bluuebunny/crossref_metadata_2025_split huggingface dataset:
Antecedents of positive eWOM in hotels. Exploring the relative role of satisfaction, quality and positive emotional experiences
Authors: Serra-Cantallops Antoni , Ramón Cardona Jose , Salvi Fabiana 
Published: September 2020

PurposeThis study aims to compare the relative importance of service quality (SQ), customer satisfaction (CS) and positive emotional experiences (PEE) to determine which is more influential in customers’ intention to spread positive eWOM.Design/methodology/approachA questionnaire that had been translated previously into English, German and Spanish and contained scales from previous studies, as well as a new scale created for electronic word-of-mouth (eWOM) (which was tested before fieldwork commenced), was sent through an online survey to all customers who had stayed in a hotel during the previous three months and were selected from the customers’ database of two international hotel chains that operate hotels worldwide, most of which are middle-upper class establishments that specialize in the holiday market. A total of 3,671 valid questionnaires were obtained, and the research model was tested using partial least squares.FindingsThe findings suggested that, in the context of mid-upscale hotels, SQ is of paramount importance for CS, but by itself, does not guarantee customers’ involvement in generating and spreading positive eWOM. CS, by itself, neither guarantees customer involvement in positive eWOM spreading. However, the provision of services that can generate PEE among hotel guests is a powerful determinant of positive eWOM spreading and also has a very positive effect on CS.Research limitations/implicationsThe results are based on a sample selected from customers of mid-upper-class hotels that cater to the holiday segment, and therefore, apply only to customers who use this category of hotel services. Further research should be conducted on mid-lower-class hotels to determine whether the results obtained in this paper can be generalized throughout the hotel industry.Practical implicationsThis study provides useful insights for hotel marketing managers by identifying a key causal element that fosters consumer creativity and consumer content creation by spreading eWOM. Managerial practices should strive to provide guest experiences that have the ability to increase emotional outcomes. The results have practical implications for product/service development, communication and customer relationship activities, as well as price and revenue management. Specifically, SME hotels could benefit from an increased volume of positive eWOM to increase their competitiveness.Originality/valueThe antecedents of eWOM have received less attention in research than its effects. Drawing on a large sample of hotel customers, this paper sheds light on the important issue of identifying which factors motivate customers to engage in spreading positive eWOM specifically in the hotel industry. The results also suggested that WOM and eWOM should not be considered strictly equivalent either in their features and effects or in their antecedents.
Monetary policy, bank leverage and liquidity
Authors: Dang Van Dan , Nguyen Khac Quoc Bao 
Published: September 2020

PurposeThe study explores how banks design their financial structure and asset portfolio in response to monetary policy changes.Design/methodology/approachThe authors conduct the research design for the Vietnamese banking market during 2007–2018. To ensure robust findings, the authors employ two econometric models of static and dynamic panels, multiple monetary policy indicators and alternative measures of bank leverage and liquidity.FindingsBanks respond to monetary expansion by raising their financial leverage on the liability side and cutting their liquidity positions on the asset side. Further analysis suggests that larger banks' financial leverage is more responsive to monetary policy changes, while smaller banks strengthen the potency of monetary policy transmission toward bank liquidity. Additionally, the authors document that lower interest rates induce a beneficial effect on the net stable funding ratio (NSFR) under Basel III guidelines, implying that banks appear to modify the composition of liabilities to improve the stability of funding sources.Originality/valueThe study is the first attempt to simultaneously examine the impacts of monetary policy on both sides of bank balance sheets, across various banks of different sizes under a multiple-tool monetary regime. Besides, understanding how banks organize their stable funding sources and illiquid assets amid monetary shocks is an innovation of this study.
A framework for the techno-economic and reliability analysis of grid connected microgrids
Authors: Amewornu Ernestina Mawushie , Nwulu Nnamdi I. 
Published: September 2020

Purpose
This research studies the impact of introducing distributed generators (DGs) into a distribution network. The aim of this paper is to optimally site DGs based on economic, environmental and reliability indices are presented.

Design/methodology/approach
The considered network was modelled by using the network’s line parameters and capacity of the load bus with the help of Power System Analysis Toolbox. The location of the DG is based on voltage stability index and power loss reduction index. The DG energy sources considered are the diesel generator, solar photo-voltaic (PV) and wind generator, and the objectives were to minimize cumulative cost while maximizing reliability of the network. The Advanced Interactive Multidimensional Modelling System was used for the mathematical modelling.

Findings
The obtained results in the cases of introducing renewable energy into a network improves network performance. The benefits of renewable energy on the distribution network measured in terms of electricity production cost, gas emission cost, fuel cost and value of energy not supplied were positive. The research also showed that the total benefit of renewable energy reduces as the price of the renewable generators increases.

Originality/value
This paper introduces a new approach to determining the optimal location of DG for reducing line losses and improved voltage profile. A new cost modelling function based on external grid power transfer cost, technical losses and cost because of the various energies source is also introduced.
Creating public value in the care at home sector: a mixed-method study about expectations of primary stakeholders using a social exchange perspective
Authors: Kraus-Hoogeveen Sascha , Peters Pascale , Van der Pool Els , Van der Heijden Beatrice 
Published: September 2020

PurposeThis mixed-method study aims to contribute to the scholarly debate by outlining an individual-level theoretical framework for public value creation and evaluation that builds upon a social exchange perspective. It provides insights into the normative frames of primary stakeholders in the Dutch care at home sector, that is professionals, managers, clients and informal care providers.Design/methodology/approachA mixed-method design comprising a customized survey among 349 stakeholders, preceded by 31 in-depth interviews was used.FindingsThis empirical work shows differences and similarities in the stakeholders' normative frames revealed via three dimensions of expectations regarding the process of care delivery: personal contact, impact of rules and procedures and communication.Social implicationsThese differences in interpretation have implications for the measurement and evaluation of public value creation.Originality/valueBy statistically and methodologically exploring the different expectations' scales that are developed, we intend to work toward a measure for public value creation, which can be used in future empirical work.
Intercultural communication experiences among students and teachers: implication to in-service teacher professional development
Authors: Othman Azam , Ruslan Norbaiduri 
Published: September 2020

Purpose
This paper aims to present the qualitative findings on students’ and teachers’ experiences in communicating and interacting with students and teachers from different ethnic backgrounds in the Malaysian vision schools initiative.

Design/methodology/approach
Face-to-face interviews were conducted involving 15 informants comprising of three headteachers, three teachers and nine students. The interviews centred on the informants’ experiences and views living and experiencing the reality of the vision schools which is comprising three major races; Malays, Chinese and Indians; which is represented by the three school types which are a national school, Chinese vernacular and Indian vernacular schools.

Findings
The interview data revealed that the intercultural communication in the vision schools had triggered intercultural understanding and awareness of cultural diversity in the schools. However, the interview data with experienced teachers showed some drawbacks of the intercultural dynamics at the school complex. Among the weaknesses were the absence of structured and formal training on intercultural and multicultural education, lack of trust and poor social skills which may have hindered effective intercultural communication from taking place.

Originality/value
This study presents the informants’ experiences and views on the reality of intercultural interaction among students and teachers in the context of the Malaysian vision school initiative.
Application of design thinking to product-configuration projects
Authors: Shafiee Sara , Haug Anders , Shafiee Kristensen Saeedeh , Hvam Lars 
Published: September 2020

PurposeProduct configurators are expert systems that support product customization by defining how predefined entities and their properties may be combined. Developers of configuration systems act as designers, although they do not often recognize that they are performing as such. Moreover, exploring solution spaces is typically not integral to configuration projects, as this task is typically perceived as mapping existing knowledge to the configurator. This article argues that developing configurators may be understood by distinguishing between the problem and solution spaces using design thinking (DT).Design/methodology/approachA multiple-case-study approach with four configuration projects is adopted to study two projects involving DT and compare them to two similar projects not involving DT. Data collection depended on multiple data sources via workshops and semi-structured interviews.FindingsFirst, DT methods and concept–knowledge (C-K) theory are integrated into configuration projects. Second, the application of DT during configurator development is presented through workshops and interviews, which demonstrates the benefits of DT in overcoming existing challenges.Research limitations/implicationsThe case studies demonstrate the successful implementation of DT in developing configurators. However, a limited number of cases in only one company limits the generalizability of the results.Practical implicationsThe framework's individual steps create a structured approach to supporting industrial companies with a toolbox of DT techniques and methods for configuration projects.Originality/valueThe results show that the application of DT to configuration projects can improve user motivation, stakeholder satisfaction and knowledge acquisition.
Employee trust repair after organizational change
Authors: Kähkönen Tiina 
Published: September 2020

PurposeThis study examines the trust-repair practices after organizational change.Design/methodology/approachPrevious research on this topic is limited, so an abductive qualitative research approach was adopted. The data were collected from key informants through focus group discussions and interviews.FindingsBeyond previous research findings, this study identified that employee trust can be repaired after benevolence-based trust violations by enforcing ethical behavior and fostering managers' emotional intelligence and after competence-based violations by fostering the sense-making process and by involving third parties in trust recovery. In addition, transparent information sharing and strong management actions predict positive trust outcomes in a change context.Research limitations/implicationsThis paper makes three key contributions to the literature on organizational trust by (1) identifying trust violations after organizational change, (2) proposing a process model on trust repair and (3) extending understanding of trust repair practices by revealing new elements.Practical implicationsThis study provides practical information from a real work context and can improve managers' understanding of active trust-repair practices.Originality/valueThis paper outlines active trust-repair practices in an organizational change context and expands the current theory by presenting novel insights into organizational trust repair. In addition, this paper contributes to the trust-repair literature by proposing promising avenues for future trust repair research.
Who’s in charge, in whose interest? The experience of ownership and accountability in the charity sector
Authors: Nordberg Donald 
Published: September 2020

Purpose
This paper aims to examine the puzzles of “ownership”, the legal and psychological commitment of directors, through the experience of the work of boards at non-profit organisations.

Design/methodology/approach
An exploration of the literature on charity governance leads to a first-person reflection on the tensions in directing two common types of non-profit organisations.

Findings
In the UK as in other countries, charities are companies, bound by company law as well as regulatory constraints of the non-profit sector. This creates responsibilities of ownership without the material benefits. In contrast to corporate share ownership, a sense of psychological ownership may pre-date appointment as a director, facilitating stewardship behaviour, facilitating stewardship and accountability.

Research limitations/implications
This paper calls for expanded empirical work on boards of non-profit organisations, giving a focused agenda of aspects to highlight the differences between charities and the corporate sector.

Practical implications
The focus on psychological ownership can influence recruitment, induction and organisation of the work of charity boards, helping to ease resource deficits.

Social implications
With pressure mounting in deliver of public services, the charity sector needs to fill growing gaps in provision. The constitution of boards plays a valuable role.

Originality/value
By incorporating psychological ownership in a framework of accountability, this paper points towards both a research agenda and practical considerations for charity boards.
Barriers to green cities development in developing countries: evidence from Ghana
Authors: Debrah Caleb , Owusu-Manu De-Graft , Kissi Ernest , Oduro-Ofori Eric , Edwards David John 
Published: September 2020

PurposeOf late, cities across the globe are taking pragmatic steps towards addressing environmental, social and economic problems in the debate on sustainable development. Even so, little attention has been paid to studies focused on developing countries. The aim of this study is to examine the barriers to green cities development in developing countries.Design/methodology/approachA comprehensive literature review was conducted to examine the barriers to green cities development. In terms of methodological choice, a quantitative research strategy was used to collect data from professionals who have lines of influence on the greening of our cities and sustainable urban development.FindingsThe barriers to green city development identified were lack of awareness of the benefits of a green city, environmental degradation, insufficient policy implementation efforts, excessive generation of solid waste and poor wastewater collection and treatment. It was indicative from the study findings that taking the right sustainable steps in urban development and a paradigm shift towards the pillars of sustainability, Ghanaian cities, especially Kumasi, have a great proclivity of regaining its longstanding status being “Garden City”.Practical implicationsThe outcome of this study provides stakeholders in city development an insight into the barriers that inhibit the development of green cities. In practice, this study contributively proposes that the concept of green cities should be incorporated in the education and training of stakeholders to improve the level of awareness.Originality/valueThis paper presents the foremost comprehensive study appraising green city development in Ghana.
Abiotrophia defectiva adhere to saliva‐coated hydroxyapatite beads via interactions between salivary proline‐rich‐proteins and bacterial glyceraldehyde‐3‐phosphate dehydrogenase
Authors: Sasaki Minoru , Kodama Yoshitoyo , Shimoyama Yu , Ishikawa Taichi , Tajika Shihoko , Kimura Shigenobu 
Published: September 2020

AbstractAbiotrophia defectiva is a species of nutritionally variant streptococci that is found in human saliva and dental plaques and that has been associated with infective endocarditis. In our previous study, it was found that A. defectiva could bind specifically to saliva‐coated hydroxyapatite beads (SHA). This study identified a cell surface component of A. defectiva that promotes adherence to SHA beads. The binding of A. defectiva to SHA was reduced in the presence of antibodies against human proline‐rich protein (PRP); these results suggested that PRP may be a critical component mediating interactions between A. defectiva and the salivary pellicle. Two‐dimensional gel electrophoresis of whole A. defectiva cells followed by Far‐Western blotting was conducted by probing with synthetic peptides analogous to the binding region of PRP known as PRP‐C. The results indicate that an A. defectiva protein of 37 kDa interacts with PRP‐C. The results of amino‐terminal sequencing of the adhesive A. defectiva protein revealed significant similarity to glyceraldehyde‐3‐phosphate dehydrogenase (GAPDH). Recombinant GAPDH bound to immobilized PRP‐C in a dose‐dependent manner and binding of A. defectiva to SHA or to PRP was reduced in the presence of anti‐GAPDH antiserum. Western blotting or electron immunomicroscopic observations with anti‐GAPDH antiserum revealed that this protein was expressed in both cytosolic and cell wall fractions. These results suggest that A. defectiva could specifically bind to PRP via interactions with cell surface GAPDH; the findings suggest a mechanism underlying A. defectiva‐mediated adherence to saliva‐coated tooth surfaces.
TIMM29 interacts with hepatitis B virus preS1 to modulate the HBV life cycle
Authors: Muriungi Nelly Gakii , Ueda Keiji 
Published: September 2020

AbstractHepatitis B virus (HBV), a major global health problem, can cause chronic hepatitis, liver cirrhosis, and hepatocellular carcinomas in chronically infected patients. However, before HBV infection can be adequately controlled, many mysteries about the HBV life cycle must be solved. In this study, TIMM29, an inner mitochondrial membrane protein, was identified as an interaction partner of the preS1 region of the HBV large S protein. The interaction was verified by both an immunoprecipitation with preS1 peptides and a GST‐pulldown assay. Immunofluorescence studies also showed colocalization of preS1 and TIMM29. Moreover, it was determined that the preS1 bound with amino acids 92–189 of the TIMM29 protein. Infection of HBV in TIMM29‐overexpressing NTCP/G2 cells resulted in a significant decrease of HBeAg and both extracellular particle‐associated and core particle‐associated HBV DNA without affecting cccDNA formation. Comparable results were obtained with TIMM29‐overexpressing HB611 cells, which constitutively produce HBV. In contrast, knockout of TIMM29 in NTCP/G2 cells led to a higher production of HBV including HBeAg expression, as did knockout of TIMM29 in HB611. Collectively, these results suggested that TIMM29 interacts with the preS1 region of the HBV large S protein and modulates HBV amplification.
The response of the soil bacterial community and function to forest succession caused by forest disease
Authors: Qu Zhao‐Lei , Liu Bing , Ma Yang , Xu Jie , Sun Hui 
Published: September 2020

AbstractForest succession is a key driver of plant communities and understanding succession is central to forest restoration. Currently, the information on the response of the microbial community to the forest succession process, however, is limited. In the present study, we investigated the dynamics of the soil bacterial community in three forest types undergoing succession caused by pine wilt disease, representing the initial pine forest, gradual mixed pine and broadleaved forest, and eventual broadleaved forest, using Illumina MiSeq coupled with Functional Annotation of Prokaryotic Taxa (FAPROTAX) analysis.The results showed that the soil pH, contents of soil organic carbon (SOC) and soil total nitrogen (TN) increased after the occurrence of initial succession and differed among the forest sites. The mixed pine forest had significantly higher bacteria biomass (p < 0.05), whereas, the total microbial biomass did not differ during the succession. The bacterial community diversity and richness increased significantly following the succession process (p < 0.05). Proteobacteria, Actinobacteria, Acidobacteria and Bacteroidetes were the dominant phyla across the succession, in which the abundance of Bacteroidetes significantly increased (p < 0.05), whereas, Planctomycetes, WPS‐2 andBurkholderdecreased in abundance after succession occurred (p < 0.05).The three forests formed distinct bacterial community structures during the succession (p < 0.05), whereas, only two functional structures were clustered, in which the mixed and pure broadleaved forest did not differ. The dominant functional groups involved in the C cycle in the initial pure pine forest were replaced gradually by the groups involved in N and S cycles following the subsequent succession. The soil pH, soil TN and SOC were the most important factors affecting the bacterial community and functional structures during the succession.These results indicate that the bacterial community and function shift drastically in the early stages of succession, which reflects the changes in ecological environment caused by succession. The findings provide useful information to better understand the response of microbes to natural forest disturbance and highlight the importance of microbes during forest succession.A freePlain Language Summarycan be found within the Supporting Information of this article.