bluuebunny/crossref_metadata_2025_split huggingface dataset:
Performance management within the Dutch steel processing industry
Authors: Van der Meij Ralf Jan Benjamin , Edwards David John , Roberts Chris , El-Gohary Hatem , Posillico John 
Published: August 2021

Purpose
A comprehensive literature review of performance management within the Dutch steel processing industry is presented. The purpose of this paper is to analyse the motives for companies to become excellent performers in their field of expertise. These internal and external motives (refined by quantitative analysis of bibliographic data) sought to reveal the common factors that impact company performance.

Design/methodology/approach
Inductive reasoning was adopted using an interpretivist philosophical stance to generate new theoretical insight. A mixed-methods analysis of pertinent extant literature afforded greater synthesis of the research problem domain and generated more valid and reliable findings. The software visualisation of similarities viewer was used to conduct a qualitative bibliographic analysis of extant literature to yield greater clarification on the phenomena under investigation.

Findings
Four thematic groups of past research endeavours emerged from the analysis and were assigned appropriate nomenclature, namely: industry internal motives; industry external motives; excellent performer and incremental working method. To further expand upon the continuous improvement process (CIP – embodied within performance management), the paper describes the virtuous cycle of improvement, which consists of the consecutive steps of “planning”, “doing”, “checking” and ultimately of “acting” accordingly to the previous steps. It can be concluded that a high-performing company acts according to its mission, plans in line with the vision do as defined in the strategy and checks by reflection.

Originality/value
This unique study provides invaluable insight into the performance management of Dutch steel processing companies. Although the research context was narrowly defined, the findings presented are equally applicable to clients, contractors and sub-contractors active in other sectors of the construction industry. The research concludes by prescribing factors of mitigation strategies to support chief executive officers to focus on the optimum distribution of their scarce resources.
Performance drivers in knowledge-intensive entrepreneurial firms: a multidimensional perspective
Authors: Fischer Bruno , Salles-Filho Sergio , Zeitoum Camila , Colugnati Fernando 
Published: August 2021

PurposeThe purpose of this paper is to offer a comprehensive perspective on different facets of knowledge management and their effects on the performance of knowledge-intensive entrepreneurial ventures.Design/methodology/approachThe empirical setting involves small and medium-sized enterprises located in the State of São Paulo, Brazil. Primary data for 223 knowledge-intensive entrepreneurship (KIE) firms was obtained through questionnaires applied to ventures which applied to the innovative research in small business program, a small business innovation research-like initiative run by the São Paulo Research Foundation. Econometric results assessed the drivers of competitiveness in terms of firm growth, research and development intensification and technology transfer.FindingsResults highlight the complexity involved in establishing effective knowledge management processes in terms of driving KIE performance. Notwithstanding, some interesting insights on the moderation effects of strategic knowledge management (SKM) systems over technical skills could be identified with particular emphasis for the case of academic spin-offs. Ecosystem drivers present a good explanation power for technology transfer practices but fall short in providing answers for firm-level growth dynamics. It is also noteworthy that public and private investments in KIE firms are similarly associated with positive impacts – contrary to the view that private investors perform better than governmental sources in picking promising small ventures.Originality/valueThe assessment has provided novel evidence for a sample of KIE ventures concerning the appraisal of performance drivers associated with three dimensions of knowledge management, namely, technical knowledge, SKM and ecosystem features. Firms’ outcomes were addressed from a multidimensional perspective, thus providing a comprehensive perspective of the events under scrutiny.
Commentary: enabling service wisdom for MEA organizations and society
Authors: Fisk Raymond P. 
Published: August 2021

Purpose
This commentary seeks to enable service researchers in the Middle East and Africa (MEA) regions and those in other regions to pursue service research that addresses the many difficult service system problems in the MEA.

Design/methodology/approach
This commentary is based on more than 40 years of service research experience and unique insights from a service research pioneer. The commentary addresses what service systems are and why they are important to human progress.

Findings
Three service wisdoms are offered to enable service researchers. Serving Human Needs focuses on the essential role of service because all human economies exist to serve human needs. It also provides the aspirational goal of improving human well-being by transforming service systems. The topic of Designing New Service Rules urges service researchers to design new service systems based on the win-win logic of mutualism. Collaborating With Each Other is the third service wisdom. With more than 7 billion humans living today, mutually beneficial collaborations are one of the best strategies for improving human well-being and the well-being of our crowded planet.

Practical implications
Practical ideas are offered for improving the human condition through collaboratively serving each other’s needs.

Social implications
Because service systems are both nonmonetary and monetary solutions to human needs, their social implications are profound. Human life itself depends on service systems.

Originality/value
This commentary offers service researchers guidance in understanding services, in designing better services, and in pursuing collaborative solutions to service system problems.
Using the UTAUT, personal innovativeness and perceived financial cost to examine student’s intention to use E-learning
Authors: Twum Kojo Kakra , Ofori Daniel , Keney Gabriel , Korang-Yeboah Bright 
Published: August 2021

Purpose
This study aims to examine the factors affecting behavioural intention to use E-learning during the COVID-19 pandemic. The study applies the unified theory of acceptance and use of technology 2 (UTAUT2) to identify the factors that predict intention to use E-learning. Also, the study examines the effect of personal innovativeness in information technology and perceived financial cost on intention to use E-learning.

Design/methodology/approach
The study adopted a cross-sectional quantitative study design involving 617 university students. The data was collected through an online survey due to the COVID-19 restrictions. The proposed hypotheses were analysed using partial least squares structural equation modelling.

Findings
The study found that personal innovativeness in information technology, perceived financial cost, performance expectancy, hedonic motivation and social influence have a significant effect on the intention to use E-learning. Contrary to expectation, habits, effort expectancy and facilitating conditions did not predict intention to use E-learning.

Research limitations/implications
The study was conducted on university students and did not include other school-going students and working professionals. Also, the study sample was not drawn from many universities. The study used a quantitative approach. The use of a mixed-methods approach could provide deeper insights into the factors affecting the intention to use E-learning in developing countries.

Practical implications
The practical implications inform policymakers and educational institutions on how E-learning adoption can be enhanced. In this context, social influence, performance expectancy, hedonic motivation, personal innovativeness and perceived financial cost are identified as predictors of intention to use E-learning. This study has implications for the development of E-learning systems and the promotion of the use of E-learning in the context of developing countries.

Originality/value
The study is amongst the few studies from a developing economy to use the UTAUT2 model to examine students’ intention to use E-learning. The study proposes the inclusion of personal innovativeness in information technology and perceived financial cost as factors predicting intention to use E-learning. Again, the study adopts importance-performance matrix analysis to provide decisional areas where management may improve for successful E-learning acceptance and use.
Deconstructing the ABC’s of leadership for successful curriculum development and implementation in residency education
Authors: Sonnenberg Lyn Kathryn , Do Victor , Maniate Jerry , Chan Ming-Ka , Kvern Brent , Prevost Brittany , Busari Jamiu 
Published: August 2021

Purpose
Leadership decisions occur frequently throughout the day, yet as clinicians, who balance multiple roles and responsibilities, the authors seldom label them explicitly. This translates to missed opportunities to foster the requisite skill sets junior trainees to require in their current and future contexts. While there is clear evidence for a purposeful leadership curriculum, developing, implementing and assessing these competencies remains challenging. The purpose of this paper is to provide educators with a curricular approach to incorporate leadership opportunities in their own teaching and supervisory practices.

Design/methodology/approach
A dyadic “teaching and assessment” strategy may overcome leadership curricular challenges. The authors propose a new framework that breaks down leadership opportunities into their requisite learning settings. Like fine wine and cheese, these learning experiences are paired with assessment strategies to provide further formative and summative feedback, all in the context of educational theories and frameworks.

Findings
In this paper, the authors recommend six unique learning environments for educators to consider, captured in the abbreviation ABC’S3 for administrative, bedside, classroom, simulation, self-awareness and summarization, all of which lend themselves to leadership development opportunities for resident physicians. The authors provide tested examples and pair these teaching options with a variety of assessment strategies to choose from.

Practical implications
Three practical implications are put forth in this paper, namely, leadership competencies are needed for everyone, not just for those with leadership titles or positions; multiple learning settings (and all aspects of work) can be harnessed to provide diverse leadership opportunities; and advancement beyond Miller’s knows is needed to create opportunities to hone practical leadership competencies in the shows how and does levels.

Originality/value
This paper uniquely pairs learning opportunities with assessment strategies across diverse practical settings and environments. These techniques and opportunities will serve to stimulate ideas and kick-start dialogue about incorporating a practical leadership curriculum within clinical training programs.
Transformational leadership and non-family employee intrapreneurial behaviour in family-owned firms: the mediating role of adaptive culture and psychological empowerment
Authors: Giang Huynh Thi Thuy , Dung Luu Tien 
Published: August 2021

PurposeThe purpose of the present study is to examine the direct impact of transformational leadership on non-family employee intrapreneurial behaviour and through a mediating role of corporate adaptive culture and psychological empowerment in family-owned firms.Design/methodology/approachThe study’s sample consisted of 368 key role non-family employees at 109 family export and import firms in the Ho Chi Minh City of Vietnam. The data is analysed using a partial least square–structural equation model (PLS-SEM).FindingsThis paper shows that transformational leadership had a positive and significant influence on non-family employee intrapreneurial behaviour directly and via adaptive corporate culture and psychological empowerment as a mediating influence mechanism.Practical implicationsFamily-owned firms might balance the need to maintain traditional core values and requires innovation through the development of human capital with non-family employee intrapreneurship.Originality/valueThis paper grants a unique approach to studying intrapreneurial behaviour in the context of the family-owned business.
Inclusive leadership: scale validation and potential consequences
Authors: Al-Atwi Amer Ali , Al-Hassani Kamal Kadhim 
Published: August 2021

PurposeThis study aims both to develop and validate a measure for inclusive leadership and to test some its potential consequences by examining the relationship between inclusive leadership and different dimensions of work performance (proficiency, adaptivity, and proactivity) through the mediating role of the perceptions of inclusion.Design/methodology/approachWe use data generated from an expert panel (n = 20) and two surveys (n = 235;n = 333) to generate items and establish convergent and discriminant validity. Data were gathered from 363 faculty to examine inclusive leadership's consequences.FindingsThe results empirically support Randelet al.’s conceptualization of inclusive leadership and evidence the psychometric properties of the study's scale. The results also empirically support the proposed relationships between inclusive leadership and various work-performance dimensions.Originality/valueWe develop and validate a more comprehensive measure of inclusive leadership and test some of its potential consequences.
Market reactions to the internal control reporting presentation format: combined vs separate audit reports
Authors: Chung Hyeesoo (Sally) , Krishnan Sudha , Lauck John , Wynn Jinyoung 
Published: August 2021

PurposeThis paper aims to investigate whether the stock market reacts to presentation options available to auditors under AS 2 (providing separate financial statement audit and internal control over financial reporting [ICOFR] audit reports, or presenting a combined report with both audit opinions).

Design/methodology/approachDrawing on psychology theory, the authors hypothesize that presenting material weaknesses in ICOFR with an unqualified financial statement audit in a combined report effectively dilutes the weight placed on the material weaknesses perceived by investors. The authors further hypothesize the presentation format effect to vary by type of material weaknesses since some material weaknesses are considered more serious than others. The authors examine ICOFR and audit reporting and cumulative abnormal return data from 2007 to 2017 using two-stage least squares regression analysis.

FindingsThe results show that a combined report of ineffective ICOFR and unqualified financial statement audit reduces the negative impact of material weakness disclosures on stock price reactions, but only when the weaknesses involve more serious entity-wide controls, as opposed to controls over specific accounts.

Practical implicationsThe findings help inform preparers, auditors, regulators and investors about the potentially unintended consequences of reporting format choice.

Originality/valueThe findings contribute to the literature on internal control disclosures by demonstrating that market reactions to these disclosures depend not only on the types of material weaknesses disclosed but also on their presentation format.
The influence of family culture on the development of corporate social responsibility (CSR) initiative of immigrant enterprise: a case of Korean business in Vietnam
Authors: Nguyen Hieu Thanh , Hoang Thinh Gia , Nguyen Loan Thi Quynh , Nguyen Giang Tinh Ngo , Nguyen Nga Thi 
Published: August 2021

PurposeThis paper aims to explore how family culture can contribute to support the development of corporate social responsibility (CSR) initiatives in a Korean immigrant enterprise in Vietnam.

Design/methodology/approachThis research highlighted a critical case, in which entrepreneurs and most of the organisational members share a common family culture and the culture support management capability of an entrepreneur, during the introduction of a new organisation initiative. In addition, Bourdieu’s tripartite analytical framework of field, capitals and habitus was adopted to facilitate the case analysis.

FindingsFirstly, the motivation behind the development of CSR came from the intention to gain access to the local capital market. Secondly, family culture plays an important role in maintaining the support of organisational actors to support the decision of the entrepreneur.

Research limitations/implicationsThis research contributes to the emerging literature about CSR and immigrant entrepreneurship. This study sheds light on how family culture can aid the leadership of CSR initiatives and CSR practices in the context of the immigrant organisation.

Practical implicationsThis study identifies processes that immigrant entrepreneurs can use to inspire organisational members to engage in a new initiative in which organisational culture and norms can help to overcome challenges to enable engagement with a novel initiative.

Originality/valueThis paper explains how family culture supports the leading role of an entrepreneur, in which the absolute pressures inherited from family values and traditions in the place of origin help an organisation to overcome existing barriers such as lack of time and financial support towards a new initiative.
“Sustainability-contents SEO”: a semantic algorithm to improve the quality rating of sustainability web contents
Authors: Confetto Maria Giovanna , Covucci Claudia 
Published: August 2021

PurposeFor companies that intend to respond to the modern conscious consumers' needs, a great competitive advantage is played on the ability to incorporate sustainability messages in marketing communications. The aim of this paper is to address this important priority in the web context, building a semantic algorithm that allows content managers to evaluate the quality of sustainability web contents for search engines, considering the current semantic web development.Design/methodology/approachFollowing the Design Science (DS) methodological approach, the study develops the algorithm as an artefact capable of solving a practical problem and improving the operation of content managerial process.FindingsThe algorithm considers multiple factors of evaluation, grouped in three parameters: completeness, clarity and consistency. An applicability test of the algorithm was conducted on a sample of web pages of the Google blog on sustainability to highlight the correspondence between the established evaluation factors and those actually used by Google.Practical implicationsStudying content marketing for sustainability communication constitutes a new field of research that offers exciting opportunities. Writing sustainability contents in an effective way is a fundamental step to trigger stakeholder engagement mechanisms online. It could be a positive social engineering technique in the hands of marketers to make web users able to pursue sustainable development in their choices.Originality/valueThis is the first study that creates a theoretical connection between digital content marketing and sustainability communication focussing, especially, on the aspects of search engine optimization (SEO). The algorithm of “Sustainability-contents SEO” is the first operational software tool, with a regulatory nature, that is able to analyse the web contents, detecting the terms of the sustainability language and measuring the compliance to SEO requirements.
Enhancing library performance by exploiting the potentials of disruptive innovations
Authors: Adekoya Clement Ola , Adedimeji Akeem Adedayo 
Published: August 2021

Purpose
The purpose of this paper is to investigate enhancement of library performance by exploiting the potentials of disruptive innovations.

Design/methodology/approach
Descriptive survey research design was used for this study. The population of the study was 167 respondents, consisting of 83 professional and 84 para-professional librarians in the libraries of the public higher institutions in Ekiti and Ondo States, Nigeria. Total enumeration sampling technique was used for the study. Data were collected using the questionnaire. Descriptive statistical tools were used for data analysis.

Findings
It was found that disruptive innovation has influence on library operations, the extent of application of disruptive innovation in library operation is low, the extent of using the by-products of disruptive innovation in the libraries is low and the challenges facing the adoption of disruptive innovations in libraries include: high cost of acquiring technological infrastructure, high cost of training library personnel, high costs of internet, inadequate technical know-how and high costs of system maintenance and upgrades.

Practical implications
Libraries should embrace the influence of disruptive innovations in their operations and service delivery.

Originality/value
This study is novel, as it approaches library performance from the perspective of the disruptive innovation. Very few studies emanate from Africa in this area. Most of the previous narratives around disruptive innovation centred around the Western countries such USA, UK, France, Italy, etc., which maintain a lead in library innovation and development. The current study demonstrated that the performance of libraries in Nigeria is not immune from being boosted by disruptive innovations.