bluuebunny/crossref_metadata_2025_split huggingface dataset:
Bridging the gap between branding and sustainability by fostering brand credibility and brand attachment in travellers’ hotel choice
Authors: Rosli Nadzirah , Che Ha Norbani , Ghazali Ezlika M. 
Published: August 2019

Purpose
This paper aims to investigate the effects of hotels’ brand attributes on consumers’ (patrons’ and guests’) by fostering brand credibility and brand attachment towards the propensity of word-of-mouth. The study uses the signaling theory to assess the relationships among the constructs.

Design/methodology/approach
The study adopts partial least squares structural equation modelling (PLS-SEM) approach to validate the research model and the research hypotheses. To test the hypotheses, 474 travellers in Malaysia were recruited.

Findings
The empirical results reveal that hotel attributes have direct influence on brand credibility and brand attachment. Similarly, brand credibility has direct influence on brand attachment, while brand attachment also has direct influence on word-of-mouth. Consumers’ brand credibility partially mediates the relationship between hotel attributes and brand attachment. Likewise, consumer’s brand attachment also partially mediates the relationship between hotel attributes and word-of-mouth. Last but not least, brand credibility and brand attachment sequentially mediate the relationship between hotel attributes and word-of-mouth. The theoretical and practical implications of this study are discussed together with its limitation and future research direction.

Originality/value
First, in terms of measures, brand attachment construct is operationalised as a formative second-order construct, with three reflective variables (brand passion, self-brand connection and brand affection) as the first-order constructs. In addition, brand credibility is also operationalised as a formative second-order construct, with three reflective variables (expertise, trustworthiness and attractiveness) as the first-order constructs. On the other hand, hotel attributes construct is operationalised formatively as a higher-order abstraction of three categories of hotel facilities, which were also operationalised formatively (essential, culture compliant and in-room facilities). Second, this paper offers new insight into how brand credibility and brand attachment influence the relationship between hotel attributes and word-of-mouth. In a sustainability era, dissemination of complete and correct information is vital, to ensure consumers’ acceptance (e.g. likelihood to recommend to others). Thus, it is suggested that hotel managers to pay close attention to the role of brand credibility and brand attachment in tourists’ hotel choice, to secure sustainable brand.
Knowledge management strategy: an organisational development approach
Authors: Andriani Made , Samadhi T.M.A. Ari , Siswanto Joko , Suryadi Kadarsah 
Published: August 2019

Purpose
The purpose of this paper is to formulate a knowledge management strategy model that aligns with the organisational growth stage and the characteristics of the business processes at every growth stage. The difference in characteristics at each growth stage has an impact on the characteristics of business processes, such as decision making and the period of process execution.

Design/methodology/approach
This research focussed on three fashion companies in Indonesia, and data were collected using a historical case-study method. Data collection was performed through in-depth interviews with the business owners, directors and managers, by direct observation, and through the collection of secondary data from the companies’ documents.

Findings
Through this research, a knowledge management strategy based on organisational growth stages was produced. It was found that when an organisation is at the entrepreneurial stage, the knowledge management strategy focussed on humans with tacit knowledge as well as explicit knowledge. At the growth stage, a transformation of tacit knowledge into explicit knowledge, especially at the individual level, is required, whereas at the expansion stage, the focus of the knowledge management strategy is on a system usage at the organisation level.

Research limitations/implications
Research using the case studies method has a limitation in the generalisation of the model. The knowledge management strategy generated in this study is unique to the fashion industry, where if the research were performed in other industries, there is a possibility for different results. Moreover, the characteristics of the business processes that are examined in this study are limited to the period of implementation and level of interaction. Other more detailed dimensions such as task variety and task analysability can be used to obtain more detailed characteristics of business processes.

Practical implications
Using the knowledge management strategies model formulated at every growth stage, the company owner can specify a knowledge management strategy that suits the organisation’s goal. Also, the results of this research can provide information on the priority for developing a knowledge management system aligned with the company’s growth.

Originality/value
The knowledge management strategy formulation from the organisational development point of view has not been investigated previously. In fact, the needs of the organisation, along with its growth, will change. Therefore, this research provides a new perspective which is more dynamic and can be integrated into formulating the knowledge management strategy.
Adaptive agency
Authors: Goodwyn Andrew Cecil 
Published: August 2019

Purpose
This paper aims to introduce the concept of adaptive agency and illustrate its emergence in the field of English teaching in a number of countries using England over the past 30 years as a case study. It examines how the exceptional flexibility of English as school subject has brought many external impositions whilst its teachers have evolved remarkable adaptivity.

Design/methodology/approach
It proposes several models of agency and their different modes, focussing finally on adaptive agency as a model that has emerged over a 30-year period. It considers aspects of this development across a number of countries, mostly English speaking ones, but its chief case is that of England. It is principally a theoretical paper drawing on Phenomenology, Critical Realism and later modernist interpretations of Darwinian Theory, but it is grounded by drawing on two recent empirical projects to illustrate English teachers’ current agency. It offers a fresh overview of how agency and accountability have interacted within a matrix of official policy and constraint.

Findings
Adaptive agency has become a necessary aspect of teacher expertise. Such a mode of working creates great emotional strains and tensions, leading to many teachers leaving the profession. However, many English teachers whilst feeling controlled in the matrix of power and the panopticon of surveillance, remain resilient and positive about the future of the subject.

Research limitations/implications
This is to some extent a personal and reflexive account of a lived history, supported by research and other evidence.

Practical implications
Adaptive agency enables teachers to conceptualise the frustrations of the role but to celebrate how they expertly use their agency where they can. It makes their work and struggle more comprehensible. In providing the concept of harmonious practice, it offers the hope of a return to more satisfying professional lives.

Originality/value
This paper offers an original concept, adaptive agency, and discusses other valuable conceptualisations of agency and accountability. It combines a unique individual perspective with a fresh overview of the past three decades as experienced by English teachers in England.
Impact of nano-particles shapes on Al2O3-water nano-fluid flow due to a stretching cylinder
Authors: Haider Sajjad , Butt Adnan Saeed , Syed Muhammad Imran , Ali Asif , Li Yun-Zhang , Naqvi Syed Muhammad Ali , Qaiser Muhammad Adnan 
Published: August 2019

Purpose
The purpose of this study is to theoretically probe the shape impacts of nano-particle on boundary layer flow of nano-fluid toward a stretching cylinder with heat-transmission effects. The base fluid used for this study is pure water, and aluminum oxide nano-particles are suspended in it. Four different shapes of nano-particle, namely, cylindrical, brick, platelets and blades, are considered to carry out the study.

Design/methodology/approach
The problem is modelled mathematically and the nonlinear system of equations is attained by using appropriate transmutations. The solution of transmuted equations is achieved by utilizing a shooting technique with Fourth-Fifth order Runge–Kutta Fehlberg scheme. Numerically attained results are elucidated through graphs and tables which are further compared under limiting cases with existing literature to check the validity of the results.

Findings
It is observed that fluid velocity and temperature of cylindrical shaped water nano-fluids are more than the nano-fluid having brick-shaped nano-particles. Moreover, it is seen that the nano-fluids suspended with platelets-shaped nano-particles have higher velocity and temperature than the nano-fluids containing blade-shaped nano-particles. The curvature parameter and nano-particles volume fraction have increasing effects on flow velocity and temperature of nano-fluids containing all types of nano-particle shapes.

Originality/value
Numerous authors have examined the impacts of nano-particle shapes on characteristics of heat transfer and fluid flow. However, to the best of the authors’ knowledge, the shape impacts of nano-particles on boundary layer flow of nano-fluid toward a stretching cylinder with heat-transmission effects have not been discussed. So, to fulfill this gap, the present paper explicates the impacts of various nano-particle shapes on Al2O3–water-based nano-fluid flow past a stretching cylinder with heat-transfer effects.
Incompressible smoothed particle hydrodynamics for MHD double-diffusive natural convection of a nanofluid in a cavity containing an oscillating pipe
Authors: M. Aly Abdelraheem 
Published: August 2019

Purpose
This paper aims to adopt incompressible smoothed particle hydrodynamics (ISPH) method to simulate MHD double-diffusive natural convection in a cavity containing an oscillating pipe and filled with nanofluid.

Design/methodology/approach
The Lagrangian description of the governing partial differential equations are solved numerically using improved ISPH method. The inner oscillating pipe is divided into two different pipes as an open and a closed pipe. The sidewalls of the cavity are cooled with a lower concentration C_c and the horizontal walls are adiabatic. The inner pipe is heated with higher concentration C_h. The analysis has been conducted for the two different cases of inner oscillating pipes under the effects of wide range of governing parameters.

Findings
It is found that a suitable oscillating pipe makes a well convective transport inside a cavity. Presence of the oscillating pipe has effects on the heat and mass transfer and fluid intensity inside a cavity. Hartman parameter suppresses the velocity and weakens the maximum values of the stream function. An increase on Hartman, Lewis and solid volume fraction parameters leads to an increase on average Nusselt number on an oscillating pipe and left cavity wall. Average Sherwood number on an oscillating pipe and left cavity wall decreases as Hartman parameter increases.

Originality/value
The main objective of this work is to study the MHD double-diffusive natural convection of a nanofluid in a square cavity containing an oscillating pipe using improved ISPH method.
Middle leading small-scale school projects
Authors: Grootenboer Peter , Larkin Kevin 
Published: August 2019

Purpose
The authors argue that middle leaders are the key educators in school-based educational development. Schools often secure small-scale funding to engage in government or systemic initiatives, and these projects require a leadership “close to the classroom” if they are to realise sustainable educational gains. This leadership often comes from the middle leaders – those who practice their leading in and around classrooms. The paper aims to discuss this issue.

Design/methodology/approach
A single case study methodology is used to investigate two middle leaders, leading a small-scale project. Their leading practices are examined using the “theory of practice architectures”, to identify how these practices were enacted within their educational context.

Findings
While principals play a crucial role in enacting change, it is the middle leaders who are closer to the classroom than most principals, and whose practices more directly impact teaching and learning as they are best placed to ensure that meagre resources are well used to improve student learning. They do this by ensuring that development is collegial and a response to evidence-based needs.

Practical implications
First, middle leaders need support in facilitating educational development. Second, their leading practice is crucial for sustainable school-based development. Third, site-based educational development occurs most effectively when it is evidence-based. Finally, this form of educational development requires high-level collegiality.

Originality/value
This paper is original in two key ways: first, it addresses the under-researched practices of middle leaders; and, second it employs the practice theory to understand school leadership and development.
Micro-foundations for sustainable development: leadership and employee performance
Authors: Tripathi Divya , Priyadarshi Pushpendra , Kumar Pankaj , Kumar Sushil 
Published: August 2019

Purpose
The purpose of this paper is to take a micro-foundational perspective to identify the effective leadership style and employee work behavior in achieving the goals of sustainability. It also aims to identify the mechanism through which leaders influence employees’ performance.

Design/methodology/approach
The study draws on existing literature for model creation and proposition development to understand the leadership style and employee behavior that would be effective in achieving sustainability goals.

Findings
In achieving the multifaceted goals of sustainability, servant leadership style is effective in mobilizing the resources and implementing the sustainability strategies among stakeholders. By enhancing interpersonal trust and psychological empowerment, servant leaders positively influence the work role behavior of the employees. Furthermore, the work performance of employees helps in achieving sustainable development.

Research limitations/implications
This study draws on the theory of micro-foundations to establish how individual-level factors help in realizing the macro goal of sustainability. It throws light on the growing need to cultivate micro-level leadership skills and employee behaviors to have effective organizational sustainability performance. It is imperative for the organizations to be socially responsible along with achieving the business goals.

Originality/value
This study responds to the call of studying micro-level actions in the context of sustainable development. It extends the current knowledge by developing a causal model linking leadership and employee performance through interpersonal trust and psychological empowerment. Moreover, it presents testable propositions linking interpersonal trust and psychological empowerment.
Product adoption by small retailers in India
Authors: Koul Surabhi , Jasrotia Sahil Singh 
Published: August 2019

PurposeOwning to the influence small retailers have on the customer’s final choice, the purpose of this paper is to investigate the factors that dominate small retailer’s assortment planning decisions. Drivers of product adoption by small retailers are the focus of study. Earlier research works have primarily focused on the profit oriented factors of retailing. It is a multidimensional approach of understanding the decision making of small retailers.Design/methodology/approachThe study is an exploratory in nature, using a mixed method approach that involves both qualitative and quantitative methodology. In the first stage of the study, grounded theory has been adopted that helps in building a conceptual model, which is further validated using SEM. Rural areas of Jammu and Punjab have been targeted to collect data.FindingsThe study provides a conceptual model of product assortment planning for small retailers. The results indicate retail margin, which is the most important criterion toward product selection. Small retailers understand the customer profile and their catchment before selecting a product for their store. Store design is an important variable which impacts the number of categories kept in the store as the shelf space is limited. While determining the assortment planning for the store the retailers need to think in advance about buyer, supplier, environmental and the surplus oriented factors while determining the assortment planning for the store.Research limitations/implicationsIn developing economies like India, major population (customers) lie in the rural areas of the country and prefer small retailers to shop their daily necessities. The study proposed that the manufacturers need to maintain good and healthy relationship with the associates of the channel and the retailers that are in connected with the end consumer. Marketing managers of firms with target audience as small retailers can draw many inferences from the present study. They may devise rural strategies keeping attributes like localization of supplier, doorstep delivery, supply frequency, etc., on the basis of product demand and attribute.Originality/valueThis paper fulfills an identified need to explore the assortment planning criteria of BOP retailers in India. Also the mixed methodology is attractive and new in the retail domain.
Conceal or reveal? Patterns of self-disclosure of long-term conditions at work by health professionals in a large regional Australian health service
Authors: Lindsay David , Brennan Daryl , Lindsay Daniel , Holmes Colin , Smyth Wendy 
Published: August 2019

PurposeThe purpose of this paper is to describe the patterns of self-disclosure of long-term conditions at work by health professionals in a large regional health service. Recent research by the authors has reported on the self-reported long-term conditions of nursing, medical and allied health staff within a large regional hospital and health service in North Queensland, Australia. Data regarding self-disclosure of health information were gathered during those two previous studies, but has yet to be reported. This current study thus offers the opportunity to explore and describe patterns of self-disclosure by a multi-disciplinary cohort of health professionals within that regional health service.Design/methodology/approachThis current study was a component of two larger studies, reported elsewhere, which explored long-term conditions among health professional staff at a large regional health service in North Queensland, Australia. A cross-sectional survey design was used.FindingsDecision-making associated with self-disclosure of long-term conditions by health professional staff in the workplace is multifactorial, and affected by considerations of age, gender, workplace circumstances and nature of the health condition. It also differs according to professional grouping. The medical profession were less likely than nurses and allied health workers to disclose to their work colleagues. Respondents with a mental health condition were more cautious and selective in their disclosures, and alone in being more likely to disclose to their supervisor than to colleagues; they were also most likely to value the sympathy and understanding of their colleagues and managers.Research limitations/implicationsThis study was conducted across only one large regional health service; a fuller picture of patterns of self-disclosure of long-term conditions by health professional staff would be gained by expanding the number of sites to include metropolitan hospitals, smaller rural or remote health services and non-hospital settings.Practical implicationsHealthcare organizations need to develop support strategies and communication processes so that staff with one or more long-term condition, particularly those that have associated stigma, are empowered to disclose information to line managers and colleagues without fear of discrimination, ostracism, incivility or bullying.Originality/valueThere is a paucity of evidence about self-disclosure of long-term conditions by health professionals and this study therefore makes an important contribution to the extant literature. The findings raise important questions about the culture and dynamics of health care organizations in respect to the patterns of self-disclosure of health professional staff.
Gas flow mechanism and pressure analysis in plates in micro scale gas film
Authors: Long Wei , Wu Mimi , Li Fasha , Wang Jiyao , Deng Wei 
Published: August 2019

Purpose
The purpose of this paper is to develop the micro-electro-mechanical systems (MEMS) technology has created the conditions for the study of microfluidic technology. Microfluidic technology has become a very large branch in the MEMS field over the past decade. For aerostatic thrust bearing, the micro-fluidic gas flow in a small-scale gas film between two parallel plates is the subject of many studies. Because of the thin gas in the film, velocity slip occurs at the interface, which causes the gas flow pattern to change in the lubricating film. So, it is important to clarify the mechanism and pressure characteristics in thin firm gas flow.

Design/methodology/approach
First, a new assumption and corresponding models for the flow regime were established by theoretical analysis. Second, computational simulations about pressure distribution and velocity were given by a large-scale atomic/molecular massively parallel simulator (LAMMPS). Third, comparison of the results of LAMMPS simulation and direct simulation Monte Carlo calculation were made to verify the reliability of above results.

Findings
The gas flow mechanism and corresponding regulations are significantly different from traditional pneumo dynamics, which can be described by Navier–Stokes equations accurately. Combining theatrical study and computational results, the stratification theory of the gas film was verified. The research shows that when the gas flow rate increased, the pressure of the gas film decreased, the thickness of the continuous flow layer increased, the thickness of the thin layer decreased and the layered pressure in the gas film disappeared. In this case, velocity slippage could be ignored.

Originality/value
First, this paper established an analytical model of the gas film support and proposed a film stratification theory. The gas film was divided into the near wall layer, the thin layer and the continuous layer, which was proved by the calculation of LAMMPS flow simulation. The velocity slip boundary conditions theory is feasible. Second, the gas film size of the flat plate is at the micron level, which cannot be observed in its flow regimen, only determined by calculation and simulation. This paper proposes a new model and a new tool to analyze gas flow in gas films.