bluuebunny/crossref_metadata_2025_split huggingface dataset:
The managerialization of museums and art institutions: perspectives from an empirical analysis
Authors: Palumbo Rocco , Manna Rosalba , Cavallone Mauro 
Published: July 2021

Purpose
Managerialization – i.e. the institutional and organizational transformation of cultural institutions acknowledging the need for a managerial action to address their value propositions – is radically reshaping the way museums interact with relevant stakeholders and arrange their service offering. The paper aims at making sense out of the manifold implications of managerialization on museum activities.

Design/methodology/approach
Secondary data were collected from a sample of 4,073 Italian museums and art institutions. A logit regression model was designed to investigate the implications of museums’ managerialization on pricing strategies, service offering, organizational and marketing policies, inter-organizational relationships and digitalization.

Findings
Managerialization triggered an evolution in museums’ service offering and organizational practices. Institutions that underwent a managerial development were more likely to innovate their policies and strategies. However, managerialization may undermine the way museums focus on disadvantaged people, nurturing inequalities in the access to their service offering.

Practical implications
The managerialization of museums should be handled as a double-edged sword. Although it contributes in enriching the museums’ service offering and in differentiating their activities, it may generate drawbacks on the art institutions’ ability to address the demands of underprivileged groups. Tailored correctives are needed to avoid the side effects of managerialization.

Originality/value
This is one of the first attempts to investigate the implications of managerialization on museums’ practices and inter-organizational relationships. The research findings provide some insights into the challenges that are related to the managerialization of museums and art institutions.
Dynamic capability of the firm: analysis of the impact of internationalisation on SME performance in an emerging economy
Authors: Rahman Mahfuzur , Hack-Polay Dieu , Shafique Sujana , Igwe Paul Agu 
Published: July 2021

PurposeInternationalisation is considered as a key strategy for the growth of Small and Medium Enterprises (SMEs). The purpose of this paper is to examine the relationship between dynamic capability, SMEs internationalisation and firm performance in the context of emerging economies and to evaluate the impact of financial, asset and market expansion on internationalisation of SMEs.Design/methodology/approachUsing primary data from 212 SMEs from Bangladesh, structural equation modelling and mathematical (hierarchical reflective) model, the analysis enabled the measurement of the casual relationship on the impacts of internationalisation.FindingsThe results revealed that internationalisation of SMEs has significant impact on both financial and non-financial performance of SMEs in an emerging economy- Bangladesh. The paper found internationalisation impacts on two dimensions (financial and non-financial) with eight defined indicators – higher sales, higher profit, assets maximisation, market expansion, competitive advantage, better reputation, better customer service and added knowledge.Originality/valueDespite several studies that examine the relationship between SME internationalisation and firm performance, limited research exists on emerging economies. This is contrary to the fact that SMEs are one of the main vehicles for growth in those economies such as Bangladesh. In this research, the authors use the theories of dynamic capabilities to conceptualise how internationalisation becomes a core SME capability for SMEs in an emerging economy.
Applying the breaks to non-performing loans in Ghana
Authors: Amoah Anthony , Asiama Rexford Kweku , Korle Kofi 
Published: July 2021

PurposeThis paper acknowledges the rising levels of non-performing loans (NPLs) and the consequences associated with such patterns to an emerging economy like Ghana. In theory, one would expect rising NPLs to have a negative impact on an economy, especially regarding credit creation and private sector growth. This research, consistent with empirical literature, constructs a measure of financial market development to investigate its effect on Ghana's NPLs.Design/methodology/approachThe fully modified ordinary least squares (FMOLS) econometric technique is used as a way of addressing common time series identification issues such as endogeneity and serial correlation.FindingsThe study finds that the growth of the financial market has a negative and statistically significant relationship with NPLs in Ghana. Therefore, building a stable financial sector is key to addressing Ghana’s rising rates of NPLs.Practical implicationsApplying the breaks to Ghana's NPLs would involve deepening credit and improving efficiency through good governance. The study suggests that such a mechanism would increase financial sector performance and reduce the growth risks arising from the industry.Originality/valueThe study analyzes the influence of financial market development on the quarterly growth of NPLs in Ghana. Most studies only focus on annual growth of NPLs.
Advancing SDG competencies in higher education: exploring an interdisciplinary pedagogical approach
Authors: Alm Karin , Melén Maria , Aggestam-Pontoppidan Caroline 
Published: July 2021

Purpose
This study aims to explore an interdisciplinary pedagogical approach for advancing knowledge and understanding of the sustainable development goals (SDGs) at higher education institutions (HEIs).

Design/methodology/approach
This qualitative study conducted an explorative experiment to elaborate on forms to advance a pedagogical approach that embeds sustainability. The design of the pedagogical project was explorative and interdisciplinary, using a predefined framework on key competencies for sustainability.

Findings
The findings showed that an interdisciplinary approach can create a learning setting that stimulates students’ problem-solving competencies for sustainability-related issues. Students were trained in the five key sustainable competencies addressed by Wiek et al. (2011). Moreover, although it is not always possible to arrange an interdisciplinary pedagogical setting, this might be a key condition for the development of students’ key competencies regarding their understanding of the SDGs. Addressing the SDGs from an interdisciplinary perspective paved the way for the development of students’ strategic competencies, including systems thinking and anticipatory competencies.

Practical implications
The pedagogical project, as an interdisciplinary explorative experiment, was shown to be a potentially suitable method to counteract “cherry-picking” approaches to teaching the SDGs at HEI.

Originality/value
The pedagogical approach advanced in this paper, extends active learning and interdisciplinarity in higher education. The authors argue that this approach encourages students to take ownership of and responsibility for their learning process and indicates a changed mindset and behavior.
The nexus between capital structure and firm-specific factors: evidence from Indian companies
Authors: Pathak Mohit , Chandani Arti 
Published: July 2021

PurposeThe aim of this study is to empirically examine firm-specific factors that influence the financing decisions of companies listed on BSE-500 index. Firm-specific variables such as profitability, company size, growth potential, liquidity, non-debt tax shields, age and tangibility were evaluated in this study.Design/methodology/approachThis empirical research is performed using longitudinal data of 366 companies listed on the BSE 500 index during 2006–2020. Pooled ordinary least square method is employed to classify primary determinants of capital structure.FindingsThe results show that profitability, liquidity and non-debt tax shield are negatively associated whereas, company size, growth potential, age and tangibility are positively associated with the capital structure. The authors’ observations are aligned with either the trade-off hypothesis or the principle of the pecking order.Research limitations/implicationsThis study helps to better understand how firm-specific factors play a vital part in deciding the capital structure of businesses and makes a significant contribution to the literature. Thus, the present study examines the drivers of the capital structure among sample Indian companies, which allow firm managers and regulators to recognise relevant variables that optimise performance. This study is limited to Indian companies and only firm-specific variables were considered.Originality/valueThe current research focuses on the impact of firm-specific variables upon the financing decisions of Indian companies. In the background of developed countries, numerous studies in this field have been carried out. In the Indian context, however, there are not many researches in this area. However, the existing studies use one or two ordinary least square (OLS) models, resulting in a lack of thorough research and robust results. To address this gap in the analysis, the current study used four models and used a 15-year time frame, as well as a bigger sample size, which was not used in earlier investigations.
Effects of cloud computing assimilation on supply chain financing risks of SMEs
Authors: Lu Qiang , Chen Jinliang , Song Hua , Zhou Xiangyu 
Published: July 2021

PurposeThe purpose of this study is to examine how cloud computing assimilation reduces supply chain financing (SCF) risks of small and medium enterprises (SMEs). This study also investigated the mediating roles of internal and external supply chain integration between cloud computing assimilation and the SCF risks of SMEs, as well as the moderating role of environmental competitiveness.Design/methodology/approachData was collected from surveys of SMEs located in China. Multiple regression analysis was used to validate the proposed theoretical model and research hypotheses.FindingsThe findings show that cloud computing assimilation could reduce the SCF risks of SMEs directly. The results also indicate that both internal and external supply chain integration mediate the relationship between cloud computing assimilation and SCF risks. Furthermore, environmental competitiveness inhibits the effects of cloud computing assimilation on SCF risks.Originality/valueTo our best knowledge, this is the preliminary study to explore the role of cloud computing assimilation in reducing the SCF risks of SMEs. Also, this study attempted to investigate the process by which cloud computing assimilation affects the SCF risks of SMEs.
The influence of fashion blogger credibility, engagement and homophily on intentions to buy and e-WOM. Results of a binational study
Authors: Mainolfi Giada , Vergura Donata Tania 
Published: July 2021

PurposeThe study aims to contribute to the knowledge on the role of the fashion bloggers in the product adoption process in both advanced and emerging markets. Specifically, the study investigates the impact of credibility, engagement and homophily on intentions to buy fashion products recommended by the blogger.Design/methodology/approachThe empirical research builds on an online survey with a sample of 402 consumers (189 Italian and 213 Taiwanese). The proposed model was tested through structural equation modeling.FindingsResults showed that homophily and the fashion blogger credibility positively influenced the engagement within the blog. Moreover, perceived similarity with the other blog's followers (homophily) and a higher engagement with the blog both translated in a stronger intention to buy the sponsored products and to spread a positive word-of-mouth about the fashion blogger.Practical implicationsThe study has practical implications since it identifies strategic suggestions for both companies that create partnerships with famous fashion bloggers and bloggers who have turned their diary-style websites into a business.Originality/valueThe study contributes to a better understanding of the influence exerted by blog engagement on intentions to follow blogger's recommendations. The study also examines credibility and homophily as antecedents of engagement, which have not been extensively researched in the past with respect to blogs.
Reflections from the field (mountain, cityscape and park): walking for management development and links to being-in-the world, belonging and “Ba”
Authors: Turner Arthur F. , Edwards Gareth , Latham Catherine , Shortt Harriet 
Published: July 2021

PurposeThe purpose of this paper, based on reflections from practice, is to shed light on the realities of using walking as a tool for learning and development. This is done through an initial analysis of longitudinal reflective data spanning seven years and connecting these reflections to the concepts: being-in-the-world, belonging and Ba.Design/methodology/approachThis research takes a practice based phenomenological and reflective approach. The value of this approach is to seek a new understanding, through three distinct conceptual frames, of the effective use of walking within management development.FindingsThe findings connect three conceptual approaches of being-in-the-world, belonging and “Ba” to the practicalities of delivery, thus encouraging practitioners and designers to deeply reflect on the role of walking in management development.Research limitations/implicationsA limitation is that this is largely a personal story exploring the impact of an intuitively developed set of interventions. Despite this, the paper represents a unique and deep interpretation of walking as a mechanism for management development.Practical implicationsThe paper concludes with three recommendations to practitioners wanting to use walking in management development programmes. These are: facilitators need to be familiar with their surroundings; they should look for spaces and places where participants can connect and build relationships; and organisers and sponsors need to recognise how walking not only consolidates knowledge but can help create knowledge too.Originality/valueThis is a unique, seven-year longitudinal study that broadens the theoretical focus of walking as a mechanism for management and leadership development that combines the theoretical lenses of being-in-the-world, belonging and “Ba”, the authors believe, for the first time in research on management development.
Customer experience quality in African B2B contexts
Authors: Kuppelwieser Volker G. , Klaus Phil 
Published: July 2021

Purpose
The purpose of this paper is to replicate the EXQ measurement scale in the business-to-business (B2B) environment of two African countries. This paper contrasts EXQ’s measurement specification and structure in these two countries with a European sample.

Design/methodology/approach
This paper carried out two empirical studies to replicate and test the EXQ scale in an African context. Following the scale’s previous application, this paper replicated the EXQ in Morocco and South Africa, and added a European study conducted in the UK.

Findings
The findings highlight that, despite having the same customer experience (CX) delivery structure, the B2B experience in Africa differs significantly from other countries. Further research replicating CX measurement in the African environment is therefore needed, preferably starting with a qualitative study.

Originality/value
This study provides insight into how the B2B CX, measured by EXQ, differs from one country to another. Most significantly, the Moroccan sample demonstrates a never-before-reported high correlation between the service and post-purchase experience.
Dimensions of expansion for configuring learning spaces in global work
Authors: Toiviainen Hanna , Sadik Sahara , Bound Helen , Pasqualoni Pier Paolo , Ramsamy-Prat Padma 
Published: July 2021

PurposeTechnological innovation and the flexibilisation of labour markets have expanded the pool of workers engaged in globally distributed work. This paper aims to propose an analytical framework to understand and support the productive professional learning of those engaged in global work. Drawing on the theory of expansive learning in the cultural-historical activity theory tradition the study aims to stimulate and enrich the conceptual notion of work as a learning space in the discussion of workplace learning particularly in global work.Design/methodology/approachIteration between theory and data is applied to identify the dimensions of expansion for the configuration of learning spaces in global work. Data are drawn from the experiences of 10 professionals selected by purposive sampling in Austria, Italy, the Netherlands and Singapore.FindingsSix dimensions of expansion are identified as challenging and potentially empowering for professionals’ configuration of learning spaces in global work: social-spatial, material-instrumental, moral-ethical, political-economic, personal-professional and temporal-developmental.Originality/valueThe conceptual framework for the dimensions of expansion of learning spaces provides the broad strokes for reflexive curricula that democratise the learning and development of professionals in global work, who are currently underserved given the national orientation of vocational education and training and professional development ecosystems.
The Arab Spring a decade on: information and communication technologies as a mass mobilization tool
Authors: Blagojević Jelisaveta , Šćekić Radenko 
Published: July 2021

PurposeThe purpose of this research paper is to address the main research gap related to the lack of sufficient information regarding the role of information and communication technologies (ICTs) in second Arab Spring wave in comparison to the first one. The authors analysed the role of ICTs via data regarding the access to ICTs and its influence on organization and spread of the anti-regime protests, i.e. regime change.Design/methodology/approachCrisis situations are unpredictable, complex and unexpected. The consequences produced by the crisis situations or events may be negative for an individual, community, organization or society as a whole. In the new millennium, ICTs have an important role in deep social crises. The new technologies enable not only the rapid spread of certain political ideas, spin information, but also the spread of misinformation. The control over ICTs in the crisis situations is crucial. The aim of this paper is to indicate effect of the use of ICTs in the crisis situations, i.e. political upheavals in 11 countries of the “Arab Spring”. The contribution of this paper is based on the development of a special theoretical model of analysis that represents the combination of the theoretical considerations in the field of ICTs, as well as the analysis in the field of transitology, i.e. democratization. The first part of the paper is focussed on the development of ICT transition theory of ICTs’ impact on the process of political change, setting the hypotheses and the explanation of methodological approach of the paper. The second part is related to the review and description of data regarding ICTs use, while the third one discusses the impact of the use of ICTs in organizing and spreading protests in the Arab world, in line with the defined theoretical framework. Finally, there are given the research results in terms of confirming or refuting the hypotheses through the analysis of Arab transition cases.FindingsThe authors confirmed the main hypothesis of the paper that the factors that determined the role of ICTs in first Spring, also, have determined the role of ICTs in second Spring wave. These factors include high access to ICT tools, weak regime's control over ICTs’ use and important cross-border networking with regional and international audience. All that formed the promotional role of ICTs in regime change in 8 of the 11 countries mentioned in the paper.Originality/valueApart from the developed special theoretical model and the analysis of new wave Arab Spring cases, the significance and originality of this paper is reflected in a comprehensive and multidisciplinary approach that connects political changes and the use of ICTs in disseminating certain policies and ideas.
Brazilian contributions to the Sustainable Development Goal 7 and policy implications
Authors: Rampasso Izabela Simon , Martins Vitor William Batista , Pavan Serafim Milena , Cavaliero Carla Kazue Nakao , Gonçalvez Quelhas Osvaldo L. , Leal Filho Walter , Anholon Rosley 
Published: July 2021

PurposeThe seventh United Nations' Sustainable Development Goal (SDG 7) is broadly characterised by ensuring affordable and clean energy for all. Considering the need for research associated with SDGs in developing countries, the Brazilian economy importance and its energy matrix, the purpose of this study is to evaluate how Brazil has been acting in favour of 7th SDGs targets.Design/methodology/approachThe methodological strategy used was a survey conducted with 42 energy planning specialists who know the Brazilian reality. Data were analysed via averages and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) technique.FindingsThe results show that, in general, the actions taken by Brazil to achieve the goals related to SDG 7 have been developed in a simply and punctually form, needing to move considerably towards developing more planned activities; with this, satisfactory and consolidated results are expected on a national scale.Originality/valueThe information presented can significantly contribute to the broadening of debates associated with sustainable development and energy planning, for both academic and political-economic spheres. Information present here can support future more profound studies, and these, in turn, support the Brazilian government in better actions to achieve the SDG 7 targets.
Research on the influencing factors of the switching behavior of Chinese social media users: QQ transfer to WeChat
Authors: Yin Cong , Zhou Yujing , He Peiyu , Tu Meng 
Published: July 2021

PurposeThis research takes the transfer behavior of users from Tencent QQ to WeChat as an example to discuss the wider transfer behavior of social media users on the Internet.Design/methodology/approachThis paper collects data through a combination of offline interviews and online questionnaire surveys, and utilizes data analysis tools to construct structural equation modeling (SEM). Using Statistical Product and Service Solutions (SPSS) Statistics 22.0 and Analysis of Moment Structures (AMOS) 22.0 software with SEM, this study was carried out to provide reasonable statistical support for relevant proposed hypotheses based on 368 effective samples acquired through the questionnaire.FindingsThe findings of this study show that subjective norm, transfer experience, social communication, and knowledge acquisition all have significant associations with transfer intention and switching behavior. To be specific, transfer intention exerts a positive association on switching behavior; function setting, privacy protection and personal innovation have a favorable association with transfer intention; transfer cost has a significantly negative relationship with transfer intention and switching behavior; function setting has no important relationship on switching behavior.Originality/valueThe research results provide a reference for improving the viscosity and loyalty of social media users in the new era and resolving the problem of user churn.