bluuebunny/crossref_metadata_2025_split huggingface dataset:
Absorptive capacity, co-creation, and innovation performance
Authors: Dahlin Peter , Moilanen Mikko , Østbye Stein Eirik , Pesämaa Ossi 
Published: January 2020

PurposeThe purpose of this paper is to examine the effect of absorptive capacity (ACAP) and co-creation on innovation performance (INN).Design/methodology/approachThe authors use survey data from Swedish and Norwegian companies (n=1,102) and establish a cross-national equivalence between Sweden and Norway.FindingsThe subsequent structural model revealed interesting differences. For Sweden, co-creation fully mediates the effect of ACAP on INN, whereas for Norway, ACAP has a direct effect on INN with no mediation. Subsequent regressions including control variables showed that the structural model is reasonably robust. The authors conclude that, despite the many common national features conducive to innovation between these two countries, sufficient differences remain to create substantial variation in the innovation processes.Originality/valueThe study presents a second-order model of ACAP that permits a unique test of cross-country differences.
Dimensions of HR differentiation
Authors: Piasecki Przemysław 
Published: January 2020

Purpose
The purpose of this paper is to introduce the idea of dimensions of human resource (HR) differentiation defined as characteristics which may influence employees’ attitudinal responses to unequal working conditions. The paper concentrates on five dimensions: the number of segments, the strength of HR differentiation, its content, absolute and relative stability and analyses how they could moderate the relationship between employee segment membership (core or peripheral) and job satisfaction, affective commitment and turnover intentions.

Design/methodology/approach
The research hypotheses were tested on a sample of 978 employees from Polish co-operative banks. Hierarchical linear modelling was used to examine the moderating effect of the dimensions of HR differentiation.

Findings
Results indicate that employees in the core segment experience higher job satisfaction, affective commitment and lower turnover intentions than those in the peripheral segment. The moderating effect of HR differentiation dimensions occurred to be relatively weak. However, when the interaction effect was significant, the results always supported the hypotheses, indicating that the number of segments and the strength of HR differentiation are positively correlated with the size of the differences between the core and peripheral employees’ positive attitudes level.

Originality/value
This is the first attempt to classify several dimensions of HR differentiation and formulate their hypothetical moderating effect drawing on human capital theory, social exchange theory and social comparison theory.
Investigation of heating and melting in ELTA programs
Authors: Bukanin Vladimir , Ivanov Aleksandr , Zenkov Alexei 
Published: January 2020

Purpose
The purpose of this paper is obtaining the optimal parameters of induction heating and melting systems by use of the new programs ELectro-Thermal Analysis (ELTA) 8.0 and Induction Crucible Furnace (ICF) to improve a quality of final products.

Design/methodology/approach
Simulation of continuous through heating prior a drawing through the draw plate is realized by an optimization procedure. Additional application of ELTA 8.0 “Heating of Wire” reveals the relationship between power, time and thermal profile of load during heating. Rational variants of ICFs for melting processes are obtained using several step-by-step iterations.

Findings
ELTA 8.0 program permits to optimize the continuous heating of copper, steel, titanium and other wires. ICF ELTA program was used at the initial stage of the development of new technological processes and the ICFs. This program provides a preliminary evaluation of an induction melting process and system before the use of more sophisticated 2D or 3D programs. Results of optimization allowed to find a rational decision of an induction system, the required parameters of a refractory and a power supply. Non-conductive and graphite crucibles of the furnace were compared from electrical and economical points of view.

Originality/value
Fast calculation of ELTA programs allows the designer to provide the required temperature distribution in a cross section and along the part to control the real-time processes of heating and melting.
A novel multi-surrogate multi-objective decision-making optimization algorithm in induction heating
Authors: Baldan Marco , Nikanorov Alexander , Nacke Bernard 
Published: January 2020

Purpose
Most of optimal design or control engineering problems present conflicting objectives that need to be simultaneously minimized or maximized. Often, however, it is a priori known that some functions have greater importance than other. This paper aims to present a novel multi-surrogate, multi-objective, decision-making (DM) optimization algorithm, which is suitable for time-consuming simulations. Its performances have been compared, on the one hand with a standard decision-making algorithm (iTDEA), on the other with a self-adaptive evolutionary algorithm (AMALGAM*). The comparison concerns numerical tests and an optimal control task in induction heating.

Design/methodology/approach
In particular, the algorithm makes use of surrogates (meta-models) to concentrate the field evaluations at the most promising areas of the design space. The effect of the decision-maker is instead to drive the search to given regions of the Pareto front. The synergy between surrogates and the decision-maker leads to a greater effectiveness of the optimization search. For the field analysis of the optimal control task, a coupled electromagnetic-thermal FEM model has been developed.

Findings
The novel algorithms outperform both iTDEA and AMALGAM* in all done tests.

Practical implications
The algorithm could be applied to other computationally intensive multi-objective real-life problems whenever a preference between the objectives is known.

Originality/value
The combination of surrogates and a decision-maker is beneficial with time-consuming multi-objective optimization problems.
Identifying brand touchpoints to increase switching costs in the banking industry
Authors: Sultan Abdullah 
Published: January 2020

Purpose
The purpose of this paper is to study the effect of staged customer experiences on customer switching costs in the banking industry.

Design/methodology/approach
Brand touchpoints in the banking industry are identified by exploratory research using focus group sessions with bank customers and staff and refined by exploratory factor analysis using an independent sample of bank customers to form the staged customer experience construct. The proposed research model is then validated by confirmatory factor analysis with an independent sample using structural equation modeling.

Findings
Customer experience in the banking industry consists of four related but distinct stages (i.e. pre-touch, in-touch, post-touch and service failure). The first three stages have direct and indirect effects on switching costs that are partially mediated by relationship quality.

Research limitations/implications
Customer experience is an industry-specific construct with complicated effects on switching costs. Thus, the staged customer experience construct should be examined in different industries and applications to understand its implications.

Practical implications
Bank customers demand experiences that achieve desirable results in everyday situations and switch to other service providers easily if this demand is not met. Banks should focus on brand touchpoints that are both important to customers and increase switching costs to keep customers from defecting.

Originality/value
This research expands upon findings in the customer experience literature by exploring factors that link staged customer experiences with switching costs in the banking industry. In addition, a paradox is identified in the staged customer experience model that requires managers’ attention in order to design an effective customer experience strategy.
Service creativity reinforcement and firm performance
Authors: Tsai Kuen-Hung , Huang Stephen Chi-Tsun 
Published: January 2020

PurposeMany service firms have adopted creativity reinforcement mechanisms to manage employee-based service creativity so as to pursue their performance growth. However, its impact on firm performance has rarely been investigated in the extant research. The purpose of this paper is to satisfy this knowledge gap through an examination of how service creativity reinforcement (SCR) affects a firm’s performance.Design/methodology/approachTwo samples were used to test the hypotheses. The first sample included a total of 4,381 service firms and was analyzed by using a traditional moderated regression method in relation to sales growth as the outcome variable. Due to a number of missing values, the second sample was reduced to 1,481 service firms. This sample was analyzed by using a moderated fractional regression method and the outcome variable was innovation performance. Furthermore, a multi-valued treatment approach with the augmented inverse-propensity weighted estimator was adopted to assess the performance effect that was associated with each of the SCR mechanisms.FindingsStatistical analyses suggested that SCR positively affected both the firm’s performance and its innovation performance. Specifically, the stronger performance effects of SCR were associated with firms that had high innovation intensity, were small service firms and were part of the knowledge-intensive business service (KIBS) sector. The results also found that brainstorming sessions, a multi-disciplinary team approach, task rotation and non-financial incentives had greater performance effects than other mechanisms, especially for firms in the KIBS sector that had high innovation intensity. In addition, the results indicated that team-level mechanisms were more effective in developing highly innovative services than were individual-level mechanisms.Originality/valueThis study has contributed to the service literature by developing a contingency framework for SCR. This study has also advanced service research through the presentation of contextual effects associated with each mechanism of SCR.
The mediating role of relative communicative behavior on the relationship between ethical leadership and organizational identification
Authors: Abu Bakar Hassan , Omillion-Hodges Leah 
Published: January 2020

PurposeThe purpose of this paper is to examine the underlying process of a relative leader–member dyadic communication behavior linking association between ethical leadership and organizational identification in Malaysia’s diverse workplace.Design/methodology/approachBased on relational dyadic communication, social comparison and social identity theories, the authors develop a mediation model. The model illustrates the link between the relative leader–member dyadic communication behavior processes, ethical leadership and organizational identification. The model was tested on a sample of 273 group members from 58 groups working in large government link corporations in Malaysia.FindingsResults of hierarchical regression analysis provide support for the model. The authors found that ethical leadership was positively related to relative leader–member dyadic communication behavior based on the norms and values ofbudicontext.Budiis a social norm in the Malaysian context that helps employees to know how they should interact with others.Budiis manifested through the use of language and should be used or present in the interactions or conversations with others.Originality/valueThe relative shared norms and values ofbudimediate the relationship between ethical leadership and organizational identification after controlling for the perception of individual leader–member dyadic communication behavior on norms and values ofbudi.
Markov-switching impacts of housing-market expectations on credit markets
Authors: Huang MeiChi 
Published: January 2020

Purpose
The purpose of this paper is to investigate linkages between households’ expectations and credit markets in the housing crisis.

Design/methodology/approach
In the Markov-switching framework, the sample period is classified into high- and low-impact regimes based on impacts of expectations on default rates, and the good-time-to-buy (GTTB) index is chosen to proxy for expectations toward the housing-market dynamics.

Findings
The results suggest that in high-impact regimes, optimistic expectations are substantially associated with lower defaults for all default rates analyzed, and second mortgage defaults are more sensitive to households’ expectations than first mortgage defaults. In low-impact regimes, the GTTB index significantly influences composite and first-mortgage default rates, but its impact is insignificant for second mortgage and bankcard default rates.

Originality/value
The results provide compelling evidence that households’ expectations play more important roles in credit markets in turmoil periods.
Adequacy of energy and protein intake among hospitalized patients on therapeutic diet in government hospitals
Authors: Kong Jian Pei , Baharom Basmawati , Jamhuri Norshariza , Jamli Khalizah , Mohd Yazid Siti Farah Zaidah , Ashiquin Norafidza , Isnin Lina , Leow Chooi Wah , Lim Siew Mee 
Published: January 2020

Purpose
The provision of meals has long been regarded as an essential part of treatment of hospitalized patients complementing medical procedures and nursing management. Today, despite changes in the health-care landscape, which focused on improving the quality and efficiency of hospital care, malnutrition among inpatient was still a common worldwide concern.

Design/methodology/approach
This was a multi-centre, randomized study conducted in 21 study sites comprising 21 state and specialist government hospitals under the Ministry of Health, Malaysia. The sample size for this study was calculated with purposive sampling method, followed by proportionate sampling to determine the random sample size of each of the study sites. The total sample size required for this study was 2,759 subjects. A validated data collection form was used in the study.

Findings
Only 32.2 % and 37.6 % of subjects achieved adequate energy and protein intake, respectively, during their admission to medical ward. The study result showed that the overall mean energy and protein intake was 794.6 ± 487.8 kcal and 35.2 ± 24.3 g, respectively. The estimated energy (p = 0.001) and protein (p = 0.001) intake of all study sites was significantly lower compared to the adequacy value.

Research limitations/implications
The adequacy intake in this study was only carried out in medical wards, thus reproducible result among other wards in different study sites could not be confirmed. Besides, this study assumed that the portion eaten by subjects during lunch and dinner was the same, and therefore, either one was recorded together with breakfast and either lunch or dinner to represent a subject’s daily intake.

Originality/value
This was the first nationwide study to report the adequacy of energy and protein intake of patients receiving therapeutic diets in the government hospital setting in Malaysia.
Teasing out fieldwork challenges with e-mail methods in cross-border research
Authors: Ingley Coral , Singh Smita , Malkani Alanah 
Published: January 2020

PurposeThe purpose of this paper is twofold: first, to reflect on the value of e-mails for recruiting and interviewing in a specific context in qualitative research, and second, to reflect on the benefits of the reflexive practice in sharing the research experience for gaining a deeper understanding of the field. The purpose is to raise points for consideration in research design for the e-mail method in this type of study.Design/methodology/approachThe paper draws on reflexivity and integrates fieldwork experiences to present the shared reflections and insights into the enabling and constraining aspects of using e-mail interviews with hard-to-access participants such as senior executives of international businesses.FindingsCloser consideration needs to be given to the use of e-mail interviewing in the research design for such studies, especially regarding culturally held preconceptions about the research environment and how the inevitable challenges in engaging in cross-border research may be resolved.Originality/valueThe paper yields unanticipated insights into the potential of e-mail interviewing for studies that require responses from key informants who are otherwise unlikely to participate in the research. The paper brings greater transparency to researchers regarding the realities of using the method in this context, and thus, it expands the hitherto small repertoire of such studies in qualitative international business research. The contribution also lies in the value of deliberately creating a space for reflexive conversations that open the possibility of more profound understandings in qualitative research.
The quest for genuine business agility
Authors: Denning Stephen 
Published: January 2020

Purpose
The article warns that genuine business agility is not easily achieved despite the many consultants offering their services as specialists. It lays out the elements of the best practice approach – the methodology of Agile management.

Design/methodology/approach
Using Toyota as an example, the article show how one company is taking an innovative approach to agile team work and decision making.

Findings
The concept of Agile management includes both operational agility – making the existing business more focused on customer value – and strategic agility – generating new products and services to bring in new customers.

Practical implications
The shadow of Agile management done too hastily or badly has fostered widespread cynicism.

Originality/value
The article is a clarion call to wake up bureaucratic organizations that pass decisions down a lengthy chain of command. The need now is to have decisions made as close as possible to those who have the best information to make the best decision, which often requires the teams themselves to be the deciders. 10;Leadership becomes a function shared by all the people participating in the team. The team itself becomes the leadership.
Tourism statistics, indicators and big data: a perspective article
Authors: Volo Serena 
Published: January 2020

Purpose
This paper aims to discuss the evolution of tourism data and critically debates future perspective for producers and users of tourism data.

Design/methodology/approach
This paper provides a perspective on tourism data based on selected literature.

Findings
Industry developments, technological changes and novel methodologies have influenced tourism data sources. Closer attention to new data collection methods and novel analytics is required.

Research limitations/implications
A considerate and integrated system of tourism data (statistics, indicators, and big data) shall remain a priority for scholars and practitioners alike.

Practical implications
The thoughtful merging of tourists’ digital traces with industry data, the competences of data analysts and the theoretical strengths of tourism scholars will result in a redesign of the tourism data landscape.

Social implications
This perspective article provides a brief overview of the development and challenges related to the future use of tourism statistics, indicators and big data.

Originality/value
The paper offers a novel vision of tourism data by combining three different but complementary aspects of tourism data.
Guidelines for the treatment of skin and mucosal lesions in Behçet's disease: A secondary publication
Authors: Nakamura Koichiro , Iwata Yohei , Asai Jun , Kawakami Tamihiro , Tsunemi Yuichiro , Takeuchi Masaki , Mizuki Nobuhisa , Kaneko Fumio ,   Members of the Consensus Conference on Treatment of Skin and Mucosal Lesions (Committee of Guideline for the Diagnosis and Treatment of Mucocutaneous Lesions of Behçet's disease)
Published: January 2020

AbstractIn the current study, we present guidelines for the diagnosis and treatment of the mucocutaneous lesions of Behçet's disease, which is a chronic inflammatory disease characterized by the involvement of various organs, including mucocutaneous, ocular, vascular, intestinal and central nervous system lesions. It is often identified in the Middle East Mediterranean to East Asia region. Skin manifestations include erythema nodosum, papulopustular lesions and thrombophlebitis, and mucosal manifestations include oral and genital ulcers. These mucocutaneous lesions are characteristically the first signs of Behçet's disease and are important to be recognized for the early diagnosis of the disease. Moreover, these manifestations also recur and persist over the long‐term course of the disease. The management of mucocutaneous lesions is important to prevent recurrence. We developed consensus guidelines that provide recommendations for general practitioners and dermatologists and physicians on the management of the mucocutaneous lesions of Behçet's disease.
Skin and hair abnormalities of Cantu syndrome: A congenital hypertrichosis due to a genetic alteration mimicking the pharmacological effect of minoxidil
Authors: Ohko Kentaro , Nakajima Kimiko , Nakajima Hideki , Hiraki Yoko , Kubota Kazuo , Fukao Toshiyuki , Miyatake Satoko , Matsumoto Naomichi , Sano Shigetoshi 
Published: January 2020

AbstractCantu syndrome is an autosomal dominant disorder, first described by Cantu in 1982, that is characterized by congenital hypertrichosis, characteristic facial anomalies and cardiomegaly. Recent investigations have revealed that this syndrome is caused by mutations of ABCC9, which encodes a regulatory subunit of SUR2, an adenosine triphosphate‐mediated potassium channel opener, expressed not only in smooth muscle but also in hair follicles. However, the abnormalities of skin and hair in patients with Cantu syndrome have not been well explored. We herein report three Japanese patients with Cantu syndrome and describe their specific skin manifestations and alterations in the histopathology of their hair follicles and sebaceous glands. Similar alterations were shared among those three patients and may be related to the function of SUR2, namely the regulation of hair follicle growth, because SUR2 is a known pharmacological target of minoxidil.
Intracellular proliferation of Anaplasma phagocytophilum is promoted via modulation of endoplasmic reticulum stress signaling in host cells
Authors: Yoshikawa Yuko , Sugimoto Kei , Ochiai Yoshitsugu , Ohashi Norio 
Published: January 2020

AbstractAnaplasma phagocytophilum, an obligate intracellular bacterium that propagates within host granulocytes, is considered to modify the host intracellular environment for pathogenesis. However, the mechanism(s) underlying such host modifications remain unclear. Here, we aimed to investigate the relation between A. phagocytophilum and endoplasmic reticulum (ER) stress in THP‐1 cells. A. phagocytophilum activated the three ER stress sensors: inositol‐requiring enzyme‐1 (IRE1), protein kinase RNA‐like endoplasmic reticulum kinase (PERK), and activating transcription factor‐6 (ATF6). IRE1 activation occurred immediately after host cell invasion by A. phagocytophilum; however, the activated IRE1‐induced splicing of X‐box‐binding protein 1 was not promoted during A. phagocytophilum infection. This suppression was sustained even after the doxycycline‐mediated elimination of intracellular A. phagocytophilum. IRE1 knockdown accelerated A. phagocytophilum‐induced apoptosis and decreased intracellular A. phagocytophilum. These data suggest that A. phagocytophilum utilizes IRE1 activation to promote its own intracellular proliferation. Moreover, PERK and ATF6 partially mediated A. phagocytophilum‐induced apoptosis by promoting the expression of CCAAT/enhancer‐binding protein homologous protein, which induces the transcription of several proapoptotic genes. Thus, A. phagocytophilum possibly manipulates the host ER stress signals to facilitate intracellular proliferation and infection of surrounding cells before/after host cell apoptosis.