bluuebunny/crossref_metadata_2025_split huggingface dataset:
Not one segment: using global and local BoP characteristics to model country-specific consumer profiles
Authors: Lappeman James , Ransome Kristin , Louw Zach 
Published: April 2019

PurposeThis paper aims to show that a generic bottom-of-the-pyramid (BoP) segmentation strategy does not represent a multi-country BoP consumer profile. A series of multinational entry failures has clearly shown that a one-size-fits-all strategy is inappropriate for emerging markets, especially in Africa.Design/methodology/approachThe study analysed literature defining and profiling BoP consumers at both a global and local level using South Africa as a case study. Being Africa’s largest economy, South Africa was an ideal subject. The findings were then independently triangulated with seven experts for validation.FindingsThe results show that the South African BoP has eight characteristics that align with definitions in global BoP consumer literature. An additional five characteristics were identified that were not general BoP characteristics, and that applied specifically to South Africa.Practical implicationsThe findings add to the growing evidence that BoP markets are complex and heterogeneous, and they make a case to consider each BoP market individually. As there is yet to be a model to define BoP market differences systematically, this study provides a foundation for new developments in BoP segmentation in Africa and in other emerging markets.Originality/valueWhile there is evidence that BoP markets are complex and heterogeneous, there is yet to be a model to begin the process of defining these differences systematically to improve strategic direction for multinational companies and regional decision makers. This study, therefore, provides a foundation for new developments in this field of segmentation in Africa and in other emerging markets globally.
The influence of place on health-care customer creativity
Authors: Snyder Hannah , Witell Lars , Elg Mattias , McColl-Kennedy Janet R. 
Published: April 2019

PurposeWhen using a service, customers often develop their own solutions by integrating resources to solve problems and co-create value. Drawing on innovation and creativity literature, this paper aims to investigate the influence of place (the service setting and the customer setting) on customer creativity in a health-care context.Design/methodology/approachIn a field study using customer diaries, 200 ideas from orthopedic surgery patients were collected and evaluated by an expert panel using the consensual assessment technique (CAT).FindingsResults suggest that place influences customer creativity. In the customer setting, customers generate novel ideas that may improve their clinical health. In the service setting, customers generate ideas that may improve the user value of the service and enhance the customer experience. Customer creativity is influenced by the role the customer adopts in a specific place. In the customer setting customers were more likely to develop ideas involving active customer roles. Interestingly, while health-care customers provided ideas in both settings, contrary to expectation, ideas scored higher on user value in the service setting than in the customer setting.Research limitations/implicationsThis study shows that customer creativity differs in terms of originality, user value and clinical value depending on the place (service setting or customer setting), albeit in one country in a standardized care process.Practical implicationsThe present research puts customer creativity in relation to health-care practices building on an active patient role, suggesting that patients can contribute to the further development of health-care services.Originality/valueAs the first field study to test the influence of place on customer creativity, this research makes a novel contribution to the growing body of work in customer creativity, showing that different places are more/less favorable for different dimensions of creativity. It also relates customer creativity to health-care practices and highlights that patients are an untapped source of creativity with first-hand knowledge and insights, importantly demonstrating how customers can contribute to the further development of health-care services.
Value-in-acquisition: an institutional view
Authors: Chipp Kerry , Williams E. Patricia , Lindgreen Adam 
Published: April 2019

Purpose
By combining consumer culture theory and service dominant logic, this study proposes that value might be understood as value-in-acquisition, such that value outcomes result from the acquisition process in which broader social forces shape the exchange process.

Design/methodology/approach
This study addresses low-income consumers, for whom societal arrangements strongly determine service interactions. Qualitative interviews reveal service value processes and outcomes for low-income consumers during acquisition processes.

Findings
For low-income consumers, inclusion, status, resource access and emotional relief represent key value outcomes. Important value processes shape those value outcomes, reflecting broader societal arrangements at macro, meso and micro levels. Marketing constitutes an institutional arrangement that establishes an empowered “consumer” role. Value processes are hindered if consumers sense that their agency in this role is diminished, because marketing interactions give precedence to other social roles.

Research limitations/implications
Marketing should be studied as an institutional arrangement that shapes value creation processes during acquisition. Micro-level value processes have important implications for service quality and service value. Value outcomes thus might be designed in the acquisition process, not just for the offering.

Practical implications
The acquisition process for any good or service should be designed with its own value proposition, separate to the core product or service. Careful design of value processes during acquisition could mitigate conflict between social roles and those of consumption.

Originality/value
There is value in the acquisition process, independent of the value embedded in the goods and services.
Entrepreneurial attitudes in the structure of students’ economic minds
Authors: Zabelina Ekaterina , Deyneka Olga , Tsiring Diana 
Published: April 2019

Purpose
The purpose of this paper is to explore how students’ entrepreneurial attitudes are related to their economic attitudes regarding business, investments, savings and consumption. The study presents a new research tool to analyze the characteristics of the economic mind – the economic attitudes questionnaire.

Design/methodology/approach
The method consists of a multiple-factorial questionnaire, a verification of reliability and internal validity (exploratory and confirmation factor analyses), a quantitative survey and a correlation analysis.

Findings
Two main ways of preparing students for a market economy are identified: one is connected to entrepreneurship, and the other to rational investment and financial planning. The complex nature of economic attitudes’ interaction is confirmed: by the direct relationships between entrepreneurial attitudes of students and investment activity, and between risk and satisfaction and consumer opportunities, as well as by the negative relationships between entrepreneurial attitudes and the level of mistrust to banking structures, unwillingness to make savings, unwillingness to share and financial pessimism. The economic attitudes questionnaire was developed and it showed sufficient validity and reliability on samples of student youth.

Research limitations/implications
The study was limited to Russian students.

Originality/value
Adapting the questionnaire to other cultures will allow conducting cross-cultural research of entrepreneurial attitudes, which may be relevant in the global economy.
An evaluation of middle-income group housing in Kolkata, India
Authors: Kaur Amit , Gupta Sumana 
Published: April 2019

Purpose
This study aims to assess the satisfaction level of middle-income group (MIG) residents of government group housings of Kolkata, India. Further, a Composite Satisfaction Index (CSI) was also devised for assessing the satisfaction level.

Design/methodology/approach
The satisfaction level was assessed in three domains – “within premises”, “at neighbourhood” and “with cost” – incurred and questionnaires were designed to conduct primary survey. Question on overall level of satisfaction “with location” was also included. All satisfaction responses were recorded on a five-point Likert scale. Subsequently, a CSI – a weighted average of satisfaction for attribute “with location” and “with cost” – was devised. The weights were assigned through expert opinion survey using Delphi technique. Data being ordinal in nature, a two-step approach was adopted – initially through exploratory factor analysis, contributing attributes were identified and later a Generalised Ordered Logit Model was fitted in STATA. “Monetary benefits” were calculated as a difference of actual expenditure incurred from recommended expenditure towards regular transportation and housing. Mean satisfaction scores for attributes “with cost” were validated with “monetary benefits”.

Findings
Attribute “with cost” contributed significantly towards the overall level of satisfaction “with location”. The computed CSI values also comply with the findings, indicating the reliability of the index in similar contexts. The government group housing model was successful in its outreach towards the intended beneficiaries.

Practical implications
The CSI devised will help the MIG in identifying appropriate residential housing locations and enable policymakers in reviewing group housings.

Originality/value
Residential satisfaction studies were not specific to MIG residents considering attribute “with cost”. Hence, this study contributed to the existing knowledge in this specific context.
Real estate prices and stock market in Germany: analysis based on hedonic price index
Authors: Gokmenoglu Korhan , Hesami Siamand 
Published: April 2019

PurposeReal estate and stocks are two major asset types in an investor’s portfolio. Therefore, this paper aims to investigate the relationship between these two markets to provide a valuable insight into the process of portfolio optimization and security selection.Design/methodology/approachThis study examines the long-run relationship between residential real estate prices and stock market index in the case of Germany for the period of 2005-2017 by applying time series econometrics techniques. To this aim, this study uses Hedonic House Price Index as a proxy for real estate prices and DAX30 as a proxy for stock prices. Moreover, three additional variables, namely, consumer confidence, credit availability and supply of mortgage loans, are incorporated as control variables to assess the robustness of the results.FindingsObtained empirical results indicate a long-run relationship between stock prices and real estate prices which suggests that in long-run, there is no diversification benefit from allocating stock and real estate assets in a portfolio. This finding is especially important for long-term investors such as pension funds.Originality/valueTo the authors’ best knowledge, this is the first study that empirically investigates the relationship between the real estate market and stock prices using the Hedonic Price Index for the case of Germany.
How can the ISO 9000 QMS improve the organizational innovation of supply chains?
Authors: Shi Yuwen , Lin Wei , Chen Ping-Kuo , Su Chun-Hsien 
Published: April 2019

PurposeStudies have not investigated how the International Standards Organization (ISO) 9000 quality management system (QMS) guides manufacturers’ and their partners’ creative processes in devising an innovative supply chain structure. Accordingly, this study aims to explore this subject.Design/methodology/approachA systematic literature analysis was conducted to explore how the ISO 9000 QMS might guide manufacturers’ and supply chain partners’ creative processes and the further development of an innovative supply chain organizational structure. The systematic literature analysis is divided into the following two parts: the first part collects related literature to analyze and explore based on the research questions and purpose. The second part is an association analysis. The results of the association analysis show that these related literatures are suitable for the analysis and exploration of the research questions and purpose.FindingsThis study developed an analytic framework to compare the elements of four components of the ISO 9000 QMS and the ingredients that drive creativity and innovation; the study also reviewed related publications to deeply analyze the relationship between the elements of the four components and the ingredients of creativity and innovation. The authors observed that when manufacturers and partners implement the ISO 9000 QMS, their use of the elements of the four components engages all ingredients and thereby facilitates the manufacturers’ and partners’ creative process in the development of an innovative organizational structure.Research implicationsAccording to the results of the analysis, practitioners can understand how to improve the innovation of an organization’s supply chain from ISO 9000 QMS components. In addition, the research has resulted in developing additional research propositions concerning the relationship between the four components of the ISO 9000 QMS and ingredients that drive creativity and innovation. Based on these propositions, more research hypotheses can be further developed.Originality/valueThe research results prove that the ISO 9000 QMS has a positive effect on facilitating the creative process and innovation, with regard to the organizational structure, and it also provides the underlying reasons for this effect.
A review of the use of portable technologies as observational aids in the classroom
Authors: Goh Felicia , Carroll Annemaree , Gillies Robyn M. 
Published: April 2019

Purpose
Current classroom observation strategies include questionnaires, interviews, tests, self-report metrics and live or video review observation. However, these traditional methods are subject to biases from observers in determining behavior nuances, as well as being difficult to analyze for rapid and practical feedback. In addition, the invasiveness of extra body equipment in the classroom may alter the dynamic between students and teachers. The emergence of portable devices into mainstream usage has opened a pathway for a relatively novel source of quantitative data, free from observer bias and often with accompanying analytical tools for convenience. The purpose of this study is to summarize current uses of portable technology and explore how such devices could be used as monitoring tools by both schools and education researchers.

Design/methodology/approach
Functions based on utility outside the education field are proposed for monitoring student activity, posture and movement, as well as proximity and relationships to others and their environment. Deterrents to device implementation in regular classroom use, such as the importance of considering ethical issues and hardware limitations, are also covered.

Findings
While current portable technology is unlikely to replace more commonly used techniques of observing classes, they have the capacity to augment qualitative strategies, particularly in the area of real-time data output.

Research limitations/implications
Ideally, the lack of unbiased observational tools available and increased adoption of portable devices in classrooms could prompt future advances in technology for teaching and learning environments.

Originality/value
This review summarizes potential uses for portable technology in classroom observation strategies undertaken by researchers and teachers to improve learning and teaching practices.
Tribocorrosion behavior of electroless Ni-P/Ni-B duplex coating on AA7075 aluminum alloy
Authors: Mindivan Harun 
Published: April 2019

Purpose
This paper aims to investigate the structural, corrosion and the study of tribocorrosion features of the AA7075 aluminum alloy with and without the application of electroless Ni-P/Ni-B duplex coating with a thickness of approximately 40 microns.

Design/methodology/approach
Surface characterization of the samples was made by structural surveys (light optic microscope, scanning electron microscopic examinations and X-ray diffraction analyses), hardness measurements, corrosion and tribocorrosion tests.

Findings
Results of the experiments showed that upper Ni-B coating deposited on the surface of first Ni-P layer by duplex treatment caused remarkable increment in the hardness, corrosion resistance and tribocorrosion performance as compared to the AA7075 aluminum alloy.

Originality/value
This study can be a practical reference and offers insight into the effects of duplex treating on the increase of hardness, corrosion and tribocorrosion performance.
Enhancement of roller bearing fatigue life by innovative production processes
Authors: Pape Florian , Maiss Oliver , Denkena Berend , Poll Gerhard 
Published: April 2019

Purpose
The efficient and economical use of natural resources is a big issue. Machine elements with a rolling contact are highly relevant because of their wide application in technical systems and a large production quantity. Innovative hard machining can reduce the friction and increase the fatigue strength of rolling element bearings. The purpose of this study is to focus on the surface properties of such parts.

Design/methodology/approach
A new model to predict bearing fatigue life is presented which takes compressive residual stresses in the bearing subsurface area into consideration. The investigated bearings were machined by the processes of hard turning, hard turning with subsequent deep rolling and a combination of hard turning and deep rolling (turn-rolling) in one process step. Changes in the residual stress state during bearing fatigue tests were investigated and the influence of residual stresses on the bearings fatigue life was researched.

Findings
Both combinations including the deep rolling process decrease the surface roughness and induce compressive residual stresses. As a result, the L10 fatigue life of roller bearings was increased by the factor of 2.5. Owing to the developed models, this effect can be considered within the design process.

Originality/value
In the context of the research program “Resource efficient Machine Elements (SPP1551),” machining processes of bearings were investigated regarding the bearing fatigue life. By inducing beneficial residual stresses on the bearings’ subsurface area, the fatigue life could be increased. Thus higher resource efficiency was achieved. To increase the productivity, a combination of hard turning and deep rolling was evaluated.
Study on rheological properties of aviation lubricating oil under conditions of heavy load, high speed, and high temperature
Authors: Li Zhen , Zhao Xiaoli , Zheng Dezhi , Wang Tingjian , Gu Le , Wang Liqin 
Published: April 2019

Purpose
This study aims to evaluate the rheological properties of aviation lubricating oil under conditions of heavy load, high speed and high temperature and the applicability of the classical rheological model under severe conditions.

Design/methodology/approach
A Chinese aviation lubricating oil was used and its traction curves were obtained using a new two-disk tribotester. Its rheological parameters were calculated based on empirical formulae. Moreover, the traction force was calculated based on the classical Eyring rheological model.

Findings
The traction curves are obtained with respect to contact pressure, temperature and rolling speed. The rheological parameters are significantly influenced by environmental factors, especially viscosity. The traction force calculated using the Eyring model is consistent with the experimental results.

Originality/value
A novel two-disk tribotester was designed using a gas bearing and speed–force closed-loop control to ensure measurement accuracy. The mechanism of rheological properties was analyzed and the applicability of the classical rheological model under severe conditions was verified. It provided an experimental and theoretical basis for expanding the application of classical rheological models under extreme conditions.
Lose your weight with online buddies: behavioral contagion in an online weight-loss community
Authors: Song Xiaolong , Jin Jiahua , Liu Yi-Hung , Yan Xiangbin 
Published: April 2019

Purpose
A question of interest is whether online social networks are effective in promoting behavioral changes and weight loss. The purpose of this paper is to examine the contagion effect of an online buddy network on individuals’ self-monitoring behavior.

Design/methodology/approach
This study collects data from an online weight-loss community and constructs an online buddy network. This study compares the effects of the network structure of the buddy network and the actor attributes when predicting self-monitoring performance by employing the auto-logistic actor attribute models.

Findings
This study confirms the contagion effect on weigh-in behavior in the online buddy network. The contagion effect is significantly predictive when controlling for actor attribute and other network structure effects.

Originality/value
There is limited evidence that one’s weight-related behavior can be affected by online social contacts. This study contributes to the literature on peer influence on health by examining the contagion effect on weight-related behavior between online buddies. The findings can assist in designing peer-based interventions to harness influence from online social contacts for weight loss.
A spatiotemporal exploratory analysis of real estate sales in Turkey using GIS
Authors: Erdoğan Saffet , Memduhoğlu Abdulkadir 
Published: April 2019

PurposeThe purpose of this paper is to examine the real estate sales in Turkey on a district basis to reveal the current state of real estate sales and any meaningful changes in the last period. The real estate market is important and is an indicator of the country’s general economic health, as real estate is seen as an investment.Design/methodology/approachAs a powerful method of spatial analysis and evaluation, geographic information systems have been used to examine real estate data in both spatial and temporal ways. In this study, 14 years of sales data covering the years 2004 to 2017 obtained from government agencies on a district basis were evaluated using spatiotemporal methods. Several maps were produced using Getis-Ord Gi* and local Moran’s I indices, which showed the spatiotemporal change of sales and sales rates.FindingsWhen looking at the maps, provinces such as Istanbul, Ankara, Izmir, Antalya and their surrounding districts have buoyant real estate markets compared to the other side of the country. Real estate sales are more stagnant in the eastern and northern parts of the country. In addition, the authors found that the growth rate of annual average real estate sales was approximately seven times higher than the annual average population growth.Originality/valueThis spatiotemporal study, which presents 14 years of performance data of the real estate market and, by extension, the economic situation, also highlights the regions that stand out for investment planning throughout the country. The results of spatiotemporal analysis also present a new way of real estate market visualization using maps with well-designed categorizations.