[The Need of Psychospiritual in Managing Secondary Traumatic Stress (Sts) for Covid-19 Counselor Workers] Keperluan Persediaan Psikospiritual Dalam Pengurusan Secondary Traumatic Stress (STS) Bagi Kaunselor Petugas Covid-19
Authors: Syed Abdul Rahman Syed Mohammad Hilmi , Sa'ari Che Zarrina , Ramli Mohd Anuar , Ahmad Sabki Zuraida , Mohd Azhar Muhammad Hazim , Nasiruddin Nabil 
Published: November 2021

Abstract
Pandemic of COVID-19 unspecifically has a physical effect on its sufferers, however it has negative impacts towards the mental and psychological of sufferers. To alleviate community pressure, the government and some NGOs are responsible for providing counselling services as psychological support. Counsellors, on the other hand, are continuously exposed to trauma disorders as a result of the conduct of counselling sessions, even though they do not directly experience it. Secondary Traumatic Stress, or STS for short, is a disease that refers to emotional distress caused by the emotional suffering of others. This impact was created because the client was given attention and compassion, as well as strong incentive to help ease the patient's pain. If no special preparation is given, the patient is vulnerable to the onset of STS symptoms, which have negative consequences on the physical, cognitive, mental, behavioural, social, and spiritual levels. As a result, during the COVID-19 pandemic era, a study that provides preparatory recommendation for counsellors dealing with a wide range of clients during the COVID-19 pandemic period is much needed. This research focuses on a data collection procedure in a library based on the theory of Secondary Traumatic Stress and the COVID-19 pandemic. This study argues that counsellors receive psychospiritual support training in order to satisfy the demands of Secondary Traumatic Stress Disorder in the COVID-19 pandemic period.
Keywords: COVID-19, traumatic, psychospiritual, mental health, sympathy

Abstrak

Wabak COVID-19 bukan sahaja memberi kesan berbentuk fizikal kepada para pengidapnya, malah turut memberi impak negatif kepada mental dan psikologi. Bagi mengurangkan tekanan kepada masyarakat, pihak kerajaan dan beberapa NGO menggalas tanggungjawab memberikan perkhidmatan kaunseling sebagai sokongan psikologi. Namun begitu, pada hakikatnya para kaunselor turut terdedah dengan gangguan trauma secara berterusan akibat daripada pengendalian sesi kaunseling yang dijalankan walaupun tidak mengalaminya secara langsung. Gangguan tersebut dikenali sebagai Secondary Traumatic Stress atau singkatannya STS yang merujuk kepada penderitaan emosi kerana penderitaan emosi orang lain. Kesan ini lahir kerana perhatian dan simpati yang diberikan kepada klien disertai galakan yang kuat untuk menolong meringankan penderitaan pesakit. Sekiranya tidak disediakan persediaan yang khusus, ini mendedahkan kepada peletusan simptom STS yang memberi implikasi negatif kepada fizikal, kognitif, emosi, perilaku, sosial dan spiritual. Sehubungan itu, kajian yang memberikan cadangan persediaan bagi kaunselor yang berdepan dengan pelbagai klien yang ramai dalam tempoh pandemik COVID-19 adalah sangat diperlukan. Kajian ini menumpukan kepada proses pengumpulan data perpustakaan yang memfokus kepada teori Secondary Traumatic Stress dan pandemik COVID-19. Kajian ini mengemukakan cadangan mengambil persediaan sokongan psikospiritual bagi kaunselor dalam mendepani cabaran gangguan Secondary Traumatic Stress di era pandemik COVID-19.
Kata kunci: COVID-19, traumatik, psikospiritual, kesihatan mental, simpati