bluuebunny/crossref_metadata_2025_split huggingface dataset:
Surveying the music playback experience of museum audiences based on perceived quality and perceived value
Authors: Chen Xuan 
Published: October 2019

Purpose
The improvement of museum service quality and efficiency is a hot issue in recent years. This paper aims to explore the influencing factors of museum audience satisfaction with music playing experience and provide empirical support for the improvement of museum service quality.

Design/methodology/approach
In this study, first, the basic theory of customer satisfaction and the basic theory of structural equation model are introduced. Different types of music have different effects on audience experience. At the same time, for different types of museums, different exhibition halls in the same museum and different types of exhibitions, the use of music should be tailored to local conditions. Then, a questionnaire survey is conducted to investigate the satisfaction of the audience of Hunan Museum with their music playing experience, and the survey data are collected and sorted out. Structural equation model (SEM) is used to study the customer satisfaction of Museum audiences' music playing experience, so as to find out the factors that have the greatest impact on the satisfaction and put forward corresponding improvement suggestions.

Findings
The results show that perceived value and perceived quality have the greatest impact on customer satisfaction.

Research limitations/implications
Museum audience satisfaction model involves many variables and has complex relationships. Therefore, there are still many shortcomings in this study.

Practical implications
Therefore, this study has important practical significance for museums to serve the society, improve the level of exhibition and realize their own value. By improving the exhibition environment and paying attention to the complaints of the audience, the satisfaction of the audience can be improved.

Originality/value
The structural equation model is applied to the study of museum customer satisfaction.
A privacy protection approach for XML-based archives management in a cloud environment
Authors: Wu Zongda , Xie Jian , Lian Xinze , Pan Jun 
Published: October 2019

Purpose
The security of archival privacy data in the cloud has become the main obstacle to the application of cloud computing in archives management. To this end, aiming at XML archives, this paper aims to present a privacy protection approach that can ensure the security of privacy data in the untrusted cloud, without compromising the system availability.

Design/methodology/approach
The basic idea of the approach is as follows. First, the privacy data before being submitted to the cloud should be strictly encrypted on a trusted client to ensure the security. Then, to query the encrypted data efficiently, the approach constructs some key feature data for the encrypted data, so that each XML query defined on the privacy data can be executed correctly in the cloud.

Findings
Finally, both theoretical analysis and experimental evaluation demonstrate the overall performance of the approach in terms of security, efficiency and accuracy.

Originality/value
This paper presents a valuable study attempting to protect privacy for the management of XML archives in a cloud environment, so it has a positive significance to promote the application of cloud computing in a digital archive system.
Industry level analysis of productivity growth under market imperfections
Authors: Arun Kumar Ramaa , Paul Mahua 
Published: October 2019

Purpose
This study aims to estimate total factor productivity (TFP) growth for the post-2008 period for selected industries in the manufacturing sector at NIC 3-digit. Total factor productivity growth (TFPG) estimates are based on the theoretical framework provided by studies such Hall (1988), Abraham et al. (2009) and Crepon et al. (2005) that incorporate market imperfection in labour and product market, thereby modifying the traditional TFP estimation as Solow Residual.

Design/methodology/approach
Based on the theoretical model that incorporates market imperfections in labour as well as product market in modifying the TFP estimates using the Levinsohn–Petrin framework of empirical estimation, the authors have calculated industry wise TFPG for 62 industries at NIC 3-digit level.

Findings
The study finds three distinct trends: first, there are considerable industrial disparities in productivity growth in terms of TFP. The estimates have been found to be higher than the conventional Solow Residual for most industries, indicating the role played by market imperfections in affecting the conventional measure of productivity growth. Second, estimates of bargaining power are found to be lower than those compared to the earlier estimates in Maiti (2013) for the Indian organised manufacturing case for 1998-2005. This observation is commensurate with the observation in recent years of a falling share in labour wage in total output in organised manufacturing sector. Finally, the study also found a statistically significant contribution of greater mechanisation on TFPG while an adverse effect of the rising dependence of organised manufacturing on contractual labour.

Originality/value
The role of market imperfections in measuring TFPG has been undertaken, and it has been found to be an important factor, as the estimated measures vary from the conventional measures of TFPG. Moreover, the study has considered a very recent period from 2008-2015 in estimating TFPG, as well as analysing the factors behind the trends in TFPG at industrial level.
Building internal heat dissipation of special shaped columns composed of concrete-filled square steel tubes based on thermal bridge models
Authors: Wang Zijing 
Published: October 2019

Purpose
Special shaped columns composed of concrete-filled square steel tubes have broad application prospects in steel structure residential buildings. The paper aims to discuss this issue.

Design/methodology/approach
In this paper, the thermal bridge problem of special-shaped column structures is studied, T-shaped column composed of concrete-filled square steel tubes is taken as an example, the finite element thermal bridge model is established by ANSYS software, the heat treatment is calculated by the software and the results are output.

Findings
According to the finite element results, it can be found that in the thermal bridge model, the temperature distribution is uniform, the heat flux density is small and the heat dissipation where the steel plate locates is serious. The lowest temperature of the thermal bridge is greater than the air condensation temperature, and the affected area is about 0.2 m, which is larger than the thickness of the wall and will not cause too much impact on the wall. It will help to suppress heat dissipation and achieve energy-saving and heat preservation inside the buildings.

Originality/value
The experimental results prove the effectiveness of the special-shaped column structure for building energy-saving buildings. This study provides some theoretical basis for further application of special-shaped column structures in architecture.
Post-occupancy evaluation of research and academic laboratory facilities
Authors: Hassanain Mohammad A. , Sanni-Anibire Muizz O. , Mahmoud Abubakar Sadiq , Ahmed Wahhaj 
Published: October 2019

Purpose
The purpose of this paper is to present the post-occupancy evaluation (POE) of academic and research laboratory facilities. This is based on the premise that the performance of such facilities is directly connected to the productivity, health and wellbeing of its users.

Design/methodology/approach
The paper was carried out in two phases, first, the performance requirements for academic and laboratory facilities were identified through the extant literature. Furthermore, a questionnaire survey was developed to carry out a POE of existing academic and research laboratory facilities in a university campus in Saudi Arabia. The questionnaire was designed using a Likert scale of one to five. Finally, the satisfaction index was computed, and rates of satisfaction with the various performance requirements were determined.

Findings
The paper resulted into 74 performance requirements grouped into three categories. The respondents showed general satisfaction with most of the performance requirements. However, dissatisfaction was observed in performance requirements related to technical features and the availability of sustainability features. Such findings suggest the growing importance of such technical and sustainable features in modern-day laboratories.

Originality/value
Though few studies have employed POE in assessing the performance of academic facilities, there is still a gap regarding its application to the laboratory facilities. Thus, the originality of this study is evident in its presentation of a set of performance requirements and its further application as a case study.
Prosociality as a mediator between teacher collaboration and turnover intention
Authors: Yada Takumi , Räikkönen Eija , Imai-Matsumura Kyoko , Shimada Hiroshi , Koike Rihei , Jäppinen Aini-Kristiina 
Published: October 2019

PurposeThe purpose of this paper is to investigate the mediating role of prosociality, which is defined in terms of helping and benefitting others, between teacher collaboration and their turnover intentions. Prosociality was measured as prosocial impact and prosocial motivation.Design/methodology/approachThis study was conducted through a cross-sectional survey of 260 elementary and junior high school teachers in Japan. A structural equational model was employed to examine the mediating roles of prosocial impact and prosocial motivation in the relationships between teacher collaboration and their turnover intention.FindingsThe results, first, supported the hypotheses: the high perception of teacher collaboration in school predicted high perceived prosocial impact; high perceived prosocial impact predicted high perceived prosocial motivation; and high perceived prosocial motivation predicted decreased turnover intention. Second, results supported partial mediating roles of prosocial impact and prosocial motivation between teacher collaboration and turnover intention.Research limitations/implicationsLimitations of this study include cross-sectional data that may limit the potential for causal inferences, and self-report data. Future studies should incorporate alternative designs.Practical implicationsResults indicate that teacher collaboration contributes to less teacher turnover intention via prosociality. Thus, to enhance teachers’ prosocial impact, more opportunities to realise their collaboration should be considered.Originality/valueThis is the first study to explore the relationships between teacher collaboration and turnover intention in educational organisations with prosociality, which resides as core goals and objectives of teachers.
The relationship between housing prices and inflation rate in Turkey
Authors: Korkmaz Özge 
Published: October 2019

PurposeHuman beings need shelter as the beginning of their existence. Same holds true for people who live in Turkey as it is a cultural and traditional reason to be the host and endeavor to buy a home even if one has to pay the debt for years. Another factor that is important for individuals and even for countries is the inflation rate. In this context, the purpose of this study is to investigate whether the 26 regions of Turkey are affected by the inflationary pressure, specifically in the housing price index (HPI).Design/methodology/approachFor this purpose, data from 2010:01 to 2019:01 and the consumer price index (CPI), as well as HPI have been used. The causal relationship between the variables is analyzed by Konya Causality (2006) test.FindingsThe key results suggest that HPI causes inflationary pressures in some regions.Research limitations/implicationsThe study has some limitations in terms of data set and scope. These are as follows: although there are many variables affecting housing prices, this study aims to investigate the causal link between inflation and housing prices. In addition, only the CPI and HPI variables were provided on a monthly basis in the 2010-2019 period for 26 regions due to the aim of making regional propositions in the investigation of this relationship. For these reasons, different macroeconomic variables could not be studied.Originality/valueThis study makes the following contribution to the literature. While the majority of existing literature investigates the relationship between housing prices and inflation from an empirical perspective for country, very few studies have been for the sub-regions and also these studies have focused on only some sub-regions. In other words, in the literature review, a study has observed that Turkey has to examine the relationship between the housing price and inflation variables for all sub-regions in particular. To overcome this deficiency in the literature, this study aims to investigate the relationship between housing price and inflation for 26 regions.
The employment conditions of social care personal assistants in England
Authors: Woolham John , Norrie Caroline , Samsi Kritika , Manthorpe Jill 
Published: October 2019

Purpose
The purpose of this paper is to describe the employment conditions of social care personal assistants (PAs) in England. In England, disabled adults have been able to directly employ people to meet their care or support needs for a number of years, little is known about the employment conditions of people who are directly employed.

Design/methodology/approach
PAs were recruited mainly through third sector and user led organisations. A total of 105 social care PAs took part in a semi-structured telephone interview, which on average was an hour long. Interviews were fully transcribed. Quantitative data were analysed using SPSS (v.24) and qualitative data by NVIVO software.

Findings
The paper focuses on employment conditions: contracts, pay, pensions, national insurance, overtime, holiday and sick pay, etc. Access to training and support are also described. Though PAs enjoyed considerable job satisfaction, many did not enjoy good employment conditions. Though employer abuse was uncommon, many PAs could arguably be described as exploited. Occupational isolation and lack of support to resolve disputes was striking.

Research limitations/implications
Though this may be currently the largest qualitative study of PAs in the UK, it is nonetheless relatively small and no claims for generalisability are made, though the geographical spread of the sample was wide and recruited from multiple sites.

Practical implications
PAs are an effective way of establishing relationship-based care, and confer direct control to disabled employers. Many PAs experienced high job satisfaction. However, lack of regulation and oversight creates considerable potential for exploitation or abuse. This may make the role less attractive to potential PAs in the medium term.

Social implications
Social care PAs may be a very effective means of achieving genuinely person-centred care or support for many people. However, PAs do not always appear to enjoy satisfactory conditions of employment and their role is largely unregulated. Growth and long-term sustainability of this emergent role may be jeopardised by these employment conditions.

Originality/value
Little is known about PA working conditions. This study suggests that much more needs to be done to improve these.
Consumer response to fake news about brands on social media: the effects of self-efficacy, media trust, and persuasion knowledge on brand trust
Authors: Chen Zifei Fay , Cheng Yang 
Published: October 2019

Purpose
Drawing on theoretical insights from the persuasion knowledge model (PKM), this study aims to propose and test a model that maps out the antecedents, process and consequences to explain how consumers process and respond to fake news about brands on Facebook.

Design/methodology/approach
Contextualizing the fake news about Coca-Cola’s recall of Dasani water, an online survey was conducted via Qualtrics with consumers in the USA (N  =  468). Data were analyzed using covariance-based structural equation modeling.

Findings
Results showed that self-efficacy and media trust significantly predicted consumers’ persuasion knowledge of the fake news. Persuasion knowledge of the fake news significantly influenced consumers’ perceived diagnosticity of the fake news and subsequent brand trust. Furthermore, persuasion knowledge of the fake news mediated the effects from self-efficacy on perceived diagnosticity of the fake news and brand trust, respectively.

Originality/value
This study contributes to the literature of brand management by examining how consumers process and respond to fake news about a brand. It also extends the persuasion knowledge model by applying it to the context of fake news about brands on social media, and incorporating antecedents (self-efficacy and media trust) and consequences (perceived diagnosticity and brand trust) of persuasion knowledge in this particular context. Practically, this study provides insights to key stakeholders of brands to better understand consumers’ information processing of fake news about brands on social media.
Factors of successful client co-production in knowledge-intensive business services
Authors: Zieba Malgorzata , Kończyński Paweł 
Published: October 2019

Purpose
This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers.

Design/methodology/approach
The paper is based on an in-depth analysis of literature devoted to client co-production in KIBS firms and on the results of case studies analysis. The authors explore theoretically and empirically the perception of factors behind a successful client co-production process of a KIBS company from the point of view of both customers and service provider. The examination resulted in the clarification of what a successful client-KIBS firm cooperation should look like and what kind of actions KIBS firms should undertake to provide it.

Findings
As the analysis shows, to perceive client-KIBS firm cooperation as successful, customers desire on hand immediate effects that would justify and compensate their time and money investments (e.g. new clients or brand recognition) and on the other hand, some of them desire positive changes in longer-term, which tangible form is associated with the newly obtained knowledge and more importantly, freshly developed and written strategy. Among the factors that influence the co-production process one can list teamwork, trust, communication and knowledge flows.

Research limitations/implications
Research results are limited to one KIBS company operating in Poland and its five customers. As such, they are not conclusive for the whole KIBS sector. The findings of both literature review and case study analysis indicate that there are several outcomes that are expected from the point of view of a KIBS customer when selecting the service of a KIBS company. The paper examines important aspect of service co-production and provides practical guidelines how cooperation between KIBS firms and their customers should look like.

Practical implications
The paper examines the relationship between a client and a KIBS company and explores the factors influencing the successful outcome of this relation. The paper provides guidelines on how this type of relation should be handled by managers or owners of KIBS firms.

Originality/value
The paper contributes to the literature on KIBS firms, especially in the scarce area of practical mechanics of their cooperation with customers. The paper also suggests further research possibilities in this area.
Venture investments into digital education in the conditions of industry 4.0: problems of attraction and directions of usage
Authors: Dobrosotskiy Viktor I. , Semenova Galina N. , Kazarinova Elena B. , Falina Natalya V. 
Published: October 2019

Purpose
The purpose of the paper is to develop a perspective mechanism of the investment and innovative activities of university in the conditions of industry 4.0, which allows supporting its high investment attractiveness and high effectiveness of usage of venture investments in digital education.

Design/methodology/approach
The research is performed by the example of modern Russia with application of the methods of trend analysis and regression analysis in two consecutive stages. The authors determine regression dependence of the efficiency of digital modernization of universities (on the basis of the indicator of fixed assets implementation) on the volume of investments into fixed assets. Dependence of the indicator of digital competitiveness of education (“training and education”), calculated within the part “knowledge” of the IMD rating “world digital competitiveness ranking,” on commissioning of fixed assets by universities is determined. For the purpose of representativeness of the selection of statistical data, which initial period is 2012, not only factual data for 2012-2018 are used but also forecast data for 2019-2024 (as the national program “digital economy of the Russian Federation” is due until 2024).

Findings
Low effectiveness of usage of venture investments in digital education in Russia is substantiated. As investments are provided in the form of target state financing, universities cannot independently determine the directions of their usage and have to use them for purchasing digital equipment and technologies. Other necessary measures for digital modernization of education, namely, training of digital personnel for university, access to digital infrastructure, development of new educational programs, conduct of research and development and marketing, are not implemented.

Originality/value
It is determined that attraction of private venture investments faces the problem of their large volume and high risk. Both problems could be solved by the developed mechanism of investment and innovative activities of a university in the conditions of industry 4.0. It shifts the initiative from university to digital business, which independently initiates the process of venture investing.