bluuebunny/crossref_metadata_2025_split huggingface dataset:
Three approaches to measuring recall on the Web: a systematic review
Authors: Zeynali Tazehkandi Mahdi , Nowkarizi Mohsen 
Published: June 2020

PurposeThe purpose of this paper is to present a review on the use of the recall metric for evaluating information retrieval systems, especially search engines.Design/methodology/approachThis paper investigates different researchers’ views about recall metrics.FindingsFive different definitions for recall were identified. For the first group, recall refers to completeness, but it does not specify where all the relevant documents are located. For the second group, recall refers to retrieving all the relevant documents from the collection. However, it seems that the term “collection” is ambiguous. For the third group (first approach), collection means the index of search engines and, for the fourth group (second approach), collection refers to the Web. For the fifth group (third approach), ranking of the retrieved documents should also be accounted for in calculating recall.Practical implicationsIt can be said that in the first, second and third approaches, the components of the retrieval algorithm, the retrieval algorithm and crawler, and the retrieval algorithm and crawler and ranker, respectively, are evaluated. To determine the effectiveness of search engines for the use of users, it is better to use the third approach in recall measurement.Originality/valueThe value of this paper is to collect, identify and analyse literature that is used in recall. In addition, different views of researchers about recall are identified.
Moves that matter: dialogic writing assessment and literary reading
Authors: Beck Sarah W. , Jones Karis , Storm Scott , Torres J. Roman , Smith Holly , Bennett Meghan 
Published: June 2020

PurposeThis study aims to explore and provide empirical evidence for ways that teachers can simultaneously support students’ literary reading and analytic writing through dialogic assessment, an approach to conferencing with writers that foregrounds process and integrates assessment and instruction.Design/methodology/approachThis study uses qualitative research methods of three high school teachers’ dialogic assessment sessions with individual students to investigate how these teachers both assessed and taught literary reading moves as they observed and supported the students’ writing. An expanded version of Rainey’s (2017) scheme for coding literary reading practices was used.FindingsThe three teachers varied in the range and extent of literary reading practices they taught and supported. The practices that they most commonly modeled or otherwise supported were making claims, seeking patterns and articulating puzzles. The variation we observed in their literary reading practices may be attributed to institutional characteristics of the teachers’ contexts.Research limitations/implicationsThis study illustrates how the concept of prolepsis can be productively used as a lens through which to understand teachers’ instructional choices.Practical implicationsThe descriptive findings show how individualized coaching of students’ writing about literature can also support literary reading. Teachers of English need not worry that they have to choose between teaching writing and teaching reading.Originality/valueThis study presents dialogic assessment as a useful way to guide students through the writing process and literary interpretation simultaneously.
Will Haiti benefit from setting up an agricultural research center? A foresight quantification
Authors: Bairagi Subir , Durand-Morat Alvaro 
Published: June 2020

Purpose
Investments in agricultural research and development (AgR&D) have been an engine of agricultural productivity growth; as a result, food security and poverty situations have improved in many countries around the world. However, in Haiti, a small Caribbean country, neither has any formal agricultural research center (ARC) been established nor has a significant amount of money been invested for AgR&D. This paper aims to quantify whether setting up an ARC would be beneficial for Haiti.

Design/methodology/approach
A fixed-effects regression, the International Model for Policy Analysis of Agricultural Commodity and Trade impact and benefit – cost ratio (BCR) measures are used to estimate future benefits from setting up a new ARC in Haiti.

Findings
A total of US$21.0m annual investment is required for the proposed ARC, which could generate up to US$1.16bn in social benefits during the next three decades. In terms of BCR, if one dollar is invested for AgR&D in Haiti, the payoff could be US$1.33-4.52. Therefore, establishing an ARC is crucial for Haiti, as it is expected to generate positive benefits for society by helping formulate pro-farmer policies as well as disseminating modern agricultural technologies among farmers.

Originality/value
Because, to the best of the authors’ knowledge, there is no such study in Haiti’s perspective, this study contributes to the country’s literature evaluating the feasibility of establishing a new research center in Haiti with a partial equilibrium economic model.
“Bitten by the entrepreneur bug” – critiquing discourses on women owner-managers/entrepreneurs in the Kenyan and Omani newspapers
Authors: Owalla Beldina , Al Ghafri Aziza 
Published: June 2020

Purpose
This paper aims to critically analyze media discourses on women owner-managers/entrepreneurs (OMEs) in the Kenyan and Omani newspapers.

Design/methodology/approach
A critical discourse analysis is carried out on a total of 408 online media articles (174 articles from Omani newspapers and 234 articles from Kenyan newspapers) on women OMEs over the period 2010-2018. Articles are also classified based on their framing of women’s entrepreneurship.

Findings
Five main categories of media discourses are identified, i.e. discourses on government/institutional initiatives; women OMEs’ dependency; women OMEs’ femininity; women OMEs’ societal impact; and normalization of women OMEs. These gendered media discourses and underlying assumptions further perpetuate women OMEs’ subordinate position in society, weaken their social legitimacy and trivialize their roles as managers and leaders in society.

Research limitations/implications
The analysis was limited to online articles published in mainstream media. Future research could focus on offline print media from smaller media distributors or other distribution channels.

Practical implications
Policymakers and media houses need to pay greater attention to the subtle mechanisms reproducing gender stereotypes. Women OMEs should also take a more active role in constructing their identity in the media.

Originality/value
This paper highlights the underlying assumptions of media discourses regarding women’s empowerment that negatively impacts their social legitimacy. This paper also draws attention to media’s role in the trivialization of women OMEs’ leadership and managerial roles and subsequent marginalization of their social status.
Conceptualizing a teacher–student knowledge exchange perspective: exploring the tripartite relationships between SECI theory, LMX theory and HEIs' students' preparedness for the workplace
Authors: Ibidunni Ayodotun Stephen , Ibidunni Oyebisi M. , Akinbola Olufemi A. , Olokundun Maxwell A. , Ogunnaike Olaleke O. 
Published: June 2020

PurposeThis research investigated the influence of the dimensions of the SECI theory, LMX theory and a newly developed teacher–student knowledge exchanges (TSKE) on preparedness of students for the workplace.Design/methodology/approachBased on a sample size of 214 business education students drawn from six programmes, structural equation modelling using AMOS was adopted to show relationships between dimensions of SECI, LMX and TSKE.FindingsThe statistical analysis revealed that dimensions of the SECI theory, especially socialization and externalization; dimensions of the LMX theory, especially professional respect; and dimensions of the newly developed TSKE perspective, especially the SECI-dominated knowledge exchange were significant influencers of students' workplace preparedness.Originality/valueExisting literature that focussed on the knowledge management theme in education industry scarcely examined the processes that are critical to knowledge creation and exchange in HEIs. Therefore, the present study adopts a synthesis of SECI and LMX theories to explain how knowledge creation can occur in HEIs and prepare students for the workplace.
Impact of perceived experiential advertising on customers' responses: a multi-method approach
Authors: Lacroix Caroline , Rajaobelina Lova , St-Onge Anik 
Published: June 2020

PurposeThis article proposes two studies to demonstrate the impact of three dimensions of perceived experiential advertising – cognitive/affective/sensory advertising, relate advertising and behavioural advertising – on consumer behaviour (brand credibility, affective commitment and emotions) in the banking sector.Design/methodology/approachFor study 1, a total of 506 online panellists of a recognized Canadian research firm were asked to evaluate a local bank advertisement using an online self-reported questionnaire. For study 2, a total of 65 Canadian respondents recruited through Facebook and Google adverts were asked to watch two video advertisements (one more experiential and the other less experiential). After viewing the advertisements on a computer equipped with FaceReader software by Noldus, participants completed a short online questionnaire.FindingsUsing structural equations modelling, the first study shows that brand credibility explains the positive impact of perceived cognitive/affective/sensory advertising (complementary mediation) and perceived behavioural advertising (indirect mediation only) on affective commitment. The second study illustrates that the cognitive/affective/sensory dimension is more important for experiential advertising than experiential advertising. Employing FaceReader facial expression recognition software results indicate that the bank advertisement with a higher score of perceived cognitive/affective/sensory advertising produces a higher level of happiness among respondents.Originality/valueBoth studies provide new insights into perceived experiential advertising and the impact of the latter on consumers. Benefits to scholars and practitioners include an enhanced understanding of advertising effectiveness in the banking sector.
Applying deep learning algorithm to maintain social distance in public place through drone technology
Authors: Ramadass Lalitha , Arunachalam Sushanth , Z. Sagayasree 
Published: June 2020

Purpose
The purpose of this paper is to inspect whether the people in a public place maintain social distancing. It also checks whether every individual is wearing face mask. If both are not done, the drone sends alarm signal to nearby police station and also give alarm to the public. In addition, it also carries masks and drop them to the needed people. Nearby, traffic police will also be identified and deliver water packet and mask to them if needed.

Design/methodology/approach
The proposed system uses an automated drone which is used to perform the inspection process. First, the drone is being constructed by considering the parameters such as components selection, payload calculation and then assembling the drone components and connecting the drone with the mission planner software for calibrating the drone for its stability. The trained yolov3 algorithm with the custom data set is being embedded in the drone’s camera. The drone camera runs the yolov3 algorithm and detects the social distance is maintained or not and whether the people in public is wearing masks. This process is carried out by the drone automatically.

Findings
The proposed system delivers masks to people who are not wearing masks and tells importance of masks and social distancing. Thus, this proposed system would work in an efficient manner after the lockdown period ends and helps in easy social distance inspection in an automatic manner. The algorithm can be embedded in public cameras and then details can be fetched to the camera unit same as the drone unit which receives details from the drone location details and store it in database. Thus, the proposed system favours the society by saving time and helps in lowering the spread of corona virus.

Practical implications
It can be implemented practically after lockdown to inspect people in public gatherings, shopping malls, etc.

Social implications
Automated inspection reduces manpower to inspect the public and also can be used in any place.

Originality/value
This is the original project done with the help of under graduate students of third year B.E. CSE. The system was tested and validated for accuracy with real data.
Qualitative identification of associated words with the respective online service ratings
Authors: Guha Roy Diya , Bhattacharya Sujoy 
Published: June 2020

Purpose
Collectively knowledge is mentioned to surpass the traditional assets such as workers, property and financial investment. The research studies on how the existing knowledge can be merged with new knowledge for further development of organizational progress is moving from nascent to active state. In this context, the applications of online data pose a research gap in the domain of hospital review ratings. The purpose of this study is to explore how this raw tacit knowledge can be transformed to explicit keywords associated with individual review ratings of the hospital.

Design/methodology/approach
The authors have attempted to decrypt the tacit knowledge extracted from Facebook page of nine Indian hospitals (sources for the nine hospitals) using NVivo 12.3 to explain the resources associated with the poor or good review ratings.

Findings
Distinct patterns emerged with review ratings and associated words, which can be used to improve the facets of health-care services.

Research limitations/implications
The data used are only from India catering to national and international patients.

Originality/value
The sentiment analysis and word cloud associated with individual review rating can be further used for devising finer branding scales, as well as be practically used for real-time branding efforts by health-care industry.
Institutional matrix of social management in region's economy: stability and sustainability vs innovations and digitalization
Authors: Yankovskaya Veronika V. , Osipov Vladimir S. , Zeldner Aleksei G. , Panova Tatiana V. , Mishchenko Vitalii V. 
Published: June 2020

PurposeThe purpose of the article is to develop a new institutional approach to build the social market economy, which would allow balancing traditions and innovations, stability and technological progress in view of the specifics and priorities of the national economy, based on which regional models of social management will be built. The research study is performed to develop new institutional approach by the example of modern Russia by determining the institutional matrix of social management in economies of the regions that achieved the highest progress in formation of the social market economy.Design/methodology/approachThe authors use the proprietary methodology of evaluating the level of sociality of state management in region's economy, which includes the estimate formula and the scale for qualitative treatment of the results. The research subjects are top ten regions of Russia listed in the quality of life index in the year 2019.FindingsThe authors determine the regression dependence of the sociality index of state management in region's economy on the selected factors and compile the equation of multiple linear regression, as well as determine the optimal influence of the factors on state management of region's economy for increasing its sociality to the maximum level possible.Originality/valueThe specifics of building the social market economy in Russia are determined. Based on the established national peculiarities of the social market economy in Russia, the institutional matrix of social management in the Russian regions' economy is developed and it allows for optimal balance of stability and sustainability with innovations and digitalization.
The effect of customer relationship management (CRM) dimensions on hotel customer’s satisfaction in Kashmir
Authors: Sofi Maraj Rahman , Bashir Irfan , Parry Mohammad Ashraf , Dar Altaf 
Published: June 2020

Purpose
The study aims to investigate the effect of four customer relationship management (CRM) dimensions, namely, customer orientation, customer relationship management organization, managing knowledge and CRM based technology, on customer satisfaction in the hospitality sector of Kashmir.

Design/methodology/approach
A survey instrument with a slight modification is adapted from literature and is exercised on the customers of three- and four-star hotels operating in Kashmir. A total of 176 responses received using systematic random sampling were subjected to exploratory factor and regression analyses to uncover the underlying relationships among dependent and independent variables.

Findings
The results revealed a significant and positive relationship between CRM dimensions, namely, customer orientation, managing knowledge and CRM organization on customer satisfaction. Though the results also indicate a significant positive effect of CRM-based technology on customer satisfaction, the magnitude of this effect is very weak. This suggests that hotel organizations use technology as a mere tool to store customer information only. Thus, CRM-based technology should be used by the hotels to analyze customer information and, subsequently, design customized products. This will unravel the full potential of the technology and lead to better customer satisfaction.

Practical implications
The findings of this study provide significant insights to the practitioners to understand the role of successfully implementing a CRM strategy. It reflects that establishing an effective CRM strategy helps managers in improving customer satisfaction and in maintaining a long-term relationship with customers to achieve the organizational goals. Thus, establishing an efficient and effective CRM strategy should be (one of) the key objectives for all hotel managers. Moreover, the hotels that successfully implement CRM strategy and manage customer knowledge properly will reap the rewards in terms of better customer loyalty and long-term sustainable profitability.

Originality/value
This study approaches the implementation of CRM strategy from a customer perspective with a specific focus on investigating the effect of four CRM dimensions on customer satisfaction in the hospitality sector. This will provide a novel impetus to the hotel managers to devise and manage a CRM strategy that leads to (better) customer satisfaction.
Are Islamic indices a viable investment avenue? An empirical study of Islamic and conventional indices in India
Authors: Alam Mahfooz , Ansari Valeed Ahmad 
Published: June 2020

Purpose
This study aims to empirically compare the performance of Islamic indices vis-à-vis to their conventional counterparts in India.

Design/methodology/approach
The performance of the Islamic and selected conventional indices is evaluated using various risk-adjusted performance measures such as Sharpe ratio, Treynor ratio, M-square (M2) ratio, information ratio, capital asset pricing model (CAPM), Fama-French three-factor model and Carhart four-factor model in India context. The period of study is from December 2006 to 2018.

Findings
The risk-adjusted performance measures based on the Sharpe ratio, Treynor ratio, information ratio, the M2 ratio show that the return of Islamic indices provides slightly superior performance. However, performance investigated using CAPM, Fama-French and Carhart benchmarks produce a statistically insignificant differences in return of the Islamic and conventional benchmarks.

Research limitations/implications
The Sharīʿah-compliant indices can provide a viable, ethical and alternative investment avenue for faith-based investors as it will not make them worse off in comparison to the conventional benchmarks. This also offers opportunity to conventional investors for portfolio diversification. The promotion of faith-based investment can serve as a tool for financial inclusion to attract a huge segment of Indian population in the formal financial system. The findings of the study suffer from the limitation of small sample size and empirical methods used.

Originality/value
This study contributes to the literature on the comparative performance of Islamic and conventional indices in general and emerging markets, in particular, using most recent data and covering a relatively long span of time. To the best of the knowledge, this is the first comprehensive study examining the performance of Islamic indices, using multiple Islamic indices and various risk-adjusted measures in the Indian context.
Of myths and markets: how marketisation of the care home sector contributes to circumstances where abuse is more likely to occur and continue
Authors: Moore Steve 
Published: June 2020

Purpose
Strategic socio-political views are notably scarce among contemporary discourses on the causes of abuse of vulnerable older people in care and nursing homes. This paper aims to catalyse higher order consideration and discussion of one socio-political characteristic that has relevance to the issue of abuse, that is, the market-like environment in which care and nursing homes in England operate. In doing so, the paper argues that the now firmly established but imbalanced “quasi-market” of care that has developed over many years fosters conditions under which both poor care and abuse are more likely to occur. The evidence presented in the paper focusses primarily on the rise to dominance of for-profit care home provision and the contraction of public sector provision. The paper does not examine in detail the characteristics and market presence of the not-for-profit sector because it has not held a numerically significant market share either historically or contemporarily.

Design/methodology/approach
Outcomes of the marketisation of the care home sector that has its origins in the political landscape prevailing in 1979 and thereafter, along with the concurrent development of its regulation and oversight, are narrated and analysed. From this, a mythos of the motives behind the transition to a market-like economy that has taken place over four decades is developed and used to explain how prevailing market conditions contribute to the perpetuation of poor care and abuse.

Findings
In the opinion of the author, there are identifiable consequences arising from the evolution of the current care economy that dispel the beliefs that providing care by means of current market-like arrangements is advantageous, that the independent regulation and monitoring of such a market is unproblematic and effective, and that the “consumers” in this market are exercising personal choice, in accord with classical economic theory.

Practical implications
The paper offers the opportunity for the reader to consider how the development of a “quasi” market of care and nursing home services that has come to be dominated by for-profit private providers, and that is subject to ineffective oversight, may have contributed to conditions where abuse is more likely to occur and endure.

Originality/value
This is a conceptual paper that explores the consequences of the creation of the market-like economy of care in which care and nursing homes now operate and suggests that it is time for prevailing market conditions to be re-visited and subjected to remedial strategic intervention.