bluuebunny/crossref_metadata_2025_split huggingface dataset:
Customer knowledge management and smart tourism destinations: a framework for the smart management of the tourist experience – SMARTUR
Authors: Muniz Emerson Cleister Lima , Dandolini Gertrudes Aparecida , Biz Alexandre Augusto , Ribeiro Alessandro Costa 
Published: July 2021

Purpose
This paper aims to demonstrate how customer knowledge management (CKM) can assist destination management organizations (DMOs) in the smart management of the tourist experience to contribute to the creation of smart solutions and the promotion of smart tourism destinations (STDs). To accomplish it, a CKM conceptual framework aligned with smart tourism and composed of eight processes is developed to guide managers in this management.

Design/methodology/approach
This research adopts the design science research methodology and applies its steps. It was supported by a systematic integrative literature review on CKM models and frameworks and their main elements, as well as by semi-structured interviews with tourism specialists in the context of Santa Catarina, Brazil.

Findings
From the literature it appears that tourist experiences are customer knowledge essential to the improvement and innovation of tourism products and services, and that CKM, still little explored in this scenario, tends to contribute to the management of this crucial knowledge for smart tourism. The analyses and improvements to the structure developed by specialists show its applicability and contributions to the management of STD experiences.

Originality/value
This paper offers an original contribution to the integration of the theoretical constructs of CKM, tourist experience and STDs by showing how the CKM, from tourism experiences, technologies and social networks, can assist DMOs in the management of experiences and promotion of STDs.
Economic policy uncertainty and audit effort: evidence from audit hours
Authors: Yun Yongsuk , Chun Hongmin 
Published: July 2021

Purpose
This paper aims to examine the association between economic policy uncertainty (EPU) and audit effort by focusing on audit hours. This paper also explores whether significant political uncertainty might amplify the positive association between EPU and audit effort by focusing on Korea.

Design/methodology/approach
This study uses 21,543 Korean firm-year observations from 2005 to 2018 in an audit hour determinant model, as well as EPU following Baker et al. (2016) and audit hour to proxy audit effort.

Findings
EPU is positively associated with audit hours, indicating that auditors work more audit hours in response to firms’ high EPU resulting from higher earnings manipulation risk. Further, whether this positive association between EPU and audit effort might be altered by significant political uncertainty is investigated using a presidential election dummy. The empirical results show that auditors work additional audit hours during fiscal years in which presidential elections occur, given high EPU.

Originality/value
To the best of the authors’ knowledge, this paper might be the first empirical attempt to use audit hour data with EPU to provide practical implications to academia or auditors.
Dark traits, social loafing and team member exchange: who slacks and when?
Authors: Wilhau Aric J. 
Published: July 2021

PurposeThis paper aims to examine the workplace team member self-reported social loafing (SL) in relation to the dark triad personality traits of Machiavellianism, narcissism and psychopathy. The moderating effect of team member exchange (TMX), a social contextual factor, on each proposed dark trait-SL relationship was also examined. A person X situation interactionist perspective was adopted.Design/methodology/approachAmerican employees were recruited to complete surveys consisting of previously published, validated and reliable scales. Correlations and hierarchical regressions were used to test the study hypotheses.FindingsAs hypothesized, all positive dark trait-SL relationships were supported. TMX moderated the Machiavellianism-SL and psychopathy-SL relationships, as hypothesized. Unexpectedly, TMX was not found to moderate the narcissism-SL relationship.Originality/valueFindings imply increased managerial monitoring costs when supervising employees with elevated levels of dark traits. This is especially so when workers are assigned to team tasks and SL is a concern. To alleviate loafing tendencies, the nurturing of high-quality TMX relations among employees with elevated levels of traits Machiavellianism and psychopathy likely moderates the positive Machiavellianism- and psychopathy-SL relations. The emerging SL literature that accounts for both personality and situation, the dark trait-deviant workplace behavior literature stream and research evidencing the ability of TMX to remedy problematic characteristic behaviors are all extended by the present research.
Investigating the mediating role of market orientation between internal marketing and the development of entrepreneurial orientation within private sports clubs
Authors: Mansouri Hossein , Sadeghi Boroujerdi Saeed , Polonsky Michael , Husin Maizaitulaidawati Md , Seydi Mehdi 
Published: July 2021

PurposeThis study examines the role of market orientation in the relationship between internal marketing and entrepreneurial orientation within private sports clubs.Design/methodology/approachThe research is a descriptive-correlational study based on private sports clubs employees within Iran (Sanandaj). A theoretical model was developed based on the literature and tested using SPSS and PLS-SEM software.FindingsThe findings indicate a positive relationship between internal marketing and employees' entrepreneurial orientation. Market orientation has also played a positive mediating role in the relationship between internal marketing and entrepreneurial orientation.Originality/valueThe results suggest a higher level of market orientation in the organization can increase teamwork and, consequently, entrepreneurship development among employees. This is important in sports clubs as employees have a significant role in the success of the sports club. Club employees' satisfaction, generated through internal marketing, provides is a prerequisite for customer satisfaction. This therefore creates an environment supportive of entrepreneurial orientation in the club.
The Greek version of the Mediterranean diet adherence screener: development and validation
Authors: Michalis Athanasios , Costarelli Vassiliki 
Published: July 2021

Purpose
The purpose of this paper is to develop and validate the Greek version of the Mediterranean Diet Adherence Screener (MEDAS).

Design/methodology/approach
The MEDAS was translated to the Greek language forward and backward, twice and subsequently was administered to 50 healthy adult participants living in Attica, Greece. The participants had to complete the tool twice, within a period of 15 days. Participants also completed the well-recognized Mediterranean Diet Score (MedDietScore), for comparison purposes with the tested tool. Socioeconomic and anthropometric characteristics were also assessed.

Findings
There was a moderate association between the Greek MEDAS (MEDAS-Gr) and the MedDietScore [(Pearson r = 0.50, p < 0.001; Intraclass Correlation Coefficient (ICC)=0.46, p = 0.015)]. The concordance between these two questionnaires varied between the items (Intraclass correlation coefficient of 0.62 for fruit at the highest and −0.09 for alcohol consumption). The Cronbach’s a coefficient of reliability for the Greek MEDAS was good (a = 0.62). The two administrations of the MEDAS-Gr produced similar mean total scores (7.6 vs 7.9, p = 0.090), which were correlated (r = 0.71, p < 0.001; ICC = 0.85, p < 0.001) and agreed substantially [k statistic (k)=0.72, 95% CI 0.54–0.89, p < 0.001)].

Originality/value
The MEDAS-Gr seems to be a valid tool for assessing adherence to the Mediterranean diet in the Greek population.
Service mantra of the Grameen banks of India in the post-merger era
Authors: Das Sulagna 
Published: July 2021

PurposeThis paper aims to find out the performance of the Grameen Banks of West Bengal after their merger.Design/methodology/approachThe objective of the paper is to measure the performance of Paschim Banga Gramin Bank (PBGB) and Bangiya Gramin Vikash Bank (BGVB) after their amalgamation, to compare the performance of PBGB and BGVB, using the key performance indicators and to analyze the future scope of these two banks. The factors that are considered for this study are number of branches (if these banks could reach maximum of the rural mass), number of staffs (if these banks generated employment after the merger), investments, deposits, composition of total funds (owned funds and borrowed funds), lending services, productivity per branch and per staff, etc. The study uses statistical tools to analyze the data.FindingsIt has been observed that there exists a significant difference in the “Branch Network” of PBGB and BGVB. A significant difference has been observed in the “Number of Staffs” of PBGB and BGVB. It has been found that there is a significant difference in the “three type of funds” of PBGB and BGVB. It has been found that there is a significant difference in the “Investments” of PBGB and BGVB. A significant difference has been observed in the “Deposits” of PBGB and BGVB. It has been found that there is a significant difference in the “Outstanding Loan” amount of PBGB and BGVB. It has been observed that there is a significant difference in the “Loan Issued” amount of PBGB and BGVB. It has been found that there is no significant difference in the Productivity “Per Branch” and “Per Employee” of PBGB and BGVB.Research limitations/implicationsThe study is based on the published/secondary data and is restricted to two Regional Rural Banks of West Bengal, the PBGB and the BGVB, for nine years, 2012–2020.Social implicationsThe paper will help the future researchers, to know the performance of the Grameen Banks for the study period; this will help them to carry on with the study in the future.Originality/valueThe work is original and never sent to anywhere else for publication.
Business owners’ features and access to entrepreneurial resources: new insights for accelerator acceptance
Authors: Ermilina Veronika , Farrell Matthew , Askarzadeh Fatemeh , Zhang Jing 
Published: July 2021

Purpose
For new ventures, access to entrepreneurship assistantship is the main source of growth and innovativeness. Accelerators, a growing provider of entrepreneurial resources, offer such assistantship. This study aims to identify several factors that might account for a startup’s acceptance of accelerator programs. Particularly, this paper examines the impact of a lead founder’s country of birth, gender and education on accelerator acceptance.

Design/methodology/approach
This study tests the framework with logit regression for a sample of 10,298 observations for startups in 166 countries over 2016–2018.

Findings
This study finds that entrepreneurs from developing countries are less likely to be accepted by accelerators than entrepreneurs from developed economies. Counterintuitively, this study also finds an advantage for female entrepreneurs in accelerator acceptance. Further, the results suggest a positive impact on education. Building on signaling theory, this paper argues and shows that accelerators do not evaluate applicants uniformly.

Practical implications
Our comparative study enhances business owners’ insight for application to entrepreneurial resources and has meaningful implications for women’s entrepreneurship. For policy-making purposes, this study offers more insight on economic development for entrepreneurs’ access to global resources.

Originality/value
Despite the extant literature demonstrating the benefits of accelerators, determinants of acceptance to these programs, particularly at the individual level, are underexplored. This is the first study that shows the rarely acknowledged link between a lead founder’s country of birth, gender and education level on accelerator acceptance. Here, this study extends entrepreneurship literature and shows some sources of variation in access to international accelerator programs.
The influence of porosity, crystallinity and interlayer adhesion on the tensile strength of 3D printed polylactic acid (PLA)
Authors: von Windheim Natalia , Collinson David W. , Lau Trent , Brinson L. Catherine , Gall Ken 
Published: July 2021

Purpose
The purpose of this study is to understand how printing parameters and subsequent annealing impacts porosity and crystallinity of 3D printed polylactic acid (PLA) and how these structural characteristics impact the printed material’s tensile strength in various build directions.

Design/methodology/approach
Two experimental studies were used, and samples with a flat vs upright print orientation were compared. The first experiment investigates a scan of printing parameters and annealing times and temperatures above the cold crystallization temperature (Tcc) for PLA. The second experiment investigates annealing above and below Tcc at multiple points over 12 h.

Findings
Annealing above Tcc does not significantly impact the porosity but it does increase crystallinity. The increase in crystallinity does not contribute to an increase in strength, suggesting that co-crystallization across the weld does not occur. Atomic force microscopy (AFM) images show that weld interfaces between printed fibers are still visible after annealing above Tcc, confirming the lack of co-crystallization. Annealing below Tcc does not significantly impact porosity or crystallinity. However, there is an increase in tensile strength. AFM images show that annealing below Tcc reduces thermal stresses that form at the interfaces during printing and slightly “heals” the as-printed interface resulting in an increase in tensile strength.

Originality/value
While annealing has been explored in the literature, it is unclear how it affects porosity, crystallinity and thermal stresses in fused filament fabrication PLA and how those factors contribute to mechanical properties. This study explains how co-crystallization across weld interfaces is necessary for crystallinity to increase strength and uses AFM as a technique to observe morphology at the weld.
Forming feasibility and interface microstructure of Al/Cu bimetallic structure fabricated by laser powder bed fusion
Authors: Guan Jieren , Wang Qiuping , Chen Chao , Xiao Jingyu 
Published: July 2021

Purpose
The purpose of this paper is to analyze and investigate heat accumulation caused by temperature changes and interface microstructure effected by element diffusion.

Design/methodology/approach
Al/Cu bimetallic structure is initially manufactured through laser powder bed fusion process. To minimize trial and error, finite element modeling is adopted to simulate temperature changes on the Al-based and Cu-based substrate.

Findings
The results show that forming pure copper on Al-based substrate can guarantee heat accumulation, providing enough energy for subsequent building. The instantaneous laser energy promotes increase of diffusion activation energy, resulting in the formation of transition zone derived from interdiffusion between Al and Cu atoms. The interface with a thickness of about 22 µm dominated by Kirkendall effect moves towards Al-rich side. The interface microstructure is mainly composed of a-Al, a-Cu and CuAl2 phase.

Originality/value
The bonding mechanism of Al/Cu interface is atom diffusion-induced chemical reaction. The theoretical basis provides guidance for structural design and production application.
Determinants of climate financing and the moderating effect of politics: evidence from Bangladesh
Authors: Bae Seong Mi , Masud Md. Abdul Kaium , Rashid Md. Harun Ur , Kim Jong Dae 
Published: July 2021

Purpose
There was no previous firm-level empirical research to examine cross-sectional differences in climate financing. The purpose of this study is to determine the key elements of the climate investment decision by business management. The study also explores how politics and media influence corporate climate investment decisions.

Design/methodology/approach
The study incorporates a theoretical lens of institutional, stakeholder and media setting agenda to explain the relationship of climate finance with political connection and media influence along with other institutional and firm-specific variables. The sample of the study is collected from the financial sector firms that financed climate/green projects. In total, 178 firm-year observations are documented during 2014–2018. The unbalanced panel data model uses a fixed effect and a 2SLS regression model to test a set of hypotheses. The study uses several alternate methods to check and verify the reliability of the study.

Findings
The empirical findings show that climate finance is positively and significantly associated with Islamic Sharīʿah and media visibility, and negatively and significantly related to financial constraints. Moreover, the empirical results document that listing regulation has no significant influence on climate investment. The political connection plays a negative moderating role between media and climate finance. The result indicates that if a former or current politician is on the board, the media’s positive impact on climate financing diminishes.

Practical implications
The study has significant managerial implications especially to the regulatory bodies, business management and policymakers. The central bank in the developing countries needs to take into consideration the finding of the study promoting climate/environmental/green finance and investment. Islamic Sharīʿah promotes climate finance that would be a prominent indicator for Islamic financial institutions.

Social implications
Politics can deter positive decisions on climate financing such that it negatively influences the media’s role of a watchdog of the society in developing countries. Climate investment would be an important mechanism to reduce carbon emissions and environmental hazards and to solve many social problems.

Originality/value
The study provides first-ever firm-level evidence of the determinants of climate finance and investment that has a significant value in the area of climate change and green investment by the financial firms.
Airline quality assessment towards strategic tourism management improvements
Authors: Albuquerque André Philippi Gonzaga de , Melo Fagner José Coutinho de , Dumke de Medeiros Denise 
Published: July 2021

Purpose
The purpose of this study is to compare the results of customer satisfaction indices (SI) in the literature and to propose equations to show that the reverse attribute needs to be taken into account in these calculations owing to its impact on customer satisfaction.

Design/methodology/approach
To propose equations that take into account all types of quality attributes and in opposition to the models proposed by Berger (1993) and Wang (2013), in this work, a questionnaire adapted from the Kano model was developed, using the dimensions of the SERVQUAL model and applied to tourists who use the airline service. Data collection was carried out through social media, obtaining 694 responses.

Findings
The findings show that the attributes considered as reverse were linked to the delay in the service late check-in, delay in the dispatch of luggage, delay in on-board service and take-off delay, generating dissatisfaction among tourists. Moreover, the same database used to compare the results of the dissatisfaction indices of Berger (1993) and Wang (2013) showed inconsistencies reinforcing the gap that this research intends to close. After the proposal of the SI made by the authors of the present research it was possible to verify the confirmation regarding the definition of reverse attribute developed by the Kano model, reinforcing that the customer satisfaction decreases with the presence of reverse attribute.

Originality/value
The originality of this research seeks to contribute to the academic literature and organizational practices by investigating a gap in the SI proposed by Berger et al. (1993) for not inserting the reverse attributes and, later, studied by Wang (2013). Furthermore, this research uses the Kano questionnaire as an input to assist in the correct identification and evaluation of all attributes present in the service offered.
Effect of the threaded nozzle on delamination and surface texture of PEEK CF30 composite machined by abrasive jet
Authors: Balasubramanian M. , Madhu S. 
Published: July 2021

Purpose
The purpose of this study is to bring out the machining characteristics of abrasive jet machining on carbon fibre reinforced thermoplastic composites utilized in aerospace and biomedical applications. Biocompatibility materials such as carbon fibres and polyether thermoplastics, like polyether ether ketone (PEEK) are widely used in trauma and orthopaedic surgery. Due to the heterogeneity, layered construction of reinforcing phase bonds with a resin matrix and abrasiveness of the reinforcing fibre, traditional drilling of carbon fibre-reinforced composites (CFRPs) are always challenging task.

Design/methodology/approach
An investigation is carried out using abrasive jet machine for drilling PEEK filled with 30 Wt.% carbon fibre (CF 30) using threaded and unthreaded nozzle to study the effect of abrasive jet process variables on surface roughness (Ra) and delamination factor (DF). Pressure (P) and stand-off distance (SOD) as important technological abrasive jet factors were evaluated. It is found that higher abrasive jet pressure and minimum SOD maybe selected to achieve minimum delamination.

Findings
The study further reported that the threaded nozzle minimized the surface roughness by 43% and delamination factor up to 12%.

Originality/value
This study of experimenting and observing the machining characteristics of CF30 by using a threaded nozzle is being tried for the first time and the results are deliberated.