bluuebunny/crossref_metadata_2025_split huggingface dataset:
Improving the service industry with hyper-connectivity: IoT in hospitality
Authors: Mercan Suat , Cain Lisa , Akkaya Kemal , Cebe Mumin , Uluagac Selcuk , Alonso Miguel , Cobanoglu Cihan 
Published: December 2020

Purpose
Internet of Things (IoT) adoption is a differentiating factor in the hospitality industry which facilitates the integration of the digital and real world. This paper aims to explore academic research and practical applications of IoT in the hospitality domain to help identify opportunities and challenges with implementing the technology for creating competitive advantages and service operations process improvements.

Design/methodology/approach
This paper uses previous works and exemplars to demonstrate the use of IoT in hospitality. Academic indexing websites such as Google Scholar and ScienceDirect are used to search for related terms. Whitepapers, IoT project websites of service providers and media coverage are accessed to collect information. Related work is investigated by classifying into major categories of hospitality.

Findings
Hospitality is one of the leading industries that has adopted IoT to create innovative services, but this topic has not been investigated deeply. A comprehensive study is needed to give guidance to decision-makers and helps to design better services by presenting practical and potential benefits.

Practical implications
The IoT will usher in great opportunities in hospitality by enabling novel applications for customization and personalization of the services. Operational processes will be redefined for efficiency and speed. It will alter the expectations and servicescape; thus, its integration will be vital in terms of competitiveness and success.

Originality/value
This study provides a comprehensive overview of IoT research and applications in the hospitality domain. It contributes to better understanding of recent trends and potentials. A holistic approach was used instead of focusing on a single sector which enables the consideration of all aspects of the topic. Theoretical support in addition to technical aspects, challenges and concerns are offered to the reader.
Supply chain management for circular economy: conceptual framework and research agenda
Authors: Hazen Benjamin T. , Russo Ivan , Confente Ilenia , Pellathy Daniel 
Published: December 2020

PurposeCircular economy (CE) initiatives are taking hold across both developed and developing nations. Central to these initiatives is the reconfiguration of core supply chain management (SCM) processes that underlie current production and consumption patterns. This conceptual article provides a detailed discussion of how supply chain processes can support the successful implementation of CE. The article highlights areas of convergence in hopes of sparking collaboration among scholars and practitioners in SCM, CE, and related fields.Design/methodology/approachThis article adopts a theory extension approach to conceptual development that uses CE as a “method” for exploring core processes within the domain of SCM. The article offers a discussion of the ways in which the five principles of CE (closing, slowing, intensifying, narrowing, dematerialising loops) intersect with eight core SCM processes (customer relationship management, supplier relationship management, customer service management, demand management, order fulfilment, manufacturing flow management, product development and commercialization, returns management).FindingsThis article identifies specific ways in which core SCM processes can support the transition from traditional linear approaches to production and consumption to a more circular approach. This paper results in a conceptual framework and research agenda for researchers and practitioners working to adapt current supply chain processes to support the implementation of CE.Originality/valueThis article highlights key areas of convergence among scholars and practitioners through a systematic extension of CE principles into the domain of SCM. In so doing, the paper lays out a potential agenda for collaboration among these groups.
A software reliability growth model with Gompertz-logarithmic failure time distribution
Authors: Yaghoobi Tahere 
Published: December 2020

PurposeThe Gompertz curve has been used in industry to estimate the number of remaining software faults. This paper aims to introduce a family of distributions for fitting software failure times which subsumes the Gompertz distribution.Design/methodology/approachThe mean value function of the corresponding non-homogenous Poisson process software reliability growth model is presented. Model parameters are estimated by the method of maximum likelihood. A comparison of the new model with eight models that use well-known failure time distributions of exponential, gamma, Rayleigh, Weibull, Gompertz, half normal, log-logistic and lognormal is performed according to the several statistical and informational criteria. Moreover, a Shannon entropy approach is used for ranking and model selection.FindingsNumerical experiments are implemented on five real software failure datasets varying from small to large datasets. The results exhibit that the proposed model is promising and particularly outperforms the Gompertz model in all considered datasets.Originality/valueThe proposed model provides optimized reliability estimation.
The influence of operational excellence on the culture and agility of organizations: evidence from industry
Authors: Carvalho André M. , Sampaio Paulo , Rebentisch Eric , Carvalho João Álvaro , Saraiva Pedro 
Published: December 2020

PurposeThis article offers a novel approach that brings together management, engineering and organizational behavior. It focuses on the understanding of organizational dynamics in an era of technological change, upholding the importance of organizational agility and of the cultural paradigm in the management of organizations.Design/methodology/approachIn this work, the authors present the conclusions from a set of studies carried out in organizations operating in technical and technological industries. The authors assessed the capabilities of these organizations in terms of operational excellence maturity and its impact on the organizational culture and organizational agility.FindingsResults show the importance of operational excellence either in developing or expanding organizational agility capabilities while reinforcing the cruciality of an excellence-oriented culture to sustain these efforts over time.Originality/valueIncreasingly unstable business environments have led to a growing interest in how to develop and maintain operational excellence in the face of continued and disruptive change. However, this interest has, so far, been advanced with little empirical evidence to support the corresponding predictions. This work offers the first practical evidence that continued focus and optimization of operations, with the right cultural alignment, helps organizations survive and thrive in increasingly volatile, uncertain, complex and ambiguous environments.
Experimental investigation on wheel–rail adhesion characteristics under water and large sliding conditions
Authors: Zhou Jiajun , Wu Mengling , Tian Chun , Yuan Zewang , Chen Chao 
Published: December 2020

Purpose
The purpose of this study is to investigate the adhesion characteristics of the wheel–rail under water and large sliding conditions. This is carried out by conducting a series of tests on a full-scale roller rig. The measured data provides an experimental base for conducting further theoretical research.

Design/methodology/approach
The influence of the slip ratio, rolling speed and the axle load on the adhesion coefficient between the wheel and the rail is analyzed under wet conditions using a full-scale roller rig.

Findings
From the research, it is found that the adhesion coefficient–slip ratio curve varies from the traditional theoretical description under water and large sliding conditions. Moreover, it is also observed that after the adhesion coefficient reaches the saturation point, the adhesion coefficient does not decrease, but continues to increase as the slip ratio increases.

Originality/value
The adhesion improvement phenomenon in this paper may provide new ideas for designing anti-skid control and braking system mechanisms for trains.

Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-07-2020-0236/
Grinding trajectory generation of hybrid robot based on Cartesian direct teaching technology
Authors: Xiao Juliang , Wang Yunpeng , Liu Sijiang , Sun YuBo , Liu Haitao , Huang Tian , Xu Jian 
Published: December 2020

Purpose
The purpose of this paper is to generate grinding trajectory of unknown model parts simply and efficiently. In this paper, a method of grinding trajectory generation of hybrid robot based on Cartesian space direct teaching technology is proposed.

Design/methodology/approach
This method first realizes the direct teaching of hybrid robot based on 3Dconnexion SpaceMouse (3DMouse) sensor, and the full path points of the robot are recorded in the teaching process. To reduce the jitter and make the speed control more freely when dragging the robot, the sensor data is processed by Kalman filter, and a variable admittance control model is established. And the joint constraint processing is given during teaching. After that, the path points are modified and fitted into double B-splines, and the speed planning is performed to generate the final grinding trajectory.

Findings
Experiment verifies the feasibility of using direct teaching technology in Cartesian space to generate grinding trajectory of unknown model parts. By fitting all the teaching points into cubic B-spline, the smoothness of the grinding trajectory is improved.

Practical implications
The whole method is verified by the self-developed TriMule-600 hybrid robot, and it can also be applied to other industrial robots.

Originality/value
The main contribution of this paper is to realize the direct teaching and trajectory generation of the hybrid robot in Cartesian space, which provides an effective new method for the robot to generate grinding trajectory of unknown model parts.
Measuring instructors continued intention to reuse Google Classroom in Iraq: a mixed-method study during COVID-19
Authors: Hussein Mahmood H. , Ow Siew Hock , Ibrahim Ishaq , Mahmoud Moamin A. 
Published: December 2020

Purpose
The use of learning management systems (LMSs) such as Google Classroom has increased significantly in higher education institutes during the COVID-19 pandemic. However, only a few studies have investigated instructors’ continued intention to reuse LMS. The purpose of this study is to investigate the factors that influence instructors’ intention to reuse an LMS in higher education institutes.

Design/methodology/approach
This study adopted a mixed-method research design. In the quantitative section, an integrated model of technology acceptance model and information system success model is proposed to explore the effects of system quality, service quality, information quality, perceived ease of use and perceived usefulness on instructors’ satisfaction and how their satisfaction will influence their intention to reuse Google Classroom in the future. In the qualitative section, to gain more understanding, instructors were asked to identify the challenges that inhibit the adoption of e-Learning technologies in public universities in Iraq and what are their recommendations to rectify them.

Findings
The findings revealed that service quality had no positive influences on the satisfaction of instructors, while other factors had varying levels of influence, the findings further showed that inadequate internet service and students lack of interest are the biggest challenges instructors faced during their experience with Google Classroom.

Research limitations/implications
To improve the generalizability of the results, future studies are recommended to include larger samples, in addition, further studies are also advised to take individual traits such as age and gender into consideration.

Originality/value
The outcomes of this study are expected to benefit researchers, policymakers and LMS developers who are interested in factors that affect instructors’ intention to reuse LMS in higher education institutes in developing countries.
The effect of the digital readiness of economies on international M&A performance
Authors: Moeini Gharagozloo M. Mahdi , Nair Anil , Chen Chen 
Published: December 2020

PurposeUnderstanding the mechanism through which digital economy is significantly impacting all dimensions of global economy has become a rising priority in recent years. The purpose of this paper is to investigate the critical role of digital readiness of economies around the world on the performance of international M&As as one of the major corporate strategies for firms' global expansion. We also study circumstances under which digital readiness of an economy matters to international M&As.Design/methodology/approachThe authors examined how digital readiness superiority (or inferiority) of the United States in comparison with host countries impact capital market reaction to international M&As announced by US public companies. To do this study, analysis was run on a sample of 1,393 IMAs by publicly traded US firms during the 2010–2016 period.FindingsThe study reveals that those public US companies that target companies in countries, in which the US has superior digital readiness to them, show better performance in terms of investors' reaction (capital market reaction) to the announcement of international M&As. In fact, markets will look at the superiority of US digital readiness to target country as an opportunity for transferring digital capabilities. Moreover, these patterns are pronounced in those M&A deals in which the acquiring company is from high-tech industry. However, interestingly when US companies already have a profitable growth track record or when acquirer and target are in the same industry, the market reacts negatively to this digital superiority.Originality/valueOverall, this study contributes to a better understanding of the mechanisms through which digitalization of economies impact the performance of multinational enterprises. It adds to the information management literature on corporate global strategy and is one of the first to examine the role of digital readiness on international M&As performance.
Intellectual capital: mediator of board of directors’ effectiveness and adoption of International Financial Reporting Standards
Authors: Tumwebaze Zainabu , Bananuka Juma , Alinda Kassim , Dorcus Kalembe 
Published: December 2020

Purpose
The purpose of this paper is twofold: to test whether intellectual capital mediates the relationship between board of directors’ effectiveness and adoption of International Financial Reporting Standards (IFRS) and to examine the contribution of the specific elements of intellectual capital and board of directors’ effectiveness to adoption of IFRS.

Design/methodology/approach
This study is cross-sectional. Usable questionnaires were received from 67 microfinance institutions (MFIs) that are members of the Association of MFIs of Uganda. The data was analyzed using Statistical Package for Social Sciences and MedGraph program (Excel version).

Findings
Results indicate that intellectual capital mediates the relationship between board of directors’ effectiveness and adoption of IFRS. Results further indicate that board independence and board meetings contribute significantly to the adoption of IFRS unlike board size and board committees. Results also indicate that in the intellectual capital elements, only structural capital and human capital significantly contribute to the adoption of IFRS unlike relational capital.

Originality/value
This study provides more insights on our understanding of the relationship between intellectual capital, board of directors’ effectiveness and adoption of IFRS. Specifically, it provides first time evidence of the mediation effect of intellectual capital in the relationship between board of directors’ effectiveness and adoption of IFRS using evidence from an African developing country – Uganda. Further, this paper adds to existing literature on corporate governance and reporting practices, as it provides more insights on the contribution of specific elements of board of directors’ effectiveness and intellectual capital to adoption of IFRS.
Effect of perception of COVID-19 and nonpharmaceutical intervention on desire and behavioral intention in touristic travels in Turkey
Authors: Kement Uzeyir , Çavuşoğlu Sinan , Demirağ Bülent , Durmaz Yakup , Bükey Aziz 
Published: December 2020

PurposeThis study analyzes the desires and behavioral intentions of tourists within the scope of perception of COVID-19 and nonpharmaceutical intervention during the COVID-19 pandemic.Design/methodology/approachThe population of the research consists of people on a touristic trip in Turkey. Because of the pandemic, questionnaire data was collected online between 25 April and 15 May 2020. The research was carried out with 712 questionnaire forms. The data obtained were analyzed by structural equation modeling in the SM-PLS statistics program.FindingsPerception of COVID-19 significantly and positively affects NPI and negatively and significantly affects desire. Perception of COVID-19 and NPI do not have a significant positive/negative effect on behavioral intention. Finally, desire has a significantly positive effect on behavioral intention.Research limitations/implicationsSince the research has limitations in terms of time, cost, accessibility and control difficulties, the entire population could not be reached. The study was carried out with only 712 tourists traveling in Turkey.Practical implicationsThe obtained results will impact, particularly the decisions taken in Turkey's tourism sector. Moreover, if tourism companies know the decisions of the consumers during the pandemic process, they can use the appropriate marketing techniques.Social implicationsThe result may give an idea about the decision-making process of the consumers on traveling during the pandemic. In this way, psychologically different research can be developed.Originality/valueThere has not been any study made in Turkey that investigated the context of the current research model. Therefore, this research is original.
Knowledge management and emotional exhaustion as moderators in the relationship between role conflict and organizational performance: evidence from India
Authors: Parayitam Satyanarayana , Usman Syed Aktharsha , Namasivaayam Rajeshwaran Raja , Naina Mohamed Shaik 
Published: December 2020

Purpose
This paper aims to investigate the importance of knowledge management as a moderator in the relationship between two of the burnout variables, namely, role ambiguity and work overload. In addition, the paper tests a conceptual model where emotional exhaustion is a moderator in the relationship between role ambiguity, work overload and performance.

Design/methodology/approach
Using a structured survey instrument, this paper gathered data from 692 respondents from the information technology industry in the southern part of India. The first psychometric properties of the instrument were tested and then hierarchical regression was used as a statistical technique for analyzing the data.

Findings
Results show that role conflict is positively related to role ambiguity and work overload, role ambiguity is negatively related to performance, work overload is positively related to performance, knowledge management moderates the relationship between role conflict and role ambiguity and role conflict and work overload. The hierarchical regression results also support that emotional exhaustion moderates the relationship between role ambiguity and performance and work overload and performance.

Research limitations/implications
As the present research is based on self-report measures, the limitations of social desirability bias and common method bias are inherent. However, this study attempts to minimize these limitations by following appropriate statistical techniques and procedures.

Practical implications
This study contributes to both practicing managers and the literature on conflict management. The study suggests that managers use knowledge management practices to mitigate the ill-effects of role conflict and enhance performance. This study also highlights the role of emotional exhaustion in organizations.

Originality/value
This study provides new insights about the importance of knowledge management practices and emotional exhaustion in the relationship between role conflict and performance. To the knowledge, the importance of knowledge management practices is underemphasized in conflict management research. The study also provides insights into the role of one of the burnout variables i.e. emotional exhaustion in its influence on performance. The implications of this relationship for organizational role theory and organizational learning theory and for management practice, are discussed.
Additive manufacturing technologies and business models – a systematic literature review
Authors: Florén Henrik , Barth Henrik , Gullbrand Jeanette , Holmén Magnus 
Published: December 2020

PurposeThis paper reviews research on the intersection between additive manufacturing technologies (AMTs) and business models (BM). The purpose of the review is to synthesize past research for the benefit of researchers, to describe the dominant research themes and aggregated research questions and to identify research gaps in the literature.Design/methodology/approachA systematic literature review of secondary data was conducted. The 288 publications in the review appeared in peer-reviewed journal articles, conference proceedings papers and book chapters. All publications are listed in this paper by publication year and publication source. The review also distinguishes between empirical and non-empirical studies, describes methodological approaches and categorizes the publications by unit of analysis and by theme.FindingsResearch on the intersection between AMT and BM, which has increased significantly in the last three years, reflects firms' and industries' growing interest in digital manufacturing processes. This review identifies twelve dominant themes in the literature that contribute important insights to the field. Aggregated research questions are identified in each theme. Research advances and gaps are presented. Four themes relate directly to BM: (1) BM types, (2) BM and technology, (3) BM design and processes and (4) BM value and supply chains.Originality/valueThis review is the first systematic literature review on the intersection between AMT and BM. As such, the review provides a guide for researchers as they explore gaps in the research and develop research questions on an aggregated level. The review also supports users of such technologies as they review their business practices and models in the so-called Digital Revolution.