bluuebunny/crossref_metadata_2025_split huggingface dataset:
Can opinion leaders through Instagram influence organic food purchase behaviour in Saudi Arabia?
Authors: Al-Harbi Ahlam Ibrahim , Badawi Nada Saleh 
Published: February 2021

PurposeThis study aims to investigate the influence of online opinion leadership and opinion seeking the intention to purchase and purchase behaviour of organic food in Saudi Arabia.Design/methodology/approachThis study used an online questionnaire as a method to collect data from Instagram users in Saudi Arabia. Statistical analysis was performed using the SmartPLS to test the research model.FindingsThe study demonstrates the links between the perceived benevolence of the opinion leadership through Instagram and purchase behaviour of organic food and between opinion seeking and intention to purchase.Practical implicationsThis study provides insights into the favourable impact of opinion leadership and opinion seeking on consumers’ intention to purchase and purchase behaviour for marketers, especially in the organic food sector of a Middle Eastern context.Originality/valuePrior studies have investigated the impact of opinion leadership and opinion seeking on purchase behaviour, but not within the organic food sector. This study attempts to fill this gap in the literature by providing useful insights to enhance the understanding of the influence of online opinion leadership on purchase behaviour of organic food. This study also makes a valuable contribution to organic food research in Middle East countries, where there is a lack of research on organic food purchase behaviour.
Ethical consideration of Islamic banks in Pakistan: an empirical analysis
Authors: Khaleel Fatima , Janjua Pervez Zamurrad , Ahmed Mumtaz 
Published: February 2021

Purpose
The purpose of this paper is threefold. First, it assesses communicated (information disclosed in annual reports and websites) ethical values of Islamic banks (IBs) by using an index based on Islamic precept. Second, this research paper analyzes the perception of employees working in IBs of Pakistan regarding previously mentioned dimensions constructed in the form of index. Third, it explores the difference (if any) between communicated and perceived ethical values of IBs in Pakistan.

Design/methodology/approach
This study incorporated two research methods, namely, content analysis (qualitative method) and descriptive analysis (quantitative method) to assess communicated and perceived ethical values. A checklist was designed that includes total six dimensions with 106 items or constructs. For perceived ethics, survey method is used to explore how far in practice IBs are operating in line with Islamic finance ethics in Pakistan by distributing questionnaires among employees.

Findings
This research study revealed overall satisfactory communicated and perceived ethical values in IBs of Pakistan. It is generally concluded that Meezan Bank is doing well in all dimensions as compare to other three banks in Pakistan. Some banks such as Dubai Islamic Bank and Albaraka Islamic bank lack proper format of annual reports. It recommended proper training and development of employees particularly about Islamic banking products and procedure. Moreover, it is recommended to take initiative of attracting female segment of the society and environment protection related campaigns.

Research limitations/implications
Because of data and time constraints, an extended beneficiary analysis could not be materialized in this study. Therefore, for future research, it is recommended to expand the stakeholders’ analysis beyond employees of IBs.

Practical implications
This study may be helpful for policymakers and other stakeholders to improve the image and for further growth of IBs in Pakistan.

Social implications
This study is the part of corporate social responsibility, so it will add value to social norms of banking sector and provide different dimensions and constructs based on Islamic ethical and moral system. It highlights banker’s responsibilities toward society.

Originality/value
This paper supports the phenomena of Islamic banking and finance in emerging markets and shows its potential growth for the economy.
Comprehending a knowledge framework as a source of dynamic capabilities in IJVs through PLS-SEM
Authors: Kapoor Madhavi , Aggarwal Vijita 
Published: February 2021

Purpose
This study aims to investigate the relationship among knowledge transfer enablers, knowledge transfer process, absorptive capacity and innovation performance in the context of Indian international joint ventures (IJVs). These elements are woven with the thread of dynamic capabilities theory (DCT) into an integrated framework.

Design/methodology/approach
Data analysis is conducted on a quantitative survey of 196 IJVs with partial least squares structural equation modeling as the statistical technique.

Findings
Co-learning strategy, collaborative trust culture, information technology-based resources and systems and organizational structural design are found to be significant knowledge transfer enablers. Absorptive capacity has a complementary partial mediation effect on the positive relationship between knowledge transfer and innovation performance of Indian IJVs.

Research limitations/implications
The study has pioneered in explicating the criticality of IJV’s internal dynamics to cope with the global market dynamism in a much needed Indian context. Practitioners must focus on building dynamic capabilities in IJVs to make them sustainably competitive, as proposed and evaluated by this study. Further, IJV managers need to strategize their resources, routines and structure dynamically to foster knowledge transfer and innovativeness.

Originality/value
The comprehensive model on DCT offered by this study is rare to match in literature with a completely new context, which is the need of the hour.
Knowledge management within a strategic alliances context: past, present and future
Authors: Bamel Nisha , Pereira Vijay , Bamel Umesh , Cappiello Giuseppe 
Published: February 2021

Purpose
This paper aims at reviewing the extant knowledge management (KM) research field within a strategic alliance context to understand the historical roots, its temporal progression, current state and potential future in a meaningful way.

Design/methodology/approach
Data for this study was retrieved from the Scopus database using a systematic literature search process. The bibliometric characteristics of 393 research documents were analyzed using bibliometric and structured network analysis.

Findings
The findings of the study suggest that the publication in the field have been growing with an average rate of 8.48%. This analysis also lists the most productive and impactful authors, main outlets, and the most impactful secondary and primary publication in the field. In addition, the conceptual and intellectual structure of the research field was constructed and discussed.

Originality/value
This paper uses an objective and quantitative approach by reviewing the related publications and virtually included all the relevant publications in the analysis, which was seen to be uneconomical when doing traditional literature reviews.
A robust possibilistic programming model for production-routing problem in a three-echelon supply chain
Authors: Beheshtinia Mohammad Ali , Salmabadi Narjes , Rahimi Somaye 
Published: February 2021

Purpose
This paper aims to provide an integrated production-routing model in a three-echelon supply chain containing a two-layer transportation system to minimize the total costs of production, transportation, inventory holding and expired drugs treatment. In the proposed problem, some specifications such as multisite manufacturing, simultaneous pickup and delivery and uncertainty in parameters are considered.

Design/methodology/approach
At first, a mathematical model has been proposed for the problem. Then, one possibilistic model and one robust possibilistic model equivalent to the initial model are provided regarding the uncertain nature of the model parameters and the inaccessibility of their probability function. Finally, the performance of the proposed model is evaluated using the real data collected from a pharmaceutical production center in Iran. The results reveal the proper performance of the proposed models.

Findings
The results obtained from applying the proposed model to a real-life production center indicated that the number of expired drugs has decreased because of using this model, also the costs of the system were reduced owing to integrating simultaneous drug pickup and delivery operations. Moreover, regarding the results of simulations, the robust possibilistic model had the best performance among the proposed models.

Originality/value
This research considers a two-layer vehicle routing in a production-routing problem with inventory planning. Moreover, multisite manufacturing, simultaneous pickup of the expired drugs and delivery of the drugs to the distribution centers are considered. Providing a robust possibilistic model for tackling the uncertainty in demand, costs, production capacity and drug expiration costs is considered as another remarkable feature of the proposed model.
The anti-money laundering expectations gap in Iran: auditor and judiciary perspectives
Authors: Molla Imeny Vahid , Norton Simon D. , Moradi Mahdi , Salehi Mahdi 
Published: February 2021

PurposeThis study aims to compare judicial and auditor expectations of audit in the detection and reporting of money laundering in Iran. It also aims to assess the implications of expectations gap for the reliability of data provided to the Financial Action Task Force (FATF) in its blacklisting policy.Design/methodology/approachQuestionnaires were administered to auditors to determine perceptions of their anti-money laundering (AML) reporting obligations. These were also completed by Iranian judges who hear money laundering prosecutions and who agreed to participate in the research. The group was created through the “snowballing” technique.FindingsThere is significant divergence between judges and auditors regarding the latter’s AML reporting obligations. Self-perception among auditors regarding investigative duties is insufficiently aligned with expectations of the FATF, particularly where there is use of corporate structures, charities and trusts in which identity of true owners, of payers and payees of funds cannot be accurately verified. This gap presents a significant terrorist financing risk.Practical implicationsThe expectations gap makes training in forensic accounting, as well as compliance with international reporting expectations, a matter of urgency for the Iranian auditing profession. The judiciary needs to be more aware of international expectations.Originality/valueData regarding judicial expectations of auditors’ AML reporting obligations is difficult to obtain and of a highly sensitive nature. This research has obtained such data which has relevance to the FATF blacklisting policy, and to international organisations tasked with disrupting terrorist financing networks.
Robustness assessment in production systems
Authors: Stockmann Christian , Winkler Herwig , Kunath Martin 
Published: February 2021

PurposeThe concept of robustness in manufacturing is not easy to capture and even harder to quantify. This paper elaborates an approach to assess robustness in production systems from a holistic input-throughput-output perspective using a pragmatic robustness indicator.Design/methodology/approachFirst, in order to have a precise understanding of what needs to be measured, a concept of robustness in production systems is defined based on a literature overview. Three different aspects are considered to be essential to comprehensively describe robustness in production: the deviations of input resources, of performance and of output. These aspects are translated into an aggregated indicator based on developments of production costs, order delays and output volumes. The indicator-based assessment approach is eventually applied to a flow-shop scheduling case study in the chipboard industry.FindingsThe study shows that an assessment of robustness should not solely focus on a single aspect of a production system. Instead, a holistic view is required addressing the tradeoffs that robustness must balance, such as the one between the realized performance, the corresponding resource requirements and the resulting output. Furthermore, the study emphasizes that robustness can be interpreted as a superior system capability that builds upon flexibility, agility, resilience and resistance.Research limitations/implicationsFirst, the paper is a call to further test and validate the proposed approach in industry case studies. Second, the paper suggests a modified understanding of robustness in production systems in which not only the deviation of one single variable is of interest but also the behavior of the whole system.Practical implicationsThe approach allows practitioners to pragmatically evaluate a production system’s robustness level while quickly identifying drivers, barriers and tradeoffs.Originality/valueCompared to existing assessment approaches the proposed methodology is one of the first that evaluates robustness in production systems from a holistic input-throughput-output perspective highlighting the different tradeoffs that have to be balanced. It is based upon a comprehensive concept of robustness which also links robustness to adjacent capabilities that were otherwise only treated separately.
Empowering leadership and knowledge management: the mediating role of followers' technology use
Authors: Türkmendağ Zafer , Tuna Muharrem 
Published: February 2021

Purpose
The purpose of this paper is to investigate the role of empowering leadership in intraorganizational knowledge management practices and to reveal how followers' acceptance and use of the hotel management system affect this role.

Design/methodology/approach
A serial multiple mediation model was evaluated and tested using partial least squares structural equation modeling (PLS-SEM). The database was created from the results of a structured questionnaire obtained from 401 employees working in hotels in Turkey.

Findings
The findings of the study reveal that empowering leadership has a significant effect on followers' knowledge creation, sharing and application. It was also found that the acceptance and use of the hotel management system were partially complementary to the impact of empowering leadership on followers' knowledge management practices.

Practical implications
This paper gives an insight into the empowering leader's role in gathering useful knowledge, which is self-managed within the organization, by encouraging, motivating, providing autonomous and supportive conditions and making it beneficial and easier for their followers to adapt to the organization's technologies.

Originality/value
The efficient management of knowledge in organizations through the use of technology is possible by distributing power to subordinates through expanding the theory of knowledge management, leadership and the acceptance and use of technology. Furthermore, this study contributes to the literature by establishing the theoretical foundation of the relationship between empowering leadership and knowledge management practices based on Dalkir's knowledge management model and by discussing the mediating effect of the core variables of the UTAUT model.
The impact of storytelling in creating firm and customer connections in online environments
Authors: Kemp Elyria , Porter III McDowell , Anaza Nwamaka A. , Min Dong-Jun 
Published: February 2021

PurposeOrganizations can benefit significantly from the growing capabilities of the internet. As the Web facilitates purchasing and reduces the costs of marketing, companies can connect with customers through the use of storytelling. This study aims to examine how small businesses leverage the use of storytelling to engage with customers and drive revenue and online reputation management.Design/methodology/approachBoth qualitative and quantitative insights are offered in two studies. In Study 1, interviews were conducted with business owners to explore the efforts made by their companies to connect and engage with consumers online. Study 2 builds on the findings from Study 1 and uses survey methodology to test a model which outlines how storytelling can foster engagement with customers.FindingsResults indicate that story content is positively related to emotional content and the personal connection an individual feels toward a firm’s products. Furthermore, user-generated content moderates the relationship between story content creation and personal connections. Findings also demonstrate that personal connection is essential to customer engagement. Ultimately, engagement can lead to revenue generation from social commerce as well as increased reputation management activity.Originality/valueThis research demonstrates how small businesses can use the power of storytelling to immerse and transport audiences in such a way that customer beliefs and attitudes toward the firm are impacted in a favorable way. By telling its brand story well, firms have the power to increase the value of their products.
Enhancing the value co-creation process: artificial intelligence and mobile banking service platforms
Authors: Manser Payne Elizabeth H. , Peltier James , Barger Victor A. 
Published: February 2021

Purpose
The purpose of this study is to investigate the relationships that influence the value co-creation process and lead to consumer comfort with artificial intelligence (AI) and mobile banking (AIMB) service platforms.

Design/methodology/approach
A conceptual model was developed to investigate the value-in-use perceptions of AI-based mobile banking applications via five antecedents: baseline perceptions of current bank service delivery; service delivery configuration benefits; general data security; safety perceptions of specific mobile banking services; and perceptions of AI service delivery. Data were collected from 218 respondents and analyzed using structural equation modeling.

Findings
This study highlights the role and importance of the sequential relationships that impact the assessment of AIMB. The findings suggest that service delivery and the customer’s role in value co-creation change as AI is introduced into a digital self-service technology channel. Furthermore, AIMB offers transaction-oriented (utilitarian) value propositions more so than relationship-oriented (hedonic) value propositions.

Research limitations/implications
The sample consisted on digital natives. Additional age cohorts are needed.

Practical implications
As financial institutions redirect their business models toward digital self-service technology channels, the need for customers to feel comfortable while interacting with an AI agent will be critical for enhancing the customer experience and firm performance.

Originality/value
The authors extend the service-dominant logic (SDL) literature by showing that value co-creation is a function of both firms’ technologies and consumers’ value-in-use, a finding that appears to be unique in the literature. The authors advance the digital transformation literature by evaluating AIMB as an interactive process that requires an understanding of key technology constructs, including perceptions of baseline service relationships, desired service configurations, security and safety issues and whether AI is useful for value co-creation. To the best of the authors’ knowledge, this is the first SDL framework that investigates interactive and structural relationships to explain value-in-use perceptions of AIMB.
Digital servitization value co-creation framework for AI services: a research agenda for digital transformation in financial service ecosystems
Authors: Manser Payne Elizabeth H. , Dahl Andrew J. , Peltier James 
Published: February 2021

PurposeInnovative firms have rapidly developed artificial intelligence (AI) capabilities into their service ecosystems, essentially changing perceptions of what is service quality and service delivery in their respective industries. Nonetheless, the issues surrounding AI services remain relatively unknown. The purpose for this paper is to offer a digital servitization framework for understanding how AI services impact value perceptions, consumer engagement and firm performance measures. The authors use the financial service ecosystem to explore this topic.Design/methodology/approachThe authors explore relevant literature on digital servitization, service-dominant logic and AI/disruptive innovation. Next, a conceptual framework, organized by AI-Service Exchange Antecedents, Context of AI Usage and Digital Servitization Consequences, is developed. The authors conceptualize consequences for consumers and firms.FindingsThe main findings suggest that the linkages between consumers, financial institutions and fintech companies with AI usage in a service ecosystem should be identified; how value is created among multiple SD Logic-AI network actors should be analyzed; and the effects of AI-consumer interactions (lower-level and higher levels of engagement) on firm performance measures should be explored.Research limitations/implicationsThe conceptual framework identifies gaps in the literature and suggests research questions for future studies.Practical implicationsThis paper may assist practitioners with the development of AI-enabled banking activities that involve direct consumer engagement.Originality/valueTo the authors’ best knowledge, this research agenda is the first comprehensive framework for understanding value co-creation in the context of AI in financial services, linking antecedents, usage and consequences.
Assessing entrepreneurial ecosystems through a strategic value network approach: evidence from the San Francisco Area
Authors: Cavallo Angelo , Ghezzi Antonio , Sanasi Silvia 
Published: February 2021

PurposeThe purpose of this article is to develop a model to assess entrepreneurial ecosystems. Specifically, the authors examine how to measure value creation and value capture mechanisms from a single participant's perspective and at the ecosystem level through a strategic value network-based approach.Design/methodology/approachBuilding on extant research on strategic networks, value networks and business models and leveraging a qualitative survey, the authors develop and test an assessment tool to measure value creation and capture within the entrepreneurial ecosystem of the San Francisco Bay Area.FindingsThe authors show that value-based measures on entrepreneurial ecosystems provide a systemic approach to assess how ecosystems operate, which can guide policymakers, entrepreneurs and all the other stakeholders of entrepreneurial ecosystems in their strategic decision-making process.Originality/valueThe authors provide an original model grounded in the strategic management and entrepreneurship literature for entrepreneurial ecosystems' assessment as few studies have done before. Besides, the authors provide an illustrative attempt to show how to empirically apply the original model by assessing the San Francisco Bay Area's entrepreneurial ecosystem.