bluuebunny/crossref_metadata_2025_split huggingface dataset:
How personality traits influence management styles of construction project managers
Authors: Ling Florence Y.Y. , Zhang Zhe , Wong Wei Ting 
Published: June 2020

PurposeThis research investigates the dominant personality traits of construction project managers (PMs) and how their personality influences their management styles.Design/methodology/approachAn industry-wide survey with 70 PMs was conducted in Singapore. The survey data were subjected to inferential statistical tests. In-depth interviews were conducted with four subject matter experts.FindingsMajority of the sample PMs are male with age, education level and experience well spread. The dominant personality traits of PMs are found to be: high in Extraversion, Agreeableness, Conscientiousness and Openness and low in Neuroticism. PMs adopt “team leadership” style in which they place high emphasis on both the work that they need to complete and the people they lead. Their Agreeableness and Conscientiousness may improve over time.Research limitations/implicationsThe correlations and regressions cannot prove causality.Practical implicationsIt is discovered that PMs who have high conscientiousness and high openness personalities are more likely to be leaders who are concerned for both the people that they lead and production outcomes. The implication is that employers may wish to conduct personality tests at the time of hiring to ensure good job match.Originality/valueThis study is novel because it integrated two areas of knowledge – personality traits and management style. The regression analysis discovered that Openness and Conscientiousness traits may be used to predict PMs' management styles. This suggests that if personality tests are administered at hiring stage, the outcomes may be used to match potential hires to the jobs that they are being considered for.
Using virtual reality to facilitate communication in the AEC domain: a systematic review
Authors: Wen Jing , Gheisari Masoud 
Published: June 2020

PurposeThe architecture, engineering and construction (AEC) industry exists in a dynamic environment and requires several stakeholders to communicate regularly. However, evidence indicates current communication practices fail to meet the requirements of increasingly complex projects. With the advent of Industry 4.0, a trend is noted to create a digital communication environment between stakeholders. Identified as a central technology in Industry 4.0, virtual reality (VR) has the potential to supplement current communication and facilitate the digitization of the AEC industry. This paper aims to explore how VR has been applied and future research directions for communication purpose.Design/methodology/approachThis research follows a systematic literature assessment methodology to summarize the results of 41 research articles in the last 15 years and outlines the applications of VR in facilitating communication in the AEC domain.FindingsRelevant VR applications are mainly found in building inspection, facility management, safety training, construction education and design and review. Communication tools and affordance are provided or built in several forms: text-based tools, voice chat tool, visual sharing affordance and avatars. Objective and subjective communication assessments are observed from those publications.Originality/valueThis review contributes to identifying the recent employment areas and future research directions of VR to facilitate communication in the AEC domain. The outcome can be a practical resource to guide both industry professionals and researchers to recognize the potentials of VR and will ultimately facilitate the creation of digital construction environments.
Shradhanjali.com: creating Blue Ocean
Authors: Ghura Amarpreet Singh , Kumar Ishwar 
Published: June 2020

Learning outcomes
Through a discussion of the case, students will be able to conduct “Pros and Cons” analysis for entering a new market. Conduct “SWOT” analysis for entering a new market. Explain how to create a Blue Ocean Market Space, by implementing the concept of value-innovation. Demonstrate the role of “strategy canvas” and “The four action framework” in creating Blue Ocean Market Space.

Case overview/synopsis
This case describes a situation in which Vivek Vyas (Vyas) and Vimal Popat (Popat) first generation entrepreneurs starts their venture shradhanajali.com in June 2011. The monthly revenues range in between INR 75,000 and INR 80,000. Shradhanjali.com has garnered customers from major parts of India, USA, Canada, UK and Africa. It was in 2019 when Vyas and Popat co-founders of Shradhanjali.com were in their office at Rajkot, Gujarat reading an article in financial express, which had a mention of India’s 10 most wacky startups which used technology and internet to get closer to users. One of the startups reported by financial express was offering people to book cremation for the funeral of the deceased loved ones. Looking at the article Popat thought to enter a new market space by mid of 2020, where new offering to customers to book online pujas across temples in India on the birth and death anniversaries of their loved ones. The purpose of this case is to provide an opportunity for the participants to make use of management tools such as Pros and Cons; and SWOT analysis to decide whether shradhanjali.com should penetrate more into this world of e-commerce and offer online puja service to their customers. However, the two co-founders are undecided whether to add online puja service in their service portfolio as they do now know the way forward to convert the idea of online puja into a viable business? Participants need to take into consideration the data given for shradhajali.com and make assumptions and resolve the dilemma through which Vyas and Popat are going through.

Complexity academic level
The case involves various issues with first generation online startup in strategic management field such “Pros and Cons” analysis and challenges faced during the new market creation phase. Thus, this case can be used for covering multiple perspectives related to blue ocean strategy (e.g. application of strategy canvas and the four action framework).

Supplementary materials
Teaching notes are available for educators only.

Subject code
CSS 11: Strategy.
Keep calm and carry on: European consumers and the development of persistent resilience in the face of austerity
Authors: Szmigin Isabelle T. , O'Loughlin Deirdre Mary , McEachern Morven , Karantinou Kalipso , Barbosa Belem , Lamprinakos Grigorios , Fernández-Moya María Eugenia 
Published: June 2020

PurposeIn the context of European consumers’ experiences of austerity, this study aims to advance current resilience theory in marketing through developing persistent resilience from a context of austerity influenced consumption.Design/methodology/approachFollowing an interpretivist approach, 38 face to face, in-depth interviews were conducted with European consumers from Ireland, UK, Spain, Portugal, Italy and Greece who were affected in some way by the global financial crisis.FindingsBuilding upon limited conceptual and empirical investigations in social geography, the analysis identifies the themes of persistent stressors and temporal orientation as constants, alongside day-to-day coping, relating and pragmatism, consumer adjustment, repertoires of resistance and transformation as key elements of persistent resilience within the consumption context of austerity.Research limitations/implicationsThe study addresses the limited theoretical and empirical focus on persistent resilience and austerity and directly contributes to consumer behaviour and marketing theory in understanding persistent resilience and its implications.Practical implicationsChanges to behaviours as a result of persistent resilience included reducing and stopping consumption, discount shopping, alternative consumption in the form of growing or making and mindful consumption through wastage reduction and re-use.Social implicationsThe study highlights the significant social impact of austerity while also identifying positive outcomes for social relations among family, friends and the wider community.Originality/valueThis study develops and extends Golubchikov’s (2011) theory of persistent resilience through exploring European consumer responses to austerity, identifying key consumption characteristics relevant for marketing theory and practice.
“It’s not like this here”: teaching a Youth Lens in South Korea
Authors: Murfield Ryan 
Published: June 2020

PurposeThis paper aims to identify challenges in a first attempt at teaching the Youth Lens in a secondary English classroom in South Korea.Design/methodology/approachThis paper includes the author's observations of a senior English class in an international school in South Korea.FindingsThe author advocates that intersections of time, geography and culture have a significant influence that cannot be ignored when teaching about adolescence. Additionally, when bringing a Youth Lens into the classroom teachers need to be prepared to fully embrace its embedded questions of power between youth and adults.Originality/valueThis paper extends existing academic conversation on a Youth Lens to include both an international setting and instances in which the teacher is not of the majority demographic in the classroom.
The CEO’s emotional bias and the delegation of decision-making rights
Authors: Souissi Yasmine , Salhi Bassem , Jarboui Anis 
Published: June 2020

Purpose
The purpose of this paper is to document the relation between the bank’s regional CEO’s emotional bias (optimism and loss aversion) and the delegation of decision rights to the account manager.

Design/methodology/approach
The partial least squares (PLS) method is applied to investigate the degree to which bank’s regional CEO delegate decisions and the circumstances that drive variation in delegation.

Findings
The results show that delegation does not appear to be monolithic; instead, the results show that delegation varies with the personal characteristics of the bank’s regional CEO.

Practical implications
Banks are invited to take into account the effect of the emotional biases of the directors on the delegation of its power.

Originality/value
The authors put forward an original effort that is intended to discuss in particular the effect of psychological biases on the decentralization of the decision-making rights.
Information literacy and consciousness
Authors: Budd John M. 
Published: June 2020

PurposeWhile there is a huge literature devoted to information literacy (IL), much of which is devoted to course or content design and some sort of assessment. What is presented in this paper is the proposition that the design of IL would benefit greatly by the infusion of the development of consciousness and conscious states. The understanding of consciousness and its place in the absorption of information, and ultimately, knowledge growth is presented.Design/methodology/approachReviews of information literacy (brief) and consciousness (more extensive) are applied to the proposition that consciousness is an essential element of successful information literacy instruction. The reviews are of a critical nature.FindingsConsciousness and its complexity are explicated to a considerable extent. While there are somewhat varied conceptions of consciousness, a relatively unified definition is suggested. The complexities of consciousness and its development render students more able to explicate the agreements and disagreements in the information landscape. In short, a developed consciousness among students makes for more critical approaches to difficult informational events. Then, the connections between IL and consciousness, which includes the awareness of informational states, conclude the paper.Research limitations/implicationsThis paper offers a new mode for an inquiry into the content and structure of information literacy instruction.Originality/valueThe paper adds a heretofore unattended condition for success in information literacy for instructors and students.
Culture and competitiveness in small-scale Latin-American forestry-based enterprising communities
Authors: Jardon Carlos M. , Martinez–Cobas Xavier 
Published: June 2020

Purpose
Small-scale forestry-based enterprising communities are particularly associated with their territory and, therefore, are very conditioned by the local culture. This paper aims to explore the relationship between culture and competitiveness in small-scale Latin-American forestry-based enterprising communities.

Design/methodology/approach
This study used 212 surveys in companies linked to the production, industrialisation and commercialisation sector of the forestry industry in the province of Misiones (Argentina), using partial least squares to analyse the relationships thereof.

Findings
Culture and competitive advantages improve the growth of small-scale timber businesses and growth, in turn, increases financial performance. However, culture does not have an impact on competitive advantage and no interaction effect of culture on competitive advantage was detected. The results can indicate that there might be a need to incorporate other concepts and operationalisation that are better suited to the geographical and industrial contexts in developing countries.

Research limitations/implications
The literature and measures used to operationalise variables in the survey did not necessarily succeed in capturing the culture in the studied small- and medium-sized enterprises. In addition, the design of the sample and subjective measures may partially condition the results.

Practical implications
For business managers and consultants, this study indicates that they must take into account the local culture to improve performance. Entrepreneurs must reorient the company strategy towards the long term, integrating local culture into their strategy to generate competitive advantages.

Social implications
Political authorities and social agents should also take into consideration the cultural aspects of the territory when implementing regulations and specific actions to improve the industry and strengthen the sense of community. The results highlight the vitality of animators and development agencies and of any factor that fosters social cohesion.

Originality/value
The paper shows a new approach to the relationship between culture and competitiveness in small-scale forestry-based enterprising communities, combining performance in a formal sector with the bazaar model.
Retaining the adolescent workforce in family businesses
Authors: Telling Richard , Goulding Philip John 
Published: June 2020

Purpose
The purpose of this study is to critically explore the linkage between adolescent work, parent–child relationships and offspring career choice outcomes in a family business context. It examines the aforementioned in light of the stay/go decision faced by adolescent family members.

Design/methodology/approach
Findings are derived from semi-structured interviews with 15 individuals from five Italian families operating family catering businesses in Yorkshire (UK). The approach represents a sample spanning four generations, designed to capture data from individuals who had experienced adolescent work at the family business.

Findings
The findings offer evidence that the “familiarity” of family business impacts on offspring career choices, providing a safety net or a trap which can impede exit decisions. Returning after periods of study leave that represent the transition from adolescence to adulthood, offspring continue to use the family business as a base from which to explore their career options. Alternatively, when parent–child relationships break down, family business escape strategies assume priority for offspring.

Research limitations/implications
The study focussed exclusively on migrant Italian families within the catering sector. The sample included different generational representations among the five families. It lays the ground for future research of a similar nature among other family business ethnicities and across other economic sectors.

Originality/value
This paper contributes to understanding offspring career choice outcomes in a family business context. The empirical evidence suggests that parent–child relationships are instrumental to understanding the stay/go decision as well as previous stages of the socialisation process of embedding in the family business.
Half human, half machine – augmenting service employees with AI for interpersonal emotion regulation
Authors: Henkel Alexander P. , Bromuri Stefano , Iren Deniz , Urovi Visara 
Published: June 2020

PurposeWith the advent of increasingly sophisticated AI, the nature of work in the service frontline is changing. The next frontier is to go beyond replacing routine tasks and augmenting service employees with AI. The purpose of this paper is to investigate whether service employees augmented with AI-based emotion recognition software are more effective in interpersonal emotion regulation (IER) and whether and how IER impacts their own affective well-being.Design/methodology/approachFor the underlying study, an AI-based emotion recognition software was developed in order to assist service employees in managing customer emotions. A field study based on 2,459 call center service interactions assessed the effectiveness of the AI in augmenting service employees for IER and the immediate downstream consequences for well-being relevant outcomes.FindingsAugmenting service employees with AI significantly improved their IER activities. Employees in the AI (vs control) condition were significantly more effective in regulating customer emotions. IER goal attainment, in turn, mediated the effect on employee affective well-being. Perceived stress related to exposure to the AI augmentation acted as a competing mediator.Practical implicationsService firms can benefit from state-of-the-art AI technology by focusing on its capacity to augment rather than merely replacing employees. Furthermore, signaling IER goal attainment with the help of technology may provide uplifting consequences for service employee affective well-being.Originality/valueThe present study is among the first to empirically test the introduction of an AI-fueled technology to augment service employees in handling customer emotions. This paper further complements the literature by investigating IER in a real-life setting and by uncovering goal attainment as a new mechanism underlying the effect of IER on the well-being of the sender.
Property valuation in the UK: material uncertainty and COVID-19
Authors: French Nick 
Published: June 2020

PurposeAn understanding of uncertainty has always been an integral part of property valuations. No valuation is certain, and the valuer needs to convey to the user of the valuation in the degree of uncertainty pertaining to the market value.Design/methodology/approachThis practice briefing is a short overview of the importance of understanding uncertainty in valuation in normal markets and the particular difficulties now with the material uncertainty created by the COVID-19 pandemic.FindingsThis paper discusses how important it is for the valuer and the client to communicate and understand the uncertainty in the market at any point of time. The COVID-19 has had a significant impact on property values and the importance of clarity within valuation reports.Practical implicationsThis paper looks at the importance of placing capital and rental value changes due to material uncertainty in valuation reports.Originality/valueThis provides guidance on how professional bodies are advising their members, around the world, on how to report valuations and market value in the context of material uncertainty.
A gamified approach to promoting empathy in children
Authors: Saleme Pamela , Dietrich Timo , Pang Bo , Parkinson Joy 
Published: June 2020

Purpose
Gamification has gained popularity in social marketing research; however, its application remains limited to a few contexts, and relatively little is known about how innovative gamification technologies such as augmented reality can be applied to social marketing programme design. This paper aims to demonstrate the application of gamification to a social marketing pilot programme designed to increase children’s empathy and empathic behaviour.

Design/methodology/approach
Informed by social cognitive theory (SCT), a mixed-method research design was adopted using pre- and post-programme surveys (n = 364) to assess effectiveness using paired samples t-test. Qualitative data included observations, participant’s questions and a feedback activity at the end of the programme. A thematic analysis was undertaken to examine the data and detect meaningful insights.

Findings
Children’s affective empathy and empathic behaviour outcomes were improved following the pilot programme. However, no effects were observed for cognitive empathy and social norms. Thematic analysis revealed three themes to further improve the game: developmentally appropriate design, user experience and game design.

Research limitations/implications
Findings demonstrated challenges with the application of SCT outlining a disconnect between the design of the gamified programme and theory application.

Practical implications
This study provides initial evidence for the application of innovative gamification technologies to increase empathy in children.

Originality/value
To the best of the authors’ knowledge, this paper is the first to examine how a gamified social marketing programme can increase empathy in children.
The micro-trends of emerging adventure tourism activities in Nepal
Authors: Wengel Yana 
Published: June 2020

Purpose
This paper aims to review two micro-trends influencing the landscape of adventure tourism activities in Nepal. In spite of being a popular adventure tourism destination for more than half a century, the offer of adventure tourism activities in Nepal remained limited until recently.

Design/methodology/approach
This study underpinned by interpretive epistemology used netnographic methods of data collection. As such, 15 stakeholderss’ interviews were conducted, and 25 grey literature sources were collected.

Findings
The findings suggest that a bottom-up approach to the development of emerging adventure sports and the upsurge of domestic adventure tourism are the micro-trends influencing the adventure tourism landscape in Nepal. This paper discusses skiing and mountain biking as emerging land-based adventure activities. One distinguishing feature is that those initiatives are driven by locals passionate about this sport. Furthermore, skiing and mountain biking are promoted for both international and domestic tourists. Overall, the findings highlight the growth of the domestic adventure tourism market in Nepal.

Practical implications
This study recommends shifting attention from focussing merely on international visitors and to establish domestic adventure tourism market. For practitioners, including tourism agencies and wider industry stakeholders, it might be important to explore the demand in adventure tourism and create products for domestic adventure tourism.

Social implications
Creating and expanding adventure tourism activities for locals would not only provide economic benefit but also contribute to well-being and recreation opportunities for Nepali.

Originality/value
To date, research on adventure tourism activities in Nepal other than mountaineering remains scant. This paper contributes towards understanding the micro-trends influencing the landscape of adventure tourism activities in Nepal and for the first time, explores the trends of Nepal’s domestic adventure tourism market.