bluuebunny/crossref_metadata_2025_split huggingface dataset:
The impact of different supports on work-family conflict
Authors: Ferri Laura Maria , Pedrini Matteo , Riva Egidio 
Published: August 2018

Purpose
The purpose of this paper is to explore whether and how the actual use of supports available from the state, organisations and families helps workers reduce perceived work–family conflict (WFC), explored from both works interfering with family (WIF) and family interfering with work (FIW) perspectives.

Design/methodology/approach
The study is based on a survey of 2,029 employees at six large Italian firms. To test hypotheses, a hierarchical regression analysis was performed.

Findings
WFC should be explored considering its bi-directionality, as supports have different impacts on WIF and FIW. Workplace instrumental support elicits mixed effects on WFC, whereas workplace emotional support and familiar support reduce both FIW and WIF.

Research limitations/implications
The study is limited to the Italian national context, and data were collected in a single moment of time, which did not allow for observing changes in employees’ lives.

Practical implications
Human resource managers, as well as policy makers, will find this study’s results useful in designing effective work–life balance policies and supports, in which attention is devoted mainly to promoting workplace emotional supports and facilitating familiar support.

Social implications
The study highlights that by reducing pressures from work and family responsibilities that generate WFC conditions, organisational and familiar supports elicit different effects, which should be considered carefully when defining policies and interventions.

Originality/value
This study is one of the few that compare the role of supports provided by actors in different sectors on FIW and WIF, thereby allowing for an understanding of whether the bi-directionality of the conflicts is a relevant perspective.
Lending a hand: perceptions of green credit cards
Authors: Huang Lei , Fitzpatrick Julie 
Published: August 2018

PurposeThe purpose of this paper is to explore the impact of donation amount and framing on financial products, this research investigates consumers’ attitudes and behaviors toward cause-related credit cards with different donation sizes and framing types.Design/methodology/approachThis research investigates consumers’ perceptions of green credit cards using two experiments with a between-subject design (n=297) and a mixed design (n=238), respectively. All the participants, recruited from a major state university in the USA, are undergraduate students who use credit cards.FindingsA medium-size donation optimizes the outcome of a cause-related credit card offer. Moreover, a donation framed as cash rewards has stronger effects on a consumer’s perception and consequent reactions to the “green” credit cards than an annual percentage rate framing. Finally, consumers with high levels of environmental concern and propensity to volunteer have stronger intention to adopt and are more likely to recommend the proposed credit card.Originality/valueBuilding upon the theories of social exchange and symbolic interaction, this research is the first to provide empirical evidence regarding the application of volunteerism and perceived consumer effectiveness for financial institutions and their cause-related marketing campaign partners in selecting suitable environmental causes.
Understanding the emergence of a social enterprise by highly skilled migrants
Authors: Discua Cruz Allan , Fromm Ingrid 
Published: August 2018

PurposeThe purpose of this paper is to examine the emergence of a social enterprise by highly skilled members of a diaspora. While most literature has focused on government intervention for diaspora engagement and monetary remittance flows from migrants, less attention has been paid to the transfer of social remittances and social enterprises created by diasporas. Based on the concept of social remittances, social network theory and motivation perspectives, this study unpacks the emergence of a social enterprise by highly skilled migrants of a developing country.Design/methodology/approachThis study examines social enterprise emergence through an autoethnographic approach to describe and systematically analyze personal experience. This approach allows to understand cultural experience around the emergence of a social enterprise created by diverse members of a diaspora.FindingsFindings reveal that diaspora knowledge networks (DKNs) can emerge through the activation of a highly skilled diaspora network structure. Core diaspora members can activate a latent network of highly skilled migrants that wish to fulfill intrinsic motivations. Findings support the extend current understandings of social remittances by highly skilled migrants, who emerge as a transnational community that desires to stay connected to their country-of-origin and can support the emergence of a transnational network structure for development. The findings reveal that place attachment, sense of duty and well-being are key factors for highly skilled migrants to engage in DKNs.Originality/valueThe paper contributes to literature on networks and migrant-based organizational emergence by examining how and why highly skilled migrants from a developing country engage in the emergence of a DKN. Findings challenge previous views of government intervention and provides evidence on how the transmission of collective social remittances can flow trans-nationally, making highly skilled migrants effective agents of knowledge circulation and DKNs a vehicle for transmission. More specifically, the study provides evidence of the relevance of transnational features in the context of diaspora networks that lead to organizational emergence. It underscores the influence of interrelated motivations in diaspora engagement studies.
Business impacts of event hosting: evidence from the Volvo Ocean Race Finale in Galway 2012
Authors: Collins Patrick , Mulligan Emer , Cawley Mary 
Published: August 2018

PurposeThis paper sets out to contribute to the growing literature analysing the broader impacts of event hosting. The purpose of this paper is twofold: the first is to add to the growing literature concerned with the spatial impact of immediate (economic) impacts on host locations; the second, in line with the dynamic element introduced by Chalip (2004), is to identify the implications for business leveraging of mega events in the more medium term.Design/methodology/approachThe methodological approach involved analysis of documentary evidence and observational analysis on site before and during the event. The findings are primarily derived from a survey of 150 businesses located across Galway city and its suburbs alongside a thematic analysis of six interviews with the organisers of the event and survey responses.FindingsThe authors find that the aspirations to spread the benefits of hosting ultimately proved unsuccessful. Key to this is the power held by global event organisers relative to local organisers. The authors also identify a degree of mismanagement and a lack of adequate support for the organisation of leveraging activities. The authors note a unique geography of impact that does not follow a linear path of decrease from the event site.Originality/valueThe work highlights the tensions that can exist between the aspirations of hosting cities and their local organisers against those of international brands responsible for the organisation of global events. The results on the geography of impact also highlight a unique spatial trend, one that sees economic impact increase on the outer limits of the city.
Analysis on the gamification and implementation of Leap Motion Controller in the I.E.D. Técnico industrial de Tocancipá
Authors: Castañeda Maira Alejandra , Guerra Ananda Maye , Ferro Roberto 
Published: August 2018

Purpose
This paper aims to show that the use of technological tools such as augmented reality (AR) and its integration in the education system through gamification offers better learning results when compared with traditional education.

Design/methodology/approach
Through the implementation of the Leap Motion Controller in English classes of the first and third grades at the I.E.D. Técnico Industrial de Tocancipá, the authors compared the appropriation of topics in groups that received the class in the traditional way and groups that were introduced to the Leap Motion Controller as a pedagogical tool. A statistical and comparative analysis was performed on the results obtained for each group.

Findings
It was concluded that the use of technological tools has a positive impact in terms of educational performance and learning, giving better results than traditional education; in addition, students showed great empathy with the AR tool. On the other hand, there were limitations to just having a Leap Motion Controller device, which prevented the student experience was even more didactic; based on this, for future research, factors such as the size of the population and the amount of available resources will be taken into account to achieve better results.

Originality/value
The importance of this paper lies in the little research that has been done in Colombia regarding the introduction of AR and other emerging technologies as pedagogical tools, turning the present findings into a base to go deeper into the field and to prove that it is possible to introduce successfully this type of technology in the education.
Social marketing and social movements: creating inclusive social change coalitions
Authors: Gurrieri Lauren , Gordon Ross , Barraket Jo , Joyce Andrew , Green Celia 
Published: August 2018

Purpose
This paper contributes to emerging discourse about social movements in social marketing by examining how tensions, issues and challenges may arise in areas of social change that have attracted social movements and the ways actors can come together to drive inclusive social change agendas.

Design/methodology/approach
Through the lens of new social movement theory, a case study of the interactions and dynamics between fat activists and obesity prevention public health actors is examined. This is undertaken through a multi-method qualitative analysis of interview and archival blog data of fat activists located in Australia, which was compared with the campaign materials and formative and evaluative research related to two high profile Australian Government funded anti-obesity campaigns.

Findings
The case analysis highlights the disconnect between public health actors and the marginalized voices of those they are meant to be representing. Whilst public health actors characterise obesity as a social issue of individual responsibility, disease and rational-decision making; fat activists frame a competing collective identity of well-being, support and self-acceptance that characterise their social change efforts.

Research limitations/implications
This research highlights how complexities arise but can potentially be overcome in creating inclusive social change coalitions that incorporate the voices of citizen groups whom have mobilised into social movements. Specifically, we highlight the importance of generating a common language around obesity, the significance of collaborative and supportive relations and the need to create common unity through emotional investment and returns - a departure from the highly rational approaches taken by most social change programs.

Practical implications
Obesity is a complex social issue marked by conflict and contestation between those who are obese and the very actors working to support them. Our research contends that creating an inclusive social change coalition between these stakeholders will require a shift towards language anchored in well-being as opposed to disease, relations defined by support as opposed to an emphasis on individual responsibility and emotional investments that work to bolster self-acceptance in place of rational appeals as to the “correct” behaviours one should chose to engage in. Such steps will ensure social change program design is collaborative and incorporates the lived experiences of the very citizens such initiatives are targeted towards.

Originality/value
We contribute to wider discussions in social marketing about the development of holistic and progressive, multi-stakeholder, multi-level programs by advocating that inclusive social change coalitions united through the collective identity elements of cognitions and language, relational ties and emotional investment offer an important step forward in tackling the wicked problems that social marketers work to address.
Engagement, satisfaction and customer behavior-based CRM performance
Authors: Marino Vittoria , Lo Presti Letizia 
Published: August 2018

Purpose
In recent years, marketers have adopted new technologies to engage customers and better meet customer needs throughout the customer journey. The purpose of this paper is to investigate the impact of consumer engagement on satisfaction and behavior-based CRM performance generated by mobile instant messaging (MIM) services. The objective is to verify which aspects of consumer engagement generate satisfaction and optimize customer relationship management.

Design/methodology/approach
Data were made available for analysis from an online survey on customers who had been contacted or had contacted an organization by means of MIM. Based on literature analysis, relations between customer engagement dimensions, satisfaction and behavior-based CRM performance were studied by using structural equation modeling.

Findings
The cognitive engagement dimension and the emotional engagement dimension affect the level of satisfaction, but only the emotional engagement dimension has an effect on the behavior-based CRM performance, while social engagement does not affect satisfaction and CRM performance. Moreover, this study confirms the relationship between customer satisfaction and customer behavior-based relationship performance.

Practical implications
MIM used as support to the relationship with customers contributes to generating customer satisfaction and increases the value of service performance revealing it an excellent marketing tool in support of the customer journey.

Originality/value
This research extends our understanding of customer engagement in the ambit of the instant messaging application used for business that so far has not been investigated. This work shows how instant messaging can be a valid instrument for customer relationship management in optimizing the benefits deriving from the adoption of disruptive innovations.
The new era of business intelligence
Authors: Ratia Milla , Myllärniemi Jussi , Helander Nina 
Published: August 2018

Purpose
As the health care sector is changing rapidly, there is a growing need to develop new ways to make data-driven decisions, especially at the organizational level. Data utilization, like business intelligence (BI) activities, benefits health care organizations. The purpose of this paper is to study the potential of Big Data and the utilization of BI tools in creating value in the private health care industry in Finland.

Design/methodology/approach
Intellectual capital (IC) components and Möller et al.’s (2005) work on value capabilities are used as a framework to point out the roles of data utilization and BI tools in value creation. Thematic interviews enable understanding of the value creation based on Big Data potential and utilization of BI tools in the Finnish private health care industry.

Findings
The findings will provide an understanding of the existing data sources and BI tools used in private health care. In addition, it provides an insight into the future-oriented Big Data potential, which can create new business concepts. The approach provides valuable insights for value identifying the future needs of data utilization and creates an understanding on the current state within the private health care sector.

Originality/value
Data-driven value creation is one of the most discussed topics in private health care sector. By analyzing the current data-source utilization, challenges with data and BI tool utilization and the future vision and development roadmaps, the authors gain a better understanding of the IC components and value creation capabilities.
Synthesis and characterization of non-ionic and anionic two-component aromatic waterborne polyurethane
Authors: Zhang Sainan , Jiang Xiankai 
Published: August 2018

Purpose
The purpose of this paper is to synthesize and characterize a series of two-component aromatic waterborne polyurethane (2K-WPU) which is composed of non-ionic and anionic polyisocyanate aqueous dispersion and polyurethane polyol aqueous dispersion.

Design/methodology/approach
The polyisocyanate aqueous dispersion was synthesized through non-ionic and anionic hydrophilic modification procedures. The values of the hydrogen bonding index (HBI) and molecule structures of WPU were obtained by Fourier transform infrared (FTIR). The thermal, mechanical and water resistance properties of 2K-WPU films were investigated.

Findings
The appearance of non-ionic polyisocyanate aqueous dispersion and anionic polyisocyanate aqueous dispersion was colorless translucent pan blue and yellow opaque emulsions, respectively. FTIR not only showed that 2K-WPU was obtained from the polymerization of polyisocyanate component and polyhydroxy component by polymerization but also showed that the content of hydrogen bondings of anionic 2K-WPU (WPU 2) was higher than non-ionic 2K-WPU (WPU 1). The glass-transition temperature (Tg), storage modulus and water resistance of WPU 2 were higher than WPU1, whereas the thermal stability of WPU1 was better than WPU 2.

Practical implications
The investigation established a method to prepare a series of 2K-WPU which was composed of non-ionic or anionic polyisocyanate aqueous dispersion and polyurethane polyol aqueous dispersion. The prepared 2K-WPU film could be applied as substrate resin material in the field of waterborne coating.

Originality/value
The paper established a method to synthesize a series of 2K-WPU. The effect of HBI value and the molecule structure of soft segment on the thermal stability, mechanical and water resistance properties of 2K-WPU films were studied.
High-temperature structural evolution and hydrolytic stability of poly(phenylborosiloxane)
Authors: Wang Gang , Liu Xiaohui , Mi Changhong , Fan Huijuan , Xu Bo , Bai Xuefeng 
Published: August 2018

Purpose
The purpose of this study was to investigate the microstructural evolution and hydrolytic stability of poly(phenylborosiloxane) (PPhBS) to further use and develop the oligomers as heat-resistant modifiers.

Design/methodology/approach
PPhBS was synthesized by direct co-condensation of boric acid (BA) and phenyltriethoxysilane (PTEOS). The structural evolution of PPhBS at high temperature was investigated by Fourier transform infrared (FTIR) spectroscopy, thermogravimetric analysis (TGA), differential thermal analysis (DTA), in situ diffuse reflectance infrared Fourier transform spectroscopy (DRIFTS) and 29Si nuclear magnetic resonance (NMR) spectroscopy. In addition, the change in the morphology of the PPhBS powder was examined to demonstrate the evolution of the chemical bonds, and the hydrolytic stability of PPhBS was investigated by a combination of X-ray diffraction (XRD) analysis, measurement of the mass loss in water and FTIR spectroscopy.

Findings
The results revealed that a cross-linking network was gradually formed with increasing temperature through the condensation of the residual hydroxyl groups in PPhBS, and the Si-OH and B-OH bonds remained even at a high temperature of 450°C. Furthermore, heat treatment improved the hydrolytic stability of the oligomer. The hydrolysis of the B-O-B bonds in PPhBS was reversible, whereas the Si-O-Si and Si-O-B bonds were highly resistant to hydrolysis.

Practical implications
The prepared PPhBS can be used as a heat-resistant modifier in adhesives, sealants, coatings and composite matrices.

Originality/value
Investigation of the structural evolution of a polyborosiloxane at high temperature by DRIFTS is a novel approach that avoided interference from moisture in the air. The insoluble mass fraction and the FTIR spectrum of PPhBS washed with water were used to investigate the hydrolytic stability of PPhBS.
The effects of different solvent extraction and pH on the stability of carotenoids and chlorophyll in Cucumis melo L. for potential coating technology
Authors: Che Musa Siti Aisha Na’illa , Taha R.M. , Abdul Razak Ummi Nur Ain , Anuar Nordiyanah , Arof A.K. 
Published: August 2018

Purpose
The purpose of this paper is to evaluate the potential use of natural colorant extracted from fruit flesh and leaves of Cucumis melo L. (C. melo L.) in coating applications.

Design/methodology/approach
Carotenoids and chlorophylls compounds were extracted from C. melo L. fruit flesh and C. melo L. leaves with the best extraction solvents. Both compounds were tested at various pH for colour stability tests. Then, the most stable pH of both extracts was mixed with 20 per cent poly methyl methacrylate (PMMA) together with tetrahydrofuran and acrylic polyol to form a coating system on glass slides. The coated glass slides were exposed to three different temperatures. The effects of heat on the coated glass slides were evaluated using spectrophotometer at 400-700 nm wavelengths.

Findings
Results revealed that carotenoids extracted from C. melo L. were less stable to be applied in coating applications since the colour degraded in a very short time; however, the chlorophylls extracted were more stable where the colour retained for longer duration.

Originality/value
The method of the plant pigment production of C. melo L. with PMMA was a modified method that could give other various applications as natural product based on plant pigments.
3D printing of drill guide template for access cavity preparation in human molars: a preliminary study
Authors: Chen Hu , Li Hong , Lin Fei , Zhao Yi-Jiao , Guo Yu-Jiao , Zhang Xin-yue , Wang Yong , Lyu Peijun 
Published: August 2018

Purpose
This paper aims to use cone-beam computed tomography (CBCT) and computer-aided design/3D printing technology to design and fabricate a drill guide template for access cavity preparation of permanent molars, and conduct a preliminary evaluation of its effectiveness.

Design/methodology/approach
CBCT scans were performed on two permanent maxillary first molars extracted due to periodontitis. Based on the scans, guide templates of access cavities were designed. The angle of the guiding cylinders was determined based on the direction of the long axis of the tooth. A 3D resin printer with high resolution was used to print the guide templates. The printed guide templates were used by a dentist with specialized clinical experience to perform access cavity preparation in a dental simulator. Then the prepared access cavities were scanned again by CBCT, and scan data were compared to the design data.

Findings
The 3D printed drill guide template had a close fit with the extracted tooth fit. The access cavity prepared using the guide template enabled the removal of the pulp chamber roof, and formed a straight-line access. Points were selected for measurement at regularly spaced intervals of 0.5 mm along the side wall of the access cavity. The mean deviation between the actual access cavities of the two permanent maxillary first molars and the designed cavities was less than 0.1 mm, with a maximum deviation of about 0.5 mm, showing a good conformance between the actual cavity and the designed cavity.

Originality/value
A drill guide template was designed and fabricated by 3D printing technology, which easily guided burs to complete the access cavity preparation work forming an ideal cavity shape with satisfying accuracy, and thus may reduce the complications during pulp chamber entry.