bluuebunny/crossref_metadata_2025_split huggingface dataset:
Career crescendo
Authors: Sharp Ryan 
Published: October 2019

Purpose
Research surrounding psychological capital (PsyCap) continues to expand as scholars and organizational leaders look to the strengths of positive organizational behavior (POB) and its effects in the workplace. Although previous research underscores connections between PsyCap and various organizational outcomes, there remains little research on its actual development. The purpose of this paper is to determine the efficacy of a six-week work-site intervention in improving PsyCap. The study included 49 individuals (n=32 assigned to the treatment group and n=17 to the comparison group). Using a pretest/posttest experimental design, the study showed that the intervention was efficacious in helping employees to develop greater PsyCap.

Design/methodology/approach
This study was part of a larger mixed methods design aimed at determining the efficacy of a work-site intervention in improving the PsyCap of employees. This design was chosen because it maximizes the strengths of both qualitative and quantitative methods while minimizing each of their weaknesses (Creswell and Plano Clark, 2007; Tashakkori and Teddlie, 1998). The specific mixed methods design implemented was the explanatory design using the participant selection model. This is a two-phase, sequential approach which began with a quantitative analysis and then drew upon those data to determine individuals who will be asked to participate in a follow-up study.

Findings
The purpose of this study was to determine the impact of a work-site intervention on the participants’ PsyCap in determining its developmental capacity. Previous studies have demonstrated strong correlations between PsyCap and many of the positive outcomes managers and supervisors desire for their employees –high productivity, low absenteeism, positive organizational citizenship, etc. (Luthans et al., 2013; Youseff and Luthans, 2007). With the results of the present study showing significantly greater improvement for the treatment group than their counterparts in the comparison group, it demonstrates that PsyCap can be developed and, consequently, these positive outcomes can accessed by a focused work-site intervention.

Originality/value
This paper builds on work already being done but focuses on the following significant gap in the literature: Can PsyCap be developed using work-site interventions? This study provides a compelling answer to that question and thus pushes the study of POB forward in its development.
Cyborgs as frontline service employees: a research agenda
Authors: Garry Tony , Harwood Tracy 
Published: October 2019

PurposeThe purpose of this paper is to identify and explore potential applications of cyborgian technologies within service contexts and how service providers may leverage the integration of cyborgian service actors into their service proposition. In doing so, the paper proposes a new category of “melded” frontline employees (FLEs), where advanced technologies become embodied within human actors. The paper presents potential opportunities and challenges that may arise through cyborg technological advancements and proposes a future research agenda related to these.Design/methodology/approachThis study draws on literature in the fields of services management, artificial intelligence, robotics, intelligence augmentation (IA) and human intelligence to conceptualise potential cyborgian applications.FindingsThe paper examines how cyborg bio- and psychophysical characteristics may significantly differentiate the nature of service interactions from traditional “unenhanced” service interactions. In doing so, the authors propose “melding” as a conceptual category of technological impact on FLEs. This category reflects the embodiment of emergent technologies not previously captured within existing literature on cyborgs. The authors examine how traditional roles of FLEs will be potentially impacted by the integration of emergent cyborg technologies, such as neural interfaces and implants, into service contexts before outlining future research directions related to these, specifically highlighting the range of ethical considerations.Originality/valueService interactions with cyborg FLEs represent a new context for examining the potential impact of cyborgs. This paper explores how technological advancements will alter the individual capacities of humans to enable such employees to intuitively and empathetically create solutions to complex service challenges. In doing so, the authors augment the extant literature on cyborgs, such as the body hacking movement. The paper also outlines a research agenda to address the potential consequences of cyborgian integration.
Role of commercial friendship, initiation and co-creation types
Authors: Busser James A. , Shulga Lenna V. 
Published: October 2019

Purpose
The purpose of this paper is to introduce and test customer perceptions of four types of value co-creation (VCC), explore VCC a priori condition of relatedness, operationalized as commercial friendship, examine customer voluntary participation in VCC through initiation (customer vs company), and the influence of these factors on relational outcomes of VCC: satisfaction, loyalty and trust.

Design/methodology/approach
A scenario-based 2×2×4 experimental design was set in a destination resort context: weak vs strong commercial friendship, customer vs company co-creation initiation and four types of VCC. The 248 resort guests were equally and randomly assigned to experimental conditions. Multivariate analysis of variance and repeated measures analysis of variance was utilized.

Findings
Results demonstrated that customers perceived VCC processes differently. Co-creation of experience and co-recovery outcomes had significantly higher relational outcomes when compared to co-creation of marketing and co-innovation. Experiencing stronger commercial friendship, as customer–company relatedness and being invited to co-create resulted in stronger customer relational outcomes.

Originality/value
The core theoretical contribution of this study is the comparative analysis of customer perceptions of four distinctly different types of VCC: co-innovation, co-creation of experience, co-creation of marketing and co-recovery. A priori conditions of relatedness and co-creation initiation were established as antecedents of VCC processes among customers and service providers. When a service provider initiates VCC, it can positively affect customers’ relational outcomes of satisfaction, loyalty and trust.
Assessing consumers’ motivations for purchasing remanufactured products
Authors: Gan Qinghua , Chen Shumei 
Published: October 2019

Purpose
Environmental crises and resource shortage have been matters of concern worldwide particularly, as the beginning of the twenty-first century. Remanufacturing can be one of the best approaches to promoting the development of circular economy and realizing the efficient use of resources. However, research studies indicate that the general public still remains unaware of the merits of remanufactured products. Hence, investigating main motivations of consumers to purchase remanufactured products is certainly worth exploring. The purpose of this paper is to find out consumers’ key motivations to purchase remanufactured products. A new multi-attributes decision-making method based on prospect theory (PT) is conducted.

Design/methodology/approach
Firstly, according to the prior literature, 12 main factors that influence consumers to purchase a remanufactured product are selected. Then, the single valued triangular neutrosophic numbers and triangular neutrosophic weighted geometric averaging operator are applied to rank them. Secondly, a multi-attribute decision-making method with PT is used to evaluate the utilities of new and remanufactured products, respectively. Based on the utilities, consumers’ preferred choice between the new and remanufactured products can be elicited.

Findings
The proposed method has been applied to a real survey. The results demonstrate that the proposed method is not only capable of recognizing the consumers’ key motivations for purchasing a remanufactured product but also able to deal with the ranking of the new and remanufactured products.

Originality/value
The contributions of this paper are threefold. Firstly, this paper attempts to explore the main motivations that encourage consumers to purchase a remanufactured product, instead of a new one. Secondly, the proposed method is established based on PT, taking consumers’ psychological behavior into consideration, which can obtain a relatively reasonable result. Thirdly, it can enrich the remanufacturing literature, serving as a guideline for consumers when purchasing a remanufactured product. In addition, this paper can help the remanufacturers make pricing and production decisions where necessary.
Regression and labyrinthine diagnosis – a case report
Authors: Tay Jing Ling , Lijo Alias , Wen Bixue , Zachariah Susan , Lal Manu 
Published: October 2019

Purpose
The purpose of this paper is to illustrate a lady with regression and disassociation with multiple psychiatric symptoms. This case highlights the limitations of descriptive psychopathology and the usefulness of psychodynamic psychopathology in explaining and managing the mental phenomena.

Design/methodology/approach
Case report: the patient R is a 29-year-old lady. She has been known to the mental health institution since 14 years old. Over the next 15 years, she was admitted 27 times. She had been diagnosed with schizophrenia, bipolar disorder, depression, mental retardation, autism spectrum disorder and dissociative identity disorder. She has been subjected to long-standing abuse by her mother.

Findings
Discussion: labyrinthine diagnosis – placing a diagnosis on R proves to be challenging. When R presents with psychosis like and depressive symptoms, she is labelled as having a primary psychotic disorder and mood disorder, respectively. When R regresses to the P or the non-verbal individual persona, she is deemed to have mental retardation and autism spectrum disorder. Furthermore, R’s intelligence quotient was tested to be 65 at 14 years old. However, the intelligence quotient test was not consistent with her level of functioning during her non regressed state and therefore not considered reliable. Explosive and emotional outbursts and a positive family history of bipolar disorder rendered her to be diagnosed with the same. The multiple personas seem classical of dissociative personality disorder. However, the personas seem to exist on a continuum and are not independent of each other. Upon regression, R seems to be fixated at the oral stage. R also reported amnesia of events especially her emotional outbursts, while she was displaying her third persona. Dissociation could have rendered her unable to remember these events.

Originality/value
While the use of descriptive psychopathology is pragmatic and has the obvious advantage of being free from the burden of seeking explanation of the psychopathological phenomenon in a theoretical construct such as the psychodynamic framework, not all patients can be awarded a meaningful diagnosis using such an approach. This case report exemplifies that psychiatric presentation in some patients refuses to be neatly subjected to a useful psychiatric diagnosis using descriptive psychopathology as the diagnostic tool resulting in a confusing array of diagnoses, with each diagnosis representing an isolated facet of the psychological world of the patient while ignoring the rest. Explanatory models of psychopathology such as psychodynamic psychopathology still remain relevant in such cases for both understanding and explanation of the mental phenomena, and devising appropriate intervention strategies.
Recovery colleges and dementia courses – a scoping survey
Authors: Lowen Christine , Birt Linda , West Juniper 
Published: October 2019

PurposeThe purpose of this paper is to understand how dementia is represented within current UK Recovery College courses and how people with dementia are involved with such courses.Design/methodology/approachA scoping survey was developed with seven multiple choice questions. Information was collected to find out: How many Colleges are currently offering dementia courses; have previously offered courses or plan to start offering courses; how they have developed their courses; who delivers them; who can attend; and how long courses have been running. Individual Recovery Colleges could leave contact details if they were interested in collaborating on future research projects. UK Recovery Colleges were identified using a published list (Anfossi, 2017) supplemented with internet searching. 86 e-mail messages were sent to Recovery Colleges inviting Leads/Managers to complete the survey through an electronic link.FindingsOf the 28 (32.6 per cent) Recovery Colleges who completed the survey, 11 reported to be currently offering dementia courses, while eight planned to start doing so. Six Recovery Colleges stated they were not currently offering dementia courses, have not done so previously and have no current plans to.Research limitations/implicationsThe survey results indicate variability in provision of UK Recovery College courses for people with dementia, and raise further questions about the way the courses are used, their acceptability and usefulness.Originality/valueThis service evaluation highlights the variability in what is offered, which is an important step in understanding the current service provision.
Does managerial ability affect the quality of environmental financial disclosure?
Authors: Chen Jason , Chen Jennifer 
Published: October 2019

Purpose
The purpose of this paper is to determine whether managerial ability affects the quality of corporate environmental financial disclosures.

Design/methodology/approach
Regression analysis is used to examine the association between managerial ability and the quality of corporate environmental financial disclosures.

Findings
The results of primary empirical tests find a negative association between projection errors of corporate environmental capital expenditures and managerial ability. Overall results suggest that (1) managers appear to be equally capable of making relatively accurate projections of total corporate capital expenditures, and (2) managers with higher managerial ability are capable of estimating the projection amounts that appear to be significant, yet do not deviate substantially to what they intend to spend in the subsequent year(s) for legitimation purposes.

Research limitations/implications
The data collected and analyzed include only publicly traded companies in the environmentally sensitive industries in the USA; therefore, the results should not be generalized to non-US listed, private and non-publicly traded businesses.

Practical implications
Results of this study provide practical implications for stakeholders in their decision-making. For instance, understanding how different levels of managerial ability affect corporate environmental disclosures quality assists the board of directors in their evaluations of the performance of current top management. Furthermore, when contemplating new laws, governmental agencies and legislators can consider how managerial ability might affect the likelihood of environmentally sensitive businesses to comply with full disclosure and other reporting requirements.

Social implications
Information regarding top management’s ability to carry out socially acceptable environmental practices is very valuable for investors who are interested in socially responsible and green investing.

Originality/value
This study contributes to and links between two research streams: managerial ability in management literature and environmental financial disclosure literature. This is the first study that empirically tests whether the managerial ability is a determinant of the quality of corporate environmental financial disclosures.
“F*ck off Google”: protest against Google Campus Berlin
Authors: Fritze Martin Paul , Gänser-Stickler Gertraud Maria , Türk Sarah , Zhao Yingshuai 
Published: October 2019

Theoretical basis
This case applies a stakeholder analysis to examine the trade-offs between the firm’s strategy and the interests of different stakeholder groups. A PESTEL analysis supports an evaluation of the firm’s situation. Consumer behavior theories on psychological ownership and territoriality offer a framework for analyzing the conflicts that arise from the inhabitants’ protests.

Research methodology
This case relies on secondary sources, including news reports, social media sites and company websites. This case has been classroom tested with undergraduate students in a strategic management course in January 2019 at the University of Cologne, Germany.

Case overview/synopsis
In November 2016, Google announced its intentions to rent a building in the Kreuzberg district of Berlin to open a Google Campus, a business incubator for tech start-ups that would offer entrepreneurs support, workshops and access to networks. Following the announcement, dissatisfied local communities organized protests, in which leaders complained that “It is extremely violent and arrogant of this mega-corporation, whose business model is based on mass surveillance and which speculates like crazy, to set up shop here” (Business Times, 2018). Berlin’s Government supported the Google Campus plan; inhabitants rejected it with fierce and persistent protests. In face of this challenge, was it still possible for Google to continue its plans in Berlin?

Complexity academic level
This case qualifies for use in strategic management classes at undergraduate and MBA levels. Its focus aligns well with stakeholder analyses, PESTEL analyses and business strategy. In addition, for courses on organizational communications or public relations, this case provides a way to explore the relationship between Google and its stakeholders, especially protesters, in detail. Moreover, this case is well suited for consumer research and public policy courses (e.g., transformative consumer research) centered on discussions of territoriality.
The older person as a client, customer or service user?
Authors: Corlin Tinna Elfstrand , Kazemi Ali 
Published: October 2019

Purpose
The purpose of this paper is to describe three different approaches to work in elderly care (i.e. professional, market-oriented and person-centred) and examine whether these theoretically derived approaches can be confirmed empirically. Additional aims were to examine the endorsement of these approaches and whether there were differences in the endorsement of these approaches in nursing home vs home care and municipality vs privately run care units.

Design/methodology/approach
Data were collected using a cross-sectional survey study of frontline care staff (n=1,342). Exploratory factor analysis was used to investigate the empirical validity of the proposed approaches to work in elderly care. A series of paired and independent samples t-tests were conducted to analyse mean differences between the proposed approaches to work.

Findings
A principal axis factoring analysis yielded three theoretically meaningful factors as proposed. These results indicated that the respondents were able to differentiate between three distinct but related approaches to work with older persons. The results also showed that the professional care approach was the highest endorsed and the market-oriented the lowest endorsed approach. No notable differences in approaches to work were observed in nursing home vs home care and municipality vs privately run care units.

Originality/value
This is the first study to examine multiple approaches to work in elderly care as previous research studies mainly have investigated the person-centred care approach. Current findings indicate that these approaches to work often coexist in various combinations and that the care staff adopts all these approaches but to varying degrees. The approaches differ in several important respects (e.g. legitimacy and view of the older person) and most likely affect the way care staff treats the older person and how the older person perceives their relationship with the care staff. Knowledge about these differences facilitates management of the care staff’s work situation and helps to improve the quality of care.
Low‐rank seismic denoising with optimal rank selection for hankel matrices
Authors: Wang Chong , Zhu Zhihui , Gu Hanming 
Published: October 2019

ABSTRACTBased on the fact that the Hankel matrix representing clean seismic data is low rank, low‐rank approximation methods have been widely utilized for removing noise from seismic data. A common strategy for real seismic data is to perform the low‐rank approximations for small local windows where the events can be approximately viewed as linear. This raises a fundamental question of selecting an optimal rank that best captures the number of events for each local window. Gavish and Donoho proposed a method to select the rank when the noise is independent and identically distributed. Gaussian matrix by analysing the statistical performance of the singular values of the Gaussian matrices. However, such statistical performance is not available for noisy Hankel matrices. In this paper, we adopt the same strategy and propose a rule that computes the number of singular values exceed the median singular value by a multiplicative factor. We suggest a multiplicative factor of 3 based on simulations which mimic the theories underlying Gavish and Donoho in the independent and identically distributed Gaussian setting. The proposed optimal rank selection rule can be incorporated into the classical low‐rank approximation method and many other recently developed methods such as those by shrinking the singular values. The low‐rank approximation methods with optimally selected rank rule can automatically suppress most of the noise while preserving the main features of the seismic data in each window. Experiments on both synthetic and field seismic data demonstrate the superior performance of the proposed rank selection rule for seismic data denoising.