bluuebunny/crossref_metadata_2025_split huggingface dataset:
Internal and external antecedents of open innovation adoption in IT organisations: insights from an emerging market
Authors: Bhatti Sabeen Hussain , Santoro Gabriele , Sarwar Aisha , Pellicelli Anna Claudia 
Published: January 2021

PurposeThis study aims to propose and test a theoretical model exploring the impact of internal and external factors of social media use by IT organisations on open innovation (OI) adoption with the mediating effect of knowledge management capabilities.Design/methodology/approachData were collected from 200 IT firms and partial least squares structural equation modelling was used to analyse the data of this study and to test the research hypotheses.FindingsThe results revealed that both customer involvement in social media and top management support (TMS) for social media had a significant impact on OI adoption. However, only the relationship between TMS for social media usage and OI link was mediated by knowledge management capability.Practical implicationsThis study stresses the importance of social media policy development for business managers to create an interactive platform for their customers to participate in the activities of the firm. Moreover, the results suggest that for developing open knowledge management capabilities, leaders must focus on and support the use of social media technologies by the firms.Originality/valueSocial media technologies have taken the world by storm. Organisations and individuals are influenced by the knowledge available on Web 2.0 platforms. Most of the current research has focussed on the impact of social media use on OI in developed countries, but developing nations on the Asian continent have been left out of this discussion. Moreover, while most studies have focussed on the OI outcomes, less efforts have been directed towards understanding and exploring the OI antecedents.
The relationship of brand attachment and mobile banking service quality with positive word-of-mouth
Authors: Rajaobelina Lova , Prom Tep Sandrine , Arcand Manon , Ricard Line 
Published: January 2021

Purpose
This study aims to examine the relationships between brand attachment, mobile service quality (MSQ), and positive word-of-mouth (WOM) for mobile banking applications (m-banking apps).

Design/methodology/approach
An online survey was conducted among 759 Canadian consumers who had used m-banking apps in the previous six months. To test the research hypotheses, a causal model using structural equation modeling was developed.

Findings
The results reveal that, in the m-banking context, brand attachment is associated with three MSQ dimensions – value-added features, security/privacy and interactivity – and positive WOM, with the usability dimension replacing interactivity in this case. Brand attachment is also associated with positive WOM.

Practical implications
To promote WOM, mobile banking managers should foster brand attachment and improve MSQ, mainly in terms of value-added features.

Originality/value
This is the first study to examine the relationships between brand attachment, mobile service quality and WOM in the context of m-banking apps. It also highlights the prominent role of value-added features available on m-banking apps to persuade customers.
Risk assessment for financial accounting: modeling probability of default
Authors: Filusch Tobias 
Published: January 2021

Purpose
This paper aims to introduce and tests models for point-in-time probability of default (PD) term structures as required by international accounting standards. Corresponding accounting standards prescribe that expected credit losses (ECLs) be recognized for the impairment of financial instruments, for which the probability of default strongly embodies the included default risk. This paper fills the research gap resulting from a lack of models that expand upon existing risk management techniques, link PD term structures of different risk classes and are compliant with accounting standards, e.g. offering the flexibility for business cycle-related variations.

Design/methodology/approach
The author modifies the non-homogeneous continuous-time Markov chain model (NHCTMCM) by Bluhm and Overbeck (2007a, 2007b) and introduces the generalized through-the-cycle model (GTTCM), which generalizes the homogeneous Markov chain approach to a point-in-time model. As part of the overall ECL estimation, an empirical study using Standard and Poor’s (S&P) transition data compares the performance of these models using the mean squared error.

Findings
The models can reflect observed PD term structures associated with different time periods. The modified NHCTMCM performs best at the expense of higher complexity and only its cumulative PD term structures can be transferred to valid ECL-relevant unconditional PD term structures. For direct calibration to these unconditional PD term structures, the GTTCM is only slightly worse. Moreover, it requires only half of the number of parameters that its competitor does. Both models are useful additions to the implementation of accounting regulations.

Research limitations/implications
The tests are only carried out for 15-year samples within a 35-year span of available S&P transition data. Furthermore, a point-in-time forecast of the PD term structure requires a link to the business cycle, which seems difficult to find, but is in principle necessary corresponding to the accounting requirements.

Practical implications
Research findings are useful for practitioners, who apply and develop the ECL models of financial accounting.

Originality/value
The innovative models expand upon the existing methodologies for assessing financial risks, motivated by the practical requirements of new financial accounting standards.
Low rank representation and discriminant analysis-based models for peer-to-peer default risk assessment
Authors: Yuan Gui , Huang Shali , Fu Jing , Jiang Xinwei 
Published: January 2021

Purpose
This study aims to assess the default risk of borrowers in peer-to-peer (P2P) online lending platforms. The authors propose a novel default risk classification model based on data cleaning and feature extraction, which increases risk assessment accuracy.

Design/methodology/approach
The authors use borrower data from the Lending Club and propose the risk assessment model based on low-rank representation (LRR) and discriminant analysis. Firstly, the authors use three LRR models to clean the high-dimensional borrower data by removing outliers and noise, and then the authors adopt a discriminant analysis algorithm to reduce the dimension of the cleaned data. In the dimension-reduced feature space, machine learning classifiers including the k-nearest neighbour, support vector machine and artificial neural network are used to assess and classify default risks.

Findings
The results reveal significant noise and redundancy in the borrower data. LRR models can effectively clean such data, particularly the two LRR models with local manifold regularisation. In addition, the supervised discriminant analysis model, termed the local Fisher discriminant analysis model, can extract low-dimensional and discriminative features, which further increases the accuracy of the final risk assessment models.

Originality/value
The originality of this study is that it proposes a novel default risk assessment model, based on data cleaning and feature extraction, for P2P online lending platforms. The proposed approach is innovative and efficient in the P2P online lending field.
Performance outcome of entrepreneurial behavior of SMEs in a developing economy: the role of international mindset
Authors: Agyapong Ahmed , Maaledidong Patience Dakora , Mensah Henry Kofi 
Published: January 2021

PurposeDespite the burgeoning stream of research on the relationship between entrepreneurial behavior (EB) and performance, the linkage between entrepreneurial behaviour, international mindset and performance is still underexplored. Therefore, this study investigates how the international mindset moderates the relationship between entrepreneurial behavior and performance.Design/methodology/approachThe study's model is tested on a sample of 257 small and medium enterprises (SMEs) in an emerging economy – Ghana – using a three-stage least squares estimator.FindingsResults indicate that an international mindset primarily fosters entrepreneurial behavior in driving performance over and above the unique positive contributions of entrepreneurial behavior and international mindset. Specifically, the study finds that at high levels of international mindset, the positive effects of innovativeness and risk-taking elements of entrepreneurial behavior becomes strengthened. The international mindset's moderating role on the entrepreneurial behavior-performance linkage shows that the international mindset makes SMEs more innovative and open to risk, hence affecting performance positively.Originality/valueThe study demonstrates that, in the SME sector in the emerging economies, the relationship between the individual dimensions of entrepreneurial behavior and performance is contingent upon the role international mindset play in such a relationship. Further, this study explores how international mindset interacts uniquely with the EB (innovativeness, risk-taking and proactiveness) to predict performance.
Corporate sustainability reporting in Japanese multinational enterprises: a threat to local legitimacy or an opportunity lost for corporate sustainability practices?
Authors: Ike Masayoshi , Donovan Jerome Denis , Topple Cheree , Masli Eryadi Kordi 
Published: January 2021

PurposeThis paper aims to investigate whether Japanese manufacturing multinational enterprises (MNEs) maintain local legitimacy in their host countries through adequate informing of local stakeholders with targeted corporate sustainability (CS) reporting.Design/methodology/approachThe paper first identified specific CS activities that were considered important in four Association of Southeast Asian Nations host countries, through semi-structured interviews with 58 participants of 16 Japanese manufacturing MNEs. The degree of establishment of local legitimacy was then measured through the number of references made to these CS activities and other activities specific to the respective host countries in the CS reports of the MNEs across a five-year period.FindingsThe majority of MNEs in the sample were under-reporting items of specific interest to localhost country stakeholders potentially undermining the MNEs’ image. There were found to be differences on the topics published in CS reports compared to those mentioned in the interviews indicating potential issues with regard to internal communication between the subsidiary and headquarters offices.Originality/valueA novel approach is taken to investigate the degree of local legitimacy established by MNEs through comparing the contents of interviews held at subsidiaries with their respective CS reports. This paper highlights the importance of considering MNE subsidiaries when addressing Target 12.6 of the Sustainable Development Goal 12: responsible consumption and production.
The survival of the fittest in the global markets: multinational corporation challenge, evolution and decline
Authors: Park Byung Il , Lee Jeoung Yul 
Published: January 2021

PurposeThe purpose of this perspective paper is to answer the question of why some multinational corporations (MNCs) do not evolve and fail to avoid retrogression by natural selection in international business (IB) and to introduce eight papers selected for this special issue.Design/methodology/approachThe authors conceptually discuss the reasons for MNC failure by illustrating key motivations behind foreign direct investment (FDI) undertaken by MNCs based on internalization theory, the OLI paradigm and the OILL (i.e. OLI plus the learning motivation) paradigm. Then, the authors develop an evolutionary perspective to explore the survival of the fittest in the global markets and the natural selection of MNCs.FindingsThe eight papers selected for this special issue expand the authors’ understanding of globalized organizations' challenges, evolution and decline as well as offering a distinct opportunity to reconsider diverse extant theories about MNCs by suggesting an extension that accounts for the rise of various globalized organizations particularly in and from emerging markets.Originality/valueDespite increased numbers of MNCs, which struggle to survive and are faced with great risk of failure, the authors’ understanding of them still remains in infancy. While scholars have investigated diverse topics related to MNCs, existing studies have developed theories predominantly emphasizing MNC success. Thus, conventional theories in IB such as internalization theory and the OLI paradigm may not be sufficiently applicable to explain the phenomenon of MNC failure (i.e. MNC decline). Based on authors’ discussions, the authors believe this is an appropriate time to refine mainstream IB theories by concurrently considering both evolution and retrogression.
Factors affecting customer satisfaction on online shopping holiday
Authors: Tzeng Shian-Yang , Ertz Myriam , Jo Myung-Soo , Sarigöllü Emine 
Published: January 2021

PurposeSingles' Day (SD) in China is the world's biggest online shopping event while consumer dissatisfaction is also on the rise. Both theory and practice need sharper insights to foster consumer satisfaction, but such knowledge remains sparse in the literature. The current study addresses this void by assessing the effects of online and offline retail service features on consumer satisfaction with SD.Design/methodology/approachA two-phase survey was implemented before and after the SD online shopping holiday, with 594 participants in China. Respondents were randomly selected from unique proprietary databases of merchants in the top-five online product categories in China.FindingsThe findings show that information quality, product quality and savings improve, but product return worsens, customer satisfaction with the online shopping holiday. However, good after-sale service can ease the product return process thereby boosting customer satisfaction.Originality/valueThis paper addresses a research void by studying effectiveness of retail service features on consumer satisfaction with online shopping festivals.
Open Building in Health Care Architecture: The Case of the Ino Project in Bern, Switzerland
Authors: Geiser Stefan 
Published: January 2021

The west surgery wing of the University Hospital “Insel” in Bern, which was completed in 1971, no longer meets operational requirements. A decision was made in 1995 that it must be completely renovated. The INO renovation project embraces in particular the Intensive care, Emergency and Surgery Centre. The Building Department of the Canton of Bern, which is responsible for overseeing construction work on the Insel hospital, is pursuing an open building method for the INO project to ensure that the “serviced structure” of the building (with main utility infrastructure) will continue to be highly adaptable, and that the components of the building are interchangeable and reusable. Building sections with differing service lives and designated purposes are therefore kept consistently separate in the planning and execution phases. The use of separate (discrete) systems anticipates the long-term life cycle of the building, and thus safeguards its value in terms of future use. Work is divided into discrete system levels: the primary system (building shell) is designed for a service life of 50 to 100 years, the secondary system (fit-out) for 15 to 50 years and the tertiary system (hospital equipment) for 5 to 15 years.
The project is currently in the execution phase and is being developed in three stages. The 1st stage, the primary system, was completed at the end of 2002, the other stages have not yet been implemented. The 1st stage of the INO project is to go into operation by 2006 and the 2nd stage by 2009.
Geo-Information Support in Management of Urban Disasters
Authors: Zlatanova Sisi , Oosterom Peter van , Verbree Edward 
Published: January 2021

Within the management of urban disasters, geo-information systems (GIS) are used in any of the phases of mitigation, preparedness, response and recovery as most of the required data have a spatial component. Examples of GIS-based decision support systems on mitigation are found in simulation models of floods and earthquakes. In the preparation phase all kinds of spatial observations and models can be used to predict which areas will be threatened. To prepare for adequately responding in case of an actual disaster, these systems are capable of developing realistic scenarios that are used within training and virtual reality (VR) systems. During the actual response phase geo-information is used intensively: for getting an impression of the environment, for routing, for obtaining up-to-date information about the actual situation, etc. In the recovery phase, there is often a high public and political interest to judge the situation - comparing the pre- and post-disaster situation - and to set priorities for the rebuilding.
Despite this potential of GIS-based support for urban disaster management, the use of these systems or even the utilisation of geo-information itself is still very limited in countries in Africa, Asia and Latin America. The emergency management is usually done with paper maps that are seldom up-to-date. Useful systems to support decision makers in any of the phases of disaster management are nearly completely lacking. To improve the work of decision makers and rescue teams, different premises have to be archived in relation to: meta-information to provide insight on the availability and usefulness of the geo-information itself, the technical equipment of the rescue teams (i.e. communication devices and field computers), and the up-to-date information from the affected areas (images, observations, reports). This paper suggests a framework for “urban and urgent” disaster management to facilitate the work of police forces, fire departments, ambulances and government coordinators in disaster situations by extending and improving the utilisation of geo-information. Within a pre-disaster situation, geo-information support management further can assist planning for prevention and mitigation.
Integrating Risk Reduction, Urban Planning and Housing: Lessons From El Salvador
Authors: Wamsler Christine 
Published: January 2021

Increasingly, attention has been given to the need to mainstream risk reduction in development work in order to reduce the vulnerability of the urban poor. Using El Salvador as a case study, the paper analyses the mainstreaming process in the developmental disciplines of urban planning and housing. The overall aim is to identify how the existing separation between risk reduction, urban planning and housing can be overcome and integration achieved.
Since Hurricane Mitch in 1998, and especially after the 2001 earthquakes, not only relief and development organisations, but also social housing organisations have initiated a shift to include risk reduction in their fields of action in order to address the underlying causes of urban vulnerability. The factors that triggered the process were: 1) the negative experiences of organisations with non-integral projects, 2) the organisations' increased emphasis on working with municipal development, 3) political changes at national level, and more importantly, 4) the introduction and promotion of the concept of risk reduction by international and regional aid organisations. However, required additional knowledge and institutional capacities were mainly built up independently and internally by each organisation, and not through the creation of co-operative partnerships, thus duplicating efforts and increasing ineffective competition.
Whilst positive experience has been gained through the implementation of more integral projects, the creation of adequate operational, organisational, institutional and legal frameworks is still in its initial stage. Unfortunately, four years after the 2001 earthquakes, emergency relief funding for post-disaster risk reduction is coming to an end without the allocation of resources for following up and consolidating the initial process. Based on the findings, an integral model is proposed which shows how mainstreaming risk reduction in urban planning and housing could be dealt with in such a way that it becomes more integrated, inclusive and sustainable within a developmental context.
Evaluating and Reducing Earthquake Risks of Squatter Settlements in Istanbul
Authors: Gökmen Gülçin Pulat , Yüksel Yurdanur Dülgeroglu , Erkök Fatma , Alkiser Yasemin , Keskin Berna 
Published: January 2021

In Turkey, the process of squatterisation can best be traced to the increase in its urban population from 24 percent in 1950 to 59 percent in 2000. In the periods up to the present, the prevention, improvement and renewal of squatter settlements were not achieved within the existing legal framework and planning structure; and their urban quality has been degraded.
The aim of this article is to discuss the upgrading of squatter settlements through a mitigation process considering the possibility of an earthquake in Istanbul. The target groups of this upgrading study are the squatter dwellers and their settlements.
In getting prepared for the predicted big Istanbul earthquake, the improvement of squatter housing is extremely important for the existing urban housing stock. With this aim, the undesirable consequences of a possible natural disaster in various squatter settlements in Istanbul were scrutinised. Also, earthquake-forecasting reports were analysed in conjunction with squatter maps to extract data for the purpose of upgrading squatter settlements through rehabilitation, reconstruction and reinforcement at the urban and architectural levels with amelioration of damage after an earthquake. In the article, a model is proposed which includes measures to transform squatter zones into healthy areas by means of simple reinforcement and contemporary solutions.
This article is based on a research project requested and sponsored by the Istanbul Metropolitan Municipality during 2003-2004.
Factors of Design Problem-Solving and Their Contribution to Creativity
Authors: Casakin Hernan 
Published: January 2021

Design problems are unique, complex, and ambiguous. They are considered to be non-routine and ill-structured. Since these kinds of problems require the production of innovative solutions, design problem-solving involves creative thinking. Creativity is concerned with the capacity to restructure old ideas to produce novel solutions, and the ability to search for unusual design alternatives that transcend the known and familiar. In the recent years, there were attempts to gain insight in problem-solving activities that demand creativity, such as design. A question addressed in the current empirical research is how design students assess creativity in architectural design while solving housing problems. Redefining the role of housing in the contemporary city was a main concern. Major factors of design problem-solving, and their contribution to creativity are analyzed.
Results revealed that restructuring of housing design problems was the most significant factor of design problem-solving, followed by search of design solutions. Retrieval of prior knowledge from memory was the weakest factor. Furthermore, innovation was the most significant factor characterizing design creativity, followed by utility and aesthetics. Additional findings showed that restructuring of housing problems was the most correlated factor, and the predictor that had a unique contribution to all creativity factors. Search of housing solutions was a predictor that contributed mainly to innovation.