bluuebunny/crossref_metadata_2025_split huggingface dataset:
The impact of Google on discovering scholarly information: managing STM publishers’ visibility in Google
Authors: Kostagiolas Petros , Strzelecki Artur , Banou Christina , Lavranos Charilaos 
Published: May 2020

Purpose
The purpose of this paper is to discuss Google visibility of five large STM publishers (Elsevier, Emerald Publishing, Springer, Taylor & Francis and John Wiley & Sons) with the aim to focus on and investigate various upcoming current issues and challenges of the publishing industry regarding discoverability, promotion strategies, competition, information-seeking behavior and the impact of new information technologies on scholarly information.

Design/methodology/approach
The study is based on data retrieved through two commercial online tools specialized in retrieving and saving the data of the domain's visibility in search engines: SEMrush (“SEMrush – Online Visibility Management Platform”) and Ahrefs (“Ahrefs – SEO Tools & Resources To Grow Your Search Traffic”). All data gathering took place between April 15 and the May 29, 2019.

Findings
The study exhibits the significance of Google visibility in the STM publishing industry taking into consideration current issues and challenges of the publishing activity.

Originality/value
This is a “new” trend, certainly of great significance in the publishing industry. The research is conducted in this paper and the theoretical background will be offered to the study of this issue.
Performance assessment of electronic theses and dissertations initiatives in Nigeria
Authors: Adetoro Salau Sadiat , Oyedum Georgina U. , Abifarin F.P. , Udoudoh S.J. , Alhassan Jibril A. 
Published: May 2020

Purpose
The purpose of this study is to investigate the performance of electronic theses and dissertations (ETD) initiatives in the repositories of federal government-owned universities due to the poor global visibility of ETDs from Nigeria.

Design/methodology/approach
An explanatory case study empirical research method was adopted for the study. Using an adapted methodology of Ghosh (2009) and multiple data gathering techniques, data was collected based on the three domains of the network of excellence on digital libraries (DELOS) digital library reference model.

Findings
The ETD initiatives in repositories of Nigerian federal universities have not made remarkable progress as digital libraries based on policy, content and system architecture. The specificity of ETDs is not clearly stated in the policies where available. The repositories housing the ETDs are also not compliant with the open archive initiative-protocol for metadata harvesting framework.

Research limitations/implications
The study focussed on ETD initiatives in federal government-owned universities. Although the findings of the study are relevant to other institutions in Nigeria and sub-Saharan Africa. It cannot be used as a basis for the generalisation based on other performance metrics.

Practical implications
This research study concluded that electronic theses and dissertations in Nigerian institutional repositories are not well managed for effective service delivery and long-term accessibility. The ill-management of the ETD initiatives is the reason for the poor global visibility and accessibility of these research output from this part of Africa.

Originality/value
The study assessed ETD initiatives using constructs from a theoretical framework.
Positive crossover loyalty shifts or negative temporal changes? The evolution of shopping mechanism in the O2O era
Authors: Ha Hong-Youl , Kitchen Philip J. 
Published: May 2020

Purpose
This paper aims to examine how customers encounter consumption-based evolution between mobile and offline platforms together with temporal and crossover effects. Counter to research on customer satisfaction theory, which shows that satisfaction directly affects loyalty, the authors show that when shopping between mobile and offline platforms, customers differently evaluate loyalty compared to the traditional satisfaction and loyalty approach. Also, customers differently evaluate three types of service quality from online to offline (O2O) platforms and response dynamically to firm satisfaction and loyalty.

Design/methodology/approach
This study tests temporal, carryover and crossover effects using longitudinal data sets.

Findings
From crossover loyalty shifts, the findings show that the relationship between offline provider satisfaction (OS) and mobile provider loyalty (ML) during consumption periods is consistently significant with similar impact. However, mobile provider satisfaction (MS) during the same periods does not impact offline provider loyalty (OL) in the same manner, but differs considerably in terms of pattern of influence. Specifically, the findings show that this crossover effect increases over time even though statistical impact is insignificant. Thus, the carryover loyalty shift has a positive impact when it originally occurs in the offline platform but differs significantly when it originates via the mobile platform. Practical implications – this study offers valuable guidance to managers on how O2O platform-centric firms try to enhance satisfaction with consumption system that links to three types of service quality and loyalty.

Research limitations/implications
This study offers valuable insights into offline and ML. This is seen, however, as an experimental study and further research using the same method would enable cross-cultural comparators.

Practical implications
Insights can be drawn from the findings, enabling comparisons relative to service quality-satisfaction-loyalty linkage across dual platforms. The idea of evolution and progression over time is particular pertinent to business practice assuming data sets are gathered, maintained and analyzed.

Originality/value
Insights can be used from the research findings, including but not limited to comparing the service quality-satisfaction-loyalty linkage across dual platforms and providing firms with an explanation of temporal evolution.
Is it my fault and how will I react? A phenomenology of perceived causes and consequences of workplace ostracism
Authors: Bilal Ahmad Raza , Fatima Tehreem , Imran Muhammad Kashif , Iqbal Kamran 
Published: May 2020

PurposeThis exploratory inquiry sheds light on the nature of victim (i.e. provocative and passive) and specific work context in shaping the perceived causes and outcomes of felt workplace ostracism in teaching faculty of Pakistani higher educational institutions (HEIs) based on target-centric victimization framework.Design/methodology/approachThis phenomenological research is based on data gathered from 30 ostracized teaching faculty members working in Pakistani public and private HEIs through in-depth semi-structured interviews. The interviews were tape-recorded, and transcription was entered in NVivo 12 Plus software to conduct thematic analysis.FindingsThis study found that provocative and submissive victim status, as well as the specific contextual factors in Pakistani HEIs (i.e. negative competition, cronyism, egoism and poor interpersonal relationships), is responsible for fostering workplace ostracism and yielding unique outcomes in each case.Originality/valueThis study has taken the scantly used target-centric victimization framework to distinguish the causes and consequences of workplace ostracism based on the nature of victim and work context in Pakistani HEIs .
BIM business value for asset owners: key issues and challenges
Authors: Munir Mustapha , Kiviniemi Arto , Jones Stephen , Finnegan Stephen 
Published: May 2020

PurposeThere is a need to develop the understanding of asset owners concerning the constraints of building information modelling (BIM) implementation, and its subsequent value realisation activities in asset management (AM) cannot be overstated. This is because the life cycle cost of a built asset is three times more than construction costs and five times more than the initial investment outlays. Hence, this paper investigated and identified the key issues and challenges of realising BIM business value in AM.Design/methodology/approachThe study adopted an explorative and deductive approach. A qualitative four-stage research design strategy was adopted using 10 semi-structured interviews and document analysis to collect data. These were analysed through qualitative thematic analysis.FindingsThe study identified 15 key barriers and classified them from the perspective BIM governance dimensions, namely people, process and technology. Furthermore, the study identified that more process-based challenges are experienced than people or technology. Of the identified challenges, three are people-related, eight are process-related and four are technology-related.Practical implicationsThe analysed results focussed on the development of the understanding of asset owners, policymakers and researchers regarding the complex challenges that hinder BIM utilisation and value realisation in AM. The findings of this paper support progress towards enhanced BIM adoption in the architecture, engineering and construction (AEC) industry by highlighting the significance of the identified challenges, their nature (people-, process- or technology-based) and the resultant effect on BIM business value realisation during asset operations.Originality/valueThe original contribution of this study was the exploration and identification of the current challenges experienced by asset owners in implementing BIM during asset operations and how these affect the derivation of BIM business value.
The impact of employees’ perceived CSR on customer orientation: an integrated perspective of generalized exchange and social identity theory
Authors: Hu Bing , Liu Jing , Zhang Xiang 
Published: May 2020

PurposePrior marketing and hospitality studies have largely ignored the role of corporate social responsibility (CSR) in shaping frontline employees’ customer orientation. This study aims to investigate the impacts of employee perceived CSRs on customer orientation in hotel industry.Design/methodology/approachThrough an onsite data collection from 642 frontline employees of 14 hotels in China, the moderated mediation model that links frontline employees’ perceptions of internal and external CSR to person-organization fit, work engagement and customer orientation were validated with the bootstrapping procedures.FindingsThe results reveal that a higher degree of perceived internal and external CSR leads to greater customer orientation through work engagement, and these indirect effects will be stronger with comparatively higher person-organization fit levels.Practical implicationsBy clarifying the connection between perceived CSR initiatives and customer-oriented behaviors, this study offers inspiration for hospitality managers to devise, allocate and leverage CSR investments, strategies and practices.Originality/valueTo the best of the authors’ knowledge, this study is the first to verify a moderated mediation model that investigates the impacts of perceived CSRs (i.e. internal vs external) on customer orientation, which not only uncovers some neglected antecedents of customer orientation but also provides a more nuanced insight into perceived CSR-customer orientation linkages.
Skeleton-based STIP feature and discriminant sparse coding for human action recognition
Authors: P Ushapreethi , G G Lakshmi Priya 
Published: May 2020

PurposeTo find a successful human action recognition system (HAR) for the unmanned environments.Design/methodology/approachThis paper describes the key technology of an efficient HAR system. In this paper, the advancements for three key steps of the HAR system are presented to improve the accuracy of the existing HAR systems. The key steps are feature extraction, feature descriptor and action classification, which are implemented and analyzed. The usage of the implemented HAR system in the self-driving car is summarized. Finally, the results of the HAR system and other existing action recognition systems are compared.FindingsThis paper exhibits the proposed modification and improvements in the HAR system, namely the skeleton-based spatiotemporal interest points (STIP) feature and the improved discriminative sparse descriptor for the identified feature and the linear action classification.Research limitations/implicationsThe experiments are carried out on captured benchmark data sets and need to be analyzed in a real-time environment.Practical implicationsThe middleware support between the proposed HAR system and the self-driven car system provides several other challenging opportunities in research.Social implicationsThe authors’ work provides the way to go a step ahead in machine vision especially in self-driving cars.Originality/valueThe method for extracting the new feature and constructing an improved discriminative sparse feature descriptor has been introduced.
How the operationalization of exposure impacts studies on direct-to-consumer advertising of prescription drugs
Authors: Savelli Melanie R. 
Published: May 2020

Purpose
Without having a shared operationalization of what constitutes a direct-to-consumer advertising (DTCA) exposure, it is impossible to accurately generalize findings about their effects. First, it needs to be established how the variables involved in exposures impact outcomes. This will allow for more accurate operationalizations.

Design/methodology/approach
A sample of 216 participants were recruited from Amazon’s Mechanical Turk and randomly assigned into one of four conditions to take an online survey. A 2 × 2 experiment (active/passive attention × low/high exposure) was conducted to determine if the level of attention, otherwise known as attentiveness, and the number of exposures impacted preferences for a fictitious prescription sleep aid.

Findings
Results indicated a significant difference among active and passive conditions such that active exposures resulted in stronger positive preferences.

Research limitations/implications
Studies using different operationalizations should not be aggregated for generalizations about the effects of DTCA of prescription drugs.

Originality/value
This paper urges researchers to clearly operationalize their definitions for “exposure” and to be hesitant about generalizing findings studies using different definitions.
Historical memory in the management of cultural security system of Russian society
Authors: Vodenko Konstantin , Rodionova Valentina I. , Shvachkina Lyudmila A. , Tikhonovskova Maria P. 
Published: May 2020

PurposeThe purpose of this paper is to develop a model of management of cultural security of Russian society.Design/methodology/approachThe methodological foundation of this research consists in comprehensive approach and activity approach, which make it possible to comprehend specific aspects of cultural security management as an element of the national security system. The research uses a riskologic approach, which reveals the nature of modern risks and threats to cultural security in the information society. A constructivist approach is used, from the perspective of which the interaction between cultural identity and historical memory of society is analyzed.FindingsIt has been found that historical memory is one of the factors that are able to ensure cultural security of society in the context of threats associated with the processes of cultural intervention, current geopolitical confrontation, during which information and psychological methods of destructive influence on the cultural identity of peoples are abundantly used. Therefore, in the system for managing cultural security of society, one should use a historical memory resource aimed at preserving the cultural identity of the people and transmitting it to the coming generations.Originality/valueIt has been substantiated that the growing geopolitical confrontation in the world and the crisis state of the spiritual realm of Russian society bring up the question of state responsibility for the cultural situation and the need to implement an effective national cultural policy. It has been established that only through the reliance on the cultural factor, crisis phenomena can be overcome and social stability and civil society consolidation can be achieved. The role of historical memory in the preservation of cultural identity of the people and ensuring cultural security of Russian society in the context of external and internal threats has been identified. In order to preserve and transmit historical memory, one should use all the structures responsible for the process of socialization of an individual: family, educational system, mass media, cultural establishments and leisure industry.
Research on power-law distribution of long-tail data and its application to tourism recommendation
Authors: Chen Xiang , Pan Yaohui , Luo Bin 
Published: May 2020

PurposeOne challenge for tourism recommendation systems (TRSs) is the long-tail phenomenon of ratings or popularity among tourist products. This paper aims to improve the diversity and efficiency of TRSs utilizing the power-law distribution of long-tail data.Design/methodology/approachUsing Sina Weibo check-in data for example, this paper demonstrates that the long-tail phenomenon exists in user travel behaviors and fits the long-tail travel data with power-law distribution. To solve data sparsity in the long-tail part and increase recommendation diversity of TRSs, the paper proposes a collaborative filtering (CF) recommendation algorithm combining with power-law distribution. Furthermore, by combining power-law distribution with locality sensitive hashing (LSH), the paper optimizes user similarity calculation to improve the calculation efficiency of TRSs.FindingsThe comparison experiments show that the proposed algorithm greatly improves the recommendation diversity and calculation efficiency while maintaining high precision and recall of recommendation, providing basis for further dynamic recommendation.Originality/valueTRSs provide a better solution to the problem of information overload in the tourism field. However, based on the historical travel data over the whole population, most current TRSs tend to recommend hot and similar spots to users, lacking in diversity and failing to provide personalized recommendations. Meanwhile, the large high-dimensional sparse data in online social networks (OSNs) brings huge computational cost when calculating user similarity with traditional CF algorithms. In this paper, by integrating the power-law distribution of travel data and tourism recommendation technology, the authors’ work solves the problem existing in traditional TRSs that recommendation results are overly narrow and lack in serendipity, and provides users with a wider range of choices and hence improves user experience in TRSs. Meanwhile, utilizing locality sensitive hash functions, the authors’ work hashes users from high-dimensional vectors to one-dimensional integers and maps similar users into the same buckets, which realizes fast nearest neighbors search in high-dimensional space and solves the extreme sparsity problem of high dimensional travel data. Furthermore, applying the hashing results to user similarity calculation, the paper greatly reduces computational complexity and improves calculation efficiency of TRSs, which reduces the system load and enables TRSs to provide effective and timely recommendations for users.
Unravelling the relationship between response time and user experience in mobile applications
Authors: Yu Mengli , Zhou Ronggang , Cai Zhao , Tan Chee-Wee , Wang Huiwen 
Published: May 2020

PurposeThis study examines the impact of response time on user experience for mobile applications and considers the moderating influence of gender and network environment on this relationship.Design/methodology/approachAn experiment was conducted with 50 young adults to evaluate their user experience of a mobile application that simulates variations in network environment and response time. User experience was evaluated based on the three constituent dimensions of tolerance, acceptance, and satisfaction.FindingsAnalytical results demonstrate that response time not only adversely affects user experience of mobile applications, but that this effect is not homogeneous across the three dimensions of tolerance, acceptance and satisfaction. The findings also illustrate that gender moderates the effect of response time on user experience, however, the negative influence is more salient for males than females, which is opposite to our hypothesis. The joint moderating influence of gender and network environment turned out to be partly significant.Practical implicationsBy illuminating users' tolerance, acceptance, and satisfaction with varied response times, findings from this study can inform the design of mobile applications such that desired levels of user experience can be assured with minimum resources.Originality/valueAlthough response time has been hailed as a key determinant of user experience for desktop applications, there is a paucity of studies that have investigated the impact of response time on user experience for mobile applications. Furthermore, prior research on response time neglects the multi-dimensional nature of user experience. This study bridges the above mentioned knowledge gaps by delineating user experience into its constituent dimensions and clarifying the effects of response time on each of these dimensions.
Getting closer by increasing distance: the dynamics of value creation spheres in health care logistics
Authors: Pohjosenperä Timo , Komulainen Hanna 
Published: May 2020

Purpose
This paper aims to explore the dynamics of value co-creation in the context of health care logistics by focusing on the change in the value creation spheres of a logistics service provider and its customer organization.

Design/methodology/approach
The development of value co-creation between the two organizations was researched through a qualitative case study that focuses on a situation wherein the hospital’s central warehouse was moved to a more distant location. Data consist of the interviews and focus group discussions of both nursing staff and logistics managers before and after the change. The empirical results are reflected to service and value co-creation literature as well as to existing knowledge about health care logistics.

Findings
The new situation compelled the counterparts to plan more structured logistics service procedures, as there was no longer any possibility for nursing staff to pick up urgently needed items from the central warehouse. This strengthened the role of the joint value creation sphere and made it more visible during the change.

Research limitations/implications
The study contributes to the evolving research on health care logistics and connects it to timely service value discussion. This paper proposes that as the physical distance of service facilities increases, the joint co-creation sphere, interestingly, gets widened during the change.

Practical implications
Managerially, the study provides implications for how to develop health-care material logistics to provide more value for both the logistics service providers and their customers.

Social implications
Understanding value co-creation in health care logistics services supports care organizations in developing their processes toward better care for the patients. Thus, health care logistics research facilitates societies and health-care systems to reach their goals in terms of better service and lower costs.

Originality/value
This study presents an up-to-date example of value co-creation in the scarcely researched context of health care logistics.