bluuebunny/crossref_metadata_2025_split huggingface dataset:
Storescape and customer loyalty: employee citizenship behaviour towards customers as a catalyst
Authors: Gorji Mohammadbagher , Siami Sahar , Grimmer Louise , Grimmer Martin 
Published: February 2021

PurposeThe purpose of the current paper is to examine the relationship between storescape (retail's physical and social environment factors) and customer loyalty (CL) and how employee citizenship behaviour towards customer (ECB-C) facilitates this relationship.Design/methodology/approachThis study used a descriptive quantitative, non-experimental research method using a cross-sectional design with a self-administered questionnaire. In total, 415 department store customers in Australia responded to the survey through an online panel provider.FindingsResults confirmed the significance of all relationships between physical and social storescape factors, customer satisfaction (CS) and loyalty, except the direct effect of physical factors on CL. The findings also highlighted the interaction effect of ECB-C in the relationship between storescape factors, satisfaction and CL, indicating that these effects are stronger at higher levels of ECB-C than lower levels.Practical implicationsThe study provides insights for department store retailers, practitioners and marketing managers into the role of ECB-C in forming and shaping CS and loyalty, especially when there is a lack of storescape effect on CS and loyalty.Originality/valueThis study extends the consecutive relationship of the stimulus–organism–response (SOR) model by adding ECB-C as a moderator. The study employed resource exchange (RE) theory to investigate the direct effect of storescape on CL beyond its indirect effect through organism suggested by the SOR model.
The effect of human model image backgrounds on consumer responses: empirical evidence from a Chinese apparel e-retailer
Authors: Wu Ruijuan , Li Yan 
Published: February 2021

PurposeThe objective of this study was to examine the effects of human model backgrounds (concrete backgrounds vs. solid backgrounds) on consumer responses (attention and attitude) and to determine the mechanism and boundary conditions behind such effects.Design/methodology/approachThe research consisted of one eye-tracking experiment and two experimental studies.FindingsThe results showed that consumers notice faster and pay more attention to the central figure against solid backgrounds. However, concrete backgrounds elicit more favorable attitudes toward products, and mental imagery mediates the effects of image backgrounds on consumers' attitudes. The authors also found that the situation moderates the relationship between image background and attitude.Originality/valueThe study also supplements the literature on the effects of image backgrounds on consumer responses and the literature on online presentation using human models. Last, the study combines questionnaires with an eye-tracking experiment to obtain a clearer and more comprehensive understanding of the results.
Determinants of bank stability in a small island economy: a study of Fiji
Authors: Chand Shasnil Avinesh , Kumar Ronald Ravinesh , Stauvermann Peter Josef 
Published: February 2021

Purpose
This study aims to examine the determinants of bank stability based on three measures of bank stability while accounting for key bank-specific, macro-finance and structural variables. The aim is to underscore key indicators of stability that can be tracked by analysts, bank managers and regulators, especially in small economies such as Fiji.

Design/methodology/approach
The sample comprises a balanced panel of seven banking and financial institutions over the period 2000-2018. For consistency of data and similar functions in terms of deposit and loans, this paper considers five commercial banks and two credit institutions in Fiji. A fixed-effect method of regression is applied, to control for bank heterogeneity. The dependent variable is bank stability, which is based on three measures – the Z-score, the risk-adjusted return on assets and the risk-adjusted equity to assets ratio.

Findings
It is noted that bank size, funding risk, credit risk and Herfindahl-Hirschman index are positively associated with bank stability. In the extended model, both inflation and economic growth are positively associated with bank stability, although only inflation is statistically significant. Moreover, factors having a negative association with bank stability are the liquidity risk, the net interest margin and the remittances inflow. Additionally, the domestically generated political crises of the years 2000 and 2006 and the global financial crisis of 2007–2008 are negatively associated with bank stability.

Originality/value
This study empirically examines the determinants of bank stability in Fiji’s banking sector. Unlike previous studies, this study considers three measures of stability, with z-score as the dominant measure and as explanatory variables, bank-specific, macro-finance and structural variables. The bank-specific data used in the study were hand-picked from the disclosure statements of banks and macro-finance data were extracted from the World Bank Indicators. The study underscores pertinent factors associated with bank stability in the small island economy of Fiji, which can be of interest to analysts, bankers, regulators and researchers in this domain.
People-centred management for improving construction workers' productivity in Zimbabwe
Authors: Moyo Tirivavi , Crafford Gerrit , Emuze Fidelis 
Published: February 2021

PurposeWhile operational factors reduce construction workers' productivity in Zimbabwe, the impact of the people-centred management aspects has not been empirically interrogated as a remedy. This article reports on a study that sought to determine significant people-centred management aspects that lead to improved labour productivity and assesses the existence of statistically significant differences due to the demographic variables of respondents. Demographic-specific strategies that enhance construction “workers” productivity were revealed.Design/methodology/approachThe survey research design using a self-administered questionnaire was deployed to collect the primary data. The design followed a positivist paradigm to evaluate objectively how people-centred management affects construction workers' productivity. The statistical data were descriptively and inferentially analysed.FindingsPeople-centred management was determined to be significant in improving construction workers' productivity, with the most significant aspect being the building of employee confidence in related approaches. Designations and educational levels mostly indicated a statistically significant difference in several aspects that included the adoption of a functional reward culture for workers and training on people-centred principles. Training on-site management and construction workers in people-centred management and its application are crucial to improving construction workers' productivity.Research limitations/implicationsConstruction companies should drastically improve their concern for people while they sustain a high concern for production within their construction sites. Although several factors affect construction workers' productivity, this study determined that management-related factors and people-centred management were significant towards influencing low productivity in Zimbabwe.Originality/valueThe study determined people-centred management and demographic-specific interventions as being able to improve construction workers' productivity in Zimbabwe.
A new two-element MIMO antenna system for cognitive radio applications
Authors: Srikar D. , Anuradha Sundru 
Published: February 2021

Purpose
This study aims to propose a two-element multi-input-multi-output (MIMO) antenna for cognitive radio MIMO applications to avoid the complexities involved in reconfigurable antennas and improve the spectrum utilization efficiency.

Design/methodology/approach
The proposed MIMO antenna system comprises a wideband antenna that operates at 2 GHz–12 GHz for sensing the spectrum and four pairs of antennas for communication, which are single and dual-band antennas. Each pair of antennas meant for communication consists of two similar antennas. Moreover, the antennas meant for communication cover 93% of the bandwidth of the sensing antenna.

Findings
The first pair of antennas accessible at ports P2 and P6 and the second pair of antennas accessible at ports P4 and P8, which are dual-band antennas, operate at 3.05 GHz–3.85 GHz, 5.8 GHz–8 GHz and 2.05 GHz–2.55 GHz, 4.7 GHz–6.1 GHz, respectively. While the third pair of antennas accessible at ports P3 and P7 and the fourth pair of antennas accessible at ports P5 and P9 are single-band antennas and operate at 3.85 GHz–4.7 GHz and 8 GHz–11 GHz, respectively. Minimum isolations of 20 dB and 15 dB are attained between every two similar antennas for communication and between the sensing antenna and the antennas meant for communication, respectively. The correctness of the proposed antenna is verified with a fine match between the results obtained from simulations and measurements.

Originality/value
The proposed MIMO antenna possesses salient features, such as polarization diversity and performing a maximum of four communication tasks when all the white spaces are detected.
A novel numerical method for the solution of nonlinear equations with applications to heat transfer
Authors: Reddy J.N. , Martinez Matthew , Nampally Praneeth 
Published: February 2021

Purpose
The purpose of this study is to extend a novel numerical method proposed by the first author, known as the dual mesh control domain method (DMCDM), for the solution of linear differential equations to the solution of nonlinear heat transfer and like problems in one and two dimensions.

Design/methodology/approach
In the DMCDM, a mesh of finite elements is used for the approximation of the variables and another mesh of control domains for the satisfaction of the governing equation. Both meshes fully cover the domain but the nodes of the finite element mesh are inside the mesh of control domains. The salient feature of the DMCDM is that the concept of duality (i.e. cause and effect) is used to impose boundary conditions. The method possesses some desirable attributes of the finite element method (FEM) and the finite volume method (FVM).

Findings
Numerical results show that he DMCDM is more accurate than the FVM for the same meshes used. Also, the DMCDM does not require the use of any ad hoc approaches that are routinely used in the FVM.

Originality/value
To the best of the authors’ knowledge, the idea presented in this work is original and novel that exploits the best features of the best competing methods (FEM and FVM). The concept of duality is used to apply gradient and mixed boundary conditions that FVM and its variant do not.
An enhanced cosine-based visual technique for the robust tweets data clustering
Authors: K Narasimhulu , KT Meena Abarna , B Sivakumar 
Published: February 2021

PurposeThe purpose of the paper is to study multiple viewpoints which are required to access the more informative similarity features among the tweets documents, which is useful for achieving the robust tweets data clustering results.Design/methodology/approachLet “N” be the number of tweets documents for the topics extraction. Unwanted texts, punctuations and other symbols are removed, tokenization and stemming operations are performed in the initial tweets pre-processing step. Bag-of-features are determined for the tweets; later tweets are modelled with the obtained bag-of-features during the process of topics extraction. Approximation of topics features are extracted for every tweet document. These set of topics features of N documents are treated as multi-viewpoints. The key idea of the proposed work is to use multi-viewpoints in the similarity features computation. The following figure illustrates multi-viewpoints based cosine similarity computation of the five tweets documents (here N = 5) and corresponding documents are defined in projected space with five viewpoints, say, v1,v2, v3, v4, and v5. For example, similarity features between two documents (viewpoints v1, and v2) are computed concerning the other three multi-viewpoints (v3, v4, and v5), unlike a single viewpoint in traditional cosine metric.FindingsHealthcare problems with tweets data. Topic models play a crucial role in the classification of health-related tweets with finding topics (or health clusters) instead of finding term frequency and inverse document frequency (TF–IDF) for unlabelled tweets.Originality/valueTopic models play a crucial role in the classification of health-related tweets with finding topics (or health clusters) instead of finding TF-IDF for unlabelled tweets.
SiO2 modified graphene oxide hybrids for improving fretting wear performance of ultra-high molecular weight polyethylene
Authors: Xin Xiaocui , Wang Yunxia , Meng Zhaojie , Yan Fengyuan 
Published: February 2021

Purpose
The purpose of this paper is to investigate the fretting wear performance of ultra-high-molecular-weight-polyethene (UHMWPE) with addition of GO and SiO2.

Design/methodology/approach
In this study, GO were synthesized and SiO2 nanoparticles were grafted onto GO. The effect of nanofiller on fretting wear performance of UHMWPE was investigated.

Findings
The results indicated that GO was successfully synthesized and SiO2 nanoparticles successfully grafted onto GO. Incorporation of GS was beneficial for the reduction in friction and the improvement in wear resistance of UHMWPE. GO was beneficial for reducing friction coefficient, while SiO2 was good for improving wear resistance. There existed a tribological synergistic effect between GO nanosheet and SiO2 nanoparticles.

Research limitations/implications
The hybrids of GS were promising nanofiller for improving the fretting wear performance of UHMWPE.

Originality/value
The main originality of the research is to reveal the effect of GO and SiO2 nanoparticles on fretting behavior of UHMWPE. The result indicated hybrids of GS were promising nanofiller for improving the fretting wear performance of UHMWPE.
Formulation of control strategy on the environmental impact potential as a result of the development of palm oil plantation
Authors: Syahza Almasdi , Irianti Mitri 
Published: February 2021

Purpose
The purpose of this study is to analyze strategies for controlling potential environmental impacts as a result of developing oil palm plantations.

Design/methodology/approach
Research sites in the first year have been carried out in potential areas for the development of oil palm plantations, both through plasma through Badan Usaha Milik Negara (state-owned enterprises) and Badan Usaha Milik Swasta (private-owned companies) and self-help by the community. The research locations were carried out in the Riau mainland areas, including Kampar, Rokan Hulu and Kuantan Singingi regencies. In contrast, the Riau coastal areas were Pelalawan, Siak, Bengkalis, Indragiri Hilir, Indragiri Hulu and Rokan Hilir. The two research areas have different productivity caused by differences in soil fertility. The method used for data collection is the rapid rural appraisal method, which is a participatory approach to obtain data/information and general evaluation in the field in a relatively short time.

Findings
Oil palm commodities are the most popular, especially in the Riau region. This is evidenced by the rapid development of oil palm plantations, namely, 1,119,798 ha in 2001 and increased to 2,372,402 ha in 2013. During the 2001–2013 period, the average growth rate was 6.46% per year, whereas other plantation commodities such as rubber and coconut have decreased. #R2.6 An increase follows the expansion of the plantation area in the production of fresh fruit bunches (FFB). Crude palm oil (CPO) production from 1,792,481 tons in 2001 increased to 7,570,854 tons in 2013, with an average annual growth of 12.76%. CPO production capability in Riau is supported by 172 palm oil mill (POM) units with a processing capacity of 7,800 tons per hour. POM is not spread evenly but is concentrated in nucleus and plasma plantations. Independent smallholders with their scattered land located far from the existing POM. This condition causes the low quality of FFB to the mill due to the distance between the plantation and POM.

Originality/value
The virtue of this research is to find an institutional arrangement strategy for oil palm agriculture to spur growth through the development of the downstream palm oil industry. The strategy is intended to create economic added value so that efforts to accelerate community economic development can be increased.
Commentary on “De-fusing and re-fusing face-to-face encounters involving autistic persons in Hong Kong”
Authors: Nunkoosing Karl 
Published: February 2021

PurposeThe purpose of this paper is to provide a commentary on Alex Cockain’s article “De-fusing and re-fusing face-to-face encounters involving autistic persons in Hong Kong”.Design/methodology/approachThe commentary considers the issues raised in Cockain’s article primarily from a focus on Goffman’s concept of “stigma”. Cognitive, emotional and behavioural components of stigma are examined and its wider relevance considered.FindingsThere has been less research on the stigma of learning disability than on that of mental health, despite a very early study of learning disability (Edgerton, 1967) using the concept only four years after the publication of Goffman’s (1963) seminal work. A number of points of relevance of stigma are identified including to social role valorisation, visible and invisible stigmas, the concept of “passing”, microaggression, disablism and labelling.Originality/valueThe commentary illustrates the relevance of the concept of stigma to other aspects of learning disability and disability scholarship.
Fingermark visualization exploiting electrostatic detection apparatus (ESDA): The effect of the composition and age of the latent deposit
Authors: Zampa Francesco , Mancini Luca , Caligiore Gaetano 
Published: February 2021

AbstractPaper evidence usually undergoes two consecutive examinations in forensic laboratories: ESDA (electrostatic detection apparatus) to detect indented impressions and a subsequent search for fingermarks by optical, physical, and chemical techniques. The ability of ESDA in visualizing fingermarks is well known. The aim of the present study is to understand better how long fingermarks can be developed with ESDA and if the different constituents of fingermarks show a different susceptibility to being developed. Several types of marks were collected from six donors on A4 standard office copy paper and tested with ESDA up to 69 days from deposition. A clear difference between natural, eccrine, and sebaceous marks emerged, being the latter ones better developed. ESDA developed standard sebaceous marks up to 16 days from deposition, whereas natural marks were visible within a few days. Eccrine marks were mainly visualized in reverse mode, despite the quality of these marks was not as good as the sebaceous marks. The appearance of the mark (standard/reverse) seemed to be correlated with time since deposition. Data suggest that the mechanism by which ESDA visualizes the fingermarks could be related to the residue (water‐soluble and/or non‐water‐soluble) available on the surface of the substrate and not yet absorbed by the paper. ESDA could act as a useful screening tool in fingermark visualization on porous surfaces, especially because it is a non‐destructive technique. Therefore, as a general procedure, it is highly recommended to acquire potential fingermarks developed by means of ESDA before proceeding with fingermark visualization.
Causes of admission to a raptor rehabilitation centre and factors that can be used to predict the likelihood of release
Authors: Maphalala Machawe I. , Monadjem Ara , Bildstein Keith L. , Hoffman Ben , Downs Colleen 
Published: February 2021

AbstractAdmission records of rescued birds are an important source of information for tracking the prevalence of human‐related threats to wildlife. In this study, we used admission records from January 2015 to December 2016 to review the causes for raptor admissions to a raptor rehabilitation centre in Pietermaritzburg, South Africa, and to determine factors that can be used to predict the outcome of rehabilitation. During the study period, 242 raptors were admitted to the centre, representing 33 species. The major causes of admission were collision‐related injuries (52%), grounded birds (12%) and orphaned chicks (10%). The most common casualties were spotted eagle‐owl Bubo africanus (23%), yellow‐billed kite Milvus migrans aegyptius/parasitus (12%), jackal buzzard Buteo rufofuscus (10%) and western barn owl Tyto alba (10%). The rehabilitation centre had a release rate of 48%. Reason for admission was a significant predictor of the outcome of rehabilitation while other variables were not. Raptors with no severe injuries such as orphaned chicks and grounded birds were more likely to have successful rehabilitation treatment than raptors suffering from collision injuries. Wildlife rehabilitators can use the results of the present study to develop triage guidelines for raptors admitted to rehabilitation centres.
Factors associated with medical students’ interest in remote and very remote practice in Australia: A national study
Authors: Raftery Dylan , Isaac Vivian , Walters Lucie 
Published: February 2021

AbstractObjectiveTo investigate the factors that are associated with medical student interest in remote and very remote practice in Australia.DesignAggregated data of an annual cross‐sectional survey from 2013 to 2017.SettingAustralia.ParticipantsMedical students from 17 medical schools, at the point of finishing one year of clinical training in a rural or remote location in Australia.Main outcome measuresIntention for working in a remote or very remote location as a doctor.ResultsResponses were analysed from 3328 medical students. From this cohort, 37.6%, 54.0% and 7.0% of students reported future career intent in capital or major cities; regional Australia; and remote or very remote Australia respectively. Multivariable analysis indicated students interested in remote and very remote practice compared to those interested in regional practice were more likely to be from a rural background, have prior generalist intentions, felt as though their rural clinical school (RCS) experience increased interest in remote and very remote practice, and had higher rural practice self‐efficacy. Odds ratios were larger for these factors when students interested in remote or very remote practice were compared with students interested in practicing in capital or major cities.ConclusionsRural background, prior generalist intentions, rural practice self‐efficacy and the overall influence of the RCS experience are associated with interest in remote and very remote practice.