bluuebunny/crossref_metadata_2025_split huggingface dataset:
The effect of message framings and green practices on customers’ attitudes and behavior intentions toward green restaurants
Authors: Xu Yang , Jeong EunHa 
Published: February 2019

PurposeThis study identifies an effective communication strategy for promoting restaurants’ green efforts to customers by using different types of green advertisement messages. This study aims to investigate the relative persuasiveness of attribute-based versus benefit-based appeal messages in green restaurant advertisements and their matching effect with different types of green practices in the restaurant (environment-focused green practices vs food-focused green practices) and with different types of restaurants (fine dining vs fast casual dining) on customers’ attitude and visiting intention toward green restaurants. Furthermore, the study examines a moderating effect of restaurant types to assess whether the matching effects between types of messages and types of green practices work differently within the different types of restaurants.Design/methodology/approachA 2 (attribute-based vs benefit-based messages) × 2 (food-focused vs environment-focused green practices) × 2 (fast casual vs fine dining restaurants) between-subject experimental design was used to test the proposed hypotheses. An online scenario-based survey was developed and distributed to online panel members in the USA. Ultimately, 363 responses were used for data analyses. ANOVA and t-test were conducted to analyze the data.FindingsThe results indicate that benefit-based messages are generally more persuasive than attribute-based messages in green restaurant advertisements. For restaurants with food-focused green practices, an advertising message emphasizing the benefit of food-focused green practices (benefit-based message) would be more effective than an advertising message describing their tangible efforts to show the greenness of the restaurant (attribute-based message). For fine dining restaurants, a green advertisement with benefit-based information would be more persuasive than attribute-based information. This study further showed that the aforementioned interaction effect between types of green practices and types of messages was salient for fine dining restaurants.Originality/valueThis research is one of the few studies in restaurant management to examine the green communication effectiveness in terms of the types of green practices and the types of advertising message framing. By comparing the relative persuasiveness of green advertisements on consumers’ attitudes and behavior intentions, this study provides suggestions for restaurant professionals to make effective green communication strategies based on the type of green practices the restaurant primarily uses and the type of restaurant the manager is operating.
Airline passengers’ perceptions of service quality: themes in online reviews
Authors: Brochado Ana , Rita Paulo , Oliveira Cristina , Oliveira Fernando 
Published: February 2019

PurposeThis paper aims to identify the main themes shared in online reviews by airline travellers, as well as which of these themes were linked with higher and lower value for money ratings.Design/methodology/approachThe research used mixed content analyses (i.e. quantitative and qualitative) to examine 1,200 reviews of six airline companies shared by airline travellers in a social media platform.FindingsThe analyses revealed nine themes in descriptions of airline travel experiences. These are the core services during “flights”, “airport” operations, crew and ground “staff”, ticket “classes”, “seats”, inflight “services”, “entertainment”, overall experiences of “airlines” and post-purchase recommendations of with which companies to “fly”. Low value for money ratings are linked with the “airport” and “flights” themes.Originality/valueThe results offer useful insights into airline travellers’ overall experiences based on social media information and facilitate the identification of the main themes linked with different value for money ratings.
Spectral dimensionality reduction for quantitative analysis of cotton content of blend fabrics
Authors: Sun Xudong , Zhu Ke 
Published: February 2019

Purpose
The purpose of this paper is to initiate investigations to develop near infrared (NIR) spectroscopy coupled with spectral dimensionality reduction and multivariate calibration methods to rapidly measure cotton content in blend fabrics.

Design/methodology/approach
In total, 124 and 41 samples were used to calibrate models and assess the performance of the models, respectively. The raw spectra are transformed into wavelet coefficients. Multivariate calibration methods of partial least square (PLS), extreme learning machine (ELM) and least square support vector machine (LS-SVM) were employed to develop the models using 100 wavelet coefficients. Through comparing the performance of PLS, ELM and LS-SVM models with new samples, the optimal model of cotton content was obtained with the LS-SVM model.

Findings
The correlation coefficient of prediction (rp) and root mean square errors of prediction were 0.99 and 4.37 percent, respectively. The results suggest that NIR spectroscopy, combining with the LS-SVM method, has significant potential to quantitatively analyze cotton content in blend fabrics.

Originality/value
It may have commercial and regulatory potential to avoid time-consuming work, costly and laborious chemical analysis for cotton content in blend fabrics.
House prices and unemployment: an empirical analysis of causality
Authors: Irandoust Manuchehr 
Published: February 2019

PurposeThis paper aims to examine whether there exists a long-run causal relationship between house prices and unemployment rates for eight major European countries.Design/methodology/approachThe bootstrap panel Granger causality approach that accounts for cross-sectional dependence, slope heterogeneity and structural breaks is used to detect the direction of causality.FindingsThe empirical findings for the overall panel support the presence of unidirectional causality running from house prices to unemployment.Practical implicationsThe findings are not only important for households but also for policymakers concerned with economic and financial stability.Originality/valueThere are only a limited number of studies that have investigated the direct link between house prices and employment or unemployment. Given the increased importance of labor market variables, particularly the choice of the unemployment rate as a key indicator in designing forward guidance and the increased financial stability concerns regarding house price dynamics, it is important to better understand the causal linkages between house prices and unemployment rates. To the best of the author’s knowledge, this paper is the first to apply the bootstrap panel Granger causality approach to examine the relationship between house prices and unemployment rates.
Exploring mentoring across gender, race, and generation in higher education
Authors: Freeman Jr Sydney , Kochan Frances 
Published: February 2019

PurposeThe purpose of this paper is to examine a long-term mentoring relationship between a White female from the Traditional Generation and an African American male from the Xennial Generation, as engaged in a mentoring relationship within higher education institutions in the USA. The study investigated if, how and to what degree the differences and similarities between them influenced their mentoring relationship.Design/methodology/approachThe authors used an autoethnographic approach involving extensive questioning, dialoguing, note keeping and analysis over eight months.FindingsThe analysis suggested that race had the greatest influence on the relationship. The primary reasons for mentoring success were similarities in family backgrounds and commonly held values.Research limitations/implicationsThis study may not be generalizable to mentoring relationships that do not involve cultural differences in race, age or gender.Practical implicationsThe paper offers a model for the types of strategies individuals can use in cross-racial mentoring endeavors to help build and sustain these relationships. It also includes suggestions for individuals engaged in mentoring relationships, which include gender, race or age differences, and organizations seeking to enhance diversity within their institutions.Originality/valueThere is not an extensive body of research on individual cross-racial, gender and generational mentoring that provides an analysis of the experience of those involved. Additionally, the model presented for examining cross-racial mentoring relationships is unique.
Innovative methods for quality management in educational organizations
Authors: Aniskina Nina , Terekhova Ekaterina 
Published: February 2019

Purpose
The purpose of this paper is to present good practices of improving quality of educational services through use of innovative methods in order to involve staff in the processes of the organization’s management.

Design/methodology/approach
The study of teachers’ and management’s perception of quality initiatives is used as a basis for analyzing main causes of inhibition of the quality initiatives. The authors formulate the issue of a low efficiency of quality management systems (QMS) and make conclusions about why it is important to expand the “quality spirit” among teachers and managers and why it is necessary to implement quality management principles (such as a leadership and staff involvement) in educational organizations.

Findings
The innovation and project (IP) technique of training is proposed to solve the tasks of expanding the “quality spirit,” creating leadership and involving educational organization’s staff in the quality management processes. The paper contains description and examples of use of the IP technique in order to create efficient management systems on the basis of leadership and involvement of managers and other staff in the processes of quality management. The authors formulate principles of innovative training and evaluate the effects of its use in the projects aimed at improvement of QMS.

Practical implications
The paper presents the experience of usage of the main component of the technique – an innovative workshop – for development of the strategy of Pastukhov Academy, building a managing team and involving staff in quality assurance activities. The paper presents the practical value of the results achieved by the academy in the process of implementation of the IP technique for development of the managing team and their strategic self-identification, as well as for increasing the quality of educational services. The IP technique is used in the process of implementation of social responsibility standards.

Originality/value
The paper is valuable for educational organizations, which may use the IP technique that will result in providing a real effect on the QMS, improving the educational courses and a positive impact on improving the quality of life.
Flexural capacity of bi-directional GFRP strengthened RC beams with end anchorages
Authors: Gora Abdurra’uf Mukhtar , Jaganathan Jayaprakash , Anwar Mohammed Parvez , Leung Hau Y. 
Published: February 2019

Purpose
The purpose of this paper is to present the results of experimental and theoretical studies on the flexural capacity of reinforced concrete (RC) beams strengthened using externally bonded bi-directional glass fibre reinforced polymer (GFRP) composites and different end anchorage systems.

Design/methodology/approach
A series of nine RC beams with a length of 1,600 mm and a cross-section of 200 mm depth and 100 mm width were prepared and externally strengthened in flexure with bi-directional GFRP composites. These strengthened beams were anchored with three different end anchorage systems namely closed GFRP wraps, GFRP U-wraps and mechanical anchors. All these beams were tested with four-point bending system up to failure. The experimental results are compared with the theoretical results obtained using the relevant design guidelines.

Findings
The experimental results demonstrate a significant increase in the flexural performance of the GFRP strengthened beams with regard to the ultimate load carrying capacity and stiffness. The results also show that GFRP strengthened beams without end anchorages experienced intermediate concrete debonding failure at the GFRP plate end, whereas all the GFRP strengthened beams with different end anchorage systems failed in rupture of GFRP with concrete crushing. The theoretical results revealed no significant difference among the relevant design guidelines with regard to the predicted ultimate moment capacities of the bi-directional GFRP strengthened RC beams. However, the results show that ACI Committee 440 Report (2008) design recommendation provides reasonably acceptable predictions for the ultimate moment capacities of the tested beams strengthened externally with bi-directional GFRP reinforcement followed by FIB Bulletin 14 (2001) and eventually by JSCE (1997).

Originality/value
The research work presented in this manuscript is authentic and could contribute to the understanding of the overall behaviour of RC beams strengthened with FRP and different end anchorage systems under flexural loading.
Consumer segments in the smart environmental objects market
Authors: Schill Marie , Godefroit-Winkel Delphine 
Published: February 2019

Purpose
The purpose of this study is to explore consumers’ profiles for and purchase intentions towards smart environmental objects. It segments consumers according to two apparently contradictory dimensions of smart environmental objects: environment (i.e. environmental concern and environmental beliefs) and technology (i.e. materialistic values and technological beliefs).

Design/methodology/approach
A cluster analysis was conducted among 658 French consumers based on their environmental concern, environmental beliefs, materialistic values, perceived usefulness and perceived ease of use. A regression analysis identifies the variables with the greatest influence on purchase intentions.

Findings
Four segments result from the analysis: unconcerned, retro eco-friendly, non-materialistic converted and converted. The converted consumer segment had the highest purchase intentions and exhibited high levels of both environmental beliefs and perceived usefulness compared with the other segments. Both environmental and technological beliefs and environmental concern influence purchase intentions more broadly.

Research limitations/implications
A combined consideration of both environmental and technological beliefs is necessary to influence purchase intentions towards smart environmental objects. This study challenges some previous research that assumes a clear opposition between materialism and environmentalism.

Practical implications
This study proposes tailored managerial recommendations for each of the four consumer segments in the context of smart environmental objects.

Originality/value
This study provides novel insights into consumers’ concerns, beliefs and values in the rapidly expanding context of smart environmental objects.
Organizational constraints and performance: an indirect effects model
Authors: Pindek Shani , Howard David J. , Krajcevska Alexandra , Spector Paul E. 
Published: February 2019

PurposeSurprisingly, most studies have failed to demonstrate a strong correlation between organizational constraints (conditions at work that make doing a job difficult) and job performance. The purpose of this paper is to challenge the view that constraints are a direct barrier on performance and take an alternative approach whereby constraints have an indirect effect via decreased motivation and increased workload. Further, differential effects of various constraints are examined.Design/methodology/approachQualitative and quantitative data were collected from 660 engineers licensed in the state of Florida using a single online survey.FindingsQualitative results showed that the most commonly experienced constraints were from coworkers and organizational rules and procedures. Constraints identified as having a greater detrimental effect on motivation are from the supervisor, and organizational rules and procedures. Quantitative results supported an indirect effects model that includes an indirect path via motivation, and a path via workload, which had a curvilinear component.Originality/valueThis is one of few studies to explain the relationship between constraints and performance, rather than simply estimate it. The use of mixed methods allows us to gain an in-depth understanding of constraints, and the convergence of findings across the methods increases confidence in this study’s results.
Alongside, not against: balancing man with machine in the HR function
Authors: Gikopoulos John 
Published: February 2019

Purpose
In a world of mass technological advancement in our daily lives and in business, the HR function is facing an uphill battle. How can HR professionals ensure they are digitally transforming at the right pace for their business without losing the all-important human touch?

Design/methodology/approach
This paper outlines the thinking behind integrating artificial intelligence (AI) and automation technologies into HR, and it explores in depth each of the key ways in which we are beginning to see these technologies change HR as we know it. From operations to recruitment and interviewing, to on-boarding employees and maintaining performance, the opportunities are numerous – and they are right on the horizon.

Findings
AI and automation are already being integrated into HR in many organisations around the world. However, we can in the near future expect to see technology not only automating back-office functions, but increasingly taking on the more “human” elements of HR roles. There is a fine balance between man and machine, and while these technologies will increase efficiency, decrease bias and improve the value of HR in businesses, the human touch will always be the key to success.

Originality/value
This paper assesses not only how technology is impacting HR but also the interplay between man and machine, and it offers insights into how HR professionals can balance the need for digital transformation with the core human element of human resources. As such, it ties the human and the technology together inextricably, concluding that AI and humans work better together.
Understanding the main organisational antecedents of employee participation in continuous improvement
Authors: Jurburg Daniel , Viles Elisabeth , Tanco Martin , Mateo Ricardo , Lleó Álvaro 
Published: February 2019

PurposeCompanies use continuous improvement (CI) as a strategy to achieve business excellence and innovation. Yet CI initiatives fail mostly due to a lack of employee engagement. The paper aims to discuss this issue.Design/methodology/approachBased on the CI literature and the technology acceptance model (TAM), a comprehensive model called continuous improvement acceptance mode (CIAM) was developed to understand the main organisational antecedents that predict employee intention to participate in CI. The CIAM is based on structural equation modelling using partial least squares and it was validated in a large manufacturing plant in Europe.FindingsEmulating the findings of the TAM, this study shows that employee intention to participate can be predicted by two variables called ease of participating and usefulness of participating. The CIAM then relates these constructs with relevant CI enablers found in the CI literature.Practical implicationsThe CIAM could help academics and practitioners to better understand employee participation in CI activities, allowing CI systems to be better designed and achieve long-term sustainability.Originality/valueThe CIAM presents new variables and interactions that help to understand employee participation in CI activities. Some of these variables and interactions have received scant attention in the CI literature and thus they are worth investigating in greater depth in the future.
Application of Lean Six Sigma in IT support services – a case study
Authors: E.V. Gijo , Antony Jiju , Sunder M. Vijaya 
Published: February 2019

Purpose
Lean Six Sigma (LSS) has been accepted globally across the service sector as a management strategy for achieving process excellence. In the past one decade, the application and success of LSS in services is remarkable across Information Technology (IT) organisations. However academic research has seldom derived implications from this practitioner’s science of improving processes. The purpose of this paper is to feature the application of LSS in the system maintenance department of a manufacturing firm.

Design/methodology/approach
The research reported in this paper is based on a case study carried out in system maintenance department using the Six Sigma Define-Measure-Analyse-Improve-Control (DMAIC) approach and its application in reducing complaint resolution time.

Findings
The LSS article presented here highlights a real-world case study of how LSS DMAIC methodology help reduce the complaint resolution time from 12.5 to 8.5 h (~30 per cent improvement) and the corresponding standard deviation from 28 to 17.4 days. This study also has resulted in reducing the turn-around-time of all the core processes in the organisation. The indirect financial savings estimated as a result of this overall impact was around INR2.5m.

Research limitations/implications
The research was restricted to studying the impact of LSS in one organisation. The validity of the results can be improved by including more organisations and more case studies from the IT support services.

Originality/value
This could serve as a resource for both practitioners to derive useful implications and to academicians as it contributes to the LSS body of knowledge towards theory testing.
Biological Flora of the British Isles:Aesculus hippocastanum
Authors: Thomas Peter A. , Alhamd Omar , Iszkuło Grzegorz , Dering Monika , Mukassabi Tarek A. 
Published: February 2019

AbstractThis account presents information on all aspects of the biology ofAesculus hippocastanumL. (horse‐chestnut) that are relevant to understanding its ecological characteristics and behaviour. The main topics are presented within the standard framework of theBiological Flora of the British Isles: distribution, habitat, communities, responses to biotic factors, responses to environment, structure and physiology, phenology, floral and seed characters, herbivores and disease, history and conservation.Aesculus hippocastanumis a large deciduous tree native to the Balkan Peninsula. Native populations are small (<10,000 trees total) and apparently in decline, but the tree has been widely planted in gardens and streets across Europe and other temperate areas from the 17th century onwards. It was voted theUK's favourite tree in a 2017 poll. As a British neophyte, it is occasionally naturalised in open wooded habitats.Horse‐chestnut is renowned for the beauty of its large (up to 30 cm long), upright panicles of white flowers, and for the large seeds (up to 42 g each) used in the formerly common children's game of “conkers.” More recently, the triterpene glycosides, extractable from various plant parts but especially the seeds, have been widely used in medicine.In much of Europe, horse‐chestnut is affected by chestnut bleeding canker (caused byPseudomonas syringaepv.aesculi), the horse‐chestnut leaf minerCameraria ohridellaand the leaf blotch fungusGuignardia aesculi. The canker is likely to lead to death of <10% individuals, but seeds of plants infested with the leaf miner are 40%–50% smaller, which may affect long‐term establishment in non‐planted areas.