bluuebunny/crossref_metadata_2025_split huggingface dataset:
Toward a digital civil society: digital ethics through communication education
Authors: Kaitatzi-Whitlock Sophia 
Published: February 2021

Purpose
In the face of the enormous rise in digital fraud and criminality, resulting in diverse afflictions to millions of user-victims, emanating from users’ horizontal interactive and transactive exchanges on the internet, but due significantly to internet’s deregulation and anonymity, this study aims to showcase the need for a socially grounded self-regulation. It holds, that this is feasible and that it can be achieved through large scale, comprehensive digital communication education (DCE) programs.

Design/methodology/approach
The composite methodology of the study comprises four types of components, namely, analytic, exploratory-discursive, constructionist and propositional. The construction-creation element consists of the design of an original combinational research tool: triangular relational pattern (TRP). Through TRPs, researchers can locate the types of relations involved between three implicated entities, namely, the affliction, the culprit and the victim and can study them in-depth. Subsequently, based on the TRP, DCE programs are composed, which are, also, proposed to be deployed by educational authorities and digital civil society associations.

Findings
The created, applied here and proposed TRPs can be used by other researchers aiming to locate, map and analyze the variants of internet criminality and victimhood and their implications across the global frontierless world and in the digital human condition, educational purposes but also to create social cohesion.

Originality/value
The study offers two original contributions. The TRP as a significant relational research tool-grid. The DCE programs that are linked to the repertories of digital relations and can be introduced in the general education programs.
A decade of research on Muslim entrepreneurship
Authors: Hassan Yusuf 
Published: February 2021

PurposeThe purpose of this study is two-fold. First, it proposes a definition of Muslim entrepreneurship and second, it synthesizes existing literature on Muslim entrepreneurship published in the past decade.Design/methodology/approachA systematic literature review technique has been used to identify and analyse the literature for a period between 2009 and 2019.FindingsResults of the study suggest that there is a dearth of literature conceptualizing and operationalizing the concept of Muslim entrepreneurship in the management literature. Further, studies examining the factors which affect Muslim entrepreneurship practices are limited.Research limitations/implicationsThe study has analysed only peer-reviewed articles from management literature.Originality/valueA synthesis of the literature on Islamic entrepreneurship is missing. Also, literature proposing a comprehensive definition of the concept and summarizing the factors which affect Muslim entrepreneurship practices are absent.
Application of MFN to investment dispute settlement: rule of law issues
Authors: Sharmin Tanjina , Laryea Emmanuel 
Published: February 2021

PurposeOver the past two decades, the application of most-favoured-nation (MFN) clauses in international investment agreements (IIAs) to dispute settlement matters has generated controversy. The purpose of this paper is to help resolve some of the controversies by examining the rule of law issues that may arise from such application of MFN.Design/methodology/approachThe study describes controversies regarding the application of MFN to dispute settlement as per the extant literature on the subject. It explores the elements of rule of law in investor-state arbitration. The paper then analyses the implications of applying MFN to dispute settlement matters for the elements of rule of law. Based on such analysis, the study argues that the application of MFN to dispute settlement matters undermines certain elements of rule of law.FindingsThe paper has outlined the relevant elements of rule of law in investor-state arbitration as access to dispute settlement; judicial (or tribunal) independence, fairness and impartiality; consistency and predictability of law and decisions; transparency; accountability and subjection of dispute forums and systems to law. It found that the application of MFN undermines various components of rule of law, in particular of consistency and predictability and the requirement of tribunals to adjudicate within the limits of the law.Originality/valueThe findings of this study will help future investor-state arbitral tribunals to decide on the application of MFN to dispute settlement matters.
Knowledge sharing as a give-and-take practice: the role of the knowledge receiver in the knowledge-sharing process
Authors: Ouakouak Mohammed Laid , AlBuloushi Nour , Ouedraogo Noufou , Sawalha Nabeel 
Published: February 2021

PurposeThe purpose of this study is to investigate whether openness to receive and openness to share knowledge drive employees to share knowledge with colleagues in the workplace. The authors also investigate what, if any, influence knowledge sharing has on performance at both individual and work unit levels.Design/methodology/approachData were collected from 237 employees from eight banks in Kuwait. Structural equation modeling techniques were used to test the hypotheses.FindingsThe knowledge receiver’s openness to receive and openness to share knowledge influence the provider’s knowledge-sharing behavior. The latter positively affects the provider’s job performance and the work unit’s innovation performance. Furthermore, knowledge utilization strengthens knowledge sharing’s positive effect on work unit innovation.Research limitations/implicationsThe findings of this study are industry and country specific and, therefore, would likely not be applicable to other settings. Thus, similar future research targeting different industries and/or countries is warranted. As a cross-sectional study, this research can also benefit from subsequent longitudinal studies.Practical implicationsOrganizations should create a culture conducive to sharing knowledge. For example, managers should assure employees that knowledge shared with coworkers will be well received and utilized, remove barriers to new knowledge utilization and create awareness among employees that sharing knowledge benefits knowledge providers as well as knowledge providers.Originality/valueThe authors provide evidence of how the knowledge receiver’s openness to receive and to share knowledge affect the provider’s knowledge sharing. The authors also provide insights into how knowledge sharing drives job performance and innovation.
Attributes of IT certifications aligned to organizations’ needs
Authors: Mussa Munir de Sá , Cordeiro Renata Gomes , Da Hora Henrique 
Published: February 2021

PurposeAn area of information technology (IT) in organizations is required to manage resources efficiently. For this, IT certifications are adopted by companies and sought by professionals. However, these have many requirements and to identify which are paramount to the performance of their activities and/or are much more important to IT managers is not a trivial task. The purpose of this study is to identify how the processes of the Information Technology Infrastructure Library (ITIL) v3 and Control Objectives for Information and Related Technology (CobiT) 5 certifications are analyzed by IT managers. Regarding the knowledge of professionals about the processes, which are more important, less important or indifferent in the manager’s view.Design/methodology/approachA survey is carried out with IT managers using questions elaborated according to the Kano model in which the processes of the analyzed certifications are related to classify according to the proposed model.FindingsOf the 64 analyzed processes, 20 CobiT processes and 13 ITIL processes were classified as must-be requirements. Another 17 CobiT processes and 9 ITIL processes were classified as one-dimensional and 5 ITIL processes are present in more than one relationship with CobiT processes and, depending on the relationship, they were classified as must-be or one-dimensional requirements.Originality/valueIt is concluded that this study contributes in the discussion of the importance of the ITIL and CobiT implementations and analyzes the relevance of ITIL and CobiT certification processes in the view of IT managers, providing useful information for the professionals in terms of prioritization of the processes expected by the managers.
An exploration of the current regulatory aspects of money laundering in South Africa
Authors: Chitimira Howard 
Published: February 2021

Purpose
Money laundering activities were allegedly rampant and poorly regulated in the South African financial markets and financial institutions prior to 1998. In other words, prior to the enactment of the Prevention of Organised Crime Act 121 of 1998 as amended (POCA), there was no statute that expressly and adequately provided for the regulation of money laundering in South Africa. Consequently, the POCA was enacted to curb organised criminal activities such as money laundering in South Africa. Thereafter, the Financial Intelligence Centre Act 38 of 2001 as amended (FICA) was enacted in a bid to, inter alia, enhance financial regulation and the combating of money laundering in the South African financial institutions and financial markets.

Design/methodology/approach
The paper provides an overview analysis of the current legislation regulating money laundering in South Africa. In this regard, prohibited offences and measures that are used to curb money laundering under each relevant statute are discussed. The paper further discusses the regulation and use of customer due diligence measures to combat money laundering activities in South Africa. Accordingly, the regulation of customer due diligence under the FICA and the Banks Act 94 of 1990 as amended (Banks Act) is provided.

Findings
It is hoped that policymakers and other relevant persons will use the recommendations provided in the paper to enhance the curbing of money laundering in South Africa.

Research limitations/implications
The paper does not provide empirical research.

Practical implications
The paper is useful to all policymakers, lawyers, law students, regulatory bodies, especially, in South Africa.

Social implications
The paper seeks to curb money laundering in the economy and society at large, especially in the South African financial markets.

Originality/value
The paper is original research on the South African anti-money laundering regime.
Asset recovery in the European Union: implementing a “no safe haven” strategy for illicit proceeds
Authors: Pavlidis George 
Published: February 2021

Purpose
This paper aims to explore existing and proposed methods for enhancing asset recovery and targeting the proceeds of illicit trades and other types of criminal activity in the European Union (EU). Consistent and comprehensive implementation is needed at several levels (preventive measures, financial investigations, criminal proceedings and asset freezing and confiscation) to create a European “no safe haven” strategy for dealing with illicit proceeds.

Design/methodology/approach
This paper draws on primary sources of law, legal scholarship, reports and open-source data to explore the existing and proposed methods for enhancing asset recovery in the EU.

Findings
The EU should expand and accelerate harmonization initiatives that target illicit proceeds in cross-border cases by using the building blocks of asset recovery (preventive measures, criminal proceedings, financial investigations and asset freezing and confiscation) in a consistent and complementary manner.

Originality/value
This comprehensive study examines the existing asset recovery tools and explores new methods for enhancing the associated EU legal framework.
Resilience, well-being, depression symptoms and concussion levels in equestrian athletes
Authors: McGivern Annika , Shannon Stephen , Breslin Gavin 
Published: February 2021

PurposeThis paper aims to conduct the first cross-sectional survey on depression, Resilience, well-being, depression symptoms and concussion levels in equestrian athletes and to assess whether past concussion rates were associated with depression, resilience and well-being.Design/methodology/approachIn total, 511 participants from Canada, Republic of Ireland, UK, Australia and USA took part in an international cross-sectional, online survey evaluating concussion history, depression symptoms, resilience and well-being.FindingsIn total, 27.1% of athletes met clinically relevant symptoms of major depressive disorder. Significant differences were shown in the well-being and resilience scores between countries. Significant relationships were observed between reported history of concussion and both high depression scores and low well-being scores.Practical implicationsFindings highlight the need for mental health promotion and support in equestrian sport.Social implicationsResults support previous research suggesting a need for enhanced mental health support for equestrians. There is reason to believe that mental illness could still be present in riders with normal levels of resilience and well-being.Originality/valueThis study examined an understudied athlete group: equestrian athletes and presents important findings with implications for the physical and mental health of this population.
The impact of early failures on maintenance costs: an empirical study in Latin America
Authors: Peimbert-García Rodrigo E. , Vázquez-Serrano Jesús Isaac , Limón-Robles Jorge 
Published: February 2021

PurposeLiterature shows that the economics of early failures in maintenance and electric utilities have not been deeply analyzed. This study aims to focus on quantifying the economic impact that early failures in current transformers have on total maintenance costs. The empirical study is conducted in a regional transmission division of an electric utility located in Mexico.Design/methodology/approachThe utility's database was accessed to collect 219 maintenance records. Clustering techniques were used to identify early failures from a bimodal distribution of failures. Confirmatory goodness-of-fit procedures followed the analysis, and finally, direct and opportunity costs were estimated by adapting the cost-of-quality (PAF) Model.FindingsAround 11% of all maintenance activities are triggered by early failures, and they account for up to US$2.2m during the eight-year period under study, which represents 16% of total maintenance costs. Additionally, opportunity costs represent close to two-thirds of the total costs due to early failures. This was obtained after finding and validating a clear-cut border of 3.5 months between early failures and the rest.Originality/valueFailures in energy grids and power transmission can have a large economic impact on the power industry and the society in general. Thus, the maintenance function in equipment such as current transformers is a crucial entry of the budget of any electric utility. This study is one of the very few that highlights the magnitude and importance of direct and opportunity costs derived from early failures.
Examining consumer participation on brand microblogs in China: perspectives from elaboration likelihood model, commitment–trust theory and social presence
Authors: Bao Zheshi , Wang Dongdong 
Published: February 2021

PurposeBrand microblogs have been adopted as a new approach to promote products or services and maintain relationships with consumers for companies, but literature on why consumers are willing to participate on these microblogs is still relatively limited. The purpose of this study is to examine factors affecting consumers’ participation on brand microblogs and then indicate the underlying mechanism of this process based on elaboration likelihood model (ELM), commitment–trust theory and social presence.Design/methodology/approachAn online survey was conducted in China to investigate consumers who followed brand microblogs. A total of 380 valid responses were collected, and the data were analyzed by the partial least squares structural equation modeling to assess the proposed research model.FindingsThe findings show that argument quality and source credibility of a brand microblog are two important factors that enhance consumers’ community commitment and trust toward the microblog, which, in turn, promote their participation intention. In addition, social presence has a moderating effect on the relationship between trust toward brand microblog and participation.Originality/valueThis study extends the understanding regarding consumers’ information adoption processes in brand microblogs from both central and peripheral routes based on ELM. Besides, the role of trust in affecting consumers’ participation and community commitment in the context of brand microblog has been examined from a more detailed perspective. Finally, this paper better reveal the role of social presence in brand communities by focusing on its moderating effect on the relationship between commitment–trust and consumers’ participation. These findings can provide entrepreneurs with insights into strengthening consumers’ participation and operating their brand microblogs in the long-term.
You absolutely (don’t) need this!examining differences on customer engagement components for (anti)haul youtubers’ videos
Authors: García-de-Frutos Nieves , Estrella-Ramón Antonia 
Published: February 2021

Purpose
This study aims to focus on the content published by social media influencers – i.e. YouTubers – on their YouTube channels. The main purpose of this research is to analyse whether anti-consumption-framed content (anti-hauls) generates more views, more dislikes (and less dislikes) and more comments, as customer engagement components, than pro-consumption-framed content (hauls).

Design/methodology/approach
Based on 160 videos published on YouTube by 80 influencers on their respective channels, this study mainly analyses whether there are differences between anti-consumption and pro-consumption content in the various elements that constitute customer engagement (i.e. number of views, likes, dislikes and comments).

Findings
Results indicate that there are differences between anti-consumption and pro-consumption content in terms of total number of views, likes, dislikes and comments. All these customer engagement components are higher for anti-consumption-framed videos, which offers interesting implications for both theory and practice.

Originality/value
This study extends previous literature by accounting content published by social media influencers on their social media accounts, instead of analysing the most traditionally studied content that is published by brands on their own social media; and classifying this content as anti/pro-consumption rather than using the traditional dichotomy between transactional/emotional content. Brands should pay special attention to the content generated by social media influencers because it is a powerful form of electronic word-of-mouth that currently plays a significant role in customers’ (non)purchase decisions.
“Learning alone-a with Corona”: two challenges and four principles of tertiary teaching
Authors: Banki Susan Rachel 
Published: February 2021

PurposeThe author offers two challenges and four principles to teaching in the tertiary sector during this pandemic. While others may focus on the challenge of technical delivery, the author notes the challenges of systemic student disengagement. The author attempts to correct for this in four ways. She argues that the challenges she identifies and the principles that can be deployed in response are applicable across a range of teaching contexts and can be adapted for a post-COVID-19 era.Design/methodology/approachThis paper draws on the author's phenomenological experience teaching in the context of COVID-19 and draws as well on the sociological literature of higher education teaching.FindingsFour principles emerged from a year of successful teaching during COVID-19. First, the author embraces a pedagogy of care, which reflects a genuine concern for student well-being. Second, the author utilizes a variety of technological approaches to keep students engaged. Third, she retains a flexible approach to teaching. Fourth, she considers carefully the extent to which COVID-19 is included, and excluded, from topical discussions. On this point she argues that COVID-19 should neither be the center point of any material, nor should it be ignored completely.Originality/valueShocks to the tertiary education system will continue to recur, as will instances of systemic student disengagement. Effective correctives to such disengagement, drawn from both education theory and empirical experience, will continue to be of value.
Who do you choose? Comparing perceptions of human vs robo-advisor in the context of financial services
Authors: Zhang Lixuan , Pentina Iryna , Fan Yuhong 
Published: February 2021

Purpose
This study aims to investigate the differences in consumers’ perceptions of trust, performance expectancy and intention to hire between human financial advisors with high/low expertise and robo-advisors.

Design/methodology/approach
Three experiments were conducted. The respondents were randomly assigned to human advisors with high/low expertise or a robo-advisor. Data were analyzed using MANCOVA.

Findings
The results suggest that consumers prefer human financial advisors with high expertise to robo-advisors. There are no significant differences between robo-advisors and novice financial advisors regarding performance expectancy and intention to hire.

Originality/value
This pioneering study extends the self-service technology adoption theory to examine adoption of robo-advisors vs human financial advisors with different expertise levels. To the best of the authors’ knowledge, it is among the first studies to address multi-dimensionality of trust in the context of artificial intelligence-based self-service technologies.
Understanding how gamification influences consumers’ dietary preferences
Authors: Ögel Aydın Selin , Argan Metin 
Published: February 2021

PurposeNutritional disorders and unhealthy nutrition, which are recognised as the causes of many widespread health problems (overweight, obesity, diabetes, cardiovascular disease, cancer, etc.) have emerged as a significant problem that requires resolution. The purpose of this study is to influence dietary preferences and to reduce current health issues by using gamification as a social marketing tool. To this end, the decision-making processes affecting food choices in individuals based on calorific content were evaluated and the effectiveness of gamification in encouraging consumers to make lower-calorie choices was examined.Design/methodology/approachAn experimental design was used to determine the effect of gamification on the dietary preferences of consumers. An independent factorial design (between groups) in which multiple variables were tested with different subjects was used to test the factors that were thought to affect the food choices made by the participants from gamified and non-gamified menus.FindingsIn Study 1, menus (gamified vs non-gamified) and nutritional consciousness (low vs high) had a significant main effect on the total calorie count of the selected foods. In Study 2, menus (gamified with prices vs non-gamified with prices) had a significant main effect on the total calorie count of the selected foods, while nutritional consciousness (low vs high) did not. A significant interaction was observed between menus and nutritional consciousness.Practical implicationsGamification can be used as an important publicity tool for promoting public health using different influential factors such as price.Originality/valueThis study shows that people can change their food preferences positively through gamification. It shows further how people tend to evaluate the price of their food rather than the calorie count when making dietary preferences. Gamification can, therefore, be considered a promising social marketing tool for improving public health.