bluuebunny/crossref_metadata_2025_split huggingface dataset:
A multidimensional approach to the outcomes of perceived value in business relationships
Authors: Zietsman Mariette Louise , Mostert Pierre , Svensson Göran 
Published: June 2020

PurposeThis study aims to explore the relationships, direct and indirect, between business customers’ perceived value, satisfaction and loyalty.Design/methodology/approachThe study was set in the business banking industry, with data collected from 381 micro-enterprise business customers of a large South African bank by means of a self-administered, internet-based questionnaire.FindingsThe results reveal that business customers’ perception of value results in both economic and non-economic satisfaction. The results further indicate that non-economic satisfaction mediates the relationship between economic satisfaction and behavioural loyalty.Research limitations/implicationsThe study contributes to business services marketing literature by taking a multidimensional approach to the traditional value-satisfaction-loyalty chain.Practical implicationsThe study contributes to business services marketing literature by emphasising the importance of perceived value in driving both economic and social outcomes, which, in turn, drives behavioural outcomes. By providing evidence of the outcomes associated with higher perceived value, service providers gain insights into the importance of focussing on value creation and the building of personal connections with micro-sized businesses to ensure future repurchase behaviour.Originality/valueThis research expands on current value research by positioning economic and non-economic satisfaction and attitudinal and behavioural loyalty as outcomes of business customers’ perceived value. This is possibly the first study to investigate satisfaction and loyalty as outcomes of perceived value where both comprise two distinct dimensions.
The impact of macro-fiscal factors and private health insurance financing on public health expenditure: evidence from the OECD countries for the period 2000–2017
Authors: Sfakianakis Georgios , Grigorakis Nikolaos , Galyfianakis Georgios , Katharaki Maria 
Published: June 2020

PurposeBecause of the 2008 global financial crisis aftermaths, economic downturn and prolonged recession, several OECD countries have adopted an austerity compound by significantly reducing public health expenditure (PHE) for dealing with their fiscal pressure and sovereign-debt challenges. Against this backdrop, this study aims to examine the responsiveness of PHE to macro-fiscal determinants, demography, as well to private health insurance (PHI) financing.Design/methodology/approachThe authors gather annual panel data from four international organizations databases for the total of OECD countries from a period lasting from 2000 to 2017. The authors apply static and dynamic econometric methodology to deal with panel data and assess the impact of several parameters on PHE.FindingsThe authors’ findings indicate that gross domestic product, fiscal capacity, tax revenues and population aging have a positive effect on PHE. Further, the authors find that both unemployment rate and voluntary private health insurance financing present a negative statistically significant impact on our estimated outcome variable. Different specifications and sample periods applied in the regression models reveal how inseparably associated are PHE and OECD's economies compliance on macro-fiscal policies for offsetting public finances derailment.Practical implicationsProviding more evidence on the responsiveness of PHE to several macro-fiscal drivers, it can be a helpful tool for governments to reconsider their persistence on fiscal adjustments measures and rank public health financing to the top of their political agenda. Health systems policies for meeting Universal Health Coverage (UHC) objectives, they should also take into consideration the voluntary PHI institution, especially for economies with insufficient fiscal capacity to raise public health financing.Originality/valueTo the best of knowledge, the impact of unemployment and voluntary PHI funding on public health financing, apart from other macro-fiscal and demographical parameters effect, remains unnoticed in the existing published studies on the topic.
Designing a medical rule model system by using rough–grey modeling
Authors: Karimi Tooraj , Hojati Arvin 
Published: June 2020

PurposeIn this study, a hybrid rough and grey set-based rule model is designed for diagnosis of one type of blood cancer called multiple myeloma (MM). The grey clustering method is used to combine the same condition attributes and to improve the validity of the final model.Design/methodology/approachSome tools of the rough set theory (RST) and grey incidence analysis (GIA) are used in this research to analyze the serum protein electrophoresis (SPE) test results. An RST-based rule model is extracted based on the laboratory SPE test results of patients. Also, one decision attribute and 15 condition attributes are used to extract the rules. About four rule models are constructed due to the different algorithms of data complement, discretization, reduction and rule generation. In the following phases, the condition attributes are clustered into seven clusters by using a grey clustering method, the value set of the decision attribute is decreased by using manual discretizing and the number of observations is increased in order to improve the accuracy of the model. Cross-validation is used for evaluation of the model results and finally, the best model is chosen with 5,216 rules and 98% accuracy.FindingsIn this paper, a new rule model with high accuracy is extracted based on the combination of the grey clustering method and RST modeling for diagnosis of the MM disease. Also, four primary rule models and four improved rule models have been extracted from different decision tables in order to define the result of SPE test of patients. The maximum average accuracy of improved models is equal to 95% and related to the gamma globulins percentage attribute/object-related reducts (GA/ORR) model.Research limitations/implicationsThe total number of observations for rule extraction is 115 and the results can be improved by further samples. To make the designed expert system handy in the laboratory, new computer software is under construction to import data automatically from the electrophoresis machine into the resultant rule model system.Originality/valueThe main originality of this paper is to use the RST and GST together to design and create a hybrid rule model to diagnose MM. Although many studies have been carried out on designing expert systems in medicine and cancer diagnosis, no studies have been found in designing systems to diagnose MM. On the other hand, using the grey clustering method for combining the condition attributes is a novel solution for improving the accuracy of the rule model.
Role of perceived risk in online banking and its impact on behavioral intention: trust as a moderator
Authors: Kaur Simarpreet , Arora Sangeeta 
Published: June 2020

Purpose
This paper aims to revisit the role of perceived risk in online banking, using an alternative view on trust as a moderator on the relationship between perceived risk and behavioral intention (BI). With this aim, the conceptual model was proposed to examine the impact of perceived risk on BI directly and indirectly via unified theory of acceptance and use of technology 2 along with its interactionist relationship with trust.

Design/methodology/approach
Structural equation modeling technique is used to analyze data collected from 677 bank customers via personal contact using a self-administered questionnaire.

Findings
The results indicate that perceived risk as a multi-dimensional construct has a direct and indirect impact on BI via performance expectancy, social influence, hedonic motivation and price value. Moreover, it was found that trust moderates the relationship between perceived risk and BI.

Practical implications
This study suggests that banks should create a trust-building mechanism in the online banking environment and develop certain risk management strategies such as providing detailed and thorough information, money-back guarantee and reassurance services to enhance confidence among the customers to use such services. The banks should also devote valuable efforts in designing website interface with improved security features to facilitate usability and reliability of online banking services.

Originality/value
The present study makes an important contribution to the existing literature on e-commerce, especially in the field of online banking, by proposing an interactionist model between perceived risk and trust. The proposed model has never been examined in the relevant literature and could be used to provide a solid theoretical foundation in the context of online banking adoption.
Non-profits and the environment in China: struggling to expand their franchise
Authors: Xie Yi , Meng Yan , Xiong Jie , Xu Lu , Yan Jie 
Published: June 2020

Purpose
Environmental non-governmental organizations (ENGOs), one of the major forces in environmental protection, have developed rapidly in the past few years, especially in developing countries such as China. This paper aims to reveal how the ENGOs select their focuses, specifically if they only concentrate on one focus or on contexts in which they obtain various focuses and the motivations behind their choosing strategies.

Design/methodology/approach
The current research interviewed 103 leaders of ENGOs covering every province in mainland China and adopts existing theories of NGOs alongside diversification strategy from a management perspective.

Findings
The results showed that most Chinese ENGOs now tend to be diversified but face different challenges. This research highlights the importance of ENGOs’ resources and capacities in facing current challenges and suggests directions to improve their diversification strategy.

Originality/value
This research adds value to the research of environmental NGOs and gives suggestions to environmental NGO practitioners, in particular to those in emerging markets.
Ready for the unexpected: theoretical framework and empirical findings on communication consulting
Authors: Hoffjann Olaf , Hoffstedde Karina , Jaworek Franziska 
Published: June 2020

PurposeAlthough the market for communication consultancies has been booming worldwide for many years now, there are still only a handful of theoretical concepts and empirical findings pertaining to communication consulting. This is the fundamental starting point for this paper, which sets out to answer the following research questions: What is the function of communication consulting? What are the differences between consultants' expectations of consulting and those of clients? How do consultants and clients deal with the contradiction between proximity and distance? What are the potential threats to the autonomy of consulting?Design/methodology/approachThe paper combines a theoretical framework of communication consulting with a survey of German communication consultants and clients.FindingsFirst, a theoretical framework is developed in which communication consulting is defined as follows: First, it opens up decision-related contingency and thus produces additional options for managing communicative relationships with internal and external target groups, before helping to close decision-related contingency. The results of the survey show that the expectations of clients and consultants for communication consulting are largely similar. In the closing dimension especially, most clients share the active role of self-conception of most consultants. On the other hand, in some opening activities, clients wish for more critical, independent and courageous consulting.Research limitations/implicationsThe scope of the empirical material is limited to communication consultants and clients in Germany and may therefore not be valid in other cultural contexts.Originality/valueThe paper closes a gap in both theory building and empirical research in communication consulting. The theory presented conceives of communication consulting as a hybrid of management consulting and process consulting and, in addition to the opening dimension, also takes the closing dimension of consulting into consideration for the first time. The study reveals a certain schizophrenia in clients: on the one hand, clients demand more critical consultants and thus call for more distance; on the other hand, clients prefer to be close to their consultants, particularly if they wish to work with them for the long-term.
The relationship among knowledge-based dynamic process capabilities, innovation processes and innovation performance: an empirical study of knowledge-based high-tech companies in Iran
Authors: Nazari Farzad , Rahimipour Anaraki Amir , Taghavi Seyedeh Safiyeh , Ghasemi Behzad 
Published: June 2020

Purpose
The purpose of this paper is to investigate the impact of knowledge-based dynamic process capabilities (KBDPCs) on innovation performance, considering the mediator role of innovation processes in the Iranian knowledge-based high-tech companies.

Design/methodology/approach
Based on an in-depth review of previous studies, the indicators pertaining to the research constructs were extracted. Then, exploratory and confirmatory factor analyses were applied to identify and confirm the research constructs. Partial least squares-based structural equation modeling was used to investigate the intended relationships.

Findings
The results of the direct effect showed that KBDPCs have a significant positive effect on innovation performance. Further, moderation analysis demonstrated that innovation processes are moderated by the relationship between KBDPCs and innovation performance. Accordingly, the findings revealed that KBDPCs affect product innovation performance and exploratory innovation and transitional innovation increase this effect. Also, the mediator role of exploitation innovation in the relationship between KBDPCs and process innovation performance was proved.

Research limitations/implications
As this research was performed in the Iranian context, caution should be taken regarding the generalizability of the findings.

Practical implications
This paper provides a roadmap based on existing scenarios to enhance innovation performance for the surveyed-companies, in particular, and other companies, in general.

Social implications
The social implication of this study is to respond to the challenge of the managers of Iranian knowledge-based high-tech companies to improve innovation performance through KBDPCs and innovation processes and to grow and develop a sustainable business.

Originality/value
Given rare studies that have so far been conducted on the research field, this study extends the theories of KBDPCs, innovation processes and innovation performance. The constructs of the research model and relationships intended among them are also significant.
The quest of tourism and overall well-being: the developing economy of Pakistan
Authors: Khan Asif , Bibi Sughra , Lyu Jiaying , Alam Mohammad , Khan Muhammad Mussa , Nurunnabi Mohammad 
Published: June 2020

PurposeThis study aims to examine the causal relationship between tourism and overall well-being. The main objective of this research is to inform the policymakers that tourism can play a vital role in shaping the overall well-being in the developing economies.Design/methodology/approachThis investigation used several time series techniques and procedures that include bounds test and autoregressive distributed lag mechanism to analyze the relationship between tourism and overall well-being in Pakistan by using time series data for the period 1980-2016.FindingsThe findings suggest a significant positive relationship between tourism and overall well-being both in the short and long run. The authors find that tourism and overall well-being affect each other positively.Practical implicationsThis research indicates that policymakers and government can improve the overall well-being through tourism development. However, tourism policies and long-term planning should be focused on sustainable developments for achieving long-term goals. Besides, special incentives should be provided to the private sector for tourism development.Originality/valueTo the best of the authors’ knowledge, this is the first investigation that examines the causal relationships between tourism and overall well-being through objective indicators in a developing economy. This study fills the immense literature gap and provides new directions to scholars to investigate the mentioned relationship through objective indicators.
Corporate governance and dividend policy in Sri Lankan firms: a data triangulation approach
Authors: Baker H. Kent , Dewasiri Narayanage Jayantha , Premaratne Sandaram P. , Yatiwelle Koralalage Weerakoon 
Published: June 2020

Purpose
This paper aims to investigate the relation between corporate governance and dividend policy in Sri Lankan firms.

Design/methodology/approach
The data set consists of market data using 1,608 firm-year observations from 201 firms listed on the Colombo Stock Exchange and survey-based data from 151 respondents from the same 201 firms. The authors use data triangulation to examine the two approaches.

Findings
The analysis of the market data reveals that a significantly positive relation between corporate governance on both the propensity to pay dividends and dividend payout. Survey analysis confirms these findings. Triangulated evidence supports the outcome model of dividends, free cash flow and agency cost theories.

Practical implications
The findings are useful not only for management in developing suitable corporate governance practices and dividend policies for their firms but also for shareholders in evaluating both existing and new investments. Future researchers should investigate the same phenomenon in other contexts using triangulation approaches to confirm their findings.

Originality/value
This study is the first to use governance indices both in terms of survey and market-based data to examine the relation between corporate governance and dividend policy.
Spoofing: effective market power building through perception alignment
Authors: Dalko Viktoria , Michael Bryane , Wang Michael 
Published: June 2020

Purpose
This paper aims to show that market power exists in financial markets and analyze how spoofing is used by a high-frequency trader to build market power by taking advantage of both behavioral weaknesses of individual investors and microstructural loopholes of trading venues.

Design/methodology/approach
After showing that market power exists in the financial market, this paper centers around the question of how market power is constructed in the financial market. To sharpen the answer to the question, the paper compares the conditions needed for market power construction in the financial market with those needed in the goods market. The paper selects spoofing, the frequently used order-based tactic in high-frequency trading strategies, to analyze in detail how spoof orders can ignite herding with market power building as the essence. The Flash Crash that occurred in the New York Stock Exchange on May 6, 2010 provides an excellent case of market power construction exhibited in spoofing.

Findings
The behavioral mechanism of market power construction in the case of spoofing is perception alignment. It becomes effective when two necessary conditions are met: the spoof trader takes advantage of the incomplete order display set up by the exchange; and the behavioral weaknesses exhibited by numerous individual investors. In addition to these key conditions, this paper finds other ones for market power to be created in the financial market. They are easier, quicker, more secret, more flexible and less risky relative to the conditions for market power building in the goods market.

Practical implications
The detailed analysis points to the behavioral mechanism, i.e. perception alignment, and microstructural mechanism, i.e. incomplete order display, that could be responsive to regulation.

Originality/value
The originality of the findings is to uncover the mechanism of spoofing in taking advantage of behavioral biases of individual investors. The value is to gain more complete understanding of the essence of herding caused by spoofing.
Trait‐based approaches reveal fungal adaptations to nutrient‐limiting conditions
Authors: Camenzind Tessa , Lehmann Anika , Ahland Janet , Rumpel Stephanie , Rillig Matthias C. 
Published: June 2020

SummaryThe dependency of microbial activity on nutrient availability in soil is only partly understood, but highly relevant for nutrient cycling dynamics. In order to achieve more insight on microbial adaptations to nutrient limiting conditions, precise physiological knowledge is needed. Therefore, we developed an experimental system assessing traits of 16 saprobic fungal isolates in nitrogen (N) limited conditions. We tested the hypotheses that (1) fungal traits are negatively affected by N deficiency to a similar extent and (2) fungal isolates respond in a phylogenetically conserved fashion. Indeed, mycelial density, spore production and fungal activity (respiration and enzymatic activity) responded similarly to limiting conditions by an overall linear decrease. By contrast, mycelial extension and hyphal elongation peaked at lowest N supply (C:N 200), causing maximal biomass production at intermediate N contents. Optimal N supply rates differed among isolates, but only the extent of growth reduction was phylogenetically conserved. In conclusion, growth responses appeared as a switch from explorative growth in low nutrient conditions to exploitative growth in nutrient‐rich patches, as also supported by responses to phosphorus and carbon limitations. This detailed trait‐based pattern will not only improve fungal growth models, but also may facilitate interpretations of microbial responses observed in field studies.
1603: Multiple Monarchy and Scottish Identity
Authors: MASON ROGER A. 
Published: June 2020

AbstractEarly modern geopolitics were largely driven by dynastic imperatives – births, marriages and deaths among Europe's royal families – and this article approaches the union of 1603 from the perspective of J. H. Elliott's A Europe of Composite Monarchies. Thus, it explores how Scots perceived their place within this new dynastic empire and the hopes and fears their new relationship with England engendered. It begins, however, by examining the baptism in 1594 of James VI's son and heir, Prince Henry, and the clear dynastic message that the Scottish king was sending to his future English subjects. It then turns to the ways in which the Scots sought to celebrate the king's accession to the English and Irish thrones in 1603, ways that deliberately legitimised their belief that the union should be perceived as one of equals. It then examines four tracts written at the time of the union by the Scottish lawyer and legal scholar Thomas Craig of Riccarton that reveal both the aspirations and anxieties that the union generated in Scotland. Overall, it argues that Scots were both deeply sceptical of the king's plans for ‘complete’ union and deeply hostile to prevailing English assumptions of superiority. Rather they saw it as a union of equals with profound implications for the future stability of the new Stewart imperium.