bluuebunny/crossref_metadata_2025_split huggingface dataset:
Corporate social responsibility awareness and performance: the case of Chinese airports
Authors: Ngo Thanh , Tian Qixia 
Published: October 2020

PurposeThis study examines the corporate social responsibility (CSR) awareness of major Chinese airports during the 2013–2017 period as well as its influence on the airports' performance.Design/methodology/approachThe authors first used a content analysis to quantify CSR awareness of the examined airports reflecting their annual and CSR reports. Alongside other characteristics such as location and size, CSR awareness’ influence on the airports' performance (measured by data envelopment analysis [DEA]) was consequently examined.FindingsThe CSR awareness varies among airport and over time; however, an increasing concern about this issue is found in the Chinese airport industry. Particularly, Chinese airports tend to focus more on customers and the society and that increase of CSR awareness could improve the airports' performance.Research limitations/implicationsThe authors analyzed only four Chinese airports, and the data may be influenced by other factors such as politics, culture, business behaviors or management. Studies with larger sample (e.g. more airports from China and/or other countries) or with more CSR aspects and indicators will contribute to this matter.Originality/valueThis is the first study to combine the content analysis and the DEA into a single framework to examine the relationship between CSR awareness and performance, especially for Chinese airports. It can therefore provide important practical implications to Chinese aviation managers.
An integrated framework to prioritize blockchain-based supply chain success factors
Authors: Shoaib Muhammad , Lim Ming K. , Wang Chao 
Published: October 2020

PurposeThe purpose of this study is to identify and prioritize the factors that can positively influence the implementation of a blockchain-based supply chain via an integrated framework. To the best of the authors' knowledge, no previous study has focused on prioritizing these factors.Design/methodology/approachFirst, this study conducts a multivocal literature review, and a total of 48 success factors (SFs) are identified and mapped into 11 categories. Second, the identified success factors and their categories are further validated by industry practitioners using a questionnaire survey approach. Finally, this study applies an analytical hierarchy process to prioritize the identified SFs and their categories and to assess their importance for successful blockchain implementation in the supply chain management process.FindingsThe “Accessibility” category has the highest importance, and the “Overall efficiency” category has the second highest rank. As far as the success factors are concerned, “Trackability” and “Traceability” are considered to be the prime success factors of a blockchain-based supply chain. The taxonomy of the categories and their success factors provide an outline for supply chain organizations to establish a strategy to implement blockchain technology.Practical implicationsThis technology can be practically applied in a sustainable supply chain. Another vital application of this blockchain technology is in banking and finance because of the blockchain's immutable data recording property.Originality/valueTo the best of the authors' knowledge, there is no previous study focused on building a taxonomic model that allows supply chain organizations to compare this paper's model with existing models and outline the necessary actions to improve supply chain activities. The questionnaire-based survey developed to validate the success factors in real-world practices and the factors' prioritization can help academic researchers and industrial practitioners to set their strategic goals accordingly.
Media system dependency and user attachment in social Q&A communities: do active users and lurkers differ?
Authors: Zheng Xiabing , Shi Xiao , Yang Feng 
Published: October 2020

PurposeThis study aims at exploring users' motives to form attachments within the social Q&A community context and identifying the differences between active users and lurkers when building emotional attachments. By utilizing the media system dependency (MSD) theory, this study investigates into the driving factors of dependency relations (understanding, orientation and play) to user attachments (i.e. attachment to the social Q&A community, attachment to content creators).Design/methodology/approachThe research model is empirically validated by an online questionnaire among users of a social Q&A community. Deriving from the actual behavioral data, the authors divide 262 valid responses into 157 active users and 105 lurkers according to whether they post or not. The partial least squares (PLS) method is exploited to analyze the relationships in the model. In addition, the PLS-based multi-group analysis is conducted for comparing active users and lurkers.FindingsThe empirical results confirm that dependency relations (understanding, orientation and play) significantly influence user attachments. Multi-group analysis suggests that the effect of understanding dependency relations on attachment to content creators is stronger for active users than for lurkers. However, the effect of orientation dependency relations on user attachment is significant for lurkers but not significant for active users.Originality/valueThis study enriches the knowledge of the MSD theory by extending it to the social Q&A community setting. Based on the MSD theory, the relationships between three sides of dependency relations and two types of user attachments are hypothesized in the research model. Besides, the impact of user heterogeneity in building user emotional attachment still lacks consideration. This study is one of the first in the field of comparison studies to compare active users and lurkers in such context, providing a novel contribution in understanding the motivations and emotional responses of different users.
Exploring customer loyalty following service recovery: a replication study in the Ghanaian hotel industry
Authors: Ampong George Oppong Appiagyei , Abubakari Aidatu , Mohammed Majeed , Appaw-Agbola Esther Theresa , Addae John Agyekum , Ofori Kwame Simpe 
Published: October 2020

PurposeThe study sought to assess the nexus between components of perceived justice and satisfaction, trust and loyalty with service recovery.Design/methodology/approachSurvey data were gathered from a sample of 300 clients from 8 midscale hotels in Ghana. Partial least squares structural equation modeling was used to test the hypothesized relationships.FindingsPerceived distributive justice has no effect on customer satisfaction with service recovery. Interactional justice had the greatest effect on customer satisfaction with service recovery. No significant relationship was found between procedural justice and trust. Also, trust had a significant effect on loyalty post-service recovery.Research limitations/implicationsEmpirical data were taken from one service industry; thus, it is reflective of only that service industry, generalizations should be mindful of our context bounded results.Practical implicationsThe study offers suggestions for managers to leverage the dimensions of perceived justice in order to build trust and loyalty post-service failure. Hotels should treat customers with fairness and respect at every point of contact during the service recovery process. Reward based compensation should be offered to customers to build trust.Originality/valueThe study is among a few to assess service recovery and its link with loyalty from a developing economy context. The study revealed that perceptions of justice with service recovery influences customer loyalty and satisfaction post-service recovery and extend the understanding of service recovery in the Ghanaian hotel sector.
Dimensionality of frontline employee friendliness in service encounters
Authors: Boninsegni Melanie F. , Furrer Olivier , Mattila Anna S. 
Published: October 2020

PurposeThis article explores four dimensions of frontline employee (FLE) friendliness (humorous, informal, conversational, and approachable) to propose a relevant measurement instrument of the influence of FLE friendliness on relationship quality and perceived value, as well as its indirect influence on repatronage intentions. Recent studies suggest FLE friendliness, defined as a tendency to convey an affective customer–employee social interaction, is a critical determinant of relationship marketing, but few scholars agree on its dimensionality. This study seeks a deeper understanding of FLE friendliness by investigating its different dimensions in various service contexts.Design/methodology/approachThe mixed-method design, including both qualitative and quantitative research, offers a deeper understanding of the phenomenon of FLE friendliness.FindingsThe content analysis suggests FLE friendliness is multidimensional and composed of humorous, informal, conversational, and approachable behaviors. The results of a quantitative survey, conducted across four service contexts, validate this four-factor model. A second quantitative survey across two service contexts reveals the weights and relative importance of the dimensions, and then a third quantitative survey across three service contexts confirms that FLE friendliness is a significant driver of relationship quality, perceived value, and repatronage intentions (indirectly).Originality/valueThis study contributes to relationship marketing literature by strengthening the conceptual foundations of FLE friendliness, clarifying the dimensionality of the construct, developing a comprehensive measurement instrument, and extending previous research on the customer–employee interactions.
Regulatory focus, persistence and new venture performance
Authors: Adomako Samuel 
Published: October 2020

PurposeThe purpose of this paper was to examine the joint effects of regulatory focus, entrepreneurial persistence and institutional support on new venture performance.Design/methodology/approachThis paper uses a random survey approach to sample 204 new ventures from Ghana. The moderated mediation method was used to analyse the survey data.FindingsThe findings from this paper show that entrepreneurs' promotion focus positively relates to persistence while prevent focus negatively influences persistence. In addition, persistence mediates the link between regulatory focus (promotion and prevention focus) and new venture performance. These relationships are positively moderated by perceived institutional support.Research limitations/implicationsUsing data from only the manufacturing sector in Ghana limits the generalisability of this paper. In addition, persistence is not observed or measured directly in this paper but is only used as self-reporting variable that captures an individual's tendency to persist.Originality/valueThe contribution of this paper is threefold. First, this paper contributes to regulatory focus literature by enhancing our knowledge on how self-regulation could help explain entrepreneurial decision-making. Second, this paper broadens self-regulation literature by adding institutional context as a moderating variable. Third, this paper helps clarify the potential role of persistence in entrepreneurship.
Grand corruption scandals in the Philippines
Authors: Batalla Eric Vincent C. 
Published: October 2020

PurposeThe purpose of this article is to analyse the weaknesses of governance institutions in constraining grand corruption arising from the government procurement of large foreign-funded infrastructure projects in the Philippines. The weaknesses are revealed in the description and analysis of two major scandals, namely, the construction of the Bataan Nuclear Power Plant during the Marcos era and the National Broadband Network project of the Arroyo presidency.Design/methodology/approachThis research employs a historical and comparative case approach to explore patterns of grand corruption and their resolution. Primary and secondary data sources including court decisions, congressional records, journal articles and newspaper reports are used to construct the narratives for each case.FindingsTop-level executive agreements that do not require competitive public bidding provide an opportunity for grand corruption. Such agreements encourage the formation of corrupt rent-seeking relationships involving the selling firm, brokers, politicians and top-level government executives. Closure of cases of grand corruption is a serious problem that involves an incoherent and politically vulnerable prosecutorial and justice system.Originality/valueThis paper aims to contribute to research on grand corruption involving the executive branch in the Philippines, particularly in the procurement of large, foreign-funded government projects. It examines allegations of improprieties in government project contracting and the politics of resolving corruption scandals through the justice system.
Communication-based approaches to library reference services: anxiety-uncertainty management as a model for communication breakdowns
Authors: Lund Brady 
Published: October 2020

Purpose
This paper aims to present an overview of the history of communication research and theory in reference services literature and to discuss the potential of one relatively recent-emerging theory of communication (anxiety-uncertainty management theory) to describe and mitigate breakdowns in reference communication.

Design/methodology/approach
An overview and discussion of existing literature and communication-based theories of library reference services is presented.

Findings
This paper identifies and describes anxiety-uncertainty management theory as a lens through which to view communication breakdowns during library reference transactions. The concepts behind the theory and articulated as well as its insights for reference librarians.

Originality/value
This is the first article to discuss the anxiety-uncertainty management theory to examine communication breakdowns in library reference transactions.
Drivers and challenges of tacit knowledge sharing in automotive workshop employees
Authors: Alam Muhammad Zubair , Kousar Shazia , Shafqat Nyla , Shabbir Aiza 
Published: October 2020

PurposeThis paper aims to explore the way tacit knowledge (TK) sharing occurred among automotive workshop (AW) employees. Challenges and drivers of TK sharing (TKS), including stakes of experienced employees that hinder the smooth transfer of TK, have been explored.Design/methodology/approachIn-depth interviews have been conducted with experienced technicians using open-ended questions to gain deep insights on the issue of TKS. Data coding has been done for thematic analysis to extract themes.FindingsThis study explains the way TK is shared and transferred among employees in the AW sector. Various drivers and challenges in the smooth transfer of TK have been found. Various stakes of employees in the sharing of TK have been explored.Originality/valueTo the best of authors’ knowledge, this is the first study that explored stakes of experienced employees in TKS by exploring challenges in the TKS process among employees. Automotive repair is a complicated technical job that integrates various trade persons for the successful execution of jobs for customer satisfaction. TK is a core value and a sensitive issue among employees, which makes the job of researchers challenging, resulting scarcity of literature on this vital issue.
Cooperative activation of the human herpesvirus 6B U79/80 early gene promoter by immediate‐early proteins IE1B and IE2B
Authors: Shimada Kazuya , Kobayashi Nobuyuki , Oka Naomi , Takahashi Mayumi , Kondo Kazuhiro 
Published: October 2020

AbstractThe human herpesvirus 6B (HHV‐6B) U79/80 gene belongs to the early gene class and appears as early as 3 hr postinfection. It is one of the most abundantly expressed transcripts and a useful diagnostic marker for viral reactivation. However, the expression mechanisms of the U79/80 gene remain unclear. To identify the viral factor(s) that activates the U79/80 promoter along with other HHV‐6B core early gene promoters, p41, DNA polymerase, and U41, we examined the activities of U79/80 and other early gene promoters. In HHV‐6B‐infected MT‐4 cells, U79/80 promoter activity was the highest among early gene promoters. In addition, we identified that HHV‐6B immediate‐early (IE)2B protein is one of the viral proteins involved in the activation of the U79/80 and other early gene promoters. Although the IE2B could independently activate these early gene promoters, the presence of IE1B significantly augmented the activities of early gene promoters. We also found that IE2B bound three human cytomegalovirus IE2‐binding consensus, cis repression signal (CRS), within the U79/80 promoter. Moreover, the U79/80 promoter was activated by cellular factors, which are highly expressed in MT‐4 cells, instead of HeLa cells because it was upregulated by mock infection and in the absence of IE2B. These results suggested that the activation mechanism of the U79/80 gene differs from other HHV‐6B core early genes, apparently supporting its rapid and abundant expression. Therefore, the U79/80 early gene is an actually suitable biomarker of HHV‐6B reactivation.
Predators enhance resilience of a saltmarsh foundation species to drought
Authors: Sharp Sean J. , Angelini Christine 
Published: October 2020

Abstract

Disturbances are increasing in size and frequency with climate change, facilitating species that opportunistically exploit areas where habitat‐forming foundation species have been removed. Although it is well‐recognized that consumers, disease and weedy space‐holders can affect foundation species’ resistance to and recovery from disturbance, how predators influence their resilience is less clear.

In salt marshareas de‐vegetated by drought and intensive snail Littoraria irrorata grazing (hereafter, ‘die‐offs’), we monitored bird use and experimentally manipulated bird and nekton access to the vegetated borders of die‐off mudflats across periods of both vegetation die‐off and regrowth to explore how these predators mediate the resilience of cordgrass Spartina alterniflora, the foundation species that structures US Atlantic coast salt marshes.

Surveys revealed that birds, especially probers that agitate soils, forage year‐round for invertebrates in die‐off mudflats in our study area but not in adjacent vegetated areas.

During periods of die‐off, cordgrass borders accessible to bird and nekton predators retreated >3‐times slower and snail densities were halved, relative to predator exclusion cages. In predator‐accessible plots, slower border retreat corresponded to greater snail infection by a bird host‐dependent trematode parasite. During recovery, cordgrass borders revegetated more quickly, and snail densities declined faster over time in unmanipulated controls relative to predator exclusions.

Synthesis. These findings suggest that birds, through their transmission of parasites to snails, appear to act synergistically with snail‐consuming nekton to slow cordgrass loss after drought‐snail disturbances. Predator access also corresponds to faster cordgrass recovery as environmental conditions improve, although the mechanisms behind this need further investigation. Thus, predators that opportunistically forage within disturbances have the potential to suppress consumer impacts through multiple mechanisms, including consumption and disease transmission, thereby bolstering foundation species’ resilience and modulating whole ecosystem responses to climate change.
Magnolol inhibits sodium currents in freshly isolated mouse dorsal root ganglion neurons
Authors: Qiu Jie , Zhang Lulu , Hong Jiangru , Ni Xiao , Li Jun , Li Guang , Zhang Guangqin 
Published: October 2020

AbstractThe voltage‐gated sodium channel (VGSC) currents in dorsal root ganglion (DRG) neurons contain mainly TTX‐sensitive (TTX‐S) and TTX‐resistant (TTX‐R) Na+ currents. Magnolol (Mag), a hydroxylated biphenyl compound isolated from the bark of Magnolia officinalis, has been well documented to exhibit analgesic effects, but its mechanism is not yet fully understood. The aim of the present study was to investigate whether the antinociceptive effects of Mag is through inhibition of Na+ currents. Na+ currents in freshly isolated mouse DRG neurons were recorded with the whole cell patch clamp technique. Results showed that Mag inhibited TTX‐S and TTX‐R Na+ currents in a concentration‐dependent manner. The IC50 values for block of TTX‐S and TTX‐R Na+ currents were 9.4 and 7.0 μmol/L, respectively. Therefore, TTX‐R Na+ current was more susceptible to Mag than TTX‐S Na+ current. For TTX‐S Na+ channel, 10 μmol/L Mag shifted the steady state inactivation curve toward more negative by 9.8 mV, without affecting the activation curve. For TTX‐R Na+ channel, 7 μmol/L Mag shifted the steady state activation and inactivation curves toward more positive and negative potentials by 6.5 and 11.7 mV, respectively. In addition, Mag significantly postponed recovery of TTX‐S and TTX‐R Na+ currents from inactivation, and produced frequency dependent blocks of both subtypes of Na+ currents. These results suggest that the inhibitory effects of Mag on Na+ channels may contribute to its analgesic effect.
Long‐term observation of fish community in streams inside and outside road construction of Teshio River system, northern Hokkaido, Japan
Authors: Umatani Yoshiyuki , Okuda Atsushi , Fujito Eishi , Yoshida Toshiya , Satoh Fuyuki , Maekawa Koji , Nakamura Masahiro 
Published: October 2020

AbstractNakagawa experimental forest of Hokkaido University is located in the middle Teshio River and some tributaries flow through the forest. The construction of Otoineppu bypass route started in 2007. This bypass route will pass through the forest. In order to evaluate the impacts of the road construction on stream ecosystem, a long‐term monitoring of fish community and stream environmental characteristics have been conducted including before, during and after the road construction. The survey has been implemented on five streams in Teshio River (three streams inside the bypass construction zone and two streams outside the zone). Here, we report the data of species, body size and weight of fish sampled using an electrofishing unit and the data of stream environmental characteristics such as water temperature, water surface area, pH and EC. The three‐pass removal method for fish sampling and measurement of stream environmental characteristics was conducted three times a year (mainly June, August and October) from 1999 to 2018. A total of 57,203 individuals were observed, belonging to 11 species in seven families. After bypass road construction started (2007), the number of fishes gradually increased at both bypass road construction and control sites. Occasionally, the number of fishes at the bypass construction site tended to be lower than at the control site, but there was not always noticeable difference between them.The complete data set for this abstract published in the Data Paper section of the journal is available in electronic format in MetaCat in JaLTER at http://db.cger.nies.go.jp/JaLTER/metacat/metacat/ERDP-2020-09.1/jalter-en.