bluuebunny/crossref_metadata_2025_split huggingface dataset:
A new fuzzy random multi-objective portfolio model with different entropy measures using fuzzy programming based on artificial bee colony algorithm
Authors: Deng Xue , He Xiaolei , Huang Cuirong 
Published: June 2021

PurposeThis paper proposes a fuzzy random multi-objective portfolio model with different entropy measures and designs a hybrid algorithm to solve the proposed model.Design/methodology/approachBecause random uncertainty and fuzzy uncertainty are often combined in a real-world setting, the security returns are considered as fuzzy random numbers. In the model, the authors also consider the effects of different entropy measures, including Yager's entropy, Shannon's entropy and min-max entropy. During the process of solving the model, the authors use a ranking method to convert the expected return into a crisp number. To find the optimal solution efficiently, a fuzzy programming technique based on artificial bee colony (ABC) algorithm is also proposed.Findings(1) The return of optimal portfolio increases while the level of investor risk aversion increases. (2) The difference of the investment weights of the optimal portfolio obtained with Yager's entropy are much smaller than that of the min–max entropy. (3) The performance of the ABC algorithm on solving the proposed model is superior than other intelligent algorithms such as the genetic algorithm, differential evolution and particle swarm optimization.Originality/valueTo the best of the authors' knowledge, no effect has been made to consider a fuzzy random portfolio model with different entropy measures. Thus, the novelty of the research is constructing a fuzzy random multi-objective portfolio model with different entropy measures and designing a hybrid fuzzy programming-ABC algorithm to solve the proposed model.
How can open innovation contribute to circular economy adoption? Insights from a literature review
Authors: Jesus Gessica Mina Kim , Jugend Daniel 
Published: June 2021

PurposeDespite the potential of open innovation (OI) to reduce barriers to the adoption of the circular economy (CE), little is known about the integration of the two themes and how OI could contribute to a more sustainable economy. The objective of this study is to investigate how OI can contribute to the adoption of the CE.Design/methodology/approachThis study adopts a systematic review of the literature sampled from the Scopus and Web of Science scientific databases.FindingsThe main findings of the study are (1) the utilization of OI within CE is still a recent phenomenon, one which emphasizes the collaboration between stakeholders and the co-creation approach; (2) the collaboration of stakeholders can be applied to align the objectives of interested parties, in a joint effort to resolve the environmental problems of the three levels of CE and (3) an action-creation approach can be adopted as a strategy to encourage the participation of consumers in the development of environmentally sustainable products, which may favor the transition to the CE.Originality/valueThe article presents the state of the art on the CE guided by OI, highlighting the opportunities and challenges of the correlation between the two themes. The article also shows the theoretical and practical implications for an OI-driven circular economy.
The role of image expectations in linking organizational climate and innovative work behaviour
Authors: Battistelli Adalgisa , Odoardi Carlo , Cangialosi Nicola , Di Napoli Gennaro , Piccione Luciano 
Published: June 2021

PurposeThis study aims to explore whether expected image outcomes (risk and gain) represent a mechanism through which perceived organizational climates, in the dimensions of tradition and reflexivity, affect key components of the innovation process (idea generation and idea realization).Design/methodology/approachStructural equation models have been conducted to empirically analyse 3 waves of longitudinal survey data from an Italian military organization (N = 410).FindingsResults confirmed that image outcome expectations mediated the effects of perceived climate on idea generation, and that a serial mediation of image expectations and idea generation those on idea realization. Additionally, reflexivity was directly associated with idea generation.Practical implicationsThe findings offer guidance for organizations that aim to strengthen employee-driven innovation, highlighting the importance of organizational climate and image outcomes expectations.Originality/valueAdvancing from existing organizational behaviour and individual innovation literature, this article contributes to extend knowledge about the role of organizational climate and image outcome expectations in enhancing innovative work behaviours.
Entrepreneurship in rural hospitality and tourism. A systematic literature review of past achievements and future promises
Authors: Thirumalesh Madanaguli Arun , Kaur Puneet , Bresciani Stefano , Dhir Amandeep 
Published: June 2021

PurposeEntrepreneurship in the rural hospitality and tourism sector (RHT) has received wide attention in the past decade. However, a systematic review on this topic is currently lacking. This study aims to track the progress of the RHT and entrepreneurship literature by examining the various thematic research areas, identifying the research gaps and forecasting avenues of future research on the topic.Design/methodology/approachThis paper catalogs and synthesizes the body of literature from the year 2000–2020 using a systematic literature review methodology. After discussing a brief history of RHT and entrepreneurship, the current study presents a review of 101 research articles.FindingsThe review highlights that RHT and entrepreneurship have received relatively limited attention from entrepreneurship journals. The content analysis revealed different gaps and limitations in the understanding of entrepreneurship in RHT, including a predominance of qualitative studies with limited theoretically-grounded and generalizable empirical studies. Furthermore, a high concentration of studies is from European countries. Six main thematic research areas were identified, namely, barriers and enablers, the roles of an entrepreneur, women in RHT, influencers of firm performance, innovation and value creation and methodological commonalities. The review also advances an RHT entrepreneurship ecosystem framework to summarize the findings.Originality/valueSix promising research avenues are outlined based on the six themes identified. The suggested research questions draw from allied literature on small and medium businesses, innovation, women entrepreneurship and institutions to encourage the interdisciplinary cross-pollination of ideas. The findings are summarized in a novel research framework.
Shopping motivation in consumer loyalty formation process: the case of Spanish retail
Authors: Tena-Monferrer Sandra , Fandos-Roig Juan Carlos , Sánchez-García Javier , Callarisa-Fiol Luis J. 
Published: June 2021

PurposeWith the gradual decline of the small retail sector in the past recent years, few researchers have been addressing the issue from a motivational approach. This paper aimed to examine the role of utilitarian, hedonic and ethical motives in the process of forming consumer loyalty in a retail setting.Design/methodology/approachA total of 213 surveys were carried out among regular fashion and accessories shoppers in Spanish small-sized retailers. A two-step methodology proposed by Anderson and Gerbing (1988) was applied to test the model.FindingsEthical shopping motivation was found to have the most relevant impact on its perceived quality and on its reassurance to a small-sized retailer, as it represented a strategic asset. Although the most appropriate approach would not be focused mainly on ethical aspects in order to be competitive in the new retailing landscape, consumers should recognize that they are contributing to a worthy cause while enjoying the shopping experience.Practical implicationsSmall-sized retailers should provide consumers with good reasons for shopping in their businesses rather than their competitors’. Moreover, it is key to differentiate and build customer loyalty with the purpose of becoming more competitive. As a consequence, in this paper, we propose a measurement scale that can be used to evaluate abstract and complex consumers’ shopping motivations.Originality/valueThe pursuit of more precise knowledge of factors that lead consumers to shop for a specific product is vital for small-sized retailers, toward sustainable competitiveness. Here we analyzed the impact of the three innovative dimensions in shopping motivation on consumers’ perceived quality and their influence on repurchase intention.
Success factors driving consumer reuse intention of mobile shopping application channel
Authors: Tseng Timmy H. , Lee Crystal T. , Huang Hsiao-Ting , Yang Wei Hao 
Published: June 2021

PurposeDue to fierce competition in the mobile retailing market, it is desirable to identify the success factors driving consumers to reuse a mobile shopping application. This research intends to develop a model for mobile shopping app success by integrating an e-commerce systems success (ESS) model and sales promotion benefits and parasocial interaction literatures.Design/methodology/approach302 useable online questionnaires were obtained. The data analysis was conducted using the structural equation modelling.FindingsThe results indicate the validity of the ESS model in predicting consumers' reuse intention of mobile shopping apps where three quality dimensions of system, information and service facilitate both perceived value and user satisfaction, which in turn generates reuse intention. Furthermore, savings and entertainment denoting the utilitarian and hedonic sales promotion benefits have positive impact on perceived value but have no influence on satisfaction. Parasocial intention between consumers and sellers facilitates both value perception and satisfaction.Originality/valueThis research contributes to the mobile retailing literature by identifying the success factors driving consumers' continuance intention of mobile shopping apps. Theoretically, it validates and extends the ESS model in mobile shopping app context by identifying savings, entertainment and parasocial interaction as additional success factors. Based on the findings, two approaches are proposed to suggest mobile retailers design a successful mobile shopping app.
Selection and framing of briefs for educational circular design projects
Authors: Bakırlıoğlu Yekta , Terzioğlu Nazlı , Celik Sine , Ulan Ainur , Segalas Jordi 
Published: June 2021

Purpose
This paper aims to present key characteristics of educational design briefs for the circular economy (CE) through the analysis of 11 design briefs focussing on real-life challenges related to sustainability and the CE, developed with collaborating industry partners for four consecutive circular design internships conducted in Ireland, Catalunya, The Netherlands and Sweden.

Design/methodology/approach
These four internships were conducted between September 2017 and June 2019 and each internship lasted three to four months. The supervisors for each internship collaborated with local industry partners genuinely interested in adopting sustainable business practices to develop design briefs focussing on real-life challenges they face. The briefs for each internship were developed further according to the feedback of the interns, industry partners and supervisors of previous internships.

Findings
Five steps of brief making for circular design were identified as reviewing the existing resources, emphasizing the importance of systems thinking, emphasizing the importance of collaboration for the CE, focussing on circularity and communicating expectations. The paper outlines how design briefs changed throughout the consecutive internships according to the different curricula and the characteristics of an educational circular design brief.

Originality/value
For design educators and researchers, the value of this paper lies in presenting the steps for the brief making of educational circular design projects. Additionally, the characteristics of circular design briefs are outlined, discussing their focus and content to act as a guide for design educators.
The determinants of international new venture performance: a review and future research agenda
Authors: Huang Sheng , Zhu Yunxia , Zhang Kun , Ding Zhenkuo 
Published: June 2021

PurposeThe purpose of this paper is to critically review and synthesize the articles on determinants of international new venture (INV) performance to identify the research gaps in this area and develop a future research agenda.Design/methodology/approachAdopting a semi-systematic review approach with a fucus on using a vote-counting technique, this paper reviews 99 journal articles published between 1994 and 2019 to assess the determinants of INV performance.FindingsThe results indicate that the majority of the INV performance articles employ a clearly specified theoretical foundation, focus on INVs in developed economies and non-service sectors, identify numerous firm-level determinants of INV performance and use advanced statistical methods (e.g. structural equation modeling and panel data models). However, the research of INV performance is still limited by a lack of a broader integration of theories at different levels, inconsistent theoretical predictions and empirical results, knowledge gaps, and estimation biases (e.g. endogeneity).Originality/valueINV performance has received increasing attention over recent decades, but this area is still characterized by fragmentation and inconsistency. This paper provides a comprehensive and nuanced review that synthesizes and clarifies our current knowledge on the determinants of INV performance, provides further discussion with deeper insights from both theoretical and methodological aspects, and points out some directions for future research.
Functional, psychological and emotional barriers and the resistance to the use of digital banking services
Authors: Santos Alexandre Alves dos , Ponchio Mateus Canniatti 
Published: June 2021

PurposeThe present paper aims to understand the influence of consumer's functional, psychological and emotional barriers to the use of digital banking services.Design/methodology/approachThe authors carried out a quantitative study in which data were collected through a self-administered online questionnaire. A final sample of 202 Brazilian adults, with and without experience in using digital banking services, enabled the test of research hypotheses by means of a structural equation modeling approach.FindingsThe authors found statistical evidence that supports the hypothesis that psychological barriers, emotional barriers and user experience positively influence the resistance to the use of digital banking services. However, there is no empirical evidence supporting that the influence of functional barriers affects the resistance to the use of digital banking services.Practical implicationsEfforts to understand the mechanisms that lead consumers to adopt or reject innovative products or services are important to prevent investments in these innovations, avoiding revenue failures. The results provide managerial implications by favoring the creation of communication programs capable of reducing the possibilities of innovation failure.Originality/valueThe main theoretical contribution of this work is the identification of the predominant influence of emotional barriers, in comparison to functional barriers, on the resistance to innovation in digital banking services. Currently, the models that illustrate resistance to innovation tend to focus solely on functional aspects; however, these models can be improved by incorporating emotional aspects.
An artificial intelligence-enabled industry classification and its interpretation
Authors: Kim Daejin , Kang Hyoung-Goo , Bae Kyounghun , Jeon Seongmin 
Published: June 2021

PurposeTo overcome the shortcomings of traditional industry classification systems such as the Standard Industrial Classification Standard Industrial Classification, North American Industry Classification System North American Industry Classification System, and Global Industry Classification Standard Global Industry Classification Standard, the authors explore industry classifications using machine learning methods as an application of interpretable artificial intelligence (AI).Design/methodology/approachThe authors propose a text-based industry classification combined with a machine learning technique by extracting distinguishable features from business descriptions in financial reports. The proposed method can reduce the dimensions of word vectors to avoid the curse of dimensionality when measuring the similarities of firms.FindingsUsing the proposed method, the sample firms form clusters of distinctive industries, thus overcoming the limitations of existing classifications. The method also clarifies industry boundaries based on lower-dimensional information. The graphical closeness between industries can reflect the industry-level relationship as well as the closeness between individual firms.Originality/valueThe authors’ work contributes to the industry classification literature by empirically investigating the effectiveness of machine learning methods. The text mining method resolves issues concerning the timeliness of traditional industry classifications by capturing new information in annual reports. In addition, the authors’ approach can solve the computing concerns of high dimensionality.
Physician ranking optimization based on patients' browse behaviors and resource capacities
Authors: Pan Xin , Wen Hanqi , Wang Ziwei , Song Jie , Feng Xing Lin 
Published: June 2021

PurposeDigital healthcare has become one of the most important Internet applications in the recent years, and digital platforms have been acting as interfaces between the patients and physicians. Although these technologies enhance patient convenience, they create new challenges in platform management. For instance, on physician rating websites, information overload negatively influences patients' decision-making in relation to selecting a physician. This scenario calls for an automated mechanism to provide real-time rankings of physicians. Motivated by an online healthcare platform, this study develops a method to deliver physician ranking on platforms by considering patients' browse behaviors and the capacities of service resources.Design/methodology/approachThe authors use a probabilistic model for explicitly capturing the browse behaviors of patients. Since the large volume of information in digital systems makes it intractable to solve the dynamic ranking problem, we design a ranking with value approximation algorithm that combines a greedy ranking policy and the value function approximation methods.FindingsThe authors found that the approximation methods are quite effective in dealing with the ranking optimization on the digital healthcare system, and it is mainly because the authors incorporate the patient behaviors and patient availability in the model.Originality/valueTo the best of the authors’ knowledge, this is one of the first studies to present solutions to the dynamic physician ranking problem. The ranking algorithms can also help platforms improve system and operational performance.
The impact of service quality, trust and satisfaction on young citizen loyalty towards government e-services
Authors: Alkraiji Abdullah , Ameen Nisreen 
Published: June 2021

PurposeThis study examines the effect of multidimensional constructs on citizen loyalty to e-government services. More specifically, it examines the effects of service quality, trust and satisfaction on loyalty to these services.Design/methodology/approachThe data were collected via a questionnaire that was completed by 780 foundation-year students in government universities in Saudi Arabia. The students who participated in the study had used a unified system provided by the Ministry of Education in Saudi Arabia for university admission. The data were analysed using structural equation modelling.FindingsThe key findings revealed that the factors service quality, trust in government, trust in e-government services and citizen satisfaction play a significant role in developing citizen loyalty to e-government services. Trust in government has the strongest direct effect on citizen loyalty to e-government services, and service quality has the strongest total effect on citizen loyalty. In contrast, citizen satisfaction has the least significant influence on citizen loyalty to e-government services.Originality/valueThis study proposes a new model for citizen loyalty to e-government services that combines the service quality model and trust theory. In addition, this study is among the first to categorise trust into three factors – trust in government, trust in e-government and disposition to trust – and integrate them into a model. Furthermore, the study reveals the roles of satisfaction and service quality in developing citizen loyalty. The findings of this study fill a gap in knowledge on citizen trust in, satisfaction with and loyalty to e-government services.
Digital competencies in communication management: a conceptual framework of Readiness for Industry 4.0 for communication professionals in the workplace
Authors: Lee Jeonghyun Janice , Meng Juan 
Published: June 2021

PurposeThis research is motivated to explore communication professionals' understanding of the digital changes brought by the Industry 4.0 revolution and how such changes may affect the strategies and skills expected in effective communication management. A specific focus of the research is to define the concept of Readiness for Industry 4.0 in communication and propose a theoretical framework to address the key dimensions of Readiness for Industry 4.0 as related to communication management.Design/methodology/approachA mixed research design was employed to fulfill the goal of this research. First, the authors took a grounded theory approach in proposing, conceptualizing and constructing the concept of Readiness for Industry 4.0 by reviewing a wider literature on technology and communication. As part of the conceptualization process, the authors proposed five dimensions which encompass the complexity of building capacity in communication practice to effectively manage changes associated with Industry 4.0. Second, the authors used a qualitative research method, in-depth interviews, to gain insights from 16 senior communication professionals working in South Korea.FindingsThe study’s interview results confirmed the challenge in finding a universal definition of Readiness for Industry 4.0, even though the interviewed senior communication professionals have widely recognized the changes in the workplace brought by the Industry 4.0. Our interviewees agreed that their mindset is ready for the changes. However, they addressed the need for communication professionals to continue to learn and build their knowledge and skills from multiple perspectives. More specifically, skill sets and knowledge in cognitive analytics, data management, technology literacy, sense making skills for digital transformation and digital competencies in crisis management are desired and necessary.Originality/valueThis research advances theory building in communication management by addressing the importance of digital competencies in the workplace. By proposing a theoretical framework to explain the Readiness for Industry 4.0, this article contributes to our knowledge of digital transformation and its impact on effective communication. Moreover, by having deep conversations with industry leaders who are in the forefront of managing the challenges associated with technology advancement, this article enriches its practical implications by linking the discussion to the proposed theoretical framework.