bluuebunny/crossref_metadata_2025_split huggingface dataset:
Understanding sense of safety and trustworthiness of tourism information among migrant visitors
Authors: Preko Alexander , Gyepi-Garbrah Theophilus Francis 
Published: August 2021

PurposeThe migration-tourism discourse has gained attention in global tourism and mobility among scholars because of the vast contributions of migrant visitors to various sectors of the host country's economy, including the tourism and hospitality industry. However, few studies appear to have been undertaken on the subject matter, particularly within the developing country tourism context. The purpose of this research was to assess and understand migrant visitors' sense of safety among five different nationalities (United Kingdom, USA, Germany, China and India) and their perceptions on trustworthiness of tourism information.Design/methodology/approachAnchored on the national cultural dimension of Hofstede model, this study sampled 306 migrant visitors, with the use of one-way analysis of variance (ANOVA) and the Games–Howell post-hoc test to examine mean differences of nationalities, with regard to trust of tourism information and sense of safety. Finally, the multiple regression analysis was conducted to establish the significant effects of national culture characteristics and trustworthiness of tourism information on sense of safety of migrant visitors.FindingsThe study finds that there were no significant differences in the sense of safety by the five nationalities. However, national culture characteristics (power distance and uncertainty avoidance) and trustworthiness of tourism information were significant predictors of sense of safety of migrant visitors.Research limitations/implicationsThis research adopted only two cultural dimensions of the Hofstede's model, so future studies within the migration-tourism literature should consider adopting other cultural dimensions of the model.Practical implicationsThe research provides, first, insight into sense of safety, trustworthiness of tourism information and national culture characteristics which are relevant for destination marketers, the ministry of tourism and local tourism officials to promote safety tourism.Originality/valueThe study expands the application of the cultural dimension of Hofstede model within the migration-tourism literature and establishes that national cultural characteristics and trustworthiness of tourism information are significant predictors of sense of safety of migrant visitors.
Hospitality and host–guest paradigm in China: a rejoinder to Chen
Authors: Qi Changlong 
Published: August 2021

Purpose
This rejoinder aims to critique some of the perspectives in Chen’s (2018) study on hospitality and host–guest paradigm in China.

Design/methodology/approach
In this preliminary probe into Chen’s study, critical analysis is performed on Chen’s approaches, whereas document analysis is applied to the relevant ancient Chinese writings. Translations are the author’s own unless indicated otherwise.

Findings
Chen’s views are problematic and supported by patchy evidence. “Hierarchy principle” and “host-centric foundation” do not hold up. In a series of asymmetrical comparisons, Chen goes a bit too far in arguing for uniqueness.

Originality/value
This rejoinder presents valid critiques of Chen’s study, thus directing future research in the right direction. It is of some significance to clarify Chen’s misrepresentations and offer a truer and fuller account of Chinese hospitality, given the difficulty for international scholars to validate Chen’s views because of language barrier and cultural unfamiliarity.
Strategic planning in higher education: a simplified B-VAR model
Authors: Williams Densil A. 
Published: August 2021

PurposeExecutives who are engaged in strategic planning for higher education generally complain about the process and the lack of clear outcomes from the strategic plan. They generally argue that the process is complex and sometimes confusing and the end result does not justify the time spent in preparing the plan. The extant literature on strategic planning in higher educational institutions (HEIs) is replete with these types of complaints. The work undertaken in this paper provides a solution to this problem. This paper proposes a simplified and efficient strategic planning model which executives can use to facilitate strategic planning in HEIs. This model takes into consideration, all the elements of previous models and synthesize them into a manageable, simplified framework that can be adapted to meet the planning needs of senior executives in any HEI.Design/methodology/approachThe paper uses the action research framework to ground the solution to the problem identified. The action research framework is a sound research method that assists in resolving some of the practical problems executives in HEIs encounter as they move towards strategic planning. The researcher and a client in the higher educational sector, the UWI, engaged in collaborative problem-solving to develop a strategic plan for the client. To derive the solution, the researcher drew on the experience of the strategic planning process at the University of the West Indies (UWI) and also a number of selected universities in North American, Europe, Asia and Africa. The researcher then synthesized the outcomes from the deliberations and consultations with the client, the UWI and drew on theoretical knowledge in strategic management to derive the simplified model for strategic planning in higher education.FindingsThe research presented in this paper found that the existing strategic planning models used in higher education are generally complex, mostly designed specifically for an individual institution and lacks clarity regarding the implementation process. To overcome these problems for strategic planners in higher education, this paper proposes a simplified model that can be adapted by any HEI to assist with their strategic planning process. The Brainstoming- Visioning Action Results (B-VAR), the solution to the problem, presents the various elements of the strategic planning process that will need to be in place in order to develop a workable strategic plan and one that is implementable and will deliver tangible results for the HEI.Originality/valueBesides adding to our knowledge in strategic management and specifically, strategic management in higher education, the greatest value from this paper is the solution it presents to solve the long-standing problem of having complex and ineffective planning models to lead strategic plan development in HEIs. The added value is that the model is integrative as it draws on elements of previous planning models but simplified them for their adaptation to any HEI.
Disaggregating emotional intelligence: building job satisfaction through emotional abilities
Authors: Winton Bradley Gene 
Published: August 2021

PurposeThe changing environment of today’s organizations creates an atmosphere ripe for emotions. This ebb and flow of emotions need to be managed to facilitate positive outcomes such as job satisfaction. This paper aims to provide evidence that emotional intelligence directly impacts one’s satisfaction at work. This paper attempts to go beyond these higher-order findings to examine the dimensional aspects of emotional intelligence and the impact each one has on job satisfaction.Design/methodology/approachUsing a quantitative survey conducted among 427 US-based workers, this paper tests a disaggregated emotional intelligence model and its hypothesized relationships with job satisfaction through structural equation modeling (SEM). Additional analysis includes confirmatory factor analysis (CFA) and a two-stage common method variance assessment.FindingsThe results confirmed the positive impact of the dimensions of emotional intelligence on job satisfaction. However, with interactive effects in place, the results also found signs of reciprocal suppression and could not confirm that all four emotional intelligence dimensions significantly and positively related to job satisfaction.Originality/valueThese findings are significant in that they are among the first to elaborate on the dimensions of emotional intelligence and their role in the improvement of one’s satisfaction at work. Further, these findings legitimize the use of the theoretical higher-order model of emotional intelligence in lieu of investigating its dimensional aspects.
Firms performance, risk taking and managerial ability
Authors: Simamora Alex Johanes 
Published: August 2021

PurposeThis research aims to examine the moderating role of managerial ability on the relationship between risk-taking behavior and firms' performance.Design/methodology/approachThis research uses 383 manufacturing firm-years listed on the Indonesian Stock Exchange as the research sample. The hypothesis test uses fixed-effect regression analysis.FindingsThe result shows that risk-taking behavior has a positive effect on firms' performance for higher managerial ability. Managerial ability provides higher knowledge, skill and information to get benefits and mitigate costs of risk-taking behavior to improve firms' performance. The role of managerial ability to make risk-taking behavior increase firms' performance occurs more for high-ability managers, dual CEO, shareholder-CEO and family CEO.Originality/valueThis research contributes to answering the conflicting arguments and filling the previous findings gap between risk-taking behavior and firm performance by considering managerial ability as a factor to create effective risk mitigation.
Pantograph-catenary contact reliability analysis under crosswind
Authors: Li Yong-Hua , Cao Yang , Wu Yong-Xin , Bai Xiao-Ning , Mao Jia-Wei 
Published: August 2021

PurposeThis paper aims to establish the relationship between crosswind speed and pantograph-catenary lateral deviation, as well as quantify the influence of crosswind speed and rod size uncertainty on pantograph-catenary contact reliability.Design/methodology/approachThe closed vector method is used to establish the pantograph-catenary kinematics formula. A new prediction model is proposed by using the bird swarm algorithm to optimize the grey model. The lateral deviation of the pantograph and catenary is predicted via the new model. Then the relationship between the effective length of the rod and operating mileage is inferred by combining the effective length theory with the Gamma process, as well as the pantograph-catenary contact reliability model is established according to reliability theory.FindingsThe results obtained show the impacts of uncertainty design parameters of pantograph rods on pantograph-catenary contact reliability index, and the results at crosswind speed of 0 ms−1 and 5 ms−1 are 5.0630 and 4.1442, respectively. The reliability decreases with the increasing crosswind speed, and can be greater than the reliability calculated for rod size degradation due to long-term use.Originality/valueMost preceding works on pantograph-catenary contact reliability were based on principles of dynamics, without considering the pantograph-catenary relative motion. This research reveals the law of pantograph-catenary relative motion for uncertainty design parameters and crosswind, and quantifies the reliability from the angle of kinematics.
Flexural bearing capacity of RC hollow slab beam strengthened by steel plates of different thicknesses
Authors: Liu Long , Wang Lifeng , Xiao Ziwang 
Published: August 2021

PurposeThe flexural reinforcement of bridges in-service has been an important research field for a long time. Anchoring steel plate at the bottom of beam is a simple and effective method to improve its bearing capacity. The purpose of this paper is to explore the influence of anchoring steel plates of different thicknesses on the bearing capacity of hollow slab beam and to judge its working status.Design/methodology/approachFirst, static load experiments are carried out on two in-service RC hollow slab beams; meanwhile, nonlinear finite element models are built to study the bearing capacity of them. The nonlinear material and shear slip effect of studs are considered in the models. Second, the finite element models are verified, and the numerical simulation results are in good agreement with the experimental results. Finally, the finite element models are adopted to carry out the research on the influence of different steel plate thicknesses on the flexural bearing capacity and ductility.FindingsWhen steel plates of different thicknesses are adopted to reinforce RC hollow slab beams, the bearing capacity increases with the increase of the steel plate thickness in a certain range. But when the steel plate thickness reaches a certain level, bearing capacity is no longer influenced. The displacement ductility coefficient decreases with the increase of steel plate thickness.Originality/valueBased on experimental study, this paper makes an extrapolation analysis of the bearing capacity of hollow slab beams reinforced with steel plates of different thicknesses through finite element simulation and discusses the influence on ductility. This method not only ensures the accuracy of bearing capacity evaluation but also does not need many samples, which is economical to a certain extent. The research results provide a basis for the reinforcement design of similar bridges.
A qualitative and quantitative comparison between Web scraping and API methods for Twitter credibility analysis
Authors: Dongo Irvin , Cardinale Yudith , Aguilera Ana , Martinez Fabiola , Quintero Yuni , Robayo German , Cabeza David 
Published: August 2021

Purpose
This paper aims to perform an exhaustive revision of relevant and recent related studies, which reveals that both extraction methods are currently used to analyze credibility on Twitter. Thus, there is clear evidence of the need of having different options to extract different data for this purpose. Nevertheless, none of these studies perform a comparative evaluation of both extraction techniques. Moreover, the authors extend a previous comparison, which uses a recent developed framework that offers both alternates of data extraction and implements a previously proposed credibility model, by adding a qualitative evaluation and a Twitter-Application Programming Interface (API) performance analysis from different locations.

Design/methodology/approach
As one of the most popular social platforms, Twitter has been the focus of recent research aimed at analyzing the credibility of the shared information. To do so, several proposals use either Twitter API or Web scraping to extract the data to perform the analysis. Qualitative and quantitative evaluations are performed to discover the advantages and disadvantages of both extraction methods.

Findings
The study demonstrates the differences in terms of accuracy and efficiency of both extraction methods and gives relevance to much more problems related to this area to pursue true transparency and legitimacy of information on the Web.

Originality/value
Results report that some Twitter attributes cannot be retrieved by Web scraping. Both methods produce identical credibility values when a robust normalization process is applied to the text (i.e. tweet). Moreover, concerning the time performance, Web scraping is faster than Twitter API and it is more flexible in terms of obtaining data; however, Web scraping is very sensitive to website changes. Additionally, the response time of the Twitter API is proportional to the distance from the central server at San Francisco.
DRG-based payment system and management accounting changes in an Indonesian public hospital: exploring potential roles of big data analytics
Authors: Fahlevi Heru , Irsyadillah Irsyadillah , Indriani Mirna , Oktari Rina Suryani 
Published: August 2021

Purpose
This study aims to provide insights into management accounting changes (MACs) and potential roles of big data analytics (BDA) in accelerating the MACs in an Indonesian public hospital as a response towards the adoption of the diagnosis-related groups (DRG)-based payment system.

Design/methodology/approach
A mixed-method approach was used to collect and analyse data from a referral public hospital in Indonesia. First, a BDA simulation was carried out to reveal its usefulness in predicting and evaluating patient costs, and finally improving the cost recovery rate (CRR) of each DRG case. This part formulated and tested the mathematical models that predict patient cost, the CRR and determinants (length of stay/LOS, severity/SEV, patient age/AGE and gender/SEX). For this purpose, data of the top ten inpatient cases of 2018 were collected and analysed. Second, semi-structured interviews with senior staff and doctors were carried out to understand cost control strategies implemented in the hospital and the management and doctors’ perceptions regarding the application of tested mathematical models for cost control. Old institutional economics and new institutional sociology were used to gain insight about how and why management accounting practices changed in the hospital.

Findings
The findings show that the absence of detailed per-case/patient cost information has not only hindered further evolvement of MACs but also stimulate tensions between managerial and medical worlds in the studied Indonesian public hospital. The simulation of BDA in this study was not only discovering the determinants of case cost recovery but also enabling the prediction of CRR of patients immediately after admission. The application of BDA and casemix accounting in the hospital will potentially become catalysts of discussion and mutual learning between managerial and medical staff in controlling patient costs.

Originality/value
This paper provides a more comprehensive picture of the potential roles of BDA in cost control practices. The study assesses the feasibility of BDA application in the hospital and evaluates the potential roles and acceptance of BDA application by both management and doctors.
Strategic capabilities and firm performance in Omani manufacturing and service SMEs
Authors: Nusair Khaldoon , Al-Azri Hamed Ibrahim , Alfarhan Usamah F. , Al-Muharrami Saeed , Nikhashemi S.R. 
Published: August 2021

Purpose
This paper aims to examine small- and medium-sized enterprises’ (SMEs) strategic capabilities in terms of their marketing and management capabilities, their sources of environmental uncertainty and their organizational capabilities. Additionally, to what extent the effect differs across two sectors (manufacturing and service).

Design/methodology/approach
Partial least squares structural equation modeling was used to conduct multigroup analysis for the two sectors. Data was collected from a sample of 315 Omani SMEs, 166 from manufacturing and 149 from services.

Findings
The results show that strategic capabilities have a significant positive effect on customer satisfaction. However, the effect differs between manufacturing and service SMEs; the effect is greater in service than in manufacturing SMEs. Furthermore, the effect of organizational capabilities on customer satisfaction was found to be positive. However, the effect is higher in manufacturing as the difference is statistically significant.

Originality/value
Due to the growing importance of the service and manufacturing SMEs in developing countries and their considerable involvement in economic development, it is important to understand the characteristics of the strategic capabilities in both sectors. Thus, according to the authors’ knowledge, this paper is one of the first to propose a comprehensive framework that measures collectively the direct impact of strategic capabilities, organizational capabilities and environmental uncertainties on SMEs customer satisfaction and effectiveness.
Chinese expatriates working with African partners: power struggles and knowledge hiding
Authors: Ado Abdoulkadre , Wanjiru Roseline , Su Zhan 
Published: August 2021

PurposeThe study explores African partners' experiences regarding Chinese expatriates' knowledge control practices in 29 Sino-African joint ventures in 12 countries. It provides insights into power dynamics and knowledge transfer (KT) from African partners' perspective.Design/methodology/approachThe qualitative paper mobilized semi-structured interviews with Africans who worked with Chinese expatriates across Africa. The study focused on understanding the experiences of African partners when collaborating with their Chinese expatriate colleagues on assignments in joint ventures (JVs) in Africa.FindingsChinese expatriates employed five tactics, as described by African partners, to control knowledge based on power, behaviors and knowledge type. Particularly, through the lens of unofficial power, this study explains knowledge hiding tactics between knowledge-holding Chinese expatriates and host country knowledge-seeking locals. A new dimension of authority-based knowledge hiding is discovered.Originality/valueThe paper brings new insights into the analysis of power (official and unofficial) boundaries regarding knowledge control mechanisms in joint venture collaborations between employees from China and Africa. Unofficial power appeared as a major leverage for expatriates in monopolizing their strategic knowledge. The study recommends mobilizing African diaspora and repatriates from China to improve KT for Africa.
Managing supplier capabilities for buyer innovation performancein e-business
Authors: Saunila Minna , Ukko Juhani , Nasiri Mina , Rantala Tero , Sore Sariseelia 
Published: August 2021

PurposeThe purpose of this paper is to analyze the connections between the capabilities of suppliers, buyer operations and the innovation performance of buyers in service-based supply chains. In particular, the authors use a construct of supplier capabilities comprising the capabilities needed to produce an online store and divided into capabilities related to the product, capabilities related to service delivery and capabilities related to the buyer-supplier relationship.Design/methodology/approachData were collected with cross-sectional, random sampling from Finnish companies that have an active online store. A survey was used to collect data on managerial assessments of capabilities of a supplier, the operations of buyers and the innovation performance of buyers. Multiple regressions were used to test the hypotheses.FindingsThe results reveal that capabilities related to the buyer-supplier relationship are positively connected with the innovation performance of the buyer, but those related to the product and service delivery do not significantly influence the innovation performance of the buyer. The results show that the moderating influence of buyer operations on the relationship between capabilities related to the product and the innovation performance of the buyer is negative. The moderating influence of buyer operations on the relationship between capabilities related to service delivery and the innovation performance of the buyer is positive.Research limitations/implicationsForming tight relationships with online store suppliers appears to be a successful way to attain innovation performance for online store operators. Online store operators should not expect supplier capabilities related to online store functionality and characteristics of online store delivery alone to improve their innovation performance.Originality/valueFew studies use an e-business operations model to comprehend the role played by supplier capabilities in buyer innovation performance in service-based supply chains. Building on a resource-based view with inter-organizational management and e-business literature streams, the authors focus on three supplier capabilities and buyer operations to investigate their effects in terms of enhancing innovation performance.