bluuebunny/crossref_metadata_2025_split huggingface dataset:
Insurable and non-insurable risks in complex project deals: case of the Ghanaian construction industry
Authors: Owusu-Manu De-Graft , Ghansah Frank Ato , Darko Amos , Asiedu Richard Ohene , Edwards David John 
Published: May 2020

PurposeThe purpose of this study is to investigate the insurable risks that impacted the operations on complex construction projects in developing countries using Ghana as a case study.Design/methodology/approachIn this study, structured questionnaires were used to collect relevant information from the top management of construction and insurance firms in Ghana, comprising 50 industry professionals. The study adopted theχ2and independent samples’ttest to interpret the responses from participants.FindingsThe study revealed the major risks that severely impacted the operations on complex construction projects, including strikes and labour disputes, long waiting time for approval of test samples, damages to property during construction, delay in payment to contractor for work done, poor construction method, pressure to deliver project on an accelerated schedule, labour shortage, permits delayed or take longer than expected, inaccurate materials estimating, change in weather pattern, low productivity of subcontractors and inadequate contractor experience.Practical implicationsThe study is expected to contribute to increase in the awareness of the insurable risks and policies that project participants are exposed to, which will serve as a decision-making tool for contract formation.Originality/valueThis study assists in managing construction and insurance firms to note the major risk in managing a complex construction project. In addition to knowing the major risks identified, the study investigates the insurable risk by managing both construction and insurance firms.
Financial literacy and behavioural biases of individual investors: empirical evidence of Pakistan stock exchange
Authors: Rasool Nosheen , Ullah Safi 
Published: May 2020

Purpose
Financial literacy is a crucial element of financial decision-making, exerting significant influence on the behaviour of individual investors, while making budgetary, house financing, stock investing and retirement planning decisions. So, the purpose of this research is to determine the relationship between financial literacy and behavioural biases of individual investors in Pakistan.

Design/methodology/approach
In this research paper, a sample of 300 observations was obtained through questionnaires from individual investors residing in Lahore and invested in Pakistan Stock Exchange. The data obtained, was passed through Cronbach’s Alpha and Exploratory Factor Analysis (EFA). The hypothesis developed for the research was tested by Pearson’s Chi-square and Ordinal Regression Analysis.

Findings
The hypothesis testing of the research concluded that there is a negative association between financial literacy and behavioural biases of individual investors. So, it means; with an increase in level of financial literacy, the likelihood of investor facing behavioural biases reduces. It also appeared that male respondents have more financial literacy than female respondents

Originality/value
Previous studies in the field of finance, identified different factors causing the financial behaviour of individual investor of Pakistan, and also focused on level of financial literacy in Pakistan, but these studies have not emphasized the crucial relationship between financial literacy and behavioural biases of individual investors. Thus, the unique empirical analysis developed in this paper has accentuated the financial literacy as a factor that mitigates behavioural biases of individual investor.
Operational definition for doubtful activities (Shubuhat) based on Islamic finance perspective
Authors: Ahmed Essia Ries , Yahya Sofri Bin , Haron Harashid , Mohamed Djafar Henni 
Published: May 2020

Purpose
The purpose of this paper is to give another perspective on the definition of doubtful activities (Shubuhat) in the context of Islamic finance activities.

Design/methodology/approach
This study used qualitative approach from interviews with experts in Islamic finance and religious scholars.

Findings
This study highlights the synthesized Shubuhat definition from the previous studies and the contemporary religious experts. Therefore, the definition of Shubuhat has been conceptualized to Islamic finance in this study. This proposes a novel operational definition of Shubuhat from the Islamic finance perspective.

Originality/value
This study would enlighten the Ummah and contribute to knowledge to provide clarification on the Shubuhat fundamentals for further investigations and with more detailed description of the Shubuhat. Also, this study introduces a value chain of Sharīʿah-compliance by adding the elements of Shubuhat to the general understanding of Sharīʿah-compliance which has been generally understood as having the elements of halal and haram.
More than a feeling? Toward a theory of customer delight
Authors: Parasuraman A. , Ball Joan , Aksoy Lerzan , Keiningham Timothy Lee , Zaki Mohamed 
Published: May 2020

PurposeResponding to an increasing call for a more comprehensive conceptualization of customer delight, the purpose of this paper is to expand the theory of customer delight and to examine the implications of such an expanded view for service theory and practice.Design/methodology/approachThis paper presents the results of three qualitative studies. The first study explores customer delight through self-reported consumption experiences in customer-selected contexts, followed by one-on-one in-depth interviews. The second involves focus groups and the third examines self-reported incidents of delightful customer experiences.FindingsThis research finds that customer delight goes beyond extreme satisfaction and joy and surprise to include six properties that—individually or in combination—characterize customer delight. An expanded conceptualization of how customer delight can be defined is proposed in which customer delight is associated with various combinations of six properties – the customer experiencing positive emotions, interacting with others, successful problem-solving, engaging customer’s senses, timing of the events and sense of control that characterizes the customer's encounter.Research limitations/implicationsIt is clear from the findings of this research that there is no single property that is associated with delight. Through the facilitation of multiple properties, managers have the potential to create a multitude of routes to delight. It is recommended that future research (1) identify and explicate these alternative routes for engendering delight using the six properties identified, and (2) develop a general typology based on service context and characteristics, customer segment, etc. that further stimulates scholarship on delight, and offers more industry-specific insights for managers.Practical implicationsInsights from this investigation will encourage managers and service designers to think more broadly and creatively about delight. Doing so will open up new opportunities for achieving customer delight, beyond merely focusing on extreme satisfaction or surprise and joy strategies currently dominating discussions of customer delight.Originality/valueThis paper makes several contributions to the service literature. First, it extends current conceptualizations of customer delight and offers an expanded definition. Next, it demonstrates how this new understanding extends the existing literature on delight. Finally, it proposes an agenda for future delight research and discusses managerial implications, opening up new opportunities for firms to design delightful customer experiences.
Understanding the elderly and their next of kin’s usage of mobile personal safety service
Authors: Säynätmäki Olli , Zhang Yixin 
Published: May 2020

Purpose
This study aims to understand elderly people and their family members’ perceptions and usage of a mobile personal safety service.

Design/methodology/approach
The study adopts both interviews and analysis of actual usage data to cross-validate the findings. Four family groups and 11 subjects participated in the study.

Findings
Elderly people are willing to learn to use the mobile safety service, and some elderly people explore more features than their younger family members. Family support facilitates their learning. Elderly people feel psychologically secure when using the mobile safety service. Privacy concerns are mitigated because they consider location sharing is necessary for the service.

Research limitations/implications
The current sample is small, as it involves collection of both interview data and actual usage data. Considering the emergency of the mobile personal safety service, the study is exploratory.

Practical implications
The findings suggest that elderly people are willing to learn and use technology such as the mobile safety service, which is relevant to their daily lives. Designers may think about how to highlight the relevancy aspect of technologies in elderly peoples’ lives.

Originality/value
This study is one of the earliest studies about elderly people’s usage of mobile safety service. This study reveals that elderly people are willing to learn to use the mobile safety service and explore its features. Technical support from family members and relevancy of the service in their daily lives may encourage them to use the technology.
Benchmarking of cleaner production in sand mould casting companies
Authors: da Silva Henrique Guilherme , Ferreira João Carlos Espíndola , Kumar Vikas , Garza-Reyes Jose Arturo 
Published: May 2020

PurposeThe purpose of this research was to develop new sustainability indicators consistent with the sand mould casting industry, through benchmarking of cleaner production (CP), in order to identify the levels of practice and performance of companies of the casting sector. In addition, a lean manufacturing checklist was specified in order to verify the presence of lean manufacturing techniques employed to eliminate waste towards CP. No previous work was found in the literature that attempts to assess practices and performance of companies performing sand mould casting (a significantly polluting manufacturing process) in the context of CP and lean manufacturing.Design/methodology/approachFor the application of this benchmarking, nine companies from the sand mould casting sector were studied, where the profile of each company was analysed through eight variables and 47 indicators. Data was obtained through face-to-face visits and questionnaire application in the companies, and the data was analysed both quantitatively and qualitatively.FindingsThe results obtained were the diagnosis of companies' practices and performance resulting from their position in the benchmarking charts, as well as the identification of the areas in which companies should implement improvements aiming at achieving CP.Research limitations/implicationsThis research was developed specifically for sand mould casting companies, and each process has its own characteristicsPractical implications14 companies were invited to participate in this survey, but nine companies agreed to participate. Unfortunately, there were companies that declined to participate in the survey.Originality/valueIt is important to diagnose casting companies regarding CP practices, performance and deployment potential. Thus, important negative issues in the company can be identified, and with this information, they can develop actions focussed on cases that need more attention. In addition, this work contributes to evaluate the relationship and efficiency of improvement actions developed by companies in the context of both lean manufacturing and CP, aiming to reduce or eliminate the environmental impact. The improvement of practices and performance of a company regarding CP is considered to be beneficial to supply chain management in the context of sustainability, as the other participating companies are likely to seek ways to reduce environmental impact, and the diagnostics provided by this work may also be used by those companies.
Record linking in the EHRI portal
Authors: Arie Erez Sigal , Blanke Tobias , Bryant Mike , Rodriguez Kepa , Speck Reto , Vanden Daelen Veerle 
Published: May 2020

Purpose
This paper aims to describe the European Holocaust Research Infrastructure (EHRI) project's ongoing efforts to virtually integrate trans-national archival sources via the reconstruction of collection provenance as it relates to copy collections (material copied from one archive to another) and the co-referencing of subject and authority terms across material held by distinct institutions.

Design/methodology/approach
This paper is a case study of approximately 6,000 words length. The authors describe the scope of the problem of archival fragmentation from both cultural and technical perspectives, with particular focus on Holocaust-related material, and describe, with graph-based visualisations, two ways in which EHRI seeks to better integrate information about fragmented material.

Findings
As a case study, the principal contributions of this paper include reports on our experience with extracting provenance-based connections between archival descriptions from encoded finding aids and the challenges of co-referencing access points in the absence of domain-specific controlled vocabularies.

Originality/value
Record linking in general is an important technique in computational approaches to humanities research and one that has rightly received significant attention from scholars. In the context of historical archives, however, the material itself is in most cases not digitised, meaning that computational attempts at linking must rely on finding aids which constitute much fewer rich data sources. The EHRI project’s work in this area is therefore quite pioneering and has implications for archival integration on a larger scale, where the disruptive potential of Linked Open Data is most obvious.
Adopting Six Sigma DMAIC for environmental considerations in process industry environment
Authors: Prashar Anupama 
Published: May 2020

PurposeThe aim of the study is to develop and apply a continuous improvement (CI) framework by introducing environmental considerations into the Six Sigma DMAIC (define–measure–analyze–improve–control) cycle for a continuous identification, evaluation and implementation of promising opportunities of enhancing environmental sustainability of process-based industries.Design/methodology/approachAction research approach within the research design of a single case study was used for illustrating the application of the proposed DMAIC framework for improving operational and environmental performance in the process-industry environment of a pharmaceutical manufacturing company.FindingsThe case study illustrated the implementation of DMAIC cycle for optimizing the energy consumption of pharmaceutical plants producing bulk drugs for medication. After improving the energy distribution in the cooling tower (CTW), chilled brine (CHB) and chilled water (CHW) system, the pharmaceutical plant was able to achieve an annual economic benefit of US$97,047 and environmental benefits of mitigating CO2 emissions of 807.44 t (CO2) by reducing the electricity and furnace oil consumption.Originality/valueThe framework may be adopted for environmental considerations specific to process-based industry such as chemical plant, fertilizer units, thermal power plant and food processing industry.
Dimensions and triggers of memorable tourism experiences: evidence from Italian social enterprises
Authors: Castellani Paola , Bonfanti Angelo , Canestrino Rossella , Magliocca Pierpaolo 
Published: May 2020

PurposeThis paper explores the dimensions and triggers of memorable tourism experiences (MTEs) from the service provider perspective. Specifically, it focuses on MTEs offered by tourism social enterprises (TSEs) in Italian tourist destinations that are growing in popularity.Design/methodology/approachThis study adopted a qualitative approach using Gioia methodology. After a preliminary email survey, data were collected from Italian TSEs using semi-structured interviews.FindingsMTE dimensions include hedonism, novelty, refreshment, local culture, meaningfulness, knowledge, involvement, surprise and servicescape, while its triggers relate to TSE characteristics – value proposition (authenticity and unconventionality), value constellation (relationships with local communities and public and private institutions) and social and economic profit (generation of revenue, strengthening of business and new employment opportunities). Using these results, this study proposes a model for TSEs to create MTEs.Research limitations/implicationsThis study advances the MTE research in relation to TSEs, a specific category of tourism company that plays an essential role in contemporary tourism.Practical implicationsThis study makes recommendations to TSE managers on how to create and effectively manage MTEs to ensure survival and competition in the global market.Social implicationsThis analysis highlights that TSEs contribute to improving the social conditions of little-known areas through the development of inclusive social projects and the creation of new job opportunities.Originality/valueTo the best of the authors' knowledge, this is the first study to examine MTEs from the TSE service provider perspective.
Alignment of tourism investment to the SDGs in Jamaica: an exploratory study
Authors: Spencer Andrew J. , McBean Larisa M. 
Published: May 2020

Purpose
The purpose of this paper is to ascertain the level of alignment of tourism investment in Jamaica with the Sustainable Development Goals (SDGs), and their economic, social, cultural and environmental impacts on the country.

Design/methodology/approach
This study is interpretive, combining both quantitative and qualitative research methods. This comprises primary data; collected from interviews of tourism policy makers and experts; and analysis of secondary research data on tourism investments made by government agencies and other organizations that generate and/or provide official statistical data. Interviews are conducted in a semi-structured, open-ended format that enable respondents to provide insights and expound on ideas shared.

Findings
The findings reveal that some SDGs have greater alignment with some of the targets of the SDGs than others. The results proffer a possible reason for this; this could be owing to the priorities of the Ministry of Tourism as it relates to investment in tourism development – investment in improved infrastructure is high on the priority of the Ministry, and therefore reflects better alignment to SDG 9, which relates to infrastructure.

Research limitations/implications
This study provides a backdrop from which to assess Jamaica’s investment activities in furtherance of inclusive and sustainable tourism. The findings also inform decision makers – whether they continue on the current trajectory, or in facilitating adjustments to enable tourism investments to better align with the SDGs. The main limitation lies in the fact that the research findings may only be transferable and generalized to the extent that other jurisdictions bear similar macroeconomic characteristics to Jamaica.

Practical implications
This study lends itself to opportunities for future research in other similar small island developing states. It also contributes to the body of knowledge on investments that work to further the aims of the SDGs and provides a base from which to conduct further research.

Social implications
The social implications of tourism investment closely align with SDGs including tourism that is more inclusive and sustainable; that reduces income inequalities; that is beneficial to all Jamaicans, whether directly or indirectly; and that contributes to the development of human capital.

Originality/value
This study evaluates investment alignment with the SDGs in relation to Destination Jamaica. No previous work has been done to explore this relationship; hence, this research is pivotal in informing decision makers and continuing research in this area.
Data‐driven retrieval of primary plane‐wave responses
Authors: Meles Giovanni Angelo , Zhang Lele , Thorbecke Jan , Wapenaar Kees , Slob Evert 
Published: May 2020

ABSTRACTSeismic images provided by reverse time migration can be contaminated by artefacts associated with the migration of multiples. Multiples can corrupt seismic images, producing both false positives, that is by focusing energy at unphysical interfaces, and false negatives, that is by destructively interfering with primaries. Multiple prediction/primary synthesis methods are usually designed to operate on point source gathers and can therefore be computationally demanding when large problems are considered. A computationally attractive scheme that operates on plane‐wave datasets is derived by adapting a data‐driven point source gathers method, based on convolutions and cross‐correlations of the reflection response with itself, to include plane‐wave concepts. As a result, the presented algorithm allows fully data‐driven synthesis of primary reflections associated with plane‐wave source responses. Once primary plane‐wave responses are estimated, they are used for multiple‐free imaging via plane‐wave reverse time migration. Numerical tests of increasing complexity demonstrate the potential of the proposed algorithm to produce multiple‐free images from only a small number of plane‐wave datasets.
Teaching, Freedom and the Human Individual
Authors: Rödl Sebastian 
Published: May 2020

Abstract
The essay represents teaching as the coming to be of the human individual. In order to do so, it reflects on the character of human life by which it is knowledge of itself. Being knowledge of itself, human life is self-determining or free. Therefore generality and particularity come together in the human being in a distinctive way: a human being is not an exemplar, instance or specimen of a species, nature or life-form. Rather, she is her own principle. This is captured in the idea of the human being as an individual. The essay reveals teaching to be the form of coming to be which is proper to what is an individual in this sense. In this way, the essay shows teaching to be internal to human freedom.
Executive functioning and word reading in Hong Kong Chinese children: A 1‐year longitudinal perspective
Authors: Fung Wing Kai , Chung Kevin Kien Hoa , Lam Chun Bun 
Published: May 2020

This study examined the bidirectionality between kindergarten children's executive functioning (EF) and word reading across two time points. Participants were 523 Hong Kong Chinese‐speaking children (mean age at Time 2 = 64.59 months; 52.9% male) and their parents. At Time 1, children were administered the measures of EF skills: inhibitory control, attention shifting, working memory and Chinese word reading. They were reassessed with these measures at Time 2 one year later. Results from the cross‐lagged panel model revealed that, controlling for child age, gender and parental education levels, children's word reading at Time 1 was significantly predictive of their working memory at Time 2, but that the three EF skills at Time 1 were not predictive of word reading at Time 2. These findings underscored the role of early word reading in promoting children's working memory.