bluuebunny/crossref_metadata_2025_split huggingface dataset:
Healing architecture: a spatial experience praxis
Authors: Asfour Khaled Sayed 
Published: September 2019

Purpose
The purpose of this paper is to discuss architecture that produces spatial experience with which children and young adults are able to interact, giving them a great sense of positive energy that translates into actual healing. This type of architecture is few in number but can create a transition toward sustainable healing.

Design/methodology/approach
Spatial experience was evident in the architectural practice of the ancient world. Back then architects considered what moods should they give to spaces that best suit their functions. In our contemporary world, this trail of thinking is replaced by architecture that do not connect with the user’s psychology. The paper will prove that there are few architects today who are willing to exert an effort in providing the right moods for their buildings with a sustainable vibe. The paper will discuss this point by taking four examples of architecture specialized in healing young adults and children.

Findings
Through analysis of the case studies, the paper reveals the importance of spatial experience approach in producing meaningful architecture that connects with the user. The paper shows that it is through this approach that important moments of architectural history was made as well as the works of famous architects of our times.

Originality/value
The research redefines how should we look at architectural history through spatial experience analysis. It also gives us an insight into how architects become famous today through their unique design process that continue to be successful and admired by ordinary users not just specialists. The research is not limited to this paper, but currently expanding to include other case studies of different building types.
Performative interventions to re-claim, re-define and produce public space in different cultural and political contexts
Authors: Yaghi Amro , Petrescu Doina , Nawratek Krzysztof 
Published: September 2019

Purpose
The purpose of this paper is to ask how forms of “performative” interventions can prompt processes of re-thinking, which can, in turn, instigate the critical production of public space. Most importantly, it also asks how this methodology can manifest within various cultural and political contexts. Today, public spaces tend to be controlled either by the state or by private corporations. Neoliberal policies promote commercial interests, which subsequently drives inequality and determines what can and cannot be accessed by the public. The public spaces that are currently present in the neoliberal cities are, in fact, “pseudo” public spaces.

Design/methodology/approach
In an attempt to form new understandings of this problem, the authors’ approach is rooted in feminist theories of performativity, which focus on how identities are persistently re-produced through performance. These theories consider how the “self” is always entangled within everyday life interactions and how it is shaped by both societal and bodily practices. Framing spaces as shapable, informed by the embodied dialectic relations between spaces and social relations, the study uses forms of performative methodology to create productive disruptions and “constructed situations” (Debord, 2012). This methodology consists of intervention within these spaces in order to produce alternative public space and forms of publicness. Based on research conducted at the Sheffield School of Architecture, as well as a four-day invited workshop at the Floating University Berlin, this study investigates applications of performative practice methodology in the cities of Amman and Berlin.

Findings
The paper will begin by exploring how the two cities are regulated through various political and planning policies that affect public spaces. This line of enquiry will also involve questioning physical, social and political access to public space in these contexts and analysing the various actants, performative actions and processes that were involved in producing performative interventions.

Originality/value
The paper will conclude by discussing the potential and limitations of applying and translating such approaches in public spaces within different cultural and political contexts. As such, the study proposes a new methodological framework for re-thinking and provoking the critical production of public space through forms of performative spatial practice.
The growing (good) bubbles: insights into US consumers of sparkling wine
Authors: Lerro Marco , Vecchio Riccardo , Nazzaro Concetta , Pomarici Eugenio 
Published: September 2019

Purpose
The purpose of this paper is to investigate sparkling wine consumption behavior and preferences of a large sample of US consumers (n=1,096) exploring the differences among genders and generational cohorts.

Design/methodology/approach
The sample has been drawn from Wine opinions, a specialized market research company with a large online panel of US wine consumers. Data were collected through a survey mailing model, administering a structured questionnaire.

Findings
Findings reveal that consumption frequency between genders is not statistically different and women generally prefer sparkling wines priced below $15. Baby Boomers is the generation with the lowest sparkling wine consumption frequency. Furthermore, Generation X and Baby Boomers have the highest consumption frequency in the price range $15–$19.99, while Millennials in the $10–$14.99 one.

Originality/value
The study sheds light on the changing consumer attitudes to create competitive advantages for wineries. Specifically, it provides valuable marketing insights into the peculiarities of sparkling wine consumption for each generation (e.g. price-point preferences and type of wine).
A dining table without food: the floral experience at ethnic fine dining restaurants
Authors: Chen Yen-Cheng , Tsui Pei-Ling , Chen Hsin-I , Tseng Hui-Ling , Lee Ching-Sung 
Published: September 2019

Purpose
A high-end ethnic restaurant is a tourism experience that can increase the attractiveness and brand recognition of a tourism destination. The restaurant environment is a key element that affects consumer visits. The purpose of this paper is to adopt Schmitt’s experience module to analyse tourist preferences and experiences with respect to floral styles in ethnic fine dining restaurants. The results of this study are intended to serve as a reference for operators of fine dining establishments in designing flower arrangements.

Design/methodology/approach
This study adopts a quantitative research method. A sample was developed using tablet computers to simulate flower arrangements in restaurants. The research tools included a floral style preference scale and a tourist floral experience scale.

Findings
Based on the results, the test subjects preferred European floral design styles in restaurants. Restaurant environments with floral arrangements were best at relaxing the test subjects. A restaurant’s floral style was positively correlated with various aspects of the tourist experience. Gender, age, Chinese flower styles, Japanese flower styles, European flower styles and other variables enabled forecasting the degree of the tourist experience.

Originality/value
When a consumer exhibits higher preference for a restaurant’s floral style, the level of the tourist experience increases. This study investigates the aesthetic experience of restaurants and restaurant atmosphere as a marketing tool. Sensory stimulation within the restaurant atmosphere can be based on the five senses such that tourists may, through the design of the restaurant environment, have specific emotional reactions that improve their tourist experience and reinforce the restaurant’s brand image.
The notion of Mosel wine and its controversies
Authors: Aspøy Håkon 
Published: September 2019

PurposeThe concept of terroir is institutionalized through geographical indications (GIs) in large parts of the wine-producing world. GIs in wine are associated with certain taste characteristics. Mosel wine is said to be slender and fresh. However, external sources of pressure are recognized as challenging this notion. The purpose of this paper is to explore the narrative construction of Mosel wine and how institutions, markets and climate are presented as having implications for its taste.Design/methodology/approachEthnographic fieldwork was carried out over ten weeks during the fall of 2016, consisting of three weeks of participant observation and 12 in-depth interviews. Post-fieldwork, data were interpreted as collective narratives. Additionally, a wide range of written sources on Mosel wine has been analyzed.FindingsIt is found that a development toward big-bodied wines was considered a threat to the region’s stylistic image, in which light-bodied wines represented the cornerstone. Consequently, this had triggered introspection and greater discursive attentiveness to “lightness” to preserve the credibility and identity of Mosel as a GI. Findings show that these aesthetic controversies functioned to recreate and consolidate the notion of Mosel wine and its sense of terroir.Originality/valueFocusing on how taste in wine is narratively produced, this paper utilizes an inductive approach rarely employed within terroir research.
Factors influencing tourist’s satisfaction, loyalty and word of mouth in selection of local foods in Pakistan
Authors: Ali Muhammad , Puah Chin-Hong , Ayob Norazirah , Raza Syed Ali 
Published: September 2019

PurposeLocal foods from the perspective of tourism play a significant role to attract tourists. Surprisingly, empirical evidence on food tourism is quite scarce. The purpose of this paper is to develop and investigate a conceptual framework on tourist satisfaction, loyalty and word of mouth (WOM) to select local foods in Pakistan.Design/methodology/approachThe study uses a quantitative approach while convenience (non-probability) sampling is used to collect a sample of 286 final responses using a survey-based questionnaire. The study employed exploratory factor analysis and confirmatory factor analysis to stabilize the factor structure. The conceptual model is then tested under the assumptions of structural equation modeling.FindingsThe findings indicate that food quality, perceived environmental quality, perceived value and service quality has a significant impact on the tourist’s satisfaction. However, interpersonal interaction quality shows an insignificant influence on satisfaction. Moreover, satisfaction has a significant impact on loyalty while loyalty further shows a significant effect on tourist WOM. Overall, the authors found satisfaction and loyalty are the major contributors to the hypothesized model.Practical implicationsThe conceptual framework and study findings will support practitioners and researchers to understand the factors that influence a tourist’s selection of local foods. Additionally, the study provides a useful policy to gain long-term economic benefits for the tourism sector in Pakistan.Originality/valueTo the authors’ best knowledge, this study is the first attempt to explore WOM behavior in tourism research focusing on the critical role of satisfaction and loyalty. The authors are certain that the findings will contribute significantly to the existing body of knowledge.
Capabilities for managing business processes: a measurement instrument
Authors: Van Looy Amy 
Published: September 2019

Purpose
Well-founded measurements are of high value because a better connection between business process management (BPM) and maturity models (MMs) improves an organization’s performance. Although MMs are appropriate tools for organizations to manage their business processes and, therefore, enjoy popularity, most of these models suffer from their foundation, validation and/or capability coverage. The purpose of this paper is to address this issue by providing metrics to measure and manage business processes.

Design/methodology/approach
A high-standard and multistaged procedure was followed to systematically develop and validate the measurement instrument involving international academics and practitioners across four continents. Different rounds were used for item identification, item selection, item revision, instrument preparation (pretest and pilot) and instrument application using partial least squares structural equation modeling.

Findings
The instrument measures 4 main capability areas, 13 subareas and 62 items. The work explains how to conduct BPM assessments in a more theoretically sound way and reports on the instrument’s development to show high levels of construct validity, content validity and reliability.

Research limitations/implications
The author provides a rigorous and more evidence-based instrument, facilitating the BPM discipline’s need of empirical research.

Practical implications
The author proposes parameters to configure the instrument.

Originality/value
Serving as a reference framework, the instrument strengthens BPM’s empirical and theoretical foundations. Since the instrument is free for scholars and practitioners, the author illustrates the research streams and business situations in which the instrument can be applied (in full or in part). This paper paves the way for transforming the instrument into an optimization MM with advice or improvement paths, bridging the gap between theory and practice.
Blockchain technology in corporate governance: disrupting chain reaction or not?
Authors: Singh Harjit , Jain Geetika , Munjal Alka , Rakesh Sapna 
Published: September 2019

Purpose
The purpose of this paper is to determine the stakeholders’ acceptance on blockchain and to investigate the model fit by using “Technology Acceptance Model” with special reference to corporate governance through cryptography to resolve the decades-old problems of financial record-keeping.

Design/methodology/approach
The whole analysis has been performed in the two steps, i.e. confirmatory factors analysis and structural equation modeling, to prove model fit between behavioral intention and actual behavior for using blockchain technology. Total 223 respondents have been selected, and the selection of the respondent is primarily on the basis of their previous experience with trading corporate equities.

Findings
The study determines empirically all the mentioned relationships of attitude, perceived ease of use and perceived usefulness with the behavioral intention as per the conceptual model to prove the relationship. The results of the manuscript shows the model fit indexes for various constructs are prove the model fit as per the theorized model. The values of the various indexes are found to be under the permissible range which explains the relationship of various constructs based on the theorized model.

Research limitations/implications
Despite, the limitations in terms of selection of sampling methods, outcome and the interpretation, the results proves the fit with the theoretical framework. The major implication is to understand the real-time use of blockchain technology for the transfer of shares from one party to other.

Practical implications
Stakeholders in corporate governance namely customers, creditors, suppliers, community, employees, owners, investors, trade unions and social activists could benefit in different ways. Investors could benefit from being able to purchase equity at low price and to sell them into a market with greater liquidity, but they would found it difficult to camouflage their trades.

Social implications
The study opines that virtually all aspects of the corporate governance can be improved through the adoption of this technology resulting in greater transparency, improved liquidity and lowering costs.

Originality/value
This study will be a reference for global players in the financial industry that have started investing in this innovative technology vis-à-vis recent announcement of adoption of blockchain by global exchanges including NASDAQ, NYSE and Deutsche Borse, as a new method for trading, tracking ownership and monitoring systemic risk for strengthening corporate governance mechanism. This study will have a significant index for future reference where the technology adoption will be tested to have better corporate governance which will be useful for academics and professionals.
Challenges of attracting construction workers to skill development and training programmes
Authors: Johari Sparsh , Jha Kumar Neeraj 
Published: September 2019

Purpose
The purpose of this paper is to investigate the factors that discourage construction workers from undergoing skill development training, and to suggest steps for making the training programmes more attractive to them.

Design/methodology/approach
The research used an exploratory approach of unstructured interviews with construction workers (bottom-up approach), and the guided group brainstorming technique with the help of experienced industry professionals (top-down approach).

Findings
From the unstructured interviews, five inhibiting factors were identified which discourage construction workers from undergoing training. Furthermore, to recognise the causes of the inhibiting factors, 13 possible causal attributes (PCAs) were identified from the brainstorming approach. Subsequently, these PCAs were classified into five possible causal factors (PCFs) on the basis of those concerned stakeholder(s) that are most closely involved and most responsible for fixing them.

Research limitations/implications
The research provides recommendations to practitioners for pragmatic and permanent resolution of each of the PCFs, which serves as a framework for the construction industry to reduce the scarcity of trained workers in the industry. Also, the results may serve as a model for the planning and successful implementation of any new skill-training programme for the construction workers in any developing economy, such as India.

Originality/value
This research contributes to the literature by highlighting the views of construction workers on the training establishments, which very few studies have considered in the past. Also, the research provides a detailed process of brainstorming approach, which will help the research community to appreciate its use in studies related to the construction industry.
Synthesising performance in the construction industry
Authors: Mellado Felipe , Lou Eric C.W. , Becerra Christian L. Correa 
Published: September 2019

Purpose
There is a long-standing interest in performance improvement within the construction industry. Approaches based upon cost, time and quality (often called the Iron Triangle), have been the focus of attention despite criticism of the validity of the Iron Triangle as a performance measure due to its simplistic approach. Furthermore, little emphasis has been placed on synthesising performance to understand whether this concept has evolved from the traditional view. An analysis of prominent literature was reviewed by classifying performance indicators which establish criteria for measuring performance in the construction industry. The purpose of this paper is to review the literature (1998–2018) on performance at a project level to determine a final rank of key performance indicators (KPIs) which will establish how projects are currently being measured.

Design/methodology/approach
This paper uses a combined qualitative and quantitative approach – a comprehensive literature review on overall performance at a project level and the statistical Kendall’s W test to find concordance among the authors on performance in the construction industry to determine a final rank of KPIs.

Findings
The results demonstrate there is no congruent correlation on what performance is and the traditional iron triangle of “cost-time-quality” is still the preferred method of analysing performance, despite it being proven to be ineffective.

Originality/value
Performance in the construction industry is an ambiguous concept that can be interpreted differently by the construction industry’s stakeholders. Despite this lack of concordance, a starting point on the definition of performance can be obtained from the literature. The paper presents a final rank of KPIs.
Aryan cabs: leveraging it for rural connectivity
Authors: Verma Rajeev , Sharma Anuj , Verma Jyoti 
Published: September 2019

Learning outcomes
The learning outcome is that it will help to sustain your startups in the ever-changing business environment especially in the context of emerging markets.

Case overview/synopsis
The present case is about Dilkhush Kumar from village Bangaon, India who developed a cab booking platform “AryaGo”, an innovative platform completely dedicated for rural road transport connectivity. AryaGo is the service line of Aryan Cabs and Rural Trans-solution Pvt. Ltd., a Startup founded in the year 2016 under Startup Bihar, a seed capital support scheme of State Government. The idea was to provide comfort, convenience, safety and affordability to all the commuters travelling from or within far-off villages. The biggest challenge during implementation in villages includes availability of updated geo-mapped images for app development and vehicle tracking. Company was foremost in providing the kiosk-based booking facility for its customers. It took the decision based on the profiling of customers and their preferred booking methods. When a customer booked a cab using IVR, they did not had access to app-based customer panel and hence they could not avail services such as, location tracking, SoS, real time tracking of vehicle. However, heavy invest in IT has put the company in financial stress and Kumar is wondering whether to expand fast or penetrate in the given target market. Should he re-design his business model so as it can really make a difference in terms of service delivery?

Complexity academic level
Post Graduate/ MBA.

Supplementary materials
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Subject code
CSS 8: Marketing