bluuebunny/crossref_metadata_2025_split huggingface dataset:
Lean six sigma through an Australasian lens: project definition, structure and practices
Authors: Perera Halnetti Achinthya Dharani , Jayamaha Nihal , Grigg Nigel Peter , Tunnicliffe Mark 
Published: October 2021

Purpose
The purpose of this paper is to investigate how successful lean six sigma (LSS) manifests in the Australasian (Australian and New Zealand) context relative to the context in the USA in terms of LSS project definition, structure and practices.

Design/methodology/approach
In-depth investigation through case studies – 12 Australian/New Zealand cases and 4 US cases – on the implementation mechanisms of successful LSS initiatives.

Findings
A significant difference was found between Australasian and US definitions of an LSS project. However, firms in both regions followed similar project selection, initiating and execution practices. LSS reporting structures were found to be well-established in US organizations, but none of the Australasian organizations were found to be equipped with such a structure, although the effectiveness of LSS implementation success remained unaffected.

Research limitations/implications
Sufficient uniformity of LSS was found across two regions implying its usefulness/generalizability, but the findings are based only on 12 cases.

Originality/value
The paper provides the groundwork to develop a unique LSS model for Australasian organizations to improve processes in an effective and efficient manner.
Skills for transition: the perspectives of women seeking asylum in Ireland
Authors: O’Callaghan Dermot , O’Riordan Emma , Pennisi Yvonne 
Published: October 2021

Purpose
Current domestic and international research predominantly examines the past experiences of people seeking asylum and the negative influences such experiences have on health and well-being. However, few studies address the future needs of people seeking asylum, as they transition from Direct Provision. This study aims to address this gap in knowledge by exploring the perspectives of women seeking asylum in Ireland on the skills they think they will need, as they transition from Direct Provision to life in Ireland.

Design/methodology/approach
A qualitative methodology using a community-based participatory research (CBPR) approach was used, to collect data collaboratively and sensitively with a vulnerable population group. Convenience sampling was used to recruit six women seeking asylum in Ireland, to participate in focus groups and semi-structured interviews. Data were transcribed and analysed using thematic analysis.

Findings
Women seeking asylum identified four themes of skills for doing, skills for being, skills for becoming and skills for belonging that are necessary for life in Ireland after Direct Provision. Barriers and opportunities to develop these skills were documented as sub-themes. The skills identified under these themes and sub-themes included work, education, driving, childcare, social integration, money management, home management, health management and leisure.

Originality/value
Using participatory methodologies, future research should further explore the skills required for transition from Direct Provision, to continue to raise awareness of the potential for occupational injustice and the role occupational therapists could play in this transitional period.
The usual discourse of sustainable development and its impact on students of economics: a case from Czech higher education context
Authors: Buchtele Roman , Lapka Miloslav 
Published: October 2021

Purpose
In recent decades, the concepts of sustainable development (SD) and sustainability have become a part of the everyday information flow. Is there real impact on students who have potential to become stakeholders and decision-makers? To be able to answer this question, the authors focussed on the following problems: whether the discourse of SD has any impact on students of economics concerning their knowledge of the environmental pillar of SD; and whether it has an impact on their individual value orientation towards the New Ecological Paradigm (NEP).

Design/methodology/approach
A group of 120 university students of economics programs from the Czech Republic was chosen for the quantitative research of this study. About a half of them have already encountered environmental education. The questionnaire included topics of environmental pillar of SD and revised NEP scale.

Findings
Using correlation analysis, the results show that the discourse of SD does have an impact on the students’ knowledge of the environmental pillar of sustainability and it also has an impact on their individual value orientation towards the NEP in general. The knowledge of the environmental pillar of SD is not significantly influenced by the study of a subject which included the topic of SD and its principles. Value orientation towards NEP is not significantly influenced by the study of a subject which, among other things, included the topic of SD and its principles.

Research limitations/implications
Findings should be accepted with the knowledge of the limited sample from one country, on the other hand, information flow – usual discourse of SD is global.

Social implications
There is positive NEP orientation among the students of economics – young women and men have pro-environmental attitudes. This can be considered as great unused social potential in higher education.

Originality/value
This study deals with knowledge of SD, environmental education and value orientation. It is broader concept taking into account the real social environment in terms of usual SD discourse and individual value orientation, not only direct influence of education on knowledge. The study rejected direct impact of the environmental education on knowledge and value orientation in terms of SD discourse among the students of economics. The findings bring several important questions regarding the effective forms of environmental education.
Mobile instant messaging apps as an opportunity for a conversational approach to marketing: a segmentation study
Authors: Lo Presti Letizia , Maggiore Giulio , Marino Vittoria , Resciniti Riccardo 
Published: October 2021

Purpose
The purpose of this paper is to understand how firms may be segmented with respect to their attitudes towards the use of mobile instant messaging (MIM) apps (e.g. WhatsApp, Messenger, WeChat, etc). in their marketing practices to identify the main approaches to the use of MIM in business. Moreover, this paper identifies the key factors which can motivate or hinder the adoption of these digital platforms.

Design/methodology/approach
Firms are segmented on the basis of their attitudes (perceived usefulness and perceived effectiveness of performance) towards the use of MIM apps in the business. Categories for size, age of the firm and the organization’s predisposition towards MIMs are explored using data from 311 firms and latent class analysis. Threats, triggers and their real usage are also identified to describe the different approaches towards the application of MIM apps in marketing practices.

Findings
Four clusters are identified – lukewarm, cold, believer and unaffected – along with significant covariates such as the importance of conversation with the client, the use of MIMs in the business, the threats and triggers that can foresee adherence. The results help to understand how to approach the client using social messenger applications. MIM apps can be used for strategic marketing and not only for operative marketing.

Originality/value
This paper offers a more nuanced understanding of how firms engage through MIM apps by focusing on the firms’ attitudes towards MIM apps. It extends the knowledge on the firms’ reactions to these disruptive technologies and profiles the firms according to their social innovation attitudes, something that has not yet been investigated in the extant marketing literature.
A systematic review exploring the role of gender in staffs experience of working with sexual offenders
Authors: Woodhouse Abbie , Craven-Staines Sarah 
Published: October 2021

Purpose
Although literature surrounding sexual criminality is growing; with recent research, this paper aims to focus more upon burnout and emotional impact in therapists who study with sex offenders, little is known about possible gender differences in their experiences.

Design/methodology/approach
The study presents a systematic review that aims to provide an impartial critical examination of relevant existing literature, with the main aim of exploring the role of gender (both the staff members and the clients) in staffs’ experience of working with sexual offenders.

Findings
Findings retrieved 10 eligible studies indicating evidence of the influential role in which gender plays in the experienced staff may have when working with sexual offenders. Studies within the review demonstrated variability in views towards sexual offenders across genders; with studies finding female staff to hold more positive perceptions of sexual offenders. Further evidence suggested a global impact of working with the client group; with professionals holding differential and largely more positive views of sexual offenders than the general public. However, an adverse impact of working with sexual offenders was highlighted, particularly for staff who have worked longest within their role or have increased frequency of contact.

Research limitations/implications
Limitations were highlighted in relation to the reviews ability to truly explore gender; given there are no current studies within this research area defining gender beyond male and female, losing the voices of those non-binary and transgendered individuals.

Practical implications
The paper includes implications for staff working with sexual offenders; including adverse affects of the clinical contact and the impact of working with same/opposing gendered clients. Research also takes a gender informed stance in exploring how staff gender impacts the relationships with sexual offenders, and the effect this may have on client outcomes.

Originality/value
Research is the first of its kind in taking a systematic approach to exploring the current literature surrounding staffs experiences of working with sexual offenders, through a gender informed lens.
Sustainable circular supplier selection and evaluation in the manufacturing sector using Pythagorean fuzzy EDAS approach
Authors: Liu Chang , Rani Pratibha , Pachori Khushboo 
Published: October 2021

PurposeDue to stern management policies and increased community attentiveness, sustainable supply chain management (SSCM) performs a vast component in endeavor operation and production management. Sustainable circular supplier selection (SCSS) and evaluation presented the environmental and social concerns in the fields of circular economy and sustainable supplier selection. Choosing the optimal SCSS is vital for organizations to persuade SSCM, as specified in various researches. Based on the subjectivity of human behavior, the selection of ideal SCSS often involves uncertain information, and the Pythagorean fuzzy sets (PFSs) have a huge capability to tackle strong vagueness, uncertainty and inaccuracy in the multi-criteria decision-making (MCDM) procedure. Here, a framework is developed to assess and establish suitable suppliers in the SSCM and the circular economy.Design/methodology/approachThis paper introduced an extended framework using the evaluation based on distance from average solution (EDAS) with PFSs and implemented it to solve the SCSS in the manufacturing sector. Firstly, the PFSs to handle the uncertain information of decision experts (DEs) is employed. Secondly, a novel divergence measure and parametric score function for calculating the criteria weights are proposed. Thirdly, an extended decision-making approach, known as PF-EDAS, is introduced.FindingsThe outcomes and comparative discussion show that the developed method is efficient and capable of facilitating the DEs to choose desirable SCSS. Therefore, the proposed framework can be used by organizations to assess and establish suitable suppliers in the SCSS process in the circular economy.Originality/valueSelecting the optimal sustainable circular supplier (SCS) in the manufacturing sector is important for organizations to persuade SSCM, as specified in various research. However, corresponding to the subjectivity of human behavior, the selection of the best SCS often involves uncertain information, and the PFSs have a huge capability to tackle strong vagueness, uncertainty and inaccuracy in the MCDM procedure. Hence, manufacturing companies' administrators can implement the developed method to assess and establish suitable suppliers in the SCSS process in the circular economy.
Australian paramedic students’ mental health literacy and attitudes towards mental health
Authors: King Shannon C. , Rebar Amanda L. , Oliveri Paul , Stanton Robert 
Published: October 2021

PurposeAustralian paramedics regularly encounter patients experiencing mental illness. However, some paramedics hold negative attitudes towards the use of emergency services in providing care for these patients. Thus, the purpose of the present study was to examine the mental health literacy (MHL) of Australian paramedic students, and the training and experiential factors associated with MHL.Design/methodology/approachA cross-sectional online survey was delivered to paramedic students across Australia. A total of 94 paramedic students completed the survey examining MHL, mental health first aid (MHFA) intentions, confidence in providing help, personal and perceived stigma and willingness to interact with a person experiencing mental illness.FindingsParticipants generally had poor MHFA intentions in spite of good recognition of mental health disorders and good knowledge about mental health. Participants also demonstrated low stigmatising attitudes towards mental illness; however, they expressed a lack of willingness to interact with a person experiencing mental illness.Originality/valueOur findings propose a combination of work-based experience and specific MHFA training may be beneficial to paramedic students to improve care for patients experiencing mental illness.
Understanding the antecedents to luxury brand consumer behavior
Authors: Kowalczyk Christine M. , Mitchell Natalie A. 
Published: October 2021

PurposeThis paper aims to investigate how consumers perceive the value of luxury brands and the antecedents to these perceptions, including consumer knowledge, reference group influence and accessibility. Prior studies focused less on the salience of consumer knowledge and sources of luxury information, in addition to their accessibility to luxury. Hence, a more nuanced luxury conceptualization is needed to reflect luxury’s conceptual fluidity, consumers’ different lived experiences, accessibility levels and persistent retail marketing changes.Design/methodology/approachIn a survey involving 475 US respondents, five hypotheses were tested and analyzed with structural equations modeling, examining the relationships among knowledge and accessibility of luxury brands, as well as reference group influence and its impact on consumer value perceptions of luxury brands and consumer behaviors.FindingsSignificant relationships were found for all five hypotheses and demonstrated that knowledge, reference group influence and accessibility have strong relationships with consumers’ personal value perceptions of luxury brands and behavioral measures, including purchase intentions, willingness to recommend to a friend and willingness to pay a price premium.Originality/valueThis conceptualization recognizes that consumers must have luxury brand awareness prior to reference group influence, developing individual luxury value perceptions and entering the buying process. This research contributes to the literature by highlighting consumers’ views of the luxury category, which induce perceptions and potential outcomes. It also expands the understanding of consumer’s accessibility to luxury products, which impacts purchase intentions. While it was conducted in the USA, it yields broader consumer perspectives.
Corporate social responsibility and firm performance: a theory of dual responsibility
Authors: Al-Shammari Marwan A. , Banerjee Soumendra Nath , Rasheed Abdul A. 
Published: October 2021

PurposeThe authors aim to develop and test a theory of dual responsibility to explain the relationship between corporate social responsibility (CSR) and firm performance. The authors empirically examine whether firms that meet their economic and social responsibilities simultaneously perform better than firms that fail to do so. In doing so, the authors theoretically extend and empirically test Barney's (2018) call to incorporate the stakeholder perspective with resource-based view (RBV). The authors also examine the moderating effects of firm status on this relationship.Design/methodology/approachThe authors use a longitudinal panel sample of 137 S&P 500 firms and data for the years between 2004 and 2013 collected from multiple data sources. The authors use stochastic frontiers analysis to measure firm capabilities in the areas of R&D, operations and marketing. These capability measures are then used along with CSR measures and a measure of firm status to test the hypotheses of this study. The authors also conducted several robustness checks and various supplementary analyses using different econometrics techniques and different operationalizations of the key variables of interests.FindingsThe results show that firm CSR is positively related to firm performance and that the effect of CSR on performance is stronger for firms with higher levels of R&D capability and operational capability. The authors also find support for the three-way interaction between CSR, economic responsibility and firm status, suggesting that firms high in both social and economic responsibilities and status will enjoy the highest levels of performance.Research limitations/implicationsThe findings of this study are based on large, publicly listed firms in North America. Therefore, their generalizability to other contexts and other types of firms require additional research. The reliance on KLD measures is also a limitation, especially because they have not reported CSR ratings after 2013.Practical implicationsFor practicing managers, the main implication of this study is that an optimal balance between market and nonmarket strategies is key for superior performance.Social implicationsThe continued debate regarding the firm's purpose can be understood by focusing equally on the two main responsibilities of firms: nonsocial responsibility and social responsibility toward all stakeholders.Originality/valueThe study answers the call to incorporate stakeholder theory into the RBV of the firm by highlighting the critical role of firm capabilities in the relationship between CSR and performance. The study also highlights the role that firm status plays in the relationship between market and nonmarket strategies and firm performance.
Quality assessment of web-based information on type 2 diabetes
Authors: Ölçer Didem , Taşkaya Temizel Tuğba 
Published: October 2021

PurposeThis paper proposes a framework that automatically assesses content coverage and information quality of health websites for end-users.Design/methodology/approachThe study investigates the impact of textual and content-based features in predicting the quality of health-related texts. Content-based features were acquired using an evidence-based practice guideline in diabetes. A set of textual features inspired by professional health literacy guidelines and the features commonly used for assessing information quality in other domains were also used. In this study, 60 websites about type 2 diabetes were methodically selected for inclusion. Two general practitioners used DISCERN to assess each website in terms of its content coverage and quality.FindingsThe proposed framework outputs were compared with the experts' evaluation scores. The best accuracy was obtained as 88 and 92% with textual features and content-based features for coverage assessment respectively. When both types of features were used, the proposed framework achieved 90% accuracy. For information quality assessment, the content-based features resulted in a higher accuracy of 92% against 88% obtained using the textual features.Research limitations/implicationsThe experiments were conducted for websites about type 2 diabetes. As the whole process is costly and requires extensive expert human labelling, the study was carried out in a single domain. However, the methodology is generalizable to other health domains for which evidence-based practice guidelines are available.Practical implicationsFinding high-quality online health information is becoming increasingly difficult due to the high volume of information generated by non-experts in the area. The search engines fail to rank objective health websites higher within the search results. The proposed framework can aid search engine and information platform developers to implement better retrieval techniques, in turn, facilitating end-users' access to high-quality health information.Social implicationsErroneous, biased or partial health information is a serious problem for end-users who need access to objective information on their health problems. Such information may cause patients to stop their treatments provided by professionals. It might also have adverse financial implications by causing unnecessary expenditures on ineffective treatments. The ability to access high-quality health information has a positive effect on the health of both individuals and the whole society.Originality/valueThe paper demonstrates that automatic assessment of health websites is a domain-specific problem, which cannot be addressed with the general information quality assessment methodologies in the literature. Content coverage of health websites has also been studied in the health domain for the first time in the literature.
Startups – Tom Eisenmann analyzes the most prevalent failure patterns and how to avoid them
Authors: Leavy Brian 
Published: October 2021

Purpose
The Fail-Safe Startup: Your Roadmap for Entrepreneurial Success, the new book by entrepreneurship researcher Tom Eisenmann, sets out to help improve the odds by looking more closely at the most prevalent causes of startup failure and how to avoid them.

Design/methodology/approach
Eisenmann research led him to identify six distinct patterns that explain a large proportion of startup failures, three relating to early stage failures and three to late stage.

Findings
Strong demand from early adopters may lead a founder to scale up prematurely.

Practical/implications
Entrepreneurs must research differences in the needs of likely early adopters and mainstream customers during the upfront customer discovery phase.

Originality/value
Entrepreneurs must research differences in the needs of likely early adopters and mainstream customers during the upfront customer discovery phase. 10; 10;The line between visionary entrepreneur and cult leader can become blurry, and a founder?s ?reality distortion field--useful for motivating others to help pursue the founder?s dream?can become a liability.