bluuebunny/crossref_metadata_2025_split huggingface dataset:
A critical review of alternative measures of telecommunications service quality
Authors: Abd-Elrahman Abd-Elrahman Hassanein , Hassan Sally Ali , El-Borsaly Azza Abd-Elkader , Hafez Eglal Abd-Elmoneim 
Published: January 2020

PurposeThe purpose of this paper is to review the service quality (SQ) models established in various empirical studies conducted across the world specifically applied to telecommunications services.Design/methodology/approachThis paper examines different SQ models reported in the literature applicable to the telecommunications sector. The selected 29 studies were limited to empirical English studies based on survey data and statistical methods of analysis and having the SQ construct defined from the customers’ perspective.FindingsThe review of various SQ models in telecommunications revealed that the meaning of SQ may have some universal aspects, as demonstrated by the similarities in the underlying dimensions as proposed in different studies. This paper lends support to the contention that the dimensions of the telecommunications SQ construct and their importance vary with the cultural and country context. A proposed model for measuring telecommunications SQ was presented as a trial to extract the best of previous models.Research limitations/implicationsThis paper reviews only empirical studies based on survey data and statistical methods of analysis from 2001 to 2019.Practical implicationsThe paper indicates that a generic instrument for measurement of SQ or even one specifically developed for telecommunications may not be applicable in its original form for all cultural contexts. The development of a customized scale, such as a modified SERVQUAL for measuring the SQ for a particular cultural or country context at that particular time, is warranted.Originality/valueThe reported study describes and contrasts a large number of SQ measurement constructs and highlights the usage of dimensions.
Drivers for a cross-sector successful collaboration: the Basque country model of action
Authors: Enciso-Santocildes Marta , Vidu Ana , Gómez-Urquijo Laura 
Published: January 2020

Purpose
The purpose of this paper is to show the positive effects of a cross-sector collaboration between public administration and third sector in the Basque Country. Solidarity within European society is a concern increasingly addressed from broader perspectives in broader territories. Civil society involvement has also reached public administrations. The European Commission H2020 project, SOLIDUS Solidarity in European societies: empowerment, social justice and citizenship (2016–2018), responds to the need to build a “renewed” Europe after the economic crisis, addressing social areas as employment, education, housing, health, civic engagement.

Design/methodology/approach
The communicative methodology (CM) has been used in this research paper, including qualitative fieldwork involving representatives of third-sector organizations. The CM already showed its impact on society, through several research projects in which it has been applied. CM is based on including stakeholders’ voices into research from the initial design until the end, responding their needs from research evidence. Thus, it contributes to put in common the knowledge of experts and stakeholders.

Findings
Searching for successful practices of social innovation, this paper analyzed which elements enable such relationships between public administration and third-sector organizations to promote successful public policies. Even some risks and barriers have been highlighted, the authors’ specific aim focuses on the positive aspects. Therefore, it shows drivers for a most efficient way of public management, which could potentially be extrapolated to other contexts. Some of these drivers are the following: support and collaboration between sectors, institutional trust, co-creation, active participation of the third sector, solidarity and commitment, efficient social policies and workers’ professionalization.

Originality/value
This paper contributes to returning to institutions and society the atmosphere of trust that the crisis context has damaged. The Basque Countries’ comprehensive model of action proves to attend citizenship contributing to a better society, from engaging a successful collaboration across sectors. The creation of two models of collaboration helps to progress in the positive interaction between the third sector and government. This paper is also original because it gives voice to people directly involved on the field and uses their knowledge to describe drivers and assess collaboration and participation of the third sector.

Peer review
The peer review history for this paper is available at: https://publons.com/publon/10.1108/IJSE-06-2019-0378
Socioeconomic and demographic forecasters of upgraded water and sanitation facilities admittance in Rwanda
Authors: Bikorimana Gerard , Shengmin Sun 
Published: January 2020

PurposeUpgraded water and better sanitation are essential for human health, but it is still a challenge to get admittance to these facilities and the concerns of public health becomes most victims. The purpose of this paper is to analyze the socioeconomic and demographic forecaster linked with admittance to safer water and upgraded sanitation facilities in Rwanda. The study uses the cross-sectional data from the 2014 to 2015 Rwanda Demographic Health Survey and uses linear generalized models for the analysis.Design/methodology/approachThe logit and probit regressions were used to analyze whether or not any forecaster variables influenced the predicted variable.FindingsThe findings showed that the households with the highest education background were 11.55 times more probable to have admittance to upgraded water sources compared to those who had none level of education. Likewise, the respondents with secondary and higher education were, respectively, 9.55 times and 4.09 times more probable to have admittance to upgraded latrine facilities. The authors found the increase of household size as significantly associated with admittance to the upgraded water source and latrine facilities compared to those families with fewer household members. The results also found that wealthier households had a larger odds ratio significance in getting admittance to upgraded water sources and sanitation facilities compared to poorer households. The study results found the greatest gap in access to upgraded water sources and sanitation facilities in rural areas compared to urban areas.Research limitations/implicationsThe implications of the study results call for water policy formulation and implementation in Rwanda, as well as generally for other developing countries.Originality/valueIn Rwanda, this is the first study that empirically inspected the relationship between socioeconomic and demographic forecasters on admittance to upgraded water and sanitation facilities.Peer reviewThe peer review history for this article is available at:https://publons.com/publon/10.1108/IJSE-07-2019-0452
The impact of green supply chain integration on sustainable performance
Authors: Han Zhaojun , Huo Baofeng 
Published: January 2020

PurposeThe purpose of this paper is to explore the impact of green supply chain integration (GSCI) on sustainable performance which includes environmental, social and economic performance.Design/methodology/approachBased on data collected from 206 Chinese manufacturers, this study uses structural equation modeling with the maximum-likelihood estimation method to test the theoretical model.FindingsThe results show that different dimensions of GSCI have different outcomes. Green internal integration lays the foundation for green supplier integration (GSI) and green customer integration (GCI), and is related to both environmental and social performance. GSI is positively related to economic performance, whereas GCI is positively related to social performance.Originality/valueBelieving that “how to be green” matters, this study focuses on an integrative approach to green supply chain management (GSCM), shedding new light on how GSCI influences performance and providing practical guidelines for different stakeholders.
The Pransky interview: Dr James Kuffner, CEO at Toyota Research Institute Advanced Development, Coinventor of the rapidly, exploring random tree algorithm
Authors: Pransky Joanne 
Published: January 2020

Purpose
The following article is a “Q&A interview” conducted by Joanne Pransky of Industrial Robot Journal as a method to impart the combined technological, business and personal experience of a prominent, robotic industry PhD-turned entrepreneur regarding his pioneering efforts of bringing technological inventions to market. The paper aims to discuss these issues.

Design/methodology/approach
The interviewee is Dr James Kuffner, CEO at Toyota Research Institute Advanced Development (TRI-AD). Kuffner is a proven entrepreneur and inventor in robot and motion planning and cloud robotics. In this interview, Kuffner shares his personal and professional journey from conceptualization to commercial realization.

Findings
Dr Kuffner received BS, MS and PhD degrees from the Stanford University’s Department of Computer Science Robotics Laboratory. He was a Japan Society for the Promotion of Science (JSPS) Postdoctoral Research Fellow at the University of Tokyo where he worked on software and planning algorithms for humanoid robots. He joined the faculty at Carnegie Mellon University’s Robotics Institute in 2002 where he served until March 2018. Kuffner was a Research Scientist and Engineering Director at Google from 2009 to 2016. In January 2016, he joined TRI where he was appointed the Chief Technology Officer and Area Lead, Cloud Intelligence and is presently an Executive Advisor. He has been CEO of TRI-AD since April of 2018.

Originality/value
Dr Kuffner is perhaps best known as the co-inventor of the rapidly exploring random tree (RRT) algorithm, which has become a key standard benchmark for robot motion planning. He is also known for introducing the term “Cloud Robotics” in 2010 to describe how network-connected robots could take advantage of distributed computation and data stored in the cloud. Kuffner was part of the initial engineering team that built Google’s self-driving car. He was appointed Head of Google’s Robotics Division in 2014, which he co-founded with Andy Rubin to help realize the original Cloud Robotics concept. Kuffner also co-founded Motion Factory, where he was the Senior Software Engineer and a member of the engineering team to develop C++ based authoring tools for high-level graphic animation and interactive multimedia content. Motion Factory was acquired by SoftImage in 2000. In May 2007, Kuffner founded, and became the Director of Robot Autonomy where he coordinated research and software consulting for industrial and consumer robotics applications. In 2008, he assisted in the iOS development of Jibbigo, the first on-phone, real-time speech recognition, translation and speech synthesis application for the iPhone. Jibbigo was acquired by Facebook in 2013. Kuffner is one of the most highly cited authors in the field of robotics and motion planning, with over 15,000 citations. He has published over 125 technical papers and was issued more than 50 patents related to robotics and computer vision technology.
A conceptual framework for digital civics pedagogy informed by the philosophy of information
Authors: Clements Estelle 
Published: January 2020

Purpose
The purpose of this paper is to draw on the philosophy of information, specifically the work of Luciano Floridi, to argue that digital civics must fully comprehend the implications of the digital environment, and consequently an informational ontology, to deliver to students an education that will prepare them for full participation as citizens in the infosphere.

Design/methodology/approach
Introducing this philosophy for use in education, the research discusses the ethical implications of ontological change in the digital age; informational organisms and their interconnectivity; and concepts of agency, both organic and artificial in digitally mediated civic interactions and civic education.

Findings
With the provision of a structural framework rooted in the philosophy of information, robust mechanisms for civics initiatives can be enacted.

Originality/value
The paper allows policy makers and practitioners to formulate healthy responses to digital age challenges in civics and civics education.
Information and design: book symposium on Luciano Floridi’s The Logic of Information
Authors: Gorichanaz Tim , Furner Jonathan , Ma Lai , Bawden David , Robinson Lyn , Dixon Dominic , Herold Ken , Søe Sille Obelitz , Van der Veer Martens Betsy , Floridi Luciano 
Published: January 2020

Purpose
The purpose of this paper is to review and discuss Luciano Floridi’s 2019 book The Logic of Information: A Theory of Philosophy as Conceptual Design, the latest instalment in his philosophy of information (PI) tetralogy, particularly with respect to its implications for library and information studies (LIS).

Design/methodology/approach
Nine scholars with research interests in philosophy and LIS read and responded to the book, raising critical and heuristic questions in the spirit of scholarly dialogue. Floridi responded to these questions.

Findings
Floridi’s PI, including this latest publication, is of interest to LIS scholars, and much insight can be gained by exploring this connection. It seems also that LIS has the potential to contribute to PI’s further development in some respects.

Research limitations/implications
Floridi’s PI work is technical philosophy for which many LIS scholars do not have the training or patience to engage with, yet doing so is rewarding. This suggests a role for translational work between philosophy and LIS.

Originality/value
The book symposium format, not yet seen in LIS, provides forum for sustained, multifaceted and generative dialogue around ideas.
Entrepreneurial skill-building in rural ecosystems
Authors: Lyons Thomas S. , Lyons John S. , Jolley G. Jason 
Published: January 2020

PurposeThe purpose of this paper is to argue that defining, measuring and developing skills are crucial to successful entrepreneurship and that being able to do so can help to build strong rural entrepreneurial ecosystems.Design/methodology/approachThe literature on entrepreneurship success and entrepreneurial skills is reviewed, and this knowledge is used to create and describe the Entrepreneurship Skill-building Framework (ESBF), which provides a scaffold for thinking about the identification, measurement and development of essential entrepreneurship skills. The same literature is used to develop a tool for effectuating the ESBF, called the Readiness Inventory for Successful Entrepreneurship (RISE), which assesses entrepreneurship skills using the communimetrics theory of measurement.FindingsBoth the ESBF and the RISE are detailed, and they are applied to the successful development and maintenance of rural entrepreneurial ecosystems, with an example from practice. Specific implications for rural entrepreneurship-focused economic development are also discussed.Originality/valueThe ESBF represents a new way of framing entrepreneurship skills and their development. The RISE is a skills assessment tool that is clinical, not predictive, utilizing an innovative theory of measurement. Together, they offer a fresh approach to thinking about the purpose and effective implementation of entrepreneurial ecosystems.
Hypotheses on the causes of financial crime
Authors: Ruggiero Vincenzo 
Published: January 2020

Purpose
The purpose of this paper is to examine the aftermath of the 2006-07 financial crisis and attempts to identify a range of causes that were responsible for it and are likely to trigger similar events in the future. The analytical tradition established by the study of white-collar crime provides the background for such an examination, which avails itself of some conceptualisations derived from classical economic thought.

Design/methodology/approach
Explanations of financial crime can resort to general theories based on allegedly universal values. They can posit the existence of criminaloids, namely, individuals who indulge in illegal practices, or ‘honest fraud’, while not deeming themselves culpable. Anomie and control theory in criminology have highlighted how the causes of financial crime are associated with general criminogenic contexts or with individual propensities or mindsets. This paper adds to the existing perspectives a number of variables that can provide a more nuanced picture of financial crimes.

Findings
This paper attempts to identify a range of discrete variables that can be termed interstitial in the sense that they can accompany a variety of theoretical hypotheses, locate themselves in the space left in between the different approaches while providing supplementary analytical foci. Ignorance, entitlement, reverse Keynesianism, recklessness, efficiency and the finance curse may offer additional angles from which the causation of financial crime can be observed. Sociological and criminological arguments, in this paper, are interspersed with notions derived from classical economics.

Originality/value
The originality of this contribution is to be found in its use of different theoretical traditions, establishing a dialogue between social theory, criminology and economic thought.
Revealing the unexplained wealth in Indonesian corporation
Authors: Lukito Anastasia Suhartati 
Published: January 2020

Purpose
The purpose of this paper is to analyze the unexplained wealth inside the corporation and to initiate and apply unexplained wealth order in the Indonesian corporation based on the Indonesian legal system and prevailing laws. An effective tool needs to be implemented because of the facts that numerous corporate illegal activities lead to economic and financial crime. Meanwhile, there are difficulties to implement the corporate criminal liability. Non-conviction-based asset forfeiture will be a way out to deal with the current condition.

Design/methodology/approach
This paper explores and analyzes the Indonesian legal system, particularly a non-conviction-based asset forfeiture for corporate illegal activities. This paper is based on the research paper conducted with the legal normative approach.

Findings
Non-conviction-based asset forfeiture through unexplained wealth order will be an effective tool and a revolutionary pattern in the crime prevention perspective dealing with corporate crime. Corporate criminal liability in anti-corruption regime can be viewed from two perspectives by combining and integrating crime prevention approach as well as the repressive approach. The Indonesian Supreme Court Regulation number 13 of 2016 is a breakthrough in the criminal justice system to redesign case handling procedure toward corporate crime. It needs to be supported by precise asset forfeiture law. Furthermore it is necessity to strengthening and built corporations with moral and ethical business values.

Practical implications
This paper can be a source to explore the unexplained wealth that can occur in the corporation and the way to overcome it through unexplained wealth order and non-conviction-based asset forfeiture.

Originality/value
This paper contributes by initiating a non-conviction-based asset forfeiture, which is implementing the in rem proceeding, to make sure the crime does not pay and the victim and society suffer less because of the corporate crime.
Sleep loss among Thai high school students smartphone users affected by smartphone electromagnetic pollution
Authors: Chongchitpaisan Wanna , Wiwatanadate Phongtape , Narkpongphun Assawin , Tanprawate Surat , Siripon Nipapon 
Published: January 2020

Purpose
Adolescents being in a stage of growth need good sleep, but, today, they suffer from sleep deprivation due to such extrinsic factor as a smartphone which they enjoy spending time using the device. However, the effects of smartphone output power (SOP) on the duration of good sleep remains unclear. The purpose of this paper is to investigate the correlation of the SOP and sleep loss in high school students.

Design/methodology/approach
The time-series study was conducted among 145 high school students in Chiang Mai Province who completed a sleep diary which applied by the Pittsburg Sleep Quality Index. The SOP was corrected by a smartphone application and transmitted by e-mail to a researcher every day. The completed data set contains 12,969 entries. Headache, anxiety and depression were also assessed. Data were analyzed using the generalized estimating equation adjusted for demographic data, smartphone use and other factors.

Findings
Most of the study subjects are female, 17.4 years old on average. The prevalence of sleep loss (<8 h) was 52.9 percent with averagely 7.4 ±1.7 h of sleep duration and poor sleep at 32.1 percent. Anxiety, depression, headache had relationships with sleep loss. The daily dose, evening and nocturnal SOP in the range of ≥ 2.00 × 10‒5 mW had stronger relationships with sleep loss than their effects in the range of ≤ 1.79 × 10‒5 mW (ORadj1.32; 95% CI: 1.26–1.76, ORadj1.34; 95% CI: 1.07–1.17 and ORadj1.41; 95% CI: 1.07–1.17, respectively). Meanwhile, morning Lag_2 and daytime Lag_1 in the range of ≥ 2.00 × 10‒5 mW appeared to have a strong relationship with sleep loss (ORadj1.60; 95% CI: 1.26–1.76, ORadj1.36; 95% CI: 1.07–1.17). The relationship between Lag_4 daily dose and sleep loss took the form of a reverse dose-response.

Originality/value
Sleep loss in adolescents has an increasing trend of prevalence and has been found to be correlated with the highest SOP group (≥ 2.00 × 10‒5 mW range). These results confirmed that increased and longer smartphone use result in reduced sleep time. This causes them to be exposed to smartphone electromagnetic radiation and smartphone screen lighting. This disturbs brain waves and nervous system controlling sleep balance mechanisms. The findings recommended parents setting time and boundaries around technology use at home to reduce contact with electromagnetic radiation and smartphone screen lighting, thereby increasing sleeping time in order to create good sleep quality.
The necessity of anti-money laundering standards for Iranian auditors
Authors: Salehi Mahdi , Molla Imeny Vahid , Khaleghi Baygi Ahmad 
Published: January 2020

Purpose
According to the last public statement of FATF (2018), Iran has some significant deficiencies in its anti-money laundering (AML) regime, especially in suspicious transaction reporting. In this research, the author tries to empirically show that Iranian auditors do not a response to AML cases effectively and adopting an AML standard is required for Iranian auditors. Therefore, it helps to improve one of the deficiencies of Iran’s AML regime.

Design/methodology/approach
To collect data, the author designed and developed a questionnaire and the questionnaire sent to all partners of Iranian auditing firms, which have authorization from the Iranian Association of Certified Public Accountants on December 2018.

Findings
The finding shows most of the sample auditors’ claim that it is necessary to have an AML standard and it can be helpful for them. Furthermore, most of the Iranian auditors in money laundering cases, which companies are involved do nothing except filling the checklist of Anti-Money Laundering Implementing Regulations for Business and Non-business Companies (2012).

Originality/value
The results of the current research make clear the necessity of adopting an AML standard for Iranian auditors and recommend Iranian authorities to improve Iran’s AML regime.