bluuebunny/crossref_metadata_2025_split huggingface dataset:
Overcoming destructive deviance: propositioning an integrated conceptual framework
Authors: Malik Pooja , Lenka Usha 
Published: March 2019

PurposeThis study aims to provide a review of antecedents of destructive deviance and classify them into three levels, namely, personal, interpersonal and organizational level in the proposed integrated conceptual framework. Furthermore, it proposes three levels of interventions to prevent or modify destructive deviance.Design/methodology/approachSystematic literature review of the past 23 years was carried out for the current study to identify the antecedents of destructive deviance.FindingsThis study proposes an integrated conceptual framework incorporating three levels of antecedents and interventions for overcoming destructive deviance. Findings classified the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational level variables. Similarly, the proposed interventions were classified into three levels, namely, individual (employee resilience, mindfulness), interpersonal (mentoring, peer support) and organizational-level interventions (talent management, internal corporate communication) that organizations should concentrate on to reduce destructive deviance and facilitate health and well-being of employees.Practical implicationsThis study posits three-level interventions to reduce or transform negative characteristics and overcome the negative impact of interpersonal and organizational level antecedents on destructive deviance among employees. The suggested three-level interventions not only reduce the negative characteristics and transform negative behaviors but also lay a significant pavement for fostering positive emotions among employees.Originality/valueThis study classifies the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational-level antecedents. Further, this study offers three-level interventions for overcoming destructive deviance among employees.
Performance modeling and optimization for complex repairable system of paint manufacturing unit using a hybrid BFO-PSO algorithm
Authors: Kumar Amit , Kumar Vinod , Modgil Vikas 
Published: March 2019

Purpose
The purpose of this paper is to optimize the performance for complex repairable system of paint manufacturing unit using a new hybrid bacterial foraging and particle swarm optimization (BFO-PSO) evolutionary algorithm. For this, a performance model is developed with an objective to analyze the system availability.

Design/methodology/approach
In this paper, a Markov process-based performance model is put forward for system availability estimation. The differential equations associated with the performance model are developed assuming that the failure and repair rate parameters of each sub-system are constant and follow the exponential distribution. The long-run availability expression for the system has been derived using normalizing condition. This mathematical framework is utilized for developing an optimization model in MATLAB 15 and solved through BFO-PSO and basic particle swarm optimization (PSO) evolutionary algorithms coded in the light of applicability. In this analysis, the optimal input parameters are determined for better system performance.

Findings
In the present study, the sensitivity analysis for various sub-systems is carried out in a more consistent manner in terms of the effect on system availability. The optimal failure and repair rate parameters are obtained by solving the performance optimization model through the proposed hybrid BFO-PSO algorithm and hence improved system availability. Further, the results obtained through the proposed evolutionary algorithm are compared with the PSO findings in order to verify the solution. It can be clearly observed from the obtained results that the hybrid BFO-PSO algorithm modifies the solution more precisely and consistently.

Research limitations/implications
There is no limitation for implementation of proposed methodology in complex systems, and it can, therefore, be used to analyze the behavior of the other repairable systems in higher sensitivity zone.

Originality/value
The performance model of the paint manufacturing system is formulated by utilizing the available uncertain data of the used manufacturing unit. Using these data information, which affects the performance of the system are parameterized in the input failure and repair rate parameters for each sub-system. Further, these parameters are varied to find the sensitivity of a sub-system for system availability among the various sub-systems in order to predict the repair priorities for different sub-systems. The findings of the present study show their correspondence with the system experience and highlight the various availability measures for the system analyst in maintenance planning.
A hybrid decision making framework for modified failure mode effects and criticality analysis
Authors: Gugaliya Agam , Boral Soumava , Naikan V.N.A. 
Published: March 2019

Purpose
Assessing the severity of failure modes of critical industrial machinery is often considered as an onerous task and sometimes misinterpreted by shop-floor engineer/maintenance personnel. The purpose of this paper is to develop an improved FMECA method for prioritizing the failure modes as per their risk levels and validating the same through a real case study of induction motors used in a process plant.

Design/methodology/approach
This paper presents a novel hybrid multi-criteria decision-making (MCDM) approach to prioritize different failure modes according to their risk levels by combining analytical hierarchy process (AHP) with a newly introduced MCDM approach, election based on relative value distance (ERVD). AHP is incorporated in the proposed approach to determine the criteria weights, evaluated in linguistic terms by industrial expert. Furthermore, ERVD, which is based on the concept of prospect theory of human cognitive process, is applied to rank the potential failure modes.

Findings
It is found that the proposed FMECA approach provides better results in accordance with the actual industrial scenario and helps in effectively prioritizing the failure modes. A comparison is also made to highlight the differences of results between the proposed approach with TOPSIS and conventional FMECA.

Research limitations/implications
This research paper proposes an improved FMECA method and, thus, provides a deep insight to maintenance managers for effectively prioritizing the failure modes. The correct prioritization of failure modes will help in effective maintenance planning, thus reducing the downtime and improving profit to the organization.

Practical implications
A real case of process plant induction motor has been introduced in the research paper to show the applicability of this decision-making approach, and the approach is found to be suitable in correct prioritization of the failure modes.

Originality/value
Severity has been decoupled into various factors affecting it, to make it more relevant as per actual industrial scenario. Then, a novel modified FMECA has been developed using a hybrid MCDM approach (AHP and ERVD). This hybrid method, as well as its application in FMECA, has not been developed by any previous researcher. Moreover, the same has been thoroughly explained by considering a real case of process plant induction motors and validated with cross-functional experts.
Managing risk for auto warranties
Authors: Aljazea Ahmed M. , Wu Shaomin 
Published: March 2019

Purpose
The purpose of this paper is threefold: first, to analyse the existing work of warranty risk management (WaRM); second, to develop a generic WaRM framework; and third, to design a generic taxonomy for warranty hazards from a warranty chain perspective.

Design/methodology/approach
To understand the top warranty hazards, the authors designed a questionnaire, received 40 responses from the warranty decision makers (WDM) in the automotive industry in the UK and then analysed the responses.

Findings
The assembly process capability at suppliers is the top contributor to warranty incidents from the suppliers’ and original equipment manufacturers’ (OEMs’) viewpoints. The human error at different stages of the product lifecycle contributes to the occurrence of warranty incidents. The collaboration among parties, particularly, the accessibility to warranty-related data between parties (i.e. suppliers, OEM and dealers), is limited. Customers’ fraud contributes more to warranty costs than warranty services providers’ fraud. The top contributors to customer dissatisfaction relating to warranty are the warranty service time and service quality.

Research limitations/implications
The questionnaires were used to collect data in the UK, which implies the research outcomes of this paper may only reflect the UK area.

Practical implications
The WaRM framework and taxonomy proposed in this paper provide WDM with a holistic view to identifying the top contributors to warranty incidents. With them, the decision makers will be able to allocate the required fund and efforts more effectively.

Originality/value
This paper contributes to the literature by providing the first work of systematically analysing the top contributors to warranty incidents and costs and by providing a WaRM framework.
Critical factors of effective implementation of IT-enabled ISO-9000 QMS
Authors: Kharub Manjeet 
Published: March 2019

PurposeAlthough aligning information technology (IT) with quality management (QM) is a popular concept, it has not yet been properly, theoretically and empirically grounded. Therefore, the purpose of this paper is to identify critical factors for the effective implementation (CFEI) of IT-enabled ISO-9000 quality management system (QMS).Design/methodology/approachThe primary field data were collected through a questionnaire survey of 381 small and medium enterprises (SMEs) in India. Exploratory factor analysis and confirmatory factor analysis were applied to check the reliability and validity of the data collected. First, using pattern matrix, 48 items (extracted from relevant literature) representing CFEI of IT-enabled ISO-9000 QMS were grouped into six latent variables (eigenvalue⩾1). Second, to test the relationship among CFEI, firm performance and competitive positioning, six hypotheses were formulated and tested using structural equation modelling (SEM) procedure.FindingsThe study results found that identified CFEI of IT-enabled ISO-9000 QMS, i.e. “strategic attributes” (β=0.517), “tactical attributes” (β=0.323), “operational attributes” (β=0.281), “organisational infrastructure and processes” (β=0.231), “system knowledge” (β=0.194), “alignment of system with firm’s strategy” (β=0.230), have a significant effect (p<0.05) on the successful implementation of ISO-9000 QMS. The critical factors are found to have a direct and positive impact on the firm’s performance. Study results found that the critical factors do not directly affect the firm’s competitive positioning (β=−0.097), but they do so indirectly through customer satisfaction (β=0.627) and operational performance (β=0.482).Originality/valueThe proposed model provides critical factors to align IT system with ISO-9000 QMS which is highly required mainly for SMEs. The study will provide a mean by which small manufacturing firms can counter the effects of increasing global competition.
Influence of everyday stress: mechanisms that elicit excitation transfer and dark behavior
Authors: Tetreault Christie , Hoff Eva 
Published: March 2019

Purpose
The purpose of this paper is to explore if a ringing cell phone could impact cognitive performance as well as being agitating to provoke aggressive reactions. The study investigated variables that could impact a participant’s willingness to aggress and retaliate, such as sensitivity to arousal and dark personalities (DRPs), Machiavellianism, narcissism, and subclinical psychopathy and sadism.

Design/methodology/approach
There were 128 participants (77 women and 51 men). The cognitive load task consisted of forming anagrams while being in a high or low provocation condition. Participants were subsequently asked how willing they would be to allow one out-group member to be harmed in favor of saving several in-group members. Three personality measures were used: two measuring DRPs and one measuring arousal sensitivity.

Findings
The authors discovered that older age and subclinical psychopathy were significant predictors for the willingness to aggress. Those in the high provocation condition retaliated the most against the experimenter, and a participant’s English ability was the only variable that predicted good performance on the cognitive task.

Originality/value
The results warrant further research into how personality types, aggression, and everyday, multiple arousal sources intertwine to inform personalized evidence-based interventions. Organizational and educational psychologists could also use this research to in form how offices and schools are run.
Asset specificity, intensity of coordination, and the choice of hybrid governance structures
Authors: Meirelles de Souza Filho Hildo , Varella Miranda Bruno 
Published: March 2019

Purpose
The purpose of this paper is to discuss the relationship between the existence of asset specificity and the architecture of the hybrid governance structures adopted by horticultural smallholders from the Brazilian region of Serra Fluminense.

Design/methodology/approach
This paper uses a negative binomial regression model to analyze 567 transactions carried out by horticultural smallholders from the Brazilian region of Serra Fluminense. Starting from the insights of Oliver Williamson’s transaction cost economics, an indicator is constructed with the goal to capture the degree of intensity of coordination from the adoption of diverse bundles of coordination mechanisms in a governance structure.

Findings
The results show that higher levels of human and physical asset specificity affect the intensity of coordination of the transactions in the sample, leading to the adoption of hybrid forms with more complex bundles of coordination mechanisms.

Research limitations/implications
This paper adds to a growing literature that studies the architecture of complex governance structures. However, its empirical conclusions are exploratory.

Originality/value
The contribution of this paper is twofold. First, quantitative empirical studies that analyze the diversity of hybrid forms in the same industry are relatively rare. This contribution also presents a theoretical discussion that might inform scholars dealing with similar research challenges.
Teachers’ use of digital learning tool for teaching in higher education
Authors: Mei Xiang Ying , Aas Endre , Medgard Magnhild 
Published: March 2019

PurposeThe purpose of this paper is to explore teachers’ use of digital learning tools for teaching in higher education. Moreover, it investigates how the use of digital tools affects educational practices and how teachers experience the culture of sharing among colleagues and within the organisation.Design/methodology/approachA qualitative methodology was chosen, and semi-structured interviews were conducted with teachers at a higher education institution in Norway. The study uses the TPACK-framework, which illustrates the relationship between technology, professional content knowledge and pedagogical approaches as its theoretical foundation.FindingsThe findings conclude that teachers are concerned with the convergence of how technology and digital learning tools can support educational processes by engaging and involving the students. The findings further indicate that they are committed to using digital tools to motivate, engage and facilitate student-based education, which in turn leads to more reflection on teachers’ own teaching practices. Based on the theory of Professional Learning Communities, the respondents agree that sharing is a basic prerequisite for a learning organisation. They experience, however, that sharing between colleagues is easier in formal forums than at informal settings.Originality/valueThe rapid development of technology suggests that many sectors including the education sector must adapt to the new changes in their teaching practices. Nevertheless, many teachers merely use the basic form of digital learning tools to distribute the teaching materials, as such tools are less utilised to support students’ learning process (Fossland, 2015). The research indicates that digital learning tools have positive effect on teaching practices and that they can function as tools to improve the teachers’ own teaching practices. Positive teaching practices should also be shared in a learning organisation to improve teaching practices on an organisational level. Hence, sharing at a professional level can impact learning and the organisational culture in academic institutions.
The impact of new working practices on employee productivity
Authors: Wadu Mesthrige Jayantha , Chiang Yat Hung 
Published: March 2019

PurposeThis study aims to analyse the impact on employee productivity of adopting the activity-based working (ABW) a form of new work practices (NWPs). A study of this nature has never been made in Asia.Design/methodology/approachA mixed methods design was used, which combined a comprehensive literature review, three interviews with senior professionals and a questionnaire survey with 37 office occupiers all from one international real estate consultancy firm in Hong Kong, as a case study, to analyse the impact of ABW on employee productivity.FindingsFindings suggest that ABW influences employee productivity to a certain degree. Though both physical and behavioural working environmental factors influence employee productivity in general, the latter factors were relatively more influential. Interestingly, though space-per-employee has been reduced under the ABW, this has not affected employee performance negatively. However, findings indicate that distraction elements (e.g. interruptions, overcrowding and noise) do have a negative influence on employee performance.Research limitations/implicationsThe scope of this exploratory study is limited to Hong Kong and to a small sample of respondents representing one international real estate firm. However, the results could be interpreted for critical learning in other similarly expensive real estate rental markets.Originality/valueThe study highlighted the impact of not only physical but also behavioural working environment factors on employee productivity. The maximum benefits of NWPs can only be accomplished by striking a balance between aspects of physical and behavioural working environments.
Using self-determination theory to assess the service product at a wellness facility: a case study
Authors: Thal Karen , Hudson Simon 
Published: March 2019

Purpose
The purpose of this paper is to propose and test a theoretical framework to identify the specific aspects of the guest experience at a wellness facility that contribute to well-being. Self-determination theory (SDT) is used as the theoretical framework. According to SDT, basic needs must be met in order for psychological well-being to be achieved. Thus, in addition to the services and amenities offered, the quality of interactions with staff and service providers are integral to wellness vacation outcomes or basic need fulfillment.

Design/methodology/approach
Psychological precursors, or basic needs, were estimated using structural equation modeling, and these precursors were significant with the model explaining considerable variation in the outcome variable, well-being.

Findings
The results suggest that guest experiences can be enhanced if management facilitates guest autonomy, helps guests develop a sense of mastery with respect to activities and encourages positive interactions between guests.

Research limitations/implications
Study limitations include the single venue used for data collection, sample size and a focus on exercise activities as a proxy for staff–guest interactions.

Practical implications
This study sheds light on an under-researched area, providing managerial guidelines for wellness tourism destinations with respect to service delivery.

Originality/value
This study extends the wellness tourism literature by suggesting a framework to assess the service product and optimize guest experiences within the niche wellness sector of the tourism and hospitality industry.
Examining learning transformation in project-based learning process
Authors: Pan Gary , Seow Poh-Sun , Koh Grace 
Published: March 2019

Purpose
The purpose of this paper is to present a learning transformation framework for analyzing how learning evolves during project-based learning (PBL) process. Here, the authors adopt Lewin’s (1951) change theory as an analytical lens to examine the project-based learning curriculum at a University called UNI-X. This is a major contribution to PBL literature, as little is known about the dynamics of learning during PBL process. In fact, the learning transformation framework can serve as the basis for further research in PBL process. For educators, this paper provides them with useful insights on how to break project members’ escalating commitment to previous failing ideas and accept alternative workable ideas. Educators can use the framework in post-mortem analyses of projects to devise useful actions for facilitating learning transformation during PBL process.

Design/methodology/approach
The strategy used in this paper was to undertake in-depth case research of PBL courses developed and taught in UNI-X. Focused group interviews were conducted with 28 students, 12 faculty and 5 industry project sponsors asking specifically their perceptions of PBL’s course design, delivery and its impact on overall student experience.

Findings
This paper presents a learning transformation framework for analyzing the change process of how learners experiment new ideas, explore alternative ideas and eventually come to a consensus to accept new ideas during PBL in a collaborative project environment. By drawing upon a case study of UNI-X, the authors argue that unfreezing beliefs of previous ideas is critical if alternative ideas are to be developed. It is clear that the entire process of ‘unfreezing-changing-refreezing’ has occurred in the PBL courses at UNI-X and enacted through unfreezing beliefs in previous ideas, changing previous beliefs and refreezing the new beliefs. Through interviews with students, instructors and project sponsors in the PBL courses, the authors gathered data to examine how project members could give up previous ideas and accept alternative ideas.

Originality/value
The authors adopt Lewin’s (1951) change theory as an analytical lens to examine the project-based learning curriculum at UNI-X. This is a major contribution to PBL literature, as little is known about the dynamics of learning during PBL process. In fact, the learning transformation framework can serve as the basis for further research in PBL process.