bluuebunny/crossref_metadata_2025_split huggingface dataset:
Toward a conceptual framework of health crisis information needs: an analysis of COVID-19 questions in a Chinese social Q&A website
Authors: Ke Qing , Du Jia Tina , Ji Lu 
Published: January 2021

PurposeThe purpose of this paper is to understand how the contextual factors of health crisis information needs are different from a general health context and how these factors work together to shape human information needs.Design/methodology/approachThis study collected the COVID-19-related questions posted on a Chinese social Q&A website for a period of 90 days since the pandemic outbreak in China. A qualitative thematic approach was applied to analyze the 1,681 valid questions using an open coding process.FindingsA taxonomy of information need topics for a health crisis context that identifies 8 main categories and 33 subcategories was developed, from which four overarching themes were extracted. These include understanding, clarification and preparation; affection expression of worries and confidence; coping with a challenging situation and resuming normal life; and social roles in the pandemic. The authors discussed the differences between a health crisis and a normal health context shaping information needs. Finally, a conceptual framework was developed to illustrate the typology, nature and triggers of health crisis information needs.Research limitations/implicationsFirst, only theBaidu Zhidaoplatform was investigated, and caution is advised before assuming the generalizability of the results, as the questioners ofBaidu Zhidaoare not representative of the whole population. Furthermore, since at the time of writing the COVID-19 is still in an emerging and evolving situation (Centers for Disease Control and Prevention, 2020), the collected data included only a relatively small sample size compared to the post-pandemic period, and this might have impact on the interpretation of the study’s findings.Practical implicationsThe study’s taxonomy of information needs provides a reference for indexing and organizing related information during a disaster.Social implicationsThe study helps authoritative organizations track and send information in social media and to inform about policies related to the pandemic (e.g., quarantine and traffic control policies in our study) to the right people in the right regions and settings when the next disaster emerges.Originality/valueThe taxonomy of information need topics for a health crisis context can be used to index and organize related information during a disaster and support many information agents to enhance their information service practices. It also deepens the understanding of the formation mechanism of information needs during a global health crisis.
Impact of social media usage on performance of construction businesses (CBs) in Abuja, Nigeria
Authors: Oyewobi Luqman Oyekunle , Olorunyomi Olufemi Seth , Jimoh Richard Ajayi , Rotimi James Olabode Bamidele 
Published: January 2021

Purpose
Many construction businesses are currently building and keeping social media pages for their enterprises to be visible to the public to improve their social interaction, promote business interest, build trust and relationships with their targeted audience on social media. The purpose of this study is to examine the impact of social mediausage on performance of construction businesses (CBs) in Abuja, Nigeria.

Design/methodology/approach
This study used a quantitative research approach by identifying constructs that reveal three aspects of organisation’s physiognomies that impact the process of espousing, implementing and using technological innovations in conducting businesses. Well-structured questionnaire was used to obtain data from 113 purposively sampled building materials’ merchant operating in Dei-Dei Market, Abuja, Nigeria. This study used partial least squares structural equation modelling technique to establish the relationship among the constructs.

Findings
The results of this study indicated that technology has significant relationship with social media adoption, whereas social media adoption has a very strong positive impact on organisation’s performance (P < 0.001) with respect to improved customer relations and services and enhanced information accessibility.

Research limitations/implications
This study has implications for CBs that wish to adopt social media to promote their businesses by presenting to them the opportunity to understand the impact of technology, environment and organisational potential in improving business performance. This study is cross-sectional in nature, and this calls for caution in interpreting the results.

Originality/value
This paper developed and tested a conceptual framework presented to understand the interrelationships amongst the constructs, which would be of great significance to business owners in developing their social interaction and promote business interest via social media. The outcome of this research is beneficial to researchers to further study how the different social media tools could help in influencing business decisions.
Green technological distance and environmental strategies: the moderating role of green structural capital
Authors: Amores-Salvadó Javier , Cruz-González Jorge , Delgado-Verde Miriam , González-Masip Jaime 
Published: January 2021

PurposeThis paper investigates the impact of green technological distance (GTD) – environmental technological knowledge distance between the firm and the industry – on the adoption of proactive and reactive environmental strategies and whether this relationship is moderated by different manifestations of green structural capital, i.e. environmental incentives, senior environmental responsibilities and external environmental communication.Design/methodology/approachThe empirical analysis is conducted on a sample of 202 manufacturing companies from Spain. Hierarchical regression analysis was used to examine the moderating effect of green structural capital.FindingsResults show that the role of green structural capital as guiding factor of the environmental response of the firm and organizational support to cope with the GTD between the firm and the industry is diverse and depends on the manifestation of green structural capital under analysis. The establishment of environmental incentives for managers and the presence of environmental information in the firm's external communications – as two expressions of green structural capital – show a different behavior when facing the environmental technological challenge, supporting environmental reactive and proactive strategies respectively. In addition, GTD increases the adoption of reactive environmental strategies, while it has no direct effect on the implementation of proactive environmental practices.Originality/valueUsing the novel construct of GTD and the analysis of a so far unstudied interaction, the study contributes to the literature on intellectual capital and environmental strategy considering the technical change associated to the environmental challenge. In so doing, it improves the understanding of the role of green structural capital as a guiding factor of the environmental response of the firm and organizational support to cope with the GTD between the firm and the industry.
Towards a framework for the global wine tourism system
Authors: Santos Vasco , Ramos Paulo , Sousa Bruno , Valeri Marco 
Published: January 2021

Purpose
Wine tourism has stood out as a very recognized and valid tourism and marketing segment, growing worldwide and urging the complex needed advances on wine tourism practices performance. This paper aims to develop a new framework strictly applied to the global wine tourism system, taking into account emerging and future constructs and dimensions that precede and consequence it.

Design/methodology/approach
The systematic mapping study (SMS) was adopted as the selected research methodological approach, both to analyze and to structure a broad research field concerning methods, designs and research, focuses on the papers published in reliable academic databases such as Emerald, ProQuest, Sage, Science Direct, Scopus, Wiley, Web of Science, Taylor and Francis and Wiley were properly selected and analyzed.

Findings
The following four dimensions were found to comprise the global framework of the wine tourism system: (1) support features (governance, public policies and economic investment; supply development; physical and capacity conditions; requirements of health safety; opinion makers and leaders: managers/stakeholders/players/marketers and benchmarking and value chain); (2) innovation ecosystem (profile of the new generations of wine tourists; virtual and augmented reality: digital and hybrid wine events; smart wine tourism companies; digital channels and platforms: blogs, websites, applications; wine tourism creative activities for all [from kids to seniors] and sustainable and ecologic wine tourism practices); (3) wine tourism experience dimensions (storytelling; involvement; winescape; attachment; emotions and sensory) and (4) behavioural intentions (satisfaction; loyalty; and WoM).

Research limitations/implications
The framework still needs to be empirically applied in wine tourism settings to enrich tourists’ robustness in cross-cultural wine tourism experiences, covering a wider spread of abroad wine tourism destinations and products.

Practical implications
This framework is a useful tool and becomes vital to their continued success, as a key reference of wine tourism management and marketing. As a wine tourist's visitation frequency plays a role in his/her travel motives, product and service quality of tour packages must be improved and monitored.

Originality/value
This is the first research study to demonstrate the combined use of the main domains forming the wine tourism system within a global perspective, covering of the most critical aspects.
The effect of intellectual property treaties on international innovation collaboration: a study based on USPTO patents during 1976–2017
Authors: Xiang JianQin , Ma Feicheng , Wang Haiyan 
Published: January 2021

PurposeStudies have indicated that international innovation collaboration has promoted technology transfer and knowledge spillover between countries. The conclusion of various international intellectual property (IP) treaties has played an essential role in optimizing the international innovation and collaboration environment. This study investigates the effect of IP treaties on international innovation collaboration and whether international IP treaties can promote collaboration between a country and other economies in the world.Design/methodology/approachAfter collecting and extracting the patent record data from the United States Patent and Trademark Office (USPTO), a final dataset of 3,213,626 cooperative patents and 465,236 pairs of collaborations between two countries or regions is established. Based on the international patent collaboration data of 192 countries during 1976–2017, the changes in patent collaboration indicators after these countries joined 23 IP treaties are analyzed.FindingsInternational IP treaties have significantly increased the number of patent cooperation countries of a country and its importance in international cooperation networks. The role of IP treaties is more manifested by the increased opportunities for a country's international innovation cooperation than its influence on global innovation; this is of extreme significance for developing countries to introduce advanced technologies.Originality/valueGinarte and Park (1997) have confirmed that IP treaties have helped to raise the level of IP protection. In this study, the increase in the degree centrality of the international innovation network is evidence of IP treaties to promote innovation cooperation. For a developing country, joining an intellectual property treaty may strengthen intellectual property protection and optimize its own international innovation cooperation methods.
Perceived organizational injustice and counterproductive work behaviours: mediated by organizational identification, moderated by discretionary human resource practices
Authors: De Clercq Dirk , Kundi Yasir Mansoor , Sardar Shakir , Shahid Subhan 
Published: January 2021

PurposeThis research unpacks the relationship between employees' perceptions of organizational injustice and their counterproductive work behaviour, by detailing a mediating role of organizational identification and a moderating role of discretionary human resource (HR) practices.Design/methodology/approachThe hypotheses were tested with a sample of employees in Pakistan, collected over three, time-lagged waves.FindingsAn important reason that beliefs about unfair organizational treatment lead to enhanced counterproductive work behaviour is that employees identify less strongly with their employing organization. This mediating role of organizational identification is less salient, however, to the extent that employees can draw from high-quality, discretionary HR practices that promote their professional development and growth.Practical implicationsFor management practitioners, this study pinpoints a key mechanism – the extent to which employees personally identify with their employer – by which beliefs about organizational favouritism can escalate into purposeful efforts to inflict harm on the organization and its members. It also reveals how this risk can be subdued by discretionary practices that actively support employees' careers.Originality/valueThis study adds to previous research by detailing why and when employees' frustrations about favouritism-based organizational decision making may backfire and elicit deviant responses that likely compromise their own organizational standing.
Do education sector credit cards differ with other credit cards in Malaysia?
Authors: Alam Md. Mahmudul , Ibrahim Yusnidah Binti , Sriyana Jaka 
Published: January 2021

Purpose
The credit card market is very large and segmented by targeting different types of consumers. One type of credit card is one that specifically targets people in the education sector, for instance, students, teachers and other staff members. This study aims to compare the features of education and other credit cards in Malaysia.

Design/methodology/approach
The study analyzes data concerning 234 credit cards by using descriptive statistics and a one-way analysis of variance test.

Findings
Out of 234 credit cards, this study found only two credit cards especially target education sector customers. The study evaluated 13 features of these credit cards and found that only 2 features are statistically significantly different from other conventional credit cards in Malaysia. These features are interest rate and cash withdrawal charge fees.

Originality/value
This is an original study based on the compilation of data from secondary sources. The findings will provide valuable insights to financial regulatory policymakers, academics and business managers.
Can Twitter messaging help corporations mitigate the impact of ethical scandals? We topic-model pre-scandal tweets of 92 ‘offenders’ to investigate
Authors: Raheja Shivani , Chipulu Max 
Published: January 2021

Purpose
This paper aims to examine whether Twitter messaging can help mitigate the harm corporations suffer in the aftermath of ethical scandals.

Design/methodology/approach
This paper applies Web Application Programming Interfaces (API) on the Guardian and New York Times news archives to find corporations that suffered scandals between 2014 and 2019, revealing 92 publicly listed companies in the UK. Using Twitter API and the Python library, Getoldtweets, this paper extracts historical, pre-scandal – i.e. pre-2014 – tweets of the 92 firms. The paper topic-models the tweets data using Latent Dirichlet Allocation (LDA). This paper then subjects the topics to multidimensional scaling (MDS) to examine commonalities among them.

Findings
LDA reveals 10 topics, which group under 5 themes; these are product marketing, urgent signalling of “greenness”, customer relationship management, corporate strategy and news feeds. MDS suggests that the topics further congregate into two meta-themes of future-oriented versus immediate and individual versus global.

Practical implications
Provided they are sincere and legitimate, corporations’ tweets on global issues with a green agenda should help cushion the impact of ethical scandals. Overall, however, the findings suggest that Twitter messaging could be a double-edged sword, and underscore the importance of strategy.

Originality/value
The paper offers a first exploration of the relevance of corporate Twitter messaging in mitigating ethical scandals.
The impact of brand love on brand loyalty: the moderating role of self-esteem, and social influences
Authors: Le Minh T.H. 
Published: January 2021

Purpose
The purpose of this paper is threefold. First, it aims to clarify the moderating role of self-esteem (SE) and susceptibility to normative influence (SNI) in the relationship between brand love and brand loyalty. Second, the study proposes modeling the mediation role of brand love and outlining how SE and SNI affect the consumer-brand relationship. Finally, the study explores the impact of brand love on brand loyalty: the moderating role of self-esteem and social influences, as the literature regarding this is still lacking.

Design/methodology/approach
Data were collected via an online survey, which yielded 218 responses. Structural equation modeling was used to predict the research model.

Findings
The findings indicate that both SE and SNI mediate the relationship between brand love and brand loyalty. Additionally, consumers love the focal brands positively relates to SE and SNI. In return, SE and SNI lead to brand loyalty. The tight relationship of SE and SNI affects the connection between brand love and brand loyalty.

Research limitations/implications
The data has been collected in Vietnam, which creates a limitation regarding the study’s cross-cultural nature and the economic context. Thus, the study should be conducted in different cultures and economies (both developing and developed countries) to enhance the generalizability in consumer-brand relationships.

Practical implications
Brand managers should conduct more advertising in brand communities to enhance the influence of SNI and emphasize unique features of the brands, to attract consumers through the overlap of SE.

Social implications
The findings can contribute to enhancing unique brand identity and self-motivation will increase consumer loyalty, increasing the revenue of a specific brand. Moreover, as acceptable peers contribute to making purchase decisions, boosting the brand community will maintain current consumers and attract additional potential consumers from the current consumer relationships.

Originality/value
This study contributes to consumer psychology by indicating both SNI and SE as the mediators in the relationship between brand love and brand loyalty and how the consumer-brand relationship can be enabled.
Critical analysis: bat algorithm-based investigation and application on several domains
Authors: Umar Shahla U. , Rashid Tarik A. 
Published: January 2021

Purpose
The purpose of this study is to provide the reader with a full study of the bat algorithm, including its limitations, the fields that the algorithm has been applied, versatile optimization problems in different domains and all the studies that assess its performance against other meta-heuristic algorithms.

Design/methodology/approach
Bat algorithm is given in-depth in terms of backgrounds, characteristics, limitations, it has also displayed the algorithms that hybridized with BA (K-Medoids, back-propagation neural network, harmony search algorithm, differential evaluation strategies, enhanced particle swarm optimization and Cuckoo search algorithm) and their theoretical results, as well as to the modifications that have been performed of the algorithm (modified bat algorithm, enhanced bat algorithm, bat algorithm with mutation (BAM), uninhabited combat aerial vehicle-BAM and non-linear optimization). It also provides a summary review that focuses on improved and new bat algorithm (directed artificial bat algorithm, complex-valued bat algorithm, principal component analyzes-BA, multiple strategies coupling bat algorithm and directional bat algorithm).

Findings
Shed light on the advantages and disadvantages of this algorithm through all the research studies that dealt with the algorithm in addition to the fields and applications it has addressed in the hope that it will help scientists understand and develop it.

Originality/value
As far as the research community knowledge, there is no comprehensive survey study conducted on this algorithm covering all its aspects.
Treatment of intra‐anal warts with imiquimod 5% cream: A single‐center prospective open study
Authors: Irisawa Ryokichi , Tsuboi Ryoji , Saito Masuyoshi , Harada Kazutoshi 
Published: January 2021

AbstractIntra‐anal warts are frequently recalcitrant to surgical removal, but imiquimod 5% cream is not formulated to use in clinical practice due to the risk of mucosal inflammation. In the present, prospective, open study examining the efficacy and safety of imiquimod 5% cream, the drug was applied to the entire inner surface of the anal canal with a cotton swab under anoscopy three times weekly for 16 weeks. If complete remission was not achieved, the treatment was continued until week 28. Electrocautery was applied once in a poorly responsive case. In total, 21 patients with intra‐anal warts, of whom 16 were HIV‐positive, were enrolled. Two patients withdrew before week 16, and nine more patients withdrew before week 28. The complete clearance rate was 36.8% (7/19) at week 16 and 70% (7/10) at week 28. Four patients achieved complete clearance at week 16 and maintained clearance at week 28 without further treatment. Three of four patients resistant to previous electrocautery achieved clearance with imiquimod 5% cream treatment. Adverse events occurred in 81% (17/21) of the patients mainly at the application site, but serious or previously unencountered adverse events were not observed. Imiquimod 5% cream applied to intra‐anal warts was nearly as efficacious and safe as when applied to external anogenital warts. Since treatment modalities for intra‐anal warts are very limited, application of imiquimod 5% cream alone with careful and frequent observation or in combination with electrocautery is a useful option for refractory cases of intra‐anal wart.