bluuebunny/crossref_metadata_2025_split huggingface dataset:
Equilibrating resources and challenges during crises: a framework for service ecosystem well-being
Authors: Finsterwalder Jörg , Kuppelwieser Volker G. 
Published: August 2020

PurposeThis article explores the impact of crises, such as the coronavirus pandemic, on service industries, service customers, and the service research community. It contextualizes pandemics in the realm of disasters and crises, and how they influence actors' well-being across the different levels of the service ecosystem. The paper introduces a resources–challenges equilibrium (RCE) framework across system levels to facilitate service ecosystem well-being and outlines a research agenda for service scholars.Design/methodology/approachLiterature on disasters, crises, service and well-being is synthesized to embed the COVID-19 pandemic in these bodies of work. The material is then distilled to introduce the novel RCE framework for service ecosystems, and points of departure for researchers are developed.FindingsA service ecosystems view of well-being co-creation entails a dynamic interplay of actors' challenges faced and resource pools available at the different system levels.Research limitations/implicationsService scholars are called to action to conduct timely and relevant research on pandemics and other crises, that affect service industry, service customers, and society at large. This conceptual paper focuses on service industries and service research and therefore excludes other industries and research domains.Practical implicationsManagers of service businesses as well as heads of governmental agencies and policy makers require an understanding of the interdependence of the different system levels and the challenges faced versus the resources available to each individual actor as well as to communities and organizations.Social implicationsDisasters can change the social as well as the service-related fabric of society and industry. New behaviors have to be learned and new processes put in place for society to maintain well-being and for service industry's survival.Originality/valueThis paper fuses the coronavirus pandemic with service and well-being research, introduces a resources-challenges equilibrium framework for service ecosystem well-being and outlines a research agenda.
Forecasting the macro determinants of bank credit quality: a non-linear perspective
Authors: Fallanca Maria Grazia , Forgione Antonio Fabio , Otranto Edoardo 
Published: August 2020

PurposeThis study aims to propose a non-linear model to describe the effect of macroeconomic shocks on delinquency rates of three kinds of bank loans. Indeed, a wealth of literature has recognized significant evidence of the linkage between macro conditions and credit vulnerability, perceiving the importance of the high amount of bad loans for economic stagnation and financial vulnerability.Design/methodology/approachGenerally, this linkage was represented by linear relationships, but the strong dependence of bank loan default on the economic cycle, subject to changes in regime, could suggest non-linear models as more appropriate. Indeed, macroeconomic variables affect the performance of bank’s portfolio loan, but such a relationship is subject to changes disturbing the stability of parameters along the time. This study is an attempt to model three different kinds of bank loan defaults and to forecast them in the case of the USA, detecting non-linear and asymmetric behaviors by the adoption of a Markov-switching (MS) approach.FindingsComparing it with the classical linear model, the authors identify evidence for the presence of regimes and asymmetries, changing in correspondence of the recession periods during the span of 1987–2017.Research limitations/implicationsThe data are at a quarterly frequency, and more observations and more extended research periods could ameliorate the MS technique.Practical implicationsThe good forecasting performance of this model could be applied by authorities to fine-tune their policies and deal with different types of loans and to diversify strategies during the different economic trends. In addition, bank management can refer to the performance of macroeconomic conditions to predict the performance of their bad loans.Originality/valueThe authors show a clear outperformance of the MS model concerning the linear one.
Use of awareness raising campaigns to expand HIV testing: experiences in the Bronx, NY and Washington, DC (HPTN 065 study)
Authors: Edelstein Zoe , Kharfen Michael , Kim Michelle , Tsoi Benjamin , Salcuni Paul M. , Gamble Theresa , Cutler Blayne , Branson Bernard , El-Sadr Wafaa M. 
Published: August 2020

PurposeAwareness raising campaigns have been used to promote HIV prevention messages, including the expansion of HIV testing, but initiating such campaigns de novo can be costly. Both the Bronx, New York and Washington, DC have significant local HIV epidemics and a history of efforts to scale-up HIV testing. To build on prior HIV testing campaigns and create new messages based on consultation with diverse stakeholders, a partnership with a community-based clinical trial to enhance HIV testing and treatment was established. The purpose of this paper is to describe the history of HIV testing campaigns in the two jurisdictions, the awareness raising conducted in collaboration with the HIV Prevention Trials Network (HPTN) study (HPTN 065) and provide evidence of its effect in these two communities.Design/methodology/approachThe foundation of prior campaigns allowed for expansion of social mobilization efforts to specific priority populations (gay men and other men who have sex with men), the most severely affected groups in both communities, and to expand the efforts to include clinical settings. New compelling and acceptable messages were shaped through engagement with community members and based on input from focus groups with target populations in each city.FindingsBy engaging the target population in the development of new messaging, HPTN 065 study successfully built on campaigns that were already underway in both jurisdictions and was able to use those messages and platforms to further normalize HIV testing.Practical implicationsModifying and adapting existing messages saved time and resources, which can be important factors to consider in settings with limited resources or high media purchasing costs.Originality/valueEfforts of this kind may ultimately help to decrease HIV transmission in large urban settings.
The implementation of sustainability reporting in a small and medium enterprise and the emergence of integrated thinking
Authors: Rossi Adriana , Luque-Vílchez Mercedes 
Published: August 2020

PurposeThis study aims to examine the process through which sustainability is integrated into the organizational practices of accounting.Design/methodology/approachAction research, drawing on the lens of neo-institutional theory, is used to explore the integration process of sustainability in an Italian company.FindingsThe results show how different factors and organizational dynamics contribute to the initiation of both sustainability reporting and the progressive diffusion of sustainability practices in this organization, within the small- and medium-sized enterprise (SME) category. In addition, signs of integrated thinking were identified while charting the process of sustainability reporting and its institutionalization within the company.Research limitations/implicationsThe study shows that the idea of integrated thinking was rooted in organizational culture prior to the International Integrated Reporting Council (IIRC) framework and the momentum it gave to integrated reporting. In this sense, this research provides evidence to confirm the existence of an alternate narrative in relation to the one offered by the IIRC framework.Practical implicationsThe present study contributes to understanding how SMEs can integrate sustainability into their accounting systems. Managers working in these organizations may learn from this experience.Originality/valueOn the one hand, this study further the knowledge of sustainability integration processes within an organizational practice, especially in the case of SMEs. On the other hand, the study is, perhaps, the first to identify signs of integrated thinking on the journey through the sustainability institutionalization process.
Rebuilding trust: sustainability and non-financial reporting and the European Union regulation
Authors: La Torre Matteo , Sabelfeld Svetlana , Blomkvist Marita , Dumay John 
Published: August 2020

Purpose
This paper introduces the special issue “Rebuilding trust: Sustainability and non-financial reporting, and the European Union regulation”. Inspired by the studies published in the special issue, this study aims to examine the concept of accountability within the context of the European Union (EU) Directive on non-financial disclosure (hereafter the EU Directive) to offer a critique and a novel perspective for future research into mandatory non-financial reporting (NFR) and to advance future practice and policy.

Design/methodology/approach
The authors review the papers published in this special issue and other contemporary studies on the topic of NFR and the EU Directive.

Findings
Accountability is a fundamental concept for building trust in the corporate reporting context and emerges as a common topic linking contemporary studies on the EU Directive. While the EU Directive acknowledges the role of accountability in the reporting practice, this study argues that regulation and practice on NFR needs to move away from an accounting-based conception of accountability to promote accountability-based accounting practices (Dillard and Vinnari, 2019). By analysing the links between trust, accountability and accounting and reporting, the authors claim the need to examine and rethink the inscription of interests into non-financial information (NFI) and its materiality. Hence, this study encourages research and practice to broaden mandatory NFR practice over the traditional boundaries of accountability, reporting and formal accounting systems.

Research limitations/implications
Considering the challenges posed by the COVID-19 crisis, this study calls for further research to investigate the dialogical accountability underpinning NFR in practice to avoid the trap of focusing on accounting changes regardless of accountability. The authors advocate that what is needed is more timely NFI that develops a dialogue between companies, investors, national regulators, the EU and civil society, not more untimely standalone reporting that has most likely lost its relevance and materiality by the time it is issued to users.

Originality/value
By highlighting accountability issues in the context of mandatory NFR and its linkages with trust, this study lays out a case for moving the focus of research and practice from accounting-based regulations towards accountability-driven accounting change.
Investigation of biokinetic effects on hybrid multienzyme biosensor system
Authors: Akinshilo Akinbowale T. , Sobamowo Gbeminiyi M. , Olaye Osamudiamen , Illegbusi Adeleke O. 
Published: August 2020

PurposeIn this paper, hybrid multienzyme biosensor system, which detects analyte through molecular conversion into signal response, is analyzed and presented. The biokinetic effects of pertinent parameters such as Michaelis–Menten constant, inhibitor inhibition and substrate inhibition modulus on biochemical reactions are investigated.Design/methodology/approachBiochemical reaction models are described by five nonlinear equations for bisubstrate amperometric system analyzed adopting the regular perturbation method.FindingsResults obtained reveal that increasing Michaelis–Menten constant of oxygen causes a significant decrease in hydrogen peroxide concentration while increasing Michaelis–Menten constant of glucose shows increasing effect on oxygen concentration. Hence, results obtained from this work serve as reference for further analysis of concentration models and offer useful insight to relevant applications such as food safety, environmental and biomedical applications.Practical implicationsThis work serves as reference for further analysis of concentration models and offers useful insight to relevant applications such as food safety, environmental and biomedical applications.Originality/valueThis paper examines the effect of biokinetic parameters on the concentration of the hybrid multienzyme biosensor. Here the effects of parameters such as inhibitor inhibition, substrate inhibition and Michealis–Menten were investigated on substrate, inhibition and product concentrations. It is illustrated from result that inhibitor parameter slows enzymatic catalytic reaction while substrate enhances reaction. This study applied approximate analytical scheme to investigate the biokinetic effects, adopting the regular perturbation scheme.
Campus law enforcement: the relationship between emergency preparedness and community policing
Authors: Basham Sherah L. 
Published: August 2020

PurposeThe purpose of this paper is to examine the relationship between emergency preparedness and community policing within campus law enforcement agencies, as well as agency and campus characteristics that impact the level of emergency preparedness activities.Design/methodology/approachUsing data from the 2011–2012 Survey of Campus Law Enforcement Agencies, this study employs ordinary least squares regression modeling to examine emergency preparedness and community policing relationships within 298 campus law enforcement agencies.FindingsCommunity policing is the greatest predictor of emergency preparedness in campus law enforcement agencies. This finding refutes arguments that emergency preparedness and community policing are incompatible policing innovations.Research limitations/implicationsThis study is limited by the use of secondary data. Future research should utilize survey measures to better isolate the roles and functions of community policing and emergency preparedness.Practical implicationsThe findings have implications for campus law enforcement agencies to view emergency preparedness and community policing activities as interrelated. Specifically, agency administration can benefit by taking a holistic approach to campus policing and preparedness.Originality/valueThis paper extends the current research in municipal policing to the campus police environment. This paper also adds to the limited body of literature on the relationships between community policing and emergency preparedness.
Employers' perceptions of the Labour Contract Law: regulatory responses in the small and medium-sized enterprise sector in China
Authors: Li Shaoheng , Rees Christopher J. 
Published: August 2020

PurposeThe purpose of this paper is to explore employers' perceptions of China's Labour Contract Law (LCL) and its influence on employment relations and human resource management practices in small and medium-sized enterprises (SMEs).Design/methodology/approachThis paper adopts a qualitative approach based on 24 interviews with owners and human resource managers of 23 privately owned SMEs in eastern and western China.FindingsMixed levels of reported compliance with the provisions of the LCL legislation indicate that the regulatory adoptive behaviours of SME employers are partially explained by the coercive mechanism. Various strategies adopted by employers suggest that when under the pressure of law, SMEs are formalising their employment practices while simultaneously seeking to maintain a degree of informality in respect these practices.Research limitations/implicationsThe adopted qualitative approach may limit the findings to be explorative within broader national contexts.Practical implicationsThe move towards more formalised practices helps to address issues such as high turnover and widespread labour shortage in SMEs. The paper is likely to be of interest to policymakers seeking to gain insights into employers' perceptions as a means to develop more effective labour regulations.Originality/valueUnlike most of existing literature examining the general compliance to the LCL and workers' perspectives, this paper reports the views of SME employers; as such, it offers an original contribution to understanding of the role and behaviours of SME employers in regulatory responses in the studied context.
NFL fans' identity and consumption behavior by gender
Authors: Shane-Nichols Amy , McCrohan Diane , Chung Te-Lin 
Published: August 2020

PurposeThe purpose of this qualitative research study was to explore male and female sports fandom through examining the prototype of a loyal National Football League (NFL) fan.Design/methodology/approachEighteen in-depth interviews were conducted with male and female participants who self-identified as NFL fans from the Midwest and Northeast regions of the US. Data were analyzed using open coding.FindingsBoth female and male participants identified three common criteria for being a prototypical NFL fan: loyalty, knowledge and wearing of team apparel. The findings also demonstrated gender differences in both how a fan identifies a prototypical fan and how that dictates fan identity, attitudes and behavior. Additionally, prototypical fandom might need to be defined differently for males and females.Originality/valueThis study contributes to the literature by exploring the perspectives of both genders of NFL fans and by providing a more balanced perspective of how males and females define prototypical fans and how each gender perceives the fan behavior of the opposite sex.
The impact of moral attentiveness on manager’s turnover intent
Authors: Ames Justin , Bluhm Dustin , Gaskin James , Lyytinen Kalle 
Published: August 2020

PurposeWith the rise in public awareness of corporate social responsibility, business leaders are increasingly expected to recognize the needs and demands of multiple stakeholders. There may, however, be unintended consequences of this expectation for organizational managers who engage these needs and demands with a high level of moral attentiveness. This study aims to investigate the indirect effect of managerial moral attentiveness on managerial turnover intent, serially mediated by moral dissonance and moral stress.Design/methodology/approachMulti-phase survey data were collected from 130 managers within a large sales organization regarding experiences of moral dissonance and moral stress. The authors analyzed the relation of these experiences to measures of moral attentiveness and turnover intent using structural equation modeling.FindingsResults support a serial mediation model, with a positive, indirect effect between moral attentiveness and turnover intent among managers through moral dissonance and moral stress. Overall, the results suggest that expecting business leaders to be morally attentive may result in greater moral dissonance and moral stress, potentially impacting their intentions to stay with the organization.Practical implicationsImplementing positive practices toward processing moral dissonance and reducing moral stress may be a mechanism toward retaining ethically inclined organizational leaders.Originality/valueThis study is the first to identify moral attentiveness as an antecedent to turnover intent within managers. It also establishes the serial mechanisms of moral dissonance and moral stress and provides suggestions on how to retain morally attentive managers by actively managing those mechanisms.
Crime perceptions among international leisure tourists in Cape Town
Authors: Chaturuka Manlord , Duffett Rodney Graeme , Haydam Norbert 
Published: August 2020

PurposeThe main purpose of the study is to determine international leisure tourist perceptions with regard to crime, to assess the influence of demographic factors and to investigate the influence of prior, during and post-visit measures on international leisure tourists’ crime perceptions.Design/methodology/approachA personal intercept interview survey was used to collect the data at popular Cape Town (CT) tourist attractions via structured questionnaires. A generalized linear model was used to statistically assess respondents’ crime-related perceptions. Qualitative data was also generated via individual in-depth interviews, which were conducted among nine international leisure tourists.FindingsThe study found that international leisure tourists exhibited favorable sentiments regarding crime preparations; general safety information; post-visit crime related perceptions but were less positive about security safety information during their visit. International leisure tourists maintained that crime did not inhibit their activities and was not worse than anticipated during their visit. A majority of tourists indicated that they were not deterred by crime and would revisit CT.Research limitations/implicationsThe research was limited to a single city and to English-speaking international leisure tourists. The study was cross sectional in nature and the number of data collection sites was limited to four of the popular tourist attractions in CT.Practical implicationsThe study showed that a relatively high number of international leisure tourists had either witnessed or experienced crime in CT. Hence, a separate South African Police Service tourism protection unit could be established to help circumvent crime in CT.Originality/valueThe study used both quantitative and qualitative approaches to provide a comprehensive overview of international leisure tourist crime perceptions, which included prior, during and post-visit measures, of one of the top tourist destinations in the world. Additionally, this study is one of the few recent endeavors to assess the influence of a broad range of demographic and crime-related factors on international leisure tourists’ prior, during and post-visit crime perceptions in an African developing country.
Characteristics and ingredients of an agile work force – a strategy framework
Authors: Mani Swaminathan , Mishra Mridula 
Published: August 2020

Purpose
The purpose of this study is to provide a viewpoint on the characteristics and ingredients of what constitutes an agile team using the lens of progress made toward goals (with three sub-categories) and execution/a bias for action (with three sub-categories). Also, highlight the similarity of constructs between two different yet related concepts of employee engagement and agile workforce and how they can be a force multiplier for companies if leveraged right.

Design/methodology/approach
This study undertook literature review of key papers in the areas of building agile teams, its benefits and success stories largely popularized by the technology companies in the software development lifecycle and core constructs of employee engagement. The authors then build a framework of what constitutes an agile team, while briefly explaining the nine archetypes that emerge from the 3 × 3 matrix.

Findings
Employee engagement and agile teams, although different yet related concepts, have very similar underlying constructs. Companies can take advantage of the symbiotic and mutually reinforcing relationship between these two constructs to “futureproof” their business in these turbulent times. Adopting an agile mind-set to team development – experimentation, incremental, iterative progress, nimble and flexible to pivot as per changes in environment – has proven to be successful for many iconic companies. A 3 × 3 matrix plotted against progress toward goals and a bias for action (with three sub-categories each) has given nine team archetypes, with agile team occupying the aspirational, north-east corner of the matrix.

Originality/value
This paper provides insights into this important concept of building agile teams and offers a strategy model to be leveraged to build an agile mind-set in companies. HR managers now have a strategic framework to understand the characteristics and ingredients of agile team and understand the similarity of constructs between employee engagement and agile workforce. They can audit where their teams are at present and work on a clear road map to move them into agile mode.