bluuebunny/crossref_metadata_2025_split huggingface dataset:
Research on the roles of multiple social media platforms in the evolution of public events
Authors: Han Ruilian , An Lu , Zhou Wei , Li Gang 
Published: January 2025

PurposeSocial media platforms (SMPs) are pivotal in information dissemination and molding public opinion. Various platforms exhibit differences and characteristics. It is necessary to compare and analyze the roles played by different platforms in the evolution of public events.Design/methodology/approachThis study develops a framework to evaluate the role of SMPs at different stages of public events. To calculate some of these indicators, the GPT-AP-TextRank topic model is constructed. The study further analyzes the correlation between indicators at different stages and SMP’s role and compares SMP’s different roles among the four stages.FindingsThe results reveal significant disparities in the role of different SMPs during public events. Weibo demonstrates notable performance during the outbreak, spread and recession stages of the event, exhibiting a strong influence on public event evolution. Bilibili, Douban, Zhihu and Baidu Tieba show relatively ordinary roles. In addition, compared to the spread stage, SMPs exhibit a stronger ability to influence event redirection in the initial stage, which is different from the original assumption of the study.Practical implicationsThe findings expose the powerful roles of SMPs in event evolution, providing valuable insights for enhancing public event governance.Originality/valueThis study proposes an evaluation method for SMPs’ role and introduces a novel GPT-AP-TextRank topic generation model for the indicator calculation.
The differential roles of transient and chronic loneliness in consumers’ variety­ seeking behavior
Authors: Li Ting , Wang Fenghua 
Published: January 2025

Purpose
This paper aims to examine the effects of both transient and chronic loneliness on consumers’ variety-seeking (VS) behavior and to identify the various underlying mechanisms involved.

Design/methodology/approach
Four studies were adopted to clarify how transient and chronic loneliness affect consumers’ VS behavior.

Findings
Both transient and chronic loneliness promote consumers’ VS behavior. More importantly, the effect of transient loneliness on VS behavior is driven by perceived loss of control, whereas the effect of chronic loneliness on VS behavior is driven by need for uniqueness and sensation-seeking.

Research limitations/implications
To the best of the authors’ knowledge, this research is the first to explore the differential roles of transient and chronic loneliness on VS behavior, which may open new avenues for future research. First, future research could investigate moderators that influence the impacts of transient and chronic loneliness on VS behavior. Second, future research could examine different participant populations and use cognitive neuroscience techniques to further verify the differential roles of these two types of loneliness on VS behavior.

Practical implications
This research contributes to marketing practice by providing practical guidance on how to effectively design different marketing strategies to promote VS for consumers with different types of loneliness. For consumers with transient loneliness, marketers can benefit from a concerted focus on improving consumers’ sense of control. Yet, for consumers with chronic loneliness, marketing strategies that improve consumers’ need for uniqueness will be more effective.

Originality/value
This research contributes to the literature on loneliness and consumer behavior, which has largely overlooked the distinct roles of different types of loneliness (i.e. transient vs chronic loneliness) in influencing consumer behavior. Specifically, this paper conducted a comparative analysis of the impacts of transient and chronic loneliness on consumers’ VS behavior and proposed that transient and chronic loneliness promote consumers’ VS behavior through divergent underlying mechanisms.
Do firms with more powerful CEOs and greater visibility have better social reputation?
Authors: Kuzey Cemil , Uyar Ali , Al-Shaer Habiba , Karaman Abdullah S. 
Published: January 2025

Purpose
In addition to financial performance, firms are increasingly trying to obtain a social reputation from their corporate social responsibility (CSR) engagement within society due to reputational benefits. Thus, the authors seek to highlight two facilitators of social reputation which may help firms realize their targets. Hence, drawing on the signaling, stewardship and legitimacy theories, this study aims to investigate whether chief executive officer (CEO) power and firm visibility help translate CSR engagement into greater social reputation, proxied by CSR awarding.

Design/methodology/approach
Adopting a cross-country and cross-industry sample of 52,549 observations between 2002 and 2021, the authors run a fixed effects regression analysis.

Findings
The authors found that greater CSR engagement leads to better social reputation. Furthermore, CEO power and greater firm visibility foster a positive association between CSR engagement and social reputation. The results are robust to endogeneity concerns, which were addressed by propensity score matching, entropy balancing, instrumental variable regression analysis, alternative samples and regulatory changes.

Practical implications
Although the CEOs’ power is severely criticized in the corporate governance literature due to its weakening effect on board monitoring ability, the authors found that it is beneficial for firms seeking to improve their social reputation. This outcome may help firms shape their upper management structure for greater social reputation gains from CSR engagement. Furthermore, more visible firms achieve greater social reputation through their CSR engagement, which could help managers co-consider firms’ advertising–CSR awarding engagements and budget their financial resources accordingly.

Originality/value
Increasing the CSR engagement of firms has prompted investigations into how firms may better benefit from this investment. However, despite considerable research interest in the financial return of CSR engagement, the social reputation that firms derive from CSR engagement has not been sufficiently addressed. Thus, the authors examine whether two corporate mechanisms, CEO power and firm visibility, could help firms translate CSR engagement into improved social reputation, proxied by CSR awarding.
Unveiling regulatory effectiveness as a mediator between service quality and consumer satisfaction
Authors: Iqbal Shahzaf , Taib Che Azlan Bin , Razalli Mohd. Rizal 
Published: January 2025

Purpose
This study aims to investigate how the service quality provided by distribution companies (DISCOs) impacts consumer satisfaction, focusing on the mediating role of regulatory effectiveness as governed by the National Electric Power Regulatory Authority (NEPRA) in Pakistan’s power sector.

Design/methodology/approach
A quantitative research design was used, with data collected via online surveys from domestic electricity consumers of five DISCOs in Punjab, Pakistan. Data analysis was performed using SPSS-25 and SmartPLS-4 software.

Findings
The results indicate that service quality significantly affects both consumer satisfaction and regulatory effectiveness, with regulatory effectiveness positively mediating the relationship between service quality and consumer satisfaction.

Research limitations/implications
The limitations of this study include a cross-sectional design and multistage sampling, which may introduce bias and inadequately represent diverse demographics. Future research should involve commercial users, use longitudinal designs and adopt mixed methods for deeper insights. Nevertheless, the findings emphasize the mediating role of regulatory effectiveness in linking service quality to consumer satisfaction, highlighting the importance of governance in the electricity sector.

Practical implications
The findings offer valuable insights for policymakers, DISCO managers and regulatory bodies, underscoring the need to enhance service quality and regulatory practices to improve consumer satisfaction. Collaboration between DISCOs and NEPRA is recommended to address inefficiencies and governance issues, focusing on infrastructure development, transparency and accountability to enhance the consumer experience in Pakistan’s electricity sector.

Originality/value
This study contributes to the literature by introducing regulatory effectiveness as a mediator between service quality and consumer satisfaction within the power sector, guided by institutional theory.
The gender gap in the early progression of academic careers: evidence from Italy
Authors: Alfano Vincenzo , Cicatiello Lorenzo , Gaeta Giuseppe Lucio , Pinto Mauro 
Published: January 2025

PurposeThis paper contributes to the existing literature on the gender gap in academic career advancement by focusing on the very early stage of the academic career, i.e. the transition from Ph.D. completion to a tenured position.Design/methodology/approachUsing Italian individual-level data, our econometric analyses estimate the likelihood of holding a tenured position conditional on a set of individual-level covariates.FindingsOur findings support the idea that women have a lower probability of obtaining a tenured position. Results hold even when research productivity and experience are controlled for.Originality/valueOur conclusions suggest that there is a significant gender gap in progression through an academic career.
Employee flourishing-at-work: a review and research agenda
Authors: Peethambaran Meera , Naim Mohammad Faraz 
Published: January 2025

Purpose
This study aims to identify current trends in flourishing-at-work (FAW) research, highlight significant gaps in the literature and guide future research directions in this important area.

Design/methodology/approach
This study adopts a framework-based systematic literature review (SLR) approach, focusing on established theories, contexts and methods and antecedents, decisions and outcomes framework. The utilization of Web of Science and Scopus databases ensures the inclusion of high-quality, peer-reviewed articles, adhering to the Scientific Procedures and Rationales for Systematic Literature Reviews framework.

Findings
This study found significant gaps in the literature of FAW. The summarized research gaps are reported using the Miles taxonomy of research gaps.

Practical implications
Organizations can enhance employee well-being by addressing identified gaps, implementing tailored practices and fostering supportive cultures.

Originality/value
To the best of the authors’ knowledge, this is the first study to represent the first framework-based SLR on the holistic well-being construct, FAW. Using a rigorous methodology and comprehensive databases, our research offers valuable and unique insights, significantly enhancing the scholarly understanding of FAW.
Performance improvement in milk product manufacturing using supply chain strategies – an empirical investigation
Authors: Singh Prabhjot , Samir Sushant , Kumar Kamal , Singh Jagdeep 
Published: January 2025

PurposeThis study has been carried out in dairy product manufacturing industry of Northern India to judge the significance of supply chain strategies viz. cost reduction and optimization strategies toward performance improvement and mediator effect of strength and opportunity between strategies and performance parameters.Design/methodology/approachQuestionnaire survey has been performed to justify their role toward performance improvement. Structural equation modeling, descriptive statistics, hierarchical regression and clusters and partial least square-structural equation modeling has been applied for ascertain the benefits occurred.FindingsResults indicated that strength (success factors of strength identified from literature) is the significant mediator than opportunity (success factors) for enhancing performance of organization. Small incremental improvements and 5S activities are highly important cost reduction strategies for enhancing performance of supply chain strategies. Supply chain strategies significantly improve the quality of milk in the industry under study. The customer has got high-quality product after implementing supply chain strategies. Right-time delivery of product is only possible if failure modes are analyzed thoroughly. Reliability of performance parameters is 88% which signifies that high benefits are achieved by implementing cost reduction and cost optimization strategies of supply chain concept. Processing of milk is significantly improved after taking combined effect of processing and delivery of product.Originality/valueThis paper helps both academics and managers to gain a better understanding of this question by considering the role of supply chain strategies implementation practically through a standard procedure.
Detecting digital voice of customer anomalies to improve product quality tracking
Authors: Barravecchia Federico , Mastrogiacomo Luca , Franceschini Fiorenzo 
Published: January 2025

PurposeThe aim of this study is to enhance the product quality management by proposing a framework for the classification of anomalies in digital voice of customer (VoC), i.e. user feedback on product/service usage gathered from online sources such as online reviews. By categorizing significant deviations in the content of digital VoC, the research seeks to provide actionable insights for quality improvement.Design/methodology/approachThe study proposes the application of topic modeling algorithms, in particular the structural topic model, to large datasets of digital VoC, enabling the identification and classification of customer feedback into distinct topics. This approach helps to systematically analyze deviations from expected feedback patterns, providing early detection of potential quality issues or shifts in customer preferences. By focusing on anomalies in digital VoC, the study offers a dynamic framework for improving product quality and enhancing customer satisfaction.FindingsThe research categorizes anomalies into spike, level, trend and seasonal types, each with distinct characteristics and implications for quality management. Case studies illustrate how these anomalies can signal critical shifts in customer sentiment and behavior, highlighting the importance of targeted responses to maintain or enhance product quality.Research limitations/implicationsDespite its contributions, the study has some limitations. The reliance on historical data may not hold in rapidly changing markets. Additionally, text mining techniques may miss implicit customer sentiment.Practical implicationsThe findings suggest that companies can enhance their quality tracking tools by digital VoC anomaly detection into their standard practices, potentially leading to more responsive and effective quality management systems.Originality/valueThis paper introduces a novel framework for interpreting digital VoC anomalies within the Quality 4.0 context. By integrating text mining techniques with traditional quality tracking, it offers a novel approach for leveraging customer feedback to drive continuous improvement.
Enhancing firm performance and sustainability through creativity-oriented HRM and quality management: the mediating role of commercialization in the IT sector
Authors: Adiguzel Zafer , Sonmez Cakir Fatma , Altay Morgul Umran 
Published: January 2025

PurposeThe research examines the impact of creativity-oriented human resources management (HRM) and quality management (QM) on firm performance, social sustainability and environmental performance, focusing on the mediating role of commercialization.Design/methodology/approachData were collected from 527 experts based in Istanbul with at least 5 years of experience in the information technologies (IT) sector. The sample includes a demographic distribution according to age ranges and educational qualifications. Using a survey containing 47 scales, confirmatory factor analysis (CFA) and structural equation modeling (SEM) analyzes were conducted through Jamovi 2.3.28.FindingsThe results show that both creativity-oriented HRM and QM positively affect commercialization. In addition, commercialization positively affects firm performance, social sustainability and environmental performance, thus establishing a mediating role in the relationship between management practices and performance results.Research limitations/implicationsThe research is limited to the IT sector in Istanbul, Turkey, and may not be generalizable to other regions or sectors. Future research may expand geographic and sectoral coverage to confirm and extend these findings.Practical implicationsCompanies can leverage creative HRM and QM strategies not only to increase commercialization efforts but also to achieve superior firm performance, social sustainability and environmental outcomes. This highlights the strategic role of HR and quality initiatives in driving overall business success.Social implicationsIn the research, it is stated that creativity-oriented HR is important to promote human capital as an important driver of performance improvement, supported by the resource-based view (RBV) theory. Also, by supporting the dynamic capabilities theory, by promoting quality and creativity, innovations can be better commercialized and both performance outcomes and sustainability results can be positively affected.Originality/valueThis research provides new insights into the mediating effects of commercialization between internal management practices and broad performance measures in the IT sector. It underlines the importance of promoting innovative HR and quality practices to achieve sustainable business performance.
Why people do not use MOOCs: an innovation resistance perspective
Authors: Pörzse Gábor , Kenesei Zsófia 
Published: January 2025

Purpose
Even though the pandemic years resulted in a significant increase in massive open online courses (MOOCs), there are still countries where penetration is low. The rejection of MOOCs can inhibit individual and societal advancements. The purpose of this study is to explore what is behind the resistance to MOOCs in these regions. Using the theoretical framework of innovation resistance theory, it defines the factors that inhibit the adoption of MOOCs.

Design/methodology/approach
The research is based on two studies. In the first study, in-depth interviews were used to explore factors that may cause barriers to adoption. Following the results of the first phase, a survey was conducted to investigate resistance to MOOCs, including both users and nonusers of such platforms.

Findings
Structural equation modeling revealed the presence of functional and psychological barriers, with the most significant being usage and value-related barriers. The lack of information and the need for interaction were identified as the main factors contributing to these barriers.

Originality/value
The results help increase the acceptance and effective integration of MOOCs into different educational environments, especially in countries with high resistance.
Digital divides in nursing students: an exploration of the relationship between self-perceived digital competencies and digital barriers
Authors: Martzoukou Konstantina , Luders Errol Sadullah , Work Fiona , Kostagiolas Petros A. , Johnson Neil 
Published: January 2025

PurposeIn the context of nursing in higher education, digital competencies are increasingly recognised as a necessary skillset, within a continuously evolving healthcare professional landscape. This study sought to explore nursing students’ digital competencies and to further understand the digital literacy gaps and barriers they encounter for both learning and future work.Design/methodology/approachThe research involved a cross-sectional, discipline-based empirical study of nursing students’ self-assessed digital competencies via a questionnaire survey, which collected quantitative and qualitative data from a total of five hundred and fifty-three students. The study explored the role of demographics (age, urban/rural geographical location of growing up, study year, learning disabilities (neurodiversity)) and experiences of digital divides (e.g., access, contextual and behavioural barriers) play on students’ digital competencies and outcomes.FindingsStudents’ digital competencies were found at an intermediate level, with younger and first-year students self-assessing higher. Significant differences were identified between students who had encountered digital barriers/divides and those who had not, with the former, self-reporting lower digital competencies. Students with learning disabilities reported complex support needs for processing and organizing digital information and for productivity. Almost all the individual digital competencies items assessed had strong statistical correlations between them.Originality/valueThe research offers key recommendations for academic libraries for the ongoing, evolving exploration of students’ digital competencies and for the need to follow tailored, discipline-related, holistic, practice-based and curriculum-embedded approaches to students’ digital skills development and support. It provides novel insights into digital competencies development for nursing students, particularly those who experience digital divides.
Integrating DEMATEL-ISM-MICMAC: an interconnected model of halal-sustainable supply chain management (HSSCM) indicatorsfor SMEs
Authors: Primadasa Rangga , Kusrini Elisa , Mansur Agus , Masudin Ilyas 
Published: January 2025

Purpose
This study aims to comprehensively identify and categorize key indicators for halal-sustainable supply chain management (HSSCM) tailored to small- and medium-sized enterprises (SMEs) in the food sector, emphasizing economic, environmental and social sustainability.

Design/methodology/approach
This paper uses integrated approaches such as decision-making trial and evaluation laboratory, interpretative structural model and MICMAC to investigate the interconnectedness between the economic, environmental, social and halal-specific criteria in the food sector for SMEs.

Findings
This study highlights 16 crucial indicators for HSSCM in SMEs within the food industry, organized into economic, environmental, social and halal-specific categories. The total relationship matrix shows important interdependencies between indicators, like operational costs and logistics, underscoring the necessity for a comprehensive management approach. Additionally, the cause-effect diagram and structural self-interaction matrix (SSIM) illustrate the hierarchical relationships among these indicators, aiding in strategic planning and decision-making.

Originality/value
This study integrates a broader range of indicators and reveals complex dependencies critical for managing halal supply chains effectively. This study also offers a robust framework for integrating halal practices and sustainability, supporting SMEs in adopting ethical, environmentally conscious business strategies.