bluuebunny/crossref_metadata_2025_split huggingface dataset:
"Face Work" on Social Media - Implementing the Theory of Face Work in the Context of Women’s Personal Conflict on Social Media
Authors: Sulistyani Hapsari D. 
Published: March 2018

This study observed the way in which Indonesian women experienced face works on social media, particularly Instagram. The main locus of Face Work theory is at the interpersonal level of communication. However, the substantial development and the interactive nature of social media have established the platform for implementing face works’ elements in the context of social media. Thus, the primary objective of research was to explain the way in which Indonesian women expressing face works in the contexts of personal conflicts on social media. The theoretical framework of this research drew on Goffman’s thought of face works. Sara Mills’ critical discourse analysis was used to reveal the way face works are implemented by women on social media. The result indicated that women are indeed implementing face works on social media. Therefore, in terms of theoretical implication, this study underpinned the notion that face works are important forms of expressions on social media particularly for women who are experiencing personal conflicts. The research also suggests the importance in understanding various women’s expressions that are commonly neglected due to the notion that the expressions are beyond the dominant male languages.
Cyber Media Analysis: How to Read Cyber Bullying Messages Among Children
Authors: Utari Prahastiwi , Hermawati Tanti 
Published: March 2018

In this paper, we focused on a novel method to explain cyberbullying experience among children in the Facebook. The method is Cyber Media Analysis (CMA). It is a mixed-method of analysing the stages of text and context. The text level discusses the form of messagesrelated to cyberbullying produced and received by children. They are sentences, photos or other visual representation in the Facebook that examine cyberbullying phenomenon. To obtain cyberbullying text, we conducted a content analysis of Facebook posts by children aged 8 to 12 (N=250) in the elementary schools in Solo areas. In the context level, we conducted in-depth interviews and group discussion to find out why children produced cyberbullying messages and how they reacted when receiving cyberbullying messages. Merging these two methods gives a comprehensive explanation of cyber bullying phenomenon among children.
E-Government Service Quality in the Goods and Services Procurement in Riau Province, Indonesia
Authors: Meilani Nur Laila , . Sukarno , . Musadad 
Published: March 2018

This study aims to analyze e-government service quality in the goods and services procurement in Riau Province, particularly in Pekanbaru City. The data were collected through an in-depth interview analyzed using a dialogical interpretation approach. The results showed that the service quality of goods/services procurement in Riau Province coordinated by the Electronic Procurement Service (LPSE) through its website http://lpse.riau.go.id has already met the users’ expectation. Even so, the ad hoc position of the Work Unit of LPSE Riau, decreasing enthusiasm of goods/services providers for upgrading the skills of their human resources, and ineffective communication between LPSE, ULP and PDE of Riau Provincial Government effectively degrade the quality of service that has already run well. Hence, there should be a restructuring of LPSE and Work Units related to the e-government implementation in order to synchronize the implementation of e-government in general and e-procurement in particular in Riau Province.
ICT and PseudoE-Governance Trap - A Case Study of “SMS Pandan” and “ULAS” in Surakarta City
Authors: Wahyunengseh Rutiana Dwi , Mulyanto Andwijoko 
Published: March 2018

The performance of E-governance represents the government’s usage of information technology for democratic community and nation building. This paper reports on a content analysis on the application of information technology to “SMS Pandan” and “ULAS” service by Surakarta City government to examine the extent of e-Governance in the Surakarta region. The analysis is supplement with in-depth interviews with government officials and the community. The analysis used community based monitoring (CBM) framework to explain the effect of information and communication technology (ICT) use on the social accountability of government service and organization. The results show that procedural formality and patriarchical bureaucratic cultures triggered the emergence of ICT paradox and led to pathologies such depersonalization, buck passing, and atrophy of personal responsibility. This in turn has led to the emergence of a pseudo e-governance.
The Challenge to the Innovation of Complaint Mechanism from Mobile to IT-Based Complaint Mechanism
Authors: Haryani Tiyas Nur , Ambarwati Okki Chandra , Kusumastuti Novira , Nurwijayanti Annisa Ary 
Published: March 2018

The enactment of Republic of Indonesia’s Law Number 25 of 2009 about Public Service gave the community the opportunity to participate in improving the delivery of public servicesand lodging complaints. Each innovation of public service-complain mechanism had some challenges. Community empowerment-based complaint mechanism faced the challenges in building public awareness of their rights to efficient public service. One of the challenges to improving the IT-based complaint mechanism conducted by PATTIRO Surakarta and Inspectorate of Surakarta City is limited by budget commitment, human trust, and human resource capacity in accessing IT. This paper examines the challenges to the innovation of public service complaint mechanism.
Social Media in Political Marketing: A Study of TemanAhok
Authors: Pranawa Sigit , Humsona Rahesli 
Published: March 2018

Deferring to McCombs and Shaw’s agenda setting theory, this research aims to study the power of social media in the political marketing of incumbent candidate Governor of DKI Jakarta, Basuki Tjahaja Purnama (Ahok) by Teman Ahok (Ahok’s Friend). This paper tests the theory that what is considered as important by media will be perceived as important to the public as well. Teman Ahokwas established long before Ahok was nominated to run for the governorship. Teman Ahok organization employed social media as the basis to market its candidate. Social media used were Twitter, Instagram, YouTube, blog, website, and WhatsApp. Social media was considered as effective to reach the general public. Through the message delivered continuously to the public via social media, the proponents expected that the public would consider that the message delivered was important and the candidate they support would be elected during the election of DKI Jakarta’s Governor.
The Development of Online-Based Hotel and Restaurant Tax: Advantages and Constraints in the Case of Pekalongan City
Authors: Yuliani Sri , Ansoriyah Faizatul , Nurhaeni Ismi Dwi Astuti 
Published: March 2018

In the attempt to improve the quality of service to hotel and restaurant taxpayers and to avoid the evasion of local income tax, Pekalongan City Government through DPPKAD or Dinas Pendapatan, Pengelolaan Keuangan dan Aset Daerah (Local Income, Financial and Asset Management Service) introduced a Hotel and Restaurant Tax using online system. This research aims to identify problems and constraints in applying the online-based tax system and recommends steps to address the problems. This study surveyed the users of the system using purposive samplingof DPPKAD officers, hotel, inn, and restaurant owners, and bank as the service provider. The results identified the advantages of online-based Hotel and Restaurant Tax namely: reducing potential fraud; improved tax assessments; reducing administrative works in the recordingof Surat Pemberitahuan Tahunan (Annual Notification Letter). However, DPPKAD of Pekalongan City encountered some constraints: many taxpayers were not willing to calculate their own tax and had the DPPKAD to specify the tax amount; many restaurant owners were not willing to use cash register because they were afraid that it would increase their products’ selling price; exposure of taxpayers’ private financial records; 2) the preparation of infrastructure is inhibited because the taxpayers have not been willing to connect the cashier machine directly to the partner’s bank system,3) DPPKAD had not had human resource with the competency of examining the local tax.
Transformational Leadership in Preventing IT-Based Pornographyin High Schools
Authors: Kurniawan Yusuf , Nurhaeni Ismi DwiAstuti , Pamungkas Martiyas A. , Putri IntanSani 
Published: March 2018

Accessing pornography online, and commiting sexual acts, particularly via cellular phone, is a growing problem among high-school students. This study evaluates the implementation of transformational leadership in schoolsto address the problem IT-based pornography. Eight senior high schools in Sragen werepurposively sampled for this study, which involved a focus group discussion with informants comprising principals, teachers and students. The findings showed that principals have not implemented all the principles of transformational leadership in tackling the problem of cellular phones being used for pornography. Of the four transformational leaderships four out of the eight principals applied idealized influence; three applied inspirational motivation; none of the eight principals applied intellectual stimulation, and five applied individual consideration.
Constraintsof E-Government Implementation in Public Service - A Study on the Application of SIAKAD in STAIN Ponorogo
Authors: H. Nur Rahmawati , Muktiyo Widodo , Nurhardjadmo Wahyu , Suharto Didik G. 
Published: March 2018

This research aims to analyze the factors inhibiting the implementation of e-government in public service particularly in the application of SIAKAD Program in STAIN Ponorogo. First, it describes how e-government becomea national policy since the issuance of Presidential Instruction Number 3 of 2003 was applied in STAIN Ponorogo, particularly in SIAKAD program. The factors that affected the implementation of e-government are explained using theory of policy implementation adapted from Edwards and Van Horn Van Meter’s model. This case study concludes that the implementation of e-government in public service were constrainedby poor communication between executors, limited resource available and limited support from the bureaucratic structure of the SIAKAD Program.
Quality of Electronic Identity Card Service by Demographic and Civil Registration Service in Indonesia
Authors: Setyowati Kristina 
Published: March 2018

This research describes the quality of electronic-identity card service provided by the Demographic and Civil Registration Service from a customer perspective. This study surveyed 100 respondents. The responseswere analysed using Importance Performance Analysis and Cartesian chart. The results showed that the service quality in Demographic and Civil Registration Serviceof Sragen Regency was sufficiently high in quality. To improve the e-identity card service, this study recommends the introduction of continuing professional development of the officers (personnel) as the providers of the service, and a public awareness campaign for the community on the availability of the e-ID card service.
Mapping of Indonesian Consumer Behavior on Social Media - Netnography Study of Online Shopping Behavior on Social Media for Improving MSME in Indonesia
Authors: Agustiningsih Glorya , Anindhita Wiratri , Arisanty Melisa 
Published: March 2018

Usaha Mikro, Kecil, dan Menengah/MSME (Micro, Small, and Medium Enterprises, thereafter called MSMEs) is one of the business sectors playing significant roles in the economic growth of Indonesia. The increase of MSMEs pushes the State Minister for Cooperatives, and Small and Medium Enterprises (SME) to encourage MSME performance by enhancing their quality. One attempt taken is to apply information and communication technology, especially social media, to promote the products. In reality, many MSMEs lack sufficient understanding of social media usage in business. As a result, many MSMEs have difficulties identifying online media consumer behavior in developing their marketing strategies. This researchattempts to map consumer behavior in social mediaand explores how MSMEs can capitalize on the marketing powers of social media. This research uses a netnography method for mapping online consumer behaviour. Primary data are collected from observations of online interaction between consumers and sellers (MSMEs). The results are analyzed using Philip Kotler’s Consumer Behavior Model and Kozinet’s Online Consumer model.
Communication Strategy of ICCS (Indonesian Community Care for Schizophrenia) in Giving Psycho-education to People with Schizophrenia and Their Families
Authors: Retnowati Yuni 
Published: March 2018

Indonesian Community Care for Schizophrenia (ICCS) is a community supporting people with schizophrenia and their families through psychoeducation services. These activities are offered via Facebook and face-to-face. This paper examines ICCS’s strategy in using social media to deliver its psychoeducation services. A sample of people with schizophrenia and their families who had a role as caregiver was surveyed for their interpretation of ICCS’s information posted on Facebook. The results showed that the messages were generally understood, and creatively communicated althought there was a lack of variety in the content and infrequent Facebook updates of the activities offered.
Community Communication Forum (FKM) & WhatsApp (WA) Group: Dialogic Communication Between Company-Community in Achieving Community Development in Indonesia
Authors: Nurjanah Adhianty 
Published: March 2018

Independent Waste Bank is a program of Corporate Social Responsibility (CSR) PT Holcim Indonesia Tbk. Cilacap Plant as a form of participation of companies in tackling the garbage problem in Cilacap. This paper reports on a case study of CSR program of Independent Waste Bank PT Holcim Indonesia Tbk.The results show that the pattern of dialogic communication between the company and the community through Community Communication Forum (FKM) and utilization of Information and Communication Technology (ICT) in the form of WhatsApp (WA) Group is capable of generating a positive relationship and be able to produce a chance to achieve unity in the difference between the company and the community. The CSR program managed to develop and empower local communities by promoting self-reliance and creativity, and consequently improve the welfare of the local community.
Democracy and Facebook - A Case Study of Anti-LGBT's Facebook Post Removal on Indonesian Netizens
Authors: Safitri Dini 
Published: March 2018

This research aims to provide an overview of how Indonesian netizens voiced their anti LGBT (Lesby, Gay, Bisex, and transgender) views on their Facebook account. This study uses a netnography method to observe Facebook account of Indonesian netizens that are voicing anti-LGBT expression. The results show that the new media is not value free. Administrators of the new media, in this case are administrators of Facebook community, have their own values. Those who are not in line with the value of the Facebook community had their contestation with the administrator's values removed.
User Intention towards a Music Streaming Service: A Thailand Case Study
Authors: Pal Debajyoti , Triyason Tuul 
Published: March 2018

This paper presents a novel acceptance model for an online music streaming scenario of Thailand. The music streaming industry has been gaining in popularity in the recent times. This research has been conducted in order to measure the user attitude towards the use of this relatively new service using a modified version of the popular Technology Acceptance Model. We try to identify the most popular music-streaming service of Thailand and also the factors that affect the use of such a service. Data has been collected in the form of an online questionnaire survey from more than 300 participants for the purpose of model building and validation. A subsequent regression analysis carried out on the proposed model explains more than 60 percent of the variance of the dependent variable i.e. Behavioral Intention in our case to the predictor variables Perceived Usefulness, Perceived Ease of Use, Perceived Enjoyment and Perceived Satisfaction Level. The results show that Perceived Enjoyment and Perceived satisfaction are the two strongest predictors for Behavioral Intention which is quite different from that of the utilitarian type of information systems.Keywords: Music streaming, TAM, hedonic information systems, regression
Solving Travelling Salesman Problem by Using Optimization Algorithms
Authors: Saud Suhair , Kodaz Halife , Babaoğlu İsmail 
Published: March 2018

This paper presents the performances of different types of optimization techniques used in artificial intelligence (AI), these are Ant Colony Optimization (ACO), Improved Particle Swarm Optimization with a new operator (IPSO), Shuffled Frog Leaping Algorithms (SFLA) and modified shuffled frog leaping algorithm by using a crossover and mutation operators. They were used to solve the traveling salesman problem (TSP) which is one of the popular and classical route planning problems of research and it is considered as one of the widely known of combinatorial optimization. Combinatorial optimization problems are usually simple to state but very difficult to solve. ACO, PSO, and SFLA are intelligent meta-heuristic optimization algorithms with strong ability to analyze the optimization problems and find the optimal solution. They were tested on benchmark problems from TSPLIB and the test results were compared with each other.Keywords: Ant colony optimization, shuffled frog leaping algorithms, travelling salesman problem, improved particle swarm optimization
The Driving Forces of C2C Social Commerce in Thailand: A Developing Framework
Authors: Sukrat Supattana , Mahatanankoon Pruthikrai , Papasratorn Borworn 
Published: March 2018

Social Networking Services (SNSs) allow individuals and small online retailers to engage in consumer-to-consumer social commerce (C2C s-commerce). It is a growing phenomenon in Thailand. This article seeks to articulate the driving forces behind the massive growth of C2C s-commerce in Thailand. Our preliminary literature review and observation reveal a set of interrelated drivers or dimensions fueling this growth: personality and motivation, user-generated content, ICT, and virtual community management. We postulate that these drivers are the main building blocks for C2C s-commerce adoption in Thailand. Researchers and practitioners can refer to these dimensions as they seek to reexamine C2C s-commerce in the context of Thailand or other emerging economies.Keywords: consumer-to-consumer (C2C), s-commerce, driving forces, Facebook, motivation, personality, social networking sites, social commerce, virtual community
Towards Improving User Interaction with Navigation Apps: an Information Quality Perspective
Authors: Yamsaengsung Siam , Papasratorn Borworn 
Published: March 2018

Traffic congestion is a major problem for large cities, and with the ubiquitous use of smartphones with GPS capabilities, drivers have increasingly come to rely on navigation applications for avoiding traffic congestion and routing to unfamiliar destinations. However, in certain situations the suggested route may not be what the user expects and could result in perceived delays over known routes, increased stress and frustration for the driver, or even back tracking. This has created a situation where drivers perceive that the information provided by navigation applications are not completely reliable and do not follow the suggested routes, thereby reducing the overall effectiveness of congestion avoidance. Additionally, drivers also make additional interaction with the navigation applications to verify the believability of the suggestions routes, creating more distraction and reducing on-road safety. As such, this preliminary work assesses mobility information quality provided by leading navigation applications (Google Maps and Waze) against four dimensions of the PSP/IQ information quality framework to identify areas for improving information quality in three common driving scenarios. The results indicate that both apps have similar levels of completeness, concise representation, and consistent representation. And while the relevancy of the information quality is also similar in both apps, Waze’s representation of the some information elements allowed for quicker comparison and decision making. The findings from this work can be used to enhance user interaction and information presentation in navigation applications in order to improve user perceptions of information quality.Keywords: smart mobility information, mobility information quality, congestion avoidance
Hotels and Resorts Rent Intention via Online Affiliate Marketing
Authors: Suchada Jiradech , Watanapa Bunthit , Charoenkitkarn Nipon , Chirapornchai Thanitsorn 
Published: March 2018

Nowadays, competition in the online business of tourism esp. hotels and resorts is noticeably fierce. Using a kind of cyber brokerage system, called affiliate, in conducting marketing becomes more and more popular marketing weapon for tourism industry. it is viewed as an effective marketing tool that can raise the exposure of products and chance to establish credibility and strength of brand image. The objective of this research is to study relationships between factors in the system of affiliate marketing and the rent intention. Online questionnaire-based data were collected from Thai consumers who used to make room reservations via affiliate marketing system. Experimental results show that the trust in publisher in the affiliate system is the key factor significantly affecting the rent intention.
Conceptual Model for an Intelligent Persuasive Driver Assistant
Authors: Yamsaengsung Siam , Papasratorn Borworn 
Published: March 2018

Traffic congestion is a serious issue for large cities. This is especially critical for cities that has insufficient mass transit system like Bangkok. Although transportation infrastructure projects and rail mass transit lines are being implemented, these efforts require major financial investment and take a long time to complete. This work proposes to help reduce traffic problems through influencing a change in driver behavior. In this initial stage, a model for an intelligent persuasive driver assistant is conceptualized as a voice-interactive smart assistant on a smartphone. The system uses information about the driver, his physical state, vehicle performance information, and geolocation information to form persuasive strategies to influence driver behavior and to adapt user interfaces and interactions to reduce driver distraction. Integrating these components together is expected to provide improved assistance in driving tasks and affect driving behavior changes. Keywords: intelligent driver assistant, navigation, smart assistant, persuasive technology
Intermediate Syndrome Following Organophosphate Insecticide Poisoning in Emergency Department of Eastern Nepal
Authors: Chaudhary Ritesh , Bhandari Rabin , Malla Gyanendra , Poudel Masum 
Published: March 2018

Acute organophosphate poisoning is the most common pesticide poisoning which can be manifested in three unique phases of toxic effects e.g. Acute Cholinergic Crisis, Intermediate Syndrome (IMS), Delayed Polyneuropathy. Looking at the previous cases reports the incidence of Intermediate Syndrome has been reported to be as high as 80%.The present study attempted to report a comparable form of incidences encountered in Emergency Department of BP Koirala Institute of Health Sciences (BPKIHS) in Eastern Nepal. Chlorpyriphos was the commonest compound associated with IMS. Early recognition with plasma acetylcholinesterase level as well as Peradeniya Organophosphorus Poisoning (POP) Scaled score might be useful tool in early diagnosis of Intermediate Syndrome.