bluuebunny/crossref_metadata_2025_split huggingface dataset:
The human factor: assessing individuals’ perceptions related to cybersecurity
Authors: Ramlo Susan , Nicholas John B. 
Published: March 2021

Purpose
The purpose of this paper is to reveal and describe the divergent viewpoints about cybersecurity within a purposefully selected group of people with a range of expertise in relation to computer security.

Design/methodology/approach
Q methodology [Q] uses empirical evidence to differentiate subjective views and, therefore, behaviors in relation to any topic. Q uses the strengths of qualitative and quantitative research methods to reveal and describe the multiple, divergent viewpoints that exist within a group where individuals sort statements into a grid to represent their views. Analyses group similar views (sorts). In this study, participants were selected from a range of types related to cybersecurity (experts, authorities and uninformed).

Findings
Four unique viewpoints emerged such that one represents cybersecurity best practices and the remaining three viewpoints represent poor cybersecurity behaviors (Naïve Cybersecurity Practitioners, Worried but not Vigilant and How is Cybersecurity a Big Problem) that indicate a need for educational interventions within both the public and private sectors.

Practical implications
Understanding the divergent views about cybersecurity is important within smaller groups including classrooms, technology-based college majors, a company, a set of IT professionals or other targeted groups where understanding cybersecurity viewpoints can reveal the need for training, changes in behavior and/or the potential for security breaches which reflect the human factors of cybersecurity.

Originality/value
A review of the literature revealed that only large, nation-wide surveys have been used to investigate views of cybersecurity. Yet, surveys are not useful in small groups, whereas Q is designed to investigate behavior through revealing subjectivity within smaller groups.
Online food delivery portals during COVID-19 times: an analysis of changing consumer behavior and expectations
Authors: Dsouza Durant , Sharma Dipasha 
Published: March 2021

Purpose
This study aims to understand the consumer behavior in the context of online food delivery services that has become crucial for all the players in the market to meet their bottom line, especially given the fact that COVID-19 has altered the mindset of consumers. The current perception was addressed and analyzed to understand the trends. So, this study examined various parameters such as e-services quality, food quality (FQ), safety measures (SM), customer satisfaction (CS) and customer loyalty (CL) in correlation to each other.

Design/methodology/approach
An online survey was conducted for users of the online food delivery services to understand the intentions during the month of June 2020. The total number of responses gathered were 201. The responses collected were analyzed based on the constructs formed for the following tests: reliability, convergent and discriminant analysis. Also, principal component analysis was performed to ensure that the variables are correlated to each other. This ensured that the structural equation model built is valid and of best fit. The hypotheses were tested for the discussed variables, and the results were presented accordingly.

Findings
The research has indicated that FQ plays a vital role for CS which indirectly influences CL. Also, the SM adopted by a restaurant and delivery service will help retain their customer base, thus ensuring loyalty.

Practical implications
The study will help managers of restaurants and online food platforms reorient their business model and framework according to the parameters that affect the mindset of the consumer and also help improve the retention of their customer base.

Originality/value
This study is original in nature and takes onto account the COVID-19 situation. The study provides insights for online food platforms to touch mainly the pain points and insights by the consumer which will aid in developing new strategies for business development and customer retention in the future.
Framing the role of higher education in sustainable development: a case study analysis
Authors: Elmassah Suzanna , Biltagy Marwa , Gamal Doaa 
Published: March 2021

Purpose
Higher education institutions (HEIs) should play a fundamental role in achieving the international 2030 sustainable development (SD) agenda. Quality education is the fourth of the sustainable development goals (SDGs), and one of the targets related to this is to ensure that by 2030 all learners acquire the knowledge and skills needed to promote SD. Therefore, the SDGs provide a motive for HEIs to integrate SD concepts into their day-to-day practices. This study aims to introduce a framework for HEIs’ sustainable development assessment. Such a framework guides HEIs and educational leaders to support their countries’ commitments to achieving the SDGs.

Design/methodology/approach
This paper presents the results of a case study analysis of the role and successful techniques of HEIs in achieving SD in three countries, namely, Germany, Japan and Egypt. Primary data was collected by semi-structured interviews with three Cairo University officials, while secondary data was collected by reviewing the universities' official websites, reports, publications and related papers. This study introduces a novel framework for HEIs' SD analysis and assessment, which guides HEIs and educational leaders to support SD to fulfill their countries' commitments to achieving the SDGs. This framework is based on the following five categories: strategic direction and institutional working practices, supporting students, supporting university staff competencies, supporting society's stakeholders and networking and sustainable campus. Consideration is given to the potential role of HEIs to support SD in each of these areas.

Findings
Cairo University could learn from the novel and pioneer practices of the Leuphana University of Lüneburg, and the University of Tokyo to fill in the gaps it has in different roles. It can also put more effort into adopting the suggested higher education programs of Egypt's Vision 2030.

Research limitations/implications
This paper is limited to a case analysis comparing three countries, Germany, Japan and Egypt. Second, this study has not considered school education, which is equally essential in countries' SD.

Practical implications
HEIs can use the framework and the findings in this paper to evaluate their current roles in supporting SD, identify the gaps and take actions accordingly to address their weaknesses.

Originality/value
The paper compares three universities, one in each of the case study countries. It draws conclusions that identify ways in which the paper's framework and findings can guide SD practice in HEIs internationally, especially those in the developing world.
The role of robots in firefighting
Authors: Bogue Robert 
Published: March 2021

Purpose
This paper aims to provide details of recently developed firefighting robots and their applications.

Design/methodology/approach
Following a short introduction, this paper, firstly, gives details of a selection of recently launched terrestrial firefighting robots. It then discusses the role of drones and describes some recent developments and applications. Finally, conclusions are drawn.

Findings
The last five years have seen the commercialisation of a growing number of terrestrial firefighting robots, which are remotely controlled, all-terrain vehicles that support fire crews operating in hazardous environments. They are equipped with imaging and other sensors, which provide firefighters with enhanced situation awareness and hazard warnings. Drones are being developed to fight fires in high-rise buildings. Some feature on-board fire extinguishing materials, whereas others can elevate a fire hose to the site of the fire. Drones equipped with advanced imaging devices are being used increasingly by firefighters to enhance situation awareness and assist in dealing with wildfires. Technologies are being developed that aim to increase the flight duration and payload capacity of firefighting drones.

Originality/value
Firefighting is a recent robotic application, and this paper provides an insight into this by considering a range of products and developments.
B2B marketing strategies in healthcare management: intellectual structure and research trends
Authors: Ferreira João J. , Veiga Pedro M. , Fernandes Cristina I. , Kraus Sascha 
Published: March 2021

Purpose
This study aims to map out the ways in which the intellectual structure and research trends of scientific publications come together in business-to-business (B2B) marketing strategies in the health-care sector. More specifically, it aims first to identify the fundamental contributions of research in this area of knowledge and second to determine the lines of research that constitute the most prominent intellectual contribution to the development of a solid future research agenda.

Design/methodology/approach
The statistical and analytical methods include bibliometric, co-citation and cluster analysis techniques. To identify useful patterns of information within the paper, this study sought paid special attention to scholarship that was jointly cited. This study then applied hierarchical cluster analysis to the totality of the co-cited paper and then grouped the interrelated paper into distinct sets.

Findings
This study were able to systematically identify and classify various theoretical perspectives of B2B marketing strategies within the health-care sector into four main approaches, namely, decision-making strategies; relational marketing; co-creation; new challenges.

Originality/value
By systematically identifying, exploring and analyzing the key priorities of B2B marking within the health-care sector, this study contributes positively to the existing literature. The added value is that the work will help to further improve the international standards of excellence within the health-care sector and its marking apparatuses.
Contrasting profiles of product returners and keepers
Authors: Lee Dong Hwan 
Published: March 2021

Purpose
This paper aims to investigate whether the consumers who return a product and those who end up keeping a product after experiencing post-purchase dissonance (PPD) possess distinct underlying characteristics.

Design/methodology/approach
Field survey study consisting of two separate surveys conducted with consumers of New York City and neighboring areas of New York and New Jersey.

Findings
Product returners and keepers exhibited disparate demographic profiles regarding gender and household income, along with ethnicity to some extent. The two groups also exhibited different predispositions with regard to confidence in the purchase decision and expectations about their purchase. Finally, returners and keepers were engaged in divergent thoughts, feelings and activities to cope with PPD.

Practical implications
The findings of this study offer marketing practitioners new knowledge and insight into understanding product returners and keepers and will assist them in developing strategies to reduce and manage increasing product returns by consumers more effectively.

Originality/value
This study is the first to present empirical evidence that product returners and keepers have distinct profiles of demographic characteristics and predispositions toward purchase. The study also has found divergent PPD coping strategies used by the two types of consumers, which exposes an obsolete understanding of PPD in the marketing literature.
Financial liberalization, remittances and economic growth in Nigeria (1990–2018)
Authors: Kudaisi Bosede Victoria , Ojeyinka Titus Ayobami , Osinubi Tolulope Temilola 
Published: March 2021

PurposeInternational remittances are an important segment of external financial flows in Nigeria, currently superseding official development aid (ODA) in terms of volume, and foreign direct investment (FDI) in terms of stability. This study is motivated by the recent increase in remittance flows in Nigeria as the highest recipient in West Africa, and the fact that the growth impact of remittances is weak within the country. The financial liberalization index developed by Chinn and Ito (2006) is employed in this study to examine the role of financial liberalization in the remittances-growth nexus in Nigeria over the period 1990–2018.Design/methodology/approachTo address the possibility of endogeneity among the variables in the model, the study employs the generalized method of moments (GMM) as a technique of analysis.FindingsRemittances and financial liberalization are found to have negative significant impacts on economic growth. However, the effect of the interaction term of financial liberalization and remittances on economic growth is positive and significant. This suggests that the two variables act as complements in the enhancement of economic growth in Nigeria. The study thus concludes that financial liberalization is a strong transmission channel through which remittance inflows positively affect economic growth in Nigeria. The study also advocates for a well-developed financial sector in order to attract more growth-enhancing remittances into the country.Research limitations/implicationsThe implication of the research findings is that an unrestrained financial sector is necessary to encourage and optimize the benefits of remittance flows on economic growth in Nigeria.Originality/valuePrevious studies have considered the effects of financial development on the remittances-growth nexus in Nigeria. However, this study examines the role of financial liberalization in the nexus between remittances and economic growth in Nigeria by using the Chinn and Ito (2008) index of financial openness.
Effectiveness of the Healthy e-Elderly People Intervention (HEPI) mobile application for the reduction of physical health effects caused by smartphone usage among elderly individuals in Thailand
Authors: Wilaiwan Wachiraporn , Siriwong Wattasit 
Published: March 2021

PurposeThe study aimed to evaluate the effectiveness of the Healthy e-Elderly People Intervention (HEPI) mobile application in reducing the physical health effects caused by smartphone usage.Design/methodology/approachThis randomized controlled trial involved elderly volunteers residing in different regions of Thailand and using smartphones. The samples included 33 participants in each control and intervention group. The intervention group received the HEPI application with reminder messages, while the control group received the HEPI application without reminder messages. Assessments were conducted at baseline, follow-up 1 (four weeks after the last reminder messages) and follow-up 2 (12 weeks after the last reminder messages). Data analyses (i.e descriptive statistics, independent sample t-tests and repeated-measures analysis of variance) were used to obtain the overall mean change difference between the intervention and control groups at different time points (per-protocol analysis). The priorities of physical health risk were assessed using Health Risk Matrix.FindingsThe HEPI mobile application significantly improved knowledge, attitudes and practice scores in both the HEPI with and without reminder messages. The mean physical health risk score in both control and intervention groups was radically decreased from baseline to follow-up 1; lower physical health scores suggested lower health risk.Originality/valueIncreased duration of smartphone usage by elderly individuals in Thailand may result in a risk of developing several serious health conditions. The HEPI application with reminder messages could be used as a tool to benefit smartphone users and would further benefit from a booster after four weeks of intervention.
Spiritualism versus materialism: can religiosity reduce conspicuous consumption?
Authors: Ramazani Ali , Kermani Mahdi 
Published: March 2021

Purpose
Due to economic growth and increasing the population of Islamic societies in the world, marketing studies have become more essential in these societies. This paper aims to study the relationship between Islamic religiosity and conspicuous consumption in Mashhad, the second-most populous city in the Islamic Republic of Iran, as a case of Islamic societies in the Middle East.

Design/methodology/approach
The data were collected by a survey of 534 respondents in Mashhad and stratified random sampling was applied.

Findings
Unlike the majority of former investigations, the results showed that there is a positive relationship between Islamic religious commitment and conspicuous consumption. Furthermore, gender, social media and income are important factors in explaining the extent of conspicuous consumption.

Practical implications
Luxury companies can use the results of this research to invest in Islamic countries where there is a great demand for luxury items. Additionally, it is recommended for these companies to use the potential opportunity of social media which is extremely popular in Muslim countries to advertise their products to a large population at a low price.

Originality/value
The results of this study can challenge the conventional understanding of the relationship between Islamic religiosity and conspicuous consumption. According to the results of this paper, in the Middle East Islamic rich countries, it seems that Muslims have a positive attitude toward conspicuous consumption, although Islam disapproves consuming excessively by the notion of Israf.
Casino capitalism in the era of COVID-19: examining Macau’s pandemic response
Authors: Lou Loretta 
Published: March 2021

Purpose
This purpose of this paper is to explain Macau’s successful pandemic response through an analysis of its social, political and economic landscapes. In particular, it focusses on the economic relief brought by casino capitalism in this era of COVID-19.

Design/methodology/approach
As mobility is highly restricted during the coronavirus pandemic, digital technologies have become central to ongoing social science research. Thanks to videoconferencing programmes such as Zoom, Facetime and WhatsApp, the author was able to carry out virtual interviews with 13 local people from different sectors of Macau in July 2020. In addition to in-depth interviews, the author also undertook an extensive review of the Macau government’s pandemic policies.

Findings
This paper argues that the Macau government’s swift and effective coronavirus policies are deeply intertwined with the urban fabric and political economy of the city’s casino capitalism, which endowed the government with surplus funds and an infrastructure that enabled the implementation of an array of strict measures that few other countries could afford to subsidise. Factors that have led to Macau’s extraordinarily low rates of COVID-19 infections and deaths include: competent leadership and the public’s high compliance with mandatory health measures; the generous benefits and financial support for citizens and businesses; and the compulsory quarantine required of all incoming travellers, who are lodged in hotel rooms left empty when casino tourists stopped coming. All of these measures have been made possible by a political economy backed by the peculiarities of casino capitalism and its resultant tax revenues.

Research limitations/implications
Future research could compare the case of Macau with other small but affluent economies (ideally economies that do not depend on the gambling industry) to ascertain the role of casino capitalism in building up economic resilience.

Originality/value
Although previous studies tend to emphasise the negative impacts of casino capitalism, this paper shows how tax revenues and infrastructure from the gambling industry can make a contribution to the host society in times of crisis.
The ISO/IEC 27001 information security management standard: literature review and theory-based research agenda
Authors: Culot Giovanna , Nassimbeni Guido , Podrecca Matteo , Sartor Marco 
Published: March 2021

PurposeAfter 15 years of research, this paper aims to present a review of the academic literature on the ISO/IEC 27001, the most renowned standard for information security and the third most widespread ISO certification. Emerging issues are reframed through the lenses of social systems thinking, deriving a theory-based research agenda to inspire interdisciplinary studies in the field.Design/methodology/approachThe study is structured as a systematic literature review.FindingsResearch themes and sub-themes are identified on five broad research foci: relation with other standards, motivations, issues in the implementation, possible outcomes and contextual factors.Originality/valueThe study presents a structured overview of the academic body of knowledge on ISO/IEC 27001, providing solid foundations for future research on the topic. A set of research opportunities is outlined, with the aim to inspire future interdisciplinary studies at the crossroad between information security and quality management. Managers interested in the implementation of the standard and policymakers can find an overview of academic knowledge useful to inform their decisions related to implementation and regulatory activities.
Doctors as leaders – how essential is leadership training for them?
Authors: K. Gayathri , Warrier Uma 
Published: March 2021

Purpose
In the management world, leadership is a quality associated with business leaders, social entrepreneurs and political figures. Doctors are rarely considered as possessing or requiring leadership skills. With doctors, one thinks of skill and knowledge, but for some strange reason, leadership is hardly associated with doctors. This paper aims to highlight the leadership aspects unique to doctors. This study highlights why leadership training is imperative for doctors, outlines current status of leadership training for doctors in India and sets out proposals for effective leadership building.

Design/methodology/approach
Methodology is based on a two-pronged explanatory approach – the first is review of current literature in the context of leadership training of doctors, and the second is review of circumstances unique to the line of work undertaken by doctors that shed light on the need for leadership.

Findings
This paper highlights the imperative need for leadership training for doctors in India. It recommends leadership training on a continuous basis in their career life cycle as with the other professions. It also calls for involvement of all stakeholders in the medical community to foster leadership training – medical educational institutions, hospitals, medical councils and members of the medical fraternity.

Practical implications
Akin to leadership training programs conducted for IT and management professionals, this paper recommends that similar programs be conducted for doctors.

Originality/value
There are very few studies conducted in the Indian context on leadership training needs for doctors. This paper explains the importance of leadership training for doctors and suggests ways it can be implemented throughout the medical education life cycle of a doctor’s career.