Marcelo Nogueira 
Published: July 2018

Purpose
A comprehensive understanding about open innovation implementation is still lacking. In particular, a compilation of drivers and barriers for OI implementation is absent from the literature. Thus, the purpose of this paper is to identify critical success factors (CSFs) for OI implementation at the firm level.

Design/methodology/approach
A systematic literature review was conducted in order to identify CSFs for OI implementation in previously published literature. A total of 2,894 papers were identified, 156 of which were subjected to full independent analysis by the three authors. The following aspects were considered: research strategy, approach (empirical or theoretical) and objectives; theoretical background; methodological procedures; main results; and contributions to the literature. If the paper reported empirical research that included a description of actual OI implementation, additional aspects were analyzed: industry or sector of application; firm characteristics; success of OI implementation and OI tools and techniques reported.

Findings
A synthetizing framework with six thematic categories of CSFs was proposed: leadership, internal innovation capability, network and relationships, strategy, technology management, and culture. A total of 22 CSFs for OI implementation were identified within these categories.

Originality/value
The proposed framework is an attempt to systematically generate a comprehensive list of factors that impact OI implementation. As such, it can support the theoretical development of OI-related capabilities, and serve as basis for future research that investigates operationalization and measurement of such capabilities.
Expert problem solving practice in commercial property valuation: an exploratory study
Authors: Amidu Abdul-Rasheed , Boyd David 
Published: July 2018

PurposeThe purpose of this paper is to identify the core dimensions of problem solving of experts in commercial valuation in order to provide a rich stimulus for managing current practice and enabling future development.Design/methodology/approachThe study adopted a cognitive position but emphasised understanding the everyday commercial property valuation practice in a naturalistic context and from the participants’ perspectives. Given this, a grounded theory approach was employed as a research strategy to guide the data collection and surface theoretical interpretations. Data were obtained through in-depth interviews with practicing valuers working in private real estate firms within metropolitan Birmingham, UK.FindingsThe interviews uncover four dimensions of experts’ problem-solving practice in commercial valuation: multidimensional, domain-specific knowledge base; cognitive process that is centred on analysis and reflection; collaborative problem-solving venture with colleagues; and professional practice issues awareness. A conceptual model is proposed which integrates these dimensions enabling a clearer understanding of the nature of valuation work.Research limitations/implicationsThis study was designed to be descriptive and theory generating, thus, the findings cannot be generalised as the sample was confined to one city and consists of a small number of senior practicing valuers. Therefore, the findings may not be fully applicable to other practicing valuers, other geographical locations or more widely to other types of property valuation. Nevertheless, the findings provide an important cognitive framework which can be verified by other researchers seeking to examine the practice of expert valuers.Practical implicationsThe identification of the core dimensions of expert problem solving in commercial property valuation is shown to have implications for valuation practice, education and continued research. The valuation practice environments need to develop mechanisms to provide time that would enable these multi-dimensions of professional competence to be developed. Further work is needed to expand and refine the model across expert practice in other specialty areas of valuation practice.Originality/valueThis study expands the current understanding of valuation process to areas of expertise that have received less coverage in behavioural valuation literature, that is, the central role of knowledge and cognition and how these are integrated for effective valuation problem solving and decision making.
Research and technology development in Southeast Asian economies are drifting away from agriculture and farmers’ needs
Authors: Lakitan Benyamin 
Published: July 2018

Purpose
This paper aims to raise awareness on current shifting of R&D activities from agricultural-based Agriculture and agriculture-related Natural Sciences (ANS) to industrial-based Engineering, Computer, and Industry-related Sciences (ECI) in Southeast Asian (SEA) economies. This trend might cause stiffer challenges on effort to sustain food security in the region.

Design/methodology/approach
Five SEA countries were selected, namely, Indonesia, Malaysia, the Philippines, Thailand and Vietnam. R&D data were collected over the years 2001-2014. Collected data were analysed using descriptive statistics and correlation.

Findings
Malaysia has been in the process of shifting from ANS to ECI cluster, whereas Vietnam and Indonesia followed the trend but about a decade behind; meanwhile, the Philippines and Thailand kept their focus on ANS clusters. Within the ANS cluster, Malaysia and Thailand leaned towards Modern Biosciences and Modelling (MBM) sub-clusters. The Philippines, Vietnam and Indonesia were more focused on Agriculture and Conventional Biosciences (ACB) sub-cluster. ACB is more relevant and affordable to smallholder farmers. Shifting of R&D priority correlated with GDP per capita of SEA countries. Within ANS cluster, R&D activity in MBM increased but ACB decreased as GDP per capita increased.

Research limitations/implications
Data used in this study were limited to accessible 2001-2014 data in five selected SEA economies. Therefore, there is an open possibility for future research on extended timeline using more sophisticated data analysis.

Practical implications
Agricultural technology development should be relevant to needs of and affordable to smallholder farmers, as they are the primary food producers in developing economies.

Social implications
If the R&D activities continue to drift away from farmer’s needs, there will be a possible drawback of widening gap between developed agricultural technologies and absorptive capacity of smallholder farmers. Government institutions should revisit their R&D priority as the current trend could cause a serious obstacle in maintaining food security in the SEA region.

Originality/value
This frontier study provides an early warning for government in SEA economies and other developing countries for balancing between R&D for supporting smallholder farmers in food production and for enhancing national economic growth.
End-customer value restructuring the financial service supply chain
Authors: Komulainen Hanna , Saraniemi Saila , Ulkuniemi Pauliina , Ylilehto Marianne 
Published: July 2018

Purpose
The purpose of this paper is to examine how the customer value experience conveys the restructuring of the service network in the banking industry. The banking sector has often been one of the early adopters of IT in terms of connecting their services and customers. While developing digital services, however, banks are also concerned that they are losing contact with their customers. At the same time, fast developing technologies enable new companies to enter the industry to offer their services. As a result, the service supply chains in the banking industry appear to be restructured.

Design/methodology/approach
The empirical data were collected by using a qualitative method of focus groups and interviews with end-users of banking services.

Findings
According to findings, customers value a holistic approach to the services, and such a holistic value cannot necessarily be provided by a single banking service provider because the ecosystem around such services is becoming more complex.

Practical implications
Service supply chains need to be restructured based on the end-customer value experience.

Originality/value
This study contributes to value research and especially to the discussion in service experiences by addressing some of the disruptions happening at the industry level. The paper shows that the focus should be on customer value because banks should understand that their services are not enough for the customers—they are only seen as banks, not as providers of the holistic value that is required from the customer’s point of view.
Logistic service quality as a mediator between logistics capabilities and customer satisfaction
Authors: Fernandes Daniel Winter , Moori Roberto Giro , Filho Valdir Antonio Vitorino 
Published: July 2018

Purpose
A way that companies have found to respond to the challenges of customer satisfaction (CS) is the development logistics services quality. In this sense, the purpose of this paper is to estimate the quality of logistical service as a mediator factor in the relationship between logistics capabilities (LC) and CS. For this, an exploratory survey of the descriptive type was carried out with 117 companies in the Brazilian market of lubricant oil. The collected data, modeled in structural equations, have shown evidence that the quality of logistics services totally mediates the relation between the LC and the satisfaction of clients.

Design/methodology/approach
In order to respond to the research problem and to meet the stated objective, a study was carried out in two phases. The first used an exploratory qualitative design, and involved recorded in-depth interviews with five clients and five managers of a lubricant oil producer located in the municipality of Umuarama and nearby areas in Paraná state, Brazil. The second used an exploratory survey of the descriptive type was carried out with 117 companies in the Brazilian market of lubricant oil.

Findings
The collected data, modeled in structural equations, have shown evidence that the quality of logistics services totally mediates the relation between the LC and the satisfaction of clients.

Research limitations/implications
It is suggested that new studies be conducted in order to increase the size of the sample, since the number of responses obtained (117 respondents), for the number of initial variables (34 measures).

Practical implications
In the pursuit of CS, the managers of lubricant oil producers should make major investments in LC, to enable the company to be active in the search for logistics solutions, integration and provision of reliable information to its customers.

Social implications
The studies should also be carried out in other market segments, in order to compare the results obtained in the lubricating oil segment of Brazil and corroborate knowledge about the influence of logistical capabilities on the relation between logistics service quality and CS.

Originality/value
The logistics services quality perceived by the customers is derived from the service capacity of the producer’s employees and the quality of information provided to the customers.