bluuebunny/crossref_metadata_2025_split huggingface dataset:
Gastronomy tourism through tea and coffee: travellers’ museum experience
Authors: Seyitoğlu Faruk , Alphan Eda 
Published: June 2021

Purpose
The main aim of the present research is to investigate the tea and coffee experience of travellers around the world and clutch the dimensions of tea and coffee museum experience.

Design/methodology/approach
Travellers who had experienced tea and coffee museums were purposefully selected as a sample group for the study. As tea and coffee museums that are benefiting from user-generated content (UGC) are limited, a qualitative multiple case study method has been chosen to enrich more comments and obtain more data. For the data gathering, as a UGC platform, TripAdvisor was benefited.

Findings
According to an inductive content analysis of reviews, the model of dimensions of tea and coffee museum experience that consist of nine main categories revealed: educational experience, authentic experience, memorable experience, participatory experience, shopping experience, atmosphere, facilities, employees and tour guides and negative experiences (negative staff attitudes and skills, lack of foreign language explanations and cleanliness).

Originality/value
To the best of the authors’ knowledge, this study is the first to examine the tea and coffee museum experience of travellers around the world. It contributes to the gastronomy literature by providing the dimensions of the tea and coffee museum experience.
Bolstering innovative work behaviours through leadership, affective commitment and organisational justice: a three-way interaction analysis
Authors: Khaola Peter Phomane , Musiiwa Douglas 
Published: June 2021

PurposeThe effects of transformational leadership, affective commitment and organisational justice on innovative work behaviours (IWBs) have been widely published in extant literature. Yet, despite extensive scholarly publications in these areas, little is known about the joint effects of these factors on IWBs. The purpose of this study is to examine if the effects of transformational leadership on IWBs are moderated by affective commitment and organisational justice.Design/methodology/approachBased on data collected from 263 respondents, this paper uses social exchange, job demands-resources, information processing and broaden-and-build theories to explore these relationships. This study further deploys Hayes’s (2013) PROCESS Macro to analyse data.FindingsOf the three independent variables in this study, the results suggest that only transformational leadership has the main effects on IWB. More importantly, the results further suggest that transformational leadership has the largest impact on IWB when both affective commitment and organisational justice are high rather than low. The impact of transformational leadership is also significant when affective commitment is high and organisational justice is low.Practical implicationsThis paper submits that organisations can boost IWBs through engendering employee affective commitment and concomitantly assisting supervisors to acquire transformational leadership and fairness skills.Originality/valueTo our knowledge, this is the first study to analyse the effects on IWBs, of a three-way interaction between transformational leadership, affective commitment and organisational justice; with substantial potential to advance theory and practice in leadership and innovation sciences.
Understanding the impact of the relationship quality on customer loyalty: the moderating effect of online service recovery
Authors: Tseng Shu-Mei 
Published: June 2021

PurposeThe purpose of this study is to examine the impact of the relationship quality on customer loyalty. The moderating role played by online service recovery in this study is further discussed.Design/methodology/approachA quantitative Web-based survey study was conducted to statistically test these relationships among relationship quality, service recovery and customer loyalty. Data collected from 183 respondents were taken for analysis through partial least squares.FindingsThe findings reveal that relationship quality has significant influence on customer loyalty, whereas service recovery has moderated effect on the relationship between relationship quality and customer loyalty.Research limitations/implicationsThe respondents of this study were recruited from online panels; thus, a purposive sample could be a biased indication of the characteristics of the actual population. Therefore, it is suggested that future researchers enroll subjects from a statistical population that accurately represents the entire population and, in addition, that they collect more responses to increase the generalizability of the findings.Practical implicationsBecause failures in service delivery are inevitable, recovery of such encounters thus represents a significant challenge for service firms. Hence, this study proposes concrete suggestions for firms to manage and operate e-commerce websites, as well as to enhance relationship quality and customer loyalty.Originality/valueService failures have been the bane of e-commerce, compelling customers to either abandon transactions entirely or switch to a physical competitor. Many firms have realized the importance of maintaining strong relationships with customers to enhance their loyalty. However, previous literature has a few studies conducted on the relationships among service recovery, relationship quality and customer loyalty in the e-commerce context. Therefore, it is meaningful to identify these relationships.
Capabilities and skills to orchestrate innovation networks
Authors: Toigo Taisson , Wegner Douglas , Silva Silvio B. da , Zarpelon Felipe de Mattos 
Published: June 2021

Purpose
This study aims to present a theoretical analysis on the capabilities (at the organizational) and skills (at the individual level) of the hub organization (orchestrator) in an innovation network.

Design/methodology/approach
The authors conducted literature reviews on the orchestration of innovation networks; and networking capabilities.

Findings
This study presents a theoretical model and a research agenda.

Originality/value
In interorganizational relations, a central actor can stand out the role of intentionally creating, extracting and distributing value in the network, generating gains for all members. Literature recognizes this set of intentional and deliberate actions as the “orchestration” of resources in the network. Despite the increasing interest regarding the theme, the phases and specific capabilities for orchestration still lack further investigation.
Client opportunism in agency-client relationship: the role of information asymmetry, agency response and calculative commitment
Authors: Jayasimha Kambalor Ramakrishna 
Published: June 2021

PurposeThe focus is on how agencies can mitigate client opportunism in an agency-client relationship (ACR), particularly during the agency selection stage involving a pitch. This paper aims to empirically investigate the moderating effects of organizational mechanisms (particularly informational cues) and the agency’s past behavior on client opportunism. In a moderated moderation, this paper tests the effects of calculative commitment, informational cue and agency’s past behavior on the main effect.Design/methodology/approachThe research is in the context of ACR involving a pitch at the agency selection stage. A mixed-method approach is used. In depth interviews with senior level executives were used to design the experimental vignettes. The main study uses experimental vignettes in a survey.FindingsThe study finds the prevalence of client opportunism during the pitch. The study reveals a significant relationship between information asymmetry and client opportunism. The findings of the study support the effectiveness of organizational mechanisms in mitigating client opportunism. The findings indicate that a proactive approach such as using informational cues mitigates client opportunism as it signals to the client that the agency cares for its intellectual property. Clients also take a cue from agencies past behavior. Third-party complaints and voice complaint deters client opportunism. Moderated moderation reveals that the client’s calculative commitment impacts client opportunism.Originality/valueThe study is novel in empirically examining client opportunism during the agency selection stage involving a pitch. The study re-emphasizes that information asymmetry is the primary reason for client opportunism in ACR at the agency selection stage. The role of organizational mechanism and agency response in mitigating client opportunism is a welcome addition. Moderated moderation effects involving calculative commitment is a novel addition.
Earnings management and audit quality at Damascus securities exchange: does managerial ownership matter?
Authors: Mardnly Zukaa , Badran Zinab , Mouselli Sulaiman 
Published: June 2021

Purpose
The purpose of this study is to examine the individual and combined effect of managerial ownership and external audit quality, as two control mechanisms, on earnings management.

Design/methodology/approach
This study applies ordinary least squares estimates on fixed-time effects panel regression model to test the impact of the investigated variables on earnings management for the whole population of banks and insurance companies listed at Damascus Securities Exchange (DSE) during the period from 2011 to 2018.

Findings
The empirical evidence suggests a negative non-linear relationship between managerial ownership (as proxied by board of directors’ ownership) on earnings management. However, neither audit quality nor the simultaneous effect of the managerial ownership and audit quality (Big 4) affects earnings management.

Research limitations/implications
DSE is dominated by the financial sector and the number of observations is constrained by the recent establishment of DSE and the small number of firms listed at DSE. In addition, the non-availability of data on executive directors’ and foreign ownerships restrict our ability to uncover the impact of different dimensions of ownership structure on earnings management.

Practical implications
First, it stimulates investors to purchase stocks in financial firms that enjoy both high managerial ownership, as they seem enjoying higher earnings quality. Second, the findings encourage external auditors to consider the ownership structure when choosing their clients as the financial statements’ quality is affected by this structure. Third, researchers may need to consider the role of managerial ownership when analyzing the determinants of earnings management.

Originality/value
It fills the gap in the literature, as it investigates the impact of both managerial ownership and audit quality on earnings management in a special conflict context and in an unexplored emerging market of DSE. It suggests that managerial ownership exerts a significant role in controlling earnings management practices when loose regulatory environment combines conflict conditions. However, external audit quality fails to counter earnings management practices when conditions are fierce.
Managing regional logistics in times of crisis: a COVID-19 case study
Authors: Durugbo Christopher M. , Almahamid Soud M. , Budalamah Lulwa H. , Al-Jayyousi Odeh R. , BendiMerad Batoul 
Published: June 2021

PurposeCoronavirus Disease 2019 (COVID-19) is a pandemic with unique regional logistics management (RLM) challenges to respond to the chaos created by the crisis and to restore normality for operations and supply chains in home nations. The purpose of this article is to explore RLM in times of crisis from the perspective of public authorities responsible for combating the COVID-19 pandemic. The article also discusses the significance of crisis-driven RLM for humanitarian logistics and supply chain (HLSC) management.Design/methodology/approachGrounded on an inductive case study logic and guided by a constructivist perspective, this research involves semi-structured interviews with 15 managers and strategists responsible for the RLM of COVID-19 to capture lessons learnt so far from mitigating the transmission and spread of COVID-19. Underpinning the research is a conceptual RLM model premised on coordination, communication, and containment mechanisms (the 3Cs of crisis-driven logistics), as crisis response.FindingsThe study finds that the triggering of regional logistics in times of crisis for the COVID-19 case involves taskforce teams with centralisation for crisis readiness, information infrastructure with digitalisation for crisis protocols, and capacity calculations with orchestration for crisis scenarios. The study also finds that navigating the challenges for the 3Cs of crisis-driven logistics entails forward-thinking leadership for culture-based commitments, first-hand clarity for compliance-based campaigns, and far-reaching solidarity for compassion-based contributions.Originality/valueThis article addresses the gap in knowledge on RLM and potential priorities that underpin crisis-driven RLM strategies for HLSCs. The research is original in its argument for regional perspectives on logistics strategies that contribute to the “viability” and “integrity” of HLSCs. The research also uniquely focuses on RLM in times of crisis and proposes a conceptual RLM model of strategies for enhancing HLSCs.
Stochastic inventory-routing problem with lateral transshipment for perishable product
Authors: Fattahi Parviz , Tanhatalab Mehdi 
Published: June 2021

Purpose
This study aims to design a supply chain network in an uncertain environment while exists two options for distribution of the perishable product and production lot-sizing is concerned.

Design/methodology/approach
Owing to the complexity of the mathematical model, a solution approach based on a Lagrangian relaxation (LR) heuristic is developed which provides good-quality upper and lower bounds.

Findings
The model output is discussed through various examples. The introduction of some enhancements and using some heuristics results in better outputs in the solution procedure.

Practical implications
This paper covers the modeling of some real-world problems in which demand is uncertain and managers face making some concurrent decisions related to supply chain management, transportation and logistics and inventory control issues. Furthermore, considering the perishability of product in modeling makes the problem more practically significant as these days there are many supply chains handling dairy and other fresh products.

Originality/value
Considering uncertainty, production, transshipment and perishable product in the inventory-routing problem makes a new variant that has not yet been studied. The proposed novel solution is based on the LR approach that is enhanced by some heuristics and some valid inequalities that make it different from the current version of the LR used by other studies.
Early COVID-19 policy response on healthcare equity prices
Authors: Gurrib Ikhlaas 
Published: June 2021

Purpose
This paper aims to investigate the implementation of the short selling ban policy imposed by the Italian stock exchange on health-care stock prices, as a tool to mitigate COVID-19 price effects. Important contributions are in terms of assessing the effect of the temporary short selling ban on restricted health-care stocks; the effect of COVID-19 cases and crude oil price volatility onto health-care stocks; and whether COVID-19 resulted in a change in the risk and average stock price of health-care stocks.

Design/methodology/approach
The methodology involves impulse responses to capture the shock of the short selling ban onto health-care stocks, and Markov switching regimes to capture the effect of COVID-19 onto the risk and prices in the health-care industry. Daily data from 9 November 2018 till 23 December 2020 is used.

Findings
Findings suggest there were significant changes in average prices in health-care technology and health-care services stocks before, during and after the short selling ban. Shocks to the number of COVID-19 cases and crude oil price volatility impacted health-care stocks but lasted only for a few days. While daily changes in the number of COVID-19 cases impacted some health-care stocks in the presence of a two-state Markov regime, insignificant coefficients and relatively low duration suggest that the short selling policy did not significantly change the average price and risk in health-care stocks to explain a two-state regime in the health-care industry.

Research limitations/implications
Insignificant coefficients in a two-state Markov regime reinforce that short-selling policies have a short-lasting effect onto health-care equity prices. The findings are limited by the duration of the short selling policy, the pandemic event and the health-care industry.

Originality/value
This is the first study to look at the impact of early COVID-19 and short selling ban policy on health-care stocks.
Institutions and technology in the value co-creation process of restaurant consumers: a service-dominant logic perspective
Authors: Scarlett Gabriella , Reksoprawiro Ricky , Amelia Novi , Wibowo Alexander Joseph Ibnu 
Published: June 2021

Purpose
This study aims to examine the influence of institutions and technology on value co-creation outcomes. These outcomes include strategic benefits, value-in-context and novel operant resources. The problem in this study is analyzed based on the perspective of service-dominant logic or the service ecosystem.

Design/methodology/approach
Primary data collection was carried out using a questionnaire through an online survey. All indicators are measured using a seven-point Likert scale. The exploratory factor analysis technique was applied to test the construct validity. We obtain data from 358 McDonald's restaurant consumers. Furthermore, nine hypotheses were tested using simple and multiple linear regression.

Findings
The results of this study proved that the nine proposed hypotheses were not rejected. Technology has been shown to significantly influence institutions, and both institutions and technology have also been shown to influence strategic benefits. Furthermore, institutions, technology, strategic benefits and novel operant resources are shown to influence value-in-context. Finally, institutions and technology are proven to influence novel operant resources.

Research limitations/implications
The research focused solely on the fast-food restaurant sector of Indonesia, and thus, the results may not be applicable to other service sectors. Manager engagement is needed in the value co-creation process and the sustainability of the service ecosystem. Furthermore, technology and institutions need to be built through dialogical interactions and shared understanding to more effectively implement the corporate strategy.

Originality/value
This research offers several novel contributions: the design of new instruments and an empirical model. Besides, the authors analyze several relatively new constructs, such as technology, institutions, novel operant resources, strategic benefits and value-in-context.
Technological advances in stable isotope analysis provide ever more insights into animal ecology
Authors: Bortoluzzi Jenny , Darby Jamie , Jackson Andrew L. 
Published: June 2021

AbstractIn Focus: Whiteman J. P., Newsome S. D., Bustamante P., Cherel Y., Hobson K. A. (2021). Quantifying capital versus income breeding: New promise with stable isotope measurements of individual amino acids. Journal of Animal Ecology, 90, 1408–1418. The use of bulk stable isotope analysis (SIA) has become a staple in the field of ecology since the 1980s. This approach has proven its utility, but comes with limitations rooted in assumptions and confounding factors. Compound‐specific SIA (CS‐SIA) has the potential to address questions out of reach of bulk SIA by providing information on physiological pathways as well as dietary sources of consumer isotopes. Whiteman et al. (2021) provide an excellent example of the power of CS‐SIA using amino acid stable isotopes to quantify the extent of capital versus income breeding involved in emperor penguin egg production. By doing so, they reframe an important life‐history trait as a spectrum, rather than a dichotomy. This showcases the use of CS‐SIA as a tool for investigating the resource allocation strategies employed by this species, and the potential for this technique to untangle the life‐history strategies of a broad range of species.
Recovery of a cultivation grazer: A mechanism for compensatory growth of Thalassia testudinum in a Caribbean seagrass meadow grazed by green turtles
Authors: Gulick Alexandra G. , Johnson Robert A. , Pollock Clayton G. , Hillis‐Starr Zandy , Bolten Alan B. , Bjorndal Karen A. 
Published: June 2021

Abstract

Recovery of green turtles (Chelonia mydas), mega‐herbivores that consume seagrasses, is resulting in dramatic ecosystem‐wide changes as meadows are returned to a natural grazed state. The green turtle grazing strategy, with long‐term cultivation of meadows and high foraging site fidelity, is distinct from other terrestrial and aquatic mega‐herbivores and may affect seagrass compensatory growth responses. Identifying the mechanisms of compensatory growth responses to grazing is essential to understand the functioning of plant systems under natural grazing regimes.

In a naturally grazed Caribbean seagrass ecosystem, we identify a mechanism for compensatory growth responses to grazing by evaluating relationships between Thalassia testudinum morphology and growth, grazing intensity, and canopy light dynamics in grazed and ungrazed areas.

The morphological characteristics that explain variability in T. testudinum growth differed between grazed and ungrazed areas. In grazed areas, T. testudinum leaf linear growth, leaf area growth, and productivity:biomass (P:B) significantly increased as above‐ground biomass decreased; P:B also increased with shoot density. Mass growth in grazed areas exhibited an increasing trend with shoot density and was maintained above a threshold of 2.5 g dry mass m−2 above‐ground biomass. In ungrazed areas, trends for mass growth and P:B with above‐ground biomass and shoot density were opposite to those in grazed areas. In grazed areas, shoot density significantly increased with grazing intensity while above‐ground biomass decreased and leaf area index (LAI) was not affected. Light availability at canopy height was greater in grazed areas than in ungrazed areas, and canopy light attenuation increased with shoot density in grazed areas.

Synthesis. Grazing removes above‐ground biomass, which increases light availability and stimulates leaf growth and turnover (i.e. compensatory growth). Shoot density increases with grazing intensity, maintaining LAI and canopy light harvesting potential. This maximizes the potential for leaf photosynthetic activity and provides the plant with the capacity to sustain mass growth and support a compensatory growth response to grazing. This study presents novel insight for assessing the underlying mechanisms of plant compensatory growth responses to cultivation grazing and proposes potential thresholds that may be used to evaluate the sustainability of in situ grazing pressure by a recovering mega‐herbivore.