bluuebunny/crossref_metadata_2025_split huggingface dataset:
Workplace information literacy: a bridge to the development of innovative work behaviour
Authors: Middleton Lyndsey , Hall Hazel 
Published: July 2021

PurposeOrganisational culture and leadership, employee skills and aptitudes, access to resources, and training are regularly cited as important determinants of the development of innovative work behaviour (IWB). The purpose of the work reported in this paper was to investigate a further set of possible determinants of the development of IWB: those that are information-related.Design/methodology/approachA mixed methods approach was adopted. Quantitative and qualitative data were collected by questionnaire, interview and focus groups in three large public sector case study organisations in Scotland, Finland and England.FindingsA set of information-related determinants of the development of IWB is evidenced, adding to the list of determinants that are already well documented. Notably workplace information literacy (IL) appears to furnish a bridge between determinants of the development of IWB and workplace learning.Originality/valueThat information-related determinants may be valuable to the development of IWB has not previously merited specific consideration, nor been recognised, in the wider IWB literature. The identification of these determinants in this research should encourage researchers and professionals beyond the domain of information science to pay serious attention to IL. This is particularly important in respect of the role of workplace IL in processes that lead to new knowledge creation and innovation.
The asymmetric influence of corruption on financial development: fresh evidence from BRICS economies
Authors: Alsagr Naif , van Hemmen Stefan 
Published: July 2021

Purpose
This paper aims to assess the asymmetric impact of corruption on financial development in BRICS economies context.

Design/methodology/approach
The authors have adopted the novel panel non-linear autoregressive distributed lag (PNARDL) model of Shin et al. (2014), covering the period 1991–2018.

Findings
The findings confirm that corruption asymmetrically impacts financial development in BRICS economies. More precisely, long-run negative shocks of the control of corruption index have significant negative impacts on financial development. However, long-run positive shocks of the control of corruption index are insignificant. Moreover, both positive and negative shocks of corruption in short-run results are insignificant. Generally, the findings are robust having carried out several robustness checks and in favor of “sand in the wheels” hypothesis.

Originality/value
This study makes a novel contribution by developing insight on how corruption asymmetrically impacts financial development. To the best of the authors’ knowledge, this is the first attempt to use the PNARDL, which decompose the main independent variable (corruption) into positive and negative shocks. The PNARDL approach is a dynamic robust estimate that controls for the problem of endogeneity, which is a common phenomenon in such studies. Additionally, it is believed that the findings are important for policy makers, scholars and practitioners. Finally, the authors used the most recent available dataset covering the BRICS context.
Identity reconciliation and knowledge mobilization in a mandated community of practice
Authors: Ivcovici Adamina , McLoughlin Ian , Nand Alka , Bhattacharya Ananya 
Published: July 2021

Purpose
Communities of Practice (CoPs) are increasingly being created to facilitate knowledge mobilization in organizations. This paper aims to elucidate an underexplored aspect of participation in mandated CoPs – identity reconciliation. Specifically, the authors explore how actors reconcile their existing identities with becoming members of new knowledge mobilization CoPs.

Design/methodology/approach
The authors conducted a longitudinal qualitative case study over a 12-month period to explore identity reconciliation practices during the formation of the “ED CoP” – mandated by policymakers to mobilize knowledge between process improvement advisors and clinicians from various hospitals. Observation and interviews allowed us to uncover “front stage” and “backstage” practices of identity reconciliation.

Findings
The findings reveal two key unexpected modes of identity reconciliation – “distancing” and “peripheral lurking”. These modes resulted in different trajectories of participation of two of the key participant groups – “veteran” improvement advisors and “veteran” clinicians.

Practical implications
Different modes of identity reconciliation of different participants impact the formation of CoPs and how knowledge mobilization occurs within them. This paper offers a sensitizing lens for practitioners creating CoPs which enhances awareness of hidden identity practices, and recommendations to enable practitioners to effectively facilitate CoP formation.

Originality/value
This study suggests that identity reconciliation is an integral aspect of CoP formation, and essential for knowledge mobilization within CoPs. Whereas studies on CoPs in the knowledge management literature have mostly assumed that collaboration produces beneficial knowledge mobilization outcomes, the findings build a more nuanced picture of the processes involved in producing these outcomes.
Professionals’ interpersonal communications style: does it matter in building client psychological comfort?
Authors: Roongruangsee Rawi , Patterson Paul , Ngo Liem Viet 
Published: July 2021

Purpose
The inherent characteristics of professional services (i.e. high in credence properties, customized and featuring information asymmetry) often cause difficulties for clients to confidently evaluate technical outcomes before, during or even after service delivery. This results in considerable client psychological discomfort. This study aims to blend a revised social interaction model and uncertainty reduction theory to investigate the role that service provider’s interpersonal communication style plays in establishing client psychological comfort and satisfaction in a health-care context.

Design/methodology/approach
The study draws on cross-sectional data collected from 355 hospital patients following visiting a physician plus an experimental design in an Eastern culture (Thailand).

Findings
The study reveals three key findings. First, an affiliative communication style is positively associated with psychological comfort, but not so a dominant communications style. When both styles are presented, the high-affiliative style overshadows the low-dominant style and creates the highest psychological comfort. Second, clients’ perceptions of professional’s affiliative and dominant styles influence psychological comfort differentially under varying conditions of clients’ cognitive social capital, collectivist value-orientation but not service criticality. Third, a competing model suggests psychological comfort acts as a partial mediator between affiliative communication style and satisfaction.

Research limitations/implications
To generalize the findings, further studies might be conducted in other professional services and in individualist Western cultures.

Practical implications
The findings have important managerial implications for the appropriate use of communication style to build psychological comfort and engage clients of professional services firms.

Social implications
The findings shed light on the important role of an everyday social function – interpersonal communications and how this impacts client psychological comfort and satisfaction.

Originality/value
This is one of the few studies in a services context that examines the impact of professionals’ communications style. Moreover, it examines the impact of cultural value-orientation, cognitive social capital, service criticality in moderating the communications style – client psychological comfort relationship.
How do servant leadership and self-esteem at work shape family performance in China? A resource gain development perspective
Authors: Li Diwan , Li Yanping , Hu Yanghong , Tu Yidong 
Published: July 2021

PurposeDrawing on the resource gain development (RGD) perspective, this study is aimed to examine how servant leadership as an environmental resource and general self-esteem as a personal resource influence employees' family performance through work-to-family facilitation (WFF) and explore the moderating effects of gender and Chinese traditionality on the relationship between servant leadership and WFF.Design/methodology/approachTwo-wave data were collected from 369 employees in China. The structural equation model and path analysis were used to analyze the data.FindingsThe results confirm that WFF mediates the effects of servant leadership and employees' general self-esteem on employees' family performance. Gender and Chinese traditionality moderate the relationship between servant leadership and WFF.Originality/valueThis study contributes to existing research by revealing how specific environmental resources (servant leadership) and personal resources (general self-esteem) impact employee family performance through WFF; it also identifies gender and Chinese traditionality as demand characteristics which moderate the effect of environmental resources on WFF.
Influence of perceived quality on customer satisfaction in different stages of services
Authors: Xie Chunchang , Sun Ziqi 
Published: July 2021

Purpose
In response to the call for research on customer experience across the customer journey, this study aims to analyze and compare the effects of perceived quality on customer satisfaction among the different stages of search, experience and credence services.

Design/methodology/approach
This paper constructs a formation model of customer satisfaction based on service stages. Data on perceived quality and customer satisfaction in different stages of search, experience and credence services was collected through experiments and practical survey and the model was empirically tested through multiple linear regression.

Findings
The results show that perceived quality in the preparation and departure stages of search and credence services has a greater influence on customer satisfaction than in the delivery stage. While compared to the preparation stage, the perceived quality in the delivery and departure stages of experience service has a greater influence on customer satisfaction.

Practical implications
This research will help service firms optimize the allocation of service resources according to the importance of different service stages within the three indicated service types, promoting customer satisfaction.

Originality/value
This is the first study of its kind to compare the effects of perceived quality on customer satisfaction among the stages of search, experience and credence services.
The homelessness research and action collaborative: case studies of the social innovation process at a university research center
Authors: Greene Jacen 
Published: July 2021

Purpose
This paper aims to determine whether a combined set of process models for university contributions to social innovation can be effectively used to describe how higher education institutions facilitate and disseminate research for social value.

Design/methodology/approach
The author applies Cunha and Benneworth’s (2013) social innovation process model, with additions from the Nichols et al. (2013) model of campus-community collaboration and the Jain et al. (2020) social value framework, to a pair of case studies at Portland State University about research projects on homelessness. Information was gathered through primary sources, observation and secondary texts.

Findings
Applying the models to the case studies provides additional detail on the types and value of Portland State University’s contributions to addressing homelessness through social innovation. The models are found to be effective in describing and providing guidance for social innovation research projects at other higher education institutions.

Research limitations/implications
The models may have widespread applicability in understanding or designing university contributions to social innovation, but additional case studies and analysis are needed to understand the full range of project types and institutional contexts to which they can be successfully applied.

Originality/value
The projects described in the paper’s case studies have not been analyzed elsewhere using social innovation frameworks and are valuable in their own right as social innovations worthy of replication. The findings of the paper extend the applicability of a process model for university contributions to social innovation.
Perception of cosmetics quality in China – comparison between young and older consumers
Authors: Hinčica Vít , Řezanková Hana , Qi Jingyi 
Published: July 2021

Purpose
The aim of the paper is to explore how Chinese consumers perceive the quality of cosmetics products and if the Chinese youth differs in the perception from older generations. The paper fills the current research gap in revealing which intrinsic and extrinsic parameters are the most and least associated with cosmetic products’ quality by young and older Chinese consumers. It also inquiries about how other selected factors (e.g. type of store, store’s trade name, the use of influencers, etc.) contribute to the perceived quality of cosmetic products.

Design/methodology/approach
Primary data were collected from 423 Chinese respondents by an online questionnaire in their native language. Statistical tests of independence, correlation and cluster analysis were applied to reveal the relationships between variables.

Findings
The highest number of statistically significant dependencies of meritorious variables was associated with age groups of young and older consumers, thus suggesting greater differences in quality perception between younger and older Chinese generations. The paper also confirms that intrinsic cues prevail over extrinsic when consumers evaluate the quality of cosmetic products.

Practical implications
The results deepen the understanding of the current preferences of Chinese consumers of cosmetic products when assessing the quality of cosmetics and represent a solid basis for further research. Moreover, they may help companies from the cosmetics industry better comprehend how different categories of people determine cosmetic products’ quality.

Originality/value
The paper uses a large convenience sample of respondents from different Chinese regions and points to several differences between younger and older generations of Chinese consumers of cosmetics.
Freshwater reserves for fisheries conservation and enhancement of a widespread migratory fish
Authors: Watson Andrew S. , Hickford Michael J. H. , Schiel David R. 
Published: July 2021

AbstractAs management tools, freshwater reserves are under‐represented in protected area networks for fisheries conservation and enhancement. This is surprising considering that freshwater ecosystems, and the biodiversity they support, are among the most threatened worldwide.We compared freshwater reserve types established to prevent overexploitation of migratory galaxiids (mostly īnangaGalaxias maculatus) from fishing and evaluated their performance as reproductive reservoirs. We studied 10 streams classified into three a priori types: (a) closed, (b) partially closed and (c) open streams.Closed streams had greater abundances, biomasses and egg production ofG. maculatusdespite having a greater proportion of smaller fish compared to partially closed and open streams. Community‐level analyses indicated differences in fish assemblages between closure types. Large, native, predatory fish (longfin eelAnguilla dieffenbachii, shortfin eelAnguilla australisand giant kōkopuGalaxias argenteus) were more common in closed streams.Overall, there were notable reserve effects related to closed streams. There was slight evidence that partially closed streams conferred some fisheries benefits compared to streams open to fishing. While the limited number of reserve streams warrants some caution in conclusions, partial closures may still be worthwhile as a management tool where complete closure to fishing is not feasible.Closures can be effective in increasing fish numbers, albeit at a cost of smaller sized individuals, most likely because of density‐dependent processes relating to food and habitat. Despite clear benefits in total egg production of populations in closed streams, it remains unclear how these benefits may translate across the full life history of the annualG. maculatus.Synthesis and applications. We demonstrate that freshwater reserves have many of the ‘reserve effects’ observed in more common marine reserves, but there are also important differences. Stream closure should be considered as one potential management tool that is unlikely to be effective unless stream habitats are returned to more pristine states. Our effort to evaluate the explicit effects of different reserve types across different spatial scales is the first we know of for migratory freshwater fishes, providing useful insights for adjusting the current reserve network and establishing new reserves.
Determining the Regional Carrying Capacity of the Wuhan City Circle Based on the Improved Ecological Footprint Method
Authors: Xiao Yi , Ou YuQi , Qu XiaoYang , Zhang Liping , Zhang Xiang , Jun Xia 
Published: July 2021

AbstractThis study builds upon the traditional ecological footprint model by adding two new accounts of resource flows and using two new calculating method. This first account concerns water resources and accounts for water consumption in cities. The second account tracks basic types of pollutant accounts. Energy theory and net primary productivity were used to calculate the ecological footprint. Aiming at the problem of application in city, a city hectare spatial scale was used and a regional carrying capacity correction parameter was referenced. This framework provides insight into calculations of the bearing capacity of certain areas. The Wuhan City Circle was used as a case study with the objectives of calculating the ecological footprint and regional carrying capacity and analyzing its spatiotemporal evolution and capacity for sustainable development. The results indicated that from 2000 to 2015, the average annual rate of decline of the carrying capacity of the Wuhan City Circle was 9.18%, and from 2015 to 2017, the average annual rate of increase was 38.91%. The ecological footprints of fossil energy and build‐up land accounts increased over the years, exposing problems with land and energy utilization in the Wuhan City Circle. The continuous decline of the water resources carrying capacity reminds policy makers to pay attention to the protection of water areas. These results can help policy makers integrate historical data to adjust existing plans and make more specific future plans.
Contribution of membrane transporters to chemotherapy‐induced cardiotoxicity
Authors: Uddin Muhammad Erfan , Moseley Angie , Hu Shuiying , Sparreboom Alex 
Published: July 2021

AbstractMembrane transporters play a key role in determining the pharmacokinetic profile, therapeutic safety, and efficacy of many chemotherapeutic drugs by regulating cellular influx and efflux. Rapidly emerging evidence has shown that tissue‐specific expression of transporters contributes to local drug accumulation and drug–drug interactions and that functional alterations in these transporters can directly influence an individual's susceptibility to drug‐induced toxicity. Comprehending the complex mechanism of transporter function in regulating drug distribution in tissues, such as the heart, is necessary in order to acquire novel therapeutic strategies aimed at evading unwanted drug accumulation and toxicities and to ameliorate the safety of current therapeutic regimens. Here, we provide an overview of membrane transporters with a role in chemotherapy‐induced cardiotoxicity and discuss novel strategies to improve therapeutic outcomes.
“Being one, but not being the same”: A dyadic comparative analysis on ethnic socialization in transcultural foster families in the Netherlands
Authors: Degener Clementine J. , van Bergen Diana D. , Grietens Hans W. E. 
Published: July 2021

AbstractTo gain insight into ethnic socialization by ethnic majority foster parents who take care of ethnic minority foster youth, we conducted a comparative dyadic analysis, based on 16 foster parent‐foster youth dyads. Outcomes show that foster parents' first concern was providing a safe environment for their foster youth, and not ethnic minority socialization. Foster parents seem to strive to belong together as one family with their foster youth. As part of those efforts, they would incorporate ethnicity differences, and/or struggles with how to address them. This occurred in a reciprocal socialization process with their foster youth. Next, although foster youth could experience discrimination, there seems to exist a relative silence about this issue in foster families. Results furthermore show that birth parents may play a role as connectors with the ethnic backgrounds of the foster youth. Foster parents may need guidance by foster care agencies in learning how to address ethnicity issues openly, teaching their foster youth how to survive in a society where ethnic minority discrimination occurs, and involving birth parents in the ethnic socialization of the youth.
Uncovering asset stripping during China's privatization
Authors: Long Cheryl , Zhang Jing , Yang Jin 
Published: July 2021

AbstractThis paper empirically studies the occurrence and extent of asset stripping via undervaluing public assets during the mass privatization of state‐owned and collectively owned enterprises in China. Using three waves of a national survey of private firms, we provide evidence that state‐owned and collectively owned assets were substantially underpriced, indicating the presence of corruption during privatization. Further analysis shows that the extent of underpricing is more severe in regions with less market competition or weaker property rights protection, and more pronounced for intangible assets such as intellectual property rights and land use rights. When comparing firm efficiency between privatized firms and de novo private firms, we find that the former group continues to enjoy considerable preferential treatments, yet significantly underperforms the latter, possibly due to continued government control and intervention. Finally, we provide evidence that insider privatization is an important source of corruption during the privatization process.