bluuebunny/crossref_metadata_2025_split huggingface dataset:
Matching training to individual learning styles improves information security awareness
Authors: Pattinson Malcolm , Butavicius Marcus , Lillie Meredith , Ciccarello Beau , Parsons Kathryn , Calic Dragana , McCormac Agata 
Published: November 2019

Purpose
This paper aims to introduce the concept of a framework of cyber-security controls that are adaptable to different types of organisations and different types of employees. One of these adaptive controls, namely, the mode of training provided, is then empirically tested for its effectiveness.

Design/methodology/approach
In total, 1,048 working Australian adults completed the human aspects of the information security questionnaire (HAIS-Q) to determine their individual information security awareness (ISA). This included questions relating to the various modes of cyber-security training they had received and how often it was provided. Also, a set of questions called the cyber-security learning-styles inventory was used to identify their preferred learning styles for training.

Findings
The extent to which the training that an individual received matched their learning preferences was positively associated with their information security awareness (ISA) level. However, the frequency of such training did not directly predict ISA levels.

Research limitations/implications
Further research should examine the influence of matching cyber-security learning styles to training packages more directly by conducting a controlled trial where the training packages provided differ only in the mode of learning. Further research should also investigate how individual tailoring of aspects of an adaptive control framework (ACF), other than training, may improve ISA.

Practical implications
If cyber-security training is adapted to the preferred learning styles of individuals, their level of ISA will improve, and therefore, their non-malicious behaviour, whilst using a digital device to do their work, will be safer.

Originality/value
A review of the literature confirmed that ACFs for cyber-security does exist, but only in terms of hardware and software controls. There is no evidence of any literature on frameworks that include controls that are adaptable to human factors within the context of information security. In addition, this is the first study to show that ISA is improved when cyber-security training is provided in line with an individual’s preferred learning style. Similar improvement was not evident when the training frequency was increased suggesting real-world improvements in ISA may be possible without increasing training budgets but by simply matching individuals to their desired mode of training.
An empirical study of the challenges facing zakat and waqf institutions in Northern Nigeria
Authors: Ahmad Mahadi 
Published: November 2019

Purpose
The purpose of this paper is to unearth the factors inhibiting the development of zakat (the Islamic obligatory alms) and waqf (endowment) institutions in Northern Nigeria, with the aim of proffering appropriate solutions.

Design/methodology/approach
This paper uses a qualitative research methodology whereby data was sourced from relevant stakeholders in Northern Nigeria. To select the appropriate interviewees, maximum variation and homogenous purposeful sampling techniques were used.

Findings
The findings of the paper show that zakat and waqf institutions in Northern Nigeria have not achieved their inherent Sharīʿah objectives because members of the public have little or no trust or confidence in the institutions. Also, the potential zakat payers and waqf donors dislike political office holders’ involvement in the appointment of the institutions’ administrators. Finally, the administrators lack adequate managerial and administrative knowledge of the two institutions.

Research limitations/implications
The current research focusses on causes of low performance of zakat and waqf institutions solely in Northern Nigeria. It is envisaged that subsequent researchers may conduct research on the possibility of having a federal law that will strengthen the overall establishment and development of zakat and waqf in Nigeria. This will affect both Muslim-majority and Muslim-minority communities.

Originality/value
This paper represents a referenceable work in the field of zakat and waqf in Northern Nigeria, as it uses an approach that sources primary data in the form of participants’ point of view instead of relying on literature or document analysis. It is not a mere theoretical study of the literature but an empirical investigation of the problem.
Shop floor management system in the context of smart manufacturing: a case study
Authors: Torres Diamantino , Pimentel Carina , Duarte Susana 
Published: November 2019

Purpose
The purpose of this study intends to make a characterization of a shop floor management (SFM) system in the context of smart manufacturing, through smart technologies and digital shop floor (DSF) features.

Design/methodology/approach
To attain the paper objective, a mixed method methodology was used. In the first stage, a theoretical background was carried out, to provide a comprehensive understanding on SFM system in a smart manufacturing perspective. Next, a case study within a survey was developed. The case study was introduced to characterize a SFM system, while the survey was made to understand the level of influence of smart manufacturing technologies and of DSF features on SFM. In total, 17 experts responded to the survey.

Findings
Data analytics is the smart manufacturing technology that influences more the SFM system and its components and the cyber security technology does not influence it at all. The problem solving (PS) is the SFM component more influenced by the smart manufacturing technologies. Also, the use of real-time digital visualization tools is considered the most influential DSF feature for the SFM components and the data security protocols is the least influential one. The four SFM components more influenced by the DSF features are key performance indicator tracking, PS, work standardization and continuous improvement.

Research limitations/implications
The study was applied in one multinational company from the automotive sector.

Originality/value
To the best of the authors’ knowledge, this work is one of the first to try to characterize the SFM system on smart manufacturing considering smart technologies and DSF features.
The impact of multinational corporations’ socially responsible supplier development practices on their corporate reputation and financial performance
Authors: Subramaniam Prema Latha , Iranmanesh Mohammad , Kumar Kavigtha Mohan , Foroughi Behzad 
Published: November 2019

PurposeIn the literature on sustainable supply chain management, the social pillar of sustainability has received relatively little attention, especially in developing countries. The purpose of this paper is to test empirically the impacts of supplier development practices on suppliers’ social performance. Furthermore, the impact of suppliers’ social performance on MNCs’ social performance was investigated and corporate reputation was proposed as a potential explanation for the relationship between MNCs’ social and financial performance.Design/methodology/approachData were obtained from a survey of 141 multinational companies (MNCs) in Malaysia which were listed in the Federation of Malaysia Manufacturers’ directory 2017. Data were analyzed using partial least squares structural equation modeling.FindingsThe results show that among the four proposed practices, supplier development and supplier collaboration have significant effects on suppliers’ social performance and consequently on the multi-national companies’ social performance. According to these results, multi-national companies’ corporate reputation mediates the relationship between their social and financial performance.Practical implicationsThese results will be useful in helping managers of MNCs to realize that simply monitoring suppliers and giving them incentives are not effective ways of enhancing social responsibility among suppliers; instead, supplier development and collaboration such as technical support and training are needed.Originality/valueThe results extend the literature on socially responsible supplier development practices by testing empirically the impacts of four popular practices in the literature and showing that supplier monitoring and incentives have no effect.
Competitiveness and cost behaviour: evidence from the retail industry
Authors: Krisnadewi Komang Ayu , Soewarno Noorlailie 
Published: November 2019

Purpose
With a particular emphasis on corporate strategies for innovation, the purpose of this paper is to examine how cost behaviour operates under conditions of strong competition in the retail industry.

Design/methodology/approach
Retail companies listed on the Indonesian, Singaporean and Malaysian capital markets are studied using the regression analysis method.

Findings
The findings of this study show the sticky behaviour of changes in the selling, general and administrative (SGA) costs when companies are under competitive pressure. When sales increase, SGA costs will increase; however, when sales decline, SGA costs evidently increase. This is especially true for retail companies which have suffered a decrease in their sales of less than 7 per cent, but experienced positive sales growth in the previous period. The suggestion would seem to be that competition leads to greater aggression and the contemporary real options theory bears this out.

Research limitations/implications
This study only uses data from retail companies listed on stock exchanges in Singapore, Indonesia and Malaysia.

Practical implications
The type of industry, the extent of the competition and the corporate strategy employed might influence the extent of cost stickiness. Therefore, the users of financial statements need to understand these factors.

Originality/value
While previous studies incorporated a variety of industries, this paper focuses on examining cost behaviour amid the competitive pressure from recent phenomena in the retail industry. The study provides empirical evidence for supporting the contemporary real options theory. When an industry experiences competition, investing in an uncertain situation will add value to a company, even if it causes sticky cost behaviour. This result contributes to the literature on cost behaviour and strategy management.
Trust and reciprocity effect on electronic word-of-mouth in online review communities
Authors: Gharib Rebwar Kamal , Garcia-Perez Alexeis , Dibb Sally , Iskoujina Zilia 
Published: November 2019

Purpose
Social media developments in the last decade have led to the emergence of a new form of word of mouth (WOM) in the digital environment. Electronic word-of-mouth (eWOM) is considered by many scholars and practitioners to be the most influential informal communication mechanism between businesses and potential and actual consumers. The purpose of this paper is to extend knowledge about WOM in this new context by proposing a conceptual framework that enables a better understanding of how trust and reciprocity influence eWOM participation in ORCs.

Design/methodology/approach
This study applies non-probability convenience sampling technique to conduct a quantitative study of data from an online survey of 189 members of ORCs. Partial least squares (PLS) is used to analyse the correlations between individuals’ intention to seek opinion, to give their own opinion and to pass on the opinion of another within ORCs.

Findings
The data analysis reveals that opinion seeking within ORCs had a direct effect on opinion giving and opinion passing. Ability trust and integrity trust had a positive effect on opinion seeking, while benevolence trust had a direct positive effect on opinion passing. Reciprocity had a direct impact on opinion passing. While reciprocity did not affect opinion giving, the relationship between these two concepts was mediated by integrity trust.

Research limitations/implications
By studying the complexities that characterise the relationships between reciprocity, trust and eWOM, the study extends understanding of eWOM in ORCs.

Originality/value
To the best of the authors’ knowledge, this is one of only a few papers that have examined the complex interrelationships between reciprocity, trust and eWOM in the context of ORCs.
Hospital employees’ perceptions of circadian lighting: a pharmacy department case study
Authors: McCunn Lindsay J. , Wright Jeremy 
Published: November 2019

Purpose
An interdisciplinary body of literature has focused on the role of lighting in mitigating patient and employee stress and error-producing conditions in hospital settings. The purpose of this study is to explore how a new circadian lighting system installed in a small pharmacy unit with no penetration of natural light is experienced by staff. Psychosocial variables, such as affective organizational commitment, perceived productivity, well-being, and satisfaction with the physical work environment, were measured to further a line of inquiry that may help facilities managers and hospital administrators make optimal choices when purchasing lighting and commissioning retrofits.

Design/methodology/approach
Post-occupancy evaluation; mixed methods survey design.

Findings
While affective organizational commitment, perceived productivity, well-being and satisfaction with the physical work environment were experienced, to some extent, by employees, low average responses about whether the setting had improved, as the circadian lighting had been installed suggest that the retrofit did not affect them as positively as expected. Counter to the intention of the installation, participants did not perceive the circadian lighting as having strongly improved their levels of stress, concentration, mood or fatigue at work.

Originality/value
More research on simulated daylighting should be done to optimize occupant responses to lighting retrofits in hospitals. This case study supports recommendations to measure relevant psychosocial variables before and after a design change. Similarly, sized units within hospitals and health care facilities that possess analogous dimensions and design constraints concerning a lack of daylight penetration will benefit from this study’s mixed methods, results and interpretations.
Progress on smart tourism research
Authors: Mehraliyev Fuad , Choi Youngjoon , Köseoglu Mehmet Ali 
Published: November 2019

Purpose
The purpose of this paper is to conduct a systematic and quantitative review of published papers on smart tourism. More specifically, the paper aims to identify the smart tourism research life cycle, collaboration trends, main social structure, disciplinary approaches and foundations, research topics and methodological approaches.

Design/methodology/approach
Systematic quantitative review techniques were used to review smart tourism literature. Frequency analysis, network analysis, text mining techniques were performed on data obtained from 96 papers collected from three databases as follows: Web of Science, Scopus and EBSCOhost.

Findings
The smart tourism research life cycle has two turning points with an exponential increase: 2015 and 2017. The latter is mainly associated with the internationalization of collaboration. Social structure of smart tourism research was revealed. Many of the ideas and research trends are affected by one research cluster. Destination related articles are dominant in smart tourism research. Internet of things and tourist experience are less researched areas. Only a quarter of the articles was published in tourism and hospitality journals. In particular, there is a big gap in published papers in hospitality journals. An important gap from methodological aspect is limited number of qualitative studies with human subjects. The geographical limitation is high concentration of smart tourism studies in Korea.

Research limitations/implications
This study collected and analyzed only full papers published in peer-reviewed journals. Future research may consider including book chapters and/or conference proceedings. This study was mainly based on quantitative review techniques. Qualitative or mixed review techniques may be conducted.

Originality/value
This study is the first literature review on an increasingly popular topic of smart tourism.
Moving toward: using a social justice curriculum to impact teacher candidates
Authors: Adams Megan , Rodriguez Sanjuana 
Published: November 2019

Purpose
Public schools are spaces where capital-T transformation in teachers is needed (Guillory, 2012). To shift schools to places where all communities are valued, teacher education programs must create spaces where shifts in beliefs and practice can occur. This study aims to describe how the use of a social justice curriculum framework impacted teacher candidates by creating such a space.

Design/methodology/approach
This is an ethnographic study. Qualitative ethnography is appropriate when “the study of a group provides an understanding of a larger issue” (Creswell, 2015, p. 466). In this case, studying the impact of a social justice framework on the children and teacher candidates in the program allows the researchers to capture the relationships developed during the course of the program and study.

Findings
The framework created valuable experiences for both teacher candidates and elementary age participants. Data were collected to determine the impact of the program on all participants. The authors discuss implications for practitioners planning a social justice curriculum and for teacher educators planning field experiences for teacher candidates.

Research limitations/implications
The need for shifting beyond culturally relevant pedagogy has been well documented in the field (Cho, 2017; Guillory, 2012; Paris, 2012). Moving toward – culturally sustaining pedagogy, multicultural social justice curriculum, critically conscious teachers – must be a priority in teacher education (Banks, 2013; Convertino, 2016). This has been explored in other studies, particularly in studies of merging – or emphasizing – multicultural and social justice education and curricula (Cho, 2017; Lawyer, 2018; Sleeter, 2018). What sets this study apart, and what needs further exploration diverse, is how to set up multicultural social justice education projects involving culturally and economically teacher education candidates and students working together (Cammarota, 2016; Lawyer, 2018; Valenzuela, 2016).

Originality/value
The questions that arise from this study make it new in the field. These include how to set up these diverse field experiences, including how to increase recruitment and retention of culturally and economically marginalized students in teacher education programs (Cammarota, 2016; Castaneda, Kambutu and Rios, 2006). These are important questions to consider in designing research and recruitment projects in colleges of teacher education. Exploring how to push multicultural education into multicultural social justice education deserves additional attention and exploration (Cammarota, 2016; Lawyer, 2018; Sleeter, 2018; Valenzuela, 2016).
Understanding organizational aspects for managing crisis situations
Authors: Gabrielli Giorgio , Russo Vincenzo , Ciceri Andrea 
Published: November 2019

PurposeThe uncertainty of the current economic environment increases the risk of organizational failure. The traditional approach intends the crisis as a phenomenon that can be managed according to some predetermined and well-defined procedures. Although this traditional approach emphasizes on the technical dimension, it does not take into account that organizational dimension, which instead plays a crucial role in the circumstances of today’s crisis. The purpose of this paper is to investigate which are the most effective organizational practices able to promote an adequate culture prevent or manage effectively crisis situations.Design/methodology/approachA group of Italian military and civil opinion leaders took part in the study. Authors hypothesized that the military organizations, being defined as “High Reliability Organization,” have organizational characteristics that allow them to manage crisis situations more effectively, and, for this reason, they can be taken as a reference by civil organizations.FindingsThe results show noticeable differences about organizational attributes concerning the two organizations. According to the results, the military organization has the most appropriate organizational dimensions to prevent and manage the crisis situations.Originality/valueThe originality of this paper lies in the empirical and theoretical framework provided to analyze risk and crisis management, based on the comparison between military and civil organizations. The paper aims to be a starting point from which a positive process of cultural osmosis between the two organizations can be promoted.
The role of leadership in business model innovation: a case of an entrepreneurial firm from India
Authors: Saiyed Abrar Ali Mohammadusman 
Published: November 2019

Purpose
The purpose of this paper is to explore the relationship between leadership and business model innovation (BMI) in an entrepreneurial firm. From the literature, it was found that the role of a leader in BMI was unexplored. A research framework was created which was the replication of the model created showing the relationship between leadership and innovation.

Design/methodology/approach
The qualitative single in-depth case study was used to understand the effects of leadership in BMI. The case of an entrepreneurial firm in the graphic and animation education sector from India was chosen to test the research framework. The leader of Xplora Design Skools was observed closely, and he was interviewed multiple times.

Findings
From the analysis, it was clear that, in this organization, the leader was a trigger for BMI through creating and influencing creativity and innovation in the organization. This case also shows that he was making tangible contribution to the work being done and motivating his employees. These initiatives show his influence on the process or execution of BMI.

Originality/value
This is the first study explores the role of a leader in BMI in an entrepreneurial firm in emerging economy contexts like India.
Workplace flexibility and its relationship with work-interferes-with-family
Authors: Halinski Michael , Duxbury Linda 
Published: November 2019

PurposeDrawing from the workplace flexibility and coping literatures, the purpose of this paper is to re-conceptualize the workplace flexibility construct as a coping resource that may help prevent work-interferes-with-family (WIF) from arising and/or assist employees manage such interference when it has occurred. A measure capturing this re-conceptualized view of flexibility is developed and tested using two samples of dual-income employees with dependent care demands.Design/methodology/approachIn Study 1, the authors use LISERL to develop and test a new multi-dimensional measure of workplace flexibility (n1=6,659). In Study 2 (n2=947), the authors use partial least squares, a component-based structural equation modeling technique, to test a model that posits workplace flexibility that helps employees cope with WIF.FindingsThis research provides support for the idea that workplace flexibility helps employees cope with WIF by: preventing interference (i.e. negatively moderating the relationship between work hours and WIF), and managing interference that has occurred (i.e. negatively moderating relationship between WIF and perceived stress).Originality/valueThis study highlights the complexity of the relationship between workplace flexibility and work-to-family interference and offers guidelines on how employers and employees can use the workplace flexibility measure developed in this study.