bluuebunny/crossref_metadata_2025_split huggingface dataset:
Retail atmospherics effect on store performance and personalised shopper behaviour: a cognitive computing approach
Authors: Behera Rajat Kumar , Bala Pradip Kumar , Tata Sai Vijay , Rana Nripendra P. 
Published: July 2021

PurposeThe best possible way for brick-and-mortar retailers to maximise engagement with personalised shoppers is capitalising on intelligent insights. The retailer operates differently with diversified items and services, but influencing retail atmospheric on personalised shoppers, the perception remains the same across industries. Retail atmospherics stimuli such as design, smell and others create behavioural modifications. The purpose of this study is to explore the atmospheric effects on brick-and-mortar store performance and personalised shopper's behaviour using cognitive computing based in-store analytics in the context of emerging market.Design/methodology/approachThe data are collected from 35 shoppers of a brick-and-mortar retailer through questionnaire survey and analysed using quantitative method.FindingsThe result of the analysis reveals month-on-month growth in footfall count (46%), conversation rate (21%), units per transaction (27%), average order value (23%), dwell time (11%), purchase intention (29%), emotional experience (40%) and a month-on-month decline in remorse (20%). The retailers need to focus on three control gates of shopper behaviour: entry, browsing and exit. Attention should be paid to the cognitive computing solution to judge the influence of retail atmospherics on store performance and behaviour of personalised shoppers. Retail atmospherics create the right experience for individual shoppers and forceful use of it has an adverse impact.Originality/valueThe paper focuses on strategic decisions of retailers, the tactical value of personalised shoppers and empirically identifies the retail atmospherics effect on brick-and-mortar store performance and personalised shopper behaviour.
Contingency role of a Supplier's operational efficiency in the customer relationship – performance links
Authors: Kim Yoon Hee , Swink Morgan 
Published: July 2021

PurposeExtant studies on the relational capital—performance benefits in buyer–supplier relationships (BSRs) give limited attention to the value of internal resources/capabilities possessed by each party, thus imply the universal benefits of relational capital regardless of a party's own abilities. To fill this gap in the literature, this paper aims to investigate whether and how a firm's operational efficiency moderates the relation between its relational ties with the largest customer and its performance outcomes.Design/methodology/approachThis study employs a large panel data of US public firms and their major customer relationships for the period of 1980–2018 from Compustat and a two-stage least square regression to address endogeneity concerns.FindingsThe authors find that suppliers achieve different performance benefits and disbenefits from their relational ties with major customers depending on their own operational efficiency. Specifically, strong suppliers achieve higher market share and lower profitability as relational ties with major customers increase. In contrast, weak suppliers who develop high levels of relational ties with their major customers tend to increase their profit-generating potential, yet their market share declines. Thus, the findings suggest that suppliers make different trade-offs between profit enhancement and pie expansion depending on their operational efficiency.Research limitations/implicationsAs a secondary data study, this research relies on proxy measures to capture relational ties in BSRs. Although the validity of the proxy measures are well established in the literature, additional primary information on sample firms and their relationships may be able to identify other types of internal and external resources and capabilities that can be leveraged as relational capital.Practical implicationsRelational ties with major customers entail both relational capital and relational liabilities. Strong suppliers trade off their profit-maximizing potential for the pie expansion opportunity via sales growth to major customers. On the other hand, weak suppliers achieve higher profits from relational ties with major customers, but this benefit comes at the expense of pie expansion due to decreasing sales to major customers. Managers should be aware of performance trade-offs between profit enhancement and pie expansion depending on a firm's internal capabilities and carefully choose to develop and exploit relationship-based assets with customers depending on their performance goals.Originality/valueThe contrasting performance outcomes demonstrated by strong and weak suppliers in this study challenge the prevailing assumption about the broad performance benefits of relational ties in BSRs. To the best of the authors’ knowledge, this research is the first to empirically substantiate the contingency role of suppliers' operational efficiency in the relational capital—performance link.
“So many things were new to us”: identifying the settlement information practices of newcomers to Canada across the settlement process
Authors: Allard Danielle 
Published: July 2021

PurposeThe purpose of this paper is to identify and map the shifting relationship between the settlement process and the information practices of newcomers from the Philippines as they migrate and settle in Canada.Design/methodology/approachThis research employs two semi-structured in-depth interviews, each with 14 newcomers from the Philippines to Canada. Participants were selected because they had migrated to Winnipeg through the Manitoba Provincial Nominee Program within 1–4 years of the date of interview.FindingsEight settlement information tables are identified that demonstrate participants' migration experiences, including participants' thoughts and feelings related to migration and settlement, their information questions and needs, the information resources they consult and the activities in which they engage.Originality/valueThis paper argues that this phased model approach documents the shifting relationship between settlement processes and migrants' information needs, activities, resources and practices. Articulating study findings using this phased model approach can support information institutions, such as the settlement sector and libraries, to provide support to newcomer groups in a timely and targeted manner.
Financial system specialization and private research and development expenditure: research for OECD countries
Authors: Méndez-Morales Edgard Alberto , Yanes-Guerra Carlos Andrés 
Published: July 2021

Purpose
The purpose of this paper is to analyse the role that different financial sources and financial specialization have on private research and development (R&D) activity in OECD countries.

Design/methodology/approach
The authors developed several panel regressions choosing as a final model a two-way random effects regression to understand which funding sources are related to the R&D expenditure, and how financial specialization has links to the private portion of R&D aggregated expenditure. The authors include data from the years 2000 to 2016 for OECD countries.

Findings
The results reinforce the critical role that stock markets have in enhancing private R&D and that bond markets have an inverse relationship with private R&D national expenditures. The authors do not find evidence of a link between bank sources and private R&D. Specialized financial systems (banking or market) support innovation in a better way than a mixed arrangement of those two systems.

Practical implications
The findings of this study have considerable policy implications. Policymakers need to be aware of these results, given that some variables related to financial markets, seems to boost the inputs for R&D. In the long term, this could be a signal that national and regional systems of innovation need a broad view of the factors hampering scientific activity, and also a signal that there are other ways to impact the results of the complex innovation activity through the development of stronger financial systems backing up national systems of innovation.

Originality/value
The authors found that the long discussion about the financial system that a country has to choose to enhance growth with R&D&I may have been misleading the public policy. The findings show that rather than a bank or a stock market financial system, economies looking to boost R&D&I, must specialize in one of the two systems, deepen these and generate the appropriate policies to promote science, technology and innovation using those financial markets.
The net effect of the travel restriction policy on tourism demand: evidence from Greece
Authors: Dimitropoulos Panagiotis , Ntasis Lazaros , Koronios Konstantinos 
Published: July 2021

PurposeThe purpose of this study is to provide up-to-date evidence on the net effect of COVID-19 pandemic on international arrivals and occupancy rates in Greece. Analysis and forecasting point out the demand for 2020, and thus yielding more concrete evidence on the pure effect of the pandemic on the tourism industry.Design/methodology/approachMonthly observations from January 2000 to December 2020 were extracted from the Tourist Enterprises Association (SETE) for Athens, Thessaloniki, Kalamata, Rhodes, Mytilene, Santorini, Zante, Kefalonia and Crete. To model and forecast the volatility and the time trend effect of tourist arrivals individually, the study applies the autoregressive integrated moving average (ARIMA) (p,d,q) and the error, trend, seasonality (ETS) model.FindingsEmpirical results suggested that Athens, Thessaloniki and Crete were three destinations with the worst losses in international tourist arrivals. Specifically, Athens was expecting to have (without the existence of COVID-19) more than 330,000 tourist arrivals in December 2020 while instead only 73,000 international tourists visited Athens that period. Similarly, Thessaloniki and the island of Crete lost more than 150,000 international visitors during December 2020.Originality/valueThe author’s study adds to a growing number of studies regarding the impact of COVID-19 by incorporating monthly international arrival data and occupancy rate data for the whole 2020 reflecting differences in transportation or vacation choices. Also, the authors operationalized multiple time-series forecasting models (ETS and ARIMA) for reaching more concrete forecasts and estimates on the effect of COVID-19 on the Greek tourism sector.
COVID-19 cause-related campaigns and consumers’ purchase intention: does religiosity matter?
Authors: Chetioui Youssef , Lebdaoui Hind 
Published: July 2021

PurposeThis paper aims to propose and test a theoretical framework in which attitude towards COVID-19 cause-related campaigns mediates the effects of identification with the cause, donation size, emotional arousal and subjective norms on consumer purchase intention. The authors also explore the moderating effect of religiosity in an emerging nation marked by the dominance of the Islamic doctrine.Design/methodology/approachSurvey data from a sample of 561 consumers from Morocco were analyzed to test the hypotheses using structural equation modeling.FindingsFirst, attitude toward COVID-19 cause-related campaigns has a significant effect on consumer purchase intention; at the same time, it is influenced by identification with the cause, donation size, emotional arousal and subjective norms. Second, the results confirm the mediating effect of attitude toward COVID-19 cause-related campaigns, e.g. higher emotional arousal triggers positive attitude towards COVID-19 cause campaigns, which shapes consumer purchase intention. Third, Islamic religiosity acts as a moderator, e.g. individuals who feel themselves as highly religious are more likely to develop favorable attitude towards cause brands and therefore form stronger purchase intentions when exposed to COVID-19 cause campaigns.Practical implicationsThe findings of this research suggest a number of practical and social implications for both academics and practitioners. Successful cause-related marketing (CrM) campaigns should include facets inducing emotional arousal, superior donation size, identification with the cause and subjective norms, which, in turn, enhances consumers’ attitude toward the campaign, their attitude towards the brand and purchase intentions. Practitioners interested in expanding into majority-Muslim markets should also consider the use of faith-based messages and religious morals when planning CrM campaigns.Originality/valueWhile preliminary studies have already attempted to provide knowledge about the impact of COVID-19 on individuals’ health and well-being, potential effects on consumers’ decisions and behavior have not been considered much and are yet to be empirically investigated. This original research is among the first to provide insights about the potential use of COVID-19 cause to shape consumer purchase intention and behavior. This will strengthen our cross-cultural appreciation of the disparities in consumer perception of CrM among Muslim and non-Muslim communities.
Exploring the impact of COVID-19-related fear, obsessions, anxiety and stress on psychological well-being among adults in Pakistan
Authors: Aslam Naeem , Shafique Kanwal , Ahmed Ammar 
Published: July 2021

Purpose
Fear of COVID-19 is one of the pivotal components that have generated higher levels of stress, obsessions and anxiety among the adult population, thus creating numerous mental health issues. The purpose of this study was to evaluate psychological well-being based on COVID-19-related fear, obsessions and anxiety during the pandemic situation.

Design/methodology/approach
The current study aimed to evaluate the relationship between COVID-19-related fear, obsessions, anxiety, stress and well-being among adult populations. Additionally, the aim was to see the impact of COVID-19-related fear, obsessions, anxiety and stress on well-being. This was a cross-sectional study based on nonclinical sample of (n = 250) adults; data was obtained via online questionnaire survey method and analysis was performed by using the statistical package for social sciences (SPSS-22).

Findings
The authors’ findings based on descriptive statistics showed that COVID-19-related fear and obsessions were positively associated with COVID anxiety and stress and negatively associated with well-being. COVID anxiety was positively associated with stress and negatively associated with well-being. Moreover, perceived stress is negatively associated with well-being. The results additionally provide the outcome/conclusion that COVID-related anxiety significantly negatively predicted the psychological well-being. Overall the model explained 24% of the variance in psychological well-being. Females scored significantly high in COVID-19-related anxiety and obsessions as compared to males.

Research limitations/implications
A distinctive feature of this study is the understanding of COVID-19-related fear, obsessions, anxiety, stress and well-being among adult populations, and the findings are highlighting the need for psychological and social interventions for this specific population; therefore, immediate attention is needed by the clinical health professionals dealing with mental health issues.

Originality/value
There is a vital need to explore and develop psychological interventions aiming at the negative consequences being faced by the adult populations due to the COVID-19 pandemic and the impending second wave that will expose individuals to various mental health issues evolving because of the health crisis.
Moderating role of entrepreneurial alertness on the relationship between entrepreneurial passion and strategic change
Authors: Montiel-Campos Héctor 
Published: July 2021

PurposeThis purpose of this study is to examine the relationship between entrepreneurial passion for developing and strategic change as well as the moderating role of entrepreneurial alertness dimensions in this relationship.Design/methodology/approachData were collected from 157 small firms within the sector of manufacturing parts for motor vehicles in Mexico. A hierarchical regression analysis was used to test the hypotheses.FindingsThe study's results show that entrepreneurs' passion for developing is related to strategic change. Furthermore, this relationship is enhanced at higher levels of the scanning and search dimension as well as the evaluation and judgment dimension, both of which relate to entrepreneurial alertness. Contrary to expectation, the results suggest that the association and connection dimension negatively moderate the relationship between entrepreneurs' passion for developing and strategic change.Originality/valueThis study not only provides a better understanding of the drivers of strategic change, but also offers insights into its temporal component by integrating emotive and cognitive perspectives into a unified theoretical framework.
On the role of internal stakeholders in place branding
Authors: Golestaneh Homayoun , Guerreiro Manuela , Pinto Patrícia , Mosaddad Seyed Hashem 
Published: July 2021

PurposeAlthough place branding (PB) has been researched and practised for several years, the number of studies examining the role of internal stakeholders is still limited. The purpose of this paper is to identify the internal stakeholders associated with PB and particularly, the roles they play in such a process.Design/methodology/approachThrough a systematic literature review in four major global databases, 55 qualified research studies on PB were identified and thoroughly reviewed. Selected studies were examined, analysed and classified according to five categories: bibliographic data, methodologies adopted, conceptual frameworks, empirical foundation and stakeholders’ relevance.FindingsThis study shows no existing consensus over the type/role of internal stakeholders in PB research. The findings indicate different methodologies, conceptual frameworks and branding approaches, as well as various empirical foundations in the reviewed studies. The results highlight the significance of internal stakeholders’ influence over PB and their roles in the process. The findings also underline the need for strategies that prioritise stakeholders’ social interactions, collective experiences and affective engagement to develop an inclusive place brand.Practical implicationsThis study provides an alternative perspective that underlines the development of inclusive PB frameworks by providing stakeholders with motivational and emotional incentives, capturing their creativity and imagination and encouraging them to participate in the process. Such frameworks entail a transdisciplinary approach to PB as a dynamic process that depends on all internal stakeholders’ active engagement.Originality/valueThis review offers an in-depth perspective on relevant internal stakeholders and their roles in PB. The study further scrutinises the three most related research topics on internal stakeholders, including co-creation, internal branding and participatory PB.
The contribution of e-recruitment practices to e-recruitment outcomes in Russian companies
Authors: Kucherov Dmitry , Tsybova Victoria 
Published: July 2021

Purpose
The purpose of this paper is to investigate the impact of e-recruitment practices on e-recruitment outcomes in Russian companies.

Design/methodology/approach
This study uses the quantitative approach based on a survey of a sample encompassing 449 companies in Russia.

Findings
E-recruitment practices are positively related to e-recruitment outcomes. However, e-recruitment usage does not mediate the relationship between e-recruitment practices and e-recruitment outcomes.

Research limitations/implications
The extent to which the findings of this research can be generalized is constrained by a single country and cross-sectional data.

Originality/value
The current study is the first to present the e-recruitment practices, including both internet-based ones and internal technology-enabled solutions, within the overall context of human resource management (HRM) digitalization in the companies and specific HRM outcomes.
The potential impact of the COVID-19 pandemic on work from home and employee productivity
Authors: Farooq Rayees , Sultana Almaas 
Published: July 2021

Purpose
This study aims to test the relationship between work from home (WFH) and employee productivity during the COVID-19 pandemic. This study also examines the moderating role of gender in the relationship between WFH and employee productivity.

Design/methodology/approach
A sample of 250 respondents from hospitality, banking and information technology was taken from the National Capital Region and Punjab State of India. The hypotheses were tested using structural equation modeling and multi-group moderation analysis.

Findings
The findings provide support for the negative relationship between WFH and employee productivity. This study also provides empirical evidence that gender moderates the relationship between WFH and employee productivity.

Originality/value
This study is the first of its kind to test the relationship between WFH and employee productivity during the COVID-19 pandemic. This study contributes to the organizational behavior literature by providing empirical support to the organizational adaptation theory.
How does physical activity benefit people living with dementia? A systematic review to identify the potential mechanisms of action
Authors: Pringle Jan , Jepson Ruth , Dawson Alison , McCabe Louise , Bowes Alison 
Published: July 2021

Purpose
One limitation of research that assesses the effectiveness of physical activity interventions for people with dementia is that most do not describe the intervention in sufficient detail to ascertain a theoretical basis or mechanism of action that determines the effective components. This paper aims to identify studies which evaluate the mechanisms of action of physical activity interventions for people with dementia, to further inform effective intervention development.

Design/methodology/approach
Papers were screened for evidence of evaluation of specific forms of physical activity, using pre-defined inclusion criteria. Analysis was conducted to ascertain if mechanisms of action were corroborated by data within and between studies.

Findings
The authors identified 26 studies with a measured mechanism of action; these related to the effects of physical activity on either neurological structure or endocrinal markers, including hormones. Physical activity had potential to reduce hippocampal atrophy, increase neural recruitment, activate the noradrenergic system and improve anti-inflammatory responses. While individual studies were hampered by small sample sizes, the body of evidence indicated that physical activity may have potential to delay cognitive decline.

Practical implications
Mechanisms of action in relation to dementia and physical activity are likely to be multifaceted, and physical activity may be protective against progression in the early stages of cognitive decline. Physical activity may be of greatest benefit if incorporated into on-going lifestyle, rather than engaged in for short periods, and combined with social interaction.

Originality/value
This paper is unique in its focus on the mechanisms of action of physical activity interventions for people with dementia.