bluuebunny/crossref_metadata_2025_split huggingface dataset:
The impact of loyalty on the student satisfaction in higher education
Authors: Mallika Appuhamilage Kumudini Sriyalatha , Torii Hiroshi 
Published: November 2019

PurposeThe purpose of this paper is to examine whether the image of the university, environment, facilities, student expectations, internationalization, services, financial support and perceived value have direct effect on the satisfaction and loyalty of the students of social sciences at Meijo (Private) University, Japan.Design/methodology/approachTo analyze the data, a confirmatory factor analysis was applied where it explored the associations between items and constructs and, then, utilized structural equation model (SEM) to investigate the relationships existing between constructs with the application of the R program. A structured questionnaire comprising of 52 questions were used with 10 constructs. A total of 257 students from Meijo (private) university filled in the newly developed questionnaires using seven items Likert scales.FindingsThe study reveals a valuable insight on student satisfaction and loyalty toward the university. According to the findings, satisfaction has a positive direct impact from services and financial support provided by the university. And also loyalty has a positive strong impact on student satisfaction. On the contrary, satisfaction reveals a positive strong direct impact on loyalty too. Furthermore, there is an indirect impact of image, services and perceived value on loyalty. All the goodness of fit indices are at acceptable levels. Thus, the satisfaction of students seems to reflect quite well from the above construct, image, services, financial support and perceived values.Research limitations/implicationsThis study collected data from two faculties, Faculty of Business Management and Faculty of Economics. The results of this finding cannot be generalized to the entire Meijo university student as a whole.Originality/valueThis study successfully applied an SEM to identify the relationship among constructs. Thus, this research has hopefully opened up avenues for other researchers to carry out such behavioral studies with larger sample sizes by applying R program with SEM analysis.
Key challenges faced by Chinese contractors in Malaysian construction industry
Authors: Yap Jeffrey Boon Hui , Cheah Sin Yi 
Published: November 2019

Purpose
The purpose of this paper is to investigate the major challenges faced by Chinese international contractors (CICs) in the Malaysian construction industry.

Design/methodology/approach
An exploratory sequential mixed-methods research approach was adopted where following a detailed literature review and semi-structured interviews with local professionals, 20 prevalent challenges experienced by CICs are identified. Subsequently, a questionnaire survey was used to elicit the views of 100 construction practitioners. Descriptive statistics were used to prioritise the challenges, while exploratory factor analysis was conducted to uncover the underlying factors.

Findings
The five most crucial challenges identified relate to: changes of regulation, cost control, contract clauses, language barrier and quality control. Exploratory factor analysis revealed four major underlying dimensions of these challenges, in connection to financial and government policy management, organisational performance management, supplier relationship management and cross-cultural management.

Research limitations/implications
The challenges are considered primarily involving CICs in the context of Malaysia; further work can be extended to Western or other East Asian, such as Japanese and Korean, international contractors undertaking construction projects in Malaysia or selected developing countries around the region.

Practical implications
This study will benefit professionals involved with China-backed construction projects in countries sharing demographics and socio-economic characteristics akin to Malaysia. The outcome of the study is expected to facilitate project managers to devise proactive risk-mitigation measures to reduce the impact of these challenges and to improve project delivery.

Originality/value
The paper examined the challenges faced by CICs in the Malaysian context. This is a timely study, as China’s Belt and Road Initiative will provide considerable opportunities for Chinese companies in Malaysia.
A new IR and sprinkler based embedded controller directed robotic arm for automatic cleaning of solar panel
Authors: Ghodki Manish Kumar , Swarup Akhilesh , Pal Yash 
Published: November 2019

Purpose
The purpose of this paper is to design and develop an IR and sprinkler based embedded controller operated robotic arm for automatic dust removal system to mitigate the dust effect on the solar panel surface, since dust accumulation normally affected by real weather conditions is one of the serious concern for the deterioration of photovoltaic (PV) system output.

Design/methodology/approach
The system is a wet cleaning device which provides a cheap silicon rubber-based wiping operation controlled by the pulse width modulation-operated motors of robotic arm. The IEEE 1149.1-compliant mixed signal-embedded platform of C8051F226DK is involved to command the complete system.

Findings
A prototype of 30 WP system is capable of producing an inspiring average value of 11.26 per cent in energy increase, 13.63 per cent in PV module efficiency and 85.20 per cent in performance ratio of the system after 73 days of cleaning in summer season. In addition, a total of 1,617.93 W power; 1,0516.55 Wh energy; and 350.55 KWh/KWP final yield was found during the entire cleaning period.

Originality/value
A novel technique of the implementation of IR sensor and sprinkler in dust mitigation is proposed in this paper. The IR sensor is used as a versatile object which can manage the robotic arm setting and control the automatic switching between cleaning and charging, as well as identify the thermal condition of solar panel for overheating.
Intimate partner violence and utilization of reproductive and maternal health services in Cambodia
Authors: Mai Vanthy , Phyu Win Ei 
Published: November 2019

Purpose
The purpose of this paper is to explore an association between women experience lifetime intimate partner violence (IPV) and women decision making with utilization of reproductive and maternal health services in Cambodia.

Design/methodology/approach
An analysis of secondary data of Cambodia Demographic and Health Survey (CDHS) 2014. The total number of sample size was 1,539 married women who had birth in the last five years prior to the time of interview and completed the domestic violence module in the CDHS 2014 questionnaire. χ² test and binary logistic regression were performed in this study.

Findings
Results give an evidence that emotional violence had significant impact on receiving sufficient antenatal care (ANC) (OR: 0.7, 95%CI: 0.43–0.86) while physical violence had significant association with deliver with skilled birth attendance (SBA) (OR: 0.5, 95%CI: 0.27–0.79). Further, women’s participation in household decision making played as important factor in enabling women revive sufficient ANC (OR: 1.7, 95%CI: 1.19–2.29), and utilization of modern contraceptive method (OR: 1.5, 95%CI: 1.09–1.97).

Originality/value
This study provides significant finding on the impact of IPV and women’s decision making on reproductive and maternal health in Cambodia. Result has drawn an attention to policy makers, related ministries and stakeholder to promulgate and effectiveness of policies and program implementation within the country.
Prediction of instantaneous driving safety in emergency scenarios based on connected vehicle basic safety messages
Authors: Yu Kai , Peng Liqun , Ding Xue , Zhang Fan , Chen Minrui 
Published: November 2019

Purpose
Basic safety message (BSM) is a core subset of standard protocols for connected vehicle system to transmit related safety information via vehicle-to-vehicle (V2V) and vehicle-to-infrastructure (V2I). Although some safety prototypes of connected vehicle have been proposed with effective strategies, few of them are fully evaluated in terms of the significance of BSM messages on performance of safety applications when in emergency.

Design/methodology/approach
To address this problem, a data fusion method is proposed to capture the vehicle crash risk by extracting critical information from raw BSMs data, such as driver volition, vehicle speed, hard accelerations and braking. Thereafter, a classification model based on information-entropy and variable precision rough set (VPRS) is used for assessing the instantaneous driving safety by fusing the BSMs data from field test, and predicting the vehicle crash risk level with the driver emergency maneuvers in the next short term.

Findings
The findings and implications are discussed for developing an improved warning and driving assistant system by using BSMs messages.

Originality/value
The findings of this study are relevant to incorporation of alerts, warnings and control assists in V2V applications of connected vehicles. Such applications can help drivers identify situations where surrounding drivers are volatile, and they may avoid dangers by taking defensive actions.
Challenges of handling assembly information in global manufacturing companies
Authors: Johansson Pierre Eric Christian , Malmsköld Lennart , Fast-Berglund Åsa , Moestam Lena 
Published: November 2019

PurposeThe purpose of this paper is to describe challenges the manufacturing industry is currently facing when developing future assembly information systems. More specific, this paper focuses on the handling of assembly information from manufacturing engineering to the shop floor operators.Design/methodology/approachMultiple case studies have been conducted within one case company between 2014 and 2017. To broaden the perspective, interviews with additionally 17 large and global manufacturing companies and 3 industry experts have been held. Semi-structured interviews have been the main data collection method alongside observations and web questionnaires.FindingsSix focus areas have been defined which address important challenges in the manufacturing industry. For manual assembly intense manufacturing company, challenges such as IT challenges, process challenges, assembly process disturbances, information availability, technology and process control, and assembly work instructions have been identified and hinder implementation of Industry 4.0 (I4.0).Originality/valueThis longitudinal study provides a current state analysis of the challenges the manufacturing industry is facing when handling assembly information. Despite the vast amount of initiatives within I4.0 and digitalization, this paper argues that the manufacturing industry needs to address the six defined focus areas to become more flexible and prepared for the transition toward a digitalized manufacturing industry.
Grieving the loss of a public contract: De La Rue and the Brexit passport
Authors: Flynn Anthony 
Published: November 2019

Purpose
This paper aims to examine how firms react to the loss of a major government contract. Reactions to contract loss are yet to be properly studied in public procurement.

Design/methodology/approach
The hypothesis is that contract loss triggers a five-stage grieving process, as predicted by the Kubler-Ross model. The hypothesis is tested using the recent UK passport contract in which the British supplier, De La Rue, lost to the Franco-Dutch supplier, Gemalto. Secondary data from corporate publications, news reporting, parliamentary debates and trade union press releases is used to compile the case.

Findings
The findings show that De La Rue and its supporters passed through the five stages of grief in response to their loss. De La Rue initially exhibited denial by vowing to appeal the decision. Next came anger directed at the UK Government. An attempt to bargain was made during the standstill period. Depression set in after De La Rue admitted it would not appeal. Finally, acceptance was indicated by De La Rue pursuing new opportunities in the product authentication market.

Research limitations/implications
The study is based on a single case. Further case research is warranted to test the external validity of the results.

Practical implications
By debriefing unsuccessful bidders and listening to their viewpoint, public buyers can help to assuage the anger that accompanies contract loss.

Social implications
Elected representatives, the media and civic society groups have vested interests in the outcome of contract competitions. Moreover, they use their agency in pursuit of their own interests, whether through political bargaining, lobbying or editorials.

Originality/value
The paper demonstrates that the Kubler-Ross model of grieving has utility for understanding reactions to loss in a public procurement context.
A bibliometric analysis of research on entrepreneurial intentions from 2000 to 2018
Authors: Dolhey Shivam 
Published: November 2019

Purpose
The purpose of this study is to provide a bibliometric analysis of the research on entrepreneurial intentions. A total of 1,393 papers published from the year 2000 to 2018 are analysed. The study attempts to identify the significant journals in this area, years with the maximum publication, most cited papers, important authors and most prolific countries and institutions. Then, the co-authorship network map, inter-country co-authorship network map and keyword co-occurrences network maps are provided.

Design/methodology/approach
The Scopus database was used for analysing the large data about various papers included in this study. Then, the VOSviewer software was used for creating a co-authorship network map, inter-country co-authorship network map and keywords co-occurrences network maps.

Findings
The results of this study indicate that in the year 2017, the maximum papers have been published, the most significant journal is International Journal of Entrepreneurship and Small Business and the most cited paper is about competing models of entrepreneurial intentions. Furthermore, the most prominent author is Francisco Linan, and the most prolific country and institution are the USA and the University of Seville (Spain), respectively.

Originality/value
This study contributes to the existing literature on entrepreneurial intentions. A much comprehensive and reliable picture of this area is provided using the bibliometric techniques. The results can help in guiding the authors interested in conducting future research on this topic.
Exploring the interface of relationship marketing and export performance
Authors: Hasaballah Abdel Hafiez Ali , Genc Omer Faruk , Mohamad Osman Bin , Ahmed Zafar U. 
Published: November 2019

PurposeThe purpose of this study is to develop a comprehensive model that explains the influence of different relational variables on export performance and the interaction between those relational variables.Design/methodology/approachThis is a theoretical paper building upon the relational variables and export performance literatures.FindingsA theoretical model was developed based on the existing studies and findings. In the proposed model, relational outcome variables mediate the effect of relational contextual variables on export performance.Research limitations/implicationsThe model developed in this study opens new avenues for future research because it provides a different perspective on how relational variables interact with each other in terms of their impact on export performance.Practical implicationsRelational variables have great importance for firms’ export performance. This study provides a framework about how these variables affect export performance, which should be taken into consideration in firms’ strategies and decisions with regard to the relations with partners.Originality/valueDespite the consensus about the importance of relational variables, the evidence is mixed with regard to the way they affect export performance. With the proposed model, this study aims to fill this gap by providing a framework that explains how relational variables interact with each other and how they affect export performance.
Growth hacking as an approach to producing growth amongst UK technology start-ups: an evaluation
Authors: Conway Tony , Hemphill Tanya 
Published: November 2019

Purpose
“Growth hacking” is a “data-informed” marketing approach that uses digital marketing tools and tactics as well as traditional marketing channels to help technology companies show “proof-of-concept” and sustainability before gaining funding. The purpose of this study was to identify and understand the relevance and importance of growth hacking and identify what growth hacking tools and techniques are used by such organisations.

Design/methodology/approach
The main research method for the collection of primary data was in-depth interviews with both industry experts (senior professionals working for growth hacking agencies) and individual growth hacking practitioners who work for technology start-ups based in the UK. Interviews included the use of dimension cards with key growth hacking terms to act as visual cues to facilitate focus and prompt reflection.

Findings
In addition to a data analysis element, growth hacking also requires people to spot emerging opportunities before anyone else does. This makes it very difficult to find people with the right skill-set. It is also important to use traditional marketing methods to bridge the gap between the physical and digital world.

Originality/value
This study shows that growth hacking is a mind-set and process that can help technology start-ups grow quickly with a limited marketing budget. The research offers guidelines and frameworks for start-ups to understand the growth hacking process. The concept has direct synergy with agile marketing and this might be a term/ methodology with which people in the UK may feel more comfortable given the negative connotations of the word “hacking”.
Collaborative configurations of tourism development: a Greenlandic example
Authors: Chimirri Daniela 
Published: November 2019

PurposeWhile tourism scholars have increasingly recognized the significance of collaboration as an essential element in tourism development, there is a lack of theoretical and empirical research centering on (trans)local collaboration as a central means for future tourism development in Greenland. The purpose of this paper is to analyze the conceptual and analytic potentials and challenges of collaboration in an explorative case study.Design/methodology/approachThe paper applies a case study approach to scrutinize collaboration in the setting of a tourism workshop in South Greenland. This research approach is exploratory in nature and focuses on collaborative activities among participants from different research institutions and countries, from Campus Kujalleq in Qaqortoq, from small-scale enterprises and businesses, managers of destination marketing organizations and local fishermen.FindingsFour “collaborative configurations” emerged during the workshop. These inspire and challenge ways of (re)conceptualizing collaborative tourism development in South Greenland and call for the reconsideration of the present approach toward tourism development for shaping new possible future(s) of tourism in the Greenlandic context.Originality/valueThe relevance of this paper emerges from the crucial significance that tourism actors in Greenland credit collaboration. Moreover, by approaching development issues from within and mutually developing possible practice solutions through collaboration with local tourism actors, the paper aims to give voice to the local community, which currently is lacking in the debate on tourism development in Greenland.
Cultural centres: a future for cultural Arctic tourism?
Authors: Cooper Elizabeth Ann 
Published: November 2019

Purpose
The purpose of this paper is to examine the potential of cultural centres to be spaces that foster interaction between tourists and locals, and thereby meet the demands of new cultural tourists. This is done through conducting a case study of Katuaq Cultural Centre in Nuuk, Greenland. Combining theories of cultural contact and placemaking, the paper analyses how locals and tourists make use of and experience the centre. The paper then goes on to conduct a broader discussion about how future placemaking in tourism can respond to the emerging demands of cultural Arctic tourists, and to suggest ways to encourage positive interaction on both a local community level and a resident-visitor level.

Design/methodology/approach
A series of anthropological research methods were used, including participant observation in the cultural centre itself, and informal and semi-structured interviews with relevant stakeholders.

Findings
Concluding that, from multiple perspectives, Katuaq fails to perform as a “centre of culture”, the study offers innovative insights into how cultural centres can be operated more inclusively in the future, as spaces in which members of different cultural groups can achieve positive interaction. It is argued that the future of successful and fulfilling cultural tourism offerings in the Arctic lies at the intersection of tourism and leisure studies.

Originality/value
The originality of this paper lies first in its deepening of the academic discussion of cultural centres. Second, and on a broader level, the paper identifies an emerging trend of “community–tourism spaces” as cultural tourism offerings, and provides some insights into the conflicts experienced in these kinds of spaces, as well as some suggestions as to how further research on these spaces should continue.
The last resort? Ski tourism and climate change in Arctic Sweden
Authors: Demiroglu Osman Cenk , Lundmark Linda , Saarinen Jarkko , Müller Dieter K. 
Published: November 2019

PurposeThe purpose of this paper is to discuss the external and internal factors that support or challenge a possible transformation of Arctic Sweden into a major ski destination under a changing climate.Design/methodology/approachThe paper questions future availability of the physical and the human factors that foster ski tourism development in Arctic Sweden and suggests a comparative case study in relation to the already existing large resort-based ski destinations in Arctic Finland.FindingsPreliminary documentary analysis shows that the governmental and the industrial discourses over the past decade have acknowledged a competitive edge for Sweden and its northernmost regions in particular and may even propose a structural shift for ski tourism in the near future agenda. The visualisations based on natural snow projections presented in this paper confirm this comparative advantage but other technical and socioeconomic development factors are further discussed, in relation to Arctic Finland.Research limitations/implicationsFuture research agenda is suggested to cover, first, assessment of natural and technical snow reliability of existing and all potential ski areas in Sweden and within its competitive set extending to all the Nordics and the Alps, then, incorporation of adaptive capacities of the suppliers but especially the likely substitution tendencies of the consumers, and finally, evaluation of the overall situation in terms of the regional development needs.Social implicationsIt is apparent that land use conflicts will arise in case of large ski resort-based destination development in Arctic Sweden, especially around the environmentally protected areas, which are not only already important attractions for nature-based tourism but also traditional livelihoods for the Sami.Originality/valueThis is the first paper to discuss a potential regional and structural shift of ski tourism in Sweden.