bluuebunny/crossref_metadata_2025_split huggingface dataset:
Market uncertainty, innovation of firms in alliance and alliance partner characteristics
Authors: Han JungYun , Kang Ribuga 
Published: October 2020

PurposeWhile prior alliance literature has focused on how firms exploit alliance strategies to enhance performance and innovation, little is known about whether market uncertainty increases, decreases or has no effect on innovation outcomes of firms involved in alliances, and under what conditions these firms promote innovation in an uncertain market through alliances. Relatedly, innovation research has examined the impact of environmental uncertainty on innovation; however, this line of research does not answer the question in the alliance context.Design/methodology/approachUsing data of firms engaged in alliances in the US pharmaceutical and biotechnical industries between 1990 and 2015, the authors examine firms' alliance partner characteristics and innovation outputs in terms of innovation quantity and exploratory innovation.FindingsWe find that market uncertainty hampers innovation quantity and exploratory innovation of firms involved in alliances, because in this environment, relational risks and coordination challenges outweigh the benefits of knowledge sharing from partners. However, the authors find that alliance partners' characteristics such as a different industry and different country origins mitigate the negative effect of market uncertainty on these firms' innovation by offering new business opportunities and enhancing their learning capability.Originality/valueThis study contributes to the alliance literature by addressing a significant question of whether and how market uncertainty matters in the innovation output of firms involved in alliances and how these firms address the environmental challenges and promote innovation. The study also contributes to innovation research by delineating the nature of market uncertainty and its impact on innovation in an alliance context.
Measuring customer experience management and its impact on financial performance
Authors: Klink Richard R. , Zhang Jason Q. , Athaide Gerard A. 
Published: October 2020

Purpose
With the considerable attention given to customer experience (CX) today, customer experience management (CXM) has been touted as one of the most promising management approaches for organizations. The purpose of this paper is threefold: develop a scale to measure the CXM construct, investigate the financial outcomes of CXM and assess the impact of moderator variables (e.g. market turbulence) on these financial outcomes while accounting for the effects of control variables (e.g. firm size).

Design/methodology/approach
The study involves a survey of 233 firms (across 10 industries) involved in CXM. Confirmatory factor analysis (CFA), structural equation modeling (SEM), instrumental variables and moderated regression analyzes are used to test four hypotheses.

Findings
The results support treating CXM as a second-order construct comprising three dimensions: cultural mindset toward CXs, strategic directions for designing CXs and firm capabilities of continually renewing CXs. Furthermore, CXM is positively related to financial performance; this effect increases as market turbulence, competitive intensity and technological turbulence increases.

Research limitations/implications
With our CXM measure, future research can advance CXM theory by examining other outcome variables (e.g. employee satisfaction) and moderators (e.g. culture), as well as introduce antecedents to CXM (e.g. company heritage). Limitations include the concerns normally associated with using self-reported measures of performance, convenience samples and cross-sectional designs.

Practical implications
This research provides managerial prescriptions of when to invest in CXM initiatives to enhance financial performance. It also provides managers a CXM diagnostic to help assess their level of CXM maturity.

Originality/value
This paper develops CXM theory by advancing a measure of the CXM construct, relating the construct to an outcome variable (main effect) and introducing moderating variables to shed light on the generalizability of the main effect.
From personal values to entrepreneurial intention: a systematic literature review
Authors: Hueso Juan Alberto , Jaén Inmaculada , Liñán Francisco 
Published: October 2020

PurposeThis systematic literature review (SLR) analyses the existing contributions, jointly studying personal values (PVs) and intentions in entrepreneurship. Despite the long tradition that these two constructs enjoy in social psychology, they have only recently been considered together in entrepreneurship research.Design/methodology/approachTo conduct this SLR, three widely used databases were searched (Scopus, ABI-INFORM and Web of Science). A total of 451 initial hits were successively narrowed down to a final list of 22 journal articles matching the inclusion criteria. This field of research is very recent since the selected papers have all been published since 2011, half of which have appeared since 2017.FindingsThe predominant approach in these papers was the consideration of PVs as antecedents in the formation of entrepreneurial intentions (EIs). In particular, basic human values (BHV) theory for PVs and the theory of planned behaviour (TPB) for intentions are the prevalent frameworks. The influence of PVs differs notably depending on the motivational antecedent of intention being considered and also on the specific (general vs social) EI analysed.Originality/valueThis SLR is, to the best of the authors’ knowledge, the first review that addresses this fast-growing area of research. It provides a comprehensive mapping of the contributions to date as well as an integrative conceptual framework to synthetise accumulated knowledge. It also identifies subsisting knowledge gaps and a number of future research opportunities.
Product-service systems in Egypt: a multicase evaluation of field repair
Authors: Owida Aly , Byrne P.J. , Heavey Cathal , El-Kilany Khaled S. 
Published: October 2020

PurposeThe purpose of this paper aims to evaluate field repair within product-service system (PSS) models operated by multinational manufacturers in the Egyptian emerging market to better understand the unique characteristics of this evolving market and to identify differences compared to established markets.Design/methodology/approachCase research was conducted on multinational manufacturers providing field repair services in Egypt. The sample is made up of 12 companies across different industries using convenience and purposive sampling. Data were collected using structured interviews.FindingsThere is no common model for field repair PSSs provision in the Egyptian emerging market even within the same industry, which is influenced by several factors. One of these factors is the market type being emerging or established. However, some commonalities have been found between some industries such as computer, telecommunications and document processing. Yet, there is no structural difference in the supply networks used to provide field repair service offerings in the Egyptian emerging market compared to established markets with the trend of outsourcing evident as a main attribute of a PSS in emerging markets. The main differences between established and emerging markets are related to country, culture and customer factors, which are market-based. Among the main challenges and risks that internationalized manufacturers face in Egypt, is the low level of customer awareness.Research limitations/implicationsFindings are limited to the studied cases and industries; yet, internationalized firms must deal with some unique challenges and difficulties in emerging markets.Practical implicationsThis paper assesses PSS requirements and provides deeper insights for companies looking to provide or expand manufacturing-based offerings into the Egyptian emerging market.Originality/valueThis paper contributes to the evolving research on PSSs, particularly in emerging markets through identifying and describing different field repair PSS models in the Egyptian emerging market.
Assessing socio-economic development in Bodoland Territorial Area District of Assam in India
Authors: Basumatary Nicodim , Panda Bhagirathi 
Published: October 2020

PurposeThe study attempts to assess the socio-economic development in Bodoland Territorial Area District (BTAD) of Assam in North Eastern Region of India. This region is one of the most underdeveloped areas in India. The study also examines whether demographic and social characteristics in the form of social groups, number of family members, number of employed members in the family, education of the head of household, sources of income and location determine the variation in the level of socio-economic development. The authors surveyed 400 households during February to May 2018 in both rural and urban areas of BTAD to achieve the objective of the study.Design/methodology/approachThe authors use the concept of Amartya Sen's capability approach (CA) for assessment of development and constructed an index of Multidimensional Development.FindingsThere is variation in the distribution of developmental parameters across the study area. It is found that urban locations have better achievement in the multidimensional index score, while the spread of development is not even in the rural locations. An interesting revelation of this study is that while urban areas depict better performance in income, asset, education and empowerment, they have a relatively lower score in health dimension as compared to rural areas. The study shows that level of development depends on demographic as well as social characteristics of the households.Research limitations/implicationsThis study does not analyse temporal dynamics of development that is necessary to examine how development evolves because of data constraints.Originality/valueThe study provides an understanding of the socio-economic development in BTAD area in a multidimensional framework. This study is the first of its kind to assess the nature and extent of development realised in BTAD through the capability framework. The study supports more recent findings.
The role of farm diversification and peasant habitus for farm resilience in mountain areas: the case of the Ötztal valley, Austria
Authors: Stotten Rike 
Published: October 2020

PurposeBy examining a case study in Tyrol, Austria, the paper aims to demonstrate the role of farm diversification and the influence of the peasants’ habitus on social-ecological resilience.Design/methodology/approachDrawing on a field study conducted in two remote villages of the Ötztal valley, Austrian Alps, this study provides insights into the interplay of tourism and farming and its impact on farm resilience. Qualitative narrative interviews, the so-called farm biographies, served to investigate these issues. Interpretations of data are based on qualitative content analysis.FindingsThe results highlight that farming and tourism are highly enmeshed in the case study area and that the additional income creates room for manoeuvre for the farms to activate their adaptive capability. At the same time, peasant values guide the farming activities. The farms in this study demonstrate a strong farm resilience that is enabled by farm diversification and rooted in their peasant habitus. This positively affects the social-ecological resilience.Originality/valueIn contrast to other studies, which have mainly applied the concepts of social or community resilience to investigate the resilience and vulnerability of rural areas, this study highlights the resilience of farms in mountain areas.
The most appropriate strategy to enhance civil servants’ neutrality in the governance
Authors: Hadiyantina Shinta 
Published: October 2020

PurposeComprehensive basis to measure civil servants’ neutrality in the effectuation of concurrent regional head elections, valid basis to determine the most appropriate strategy to enhance civil servants’ neutrality in the governance.Design/methodology/approachThis research is a normative or doctrinal research. Secondary data are retrieved from the literature in the forms of legal documents and regulations concerning civil servants’ role in general elections. In this research, two products of law were analyzed as follows: first, the one related to the urgency of civil servants’ neutrality in regional head election and second, the one related to the synchronization of legal norms about civil servants’ neutrality during regional head elections. Data analysis was done using a juridical qualitative analysis model.FindingsThe urgency of neutrality is real in the implementation of concurrent regional head elections due to 3 reasons as follows: Historically, state civil apparatus neutrality and regulations. There is a synchronization of the neutrality of the civil state apparatus in the legislation concerning civil state apparatus with the laws and regulations concerning the implementation of concurrent regional head elections including the following: Act Number 5 of 2014, Act Number 10 of 2016 and Act Number 8 of 2012.Originality/valueThe study investigated the neutrality of civil servants during the concurrent regional head election in Indonesia. The objectives of this research were investigating, comprehending and analyzing the urgency of civil servants’ neutrality in regional head election, and describing and analyzing the synchronization of civil servants’ neutrality based on the laws related to civil servants and laws related to the effectuation of concurrent regional head election.
Mapping environmentally sustainable practices in textiles, apparel and fashion industries: a systematic literature review
Authors: Islam Md Mazedul , Perry Patsy , Gill Simeon 
Published: October 2020

PurposeThis paper reviews the literature on environmentally sustainable practices in textile, apparel and fashion (TAF) industries to allow the mapping of practices across various manufacturing processes and the development of a conceptual framework to guide investigation of the extent of sustainable practices in TAF industries from an environmental perspective.Design/methodology/approachA systematic literature review was undertaken, consisting of bibliometric and content analysis of 91 articles published in peer-reviewed journals over a 10-year period.FindingsThe inclusion of sustainable practices from all manufacturing stages in this review illustrates the diversity and complexities of environmental practices in TAF contexts. However, there is less research in developing country contexts, where most TAF production takes place and a paucity of research in upstream stages of garment washing and dyeing, and the manufacture of trims, accessories and packaging.Research limitations/implicationsThe focus is on environmental sustainability and upstream manufacturing processes. The review includes literature in the form of academic journal articles from selected databases during the period January 2010–June 2020.Practical implicationsThis review provides academics with a unified depiction of environmentally sustainable practices to stimulate further scholarly research and provides guidance for managers to develop firm sustainability competency by summarising best practices at different manufacturing stagesOriginality/valueThis review comprehensively maps the academic literature on environmentally sustainable practices in TAF industries from an upstream manufacturing operations context. It highlights the contribution of scholarly study to the knowledge base on environmentally sustainable practices in TAF industries.
COVID-19 policy responses: reflections on governmental financial resilience in South Asia
Authors: Upadhaya Bedanand , Wijethilake Chaminda , Adhikari Pawan , Jayasinghe Kelum , Arun Thankom 
Published: October 2020

PurposeFirst, the paper examines the short-term fiscal and budgetary responses of the South Asian governments to the COVID-19 pandemic. Next, it brings out the implications of such responses, focusing on India, Nepal and Sri Lanka.Design/methodology/approachThe paper is based on multiple secondary data sources, including the viewpoints of experts and government officials. Data are analysed using the ideas of financial resilience.FindingsSouth Asian governments' response to the pandemic shows a gap in understanding the magnitude of the problem and in developing financial resilience. This paper points out the importance of avoiding austerity, becoming more cautious in accepting lending conditions, rethinking public sector accountability and revitalising mutual collaboration through SAARC for developing financial resilience, both at individual country and regional levels.Originality/valueThe study offers some insights on policy implications for South Asian governments in terms of building financial resilience to deal with future crises.
Line managers and employees use of lean task boards in Norwegian municipal healthcare sector: a tool for action learning?
Authors: Antonsen Yngve , Bye Geir 
Published: October 2020

Purpose
This study aims to analyse the line managers and employees’ use of lean task boards over time in Norwegian municipalities using action learning theory. The research question was the following: what kind of action learning processes do the line managers and employees’ use of the lean task board promote in municipalities’ healthcare units?

Design/methodology/approach
This qualitative case study data from a Norwegian municipality involved analyses of 750 internal self-recorded logs from task board sessions from 6 different units and 25 semi-structured interviews of managers and employees.

Findings
The task board works for line managers to make employees responsible for forwarding ideas, solutions and implementation of new actions. The use of the task boards contributes to systemising work through establishing new routines and improving orderliness at work. The line managers used the task boards as a project management system to track progress in the purchasing of diverse equipment and initiatives to improve professionalism and their units’ facilities. The study explains the learning challenges for managers using the lean task board, as the method promotes finding experience-based solutions that do not involve critical reflection and use of theory.

Practical implications
The lean task board is well-suited for managers to promote learning processes that counteract chaos in local healthcare organisations. However, the task board has limitations as a method for improving services amongst healthcare units and for solving difficult problems.

Originality/value
The study contributes to understanding how action learning theory can be applied to the analysis of the results of lean task board sessions
What matters in cost of debt: audit partner public-client specialization or busyness?
Authors: Sanoran Kanyarat (Lek) 
Published: October 2020

Purpose
This study aims to examine whether audit partner public-client specialization and busyness impact the cost of debt.

Design/methodology/approach
This paper uses data from companies in Thailand for the 1998–2016 period. To measure the cost of debt, this study uses the realized interest cost, measured as the total interest expense for the one year ahead divided by the average value of total debt outstanding during that year.

Findings
The results show a positive association between the cost of debt and two measures of public-client specialization and busyness, which are the number of public clients audited by an individual audit partner in each year and the proportion of the number of public clients divided by the number of total clients in an individual audit partner’s portfolio.

Originality/value
In the literature, there is a lack of research on whether a higher number of public clients in an audit partner’s portfolio leads to better or worse perceived audit quality. This study extends prior literature by examining whether creditors’ perception of audit quality depends on the audit partner specialization or busyness and specifically, on the number of public clients of the auditor. The findings indicate that public-client busyness of a particular audit partner, rather than the audit partner public-client specialization, matters in the cost of debt.
Institutional environments and entrepreneurial start-ups: an international study
Authors: Li Tianchen 
Published: October 2020

PurposeThe purposes of this research are to examine how individuals' cognition is related to the rate of entrepreneurial start-ups and how this relationship can be modified by three institutional pillars.Design/methodology/approachDrawing upon a multilevel analysis and a global context comprising 67 countries, cross-level analyses are performed to assess the joint effects of entrepreneurial cognition and institutions on the rate of entrepreneurial start-ups.FindingsThe findings confirm the role of entrepreneurial cognition (i.e. self-efficacy, risk attitude and opportunity perception) in individuals' decisions to start new businesses and reveal how this relationship can be diversely influenced by country-level institutional pillars.Practical implicationsThis paper could be useful for designing policies to promote entrepreneurial activity through institutions in different countries.Originality/valueThe results contribute to the development of theoretical and knowledge bases by offering a multilevel perspective on how entrepreneurial cognition and institutional environments operate as interacting determinants that influence entrepreneurship.
Fatal case of pancreatic panniculitis caused by occult neuroendocrine tumor in the corresponding organ: A case report and review of the published work
Authors: Kasamatsu Hiroshi , Oyama Noritaka , Hasegawa Minoru , Oku Yohei , Inoue Genki , Kimura Makiko , Kanno Masataka , Kawakami Takumi , Ohta Hajime , Yoneshima Manabu 
Published: October 2020

AbstractPancreatic panniculitis (PP) is a rare clinical variant of subcutaneous fat necrosis, developing in patients with a variety of pancreatic diseases such as acute or chronic pancreatitis, tumors and cysts. The tumor‐associated PP represents a noteworthy skin manifestation of underlying internal malignancies, also known as dermadrome. Among causative pancreatic tumors, acinar cell carcinoma is the most frequent malignancy; however, little is known about how the origin of tumor cells and progression stage of pancreatic tumors potentially contribute to the establishment of panniculitis. Here, we present a 69‐year‐old Japanese male case of clinically aggressive PP on the bilateral legs, whose skin lesions developed prior to the diagnosis of occult pancreatic tumor and liver metastasis. Moreover, the immunopathology of the pancreatic lesion revealed neuroendocrine tumor (NET), a rare pathological variant. Skin lesions immediately spread to the upper limbs with extensive ulcerations and necrosis, accompanied by high levels of serum lipase and elastase, but not with other pancreatic enzymes. He died 2 months after the initial development of the skin lesion due to rapid deterioration of general condition. We reviewed 14 cases, including ours, of PP with NET in the pancreas thus far reported, to identify the clinicopathological characteristics regarding to what extent this rare complication could reflect the clinical course of pancreatic tumors and overall prognosis. Our published work review found that the disease has a significant male predominance (male : female, 13:1) and cases with occult pancreatic tumors died within 4 months after the development of their skin lesions. Our case was the poorest prognostic outcome. This report emphasizes that dermatologists should recognize PP with NET, reflecting a fatal prognosis, and to make a prompt diagnosis.