bluuebunny/crossref_metadata_2025_split huggingface dataset:
THE EFFECT OF PERCEIVED SERVICE RECOVERY JUSTICE ON CUSTOMER LOYALTY: ROLE OF CUSTOMER AFFECTION AS MODERATOR IN MALAYSIAN TELECOMMUNICATION INDUSTRY
Authors: Yaakob Siti Aisyah , Mohamad Nur Syaahidah , Mohd Ghani Nur Nashreena Aliya , Abd Rahman Nur Ain , Othman Abdul Kadir 
Published: July 2020

Customer loyalty has been the goal of service providers including telecommunication companies. They need to make sure that they can retain their customers as long as possible. Service recovery is one of the aspects that should be focused on as telecommunication services tend to receive a lot of complaints from the users. The ability of service providers to handle and solve all the problems appropriately will provide justice to their customers. Previous studies found the link between customer affection and loyalty which indicates its importance to strengthen the emotional tie between customers and companies after service recovery. Therefore, this study is intended to examine the moderating effect of customer affection on the link between service justice and customer loyalty.An analysis of 100 data using multiple regression analysis revealed that procedural justice is significant to influence customer loyalty. This finding indicates that telecommunication companies should pay attention on procedural justice in performing their service recovery. The results also found that customer affection does not significantly moderate the relationship between service justice and customer loyalty.
THE INFLUENCE OF SOCIAL NETWORKS IN FACILITATING TRAINING TRANSFER AND GOAL SETTING AMONGST SMALL BUSINESSWOMEN: A CONCEPTUAL FRAMEWORK
Authors: Mohamed Noor Norlina , Raja Mustapha Raja Munirah 
Published: July 2020

Knowledge and skills have become the most crucial resource capital which enables organizations to survive in the ever changing business environment. One of the common strategies for organizations to increase their performance and productivity is through training and the main role of human resource development is to fulfil the needs of the organizations by providing employees with up to date expertise, information, knowledge and skills. Since huge financial investments and enormous time are allocated for training, organizations hope that the training will lead to the desired workoutcomes. However, this does not always happen. There is only a small percentage of training programs which had successfully shown lasting transferability to the workplace and this indicates thatunderstanding and improving the training transfer process is still a major concern for training researchers and practitioners. As training transfer is influenced by several variables at different levels of analysis, this study attempts to investigate the relationship between training transfer determinants, the involvement of different stakeholders and training activities in the training process. Specifically, this study investigates the influence of training transfer determinants on goal setting amongst small businesswomen. In addition, it will emphasize the roles of primary stakeholders in the social networkat different times during the training process towards achieving training transfer. Therefore, the framework postulates social networks as a moderating variable in enhancing training transfer andgoal setting amongst small businesswomen.
Examining the Relationship Between Text-message Dependency and Psychological or Behavioural Symptoms from the Perspective of Self-perception Theory
Authors: SHAHROM MELISSA , GHAZALI NORFAZLINA , AZMI FARAH SYAZREENA , ALWI ANISAH , ABDUL MAJID AFIZA 
Published: July 2020

The widespread use of smartphones and online text messages for communication has influenced and changed the everyday lives of its users. Undoubtedly, smartphones can enhance and advance our working life and personal life to suit modern lifestyles. However, some of the smartphone users show overdependence on the smartphone’s applications especially on mobile communications to share and receive immediate information either for their work or personal related matters. ‘Text-messagedependency’ is a term used to refer to these users who use and rely so much on text messaging applications. This obsessive use of mobile communications can lead to numerous psychological and behavioural symptoms such as problematic addictions, obsessions, health risks and also producenegative social outcomes.The research concentrates to study the factors that contribute to text-message dependency and psychological or behavioural symptoms from the perspective of self-perception theory. The research is significant and important for the society and national development in several aspects; 1) educate the society about the risks of smartphone addiction, 2) provide guidelines and insight to the ministry of health and multimedia development, and 3) give awareness to the application developers on the future demand of smartphone applications that relates tobehaviour control.
Compulsive Online Shopping in Malaysia
Authors: Chuah Soo Cheng , Ng Phaik Lian , Mohamad Khan Noor Rita 
Published: July 2020

The proliferation of e-commerce has induced the online shopping transactions around the world. The increase trend of online shopping illustrates that there is a dramatic increase in compulsive behavior on online shopping. Shopping online could give an illusion to the consumers that they are not really spending money and become compulsive for many consumers. By adapting the questionnaires outlined, this study validates the compulsive online shopping scale to measure the compulsive online shopping behaviour in Malaysia context. A survey was conducted with a sample of 221 respondents based on convenience-sampling method in the Klang Valley. The factor analysis showed high reliable test of Cronbach alpha for the scales underlying the compulsive online shopping behavior.
La incorporación de la Educación en Derechos Humanos en el sistema de educación pública, sector primaria, en el Uruguay
Authors: Piñeyro Jardim Ana Laura 
Published: July 2020

Esta presentación da cuenta de la investigación de tesis de Maestría, del Instituto de Derechos Humanos de la Facultad de Ciencias Jurídica y Sociales (UNLP) que propone una evaluación de la política pública educativa, a partir de la incorporación de la Educación en Derechos Humanos (EDH) en la Ley General de Educación, N° 18.437, de diciembre 2008. Comprende a la EDH como una disciplina compleja y busca identificar fortalezas y debilidades a partir de su instauración como eje transversal. Se describen las relaciones entre la ley, el currículo y las prácticas educativas - los tres elementos que hacen a la incorporación de los derechos humanos en la educación.
The place of Lakulish among the promoters of the Pashupat-sect
Authors: Mishra Satyendra Kumar 
Published: July 2020

पाशुपत-सम्प्रदाय की उत्पत्ति छठीं-पाॅचवीं शताब्दी ई. पू. में हुई होगी। परन्तु इससे यह अभिप्राय नहीं निकालना चाहिए कि पाषुपत सम्प्रदाय का उद्भव छठवीं-पाॅचवी शताब्दी ई. पू. कि कोई आकस्मिक घटना मात्र है, क्योंकि किसी भी धार्मिक संस्था अथवा विचारधारा का उद्भव विभिन्न प्रवृत्तियों और परम्पराओं और प्रवृत्तियों और परम्पराओं के पारस्परिक आदान-प्रदान एवं संघात के फलस्वरूप होता है, जो कि शताब्दियों से उस मत विषेष में होती रहती है। भारतीय धर्मसाधना और प्रवृत्तियों को निरन्तर सम्मिश्रण होता रहा है। अतः हम किसी भी धार्मिक संस्था अथवा सिद्धान्त को सर्वथा एकेान्मुख नही मान सकते है। पाशुपत सम्प्रदाय के उद्भव का इतिहास अत्यधिक रोचक है, क्योंकि इसमें भारत की आर्य और अनार्य, वैदिक और अवैदिक, सभ्य और असभ्य, विकसित और अविकसित सभी परम्पराओं के तत्वों का समावेष हुआ है। पाषुपत मत शैव धार्मिक व्यवस्था का प्रथम साम्प्रदायिक उपज है, अतः शैव धर्म की उत्पत्ति की पृष्ठभूमि में ही पाशुपत सम्प्रदाय के निर्माणत्मक तत्वों का विष्लेषण उचित प्रतीत होता है।भारत की सन्दर्भ में यह धारणा और भी अधिक समीचीन लगती है क्योंकि यहीं की धार्मिक विचारधारा उदार एवं सविष्णु आधारों पर विकसित हुई थी और इस उदारवादी प्रवृत्ति के कारण सभी धर्मो एवं विचारधाराओं में विभिन्न परम्पराओं और तत्वों को सम्मिश्रण हुआ।

The origin of the Pashupat-Sampradaya in the sixth-fifth century BC. I must have been But it should not be taken from this to mean that the origin of the Pashupat sect was in the sixth-fifth century BC. That is just an accidental event, because any religious institution or ideology arises as a result of mutual exchange and collision of different trends and traditions and tendencies and traditions, which have been in that opinion for centuries. Indian religions and trends have continued to blend. Therefore, we cannot consider any religious institution or principle to be completely eccentric.The history of the emergence of the Pashupat Sampradaya is highly interesting, as it incorporates elements from the traditions of the Aryans and non-Aryans of India, Vedic and non-Vedic, cultured and uncultured, developed and underdeveloped. Pashupat Mat is the first communal product of the Shaivite religious system, so the analysis of the constructive elements of the Pashupat sect seems appropriate in the background of the origin of Shaivism.In the context of India, this notion seems even more expedient because it was here that the religious ideology was developed on liberal and civil grounds and due to this liberal tendency, all religions and ideologies blend different traditions and elements.
Analisis Kemampuan Awal Konsep Green Chemistry Sebagai Upaya Meningkatkan Kreatifitas Mahasiswa Dalam Praktikum Kimia Lingkungan
Authors: Al Idrus Syarifa Wahidah , Purwoko Agus Abhi , Hadisaputra Saprizal , Junaedi Eka 
Published: July 2020

Telah dilakukan penelitian yang bertujuan mengetahui kemampuan awal konsep green chemistry mahasiswa kimia lingkungan semester VI Prodi Kimia FKIP Uniersitas Mataram. Penelitian ini merupakan studi pendahuluan dari pengembangan modul praktikum kimia lingkungan berbasis green chemistry untuk meningkatkan kereativitas mahasiswa. Jenis penelitian adalah deskriptif yang bertujuan untuk mendeskripsikan kemampuan awal konsep green chemistry mahasiswa Prodi Kimia FKIP Unram. Konsep awal yang diamati meliputi 12 prinsip green chemistry. Tes kemampuan awal ini disusun berjumlah dua belas butir soal. Kemampuan awal konsep green chemistry yang dianalisis merupakan kemampuan awal mahasiswa sebelum diterapkan suatu perlakuan yang diduga dapat mengembangkan kereativitas mahasiswa dalam praktikum Kimia lingkungan. Hasil analisis menunjukkan bahwa kemampuan awal konsep green chemistry mahasiswa kimia lingkungan secara umum berada dibawah 50%. ÃÂ (1) pencegahan terbentuknya limbah(44%), (2) ekonomi atom(48%), (3) sintesis kimia yang tidak berbahaya(36%), (4) perancangan produk kimia yang aman(36%), (5) pemakaian bahan pelarut dan pembantu yang aman(40%), (6) perancangan efisiensi energy (60%), (7) penggunaan bahan baku terbarukan(28%), (8) pengurangan langkah proses(32%), (9) penggunaan katalis untuk mempercepat proses(60%), (10) perancangan produk terbarukan yang ramah lingkungan(32%), (11) analisis langsung untuk mengurangi pencemaran(48%), (12) meminimalkan potensi kecelakaan(72%). Study pendahuluan kemampuan awal masih rendah, perlu dikembangkan modul praktikum kimia lingkungan berbasis green chemistry untuk meningkatkan kreatifitas mahasiswa Prodi Pendidikan Kimia Universitas Mataram.
The Architectural Heritage as a Projection of Competition and Negotiation
Authors: Mondini Sara 
Published: July 2020

Recent studies have reported that the mausoleum of Aḥmad Shāh I Bahmanī (r. 1422-1436), in Ashtur (Karnataka), is frequented by both Muslims and Vīraśaivas. Now, setting out from the pilgrimage performed on the occasion of the sovereign’s ʿurs, the aim of the present contribution is to analyze some of the architectural sites that are touched by the pilgrimage, and to examine how their spaces are understood and perceived by the devotees. The paper aims to shed light on the coexistence of these two religious groups and on the way in which certain forms of competition and negotiation have come to be transposed onto the cultural and historical landscape.
THE FUNDAMENTAL PATTERNS OF COMPARATIVE ADVANTAGE OF STEEL INDUSTRY IN INDONESIA
Authors: Sari Niki Barenda , Shrestha Nagendra , Parsons Craig 
Published: July 2020

Abstrak
Pengukuran produktivitas yang akurat dapat memberikan informasi yang berguna dalam meningkatkan daya saing. Oleh karena itu, penting untuk memahami perbedaan dalam produktivitas relatif antar-negara. Hal ini memungkinkan negara untuk fokus dan berspesialisasi dalam produk-produk mereka yang relatif lebih produktif. Penelitian ini bertujuan untuk menganalisis pola dasar keunggulan komparatif, dengan industri baja Indonesia sebagai fokus analisis. Penelitian ini menggunakan analisis RCA berbasis regresi dengan metode variabel instrumen (instrument variable/IV) yang menggunakan data ekspor dari 25 negara ke 35 negara tujuan dari tahun 2010-2017. Hasil penelitian menunjukkan bahwa Indonesia memiliki keunggulan komparatif terkuat di industri baja di antara negara-negara ASEAN. Meskipun industri baja adalah industri ke-27 dalam peringkat nilai keunggulan komparatif dalam negeri Indonesia, ada beberapa produk yang memiliki keunggulan komparatif yang kuat dan bahkan memiliki posisi yang kuat secara internasional. Selain itu, penting untuk mengikutsertakan beberapa negara ASEAN sebagai observasi dalam mengestimasi parameter kunci produktivitas karena menghasilkan estimasi baru θ, yang masih sejalan dengan literatur yang ada.

Abstract
Accurate productivity measurements can provide useful information in improving competitiveness. Therefore, it is important to understand the differences in relative productivity among countries, allowing countries to focus and specialize in their relatively more productive products. This study aims to analyze the fundamental patterns of comparative advantage, with the Indonesian steel industry as the focus of analysis. This research uses the regression-based method of revealed comparative advantage (RCA) analysis with an instrument variable (IV) method that employs export data from 25 exporting countries to 35 destination countries during 2010 - 2017. The result shows that Indonesia has the strongest comparative advantage in the steel industry among the ASEAN countries. Even though the steel industry is ranked 27th in Indonesia’s comparative advantage values, several products have a strong comparative advantage and even a strong position internationally. In addition, it is worth including some ASEAN countries in the observation of estimating the key parameter of productivity, while not the main focus of the paper, yields a new estimate of θ, which is still in line with the literature.
JEL Classification: F11, F13, F14
OPTIMALISASI PERAN PPNS BEA DAN CUKAI DALAM PENANGANAN PERKARA KEPABEANAN PERDAGANGAN SATWA DILINDUNGI
Authors: Zakariya Rizki 
Published: July 2020

ABSTRACT: The rise of illegal wildlife trade threatens Indonesia's biodiversity. This was compounded by the development of an increasingly organized and transnational mode of perpetrators of crime. Therefore, it is necessary to carry out optimal and up-to-date law enforcement efforts for illegal wildlife traffickers, particularly by the Civil Servant Investigator at the Directorate General of Customs and Excise. The results of this study indicate the urgency of optimizing the role of customs and excise PPNS in handling customs cases of trade in protected animals because of the increase in protected wild animals that are threatened with extinction; weak strength of evidence of illegal wildlife trade cases at the trial; and the development of an illegal wildlife trade crime mode. Then the optimization efforts can be made by pursuing assets of perpetrators of crime, the use of electronic evidence, and strengthening the cooperation of national and multi-national institutions. So hopefully with these efforts, the purpose of this writing, namely the handling of protected wildlife trade cases run optimally by PPNS Directorate General of Customs and Excise. This research is a qualitative normative juridical research study using a statute approach, a case approach, and a comparative approach.Keywords: Biodiversity, Trade, Animals, Protected. ABSTRAK: Maraknya perdagangan satwa liar ilegal mengancam keanekaragaman hayati Indonesia. Hal itu ditambah dengan berkembangnya modus pelaku kejahatan yang semakin terorganisir dan transnasional. Oleh karena itu, perlu dilakukan upaya penegakan hukum secara optimal dan mutakhir kepada para pelaku perdagangan satwa liar illegal, khususnya oleh Penyidik Pegawai Negeri Sipil Direktorat Jenderal Bea dan Cukai. Hasil penelitian ini menunjukan urgensi optimalisasi peran PPNS Bea dan Cukai dalam penanganan perkara kepabeanan perdagangan satwa dilindungi karena meningkatnya satwa liar dilindungi yang terancam punah; lemahnya kekuatan pembuktian perkara perdagangan satwa liar illegal di persidangan; dan berkembangnya modus kejahatan perdagangan satwa liar ilegal. Kemudian upaya optimalisasi tersebut dapat dilakukan dengan pengejaran aset pelaku kejahatan, pemanfaatan bukti elektronik, dan penguatan kerjasama lembaga nasional maupun multi nasioanl. Sehingga diharapkan dengan upaya tersebut, maka tujuan penulisan ini, yakni penanganan perkara perdagangan satwa liar dilindungi berjalan optimal oleh PPNS Bea dan Cukai. Penelitian ini merupakan penelitian hukum yuridis normatif kualitatif dengan menggunakan pendekatan undang-undang (statute approach), pendekatan kasus (case approach), dan pendekatan komparatif (comparative approach).Kata Kunci: Keanekaragaman Hayati, Perdagangan, Satwa, Dilindungi.
Quantitative and qualitative analysis of segmental dielectric relaxations and space charge by TSDC in nanocomposites of natural rubber/clay
Authors: Martínez L. A. , Perera R. , Tarife L. 
Published: July 2020

The effect of adding three different layered clays, a sodium montmorillonite and two commercial modified montmorillonites, on the morphology and molecular dynamics of natural rubber characterized by Transmission Electron Microscopy and Thermally Stimulated Depolarization Currents (TSDC) was studied. Carbon black was employed as reinforcing filler in a standard compound prepared and used for comparison purposes. The morphological results revealed that the sample with Cloisite\circledR 15A displays the highest degree of exfoliation, which suggests a stronger compatibility between the organic and inorganic phases. When the dispersion degree increases, a decrease of the activation energy was found from the quantitative analysis of the space charge dielectric relaxations. From the qualitative analysis of the dipolar dielectric relaxations around $T_{g}$, changes in the dielectric relaxation profile and in the peak localization were attributed to probable interactions between the nanofillers and the elastomer in the glass transition region of the NR.
Low-level moisture advection as a trigger mechanism for atmospheric convection and a predictor of its forecast
Authors: Mishchenko N. M. , Panova Y. L. , Hrushevskyi O. M. 
Published: July 2020

The convective phenomena forecast in the operational practice of meteorological units is made on the basis of radiosonde data for 00 and 12 GMT allowing to obtain a number of quantitative characteristics of atmospheric convection. Particularly, the frequency analysis of different gradations of CAPE (Convective Available Potential Energy) index for the cases of thunderstorms, the one that is most commonly used for the forecast of convective phenomena, shows that the highest frequencies are associated with the gradations that do not provide sufficient grounds for the forecast of convective phenomena availability. This approach is of low efficiency due to the inability of tracking the dynamics of changes in the meteorological values' structure across the convection layer. In contrast to the distribution of CAPE index gradation frequencies, the frequency analysis of CIN (Convective Inhibition) index for the cases of thunderstorms shows that its largest values fall within the range characterizing the favourable conditions for convective phenomena. Thus, according to the radiosonde data in 00 GMT, CIN index has a greater predictive significance than CAPE index.
The possibility of increasing the lability energy magnitude after 00 GMT during thunderstorms formation was demonstrated on the basis of radiosonde data with 6-hour interval. This actualizes the need for diagnosis and forecast of the processes contributing to such growth. The article describes the way in which radiosonde data may be combined with the numerical simulation data in order to forecast deep convection. In particular, it shows that such trigger mechanism, a low-level moisture advection, contributes to realization of nonlocal conditional instability of atmosphere NcI.
In the reviewed cases, the moisture advection in the atmospheric boundary layer either precedes or accompanies the thunderstorm activity. The intensity of moisture advection and its duration have a direct impact on the intensity and duration of thunderstorms. The most prominent levels of low-level moisture advection to “start” the thunderstorm are 975 and 925 hPa levels. The initialization of thunderstorm activity through moisture advection in the atmospheric boundary layer is shown on the diagram clearly demonstrating it.
It is important that this mechanism can be diagnosed based on GFS predicted data and used to forecast the intensity and duration of convective phenomena.
INDOCTRINATION AND BRAINWASHING PROCESS IN THE CASE OF TERRORISM: A PSYCHOLOGICAL ANALYSIS OF SUICIDE BOMBING IN SURABAYA, EAST JAVA
Authors: Takdir Mohammad 
Published: July 2020

This paper analyses the process of indoctrination and brainwashing in the case of terrorism. This study uses a psychological approach to uncover the suicide bombing case in Surabaya which has happened in Mei 2018. By using a case study, this research effort to understand deeply the psychological phenomenon that encourages terrorists to invite their families like suicide bombers. This research shows that the indoctrination process is done by giving video on jihad. This indoctrination process is an important stage in the cultivation of radical ideologies through pre-radicalization, self-identification, and jihadization. In this study, it was found that there are some stages of brainwashing for suicide bombers, namely the recruitment process, the indoctrination stage, and the isolation to do an attack of suicide bombing.
Key Word: Brainwashing, Indoctrination, Suicide Bombing, Terrorism
Penerapan keterampilan bertanya mahasiswa untuk stimulasi keterampilan berpikir tingkat tinggi (HOTs) anak TK
Authors: Zein Riwayati , Maielfi Dini 
Published: July 2020

Questioning skills need to be mastered by the student-teacher of kindergarten. Questioning skills consist of asking advanced questions (high-level questioning skills) and basic questioning questions. High-level thinking is a way of thinking based on facts and concepts to direct the mindset of children, giving value, finding, and interpreting solutions to problems. The purpose of this research is to describe the basic questioning skills (LOTIs) and advanced questioning skills (HOTs) of the student-teacher of kindergarten in micro-teaching courses. This type of research is qualitative descriptive using case studies. The research subjects consisted of 4 students who took the micro-teaching course in the Department of Early Childhood Education, STKIP Adzkia Padang. The object of the study consisted of further questioning skills used by kindergarten students when teaching practice in lectures for 3 months consisted of 1) cognitive level questions, 2) ordering order arrangement, 3) using of tracking questions, 4) increasing interaction. Data collection techniques were carried out with the study of documentation and direct recordings of data analysis techniques with simple percentages and were converted according to the scale of interpretation so that the research conclusions were obtained. The application of students' questioning skills during teaching practice was dominated by LOTs questions, which were limited to questions of knowledge level just to remember.