bluuebunny/crossref_metadata_2025_split huggingface dataset:
Hubungan Antara Kualiti Produk, Kualiti Perkhidmatan dan Kepuasan Pelanggan dalam Perbankan Islam
Authors: Mat Ali Mohd Fauzwadi , Hamed Abu Bakar , Md Hussain Muhammad Nasri 
Published: August 2020

Perkembangan sistem perbankan Islam di Malaysia adalah berdasarkan kepada kesedaran dan permintaan masyarakat kepada suatu sistem yang bebas daripada unsur gharar dan riba. Justeru, objektif utama kajian ini adalah untuk mengkaji hubungan antara kualiti produk dan kualiti perkhidmatan dengan kepuasan pelanggan dalam perbankan Islam. Kualiti produk melibatkan keselesaan dan keberadaan produk, manakala kualiti perkhidmatan adalah kepatuhan, jaminan, ketara, empati, responsif dan kebolehpercayaan. Kajian ini melibatkan data kuantitatif dan data dikutip dengan menggunakan soal selidik. Pembantu penyelidik digunakan bagi mengutip data dari responden yang merupakan pelanggan perbankan Islam. Sebanyak 266 borang soal selidik telah diterima untuk dianalisis dengan menggunakan program Statistical Package for Social Science (SPSS). Analisis deskriptif kepuasan pelanggan perbankan Islam adalah tinggi. Begitu juga bagi faktor-faktor kualiti produk dan kualiti perkhidmatan. Kesemua faktor kualiti produk dan kualiti perkhidmatan menunjukkan korelasi yang positif dan signifi kan dengan kepuasan pelanggan. Analisis regrasi berbilang menunjukkan pemboleh ubah kualiti produk dan kualiti perkhidmatan menerangkan 64 peratus varian dalam kepuasan pelanggan. Faktor responsif, empati, ketara, kepatuhan dan keberadaan produk merupakan faktor-faktor yang mempengaruhi kepuasan pelanggan secara signifi kan. Keputusan menunjukkan bahawa pelanggan berpuas hati terhadap kualiti produk dan kualiti perkhidmatan yang disediakan oleh pihak perbankan Islam. Pihak perbankan Islam seharusnya memberikan perhatian yang khusus dan prihatin kepada kehendak pelanggan, meyakinkan pelanggan dengan kepatuhan syariah terhadap produk yang ditawarkan, menonjolkan kemudahan dari segi fi zikal, peralatan dan penampilan imej kakitangan serta berkeinginan untuk membantu dan menaikkan imej institusi perbankan Islam. Kata kunci: Kepuasan pelanggan; kualiti produk; kualiti perkhidmatan; perbankan Islam; Islam; Malaysia.
The Wealth Effects of Share Repurchases in Malaysia
Authors: Abdul Latif Rohaida , Taufil Mohd Kamarun Nisham , Wan Hussin Wan Nordin , Ku Ismail Ku Nor Izah 
Published: August 2020

This study aims to assess whether buyback activities in Malaysia are able to provide any economic benefits to shareholders both in the short-term and in the long-run. Specifically this study investigates the price effects on: (a) the announcement surrounding the repurchase intentions and implementation dates, (b) factors affecting the price effects on implementation dates and (c) long-run price effects subsequent to repurchase implementation. Using event study methodologies, this study finds no significant immediate price reactions surrounding repurchase intention dates. However, there is significant evidence of positive abnormal returns in days –5 to +5 surrounding the announcement of repurchase implementation. As for the factors affecting abnormal returns, this study finds that abnormal return responds positively to better prior price performance, dividend yield, directors’ holdings, and fraction of shares repurchased. However, abnormal return responds negatively to the previous amount of cash held, reported earnings per share, and market-to-book value. Using a three year period as a measure of long-run, this study finds that there is no evidence that repurchasing firms experience superior or inferior price performance. This is one of the first studies in Malaysia to examine the long- run wealth effects of share repurchase. Keywords: Share buybacks, shareholders’ wealth, corporate finance, long-run performance, emerging, Malaysia.
Work-Life Balance and Manager Performance in Bangladesh
Authors: Talukder A. K. M. Mominul Haque , Vickers Margaret H. 
Published: August 2020

The current interest in work–life balance (WLB) emanates from the perception that extreme workplace demands can have negative consequences for employees in other important life spheres such as family and leisure. Changes in society that increase the numbers of individuals with significant responsibilities both at home and at work have fuelled further inquiry into the interdependencies between work and home life. Much of the work-life research has been conducted in Western countries, so it is unknown whether theories, models and findings are valid in other settings despite the few studies from emerging economies such as Asia and Africa. The present study examined the effect of the determinants of WLB on individual performance in a developing country’s context. Data were collected from a large logistic firm to identify the link between work environment, work pressure, discrimination, leave options, flexible work hours, employee benefits, and individual performance. Results revealed positive relationships of work environment, leave options, flexible work hours, and employee benefits with individual performance while it was negatively related to discrimination and work pressure. The findings suggested that a pragmatic work-life balance is required to have an increased level of performance. Theoretical and practical implications are discussed. Keywords: Performance, work environment, work pressure, work-life balance.
The Important Role of Self-Efficacy in Determining Entrepreneurial Orientations of Malay Small Scale Entrepreneurs in Malaysia
Authors: Mohd Rohani , Kamaruddin Badrul Hisham , Hassan Salwana , Muda Mazzini , Yahya Khulida Kirana 
Published: August 2020

The purpose of the study is to understand the role of self-efficacy in influencing entrepreneurial orientations of small scale Malay entrepreneurs. Entrepreneurial orientations are consistently found to influence performance quite positively. Therefore, the understanding of how strong self-efficacy influences entrepreneurial orientations would also help in identifying ways to improve the performance of small scale businesses. There was a lack of research to see what drives business owners to choose among the entrepreneurial orientations, while there were so many researches conducted to see the impact of entrepreneurial orientations on performance. Thus, finding what influences entrepreneurial orientations would be a significant contribution to the field of entrepreneurship. The samples comprised of 162 small scale Malay SMEs in the manufacturing industry in all the states of Malaysia. The Rasch Measurement Model was used for the purpose of construct reliability and validity. In order to identify the influence of self-efficacy on entrepreneurial orientations and its two dimensions (proactivity and innovativeness), a simple linear regression and independent-t test were undertaken by using the SPSS as a tool. The findings indicated that self-efficacy was significantly related to entrepreneurial orientation and self-efficacy of the Malay entrepreneurs has affected innovativeness more strongly than the proactive dimension of entrepreneurial orientations. The independent-t test also was able to identify that Malay entrepreneurs withwith low self-efficacy. The findings give important implications to management consultants whose clients are SMEs to design training modules that specifically focus on developing self-efficacy among average performing SMEs because self-efficacy was found to improve the entrepreneurial orientations of entrepreneurs. Keywords: Self-efficacy, entrepreneurial orientations, innovativeness and proactivity.
A Circular Causation Model of the Oil and Gas Sector Relative to the Nonoil Sector in the Sultanate of Oman
Authors: Choudhury Masudul Alam , Al-Muharrami Saeed , Ahmed Mohammad Saleh 
Published: August 2020

The goal of Omanization as a comprehensive focus of the productive and social transformation of the Omani economy with the retention of her domestic output and labour component in total national economic activity is studied by using the methodology of circular feedback between some critical macroeconomic variables that relate to oil and non-oil sectoral development. The existing scenario points out that the structural shape of inter-sectoral allocation of resources and their socio-economic results is based on marginal rates of substitutions. Contrarily, the development structure based on inter-sectoral and inter-variable causality leads to the suggestion of the complementary (participatory) development outlook. The emergent model of circular causation is used to study both cases; the ‘as is’ estimation case and the ‘as it ought to be’ simulation case in view of eff ective Omanization taken up in its broad defi nition of socio-economic sustainability. The simulation results that give rise to fresh directions on socio-economic structures and policy-making are further studied by the method of Spatial Domain Analysis of the GIS method. Keywords: Economic development, development planning, sectoral planning, Oman development policies.
The Factors That Affect the Effectiveness of Training: A Study at Silterra Malaysia Sdn. Bhd., A Semiconductor Company in Malaysia
Authors: Lin Abdullah , Nadarajah Gunalan A/L , Sharif Mohmad Yazam , Bhuiyan Abul Bashar , Islam Md. Aminul 
Published: August 2020

The purpose of this study is to identify the factors that can affect the effectiveness of the Yield Management training program at a semiconductor company. The research framework for this study was designed based on the Kirkpatrick model and questionnaires were distributed to the technical staff at Silterra. The study found that factors such as participants, trainer, training materials and organization could affect the effectiveness of the training while other factors such as the training program itself, working environment and technology were immaterial. The results also indicated that participants, trainer, training material and the organization had a positive relationship with the effectiveness of training at the different levels of the Kirkpatrick’s evaluation model. Keywords: Training effectiveness, technical training, Yield Management training program, Kirkpatrick’s Training Model, Semiconductor industry.
Analisis Tafsiran Asnaf Al-Gharimin di Malaysia
Authors: Md Yusof Syarifah , Md Tahir Raziah 
Published: August 2020

Islam memperuntukkan zakat sebagai salah satu cara dalam penyelesaian isu hutang. Namun masih terdapat sebilangan individu yang tidak mampu menyelesaikan hutang sehingga diisytiharkan muflis. Masalah keberhutangan dan muflis bukan sahaja menimbulkan kesan yang negatif kepada individu tersebut malah ahli keluarga turut menerima tempiasnya. Persoalannya, adakah semua golongan yang berhutang dan muflis layak untuk mendapatkan zakat bagi mengatasi masalah ini? Sejauh manakah tafsiran asnaf al-gharimin yang sedia ada di Malaysia merangkumi semua golongan yang berhak menerima zakat? Artikel ini bertujuan meneliti tiga perkara utama. Pertama, meneliti isu hutang dan muflis dari perspektif Islam. Kedua, meneliti isu hutang dan muflis di Malaysia. Ketiga, meneliti adakah tafsiran asnaf al-gharimin bagi setiap negeri di Malaysia menyeluruh merangkumi setiap golongan yang berhak menerima zakat. Untuk itu, analisis kandungan berdasarkan data sekunder dijadikan kaedah utama dengan meneliti tafsiran zakat asnaf al-gharimin di setiap negeri di Malaysia. Kajian ini mendapati tafsiran asnaf al-gharimin adalah tidak menyeluruh dan tidak seragam antara negeri-negeri di Malaysia. Oleh itu, penambahbaikan terhadap tafsiran asnaf al-gharimin perlu dilakukan oleh pihak yang berkaitan. Kata kunci: Asnaf al-gharimin, zakat, hutang.
The Effect of Intellectual Capital on Market Orientation for Insurance Companies in Lorestan, Iran: An Empirical Study
Authors: Vahdati Hojjat , Shahsiah Neda , Nejad Seyed Hadi Mousavi 
Published: August 2020

n the era of ultra-competitiveness, organizations are faced with new challenges which require special attention to develop and strengthen the market orientation skills, and this is done through the basics of organizational knowledge and intellectual capital. Therefore, this study aims to investigate the effect of intellectual capital and knowledge sharing on market orientation. This is a descriptive-survey which was administered in a field method. The statistical population in this study consisted of all employees working for the Lorestan insurance companies [N=121]. Due to the limited number of the population, data were collected by the census method with the help of questionnaires. Four hypotheses were presented and tested by the partial least squares method using the Smart PLS software. The results indicate that intellectual capital has a positive and significant effect on market orientation through knowledge sharing. Moreover, the positive effects of intellectual capital on market orientation, intellectual capital on knowledge sharing, and knowledge sharing on market orientation were approved. Keywords: Intellectual capital, Knowledge sharing, Market orientation, Insurance companies.
Work Stress, Pay Satisfaction, Psychological Empowerment and Organisational Commitment Among Academic Staff
Authors: Darus Amer , Azizan Farah Lina , Ahmad Fais 
Published: August 2020

This study investigated the mediating effect of psychological empowerment on the relationship between work stress, pay satisfaction, and organisational commitment among academic staff in public universities. A total number of 297 academics responded to this study and Statistical Package Software for Social Science (SPSS) Version 21.0 was used to analyse the collected data. The results indicated that work stress is associated with organisational commitment, whereas pay satisfaction, psychological empowerment, and organisational commitment have significant relationships with each other. Furthermore, multiple regression analysis revealed that psychological empowerment partially mediated on the relationship between pay satisfaction and organisational commitment. It is recommended that future research could further extend by including non-academic staff as well. Keywords: Organisational Commitment, Work Stress, Pay Satisfaction, Psychological Empowerment
THE PRO-CYCLICALITY OF LOAN LOSS PROVISIONS: EVIDENCE FROM SELECTED EAST ASIAN COUNTRIES
Authors: Abdul Adzis Azira 
Published: August 2020

This study investigated the evidence of pro-cyclical behaviour of loan loss provision in four East Asian countries, namely Malaysia, Thailand, Singapore, and Hong Kong for the period 1995-2009. Pro-cyclical is defined as building up more loan loss provision during the bad times and reducing them in good times. This study hypothesized that pro-cyclical behaviour of loan loss provision exists in East Asian countries, since they had experienced two types of financial crises – Asian financial crisis in 1997 and global economic crisis in 2008. Utilising a sample of 47 banks, the findings demonstrated that there is evidence of a pro-cyclical pattern in the countries studied, as shown by the negative relationship between loan loss provision and GDP. This study does have a policy implication, where bank regulators should take pro-active action in addressing the issue of pro-cyclicality of loan loss provision because in bad times, increasing loan loss provision would affect the bank’s profit, weaken the bank’s capital, and in turn, diminish its lending activities to creditworthy borrowers. Keywords: Pro-cyclical, Loan loss provision, Malaysian bank
INVESTMENT DECISION MAKING AMONG GULF INVESTORS: BEHAVIOURAL FINANCE PERSPECTIVE
Authors: Almansour Bashar Yaser , Arabyat Yaser Ahmad 
Published: August 2020

The rationality hypothesis has been a very popular topic among the academics. Being a widely accepted hypothesis as part of the traditional finance theories, an investor is deemed a rational agent and makes rational decisions by exhausting all available alternatives. However, recently, new behavioural finance theories have been gaining ground as many empirical findings, which have been left unanswered by the traditional theories, can be explained by these behavioural-approach based theories. This research examined the impact of psychological factors on risk-taking behaviour in investment decisions. In particular, this research considered the possible effects of psychological factors, namely herding, heuristics, prospect, market, self-attribution bias, and familiarity bias, in making investment decisions. The findings in this paper declared that risk-taking behaviour in investment is affected by herding factors, heuristics factors, prospect factors, market factors and self-attribution bias factors. The familiarity bias factors do not significantly affect risk-taking behaviour in financial investment. Keywords: Behavioural finance, Herding, Heuristics, Prospect, Market, Self-attribution bias, Familiarity bias
ESTIMATING THE DETERMINANTS OF VEHICLE LOAN DEFAULT IN MALAYSIA: AN EXPLORATORY STUDY
Authors: Lim Hock-Eam , Yeok Siew Goh 
Published: August 2020

As revealed by Malaysia’s bankruptcy statistics, around a quarter of bankruptcy in Malaysia is due to default of vehicle loan. This has led to the tightening up of vehicle loan underwriting and increased vehicle loan rejection rates. The need for a better credit risk scoring model is also raised by the banks. This warrants a study to estimate the determinants of vehicle loan default in Malaysia. This paper estimates the determinants of vehicle loan default probability which could be used to build a loan default prediction or forecasting model for credit risk scoring purposes. Using a simple random sample of 138 car loan borrowers that was provided by an established bank in Malaysia, the descriptive statistical procedures and econometrics modelling were performed to unveil these vehicle loan default determinants. Results of descriptive statistics revealed that more than half of the borrowers were default. Results of logit models further revealed that loan related characteristics are the most important determinants of probability of default. Specifically, the significant determinants of loan default were: areas of residence, vehicle purchase price, length of service, existing relationship with bank, interest rate, and available guarantor. Borrowers who are in high risk of default are characteristically those who reside in rural areas, secure higher vehicle purchase price, have longer length of employment service, are borrowers new to the bank, acquire loans charged with high interest rates, and are without a guarantor. Keywords: Loan default; Vehicle loan; Logit model; Forecasting model.
Factors Affecting Employee-based Brand Equity: Evidence From China
Authors: Awan Tahir Mumtaz , Li Xiaolin , Haizhong Wang 
Published: August 2020

Employee-based brand equity (EBBE) has been receiving increasing attention in recent years. However, most studies focus on the construct definition and scale development, as well as the effects that EBBE may have on corporate performance. Few studies try to identify the source of EBBE, or in other words, the antecedents of EBBE. The major study of the antecedents of EBBE is King and Grace’s model (2010), which is restricted to the service industry. As this research is cultural context-dependent, it is necessary to test the framework of King and Grace’s model (2010) in other regions or industries. Replication studies are important for the generalizability of strategic management theories as reputed journals such as the Academy of Management Journal (AMJ) and the Strategic Management Journal (SMJ) have proposed. Therefore, this study was designed to test King and Grace’s model (2010) in an eastern cultural context (China) and covers several non-service sector industries. The results confirmed King and Grace’s model to a high extent, which has significant implications for firms in developing countries. Keywords: Employee-based brand equity, Brand management, China, Employee behavior, Competitive advantage.
AUDIT COMMITTEE ATTRIBUTES AND AUDITOR BRAND NAME OF LISTED COMPANIES IN NIGERIA
Authors: Bala Hussaini , Amran Noor Afza , Shaari Hasnah 
Published: August 2020

This paper examines the effect of audit committee attributes on auditor brand name proxy by the Big 4. The study utilizes 88 listed firms in Nigeria through 440 firm-year observations ranging between the years 2012 to 2016. The data for the study were extracted from the firms’ annual reports and Thompson Reuters DataStream. A panel logistic regression was employed to estimate the model of the study. Consistent with complementary hypothesis the findings demonstrate that audit committee attributes (audit committee independence, audit committee financial accounting experts, audit committee legal expert, female audit committee member and audit committee stock ownership) are positively related to auditor brand name. The findings also support the substitution hypothesis perspectives by revealing an inverse relationship between audit committee meetings, audit committee tenure, audit committee chair and auditor brand name. Our findings offer an initial insight on the effect of audit committee legal expert, and audit committee stock ownership on auditor brand name. Thus, the findings can benefit existing and prospective shareholders who are the direct users of financial reports. This study can also help policy-makers and regulators by allowing them to better recognize the importance of these distinctive audit committee attributes in enhancing the quality of audits, which is one of the most vital elements of improving financial reporting quality. Keywords:Audit committee, Audit quality, Audit size, Gender diversity, Ownership
PERCEIVED BENEFITS AND PERCEIVED RISKS EFFECT ON ONLINE SHOPPING BEHAVIOR WITH THE MEDIATING ROLE OF CONSUMER PURCHASE INTENTION IN PAKISTAN
Authors: Bhatti Anam , Ur Rehman Shafique 
Published: August 2020

The purpose of this study is to examine the relationship between different factors including perceived benefits, perceived risks and online shopping behavior with the mediating role of consumer purchase intention. Online shopping states the recent trends of being able to purchase anything from home with a single click. The main focus of this study is to check the influence of four major variables: convenience, product variety, product risk, and privacy risk which were derived from related literature. Data were collected from 380 students from different universities using simple random sampling. PLS-SEM was used in this study and the results showed that benefits had a positive influence and that risk had a negative influence on online shopping behavior. Keywords: Perceived benefits, perceived risks, consumer purchase intention, online shopping behavior.