bluuebunny/crossref_metadata_2025_split huggingface dataset:
A resource allocation framework for predisaster resilience management of interdependent infrastructure networks
Authors: Sun Jingran , Balakrishnan Srijith , Zhang Zhanmin 
Published: December 2020

PurposeResource allocation is essential to infrastructure management. The purpose of this study is to develop a methodological framework for resource allocation that takes interdependencies among infrastructure systems into consideration to minimize the overall impact of infrastructure network disruptions due to extreme events.Design/methodology/approachTaking advantage of agent-based modeling techniques, the proposed methodology estimates the interdependent effects of a given infrastructure failure which are then used to optimize resource allocation such that the network-level resilience is maximized.FindingsThe findings of the study show that allocating resources with the proposed methodology, where optimal infrastructure reinforcement interventions are implemented, can improve the resilience of infrastructure networks with respect to both direct and interdependent risks of extreme events. These findings are also verified by the results of two case studies.Practical implicationsAs the two case studies have shown, the proposed methodological framework can be applied to the resource allocation process in asset management practices.Social implicationsThe proposed methodology improves the resilience of the infrastructure network, which can alleviate the social and economic impact of extreme events on communities.Originality/valueCapitalizing on the combination of agent-based modeling and simulation-based optimization techniques, this study fulfills a critical gap in infrastructure asset management by incorporating infrastructure interdependence and resilience concepts into the resource allocation process.
Examining the influence of satisfaction and regret on online shoppers' post-purchase behaviour
Authors: Tata Sai Vijay , Prashar Sanjeev , Parsad Chandan 
Published: December 2020

PurposeThe present research has used the expectancy–confirmation model along with the regret theory to examine the influence of six e-retailers' characteristics and confirmation on shoppers' satisfaction or regret. Further, the effect of these two cognitive constructs has been investigated on consumers' post-purchase behaviour like the intention to write reviews, repurchase intentions and brand-switching behaviour.Design/methodology/approachExtensive review of the literature was undertaken to identify the related factors. Data were collected using the survey instrument from 367 respondents. Structural equation modelling using Amos 22.0 was carried out for analysing the data.FindingsThe findings from the data collected from 367 respondents include the significant influence of price transparency, service quality and firms’ sincerity on shoppers' satisfaction.Originality/valueContrary to expectations, it is observed that product assortment, product quality and quality of personalisation did not have any such influence. Also, a firm's sincerity is the only factor that influenced regret. The noticeable outcome of the study pertains to the fact that online reviews are only provided by satisfied shoppers and not shoppers who regret. Rather, such regretting customers prefer switching to the alternative brand(s) and are less inclined to repurchase.
Understanding the impact of human resource practices on employee competencies: evidence from Indian food processing industry
Authors: Kaur Sukhpreet , Kaur Gurvinder 
Published: December 2020

PurposeThe study aims at understanding the impact of individual and bundle of human resource practices (HRPs) on employee competencies. It also compares the impact of the bundle of HRPs with individual HRPs on employee competencies to examine the synergy effect.Design/methodology/approachTo test the hypothesis, a sample of 229 respondents from the Indian food processing industry was taken. This included managerial and nonmanagerial personnel from four large scale food processing firms. The impact was analyzed through several structural equations.FindingsThe individual HRPs are positively related to employee competencies. Recruitment and selection have the least impact, and employee participation has the maximum impact on employee competencies. However, the bundle of HRPs has a positive and stronger impact on employee competencies than when they are studied individually.Practical implicationsThe results of this study bring a wide array of managerial implications for the food processing industry. It recommends the management to adopt proper and well-structured HRPs for the food processing industry.Originality/valueThis is one of the few studies that utilizes resource-based view (RBV) and human capital theory (HCT) for investigating the relationship between HRPs and employee competencies in the Indian context. It attempts to increase the understanding regarding an important strategic HR concept (i.e. bundle of HRPs) on employee competencies.
On being warm and friendly: the effect of socially responsible human resource management on employee fears of the threats of COVID-19
Authors: He Jie , Mao Yan , Morrison Alastair M. , Coca-Stefaniak J. Andres 
Published: December 2020

Purpose
This paper aims to investigate the influence of socially- responsible human resource management (SRHRM) on employee fears of external threats during the COVID-19 outbreak, based on social support and event system theories. COVID-19 caused sharp profit declines and bankruptcies of hotels, restaurants and travel agencies. In addition, employees faced threats to their health and job security. How to overcome employee anxieties and fears about the negative impacts of this crisis and promote psychological recovery is worthy of attention from researchers and practitioners. This research investigated the impacts of SRHRM on employee fears through organizational trust, with the COVID-19 pandemic playing a moderating role between SRHRM and employee fears.

Design/methodology/approach
The hypotheses were tested through multiple linear regression analysis based on a survey of 408 employees in hospitality and tourism firms in China. Qualitative data were also gathered through interviews with selected managers.

Findings
The results showed that SRHRM had a negative influence on employee fears of external threats by enhancing trust in their organizations. In addition, the strength of the COVID-19 pandemic positively moderated the effect of SRHRM on employee fears. When the pandemic strength was more robust, the negative effects of SRHRM on employee fears were more significant.

Research limitations/implications
This research illustrated the contribution of SRHRM in overcoming employee fears of external threats in the context of COVID-19. It shed light on the organizational contribution of SRHRM to hospitality and tourism employee psychological recovery during the crisis.

Originality/value
This research explored strategic HRM by examining the effects of SRHRM on employee fears in the midst of a severe crisis, specifically COVID-19. The moderation effect of event strength and mediation effect of organizational trust were tested. It is of great value for hospitality and tourism firms to foster employee psychological recovery during a crisis such as COVID-19.
Relative effects of human capital, social capital and psychological capital on hotel employees’ job performance
Authors: Huang Songshan (Sam) , Yu Zhicheng , Shao Yuhong , Yu Meng , Li Zhiyong 
Published: December 2020

PurposeThis study examines the relative effects of human capital (HC), social capital (SC) and psychological capital (PC) on hotel employees’ job performance.Design/methodology/approachA sample of 417 employees from seven five-star hotels in China was recruited for the study. Both exploratory and confirmatory factor analyses were used to confirm the quality of measurement structures. Stepwise regression was used to examine the relative effects of the three capitals on hotel employees’ job performance.FindingsPC was found to be the strongest predictor of self-reported job performance (SJP) among the three capitals under investigation. Education and work experience in the HC domain affected SJP, whereas SC dimensions did not. However, only education and work experience in the HC domain were found to affect supervisor-rated job performance (RJP).Practical implicationsGiven the impact of PC on hotel employee’s SJP, human resource managers should attend to this capital in staff recruitment, retention and training and development.Originality/valueThis study provides a holistic comparative lens to examine the relative contribution of the three capitals on hotel employees’ job performance. This will help to further clarify the roles played by each of the capitals in hotel service work, thus advancing the development of the theories underlying each of the three capitals.
Effects of customer engagement behaviors on action loyalty: moderating roles of service failure and customization
Authors: Zhang Chao , Ma Shuang , Li Songming , Singh Arjun 
Published: December 2020

Purpose
This paper aims to investigate multidimensional customer engagement behaviors (CEBs) as antecedents of action loyalty in hospitality contexts and examine service conditions that inhibit and facilitate the former relationship.

Design/methodology/approach
This paper tests a holistic framework based on transaction data from 5,855 active members of a hotel firm. The hypotheses are examined using ordinary least squares regression.

Findings
By integrating transaction-related CEBs with non-transaction-related CEBs, this paper found that three CEB constructs (i.e. feedback, mobilizing and cross-buying) contribute significantly to action loyalty in hospitality contexts. These effects vary depending on the inhibitor (service failure) and the facilitator (service customization).

Practical implications
Hotel managers should value customer engagement as a marketing tool to retain customers. When engaged customers encounter service failure and customization, managers can react differently to facilitate consumers’ action loyalty.

Originality/value
Contrary to prior studies focusing on the effects of general CEBs on attitudinal loyalty, this study examines the diverse impacts of multidimensional CEBs on customers’ action loyalty and confirms boundary conditions to coordinate the effects between CEBs from a hotel firm’s perspective.
The internationalisation of TechnoLatinas from a resource-based perspective
Authors: Arroteia Nuno , Hafeez Khalid 
Published: December 2020

PurposeThis paper investigates how entrepreneurs in an emerging economy in Latin America bundle resources to develop capabilities related to entering new markets whilst creating value for their firms. In particular, the paper explores how individual resources (experiential knowledge and social networks) impact on entrepreneurs' capabilities to exploit new market opportunities.Design/methodology/approachThe paper employs a case study approach to investigate five cases of entrepreneurs driving technology-based businesses in Brazil. Effectuation theory is used as a lens to ascertain how resources impact on the decision-making capabilities of the entrepreneurs and firms. The research adopts a longitudinal approach, capturing data from thirty interviewees over a period corresponding to domestic and international market entry of these TechnoLatinas ' businesses.FindingsThis paper builds on previous resource-based view (RBV) studies by supplementing evidence that individual and firm-level resources determine the development of capabilities to exploit new market opportunities for new firms. The presence of experiential knowledge (in particular, business planning, market analysis and experimentation) and social networks (individual resources) drives to a mix of causal and effectual heuristics; however, in the presence of firm-level resources (human and financial capital), new entrepreneurs tend to shift towards a stronger causal orientation.Research limitations/implicationsThe case companies are high technology, knowledge-intensive Brazilian start-up firms sharing a similar institutional setting. Further research should include a more diverse range of cases including other sectors and other countries in Latin America adopting quantitative design to confirm and generalise these findings.Practical implicationsFor policymakers and practitioners, this research provides guidelines on how entrepreneurs' know-how and social networks can be enhanced by providing access to the international market to speed up the growth of a new firm. For entrepreneurship educators, this research explains how effectual orientation (EO) or causal orientation (CO) influences the entrepreneur to exploit the available resources to maximise the growth of businesses in the international market.Originality/valueThe resource-based literature usually ignores the challenges faced by new resource-constrained firms and the individual-level resources of the entrepreneurs. This research contributes to the RBV, entrepreneurship and internationalisation debate by identifying the interplay between RBV and effectuation theory, particularly by bringing forward the impact of individual resources and capabilities of entrepreneurs to make the decision to enter a new market. Moreover, by using the effectuation theory, the research contributes to a better understanding of how resources are managed to create value and growth in new firms.
Farmer field schools for improving economic sustainability performance of Indonesian vegetable production
Authors: Mariyono Joko , Dewi Hanik Anggraeni , Daroini Putu Bagus , Latifah Evy , Hakim Arief Lukman , Luther Gregory C. 
Published: December 2020

PurposeA research and development project disseminated ecological technologies to approximately 3,250 vegetable farmers through farmer field schools (FFS) in four districts of Bali and East Java provinces of Indonesia. This article aims to assess the economic sustainability of vegetable production after FFS participation.Design/methodology/approachA survey randomly sampled 500 farmers, comprised of FFS participants (50%) and non-FFS participants (50%). Based on 1,000 farm operations, this analysis employed input-saving technology as the fundamental model examined using the double-difference method. Simultaneous reduction of agrochemicals and improvement of productivity represent indicators of economic sustainability.FindingsResults indicate that pesticide use decreased without jeopardising farm productivity; moreover, vegetable production increased. These findings indicate that the ecological technologies transferred through FFS significantly improved economic sustainability performance.Research limitations/implicationsThis study purposively selected farmers who grew tomato and chilli. Thus, the outcomes are not generalisable to other crops.Practical implicationsFFS continues to be an effective method for transferring agricultural technologies to farmer communities. Policymakers are recommended to use FFS for disseminating beneficial and sustainable technologies to broader agricultural communities.Social implicationsThe adoption of ecological technologies provides positive economic and ecological milieus.Originality/valueThis study employs a double-differences approach to verify input-saving technological progress. Therefore, the performance of economic sustainability attributable to the project intervention is theoretically justified.
Are you traveling alone or with your device? The impact of connected mobile device usage on the travel experience
Authors: Kokkinou Alinda , Tremiliti Emma , Iwaarden Marc van , Mitas Ondrej , Straatman Sebastiaan 
Published: December 2020

PurposeThe purpose of this study is to explore how tourists use connected mobile devices such as smartphones to manage their tourist experience.Design/methodology/approachA multi-method, cross-sectional approach was used consisting of questionnaires about tourists self-reported use of connected mobile devices and recorded observations of tourists' interaction with their devices.FindingsRespondents who reported a more intense use of their connected mobile devices also reported a heightened tourist experience. Specifically, high users reported more intense emotions and expressed the belief that using their device improved the quality of their vacation. More extensive use of connected mobile devices was also linked to the perception that waits for attractions and restaurants were shorter.Research limitations/implicationsWhile the data and methods employed do not allow for testing of causality, the field research approach provides the benefit of high ecological validity, complementing previous studies on this topic.Practical implicationsCommercial service providers should explore ways to stimulate the use of devices, for instance by offering information about the attraction, or by providing an attractive setting for tourists taking photos. This contributes to shorter time perception and improved visitor evaluations.Originality/valueTourists' use of connected mobile devices to manage their tourist experience varies in terms of quality and intensity. Findings show that travelers know how to use their smartphones in a way that best suit their information and social needs.
Value chains of the world's top manufacturing corporations: moving from tangible to intangible activities?
Authors: Reis Cristina Fróes de Borja , Barroso de Souza André , Araujo Eliane Cristina , Blind Knut 
Published: December 2020

PurposeThis paper aims to investigate if the world top manufacturing corporations' cost structures are moving from tangible to intangible activities and their impact on profitability.Design/methodology/approachThe theoretical approach is interdisciplinary, combining global value chains, international manufacturing networks, cost management literatures. The empirical approach has a sample out of financial statements' data from 220 multinational corporations between 2006 and 2017, grouping them by technological intensity. It is created the “COGS-share” indicator – the ratio between the costs of goods sold and overall costs and expenses – as a proxy for the firms' expenses of tangible and intangible value chain activities. It is tested as an explanatory variable for the companies' profits through dynamic panel data econometric models.FindingsThe results show that the cost structure still is very concentrated in tangibles. Though costs of both tangible and intangible activities negatively impact profits, they affect value generation differently: the higher the share of intangible in comparison to tangible activities in overall cost and expenses, the greater the profits in most manufacturing groups, regardless of their technological intensity.Research limitations/implicationsThe empirical analysis simplifies the composition of value chains per activity because financial statements data are aggregates, preventing detailed analysis by markets, business units or products. Stocks' levels are assumed to be at the desired level during the time series. The dataset does not allow value curves to be drawn because direct wages' data and more precise information on cost (especially deferred assets and wages) are missing.Practical implicationsThe presented approach, particularly the COGS-share indicator, contribute to assess value generation from activities for improving corporate strategies and public policies on operations and cost management of global value chains.Social implicationsSupporting upgrading decisions that impact value production, allocation and distribution between workers, firms and countries.Originality/valueInterdisciplinary theoretical and empirical assessment of the manufacturing companies' cost structures and profits based on financial statements data for the better understanding of value generation from tangible and intangible activities.
How to protect reader lending privacy under a cloud environment: a technical method
Authors: Wu Zongda , Shen Shigen , Lu Chenglang , Li Huxiong , Su Xinning 
Published: December 2020

PurposeIn this paper, the authors propose an effective mechanism for the protection of digital library readers' lending privacy under a cloud environment.Design/methodology/approachThe basic idea of the method is that for each literature circulation record, before being submitted to the untrusted cloud database of a digital library for storage, its reader number has to be encrypted strictly at a client, so as to make it unable for an attacker at the cloud to know the specific reader associated with each circulation record and thus protect readers' lending privacy. Moreover, the authors design an effective method for querying the encrypted literature circulation records, so as to ensure the accuracy and efficiency of each kind of database queries related to the encrypted reader number field of literature circulation records.FindingsFinally, both theoretical analysis and experimental evaluation demonstrate the effectiveness of the proposed methods.Originality/valueThis paper presents the first study attempt to the privacy protection of readers' literature circulations, which can improve the security of readers' lending privacy in the untrusted cloud, without compromising the accuracy and efficiency of each kind of database queries in the digital library. It is of positive significance to construct a privacy-preserving digital library platform.
Enhancing creativity in organizations: the role of the need for cognition
Authors: Pan Yan , Shang Yufan , Malika Richards 
Published: December 2020

PurposeThe authors explain the conditions under which positive personality traits and work environment factors either interact synergistically or yield diminishing-gains when creative individuals are in a supportive working environment.Design/methodology/approachData were obtained using a time-lagged design. The final sample includes 350 researchers from 64 scientific research teams.FindingsThe results indicate that the need for cognition is positively associated with individual creativity. Furthermore, this study suggests that perceived organizational support for creativity can complement an individual's need for cognition when it comes to individual creativity. This indicates a synergistic pattern. On the other hand, psychological safety can substitute for an individual's need for cognition when influencing individual creativity. Thus, a diminishing-gains pattern also exists.Practical implicationsThe results suggest that when individuals are stuck in environments of low psychological safety, yet perceive higher levels of organizational support for creativity, their levels of creativity can be boosted.Originality/valueThis study is among one of the first to explore a supportive context's complementary or substitution effect on positive personality traits by demonstrating the complementary effect of perceived organizational support for creativity and the substitution effect of psychological safety. This study validates the positive effect of the need for cognition on creativity. This study also enriches the psychological safety literature by showing that psychological safety is not always necessary for individuals with a high need for cognition.