bluuebunny/crossref_metadata_2025_split huggingface dataset:
The role of switching cost in the e-service recovery framework among banking customers
Authors: Jose Ajay , Mathew Sonia , G. Rejikumar , Chacko Dony Peter , Thomas Ajith K. 
Published: August 2021

Purpose
The emergence of tech-driven initiatives in retail banking has created a vast spectrum of system-related service failures; hence, e-service recovery quality is of prime importance to banks to ensure e-service recovery satisfaction. However, e-service satisfaction is dependent on the ease of moving from one service provider to the other; thus, switching costs assume great significance. This study aims to probe the moderating role of switching cost on e-service recovery satisfaction by exploring e-service recovery quality antecedents.

Design/methodology/approach
A measurement model is suggested in the contextual settings of the Indian banking scenario and is estimated using structural equation modeling. Responses from 399 e-banking customers, who had experienced a service failure, were sought using a five-point Likert scale.

Findings
The result affirms that “recovery expectation” is the most significant predictor of e-service recovery satisfaction, and that switching cost moderates the relation between e-service recovery quality and e-service recovery satisfaction.

Practical implications
The study highlights the high relevance of switching costs in the e-banking context and emphasizes investment in marketing strategies and campaigns to do away with switching intentions. It also highlights the relevance of recovery expectations as an antecedent of e-service recovery quality and thus stresses the need to satisfactorily address the same in the e-service recovery process.

Originality/value
This study contributes to the e-service recovery satisfaction literature in the banking context by empirically validating the moderating role of switching cost. It also identifies the critical antecedents of banking e-service recovery quality.
How Málaga’s airport contributes to promote the establishment of companies in its hinterland and improves the local economy
Authors: Florido-Benítez Lázaro 
Published: August 2021

PurposeThis study aims to analyze the relationship between Málaga’s airport, air transport, companies and the local economy.Design/methodology/approachIt is a bibliographic study, and it uses secondary data from Aeropuertos Españoles y Navegación Aérea, Instituto de Estadística y Cartografía de Andalucía, España Exportación e Inversiones, Instituto Nacional de Estadística and International Air Transport Association to support research results. The investigation has reviewed and collected data on the specific paradigm of research which discusses, investigates and evaluates the impact of the Málaga Costa del Sol airport and its regional context.FindingsThe results of this study suggest that Málaga Costa del Sol airport promotes an increase of the establishment of companies in the city and how this plays an important role in the tourist, air cargo and logistics development and Málaga local economy. This is a great opportunity for companies and Destination Marketing Organizations (DMOs) help add value to local products, bet on tourist quality and design customized products with high added value, as long as the pandemic lasts, and everyone is vaccinated.Originality/valueThe contribution of this study is double. To the best of the author’s knowledge, this study shows for the first time to Málaga Costa del Sol airport such as a multifunctional airfield (tourist-cargo-logistics-accessible) and not only as tourist airport. Second, this study shows the influence of Málaga airport in the establishment of large national and international companies in the city of Málaga and urban development. Furthermore, this paper contributes to the literature by presenting new evidence on the spatial spillover effects of airports on economic development in cities.
Information risk, cost of equity and stock returns: evidence from Iranian firms
Authors: Abdollahi Ahmad , Safari Gerayli Mehdi , Rezaei Pitenoei Yasser , Mohammad Hasani Kamran , Riahi Fatemeh 
Published: August 2021

Purpose
A long history of literature has considered the role of information risk in determining the cost of equity. The question that has remained unanswered is whether information risk plays any systematic role in determining the cost of equity. One of the fundamental decisions that every business needs to make is to assess where to invest its funds and to re-evaluate, at regular intervals, the quality of its existing investments. The cost of capital is the most important yardstick to evaluate such decisions. Greater information is associated with the lower cost of capital via mitigating transaction costs and/or reducing estimation risk and stock returns. This study aims to investigate the impact of information risk on the cost of equity and corporate stock returns.

Design/methodology/approach
The research sample consists of 960 firm-year observations for companies listed on the Tehran Stock Exchange from 2009 to 2018. The research hypotheses were tested using multivariate regression models based on panel data.

Findings
The results reveal that information risk has a significant positive impact on the firm’s cost of equity. However, the impact of information risk on stock returns is not statistically significant.

Originality/value
To the best of the knowledge, the current study is almost the first of its kind in the Iranian literature which investigates the subject matter; therefore, the findings of the study not only extend the extant theoretical literature concerning the information risk in developing countries including the emerging capital market of Iran but also help investors, capital market regulators and accounting standard setters to make timely decisions.
Young adults know that their issues are not represented in the news: Israeli young adults and mainstream news media
Authors: Nuriely Benny , Gigi Moti , Gozansky Yuval 
Published: August 2021

Purpose
This paper aims to analyze the ways socio-economic issues are represented in mainstream news media and how it is consumed, understood and interpreted by Israeli young adults (YAs). It examines how mainstream media uses neo-liberal discourse, and the ways YAs internalize this ethic, while simultaneously finding ways to overcome its limitations.

Design/methodology/approach
This was a mixed methods study. First, it undertook content analysis of the most popular Israeli mainstream news media among YAs: the online news site Ynet and the TV Channel 2 news. Second, the authors undertook semi-structured in-depth interviews with 29 Israeli YAs. The analysis is based on an online survey of 600 young Israelis, aged 18–35 years.

Findings
Most YAs did not perceive mainstream media as enabling a reliable understanding of the issues important to them. The content analysis revealed that self-representation of YAs is rare, and that their issues were explained, and even resolved, by older adults. Furthermore, most of YAs' problems in mainstream news media were presented using a neo-liberal perspective. Finally, from the interviews, the authors learned that YAs did not find information that could help them deal with their most pressing economic and social issue, in the content offered by mainstream media. For most of them, social media overcomes these shortcomings.

Originality/value
Contrary to research that has explored YAs’ consumerism of new media outlets, this article explores how YAs in Israel are constructed in the media, as well as the way in which YAs understand mainstream and new social media coverage of the issues most important to them. Using media content analysis and interviews, the authors found that Young Adults tend to be ambivalent toward media coverage. They understand the lack of media information: most of them know that they do not learn enough from the media. This acknowledgment accompanies their tendency to internalize the neo-liberal logic and conservative Israeli national culture, in which class and economic redistribution are largely overlooked. Mainstream news media uses neo-liberal discourse, and young adults internalize this logic, while simultaneously finding ways to overcome the limitations this discourse offers. They do so by turning to social media, mainly Facebook. Consequently, their behavior maintains the logic of the market, while also developing new social relations, enabled by social media.
Towards a foundational KM theory: a culture-based perspective
Authors: Intezari Ali , Pauleen David J. , Taskin Nazim 
Published: August 2021

Purpose
The purpose of this paper is to examine the factors that influence knowledge processes and by extension organisational knowledge culture (KC).

Design/methodology/approach
Using a systematic model development approach based on an extensive literature review, the authors explore the notion of organisational KC and conceptualise a model that addresses the following research question: what factors affect employees’ values and beliefs about knowledge processes and by extension organisational KC?

Findings
This paper proposes that knowledge processes are interrelated and mutually enforcing activities, and that employee perceptions of various individual, group and organisational factors underpin employee values and beliefs about knowledge processes and help shape an organisation’s KC.

Research limitations/implications
The findings extend the understanding of the concept of KC and may point the way towards a unifying theory of knowledge management (KM) that can better account for the complexity and multi-dimensionality of knowledge processes and KC.

Practical implications
The paper provides important practical implications by explicitly accounting for the cultural aspects of the inextricably interrelated nature of the most common knowledge processes in KM initiatives.

Originality/value
KM research has examined a long and varied list of knowledge processes. This has arguably resulted in KM theorizing being fragmented or disintegrated. Whilst it is evident that organisational culture affects persons’ behaviour in the organisation, the impact of persons’ values and beliefs on knowledge processes as a whole remain understudied. This study provides a model of KC. Moreover, the paper offers a novel systematic approach to developing conceptual and theoretical models.
An exploratory study on innovation policy in eight Asian countries
Authors: Park Taeyoung , Kim Jun youn 
Published: August 2021

PurposeThis study aims to investigate the evolution of eight Asian countries’ innovation policy instruments during three economic development phases. Another goal is to examine common and different policy instruments of Japan, Korea and China, which have already reached the post-catch-up stage, to provide lessons to less-developed and developing Asian countries.Design/methodology/approachThis study uses a qualitative research methodology, in particular a narrative approach. For triangulation, this paper uses a wide range of secondary data. The authors selected eight Asian countries by using various criteria, including income level and market size, and examined each country in terms of innovation performance and evolution of innovation policy instruments. The evolution of innovation policy in each country is investigated during three economic development phases: pre-industrialization, industrialization and catch-up and post-catch-up.FindingsThe findings show, first, that a higher research and development (R&D) expenditure as a percentage of gross domestic product (GDP), R&D activities dominated by private research organizations and more vigorous patent activities by residents than nonresidents are the most critical factors for becoming a high-income country. Second, innovation policy should be suitable for attaining aims, which are different at each economic development stage. Third, seven lessons from three prosperous Asian countries are crucial for economic development: securing political stability; increasing R&D expenditures; facilitating the acquisition, diffusion and internalization of technology; encouraging government–industry–university collaborations; using the selection and concentration strategy; changing the governmental role from regulator to facilitator; and establishing a legal framework.Originality/valueIt is difficult to find research that systematically compares three or more Asian countries’ innovation policies over the long term. This study fills this gap and helps scholars and field workers increase their understanding of innovation policy in eight Asian countries. It also contributes to providing lessons for practitioners that could help developing and less-developed Asian countries establish a suitable innovation policy for each economic development stage.
Asymmetric pass through of oil price to Chinese economic growth: new evidence from industrial sectors
Authors: Liu Donghui , Meng Lingjie , Wang Yudong 
Published: August 2021

PurposeOil is crucial for industrial development. This paper investigates the impacts of oil price changes on China's industrial growth and examines whether the impacts are asymmetric. The estimations can help determine how oil price shocks are transmitted throughout the economy.Design/methodology/approachThis paper adopts West Texas Intermediate (WTI) crude oil price and industrial sector output and uses monthly data. The recently developed nonlinear autoregressive distributed lag (NARDL) model is employed to illustrate the effects in both the short term and long term. Importantly, under NARDL framework, this paper examines whether the impacts are asymmetric by decomposing oil price shocks into their positive and negative partial sums.FindingsThe empirical results prove clear evidence of asymmetries in the short term, long term or both terms. Specifically, some sectors benefit from, rather than suffer from higher oil prices, even some energy-intensive sectors, i.e. C31 (Smelting and Pressing of Ferrous Metals) and C32 (Smelting and Pressing of Non-ferrous Metals). However, the effects on some other energy-intensive sectors appear insignificant. Additionally, the results prove significantly negative responses in some sectors in the long term, and most of these sectors are in the top half of the ranking by energy consumptions.Originality/valueThis paper studies the economic responses at a disaggregated level by employing industry-level data. NARDL method is used to decompose oil price changes into their increases and decreases and investigate the asymmetries in the impacts of oil price changes.
Internet of things in libraries and focus on its adoption in developing countries
Authors: Igbinovia Magnus Osahon 
Published: August 2021

Purpose
The purpose of this study is to x-ray the issues surrounding the adoption of Internet of Things (IoT) in libraries from the perspective of developing countries.

Design/methodology/approach
This study theoretically reviewed the adoption of IoT in libraries in developing countries.

Findings
This study revealed context-based factors such as technological, organizational, environmental and security/privacy factors as determinants of IoT adoption in libraries of developing countries.

Originality/value
The value of this study arises from the need to study the adoption of technological innovation such as the IotT from the lens of developing countries and proffer solution to its associated challenges.
Oil spill cleanup by natural fibers: a review
Authors: Subramoniapillai Viju , Thilagavathi Govindharajan 
Published: August 2021

Purpose
In recent years, oil spill pollution has become one of the main problems of environmental pollution. Recovering oil by means of sorbent materials is a very promising approach and has acquired more attention due to its high cleanup efficiency. Compared to synthetic fibrous sorbents, the use of natural fibers in oil spill cleanups offers several advantages including environmental friendliness, degradable features and cost-effectiveness. Therefore, studies on developing sorbents using natural fibers for oil spill cleanup applications have become a research hotspot.

Design/methodology/approach
This paper reviews the work conducted by several researchers in developing oil sorbents from fibers such as cattail, nettle, cotton, milkweed, kapok, populous seed fiber and Metaplexis japonica fiber. Some featured critical parameters influencing the oil sorption capacity of fibrous substrates are discussed. Oil sorption capacity and reusability performance of various fibers are also discussed. Recent developments in oil spill cleanups and test methods for oil sorbents are briefly covered.

Findings
The main parameters influencing the oil sorption capacity of sorbents are fiber morphological structure, fiber density (g/cc), wax (%), hollowness (%) and water contact angle. An extensive literature review showed that oil sorption capacity is highest for Metaplexis japonica fiber followed by populous seed fiber, kapok, milkweed, cotton, nettle and cattail fiber. After use, the sorbents can be buried under soil or they can also be burned so that they can be vanished from the surface without causing environmental-related issues.

Originality/value
This review paper aims to summarize research studies conducted related to various natural fibers for oil spill cleanups, fiber structural characteristics influencing oil sorption and recent developments in oil spill cleanups. This work will inspire future researchers with various knowledge backgrounds, particularly, from a sustainability perspective.
Composition of ‘fast–slow’ traits drives avian community stability over North America
Authors: Li Zhouyuan , Zhang Heng , Xu Yanjie , Wang Shaopeng 
Published: August 2021

AbstractRapid biodiversity loss has triggered decades of research on the relationships between biodiversity and community stability. Recent studies highlighted the importance of species traits for understanding biodiversity–stability relationships. The species with high growth rates (‘fast’ species) are expected to be less resistant to environmental stress but recover faster if disturbed; in contrast, the species with slow growth rates (‘slow’ species) can be more resistant but recover more slowly if disturbed. Such a ‘fast–slow’ trait continuum provides a new perspective for understanding community stability, but its validity has mainly been examined in plant communities. Here, we investigate how ‘fast–slow’ trait composition, together with species richness and environmental factors, regulate avian community stability at a continental scale.We used bird population records from the North American Breeding Bird Survey during 1988–2017 and defined avian community stability as the temporal invariability of total community biomass. We calculated species richness and the community–weighted mean (CWM) and functional diversity (FD) of four key life‐history traits, including body size, nestling period (i.e. period of egg incubation and young bird fledging), life span and clutch size (i.e. annual total number of eggs). Environmental factors included temperature, precipitation and leaf area index (LAI).Our analyses showed that avian community stability was mainly driven by the CWM of the ‘fast–slow’ trait. Communities dominated by ‘fast’ species (i.e. species with small body size, short nestling period and life span and large clutch size) were more stable than those dominated by ‘slow’ species (i.e. species with large body size, long nestling period and life span and small clutch size). Species richness and the FD of the ‘fast–slow’ trait explained much smaller proportions of variation in avian community stability. Temperature had direct positive effects on avian community stability, while precipitation and leaf area index affected community stability indirectly by influencing species richness and trait composition.Our study demonstrates that composition of ‘fast–slow’ traits is the major biotic driver of avian community stability over North America. Temperature is the most important abiotic factor, but its effect is weaker than that of the ‘fast–slow’ trait. An integrated framework combining ‘fast–slow’ trait composition and temperature is needed to understand the response of avian communities in a changing environment.A freePlain Language Summarycan be found within the Supporting Information of this article.
Rab35 regulates insulin secretion via phogrin in pancreatic β cells
Authors: Lu Chunting , Zhao Qingtong , Wang Dan , Feng Yunlu , Feng Lie , Li Zejian , Shi Qiping 
Published: August 2021

AbstractDysfunction of pancreatic β cell insulin secretion is related to the pathogenesis of type 2 diabetes (T2D). Rab proteins have been shown to be key players in insulin secretion by pancreatic β cells, and phogrin is a marker for the processes of exocytosis and insulin secretion. The purposes of this study were to clarify the regulatory role of Rab35 in insulin secretion and analyse the Rab35/phogrin interaction mechanism in β‐TC‐6 cells. We studied the effects of Rab35 gene overexpression and interference on insulin secretion and phogrin expression and levels in β‐TC‐6 cells. The Rab35/phogrin interaction was verified by GST pulldown, co‐IP and co‐localisation experiments. Here, we report that Rab35 is mainly distributed in the β‐TC‐6‐cell plasma membrane and cytoplasm. Rab35 overexpression promotes insulin secretion and decreases phogrin expression in β‐TC‐6 cells, whereas its silencing significantly inhibits insulin secretion, promotes phogrin expression (p < 0.05) and causes phogrin redistribution. Furthermore, Rab35 silencing suppresses exocytosis of insulin. Rab35 interacts with phogrin, and both proteins co‐localise in the plasma membranes and cytoplasm of β‐TC‐6 cells. Our study presents novel evidence that Rab35 regulates insulin secretion by inhibiting phogrin expression and causing intracellular phogrin redistribution in pancreatic β cells.
Berberine inhibits non‐small cell lung cancer cell growth through repressing DNA repair and replication rather than through apoptosis
Authors: Ni Lulu , Li Zhongjie , Ren Hongli , Kong Lingzhong , Chen Xu , Xiong Mengrui , Zhang Xiuqin , Ning Bingbing , Li Jiangan 
Published: August 2021

AbstractAt present, there are still many problems in the treatment of lung cancer, such as high cost, side effects and low quality of life. The advantages of traditional Chinese medicine (TCM) in the treatment of lung cancer are reflected. Berberine has been increasingly popular in colorectal cancer treatment, but little is known about its bioactivity against non‐small cell lung cancer (NSCLC). Cell proliferation, cell apoptosis, cDNA microarray, gene and protein expression, and NSCLC transplanted tumour growth were performed. Berberine suppressed NSCLC cell proliferation and colony formation in vitro and inhibited NSCLC tumour growth in subcutaneously transplanted tumour lung tumour models, leading to prolonged survival of tumour‐bearing mice. However, berberine did not induce the cleavage of Caspase 3 and PARP1, and could not induce apoptosis in all NSCLC cells. Moreover, 646 genes were differentially expressed upon berberine administration, which were involved in seven signal pathways, such as DNA replication. In cDNA microarray, berberine downregulated the expression of RRM1, RRM2, LIG1, POLE2 that involving DNA repair and replication. Our findings demonstrate that berberine inhibits NSCLC cells growth through repressing DNA repair and replication rather than through apoptosis. Berberine could be used as a promising therapeutic candidate for NSCLC patients.