bluuebunny/crossref_metadata_2025_split huggingface dataset:
Performance indicators for facilities operation and maintenance (Part 1)
Authors: Lai Joseph H.K. , Man Chun Sing 
Published: August 2018

Purpose
The purpose of this paper (Part 1 of 2) is to classify and map, in a systematic manner and from a facilities management (FM) perspective, the performance indicators that are applicable to evaluating facilities operation and maintenance (O&M) in commercial buildings.

Design/methodology/approach
Forming part of a multi-stage research project, the applicable performance indicators that had been identified from an extensive literature review were consolidated and defined. Based on a phase-hierarchy (P-H) model – a fundamental classification framework comprising three phases of facilities services delivery and three hierarchical FM levels – the indicators were systematically classified, and a map showing their distribution along the phase and hierarchy dimensions was obtained.

Findings
The P-H model enabled systematic classification of the 71 applicable indicators. Mapping the indicators with the model showed that more indicators concern the input or output phase of facilities services delivery. Indicators at the strategic level, which have a wide span of control, are small in quantity, compared to the large number of indicators at the operational level.

Research implications
The P-H model, which proves useful for classifying performance indicators for facilities in commercial buildings, may be applied to similar research on other types of buildings or infrastructures.

Practical implications
The method of classifying the performance indicators and the mapping result of the indicators are useful reference for different levels of FM practitioners.

Originality/value
This paper illustrates a novel attempt that made use of the P-H model to classify O&M performance indicators.
Measuring customer based corporate reputation in banking industry
Authors: Cintamür İsmail Gökhan , Yüksel Cenk Arsun 
Published: August 2018

Purpose
The purpose of this paper is to develop and validate a reliable and valid alternative scale to measure customer-based corporate reputation (CBCR) specific to the banking industry only, where high risks and uncertainties of choosing a service provider exist.

Design/methodology/approach
Both qualitative and quantitative methods were employed to develop and validate an alternative scale to measure CBCR in the banking industry. Following Churchill’s (1979) paradigm and other prominent scale development studies, a scale development procedure was generated, which consists of three main stages: scale generation and initial purification, scale refinement and scale validation.

Findings
As a consequence of the current study, a reliable and valid multidimensional scale was obtained, consisting of 20 items and four dimensions to measure CBCR in banking industry: financial performance and financially strong company, customer orientation, social and environmental responsibility and trust.

Practical implications
This study provides insight to managers to comprehend and manage their CBCR. Since this study has empirically demonstrated that the four dimensions of the CBCR are associated with the five important customer outcome variables, the study provides further support toward the importance of corporate reputation in strategic marketing decisions in the banking industry.

Originality/value
Numerous different disciplines have focused on corporate reputation measurement by adapting different perspectives and approaches. However, a reliable and valid measurement tool has been proposed here to evaluate corporate reputation from customers’ perspective specific to banking industry.
Applications of latent growth curve modeling: a research agenda for hospitality management
Authors: Xu Shi , Martinez Larry 
Published: August 2018

PurposeThis paper aims to introduce latent growth curve modeling (LGCM) as a statistical technique to analyze repeated measures of longitudinal data to researchers in hospitality management.Design/methodology/approachFirst, the basics and extensions of LGCM are explained. Second, this paper reviews three existing empirical hospitality research studies that could have benefitted from LGCM but did not use this methodology. Third, this paper provides an overview of two specific illustrative examples of how the current authors have already used LGCM for hospitality research.FindingsBased on explaining the basics of LGCM, delineating two examples using LGCM method and presenting new research avenues that would use LGCM to advance theoretical knowledge, this paper shows how LGCM represents a leap forward in the promotion of more rigorous research in hospitality management.Originality/valueThis paper is the first in hospitality to call for research based on LGCM and provide hands-on demonstrations and an agenda for this methodology.
Online focus groups: a valuable alternative for hospitality research?
Authors: Richard Brendan , Sivo Stephen , Orlowski Marissa , Ford Robert , Murphy Jamie , Boote David , Witta Eleanor 
Published: August 2018

PurposeThis paper aims to test the idea generation capabilities of online text-based focus groups as compared to the traditional in-person focus groups using sustainability in the hospitality industry as the idea generation topic. Idea generation quantity and quality are analyzed and the theoretical and practical implications for the hospitality industry are discussed.Design/methodology/approachAn experimental study tested the quality of ideas generated by online versus in-person focus groups. Participants were purposively sampled from the hospitality program at a large southeastern United States university and randomly assigned into one of two treatment groups: online text-based or traditional in-person focus groups. During both treatment groups participants generated ideas focused on sustainability in the hospitality industry.FindingsThe online focus group generated a comparable quantity of ideas, in addition to a similar average quality of ideas and number of good ideas.Practical implicationsThe generation of ideas and the selection of opportunities drive the innovation process through which firms can strengthen their competitive advantage and maintain and grow market share and profitability. The results of this study may assist hospitality firms in determining which form of qualitative research delivers the highest return on investment by generating the best ideas at the lowest cost.Originality/valueThis paper breaks new ground by assessing the effectiveness of idea generation in online versus traditional focus groups, comparing both the quantity and quality of ideas generated from an experimental study that uses random assignment.
CFTC enforcement trends in 2017 and considerations for 2018
Authors: Malyshev Peter , Achilles Jennifer , Ottenberg Jill , Stumacher Jessica 
Published: August 2018

Purpose
This paper aims to discuss the types of cases that were brought by the Commodity Futures Trading Commission (CFTC) in 2017 and what to expect in 2018.

Design/methodology/approach
This paper discusses the overall statistics regarding enforcement actions brought by the CFTC, as well as the amount of restitution, disgorgement and penalties collected in 2017. These statistics are contrasted with the same statistics from 2016. This paper also discusses the types of enforcement actions brought by the CFTC in 2017 and identifies and analyzes trends. The analysis also includes a discussion of what to expect in 2018.

Findings
This paper concludes that 2017 was a year filled with personnel changes and vacancies at the CFTC, which resulted in no major policymaking cases being brought by the CFTC. This paper also finds that the CFTC is focused on actively monitoring the markets, and will continue to pursue actions involving reporting violations, fraud, manipulation, cryptocurrencies, and disruptive trade practices while rewarding parties for self-reporting and cooperation.

Originality/value
This paper contains valuable information from experienced lawyers regarding personnel changes at the CFTC, recent trends in CFTC enforcement activity and what to expect in 2018.
The past, present and future of Haiti as a post-colonial, post-conflict and post-disaster destination
Authors: Seraphin Hugues 
Published: August 2018

Purpose
The purpose of this paper is to determine the future of the tourism industry in Haiti. More specifically, the paper answers the following question: will Haiti be able to reclaim a positive image and leading position in the Caribbean as a tourist destination?

Design/methodology/approach
Within the paradigm of theory building and exploratory approach, this conceptual study is based on a narrative literature review.

Findings
The turning point in the development of the tourism industry in Haiti has been the 2010 earthquake which has triggered a will to provide quality products and service specifically in the hospitality sector, the most dynamic sector of the tourism industry. With the diaspora, Haiti has the potential to reclaim a positive image and a leading position in the Caribbean. That said, before performing at this level, the destination must first and foremost contribute to the wellbeing of its people as a sine qua non condition for the success of its tourism industry.

Practical implications
The findings of this research may help potential investors to decide whether or not they want to invest in Haiti. The findings of the paper may also assist the DMO in its branding and marketing strategy.

Originality/value
The alleviation of poverty using tourism as a tool in a post-colonial, post-conflict and post-disaster context should be analysed, understood and approached from a human aspect point of view and perspective. Resilience is what better describes the tourism industry and the locals in Haiti. The locals are neither passive nor powerless.
Configurations of factors affecting triage decision-making
Authors: Ponsiglione Cristina , Ippolito Adelaide , Primario Simonetta , Zollo Giuseppe 
Published: August 2018

PurposeThe purpose of this paper is to explore the configuration of factors affecting the accuracy of triage decision-making. The contribution of the work is twofold: first, it develops a protocol for applying a fuzzy-set qualitative comparative analysis (fsQCA) in the context of triage decision-making, and second, it studies, through two pilot cases, the interplay between individual and organizational factors in determining the emergence of errors in different decisional situations.Design/methodology/approachThe methodology adopted in this paper is the qualitative comparative analysis (QCA). The fuzzy-set variant of QCA (fsQCA) is implemented. The data set has been collected during field research carried out in the Emergency Departments (EDs) of two Italian public hospitals.FindingsThe results of this study show that the interplay between individual and contextual/organizational factors determines the emergence of errors in triage assessment. Furthermore, there are some regularities in the patterns discovered in each of the investigated organizational contexts. These findings suggest that we should avoid isolating individual factors from the context in which nurses make their decisions.Originality/valuePrevious research on triage has mainly explored the impact of homogeneous groups of factors on the accuracy of the triage process, without considering the complexity of the phenomenon under investigation. This study outlines the need to consider the not-linear relationships among different factors in the study of triage’s decision-making. The definition and implementation of a protocol to apply fsQCA to the triage process in EDs further contributes to the originality of the research.
US cross-listings and director compensation: a cross-country analysis
Authors: (Stella) Liao Min-Yu 
Published: August 2018

Purpose
The purpose of this paper is to investigate the effect of cross-listing on the size and structure of director compensation at individual director level. While much of the prior literature has focused on executive compensation, more recent literature has started to examine director compensation. Additionally, there has been extensive literature examining the impact of cross-listing on the corporate governance and equity valuation of listed firms. The literature, however, has largely ignored the effect of cross-listing on director compensation schemes. This study attempts to combine these two literature streams and examine the effect of cross-listing on director compensation.

Design/methodology/approach
This study uses American Depository Receipts (ADRs) and matched non-ADRs from the same country and industry to test the relationship between cross-listing and director compensation. Regressions with country, year and industry fixed-effects are employed. The relationship is further examined using only ADR firms during pre-listing and post-listing periods.

Findings
This study finds that directors of ADR firms receive higher total compensation and greater percentage equity-based compensation relative to directors of non-ADR firms. This study also finds that such differences in director compensation are dependent on the cross-listing program a firm is registered to. Directors of ADR firms also receive higher total compensation and greater percentage equity-based compensation during post-listing periods relative to their own compensation during pre-listing periods.

Originality/value
This study extends the literature on director compensation in a global setting, and is the first to examine an unanswered question regarding the effect of cross-listing on director compensation. This study provides important information that cross-listing affects the size and structure of director compensation between ADR and non-ADR firms, as well as between pre-listing and post-listing periods for ADR firms themselves.
Is the “sell in May and go away” adage the result of an election-year effect?
Authors: Waggle Doug , Agrrawal Pankaj 
Published: August 2018

Purpose
The purpose of this paper is to provide a plausible explanation for the “sell in May” anomaly observed in US stock markets. A heretofore unexplained strategy of selling stock in May and not returning to the market until November has been shown to outperform a simple strategy of buying and holding stock all year long.

Design/methodology/approach
The authors compare the seasonal performance of three US size-based portfolios for the May–October and November–April periods considering whether or not they were in years with US congressional elections, which occur every two years.

Findings
While the sell-in-May effect appears to persist in the long run, the authors find that the anomaly is not present in non-election years. There is no significant difference between the May–October and November–April stock returns in non-election years. The observed sell-in-May effect is driven by poor stock returns in the May–October periods leading up to US presidential or congressional elections and subsequent strong performance in the November–April periods immediately following elections.

Originality/value
The paper offers an election-year effect as an explanation of the sell-in-May anomaly that has been observed in the US stock market. Other possible explanations of the effect, such as seasonal affective disorder, the weather, and daylight savings time, have not gained widespread acceptance.
Effect of learning goal orientation on work engagement through job crafting
Authors: Matsuo Makoto 
Published: August 2018

Purpose
The purpose of this paper is to examine the mechanism by which learning goal orientation (LGO) promotes work engagement through job crafting (seeking challenges).

Design/methodology/approach
A moderated mediation model was tested using survey data from 266 public health nurses and hospital nurses in Japan.

Findings
The results indicated that job crafting partially mediated the relationship between LGO and work engagement, and that the mediation effect was stronger when reflection was high (vs middle and low).

Research limitations/implications
Although common method bias and validity of measurement were evaluated in this paper, the survey data were cross-sectional.

Practical implications
The results suggest that selecting people with a stronger sense of LGO may be a useful strategy for promoting job crafting and work engagement in an organization. Additionally, organizations should give employees opportunities to reflect on their jobs and to craft them into more challenging ones in the workplace.

Originality/value
Although little is known about mechanisms by which LGO promotes work engagement, this study found that job crafting and reflection play important roles in linking LGO and work engagement.
Quality Changes after Implementation of an Episode of Care Model with Strict Criteria for Physical Therapy in Ontario's Long‐Term Care Homes
Authors: McArthur Caitlin , Hirdes John , Chaurasia Ashok , Berg Katherine , Giangregorio Lora 
Published: August 2018

ObjectivesTo describe the proportion of residents receiving rehabilitation in long‐term care (LTC) homes, and scores on activities of daily living (ADL) and falls quality indicators (QIs) before and after change from fee‐for‐service to an episode of care model; and to evaluate the effect of the change on the QIs.Data SourcesSecondary data were collected from all LTC homes in Ontario, Canada, between January 1, 2011 and March 31, 2015. Variables of interest were the proportion of residents per home receiving physical therapy (PT), and the scores on seven ADL and one falls QI.Study DesignRetrospective, longitudinal study.Data ExtractionAll data were extracted from the Resident Assessment Instrument Minimum Data Set.Principal FindingsFewer residents received PT after the policy change (84.6 percent, 2011; 56.6 percent, 2015). The policy change was associated with improved performance on several ADL QIs. However, having a large proportion of residents receive no PT or little PT was associated with poorer performance on two of the QIs measuring improvement in ADLs [No PT: −0.029 (−0.043 to −0.014); −0.048 (−0.068 to −0.027). PT <45 minutes per week: −0.012 (−0.026 to −0.002); −0.026 (−0.045 to −0.007); p < .01].ConclusionsWhile controversial, the policy and subsequent PT service delivery change appears to be associated with improved performance on several ADL QIs, except in homes where a large proportion of residents receive no PT and low time‐intensive PT.
Examining Body‐Worn Camera Integration and Acceptance Among Police Officers, Citizens, and External Stakeholders
Authors: White Michael D. , Todak Natalie , Gaub Janne E. 
Published: August 2018

Research SummaryWe explore integration and acceptance of body‐worn cameras (BWCs) among police, citizens, and stakeholders in one jurisdiction (Tempe, AZ) that adhered to the U.S. Department of Justice's (U.S. DOJ's) BWC Implementation Guide. We assess integration and acceptance through (a) officer surveys pre‐ and postdeployment, (b) interviews with citizens who had recent police encounters, and (c) interviews with external stakeholders. We also analyze (d) officer self‐initiated contacts, (e) misdemeanor court case time to disposition, and (f) case outcomes. We found high levels of BWC acceptance across all groups. Officer proactivity remained consistent. Time‐to‐case disposition and the rate of guilty outcomes both trended in positive directions.Policy ImplicationsAlthough the results of early research on BWCs showed positive impacts, the findings from recent studies have been mixed. Implementation difficulties may explain the mixed results. Planning, implementation, and management of a BWC program are complex undertakings requiring significant resources. The technology also generates controversy, so the risk of implementation failure is substantial. The findings from our study demonstrate that adherence to the U.S. DOJ BWC Implementation Guide can lead to high levels of integration and acceptance among key stakeholders.
Confidence in the Police, Due Process, and Perp Walks
Authors: Van Slyke Shanna R. , Benson Michael L. , Virkler William M. 
Published: August 2018

Research SummaryPerp walks have been declared constitutionally acceptable even though the practice could be perceived to be a form of preconviction punishment and a manifestation of populist punitiveness. In adjudicating the constitutionality of perp walks, courts have employed a balancing test in which the interests of the press and the public's desire to know about the activities of law enforcement are weighted heavily. No research has been aimed at examining public opinion about this practice, however. We report the results of a national opt‐in survey of public opinion on perp walks and find that less than one third of the sample respondents support them. By employing models derived from research on the influence of race and ethnicity on attitudes toward criminal justice policies, we find that, after controlling for concerns about the police and due process rights violations, African Americans and Hispanics/Latinos are more supportive of perp walks than are Whites. These findings suggest that perp walks are one of a few areas in which racial/ethnic minorities might take a harsher view of punitive criminal justice policies compared with Whites.Policy ImplicationsMedia coverage of some perp walks is likely unavoidable in a society with a free press, but the unscripted media coverage of a perp walk is different than the intentional coordination of a perp walk between law enforcement and the media. This practice of deliberately publicizing the arrest of criminal suspects has been defended by prosecutors and police. Contrary to claims that the public wants perp walks, however, we find that more people oppose than support perp walks. In light of the multiple constitutional concerns surrounding this practice, these results suggest that the orchestration of perp walks by law enforcement should be reconsidered.
Dose–response association between the triglycerides: High‐density lipoprotein cholesterol ratio and type 2 diabetes mellitus risk: The rural Chinese cohort study and meta‐analysis
Authors: Cheng Cheng , Liu Yu , Sun Xizhuo , Yin Zhaoxia , Li Honghui , Zhang Ming , Zhang Dongdong , Wang Bingyuan , Ren Yongcheng , Zhao Yang , Liu Dechen , Zhou Junmei , Liu Xuejiao , Liu Leilei , Chen Xu , Liu Feiyan , Zhou Qionggui , Hu Dongsheng 
Published: August 2018

AbstractBackgroundHigh triglyceride (TG) and low high‐density lipoprotein cholesterol (HDL‐C) levels are traditional risk factors for type 2 diabetes mellitus (T2DM). This study evaluated the dose–response relationship between the TG/HDL‐C ratio and T2DM risk.MethodsThe study included 11 946 adults without baseline diabetes from the Rural Chinese Cohort Study. Cox proportional hazards regression was used to investigate the association between the TG/HDL‐C ratio and T2DM. The dose–response relationship was evaluated by restricted cubic spline analysis. In addition, pooled odds ratios (OR) were calculated with a random‐effects model in a meta‐analysis including the present study and another three eligible articles.ResultsDuring 2007–14, 618 patients with T2DM were identified (9.68/1000 person‐years). People in the highest TG/HDL‐C ratio quartile had a higher T2DM risk than those in the lowest quartile (adjusted hazard ratio [aHR] 2.11, 95% confidence interval [CI] 1.55–2.86); however, the association between the TG/HDL‐C ratio and T2DM was stronger in females than males (aHR 1.27 [95% CI 1.16–1.39; and 1.19 [95% CI 1.04–1.37], respectively). In body mass index‐specific analysis, the association was stronger in normal weight than overweight/obese people. The dose–response meta‐analysis showed that a 1‐unit increment in the TG/HDL‐C ratio increased the T2DM risk by 28% (95% CI 20%–36%), with a positive linear relationship (Plinear = 0.326).ConclusionsThe TG/HDL‐C ratio was an independent risk factor of T2DM, especially in females, and linearly increased the risk of T2DM; thus, it may be a useful indicator to identify future T2DM.