bluuebunny/crossref_metadata_2025_split huggingface dataset:
Service quality benchmarking of amusement parks using a hybrid approach
Authors: James Ajith Tom 
Published: May 2021

PurposeThe purpose of this paper is to develop a framework for benchmarking the service quality of amusement parks.Design/methodology/approachA hybrid approach, which is a combination of AHP (analytic hierarchy process) and TOPSIS (Technique for Order Preference by Similarity to Ideal Solution), is applied for service quality benchmarking.FindingsAmusement parks are centers of attraction at various tourist destinations across the world. Their service quality is constituted by the attainment of certain quality attributes that varies with different parks. For sustaining in the industry, the managers of the parks need to have a good overview of the practices followed by them and their competitors that necessitate benchmarking of the service quality.Practical implicationsThe developed framework using the hybrid methodology of AHP and TOPSIS can be applied for comparing different amusement parks based on quality attributes, which will help the organizers in improving their service quality.Originality/valueThe paper identifies various service quality attributes of amusement parks and an evaluation scheme for those attributes had been developed. Based on these, a framework had been developed for benchmarking of service quality of different amusement parks.
A pursuit to reliability – Toward a structural based reliability framework (FSR)
Authors: Ghaith Ahmad , Ma Huimin , Labib Ashraf W. 
Published: May 2021

PurposeHigh-reliability performance and high-hazard are intertwined in High-Reliability Organizations (HROs) operations; these organizations are highly safe, highly hazardous and highly significant for the modern society, not only for the valuable resources they have, but also the indispensable services they provide. This research intend to understand how HROs could produce high quality performance despite their challenging and demanding contexts. The research followed an emic approach to develop an organizational framework that reflects the contribution of the seeming traits of the organizations to the operations safety based on the workers point of views about the safety of workstations.Design/methodology/approachThis research adopted mixed methods of in-depth interviews and literature review to identify the structural characteristics of high-reliability organizations (HROs) embedded in the organizations studies and developed a theoretical based structural framework for HROs. Furthermore, a systemic literature review was adopted to find the evidence from the organizations literature for the identified characteristics from the interviews from the first stage. The setting for this study is six Chinese power stations, four stations in Hubei province central China and two stations in the southern China Guangdong province.FindingsThe organizational framework is a key determinant to achieve high-reliability performance; however, solely it cannot explain how HROs manage the risks of hazard events and operate safely in high-hazard environments. High-reliability performance is attributed to the interaction between two sets of determinants of safety and hazard. The findings of this research indicate that HROs systems would be described as reliable or hazardous depending on the tightly coupled setting, complexity, bureaucracy involvement and dynamicity within the systems from one hand, and safety orientation, failure intolerance, systemwide processing, the institutional setting and the employment of redundant systems on other hand.Originality/valueThe authors developed an organizational framework of organizing the safety work in HROs. The applied method of interviewing and literature review was not adopted in any other researches.
The role of absorptive capacity and organizational unlearning in the link between social media and service dominant orientation
Authors: Ortega-Gutiérrez Jaime , Cepeda-Carrión Ignacio , Alves Helena 
Published: May 2021

Purpose
This paper aims to study the relationship between the knowledge obtained in social networks by firms together with the firms’ knowledge absorptive capacity and organizational unlearning as influencers of service-dominant (S-D) orientation, as well as the mediating role of absorption capacity and organizational unlearning in this process.

Design/methodology/approach
The sample amounts to 101 responding companies, obtained from the SABI database. The companies belong to the service sector in Spain and have at least 50 employees and 5 years or more of existence in the market. The model was estimated through partial least squares structural equation modeling with smartPLS software 3.2.6.

Findings
The results show that the use of social media is very important for firms to acquire knowledge and capabilities that help them to become S-D oriented. In addition, absorptive capacity and unlearning processes are dynamic capabilities necessary to transform the knowledge acquired in social media and to become S-D oriented.

Research limitations/implications
Companies’ managers draw conclusions that can generate great value, while better meeting the needs and desires of the market, the more knowledge is obtained. In addition, the use of the knowledge generated in this process will reduce the risk of sudden changes in the market.

Practical implications
The more knowledge is gained using social networks, the better the companies’ managers will be able to draw conclusions that can generate great value, while at the same time better satisfying the needs and desires of the market, and thus create capacities that allow the company to be service-oriented. In addition, the use of these knowledge platforms strengthens the strategic advantage of companies through the promotion of innovation and by relating dynamic capabilities with the orientation toward sustainable development. As mentioned above, a process will be generated that will reduce the risk of sudden changes in the market.

Originality/value
This is one of the few studies trying to study the antecedents of S-D orientation and the first to study the direct effect of social media use, and the direct and indirect effect of absorptive capacity and organizational unlearning on S-D orientation as dynamic capabilities.
Attended home delivery in Indian public distribution system: an iterated local search approach
Authors: Chakraborty Sayan , Darbhe Kalpit , Sarmah Sarada 
Published: May 2021

Purpose
In the modern era of e-grocery, attended home delivery (AHD) has been identified as a crucial part of the last-mile delivery problem. This paper aims to deal with a real-life last-mile-delivery problem in the context of the Indian public distribution system (PDS). The authors identified two different environments for the said AHD problem and proposed two different approaches to address the issue under these problem settings.

Design/methodology/approach
In this study, the authors first consider the problem in a static environment and propose an iterated local search (ILS) integrated with an adaptive large neighborhood search (ALNS) meta-heuristic algorithm to obtain a routing solution. Thereafter, they extend the study in a dynamic environment where new delivery requests occur dynamically and propose a heuristic algorithm to solve the problem. For the dynamic case, multiple scenarios for the occurrence of delivery requests are considered to determine decisions regarding the opportunity to include a new request into the current solution.

Findings
By computational experiments, the authors show that the proposed approach performs significantly well for large size problem instances. They demonstrate the differences and advantages of the dynamic problem setting through a set of different scenarios. Also, they present a comparative analysis to show the benefits of adopting the algorithm in dynamic routing scenarios.

Research limitations/implications
Future research may extend the scope of this study by incorporating stochastic delivery failure probabilities and customer behavior affecting the delivery response. Also, the present study does not take inventory policies at the depot into consideration. It will be of interest to see how the system performs under the uncertainty of supply from the depot. Despite the limitations, the authors believe that this study provides food for thought and encouragements for practitioners.

Practical implications
This study shows the benefits of adopting an AHD problem in a dynamic setting in terms of customer service as compared to a traditional static environment. The authors clearly demonstrate the differences and advantages of the dynamic problem setting through a set of different scenario analysis.

Social implications
This paper investigates a real-life AHD problem faced by the Department of Food, Supply and Consumer Affairs, India. The findings of this study will be of particular interest to the policy-makers to build a more robust PDS in India.

Originality/value
The study is unique and highly relevant for real-world applications and can help build a more robust AHD system. Also, the proposed solution approaches to aid the problem in both static and dynamic routing scenarios will be of particular interest to practitioners.
Factors related to suicide among students: a narrative review of psychological literature
Authors: Javed Saba , Munawar Khadeeja 
Published: May 2021

PurposeThe purpose of this paper is to provide an educational overview of suicidal behavior and the factors related to suicidality among students between the ages of 18 and 30 years.Design/methodology/approachThe literature related to suicide among students were identified through various electronic database searches. The databases searched included: PsycINFO, PubMed, MEDLINE, ERIC/ProQuest, Embase, Scopus, Google Scholar and PMC using the following search terms and their derivatives: suicide/self-harm, suicide risk and students, mental health issues and suicide, substance use and suicide, childhood adversities and suicide, recent life stressors, help-seeking attitude and elevated suicidal risk, help-seeking behavior and suicide and subjective factors and suicide.FindingsSuicide is an important public health problem. Several factors influence suicide (including suicidal ideation and taking life or dying by suicide) such as genetics, family functions, socioeconomic status, personality and psychiatric comorbidity. The main themes that were investigated included: mental health issues, childhood adversity and recent life stressors, barriers toward seeking professional help and subjective factors (psychache risk of suicidal behavior, impulsivity, aggression).Originality/valueThis review focuses on several modifiable psychological factors that have been shown to contribute toward suicidal ideation in youth, especially among university students.
Five strategy shifts for innovation
Authors: Dobni C. Brooke , Klassen Mark , Wilson Grant Alexander 
Published: May 2021

Purpose
In an era where competitive landscapes are changing dynamically, traditional strategic approaches are no longer delivering the value required to support growth in many organizations. In response, many organizations have pursued an innovation agenda, but with mixed results. This paper offers five implementation “shifts” for more effective strategy execution.

Design/methodology/approach
Based on two recent global innovation studies, five strategy shifts were identified, permitting organizations to amplify their strategy without having to completely abandon current methods. These shifts were derived by analyzing the most polarizing differences between high innovative organizations and low innovative organizations in the global innovation studies.

Findings
The five strategy shifts include the engagement in innovation culture management, strategic external collaborations, advanced technologies, innovation methodologies, and measurement of innovation.

Originality/value
Examples of how organizations can operationalize strategy shifts are provided so executives can increase innovativeness and see how traditional strategic approaches fall short.
Local adaptation to contrasting climatic conditions in Sakhalin fir (Abies sachalinensis) revealed by long‐term provenance trials
Authors: Ishizuka Wataru , Kon Hirokazu , Kita Kazuhito , Kuromaru Makoto , Goto Susumu 
Published: May 2021

AbstractConifer populations across wide geographical ranges often demonstrate adaptation to local environments related to heterogeneous climatic conditions. Long‐term provenance experiments are powerful tools for evaluating transfer effect and detecting a home‐site advantage in transplant performance. The transplant responses of Sakhalin fir (Abies sachalinensis), which is widely distributed in the boreal forests of Hokkaido, northern Japan, were evaluated by >30‐year‐old provenance trials using seed sources throughout Hokkaido and conducted at two sites, namely Akkeshi (AKS) and Bibai (BBI), with contrasting conditions in climates of snowfall in winter and sun exposure in summer. Intraspecific variations among seed sources were observed in survival rate, tree height, diameter, and volume (V) at the both sites. To test the home‐site advantage, we used the transplant performance (survival rate × V) and two transfer distances; the geographic horizontal distance (GDIST) between seed sources and the sites; as well as the environmental distance (EDIST) that was calculated from principal components of candidate climatic factors. In general, the decrease of the transplant performance with increasing transfer distance was detected at the both sites, thus indicating the remarkable home‐site advantage of this species. The best models using EDIST at site AKS and using GDIST at site BBI were selected, and larger transfer effect was predicted at site AKS. Distinct adaptive divergence among seed sources at site AKS was consistent with already known intraspecific variations in juvenile‐growth and some tolerances to snowfall‐related stresses. The climatic gradient associated with winter conditions in Hokkaido might involve asymmetric local adaptation in A. sachalinensis.
Review article: Paramedic pain management of femur fractures in the prehospital setting: A systematic review
Authors: Davis Samantha , Olaussen Alexander , Bowles Kelly‐Ann , Shannon Brendan 
Published: May 2021

AbstractFemur shaft and neck of femur (NOF) fractures are often undertreated in the prehospital setting. These injuries can present unique clinical and logistical concerns in the prehospital setting. This systematic review aimed to investigate paramedic prehospital pain management of patients who had suffered NOF or femur fractures, and to investigate which interventions are effective. A systematic review was conducted in line with Preferred Reporting Item for Systematic Reviews and Meta‐Analyses guidelines. Four databases were searched from inception date 23 March 2020. Articles were independently reviewed by two authors and conflicts resolved by a third author, followed by a hand search of the included reference lists. References were included if they addressed paramedic interventions for NOF or femur shaft fractures. Outcomes of interest were the effectiveness and complications of different modalities administered by paramedics. The search yielded 6868 articles, of which 19 met the final inclusion criteria. Studies investigated a variety of interventions including traction splints, intravenous (IV) analgesia and alternative analgesic options. Traction splinting and IV analgesia were consistently reported as underutilised. Alternative analgesics such as auricular acupressure, transcutaneous electrical nerve stimulation (TENS) and fascia iliaca compartment block were found to be effective techniques that could be safely and competently employed by paramedics, reducing pain for patients with limited adverse events. NOF and femur shaft fractures are an undertreated injury in the prehospital setting. Traction splinting and IV analgesia remain the traditional methodologies of treatment for these injuries; however, there are alternatives such as TENS, auricular acupressure and fascia iliaca compartment block that appear to be emerging as safe and effective options for the prehospital setting.
Impact of a Persistent Pelvic Pain Clinic: Emergency attendances following multidisciplinary management of persistent pelvic pain
Authors: Wilkinson Rachel , Wynn‐Williams Michael , Jung Albert , Berryman Jayne , Wilson Erin 
Published: May 2021

Persistent pelvic pain (PPP) is an important cause of psychological distress and productivity loss in women. In 2017, a multidisciplinary clinic was established to care for Queensland women with PPP. By analysing clinic and emergency department data, we found 19% fewer patients required any presentation to the emergency department for exacerbations of pelvic pain (P = 0.003) within 12 months of clinic attendance. There was also a reduction in number of presentations, short stay admissions and daily opiate use in regular users. The Persistent Pelvic Pain Clinic (PPPC) made a difference to these women and reduced resource burden on a busy emergency department.
Increasing use of intraoperative cholangiogram in Australia: is it evidence‐based?
Authors: Mui Jasmine , Mayne Darren J. , Davis Kimberley J. , Cuenca Jose , Craig Steven J. 
Published: May 2021

AbstractBackgroundThe role of routine intraoperative cholangiograms (IOCs) for prevention of bile duct injury (BDI) is contentious. There are recent reports of limited utility of IOC in preventing BDI. In Australia, IOCs are used more frequently than internationally. This study aimed to evaluate the rate of IOC use in Australia and explore potential changes in practice in light of evolving evidence for the utility of IOC.MethodsData were collated using service item numbers in Medicare Benefits Scheme records on the Australian Government Medicare website, for services claimed between 1 January 2001 and 31 December 2019. These data were used to analyse trends in rates of IOC, cholecystectomy and BDI repair. Data were age‐standardized to account for changes in the population over time.ResultsThe number of IOCs claimed increased by 31.8% and cholecystectomies by 7.0% over the study period. Age‐standardized service rates per 100 000 persons increased by 5.5 and 32.6, respectively. Rates of IOC per 100 000 cholecystectomies steadily increased across the study period, while BDI repair rates remained low and erratic.ConclusionIncreasing use of IOC over the last 20 years reflects a trend towards routine rather than selective IOC; however, there is little discernible change in the number of BDIs requiring repair procedures. This suggests that routine IOC use to prevent or minimize BDI is unwarranted. Further investigation is required into the selective IOC use in high‐risk patients rather than mandatory use in all patients.
Has the reporting of patient‐important outcomes improved in surgical trials? A meta‐epidemiological study
Authors: Menon Rahul , Wang Andy , Chamberlain Kira , Harris Laura , Li Tom , Harris Ian A , Naylor Justine , Pinheiro Marina B , Adie Sam 
Published: May 2021

AbstractBackgroundClinical trials should ideally use patient‐important outcomes to ensure their results are clinically relevant. We aimed to determine if the proportion of patient‐important outcomes in surgical trials has changed over the last decade, and to determine whether patient‐important outcomes are more likely to be specified as primary outcomes.MethodsThe 350 most recent randomized controlled trials examining surgical interventions on humans and published in English were included. Outcomes were classified as patient‐important, surrogate or laboratory using standardized definitions, along with either primary, secondary or unspecified. Mean proportions were calculated across all trials and a chi‐squared test was used to detect the difference between time periods. Contingency tables were populated with each trial's outcomes, characterizing whether each outcome was patient‐important or not, and whether it was specified as primary or secondary. Odds ratios were then combined in a random‐effects meta‐analysis to calculate a pooled odds ratio.ResultsA total of 64% of all outcomes were patient‐important. The mean (standard deviation) proportion of patient‐important outcomes per trial was 66% (31.4), which significantly increased over the last decade, from 60% (31.6) in 2009. The mean proportion of primary outcomes which were patient‐important increased from 64% (46.0) in 2009 to 77% (40.6) in 2019. Patient‐important outcomes were not significantly associated with being a primary outcome and this did not change significantly over the decade.ConclusionPatient‐important outcomes are still poorly represented as primary outcomes. The ongoing impact of updated reporting guidelines may improve the reporting of patient‐important outcomes in surgical trials.
The origins of imperial yellow glazed porcelain in the Ming Dynasty (1,368 to 1,644) China: Technical comparison to low‐fired tile with yellow glaze
Authors: Hou Jia Yu , Li He , Kang Bao Qiang , Wood Nigel , Wang Guang Yao , Jiang Jian Xin , Wang Zhe Yu , Zou Fu An 
Published: May 2021

AbstractThe imperial yellow‐glazed porcelain of the Ming Dynasty originated in the early15th century AD. Its high status and fine material quality make its beginnings, glaze characteristics and technological development worthy of further study. In this research, EDXRF, optical microscope and spectrophotometer were used to investigate both yellow‐glazed tiles and imperial porcelains of the early Ming Dynasty. It was found that the imperial yellow glaze is essentially similar to that used on glazed tile, both of which are high‐lead, low‐temperature compositions. However, there is a clear high‐temperature glaze between the coloured glaze and the body paste of imperial yellow‐glazed porcelain, which makes the glaze brighter and provides a warm jade‐like texture. In addition, the slightly bluish tones of the clear glaze and body paste of imperial yellow‐glazed porcelain correct the colour of the iron‐based, low‐temperature lead glaze, which has a reddish component. Therefore, compared with the early Ming Dynasty glazed tiles, imperial yellow‐glazed porcelain achieves a higher glaze brightness and a purer yellow hue. In summary, imperial yellow‐glazed porcelain can be seen as a combination of lead‐glazed tile and Jingdezhen porcelain technology in the early Ming Dynasty.
Testicular structure and development of the male germinal epithelium in the freshwater drum Aplodinotus grunniens (Perciformes: Sciaenidae) from the Usumacinta River, Southern Mexico
Authors: Hernández‐Gómez Raúl Enrique , Contreras‐Sánchez Wilfrido Miguel , Hernández‐Franyutti Arlette , Perera‐García Martha Alicia , Torres‐Martínez Aarón 
Published: May 2021

AbstractThe present study describes the morphological changes in the male germinal epithelium of the freshwater drum Aplodinotus grunniens inhabiting southern Mexico. To our knowledge, this is the first study to provide a detailed description of the testicular structure and morphological changes of the germinal epithelium of this species. Based on the histological characteristics of the germinal epithelium, four main reproductive phases were described in A. grunniens males: Developing, Spawning Capable, Regressing and Regenerating. The germinal epithelium varied from a proliferative continuous germinal epithelium during the regenerating and development phases to a sperm storing discontinuous germinal epithelium during the Spawning Capable and Regressing phases. The seminiferous lobules ranged from a simple unrestricted lobular organization to an anastomosing‐like testis that transformed the testis of A. grunniens into a sperm storage organ. Our study provides valuable information about the morphophysiological aspects of the testis of A. grunniens that may be used for further investigations on the testicular physiology of this species or for comparative studies on gonad morphology. The description of the testicular cycle of the freshwater drum provided here will allow the reproductive staging of male individuals for a variety of purposes either for fisheries management or for the incipient aquaculture of this species.